2020 Public Service Employee Survey Results by Theme for Crown-Indigenous Relations and Northern Affairs Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 29 42 8 17 4 0 0 71 21 48
2019 CS-02 24 41 12 18 6 0 0 65 24 17
2019 CS-03 38 50 0 6 6 0 0 88 13 16
2018 CS 15 48 22 9 7 0 0 63 15 46
2018 CS-02 17 50 33 0 0 0 0 67 0 12
2018 CS-03 6 61 11 11 11 0 0 67 22 18
2018 CS-04 27 36 36 0 0 0 0 64 0 11

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 27 33 21 8 10 0 0 60 19 48
2019 CS-02 41 18 24 6 12 0 0 59 18 17
2019 CS-03 31 38 19 6 6 0 0 69 13 16
2018 CS 24 24 26 17 9 0 0 48 26 46
2018 CS-02 25 17 50 0 8 0 0 42 8 12
2018 CS-03 17 28 17 33 6 0 0 44 39 18
2018 CS-04 45 18 18 9 9 0 0 64 18 11

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 46 29 19 4 2 0 0 75 6 48
2019 CS-02 53 12 29 6 0 0 0 65 6 17
2019 CS-03 38 56 6 0 0 0 0 94 0 16
2018 CS 40 40 9 11 0 0 0 80 11 45
2018 CS-02 42 42 17 0 0 0 0 83 0 12
2018 CS-03 28 50 0 22 0 0 0 78 22 18
2018 CS-04 60 30 10 0 0 0 0 90 0 10

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 44 29 17 4 6 0 0 73 10 48
2019 CS-02 53 18 24 6 0 0 0 71 6 17
2019 CS-03 44 38 13 0 6 0 0 81 6 16
2018 CS 35 41 13 9 2 0 0 76 11 46
2018 CS-02 33 58 8 0 0 0 0 92 0 12
2018 CS-03 33 28 17 17 6 0 0 61 22 18
2018 CS-04 45 45 9 0 0 0 0 91 0 11

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 29 31 23 13 2 2 0 62 15 48
2019 CS-02 41 24 18 6 6 6 0 69 13 17
2019 CS-03 38 38 19 6 0 0 0 75 6 16
2018 CS 30 39 14 11 5 2 0 70 16 44
2018 CS-02 36 45 9 0 0 9 0 90 0 11
2018 CS-03 39 22 11 17 11 0 0 61 28 18
2018 CS-04 18 64 9 9 0 0 0 82 9 11

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 29 33 25 8 2 2 0 64 11 48
2019 CS-02 47 12 29 0 6 6 0 63 6 17
2019 CS-03 31 44 19 6 0 0 0 75 6 16
2018 CS 29 40 16 9 4 2 0 70 14 45
2018 CS-02 25 50 17 0 0 8 0 82 0 12
2018 CS-03 39 22 11 17 11 0 0 61 28 18
2018 CS-04 27 55 9 9 0 0 0 82 9 11

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 40 23 21 13 2 2 0 64 15 48
2019 CS-02 47 18 18 12 0 6 0 69 13 17
2019 CS-03 56 25 6 13 0 0 0 81 13 16
2018 CS 33 26 26 9 2 4 0 61 11 46
2018 CS-02 33 33 25 0 0 8 0 73 0 12
2018 CS-03 39 22 22 11 6 0 0 61 17 18
2018 CS-04 27 27 27 9 0 9 0 60 10 11
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 54 19 17 0 4 0 6 78 4 48
2019 CS-02 35 35 18 0 0 0 12 80 0 17
2019 CS-03 75 0 19 0 6 0 0 75 6 16

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 46 31 15 6 2 0 0 77 8 48
2019 CS-02 53 29 12 6 0 0 0 82 6 17
2019 CS-03 44 38 13 0 6 0 0 81 6 16
2018 CS 39 26 20 11 4 0 0 65 15 46
2018 CS-02 58 8 33 0 0 0 0 67 0 12
2018 CS-03 39 33 17 6 6 0 0 72 11 18
2018 CS-04 27 27 18 18 9 0 0 55 27 11

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 48 35 10 4 2 0 0 83 6 48
2019 CS-02 53 41 6 0 0 0 0 94 0 17
2019 CS-03 50 25 13 6 6 0 0 75 13 16
2018 CS 37 39 9 9 7 0 0 76 15 46
2018 CS-02 58 25 17 0 0 0 0 83 0 12
2018 CS-03 33 50 0 11 6 0 0 83 17 18
2018 CS-04 27 36 18 9 9 0 0 64 18 11

