2020 Public Service Employee Survey Results by Theme for Environment and Climate Change Canada by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 39 10 6 3 0 0 81 9 3052
2020 First official language - French 38 41 13 6 3 0 0 79 8 1510
2019 First official language - English 40 41 9 6 4 0 0 81 10 3333
2019 First official language - French 37 45 9 6 2 0 0 83 8 1596
2018 First official language - English 35 45 9 7 4 0 0 80 11 2988
2018 First official language - French 32 45 14 6 3 0 0 77 9 1384
2017 First official language - English 37 44 8 7 4 0 0 81 11 3146
2017 First official language - French 30 50 12 5 3 0 0 80 8 1423
2014 First official language - English 32 46 9 9 4 0 0 78 13 3144
2014 First official language - French 27 48 14 8 3 0 0 75 11 1484

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 38 9 7 4 0 0 79 11 3049
2020 First official language - French 36 41 13 7 3 0 0 77 10 1505
2019 First official language - English 39 37 11 8 5 0 0 77 13 3324
2019 First official language - French 36 40 15 6 3 0 0 76 9 1597
2018 First official language - English 33 41 11 10 6 0 0 74 15 2994
2018 First official language - French 29 42 16 8 4 0 0 71 12 1388
2017 First official language - English 32 39 12 10 7 0 0 71 17 3139
2017 First official language - French 25 44 17 9 4 0 0 70 13 1418

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 33 8 3 1 0 0 88 4 3029
2020 First official language - French 47 38 10 4 1 0 0 85 5 1505
2019 First official language - English 55 32 8 3 2 0 0 87 5 3309
2019 First official language - French 48 38 10 3 1 0 0 86 4 1583
2018 First official language - English 51 37 8 3 2 0 0 87 5 2981
2018 First official language - French 43 41 11 3 1 0 0 84 4 1380
2017 First official language - English 56 34 6 3 1 0 0 90 4 3136
2017 First official language - French 41 44 11 3 1 0 0 85 4 1419
2014 First official language - English 60 29 7 3 1 0 0 89 4 3142
2014 First official language - French 47 40 9 3 1 0 0 87 4 1485

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 36 9 4 2 0 0 85 6 3058
2020 First official language - French 41 43 10 4 1 0 0 84 6 1512
2019 First official language - English 47 37 9 4 2 0 0 84 7 3339
2019 First official language - French 43 43 9 3 2 0 0 86 5 1594
2018 First official language - English 42 40 10 5 2 0 0 82 8 2994
2018 First official language - French 36 44 13 4 2 0 0 81 6 1389
2017 First official language - English 44 40 8 6 2 0 0 83 8 3134
2017 First official language - French 35 46 12 4 3 0 0 81 7 1421
2014 First official language - English 42 40 10 6 2 0 0 82 8 3142
2014 First official language - French 32 49 13 5 2 0 0 80 7 1483

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 34 12 5 2 0 0 81 7 3045
2020 First official language - French 48 32 13 4 2 0 0 81 6 1499
2019 First official language - English 44 34 12 6 3 0 0 79 9 3332
2019 First official language - French 44 34 15 4 2 1 0 79 6 1592
2018 First official language - English 38 35 16 7 4 1 0 73 11 2988
2018 First official language - French 36 38 17 6 2 0 0 74 9 1391
2017 First official language - English 36 35 15 8 4 1 0 72 13 3139
2017 First official language - French 30 41 16 7 4 1 0 72 11 1422
2014 First official language - English 29 37 16 12 5 1 0 66 18 3143
2014 First official language - French 24 40 21 10 4 1 0 64 14 1485

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 36 11 6 3 0 0 80 9 3032
2020 First official language - French 46 36 12 5 2 0 0 82 7 1499
2019 First official language - English 41 36 11 7 3 0 0 78 11 3316
2019 First official language - French 42 37 14 5 2 1 0 79 7 1584
2018 First official language - English 35 38 15 8 4 1 0 74 12 2979
2018 First official language - French 34 41 16 7 2 0 0 75 9 1384
2017 First official language - English 34 38 14 10 5 0 0 72 14 3132
2017 First official language - French 28 44 16 8 3 1 0 73 11 1422
2014 First official language - English 28 37 16 14 5 0 0 65 19 3142
2014 First official language - French 22 42 22 10 4 0 0 64 15 1483

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 26 17 7 4 3 0 71 11 3048
2020 First official language - French 41 29 17 5 3 3 1 73 9 1509
2019 First official language - English 39 26 18 8 5 3 1 68 14 3341
2019 First official language - French 40 28 16 7 4 3 1 71 12 1598
2018 First official language - English 34 28 18 10 5 3 1 65 16 2993
2018 First official language - French 32 31 20 8 4 3 1 65 13 1390
2017 First official language - English 34 26 18 10 6 4 1 64 17 3135
2017 First official language - French 31 32 18 8 5 5 1 67 15 1421
2014 First official language - English 31 28 18 12 7 4 1 61 20 3141
2014 First official language - French 25 30 22 11 6 5 1 59 18 1485
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 27 11 4 2 1 2 83 6 3048
2020 First official language - French 53 27 11 3 1 1 3 84 5 1513
2019 First official language - English 53 26 12 5 2 1 2 81 7 3331
2019 First official language - French 49 31 12 3 1 2 2 83 5 1596

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 30 8 5 2 0 0 84 8 3055
2020 First official language - French 51 35 8 3 2 0 0 86 6 1511
2019 First official language - English 48 31 9 7 3 0 1 80 10 3321
2019 First official language - French 49 34 9 5 2 0 1 83 7 1589
2018 First official language - English 42 33 10 8 5 1 0 76 13 2968
2018 First official language - French 41 38 10 7 3 0 0 79 10 1389
2017 First official language - English 44 33 8 8 5 1 0 78 13 3141
2017 First official language - French 42 39 9 6 3 1 0 82 8 1423
2014 First official language - English 42 34 10 9 5 1 0 77 14 3144
2014 First official language - French 38 38 12 7 4 1 0 76 11 1484

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 24 7 5 2 0 0 86 7 3057
2020 First official language - French 58 30 6 4 2 0 0 88 6 1512
2019 First official language - English 56 27 7 6 3 0 0 83 9 3337
2019 First official language - French 52 31 10 4 2 0 0 84 7 1600
2018 First official language - English 50 28 10 7 5 0 0 78 12 2980
2018 First official language - French 45 33 11 6 4 0 0 78 10 1390
2017 First official language - English 54 25 8 7 5 0 0 80 12 3138
2017 First official language - French 49 33 10 5 3 0 0 82 8 1419
2014 First official language - English 50 29 10 7 4 0 0 79 11 3142
2014 First official language - French 43 33 12 7 4 0 0 77 11 1484

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 28 11 6 3 8 0 78 10 3056
2020 First official language - French 35 35 12 5 3 10 0 78 9 1512
2019 First official language - English 38 30 13 6 4 8 0 74 12 3329
2019 First official language - French 27 39 17 6 3 8 0 72 10 1599
2018 First official language - English 30 31 16 9 5 9 0 68 15 3002
2018 First official language - French 21 39 19 7 4 10 0 66 12 1392
2017 First official language - English 31 31 14 8 6 9 1 68 16 3143
2017 First official language - French 21 40 18 8 4 9 0 67 13 1424
2014 First official language - English 29 32 14 9 6 10 0 68 16 3141
2014 First official language - French 18 37 20 8 5 12 0 63 14 1484

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 33 15 10 5 2 0 70 15 3050
2020 First official language - French 32 38 15 7 5 3 0 72 12 1512
2019 First official language - English 31 32 15 11 7 3 0 66 19 3321
2019 First official language - French 24 39 19 9 4 3 0 66 14 1595
2018 First official language - English 24 34 17 14 8 3 0 59 24 2995
2018 First official language - French 20 34 23 13 7 3 0 56 20 1390
2017 First official language - English 24 33 16 14 9 4 0 59 24 3140
2017 First official language - French 17 35 25 12 7 3 1 54 20 1424
2014 First official language - English 21 33 18 15 10 3 0 56 26 3141
2014 First official language - French 14 34 25 15 8 4 0 50 24 1484

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 32 18 16 8 4 0 57 24 3043
2020 First official language - French 22 35 19 12 6 6 0 61 19 1507
2019 First official language - English 21 30 17 16 10 5 0 54 28 3323
2019 First official language - French 18 34 23 12 6 8 0 56 19 1593
2018 First official language - English 15 28 20 20 12 5 0 46 33 2996
2018 First official language - French 14 30 25 17 8 7 0 47 26 1385
2017 First official language - English 15 28 18 18 13 6 0 47 34 3140
2017 First official language - French 11 31 27 14 8 7 0 46 24 1420
2014 First official language - English 12 28 20 20 14 6 0 43 36 3139
2014 First official language - French 10 26 30 17 10 7 0 39 29 1485

