2020 Public Service Employee Survey Results by Theme for Environment and Climate Change Canada by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 41 39 10 6 3 0 0 81 9 1048
2020 3 to 10 years in current department or agency 40 40 11 6 3 0 0 80 9 1432
2020 11 to 20 years in current department or agency 36 43 11 6 3 0 0 79 9 1262
2020 More than 20 years in current department or agency 44 37 11 5 3 0 0 81 8 538
2019 Less than 3 years in current department or agency 41 40 9 6 4 0 0 81 9 1184
2019 3 to 10 years in current department or agency 38 43 9 6 4 0 0 81 10 1445
2019 11 to 20 years in current department or agency 36 44 10 7 3 0 0 80 10 1226
2019 More than 20 years in current department or agency 39 44 9 5 3 0 0 83 8 518
2018 Less than 3 years in current department or agency 36 46 10 6 2 0 0 82 8 1254
2018 3 to 10 years in current department or agency 33 44 11 7 4 0 0 77 12 1423
2018 11 to 20 years in current department or agency 32 47 11 7 3 0 0 79 10 1122
2018 More than 20 years in current department or agency 37 41 10 7 5 0 0 78 12 516
2017 Less than 3 years in current department or agency 39 44 9 5 3 0 0 83 8 1003
2017 3 to 10 years in current department or agency 33 45 10 7 4 0 0 79 11 1646
2017 11 to 20 years in current department or agency 33 48 9 6 3 0 0 81 10 1262
2017 More than 20 years in current department or agency 36 45 9 8 2 0 0 81 10 595
2014 Less than 3 years in current department or agency 38 43 12 6 2 0 0 81 8 879
2014 3 to 10 years in current department or agency 27 48 12 10 4 0 0 75 14 1909
2014 11 to 20 years in current department or agency 29 47 9 9 5 0 0 77 14 1076
2014 More than 20 years in current department or agency 33 47 10 8 2 0 0 80 10 707

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 44 38 9 7 2 0 0 82 9 1043
2020 3 to 10 years in current department or agency 39 38 13 6 5 0 0 77 11 1431
2020 11 to 20 years in current department or agency 34 43 9 9 4 0 0 77 13 1260
2020 More than 20 years in current department or agency 39 37 11 7 6 0 0 76 13 536
2019 Less than 3 years in current department or agency 46 37 9 6 3 0 0 82 9 1185
2019 3 to 10 years in current department or agency 36 38 12 8 6 0 0 74 14 1439
2019 11 to 20 years in current department or agency 31 40 14 9 5 0 0 72 14 1225
2019 More than 20 years in current department or agency 31 41 14 9 5 0 0 72 14 513
2018 Less than 3 years in current department or agency 42 39 11 6 2 0 0 81 8 1253
2018 3 to 10 years in current department or agency 29 43 12 11 5 0 0 72 16 1430
2018 11 to 20 years in current department or agency 26 42 15 11 7 0 0 68 17 1121
2018 More than 20 years in current department or agency 27 43 14 9 7 0 0 70 16 523
2017 Less than 3 years in current department or agency 42 37 11 6 3 0 0 80 9 999
2017 3 to 10 years in current department or agency 27 40 15 11 6 0 0 67 17 1640
2017 11 to 20 years in current department or agency 26 42 14 10 7 0 0 68 17 1261
2017 More than 20 years in current department or agency 27 43 13 10 6 0 0 71 16 594

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 50 36 10 3 1 0 0 86 5 1036
2020 3 to 10 years in current department or agency 52 34 9 3 1 0 0 87 4 1422
2020 11 to 20 years in current department or agency 50 36 10 3 1 0 0 86 4 1260
2020 More than 20 years in current department or agency 59 32 6 2 1 0 0 91 3 534
2019 Less than 3 years in current department or agency 52 33 10 4 2 0 0 85 6 1171
2019 3 to 10 years in current department or agency 53 34 8 3 2 0 0 87 5 1438
2019 11 to 20 years in current department or agency 50 38 8 2 1 0 0 88 3 1213
2019 More than 20 years in current department or agency 60 29 7 3 2 0 0 88 5 514
2018 Less than 3 years in current department or agency 48 37 10 3 1 0 0 85 5 1245
2018 3 to 10 years in current department or agency 48 37 9 3 2 0 0 86 6 1426
2018 11 to 20 years in current department or agency 47 40 9 2 1 0 0 88 3 1118
2018 More than 20 years in current department or agency 53 35 8 3 1 0 0 88 4 515
2017 Less than 3 years in current department or agency 50 35 10 3 1 0 0 85 5 999
2017 3 to 10 years in current department or agency 49 38 8 3 1 0 0 88 4 1643
2017 11 to 20 years in current department or agency 51 38 7 2 1 0 0 89 3 1260
2017 More than 20 years in current department or agency 60 32 5 3 1 0 0 92 3 591
2014 Less than 3 years in current department or agency 60 30 7 1 1 0 0 90 2 879
2014 3 to 10 years in current department or agency 53 34 8 3 2 0 0 87 5 1909
2014 11 to 20 years in current department or agency 56 32 6 4 1 0 0 89 5 1074
2014 More than 20 years in current department or agency 58 32 7 3 1 0 0 90 3 708

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 48 36 9 6 2 0 0 84 7 1048
2020 3 to 10 years in current department or agency 46 39 10 4 2 0 0 84 6 1435
2020 11 to 20 years in current department or agency 42 42 10 3 2 0 0 84 5 1268
2020 More than 20 years in current department or agency 48 36 10 4 1 0 0 85 5 535
2019 Less than 3 years in current department or agency 49 36 9 4 3 0 0 85 6 1185
2019 3 to 10 years in current department or agency 45 39 10 4 3 0 0 84 6 1443
2019 11 to 20 years in current department or agency 41 44 10 5 2 0 0 84 6 1229
2019 More than 20 years in current department or agency 46 37 10 5 1 0 0 84 7 516
2018 Less than 3 years in current department or agency 44 40 10 4 2 1 0 84 6 1253
2018 3 to 10 years in current department or agency 40 41 11 5 3 0 0 81 8 1427
2018 11 to 20 years in current department or agency 36 46 11 4 3 0 0 82 7 1124
2018 More than 20 years in current department or agency 41 39 10 8 1 0 0 80 9 523
2017 Less than 3 years in current department or agency 48 37 8 4 3 0 0 85 7 999
2017 3 to 10 years in current department or agency 39 42 10 6 3 0 0 81 9 1643
2017 11 to 20 years in current department or agency 38 45 10 5 2 0 0 83 7 1259
2017 More than 20 years in current department or agency 43 41 9 6 2 0 0 84 7 592
2014 Less than 3 years in current department or agency 47 38 9 4 2 0 0 85 6 878
2014 3 to 10 years in current department or agency 35 44 12 6 3 0 0 79 9 1910
2014 11 to 20 years in current department or agency 37 44 10 6 3 0 0 81 9 1074
2014 More than 20 years in current department or agency 40 44 10 4 1 0 0 84 5 706

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 56 30 8 3 2 0 0 87 5 1042
2020 3 to 10 years in current department or agency 45 36 12 5 2 0 0 81 7 1429
2020 11 to 20 years in current department or agency 39 36 16 6 3 0 0 75 8 1257
2020 More than 20 years in current department or agency 43 35 13 5 4 0 0 78 9 533
2019 Less than 3 years in current department or agency 56 28 9 3 2 1 0 85 5 1183
2019 3 to 10 years in current department or agency 40 37 13 6 4 0 0 77 10 1440
2019 11 to 20 years in current department or agency 33 39 17 7 3 0 0 72 10 1228
2019 More than 20 years in current department or agency 35 37 17 7 5 0 0 72 12 519
2018 Less than 3 years in current department or agency 54 30 10 4 1 1 0 85 5 1251
2018 3 to 10 years in current department or agency 34 37 18 7 3 0 0 71 11 1424
2018 11 to 20 years in current department or agency 28 39 19 9 4 1 0 68 14 1123
2018 More than 20 years in current department or agency 31 36 19 8 4 1 0 68 13 523
2017 Less than 3 years in current department or agency 51 33 8 4 3 1 0 84 7 1000
2017 3 to 10 years in current department or agency 32 37 18 8 4 1 0 70 13 1648
2017 11 to 20 years in current department or agency 26 41 19 9 5 1 0 67 14 1259
2017 More than 20 years in current department or agency 30 37 17 9 5 1 0 68 14 592
2014 Less than 3 years in current department or agency 46 36 10 5 2 1 0 82 7 878
2014 3 to 10 years in current department or agency 24 40 19 13 5 1 0 64 17 1910
2014 11 to 20 years in current department or agency 21 38 19 15 7 1 0 59 22 1076
2014 More than 20 years in current department or agency 24 38 20 12 6 1 0 63 17 708

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 53 34 8 4 1 0 0 87 5 1042
2020 3 to 10 years in current department or agency 42 37 12 6 3 0 0 79 9 1428
2020 11 to 20 years in current department or agency 35 40 15 6 3 0 0 76 10 1248
2020 More than 20 years in current department or agency 40 37 12 7 3 0 0 77 11 532
2019 Less than 3 years in current department or agency 54 31 9 4 2 1 0 85 6 1173
2019 3 to 10 years in current department or agency 37 38 13 8 4 0 0 76 12 1434
2019 11 to 20 years in current department or agency 30 43 15 9 3 0 0 73 11 1221
2019 More than 20 years in current department or agency 31 39 16 9 4 0 0 70 13 516
2018 Less than 3 years in current department or agency 52 33 10 3 1 1 0 86 4 1247
2018 3 to 10 years in current department or agency 30 42 16 7 4 0 0 72 11 1418
2018 11 to 20 years in current department or agency 25 43 18 11 4 0 0 68 14 1120
2018 More than 20 years in current department or agency 28 39 17 11 5 0 0 67 16 522
2017 Less than 3 years in current department or agency 50 35 8 4 2 1 0 85 7 998
2017 3 to 10 years in current department or agency 30 40 15 10 5 0 0 70 14 1643
2017 11 to 20 years in current department or agency 24 44 17 11 4 0 0 68 15 1260
2017 More than 20 years in current department or agency 27 39 17 11 5 1 0 66 17 592
2014 Less than 3 years in current department or agency 45 37 10 5 2 0 0 82 8 877
2014 3 to 10 years in current department or agency 22 40 20 14 5 0 0 62 18 1909
2014 11 to 20 years in current department or agency 20 36 20 16 6 0 0 57 23 1075
2014 More than 20 years in current department or agency 21 41 18 14 6 0 0 63 20 708

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 44 26 16 7 3 3 0 73 11 1046
2020 3 to 10 years in current department or agency 42 25 18 7 4 3 0 70 11 1433
2020 11 to 20 years in current department or agency 38 31 17 7 4 2 1 72 11 1261
2020 More than 20 years in current department or agency 46 25 16 6 5 1 2 73 11 535
2019 Less than 3 years in current department or agency 45 21 18 8 5 3 0 68 13 1187
2019 3 to 10 years in current department or agency 37 28 18 9 5 3 0 67 14 1446
2019 11 to 20 years in current department or agency 34 32 17 8 5 2 1 69 14 1230
2019 More than 20 years in current department or agency 40 28 16 8 4 3 1 71 12 519
2018 Less than 3 years in current department or agency 39 27 19 8 3 4 0 69 12 1253
2018 3 to 10 years in current department or agency 32 30 19 11 6 3 0 64 17 1425
2018 11 to 20 years in current department or agency 28 32 19 11 7 2 1 62 19 1124
2018 More than 20 years in current department or agency 38 26 18 8 5 3 2 67 14 523
2017 Less than 3 years in current department or agency 41 25 15 8 5 6 1 70 13 999
2017 3 to 10 years in current department or agency 31 27 20 10 7 4 1 61 18 1646
2017 11 to 20 years in current department or agency 30 30 19 11 5 5 0 63 17 1257
2017 More than 20 years in current department or agency 35 32 16 6 5 5 2 71 12 593
2014 Less than 3 years in current department or agency 35 24 19 9 5 6 2 64 15 878
2014 3 to 10 years in current department or agency 26 28 18 14 8 4 0 57 24 1909
2014 11 to 20 years in current department or agency 25 30 20 12 7 5 1 59 20 1076
2014 More than 20 years in current department or agency 34 30 18 8 4 5 2 68 12 707
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 55 26 10 4 1 1 3 84 6 1046
2020 3 to 10 years in current department or agency 52 28 12 3 2 1 2 83 5 1432
2020 11 to 20 years in current department or agency 54 28 11 4 2 1 1 83 6 1264
2020 More than 20 years in current department or agency 52 28 10 5 2 1 2 83 7 539
2019 Less than 3 years in current department or agency 54 26 12 4 2 1 2 83 5 1189
2019 3 to 10 years in current department or agency 52 27 11 5 2 1 2 81 7 1442
2019 11 to 20 years in current department or agency 51 31 12 4 1 1 1 83 5 1226
2019 More than 20 years in current department or agency 50 28 14 4 2 1 1 79 7 516

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 56 30 7 5 2 0 0 87 7 1048
2020 3 to 10 years in current department or agency 51 32 9 5 2 0 0 84 7 1434
2020 11 to 20 years in current department or agency 50 34 8 5 3 0 0 84 8 1265
2020 More than 20 years in current department or agency 49 33 10 5 3 0 0 82 8 537
2019 Less than 3 years in current department or agency 55 30 8 4 2 0 1 85 7 1181
2019 3 to 10 years in current department or agency 45 32 10 8 4 0 0 78 12 1431
2019 11 to 20 years in current department or agency 44 35 10 7 4 0 0 80 11 1225
2019 More than 20 years in current department or agency 43 36 9 8 4 0 0 79 12 515
2018 Less than 3 years in current department or agency 50 30 9 6 3 1 1 82 9 1247
2018 3 to 10 years in current department or agency 40 35 11 8 4 1 0 76 12 1420
2018 11 to 20 years in current department or agency 38 37 10 9 6 0 0 75 15 1118
2018 More than 20 years in current department or agency 38 37 11 9 4 1 1 75 13 517
2017 Less than 3 years in current department or agency 54 29 7 5 3 1 1 85 8 1001
2017 3 to 10 years in current department or agency 42 35 9 9 5 1 0 78 13 1647
2017 11 to 20 years in current department or agency 39 38 9 9 4 0 0 78 13 1260
2017 More than 20 years in current department or agency 39 39 10 6 4 1 0 79 11 593
2014 Less than 3 years in current department or agency 54 29 7 6 2 1 1 84 8 878
2014 3 to 10 years in current department or agency 39 35 11 10 5 0 0 74 15 1910
2014 11 to 20 years in current department or agency 38 36 11 8 5 1 0 75 13 1076
2014 More than 20 years in current department or agency 36 39 12 8 5 1 0 75 13 708

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 62 26 6 4 2 0 0 88 6 1047
2020 3 to 10 years in current department or agency 59 26 7 5 3 0 0 85 8 1435
2020 11 to 20 years in current department or agency 59 28 6 5 2 0 0 87 7 1266
2020 More than 20 years in current department or agency 57 27 10 4 2 0 0 84 6 539
2019 Less than 3 years in current department or agency 59 27 6 5 2 0 0 86 8 1187
2019 3 to 10 years in current department or agency 51 29 9 7 4 0 0 80 11 1446
2019 11 to 20 years in current department or agency 51 31 10 6 3 0 0 82 9 1228
2019 More than 20 years in current department or agency 51 31 9 5 4 0 0 82 9 517
2018 Less than 3 years in current department or agency 57 27 6 6 3 0 0 84 9 1249
2018 3 to 10 years in current department or agency 47 30 11 7 5 0 0 77 12 1424
2018 11 to 20 years in current department or agency 44 31 12 7 6 0 0 75 13 1123
2018 More than 20 years in current department or agency 45 30 12 8 5 0 0 75 13 519
2017 Less than 3 years in current department or agency 62 24 7 4 3 1 0 86 7 999
2017 3 to 10 years in current department or agency 49 28 10 8 5 0 0 77 13 1643
2017 11 to 20 years in current department or agency 50 31 9 6 4 0 0 81 10 1260
2017 More than 20 years in current department or agency 53 28 10 5 4 0 0 81 10 593
2014 Less than 3 years in current department or agency 58 27 7 4 2 0 0 86 7 879
2014 3 to 10 years in current department or agency 45 31 11 8 5 0 0 76 13 1908
2014 11 to 20 years in current department or agency 46 31 10 8 6 0 0 77 13 1076
2014 More than 20 years in current department or agency 46 30 13 6 3 1 0 77 10 707

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 53 25 6 4 2 9 0 86 7 1048
2020 3 to 10 years in current department or agency 37 33 12 6 3 8 0 76 11 1436
2020 11 to 20 years in current department or agency 32 34 15 6 3 9 0 73 11 1264
2020 More than 20 years in current department or agency 35 30 15 7 4 9 0 71 12 539
2019 Less than 3 years in current department or agency 46 30 9 4 3 8 0 83 7 1187
2019 3 to 10 years in current department or agency 29 36 17 7 5 7 0 69 13 1437
2019 11 to 20 years in current department or agency 24 36 18 8 5 9 0 66 14 1225
2019 More than 20 years in current department or agency 23 37 19 7 6 7 0 65 14 520
2018 Less than 3 years in current department or agency 42 31 10 4 2 11 0 83 6 1259
2018 3 to 10 years in current department or agency 23 35 19 10 6 8 0 63 17 1431
2018 11 to 20 years in current department or agency 19 36 19 11 6 10 0 61 18 1125
2018 More than 20 years in current department or agency 23 31 24 6 6 10 0 60 14 524
2017 Less than 3 years in current department or agency 45 28 8 4 3 11 1 83 8 1001
2017 3 to 10 years in current department or agency 25 35 15 10 6 8 1 66 17 1647
2017 11 to 20 years in current department or agency 19 38 21 9 5 8 0 62 15 1262
2017 More than 20 years in current department or agency 23 32 16 9 7 13 0 63 19 595
2014 Less than 3 years in current department or agency 43 28 9 4 3 13 0 82 8 878
2014 3 to 10 years in current department or agency 22 36 18 9 6 9 0 64 17 1908
2014 11 to 20 years in current department or agency 21 32 19 12 7 9 0 59 21 1076
2014 More than 20 years in current department or agency 22 35 17 8 5 13 0 65 15 707

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 47 31 11 6 3 3 0 80 8 1049
2020 3 to 10 years in current department or agency 30 36 17 9 6 2 0 68 15 1434
2020 11 to 20 years in current department or agency 26 38 17 11 6 2 0 65 18 1261
2020 More than 20 years in current department or agency 26 36 16 13 7 2 0 63 21 538
2019 Less than 3 years in current department or agency 40 34 12 6 3 5 0 78 10 1184
2019 3 to 10 years in current department or agency 23 35 19 13 8 2 0 59 21 1434
2019 11 to 20 years in current department or agency 17 39 20 15 7 2 0 57 22 1219
2019 More than 20 years in current department or agency 16 38 22 12 10 2 0 55 23 520
2018 Less than 3 years in current department or agency 39 33 14 5 3 6 0 77 8 1256
2018 3 to 10 years in current department or agency 18 33 20 16 9 2 0 53 26 1429
2018 11 to 20 years in current department or agency 13 37 21 17 10 2 0 51 27 1121
2018 More than 20 years in current department or agency 15 32 21 20 11 2 0 48 31 524
2017 Less than 3 years in current department or agency 40 31 10 7 4 7 1 77 12 1001
2017 3 to 10 years in current department or agency 18 35 20 15 10 2 0 54 25 1647
2017 11 to 20 years in current department or agency 13 36 24 15 10 2 0 50 26 1260
2017 More than 20 years in current department or agency 16 33 20 17 12 3 0 50 29 594
2014 Less than 3 years in current department or agency 35 35 13 7 4 6 0 75 11 878
2014 3 to 10 years in current department or agency 17 33 21 16 10 3 0 51 27 1907
2014 11 to 20 years in current department or agency 14 33 20 18 12 3 0 48 30 1075
2014 More than 20 years in current department or agency 14 32 23 18 10 3 0 47 29 708

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 31 34 14 12 4 5 0 69 16 1045
2020 3 to 10 years in current department or agency 20 33 20 14 8 4 0 56 23 1428
2020 11 to 20 years in current department or agency 16 32 22 18 8 4 0 50 27 1259
2020 More than 20 years in current department or agency 14 36 19 17 11 3 0 52 29 536
2019 Less than 3 years in current department or agency 29 33 16 9 5 7 0 68 15 1184
2019 3 to 10 years in current department or agency 15 32 20 18 11 4 0 49 30 1436
2019 11 to 20 years in current department or agency 11 31 24 20 10 4 0 45 31 1224
2019 More than 20 years in current department or agency 9 33 23 18 13 4 0 44 32 516
2018 Less than 3 years in current department or agency 27 33 16 9 4 11 0 67 15 1254
2018 3 to 10 years in current department or agency 12 28 24 21 12 4 0 41 34 1428
2018 11 to 20 years in current department or agency 8 29 23 23 13 4 0 38 38 1121
2018 More than 20 years in current department or agency 8 24 25 24 14 4 0 34 40 523
2017 Less than 3 years in current department or agency 29 29 15 8 6 12 1 67 16 1001
2017 3 to 10 years in current department or agency 12 31 21 19 12 5 0 45 33 1646
2017 11 to 20 years in current department or agency 8 29 26 19 14 4 0 38 35 1257
2017 More than 20 years in current department or agency 9 26 22 22 16 5 0 37 40 594
2014 Less than 3 years in current department or agency 24 33 15 10 5 11 1 65 18 877
2014 3 to 10 years in current department or agency 10 27 25 20 13 5 0 40 34 1906
2014 11 to 20 years in current department or agency 7 25 24 22 16 5 0 33 41 1076
2014 More than 20 years in current department or agency 7 24 27 21 15 6 0 33 39 708