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 36 30 15 2 2 15 0 78 5 47
2019 CS-02 41 29 6 0 0 24 0 92 0 17
2019 CS-03 44 19 25 0 6 6 0 67 7 16
2018 CS 17 35 22 13 9 4 0 55 23 46
2018 CS-02 25 33 25 8 0 8 0 64 9 12
2018 CS-03 17 33 22 11 17 0 0 50 28 18
2018 CS-04 18 45 9 9 9 9 0 70 20 11

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 29 31 21 4 4 10 0 67 9 48
2019 CS-02 35 24 18 0 0 24 0 77 0 17
2019 CS-03 38 31 19 6 6 0 0 69 13 16
2018 CS 15 41 24 4 13 2 0 58 18 46
2018 CS-02 25 33 25 8 0 8 0 64 9 12
2018 CS-03 11 44 17 0 28 0 0 56 28 18
2018 CS-04 18 36 27 9 9 0 0 55 18 11

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 19 30 13 17 4 17 0 59 26 47
2019 CS-02 31 25 6 13 0 25 0 75 17 16
2019 CS-03 19 31 13 19 6 13 0 57 29 16
2018 CS 11 26 33 13 13 4 0 39 27 46
2018 CS-02 25 25 33 0 8 8 0 55 9 12
2018 CS-03 6 28 28 17 22 0 0 33 39 18
2018 CS-04 9 27 27 18 9 9 0 40 30 11

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 17 31 23 19 2 8 0 52 23 48
2019 CS-02 24 24 29 6 0 18 0 57 7 17
2019 CS-03 13 50 13 19 6 0 0 63 25 16
2018 CS 7 33 28 17 15 0 0 39 33 46
2018 CS-02 17 50 25 0 8 0 0 67 8 12
2018 CS-03 0 22 28 22 28 0 0 22 50 18
2018 CS-04 9 36 27 18 9 0 0 45 27 11
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 29 29 23 13 6 0 0 58 19 48
2019 CS-02 29 24 24 18 6 0 0 53 24 17
2019 CS-03 44 25 19 6 6 0 0 69 13 16
2018 CS 17 24 26 15 15 0 2 42 31 46
2018 CS-02 17 33 25 8 8 0 8 55 18 12
2018 CS-03 11 22 28 17 22 0 0 33 39 18
2018 CS-04 36 9 27 18 9 0 0 45 27 11

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 26 38 17 15 4 0 0 64 19 47
2019 CS-02 31 25 31 13 0 0 0 56 13 16
2019 CS-03 31 50 6 6 6 0 0 81 13 16
2018 CS 13 41 30 11 4 0 0 54 15 46
2018 CS-02 33 25 42 0 0 0 0 58 0 12
2018 CS-03 6 50 28 11 6 0 0 56 17 18
2018 CS-04 9 64 18 9 0 0 0 73 9 11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 48 23 21 4 4 0 0 71 8 48
2019 CS-02 41 29 29 0 0 0 0 71 0 17
2019 CS-03 56 25 13 0 6 0 0 81 6 16
2018 CS 33 35 13 11 7 0 2 69 18 46
2018 CS-02 50 42 8 0 0 0 0 92 0 12
2018 CS-03 28 44 17 6 6 0 0 72 11 18
2018 CS-04 27 27 9 27 9 0 0 55 36 11

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 38 32 21 6 2 0 0 70 9 47
2019 CS-02 41 29 24 6 0 0 0 71 6 17
2019 CS-03 53 20 27 0 0 0 0 73 0 15
2018 CS 28 46 13 13 0 0 0 74 13 46
2018 CS-02 33 58 0 8 0 0 0 92 8 12
2018 CS-03 17 56 22 6 0 0 0 72 6 18
2018 CS-04 55 27 9 9 0 0 0 82 9 11

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 21 30 28 19 0 2 0 52 20 47
2019 CS-02 31 6 44 13 0 6 0 40 13 16
2019 CS-03 19 63 6 13 0 0 0 81 13 16
2018 CS 17 37 28 2 15 0 0 54 17 46
2018 CS-02 25 33 33 0 8 0 0 58 8 12
2018 CS-03 17 33 22 0 28 0 0 50 28 18
2018 CS-04 18 55 27 0 0 0 0 73 0 11

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 15 27 19 10 21 6 2 45 34 48
2019 CS-02 24 18 12 6 29 12 0 47 40 17
2019 CS-03 13 44 13 13 19 0 0 56 31 16
2018 CS 9 26 15 20 30 0 0 35 50 46
2018 CS-02 17 17 17 25 25 0 0 33 50 12
2018 CS-03 0 28 17 17 39 0 0 28 56 18
2018 CS-04 18 27 18 9 27 0 0 45 36 11