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 36 16 16 8 3 0 59 25 3056
2020 First official language - French 24 39 18 12 5 2 0 65 17 1512
2019 First official language - English 19 30 17 18 12 4 0 51 31 3326
2019 First official language - French 18 36 22 14 6 3 0 56 21 1598
2018 First official language - English 13 29 18 23 13 4 0 44 37 2997
2018 First official language - French 14 35 23 17 8 3 0 50 26 1392
2017 First official language - English 15 29 16 21 13 5 0 47 36 3141
2017 First official language - French 14 38 24 12 8 3 0 53 21 1417
2014 First official language - English 12 32 18 21 13 4 0 46 35 3139
2014 First official language - French 12 35 24 16 9 3 0 49 27 1482
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 37 12 8 4 0 0 76 13 3052
2020 First official language - French 38 39 13 7 3 0 0 77 10 1514
2019 First official language - English 35 37 12 10 5 0 0 72 16 3330
2019 First official language - French 33 39 16 8 4 0 0 73 11 1598
2018 First official language - English 27 38 15 12 7 0 0 65 19 2998
2018 First official language - French 29 38 19 9 5 0 0 67 14 1384
2017 First official language - English 28 37 14 13 8 0 0 66 21 3142
2017 First official language - French 26 42 16 10 5 1 0 68 16 1422
2014 First official language - English 23 38 15 15 8 0 0 61 24 3143
2014 First official language - French 23 40 19 12 6 0 0 63 18 1485

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 41 9 8 3 0 0 80 11 3041
2020 First official language - French 37 46 10 6 2 0 0 83 7 1510
2019 First official language - English 35 43 10 9 4 0 0 77 13 3313
2019 First official language - French 31 47 13 7 2 0 0 78 9 1592
2018 First official language - English 29 44 12 11 4 0 0 73 15 3001
2018 First official language - French 26 47 14 9 3 0 0 73 13 1385
2017 First official language - English 33 41 10 11 5 0 0 74 16 3144
2017 First official language - French 26 47 15 7 3 0 0 74 11 1421

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 31 9 7 3 0 0 81 10 3046
2020 First official language - French 47 35 10 5 2 0 0 83 7 1508
2019 First official language - English 46 32 10 8 4 0 0 78 12 3343
2019 First official language - French 42 35 13 6 3 0 1 78 9 1594
2018 First official language - English 40 36 11 7 5 1 0 77 12 2984
2018 First official language - French 36 39 12 9 3 0 0 76 12 1389
2017 First official language - English 42 35 10 8 5 0 0 77 13 3142
2017 First official language - French 35 41 11 8 3 1 1 77 11 1425
2014 First official language - English 39 36 10 8 5 1 0 76 14 3143
2014 First official language - French 33 39 13 9 4 1 1 73 13 1484

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 42 10 8 2 0 1 80 10 3037
2020 First official language - French 37 42 12 6 1 0 2 80 7 1511
2019 First official language - English 34 41 11 11 3 0 0 76 13 3325
2019 First official language - French 31 44 14 8 2 0 0 76 10 1596
2018 First official language - English 27 48 9 11 4 0 1 76 15 3006
2018 First official language - French 28 46 13 9 3 0 1 75 12 1389
2017 First official language - English 31 41 10 12 5 0 0 72 18 3145
2017 First official language - French 28 44 15 10 3 0 0 72 13 1424
2014 First official language - English 28 42 11 14 5 0 0 70 19 3144
2014 First official language - French 28 43 14 11 3 0 0 71 14 1484

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 24 10 4 3 1 1 83 7 3050
2020 First official language - French 53 27 11 4 3 2 2 82 7 1506

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 35 17 13 7 2 0 62 20 3045
2020 First official language - French 25 40 20 8 4 3 0 67 12 1509
2019 First official language - English 24 33 17 14 9 3 0 59 24 3333
2019 First official language - French 22 40 21 9 4 3 0 64 14 1596
2018 First official language - English 21 34 17 16 10 2 0 56 27 2992
2018 First official language - French 19 39 22 12 5 2 0 60 17 1390
2017 First official language - English 22 35 14 16 10 3 1 59 27 3138
2017 First official language - French 20 42 19 10 4 3 0 65 15 1422
2014 First official language - English 20 33 16 17 11 2 1 55 29 3140
2014 First official language - French 20 39 20 13 5 3 0 61 19 1485

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 29 16 16 12 2 3 54 29 3057
2020 First official language - French 23 33 18 12 9 2 2 59 22 1512
2019 First official language - English 23 29 14 15 14 3 2 55 31 3342
2019 First official language - French 22 33 18 11 11 3 2 58 23 1597
2018 First official language - English 20 30 15 16 15 2 2 52 33 3001
2018 First official language - French 19 33 18 13 12 2 2 54 27 1391
2017 First official language - English 19 25 14 18 19 3 3 47 38 3138
2017 First official language - French 16 35 17 14 13 3 3 54 28 1420
2014 First official language - English 16 27 14 18 20 2 2 45 41 3142
2014 First official language - French 14 31 17 16 15 4 2 48 34 1484

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 25 14 6 4 1 3 75 10 3058
2020 First official language - French 48 24 15 6 2 0 5 76 9 1514
2019 First official language - English 50 27 12 4 3 1 3 80 7 3336
2019 First official language - French 49 24 13 6 2 1 4 77 9 1597

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 28 14 5 2 1 2 78 8 3053
2020 First official language - French 52 25 12 4 2 1 4 81 7 1513
2019 First official language - English 44 27 15 6 3 2 3 75 9 3331
2019 First official language - French 48 24 15 5 2 2 4 77 8 1592

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 80 7 3 1 2 3 3 93 3 3044
2020 First official language - French 78 7 4 2 2 2 5 92 4 1511
2019 First official language - English 79 7 4 1 2 4 4 92 3 3324
2019 First official language - French 76 8 4 2 2 3 5 91 5 1586

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 79 9 3 1 1 1 6 95 2 3051
2020 First official language - French 74 10 4 1 1 2 8 93 2 1509
2019 First official language - English 81 6 3 1 1 2 7 95 2 3330
2019 First official language - French 76 7 2 1 1 2 10 96 2 1593

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 41 10 7 4 0 0 79 11 3038
2020 First official language - French 34 43 13 6 3 0 0 78 9 1504
2019 First official language - English 36 39 11 10 4 0 0 75 14 3317
2019 First official language - French 33 42 14 7 4 0 0 75 11 1591
2018 First official language - English 30 43 11 10 5 0 0 73 15 2989
2018 First official language - French 28 41 16 10 5 0 1 69 15 1383
2017 First official language - English 33 42 9 10 5 0 0 76 15 3132
2017 First official language - French 24 47 16 9 3 0 0 72 13 1420
2014 First official language - English 25 45 11 12 6 0 0 70 19 3143
2014 First official language - French 18 43 18 14 6 0 1 62 20 1485

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 37 12 6 4 0 0 78 10 3048
2020 First official language - French 38 38 15 6 2 0 0 77 8 1513
2019 First official language - English 40 35 12 9 5 0 0 75 13 3335
2019 First official language - French 37 37 15 6 3 0 0 75 10 1599
2018 First official language - English 36 37 12 10 5 0 0 73 15 2980
2018 First official language - French 32 37 18 9 4 0 0 70 12 1382
2017 First official language - English 37 36 12 10 5 0 0 73 15 3136
2017 First official language - French 31 39 17 9 4 0 0 71 13 1419
2014 First official language - English 34 35 14 11 7 0 0 68 18 3142
2014 First official language - French 26 41 16 11 5 0 0 68 16 1484

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 41 12 7 3 1 1 79 10 3047
2020 First official language - French 33 44 13 7 2 0 1 78 9 1499
2019 First official language - English 34 41 12 9 3 1 1 76 12 3312
2019 First official language - French 31 44 15 7 3 0 0 75 10 1571
2018 First official language - English 30 38 15 11 5 0 1 68 17 2988
2018 First official language - French 27 38 19 10 4 0 1 66 14 1380
2017 First official language - English 32 37 14 11 6 0 1 70 16 3134
2017 First official language - French 25 42 20 9 3 0 1 67 13 1419
2014 First official language - English 29 39 15 11 6 0 1 69 16 3140
2014 First official language - French 24 42 18 11 4 0 1 66 15 1484

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 46 16 9 3 3 0 72 12 3054
2020 First official language - French 22 44 21 6 2 5 1 70 9 1509
2019 First official language - English 22 44 17 9 4 3 0 68 14 3336
2019 First official language - French 21 42 22 8 3 5 0 66 11 1593
2018 First official language - English 20 41 20 10 5 3 0 63 16 2994
2018 First official language - French 19 38 26 10 3 4 0 60 14 1390
2017 First official language - English 20 40 19 12 5 3 1 63 17 3139
2017 First official language - French 15 42 24 10 4 5 0 60 15 1421

