2020 Public Service Employee Survey Results by Theme for Environment and Climate Change Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 38 41 11 6 2 1 0 81 8 151
2020 PM-02 36 44 12 8 0 0 0 80 8 25
2020 PM-03 25 53 19 0 3 0 0 78 3 32
2020 PM-04 51 30 9 2 4 4 0 84 7 47
2020 PM-05 45 41 5 9 0 0 0 86 9 22
2019 PM 36 42 11 7 3 0 0 79 10 151
2019 PM-02 31 44 13 9 3 0 0 75 13 32
2019 PM-03 31 49 11 6 3 0 0 80 9 35
2019 PM-04 41 30 15 7 7 0 0 72 13 46
2019 PM-05 40 60 0 0 0 0 0 100 0 20
2018 PM 26 50 14 5 4 0 0 76 10 114
2018 PM-02 25 55 15 5 0 0 0 80 5 20
2018 PM-03 30 48 17 0 4 0 0 78 4 23
2018 PM-04 18 53 15 8 8 0 0 70 15 40
2018 PM-05 36 43 7 14 0 0 0 79 14 14
2017 PM 34 41 8 12 5 0 0 75 17 159
2017 PM-02 30 51 18 0 0 0 0 82 0 16
2017 PM-03 42 27 4 13 13 0 0 69 27 22
2017 PM-04 28 45 8 16 3 0 0 73 19 62
2017 PM-05 36 45 10 6 3 0 0 81 10 31
2017 PM-06 52 26 0 18 5 0 0 77 23 18
2014 PM 25 50 9 12 4 0 0 75 16 150
2014 PM-02 16 84 0 0 0 0 0 100 0 12
2014 PM-03 24 52 14 10 0 0 0 76 10 21
2014 PM-04 23 51 8 13 5 0 0 74 18 60
2014 PM-05 41 31 7 14 7 0 0 72 21 29
2014 PM-06 22 56 6 17 0 0 0 78 17 18

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 38 40 11 5 4 1 0 79 9 150
2020 PM-02 40 32 20 4 0 4 0 75 4 25
2020 PM-03 33 42 9 12 3 0 0 76 15 33
2020 PM-04 34 47 13 2 4 0 0 81 6 47
2020 PM-05 55 32 5 5 5 0 0 86 9 22
2019 PM 36 37 15 8 4 0 0 73 12 150
2019 PM-02 34 28 25 13 0 0 0 63 13 32
2019 PM-03 26 46 20 3 6 0 0 71 9 35
2019 PM-04 37 41 9 9 4 0 0 78 13 46
2019 PM-05 47 42 5 5 0 0 0 89 5 19
2018 PM 27 44 15 10 4 0 0 71 15 116
2018 PM-02 35 40 20 5 0 0 0 75 5 20
2018 PM-03 30 48 13 4 4 0 0 78 9 23
2018 PM-04 22 39 15 17 7 0 0 61 24 41
2018 PM-05 40 40 13 7 0 0 0 80 7 15
2017 PM 31 36 17 9 8 0 0 67 17 159
2017 PM-02 50 38 12 0 0 0 0 88 0 16
2017 PM-03 29 27 22 18 4 0 0 55 22 22
2017 PM-04 24 40 11 12 13 0 0 64 24 62
2017 PM-05 33 36 19 6 6 0 0 68 13 31
2017 PM-06 48 26 10 5 10 0 0 74 15 18

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 52 39 5 3 0 1 0 91 3 149
2020 PM-02 52 40 8 0 0 0 0 92 0 25
2020 PM-03 33 45 15 6 0 0 0 79 6 33
2020 PM-04 54 41 0 4 0 0 0 96 4 46
2020 PM-05 62 33 5 0 0 0 0 95 0 21
2019 PM 50 35 10 5 1 0 0 85 5 150
2019 PM-02 31 50 13 6 0 0 0 81 6 32
2019 PM-03 50 33 14 3 0 0 0 83 3 36
2019 PM-04 51 29 11 7 2 0 0 80 9 45
2019 PM-05 68 32 0 0 0 0 0 100 0 19
2018 PM 41 43 12 2 2 0 0 84 3 116
2018 PM-02 35 55 5 5 0 0 0 90 5 20
2018 PM-03 39 43 17 0 0 0 0 83 0 23
2018 PM-04 39 39 15 2 5 0 0 78 7 41
2018 PM-05 60 33 7 0 0 0 0 93 0 15
2017 PM 48 39 8 5 0 0 0 87 5 159
2017 PM-02 36 51 12 0 0 0 0 88 0 16
2017 PM-03 46 27 13 13 0 0 0 73 13 22
2017 PM-04 40 45 10 5 0 0 0 86 5 62
2017 PM-05 62 35 3 0 0 0 0 97 0 31
2017 PM-06 67 15 5 12 0 0 0 82 12 18
2014 PM 59 29 7 5 1 0 0 88 5 150
2014 PM-02 56 36 0 8 0 0 0 92 8 12
2014 PM-03 57 28 10 5 0 0 0 85 5 21
2014 PM-04 58 34 7 0 2 0 0 92 2 60
2014 PM-05 66 14 10 10 0 0 0 79 10 29
2014 PM-06 72 28 0 0 0 0 0 100 0 18

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 46 35 13 5 1 1 0 81 6 152
2020 PM-02 40 40 12 8 0 0 0 80 8 25
2020 PM-03 45 30 15 6 3 0 0 76 9 33
2020 PM-04 47 32 15 2 2 2 0 80 4 47
2020 PM-05 59 32 5 5 0 0 0 91 5 22
2019 PM 43 43 5 6 3 0 0 86 9 152
2019 PM-02 25 59 9 3 3 0 0 84 6 32
2019 PM-03 36 53 6 0 6 0 0 89 6 36
2019 PM-04 46 35 4 13 2 0 0 80 15 46
2019 PM-05 65 30 5 0 0 0 0 95 0 20
2018 PM 28 51 12 5 3 0 0 79 9 116
2018 PM-02 35 45 15 5 0 0 0 80 5 20
2018 PM-03 26 52 9 9 4 0 0 78 13 23
2018 PM-04 22 54 10 7 7 0 0 76 15 41
2018 PM-05 40 53 7 0 0 0 0 93 0 15
2017 PM 36 44 9 7 4 0 0 80 11 159
2017 PM-02 38 50 6 6 0 0 0 88 6 16
2017 PM-03 46 27 0 13 13 0 0 73 27 22
2017 PM-04 28 50 13 6 3 0 0 78 10 62
2017 PM-05 39 45 6 10 0 0 0 84 10 31
2017 PM-06 41 43 5 5 5 0 0 85 10 18
2014 PM 34 41 13 9 3 0 0 75 12 150
2014 PM-02 40 52 0 8 0 0 0 92 8 12
2014 PM-03 38 24 28 0 10 0 0 61 10 21
2014 PM-04 29 52 10 8 2 0 0 80 10 60
2014 PM-05 41 17 17 17 7 0 0 59 24 29
2014 PM-06 39 50 0 11 0 0 0 89 11 18

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 48 33 14 3 1 1 0 81 4 152
2020 PM-02 76 12 8 4 0 0 0 88 4 25
2020 PM-03 55 30 15 0 0 0 0 85 0 33
2020 PM-04 38 43 9 6 2 2 0 83 9 47
2020 PM-05 50 36 14 0 0 0 0 86 0 22
2019 PM 39 36 14 7 4 0 0 75 11 152
2019 PM-02 31 41 16 13 0 0 0 72 13 32
2019 PM-03 42 36 19 0 3 0 0 78 3 36
2019 PM-04 37 35 9 9 11 0 0 72 20 46
2019 PM-05 45 50 5 0 0 0 0 95 0 20
2018 PM 30 44 17 5 3 0 0 75 9 115
2018 PM-02 35 55 10 0 0 0 0 90 0 20
2018 PM-03 39 35 22 4 0 0 0 74 4 23
2018 PM-04 28 43 13 8 10 0 0 70 18 40
2018 PM-05 20 60 13 7 0 0 0 80 7 15
2017 PM 32 40 14 9 4 1 0 72 13 159
2017 PM-02 42 32 26 0 0 0 0 74 0 16
2017 PM-03 32 46 18 0 0 4 0 81 0 22
2017 PM-04 27 35 10 19 6 2 0 64 26 62
2017 PM-05 32 46 16 6 0 0 0 78 6 31
2017 PM-06 31 43 15 5 5 0 0 74 10 18
2014 PM 25 41 15 9 9 1 0 66 19 150
2014 PM-02 26 32 26 0 8 8 0 63 9 12
2014 PM-03 38 38 14 0 10 0 0 76 10 21
2014 PM-04 22 44 15 11 8 0 0 65 20 60
2014 PM-05 24 38 7 17 14 0 0 62 31 29
2014 PM-06 33 38 23 6 0 0 0 71 6 18

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 44 38 14 3 1 0 0 82 4 151
2020 PM-02 72 16 8 4 0 0 0 88 4 25
2020 PM-03 45 39 15 0 0 0 0 85 0 33
2020 PM-04 35 46 13 4 2 0 0 80 7 46
2020 PM-05 50 41 9 0 0 0 0 91 0 22
2019 PM 41 36 11 11 1 0 0 77 12 150
2019 PM-02 31 41 13 16 0 0 0 72 16 32
2019 PM-03 43 34 20 0 3 0 0 77 3 35
2019 PM-04 38 38 4 18 2 0 0 76 20 45
2019 PM-05 50 45 5 0 0 0 0 95 0 20
2018 PM 26 48 17 8 1 0 1 75 9 115
2018 PM-02 20 75 5 0 0 0 0 95 0 20
2018 PM-03 35 39 17 9 0 0 0 74 9 23
2018 PM-04 23 45 18 10 3 0 3 69 13 40
2018 PM-05 27 47 13 13 0 0 0 73 13 15
2017 PM 30 40 14 12 2 1 0 71 15 159
2017 PM-02 49 32 20 0 0 0 0 80 0 16
2017 PM-03 22 46 22 4 0 4 0 72 5 22
2017 PM-04 27 34 12 22 3 2 0 62 26 62
2017 PM-05 32 46 13 6 3 0 0 78 10 31
2017 PM-06 31 38 15 10 5 0 0 69 15 18
2014 PM 22 44 14 12 7 0 0 66 19 149
2014 PM-02 34 40 18 0 8 0 0 74 8 12
2014 PM-03 38 43 9 0 10 0 0 80 10 21
2014 PM-04 13 52 15 15 5 0 0 66 20 60
2014 PM-05 21 31 17 21 10 0 0 52 31 29
2014 PM-06 35 40 13 12 0 0 0 75 12 17

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 41 28 14 6 5 6 0 73 11 152
2020 PM-02 52 28 12 0 8 0 0 80 8 25
2020 PM-03 42 27 6 9 3 12 0 79 14 33
2020 PM-04 40 32 15 0 4 9 0 79 5 47
2020 PM-05 45 27 14 14 0 0 0 73 14 22
2019 PM 35 28 18 9 7 3 0 64 17 152
2019 PM-02 28 31 19 16 6 0 0 59 22 32
2019 PM-03 31 28 22 11 3 6 0 62 15 36
2019 PM-04 35 28 13 9 11 4 0 66 20 46
2019 PM-05 50 35 15 0 0 0 0 85 0 20
2018 PM 25 29 23 13 8 3 0 55 21 115
2018 PM-02 25 40 20 10 5 0 0 65 15 20
2018 PM-03 39 22 17 9 4 9 0 67 14 23
2018 PM-04 13 33 23 15 15 3 0 46 31 40
2018 PM-05 27 33 27 13 0 0 0 60 13 15
2017 PM 30 25 21 13 6 4 1 59 19 159
2017 PM-02 36 18 32 13 0 0 0 55 13 16
2017 PM-03 36 41 18 5 0 0 0 77 5 22
2017 PM-04 27 26 18 11 10 5 3 58 23 62
2017 PM-05 32 26 20 13 3 6 0 62 17 31
2017 PM-06 31 15 21 28 5 0 0 46 33 18
2014 PM 29 26 16 15 12 2 0 56 27 150
2014 PM-02 34 16 34 8 8 0 0 50 16 12
2014 PM-03 47 24 5 9 15 0 0 71 24 21
2014 PM-04 23 27 15 22 11 2 0 51 33 60
2014 PM-05 34 24 17 7 17 0 0 59 24 29
2014 PM-06 28 33 22 7 0 11 0 68 7 18
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 50 29 11 2 2 1 4 84 4 151
2020 PM-02 56 20 12 0 0 0 12 86 0 25
2020 PM-03 45 39 12 0 0 0 3 88 0 33
2020 PM-04 47 28 11 4 2 4 4 81 7 47
2020 PM-05 50 36 9 5 0 0 0 86 5 22
2019 PM 52 23 13 9 1 1 1 76 11 151
2019 PM-02 44 19 19 16 3 0 0 63 19 32
2019 PM-03 50 31 8 3 3 3 3 85 6 36
2019 PM-04 57 20 13 11 0 0 0 76 11 46
2019 PM-05 50 35 10 5 0 0 0 85 5 20

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 51 36 5 4 2 1 1 89 6 152
2020 PM-02 64 24 4 0 4 4 0 92 4 25
2020 PM-03 55 39 0 6 0 0 0 94 6 33
2020 PM-04 43 40 6 4 2 2 2 87 7 47
2020 PM-05 64 27 0 9 0 0 0 91 9 22
2019 PM 45 34 9 11 1 1 0 79 12 152
2019 PM-02 44 31 13 9 3 0 0 75 13 32
2019 PM-03 44 39 14 0 3 0 0 83 3 36
2019 PM-04 39 35 4 20 0 2 0 76 20 46
2019 PM-05 45 45 5 5 0 0 0 90 5 20
2018 PM 41 32 16 10 2 0 0 73 11 115
2018 PM-02 50 25 15 10 0 0 0 75 10 20
2018 PM-03 52 22 22 4 0 0 0 74 4 23
2018 PM-04 28 48 10 13 3 0 0 75 15 40
2018 PM-05 53 13 20 13 0 0 0 67 13 15
2017 PM 42 34 9 9 4 1 0 77 14 158
2017 PM-02 58 24 6 6 6 0 0 82 12 16
2017 PM-03 46 41 9 4 0 0 0 87 4 22
2017 PM-04 39 33 10 13 5 0 0 72 18 61
2017 PM-05 39 32 10 13 3 3 0 74 16 31
2017 PM-06 54 26 5 5 10 0 0 79 15 18
2014 PM 41 32 9 11 7 0 0 72 18 150
2014 PM-02 24 50 10 16 0 0 0 74 16 12
2014 PM-03 43 24 24 9 0 0 0 67 9 21
2014 PM-04 38 35 7 8 11 0 0 74 20 60
2014 PM-05 48 17 7 17 10 0 0 66 28 29
2014 PM-06 55 29 6 11 0 0 0 83 11 18

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 60 29 5 3 2 0 0 89 5 151
2020 PM-02 64 28 8 0 0 0 0 92 0 25
2020 PM-03 56 31 9 3 0 0 0 88 3 32
2020 PM-04 62 30 6 0 2 0 0 91 2 47
2020 PM-05 55 32 0 9 5 0 0 86 14 22
2019 PM 51 28 11 7 4 0 0 79 11 152
2019 PM-02 47 16 19 16 3 0 0 63 19 32
2019 PM-03 50 33 8 3 6 0 0 83 8 36
2019 PM-04 50 28 11 7 4 0 0 78 11 46
2019 PM-05 60 35 5 0 0 0 0 95 0 20
2018 PM 43 32 17 5 3 0 0 75 8 115
2018 PM-02 55 20 25 0 0 0 0 75 0 20
2018 PM-03 48 22 22 9 0 0 0 70 9 23
2018 PM-04 33 43 15 5 5 0 0 75 10 40
2018 PM-05 53 40 7 0 0 0 0 93 0 15
2017 PM 53 27 10 9 2 0 0 80 10 159
2017 PM-02 64 18 18 0 0 0 0 82 0 16
2017 PM-03 63 23 4 9 0 0 0 87 9 22
2017 PM-04 50 24 10 13 3 0 0 74 16 62
2017 PM-05 49 29 10 13 0 0 0 77 13 31
2017 PM-06 69 15 10 0 5 0 0 85 5 18
2014 PM 49 22 9 9 10 1 0 72 19 150
2014 PM-02 48 34 10 8 0 0 0 82 8 12
2014 PM-03 57 19 9 9 5 0 0 76 14 21
2014 PM-04 47 25 8 7 13 0 0 72 20 60
2014 PM-05 45 14 14 10 17 0 0 59 28 29
2014 PM-06 66 18 0 11 6 0 0 83 17 18

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 43 35 10 3 5 5 0 82 8 152
2020 PM-02 76 12 12 0 0 0 0 88 0 25
2020 PM-03 52 36 0 0 3 9 0 97 3 33
2020 PM-04 28 43 11 0 11 9 0 77 12 47
2020 PM-05 36 32 27 5 0 0 0 68 5 22
2019 PM 39 28 16 6 3 7 1 73 9 152
2019 PM-02 47 22 13 6 0 13 0 79 7 32
2019 PM-03 50 22 14 6 0 8 0 79 6 36
2019 PM-04 24 33 22 7 7 7 2 62 14 46
2019 PM-05 35 35 25 5 0 0 0 70 5 20
2018 PM 28 39 16 3 4 9 0 73 9 116
2018 PM-02 45 30 15 0 0 10 0 83 0 20
2018 PM-03 35 35 17 0 0 13 0 80 0 23
2018 PM-04 15 39 24 5 10 7 0 58 16 41
2018 PM-05 33 47 7 7 0 7 0 86 7 15
2017 PM 26 29 18 9 9 9 0 61 20 159
2017 PM-02 56 12 20 6 0 6 0 72 6 16
2017 PM-03 18 42 9 9 0 22 0 77 11 22
2017 PM-04 19 24 26 10 14 6 0 46 26 62
2017 PM-05 27 26 19 19 6 3 0 54 26 31
2017 PM-06 33 41 0 0 21 5 0 78 22 18
2014 PM 20 38 15 11 10 5 1 62 22 150
2014 PM-02 24 26 16 8 0 18 8 67 11 12
2014 PM-03 24 24 19 5 10 19 0 58 18 21
2014 PM-04 17 40 15 19 8 2 0 58 27 60
2014 PM-05 10 45 14 10 17 3 0 57 29 29
2014 PM-06 38 40 17 0 6 0 0 78 6 18

