2020 Public Service Employee Survey Results by Theme for Environment and Climate Change Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 51 32 10 3 3 0 0 83 7 59
2020 CR-04 59 24 18 0 0 0 0 82 0 17
2020 CR-05 48 35 8 5 5 0 0 83 10 40
2019 CR 39 41 10 4 6 0 0 80 10 71
2019 CR-05 44 38 8 6 4 0 0 82 10 50
2018 CR 28 45 16 7 4 0 0 72 12 69
2018 CR-04 17 44 28 11 0 0 0 61 11 18
2018 CR-05 33 42 13 6 6 0 0 75 13 48
2017 CR 37 30 22 8 3 0 0 67 10 94
2017 CR-04 34 30 21 9 6 0 0 64 14 47
2017 CR-05 42 27 24 7 0 0 0 69 7 45
2014 CR 28 38 17 9 6 0 1 67 16 148
2014 CR-04 26 40 19 11 4 0 0 66 15 94
2014 CR-05 34 37 11 9 9 0 0 71 18 45

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 31 15 3 3 0 0 78 7 59
2020 CR-04 35 53 6 0 6 0 0 88 6 17
2020 CR-05 50 23 20 5 3 0 0 73 8 40
2019 CR 35 38 13 8 6 0 0 73 14 71
2019 CR-05 36 42 8 10 4 0 0 78 14 50
2018 CR 31 33 17 16 3 0 0 64 19 70
2018 CR-04 22 28 17 33 0 0 0 50 33 18
2018 CR-05 37 35 16 8 4 0 0 71 12 49
2017 CR 40 29 13 7 10 0 0 69 18 94
2017 CR-04 32 30 15 11 12 0 0 62 23 47
2017 CR-05 51 27 11 4 7 0 0 78 11 45

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 56 29 12 3 0 0 0 85 3 59
2020 CR-04 53 29 18 0 0 0 0 82 0 17
2020 CR-05 55 30 10 5 0 0 0 85 5 40
2019 CR 50 36 7 4 3 0 0 86 7 70
2019 CR-05 55 33 6 4 2 0 0 88 6 49
2018 CR 40 43 13 4 0 0 0 82 4 68
2018 CR-04 39 33 28 0 0 0 0 72 0 18
2018 CR-05 43 43 9 6 0 0 0 85 6 47
2017 CR 43 40 12 4 1 0 1 83 5 94
2017 CR-04 45 30 15 6 2 0 2 76 8 47
2017 CR-05 42 47 9 2 0 0 0 89 2 45
2014 CR 62 26 7 3 2 0 1 88 5 148
2014 CR-04 61 29 7 1 2 0 0 89 3 94
2014 CR-05 65 22 7 6 0 0 0 87 6 45

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 58 27 10 3 2 0 0 85 5 59
2020 CR-04 53 41 6 0 0 0 0 94 0 17
2020 CR-05 58 23 13 5 3 0 0 80 8 40
2019 CR 39 44 13 1 3 0 0 83 4 70
2019 CR-05 43 45 8 2 2 0 0 88 4 49
2018 CR 38 35 17 4 6 0 0 72 10 69
2018 CR-04 22 39 28 0 11 0 0 61 11 18
2018 CR-05 46 33 10 6 4 0 0 79 10 48
2017 CR 42 40 12 2 3 1 0 83 5 94
2017 CR-04 36 39 15 2 6 2 0 76 8 47
2017 CR-05 51 38 8 2 0 0 0 89 2 45
2014 CR 38 35 18 5 3 0 0 73 9 147
2014 CR-04 37 33 20 5 4 0 0 70 10 93
2014 CR-05 38 40 16 6 0 0 0 78 6 45

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 68 22 8 0 2 0 0 90 2 59
2020 CR-04 65 18 18 0 0 0 0 82 0 17
2020 CR-05 68 25 5 0 3 0 0 93 3 40
2019 CR 55 31 8 1 1 3 0 88 3 71
2019 CR-05 58 30 6 2 2 2 0 90 4 50
2018 CR 48 35 9 6 3 0 0 83 9 69
2018 CR-04 39 33 11 17 0 0 0 72 17 18
2018 CR-05 54 31 8 2 4 0 0 85 6 48
2017 CR 48 25 12 4 7 3 1 76 12 94
2017 CR-04 41 24 15 6 8 6 0 69 15 47
2017 CR-05 58 24 9 2 7 0 0 82 9 45
2014 CR 33 34 21 7 3 2 1 68 10 148
2014 CR-04 30 33 26 5 4 2 0 64 10 94
2014 CR-05 34 38 13 11 2 2 0 73 13 45

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 67 25 7 0 2 0 0 91 2 57
2020 CR-04 63 19 19 0 0 0 0 81 0 16
2020 CR-05 67 28 3 0 3 0 0 95 3 39
2019 CR 52 31 11 3 1 1 0 84 4 71
2019 CR-05 56 30 8 2 2 2 0 88 4 50
2018 CR 50 32 10 4 3 0 0 82 7 68
2018 CR-04 39 28 22 11 0 0 0 67 11 18
2018 CR-05 55 32 6 2 4 0 0 87 6 47
2017 CR 50 22 10 8 7 2 1 75 15 93
2017 CR-04 45 17 13 11 10 4 0 65 22 47
2017 CR-05 57 27 7 5 5 0 0 84 9 44
2014 CR 32 37 19 7 4 0 1 70 11 148
2014 CR-04 31 36 21 6 5 0 0 67 12 94
2014 CR-05 31 40 17 9 2 0 0 72 11 45

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 25 14 0 0 2 0 86 0 59
2020 CR-04 59 24 18 0 0 0 0 82 0 17
2020 CR-05 58 28 13 0 0 3 0 87 0 40
2019 CR 51 24 13 7 4 1 0 76 11 71
2019 CR-05 52 24 12 8 2 2 0 78 10 50
2018 CR 43 26 16 4 4 4 1 74 9 69
2018 CR-04 33 33 17 6 11 0 0 67 17 18
2018 CR-05 50 23 15 4 2 6 0 78 7 48
2017 CR 44 23 9 8 7 8 2 74 17 93
2017 CR-04 36 24 9 13 8 9 2 67 23 47
2017 CR-05 55 22 9 2 7 5 0 81 10 44
2014 CR 33 22 17 15 7 4 2 58 24 148
2014 CR-04 31 20 19 17 7 5 0 54 26 94
2014 CR-05 34 29 11 13 9 2 2 66 23 45
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 27 32 20 7 0 2 12 69 8 59
2020 CR-04 24 35 24 6 0 6 6 67 7 17
2020 CR-05 30 28 20 8 0 0 15 68 9 40
2019 CR 30 35 20 4 3 4 4 71 8 71
2019 CR-05 28 34 22 6 2 6 2 67 9 50

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 56 31 8 2 0 2 2 89 2 59
2020 CR-04 53 29 18 0 0 0 0 82 0 17
2020 CR-05 60 28 5 3 0 3 3 92 3 40
2019 CR 51 29 9 3 3 4 1 85 6 70
2019 CR-05 50 30 10 4 2 4 0 83 6 50
2018 CR 49 33 9 4 3 1 1 84 7 70
2018 CR-04 44 22 11 11 11 0 0 67 22 18
2018 CR-05 49 37 8 2 0 2 2 89 2 49
2017 CR 51 23 6 11 7 0 1 75 18 94
2017 CR-04 40 21 6 17 13 0 2 63 31 47
2017 CR-05 62 27 4 4 2 0 0 89 7 45
2014 CR 37 39 12 7 5 0 1 76 12 148
2014 CR-04 31 41 14 6 6 0 1 73 13 94
2014 CR-05 40 36 11 11 2 0 0 76 13 45

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 71 19 10 0 0 0 0 90 0 58
2020 CR-04 71 18 12 0 0 0 0 88 0 17
2020 CR-05 69 21 10 0 0 0 0 90 0 39
2019 CR 49 30 10 10 1 0 0 79 11 71
2019 CR-05 52 28 10 8 2 0 0 80 10 50
2018 CR 50 34 4 7 4 0 0 84 11 70
2018 CR-04 39 28 6 17 11 0 0 67 28 18
2018 CR-05 55 35 4 4 2 0 0 90 6 49
2017 CR 55 21 6 10 7 0 0 76 17 94
2017 CR-04 47 17 11 19 6 0 0 64 26 47
2017 CR-05 64 25 2 0 9 0 0 89 9 45
2014 CR 48 31 11 5 5 1 0 80 10 148
2014 CR-04 47 29 16 3 4 1 0 76 8 94
2014 CR-05 47 35 2 9 7 0 0 82 16 45

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 63 25 3 3 2 3 0 91 5 59
2020 CR-04 59 24 12 6 0 0 0 82 6 17
2020 CR-05 63 28 0 3 3 5 0 95 5 40
2019 CR 41 34 17 4 3 1 0 76 7 71
2019 CR-05 42 32 18 4 2 2 0 76 6 50
2018 CR 43 30 16 3 3 6 0 77 6 70
2018 CR-04 39 22 22 6 6 6 0 65 12 18
2018 CR-05 45 31 14 2 2 6 0 80 4 49
2017 CR 41 22 18 3 7 9 0 69 11 94
2017 CR-04 37 17 21 6 8 11 0 60 16 47
2017 CR-05 47 26 13 0 7 7 0 79 7 45
2014 CR 24 34 20 7 6 9 0 64 14 148
2014 CR-04 26 32 21 5 5 11 0 64 12 94
2014 CR-05 20 38 18 9 9 6 0 62 19 45

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 64 24 5 3 3 0 0 88 7 59
2020 CR-04 65 18 12 0 6 0 0 82 6 17
2020 CR-05 65 25 3 5 3 0 0 90 8 40
2019 CR 39 38 15 6 1 0 0 77 7 71
2019 CR-05 44 34 14 6 2 0 0 78 8 50
2018 CR 40 34 17 3 4 1 0 75 7 70
2018 CR-04 28 33 22 11 6 0 0 61 17 18
2018 CR-05 45 33 16 0 4 2 0 79 4 49
2017 CR 38 27 16 8 7 4 0 68 15 94
2017 CR-04 30 26 19 11 8 6 0 59 20 47
2017 CR-05 49 27 13 2 7 2 0 77 9 45
2014 CR 21 31 22 12 7 6 1 56 20 148
2014 CR-04 21 34 24 9 6 4 1 58 16 94
2014 CR-05 20 25 20 16 11 8 0 49 29 45

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 58 25 8 5 2 2 0 84 7 59
2020 CR-04 59 24 12 6 0 0 0 82 6 17
2020 CR-05 60 25 5 5 3 3 0 87 8 40
2019 CR 39 34 13 10 1 3 0 75 12 70
2019 CR-05 43 33 12 8 2 2 0 77 10 49
2018 CR 34 34 17 4 6 4 0 72 10 70
2018 CR-04 22 28 22 0 17 11 0 56 19 18
2018 CR-05 41 35 14 6 2 2 0 77 8 49
2017 CR 32 26 14 12 8 8 0 63 22 94
2017 CR-04 26 26 13 17 12 6 0 55 31 47
2017 CR-05 40 26 15 4 4 9 0 73 10 45
2014 CR 18 29 25 14 7 5 1 51 22 147
2014 CR-04 21 26 31 10 6 5 1 50 17 94
2014 CR-05 16 34 16 21 9 4 0 53 31 44

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 54 32 10 2 2 0 0 86 3 59
2020 CR-04 53 24 18 0 6 0 0 76 6 17
2020 CR-05 58 33 8 3 0 0 0 90 3 40
2019 CR 39 34 13 7 3 1 3 76 10 71
2019 CR-05 46 30 12 8 2 2 0 78 10 50
2018 CR 36 29 17 10 7 1 0 65 17 70
2018 CR-04 28 17 28 11 17 0 0 44 28 18
2018 CR-05 39 33 12 10 4 2 0 73 15 49
2017 CR 32 32 13 11 11 2 0 65 22 93
2017 CR-04 29 24 15 13 17 2 0 54 31 46
2017 CR-05 36 40 10 7 4 2 0 78 11 45
2014 CR 18 33 20 15 9 4 0 53 25 147
2014 CR-04 18 33 26 10 10 4 0 53 20 94
2014 CR-05 18 32 11 25 11 2 0 51 37 44
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 39 7 5 0 0 2 88 5 59
2020 CR-04 41 47 6 6 0 0 0 88 6 17
2020 CR-05 50 35 8 5 0 0 3 87 5 40
2019 CR 38 32 15 11 3 0 0 70 14 71
2019 CR-05 38 30 18 12 2 0 0 68 14 50
2018 CR 32 35 19 10 3 0 0 68 13 68
2018 CR-04 29 35 18 12 6 0 0 65 18 17
2018 CR-05 35 35 21 8 0 0 0 71 8 48
2017 CR 34 31 14 6 14 0 1 66 20 94
2017 CR-04 21 34 15 11 17 0 2 57 28 47
2017 CR-05 49 28 11 2 9 0 0 78 11 45
2014 CR 27 39 14 16 4 1 0 66 20 148
2014 CR-04 23 44 12 15 5 1 0 68 20 94
2014 CR-05 31 31 17 18 2 0 0 63 20 45

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 64 29 5 2 0 0 0 93 2 59
2020 CR-04 53 35 6 6 0 0 0 88 6 17
2020 CR-05 70 25 5 0 0 0 0 95 0 40
2019 CR 36 49 10 6 0 0 0 84 6 70
2019 CR-05 43 45 6 6 0 0 0 88 6 49
2018 CR 35 40 18 4 3 0 0 75 7 68
2018 CR-04 17 33 33 6 11 0 0 50 17 18
2018 CR-05 43 40 13 4 0 0 0 83 4 47
2017 CR 41 33 14 10 1 0 0 75 12 94
2017 CR-04 30 34 13 21 2 0 0 64 23 47
2017 CR-05 55 29 15 0 0 0 0 85 0 45

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 58 32 7 2 0 0 2 91 2 59
2020 CR-04 47 47 6 0 0 0 0 94 0 17
2020 CR-05 60 28 8 3 0 0 3 90 3 40
2019 CR 44 30 16 7 3 0 0 74 10 70
2019 CR-05 43 31 16 8 2 0 0 73 10 49
2018 CR 40 36 13 6 4 1 0 77 10 70
2018 CR-04 44 17 22 6 11 0 0 61 17 18
2018 CR-05 41 41 10 6 2 0 0 82 8 49
2017 CR 46 32 6 8 8 0 0 78 16 94
2017 CR-04 36 30 6 13 15 0 0 66 28 47
2017 CR-05 56 33 6 2 2 0 0 89 4 45
2014 CR 32 40 14 6 3 3 1 76 9 148
2014 CR-04 28 41 16 9 2 3 1 72 11 94
2014 CR-05 38 39 13 2 2 2 2 81 5 45

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 51 39 10 0 0 0 0 90 0 59
2020 CR-04 59 29 12 0 0 0 0 88 0 17
2020 CR-05 48 43 10 0 0 0 0 90 0 40
2019 CR 30 54 7 7 3 0 0 83 10 71
2019 CR-05 32 52 6 6 4 0 0 84 10 50
2018 CR 34 49 4 11 1 0 0 83 13 70
2018 CR-04 33 39 11 11 6 0 0 72 17 18
2018 CR-05 37 49 2 12 0 0 0 86 12 49
2017 CR 43 33 12 9 3 0 0 76 12 94
2017 CR-04 32 28 19 15 6 0 0 60 21 47
2017 CR-05 51 40 6 2 0 0 0 91 2 45
2014 CR 31 38 13 12 5 1 0 70 17 148
2014 CR-04 28 41 16 9 6 0 0 69 15 94
2014 CR-05 40 29 7 22 2 0 0 69 24 45

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 61 24 10 0 0 0 5 89 0 59
2020 CR-04 59 29 12 0 0 0 0 88 0 17
2020 CR-05 60 23 10 0 0 0 8 89 0 40

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 44 36 12 5 2 2 0 81 7 59
2020 CR-04 53 29 18 0 0 0 0 82 0 17
2020 CR-05 40 38 10 8 3 3 0 79 10 40
2019 CR 31 31 21 10 7 0 0 62 17 71
2019 CR-05 28 32 24 8 8 0 0 60 16 50
2018 CR 21 40 19 11 6 1 1 63 18 70
2018 CR-04 17 39 17 17 11 0 0 56 28 18
2018 CR-05 24 39 20 10 4 2 0 65 15 49
2017 CR 33 29 15 6 10 5 2 67 17 94
2017 CR-04 30 21 15 12 13 6 2 56 27 47
2017 CR-05 38 36 15 0 7 4 0 77 7 45
2014 CR 25 35 16 10 5 7 1 66 17 147
2014 CR-04 23 34 19 9 5 10 0 63 15 93
2014 CR-05 29 40 11 13 4 0 2 70 18 45

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 24 36 19 8 7 2 5 64 16 59
2020 CR-04 35 12 29 0 6 6 12 57 7 17
2020 CR-05 18 48 13 13 8 0 3 67 21 40
2019 CR 21 39 13 10 15 1 0 61 26 71
2019 CR-05 22 38 16 6 18 0 0 60 24 50
2018 CR 22 30 14 14 14 3 1 55 30 69
2018 CR-04 12 24 18 24 24 0 0 35 47 17
2018 CR-05 24 35 14 12 10 4 0 62 23 49
2017 CR 22 29 15 10 17 3 4 55 29 94
2017 CR-04 21 21 15 11 23 2 6 47 37 47
2017 CR-05 24 38 15 7 11 4 0 65 19 45
2014 CR 12 23 19 13 24 3 5 38 41 148
2014 CR-04 11 22 22 14 22 3 5 36 39 94
2014 CR-05 16 22 15 13 29 2 2 40 44 45

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 56 25 8 3 3 0 3 84 7 59
2020 CR-04 59 24 12 6 0 0 0 82 6 17
2020 CR-05 53 28 8 3 5 0 5 84 8 40
2019 CR 59 18 11 7 0 0 4 81 7 71
2019 CR-05 64 18 8 8 0 0 2 84 8 50

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 29 8 5 2 0 3 84 7 59
2020 CR-04 47 41 6 6 0 0 0 88 6 17
2020 CR-05 55 23 10 5 3 0 5 82 8 40
2019 CR 47 29 17 1 3 3 0 78 4 70
2019 CR-05 47 27 18 2 4 2 0 75 6 49

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 83 5 3 2 2 3 2 93 4 58
2020 CR-04 76 6 6 6 0 6 0 88 6 17
2020 CR-05 85 5 3 0 3 3 3 95 3 39
2019 CR 73 10 3 0 6 4 4 91 6 71
2019 CR-05 76 10 2 0 6 2 4 91 6 50

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 71 19 5 0 2 0 3 93 2 58
2020 CR-04 59 29 12 0 0 0 0 88 0 17
2020 CR-05 74 15 3 0 3 0 5 95 3 39
2019 CR 66 15 7 1 0 1 8 91 2 71
2019 CR-05 68 16 4 0 0 2 10 95 0 50

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 38 33 21 5 2 0 2 72 7 58
2020 CR-04 25 38 31 0 6 0 0 63 6 16
2020 CR-05 43 30 18 8 0 0 3 74 8 40
2019 CR 25 37 24 8 6 0 0 62 14 71
2019 CR-05 24 42 20 10 4 0 0 66 14 50
2018 CR 27 37 16 13 6 1 0 65 19 70
2018 CR-04 22 22 33 6 17 0 0 44 22 18
2018 CR-05 29 43 10 16 0 2 0 73 17 49
2017 CR 30 32 15 12 10 0 1 63 23 94
2017 CR-04 26 32 11 19 10 0 2 59 30 47
2017 CR-05 35 31 20 2 11 0 0 67 13 45
2014 CR 20 35 19 13 9 1 3 56 24 148
2014 CR-04 19 31 22 15 11 0 2 51 26 94
2014 CR-05 22 36 15 13 9 2 2 61 23 45

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 36 12 3 2 2 0 83 5 59
2020 CR-04 41 35 18 0 6 0 0 76 6 17
2020 CR-05 50 33 10 5 0 3 0 85 5 40
2019 CR 34 35 23 6 3 0 0 69 8 71
2019 CR-05 34 36 20 8 2 0 0 70 10 50
2018 CR 27 46 17 7 1 0 1 74 9 70
2018 CR-04 28 33 22 11 6 0 0 61 17 18
2018 CR-05 29 49 16 6 0 0 0 78 6 49
2017 CR 39 33 11 12 3 1 1 74 15 94
2017 CR-04 43 21 13 19 0 2 2 67 20 47
2017 CR-05 38 42 9 4 7 0 0 80 11 45
2014 CR 28 35 17 11 7 0 1 65 18 148
2014 CR-04 26 37 17 14 5 0 1 63 19 94
2014 CR-05 31 29 22 6 11 0 0 61 18 45

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 57 34 3 3 0 2 0 93 4 58
2020 CR-04 56 31 6 6 0 0 0 88 6 16
2020 CR-05 55 38 3 3 0 3 0 95 3 40
2019 CR 35 48 9 9 0 0 0 83 9 69
2019 CR-05 37 45 12 6 0 0 0 82 6 49
2018 CR 33 38 16 9 3 0 1 72 12 69
2018 CR-04 33 28 11 22 6 0 0 61 28 18
2018 CR-05 35 42 17 2 2 0 2 79 4 48
2017 CR 39 30 14 10 5 1 0 70 16 94
2017 CR-04 32 23 19 17 6 2 0 57 24 47
2017 CR-05 49 33 9 4 4 0 0 82 9 45
2014 CR 28 43 15 9 4 0 1 72 13 148
2014 CR-04 23 48 16 9 4 0 0 71 13 94
2014 CR-05 36 34 15 11 4 0 0 70 15 45

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 37 37 20 3 0 2 0 76 3 59
2020 CR-04 24 35 35 0 0 6 0 63 0 17
2020 CR-05 43 38 15 5 0 0 0 80 5 40
2019 CR 31 33 17 10 0 9 0 70 11 70
2019 CR-05 34 34 12 10 0 10 0 76 11 50
2018 CR 25 38 16 12 4 4 1 66 17 69
2018 CR-04 12 35 29 6 12 6 0 50 19 17
2018 CR-05 31 41 12 10 2 4 0 74 13 49
2017 CR 28 38 15 8 7 2 1 68 16 94
2017 CR-04 32 23 15 14 11 4 0 58 26 47
2017 CR-05 24 54 15 2 4 0 0 78 7 45

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 56 29 10 3 0 2 0 86 3 59
2020 CR-04 41 35 18 6 0 0 0 76 6 17
2020 CR-05 60 28 8 3 0 3 0 90 3 40
2019 CR 62 23 3 8 1 1 1 87 10 71
2019 CR-05 64 22 0 8 2 2 2 90 10 50
2018 CR 51 33 7 6 3 0 0 84 9 70
2018 CR-04 39 39 6 6 11 0 0 78 17 18
2018 CR-05 57 29 8 6 0 0 0 86 6 49
2017 CR 48 31 10 5 5 0 1 80 11 94
2017 CR-04 43 32 13 4 6 0 2 77 10 47
2017 CR-05 55 29 7 4 4 0 0 84 9 45
2014 CR 40 36 12 8 3 0 1 77 11 147
2014 CR-04 33 34 16 12 3 0 1 68 15 93
2014 CR-05 51 37 7 2 2 0 0 89 4 45

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 38 7 0 2 0 3 91 2 58
2020 CR-04 56 31 0 0 0 0 13 100 0 16
2020 CR-05 48 40 10 0 3 0 0 88 3 40
2019 CR 58 32 7 1 1 0 0 90 3 71
2019 CR-05 58 32 6 2 2 0 0 90 4 50
2018 CR 49 33 13 1 4 0 0 81 6 70
2018 CR-04 44 33 17 0 6 0 0 78 6 18
2018 CR-05 49 33 12 2 4 0 0 82 6 49
2017 CR 38 43 12 0 3 0 4 85 3 94
2017 CR-04 39 45 13 0 2 0 2 85 2 47
2017 CR-05 38 42 11 0 4 0 4 84 5 45
2014 CR 50 34 11 2 2 0 1 84 4 147
2014 CR-04 48 38 10 2 1 0 1 87 3 94
2014 CR-05 55 25 13 2 5 0 0 80 7 44

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 50 50 58
2020 CR-04 41 59 17
2020 CR-05 51 49 39

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 56 25 7 0 2 5 5 91 2 59
2020 CR-04 47 18 18 0 6 12 0 73 7 17
2020 CR-05 58 30 3 0 0 3 8 97 0 40

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 CR 25 46 29 59
2020 CR-04 18 35 47 17
2020 CR-05 30 48 23 40
2019 CR 33 41 26 70
2019 CR-05 29 45 27 49
2018 CR 36 40 24 70
2018 CR-04 39 44 17 18
2018 CR-05 35 41 24 49
2017 CR 24 41 35 94
2017 CR-04 17 43 41 47
2017 CR-05 30 40 29 45
2014 CR 30 41 29 148
2014 CR-04 30 40 30 94
2014 CR-05 33 45 22 45

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 CR 20 27 33 7 7 7 15
2019 CR 13 35 30 0 9 13 23
2018 CR 4 48 28 4 16 0 25
2017 CR 13 38 26 0 9 13 23
2017 CR-05 7 63 0 0 15 15 14
2014 CR 14 25 29 7 9999 25 44
2014 CR-04 14 18 28 11 9999 29 28
2014 CR-05 13 34 33 0 9999 20 15
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 63 29 8 0 0 0 0 92 0 59
2020 CR-04 53 29 18 0 0 0 0 82 0 17
2020 CR-05 68 28 5 0 0 0 0 95 0 40
2019 CR 43 43 10 1 3 0 0 86 4 70
2019 CR-05 52 38 4 2 4 0 0 90 6 50
2018 CR 46 39 10 4 0 1 0 86 4 70
2018 CR-04 44 39 11 6 0 0 0 83 6 18
2018 CR-05 47 39 8 4 0 2 0 88 4 49
2017 CR 45 32 12 8 2 1 0 78 11 94
2017 CR-04 40 28 15 14 2 0 0 68 17 47
2017 CR-05 49 35 9 2 2 2 0 86 5 45
2014 CR 36 41 11 8 3 0 1 78 12 148
2014 CR-04 33 41 14 6 4 0 1 75 11 94
2014 CR-05 40 40 4 13 2 0 0 80 16 45

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 42 2 0 0 3 0 98 0 59
2020 CR-04 47 47 6 0 0 0 0 94 0 17
2020 CR-05 53 43 0 0 0 5 0 100 0 40
2019 CR 41 40 10 6 0 3 0 84 6 70
2019 CR-05 47 33 10 6 0 4 0 83 6 49
2018 CR 31 43 17 1 4 3 0 76 6 70
2018 CR-04 28 39 22 0 11 0 0 67 11 18
2018 CR-05 33 45 16 2 2 2 0 79 4 49
2017 CR 29 40 11 6 8 4 1 73 15 94
2017 CR-04 21 36 17 11 12 2 0 59 23 47
2017 CR-05 36 44 4 2 4 7 2 88 7 45
2014 CR 23 40 24 8 1 4 1 66 9 147
2014 CR-04 27 34 26 9 0 4 0 64 9 93
2014 CR-05 20 49 18 7 2 4 0 72 9 45

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 3 20 36 17 19 0 5 38 25 59
2020 CR-04 6 18 41 6 18 0 12 27 27 17
2020 CR-05 3 20 35 20 20 0 3 41 23 40
2019 CR 7 20 26 33 13 0 1 46 28 70
2019 CR-05 10 24 20 35 10 0 0 45 35 49
2018 CR 4 26 33 21 14 0 1 36 30 70
2018 CR-04 11 17 44 17 11 0 0 28 28 18
2018 CR-05 2 27 31 24 14 0 2 40 29 49
2017 CR 8 23 32 17 14 0 7 33 33 93
2017 CR-04 8 23 28 13 15 0 13 32 36 47
2017 CR-05 9 23 34 22 11 0 0 34 32 44
2014 CR 9 25 30 19 8 2 6 30 38 147
2014 CR-04 6 25 30 20 11 2 5 34 34 93
2014 CR-05 18 24 31 18 2 2 4 22 45 45

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 2 3 20 29 32 5 8 71 6 59
2020 CR-04 0 6 18 18 35 6 18 69 8 17
2020 CR-05 3 3 23 33 30 5 5 69 6 40
2019 CR 3 16 17 34 24 3 3 62 20 70
2019 CR-05 4 16 18 33 24 4 0 60 21 49
2018 CR 9 11 27 26 24 1 1 51 21 70
2018 CR-04 28 11 22 11 22 6 0 35 41 18
2018 CR-05 2 10 29 33 24 0 2 58 13 49
2017 CR 11 15 21 21 21 1 10 47 29 93
2017 CR-04 17 15 24 15 13 2 15 34 38 47
2017 CR-05 5 16 18 25 32 0 5 60 22 44
2014 CR 10 21 24 22 11 5 8 37 35 147
2014 CR-04 9 13 29 26 12 5 6 43 24 93
2014 CR-05 11 38 17 16 9 4 4 27 54 45

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 5 14 31 17 20 10 3 43 22 59
2020 CR-04 12 12 18 6 18 29 6 36 36 17
2020 CR-05 3 15 33 23 23 3 3 47 18 40
2019 CR 4 21 35 23 14 0 3 38 26 71
2019 CR-05 4 22 38 22 12 0 2 35 27 50
2018 CR 11 19 26 24 14 0 6 41 32 70
2018 CR-04 22 22 17 28 6 0 6 35 47 18
2018 CR-05 6 18 27 24 18 0 6 46 26 49
2017 CR 15 16 25 23 10 0 12 37 35 93
2017 CR-04 14 19 21 15 13 0 17 33 41 47
2017 CR-05 16 14 27 29 7 0 7 39 32 44
2014 CR 19 23 28 13 8 3 5 23 46 148
2014 CR-04 20 24 27 12 10 3 4 23 48 94
2014 CR-05 16 17 36 16 7 4 4 25 36 45

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 0 5 28 29 34 2 2 66 5 58
2020 CR-04 0 0 31 31 31 0 6 67 0 16
2020 CR-05 0 8 28 30 33 3 0 64 8 40
2019 CR 0 6 26 40 24 0 4 66 6 68
2019 CR-05 0 4 33 45 18 0 0 63 4 49
2018 CR 4 7 25 32 28 0 4 62 12 69
2018 CR-04 11 6 17 28 33 0 6 65 18 18
2018 CR-05 2 8 27 33 25 0 4 61 11 48
2017 CR 3 5 30 26 21 1 14 55 10 92
2017 CR-04 6 4 31 20 17 0 22 47 13 46
2017 CR-05 0 7 28 34 23 2 7 62 7 44
2014 CR 4 10 31 28 18 3 6 50 16 147
2014 CR-04 6 10 31 25 24 1 3 50 17 93
2014 CR-05 0 13 31 36 7 4 9 49 15 45

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 2 10 24 28 28 0 9 60 13 58
2020 CR-04 6 6 19 25 25 0 19 62 15 16
2020 CR-05 0 13 28 30 25 0 5 58 13 40
2019 CR 1 19 17 24 31 3 4 60 22 70
2019 CR-05 0 24 12 29 29 4 2 61 26 49
2018 CR 6 13 16 27 27 3 9 61 21 70
2018 CR-04 11 17 22 17 28 0 6 47 29 18
2018 CR-05 4 12 12 33 27 2 10 67 19 49
2017 CR 12 12 26 24 18 1 8 46 26 93
2017 CR-04 12 9 32 19 17 2 9 41 23 47
2017 CR-05 11 16 18 30 18 0 7 52 30 44
2014 CR 14 17 31 18 12 2 6 32 34 146
2014 CR-04 15 20 28 15 15 0 7 33 37 92
2014 CR-05 13 15 31 27 4 4 4 35 31 45

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 0 10 24 27 25 5 8 61 12 59
2020 CR-04 0 18 6 24 24 18 12 67 25 17
2020 CR-05 0 8 33 28 28 0 5 58 8 40
2019 CR 6 20 30 21 17 3 3 41 27 70
2019 CR-05 6 20 33 20 16 4 0 38 28 49
2018 CR 11 17 29 17 20 3 3 39 30 70
2018 CR-04 28 17 17 17 22 0 0 39 44 18
2018 CR-05 6 14 35 16 20 4 4 40 22 49
2017 CR 13 16 16 17 21 4 13 46 35 93
2017 CR-04 12 9 19 11 21 8 19 44 29 47
2017 CR-05 14 25 11 25 18 0 7 47 42 44
2014 CR 10 14 31 18 11 8 8 35 29 147
2014 CR-04 9 13 28 18 15 9 9 40 26 93
2014 CR-05 15 13 38 20 2 7 4 25 32 45

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 3 10 29 19 24 8 7 50 16 59
2020 CR-04 6 12 24 0 29 18 12 42 25 17
2020 CR-05 3 10 30 28 20 5 5 53 14 40
2019 CR 4 19 39 17 17 0 3 36 24 69
2019 CR-05 2 20 43 20 12 0 2 33 23 49
2018 CR 9 17 30 21 21 0 1 43 26 70
2018 CR-04 17 11 28 17 28 0 0 44 28 18
2018 CR-05 6 16 31 24 20 0 2 46 23 49
2017 CR 11 15 24 26 12 2 11 43 29 93
2017 CR-04 14 15 19 19 15 2 15 41 35 47
2017 CR-05 7 16 27 32 9 2 7 45 25 44
2014 CR 14 24 28 13 11 5 5 27 42 147
2014 CR-04 16 24 23 12 16 6 3 31 44 93
2014 CR-05 7 24 40 18 2 2 7 22 34 45

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 0 29 31 17 19 2 3 38 30 59
2020 CR-04 0 18 24 24 29 0 6 56 19 17
2020 CR-05 0 33 33 15 15 3 3 32 34 40
2019 CR 0 19 44 14 19 3 1 34 19 70
2019 CR-05 0 18 41 20 16 4 0 38 19 49

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 38 7 5 2 3 0 86 7 58
2020 CR-04 50 31 13 6 0 0 0 81 6 16
2020 CR-05 43 40 5 5 3 5 0 87 8 40
2019 CR 32 38 15 10 3 1 0 71 13 71
2019 CR-05 36 36 16 8 4 0 0 72 12 50

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 64 25 7 0 3 0 0 90 3 59
2020 CR-04 47 41 6 0 6 0 0 88 6 17
2020 CR-05 70 20 8 0 3 0 0 90 3 40
2019 CR 51 24 11 9 3 1 0 77 12 70
2019 CR-05 55 24 10 4 4 2 0 81 8 49
2018 CR 37 36 7 16 3 1 0 74 19 70
2018 CR-04 28 39 6 17 11 0 0 67 28 18
2018 CR-05 43 33 6 16 0 2 0 77 17 49
2017 CR 50 21 9 8 11 0 0 72 19 94
2017 CR-04 37 17 11 14 21 0 0 54 36 47
2017 CR-05 67 22 9 2 0 0 0 89 2 45
2014 CR 41 34 9 7 6 2 1 78 13 148
2014 CR-04 36 33 12 8 8 1 1 71 17 94
2014 CR-05 52 37 2 4 2 2 0 91 7 45

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 68 29 0 3 0 0 0 97 3 59
2020 CR-04 59 35 0 6 0 0 0 94 6 17
2020 CR-05 70 28 0 3 0 0 0 98 3 40
2019 CR 61 23 7 6 3 0 0 84 9 70
2019 CR-05 61 27 6 2 4 0 0 88 6 49
2018 CR 50 39 6 4 1 0 0 89 6 70
2018 CR-04 50 39 6 6 0 0 0 89 6 18
2018 CR-05 49 39 6 4 2 0 0 88 6 49
2017 CR 51 28 6 9 4 1 0 80 14 94
2017 CR-04 41 24 6 19 8 2 0 66 28 47
2017 CR-05 63 30 7 0 0 0 0 93 0 45
2014 CR 43 38 11 5 3 0 0 81 8 148
2014 CR-04 44 33 13 7 3 0 0 77 11 94
2014 CR-05 43 44 9 2 2 0 0 87 4 45

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 54 25 10 3 0 5 2 85 4 59
2020 CR-04 29 35 24 6 0 6 0 69 6 17
2020 CR-05 63 23 5 3 0 5 3 92 3 40
2019 CR 39 32 11 10 4 1 1 74 14 71
2019 CR-05 42 32 8 10 4 2 2 77 15 50
2018 CR 37 36 16 6 4 1 0 74 10 70
2018 CR-04 28 28 33 0 11 0 0 56 11 18
2018 CR-05 43 37 10 6 2 2 0 81 8 49

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 27 10 0 3 0 0 86 3 59
2020 CR-04 65 18 12 0 6 0 0 82 6 17
2020 CR-05 58 30 10 0 3 0 0 88 3 40
2019 CR 54 31 6 6 1 3 0 87 7 71
2019 CR-05 56 30 6 2 2 4 0 90 4 50
2018 CR 54 32 7 6 1 0 0 86 7 69
2018 CR-04 56 33 6 0 6 0 0 89 6 18
2018 CR-05 52 31 8 8 0 0 0 83 8 48
2017 CR 48 25 13 4 5 3 1 77 10 94
2017 CR-04 43 15 17 6 11 6 2 63 19 47
2017 CR-05 53 35 9 2 0 0 0 89 2 45
2014 CR 36 43 14 3 2 2 0 80 6 147
2014 CR-04 32 44 16 4 2 2 0 77 6 94
2014 CR-05 41 43 14 0 2 0 0 84 2 44

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 60 30 5 2 4 0 0 89 5 57
2020 CR-04 75 13 6 0 6 0 0 88 6 16
2020 CR-05 54 36 5 3 3 0 0 90 5 39
2019 CR 54 27 9 3 4 3 0 84 7 70
2019 CR-05 56 28 6 2 4 4 0 88 6 50
2018 CR 43 39 10 4 0 3 0 85 4 69
2018 CR-04 39 39 17 0 0 6 0 82 0 18
2018 CR-05 48 38 6 6 0 2 0 87 6 48
2017 CR 49 24 17 1 5 4 0 76 7 94
2017 CR-04 43 19 23 2 6 6 0 67 9 47
2017 CR-05 55 27 11 0 4 2 0 84 5 45
2014 CR 36 38 16 4 3 3 0 76 7 148
2014 CR-04 34 36 20 3 2 4 0 73 5 94
2014 CR-05 40 40 11 4 4 0 0 80 9 45

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 73 22 3 2 0 0 0 95 2 59
2020 CR-04 76 12 6 6 0 0 0 88 6 17
2020 CR-05 70 28 3 0 0 0 0 98 0 40
2019 CR 63 24 7 3 1 1 0 89 4 71
2019 CR-05 64 26 4 2 2 2 0 92 4 50
2018 CR 56 31 9 4 0 0 0 87 4 68
2018 CR-04 56 17 22 6 0 0 0 72 6 18
2018 CR-05 57 34 4 4 0 0 0 91 4 47
2017 CR 58 23 11 4 4 0 0 81 8 94
2017 CR-04 49 21 15 6 8 0 0 71 14 47
2017 CR-05 67 24 7 2 0 0 0 91 2 45
2014 CR 41 44 8 4 2 1 0 86 6 147
2014 CR-04 40 45 10 2 2 1 0 86 4 94
2014 CR-05 41 45 7 5 2 0 0 86 7 44

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 51 17 8 2 3 14 5 83 6 59
2020 CR-04 41 12 18 0 6 12 12 69 8 17
2020 CR-05 55 20 5 3 3 13 3 88 6 40

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 31 8 3 2 5 3 85 6 59
2020 CR-04 53 24 12 0 6 0 6 81 6 17
2020 CR-05 45 35 8 5 0 5 3 86 5 40

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 48 21 17 5 2 5 2 74 7 58
2020 CR-04 47 18 18 6 6 6 0 69 13 17
2020 CR-05 49 23 18 5 0 3 3 76 5 39

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 34 24 24 3 2 8 5 67 6 59
2020 CR-04 29 18 41 6 0 6 0 50 6 17
2020 CR-05 35 28 18 3 3 8 8 74 6 40
2019 CR 32 31 10 11 6 6 4 70 19 71
2019 CR-05 38 26 10 10 6 6 4 71 18 50
2018 CR 30 33 16 7 4 6 4 70 13 70
2018 CR-04 22 28 11 11 17 6 6 56 31 18
2018 CR-05 35 33 16 6 0 6 4 75 7 49
2017 CR 36 19 16 8 15 5 1 59 24 94
2017 CR-04 30 15 19 11 19 6 0 48 31 47
2017 CR-05 44 20 13 4 11 4 2 69 17 45
2014 CR 24 26 20 8 5 8 8 60 16 148
2014 CR-04 18 28 23 11 7 9 4 53 21 94
2014 CR-05 36 22 13 4 2 6 16 74 9 45

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 51 32 7 2 3 5 0 88 5 59
2020 CR-04 53 35 6 0 6 0 0 88 6 17
2020 CR-05 50 30 8 3 3 8 0 86 5 40
2019 CR 41 34 11 3 4 3 4 80 8 71
2019 CR-05 40 38 12 2 4 2 2 81 6 50
2018 CR 38 33 12 10 3 3 1 74 14 69
2018 CR-04 33 39 11 11 6 0 0 72 17 18
2018 CR-05 40 31 13 8 2 4 2 76 11 48
2017 CR 33 32 11 11 9 2 2 68 21 94
2017 CR-04 34 26 11 9 12 4 4 66 23 47
2017 CR-05 34 35 11 13 7 0 0 69 20 45
2014 CR 32 44 13 5 1 5 0 80 6 148
2014 CR-04 30 40 16 6 1 6 0 75 8 94
2014 CR-05 36 51 11 2 0 0 0 87 2 45

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 56 32 5 3 0 3 0 91 4 59
2020 CR-04 53 29 6 6 0 6 0 88 6 17
2020 CR-05 58 33 5 3 0 3 0 92 3 40
2019 CR 39 38 15 4 1 1 0 79 6 71
2019 CR-05 40 38 12 6 2 2 0 80 8 50
2018 CR 44 31 17 6 1 0 0 76 7 70
2018 CR-04 44 28 17 6 6 0 0 72 11 18
2018 CR-05 47 31 16 6 0 0 0 78 6 49

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 24 19 3 3 10 0 72 8 59
2020 CR-04 41 24 24 0 6 6 0 69 6 17
2020 CR-05 43 20 18 5 3 13 0 71 9 40
2019 CR 23 31 13 15 7 6 6 60 25 71
2019 CR-05 22 32 12 16 6 8 4 61 25 50
2018 CR 21 29 24 3 10 10 3 57 15 70
2018 CR-04 22 22 17 6 17 11 6 53 27 18
2018 CR-05 22 33 27 2 6 8 2 61 9 49
2017 CR 19 26 13 5 21 13 3 54 31 94
2017 CR-04 19 19 11 9 25 13 4 46 41 47
2017 CR-05 20 31 15 2 16 13 2 61 21 45
2014 CR 16 24 23 11 11 12 4 47 26 148
2014 CR-04 16 21 20 10 14 15 4 46 29 94
2014 CR-05 13 31 26 13 9 4 2 48 24 45

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 44 53 2 0 2 0 0 97 2 59
2020 CR-04 53 41 0 0 6 0 0 94 6 17
2020 CR-05 40 58 3 0 0 0 0 98 0 40

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 42 12 3 2 0 0 83 5 59
2020 CR-04 47 35 12 0 6 0 0 82 6 17
2020 CR-05 38 48 13 3 0 0 0 85 3 40
2019 CR 51 32 4 8 4 0 0 83 13 71
2019 CR-05 50 36 6 4 4 0 0 86 8 50
2017 CR 46 34 8 7 4 0 0 80 12 94
2017 CR-04 43 30 13 10 4 0 0 73 14 47
2017 CR-05 47 40 4 4 4 0 0 87 9 45
2014 CR 49 38 7 2 5 0 0 86 7 148
2014 CR-04 46 40 6 2 5 0 0 86 7 94
2014 CR-05 54 33 7 2 4 0 0 87 7 45

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 54 36 8 2 0 0 0 90 2 59
2020 CR-04 59 29 6 6 0 0 0 88 6 17
2020 CR-05 53 38 10 0 0 0 0 90 0 40
2019 CR 41 44 7 7 1 0 0 85 8 71
2019 CR-05 38 46 8 8 0 0 0 84 8 50
2017 CR 57 25 10 6 0 0 1 83 7 94
2017 CR-04 45 26 17 11 0 0 2 72 11 47
2017 CR-05 69 24 4 2 0 0 0 94 2 45
2014 CR 45 42 6 3 2 1 1 88 6 148
2014 CR-04 41 44 6 5 2 0 1 86 8 94
2014 CR-05 54 35 7 0 2 2 0 91 2 45

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 68 31 2 0 0 0 0 98 0 59
2020 CR-04 59 35 6 0 0 0 0 94 0 17
2020 CR-05 70 30 0 0 0 0 0 100 0 40
2017 CR 72 22 1 3 0 1 0 96 3 93
2017 CR-04 71 26 0 4 0 0 0 96 4 47
2017 CR-05 73 20 2 2 0 2 0 95 2 44
2014 CR 67 24 5 2 1 1 0 92 3 148
2014 CR-04 69 19 6 3 1 1 0 89 4 94
2014 CR-05 63 33 4 0 0 0 0 96 0 45

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 63 27 2 3 0 3 2 95 4 59
2020 CR-04 59 24 0 6 0 6 6 93 7 17
2020 CR-05 63 30 3 3 0 3 0 95 3 40
2019 CR 70 18 6 1 1 3 0 91 3 71
2019 CR-05 72 18 2 2 2 4 0 94 4 50

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 8 92 71
2018 CR 9 91 69

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 14 14 0 2 31 10 74 3 58
2020 CR-04 38 13 31 0 0 13 6 62 0 16
2020 CR-05 28 15 8 0 3 35 13 81 5 40
2019 CR 20 21 14 3 0 28 14 71 5 71
2019 CR-05 20 20 14 2 0 32 12 71 4 50
2018 CR 30 17 21 0 1 26 4 67 2 70
2018 CR-04 33 17 28 0 6 17 0 60 7 18
2018 CR-05 31 14 18 0 0 31 6 71 0 49
2017 CR 19 14 16 3 6 31 11 57 16 94
2017 CR-04 15 9 19 4 12 28 13 40 28 47
2017 CR-05 22 20 13 2 0 36 7 73 4 45
2014 CR 15 16 20 5 4 32 9 52 15 148
2014 CR-04 12 19 18 5 4 32 10 53 16 94
2014 CR-05 20 11 18 4 4 33 9 54 15 45

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 51 24 12 0 3 8 2 83 4 59
2020 CR-04 53 29 12 0 6 0 0 82 6 17
2020 CR-05 53 23 10 0 3 10 3 86 3 40
2019 CR 38 35 8 3 3 13 0 84 6 71
2019 CR-05 36 36 6 2 4 16 0 86 7 50
2018 CR 44 34 11 0 1 7 1 86 2 70
2018 CR-04 50 33 6 0 6 6 0 88 6 18
2018 CR-05 45 33 12 0 0 8 2 86 0 49
2017 CR 33 26 19 2 4 14 2 70 7 94
2017 CR-04 28 19 23 4 8 17 0 57 15 47
2017 CR-05 38 33 15 0 0 11 2 82 0 45
2014 CR 26 36 16 3 3 15 1 75 6 148
2014 CR-04 20 39 18 3 3 14 2 71 8 94
2014 CR-05 34 31 11 2 2 20 0 80 6 45

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 34 17 12 2 2 31 3 77 5 59
2020 CR-04 47 18 24 6 0 6 0 69 6 17
2020 CR-05 30 18 8 0 3 38 5 83 4 40
2019 CR 21 17 15 0 1 35 10 69 3 71
2019 CR-05 20 16 14 0 2 40 8 69 4 50
2018 CR 28 25 14 1 1 25 6 75 4 69
2018 CR-04 29 24 29 0 6 12 0 60 7 17
2018 CR-05 29 22 10 2 0 31 6 81 3 49
2017 CR 19 14 16 2 2 34 13 62 8 94
2017 CR-04 13 13 19 4 4 32 15 48 16 47
2017 CR-05 25 15 13 0 0 38 9 75 0 45
2014 CR 18 16 16 1 2 38 9 63 6 148
2014 CR-04 17 13 17 2 3 39 9 57 10 94
2014 CR-05 18 22 13 0 0 37 9 75 0 45

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 49 29 7 2 2 12 0 88 4 59
2020 CR-04 65 24 6 6 0 0 0 88 6 17
2020 CR-05 45 33 5 0 3 15 0 91 3 40
2019 CR 41 27 10 1 3 16 1 83 5 70
2019 CR-05 41 29 6 2 2 18 2 87 5 49
2018 CR 44 35 7 3 1 9 0 87 5 68
2018 CR-04 53 29 12 0 6 0 0 82 6 17
2018 CR-05 44 35 6 2 0 13 0 90 2 48
2017 CR 34 24 16 2 1 21 2 75 4 93
2017 CR-04 30 21 19 4 2 24 0 67 8 47
2017 CR-05 37 27 14 0 0 20 2 82 0 44
2014 CR 29 27 17 1 1 23 2 75 3 147
2014 CR-04 27 25 19 1 2 23 3 70 4 93
2014 CR-05 31 31 11 0 0 26 0 85 0 45

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 19 81 58
2020 CR-04 13 88 16
2020 CR-05 23 78 40

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 14 86 59
2020 CR-04 12 88 17
2020 CR-05 15 85 40
2019 CR 23 77 71
2019 CR-05 18 82 50
2017 CR 20 80 93
2017 CR-04 21 79 46
2017 CR-05 17 83 45
2014 CR 21 79 146
2014 CR-04 15 85 93
2014 CR-05 32 68 44

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 75 25 16
2017 CR 79 21 19
2017 CR-04 70 30 10
2014 CR 87 13 30
2014 CR-04 79 21 14
2014 CR-05 93 7 14

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CR 50 42 0 8 0 0 0 92 8 12
2017 CR 46 40 7 0 0 0 7 93 0 15
2014 CR 61 23 4 4 8 0 0 85 12 26
2014 CR-04 64 18 9 0 9 0 0 82 9 11
2014 CR-05 54 31 0 8 8 0 0 85 15 13

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 31 2 2 3 2 2 93 5 59
2020 CR-04 47 35 6 0 6 0 6 88 6 17
2020 CR-05 63 30 0 3 3 3 0 95 5 40
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 64 24 12 0 0 0 0 88 0 59
2020 CR-04 71 24 6 0 0 0 0 94 0 17
2020 CR-05 63 23 15 0 0 0 0 85 0 40

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 58 37 2 2 2 0 0 95 3 59
2020 CR-04 65 29 0 0 6 0 0 94 6 17
2020 CR-05 55 40 3 3 0 0 0 95 3 40

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 57 33 9 2 0 0 0 90 2 58
2020 CR-04 50 38 13 0 0 0 0 88 0 16
2020 CR-05 60 30 8 3 0 0 0 90 3 40

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 26 22 2 0 0 0 76 2 58
2020 CR-04 59 18 24 0 0 0 0 76 0 17
2020 CR-05 46 28 23 3 0 0 0 74 3 39

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 63 25 12 0 0 0 0 88 0 59
2020 CR-04 65 12 24 0 0 0 0 76 0 17
2020 CR-05 60 33 8 0 0 0 0 93 0 40

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 75 20 2 0 0 3 0 98 0 59
2020 CR-04 71 18 0 0 0 12 0 100 0 17
2020 CR-05 75 23 3 0 0 0 0 98 0 40

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 62 26 10 2 0 0 0 88 2 58
2020 CR-04 69 19 6 6 0 0 0 88 6 16
2020 CR-05 60 28 13 0 0 0 0 88 0 40

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 64 19 15 2 0 0 0 83 2 59
2020 CR-04 59 12 24 6 0 0 0 71 6 17
2020 CR-05 65 23 13 0 0 0 0 88 0 40

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 66 21 12 2 0 0 0 86 2 58
2020 CR-04 65 24 6 6 0 0 0 88 6 17
2020 CR-05 64 21 15 0 0 0 0 85 0 39

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 68 27 5 0 0 0 0 95 0 59
2020 CR-04 71 29 0 0 0 0 0 100 0 17
2020 CR-05 68 25 8 0 0 0 0 93 0 40
2019 CR 51 35 10 3 0 1 0 87 3 69
2019 CR-05 49 41 4 4 0 2 0 92 4 49
2018 CR 44 39 11 6 0 0 0 83 6 70
2018 CR-04 50 44 6 0 0 0 0 94 0 18
2018 CR-05 43 35 14 8 0 0 0 78 8 49
2017 CR 28 36 23 6 4 1 1 66 11 94
2017 CR-04 17 30 32 9 8 2 2 49 17 47
2017 CR-05 38 44 13 4 0 0 0 82 4 45

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 20 12 7 2 0 0 80 8 59
2020 CR-04 65 6 18 6 6 0 0 71 12 17
2020 CR-05 55 28 10 8 0 0 0 83 8 40

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 65 21 12 0 0 2 0 88 0 57
2020 CR-04 69 13 19 0 0 0 0 81 0 16
2020 CR-05 62 26 10 0 0 3 0 89 0 39

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 25 15 5 0 0 2 79 5 59
2020 CR-04 65 6 18 12 0 0 0 71 12 17
2020 CR-05 50 30 15 3 0 0 3 82 3 40
2019 CR 40 40 14 1 3 1 0 81 4 70
2019 CR-05 42 40 10 2 4 2 0 84 6 50
2018 CR 46 34 10 6 4 0 0 80 10 70
2018 CR-04 50 28 11 0 11 0 0 78 11 18
2018 CR-05 47 33 10 8 2 0 0 80 10 49
2017 CR 27 37 14 8 11 3 0 66 20 94
2017 CR-04 24 30 15 6 21 4 0 56 28 47
2017 CR-05 31 44 13 9 2 0 0 76 11 45

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 25 20 7 5 0 2 67 12 59
2020 CR-04 29 12 41 18 0 0 0 41 18 17
2020 CR-05 45 30 13 3 8 0 3 77 10 40

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 32 19 8 5 0 0 68 14 59
2020 CR-04 41 24 24 0 12 0 0 65 12 17
2020 CR-05 33 35 18 13 3 0 0 68 15 40
2019 CR 28 24 24 11 11 0 1 53 23 71
2019 CR-05 28 24 28 10 8 0 2 53 18 50
2018 CR 26 23 16 24 11 0 0 49 36 70
2018 CR-04 17 17 11 44 11 0 0 33 56 18
2018 CR-05 29 24 18 18 10 0 0 53 29 49
2017 CR 23 13 21 17 23 1 2 37 41 93
2017 CR-04 24 13 19 17 22 0 4 39 41 46
2017 CR-05 20 13 25 17 25 0 0 33 42 45

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 31 31 25 14 0 0 0 61 14 59
2020 CR-04 47 24 18 12 0 0 0 71 12 17
2020 CR-05 23 33 30 15 0 0 0 55 15 40
2019 CR 31 39 23 4 3 0 0 70 7 71
2019 CR-05 28 36 26 6 4 0 0 64 10 50
2018 CR 32 28 19 12 7 0 1 61 19 68
2018 CR-04 53 18 6 6 12 0 6 75 19 17
2018 CR-05 27 27 25 15 6 0 0 54 21 48
2017 CR 20 32 24 10 9 0 4 55 20 94
2017 CR-04 21 28 32 4 8 0 6 53 13 47
2017 CR-05 20 35 17 16 11 0 0 56 27 45

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 33 16 7 0 0 0 78 7 58
2020 CR-04 65 18 12 6 0 0 0 82 6 17
2020 CR-05 33 41 18 8 0 0 0 74 8 39
2019 CR 39 33 19 3 1 0 4 76 5 69
2019 CR-05 39 31 22 4 2 0 2 71 6 49
2018 CR 38 30 17 9 3 0 3 70 12 69
2018 CR-04 47 29 12 0 12 0 0 76 12 17
2018 CR-05 37 29 20 12 0 0 2 67 13 49
2017 CR 31 31 17 8 7 1 4 66 16 92
2017 CR-04 30 34 17 0 8 2 9 72 9 47
2017 CR-05 30 29 18 16 7 0 0 59 23 44

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 27 20 12 2 0 0 66 14 59
2020 CR-04 47 29 6 18 0 0 0 76 18 17
2020 CR-05 33 28 28 10 3 0 0 60 13 40
2019 CR 42 32 13 8 3 0 1 76 11 71
2019 CR-05 48 26 10 10 4 0 2 76 14 50
2018 CR 27 31 27 7 7 0 0 59 14 70
2018 CR-04 28 33 22 6 11 0 0 61 17 18
2018 CR-05 29 29 29 8 6 0 0 57 14 49
2017 CR 29 17 25 15 10 1 3 48 26 94
2017 CR-04 32 15 26 13 8 2 4 50 22 47
2017 CR-05 24 20 22 17 13 0 2 46 32 45

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 71 20 3 3 0 0 2 93 3 59
2020 CR-04 88 6 0 6 0 0 0 94 6 17
2020 CR-05 63 28 5 3 0 0 3 92 3 40
2019 CR 70 15 4 0 0 0 10 95 0 71
2019 CR-05 70 16 6 0 0 0 8 93 0 50
2018 CR 66 14 7 1 0 1 10 90 2 70
2018 CR-04 61 6 11 0 0 6 17 86 0 18
2018 CR-05 69 16 6 2 0 0 6 91 2 49
2017 CR 55 18 9 1 1 2 15 87 3 94
2017 CR-04 52 17 9 0 0 4 19 89 0 47
2017 CR-05 58 20 9 2 2 0 9 85 5 45

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 27 20 14 0 0 0 66 14 59
2020 CR-04 35 41 12 12 0 0 0 76 12 17
2020 CR-05 40 23 23 15 0 0 0 63 15 40
2019 CR 48 27 11 7 3 0 4 78 10 71
2019 CR-05 46 30 8 10 2 0 4 79 13 50
2018 CR 44 23 24 4 4 0 0 67 9 70
2018 CR-04 28 22 33 6 11 0 0 50 17 18
2018 CR-05 53 20 20 4 2 0 0 73 6 49
2017 CR 33 38 14 11 4 0 0 71 15 93
2017 CR-04 41 34 6 14 4 0 0 75 19 47
2017 CR-05 27 41 23 5 4 0 0 69 9 44

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 37 32 19 5 3 0 3 72 9 59
2020 CR-04 35 47 12 6 0 0 0 82 6 17
2020 CR-05 38 25 23 5 5 0 5 66 11 40

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 56 27 12 2 0 0 3 86 2 59
2020 CR-04 59 12 18 6 0 0 6 75 6 17
2020 CR-05 53 35 10 0 0 0 3 90 0 40
2019 CR 41 35 10 6 4 3 1 79 10 71
2019 CR-05 46 30 8 6 6 4 0 79 13 50
2018 CR 37 24 27 3 4 1 3 64 7 70
2018 CR-04 33 22 28 0 17 0 0 56 17 18
2018 CR-05 41 27 24 4 0 2 2 70 4 49
2017 CR 30 28 19 12 6 0 5 61 19 92
2017 CR-04 30 28 17 13 6 0 6 62 20 47
2017 CR-05 30 30 21 9 7 0 2 62 17 43

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 28 17 3 0 0 2 79 4 58
2020 CR-04 59 18 6 12 0 0 6 81 13 17
2020 CR-05 46 31 23 0 0 0 0 77 0 39
2019 CR 38 39 14 6 1 0 1 79 7 71
2019 CR-05 42 34 14 8 2 0 0 76 10 50
2018 CR 32 33 23 7 3 0 1 66 10 69
2018 CR-04 28 39 17 6 11 0 0 67 17 18
2018 CR-05 35 29 27 6 0 0 2 66 6 48
2017 CR 23 40 18 10 5 0 4 65 16 93
2017 CR-04 21 34 24 9 6 0 6 59 15 47
2017 CR-05 25 43 14 11 5 0 2 70 16 44

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 54 29 14 3 0 0 0 83 3 59
2020 CR-04 53 18 18 12 0 0 0 71 12 17
2020 CR-05 53 35 13 0 0 0 0 88 0 40
2019 CR 39 30 23 6 3 0 0 69 8 71
2019 CR-05 48 24 22 4 2 0 0 72 6 50
2018 CR 42 26 16 10 6 0 0 68 16 69
2018 CR-04 22 39 17 6 17 0 0 61 22 18
2018 CR-05 50 21 17 13 0 0 0 71 13 48
2017 CR 27 37 15 8 9 1 3 66 18 93
2017 CR-04 28 30 13 13 14 0 2 59 28 47
2017 CR-05 27 43 18 2 5 2 2 74 7 44

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 24 8 7 0 0 2 84 7 59
2020 CR-04 65 12 12 12 0 0 0 76 12 17
2020 CR-05 55 30 8 5 0 0 3 87 5 40
2019 CR 45 30 10 10 4 0 1 76 14 71
2019 CR-05 48 26 14 8 4 0 0 74 12 50

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 42 31 20 3 2 0 2 74 5 59
2020 CR-04 41 29 18 6 6 0 0 71 12 17
2020 CR-05 45 30 20 3 0 0 3 77 3 40

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 43 12 2 2 0 2 84 4 58
2020 CR-04 44 38 6 6 6 0 0 81 13 16
2020 CR-05 38 45 15 0 0 0 3 85 0 40
2019 CR 42 32 13 10 3 0 0 75 13 71
2019 CR-05 44 36 8 8 4 0 0 80 12 50
2018 CR 35 30 26 6 3 0 0 65 9 69
2018 CR-04 28 28 33 0 11 0 0 56 11 18
2018 CR-05 40 31 21 8 0 0 0 71 8 48
2017 CR 33 41 14 2 7 1 3 76 9 92
2017 CR-04 35 44 8 0 7 2 4 84 7 46
2017 CR-05 32 39 16 5 7 0 2 72 12 44

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 20 17 2 0 0 2 81 2 59
2020 CR-04 53 29 12 6 0 0 0 82 6 17
2020 CR-05 63 18 18 0 0 0 3 82 0 40
2019 CR 55 27 13 3 1 0 1 83 4 71
2019 CR-05 52 30 14 2 2 0 0 82 4 50
2018 CR 64 16 10 3 3 1 3 84 6 70
2018 CR-04 78 0 17 0 6 0 0 78 6 18
2018 CR-05 63 20 6 4 2 0 4 87 6 49
2017 CR 59 15 13 5 2 1 4 78 8 93
2017 CR-04 57 13 11 9 4 2 4 75 14 46
2017 CR-05 65 13 16 2 0 0 4 81 2 45

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 32 34 22 10 2 0 0 66 12 59
2020 CR-04 41 41 18 0 0 0 0 82 0 17
2020 CR-05 28 33 23 15 3 0 0 60 18 40

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 68 17 10 2 0 0 3 88 2 59
2020 CR-04 71 18 12 0 0 0 0 88 0 17
2020 CR-05 68 15 10 3 0 0 5 87 3 40
2019 CR 72 13 4 1 1 0 8 92 3 71
2019 CR-05 70 14 4 0 2 0 10 93 2 50
2018 CR 64 16 4 3 6 3 4 86 9 69
2018 CR-04 67 6 6 0 17 0 6 76 18 18
2018 CR-05 65 19 4 4 2 2 4 89 7 48

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 81 7 5 0 3 0 3 91 4 58
2020 CR-04 71 18 12 0 0 0 0 88 0 17
2020 CR-05 85 3 3 0 5 0 5 92 5 39
2019 CR 73 8 3 3 7 0 6 87 10 71
2019 CR-05 72 6 4 2 8 0 8 85 11 50
2018 CR 76 13 1 0 6 0 3 92 6 68
2018 CR-04 71 12 6 0 12 0 0 82 12 17
2018 CR-05 80 14 0 0 4 0 2 96 4 49
2017 CR 66 12 5 2 6 1 8 85 9 94
2017 CR-04 54 12 6 4 13 0 11 74 19 47
2017 CR-05 80 11 4 0 0 2 2 95 0 45

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 78 14 7 0 0 0 2 93 0 59
2020 CR-04 82 18 0 0 0 0 0 100 0 17
2020 CR-05 75 13 10 0 0 0 3 90 0 40
2019 CR 66 20 6 3 1 0 4 90 4 70
2019 CR-05 63 18 6 4 2 0 6 87 7 49
2018 CR 68 25 4 3 0 0 0 93 3 69
2018 CR-04 72 22 0 6 0 0 0 94 6 18
2018 CR-05 71 23 4 2 0 0 0 94 2 48
2017 CR 47 29 10 8 3 1 2 78 11 93
2017 CR-04 35 33 10 9 7 2 4 72 16 46
2017 CR-05 58 24 11 7 0 0 0 82 7 45

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 73 22 2 0 2 0 2 97 2 59
2020 CR-04 76 24 0 0 0 0 0 100 0 17
2020 CR-05 70 23 3 0 3 0 3 95 3 40
2019 CR 64 16 10 3 3 0 4 84 6 70
2019 CR-05 66 8 12 4 4 0 6 79 9 50
2018 CR 51 22 13 4 7 1 1 75 12 69
2018 CR-04 33 22 22 0 17 0 6 59 18 18
2018 CR-05 60 23 6 6 4 0 0 83 10 48
2017 CR 58 14 8 13 4 1 3 75 18 94
2017 CR-04 43 17 11 14 8 2 4 64 24 47
2017 CR-05 75 11 4 9 0 0 0 87 9 45

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 75 7 2 0 0 0 17 98 0 59
2020 CR-04 82 6 0 0 0 0 12 100 0 17
2020 CR-05 70 8 3 0 0 0 20 97 0 40
2019 CR 66 4 1 0 0 0 29 98 0 70
2019 CR-05 57 4 2 0 0 0 37 97 0 49
2018 CR 57 4 0 0 0 0 39 100 0 69
2018 CR-04 50 0 0 0 0 0 50 100 0 18
2018 CR-05 63 6 0 0 0 0 31 100 0 48
2017 CR 51 3 0 1 0 1 44 98 2 94
2017 CR-04 42 2 0 0 0 2 54 100 0 47
2017 CR-05 60 4 0 2 0 0 33 97 3 45

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 75 22 0 0 0 0 3 100 0 59
2020 CR-04 71 29 0 0 0 0 0 100 0 17
2020 CR-05 75 20 0 0 0 0 5 100 0 40
2019 CR 79 4 0 0 3 0 14 97 3 71
2019 CR-05 80 2 0 0 2 0 16 98 2 50
2018 CR 70 14 1 3 1 0 10 94 5 69
2018 CR-04 67 17 0 6 6 0 6 88 12 18
2018 CR-05 75 13 2 2 0 0 8 95 2 48
2017 CR 70 13 1 2 0 1 13 96 3 91
2017 CR-04 61 13 2 4 0 2 18 92 6 45
2017 CR-05 80 14 0 0 0 0 6 100 0 44

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 69 12 10 3 3 0 2 83 7 59
2020 CR-04 71 6 18 6 0 0 0 76 6 17
2020 CR-05 70 15 5 3 5 0 3 87 8 40
2019 CR 59 18 7 3 4 0 8 85 8 71
2019 CR-05 62 16 6 2 4 0 10 87 7 50
2018 CR 57 21 9 0 6 0 7 84 6 68
2018 CR-04 47 24 12 0 12 0 6 75 13 17
2018 CR-05 60 21 8 0 4 0 6 87 4 48
2017 CR 54 14 8 9 6 1 8 75 16 94
2017 CR-04 37 21 11 6 12 2 11 66 21 47
2017 CR-05 73 7 4 11 0 0 4 84 12 45

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 34 19 2 0 0 0 80 2 59
2020 CR-04 47 29 24 0 0 0 0 76 0 17
2020 CR-05 48 33 18 3 0 0 0 80 3 40
2019 CR 49 23 10 11 3 0 4 75 15 71
2019 CR-05 52 20 10 12 2 0 4 75 15 50
2018 CR 48 20 19 6 4 0 3 70 10 69
2018 CR-04 39 17 22 17 6 0 0 56 22 18
2018 CR-05 52 21 17 2 4 0 4 76 7 48
2017 CR 48 21 19 4 3 1 3 72 8 94
2017 CR-04 55 24 6 2 4 2 6 86 7 47
2017 CR-05 43 15 33 7 2 0 0 58 9 45

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 34 46 12 8 0 0 0 80 8 59
2020 CR-04 41 35 18 6 0 0 0 76 6 17
2020 CR-05 33 48 10 10 0 0 0 80 10 40

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 25 44 25 5 0 0 0 69 5 59
2020 CR-04 24 41 29 6 0 0 0 65 6 17
2020 CR-05 28 43 25 5 0 0 0 70 5 40
2019 CR 23 51 17 7 1 0 0 74 9 69
2019 CR-05 27 45 18 8 2 0 0 71 10 49
2018 CR 14 49 29 6 3 0 0 63 9 70
2018 CR-04 0 61 22 11 6 0 0 61 17 18
2018 CR-05 20 45 29 4 2 0 0 65 6 49
2017 CR 12 32 42 12 1 0 0 44 14 94
2017 CR-04 15 32 36 14 2 0 0 47 16 47
2017 CR-05 9 34 46 11 0 0 0 43 11 45

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 2 14 37 27 19 0 2 47 16 59
2020 CR-04 0 12 29 41 12 0 6 56 13 17
2020 CR-05 3 15 40 20 23 0 0 43 18 40
2019 CR 7 13 31 33 16 0 0 49 20 70
2019 CR-05 8 12 29 37 14 0 0 51 20 49
2018 CR 10 9 40 24 17 0 0 41 19 70
2018 CR-04 22 17 17 33 11 0 0 44 39 18
2018 CR-05 6 4 47 22 20 0 0 43 10 49
2017 CR 4 17 40 23 14 1 1 38 22 93
2017 CR-04 6 22 33 26 9 2 2 37 29 46
2017 CR-05 2 11 46 20 20 0 0 40 13 45
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 27 59 12 2 69 31 59
2020 CR-04 18 65 12 6 79 21 17
2020 CR-05 30 58 13 0 66 34 40

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 63 38 16
2020 CR-05 75 25 12

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 19 14 8 3 0 17 69 14 59
2020 CR-04 41 6 12 18 0 0 24 62 23 17
2020 CR-05 35 25 15 5 5 0 15 71 12 40
2019 CR 39 13 18 14 7 0 8 57 23 71
2019 CR-05 42 12 18 10 8 0 10 60 20 50
2018 CR 38 16 12 14 9 0 12 61 26 69
2018 CR-04 33 17 6 11 17 0 17 60 33 18
2018 CR-05 40 17 13 17 6 0 8 61 25 48

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 31 25 6 19 6 0 13 64 29 16
2020 CR-05 25 33 8 17 8 0 8 64 27 12

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 19 19 31 13 19 0 0 38 31 16
2020 CR-05 25 17 25 17 17 0 0 42 33 12
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