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 29 41 12 12 4 3 0 72 16 1048
2020 3 to 10 years in current department or agency 19 35 19 17 8 2 0 55 26 1435
2020 11 to 20 years in current department or agency 17 37 21 16 8 2 0 55 24 1266
2020 More than 20 years in current department or agency 17 37 17 17 11 2 0 55 28 537
2019 Less than 3 years in current department or agency 26 34 16 13 6 4 0 63 20 1185
2019 3 to 10 years in current department or agency 13 30 20 21 14 2 0 44 36 1439
2019 11 to 20 years in current department or agency 10 34 23 19 11 2 0 45 32 1223
2019 More than 20 years in current department or agency 12 33 20 20 12 2 0 47 33 518
2018 Less than 3 years in current department or agency 26 34 14 13 6 7 0 65 20 1257
2018 3 to 10 years in current department or agency 9 29 20 25 15 1 0 39 41 1431
2018 11 to 20 years in current department or agency 8 31 23 23 13 2 0 39 37 1125
2018 More than 20 years in current department or agency 8 32 20 26 12 2 0 41 39 521
2017 Less than 3 years in current department or agency 28 32 12 11 6 9 1 67 19 998
2017 3 to 10 years in current department or agency 12 31 20 21 13 3 0 44 36 1645
2017 11 to 20 years in current department or agency 9 34 21 20 13 3 0 44 34 1260
2017 More than 20 years in current department or agency 13 31 21 18 14 3 0 45 33 594
2014 Less than 3 years in current department or agency 24 34 17 11 5 8 0 64 17 877
2014 3 to 10 years in current department or agency 11 32 21 21 13 3 0 44 35 1905
2014 11 to 20 years in current department or agency 8 33 20 22 15 3 0 42 38 1075
2014 More than 20 years in current department or agency 7 34 22 21 13 3 0 43 35 707
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 47 36 9 5 3 0 0 83 8 1046
2020 3 to 10 years in current department or agency 36 39 12 9 4 0 0 75 13 1435
2020 11 to 20 years in current department or agency 32 41 14 9 4 0 0 72 14 1264
2020 More than 20 years in current department or agency 30 39 16 9 6 0 0 69 15 538
2019 Less than 3 years in current department or agency 45 35 10 6 3 0 0 81 9 1186
2019 3 to 10 years in current department or agency 31 38 13 12 6 0 0 69 18 1444
2019 11 to 20 years in current department or agency 25 40 17 12 6 0 0 65 18 1225
2019 More than 20 years in current department or agency 24 40 17 12 7 0 0 64 19 517
2018 Less than 3 years in current department or agency 40 37 14 6 2 1 1 78 9 1252
2018 3 to 10 years in current department or agency 26 38 16 12 7 0 0 64 20 1427
2018 11 to 20 years in current department or agency 22 38 18 13 8 0 0 60 22 1125
2018 More than 20 years in current department or agency 20 40 19 12 8 0 0 60 21 521
2017 Less than 3 years in current department or agency 40 38 11 6 4 1 1 78 10 1000
2017 3 to 10 years in current department or agency 25 37 15 14 8 0 0 63 22 1645
2017 11 to 20 years in current department or agency 23 39 16 14 8 0 0 62 22 1261
2017 More than 20 years in current department or agency 23 43 14 12 8 0 0 66 20 595
2014 Less than 3 years in current department or agency 36 39 13 8 3 1 1 75 12 879
2014 3 to 10 years in current department or agency 21 39 16 15 8 0 0 60 23 1909
2014 11 to 20 years in current department or agency 20 37 15 16 11 0 0 57 28 1075
2014 More than 20 years in current department or agency 19 40 21 14 7 0 0 59 20 708

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 41 41 8 8 2 0 0 82 9 1042
2020 3 to 10 years in current department or agency 37 42 10 8 3 0 0 79 11 1431
2020 11 to 20 years in current department or agency 35 45 9 8 3 0 0 80 10 1261
2020 More than 20 years in current department or agency 37 43 11 7 2 0 0 81 9 535
2019 Less than 3 years in current department or agency 36 43 10 8 3 0 0 79 11 1184
2019 3 to 10 years in current department or agency 32 43 12 10 4 0 0 75 13 1440
2019 11 to 20 years in current department or agency 31 46 10 10 3 0 0 77 13 1216
2019 More than 20 years in current department or agency 34 44 12 7 4 0 0 77 11 512
2018 Less than 3 years in current department or agency 32 42 13 10 3 0 0 74 13 1253
2018 3 to 10 years in current department or agency 25 47 13 10 5 0 0 72 15 1428
2018 11 to 20 years in current department or agency 28 46 12 11 4 0 0 74 14 1126
2018 More than 20 years in current department or agency 28 45 14 11 3 0 0 72 14 522
2017 Less than 3 years in current department or agency 36 39 11 9 4 0 0 76 13 1001
2017 3 to 10 years in current department or agency 30 41 12 11 4 0 0 72 16 1646
2017 11 to 20 years in current department or agency 29 46 11 10 4 0 0 75 14 1262
2017 More than 20 years in current department or agency 29 47 11 9 5 0 0 76 13 593

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 52 31 9 6 2 0 0 83 8 1043
2020 3 to 10 years in current department or agency 47 32 11 7 3 0 0 79 10 1430
2020 11 to 20 years in current department or agency 47 34 10 6 3 0 0 81 9 1262
2020 More than 20 years in current department or agency 46 35 10 6 4 1 0 81 10 538
2019 Less than 3 years in current department or agency 50 30 10 6 2 1 1 81 8 1188
2019 3 to 10 years in current department or agency 44 32 10 9 5 0 0 77 13 1443
2019 11 to 20 years in current department or agency 39 36 13 8 3 0 1 76 11 1228
2019 More than 20 years in current department or agency 40 36 11 8 4 0 0 76 12 520
2018 Less than 3 years in current department or agency 46 33 10 6 3 1 1 81 9 1250
2018 3 to 10 years in current department or agency 38 39 10 8 5 0 0 77 13 1425
2018 11 to 20 years in current department or agency 34 39 13 8 6 0 0 73 14 1124
2018 More than 20 years in current department or agency 35 38 13 8 5 0 0 73 14 519
2017 Less than 3 years in current department or agency 46 34 7 7 3 1 1 81 11 1002
2017 3 to 10 years in current department or agency 39 36 11 9 4 1 0 76 14 1648
2017 11 to 20 years in current department or agency 36 40 11 9 4 0 0 76 13 1260
2017 More than 20 years in current department or agency 38 40 12 5 4 0 0 78 10 595
2014 Less than 3 years in current department or agency 45 36 9 6 2 1 1 82 8 878
2014 3 to 10 years in current department or agency 36 37 12 9 6 1 0 74 15 1910
2014 11 to 20 years in current department or agency 37 38 9 10 5 0 0 76 15 1076
2014 More than 20 years in current department or agency 33 39 14 8 5 0 0 72 14 707

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 40 41 9 7 2 0 1 82 9 1043
2020 3 to 10 years in current department or agency 38 40 11 8 2 0 1 78 10 1429
2020 11 to 20 years in current department or agency 34 44 11 8 2 0 1 79 10 1257
2020 More than 20 years in current department or agency 33 44 12 7 2 0 2 79 10 536
2019 Less than 3 years in current department or agency 35 41 10 10 3 0 0 77 13 1183
2019 3 to 10 years in current department or agency 32 41 12 11 4 0 0 74 15 1441
2019 11 to 20 years in current department or agency 29 46 13 10 2 0 0 75 12 1226
2019 More than 20 years in current department or agency 33 41 12 11 3 0 1 74 14 517
2018 Less than 3 years in current department or agency 32 45 9 10 2 1 1 78 12 1256
2018 3 to 10 years in current department or agency 27 48 10 11 4 0 0 75 15 1434
2018 11 to 20 years in current department or agency 26 49 8 12 4 0 0 76 16 1125
2018 More than 20 years in current department or agency 23 50 13 10 3 0 1 73 14 523
2017 Less than 3 years in current department or agency 36 39 12 8 4 1 1 76 12 1003
2017 3 to 10 years in current department or agency 27 43 12 13 4 0 0 71 17 1646
2017 11 to 20 years in current department or agency 28 44 11 12 5 0 0 72 17 1262
2017 More than 20 years in current department or agency 29 41 12 11 6 0 1 71 17 595
2014 Less than 3 years in current department or agency 37 40 11 9 3 1 1 77 12 878
2014 3 to 10 years in current department or agency 27 43 12 14 5 0 0 70 19 1910
2014 11 to 20 years in current department or agency 25 45 11 13 5 0 0 71 18 1075
2014 More than 20 years in current department or agency 27 39 15 14 5 0 0 67 19 708

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 60 23 9 4 2 1 1 85 5 1047
2020 3 to 10 years in current department or agency 56 24 11 5 3 1 1 81 8 1433
2020 11 to 20 years in current department or agency 51 28 12 3 3 1 1 81 7 1261
2020 More than 20 years in current department or agency 49 27 10 6 4 1 3 79 10 535

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 34 35 14 9 3 4 0 73 13 1040
2020 3 to 10 years in current department or agency 24 37 19 12 6 2 0 62 19 1433
2020 11 to 20 years in current department or agency 18 39 20 14 7 1 0 58 21 1262
2020 More than 20 years in current department or agency 20 34 23 13 8 2 0 55 21 536
2019 Less than 3 years in current department or agency 32 36 14 9 5 4 0 71 14 1184
2019 3 to 10 years in current department or agency 19 37 19 14 9 1 0 58 23 1440
2019 11 to 20 years in current department or agency 14 36 24 16 9 1 0 50 26 1229
2019 More than 20 years in current department or agency 16 34 20 17 12 1 1 50 29 518
2018 Less than 3 years in current department or agency 34 35 14 8 3 5 1 73 12 1253
2018 3 to 10 years in current department or agency 17 36 20 16 10 1 0 53 26 1428
2018 11 to 20 years in current department or agency 13 37 20 18 11 1 0 50 30 1125
2018 More than 20 years in current department or agency 14 34 21 21 8 1 0 49 30 520
2017 Less than 3 years in current department or agency 36 34 10 8 2 8 2 78 11 1000
2017 3 to 10 years in current department or agency 19 38 17 15 10 1 0 58 25 1644
2017 11 to 20 years in current department or agency 16 38 17 17 11 1 0 54 28 1259
2017 More than 20 years in current department or agency 17 37 17 18 9 1 0 55 27 595
2014 Less than 3 years in current department or agency 32 35 11 9 4 8 2 74 14 876
2014 3 to 10 years in current department or agency 19 34 19 17 10 2 0 54 27 1910
2014 11 to 20 years in current department or agency 16 36 17 19 11 1 0 52 30 1074
2014 More than 20 years in current department or agency 19 36 19 16 10 1 0 55 26 708

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 30 31 16 12 5 5 1 65 18 1048
2020 3 to 10 years in current department or agency 23 33 17 14 12 1 1 57 26 1434
2020 11 to 20 years in current department or agency 17 30 19 19 13 1 2 48 32 1266
2020 More than 20 years in current department or agency 17 27 17 15 18 0 6 46 36 538
2019 Less than 3 years in current department or agency 29 33 13 10 9 4 1 65 21 1188
2019 3 to 10 years in current department or agency 22 32 15 14 14 1 1 55 29 1445
2019 11 to 20 years in current department or agency 15 31 17 19 16 1 1 46 36 1230
2019 More than 20 years in current department or agency 15 25 19 18 18 1 3 42 38 519
2018 Less than 3 years in current department or agency 31 30 15 9 6 5 4 67 17 1258
2018 3 to 10 years in current department or agency 18 33 16 15 16 1 1 52 32 1432
2018 11 to 20 years in current department or agency 12 32 14 22 18 1 1 45 41 1125
2018 More than 20 years in current department or agency 14 25 20 18 19 2 3 40 39 521
2017 Less than 3 years in current department or agency 27 28 12 10 7 8 7 65 21 998
2017 3 to 10 years in current department or agency 18 30 16 16 18 1 1 49 35 1645
2017 11 to 20 years in current department or agency 13 28 15 20 21 1 1 42 42 1261
2017 More than 20 years in current department or agency 14 25 18 19 20 1 3 40 41 592
2014 Less than 3 years in current department or agency 22 31 12 11 10 7 7 62 25 876
2014 3 to 10 years in current department or agency 14 29 15 18 20 2 1 45 40 1910
2014 11 to 20 years in current department or agency 14 26 14 20 23 2 1 40 45 1076
2014 More than 20 years in current department or agency 13 25 20 19 19 1 3 40 39 708

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 51 24 14 6 2 1 2 78 8 1049
2020 3 to 10 years in current department or agency 47 25 15 6 3 0 2 75 10 1435
2020 11 to 20 years in current department or agency 41 25 17 8 5 1 3 69 13 1266
2020 More than 20 years in current department or agency 51 24 12 5 2 0 5 79 8 539
2019 Less than 3 years in current department or agency 55 25 10 3 2 1 3 84 6 1189
2019 3 to 10 years in current department or agency 47 28 15 5 3 0 2 76 8 1440
2019 11 to 20 years in current department or agency 43 28 17 6 3 0 2 73 10 1230
2019 More than 20 years in current department or agency 48 28 10 6 4 1 3 79 11 518

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 52 24 14 5 2 1 2 78 7 1046
2020 3 to 10 years in current department or agency 49 28 14 4 3 1 1 78 7 1433
2020 11 to 20 years in current department or agency 45 30 14 5 2 1 3 78 8 1266
2020 More than 20 years in current department or agency 48 26 11 6 4 1 4 78 10 538
2019 Less than 3 years in current department or agency 49 24 14 6 2 2 3 77 8 1186
2019 3 to 10 years in current department or agency 45 28 16 6 4 1 2 74 9 1440
2019 11 to 20 years in current department or agency 41 29 16 7 3 2 2 73 10 1225
2019 More than 20 years in current department or agency 43 29 14 5 3 2 4 77 8 519

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 86 5 2 1 1 3 2 96 1 1045
2020 3 to 10 years in current department or agency 79 9 4 1 2 3 3 92 4 1428
2020 11 to 20 years in current department or agency 77 8 4 2 2 3 3 91 4 1263
2020 More than 20 years in current department or agency 73 7 4 3 3 4 6 89 7 536
2019 Less than 3 years in current department or agency 80 8 3 1 1 3 3 94 3 1181
2019 3 to 10 years in current department or agency 78 8 4 2 2 3 2 91 4 1439
2019 11 to 20 years in current department or agency 75 8 5 2 3 4 3 90 5 1222
2019 More than 20 years in current department or agency 71 8 5 2 2 5 6 89 5 517

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 79 9 5 1 0 2 4 94 1 1046
2020 3 to 10 years in current department or agency 79 9 3 1 1 2 5 95 2 1429
2020 11 to 20 years in current department or agency 76 10 4 1 1 2 7 94 2 1266
2020 More than 20 years in current department or agency 74 8 4 2 1 2 10 93 3 537
2019 Less than 3 years in current department or agency 81 7 2 1 1 2 6 96 2 1184
2019 3 to 10 years in current department or agency 81 7 2 1 1 1 7 95 2 1441
2019 11 to 20 years in current department or agency 79 5 3 1 1 2 8 94 2 1227
2019 More than 20 years in current department or agency 73 6 3 1 2 2 13 94 3 517

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 39 41 11 6 2 0 0 81 9 1042
2020 3 to 10 years in current department or agency 36 41 11 8 4 0 0 77 12 1425
2020 11 to 20 years in current department or agency 33 45 11 7 4 0 0 78 11 1256
2020 More than 20 years in current department or agency 38 41 10 7 4 0 0 79 11 537
2019 Less than 3 years in current department or agency 41 37 11 7 3 0 1 79 10 1184
2019 3 to 10 years in current department or agency 32 40 12 10 5 0 0 72 15 1437
2019 11 to 20 years in current department or agency 29 44 12 10 5 0 0 73 15 1219
2019 More than 20 years in current department or agency 31 42 12 10 4 0 0 73 15 514
2018 Less than 3 years in current department or agency 36 40 11 8 3 0 1 77 11 1250
2018 3 to 10 years in current department or agency 27 41 14 12 7 0 0 68 18 1423
2018 11 to 20 years in current department or agency 26 46 13 9 6 0 0 72 15 1123
2018 More than 20 years in current department or agency 27 45 12 11 5 0 0 72 16 520
2017 Less than 3 years in current department or agency 40 36 11 8 4 1 0 77 12 998
2017 3 to 10 years in current department or agency 27 44 13 11 4 0 0 72 15 1644
2017 11 to 20 years in current department or agency 28 49 9 9 5 0 0 76 14 1257
2017 More than 20 years in current department or agency 29 45 11 9 5 0 0 75 14 591
2014 Less than 3 years in current department or agency 29 44 12 9 4 1 1 74 14 878
2014 3 to 10 years in current department or agency 21 44 15 13 6 0 0 66 20 1910
2014 11 to 20 years in current department or agency 21 44 12 14 8 0 0 65 22 1076
2014 More than 20 years in current department or agency 22 46 14 13 5 0 1 68 18 707

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 43 37 12 5 2 0 0 81 7 1045
2020 3 to 10 years in current department or agency 41 35 13 7 3 0 0 76 11 1433
2020 11 to 20 years in current department or agency 36 41 12 6 4 0 0 77 10 1263
2020 More than 20 years in current department or agency 38 36 15 6 4 0 1 75 10 537
2019 Less than 3 years in current department or agency 46 35 11 5 4 0 0 80 9 1187
2019 3 to 10 years in current department or agency 39 33 14 8 5 0 0 72 14 1443
2019 11 to 20 years in current department or agency 32 39 14 10 4 0 0 72 14 1229
2019 More than 20 years in current department or agency 33 38 14 9 6 0 0 71 15 517
2018 Less than 3 years in current department or agency 42 37 11 7 2 0 0 80 9 1247
2018 3 to 10 years in current department or agency 33 37 14 11 5 0 0 70 16 1421
2018 11 to 20 years in current department or agency 31 38 15 10 5 0 0 69 16 1117
2018 More than 20 years in current department or agency 33 36 16 11 4 0 0 69 15 522
2017 Less than 3 years in current department or agency 44 32 11 8 3 0 1 78 11 999
2017 3 to 10 years in current department or agency 34 37 14 11 4 0 0 71 15 1642
2017 11 to 20 years in current department or agency 30 41 13 11 6 0 0 71 16 1260
2017 More than 20 years in current department or agency 34 35 16 8 7 0 0 69 15 592
2014 Less than 3 years in current department or agency 42 34 13 7 4 0 0 76 11 877
2014 3 to 10 years in current department or agency 30 37 14 11 7 0 0 67 18 1909
2014 11 to 20 years in current department or agency 28 37 13 13 9 0 0 65 22 1076
2014 More than 20 years in current department or agency 28 40 17 10 5 0 0 68 15 707

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 41 42 9 5 1 1 0 84 7 1042
2020 3 to 10 years in current department or agency 35 41 13 7 3 0 1 77 10 1426
2020 11 to 20 years in current department or agency 30 45 13 8 3 0 1 76 11 1261
2020 More than 20 years in current department or agency 31 42 15 8 3 0 1 74 11 534
2019 Less than 3 years in current department or agency 42 41 10 4 2 0 1 83 7 1177
2019 3 to 10 years in current department or agency 29 41 14 11 4 0 0 71 15 1429
2019 11 to 20 years in current department or agency 26 43 15 12 3 0 1 70 15 1212
2019 More than 20 years in current department or agency 28 45 13 10 4 0 0 73 14 509
2018 Less than 3 years in current department or agency 38 40 12 6 2 1 1 79 8 1246
2018 3 to 10 years in current department or agency 27 37 17 13 6 0 1 64 19 1424
2018 11 to 20 years in current department or agency 24 36 19 13 6 0 1 62 19 1124
2018 More than 20 years in current department or agency 24 38 19 13 6 0 0 62 19 518
2017 Less than 3 years in current department or agency 42 37 13 5 2 0 1 79 7 997
2017 3 to 10 years in current department or agency 28 38 16 12 5 0 0 66 18 1642
2017 11 to 20 years in current department or agency 25 40 17 11 5 0 1 66 17 1260
2017 More than 20 years in current department or agency 25 41 16 11 7 0 1 66 18 592
2014 Less than 3 years in current department or agency 39 39 12 6 2 1 1 79 8 878
2014 3 to 10 years in current department or agency 25 42 16 11 5 0 1 68 16 1910
2014 11 to 20 years in current department or agency 24 38 17 13 7 0 1 63 21 1072
2014 More than 20 years in current department or agency 24 40 18 12 6 0 0 64 17 707

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 29 44 15 7 2 4 0 76 9 1044
2020 3 to 10 years in current department or agency 21 45 18 9 3 4 0 69 12 1431
2020 11 to 20 years in current department or agency 18 47 19 9 2 4 0 68 12 1267
2020 More than 20 years in current department or agency 19 47 18 9 4 2 1 67 14 538
2019 Less than 3 years in current department or agency 29 43 15 7 2 4 0 75 10 1185
2019 3 to 10 years in current department or agency 19 44 19 10 4 3 0 66 14 1442
2019 11 to 20 years in current department or agency 14 45 22 11 3 4 0 62 15 1227
2019 More than 20 years in current department or agency 15 44 23 11 5 2 1 61 16 520
2018 Less than 3 years in current department or agency 31 40 16 5 2 4 1 75 8 1256
2018 3 to 10 years in current department or agency 16 40 24 12 5 3 0 58 17 1429
2018 11 to 20 years in current department or agency 14 40 25 12 6 3 0 56 18 1123
2018 More than 20 years in current department or agency 15 40 25 13 5 2 0 57 18 521
2017 Less than 3 years in current department or agency 30 39 14 6 3 7 1 75 10 997
2017 3 to 10 years in current department or agency 16 42 22 13 4 2 0 60 18 1648
2017 11 to 20 years in current department or agency 13 42 23 13 5 3 0 57 19 1259
2017 More than 20 years in current department or agency 18 37 24 11 6 3 0 57 17 594