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 35 44 9 5 6 1 0 79 11 151
2020 PM-02 72 20 4 4 0 0 0 92 4 25
2020 PM-03 36 48 9 3 3 0 0 85 6 33
2020 PM-04 19 51 9 6 13 2 0 72 20 47
2020 PM-05 33 43 19 5 0 0 0 76 5 21
2019 PM 28 35 18 9 5 4 1 67 15 151
2019 PM-02 34 38 9 13 0 6 0 77 13 32
2019 PM-03 39 31 17 6 3 6 0 74 9 36
2019 PM-04 18 31 22 9 16 2 2 51 26 45
2019 PM-05 20 55 20 5 0 0 0 75 5 20
2018 PM 19 45 20 7 6 3 0 66 13 116
2018 PM-02 20 50 25 0 0 5 0 74 0 20
2018 PM-03 39 35 26 0 0 0 0 74 0 23
2018 PM-04 7 44 17 10 17 5 0 54 28 41
2018 PM-05 20 53 20 7 0 0 0 73 7 15
2017 PM 21 34 22 11 10 2 0 56 21 159
2017 PM-02 32 30 32 6 0 0 0 62 6 16
2017 PM-03 18 37 31 4 0 9 0 61 5 22
2017 PM-04 16 32 21 14 16 0 0 48 31 62
2017 PM-05 20 39 16 16 6 3 0 61 23 31
2017 PM-06 38 21 10 10 21 0 0 59 31 18
2014 PM 16 34 20 15 12 3 0 52 27 150
2014 PM-02 24 24 28 8 0 16 0 58 10 12
2014 PM-03 24 24 28 9 10 5 0 50 21 21
2014 PM-04 11 38 15 22 13 0 0 50 35 60
2014 PM-05 10 34 21 14 21 0 0 45 34 29
2014 PM-06 33 29 22 6 6 6 0 65 12 18

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 22 37 15 16 6 3 1 61 23 151
2020 PM-02 64 20 8 0 4 4 0 88 4 25
2020 PM-03 18 39 21 12 3 3 3 61 16 33
2020 PM-04 11 38 15 21 9 6 0 52 32 47
2020 PM-05 14 33 33 19 0 0 0 48 19 21
2019 PM 21 27 23 13 7 8 1 53 22 150
2019 PM-02 25 34 22 6 0 13 0 68 7 32
2019 PM-03 29 26 26 6 6 9 0 59 13 35
2019 PM-04 13 15 22 24 17 7 2 31 45 46
2019 PM-05 15 40 30 15 0 0 0 55 15 20
2018 PM 10 34 21 16 12 6 0 48 30 116
2018 PM-02 15 40 25 5 0 15 0 65 6 20
2018 PM-03 17 43 22 13 4 0 0 61 17 23
2018 PM-04 5 24 24 20 22 5 0 31 44 41
2018 PM-05 13 33 13 27 7 7 0 50 36 15
2017 PM 14 26 19 21 11 9 1 44 35 159
2017 PM-02 18 24 24 14 0 19 0 53 17 16
2017 PM-03 13 23 4 23 9 22 4 50 44 22
2017 PM-04 10 24 28 22 16 0 0 34 39 62
2017 PM-05 20 23 16 29 6 6 0 46 37 31
2017 PM-06 15 28 10 15 21 10 0 48 40 18
2014 PM 12 24 24 22 13 4 0 38 37 150
2014 PM-02 24 16 18 16 0 26 0 54 22 12
2014 PM-03 14 9 52 9 10 5 0 25 21 21
2014 PM-04 7 32 20 25 15 2 0 39 41 60
2014 PM-05 14 24 17 24 21 0 0 38 45 29
2014 PM-06 17 22 22 29 11 0 0 38 40 18

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 23 43 11 13 7 3 0 68 21 152
2020 PM-02 44 32 8 4 4 8 0 83 9 25
2020 PM-03 36 42 6 9 3 3 0 81 13 33
2020 PM-04 9 49 11 17 11 4 0 60 29 47
2020 PM-05 23 41 14 23 0 0 0 64 23 22
2019 PM 16 32 20 18 10 3 1 51 29 152
2019 PM-02 22 44 9 19 0 6 0 70 20 32
2019 PM-03 28 28 17 17 6 6 0 59 24 36
2019 PM-04 9 20 30 15 22 2 2 30 39 46
2019 PM-05 15 35 25 25 0 0 0 50 25 20
2018 PM 12 36 16 27 8 1 0 49 35 116
2018 PM-02 15 50 20 15 0 0 0 65 15 20
2018 PM-03 30 26 22 13 9 0 0 57 22 23
2018 PM-04 2 24 17 39 15 2 0 28 55 41
2018 PM-05 13 53 7 27 0 0 0 67 27 15
2017 PM 20 24 15 22 12 6 1 48 36 159
2017 PM-02 32 18 20 6 12 12 0 57 21 16
2017 PM-03 13 23 13 28 0 18 4 47 36 22
2017 PM-04 16 21 16 27 18 2 0 38 46 62
2017 PM-05 26 16 19 22 10 7 0 46 34 31
2017 PM-06 28 36 5 10 15 0 5 67 27 18
2014 PM 14 32 19 20 14 1 0 47 34 150
2014 PM-02 16 58 10 16 0 0 0 74 16 12
2014 PM-03 19 14 38 19 10 0 0 33 29 21
2014 PM-04 8 34 13 23 20 2 0 43 44 60
2014 PM-05 21 21 21 21 14 3 0 43 36 29
2014 PM-06 22 33 23 22 0 0 0 55 22 18
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 38 38 12 5 4 3 0 78 10 151
2020 PM-02 36 36 20 4 0 4 0 75 4 25
2020 PM-03 33 42 12 9 3 0 0 76 12 33
2020 PM-04 43 32 15 0 4 6 0 80 5 47
2020 PM-05 45 41 5 5 5 0 0 86 9 22
2019 PM 41 34 16 5 4 0 0 75 9 151
2019 PM-02 32 23 39 6 0 0 0 55 6 31
2019 PM-03 31 50 14 0 6 0 0 81 6 36
2019 PM-04 39 41 11 7 2 0 0 80 9 46
2019 PM-05 60 30 5 0 5 0 0 90 5 20
2018 PM 24 47 17 4 7 1 0 72 11 115
2018 PM-02 30 40 20 10 0 0 0 70 10 20
2018 PM-03 30 52 17 0 0 0 0 83 0 23
2018 PM-04 15 45 20 3 15 3 0 62 18 40
2018 PM-05 40 53 0 7 0 0 0 93 7 15
2017 PM 33 34 16 8 7 1 0 68 16 159
2017 PM-02 56 20 24 0 0 0 0 76 0 16
2017 PM-03 37 31 9 13 0 9 0 75 15 22
2017 PM-04 24 35 19 10 11 0 0 60 21 62
2017 PM-05 30 38 16 10 6 0 0 68 16 31
2017 PM-06 54 26 5 0 15 0 0 79 15 18
2014 PM 27 34 16 16 7 0 0 61 23 150
2014 PM-02 16 34 34 16 0 0 0 50 16 12
2014 PM-03 29 43 9 5 14 0 0 72 19 21
2014 PM-04 29 26 20 13 12 0 0 55 25 60
2014 PM-05 34 24 14 28 0 0 0 59 28 29
2014 PM-06 17 55 12 11 6 0 0 71 17 18

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 36 45 9 7 2 0 0 81 9 151
2020 PM-02 36 44 12 8 0 0 0 80 8 25
2020 PM-03 30 55 6 9 0 0 0 85 9 33
2020 PM-04 40 45 6 6 2 0 0 85 9 47
2020 PM-05 36 41 9 9 5 0 0 77 14 22
2019 PM 24 51 14 9 1 0 0 75 11 152
2019 PM-02 25 50 19 3 3 0 0 75 6 32
2019 PM-03 19 61 14 6 0 0 0 81 6 36
2019 PM-04 26 46 11 15 2 0 0 72 17 46
2019 PM-05 25 50 15 10 0 0 0 75 10 20
2018 PM 23 47 17 11 3 0 0 70 14 115
2018 PM-02 30 55 10 5 0 0 0 85 5 20
2018 PM-03 26 39 17 17 0 0 0 65 17 23
2018 PM-04 23 40 28 8 3 0 0 63 10 40
2018 PM-05 27 47 7 20 0 0 0 73 20 15
2017 PM 30 39 11 16 3 0 0 69 19 159
2017 PM-02 44 49 8 0 0 0 0 92 0 16
2017 PM-03 33 36 18 13 0 0 0 69 13 22
2017 PM-04 24 42 10 21 4 0 0 66 24 62
2017 PM-05 30 32 10 22 6 0 0 62 29 31
2017 PM-06 43 31 10 10 5 0 0 74 15 18

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 50 32 10 3 3 1 1 84 6 152
2020 PM-02 56 20 20 0 0 4 0 79 0 25
2020 PM-03 45 42 9 3 0 0 0 88 3 33
2020 PM-04 45 38 9 0 4 2 2 87 4 47
2020 PM-05 45 41 5 5 5 0 0 86 9 22
2019 PM 44 32 11 10 3 0 0 76 13 152
2019 PM-02 41 31 16 13 0 0 0 72 13 32
2019 PM-03 39 42 11 6 3 0 0 81 8 36
2019 PM-04 48 28 4 13 7 0 0 76 20 46
2019 PM-05 50 25 15 10 0 0 0 75 10 20
2018 PM 35 42 14 7 2 0 0 78 9 116
2018 PM-02 45 40 10 5 0 0 0 85 5 20
2018 PM-03 48 26 22 4 0 0 0 74 4 23
2018 PM-04 32 46 15 2 5 0 0 78 7 41
2018 PM-05 33 53 7 7 0 0 0 87 7 15
2017 PM 45 33 10 8 4 1 0 78 12 159
2017 PM-02 58 30 6 6 0 0 0 88 6 16
2017 PM-03 46 45 0 4 4 0 0 91 9 22
2017 PM-04 40 29 15 8 8 0 0 69 16 62
2017 PM-05 45 32 10 13 0 0 0 78 13 31
2017 PM-06 54 26 5 10 0 5 0 84 11 18
2014 PM 43 33 8 10 7 0 0 75 17 150
2014 PM-02 32 68 0 0 0 0 0 100 0 12
2014 PM-03 53 24 14 5 5 0 0 76 9 21
2014 PM-04 42 35 3 10 10 0 0 77 20 60
2014 PM-05 52 14 10 14 10 0 0 66 24 29
2014 PM-06 44 33 17 7 0 0 0 77 7 18

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 36 38 14 10 1 0 2 75 11 152
2020 PM-02 48 28 16 8 0 0 0 76 8 25
2020 PM-03 30 48 9 12 0 0 0 79 12 33
2020 PM-04 40 34 13 9 0 0 4 78 9 47
2020 PM-05 32 41 18 9 0 0 0 73 9 22
2019 PM 28 50 13 5 3 0 1 79 8 151
2019 PM-02 39 45 10 6 0 0 0 84 6 31
2019 PM-03 25 50 14 6 6 0 0 75 11 36
2019 PM-04 22 54 13 7 4 0 0 76 11 46
2019 PM-05 30 55 15 0 0 0 0 85 0 20
2018 PM 21 57 10 11 1 0 0 78 12 116
2018 PM-02 15 65 10 10 0 0 0 80 10 20
2018 PM-03 22 52 17 9 0 0 0 74 9 23
2018 PM-04 20 56 5 17 2 0 0 76 20 41
2018 PM-05 20 60 7 13 0 0 0 80 13 15
2017 PM 34 41 9 11 5 0 1 75 16 159
2017 PM-02 50 38 6 6 0 0 0 88 6 16
2017 PM-03 28 59 9 4 0 0 0 87 4 22
2017 PM-04 32 34 8 13 11 0 2 67 25 62
2017 PM-05 38 39 6 16 0 0 0 78 16 31
2017 PM-06 26 52 18 0 5 0 0 77 5 18
2014 PM 32 45 10 9 5 0 0 77 14 150
2014 PM-02 32 32 19 8 8 0 0 64 16 12
2014 PM-03 38 43 15 5 0 0 0 80 5 21
2014 PM-04 28 56 7 7 3 0 0 84 10 60
2014 PM-05 31 34 10 10 14 0 0 66 24 29
2014 PM-06 55 34 0 11 0 0 0 89 11 18

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 56 21 13 3 3 2 3 80 6 151
2020 PM-02 64 12 16 0 0 4 4 83 0 25
2020 PM-03 58 27 12 3 0 0 0 85 3 33
2020 PM-04 51 21 17 0 2 4 4 79 2 47
2020 PM-05 62 19 10 5 5 0 0 81 10 21

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 24 39 18 7 4 7 1 69 11 152
2020 PM-02 36 44 12 0 0 8 0 87 0 25
2020 PM-03 27 48 12 6 3 3 0 78 9 33
2020 PM-04 23 34 21 9 2 9 2 64 12 47
2020 PM-05 27 32 23 9 5 5 0 62 14 22
2019 PM 22 32 23 15 5 3 0 55 21 152
2019 PM-02 25 25 25 16 9 0 0 50 25 32
2019 PM-03 25 28 14 28 3 3 0 54 31 36
2019 PM-04 20 37 26 11 2 4 0 59 14 46
2019 PM-05 20 45 25 5 5 0 0 65 10 20
2018 PM 13 38 23 11 10 3 1 54 23 115
2018 PM-02 16 47 16 16 5 0 0 63 21 19
2018 PM-03 13 17 43 13 0 9 4 35 15 23
2018 PM-04 12 37 22 7 20 2 0 50 28 41
2018 PM-05 7 53 13 20 7 0 0 60 27 15
2017 PM 19 39 19 13 6 4 1 61 20 159
2017 PM-02 12 44 20 18 0 0 6 59 19 16
2017 PM-03 22 46 18 0 0 13 0 79 0 22
2017 PM-04 21 36 16 16 10 2 0 58 26 62
2017 PM-05 19 36 19 16 6 4 0 57 23 31
2017 PM-06 15 41 21 12 10 0 0 57 23 18
2014 PM 20 35 16 17 9 3 1 58 26 150
2014 PM-02 24 40 19 0 8 8 0 70 9 12
2014 PM-03 14 39 28 5 9 5 0 55 15 21
2014 PM-04 20 36 13 22 7 2 2 57 29 60
2014 PM-05 34 17 7 31 10 0 0 52 41 29
2014 PM-06 17 55 12 6 6 5 0 76 12 18

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 17 28 21 19 11 3 1 47 31 152
2020 PM-02 24 44 12 16 0 4 0 71 17 25
2020 PM-03 15 30 21 27 6 0 0 45 33 33
2020 PM-04 17 26 19 19 13 4 2 45 34 47
2020 PM-05 18 27 27 27 0 0 0 45 27 22
2019 PM 19 24 18 18 18 2 0 44 37 152
2019 PM-02 9 25 22 19 25 0 0 34 44 32
2019 PM-03 22 22 17 19 17 3 0 46 37 36
2019 PM-04 20 26 15 20 17 2 0 47 38 46
2019 PM-05 25 35 15 15 10 0 0 60 25 20
2018 PM 14 30 17 16 21 2 1 45 37 116
2018 PM-02 20 40 15 20 5 0 0 60 25 20
2018 PM-03 13 26 17 26 9 4 4 43 38 23
2018 PM-04 7 34 15 10 32 2 0 43 43 41
2018 PM-05 20 20 27 20 13 0 0 40 33 15
2017 PM 14 26 16 19 19 2 2 42 41 158
2017 PM-02 25 38 6 24 6 0 0 64 30 16
2017 PM-03 9 37 9 32 4 4 4 50 40 22
2017 PM-04 11 23 16 21 26 0 3 35 48 62
2017 PM-05 20 10 28 16 23 3 0 31 41 30
2017 PM-06 15 26 15 10 28 5 0 43 40 18
2014 PM 13 23 15 23 22 3 1 38 47 150
2014 PM-02 16 24 36 0 16 8 0 44 18 12
2014 PM-03 9 28 24 20 14 5 0 40 36 21
2014 PM-04 13 22 13 25 22 2 3 37 49 60
2014 PM-05 10 17 14 24 31 3 0 29 57 29
2014 PM-06 22 33 6 29 6 5 0 58 36 18

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 43 22 15 8 4 0 9 71 13 152
2020 PM-02 60 24 8 4 0 0 4 88 4 25
2020 PM-03 30 27 30 6 3 0 3 59 9 33
2020 PM-04 40 13 11 11 9 0 17 64 23 47
2020 PM-05 36 36 9 9 5 0 5 76 14 22
2019 PM 46 26 15 5 4 1 3 75 10 151
2019 PM-02 44 25 16 9 3 0 3 71 13 32
2019 PM-03 53 25 6 6 6 3 3 82 12 36
2019 PM-04 42 31 13 0 7 2 4 79 7 45
2019 PM-05 60 15 20 5 0 0 0 75 5 20

