2020 Public Service Employee Survey Results by Theme for Environment and Climate Change Canada by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 40 10 6 1 0 0 83 7 1416
2020 Non-supervisor 39 40 11 6 3 0 0 79 10 3154
2019 Supervisor 43 42 7 5 2 0 0 86 7 1427
2019 Non-supervisor 37 42 10 6 4 0 0 80 10 3509
2018 Supervisor 39 44 8 5 3 0 0 84 8 1285
2018 Non-supervisor 32 45 11 8 4 0 0 78 11 3080
2017 Supervisor 36 47 8 7 3 0 0 83 9 1356
2017 Non-supervisor 34 45 10 6 4 0 0 79 10 3218
2014 Supervisor 32 47 10 9 3 0 0 78 12 1340
2014 Non-supervisor 30 47 11 8 4 0 0 76 12 3315

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 41 9 7 4 0 0 81 10 1413
2020 Non-supervisor 40 38 11 7 4 0 0 78 11 3148
2019 Supervisor 39 40 11 6 4 0 0 79 10 1426
2019 Non-supervisor 38 37 12 8 4 0 0 75 13 3502
2018 Supervisor 33 42 12 8 5 0 0 75 13 1291
2018 Non-supervisor 31 41 13 10 5 0 0 72 15 3084
2017 Supervisor 30 42 13 9 5 0 0 72 14 1350
2017 Non-supervisor 30 39 14 10 7 0 0 70 16 3212

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 58 32 8 2 1 0 0 90 2 1400
2020 Non-supervisor 50 36 9 3 1 0 0 86 5 3142
2019 Supervisor 59 33 5 2 1 0 0 92 3 1420
2019 Non-supervisor 50 34 10 3 2 0 0 85 5 3479
2018 Supervisor 53 37 8 2 1 0 0 90 2 1286
2018 Non-supervisor 46 38 10 3 2 0 0 85 5 3067
2017 Supervisor 54 37 7 2 0 0 0 91 3 1351
2017 Non-supervisor 50 37 8 3 1 0 0 87 5 3209
2014 Supervisor 58 32 6 3 1 0 0 90 4 1339
2014 Non-supervisor 55 33 8 3 1 0 0 88 4 3315

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 46 40 9 4 1 0 0 86 5 1418
2020 Non-supervisor 47 37 9 4 2 0 0 84 6 3159
2019 Supervisor 48 40 8 3 1 0 0 88 5 1429
2019 Non-supervisor 45 39 10 4 2 0 0 84 7 3511
2018 Supervisor 42 42 10 4 2 0 0 84 6 1291
2018 Non-supervisor 40 41 11 5 3 0 0 81 8 3085
2017 Supervisor 42 42 8 6 2 0 0 84 8 1351
2017 Non-supervisor 41 42 10 5 3 0 0 82 8 3209
2014 Supervisor 38 43 11 5 2 0 0 81 7 1340
2014 Non-supervisor 39 42 10 5 3 0 0 82 8 3311

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 37 13 4 2 0 0 81 6 1410
2020 Non-supervisor 49 32 12 5 2 0 0 81 7 3143
2019 Supervisor 41 37 13 5 3 0 0 79 8 1426
2019 Non-supervisor 45 33 13 5 3 1 0 79 9 3505
2018 Supervisor 36 36 17 7 3 0 0 72 10 1290
2018 Non-supervisor 38 35 16 7 3 1 0 74 10 3081
2017 Supervisor 30 40 16 8 5 0 0 71 13 1352
2017 Non-supervisor 36 36 16 8 4 1 0 72 12 3215
2014 Supervisor 23 41 18 13 5 0 0 64 18 1336
2014 Non-supervisor 29 37 17 11 5 1 0 66 16 3309

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 40 12 6 2 0 0 80 8 1406
2020 Non-supervisor 46 34 11 5 3 0 0 81 8 3134
2019 Supervisor 39 40 13 6 3 0 0 79 9 1423
2019 Non-supervisor 43 35 12 7 3 0 0 78 10 3484
2018 Supervisor 31 41 16 9 3 0 0 72 11 1288
2018 Non-supervisor 36 38 15 7 3 1 0 75 11 3069
2017 Supervisor 28 43 14 10 5 0 0 71 15 1350
2017 Non-supervisor 34 39 14 9 4 0 0 73 13 3210
2014 Supervisor 22 41 19 14 5 0 0 62 19 1335
2014 Non-supervisor 27 38 17 13 5 0 0 65 17 3307

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 29 18 6 3 2 1 73 9 1415
2020 Non-supervisor 42 26 17 7 4 3 1 72 11 3151
2019 Supervisor 40 28 17 7 4 2 1 71 12 1431
2019 Non-supervisor 39 26 17 8 5 3 1 68 14 3515
2018 Supervisor 36 28 20 9 5 2 0 65 15 1288
2018 Non-supervisor 33 30 18 10 5 4 1 65 16 3087
2017 Supervisor 33 29 18 9 6 3 1 65 16 1351
2017 Non-supervisor 33 28 18 9 6 5 1 65 16 3211
2014 Supervisor 27 31 19 11 7 4 1 61 19 1336
2014 Non-supervisor 29 27 19 12 7 5 1 60 20 3307
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 62 27 6 3 1 0 1 90 4 1413
2020 Non-supervisor 49 28 13 4 2 1 3 80 6 3156
2019 Supervisor 60 27 8 3 1 0 0 88 4 1426
2019 Non-supervisor 48 28 14 5 2 1 3 79 7 3508

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 53 32 7 5 2 0 0 86 7 1416
2020 Non-supervisor 52 31 9 5 2 0 0 84 7 3157
2019 Supervisor 49 34 8 6 3 0 0 83 9 1419
2019 Non-supervisor 48 31 10 6 3 1 1 81 9 3498
2018 Supervisor 42 36 10 8 3 0 0 78 11 1280
2018 Non-supervisor 42 34 10 8 5 1 1 77 12 3073
2017 Supervisor 42 39 9 7 4 0 0 80 11 1354
2017 Non-supervisor 44 33 9 8 4 1 0 79 12 3215
2014 Supervisor 39 38 10 8 4 0 0 77 13 1341
2014 Non-supervisor 41 34 11 8 4 1 0 76 13 3314

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 60 26 7 5 2 0 0 86 7 1418
2020 Non-supervisor 60 26 7 4 2 0 0 87 6 3159
2019 Supervisor 53 29 9 6 3 0 0 83 8 1429
2019 Non-supervisor 55 28 8 6 3 0 0 84 9 3515
2018 Supervisor 49 29 11 7 4 0 0 78 11 1287
2018 Non-supervisor 48 30 10 7 5 0 0 78 12 3079
2017 Supervisor 51 30 9 6 3 0 0 81 10 1352
2017 Non-supervisor 53 27 9 6 4 0 0 81 11 3211
2014 Supervisor 44 33 11 7 4 0 0 78 11 1338
2014 Non-supervisor 49 29 10 7 4 1 0 79 11 3315

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 38 35 12 7 3 6 0 77 10 1418
2020 Non-supervisor 42 28 11 5 3 10 0 78 9 3158
2019 Supervisor 29 39 16 7 4 5 0 72 12 1419
2019 Non-supervisor 36 30 14 6 4 10 0 74 11 3516
2018 Supervisor 25 37 17 9 6 5 0 66 16 1292
2018 Non-supervisor 29 32 17 8 4 11 0 68 13 3097
2017 Supervisor 25 37 17 9 6 4 0 66 16 1354
2017 Non-supervisor 29 32 15 8 5 11 0 69 14 3219
2014 Supervisor 24 39 16 10 5 6 0 68 16 1338
2014 Non-supervisor 26 32 16 8 6 12 0 65 16 3310

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 30 37 16 11 5 1 0 68 16 1413
2020 Non-supervisor 36 33 15 8 5 3 0 72 13 3157
2019 Supervisor 23 40 18 11 7 1 0 64 18 1417
2019 Non-supervisor 31 32 16 10 6 4 0 66 17 3506
2018 Supervisor 19 37 19 16 8 1 0 57 24 1289
2018 Non-supervisor 24 32 18 13 8 4 0 59 22 3091
2017 Supervisor 18 37 19 15 10 1 0 56 25 1355
2017 Non-supervisor 23 32 19 13 8 5 0 58 22 3215
2014 Supervisor 18 36 21 16 8 1 0 54 25 1339
2014 Non-supervisor 19 32 20 15 10 4 0 54 25 3309

