2020 Public Service Employee Survey Results by Theme for Environment and Climate Change Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

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Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 56 36 5 3 0 0 0 93 3 149
2020 EX-01 46 45 7 3 0 0 0 90 3 92
2020 EX-02 69 28 0 3 0 0 0 97 3 29
2020 EX-03 74 21 5 0 0 0 0 95 0 19
2019 EX 61 33 3 3 0 0 0 94 3 147
2019 EX-01 54 36 6 4 0 0 0 91 4 85
2019 EX-02 71 26 0 3 0 0 0 97 3 31
2018 EX 51 37 8 3 2 0 0 88 5 128
2018 EX-01 45 41 12 1 1 0 0 85 3 74
2018 EX-03 58 38 0 4 0 0 0 96 4 24
2017 EX 50 39 4 5 3 0 0 88 8 133
2017 EX-01 44 43 4 5 3 0 0 88 8 72
2017 EX-02 59 31 3 3 3 0 0 90 7 29
2017 EX-03 56 40 0 0 4 0 0 96 4 23
2014 EX 49 37 8 6 0 0 0 86 6 136
2014 EX-01 45 39 8 9 0 0 0 84 9 80
2014 EX-02 56 33 11 0 0 0 0 89 0 27
2014 EX-03 45 45 5 5 0 0 0 90 5 20

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 60 30 5 3 1 0 0 91 4 149
2020 EX-01 54 34 8 3 1 0 0 88 4 93
2020 EX-02 64 32 0 0 4 0 0 96 4 28
2020 EX-03 79 11 5 5 0 0 0 89 5 19
2019 EX 58 30 6 3 2 0 0 88 6 144
2019 EX-01 52 35 8 2 2 0 0 87 5 83
2019 EX-02 71 16 0 10 3 0 0 87 13 31
2018 EX 51 33 9 5 2 0 0 84 7 124
2018 EX-01 50 32 11 3 4 0 0 82 7 74
2018 EX-03 45 36 14 5 0 0 0 82 5 22
2017 EX 41 41 6 6 6 0 0 82 12 132
2017 EX-01 34 45 7 8 6 0 0 79 14 71
2017 EX-02 52 35 0 3 10 0 0 86 14 29
2017 EX-03 52 39 8 0 0 0 0 92 0 23

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 74 19 5 1 1 0 0 93 2 150
2020 EX-01 65 25 8 2 1 0 0 89 3 93
2020 EX-02 86 14 0 0 0 0 0 100 0 29
2020 EX-03 89 11 0 0 0 0 0 100 0 19
2019 EX 73 21 3 2 0 0 0 95 2 146
2019 EX-01 69 24 6 1 0 0 0 93 1 84
2019 EX-02 74 19 0 6 0 0 0 94 6 31
2018 EX 60 32 5 2 0 0 0 93 2 124
2018 EX-01 57 35 7 1 0 0 0 92 1 72
2018 EX-03 68 27 0 5 0 0 0 95 5 22
2017 EX 64 26 6 3 0 1 0 91 3 133
2017 EX-01 61 29 6 3 0 1 0 91 3 72
2017 EX-02 76 17 7 0 0 0 0 93 0 29
2017 EX-03 65 27 4 4 0 0 0 92 4 23
2014 EX 72 23 4 1 1 0 0 95 1 137
2014 EX-01 65 28 4 1 1 0 0 94 2 81
2014 EX-02 89 11 0 0 0 0 0 100 0 27
2014 EX-03 65 25 10 0 0 0 0 90 0 20

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 56 36 5 3 1 1 0 92 3 151
2020 EX-01 48 40 6 4 0 1 0 89 4 94
2020 EX-02 69 28 0 0 3 0 0 97 3 29
2020 EX-03 63 32 5 0 0 0 0 95 0 19
2019 EX 70 21 5 5 0 0 0 90 5 145
2019 EX-01 62 25 7 6 0 0 0 87 6 84
2019 EX-02 81 13 0 6 0 0 0 94 6 31
2018 EX 54 33 10 4 0 0 0 86 4 125
2018 EX-01 53 29 15 3 0 0 0 82 3 73
2018 EX-03 59 36 0 5 0 0 0 95 5 22
2017 EX 53 30 5 8 3 0 0 83 11 133
2017 EX-01 46 36 5 13 0 0 0 82 13 72
2017 EX-02 69 21 0 7 3 0 0 90 10 29
2017 EX-03 61 27 8 0 4 0 0 87 4 23
2014 EX 55 29 10 6 0 0 0 84 6 137
2014 EX-01 47 35 10 9 0 0 0 81 9 81
2014 EX-02 67 22 7 4 0 0 0 89 4 27
2014 EX-03 60 25 15 0 0 0 0 85 0 20

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 55 35 7 1 2 0 0 90 3 150
2020 EX-01 52 37 7 0 3 0 0 89 3 94
2020 EX-02 61 32 0 7 0 0 0 93 7 28
2020 EX-03 58 32 11 0 0 0 0 89 0 19
2019 EX 59 28 8 3 1 0 0 88 4 145
2019 EX-01 58 27 10 4 1 0 0 86 5 84
2019 EX-02 68 23 6 0 3 0 0 90 3 31
2018 EX 48 32 13 7 1 0 0 80 8 128
2018 EX-01 46 34 14 7 0 0 0 80 7 74
2018 EX-03 46 21 21 8 4 0 0 67 13 24
2017 EX 41 36 12 5 4 1 0 78 9 133
2017 EX-01 40 39 12 4 2 3 0 81 6 72
2017 EX-02 46 27 14 10 3 0 0 73 14 29
2017 EX-03 35 43 14 0 8 0 0 77 8 23
2014 EX 42 36 12 9 2 0 0 77 11 137
2014 EX-01 36 37 11 14 2 0 0 73 16 81
2014 EX-02 44 37 11 4 4 0 0 81 7 27
2014 EX-03 45 40 15 0 0 0 0 85 0 20

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 58 32 6 3 1 0 0 90 4 149
2020 EX-01 55 34 8 2 1 0 0 89 3 92
2020 EX-02 62 31 0 7 0 0 0 93 7 29
2020 EX-03 63 26 5 5 0 0 0 89 5 19
2019 EX 58 33 6 3 1 0 0 90 3 146
2019 EX-01 56 32 7 4 1 0 0 88 5 85
2019 EX-02 61 32 3 3 0 0 0 94 3 31
2018 EX 41 40 14 5 0 0 0 81 5 128
2018 EX-01 39 41 15 5 0 0 0 80 5 74
2018 EX-03 46 29 21 4 0 0 0 75 4 24
2017 EX 39 40 10 8 4 0 0 78 11 133
2017 EX-01 36 41 11 10 2 0 0 77 12 72
2017 EX-02 46 31 14 3 7 0 0 76 10 29
2017 EX-03 35 57 0 4 4 0 0 92 8 23
2014 EX 41 36 13 7 3 0 0 77 10 137
2014 EX-01 37 36 12 11 4 0 0 73 15 81
2014 EX-02 37 41 15 4 4 0 0 78 7 27
2014 EX-03 45 40 15 0 0 0 0 85 0 20

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 51 25 15 4 4 1 0 77 8 151
2020 EX-01 46 29 15 6 3 1 0 75 10 94
2020 EX-02 55 21 17 0 7 0 0 76 7 29
2020 EX-03 68 16 16 0 0 0 0 84 0 19
2019 EX 47 22 20 5 3 1 1 71 9 147
2019 EX-01 51 24 16 4 4 1 1 76 7 85
2019 EX-02 42 23 23 6 6 0 0 65 13 31
2018 EX 35 24 20 16 3 2 0 60 19 128
2018 EX-01 31 27 20 15 5 1 0 59 21 74
2018 EX-03 42 13 25 17 0 4 0 57 17 24
2017 EX 30 24 22 10 10 4 1 57 21 132
2017 EX-01 29 23 18 14 10 4 2 56 25 72
2017 EX-02 32 21 24 7 10 7 0 56 18 29
2017 EX-03 36 29 26 4 4 0 0 65 9 22
2014 EX 31 26 19 13 6 5 0 60 20 137
2014 EX-01 30 22 19 15 9 6 0 55 25 81
2014 EX-02 26 33 19 15 4 4 0 62 19 27
2014 EX-03 40 30 20 5 0 5 0 74 5 20
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 85 11 2 3 0 0 0 95 3 150
2020 EX-01 84 10 2 4 0 0 0 94 4 93
2020 EX-02 79 21 0 0 0 0 0 100 0 29
2020 EX-03 89 5 5 0 0 0 0 95 0 19
2019 EX 86 11 2 0 1 0 1 97 1 147
2019 EX-01 85 12 2 0 0 0 1 98 0 85
2019 EX-02 81 13 3 0 3 0 0 94 3 31

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 64 28 6 1 1 0 0 92 2 151
2020 EX-01 61 31 5 1 2 0 0 91 3 94
2020 EX-02 69 24 7 0 0 0 0 93 0 29
2020 EX-03 63 26 11 0 0 0 0 89 0 19
2019 EX 68 21 3 6 1 0 1 90 7 145
2019 EX-01 66 19 5 8 1 0 1 86 10 85
2019 EX-02 72 21 0 3 3 0 0 93 7 29
2018 EX 54 30 8 4 2 1 1 85 7 125
2018 EX-01 49 36 7 3 4 1 0 86 7 72
2018 EX-03 63 17 8 8 0 0 4 83 9 24
2017 EX 47 39 6 4 3 0 0 87 7 132
2017 EX-01 43 44 4 4 4 0 0 88 8 72
2017 EX-02 62 24 7 7 0 0 0 86 7 29
2017 EX-03 46 41 13 0 0 0 0 87 0 22
2014 EX 46 43 5 4 1 0 0 89 6 137
2014 EX-01 41 44 7 6 1 0 0 85 7 81
2014 EX-02 41 56 0 0 4 0 0 96 4 27
2014 EX-03 65 30 0 5 0 0 0 95 5 20

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 69 23 5 3 0 0 0 92 3 151
2020 EX-01 67 26 4 3 0 0 0 93 3 94
2020 EX-02 62 28 10 0 0 0 0 90 0 29
2020 EX-03 79 11 5 5 0 0 0 89 5 19
2019 EX 64 27 4 3 1 1 0 91 5 147
2019 EX-01 64 25 5 5 1 1 0 89 6 85
2019 EX-02 68 23 3 3 3 0 0 90 6 31
2018 EX 61 24 7 4 2 0 2 86 6 126
2018 EX-01 56 27 5 5 4 0 1 85 10 73
2018 EX-03 71 13 8 4 0 0 4 87 4 24
2017 EX 55 28 11 3 3 1 0 83 6 130
2017 EX-01 54 29 13 1 3 0 0 83 4 70
2017 EX-02 73 14 3 7 0 3 0 89 7 29
2017 EX-03 47 39 9 0 4 0 0 87 4 22
2014 EX 42 40 10 4 3 0 0 82 7 137
2014 EX-01 37 43 11 5 4 0 0 80 9 81
2014 EX-02 37 48 7 4 4 0 0 85 7 27
2014 EX-03 55 30 10 5 0 0 0 85 5 20

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 54 34 6 5 1 0 0 89 5 151
2020 EX-01 51 35 7 6 0 0 0 86 6 94
2020 EX-02 41 48 3 3 3 0 0 90 7 29
2020 EX-03 74 21 5 0 0 0 0 95 0 19
2019 EX 46 39 8 4 3 1 0 85 7 145
2019 EX-01 51 34 7 4 4 1 0 86 7 85
2019 EX-02 32 52 10 3 3 0 0 84 6 31
2018 EX 38 38 13 6 3 1 1 78 10 128
2018 EX-01 38 35 15 4 5 1 1 75 10 74
2018 EX-03 38 46 8 8 0 0 0 83 8 24
2017 EX 29 40 13 13 4 2 0 70 17 133
2017 EX-01 29 41 12 12 4 2 0 71 17 72
2017 EX-02 25 27 17 24 3 4 0 54 28 29
2017 EX-03 22 60 8 5 4 0 0 82 9 23
2014 EX 39 46 6 4 3 2 0 87 7 137
2014 EX-01 30 46 10 7 4 4 0 78 12 81
2014 EX-02 48 48 0 0 4 0 0 96 4 27
2014 EX-03 60 40 0 0 0 0 0 100 0 20

