2020 Public Service Employee Survey Results by Theme for Environment and Climate Change Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - PC

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 40 44 9 4 2 0 0 84 7 920
2020 PC-02 37 45 12 6 2 0 0 81 7 320
2020 PC-03 40 46 7 4 3 0 0 86 7 353
2020 PC-04 48 38 10 3 1 0 0 85 4 172
2019 PC 39 46 8 5 2 0 0 85 7 906
2019 PC-02 34 47 10 5 3 0 0 82 8 317
2019 PC-03 41 45 7 6 1 0 0 86 7 357
2019 PC-04 42 45 6 5 2 0 0 88 6 154
2018 PC 33 46 10 7 3 0 0 80 10 826
2018 PC-01 27 36 27 0 9 0 0 64 9 11
2018 PC-02 32 46 11 7 3 0 0 79 10 309
2018 PC-03 31 48 8 10 3 0 0 79 12 307
2018 PC-04 42 42 9 4 4 0 0 84 7 137
2018 PC-05 32 53 6 4 4 0 0 85 9 47
2017 PC 32 48 9 7 4 0 0 81 10 846
2017 PC-01 20 73 7 0 0 0 0 93 0 15
2017 PC-02 33 45 11 8 4 0 0 77 12 318
2017 PC-03 32 48 9 6 5 0 0 80 11 322
2017 PC-04 26 57 9 9 0 0 0 83 9 139
2017 PC-05 54 41 0 2 2 0 0 95 5 41
2014 PC 30 47 11 8 4 0 0 77 12 787
2014 PC-01 37 58 0 5 0 0 0 95 5 19
2014 PC-02 29 46 15 7 3 0 0 74 11 263
2014 PC-03 31 47 9 8 4 0 0 78 12 314
2014 PC-04 28 49 8 11 4 0 0 77 15 133
2014 PC-05 31 47 14 4 4 0 0 78 8 49

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 41 41 9 6 3 0 0 83 9 917
2020 PC-02 41 43 10 4 2 0 0 84 7 320
2020 PC-03 39 43 9 5 4 0 0 82 9 352
2020 PC-04 46 39 6 7 3 0 0 84 10 171
2019 PC 38 41 12 7 3 0 0 78 10 901
2019 PC-02 33 43 13 7 4 0 0 77 11 317
2019 PC-03 40 39 12 6 3 0 0 79 9 353
2019 PC-04 41 37 11 7 4 0 0 78 11 153
2018 PC 31 43 12 9 5 0 0 74 15 828
2018 PC-01 18 64 9 0 9 0 0 82 9 11
2018 PC-02 34 41 12 8 5 0 0 75 13 310
2018 PC-03 29 42 12 10 6 0 0 71 16 305
2018 PC-04 30 47 10 10 3 0 0 77 13 139
2018 PC-05 37 41 6 12 4 0 0 78 16 49
2017 PC 29 44 14 8 5 0 0 72 14 846
2017 PC-01 33 47 7 13 0 0 0 80 13 15
2017 PC-02 28 44 14 10 4 0 0 72 15 318
2017 PC-03 29 41 13 9 8 0 0 70 17 322
2017 PC-04 28 45 19 4 4 0 0 73 8 139
2017 PC-05 34 54 7 5 0 0 0 88 5 41

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 51 36 9 3 1 0 0 88 4 912
2020 PC-02 47 40 10 2 1 0 0 87 3 318
2020 PC-03 49 39 7 4 2 0 0 88 6 352
2020 PC-04 61 27 10 1 1 0 0 89 2 168
2019 PC 52 37 6 3 1 0 0 89 5 891
2019 PC-02 51 35 7 5 2 0 0 86 6 316
2019 PC-03 50 40 6 3 1 0 0 90 3 349
2019 PC-04 55 36 3 3 3 0 0 91 5 149
2018 PC 47 38 10 3 2 0 0 85 5 823
2018 PC-01 45 36 9 0 9 0 0 82 9 11
2018 PC-02 48 36 11 3 2 0 0 84 5 307
2018 PC-03 44 40 10 3 2 0 0 85 5 305
2018 PC-04 51 39 7 1 2 0 0 91 3 137
2018 PC-05 51 35 10 2 2 0 0 86 4 49
2017 PC 48 39 9 3 1 0 0 87 4 845
2017 PC-01 33 47 20 0 0 0 0 80 0 15
2017 PC-02 46 38 11 4 1 0 0 84 5 318
2017 PC-03 48 39 7 3 2 0 0 87 5 322
2017 PC-04 52 40 6 1 0 0 0 92 1 139
2017 PC-05 63 33 5 0 0 0 0 95 0 40
2014 PC 53 35 7 3 1 0 0 88 5 787
2014 PC-01 63 37 0 0 0 0 0 100 0 19
2014 PC-02 50 37 8 3 2 0 0 87 5 263
2014 PC-03 56 33 6 4 2 0 0 89 5 314
2014 PC-04 56 30 12 2 0 0 0 86 2 133
2014 PC-05 54 36 6 4 0 0 0 90 4 49

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 46 42 8 3 2 0 0 88 4 919
2020 PC-02 46 40 9 3 1 0 0 87 4 319
2020 PC-03 44 45 6 2 3 0 0 89 5 353
2020 PC-04 49 39 8 3 1 0 0 88 4 172
2019 PC 44 43 8 3 1 0 0 88 5 903
2019 PC-02 42 45 7 5 1 0 0 87 6 315
2019 PC-03 43 45 8 3 1 0 0 89 3 357
2019 PC-04 46 41 7 3 2 0 0 88 5 153
2018 PC 38 44 10 5 2 0 0 82 7 829
2018 PC-01 55 18 18 9 0 0 0 73 9 11
2018 PC-02 36 48 9 6 1 0 0 84 7 310
2018 PC-03 38 43 11 5 3 0 0 81 8 306
2018 PC-04 38 46 10 4 1 1 0 85 5 139
2018 PC-05 47 37 8 4 4 0 0 84 8 49
2017 PC 38 44 10 6 2 0 0 82 8 843
2017 PC-01 40 40 20 0 0 0 0 80 0 15
2017 PC-02 38 43 10 6 3 0 0 82 8 318
2017 PC-03 35 46 11 5 3 0 0 81 8 320
2017 PC-04 38 43 11 8 0 0 0 81 8 139
2017 PC-05 68 30 0 3 0 0 0 98 3 40
2014 PC 39 44 10 4 3 0 0 83 7 786
2014 PC-01 68 32 0 0 0 0 0 100 0 19
2014 PC-02 37 45 12 4 2 0 0 82 6 262
2014 PC-03 40 43 9 5 3 0 0 83 7 314
2014 PC-04 38 44 10 5 3 1 0 82 8 133
2014 PC-05 48 40 8 2 2 0 0 88 4 49

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 47 37 11 4 1 0 0 84 5 911
2020 PC-02 53 32 10 3 1 1 0 86 4 314
2020 PC-03 46 37 11 3 2 1 0 83 5 353
2020 PC-04 45 39 9 6 1 0 0 84 7 169
2019 PC 42 39 12 5 2 0 0 81 7 905
2019 PC-02 46 35 12 3 2 1 0 82 6 315
2019 PC-03 38 43 12 5 2 0 0 81 7 358
2019 PC-04 38 40 12 8 1 0 0 79 9 154
2018 PC 35 38 18 6 3 1 0 74 8 827
2018 PC-01 64 9 18 9 0 0 0 73 9 11
2018 PC-02 37 39 14 7 3 1 0 76 10 309
2018 PC-03 32 40 18 6 3 2 0 74 8 305
2018 PC-04 37 37 21 3 2 0 0 74 5 139
2018 PC-05 33 35 24 6 2 0 0 67 8 49
2017 PC 32 42 15 7 3 1 0 74 10 844
2017 PC-01 27 47 20 7 0 0 0 73 7 15
2017 PC-02 34 39 17 6 3 1 0 74 9 317
2017 PC-03 31 42 15 6 5 1 0 74 11 322
2017 PC-04 26 48 11 14 1 0 0 74 15 138
2017 PC-05 41 44 15 0 0 0 0 85 0 41
2014 PC 24 39 17 14 6 1 0 63 20 786
2014 PC-01 58 32 5 5 0 0 0 89 5 19
2014 PC-02 27 39 16 11 7 0 0 66 18 262
2014 PC-03 23 38 17 14 7 1 0 62 21 314
2014 PC-04 17 40 16 20 6 1 0 58 26 133
2014 PC-05 22 39 22 13 4 0 0 61 17 49

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 44 39 10 4 2 0 0 84 6 916
2020 PC-02 50 35 10 2 2 0 0 86 4 316
2020 PC-03 42 41 10 5 2 1 0 84 7 353
2020 PC-04 44 40 9 6 1 0 0 84 7 172
2019 PC 39 41 12 5 2 0 0 80 8 904
2019 PC-02 43 36 14 4 2 0 0 80 6 314
2019 PC-03 35 46 12 5 3 0 0 80 8 358
2019 PC-04 39 42 8 7 3 1 0 82 10 154
2018 PC 34 41 15 7 2 1 0 75 10 829
2018 PC-01 64 18 9 9 0 0 0 82 9 11
2018 PC-02 36 40 13 8 2 1 0 77 10 308
2018 PC-03 31 44 16 6 3 1 0 75 9 308
2018 PC-04 35 41 16 7 1 0 0 76 9 139
2018 PC-05 33 37 16 12 2 0 0 69 14 49
2017 PC 29 45 13 8 3 1 0 75 12 844
2017 PC-01 27 53 13 7 0 0 0 80 7 15
2017 PC-02 32 42 15 8 2 1 0 74 10 317
2017 PC-03 30 44 13 7 6 1 0 75 12 322
2017 PC-04 20 54 9 14 3 0 0 74 17 139
2017 PC-05 38 45 5 13 0 0 0 83 13 40
2014 PC 23 38 16 17 7 0 0 61 23 786
2014 PC-01 47 42 5 5 0 0 0 89 5 19
2014 PC-02 25 39 18 12 6 0 0 64 18 262
2014 PC-03 24 35 14 18 8 0 0 59 26 314
2014 PC-04 15 43 15 19 7 1 0 58 26 133
2014 PC-05 18 37 24 21 0 0 0 55 21 49

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 41 30 16 8 3 3 0 73 11 918
2020 PC-02 39 30 17 7 3 5 0 72 10 318
2020 PC-03 42 29 16 8 3 1 1 72 11 353
2020 PC-04 45 31 14 7 2 1 0 77 9 172
2019 PC 36 32 16 8 3 4 0 71 12 906
2019 PC-02 36 28 16 10 5 4 0 67 16 317
2019 PC-03 35 34 16 8 3 3 0 72 12 358
2019 PC-04 41 34 14 6 1 3 0 77 8 154
2018 PC 31 34 19 10 4 3 0 66 14 828
2018 PC-01 55 0 18 9 9 9 0 60 20 11
2018 PC-02 28 35 19 12 4 3 1 64 16 308
2018 PC-03 30 36 19 8 5 3 0 68 13 308
2018 PC-04 35 32 19 10 1 2 1 69 12 139
2018 PC-05 42 27 13 10 6 2 0 70 17 48
2017 PC 31 30 19 10 5 5 0 65 15 841
2017 PC-01 13 47 27 7 0 7 0 64 7 15
2017 PC-02 29 30 19 10 5 6 0 63 17 317
2017 PC-03 33 28 19 10 6 4 0 64 16 321
2017 PC-04 29 32 21 10 4 4 1 65 14 136
2017 PC-05 51 27 10 7 2 2 0 80 10 41
2014 PC 27 31 18 12 8 5 0 61 20 785
2014 PC-01 47 16 26 0 0 11 0 71 0 19
2014 PC-02 28 32 18 9 7 5 0 64 17 262
2014 PC-03 26 33 17 13 7 4 0 61 21 314
2014 PC-04 29 29 15 13 8 5 1 61 23 132
2014 PC-05 25 31 18 18 8 0 0 56 26 49
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 58 30 7 3 1 0 1 89 4 922
2020 PC-02 54 30 9 3 2 1 3 87 4 320
2020 PC-03 57 30 8 3 2 0 0 87 5 355
2020 PC-04 62 33 4 2 0 0 0 94 2 172
2019 PC 58 28 8 3 1 1 1 87 4 906
2019 PC-02 51 28 11 4 2 2 2 82 7 317
2019 PC-03 59 31 7 2 1 0 0 90 3 358
2019 PC-04 65 25 6 3 1 1 0 91 3 153

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 54 32 8 3 2 0 0 86 6 920
2020 PC-02 52 32 9 4 2 0 1 85 5 320
2020 PC-03 56 31 8 3 2 0 0 87 5 354
2020 PC-04 53 38 3 3 2 0 0 91 5 172
2019 PC 50 34 7 5 2 0 0 86 7 902
2019 PC-02 51 32 9 5 2 1 1 84 7 316
2019 PC-03 51 34 6 6 2 0 0 85 9 355
2019 PC-04 48 40 7 5 1 0 0 88 6 153
2018 PC 45 35 8 7 4 0 0 80 11 821
2018 PC-01 27 45 18 0 9 0 0 73 9 11
2018 PC-02 46 34 8 7 4 1 1 81 11 310
2018 PC-03 43 35 9 8 4 1 0 79 12 301
2018 PC-04 47 38 7 6 2 0 0 86 8 138
2018 PC-05 47 34 6 6 6 0 0 81 13 47
2017 PC 45 36 9 6 3 0 0 82 9 845
2017 PC-01 40 40 13 7 0 0 0 80 7 15
2017 PC-02 44 35 10 7 3 1 1 80 10 317
2017 PC-03 46 34 10 6 4 0 0 80 10 322
2017 PC-04 49 39 6 2 3 0 0 89 5 139
2017 PC-05 46 41 7 2 2 0 0 88 5 41
2014 PC 43 35 9 8 3 1 0 79 11 787
2014 PC-01 79 16 0 5 0 0 0 95 5 19
2014 PC-02 40 36 12 8 2 1 1 77 11 263
2014 PC-03 45 35 9 7 3 1 0 81 10 314
2014 PC-04 47 35 4 10 4 0 0 82 14 133
2014 PC-05 34 38 14 9 3 2 0 74 12 49

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 64 25 6 4 2 0 0 89 5 922
2020 PC-02 62 29 5 2 2 0 0 91 4 320
2020 PC-03 66 22 6 5 2 0 0 88 6 355
2020 PC-04 65 27 4 3 1 0 0 92 4 172
2019 PC 56 30 7 5 2 0 0 86 8 905
2019 PC-02 59 27 6 7 2 0 0 86 8 316
2019 PC-03 54 31 7 4 2 1 0 86 7 357
2019 PC-04 53 32 6 5 3 0 0 85 8 154
2018 PC 49 31 10 6 4 0 0 80 10 824
2018 PC-01 36 36 9 9 9 0 0 73 18 11
2018 PC-02 51 28 11 7 2 0 0 79 10 309
2018 PC-03 48 31 12 6 4 0 0 79 10 303
2018 PC-04 48 39 6 4 4 0 0 87 7 139
2018 PC-05 48 35 2 8 6 0 0 83 15 48
2017 PC 54 30 9 4 3 0 0 84 7 845
2017 PC-01 60 20 13 0 0 0 7 86 0 15
2017 PC-02 53 28 9 6 3 0 1 82 9 318
2017 PC-03 55 29 10 3 3 0 0 84 6 321
2017 PC-04 53 33 7 3 4 1 0 86 7 139
2017 PC-05 61 29 5 5 0 0 0 90 5 41
2014 PC 52 30 8 6 4 0 0 82 10 787
2014 PC-01 79 11 5 5 0 0 0 89 5 19
2014 PC-02 53 29 8 6 3 0 0 83 9 263
2014 PC-03 52 31 9 3 5 0 0 82 9 314
2014 PC-04 50 29 9 10 2 0 0 78 13 133
2014 PC-05 44 39 6 7 2 2 0 85 9 49

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 43 33 9 4 2 9 0 83 6 922
2020 PC-02 47 29 9 3 1 10 1 85 5 320
2020 PC-03 40 34 9 4 3 10 0 83 8 355
2020 PC-04 41 37 10 2 1 8 0 85 4 172
2019 PC 29 37 14 6 3 12 0 75 10 903
2019 PC-02 37 31 10 4 3 15 0 80 8 316
2019 PC-03 25 40 15 6 2 11 0 73 10 357
2019 PC-04 27 44 16 7 3 4 0 73 11 154
2018 PC 23 34 17 9 4 13 0 65 15 829
2018 PC-01 36 55 9 0 0 0 0 91 0 11
2018 PC-02 26 30 17 8 2 17 0 68 12 309
2018 PC-03 21 33 18 9 5 13 0 63 16 307
2018 PC-04 22 40 14 12 5 6 1 67 18 139
2018 PC-05 16 37 22 10 10 4 0 55 21 49
2017 PC 24 35 19 8 4 11 0 66 13 846
2017 PC-01 20 53 7 0 7 13 0 85 8 15
2017 PC-02 28 31 20 5 2 13 0 68 8 318
2017 PC-03 20 36 18 10 5 11 0 63 17 322
2017 PC-04 19 43 18 9 5 6 0 66 15 139
2017 PC-05 27 32 22 7 5 7 0 63 13 41
2014 PC 25 30 17 9 5 14 1 64 17 786
2014 PC-01 32 37 0 0 5 21 5 93 7 19
2014 PC-02 25 27 16 6 6 19 0 64 16 262
2014 PC-03 24 30 17 9 6 15 0 63 17 314
2014 PC-04 23 36 17 13 4 7 1 64 18 133
2014 PC-05 29 30 24 13 0 2 2 62 13 49