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 17 35 20 18 8 2 0 53 27 1409
2020 Non-supervisor 25 32 17 13 6 6 0 61 21 3149
2019 Supervisor 15 36 21 17 10 2 0 51 27 1414
2019 Non-supervisor 22 30 18 14 8 8 1 56 24 3509
2018 Supervisor 10 30 24 22 12 2 0 40 36 1286
2018 Non-supervisor 16 29 20 17 10 8 0 49 29 3090
2017 Supervisor 9 33 22 21 13 2 0 43 34 1353
2017 Non-supervisor 16 28 21 16 11 8 0 48 29 3213
2014 Supervisor 9 29 25 22 13 2 0 39 36 1339
2014 Non-supervisor 13 26 23 17 13 8 0 42 33 3308

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 17 39 18 17 8 1 0 57 25 1417
2020 Non-supervisor 25 36 16 14 6 3 0 63 21 3158
2019 Supervisor 14 37 20 19 9 1 0 52 28 1421
2019 Non-supervisor 20 30 18 16 11 5 0 53 28 3510
2018 Supervisor 9 34 21 24 11 0 0 44 35 1291
2018 Non-supervisor 15 30 19 20 12 5 0 47 33 3093
2017 Supervisor 12 37 19 19 12 1 0 49 32 1355
2017 Non-supervisor 16 30 18 18 11 6 1 49 31 3209
2014 Supervisor 9 36 20 22 11 1 0 46 33 1337
2014 Non-supervisor 13 31 20 18 12 5 0 47 32 3308
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 41 12 9 3 0 0 76 13 1416
2020 Non-supervisor 39 36 12 7 4 0 0 76 11 3158
2019 Supervisor 31 39 16 10 4 0 0 71 14 1429
2019 Non-supervisor 35 37 12 9 5 0 0 73 15 3506
2018 Supervisor 26 39 17 11 7 0 0 65 18 1291
2018 Non-supervisor 28 38 16 11 6 0 0 67 17 3084
2017 Supervisor 24 40 15 14 7 0 0 65 21 1354
2017 Non-supervisor 29 38 14 12 7 0 0 67 19 3215
2014 Supervisor 21 39 16 16 8 0 0 60 24 1341
2014 Non-supervisor 24 38 16 13 8 0 0 63 21 3314

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 42 9 8 2 0 0 81 10 1414
2020 Non-supervisor 38 43 10 7 3 0 0 81 10 3145
2019 Supervisor 35 44 10 8 3 0 0 79 11 1423
2019 Non-supervisor 33 44 11 9 3 0 0 77 12 3489
2018 Supervisor 30 45 11 10 3 0 0 75 13 1294
2018 Non-supervisor 27 45 13 10 4 0 0 72 14 3085
2017 Supervisor 29 45 11 10 4 0 0 75 15 1354
2017 Non-supervisor 32 42 12 10 4 0 0 74 14 3216

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 32 10 6 3 0 0 81 9 1416
2020 Non-supervisor 49 32 10 6 3 0 0 82 9 3146
2019 Supervisor 44 36 10 7 3 0 0 80 10 1430
2019 Non-supervisor 45 32 11 8 3 1 1 78 11 3513
2018 Supervisor 37 39 12 8 4 0 0 76 12 1286
2018 Non-supervisor 39 36 11 7 5 1 1 77 12 3083
2017 Supervisor 37 39 11 9 3 0 0 76 12 1356
2017 Non-supervisor 41 36 10 8 4 1 1 78 12 3217
2014 Supervisor 34 39 13 9 5 0 0 72 15 1341
2014 Non-supervisor 39 37 10 8 5 1 0 77 13 3313

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 36 46 10 6 1 0 1 82 8 1410
2020 Non-supervisor 38 40 11 7 2 0 1 79 10 3144
2019 Supervisor 34 44 11 9 2 0 0 78 11 1426
2019 Non-supervisor 33 42 12 10 3 0 0 75 13 3502
2018 Supervisor 26 51 10 10 3 0 0 77 13 1291
2018 Non-supervisor 28 46 10 11 4 0 1 75 15 3097
2017 Supervisor 29 43 11 13 4 0 0 72 17 1356
2017 Non-supervisor 30 42 12 11 5 0 0 72 16 3218
2014 Supervisor 29 43 12 11 5 0 0 72 16 1340
2014 Non-supervisor 28 42 12 13 5 0 0 70 18 3315

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 56 25 10 4 3 1 1 83 7 1411
2020 Non-supervisor 55 25 11 4 3 2 1 82 7 3153

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 41 19 12 5 1 0 64 17 1412
2020 Non-supervisor 28 34 18 11 6 3 0 64 18 3150
2019 Supervisor 20 41 19 14 6 1 0 61 20 1430
2019 Non-supervisor 25 33 18 12 8 4 0 60 21 3506
2018 Supervisor 18 40 18 16 7 1 0 58 23 1291
2018 Non-supervisor 21 34 19 15 9 2 0 57 24 3087
2017 Supervisor 19 41 16 17 7 1 0 60 24 1352
2017 Non-supervisor 23 35 15 13 9 4 1 61 23 3214
2014 Supervisor 19 39 17 17 8 1 0 59 24 1335
2014 Non-supervisor 21 33 17 15 10 3 1 56 26 3308

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 33 16 15 9 1 2 59 24 1418
2020 Non-supervisor 22 29 17 14 12 3 3 54 28 3159
2019 Supervisor 25 35 17 13 9 1 1 61 23 1433
2019 Non-supervisor 21 29 15 15 14 4 3 53 31 3513
2018 Supervisor 21 35 15 15 11 1 1 57 27 1289
2018 Non-supervisor 19 29 16 16 16 2 2 50 33 3099
2017 Supervisor 21 32 17 16 13 1 1 54 29 1350
2017 Non-supervisor 17 27 14 17 19 4 4 47 38 3214
2014 Supervisor 19 32 15 18 13 2 2 53 32 1336
2014 Non-supervisor 14 27 15 18 21 3 3 43 41 3308

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 25 18 8 4 0 2 68 13 1417
2020 Non-supervisor 50 24 13 5 3 1 4 78 8 3163
2019 Supervisor 43 31 16 5 3 0 2 76 8 1431
2019 Non-supervisor 52 24 11 5 3 1 4 81 8 3509

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 26 12 5 2 0 2 80 7 1416
2020 Non-supervisor 47 27 14 5 2 1 3 78 8 3158
2019 Supervisor 50 27 13 4 2 1 2 80 6 1428
2019 Non-supervisor 44 25 15 6 3 2 4 74 10 3502

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 81 7 3 1 2 2 3 93 3 1414
2020 Non-supervisor 79 7 4 2 2 3 4 93 3 3149
2019 Supervisor 80 7 4 2 2 2 3 93 3 1424
2019 Non-supervisor 77 8 4 2 2 4 4 92 4 3493

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 82 6 3 1 1 1 6 95 1 1415
2020 Non-supervisor 75 11 4 1 1 2 7 94 2 3153
2019 Supervisor 84 4 2 0 1 1 8 97 1 1426
2019 Non-supervisor 78 7 3 1 1 2 8 94 2 3504

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 42 9 6 3 0 0 83 8 1410
2020 Non-supervisor 35 41 12 7 4 0 0 77 11 3140
2019 Supervisor 39 43 9 7 3 0 0 82 10 1419
2019 Non-supervisor 33 39 13 10 4 0 0 72 14 3496
2018 Supervisor 35 46 10 7 3 0 0 80 10 1284
2018 Non-supervisor 27 41 14 11 6 0 0 69 17 3081
2017 Supervisor 33 47 8 8 4 0 0 81 12 1351
2017 Non-supervisor 29 42 13 10 5 0 0 72 15 3206
2014 Supervisor 27 47 11 11 4 0 0 74 15 1341
2014 Non-supervisor 21 43 15 13 7 0 0 65 20 3314

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 39 11 6 3 0 0 80 9 1415
2020 Non-supervisor 40 36 14 6 3 0 0 77 9 3154
2019 Supervisor 39 38 12 7 4 0 0 77 10 1432
2019 Non-supervisor 39 35 13 8 5 0 0 74 13 3509
2018 Supervisor 36 39 13 8 3 0 0 75 12 1289
2018 Non-supervisor 34 36 15 10 5 0 0 71 15 3065
2017 Supervisor 35 38 13 10 5 0 0 73 14 1351
2017 Non-supervisor 35 36 14 10 5 0 0 72 15 3209
2014 Supervisor 31 38 12 11 7 0 0 70 18 1341
2014 Non-supervisor 31 36 15 11 6 0 0 68 17 3312

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 41 13 9 2 0 1 75 11 1405
2020 Non-supervisor 36 42 11 6 3 1 1 80 9 3148
2019 Supervisor 31 43 12 10 3 0 0 75 13 1402
2019 Non-supervisor 34 41 13 8 3 1 1 76 11 3488
2018 Supervisor 28 38 16 12 5 0 1 66 17 1287
2018 Non-supervisor 29 38 16 10 5 0 1 68 16 3074
2017 Supervisor 26 40 15 12 7 0 0 66 19 1351
2017 Non-supervisor 31 38 16 10 4 0 1 70 14 3207
2014 Supervisor 25 39 16 14 5 0 0 64 19 1340
2014 Non-supervisor 28 40 16 9 5 0 1 69 15 3311