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 31 10 8 3 0 0 79 11 3045
2020 First official language - French 46 33 11 6 2 0 1 81 8 1508
2019 First official language - English 49 31 9 7 3 0 0 81 10 3336
2019 First official language - French 48 32 10 6 3 1 1 81 8 1590
2018 First official language - English 44 35 10 7 4 0 0 79 11 3000
2018 First official language - French 42 35 13 5 3 0 1 79 8 1385
2017 First official language - English 46 33 9 8 4 0 0 79 12 3141
2017 First official language - French 40 37 12 6 4 1 1 78 9 1420
2014 First official language - English 41 33 10 10 6 1 0 74 15 3141
2014 First official language - French 37 35 16 7 4 0 1 72 11 1485

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 35 17 9 6 0 0 68 15 3037
2020 First official language - French 35 33 18 9 5 0 1 69 13 1503
2019 First official language - English 36 34 17 7 5 0 0 71 12 3324
2019 First official language - French 36 37 14 7 5 0 0 74 12 1594
2018 First official language - English 31 33 20 9 6 0 1 65 15 3004
2018 First official language - French 34 35 16 8 6 0 0 70 14 1387
2017 First official language - English 32 35 18 7 5 0 1 69 13 3145
2017 First official language - French 34 39 15 6 5 0 1 73 11 1425
2014 First official language - English 28 36 19 9 6 0 1 65 15 3143
2014 First official language - French 36 37 16 7 4 0 0 73 11 1484

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 43 57 3057
2020 First official language - French 47 53 1513

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 17 6 1 1 3 8 91 2 3049
2020 First official language - French 60 23 6 1 1 4 6 91 2 1513

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 24 41 36 3058
2020 First official language - French 23 42 35 1515
2019 First official language - English 28 38 35 3344
2019 First official language - French 27 40 33 1597
2018 First official language - English 26 40 34 3007
2018 First official language - French 29 41 30 1394
2017 First official language - English 26 39 35 3142
2017 First official language - French 27 43 30 1423
2014 First official language - English 25 40 34 3142
2014 First official language - French 27 44 30 1484

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 17 32 23 6 17 5 722
2020 First official language - French 21 39 27 3 4 6 357
2019 First official language - English 15 26 23 5 27 4 933
2019 First official language - French 16 32 28 4 14 6 434
2018 First official language - English 15 29 24 5 21 6 824
2018 First official language - French 15 38 29 4 9 6 420
2017 First official language - English 16 23 27 7 22 5 821
2017 First official language - French 16 32 32 5 11 3 384
2014 First official language - English 15 27 29 13 9999 17 829
2014 First official language - French 12 33 36 5 9999 14 403
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 36 7 4 2 0 0 87 5 3047
2020 First official language - French 45 42 9 4 2 0 0 86 5 1504
2019 First official language - English 47 38 8 5 2 0 0 85 7 3326
2019 First official language - French 41 43 11 4 2 0 0 84 5 1590
2018 First official language - English 45 41 7 4 2 0 0 87 6 2999
2018 First official language - French 37 45 11 5 1 0 0 82 6 1388
2017 First official language - English 44 39 8 6 3 0 0 82 9 3140
2017 First official language - French 34 47 11 5 2 0 0 82 7 1420
2014 First official language - English 40 40 9 7 3 0 0 80 10 3143
2014 First official language - French 31 46 14 5 2 1 0 78 8 1483

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 46 15 8 3 1 0 74 11 3052
2020 First official language - French 25 45 18 8 2 1 0 72 10 1510
2019 First official language - English 25 42 16 11 4 1 0 68 15 3336
2019 First official language - French 22 46 19 7 3 2 0 70 11 1598
2018 First official language - English 21 43 18 12 4 2 0 65 16 3000
2018 First official language - French 17 45 23 10 3 1 0 63 13 1394
2017 First official language - English 22 42 17 12 5 1 0 65 18 3135
2017 First official language - French 17 45 22 10 3 2 0 64 13 1422
2014 First official language - English 19 41 19 14 6 2 0 61 20 3142
2014 First official language - French 16 43 22 11 5 2 0 61 17 1483

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 18 40 25 8 1 1 33 26 3054
2020 First official language - French 7 25 38 22 7 1 1 29 33 1508
2019 First official language - English 8 20 39 22 10 1 1 32 28 3336
2019 First official language - French 7 26 37 20 8 1 1 28 34 1596
2018 First official language - English 8 24 39 21 7 1 1 28 33 3004
2018 First official language - French 9 27 38 18 6 1 1 24 37 1388
2017 First official language - English 9 19 41 20 8 1 2 29 30 3128
2017 First official language - French 8 29 36 16 7 1 3 25 38 1417
2014 First official language - English 8 25 40 18 7 1 1 25 34 3137
2014 First official language - French 9 31 37 16 4 1 2 21 41 1482

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 11 25 34 20 3 1 57 18 3037
2020 First official language - French 6 13 28 32 15 4 2 51 20 1501
2019 First official language - English 7 14 29 30 17 2 1 49 21 3325
2019 First official language - French 6 17 30 27 14 4 2 44 25 1589
2018 First official language - English 8 18 31 26 13 2 1 41 27 2989
2018 First official language - French 9 21 32 23 9 4 2 34 32 1384
2017 First official language - English 10 17 30 24 14 2 3 40 28 3122
2017 First official language - French 9 21 30 21 10 4 4 35 32 1418
2014 First official language - English 10 20 33 22 10 2 2 34 32 3134
2014 First official language - French 10 25 30 21 8 4 3 31 37 1482

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 16 26 31 17 8 2 1 25 42 3050
2020 First official language - French 18 28 31 13 5 3 2 19 48 1509
2019 First official language - English 18 24 29 16 8 2 2 26 44 3332
2019 First official language - French 19 28 29 13 7 3 2 21 49 1594
2018 First official language - English 21 28 28 15 6 2 1 22 49 3000
2018 First official language - French 22 30 27 12 5 2 2 17 55 1386
2017 First official language - English 21 25 29 13 7 1 3 20 49 3127
2017 First official language - French 21 31 29 9 5 1 4 15 55 1422
2014 First official language - English 29 26 26 11 5 2 2 17 57 3137
2014 First official language - French 29 31 26 7 3 2 2 10 63 1484

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 14 32 31 14 1 1 46 21 3041
2020 First official language - French 9 22 33 23 10 1 2 34 32 1503
2019 First official language - English 6 16 31 30 17 1 1 47 22 3307
2019 First official language - French 9 21 32 24 11 2 1 36 31 1593
2018 First official language - English 8 16 34 29 12 1 1 41 24 2986
2018 First official language - French 11 23 32 23 7 1 2 31 35 1387
2017 First official language - English 7 15 32 27 16 1 2 44 23 3114
2017 First official language - French 10 22 36 19 8 1 3 28 34 1417
2014 First official language - English 8 18 34 27 11 1 2 39 26 3124
2014 First official language - French 10 26 36 20 6 1 2 27 36 1477

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 21 28 22 13 2 1 36 35 3048
2020 First official language - French 12 22 28 21 12 2 3 35 36 1505
2019 First official language - English 15 20 28 19 14 2 2 34 37 3330
2019 First official language - French 12 23 29 19 12 2 4 33 36 1593
2018 First official language - English 18 24 28 17 9 2 1 27 44 3000
2018 First official language - French 15 27 27 18 8 1 3 27 44 1387
2017 First official language - English 19 23 28 15 10 2 3 26 44 3129
2017 First official language - French 16 27 28 15 8 2 5 24 46 1418
2014 First official language - English 21 26 27 14 8 2 2 23 49 3133
2014 First official language - French 19 32 26 12 7 2 4 19 54 1481

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 12 24 31 21 3 2 55 19 3026
2020 First official language - French 6 16 27 29 16 4 3 48 23 1505
2019 First official language - English 8 15 25 27 19 3 3 49 24 3321
2019 First official language - French 9 19 28 23 13 4 3 40 30 1589
2018 First official language - English 9 16 30 26 14 3 2 42 27 2984
2018 First official language - French 13 25 28 20 9 3 2 31 40 1381
2017 First official language - English 10 15 27 23 17 3 5 43 27 3123
2017 First official language - French 13 20 28 21 10 4 4 33 36 1421
2014 First official language - English 8 14 28 29 14 3 4 46 24 3134
2014 First official language - French 7 19 31 25 11 3 4 39 27 1482