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 67 15 8 4 0 2 4 87 4 48
2019 CS-02 71 6 12 0 0 6 6 87 0 17
2019 CS-03 81 13 0 6 0 0 0 94 6 16

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 54 25 10 2 2 4 2 84 4 48
2019 CS-02 53 18 18 0 0 6 6 80 0 17
2019 CS-03 69 19 13 0 0 0 0 88 0 16

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 62 15 6 4 2 4 6 86 7 47
2019 CS-02 56 19 0 6 6 6 6 86 14 16
2019 CS-03 63 19 0 6 0 6 6 93 7 16

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 72 6 6 4 0 6 4 88 5 47
2019 CS-02 81 6 0 0 0 13 0 100 0 16
2019 CS-03 63 6 19 0 0 6 6 79 0 16

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 26 45 11 11 9 0 0 70 19 47
2019 CS-02 31 31 19 13 6 0 0 63 19 16
2019 CS-03 25 63 0 6 6 0 0 88 13 16
2018 CS 24 39 20 9 9 0 0 63 17 46
2018 CS-02 25 42 33 0 0 0 0 67 0 12
2018 CS-03 17 33 22 17 11 0 0 50 28 18
2018 CS-04 45 27 9 9 9 0 0 73 18 11

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 33 35 21 0 10 0 0 69 10 48
2019 CS-02 35 29 29 0 6 0 0 65 6 17
2019 CS-03 38 44 13 0 6 0 0 81 6 16
2018 CS 29 20 29 16 7 0 0 49 22 45
2018 CS-02 25 17 58 0 0 0 0 42 0 12
2018 CS-03 22 33 17 17 11 0 0 56 28 18
2018 CS-04 45 0 27 27 0 0 0 45 27 11

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 28 40 13 15 4 0 0 68 19 47
2019 CS-02 29 47 18 0 6 0 0 76 6 17
2019 CS-03 31 44 0 19 6 0 0 75 25 16
2018 CS 18 39 23 9 9 0 2 58 19 44
2018 CS-02 18 45 27 0 0 0 9 70 0 11
2018 CS-03 17 39 11 17 17 0 0 56 33 18
2018 CS-04 30 20 50 0 0 0 0 50 0 10

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 15 44 19 4 6 8 4 67 12 48
2019 CS-02 18 41 18 0 6 6 12 71 7 17
2019 CS-03 25 31 19 6 6 13 0 64 14 16
2018 CS 13 38 24 18 4 2 0 52 23 45
2018 CS-02 25 17 50 0 0 8 0 45 0 12
2018 CS-03 6 47 18 24 6 0 0 53 29 17
2018 CS-04 18 45 9 18 9 0 0 64 27 11

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 54 31 8 4 2 0 0 85 6 48
2019 CS-02 71 12 12 0 6 0 0 82 6 17
2019 CS-03 63 31 6 0 0 0 0 94 0 16
2018 CS 39 39 13 0 7 0 2 80 7 46
2018 CS-02 50 33 0 0 8 0 8 91 9 12
2018 CS-03 33 39 22 0 6 0 0 72 6 18
2018 CS-04 45 45 9 0 0 0 0 91 0 11

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 38 32 15 6 6 0 2 72 13 47
2019 CS-02 41 47 12 0 0 0 0 88 0 17
2019 CS-03 38 38 19 6 0 0 0 75 6 16
2018 CS 41 28 20 2 7 0 2 71 9 46
2018 CS-02 67 25 8 0 0 0 0 92 0 12
2018 CS-03 33 39 28 0 0 0 0 72 0 18
2018 CS-04 36 18 27 9 9 0 0 55 18 11

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 CS 23 35 42 48
2019 CS-02 12 29 59 17
2019 CS-03 31 38 31 16
2018 CS 28 39 33 46
2018 CS-02 8 42 50 12
2018 CS-03 28 39 33 18
2018 CS-04 36 36 27 11

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 CS 27 27 45 0 0 0 11
2018 CS 31 23 46 0 0 0 13
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 31 42 23 2 2 0 0 73 4 48
2019 CS-02 41 29 29 0 0 0 0 71 0 17
2019 CS-03 31 44 13 6 6 0 0 75 13 16
2018 CS 35 35 20 9 2 0 0 70 11 46
2018 CS-02 25 42 25 8 0 0 0 67 8 12
2018 CS-03 33 28 22 11 6 0 0 61 17 18
2018 CS-04 45 27 18 9 0 0 0 73 9 11