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 23 50 15 7 2 1 1 75 9 1416
2020 Non-supervisor 23 43 18 8 3 5 0 69 12 3155
2019 Supervisor 22 47 19 8 3 2 0 70 11 1427
2019 Non-supervisor 21 42 19 9 4 5 0 67 14 3509
2018 Supervisor 21 43 22 9 3 2 0 65 12 1291
2018 Non-supervisor 19 39 22 10 5 4 0 61 16 3090
2017 Supervisor 18 45 20 11 4 2 0 64 15 1354
2017 Non-supervisor 19 39 21 11 5 4 1 61 17 3212

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 33 11 10 4 0 0 75 14 1415
2020 Non-supervisor 49 31 10 6 2 0 1 81 9 3145
2019 Supervisor 43 34 10 9 3 0 0 77 12 1425
2019 Non-supervisor 51 30 9 6 3 1 1 82 8 3508
2018 Supervisor 38 38 10 8 5 0 0 76 13 1291
2018 Non-supervisor 46 34 11 6 3 0 0 81 9 3087
2017 Supervisor 38 35 12 10 5 0 0 73 15 1353
2017 Non-supervisor 46 34 10 6 3 1 1 80 10 3213
2014 Supervisor 33 36 13 11 6 0 0 69 17 1340
2014 Non-supervisor 42 32 12 8 5 1 1 75 13 3313

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 16 32 23 17 12 0 0 48 29 1411
2020 Non-supervisor 40 36 15 5 2 0 1 77 8 3136
2019 Supervisor 18 36 23 13 10 0 0 54 23 1427
2019 Non-supervisor 43 35 13 5 3 0 0 79 8 3498
2018 Supervisor 16 31 25 15 12 0 0 47 27 1291
2018 Non-supervisor 39 35 16 6 3 0 1 75 9 3095
2017 Supervisor 18 33 23 14 12 0 0 51 26 1355
2017 Non-supervisor 39 38 15 4 2 0 1 78 7 3220
2014 Supervisor 16 32 25 15 12 0 0 48 27 1340
2014 Non-supervisor 37 38 16 6 3 0 1 75 9 3314

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 44 56 1419
2020 Non-supervisor 44 56 3159

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 66 19 5 1 1 2 6 92 2 1418
2020 Non-supervisor 61 18 6 1 1 4 8 91 3 3152

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Supervisor 24 42 34 1418
2020 Non-supervisor 23 41 36 3163
2019 Supervisor 25 44 31 1434
2019 Non-supervisor 29 36 35 3514
2018 Supervisor 27 43 30 1295
2018 Non-supervisor 28 39 34 3103
2017 Supervisor 27 42 31 1354
2017 Non-supervisor 27 40 34 3217
2014 Supervisor 26 42 32 1336
2014 Non-supervisor 26 41 33 3307

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Supervisor 27 40 26 3 1 4 350
2020 Non-supervisor 14 31 24 6 19 6 730
2019 Supervisor 25 34 32 4 0 5 375
2019 Non-supervisor 12 26 22 5 31 5 996
2018 Supervisor 21 35 31 5 1 7 360
2018 Non-supervisor 12 30 24 5 23 6 881
2017 Supervisor 24 30 36 7 1 3 368
2017 Non-supervisor 13 25 25 6 25 6 837
2014 Supervisor 19 31 35 10 9999 6 363
2014 Non-supervisor 12 28 30 11 9999 20 874
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 53 36 7 3 1 0 0 90 4 1410
2020 Non-supervisor 47 39 8 4 2 0 0 86 6 3149
2019 Supervisor 51 38 7 3 2 0 0 89 4 1423
2019 Non-supervisor 43 40 9 6 2 0 0 83 8 3500
2018 Supervisor 50 39 6 3 1 0 0 89 5 1293
2018 Non-supervisor 40 44 9 5 2 0 0 84 6 3087
2017 Supervisor 44 40 8 5 3 0 0 84 8 1354
2017 Non-supervisor 39 42 9 6 3 0 0 82 9 3211
2014 Supervisor 41 41 9 6 2 0 0 83 9 1340
2014 Non-supervisor 36 42 12 6 3 0 0 79 10 3313

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 47 17 10 3 1 0 69 13 1417
2020 Non-supervisor 29 45 15 7 3 1 0 75 10 3153
2019 Supervisor 20 46 19 11 4 0 0 66 15 1431
2019 Non-supervisor 26 42 17 9 3 2 0 70 13 3509
2018 Supervisor 14 45 22 14 4 0 0 60 18 1291
2018 Non-supervisor 22 43 19 10 4 2 0 66 15 3099
2017 Supervisor 18 43 19 13 6 1 0 61 19 1353
2017 Non-supervisor 22 43 18 11 4 2 0 66 15 3209
2014 Supervisor 15 44 18 16 6 1 0 60 22 1338
2014 Non-supervisor 19 41 21 12 5 3 0 61 17 3309

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 8 26 42 20 4 0 1 24 34 1414
2020 Non-supervisor 7 18 39 25 9 1 1 35 25 3155
2019 Supervisor 9 24 44 17 5 0 0 23 33 1429
2019 Non-supervisor 7 21 36 23 11 1 1 34 29 3510
2018 Supervisor 10 28 42 16 3 0 0 19 39 1294
2018 Non-supervisor 8 24 37 21 8 1 1 30 32 3092
2017 Supervisor 11 27 42 15 4 0 1 19 38 1350
2017 Non-supervisor 8 20 38 20 9 1 3 31 30 3199
2014 Supervisor 9 30 42 15 3 0 0 18 40 1339
2014 Non-supervisor 8 25 38 19 7 2 2 26 35 3307

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 6 16 31 33 12 1 0 46 22 1411
2020 Non-supervisor 5 10 23 34 21 4 2 59 17 3135
2019 Supervisor 8 17 35 30 9 1 1 39 25 1429
2019 Non-supervisor 6 14 27 28 20 3 2 50 21 3492
2018 Supervisor 10 22 36 24 7 1 0 31 33 1288
2018 Non-supervisor 8 18 29 26 14 3 2 42 27 3078
2017 Supervisor 12 23 34 22 7 1 2 29 36 1351
2017 Non-supervisor 9 16 29 24 15 4 4 42 26 3193
2014 Supervisor 11 25 33 22 6 1 1 29 37 1339
2014 Non-supervisor 9 20 31 22 11 4 3 35 32 3304

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 20 32 31 13 4 0 0 17 53 1415
2020 Non-supervisor 15 24 32 17 8 3 2 26 40 3152
2019 Supervisor 22 31 30 12 4 0 1 16 54 1427
2019 Non-supervisor 16 23 29 17 9 3 2 28 42 3507
2018 Supervisor 26 31 27 12 3 1 1 15 58 1293
2018 Non-supervisor 19 27 27 15 7 2 2 23 48 3088
2017 Supervisor 27 31 28 9 3 0 1 12 59 1350
2017 Non-supervisor 19 26 30 13 7 2 4 21 47 3203
2014 Supervisor 36 30 23 8 2 0 0 10 67 1340
2014 Non-supervisor 26 27 27 10 6 2 3 17 55 3308

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 11 26 39 19 4 0 0 23 37 1410
2020 Non-supervisor 5 13 30 32 17 1 1 50 19 3142
2019 Supervisor 9 30 36 20 4 0 0 25 39 1417
2019 Non-supervisor 6 13 29 31 19 1 1 51 19 3490
2018 Supervisor 13 27 38 19 3 0 0 22 40 1287
2018 Non-supervisor 7 15 32 30 14 1 1 45 22 3081
2017 Supervisor 13 24 39 18 5 0 1 23 37 1349
2017 Non-supervisor 6 15 31 27 17 1 3 46 22 3186
2014 Supervisor 14 26 36 20 3 0 1 23 41 1336
2014 Non-supervisor 6 18 34 27 12 1 2 41 25 3292

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 32 29 13 3 0 0 17 54 1412
2020 Non-supervisor 9 16 28 26 16 2 2 44 27 3149
2019 Supervisor 22 31 31 12 4 0 0 15 53 1429
2019 Non-supervisor 11 17 27 22 17 3 3 41 30 3501
2018 Supervisor 25 32 29 9 3 1 0 12 58 1290
2018 Non-supervisor 14 22 28 20 11 2 3 33 38 3091
2017 Supervisor 29 32 27 9 2 0 1 11 62 1349
2017 Non-supervisor 14 22 28 17 13 2 4 32 38 3202
2014 Supervisor 29 35 25 8 2 0 1 10 65 1340
2014 Non-supervisor 17 25 27 16 9 2 4 27 44 3301