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 23 31 18 10 2 1 28 39 3048
2020 First official language - French 11 24 34 18 9 3 2 28 36 1507
2019 First official language - English 18 23 28 16 10 2 2 28 43 3330
2019 First official language - French 12 23 33 17 8 3 2 27 37 1591
2018 First official language - English 20 26 29 13 8 3 1 22 48 2997
2018 First official language - French 15 28 33 13 7 2 2 22 44 1387
2017 First official language - English 22 25 28 12 8 2 4 21 49 3133
2017 First official language - French 15 24 34 14 6 3 4 21 42 1416
2014 First official language - English 24 26 28 12 6 2 2 19 52 3138
2014 First official language - French 14 26 36 13 6 3 3 20 42 1481

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 17 38 27 10 1 0 38 23 3052
2020 First official language - French 6 18 38 26 11 1 1 37 24 1511
2019 First official language - English 10 20 36 22 11 0 1 33 31 3332
2019 First official language - French 8 22 37 19 11 1 2 31 30 1591

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 37 20 15 6 3 0 57 22 3018
2020 First official language - French 18 40 23 12 3 4 0 60 16 1505
2019 First official language - English 14 33 21 18 8 5 0 50 28 3313
2019 First official language - French 14 35 26 15 5 5 0 51 21 1586

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 28 8 7 4 0 0 82 10 3045
2020 First official language - French 59 30 6 3 2 1 0 89 5 1509
2019 First official language - English 52 28 7 8 4 1 0 81 12 3336
2019 First official language - French 53 32 7 5 2 1 0 86 6 1594
2018 First official language - English 42 31 9 11 5 1 0 74 16 2982
2018 First official language - French 46 35 9 6 3 0 0 82 9 1389
2017 First official language - English 46 28 9 10 7 1 0 74 17 3144
2017 First official language - French 45 38 9 6 3 0 0 83 8 1421
2014 First official language - English 46 29 8 10 6 1 0 76 16 3144
2014 First official language - French 43 37 10 5 3 1 0 82 8 1484

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 28 5 4 2 0 0 90 5 3048
2020 First official language - French 61 31 4 2 1 0 0 92 3 1506
2019 First official language - English 59 27 6 5 2 0 0 87 7 3325
2019 First official language - French 58 33 6 2 1 0 0 90 4 1590
2018 First official language - English 51 34 7 5 3 0 0 85 8 2990
2018 First official language - French 50 40 6 3 1 0 0 90 4 1392
2017 First official language - English 51 32 7 6 3 0 0 84 9 3142
2017 First official language - French 47 41 6 4 2 0 0 88 5 1423
2014 First official language - English 50 34 7 6 2 0 0 85 8 3140
2014 First official language - French 42 45 8 3 1 0 0 88 4 1484

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 33 7 3 2 1 0 88 5 3036
2020 First official language - French 50 38 8 3 1 1 0 88 4 1502
2019 First official language - English 53 33 7 4 2 1 0 87 6 3329
2019 First official language - French 46 39 9 4 1 1 0 86 5 1600
2018 First official language - English 43 40 9 4 2 1 0 85 6 2996
2018 First official language - French 40 42 12 4 2 1 0 82 5 1388

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 39 12 5 3 2 0 80 8 3033
2020 First official language - French 38 44 12 4 1 2 0 83 5 1506
2019 First official language - English 39 40 11 5 3 2 0 81 8 3329
2019 First official language - French 39 42 12 3 1 2 0 82 5 1588
2018 First official language - English 41 39 11 5 2 2 0 81 7 2988
2018 First official language - French 37 45 11 3 1 2 0 84 4 1389
2017 First official language - English 39 40 11 5 2 2 0 81 8 3137
2017 First official language - French 31 48 13 4 1 3 0 82 5 1421
2014 First official language - English 40 38 11 5 2 3 0 81 8 3141
2014 First official language - French 31 46 13 3 1 5 0 81 5 1483

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 36 13 5 2 5 0 79 7 3046
2020 First official language - French 41 37 11 3 1 4 1 83 5 1510
2019 First official language - English 45 32 13 3 2 4 0 81 6 3331
2019 First official language - French 43 38 11 2 1 4 0 84 4 1590
2018 First official language - English 39 35 14 4 2 6 0 78 7 2988
2018 First official language - French 36 42 14 3 1 5 0 81 4 1391
2017 First official language - English 36 35 14 5 3 6 1 77 8 3137
2017 First official language - French 29 43 17 4 1 6 1 77 6 1424
2014 First official language - English 42 32 13 3 2 6 0 80 6 3140
2014 First official language - French 30 43 15 2 1 7 1 79 4 1483

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 31 7 3 2 1 0 88 5 3047
2020 First official language - French 56 34 6 2 1 0 0 91 3 1502
2019 First official language - English 54 32 8 4 2 0 0 86 6 3333
2019 First official language - French 53 35 8 2 1 0 0 88 4 1594
2018 First official language - English 48 37 9 4 2 0 0 85 6 2989
2018 First official language - French 45 43 8 3 1 0 0 88 4 1389
2017 First official language - English 46 36 9 5 3 0 0 83 8 3138
2017 First official language - French 39 46 9 4 2 0 0 85 6 1425
2014 First official language - English 47 36 10 5 3 1 0 83 7 3138
2014 First official language - French 38 45 11 4 2 0 0 84 6 1483

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 24 8 3 2 6 3 85 6 3057
2020 First official language - French 52 25 8 3 2 6 4 86 5 1508

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 35 16 5 2 8 1 75 8 3054
2020 First official language - French 38 36 13 4 1 7 1 80 6 1511

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 31 9 5 2 4 1 82 8 3044
2020 First official language - French 46 35 8 3 2 3 3 86 5 1503

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 31 15 7 4 7 5 71 12 3055
2020 First official language - French 29 37 14 5 2 6 6 75 9 1508
2019 First official language - English 36 29 13 8 5 6 5 72 14 3331
2019 First official language - French 28 33 16 8 3 7 6 69 12 1596
2018 First official language - English 24 34 17 9 6 6 4 65 17 2991
2018 First official language - French 23 35 18 7 5 7 6 66 14 1390
2017 First official language - English 31 30 13 9 7 6 5 68 17 3142
2017 First official language - French 22 36 17 9 5 6 6 66 15 1423
2014 First official language - English 34 31 13 9 6 5 4 70 16 3140
2014 First official language - French 23 35 16 8 6 6 6 66 16 1485

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 39 11 5 3 2 1 80 8 3049
2020 First official language - French 37 44 10 6 2 1 1 82 8 1507
2019 First official language - English 36 38 12 7 3 2 1 77 11 3329
2019 First official language - French 32 44 12 7 3 2 1 78 10 1597
2018 First official language - English 32 42 12 8 3 2 1 76 11 2997
2018 First official language - French 29 44 13 8 3 2 1 75 11 1385
2017 First official language - English 37 39 10 7 4 3 1 78 11 3136
2017 First official language - French 30 43 14 8 3 2 1 75 11 1419
2014 First official language - English 43 38 9 5 2 3 1 83 8 3140
2014 First official language - French 32 47 11 6 2 2 0 81 8 1482

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 38 14 3 2 2 0 80 6 3036
2020 First official language - French 38 42 14 3 1 2 0 81 4 1505
2019 First official language - English 37 38 16 5 3 2 0 76 7 3325
2019 First official language - French 32 44 17 4 1 2 0 77 5 1593
2018 First official language - English 32 41 17 6 3 2 0 74 8 2992
2018 First official language - French 26 45 21 5 2 1 0 72 7 1379

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 27 17 10 8 8 2 61 20 3042
2020 First official language - French 23 34 18 8 6 9 2 64 16 1504
2019 First official language - English 24 26 18 11 9 9 2 57 23 3331
2019 First official language - French 19 29 19 11 7 10 4 57 20 1590
2018 First official language - English 20 29 18 13 10 8 2 54 26 2996
2018 First official language - French 18 28 21 13 8 10 3 52 23 1389
2017 First official language - English 21 26 15 13 12 10 3 54 29 3138
2017 First official language - French 14 28 18 14 9 12 4 50 28 1419
2014 First official language - English 18 26 17 15 12 10 2 50 31 3141
2014 First official language - French 12 25 19 16 12 13 3 44 33 1485

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 49 5 11 3 0 0 81 14 3052
2020 First official language - French 34 48 7 9 2 0 0 82 11 1514

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 41 10 11 3 0 0 75 14 3053
2020 First official language - French 35 40 12 9 3 0 0 75 12 1510
2019 First official language - English 48 32 5 10 5 0 0 80 15 3335
2019 First official language - French 46 35 9 7 3 0 0 81 10 1596
2017 First official language - English 49 34 5 8 4 0 0 83 12 3142
2017 First official language - French 39 42 7 7 4 0 0 81 11 1421
2014 First official language - English 49 33 5 9 4 0 0 82 13 3143
2014 First official language - French 41 40 7 8 4 0 0 81 12 1484