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 19 42 23 17 0 0 0 60 17 48
2019 CS-02 35 18 35 12 0 0 0 53 12 17
2019 CS-03 19 38 25 19 0 0 0 56 19 16
2018 CS 16 53 16 7 9 0 0 69 16 45
2018 CS-02 33 42 17 0 8 0 0 75 8 12
2018 CS-03 6 50 17 17 11 0 0 56 28 18
2018 CS-04 18 73 9 0 0 0 0 91 0 11

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 19 27 35 13 4 0 2 17 47 48
2019 CS-02 0 29 41 18 6 0 6 25 31 17
2019 CS-03 19 25 44 6 6 0 0 13 44 16
2018 CS 22 29 36 13 0 0 0 13 51 45
2018 CS-02 18 18 27 36 0 0 0 36 36 11
2018 CS-03 17 33 44 6 0 0 0 6 50 18
2018 CS-04 27 27 36 9 0 0 0 9 55 11

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 15 19 25 21 10 8 2 35 37 48
2019 CS-02 12 12 18 35 6 12 6 50 29 17
2019 CS-03 6 31 44 6 13 0 0 19 38 16
2018 CS 22 27 29 18 2 0 2 20 50 45
2018 CS-02 27 9 27 27 9 0 0 36 36 11
2018 CS-03 28 28 22 17 0 0 6 18 59 18
2018 CS-04 0 45 45 9 0 0 0 9 45 11

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 13 33 25 17 6 4 2 24 49 48
2019 CS-02 0 24 24 29 12 6 6 47 27 17
2019 CS-03 19 31 38 6 6 0 0 13 50 16
2018 CS 16 39 16 18 7 2 2 26 57 44
2018 CS-02 9 45 9 18 9 9 0 30 60 11
2018 CS-03 11 33 22 17 11 0 6 29 47 18
2018 CS-04 30 30 10 30 0 0 0 30 60 10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 10 15 17 40 15 0 4 57 26 48
2019 CS-02 0 0 6 65 24 0 6 94 0 17
2019 CS-03 13 19 38 25 6 0 0 31 31 16
2018 CS 19 23 33 19 5 0 2 24 43 43
2018 CS-02 9 9 36 36 9 0 0 45 18 11
2018 CS-03 24 18 41 18 0 0 0 18 41 17
2018 CS-04 20 30 30 10 10 0 0 20 50 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 34 28 9 15 9 2 4 25 66 47
2019 CS-02 13 38 0 31 6 6 6 43 57 16
2019 CS-03 50 19 25 0 6 0 0 6 69 16
2018 CS 42 16 22 18 2 0 0 20 58 45
2018 CS-02 36 9 9 36 9 0 0 45 45 11
2018 CS-03 50 6 39 6 0 0 0 6 56 18
2018 CS-04 36 18 18 27 0 0 0 27 55 11

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 4 17 29 29 15 4 2 47 22 48
2019 CS-02 12 12 18 24 18 12 6 50 29 17
2019 CS-03 0 19 38 31 13 0 0 44 19 16
2018 CS 11 11 38 27 9 0 4 37 23 45
2018 CS-02 18 18 18 27 18 0 0 45 36 11
2018 CS-03 11 6 50 28 6 0 0 33 17 18
2018 CS-04 9 9 45 18 0 0 18 22 22 11

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 17 21 35 15 4 4 4 20 41 48
2019 CS-02 0 18 41 18 6 12 6 29 21 17
2019 CS-03 25 19 31 19 6 0 0 25 44 16
2018 CS 22 20 38 13 4 2 0 18 43 45
2018 CS-02 18 9 36 27 0 9 0 30 30 11
2018 CS-03 22 6 50 11 11 0 0 22 28 18
2018 CS-04 27 36 27 9 0 0 0 9 64 11

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 4 15 31 33 13 0 4 48 20 48
2019 CS-02 0 6 29 41 18 0 6 63 6 17
2019 CS-03 6 19 31 38 6 0 0 44 25 16

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 15 33 23 25 2 2 0 49 28 48
2019 CS-02 29 29 35 6 0 0 0 59 6 17
2019 CS-03 13 38 19 31 0 0 0 50 31 16

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 55 30 4 4 6 0 0 85 11 47
2019 CS-02 41 35 12 0 12 0 0 76 12 17
2019 CS-03 67 27 0 7 0 0 0 93 7 15
2018 CS 43 26 13 13 4 0 0 70 17 46
2018 CS-02 50 17 17 17 0 0 0 67 17 12
2018 CS-03 50 28 11 11 0 0 0 78 11 18
2018 CS-04 36 36 9 9 9 0 0 73 18 11