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 8 16 32 31 11 0 1 43 24 1409
2020 Non-supervisor 6 12 21 30 23 5 3 58 19 3129
2019 Supervisor 9 22 31 26 10 0 1 37 32 1425
2019 Non-supervisor 8 14 24 25 21 4 4 50 24 3492
2018 Supervisor 12 23 34 24 7 0 1 31 35 1285
2018 Non-supervisor 10 17 27 24 15 4 3 42 29 3074
2017 Supervisor 13 20 34 23 8 1 2 31 34 1351
2017 Non-supervisor 10 15 25 22 17 4 6 44 28 3198
2014 Supervisor 8 18 33 30 9 1 1 40 27 1339
2014 Non-supervisor 8 14 27 27 15 4 5 46 24 3304

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 18 32 34 12 4 1 0 16 50 1414
2020 Non-supervisor 12 19 31 20 12 3 2 34 33 3149
2019 Supervisor 20 30 33 12 3 1 1 16 51 1423
2019 Non-supervisor 14 21 29 19 12 3 2 33 37 3505
2018 Supervisor 24 32 32 8 3 0 1 11 57 1291
2018 Non-supervisor 16 24 30 15 10 3 2 26 42 3088
2017 Supervisor 27 30 29 8 3 0 1 11 59 1353
2017 Non-supervisor 17 22 30 14 9 3 4 25 42 3201
2014 Supervisor 27 31 29 8 3 1 1 11 60 1340
2014 Non-supervisor 18 23 31 14 7 3 3 22 44 3306

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 7 19 44 23 6 0 0 30 26 1417
2020 Non-supervisor 6 16 36 29 12 1 1 41 22 3154
2019 Supervisor 13 25 40 17 6 0 0 23 38 1425
2019 Non-supervisor 8 19 35 22 13 1 1 36 28 3505

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 13 36 25 18 7 1 0 50 26 1400
2020 Non-supervisor 19 39 20 13 4 5 0 62 18 3131
2019 Supervisor 9 34 26 22 8 1 0 43 31 1417
2019 Non-supervisor 17 33 22 16 7 6 0 53 24 3489

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 58 30 5 4 2 0 0 89 6 1412
2020 Non-supervisor 53 28 8 6 4 1 0 82 10 3150
2019 Supervisor 55 32 5 5 2 0 0 88 7 1427
2019 Non-supervisor 51 29 8 8 4 1 0 80 11 3510
2018 Supervisor 49 34 8 6 3 0 0 83 10 1284
2018 Non-supervisor 41 32 10 11 5 1 0 74 16 3083
2017 Supervisor 48 32 9 6 4 0 0 81 10 1354
2017 Non-supervisor 44 30 9 9 6 1 0 75 15 3217
2014 Supervisor 51 31 7 7 3 0 0 82 10 1341
2014 Non-supervisor 43 32 9 9 6 1 0 76 15 3314

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 61 30 4 3 1 0 0 92 4 1413
2020 Non-supervisor 61 29 5 3 2 0 0 90 5 3149
2019 Supervisor 55 35 5 4 1 0 0 90 5 1422
2019 Non-supervisor 60 27 6 5 2 0 0 87 7 3500
2018 Supervisor 49 40 6 4 2 0 0 88 6 1286
2018 Non-supervisor 52 34 7 5 3 0 0 86 7 3092
2017 Supervisor 48 37 8 5 2 0 0 85 7 1355
2017 Non-supervisor 51 34 6 6 3 0 0 85 9 3216
2014 Supervisor 46 41 7 4 1 0 0 87 6 1340
2014 Non-supervisor 48 37 7 5 2 0 0 85 8 3310

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 36 5 3 1 0 0 91 4 1406
2020 Non-supervisor 52 34 8 3 2 1 0 87 5 3140
2019 Supervisor 52 38 6 2 1 0 0 91 3 1425
2019 Non-supervisor 50 34 8 4 2 1 0 85 6 3511
2018 Supervisor 46 41 8 3 2 1 0 87 5 1288
2018 Non-supervisor 41 41 11 4 2 1 0 82 7 3092

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 44 11 5 1 1 0 82 6 1406
2020 Non-supervisor 39 39 12 5 2 2 0 80 7 3141
2019 Supervisor 35 45 12 5 2 1 0 82 7 1421
2019 Non-supervisor 40 39 12 4 2 2 0 81 7 3503
2018 Supervisor 39 42 12 4 1 1 0 82 6 1286
2018 Non-supervisor 40 40 11 5 2 2 0 82 7 3084
2017 Supervisor 33 47 12 5 2 2 0 81 7 1353
2017 Non-supervisor 38 41 11 5 2 3 0 81 7 3211
2014 Supervisor 37 42 12 4 1 3 0 82 6 1336
2014 Non-supervisor 37 40 12 4 2 3 0 80 7 3306

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 39 12 4 1 3 0 82 6 1413
2020 Non-supervisor 39 36 13 4 2 5 1 79 7 3150
2019 Supervisor 43 37 13 3 1 2 0 82 5 1425
2019 Non-supervisor 45 33 12 3 2 4 0 82 5 3503
2018 Supervisor 36 42 14 4 2 3 0 80 5 1285
2018 Non-supervisor 38 35 15 4 2 6 0 79 6 3087
2017 Supervisor 33 42 15 4 2 3 0 78 6 1352
2017 Non-supervisor 34 36 15 5 2 7 1 76 8 3215
2014 Supervisor 37 38 14 3 1 6 0 80 5 1333
2014 Non-supervisor 39 35 14 3 2 7 0 79 5 3308

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 33 6 3 2 0 0 89 5 1412
2020 Non-supervisor 57 32 7 3 1 0 0 89 4 3145
2019 Supervisor 50 36 8 3 2 0 0 87 5 1430
2019 Non-supervisor 55 32 8 4 2 0 0 87 5 3504
2018 Supervisor 45 41 7 4 2 0 0 87 6 1287
2018 Non-supervisor 47 38 9 3 2 0 0 86 6 3084
2017 Supervisor 40 43 9 5 2 0 0 83 8 1353
2017 Non-supervisor 46 38 9 5 3 1 0 84 7 3216
2014 Supervisor 45 39 8 4 2 0 0 85 7 1335
2014 Non-supervisor 43 38 11 5 2 1 0 82 7 3304

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 59 24 7 3 2 3 3 88 5 1415
2020 Non-supervisor 51 24 9 3 2 7 4 84 6 3158

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 39 15 5 1 4 0 77 6 1415
2020 Non-supervisor 35 34 15 5 2 9 1 76 8 3158

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 31 8 4 2 2 2 86 6 1411
2020 Non-supervisor 44 33 10 5 2 4 2 82 8 3144

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 41 14 6 3 3 3 76 9 1417
2020 Non-supervisor 30 29 16 6 4 8 6 70 12 3153
2019 Supervisor 34 37 15 7 3 2 3 74 11 1426
2019 Non-supervisor 33 27 14 8 4 8 6 70 14 3508
2018 Supervisor 23 44 15 8 5 2 3 71 13 1286
2018 Non-supervisor 24 31 18 9 6 8 5 63 17 3091
2017 Supervisor 29 39 13 9 5 3 2 71 15 1354
2017 Non-supervisor 28 29 14 9 7 7 6 66 18 3217
2014 Supervisor 33 38 13 8 4 2 2 74 12 1340
2014 Non-supervisor 30 29 14 9 6 7 5 67 17 3312

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 41 9 5 2 1 1 84 7 1411
2020 Non-supervisor 36 40 12 6 2 3 1 79 9 3153
2019 Supervisor 35 44 11 6 2 1 1 80 8 1428
2019 Non-supervisor 34 38 13 8 3 2 1 76 11 3505
2018 Supervisor 37 45 10 6 2 1 1 83 8 1290
2018 Non-supervisor 28 42 13 9 4 3 1 73 13 3088
2017 Supervisor 38 40 11 6 3 2 1 80 8 1352
2017 Non-supervisor 33 40 12 8 4 3 1 75 13 3208
2014 Supervisor 46 38 8 5 1 1 1 85 6 1335
2014 Non-supervisor 37 41 10 6 3 3 1 81 9 3307

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 40 14 4 2 1 0 81 5 1407
2020 Non-supervisor 40 39 14 3 2 2 0 80 5 3141
2019 Supervisor 31 44 17 5 2 1 0 76 7 1423
2019 Non-supervisor 36 38 16 4 2 2 0 77 7 3502
2018 Supervisor 29 45 17 6 2 1 0 75 8 1284
2018 Non-supervisor 30 41 19 5 2 2 0 73 8 3083