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 44 28 10 7 2 1 9 80 9 151
2020 PM-02 48 36 8 4 0 0 4 88 4 25
2020 PM-03 36 33 12 15 0 0 3 72 16 33
2020 PM-04 51 13 11 4 4 2 15 77 10 47
2020 PM-05 32 36 14 9 0 0 9 75 10 22
2019 PM 36 29 18 10 3 3 3 68 13 152
2019 PM-02 34 28 25 9 0 3 0 65 10 32
2019 PM-03 42 14 17 17 6 6 0 59 24 36
2019 PM-04 30 37 17 4 4 2 4 72 9 46
2019 PM-05 45 25 20 5 0 0 5 74 5 20

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 76 6 3 3 2 3 9 92 5 152
2020 PM-02 88 4 0 4 0 4 0 96 4 25
2020 PM-03 73 9 3 3 3 6 3 90 7 33
2020 PM-04 70 2 4 2 0 2 19 92 3 47
2020 PM-05 91 5 0 0 0 0 5 100 0 22
2019 PM 73 13 2 1 3 4 4 94 4 151
2019 PM-02 69 16 3 3 6 0 3 87 10 32
2019 PM-03 77 11 3 0 3 6 0 94 3 35
2019 PM-04 72 15 2 0 0 7 4 98 0 46
2019 PM-05 95 5 0 0 0 0 0 100 0 20

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 68 13 3 3 0 2 12 93 3 152
2020 PM-02 84 8 4 4 0 0 0 92 4 25
2020 PM-03 64 15 3 3 0 6 9 93 4 33
2020 PM-04 60 11 6 2 0 2 19 89 3 47
2020 PM-05 64 18 0 0 0 0 18 100 0 22
2019 PM 76 11 3 0 0 0 9 96 0 152
2019 PM-02 81 6 6 0 0 0 6 93 0 32
2019 PM-03 81 8 3 0 0 0 8 97 0 36
2019 PM-04 74 11 4 0 0 0 11 95 0 46
2019 PM-05 85 10 0 0 0 0 5 100 0 20

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 38 40 12 4 4 1 0 80 8 149
2020 PM-02 44 48 0 0 8 0 0 92 8 25
2020 PM-03 42 36 15 3 3 0 0 79 6 33
2020 PM-04 27 44 18 2 4 4 0 74 7 45
2020 PM-05 50 36 9 5 0 0 0 86 5 22
2019 PM 33 39 17 9 2 0 0 73 11 150
2019 PM-02 34 34 19 13 0 0 0 69 13 32
2019 PM-03 29 35 26 6 3 0 0 65 9 34
2019 PM-04 26 48 13 11 2 0 0 74 13 46
2019 PM-05 40 45 5 10 0 0 0 85 10 20
2018 PM 27 39 19 7 8 0 0 66 15 115
2018 PM-02 25 55 10 5 5 0 0 80 10 20
2018 PM-03 26 43 17 9 4 0 0 70 13 23
2018 PM-04 25 30 25 8 13 0 0 55 20 40
2018 PM-05 27 47 13 7 7 0 0 73 13 15
2017 PM 27 44 16 12 1 0 1 71 13 159
2017 PM-02 19 49 20 6 0 0 6 72 6 16
2017 PM-03 33 36 22 9 0 0 0 69 9 22
2017 PM-04 21 48 13 14 3 0 0 69 18 62
2017 PM-05 26 49 19 6 0 0 0 75 6 31
2017 PM-06 48 36 0 15 0 0 0 85 15 18
2014 PM 21 46 13 15 5 0 0 67 20 150
2014 PM-02 16 66 0 18 0 0 0 82 18 12
2014 PM-03 9 52 15 19 5 0 0 61 24 21
2014 PM-04 18 50 11 18 2 0 0 69 20 60
2014 PM-05 28 31 17 14 10 0 0 59 24 29
2014 PM-06 49 23 11 11 6 0 0 72 17 18

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 38 37 16 5 2 1 1 77 7 151
2020 PM-02 48 44 4 0 4 0 0 92 4 25
2020 PM-03 45 33 15 6 0 0 0 79 6 33
2020 PM-04 34 34 21 6 2 2 0 70 9 47
2020 PM-05 45 45 9 0 0 0 0 91 0 22
2019 PM 42 35 14 5 4 0 0 77 9 151
2019 PM-02 48 23 16 6 6 0 0 71 13 31
2019 PM-03 33 36 25 6 0 0 0 69 6 36
2019 PM-04 39 41 7 7 7 0 0 80 13 46
2019 PM-05 50 40 10 0 0 0 0 90 0 20
2018 PM 23 41 17 13 6 0 0 64 19 114
2018 PM-02 25 50 15 10 0 0 0 75 10 20
2018 PM-03 23 45 18 9 5 0 0 68 14 22
2018 PM-04 18 40 18 15 10 0 0 58 25 40
2018 PM-05 27 53 0 13 7 0 0 80 20 15
2017 PM 33 34 19 9 4 1 0 67 14 159
2017 PM-02 56 6 26 12 0 0 0 62 12 16
2017 PM-03 42 27 22 4 0 4 0 72 5 22
2017 PM-04 24 39 19 11 6 0 0 63 18 62
2017 PM-05 29 52 13 6 0 0 0 81 6 31
2017 PM-06 48 26 0 15 10 0 0 74 26 18
2014 PM 32 31 16 15 6 0 0 63 21 150
2014 PM-02 32 52 16 0 0 0 0 84 0 12
2014 PM-03 24 33 29 9 5 0 0 57 14 21
2014 PM-04 30 30 17 16 7 0 0 61 23 60
2014 PM-05 34 21 10 24 10 0 0 55 34 29
2014 PM-06 44 40 11 0 6 0 0 83 6 18

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 37 44 10 7 1 1 1 82 7 150
2020 PM-02 52 40 4 4 0 0 0 92 4 25
2020 PM-03 36 42 12 9 0 0 0 79 9 33
2020 PM-04 32 51 13 0 2 2 0 85 2 47
2020 PM-05 48 33 14 5 0 0 0 81 5 21
2019 PM 34 50 9 6 2 0 0 83 8 151
2019 PM-02 28 56 6 9 0 0 0 84 9 32
2019 PM-03 31 53 11 0 6 0 0 83 6 36
2019 PM-04 33 48 7 11 2 0 0 80 13 46
2019 PM-05 50 40 5 5 0 0 0 90 5 20
2018 PM 21 38 23 11 6 0 0 59 17 115
2018 PM-02 30 45 15 5 5 0 0 75 10 20
2018 PM-03 26 26 26 17 4 0 0 52 22 23
2018 PM-04 20 45 15 15 5 0 0 65 20 40
2018 PM-05 20 33 27 7 13 0 0 53 20 15
2017 PM 32 31 22 9 4 1 1 64 14 157
2017 PM-02 50 24 26 0 0 0 0 74 0 16
2017 PM-03 37 18 36 0 4 4 0 58 5 22
2017 PM-04 23 35 18 16 8 0 0 58 25 61
2017 PM-05 37 36 13 13 0 0 0 74 13 30
2017 PM-06 43 36 10 5 5 0 0 79 10 18
2014 PM 26 47 9 11 7 0 0 73 18 149
2014 PM-02 32 60 0 8 0 0 0 92 8 12
2014 PM-03 33 57 5 0 5 0 0 91 5 21
2014 PM-04 20 55 8 15 2 0 0 75 17 59
2014 PM-05 34 17 10 21 17 0 0 52 38 29
2014 PM-06 33 39 18 0 11 0 0 71 11 18

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 26 47 13 6 1 7 0 78 8 152
2020 PM-02 40 40 8 0 4 8 0 87 4 25
2020 PM-03 33 52 9 3 0 3 0 88 3 33
2020 PM-04 19 43 19 6 2 11 0 69 10 47
2020 PM-05 23 64 9 5 0 0 0 86 5 22
2019 PM 21 44 21 9 1 3 0 67 11 151
2019 PM-02 28 34 22 13 0 3 0 65 13 32
2019 PM-03 20 40 26 11 0 3 0 62 12 35
2019 PM-04 11 48 22 13 2 4 0 61 16 46
2019 PM-05 40 60 0 0 0 0 0 100 0 20
2018 PM 12 47 24 11 3 3 0 60 15 116
2018 PM-02 20 45 25 10 0 0 0 65 10 20
2018 PM-03 17 48 26 9 0 0 0 65 9 23
2018 PM-04 5 51 20 10 10 5 0 59 21 41
2018 PM-05 7 40 33 20 0 0 0 47 20 15
2017 PM 16 37 26 12 4 5 0 55 17 159
2017 PM-02 0 55 20 12 0 13 0 63 14 16
2017 PM-03 13 46 23 13 0 4 0 62 14 22
2017 PM-04 15 34 26 19 5 2 0 49 24 62
2017 PM-05 16 36 32 3 6 6 0 56 10 31
2017 PM-06 38 21 26 10 5 0 0 59 15 18

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 48 36 11 4 2 0 0 84 6 152
2020 PM-02 56 36 8 0 0 0 0 92 0 25
2020 PM-03 33 45 15 6 0 0 0 79 6 33
2020 PM-04 51 36 6 4 2 0 0 87 6 47
2020 PM-05 45 36 9 5 5 0 0 82 9 22
2019 PM 47 32 9 5 7 1 1 80 11 150
2019 PM-02 41 34 3 6 13 3 0 77 19 32
2019 PM-03 47 32 9 3 9 0 0 79 12 34
2019 PM-04 54 24 11 7 4 0 0 78 11 46
2019 PM-05 35 50 10 0 5 0 0 85 5 20
2018 PM 47 30 15 5 3 0 0 77 8 115
2018 PM-02 50 25 25 0 0 0 0 75 0 20
2018 PM-03 48 30 13 9 0 0 0 78 9 23
2018 PM-04 45 35 10 5 5 0 0 80 10 40
2018 PM-05 47 33 13 7 0 0 0 80 7 15
2017 PM 53 27 8 8 3 1 0 80 12 158
2017 PM-02 80 8 12 0 0 0 0 88 0 16
2017 PM-03 50 32 13 0 0 4 0 86 0 22
2017 PM-04 47 28 7 15 3 0 0 75 18 61
2017 PM-05 52 32 6 10 0 0 0 84 10 31
2017 PM-06 54 31 0 0 15 0 0 85 15 18
2014 PM 43 30 11 9 6 0 1 73 15 150
2014 PM-02 24 34 8 26 0 0 8 63 28 12
2014 PM-03 43 43 5 0 9 0 0 86 9 21
2014 PM-04 49 24 13 10 5 0 0 72 15 60
2014 PM-05 48 21 17 10 3 0 0 69 14 29
2014 PM-06 44 34 6 6 11 0 0 78 17 18

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 33 36 18 7 4 2 0 70 12 150
2020 PM-02 38 42 8 8 4 0 0 79 13 24
2020 PM-03 27 55 12 0 6 0 0 82 6 33
2020 PM-04 46 33 15 2 0 4 0 82 2 46
2020 PM-05 32 27 23 18 0 0 0 59 18 22
2019 PM 37 36 16 8 3 0 0 73 11 152
2019 PM-02 38 41 6 13 3 0 0 78 16 32
2019 PM-03 39 39 8 8 6 0 0 78 14 36
2019 PM-04 46 33 15 4 2 0 0 78 7 46
2019 PM-05 25 30 45 0 0 0 0 55 0 20
2018 PM 28 33 21 10 5 1 2 63 15 114
2018 PM-02 25 50 20 0 5 0 0 75 5 20
2018 PM-03 36 32 9 14 0 0 9 75 15 22
2018 PM-04 27 32 24 7 7 2 0 60 15 41
2018 PM-05 33 20 40 0 7 0 0 53 7 15
2017 PM 29 39 21 8 3 1 0 69 11 159
2017 PM-02 44 32 12 12 0 0 0 76 12 16
2017 PM-03 31 46 22 0 0 0 0 78 0 22
2017 PM-04 34 34 18 8 5 2 0 69 13 62
2017 PM-05 26 42 32 0 0 0 0 68 0 31
2017 PM-06 10 36 23 26 5 0 0 46 31 18
2014 PM 31 40 14 11 4 1 0 71 15 150
2014 PM-02 42 34 8 8 8 0 0 76 16 12
2014 PM-03 53 43 5 0 0 0 0 95 0 21
2014 PM-04 31 48 11 5 3 2 0 80 8 60
2014 PM-05 17 38 24 17 3 0 0 55 21 29
2014 PM-06 22 22 28 17 12 0 0 44 29 18

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 51 49 152
2020 PM-02 40 60 25
2020 PM-03 58 42 33
2020 PM-04 53 47 47
2020 PM-05 55 45 22

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 64 16 5 1 1 3 9 92 2 152
2020 PM-02 60 8 12 0 0 8 12 85 0 25
2020 PM-03 64 24 0 0 0 0 12 100 0 33
2020 PM-04 70 9 4 0 4 6 6 90 5 47
2020 PM-05 64 27 9 0 0 0 0 91 0 22

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 PM 23 32 45 152
2020 PM-02 28 28 44 25
2020 PM-03 24 27 48 33
2020 PM-04 17 34 49 47
2020 PM-05 18 41 41 22
2019 PM 34 31 35 152
2019 PM-02 53 13 34 32
2019 PM-03 31 28 42 36
2019 PM-04 28 43 28 46
2019 PM-05 15 45 40 20
2018 PM 34 32 34 116
2018 PM-02 10 30 60 20
2018 PM-03 39 26 35 23
2018 PM-04 39 34 27 41
2018 PM-05 40 33 27 15
2017 PM 36 32 32 159
2017 PM-02 7 61 32 16
2017 PM-03 41 32 27 22
2017 PM-04 42 26 32 62
2017 PM-05 29 26 45 31
2017 PM-06 43 31 26 18
2014 PM 35 23 42 150
2014 PM-02 24 34 42 12
2014 PM-03 34 28 38 21
2014 PM-04 40 21 40 60
2014 PM-05 28 21 52 29
2014 PM-06 45 17 39 18

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 PM 14 40 23 0 9 14 35
2019 PM 4 29 53 2 10 2 51
2019 PM-02 0 35 59 0 6 0 17
2019 PM-03 0 27 55 9 9 0 11
2019 PM-04 0 15 62 0 15 8 13
2018 PM 8 33 33 5 15 8 40
2018 PM-04 6 38 44 6 0 6 16
2017 PM 12 24 44 9 10 0 56
2017 PM-04 4 23 46 12 15 0 26
2014 PM 6 26 32 19 9999 17 53
2014 PM-04 4 25 25 17 9999 29 24
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 43 44 8 3 1 0 0 87 5 151
2020 PM-02 52 36 12 0 0 0 0 88 0 25
2020 PM-03 39 45 6 9 0 0 0 85 9 33
2020 PM-04 40 47 11 2 0 0 0 87 2 47
2020 PM-05 59 36 0 5 0 0 0 95 5 22
2019 PM 48 38 8 4 2 1 0 86 6 151
2019 PM-02 50 34 9 3 3 0 0 84 6 32
2019 PM-03 44 39 14 3 0 0 0 83 3 36
2019 PM-04 46 37 2 9 4 2 0 84 13 46
2019 PM-05 47 47 5 0 0 0 0 95 0 19
2018 PM 36 47 9 6 2 0 0 83 8 116
2018 PM-02 35 50 10 5 0 0 0 85 5 20
2018 PM-03 43 39 13 4 0 0 0 83 4 23
2018 PM-04 32 41 12 10 5 0 0 73 15 41
2018 PM-05 47 47 7 0 0 0 0 93 0 15
2017 PM 40 39 9 9 2 2 0 80 11 159
2017 PM-02 56 38 0 0 0 6 0 100 0 16
2017 PM-03 33 40 18 4 4 0 0 73 9 22
2017 PM-04 29 42 11 15 2 2 0 72 17 62
2017 PM-05 55 26 10 10 0 0 0 81 10 31
2017 PM-06 46 38 0 5 5 5 0 89 11 18
2014 PM 36 46 10 4 4 0 0 82 8 149
2014 PM-02 16 66 10 8 0 0 0 82 8 12
2014 PM-03 38 43 15 5 0 0 0 80 5 21
2014 PM-04 36 47 7 3 7 0 0 83 10 60
2014 PM-05 43 32 14 4 7 0 0 75 11 28
2014 PM-06 45 49 0 6 0 0 0 94 6 18

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 33 43 14 6 2 2 0 78 8 151
2020 PM-02 44 32 20 0 0 4 0 79 0 25
2020 PM-03 36 42 12 6 0 3 0 81 6 33
2020 PM-04 35 43 13 4 4 0 0 78 9 46
2020 PM-05 32 45 9 14 0 0 0 77 14 22
2019 PM 24 55 12 5 4 1 0 79 9 152
2019 PM-02 25 66 6 0 0 3 0 94 0 32
2019 PM-03 31 47 11 6 6 0 0 78 11 36
2019 PM-04 20 52 15 7 7 0 0 72 13 46
2019 PM-05 20 55 15 5 5 0 0 75 10 20
2018 PM 19 54 13 12 2 0 0 73 14 116
2018 PM-02 25 65 10 0 0 0 0 90 0 20
2018 PM-03 26 57 9 9 0 0 0 83 9 23
2018 PM-04 15 44 17 20 5 0 0 59 24 41
2018 PM-05 20 67 7 7 0 0 0 87 7 15
2017 PM 22 50 15 8 4 1 0 73 12 158
2017 PM-02 44 42 8 6 0 0 0 86 6 16
2017 PM-03 13 55 18 4 0 9 0 75 5 22
2017 PM-04 20 55 11 6 8 0 0 74 14 62
2017 PM-05 26 36 21 16 0 0 0 63 16 30
2017 PM-06 18 52 15 10 5 0 0 69 15 18
2014 PM 17 46 17 12 5 3 1 65 18 150
2014 PM-02 32 60 8 0 0 0 0 92 0 12
2014 PM-03 14 47 39 0 0 0 0 61 0 21
2014 PM-04 16 39 17 18 5 5 0 58 24 60
2014 PM-05 14 41 14 10 17 3 0 57 29 29
2014 PM-06 28 44 7 16 0 0 6 76 17 18