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 54 33 7 5 1 0 0 87 6 151
2020 EX-01 49 36 10 5 0 0 0 85 5 94
2020 EX-02 48 38 3 7 3 0 0 86 10 29
2020 EX-03 68 21 5 5 0 0 0 89 5 19
2019 EX 44 39 9 4 3 1 0 84 8 147
2019 EX-01 46 34 9 6 4 1 0 81 10 85
2019 EX-02 35 52 10 0 3 0 0 87 3 31
2018 EX 34 37 13 12 3 0 2 72 15 128
2018 EX-01 30 36 12 15 4 0 3 68 19 74
2018 EX-03 38 38 8 13 4 0 0 75 17 24
2017 EX 26 43 14 9 6 1 1 71 15 133
2017 EX-01 26 38 17 11 5 1 1 66 17 72
2017 EX-02 28 45 10 10 7 0 0 73 17 29
2017 EX-03 18 67 6 5 4 0 0 85 9 23
2014 EX 39 45 9 4 2 1 0 85 6 137
2014 EX-01 27 49 14 6 2 1 0 77 9 81
2014 EX-02 56 37 4 0 4 0 0 93 4 27
2014 EX-03 45 50 5 0 0 0 0 95 0 20

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 26 48 13 11 3 1 0 74 13 151
2020 EX-01 21 48 15 14 1 1 0 70 15 94
2020 EX-02 21 55 7 10 7 0 0 76 17 29
2020 EX-03 42 37 16 0 5 0 0 79 5 19
2019 EX 29 40 15 11 3 1 0 70 14 146
2019 EX-01 31 36 15 13 4 1 0 67 17 84
2019 EX-02 13 61 10 13 3 0 0 74 16 31
2018 EX 18 41 16 20 4 0 1 59 24 128
2018 EX-01 15 39 16 22 7 0 1 55 29 74
2018 EX-03 17 42 17 25 0 0 0 58 25 24
2017 EX 15 48 14 15 8 0 0 63 23 132
2017 EX-01 15 34 22 20 9 0 0 49 28 71
2017 EX-02 11 65 3 7 14 0 0 76 20 29
2017 EX-03 14 63 9 14 0 0 0 77 14 23
2014 EX 18 50 18 10 4 0 0 68 15 137
2014 EX-01 12 46 22 14 6 0 0 58 20 81
2014 EX-02 19 63 7 7 4 0 0 81 11 27
2014 EX-03 20 55 20 5 0 0 0 75 5 20

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 34 43 14 7 3 0 0 77 9 150
2020 EX-01 26 47 15 8 4 0 0 73 12 93
2020 EX-02 38 41 14 7 0 0 0 79 7 29
2020 EX-03 58 21 16 5 0 0 0 79 5 19
2019 EX 35 42 12 7 1 1 1 79 9 147
2019 EX-01 35 41 13 6 2 1 1 78 8 85
2019 EX-02 19 58 6 16 0 0 0 77 16 31
2018 EX 14 50 13 15 7 0 2 65 22 128
2018 EX-01 15 43 9 20 9 0 3 60 31 74
2018 EX-03 21 54 8 8 8 0 0 75 17 24
2017 EX 18 48 10 13 9 1 0 67 22 133
2017 EX-01 17 46 13 12 12 0 0 62 25 72
2017 EX-02 25 52 0 14 10 0 0 76 24 29
2017 EX-03 18 50 15 17 0 0 0 68 17 23
2014 EX 19 54 16 7 4 1 0 74 10 137
2014 EX-01 20 47 22 6 5 0 0 67 11 81
2014 EX-02 11 63 11 11 4 0 0 74 15 27
2014 EX-03 10 75 5 5 0 5 0 89 5 20
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 52 35 9 3 1 0 0 87 4 151
2020 EX-01 44 41 11 2 2 0 0 85 4 94
2020 EX-02 72 21 3 3 0 0 0 93 3 29
2020 EX-03 58 32 5 5 0 0 0 89 5 19
2019 EX 49 36 7 7 1 0 0 85 8 146
2019 EX-01 44 40 7 7 1 0 0 85 8 84
2019 EX-02 58 26 3 10 3 0 0 84 13 31
2018 EX 36 40 16 5 4 0 0 75 9 126
2018 EX-01 35 39 17 6 4 0 0 74 10 72
2018 EX-03 29 38 25 4 4 0 0 67 8 24
2017 EX 29 42 11 13 6 0 0 71 19 132
2017 EX-01 24 40 14 15 7 0 0 64 22 72
2017 EX-02 42 38 3 10 7 0 0 80 17 29
2017 EX-03 32 51 13 4 0 0 0 82 4 22
2014 EX 27 44 12 12 5 0 0 71 18 137
2014 EX-01 26 41 12 12 9 0 0 67 21 81
2014 EX-02 30 44 11 15 0 0 0 74 15 27
2014 EX-03 15 60 10 15 0 0 0 75 15 20

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 55 37 6 2 1 0 0 91 3 150
2020 EX-01 45 45 6 2 1 0 0 90 3 93
2020 EX-02 62 28 7 3 0 0 0 90 3 29
2020 EX-03 74 21 5 0 0 0 0 95 0 19
2019 EX 55 37 4 3 1 0 0 92 4 146
2019 EX-01 49 43 4 5 0 0 0 92 5 84
2019 EX-02 61 32 3 0 3 0 0 94 3 31
2018 EX 43 40 9 7 1 0 0 83 8 128
2018 EX-01 38 42 11 8 1 0 0 80 9 74
2018 EX-03 50 38 8 4 0 0 0 88 4 24
2017 EX 44 39 3 9 5 0 0 83 14 133
2017 EX-01 42 42 3 8 6 0 0 83 14 72
2017 EX-02 48 38 0 10 3 0 0 86 14 29
2017 EX-03 52 29 10 4 4 0 0 82 8 23

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 57 29 9 3 1 0 0 86 5 150
2020 EX-01 53 32 9 4 2 0 0 85 6 94
2020 EX-02 62 21 17 0 0 0 0 83 0 29
2019 EX 56 27 11 3 2 0 1 84 5 147
2019 EX-01 55 22 15 5 1 0 1 79 6 85
2019 EX-02 58 32 3 0 6 0 0 90 6 31
2018 EX 44 36 11 6 2 0 1 81 8 126
2018 EX-01 42 33 14 8 3 0 0 75 11 73
2018 EX-03 46 29 13 8 0 0 4 78 9 24
2017 EX 41 35 13 8 4 0 0 76 11 133
2017 EX-01 39 34 19 4 4 0 0 73 8 72
2017 EX-02 52 34 7 7 0 0 0 86 7 29
2017 EX-03 44 39 0 17 0 0 0 83 17 23
2014 EX 34 36 15 11 4 0 0 70 15 137
2014 EX-01 34 33 17 12 4 0 0 67 16 81
2014 EX-02 33 41 7 11 7 0 0 74 19 27
2014 EX-03 25 45 20 10 0 0 0 70 10 20

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 47 45 6 1 0 0 1 93 1 150
2020 EX-01 43 51 5 1 0 0 0 94 1 93
2020 EX-02 48 45 7 0 0 0 0 93 0 29
2020 EX-03 79 11 5 0 0 0 5 94 0 19
2019 EX 53 36 5 4 1 0 1 90 5 146
2019 EX-01 49 40 4 4 1 0 2 92 5 85
2019 EX-02 52 29 10 10 0 0 0 81 10 31
2018 EX 38 45 9 6 2 0 0 83 8 126
2018 EX-01 38 45 5 8 3 0 0 84 11 73
2018 EX-03 42 42 8 4 4 0 0 83 8 24
2017 EX 34 46 8 7 5 0 1 80 11 133
2017 EX-01 38 39 8 7 8 0 0 76 15 72
2017 EX-02 31 56 7 7 0 0 0 86 7 29
2017 EX-03 29 52 10 4 0 0 4 85 4 23
2014 EX 46 43 4 4 1 0 1 90 6 137
2014 EX-01 44 46 4 4 2 0 0 90 6 81
2014 EX-02 52 41 4 4 0 0 0 93 4 27
2014 EX-03 35 45 0 10 0 0 10 89 11 20

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 64 25 7 3 1 0 1 89 4 151
2020 EX-01 60 26 7 4 2 0 1 86 6 94
2020 EX-02 69 24 7 0 0 0 0 93 0 29
2020 EX-03 74 16 11 0 0 0 0 89 0 19

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 29 48 17 4 1 1 0 79 5 151
2020 EX-01 28 47 20 2 1 2 0 76 3 94
2020 EX-02 31 48 14 7 0 0 0 79 7 29
2020 EX-03 47 37 11 5 0 0 0 84 5 19
2019 EX 39 41 12 7 0 1 0 82 7 147
2019 EX-01 42 35 15 6 0 1 0 79 6 85
2019 EX-02 26 55 13 6 0 0 0 81 6 31
2018 EX 31 48 6 13 1 1 1 80 14 124
2018 EX-01 32 44 8 13 1 0 1 77 14 72
2018 EX-03 29 46 4 21 0 0 0 75 21 24
2017 EX 23 52 13 6 2 3 0 78 8 133
2017 EX-01 29 47 10 8 3 3 0 78 11 72
2017 EX-02 18 55 17 0 3 7 0 78 4 29
2017 EX-03 22 55 19 4 0 0 0 77 4 23
2014 EX 28 47 12 10 2 1 0 76 12 136
2014 EX-01 28 45 11 11 4 1 0 74 15 81
2014 EX-02 31 38 19 12 0 0 0 69 12 26
2014 EX-03 10 70 10 5 0 5 0 84 5 20

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 40 32 13 7 4 3 1 76 11 151
2020 EX-01 35 34 15 9 3 3 1 72 12 94
2020 EX-02 41 34 14 3 7 0 0 76 10 29
2020 EX-03 58 26 5 5 5 0 0 84 11 19
2019 EX 44 32 7 11 4 1 1 77 15 147
2019 EX-01 45 32 6 12 5 1 0 77 17 85
2019 EX-02 39 42 6 10 0 0 3 83 10 31
2018 EX 36 33 14 9 6 0 2 70 16 125
2018 EX-01 32 37 12 8 8 0 3 70 17 73
2018 EX-03 42 17 21 13 4 0 4 61 17 24
2017 EX 29 37 14 12 2 2 3 70 15 132
2017 EX-01 28 41 12 11 1 3 3 73 13 71
2017 EX-02 41 27 11 14 3 3 0 71 18 29
2017 EX-03 26 35 22 17 0 0 0 61 17 23
2014 EX 30 31 15 12 4 3 5 66 18 137
2014 EX-01 31 30 12 15 6 5 1 64 22 81
2014 EX-02 37 33 19 4 4 0 4 73 8 27
2014 EX-03 20 35 20 20 0 0 5 58 21 20

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 44 25 20 5 4 1 2 71 9 151
2020 EX-01 44 24 20 4 4 0 3 70 9 94
2020 EX-02 41 31 24 0 3 0 0 72 3 29
2020 EX-03 47 26 5 16 5 0 0 74 21 19
2019 EX 50 20 17 5 5 0 2 72 11 147
2019 EX-01 48 20 18 5 6 0 4 71 11 85
2019 EX-02 61 16 6 13 3 0 0 77 16 31

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 72 22 3 1 1 1 1 95 2 151
2020 EX-01 70 21 4 2 0 0 2 93 2 94
2020 EX-02 69 28 0 0 3 0 0 97 3 29
2020 EX-03 79 21 0 0 0 0 0 100 0 19
2019 EX 78 12 6 1 0 0 3 93 1 146
2019 EX-01 74 14 7 0 0 0 5 93 0 85
2019 EX-02 87 6 6 0 0 0 0 94 0 31