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 50 30 10 7 2 1 1 81 9 1047
2020 3 to 10 years in current department or agency 46 33 10 8 3 0 0 79 10 1426
2020 11 to 20 years in current department or agency 43 34 10 9 3 0 0 78 13 1259
2020 More than 20 years in current department or agency 46 32 12 6 3 0 1 79 9 537
2019 Less than 3 years in current department or agency 55 29 7 5 3 1 1 85 8 1186
2019 3 to 10 years in current department or agency 46 32 11 8 3 0 0 78 11 1441
2019 11 to 20 years in current department or agency 43 35 10 8 4 0 0 78 11 1225
2019 More than 20 years in current department or agency 44 32 11 7 4 0 1 77 12 518
2018 Less than 3 years in current department or agency 50 31 11 5 2 1 1 82 7 1251
2018 3 to 10 years in current department or agency 42 35 11 8 4 0 0 78 12 1428
2018 11 to 20 years in current department or agency 40 38 10 7 5 0 0 79 11 1126
2018 More than 20 years in current department or agency 43 35 10 7 4 0 1 79 11 523
2017 Less than 3 years in current department or agency 52 33 8 3 3 1 1 86 6 1003
2017 3 to 10 years in current department or agency 41 34 10 9 5 0 0 76 14 1645
2017 11 to 20 years in current department or agency 41 37 11 8 3 0 0 78 11 1258
2017 More than 20 years in current department or agency 44 31 13 7 5 0 1 75 11 593
2014 Less than 3 years in current department or agency 49 31 11 5 2 1 1 81 8 877
2014 3 to 10 years in current department or agency 38 34 13 10 5 0 0 72 15 1909
2014 11 to 20 years in current department or agency 37 35 11 10 7 1 0 72 17 1075
2014 More than 20 years in current department or agency 36 34 15 9 5 0 1 71 14 708

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 39 34 14 8 4 0 0 74 13 1043
2020 3 to 10 years in current department or agency 31 36 19 8 5 0 0 67 13 1427
2020 11 to 20 years in current department or agency 27 36 19 11 7 0 0 63 18 1258
2020 More than 20 years in current department or agency 29 33 18 12 6 0 0 63 19 532
2019 Less than 3 years in current department or agency 45 33 14 5 3 0 0 78 8 1184
2019 3 to 10 years in current department or agency 30 39 18 8 5 0 0 69 13 1439
2019 11 to 20 years in current department or agency 25 38 19 10 7 0 0 63 17 1220
2019 More than 20 years in current department or agency 30 32 20 10 7 0 1 62 18 518
2018 Less than 3 years in current department or agency 47 31 14 5 3 0 0 78 8 1253
2018 3 to 10 years in current department or agency 28 37 20 9 6 0 0 65 15 1429
2018 11 to 20 years in current department or agency 25 34 21 11 8 0 1 60 19 1128
2018 More than 20 years in current department or agency 24 30 24 11 8 0 2 56 20 525
2017 Less than 3 years in current department or agency 47 34 13 3 3 1 1 82 6 1003
2017 3 to 10 years in current department or agency 31 38 18 7 4 0 1 70 11 1648
2017 11 to 20 years in current department or agency 28 37 19 9 6 0 1 65 16 1262
2017 More than 20 years in current department or agency 25 37 19 11 6 0 1 63 18 594
2014 Less than 3 years in current department or agency 43 35 14 5 3 0 0 79 7 879
2014 3 to 10 years in current department or agency 32 37 18 8 5 0 0 69 13 1907
2014 11 to 20 years in current department or agency 26 36 20 11 6 0 1 63 18 1076
2014 More than 20 years in current department or agency 22 35 22 11 9 0 1 58 20 708

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 47 53 1048
2020 3 to 10 years in current department or agency 42 58 1434
2020 11 to 20 years in current department or agency 51 49 1266
2020 More than 20 years in current department or agency 33 67 539

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 62 17 5 2 1 4 8 91 3 1045
2020 3 to 10 years in current department or agency 63 18 6 1 1 3 7 91 2 1433
2020 11 to 20 years in current department or agency 65 20 6 1 1 2 5 92 2 1263
2020 More than 20 years in current department or agency 55 24 6 1 1 5 8 90 2 539

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Less than 3 years in current department or agency 27 36 37 1048
2020 3 to 10 years in current department or agency 22 40 37 1435
2020 11 to 20 years in current department or agency 17 48 35 1268
2020 More than 20 years in current department or agency 28 41 31 539
2019 Less than 3 years in current department or agency 31 31 39 1188
2019 3 to 10 years in current department or agency 24 42 35 1448
2019 11 to 20 years in current department or agency 20 48 33 1231
2019 More than 20 years in current department or agency 31 41 28 518
2018 Less than 3 years in current department or agency 35 32 33 1259
2018 3 to 10 years in current department or agency 25 41 33 1433
2018 11 to 20 years in current department or agency 21 46 33 1127
2018 More than 20 years in current department or agency 29 42 29 526
2017 Less than 3 years in current department or agency 36 31 33 1002
2017 3 to 10 years in current department or agency 24 41 35 1646
2017 11 to 20 years in current department or agency 21 47 32 1261
2017 More than 20 years in current department or agency 28 43 28 594
2014 Less than 3 years in current department or agency 32 35 32 877
2014 3 to 10 years in current department or agency 28 39 33 1910
2014 11 to 20 years in current department or agency 19 47 34 1075
2014 More than 20 years in current department or agency 21 49 30 707

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Less than 3 years in current department or agency 3 34 34 7 16 6 288
2020 3 to 10 years in current department or agency 6 47 32 6 3 7 334
2020 11 to 20 years in current department or agency 23 45 24 4 0 4 220
2020 More than 20 years in current department or agency 75 9 6 3 3 3 149
2019 Less than 3 years in current department or agency 2 30 31 7 24 6 369
2019 3 to 10 years in current department or agency 5 41 38 6 3 7 361
2019 11 to 20 years in current department or agency 19 39 30 6 1 6 249
2019 More than 20 years in current department or agency 79 10 6 0 3 1 162
2018 Less than 3 years in current department or agency 1 24 22 4 44 5 443
2018 3 to 10 years in current department or agency 6 41 36 7 3 8 383
2018 11 to 20 years in current department or agency 14 44 30 4 0 7 241
2018 More than 20 years in current department or agency 70 15 7 2 2 4 154
2017 Less than 3 years in current department or agency 0 17 22 4 54 3 347
2017 3 to 10 years in current department or agency 6 35 41 8 3 7 402
2017 11 to 20 years in current department or agency 19 36 33 7 1 5 268
2017 More than 20 years in current department or agency 71 11 8 5 1 3 170
2014 Less than 3 years in current department or agency 3 19 27 12 9999 40 297
2014 3 to 10 years in current department or agency 5 35 40 10 9999 10 555
2014 11 to 20 years in current department or agency 13 36 32 10 9999 9 213
2014 More than 20 years in current department or agency 65 16 6 10 9999 3 150
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 52 35 7 4 1 0 0 87 6 1043
2020 3 to 10 years in current department or agency 48 37 9 4 2 0 0 85 6 1431
2020 11 to 20 years in current department or agency 47 40 8 4 1 0 0 87 5 1259
2020 More than 20 years in current department or agency 46 42 7 3 2 0 0 88 5 535
2019 Less than 3 years in current department or agency 50 36 8 4 2 0 0 86 6 1181
2019 3 to 10 years in current department or agency 44 39 9 6 2 0 0 83 8 1438
2019 11 to 20 years in current department or agency 40 45 8 5 2 0 0 85 7 1225
2019 More than 20 years in current department or agency 43 41 10 4 2 0 0 84 6 514
2018 Less than 3 years in current department or agency 49 38 7 4 1 1 0 88 5 1252
2018 3 to 10 years in current department or agency 40 45 8 5 2 0 0 85 7 1432
2018 11 to 20 years in current department or agency 40 45 9 5 1 0 0 85 6 1126
2018 More than 20 years in current department or agency 43 40 11 3 3 0 0 83 6 521
2017 Less than 3 years in current department or agency 47 37 8 6 2 0 0 85 8 999
2017 3 to 10 years in current department or agency 39 42 9 6 3 0 0 81 9 1645
2017 11 to 20 years in current department or agency 39 43 10 6 2 0 0 82 8 1258
2017 More than 20 years in current department or agency 40 42 9 5 3 1 0 83 8 595
2014 Less than 3 years in current department or agency 45 39 9 5 1 1 0 85 7 879
2014 3 to 10 years in current department or agency 35 44 11 7 3 0 0 78 10 1908
2014 11 to 20 years in current department or agency 36 41 13 6 4 1 0 77 10 1075
2014 More than 20 years in current department or agency 39 42 11 6 2 0 0 81 8 707

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 33 46 12 6 1 2 0 81 7 1046
2020 3 to 10 years in current department or agency 25 45 17 8 4 1 0 71 12 1432
2020 11 to 20 years in current department or agency 20 49 19 9 3 1 0 69 12 1265
2020 More than 20 years in current department or agency 20 44 18 12 4 1 0 65 17 539
2019 Less than 3 years in current department or agency 33 44 14 6 2 2 0 78 8 1187
2019 3 to 10 years in current department or agency 20 44 17 12 5 1 0 65 18 1442
2019 11 to 20 years in current department or agency 17 43 22 12 4 1 0 61 17 1227
2019 More than 20 years in current department or agency 17 43 22 12 4 1 0 61 17 519
2018 Less than 3 years in current department or agency 30 45 14 5 2 3 0 78 8 1259
2018 3 to 10 years in current department or agency 18 42 20 13 5 1 0 61 18 1432
2018 11 to 20 years in current department or agency 14 45 23 13 5 1 0 59 18 1125
2018 More than 20 years in current department or agency 12 42 25 14 7 1 0 54 21 523
2017 Less than 3 years in current department or agency 33 43 11 8 3 3 1 78 11 999
2017 3 to 10 years in current department or agency 19 43 20 12 5 1 0 63 17 1643
2017 11 to 20 years in current department or agency 15 42 22 14 5 1 0 59 19 1258
2017 More than 20 years in current department or agency 16 44 20 11 7 2 0 61 18 595
2014 Less than 3 years in current department or agency 28 46 14 6 3 3 0 77 9 878
2014 3 to 10 years in current department or agency 18 40 22 13 6 2 0 59 18 1907
2014 11 to 20 years in current department or agency 14 41 19 17 6 2 0 57 24 1076
2014 More than 20 years in current department or agency 12 41 23 16 7 2 0 54 23 707

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 6 19 37 28 9 1 1 37 25 1047
2020 3 to 10 years in current department or agency 9 23 38 23 7 0 1 30 32 1430
2020 11 to 20 years in current department or agency 8 22 43 20 5 0 1 26 31 1265
2020 More than 20 years in current department or agency 5 18 48 22 5 0 2 27 24 536
2019 Less than 3 years in current department or agency 8 20 35 23 11 1 1 36 28 1187
2019 3 to 10 years in current department or agency 8 25 38 20 7 0 1 28 34 1443
2019 11 to 20 years in current department or agency 8 25 42 19 5 0 0 24 34 1226
2019 More than 20 years in current department or agency 7 21 47 20 5 0 0 25 28 519
2018 Less than 3 years in current department or agency 6 20 33 23 13 2 2 38 27 1255
2018 3 to 10 years in current department or agency 10 28 37 19 5 0 1 24 38 1431
2018 11 to 20 years in current department or agency 9 27 41 19 3 0 0 22 36 1124
2018 More than 20 years in current department or agency 7 26 47 16 3 0 0 20 33 526
2017 Less than 3 years in current department or agency 7 15 36 23 15 2 3 39 23 997
2017 3 to 10 years in current department or agency 10 24 39 18 6 0 2 25 35 1641
2017 11 to 20 years in current department or agency 9 25 40 19 5 1 2 24 35 1252
2017 More than 20 years in current department or agency 9 25 44 14 5 0 3 20 35 592
2014 Less than 3 years in current department or agency 4 17 36 24 12 3 3 39 22 878
2014 3 to 10 years in current department or agency 10 28 39 16 5 1 1 22 38 1907
2014 11 to 20 years in current department or agency 10 31 38 16 4 1 1 20 41 1074
2014 More than 20 years in current department or agency 7 30 43 16 3 0 1 19 38 705

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 3 9 19 38 25 3 2 66 13 1040
2020 3 to 10 years in current department or agency 7 12 28 33 17 2 1 51 20 1424
2020 11 to 20 years in current department or agency 7 15 29 34 13 2 1 48 23 1261
2020 More than 20 years in current department or agency 5 14 32 35 11 2 1 47 20 533
2019 Less than 3 years in current department or agency 5 12 24 31 23 4 2 57 18 1182
2019 3 to 10 years in current department or agency 9 16 31 28 13 1 1 42 25 1435
2019 11 to 20 years in current department or agency 9 19 35 28 8 1 1 36 28 1224
2019 More than 20 years in current department or agency 8 18 37 28 9 0 1 37 26 517
2018 Less than 3 years in current department or agency 5 12 23 29 23 6 2 56 19 1250
2018 3 to 10 years in current department or agency 11 21 31 25 9 1 1 35 33 1425
2018 11 to 20 years in current department or agency 9 21 36 25 6 2 1 32 31 1120
2018 More than 20 years in current department or agency 10 22 39 21 8 0 0 29 32 522
2017 Less than 3 years in current department or agency 6 11 21 25 26 6 5 57 19 998
2017 3 to 10 years in current department or agency 11 19 31 23 11 2 3 36 31 1637
2017 11 to 20 years in current department or agency 9 20 36 23 7 2 2 31 31 1251
2017 More than 20 years in current department or agency 11 23 32 23 7 1 3 31 35 591
2014 Less than 3 years in current department or agency 5 12 24 26 21 7 4 53 20 877
2014 3 to 10 years in current department or agency 11 22 32 23 8 2 2 32 34 1907
2014 11 to 20 years in current department or agency 11 25 35 18 7 2 1 26 38 1074
2014 More than 20 years in current department or agency 11 26 37 19 5 1 1 24 38 704

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 14 23 32 19 9 3 1 29 39 1049
2020 3 to 10 years in current department or agency 16 27 34 15 7 1 2 22 43 1428
2020 11 to 20 years in current department or agency 20 28 32 14 4 1 1 18 49 1263
2020 More than 20 years in current department or agency 19 35 25 15 4 1 2 20 55 537
2019 Less than 3 years in current department or agency 14 22 31 18 11 3 2 30 38 1184
2019 3 to 10 years in current department or agency 20 26 30 16 6 1 1 22 47 1439
2019 11 to 20 years in current department or agency 22 30 30 12 3 1 1 16 53 1226
2019 More than 20 years in current department or agency 22 34 26 12 4 1 2 16 57 519
2018 Less than 3 years in current department or agency 14 23 26 18 13 4 2 33 39 1255
2018 3 to 10 years in current department or agency 22 28 30 14 4 1 1 18 52 1426
2018 11 to 20 years in current department or agency 24 33 27 12 3 1 1 15 58 1125
2018 More than 20 years in current department or agency 29 30 24 11 3 1 2 15 60 525
2017 Less than 3 years in current department or agency 11 20 33 15 13 3 5 30 34 999
2017 3 to 10 years in current department or agency 21 29 28 12 5 1 3 18 53 1639
2017 11 to 20 years in current department or agency 25 30 28 10 4 1 2 15 56 1257
2017 More than 20 years in current department or agency 30 30 26 9 2 0 3 11 62 591
2014 Less than 3 years in current department or agency 18 23 30 11 10 4 3 23 44 879
2014 3 to 10 years in current department or agency 28 29 27 10 4 1 2 14 58 1907
2014 11 to 20 years in current department or agency 35 28 22 10 3 1 1 13 64 1074
2014 More than 20 years in current department or agency 35 32 20 7 3 1 2 11 69 706

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 7 13 29 31 17 1 1 49 21 1043
2020 3 to 10 years in current department or agency 8 18 32 30 11 0 1 41 27 1424
2020 11 to 20 years in current department or agency 8 20 38 25 8 0 1 34 28 1261
2020 More than 20 years in current department or agency 7 20 38 26 8 0 1 34 27 534
2019 Less than 3 years in current department or agency 6 15 26 31 19 1 1 51 22 1178
2019 3 to 10 years in current department or agency 8 18 33 29 11 0 1 40 26 1433
2019 11 to 20 years in current department or agency 9 23 37 25 5 0 0 30 33 1222
2019 More than 20 years in current department or agency 7 23 38 24 8 0 1 32 30 510
2018 Less than 3 years in current department or agency 6 12 25 32 20 2 2 55 19 1254
2018 3 to 10 years in current department or agency 8 20 35 26 9 1 1 36 28 1419
2018 11 to 20 years in current department or agency 13 20 36 26 4 0 1 30 33 1124
2018 More than 20 years in current department or agency 8 23 41 20 5 1 1 26 32 522
2017 Less than 3 years in current department or agency 5 10 25 26 28 2 3 57 17 993
2017 3 to 10 years in current department or agency 8 17 33 27 11 1 3 39 26 1639
2017 11 to 20 years in current department or agency 10 21 37 22 7 1 1 30 32 1246
2017 More than 20 years in current department or agency 10 21 40 19 7 0 3 27 32 590
2014 Less than 3 years in current department or agency 4 11 28 30 22 2 3 55 16 874
2014 3 to 10 years in current department or agency 9 20 35 26 8 1 1 34 30 1899
2014 11 to 20 years in current department or agency 11 24 35 23 6 1 1 29 35 1071
2014 More than 20 years in current department or agency 8 25 38 23 4 0 1 28 33 702

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 8 14 25 28 19 3 2 50 24 1045
2020 3 to 10 years in current department or agency 14 22 30 22 11 1 1 33 36 1425
2020 11 to 20 years in current department or agency 17 27 31 18 6 0 1 24 44 1264
2020 More than 20 years in current department or agency 17 26 30 19 6 1 2 25 44 537
2019 Less than 3 years in current department or agency 9 14 26 26 20 3 3 48 24 1186
2019 3 to 10 years in current department or agency 17 23 33 17 8 1 1 25 41 1437
2019 11 to 20 years in current department or agency 20 29 31 15 4 0 1 19 50 1227
2019 More than 20 years in current department or agency 17 27 36 13 5 0 1 18 45 519
2018 Less than 3 years in current department or agency 6 16 24 25 21 5 4 51 23 1253
2018 3 to 10 years in current department or agency 19 29 29 17 5 1 1 23 48 1430
2018 11 to 20 years in current department or agency 24 31 29 12 3 1 1 15 55 1123
2018 More than 20 years in current department or agency 25 26 32 11 4 0 1 15 52 525
2017 Less than 3 years in current department or agency 9 13 23 19 24 4 7 49 25 997
2017 3 to 10 years in current department or agency 19 25 30 15 6 1 3 22 47 1642
2017 11 to 20 years in current department or agency 22 29 29 13 5 1 2 18 53 1251
2017 More than 20 years in current department or agency 22 31 30 11 3 1 2 15 54 594
2014 Less than 3 years in current department or agency 11 16 24 20 18 5 5 43 30 877
2014 3 to 10 years in current department or agency 22 28 28 13 6 1 2 20 51 1905
2014 11 to 20 years in current department or agency 23 33 26 11 4 1 1 15 58 1074
2014 More than 20 years in current department or agency 23 35 27 10 3 1 2 13 59 703

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 6 12 21 28 25 5 3 58 19 1040
2020 3 to 10 years in current department or agency 8 14 25 32 19 1 2 52 22 1422
2020 11 to 20 years in current department or agency 6 14 30 34 13 1 2 48 21 1257
2020 More than 20 years in current department or agency 7 14 28 32 17 2 2 50 21 531
2019 Less than 3 years in current department or agency 7 14 22 26 23 4 4 53 24 1182
2019 3 to 10 years in current department or agency 10 18 27 28 16 1 2 44 28 1436
2019 11 to 20 years in current department or agency 10 21 33 25 8 1 2 34 32 1223
2019 More than 20 years in current department or agency 8 20 30 27 12 1 2 40 29 515
2018 Less than 3 years in current department or agency 8 15 23 21 20 8 5 47 26 1251
2018 3 to 10 years in current department or agency 12 20 29 25 11 1 1 37 33 1421
2018 11 to 20 years in current department or agency 10 22 33 26 7 1 1 34 33 1123
2018 More than 20 years in current department or agency 11 19 34 24 9 1 1 35 30 516
2017 Less than 3 years in current department or agency 9 12 21 18 25 8 7 50 25 998
2017 3 to 10 years in current department or agency 13 17 28 23 12 2 4 38 32 1643
2017 11 to 20 years in current department or agency 10 20 30 23 12 1 4 37 31 1253
2017 More than 20 years in current department or agency 10 18 32 25 9 1 5 37 29 589
2014 Less than 3 years in current department or agency 6 11 24 22 21 10 8 51 20 878
2014 3 to 10 years in current department or agency 9 16 30 29 12 1 3 43 26 1903
2014 11 to 20 years in current department or agency 9 18 28 30 11 2 2 42 28 1076
2014 More than 20 years in current department or agency 7 16 31 31 10 1 4 43 24 704

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 12 19 28 22 14 4 1 38 33 1046
2020 3 to 10 years in current department or agency 14 24 34 18 8 1 1 27 38 1427
2020 11 to 20 years in current department or agency 17 27 34 15 4 1 1 20 44 1261
2020 More than 20 years in current department or agency 15 28 35 12 7 2 1 19 44 538
2019 Less than 3 years in current department or agency 11 17 32 19 15 3 2 36 30 1186
2019 3 to 10 years in current department or agency 17 25 31 16 8 1 2 24 44 1440
2019 11 to 20 years in current department or agency 20 29 31 15 3 1 2 18 51 1223
2019 More than 20 years in current department or agency 22 32 29 11 4 1 1 16 54 515
2018 Less than 3 years in current department or agency 10 18 28 19 16 5 2 38 31 1252
2018 3 to 10 years in current department or agency 20 27 32 13 5 1 1 19 49 1429
2018 11 to 20 years in current department or agency 22 30 32 11 3 1 1 14 53 1124
2018 More than 20 years in current department or agency 25 33 28 7 5 1 1 12 60 523
2017 Less than 3 years in current department or agency 11 16 27 18 16 6 5 39 31 996
2017 3 to 10 years in current department or agency 20 25 32 12 5 2 4 19 48 1642
2017 11 to 20 years in current department or agency 24 27 30 10 5 2 3 16 53 1253
2017 More than 20 years in current department or agency 27 30 30 7 2 0 2 10 59 595
2014 Less than 3 years in current department or agency 12 19 32 14 13 6 5 30 34 878
2014 3 to 10 years in current department or agency 20 26 32 13 5 2 2 19 48 1906
2014 11 to 20 years in current department or agency 25 27 29 10 4 2 2 15 55 1076
2014 More than 20 years in current department or agency 26 30 29 9 3 1 2 12 57 703