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 30 17 10 8 7 3 61 20 1410
2020 Non-supervisor 26 29 17 9 7 9 2 62 18 3144
2019 Supervisor 21 29 20 12 8 7 3 56 22 1430
2019 Non-supervisor 23 26 18 11 8 11 3 57 22 3498
2018 Supervisor 21 30 17 14 9 7 3 56 25 1289
2018 Non-supervisor 18 28 19 13 9 10 2 53 25 3092
2017 Supervisor 18 29 17 15 10 7 4 53 28 1351
2017 Non-supervisor 19 26 16 13 11 12 3 53 29 3211
2014 Supervisor 17 26 17 16 11 9 3 49 31 1336
2014 Non-supervisor 16 25 17 15 13 12 2 48 32 3309

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 53 5 12 2 0 0 81 15 1414
2020 Non-supervisor 35 47 6 10 3 0 0 82 12 3160

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 41 11 12 2 0 0 75 14 1417
2020 Non-supervisor 34 41 11 10 3 0 0 75 13 3154
2019 Supervisor 47 33 6 8 5 0 0 80 14 1431
2019 Non-supervisor 47 33 7 9 4 0 0 80 13 3507
2017 Supervisor 47 36 4 7 6 0 0 83 12 1354
2017 Non-supervisor 45 36 6 8 4 0 0 82 12 3214
2014 Supervisor 47 34 5 9 4 0 0 82 13 1339
2014 Non-supervisor 46 36 6 8 4 0 0 82 12 3315

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 37 8 7 1 0 0 85 8 1409
2020 Non-supervisor 47 35 8 6 2 0 0 83 8 3140
2019 Supervisor 55 35 6 3 1 0 0 90 4 1421
2019 Non-supervisor 53 34 7 4 2 0 0 87 6 3484
2017 Supervisor 55 36 5 3 1 0 0 91 4 1351
2017 Non-supervisor 50 36 7 4 2 0 0 87 6 3208
2014 Supervisor 54 37 4 4 1 0 0 91 5 1336
2014 Non-supervisor 48 38 7 5 2 0 0 87 7 3314

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 72 20 4 3 1 0 0 92 4 1409
2020 Non-supervisor 75 19 3 2 1 0 0 94 3 3153
2017 Supervisor 62 25 6 4 2 1 1 89 6 1350
2017 Non-supervisor 69 21 4 3 1 0 1 92 4 3216
2014 Supervisor 63 25 5 4 2 0 1 89 6 1340
2014 Non-supervisor 68 22 4 3 1 1 1 92 4 3316

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 31 15 5 2 3 1 78 7 1419
2020 Non-supervisor 45 25 12 5 2 8 2 79 8 3156
2019 Supervisor 42 30 15 5 2 6 1 77 7 1432
2019 Non-supervisor 45 22 11 5 3 12 2 78 9 3514

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 7 93 1417
2020 Non-supervisor 6 94 3159
2019 Supervisor 10 90 1430
2019 Non-supervisor 9 91 3507
2018 Supervisor 11 89 1291
2018 Non-supervisor 10 90 3090

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 37 63 100
2020 Non-supervisor 45 55 208
2019 Supervisor 38 62 142
2019 Non-supervisor 48 52 318
2018 Supervisor 35 65 140
2018 Non-supervisor 51 49 325

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 65 35 100
2020 Non-supervisor 63 37 208
2019 Supervisor 59 41 142
2019 Non-supervisor 61 39 318
2018 Supervisor 56 44 140
2018 Non-supervisor 67 33 325

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 23 77 100
2020 Non-supervisor 3 97 208
2019 Supervisor 24 76 142
2019 Non-supervisor 3 97 318
2018 Supervisor 27 73 140
2018 Non-supervisor 2 98 325

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 100
2020 Non-supervisor 0 100 208

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 5 95 142
2019 Non-supervisor 6 94 318
2018 Supervisor 6 94 140
2018 Non-supervisor 4 96 325

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 4 96 142
2019 Non-supervisor 4 96 318

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 7 93 142
2019 Non-supervisor 3 97 318
2018 Supervisor 5 95 140
2018 Non-supervisor 4 96 325

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 44 56 100
2020 Non-supervisor 37 63 208
2019 Supervisor 39 61 141
2019 Non-supervisor 31 69 314
2018 Supervisor 44 56 140
2018 Non-supervisor 38 62 325

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 41 59 100
2020 Non-supervisor 37 63 208
2019 Supervisor 38 62 141
2019 Non-supervisor 42 58 314
2018 Supervisor 40 60 140
2018 Non-supervisor 47 53 325

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 52 48 100
2020 Non-supervisor 49 51 208
2019 Supervisor 48 52 141
2019 Non-supervisor 50 50 314
2018 Supervisor 42 58 140
2018 Non-supervisor 48 52 325

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 36 64 100
2020 Non-supervisor 38 62 208
2019 Supervisor 40 60 141
2019 Non-supervisor 39 61 314
2018 Supervisor 33 67 140
2018 Non-supervisor 41 59 325

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 35 65 100
2020 Non-supervisor 33 67 208
2019 Supervisor 30 70 141
2019 Non-supervisor 35 65 314
2018 Supervisor 36 64 140
2018 Non-supervisor 36 64 325

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 51 49 100
2020 Non-supervisor 53 47 208
2019 Supervisor 53 47 141
2019 Non-supervisor 51 49 314
2018 Supervisor 52 48 140
2018 Non-supervisor 54 46 325

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 44 56 100
2020 Non-supervisor 30 70 208
2019 Supervisor 35 65 141
2019 Non-supervisor 28 72 314
2018 Supervisor 39 61 140
2018 Non-supervisor 30 70 325

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 4 96 140
2018 Non-supervisor 7 93 325

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 14 86 100
2020 Non-supervisor 11 89 208
2019 Supervisor 11 89 141
2019 Non-supervisor 6 94 314
2018 Supervisor 13 87 140
2018 Non-supervisor 12 88 325

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 46 54 100
2020 Non-supervisor 48 52 208
2019 Supervisor 42 58 141
2019 Non-supervisor 44 56 314
2018 Supervisor 33 67 140
2018 Non-supervisor 45 55 325

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 19 81 100
2020 Non-supervisor 19 81 208
2019 Supervisor 28 72 141
2019 Non-supervisor 20 80 314
2018 Supervisor 30 70 140
2018 Non-supervisor 20 80 325

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 14 86 100
2020 Non-supervisor 18 82 208
2019 Supervisor 11 89 141
2019 Non-supervisor 16 84 314
2018 Supervisor 15 85 140
2018 Non-supervisor 13 87 325

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 59 41 100
2020 Non-supervisor 51 49 208
2019 Supervisor 54 46 141
2019 Non-supervisor 56 44 313
2018 Supervisor 57 43 140
2018 Non-supervisor 53 47 326

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 25 75 100
2020 Non-supervisor 27 73 208
2019 Supervisor 37 63 141
2019 Non-supervisor 27 73 313
2018 Supervisor 32 68 140
2018 Non-supervisor 27 73 326

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 17 83 100
2020 Non-supervisor 7 93 208
2019 Supervisor 13 87 141
2019 Non-supervisor 11 89 313
2018 Supervisor 19 81 140
2018 Non-supervisor 8 92 326

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 16 84 100
2020 Non-supervisor 18 82 208
2019 Supervisor 7 93 141
2019 Non-supervisor 23 77 313
2018 Supervisor 14 86 140
2018 Non-supervisor 22 78 326

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 100
2020 Non-supervisor 13 87 208
2019 Supervisor 15 85 141
2019 Non-supervisor 13 87 313
2018 Supervisor 11 89 140
2018 Non-supervisor 10 90 326

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 10 90 140
2018 Non-supervisor 5 95 326

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 100
2020 Non-supervisor 9 91 208
2019 Supervisor 15 85 141
2019 Non-supervisor 12 88 313
2018 Supervisor 10 90 140
2018 Non-supervisor 13 87 326

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 18 82 100
2020 Non-supervisor 10 90 208
2019 Supervisor 15 85 141
2019 Non-supervisor 12 88 313
2018 Supervisor 16 84 140
2018 Non-supervisor 9 91 326

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 20 80 100
2020 Non-supervisor 32 68 208
2019 Supervisor 24 76 141
2019 Non-supervisor 24 76 313
2018 Supervisor 25 75 140
2018 Non-supervisor 26 74 326

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 20 80 127
2018 Non-supervisor 24 76 309

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 4 96 127
2018 Non-supervisor 10 90 309

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 8 92 127
2018 Non-supervisor 8 92 309

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 12 88 127
2018 Non-supervisor 10 90 309

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 13 87 127
2018 Non-supervisor 7 93 309

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 8 92 127
2018 Non-supervisor 15 85 309