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 60 34 2 2 2 0 0 94 4 47
2019 CS-02 53 35 6 0 6 0 0 88 6 17
2019 CS-03 73 27 0 0 0 0 0 100 0 15
2018 CS 39 50 2 7 0 2 0 91 7 46
2018 CS-02 58 25 8 0 0 8 0 91 0 12
2018 CS-03 28 61 0 11 0 0 0 89 11 18
2018 CS-04 36 64 0 0 0 0 0 100 0 11

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 50 38 10 0 2 0 0 88 2 48
2019 CS-02 47 29 24 0 0 0 0 76 0 17
2019 CS-03 63 38 0 0 0 0 0 100 0 16
2018 CS 30 50 15 4 0 0 0 80 4 46
2018 CS-02 50 25 25 0 0 0 0 75 0 12
2018 CS-03 22 72 0 6 0 0 0 94 6 18
2018 CS-04 36 36 27 0 0 0 0 73 0 11

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 29 50 10 8 0 2 0 81 9 48
2019 CS-02 47 29 6 12 0 6 0 81 13 17
2019 CS-03 25 63 13 0 0 0 0 88 0 16
2018 CS 35 50 13 0 2 0 0 85 2 46
2018 CS-02 33 58 8 0 0 0 0 92 0 12
2018 CS-03 33 44 17 0 6 0 0 78 6 18
2018 CS-04 36 55 9 0 0 0 0 91 0 11

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 40 38 19 2 0 2 0 79 2 48
2019 CS-02 59 18 18 0 0 6 0 81 0 17
2019 CS-03 38 44 13 6 0 0 0 81 6 16
2018 CS 31 40 24 4 0 0 0 71 4 45
2018 CS-02 25 42 25 8 0 0 0 67 8 12
2018 CS-03 28 39 28 6 0 0 0 67 6 18
2018 CS-04 50 40 10 0 0 0 0 90 0 10

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 44 40 10 4 0 2 0 85 4 48
2019 CS-02 53 24 18 0 0 6 0 81 0 17
2019 CS-03 50 38 6 6 0 0 0 88 6 16
2018 CS 37 52 4 4 0 2 0 91 4 46
2018 CS-02 33 50 8 0 0 8 0 91 0 12
2018 CS-03 44 39 6 11 0 0 0 83 11 18
2018 CS-04 36 64 0 0 0 0 0 100 0 11

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 33 38 8 0 4 13 4 85 5 48
2019 CS-02 41 24 0 0 6 18 12 92 8 17
2019 CS-03 31 56 6 0 0 6 0 93 0 16
2018 CS 15 41 20 7 7 2 9 63 15 46
2018 CS-02 8 33 25 8 0 0 25 56 11 12
2018 CS-03 22 33 28 6 6 0 6 59 12 18
2018 CS-04 18 55 9 0 9 9 0 80 10 11

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 30 47 15 0 4 2 2 80 4 47
2019 CS-02 29 47 12 0 6 6 0 81 6 17
2019 CS-03 31 44 13 0 6 0 6 80 7 16
2018 CS 24 37 22 4 11 0 2 62 16 46
2018 CS-02 33 33 17 0 17 0 0 67 17 12
2018 CS-03 17 28 22 11 17 0 6 47 29 18
2018 CS-04 36 45 18 0 0 0 0 82 0 11

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 21 46 23 4 0 6 0 71 4 48
2019 CS-02 41 12 29 6 0 12 0 60 7 17
2019 CS-03 13 63 19 6 0 0 0 75 6 16
2018 CS 17 57 13 9 2 2 0 76 11 46
2018 CS-02 33 50 17 0 0 0 0 83 0 12
2018 CS-03 6 56 11 17 6 6 0 65 24 18
2018 CS-04 27 64 9 0 0 0 0 91 0 11

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 15 29 25 8 6 13 4 53 18 48
2019 CS-02 24 12 35 12 6 12 0 40 20 17
2019 CS-03 19 31 19 6 13 6 6 57 21 16
2018 CS 11 24 20 22 13 7 4 39 39 46
2018 CS-02 17 8 8 25 8 17 17 38 50 12
2018 CS-03 11 33 22 22 11 0 0 44 33 18
2018 CS-04 9 18 18 27 18 9 0 30 50 11

Physical environment and equipment

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 29 44 8 13 6 0 0 73 19 48
2019 CS-02 18 71 0 12 0 0 0 88 12 17
2019 CS-03 50 31 0 13 6 0 0 81 19 16

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 38 42 15 2 2 2 0 81 4 48
2019 CS-02 47 41 12 0 0 0 0 88 0 17
2019 CS-03 44 31 13 0 6 6 0 80 7 16