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 34 38 15 7 3 3 0 74 10 917
2020 PC-02 40 35 13 5 2 4 1 79 8 319
2020 PC-03 32 41 14 7 3 2 0 75 10 354
2020 PC-04 30 40 17 9 4 1 0 70 13 169
2019 PC 23 39 19 11 5 3 0 64 17 902
2019 PC-02 31 34 17 8 4 6 0 69 13 317
2019 PC-03 19 41 19 13 5 2 0 62 18 356
2019 PC-04 16 45 19 13 5 2 0 62 18 154
2018 PC 19 32 22 14 8 4 0 53 23 828
2018 PC-01 18 36 27 18 0 0 0 55 18 11
2018 PC-02 22 29 23 12 6 6 0 55 20 308
2018 PC-03 17 32 23 14 9 4 1 52 24 307
2018 PC-04 16 37 18 18 9 3 0 54 27 139
2018 PC-05 14 41 14 20 10 0 0 55 31 49
2017 PC 16 36 22 14 7 4 0 55 22 844
2017 PC-01 27 40 13 13 7 0 0 67 20 15
2017 PC-02 20 36 22 11 4 6 0 60 16 318
2017 PC-03 12 35 23 16 10 3 1 50 27 320
2017 PC-04 14 40 22 13 9 3 0 55 22 139
2017 PC-05 20 37 12 22 7 2 0 58 30 41
2014 PC 16 31 22 17 10 3 0 49 28 786
2014 PC-01 42 32 5 5 5 5 5 82 12 19
2014 PC-02 18 30 23 13 10 5 0 51 25 262
2014 PC-03 15 29 21 20 11 3 0 46 33 314
2014 PC-04 13 38 20 18 9 2 1 51 28 133
2014 PC-05 13 41 26 16 4 0 0 54 20 49

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 20 37 17 16 5 6 0 60 22 917
2020 PC-02 27 36 15 10 4 7 1 68 16 316
2020 PC-03 17 38 18 17 4 6 0 59 22 354
2020 PC-04 16 38 22 17 4 2 0 55 22 172
2019 PC 14 35 21 17 7 7 0 52 25 904
2019 PC-02 22 31 18 14 6 10 0 58 22 317
2019 PC-03 10 38 22 19 6 5 0 50 27 357
2019 PC-04 9 37 25 17 8 4 0 48 26 154
2018 PC 12 29 22 21 10 6 0 43 33 828
2018 PC-01 0 64 18 18 0 0 0 64 18 11
2018 PC-02 17 26 20 17 11 10 0 47 31 307
2018 PC-03 11 27 25 21 9 6 0 40 33 308
2018 PC-04 6 32 22 26 12 1 0 39 38 139
2018 PC-05 6 31 20 31 12 0 0 37 43 49
2017 PC 9 31 24 19 10 7 0 43 31 844
2017 PC-01 13 27 40 7 13 0 0 40 20 15
2017 PC-02 13 30 26 15 4 12 0 48 22 318
2017 PC-03 7 29 24 19 15 5 0 39 35 320
2017 PC-04 7 32 22 24 13 3 0 40 38 139
2017 PC-05 2 51 10 29 7 0 0 54 37 41
2014 PC 10 24 22 21 15 8 1 36 39 786
2014 PC-01 21 37 16 5 5 11 5 69 13 19
2014 PC-02 13 21 24 13 15 13 1 39 33 262
2014 PC-03 9 22 22 22 18 7 0 33 43 314
2014 PC-04 5 29 22 28 12 2 1 36 42 133
2014 PC-05 4 32 16 38 10 0 0 36 48 49

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 18 43 15 16 4 3 0 63 21 920
2020 PC-02 26 41 12 14 3 4 0 70 18 320
2020 PC-03 16 43 17 18 5 2 0 60 23 354
2020 PC-04 11 52 13 18 5 2 0 64 23 171
2019 PC 11 38 21 18 8 4 0 51 27 903
2019 PC-02 16 31 23 16 8 6 0 50 26 315
2019 PC-03 9 38 23 19 9 2 0 48 29 358
2019 PC-04 7 46 21 18 7 1 0 54 25 154
2018 PC 11 32 18 24 11 4 0 45 36 827
2018 PC-01 0 45 18 18 0 18 0 56 22 11
2018 PC-02 15 32 16 22 9 6 0 50 34 308
2018 PC-03 10 28 21 23 13 4 0 40 38 306
2018 PC-04 8 38 14 31 9 0 0 46 40 139
2018 PC-05 10 35 18 27 10 0 0 45 37 49
2017 PC 10 36 20 20 10 4 0 48 31 845
2017 PC-01 13 33 20 20 7 7 0 50 29 15
2017 PC-02 11 35 19 20 6 8 0 50 29 318
2017 PC-03 9 33 24 19 13 2 0 43 33 321
2017 PC-04 8 43 15 22 11 1 0 52 33 139
2017 PC-05 17 41 12 22 7 0 0 59 29 41
2014 PC 10 31 19 23 12 4 0 43 37 786
2014 PC-01 21 21 32 11 5 5 5 47 18 19
2014 PC-02 11 31 22 19 11 6 0 45 32 262
2014 PC-03 10 31 17 22 16 4 0 43 39 314
2014 PC-04 7 35 14 34 8 2 0 43 43 133
2014 PC-05 10 30 21 29 10 0 0 40 39 49
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 38 40 11 8 3 0 0 78 11 920
2020 PC-02 43 37 11 6 3 0 0 81 9 320
2020 PC-03 37 41 10 8 3 1 0 79 11 354
2020 PC-04 33 44 11 9 3 0 0 77 12 171
2019 PC 30 41 13 12 4 1 0 72 15 904
2019 PC-02 32 38 13 11 4 1 1 71 15 317
2019 PC-03 29 43 12 12 4 1 0 72 16 356
2019 PC-04 23 46 14 13 3 0 0 69 16 153
2018 PC 26 39 17 12 6 0 0 65 18 829
2018 PC-01 36 36 18 9 0 0 0 73 9 11
2018 PC-02 28 43 15 8 5 1 0 72 13 309
2018 PC-03 25 33 18 15 8 0 1 58 24 308
2018 PC-04 24 41 16 15 4 0 0 65 19 139
2018 PC-05 23 45 19 6 6 0 0 68 13 47
2017 PC 24 43 13 12 7 0 0 67 19 846
2017 PC-01 27 53 20 0 0 0 0 80 0 15
2017 PC-02 27 41 11 12 7 1 0 69 19 318
2017 PC-03 21 43 15 13 9 0 0 64 22 322
2017 PC-04 21 45 15 11 7 1 0 66 19 139
2017 PC-05 34 41 12 12 0 0 0 76 12 41
2014 PC 23 41 15 13 8 0 0 64 21 785
2014 PC-01 37 53 5 5 0 0 0 89 5 19
2014 PC-02 25 39 21 9 6 0 1 64 15 262
2014 PC-03 22 44 13 12 9 1 0 67 21 313
2014 PC-04 21 38 11 19 10 1 0 60 29 133
2014 PC-05 16 45 14 23 2 0 0 61 25 49

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 40 45 7 6 1 0 0 85 8 916
2020 PC-02 42 46 6 4 2 0 0 88 6 318
2020 PC-03 38 46 7 7 2 0 0 84 9 352
2020 PC-04 40 44 5 10 1 0 0 85 11 171
2019 PC 35 44 11 6 3 0 0 80 9 900
2019 PC-02 34 44 14 6 2 0 0 78 8 317
2019 PC-03 36 45 9 7 2 0 0 81 9 352
2019 PC-04 34 46 10 6 4 0 0 80 10 153
2018 PC 30 46 10 10 4 0 0 76 14 828
2018 PC-01 18 45 18 9 9 0 0 64 18 11
2018 PC-02 29 46 12 9 3 0 0 76 13 308
2018 PC-03 29 48 9 10 5 0 0 77 14 308
2018 PC-04 32 45 9 10 3 0 0 78 13 139
2018 PC-05 36 38 13 4 9 0 0 74 13 47
2017 PC 30 48 10 9 3 0 0 78 12 844
2017 PC-01 27 47 13 13 0 0 0 73 13 15
2017 PC-02 32 44 12 9 2 0 0 76 12 317
2017 PC-03 31 50 8 8 4 0 0 80 12 322
2017 PC-04 28 49 9 10 4 0 0 77 14 138
2017 PC-05 27 59 7 7 0 0 0 85 7 41

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 50 32 10 6 2 0 0 82 8 919
2020 PC-02 49 33 9 4 3 0 1 83 7 318
2020 PC-03 50 31 9 7 3 0 0 81 10 354
2020 PC-04 52 31 10 5 2 0 0 83 7 172
2019 PC 46 34 9 8 3 0 0 80 11 904
2019 PC-02 47 29 10 10 2 0 1 78 12 316
2019 PC-03 46 36 8 6 3 1 0 83 9 357
2019 PC-04 40 37 9 10 3 0 1 77 14 153
2018 PC 38 39 11 7 4 0 0 77 12 825
2018 PC-01 27 45 9 0 9 0 9 80 10 11
2018 PC-02 41 37 11 7 4 1 0 79 10 310
2018 PC-03 37 38 12 7 5 0 1 76 12 303
2018 PC-04 35 42 10 10 3 0 0 77 13 139
2018 PC-05 29 46 15 6 4 0 0 75 10 48
2017 PC 41 40 8 8 3 0 0 81 10 845
2017 PC-01 33 53 0 13 0 0 0 87 13 15
2017 PC-02 45 35 8 8 2 1 1 81 10 317
2017 PC-03 39 42 9 7 3 0 1 81 10 322
2017 PC-04 38 45 5 9 3 0 0 83 12 139
2017 PC-05 39 44 7 5 5 0 0 83 10 41
2014 PC 39 39 8 8 4 1 0 79 12 786
2014 PC-01 63 32 0 0 5 0 0 95 5 19
2014 PC-02 40 39 10 8 2 0 1 79 10 262
2014 PC-03 42 39 7 6 5 1 0 82 11 314
2014 PC-04 37 38 6 14 5 1 0 76 18 133
2014 PC-05 26 45 12 11 4 2 0 73 15 49

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 35 45 12 5 1 0 1 81 7 914
2020 PC-02 37 46 11 5 0 0 2 84 5 317
2020 PC-03 36 43 13 6 2 0 1 79 8 352
2020 PC-04 37 46 10 5 1 0 1 84 6 170
2019 PC 30 47 12 10 1 0 1 77 11 901
2019 PC-02 26 50 12 10 1 0 1 77 11 316
2019 PC-03 33 44 12 10 1 0 0 77 11 356
2019 PC-04 30 50 8 9 1 0 1 82 10 151
2018 PC 25 50 11 10 3 0 1 75 13 829
2018 PC-01 27 45 18 9 0 0 0 73 9 11
2018 PC-02 25 47 13 13 2 0 1 73 14 309
2018 PC-03 26 49 8 11 5 0 1 76 15 308
2018 PC-04 22 57 14 5 1 0 1 80 6 139
2018 PC-05 21 60 6 11 2 0 0 81 13 47
2017 PC 26 46 12 11 4 0 0 73 15 846
2017 PC-01 27 47 7 20 0 0 0 73 20 15
2017 PC-02 27 44 15 11 2 0 1 72 13 318
2017 PC-03 26 46 11 12 5 0 0 72 17 322
2017 PC-04 22 50 11 12 5 0 0 72 17 139
2017 PC-05 41 46 7 0 5 0 0 88 5 41
2014 PC 26 42 12 15 5 1 0 68 20 787
2014 PC-01 37 42 5 11 5 0 0 79 16 19
2014 PC-02 23 46 13 11 5 1 1 70 17 263
2014 PC-03 28 40 10 16 6 0 0 68 22 314
2014 PC-04 23 42 14 16 4 1 0 66 20 133
2014 PC-05 30 41 12 17 0 0 0 71 17 49

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 57 24 9 4 2 2 2 84 6 917
2020 PC-02 57 26 8 4 2 2 2 86 7 317
2020 PC-03 58 24 10 3 3 1 1 84 6 353
2020 PC-04 60 23 9 4 1 1 2 85 5 172

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 23 39 18 13 5 2 1 64 18 918
2020 PC-02 28 37 13 12 6 3 1 68 19 318
2020 PC-03 20 40 20 11 6 3 1 62 17 354
2020 PC-04 23 38 21 16 2 1 0 61 18 172
2019 PC 16 38 20 17 7 2 0 55 24 903
2019 PC-02 21 33 17 18 8 4 0 56 27 316
2019 PC-03 13 42 21 17 7 1 0 55 24 356
2019 PC-04 11 45 24 14 4 2 0 57 19 153
2018 PC 16 36 20 17 9 2 0 53 27 830
2018 PC-01 18 55 9 9 9 0 0 73 18 11
2018 PC-02 19 31 20 16 10 3 0 53 27 308
2018 PC-03 14 36 19 19 10 2 0 51 30 309
2018 PC-04 14 42 19 18 6 1 0 57 24 139
2018 PC-05 18 43 24 8 6 0 0 61 14 49
2017 PC 17 39 15 18 9 3 0 57 27 845
2017 PC-01 40 33 13 0 7 7 0 79 7 15
2017 PC-02 17 38 16 17 7 4 0 58 25 317
2017 PC-03 16 39 14 19 11 2 0 56 30 322
2017 PC-04 14 38 16 21 9 1 0 53 31 139
2017 PC-05 27 44 10 15 5 0 0 71 20 41
2014 PC 15 37 16 20 9 3 0 54 30 786
2014 PC-01 16 53 5 21 0 5 0 72 22 19
2014 PC-02 17 35 15 19 9 5 0 55 29 262
2014 PC-03 17 34 16 19 12 2 0 52 32 314
2014 PC-04 11 41 20 22 6 1 0 52 29 133
2014 PC-05 14 50 14 20 2 0 0 64 22 49

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 19 33 19 16 10 1 2 53 27 920
2020 PC-02 20 28 19 16 14 2 1 50 31 318
2020 PC-03 14 35 21 17 10 1 2 50 28 355
2020 PC-04 24 39 15 11 7 0 3 66 19 172
2019 PC 17 32 16 18 14 3 1 51 32 907
2019 PC-02 20 27 13 17 18 5 0 50 37 317
2019 PC-03 13 33 17 21 14 2 1 47 35 358
2019 PC-04 21 41 18 14 5 0 1 62 20 154
2018 PC 15 30 16 21 16 1 1 46 38 831
2018 PC-01 27 27 18 9 9 9 0 60 20 11
2018 PC-02 16 25 17 20 19 3 1 42 40 310
2018 PC-03 10 31 16 24 17 1 2 42 42 309
2018 PC-04 22 38 15 17 6 0 1 61 23 138
2018 PC-05 16 43 12 14 14 0 0 59 29 49
2017 PC 13 29 16 20 18 2 1 44 39 845
2017 PC-01 13 40 20 7 20 0 0 53 27 15
2017 PC-02 11 26 15 19 22 5 1 40 44 318
2017 PC-03 13 29 17 19 18 1 2 44 38 321
2017 PC-04 11 35 17 24 12 1 1 47 36 139
2017 PC-05 32 24 17 17 10 0 0 56 27 41
2014 PC 12 29 15 21 19 4 0 43 41 786
2014 PC-01 26 26 11 16 11 11 0 59 29 19
2014 PC-02 5 28 16 17 26 7 0 36 47 262
2014 PC-03 13 30 17 20 17 2 1 44 38 314
2014 PC-04 17 27 13 25 17 2 0 44 42 133
2014 PC-05 21 41 10 22 6 0 0 62 28 49

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 46 26 15 7 4 0 2 73 11 920
2020 PC-02 53 25 13 6 2 0 2 80 7 319
2020 PC-03 45 25 15 6 6 1 2 73 12 354
2020 PC-04 38 29 16 9 6 0 1 68 15 172
2019 PC 46 31 13 5 2 1 3 80 7 907
2019 PC-02 55 26 9 4 2 1 3 85 6 317
2019 PC-03 45 32 15 5 1 1 2 79 6 358
2019 PC-04 32 40 16 6 3 1 2 74 10 154

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 47 29 15 5 2 1 2 78 7 920
2020 PC-02 46 30 15 4 2 2 2 78 6 319
2020 PC-03 47 28 16 4 3 1 1 77 7 354
2020 PC-04 51 30 11 6 1 1 2 82 7 172
2019 PC 39 30 17 7 2 2 3 73 9 906
2019 PC-02 36 30 21 5 2 3 3 70 8 316
2019 PC-03 40 30 15 9 2 2 3 73 11 358
2019 PC-04 43 29 16 5 1 3 3 76 7 154

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 78 7 5 2 1 4 3 92 3 916
2020 PC-02 77 9 5 1 2 3 3 92 3 317
2020 PC-03 80 5 5 1 1 5 2 92 3 353
2020 PC-04 78 7 5 2 1 3 3 91 3 172
2019 PC 76 7 4 1 2 5 3 92 3 901
2019 PC-02 77 7 4 1 3 5 3 92 4 314
2019 PC-03 76 8 5 1 2 5 3 92 3 355
2019 PC-04 76 8 4 2 1 6 4 93 3 154

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 80 8 3 1 1 1 6 95 2 918
2020 PC-02 76 11 4 1 1 1 6 94 2 318
2020 PC-03 82 7 2 1 1 1 6 96 2 353
2020 PC-04 81 6 2 1 1 2 7 96 1 172
2019 PC 81 4 2 0 1 2 9 96 2 905
2019 PC-02 78 5 3 1 1 2 9 94 2 317
2019 PC-03 81 4 1 0 2 2 10 97 2 357
2019 PC-04 86 3 0 0 0 1 10 100 0 153

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 39 44 9 5 2 0 0 83 8 918
2020 PC-02 35 45 13 5 2 0 0 81 6 320
2020 PC-03 39 46 7 6 4 0 0 84 9 353
2020 PC-04 44 44 7 5 1 0 0 87 6 170
2019 PC 32 45 11 8 3 0 0 78 11 900
2019 PC-02 32 40 14 10 3 1 0 72 13 316
2019 PC-03 29 51 10 6 3 0 0 80 10 354
2019 PC-04 36 45 8 9 3 0 0 81 11 152
2018 PC 29 43 13 11 5 0 0 72 16 825
2018 PC-01 36 36 18 0 9 0 0 73 9 11
2018 PC-02 29 42 13 12 4 0 0 71 16 308
2018 PC-03 27 41 14 11 6 1 0 69 17 307
2018 PC-04 32 50 7 8 3 0 0 82 11 137
2018 PC-05 31 42 15 4 8 0 0 73 13 48
2017 PC 27 49 11 9 4 0 0 76 13 845
2017 PC-01 27 47 7 20 0 0 0 73 20 15
2017 PC-02 23 52 12 9 4 1 0 75 13 318
2017 PC-03 26 49 11 8 5 0 0 75 14 322
2017 PC-04 35 45 7 8 5 0 0 80 13 139
2017 PC-05 43 40 8 8 3 0 0 83 10 40
2014 PC 22 48 13 13 4 0 0 70 17 787
2014 PC-01 21 58 5 16 0 0 0 79 16 19
2014 PC-02 21 48 15 12 4 0 0 69 16 263
2014 PC-03 22 48 10 15 4 0 0 70 19 314
2014 PC-04 23 47 14 12 4 0 0 70 16 133
2014 PC-05 25 55 8 10 2 0 0 80 12 49

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 42 40 11 5 2 0 0 82 7 919
2020 PC-02 44 38 12 4 1 0 0 83 6 320
2020 PC-03 42 39 12 4 4 0 0 80 8 353
2020 PC-04 40 45 6 7 2 0 0 85 9 171
2019 PC 37 39 13 7 4 0 0 76 11 904
2019 PC-02 39 36 13 8 4 0 0 75 12 317
2019 PC-03 36 43 12 6 3 0 0 79 10 356
2019 PC-04 34 37 16 10 3 0 0 71 13 153
2018 PC 33 38 13 11 5 0 0 71 16 821
2018 PC-01 45 36 18 0 0 0 0 82 0 11
2018 PC-02 37 36 13 9 4 0 0 74 13 307
2018 PC-03 30 35 15 14 6 0 0 66 19 303
2018 PC-04 32 45 10 9 4 0 0 77 13 137
2018 PC-05 29 47 4 16 4 0 0 76 20 49
2017 PC 32 40 12 11 5 0 0 72 16 842
2017 PC-01 40 40 7 13 0 0 0 80 13 15
2017 PC-02 34 38 13 11 4 1 0 73 15 316
2017 PC-03 30 39 13 11 6 0 0 70 17 322
2017 PC-04 31 41 9 14 5 0 0 72 20 138
2017 PC-05 35 43 13 8 3 0 0 78 10 40
2014 PC 30 40 14 10 6 0 0 70 16 787
2014 PC-01 37 47 5 5 5 0 0 84 11 19
2014 PC-02 29 44 16 8 2 0 0 74 11 263
2014 PC-03 33 37 13 9 7 0 0 70 17 314
2014 PC-04 29 35 13 13 11 0 0 63 24 133
2014 PC-05 25 49 10 14 2 0 0 74 16 49

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 35 47 10 5 2 0 1 82 7 919
2020 PC-02 36 48 11 3 1 1 1 85 4 320
2020 PC-03 33 49 9 5 3 0 1 83 8 354
2020 PC-04 38 42 11 6 2 0 1 81 9 171
2019 PC 29 45 13 8 2 1 1 76 11 896
2019 PC-02 29 47 13 7 2 1 1 78 9 315
2019 PC-03 28 47 13 9 2 0 1 75 11 354
2019 PC-04 31 45 13 8 2 1 0 77 10 150
2018 PC 26 39 17 12 4 0 1 66 17 827
2018 PC-01 36 36 9 9 0 0 9 80 10 11
2018 PC-02 27 41 16 10 4 0 1 69 14 310
2018 PC-03 24 38 17 16 4 0 2 63 20 306
2018 PC-04 27 38 20 11 4 0 1 65 15 137
2018 PC-05 27 45 14 8 6 0 0 71 14 49
2017 PC 25 41 18 10 4 0 1 67 15 843
2017 PC-01 20 47 20 7 0 0 7 71 7 15
2017 PC-02 28 40 18 9 3 1 1 69 12 316
2017 PC-03 24 39 18 13 5 0 1 65 18 322
2017 PC-04 21 43 17 11 6 0 1 65 18 139
2017 PC-05 23 50 23 3 3 0 0 73 5 40
2014 PC 25 41 15 12 6 0 1 67 18 786
2014 PC-01 42 37 11 11 0 0 0 79 11 19
2014 PC-02 24 44 18 9 4 0 1 69 13 263
2014 PC-03 29 38 14 10 7 0 1 68 18 314
2014 PC-04 20 41 14 18 7 1 0 61 25 133
2014 PC-05 10 51 16 16 4 2 0 62 21 48

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 20 48 17 8 2 4 0 72 10 920
2020 PC-02 23 46 18 7 2 5 0 73 9 318
2020 PC-03 18 48 19 8 3 3 0 68 12 355
2020 PC-04 20 54 13 8 1 2 1 77 10 172
2019 PC 16 49 20 8 3 4 0 68 11 905
2019 PC-02 19 43 21 9 3 5 0 66 13 317
2019 PC-03 15 52 19 7 3 3 0 69 10 356
2019 PC-04 16 50 21 9 3 1 0 66 13 154
2018 PC 16 40 23 12 4 4 0 59 17 831
2018 PC-01 18 45 27 0 0 9 0 70 0 11
2018 PC-02 17 40 20 13 4 5 0 61 18 309
2018 PC-03 13 40 25 12 6 5 0 56 18 309
2018 PC-04 23 36 24 11 3 3 0 61 14 139
2018 PC-05 16 45 27 8 4 0 0 61 12 49
2017 PC 14 44 22 12 3 4 0 60 16 844
2017 PC-01 13 53 20 13 0 0 0 67 13 15
2017 PC-02 15 40 24 13 3 5 0 58 17 316
2017 PC-03 11 45 23 13 4 4 0 59 18 322
2017 PC-04 16 46 19 11 4 4 0 64 16 139
2017 PC-05 20 54 22 2 2 0 0 73 5 41

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 49 33 10 6 2 0 0 82 8 917
2020 PC-02 52 33 11 3 1 0 0 85 3 319
2020 PC-03 52 31 9 6 2 0 0 84 7 353
2020 PC-04 44 39 6 8 3 0 1 83 11 171
2019 PC 50 34 9 4 2 0 1 85 6 905
2019 PC-02 49 35 8 5 1 0 1 85 7 317
2019 PC-03 53 32 10 2 1 1 1 87 4 356
2019 PC-04 48 35 9 6 2 0 0 83 8 154
2018 PC 48 33 10 6 2 0 1 81 8 830
2018 PC-01 73 0 27 0 0 0 0 73 0 11
2018 PC-02 49 34 9 5 3 0 1 83 7 310
2018 PC-03 50 31 11 5 2 0 1 82 7 308
2018 PC-04 41 37 9 8 4 1 1 80 12 139
2018 PC-05 38 34 13 13 2 0 0 72 15 47
2017 PC 47 37 9 5 2 0 0 84 7 845
2017 PC-01 67 27 0 0 7 0 0 93 7 15
2017 PC-02 51 34 9 5 1 1 0 86 6 318
2017 PC-03 49 35 8 5 2 0 0 84 7 322
2017 PC-04 34 41 13 6 6 0 0 76 11 139
2017 PC-05 33 50 13 3 3 0 0 83 5 40
2014 PC 41 33 10 9 6 1 0 75 15 786
2014 PC-01 74 21 5 0 0 0 0 95 0 19
2014 PC-02 43 34 13 6 3 1 0 77 10 262
2014 PC-03 44 33 8 8 7 0 0 77 15 314
2014 PC-04 34 32 8 16 8 2 1 67 25 133
2014 PC-05 14 41 20 15 8 0 2 56 23 49

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 31 38 18 9 5 0 0 68 14 912
2020 PC-02 41 41 15 3 1 0 0 82 4 316
2020 PC-03 31 40 18 9 2 0 0 71 11 351
2020 PC-04 17 34 23 18 8 0 0 51 26 171
2019 PC 34 40 15 7 5 0 0 74 11 899
2019 PC-02 42 40 12 2 2 0 1 83 5 313
2019 PC-03 33 44 14 7 1 0 0 77 9 355
2019 PC-04 23 32 22 12 10 0 0 56 22 154
2018 PC 33 35 19 8 4 0 0 68 12 830
2018 PC-01 55 36 0 0 0 0 9 100 0 11
2018 PC-02 42 37 14 5 2 0 0 79 7 308
2018 PC-03 32 37 20 8 2 1 0 70 10 309
2018 PC-04 20 29 24 16 9 0 1 50 25 139
2018 PC-05 14 29 33 8 16 0 0 43 24 49
2017 PC 31 40 16 7 4 0 1 72 11 846
2017 PC-01 60 27 13 0 0 0 0 87 0 15
2017 PC-02 36 46 11 4 1 0 1 83 5 318
2017 PC-03 35 38 17 7 2 0 0 73 10 322
2017 PC-04 13 33 26 17 11 0 0 46 28 139
2017 PC-05 15 41 27 7 10 0 0 56 17 41
2014 PC 29 36 19 9 5 0 1 66 14 787
2014 PC-01 58 21 16 5 0 0 0 79 5 19
2014 PC-02 36 43 16 4 0 0 1 80 4 263
2014 PC-03 31 35 18 11 4 0 0 66 15 314
2014 PC-04 16 32 24 15 12 0 1 48 27 133
2014 PC-05 12 29 33 12 12 0 2 42 25 49

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 46 54 922
2020 PC-02 42 58 320
2020 PC-03 51 49 355
2020 PC-04 49 51 172

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 68 17 4 1 0 4 6 95 1 920
2020 PC-02 63 19 4 1 0 3 10 94 1 319
2020 PC-03 70 16 3 1 1 5 4 95 1 354
2020 PC-04 74 16 2 1 0 1 5 97 1 172

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 PC 20 44 37 922
2020 PC-02 21 42 38 320
2020 PC-03 17 45 38 355
2020 PC-04 19 51 30 172
2019 PC 24 39 38 906
2019 PC-02 22 35 43 317
2019 PC-03 23 41 36 358
2019 PC-04 27 43 31 154
2018 PC 27 38 35 831
2018 PC-01 27 36 36 11
2018 PC-02 27 36 37 310
2018 PC-03 28 38 34 308
2018 PC-04 22 42 36 139
2018 PC-05 27 51 22 49
2017 PC 25 38 36 845
2017 PC-01 33 33 33 15
2017 PC-02 19 39 42 317
2017 PC-03 25 39 35 322
2017 PC-04 35 37 28 139
2017 PC-05 37 34 29 41
2014 PC 25 40 35 785
2014 PC-01 21 58 21 19
2014 PC-02 20 40 40 262
2014 PC-03 24 41 34 313
2014 PC-04 28 41 32 133
2014 PC-05 38 31 31 49

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 PC 17 43 19 5 9 7 181
2020 PC-02 3 39 18 12 17 11 66
2020 PC-03 21 53 19 0 5 2 62
2020 PC-04 30 36 12 3 3 15 33
2019 PC 18 45 25 3 6 3 212
2019 PC-02 7 41 30 1 12 9 69
2019 PC-03 16 54 21 4 4 1 80
2019 PC-04 37 44 20 0 0 0 41
2018 PC 14 41 25 4 8 8 221
2018 PC-02 6 36 25 8 19 5 83
2018 PC-03 16 49 22 2 1 9 86
2018 PC-04 19 52 19 0 3 6 31
2017 PC 14 41 25 8 6 7 212
2017 PC-02 7 41 25 5 13 10 61
2017 PC-03 13 45 24 12 0 5 82
2017 PC-04 14 39 32 4 2 8 49
2017 PC-05 47 27 13 7 0 7 15
2014 PC 9 38 29 11 9999 13 193
2014 PC-02 2 45 24 11 9999 17 53
2014 PC-03 12 35 30 9 9999 13 76
2014 PC-04 8 38 38 11 9999 5 37
2014 PC-05 21 26 32 16 9999 5 19
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 52 38 7 3 1 0 0 90 3 916
2020 PC-02 52 37 8 3 1 0 0 88 3 320
2020 PC-03 48 42 6 3 1 0 0 90 4 352
2020 PC-04 59 34 5 2 1 0 0 92 3 170
2019 PC 44 44 6 5 1 0 0 88 6 899
2019 PC-02 41 47 6 5 1 0 0 88 6 317
2019 PC-03 43 46 5 5 1 0 0 89 6 352
2019 PC-04 51 39 5 3 2 0 0 91 5 152
2018 PC 45 41 8 4 2 0 0 86 5 829
2018 PC-01 27 45 18 0 9 0 0 73 9 11
2018 PC-02 42 43 9 4 2 0 0 86 6 310
2018 PC-03 43 42 8 4 2 1 0 85 6 306
2018 PC-04 53 35 8 2 2 0 0 88 4 139
2018 PC-05 59 31 6 4 0 0 0 90 4 49
2017 PC 41 44 8 5 2 0 0 85 7 846
2017 PC-01 20 40 33 7 0 0 0 60 7 15
2017 PC-02 37 48 8 5 1 0 0 85 7 318
2017 PC-03 41 45 8 4 2 0 0 85 7 322
2017 PC-04 48 39 6 5 2 0 0 86 7 139
2017 PC-05 59 32 10 0 0 0 0 90 0 41
2014 PC 40 39 10 7 3 0 0 79 10 787
2014 PC-01 74 11 11 0 5 0 0 84 5 19
2014 PC-02 38 40 14 8 1 0 0 78 8 263
2014 PC-03 40 39 9 7 4 0 0 79 12 314
2014 PC-04 41 40 7 8 4 1 0 81 12 133
2014 PC-05 44 44 6 6 0 0 0 88 6 49

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 23 49 16 9 2 1 0 73 11 920
2020 PC-02 30 50 12 6 1 1 0 81 7 319
2020 PC-03 20 51 17 8 2 2 0 72 10 354
2020 PC-04 20 45 18 15 2 1 0 65 16 172
2019 PC 19 47 20 10 2 2 0 67 13 907
2019 PC-02 23 45 19 9 2 2 0 70 11 317
2019 PC-03 19 46 21 9 2 2 0 66 12 358
2019 PC-04 14 52 16 16 2 1 0 67 18 154
2018 PC 17 46 20 12 4 1 0 64 16 830
2018 PC-01 9 45 27 9 9 0 0 55 18 11
2018 PC-02 19 46 19 12 2 2 0 67 14 310
2018 PC-03 16 49 19 12 3 1 0 66 15 308
2018 PC-04 14 39 26 16 5 0 0 53 21 139
2018 PC-05 17 44 19 13 8 0 0 60 21 48
2017 PC 16 45 21 12 4 2 0 62 16 844
2017 PC-01 7 53 13 20 0 7 0 64 21 15
2017 PC-02 19 42 25 9 2 3 0 63 12 318
2017 PC-03 14 47 21 12 4 2 0 62 17 321
2017 PC-04 14 46 17 15 8 1 0 60 23 138
2017 PC-05 10 51 22 12 5 0 0 61 17 41
2014 PC 15 40 19 17 6 2 0 56 24 785
2014 PC-01 16 47 26 5 0 5 0 67 6 19
2014 PC-02 17 39 20 16 4 3 0 58 21 262
2014 PC-03 15 39 18 18 8 2 0 55 26 313
2014 PC-04 11 44 19 19 8 0 0 55 26 133
2014 PC-05 16 46 16 16 6 0 0 62 22 49

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 4 17 44 26 7 1 0 34 22 919
2020 PC-02 3 13 42 31 8 2 1 40 17 319
2020 PC-03 4 16 49 21 9 1 0 31 20 354
2020 PC-04 3 25 40 29 4 0 1 32 28 171
2019 PC 4 21 44 24 6 0 1 30 26 905
2019 PC-02 5 17 40 29 7 1 1 37 22 316
2019 PC-03 4 19 47 23 6 0 0 29 23 358
2019 PC-04 3 32 42 18 5 0 0 23 34 154
2018 PC 6 22 42 24 5 1 0 29 29 827
2018 PC-01 0 27 18 45 9 0 0 55 27 11
2018 PC-02 5 17 41 27 6 2 1 35 23 309
2018 PC-03 6 26 41 22 5 0 0 27 32 306
2018 PC-04 9 23 43 22 1 1 0 24 32 138
2018 PC-05 12 27 45 14 2 0 0 16 39 49
2017 PC 6 23 41 21 7 1 2 28 30 842
2017 PC-01 0 20 20 40 13 0 7 57 21 15
2017 PC-02 6 20 38 24 8 2 3 33 27 316
2017 PC-03 5 23 42 22 6 1 1 29 28 320
2017 PC-04 11 29 43 11 4 0 1 16 41 139
2017 PC-05 12 20 46 15 7 0 0 22 32 41
2014 PC 7 28 39 19 4 1 2 24 36 787
2014 PC-01 5 11 53 16 11 0 5 28 17 19
2014 PC-02 6 24 40 20 6 1 3 27 32 263
2014 PC-03 8 30 38 17 5 1 2 22 39 314
2014 PC-04 8 29 42 22 0 0 0 22 36 133
2014 PC-05 8 36 32 20 0 0 4 21 46 49

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 4 10 27 38 17 3 1 57 15 916
2020 PC-02 4 7 21 41 20 5 1 65 12 318
2020 PC-03 3 13 26 37 17 2 1 56 17 353
2020 PC-04 4 8 36 38 13 0 1 52 12 171
2019 PC 6 13 35 29 12 3 1 43 20 900
2019 PC-02 6 11 28 31 16 5 2 50 19 315
2019 PC-03 5 14 41 29 10 1 1 39 20 355
2019 PC-04 4 16 43 26 8 2 0 35 21 153
2018 PC 7 18 32 28 11 2 1 41 26 823
2018 PC-01 9 0 36 27 27 0 0 55 9 11
2018 PC-02 6 17 30 28 15 2 1 45 24 309
2018 PC-03 9 18 32 29 10 2 1 40 28 303
2018 PC-04 6 20 36 30 7 1 0 37 26 138
2018 PC-05 13 21 40 13 13 0 2 26 34 48
2017 PC 7 19 35 25 9 2 2 36 27 841
2017 PC-01 0 33 7 27 20 7 7 54 38 15
2017 PC-02 6 18 31 26 10 5 3 40 26 315
2017 PC-03 7 17 37 27 10 1 2 37 25 320
2017 PC-04 9 26 37 22 4 0 2 26 35 139
2017 PC-05 7 17 46 22 5 0 2 28 25 41
2014 PC 10 24 33 22 7 2 2 31 35 787
2014 PC-01 5 11 42 16 21 0 5 39 17 19
2014 PC-02 11 22 32 20 9 4 2 31 35 263
2014 PC-03 11 24 32 22 7 2 3 30 37 314
2014 PC-04 8 23 35 26 5 1 2 32 32 133
2014 PC-05 2 39 36 21 2 0 0 23 41 49

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 16 28 34 15 5 1 1 20 45 920
2020 PC-02 9 26 33 18 8 3 2 28 37 319
2020 PC-03 20 26 35 14 3 1 1 18 47 355
2020 PC-04 15 38 33 12 2 0 1 14 53 172
2019 PC 20 32 30 11 4 2 1 15 54 906
2019 PC-02 16 28 33 12 6 3 1 19 47 316
2019 PC-03 22 32 29 12 3 0 1 16 55 358
2019 PC-04 21 38 31 8 2 1 0 10 59 154
2018 PC 23 32 27 11 4 2 1 16 57 827
2018 PC-01 18 27 36 18 0 0 0 18 45 11
2018 PC-02 20 29 28 14 5 2 2 19 52 308
2018 PC-03 23 31 29 10 4 2 1 14 56 308
2018 PC-04 23 43 23 8 2 1 0 10 66 138
2018 PC-05 44 27 13 10 4 0 2 15 72 48
2017 PC 23 34 28 9 4 1 2 13 58 844
2017 PC-01 7 27 40 7 7 7 7 15 38 15
2017 PC-02 18 29 31 11 4 3 4 17 50 317
2017 PC-03 23 36 29 7 4 0 1 11 59 321
2017 PC-04 35 39 17 8 1 0 0 9 74 139
2017 PC-05 29 37 27 7 0 0 0 7 66 41
2014 PC 36 30 23 6 2 1 2 9 67 787
2014 PC-01 26 37 26 0 5 0 5 6 67 19
2014 PC-02 30 28 24 9 2 3 3 12 62 263
2014 PC-03 37 29 23 6 3 1 2 8 68 314
2014 PC-04 42 32 20 5 2 0 0 6 74 133
2014 PC-05 41 30 23 4 2 0 0 6 71 49

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 6 17 36 29 10 1 0 39 24 916
2020 PC-02 2 6 32 40 19 2 1 60 7 317
2020 PC-03 7 17 39 30 6 0 0 36 25 353
2020 PC-04 9 32 40 17 2 0 1 19 41 172
2019 PC 8 19 34 29 8 1 1 38 28 902
2019 PC-02 5 7 31 37 16 2 1 55 13 315
2019 PC-03 8 19 36 31 5 0 0 36 28 356
2019 PC-04 10 37 37 14 1 0 0 16 47 154
2018 PC 10 18 35 27 8 0 1 36 28 823
2018 PC-01 0 0 40 30 30 0 0 60 0 10
2018 PC-02 6 12 30 36 14 1 1 52 18 307
2018 PC-03 10 19 37 27 6 0 1 33 29 307
2018 PC-04 13 29 42 15 2 0 0 17 41 136
2018 PC-05 24 33 37 4 2 0 0 6 57 49
2017 PC 8 19 38 23 10 1 2 33 28 840
2017 PC-01 0 7 7 47 27 7 7 85 8 15
2017 PC-02 5 13 33 30 15 2 3 47 19 317
2017 PC-03 9 19 43 21 8 0 0 30 27 317
2017 PC-04 11 36 40 10 1 0 1 12 48 139
2017 PC-05 27 22 39 12 0 0 0 12 49 41
2014 PC 11 24 34 24 6 1 2 30 35 784
2014 PC-01 0 11 21 32 21 5 11 63 13 19
2014 PC-02 5 18 34 32 9 0 2 42 24 262
2014 PC-03 11 24 37 22 4 1 2 27 35 312
2014 PC-04 17 35 29 18 2 0 0 19 51 133
2014 PC-05 29 28 33 6 2 0 2 8 58 49

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 12 22 32 22 10 2 2 33 34 920
2020 PC-02 5 14 30 30 15 4 2 48 20 319
2020 PC-03 14 20 36 20 7 1 2 28 35 354
2020 PC-04 16 35 26 15 6 1 1 21 52 172
2019 PC 13 23 33 19 8 2 2 28 38 906
2019 PC-02 7 15 33 24 15 4 3 41 24 316
2019 PC-03 14 24 34 20 5 2 1 26 39 358
2019 PC-04 17 37 28 14 1 1 3 15 56 154
2018 PC 17 26 32 16 6 2 1 23 45 828
2018 PC-01 0 18 36 27 9 9 0 40 20 11
2018 PC-02 11 24 29 22 10 3 2 33 37 309
2018 PC-03 19 24 36 13 5 2 2 19 44 307
2018 PC-04 26 31 29 10 3 1 0 13 58 138
2018 PC-05 29 37 27 6 0 0 2 6 67 49
2017 PC 18 28 29 14 6 2 3 22 48 842
2017 PC-01 7 13 20 20 20 0 20 50 25 15
2017 PC-02 10 23 31 19 10 3 5 31 36 317
2017 PC-03 18 32 31 12 6 1 1 18 50 319
2017 PC-04 32 30 27 10 1 1 0 11 62 139
2017 PC-05 39 34 12 15 0 0 0 15 73 41
2014 PC 23 30 26 12 5 1 3 17 55 785
2014 PC-01 21 16 21 21 16 0 5 39 39 19
2014 PC-02 14 26 28 16 8 2 5 26 44 262
2014 PC-03 25 29 25 13 4 1 3 18 57 314
2014 PC-04 30 38 26 4 1 1 1 5 69 133
2014 PC-05 27 48 20 2 0 0 2 2 77 48

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 4 12 29 32 19 2 1 53 17 915
2020 PC-02 5 8 22 31 27 6 2 63 13 319
2020 PC-03 4 15 31 35 14 1 1 50 19 354
2020 PC-04 5 17 30 32 16 0 0 48 21 168
2019 PC 9 19 30 26 12 3 2 40 29 902
2019 PC-02 8 14 27 25 18 4 4 48 23 315
2019 PC-03 10 20 32 27 9 1 1 37 31 357
2019 PC-04 8 27 35 23 6 1 0 29 35 152
2018 PC 11 21 28 25 10 2 2 37 34 826
2018 PC-01 9 9 9 45 18 0 9 70 20 11
2018 PC-02 9 16 26 28 14 3 3 45 27 309
2018 PC-03 11 24 29 24 8 2 2 33 37 307
2018 PC-04 12 26 31 23 5 1 1 29 39 137
2018 PC-05 18 29 31 16 4 0 2 21 48 49
2017 PC 9 20 33 21 12 1 5 35 30 840
2017 PC-01 13 13 7 33 13 0 20 58 33 15
2017 PC-02 8 15 26 23 16 3 8 44 26 315
2017 PC-03 9 19 36 22 10 0 3 34 29 320
2017 PC-04 10 28 40 17 4 0 0 22 38 138
2017 PC-05 5 29 39 15 12 0 0 27 34 41
2014 PC 8 18 29 28 12 2 4 42 27 787
2014 PC-01 0 21 11 37 16 5 11 63 25 19
2014 PC-02 6 18 24 29 14 2 6 47 27 263
2014 PC-03 10 18 31 25 12 1 3 38 29 314
2014 PC-04 7 17 36 26 11 1 2 38 25 133
2014 PC-05 6 14 34 34 8 0 4 44 21 49

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 14 26 32 17 7 2 2 25 41 918
2020 PC-02 9 17 31 25 12 4 3 40 27 317
2020 PC-03 16 26 34 16 5 1 1 21 43 354
2020 PC-04 16 38 30 11 3 1 1 14 55 172
2019 PC 17 28 33 13 5 3 2 19 47 906
2019 PC-02 12 24 34 15 7 5 3 24 39 316
2019 PC-03 18 26 35 14 5 1 1 20 45 358
2019 PC-04 18 38 31 10 1 1 2 11 58 154
2018 PC 19 29 30 13 5 2 2 19 50 828
2018 PC-01 9 9 18 36 9 9 9 56 22 11
2018 PC-02 16 22 31 17 7 4 3 26 41 308
2018 PC-03 19 31 31 12 5 2 1 18 51 308
2018 PC-04 21 38 30 8 1 1 0 9 60 138
2018 PC-05 43 41 10 2 2 0 2 4 85 49
2017 PC 19 29 29 12 6 2 3 19 51 843
2017 PC-01 20 20 27 13 7 0 13 23 46 15
2017 PC-02 13 23 32 16 7 4 6 25 40 316
2017 PC-03 17 32 30 11 7 1 2 19 51 321
2017 PC-04 35 34 22 8 1 0 1 9 70 139
2017 PC-05 29 29 37 5 0 0 0 5 59 41
2014 PC 25 29 27 9 5 2 3 15 56 787
2014 PC-01 16 26 32 5 11 0 11 18 47 19
2014 PC-02 17 25 32 11 6 5 5 18 47 263
2014 PC-03 25 29 28 9 5 2 2 15 56 314
2014 PC-04 34 35 19 10 2 1 0 11 70 133
2014 PC-05 41 30 21 4 0 0 4 4 74 49

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 4 16 42 28 9 1 0 37 21 920
2020 PC-02 4 11 38 32 13 2 1 46 15 319
2020 PC-03 4 19 43 27 8 0 0 34 23 354
2020 PC-04 3 15 51 26 5 0 1 30 18 172
2019 PC 11 24 37 18 8 0 1 27 35 906
2019 PC-02 8 21 37 20 13 1 1 33 29 317
2019 PC-03 11 24 38 19 7 0 1 26 36 357
2019 PC-04 13 27 38 17 4 0 1 21 41 154

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 15 42 20 16 3 5 0 60 20 913
2020 PC-02 20 44 17 11 1 6 0 69 13 317
2020 PC-03 12 43 18 17 3 5 0 58 22 350
2020 PC-04 13 39 22 19 4 2 0 54 23 171
2019 PC 9 33 26 20 6 6 0 45 28 898
2019 PC-02 14 33 22 17 4 9 0 52 23 312
2019 PC-03 7 35 28 21 5 5 0 44 27 356
2019 PC-04 7 31 29 22 9 2 0 39 31 153

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 60 28 7 3 2 1 0 88 5 919
2020 PC-02 57 29 8 2 2 2 0 87 4 319
2020 PC-03 59 27 6 4 3 0 0 86 7 354
2020 PC-04 65 28 4 2 1 0 0 94 2 171
2019 PC 55 29 7 6 2 1 0 84 9 905
2019 PC-02 55 26 8 9 2 1 0 82 10 317
2019 PC-03 49 31 8 6 3 1 0 82 10 358
2019 PC-04 64 27 3 5 2 0 0 91 7 153
2018 PC 47 32 8 7 5 0 0 79 12 827
2018 PC-01 40 20 30 10 0 0 0 60 10 10
2018 PC-02 44 33 7 11 4 1 0 78 15 309
2018 PC-03 48 29 10 6 7 0 0 77 13 307
2018 PC-04 54 33 5 3 4 1 0 88 7 138
2018 PC-05 57 35 6 2 0 0 0 92 2 49
2017 PC 48 32 7 8 3 1 0 81 11 846
2017 PC-01 47 27 7 13 0 0 7 79 14 15
2017 PC-02 47 31 8 9 4 1 0 79 13 318
2017 PC-03 47 33 9 7 4 1 0 80 11 322
2017 PC-04 52 32 4 9 2 1 0 86 11 139
2017 PC-05 71 24 2 0 2 0 0 95 2 41
2014 PC 49 30 8 9 3 0 1 80 12 787
2014 PC-01 74 5 5 16 0 0 0 79 16 19
2014 PC-02 48 32 8 8 3 0 0 80 11 263
2014 PC-03 45 32 8 8 5 0 1 78 13 314
2014 PC-04 56 27 6 8 2 1 0 84 10 133
2014 PC-05 58 26 5 11 0 0 0 84 11 49

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 67 27 3 2 1 0 0 94 3 920
2020 PC-02 65 28 4 2 1 0 0 93 3 319
2020 PC-03 68 25 3 2 2 0 0 94 3 354
2020 PC-04 66 30 1 3 1 0 0 96 3 172
2019 PC 62 30 4 4 1 0 0 91 5 903
2019 PC-02 65 27 4 4 0 0 0 92 4 317
2019 PC-03 60 29 4 5 2 0 0 89 7 356
2019 PC-04 59 36 4 1 1 0 0 94 2 152
2018 PC 57 31 7 3 2 0 0 88 6 830
2018 PC-01 55 27 18 0 0 0 0 82 0 11
2018 PC-02 59 29 7 3 2 0 0 88 5 310
2018 PC-03 56 30 7 4 3 0 0 87 7 307
2018 PC-04 54 37 5 2 2 0 0 91 4 139
2018 PC-05 59 31 4 4 2 0 0 90 6 49
2017 PC 54 38 4 3 1 0 0 92 4 846
2017 PC-01 33 33 20 7 7 0 0 67 13 15
2017 PC-02 53 38 4 3 1 0 0 92 4 318
2017 PC-03 55 36 4 3 2 0 0 91 5 322
2017 PC-04 52 41 1 4 1 0 0 94 5 139
2017 PC-05 66 32 2 0 0 0 0 98 0 41
2014 PC 54 35 5 4 2 0 0 89 6 786
2014 PC-01 79 16 0 5 0 0 0 95 5 19
2014 PC-02 54 35 5 4 1 0 0 90 5 263
2014 PC-03 51 36 6 4 2 1 0 88 7 314
2014 PC-04 56 34 4 5 2 0 0 90 6 132
2014 PC-05 56 38 4 2 0 0 0 94 2 49

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 59 32 5 2 1 1 0 92 3 915
2020 PC-02 58 32 6 1 2 0 0 91 3 316
2020 PC-03 58 33 5 2 1 1 0 92 3 354
2020 PC-04 66 29 2 2 0 1 0 95 2 170
2019 PC 55 35 5 2 1 1 0 91 3 904
2019 PC-02 54 34 6 2 2 2 0 90 4 315
2019 PC-03 55 35 5 2 1 1 0 91 4 358
2019 PC-04 54 39 5 1 1 0 0 93 2 153
2018 PC 46 39 8 3 2 1 0 86 5 829
2018 PC-01 36 45 9 0 0 9 0 90 0 11
2018 PC-02 46 40 8 5 1 1 0 86 6 310
2018 PC-03 45 39 8 4 3 1 0 85 7 306
2018 PC-04 47 43 8 1 1 0 0 91 1 139
2018 PC-05 59 29 8 0 4 0 0 88 4 49

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 37 44 12 3 2 2 0 83 5 918
2020 PC-02 41 44 9 3 2 1 0 86 4 319
2020 PC-03 36 42 12 5 3 3 0 80 8 355
2020 PC-04 34 47 14 4 1 1 0 81 5 169
2019 PC 35 45 11 5 1 3 0 82 6 900
2019 PC-02 39 44 10 3 1 3 0 85 5 315
2019 PC-03 35 46 10 5 2 3 0 83 6 355
2019 PC-04 30 45 14 7 2 2 0 76 9 152
2018 PC 39 43 11 4 2 2 0 83 6 829
2018 PC-01 45 45 9 0 0 0 0 91 0 11
2018 PC-02 40 41 11 4 2 2 0 84 5 309
2018 PC-03 40 40 11 5 2 1 0 82 7 307
2018 PC-04 37 47 10 4 1 1 0 84 6 139
2018 PC-05 39 53 8 0 0 0 0 92 0 49
2017 PC 34 46 11 4 2 3 0 83 6 845
2017 PC-01 33 53 7 7 0 0 0 87 7 15
2017 PC-02 39 43 8 3 1 4 0 87 4 317
2017 PC-03 33 47 11 3 3 3 0 82 6 322
2017 PC-04 24 51 16 6 1 1 0 76 8 139
2017 PC-05 39 49 10 2 0 0 0 88 2 41
2014 PC 36 44 11 5 1 3 0 82 6 786
2014 PC-01 68 26 0 0 0 5 0 100 0 19
2014 PC-02 36 43 11 4 1 5 0 83 5 262
2014 PC-03 34 45 11 5 1 3 0 82 6 314
2014 PC-04 36 44 10 7 2 2 0 82 8 133
2014 PC-05 32 43 21 4 0 0 0 75 4 49

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 36 41 11 6 1 5 0 81 7 915
2020 PC-02 38 38 9 6 1 7 0 82 8 316
2020 PC-03 35 41 12 5 2 5 0 80 7 353
2020 PC-04 34 47 10 6 0 2 0 83 7 172
2019 PC 41 41 11 3 2 3 0 85 4 904
2019 PC-02 43 38 10 2 2 5 0 86 4 315
2019 PC-03 40 41 11 1 3 3 0 85 4 357
2019 PC-04 40 43 10 6 0 1 0 84 6 154
2018 PC 39 38 13 4 1 5 0 81 6 829
2018 PC-01 36 55 9 0 0 0 0 91 0 11
2018 PC-02 38 34 14 6 1 6 0 77 7 308
2018 PC-03 41 35 11 4 1 6 0 82 6 309
2018 PC-04 37 44 14 3 1 1 0 82 4 138
2018 PC-05 35 51 14 0 0 0 0 86 0 49
2017 PC 30 41 15 5 2 7 0 77 7 844
2017 PC-01 27 53 13 0 7 0 0 80 7 15
2017 PC-02 32 37 14 7 1 10 1 76 8 317
2017 PC-03 31 42 14 4 2 7 0 78 6 322
2017 PC-04 26 46 19 3 3 2 0 74 6 138
2017 PC-05 29 46 17 5 0 2 0 78 5 41
2014 PC 38 37 13 3 1 7 0 81 4 785
2014 PC-01 68 16 11 0 0 5 0 89 0 19
2014 PC-02 36 37 13 4 2 9 0 80 6 262
2014 PC-03 39 37 13 3 1 8 0 82 4 314
2014 PC-04 42 39 11 2 2 5 1 86 3 132
2014 PC-05 30 39 21 4 2 4 0 72 6 49

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 58 32 6 2 1 0 0 90 3 915
2020 PC-02 61 30 6 1 1 0 0 92 2 316
2020 PC-03 56 33 6 3 1 0 0 90 4 352
2020 PC-04 58 31 6 3 1 1 0 91 4 172
2019 PC 52 37 7 3 1 0 0 89 4 906
2019 PC-02 57 33 6 2 1 0 0 91 3 316
2019 PC-03 49 37 8 4 1 0 0 86 6 358
2019 PC-04 48 42 6 3 1 0 0 90 4 154
2018 PC 46 40 8 3 2 0 0 87 5 828
2018 PC-01 55 45 0 0 0 0 0 100 0 11
2018 PC-02 49 39 9 1 2 0 0 87 3 309
2018 PC-03 43 39 10 6 2 0 0 82 8 309
2018 PC-04 46 45 4 4 1 0 0 90 5 136
2018 PC-05 49 45 4 2 0 0 0 94 2 49
2017 PC 42 43 9 4 2 0 0 85 6 846
2017 PC-01 27 60 7 7 0 0 0 87 7 15
2017 PC-02 47 37 11 5 1 0 0 83 6 318
2017 PC-03 40 45 8 4 2 0 0 85 6 322
2017 PC-04 34 52 7 5 2 0 0 86 7 139
2017 PC-05 54 41 2 2 0 0 0 95 2 41
2014 PC 41 40 11 5 2 1 0 82 7 786
2014 PC-01 79 11 5 0 0 5 0 94 0 19
2014 PC-02 41 38 14 4 2 1 0 80 6 262
2014 PC-03 40 41 9 7 2 0 0 82 9 314
2014 PC-04 41 44 10 3 2 0 0 85 5 133
2014 PC-05 38 50 10 0 2 0 0 88 2 49

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 56 23 7 2 2 6 4 88 4 922
2020 PC-02 48 23 9 3 3 10 6 84 6 320
2020 PC-03 57 24 6 2 2 5 4 89 4 355
2020 PC-04 65 21 6 2 1 3 2 91 2 172

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 32 40 13 6 1 7 1 78 8 919
2020 PC-02 30 39 14 5 2 9 1 77 8 318
2020 PC-03 36 36 12 6 2 7 1 79 9 354
2020 PC-04 28 47 15 5 1 4 0 79 5 172

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 47 32 7 4 2 5 2 86 6 916
2020 PC-02 43 32 9 4 3 8 2 83 7 317
2020 PC-03 46 35 7 3 2 4 3 87 5 353
2020 PC-04 53 31 5 6 0 2 2 88 7 172

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 0 0 30 40 20 10 0 0 67 10

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 33 31 15 4 3 9 7 75 7 921
2020 PC-02 33 26 17 3 3 12 8 73 6 320
2020 PC-03 32 32 14 4 3 8 6 75 8 354
2020 PC-04 34 40 10 6 1 5 4 81 8 172
2019 PC 34 31 13 7 3 7 6 74 11 903
2019 PC-02 36 27 11 6 2 10 7 77 10 315
2019 PC-03 30 32 13 9 4 8 4 71 14 358
2019 PC-04 38 35 15 7 1 2 2 76 8 152
2018 PC 23 36 16 7 4 8 5 68 13 828
2018 PC-01 27 27 9 18 0 9 9 67 22 11
2018 PC-02 25 33 15 7 4 11 6 69 14 309
2018 PC-03 25 33 18 7 6 7 5 65 14 307
2018 PC-04 19 46 12 7 3 7 7 74 12 138
2018 PC-05 22 51 18 0 2 4 2 78 2 49
2017 PC 29 34 14 8 3 7 6 72 12 845
2017 PC-01 20 73 0 0 0 0 7 100 0 15
2017 PC-02 32 28 16 7 3 9 6 70 12 318
2017 PC-03 26 35 14 9 3 7 7 70 14 322
2017 PC-04 24 40 14 10 3 4 6 71 14 139
2017 PC-05 45 48 3 5 0 0 0 93 5 40
2014 PC 33 32 11 8 4 6 6 73 14 787
2014 PC-01 74 16 5 5 0 0 0 89 5 19
2014 PC-02 32 27 12 7 5 8 8 71 15 263
2014 PC-03 30 33 11 9 4 6 5 71 16 314
2014 PC-04 35 40 11 5 5 3 2 79 10 133
2014 PC-05 36 42 7 11 0 0 4 81 11 49

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 36 42 10 7 2 2 1 81 9 917
2020 PC-02 32 43 11 8 1 2 2 79 10 317
2020 PC-03 34 43 10 6 3 3 1 80 9 353
2020 PC-04 45 38 7 8 0 1 1 85 8 172
2019 PC 33 45 11 6 2 2 1 80 8 904
2019 PC-02 35 37 12 8 2 3 1 76 11 316
2019 PC-03 30 50 10 6 2 1 1 82 8 358
2019 PC-04 36 47 11 4 1 1 1 84 5 152
2018 PC 32 42 12 8 3 3 0 76 12 827
2018 PC-01 18 55 27 0 0 0 0 73 0 11
2018 PC-02 26 40 14 12 4 4 1 69 16 307
2018 PC-03 32 42 12 8 3 3 0 77 11 308
2018 PC-04 40 46 8 3 3 0 0 86 6 138
2018 PC-05 53 31 10 4 2 0 0 84 6 49
2017 PC 34 42 11 7 3 3 1 79 10 843
2017 PC-01 27 53 7 13 0 0 0 80 13 15
2017 PC-02 28 43 13 7 3 5 1 76 10 318
2017 PC-03 36 41 10 7 3 2 1 80 10 320
2017 PC-04 42 36 9 6 4 3 0 81 10 138
2017 PC-05 46 41 2 5 2 2 0 90 8 41
2014 PC 42 40 8 6 2 1 1 84 8 786
2014 PC-01 42 32 5 5 11 5 0 78 17 19
2014 PC-02 36 45 9 6 1 2 1 83 7 262
2014 PC-03 43 38 9 5 2 1 1 83 7 314
2014 PC-04 53 35 5 5 2 0 0 88 7 133
2014 PC-05 50 37 4 7 0 0 2 89 7 49

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 40 41 14 3 1 1 0 82 4 916
2020 PC-02 41 40 13 3 1 2 1 83 4 317
2020 PC-03 39 41 14 3 2 1 0 81 5 353
2020 PC-04 41 44 12 2 0 1 0 85 2 171
2019 PC 33 45 15 3 1 2 0 80 5 902
2019 PC-02 34 45 15 3 1 2 0 81 4 316
2019 PC-03 34 44 14 4 1 2 0 80 6 356
2019 PC-04 34 47 14 3 1 0 0 82 4 152
2018 PC 31 41 18 6 2 2 0 74 8 822
2018 PC-01 27 55 18 0 0 0 0 82 0 11
2018 PC-02 30 39 22 5 2 2 0 70 7 306
2018 PC-03 30 43 15 7 3 2 0 75 10 307
2018 PC-04 36 41 16 7 1 0 0 76 8 135
2018 PC-05 39 37 20 2 2 0 0 76 4 49

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 24 33 16 10 5 10 2 64 18 919
2020 PC-02 28 35 15 8 5 7 3 69 14 319
2020 PC-03 22 31 14 10 7 13 2 63 20 353
2020 PC-04 20 33 19 13 4 9 2 59 19 172
2019 PC 19 29 20 11 7 12 2 56 21 904
2019 PC-02 22 28 17 11 5 14 3 60 20 316
2019 PC-03 17 31 19 11 9 12 1 55 23 357
2019 PC-04 21 28 22 9 9 10 1 55 20 153
2018 PC 17 30 18 13 9 11 1 54 25 830
2018 PC-01 18 36 27 9 0 9 0 60 10 11
2018 PC-02 16 28 19 15 7 14 1 52 25 309
2018 PC-03 16 31 16 14 11 11 0 54 28 308
2018 PC-04 21 29 19 11 9 9 3 57 22 139
2018 PC-05 31 27 16 12 4 6 4 64 18 49
2017 PC 16 28 18 13 10 12 2 52 26 843
2017 PC-01 20 33 27 13 7 0 0 53 20 15
2017 PC-02 17 31 18 10 10 13 2 56 23 318
2017 PC-03 16 25 15 17 11 14 3 49 33 321
2017 PC-04 17 25 23 12 10 12 1 48 26 137
2017 PC-05 15 49 17 7 7 5 0 67 15 41
2014 PC 16 26 17 16 10 14 2 49 31 786
2014 PC-01 32 37 11 0 11 11 0 76 12 19
2014 PC-02 16 28 17 15 9 13 2 52 28 262
2014 PC-03 16 23 16 16 12 15 2 47 34 314
2014 PC-04 13 26 16 19 9 16 1 47 33 133
2014 PC-05 18 31 22 12 9 6 2 53 23 49

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 28 52 6 11 2 0 0 80 13 917
2020 PC-02 29 53 7 8 2 0 0 83 10 319
2020 PC-03 32 49 7 12 1 0 0 80 13 353
2020 PC-04 22 60 3 13 2 0 0 82 15 171

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 32 43 11 11 2 0 0 76 13 921
2020 PC-02 31 43 13 11 2 0 0 74 13 320
2020 PC-03 34 44 9 11 3 0 0 78 14 355
2020 PC-04 29 47 9 12 2 0 0 77 14 171
2019 PC 42 35 7 11 5 0 0 77 16 906
2019 PC-02 41 38 9 9 3 0 0 80 12 317
2019 PC-03 40 35 6 14 4 0 0 75 18 357
2019 PC-04 44 31 6 10 9 0 0 75 19 154
2017 PC 44 38 6 8 4 0 0 82 12 846
2017 PC-01 33 60 7 0 0 0 0 93 0 15
2017 PC-02 43 40 7 8 2 0 0 83 10 318
2017 PC-03 43 36 7 9 5 0 0 79 14 322
2017 PC-04 46 37 4 6 6 0 0 84 13 139
2017 PC-05 56 32 0 10 2 0 0 88 12 41
2014 PC 49 34 5 8 4 0 0 83 12 787
2014 PC-01 74 26 0 0 0 0 0 100 0 19
2014 PC-02 46 36 5 9 4 0 0 82 13 263
2014 PC-03 49 33 6 7 4 0 0 82 12 314
2014 PC-04 49 33 7 7 4 0 0 82 11 133
2014 PC-05 45 39 2 10 4 0 0 84 14 49

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 45 38 10 6 1 0 0 83 7 916
2020 PC-02 43 40 11 5 1 0 0 83 6 318
2020 PC-03 46 37 8 7 1 1 1 84 7 353
2020 PC-04 47 36 11 4 1 0 0 84 5 171
2019 PC 54 38 5 2 1 0 0 92 3 892
2019 PC-02 51 39 6 3 1 0 0 90 4 312
2019 PC-03 53 38 4 2 2 0 0 92 4 351
2019 PC-04 58 38 2 1 1 1 0 96 2 154
2017 PC 53 36 7 3 0 0 0 89 3 843
2017 PC-01 53 47 0 0 0 0 0 100 0 15
2017 PC-02 50 37 9 3 0 0 0 87 4 318
2017 PC-03 51 38 7 3 1 0 0 89 4 320
2017 PC-04 58 34 5 2 1 0 1 92 3 139
2017 PC-05 80 13 5 3 0 0 0 93 3 40
2014 PC 54 34 5 5 1 0 1 89 6 787
2014 PC-01 63 37 0 0 0 0 0 100 0 19
2014 PC-02 51 35 7 5 2 0 1 87 6 263
2014 PC-03 57 30 4 5 2 1 1 88 7 314
2014 PC-04 54 38 3 5 1 0 0 92 5 133
2014 PC-05 52 44 0 4 0 0 0 96 4 49

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 72 20 3 2 1 1 0 94 3 914
2020 PC-02 74 19 2 3 0 1 0 94 4 318
2020 PC-03 71 20 4 1 2 1 1 93 3 353
2020 PC-04 70 23 5 0 1 0 1 94 1 168
2017 PC 64 22 5 4 2 1 2 88 6 843
2017 PC-01 73 27 0 0 0 0 0 100 0 15
2017 PC-02 63 22 7 3 2 1 2 88 5 318
2017 PC-03 66 21 4 5 2 0 1 89 7 322
2017 PC-04 61 23 5 6 2 1 2 86 8 137
2017 PC-05 63 30 0 3 5 0 0 93 8 40
2014 PC 66 22 5 4 1 1 1 90 5 787
2014 PC-01 74 26 0 0 0 0 0 100 0 19
2014 PC-02 61 26 5 5 2 1 1 89 7 263
2014 PC-03 67 20 5 4 1 1 2 90 5 314
2014 PC-04 73 17 6 2 2 0 0 90 4 133
2014 PC-05 66 20 6 6 2 0 0 86 8 49

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 41 31 14 4 1 7 2 79 5 921
2020 PC-02 45 30 12 3 1 7 2 83 4 320
2020 PC-03 41 29 14 3 1 9 3 79 5 354
2020 PC-04 35 36 16 8 1 2 3 75 9 172
2019 PC 41 30 12 5 1 10 1 79 7 907
2019 PC-02 44 26 10 6 2 11 2 80 8 317
2019 PC-03 42 31 11 4 1 9 1 81 6 358
2019 PC-04 37 36 15 4 2 6 1 78 6 154

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 5 95 922
2020 PC-02 4 96 320
2020 PC-03 6 94 355
2020 PC-04 4 96 172
2019 PC 8 92 904
2019 PC-02 10 90 315
2019 PC-03 8 92 358
2019 PC-04 8 92 153
2018 PC 9 91 826
2018 PC-02 11 89 308
2018 PC-03 9 91 309
2018 PC-04 7 93 136

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 40 60 43
2020 PC-03 43 57 21
2019 PC 39 61 76
2019 PC-02 52 48 31
2019 PC-03 30 70 27
2018 PC 46 54 78
2018 PC-02 55 45 33
2018 PC-03 48 52 29

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 60 40 43
2020 PC-03 57 43 21
2019 PC 67 33 76
2019 PC-02 71 29 31
2019 PC-03 67 33 27
2018 PC 62 38 78
2018 PC-02 64 36 33
2018 PC-03 55 45 29

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 11 89 76
2019 PC-02 0 100 31
2018 PC 10 90 78
2018 PC-03 17 83 29

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 0 100 43
2020 PC-03 0 100 21
2019 PC 0 100 76
2019 PC-02 0 100 31
2019 PC-03 0 100 27
2018 PC 0 100 78
2018 PC-02 0 100 33
2018 PC-03 0 100 29
2018 PC-04 0 100 10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 0 100 43
2020 PC-03 0 100 21

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 16 84 43
2019 PC 31 69 74
2019 PC-02 26 74 31
2019 PC-03 42 58 26
2018 PC 44 56 78
2018 PC-02 42 58 33
2018 PC-03 45 55 29

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 35 65 43
2020 PC-03 43 57 21
2019 PC 42 58 74
2019 PC-02 52 48 31
2019 PC-03 35 65 26
2018 PC 51 49 78
2018 PC-02 55 45 33
2018 PC-03 41 59 29

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 44 56 43
2020 PC-03 43 57 21
2019 PC 42 58 74
2019 PC-02 39 61 31
2019 PC-03 50 50 26
2018 PC 47 53 78
2018 PC-02 45 55 33
2018 PC-03 52 48 29

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 30 70 43
2020 PC-03 38 62 21
2019 PC 38 62 74
2019 PC-02 45 55 31
2019 PC-03 35 65 26
2018 PC 40 60 78
2018 PC-02 39 61 33
2018 PC-03 38 62 29

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 28 72 43
2020 PC-03 29 71 21
2019 PC 34 66 74
2019 PC-02 32 68 31
2019 PC-03 38 62 26
2018 PC 45 55 78
2018 PC-02 33 67 33
2018 PC-03 48 52 29

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 58 42 43
2020 PC-03 62 38 21
2019 PC 65 35 74
2019 PC-02 65 35 31
2019 PC-03 62 38 26
2018 PC 58 42 78
2018 PC-02 61 39 33
2018 PC-03 52 48 29

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 33 67 43
2020 PC-03 24 76 21
2019 PC 30 70 74
2019 PC-02 26 74 31
2019 PC-03 27 73 26
2018 PC 32 68 78
2018 PC-02 24 76 33
2018 PC-03 41 59 29

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 0 100 43
2020 PC-03 0 100 21
2019 PC 0 100 74
2019 PC-02 0 100 31
2019 PC-03 0 100 26

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 12 88 43
2019 PC 9 91 74
2018 PC 9 91 78
2018 PC-04 0 100 10

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 51 49 43
2020 PC-03 43 57 21
2019 PC 42 58 74
2019 PC-02 45 55 31
2019 PC-03 38 62 26
2018 PC 40 60 78
2018 PC-02 39 61 33
2018 PC-03 38 62 29

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 16 84 43
2019 PC 22 78 74
2019 PC-03 27 73 26
2018 PC 18 82 78
2018 PC-02 21 79 33

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 16 84 43
2019 PC 22 78 74
2019 PC-02 29 71 31
2018 PC 18 82 78
2018 PC-02 15 85 33
2018 PC-03 24 76 29

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 37 63 43
2020 PC-03 43 57 21
2019 PC 48 52 73
2019 PC-02 50 50 30
2019 PC-03 42 58 26
2018 PC 64 36 78
2018 PC-02 64 36 33
2018 PC-03 66 34 29

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 16 84 43
2020 PC-03 24 76 21
2019 PC 33 67 73
2019 PC-02 37 63 30
2019 PC-03 19 81 26
2018 PC 33 67 78
2018 PC-02 36 64 33
2018 PC-03 28 72 29

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 12 88 73
2018 PC 13 87 78
2018 PC-03 17 83 29

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 14 86 43
2019 PC 25 75 73
2019 PC-02 23 77 30
2019 PC-03 35 65 26
2018 PC 24 76 78
2018 PC-02 24 76 33
2018 PC-03 28 72 29

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 12 88 43
2019 PC 23 77 73
2019 PC-02 20 80 30
2019 PC-03 27 73 26
2018 PC 10 90 78

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 12 88 43
2019 PC 12 88 73
2019 PC-02 17 83 30
2018 PC 13 87 78
2018 PC-02 18 82 33

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 12 88 73
2018 PC 13 87 78

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 47 53 43
2020 PC-03 48 52 21
2019 PC 26 74 73
2019 PC-02 23 77 30
2019 PC-03 31 69 26
2018 PC 22 78 78
2018 PC-02 24 76 33
2018 PC-03 24 76 29

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 9 91 75

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 25 75 75
2018 PC-02 24 76 33
2018 PC-03 31 69 26

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 15 85 75
2018 PC-02 18 82 33

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 8 92 75

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 16 84 75
2018 PC-02 15 85 33
2018 PC-03 23 77 26

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 12 88 75

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 17 83 75
2018 PC-02 18 82 33
2018 PC-03 27 73 26

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 9 91 75
2018 PC-02 18 82 33

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 28 72 75
2018 PC-02 36 64 33

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 9 91 75

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 39 61 75
2018 PC-02 42 58 33
2018 PC-03 35 65 26

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 59 41 75
2018 PC-02 58 42 33
2018 PC-03 58 42 26

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 11 89 75

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 13 15 14 5 2 42 8 57 14 919
2020 PC-02 13 12 14 3 2 44 13 58 10 318
2020 PC-03 12 16 14 5 3 44 6 55 16 355
2020 PC-04 16 19 16 6 1 36 7 60 12 172
2019 PC 12 16 15 5 4 37 10 53 17 905
2019 PC-02 15 14 11 4 3 39 13 61 16 316
2019 PC-03 8 16 18 6 4 40 8 46 19 357
2019 PC-04 12 21 19 4 5 29 10 55 15 154
2018 PC 11 17 17 6 4 38 8 50 18 823
2018 PC-01 0 9 9 0 0 36 45 50 0 11
2018 PC-02 11 16 15 6 5 38 9 50 21 308
2018 PC-03 10 14 18 7 3 42 6 46 20 305
2018 PC-04 11 21 17 2 4 37 7 58 12 136
2018 PC-05 18 29 22 6 4 18 2 59 13 49
2017 PC 10 16 19 4 4 37 9 49 15 846
2017 PC-01 7 47 7 20 0 13 7 67 25 15
2017 PC-02 11 11 18 3 3 43 12 49 12 318
2017 PC-03 9 17 19 4 5 38 9 47 17 322
2017 PC-04 9 15 24 4 7 32 9 42 18 139
2017 PC-05 12 44 17 2 5 17 2 70 9 41
2014 PC 11 13 18 5 3 42 10 48 15 786
2014 PC-01 21 16 11 0 5 42 5 70 10 19
2014 PC-02 8 11 13 4 2 50 11 49 17 262
2014 PC-03 10 11 22 4 2 41 10 42 13 314
2014 PC-04 15 14 17 5 3 38 8 54 15 133
2014 PC-05 14 30 24 8 2 14 8 57 13 49

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 32 40 13 4 2 9 1 80 6 921
2020 PC-02 32 41 9 4 1 12 1 83 6 319
2020 PC-03 32 38 14 3 3 10 1 77 7 355
2020 PC-04 35 40 16 2 1 6 0 80 4 172
2019 PC 31 38 14 4 3 10 0 76 8 907
2019 PC-02 33 35 11 5 2 13 0 79 9 317
2019 PC-03 30 36 18 4 3 9 0 73 8 358
2019 PC-04 29 45 13 3 5 6 0 79 8 154
2018 PC 24 39 18 5 3 11 0 71 8 826
2018 PC-01 18 55 18 0 0 9 0 80 0 11
2018 PC-02 23 38 18 3 4 13 1 70 9 309
2018 PC-03 25 37 17 6 2 12 0 71 9 305
2018 PC-04 25 42 18 5 3 7 1 72 9 138
2018 PC-05 31 49 16 4 0 0 0 80 4 49
2017 PC 23 40 18 3 3 11 1 73 7 846
2017 PC-01 20 40 20 7 0 13 0 69 8 15
2017 PC-02 24 40 14 2 2 17 1 78 5 318
2017 PC-03 23 41 19 3 4 9 1 71 8 322
2017 PC-04 22 33 25 6 3 9 1 62 10 139
2017 PC-05 29 61 5 0 2 2 0 93 3 41
2014 PC 23 32 19 5 2 18 1 68 9 786
2014 PC-01 42 11 11 11 0 26 0 71 14 19
2014 PC-02 22 32 14 3 2 25 2 74 7 262
2014 PC-03 22 30 22 6 2 17 1 64 10 314
2014 PC-04 26 34 21 4 2 12 1 69 7 133
2014 PC-05 26 34 24 11 3 2 0 61 14 49

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 5 95 921
2020 PC-02 6 94 320
2020 PC-03 4 96 355
2020 PC-04 5 95 172
2019 PC 4 96 902
2019 PC-02 5 95 314
2019 PC-03 4 96 358
2018 PC 5 95 827
2018 PC-01 0 100 10
2018 PC-02 5 95 308
2018 PC-03 7 93 308

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 38 62 45
2020 PC-02 30 70 20
2020 PC-03 36 64 14
2019 PC 26 74 34
2019 PC-02 35 65 17
2018 PC 23 77 44
2018 PC-02 38 63 16

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 71 29 45
2020 PC-02 60 40 20
2020 PC-03 100 0 14
2019 PC 79 21 34
2018 PC 84 16 44

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 0 100 45
2020 PC-02 0 100 20
2020 PC-03 0 100 14
2019 PC 0 100 34
2019 PC-02 0 100 17
2018 PC 0 100 44
2018 PC-02 0 100 16
2018 PC-03 0 100 22

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 0 100 45
2020 PC-02 0 100 20
2020 PC-03 0 100 14
2019 PC 0 100 34
2019 PC-02 0 100 17
2018 PC 0 100 44
2018 PC-02 0 100 16
2018 PC-03 0 100 22

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 0 100 44
2018 PC-02 0 100 16
2018 PC-03 0 100 22

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 13 87 45
2020 PC-03 0 100 14

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 22 78 45
2020 PC-02 30 70 20
2019 PC 26 74 34
2019 PC-03 47 53 15
2018 PC 11 89 44

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 18 82 45
2020 PC-02 25 75 20
2019 PC 21 79 34
2019 PC-03 33 67 15

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 16 84 45

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 31 69 45
2020 PC-02 30 70 20
2019 PC 15 85 34
2018 PC 23 77 44
2018 PC-03 32 68 22

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 42 58 45
2020 PC-02 45 55 20
2019 PC 26 74 34
2018 PC 23 77 44
2018 PC-03 27 73 22

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 34
2019 PC-02 0 100 17
2018 PC 0 100 44
2018 PC-02 0 100 16
2018 PC-03 0 100 22

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 34
2019 PC-02 0 100 17
2018 PC 0 100 44
2018 PC-02 0 100 16
2018 PC-03 0 100 22

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 16 84 45
2019 PC 18 82 34
2019 PC-02 29 71 17
2018 PC 18 82 44
2018 PC-02 31 69 16

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 0 100 45
2020 PC-02 0 100 20
2020 PC-03 0 100 14
2019 PC 0 100 34
2019 PC-02 0 100 17
2018 PC 0 100 44
2018 PC-02 0 100 16
2018 PC-03 0 100 22

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 13 87 45
2019 PC 18 82 34
2018 PC 16 84 44

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 0 100 45
2020 PC-02 0 100 20
2020 PC-03 0 100 14
2019 PC 0 100 34
2019 PC-02 0 100 17
2018 PC 0 100 44
2018 PC-02 0 100 16
2018 PC-03 0 100 22

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 27 73 44

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 36 64 45
2020 PC-02 25 75 20
2020 PC-03 50 50 14
2019 PC 35 65 34
2019 PC-02 47 53 17
2018 PC 34 66 44
2018 PC-02 38 63 16
2018 PC-03 23 77 22

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 15 85 34
2018 PC 16 84 44

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 0 100 45
2020 PC-02 0 100 20
2020 PC-03 0 100 14

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 22 78 45
2019 PC 32 68 34
2019 PC-02 35 65 17
2018 PC 20 80 44
2018 PC-03 23 77 22

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 0 100 44
2018 PC-02 0 100 16
2018 PC-03 0 100 22

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 18 82 45

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 40 60 45
2020 PC-02 50 50 20
2020 PC-03 43 57 14
2019 PC 41 59 34
2019 PC-02 35 65 17
2018 PC 52 48 44
2018 PC-02 63 38 16
2018 PC-03 50 50 22

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 21 79 42

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 0 100 42
2018 PC-02 0 100 15
2018 PC-03 0 100 21

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 0 100 42
2018 PC-02 0 100 15
2018 PC-03 0 100 21

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 0 100 42
2018 PC-02 0 100 15
2018 PC-03 0 100 21

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 29 71 42
2018 PC-02 40 60 15
2018 PC-03 24 76 21

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 12 88 42

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 29 71 42
2018 PC-03 24 76 21

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 64 36 42
2018 PC-02 47 53 15
2018 PC-03 71 29 21

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 0 100 42
2018 PC-02 0 100 15
2018 PC-03 0 100 21

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 13 15 14 3 2 45 8 60 10 918
2020 PC-02 15 13 12 3 1 45 11 63 10 317
2020 PC-03 11 15 15 3 3 46 7 55 12 355
2020 PC-04 16 19 15 1 1 43 5 67 4 171
2019 PC 13 14 15 2 1 44 10 59 7 904
2019 PC-02 14 13 12 3 1 45 13 64 9 316
2019 PC-03 11 13 18 2 1 47 7 54 7 356
2019 PC-04 12 18 18 3 1 38 10 59 8 154
2018 PC 12 15 19 2 2 42 7 52 9 826
2018 PC-01 9 9 9 0 0 36 36 67 0 11
2018 PC-02 13 15 17 1 3 43 8 57 9 309
2018 PC-03 10 13 21 4 2 46 5 46 12 308
2018 PC-04 10 19 19 1 2 39 9 56 7 136
2018 PC-05 19 25 29 2 0 21 4 58 3 48
2017 PC 10 15 17 2 1 46 9 54 8 844
2017 PC-01 7 33 7 7 0 20 27 75 13 15
2017 PC-02 10 14 17 4 1 47 8 52 11 318
2017 PC-03 9 12 18 2 2 50 9 50 8 320
2017 PC-04 11 14 18 1 1 46 8 56 5 139
2017 PC-05 17 34 17 0 0 24 7 75 0 41
2014 PC 11 12 16 2 1 49 8 54 8 786
2014 PC-01 11 11 16 0 0 53 11 57 0 19
2014 PC-02 10 12 14 2 2 52 9 55 9 263
2014 PC-03 9 11 18 4 1 50 8 47 11 314
2014 PC-04 16 11 13 2 1 49 9 64 5 132
2014 PC-05 20 23 22 0 2 27 6 64 3 49

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 31 40 14 3 2 9 1 79 6 919
2020 PC-02 31 42 11 3 2 11 1 82 5 318
2020 PC-03 31 38 15 4 2 10 1 77 7 354
2020 PC-04 34 41 15 2 2 6 0 80 4 172
2019 PC 32 35 14 3 1 14 1 79 5 907
2019 PC-02 32 32 14 3 1 18 1 78 4 317
2019 PC-03 32 35 16 3 1 11 0 76 5 358
2019 PC-04 35 43 10 4 1 8 0 85 5 154
2018 PC 25 38 18 3 2 13 0 73 6 829
2018 PC-01 18 55 18 0 0 9 0 80 0 11
2018 PC-02 23 37 19 2 3 15 1 72 6 308
2018 PC-03 25 34 19 5 2 15 0 70 8 308
2018 PC-04 27 43 15 3 3 8 1 77 6 139
2018 PC-05 29 53 16 2 0 0 0 82 2 49
2017 PC 27 36 16 3 1 15 1 75 5 846
2017 PC-01 33 27 13 7 0 13 7 75 8 15
2017 PC-02 25 39 14 2 1 16 1 78 4 318
2017 PC-03 27 34 17 4 2 15 1 72 7 322
2017 PC-04 29 31 21 3 1 15 1 71 4 139
2017 PC-05 34 54 7 0 0 2 2 92 0 41
2014 PC 26 29 16 3 1 24 1 73 6 787
2014 PC-01 32 32 5 0 0 26 5 92 0 19
2014 PC-02 26 31 10 2 1 27 2 81 4 263
2014 PC-03 23 26 19 4 2 26 1 67 7 314
2014 PC-04 32 25 18 4 1 19 1 72 6 133
2014 PC-05 30 41 21 2 2 4 0 74 4 49

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 6 94 916
2020 PC-02 8 92 317
2020 PC-03 6 94 354
2020 PC-04 5 95 172

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 7 93 918
2020 PC-02 7 93 318
2020 PC-03 7 93 354
2020 PC-04 8 92 172
2019 PC 10 90 905
2019 PC-02 13 87 315
2019 PC-03 10 90 358
2019 PC-04 8 92 154
2017 PC 12 88 844
2017 PC-01 0 100 15
2017 PC-02 15 85 318
2017 PC-03 13 87 321
2017 PC-04 10 90 138
2014 PC 13 87 786
2014 PC-02 13 87 262
2014 PC-03 14 86 314
2014 PC-04 8 92 133
2014 PC-05 13 87 49

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 51 49 68
2020 PC-02 50 50 22
2020 PC-03 40 60 25
2020 PC-04 69 31 13

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 84 16 68
2020 PC-02 100 0 22
2020 PC-03 68 32 25
2020 PC-04 85 15 13
2019 PC 87 13 91
2019 PC-02 86 14 42
2019 PC-03 91 9 34
2017 PC 74 26 105
2017 PC-02 80 20 46
2017 PC-03 69 31 42
2017 PC-04 64 36 14
2014 PC 82 18 100
2014 PC-02 82 18 34
2014 PC-03 84 16 43
2014 PC-04 73 27 11

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 56 33 0 7 2 2 0 91 9 57
2020 PC-02 55 41 0 5 0 0 0 95 5 22
2020 PC-03 53 35 0 12 0 0 0 88 12 17
2020 PC-04 64 27 0 0 9 0 0 91 9 11
2019 PC 66 29 5 0 0 0 0 95 0 79
2019 PC-02 61 28 11 0 0 0 0 89 0 36
2019 PC-03 71 29 0 0 0 0 0 100 0 31
2017 PC 53 32 4 4 4 1 3 88 8 78
2017 PC-02 43 38 5 5 8 0 0 81 13 37
2017 PC-03 62 28 3 3 0 0 3 93 4 29
2014 PC 63 31 1 4 1 0 0 94 5 82
2014 PC-02 68 25 0 4 4 0 0 93 7 28
2014 PC-03 58 39 0 3 0 0 0 97 3 36

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 50 33 6 3 1 3 3 89 5 920
2020 PC-02 47 36 7 3 1 3 3 88 5 318
2020 PC-03 48 34 7 3 1 4 4 89 4 355
2020 PC-04 58 30 5 5 0 2 1 90 5 172
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 35 38 14 8 3 3 0 75 11 918
2020 PC-02 39 38 13 5 2 2 0 79 7 319
2020 PC-03 35 38 12 10 2 3 0 75 12 354
2020 PC-04 32 40 15 9 3 2 0 73 12 171

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 28 46 14 10 1 0 0 74 11 920
2020 PC-02 27 48 13 10 1 1 0 76 11 318
2020 PC-03 33 45 13 8 1 0 0 78 9 355
2020 PC-04 22 45 22 10 2 0 0 67 12 172

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 29 42 16 10 2 1 0 72 12 915
2020 PC-02 28 42 16 9 3 2 0 72 12 316
2020 PC-03 35 41 14 8 1 1 0 76 9 353
2020 PC-04 23 43 18 13 2 0 0 66 16 171

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 26 39 22 10 1 1 1 66 11 912
2020 PC-02 25 39 23 9 1 2 2 66 10 314
2020 PC-03 28 37 22 10 2 1 1 66 12 353
2020 PC-04 23 45 18 11 2 0 1 69 14 171

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 43 39 11 4 1 1 1 84 5 915
2020 PC-02 40 39 13 3 2 2 1 82 5 317
2020 PC-03 45 40 8 4 1 1 1 87 4 354
2020 PC-04 41 40 13 4 1 1 1 83 4 170

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 68 20 3 1 0 6 2 95 2 919
2020 PC-02 66 20 3 1 0 6 2 95 1 318
2020 PC-03 66 19 3 1 1 7 3 95 2 354
2020 PC-04 70 22 3 1 1 3 0 95 2 172

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 51 39 6 2 0 1 0 92 2 911
2020 PC-02 50 40 7 2 0 2 0 91 2 317
2020 PC-03 53 38 6 2 0 1 0 92 2 352
2020 PC-04 51 40 7 2 0 0 0 91 2 167

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 55 31 6 5 2 0 0 87 7 913
2020 PC-02 52 34 7 5 1 0 0 86 7 318
2020 PC-03 56 32 7 3 2 0 0 88 5 349
2020 PC-04 60 29 4 6 1 0 0 89 7 171

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 54 33 7 3 1 1 0 88 4 917
2020 PC-02 53 34 7 4 1 1 0 88 5 319
2020 PC-03 54 34 6 3 1 1 1 90 4 351
2020 PC-04 58 30 8 2 1 1 0 88 4 172

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 98 2 314
2020 PC-02 100 0 18
2020 PC-03 96 4 95
2020 PC-04 99 1 144
2020 PC-05 98 2 53

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 14 37 24 17 8 1 0 51 25 308
2020 PC-02 22 39 17 17 6 0 0 61 22 18
2020 PC-03 18 33 27 14 8 0 0 51 22 91
2020 PC-04 12 36 23 20 7 1 0 49 28 143
2020 PC-05 8 42 23 13 13 0 0 50 27 52

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 46 43 7 3 1 1 0 89 4 915
2020 PC-02 47 40 8 3 1 0 0 87 4 318
2020 PC-03 44 45 6 3 1 1 0 90 4 352
2020 PC-04 49 43 4 3 1 0 0 92 3 172
2019 PC 35 48 11 4 1 2 0 84 5 904
2019 PC-02 36 43 13 3 1 4 0 82 4 315
2019 PC-03 35 50 9 4 1 1 0 86 5 357
2019 PC-04 35 51 9 3 1 0 0 86 5 154
2018 PC 30 49 10 6 3 2 0 81 9 830
2018 PC-01 36 27 18 9 0 9 0 70 10 11
2018 PC-02 27 48 11 7 4 3 0 77 12 310
2018 PC-03 32 48 11 5 2 2 0 82 7 308
2018 PC-04 29 53 9 6 1 1 0 83 8 139
2018 PC-05 33 54 6 4 2 0 0 88 6 48
2017 PC 20 49 16 7 3 4 0 73 10 845
2017 PC-01 13 53 20 0 7 7 0 71 7 15
2017 PC-02 18 50 16 7 3 6 0 73 11 317
2017 PC-03 22 47 17 8 3 2 0 72 11 322
2017 PC-04 20 58 10 6 2 4 0 81 9 139
2017 PC-05 29 39 24 7 0 0 0 68 7 41

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 40 33 11 11 4 1 0 74 15 918
2020 PC-02 39 34 13 10 3 1 0 74 13 318
2020 PC-03 40 32 10 12 4 2 0 73 17 353
2020 PC-04 45 35 7 9 4 0 0 80 13 172

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 56 28 8 3 2 3 0 87 4 916
2020 PC-02 54 31 8 1 2 3 1 88 3 318
2020 PC-03 57 28 8 3 1 2 0 88 4 352
2020 PC-04 60 27 6 4 1 2 0 89 5 171

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 36 40 14 7 2 2 0 77 9 920
2020 PC-02 38 43 11 4 1 3 0 83 5 319
2020 PC-03 35 42 14 8 1 1 0 77 9 354
2020 PC-04 35 37 17 8 2 1 0 73 10 172
2019 PC 25 43 17 10 4 2 0 69 14 904
2019 PC-02 31 37 17 10 3 3 0 70 13 317
2019 PC-03 22 45 16 11 3 2 0 69 14 355
2019 PC-04 21 45 16 12 5 1 0 67 17 154
2018 PC 24 39 18 11 5 2 0 65 17 830
2018 PC-01 18 36 27 9 0 9 0 60 10 11
2018 PC-02 26 39 14 12 6 3 0 66 19 309
2018 PC-03 23 37 22 11 5 2 0 62 16 308
2018 PC-04 25 42 19 9 5 0 0 67 14 139
2018 PC-05 22 45 14 14 4 0 0 67 18 49
2017 PC 16 48 17 12 6 2 0 65 18 845
2017 PC-01 20 67 7 0 7 0 0 87 7 15
2017 PC-02 18 47 15 13 4 3 0 67 17 317
2017 PC-03 16 47 17 13 6 1 0 63 19 322
2017 PC-04 9 51 20 8 10 1 0 61 18 139
2017 PC-05 20 49 17 10 5 0 0 68 15 41

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 22 54 9 11 3 1 1 77 14 315
2020 PC-02 28 39 6 11 6 0 11 75 19 18
2020 PC-03 22 57 10 7 1 2 0 81 9 96
2020 PC-04 22 60 6 10 1 1 0 82 12 144
2020 PC-05 23 36 15 19 8 0 0 58 26 53
2019 PC 16 47 20 9 3 3 3 66 13 290
2019 PC-02 29 35 12 12 6 6 0 69 19 17
2019 PC-03 14 49 19 11 2 4 1 66 14 84
2019 PC-04 12 53 19 8 2 3 3 69 11 128
2019 PC-05 23 36 26 8 4 0 4 61 12 53

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 45 28 13 7 6 0 2 74 13 920
2020 PC-02 45 26 13 5 7 0 4 73 13 319
2020 PC-03 42 29 14 7 6 0 2 73 13 354
2020 PC-04 49 29 12 6 3 0 1 78 9 172

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 33 33 18 9 6 0 0 67 16 915
2020 PC-02 37 32 18 8 5 0 0 69 13 319
2020 PC-03 32 33 20 8 6 0 0 65 14 350
2020 PC-04 32 37 12 12 7 0 1 69 19 172
2019 PC 18 34 23 12 13 0 0 52 25 905
2019 PC-02 20 34 22 10 13 0 0 54 23 316
2019 PC-03 19 34 23 11 13 0 0 53 24 357
2019 PC-04 16 34 24 12 12 1 0 51 25 154
2018 PC 14 28 25 15 17 0 1 42 33 830
2018 PC-01 9 18 36 9 27 0 0 27 36 11
2018 PC-02 15 26 24 17 17 0 1 42 34 310
2018 PC-03 17 27 24 12 19 0 1 44 32 309
2018 PC-04 9 30 33 13 15 0 1 39 27 136
2018 PC-05 8 35 18 27 12 0 0 43 39 49
2017 PC 13 26 24 15 21 0 1 39 37 845
2017 PC-01 7 0 33 13 47 0 0 7 60 15
2017 PC-02 13 25 25 14 21 1 1 39 35 318
2017 PC-03 15 27 22 15 21 0 1 42 36 322
2017 PC-04 8 27 27 20 18 0 0 35 38 138
2017 PC-05 22 20 20 17 22 0 0 41 39 41

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 14 27 29 20 10 0 0 41 30 917
2020 PC-02 23 31 25 18 3 0 0 54 21 319
2020 PC-03 11 34 29 18 9 0 0 44 27 352
2020 PC-04 5 15 34 30 16 0 0 20 46 171
2019 PC 13 28 31 17 10 0 0 42 27 906
2019 PC-02 22 34 30 9 6 0 0 55 15 316
2019 PC-03 10 28 36 17 8 0 0 38 26 358
2019 PC-04 5 26 27 27 16 0 0 31 42 154
2018 PC 9 30 31 20 9 0 0 39 29 829
2018 PC-01 27 45 18 9 0 0 0 73 9 11
2018 PC-02 15 34 31 16 4 0 0 49 20 310
2018 PC-03 7 31 34 19 9 0 1 38 28 308
2018 PC-04 2 21 31 23 23 0 0 23 46 137
2018 PC-05 4 12 29 39 16 0 0 16 55 49
2017 PC 12 25 33 18 11 0 1 37 30 844
2017 PC-01 27 40 33 0 0 0 0 67 0 15
2017 PC-02 18 28 34 11 7 0 2 46 19 318
2017 PC-03 9 27 34 21 8 0 0 36 30 321
2017 PC-04 4 12 31 28 26 0 0 15 54 138
2017 PC-05 2 17 34 32 15 0 0 20 46 41

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 21 35 24 14 6 0 0 56 20 917
2020 PC-02 33 37 20 8 2 0 0 70 10 320
2020 PC-03 19 41 23 11 7 0 1 60 17 351
2020 PC-04 8 28 30 23 12 0 0 35 34 172
2019 PC 22 34 23 13 6 0 0 57 20 903
2019 PC-02 35 37 17 5 4 0 1 73 10 315
2019 PC-03 20 37 22 14 6 0 1 57 21 357
2019 PC-04 7 28 33 23 9 0 0 35 32 153
2018 PC 16 34 24 16 7 0 1 51 24 828
2018 PC-01 27 45 0 18 0 0 9 80 20 11
2018 PC-02 26 39 20 9 5 0 1 65 14 309
2018 PC-03 13 36 27 16 6 0 2 50 23 308
2018 PC-04 4 28 29 27 11 0 0 33 38 137
2018 PC-05 8 14 24 31 22 0 0 22 53 49
2017 PC 16 33 28 14 8 0 2 50 22 845
2017 PC-01 40 47 13 0 0 0 0 87 0 15
2017 PC-02 25 36 21 10 5 1 3 63 15 317
2017 PC-03 14 34 30 13 7 0 1 49 20 322
2017 PC-04 3 24 38 21 14 0 0 27 35 139
2017 PC-05 5 20 24 34 17 0 0 24 51 41

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 19 26 27 16 10 0 0 46 27 915
2020 PC-02 30 28 24 10 6 1 1 59 16 317
2020 PC-03 17 29 27 15 10 1 0 47 26 351
2020 PC-04 10 19 33 23 14 0 1 30 37 172
2019 PC 18 25 24 18 12 1 1 44 31 903
2019 PC-02 28 26 21 15 10 1 0 54 25 316
2019 PC-03 14 28 26 17 12 1 1 43 30 356
2019 PC-04 9 21 25 28 16 1 0 31 44 154
2018 PC 12 26 25 22 14 0 2 38 36 827
2018 PC-01 27 9 27 9 9 0 18 44 22 11
2018 PC-02 18 29 23 18 11 1 1 48 29 308
2018 PC-03 10 27 28 20 13 1 1 38 33 309
2018 PC-04 4 19 24 33 18 0 1 24 52 136
2018 PC-05 4 14 20 29 31 0 2 19 60 49
2017 PC 15 23 25 22 13 1 1 39 35 845
2017 PC-01 13 53 20 7 7 0 0 67 13 15
2017 PC-02 21 25 24 18 8 1 3 48 27 318
2017 PC-03 12 23 26 22 14 1 1 36 37 322
2017 PC-04 8 19 25 28 19 0 1 27 48 138
2017 PC-05 7 12 24 34 22 0 0 20 56 41

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 37 30 17 9 4 0 3 69 13 912
2020 PC-02 48 28 13 6 2 0 3 79 8 318
2020 PC-03 40 36 12 6 2 0 3 79 9 350
2020 PC-04 19 28 29 16 5 0 2 48 22 170
2019 PC 43 30 13 6 3 0 4 76 10 904
2019 PC-02 50 30 10 3 1 1 5 85 4 316
2019 PC-03 47 28 12 5 3 0 5 79 8 357
2019 PC-04 27 35 18 12 7 0 1 63 19 153
2018 PC 36 30 16 8 3 0 5 71 12 825
2018 PC-01 73 9 0 0 0 0 18 100 0 11
2018 PC-02 46 29 12 5 2 1 5 80 7 308
2018 PC-03 40 30 16 5 2 0 7 76 7 307
2018 PC-04 13 34 26 16 8 0 3 49 25 137
2018 PC-05 13 27 27 21 13 0 0 40 33 48
2017 PC 35 31 15 7 3 0 9 73 11 845
2017 PC-01 67 13 13 0 0 0 7 86 0 15
2017 PC-02 42 29 11 3 1 0 13 82 5 318
2017 PC-03 35 35 13 7 1 0 9 77 9 321
2017 PC-04 18 32 23 15 9 1 3 51 25 139
2017 PC-05 22 24 27 15 12 0 0 46 27 41

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 22 32 21 16 9 0 0 54 25 918
2020 PC-02 27 32 18 14 8 0 0 59 23 320
2020 PC-03 21 37 18 16 7 0 0 59 23 353
2020 PC-04 15 27 29 18 11 0 0 42 28 170
2019 PC 27 32 23 11 6 0 0 59 18 906
2019 PC-02 36 30 17 10 6 0 1 67 16 316
2019 PC-03 25 35 25 9 6 0 0 61 14 358
2019 PC-04 20 27 29 16 8 0 0 47 24 154
2018 PC 22 33 21 14 8 0 1 56 23 829
2018 PC-01 27 45 9 9 0 0 9 80 10 11
2018 PC-02 29 34 17 12 7 0 1 64 19 310
2018 PC-03 24 33 22 14 6 0 1 58 20 308
2018 PC-04 9 31 28 18 15 0 0 39 32 137
2018 PC-05 12 27 22 18 20 0 0 39 39 49
2017 PC 21 34 26 13 7 0 0 55 19 841
2017 PC-01 40 27 13 13 7 0 0 67 20 15
2017 PC-02 26 35 25 9 4 0 1 62 13 316
2017 PC-03 20 36 23 15 6 0 0 56 21 320
2017 PC-04 10 27 32 20 11 0 0 38 31 138
2017 PC-05 12 32 39 7 10 0 0 44 17 41

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 26 25 21 12 10 0 7 55 23 917
2020 PC-02 33 25 18 8 7 0 8 64 16 318
2020 PC-03 25 24 19 14 9 0 9 53 25 352
2020 PC-04 18 28 27 14 11 0 2 47 25 172

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 26 42 22 7 3 0 0 69 9 919
2020 PC-02 32 42 18 6 2 0 0 74 8 320
2020 PC-03 25 42 22 7 3 1 1 68 10 353
2020 PC-04 20 45 27 6 2 0 0 65 8 171
2019 PC 21 41 23 8 5 0 0 63 14 907
2019 PC-02 26 40 22 6 4 1 1 67 11 317
2019 PC-03 21 42 22 9 6 0 0 63 15 358
2019 PC-04 15 39 32 10 4 0 0 54 14 154
2018 PC 19 36 27 12 6 0 0 56 17 825
2018 PC-01 45 18 27 0 0 0 9 70 0 11
2018 PC-02 25 35 27 11 3 0 0 60 14 309
2018 PC-03 16 38 25 11 8 1 0 55 19 305
2018 PC-04 13 39 29 12 7 0 0 52 19 138
2018 PC-05 10 31 27 17 13 0 2 43 30 48
2017 PC 20 33 29 11 5 0 1 54 16 841
2017 PC-01 27 20 33 7 7 0 7 50 14 15
2017 PC-02 25 33 28 10 3 0 2 59 13 316
2017 PC-03 19 33 30 12 6 0 0 52 18 320
2017 PC-04 12 38 28 14 8 0 0 50 22 138
2017 PC-05 17 34 39 2 7 0 0 51 10 41

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 25 41 22 9 3 0 0 66 12 913
2020 PC-02 33 38 19 7 2 1 0 72 9 318
2020 PC-03 24 41 23 8 3 0 0 66 11 349
2020 PC-04 14 45 26 13 2 0 0 59 15 171
2019 PC 19 39 26 10 4 0 0 59 15 907
2019 PC-02 26 39 21 9 4 1 1 66 13 317
2019 PC-03 16 46 24 10 4 0 0 62 14 358
2019 PC-04 16 30 39 12 4 0 0 45 16 154
2018 PC 17 37 27 13 5 0 0 55 19 824
2018 PC-01 55 18 18 9 0 0 0 73 9 11
2018 PC-02 24 35 27 11 2 0 1 59 13 310
2018 PC-03 14 42 23 14 6 1 1 56 21 303
2018 PC-04 9 36 33 14 7 1 0 45 22 138
2018 PC-05 8 27 29 17 19 0 0 35 35 48
2017 PC 19 36 26 13 5 0 0 55 19 841
2017 PC-01 33 33 20 7 0 0 7 71 7 15
2017 PC-02 23 40 21 11 3 1 1 64 14 316
2017 PC-03 16 36 30 13 4 0 0 52 18 320
2017 PC-04 14 30 24 21 10 0 0 45 31 138
2017 PC-05 12 29 29 15 15 0 0 41 29 41

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 32 38 18 9 2 0 0 70 11 918
2020 PC-02 36 36 17 9 2 0 0 72 11 319
2020 PC-03 30 42 16 7 3 0 1 73 11 352
2020 PC-04 30 37 22 10 2 0 0 67 12 172
2019 PC 25 35 26 10 4 0 0 60 14 905
2019 PC-02 27 33 24 10 4 1 1 61 14 316
2019 PC-03 26 37 24 9 4 0 0 63 13 357
2019 PC-04 21 32 31 10 6 1 0 54 16 154
2018 PC 21 34 26 12 7 0 1 56 18 825
2018 PC-01 18 55 18 0 9 0 0 73 9 11
2018 PC-02 25 34 25 11 4 0 1 60 15 310
2018 PC-03 23 32 27 10 6 0 1 56 17 305
2018 PC-04 12 39 22 13 13 0 0 51 26 138
2018 PC-05 13 25 31 17 15 0 0 38 31 48
2017 PC 25 32 25 12 5 0 1 58 17 840
2017 PC-01 20 47 33 0 0 0 0 67 0 15
2017 PC-02 30 29 25 10 4 0 3 60 14 316
2017 PC-03 22 35 25 14 4 0 0 58 18 319
2017 PC-04 24 32 21 13 10 0 0 56 23 138
2017 PC-05 17 29 29 15 10 0 0 46 24 41

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 48 29 12 6 4 0 0 78 10 912
2020 PC-02 54 25 10 8 3 0 0 79 11 316
2020 PC-03 46 29 15 5 5 1 0 76 9 352
2020 PC-04 43 37 9 5 5 0 0 80 11 169
2019 PC 42 31 15 6 5 1 0 74 11 904
2019 PC-02 44 30 11 6 6 1 1 76 13 316
2019 PC-03 43 28 17 7 4 1 0 72 11 357
2019 PC-04 38 36 16 7 3 1 0 74 9 153

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 26 34 25 10 5 0 0 60 15 916
2020 PC-02 24 35 25 10 6 0 0 59 16 320
2020 PC-03 26 33 23 12 5 0 0 60 17 351
2020 PC-04 28 38 24 8 2 0 0 66 10 170

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 23 36 25 11 4 0 0 60 16 917
2020 PC-02 28 39 19 11 3 0 0 67 13 320
2020 PC-03 25 36 25 10 3 0 1 62 13 351
2020 PC-04 14 34 34 13 5 0 0 48 18 171
2019 PC 30 38 20 8 4 0 0 68 12 902
2019 PC-02 39 37 15 6 2 0 0 76 9 315
2019 PC-03 31 40 19 7 3 0 0 71 10 356
2019 PC-04 17 33 32 13 5 0 0 50 18 154
2018 PC 23 35 27 10 5 0 0 58 15 822
2018 PC-01 27 55 18 0 0 0 0 82 0 11
2018 PC-02 29 35 24 7 4 0 0 65 12 309
2018 PC-03 22 38 27 8 5 1 1 60 13 304
2018 PC-04 12 35 31 14 7 1 0 48 21 137
2018 PC-05 17 11 38 21 11 2 0 28 33 47
2017 PC 25 35 25 10 4 0 1 61 14 840
2017 PC-01 20 53 27 0 0 0 0 73 0 15
2017 PC-02 32 36 22 6 1 1 2 70 7 315
2017 PC-03 24 37 24 10 5 0 0 61 15 320
2017 PC-04 14 27 37 14 8 0 0 41 22 138
2017 PC-05 24 17 22 24 12 0 0 41 37 41

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 43 35 15 5 1 0 1 79 6 913
2020 PC-02 42 38 11 7 1 0 1 80 9 317
2020 PC-03 44 34 16 3 1 0 2 80 4 349
2020 PC-04 40 36 18 5 2 0 0 76 6 172
2019 PC 48 29 15 5 3 0 1 77 8 901
2019 PC-02 51 26 15 4 4 1 0 78 7 313
2019 PC-03 47 31 13 5 3 0 1 79 8 356
2019 PC-04 45 28 16 7 3 0 1 73 10 154
2018 PC 49 27 13 5 4 0 2 77 9 824
2018 PC-01 36 27 18 0 0 0 18 78 0 11
2018 PC-02 52 23 14 7 2 0 2 76 9 309
2018 PC-03 49 28 12 5 4 1 2 79 9 304
2018 PC-04 43 33 11 3 9 0 1 77 12 138
2018 PC-05 52 25 17 6 0 0 0 77 6 48
2017 PC 49 30 12 4 2 0 1 81 7 845
2017 PC-01 53 13 20 0 7 0 7 71 7 15
2017 PC-02 50 31 13 4 1 0 1 82 5 317
2017 PC-03 48 31 12 5 3 0 1 79 8 322
2017 PC-04 50 28 12 4 4 0 1 79 9 139
2017 PC-05 59 32 5 5 0 0 0 90 5 41

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 23 40 24 9 4 0 0 63 13 917
2020 PC-02 23 42 23 9 3 0 0 65 12 319
2020 PC-03 24 39 24 10 4 0 0 63 13 352
2020 PC-04 21 44 25 7 3 0 0 65 10 172

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 72 16 4 1 0 1 6 94 2 917
2020 PC-02 67 20 5 1 0 1 6 93 1 319
2020 PC-03 75 13 4 1 0 1 7 94 2 353
2020 PC-04 74 14 4 1 1 1 6 94 2 170
2019 PC 75 10 3 2 1 1 9 94 3 903
2019 PC-02 73 10 2 2 2 2 10 93 5 315
2019 PC-03 75 10 3 1 1 0 8 94 2 356
2019 PC-04 76 8 5 1 1 0 10 93 2 154
2018 PC 72 15 4 1 2 1 6 92 3 826
2018 PC-01 55 18 9 0 0 0 18 89 0 11
2018 PC-02 72 15 5 1 2 0 5 92 3 310
2018 PC-03 72 15 3 2 2 1 5 93 4 306
2018 PC-04 74 9 7 1 2 0 7 90 3 138
2018 PC-05 74 19 4 0 0 0 2 96 0 47

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 83 9 2 1 1 1 3 95 2 917
2020 PC-02 83 9 2 2 2 1 2 95 3 317
2020 PC-03 83 8 2 1 1 1 3 96 2 354
2020 PC-04 84 8 3 1 1 0 3 95 1 172
2019 PC 78 10 5 2 3 1 2 90 5 905
2019 PC-02 79 9 5 3 2 1 3 90 5 316
2019 PC-03 78 11 5 1 3 1 1 91 4 358
2019 PC-04 78 8 5 3 3 1 1 89 7 154
2018 PC 76 11 3 3 3 1 3 91 6 822
2018 PC-01 82 0 0 9 0 0 9 90 10 11
2018 PC-02 75 13 3 4 3 0 3 91 6 308
2018 PC-03 76 11 4 3 3 1 3 90 7 304
2018 PC-04 79 7 3 2 3 1 4 92 5 138
2018 PC-05 85 8 0 4 2 0 0 94 6 48
2017 PC 77 11 4 2 2 1 3 91 5 844
2017 PC-01 73 7 7 0 7 7 0 86 7 15
2017 PC-02 76 11 5 3 2 0 3 90 5 316
2017 PC-03 77 11 3 3 2 1 2 91 5 322
2017 PC-04 76 11 4 1 3 1 4 91 5 139
2017 PC-05 90 7 0 0 0 0 2 100 0 41

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 70 21 6 1 1 0 1 92 3 915
2020 PC-02 72 19 5 1 1 0 1 93 2 318
2020 PC-03 71 19 5 2 2 1 1 92 3 352
2020 PC-04 66 23 8 2 1 0 1 90 2 171
2019 PC 59 27 9 2 1 0 1 87 4 902
2019 PC-02 63 22 9 3 2 0 2 87 4 314
2019 PC-03 58 28 10 1 1 0 1 87 2 358
2019 PC-04 54 33 7 5 1 0 0 88 6 153
2018 PC 55 29 10 3 1 0 1 85 5 830
2018 PC-01 45 18 18 0 9 0 9 70 10 11
2018 PC-02 58 26 9 5 2 0 1 85 7 310
2018 PC-03 54 31 10 2 0 0 2 87 3 307
2018 PC-04 51 31 10 4 3 0 1 83 7 139
2018 PC-05 59 29 10 2 0 0 0 88 2 49
2017 PC 58 28 9 3 1 0 1 87 4 843
2017 PC-01 40 27 33 0 0 0 0 67 0 15
2017 PC-02 61 26 8 2 1 0 1 88 3 316
2017 PC-03 57 28 8 4 2 0 1 86 6 322
2017 PC-04 51 35 9 3 1 0 1 87 4 138
2017 PC-05 63 37 0 0 0 0 0 100 0 41

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 71 17 6 3 2 0 1 89 5 920
2020 PC-02 73 16 5 2 3 0 1 91 4 320
2020 PC-03 70 18 5 3 3 1 1 89 5 353
2020 PC-04 69 19 6 5 1 0 1 88 6 172
2019 PC 60 22 9 4 4 0 1 84 8 905
2019 PC-02 64 21 6 4 3 1 1 87 7 315
2019 PC-03 60 24 9 4 3 0 1 85 7 358
2019 PC-04 53 24 12 5 6 0 0 77 11 154
2018 PC 54 22 12 6 4 0 1 77 11 828
2018 PC-01 73 9 0 9 0 0 9 90 10 11
2018 PC-02 60 20 10 6 4 0 1 80 10 309
2018 PC-03 52 24 13 5 4 0 2 77 9 307
2018 PC-04 50 22 12 6 7 0 2 74 14 139
2018 PC-05 44 21 17 13 6 0 0 65 19 48
2017 PC 61 22 7 5 3 0 2 85 8 842
2017 PC-01 60 20 13 0 7 0 0 80 7 15
2017 PC-02 64 20 7 3 3 0 2 86 7 316
2017 PC-03 61 23 5 6 3 0 2 85 10 320
2017 PC-04 53 23 11 6 4 0 2 78 11 139
2017 PC-05 63 29 2 2 2 0 0 93 5 41

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 66 11 6 1 0 1 15 91 2 919
2020 PC-02 73 5 1 0 0 0 19 98 1 318
2020 PC-03 69 9 3 0 0 1 17 96 0 354
2020 PC-04 55 23 13 3 1 0 5 82 4 172
2019 PC 57 15 6 2 1 0 19 90 3 896
2019 PC-02 63 6 1 1 0 1 29 97 1 309
2019 PC-03 63 13 4 0 0 1 20 95 0 356
2019 PC-04 39 33 14 5 3 0 7 77 8 153
2018 PC 55 13 6 2 1 0 23 88 4 828
2018 PC-01 82 0 0 0 0 0 18 100 0 11
2018 PC-02 59 6 2 1 0 0 31 96 1 310
2018 PC-03 56 13 3 2 0 0 25 94 2 305
2018 PC-04 42 23 17 7 4 0 6 69 12 139
2018 PC-05 51 29 14 4 2 0 0 80 6 49
2017 PC 54 14 6 1 1 0 22 89 3 840
2017 PC-01 67 7 7 0 0 0 20 92 0 15
2017 PC-02 62 5 2 0 0 0 30 96 1 316
2017 PC-03 56 13 3 1 1 0 26 93 2 319
2017 PC-04 35 31 19 6 4 1 4 70 10 138
2017 PC-05 39 46 15 0 0 0 0 85 0 41

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 68 20 7 2 1 0 2 90 2 921
2020 PC-02 73 16 6 1 1 0 3 92 2 320
2020 PC-03 66 22 6 2 1 0 3 91 3 354
2020 PC-04 65 23 9 1 1 0 1 88 2 172
2019 PC 65 21 7 2 0 0 5 91 2 905
2019 PC-02 69 16 6 2 0 1 7 92 2 315
2019 PC-03 64 21 8 1 1 0 4 89 3 358
2019 PC-04 60 29 6 3 0 1 2 91 3 154
2018 PC 63 22 7 3 1 0 4 89 4 827
2018 PC-01 70 20 0 0 0 0 10 100 0 10
2018 PC-02 72 13 7 2 1 0 4 89 3 308
2018 PC-03 59 24 10 2 1 1 4 87 3 308
2018 PC-04 55 33 4 4 1 1 2 90 5 139
2018 PC-05 63 23 6 6 2 0 0 85 8 48
2017 PC 62 22 7 2 1 0 6 89 3 839
2017 PC-01 73 7 7 0 7 0 7 86 7 15
2017 PC-02 68 15 6 3 0 0 8 90 3 317
2017 PC-03 63 22 7 2 2 0 6 90 3 318
2017 PC-04 50 37 7 4 0 0 3 89 4 137
2017 PC-05 59 27 15 0 0 0 0 85 0 41

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 67 18 8 2 3 0 1 86 5 920
2020 PC-02 60 18 13 3 5 0 1 79 9 320
2020 PC-03 68 18 7 2 2 1 2 88 4 354
2020 PC-04 75 19 2 2 2 0 0 94 4 171
2019 PC 70 15 6 3 4 0 2 87 7 902
2019 PC-02 57 17 10 5 9 0 2 76 14 314
2019 PC-03 76 13 4 3 2 0 2 91 5 357
2019 PC-04 77 17 3 1 1 1 1 95 1 154
2018 PC 65 17 7 4 4 1 3 85 8 827
2018 PC-01 55 18 0 0 18 0 9 80 20 11
2018 PC-02 52 18 11 7 8 0 3 73 16 308
2018 PC-03 74 16 4 2 1 1 3 93 3 306
2018 PC-04 71 20 4 1 1 0 3 94 1 139
2018 PC-05 82 14 2 2 0 0 0 96 2 49
2017 PC 64 16 9 4 5 1 3 82 9 846
2017 PC-01 33 27 20 0 20 0 0 60 20 15
2017 PC-02 49 15 12 9 10 1 3 67 20 318
2017 PC-03 72 16 7 1 1 0 2 90 2 322
2017 PC-04 76 17 5 0 0 0 2 95 0 139
2017 PC-05 83 5 7 2 0 0 2 90 3 41

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 42 34 15 7 2 0 1 76 9 918
2020 PC-02 37 37 15 7 3 0 1 75 9 319
2020 PC-03 42 32 16 8 2 0 1 74 10 353
2020 PC-04 49 32 12 5 2 0 0 81 7 171
2019 PC 50 31 12 4 2 1 1 82 6 905
2019 PC-02 52 28 11 4 3 0 1 82 7 315
2019 PC-03 49 32 11 4 2 1 1 83 6 358
2019 PC-04 45 36 14 3 1 0 1 82 3 154
2018 PC 43 32 18 4 2 0 1 76 6 828
2018 PC-01 36 45 18 0 0 0 0 82 0 11
2018 PC-02 40 30 20 4 4 0 2 72 8 309
2018 PC-03 42 34 17 3 1 1 2 79 4 306
2018 PC-04 45 32 15 4 3 0 1 78 7 139
2018 PC-05 55 27 10 6 2 0 0 82 8 49
2017 PC 46 32 12 5 3 0 1 80 8 843
2017 PC-01 40 27 20 0 13 0 0 67 13 15
2017 PC-02 44 35 11 4 3 1 2 82 7 317
2017 PC-03 44 32 12 7 2 1 1 78 10 320
2017 PC-04 52 29 13 4 1 0 1 81 6 139
2017 PC-05 56 27 12 5 0 0 0 83 5 41

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 21 47 24 6 2 0 0 68 8 922
2020 PC-02 23 46 25 5 2 0 0 69 7 320
2020 PC-03 20 48 24 5 3 0 0 67 8 355
2020 PC-04 22 48 23 5 2 0 0 70 8 172

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 8 36 40 12 3 0 0 45 15 922
2020 PC-02 10 43 37 7 2 1 0 53 9 320
2020 PC-03 8 39 38 13 1 0 0 47 15 355
2020 PC-04 6 30 42 17 4 0 0 36 22 172
2019 PC 12 39 33 13 2 0 0 51 16 906
2019 PC-02 19 42 29 9 1 0 0 61 10 317
2019 PC-03 9 43 34 12 2 0 0 52 14 358
2019 PC-04 5 31 40 21 3 0 0 37 24 153
2018 PC 10 34 38 15 3 0 0 44 18 827
2018 PC-01 18 27 45 9 0 0 0 45 9 11
2018 PC-02 14 41 32 11 3 0 0 55 14 309
2018 PC-03 9 34 39 15 3 0 0 43 18 309
2018 PC-04 5 24 46 19 5 0 0 29 24 136
2018 PC-05 6 21 40 29 4 0 0 27 33 48
2017 PC 6 32 43 13 5 0 0 38 18 846
2017 PC-01 20 33 40 7 0 0 0 53 7 15
2017 PC-02 7 41 40 8 4 0 0 47 13 318
2017 PC-03 7 32 42 15 5 0 0 38 20 322
2017 PC-04 3 16 51 24 7 0 0 19 30 139
2017 PC-05 5 24 56 7 7 0 0 29 15 41

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 8 19 44 23 6 0 0 29 27 918
2020 PC-02 6 16 44 26 8 0 0 34 22 320
2020 PC-03 6 16 47 25 6 0 0 31 22 353
2020 PC-04 10 26 42 17 5 0 0 22 36 171
2019 PC 7 17 42 26 8 0 0 34 24 902
2019 PC-02 6 13 41 28 13 0 0 40 19 316
2019 PC-03 6 14 46 27 7 0 0 34 20 357
2019 PC-04 8 27 39 22 4 0 0 26 35 152
2018 PC 7 21 38 26 8 0 0 34 28 823
2018 PC-01 0 18 36 36 9 0 0 45 18 11
2018 PC-02 7 17 35 29 12 0 0 41 23 308
2018 PC-03 6 19 40 28 7 0 0 35 25 303
2018 PC-04 10 28 40 18 4 0 0 22 38 138
2018 PC-05 10 37 31 16 6 0 0 22 47 49
2017 PC 6 19 43 26 6 0 0 31 25 845
2017 PC-01 7 13 40 40 0 0 0 40 20 15
2017 PC-02 5 14 40 32 8 0 0 41 19 317
2017 PC-03 6 17 48 24 5 0 0 29 23 322
2017 PC-04 9 35 42 11 3 0 0 14 44 139
2017 PC-05 12 17 41 24 5 0 0 29 29 41
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 28 52 19 1 65 35 922
2020 PC-02 23 58 18 1 71 29 320
2020 PC-03 30 50 19 0 63 37 355
2020 PC-04 30 51 19 1 63 37 172

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 34 66 258
2020 PC-02 43 57 74
2020 PC-03 32 68 107
2020 PC-04 33 67 51

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 48 21 11 5 4 2 10 78 10 921
2020 PC-02 49 22 10 3 1 2 14 84 4 319
2020 PC-03 45 23 10 6 6 2 8 76 13 355
2020 PC-04 53 19 13 3 2 1 8 79 6 172
2019 PC 42 24 13 7 6 1 7 72 14 897
2019 PC-02 47 18 13 6 5 0 10 73 12 314
2019 PC-03 39 26 15 7 7 1 5 69 15 358
2019 PC-04 38 36 8 8 5 1 6 78 13 154
2018 PC 38 21 14 8 7 1 10 67 17 828
2018 PC-01 18 27 18 0 9 18 9 63 13 11
2018 PC-02 39 20 13 8 6 2 12 69 16 309
2018 PC-03 39 21 15 10 7 1 8 66 18 307
2018 PC-04 33 23 20 7 7 0 10 63 15 137
2018 PC-05 45 18 10 8 8 2 8 70 18 49

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 7 18 15 26 29 1 5 26 58 258
2020 PC-02 8 18 16 26 24 1 7 28 54 74
2020 PC-03 7 15 13 28 30 2 5 24 62 107
2020 PC-04 4 27 16 27 24 0 2 32 52 51

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 3 12 17 24 40 0 4 16 67 258
2020 PC-02 4 12 15 27 36 0 5 17 67 74
2020 PC-03 3 10 18 24 44 0 1 13 69 107
2020 PC-04 0 18 20 20 35 0 8 19 60 51
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