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 4 96 127
2018 Non-supervisor 11 89 309

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 6 94 127
2018 Non-supervisor 9 91 309

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 24 76 127
2018 Non-supervisor 32 68 309

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 6 94 127
2018 Non-supervisor 9 91 309

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 36 64 127
2018 Non-supervisor 51 49 309

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 56 44 127
2018 Non-supervisor 54 46 309

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 18 82 127
2018 Non-supervisor 11 89 309

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 19 21 15 5 3 31 6 64 12 1414
2020 Non-supervisor 17 15 14 4 3 38 10 60 13 3158
2019 Supervisor 17 20 19 6 4 27 8 56 15 1430
2019 Non-supervisor 16 15 16 5 4 34 11 56 16 3508
2018 Supervisor 14 23 19 7 4 27 6 54 17 1282
2018 Non-supervisor 14 15 20 5 4 34 7 49 16 3093
2017 Supervisor 15 22 20 5 5 25 8 56 15 1356
2017 Non-supervisor 14 15 17 5 5 33 10 51 19 3214
2014 Supervisor 14 24 17 5 4 30 6 59 14 1335
2014 Non-supervisor 11 14 18 6 4 36 10 48 19 3308

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 36 37 15 4 2 5 0 78 6 1415
2020 Non-supervisor 34 34 14 4 3 10 1 77 7 3156
2019 Supervisor 34 39 15 4 3 6 0 77 8 1433
2019 Non-supervisor 35 31 15 4 3 11 1 75 8 3513
2018 Supervisor 28 40 19 5 3 5 0 72 8 1288
2018 Non-supervisor 27 34 19 5 3 11 1 69 9 3091
2017 Supervisor 28 38 18 5 3 8 1 72 9 1352
2017 Non-supervisor 27 34 17 5 4 12 2 70 10 3216
2014 Supervisor 24 39 19 5 3 10 1 70 9 1335
2014 Non-supervisor 23 30 19 5 3 18 2 66 11 3305

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 5 95 1414
2020 Non-supervisor 5 95 3154
2019 Supervisor 4 96 1424
2019 Non-supervisor 5 95 3507
2018 Supervisor 4 96 1291
2018 Non-supervisor 5 95 3091

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 30 70 64
2020 Non-supervisor 39 61 161
2019 Supervisor 28 72 62
2019 Non-supervisor 43 57 173
2018 Supervisor 39 61 57
2018 Non-supervisor 33 67 174

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 80 20 64
2020 Non-supervisor 78 22 161
2019 Supervisor 83 17 62
2019 Non-supervisor 83 17 173
2018 Supervisor 83 17 57
2018 Non-supervisor 83 17 174

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 15 85 57
2018 Non-supervisor 0 100 174

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 64
2020 Non-supervisor 0 100 161
2019 Supervisor 0 100 62
2019 Non-supervisor 0 100 173
2018 Supervisor 0 100 57
2018 Non-supervisor 0 100 174

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 62
2019 Non-supervisor 9 91 173

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 12 88 64
2020 Non-supervisor 8 92 161

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 15 85 64
2020 Non-supervisor 19 81 161
2019 Supervisor 29 71 62
2019 Non-supervisor 24 76 172
2018 Supervisor 15 85 57
2018 Non-supervisor 19 81 175

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 28 72 64
2020 Non-supervisor 16 84 161
2019 Supervisor 31 69 62
2019 Non-supervisor 24 76 172
2018 Supervisor 15 85 57
2018 Non-supervisor 21 79 175

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 9 91 64
2020 Non-supervisor 13 87 161
2019 Supervisor 14 86 62
2019 Non-supervisor 16 84 172

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 24 76 64
2020 Non-supervisor 31 69 161
2019 Supervisor 28 72 62
2019 Non-supervisor 26 74 172
2018 Supervisor 34 66 57
2018 Non-supervisor 27 73 175

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 42 58 64
2020 Non-supervisor 31 69 161
2019 Supervisor 34 66 62
2019 Non-supervisor 31 69 172
2018 Supervisor 41 59 57
2018 Non-supervisor 24 76 175

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 64
2020 Non-supervisor 3 97 161

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 12 88 64
2020 Non-supervisor 17 83 161
2019 Supervisor 12 88 62
2019 Non-supervisor 17 83 172
2018 Supervisor 15 85 57
2018 Non-supervisor 18 82 175

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 57
2018 Non-supervisor 0 100 175

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 11 89 64
2020 Non-supervisor 17 83 161
2019 Supervisor 16 84 62
2019 Non-supervisor 18 82 172
2018 Supervisor 14 86 57
2018 Non-supervisor 12 88 175

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 64
2020 Non-supervisor 0 100 161

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 27 73 64
2020 Non-supervisor 17 83 161
2019 Supervisor 10 90 62
2019 Non-supervisor 22 78 172
2018 Supervisor 15 85 57
2018 Non-supervisor 21 79 175

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 33 67 64
2020 Non-supervisor 39 61 161
2019 Supervisor 34 66 61
2019 Non-supervisor 33 67 172
2018 Supervisor 42 58 57
2018 Non-supervisor 30 70 175

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 13 87 64
2020 Non-supervisor 15 85 161
2019 Supervisor 13 87 61
2019 Non-supervisor 17 83 172
2018 Supervisor 23 77 57
2018 Non-supervisor 15 85 175

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 7 93 64
2020 Non-supervisor 3 97 161

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 10 90 64
2020 Non-supervisor 19 81 161
2019 Supervisor 11 89 61
2019 Non-supervisor 18 82 172
2018 Supervisor 20 80 57
2018 Non-supervisor 15 85 175

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 12 88 64
2020 Non-supervisor 13 87 161
2019 Supervisor 15 85 61
2019 Non-supervisor 10 90 172

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 43 57 64
2020 Non-supervisor 43 57 161
2019 Supervisor 46 54 61
2019 Non-supervisor 43 57 172
2018 Supervisor 46 54 57
2018 Non-supervisor 49 51 175

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 16 84 54
2018 Non-supervisor 23 77 168

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 8 92 54
2018 Non-supervisor 9 91 168

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 29 71 54
2018 Non-supervisor 26 74 168

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 49 51 54
2018 Non-supervisor 40 60 168

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 74 26 54
2018 Non-supervisor 61 39 168

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 20 19 15 3 2 35 5 66 9 1413
2020 Non-supervisor 18 15 15 3 2 40 8 62 9 3151
2019 Supervisor 19 18 18 3 2 33 7 61 9 1429
2019 Non-supervisor 17 14 17 3 2 38 10 59 9 3503
2018 Supervisor 16 19 21 3 2 32 6 58 8 1287
2018 Non-supervisor 15 14 22 3 2 37 7 52 9 3092
2017 Supervisor 15 19 19 2 2 34 9 59 8 1352
2017 Non-supervisor 14 14 18 3 2 40 9 55 9 3212
2014 Supervisor 15 20 17 2 1 38 7 63 7 1334
2014 Non-supervisor 12 13 18 3 2 43 10 52 10 3307

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 36 16 3 2 6 1 78 5 1417
2020 Non-supervisor 34 34 14 3 2 12 1 78 6 3156
2019 Supervisor 35 37 15 4 2 7 1 78 6 1430
2019 Non-supervisor 36 30 14 3 2 13 2 78 5 3512
2018 Supervisor 30 38 18 4 2 8 1 74 6 1289
2018 Non-supervisor 28 33 19 3 2 14 1 72 6 3085
2017 Supervisor 28 36 17 3 2 12 1 75 5 1353
2017 Non-supervisor 28 32 17 3 2 16 2 73 6 3213
2014 Supervisor 27 36 16 4 1 15 1 75 6 1335
2014 Non-supervisor 25 29 17 3 2 22 2 71 7 3305

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 6 94 1415
2020 Non-supervisor 7 93 3139

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 1416
2020 Non-supervisor 9 91 3142
2019 Supervisor 11 89 1428
2019 Non-supervisor 13 87 3510
2017 Supervisor 11 89 1349
2017 Non-supervisor 15 85 3215
2014 Supervisor 11 89 1333
2014 Non-supervisor 15 85 3294

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 50 50 118
2020 Non-supervisor 47 53 298

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 80 20 119
2020 Non-supervisor 80 20 298
2019 Supervisor 87 13 152
2019 Non-supervisor 86 14 449
2017 Supervisor 71 29 146
2017 Non-supervisor 76 24 493
2014 Supervisor 75 25 144
2014 Non-supervisor 83 17 480

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 61 28 5 3 2 1 0 90 5 96
2020 Non-supervisor 46 34 10 7 2 0 0 81 9 239
2019 Supervisor 61 26 1 7 4 1 1 88 10 131
2019 Non-supervisor 50 35 7 6 2 0 0 85 8 388
2017 Supervisor 63 27 2 5 2 2 0 91 6 103
2017 Non-supervisor 51 37 5 4 1 1 1 89 6 377
2014 Supervisor 63 23 6 9 0 0 0 85 9 108
2014 Non-supervisor 58 28 5 4 4 0 0 87 8 397

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 53 33 6 4 1 1 2 89 5 1419
2020 Non-supervisor 47 34 8 4 1 3 3 86 6 3156
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 36 16 10 3 1 0 70 14 1410
2020 Non-supervisor 38 35 14 7 3 3 0 75 11 3152

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 46 14 10 2 0 0 73 13 1415
2020 Non-supervisor 36 43 10 8 2 1 0 79 11 3159

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 43 14 11 3 0 0 71 14 1408
2020 Non-supervisor 36 39 13 9 3 1 0 75 12 3144

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 43 19 8 2 0 0 71 11 1403
2020 Non-supervisor 30 37 19 9 3 1 1 69 12 3130

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 40 11 5 1 1 1 83 6 1411
2020 Non-supervisor 44 37 11 4 2 2 1 83 6 3148

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 69 21 4 1 1 4 1 94 2 1414
2020 Non-supervisor 69 18 4 1 0 6 2 94 1 3155

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 56 35 6 2 0 0 0 92 2 1401
2020 Non-supervisor 52 36 7 3 1 2 0 90 4 3148

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 30 6 5 2 0 0 87 7 1406
2020 Non-supervisor 53 32 7 5 2 1 0 86 7 3141

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 32 7 4 1 0 0 87 5 1414
2020 Non-supervisor 55 30 8 4 2 1 0 86 6 3151

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 95 5 1418

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 19 34 21 18 6 1 1 53 25 1351

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 48 40 8 3 1 0 0 88 4 1410
2020 Non-supervisor 43 41 9 4 1 1 0 86 5 3149
2019 Supervisor 35 48 12 3 2 0 0 83 5 1426
2019 Non-supervisor 35 41 12 6 2 3 0 79 8 3494
2018 Supervisor 33 48 12 5 2 1 0 81 6 1292
2018 Non-supervisor 30 43 15 6 2 3 0 76 9 3094
2017 Supervisor 22 46 17 8 4 2 0 70 12 1354
2017 Non-supervisor 21 43 17 9 4 6 0 68 14 3216

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 31 10 10 4 0 0 75 14 1412
2020 Non-supervisor 40 32 12 9 5 1 0 74 15 3148

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 54 28 10 4 2 1 0 84 6 1411
2020 Non-supervisor 54 28 10 3 2 3 1 85 5 3142

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 37 17 8 3 1 0 71 12 1419
2020 Non-supervisor 38 36 13 8 3 2 0 75 11 3157
2019 Supervisor 23 45 17 10 5 1 0 68 15 1432
2019 Non-supervisor 31 37 16 9 5 2 0 69 15 3509
2018 Supervisor 22 40 19 13 5 1 0 62 19 1294
2018 Non-supervisor 26 37 18 11 5 2 0 65 17 3091
2017 Supervisor 15 42 19 16 7 1 0 58 23 1355
2017 Non-supervisor 20 41 16 13 7 3 0 63 21 3212

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 21 51 12 11 2 1 1 74 14 1419
2019 Supervisor 18 43 18 13 4 2 2 64 18 1428

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 29 15 8 6 0 1 72 14 1416
2020 Non-supervisor 38 26 17 9 8 0 2 66 17 3157

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 32 18 10 7 0 0 64 18 1411
2020 Non-supervisor 31 32 19 11 6 0 1 63 17 3150
2019 Supervisor 18 30 22 14 15 0 1 49 29 1432
2019 Non-supervisor 20 30 22 13 14 0 1 50 27 3514
2018 Supervisor 14 24 25 17 19 0 1 38 37 1290
2018 Non-supervisor 16 25 23 14 20 0 1 42 34 3097
2017 Supervisor 14 24 20 17 23 0 2 39 41 1353
2017 Non-supervisor 15 24 21 16 22 0 2 40 39 3213

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 6 19 28 27 20 0 0 26 47 1414
2020 Non-supervisor 21 31 26 13 8 0 0 52 21 3150
2019 Supervisor 6 24 31 23 16 0 0 30 39 1430
2019 Non-supervisor 22 32 26 12 7 0 1 55 19 3511
2018 Supervisor 4 20 31 26 19 0 0 24 45 1287
2018 Non-supervisor 16 29 30 16 8 0 0 46 24 3087
2017 Supervisor 5 19 31 24 20 0 0 24 44 1351
2017 Non-supervisor 17 31 28 14 8 0 1 49 22 3212

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 10 29 27 21 12 0 0 39 33 1415
2020 Non-supervisor 32 32 20 10 5 0 1 65 15 3149
2019 Supervisor 12 31 29 18 10 0 0 43 27 1426
2019 Non-supervisor 33 33 19 9 5 0 1 67 14 3495
2018 Supervisor 8 29 31 19 13 0 1 37 32 1284
2018 Non-supervisor 23 34 23 12 6 0 1 58 18 3083
2017 Supervisor 9 31 28 19 13 0 1 40 32 1354
2017 Non-supervisor 27 33 20 10 7 0 2 62 17 3208

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 7 23 26 23 21 0 0 30 44 1412
2020 Non-supervisor 27 28 21 14 9 1 1 56 23 3141
2019 Supervisor 9 22 27 23 19 0 0 30 42 1425
2019 Non-supervisor 28 25 22 13 10 1 1 54 24 3491
2018 Supervisor 6 17 30 24 22 0 1 23 46 1283
2018 Non-supervisor 19 26 25 17 12 1 1 46 29 3080
2017 Supervisor 6 18 27 26 22 0 1 24 49 1353
2017 Non-supervisor 20 25 23 15 13 1 2 47 29 3217

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 21 29 22 16 10 0 2 51 27 1411
2020 Non-supervisor 48 27 13 6 3 0 3 78 9 3141
2019 Supervisor 25 33 20 10 8 0 3 60 19 1429
2019 Non-supervisor 52 26 10 4 3 1 5 82 7 3494
2018 Supervisor 24 30 22 13 9 0 2 56 22 1286
2018 Non-supervisor 44 27 13 6 3 1 5 76 10 3085
2017 Supervisor 20 35 21 11 8 0 5 58 21 1352
2017 Non-supervisor 43 28 12 5 3 1 8 78 8 3213

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 16 27 26 18 13 0 0 43 31 1415
2020 Non-supervisor 27 30 22 13 7 0 0 58 20 3153
2019 Supervisor 18 32 26 14 9 0 0 51 23 1429
2019 Non-supervisor 34 30 20 9 6 0 1 65 15 3502
2018 Supervisor 14 31 28 15 12 0 0 45 27 1292
2018 Non-supervisor 29 30 22 11 7 0 1 59 18 3093
2017 Supervisor 17 34 26 13 10 0 1 50 23 1351
2017 Non-supervisor 29 32 21 11 6 0 1 61 17 3203

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 26 22 12 12 0 5 52 25 1412
2020 Non-supervisor 33 22 17 10 8 0 9 62 20 3152

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 38 25 9 3 0 0 63 12 1410
2020 Non-supervisor 34 35 19 7 3 1 1 70 11 3154
2019 Supervisor 20 43 23 9 5 0 0 63 14 1430
2019 Non-supervisor 31 35 19 9 5 1 1 67 13 3504
2018 Supervisor 15 37 30 11 6 0 0 53 17 1283
2018 Non-supervisor 24 35 24 10 5 1 1 61 15 3077
2017 Supervisor 18 35 28 12 6 0 1 54 18 1351
2017 Non-supervisor 27 32 23 10 5 1 2 61 16 3198

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 17 36 28 14 6 0 0 53 20 1409
2020 Non-supervisor 29 36 21 8 4 1 1 66 12 3140
2019 Supervisor 16 36 29 12 6 0 0 53 18 1427
2019 Non-supervisor 28 35 20 10 5 1 1 64 15 3502
2018 Supervisor 10 35 28 17 9 0 0 46 26 1286
2018 Non-supervisor 21 35 24 12 6 1 1 57 18 3073
2017 Supervisor 13 34 27 18 9 0 0 47 27 1352
2017 Non-supervisor 24 34 23 11 6 1 2 59 17 3200

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 37 21 10 5 0 0 64 15 1410
2020 Non-supervisor 34 35 17 9 4 0 1 70 13 3146
2019 Supervisor 26 35 22 10 7 0 0 61 17 1423
2019 Non-supervisor 30 32 21 10 5 0 1 64 15 3496
2018 Supervisor 18 35 26 13 7 0 1 53 20 1284
2018 Non-supervisor 25 32 23 12 6 0 1 58 19 3077
2017 Supervisor 21 35 24 13 7 0 1 56 20 1352
2017 Non-supervisor 27 32 21 11 6 1 2 61 18 3206