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 5 15 34 30 14 0 0 45 20 1047
2020 3 to 10 years in current department or agency 7 19 38 26 9 0 0 36 26 1430
2020 11 to 20 years in current department or agency 7 19 42 25 6 0 1 31 26 1264
2020 More than 20 years in current department or agency 6 16 42 28 8 0 1 36 22 539
2019 Less than 3 years in current department or agency 8 17 35 23 15 1 2 39 25 1182
2019 3 to 10 years in current department or agency 11 23 37 20 8 0 1 28 34 1439
2019 11 to 20 years in current department or agency 12 24 38 19 5 0 1 24 37 1225
2019 More than 20 years in current department or agency 9 23 41 18 8 1 1 26 33 519

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 24 41 17 9 3 5 0 69 13 1036
2020 3 to 10 years in current department or agency 16 37 22 16 5 3 0 55 22 1423
2020 11 to 20 years in current department or agency 11 38 25 17 6 2 0 51 23 1250
2020 More than 20 years in current department or agency 11 37 24 18 8 2 0 48 27 534
2019 Less than 3 years in current department or agency 20 39 19 10 4 7 0 64 15 1182
2019 3 to 10 years in current department or agency 12 30 26 20 9 3 0 43 31 1433
2019 11 to 20 years in current department or agency 8 31 27 24 9 2 0 40 33 1219
2019 More than 20 years in current department or agency 7 32 26 23 9 2 0 41 33 514

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 59 28 7 4 2 1 0 87 6 1045
2020 3 to 10 years in current department or agency 52 28 8 6 4 1 0 81 10 1427
2020 11 to 20 years in current department or agency 51 32 8 6 3 0 0 83 9 1263
2020 More than 20 years in current department or agency 54 29 7 6 3 0 0 84 9 537
2019 Less than 3 years in current department or agency 59 26 6 5 2 1 0 87 8 1183
2019 3 to 10 years in current department or agency 46 31 9 9 4 1 0 77 13 1446
2019 11 to 20 years in current department or agency 47 34 8 7 4 1 0 81 10 1225
2019 More than 20 years in current department or agency 48 33 6 8 4 0 0 81 12 520
2018 Less than 3 years in current department or agency 53 30 6 7 2 1 0 84 10 1252
2018 3 to 10 years in current department or agency 41 32 11 10 5 1 0 74 15 1423
2018 11 to 20 years in current department or agency 37 35 10 11 6 1 0 73 16 1123
2018 More than 20 years in current department or agency 42 34 10 8 4 1 0 77 13 517
2017 Less than 3 years in current department or agency 56 25 7 7 4 1 0 82 11 1002
2017 3 to 10 years in current department or agency 43 31 9 10 6 0 0 75 16 1646
2017 11 to 20 years in current department or agency 41 34 10 8 6 0 0 75 15 1260
2017 More than 20 years in current department or agency 45 33 10 8 5 0 0 78 12 595
2014 Less than 3 years in current department or agency 53 29 7 6 4 2 0 84 9 879
2014 3 to 10 years in current department or agency 42 32 9 10 6 1 0 75 16 1909
2014 11 to 20 years in current department or agency 43 33 8 8 7 1 0 77 15 1076
2014 More than 20 years in current department or agency 47 34 8 7 3 1 0 82 10 708

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 66 27 3 2 1 0 0 94 3 1045
2020 3 to 10 years in current department or agency 59 29 6 4 2 0 0 89 6 1428
2020 11 to 20 years in current department or agency 55 34 5 4 1 0 0 90 5 1263
2020 More than 20 years in current department or agency 61 28 5 4 2 0 0 89 6 537
2019 Less than 3 years in current department or agency 67 23 4 4 2 0 0 90 6 1183
2019 3 to 10 years in current department or agency 54 31 7 5 2 0 0 85 8 1439
2019 11 to 20 years in current department or agency 51 36 6 5 2 0 0 87 7 1222
2019 More than 20 years in current department or agency 54 30 8 5 2 0 0 85 7 515
2018 Less than 3 years in current department or agency 63 27 5 3 2 0 0 90 5 1254
2018 3 to 10 years in current department or agency 47 38 7 5 2 0 0 86 7 1427
2018 11 to 20 years in current department or agency 44 40 7 5 3 0 0 84 8 1127
2018 More than 20 years in current department or agency 46 39 7 5 2 0 0 85 7 518
2017 Less than 3 years in current department or agency 63 27 3 4 2 0 0 91 6 1000
2017 3 to 10 years in current department or agency 46 37 8 7 3 0 0 83 10 1648
2017 11 to 20 years in current department or agency 46 38 8 6 2 0 0 84 8 1260
2017 More than 20 years in current department or agency 51 35 6 6 2 0 0 86 8 595
2014 Less than 3 years in current department or agency 60 31 4 4 1 0 0 91 5 878
2014 3 to 10 years in current department or agency 44 40 8 6 2 0 0 84 8 1908
2014 11 to 20 years in current department or agency 46 38 8 5 2 0 0 84 7 1076
2014 More than 20 years in current department or agency 46 40 7 4 1 0 0 87 6 706

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 57 32 6 3 1 1 0 90 4 1038
2020 3 to 10 years in current department or agency 51 35 7 4 2 1 0 87 6 1421
2020 11 to 20 years in current department or agency 48 38 8 3 1 1 0 88 5 1260
2020 More than 20 years in current department or agency 49 38 7 3 1 1 0 88 5 538
2019 Less than 3 years in current department or agency 57 31 7 3 1 1 0 89 4 1186
2019 3 to 10 years in current department or agency 48 37 8 5 2 0 0 85 7 1443
2019 11 to 20 years in current department or agency 45 39 9 4 2 1 0 85 6 1227
2019 More than 20 years in current department or agency 46 37 10 5 2 1 0 83 7 516
2018 Less than 3 years in current department or agency 51 36 7 3 1 1 0 89 4 1253
2018 3 to 10 years in current department or agency 40 42 10 5 2 0 0 83 7 1428
2018 11 to 20 years in current department or agency 37 44 10 5 3 1 0 82 8 1126
2018 More than 20 years in current department or agency 38 42 15 4 2 0 0 80 6 521

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 47 38 9 3 1 2 0 86 4 1041
2020 3 to 10 years in current department or agency 35 42 13 5 3 2 0 79 8 1421
2020 11 to 20 years in current department or agency 32 45 14 6 3 1 0 77 9 1262
2020 More than 20 years in current department or agency 34 41 14 6 2 2 0 77 8 533
2019 Less than 3 years in current department or agency 51 34 8 4 2 2 0 87 5 1181
2019 3 to 10 years in current department or agency 34 43 12 5 3 1 0 79 8 1444
2019 11 to 20 years in current department or agency 28 47 16 5 3 2 0 76 8 1220
2019 More than 20 years in current department or agency 31 43 14 5 3 4 0 77 8 519
2018 Less than 3 years in current department or agency 53 35 7 2 1 2 0 90 3 1253
2018 3 to 10 years in current department or agency 36 43 12 6 2 2 0 80 8 1425
2018 11 to 20 years in current department or agency 32 44 14 6 2 1 0 77 8 1119
2018 More than 20 years in current department or agency 36 41 14 5 2 2 0 79 7 522
2017 Less than 3 years in current department or agency 52 33 7 4 1 2 0 88 5 997
2017 3 to 10 years in current department or agency 33 44 12 6 3 2 0 79 9 1648
2017 11 to 20 years in current department or agency 29 47 13 5 2 3 0 79 7 1258
2017 More than 20 years in current department or agency 33 45 12 4 2 3 0 81 7 593
2014 Less than 3 years in current department or agency 50 36 7 3 1 3 0 89 4 877
2014 3 to 10 years in current department or agency 35 42 13 5 2 3 0 79 8 1908
2014 11 to 20 years in current department or agency 35 42 13 5 2 3 0 79 7 1076
2014 More than 20 years in current department or agency 33 43 14 4 2 5 0 79 6 707

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 42 34 12 4 1 6 0 81 6 1047
2020 3 to 10 years in current department or agency 38 36 15 5 3 4 0 77 8 1427
2020 11 to 20 years in current department or agency 37 40 12 5 2 4 0 80 7 1264
2020 More than 20 years in current department or agency 37 41 13 3 2 4 1 81 5 537
2019 Less than 3 years in current department or agency 53 30 9 2 2 4 0 87 4 1183
2019 3 to 10 years in current department or agency 40 35 15 4 2 3 0 78 6 1439
2019 11 to 20 years in current department or agency 38 39 14 4 2 3 0 80 6 1225
2019 More than 20 years in current department or agency 37 38 17 2 2 4 0 78 4 520
2018 Less than 3 years in current department or agency 48 32 10 3 1 7 0 85 4 1250
2018 3 to 10 years in current department or agency 36 38 15 5 2 5 0 77 7 1427
2018 11 to 20 years in current department or agency 32 39 16 4 2 5 0 76 7 1122
2018 More than 20 years in current department or agency 34 40 17 4 2 3 0 76 6 522
2017 Less than 3 years in current department or agency 45 30 10 4 1 9 1 83 6 999
2017 3 to 10 years in current department or agency 31 38 17 6 2 5 1 73 9 1647
2017 11 to 20 years in current department or agency 30 41 17 4 3 5 0 75 8 1262
2017 More than 20 years in current department or agency 34 41 13 3 3 4 1 80 6 592
2014 Less than 3 years in current department or agency 49 31 10 2 2 7 0 86 4 878
2014 3 to 10 years in current department or agency 37 36 15 4 2 7 1 78 6 1905
2014 11 to 20 years in current department or agency 36 36 15 3 3 6 0 78 6 1076
2014 More than 20 years in current department or agency 34 40 16 2 1 6 0 79 3 707

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 65 29 4 2 1 0 0 94 3 1042
2020 3 to 10 years in current department or agency 55 32 7 3 1 1 0 88 4 1429
2020 11 to 20 years in current department or agency 48 37 9 3 2 0 0 86 5 1262
2020 More than 20 years in current department or agency 50 35 7 6 2 0 0 84 8 533
2019 Less than 3 years in current department or agency 66 26 5 1 2 0 0 93 3 1181
2019 3 to 10 years in current department or agency 50 35 8 4 2 0 0 85 7 1443
2019 11 to 20 years in current department or agency 41 41 11 5 2 0 0 82 7 1229
2019 More than 20 years in current department or agency 43 38 10 5 3 0 0 81 9 520
2018 Less than 3 years in current department or agency 66 28 4 1 0 0 0 94 2 1254
2018 3 to 10 years in current department or agency 42 42 9 4 2 0 0 85 6 1424
2018 11 to 20 years in current department or agency 37 44 11 5 3 0 0 82 8 1119
2018 More than 20 years in current department or agency 37 42 11 6 3 0 0 80 9 523
2017 Less than 3 years in current department or agency 64 28 4 2 1 1 0 93 3 999
2017 3 to 10 years in current department or agency 41 41 9 5 3 0 0 82 8 1648
2017 11 to 20 years in current department or agency 35 45 12 6 3 0 0 80 8 1260
2017 More than 20 years in current department or agency 37 43 11 6 3 0 0 80 9 594
2014 Less than 3 years in current department or agency 64 28 5 2 1 1 0 92 3 877
2014 3 to 10 years in current department or agency 42 41 11 4 2 0 0 83 6 1909
2014 11 to 20 years in current department or agency 37 42 11 6 3 1 0 80 9 1074
2014 More than 20 years in current department or agency 37 40 12 6 3 0 0 78 10 705

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 55 23 9 3 1 6 3 86 5 1045
2020 3 to 10 years in current department or agency 52 24 9 3 3 6 3 83 7 1433
2020 11 to 20 years in current department or agency 53 26 9 3 2 4 4 85 5 1265
2020 More than 20 years in current department or agency 51 25 7 4 2 6 4 85 7 539

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 37 33 14 6 1 8 1 77 8 1048
2020 3 to 10 years in current department or agency 32 35 17 6 2 7 1 72 9 1433
2020 11 to 20 years in current department or agency 34 37 16 4 2 6 1 76 6 1263
2020 More than 20 years in current department or agency 35 40 13 4 2 6 1 80 6 539

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 51 30 8 5 2 4 2 85 6 1043
2020 3 to 10 years in current department or agency 43 33 10 5 3 4 2 81 8 1428
2020 11 to 20 years in current department or agency 45 34 10 4 2 3 2 83 7 1262
2020 More than 20 years in current department or agency 46 31 9 5 4 3 2 81 9 534

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 3 to 10 years in current department or agency 9 0 18 7 57 9 0 10 70 12
2020 11 to 20 years in current department or agency 0 7 20 23 43 7 0 7 72 14

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 34 31 14 4 2 9 6 76 7 1046
2020 3 to 10 years in current department or agency 28 33 16 8 5 6 5 68 14 1429
2020 11 to 20 years in current department or agency 29 36 16 7 3 5 4 71 12 1268
2020 More than 20 years in current department or agency 31 37 15 6 4 3 3 72 11 537
2019 Less than 3 years in current department or agency 39 27 11 5 3 8 6 77 10 1187
2019 3 to 10 years in current department or agency 29 29 16 10 6 5 4 64 18 1441
2019 11 to 20 years in current department or agency 28 35 16 9 4 5 4 69 14 1227
2019 More than 20 years in current department or agency 30 36 15 8 4 4 3 71 13 517
2018 Less than 3 years in current department or agency 31 28 14 5 3 12 7 72 10 1253
2018 3 to 10 years in current department or agency 21 36 19 9 7 5 3 62 18 1426
2018 11 to 20 years in current department or agency 20 39 17 11 5 4 3 64 18 1125
2018 More than 20 years in current department or agency 23 37 18 9 6 3 3 64 17 521
2017 Less than 3 years in current department or agency 37 25 11 5 4 10 9 76 11 1003
2017 3 to 10 years in current department or agency 26 32 15 11 7 5 4 64 20 1645
2017 11 to 20 years in current department or agency 26 35 15 9 7 5 4 67 17 1260
2017 More than 20 years in current department or agency 27 35 16 11 5 3 3 66 17 595
2014 Less than 3 years in current department or agency 37 26 12 5 3 10 7 76 10 878
2014 3 to 10 years in current department or agency 27 33 15 10 6 5 4 66 18 1909
2014 11 to 20 years in current department or agency 30 33 14 9 7 4 3 67 18 1076
2014 More than 20 years in current department or agency 32 36 15 8 3 3 3 72 12 706

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 41 37 10 7 2 2 1 81 9 1045
2020 3 to 10 years in current department or agency 36 40 12 6 3 2 1 78 9 1430
2020 11 to 20 years in current department or agency 35 45 10 5 2 2 1 82 7 1263
2020 More than 20 years in current department or agency 37 42 11 5 3 0 1 81 8 536
2019 Less than 3 years in current department or agency 40 34 12 7 3 3 2 77 11 1183
2019 3 to 10 years in current department or agency 32 42 13 8 3 1 0 76 12 1441
2019 11 to 20 years in current department or agency 31 45 13 6 2 1 1 78 9 1228
2019 More than 20 years in current department or agency 31 41 14 8 3 2 1 74 12 516
2018 Less than 3 years in current department or agency 35 37 11 8 3 5 2 77 12 1255
2018 3 to 10 years in current department or agency 29 44 13 8 3 2 1 75 12 1426
2018 11 to 20 years in current department or agency 29 47 12 8 3 1 1 77 11 1122
2018 More than 20 years in current department or agency 30 45 13 8 3 1 1 76 11 523
2017 Less than 3 years in current department or agency 40 34 8 8 3 3 2 79 12 999
2017 3 to 10 years in current department or agency 33 41 13 8 4 1 1 75 11 1643
2017 11 to 20 years in current department or agency 33 44 11 7 3 2 1 78 10 1258
2017 More than 20 years in current department or agency 33 40 13 6 3 4 1 76 10 593
2014 Less than 3 years in current department or agency 44 34 9 6 2 4 1 82 8 875
2014 3 to 10 years in current department or agency 38 44 8 5 2 2 1 84 7 1908
2014 11 to 20 years in current department or agency 38 41 10 6 3 2 0 80 9 1076
2014 More than 20 years in current department or agency 39 40 11 5 2 3 0 82 7 706

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 44 40 11 2 1 3 0 86 3 1042
2020 3 to 10 years in current department or agency 38 38 16 4 2 1 0 77 6 1429
2020 11 to 20 years in current department or agency 35 42 16 4 2 1 0 79 5 1254
2020 More than 20 years in current department or agency 40 37 14 4 3 2 0 79 7 534
2019 Less than 3 years in current department or agency 43 36 13 4 2 2 0 81 6 1181
2019 3 to 10 years in current department or agency 30 42 19 5 3 2 0 73 8 1441
2019 11 to 20 years in current department or agency 30 42 20 5 2 1 0 73 7 1223
2019 More than 20 years in current department or agency 29 43 17 6 3 2 0 74 9 517
2018 Less than 3 years in current department or agency 39 37 16 3 1 3 0 79 4 1253
2018 3 to 10 years in current department or agency 27 43 20 6 3 1 0 72 8 1420
2018 11 to 20 years in current department or agency 24 45 20 7 3 1 0 70 10 1122
2018 More than 20 years in current department or agency 29 43 19 5 3 1 0 73 8 522

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 31 27 15 8 5 11 3 68 15 1040
2020 3 to 10 years in current department or agency 23 30 19 10 8 8 2 59 20 1426
2020 11 to 20 years in current department or agency 21 32 20 11 8 7 2 57 21 1261
2020 More than 20 years in current department or agency 24 28 16 10 12 7 3 58 24 537
2019 Less than 3 years in current department or agency 27 26 17 8 6 12 4 63 17 1185
2019 3 to 10 years in current department or agency 19 29 20 12 10 9 2 53 24 1440
2019 11 to 20 years in current department or agency 17 28 20 15 11 7 2 50 28 1225
2019 More than 20 years in current department or agency 20 27 22 13 9 7 2 52 24 519
2018 Less than 3 years in current department or agency 27 26 17 7 5 14 4 64 15 1253
2018 3 to 10 years in current department or agency 17 29 21 16 10 6 1 50 28 1430
2018 11 to 20 years in current department or agency 15 31 18 16 12 7 2 50 31 1123
2018 More than 20 years in current department or agency 17 29 19 14 9 8 3 51 27 523
2017 Less than 3 years in current department or agency 28 25 12 8 7 14 6 66 18 999
2017 3 to 10 years in current department or agency 16 28 16 15 12 9 3 50 31 1646
2017 11 to 20 years in current department or agency 15 27 18 15 14 9 2 47 32 1256
2017 More than 20 years in current department or agency 18 28 18 13 10 11 2 53 27 595
2014 Less than 3 years in current department or agency 23 27 14 9 7 15 4 62 20 878
2014 3 to 10 years in current department or agency 14 25 19 15 14 10 2 45 34 1909
2014 11 to 20 years in current department or agency 14 24 17 19 14 11 2 43 38 1076
2014 More than 20 years in current department or agency 16 29 17 16 10 10 2 51 30 707

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 38 47 5 9 1 0 0 85 10 1049
2020 3 to 10 years in current department or agency 32 48 5 12 2 0 0 80 15 1434
2020 11 to 20 years in current department or agency 29 51 7 11 3 0 0 79 14 1263
2020 More than 20 years in current department or agency 29 51 7 10 3 0 0 79 14 537

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 37 40 11 9 2 0 0 78 11 1047
2020 3 to 10 years in current department or agency 35 40 11 11 3 0 0 75 14 1433
2020 11 to 20 years in current department or agency 33 42 11 12 3 0 0 75 15 1263
2020 More than 20 years in current department or agency 33 42 11 12 3 0 0 75 15 538
2019 Less than 3 years in current department or agency 51 31 6 9 3 0 0 83 12 1184
2019 3 to 10 years in current department or agency 43 35 7 10 5 0 0 78 15 1443
2019 11 to 20 years in current department or agency 42 34 8 11 6 0 0 76 16 1228
2019 More than 20 years in current department or agency 49 33 5 8 4 0 0 82 12 518
2017 Less than 3 years in current department or agency 52 34 5 6 3 0 0 86 9 1001
2017 3 to 10 years in current department or agency 42 37 6 10 4 0 0 80 14 1646
2017 11 to 20 years in current department or agency 45 37 6 7 5 0 0 82 12 1260
2017 More than 20 years in current department or agency 48 37 5 4 5 0 0 85 9 594
2014 Less than 3 years in current department or agency 51 31 6 8 4 0 0 82 12 879
2014 3 to 10 years in current department or agency 45 36 6 9 4 0 0 81 13 1909
2014 11 to 20 years in current department or agency 45 37 6 8 5 0 0 82 12 1075
2014 More than 20 years in current department or agency 46 36 5 9 4 0 0 81 13 707

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 50 33 7 7 2 0 0 84 8 1046
2020 3 to 10 years in current department or agency 46 37 9 6 2 0 0 83 8 1425
2020 11 to 20 years in current department or agency 43 39 9 7 2 0 0 83 9 1255
2020 More than 20 years in current department or agency 48 35 7 7 3 0 0 84 9 534
2019 Less than 3 years in current department or agency 56 31 7 5 1 0 0 87 6 1178
2019 3 to 10 years in current department or agency 51 35 7 5 1 0 0 87 6 1433
2019 11 to 20 years in current department or agency 50 39 7 3 2 0 0 88 5 1220
2019 More than 20 years in current department or agency 56 33 5 4 2 0 0 90 5 514
2017 Less than 3 years in current department or agency 57 31 6 4 1 0 0 88 5 1000
2017 3 to 10 years in current department or agency 49 37 7 5 2 0 0 87 7 1646
2017 11 to 20 years in current department or agency 51 39 5 4 1 0 0 89 5 1255
2017 More than 20 years in current department or agency 54 34 5 4 2 0 1 89 6 591
2014 Less than 3 years in current department or agency 53 35 5 5 1 0 0 89 6 878
2014 3 to 10 years in current department or agency 48 39 6 5 1 0 0 87 7 1905
2014 11 to 20 years in current department or agency 51 37 5 4 1 0 0 89 6 1074
2014 More than 20 years in current department or agency 51 37 7 3 2 0 0 88 5 708

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 77 17 2 2 1 1 0 95 3 1048
2020 3 to 10 years in current department or agency 74 19 4 2 1 0 0 93 3 1428
2020 11 to 20 years in current department or agency 69 22 4 3 1 0 0 92 4 1258
2020 More than 20 years in current department or agency 71 20 4 3 1 0 0 91 4 537
2017 Less than 3 years in current department or agency 75 17 3 3 1 1 1 93 4 1002
2017 3 to 10 years in current department or agency 67 23 4 3 1 0 1 91 4 1647
2017 11 to 20 years in current department or agency 64 24 6 4 1 0 1 89 5 1257
2017 More than 20 years in current department or agency 62 26 4 4 3 1 1 89 7 592
2014 Less than 3 years in current department or agency 76 18 2 2 1 1 0 95 2 879
2014 3 to 10 years in current department or agency 67 24 4 3 1 0 1 92 5 1910
2014 11 to 20 years in current department or agency 64 24 5 4 2 1 1 89 6 1075
2014 More than 20 years in current department or agency 59 25 7 4 3 1 1 86 7 708