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 13 21 35 22 7 2 0 30 34 151
2020 PM-02 12 12 40 24 12 0 0 36 24 25
2020 PM-03 13 31 38 19 0 0 0 19 44 32
2020 PM-04 15 17 32 19 11 6 0 32 34 47
2020 PM-05 5 23 50 18 5 0 0 23 27 22
2019 PM 11 23 41 17 8 0 0 25 34 150
2019 PM-02 3 19 41 25 13 0 0 38 22 32
2019 PM-03 8 28 33 19 11 0 0 31 36 36
2019 PM-04 24 18 38 18 2 0 0 20 42 45
2019 PM-05 5 40 50 5 0 0 0 5 45 20
2018 PM 13 31 38 16 3 0 0 18 44 116
2018 PM-02 0 5 70 10 15 0 0 25 5 20
2018 PM-03 4 35 22 39 0 0 0 39 39 23
2018 PM-04 24 29 34 12 0 0 0 12 54 41
2018 PM-05 7 67 20 7 0 0 0 7 73 15
2017 PM 7 23 48 14 6 0 2 21 30 155
2017 PM-02 6 13 39 28 14 0 0 42 19 15
2017 PM-03 4 18 54 15 9 0 0 24 22 22
2017 PM-04 10 23 49 10 7 0 2 17 33 61
2017 PM-05 3 33 43 14 7 0 0 21 36 30
2017 PM-06 5 27 49 18 0 0 0 18 33 17
2014 PM 12 32 32 17 3 1 2 21 46 150
2014 PM-02 0 44 32 16 0 0 8 18 47 12
2014 PM-03 10 24 43 14 9 0 0 24 34 21
2014 PM-04 13 36 27 20 2 2 2 22 50 60
2014 PM-05 24 28 28 17 3 0 0 21 52 29
2014 PM-06 6 22 50 18 5 0 0 23 28 18

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 8 13 26 30 18 5 1 51 22 152
2020 PM-02 4 16 20 28 28 0 4 58 21 25
2020 PM-03 3 18 24 33 18 3 0 53 22 33
2020 PM-04 9 9 26 32 19 6 0 55 18 47
2020 PM-05 5 9 32 36 14 5 0 52 14 22
2019 PM 10 22 25 23 19 0 1 42 32 150
2019 PM-02 3 9 19 41 28 0 0 69 13 32
2019 PM-03 11 29 14 23 23 0 0 46 40 35
2019 PM-04 18 22 29 13 16 0 2 30 41 45
2019 PM-05 0 25 50 25 0 0 0 25 25 20
2018 PM 12 27 28 23 7 2 1 31 40 116
2018 PM-02 5 20 25 35 15 0 0 50 25 20
2018 PM-03 4 17 30 39 4 4 0 45 23 23
2018 PM-04 22 27 27 17 2 2 2 21 51 41
2018 PM-05 7 47 13 20 13 0 0 33 53 15
2017 PM 11 18 28 26 12 1 3 40 30 156
2017 PM-02 0 15 6 39 34 6 0 77 16 15
2017 PM-03 4 9 32 28 18 4 4 50 15 22
2017 PM-04 16 20 31 21 10 0 2 32 36 61
2017 PM-05 7 26 37 23 7 0 0 30 33 30
2017 PM-06 15 15 15 43 10 0 0 54 31 18
2014 PM 12 24 32 21 7 2 2 29 38 149
2014 PM-02 8 26 26 32 0 0 8 35 37 12
2014 PM-03 5 9 52 14 14 5 0 30 16 21
2014 PM-04 11 25 31 23 7 2 2 31 38 60
2014 PM-05 25 32 18 18 7 0 0 25 57 28
2014 PM-06 0 28 45 22 5 0 0 27 28 18

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 24 30 25 14 4 2 1 19 55 152
2020 PM-02 16 28 28 16 8 4 0 25 46 25
2020 PM-03 21 45 9 21 3 0 0 24 67 33
2020 PM-04 23 28 32 9 6 2 0 15 52 47
2020 PM-05 27 32 23 18 0 0 0 18 59 22
2019 PM 23 24 32 11 7 2 1 18 49 152
2019 PM-02 9 9 41 16 16 3 6 34 21 32
2019 PM-03 28 22 28 11 8 3 0 20 51 36
2019 PM-04 28 30 28 13 0 0 0 13 59 46
2019 PM-05 20 45 30 5 0 0 0 5 65 20
2018 PM 33 27 26 7 4 2 0 12 62 114
2018 PM-02 16 21 32 21 11 0 0 32 37 19
2018 PM-03 27 27 36 5 5 0 0 9 55 22
2018 PM-04 41 24 27 2 0 5 0 3 69 41
2018 PM-05 27 47 20 0 7 0 0 7 73 15
2017 PM 23 34 27 10 3 2 2 13 59 156
2017 PM-02 0 21 32 19 21 6 0 43 23 15
2017 PM-03 22 31 24 9 0 9 4 10 62 22
2017 PM-04 31 32 33 5 0 0 0 5 63 62
2017 PM-05 18 48 17 14 3 0 0 18 65 29
2017 PM-06 31 31 28 10 0 0 0 10 62 18
2014 PM 36 30 23 7 1 2 1 7 68 150
2014 PM-02 42 26 16 16 0 0 0 16 68 12
2014 PM-03 15 33 28 14 5 5 0 20 50 21
2014 PM-04 41 26 29 0 0 2 3 0 70 60
2014 PM-05 34 41 17 7 0 0 0 7 76 29
2014 PM-06 34 33 22 11 0 0 0 11 67 18

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 9 26 32 24 7 2 0 32 36 151
2020 PM-02 8 8 24 40 20 0 0 60 16 25
2020 PM-03 12 21 30 33 3 0 0 36 33 33
2020 PM-04 9 33 30 15 7 7 0 23 44 46
2020 PM-05 5 41 32 18 5 0 0 23 45 22
2019 PM 7 25 29 27 11 1 0 39 32 150
2019 PM-02 10 16 16 35 23 0 0 58 26 31
2019 PM-03 6 22 36 28 8 0 0 36 28 36
2019 PM-04 9 20 33 27 11 0 0 38 29 45
2019 PM-05 0 50 30 20 0 0 0 20 50 20
2018 PM 10 26 37 23 3 1 0 25 37 115
2018 PM-02 20 5 30 45 0 0 0 45 25 20
2018 PM-03 0 17 39 35 9 0 0 43 17 23
2018 PM-04 17 24 39 17 0 2 0 18 43 41
2018 PM-05 7 40 47 7 0 0 0 7 47 15
2017 PM 9 21 41 22 7 0 1 29 30 156
2017 PM-02 9 14 28 35 15 0 0 50 23 14
2017 PM-03 0 27 27 37 4 0 4 44 28 22
2017 PM-04 16 21 41 21 2 0 0 22 37 62
2017 PM-05 7 23 47 21 3 0 0 24 30 30
2017 PM-06 5 10 52 10 23 0 0 33 15 18
2014 PM 13 25 35 20 5 1 1 25 39 149
2014 PM-02 8 19 40 32 0 0 0 32 28 12
2014 PM-03 15 9 43 24 9 0 0 33 24 21
2014 PM-04 13 32 34 13 7 0 2 20 46 60
2014 PM-05 10 31 38 17 3 0 0 21 41 29
2014 PM-06 13 23 29 29 5 0 0 35 36 17

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 16 16 31 25 7 3 2 34 33 151
2020 PM-02 8 12 20 36 20 4 0 58 21 25
2020 PM-03 12 18 33 30 3 0 3 34 31 33
2020 PM-04 21 17 32 19 6 4 0 27 40 47
2020 PM-05 9 14 50 18 5 5 0 24 24 22
2019 PM 15 15 33 23 12 1 0 36 31 150
2019 PM-02 10 16 19 32 23 0 0 55 26 31
2019 PM-03 8 11 31 33 17 0 0 50 19 36
2019 PM-04 22 9 44 18 7 0 0 24 31 45
2019 PM-05 15 30 40 10 5 0 0 15 45 20
2018 PM 22 29 25 18 3 1 2 22 52 116
2018 PM-02 5 25 35 30 5 0 0 35 30 20
2018 PM-03 13 17 30 26 9 0 4 36 32 23
2018 PM-04 27 29 20 20 0 2 2 21 59 41
2018 PM-05 40 27 27 7 0 0 0 7 67 15
2017 PM 22 27 25 14 8 1 4 23 51 157
2017 PM-02 8 26 13 26 21 0 6 50 36 15
2017 PM-03 4 23 40 19 9 0 4 29 29 22
2017 PM-04 27 22 26 14 8 0 2 23 51 62
2017 PM-05 24 43 13 16 4 0 0 20 66 30
2017 PM-06 31 26 33 0 5 5 0 5 60 18
2014 PM 25 25 32 11 5 1 1 16 52 150
2014 PM-02 16 24 44 8 8 0 0 16 40 12
2014 PM-03 9 14 39 24 14 0 0 38 24 21
2014 PM-04 24 20 36 11 3 2 3 15 47 60
2014 PM-05 38 38 17 3 3 0 0 7 76 29
2014 PM-06 33 44 17 7 0 0 0 7 77 18

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 14 14 26 27 13 5 1 43 30 148
2020 PM-02 14 14 18 32 23 0 0 55 27 22
2020 PM-03 15 15 30 30 6 3 0 38 31 33
2020 PM-04 15 13 23 21 17 11 0 43 31 47
2020 PM-05 5 14 19 43 14 5 0 60 20 21
2019 PM 15 17 26 23 14 3 2 39 34 150
2019 PM-02 6 23 19 32 19 0 0 52 29 31
2019 PM-03 17 8 22 31 22 0 0 53 25 36
2019 PM-04 24 11 33 16 9 4 2 26 38 45
2019 PM-05 5 40 30 20 5 0 0 25 45 20
2018 PM 21 30 23 17 6 2 1 23 53 115
2018 PM-02 20 25 25 25 5 0 0 30 45 20
2018 PM-03 9 22 30 26 4 4 4 33 33 23
2018 PM-04 28 35 15 10 10 3 0 21 64 40
2018 PM-05 13 47 20 20 0 0 0 20 60 15
2017 PM 12 25 26 22 10 1 3 34 39 155
2017 PM-02 15 19 6 46 13 0 0 59 34 15
2017 PM-03 9 14 30 19 19 5 5 41 26 21
2017 PM-04 16 31 26 18 5 2 2 24 49 61
2017 PM-05 10 30 24 16 16 0 4 34 41 30
2017 PM-06 5 21 36 33 5 0 0 38 26 18
2014 PM 10 22 31 20 9 3 5 31 35 150
2014 PM-02 0 32 34 10 16 0 8 28 35 12
2014 PM-03 15 14 28 24 9 0 9 37 32 21
2014 PM-04 10 20 40 17 7 3 3 25 32 60
2014 PM-05 10 21 24 24 14 3 3 41 33 29
2014 PM-06 6 22 22 34 11 0 6 47 29 18

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 18 25 35 14 5 3 1 20 44 151
2020 PM-02 13 21 29 21 17 0 0 38 33 24
2020 PM-03 12 30 30 21 0 3 3 23 45 33
2020 PM-04 21 17 43 11 6 2 0 17 39 47
2020 PM-05 18 36 32 9 5 0 0 14 55 22
2019 PM 16 26 34 14 9 1 1 23 42 151
2019 PM-02 6 9 41 16 28 0 0 44 16 32
2019 PM-03 25 19 31 11 14 0 0 25 44 36
2019 PM-04 22 31 29 16 0 2 0 16 55 45
2019 PM-05 0 45 35 20 0 0 0 20 45 20
2018 PM 22 30 29 12 3 3 2 15 55 115
2018 PM-02 0 25 40 25 5 0 5 32 26 20
2018 PM-03 14 32 27 18 5 5 0 24 48 22
2018 PM-04 32 27 27 10 0 5 0 10 62 41
2018 PM-05 20 47 27 7 0 0 0 7 67 15
2017 PM 21 26 35 9 4 2 2 14 49 158
2017 PM-02 14 6 42 18 13 6 0 34 21 16
2017 PM-03 9 27 32 19 4 4 4 25 39 22
2017 PM-04 27 29 32 10 2 0 0 11 57 62
2017 PM-05 27 33 34 3 3 0 0 7 60 30
2017 PM-06 21 15 48 5 5 5 0 11 38 18
2014 PM 22 29 29 11 5 2 2 17 53 150
2014 PM-02 8 16 44 16 8 8 0 26 26 12
2014 PM-03 15 19 33 19 14 0 0 33 34 21
2014 PM-04 26 30 32 3 5 2 2 9 59 60
2014 PM-05 24 28 21 21 3 0 3 25 54 29
2014 PM-06 29 28 38 6 0 0 0 6 56 18

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 7 20 41 23 7 1 0 30 28 152
2020 PM-02 8 24 40 16 12 0 0 28 32 25
2020 PM-03 6 18 45 30 0 0 0 30 24 33
2020 PM-04 6 19 43 26 4 2 0 30 26 47
2020 PM-05 18 18 36 23 5 0 0 27 36 22
2019 PM 9 23 35 22 9 1 1 31 33 149
2019 PM-02 0 29 32 29 6 0 3 37 30 31
2019 PM-03 14 17 40 20 9 0 0 29 31 35
2019 PM-04 7 22 40 22 9 0 0 31 29 45
2019 PM-05 15 35 25 25 0 0 0 25 50 20

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 16 47 17 9 5 7 0 68 14 149
2020 PM-02 24 60 8 0 0 8 0 91 0 25
2020 PM-03 18 42 24 6 3 6 0 65 10 33
2020 PM-04 13 44 13 11 9 9 0 63 22 45
2020 PM-05 14 52 24 10 0 0 0 67 10 21
2019 PM 12 35 26 15 8 5 0 49 24 151
2019 PM-02 16 34 22 19 3 6 0 53 23 32
2019 PM-03 14 44 17 17 6 3 0 60 23 36
2019 PM-04 9 22 30 17 15 7 0 33 35 46
2019 PM-05 5 42 47 5 0 0 0 47 5 19

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 64 21 7 5 3 1 0 85 7 151
2020 PM-02 72 16 0 0 8 4 0 92 8 25
2020 PM-03 58 27 12 3 0 0 0 85 3 33
2020 PM-04 59 24 9 7 2 0 0 83 9 46
2020 PM-05 73 18 5 5 0 0 0 91 5 22
2019 PM 47 34 9 7 4 0 0 81 11 152
2019 PM-02 44 41 3 13 0 0 0 84 13 32
2019 PM-03 58 22 11 3 6 0 0 81 8 36
2019 PM-04 41 30 13 11 4 0 0 72 15 46
2019 PM-05 50 45 5 0 0 0 0 95 0 20
2018 PM 40 38 10 8 4 0 0 78 12 115
2018 PM-02 45 35 15 5 0 0 0 80 5 20
2018 PM-03 30 57 9 4 0 0 0 87 4 23
2018 PM-04 40 33 13 8 8 0 0 73 15 40
2018 PM-05 60 13 7 20 0 0 0 73 20 15
2017 PM 44 29 12 8 6 0 1 74 14 159
2017 PM-02 38 50 0 6 6 0 0 88 12 16
2017 PM-03 37 32 22 4 4 0 0 69 9 22
2017 PM-04 37 27 14 12 8 0 2 65 20 62
2017 PM-05 65 13 13 6 3 0 0 78 10 31
2017 PM-06 54 31 5 5 5 0 0 85 10 18
2014 PM 40 30 9 9 9 1 1 72 18 150
2014 PM-02 32 52 8 0 8 0 0 84 8 12
2014 PM-03 43 39 5 5 5 0 5 85 10 21
2014 PM-04 40 23 15 11 10 0 0 64 21 60
2014 PM-05 45 17 3 14 17 3 0 64 32 29
2014 PM-06 55 34 6 0 0 0 6 94 0 18

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 66 23 6 5 1 0 0 89 5 152
2020 PM-02 84 12 4 0 0 0 0 96 0 25
2020 PM-03 64 27 0 9 0 0 0 91 9 33
2020 PM-04 66 21 11 2 0 0 0 87 2 47
2020 PM-05 73 18 9 0 0 0 0 91 0 22
2019 PM 65 23 7 4 1 0 0 88 5 152
2019 PM-02 59 28 9 3 0 0 0 88 3 32
2019 PM-03 69 17 6 8 0 0 0 86 8 36
2019 PM-04 65 26 7 2 0 0 0 91 2 46
2019 PM-05 65 25 5 5 0 0 0 90 5 20
2018 PM 53 34 6 4 2 0 0 88 6 116
2018 PM-02 50 40 10 0 0 0 0 90 0 20
2018 PM-03 52 35 13 0 0 0 0 87 0 23
2018 PM-04 56 29 5 5 5 0 0 85 10 41
2018 PM-05 53 40 0 7 0 0 0 93 7 15
2017 PM 54 32 6 6 1 0 1 87 7 159
2017 PM-02 68 14 6 12 0 0 0 82 12 16
2017 PM-03 40 55 4 0 0 0 0 96 0 22
2017 PM-04 53 28 6 8 3 0 2 82 11 62
2017 PM-05 49 42 6 3 0 0 0 90 3 31
2017 PM-06 67 23 10 0 0 0 0 90 0 18
2014 PM 43 41 5 8 3 0 1 85 11 150
2014 PM-02 26 58 0 8 8 0 0 84 16 12
2014 PM-03 57 24 10 5 0 0 5 84 5 21
2014 PM-04 41 44 7 7 2 0 0 85 8 60
2014 PM-05 34 52 0 10 3 0 0 86 14 29
2014 PM-06 67 17 6 11 0 0 0 83 11 18

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 57 29 6 5 1 2 0 88 6 150
2020 PM-02 60 36 4 0 0 0 0 96 0 25
2020 PM-03 55 39 6 0 0 0 0 94 0 33
2020 PM-04 58 27 2 7 2 4 0 88 9 45
2020 PM-05 77 14 9 0 0 0 0 91 0 22
2019 PM 47 36 9 6 1 1 0 84 7 152
2019 PM-02 34 44 13 9 0 0 0 78 9 32
2019 PM-03 50 33 6 8 0 3 0 86 9 36
2019 PM-04 48 30 15 4 0 2 0 80 4 46
2019 PM-05 60 40 0 0 0 0 0 100 0 20
2018 PM 34 45 15 4 3 0 0 78 7 116
2018 PM-02 45 25 25 5 0 0 0 70 5 20
2018 PM-03 22 57 22 0 0 0 0 78 0 23
2018 PM-04 32 41 12 10 5 0 0 73 15 41
2018 PM-05 47 47 7 0 0 0 0 93 0 15

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 47 33 11 6 1 2 0 82 7 151
2020 PM-02 72 24 0 4 0 0 0 96 4 25
2020 PM-03 45 33 15 3 0 3 0 81 3 33
2020 PM-04 48 26 13 9 2 2 0 76 11 46
2020 PM-05 27 55 18 0 0 0 0 82 0 22
2019 PM 40 37 15 5 3 1 0 77 7 151
2019 PM-02 41 38 16 3 3 0 0 78 6 32
2019 PM-03 40 31 20 6 3 0 0 71 9 35
2019 PM-04 28 48 15 2 4 2 0 78 7 46
2019 PM-05 65 25 5 5 0 0 0 90 5 20
2018 PM 32 50 13 2 3 1 0 82 4 113
2018 PM-02 32 58 11 0 0 0 0 89 0 19
2018 PM-03 32 41 23 5 0 0 0 73 5 22
2018 PM-04 28 58 8 0 5 3 0 87 5 40
2018 PM-05 40 33 20 7 0 0 0 73 7 15
2017 PM 36 41 14 6 1 2 1 78 7 159
2017 PM-02 62 38 0 0 0 0 0 100 0 16
2017 PM-03 27 55 4 9 0 4 0 86 9 22
2017 PM-04 34 37 21 8 0 0 0 71 8 62
2017 PM-05 25 36 23 3 3 6 3 68 7 31
2017 PM-06 43 41 5 10 0 0 0 85 10 18
2014 PM 38 42 8 4 5 4 0 83 9 150
2014 PM-02 24 44 16 0 8 8 0 74 9 12
2014 PM-03 43 43 5 5 5 0 0 86 9 21
2014 PM-04 37 45 5 3 5 5 0 86 9 60
2014 PM-05 34 34 14 10 3 3 0 71 14 29
2014 PM-06 56 33 6 0 0 6 0 94 0 18

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 44 34 13 1 3 5 0 83 4 152
2020 PM-02 68 16 8 0 0 8 0 91 0 25
2020 PM-03 45 33 9 0 3 9 0 87 3 33
2020 PM-04 36 34 19 4 4 2 0 72 9 47
2020 PM-05 32 55 14 0 0 0 0 86 0 22
2019 PM 37 38 16 4 2 3 0 78 6 152
2019 PM-02 38 38 16 3 6 0 0 75 9 32
2019 PM-03 36 36 19 3 0 6 0 76 3 36
2019 PM-04 35 35 22 4 2 2 0 71 7 46
2019 PM-05 50 40 5 0 0 5 0 95 0 20
2018 PM 36 42 13 2 3 4 1 82 5 115
2018 PM-02 40 35 20 0 0 5 0 79 0 20
2018 PM-03 43 26 9 9 0 13 0 80 10 23
2018 PM-04 23 60 10 0 5 3 0 85 5 40
2018 PM-05 53 27 13 0 0 0 7 86 0 15
2017 PM 36 30 20 5 2 6 1 71 8 159
2017 PM-02 38 26 24 0 0 12 0 72 0 16
2017 PM-03 37 23 27 4 0 9 0 66 5 22
2017 PM-04 39 31 18 8 3 2 0 71 11 62
2017 PM-05 22 36 19 3 3 14 3 69 8 31
2017 PM-06 43 31 15 5 5 0 0 74 10 18
2014 PM 35 31 15 4 6 9 0 72 11 150
2014 PM-02 16 8 26 0 8 42 0 42 14 12
2014 PM-03 43 24 14 5 5 9 0 74 10 21
2014 PM-04 29 37 16 2 8 8 0 71 11 60
2014 PM-05 45 21 17 10 7 0 0 66 17 29
2014 PM-06 50 39 6 0 0 6 0 94 0 18

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 57 34 7 2 1 0 0 90 3 152
2020 PM-02 76 20 4 0 0 0 0 96 0 25
2020 PM-03 64 27 6 3 0 0 0 91 3 33
2020 PM-04 55 32 11 0 2 0 0 87 2 47
2020 PM-05 45 55 0 0 0 0 0 100 0 22
2019 PM 48 36 11 4 1 0 0 84 5 151
2019 PM-02 44 41 9 3 3 0 0 84 6 32
2019 PM-03 56 28 17 0 0 0 0 83 0 36
2019 PM-04 44 36 13 7 0 0 0 80 7 45
2019 PM-05 55 40 5 0 0 0 0 95 0 20
2018 PM 43 47 9 1 1 0 0 90 2 115
2018 PM-02 40 60 0 0 0 0 0 100 0 20
2018 PM-03 52 43 4 0 0 0 0 96 0 23
2018 PM-04 33 50 13 3 3 0 0 83 5 40
2018 PM-05 60 33 7 0 0 0 0 93 0 15
2017 PM 47 35 11 5 1 1 0 83 6 158
2017 PM-02 67 20 13 0 0 0 0 87 0 16
2017 PM-03 55 27 13 0 0 4 0 86 0 22
2017 PM-04 41 39 8 10 2 0 0 80 11 61
2017 PM-05 45 39 10 3 0 4 0 87 3 31
2017 PM-06 48 31 10 5 5 0 0 79 10 18
2014 PM 39 44 8 3 5 0 0 83 9 150
2014 PM-02 24 60 8 8 0 0 0 84 8 12
2014 PM-03 52 34 9 0 5 0 0 86 5 21
2014 PM-04 30 55 7 5 3 0 0 85 8 60
2014 PM-05 38 31 14 3 14 0 0 69 17 29
2014 PM-06 72 28 0 0 0 0 0 100 0 18

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 55 22 12 2 3 4 3 82 6 152
2020 PM-02 60 24 4 4 4 4 0 88 8 25
2020 PM-03 55 21 18 0 3 3 0 78 3 33
2020 PM-04 43 26 13 2 4 9 4 78 7 47
2020 PM-05 68 27 5 0 0 0 0 95 0 22

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 42 33 13 1 3 7 1 81 4 152
2020 PM-02 76 12 8 0 0 4 0 92 0 25
2020 PM-03 39 39 6 0 3 12 0 90 3 33
2020 PM-04 32 34 19 0 4 11 0 74 5 47
2020 PM-05 32 50 9 5 0 0 5 86 5 22

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 49 32 9 2 3 3 3 86 5 152
2020 PM-02 64 24 4 0 4 4 0 92 4 25
2020 PM-03 58 27 12 0 0 3 0 88 0 33
2020 PM-04 40 36 11 4 4 2 2 80 9 47
2020 PM-05 41 50 5 0 0 0 5 95 0 22

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 30 31 13 7 3 9 7 73 13 152
2020 PM-02 32 24 12 0 4 16 12 78 6 25
2020 PM-03 36 30 9 15 3 3 3 71 19 33
2020 PM-04 23 34 9 2 4 17 11 79 9 47
2020 PM-05 36 32 18 14 0 0 0 68 14 22
2019 PM 34 26 21 5 3 3 8 68 8 151
2019 PM-02 34 25 22 6 0 0 13 68 7 32
2019 PM-03 40 17 23 0 3 9 9 69 3 35
2019 PM-04 28 26 24 4 7 2 9 61 12 46
2019 PM-05 30 40 20 5 0 0 5 74 5 20
2018 PM 17 45 16 6 6 6 3 69 13 116
2018 PM-02 10 65 15 5 0 0 5 79 5 20
2018 PM-03 26 26 22 4 0 17 4 67 6 23
2018 PM-04 17 46 12 5 15 5 0 67 21 41
2018 PM-05 13 47 27 7 0 0 7 64 7 15
2017 PM 24 28 16 11 7 4 10 61 21 159
2017 PM-02 24 38 12 6 0 13 6 77 8 16
2017 PM-03 23 32 22 13 0 4 4 61 15 22
2017 PM-04 16 31 12 13 13 3 13 56 31 62
2017 PM-05 32 23 19 10 3 3 10 63 15 31
2017 PM-06 43 21 10 15 5 0 5 67 22 18
2014 PM 26 31 15 11 11 4 3 61 23 150
2014 PM-02 16 44 24 0 16 0 0 60 16 12
2014 PM-03 38 14 5 9 15 14 5 64 30 21
2014 PM-04 20 32 15 15 12 3 3 55 29 60
2014 PM-05 45 17 17 7 14 0 0 62 21 29
2014 PM-06 27 44 12 11 0 0 6 75 12 18

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 36 45 11 5 2 1 0 82 7 152
2020 PM-02 44 28 16 0 8 4 0 75 8 25
2020 PM-03 33 42 15 6 0 3 0 78 6 33
2020 PM-04 30 53 11 6 0 0 0 83 6 47
2020 PM-05 36 59 0 5 0 0 0 95 5 22
2019 PM 30 46 9 9 3 3 1 79 12 152
2019 PM-02 41 38 6 9 3 0 3 81 13 32
2019 PM-03 28 50 6 8 3 3 3 82 12 36
2019 PM-04 17 46 15 13 7 2 0 64 20 46
2019 PM-05 50 50 0 0 0 0 0 100 0 20
2018 PM 27 55 6 7 2 1 2 85 9 114
2018 PM-02 35 45 15 5 0 0 0 80 5 20
2018 PM-03 26 65 0 4 0 0 4 95 5 23
2018 PM-04 15 55 8 13 5 3 3 74 18 40
2018 PM-05 50 50 0 0 0 0 0 100 0 14
2017 PM 38 38 9 11 2 1 1 78 13 158
2017 PM-02 44 38 12 6 0 0 0 82 6 16
2017 PM-03 37 41 4 13 0 4 0 81 14 22
2017 PM-04 33 42 10 11 5 0 0 74 16 62
2017 PM-05 43 43 3 11 0 0 0 86 11 30
2017 PM-06 48 15 21 10 5 0 0 64 15 18
2014 PM 45 35 7 7 5 1 1 81 12 150
2014 PM-02 32 44 24 0 0 0 0 76 0 12
2014 PM-03 33 28 9 14 10 0 5 64 26 21
2014 PM-04 46 34 7 9 3 2 0 81 12 60
2014 PM-05 48 41 3 0 7 0 0 90 7 29
2014 PM-06 67 28 0 0 6 0 0 94 6 18

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 43 36 12 5 1 3 0 82 6 149
2020 PM-02 76 20 4 0 0 0 0 96 0 25
2020 PM-03 45 33 15 3 0 3 0 81 3 33
2020 PM-04 39 37 11 7 0 7 0 81 7 46
2020 PM-05 24 57 14 5 0 0 0 81 5 21
2019 PM 32 43 20 1 2 3 0 77 3 151
2019 PM-02 48 26 23 0 0 3 0 77 0 31
2019 PM-03 25 50 17 3 0 6 0 79 3 36
2019 PM-04 24 48 22 0 7 0 0 72 7 46
2019 PM-05 40 55 5 0 0 0 0 95 0 20
2018 PM 29 42 22 4 2 2 0 72 5 112
2018 PM-02 35 30 30 5 0 0 0 65 5 20
2018 PM-03 35 52 9 0 0 4 0 91 0 23
2018 PM-04 13 49 26 5 5 3 0 63 11 39
2018 PM-05 46 46 8 0 0 0 0 92 0 13

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 20 28 16 8 7 13 7 61 19 152
2020 PM-02 32 24 8 4 4 16 12 78 11 25
2020 PM-03 30 30 18 3 6 9 3 69 10 33
2020 PM-04 4 30 19 17 6 17 6 44 31 47
2020 PM-05 32 41 14 5 0 5 5 80 5 22
2019 PM 19 26 19 15 7 11 3 52 26 152
2019 PM-02 28 25 3 28 6 9 0 59 38 32
2019 PM-03 17 22 22 17 3 11 8 48 24 36
2019 PM-04 13 24 26 11 13 13 0 43 28 46
2019 PM-05 15 45 30 5 0 0 5 63 5 20
2018 PM 15 31 22 16 5 7 3 51 24 116
2018 PM-02 20 40 5 25 5 5 0 63 32 20
2018 PM-03 17 35 30 9 0 4 4 57 10 23
2018 PM-04 5 32 22 17 12 10 2 42 33 41
2018 PM-05 27 20 40 13 0 0 0 47 13 15
2017 PM 13 24 15 18 14 12 3 44 38 158
2017 PM-02 18 18 6 20 12 25 0 49 43 16
2017 PM-03 18 37 18 13 0 9 4 64 15 22
2017 PM-04 10 21 14 24 19 11 0 34 49 62
2017 PM-05 10 23 28 13 20 7 0 35 35 30
2017 PM-06 21 28 0 10 15 15 10 65 35 18
2014 PM 15 24 14 14 21 11 3 44 40 150
2014 PM-02 24 16 18 8 8 8 18 54 22 12
2014 PM-03 9 24 24 19 15 9 0 37 37 21
2014 PM-04 12 28 10 17 22 10 2 44 44 60
2014 PM-05 10 17 14 17 28 10 3 32 52 29
2014 PM-06 38 28 12 0 6 17 0 79 7 18

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 37 48 5 10 0 0 0 85 10 152
2020 PM-02 52 32 8 8 0 0 0 84 8 25
2020 PM-03 36 55 3 6 0 0 0 91 6 33
2020 PM-04 36 45 4 15 0 0 0 81 15 47
2020 PM-05 23 59 9 9 0 0 0 82 9 22

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 39 36 13 5 5 1 1 76 10 151
2020 PM-02 40 36 16 4 0 4 0 79 4 25
2020 PM-03 33 42 15 6 3 0 0 76 9 33
2020 PM-04 48 22 11 4 13 2 0 71 18 46
2020 PM-05 32 41 18 9 0 0 0 73 9 22
2019 PM 43 37 7 8 5 0 0 79 13 150
2019 PM-02 34 47 13 6 0 0 0 81 6 32
2019 PM-03 53 24 0 12 12 0 0 76 24 34
2019 PM-04 41 39 4 7 9 0 0 80 15 46
2019 PM-05 45 35 15 5 0 0 0 80 5 20
2017 PM 47 33 6 9 5 0 0 80 14 159
2017 PM-02 80 8 0 12 0 0 0 88 12 16
2017 PM-03 51 31 4 13 0 0 0 82 13 22
2017 PM-04 42 40 8 6 3 0 0 82 10 62
2017 PM-05 49 39 3 0 10 0 0 87 10 31
2017 PM-06 36 26 5 15 18 0 0 62 33 18
2014 PM 47 38 5 5 5 0 0 85 10 150
2014 PM-02 56 44 0 0 0 0 0 100 0 12
2014 PM-03 57 39 5 0 0 0 0 95 0 21
2014 PM-04 43 47 5 2 3 0 0 90 5 60
2014 PM-05 59 21 3 7 10 0 0 79 17 29
2014 PM-06 39 22 6 17 17 0 0 61 33 18

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 48 35 8 7 2 0 1 83 9 151
2020 PM-02 60 24 12 0 4 0 0 84 4 25
2020 PM-03 44 41 3 6 3 0 3 87 10 32
2020 PM-04 45 34 11 9 2 0 0 79 11 47
2020 PM-05 41 41 9 9 0 0 0 82 9 22
2019 PM 51 36 3 7 3 0 0 88 9 152
2019 PM-02 47 31 3 19 0 0 0 78 19 32
2019 PM-03 53 31 6 6 6 0 0 83 11 36
2019 PM-04 52 41 2 2 2 0 0 93 4 46
2019 PM-05 60 40 0 0 0 0 0 100 0 20
2017 PM 50 39 5 4 2 0 0 89 6 158
2017 PM-02 62 32 6 0 0 0 0 94 0 16
2017 PM-03 51 45 4 0 0 0 0 96 0 22
2017 PM-04 49 39 2 3 7 0 0 89 10 61
2017 PM-05 45 46 6 3 0 0 0 90 3 31
2017 PM-06 48 31 10 10 0 0 0 79 10 18
2014 PM 54 34 7 3 2 0 0 87 5 149
2014 PM-02 40 44 8 8 0 0 0 84 8 12
2014 PM-03 47 33 15 5 0 0 0 80 5 21
2014 PM-04 60 32 5 2 2 0 0 92 3 60
2014 PM-05 55 28 7 7 3 0 0 83 10 29
2014 PM-06 65 23 6 0 6 0 0 88 6 17

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 72 22 4 2 1 0 0 93 3 152
2020 PM-02 84 8 8 0 0 0 0 92 0 25
2020 PM-03 67 24 6 3 0 0 0 91 3 33
2020 PM-04 79 17 4 0 0 0 0 96 0 47
2020 PM-05 55 41 0 5 0 0 0 95 5 22
2017 PM 64 25 4 4 2 0 1 90 6 159
2017 PM-02 100 0 0 0 0 0 0 100 0 16
2017 PM-03 69 27 0 4 0 0 0 96 4 22
2017 PM-04 61 29 3 3 3 0 0 90 6 62
2017 PM-05 59 16 10 10 3 0 3 77 13 31
2017 PM-06 52 43 5 0 0 0 0 95 0 18
2014 PM 63 23 5 4 3 1 1 88 7 150
2014 PM-02 56 36 0 0 0 0 8 100 0 12
2014 PM-03 61 24 0 15 0 0 0 85 15 21
2014 PM-04 68 20 7 2 3 0 0 89 5 60
2014 PM-05 66 17 7 0 10 0 0 83 10 29
2014 PM-06 56 33 6 0 0 0 6 94 0 18

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 50 26 14 5 3 1 1 78 7 151
2020 PM-02 64 16 12 4 0 4 0 83 4 25
2020 PM-03 48 33 9 3 3 0 3 84 6 33
2020 PM-04 57 26 11 2 2 2 0 85 4 47
2020 PM-05 45 27 18 5 5 0 0 73 9 22
2019 PM 42 28 18 5 2 4 1 74 7 152
2019 PM-02 44 38 9 3 3 3 0 84 6 32
2019 PM-03 44 22 17 8 0 6 3 73 9 36
2019 PM-04 39 17 26 4 4 7 2 62 10 46
2019 PM-05 35 45 20 0 0 0 0 80 0 20

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 9 91 152
2020 PM-05 0 100 22
2019 PM 7 93 152
2018 PM 9 91 116
2018 PM-02 0 100 20
2018 PM-03 0 100 23
2018 PM-04 15 85 41
2018 PM-06 0 100 10

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 38 62 13
2018 PM 50 50 10

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 10

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 13
2019 PM 0 100 10
2018 PM 0 100 10

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 13
2019 PM 0 100 10
2018 PM 0 100 10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 13
2019 PM 0 100 10

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 13
2019 PM 0 100 10
2018 PM 0 100 10

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 38 62 13

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 62 38 13

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 54 46 13
2018 PM 50 50 10

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 62 38 13
2019 PM 50 50 10

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 54 46 13
2018 PM 50 50 10

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 62 38 13

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 10
2018 PM 0 100 10

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 10
2018 PM 0 100 10

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 10

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 50 50 10
2018 PM 50 50 10

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 10

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 46 54 13
2018 PM 50 50 10

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 10

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 10

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 13

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 10

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 10

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 10

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 10

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 10

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 18 16 14 2 4 35 11 63 11 152
2020 PM-02 40 12 4 0 4 20 20 87 7 25
2020 PM-03 21 18 9 0 3 36 12 76 6 33
2020 PM-04 6 17 21 2 4 47 2 46 13 47
2020 PM-05 9 14 18 0 5 41 14 50 10 22
2019 PM 16 14 19 3 3 35 9 55 11 152
2019 PM-02 22 16 22 3 0 25 13 60 5 32
2019 PM-03 8 8 31 3 3 33 14 32 11 36
2019 PM-04 15 9 17 2 7 41 9 48 17 46
2019 PM-05 15 25 15 0 0 45 0 73 0 20
2018 PM 9 20 23 6 3 30 10 48 14 114
2018 PM-02 26 16 26 0 0 21 11 62 0 19
2018 PM-03 13 22 9 0 0 43 13 80 0 23
2018 PM-04 2 15 27 5 7 37 7 30 22 41
2018 PM-05 0 36 21 21 0 14 7 45 27 14
2017 PM 11 16 20 7 6 34 6 45 23 158
2017 PM-02 6 14 18 0 7 42 12 44 16 16
2017 PM-03 4 10 28 4 0 45 9 31 10 22
2017 PM-04 8 15 18 13 13 33 0 34 39 61
2017 PM-05 16 19 20 6 3 29 6 55 15 31
2017 PM-06 28 21 15 5 0 21 10 70 7 18
2014 PM 10 17 13 12 5 34 8 47 31 150
2014 PM-02 24 0 34 16 0 16 10 33 22 12
2014 PM-03 9 9 20 9 0 43 9 39 20 21
2014 PM-04 5 21 7 16 5 37 10 48 40 60
2014 PM-05 17 17 14 14 14 21 3 45 36 29
2014 PM-06 16 17 11 6 0 44 7 66 11 18

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 34 38 16 1 2 9 1 79 4 152
2020 PM-02 64 20 8 0 0 8 0 91 0 25
2020 PM-03 42 27 18 0 3 9 0 77 3 33
2020 PM-04 19 51 15 0 2 13 0 80 2 47
2020 PM-05 23 45 27 0 0 0 5 71 0 22
2019 PM 28 33 18 3 2 15 1 72 6 152
2019 PM-02 28 38 22 0 0 9 3 75 0 32
2019 PM-03 28 31 17 3 3 17 3 72 7 36
2019 PM-04 28 26 17 4 4 20 0 68 11 46
2019 PM-05 20 45 25 0 0 10 0 72 0 20
2018 PM 19 44 22 4 2 7 1 69 7 113
2018 PM-02 21 53 21 0 0 5 0 78 0 19
2018 PM-03 35 48 9 0 0 9 0 90 0 23
2018 PM-04 3 38 38 8 5 10 0 44 14 40
2018 PM-05 36 43 14 0 0 7 0 85 0 14
2017 PM 23 30 17 9 6 14 1 62 18 158
2017 PM-02 30 26 19 0 0 24 0 74 0 16
2017 PM-03 24 27 18 9 0 18 4 66 11 22
2017 PM-04 18 32 22 13 6 8 0 55 21 62
2017 PM-05 20 30 10 13 7 17 3 62 25 30
2017 PM-06 43 26 5 5 15 5 0 73 22 18
2014 PM 20 29 18 9 3 20 2 63 15 149
2014 PM-02 26 19 37 0 0 18 0 55 0 11
2014 PM-03 9 28 29 5 0 24 5 53 7 21
2014 PM-04 18 27 13 13 0 25 3 63 19 60
2014 PM-05 24 38 10 14 10 3 0 64 25 29
2014 PM-06 38 23 22 0 0 17 0 74 0 18

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 7 93 152
2019 PM 4 96 152
2019 PM-02 0 100 32
2018 PM 5 95 116
2018 PM-02 0 100 20
2018 PM-03 0 100 23
2018 PM-05 0 100 15

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 100 0 11

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 11

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 11

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 11

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 11

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 11

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 11

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 11

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 11

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 11

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 45 55 11

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 11

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 17 14 15 1 4 38 10 60 10 151
2020 PM-02 28 12 8 0 4 28 20 77 8 25
2020 PM-03 24 12 12 0 3 39 9 71 6 33
2020 PM-04 7 15 24 2 2 48 2 43 9 46
2020 PM-05 14 9 27 0 0 36 14 45 0 22
2019 PM 16 14 20 3 3 36 9 55 10 152
2019 PM-02 22 13 19 0 0 31 16 65 0 32
2019 PM-03 6 11 25 0 3 39 17 38 6 36
2019 PM-04 13 9 22 4 4 43 4 42 17 46
2019 PM-05 20 20 20 0 0 40 0 67 0 20
2018 PM 13 17 22 3 3 33 9 52 10 115
2018 PM-02 25 20 20 0 0 25 10 69 0 20
2018 PM-03 22 13 4 9 0 39 13 73 18 23
2018 PM-04 5 17 27 0 5 39 7 41 9 41
2018 PM-05 0 27 33 7 0 33 0 40 10 15
2017 PM 10 14 21 4 2 40 7 46 13 159
2017 PM-02 6 14 19 0 0 49 12 51 0 16
2017 PM-03 9 10 19 4 4 45 9 40 19 22
2017 PM-04 7 14 26 6 3 35 8 37 17 62
2017 PM-05 13 13 25 0 3 43 3 47 6 31
2017 PM-06 28 10 10 10 0 36 5 65 18 18
2014 PM 14 13 17 3 7 39 9 51 18 150
2014 PM-02 16 0 24 0 8 26 26 33 17 12
2014 PM-03 5 9 24 0 5 47 9 33 11 21
2014 PM-04 10 16 16 5 5 43 5 50 19 60
2014 PM-05 21 14 21 0 14 17 14 50 20 29
2014 PM-06 27 17 6 0 0 44 7 89 0 18

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 36 32 15 4 2 10 2 77 7 151
2020 PM-02 63 21 13 0 0 0 4 87 0 24
2020 PM-03 39 30 12 3 3 12 0 79 7 33
2020 PM-04 28 40 15 4 2 11 0 76 7 47
2020 PM-05 27 32 27 0 0 9 5 68 0 22
2019 PM 34 29 14 3 2 15 3 77 6 152
2019 PM-02 41 31 9 0 0 13 6 88 0 32
2019 PM-03 31 28 19 0 3 17 3 72 3 36
2019 PM-04 30 22 13 7 2 24 2 71 12 46
2019 PM-05 35 40 25 0 0 0 0 75 0 20
2018 PM 23 41 19 3 3 10 1 72 7 116
2018 PM-02 25 35 25 0 0 15 0 71 0 20
2018 PM-03 35 43 4 9 0 9 0 86 10 23
2018 PM-04 10 44 27 0 5 15 0 63 6 41
2018 PM-05 33 40 20 0 0 7 0 79 0 15
2017 PM 21 33 21 1 2 18 4 69 5 159
2017 PM-02 30 21 12 0 0 30 6 81 0 16
2017 PM-03 14 32 22 4 0 22 4 63 6 22
2017 PM-04 18 39 32 2 2 6 2 61 3 62
2017 PM-05 26 29 16 0 3 24 3 74 4 31
2017 PM-06 33 31 5 0 10 15 5 81 13 18
2014 PM 18 32 16 1 7 24 1 68 11 150
2014 PM-02 16 26 8 0 8 42 0 72 14 12
2014 PM-03 5 28 24 0 5 33 5 53 8 21
2014 PM-04 20 31 15 4 5 25 2 69 11 60
2014 PM-05 24 38 17 0 14 7 0 67 15 29
2014 PM-06 27 34 17 0 0 22 0 79 0 18

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 6 94 151
2020 PM-02 8 92 25
2020 PM-03 12 88 33
2020 PM-04 2 98 46
2020 PM-05 0 100 22

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 13 87 152
2020 PM-02 16 84 25
2020 PM-03 21 79 33
2020 PM-04 9 91 47
2020 PM-05 0 100 22
2019 PM 18 82 152
2019 PM-02 19 81 32
2019 PM-03 25 75 36
2019 PM-04 20 80 46
2019 PM-05 0 100 20
2017 PM 22 78 159
2017 PM-03 37 63 22
2017 PM-04 26 74 62
2017 PM-05 22 78 31
2017 PM-06 0 100 18
2014 PM 12 88 150
2014 PM-04 13 87 60

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 50 50 20

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 80 20 20
2019 PM 79 21 28
2017 PM 78 22 36
2017 PM-04 69 31 16
2014 PM 63 37 19

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 38 44 0 13 0 6 0 87 13 16
2019 PM 55 36 5 5 0 0 0 91 5 22
2017 PM 53 43 0 4 0 0 0 96 4 28
2017 PM-04 36 64 0 0 0 0 0 100 0 11
2014 PM 42 42 0 8 8 0 0 83 17 12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 49 33 4 5 1 3 5 90 6 152
2020 PM-02 52 32 4 0 0 12 0 95 0 25
2020 PM-03 48 42 3 3 0 0 3 94 3 33
2020 PM-04 47 30 6 4 2 4 6 86 7 47
2020 PM-05 59 32 0 5 0 0 5 95 5 22
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 37 39 12 6 1 5 0 80 8 152
2020 PM-02 60 20 16 0 0 4 0 83 0 25
2020 PM-03 24 45 18 6 0 6 0 74 6 33
2020 PM-04 36 36 6 11 2 9 0 79 14 47
2020 PM-05 36 50 14 0 0 0 0 86 0 22

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 37 47 9 6 1 1 0 84 7 152
2020 PM-02 40 48 8 4 0 0 0 88 4 25
2020 PM-03 27 52 12 6 3 0 0 79 9 33
2020 PM-04 36 53 6 4 0 0 0 89 4 47
2020 PM-05 41 36 9 14 0 0 0 77 14 22

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 38 42 13 5 1 1 0 81 6 151
2020 PM-02 40 40 16 4 0 0 0 80 4 25
2020 PM-03 21 58 6 9 3 3 0 81 13 33
2020 PM-04 38 43 15 4 0 0 0 81 4 47
2020 PM-05 50 32 18 0 0 0 0 82 0 22

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 29 43 20 5 0 1 1 74 6 149
2020 PM-02 32 44 16 8 0 0 0 76 8 25
2020 PM-03 19 42 26 6 0 3 3 66 7 31
2020 PM-04 28 51 19 2 0 0 0 79 2 47
2020 PM-05 29 43 19 10 0 0 0 71 10 21

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 45 38 10 3 1 2 3 86 3 152
2020 PM-02 44 40 16 0 0 0 0 84 0 25
2020 PM-03 42 45 3 3 0 3 3 94 3 33
2020 PM-04 38 40 9 4 0 2 6 86 5 47
2020 PM-05 55 41 5 0 0 0 0 95 0 22

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 75 16 5 0 0 3 1 95 0 151
2020 PM-02 80 12 0 0 0 4 4 100 0 25
2020 PM-03 88 6 3 0 0 3 0 97 0 33
2020 PM-04 76 17 4 0 0 2 0 96 0 46
2020 PM-05 59 27 9 0 0 5 0 90 0 22

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 58 34 5 1 0 2 0 93 1 151
2020 PM-02 64 32 0 4 0 0 0 96 4 25
2020 PM-03 52 33 9 3 0 3 0 88 3 33
2020 PM-04 60 32 4 0 0 4 0 96 0 47
2020 PM-05 55 36 9 0 0 0 0 91 0 22

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 56 29 7 2 4 1 1 87 6 151
2020 PM-02 40 44 0 4 4 8 0 91 9 25
2020 PM-03 58 24 12 3 3 0 0 82 6 33
2020 PM-04 55 30 9 2 4 0 0 85 6 47
2020 PM-05 73 27 0 0 0 0 0 100 0 22

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 55 35 5 1 3 1 1 91 4 152
2020 PM-02 56 32 4 4 0 0 4 92 4 25
2020 PM-03 48 42 0 0 3 6 0 97 3 33
2020 PM-04 49 45 2 0 4 0 0 94 4 47
2020 PM-05 64 14 18 0 5 0 0 77 5 22

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 91 9 32
2020 PM-05 92 8 12
2020 PM-06 100 0 15

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 14 41 17 17 7 0 3 57 25 29
2020 PM-06 20 33 13 20 13 0 0 53 33 15

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 47 39 9 2 1 1 0 87 3 152
2020 PM-02 68 20 12 0 0 0 0 88 0 25
2020 PM-03 24 58 12 0 3 3 0 84 3 33
2020 PM-04 45 40 6 4 2 2 0 87 7 47
2020 PM-05 50 41 9 0 0 0 0 91 0 22
2019 PM 28 50 15 3 1 3 0 80 5 151
2019 PM-02 25 44 19 9 0 3 0 71 10 32
2019 PM-03 31 44 17 3 3 3 0 77 6 36
2019 PM-04 27 51 16 2 2 2 0 80 5 45
2019 PM-05 35 55 5 0 0 5 0 95 0 20
2018 PM 17 60 10 8 3 2 0 79 11 116
2018 PM-02 20 65 15 0 0 0 0 85 0 20
2018 PM-03 13 61 4 13 0 9 0 81 14 23
2018 PM-04 12 56 15 10 7 0 0 68 17 41
2018 PM-05 40 47 7 7 0 0 0 87 7 15
2017 PM 23 49 16 7 2 4 0 75 9 159
2017 PM-02 25 55 8 0 6 6 0 85 6 16
2017 PM-03 13 64 13 0 0 9 0 85 0 22
2017 PM-04 20 45 16 16 2 2 0 66 18 62
2017 PM-05 29 49 16 3 0 3 0 80 3 31
2017 PM-06 38 31 26 0 0 5 0 73 0 18

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 44 30 11 9 3 3 0 76 12 152
2020 PM-02 40 32 8 12 0 8 0 78 13 25
2020 PM-03 39 36 9 9 3 3 0 78 13 33
2020 PM-04 45 30 13 6 4 2 0 76 11 47
2020 PM-05 50 27 14 9 0 0 0 77 9 22

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 57 27 8 1 3 4 0 88 4 151
2020 PM-02 60 24 12 0 0 4 0 88 0 25
2020 PM-03 45 39 6 3 0 6 0 90 3 33
2020 PM-04 60 21 9 2 4 4 0 84 7 47
2020 PM-05 67 29 5 0 0 0 0 95 0 21

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 38 37 13 5 5 3 1 78 10 152
2020 PM-02 48 20 28 4 0 0 0 68 4 25
2020 PM-03 36 39 6 6 6 3 3 81 13 33
2020 PM-04 30 45 9 6 6 4 0 78 13 47
2020 PM-05 45 36 14 5 0 0 0 82 5 22
2019 PM 26 45 14 8 6 1 0 72 14 152
2019 PM-02 31 38 9 13 6 3 0 71 19 32
2019 PM-03 28 39 19 8 6 0 0 67 14 36
2019 PM-04 22 46 17 4 11 0 0 67 15 46
2019 PM-05 25 65 10 0 0 0 0 90 0 20
2018 PM 19 44 22 9 6 1 0 63 15 116
2018 PM-02 25 45 20 10 0 0 0 70 10 20
2018 PM-03 22 48 26 4 0 0 0 70 4 23
2018 PM-04 17 41 17 10 12 2 0 60 23 41
2018 PM-05 13 40 27 20 0 0 0 53 20 15
2017 PM 20 41 16 16 7 1 0 61 23 159
2017 PM-02 25 68 6 0 0 0 0 94 0 16
2017 PM-03 13 46 23 13 4 0 0 59 18 22
2017 PM-04 21 34 13 21 11 0 0 55 32 62
2017 PM-05 16 35 27 19 0 3 0 53 20 31
2017 PM-06 21 41 10 10 18 0 0 62 28 18

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 19 66 9 6 0 0 0 84 6 32
2020 PM-05 17 75 8 0 0 0 0 92 0 12
2020 PM-06 27 47 13 13 0 0 0 73 13 15
2019 PM 27 36 27 9 0 0 0 64 9 22

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 42 26 14 9 9 0 1 68 17 151
2020 PM-02 44 16 24 8 8 0 0 60 16 25
2020 PM-03 42 30 9 9 9 0 0 73 18 33
2020 PM-04 38 34 4 6 13 0 4 76 20 47
2020 PM-05 45 23 23 9 0 0 0 68 9 22

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 29 33 13 14 8 0 3 64 22 151
2020 PM-02 40 32 16 4 8 0 0 72 12 25
2020 PM-03 18 33 15 27 0 0 6 55 29 33
2020 PM-04 28 43 9 13 6 0 2 72 20 47
2020 PM-05 32 23 18 9 18 0 0 55 27 22
2019 PM 18 26 20 14 21 0 1 44 36 152
2019 PM-02 25 19 22 19 16 0 0 44 34 32
2019 PM-03 17 28 14 19 22 0 0 44 42 36
2019 PM-04 13 26 20 11 28 0 2 40 40 46
2019 PM-05 20 35 20 10 15 0 0 55 25 20
2018 PM 13 27 20 12 28 0 0 40 41 116
2018 PM-02 10 30 20 15 25 0 0 40 40 20
2018 PM-03 17 22 26 17 17 0 0 39 35 23
2018 PM-04 12 27 17 7 37 0 0 39 44 41
2018 PM-05 7 27 13 13 40 0 0 33 53 15
2017 PM 14 19 23 19 23 0 2 34 42 159
2017 PM-02 13 12 44 18 6 0 6 27 26 16
2017 PM-03 10 27 13 27 23 0 0 37 50 22
2017 PM-04 8 24 22 16 26 0 3 33 44 62
2017 PM-05 29 13 19 16 24 0 0 41 39 31
2017 PM-06 10 21 36 10 23 0 0 31 33 18

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 13 19 33 22 13 0 1 32 35 151
2020 PM-02 4 36 20 28 12 0 0 40 40 25
2020 PM-03 16 16 44 9 13 0 3 32 23 32
2020 PM-04 15 21 30 21 13 0 0 36 34 47
2020 PM-05 9 14 45 27 5 0 0 23 32 22
2019 PM 14 28 31 17 9 0 0 43 26 152
2019 PM-02 19 31 22 16 13 0 0 50 28 32
2019 PM-03 14 39 25 14 8 0 0 53 22 36
2019 PM-04 15 22 43 11 9 0 0 37 20 46
2019 PM-05 5 30 25 35 5 0 0 35 40 20
2018 PM 6 23 33 21 16 0 1 29 38 113
2018 PM-02 5 45 30 5 10 0 5 53 16 20
2018 PM-03 9 30 35 9 17 0 0 39 26 23
2018 PM-04 5 15 31 36 13 0 0 21 49 39
2018 PM-05 0 20 33 27 20 0 0 20 47 15
2017 PM 13 26 34 14 12 0 1 40 26 159
2017 PM-02 18 27 24 30 0 0 0 45 30 16
2017 PM-03 9 46 23 18 4 0 0 54 22 22
2017 PM-04 13 27 33 13 14 0 0 40 27 62
2017 PM-05 13 19 45 13 7 0 3 34 20 31
2017 PM-06 15 15 38 5 26 0 0 31 31 18

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 17 27 32 15 7 0 1 45 23 151
2020 PM-02 40 20 28 4 8 0 0 60 12 25
2020 PM-03 12 45 27 6 6 0 3 59 13 33
2020 PM-04 13 26 30 24 7 0 0 39 30 46
2020 PM-05 9 18 55 14 5 0 0 27 18 22
2019 PM 17 34 26 13 9 1 0 51 22 151
2019 PM-02 22 41 22 9 6 0 0 63 16 32
2019 PM-03 14 39 33 6 8 0 0 53 14 36
2019 PM-04 22 27 29 13 9 0 0 49 22 45
2019 PM-05 10 30 30 25 5 0 0 40 30 20
2018 PM 7 36 27 16 12 0 2 44 29 116
2018 PM-02 10 50 10 10 10 0 10 67 22 20
2018 PM-03 13 39 26 13 9 0 0 52 22 23
2018 PM-04 5 34 24 22 15 0 0 39 37 41
2018 PM-05 0 27 40 20 13 0 0 27 33 15
2017 PM 16 33 30 14 6 0 0 50 21 159
2017 PM-02 18 32 42 0 8 0 0 50 8 16
2017 PM-03 9 46 31 13 0 0 0 55 13 22
2017 PM-04 16 31 24 18 11 0 0 47 29 62
2017 PM-05 20 29 39 10 3 0 0 49 13 31
2017 PM-06 15 43 21 21 0 0 0 59 21 18

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 17 22 26 16 19 0 1 39 35 152
2020 PM-02 24 12 28 20 16 0 0 36 36 25
2020 PM-03 12 24 30 12 18 0 3 38 31 33
2020 PM-04 28 26 13 13 21 0 0 53 34 47
2020 PM-05 5 27 36 23 9 0 0 32 32 22
2019 PM 15 27 32 12 13 1 0 42 26 150
2019 PM-02 16 26 32 13 13 0 0 42 26 31
2019 PM-03 17 33 31 8 11 0 0 50 19 36
2019 PM-04 13 20 40 9 16 2 0 34 25 45
2019 PM-05 15 25 30 25 5 0 0 40 30 20
2018 PM 9 19 32 17 21 1 2 28 39 116
2018 PM-02 10 25 25 15 15 0 10 39 33 20
2018 PM-03 9 30 35 4 22 0 0 39 26 23
2018 PM-04 10 10 37 20 22 2 0 20 43 41
2018 PM-05 7 13 33 13 33 0 0 20 47 15
2017 PM 11 24 28 17 21 0 0 35 37 159
2017 PM-02 12 25 30 12 20 0 0 38 32 16
2017 PM-03 18 32 27 14 9 0 0 50 23 22
2017 PM-04 11 23 26 20 21 0 0 34 40 62
2017 PM-05 13 16 36 19 16 0 0 29 35 31
2017 PM-06 5 21 31 18 26 0 0 26 43 18

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 39 22 19 11 5 1 5 64 16 151
2020 PM-02 52 16 24 8 0 0 0 68 8 25
2020 PM-03 36 30 12 9 6 3 3 71 16 33
2020 PM-04 51 15 17 11 2 0 4 69 13 47
2020 PM-05 27 27 27 9 5 0 5 57 14 22
2019 PM 48 27 15 3 3 0 3 78 7 151
2019 PM-02 56 22 9 3 9 0 0 78 13 32
2019 PM-03 36 39 19 3 0 0 3 77 3 36
2019 PM-04 62 16 11 4 2 0 4 81 7 45
2019 PM-05 40 30 25 0 0 0 5 74 0 20
2018 PM 46 28 15 3 4 0 4 77 8 116
2018 PM-02 65 15 10 0 0 0 10 89 0 20
2018 PM-03 48 22 17 4 4 0 4 73 9 23
2018 PM-04 41 32 15 2 7 0 2 75 10 41
2018 PM-05 47 33 13 7 0 0 0 80 7 15
2017 PM 41 31 13 4 3 1 8 78 8 159
2017 PM-02 44 8 12 0 0 0 36 81 0 16
2017 PM-03 31 37 9 4 0 0 19 84 5 22
2017 PM-04 42 34 15 2 5 0 3 78 7 62
2017 PM-05 52 25 23 0 0 0 0 77 0 31
2017 PM-06 21 43 5 26 5 0 0 64 31 18

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 24 28 22 15 11 1 0 52 26 152
2020 PM-02 28 20 36 16 0 0 0 48 16 25
2020 PM-03 15 42 18 6 15 3 0 59 22 33
2020 PM-04 28 19 30 13 11 0 0 47 23 47
2020 PM-05 18 32 14 27 9 0 0 50 36 22
2019 PM 26 28 25 12 10 0 0 53 22 152
2019 PM-02 34 28 9 9 19 0 0 63 28 32
2019 PM-03 22 33 25 11 8 0 0 56 19 36
2019 PM-04 28 24 24 13 11 0 0 52 24 46
2019 PM-05 20 30 35 15 0 0 0 50 15 20
2018 PM 22 32 22 14 9 0 1 55 23 116
2018 PM-02 35 30 20 5 5 0 5 68 11 20
2018 PM-03 13 43 26 13 4 0 0 57 17 23
2018 PM-04 27 24 17 20 12 0 0 51 32 41
2018 PM-05 13 47 20 13 7 0 0 60 20 15
2017 PM 30 34 19 9 8 0 0 64 17 158
2017 PM-02 44 26 24 6 0 0 0 70 6 16
2017 PM-03 22 46 22 10 0 0 0 68 10 22
2017 PM-04 27 31 16 16 10 0 0 58 26 62
2017 PM-05 30 39 23 0 7 0 0 70 7 30
2017 PM-06 33 26 15 5 21 0 0 59 26 18

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 30 24 17 9 10 1 10 61 21 151
2020 PM-02 48 16 16 4 4 0 12 73 9 25
2020 PM-03 19 28 25 13 6 0 9 52 21 32
2020 PM-04 36 21 17 4 17 2 2 60 22 47
2020 PM-05 23 27 9 14 9 0 18 61 28 22

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 30 36 20 7 3 3 1 69 10 152
2020 PM-02 44 28 24 4 0 0 0 72 4 25
2020 PM-03 24 36 18 6 3 9 3 69 10 33
2020 PM-04 28 38 17 13 2 2 0 67 15 47
2020 PM-05 23 45 32 0 0 0 0 68 0 22
2019 PM 26 37 22 9 5 0 1 64 14 152
2019 PM-02 28 34 16 13 9 0 0 63 22 32
2019 PM-03 25 36 28 6 3 0 3 63 9 36
2019 PM-04 24 37 20 13 7 0 0 61 20 46
2019 PM-05 25 35 40 0 0 0 0 60 0 20
2018 PM 18 31 27 15 9 0 0 49 24 116
2018 PM-02 40 40 15 0 5 0 0 80 5 20
2018 PM-03 9 52 22 4 13 0 0 61 17 23
2018 PM-04 12 29 27 20 12 0 0 41 32 41
2018 PM-05 7 13 60 20 0 0 0 20 20 15
2017 PM 18 35 29 9 7 1 1 54 16 158
2017 PM-02 24 50 20 0 0 6 0 79 0 16
2017 PM-03 4 46 31 4 0 4 10 58 5 22
2017 PM-04 13 34 27 13 13 0 0 47 26 62
2017 PM-05 27 30 37 7 0 0 0 57 7 30
2017 PM-06 26 21 31 5 18 0 0 46 23 18

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 22 35 22 11 8 1 1 59 19 151
2020 PM-02 40 24 24 4 8 0 0 64 12 25
2020 PM-03 9 53 13 9 9 3 3 67 20 32
2020 PM-04 19 32 21 15 11 2 0 52 26 47
2020 PM-05 23 27 45 5 0 0 0 50 5 22
2019 PM 19 36 27 9 7 1 1 56 16 151
2019 PM-02 29 35 29 6 0 0 0 65 6 31
2019 PM-03 11 44 25 8 8 0 3 57 17 36
2019 PM-04 15 30 28 11 13 2 0 47 24 46
2019 PM-05 15 30 45 10 0 0 0 45 10 20
2018 PM 10 29 34 15 12 0 0 39 27 115
2018 PM-02 35 35 25 5 0 0 0 70 5 20
2018 PM-03 4 43 35 13 4 0 0 48 17 23
2018 PM-04 7 17 34 17 24 0 0 24 41 41
2018 PM-05 0 21 36 36 7 0 0 21 43 14
2017 PM 21 32 27 13 6 0 0 53 19 158
2017 PM-02 44 32 24 0 0 0 0 76 0 16
2017 PM-03 14 37 45 4 0 0 0 51 4 22
2017 PM-04 18 28 29 11 14 0 0 45 26 62
2017 PM-05 14 39 20 26 0 0 0 53 26 30
2017 PM-06 26 33 15 21 5 0 0 59 26 18

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 24 39 16 14 5 1 1 64 20 152
2020 PM-02 36 40 4 16 4 0 0 76 20 25
2020 PM-03 24 27 18 18 6 3 3 55 26 33
2020 PM-04 19 40 17 17 6 0 0 60 23 47
2020 PM-05 27 41 27 5 0 0 0 68 5 22
2019 PM 19 37 24 13 7 1 0 56 19 150
2019 PM-02 26 39 26 6 3 0 0 65 10 31
2019 PM-03 14 28 36 14 8 0 0 42 22 36
2019 PM-04 15 35 17 20 11 2 0 51 31 46
2019 PM-05 20 45 30 5 0 0 0 65 5 20
2018 PM 13 31 31 13 12 0 0 44 25 116
2018 PM-02 35 25 30 5 5 0 0 60 10 20
2018 PM-03 13 30 39 9 9 0 0 43 17 23
2018 PM-04 5 29 29 17 20 0 0 34 37 41
2018 PM-05 7 33 33 20 7 0 0 40 27 15
2017 PM 21 34 24 12 7 0 1 55 20 158
2017 PM-02 50 32 12 6 0 0 0 82 6 16
2017 PM-03 19 37 40 4 0 0 0 55 4 22
2017 PM-04 13 32 24 18 13 0 0 45 31 62
2017 PM-05 24 23 27 20 3 0 3 48 24 30
2017 PM-06 31 38 10 5 15 0 0 69 21 18

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 47 25 13 9 5 1 1 73 14 150
2020 PM-02 60 20 8 4 8 0 0 80 12 25
2020 PM-03 48 21 18 3 6 3 0 72 9 33
2020 PM-04 47 21 17 13 2 0 0 68 15 47
2020 PM-05 41 41 5 9 0 0 5 86 10 22
2019 PM 45 25 19 7 4 1 0 70 11 151
2019 PM-02 39 26 23 13 0 0 0 65 13 31
2019 PM-03 39 25 28 3 6 0 0 64 8 36
2019 PM-04 39 30 15 11 2 2 0 71 13 46
2019 PM-05 70 15 10 0 5 0 0 85 5 20

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 29 36 16 11 6 0 1 66 17 151
2020 PM-02 32 36 16 8 8 0 0 68 16 25
2020 PM-03 18 48 15 12 3 0 3 69 16 33
2020 PM-04 35 30 15 15 4 0 0 65 20 46
2020 PM-05 27 36 18 9 5 0 5 67 14 22

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 18 43 22 13 3 1 0 62 16 152
2020 PM-02 16 40 32 8 4 0 0 56 12 25
2020 PM-03 12 42 24 15 6 0 0 55 21 33
2020 PM-04 21 34 23 15 4 2 0 57 20 47
2020 PM-05 18 50 18 14 0 0 0 68 14 22
2019 PM 29 37 20 8 5 1 1 67 13 150
2019 PM-02 31 34 19 9 6 0 0 66 16 32
2019 PM-03 22 36 33 0 6 0 3 60 6 36
2019 PM-04 27 41 16 11 5 0 0 68 16 44
2019 PM-05 35 45 15 0 5 0 0 80 5 20
2018 PM 18 27 35 10 8 0 2 46 19 115
2018 PM-02 32 26 26 5 5 0 5 61 11 19
2018 PM-03 13 35 39 4 9 0 0 48 13 23
2018 PM-04 12 27 34 12 12 0 2 40 25 41
2018 PM-05 33 13 33 20 0 0 0 47 20 15
2017 PM 24 35 21 6 11 2 1 61 18 158
2017 PM-02 18 44 32 6 0 0 0 62 6 16
2017 PM-03 18 37 31 0 4 9 0 61 5 22
2017 PM-04 28 31 11 8 19 2 2 60 28 62
2017 PM-05 28 33 23 7 7 0 3 62 14 30
2017 PM-06 26 21 28 10 15 0 0 46 26 18