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 35 8 6 2 0 0 85 8 3035
2020 First official language - French 44 37 9 7 2 0 0 82 9 1506
2019 First official language - English 54 33 6 4 2 0 0 88 6 3306
2019 First official language - French 52 36 7 3 1 0 0 88 4 1592
2017 First official language - English 54 34 6 4 2 0 0 88 6 3131
2017 First official language - French 47 41 6 4 1 0 0 89 5 1423
2014 First official language - English 53 35 6 5 2 0 0 88 6 3141
2014 First official language - French 44 43 7 4 1 0 1 88 5 1481

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 83 13 2 1 1 0 0 96 2 3041
2020 First official language - French 54 33 6 5 1 1 0 87 7 1513
2017 First official language - English 77 16 3 1 1 1 1 95 2 3138
2017 First official language - French 44 37 9 7 2 0 1 82 10 1423
2014 First official language - English 77 16 3 1 1 1 1 95 2 3145
2014 First official language - French 42 38 7 8 4 1 1 81 11 1484

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 27 10 4 2 9 3 81 7 3055
2020 First official language - French 44 28 18 6 3 1 0 73 9 1513
2019 First official language - English 46 23 9 4 3 13 2 81 8 3340
2019 First official language - French 42 28 18 6 3 3 0 72 9 1599

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 3055
2020 First official language - French 6 94 1513
2019 First official language - English 10 90 3334
2019 First official language - French 8 92 1596
2018 First official language - English 11 89 2996
2018 First official language - French 10 90 1389

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 43 57 207
2020 First official language - French 41 59 100
2019 First official language - English 46 54 320
2019 First official language - French 45 55 137
2018 First official language - English 45 55 325
2018 First official language - French 49 51 139

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 64 36 207
2020 First official language - French 61 39 100
2019 First official language - English 59 41 320
2019 First official language - French 62 38 137
2018 First official language - English 63 37 325
2018 First official language - French 64 36 139

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 207
2020 First official language - French 11 89 100
2019 First official language - English 10 90 320
2019 First official language - French 7 93 137
2018 First official language - English 11 89 325
2018 First official language - French 7 93 139

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 207
2020 First official language - French 0 100 100

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 207
2020 First official language - French 5 95 100
2019 First official language - English 6 94 320
2019 First official language - French 7 93 137
2018 First official language - English 4 96 325
2018 First official language - French 4 96 139

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 4 96 325
2018 First official language - French 3 97 139

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 207
2020 First official language - French 6 94 100

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 44 56 207
2020 First official language - French 29 71 100
2019 First official language - English 36 64 316
2019 First official language - French 27 73 136
2018 First official language - English 42 58 326
2018 First official language - French 34 66 138

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 37 63 207
2020 First official language - French 42 58 100
2019 First official language - English 39 61 316
2019 First official language - French 46 54 136
2018 First official language - English 45 55 326
2018 First official language - French 45 55 138

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 52 48 207
2020 First official language - French 46 54 100
2019 First official language - English 49 51 316
2019 First official language - French 52 48 136
2018 First official language - English 49 51 326
2018 First official language - French 41 59 138

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 37 63 207
2020 First official language - French 36 64 100
2019 First official language - English 39 61 316
2019 First official language - French 41 59 136
2018 First official language - English 38 62 326
2018 First official language - French 38 62 138

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 37 63 207
2020 First official language - French 27 73 100
2019 First official language - English 32 68 316
2019 First official language - French 36 64 136
2018 First official language - English 38 62 326
2018 First official language - French 31 69 138

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 50 50 207
2020 First official language - French 57 43 100
2019 First official language - English 46 54 316
2019 First official language - French 64 36 136
2018 First official language - English 51 49 326
2018 First official language - French 59 41 138

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 34 66 207
2020 First official language - French 38 62 100
2019 First official language - English 30 70 316
2019 First official language - French 30 70 136
2018 First official language - English 33 67 326
2018 First official language - French 32 68 138

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 316
2019 First official language - French 5 95 136

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 207
2020 First official language - French 13 87 100
2019 First official language - English 9 91 316
2019 First official language - French 5 95 136
2018 First official language - English 11 89 326
2018 First official language - French 17 83 138

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 51 49 207
2020 First official language - French 40 60 100
2019 First official language - English 45 55 316
2019 First official language - French 41 59 136
2018 First official language - English 42 58 326
2018 First official language - French 40 60 138

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 22 78 207
2020 First official language - French 12 88 100
2019 First official language - English 22 78 316
2019 First official language - French 24 76 136
2018 First official language - English 24 76 326
2018 First official language - French 21 79 138

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 18 82 207
2020 First official language - French 14 86 100
2019 First official language - English 15 85 316
2019 First official language - French 15 85 136
2018 First official language - English 16 84 326
2018 First official language - French 9 91 138

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 55 45 207
2020 First official language - French 52 48 100
2019 First official language - English 55 45 315
2019 First official language - French 58 42 136
2018 First official language - English 56 44 326
2018 First official language - French 49 51 139

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 26 74 207
2020 First official language - French 26 74 100
2019 First official language - English 29 71 315
2019 First official language - French 32 68 136
2018 First official language - English 30 70 326
2018 First official language - French 25 75 139

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 207
2020 First official language - French 9 91 100
2019 First official language - English 12 88 315
2019 First official language - French 10 90 136
2018 First official language - English 11 89 326
2018 First official language - French 12 88 139

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 18 82 207
2020 First official language - French 16 84 100
2019 First official language - English 18 82 315
2019 First official language - French 18 82 136
2018 First official language - English 22 78 326
2018 First official language - French 12 88 139

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 207
2020 First official language - French 13 87 100
2019 First official language - English 12 88 315
2019 First official language - French 16 84 136
2018 First official language - English 10 90 326
2018 First official language - French 13 87 139

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 207
2020 First official language - French 7 93 100
2019 First official language - English 4 96 315
2019 First official language - French 5 95 136
2018 First official language - English 7 93 326
2018 First official language - French 6 94 139

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 207
2020 First official language - French 9 91 100
2019 First official language - English 12 88 315
2019 First official language - French 16 84 136
2018 First official language - English 11 89 326
2018 First official language - French 14 86 139

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 207
2020 First official language - French 13 87 100
2019 First official language - English 13 87 315
2019 First official language - French 12 88 136
2018 First official language - English 11 89 326
2018 First official language - French 12 88 139

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 28 72 207
2020 First official language - French 28 72 100
2019 First official language - English 24 76 315
2019 First official language - French 24 76 136
2018 First official language - English 26 74 326
2018 First official language - French 26 74 139

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 195
2020 First official language - French 11 89 93
2019 First official language - English 8 92 300
2019 First official language - French 13 87 129
2018 First official language - English 7 93 304
2018 First official language - French 13 87 131

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 22 78 195
2020 First official language - French 19 81 93
2019 First official language - English 24 76 300
2019 First official language - French 25 75 129
2018 First official language - English 25 75 304
2018 First official language - French 16 84 131

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 195
2020 First official language - French 7 93 93
2019 First official language - English 10 90 300
2019 First official language - French 10 90 129
2018 First official language - English 7 93 304
2018 First official language - French 12 88 131

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 300
2019 First official language - French 12 88 129
2018 First official language - English 6 94 304
2018 First official language - French 12 88 131

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 195
2020 First official language - French 9 91 93
2019 First official language - English 11 89 300
2019 First official language - French 11 89 129
2018 First official language - English 11 89 304
2018 First official language - French 9 91 131

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 195
2020 First official language - French 12 88 93
2019 First official language - English 7 93 300
2019 First official language - French 10 90 129
2018 First official language - English 9 91 304
2018 First official language - French 8 92 131

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 195
2020 First official language - French 13 87 93
2019 First official language - English 14 86 300
2019 First official language - French 18 82 129
2018 First official language - English 10 90 304
2018 First official language - French 19 81 131

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 195
2020 First official language - French 6 94 93
2019 First official language - English 12 88 300
2019 First official language - French 7 93 129
2018 First official language - English 9 91 304
2018 First official language - French 9 91 131

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 15 85 195
2020 First official language - French 6 94 93
2019 First official language - English 12 88 300
2019 First official language - French 12 88 129
2018 First official language - English 8 92 304
2018 First official language - French 8 92 131

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 37 63 195
2020 First official language - French 17 83 93
2019 First official language - English 34 66 300
2019 First official language - French 23 77 129
2018 First official language - English 33 67 304
2018 First official language - French 21 79 131

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 195
2020 First official language - French 14 86 93
2019 First official language - English 10 90 300
2019 First official language - French 11 89 129
2018 First official language - English 8 92 304
2018 First official language - French 9 91 131

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 55 45 195
2020 First official language - French 46 54 93
2019 First official language - English 46 54 300
2019 First official language - French 44 56 129
2018 First official language - English 47 53 304
2018 First official language - French 45 55 131

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 2 98 300
2019 First official language - French 0 100 129

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 60 40 195
2020 First official language - French 51 49 93
2019 First official language - English 60 40 300
2019 First official language - French 45 55 129
2018 First official language - English 59 41 304
2018 First official language - French 43 57 131

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 195
2020 First official language - French 5 95 93

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 195
2020 First official language - French 12 88 93
2019 First official language - English 14 86 300
2019 First official language - French 12 88 129
2018 First official language - English 14 86 304
2018 First official language - French 12 88 131

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 16 15 5 3 35 8 60 14 3054
2020 First official language - French 17 19 14 3 2 36 9 65 9 1510
2019 First official language - English 17 16 17 6 4 31 10 55 17 3336
2019 First official language - French 14 17 16 4 3 34 11 58 12 1595
2018 First official language - English 14 17 20 6 4 31 6 50 17 2991
2018 First official language - French 14 17 19 5 4 33 8 53 15 1388
2017 First official language - English 16 16 18 6 5 30 9 52 18 3141
2017 First official language - French 11 21 18 4 4 32 10 54 15 1423
2014 First official language - English 14 17 18 6 4 33 8 52 18 3142
2014 First official language - French 8 18 17 5 4 38 10 50 17 1485

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 33 15 4 3 9 1 76 7 3054
2020 First official language - French 33 38 14 3 2 9 1 79 6 1509
2019 First official language - English 36 32 14 5 3 9 1 75 9 3341
2019 First official language - French 31 37 15 3 2 11 1 77 5 1598
2018 First official language - English 29 34 18 5 3 9 1 70 10 2997
2018 First official language - French 25 38 19 4 2 10 1 71 7 1386
2017 First official language - English 30 32 17 6 4 10 2 70 10 3140
2017 First official language - French 20 41 17 4 3 13 1 71 9 1422
2014 First official language - English 26 30 18 6 4 14 1 67 11 3142
2014 First official language - French 17 37 20 4 3 19 1 67 9 1483

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 3054
2020 First official language - French 4 96 1506
2019 First official language - English 5 95 3327
2019 First official language - French 5 95 1597
2018 First official language - English 5 95 2997
2018 First official language - French 5 95 1389

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 40 60 160
2020 First official language - French 28 72 66
2019 First official language - English 39 61 158
2019 First official language - French 38 62 76
2018 First official language - English 37 63 161
2018 First official language - French 31 69 70

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 79 21 160
2020 First official language - French 78 22 66
2019 First official language - English 84 16 158
2019 First official language - French 81 19 76
2018 First official language - English 81 19 161
2018 First official language - French 86 14 70

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 5 95 161
2018 First official language - French 0 100 70

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 160
2020 First official language - French 0 100 66
2019 First official language - English 0 100 158
2019 First official language - French 0 100 76
2018 First official language - English 0 100 161
2018 First official language - French 0 100 70

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 160
2020 First official language - French 7 93 66
2019 First official language - English 12 88 158
2019 First official language - French 7 93 76

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 160
2020 First official language - French 14 86 66
2019 First official language - English 5 95 158
2019 First official language - French 7 93 76

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 23 77 160
2020 First official language - French 7 93 66
2019 First official language - English 29 71 158
2019 First official language - French 17 83 75
2018 First official language - English 21 79 161
2018 First official language - French 10 90 71

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 21 79 160
2020 First official language - French 15 85 66
2019 First official language - English 24 76 158
2019 First official language - French 29 71 75
2018 First official language - English 20 80 161
2018 First official language - French 18 82 71

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 18 82 158
2019 First official language - French 11 89 75
2018 First official language - English 11 89 161
2018 First official language - French 10 90 71

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 158
2019 First official language - French 8 92 75

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 31 69 160
2020 First official language - French 22 78 66
2019 First official language - English 29 71 158
2019 First official language - French 20 80 75
2018 First official language - English 31 69 161
2018 First official language - French 24 76 71

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 39 61 160
2020 First official language - French 22 78 66
2019 First official language - English 37 63 158
2019 First official language - French 19 81 75
2018 First official language - English 32 68 161
2018 First official language - French 21 79 71

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 16 84 160
2020 First official language - French 16 84 66
2019 First official language - English 17 83 158
2019 First official language - French 13 87 75
2018 First official language - English 16 84 161
2018 First official language - French 21 79 71

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 161
2018 First official language - French 0 100 71

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 18 82 160
2020 First official language - French 7 93 66
2019 First official language - English 21 79 158
2019 First official language - French 11 89 75
2018 First official language - English 14 86 161
2018 First official language - French 9 91 71

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 160
2020 First official language - French 0 100 66

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 160
2020 First official language - French 37 63 66
2019 First official language - English 14 86 158
2019 First official language - French 30 70 75
2018 First official language - English 16 84 161
2018 First official language - French 28 72 71

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 37 63 160
2020 First official language - French 39 61 66
2019 First official language - English 32 68 158
2019 First official language - French 36 64 74
2018 First official language - English 36 64 161
2018 First official language - French 25 75 71

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 160
2020 First official language - French 15 85 66
2019 First official language - English 16 84 158
2019 First official language - French 18 82 74
2018 First official language - English 19 81 161
2018 First official language - French 13 87 71

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 15 85 160
2020 First official language - French 19 81 66
2019 First official language - English 18 82 158
2019 First official language - French 11 89 74
2018 First official language - English 20 80 161
2018 First official language - French 8 92 71

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 160
2020 First official language - French 11 89 66
2019 First official language - English 4 96 158
2019 First official language - French 8 92 74

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 158
2019 First official language - French 7 93 74

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 160
2020 First official language - French 10 90 66
2019 First official language - English 9 91 158
2019 First official language - French 18 82 74

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 44 56 160
2020 First official language - French 41 59 66
2019 First official language - English 43 57 158
2019 First official language - French 46 54 74
2018 First official language - English 42 58 161
2018 First official language - French 61 39 71

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 140
2019 First official language - French 8 92 62

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 18 82 140
2019 First official language - French 12 88 62
2018 First official language - English 24 76 153
2018 First official language - French 16 84 69

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 6 94 153
2018 First official language - French 0 100 69

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 140
2019 First official language - French 13 87 62
2018 First official language - English 9 91 153
2018 First official language - French 9 91 69

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 11 89 140
2019 First official language - French 12 88 62
2018 First official language - English 6 94 153
2018 First official language - French 20 80 69

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 8 92 140
2019 First official language - French 12 88 62
2018 First official language - English 11 89 153
2018 First official language - French 11 89 69

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 28 72 140
2019 First official language - French 19 81 62
2018 First official language - English 31 69 153
2018 First official language - French 18 82 69

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 11 89 153
2018 First official language - French 11 89 69

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 39 61 140
2019 First official language - French 50 50 62
2018 First official language - English 43 57 153
2018 First official language - French 42 58 69

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 57 43 140
2019 First official language - French 56 44 62
2018 First official language - English 67 33 153
2018 First official language - French 58 42 69

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 8 92 140
2019 First official language - French 13 87 62
2018 First official language - English 10 90 153
2018 First official language - French 11 89 69

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 15 15 3 2 39 7 62 10 3049
2020 First official language - French 18 19 14 2 2 37 8 67 7 1506
2019 First official language - English 19 14 17 3 2 36 9 60 10 3332
2019 First official language - French 15 17 17 2 2 37 9 61 8 1593
2018 First official language - English 16 15 22 3 2 36 7 53 8 2994
2018 First official language - French 14 18 20 3 2 36 7 57 8 1389
2017 First official language - English 16 14 19 3 2 38 9 55 9 3140
2017 First official language - French 11 20 17 2 2 38 10 59 8 1419
2014 First official language - English 15 14 19 2 2 40 8 56 8 3142
2014 First official language - French 9 16 16 3 2 44 10 54 10 1485

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 33 15 3 2 10 1 77 6 3054
2020 First official language - French 33 37 13 3 2 10 2 80 5 1510
2019 First official language - English 38 30 15 3 2 11 1 77 6 3339
2019 First official language - French 32 36 14 2 2 12 1 79 5 1596
2018 First official language - English 30 33 19 3 2 11 1 72 6 2991
2018 First official language - French 25 37 18 3 2 14 1 73 6 1388
2017 First official language - English 32 31 17 3 2 14 2 74 6 3140
2017 First official language - French 21 39 18 2 2 16 2 73 5 1421
2014 First official language - English 29 29 17 3 2 18 1 72 7 3141
2014 First official language - French 18 35 16 3 2 25 2 72 6 1485

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 3038
2020 First official language - French 7 93 1507

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 3040
2020 First official language - French 9 91 1509
2019 First official language - English 12 88 3335
2019 First official language - French 13 87 1596
2017 First official language - English 15 85 3136
2017 First official language - French 13 87 1422
2014 First official language - English 14 86 3132
2014 First official language - French 12 88 1482

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 55 45 270
2020 First official language - French 34 66 144

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 81 19 269
2020 First official language - French 77 23 146
2019 First official language - English 87 13 392
2019 First official language - French 85 15 207
2017 First official language - English 75 25 457
2017 First official language - French 74 26 183
2014 First official language - English 82 18 439
2014 First official language - French 79 21 183

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 32 8 7 2 0 0 82 9 219
2020 First official language - French 52 34 8 4 2 1 0 86 6 114
2019 First official language - English 51 32 6 7 3 0 0 84 10 339
2019 First official language - French 56 33 4 4 3 0 0 90 6 178
2017 First official language - English 52 34 6 5 2 1 1 87 7 345
2017 First official language - French 56 38 1 2 1 1 1 96 3 136
2014 First official language - English 61 26 4 6 3 0 0 87 9 359
2014 First official language - French 55 30 7 4 3 0 0 86 8 144

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 32 7 4 1 3 2 86 6 3054
2020 First official language - French 45 37 6 3 1 3 4 89 5 1512
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 35 14 8 3 3 0 74 12 3045
2020 First official language - French 34 35 17 9 3 2 0 71 12 1508

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 44 11 10 2 0 0 77 12 3055
2020 First official language - French 33 44 12 8 2 1 0 78 10 1510

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 40 13 10 3 1 0 73 13 3044
2020 First official language - French 33 41 14 8 2 1 0 75 11 1500

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 38 19 9 3 1 1 69 12 3026
2020 First official language - French 29 41 19 7 2 1 1 71 9 1498

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 36 11 5 2 1 1 82 6 3046
2020 First official language - French 41 41 12 3 1 1 1 84 4 1504

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 71 14 4 0 0 7 2 94 1 3050
2020 First official language - French 63 29 4 2 1 1 0 94 3 1510

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 35 6 3 1 1 0 90 3 3038
2020 First official language - French 52 38 7 2 0 1 0 91 2 1502

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 31 6 5 2 1 0 86 7 3034
2020 First official language - French 53 33 8 4 2 0 0 86 6 1505

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 29 7 5 2 1 0 87 6 3049
2020 First official language - French 51 33 9 3 2 1 0 85 5 1508

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 94 6 929
2020 First official language - French 96 4 486

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 36 21 18 5 1 1 56 23 880
2020 First official language - French 18 30 23 20 7 1 1 49 28 468

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 40 8 4 1 1 0 87 5 3044
2020 First official language - French 43 43 10 3 1 1 0 86 4 1506
2019 First official language - English 35 43 12 5 2 2 0 80 8 3328
2019 First official language - French 35 44 13 4 1 2 0 81 6 1585
2018 First official language - English 32 44 13 6 2 3 0 78 9 3002
2018 First official language - French 29 46 17 5 2 2 0 76 7 1389
2017 First official language - English 23 44 15 8 5 4 0 70 14 3141
2017 First official language - French 19 43 22 8 3 5 0 65 12 1423

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 31 12 10 5 1 0 72 16 3044
2020 First official language - French 44 33 10 8 3 1 0 79 11 1507

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 27 10 3 2 3 1 85 5 3042
2020 First official language - French 53 31 10 3 2 2 0 85 5 1502

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 36 14 8 3 1 0 74 11 3058
2020 First official language - French 37 36 14 9 3 1 0 74 12 1509
2019 First official language - English 28 39 16 10 5 2 0 68 15 3337
2019 First official language - French 28 41 17 9 4 2 0 70 13 1597
2018 First official language - English 26 37 17 12 6 2 0 64 18 3002
2018 First official language - French 22 40 20 12 4 1 0 64 17 1388
2017 First official language - English 20 39 16 14 8 2 0 61 22 3138
2017 First official language - French 15 45 19 12 7 2 0 62 19 1423

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 51 10 12 2 1 1 75 15 930
2020 First official language - French 20 50 17 9 3 1 0 71 12 486
2019 First official language - English 18 43 16 14 4 3 2 64 19 928
2019 First official language - French 17 43 21 11 4 1 2 63 15 498

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 28 16 9 7 0 2 68 16 3053
2020 First official language - French 41 25 16 8 8 0 3 68 16 1512

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 33 18 10 6 0 0 65 16 3046
2020 First official language - French 30 29 20 11 8 0 1 60 19 1506
2019 First official language - English 19 31 22 13 14 0 0 51 27 3341
2019 First official language - French 21 27 22 14 15 0 1 48 30 1598
2018 First official language - English 16 25 24 14 20 0 1 41 35 3002
2018 First official language - French 15 24 24 16 19 0 2 40 36 1391
2017 First official language - English 17 26 20 16 21 0 1 43 37 3137
2017 First official language - French 11 20 22 17 27 0 3 32 45 1423

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 28 27 16 11 0 0 45 28 3044
2020 First official language - French 16 26 26 20 11 0 0 42 32 1512
2019 First official language - English 18 31 27 14 9 0 0 49 24 3339
2019 First official language - French 17 27 30 17 9 0 0 44 26 1595
2018 First official language - English 13 27 30 18 11 0 0 40 30 2991
2018 First official language - French 12 25 31 20 11 0 1 38 32 1388
2017 First official language - English 15 30 28 17 10 0 1 45 27 3136
2017 First official language - French 12 23 33 17 14 0 1 35 32 1421

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 33 21 11 7 0 1 61 18 3047
2020 First official language - French 21 28 25 17 8 0 1 49 25 1508
2019 First official language - English 30 33 20 10 6 0 1 64 16 3325
2019 First official language - French 22 30 25 14 8 0 1 53 22 1589
2018 First official language - English 20 34 24 13 8 0 1 55 21 2985
2018 First official language - French 15 29 28 16 10 0 1 45 27 1387
2017 First official language - English 25 34 21 11 7 0 2 61 18 3135
2017 First official language - French 14 30 26 17 12 0 1 44 29 1421

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 27 22 16 12 1 1 49 29 3040
2020 First official language - French 20 24 24 18 13 0 1 45 31 1504
2019 First official language - English 22 24 23 15 14 0 1 47 29 3326
2019 First official language - French 21 25 24 16 11 1 1 47 28 1583
2018 First official language - English 15 23 25 19 16 0 1 39 35 2980
2018 First official language - French 14 24 28 18 14 0 1 39 32 1389
2017 First official language - English 17 24 24 18 16 1 2 42 34 3142
2017 First official language - French 15 23 26 20 15 0 2 38 35 1422

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 29 15 9 5 0 2 71 14 3040
2020 First official language - French 37 26 17 10 5 0 4 66 15 1503
2019 First official language - English 44 29 13 6 4 1 3 76 11 3328
2019 First official language - French 43 26 14 7 4 0 6 74 11 1588
2018 First official language - English 38 29 16 8 5 0 3 70 13 2989
2018 First official language - French 38 27 15 9 5 0 6 69 15 1387
2017 First official language - English 38 30 14 7 4 0 6 74 11 3139
2017 First official language - French 33 29 16 6 5 1 10 69 13 1420

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 30 23 15 10 0 0 52 25 3047
2020 First official language - French 28 27 24 14 7 0 0 55 21 1512
2019 First official language - English 28 32 21 10 7 0 1 61 18 3330
2019 First official language - French 34 27 22 10 6 0 1 61 16 1594
2018 First official language - English 24 30 24 13 9 0 0 54 22 3000
2018 First official language - French 26 31 23 11 8 0 1 58 19 1390
2017 First official language - English 25 33 23 12 7 0 0 58 19 3125
2017 First official language - French 26 33 23 10 7 0 1 60 17 1423

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 23 17 10 10 0 9 59 22 3048
2020 First official language - French 29 25 21 12 7 0 7 57 20 1507

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 36 20 8 4 1 1 68 11 3047
2020 First official language - French 31 34 22 8 3 1 1 67 10 1508
2019 First official language - English 27 38 20 9 5 1 1 66 14 3337
2019 First official language - French 29 36 22 8 4 1 1 66 12 1590
2018 First official language - English 20 37 26 10 6 0 0 58 16 2991
2018 First official language - French 25 33 25 10 5 1 1 59 15 1375
2017 First official language - English 25 32 24 11 6 0 1 58 17 3125
2017 First official language - French 24 34 24 11 4 1 2 59 15 1418

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 37 23 9 5 0 0 62 15 3038
2020 First official language - French 25 35 24 10 5 0 1 61 15 1503
2019 First official language - English 24 36 22 10 6 1 1 62 16 3331
2019 First official language - French 26 32 24 11 5 1 1 59 16 1591
2018 First official language - English 18 35 26 14 7 1 0 53 21 2984
2018 First official language - French 18 35 25 14 7 0 1 54 20 1381
2017 First official language - English 21 35 23 13 6 0 1 57 20 3127
2017 First official language - French 20 32 26 12 7 1 2 53 20 1419

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 35 18 9 5 0 0 68 14 3043
2020 First official language - French 32 35 18 9 4 1 1 68 13 1504
2019 First official language - English 29 34 21 10 6 0 1 63 16 3327
2019 First official language - French 30 32 22 10 5 0 1 62 15 1585
2018 First official language - English 22 34 24 13 7 0 0 57 19 2989
2018 First official language - French 24 31 24 13 6 0 1 56 19 1378
2017 First official language - English 26 33 22 11 7 0 1 60 18 3130
2017 First official language - French 24 33 23 13 5 0 2 59 18 1422

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 27 12 6 4 0 0 77 11 3039
2020 First official language - French 46 29 12 8 3 0 1 76 12 1499
2019 First official language - English 47 27 14 7 5 0 1 74 12 3320
2019 First official language - French 45 28 15 6 4 1 1 74 11 1589

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 33 22 11 5 0 0 62 16 3049
2020 First official language - French 31 30 22 11 5 0 1 62 16 1505

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 35 23 11 5 0 0 61 16 3046
2020 First official language - French 27 34 21 11 6 0 1 61 17 1510
2019 First official language - English 34 34 19 9 4 0 1 68 13 3319
2019 First official language - French 32 33 20 9 5 0 1 66 14 1576
2018 First official language - English 25 34 24 10 6 0 1 60 16 2977
2018 First official language - French 25 32 25 10 6 0 1 58 17 1370
2017 First official language - English 27 35 21 10 5 1 1 63 15 3126
2017 First official language - French 25 34 22 10 5 1 2 61 16 1421

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 32 16 5 2 0 1 77 7 3036
2020 First official language - French 49 28 13 5 3 0 2 79 7 1498
2019 First official language - English 52 27 11 5 4 0 1 80 9 3323
2019 First official language - French 57 22 11 4 3 0 2 82 7 1581
2018 First official language - English 49 28 13 5 3 0 1 79 8 2977
2018 First official language - French 52 25 12 4 3 0 3 80 7 1378
2017 First official language - English 55 26 11 4 2 0 1 83 6 3138
2017 First official language - French 55 24 12 4 2 0 3 82 6 1421

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 40 22 8 5 0 0 65 13 3038
2020 First official language - French 28 35 22 10 5 0 1 63 15 1503

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 74 14 5 1 1 0 5 92 2 3039
2020 First official language - French 64 19 7 3 1 1 6 88 4 1498
2019 First official language - English 77 11 4 1 1 1 5 93 3 3333
2019 First official language - French 71 13 3 2 1 1 8 93 3 1579
2018 First official language - English 72 15 5 2 2 1 4 92 3 2985
2018 First official language - French 68 15 6 2 1 1 7 90 4 1376

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 83 8 3 1 2 1 2 94 3 3032
2020 First official language - French 81 9 3 2 2 1 3 93 4 1499
2019 First official language - English 78 10 4 2 3 1 2 91 5 3327
2019 First official language - French 75 9 5 2 3 1 4 89 6 1593
2018 First official language - English 75 12 4 2 3 1 3 90 6 2984
2018 First official language - French 71 12 5 3 3 1 5 89 6 1379
2017 First official language - English 76 12 4 3 2 1 2 90 5 3138
2017 First official language - French 72 13 5 4 2 0 5 89 6 1423

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 69 21 6 2 1 0 1 91 3 3027
2020 First official language - French 68 18 7 3 2 0 2 88 5 1497
2019 First official language - English 60 26 8 3 2 0 1 87 5 3315
2019 First official language - French 57 25 10 4 2 0 3 84 6 1590
2018 First official language - English 55 29 10 3 2 0 1 84 5 2999
2018 First official language - French 56 24 10 5 2 0 2 82 7 1391
2017 First official language - English 57 28 9 3 1 0 1 87 4 3131
2017 First official language - French 52 27 10 3 3 0 4 83 6 1421

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 67 18 7 3 3 0 1 86 7 3036
2020 First official language - French 69 16 6 4 3 0 2 87 7 1502
2019 First official language - English 63 20 9 4 4 0 1 84 8 3317
2019 First official language - French 62 19 8 5 4 0 3 83 9 1586
2018 First official language - English 53 23 12 5 5 0 1 77 10 2993
2018 First official language - French 56 20 11 6 5 0 3 78 11 1387
2017 First official language - English 58 21 10 6 4 0 1 81 10 3136
2017 First official language - French 58 19 9 5 4 0 4 81 10 1423

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 12 4 1 1 0 17 92 3 3043
2020 First official language - French 63 11 5 2 1 0 17 90 4 1506
2019 First official language - English 61 14 5 1 1 0 18 91 3 3305
2019 First official language - French 57 13 6 2 1 1 21 90 3 1589
2018 First official language - English 52 14 6 2 1 0 24 88 4 2988
2018 First official language - French 56 13 6 2 1 0 21 88 4 1385
2017 First official language - English 56 14 5 2 1 0 23 90 4 3131
2017 First official language - French 55 13 5 2 1 0 24 90 4 1419

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 71 19 5 2 0 0 2 92 2 3052
2020 First official language - French 75 14 6 2 1 0 4 92 2 1509
2019 First official language - English 70 18 6 1 1 0 4 92 2 3318
2019 First official language - French 73 14 5 1 1 1 6 93 2 1588
2018 First official language - English 64 21 7 2 1 0 4 90 3 2985
2018 First official language - French 70 17 5 1 1 0 5 92 3 1379
2017 First official language - English 67 19 5 2 1 1 6 92 2 3119
2017 First official language - French 67 17 5 2 1 0 8 91 3 1414

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 68 18 6 3 3 1 1 88 6 3050
2020 First official language - French 74 14 5 3 2 0 2 90 5 1504
2019 First official language - English 69 16 6 3 4 1 2 88 7 3325
2019 First official language - French 75 11 4 2 2 1 4 91 5 1594
2018 First official language - English 68 16 6 4 3 1 2 87 7 2993
2018 First official language - French 72 13 5 3 3 0 5 89 6 1389
2017 First official language - English 65 17 7 4 4 1 3 85 8 3140
2017 First official language - French 69 13 5 4 3 1 6 88 7 1421

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 32 16 6 2 0 1 76 8 3054
2020 First official language - French 45 28 17 6 3 0 1 74 9 1508
2019 First official language - English 51 29 13 3 2 0 1 82 5 3322
2019 First official language - French 51 27 12 5 2 0 2 81 6 1591
2018 First official language - English 44 32 17 4 2 0 2 77 6 2997
2018 First official language - French 48 27 16 4 3 0 2 77 7 1387
2017 First official language - English 48 32 12 4 2 0 2 81 6 3132
2017 First official language - French 48 29 14 4 2 0 3 80 6 1421

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 44 24 7 3 0 0 66 10 3056
2020 First official language - French 27 40 24 6 3 0 0 67 9 1510

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 35 37 12 4 0 0 47 16 3052
2020 First official language - French 13 32 39 13 3 0 0 45 16 1511
2019 First official language - English 16 37 32 11 3 0 0 53 14 3341
2019 First official language - French 15 34 36 12 3 0 0 49 15 1597
2018 First official language - English 10 34 37 14 5 0 0 44 19 2996
2018 First official language - French 10 31 40 15 4 0 0 41 19 1390
2017 First official language - English 9 34 38 13 6 0 0 43 18 3141
2017 First official language - French 8 28 44 15 5 0 0 36 20 1422

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 21 39 23 7 0 0 30 30 3042
2020 First official language - French 7 19 39 24 11 0 0 35 26 1508
2019 First official language - English 8 17 40 25 10 0 0 35 25 3323
2019 First official language - French 6 16 39 26 12 0 0 39 22 1591
2018 First official language - English 9 21 39 23 8 0 0 32 29 2977
2018 First official language - French 6 20 39 25 10 0 0 35 26 1385
2017 First official language - English 7 20 41 24 8 0 0 32 27 3137
2017 First official language - French 6 18 41 23 12 0 0 35 24 1419
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 47 20 1 61 39 3060
2020 First official language - French 31 54 14 1 63 37 1515

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 33 67 942
2020 First official language - French 37 63 478

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 20 11 5 4 2 10 76 11 3054
2020 First official language - French 41 18 13 10 7 1 11 67 18 1512
2019 First official language - English 43 20 13 7 7 1 8 69 16 3311
2019 First official language - French 38 17 15 11 10 1 8 60 24 1588
2018 First official language - English 41 20 12 8 9 1 9 68 19 2993
2018 First official language - French 34 17 15 12 10 1 10 58 25 1391

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 19 15 23 29 2 4 29 54 940
2020 First official language - French 11 17 18 21 24 1 8 31 50 477

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 15 13 24 41 1 1 20 67 942
2020 First official language - French 6 12 19 26 34 0 4 18 63 478
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