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 50 26 9 5 2 6 2 83 7 1049
2020 3 to 10 years in current department or agency 42 27 15 5 2 6 2 76 9 1433
2020 11 to 20 years in current department or agency 44 30 13 5 2 6 2 79 7 1266
2020 More than 20 years in current department or agency 42 28 14 4 2 7 3 78 7 537
2019 Less than 3 years in current department or agency 48 24 10 5 3 8 2 81 8 1187
2019 3 to 10 years in current department or agency 42 26 14 6 3 8 2 75 9 1446
2019 11 to 20 years in current department or agency 42 28 13 5 3 8 0 77 8 1230
2019 More than 20 years in current department or agency 46 24 10 4 3 11 1 80 8 518

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 5 95 1046
2020 3 to 10 years in current department or agency 8 92 1436
2020 11 to 20 years in current department or agency 7 93 1266
2020 More than 20 years in current department or agency 8 92 538
2019 Less than 3 years in current department or agency 10 90 1183
2019 3 to 10 years in current department or agency 11 89 1446
2019 11 to 20 years in current department or agency 9 91 1227
2019 More than 20 years in current department or agency 11 89 517
2018 Less than 3 years in current department or agency 8 92 1255
2018 3 to 10 years in current department or agency 12 88 1430
2018 11 to 20 years in current department or agency 10 90 1125
2018 More than 20 years in current department or agency 12 88 522

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 46 54 59
2020 3 to 10 years in current department or agency 45 55 114
2020 11 to 20 years in current department or agency 40 60 87
2020 More than 20 years in current department or agency 38 62 45
2019 Less than 3 years in current department or agency 55 45 116
2019 3 to 10 years in current department or agency 44 56 159
2019 11 to 20 years in current department or agency 47 53 109
2019 More than 20 years in current department or agency 37 63 56
2018 Less than 3 years in current department or agency 44 56 109
2018 3 to 10 years in current department or agency 48 52 169
2018 11 to 20 years in current department or agency 51 49 117
2018 More than 20 years in current department or agency 37 63 62

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 54 46 59
2020 3 to 10 years in current department or agency 61 39 114
2020 11 to 20 years in current department or agency 67 33 87
2020 More than 20 years in current department or agency 74 26 45
2019 Less than 3 years in current department or agency 55 45 116
2019 3 to 10 years in current department or agency 61 39 159
2019 11 to 20 years in current department or agency 61 39 109
2019 More than 20 years in current department or agency 66 34 56
2018 Less than 3 years in current department or agency 54 46 109
2018 3 to 10 years in current department or agency 70 30 169
2018 11 to 20 years in current department or agency 65 35 117
2018 More than 20 years in current department or agency 60 40 62

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 12 88 59
2020 3 to 10 years in current department or agency 9 91 114
2020 11 to 20 years in current department or agency 8 92 87
2020 More than 20 years in current department or agency 11 89 45
2019 Less than 3 years in current department or agency 7 93 116
2019 3 to 10 years in current department or agency 8 92 159
2019 11 to 20 years in current department or agency 10 90 109
2019 More than 20 years in current department or agency 21 79 56
2018 Less than 3 years in current department or agency 10 90 109
2018 3 to 10 years in current department or agency 5 95 169
2018 11 to 20 years in current department or agency 9 91 117
2018 More than 20 years in current department or agency 23 77 62

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 0 100 59
2020 3 to 10 years in current department or agency 0 100 114
2020 11 to 20 years in current department or agency 0 100 87
2020 More than 20 years in current department or agency 0 100 45
2019 3 to 10 years in current department or agency 0 100 159
2019 More than 20 years in current department or agency 0 100 56
2018 Less than 3 years in current department or agency 0 100 109
2018 11 to 20 years in current department or agency 0 100 117

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 9 91 59
2020 3 to 10 years in current department or agency 8 92 114
2019 Less than 3 years in current department or agency 9 91 116
2019 3 to 10 years in current department or agency 7 93 159
2018 3 to 10 years in current department or agency 3 97 169
2018 11 to 20 years in current department or agency 5 95 117

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 5 95 114
2020 11 to 20 years in current department or agency 7 93 87
2019 3 to 10 years in current department or agency 6 94 159
2018 3 to 10 years in current department or agency 3 97 169
2018 11 to 20 years in current department or agency 5 95 117

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 4 96 114
2020 11 to 20 years in current department or agency 5 95 87
2019 3 to 10 years in current department or agency 3 97 159
2019 11 to 20 years in current department or agency 6 94 109
2018 3 to 10 years in current department or agency 4 96 169
2018 11 to 20 years in current department or agency 5 95 117

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 34 66 59
2020 3 to 10 years in current department or agency 41 59 114
2020 11 to 20 years in current department or agency 42 58 87
2020 More than 20 years in current department or agency 35 65 45
2019 Less than 3 years in current department or agency 27 73 115
2019 3 to 10 years in current department or agency 38 62 156
2019 11 to 20 years in current department or agency 35 65 108
2019 More than 20 years in current department or agency 29 71 56
2018 Less than 3 years in current department or agency 35 65 109
2018 3 to 10 years in current department or agency 45 55 171
2018 11 to 20 years in current department or agency 36 64 116
2018 More than 20 years in current department or agency 40 60 61

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 34 66 59
2020 3 to 10 years in current department or agency 41 59 114
2020 11 to 20 years in current department or agency 37 63 87
2020 More than 20 years in current department or agency 43 57 45
2019 Less than 3 years in current department or agency 45 55 115
2019 3 to 10 years in current department or agency 43 57 156
2019 11 to 20 years in current department or agency 36 64 108
2019 More than 20 years in current department or agency 38 62 56
2018 Less than 3 years in current department or agency 45 55 109
2018 3 to 10 years in current department or agency 47 53 171
2018 11 to 20 years in current department or agency 42 58 116
2018 More than 20 years in current department or agency 42 58 61

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 48 52 59
2020 3 to 10 years in current department or agency 52 48 114
2020 11 to 20 years in current department or agency 54 46 87
2020 More than 20 years in current department or agency 40 60 45
2019 Less than 3 years in current department or agency 47 53 115
2019 3 to 10 years in current department or agency 49 51 156
2019 11 to 20 years in current department or agency 53 47 108
2019 More than 20 years in current department or agency 54 46 56
2018 Less than 3 years in current department or agency 38 62 109
2018 3 to 10 years in current department or agency 49 51 171
2018 11 to 20 years in current department or agency 47 53 116
2018 More than 20 years in current department or agency 47 53 61

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 42 58 59
2020 3 to 10 years in current department or agency 32 68 114
2020 11 to 20 years in current department or agency 36 64 87
2020 More than 20 years in current department or agency 40 60 45
2019 Less than 3 years in current department or agency 40 60 115
2019 3 to 10 years in current department or agency 33 67 156
2019 11 to 20 years in current department or agency 45 55 108
2019 More than 20 years in current department or agency 42 58 56
2018 Less than 3 years in current department or agency 37 63 109
2018 3 to 10 years in current department or agency 40 60 171
2018 11 to 20 years in current department or agency 40 60 116
2018 More than 20 years in current department or agency 30 70 61

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 33 67 59
2020 3 to 10 years in current department or agency 33 67 114
2020 11 to 20 years in current department or agency 33 67 87
2020 More than 20 years in current department or agency 42 58 45
2019 Less than 3 years in current department or agency 31 69 115
2019 3 to 10 years in current department or agency 35 65 156
2019 11 to 20 years in current department or agency 36 64 108
2019 More than 20 years in current department or agency 29 71 56
2018 Less than 3 years in current department or agency 35 65 109
2018 3 to 10 years in current department or agency 34 66 171
2018 11 to 20 years in current department or agency 36 64 116
2018 More than 20 years in current department or agency 39 61 61

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 53 47 59
2020 3 to 10 years in current department or agency 53 47 114
2020 11 to 20 years in current department or agency 54 46 87
2020 More than 20 years in current department or agency 49 51 45
2019 Less than 3 years in current department or agency 54 46 115
2019 3 to 10 years in current department or agency 51 49 156
2019 11 to 20 years in current department or agency 54 46 108
2019 More than 20 years in current department or agency 41 59 56
2018 Less than 3 years in current department or agency 58 42 109
2018 3 to 10 years in current department or agency 55 45 171
2018 11 to 20 years in current department or agency 56 44 116
2018 More than 20 years in current department or agency 38 62 61

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 32 68 59
2020 3 to 10 years in current department or agency 33 67 114
2020 11 to 20 years in current department or agency 33 67 87
2020 More than 20 years in current department or agency 46 54 45
2019 Less than 3 years in current department or agency 24 76 115
2019 3 to 10 years in current department or agency 33 67 156
2019 11 to 20 years in current department or agency 30 70 108
2019 More than 20 years in current department or agency 36 64 56
2018 Less than 3 years in current department or agency 32 68 109
2018 3 to 10 years in current department or agency 35 65 171
2018 11 to 20 years in current department or agency 36 64 116
2018 More than 20 years in current department or agency 23 77 61

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 0 100 114
2020 More than 20 years in current department or agency 0 100 45
2019 3 to 10 years in current department or agency 0 100 156
2019 More than 20 years in current department or agency 0 100 56
2018 More than 20 years in current department or agency 0 100 61

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 11 89 59
2020 3 to 10 years in current department or agency 6 94 114
2019 Less than 3 years in current department or agency 11 89 115
2019 3 to 10 years in current department or agency 3 97 156
2018 Less than 3 years in current department or agency 10 90 109
2018 3 to 10 years in current department or agency 7 93 171

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 11 89 59
2020 3 to 10 years in current department or agency 10 90 114
2020 11 to 20 years in current department or agency 14 86 87
2020 More than 20 years in current department or agency 14 86 45
2019 Less than 3 years in current department or agency 7 93 115
2019 3 to 10 years in current department or agency 7 93 156
2018 Less than 3 years in current department or agency 11 89 109
2018 3 to 10 years in current department or agency 14 86 171
2018 11 to 20 years in current department or agency 13 87 116
2018 More than 20 years in current department or agency 11 89 61

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 38 62 59
2020 3 to 10 years in current department or agency 50 50 114
2020 11 to 20 years in current department or agency 45 55 87
2020 More than 20 years in current department or agency 57 43 45
2019 Less than 3 years in current department or agency 44 56 115
2019 3 to 10 years in current department or agency 42 58 156
2019 11 to 20 years in current department or agency 46 54 108
2019 More than 20 years in current department or agency 46 54 56
2018 Less than 3 years in current department or agency 39 61 109
2018 3 to 10 years in current department or agency 44 56 171
2018 11 to 20 years in current department or agency 45 55 116
2018 More than 20 years in current department or agency 32 68 61

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 19 81 59
2020 3 to 10 years in current department or agency 18 82 114
2020 11 to 20 years in current department or agency 25 75 87
2020 More than 20 years in current department or agency 13 87 45
2019 Less than 3 years in current department or agency 26 74 115
2019 3 to 10 years in current department or agency 24 76 156
2019 11 to 20 years in current department or agency 22 78 108
2019 More than 20 years in current department or agency 18 82 56
2018 Less than 3 years in current department or agency 17 83 109
2018 3 to 10 years in current department or agency 27 73 171
2018 11 to 20 years in current department or agency 23 77 116
2018 More than 20 years in current department or agency 24 76 61

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 15 85 59
2020 3 to 10 years in current department or agency 16 84 114
2020 11 to 20 years in current department or agency 16 84 87
2020 More than 20 years in current department or agency 19 81 45
2019 Less than 3 years in current department or agency 18 82 115
2019 3 to 10 years in current department or agency 11 89 156
2019 11 to 20 years in current department or agency 18 82 108
2019 More than 20 years in current department or agency 16 84 56
2018 Less than 3 years in current department or agency 14 86 109
2018 3 to 10 years in current department or agency 13 87 171
2018 11 to 20 years in current department or agency 16 84 116
2018 More than 20 years in current department or agency 12 88 61

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 53 47 59
2020 3 to 10 years in current department or agency 57 43 114
2020 11 to 20 years in current department or agency 52 48 87
2020 More than 20 years in current department or agency 53 47 45
2019 Less than 3 years in current department or agency 57 43 114
2019 3 to 10 years in current department or agency 61 39 156
2019 11 to 20 years in current department or agency 50 50 108
2019 More than 20 years in current department or agency 58 42 56
2018 Less than 3 years in current department or agency 47 53 108
2018 3 to 10 years in current department or agency 56 44 171
2018 11 to 20 years in current department or agency 52 48 117
2018 More than 20 years in current department or agency 61 39 62

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 31 69 59
2020 3 to 10 years in current department or agency 25 75 114
2020 11 to 20 years in current department or agency 24 76 87
2020 More than 20 years in current department or agency 24 76 45
2019 Less than 3 years in current department or agency 31 69 114
2019 3 to 10 years in current department or agency 32 68 156
2019 11 to 20 years in current department or agency 31 69 108
2019 More than 20 years in current department or agency 28 72 56
2018 Less than 3 years in current department or agency 23 77 108
2018 3 to 10 years in current department or agency 29 71 171
2018 11 to 20 years in current department or agency 30 70 117
2018 More than 20 years in current department or agency 30 70 62

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 12 88 114
2020 11 to 20 years in current department or agency 9 91 87
2019 Less than 3 years in current department or agency 11 89 114
2019 3 to 10 years in current department or agency 11 89 156
2019 11 to 20 years in current department or agency 11 89 108
2019 More than 20 years in current department or agency 15 85 56
2018 Less than 3 years in current department or agency 15 85 108
2018 3 to 10 years in current department or agency 8 92 171
2018 11 to 20 years in current department or agency 12 88 117
2018 More than 20 years in current department or agency 12 88 62

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 8 92 59
2020 3 to 10 years in current department or agency 18 82 114
2020 11 to 20 years in current department or agency 16 84 87
2020 More than 20 years in current department or agency 30 70 45
2019 Less than 3 years in current department or agency 14 86 114
2019 3 to 10 years in current department or agency 20 80 156
2019 11 to 20 years in current department or agency 18 82 108
2019 More than 20 years in current department or agency 23 77 56
2018 Less than 3 years in current department or agency 9 91 108
2018 3 to 10 years in current department or agency 20 80 171
2018 11 to 20 years in current department or agency 23 77 117
2018 More than 20 years in current department or agency 22 78 62

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 14 86 114
2020 11 to 20 years in current department or agency 8 92 87
2019 Less than 3 years in current department or agency 9 91 114
2019 3 to 10 years in current department or agency 14 86 156
2019 11 to 20 years in current department or agency 17 83 108
2019 More than 20 years in current department or agency 13 87 56
2018 Less than 3 years in current department or agency 12 88 108
2018 3 to 10 years in current department or agency 11 89 171
2018 11 to 20 years in current department or agency 7 93 117
2018 More than 20 years in current department or agency 12 88 62

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 5 95 114
2020 11 to 20 years in current department or agency 8 92 87
2019 Less than 3 years in current department or agency 4 96 114
2019 3 to 10 years in current department or agency 5 95 156
2018 3 to 10 years in current department or agency 8 92 171
2018 11 to 20 years in current department or agency 10 90 117

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 9 91 114
2020 11 to 20 years in current department or agency 12 88 87
2019 Less than 3 years in current department or agency 14 86 114
2019 3 to 10 years in current department or agency 8 92 156
2019 11 to 20 years in current department or agency 16 84 108
2019 More than 20 years in current department or agency 22 78 56
2018 Less than 3 years in current department or agency 13 87 108
2018 3 to 10 years in current department or agency 13 87 171
2018 11 to 20 years in current department or agency 13 87 117
2018 More than 20 years in current department or agency 7 93 62

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 13 87 59
2020 3 to 10 years in current department or agency 10 90 114
2020 11 to 20 years in current department or agency 9 91 87
2020 More than 20 years in current department or agency 20 80 45
2019 Less than 3 years in current department or agency 16 84 114
2019 3 to 10 years in current department or agency 10 90 156
2019 11 to 20 years in current department or agency 16 84 108
2019 More than 20 years in current department or agency 12 88 56
2018 Less than 3 years in current department or agency 17 83 108
2018 3 to 10 years in current department or agency 5 95 171
2018 11 to 20 years in current department or agency 14 86 117
2018 More than 20 years in current department or agency 13 87 62

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 30 70 59
2020 3 to 10 years in current department or agency 29 71 114
2020 11 to 20 years in current department or agency 30 70 87
2020 More than 20 years in current department or agency 23 77 45
2019 Less than 3 years in current department or agency 18 82 114
2019 3 to 10 years in current department or agency 24 76 156
2019 11 to 20 years in current department or agency 31 69 108
2019 More than 20 years in current department or agency 20 80 56
2018 Less than 3 years in current department or agency 29 71 108
2018 3 to 10 years in current department or agency 25 75 171
2018 11 to 20 years in current department or agency 28 72 117
2018 More than 20 years in current department or agency 22 78 62

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 5 95 108
2020 11 to 20 years in current department or agency 8 92 80
2019 Less than 3 years in current department or agency 16 84 109
2019 3 to 10 years in current department or agency 8 92 148
2018 Less than 3 years in current department or agency 15 85 106
2018 3 to 10 years in current department or agency 7 93 158

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 29 71 108
2020 11 to 20 years in current department or agency 12 88 80
2019 Less than 3 years in current department or agency 34 66 109
2019 3 to 10 years in current department or agency 20 80 148
2018 Less than 3 years in current department or agency 29 71 106
2018 3 to 10 years in current department or agency 24 76 158
2018 11 to 20 years in current department or agency 19 81 105
2018 More than 20 years in current department or agency 16 84 59

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 7 93 108
2020 11 to 20 years in current department or agency 6 94 80
2019 Less than 3 years in current department or agency 9 91 109
2019 3 to 10 years in current department or agency 8 92 148
2018 Less than 3 years in current department or agency 13 87 106
2018 3 to 10 years in current department or agency 9 91 158

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 7 93 108
2020 11 to 20 years in current department or agency 7 93 80
2019 Less than 3 years in current department or agency 10 90 109
2019 3 to 10 years in current department or agency 6 94 148
2018 Less than 3 years in current department or agency 7 93 106
2018 3 to 10 years in current department or agency 9 91 158

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 6 94 108
2020 11 to 20 years in current department or agency 7 93 80
2019 Less than 3 years in current department or agency 14 86 109
2019 3 to 10 years in current department or agency 12 88 148
2018 Less than 3 years in current department or agency 16 84 106
2018 3 to 10 years in current department or agency 9 91 158
2018 11 to 20 years in current department or agency 9 91 105
2018 More than 20 years in current department or agency 8 92 59

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 8 92 108
2020 11 to 20 years in current department or agency 7 93 80
2019 Less than 3 years in current department or agency 11 89 109
2019 3 to 10 years in current department or agency 6 94 148
2018 Less than 3 years in current department or agency 5 95 106
2018 3 to 10 years in current department or agency 10 90 158
2018 11 to 20 years in current department or agency 5 95 105
2018 More than 20 years in current department or agency 16 84 59

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 14 86 108
2020 11 to 20 years in current department or agency 7 93 80
2019 Less than 3 years in current department or agency 27 73 109
2019 3 to 10 years in current department or agency 11 89 148
2018 Less than 3 years in current department or agency 28 72 106
2018 3 to 10 years in current department or agency 10 90 158
2018 11 to 20 years in current department or agency 10 90 105
2018 More than 20 years in current department or agency 0 100 59

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 10 90 108
2020 11 to 20 years in current department or agency 9 91 80
2019 Less than 3 years in current department or agency 11 89 109
2019 3 to 10 years in current department or agency 14 86 148
2018 Less than 3 years in current department or agency 14 86 106
2018 3 to 10 years in current department or agency 8 92 158

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 16 84 108
2020 11 to 20 years in current department or agency 12 88 80
2019 Less than 3 years in current department or agency 12 88 109
2019 3 to 10 years in current department or agency 10 90 148
2018 Less than 3 years in current department or agency 7 93 106
2018 3 to 10 years in current department or agency 8 92 158
2018 11 to 20 years in current department or agency 10 90 105
2018 More than 20 years in current department or agency 7 93 59

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 37 63 108
2020 11 to 20 years in current department or agency 27 73 80
2019 Less than 3 years in current department or agency 24 76 109
2019 3 to 10 years in current department or agency 39 61 148
2018 Less than 3 years in current department or agency 30 70 106
2018 3 to 10 years in current department or agency 31 69 158
2018 11 to 20 years in current department or agency 31 69 105
2018 More than 20 years in current department or agency 24 76 59

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 11 89 108
2020 11 to 20 years in current department or agency 8 92 80
2019 Less than 3 years in current department or agency 9 91 109
2019 3 to 10 years in current department or agency 15 85 148
2018 Less than 3 years in current department or agency 10 90 106
2018 3 to 10 years in current department or agency 9 91 158

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 56 44 108
2020 11 to 20 years in current department or agency 44 56 80
2019 Less than 3 years in current department or agency 41 59 109
2019 3 to 10 years in current department or agency 49 51 148
2018 Less than 3 years in current department or agency 45 55 106
2018 3 to 10 years in current department or agency 50 50 158
2018 11 to 20 years in current department or agency 50 50 105
2018 More than 20 years in current department or agency 33 67 59

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 0 100 108
2019 3 to 10 years in current department or agency 0 100 148
2018 3 to 10 years in current department or agency 3 97 158

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 52 48 108
2020 11 to 20 years in current department or agency 61 39 80
2019 Less than 3 years in current department or agency 42 58 109
2019 3 to 10 years in current department or agency 59 41 148
2018 Less than 3 years in current department or agency 49 51 106
2018 3 to 10 years in current department or agency 52 48 158
2018 11 to 20 years in current department or agency 62 38 105
2018 More than 20 years in current department or agency 55 45 59

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 4 96 108

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 10 90 108
2020 11 to 20 years in current department or agency 19 81 80
2019 Less than 3 years in current department or agency 10 90 109
2019 3 to 10 years in current department or agency 14 86 148
2018 Less than 3 years in current department or agency 6 94 106
2018 3 to 10 years in current department or agency 14 86 158
2018 11 to 20 years in current department or agency 18 82 105
2018 More than 20 years in current department or agency 14 86 59

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 20 13 12 3 1 38 12 67 8 1047
2020 3 to 10 years in current department or agency 16 17 16 5 3 34 8 57 15 1432
2020 11 to 20 years in current department or agency 16 19 16 4 4 34 7 59 14 1265
2020 More than 20 years in current department or agency 20 21 15 7 3 30 4 62 16 538
2019 Less than 3 years in current department or agency 20 13 16 4 2 33 12 60 12 1188
2019 3 to 10 years in current department or agency 14 17 18 7 5 31 8 52 19 1442
2019 11 to 20 years in current department or agency 14 18 19 6 5 30 8 52 17 1229
2019 More than 20 years in current department or agency 16 20 20 7 6 26 5 51 19 517
2018 Less than 3 years in current department or agency 19 14 15 3 2 37 11 63 8 1256
2018 3 to 10 years in current department or agency 12 17 21 8 5 31 6 46 21 1428
2018 11 to 20 years in current department or agency 12 19 22 7 5 30 5 48 18 1118
2018 More than 20 years in current department or agency 12 22 23 7 6 28 4 48 18 521
2017 Less than 3 years in current department or agency 19 12 12 3 2 36 15 65 10 999
2017 3 to 10 years in current department or agency 13 17 18 6 6 31 9 49 20 1648
2017 11 to 20 years in current department or agency 12 19 22 6 6 28 7 49 18 1262
2017 More than 20 years in current department or agency 14 22 19 6 6 27 5 54 18 593
2014 Less than 3 years in current department or agency 15 11 11 3 2 43 15 61 12 878
2014 3 to 10 years in current department or agency 11 16 18 7 5 35 9 48 20 1910
2014 11 to 20 years in current department or agency 12 20 20 6 5 31 7 50 18 1076
2014 More than 20 years in current department or agency 13 23 20 5 5 30 5 55 15 708

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 38 33 13 3 1 11 1 81 5 1046
2020 3 to 10 years in current department or agency 31 35 17 4 3 9 1 74 8 1432
2020 11 to 20 years in current department or agency 32 38 16 4 3 6 1 75 7 1265
2020 More than 20 years in current department or agency 37 35 14 5 3 5 0 77 8 538
2019 Less than 3 years in current department or agency 39 29 13 3 2 12 1 79 6 1187
2019 3 to 10 years in current department or agency 31 34 16 5 4 8 1 72 11 1447
2019 11 to 20 years in current department or agency 29 39 17 5 3 7 0 73 9 1231
2019 More than 20 years in current department or agency 32 36 16 5 3 7 0 74 9 519
2018 Less than 3 years in current department or agency 36 31 14 2 2 14 2 79 4 1256
2018 3 to 10 years in current department or agency 24 34 22 7 4 9 1 64 11 1428
2018 11 to 20 years in current department or agency 24 40 20 6 4 6 0 68 10 1120
2018 More than 20 years in current department or agency 25 40 18 6 2 8 0 72 8 523
2017 Less than 3 years in current department or agency 35 29 12 3 1 16 3 79 6 1002
2017 3 to 10 years in current department or agency 24 35 18 6 4 11 1 68 12 1645
2017 11 to 20 years in current department or agency 24 38 20 5 4 8 1 68 10 1261
2017 More than 20 years in current department or agency 26 40 17 6 3 8 0 72 10 592
2014 Less than 3 years in current department or agency 30 26 13 3 2 23 3 76 6 878
2014 3 to 10 years in current department or agency 21 33 20 6 4 15 1 64 12 1907
2014 11 to 20 years in current department or agency 21 35 20 6 4 13 1 65 11 1076
2014 More than 20 years in current department or agency 24 37 18 4 4 12 1 70 9 708

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 4 96 1046
2020 3 to 10 years in current department or agency 6 94 1431
2020 11 to 20 years in current department or agency 5 95 1264
2020 More than 20 years in current department or agency 7 93 536
2019 Less than 3 years in current department or agency 5 95 1185
2019 3 to 10 years in current department or agency 6 94 1443
2019 11 to 20 years in current department or agency 5 95 1223
2019 More than 20 years in current department or agency 5 95 517
2018 Less than 3 years in current department or agency 3 97 1256
2018 3 to 10 years in current department or agency 6 94 1427
2018 11 to 20 years in current department or agency 6 94 1125
2018 More than 20 years in current department or agency 5 95 525

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 58 42 39
2020 3 to 10 years in current department or agency 33 67 81
2020 11 to 20 years in current department or agency 33 67 64
2020 More than 20 years in current department or agency 30 70 36
2019 Less than 3 years in current department or agency 40 60 57
2019 3 to 10 years in current department or agency 34 66 84
2019 11 to 20 years in current department or agency 48 52 58
2019 More than 20 years in current department or agency 31 69 24
2018 Less than 3 years in current department or agency 37 63 40
2018 3 to 10 years in current department or agency 37 63 87
2018 11 to 20 years in current department or agency 38 62 71
2018 More than 20 years in current department or agency 22 78 27

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 83 17 81
2020 11 to 20 years in current department or agency 76 24 64
2019 3 to 10 years in current department or agency 83 17 84
2019 11 to 20 years in current department or agency 89 11 58
2018 Less than 3 years in current department or agency 65 35 40
2018 3 to 10 years in current department or agency 92 8 87
2018 11 to 20 years in current department or agency 83 17 71
2018 More than 20 years in current department or agency 73 27 27

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 0 100 39
2019 11 to 20 years in current department or agency 0 100 58
2019 More than 20 years in current department or agency 0 100 24
2018 3 to 10 years in current department or agency 0 100 87
2018 11 to 20 years in current department or agency 10 90 71

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 0 100 39
2020 3 to 10 years in current department or agency 0 100 81
2020 11 to 20 years in current department or agency 0 100 64
2020 More than 20 years in current department or agency 0 100 36
2019 Less than 3 years in current department or agency 0 100 57
2019 3 to 10 years in current department or agency 0 100 84
2019 11 to 20 years in current department or agency 0 100 58
2019 More than 20 years in current department or agency 0 100 24
2018 Less than 3 years in current department or agency 0 100 40
2018 3 to 10 years in current department or agency 0 100 87
2018 11 to 20 years in current department or agency 0 100 71
2018 More than 20 years in current department or agency 0 100 27

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 13 87 39
2020 3 to 10 years in current department or agency 8 92 81
2019 Less than 3 years in current department or agency 16 84 57
2019 3 to 10 years in current department or agency 9 91 84
2019 11 to 20 years in current department or agency 10 90 58
2019 More than 20 years in current department or agency 0 100 24

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 More than 20 years in current department or agency 0 100 36
2019 3 to 10 years in current department or agency 6 94 84
2018 More than 20 years in current department or agency 0 100 27

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 16 84 64
2018 Less than 3 years in current department or agency 0 100 40
2018 11 to 20 years in current department or agency 8 92 71

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 17 83 39
2020 3 to 10 years in current department or agency 16 84 81
2020 11 to 20 years in current department or agency 22 78 64
2020 More than 20 years in current department or agency 14 86 36
2019 3 to 10 years in current department or agency 26 74 84
2019 11 to 20 years in current department or agency 25 75 59
2018 3 to 10 years in current department or agency 22 78 88
2018 11 to 20 years in current department or agency 18 82 71

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 18 82 39
2020 3 to 10 years in current department or agency 19 81 81
2020 11 to 20 years in current department or agency 20 80 64
2020 More than 20 years in current department or agency 24 76 36
2019 3 to 10 years in current department or agency 22 78 84
2019 11 to 20 years in current department or agency 37 63 59
2018 3 to 10 years in current department or agency 26 74 88
2018 11 to 20 years in current department or agency 16 84 71

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 12 88 81
2020 11 to 20 years in current department or agency 16 84 64
2019 3 to 10 years in current department or agency 12 88 84
2019 11 to 20 years in current department or agency 18 82 59
2018 Less than 3 years in current department or agency 13 87 40
2018 3 to 10 years in current department or agency 12 88 88
2018 11 to 20 years in current department or agency 11 89 71
2018 More than 20 years in current department or agency 0 100 27

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 More than 20 years in current department or agency 0 100 36
2019 Less than 3 years in current department or agency 9 91 55
2019 3 to 10 years in current department or agency 8 92 84
2018 3 to 10 years in current department or agency 7 93 88
2018 More than 20 years in current department or agency 0 100 27

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 35 65 39
2020 3 to 10 years in current department or agency 24 76 81
2020 11 to 20 years in current department or agency 25 75 64
2020 More than 20 years in current department or agency 41 59 36
2019 Less than 3 years in current department or agency 24 76 55
2019 3 to 10 years in current department or agency 23 77 84
2019 11 to 20 years in current department or agency 22 78 59
2019 More than 20 years in current department or agency 49 51 24
2018 Less than 3 years in current department or agency 27 73 40
2018 3 to 10 years in current department or agency 23 77 88
2018 11 to 20 years in current department or agency 28 72 71
2018 More than 20 years in current department or agency 50 50 27

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 39 61 39
2020 3 to 10 years in current department or agency 40 60 81
2020 11 to 20 years in current department or agency 27 73 64
2020 More than 20 years in current department or agency 34 66 36
2019 Less than 3 years in current department or agency 29 71 55
2019 3 to 10 years in current department or agency 29 71 84
2019 11 to 20 years in current department or agency 34 66 59
2019 More than 20 years in current department or agency 40 60 24
2018 Less than 3 years in current department or agency 36 64 40
2018 3 to 10 years in current department or agency 26 74 88
2018 11 to 20 years in current department or agency 27 73 71
2018 More than 20 years in current department or agency 30 70 27

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 64
2019 11 to 20 years in current department or agency 0 100 59
2019 More than 20 years in current department or agency 0 100 24
2018 11 to 20 years in current department or agency 0 100 71

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 More than 20 years in current department or agency 0 100 36
2019 11 to 20 years in current department or agency 0 100 59
2019 More than 20 years in current department or agency 0 100 24
2018 Less than 3 years in current department or agency 0 100 40
2018 More than 20 years in current department or agency 0 100 27

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 7 93 81
2020 11 to 20 years in current department or agency 7 93 64
2019 3 to 10 years in current department or agency 15 85 84
2018 3 to 10 years in current department or agency 9 91 88
2018 11 to 20 years in current department or agency 7 93 71

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 21 79 81
2020 11 to 20 years in current department or agency 17 83 64
2019 3 to 10 years in current department or agency 24 76 84
2019 11 to 20 years in current department or agency 9 91 59
2018 3 to 10 years in current department or agency 16 84 88
2018 11 to 20 years in current department or agency 22 78 71

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 0 100 81
2020 11 to 20 years in current department or agency 0 100 64
2019 Less than 3 years in current department or agency 0 100 55
2019 11 to 20 years in current department or agency 0 100 59
2018 Less than 3 years in current department or agency 0 100 40
2018 3 to 10 years in current department or agency 0 100 88
2018 11 to 20 years in current department or agency 0 100 71
2018 More than 20 years in current department or agency 0 100 27

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 13 87 81
2020 11 to 20 years in current department or agency 22 78 64
2019 Less than 3 years in current department or agency 15 85 55
2019 3 to 10 years in current department or agency 20 80 84
2019 11 to 20 years in current department or agency 13 87 59
2019 More than 20 years in current department or agency 31 69 24
2018 3 to 10 years in current department or agency 10 90 88
2018 11 to 20 years in current department or agency 16 84 71

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 0 100 39
2020 3 to 10 years in current department or agency 0 100 81
2020 11 to 20 years in current department or agency 0 100 64
2020 More than 20 years in current department or agency 0 100 36
2019 Less than 3 years in current department or agency 0 100 55
2019 11 to 20 years in current department or agency 0 100 59
2018 3 to 10 years in current department or agency 0 100 88
2018 11 to 20 years in current department or agency 0 100 71

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 23 77 39
2020 3 to 10 years in current department or agency 13 87 81
2020 11 to 20 years in current department or agency 20 80 64
2020 More than 20 years in current department or agency 28 72 36
2019 Less than 3 years in current department or agency 15 85 55
2019 3 to 10 years in current department or agency 17 83 84
2019 11 to 20 years in current department or agency 23 77 59
2019 More than 20 years in current department or agency 19 81 24
2018 3 to 10 years in current department or agency 19 81 88
2018 11 to 20 years in current department or agency 26 74 71

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 35 65 39
2020 3 to 10 years in current department or agency 41 59 81
2020 11 to 20 years in current department or agency 38 62 64
2020 More than 20 years in current department or agency 33 67 36
2019 Less than 3 years in current department or agency 24 76 55
2019 3 to 10 years in current department or agency 36 64 83
2019 11 to 20 years in current department or agency 34 66 59
2019 More than 20 years in current department or agency 45 55 24
2018 Less than 3 years in current department or agency 22 78 40
2018 3 to 10 years in current department or agency 29 71 88
2018 11 to 20 years in current department or agency 32 68 71
2018 More than 20 years in current department or agency 56 44 27

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 21 79 39
2020 3 to 10 years in current department or agency 14 86 81
2020 11 to 20 years in current department or agency 13 87 64
2020 More than 20 years in current department or agency 17 83 36
2019 Less than 3 years in current department or agency 16 84 55
2019 3 to 10 years in current department or agency 11 89 83
2019 11 to 20 years in current department or agency 19 81 59
2019 More than 20 years in current department or agency 29 71 24
2018 3 to 10 years in current department or agency 18 82 88
2018 11 to 20 years in current department or agency 20 80 71

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 8 92 64

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 16 84 81
2020 11 to 20 years in current department or agency 16 84 64
2019 3 to 10 years in current department or agency 18 82 83
2019 11 to 20 years in current department or agency 19 81 59
2018 3 to 10 years in current department or agency 15 85 88
2018 11 to 20 years in current department or agency 17 83 71

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 10 90 81
2019 11 to 20 years in current department or agency 11 89 59
2018 Less than 3 years in current department or agency 0 100 40

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 9 91 64
2019 3 to 10 years in current department or agency 9 91 83

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 12 88 64
2019 3 to 10 years in current department or agency 6 94 83
2018 3 to 10 years in current department or agency 6 94 88
2018 More than 20 years in current department or agency 0 100 27

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 20 80 39
2020 3 to 10 years in current department or agency 9 91 81
2020 11 to 20 years in current department or agency 10 90 64
2020 More than 20 years in current department or agency 13 87 36
2019 3 to 10 years in current department or agency 6 94 83
2019 11 to 20 years in current department or agency 23 77 59
2018 3 to 10 years in current department or agency 7 93 88
2018 11 to 20 years in current department or agency 7 93 71

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 49 51 39
2020 3 to 10 years in current department or agency 44 56 81
2020 11 to 20 years in current department or agency 40 60 64
2020 More than 20 years in current department or agency 39 61 36
2019 Less than 3 years in current department or agency 51 49 55
2019 3 to 10 years in current department or agency 43 57 83
2019 11 to 20 years in current department or agency 39 61 59
2019 More than 20 years in current department or agency 34 66 24
2018 Less than 3 years in current department or agency 57 43 40
2018 3 to 10 years in current department or agency 47 53 88
2018 11 to 20 years in current department or agency 49 51 71
2018 More than 20 years in current department or agency 34 66 27

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 9 91 58
2018 More than 20 years in current department or agency 0 100 26

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 14 86 58
2019 3 to 10 years in current department or agency 17 83 74
2018 3 to 10 years in current department or agency 23 77 84
2018 11 to 20 years in current department or agency 15 85 68

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 0 100 74
2018 Less than 3 years in current department or agency 0 100 38
2018 3 to 10 years in current department or agency 9 91 84
2018 11 to 20 years in current department or agency 0 100 68
2018 More than 20 years in current department or agency 0 100 26

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 58
2018 Less than 3 years in current department or agency 0 100 38
2018 11 to 20 years in current department or agency 0 100 68

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 58
2018 3 to 10 years in current department or agency 0 100 84

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 100 38
2018 11 to 20 years in current department or agency 0 100 68

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 8 92 84
2018 11 to 20 years in current department or agency 11 89 68

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 12 88 58
2019 3 to 10 years in current department or agency 10 90 74
2018 3 to 10 years in current department or agency 15 85 84
2018 11 to 20 years in current department or agency 9 91 68

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 16 84 58
2019 3 to 10 years in current department or agency 11 89 74
2018 3 to 10 years in current department or agency 15 85 84
2018 11 to 20 years in current department or agency 9 91 68

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 22 78 58
2019 3 to 10 years in current department or agency 32 68 74
2018 Less than 3 years in current department or agency 28 72 38
2018 3 to 10 years in current department or agency 25 75 84
2018 11 to 20 years in current department or agency 27 73 68
2018 More than 20 years in current department or agency 30 70 26

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 9 91 74
2018 3 to 10 years in current department or agency 16 84 84

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 41 59 58
2019 3 to 10 years in current department or agency 44 56 74
2018 Less than 3 years in current department or agency 40 60 38
2018 3 to 10 years in current department or agency 42 58 84
2018 11 to 20 years in current department or agency 44 56 68
2018 More than 20 years in current department or agency 40 60 26

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 0 100 74
2018 Less than 3 years in current department or agency 0 100 38
2018 More than 20 years in current department or agency 0 100 26

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 69 31 58
2019 3 to 10 years in current department or agency 57 43 74
2018 Less than 3 years in current department or agency 52 48 38
2018 3 to 10 years in current department or agency 62 38 84
2018 11 to 20 years in current department or agency 66 34 68
2018 More than 20 years in current department or agency 77 23 26

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 58
2018 Less than 3 years in current department or agency 0 100 38
2018 More than 20 years in current department or agency 0 100 26

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 15 85 58
2019 3 to 10 years in current department or agency 12 88 74
2018 3 to 10 years in current department or agency 9 91 84
2018 11 to 20 years in current department or agency 13 87 68

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 21 14 12 2 1 40 9 69 7 1045
2020 3 to 10 years in current department or agency 17 16 18 3 2 37 7 58 10 1428
2020 11 to 20 years in current department or agency 15 19 17 2 3 36 7 61 9 1263
2020 More than 20 years in current department or agency 20 19 14 4 3 36 3 65 12 539
2019 Less than 3 years in current department or agency 21 12 16 2 1 37 11 64 6 1186
2019 3 to 10 years in current department or agency 16 15 18 4 2 37 8 56 12 1441
2019 11 to 20 years in current department or agency 15 18 19 3 3 35 7 57 11 1227
2019 More than 20 years in current department or agency 17 18 22 4 2 33 5 56 9 518
2018 Less than 3 years in current department or agency 21 14 14 2 1 39 9 68 5 1252
2018 3 to 10 years in current department or agency 14 15 23 3 3 37 6 50 9 1430
2018 11 to 20 years in current department or agency 12 18 24 4 3 33 5 49 11 1125
2018 More than 20 years in current department or agency 13 19 27 3 1 32 5 51 6 520
2017 Less than 3 years in current department or agency 20 11 12 1 1 40 14 69 4 1000
2017 3 to 10 years in current department or agency 12 16 20 3 2 38 9 53 10 1644
2017 11 to 20 years in current department or agency 12 18 19 3 2 38 7 55 9 1257
2017 More than 20 years in current department or agency 15 18 22 2 3 34 6 54 9 595
2014 Less than 3 years in current department or agency 16 11 11 1 1 46 14 67 6 879
2014 3 to 10 years in current department or agency 12 14 18 3 2 43 8 53 9 1910
2014 11 to 20 years in current department or agency 11 17 20 3 3 40 6 53 11 1076
2014 More than 20 years in current department or agency 14 18 22 2 1 36 7 56 7 708

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 39 32 13 3 1 12 1 81 4 1047
2020 3 to 10 years in current department or agency 31 34 17 3 3 10 1 74 6 1433
2020 11 to 20 years in current department or agency 32 38 16 3 2 8 1 77 6 1266
2020 More than 20 years in current department or agency 36 38 13 3 3 6 1 79 7 538
2019 Less than 3 years in current department or agency 42 28 12 2 1 14 2 82 4 1186
2019 3 to 10 years in current department or agency 33 32 16 4 3 11 1 75 7 1445
2019 11 to 20 years in current department or agency 31 38 16 4 2 9 1 76 6 1231
2019 More than 20 years in current department or agency 34 34 18 3 2 9 1 75 5 518
2018 Less than 3 years in current department or agency 38 29 12 2 1 16 2 82 4 1248
2018 3 to 10 years in current department or agency 25 35 22 4 2 11 1 68 7 1429
2018 11 to 20 years in current department or agency 24 38 21 4 3 9 1 68 8 1125
2018 More than 20 years in current department or agency 28 37 20 3 2 9 1 72 6 521
2017 Less than 3 years in current department or agency 38 25 11 2 1 20 4 83 3 998
2017 3 to 10 years in current department or agency 25 34 18 3 2 15 2 72 6 1644
2017 11 to 20 years in current department or agency 25 36 20 4 2 12 1 70 7 1261
2017 More than 20 years in current department or agency 27 37 20 3 2 10 1 72 6 595
2014 Less than 3 years in current department or agency 34 25 11 2 1 24 3 81 4 879
2014 3 to 10 years in current department or agency 23 31 18 4 2 21 1 70 7 1909
2014 11 to 20 years in current department or agency 23 31 19 4 3 19 1 68 8 1075
2014 More than 20 years in current department or agency 26 35 15 3 2 17 1 75 6 708

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 8 92 1043
2020 3 to 10 years in current department or agency 7 93 1430
2020 11 to 20 years in current department or agency 7 93 1259
2020 More than 20 years in current department or agency 7 93 534

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 9 91 1044
2020 3 to 10 years in current department or agency 10 90 1432
2020 11 to 20 years in current department or agency 9 91 1259
2020 More than 20 years in current department or agency 8 92 537
2019 Less than 3 years in current department or agency 14 86 1186
2019 3 to 10 years in current department or agency 14 86 1446
2019 11 to 20 years in current department or agency 11 89 1227
2019 More than 20 years in current department or agency 10 90 517
2017 Less than 3 years in current department or agency 12 88 998
2017 3 to 10 years in current department or agency 16 84 1647
2017 11 to 20 years in current department or agency 14 86 1258
2017 More than 20 years in current department or agency 11 89 593
2014 Less than 3 years in current department or agency 11 89 875
2014 3 to 10 years in current department or agency 15 85 1906
2014 11 to 20 years in current department or agency 12 88 1071
2014 More than 20 years in current department or agency 13 87 707