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 47 31 12 3 3 0 3 81 7 150
2020 PM-02 58 17 17 8 0 0 0 75 8 24
2020 PM-03 25 44 22 0 6 0 3 71 6 32
2020 PM-04 60 19 6 4 6 0 4 82 11 47
2020 PM-05 41 36 14 5 0 0 5 81 5 22
2019 PM 52 23 12 6 4 0 3 77 10 151
2019 PM-02 50 22 6 13 6 0 3 74 19 32
2019 PM-03 63 14 11 3 3 0 6 82 6 35
2019 PM-04 39 28 17 7 7 0 2 69 13 46
2019 PM-05 55 30 10 5 0 0 0 85 5 20
2018 PM 43 30 15 3 6 0 3 76 9 115
2018 PM-02 45 15 25 0 10 0 5 63 11 20
2018 PM-03 43 35 4 4 9 0 4 82 14 23
2018 PM-04 35 38 18 3 5 0 3 74 8 40
2018 PM-05 60 27 7 7 0 0 0 87 7 15
2017 PM 55 21 16 6 1 1 1 78 7 159
2017 PM-02 82 0 6 0 0 6 6 93 0 16
2017 PM-03 55 27 18 0 0 0 0 82 0 22
2017 PM-04 55 26 13 5 2 0 0 81 6 62
2017 PM-05 55 22 16 6 0 0 0 77 6 31
2017 PM-06 41 15 26 12 0 0 5 60 13 18

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 26 41 22 7 5 0 0 66 12 152
2020 PM-02 40 28 20 8 4 0 0 68 12 25
2020 PM-03 15 36 39 6 3 0 0 52 9 33
2020 PM-04 23 49 11 6 11 0 0 72 17 47
2020 PM-05 23 36 32 5 5 0 0 59 9 22

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 67 17 5 1 0 1 10 93 1 151
2020 PM-02 84 12 4 0 0 0 0 96 0 25
2020 PM-03 45 30 6 0 0 3 15 93 0 33
2020 PM-04 68 13 4 4 0 0 11 90 5 47
2020 PM-05 76 5 5 0 0 0 14 94 0 21
2019 PM 69 15 5 2 1 1 8 92 3 152
2019 PM-02 63 25 3 3 3 0 3 90 6 32
2019 PM-03 67 11 8 3 0 3 8 88 3 36
2019 PM-04 72 13 7 0 0 0 9 93 0 46
2019 PM-05 75 20 0 0 0 0 5 100 0 20
2018 PM 66 17 7 1 2 1 6 90 3 116
2018 PM-02 60 10 25 0 0 0 5 74 0 20
2018 PM-03 70 22 0 0 0 4 4 100 0 23
2018 PM-04 66 20 5 0 5 0 5 90 5 41
2018 PM-05 67 20 7 0 0 0 7 93 0 15

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 80 9 0 3 3 0 6 94 6 152
2020 PM-02 80 8 0 8 4 0 0 88 12 25
2020 PM-03 82 9 0 0 3 0 6 97 3 33
2020 PM-04 79 11 0 2 2 0 6 95 5 47
2020 PM-05 86 5 0 0 0 0 9 100 0 22
2019 PM 82 9 3 1 2 0 3 93 3 151
2019 PM-02 75 19 6 0 0 0 0 94 0 32
2019 PM-03 77 9 6 0 3 0 6 91 3 35
2019 PM-04 87 4 2 2 0 0 4 95 2 46
2019 PM-05 95 5 0 0 0 0 0 100 0 20
2018 PM 73 10 5 1 3 2 6 91 4 116
2018 PM-02 60 20 10 0 0 0 10 89 0 20
2018 PM-03 78 13 0 4 0 0 4 95 5 23
2018 PM-04 80 5 7 0 5 0 2 88 5 41
2018 PM-05 80 13 0 0 0 0 7 100 0 15
2017 PM 68 16 7 2 2 0 4 88 5 159
2017 PM-02 75 7 6 0 0 0 12 93 0 16
2017 PM-03 72 19 4 0 0 0 4 95 0 22
2017 PM-04 64 20 10 3 3 0 0 84 6 62
2017 PM-05 71 16 3 3 0 0 6 93 3 31
2017 PM-06 59 10 15 5 5 0 5 73 11 18

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 68 19 6 1 0 1 4 92 1 151
2020 PM-02 76 16 8 0 0 0 0 92 0 25
2020 PM-03 58 24 9 0 0 3 6 90 0 33
2020 PM-04 65 24 2 2 0 2 4 95 2 46
2020 PM-05 77 14 5 0 0 0 5 95 0 22
2019 PM 61 25 8 3 1 0 2 88 4 149
2019 PM-02 53 22 19 6 0 0 0 75 6 32
2019 PM-03 62 24 6 3 0 0 6 91 3 34
2019 PM-04 60 31 4 2 0 0 2 93 2 45
2019 PM-05 60 30 10 0 0 0 0 90 0 20
2018 PM 52 24 12 5 3 1 3 79 8 116
2018 PM-02 65 15 10 5 0 5 0 84 5 20
2018 PM-03 65 13 9 9 0 0 4 82 9 23
2018 PM-04 46 27 17 2 5 0 2 75 8 41
2018 PM-05 60 40 0 0 0 0 0 100 0 15
2017 PM 58 26 11 1 0 0 3 87 1 157
2017 PM-02 55 13 19 0 0 0 13 78 0 15
2017 PM-03 68 23 4 4 0 0 0 91 4 22
2017 PM-04 47 35 16 2 0 0 0 82 2 61
2017 PM-05 71 19 10 0 0 0 0 90 0 31
2017 PM-06 54 31 5 0 0 0 10 94 0 18

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 69 12 7 4 5 1 3 84 9 151
2020 PM-02 76 12 4 0 8 0 0 88 8 25
2020 PM-03 69 13 0 9 0 3 6 90 10 32
2020 PM-04 74 9 6 6 2 0 2 85 9 47
2020 PM-05 59 14 23 0 0 0 5 76 0 22
2019 PM 56 23 9 5 5 0 2 81 10 150
2019 PM-02 47 25 16 6 6 0 0 72 13 32
2019 PM-03 60 23 6 3 3 0 6 88 6 35
2019 PM-04 51 29 7 7 4 0 2 82 11 45
2019 PM-05 60 25 15 0 0 0 0 85 0 20
2018 PM 43 27 18 5 3 0 4 73 8 116
2018 PM-02 55 20 15 5 0 0 5 79 5 20
2018 PM-03 52 26 9 9 0 0 4 82 9 23
2018 PM-04 32 34 24 2 5 0 2 68 8 41
2018 PM-05 40 33 20 7 0 0 0 73 7 15
2017 PM 55 20 14 2 6 0 2 77 8 159
2017 PM-02 70 12 12 0 0 0 6 87 0 16
2017 PM-03 87 13 0 0 0 0 0 100 0 22
2017 PM-04 34 29 21 5 11 0 0 63 16 62
2017 PM-05 58 19 20 0 3 0 0 77 3 31
2017 PM-06 64 10 5 5 5 0 10 83 11 18

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 68 8 3 2 0 0 19 94 2 152
2020 PM-02 76 4 0 0 0 0 20 100 0 25
2020 PM-03 67 6 0 0 0 0 27 100 0 33
2020 PM-04 70 4 0 2 0 0 23 97 3 47
2020 PM-05 68 14 14 0 0 0 5 86 0 22
2019 PM 62 13 4 0 1 0 21 94 1 151
2019 PM-02 72 6 6 0 0 0 16 93 0 32
2019 PM-03 63 9 3 0 0 0 26 96 0 35
2019 PM-04 61 13 2 0 0 0 24 97 0 46
2019 PM-05 50 30 5 0 0 0 15 94 0 20
2018 PM 45 8 5 3 0 0 39 87 4 115
2018 PM-02 63 11 0 0 0 0 26 100 0 19
2018 PM-03 52 4 4 9 0 0 30 81 13 23
2018 PM-04 41 2 2 0 0 0 54 95 0 41
2018 PM-05 40 20 0 0 0 0 40 100 0 15
2017 PM 54 6 2 1 0 0 37 95 2 157
2017 PM-02 64 0 0 0 0 0 36 100 0 16
2017 PM-03 40 10 0 0 0 0 50 100 0 22
2017 PM-04 42 8 2 0 0 0 49 97 0 60
2017 PM-05 71 3 3 0 0 0 22 96 0 31
2017 PM-06 67 5 5 12 0 0 10 80 14 18

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 66 22 7 1 0 1 3 92 1 152
2020 PM-02 72 20 4 4 0 0 0 92 4 25
2020 PM-03 55 36 3 0 0 0 6 97 0 33
2020 PM-04 72 13 11 0 0 2 2 89 0 47
2020 PM-05 55 27 9 0 0 0 9 90 0 22
2019 PM 70 19 5 2 0 1 3 92 2 151
2019 PM-02 66 25 3 6 0 0 0 91 6 32
2019 PM-03 60 23 6 0 0 3 9 94 0 35
2019 PM-04 78 13 7 0 0 0 2 93 0 46
2019 PM-05 75 20 5 0 0 0 0 95 0 20
2018 PM 57 22 9 1 1 1 9 88 2 116
2018 PM-02 60 30 0 5 0 0 5 95 5 20
2018 PM-03 52 17 17 0 0 0 13 80 0 23
2018 PM-04 63 15 12 0 0 2 7 86 0 41
2018 PM-05 53 33 7 0 7 0 0 87 7 15
2017 PM 68 15 7 1 0 1 8 92 1 157
2017 PM-02 68 13 0 0 0 0 19 100 0 15
2017 PM-03 68 14 9 0 0 0 9 90 0 22
2017 PM-04 62 21 7 2 0 2 7 91 2 61
2017 PM-05 78 6 10 0 0 3 3 90 0 31
2017 PM-06 79 5 10 0 0 0 5 89 0 18

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 64 15 5 9 3 1 3 82 13 151
2020 PM-02 50 21 8 13 8 0 0 71 21 24
2020 PM-03 45 24 6 12 6 0 6 74 19 33
2020 PM-04 74 9 2 11 0 2 2 87 11 47
2020 PM-05 73 9 5 5 5 0 5 86 10 22
2019 PM 59 17 11 5 6 1 3 78 11 151
2019 PM-02 63 19 9 0 6 0 3 84 6 32
2019 PM-03 31 17 20 9 11 3 9 55 23 35
2019 PM-04 61 17 9 7 7 0 0 78 13 46
2019 PM-05 80 15 0 5 0 0 0 95 5 20
2018 PM 63 11 11 7 5 0 3 76 12 116
2018 PM-02 65 15 10 0 5 0 5 84 5 20
2018 PM-03 43 9 13 17 13 0 4 55 32 23
2018 PM-04 63 12 12 7 5 0 0 76 12 41
2018 PM-05 87 7 0 7 0 0 0 93 7 15
2017 PM 64 17 6 4 4 0 5 85 9 157
2017 PM-02 74 8 6 0 0 0 12 93 0 16
2017 PM-03 58 24 0 4 9 0 4 86 14 22
2017 PM-04 52 23 8 7 5 0 5 79 12 60
2017 PM-05 77 10 7 7 0 0 0 86 7 31
2017 PM-06 85 5 0 0 5 0 5 95 5 18

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 41 26 17 6 6 1 4 70 12 152
2020 PM-02 64 16 8 8 4 0 0 80 12 25
2020 PM-03 21 39 21 9 3 0 6 65 13 33
2020 PM-04 47 17 17 4 11 0 4 67 16 47
2020 PM-05 27 41 23 0 5 0 5 71 5 22
2019 PM 46 32 16 2 2 0 2 79 4 149
2019 PM-02 56 28 6 3 6 0 0 84 9 32
2019 PM-03 37 34 17 3 0 0 9 78 3 35
2019 PM-04 43 32 25 0 0 0 0 75 0 44
2019 PM-05 45 35 20 0 0 0 0 80 0 20
2018 PM 46 32 13 4 3 0 2 79 7 114
2018 PM-02 56 22 11 6 6 0 0 78 11 18
2018 PM-03 43 39 4 4 9 0 0 83 13 23
2018 PM-04 37 44 15 2 0 0 2 83 3 41
2018 PM-05 47 27 20 7 0 0 0 73 7 15
2017 PM 49 30 14 1 1 0 4 83 3 158
2017 PM-02 44 24 19 0 0 0 12 78 0 16
2017 PM-03 45 29 18 4 4 0 0 73 9 22
2017 PM-04 38 39 15 2 2 0 5 81 3 61
2017 PM-05 61 26 13 0 0 0 0 87 0 31
2017 PM-06 69 15 5 0 0 0 10 94 0 18

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 28 43 18 9 0 1 1 73 9 152
2020 PM-02 24 52 20 4 0 0 0 76 4 25
2020 PM-03 15 55 9 15 0 3 3 74 16 33
2020 PM-04 40 30 21 9 0 0 0 70 9 47
2020 PM-05 18 45 27 9 0 0 0 64 9 22

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 11 30 42 15 3 0 0 40 17 151
2020 PM-02 16 32 36 16 0 0 0 48 16 25
2020 PM-03 12 27 45 15 0 0 0 39 15 33
2020 PM-04 13 32 36 17 2 0 0 45 19 47
2020 PM-05 10 24 48 14 5 0 0 33 19 21
2019 PM 13 34 37 13 3 0 0 47 16 152
2019 PM-02 16 28 34 16 6 0 0 44 22 32
2019 PM-03 14 36 36 8 6 0 0 50 14 36
2019 PM-04 9 41 30 20 0 0 0 50 20 46
2019 PM-05 15 35 45 5 0 0 0 50 5 20
2018 PM 5 37 38 16 4 0 0 42 20 115
2018 PM-02 5 60 25 10 0 0 0 65 10 20
2018 PM-03 4 48 30 9 9 0 0 52 17 23
2018 PM-04 5 28 50 15 3 0 0 33 18 40
2018 PM-05 0 33 47 20 0 0 0 33 20 15
2017 PM 9 31 41 14 6 0 0 39 19 159
2017 PM-02 18 32 44 0 6 0 0 50 6 16
2017 PM-03 9 32 50 9 0 0 0 41 9 22
2017 PM-04 10 31 39 16 5 0 0 40 21 62
2017 PM-05 0 32 52 16 0 0 0 32 16 31
2017 PM-06 15 5 31 21 28 0 0 21 48 18

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 10 14 51 18 6 0 0 24 24 152
2020 PM-02 8 8 56 24 4 0 0 28 16 25
2020 PM-03 12 21 42 21 3 0 0 24 33 33
2020 PM-04 13 9 55 15 9 0 0 23 21 47
2020 PM-05 0 23 50 23 5 0 0 27 23 22
2019 PM 7 15 48 19 11 1 0 30 22 150
2019 PM-02 9 16 50 16 9 0 0 25 25 32
2019 PM-03 8 8 53 17 14 0 0 31 17 36
2019 PM-04 7 18 49 16 9 2 0 25 25 45
2019 PM-05 0 16 32 42 11 0 0 53 16 19
2018 PM 8 19 46 23 3 0 0 27 27 115
2018 PM-02 10 10 40 25 15 0 0 40 20 20
2018 PM-03 9 17 35 39 0 0 0 39 26 23
2018 PM-04 5 25 48 20 3 0 0 23 30 40
2018 PM-05 0 27 60 13 0 0 0 13 27 15
2017 PM 8 14 44 20 13 1 0 33 22 159
2017 PM-02 0 6 56 12 26 0 0 38 6 16
2017 PM-03 0 9 63 18 10 0 0 28 9 22
2017 PM-04 11 22 31 23 13 0 0 35 34 62
2017 PM-05 3 10 51 25 7 3 0 34 13 31
2017 PM-06 28 10 36 10 15 0 0 26 38 18
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 28 53 18 1 66 34 152
2020 PM-02 4 68 20 8 94 6 25
2020 PM-03 39 39 21 0 50 50 33
2020 PM-04 21 66 13 0 76 24 47
2020 PM-05 45 32 23 0 41 59 22

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 38 62 42
2020 PM-03 38 62 13
2020 PM-04 30 70 10
2020 PM-05 30 70 10

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 33 22 13 10 7 1 14 64 20 151
2020 PM-02 63 8 8 4 4 4 8 81 10 24
2020 PM-03 27 39 12 3 0 0 18 81 4 33
2020 PM-04 15 23 15 15 13 0 19 47 34 47
2020 PM-05 45 5 23 14 9 0 5 52 24 22
2019 PM 29 21 16 15 12 1 7 54 29 151
2019 PM-02 38 25 9 9 3 6 9 74 15 32
2019 PM-03 31 22 17 11 11 0 8 58 24 36
2019 PM-04 24 18 16 16 22 0 4 44 40 45
2019 PM-05 25 20 15 30 10 0 0 45 40 20
2018 PM 30 21 10 16 13 0 10 57 32 115
2018 PM-02 35 15 10 15 10 0 15 59 29 20
2018 PM-03 30 26 17 9 4 0 13 65 15 23
2018 PM-04 29 24 7 17 20 0 2 55 38 41
2018 PM-05 27 13 7 27 20 0 7 43 50 15

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 7 10 19 29 14 2 19 21 55 42
2020 PM-03 8 8 23 31 0 0 31 22 44 13
2020 PM-04 10 0 20 40 10 10 10 13 63 10
2020 PM-05 0 10 20 30 30 0 10 11 67 10

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 2 14 14 29 33 2 5 18 67 42
2020 PM-03 8 15 0 15 46 8 8 27 73 13
2020 PM-04 0 10 30 40 20 0 0 10 60 10
2020 PM-05 0 10 0 40 40 0 10 11 89 10
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