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 89 5 1 1 0 2 2 98 1 151
2020 EX-01 88 3 1 2 0 2 3 97 2 94
2020 EX-02 90 10 0 0 0 0 0 100 0 29
2020 EX-03 95 5 0 0 0 0 0 100 0 19
2019 EX 87 3 3 1 1 1 4 96 1 146
2019 EX-01 85 2 4 1 1 1 6 94 3 85
2019 EX-02 94 6 0 0 0 0 0 100 0 31

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 87 6 1 0 1 1 4 98 1 151
2020 EX-01 86 5 2 0 1 1 4 97 1 94
2020 EX-02 83 14 0 0 0 0 3 100 0 29
2020 EX-03 95 0 0 0 0 0 5 100 0 19
2019 EX 88 0 1 1 1 0 10 97 2 146
2019 EX-01 85 0 0 1 2 0 12 96 4 85
2019 EX-02 94 0 3 0 0 0 3 97 0 31

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 62 31 4 2 1 0 0 93 3 149
2020 EX-01 59 34 4 2 1 0 0 92 3 92
2020 EX-02 66 31 0 3 0 0 0 97 3 29
2020 EX-03 74 16 11 0 0 0 0 89 0 19
2019 EX 60 35 3 1 1 0 0 94 3 144
2019 EX-01 57 36 5 1 1 0 0 93 2 84
2019 EX-02 65 29 0 3 3 0 0 94 6 31
2018 EX 46 45 4 5 1 0 0 90 6 125
2018 EX-01 45 43 4 7 1 0 0 88 8 74
2018 EX-03 45 45 5 5 0 0 0 91 5 22
2017 EX 47 38 8 5 3 0 0 84 8 133
2017 EX-01 40 39 12 7 3 0 0 79 10 72
2017 EX-02 59 27 7 3 3 0 0 86 7 29
2017 EX-03 47 53 0 0 0 0 0 100 0 23
2014 EX 46 44 3 6 1 0 0 90 7 137
2014 EX-01 40 45 5 7 2 0 0 85 10 81
2014 EX-02 52 41 0 7 0 0 0 93 7 27
2014 EX-03 50 50 0 0 0 0 0 100 0 20

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 58 32 7 1 1 0 0 90 3 151
2020 EX-01 53 34 10 2 1 0 0 87 3 94
2020 EX-02 69 28 0 0 3 0 0 97 3 29
2020 EX-03 68 21 11 0 0 0 0 89 0 19
2019 EX 57 35 6 1 1 0 0 92 2 146
2019 EX-01 50 39 8 1 1 0 0 89 2 84
2019 EX-02 61 32 3 0 3 0 0 94 3 31
2018 EX 48 37 9 6 2 0 0 84 7 126
2018 EX-01 46 35 12 7 0 0 0 81 7 74
2018 EX-03 50 36 9 0 5 0 0 86 5 22
2017 EX 43 35 12 5 4 0 0 79 9 133
2017 EX-01 38 36 15 8 3 0 0 74 11 72
2017 EX-02 55 28 7 3 7 0 0 83 10 29
2017 EX-03 47 43 10 0 0 0 0 90 0 23
2014 EX 41 39 6 10 4 0 0 80 14 137
2014 EX-01 37 40 7 11 5 0 0 77 16 81
2014 EX-02 48 37 0 11 4 0 0 85 15 27
2014 EX-03 30 55 5 10 0 0 0 85 10 20

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 46 40 9 4 0 0 1 87 4 147
2020 EX-01 45 38 13 3 0 0 0 84 3 91
2020 EX-02 41 55 0 3 0 0 0 97 3 29
2020 EX-03 63 26 0 11 0 0 0 89 11 19
2019 EX 46 36 12 6 1 1 0 82 6 145
2019 EX-01 42 39 12 6 1 0 0 81 7 84
2019 EX-02 48 32 13 6 0 0 0 81 6 31
2018 EX 38 40 12 7 2 0 1 78 10 126
2018 EX-01 34 42 12 8 3 0 1 77 11 74
2018 EX-03 55 18 14 9 5 0 0 73 14 22
2017 EX 33 37 11 14 5 0 0 71 19 133
2017 EX-01 32 33 12 18 4 0 0 65 22 72
2017 EX-02 38 48 0 10 3 0 0 86 14 29
2017 EX-03 26 51 14 4 4 0 0 77 8 23
2014 EX 34 47 8 7 4 0 0 81 11 137
2014 EX-01 31 44 9 10 6 0 0 75 16 81
2014 EX-02 41 41 11 7 0 0 0 81 7 27
2014 EX-03 20 75 5 0 0 0 0 95 0 20

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 38 54 7 1 0 0 0 92 1 150
2020 EX-01 33 55 11 1 0 0 0 88 1 94
2020 EX-02 43 54 0 4 0 0 0 96 4 28
2020 EX-03 53 47 0 0 0 0 0 100 0 19
2019 EX 48 39 7 5 0 1 1 88 5 147
2019 EX-01 40 42 9 5 0 2 1 85 5 85
2019 EX-02 55 35 0 10 0 0 0 90 10 31
2018 EX 41 37 14 6 2 0 0 78 8 126
2018 EX-01 36 36 19 10 0 0 0 71 10 73
2018 EX-03 42 46 4 0 8 0 0 88 8 24
2017 EX 28 51 16 2 2 0 0 80 4 133
2017 EX-01 28 52 15 4 1 0 0 79 5 72
2017 EX-02 27 49 20 0 3 0 0 76 3 29
2017 EX-03 35 50 15 0 0 0 0 85 0 23

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 36 26 16 16 7 0 0 62 23 151
2020 EX-01 41 20 16 14 9 0 0 62 22 94
2020 EX-02 34 28 14 21 3 0 0 62 24 29
2020 EX-03 26 42 21 11 0 0 0 68 11 19
2019 EX 35 33 13 14 5 0 0 68 19 145
2019 EX-01 40 31 11 13 5 0 0 71 18 83
2019 EX-02 35 32 19 13 0 0 0 68 13 31
2018 EX 30 41 8 13 9 0 0 70 22 128
2018 EX-01 36 41 4 12 7 0 0 77 19 74
2018 EX-03 17 46 13 8 17 0 0 63 25 24
2017 EX 21 35 13 16 14 0 1 57 30 132
2017 EX-01 21 35 14 18 11 0 1 57 29 71
2017 EX-02 25 34 14 14 14 0 0 59 27 29
2017 EX-03 22 43 13 8 14 0 0 65 23 23
2014 EX 31 33 17 9 9 0 0 65 18 137
2014 EX-01 32 33 12 11 11 0 0 65 22 81
2014 EX-02 30 44 19 4 4 0 0 74 7 27
2014 EX-03 20 20 40 10 10 0 0 40 20 20

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 6 13 22 24 35 0 0 19 59 150
2020 EX-01 6 15 26 26 28 0 0 21 53 94
2020 EX-02 7 11 18 25 39 0 0 18 64 28
2020 EX-03 0 11 16 21 53 0 0 11 74 19
2019 EX 12 21 16 20 30 0 2 33 51 146
2019 EX-01 15 18 18 19 27 0 2 34 48 84
2019 EX-02 10 32 13 23 19 0 3 43 43 31
2018 EX 7 21 17 25 30 0 0 28 56 126
2018 EX-01 8 23 16 22 31 0 0 31 53 74
2018 EX-03 9 13 13 35 30 0 0 22 65 23
2017 EX 2 19 22 22 34 0 1 21 57 133
2017 EX-01 3 19 26 24 27 0 1 22 51 72
2017 EX-02 0 18 17 27 38 0 0 18 65 29
2017 EX-03 4 22 18 21 35 0 0 26 56 23
2014 EX 7 18 20 24 31 0 0 25 55 137
2014 EX-01 7 22 20 26 25 0 0 30 51 81
2014 EX-02 0 15 26 30 30 0 0 15 59 27
2014 EX-03 5 5 20 15 55 0 0 10 70 20

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 27 73 151
2020 EX-01 30 70 94
2020 EX-02 34 66 29
2020 EX-03 16 84 19

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 65 19 6 2 0 1 8 91 2 150
2020 EX-01 66 16 5 3 0 0 10 91 4 94
2020 EX-02 61 25 7 0 0 4 4 92 0 28
2020 EX-03 79 11 5 0 0 0 5 94 0 19

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 EX 38 26 35 151
2020 EX-01 35 26 39 94
2020 EX-02 45 31 24 29
2020 EX-03 32 32 37 19
2019 EX 40 32 28 147
2019 EX-01 42 31 27 85
2019 EX-02 32 39 29 31
2018 EX 41 30 29 128
2018 EX-01 42 28 30 74
2018 EX-03 38 25 38 24
2017 EX 39 34 27 133
2017 EX-01 40 30 29 72
2017 EX-02 37 39 24 29
2017 EX-03 29 45 25 23
2014 EX 42 25 34 137
2014 EX-01 44 24 32 81
2014 EX-02 41 26 33 27
2014 EX-03 30 35 35 20

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 EX 29 33 36 0 2 0 58
2020 EX-01 24 30 45 0 0 0 33
2020 EX-02 31 31 31 0 8 0 13
2019 EX 22 22 44 5 0 7 59
2019 EX-01 22 25 42 3 0 8 36
2018 EX 15 28 45 6 0 6 53
2018 EX-01 16 29 45 6 0 3 31
2017 EX 13 15 60 8 0 4 52
2017 EX-01 14 14 63 7 0 3 29
2017 EX-02 0 9 64 18 0 9 11
2014 EX 21 24 46 5 9999 4 57
2014 EX-01 25 28 39 6 9999 3 36
2014 EX-02 9 27 55 9 9999 0 11
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 75 20 5 1 0 0 0 95 1 150
2020 EX-01 67 25 8 1 0 0 0 91 1 93
2020 EX-02 86 14 0 0 0 0 0 100 0 29
2020 EX-03 89 11 0 0 0 0 0 100 0 19
2019 EX 78 19 2 1 0 0 0 97 1 146
2019 EX-01 74 23 2 1 0 0 0 96 1 84
2019 EX-02 77 19 3 0 0 0 0 97 0 31
2018 EX 71 25 2 2 0 0 0 97 2 126
2018 EX-01 70 27 1 1 0 0 0 97 1 74
2018 EX-03 91 5 5 0 0 0 0 95 0 22
2017 EX 68 25 3 1 2 0 0 93 4 133
2017 EX-01 65 28 4 1 1 0 0 93 3 72
2017 EX-02 76 17 0 3 3 0 0 93 7 29
2017 EX-03 73 23 0 0 4 0 0 96 4 23
2014 EX 65 28 4 3 0 0 0 93 3 137
2014 EX-01 62 31 4 4 0 0 0 93 4 81
2014 EX-02 59 33 4 4 0 0 0 93 4 27
2014 EX-03 80 15 5 0 0 0 0 95 0 20

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 43 44 10 3 0 1 0 87 3 151
2020 EX-01 39 45 11 4 0 1 0 85 4 94
2020 EX-02 38 45 17 0 0 0 0 83 0 29
2020 EX-03 53 47 0 0 0 0 0 100 0 19
2019 EX 35 46 12 6 1 0 0 81 7 147
2019 EX-01 35 45 12 7 1 0 0 80 8 85
2019 EX-02 29 52 16 3 0 0 0 81 3 31
2018 EX 18 57 18 5 2 0 1 76 6 125
2018 EX-01 18 60 15 4 1 0 1 79 6 72
2018 EX-03 17 54 17 8 4 0 0 71 13 24
2017 EX 30 48 10 9 3 0 0 78 12 133
2017 EX-01 26 49 12 10 3 0 0 75 13 72
2017 EX-02 42 41 7 7 3 0 0 83 10 29
2017 EX-03 26 50 11 8 4 0 0 77 13 23
2014 EX 25 46 15 9 4 1 0 72 13 137
2014 EX-01 23 41 17 12 5 1 0 65 18 81
2014 EX-02 33 44 19 0 4 0 0 78 4 27
2014 EX-03 5 75 5 15 0 0 0 80 15 20

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 5 25 39 25 6 0 1 31 30 151
2020 EX-01 5 29 41 20 4 0 0 24 34 94
2020 EX-02 0 31 34 28 7 0 0 34 31 29
2020 EX-03 11 5 32 42 11 0 0 53 16 19
2019 EX 7 20 42 20 10 0 1 30 28 147
2019 EX-01 8 24 36 20 9 0 2 30 33 85
2019 EX-02 6 10 61 16 6 0 0 23 16 31
2018 EX 10 27 46 14 2 0 1 17 37 128
2018 EX-01 14 20 45 19 1 0 1 21 34 74
2018 EX-03 4 38 58 0 0 0 0 0 42 24
2017 EX 9 30 40 16 4 1 0 21 39 132
2017 EX-01 12 33 37 15 3 0 0 18 45 71
2017 EX-02 3 27 41 21 3 4 0 26 32 29
2017 EX-03 4 28 47 13 8 0 0 21 32 23
2014 EX 6 20 43 25 6 0 1 31 26 137
2014 EX-01 10 22 41 22 4 0 1 26 33 81
2014 EX-02 0 22 56 11 11 0 0 22 22 27
2014 EX-03 0 10 45 45 0 0 0 45 10 20

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 1 13 28 42 15 0 1 57 14 149
2020 EX-01 1 16 30 43 10 0 0 53 17 93
2020 EX-02 0 11 32 39 18 0 0 57 11 28
2020 EX-03 5 5 16 42 32 0 0 74 11 19
2019 EX 2 9 31 40 16 1 1 57 11 146
2019 EX-01 1 8 37 36 14 1 2 52 10 84
2019 EX-02 3 6 26 48 16 0 0 65 10 31
2018 EX 4 15 38 31 11 0 2 42 19 127
2018 EX-01 5 20 32 31 9 0 1 41 26 74
2018 EX-03 4 13 48 30 4 0 0 35 17 23
2017 EX 11 15 40 22 8 2 2 31 27 132
2017 EX-01 10 17 39 21 11 1 0 33 27 71
2017 EX-02 7 14 45 27 3 4 0 32 21 29
2017 EX-03 13 13 39 22 0 0 13 25 30 23
2014 EX 5 12 33 37 11 1 1 49 17 137
2014 EX-01 7 14 36 32 9 1 1 42 21 81
2014 EX-02 4 15 22 52 7 0 0 59 19 27
2014 EX-03 0 0 45 45 10 0 0 55 0 20

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 13 26 30 21 9 0 1 30 39 151
2020 EX-01 15 30 33 19 3 0 0 22 45 94
2020 EX-02 10 21 34 21 14 0 0 34 31 29
2020 EX-03 16 16 5 32 32 0 0 63 32 19
2019 EX 10 19 33 23 12 1 1 36 30 146
2019 EX-01 11 21 35 20 9 1 2 30 33 85
2019 EX-02 13 16 29 29 13 0 0 42 29 31
2018 EX 17 21 35 20 5 0 1 26 39 128
2018 EX-01 18 26 28 24 3 0 1 27 44 74
2018 EX-03 25 8 46 17 4 0 0 21 33 24
2017 EX 16 26 34 15 8 1 1 23 42 132
2017 EX-01 17 34 27 13 9 1 0 22 51 71
2017 EX-02 17 14 34 28 7 0 0 35 31 29
2017 EX-03 13 28 46 9 0 0 4 10 42 23
2014 EX 21 25 34 16 4 0 0 20 46 137
2014 EX-01 28 23 32 12 4 0 0 16 52 81
2014 EX-02 7 33 41 19 0 0 0 19 41 27
2014 EX-03 20 30 30 20 0 0 0 20 50 20

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 24 35 29 9 3 0 1 11 59 150
2020 EX-01 27 32 29 10 2 0 0 12 59 93
2020 EX-02 17 45 28 7 3 0 0 10 62 29
2020 EX-03 26 26 32 11 5 0 0 16 53 19
2019 EX 13 43 27 11 6 0 1 17 56 145
2019 EX-01 13 37 30 13 6 0 1 19 51 84
2019 EX-02 10 48 26 13 3 0 0 16 58 31
2018 EX 20 39 29 9 2 0 1 10 60 127
2018 EX-01 21 33 33 11 1 0 1 13 54 73
2018 EX-03 33 42 25 0 0 0 0 0 75 24
2017 EX 25 37 29 5 3 1 0 9 62 132
2017 EX-01 24 34 35 3 3 1 0 6 58 71
2017 EX-02 24 48 14 11 3 0 0 14 72 29
2017 EX-03 31 29 31 8 0 0 0 8 60 23
2014 EX 9 38 34 15 4 0 0 19 47 137
2014 EX-01 15 41 29 12 2 0 0 15 56 81
2014 EX-02 0 37 37 22 4 0 0 26 37 27
2014 EX-03 0 45 40 15 0 0 0 15 45 20

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 22 35 28 11 3 0 1 14 57 151
2020 EX-01 23 37 28 11 1 0 0 12 61 94
2020 EX-02 14 34 28 14 10 0 0 24 48 29
2020 EX-03 26 26 37 11 0 0 0 11 53 19
2019 EX 18 27 31 15 7 0 1 23 46 147
2019 EX-01 22 25 25 19 7 0 2 27 48 85
2019 EX-02 19 23 39 13 6 0 0 19 42 31
2018 EX 16 28 35 13 6 2 1 19 44 127
2018 EX-01 18 32 34 7 7 1 1 14 51 74
2018 EX-03 21 25 25 21 4 4 0 26 48 24
2017 EX 29 31 30 5 3 1 1 8 61 132
2017 EX-01 35 30 28 3 4 0 0 7 65 71
2017 EX-02 24 27 35 11 0 4 0 11 53 29
2017 EX-03 21 35 35 4 0 0 4 4 59 23
2014 EX 17 32 34 11 5 0 1 16 50 137
2014 EX-01 23 36 28 6 5 0 1 11 60 81
2014 EX-02 11 26 44 15 4 0 0 19 37 27
2014 EX-03 5 40 25 25 0 0 5 26 47 20

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 5 17 31 37 9 0 1 47 22 149
2020 EX-01 5 19 30 36 9 0 1 45 25 94
2020 EX-02 4 15 37 33 11 0 0 44 19 27
2020 EX-03 5 11 32 42 11 0 0 53 16 19
2019 EX 5 18 27 34 14 1 1 49 24 146
2019 EX-01 5 15 29 34 13 1 2 49 21 85
2019 EX-02 7 27 17 40 10 0 0 50 33 30
2018 EX 7 14 49 20 8 0 2 29 22 127
2018 EX-01 5 12 51 23 5 0 3 29 18 74
2018 EX-03 17 13 48 13 9 0 0 22 30 23
2017 EX 12 24 37 17 8 1 1 26 36 133
2017 EX-01 11 27 41 12 7 1 0 19 39 72
2017 EX-02 17 10 32 34 7 0 0 41 27 29
2017 EX-03 8 30 36 13 8 0 4 22 40 23
2014 EX 2 14 34 39 10 0 0 50 16 137
2014 EX-01 4 17 31 40 9 0 0 48 21 81
2014 EX-02 0 11 37 41 11 0 0 52 11 27
2014 EX-03 0 5 55 35 5 0 0 40 5 20

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 17 27 37 14 5 0 1 19 44 150
2020 EX-01 17 31 37 12 3 0 0 15 48 93
2020 EX-02 17 17 48 10 7 0 0 17 34 29
2020 EX-03 16 16 32 26 11 0 0 37 32 19
2019 EX 14 25 35 15 10 0 1 25 39 144
2019 EX-01 14 26 32 15 10 0 2 26 41 84
2019 EX-02 14 24 34 17 10 0 0 28 38 29
2018 EX 21 29 38 7 4 0 1 11 50 128
2018 EX-01 19 31 36 8 4 0 1 12 51 74
2018 EX-03 25 21 46 4 4 0 0 8 46 24
2017 EX 17 34 31 14 3 1 1 17 51 131
2017 EX-01 20 31 30 11 6 1 0 17 52 70
2017 EX-02 10 27 31 32 0 0 0 32 38 29
2017 EX-03 17 50 29 0 0 0 4 0 69 23
2014 EX 15 37 35 10 4 0 0 13 52 136
2014 EX-01 16 41 31 7 4 0 0 11 58 80
2014 EX-02 19 15 48 19 0 0 0 19 33 27
2014 EX-03 15 60 20 5 0 0 0 5 75 20

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 6 21 49 19 6 0 0 25 26 151
2020 EX-01 6 22 47 20 4 0 0 24 29 94
2020 EX-02 3 24 48 10 14 0 0 24 28 29
2020 EX-03 5 5 58 26 5 0 0 32 11 19
2019 EX 10 28 37 14 10 0 1 24 38 146
2019 EX-01 6 31 34 16 11 0 2 28 37 85
2019 EX-02 19 23 35 16 6 0 0 23 42 31

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 19 37 27 15 1 0 0 56 17 150
2020 EX-01 16 35 32 15 2 0 0 51 17 94
2020 EX-02 21 41 17 21 0 0 0 62 21 29
2020 EX-03 32 26 26 16 0 0 0 58 16 19
2019 EX 16 42 20 16 4 0 1 59 21 147
2019 EX-01 18 40 22 13 6 0 1 58 19 85
2019 EX-02 13 45 23 16 3 0 0 58 19 31

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 74 21 3 2 1 0 0 95 3 150
2020 EX-01 74 20 2 2 1 0 0 95 3 93
2020 EX-02 76 17 7 0 0 0 0 93 0 29
2020 EX-03 84 11 0 5 0 0 0 95 5 19
2019 EX 71 21 3 5 1 0 0 92 6 145
2019 EX-01 72 19 4 4 1 0 0 92 5 83
2019 EX-02 74 16 3 6 0 0 0 90 6 31
2018 EX 62 30 5 4 0 0 0 91 4 128
2018 EX-01 65 27 5 3 0 0 0 92 3 74
2018 EX-03 54 38 0 8 0 0 0 92 8 24
2017 EX 59 30 5 4 1 0 0 89 6 132
2017 EX-01 53 30 8 6 3 0 0 83 8 71
2017 EX-02 76 14 3 7 0 0 0 90 7 29
2017 EX-03 56 44 0 0 0 0 0 100 0 23
2014 EX 58 32 4 5 0 1 0 91 5 137
2014 EX-01 54 34 5 6 0 0 0 89 6 81
2014 EX-02 63 26 4 7 0 0 0 89 7 27
2014 EX-03 65 35 0 0 0 0 0 100 0 20

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 72 26 1 1 1 0 0 97 1 151
2020 EX-01 72 26 0 1 1 0 0 98 2 94
2020 EX-02 66 34 0 0 0 0 0 100 0 29
2020 EX-03 74 16 11 0 0 0 0 89 0 19
2019 EX 65 31 1 3 0 0 0 96 3 146
2019 EX-01 65 30 1 4 0 0 0 95 4 84
2019 EX-02 68 29 3 0 0 0 0 97 0 31
2018 EX 62 30 6 2 0 0 0 92 2 126
2018 EX-01 62 33 5 0 0 0 0 95 0 73
2018 EX-03 65 17 9 9 0 0 0 83 9 23
2017 EX 60 31 5 1 2 0 0 91 4 133
2017 EX-01 56 33 5 1 4 0 0 89 5 72
2017 EX-02 59 34 3 3 0 0 0 93 3 29
2017 EX-03 70 26 4 0 0 0 0 96 0 23
2014 EX 57 34 5 3 1 0 0 91 4 137
2014 EX-01 54 35 6 4 1 0 0 89 5 81
2014 EX-02 56 33 7 4 0 0 0 89 4 27
2014 EX-03 60 40 0 0 0 0 0 100 0 20

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 64 32 1 1 1 0 0 97 2 149
2020 EX-01 61 35 0 1 2 0 0 97 3 93
2020 EX-02 62 34 3 0 0 0 0 97 0 29
2020 EX-03 79 16 5 0 0 0 0 95 0 19
2019 EX 66 31 2 1 0 0 0 97 1 143
2019 EX-01 65 31 2 1 0 0 0 96 1 83
2019 EX-02 73 27 0 0 0 0 0 100 0 30
2018 EX 57 37 4 2 0 0 1 94 2 128
2018 EX-01 55 39 3 1 0 0 1 96 1 74
2018 EX-03 54 33 8 4 0 0 0 88 4 24

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 50 40 6 3 1 0 0 89 5 149
2020 EX-01 52 37 8 3 1 0 0 88 4 93
2020 EX-02 45 45 3 3 3 0 0 90 7 29
2020 EX-03 44 50 6 0 0 0 0 94 0 18
2019 EX 50 39 8 2 1 1 0 89 3 147
2019 EX-01 51 40 6 1 1 1 0 92 2 85
2019 EX-02 52 39 3 6 0 0 0 90 6 31
2018 EX 50 37 7 6 0 1 0 87 6 127
2018 EX-01 48 40 7 4 0 1 0 89 4 73
2018 EX-03 50 25 17 8 0 0 0 75 8 24
2017 EX 38 46 8 7 1 1 0 85 8 133
2017 EX-01 38 41 11 7 0 3 0 81 7 72
2017 EX-02 39 51 0 10 0 0 0 90 10 29
2017 EX-03 35 52 8 5 0 0 0 87 5 23
2014 EX 44 40 8 4 1 3 0 86 5 137
2014 EX-01 38 38 11 7 1 4 0 79 9 81
2014 EX-02 41 52 7 0 0 0 0 93 0 27
2014 EX-03 50 45 0 0 0 5 0 100 0 20

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 52 35 10 3 0 0 0 87 3 151
2020 EX-01 51 35 11 3 0 0 0 86 3 94
2020 EX-02 48 41 10 0 0 0 0 90 0 29
2020 EX-03 68 26 5 0 0 0 0 95 0 19
2019 EX 58 33 8 1 1 0 0 90 1 146
2019 EX-01 55 34 11 0 0 0 0 89 0 85
2019 EX-02 63 33 3 0 0 0 0 97 0 30
2018 EX 48 42 5 2 0 2 0 92 2 128
2018 EX-01 42 46 5 4 0 3 0 90 4 74
2018 EX-03 50 42 8 0 0 0 0 92 0 24
2017 EX 41 44 10 2 1 1 0 86 4 133
2017 EX-01 40 43 13 3 0 1 0 84 3 72
2017 EX-02 42 45 7 3 3 0 0 86 7 29
2017 EX-03 39 49 13 0 0 0 0 87 0 23
2014 EX 44 37 12 4 1 2 0 82 6 137
2014 EX-01 42 35 15 5 2 1 0 78 7 81
2014 EX-02 48 37 7 7 0 0 0 85 7 27
2014 EX-03 35 50 5 0 0 10 0 94 0 20

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 69 27 2 3 0 0 0 95 3 150
2020 EX-01 69 27 3 1 0 0 0 96 1 94
2020 EX-02 64 29 0 7 0 0 0 93 7 28
2020 EX-03 74 21 0 5 0 0 0 95 5 19
2019 EX 63 29 6 2 0 0 0 92 2 147
2019 EX-01 64 27 7 2 0 0 0 91 2 85
2019 EX-02 61 32 3 3 0 0 0 94 3 31
2018 EX 57 32 6 4 0 0 0 90 4 127
2018 EX-01 55 36 5 4 0 0 0 90 4 73
2018 EX-03 67 13 17 4 0 0 0 79 4 24
2017 EX 41 42 8 5 3 0 0 83 8 133
2017 EX-01 39 41 11 7 1 0 0 80 8 72
2017 EX-02 45 38 3 7 7 0 0 83 14 29
2017 EX-03 47 49 4 0 0 0 0 96 0 23
2014 EX 66 23 5 4 1 0 0 89 6 137
2014 EX-01 60 23 7 6 2 0 0 84 9 81
2014 EX-02 70 22 4 4 0 0 0 93 4 27
2014 EX-03 75 25 0 0 0 0 0 100 0 20

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 77 14 4 1 3 1 1 92 4 151
2020 EX-01 74 14 6 1 3 1 0 89 4 94
2020 EX-02 79 14 0 3 0 0 3 96 4 29
2020 EX-03 84 16 0 0 0 0 0 100 0 19

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 51 35 10 3 1 0 0 86 4 151
2020 EX-01 50 35 11 3 1 0 0 85 4 94
2020 EX-02 45 41 10 3 0 0 0 86 3 29
2020 EX-03 68 26 5 0 0 0 0 95 0 19

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 70 23 3 3 1 0 1 94 3 149
2020 EX-01 71 20 3 3 0 0 2 93 3 93
2020 EX-02 69 24 3 3 0 0 0 93 3 29
2020 EX-03 78 22 0 0 0 0 0 100 0 18

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 45 39 9 3 1 1 1 87 3 150
2020 EX-01 40 43 10 3 1 2 1 86 4 93
2020 EX-02 59 34 7 0 0 0 0 93 0 29
2020 EX-03 63 21 5 5 0 0 5 89 6 19
2019 EX 48 34 8 5 1 1 3 86 6 145
2019 EX-01 46 33 8 6 2 1 4 82 9 83
2019 EX-02 55 29 10 3 0 3 0 87 3 31
2018 EX 34 47 12 3 2 1 2 83 5 128
2018 EX-01 36 45 14 1 1 1 1 83 3 74
2018 EX-03 25 50 13 8 0 0 4 78 9 24
2017 EX 37 45 9 4 3 2 1 83 8 133
2017 EX-01 35 42 11 7 4 0 1 78 11 72
2017 EX-02 42 41 10 0 3 4 0 86 4 29
2017 EX-03 39 57 4 0 0 0 0 96 0 23
2014 EX 42 40 8 7 1 1 1 84 8 137
2014 EX-01 40 37 11 9 0 1 2 79 9 81
2014 EX-02 37 44 4 11 4 0 0 81 15 27
2014 EX-03 50 50 0 0 0 0 0 100 0 20

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 64 29 6 1 0 0 0 93 1 150
2020 EX-01 59 31 9 1 0 0 0 90 1 93
2020 EX-02 72 28 0 0 0 0 0 100 0 29
2020 EX-03 74 21 5 0 0 0 0 95 0 19
2019 EX 64 28 3 3 1 1 0 93 4 145
2019 EX-01 64 27 4 4 0 1 0 93 4 84
2019 EX-02 61 32 3 3 0 0 0 94 3 31
2018 EX 62 33 3 1 1 0 0 95 2 126
2018 EX-01 60 36 4 0 0 0 0 96 0 73
2018 EX-03 67 29 0 4 0 0 0 96 4 24
2017 EX 60 25 7 3 2 1 1 88 5 133
2017 EX-01 60 30 5 2 1 0 1 91 3 72
2017 EX-02 56 21 7 10 3 3 0 79 14 29
2017 EX-03 66 17 9 0 4 4 0 86 4 23
2014 EX 67 26 4 3 0 0 0 93 3 137
2014 EX-01 65 30 4 1 0 0 0 95 1 81
2014 EX-02 74 19 4 4 0 0 0 93 4 27
2014 EX-03 60 30 0 10 0 0 0 90 10 20

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 58 35 5 1 1 0 0 93 1 150
2020 EX-01 57 35 5 1 1 0 0 92 2 93
2020 EX-02 52 41 7 0 0 0 0 93 0 29
2020 EX-03 74 21 5 0 0 0 0 95 0 19
2019 EX 48 37 10 3 1 1 0 86 3 145
2019 EX-01 48 37 11 2 0 2 0 87 2 84
2019 EX-02 43 37 17 0 3 0 0 80 3 30
2018 EX 38 49 8 5 1 0 0 86 6 125
2018 EX-01 41 42 11 5 0 0 0 84 5 73
2018 EX-03 25 67 0 8 0 0 0 92 8 24

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 45 18 11 6 4 5 9 75 12 148
2020 EX-01 44 18 14 4 4 6 9 73 10 93
2020 EX-02 39 21 11 11 4 4 11 71 17 28
2020 EX-03 61 11 6 11 0 0 11 81 13 18
2019 EX 39 15 17 12 6 2 9 61 20 146
2019 EX-01 45 8 12 16 6 4 9 61 26 85
2019 EX-02 27 27 27 3 7 0 10 59 11 30
2018 EX 32 25 17 8 6 6 6 65 15 126
2018 EX-01 33 25 18 11 3 5 5 65 15 73
2018 EX-03 42 17 17 4 13 4 4 64 18 24
2017 EX 16 26 15 7 11 4 21 57 23 133
2017 EX-01 19 29 12 10 13 2 15 58 27 72
2017 EX-02 17 21 17 7 7 10 22 55 20 29
2017 EX-03 9 23 21 0 9 4 34 51 15 23
2014 EX 21 22 15 13 4 9 15 57 23 137
2014 EX-01 19 17 20 17 5 10 12 46 28 81
2014 EX-02 22 37 15 4 7 7 7 70 13 27
2014 EX-03 25 15 5 10 0 10 35 73 18 20

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 32 54 5 9 1 0 0 85 10 151
2020 EX-01 32 51 4 11 2 0 0 83 13 94
2020 EX-02 34 52 3 10 0 0 0 86 10 29
2020 EX-03 37 58 5 0 0 0 0 95 0 19

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 40 41 12 5 1 0 0 81 7 150
2020 EX-01 34 40 15 9 2 0 0 74 11 93
2020 EX-02 52 38 10 0 0 0 0 90 0 29
2020 EX-03 58 42 0 0 0 0 0 100 0 19
2019 EX 67 21 5 5 1 0 0 88 7 147
2019 EX-01 67 19 7 5 2 0 0 86 7 85
2019 EX-02 68 26 0 6 0 0 0 94 6 31
2017 EX 52 37 2 6 3 0 0 89 9 133
2017 EX-01 52 38 3 4 3 0 0 90 7 72
2017 EX-02 62 25 0 10 3 0 0 86 14 29
2017 EX-03 42 45 0 8 4 0 0 87 13 23
2014 EX 66 28 2 3 1 0 0 94 4 137
2014 EX-01 63 30 4 2 1 0 0 93 4 81
2014 EX-02 74 22 0 4 0 0 0 96 4 27
2014 EX-03 60 35 0 5 0 0 0 95 5 20

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 58 35 6 1 0 0 0 93 1 151
2020 EX-01 56 33 9 2 0 0 0 89 2 94
2020 EX-02 55 45 0 0 0 0 0 100 0 29
2020 EX-03 79 16 5 0 0 0 0 95 0 19
2019 EX 71 23 3 2 1 0 1 94 3 146
2019 EX-01 71 20 4 2 1 0 1 93 4 84
2019 EX-02 68 32 0 0 0 0 0 100 0 31
2017 EX 63 29 2 4 1 0 1 93 5 133
2017 EX-01 67 30 0 3 0 0 0 97 3 72
2017 EX-02 62 21 7 7 3 0 0 83 10 29
2017 EX-03 61 34 0 0 0 0 4 100 0 23
2014 EX 60 35 1 3 1 0 0 95 4 137
2014 EX-01 63 32 0 2 2 0 0 95 5 81
2014 EX-02 56 41 0 4 0 0 0 96 4 27
2014 EX-03 50 45 0 5 0 0 0 95 5 20

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 79 15 3 3 0 1 0 94 3 150
2020 EX-01 78 15 1 4 0 1 0 95 4 93
2020 EX-02 76 10 10 3 0 0 0 86 3 29
2020 EX-03 79 21 0 0 0 0 0 100 0 19
2017 EX 66 21 7 3 1 1 0 88 4 133
2017 EX-01 71 17 6 4 1 1 0 89 6 72
2017 EX-02 58 25 10 3 3 0 0 83 7 29
2017 EX-03 60 27 9 0 0 4 0 90 0 23
2014 EX 75 22 1 1 1 1 0 98 1 137
2014 EX-01 78 17 1 1 1 1 0 96 3 81
2014 EX-02 70 30 0 0 0 0 0 100 0 27
2014 EX-03 65 35 0 0 0 0 0 100 0 20

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 37 36 17 9 1 0 0 74 9 151
2020 EX-01 38 36 17 9 0 0 0 74 9 94
2020 EX-02 34 34 14 14 3 0 0 69 17 29
2020 EX-03 37 32 26 5 0 0 0 68 5 19
2019 EX 38 33 21 3 3 1 1 72 6 147
2019 EX-01 42 31 16 4 4 2 1 76 7 85
2019 EX-02 32 42 19 3 3 0 0 74 6 31

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 7 93 151
2020 EX-01 6 94 94
2020 EX-03 0 100 19
2019 EX 10 90 147
2019 EX-01 11 89 85
2018 EX 15 85 127
2018 EX-01 14 86 73

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EX 33 67 15
2018 EX 68 32 19

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EX 60 40 15
2018 EX 32 68 19

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 10
2019 EX 0 100 15
2018 EX 0 100 19
2018 EX-01 0 100 10

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EX 0 100 15
2018 EX 0 100 19
2018 EX-01 0 100 10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 10
2018 EX 0 100 19
2018 EX-01 0 100 10

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 10

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 50 50 10
2019 EX 60 40 15
2018 EX 47 53 19

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EX 40 60 15
2018 EX 47 53 19
2018 EX-01 50 50 10

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 50 50 10
2019 EX 33 67 15
2018 EX 47 53 19

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EX 40 60 15
2018 EX 53 47 19
2018 EX-01 50 50 10

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 50 50 10
2019 EX 33 67 15
2018 EX 37 63 19

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EX 47 53 15
2018 EX 37 63 19

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 32 68 19

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 10
2019 EX 0 100 15
2018 EX 0 100 19
2018 EX-01 0 100 10

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 10
2019 EX 0 100 15

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 10

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EX 47 53 15
2018 EX 26 74 19

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EX 40 60 15
2018 EX 32 68 19

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 58 42 19
2018 EX-01 50 50 10

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EX 47 53 15
2018 EX 37 63 19

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EX 60 40 15
2018 EX 32 68 19

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EX 0 100 15

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 10

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 50 50 10
2018 EX 26 74 19

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EX 0 100 15

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 0 100 16

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 0 100 16

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 0 100 16

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 31 69 16

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 0 100 16

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 31 69 16

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 0 100 16

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 38 63 16

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 30 29 12 3 1 19 5 78 6 150
2020 EX-01 24 29 12 4 1 26 4 75 8 93
2020 EX-02 45 28 10 3 3 10 0 81 8 29
2020 EX-03 37 32 11 0 0 5 16 87 0 19
2019 EX 33 24 10 10 1 19 3 72 15 147
2019 EX-01 34 18 9 9 2 24 4 71 16 85
2019 EX-02 29 26 16 10 0 16 3 68 12 31
2018 EX 24 34 14 6 1 18 3 73 9 128
2018 EX-01 22 31 15 4 1 23 4 72 7 74
2018 EX-03 29 33 17 13 0 4 4 68 14 24
2017 EX 19 27 13 7 3 21 11 67 14 133
2017 EX-01 19 29 10 7 3 23 10 71 14 72
2017 EX-02 10 24 24 7 3 18 14 50 15 29
2017 EX-03 30 18 18 8 0 17 8 65 11 23
2014 EX 26 33 12 4 5 19 1 73 11 137
2014 EX-01 22 30 15 5 5 22 1 68 13 81
2014 EX-02 26 37 11 4 7 11 4 74 13 27
2014 EX-03 35 35 10 0 0 20 0 88 0 20

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 56 33 6 3 0 2 0 91 3 151
2020 EX-01 49 37 7 3 0 3 0 89 3 94
2020 EX-02 59 31 3 7 0 0 0 90 7 29
2020 EX-03 74 26 0 0 0 0 0 100 0 19
2019 EX 52 31 9 3 1 3 0 87 4 147
2019 EX-01 55 32 6 4 1 2 0 89 5 85
2019 EX-02 45 29 16 3 0 6 0 79 3 31
2018 EX 34 46 13 2 0 2 3 84 2 128
2018 EX-01 32 41 15 3 0 4 5 81 3 74
2018 EX-03 38 50 13 0 0 0 0 88 0 24
2017 EX 32 40 13 3 2 9 1 79 6 133
2017 EX-01 32 37 15 4 1 9 2 77 6 72
2017 EX-02 31 41 10 3 3 11 0 81 8 29
2017 EX-03 35 44 18 0 0 4 0 82 0 23
2014 EX 35 37 14 7 2 4 0 76 10 137
2014 EX-01 32 33 16 10 2 6 0 70 13 81
2014 EX-02 33 48 15 0 4 0 0 81 4 27
2014 EX-03 35 45 10 5 0 5 0 84 5 20

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 4 96 150
2020 EX-03 0 100 19
2019 EX 5 95 146
2019 EX-01 7 93 84

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 35 22 11 3 1 23 5 78 6 150
2020 EX-01 31 19 11 4 1 30 3 76 8 93
2020 EX-02 41 28 14 3 0 10 3 80 4 29
2020 EX-03 37 21 11 0 0 16 16 85 0 19
2019 EX 36 16 11 4 1 27 5 77 7 147
2019 EX-01 39 12 7 5 1 32 5 80 9 85
2019 EX-02 39 19 19 0 0 16 6 75 0 31
2018 EX 23 30 14 3 1 24 4 75 5 128
2018 EX-01 22 27 12 3 0 31 5 77 4 74
2018 EX-03 29 33 21 4 4 4 4 68 9 24
2017 EX 16 29 9 2 1 30 13 79 5 132
2017 EX-01 18 28 6 3 0 37 9 85 5 71
2017 EX-02 3 31 17 3 0 21 24 63 6 29
2017 EX-03 26 27 13 0 0 21 13 80 0 23
2014 EX 22 26 12 1 2 31 5 75 6 137
2014 EX-01 21 22 17 1 2 33 2 67 6 81
2014 EX-02 11 33 7 4 4 30 11 75 13 27
2014 EX-03 30 25 5 0 0 30 10 92 0 20

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 57 29 10 1 1 1 0 87 3 151
2020 EX-01 52 31 12 2 1 2 0 85 3 94
2020 EX-02 62 28 10 0 0 0 0 90 0 29
2020 EX-03 74 26 0 0 0 0 0 100 0 19
2019 EX 58 27 10 3 1 2 1 87 3 147
2019 EX-01 61 25 8 2 1 1 1 88 4 85
2019 EX-02 55 26 16 0 0 3 0 83 0 31
2018 EX 42 36 13 4 0 2 2 82 4 128
2018 EX-01 38 36 14 4 0 4 4 81 4 74
2018 EX-03 38 46 13 4 0 0 0 83 4 24
2017 EX 33 42 11 1 1 10 2 85 3 132
2017 EX-01 34 40 10 3 0 11 2 85 3 71
2017 EX-02 27 38 17 0 3 11 3 76 4 29
2017 EX-03 39 49 8 0 0 4 0 91 0 23
2014 EX 40 32 12 2 1 12 1 82 4 137
2014 EX-01 38 31 14 2 2 12 0 79 6 81
2014 EX-02 33 41 7 4 0 15 0 87 4 27
2014 EX-03 45 30 10 0 0 10 5 88 0 20

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 7 93 151
2020 EX-01 6 94 94
2020 EX-02 0 100 29
2020 EX-03 11 89 19

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 9 91 150
2020 EX-01 7 93 94
2020 EX-02 14 86 29
2020 EX-03 16 84 19
2019 EX 11 89 147
2019 EX-01 13 87 85
2019 EX-02 6 94 31
2017 EX 9 91 133
2017 EX-01 8 92 72
2014 EX 11 89 137
2014 EX-01 12 88 81

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 79 21 14

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 93 7 14
2019 EX 100 0 16
2019 EX-01 100 0 11
2017 EX 67 33 12
2014 EX 67 33 15
2014 EX-01 60 40 10

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 62 31 8 0 0 0 0 92 0 13
2019 EX 63 13 0 13 13 0 0 75 25 16
2019 EX-01 64 18 0 9 9 0 0 82 18 11
2014 EX 80 20 0 0 0 0 0 100 0 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 64 24 6 3 1 1 3 90 3 151
2020 EX-01 61 24 7 3 1 1 2 88 4 94
2020 EX-02 59 28 7 0 0 0 7 93 0 29
2020 EX-03 79 16 0 5 0 0 0 95 5 19
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 40 30 17 10 3 0 0 70 13 149
2020 EX-01 38 32 16 11 3 0 0 70 14 93
2020 EX-02 43 21 21 11 4 0 0 64 14 28
2020 EX-03 42 21 21 11 5 0 0 63 16 19

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 27 53 9 9 2 0 0 80 11 151
2020 EX-01 24 54 11 9 2 0 0 79 11 94
2020 EX-02 31 52 3 10 3 0 0 83 14 29
2020 EX-03 26 47 16 11 0 0 0 74 11 19

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 32 45 11 10 2 0 0 77 12 149
2020 EX-01 28 51 11 7 3 0 0 79 10 92
2020 EX-02 34 34 10 21 0 0 0 69 21 29
2020 EX-03 37 32 16 16 0 0 0 68 16 19

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 39 42 15 3 1 0 0 81 4 149
2020 EX-01 34 43 18 3 1 0 0 77 4 92
2020 EX-02 52 31 10 7 0 0 0 83 7 29
2020 EX-03 42 47 11 0 0 0 0 89 0 19

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 49 38 10 2 1 1 0 87 3 150
2020 EX-01 43 41 11 3 1 1 0 85 4 93
2020 EX-02 55 31 14 0 0 0 0 86 0 29
2020 EX-03 58 37 5 0 0 0 0 95 0 19

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 79 17 2 1 1 1 0 97 1 150
2020 EX-01 78 17 2 0 1 1 0 97 1 93
2020 EX-02 76 17 3 3 0 0 0 93 3 29
2020 EX-03 84 16 0 0 0 0 0 100 0 19

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 69 27 3 1 0 0 0 96 1 149
2020 EX-01 62 34 3 1 0 0 0 96 1 92
2020 EX-02 83 14 3 0 0 0 0 97 0 29
2020 EX-03 74 21 5 0 0 0 0 95 0 19

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 67 19 6 5 3 0 0 86 7 147
2020 EX-01 62 21 10 4 3 0 0 82 8 91
2020 EX-02 72 21 0 7 0 0 0 93 7 29
2020 EX-03 78 11 0 6 6 0 0 89 11 18

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 68 23 5 2 1 0 0 92 3 149
2020 EX-01 64 27 4 3 1 0 0 91 4 92
2020 EX-02 72 24 3 0 0 0 0 97 0 29
2020 EX-03 74 11 16 0 0 0 0 84 0 19

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 100 0 150
2020 EX-01 100 0 93
2020 EX-02 100 0 29
2020 EX-03 100 0 19

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 32 34 17 14 3 0 0 67 16 148
2020 EX-01 28 32 18 17 4 0 0 60 22 93
2020 EX-02 43 32 11 14 0 0 0 75 14 28
2020 EX-03 39 44 17 0 0 0 0 83 0 18

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 64 30 4 1 1 0 0 95 1 149
2020 EX-01 59 35 4 0 1 0 0 95 1 93
2020 EX-02 69 24 7 0 0 0 0 93 0 29
2020 EX-03 72 22 0 6 0 0 0 94 6 18
2019 EX 49 40 9 1 1 1 0 90 1 147
2019 EX-01 49 41 7 0 1 1 0 92 1 85
2019 EX-02 52 39 10 0 0 0 0 90 0 31
2018 EX 39 52 7 1 0 0 1 92 1 128
2018 EX-01 39 53 5 1 0 0 1 93 1 74
2018 EX-03 38 46 17 0 0 0 0 83 0 24
2017 EX 29 47 12 6 3 3 0 78 9 132
2017 EX-01 29 46 14 7 3 2 0 76 10 72
2017 EX-02 28 46 7 7 4 8 0 81 11 28
2017 EX-03 29 52 13 6 0 0 0 82 6 23

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 49 27 11 11 2 0 0 76 13 150
2020 EX-01 42 27 15 15 1 0 0 69 16 93
2020 EX-02 62 24 3 7 3 0 0 86 10 29
2020 EX-03 63 21 5 5 5 0 0 84 11 19

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 57 28 9 3 3 0 0 85 6 150
2020 EX-01 55 27 12 2 4 0 0 82 6 93
2020 EX-02 66 24 0 10 0 0 0 90 10 29
2020 EX-03 53 37 11 0 0 0 0 89 0 19

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 42 32 14 9 3 0 0 75 11 151
2020 EX-01 39 31 17 10 3 0 0 70 13 94
2020 EX-02 41 41 10 3 3 0 0 83 7 29
2020 EX-03 53 32 5 11 0 0 0 84 11 19
2019 EX 37 43 10 7 2 1 0 81 10 147
2019 EX-01 42 38 9 6 4 1 0 81 10 85
2019 EX-02 35 45 6 13 0 0 0 81 13 31
2018 EX 20 50 13 13 2 0 1 71 16 127
2018 EX-01 19 48 14 15 3 0 1 68 18 73
2018 EX-03 21 46 17 13 4 0 0 67 17 24
2017 EX 17 44 9 20 10 0 0 62 30 133
2017 EX-01 20 34 14 18 14 0 0 54 32 72
2017 EX-02 17 59 3 14 7 0 0 76 20 29
2017 EX-03 13 61 0 23 4 0 0 73 27 23

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 25 52 10 11 2 0 1 77 13 150
2020 EX-01 19 51 11 15 3 0 1 71 18 93
2020 EX-02 34 52 10 3 0 0 0 86 3 29
2020 EX-03 26 68 0 5 0 0 0 95 5 19
2019 EX 26 52 9 8 3 1 0 79 12 144
2019 EX-01 32 45 9 10 4 1 0 78 14 82
2019 EX-02 19 58 13 10 0 0 0 77 10 31

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 48 30 12 6 3 0 1 79 9 150
2020 EX-01 49 27 13 6 3 0 1 77 10 93
2020 EX-02 45 31 14 3 7 0 0 76 10 29
2020 EX-03 47 37 5 11 0 0 0 84 11 19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 44 30 17 7 3 0 0 74 9 150
2020 EX-01 40 34 15 7 3 0 0 74 11 94
2020 EX-02 50 14 32 4 0 0 0 64 4 28
2020 EX-03 47 42 5 5 0 0 0 89 5 19
2019 EX 29 33 22 7 7 0 1 63 15 147
2019 EX-01 28 35 19 9 7 0 1 64 17 85
2019 EX-02 35 29 19 3 13 0 0 65 16 31
2018 EX 25 27 19 18 10 0 1 52 28 125
2018 EX-01 21 24 22 21 13 0 0 44 33 72
2018 EX-03 30 43 17 4 4 0 0 74 9 23
2017 EX 26 22 19 14 15 0 4 50 31 133
2017 EX-01 25 18 17 20 16 0 4 45 38 72
2017 EX-02 21 24 24 14 14 0 3 47 29 29
2017 EX-03 34 27 21 0 15 0 4 63 15 23

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 4 15 23 28 30 0 0 19 58 151
2020 EX-01 4 15 21 29 31 0 0 19 60 94
2020 EX-02 3 17 31 21 28 0 0 21 48 29
2020 EX-03 0 16 21 32 32 0 0 16 63 19
2019 EX 10 20 28 24 18 0 0 30 42 147
2019 EX-01 11 19 31 21 19 0 0 29 40 85
2019 EX-02 10 29 29 23 10 0 0 39 32 31
2018 EX 4 11 35 24 26 0 0 15 50 127
2018 EX-01 3 9 36 23 28 0 0 12 51 74
2018 EX-03 4 9 35 26 26 0 0 13 52 23
2017 EX 2 15 24 25 33 0 1 17 58 133
2017 EX-01 3 15 19 27 34 0 1 18 62 72
2017 EX-02 0 17 28 24 31 0 0 17 55 29
2017 EX-03 0 13 44 21 23 0 0 13 44 23

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 5 23 24 30 19 0 0 28 48 151
2020 EX-01 3 26 21 31 19 0 0 29 50 94
2020 EX-02 0 21 38 28 14 0 0 21 41 29
2020 EX-03 11 26 21 21 21 0 0 37 42 19
2019 EX 12 19 32 21 15 0 0 32 36 146
2019 EX-01 13 19 32 20 15 0 0 32 36 84
2019 EX-02 13 26 42 10 10 0 0 39 19 31
2018 EX 3 15 32 30 19 0 1 19 49 125
2018 EX-01 1 15 27 33 22 0 1 17 56 73
2018 EX-03 9 13 26 30 22 0 0 22 52 23
2017 EX 5 19 20 28 27 0 1 24 56 132
2017 EX-01 6 15 17 28 31 0 3 22 61 71
2017 EX-02 0 32 14 38 17 0 0 32 55 29
2017 EX-03 8 13 40 14 25 0 0 21 39 23

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 6 19 30 24 22 0 0 25 46 151
2020 EX-01 5 17 31 23 23 0 0 22 47 94
2020 EX-02 3 24 28 24 21 0 0 28 45 29
2020 EX-03 11 16 32 26 16 0 0 26 42 19
2019 EX 12 20 29 22 16 0 1 32 39 146
2019 EX-01 9 21 28 24 16 0 1 31 40 85
2019 EX-02 10 23 35 19 13 0 0 32 32 31
2018 EX 4 22 34 21 18 0 1 26 39 126
2018 EX-01 0 18 38 22 22 0 1 18 44 74
2018 EX-03 9 27 18 27 18 0 0 36 45 22
2017 EX 3 16 31 22 27 0 1 20 50 133
2017 EX-01 3 15 23 29 29 0 1 18 59 72
2017 EX-02 0 25 38 14 24 0 0 25 37 29
2017 EX-03 4 13 54 8 21 0 0 17 29 23

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 9 21 21 25 25 0 0 29 50 151
2020 EX-01 9 21 21 23 26 0 0 30 49 94
2020 EX-02 7 21 31 21 21 0 0 28 41 29
2020 EX-03 11 21 11 32 26 0 0 32 58 19
2019 EX 17 24 24 16 18 0 1 41 34 147
2019 EX-01 18 24 24 14 20 0 1 42 35 85
2019 EX-02 19 23 32 13 10 0 3 43 23 31
2018 EX 11 21 24 20 24 0 0 32 44 127
2018 EX-01 12 15 26 23 24 0 0 27 47 74
2018 EX-03 17 22 22 4 35 0 0 39 39 23
2017 EX 8 25 22 18 25 0 2 33 44 133
2017 EX-01 7 29 19 14 28 0 3 37 43 72
2017 EX-02 14 18 27 31 10 0 0 32 41 29
2017 EX-03 4 22 29 25 14 0 5 28 41 23

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 12 18 22 25 23 0 0 30 48 151
2020 EX-01 12 19 21 26 22 0 0 31 48 94
2020 EX-02 17 14 28 14 28 0 0 31 41 29
2020 EX-03 5 21 16 37 21 0 0 26 58 19
2019 EX 19 24 24 16 16 0 0 44 32 147
2019 EX-01 20 24 24 13 20 0 0 44 33 85
2019 EX-02 19 29 35 16 0 0 0 48 16 31
2018 EX 9 22 30 21 17 0 0 31 39 127
2018 EX-01 11 16 32 22 19 0 0 27 41 74
2018 EX-03 13 30 22 13 22 0 0 43 35 23
2017 EX 8 25 29 15 21 1 1 34 37 133
2017 EX-01 10 28 26 13 21 1 1 38 35 72
2017 EX-02 11 24 24 24 17 0 0 34 41 29
2017 EX-03 4 23 44 13 17 0 0 27 29 23

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 30 23 21 14 11 0 2 54 25 150
2020 EX-01 29 24 18 14 12 0 3 54 27 93
2020 EX-02 31 28 14 14 14 0 0 59 28 29
2020 EX-03 42 11 32 16 0 0 0 53 16 19

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 35 40 19 5 1 0 1 75 6 150
2020 EX-01 31 39 23 8 0 0 0 70 8 93
2020 EX-02 31 45 21 0 3 0 0 76 3 29
2020 EX-03 53 42 0 5 0 0 0 95 5 19
2019 EX 37 37 19 3 3 0 0 74 7 147
2019 EX-01 33 39 21 4 4 0 0 72 7 85
2019 EX-02 42 39 6 6 6 0 0 81 13 31
2018 EX 23 40 24 9 4 0 0 63 13 128
2018 EX-01 15 42 27 12 4 0 0 57 16 74
2018 EX-03 33 29 21 8 8 0 0 63 17 24
2017 EX 21 37 28 8 6 0 1 58 14 133
2017 EX-01 21 30 31 10 5 0 1 52 16 72
2017 EX-02 24 39 24 7 7 0 0 63 14 29
2017 EX-03 21 47 28 0 4 0 0 68 4 23

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 25 32 25 11 6 0 0 57 18 148
2020 EX-01 21 34 27 11 8 0 0 54 18 92
2020 EX-02 28 31 24 10 7 0 0 59 17 29
2020 EX-03 39 22 22 17 0 0 0 61 17 18
2019 EX 23 40 22 9 5 0 0 63 14 147
2019 EX-01 21 38 24 11 7 0 0 59 18 85
2019 EX-02 26 48 19 0 6 0 0 74 6 31
2018 EX 10 37 28 17 8 0 0 47 25 128
2018 EX-01 8 35 30 15 12 0 0 43 27 74
2018 EX-03 13 38 25 25 0 0 0 50 25 24
2017 EX 15 30 26 20 8 1 0 45 28 133
2017 EX-01 13 30 27 18 10 1 0 44 29 72
2017 EX-02 21 27 27 17 7 0 0 49 24 29
2017 EX-03 13 35 26 18 8 0 0 47 27 23

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 37 40 14 5 5 0 0 77 9 149
2020 EX-01 30 40 17 5 7 0 0 71 12 92
2020 EX-02 34 48 7 7 3 0 0 83 10 29
2020 EX-03 68 21 11 0 0 0 0 89 0 19
2019 EX 37 38 14 7 4 0 0 75 11 146
2019 EX-01 31 36 19 9 5 0 0 67 14 85
2019 EX-02 43 47 3 0 7 0 0 90 7 30
2018 EX 23 41 16 15 5 0 1 65 20 128
2018 EX-01 20 36 19 18 7 0 0 57 24 74
2018 EX-03 29 46 8 17 0 0 0 75 17 24
2017 EX 23 37 19 10 8 0 1 62 19 133
2017 EX-01 21 32 23 14 8 0 1 53 23 72
2017 EX-02 35 38 14 3 7 0 3 75 11 29
2017 EX-03 17 56 17 6 4 0 0 73 10 23

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 59 28 7 3 3 0 0 87 6 150
2020 EX-01 52 34 4 5 4 0 0 86 10 93
2020 EX-02 62 24 14 0 0 0 0 86 0 29
2020 EX-03 84 5 11 0 0 0 0 89 0 19
2019 EX 62 25 8 2 3 0 0 87 5 146
2019 EX-01 59 26 8 2 5 0 0 85 7 85
2019 EX-02 68 19 6 3 3 0 0 87 6 31

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 36 31 25 5 3 0 1 67 8 149
2020 EX-01 35 26 29 5 4 0 0 61 10 92
2020 EX-02 31 45 14 7 0 0 3 79 7 29
2020 EX-03 47 32 21 0 0 0 0 79 0 19

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 13 38 30 16 3 0 0 50 19 149
2020 EX-01 11 37 28 23 2 0 0 47 25 93
2020 EX-02 10 38 34 10 7 0 0 48 17 29
2020 EX-03 17 50 28 0 6 0 0 67 6 18
2019 EX 39 22 21 12 6 0 0 61 18 145
2019 EX-01 35 14 27 17 7 0 0 49 24 83
2019 EX-02 42 42 13 3 0 0 0 84 3 31
2018 EX 15 24 32 18 10 0 1 39 28 128
2018 EX-01 12 16 42 16 14 0 0 28 30 74
2018 EX-03 17 33 21 21 8 0 0 50 29 24
2017 EX 26 33 20 13 6 1 1 60 20 133
2017 EX-01 24 32 19 15 7 1 1 58 23 72
2017 EX-02 35 31 17 14 3 0 0 66 17 29
2017 EX-03 25 36 26 4 8 0 0 61 13 23

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 51 36 7 3 2 0 0 87 5 148
2020 EX-01 48 34 10 5 3 0 0 82 9 92
2020 EX-02 52 48 0 0 0 0 0 100 0 29
2020 EX-03 74 26 0 0 0 0 0 100 0 19
2019 EX 70 19 7 1 3 0 0 89 4 144
2019 EX-01 70 17 7 1 5 0 0 87 6 83
2019 EX-02 80 20 0 0 0 0 0 100 0 30
2018 EX 52 25 17 3 2 0 1 78 6 127
2018 EX-01 55 28 14 1 1 0 0 84 3 74
2018 EX-03 48 13 22 9 9 0 0 61 17 23
2017 EX 67 19 10 2 1 0 1 86 4 133
2017 EX-01 68 19 9 1 1 0 1 88 3 72
2017 EX-02 79 3 7 7 3 0 0 83 10 29
2017 EX-03 60 27 13 0 0 0 0 87 0 23

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 31 36 20 9 4 0 0 67 13 150
2020 EX-01 29 34 20 12 5 0 0 63 17 94
2020 EX-02 36 43 18 4 0 0 0 79 4 28
2020 EX-03 37 47 5 11 0 0 0 84 11 19

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 85 8 3 1 1 0 2 95 2 149
2020 EX-01 85 8 3 2 1 0 1 93 3 93
2020 EX-02 79 14 3 0 0 0 3 96 0 29
2020 EX-03 95 0 0 0 0 0 5 100 0 19
2019 EX 83 5 3 1 1 0 7 94 2 147
2019 EX-01 82 5 4 0 2 0 7 94 3 85
2019 EX-02 87 6 0 3 0 0 3 97 3 31
2018 EX 73 17 4 0 1 0 5 95 1 127
2018 EX-01 71 21 3 0 0 0 5 97 0 73
2018 EX-03 88 8 0 0 4 0 0 96 4 24

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 88 7 2 1 2 0 0 95 3 149
2020 EX-01 89 4 2 1 3 0 0 93 4 92
2020 EX-02 86 10 0 3 0 0 0 97 3 29
2020 EX-03 89 11 0 0 0 0 0 100 0 19
2019 EX 82 7 5 3 1 0 1 90 4 146
2019 EX-01 84 4 8 2 2 0 0 87 5 85
2019 EX-02 80 10 0 3 0 0 7 96 4 30
2018 EX 75 16 2 2 3 0 2 93 5 127
2018 EX-01 73 16 3 1 3 0 4 93 4 73
2018 EX-03 79 8 4 0 8 0 0 88 8 24
2017 EX 78 13 2 4 1 1 1 93 5 133
2017 EX-01 81 11 1 5 1 0 0 92 7 72
2017 EX-02 76 18 3 0 0 0 3 96 0 29
2017 EX-03 73 15 0 4 4 4 0 91 9 23

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 68 25 5 1 1 0 0 93 1 150
2020 EX-01 67 27 4 1 1 0 0 94 2 93
2020 EX-02 69 24 7 0 0 0 0 93 0 29
2020 EX-03 74 16 11 0 0 0 0 89 0 19
2019 EX 64 23 9 3 1 0 0 87 4 146
2019 EX-01 68 18 8 5 1 0 0 86 6 85
2019 EX-02 57 30 10 3 0 0 0 87 3 30
2018 EX 68 23 7 1 0 0 1 92 1 126
2018 EX-01 67 26 6 1 0 0 0 93 1 72
2018 EX-03 67 25 8 0 0 0 0 92 0 24
2017 EX 58 31 8 2 0 1 1 90 2 133
2017 EX-01 58 33 5 1 0 1 0 93 1 72
2017 EX-02 59 27 7 3 0 0 3 89 4 29
2017 EX-03 60 30 9 0 0 0 0 91 0 23

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 77 13 4 3 3 0 0 90 6 149
2020 EX-01 73 15 5 4 2 0 0 88 7 92
2020 EX-02 76 14 3 3 3 0 0 90 7 29
2020 EX-03 84 11 0 0 5 0 0 95 5 19
2019 EX 67 21 8 2 3 0 0 88 5 146
2019 EX-01 64 19 11 4 4 0 0 82 7 85
2019 EX-02 77 20 0 0 3 0 0 97 3 30
2018 EX 60 18 13 5 5 0 0 78 9 127
2018 EX-01 60 16 12 5 5 0 0 77 11 73
2018 EX-03 58 13 17 4 8 0 0 71 13 24
2017 EX 57 27 7 2 5 1 1 85 8 133
2017 EX-01 57 30 4 1 5 1 0 89 7 72
2017 EX-02 49 24 17 0 7 0 3 75 7 29
2017 EX-03 65 22 4 9 0 0 0 86 9 23

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 40 43 9 7 1 0 0 83 8 151
2020 EX-01 33 49 9 9 1 0 0 82 10 94
2020 EX-02 45 41 7 3 3 0 0 86 7 29
2020 EX-03 74 11 16 0 0 0 0 84 0 19
2019 EX 39 38 17 3 2 0 1 78 6 145
2019 EX-01 42 36 17 1 4 0 1 78 5 84
2019 EX-02 33 40 17 10 0 0 0 73 10 30
2018 EX 35 36 19 7 2 0 1 72 9 127
2018 EX-01 32 36 22 10 0 0 1 68 10 73
2018 EX-03 42 42 17 0 0 0 0 83 0 24
2017 EX 39 39 15 5 1 0 0 78 7 132
2017 EX-01 35 45 13 6 1 0 0 80 7 71
2017 EX-02 49 27 17 7 0 0 0 76 7 29
2017 EX-03 46 37 13 0 4 0 0 83 4 23

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 75 19 4 2 0 0 0 94 2 151
2020 EX-01 77 18 2 3 0 0 0 95 3 94
2020 EX-02 72 17 10 0 0 0 0 90 0 29
2020 EX-03 84 16 0 0 0 0 0 100 0 19
2019 EX 72 21 5 1 1 0 1 93 2 146
2019 EX-01 74 16 6 1 1 0 1 92 2 85
2019 EX-02 73 23 0 3 0 0 0 97 3 30
2018 EX 65 28 3 2 1 0 1 94 2 127
2018 EX-01 66 27 3 3 1 0 0 93 4 73
2018 EX-03 63 29 8 0 0 0 0 92 0 24
2017 EX 69 23 4 2 1 0 1 93 3 132
2017 EX-01 69 24 3 3 0 0 1 94 3 72
2017 EX-02 62 28 3 0 3 0 3 93 4 29
2017 EX-03 76 20 0 4 0 0 0 96 4 22

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 87 9 1 1 2 0 0 96 3 150
2020 EX-01 84 12 1 2 1 0 0 96 3 93
2020 EX-02 90 7 0 0 3 0 0 97 3 29
2020 EX-03 100 0 0 0 0 0 0 100 0 19
2019 EX 88 6 1 0 1 0 3 97 1 146
2019 EX-01 89 4 1 0 2 0 4 96 2 85
2019 EX-02 90 10 0 0 0 0 0 100 0 30
2018 EX 86 10 2 1 1 0 1 97 2 127
2018 EX-01 86 10 1 1 1 0 0 96 3 73
2018 EX-03 88 8 4 0 0 0 0 96 0 24
2017 EX 86 8 2 2 0 0 1 96 2 132
2017 EX-01 85 10 4 0 0 0 1 96 0 71
2017 EX-02 86 7 0 3 0 0 3 96 4 29
2017 EX-03 85 9 0 5 0 0 0 95 5 23

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 58 25 9 5 2 0 0 83 7 151
2020 EX-01 56 26 9 7 2 0 0 82 10 94
2020 EX-02 48 34 14 3 0 0 0 83 3 29
2020 EX-03 74 16 5 0 5 0 0 89 5 19
2019 EX 62 29 5 2 0 1 1 93 2 146
2019 EX-01 55 36 6 1 0 0 1 93 1 85
2019 EX-02 63 23 7 3 0 3 0 90 3 30
2018 EX 57 26 12 3 2 0 1 83 5 127
2018 EX-01 59 26 10 3 3 0 0 85 5 73
2018 EX-03 67 21 13 0 0 0 0 88 0 24
2017 EX 66 22 8 2 2 0 1 88 4 133
2017 EX-01 64 22 8 1 3 0 1 88 4 72
2017 EX-02 66 27 7 0 0 0 0 93 0 29
2017 EX-03 64 18 8 5 4 0 0 82 10 23

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 30 46 15 7 2 0 0 76 9 151
2020 EX-01 22 46 20 10 2 0 0 68 12 94
2020 EX-02 41 55 3 0 0 0 0 97 0 29
2020 EX-03 47 37 16 0 0 0 0 84 0 19

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 7 20 40 27 7 0 0 27 33 150
2020 EX-01 6 20 37 29 7 0 0 27 36 94
2020 EX-02 4 25 54 14 4 0 0 29 18 28
2020 EX-03 11 16 42 26 5 0 0 26 32 19
2019 EX 13 20 44 17 5 1 0 34 23 147
2019 EX-01 16 16 41 18 7 1 0 33 25 85
2019 EX-02 6 39 42 6 6 0 0 45 13 31
2018 EX 3 20 38 29 9 0 0 23 38 128
2018 EX-01 3 19 39 31 8 0 0 22 39 74
2018 EX-03 4 21 38 25 13 0 0 25 38 24
2017 EX 1 19 41 18 20 0 0 21 38 133
2017 EX-01 3 18 36 26 17 0 0 21 43 72
2017 EX-02 0 28 38 7 27 0 0 28 34 29
2017 EX-03 0 8 69 14 8 0 0 8 23 23

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 17 30 34 17 3 0 0 19 47 145
2020 EX-01 17 31 31 18 3 0 0 21 48 94
2020 EX-02 19 27 38 12 4 0 0 15 46 26
2019 EX 12 24 35 20 7 0 0 28 37 147
2019 EX-01 15 18 39 21 7 0 0 28 33 85
2019 EX-02 6 26 39 23 6 0 0 29 32 31
2018 EX 20 29 37 13 2 0 0 14 49 125
2018 EX-01 23 30 33 11 3 0 0 14 53 73
2018 EX-03 17 26 39 17 0 0 0 17 43 23
2017 EX 14 31 41 10 4 0 0 14 45 133
2017 EX-01 17 30 37 11 4 0 0 15 48 72
2017 EX-02 14 31 45 7 3 0 0 10 44 29
2017 EX-03 4 40 39 17 0 0 0 17 45 23
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 34 46 19 1 57 43 151
2020 EX-01 33 50 16 1 60 40 94
2020 EX-02 41 48 10 0 54 46 29
2020 EX-03 37 37 26 0 50 50 19

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 33 67 52
2020 EX-01 26 74 31
2020 EX-02 58 42 12

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 63 16 8 5 3 1 4 83 9 151
2020 EX-01 52 22 11 5 4 0 5 79 10 94
2020 EX-02 76 7 7 3 0 3 3 89 4 29
2020 EX-03 89 0 0 5 5 0 0 89 11 19
2019 EX 56 14 10 7 5 0 8 76 13 147
2019 EX-01 58 13 11 8 7 0 4 73 16 85
2019 EX-02 58 19 10 3 3 0 6 83 7 31
2018 EX 55 21 10 4 3 0 7 82 8 128
2018 EX-01 51 28 9 4 3 0 4 83 7 74
2018 EX-03 58 4 13 0 4 0 21 79 5 24

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 17 17 23 25 15 0 2 35 41 52
2020 EX-01 10 6 32 29 19 0 3 17 50 31
2020 EX-02 17 42 17 17 8 0 0 58 25 12

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 8 12 25 25 31 0 0 19 56 52
2020 EX-01 0 3 26 32 39 0 0 3 71 31
2020 EX-02 17 17 42 8 17 0 0 33 25 12
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