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 46 54 101
2020 3 to 10 years in current department or agency 44 56 140
2020 11 to 20 years in current department or agency 50 50 120
2020 More than 20 years in current department or agency 59 41 45

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 86 14 102
2020 3 to 10 years in current department or agency 79 21 140
2020 11 to 20 years in current department or agency 78 22 120
2020 More than 20 years in current department or agency 76 24 45
2019 Less than 3 years in current department or agency 89 11 166
2019 3 to 10 years in current department or agency 85 15 200
2019 11 to 20 years in current department or agency 89 11 142
2019 More than 20 years in current department or agency 84 16 51
2017 Less than 3 years in current department or agency 78 22 126
2017 3 to 10 years in current department or agency 74 26 260
2017 11 to 20 years in current department or agency 74 26 180
2017 More than 20 years in current department or agency 74 26 63
2014 Less than 3 years in current department or agency 87 13 99
2014 3 to 10 years in current department or agency 83 17 292
2014 11 to 20 years in current department or agency 74 26 130
2014 More than 20 years in current department or agency 76 24 91

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 59 29 6 6 0 0 0 88 6 88
2020 3 to 10 years in current department or agency 45 30 16 9 1 0 0 75 10 111
2020 11 to 20 years in current department or agency 50 37 3 4 5 0 0 87 10 94
2020 More than 20 years in current department or agency 56 32 6 0 2 3 0 91 3 34
2019 Less than 3 years in current department or agency 49 38 5 6 1 0 0 88 7 146
2019 3 to 10 years in current department or agency 55 31 4 6 4 0 0 86 10 168
2019 11 to 20 years in current department or agency 55 29 5 7 3 0 1 84 11 126
2019 More than 20 years in current department or agency 40 41 8 8 3 0 0 81 11 43
2017 Less than 3 years in current department or agency 54 39 4 2 1 0 0 93 3 99
2017 3 to 10 years in current department or agency 56 32 3 4 2 2 1 90 7 194
2017 11 to 20 years in current department or agency 47 38 7 5 1 1 1 87 6 133
2017 More than 20 years in current department or agency 63 26 2 7 2 0 0 89 9 47
2014 Less than 3 years in current department or agency 62 23 3 6 5 0 1 86 11 86
2014 3 to 10 years in current department or agency 58 29 5 6 3 0 0 87 9 244
2014 11 to 20 years in current department or agency 55 30 8 6 1 0 0 85 7 96
2014 More than 20 years in current department or agency 71 22 5 0 3 0 0 93 3 69

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 51 34 6 5 1 3 2 88 5 1047
2020 3 to 10 years in current department or agency 47 35 8 3 2 3 2 86 5 1433
2020 11 to 20 years in current department or agency 47 34 7 4 2 3 3 86 6 1264
2020 More than 20 years in current department or agency 49 31 7 5 1 3 5 86 7 539
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 41 34 13 8 2 2 0 77 10 1044
2020 3 to 10 years in current department or agency 32 37 16 10 4 2 0 70 14 1434
2020 11 to 20 years in current department or agency 34 35 16 9 4 2 0 70 13 1262
2020 More than 20 years in current department or agency 40 33 13 8 4 2 0 75 12 534

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 39 43 8 9 1 1 0 82 10 1047
2020 3 to 10 years in current department or agency 30 42 14 10 3 0 0 73 14 1433
2020 11 to 20 years in current department or agency 28 48 12 10 2 0 0 76 12 1266
2020 More than 20 years in current department or agency 36 43 10 9 2 0 0 79 11 537

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 38 40 11 7 2 1 0 79 9 1044
2020 3 to 10 years in current department or agency 31 37 16 11 5 1 0 68 16 1427
2020 11 to 20 years in current department or agency 27 46 14 10 3 0 0 73 12 1257
2020 More than 20 years in current department or agency 37 38 12 9 3 1 0 76 12 535

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 34 36 18 8 2 1 1 71 10 1037
2020 3 to 10 years in current department or agency 27 39 19 10 3 1 1 67 13 1418
2020 11 to 20 years in current department or agency 25 43 21 9 2 0 1 68 11 1256
2020 More than 20 years in current department or agency 33 39 18 8 1 0 1 72 10 535

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 49 35 9 3 1 1 1 87 4 1047
2020 3 to 10 years in current department or agency 40 38 12 6 2 1 1 80 8 1425
2020 11 to 20 years in current department or agency 39 42 11 4 1 1 1 83 6 1261
2020 More than 20 years in current department or agency 44 34 13 5 2 1 1 80 7 536

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 74 17 3 1 0 4 1 95 1 1048
2020 3 to 10 years in current department or agency 65 19 5 1 0 7 2 92 2 1430
2020 11 to 20 years in current department or agency 67 23 4 1 0 4 1 95 1 1263
2020 More than 20 years in current department or agency 68 18 4 1 0 5 4 93 2 538

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 56 34 6 3 1 2 0 91 3 1042
2020 3 to 10 years in current department or agency 49 38 8 3 1 1 0 88 4 1428
2020 11 to 20 years in current department or agency 52 39 6 2 1 1 0 92 2 1256
2020 More than 20 years in current department or agency 60 31 5 2 0 1 0 92 3 533

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 58 29 5 4 2 1 0 88 6 1043
2020 3 to 10 years in current department or agency 51 34 7 5 2 1 0 85 7 1423
2020 11 to 20 years in current department or agency 53 33 6 5 2 1 0 86 7 1257
2020 More than 20 years in current department or agency 54 28 7 7 3 0 1 83 10 535

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 59 29 6 3 2 1 0 90 4 1044
2020 3 to 10 years in current department or agency 51 33 8 5 2 1 0 85 8 1434
2020 11 to 20 years in current department or agency 52 32 10 5 1 0 0 84 7 1259
2020 More than 20 years in current department or agency 57 28 8 3 3 1 1 86 6 538

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 97 3 182
2020 3 to 10 years in current department or agency 94 6 385
2020 11 to 20 years in current department or agency 95 5 567
2020 More than 20 years in current department or agency 94 6 263

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 22 36 18 16 7 1 1 59 23 177
2020 3 to 10 years in current department or agency 20 34 20 18 7 1 0 54 25 365
2020 11 to 20 years in current department or agency 17 34 23 20 5 1 1 52 25 539
2020 More than 20 years in current department or agency 20 31 21 19 6 1 1 53 26 249

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 47 39 8 4 1 1 0 87 5 1047
2020 3 to 10 years in current department or agency 40 44 10 4 1 1 0 85 5 1427
2020 11 to 20 years in current department or agency 45 42 9 3 1 0 0 87 4 1260
2020 More than 20 years in current department or agency 51 37 8 2 1 1 0 89 3 536
2019 Less than 3 years in current department or agency 40 40 10 5 2 3 0 82 7 1183
2019 3 to 10 years in current department or agency 35 42 13 7 3 1 0 77 9 1438
2019 11 to 20 years in current department or agency 33 49 12 4 2 1 0 82 6 1223
2019 More than 20 years in current department or agency 35 46 12 5 2 1 0 82 7 516
2018 Less than 3 years in current department or agency 35 41 13 4 2 5 0 80 7 1259
2018 3 to 10 years in current department or agency 30 45 15 7 2 1 0 76 9 1428
2018 11 to 20 years in current department or agency 30 47 13 6 2 1 0 78 9 1127
2018 More than 20 years in current department or agency 30 45 15 5 2 3 0 78 7 522
2017 Less than 3 years in current department or agency 25 40 14 8 3 9 1 72 12 1000
2017 3 to 10 years in current department or agency 19 43 19 10 5 3 0 65 15 1646
2017 11 to 20 years in current department or agency 20 47 17 8 4 3 0 70 12 1261
2017 More than 20 years in current department or agency 23 47 15 6 4 4 0 73 10 595

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 47 30 10 8 4 1 0 78 12 1045
2020 3 to 10 years in current department or agency 38 34 11 11 5 1 0 73 16 1428
2020 11 to 20 years in current department or agency 41 32 12 10 4 1 0 74 14 1262
2020 More than 20 years in current department or agency 40 30 12 9 7 1 0 71 17 535

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 58 27 9 2 1 2 0 87 3 1042
2020 3 to 10 years in current department or agency 52 30 10 3 2 2 0 84 6 1424
2020 11 to 20 years in current department or agency 54 28 11 3 2 1 1 83 5 1260
2020 More than 20 years in current department or agency 52 28 9 4 3 3 1 84 7 537

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 42 36 12 7 2 1 0 78 10 1047
2020 3 to 10 years in current department or agency 33 37 16 10 4 2 0 70 14 1435
2020 11 to 20 years in current department or agency 31 39 16 9 4 1 0 71 12 1264
2020 More than 20 years in current department or agency 39 34 15 6 5 2 0 74 11 539
2019 Less than 3 years in current department or agency 36 38 13 8 3 2 0 76 11 1186
2019 3 to 10 years in current department or agency 24 39 18 11 7 1 0 63 18 1444
2019 11 to 20 years in current department or agency 21 42 19 12 5 1 0 64 17 1229
2019 More than 20 years in current department or agency 26 41 16 10 6 1 0 68 16 520
2018 Less than 3 years in current department or agency 35 39 14 7 3 3 0 76 10 1259
2018 3 to 10 years in current department or agency 20 37 20 14 6 1 0 59 21 1425
2018 11 to 20 years in current department or agency 21 38 20 12 7 1 0 60 20 1128
2018 More than 20 years in current department or agency 22 39 19 13 5 1 0 62 19 524
2017 Less than 3 years in current department or agency 29 45 11 7 5 4 1 77 12 999
2017 3 to 10 years in current department or agency 16 39 18 16 9 2 0 56 26 1645
2017 11 to 20 years in current department or agency 15 42 19 15 7 2 0 58 23 1262
2017 More than 20 years in current department or agency 18 42 18 13 7 1 0 61 21 594

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 28 49 11 9 1 1 1 79 10 182
2020 3 to 10 years in current department or agency 23 50 13 11 2 1 1 73 14 385
2020 11 to 20 years in current department or agency 19 51 14 11 3 1 1 72 14 567
2020 More than 20 years in current department or agency 21 52 10 12 2 2 1 74 15 264
2019 Less than 3 years in current department or agency 28 45 13 8 2 0 3 76 10 190
2019 3 to 10 years in current department or agency 17 43 13 16 5 3 2 64 22 384
2019 11 to 20 years in current department or agency 16 41 20 14 4 2 3 60 18 561
2019 More than 20 years in current department or agency 14 47 20 11 4 2 2 64 15 261

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 44 24 15 8 7 0 3 70 15 1048
2020 3 to 10 years in current department or agency 37 27 18 8 8 0 2 66 16 1434
2020 11 to 20 years in current department or agency 35 30 16 9 7 0 1 66 17 1266
2020 More than 20 years in current department or agency 35 29 15 11 8 0 1 65 20 535

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 35 31 18 10 4 0 1 67 14 1046
2020 3 to 10 years in current department or agency 28 32 20 12 8 0 0 60 20 1429
2020 11 to 20 years in current department or agency 28 32 21 11 7 0 1 60 18 1260
2020 More than 20 years in current department or agency 30 35 17 8 9 0 1 65 17 535
2019 Less than 3 years in current department or agency 21 29 23 14 12 0 0 50 26 1189
2019 3 to 10 years in current department or agency 15 27 23 15 19 0 0 43 34 1445
2019 11 to 20 years in current department or agency 17 31 24 13 14 0 1 49 27 1230
2019 More than 20 years in current department or agency 22 32 20 10 15 0 1 54 25 520
2018 Less than 3 years in current department or agency 18 28 21 15 16 1 1 47 32 1258
2018 3 to 10 years in current department or agency 13 22 25 16 23 0 1 35 40 1432
2018 11 to 20 years in current department or agency 14 26 24 15 19 0 1 41 35 1125
2018 More than 20 years in current department or agency 18 25 25 13 18 0 1 43 31 522
2017 Less than 3 years in current department or agency 17 23 22 15 21 1 1 41 37 1000
2017 3 to 10 years in current department or agency 13 22 21 18 25 0 2 35 43 1646
2017 11 to 20 years in current department or agency 14 26 19 17 21 1 2 42 39 1259
2017 More than 20 years in current department or agency 20 26 21 13 19 0 1 47 32 595

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 20 28 26 16 10 0 0 48 26 1045
2020 3 to 10 years in current department or agency 13 27 29 19 11 0 0 41 30 1436
2020 11 to 20 years in current department or agency 14 25 26 21 14 0 0 39 35 1259
2020 More than 20 years in current department or agency 16 29 26 17 11 0 1 45 28 536
2019 Less than 3 years in current department or agency 23 32 26 11 7 0 0 56 19 1187
2019 3 to 10 years in current department or agency 13 27 32 17 11 0 0 40 28 1444
2019 11 to 20 years in current department or agency 9 25 31 20 14 0 0 34 34 1228
2019 More than 20 years in current department or agency 12 34 28 16 9 0 1 46 25 518
2018 Less than 3 years in current department or agency 22 31 27 13 6 0 0 53 20 1254
2018 3 to 10 years in current department or agency 9 26 32 21 12 0 0 35 33 1425
2018 11 to 20 years in current department or agency 8 23 32 21 16 0 0 31 37 1122
2018 More than 20 years in current department or agency 9 27 29 22 13 0 1 36 35 522
2017 Less than 3 years in current department or agency 26 31 26 9 7 0 1 58 16 996
2017 3 to 10 years in current department or agency 11 27 31 17 13 0 1 39 30 1645
2017 11 to 20 years in current department or agency 10 25 29 23 12 0 0 35 35 1259
2017 More than 20 years in current department or agency 9 30 30 18 12 0 1 39 31 595

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 30 29 21 11 7 0 1 60 19 1047
2020 3 to 10 years in current department or agency 23 31 24 14 8 0 1 54 21 1429
2020 11 to 20 years in current department or agency 19 30 25 16 9 0 1 50 25 1262
2020 More than 20 years in current department or agency 21 38 20 13 6 0 1 60 19 536
2019 Less than 3 years in current department or agency 35 28 20 9 6 0 1 64 15 1185
2019 3 to 10 years in current department or agency 22 35 23 12 7 0 1 57 19 1437
2019 11 to 20 years in current department or agency 14 34 27 15 8 0 1 49 24 1219
2019 More than 20 years in current department or agency 19 39 23 14 5 0 1 58 19 519
2018 Less than 3 years in current department or agency 31 31 19 10 6 1 2 64 16 1253
2018 3 to 10 years in current department or agency 17 33 26 15 8 0 1 50 24 1424
2018 11 to 20 years in current department or agency 12 32 29 15 11 0 1 44 26 1118
2018 More than 20 years in current department or agency 11 35 29 15 9 0 2 46 24 522
2017 Less than 3 years in current department or agency 39 27 18 8 5 1 2 68 14 994
2017 3 to 10 years in current department or agency 19 34 22 13 9 0 2 54 23 1647
2017 11 to 20 years in current department or agency 14 34 25 15 10 0 1 49 25 1259
2017 More than 20 years in current department or agency 16 34 25 15 8 0 1 51 24 594

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 25 27 20 15 11 0 1 53 26 1044
2020 3 to 10 years in current department or agency 18 27 25 17 13 0 0 45 30 1423
2020 11 to 20 years in current department or agency 15 25 24 19 15 0 1 40 35 1259
2020 More than 20 years in current department or agency 17 29 22 17 13 1 1 47 31 538
2019 Less than 3 years in current department or agency 30 26 21 11 10 0 1 57 22 1181
2019 3 to 10 years in current department or agency 15 24 26 18 15 0 1 40 34 1439
2019 11 to 20 years in current department or agency 12 24 26 21 16 0 1 36 37 1215
2019 More than 20 years in current department or agency 13 26 26 18 16 1 1 39 35 517
2018 Less than 3 years in current department or agency 26 28 23 13 8 1 1 55 21 1249
2018 3 to 10 years in current department or agency 12 21 29 19 18 0 1 33 38 1428
2018 11 to 20 years in current department or agency 10 21 27 24 17 0 1 31 42 1116
2018 More than 20 years in current department or agency 9 25 25 23 17 0 1 35 40 520
2017 Less than 3 years in current department or agency 30 25 21 10 9 1 3 57 21 1000
2017 3 to 10 years in current department or agency 13 23 25 19 18 0 2 37 37 1649
2017 11 to 20 years in current department or agency 11 22 24 24 16 1 1 34 41 1260
2017 More than 20 years in current department or agency 11 24 26 21 17 1 1 35 38 593

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 42 27 15 8 6 0 2 71 14 1043
2020 3 to 10 years in current department or agency 38 28 17 10 5 0 2 67 16 1425
2020 11 to 20 years in current department or agency 35 30 16 10 6 0 3 66 17 1259
2020 More than 20 years in current department or agency 37 29 15 9 4 0 5 70 14 534
2019 Less than 3 years in current department or agency 51 26 10 5 4 0 3 80 9 1183
2019 3 to 10 years in current department or agency 39 31 13 8 5 0 4 73 13 1442
2019 11 to 20 years in current department or agency 35 30 18 8 5 0 4 68 13 1220
2019 More than 20 years in current department or agency 37 31 15 6 5 1 5 72 11 519
2018 Less than 3 years in current department or agency 50 22 12 6 3 1 4 77 10 1252
2018 3 to 10 years in current department or agency 36 30 17 8 6 0 3 68 14 1425
2018 11 to 20 years in current department or agency 32 30 18 10 6 0 4 65 16 1123
2018 More than 20 years in current department or agency 31 30 18 10 4 0 7 66 15 522
2017 Less than 3 years in current department or agency 50 24 11 4 3 1 7 80 7 996
2017 3 to 10 years in current department or agency 36 30 15 8 4 0 7 71 13 1646
2017 11 to 20 years in current department or agency 30 32 17 8 4 1 9 68 13 1260
2017 More than 20 years in current department or agency 31 34 16 7 5 1 7 70 13 595

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 28 26 24 13 9 0 0 54 22 1045
2020 3 to 10 years in current department or agency 21 30 26 14 9 0 0 51 23 1434
2020 11 to 20 years in current department or agency 20 27 24 18 11 0 0 47 29 1264
2020 More than 20 years in current department or agency 27 36 19 11 6 0 0 64 18 536
2019 Less than 3 years in current department or agency 37 31 18 7 6 0 1 68 14 1183
2019 3 to 10 years in current department or agency 25 31 24 11 8 0 1 56 20 1443
2019 11 to 20 years in current department or agency 22 31 25 14 8 0 0 53 22 1226
2019 More than 20 years in current department or agency 28 31 21 11 7 0 1 60 18 519
2018 Less than 3 years in current department or agency 37 26 21 9 6 1 1 64 15 1256
2018 3 to 10 years in current department or agency 21 30 24 14 10 0 0 51 24 1432
2018 11 to 20 years in current department or agency 17 33 25 14 11 0 0 50 25 1125
2018 More than 20 years in current department or agency 22 34 25 10 7 0 1 57 18 521
2017 Less than 3 years in current department or agency 37 31 19 7 5 0 0 69 12 991
2017 3 to 10 years in current department or agency 22 33 23 13 8 0 1 56 21 1644
2017 11 to 20 years in current department or agency 20 31 26 13 8 0 1 52 22 1258
2017 More than 20 years in current department or agency 24 39 22 10 5 0 1 63 15 593

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 37 20 16 10 6 0 12 64 18 1043
2020 3 to 10 years in current department or agency 30 23 18 11 10 0 8 58 22 1433
2020 11 to 20 years in current department or agency 22 22 23 15 13 0 5 47 29 1261
2020 More than 20 years in current department or agency 27 36 18 7 6 0 6 67 14 537

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 37 35 17 6 2 1 1 74 8 1046
2020 3 to 10 years in current department or agency 28 36 22 9 4 0 1 65 13 1430
2020 11 to 20 years in current department or agency 25 39 23 8 4 1 1 64 12 1262
2020 More than 20 years in current department or agency 28 36 22 9 4 1 0 65 13 536
2019 Less than 3 years in current department or agency 37 34 17 7 4 1 1 72 11 1187
2019 3 to 10 years in current department or agency 23 37 23 10 5 1 0 61 16 1442
2019 11 to 20 years in current department or agency 18 41 24 10 5 0 0 60 16 1226
2019 More than 20 years in current department or agency 18 43 23 9 7 0 1 61 15 520
2018 Less than 3 years in current department or agency 35 33 20 7 3 1 1 70 10 1252
2018 3 to 10 years in current department or agency 18 36 29 11 5 0 0 55 16 1420
2018 11 to 20 years in current department or agency 16 37 26 13 6 0 1 54 19 1120
2018 More than 20 years in current department or agency 14 36 30 11 8 0 1 51 19 518
2017 Less than 3 years in current department or agency 38 31 18 7 4 1 1 71 11 991
2017 3 to 10 years in current department or agency 23 31 26 11 7 1 2 55 19 1644
2017 11 to 20 years in current department or agency 18 35 28 12 5 0 2 54 17 1256
2017 More than 20 years in current department or agency 20 38 24 12 5 0 1 59 17 590

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 31 35 22 6 4 0 1 67 11 1041
2020 3 to 10 years in current department or agency 23 35 24 13 5 0 0 59 17 1429
2020 11 to 20 years in current department or agency 19 38 26 10 7 0 0 57 17 1259
2020 More than 20 years in current department or agency 23 38 23 11 4 1 0 62 15 532
2019 Less than 3 years in current department or agency 30 34 21 9 5 0 1 65 14 1186
2019 3 to 10 years in current department or agency 21 35 24 13 7 0 0 56 20 1441
2019 11 to 20 years in current department or agency 15 39 27 12 6 0 1 55 18 1225
2019 More than 20 years in current department or agency 19 35 28 10 7 0 1 55 17 518
2018 Less than 3 years in current department or agency 30 34 21 9 4 1 1 65 13 1252
2018 3 to 10 years in current department or agency 15 35 26 15 7 0 1 51 23 1420
2018 11 to 20 years in current department or agency 13 35 28 16 9 0 0 48 24 1117
2018 More than 20 years in current department or agency 12 36 28 15 8 1 0 49 23 520
2017 Less than 3 years in current department or agency 33 34 18 8 4 1 2 69 12 991
2017 3 to 10 years in current department or agency 19 33 24 13 8 0 1 54 21 1643
2017 11 to 20 years in current department or agency 16 35 26 15 6 0 2 51 22 1257
2017 More than 20 years in current department or agency 14 35 27 16 7 0 1 49 23 593