Use of official languages

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 50 21 13 4 4 8 0 77 9 48
2019 CS-02 53 6 12 0 12 18 0 71 14 17
2019 CS-03 44 31 13 13 0 0 0 75 13 16

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 10 90 48

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 13 25 19 2 6 25 10 58 13 48
2019 CS-02 18 24 18 0 6 24 12 64 9 17
2019 CS-03 13 25 19 6 13 19 6 50 25 16
2018 CS 15 24 15 2 13 20 11 56 22 46
2018 CS-02 8 17 17 8 8 17 25 43 29 12
2018 CS-03 17 22 17 0 17 17 11 54 23 18
2018 CS-04 27 27 9 0 9 27 0 75 13 11

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 25 38 23 2 4 6 2 68 7 48
2019 CS-02 41 12 29 6 0 6 6 60 7 17
2019 CS-03 19 50 19 0 13 0 0 69 13 16
2018 CS 24 41 13 9 7 7 0 70 16 46
2018 CS-02 25 50 8 8 0 8 0 82 9 12
2018 CS-03 22 33 17 6 17 6 0 59 24 18
2018 CS-04 27 36 18 9 0 9 0 70 10 11

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 17 15 21 2 2 34 9 56 7 47
2019 CS-02 24 12 18 0 0 35 12 67 0 17
2019 CS-03 13 19 25 6 6 31 0 45 18 16
2018 CS 16 18 22 2 4 24 13 54 11 45
2018 CS-02 8 25 25 0 0 17 25 57 0 12
2018 CS-03 17 6 33 0 6 28 11 36 9 18
2018 CS-04 27 27 0 9 0 27 9 86 14 11

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 33 40 13 0 4 8 2 81 5 48
2019 CS-02 47 29 6 0 6 6 6 87 7 17
2019 CS-03 31 50 13 0 6 0 0 81 6 16
2018 CS 20 42 24 0 2 9 2 70 3 45
2018 CS-02 25 50 17 0 0 8 0 82 0 12
2018 CS-03 11 33 33 0 6 11 6 53 7 18
2018 CS-04 27 55 9 0 0 9 0 90 0 11

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 17 83 48
2019 CS-02 18 82 17
2019 CS-03 19 81 16
Top of page

Workplace well-being

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 21 38 29 0 0 10 2 67 0 48
2019 CS-02 29 29 24 0 0 12 6 71 0 17
2019 CS-03 19 38 44 0 0 0 0 56 0 16
2018 CS 17 54 17 7 0 4 0 75 7 46
2018 CS-02 25 42 25 0 0 8 0 73 0 12
2018 CS-03 17 39 28 17 0 0 0 56 17 18
2018 CS-04 18 73 0 0 0 9 0 100 0 11

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 35 27 19 15 2 2 0 64 17 48
2019 CS-02 47 18 24 6 0 6 0 69 6 17
2019 CS-03 38 31 6 19 6 0 0 69 25 16
2018 CS 20 43 17 13 7 0 0 63 20 46
2018 CS-02 33 42 8 17 0 0 0 75 17 12
2018 CS-03 6 50 28 11 6 0 0 56 17 18
2018 CS-04 36 36 9 18 0 0 0 73 18 11

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 0 47 27 7 0 7 13 58 8 15

Work-related stress

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 28 34 21 6 11 0 0 62 17 47
2019 CS-02 44 31 19 0 6 0 0 75 6 16
2019 CS-03 19 50 19 0 13 0 0 69 13 16
2018 CS 35 22 22 11 9 0 2 58 20 46
2018 CS-02 25 33 25 17 0 0 0 58 17 12
2018 CS-03 33 17 28 11 6 0 6 53 18 18
2018 CS-04 36 18 18 9 18 0 0 55 27 11

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 27 23 15 23 13 0 0 50 35 48
2019 CS-02 35 18 29 18 0 0 0 53 18 17
2019 CS-03 25 31 6 25 13 0 0 56 38 16
2018 CS 15 30 28 13 13 0 0 46 26 46
2018 CS-02 33 33 33 0 0 0 0 67 0 12
2018 CS-03 6 44 28 6 17 0 0 50 22 18
2018 CS-04 18 9 36 27 9 0 0 27 36 11

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 26 30 21 9 13 0 2 57 22 47
2019 CS-02 44 31 19 0 0 0 6 80 0 16
2019 CS-03 6 44 25 19 6 0 0 50 25 16
2018 CS 18 27 18 22 16 0 0 44 38 45
2018 CS-02 45 27 18 9 0 0 0 73 9 11
2018 CS-03 6 44 17 22 11 0 0 50 33 18
2018 CS-04 9 9 27 27 27 0 0 18 55 11

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 19 23 17 17 25 0 0 42 42 48
2019 CS-02 35 35 6 12 12 0 0 71 24 17
2019 CS-03 6 31 19 19 25 0 0 38 44 16
2018 CS 11 20 20 20 29 0 0 31 49 45
2018 CS-02 25 33 0 33 8 0 0 58 42 12
2018 CS-03 0 22 28 17 33 0 0 22 50 18
2018 CS-04 20 10 30 20 20 0 0 30 40 10

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 48 27 8 6 2 0 8 82 9 48
2019 CS-02 65 24 6 0 0 0 6 94 0 17
2019 CS-03 50 31 6 0 0 0 13 93 0 16
2018 CS 39 37 7 2 4 0 11 85 7 46
2018 CS-02 58 25 0 0 0 0 17 100 0 12
2018 CS-03 44 44 6 6 0 0 0 89 6 18
2018 CS-04 18 45 18 0 0 0 18 78 0 11

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 38 32 17 9 4 0 0 70 13 47
2019 CS-02 50 31 13 0 6 0 0 81 6 16
2019 CS-03 44 38 13 6 0 0 0 81 6 16
2018 CS 35 33 15 2 9 0 7 72 12 46
2018 CS-02 58 17 8 8 0 0 8 82 9 12
2018 CS-03 17 56 22 0 6 0 0 72 6 18
2018 CS-04 45 18 18 0 9 0 9 70 10 11

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 32 32 30 0 2 4 0 67 2 47
2019 CS-02 53 18 24 0 0 6 0 75 0 17
2019 CS-03 33 47 20 0 0 0 0 80 0 15
2018 CS 27 38 22 9 4 0 0 64 13 45
2018 CS-02 33 42 25 0 0 0 0 75 0 12
2018 CS-03 35 41 0 12 12 0 0 76 24 17
2018 CS-04 9 36 45 9 0 0 0 45 9 11

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 27 25 23 8 13 2 2 54 22 48
2019 CS-02 41 18 18 12 0 6 6 67 13 17
2019 CS-03 13 44 31 0 13 0 0 56 13 16
2018 CS 11 35 17 26 11 0 0 46 37 46
2018 CS-02 33 33 8 25 0 0 0 67 25 12
2018 CS-03 6 28 17 33 17 0 0 33 50 18
2018 CS-04 0 55 27 9 9 0 0 55 18 11

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 27 31 19 17 4 2 0 60 21 48
2019 CS-02 35 35 18 6 0 6 0 75 6 17
2019 CS-03 31 38 6 19 6 0 0 69 25 16
2018 CS 22 33 20 17 7 0 2 56 24 46
2018 CS-02 42 33 8 8 8 0 0 75 17 12
2018 CS-03 28 22 22 22 6 0 0 50 28 18
2018 CS-04 0 55 27 9 0 0 9 60 10 11

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 45 19 15 13 6 2 0 65 20 47
2019 CS-02 56 0 13 19 6 6 0 60 27 16
2019 CS-03 56 19 13 13 0 0 0 75 13 16

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 35 31 25 2 4 2 0 68 6 48
2019 CS-02 41 18 35 0 0 6 0 63 0 17
2019 CS-03 31 50 13 0 6 0 0 81 6 16
2018 CS 28 41 11 9 9 2 0 71 18 46
2018 CS-02 50 42 8 0 0 0 0 92 0 12
2018 CS-03 22 39 17 11 11 0 0 61 22 18
2018 CS-04 18 55 9 0 9 9 0 80 10 11

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 46 26 13 9 4 2 0 73 13 46
2019 CS-02 56 25 6 6 0 6 0 87 7 16
2019 CS-03 47 27 13 13 0 0 0 73 13 15
2018 CS 50 24 11 7 9 0 0 74 15 46
2018 CS-02 50 17 17 0 17 0 0 67 17 12
2018 CS-03 44 28 17 6 6 0 0 72 11 18
2018 CS-04 55 18 0 18 9 0 0 73 27 11

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 64 17 2 6 2 4 4 88 9 47
2019 CS-02 69 19 0 0 0 13 0 100 0 16
2019 CS-03 63 25 0 6 0 0 6 93 7 16
2018 CS 67 11 7 4 4 0 7 83 10 45
2018 CS-02 75 0 0 8 8 0 8 82 18 12
2018 CS-03 71 24 6 0 0 0 0 94 0 17
2018 CS-04 64 0 18 0 0 0 18 78 0 11

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 69 10 4 4 6 2 4 84 11 48
2019 CS-02 65 12 0 6 6 6 6 87 13 17
2019 CS-03 75 6 0 6 13 0 0 81 19 16
2018 CS 70 13 7 4 2 2 2 86 7 46
2018 CS-02 75 0 8 8 0 8 0 82 9 12
2018 CS-03 72 17 11 0 0 0 0 89 0 18
2018 CS-04 64 18 0 9 0 0 9 90 10 11

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 66 21 6 2 2 2 0 89 4 47
2019 CS-02 65 24 0 0 6 6 0 94 6 17
2019 CS-03 69 19 6 6 0 0 0 88 6 16
2018 CS 69 20 4 2 2 0 2 91 5 45
2018 CS-02 58 33 0 8 0 0 0 92 8 12
2018 CS-03 71 18 6 0 6 0 0 88 6 17
2018 CS-04 91 0 0 0 0 0 9 100 0 11

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 74 13 9 0 4 0 0 87 4 47
2019 CS-02 88 6 6 0 0 0 0 94 0 16
2019 CS-03 75 13 0 0 13 0 0 88 13 16
2018 CS 51 27 9 4 9 0 0 78 13 45
2018 CS-02 75 17 8 0 0 0 0 92 0 12
2018 CS-03 41 41 6 6 6 0 0 82 12 17
2018 CS-04 55 18 9 0 18 0 0 73 18 11

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 67 10 4 0 2 2 15 93 3 48
2019 CS-02 82 0 0 0 0 6 12 100 0 17
2019 CS-03 50 19 0 0 6 0 25 92 8 16
2018 CS 53 24 2 0 2 0 18 95 3 45
2018 CS-02 58 0 0 0 0 0 42 100 0 12
2018 CS-03 65 18 6 0 6 0 6 88 6 17
2018 CS-04 36 64 0 0 0 0 0 100 0 11

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 65 17 4 2 2 2 8 91 5 48
2019 CS-02 65 24 0 0 0 6 6 100 0 17
2019 CS-03 56 13 6 6 6 0 13 79 14 16
2018 CS 67 11 2 7 0 0 13 90 8 45
2018 CS-02 67 8 0 0 0 0 25 100 0 12
2018 CS-03 71 18 6 6 0 0 0 88 6 17
2018 CS-04 73 9 0 9 0 0 9 90 10 11

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 67 8 15 4 0 2 4 80 4 48
2019 CS-02 59 12 12 12 0 6 0 75 13 17
2019 CS-03 69 6 19 0 0 0 6 80 0 16
2018 CS 62 22 4 4 0 0 7 90 5 45
2018 CS-02 42 33 8 8 0 0 8 82 9 12
2018 CS-03 71 24 6 0 0 0 0 94 0 17
2018 CS-04 73 9 0 9 0 0 9 90 10 11

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 67 10 13 4 4 2 0 79 9 48
2019 CS-02 65 12 12 6 0 6 0 81 6 17
2019 CS-03 69 13 13 0 6 0 0 81 6 16
2018 CS 62 22 9 2 0 0 4 88 2 45
2018 CS-02 67 17 0 8 0 0 8 91 9 12
2018 CS-03 47 35 18 0 0 0 0 82 0 17
2018 CS-04 82 9 0 0 0 0 9 100 0 11

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 23 31 25 15 6 0 0 54 21 48
2019 CS-02 35 41 18 6 0 0 0 76 6 17
2019 CS-03 31 25 31 6 6 0 0 56 13 16
2018 CS 15 28 41 11 4 0 0 43 15 46
2018 CS-02 42 25 33 0 0 0 0 67 0 12
2018 CS-03 6 44 28 17 6 0 0 50 22 18
2018 CS-04 9 18 64 9 0 0 0 27 9 11

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 6 26 32 30 6 0 0 36 32 47
2019 CS-02 0 25 25 38 13 0 0 50 25 16
2019 CS-03 0 25 50 19 6 0 0 25 25 16
2018 CS 9 30 39 15 7 0 0 22 39 46
2018 CS-02 8 25 17 33 17 0 0 50 33 12
2018 CS-03 6 28 50 17 0 0 0 17 33 18
2018 CS-04 9 45 36 0 9 0 0 9 55 11
Top of page

Compensation

Pay or other compensation issues

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 44 10 6 21 15 2 2 57 37 48
2019 CS-02 53 6 0 12 18 6 6 67 33 17
2019 CS-03 38 25 6 25 6 0 0 63 31 16
2018 CS 36 13 20 7 11 7 7 56 21 45
2018 CS-02 42 17 8 0 17 8 8 70 20 12
2018 CS-03 24 12 35 6 12 6 6 40 20 17
2018 CS-04 45 9 9 18 0 9 9 67 22 11
Report a problem on this page
Date modified: