2020 Public Service Employee Survey Results by Theme for Environment and Climate Change Canada by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

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Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 38 11 5 3 0 0 81 8 751
2020 Non-visible minority 40 40 11 6 3 0 0 80 9 3782
2019 Visible minority 41 39 10 5 4 0 0 81 9 872
2019 Non-visible minority 39 43 9 6 3 0 0 82 9 4016
2018 Visible minority 35 44 11 6 5 0 1 79 10 705
2018 Non-visible minority 34 45 10 7 3 0 0 80 10 3615
2017 Visible minority 36 44 8 7 4 0 0 81 12 734
2017 Non-visible minority 35 46 10 6 3 0 0 81 9 3801
2014 Visible minority 35 46 9 7 3 0 0 81 10 649
2014 Non-visible minority 30 47 11 9 4 0 0 76 13 3949

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 39 11 5 4 0 0 80 9 751
2020 Non-visible minority 40 39 10 7 4 0 0 79 11 3773
2019 Visible minority 41 36 12 7 4 0 0 77 11 869
2019 Non-visible minority 38 39 12 7 4 0 0 76 12 4013
2018 Visible minority 36 36 13 8 6 0 0 73 14 707
2018 Non-visible minority 31 42 12 9 5 0 0 73 14 3624
2017 Visible minority 33 38 13 9 7 1 0 71 16 733
2017 Non-visible minority 30 41 14 10 6 0 0 71 15 3790

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 54 35 8 2 1 0 0 89 3 743
2020 Non-visible minority 52 34 9 3 1 0 0 86 4 3762
2019 Visible minority 53 34 8 3 2 0 0 87 4 863
2019 Non-visible minority 53 34 9 3 2 0 0 87 5 3991
2018 Visible minority 52 34 9 3 2 0 0 87 4 701
2018 Non-visible minority 48 38 9 3 2 0 0 86 5 3609
2017 Visible minority 55 32 8 4 2 0 0 87 5 733
2017 Non-visible minority 50 38 8 3 1 0 0 88 4 3788
2014 Visible minority 61 29 6 2 1 0 0 91 3 649
2014 Non-visible minority 55 33 8 3 1 0 0 88 4 3948

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 48 38 8 3 2 0 0 87 5 751
2020 Non-visible minority 46 38 9 4 2 0 0 85 6 3789
2019 Visible minority 48 38 10 3 2 0 0 85 5 876
2019 Non-visible minority 46 39 9 4 2 0 0 85 6 4017
2018 Visible minority 42 39 11 3 3 0 0 82 6 706
2018 Non-visible minority 40 42 11 5 2 0 0 82 7 3627
2017 Visible minority 45 36 10 6 3 0 0 81 9 733
2017 Non-visible minority 40 43 9 5 2 0 0 83 8 3788
2014 Visible minority 45 40 10 4 2 0 0 85 5 648
2014 Non-visible minority 38 43 11 6 2 0 0 81 8 3948

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 48 34 13 3 2 1 0 82 5 747
2020 Non-visible minority 47 34 12 5 2 0 0 81 7 3768
2019 Visible minority 48 31 14 4 3 0 0 79 7 871
2019 Non-visible minority 43 35 13 5 3 0 0 79 8 4013
2018 Visible minority 41 33 17 5 3 1 0 75 8 705
2018 Non-visible minority 37 36 16 7 3 0 0 74 11 3622
2017 Visible minority 39 35 16 5 4 2 0 75 9 731
2017 Non-visible minority 33 37 16 8 4 1 0 71 13 3798
2014 Visible minority 35 36 18 8 3 1 0 71 11 649
2014 Non-visible minority 26 38 18 12 5 1 0 65 17 3949

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 45 36 13 4 2 0 0 82 5 745
2020 Non-visible minority 44 36 11 6 3 0 0 81 8 3759
2019 Visible minority 45 34 14 4 3 0 0 79 7 868
2019 Non-visible minority 41 37 11 7 3 0 0 78 10 3992
2018 Visible minority 38 38 15 4 3 1 0 77 8 700
2018 Non-visible minority 34 39 15 8 3 0 0 74 11 3612
2017 Visible minority 37 36 16 6 4 1 0 73 10 730
2017 Non-visible minority 31 41 14 9 4 0 0 72 14 3792
2014 Visible minority 33 37 17 9 3 0 0 71 12 649
2014 Non-visible minority 24 39 18 13 5 0 0 64 19 3946

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 39 29 20 5 4 3 0 70 9 752
2020 Non-visible minority 43 27 16 7 3 3 1 72 11 3776
2019 Visible minority 38 25 20 8 6 3 0 65 15 876
2019 Non-visible minority 40 27 17 8 5 3 1 70 13 4023
2018 Visible minority 31 30 18 9 6 4 1 64 16 706
2018 Non-visible minority 34 29 19 10 5 3 1 66 15 3624
2017 Visible minority 32 27 20 10 7 5 1 61 18 732
2017 Non-visible minority 34 28 18 9 6 5 1 66 16 3793
2014 Visible minority 28 28 18 13 7 5 1 59 21 649
2014 Non-visible minority 29 28 19 11 7 5 1 61 19 3947
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 52 27 12 3 3 1 2 82 6 750
2020 Non-visible minority 54 28 10 4 1 1 2 84 5 3782
2019 Visible minority 50 27 13 4 3 1 3 80 7 877
2019 Non-visible minority 52 28 12 4 1 1 2 82 6 4010

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 55 28 9 4 2 0 0 84 7 751
2020 Non-visible minority 52 32 8 5 2 0 0 85 7 3785
2019 Visible minority 52 29 9 6 4 0 1 82 9 868
2019 Non-visible minority 48 33 9 7 3 0 1 81 9 4004
2018 Visible minority 46 32 8 6 6 1 1 79 12 701
2018 Non-visible minority 42 35 11 8 4 1 0 77 12 3606
2017 Visible minority 48 30 9 7 6 1 0 78 13 732
2017 Non-visible minority 43 36 9 8 4 1 0 80 12 3798
2014 Visible minority 41 36 10 8 4 1 0 78 12 648
2014 Non-visible minority 41 35 11 8 4 1 0 76 13 3951

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 61 25 8 3 2 0 0 87 5 752
2020 Non-visible minority 60 26 7 5 2 0 0 87 7 3788
2019 Visible minority 58 26 8 5 3 0 0 84 8 875
2019 Non-visible minority 54 29 8 6 3 0 0 84 9 4022
2018 Visible minority 52 27 10 5 6 0 0 79 12 702
2018 Non-visible minority 48 30 10 7 4 0 0 78 11 3618
2017 Visible minority 53 25 10 7 6 0 0 78 12 731
2017 Non-visible minority 53 28 8 6 4 0 0 81 10 3794
2014 Visible minority 48 30 9 7 5 0 0 79 12 649
2014 Non-visible minority 48 30 11 7 4 0 0 78 11 3948

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 31 12 4 2 8 0 79 7 752
2020 Non-visible minority 40 30 11 6 3 9 0 78 10 3787
2019 Visible minority 41 29 12 4 3 10 0 78 9 875
2019 Non-visible minority 33 34 15 6 4 8 0 73 12 4013
2018 Visible minority 32 32 15 5 6 9 0 71 12 708
2018 Non-visible minority 27 34 17 9 4 9 0 67 14 3636
2017 Visible minority 32 29 16 6 6 11 0 69 14 734
2017 Non-visible minority 27 35 15 9 5 9 0 68 15 3800
2014 Visible minority 33 29 15 7 4 10 1 70 13 649
2014 Non-visible minority 24 34 16 9 6 11 0 66 16 3947

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 33 17 5 3 3 0 74 8 750
2020 Non-visible minority 34 35 14 10 5 2 0 70 15 3783
2019 Visible minority 38 31 15 8 4 4 1 71 13 873
2019 Non-visible minority 27 35 17 11 7 3 0 64 18 4003
2018 Visible minority 27 35 17 10 7 4 1 65 17 705
2018 Non-visible minority 22 34 19 15 8 3 0 57 23 3630
2017 Visible minority 28 32 17 9 8 5 1 64 18 732
2017 Non-visible minority 20 34 19 14 9 3 0 56 24 3799
2014 Visible minority 29 29 20 12 6 4 0 61 18 649
2014 Non-visible minority 17 34 20 16 10 3 0 53 26 3946

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 31 20 10 4 6 0 63 15 745
2020 Non-visible minority 21 33 18 15 7 4 0 57 24 3776
2019 Visible minority 27 29 18 12 6 8 1 61 19 872
2019 Non-visible minority 18 32 19 15 9 6 0 54 26 4004
2018 Visible minority 19 29 22 13 9 8 0 53 23 705
2018 Non-visible minority 14 29 21 20 11 6 0 45 32 3626
2017 Visible minority 19 29 20 11 10 9 1 54 23 732
2017 Non-visible minority 13 29 21 18 12 6 0 45 32 3795
2014 Visible minority 19 29 22 13 9 8 0 52 24 647
2014 Non-visible minority 10 27 24 20 13 6 0 40 35 3947

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 27 38 16 12 5 2 0 66 17 752
2020 Non-visible minority 21 37 17 15 7 2 0 60 23 3787
2019 Visible minority 26 31 17 13 8 5 0 60 22 873
2019 Non-visible minority 17 33 19 18 11 3 0 51 29 4011
2018 Visible minority 17 34 18 16 9 5 0 54 27 706
2018 Non-visible minority 13 31 19 22 12 3 0 45 35 3633
2017 Visible minority 19 30 19 14 10 6 1 53 26 732
2017 Non-visible minority 14 32 19 19 12 4 0 48 32 3793
2014 Visible minority 19 33 19 16 8 5 0 55 25 648
2014 Non-visible minority 11 33 20 20 13 3 0 45 34 3943
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 37 13 7 5 0 0 75 12 751
2020 Non-visible minority 38 38 12 8 3 0 0 76 12 3786
2019 Visible minority 37 37 12 9 5 0 0 74 14 871
2019 Non-visible minority 34 38 13 10 5 0 0 72 14 4018
2018 Visible minority 30 36 16 10 7 0 0 66 18 706
2018 Non-visible minority 27 38 16 11 6 0 0 66 17 3625
2017 Visible minority 30 37 12 11 8 1 0 68 20 733
2017 Non-visible minority 27 39 15 12 7 0 0 66 19 3797
2014 Visible minority 25 37 15 14 8 0 0 62 22 649
2014 Non-visible minority 23 39 16 14 8 0 0 62 22 3949

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 42 8 5 3 0 0 85 7 747
2020 Non-visible minority 37 43 10 8 2 0 0 80 10 3775
2019 Visible minority 40 39 11 7 3 0 0 78 10 868
2019 Non-visible minority 32 45 11 9 3 0 0 77 12 3997
2018 Visible minority 32 42 14 8 4 0 0 74 12 704
2018 Non-visible minority 28 45 13 11 4 0 0 73 15 3630
2017 Visible minority 37 39 11 8 4 0 0 76 13 733
2017 Non-visible minority 30 44 12 10 4 0 0 74 14 3798

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 53 31 8 5 3 0 0 84 7 748
2020 Non-visible minority 48 33 10 6 3 0 0 81 9 3777
2019 Visible minority 51 30 9 5 4 0 1 82 9 874
2019 Non-visible minority 43 34 11 8 3 0 1 78 11 4021
2018 Visible minority 45 32 11 5 6 1 1 77 11 703
2018 Non-visible minority 38 38 11 8 4 1 0 76 12 3620
2017 Visible minority 45 33 9 7 5 1 0 79 12 732
2017 Non-visible minority 39 38 10 8 4 1 1 77 12 3802
2014 Visible minority 43 34 9 8 5 0 0 78 13 648
2014 Non-visible minority 36 38 11 8 5 1 0 75 13 3950

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 39 41 11 7 2 0 1 80 8 746
2020 Non-visible minority 37 42 10 7 2 0 1 80 9 3771
2019 Visible minority 35 42 12 8 2 0 1 78 11 873
2019 Non-visible minority 33 42 12 10 3 0 0 76 13 4007
2018 Visible minority 30 44 10 11 4 0 1 75 15 708
2018 Non-visible minority 27 48 10 11 3 0 1 76 14 3635
2017 Visible minority 31 43 10 10 5 0 0 75 15 733
2017 Non-visible minority 29 42 12 12 4 0 0 72 16 3802
2014 Visible minority 29 41 12 12 4 0 1 71 17 648
2014 Non-visible minority 28 42 12 13 5 0 0 71 17 3950

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 55 24 11 4 3 1 1 82 7 748
2020 Non-visible minority 56 25 10 4 3 1 1 83 7 3779

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 33 20 10 7 2 0 62 17 750
2020 Non-visible minority 26 37 18 11 5 2 0 65 17 3775
2019 Visible minority 27 32 19 12 6 4 0 62 19 874
2019 Non-visible minority 23 36 18 13 7 3 0 60 21 4014
2018 Visible minority 24 34 17 11 10 4 0 60 22 704
2018 Non-visible minority 20 36 19 16 8 2 0 57 24 3629
2017 Visible minority 25 34 15 10 10 5 1 62 22 731
2017 Non-visible minority 21 37 15 15 8 2 0 61 23 3796
2014 Visible minority 23 33 17 14 10 3 1 58 24 648
2014 Non-visible minority 20 36 17 16 9 2 0 57 25 3947

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 22 31 19 12 11 3 1 56 25 751
2020 Non-visible minority 23 30 17 15 11 2 3 56 27 3789
2019 Visible minority 25 27 15 13 13 4 4 56 28 876
2019 Non-visible minority 22 31 15 14 13 3 2 56 28 4023
2018 Visible minority 21 28 16 14 15 3 3 52 31 707
2018 Non-visible minority 20 31 16 16 14 2 2 53 31 3635
2017 Visible minority 18 26 13 16 19 4 5 48 38 733
2017 Non-visible minority 18 29 15 16 16 3 2 50 34 3792
2014 Visible minority 14 26 16 17 20 4 2 42 40 649
2014 Non-visible minority 16 29 15 18 19 2 2 46 38 3948

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 52 24 13 6 2 1 2 78 8 753
2020 Non-visible minority 47 25 15 6 3 1 3 74 10 3790
2019 Visible minority 54 28 8 3 3 1 3 86 6 875
2019 Non-visible minority 49 26 14 5 3 1 4 78 8 4019

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 45 31 14 4 4 1 2 78 8 751
2020 Non-visible minority 50 26 13 5 2 1 3 79 8 3786
2019 Visible minority 45 25 13 7 4 2 4 75 11 872
2019 Non-visible minority 46 26 15 5 2 2 3 76 8 4012

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 66 12 5 4 4 6 3 86 8 748
2020 Non-visible minority 82 6 3 1 1 2 4 94 2 3778
2019 Visible minority 63 13 7 3 4 7 4 84 8 866
2019 Non-visible minority 81 6 3 1 1 3 4 94 3 4006

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 70 12 5 2 0 2 9 92 3 750
2020 Non-visible minority 79 9 3 1 1 2 6 95 2 3782
2019 Visible minority 73 9 4 1 1 2 10 92 3 870
2019 Non-visible minority 81 6 2 1 1 1 8 96 2 4014

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 40 11 5 4 0 0 80 9 751
2020 Non-visible minority 37 42 11 7 3 0 0 79 10 3762
2019 Visible minority 38 36 13 8 4 0 0 74 12 867
2019 Non-visible minority 34 41 12 9 4 0 0 75 13 4001
2018 Visible minority 33 39 12 10 6 0 0 72 15 706
2018 Non-visible minority 29 43 13 10 5 0 0 72 15 3615
2017 Visible minority 31 42 12 9 5 0 0 74 14 731
2017 Non-visible minority 30 44 11 10 4 0 0 75 14 3787
2014 Visible minority 24 45 14 10 6 0 0 69 16 648
2014 Non-visible minority 23 44 14 13 6 0 0 67 19 3951

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 40 11 6 3 0 0 80 9 751
2020 Non-visible minority 41 37 13 6 3 0 0 78 9 3781
2019 Visible minority 42 32 14 7 4 1 0 75 11 871
2019 Non-visible minority 39 36 13 8 4 0 0 75 12 4023
2018 Visible minority 35 38 14 8 5 0 0 73 13 704
2018 Non-visible minority 35 37 14 10 4 0 0 72 14 3607
2017 Visible minority 36 37 12 8 7 0 0 73 14 732
2017 Non-visible minority 35 37 13 10 5 0 0 72 15 3789
2014 Visible minority 35 35 13 9 7 0 0 71 16 647
2014 Non-visible minority 31 37 15 11 6 0 0 68 17 3950

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 42 12 6 2 1 1 80 8 747
2020 Non-visible minority 35 42 12 7 2 0 1 78 10 3769
2019 Visible minority 37 39 13 6 3 1 1 77 10 867
2019 Non-visible minority 32 42 13 9 3 0 0 75 12 3979
2018 Visible minority 30 39 16 10 5 0 1 70 14 706
2018 Non-visible minority 29 37 17 11 5 0 1 67 16 3611
2017 Visible minority 33 39 13 9 5 0 1 72 14 732
2017 Non-visible minority 29 39 16 10 5 0 1 68 15 3787
2014 Visible minority 33 38 16 8 5 0 0 71 13 647
2014 Non-visible minority 27 40 16 11 5 0 1 68 16 3948

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 23 42 18 10 3 5 0 68 13 753
2020 Non-visible minority 23 46 17 8 2 3 0 72 11 3781
2019 Visible minority 24 37 21 8 3 6 0 66 12 874
2019 Non-visible minority 21 45 18 9 3 3 0 68 13 4015
2018 Visible minority 20 38 21 7 7 6 1 62 15 706
2018 Non-visible minority 20 41 22 10 4 3 0 62 15 3628
2017 Visible minority 19 35 22 10 6 7 1 59 18 730
2017 Non-visible minority 19 42 20 11 4 3 0 63 16 3797

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 46 34 11 6 3 1 0 80 9 748
2020 Non-visible minority 47 31 10 8 3 0 0 79 10 3775
2019 Visible minority 51 29 9 5 4 1 1 82 9 876
2019 Non-visible minority 48 32 9 7 3 0 1 81 10 4009
2018 Visible minority 43 33 13 5 5 0 0 77 11 703
2018 Non-visible minority 44 35 10 7 3 0 0 80 10 3630
2017 Visible minority 46 33 10 5 5 1 0 80 10 734
2017 Non-visible minority 43 34 10 7 4 0 1 78 11 3794
2014 Visible minority 40 34 13 8 4 0 1 74 13 649
2014 Non-visible minority 39 34 12 9 5 1 1 74 14 3947

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 40 17 6 3 0 0 74 9 746
2020 Non-visible minority 33 34 17 9 6 0 0 67 15 3764
2019 Visible minority 41 38 14 5 2 0 1 79 7 873
2019 Non-visible minority 35 35 16 8 5 0 0 70 13 4005
2018 Visible minority 35 37 17 7 3 0 0 72 11 708
2018 Non-visible minority 32 33 19 9 6 0 1 65 16 3633
2017 Visible minority 38 40 13 5 3 0 1 79 8 733
2017 Non-visible minority 32 36 18 7 5 0 1 69 13 3804
2014 Visible minority 34 42 16 5 3 0 1 76 8 649
2014 Non-visible minority 30 35 19 9 6 0 1 66 15 3948

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 41 59 750
2020 Non-visible minority 45 55 3791

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 61 19 8 1 1 3 8 89 2 753
2020 Non-visible minority 63 19 5 1 1 4 7 92 2 3780

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Visible minority 26 36 38 752
2020 Non-visible minority 23 42 35 3792
2019 Visible minority 29 33 38 876
2019 Non-visible minority 27 40 33 4025
2018 Visible minority 30 36 33 710
2018 Non-visible minority 27 41 32 3641
2017 Visible minority 30 35 36 733
2017 Non-visible minority 26 42 32 3799
2014 Visible minority 26 38 36 649
2014 Non-visible minority 26 42 32 3947

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Visible minority 7 35 28 3 20 7 196
2020 Non-visible minority 21 34 23 5 12 5 873
2019 Visible minority 6 22 29 4 33 6 260
2019 Non-visible minority 17 29 23 5 21 4 1099
2018 Visible minority 6 26 27 5 29 7 222
2018 Non-visible minority 17 33 25 4 14 6 1010
2017 Visible minority 6 22 33 4 29 6 213
2017 Non-visible minority 18 27 27 7 16 4 981
2014 Visible minority 7 23 39 8 9999 24 178
2014 Non-visible minority 15 30 30 11 9999 15 1044
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 53 35 7 3 2 0 0 88 4 750
2020 Non-visible minority 48 38 8 4 2 0 0 87 5 3772
2019 Visible minority 50 36 7 4 2 0 0 87 6 867
2019 Non-visible minority 44 40 9 5 2 0 0 84 7 4009
2018 Visible minority 52 37 6 3 2 0 0 89 4 707
2018 Non-visible minority 41 43 9 5 2 0 0 85 6 3629
2017 Visible minority 48 37 7 4 3 0 0 86 7 732
2017 Non-visible minority 39 42 9 6 3 0 0 82 9 3794
2014 Visible minority 44 42 7 4 3 1 0 87 7 648
2014 Non-visible minority 36 42 12 7 3 0 0 79 10 3948

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 44 13 6 2 1 0 79 8 752
2020 Non-visible minority 25 46 16 8 3 1 0 72 11 3781
2019 Visible minority 32 41 15 8 2 2 0 75 10 876
2019 Non-visible minority 23 44 18 10 4 1 0 68 14 4016
2018 Visible minority 27 41 18 9 4 2 0 69 13 710
2018 Non-visible minority 18 44 20 11 4 1 0 64 16 3635
2017 Visible minority 26 42 17 7 5 2 0 70 12 731
2017 Non-visible minority 20 43 19 12 5 1 0 64 17 3792
2014 Visible minority 26 41 17 10 4 2 0 69 14 649
2014 Non-visible minority 17 42 20 14 6 2 0 60 20 3946

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 7 20 38 22 10 1 2 33 28 748
2020 Non-visible minority 7 20 40 24 7 1 1 32 28 3784
2019 Visible minority 8 19 36 23 10 1 2 34 28 875
2019 Non-visible minority 7 22 39 21 9 1 1 30 30 4017
2018 Visible minority 9 22 38 21 7 1 1 29 32 706
2018 Non-visible minority 8 26 39 20 6 1 1 26 34 3636
2017 Visible minority 10 19 38 20 7 1 5 29 31 726
2017 Non-visible minority 9 23 39 18 8 1 2 27 32 3784
2014 Visible minority 9 22 39 19 7 1 2 27 32 648
2014 Non-visible minority 8 28 39 17 5 1 1 23 37 3944

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 6 9 23 35 21 4 2 60 16 749
2020 Non-visible minority 5 12 26 34 18 3 1 54 19 3760
2019 Visible minority 5 12 27 29 20 5 3 53 18 874
2019 Non-visible minority 7 15 30 29 16 2 1 46 23 4000
2018 Visible minority 8 16 29 26 15 3 2 44 26 700
2018 Non-visible minority 9 20 31 25 12 2 1 38 29 3622
2017 Visible minority 8 14 29 22 15 5 7 42 25 728
2017 Non-visible minority 10 19 30 24 12 3 3 38 30 3777
2014 Visible minority 10 15 30 24 14 4 3 40 27 645
2014 Non-visible minority 10 23 32 22 9 3 2 32 34 3944

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 15 23 31 17 10 3 2 28 39 750
2020 Non-visible minority 16 27 32 15 6 2 1 22 45 3781
2019 Visible minority 17 19 30 18 9 4 3 29 39 873
2019 Non-visible minority 18 27 29 15 8 2 1 23 47 4013
2018 Visible minority 21 25 27 15 8 3 2 24 48 705
2018 Non-visible minority 21 29 27 14 5 2 1 20 52 3631
2017 Visible minority 17 24 30 13 8 3 6 23 45 729
2017 Non-visible minority 22 28 29 11 6 1 3 18 52 3785
2014 Visible minority 22 25 28 11 7 4 4 19 50 647
2014 Non-visible minority 30 28 25 9 4 1 2 14 60 3947

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 6 12 30 33 17 1 1 52 18 748
2020 Non-visible minority 8 18 33 27 12 1 1 40 26 3767
2019 Visible minority 6 13 27 31 20 1 2 53 19 863
2019 Non-visible minority 7 19 32 27 14 1 1 41 26 3997
2018 Visible minority 9 14 31 30 14 1 1 45 23 707
2018 Non-visible minority 9 19 34 26 10 1 1 37 29 3616
2017 Visible minority 8 13 30 24 17 2 4 45 23 726
2017 Non-visible minority 8 18 34 24 13 1 2 38 27 3770
2014 Visible minority 7 17 29 28 15 1 3 45 25 646
2014 Non-visible minority 9 21 35 25 8 1 1 34 30 3928

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 10 18 26 26 17 1 2 44 29 747
2020 Non-visible minority 13 22 28 21 12 2 2 34 36 3777
2019 Visible minority 11 17 27 21 18 3 3 41 30 874
2019 Non-visible minority 15 22 29 19 12 2 2 32 38 4009
2018 Visible minority 14 23 28 20 12 2 2 33 38 706
2018 Non-visible minority 18 26 28 16 8 2 2 26 45 3631
2017 Visible minority 15 21 27 17 13 3 5 32 39 728
2017 Non-visible minority 19 25 28 14 9 1 3 24 46 3784
2014 Visible minority 14 25 28 16 11 2 3 28 42 648
2014 Non-visible minority 21 28 26 13 7 2 3 21 52 3940

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 5 11 24 26 24 5 4 55 18 736
2020 Non-visible minority 6 13 25 31 19 3 2 53 21 3765
2019 Visible minority 8 11 23 25 20 6 5 51 22 869
2019 Non-visible minority 8 18 27 26 17 2 2 45 27 4001
2018 Visible minority 10 15 28 23 15 5 3 42 28 701
2018 Non-visible minority 10 20 29 24 12 3 2 38 31 3615
2017 Visible minority 10 13 25 20 16 6 10 43 27 725
2017 Non-visible minority 11 17 28 23 15 3 4 40 30 3785
2014 Visible minority 7 14 24 29 14 5 6 48 24 647
2014 Non-visible minority 8 16 29 28 13 3 4 43 25 3942

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 11 15 30 21 15 4 3 40 28 747
2020 Non-visible minority 14 25 33 17 8 2 1 26 40 3779
2019 Visible minority 14 15 28 21 14 4 4 38 31 870
2019 Non-visible minority 16 25 30 16 9 2 1 26 43 4011
2018 Visible minority 18 19 29 16 11 5 2 29 40 703
2018 Non-visible minority 19 28 31 13 7 2 1 21 48 3631
2017 Visible minority 16 19 26 16 10 5 7 31 40 728
2017 Non-visible minority 21 25 31 12 7 2 3 19 48 3787
2014 Visible minority 16 19 31 16 9 3 5 27 38 647
2014 Non-visible minority 21 27 30 12 5 2 2 18 50 3944

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 5 14 34 30 14 1 2 45 20 749
2020 Non-visible minority 6 18 39 27 10 0 0 36 24 3785
2019 Visible minority 7 16 34 23 16 2 2 40 24 870
2019 Non-visible minority 10 22 36 21 10 0 1 31 32 4013

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 25 39 18 10 4 4 0 67 15 745
2020 Non-visible minority 16 38 22 15 5 4 0 56 21 3751
2019 Visible minority 21 34 22 10 6 6 0 59 18 868
2019 Non-visible minority 13 33 23 19 7 4 0 48 27 3991

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 52 28 9 6 3 1 0 81 10 753
2020 Non-visible minority 55 29 7 5 3 0 0 85 8 3772
2019 Visible minority 53 28 6 7 5 1 0 82 12 875
2019 Non-visible minority 52 30 7 7 3 1 0 83 10 4016
2018 Visible minority 43 31 9 10 6 1 0 75 16 704
2018 Non-visible minority 44 33 9 9 4 1 0 77 13 3617
2017 Visible minority 44 29 10 9 7 0 0 73 17 733
2017 Non-visible minority 46 32 9 8 5 1 0 78 13 3799
2014 Visible minority 46 29 9 8 8 1 0 75 16 649
2014 Non-visible minority 45 33 8 8 5 1 0 78 13 3950

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 61 27 6 3 2 0 0 88 6 751
2020 Non-visible minority 62 29 4 3 1 0 0 91 5 3774
2019 Visible minority 60 28 6 4 3 0 0 88 6 874
2019 Non-visible minority 59 29 6 5 2 0 0 88 6 4002
2018 Visible minority 52 34 7 4 2 0 0 86 7 704
2018 Non-visible minority 51 36 6 5 2 0 0 87 7 3628
2017 Visible minority 50 33 9 5 3 0 0 83 8 734
2017 Non-visible minority 50 35 6 6 2 0 0 86 8 3798
2014 Visible minority 47 34 9 6 3 1 0 82 9 648
2014 Non-visible minority 48 39 7 5 2 0 0 87 7 3947

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 53 34 8 2 2 1 0 88 5 750
2020 Non-visible minority 53 35 7 3 1 1 0 89 4 3759
2019 Visible minority 52 33 8 4 2 1 0 86 6 876
2019 Non-visible minority 51 36 8 4 2 1 0 87 5 4015
2018 Visible minority 41 41 10 3 3 1 0 83 6 705
2018 Non-visible minority 43 41 10 4 2 1 0 84 6 3629

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 39 13 6 2 2 0 78 8 748
2020 Non-visible minority 39 41 12 5 2 2 0 81 7 3762
2019 Visible minority 41 39 11 4 4 1 0 81 8 875
2019 Non-visible minority 38 41 12 4 2 2 0 81 7 4003
2018 Visible minority 41 36 11 6 3 2 0 79 10 703
2018 Non-visible minority 39 42 11 4 1 2 0 83 6 3623
2017 Visible minority 39 37 12 6 3 2 0 79 9 733
2017 Non-visible minority 36 43 11 5 2 3 0 82 7 3793
2014 Visible minority 40 37 12 5 4 2 0 78 9 646
2014 Non-visible minority 37 41 12 4 2 3 0 81 6 3948

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 36 13 7 4 3 0 76 11 747
2020 Non-visible minority 40 37 13 4 1 5 1 81 6 3779
2019 Visible minority 46 34 11 4 3 2 0 82 7 874
2019 Non-visible minority 44 34 13 3 2 4 0 82 5 4009
2018 Visible minority 38 34 13 6 4 4 0 76 11 705
2018 Non-visible minority 38 37 15 3 1 5 0 80 5 3622
2017 Visible minority 33 35 14 7 5 6 1 72 13 734
2017 Non-visible minority 34 38 15 4 2 6 1 78 6 3795
2014 Visible minority 40 31 14 5 5 5 0 75 10 648
2014 Non-visible minority 38 37 14 3 1 7 0 81 4 3945

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 53 33 8 3 2 1 0 87 5 750
2020 Non-visible minority 57 32 6 3 1 0 0 89 4 3769
2019 Visible minority 55 32 8 2 3 0 0 88 5 874
2019 Non-visible minority 53 33 8 4 2 0 0 87 5 4014
2018 Visible minority 49 37 7 3 3 1 0 87 6 706
2018 Non-visible minority 46 39 9 4 2 0 0 86 5 3621
2017 Visible minority 46 37 10 4 3 0 0 83 7 734
2017 Non-visible minority 44 40 9 5 2 0 0 84 7 3797
2014 Visible minority 47 37 10 4 2 0 0 84 6 648
2014 Non-visible minority 44 39 10 4 2 0 0 83 7 3943

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 25 13 6 5 7 3 73 13 752
2020 Non-visible minority 56 24 7 2 1 6 4 88 4 3784

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 31 16 9 4 6 0 69 13 751
2020 Non-visible minority 35 36 15 4 1 8 1 78 6 3785

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 29 13 9 6 4 1 70 16 749
2020 Non-visible minority 48 33 8 3 1 4 2 86 5 3768

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 32 32 16 4 4 6 6 73 9 750
2020 Non-visible minority 31 33 15 7 3 7 5 72 11 3783
2019 Visible minority 36 30 13 5 5 5 6 74 11 873
2019 Non-visible minority 33 30 14 8 4 7 5 70 14 4015
2018 Visible minority 24 33 18 8 5 6 5 64 15 705
2018 Non-visible minority 24 35 17 9 5 6 4 66 16 3626
2017 Visible minority 29 30 13 8 7 7 4 68 17 731
2017 Non-visible minority 28 32 14 9 6 5 5 68 16 3801
2014 Visible minority 34 28 15 8 5 6 5 69 14 648
2014 Non-visible minority 30 33 14 9 6 5 4 69 16 3948

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 37 12 7 3 3 1 78 10 752
2020 Non-visible minority 38 41 11 5 2 2 1 81 8 3775
2019 Visible minority 35 37 13 6 4 3 2 76 11 872
2019 Non-visible minority 35 41 12 7 3 2 1 77 10 4014
2018 Visible minority 31 43 11 7 4 3 2 77 11 707
2018 Non-visible minority 31 43 12 8 3 2 1 76 11 3625
2017 Visible minority 36 37 12 5 4 3 2 77 10 733
2017 Non-visible minority 34 41 11 8 3 2 1 77 12 3788
2014 Visible minority 40 36 12 5 2 4 1 81 7 649
2014 Non-visible minority 39 41 9 6 2 2 1 83 8 3944

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 36 15 4 2 2 0 78 6 750
2020 Non-visible minority 40 40 14 3 2 2 0 81 5 3761
2019 Visible minority 39 38 16 4 3 2 0 78 6 871
2019 Non-visible minority 34 41 17 5 2 2 0 76 7 4007
2018 Visible minority 35 36 17 6 3 3 0 73 9 706
2018 Non-visible minority 29 43 19 5 2 1 0 74 8 3615

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 27 20 8 9 8 3 59 18 747
2020 Non-visible minority 26 30 17 10 7 9 2 63 18 3770
2019 Visible minority 26 24 19 9 9 10 3 58 21 872
2019 Non-visible minority 22 28 18 11 8 10 3 57 22 4008
2018 Visible minority 20 30 21 10 8 9 3 56 20 706
2018 Non-visible minority 19 28 18 14 9 9 2 54 26 3629
2017 Visible minority 21 24 16 9 14 11 4 53 27 732
2017 Non-visible minority 18 28 16 14 10 10 3 53 28 3792
2014 Visible minority 17 25 17 12 13 11 4 49 30 649
2014 Non-visible minority 16 26 17 16 12 11 2 48 32 3949

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 50 5 8 2 0 0 85 10 751
2020 Non-visible minority 32 49 6 11 2 0 0 81 13 3786

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 42 12 9 2 0 0 76 12 752
2020 Non-visible minority 34 40 11 11 3 0 0 75 14 3782
2019 Visible minority 51 31 6 8 3 0 0 82 11 876
2019 Non-visible minority 46 33 7 9 4 0 0 80 14 4016
2017 Visible minority 50 36 5 5 3 0 0 86 9 734
2017 Non-visible minority 45 36 6 8 4 0 0 82 12 3796
2014 Visible minority 49 36 6 6 3 0 0 85 9 649
2014 Non-visible minority 46 35 6 9 4 0 0 81 13 3948

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 46 38 10 5 1 0 0 84 6 746
2020 Non-visible minority 48 35 8 7 2 0 0 84 9 3767
2019 Visible minority 50 36 8 4 1 0 0 87 5 864
2019 Non-visible minority 55 34 6 4 1 0 0 89 5 3994
2017 Visible minority 49 38 7 4 2 0 0 87 6 732
2017 Non-visible minority 52 36 6 4 1 0 0 89 6 3789
2014 Visible minority 49 38 8 4 1 0 0 87 5 648
2014 Non-visible minority 51 37 6 5 1 0 0 88 6 3944

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 77 18 2 1 1 0 0 96 2 748
2020 Non-visible minority 73 19 3 2 1 0 0 93 4 3777
2017 Visible minority 70 21 3 3 1 0 1 92 4 732
2017 Non-visible minority 67 23 5 3 1 0 1 90 5 3795
2014 Visible minority 71 23 3 2 1 0 0 94 3 649
2014 Non-visible minority 66 23 4 3 2 1 1 90 5 3950

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 50 24 11 4 2 8 2 81 6 751
2020 Non-visible minority 43 28 13 5 2 6 2 78 8 3787
2019 Visible minority 49 23 9 4 4 11 1 81 9 878
2019 Non-visible minority 44 25 12 5 3 10 2 77 9 4022

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 8 92 752
2020 Non-visible minority 6 94 3787
2019 Visible minority 11 89 875
2019 Non-visible minority 9 91 4018
2018 Visible minority 13 87 707
2018 Non-visible minority 10 90 3629

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 56 44 62
2020 Non-visible minority 40 60 238
2019 Visible minority 49 51 95
2019 Non-visible minority 44 56 360
2018 Visible minority 48 52 89
2018 Non-visible minority 46 54 366

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 70 30 62
2020 Non-visible minority 61 39 238
2019 Visible minority 63 37 95
2019 Non-visible minority 60 40 360
2018 Visible minority 70 30 89
2018 Non-visible minority 62 38 366

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 10 90 62
2020 Non-visible minority 9 91 238
2019 Visible minority 5 95 95
2019 Non-visible minority 10 90 360
2018 Visible minority 6 94 89
2018 Non-visible minority 11 89 366

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 62
2020 Non-visible minority 0 100 238

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 9 91 95
2019 Non-visible minority 5 95 360

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 7 93 62
2020 Non-visible minority 5 95 238

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 34 66 62
2020 Non-visible minority 40 60 238
2019 Visible minority 32 68 94
2019 Non-visible minority 33 67 356
2018 Visible minority 41 59 88
2018 Non-visible minority 39 61 367

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 33 67 62
2020 Non-visible minority 40 60 238
2019 Visible minority 42 58 94
2019 Non-visible minority 40 60 356
2018 Visible minority 54 46 88
2018 Non-visible minority 42 58 367

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 51 49 62
2020 Non-visible minority 49 51 238
2019 Visible minority 48 52 94
2019 Non-visible minority 49 51 356
2018 Visible minority 51 49 88
2018 Non-visible minority 45 55 367

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 37 63 62
2020 Non-visible minority 37 63 238
2019 Visible minority 37 63 94
2019 Non-visible minority 40 60 356
2018 Visible minority 37 63 88
2018 Non-visible minority 38 62 367

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 28 72 62
2020 Non-visible minority 35 65 238
2019 Visible minority 34 66 94
2019 Non-visible minority 33 67 356
2018 Visible minority 32 68 88
2018 Non-visible minority 37 63 367

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 62 38 62
2020 Non-visible minority 50 50 238
2019 Visible minority 51 49 94
2019 Non-visible minority 51 49 356
2018 Visible minority 56 44 88
2018 Non-visible minority 52 48 367

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 36 64 62
2020 Non-visible minority 34 66 238
2019 Visible minority 24 76 94
2019 Non-visible minority 32 68 356
2018 Visible minority 33 67 88
2018 Non-visible minority 33 67 367

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 8 92 62
2020 Non-visible minority 5 95 238
2019 Visible minority 8 92 94
2019 Non-visible minority 5 95 356
2018 Visible minority 9 91 88
2018 Non-visible minority 5 95 367

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 9 91 62
2020 Non-visible minority 12 88 238
2019 Visible minority 5 95 94
2019 Non-visible minority 8 92 356
2018 Visible minority 13 87 88
2018 Non-visible minority 12 88 367

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 53 47 62
2020 Non-visible minority 46 54 238
2019 Visible minority 42 58 94
2019 Non-visible minority 44 56 356
2018 Visible minority 52 48 88
2018 Non-visible minority 39 61 367

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 28 72 62
2020 Non-visible minority 17 83 238
2019 Visible minority 18 82 94
2019 Non-visible minority 23 77 356
2018 Visible minority 19 81 88
2018 Non-visible minority 23 77 367

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 13 87 62
2020 Non-visible minority 18 82 238
2019 Visible minority 11 89 94
2019 Non-visible minority 16 84 356
2018 Visible minority 13 87 88
2018 Non-visible minority 14 86 367

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 44 56 62
2020 Non-visible minority 56 44 238
2019 Visible minority 47 53 93
2019 Non-visible minority 58 42 356
2018 Visible minority 51 49 88
2018 Non-visible minority 55 45 368

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 31 69 62
2020 Non-visible minority 25 75 238
2019 Visible minority 24 76 93
2019 Non-visible minority 31 69 356
2018 Visible minority 31 69 88
2018 Non-visible minority 29 71 368

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 10 90 62
2020 Non-visible minority 10 90 238
2019 Visible minority 8 92 93
2019 Non-visible minority 12 88 356
2018 Visible minority 8 92 88
2018 Non-visible minority 12 88 368

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 16 84 62
2020 Non-visible minority 17 83 238
2019 Visible minority 16 84 93
2019 Non-visible minority 19 81 356
2018 Visible minority 24 76 88
2018 Non-visible minority 18 82 368

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 12 88 62
2020 Non-visible minority 12 88 238
2019 Visible minority 12 88 93
2019 Non-visible minority 14 86 356
2018 Visible minority 10 90 88
2018 Non-visible minority 11 89 368

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 7 93 62
2020 Non-visible minority 6 94 238
2018 Visible minority 6 94 88
2018 Non-visible minority 7 93 368

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 8 92 62
2020 Non-visible minority 9 91 238
2019 Visible minority 16 84 93
2019 Non-visible minority 12 88 356
2018 Visible minority 16 84 88
2018 Non-visible minority 11 89 368

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 11 89 62
2020 Non-visible minority 13 87 238
2019 Visible minority 12 88 93
2019 Non-visible minority 13 87 356
2018 Visible minority 8 92 88
2018 Non-visible minority 12 88 368

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 30 70 62
2020 Non-visible minority 28 72 238
2019 Visible minority 29 71 93
2019 Non-visible minority 23 77 356
2018 Visible minority 26 74 88
2018 Non-visible minority 26 74 368

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 9 91 57
2020 Non-visible minority 10 90 224
2018 Visible minority 10 90 83
2018 Non-visible minority 9 91 344

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 21 79 57
2020 Non-visible minority 22 78 224
2018 Visible minority 27 73 83
2018 Non-visible minority 21 79 344

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 9 91 83
2018 Non-visible minority 8 92 344

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 9 91 57
2020 Non-visible minority 7 93 224
2018 Visible minority 7 93 83
2018 Non-visible minority 8 92 344

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 12 88 83
2018 Non-visible minority 10 90 344

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 11 89 57
2020 Non-visible minority 8 92 224
2018 Visible minority 10 90 83
2018 Non-visible minority 9 91 344

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 9 91 57
2020 Non-visible minority 11 89 224
2018 Visible minority 20 80 83
2018 Non-visible minority 11 89 344

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 15 85 57
2020 Non-visible minority 9 91 224
2018 Visible minority 11 89 83
2018 Non-visible minority 8 92 344

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 22 78 57
2020 Non-visible minority 10 90 224
2018 Visible minority 7 93 83
2018 Non-visible minority 9 91 344

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 38 62 57
2020 Non-visible minority 28 72 224
2018 Visible minority 33 67 83
2018 Non-visible minority 29 71 344

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 16 84 57
2020 Non-visible minority 10 90 224
2018 Visible minority 5 95 83
2018 Non-visible minority 9 91 344

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 61 39 57
2020 Non-visible minority 48 52 224
2018 Visible minority 44 56 83
2018 Non-visible minority 47 53 344

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 57
2020 Non-visible minority 2 98 224

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 61 39 57
2020 Non-visible minority 56 44 224
2018 Visible minority 56 44 83
2018 Non-visible minority 54 46 344

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 8 92 57
2020 Non-visible minority 15 85 224
2018 Visible minority 8 92 83
2018 Non-visible minority 14 86 344

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 21 16 18 3 4 28 9 59 12 752
2020 Non-visible minority 17 17 14 4 3 37 8 62 13 3783
2019 Visible minority 18 16 17 4 4 28 13 57 14 876
2019 Non-visible minority 16 16 16 5 4 32 10 56 16 4016
2018 Visible minority 15 18 23 6 4 27 8 50 15 707
2018 Non-visible minority 14 17 19 6 4 33 7 51 17 3622
2017 Visible minority 17 14 19 5 5 29 13 51 17 734
2017 Non-visible minority 14 18 18 5 5 31 9 53 17 3797
2014 Visible minority 14 16 18 5 3 31 13 53 15 649
2014 Non-visible minority 12 17 17 6 4 35 8 51 18 3950

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 31 16 4 3 10 1 74 8 752
2020 Non-visible minority 35 35 15 3 2 9 1 78 6 3782
2019 Visible minority 35 31 14 4 3 11 1 76 8 877
2019 Non-visible minority 34 34 15 4 3 9 1 76 8 4023
2018 Visible minority 30 32 18 5 4 11 1 71 9 709
2018 Non-visible minority 27 36 19 5 3 9 1 70 9 3624
2017 Visible minority 29 29 20 5 2 12 3 68 8 733
2017 Non-visible minority 27 36 17 5 4 11 1 71 10 3796
2014 Visible minority 27 27 19 5 3 18 3 67 10 648
2014 Non-visible minority 23 33 19 5 3 15 1 67 10 3948

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 8 92 750
2020 Non-visible minority 4 96 3781
2019 Visible minority 9 91 873
2019 Non-visible minority 4 96 4016
2018 Visible minority 9 91 703
2018 Non-visible minority 4 96 3633

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 38 62 59
2020 Non-visible minority 36 64 164
2019 Visible minority 36 64 81
2019 Non-visible minority 40 60 150
2018 Visible minority 37 63 65
2018 Non-visible minority 35 65 163

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 80 20 59
2020 Non-visible minority 78 22 164
2019 Visible minority 79 21 81
2019 Non-visible minority 85 15 150
2018 Visible minority 83 17 65
2018 Non-visible minority 83 17 163

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 59
2020 Non-visible minority 0 100 164
2019 Visible minority 0 100 81
2019 Non-visible minority 0 100 150
2018 Visible minority 0 100 65
2018 Non-visible minority 0 100 163

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 11 89 81
2019 Non-visible minority 11 89 150

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 6 94 81
2019 Non-visible minority 7 93 150

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 8 92 59
2020 Non-visible minority 9 91 164

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 59 41 59
2020 Non-visible minority 3 97 164
2019 Visible minority 59 41 79
2019 Non-visible minority 6 94 151
2018 Visible minority 50 50 65
2018 Non-visible minority 5 95 164

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 42 58 59
2020 Non-visible minority 12 88 164
2019 Visible minority 45 55 79
2019 Non-visible minority 16 84 151
2018 Visible minority 34 66 65
2018 Non-visible minority 14 86 164

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 36 64 59
2020 Non-visible minority 3 97 164
2019 Visible minority 34 66 79
2019 Non-visible minority 5 95 151

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 25 75 59
2020 Non-visible minority 30 70 164
2019 Visible minority 26 74 79
2019 Non-visible minority 26 74 151
2018 Visible minority 21 79 65
2018 Non-visible minority 30 70 164

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 23 77 59
2020 Non-visible minority 37 63 164
2019 Visible minority 23 77 79
2019 Non-visible minority 36 64 151
2018 Visible minority 18 82 65
2018 Non-visible minority 31 69 164

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 59
2020 Non-visible minority 3 97 164

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 12 88 79
2019 Non-visible minority 8 92 151

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 11 89 59
2020 Non-visible minority 18 82 164
2019 Visible minority 18 82 79
2019 Non-visible minority 15 85 151
2018 Visible minority 11 89 65
2018 Non-visible minority 20 80 164

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 65
2018 Non-visible minority 0 100 164

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 8 92 79
2019 Non-visible minority 22 78 151

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 59
2020 Non-visible minority 0 100 164

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 17 83 59
2020 Non-visible minority 21 79 164
2019 Visible minority 12 88 79
2019 Non-visible minority 22 78 151
2018 Visible minority 11 89 65
2018 Non-visible minority 23 77 164

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 32 68 59
2020 Non-visible minority 39 61 164
2019 Visible minority 24 76 79
2019 Non-visible minority 39 61 150
2018 Visible minority 27 73 65
2018 Non-visible minority 35 65 164

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 11 89 59
2020 Non-visible minority 16 84 164
2019 Visible minority 10 90 79
2019 Non-visible minority 20 80 150
2018 Visible minority 13 87 65
2018 Non-visible minority 19 81 164

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 14 86 59
2020 Non-visible minority 16 84 164
2019 Visible minority 11 89 79
2019 Non-visible minority 18 82 150
2018 Visible minority 18 82 65
2018 Non-visible minority 16 84 164

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 8 92 59
2020 Non-visible minority 4 96 164

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 10 90 79
2019 Non-visible minority 4 96 150

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 18 82 59
2020 Non-visible minority 11 89 164
2019 Visible minority 8 92 79
2019 Non-visible minority 13 87 150
2018 Visible minority 8 92 65
2018 Non-visible minority 4 96 164

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 45 55 59
2020 Non-visible minority 43 57 164
2019 Visible minority 51 49 79
2019 Non-visible minority 39 61 150
2018 Visible minority 53 47 65
2018 Non-visible minority 46 54 164

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 16 84 54
2020 Non-visible minority 20 80 157
2018 Visible minority 24 76 63
2018 Non-visible minority 20 80 157

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 9 91 54
2020 Non-visible minority 5 95 157
2018 Visible minority 12 88 63
2018 Non-visible minority 8 92 157

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 11 89 54
2020 Non-visible minority 12 88 157
2018 Visible minority 11 89 63
2018 Non-visible minority 10 90 157

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 20 80 54
2020 Non-visible minority 9 91 157
2018 Visible minority 10 90 63
2018 Non-visible minority 11 89 157

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 26 74 54
2020 Non-visible minority 28 72 157
2018 Visible minority 30 70 63
2018 Non-visible minority 25 75 157

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 9 91 54
2020 Non-visible minority 9 91 157
2018 Visible minority 10 90 63
2018 Non-visible minority 11 89 157

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 71 29 54
2020 Non-visible minority 42 58 157
2018 Visible minority 33 67 63
2018 Non-visible minority 46 54 157

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 62 38 54
2020 Non-visible minority 64 36 157
2018 Visible minority 59 41 63
2018 Non-visible minority 66 34 157

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 13 87 54
2020 Non-visible minority 12 88 157
2018 Visible minority 12 88 63
2018 Non-visible minority 10 90 157

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 20 17 18 4 4 29 7 58 14 752
2020 Non-visible minority 18 16 14 2 2 40 7 65 8 3774
2019 Visible minority 18 16 18 4 3 28 12 57 12 875
2019 Non-visible minority 18 15 17 3 2 38 9 61 8 4011
2018 Visible minority 18 16 24 4 3 28 7 53 11 708
2018 Non-visible minority 15 16 21 2 2 37 7 55 8 3627
2017 Visible minority 17 16 19 3 3 32 10 57 11 732
2017 Non-visible minority 14 15 18 2 2 39 9 57 8 3793
2014 Visible minority 15 15 19 3 2 36 10 55 10 648
2014 Non-visible minority 13 15 18 2 2 42 8 56 8 3951

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 32 31 17 5 3 12 1 72 10 752
2020 Non-visible minority 36 35 14 3 2 10 1 79 5 3783
2019 Visible minority 34 30 15 5 3 12 2 74 9 873
2019 Non-visible minority 37 32 14 2 1 12 1 79 4 4023
2018 Visible minority 29 29 20 5 3 13 1 68 9 702
2018 Non-visible minority 29 35 18 3 2 12 1 73 6 3628
2017 Visible minority 28 30 18 4 2 15 3 71 8 731
2017 Non-visible minority 28 34 17 3 2 14 2 74 5 3796
2014 Visible minority 29 24 19 5 2 19 2 67 9 649
2014 Non-visible minority 25 32 16 3 2 20 2 73 6 3949

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 11 89 747
2020 Non-visible minority 6 94 3771

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 10 90 747
2020 Non-visible minority 8 92 3775
2019 Visible minority 14 86 877
2019 Non-visible minority 11 89 4018
2017 Visible minority 15 85 731
2017 Non-visible minority 14 86 3794
2014 Visible minority 15 85 646
2014 Non-visible minority 13 87 3941

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 32 68 79
2020 Non-visible minority 52 48 328

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 77 23 79
2020 Non-visible minority 81 19 329
2019 Visible minority 86 14 125
2019 Non-visible minority 87 13 467
2017 Visible minority 75 25 112
2017 Non-visible minority 75 25 520
2014 Visible minority 76 24 92
2014 Non-visible minority 82 18 524

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 33 16 7 2 0 0 74 10 61
2020 Non-visible minority 53 32 7 6 2 1 0 86 8 268
2019 Visible minority 57 28 4 10 1 0 0 85 11 107
2019 Non-visible minority 52 34 6 5 3 0 0 86 8 407
2017 Visible minority 55 39 1 3 1 0 1 95 4 85
2017 Non-visible minority 54 34 5 5 1 1 1 89 6 391
2014 Visible minority 53 31 9 3 3 0 2 85 6 70
2014 Non-visible minority 61 27 4 6 3 0 0 87 9 429

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 32 9 4 2 2 3 84 7 752
2020 Non-visible minority 49 34 7 4 1 3 3 88 5 3785
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 35 13 7 2 3 0 77 9 750
2020 Non-visible minority 36 35 15 9 3 2 0 73 12 3775

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 42 9 6 2 0 0 83 8 751
2020 Non-visible minority 32 44 12 10 2 0 0 76 12 3786

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 41 13 5 2 1 0 80 7 749
2020 Non-visible minority 32 40 14 10 3 1 0 73 13 3766

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 35 17 7 2 1 2 74 9 744
2020 Non-visible minority 28 40 19 9 3 1 1 69 12 3752

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 35 11 3 2 1 1 84 5 747
2020 Non-visible minority 43 38 11 4 1 1 1 83 6 3775

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 71 21 3 0 0 3 1 96 1 751
2020 Non-visible minority 68 19 4 1 0 6 2 94 2 3781

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 53 37 5 2 0 2 0 92 3 748
2020 Non-visible minority 53 36 7 2 1 1 0 90 3 3764

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 53 29 8 6 2 1 0 83 8 748
2020 Non-visible minority 55 32 6 5 2 1 0 87 7 3762

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 54 31 8 3 1 1 1 88 4 748
2020 Non-visible minority 55 30 8 4 2 1 0 86 6 3780

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 94 6 168
2020 Non-visible minority 95 5 1236

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 23 36 22 15 3 0 0 60 18 157
2020 Non-visible minority 19 33 21 19 6 1 1 53 26 1180

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 48 40 9 3 1 1 0 88 3 751
2020 Non-visible minority 44 41 9 4 1 1 0 87 5 3771
2019 Visible minority 37 40 13 5 3 2 0 79 8 875
2019 Non-visible minority 35 44 12 5 2 2 0 81 7 4002
2018 Visible minority 34 41 12 6 2 4 1 79 8 710
2018 Non-visible minority 31 45 14 5 2 2 0 78 8 3631
2017 Visible minority 25 41 16 7 4 6 0 71 12 734
2017 Non-visible minority 21 45 17 9 4 4 0 68 13 3797

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 30 14 9 4 1 1 73 13 748
2020 Non-visible minority 42 32 11 10 5 1 0 75 15 3775

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 54 27 11 2 2 2 1 84 5 749
2020 Non-visible minority 54 28 10 3 2 2 0 85 5 3767

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 35 13 6 3 2 0 78 9 753
2020 Non-visible minority 36 37 14 8 3 1 0 74 12 3786
2019 Visible minority 31 38 15 8 5 2 0 71 14 875
2019 Non-visible minority 28 40 16 10 5 1 0 69 15 4022
2018 Visible minority 29 36 17 9 5 3 0 68 15 710
2018 Non-visible minority 24 39 18 12 5 1 0 64 18 3630
2017 Visible minority 23 40 16 10 6 3 1 66 17 733
2017 Non-visible minority 18 41 17 14 7 2 0 61 22 3796

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 23 42 16 12 1 3 3 69 14 168
2020 Non-visible minority 21 52 12 11 2 1 1 74 14 1237
2019 Visible minority 22 28 26 11 4 3 5 55 17 172
2019 Non-visible minority 17 46 17 13 4 2 2 65 17 1237

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 24 17 8 10 0 1 64 19 750
2020 Non-visible minority 39 28 16 8 7 0 2 69 15 3786

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 30 15 9 6 1 2 69 16 746
2020 Non-visible minority 30 32 20 11 7 0 0 63 18 3778
2019 Visible minority 25 29 22 11 12 0 1 55 22 875
2019 Non-visible minority 19 30 22 14 15 0 1 49 29 4023
2018 Visible minority 20 28 19 12 18 1 2 49 31 708
2018 Non-visible minority 15 25 24 16 20 0 1 40 36 3635
2017 Visible minority 20 26 18 14 17 1 3 48 33 729
2017 Non-visible minority 14 23 21 17 23 0 1 38 41 3798

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 23 28 23 17 8 0 0 52 25 748
2020 Non-visible minority 16 27 28 18 12 0 0 43 30 3779
2019 Visible minority 25 30 24 12 8 0 1 56 20 874
2019 Non-visible minority 16 30 29 16 9 0 0 46 25 4019
2018 Visible minority 15 30 27 16 11 0 1 45 28 707
2018 Non-visible minority 12 26 31 19 11 0 0 38 31 3622
2017 Visible minority 18 29 27 14 9 0 2 49 24 729
2017 Non-visible minority 13 28 30 17 12 0 1 41 29 3795

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 31 29 20 12 5 0 1 61 18 751
2020 Non-visible minority 24 32 22 13 8 0 1 56 21 3776
2019 Visible minority 35 28 19 8 7 0 2 65 15 871
2019 Non-visible minority 26 33 22 12 6 0 1 59 18 4005
2018 Visible minority 22 31 22 13 9 1 2 55 23 706
2018 Non-visible minority 18 33 26 14 8 0 1 51 22 3616
2017 Visible minority 28 31 19 11 8 0 3 61 19 730
2017 Non-visible minority 21 33 23 13 8 0 1 54 22 3793

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 27 27 20 15 10 1 1 55 25 749
2020 Non-visible minority 20 26 23 17 13 1 1 47 30 3767
2019 Visible minority 30 25 19 13 10 1 2 57 24 869
2019 Non-visible minority 20 24 25 16 13 0 1 45 30 4000
2018 Visible minority 18 23 25 16 15 1 2 43 32 704
2018 Non-visible minority 14 24 27 19 15 0 1 38 35 3614
2017 Visible minority 21 24 22 15 13 1 4 47 29 734
2017 Non-visible minority 15 23 25 19 16 1 1 39 36 3797

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 27 13 8 4 0 4 73 13 748
2020 Non-visible minority 39 28 16 9 5 0 2 69 15 3767
2019 Visible minority 49 25 11 4 4 1 6 79 9 870
2019 Non-visible minority 43 29 13 6 4 0 4 75 11 4007
2018 Visible minority 40 25 14 9 5 1 6 70 15 703
2018 Non-visible minority 38 29 16 8 5 0 4 70 14 3625
2017 Visible minority 37 28 13 6 4 1 12 74 11 732
2017 Non-visible minority 37 30 15 7 4 1 7 72 12 3794

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 27 27 21 15 9 0 0 55 24 751
2020 Non-visible minority 23 29 24 14 9 0 0 53 23 3780
2019 Visible minority 35 28 20 10 6 0 1 64 16 875
2019 Non-visible minority 29 31 22 11 7 0 1 60 18 4010
2018 Visible minority 27 29 21 12 10 1 1 56 22 707
2018 Non-visible minority 24 30 24 12 9 0 0 55 21 3633
2017 Visible minority 27 34 20 9 8 0 2 62 17 726
2017 Non-visible minority 25 33 23 12 7 0 0 58 19 3789

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 31 22 19 10 10 1 8 57 22 748
2020 Non-visible minority 30 24 18 11 9 0 8 59 21 3779

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 35 18 6 4 1 2 70 11 748
2020 Non-visible minority 31 36 21 8 3 1 1 68 11 3779
2019 Visible minority 34 34 17 8 4 1 1 70 13 875
2019 Non-visible minority 26 38 21 9 5 0 1 65 14 4013
2018 Visible minority 24 34 23 9 7 1 1 60 16 704
2018 Non-visible minority 21 36 26 10 5 0 1 58 15 3613
2017 Visible minority 24 32 23 10 7 1 3 58 18 724
2017 Non-visible minority 25 33 24 11 5 0 1 59 16 3786

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 29 34 21 9 6 0 1 64 15 743
2020 Non-visible minority 25 37 24 10 5 0 1 62 14 3769
2019 Visible minority 31 37 16 8 5 1 1 70 14 874
2019 Non-visible minority 24 35 24 11 6 0 1 59 17 4009
2018 Visible minority 20 36 22 13 8 1 1 57 21 704
2018 Non-visible minority 18 35 26 14 7 1 0 53 21 3612
2017 Visible minority 23 32 24 12 6 1 3 57 18 726
2017 Non-visible minority 20 34 24 13 7 0 1 56 20 3787

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 32 17 10 5 0 1 68 14 745
2020 Non-visible minority 32 36 18 9 4 0 0 68 14 3774
2019 Visible minority 31 34 17 11 6 0 2 66 17 873
2019 Non-visible minority 29 33 23 9 5 0 0 62 15 4000
2018 Visible minority 25 30 23 12 9 0 1 56 21 703
2018 Non-visible minority 23 34 24 13 6 0 1 57 19 3616
2017 Visible minority 23 33 21 11 8 1 3 59 19 728
2017 Non-visible minority 26 33 22 12 6 0 1 60 18 3791

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 45 27 14 7 6 1 1 73 13 748
2020 Non-visible minority 49 28 12 7 4 0 1 78 10 3762
2019 Visible minority 46 25 13 8 7 1 1 72 15 871
2019 Non-visible minority 46 28 14 6 5 0 1 75 11 4000

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 32 34 18 9 6 0 1 67 15 750
2020 Non-visible minority 29 32 23 11 5 0 0 61 16 3776

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 32 32 20 11 4 0 1 64 16 747
2020 Non-visible minority 25 35 23 11 5 0 0 60 16 3780
2019 Visible minority 38 31 19 7 3 1 1 70 11 869
2019 Non-visible minority 32 34 19 9 4 0 1 67 14 3988
2018 Visible minority 26 35 21 9 7 1 1 62 16 697
2018 Non-visible minority 25 33 25 11 6 0 0 59 16 3601
2017 Visible minority 28 35 19 8 5 1 3 67 14 726
2017 Non-visible minority 26 35 22 10 5 1 1 62 16 3788

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 44 32 16 5 2 0 1 77 7 748
2020 Non-visible minority 47 31 14 5 2 0 1 79 7 3758
2019 Visible minority 55 22 11 5 3 1 2 80 9 871
2019 Non-visible minority 54 26 11 5 3 0 1 81 8 3995
2018 Visible minority 50 26 12 5 3 1 2 78 9 704
2018 Non-visible minority 51 28 13 5 3 0 1 79 8 3602
2017 Visible minority 54 25 11 4 3 1 3 82 6 730
2017 Non-visible minority 56 25 11 4 2 0 1 82 6 3796

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 37 22 9 4 0 0 65 13 749
2020 Non-visible minority 26 39 21 9 5 0 0 65 14 3764

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 64 18 7 2 1 1 7 89 3 749
2020 Non-visible minority 72 15 5 2 1 1 5 92 3 3760
2019 Visible minority 69 14 6 2 1 1 8 91 3 875
2019 Non-visible minority 77 11 3 1 1 1 6 94 3 3999
2018 Visible minority 64 17 7 3 3 1 6 87 6 701
2018 Non-visible minority 72 15 5 2 1 1 5 92 3 3611

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 73 11 5 2 4 1 3 89 6 749
2020 Non-visible minority 84 8 2 1 1 0 3 95 3 3754
2019 Visible minority 68 13 4 4 5 1 4 86 9 875
2019 Non-visible minority 79 9 4 2 3 1 2 91 5 4010
2018 Visible minority 66 14 6 3 6 1 3 84 10 700
2018 Non-visible minority 75 12 4 2 3 1 3 90 5 3612
2017 Visible minority 66 14 6 5 3 1 5 84 9 731
2017 Non-visible minority 77 11 4 2 2 0 3 91 5 3798

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 69 18 7 1 2 0 2 89 4 747
2020 Non-visible minority 69 20 6 2 1 0 1 90 4 3748
2019 Visible minority 62 22 7 4 3 0 2 86 7 868
2019 Non-visible minority 58 27 9 3 2 0 1 86 5 4001
2018 Visible minority 56 26 10 4 2 0 2 84 6 705
2018 Non-visible minority 55 28 10 4 2 0 1 84 6 3636
2017 Visible minority 53 28 9 4 2 1 3 84 7 731
2017 Non-visible minority 56 28 9 3 2 0 2 86 4 3789

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 67 17 6 4 4 0 2 85 8 745
2020 Non-visible minority 67 18 7 4 3 0 1 86 7 3764
2019 Visible minority 64 17 6 4 6 0 3 84 10 867
2019 Non-visible minority 62 20 9 4 3 0 1 84 7 3999
2018 Visible minority 56 19 12 5 7 0 1 76 12 704
2018 Non-visible minority 54 23 12 5 5 0 1 78 10 3628
2017 Visible minority 53 20 9 8 6 1 3 76 14 731
2017 Non-visible minority 59 21 9 5 4 0 2 82 9 3794

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 63 12 4 2 1 1 16 91 4 748
2020 Non-visible minority 63 12 5 1 1 0 18 91 3 3773
2019 Visible minority 61 13 4 2 1 0 19 91 4 866
2019 Non-visible minority 59 14 5 1 1 0 19 91 3 3992
2018 Visible minority 56 13 6 3 1 1 19 87 6 705
2018 Non-visible minority 53 14 6 2 1 0 24 88 4 3618
2017 Visible minority 59 11 4 3 1 1 22 90 5 730
2017 Non-visible minority 55 14 5 2 1 0 23 90 4 3787

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 72 16 5 2 0 1 4 93 2 751
2020 Non-visible minority 72 17 5 2 1 0 3 92 2 3782
2019 Visible minority 71 15 6 0 0 1 8 93 1 868
2019 Non-visible minority 72 17 5 1 1 0 4 92 2 4003
2018 Visible minority 66 18 7 2 1 0 7 90 3 700
2018 Non-visible minority 66 21 7 2 1 0 4 90 3 3616
2017 Visible minority 65 18 4 2 1 1 9 92 3 730
2017 Non-visible minority 68 18 5 2 1 0 6 92 3 3772

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 63 18 7 4 4 1 3 84 9 751
2020 Non-visible minority 72 16 6 3 2 0 1 89 5 3776
2019 Visible minority 61 18 8 4 5 1 5 83 9 872
2019 Non-visible minority 73 14 5 2 3 0 2 90 5 4010
2018 Visible minority 61 17 8 4 6 1 3 81 10 703
2018 Non-visible minority 71 15 5 3 3 0 3 88 6 3631
2017 Visible minority 56 20 6 5 6 1 6 81 12 731
2017 Non-visible minority 68 15 6 3 3 0 3 87 7 3797

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 46 30 14 6 3 0 1 77 9 753
2020 Non-visible minority 43 31 16 6 2 0 1 75 8 3781
2019 Visible minority 54 24 13 4 2 0 3 81 6 875
2019 Non-visible minority 51 30 13 4 2 0 1 82 5 4002
2018 Visible minority 46 27 17 5 2 1 3 76 7 705
2018 Non-visible minority 45 31 16 4 2 0 2 77 6 3630
2017 Visible minority 47 30 12 5 2 0 3 79 8 729
2017 Non-visible minority 49 31 12 4 2 0 2 81 6 3792

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 25 43 22 7 2 0 0 69 9 751
2020 Non-visible minority 23 43 24 7 3 0 0 66 10 3786

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 16 36 36 10 3 0 0 52 13 750
2020 Non-visible minority 11 34 38 13 4 0 0 45 17 3784
2019 Visible minority 22 36 29 10 3 0 0 58 14 876
2019 Non-visible minority 15 36 34 12 3 0 0 51 15 4022
2018 Visible minority 14 34 35 12 5 0 0 48 18 707
2018 Non-visible minority 10 33 38 15 4 0 0 43 19 3630
2017 Visible minority 12 32 38 12 6 1 0 44 18 734
2017 Non-visible minority 8 32 40 14 5 0 0 41 19 3796

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 9 18 40 24 8 0 0 32 27 751
2020 Non-visible minority 9 20 39 23 8 0 0 32 29 3770
2019 Visible minority 7 15 38 26 13 0 0 39 22 873
2019 Non-visible minority 7 17 40 25 10 0 0 36 24 4001
2018 Visible minority 8 18 40 24 10 0 0 34 26 706
2018 Non-visible minority 8 21 39 24 9 0 0 33 28 3606
2017 Visible minority 6 16 43 25 8 0 1 33 23 731
2017 Non-visible minority 6 20 40 24 10 0 0 33 26 3794
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 25 54 18 3 68 32 753
2020 Non-visible minority 32 48 19 1 60 40 3793

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 39 61 190
2020 Non-visible minority 33 67 1216

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 50 18 9 5 5 3 11 79 11 752
2020 Non-visible minority 44 20 13 7 5 1 11 72 14 3786
2019 Visible minority 42 19 12 7 8 1 11 70 16 871
2019 Non-visible minority 41 19 14 9 8 1 7 65 19 3990
2018 Visible minority 39 20 11 8 9 2 11 68 19 707
2018 Non-visible minority 39 19 14 9 10 1 9 64 21 3627

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 15 21 18 15 27 1 3 37 44 189
2020 Non-visible minority 8 18 16 23 27 2 6 29 54 1214

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 9 19 16 20 34 1 2 28 55 190
2020 Non-visible minority 5 13 14 25 39 1 2 18 67 1216
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