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 33 12 7 4 0 0 77 11 1405
2020 Non-supervisor 51 25 12 6 4 1 1 77 10 3142
2019 Supervisor 42 32 16 6 4 0 0 74 10 1424
2019 Non-supervisor 47 26 13 7 5 1 1 74 12 3492

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 29 34 24 9 4 0 0 63 13 1411
2020 Non-supervisor 30 31 21 12 5 0 0 61 17 3152

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 20 32 26 14 8 0 0 52 22 1411
2020 Non-supervisor 29 36 21 10 4 0 1 65 14 3153
2019 Supervisor 25 33 24 12 6 0 0 58 18 1418
2019 Non-supervisor 36 34 17 7 4 0 1 71 11 3484
2018 Supervisor 18 31 27 14 8 0 0 50 22 1278
2018 Non-supervisor 28 34 23 9 5 0 1 63 14 3063
2017 Supervisor 19 33 25 13 7 0 1 54 21 1351
2017 Non-supervisor 29 35 20 8 5 1 2 66 13 3202

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 31 15 4 2 0 0 79 6 1404
2020 Non-supervisor 46 31 15 5 2 0 1 78 7 3139
2019 Supervisor 53 26 12 4 4 0 1 80 8 1422
2019 Non-supervisor 54 25 11 5 3 0 1 80 8 3489
2018 Supervisor 51 29 12 5 3 0 1 80 8 1278
2018 Non-supervisor 50 27 13 5 3 0 2 79 8 3071
2017 Supervisor 57 26 10 3 2 0 1 84 5 1352
2017 Non-supervisor 55 25 12 4 2 0 2 82 6 3213

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 38 23 10 6 0 0 62 15 1403
2020 Non-supervisor 27 38 21 8 5 0 0 66 13 3147

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 76 14 4 1 1 0 4 94 2 1406
2020 Non-supervisor 69 16 7 2 1 1 5 90 3 3140
2019 Supervisor 78 10 3 1 1 1 6 94 2 1427
2019 Non-supervisor 74 12 4 2 1 1 7 93 3 3492
2018 Supervisor 75 14 5 1 1 0 5 93 2 1281
2018 Non-supervisor 69 16 5 2 2 1 5 90 4 3074

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 83 8 3 2 2 0 2 93 3 1404
2020 Non-supervisor 82 9 3 1 2 1 3 94 3 3136
2019 Supervisor 77 11 4 2 3 1 2 90 5 1424
2019 Non-supervisor 77 10 4 2 3 1 3 90 6 3503
2018 Supervisor 76 11 4 2 3 0 3 91 5 1285
2018 Non-supervisor 72 12 5 2 3 1 4 89 6 3070
2017 Supervisor 77 11 4 3 2 0 2 91 5 1353
2017 Non-supervisor 74 12 5 3 3 1 4 89 6 3214

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 63 25 7 3 1 0 1 89 4 1397
2020 Non-supervisor 71 18 6 2 2 0 2 91 3 3135
2019 Supervisor 54 31 9 3 2 0 1 85 5 1421
2019 Non-supervisor 61 24 8 3 2 0 2 86 5 3491
2018 Supervisor 53 31 11 3 2 0 1 84 5 1293
2018 Non-supervisor 56 26 10 4 2 0 1 84 6 3091
2017 Supervisor 52 33 9 2 2 0 1 86 4 1353
2017 Non-supervisor 57 26 9 3 2 0 2 85 5 3205

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 65 19 8 4 3 0 1 85 8 1408
2020 Non-supervisor 68 17 6 3 3 0 2 87 7 3138
2019 Supervisor 58 23 10 4 4 0 1 82 8 1421
2019 Non-supervisor 64 18 8 4 4 0 2 84 8 3488
2018 Supervisor 52 23 13 6 4 0 1 76 10 1292
2018 Non-supervisor 55 22 11 5 5 0 1 78 11 3082
2017 Supervisor 57 22 10 5 4 0 1 81 9 1353
2017 Non-supervisor 59 20 9 6 4 0 3 81 10 3211

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 28 12 4 2 0 1 81 7 1413
2020 Non-supervisor 68 5 1 0 0 0 25 98 1 3145
2019 Supervisor 45 34 14 4 2 0 1 79 6 1421
2019 Non-supervisor 66 5 2 1 0 0 26 97 1 3480
2018 Supervisor 43 32 15 6 3 0 1 75 9 1292
2018 Non-supervisor 58 6 2 1 0 0 32 96 1 3074
2017 Supervisor 47 32 12 6 2 0 1 79 8 1351
2017 Non-supervisor 59 6 2 1 0 0 32 96 1 3205

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 70 20 6 2 1 0 1 91 3 1416
2020 Non-supervisor 74 16 5 1 0 0 3 93 2 3154
2019 Supervisor 68 22 6 1 1 0 2 92 2 1426
2019 Non-supervisor 73 14 5 1 1 0 6 93 2 3487
2018 Supervisor 64 24 6 2 1 0 2 90 3 1284
2018 Non-supervisor 67 18 7 1 1 0 6 90 2 3074
2017 Supervisor 66 22 6 2 1 0 3 91 3 1349
2017 Non-supervisor 68 17 5 2 1 0 8 92 3 3190

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 79 14 3 2 1 0 1 94 3 1412
2020 Non-supervisor 66 17 7 4 3 1 2 86 7 3151
2019 Supervisor 81 12 3 1 1 0 2 95 2 1428
2019 Non-supervisor 66 16 6 3 4 1 3 86 8 3498
2018 Supervisor 79 14 3 2 1 0 2 95 3 1292
2018 Non-supervisor 65 16 7 4 4 1 3 84 9 3084
2017 Supervisor 78 13 4 1 1 0 2 93 2 1354
2017 Non-supervisor 61 17 7 5 5 1 4 83 10 3213

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 32 14 4 2 0 1 80 6 1413
2020 Non-supervisor 42 31 17 6 3 0 1 74 9 3158
2019 Supervisor 54 30 12 2 1 0 1 84 4 1424
2019 Non-supervisor 50 28 13 4 2 0 2 80 6 3496
2018 Supervisor 48 30 15 4 2 0 1 79 5 1293
2018 Non-supervisor 44 31 17 4 2 0 2 76 7 3085
2017 Supervisor 53 30 10 4 2 0 2 84 5 1353
2017 Non-supervisor 46 31 13 4 2 0 2 80 7 3206

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 47 23 6 3 0 0 69 8 1418
2020 Non-supervisor 24 41 24 7 3 0 0 65 10 3157

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 7 27 42 18 5 0 0 34 24 1417
2020 Non-supervisor 14 37 35 10 3 0 0 52 13 3155
2019 Supervisor 8 31 40 17 4 0 0 39 21 1432
2019 Non-supervisor 19 38 30 10 2 0 0 57 12 3513
2018 Supervisor 5 27 41 21 6 0 0 32 28 1291
2018 Non-supervisor 13 36 37 12 3 0 0 48 15 3091
2017 Supervisor 4 24 45 19 8 0 0 28 27 1354
2017 Non-supervisor 11 35 38 11 4 0 0 46 16 3215

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 12 26 41 17 4 0 0 21 38 1406
2020 Non-supervisor 7 18 39 26 10 0 0 36 25 3153
2019 Supervisor 9 23 42 20 5 0 0 25 32 1422
2019 Non-supervisor 6 14 38 28 13 0 0 41 21 3498
2018 Supervisor 11 25 41 18 5 0 0 23 36 1282
2018 Non-supervisor 6 18 39 26 11 0 0 37 24 3074
2017 Supervisor 9 26 43 18 4 0 0 22 35 1351
2017 Non-supervisor 5 17 40 26 11 0 0 38 22 3211
Top of page

Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 47 17 0 57 43 1419
2020 Non-supervisor 29 51 19 2 64 36 3164

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 30 70 503
2020 Non-supervisor 36 64 918

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 46 20 14 7 6 1 6 71 14 1419
2020 Non-supervisor 44 19 11 7 5 2 13 74 13 3156
2019 Supervisor 43 20 14 9 9 1 5 66 19 1414
2019 Non-supervisor 41 19 14 8 8 1 9 66 18 3492
2018 Supervisor 42 19 14 9 8 1 7 66 19 1288
2018 Non-supervisor 38 19 13 9 10 1 10 64 21 3089

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 10 17 16 25 28 0 4 28 55 501
2020 Non-supervisor 9 19 16 20 27 2 6 31 52 917

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 4 12 15 27 39 0 2 17 68 503
2020 Non-supervisor 6 15 15 24 38 1 2 21 64 918
Report a problem on this page
Date modified: