2020 Public Service Employee Survey Results by Theme for Environment and Climate Change Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - BI

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 37 35 17 8 2 0 0 73 10 190
2020 BI-02 35 39 18 6 2 0 0 75 8 51
2020 BI-03 41 32 16 9 3 0 0 73 11 117
2020 BI-04 23 46 23 8 0 0 0 69 8 13
2019 BI 39 46 9 4 3 0 0 84 6 171
2019 BI-02 38 40 12 5 5 0 0 79 10 42
2019 BI-03 40 49 8 2 2 0 0 89 4 105
2018 BI 33 51 8 5 3 0 0 84 8 173
2018 BI-02 35 43 8 12 2 0 0 78 14 49
2018 BI-03 34 55 6 2 3 0 0 89 5 100
2017 BI 41 46 7 6 2 0 0 86 7 197
2017 BI-02 37 41 9 9 4 0 0 78 13 56
2017 BI-03 47 41 6 4 1 0 0 88 5 112
2017 BI-04 22 67 6 6 0 0 0 89 6 18
2014 BI 33 52 8 7 1 0 0 85 8 186
2014 BI-02 37 47 12 4 0 0 0 84 4 51
2014 BI-03 33 53 6 7 1 0 0 86 8 100
2014 BI-04 30 55 5 10 0 0 0 85 10 20
2014 BI-05 20 80 0 0 0 0 0 100 0 10

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 35 38 13 10 5 0 0 73 15 190
2020 BI-02 35 35 16 8 6 0 0 71 14 51
2020 BI-03 37 37 13 9 4 0 0 74 14 117
2020 BI-04 15 62 8 15 0 0 0 77 15 13
2019 BI 32 40 13 11 4 0 1 72 15 171
2019 BI-02 37 37 15 7 5 0 0 73 12 41
2019 BI-03 29 44 13 11 2 0 1 73 13 105
2018 BI 27 39 12 17 4 1 0 67 21 176
2018 BI-02 32 34 8 22 2 2 0 67 24 50
2018 BI-03 27 41 15 14 4 0 0 67 18 101
2017 BI 28 42 12 11 7 0 0 70 18 197
2017 BI-02 23 39 12 14 11 0 0 62 25 56
2017 BI-03 33 42 10 9 6 0 0 75 15 112
2017 BI-04 17 50 11 17 6 0 0 67 22 18

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 48 35 14 3 1 0 0 82 4 188
2020 BI-02 41 43 12 2 2 0 0 84 4 51
2020 BI-03 52 28 16 3 1 0 0 80 4 116
2020 BI-04 31 69 0 0 0 0 0 100 0 13
2019 BI 53 36 7 3 1 0 1 89 4 169
2019 BI-02 51 29 10 7 2 0 0 80 10 41
2019 BI-03 52 40 5 2 0 0 1 93 2 104
2018 BI 49 39 6 2 3 0 0 88 6 176
2018 BI-02 54 32 4 6 4 0 0 86 10 50
2018 BI-03 50 43 5 1 2 0 0 92 3 101
2017 BI 53 38 6 3 1 0 0 91 4 197
2017 BI-02 50 36 11 2 2 0 0 86 4 56
2017 BI-03 56 37 4 3 0 0 0 93 3 112
2017 BI-04 44 44 0 11 0 0 0 89 11 18
2014 BI 62 29 6 3 0 0 0 91 3 185
2014 BI-02 63 29 6 2 0 0 0 92 2 51
2014 BI-03 62 28 6 4 0 0 0 90 4 100
2014 BI-04 63 32 5 0 0 0 0 95 0 19
2014 BI-05 50 50 0 0 0 0 0 100 0 10

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 44 38 13 4 2 0 0 82 6 190
2020 BI-02 45 37 18 0 0 0 0 82 0 51
2020 BI-03 45 38 9 5 3 0 0 83 8 117
2020 BI-04 31 46 15 8 0 0 0 77 8 13
2019 BI 49 37 9 4 0 0 0 87 4 171
2019 BI-02 60 29 10 2 0 0 0 88 2 42
2019 BI-03 46 42 8 4 0 0 0 88 4 104
2018 BI 41 46 6 7 1 0 0 86 8 175
2018 BI-02 48 36 6 10 0 0 0 84 10 50
2018 BI-03 39 51 4 4 2 0 0 90 6 100
2017 BI 43 46 7 4 0 0 0 89 4 197
2017 BI-02 39 52 4 6 0 0 0 91 6 56
2017 BI-03 46 42 8 4 0 0 0 88 4 112
2017 BI-04 33 50 11 6 0 0 0 83 6 18
2014 BI 43 42 9 6 1 0 0 85 6 186
2014 BI-02 41 47 6 6 0 0 0 88 6 51
2014 BI-03 47 37 9 6 1 0 0 84 7 100
2014 BI-04 30 50 10 10 0 0 0 80 10 20
2014 BI-05 50 50 0 0 0 0 0 100 0 10

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 40 37 14 6 2 1 0 78 9 188
2020 BI-02 48 38 10 2 2 0 0 86 4 50
2020 BI-03 39 38 13 7 3 1 0 77 10 116
2020 BI-04 31 31 23 15 0 0 0 62 15 13
2019 BI 34 43 12 8 2 0 0 77 10 172
2019 BI-02 38 45 12 0 5 0 0 83 5 42
2019 BI-03 31 45 13 10 1 0 0 76 10 105
2018 BI 27 43 18 9 2 0 0 70 11 176
2018 BI-02 34 42 16 8 0 0 0 76 8 50
2018 BI-03 26 43 18 11 3 0 0 68 14 101
2017 BI 28 41 17 12 2 1 1 70 13 197
2017 BI-02 36 39 16 9 0 0 0 75 9 56
2017 BI-03 23 45 17 12 3 0 1 69 14 112
2017 BI-04 28 22 22 28 0 0 0 50 28 18
2014 BI 23 39 19 15 3 1 0 62 18 186
2014 BI-02 29 35 18 16 2 0 0 65 18 51
2014 BI-03 21 37 21 14 5 2 0 59 19 100
2014 BI-04 20 40 15 25 0 0 0 60 25 20
2014 BI-05 20 80 0 0 0 0 0 100 0 10

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 34 41 16 6 3 0 0 75 9 186
2020 BI-02 46 40 8 4 2 0 0 86 6 50
2020 BI-03 31 43 17 6 4 0 0 74 10 114
2020 BI-04 15 46 23 15 0 0 0 62 15 13
2019 BI 29 44 10 13 4 0 0 73 17 169
2019 BI-02 36 40 12 7 5 0 0 76 12 42
2019 BI-03 26 49 11 12 3 0 0 75 15 103
2018 BI 25 44 13 15 3 1 0 69 18 174
2018 BI-02 36 38 16 8 0 2 0 76 8 50
2018 BI-03 23 45 11 17 3 0 0 69 20 99
2017 BI 26 39 17 15 3 0 1 66 17 197
2017 BI-02 32 37 16 14 0 0 0 69 14 56
2017 BI-03 24 40 19 12 4 0 1 65 16 112
2017 BI-04 22 33 11 28 6 0 0 56 33 18
2014 BI 18 40 19 16 6 0 0 59 22 186
2014 BI-02 24 33 22 16 6 0 0 57 22 51
2014 BI-03 18 39 20 14 9 0 0 57 23 100
2014 BI-04 15 50 15 20 0 0 0 65 20 20
2014 BI-05 10 70 10 10 0 0 0 80 10 10

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 44 26 16 7 3 4 0 73 10 187
2020 BI-02 42 26 18 8 0 6 0 72 9 50
2020 BI-03 47 25 16 5 3 3 0 75 9 116
2020 BI-04 17 50 8 25 0 0 0 67 25 12
2019 BI 43 26 17 8 2 3 0 71 11 172
2019 BI-02 45 29 17 7 0 2 0 76 7 42
2019 BI-03 42 29 16 7 3 4 0 73 10 105
2018 BI 35 33 16 8 5 3 0 70 14 175
2018 BI-02 40 36 10 8 2 4 0 79 10 50
2018 BI-03 36 31 15 9 6 4 0 69 15 101
2017 BI 40 30 10 9 5 6 1 75 14 197
2017 BI-02 45 23 18 5 4 5 0 71 10 56
2017 BI-03 40 30 8 8 4 8 1 77 14 112
2017 BI-04 17 44 6 22 11 0 0 61 33 18
2014 BI 36 28 17 11 4 4 0 67 15 186
2014 BI-02 35 31 20 8 6 0 0 67 14 51
2014 BI-03 36 26 17 12 4 5 0 65 17 100
2014 BI-04 40 30 10 15 0 5 0 74 16 20
2014 BI-05 40 40 10 0 0 10 0 89 0 10
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 56 28 9 3 2 1 1 86 5 190
2020 BI-02 51 31 4 2 4 4 4 89 6 51
2020 BI-03 59 26 11 3 1 0 0 85 4 117
2020 BI-04 62 31 8 0 0 0 0 92 0 13
2019 BI 54 28 10 6 0 1 1 84 6 170
2019 BI-02 36 36 17 7 0 0 5 75 8 42
2019 BI-03 60 23 10 6 0 1 0 84 6 103

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 50 29 10 8 2 1 0 80 10 190
2020 BI-02 51 27 12 8 2 0 0 78 10 51
2020 BI-03 50 28 11 9 2 1 0 78 10 117
2020 BI-04 54 46 0 0 0 0 0 100 0 13
2019 BI 46 33 13 6 2 0 1 79 8 172
2019 BI-02 50 31 12 2 2 0 2 83 5 42
2019 BI-03 41 36 13 9 1 0 0 77 10 105
2018 BI 35 38 12 9 4 2 0 75 13 175
2018 BI-02 39 35 12 10 0 4 0 77 11 49
2018 BI-03 33 43 9 9 6 1 0 76 15 101
2017 BI 44 36 6 11 3 1 0 80 14 197
2017 BI-02 48 27 9 15 2 0 0 75 16 56
2017 BI-03 44 38 2 13 2 2 0 84 15 112
2017 BI-04 22 56 17 0 6 0 0 78 6 18
2014 BI 39 35 9 12 3 1 0 76 15 186
2014 BI-02 45 27 8 16 4 0 0 73 20 51
2014 BI-03 38 37 11 11 1 2 0 77 12 100
2014 BI-04 30 45 10 5 10 0 0 75 15 20
2014 BI-05 60 30 0 10 0 0 0 90 10 10

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 56 26 10 5 3 0 0 82 8 190
2020 BI-02 59 22 10 6 4 0 0 80 10 51
2020 BI-03 54 28 11 4 3 0 0 82 7 117
2020 BI-04 69 23 8 0 0 0 0 92 0 13
2019 BI 57 31 6 3 2 0 0 88 5 172
2019 BI-02 60 29 7 0 5 0 0 88 5 42
2019 BI-03 57 31 7 4 1 0 0 89 5 105
2018 BI 47 31 11 7 3 0 0 78 11 175
2018 BI-02 47 31 8 12 2 0 0 78 14 49
2018 BI-03 49 27 14 7 4 0 0 75 11 101
2017 BI 54 25 9 8 3 2 0 80 11 197
2017 BI-02 48 28 11 9 2 2 0 78 11 56
2017 BI-03 61 20 7 6 4 2 0 82 11 112
2017 BI-04 28 50 6 17 0 0 0 78 17 18
2014 BI 50 31 8 7 4 1 0 82 11 186
2014 BI-02 49 37 4 4 6 0 0 86 10 51
2014 BI-03 51 28 9 8 2 2 0 81 10 100
2014 BI-04 40 35 10 10 5 0 0 75 15 20
2014 BI-05 70 20 10 0 0 0 0 90 0 10

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 33 30 13 8 1 15 0 74 10 190
2020 BI-02 35 33 16 6 0 10 0 76 7 51
2020 BI-03 32 28 12 8 2 18 0 74 11 117
2020 BI-04 31 31 15 15 0 8 0 67 17 13
2019 BI 31 26 20 7 4 12 1 65 13 172
2019 BI-02 48 17 21 5 2 7 0 69 8 42
2019 BI-03 28 28 19 9 3 13 1 64 13 105
2018 BI 18 39 20 9 3 12 0 64 13 176
2018 BI-02 26 36 18 8 4 8 0 67 13 50
2018 BI-03 15 37 21 11 1 16 0 61 14 101
2017 BI 23 40 15 5 3 13 1 74 9 197
2017 BI-02 27 39 20 0 5 9 0 72 6 56
2017 BI-03 18 43 12 8 1 17 1 74 11 112
2017 BI-04 39 22 17 6 11 6 0 65 18 18
2014 BI 21 35 17 8 3 16 0 66 13 186
2014 BI-02 37 31 14 4 2 12 0 78 7 51
2014 BI-03 17 29 19 10 4 21 0 58 18 100
2014 BI-04 10 55 15 15 0 5 0 68 16 20
2014 BI-05 10 70 10 0 0 10 0 89 0 10

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 20 35 23 13 6 4 0 57 20 190
2020 BI-02 31 33 18 14 2 2 0 66 16 51
2020 BI-03 17 37 21 11 9 5 0 57 21 117
2020 BI-04 8 31 38 23 0 0 0 38 23 13
2019 BI 18 29 23 22 5 2 1 49 28 171
2019 BI-02 29 38 17 12 5 0 0 67 17 42
2019 BI-03 15 28 26 23 5 3 1 45 29 105
2018 BI 8 37 22 23 7 2 0 46 31 176
2018 BI-02 14 42 20 12 6 6 0 60 19 50
2018 BI-03 6 33 26 28 7 1 0 39 35 101
2017 BI 12 37 23 18 8 2 0 50 27 197
2017 BI-02 20 34 23 16 7 0 0 53 23 56
2017 BI-03 7 41 24 18 7 3 0 50 26 112
2017 BI-04 11 17 28 28 17 0 0 28 44 18
2014 BI 14 34 18 22 8 4 0 50 31 186
2014 BI-02 20 33 16 24 4 4 0 55 29 51
2014 BI-03 13 32 19 22 10 4 0 47 33 100
2014 BI-04 5 50 25 15 5 0 0 55 20 20
2014 BI-05 20 50 10 10 0 10 0 78 11 10

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 12 25 19 31 8 5 0 39 41 190
2020 BI-02 14 33 24 20 4 6 0 50 25 51
2020 BI-03 13 24 18 32 8 6 0 39 42 117
2020 BI-04 0 15 8 54 23 0 0 15 77 13
2019 BI 9 27 15 26 16 6 1 39 45 172
2019 BI-02 12 33 24 17 10 5 0 48 28 42
2019 BI-03 10 24 15 26 17 8 1 36 47 105
2018 BI 5 20 23 31 16 5 0 27 49 176
2018 BI-02 10 24 32 20 6 8 0 37 28 50
2018 BI-03 4 18 20 37 19 3 0 22 57 101
2017 BI 7 23 19 28 18 4 0 32 48 197
2017 BI-02 16 21 20 23 13 7 0 40 39 56
2017 BI-03 5 23 19 34 17 3 0 28 52 112
2017 BI-04 0 22 22 17 39 0 0 22 56 18
2014 BI 8 24 17 31 13 6 0 34 47 186
2014 BI-02 12 27 10 29 12 10 0 43 46 51
2014 BI-03 8 24 19 31 11 7 0 34 45 100
2014 BI-04 5 10 25 40 20 0 0 15 60 20
2014 BI-05 0 50 30 20 0 0 0 50 20 10

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 11 35 19 23 9 2 0 47 33 190
2020 BI-02 18 37 16 22 6 2 0 56 28 51
2020 BI-03 8 38 21 21 10 2 0 47 32 117
2020 BI-04 8 15 23 31 15 8 0 25 50 13
2019 BI 4 28 21 26 17 2 1 34 45 172
2019 BI-02 7 36 21 17 19 0 0 43 36 42
2019 BI-03 2 25 22 32 14 4 1 28 49 105
2018 BI 5 21 22 33 15 4 0 27 50 176
2018 BI-02 8 22 24 30 10 6 0 32 43 50
2018 BI-03 4 19 23 33 18 4 0 24 53 101
2017 BI 7 27 19 29 13 4 0 36 44 196
2017 BI-02 9 29 9 33 13 7 0 41 49 55
2017 BI-03 6 28 24 25 13 4 0 35 40 112
2017 BI-04 6 22 22 33 17 0 0 28 50 18
2014 BI 7 27 23 23 16 4 0 35 41 186
2014 BI-02 12 29 16 14 22 8 0 45 38 51
2014 BI-03 5 25 26 28 12 4 0 31 42 100
2014 BI-04 5 20 20 35 20 0 0 25 55 20
2014 BI-05 10 60 30 0 0 0 0 70 0 10
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 31 36 15 13 5 0 0 67 17 190
2020 BI-02 39 33 18 6 4 0 0 73 10 51
2020 BI-03 28 38 16 13 5 0 0 66 18 117
2020 BI-04 23 46 8 23 0 0 0 69 23 13
2019 BI 27 41 16 9 5 2 1 69 14 171
2019 BI-02 39 32 15 10 5 0 0 71 15 41
2019 BI-03 21 47 18 8 4 2 1 70 12 105
2018 BI 19 39 18 15 8 1 1 59 23 176
2018 BI-02 24 38 12 18 4 2 2 65 23 50
2018 BI-03 18 44 20 10 9 0 0 61 19 101
2017 BI 22 45 14 13 6 1 0 67 19 197
2017 BI-02 16 50 16 9 7 2 0 67 17 56
2017 BI-03 27 44 11 13 5 0 0 71 19 112
2017 BI-04 11 39 22 17 11 0 0 50 28 18
2014 BI 24 33 18 17 8 0 1 57 25 186
2014 BI-02 33 25 12 18 12 0 0 59 29 51
2014 BI-03 19 37 22 16 5 0 1 57 21 100
2014 BI-04 25 25 25 15 10 0 0 50 25 20
2014 BI-05 30 60 0 10 0 0 0 90 10 10

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 29 51 8 10 2 0 0 81 12 190
2020 BI-02 33 45 6 14 2 0 0 78 16 51
2020 BI-03 29 54 9 6 2 0 0 83 8 117
2020 BI-04 15 62 8 15 0 0 0 77 15 13
2019 BI 23 49 13 8 6 1 0 72 15 171
2019 BI-02 22 46 17 7 7 0 0 68 15 41
2019 BI-03 21 51 11 10 6 1 0 73 15 105
2018 BI 19 55 11 11 5 0 0 73 16 176
2018 BI-02 24 48 6 18 4 0 0 72 22 50
2018 BI-03 17 59 12 7 5 0 0 76 12 101
2017 BI 28 49 7 13 4 0 0 77 16 196
2017 BI-02 25 42 11 20 2 0 0 67 22 55
2017 BI-03 31 52 5 7 4 0 0 83 12 112
2017 BI-04 11 56 6 22 6 0 0 67 28 18

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 46 31 12 9 2 0 0 77 11 189
2020 BI-02 46 26 10 16 2 0 0 72 18 50
2020 BI-03 44 32 15 7 2 0 0 76 9 117
2020 BI-04 54 46 0 0 0 0 0 100 0 13
2019 BI 42 39 8 6 3 1 1 82 9 171
2019 BI-02 49 34 5 7 5 0 0 83 12 41
2019 BI-03 40 40 10 6 2 1 1 82 8 105
2018 BI 39 32 14 10 3 2 1 73 13 175
2018 BI-02 39 27 14 14 2 2 2 68 17 49
2018 BI-03 39 34 15 8 3 2 0 74 11 101
2017 BI 40 35 11 8 4 1 0 76 12 197
2017 BI-02 39 27 11 16 7 0 0 66 23 56
2017 BI-03 42 39 10 4 3 2 0 83 7 112
2017 BI-04 22 50 17 6 6 0 0 72 11 18
2014 BI 35 40 9 9 5 1 1 77 14 186
2014 BI-02 31 35 12 16 6 0 0 67 22 51
2014 BI-03 36 46 7 7 2 2 0 84 9 100
2014 BI-04 45 25 15 10 5 0 0 70 15 20
2014 BI-05 50 30 10 0 0 0 10 89 0 10

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 30 45 8 13 3 0 2 76 16 189
2020 BI-02 37 49 6 8 0 0 0 86 8 51
2020 BI-03 28 44 10 13 3 0 3 73 16 116
2020 BI-04 15 46 8 23 8 0 0 62 31 13
2019 BI 28 48 13 9 1 0 0 77 10 172
2019 BI-02 29 50 7 12 2 0 0 79 14 42
2019 BI-03 28 48 16 9 0 0 0 75 9 105
2018 BI 20 51 13 14 2 1 1 71 16 176
2018 BI-02 34 44 10 8 4 0 0 78 12 50
2018 BI-03 14 56 10 18 1 1 0 71 19 101
2017 BI 21 51 9 17 2 1 0 72 19 197
2017 BI-02 18 59 7 15 0 2 0 78 15 56
2017 BI-03 23 46 9 19 3 0 0 70 21 112
2017 BI-04 6 67 11 17 0 0 0 72 17 18
2014 BI 25 44 11 17 4 0 0 68 21 186
2014 BI-02 27 41 10 18 4 0 0 69 22 51
2014 BI-03 24 39 12 21 4 0 0 63 25 100
2014 BI-04 15 70 5 10 0 0 0 85 10 20
2014 BI-05 40 50 10 0 0 0 0 90 0 10

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 50 26 13 4 3 2 2 79 7 189
2020 BI-02 49 18 16 4 4 6 4 74 9 51
2020 BI-03 50 28 13 4 3 1 1 80 7 116
2020 BI-04 62 31 8 0 0 0 0 92 0 13

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 17 33 26 15 6 3 0 52 21 186
2020 BI-02 22 27 22 14 8 6 0 52 24 49
2020 BI-03 15 39 24 15 5 3 0 55 20 116
2020 BI-04 17 25 42 17 0 0 0 42 17 12
2019 BI 15 33 20 19 11 3 1 49 30 171
2019 BI-02 26 26 17 19 12 0 0 52 31 42
2019 BI-03 12 35 23 16 10 4 1 48 27 104
2018 BI 11 31 26 21 9 1 0 43 30 174
2018 BI-02 18 34 28 14 6 0 0 52 20 50
2018 BI-03 11 25 26 24 11 2 0 37 36 99
2017 BI 15 38 13 22 11 2 0 54 34 197
2017 BI-02 14 36 14 27 7 2 0 51 35 56
2017 BI-03 16 40 9 21 13 1 0 57 34 112
2017 BI-04 6 39 22 17 11 6 0 47 29 18
2014 BI 17 28 18 21 13 2 1 47 35 186
2014 BI-02 16 20 22 14 25 2 2 37 41 51
2014 BI-03 18 29 16 26 9 2 0 48 36 100
2014 BI-04 15 50 15 20 0 0 0 65 20 20
2014 BI-05 30 30 10 20 0 10 0 67 22 10

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 13 26 24 18 12 5 3 42 32 190
2020 BI-02 14 27 16 18 16 10 0 46 37 51
2020 BI-03 14 25 24 18 11 4 4 42 32 117
2020 BI-04 0 46 46 8 0 0 0 46 8 13
2019 BI 17 28 16 19 13 5 2 48 34 172
2019 BI-02 17 24 10 21 21 2 5 44 46 42
2019 BI-03 14 30 20 18 10 6 2 48 30 105
2018 BI 13 29 21 21 13 1 2 43 36 174
2018 BI-02 20 24 18 20 14 0 2 46 35 49
2018 BI-03 10 27 21 24 14 2 2 39 40 100
2017 BI 14 28 18 16 20 2 3 43 38 197
2017 BI-02 12 23 12 28 23 0 0 36 52 56
2017 BI-03 16 24 21 11 21 2 4 43 34 112
2017 BI-04 6 39 17 22 11 6 0 47 35 18
2014 BI 13 29 15 20 18 3 2 44 40 186
2014 BI-02 8 22 10 29 27 2 2 31 59 51
2014 BI-03 17 27 18 17 15 4 2 47 34 100
2014 BI-04 10 40 20 20 10 0 0 50 30 20
2014 BI-05 20 60 10 0 10 0 0 80 10 10

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 37 26 16 8 7 2 3 67 16 189
2020 BI-02 45 27 12 4 4 4 4 79 9 51
2020 BI-03 35 24 19 9 9 1 3 62 19 116
2020 BI-04 23 38 15 15 8 0 0 62 23 13
2019 BI 37 27 23 5 3 2 4 67 9 172
2019 BI-02 40 29 17 10 2 0 2 71 12 42
2019 BI-03 35 27 24 5 3 2 5 66 8 105

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 40 31 15 7 3 2 2 74 10 189
2020 BI-02 35 39 14 4 4 2 2 78 8 51
2020 BI-03 41 27 16 9 2 2 3 71 12 116
2020 BI-04 46 31 15 0 8 0 0 77 8 13
2019 BI 39 30 17 7 0 2 4 74 7 172
2019 BI-02 45 29 19 2 0 2 2 78 3 42
2019 BI-03 36 30 18 9 0 2 5 71 9 105

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 80 6 5 1 1 2 5 93 1 189
2020 BI-02 80 6 4 0 2 2 6 94 2 51
2020 BI-03 77 7 7 1 0 3 6 92 1 116
2020 BI-04 100 0 0 0 0 0 0 100 0 13
2019 BI 84 4 2 1 1 3 5 96 3 171
2019 BI-02 88 5 0 0 2 0 5 97 3 41
2019 BI-03 85 2 2 2 0 4 6 96 2 105

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 78 5 2 2 1 1 12 95 2 188
2020 BI-02 84 2 0 0 2 0 12 98 2 51
2020 BI-03 73 6 3 3 0 2 13 93 3 115
2020 BI-04 100 0 0 0 0 0 0 100 0 13
2019 BI 82 4 1 0 1 3 8 97 1 172
2019 BI-02 86 7 0 0 2 0 5 98 3 42
2019 BI-03 82 1 2 0 0 5 10 98 0 105

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 28 49 12 10 2 0 0 77 11 189
2020 BI-02 27 51 10 10 2 0 0 78 12 51
2020 BI-03 29 51 11 8 1 0 0 80 9 116
2020 BI-04 15 38 31 15 0 0 0 54 15 13
2019 BI 24 46 17 8 4 1 1 71 13 169
2019 BI-02 27 44 20 2 7 0 0 71 10 41
2019 BI-03 19 49 18 11 1 1 1 70 12 104
2018 BI 21 51 14 10 3 0 1 73 13 176
2018 BI-02 34 40 14 8 2 0 2 76 10 50
2018 BI-03 17 58 13 10 2 0 0 75 12 101
2017 BI 27 50 7 12 5 0 0 77 16 197
2017 BI-02 28 37 12 15 7 0 0 66 22 56
2017 BI-03 28 56 4 9 4 0 0 83 12 112
2017 BI-04 22 61 0 11 6 0 0 83 17 18
2014 BI 19 51 15 10 5 0 0 70 16 186
2014 BI-02 22 41 18 14 6 0 0 63 20 51
2014 BI-03 19 53 14 8 6 0 0 72 14 100
2014 BI-04 15 55 10 15 5 0 0 70 20 20
2014 BI-05 20 70 10 0 0 0 0 90 0 10

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 33 42 14 9 2 1 0 75 11 190
2020 BI-02 29 49 10 8 4 0 0 78 12 51
2020 BI-03 38 36 16 9 1 1 0 74 9 117
2020 BI-04 15 54 8 23 0 0 0 69 23 13
2019 BI 36 34 14 11 5 1 0 71 15 170
2019 BI-02 37 34 15 5 10 0 0 71 15 41
2019 BI-03 33 38 14 13 1 1 0 72 14 104
2018 BI 34 36 15 12 2 0 0 70 14 176
2018 BI-02 42 34 14 8 2 0 0 76 10 50
2018 BI-03 34 36 16 13 2 0 0 69 15 101
2017 BI 33 36 15 13 3 0 0 69 16 197
2017 BI-02 36 34 12 15 4 0 0 69 18 56
2017 BI-03 34 37 13 13 3 0 0 71 16 112
2017 BI-04 22 44 22 6 6 0 0 67 11 18
2014 BI 32 37 13 13 5 0 0 69 18 186
2014 BI-02 35 25 16 18 6 0 0 61 24 51
2014 BI-03 30 40 14 11 5 0 0 70 16 100
2014 BI-04 35 50 5 10 0 0 0 85 10 20
2014 BI-05 40 50 10 0 0 0 0 90 0 10

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 19 46 20 11 2 1 2 67 13 190
2020 BI-02 24 45 16 12 2 0 2 70 14 51
2020 BI-03 19 48 19 9 3 1 2 68 12 117
2020 BI-04 0 31 54 15 0 0 0 31 15 13
2019 BI 23 44 15 14 2 2 1 69 16 171
2019 BI-02 31 40 12 12 2 2 0 73 15 42
2019 BI-03 18 46 16 16 0 2 1 66 17 104
2018 BI 19 38 19 18 4 0 1 58 22 176
2018 BI-02 28 44 12 12 2 0 2 73 14 50
2018 BI-03 18 34 23 21 4 0 1 52 25 101
2017 BI 24 37 17 14 8 1 0 61 22 197
2017 BI-02 20 45 12 18 4 2 0 65 22 56
2017 BI-03 25 36 18 14 7 0 0 61 21 112
2017 BI-04 28 33 17 0 22 0 0 61 22 18
2014 BI 26 37 19 12 5 0 0 63 17 186
2014 BI-02 35 35 16 10 4 0 0 71 14 51
2014 BI-03 22 42 21 11 4 0 0 64 15 100
2014 BI-04 25 20 20 30 5 0 0 45 35 20
2014 BI-05 40 50 10 0 0 0 0 90 0 10

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 16 47 21 8 3 4 0 66 12 190
2020 BI-02 20 41 20 6 2 12 0 69 9 51
2020 BI-03 12 52 21 9 3 2 0 65 13 117
2020 BI-04 23 38 23 8 8 0 0 62 15 13
2019 BI 13 48 19 15 3 2 0 63 18 172
2019 BI-02 19 43 17 17 5 0 0 62 21 42
2019 BI-03 9 50 21 14 2 4 0 61 17 105
2018 BI 10 47 22 14 2 3 0 60 17 174
2018 BI-02 18 39 22 18 2 0 0 57 20 49
2018 BI-03 6 51 24 13 2 4 0 59 16 100
2017 BI 14 46 20 13 6 2 0 60 20 197
2017 BI-02 12 39 21 18 6 4 0 54 24 56
2017 BI-03 14 48 21 9 7 1 0 63 16 112
2017 BI-04 6 56 17 17 6 0 0 61 22 18

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 40 34 11 10 5 0 1 74 15 190
2020 BI-02 49 35 10 4 0 0 2 86 4 51
2020 BI-03 39 34 11 10 5 0 0 74 15 117
2020 BI-04 15 31 8 31 15 0 0 46 46 13
2019 BI 39 45 8 6 2 1 0 84 8 172
2019 BI-02 40 50 5 0 2 2 0 93 2 42
2019 BI-03 38 44 9 8 2 0 0 82 10 105
2018 BI 35 43 10 9 3 0 0 78 12 176
2018 BI-02 42 38 8 8 4 0 0 80 12 50
2018 BI-03 37 44 9 8 3 0 0 80 11 101
2017 BI 44 31 11 11 2 1 1 76 13 196
2017 BI-02 46 33 9 7 0 4 2 83 8 55
2017 BI-03 45 30 11 11 3 0 1 76 14 112
2017 BI-04 28 33 22 17 0 0 0 61 17 18
2014 BI 34 34 12 12 7 0 1 68 19 186
2014 BI-02 49 24 16 6 6 0 0 73 12 51
2014 BI-03 32 34 10 15 8 0 1 67 23 100
2014 BI-04 5 55 15 15 10 0 0 60 25 20
2014 BI-05 40 40 10 10 0 0 0 80 10 10

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 21 32 25 13 8 0 0 53 21 189
2020 BI-02 33 43 18 2 4 0 0 76 6 51
2020 BI-03 18 30 31 14 7 0 0 48 21 116
2020 BI-04 8 23 0 38 31 0 0 31 69 13
2019 BI 22 29 30 10 9 0 0 51 20 172
2019 BI-02 33 29 21 12 5 0 0 62 17 42
2019 BI-03 20 30 30 10 10 0 0 50 20 105
2018 BI 16 28 32 13 10 0 1 45 23 176
2018 BI-02 30 32 28 6 4 0 0 62 10 50
2018 BI-03 13 28 32 17 10 0 1 41 27 101
2017 BI 18 40 20 11 11 1 0 58 22 197
2017 BI-02 32 41 20 4 4 0 0 73 7 56
2017 BI-03 12 40 21 16 11 1 0 52 27 112
2017 BI-04 17 39 22 6 17 0 0 56 22 18
2014 BI 19 35 24 12 10 0 0 54 22 185
2014 BI-02 33 35 18 8 6 0 0 69 14 51
2014 BI-03 15 29 31 14 10 0 0 44 24 99
2014 BI-04 10 50 10 15 15 0 0 60 30 20
2014 BI-05 10 60 20 0 10 0 0 70 10 10

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 57 43 190
2020 BI-02 49 51 51
2020 BI-03 62 38 117
2020 BI-04 46 54 13

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 67 22 4 2 0 3 3 94 2 189
2020 BI-02 71 16 4 2 0 0 8 94 2 51
2020 BI-03 66 22 4 1 0 4 2 94 1 116
2020 BI-04 62 23 8 8 0 0 0 85 8 13

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 BI 11 57 32 189
2020 BI-02 16 45 39 51
2020 BI-03 10 64 26 116
2020 BI-04 0 38 62 13
2019 BI 15 51 34 172
2019 BI-02 19 43 38 42
2019 BI-03 14 56 30 105
2018 BI 27 39 34 176
2018 BI-02 26 32 42 50
2018 BI-03 28 40 33 101
2017 BI 15 49 36 197
2017 BI-02 15 45 41 56
2017 BI-03 12 55 32 112
2017 BI-04 39 33 28 18
2014 BI 19 46 35 186
2014 BI-02 16 37 47 51
2014 BI-03 19 52 29 100
2014 BI-04 35 35 30 20
2014 BI-05 10 50 40 10

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 BI 30 20 15 0 20 15 20
2019 BI 19 31 12 4 27 8 26
2019 BI-03 27 33 20 0 7 13 15
2018 BI 22 43 2 4 24 4 46
2018 BI-02 8 38 0 0 46 8 13
2018 BI-03 30 44 4 4 15 4 27
2017 BI 31 31 14 3 14 7 29
2017 BI-03 36 29 14 7 0 14 14
2014 BI 23 46 9 11 9999 11 35
2014 BI-03 26 42 11 16 9999 5 19
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 41 41 12 5 2 0 0 82 6 189
2020 BI-02 43 37 14 4 2 0 0 80 6 51
2020 BI-03 41 41 10 5 2 0 0 83 7 116
2020 BI-04 38 46 8 8 0 0 0 85 8 13
2019 BI 37 42 11 6 3 0 1 79 9 171
2019 BI-02 41 39 12 2 5 0 0 80 7 41
2019 BI-03 35 44 11 7 2 0 1 80 9 105
2018 BI 38 46 9 6 1 0 0 84 7 176
2018 BI-02 44 40 6 8 2 0 0 84 10 50
2018 BI-03 36 50 11 4 0 0 0 85 4 101
2017 BI 40 45 5 8 3 0 0 84 11 197
2017 BI-02 32 46 5 11 6 0 0 78 16 56
2017 BI-03 46 41 5 5 2 0 0 88 7 112
2017 BI-04 22 67 0 11 0 0 0 89 11 18
2014 BI 39 46 8 6 1 0 0 85 6 186
2014 BI-02 33 51 10 6 0 0 0 84 6 51
2014 BI-03 42 43 8 6 1 0 0 85 7 100
2014 BI-04 40 50 0 10 0 0 0 90 10 20
2014 BI-05 60 20 20 0 0 0 0 80 0 10

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 11 49 25 10 4 1 0 61 14 190
2020 BI-02 18 49 22 8 4 0 0 67 12 51
2020 BI-03 9 52 26 8 4 2 0 62 12 117
2020 BI-04 8 31 23 38 0 0 0 38 38 13
2019 BI 9 45 20 20 5 0 0 55 25 172
2019 BI-02 14 36 21 24 5 0 0 50 29 42
2019 BI-03 8 49 21 19 4 0 0 56 23 105
2018 BI 5 45 23 21 5 2 0 51 26 175
2018 BI-02 4 52 28 12 2 2 0 57 14 50
2018 BI-03 6 45 22 21 4 2 0 52 26 100
2017 BI 8 47 21 17 6 1 0 56 23 196
2017 BI-02 9 50 15 21 4 2 0 60 25 56
2017 BI-03 9 45 26 16 3 1 0 55 19 111
2017 BI-04 6 50 11 11 22 0 0 56 33 18
2014 BI 11 41 24 19 4 1 0 52 24 186
2014 BI-02 22 37 25 12 4 0 0 59 16 51
2014 BI-03 6 46 23 19 5 1 0 53 24 100
2014 BI-04 15 25 20 40 0 0 0 40 40 20
2014 BI-05 0 30 40 30 0 0 0 30 30 10

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 8 26 36 22 5 2 2 28 35 190
2020 BI-02 10 16 41 20 12 0 2 32 26 51
2020 BI-03 7 26 38 23 3 2 2 27 35 117
2020 BI-04 15 46 15 23 0 0 0 23 62 13
2019 BI 9 28 35 20 6 1 1 26 38 172
2019 BI-02 17 12 29 29 14 0 0 43 29 42
2019 BI-03 6 33 35 20 4 1 1 24 40 105
2018 BI 7 36 40 10 7 1 0 17 43 176
2018 BI-02 4 34 32 14 16 0 0 30 38 50
2018 BI-03 8 35 44 10 3 1 0 13 43 101
2017 BI 13 22 45 14 4 2 0 19 36 196
2017 BI-02 9 24 33 27 7 0 0 34 33 55
2017 BI-03 14 19 53 10 3 2 0 13 34 112
2017 BI-04 22 33 33 6 6 0 0 11 56 18
2014 BI 5 24 49 13 6 2 2 19 30 186
2014 BI-02 2 20 45 18 14 0 2 32 22 51
2014 BI-03 5 26 50 11 4 2 2 16 32 100
2014 BI-04 10 30 40 15 0 5 0 16 42 20
2014 BI-05 0 20 70 10 0 0 0 10 20 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 6 15 29 35 12 2 1 48 22 188
2020 BI-02 6 12 29 33 16 2 2 51 18 51
2020 BI-03 6 12 30 39 11 2 0 51 18 116
2020 BI-04 8 50 8 25 0 8 0 27 64 12
2019 BI 11 25 30 22 11 1 1 34 36 171
2019 BI-02 12 19 24 29 17 0 0 45 31 42
2019 BI-03 10 24 34 19 12 1 1 31 34 104
2018 BI 11 32 28 20 5 3 1 26 45 176
2018 BI-02 10 24 24 28 8 4 2 38 36 50
2018 BI-03 12 35 28 18 5 3 0 23 48 101
2017 BI 11 28 37 16 5 2 1 22 40 196
2017 BI-02 7 26 36 20 7 4 0 28 34 55
2017 BI-03 12 26 41 15 4 1 2 19 38 112
2017 BI-04 28 39 17 11 6 0 0 17 67 18
2014 BI 7 20 39 19 9 3 3 30 29 186
2014 BI-02 0 24 31 25 12 2 6 40 26 51
2014 BI-03 10 15 43 18 8 4 2 28 27 100
2014 BI-04 10 30 30 20 10 0 0 30 40 20
2014 BI-05 0 40 60 0 0 0 0 0 40 10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 28 36 24 6 5 1 1 11 65 190
2020 BI-02 16 33 31 4 12 2 2 16 51 51
2020 BI-03 32 37 21 7 3 0 0 9 69 117
2020 BI-04 31 46 15 8 0 0 0 8 77 13
2019 BI 26 40 20 8 5 1 1 12 67 172
2019 BI-02 12 38 31 12 7 0 0 19 50 42
2019 BI-03 30 39 18 6 5 2 1 11 71 105
2018 BI 34 35 22 7 1 0 1 9 70 175
2018 BI-02 18 39 22 16 2 0 2 19 58 49
2018 BI-03 39 36 20 5 1 0 0 6 74 101
2017 BI 34 38 17 7 3 2 1 9 73 197
2017 BI-02 31 32 20 11 4 4 0 15 65 56
2017 BI-03 37 39 15 5 3 0 1 8 76 112
2017 BI-04 39 39 22 0 0 0 0 0 78 18
2014 BI 42 34 17 5 1 0 1 6 77 186
2014 BI-02 37 25 24 8 4 0 2 12 64 51
2014 BI-03 45 36 15 4 0 0 0 4 81 100
2014 BI-04 45 45 10 0 0 0 0 0 90 20
2014 BI-05 40 30 20 10 0 0 0 10 70 10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 11 27 37 19 7 0 0 26 37 188
2020 BI-02 4 12 39 27 18 0 0 45 16 51
2020 BI-03 9 32 39 18 3 0 0 21 40 117
2020 BI-04 45 45 9 0 0 0 0 0 91 11
2019 BI 10 27 31 23 7 1 1 31 38 172
2019 BI-02 10 10 31 36 14 0 0 50 19 42
2019 BI-03 10 31 30 20 6 1 1 26 43 105
2018 BI 13 26 39 15 6 1 0 21 39 175
2018 BI-02 8 8 38 28 16 2 0 45 16 50
2018 BI-03 13 29 43 11 3 1 0 14 42 100
2017 BI 9 25 36 25 5 1 0 30 35 194
2017 BI-02 5 17 31 40 7 0 0 47 22 55
2017 BI-03 9 27 40 20 3 1 0 23 37 110
2017 BI-04 28 22 22 22 6 0 0 28 50 18
2014 BI 10 23 43 19 5 1 0 24 32 186
2014 BI-02 6 14 39 29 12 0 0 41 20 51
2014 BI-03 10 24 44 19 2 1 0 21 34 100
2014 BI-04 15 30 45 5 5 0 0 10 45 20
2014 BI-05 20 40 40 0 0 0 0 0 60 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 19 32 19 16 8 3 3 26 54 190
2020 BI-02 10 24 25 14 20 6 2 36 36 51
2020 BI-03 19 33 20 19 4 2 3 24 55 117
2020 BI-04 54 46 0 0 0 0 0 0 100 13
2019 BI 26 26 27 12 7 1 1 20 52 172
2019 BI-02 10 21 31 24 14 0 0 38 31 42
2019 BI-03 30 23 29 9 6 2 2 15 55 105
2018 BI 30 39 20 8 2 1 0 10 70 176
2018 BI-02 16 38 18 20 6 2 0 27 55 50
2018 BI-03 34 40 22 4 0 1 0 4 74 101
2017 BI 25 34 31 5 3 1 1 8 60 196
2017 BI-02 11 29 40 9 4 4 4 14 43 55
2017 BI-03 26 41 27 4 3 0 0 6 67 112
2017 BI-04 50 17 28 6 0 0 0 6 67 18
2014 BI 24 29 28 9 6 2 1 16 55 186
2014 BI-02 24 18 22 18 14 4 2 33 44 51
2014 BI-03 24 33 32 6 4 1 0 10 58 100
2014 BI-04 20 40 30 5 5 0 0 10 60 20
2014 BI-05 20 40 30 0 0 0 10 0 67 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 3 11 29 30 19 2 5 54 15 187
2020 BI-02 4 10 29 18 25 6 8 50 16 51
2020 BI-03 3 11 29 35 17 1 4 55 15 114
2020 BI-04 8 15 15 46 8 0 8 58 25 13
2019 BI 14 19 36 15 14 1 2 30 33 170
2019 BI-02 12 17 36 19 17 0 0 36 29 42
2019 BI-03 13 18 38 13 14 2 3 28 33 103
2018 BI 13 23 34 21 7 2 2 29 36 176
2018 BI-02 16 16 24 24 16 2 2 42 33 50
2018 BI-03 10 26 39 20 3 2 1 23 37 101
2017 BI 14 26 30 16 8 3 3 25 43 195
2017 BI-02 11 31 26 16 9 4 4 27 45 55
2017 BI-03 13 22 36 17 7 3 2 25 37 111
2017 BI-04 33 28 11 17 11 0 0 28 61 18
2014 BI 8 16 34 28 11 2 2 40 25 185
2014 BI-02 6 20 27 24 14 6 4 41 28 51
2014 BI-03 9 15 28 37 9 1 1 47 24 100
2014 BI-04 5 16 53 5 21 0 0 26 21 19
2014 BI-05 0 10 70 10 0 0 10 11 11 10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 25 31 30 8 5 0 1 13 56 190
2020 BI-02 10 24 41 12 12 0 2 24 34 51
2020 BI-03 31 30 29 8 2 0 1 9 61 117
2020 BI-04 23 62 8 8 0 0 0 8 85 13
2019 BI 29 35 23 8 4 1 1 13 64 171
2019 BI-02 14 40 21 14 10 0 0 24 55 42
2019 BI-03 30 34 23 8 3 1 2 11 66 105
2018 BI 32 34 25 5 2 2 1 7 67 176
2018 BI-02 22 32 24 10 6 4 2 17 57 50
2018 BI-03 37 37 24 3 0 0 0 3 73 101
2017 BI 34 35 26 3 1 0 1 4 70 195
2017 BI-02 22 33 33 7 2 0 4 9 57 55
2017 BI-03 39 38 23 0 0 0 0 0 77 111
2017 BI-04 56 22 17 6 0 0 0 6 78 18
2014 BI 36 27 28 5 2 1 2 7 64 186
2014 BI-02 29 22 27 8 6 2 6 15 55 51
2014 BI-03 37 29 31 3 0 0 0 3 66 100
2014 BI-04 45 30 20 5 0 0 0 5 75 20
2014 BI-05 40 30 20 10 0 0 0 10 70 10

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 5 22 36 30 7 1 0 37 27 189
2020 BI-02 0 14 40 30 16 0 0 46 14 50
2020 BI-03 6 26 35 29 3 1 0 33 32 117
2020 BI-04 15 15 31 38 0 0 0 38 31 13
2019 BI 14 21 35 21 8 1 1 29 35 172
2019 BI-02 14 21 19 26 19 0 0 45 36 42
2019 BI-03 12 22 39 20 5 1 1 25 35 105

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 6 29 31 24 6 4 0 37 31 189
2020 BI-02 14 31 33 14 4 4 0 47 18 51
2020 BI-03 3 32 31 26 3 5 0 37 31 117
2020 BI-04 0 0 25 50 25 0 0 0 75 12
2019 BI 5 25 21 32 14 4 1 31 48 170
2019 BI-02 10 26 17 36 10 2 0 37 46 42
2019 BI-03 3 27 23 27 15 4 1 32 44 103

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 53 28 10 6 2 0 1 81 9 188
2020 BI-02 55 27 10 6 0 0 2 84 6 51
2020 BI-03 53 27 9 8 3 0 0 80 11 115
2020 BI-04 54 31 15 0 0 0 0 85 0 13
2019 BI 52 33 6 6 3 1 1 85 9 172
2019 BI-02 52 36 0 7 2 0 2 90 10 42
2019 BI-03 48 33 10 6 3 1 0 82 9 105
2018 BI 39 31 11 15 2 2 0 71 18 174
2018 BI-02 40 26 16 10 4 4 0 69 15 50
2018 BI-03 35 33 11 17 2 1 0 69 19 99
2017 BI 43 38 6 10 3 1 0 82 13 197
2017 BI-02 41 34 4 16 4 2 0 76 20 56
2017 BI-03 45 39 6 8 2 0 0 84 10 112
2017 BI-04 33 50 11 0 6 0 0 83 6 18
2014 BI 51 32 4 8 4 1 1 84 12 186
2014 BI-02 51 35 4 8 2 0 0 86 10 51
2014 BI-03 50 32 5 6 5 1 1 84 11 100
2014 BI-04 45 40 0 10 5 0 0 85 15 20
2014 BI-05 80 20 0 0 0 0 0 100 0 10

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 64 26 5 4 2 0 0 90 5 189
2020 BI-02 69 27 2 2 0 0 0 96 2 51
2020 BI-03 63 25 5 4 3 0 0 88 7 116
2020 BI-04 54 31 15 0 0 0 0 85 0 13
2019 BI 67 23 1 5 2 1 1 92 7 172
2019 BI-02 76 17 0 5 0 0 2 95 5 42
2019 BI-03 64 27 2 5 2 1 0 91 7 105
2018 BI 52 35 6 5 1 1 0 88 6 175
2018 BI-02 56 28 10 4 0 2 0 86 4 50
2018 BI-03 45 43 5 6 1 0 0 88 7 100
2017 BI 60 32 3 5 1 0 0 92 5 196
2017 BI-02 62 27 4 7 0 0 0 89 7 56
2017 BI-03 61 32 3 4 1 0 0 93 4 111
2017 BI-04 39 50 6 6 0 0 0 89 6 18
2014 BI 58 33 2 6 1 0 0 91 7 186
2014 BI-02 63 27 2 4 4 0 0 90 8 51
2014 BI-03 56 34 3 7 0 0 0 90 7 100
2014 BI-04 40 55 0 5 0 0 0 95 5 20
2014 BI-05 90 10 0 0 0 0 0 100 0 10

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 56 32 8 3 1 0 0 88 4 189
2020 BI-02 59 33 6 2 0 0 0 92 2 51
2020 BI-03 56 30 9 4 1 0 0 86 5 116
2020 BI-04 38 54 8 0 0 0 0 92 0 13
2019 BI 56 35 4 2 1 1 1 92 4 172
2019 BI-02 55 38 2 2 0 0 2 95 2 42
2019 BI-03 54 37 5 2 1 1 0 92 3 105
2018 BI 40 46 9 4 1 1 0 87 5 175
2018 BI-02 42 46 6 4 0 2 0 90 4 50
2018 BI-03 35 49 9 5 1 1 0 85 6 100

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 30 41 19 7 1 2 0 73 8 186
2020 BI-02 40 44 8 6 0 2 0 86 6 50
2020 BI-03 25 41 21 9 1 3 0 68 10 114
2020 BI-04 31 38 31 0 0 0 0 69 0 13
2019 BI 31 48 15 4 2 1 0 80 6 172
2019 BI-02 38 45 14 2 0 0 0 83 2 42
2019 BI-03 28 50 16 4 1 1 0 79 5 105
2018 BI 29 45 16 6 1 3 0 76 8 176
2018 BI-02 40 38 16 4 0 2 0 80 4 50
2018 BI-03 25 50 14 7 1 4 0 77 8 101
2017 BI 30 45 14 4 1 5 1 80 5 196
2017 BI-02 37 39 16 2 0 6 0 81 2 56
2017 BI-03 29 45 15 4 1 4 2 78 6 111
2017 BI-04 17 61 6 6 6 6 0 82 12 18
2014 BI 33 44 10 7 3 4 0 80 10 186
2014 BI-02 29 49 10 6 0 6 0 83 6 51
2014 BI-03 30 44 8 10 4 4 0 77 15 100
2014 BI-04 45 30 15 0 5 5 0 79 5 20
2014 BI-05 40 40 20 0 0 0 0 80 0 10

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 24 39 18 10 2 7 1 68 13 188
2020 BI-02 30 30 22 6 2 8 2 67 9 50
2020 BI-03 20 43 16 13 1 7 1 68 15 116
2020 BI-04 38 46 8 8 0 0 0 85 8 13
2019 BI 31 38 19 3 2 6 0 74 6 172
2019 BI-02 31 38 21 5 0 5 0 73 5 42
2019 BI-03 30 41 20 1 2 7 0 76 3 105
2018 BI 24 36 26 5 1 8 0 66 6 176
2018 BI-02 30 32 28 4 0 6 0 66 4 50
2018 BI-03 22 39 22 7 1 10 0 67 9 101
2017 BI 28 37 21 5 2 7 0 70 7 197
2017 BI-02 28 36 27 2 2 6 0 68 4 56
2017 BI-03 29 38 20 7 1 6 0 70 9 112
2017 BI-04 17 50 6 6 6 17 0 80 13 18
2014 BI 34 37 13 4 2 8 1 78 7 186
2014 BI-02 29 35 22 4 0 10 0 72 4 51
2014 BI-03 37 35 12 4 3 9 0 79 8 100
2014 BI-04 35 45 0 5 5 5 5 89 11 20
2014 BI-05 30 40 20 10 0 0 0 70 10 10

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 49 38 10 3 0 0 0 87 3 188
2020 BI-02 60 32 6 2 0 0 0 92 2 50
2020 BI-03 45 43 9 3 0 0 0 88 3 116
2020 BI-04 54 23 15 8 0 0 0 77 8 13
2019 BI 47 38 7 4 3 1 0 85 8 172
2019 BI-02 62 26 2 5 5 0 0 88 10 42
2019 BI-03 41 45 10 2 2 1 0 87 4 105
2018 BI 32 49 11 6 1 1 0 82 7 176
2018 BI-02 38 48 8 6 0 0 0 86 6 50
2018 BI-03 32 49 13 5 1 1 0 81 6 101
2017 BI 43 41 8 7 1 0 1 85 8 197
2017 BI-02 53 34 7 4 2 0 0 88 5 56
2017 BI-03 40 44 8 6 1 0 1 85 7 112
2017 BI-04 28 44 6 22 0 0 0 72 22 18
2014 BI 41 40 13 4 2 0 0 81 6 185
2014 BI-02 47 37 12 4 0 0 0 84 4 51
2014 BI-03 39 40 13 4 4 0 0 79 8 100
2014 BI-04 35 45 15 5 0 0 0 80 5 20

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 62 19 7 3 1 6 2 89 4 189
2020 BI-02 67 14 6 8 0 6 0 85 8 51
2020 BI-03 61 19 8 1 1 7 3 89 2 116
2020 BI-04 69 31 0 0 0 0 0 100 0 13

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 24 37 22 9 1 6 1 65 11 189
2020 BI-02 27 33 22 10 2 4 2 65 13 51
2020 BI-03 22 41 20 9 1 8 0 69 10 117
2020 BI-04 33 33 25 8 0 0 0 67 8 12

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 42 39 6 7 1 4 2 85 8 187
2020 BI-02 42 42 4 6 0 4 2 89 6 50
2020 BI-03 40 37 7 9 1 4 2 82 10 115
2020 BI-04 62 15 15 8 0 0 0 77 8 13

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 31 26 16 8 3 6 8 67 14 189
2020 BI-02 29 24 14 6 2 10 16 71 11 51
2020 BI-03 30 25 19 9 3 6 7 63 15 116
2020 BI-04 38 46 15 0 0 0 0 85 0 13
2019 BI 31 28 15 5 5 10 6 71 12 172
2019 BI-02 45 24 5 10 2 5 10 81 14 42
2019 BI-03 23 30 21 3 5 12 6 65 9 105
2018 BI 21 29 22 13 3 6 7 57 18 175
2018 BI-02 24 22 20 16 2 6 10 55 21 50
2018 BI-03 19 27 24 12 4 7 7 53 19 100
2017 BI 30 30 13 11 3 7 7 69 16 197
2017 BI-02 30 20 5 20 2 11 12 65 28 56
2017 BI-03 30 34 15 7 4 4 5 70 13 112
2017 BI-04 28 39 22 11 0 0 0 67 11 18
2014 BI 31 32 14 8 7 4 4 68 16 186
2014 BI-02 41 24 2 12 8 6 8 75 23 51
2014 BI-03 26 35 18 7 6 5 3 66 14 100
2014 BI-04 15 45 20 10 10 0 0 60 20 20
2014 BI-05 60 10 20 0 0 0 10 78 0 10

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 28 48 15 6 1 2 1 78 7 189
2020 BI-02 29 51 12 6 2 0 0 80 8 51
2020 BI-03 22 50 18 5 1 3 1 75 6 116
2020 BI-04 62 23 8 8 0 0 0 85 8 13
2019 BI 30 41 16 8 1 2 1 73 10 172
2019 BI-02 31 36 19 12 0 2 0 68 12 42
2019 BI-03 27 47 13 8 2 2 2 76 10 105
2018 BI 22 45 17 9 4 2 0 69 14 174
2018 BI-02 20 45 14 10 6 4 0 68 17 49
2018 BI-03 23 47 18 8 2 2 0 71 10 100
2017 BI 33 43 9 11 1 4 0 78 13 197
2017 BI-02 30 41 4 14 2 9 0 78 18 56
2017 BI-03 31 43 12 11 1 3 0 75 12 112
2017 BI-04 39 44 6 11 0 0 0 83 11 18
2014 BI 44 41 8 5 1 1 0 86 6 186
2014 BI-02 37 39 12 10 0 2 0 78 10 51
2014 BI-03 41 50 5 2 1 1 0 92 3 100
2014 BI-04 65 5 20 10 0 0 0 70 10 20
2014 BI-05 70 30 0 0 0 0 0 100 0 10

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 35 44 13 3 2 3 0 82 5 189
2020 BI-02 41 43 12 0 0 4 0 88 0 51
2020 BI-03 30 47 15 3 3 3 0 79 6 116
2020 BI-04 46 31 15 8 0 0 0 77 8 13
2019 BI 28 46 20 3 1 1 0 75 5 172
2019 BI-02 31 45 17 5 2 0 0 76 7 42
2019 BI-03 28 49 19 3 1 1 0 77 4 105
2018 BI 19 43 28 5 3 1 0 64 8 175
2018 BI-02 20 40 32 8 0 0 0 60 8 50
2018 BI-03 18 45 29 3 3 2 0 64 6 100

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 21 31 23 9 6 10 1 57 17 189
2020 BI-02 27 27 24 6 4 10 2 62 11 51
2020 BI-03 16 34 22 10 5 11 1 57 18 116
2020 BI-04 31 15 31 8 15 0 0 46 23 13
2019 BI 16 25 24 12 7 16 1 49 23 172
2019 BI-02 17 26 21 17 5 14 0 50 25 42
2019 BI-03 10 27 26 12 6 18 1 46 22 105
2018 BI 12 28 23 20 6 10 1 45 29 174
2018 BI-02 14 32 20 18 4 12 0 52 25 50
2018 BI-03 8 28 25 20 5 11 2 42 29 99
2017 BI 16 29 17 16 6 14 2 53 26 197
2017 BI-02 21 23 14 20 11 9 2 50 34 56
2017 BI-03 13 29 20 15 3 17 3 53 22 112
2017 BI-04 17 33 17 6 11 17 0 60 20 18
2014 BI 16 28 18 15 14 9 1 49 32 186
2014 BI-02 20 27 16 18 14 6 0 50 33 51
2014 BI-03 11 28 18 15 15 11 2 45 34 100
2014 BI-04 25 30 25 5 10 5 0 58 16 20
2014 BI-05 20 30 20 10 0 20 0 63 12 10

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 24 53 6 14 3 0 0 77 17 189
2020 BI-02 25 57 6 10 2 0 0 82 12 51
2020 BI-03 22 53 7 16 3 0 0 75 18 116
2020 BI-04 31 31 0 31 8 0 0 62 38 13

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 28 42 15 12 3 0 0 70 15 190
2020 BI-02 27 47 14 12 0 0 0 75 12 51
2020 BI-03 29 40 15 11 4 0 0 69 15 117
2020 BI-04 31 23 23 15 8 0 0 54 23 13
2019 BI 41 36 8 11 4 0 0 77 15 171
2019 BI-02 54 37 2 2 5 0 0 90 7 41
2019 BI-03 35 38 10 13 3 0 0 73 16 105
2017 BI 42 35 7 12 5 0 0 77 16 197
2017 BI-02 43 31 5 18 4 0 0 73 21 56
2017 BI-03 41 37 7 9 5 0 0 78 14 112
2017 BI-04 39 33 11 17 0 0 0 72 17 18
2014 BI 45 31 7 11 6 0 0 76 17 186
2014 BI-02 31 49 6 8 6 0 0 80 14 51
2014 BI-03 50 25 9 12 4 0 0 75 16 100
2014 BI-04 50 20 0 10 20 0 0 70 30 20
2014 BI-05 60 20 0 20 0 0 0 80 20 10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 46 38 6 8 2 0 0 84 10 189
2020 BI-02 59 33 2 6 0 0 0 92 6 51
2020 BI-03 40 41 8 9 3 0 0 81 11 116
2020 BI-04 46 31 15 8 0 0 0 77 8 13
2019 BI 55 35 5 5 0 0 0 91 5 172
2019 BI-02 62 29 2 7 0 0 0 90 7 42
2019 BI-03 52 38 5 5 0 0 0 90 5 105
2017 BI 53 40 4 4 0 0 0 93 4 196
2017 BI-02 47 42 4 7 0 0 0 89 7 55
2017 BI-03 56 37 4 3 0 0 0 93 3 112
2017 BI-04 56 44 0 0 0 0 0 100 0 18
2014 BI 53 39 2 6 1 0 0 91 6 186
2014 BI-02 49 41 2 6 2 0 0 90 8 51
2014 BI-03 54 37 2 7 0 0 0 91 7 100
2014 BI-04 60 35 5 0 0 0 0 95 0 20
2014 BI-05 50 40 0 10 0 0 0 90 10 10

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 73 22 2 2 1 0 0 95 3 189
2020 BI-02 82 16 0 2 0 0 0 98 2 51
2020 BI-03 68 26 3 2 2 0 0 94 3 116
2020 BI-04 69 15 8 8 0 0 0 85 8 13
2017 BI 68 21 4 5 2 0 1 90 6 196
2017 BI-02 61 27 5 0 5 0 2 89 5 56
2017 BI-03 71 19 3 7 0 0 0 90 7 111
2017 BI-04 67 22 6 6 0 0 0 89 6 18
2014 BI 69 21 3 4 2 0 2 92 5 186
2014 BI-02 76 16 2 6 0 0 0 92 6 51
2014 BI-03 65 25 3 2 2 0 3 93 4 100
2014 BI-04 75 20 0 5 0 0 0 95 5 20
2014 BI-05 80 10 0 10 0 0 0 90 10 10

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 33 29 17 8 5 6 2 67 14 189
2020 BI-02 33 27 14 10 8 8 0 66 19 51
2020 BI-03 32 29 19 7 4 6 3 67 12 116
2020 BI-04 38 31 31 0 0 0 0 69 0 13
2019 BI 29 27 16 6 3 18 1 70 11 171
2019 BI-02 24 24 17 7 5 24 0 63 16 42
2019 BI-03 30 27 17 5 2 18 1 70 8 104

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 9 91 190
2020 BI-03 13 87 117
2019 BI 8 92 172
2019 BI-03 9 91 105
2018 BI 8 92 176
2018 BI-03 8 92 101

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 72 28 18
2019 BI 38 62 13

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 33 67 18
2020 BI-03 33 67 15
2019 BI 54 46 13
2018 BI 50 50 14

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 BI 0 100 14

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 18
2020 BI-03 0 100 15
2019 BI 0 100 13
2018 BI 0 100 14

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 0 100 13

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 39 61 18
2020 BI-03 33 67 15
2019 BI 54 46 13
2018 BI 36 64 14

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 BI 50 50 14

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 56 44 18
2020 BI-03 67 33 15
2019 BI 38 62 13
2018 BI 36 64 14

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 38 62 13
2018 BI 50 50 14

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 39 61 18
2020 BI-03 33 67 15
2019 BI 46 54 13
2018 BI 36 64 14

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 44 56 18
2020 BI-03 33 67 15
2019 BI 46 54 13
2018 BI 57 43 14

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 18
2020 BI-03 0 100 15
2019 BI 0 100 13
2018 BI 0 100 14

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 18
2020 BI-03 0 100 15
2018 BI 0 100 14

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 44 56 18
2020 BI-03 47 53 15

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 33 67 18
2018 BI 0 100 14

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 67 33 18
2020 BI-03 60 40 15
2019 BI 62 38 13
2018 BI 50 50 14

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 18
2020 BI-03 0 100 15
2019 BI 0 100 13

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 18
2020 BI-03 0 100 15
2018 BI 0 100 14

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 18
2020 BI-03 0 100 15
2018 BI 0 100 14

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 18
2020 BI-03 0 100 15

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 38 62 13

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 28 72 18
2020 BI-03 33 67 15
2018 BI 43 57 14

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 39 61 18
2020 BI-03 33 67 15

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 BI 0 100 14

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 BI 0 100 14

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 18
2020 BI-03 0 100 15
2018 BI 0 100 14

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 18
2020 BI-03 0 100 15

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 18
2020 BI-03 0 100 15

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 28 72 18
2020 BI-03 33 67 15
2018 BI 43 57 14

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 50 50 18
2020 BI-03 53 47 15
2018 BI 50 50 14

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 18
2020 BI-03 0 100 15
2018 BI 0 100 14

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 61 39 18
2020 BI-03 53 47 15
2018 BI 57 43 14

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 18
2020 BI-03 0 100 15
2018 BI 0 100 14

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 9 11 16 7 4 42 12 42 24 190
2020 BI-02 12 8 8 8 2 45 18 53 26 51
2020 BI-03 5 10 16 7 4 46 11 36 26 117
2020 BI-04 31 15 31 8 8 8 0 50 17 13
2019 BI 11 10 23 5 3 37 11 41 16 172
2019 BI-02 14 10 29 2 5 21 19 40 12 42
2019 BI-03 7 10 20 5 2 46 10 39 15 105
2018 BI 7 15 17 5 5 47 5 45 21 175
2018 BI-02 10 10 20 2 2 48 8 45 9 50
2018 BI-03 5 13 14 8 7 51 2 38 32 100
2017 BI 8 16 15 6 5 40 11 48 21 197
2017 BI-02 14 12 14 9 2 29 20 52 21 56
2017 BI-03 4 16 17 5 4 47 7 43 20 112
2017 BI-04 11 22 11 0 17 33 6 55 27 18
2014 BI 9 16 15 6 5 39 10 48 23 186
2014 BI-02 16 12 10 6 4 43 10 58 21 51
2014 BI-03 6 16 17 7 6 38 10 42 25 100
2014 BI-04 5 20 20 10 5 35 5 42 25 20
2014 BI-05 0 40 10 0 0 40 10 80 0 10

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 27 35 18 7 3 11 1 69 11 190
2020 BI-02 31 37 10 6 2 12 2 80 9 51
2020 BI-03 23 36 21 4 3 12 0 67 9 117
2020 BI-04 31 31 15 23 0 0 0 62 23 13
2019 BI 30 38 17 7 1 8 0 73 8 172
2019 BI-02 26 40 17 5 2 10 0 74 8 42
2019 BI-03 28 42 18 5 0 8 0 75 5 105
2018 BI 18 42 18 7 1 14 0 70 9 175
2018 BI-02 24 30 18 4 0 24 0 71 5 50
2018 BI-03 14 51 15 7 1 12 0 74 9 100
2017 BI 23 40 22 6 1 6 1 68 8 196
2017 BI-02 21 36 27 9 0 5 2 62 10 56
2017 BI-03 22 46 18 6 1 5 1 73 8 111
2017 BI-04 22 39 22 0 6 11 0 69 6 18
2014 BI 22 33 15 7 5 18 1 66 15 186
2014 BI-02 27 25 14 6 2 25 0 71 11 51
2014 BI-03 16 39 15 8 7 14 1 65 18 100
2014 BI-04 30 30 15 5 5 15 0 71 12 20
2014 BI-05 30 20 20 10 0 20 0 63 12 10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 4 96 189
2020 BI-03 4 96 116
2020 BI-04 0 100 13
2019 BI 4 96 171
2018 BI 5 95 176

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 9 13 16 3 2 49 8 51 10 188
2020 BI-02 12 12 12 2 2 47 14 60 10 51
2020 BI-03 5 12 17 3 2 55 6 44 11 115
2020 BI-04 31 8 15 8 0 31 8 63 13 13
2019 BI 13 11 21 2 2 42 10 49 7 172
2019 BI-02 17 12 24 5 0 26 17 50 8 42
2019 BI-03 7 11 18 1 2 52 9 46 7 105
2018 BI 10 9 18 5 1 53 5 45 13 176
2018 BI-02 16 8 14 8 0 46 8 52 17 50
2018 BI-03 6 7 19 2 1 62 3 37 9 101
2017 BI 9 10 18 2 2 50 10 46 9 196
2017 BI-02 16 7 20 4 2 36 16 48 11 56
2017 BI-03 4 10 19 1 1 59 6 40 5 111
2017 BI-04 11 22 11 0 6 50 0 67 11 18
2014 BI 10 7 19 3 2 53 6 41 12 186
2014 BI-02 12 10 22 0 2 49 6 48 4 51
2014 BI-03 8 5 19 2 3 57 6 35 14 100
2014 BI-04 5 10 20 10 0 50 5 33 22 20
2014 BI-05 20 10 10 10 0 50 0 60 20 10

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 25 38 17 4 2 14 1 74 6 189
2020 BI-02 25 41 12 4 2 14 2 79 7 51
2020 BI-03 22 40 18 3 2 16 0 72 6 116
2020 BI-04 38 31 15 8 0 0 8 75 8 13
2019 BI 32 38 16 2 2 11 1 78 4 171
2019 BI-02 36 33 12 2 2 12 2 81 6 42
2019 BI-03 27 42 17 1 1 12 0 78 2 104
2018 BI 19 38 23 3 2 15 0 67 6 175
2018 BI-02 27 31 18 4 0 20 0 72 5 49
2018 BI-03 16 44 22 2 2 15 0 70 5 101
2017 BI 27 33 20 2 2 15 1 72 4 195
2017 BI-02 28 28 22 4 2 16 0 68 6 56
2017 BI-03 25 39 17 1 2 14 2 76 3 110
2017 BI-04 22 28 22 6 0 22 0 64 7 18
2014 BI 20 32 14 3 3 26 2 73 7 186
2014 BI-02 24 31 14 0 2 29 0 78 3 51
2014 BI-03 16 36 14 3 3 26 2 72 8 100
2014 BI-04 30 25 10 5 5 25 0 73 13 20
2014 BI-05 30 20 20 10 0 20 0 63 12 10

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 2 98 190
2020 BI-02 2 98 51
2020 BI-03 2 98 117
2020 BI-04 8 92 13

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 11 89 190
2020 BI-02 6 94 51
2020 BI-03 12 88 117
2020 BI-04 15 85 13
2019 BI 13 87 172
2019 BI-02 7 93 42
2019 BI-03 14 86 105
2017 BI 10 90 197
2017 BI-02 14 86 56
2017 BI-03 9 91 112
2014 BI 15 85 185
2014 BI-02 12 88 51
2014 BI-03 17 83 99
2014 BI-05 0 100 10

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 30 70 20
2020 BI-03 29 71 14

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 95 5 20
2020 BI-03 93 7 14
2019 BI 91 9 22
2019 BI-03 100 0 14
2017 BI 89 11 19
2017 BI-03 89 11 10
2014 BI 75 25 28
2014 BI-03 71 29 17

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 58 32 5 5 0 0 0 89 5 19
2020 BI-03 46 46 0 8 0 0 0 92 8 13
2019 BI 50 40 0 10 0 0 0 90 10 20
2019 BI-03 50 50 0 0 0 0 0 100 0 14
2017 BI 76 18 0 6 0 0 0 94 6 17
2014 BI 57 33 5 0 5 0 0 90 5 21
2014 BI-03 75 17 8 0 0 0 0 92 0 12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 43 34 9 4 1 3 5 84 6 190
2020 BI-02 49 27 10 6 2 2 4 81 8 51
2020 BI-03 39 38 9 4 1 3 6 85 6 117
2020 BI-04 62 23 0 0 0 8 8 100 0 13
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 27 34 19 12 4 3 0 64 17 190
2020 BI-02 45 31 10 8 2 4 0 80 10 51
2020 BI-03 23 36 22 9 6 3 0 61 16 117
2020 BI-04 8 38 15 38 0 0 0 46 38 13

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 30 46 11 11 3 0 0 76 13 190
2020 BI-02 33 43 10 14 0 0 0 76 14 51
2020 BI-03 27 47 13 9 3 0 0 74 13 117
2020 BI-04 23 62 0 15 0 0 0 85 15 13

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 29 41 16 10 3 0 0 70 13 188
2020 BI-02 37 33 18 12 0 0 0 71 12 51
2020 BI-03 23 44 18 10 3 0 0 68 14 115
2020 BI-04 38 46 8 8 0 0 0 85 8 13

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 21 43 25 9 3 0 0 63 12 188
2020 BI-02 22 49 18 12 0 0 0 71 12 51
2020 BI-03 17 42 30 8 3 0 0 59 10 115
2020 BI-04 23 38 23 15 0 0 0 62 15 13

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 38 42 12 4 1 1 2 82 5 189
2020 BI-02 35 45 16 4 0 0 0 80 4 51
2020 BI-03 37 41 11 5 1 2 3 82 6 116
2020 BI-04 46 46 8 0 0 0 0 92 0 13

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 54 22 7 2 1 11 3 89 3 189
2020 BI-02 65 12 4 0 4 12 4 91 5 51
2020 BI-03 51 25 7 3 0 11 3 89 3 116
2020 BI-04 31 38 15 0 0 15 0 82 0 13

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 49 38 10 3 0 1 0 88 3 189
2020 BI-02 64 34 2 0 0 0 0 98 0 50
2020 BI-03 44 38 13 4 0 0 0 83 4 117
2020 BI-04 31 46 15 0 0 8 0 83 0 13

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 48 34 9 6 3 1 0 82 8 190
2020 BI-02 45 39 6 8 2 0 0 84 10 51
2020 BI-03 50 29 13 4 3 0 0 79 8 117
2020 BI-04 46 46 0 0 0 8 0 100 0 13

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 45 39 9 4 2 2 0 85 6 189
2020 BI-02 39 43 12 4 0 2 0 84 4 51
2020 BI-03 47 36 9 3 3 1 0 84 7 116
2020 BI-04 38 46 8 0 0 8 0 92 0 13

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 98 2 48
2020 BI-03 96 4 26
2020 BI-04 100 0 13

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 15 32 19 21 9 2 2 49 31 47
2020 BI-03 16 36 12 12 16 4 4 57 30 25
2020 BI-04 8 31 31 31 0 0 0 38 31 13

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 35 49 12 3 1 1 0 84 4 189
2020 BI-02 43 39 14 2 2 0 0 82 4 51
2020 BI-03 32 54 9 3 1 1 0 87 3 116
2020 BI-04 31 46 15 8 0 0 0 77 8 13
2019 BI 29 46 17 5 1 2 0 77 6 171
2019 BI-02 31 38 19 7 2 2 0 71 10 42
2019 BI-03 25 52 17 4 0 2 0 78 4 104
2018 BI 24 48 17 8 1 2 0 73 9 176
2018 BI-02 26 36 22 12 2 2 0 63 14 50
2018 BI-03 25 52 15 4 1 3 0 80 5 101
2017 BI 11 52 18 13 4 2 0 65 17 197
2017 BI-02 11 39 25 14 9 2 0 51 24 56
2017 BI-03 12 53 17 13 3 3 0 67 16 112
2017 BI-04 11 72 6 11 0 0 0 83 11 18

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 34 34 14 10 8 0 1 68 18 190
2020 BI-02 33 39 14 12 2 0 0 73 14 51
2020 BI-03 36 32 14 9 9 0 1 68 18 117
2020 BI-04 15 46 15 8 15 0 0 62 23 13

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 50 28 15 3 3 1 1 79 5 186
2020 BI-02 55 25 14 0 4 2 0 82 4 51
2020 BI-03 49 29 17 3 2 0 1 78 5 115
2020 BI-04 42 50 0 8 0 0 0 92 8 12

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 24 37 19 16 3 1 0 62 19 190
2020 BI-02 35 29 22 10 2 2 0 66 12 51
2020 BI-03 21 44 18 15 3 0 0 64 18 117
2020 BI-04 15 15 23 46 0 0 0 31 46 13
2019 BI 22 31 22 18 5 2 0 54 24 172
2019 BI-02 31 26 19 12 10 2 0 59 22 42
2019 BI-03 18 34 22 20 4 2 0 53 24 105
2018 BI 18 37 18 19 7 1 0 55 26 176
2018 BI-02 24 30 20 16 6 4 0 56 23 50
2018 BI-03 14 42 20 19 6 0 0 55 25 101
2017 BI 13 39 19 19 7 4 0 54 27 197
2017 BI-02 11 37 20 18 7 7 0 52 27 56
2017 BI-03 15 37 21 17 7 3 0 53 25 112
2017 BI-04 6 50 6 28 11 0 0 56 39 18

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 17 52 15 13 0 4 0 72 13 48
2020 BI-03 19 46 15 15 0 4 0 68 16 26
2020 BI-04 15 46 23 8 0 8 0 67 8 13
2019 BI 17 48 23 4 2 4 2 69 7 48
2019 BI-03 10 38 33 10 0 5 5 53 11 21
2019 BI-04 13 67 13 0 7 0 0 80 7 15

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 40 34 11 9 2 1 3 77 12 190
2020 BI-02 35 39 10 8 0 4 4 81 9 51
2020 BI-03 42 30 13 9 3 0 3 74 12 117
2020 BI-04 31 38 8 15 8 0 0 69 23 13

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 32 34 19 11 4 1 1 67 15 189
2020 BI-02 31 43 14 8 0 2 2 78 8 51
2020 BI-03 30 31 19 14 5 0 1 62 19 116
2020 BI-04 38 23 31 0 8 0 0 62 8 13
2019 BI 15 28 27 15 14 0 1 44 29 171
2019 BI-02 14 21 33 19 12 0 0 36 31 42
2019 BI-03 15 30 26 11 16 0 1 46 28 105
2018 BI 12 28 30 12 18 0 0 40 30 176
2018 BI-02 18 22 32 8 20 0 0 40 28 50
2018 BI-03 8 32 31 13 17 0 0 40 30 101
2017 BI 10 24 22 23 21 0 1 34 44 197
2017 BI-02 9 16 28 27 18 0 2 25 46 56
2017 BI-03 8 31 18 21 21 0 0 39 43 112
2017 BI-04 11 17 22 22 28 0 0 28 50 18

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 6 17 35 21 21 0 0 24 41 189
2020 BI-02 16 24 41 18 2 0 0 39 20 51
2020 BI-03 3 16 36 23 22 0 0 19 45 116
2020 BI-04 0 0 23 15 62 0 0 0 77 13
2019 BI 8 22 37 22 11 0 1 30 33 171
2019 BI-02 10 31 48 10 2 0 0 40 12 42
2019 BI-03 7 17 36 26 13 0 1 24 40 104
2018 BI 8 23 26 32 11 0 1 31 43 173
2018 BI-02 18 30 26 20 6 0 0 48 26 50
2018 BI-03 4 20 25 35 14 0 1 24 50 99
2017 BI 2 22 35 25 15 1 0 24 40 197
2017 BI-02 7 30 37 22 4 0 0 37 25 56
2017 BI-03 0 17 37 27 19 0 0 17 46 112
2017 BI-04 0 39 17 28 17 0 0 39 44 18

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 14 34 23 15 14 0 1 48 30 190
2020 BI-02 25 49 18 8 0 0 0 75 8 51
2020 BI-03 10 32 26 18 13 0 0 43 31 117
2020 BI-04 0 0 23 31 46 0 0 0 77 13
2019 BI 17 35 24 16 6 0 1 53 23 172
2019 BI-02 19 55 14 7 5 0 0 74 12 42
2019 BI-03 16 31 26 21 5 0 1 48 26 105
2018 BI 13 28 31 16 11 0 2 42 27 174
2018 BI-02 24 31 29 4 8 0 4 57 13 49
2018 BI-03 10 31 29 19 11 0 1 41 30 101
2017 BI 11 34 32 17 6 0 1 45 23 197
2017 BI-02 14 46 28 7 4 0 0 61 11 56
2017 BI-03 10 30 37 18 5 0 0 40 23 112
2017 BI-04 17 22 28 17 17 0 0 39 33 18

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 11 25 26 20 17 1 0 36 37 189
2020 BI-02 16 27 33 20 2 2 0 44 22 51
2020 BI-03 9 28 26 18 19 0 0 37 37 116
2020 BI-04 0 0 15 46 38 0 0 0 85 13
2019 BI 12 18 31 22 16 0 1 30 39 171
2019 BI-02 19 21 43 12 5 0 0 40 17 42
2019 BI-03 10 16 28 26 20 0 1 26 46 105
2018 BI 6 14 28 27 25 0 1 19 53 176
2018 BI-02 14 20 30 18 16 0 2 35 35 50
2018 BI-03 3 13 28 29 28 0 0 16 56 101
2017 BI 5 18 28 24 23 1 1 23 48 197
2017 BI-02 11 21 36 20 9 2 2 33 30 56
2017 BI-03 4 18 26 26 26 0 1 22 52 112
2017 BI-04 0 11 33 22 33 0 0 11 56 18

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 32 32 15 12 9 0 1 64 21 190
2020 BI-02 43 41 14 2 0 0 0 84 2 51
2020 BI-03 30 31 17 13 8 0 2 62 21 117
2020 BI-04 8 23 8 23 38 0 0 31 62 13
2019 BI 27 37 22 8 5 0 2 65 13 172
2019 BI-02 36 36 17 10 0 0 2 73 10 42
2019 BI-03 27 35 24 7 6 0 2 63 13 105
2018 BI 25 37 22 11 5 0 1 62 16 175
2018 BI-02 42 26 16 14 0 0 2 69 14 50
2018 BI-03 19 44 22 10 5 0 1 63 15 101
2017 BI 27 37 16 11 5 0 3 67 17 197
2017 BI-02 39 43 5 5 2 0 5 87 8 56
2017 BI-03 23 37 17 12 7 0 3 62 20 112
2017 BI-04 22 39 22 17 0 0 0 61 17 18

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 20 22 24 21 14 0 0 42 35 190
2020 BI-02 29 29 29 8 4 0 0 59 12 51
2020 BI-03 17 20 22 24 17 0 0 37 41 117
2020 BI-04 8 15 15 31 31 0 0 23 62 13
2019 BI 19 36 22 13 10 0 1 55 23 171
2019 BI-02 24 39 15 20 2 0 0 63 22 41
2019 BI-03 18 32 27 10 11 0 1 51 22 105
2018 BI 15 29 31 17 9 0 0 43 26 175
2018 BI-02 26 32 26 8 8 0 0 58 16 50
2018 BI-03 12 25 35 19 9 0 0 37 28 100
2017 BI 13 35 29 16 7 0 1 48 23 197
2017 BI-02 21 30 25 16 4 0 4 54 20 56
2017 BI-03 11 35 29 16 9 0 0 45 25 112
2017 BI-04 6 39 50 0 6 0 0 44 6 18

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 26 20 14 17 12 1 11 51 33 189
2020 BI-02 39 14 12 16 4 2 14 63 23 51
2020 BI-03 20 21 14 20 15 0 11 45 39 117
2020 BI-04 31 23 23 8 15 0 0 54 23 13

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 22 33 29 8 6 1 1 55 15 190
2020 BI-02 33 29 20 6 8 0 4 65 14 51
2020 BI-03 17 37 32 9 6 0 0 54 15 117
2020 BI-04 15 23 46 8 8 0 0 38 15 13
2019 BI 18 35 24 14 6 1 1 54 21 172
2019 BI-02 19 38 17 14 10 0 2 59 24 42
2019 BI-03 18 36 28 10 6 1 1 55 17 105
2018 BI 13 38 32 13 4 0 0 51 17 176
2018 BI-02 22 30 34 12 2 0 0 52 14 50
2018 BI-03 8 45 30 13 5 0 0 52 18 101
2017 BI 13 38 32 12 4 0 2 52 16 197
2017 BI-02 14 36 39 7 4 0 0 50 11 56
2017 BI-03 14 38 32 11 4 0 2 53 15 112
2017 BI-04 11 33 28 22 6 0 0 44 28 18

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 17 37 24 15 6 1 1 55 21 190
2020 BI-02 27 39 22 6 4 0 2 68 10 51
2020 BI-03 13 42 24 16 5 0 0 55 21 117
2020 BI-04 15 8 38 23 15 0 0 23 38 13
2019 BI 13 33 25 17 11 1 1 46 29 171
2019 BI-02 21 29 26 12 10 0 2 51 22 42
2019 BI-03 12 34 25 18 10 1 1 46 28 104
2018 BI 8 32 34 16 9 0 1 41 25 176
2018 BI-02 14 28 36 14 6 0 2 43 20 50
2018 BI-03 5 35 30 19 12 0 0 40 31 101
2017 BI 10 33 31 16 8 1 2 44 24 197
2017 BI-02 16 32 32 7 9 2 2 50 17 56
2017 BI-03 6 36 33 19 5 0 1 42 24 112
2017 BI-04 11 11 28 28 22 0 0 22 50 18

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 26 35 23 12 4 0 1 61 16 190
2020 BI-02 24 37 20 8 10 0 2 62 18 51
2020 BI-03 29 35 24 11 1 0 0 64 12 117
2020 BI-04 8 38 31 15 8 0 0 46 23 13
2019 BI 26 29 23 11 10 1 1 55 21 170
2019 BI-02 29 19 24 14 14 0 0 48 29 42
2019 BI-03 24 35 23 9 7 1 1 60 16 103
2018 BI 19 35 29 11 5 0 1 54 17 176
2018 BI-02 26 32 26 10 4 0 2 59 14 50
2018 BI-03 19 36 29 11 6 0 0 54 17 101
2017 BI 19 41 19 13 6 1 2 61 20 197
2017 BI-02 25 25 23 18 7 0 2 51 26 56
2017 BI-03 19 48 17 11 4 1 1 68 14 112
2017 BI-04 6 39 22 11 22 0 0 44 33 18

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 47 28 17 4 3 0 1 76 7 190
2020 BI-02 47 24 20 2 6 0 2 72 8 51
2020 BI-03 49 29 15 5 2 0 1 78 7 117
2020 BI-04 38 38 15 8 0 0 0 77 8 13
2019 BI 41 32 18 3 5 0 1 74 8 171
2019 BI-02 38 29 21 5 7 0 0 67 12 42
2019 BI-03 44 30 19 2 4 0 1 75 6 104

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 24 37 21 12 7 0 0 61 19 190
2020 BI-02 27 35 18 16 4 0 0 63 20 51
2020 BI-03 22 37 21 11 9 0 0 59 20 117
2020 BI-04 23 54 15 0 8 0 0 77 8 13

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 22 32 28 12 5 0 1 55 17 189
2020 BI-02 31 33 25 8 0 0 2 66 8 51
2020 BI-03 18 34 28 12 7 0 1 53 19 116
2020 BI-04 15 23 46 15 0 0 0 38 15 13
2019 BI 26 31 26 12 5 0 1 57 16 171
2019 BI-02 31 36 24 10 0 0 0 67 10 42
2019 BI-03 24 30 27 11 8 0 1 54 19 105
2018 BI 25 33 24 12 6 0 0 58 18 174
2018 BI-02 36 36 20 8 0 0 0 72 8 50
2018 BI-03 18 35 26 12 9 0 0 53 21 100
2017 BI 21 30 29 11 8 0 1 52 19 197
2017 BI-02 20 48 25 4 4 0 0 68 7 56
2017 BI-03 20 25 30 14 10 0 1 45 24 112
2017 BI-04 22 22 22 11 17 0 6 47 29 18

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 47 29 15 6 3 1 0 77 9 189
2020 BI-02 49 29 16 6 0 0 0 78 6 51
2020 BI-03 46 31 12 6 4 1 0 77 10 116
2020 BI-04 54 15 23 8 0 0 0 69 8 13
2019 BI 49 31 10 6 3 0 1 81 9 172
2019 BI-02 62 21 10 5 2 0 0 83 7 42
2019 BI-03 43 36 10 7 3 0 1 80 10 105
2018 BI 49 30 14 5 2 0 1 79 7 176
2018 BI-02 56 26 8 6 2 0 2 84 8 50
2018 BI-03 47 30 16 5 2 0 1 77 7 101
2017 BI 57 24 13 5 1 0 1 81 6 196
2017 BI-02 64 16 14 4 2 0 0 80 6 56
2017 BI-03 55 26 12 6 1 0 0 81 7 111
2017 BI-04 44 39 11 0 0 0 6 88 0 18

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 21 42 25 7 4 0 1 63 11 187
2020 BI-02 27 43 22 4 2 0 2 72 6 51
2020 BI-03 18 40 28 10 4 0 0 58 14 115
2020 BI-04 31 38 15 8 8 0 0 69 15 13

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 73 12 4 1 1 1 8 94 2 189
2020 BI-02 78 12 2 0 0 0 8 98 0 50
2020 BI-03 69 13 4 2 1 2 9 92 3 117
2020 BI-04 92 8 0 0 0 0 0 100 0 13
2019 BI 77 9 1 2 1 2 9 96 3 170
2019 BI-02 86 7 2 2 0 2 0 95 2 42
2019 BI-03 79 5 1 2 0 2 12 97 2 103
2018 BI 74 15 3 1 1 0 6 95 2 176
2018 BI-02 74 16 4 0 0 0 6 96 0 50
2018 BI-03 74 17 2 1 0 0 6 97 1 101

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 78 8 5 1 1 1 5 92 2 189
2020 BI-02 86 8 0 2 0 0 4 98 2 51
2020 BI-03 75 9 7 1 2 2 5 90 3 116
2020 BI-04 77 8 8 0 0 0 8 92 0 13
2019 BI 80 10 2 1 3 0 3 93 4 172
2019 BI-02 90 2 0 2 2 0 2 95 5 42
2019 BI-03 76 12 4 1 3 0 4 92 4 105
2018 BI 77 15 3 1 1 0 3 95 2 176
2018 BI-02 76 12 6 2 0 0 4 92 2 50
2018 BI-03 76 18 1 0 2 0 3 97 2 101
2017 BI 82 13 2 1 1 1 2 97 2 197
2017 BI-02 80 15 2 4 0 0 0 95 4 56
2017 BI-03 81 14 2 0 0 1 2 98 0 112
2017 BI-04 83 6 0 0 6 0 6 94 6 18

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 65 23 6 3 2 1 2 90 4 190
2020 BI-02 71 20 0 4 2 0 4 94 6 51
2020 BI-03 63 24 9 3 2 0 0 87 4 117
2020 BI-04 62 23 8 0 0 0 8 92 0 13
2019 BI 58 26 8 4 3 0 1 85 6 171
2019 BI-02 71 20 7 0 2 0 0 90 2 41
2019 BI-03 53 30 8 5 4 0 1 84 9 105
2018 BI 55 30 9 3 1 1 1 87 4 175
2018 BI-02 59 31 8 2 0 0 0 90 2 49
2018 BI-03 48 34 10 5 1 1 2 84 6 101
2017 BI 60 31 7 1 1 0 1 91 2 196
2017 BI-02 64 25 5 4 2 0 0 89 6 56
2017 BI-03 57 32 9 0 1 0 1 90 1 112
2017 BI-04 50 50 0 0 0 0 0 100 0 18

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 62 22 9 4 2 1 1 85 6 190
2020 BI-02 59 25 8 2 2 0 4 88 4 51
2020 BI-03 64 21 9 5 1 0 0 85 6 117
2020 BI-04 77 15 8 0 0 0 0 92 0 13
2019 BI 67 20 4 5 3 0 1 88 8 172
2019 BI-02 69 19 5 5 2 0 0 88 7 42
2019 BI-03 68 19 4 4 4 0 2 88 8 105
2018 BI 54 26 13 3 2 1 1 82 5 176
2018 BI-02 60 18 14 4 4 0 0 78 8 50
2018 BI-03 50 31 12 4 1 1 2 83 5 101
2017 BI 59 24 11 4 2 0 1 84 6 197
2017 BI-02 69 20 6 4 2 0 0 89 5 56
2017 BI-03 54 27 13 3 2 0 1 82 4 112
2017 BI-04 44 22 17 17 0 0 0 67 17 18

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 66 9 3 0 0 0 22 96 0 190
2020 BI-02 71 6 0 0 0 0 24 100 0 51
2020 BI-03 64 8 3 0 0 0 25 95 0 117
2020 BI-04 62 23 15 0 0 0 0 85 0 13
2019 BI 61 15 5 1 1 0 18 92 1 170
2019 BI-02 68 10 2 0 0 0 20 97 0 41
2019 BI-03 62 11 5 1 1 0 20 92 2 105
2018 BI 54 13 5 1 1 0 27 92 2 174
2018 BI-02 55 10 2 0 0 0 33 97 0 49
2018 BI-03 51 11 7 1 1 0 29 88 3 101
2017 BI 56 16 4 2 0 0 23 93 2 197
2017 BI-02 62 11 4 0 0 0 23 95 0 56
2017 BI-03 53 14 3 3 0 0 27 93 4 112
2017 BI-04 44 44 6 0 0 0 6 94 0 18

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 65 20 8 4 0 1 1 87 4 189
2020 BI-02 76 8 8 2 0 2 4 90 2 51
2020 BI-03 57 26 10 6 0 1 0 83 6 116
2020 BI-04 85 15 0 0 0 0 0 100 0 13
2019 BI 64 23 8 2 2 0 2 88 4 171
2019 BI-02 81 10 7 0 0 0 2 93 0 42
2019 BI-03 58 26 10 3 2 0 2 85 5 104
2018 BI 63 24 9 1 1 0 3 89 2 176
2018 BI-02 78 16 4 0 0 0 2 96 0 50
2018 BI-03 51 32 11 2 1 0 3 86 3 101
2017 BI 61 27 7 2 0 0 4 91 2 196
2017 BI-02 77 18 6 0 0 0 0 94 0 56
2017 BI-03 51 33 8 3 0 0 5 89 3 111
2017 BI-04 72 17 6 0 0 0 6 94 0 18

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 68 15 6 7 3 0 2 84 10 189
2020 BI-02 47 18 12 14 8 0 2 66 22 51
2020 BI-03 73 15 3 5 2 0 2 89 7 116
2020 BI-04 77 15 8 0 0 0 0 92 0 13
2019 BI 75 9 6 1 6 0 3 86 8 172
2019 BI-02 50 17 14 2 17 0 0 67 19 42
2019 BI-03 80 7 4 1 4 0 5 91 5 105
2018 BI 65 13 5 9 7 0 2 79 16 176
2018 BI-02 48 12 4 16 18 0 2 61 35 50
2018 BI-03 69 14 5 7 4 0 1 84 11 101
2017 BI 68 10 3 7 8 0 3 81 16 197
2017 BI-02 48 7 5 18 21 0 0 55 39 56
2017 BI-03 74 12 3 4 4 0 4 90 7 112
2017 BI-04 89 6 0 0 0 0 6 100 0 18

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 36 40 16 5 2 0 2 78 6 190
2020 BI-02 45 37 8 4 2 0 4 86 6 51
2020 BI-03 31 43 19 6 1 0 1 74 7 117
2020 BI-04 62 23 8 0 8 0 0 85 8 13
2019 BI 51 28 12 5 2 0 1 80 8 172
2019 BI-02 52 29 10 7 2 0 0 81 10 42
2019 BI-03 46 30 15 6 1 0 2 78 7 105
2018 BI 45 31 15 7 1 0 2 77 8 176
2018 BI-02 42 26 20 8 2 0 2 69 10 50
2018 BI-03 42 36 14 6 1 0 2 79 7 101
2017 BI 44 36 13 4 2 0 1 81 6 197
2017 BI-02 37 39 14 2 7 0 0 77 9 56
2017 BI-03 44 37 14 5 0 0 0 80 5 112
2017 BI-04 50 28 11 6 0 0 6 82 6 18

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 16 40 32 11 2 1 0 56 12 190
2020 BI-02 14 37 41 6 0 2 0 52 6 51
2020 BI-03 15 39 30 14 3 0 0 54 16 117
2020 BI-04 31 46 15 8 0 0 0 77 8 13

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 7 26 45 18 4 0 0 33 22 190
2020 BI-02 8 37 47 8 0 0 0 45 8 51
2020 BI-03 5 23 50 19 3 0 0 28 22 117
2020 BI-04 8 8 31 31 23 0 0 15 54 13
2019 BI 10 30 40 18 1 0 1 40 19 171
2019 BI-02 12 43 36 10 0 0 0 55 10 42
2019 BI-03 8 29 42 19 1 0 1 37 20 104
2018 BI 3 26 47 22 2 0 0 29 24 176
2018 BI-02 10 32 40 16 2 0 0 42 18 50
2018 BI-03 0 25 49 24 3 0 0 25 27 101
2017 BI 2 28 48 18 4 0 0 30 22 196
2017 BI-02 4 41 39 15 2 0 0 45 16 56
2017 BI-03 2 22 53 19 4 0 0 24 23 111
2017 BI-04 0 28 39 28 6 0 0 28 33 18

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 11 27 39 17 6 0 0 23 37 190
2020 BI-02 2 16 55 18 10 0 0 27 18 51
2020 BI-03 9 32 37 20 3 0 0 22 41 117
2020 BI-04 23 46 15 0 15 0 0 15 69 13
2019 BI 7 24 42 19 8 0 0 26 31 172
2019 BI-02 2 19 48 17 14 0 0 31 21 42
2019 BI-03 7 23 45 20 6 0 0 26 30 105
2018 BI 8 24 43 21 5 0 0 26 31 172
2018 BI-02 10 18 39 22 10 0 0 33 29 49
2018 BI-03 7 23 46 21 2 0 0 23 31 98
2017 BI 5 23 46 21 5 0 0 26 28 197
2017 BI-02 2 15 50 27 7 0 0 34 16 56
2017 BI-03 5 23 50 17 4 0 0 21 29 112
2017 BI-04 6 44 22 28 0 0 0 28 50 18
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 33 43 24 0 57 43 190
2020 BI-02 25 49 25 0 66 34 51
2020 BI-03 37 42 21 0 53 47 117
2020 BI-04 46 31 23 0 40 60 13

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 24 76 63
2020 BI-03 23 77 43

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 49 20 8 3 2 1 18 84 6 189
2020 BI-02 55 18 4 0 2 2 20 93 3 51
2020 BI-03 47 20 9 5 2 1 17 81 8 116
2020 BI-04 23 38 15 0 0 0 23 80 0 13
2019 BI 52 16 11 5 5 1 10 76 12 170
2019 BI-02 33 17 21 5 5 2 17 62 12 42
2019 BI-03 58 14 6 6 7 0 10 80 14 104
2018 BI 43 22 11 8 6 1 9 72 15 175
2018 BI-02 46 18 16 6 4 0 10 71 11 50
2018 BI-03 39 25 9 9 8 2 8 71 19 100

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 10 5 11 30 37 6 2 16 72 63
2020 BI-03 2 5 14 28 44 7 0 8 78 43

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 5 6 13 30 43 3 0 11 75 63
2020 BI-03 5 0 12 33 47 5 0 5 83 43
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