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 36 34 17 7 5 0 0 71 12 1042
2020 3 to 10 years in current department or agency 31 35 18 11 5 0 1 66 16 1432
2020 11 to 20 years in current department or agency 28 36 21 10 5 0 1 64 15 1258
2020 More than 20 years in current department or agency 32 38 17 8 4 1 1 71 12 536
2019 Less than 3 years in current department or agency 32 32 20 10 5 0 0 64 15 1185
2019 3 to 10 years in current department or agency 28 33 23 10 7 0 1 61 16 1437
2019 11 to 20 years in current department or agency 23 36 24 11 6 0 0 59 17 1222
2019 More than 20 years in current department or agency 28 35 21 10 5 0 1 63 15 516
2018 Less than 3 years in current department or agency 30 29 24 12 5 0 1 59 17 1250
2018 3 to 10 years in current department or agency 22 33 25 13 7 0 1 55 20 1424
2018 11 to 20 years in current department or agency 20 35 24 13 8 0 1 55 21 1116
2018 More than 20 years in current department or agency 18 39 24 14 5 0 1 57 19 521
2017 Less than 3 years in current department or agency 32 32 18 10 5 1 1 65 16 993
2017 3 to 10 years in current department or agency 24 32 22 12 7 0 1 58 20 1644
2017 11 to 20 years in current department or agency 22 34 24 12 6 0 2 57 19 1259
2017 More than 20 years in current department or agency 24 35 23 11 7 0 1 59 17 594

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 56 26 9 5 3 0 0 83 8 1042
2020 3 to 10 years in current department or agency 46 28 13 8 5 0 1 74 12 1428
2020 11 to 20 years in current department or agency 43 31 14 7 4 0 0 74 11 1256
2020 More than 20 years in current department or agency 43 29 13 7 7 1 1 72 15 532
2019 Less than 3 years in current department or agency 57 23 11 5 3 1 1 81 9 1185
2019 3 to 10 years in current department or agency 39 30 16 7 8 0 1 69 15 1433
2019 11 to 20 years in current department or agency 37 32 17 8 5 0 0 69 14 1221
2019 More than 20 years in current department or agency 41 30 15 8 5 0 1 72 13 518

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 29 31 24 11 4 0 0 61 15 1044
2020 3 to 10 years in current department or agency 31 32 21 11 5 0 0 63 16 1430
2020 11 to 20 years in current department or agency 28 34 22 11 5 0 0 62 16 1262
2020 More than 20 years in current department or agency 29 32 22 11 6 0 1 62 17 536

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 31 36 21 9 3 0 0 66 12 1045
2020 3 to 10 years in current department or agency 28 34 21 12 5 0 0 62 17 1433
2020 11 to 20 years in current department or agency 21 34 24 13 8 0 1 56 20 1263
2020 More than 20 years in current department or agency 21 35 26 12 5 0 0 57 17 533
2019 Less than 3 years in current department or agency 40 33 16 7 4 0 0 73 10 1183
2019 3 to 10 years in current department or agency 32 35 18 10 5 0 0 67 14 1426
2019 11 to 20 years in current department or agency 26 34 23 11 5 0 1 60 17 1217
2019 More than 20 years in current department or agency 24 36 21 11 5 0 1 62 17 516
2018 Less than 3 years in current department or agency 34 32 22 7 4 0 1 66 11 1247
2018 3 to 10 years in current department or agency 26 34 23 11 6 0 1 60 16 1415
2018 11 to 20 years in current department or agency 20 33 26 13 7 0 0 54 20 1110
2018 More than 20 years in current department or agency 16 34 28 11 8 1 1 52 20 519
2017 Less than 3 years in current department or agency 36 35 17 6 4 1 1 73 10 992
2017 3 to 10 years in current department or agency 27 35 21 10 6 1 1 63 16 1643
2017 11 to 20 years in current department or agency 22 35 23 13 5 1 2 58 18 1257
2017 More than 20 years in current department or agency 18 34 29 10 8 0 1 52 19 594

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 48 30 14 5 1 0 2 80 6 1039
2020 3 to 10 years in current department or agency 47 30 15 5 3 0 1 77 8 1427
2020 11 to 20 years in current department or agency 44 34 16 5 2 0 0 78 7 1255
2020 More than 20 years in current department or agency 48 30 15 4 3 0 1 78 7 534
2019 Less than 3 years in current department or agency 62 20 10 4 3 0 1 83 7 1177
2019 3 to 10 years in current department or agency 49 27 14 6 3 0 1 77 9 1438
2019 11 to 20 years in current department or agency 48 29 11 6 4 0 1 78 10 1221
2019 More than 20 years in current department or agency 52 30 10 3 2 0 2 84 5 517
2018 Less than 3 years in current department or agency 58 23 11 4 2 0 2 82 6 1250
2018 3 to 10 years in current department or agency 49 28 14 5 3 0 1 78 8 1419
2018 11 to 20 years in current department or agency 46 30 14 5 4 0 1 77 9 1113
2018 More than 20 years in current department or agency 47 31 12 5 3 0 2 79 9 517
2017 Less than 3 years in current department or agency 62 21 11 3 2 0 1 84 5 1000
2017 3 to 10 years in current department or agency 54 26 12 5 2 0 1 81 7 1645
2017 11 to 20 years in current department or agency 53 28 11 4 3 0 2 82 7 1259
2017 More than 20 years in current department or agency 56 28 10 3 1 0 2 85 5 593

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 31 37 19 8 5 0 0 68 12 1043
2020 3 to 10 years in current department or agency 26 37 23 9 5 0 0 63 14 1430
2020 11 to 20 years in current department or agency 23 38 24 10 5 0 0 61 15 1251
2020 More than 20 years in current department or agency 24 44 19 7 6 0 0 68 13 536

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 74 14 5 2 0 1 4 92 2 1042
2020 3 to 10 years in current department or agency 71 15 5 2 1 1 5 91 3 1426
2020 11 to 20 years in current department or agency 68 17 6 2 1 1 5 91 3 1255
2020 More than 20 years in current department or agency 69 16 7 2 0 1 4 90 3 534
2019 Less than 3 years in current department or agency 77 11 4 2 1 1 5 93 3 1182
2019 3 to 10 years in current department or agency 75 11 4 2 1 1 6 93 3 1435
2019 11 to 20 years in current department or agency 72 12 4 1 2 1 8 93 3 1225
2019 More than 20 years in current department or agency 73 11 5 1 1 0 8 92 3 518
2018 Less than 3 years in current department or agency 74 13 5 2 2 0 5 91 4 1252
2018 3 to 10 years in current department or agency 69 18 5 1 1 1 5 92 3 1421
2018 11 to 20 years in current department or agency 70 16 5 2 2 1 5 90 4 1115
2018 More than 20 years in current department or agency 69 15 6 1 2 1 6 91 3 518

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 84 7 2 1 1 1 3 95 2 1036
2020 3 to 10 years in current department or agency 81 9 3 2 2 1 2 93 4 1426
2020 11 to 20 years in current department or agency 81 9 3 1 2 1 3 93 4 1255
2020 More than 20 years in current department or agency 80 8 4 2 2 0 4 92 4 532
2019 Less than 3 years in current department or agency 80 8 4 3 3 1 2 90 6 1181
2019 3 to 10 years in current department or agency 74 11 5 2 5 1 3 88 6 1442
2019 11 to 20 years in current department or agency 75 12 4 3 3 1 2 89 6 1228
2019 More than 20 years in current department or agency 74 12 6 2 3 1 3 89 5 515
2018 Less than 3 years in current department or agency 79 9 3 2 2 1 3 93 4 1247
2018 3 to 10 years in current department or agency 72 13 5 3 3 1 4 88 6 1423
2018 11 to 20 years in current department or agency 71 13 6 3 4 0 3 87 7 1117
2018 More than 20 years in current department or agency 70 14 5 3 3 1 4 88 6 518
2017 Less than 3 years in current department or agency 82 8 3 1 2 0 4 94 3 999
2017 3 to 10 years in current department or agency 73 12 5 3 3 0 3 89 6 1647
2017 11 to 20 years in current department or agency 72 14 4 4 3 0 3 89 7 1260
2017 More than 20 years in current department or agency 75 12 5 3 1 0 3 90 4 594

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 74 16 6 2 1 0 1 91 3 1034
2020 3 to 10 years in current department or agency 65 22 6 2 2 0 2 89 5 1422
2020 11 to 20 years in current department or agency 65 23 7 2 1 0 1 90 3 1254
2020 More than 20 years in current department or agency 68 21 6 3 1 0 2 90 4 533
2019 Less than 3 years in current department or agency 64 22 8 3 2 0 1 87 5 1180
2019 3 to 10 years in current department or agency 54 28 10 3 3 0 1 84 6 1433
2019 11 to 20 years in current department or agency 52 30 10 5 2 0 1 84 7 1226
2019 More than 20 years in current department or agency 54 31 8 3 2 0 2 87 5 517
2018 Less than 3 years in current department or agency 69 19 7 2 1 0 2 90 3 1258
2018 3 to 10 years in current department or agency 50 30 12 5 2 0 1 81 7 1429
2018 11 to 20 years in current department or agency 49 31 12 4 2 0 1 81 7 1124
2018 More than 20 years in current department or agency 51 31 11 4 2 0 1 83 6 522
2017 Less than 3 years in current department or agency 68 19 6 2 2 0 3 89 4 999
2017 3 to 10 years in current department or agency 51 31 11 3 2 0 2 83 6 1643
2017 11 to 20 years in current department or agency 51 32 10 4 2 0 2 85 5 1262
2017 More than 20 years in current department or agency 57 29 9 1 1 0 2 88 3 589

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 74 13 6 3 2 0 1 89 6 1042
2020 3 to 10 years in current department or agency 64 19 8 4 4 0 1 84 8 1427
2020 11 to 20 years in current department or agency 63 22 7 4 4 0 1 86 7 1252
2020 More than 20 years in current department or agency 64 19 8 4 4 0 1 84 8 535
2019 Less than 3 years in current department or agency 69 17 6 3 3 0 1 87 6 1177
2019 3 to 10 years in current department or agency 57 21 11 5 5 0 2 79 10 1436
2019 11 to 20 years in current department or agency 57 22 10 5 4 0 1 80 10 1224
2019 More than 20 years in current department or agency 56 26 9 3 4 0 2 84 7 514
2018 Less than 3 years in current department or agency 66 18 7 3 3 0 2 86 6 1254
2018 3 to 10 years in current department or agency 50 23 14 6 6 0 1 74 12 1427
2018 11 to 20 years in current department or agency 48 24 14 8 5 0 1 73 13 1121
2018 More than 20 years in current department or agency 48 28 13 5 4 0 1 77 10 521
2017 Less than 3 years in current department or agency 71 13 7 4 3 0 3 86 7 998
2017 3 to 10 years in current department or agency 55 21 10 7 5 0 2 78 12 1645
2017 11 to 20 years in current department or agency 54 24 10 6 4 0 2 80 10 1259
2017 More than 20 years in current department or agency 58 25 9 4 3 0 2 84 7 595

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 71 6 3 1 0 0 17 94 2 1042
2020 3 to 10 years in current department or agency 63 11 4 2 1 0 19 93 3 1434
2020 11 to 20 years in current department or agency 57 16 7 2 1 0 16 88 4 1257
2020 More than 20 years in current department or agency 56 18 6 2 1 0 17 89 4 534
2019 Less than 3 years in current department or agency 67 9 3 2 1 0 19 93 3 1176
2019 3 to 10 years in current department or agency 57 14 6 1 0 0 21 90 2 1427
2019 11 to 20 years in current department or agency 52 19 7 2 1 0 18 87 4 1226
2019 More than 20 years in current department or agency 50 22 7 2 2 0 17 87 5 514
2018 Less than 3 years in current department or agency 62 8 3 1 1 0 25 93 3 1256
2018 3 to 10 years in current department or agency 52 14 5 2 1 0 25 89 4 1423
2018 11 to 20 years in current department or agency 49 18 8 3 1 0 19 84 6 1118
2018 More than 20 years in current department or agency 47 19 11 2 2 0 19 82 5 520
2017 Less than 3 years in current department or agency 66 7 2 1 1 0 23 95 2 999
2017 3 to 10 years in current department or agency 56 12 4 2 1 0 24 90 4 1641
2017 11 to 20 years in current department or agency 50 18 5 3 1 0 23 88 5 1257
2017 More than 20 years in current department or agency 50 20 8 2 1 0 19 86 4 592

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 77 13 5 1 0 0 2 93 2 1044
2020 3 to 10 years in current department or agency 69 20 6 2 1 0 2 91 2 1435
2020 11 to 20 years in current department or agency 70 19 6 1 1 0 3 92 2 1262
2020 More than 20 years in current department or agency 71 18 4 3 1 0 4 92 3 538
2019 Less than 3 years in current department or agency 76 13 5 1 1 1 4 93 2 1179
2019 3 to 10 years in current department or agency 67 18 7 2 1 0 5 90 3 1434
2019 11 to 20 years in current department or agency 68 20 6 1 1 0 4 92 2 1225
2019 More than 20 years in current department or agency 67 21 6 1 1 0 3 92 2 517
2018 Less than 3 years in current department or agency 74 14 5 1 1 0 5 93 2 1249
2018 3 to 10 years in current department or agency 63 21 7 2 1 0 4 89 3 1422
2018 11 to 20 years in current department or agency 63 23 7 2 1 0 4 89 3 1116
2018 More than 20 years in current department or agency 61 23 8 2 1 0 6 89 3 520
2017 Less than 3 years in current department or agency 75 13 4 1 0 0 6 94 2 994
2017 3 to 10 years in current department or agency 67 18 5 2 1 1 7 91 4 1638
2017 11 to 20 years in current department or agency 64 21 6 2 1 0 7 92 2 1254
2017 More than 20 years in current department or agency 63 22 7 2 1 0 6 90 3 585

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 66 16 9 4 4 0 1 82 8 1043
2020 3 to 10 years in current department or agency 71 17 6 2 2 0 1 89 5 1431
2020 11 to 20 years in current department or agency 73 17 3 2 1 1 2 93 3 1264
2020 More than 20 years in current department or agency 81 12 3 1 1 0 2 94 2 535
2019 Less than 3 years in current department or agency 66 14 8 4 6 1 2 82 10 1183
2019 3 to 10 years in current department or agency 71 16 5 3 3 0 3 90 6 1439
2019 11 to 20 years in current department or agency 76 15 4 1 1 1 2 94 2 1230
2019 More than 20 years in current department or agency 81 11 2 1 1 0 3 96 2 517
2018 Less than 3 years in current department or agency 63 13 8 6 6 1 3 79 13 1256
2018 3 to 10 years in current department or agency 69 17 5 3 3 0 3 88 6 1425
2018 11 to 20 years in current department or agency 71 18 5 2 2 0 3 92 4 1123
2018 More than 20 years in current department or agency 79 12 3 1 1 0 4 94 2 521
2017 Less than 3 years in current department or agency 57 14 9 7 8 0 4 74 16 999
2017 3 to 10 years in current department or agency 67 17 6 3 4 1 3 87 7 1646
2017 11 to 20 years in current department or agency 68 17 6 2 1 1 4 90 4 1260
2017 More than 20 years in current department or agency 77 13 3 1 1 1 4 95 2 594

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 44 29 16 7 2 0 1 75 9 1046
2020 3 to 10 years in current department or agency 43 32 16 5 3 0 1 76 8 1434
2020 11 to 20 years in current department or agency 42 32 16 6 3 0 1 75 8 1264
2020 More than 20 years in current department or agency 46 31 15 4 3 0 1 78 7 537
2019 Less than 3 years in current department or agency 54 27 11 4 2 0 2 82 6 1180
2019 3 to 10 years in current department or agency 49 29 15 3 2 0 1 80 5 1439
2019 11 to 20 years in current department or agency 49 29 15 4 2 0 1 79 6 1226
2019 More than 20 years in current department or agency 48 36 9 4 1 0 2 85 5 516
2018 Less than 3 years in current department or agency 49 28 13 4 3 0 2 79 7 1256
2018 3 to 10 years in current department or agency 44 31 18 4 2 0 2 76 6 1428
2018 11 to 20 years in current department or agency 41 33 19 4 1 0 2 75 6 1122
2018 More than 20 years in current department or agency 46 31 15 4 2 0 3 79 6 522
2017 Less than 3 years in current department or agency 52 27 13 4 2 0 2 81 6 999
2017 3 to 10 years in current department or agency 47 32 11 5 2 0 2 81 7 1645
2017 11 to 20 years in current department or agency 46 32 14 4 2 0 3 80 6 1256
2017 More than 20 years in current department or agency 50 31 13 2 2 0 2 83 4 593

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 24 44 24 6 2 0 0 68 8 1046
2020 3 to 10 years in current department or agency 24 42 23 7 3 0 0 66 11 1434
2020 11 to 20 years in current department or agency 21 43 25 8 3 0 0 64 11 1266
2020 More than 20 years in current department or agency 22 45 22 7 3 0 0 67 11 538

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 14 35 37 11 3 0 0 49 14 1046
2020 3 to 10 years in current department or agency 11 34 38 13 4 0 0 45 17 1435
2020 11 to 20 years in current department or agency 8 29 42 16 5 0 0 38 21 1262
2020 More than 20 years in current department or agency 13 38 34 12 3 0 0 51 15 538
2019 Less than 3 years in current department or agency 19 41 28 8 3 0 0 61 11 1187
2019 3 to 10 years in current department or agency 12 34 37 13 4 0 0 46 17 1446
2019 11 to 20 years in current department or agency 9 32 39 16 3 0 0 41 19 1229
2019 More than 20 years in current department or agency 13 34 37 12 4 0 0 48 15 519
2018 Less than 3 years in current department or agency 18 41 31 8 2 0 0 59 10 1258
2018 3 to 10 years in current department or agency 8 32 40 15 5 0 0 40 20 1425
2018 11 to 20 years in current department or agency 7 28 41 19 5 0 0 35 24 1124
2018 More than 20 years in current department or agency 7 29 43 16 5 0 0 37 21 524
2017 Less than 3 years in current department or agency 16 40 31 8 4 0 0 57 12 999
2017 3 to 10 years in current department or agency 7 30 40 16 6 0 0 37 23 1647
2017 11 to 20 years in current department or agency 6 28 46 14 6 0 0 34 20 1261
2017 More than 20 years in current department or agency 8 30 43 14 5 0 0 38 19 594

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 9 19 39 23 10 0 0 33 28 1045
2020 3 to 10 years in current department or agency 9 20 40 23 8 0 0 31 29 1429
2020 11 to 20 years in current department or agency 10 23 40 20 6 0 0 26 34 1260
2020 More than 20 years in current department or agency 7 20 41 23 9 0 0 32 27 535
2019 Less than 3 years in current department or agency 7 14 36 29 14 0 0 43 21 1182
2019 3 to 10 years in current department or agency 8 18 41 25 8 0 0 33 26 1442
2019 11 to 20 years in current department or agency 8 21 43 21 6 0 0 27 30 1221
2019 More than 20 years in current department or agency 8 18 44 22 8 0 0 30 26 515
2018 Less than 3 years in current department or agency 6 15 34 30 15 0 0 45 21 1257
2018 3 to 10 years in current department or agency 8 22 41 21 7 0 0 29 30 1417
2018 11 to 20 years in current department or agency 10 22 41 21 6 0 0 27 32 1119
2018 More than 20 years in current department or agency 7 22 41 23 7 0 0 30 29 516
2017 Less than 3 years in current department or agency 5 13 35 28 19 0 0 47 18 1001
2017 3 to 10 years in current department or agency 7 21 41 22 8 0 0 30 29 1645
2017 11 to 20 years in current department or agency 7 21 43 23 5 0 0 28 28 1258
2017 More than 20 years in current department or agency 6 20 46 21 6 0 0 28 26 592
Top of page

Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 31 51 17 1 62 38 1049
2020 3 to 10 years in current department or agency 35 47 18 0 58 42 1436
2020 11 to 20 years in current department or agency 32 48 20 0 60 40 1268
2020 More than 20 years in current department or agency 30 53 18 0 64 36 539

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 43 57 329
2020 3 to 10 years in current department or agency 31 69 496
2020 11 to 20 years in current department or agency 31 69 402
2020 More than 20 years in current department or agency 30 70 157

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 46 20 12 6 3 1 12 76 11 1049
2020 3 to 10 years in current department or agency 42 22 14 7 6 2 8 70 15 1433
2020 11 to 20 years in current department or agency 44 21 14 8 5 1 8 71 14 1265
2020 More than 20 years in current department or agency 50 17 8 6 8 1 10 76 15 537
2019 Less than 3 years in current department or agency 40 20 15 8 8 1 7 66 18 1179
2019 3 to 10 years in current department or agency 38 20 15 11 10 1 6 61 22 1432
2019 11 to 20 years in current department or agency 39 21 16 9 9 1 6 64 19 1219
2019 More than 20 years in current department or agency 49 16 11 7 9 1 7 70 18 515
2018 Less than 3 years in current department or agency 41 18 12 7 7 2 11 69 17 1259
2018 3 to 10 years in current department or agency 35 20 15 10 11 1 8 60 23 1424
2018 11 to 20 years in current department or agency 39 22 13 10 9 1 7 66 21 1123
2018 More than 20 years in current department or agency 45 14 11 8 11 1 10 66 22 523

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 14 24 18 17 18 2 6 41 39 329
2020 3 to 10 years in current department or agency 7 19 17 22 31 1 3 27 55 494
2020 11 to 20 years in current department or agency 8 17 12 28 30 1 5 26 62 401
2020 More than 20 years in current department or agency 6 15 21 20 30 1 7 23 54 157

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 10 18 15 22 31 1 2 29 55 329
2020 3 to 10 years in current department or agency 3 12 13 29 41 1 1 16 71 496
2020 11 to 20 years in current department or agency 3 12 14 26 42 1 2 15 70 402
2020 More than 20 years in current department or agency 5 14 20 16 39 0 6 19 59 157
Report a problem on this page
Date modified: