2020 Public Service Employee Survey Results by Theme for Environment and Climate Change Canada by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

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Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 40 11 6 3 0 0 80 9 4082
2020 Term 42 39 11 6 1 0 0 82 7 284
2020 Student 50 34 11 3 2 1 0 84 5 109
2019 Indeterminate (permanent) 39 42 9 6 4 0 0 81 10 4192
2019 Term 41 45 9 2 3 0 0 85 5 316
2019 Student 40 42 9 7 2 0 0 82 9 311
2018 Indeterminate (permanent) 33 46 10 7 4 0 0 79 11 3799
2018 Term 39 41 12 5 3 0 0 79 8 226
2018 Student 42 39 10 7 3 0 0 81 10 221
2017 Indeterminate (permanent) 34 46 10 7 4 0 0 80 10 3974
2017 Term 38 42 11 5 3 0 0 81 8 276
2017 Casual 37 48 10 4 1 0 0 85 5 95
2017 Student 40 44 7 6 2 0 0 85 8 209
2014 Indeterminate (permanent) 30 47 11 9 4 0 0 76 13 4240
2014 Term 42 44 9 5 0 0 0 86 6 170
2014 Casual 37 39 15 7 0 0 2 77 7 60
2014 Student 31 48 9 9 1 1 0 80 10 164

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 39 11 7 4 0 0 78 12 4073
2020 Term 45 39 9 6 2 0 0 83 8 284
2020 Student 60 32 6 2 1 0 0 92 3 109
2019 Indeterminate (permanent) 36 38 12 8 5 0 0 75 13 4184
2019 Term 41 42 10 5 2 0 0 83 7 315
2019 Student 51 34 10 3 2 0 0 85 5 313
2018 Indeterminate (permanent) 30 42 13 10 5 0 0 72 15 3807
2018 Term 39 36 13 7 5 0 0 75 11 227
2018 Student 45 36 14 3 2 0 0 81 5 222
2017 Indeterminate (permanent) 28 41 14 10 7 0 0 69 17 3966
2017 Term 35 39 13 7 5 0 0 74 13 273
2017 Casual 46 39 11 3 0 1 0 86 3 95
2017 Student 45 39 9 5 1 0 0 85 6 209

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 52 35 9 3 1 0 0 87 4 4055
2020 Term 46 38 11 3 0 1 0 85 4 284
2020 Student 55 33 8 3 1 0 0 88 4 109
2019 Indeterminate (permanent) 53 34 8 3 2 0 0 87 5 4161
2019 Term 54 32 11 2 1 0 0 86 3 309
2019 Student 49 35 12 3 1 0 0 84 4 313
2018 Indeterminate (permanent) 48 39 9 3 2 0 0 87 4 3789
2018 Term 54 27 13 3 2 0 0 81 6 226
2018 Student 49 33 13 3 2 0 0 82 5 220
2017 Indeterminate (permanent) 51 37 8 3 1 0 0 89 4 3963
2017 Term 48 36 11 4 1 0 0 85 5 275
2017 Casual 53 42 3 2 0 0 0 94 2 95
2017 Student 52 32 10 5 1 0 0 84 6 207
2014 Indeterminate (permanent) 56 33 8 3 1 0 0 88 4 4239
2014 Term 65 29 5 2 0 0 0 93 2 170
2014 Casual 64 27 5 2 0 0 2 93 2 60
2014 Student 53 36 7 3 1 1 0 89 4 164

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 39 10 4 2 0 0 84 6 4088
2020 Term 50 36 8 5 0 0 0 87 5 285
2020 Student 56 36 6 2 1 0 0 92 3 109
2019 Indeterminate (permanent) 44 40 9 4 2 0 0 84 7 4195
2019 Term 52 37 8 2 1 0 0 90 3 315
2019 Student 52 33 10 4 1 0 0 85 5 313
2018 Indeterminate (permanent) 39 42 11 5 2 0 0 81 8 3809
2018 Term 44 41 9 5 1 0 0 85 6 226
2018 Student 54 31 11 2 2 0 0 85 4 222
2017 Indeterminate (permanent) 40 42 10 6 2 0 0 82 8 3963
2017 Term 45 41 9 4 2 0 0 86 5 275
2017 Casual 53 40 4 2 1 0 0 93 3 95
2017 Student 49 35 8 5 2 0 0 85 7 207
2014 Indeterminate (permanent) 38 43 11 6 2 0 0 81 8 4239
2014 Term 55 31 13 1 0 0 0 86 2 170
2014 Casual 43 45 8 4 0 0 0 89 4 60
2014 Student 42 42 7 7 2 0 0 84 9 163

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 35 13 5 3 0 0 79 8 4065
2020 Term 63 30 4 2 1 0 0 93 3 283
2020 Student 75 23 2 0 0 0 0 98 0 109
2019 Indeterminate (permanent) 40 36 14 6 3 0 0 77 9 4190
2019 Term 55 32 11 1 1 1 0 87 2 315
2019 Student 65 23 6 3 2 1 0 89 5 310
2018 Indeterminate (permanent) 34 37 17 8 4 0 0 72 11 3807
2018 Term 49 33 12 6 0 1 0 82 6 228
2018 Student 67 23 6 2 1 1 0 90 3 218
2017 Indeterminate (permanent) 31 38 17 8 5 1 0 70 13 3968
2017 Term 41 41 10 5 3 1 0 82 8 276
2017 Casual 63 25 5 5 1 1 0 89 6 95
2017 Student 61 27 6 3 1 2 0 90 4 208
2014 Indeterminate (permanent) 25 38 19 12 5 1 0 64 18 4240
2014 Term 48 33 9 8 1 1 0 81 9 170
2014 Casual 44 46 3 5 0 2 0 92 5 60
2014 Student 51 37 7 3 1 1 1 90 3 164

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 37 12 6 3 0 0 79 9 4054
2020 Term 58 34 4 3 0 0 0 92 3 282
2020 Student 74 23 3 0 0 0 0 97 0 108
2019 Indeterminate (permanent) 38 38 13 7 3 0 0 76 11 4168
2019 Term 52 34 9 3 1 1 0 88 4 312
2019 Student 64 25 5 4 1 1 0 90 5 312
2018 Indeterminate (permanent) 31 40 16 8 3 0 0 72 12 3795
2018 Term 48 34 11 5 0 2 0 84 5 223
2018 Student 65 25 6 3 1 1 0 90 4 220
2017 Indeterminate (permanent) 29 41 15 10 4 0 0 70 14 3964
2017 Term 38 42 10 7 3 0 0 81 9 274
2017 Casual 62 27 7 4 0 1 0 89 4 95
2017 Student 61 28 6 3 1 1 0 90 4 207
2014 Indeterminate (permanent) 24 39 18 13 5 0 0 63 19 4238
2014 Term 47 27 13 10 2 0 0 75 12 170
2014 Casual 45 43 8 5 0 0 0 87 5 60
2014 Student 52 37 8 3 0 0 1 89 3 164

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 27 18 7 4 2 0 71 11 4078
2020 Term 50 25 13 3 2 6 0 80 6 284
2020 Student 45 28 10 4 1 10 2 83 5 109
2019 Indeterminate (permanent) 38 28 18 9 5 2 0 68 14 4201
2019 Term 48 25 13 6 3 5 0 77 9 315
2019 Student 44 19 16 6 6 6 3 69 13 312
2018 Indeterminate (permanent) 32 30 19 10 6 2 1 64 16 3808
2018 Term 44 23 18 6 3 5 0 72 10 227
2018 Student 40 23 17 6 3 9 2 70 10 220
2017 Indeterminate (permanent) 32 29 18 10 6 4 1 64 17 3964
2017 Term 38 26 21 6 3 5 1 68 10 275
2017 Casual 54 21 12 7 0 4 1 79 8 95
2017 Student 39 22 16 7 4 8 3 70 12 208
2014 Indeterminate (permanent) 28 29 19 12 7 5 1 60 20 4238
2014 Term 38 27 19 9 2 4 1 69 11 170
2014 Casual 36 17 18 22 0 2 5 57 23 60
2014 Student 32 20 20 8 2 12 5 64 12 164
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 27 11 4 2 1 2 83 6 4082
2020 Term 50 30 9 4 1 3 4 86 5 285
2020 Student 44 29 13 4 3 5 3 79 7 108
2019 Indeterminate (permanent) 52 28 12 4 2 1 1 82 6 4193
2019 Term 53 25 12 4 0 3 3 83 5 315
2019 Student 44 25 16 4 2 2 6 76 7 310

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 52 32 8 5 3 0 0 84 8 4085
2020 Term 56 28 10 3 1 1 0 86 4 285
2020 Student 66 27 5 1 0 1 1 94 1 108
2019 Indeterminate (permanent) 47 33 10 7 3 0 0 80 10 4173
2019 Term 52 34 7 4 1 1 2 88 5 314
2019 Student 60 26 8 2 1 0 4 89 3 312
2018 Indeterminate (permanent) 40 35 11 8 5 1 0 76 13 3784
2018 Term 48 30 9 8 2 1 1 80 10 225
2018 Student 55 25 6 7 2 3 2 85 9 222
2017 Indeterminate (permanent) 42 36 9 8 4 1 0 78 13 3969
2017 Term 49 31 9 6 3 1 1 81 9 275
2017 Casual 61 28 4 5 1 1 0 90 6 95
2017 Student 61 25 6 3 1 2 0 89 5 209
2014 Indeterminate (permanent) 39 36 11 9 5 1 0 76 13 4241
2014 Term 52 30 7 7 2 0 1 83 10 170
2014 Casual 66 24 3 3 0 0 3 93 4 60
2014 Student 62 22 8 3 2 3 0 87 5 163

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 59 27 7 5 2 0 0 86 7 4090
2020 Term 64 26 6 3 1 0 0 90 4 283
2020 Student 78 17 4 1 1 0 0 94 2 109
2019 Indeterminate (permanent) 53 29 8 6 3 0 0 82 9 4199
2019 Term 59 29 8 4 1 0 0 88 5 315
2019 Student 67 24 5 3 0 1 0 91 3 312
2018 Indeterminate (permanent) 47 30 11 7 5 0 0 77 12 3798
2018 Term 55 28 10 4 2 0 0 83 7 225
2018 Student 63 22 6 5 3 0 1 86 8 221
2017 Indeterminate (permanent) 51 28 9 7 4 0 0 80 11 3966
2017 Term 55 27 9 6 2 1 0 83 8 275
2017 Casual 78 14 5 2 0 1 0 93 2 95
2017 Student 68 21 5 4 2 0 0 89 6 207
2014 Indeterminate (permanent) 46 31 11 7 5 0 0 77 12 4238
2014 Term 60 26 7 4 2 0 0 86 7 170
2014 Casual 65 22 9 5 0 0 0 87 5 60
2014 Student 66 23 5 3 2 1 1 90 5 164

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 32 12 6 3 9 0 76 11 4089
2020 Term 58 24 6 2 1 9 0 90 3 284
2020 Student 70 16 6 0 0 8 0 93 0 109
2019 Indeterminate (permanent) 30 35 16 7 5 8 0 70 12 4190
2019 Term 50 25 8 3 2 12 0 86 5 315
2019 Student 63 18 4 2 2 11 1 92 4 313
2018 Indeterminate (permanent) 25 34 18 9 5 9 0 65 15 3820
2018 Term 39 32 13 5 1 11 0 80 6 227
2018 Student 54 23 5 2 2 14 0 89 5 222
2017 Indeterminate (permanent) 24 35 17 9 6 9 0 65 16 3973
2017 Term 45 27 11 3 4 10 0 81 7 276
2017 Casual 52 22 8 2 3 12 1 86 6 95
2017 Student 56 21 4 0 0 16 2 94 1 208
2014 Indeterminate (permanent) 23 35 17 9 6 10 0 65 17 4237
2014 Term 47 22 12 4 2 13 0 79 7 170
2014 Casual 49 23 4 5 0 17 2 89 7 60
2014 Student 56 17 6 2 1 18 1 90 3 164

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 36 16 10 5 2 0 68 16 4082
2020 Term 50 31 10 2 1 5 0 85 4 285
2020 Student 70 24 4 0 0 3 0 96 0 109
2019 Indeterminate (permanent) 24 36 18 12 7 3 0 62 20 4178
2019 Term 42 30 15 3 4 5 0 76 8 315
2019 Student 60 19 5 2 2 10 2 90 4 313
2018 Indeterminate (permanent) 19 35 20 15 9 2 0 55 24 3812
2018 Term 35 31 16 11 2 6 0 70 13 227
2018 Student 56 23 8 1 2 9 1 88 4 222
2017 Indeterminate (permanent) 18 34 20 15 10 3 0 54 25 3970
2017 Term 33 37 13 8 4 5 0 74 13 276
2017 Casual 44 31 9 5 2 9 1 82 8 95
2017 Student 53 21 6 2 1 14 2 89 4 208
2014 Indeterminate (permanent) 17 34 21 16 10 3 0 52 27 4237
2014 Term 37 32 15 7 2 6 1 73 10 170
2014 Casual 39 29 8 13 0 10 2 77 14 60
2014 Student 50 26 12 3 0 9 1 84 3 164

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 20 33 19 16 8 4 0 55 24 4070
2020 Term 36 34 14 6 2 8 0 75 9 284
2020 Student 51 28 6 2 0 12 0 91 2 109
2019 Indeterminate (permanent) 16 33 20 17 10 5 0 51 28 4180
2019 Term 32 27 17 8 5 10 0 66 15 315
2019 Student 47 21 9 4 2 16 2 83 7 311
2018 Indeterminate (permanent) 12 29 23 20 12 5 0 43 33 3808
2018 Term 25 31 20 13 4 8 0 61 18 226
2018 Student 38 24 9 5 2 19 1 78 10 222
2017 Indeterminate (permanent) 11 29 23 19 13 5 0 43 33 3967
2017 Term 22 33 18 14 6 7 0 59 21 276
2017 Casual 39 27 10 5 3 16 1 79 9 95
2017 Student 39 23 8 1 4 21 4 82 7 207
2014 Indeterminate (permanent) 10 27 24 20 14 6 0 39 35 4237
2014 Term 28 24 18 13 6 10 1 58 22 170
2014 Casual 22 37 12 9 2 17 2 72 14 60
2014 Student 31 28 13 6 1 20 1 75 9 163

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 20 37 18 16 8 2 0 58 24 4087
2020 Term 35 37 11 10 2 5 0 76 13 284
2020 Student 51 34 6 3 0 6 0 91 3 109
2019 Indeterminate (permanent) 15 33 20 18 11 2 0 49 31 4188
2019 Term 27 33 18 11 7 5 0 63 18 314
2019 Student 43 23 11 8 3 12 1 76 12 312
2018 Indeterminate (permanent) 11 31 20 23 13 2 0 43 36 3815
2018 Term 23 32 15 17 7 5 0 58 26 227
2018 Student 41 24 9 9 2 15 0 77 13 222
2017 Indeterminate (permanent) 12 32 20 20 13 3 0 46 33 3969
2017 Term 22 36 14 15 8 4 0 61 24 275
2017 Casual 36 27 9 9 5 13 1 74 16 93
2017 Student 38 23 8 3 3 21 4 82 8 206
2014 Indeterminate (permanent) 10 33 20 20 13 3 0 45 34 4234
2014 Term 27 27 25 10 6 5 0 57 17 170
2014 Casual 31 30 15 7 2 14 2 71 10 59
2014 Student 33 30 12 8 0 16 2 77 10 164
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 39 13 9 4 0 0 74 13 4085
2020 Term 53 31 8 4 2 2 0 86 6 285
2020 Student 65 29 2 3 0 1 0 95 3 109
2019 Indeterminate (permanent) 31 38 14 11 5 0 0 70 16 4192
2019 Term 41 40 10 6 2 0 0 82 8 314
2019 Student 59 30 6 3 1 0 0 90 4 312
2018 Indeterminate (permanent) 26 38 17 12 7 0 0 64 19 3809
2018 Term 36 38 14 8 3 1 0 75 11 226
2018 Student 45 38 9 4 3 0 1 84 6 222
2017 Indeterminate (permanent) 25 39 15 13 8 0 0 64 21 3970
2017 Term 39 33 13 7 6 1 1 73 14 276
2017 Casual 40 42 11 4 0 3 0 85 4 95
2017 Student 49 34 10 5 1 0 1 84 6 208
2014 Indeterminate (permanent) 21 39 17 15 8 0 0 60 23 4240
2014 Term 37 40 13 8 2 0 1 77 9 170
2014 Casual 50 33 10 5 2 0 0 83 7 60
2014 Student 44 37 8 6 2 2 1 83 9 164

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 43 10 8 3 0 0 80 10 4070
2020 Term 43 40 8 7 1 0 0 83 9 285
2020 Student 46 47 5 2 1 0 0 93 3 109
2019 Indeterminate (permanent) 33 44 11 9 3 0 0 77 13 4171
2019 Term 33 47 11 7 3 0 0 80 9 314
2019 Student 41 42 10 6 1 0 0 83 7 310
2018 Indeterminate (permanent) 27 45 13 10 4 0 0 73 14 3811
2018 Term 31 43 15 10 2 0 0 73 12 227
2018 Student 35 44 9 8 4 0 0 79 12 222
2017 Indeterminate (permanent) 30 44 12 10 5 0 0 74 15 3971
2017 Term 34 41 11 11 2 1 0 76 13 276
2017 Casual 42 38 6 12 1 0 0 81 13 94
2017 Student 41 36 14 6 2 0 1 77 8 209

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 33 10 6 3 0 0 81 9 4078
2020 Term 51 31 11 3 2 1 1 84 5 282
2020 Student 61 31 4 4 0 0 0 93 4 108
2019 Indeterminate (permanent) 43 33 11 8 4 0 0 77 11 4197
2019 Term 47 32 10 7 2 1 1 81 9 315
2019 Student 53 31 8 5 1 1 1 85 7 313
2018 Indeterminate (permanent) 37 38 11 8 5 1 0 76 13 3799
2018 Term 48 33 10 5 3 1 0 82 8 225
2018 Student 53 28 8 6 2 1 1 83 9 223
2017 Indeterminate (permanent) 39 37 11 8 4 1 0 77 13 3974
2017 Term 43 32 9 8 4 1 2 78 13 275
2017 Casual 44 46 4 3 1 1 1 92 4 95
2017 Student 52 29 7 8 2 0 1 83 10 208
2014 Indeterminate (permanent) 36 38 11 9 5 1 0 75 14 4240
2014 Term 49 28 12 6 3 1 0 79 9 170
2014 Casual 56 30 5 4 0 2 4 91 4 60
2014 Student 55 31 4 4 3 2 0 88 7 163

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 43 11 7 2 0 1 79 10 4066
2020 Term 43 41 9 6 0 0 2 85 6 284
2020 Student 56 34 6 3 2 0 0 90 5 109
2019 Indeterminate (permanent) 31 43 12 11 3 0 0 74 14 4186
2019 Term 32 44 14 7 1 0 1 77 8 314
2019 Student 49 37 8 4 1 0 1 87 5 310
2018 Indeterminate (permanent) 26 48 10 11 4 0 0 75 15 3819
2018 Term 27 46 11 13 2 0 1 74 15 228
2018 Student 38 46 5 6 2 0 2 87 8 222
2017 Indeterminate (permanent) 29 42 12 12 5 0 0 71 17 3974
2017 Term 29 42 14 10 3 0 1 72 14 276
2017 Casual 31 47 7 11 2 0 1 80 13 95
2017 Student 47 36 10 5 1 0 1 84 6 209
2014 Indeterminate (permanent) 27 42 12 13 5 0 0 70 18 4241
2014 Term 33 43 12 6 4 1 1 77 11 170
2014 Casual 27 40 13 11 4 0 5 71 16 60
2014 Student 42 35 10 12 1 0 0 77 13 163

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 25 11 4 3 1 1 82 7 4077
2020 Term 59 22 11 3 1 2 2 85 4 285
2020 Student 70 19 6 2 1 3 0 91 3 107

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 23 37 19 12 6 2 0 62 19 4079
2020 Term 37 33 14 7 3 6 0 75 10 279
2020 Student 60 31 6 2 0 2 0 93 2 109
2019 Indeterminate (permanent) 20 36 20 14 8 2 0 57 23 4194
2019 Term 32 36 14 10 2 5 0 72 12 313
2019 Student 49 27 9 3 1 9 2 85 5 311
2018 Indeterminate (permanent) 17 37 20 16 9 1 0 55 25 3811
2018 Term 33 31 17 10 5 4 0 67 16 228
2018 Student 49 30 5 4 2 9 1 87 7 219
2017 Indeterminate (permanent) 19 38 16 16 9 2 0 58 25 3967
2017 Term 32 37 11 10 4 6 0 73 15 276
2017 Casual 35 30 10 7 2 12 6 78 10 95
2017 Student 43 28 8 1 1 14 4 87 3 207
2014 Indeterminate (permanent) 19 35 18 16 10 2 0 56 26 4239
2014 Term 33 27 17 11 5 7 1 65 17 170
2014 Casual 25 33 7 7 3 20 4 78 13 59
2014 Student 28 33 6 8 2 16 7 79 12 163

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 22 31 17 15 12 1 2 54 28 4089
2020 Term 28 31 17 8 5 9 2 66 14 284
2020 Student 36 25 7 4 2 6 20 83 8 109
2019 Indeterminate (permanent) 21 31 16 15 14 2 1 53 30 4202
2019 Term 23 34 15 13 8 6 1 61 23 314
2019 Student 34 26 9 5 3 9 15 78 10 313
2018 Indeterminate (permanent) 18 31 16 16 16 1 1 51 33 3817
2018 Term 24 28 19 15 8 5 1 55 25 228
2018 Student 31 24 11 7 3 10 16 73 13 221
2017 Indeterminate (permanent) 17 29 15 18 18 2 1 48 37 3966
2017 Term 20 28 16 12 16 6 2 52 30 274
2017 Casual 25 24 12 9 6 4 19 65 20 95
2017 Student 25 22 9 4 3 13 24 75 11 208
2014 Indeterminate (permanent) 15 28 15 18 19 2 1 45 39 4239
2014 Term 17 28 16 14 15 7 3 50 32 170
2014 Casual 9 29 7 8 19 10 18 53 37 60
2014 Student 19 18 11 4 6 13 28 63 18 163

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 25 15 7 3 1 3 74 11 4092
2020 Term 52 26 13 4 1 1 4 81 5 284
2020 Student 61 23 10 1 0 0 6 88 1 109
2019 Indeterminate (permanent) 47 27 14 5 3 1 2 77 9 4196
2019 Term 58 23 9 3 1 2 4 86 4 315
2019 Student 62 19 5 1 1 1 12 93 2 312

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 27 14 5 3 1 2 78 8 4086
2020 Term 50 26 14 4 1 2 3 80 5 284
2020 Student 64 24 6 1 0 0 6 93 1 109
2019 Indeterminate (permanent) 44 27 15 6 3 2 2 75 9 4190
2019 Term 44 28 15 5 1 3 4 77 7 313
2019 Student 58 13 10 5 0 2 12 83 6 311

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 79 8 4 2 2 3 3 92 4 4077
2020 Term 87 5 1 0 0 2 4 99 1 282
2020 Student 90 4 0 0 0 1 6 100 0 109
2019 Indeterminate (permanent) 77 8 4 2 2 4 3 91 4 4178
2019 Term 85 5 2 1 0 3 3 96 1 312
2019 Student 82 4 2 1 1 1 10 97 1 312

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 77 9 3 1 1 2 6 94 2 4081
2020 Term 77 9 4 1 0 2 7 95 1 283
2020 Student 77 15 2 0 0 1 6 98 0 109
2019 Indeterminate (permanent) 80 6 3 1 1 2 8 95 2 4188
2019 Term 83 7 2 1 0 2 5 97 1 316
2019 Student 77 5 3 1 0 2 13 96 1 310

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 42 11 7 4 0 0 78 11 4062
2020 Term 43 41 9 3 2 1 0 85 5 284
2020 Student 54 37 8 0 1 0 0 91 1 109
2019 Indeterminate (permanent) 33 41 12 9 5 0 0 74 14 4175
2019 Term 37 39 15 6 2 0 1 77 8 313
2019 Student 46 33 12 6 2 0 1 80 8 311
2018 Indeterminate (permanent) 28 44 13 10 5 0 0 72 16 3800
2018 Term 33 39 15 9 3 1 0 72 12 227
2018 Student 45 32 10 9 2 0 1 79 12 219
2017 Indeterminate (permanent) 29 45 11 10 5 0 0 74 15 3961
2017 Term 32 39 12 9 5 2 0 73 15 275
2017 Casual 39 47 11 2 1 0 0 86 3 94
2017 Student 44 31 13 8 2 1 1 77 10 207
2014 Indeterminate (permanent) 22 44 14 13 7 0 0 67 20 4242
2014 Term 30 43 15 10 2 0 1 73 12 170
2014 Casual 26 55 10 6 0 2 2 84 6 60
2014 Student 35 37 12 9 5 1 1 74 14 163

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 37 13 6 3 0 0 77 10 4081
2020 Term 46 38 9 5 1 1 0 85 6 284
2020 Student 56 29 12 2 1 0 0 85 3 109
2019 Indeterminate (permanent) 37 36 13 8 5 0 0 73 13 4196
2019 Term 42 37 13 4 2 1 0 80 6 315
2019 Student 51 32 8 6 2 1 0 84 8 313
2018 Indeterminate (permanent) 33 37 15 10 5 0 0 71 14 3791
2018 Term 39 40 11 7 3 0 0 78 10 225
2018 Student 52 30 8 7 2 1 0 83 9 219
2017 Indeterminate (permanent) 33 37 14 10 5 0 0 71 15 3963
2017 Term 40 37 9 10 4 0 1 77 14 275
2017 Casual 47 38 8 4 0 1 3 88 4 95
2017 Student 50 26 15 7 2 0 0 76 9 207
2014 Indeterminate (permanent) 30 37 14 11 7 0 0 67 18 4241
2014 Term 48 30 15 5 2 0 0 78 6 170
2014 Casual 38 47 9 6 0 0 0 85 6 59
2014 Student 44 35 14 3 3 1 0 79 6 163

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 42 13 7 3 0 1 77 10 4065
2020 Term 41 43 11 2 1 2 1 86 3 284
2020 Student 57 38 5 0 1 0 0 94 1 109
2019 Indeterminate (permanent) 30 42 14 10 3 0 0 73 13 4148
2019 Term 39 44 10 4 2 0 1 84 6 315
2019 Student 51 37 6 2 1 2 2 91 3 312
2018 Indeterminate (permanent) 27 38 17 12 5 0 1 66 17 3795
2018 Term 32 40 15 10 2 0 1 73 12 227
2018 Student 45 34 12 3 2 2 1 82 5 221
2017 Indeterminate (permanent) 28 39 16 11 5 0 1 67 17 3961
2017 Term 35 37 16 8 3 0 1 73 11 275
2017 Casual 49 37 10 2 0 1 2 88 2 95
2017 Student 45 36 13 1 1 1 2 84 3 207
2014 Indeterminate (permanent) 26 40 16 11 6 0 0 67 17 4238
2014 Term 46 32 14 6 1 1 1 79 7 170
2014 Casual 37 42 13 5 0 1 2 81 5 60
2014 Student 41 42 8 3 2 1 2 86 5 163

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 46 18 8 3 4 0 69 12 4084
2020 Term 29 43 14 6 1 6 0 77 8 283
2020 Student 41 47 6 4 0 3 0 91 4 109
2019 Indeterminate (permanent) 19 44 20 10 4 3 0 66 14 4193
2019 Term 28 44 15 6 1 6 0 76 8 314
2019 Student 35 40 12 4 2 6 1 81 6 312
2018 Indeterminate (permanent) 18 41 23 11 5 3 0 60 16 3811
2018 Term 27 40 18 8 2 6 1 71 10 228
2018 Student 38 36 12 5 3 4 3 79 8 219
2017 Indeterminate (permanent) 16 42 22 12 5 3 0 60 17 3968
2017 Term 25 37 18 8 4 8 0 67 13 274
2017 Casual 38 38 10 7 1 5 1 81 8 95
2017 Student 35 31 14 5 2 8 3 75 9 208

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 33 10 8 3 0 0 79 11 4072
2020 Term 52 30 11 5 1 1 0 83 6 284
2020 Student 58 26 7 5 1 2 2 87 6 109
2019 Indeterminate (permanent) 46 33 10 7 3 0 0 79 11 4188
2019 Term 55 33 6 3 1 0 1 89 5 316
2019 Student 63 22 8 2 1 2 2 88 3 311
2018 Indeterminate (permanent) 42 36 10 7 4 0 0 79 11 3811
2018 Term 49 29 14 6 2 0 0 79 8 227
2018 Student 55 24 14 4 1 2 0 81 5 221
2017 Indeterminate (permanent) 42 35 11 8 4 0 0 77 12 3966
2017 Term 48 35 11 4 2 1 0 83 6 276
2017 Casual 61 27 6 1 2 1 2 91 3 95
2017 Student 56 27 9 1 1 2 4 88 3 209
2014 Indeterminate (permanent) 38 34 12 9 5 0 1 73 15 4239
2014 Term 55 24 12 4 3 1 1 81 7 169
2014 Casual 61 24 8 3 0 3 0 88 4 60
2014 Student 50 22 15 3 3 3 3 76 7 164

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 35 18 10 6 0 0 66 16 4063
2020 Term 44 36 13 3 2 1 1 81 6 282
2020 Student 63 29 6 1 0 0 0 93 1 109
2019 Indeterminate (permanent) 31 37 18 8 6 0 0 68 14 4183
2019 Term 45 37 10 5 1 1 0 84 6 315
2019 Student 73 22 5 1 0 0 0 95 1 313
2018 Indeterminate (permanent) 29 34 20 10 7 0 1 63 16 3817
2018 Term 45 33 13 6 1 1 1 79 7 227
2018 Student 69 23 6 1 0 0 0 92 2 222
2017 Indeterminate (permanent) 30 37 19 8 6 0 1 67 14 3976
2017 Term 43 40 12 2 1 0 1 85 3 276
2017 Casual 57 34 7 0 0 0 2 92 0 95
2017 Student 63 30 4 0 0 1 1 95 0 209
2014 Indeterminate (permanent) 29 37 19 9 6 0 1 66 15 4239
2014 Term 41 41 13 3 1 1 1 83 4 170
2014 Casual 58 30 11 1 0 0 0 88 1 60
2014 Student 63 27 8 2 1 0 0 90 2 164

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 44 56 4089
2020 Term 42 58 285
2020 Student 41 59 109

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 62 19 6 1 1 3 7 91 2 4083
2020 Term 62 16 4 1 1 6 9 92 3 284
2020 Student 66 11 5 1 0 6 12 93 1 109

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Indeterminate (permanent) 22 43 35 4092
2020 Term 20 42 37 285
2020 Student 65 7 28 109
2019 Indeterminate (permanent) 24 42 34 4202
2019 Term 23 37 40 316
2019 Student 61 9 30 312
2018 Indeterminate (permanent) 25 42 33 3825
2018 Term 23 36 41 227
2018 Student 62 11 27 223
2017 Indeterminate (permanent) 24 43 33 3972
2017 Term 18 40 42 276
2017 Casual 39 28 33 94
2017 Student 65 9 26 208
2014 Indeterminate (permanent) 24 43 33 4239
2014 Term 22 44 34 170
2014 Casual 51 19 30 60
2014 Student 63 10 27 163

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Indeterminate (permanent) 22 39 28 5 0 6 923
2020 Term 0 18 14 12 48 8 58
2020 Student 0 0 3 0 97 0 71
2019 Indeterminate (permanent) 20 36 32 5 0 6 1051
2019 Term 2 26 16 7 49 1 76
2019 Student 0 1 2 1 96 1 189
2018 Indeterminate (permanent) 18 38 31 5 0 7 1004
2018 Term 4 25 4 2 58 7 55
2018 Student 0 0 2 1 96 0 138
2017 Indeterminate (permanent) 20 31 36 7 0 6 976
2017 Term 2 24 10 6 51 8 49
2017 Casual 6 0 0 3 89 3 37
2017 Student 0 2 2 1 94 0 135
2014 Indeterminate (permanent) 16 31 34 10 9999 9 1060
2014 Term 5 27 22 11 9999 35 39
2014 Casual 8 7 24 14 9999 48 30
2014 Student 0 4 4 14 9999 78 105
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 38 8 4 2 0 0 86 6 4071
2020 Term 50 40 6 4 0 0 0 90 4 284
2020 Student 52 39 6 2 1 0 0 92 3 109
2019 Indeterminate (permanent) 44 40 8 5 2 0 0 84 7 4179
2019 Term 45 40 11 3 1 0 0 85 4 314
2019 Student 50 35 8 5 1 0 0 86 6 313
2018 Indeterminate (permanent) 42 43 9 4 2 0 0 86 6 3813
2018 Term 45 39 9 5 2 1 0 85 7 227
2018 Student 50 36 7 4 2 0 0 87 6 222
2017 Indeterminate (permanent) 39 42 9 6 3 0 0 82 9 3967
2017 Term 45 36 9 8 1 0 0 81 10 276
2017 Casual 49 43 5 2 0 0 0 93 2 95
2017 Student 53 34 8 4 0 0 1 88 4 207
2014 Indeterminate (permanent) 37 42 11 7 3 0 0 79 10 4238
2014 Term 48 38 8 5 0 1 0 86 6 170
2014 Casual 45 43 9 3 0 0 0 88 3 60
2014 Student 42 37 14 4 2 1 0 80 6 164

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 46 17 9 3 1 0 71 12 4082
2020 Term 33 51 11 4 0 1 0 85 4 284
2020 Student 52 39 6 2 0 1 0 93 2 109
2019 Indeterminate (permanent) 21 44 18 11 4 1 0 66 15 4195
2019 Term 30 45 14 8 2 2 0 76 9 314
2019 Student 45 37 10 3 1 4 0 86 4 313
2018 Indeterminate (permanent) 17 44 21 12 5 1 0 62 17 3819
2018 Term 25 44 17 7 2 5 0 73 9 228
2018 Student 48 35 8 4 1 4 0 87 5 221
2017 Indeterminate (permanent) 19 43 20 12 5 1 0 63 17 3963
2017 Term 21 47 13 11 5 3 0 70 17 275
2017 Casual 43 40 7 6 0 3 1 87 6 95
2017 Student 43 39 8 4 1 4 1 86 5 208
2014 Indeterminate (permanent) 17 42 20 13 6 2 0 59 20 4237
2014 Term 35 33 18 12 0 2 0 69 12 170
2014 Casual 32 41 16 5 0 5 0 78 5 60
2014 Student 35 43 11 2 1 7 1 84 4 164

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 7 21 41 23 6 0 1 29 29 4080
2020 Term 5 16 35 27 13 3 1 41 22 285
2020 Student 0 10 26 40 21 2 1 63 10 109
2019 Indeterminate (permanent) 8 24 39 20 7 1 1 28 32 4194
2019 Term 6 18 37 23 14 1 0 37 25 315
2019 Student 4 12 28 25 27 1 2 54 16 313
2018 Indeterminate (permanent) 9 26 40 19 5 1 1 24 36 3816
2018 Term 7 24 32 21 14 1 1 36 31 229
2018 Student 2 15 27 28 22 3 4 53 18 221
2017 Indeterminate (permanent) 9 24 40 18 6 1 2 25 34 3949
2017 Term 8 17 33 24 13 2 3 39 26 276
2017 Casual 3 12 41 18 18 2 6 39 17 95
2017 Student 5 6 32 27 22 2 5 53 12 208
2014 Indeterminate (permanent) 9 28 39 17 5 1 1 22 38 4232
2014 Term 2 21 36 17 16 5 3 36 25 170
2014 Casual 1 20 34 18 17 1 9 39 23 60
2014 Student 2 13 29 30 17 2 7 52 16 164

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 6 13 27 34 16 2 1 52 20 4061
2020 Term 3 8 18 35 28 6 2 69 12 281
2020 Student 1 1 7 23 56 7 5 90 2 109
2019 Indeterminate (permanent) 8 16 32 29 13 2 1 43 25 4177
2019 Term 6 10 20 33 24 6 2 61 18 314
2019 Student 1 4 15 27 44 6 3 78 6 313
2018 Indeterminate (permanent) 9 20 33 25 10 2 1 36 31 3797
2018 Term 5 18 25 25 19 4 3 48 25 229
2018 Student 1 5 15 24 42 8 5 76 7 220
2017 Indeterminate (permanent) 10 19 32 24 10 2 3 36 30 3944
2017 Term 10 18 24 20 20 5 3 44 31 276
2017 Casual 5 9 20 19 31 9 5 60 17 95
2017 Student 2 7 9 23 39 9 9 77 11 209
2014 Indeterminate (permanent) 11 22 33 22 8 2 2 31 34 4229
2014 Term 6 18 22 22 22 5 4 49 27 170
2014 Casual 5 17 19 21 21 10 7 50 26 60
2014 Student 3 9 15 19 35 11 8 67 15 164

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 17 28 31 15 6 1 1 22 46 4078
2020 Term 11 23 34 15 10 6 1 27 37 285
2020 Student 2 12 26 17 29 12 2 54 16 109
2019 Indeterminate (permanent) 20 28 30 14 6 2 1 21 49 4189
2019 Term 16 20 31 18 9 4 2 30 38 315
2019 Student 8 11 25 20 26 7 4 52 21 312
2018 Indeterminate (permanent) 22 29 28 13 4 2 1 18 54 3813
2018 Term 17 25 26 16 13 1 3 30 43 227
2018 Student 7 15 21 25 24 4 5 53 25 221
2017 Indeterminate (permanent) 23 28 29 11 5 1 3 17 53 3953
2017 Term 13 25 30 14 9 3 6 25 43 276
2017 Casual 8 23 26 21 14 2 6 38 33 94
2017 Student 9 17 24 15 20 6 9 42 30 209
2014 Indeterminate (permanent) 30 29 26 10 4 1 2 14 60 4234
2014 Term 20 25 31 8 10 3 2 19 48 170
2014 Casual 23 26 21 4 14 3 9 21 55 60
2014 Student 14 17 21 11 20 8 9 38 37 164

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 8 18 35 28 10 0 1 39 27 4064
2020 Term 3 11 27 31 23 4 1 57 15 285
2020 Student 0 3 7 30 56 3 1 90 3 109
2019 Indeterminate (permanent) 8 20 34 27 10 1 1 37 28 4164
2019 Term 4 10 24 37 22 2 1 61 15 315
2019 Student 1 3 13 23 55 3 3 82 4 311
2018 Indeterminate (permanent) 10 20 35 26 8 1 1 34 30 3800
2018 Term 5 9 30 34 18 1 3 54 14 229
2018 Student 1 4 15 34 43 1 3 80 5 220
2017 Indeterminate (permanent) 9 19 36 24 10 1 2 35 29 3940
2017 Term 5 12 25 29 23 1 5 56 18 275
2017 Casual 2 4 20 31 33 3 6 71 7 93
2017 Student 1 3 13 22 50 3 7 80 5 206
2014 Indeterminate (permanent) 9 21 35 25 7 1 1 33 31 4216
2014 Term 4 8 29 29 24 3 4 56 14 169
2014 Casual 3 5 27 28 32 0 6 63 8 59
2014 Student 2 1 16 29 42 4 6 79 4 164

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 14 23 30 21 10 1 1 32 38 4073
2020 Term 5 7 22 29 24 8 5 62 13 284
2020 Student 0 4 7 31 48 6 5 88 4 109
2019 Indeterminate (permanent) 16 23 31 17 9 1 2 27 41 4188
2019 Term 6 12 19 30 24 5 3 59 20 314
2019 Student 3 5 10 22 47 7 6 79 9 312
2018 Indeterminate (permanent) 19 27 29 16 6 1 1 22 48 3812
2018 Term 6 17 31 22 16 2 5 42 25 228
2018 Student 2 7 10 28 41 5 8 79 10 221
2017 Indeterminate (permanent) 20 27 30 14 6 1 2 21 48 3952
2017 Term 9 20 22 20 18 3 8 43 32 276
2017 Casual 3 8 19 26 29 3 11 64 14 94
2017 Student 4 4 12 17 42 8 12 74 11 208
2014 Indeterminate (permanent) 22 29 27 13 6 1 2 19 53 4228
2014 Term 9 22 25 16 20 3 6 39 34 170
2014 Casual 3 10 26 19 26 7 10 54 15 60
2014 Student 3 4 16 21 36 9 10 71 10 163

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 7 14 26 32 17 2 2 51 22 4054
2020 Term 4 10 16 24 30 12 4 64 17 282
2020 Student 1 2 6 13 50 19 9 87 4 108
2019 Indeterminate (permanent) 9 18 29 26 14 2 2 42 29 4176
2019 Term 6 11 18 27 25 8 4 60 20 313
2019 Student 2 3 9 18 47 12 9 82 7 311
2018 Indeterminate (permanent) 11 20 30 25 10 2 2 36 32 3789
2018 Term 7 14 27 24 19 5 4 47 23 229
2018 Student 3 6 14 14 40 13 9 70 12 221
2017 Indeterminate (permanent) 11 18 29 23 12 2 4 38 31 3950
2017 Term 12 15 20 18 22 5 8 45 32 276
2017 Casual 8 8 17 17 24 13 12 54 23 94
2017 Student 2 4 10 14 40 15 15 76 9 208
2014 Indeterminate (permanent) 8 16 30 29 12 2 3 43 25 4229
2014 Term 6 15 19 20 21 9 11 50 26 170
2014 Casual 3 14 26 10 20 14 12 42 23 60
2014 Student 4 3 13 16 33 19 12 70 10 164

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 15 24 33 17 8 1 1 25 40 4074
2020 Term 9 17 31 20 15 7 1 37 29 285
2020 Student 1 6 11 28 40 13 2 80 8 109
2019 Indeterminate (permanent) 18 26 31 16 7 2 2 23 45 4184
2019 Term 11 17 31 18 16 6 2 37 30 315
2019 Student 5 8 17 23 33 9 4 64 16 312
2018 Indeterminate (permanent) 20 28 31 12 5 2 1 18 49 3810
2018 Term 12 21 26 16 17 3 3 36 36 229
2018 Student 3 10 19 19 30 12 6 60 17 220
2017 Indeterminate (permanent) 21 26 31 11 5 2 3 17 50 3956
2017 Term 12 20 27 17 15 4 6 34 36 275
2017 Casual 8 10 27 21 16 10 7 46 21 94
2017 Student 9 9 14 19 26 12 11 57 24 208
2014 Indeterminate (permanent) 22 27 31 12 5 2 2 17 50 4233
2014 Term 11 20 31 13 13 6 7 29 35 170
2014 Casual 9 13 28 13 19 8 9 39 27 60
2014 Student 10 9 23 16 25 11 7 49 23 163

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 6 18 39 27 9 0 1 36 24 4083
2020 Term 6 13 32 31 14 3 0 47 20 284
2020 Student 2 13 30 30 24 1 0 55 15 109
2019 Indeterminate (permanent) 10 22 37 20 9 1 1 29 33 4188
2019 Term 6 16 34 27 16 0 1 44 22 313
2019 Student 7 12 26 24 27 3 2 53 20 313

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 15 38 22 16 6 3 0 55 22 4047
2020 Term 25 41 15 7 2 8 1 74 10 283
2020 Student 47 37 7 4 0 5 0 88 4 108
2019 Indeterminate (permanent) 12 33 25 19 8 4 0 46 28 4166
2019 Term 19 38 15 14 4 10 0 64 19 313
2019 Student 34 35 12 4 3 12 1 79 7 310

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 29 8 6 3 0 0 83 9 4076
2020 Term 60 28 7 3 1 1 0 89 4 283
2020 Student 70 23 1 1 2 3 0 96 3 108
2019 Indeterminate (permanent) 50 31 8 7 4 1 0 81 11 4193
2019 Term 59 27 7 4 1 1 1 87 5 315
2019 Student 71 21 2 4 1 1 1 93 5 312
2018 Indeterminate (permanent) 42 33 10 9 5 1 0 76 15 3800
2018 Term 50 30 8 10 1 0 0 81 11 225
2018 Student 60 25 6 5 2 2 0 87 7 220
2017 Indeterminate (permanent) 44 32 9 9 6 0 0 76 14 3971
2017 Term 48 25 10 10 5 1 0 74 16 276
2017 Casual 63 28 2 5 2 0 0 91 7 95
2017 Student 60 23 6 6 1 2 1 86 8 208
2014 Indeterminate (permanent) 44 33 9 9 5 1 0 77 14 4240
2014 Term 54 28 6 7 3 2 0 84 10 170
2014 Casual 66 17 6 5 5 0 0 83 11 60
2014 Student 61 26 4 5 1 4 1 90 6 164

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 59 30 5 4 2 0 0 90 5 4076
2020 Term 69 27 1 1 1 0 0 97 2 283
2020 Student 87 12 1 0 0 0 0 99 0 109
2019 Indeterminate (permanent) 55 31 6 5 2 0 0 87 7 4179
2019 Term 71 23 2 3 1 0 0 94 4 315
2019 Student 79 15 3 2 1 0 1 95 2 312
2018 Indeterminate (permanent) 48 37 7 5 2 0 0 86 7 3810
2018 Term 62 28 5 4 0 0 0 90 4 227
2018 Student 73 20 4 1 2 0 0 93 3 219
2017 Indeterminate (permanent) 48 36 7 6 3 0 0 84 9 3972
2017 Term 55 32 5 6 2 0 0 88 8 276
2017 Casual 77 18 1 1 3 0 0 95 4 94
2017 Student 73 21 2 1 1 0 1 96 2 208
2014 Indeterminate (permanent) 46 39 8 5 2 0 0 85 7 4235
2014 Term 67 23 6 2 2 0 0 90 4 170
2014 Casual 60 28 4 7 2 0 0 88 8 60
2014 Student 76 20 1 1 1 1 1 98 1 164

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 36 7 3 1 1 0 88 5 4061
2020 Term 64 27 7 1 1 0 0 91 2 282
2020 Student 77 21 2 0 0 0 0 98 0 108
2019 Indeterminate (permanent) 49 36 8 4 2 1 0 86 6 4191
2019 Term 56 34 6 1 1 1 1 92 2 315
2019 Student 65 28 4 0 1 2 1 95 1 313
2018 Indeterminate (permanent) 41 42 10 4 2 1 0 83 6 3812
2018 Term 46 39 8 3 0 2 1 88 4 226
2018 Student 56 32 5 2 1 2 1 92 4 220

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 42 13 5 2 2 0 79 8 4064
2020 Term 53 36 6 3 2 0 0 90 4 281
2020 Student 71 26 4 0 0 0 0 96 0 109
2019 Indeterminate (permanent) 35 43 13 5 3 2 0 79 8 4183
2019 Term 53 36 6 3 0 2 0 91 3 313
2019 Student 65 26 5 1 1 2 0 92 3 311
2018 Indeterminate (permanent) 37 42 12 5 2 2 0 80 7 3803
2018 Term 53 36 7 2 0 2 0 91 2 228
2018 Student 66 25 4 2 1 1 0 93 4 220
2017 Indeterminate (permanent) 33 44 12 5 2 3 0 80 8 3966
2017 Term 47 36 10 2 1 3 0 86 4 275
2017 Casual 58 30 6 2 1 3 0 91 3 95
2017 Student 65 25 5 3 0 1 1 92 3 208
2014 Indeterminate (permanent) 36 41 13 5 2 3 0 80 7 4236
2014 Term 54 36 6 1 0 2 0 92 1 170
2014 Casual 52 39 1 2 0 6 0 97 2 60
2014 Student 63 30 1 1 1 2 1 96 3 164

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 38 13 5 2 4 0 79 7 4077
2020 Term 42 31 14 3 1 9 0 81 4 284
2020 Student 54 33 7 1 0 5 0 91 1 109
2019 Indeterminate (permanent) 42 36 14 3 2 3 0 80 6 4184
2019 Term 52 31 8 2 0 5 0 88 3 316
2019 Student 63 21 8 2 1 5 1 89 2 312
2018 Indeterminate (permanent) 36 38 15 4 2 5 0 78 6 3806
2018 Term 48 32 10 4 0 6 0 84 5 228
2018 Student 57 23 6 2 1 10 1 90 3 219
2017 Indeterminate (permanent) 32 39 16 5 3 6 1 76 8 3969
2017 Term 39 36 13 2 1 8 1 83 3 275
2017 Casual 58 24 5 3 1 8 1 90 4 95
2017 Student 51 23 10 2 1 12 1 85 4 207
2014 Indeterminate (permanent) 37 37 15 3 2 7 0 79 5 4235
2014 Term 53 27 11 3 0 5 1 85 3 170
2014 Casual 47 30 8 0 2 13 0 88 2 60
2014 Student 61 23 7 1 1 6 1 90 3 164

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 34 7 3 2 0 0 88 5 4069
2020 Term 73 23 4 1 0 0 0 95 1 283
2020 Student 84 16 0 0 0 0 0 100 0 109
2019 Indeterminate (permanent) 50 35 9 4 2 0 0 85 6 4192
2019 Term 67 26 4 1 1 0 0 94 2 314
2019 Student 78 17 2 0 1 1 0 96 1 310
2018 Indeterminate (permanent) 43 41 9 4 2 0 0 84 6 3803
2018 Term 56 36 6 1 0 0 0 93 1 228
2018 Student 80 15 2 0 1 0 0 96 1 220
2017 Indeterminate (permanent) 40 41 10 5 3 0 0 82 8 3971
2017 Term 56 33 5 5 1 0 0 89 6 276
2017 Casual 71 23 5 1 0 0 0 94 1 95
2017 Student 78 18 1 1 0 1 0 98 1 207
2014 Indeterminate (permanent) 42 40 11 5 3 0 0 82 7 4234
2014 Term 64 24 9 2 0 1 0 89 2 170
2014 Casual 66 24 5 2 2 2 0 92 3 59
2014 Student 75 22 1 1 1 1 1 98 1 164

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 24 9 3 2 5 3 85 6 4085
2020 Term 60 21 7 0 1 9 3 90 2 284
2020 Student 56 21 8 2 1 6 6 88 3 109

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 36 15 5 2 7 1 76 7 4086
2020 Term 38 32 14 5 1 10 0 78 7 284
2020 Student 41 26 13 5 1 14 1 78 6 109

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 33 9 5 3 4 2 82 8 4069
2020 Term 56 31 5 2 1 5 1 92 3 283
2020 Student 58 31 7 1 0 0 3 92 1 109

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 3 2 18 26 38 13 0 6 73 38

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 34 16 7 4 5 5 71 12 4082
2020 Term 39 23 12 4 1 13 8 79 6 284
2020 Student 42 26 6 0 0 17 10 93 0 109
2019 Indeterminate (permanent) 31 31 15 9 5 6 4 69 15 4193
2019 Term 42 29 8 3 2 9 7 85 6 312
2019 Student 49 19 7 3 1 9 11 86 5 313
2018 Indeterminate (permanent) 22 36 18 9 6 5 4 64 17 3811
2018 Term 28 30 15 6 3 9 9 71 11 225
2018 Student 36 21 12 3 1 16 10 78 6 220
2017 Indeterminate (permanent) 26 33 15 10 6 5 4 66 18 3970
2017 Term 39 24 9 9 5 9 5 74 16 276
2017 Casual 45 18 10 3 3 14 6 80 7 95
2017 Student 42 20 8 1 3 12 14 83 6 209
2014 Indeterminate (permanent) 30 33 14 9 6 5 4 68 16 4237
2014 Term 41 23 10 8 4 8 6 75 14 170
2014 Casual 37 34 9 2 2 5 11 85 4 60
2014 Student 42 18 10 2 1 13 14 83 3 164

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 42 11 6 2 2 1 81 8 4078
2020 Term 43 33 13 5 1 3 2 79 7 282
2020 Student 44 29 13 6 2 6 0 78 9 109
2019 Indeterminate (permanent) 34 41 12 7 3 1 1 77 11 4192
2019 Term 36 37 11 8 2 5 2 78 10 313
2019 Student 38 31 12 7 3 4 4 76 12 312
2018 Indeterminate (permanent) 30 44 12 8 3 2 1 76 11 3812
2018 Term 35 35 12 9 4 4 1 74 14 225
2018 Student 39 31 9 8 2 7 4 78 11 219
2017 Indeterminate (permanent) 33 41 12 7 4 2 1 77 11 3962
2017 Term 40 35 9 7 4 3 1 79 12 275
2017 Casual 43 35 6 9 1 4 2 83 11 94
2017 Student 44 29 7 10 4 3 2 78 15 208
2014 Indeterminate (permanent) 39 41 9 6 2 2 1 82 8 4235
2014 Term 43 34 15 2 1 3 1 81 3 170
2014 Casual 48 37 2 3 2 6 2 93 5 60
2014 Student 38 33 10 7 1 8 2 80 9 164

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 39 15 4 2 2 0 79 6 4065
2020 Term 47 42 8 1 0 2 0 91 1 282
2020 Student 50 35 10 2 0 3 0 88 2 109
2019 Indeterminate (permanent) 33 41 18 5 2 2 0 75 7 4187
2019 Term 39 43 12 3 1 2 0 83 5 312
2019 Student 54 31 9 2 1 2 0 87 3 309
2018 Indeterminate (permanent) 28 43 19 6 2 1 0 72 8 3803
2018 Term 38 40 15 3 1 2 1 80 4 225
2018 Student 50 32 9 3 2 5 0 86 5 220

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 30 18 10 8 8 2 60 20 4069
2020 Term 38 25 14 5 1 14 3 76 7 282
2020 Student 50 26 7 6 1 10 1 85 7 109
2019 Indeterminate (permanent) 20 27 20 12 9 9 2 53 24 4189
2019 Term 29 29 16 5 4 14 3 70 11 311
2019 Student 43 22 10 4 2 13 6 80 7 310
2018 Indeterminate (permanent) 17 29 19 14 10 8 2 52 27 3814
2018 Term 25 28 19 10 3 11 4 63 15 227
2018 Student 41 20 13 4 3 14 5 76 8 220
2017 Indeterminate (permanent) 17 27 17 14 12 10 3 50 30 3964
2017 Term 25 28 13 11 7 15 2 63 21 275
2017 Casual 32 33 8 3 3 10 9 82 7 95
2017 Student 37 22 6 4 2 19 9 82 9 208
2014 Indeterminate (permanent) 15 26 18 16 13 11 2 47 33 4239
2014 Term 25 24 14 14 5 14 6 60 23 170
2014 Casual 26 22 15 4 5 21 6 66 13 60
2014 Student 30 24 16 5 2 17 5 70 9 164

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 49 6 11 3 0 0 81 14 4085
2020 Term 39 48 4 9 0 0 0 87 9 285
2020 Student 46 46 4 3 2 0 0 92 5 109

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 41 11 11 3 0 0 75 14 4082
2020 Term 34 44 12 9 1 0 0 78 10 285
2020 Student 29 46 13 8 2 0 2 77 10 109
2019 Indeterminate (permanent) 45 33 7 10 5 0 0 78 15 4193
2019 Term 51 31 5 10 3 0 0 82 13 315
2019 Student 65 27 4 3 1 0 0 92 4 312
2017 Indeterminate (permanent) 45 37 6 8 5 0 0 82 12 3969
2017 Term 43 36 7 10 2 0 0 80 13 275
2017 Casual 58 35 1 3 1 1 0 95 4 95
2017 Student 64 27 3 4 2 0 0 90 6 209
2014 Indeterminate (permanent) 46 36 6 9 4 0 0 81 13 4239
2014 Term 51 38 4 6 1 0 0 89 7 170
2014 Casual 50 34 7 3 5 0 0 85 8 60
2014 Student 63 25 4 7 1 0 0 88 8 164

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 37 8 7 2 0 0 83 9 4062
2020 Term 54 32 9 4 1 0 0 87 4 284
2020 Student 67 21 3 4 2 0 4 91 6 108
2019 Indeterminate (permanent) 52 35 7 4 2 0 0 88 6 4167
2019 Term 52 34 8 4 1 0 0 87 5 313
2019 Student 68 24 4 2 1 0 0 93 3 307
2017 Indeterminate (permanent) 51 37 6 4 2 0 0 88 6 3961
2017 Term 51 37 7 4 0 0 0 89 5 275
2017 Casual 57 38 3 2 0 0 0 95 2 94
2017 Student 65 25 5 3 2 0 0 90 5 209
2014 Indeterminate (permanent) 49 38 6 5 1 0 0 88 6 4234
2014 Term 56 36 4 4 0 0 1 93 4 170
2014 Casual 52 33 5 8 1 0 0 85 10 60
2014 Student 66 22 6 4 2 0 0 88 6 164

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 72 20 3 2 1 0 0 93 4 4073
2020 Term 79 16 2 1 0 1 0 96 2 285
2020 Student 94 5 0 0 1 0 0 99 1 109
2017 Indeterminate (permanent) 65 24 5 3 1 0 1 90 5 3967
2017 Term 72 20 3 2 0 1 1 95 2 275
2017 Casual 78 17 1 1 1 1 1 97 2 95
2017 Student 85 10 1 3 1 0 0 95 4 209
2014 Indeterminate (permanent) 65 24 4 3 2 1 1 90 5 4241
2014 Term 76 21 2 1 0 0 1 97 1 170
2014 Casual 80 15 3 2 0 0 0 95 2 60
2014 Student 84 13 2 1 0 1 0 97 1 164

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 28 13 5 2 6 2 78 7 4087
2020 Term 47 24 9 6 3 12 1 81 9 285
2020 Student 37 15 18 7 3 17 4 65 13 108
2019 Indeterminate (permanent) 44 26 13 5 3 8 1 78 9 4203
2019 Term 50 18 11 4 2 12 3 80 7 315
2019 Student 45 12 6 5 4 25 3 80 12 313

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 4088
2020 Term 4 96 285
2020 Student 0 100 109
2019 Indeterminate (permanent) 10 90 4195
2019 Term 4 96 315
2019 Student 4 96 311
2018 Indeterminate (permanent) 11 89 3813
2018 Term 7 93 229
2018 Student 5 95 218

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 43 57 296
2019 Indeterminate (permanent) 45 55 433
2018 Indeterminate (permanent) 44 56 432
2018 Term 60 40 15

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 63 37 296
2019 Indeterminate (permanent) 61 39 433
2018 Indeterminate (permanent) 65 35 432
2018 Term 50 50 15

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 296
2019 Indeterminate (permanent) 10 90 433
2019 Term 0 100 13
2018 Indeterminate (permanent) 10 90 432

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 296
2019 Term 0 100 13
2019 Student 0 100 11
2018 Term 0 100 15

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 296
2019 Indeterminate (permanent) 6 94 433
2018 Indeterminate (permanent) 4 96 432

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 4 96 296
2019 Indeterminate (permanent) 5 95 433
2019 Term 0 100 13
2018 Indeterminate (permanent) 4 96 432

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 296
2019 Indeterminate (permanent) 4 96 433
2019 Student 0 100 11
2018 Indeterminate (permanent) 5 95 432
2018 Term 0 100 15

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 39 61 296
2019 Indeterminate (permanent) 35 65 428
2018 Indeterminate (permanent) 40 60 431
2018 Term 42 58 15

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 38 62 296
2019 Indeterminate (permanent) 40 60 428
2019 Term 47 53 13
2018 Indeterminate (permanent) 45 55 431
2018 Term 58 42 15

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 51 49 296
2019 Indeterminate (permanent) 50 50 428
2018 Indeterminate (permanent) 47 53 431
2018 Term 63 37 15

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 37 63 296
2019 Indeterminate (permanent) 38 62 428
2019 Term 47 53 13
2018 Indeterminate (permanent) 36 64 431

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 34 66 296
2019 Indeterminate (permanent) 34 66 428
2019 Term 49 51 13
2018 Indeterminate (permanent) 37 63 431
2018 Term 38 62 15

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 52 48 296
2019 Indeterminate (permanent) 51 49 428
2019 Term 64 36 13
2018 Indeterminate (permanent) 53 47 431
2018 Term 56 44 15

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 36 64 296
2019 Indeterminate (permanent) 31 69 428
2018 Indeterminate (permanent) 33 67 431

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 2 98 296
2019 Term 0 100 13
2019 Student 0 100 11
2018 Indeterminate (permanent) 1 99 431
2018 Term 0 100 15

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 296
2019 Indeterminate (permanent) 4 96 428
2018 Indeterminate (permanent) 6 94 431

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 296
2019 Indeterminate (permanent) 8 92 428
2019 Student 0 100 11
2018 Indeterminate (permanent) 13 87 431

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 47 53 296
2019 Indeterminate (permanent) 44 56 428
2018 Indeterminate (permanent) 42 58 431
2018 Term 58 42 15

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 19 81 296
2019 Indeterminate (permanent) 23 77 428
2018 Indeterminate (permanent) 23 77 431

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 17 83 296
2019 Indeterminate (permanent) 15 85 428
2018 Indeterminate (permanent) 14 86 431
2018 Term 0 100 15

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 54 46 296
2019 Indeterminate (permanent) 56 44 427
2019 Term 56 44 13
2018 Indeterminate (permanent) 55 45 432
2018 Term 44 56 15

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 26 74 296
2019 Indeterminate (permanent) 30 70 427
2019 Term 40 60 13
2018 Indeterminate (permanent) 28 72 432
2018 Term 49 51 15

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 296
2019 Indeterminate (permanent) 11 89 427
2018 Indeterminate (permanent) 12 88 432
2018 Student 0 100 10

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 17 83 296
2019 Indeterminate (permanent) 19 81 427
2019 Student 0 100 11
2018 Indeterminate (permanent) 20 80 432
2018 Student 0 100 10

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 296
2019 Indeterminate (permanent) 15 85 427
2019 Term 0 100 13
2018 Indeterminate (permanent) 11 89 432
2018 Term 0 100 15

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 296
2019 Indeterminate (permanent) 4 96 427
2019 Student 0 100 11
2018 Indeterminate (permanent) 7 93 432
2018 Term 0 100 15

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 296
2019 Indeterminate (permanent) 14 86 427
2018 Indeterminate (permanent) 11 89 432

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 296
2019 Indeterminate (permanent) 13 87 427
2018 Indeterminate (permanent) 11 89 432
2018 Student 0 100 10

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 28 72 296
2019 Indeterminate (permanent) 23 77 427
2019 Student 55 45 11
2018 Indeterminate (permanent) 25 75 432
2018 Term 30 70 15

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 277
2019 Indeterminate (permanent) 8 92 406
2018 Indeterminate (permanent) 7 93 403

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 20 80 277
2019 Indeterminate (permanent) 23 77 406
2019 Student 55 45 11
2018 Indeterminate (permanent) 21 79 403
2018 Term 39 61 15

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 277
2019 Indeterminate (permanent) 9 91 406
2018 Indeterminate (permanent) 8 92 403

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 277
2019 Indeterminate (permanent) 8 92 406
2018 Indeterminate (permanent) 8 92 403

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 277
2019 Indeterminate (permanent) 10 90 406
2018 Indeterminate (permanent) 10 90 403

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 277
2019 Indeterminate (permanent) 7 93 406
2018 Indeterminate (permanent) 9 91 403
2018 Term 0 100 15

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 277
2019 Indeterminate (permanent) 15 85 406
2019 Student 0 100 11
2018 Indeterminate (permanent) 13 87 403

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 277
2019 Indeterminate (permanent) 10 90 406
2018 Indeterminate (permanent) 8 92 403

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 277
2019 Indeterminate (permanent) 12 88 406
2018 Indeterminate (permanent) 8 92 403

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 31 69 277
2019 Indeterminate (permanent) 31 69 406
2018 Indeterminate (permanent) 30 70 403
2018 Term 33 67 15

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 277
2019 Indeterminate (permanent) 10 90 406
2018 Indeterminate (permanent) 8 92 403

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 52 48 277
2019 Indeterminate (permanent) 46 54 406
2019 Student 45 55 11
2018 Indeterminate (permanent) 47 53 403
2018 Term 50 50 15

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 2 98 277
2019 Indeterminate (permanent) 1 99 406
2018 Indeterminate (permanent) 1 99 403

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 57 43 277
2019 Indeterminate (permanent) 58 42 406
2018 Indeterminate (permanent) 55 45 403
2018 Term 45 55 15

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 277
2019 Indeterminate (permanent) 2 98 406
2018 Indeterminate (permanent) 4 96 403
2018 Term 0 100 15

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 14 86 277
2019 Indeterminate (permanent) 13 87 406
2018 Indeterminate (permanent) 14 86 403

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 17 18 15 5 3 34 8 60 14 4085
2020 Term 19 11 8 1 0 46 16 77 3 284
2020 Student 25 8 7 0 0 43 17 82 0 109
2019 Indeterminate (permanent) 15 17 18 6 4 31 9 52 18 4197
2019 Term 22 15 10 2 1 36 15 74 5 313
2019 Student 24 10 8 0 0 37 21 80 2 311
2018 Indeterminate (permanent) 13 18 21 6 5 31 6 49 18 3803
2018 Term 20 14 16 3 3 33 12 62 10 228
2018 Student 26 8 10 2 0 44 10 74 4 223
2017 Indeterminate (permanent) 13 18 19 6 5 30 8 51 18 3971
2017 Term 17 13 14 2 3 40 10 62 11 276
2017 Casual 23 10 14 2 2 31 17 65 7 95
2017 Student 26 11 6 1 1 32 23 82 4 207
2014 Indeterminate (permanent) 12 18 18 6 5 34 8 51 18 4240
2014 Term 16 11 13 5 1 37 17 58 13 170
2014 Casual 14 12 9 0 2 46 17 70 5 60
2014 Student 16 8 8 2 1 42 24 69 9 164

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 36 16 4 3 8 1 76 7 4084
2020 Term 42 31 9 2 1 15 1 86 3 284
2020 Student 52 21 8 1 0 17 1 89 1 109
2019 Indeterminate (permanent) 32 35 16 5 3 9 1 74 9 4201
2019 Term 43 29 9 2 1 13 2 86 4 316
2019 Student 47 24 7 2 0 18 2 88 2 312
2018 Indeterminate (permanent) 26 36 20 6 3 8 1 68 10 3807
2018 Term 36 31 14 2 1 15 0 80 3 228
2018 Student 41 27 9 0 1 17 3 86 2 223
2017 Indeterminate (permanent) 25 36 18 5 4 11 1 69 11 3969
2017 Term 33 32 14 4 2 14 1 77 6 275
2017 Casual 47 27 8 2 0 11 5 88 2 95
2017 Student 43 22 9 2 0 16 8 86 3 208
2014 Indeterminate (permanent) 22 33 20 6 4 15 1 66 11 4237
2014 Term 33 28 13 3 1 21 2 79 5 170
2014 Casual 38 16 9 2 2 31 3 81 6 60
2014 Student 34 17 7 1 1 33 7 85 3 164

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 4079
2020 Term 2 98 285
2020 Casual 0 100 90
2019 Indeterminate (permanent) 5 95 4186
2019 Term 2 98 316
2019 Student 2 98 312
2018 Indeterminate (permanent) 6 94 3812
2018 Casual 4 96 127

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 36 64 219
2019 Indeterminate (permanent) 38 62 218
2018 Indeterminate (permanent) 35 65 222

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 79 21 219
2019 Indeterminate (permanent) 84 16 218
2018 Indeterminate (permanent) 84 16 222

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 2 98 219
2018 Indeterminate (permanent) 4 96 222

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 219
2019 Indeterminate (permanent) 0 100 218
2018 Indeterminate (permanent) 0 100 222

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 219
2019 Indeterminate (permanent) 9 91 218
2018 Indeterminate (permanent) 5 95 222

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 219
2019 Indeterminate (permanent) 7 93 218
2018 Indeterminate (permanent) 4 96 222

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 219
2019 Indeterminate (permanent) 6 94 218
2018 Indeterminate (permanent) 5 95 222

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 18 82 219
2019 Indeterminate (permanent) 24 76 217
2018 Indeterminate (permanent) 17 83 223

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 20 80 219
2019 Indeterminate (permanent) 26 74 217
2018 Indeterminate (permanent) 18 82 223

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 219
2019 Indeterminate (permanent) 15 85 217
2018 Indeterminate (permanent) 9 91 223

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 4 96 219
2019 Indeterminate (permanent) 6 94 217
2018 Indeterminate (permanent) 5 95 223

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 29 71 219
2019 Indeterminate (permanent) 25 75 217
2018 Indeterminate (permanent) 29 71 223

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 34 66 219
2019 Indeterminate (permanent) 33 67 217
2018 Indeterminate (permanent) 28 72 223

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 2 98 217
2018 Indeterminate (permanent) 2 98 223

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 219
2019 Indeterminate (permanent) 10 90 217
2018 Indeterminate (permanent) 8 92 223

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 16 84 219
2019 Indeterminate (permanent) 17 83 217
2018 Indeterminate (permanent) 17 83 223

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 223

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 16 84 219
2019 Indeterminate (permanent) 18 82 217
2018 Indeterminate (permanent) 12 88 223

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 219

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 20 80 219
2019 Indeterminate (permanent) 18 82 217
2018 Indeterminate (permanent) 20 80 223

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 37 63 219
2019 Indeterminate (permanent) 35 65 216
2018 Indeterminate (permanent) 34 66 223

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 15 85 219
2019 Indeterminate (permanent) 16 84 216
2018 Indeterminate (permanent) 18 82 223

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 219
2019 Indeterminate (permanent) 4 96 216
2018 Indeterminate (permanent) 4 96 223

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 16 84 219
2019 Indeterminate (permanent) 16 84 216
2018 Indeterminate (permanent) 17 83 223

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 219
2019 Indeterminate (permanent) 6 94 216
2018 Indeterminate (permanent) 4 96 223

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 219
2019 Indeterminate (permanent) 6 94 216
2018 Indeterminate (permanent) 4 96 223

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 219
2019 Indeterminate (permanent) 6 94 216
2018 Indeterminate (permanent) 5 95 223

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 219
2019 Indeterminate (permanent) 12 88 216
2018 Indeterminate (permanent) 6 94 223

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 44 56 219
2019 Indeterminate (permanent) 42 58 216
2018 Indeterminate (permanent) 47 53 223

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 207
2019 Indeterminate (permanent) 6 94 187
2018 Indeterminate (permanent) 5 95 213

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 18 82 207
2019 Indeterminate (permanent) 14 86 187
2018 Indeterminate (permanent) 20 80 213

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 207
2018 Indeterminate (permanent) 3 97 213

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 3 97 207

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 5 95 187

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 3 97 207
2019 Indeterminate (permanent) 3 97 187
2018 Indeterminate (permanent) 4 96 213

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 207
2019 Indeterminate (permanent) 8 92 187
2018 Indeterminate (permanent) 9 91 213

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 207
2019 Indeterminate (permanent) 10 90 187
2018 Indeterminate (permanent) 10 90 213

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 207
2019 Indeterminate (permanent) 9 91 187
2018 Indeterminate (permanent) 11 89 213

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 30 70 207
2019 Indeterminate (permanent) 24 76 187
2018 Indeterminate (permanent) 27 73 213

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 207
2019 Indeterminate (permanent) 7 93 187
2018 Indeterminate (permanent) 10 90 213

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 50 50 207
2019 Indeterminate (permanent) 41 59 187
2018 Indeterminate (permanent) 44 56 213

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 3 97 207

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 65 35 207
2019 Indeterminate (permanent) 58 42 187
2018 Indeterminate (permanent) 65 35 213

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 4 96 207
2019 Indeterminate (permanent) 3 97 187
2018 Indeterminate (permanent) 3 97 213

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 207
2019 Indeterminate (permanent) 10 90 187
2018 Indeterminate (permanent) 11 89 213

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 17 16 3 3 37 7 62 10 4078
2020 Term 21 12 6 1 1 48 11 81 4 282
2020 Student 28 12 7 1 0 39 13 83 2 109
2019 Indeterminate (permanent) 16 16 18 3 2 36 8 57 10 4191
2019 Term 22 12 11 0 0 41 14 75 2 315
2019 Student 26 10 7 1 0 35 19 81 2 310
2018 Indeterminate (permanent) 14 17 23 3 2 35 6 52 9 3808
2018 Term 23 12 15 2 1 35 10 66 6 229
2018 Student 29 8 10 1 0 43 9 77 2 220
2017 Indeterminate (permanent) 13 16 20 3 2 38 9 54 9 3966
2017 Term 19 14 15 1 0 39 11 67 3 275
2017 Casual 24 12 10 3 1 38 12 72 8 94
2017 Student 28 10 7 0 0 37 17 83 1 208
2014 Indeterminate (permanent) 12 15 18 3 2 41 8 55 9 4240
2014 Term 16 8 18 2 0 41 15 56 4 170
2014 Casual 15 14 4 2 2 50 14 79 10 60
2014 Student 21 7 9 0 1 41 22 75 2 164

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 35 16 3 2 9 1 77 6 4087
2020 Term 42 33 8 1 1 15 1 89 2 283
2020 Student 50 29 6 1 0 14 0 91 1 109
2019 Indeterminate (permanent) 34 34 16 3 2 11 1 76 6 4198
2019 Term 45 25 9 1 1 17 2 86 2 316
2019 Student 49 21 8 1 0 17 3 88 2 312
2018 Indeterminate (permanent) 26 36 20 3 2 11 1 71 7 3808
2018 Term 37 31 12 2 1 16 2 82 4 228
2018 Student 47 22 9 1 1 18 1 86 3 217
2017 Indeterminate (permanent) 26 35 18 3 2 14 2 72 6 3969
2017 Term 36 27 12 2 0 21 1 81 3 275
2017 Casual 46 25 8 3 0 14 5 87 4 94
2017 Student 45 18 8 1 0 19 8 87 1 207
2014 Indeterminate (permanent) 25 32 17 4 2 20 1 71 7 4239
2014 Term 33 23 13 1 1 25 4 79 3 170
2014 Casual 38 22 5 0 2 31 2 90 3 60
2014 Student 42 15 9 0 1 27 7 86 1 164

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 4072
2020 Term 5 95 280
2020 Student 8 92 108

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 4076
2020 Term 4 96 281
2020 Student 1 99 107
2019 Indeterminate (permanent) 13 87 4195
2019 Term 8 92 316
2019 Student 7 93 311
2017 Indeterminate (permanent) 15 85 3966
2017 Term 7 93 276
2017 Casual 16 84 94
2017 Student 9 91 207
2014 Indeterminate (permanent) 14 86 4229
2014 Term 8 92 170
2014 Casual 8 92 60
2014 Student 9 91 163

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 49 51 397
2020 Term 25 75 11

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 80 20 398
2020 Term 63 37 11
2019 Indeterminate (permanent) 87 13 551
2019 Term 81 19 24
2017 Indeterminate (permanent) 76 24 580
2017 Term 71 29 21
2017 Casual 71 29 15
2017 Student 67 33 18
2014 Indeterminate (permanent) 81 19 590
2014 Term 84 16 14
2014 Student 80 20 14

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 32 8 6 2 0 0 83 9 320
2019 Indeterminate (permanent) 52 33 6 7 3 0 0 85 10 479
2019 Term 73 17 10 0 0 0 0 90 0 18
2017 Indeterminate (permanent) 54 34 4 4 2 1 1 89 6 439
2017 Term 68 26 0 6 0 0 0 94 6 15
2017 Casual 53 38 9 0 0 0 0 91 0 11
2017 Student 42 50 8 0 0 0 0 92 0 12
2014 Indeterminate (permanent) 58 28 5 6 3 0 0 86 9 476
2014 Term 60 32 0 0 8 0 0 92 8 12
2014 Student 83 7 0 0 0 0 10 100 0 11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 34 7 4 1 3 3 87 6 4085
2020 Term 52 31 6 5 0 5 2 88 5 285
2020 Student 51 35 6 2 1 3 3 91 3 109
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 35 15 9 4 2 0 72 13 4076
2020 Term 44 32 14 4 2 4 0 79 6 283
2020 Student 49 37 6 3 0 5 0 90 3 108

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 44 12 10 2 0 0 76 12 4086
2020 Term 40 40 10 7 1 1 0 81 9 283
2020 Student 49 44 3 2 0 2 1 95 2 109

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 41 14 10 3 1 0 73 13 4065
2020 Term 42 37 11 6 2 1 0 80 8 283
2020 Student 47 41 5 4 0 2 2 91 4 108

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 40 19 9 3 1 1 69 12 4050
2020 Term 37 38 14 6 2 1 1 76 9 279
2020 Student 40 30 15 8 0 3 4 75 9 109

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 38 12 4 2 1 1 82 6 4072
2020 Term 51 35 8 2 0 0 2 89 3 283
2020 Student 63 29 5 0 0 2 2 95 0 108

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 68 20 4 1 0 5 2 94 2 4082
2020 Term 68 16 5 1 0 8 1 93 1 283
2020 Student 77 11 2 1 0 7 2 97 1 109

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 36 7 3 1 1 0 90 3 4064
2020 Term 55 34 5 2 0 3 0 93 2 281
2020 Student 49 35 6 3 0 6 1 90 3 108

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 31 7 5 2 1 0 86 8 4060
2020 Term 54 35 6 3 1 0 1 90 4 283
2020 Student 61 28 6 4 1 2 0 90 5 109

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 31 8 4 2 1 0 85 6 4078
2020 Term 61 28 6 2 0 1 0 91 3 283
2020 Student 71 25 2 1 0 2 0 97 1 109

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 41 9 4 1 1 0 86 5 4073
2020 Term 49 37 9 3 1 1 0 87 4 281
2020 Student 43 47 6 2 0 1 1 92 2 109
2019 Indeterminate (permanent) 35 44 12 5 2 1 0 80 7 4179
2019 Term 38 43 9 4 1 4 0 85 5 313
2019 Student 33 37 14 7 3 6 0 75 10 311
2018 Indeterminate (permanent) 30 46 14 6 2 2 0 77 8 3814
2018 Term 34 41 11 5 2 6 1 80 8 229
2018 Student 36 34 14 5 1 10 0 78 7 223
2017 Indeterminate (permanent) 21 45 18 8 4 3 0 69 13 3970
2017 Term 22 41 17 10 3 6 0 68 14 276
2017 Casual 25 40 12 3 2 19 0 79 6 95
2017 Student 25 32 14 6 5 15 2 69 14 208

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 32 11 10 5 1 0 74 15 4073
2020 Term 45 30 13 7 4 2 0 76 11 282
2020 Student 45 28 15 9 2 1 1 74 11 109

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 28 10 3 2 2 0 84 5 4068
2020 Term 53 32 8 2 1 3 0 88 3 281
2020 Student 62 27 6 1 0 2 2 92 1 108

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 37 15 9 4 1 0 72 12 4088
2020 Term 46 36 11 4 2 1 0 83 6 283
2020 Student 61 35 1 1 0 2 1 98 1 109
2019 Indeterminate (permanent) 26 40 17 11 5 1 0 67 16 4197
2019 Term 40 37 14 4 2 2 0 79 7 316
2019 Student 42 37 11 4 2 4 0 82 6 312
2018 Indeterminate (permanent) 23 38 19 13 6 1 0 62 19 3814
2018 Term 35 36 13 10 4 2 0 73 14 228
2018 Student 45 36 8 6 1 4 0 85 7 223
2017 Indeterminate (permanent) 16 42 18 14 8 2 0 59 23 3971
2017 Term 26 35 15 13 5 6 0 65 19 276
2017 Casual 30 50 12 4 2 2 0 82 6 94
2017 Student 43 37 8 4 2 5 1 85 6 206

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 28 17 9 8 0 2 66 17 4086
2020 Term 49 24 14 6 4 0 2 75 10 282
2020 Student 70 15 9 1 3 0 3 87 4 109

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 31 19 11 7 0 1 62 18 4073
2020 Term 34 36 15 9 6 0 0 71 14 283
2020 Student 54 29 12 3 2 0 0 83 5 109
2019 Indeterminate (permanent) 18 29 23 13 15 0 1 48 29 4203
2019 Term 27 32 18 13 11 0 0 58 24 315
2019 Student 28 35 18 11 6 1 1 64 17 310
2018 Indeterminate (permanent) 15 25 24 16 21 0 1 39 37 3816
2018 Term 13 26 28 13 19 0 1 40 32 229
2018 Student 29 35 20 9 4 2 1 66 13 223
2017 Indeterminate (permanent) 14 24 21 16 23 0 2 39 40 3966
2017 Term 12 20 25 16 25 1 1 33 42 276
2017 Casual 27 25 14 15 20 0 0 52 35 95
2017 Student 26 30 16 12 12 0 3 58 25 208

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 14 27 28 19 12 0 0 41 31 4079
2020 Term 25 34 24 10 6 0 1 59 17 283
2020 Student 44 35 15 4 2 0 0 80 6 108
2019 Indeterminate (permanent) 13 29 30 17 11 0 0 42 28 4199
2019 Term 28 37 23 8 5 0 0 65 12 314
2019 Student 51 34 10 3 0 0 1 87 4 311
2018 Indeterminate (permanent) 10 25 31 21 13 0 0 35 33 3803
2018 Term 18 36 28 11 4 0 1 55 16 229
2018 Student 41 32 20 4 2 0 0 74 5 222
2017 Indeterminate (permanent) 11 27 30 18 13 0 1 38 31 3964
2017 Term 24 30 31 8 7 0 1 54 15 276
2017 Casual 33 35 19 9 2 0 1 70 12 94
2017 Student 38 37 19 5 0 0 1 76 5 208

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 22 32 24 14 8 0 1 54 22 4078
2020 Term 41 31 15 7 4 1 1 73 11 282
2020 Student 67 21 6 3 2 0 1 89 5 109
2019 Indeterminate (permanent) 21 34 24 13 7 0 1 56 20 4179
2019 Term 42 31 16 8 3 0 0 73 11 314
2019 Student 70 17 6 2 1 0 3 90 3 310
2018 Indeterminate (permanent) 15 33 27 15 9 0 1 48 25 3799
2018 Term 33 34 18 6 6 1 2 69 13 228
2018 Student 56 25 12 2 2 0 3 84 4 221
2017 Indeterminate (permanent) 18 34 24 14 9 0 2 52 24 3967
2017 Term 34 32 19 7 4 1 1 69 11 274
2017 Casual 47 28 10 12 1 1 1 77 13 94
2017 Student 64 19 10 3 0 1 2 86 4 206

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 26 23 18 13 0 1 45 31 4066
2020 Term 32 29 18 12 7 1 1 62 19 283
2020 Student 65 19 6 6 1 2 2 88 7 108
2019 Indeterminate (permanent) 17 25 25 18 15 0 1 42 33 4174
2019 Term 35 25 19 11 9 1 1 60 21 314
2019 Student 59 20 12 3 1 1 3 83 5 310
2018 Indeterminate (permanent) 12 23 27 20 16 0 1 35 37 3793
2018 Term 24 28 21 14 10 1 2 53 25 229
2018 Student 47 28 15 4 3 2 2 77 7 220
2017 Indeterminate (permanent) 13 23 25 20 17 1 1 37 38 3970
2017 Term 26 26 22 12 12 1 1 53 24 276
2017 Casual 34 27 15 11 7 3 2 64 20 95
2017 Student 50 20 16 4 3 1 6 76 7 208

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 29 16 10 5 0 3 67 16 4064
2020 Term 55 23 10 6 2 2 2 81 9 283
2020 Student 76 13 8 2 0 0 1 90 2 109
2019 Indeterminate (permanent) 40 30 14 7 5 0 4 73 12 4184
2019 Term 57 25 8 6 2 1 1 84 8 311
2019 Student 72 17 5 1 0 1 5 94 1 311
2018 Indeterminate (permanent) 35 29 17 9 5 0 4 67 15 3803
2018 Term 49 26 10 6 2 1 5 80 9 229
2018 Student 68 17 6 3 1 1 4 89 4 221
2017 Indeterminate (permanent) 33 31 16 7 5 0 7 70 13 3966
2017 Term 53 24 9 4 2 1 6 83 7 276
2017 Casual 59 19 7 3 0 0 12 89 4 95
2017 Student 63 22 6 1 0 0 7 92 2 207

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 22 29 24 15 9 0 0 52 24 4081
2020 Term 32 28 21 11 8 0 0 60 19 284
2020 Student 38 28 21 8 6 0 0 65 14 109
2019 Indeterminate (permanent) 27 31 23 11 8 0 1 58 19 4192
2019 Term 40 31 16 8 4 0 1 72 12 314
2019 Student 47 28 17 3 2 1 2 77 5 309
2018 Indeterminate (permanent) 22 31 24 13 10 0 0 53 23 3814
2018 Term 36 28 18 10 6 0 2 66 16 229
2018 Student 49 25 18 5 1 1 0 75 6 222
2017 Indeterminate (permanent) 23 33 24 12 8 0 1 56 20 3957
2017 Term 35 36 18 6 4 0 0 71 11 275
2017 Casual 47 29 16 4 4 0 0 76 8 95
2017 Student 48 26 16 6 3 0 0 75 9 206

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 24 19 11 10 0 7 56 23 4077
2020 Term 42 19 12 8 4 0 14 72 14 283
2020 Student 61 18 6 3 1 0 12 90 4 109

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 37 22 8 4 1 1 66 12 4077
2020 Term 46 31 14 4 2 1 1 79 7 283
2020 Student 71 18 7 2 0 2 0 91 2 109
2019 Indeterminate (permanent) 24 39 22 9 5 0 1 63 15 4195
2019 Term 34 38 19 6 2 1 0 72 8 313
2019 Student 58 24 9 4 2 2 2 84 6 309
2018 Indeterminate (permanent) 19 36 27 11 6 0 1 56 17 3791
2018 Term 28 41 21 7 1 1 1 70 9 227
2018 Student 46 31 15 4 1 1 2 79 6 222
2017 Indeterminate (permanent) 22 34 26 11 6 0 1 56 18 3953
2017 Term 36 31 20 8 4 1 1 68 12 275
2017 Casual 48 23 20 5 2 0 2 72 7 94
2017 Student 50 28 10 5 2 1 3 82 8 206

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 23 36 24 10 5 0 1 60 16 4063
2020 Term 37 34 20 5 3 1 0 72 8 282
2020 Student 52 36 12 0 0 0 0 88 0 109
2019 Indeterminate (permanent) 21 36 25 11 6 0 1 57 18 4189
2019 Term 33 33 19 10 4 1 0 67 14 313
2019 Student 55 27 11 3 1 1 2 84 4 310
2018 Indeterminate (permanent) 16 35 26 14 7 1 0 51 22 3790
2018 Term 28 30 24 13 4 0 0 59 17 228
2018 Student 40 33 17 4 3 2 1 76 7 222
2017 Indeterminate (permanent) 18 34 25 14 7 0 1 53 22 3956
2017 Term 30 35 20 7 5 1 1 67 13 274
2017 Casual 36 38 15 6 2 0 2 76 9 95
2017 Student 50 27 11 3 1 3 4 83 5 206

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 36 19 10 5 0 1 67 15 4071
2020 Term 40 33 18 6 3 0 1 73 9 281
2020 Student 50 35 9 6 0 0 0 85 6 108
2019 Indeterminate (permanent) 27 34 22 10 6 0 1 61 16 4182
2019 Term 35 28 22 9 5 1 0 64 14 311
2019 Student 44 31 15 6 2 1 1 77 9 310
2018 Indeterminate (permanent) 21 34 24 13 7 0 1 56 20 3793
2018 Term 30 29 24 13 2 0 1 60 15 228
2018 Student 34 25 25 11 5 0 0 59 15 222
2017 Indeterminate (permanent) 24 33 23 12 7 0 1 58 19 3962
2017 Term 31 35 19 7 6 0 1 67 14 274
2017 Casual 37 33 16 9 3 1 1 71 12 95
2017 Student 37 31 16 10 2 0 2 71 13 206

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 29 13 7 4 0 1 76 12 4063
2020 Term 62 19 12 4 1 1 1 82 5 281
2020 Student 80 12 5 1 1 1 0 93 2 107
2019 Indeterminate (permanent) 43 28 15 7 6 0 1 72 13 4178
2019 Term 54 26 12 5 2 1 0 81 7 313
2019 Student 69 19 6 3 1 1 2 90 4 309

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 32 22 11 5 0 0 62 16 4075
2020 Term 30 32 24 9 6 0 0 62 14 283
2020 Student 39 28 24 7 3 0 0 66 10 109

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 34 23 11 6 0 0 59 17 4078
2020 Term 28 43 17 11 1 0 0 71 12 282
2020 Student 43 35 20 2 0 0 0 78 2 109
2019 Indeterminate (permanent) 30 34 20 10 5 0 1 65 15 4160
2019 Term 45 27 19 6 3 0 0 72 9 315
2019 Student 52 30 12 2 1 1 1 84 3 310
2018 Indeterminate (permanent) 23 33 25 11 6 0 1 57 18 3776
2018 Term 34 33 22 8 2 0 0 68 10 227
2018 Student 36 38 21 4 1 0 0 74 5 220
2017 Indeterminate (permanent) 24 35 22 11 6 1 2 60 17 3956
2017 Term 39 36 18 5 2 1 0 75 7 275
2017 Casual 38 39 13 8 0 1 1 79 8 95
2017 Student 42 32 18 3 2 1 2 76 6 206

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 31 15 5 2 0 1 77 7 4057
2020 Term 46 33 12 5 1 0 2 81 6 281
2020 Student 50 29 13 4 1 0 4 82 5 109
2019 Indeterminate (permanent) 52 26 12 5 3 0 1 79 9 4174
2019 Term 63 20 7 4 5 0 0 84 9 312
2019 Student 69 18 6 4 1 1 1 89 4 309
2018 Indeterminate (permanent) 49 28 13 5 3 0 1 79 8 3782
2018 Term 50 26 12 5 3 0 4 79 8 227
2018 Student 68 18 9 3 0 0 0 87 4 222
2017 Indeterminate (permanent) 54 26 12 4 2 0 2 82 6 3965
2017 Term 61 23 10 4 2 0 0 84 6 276
2017 Casual 66 19 10 3 2 0 0 85 5 95
2017 Student 62 20 11 2 2 1 1 85 4 208

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 38 22 9 5 0 0 64 14 4062
2020 Term 29 41 21 5 3 0 1 70 9 283
2020 Student 30 41 20 6 3 0 0 72 8 109

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 70 16 6 2 1 1 5 91 3 4060
2020 Term 73 11 6 2 0 2 6 91 3 283
2020 Student 79 12 6 0 0 0 4 94 0 108
2019 Indeterminate (permanent) 74 12 4 2 1 1 7 93 3 4180
2019 Term 81 7 3 1 2 1 4 93 3 313
2019 Student 81 10 2 0 0 1 6 97 1 309
2018 Indeterminate (permanent) 70 16 5 2 2 1 5 91 4 3787
2018 Term 69 14 4 2 2 1 8 91 5 228
2018 Student 85 7 4 1 0 0 2 94 1 221

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 81 9 3 2 2 1 3 93 4 4056
2020 Term 92 3 0 0 1 0 3 99 1 282
2020 Student 94 3 0 0 0 0 3 100 0 107
2019 Indeterminate (permanent) 75 11 5 2 4 1 2 89 6 4185
2019 Term 86 7 2 1 1 1 2 96 2 313
2019 Student 88 5 1 2 0 1 4 97 2 312
2018 Indeterminate (permanent) 72 13 5 2 4 1 3 89 6 3787
2018 Term 79 8 3 2 2 2 5 93 4 227
2018 Student 87 5 3 0 1 2 2 96 1 222
2017 Indeterminate (permanent) 74 13 5 3 2 1 3 89 6 3967
2017 Term 82 8 4 1 2 0 3 93 3 276
2017 Casual 85 5 3 1 2 0 3 94 3 95
2017 Student 83 8 1 2 1 0 4 95 4 208

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 67 21 7 2 2 0 1 89 4 4045
2020 Term 78 15 4 0 1 0 2 95 1 282
2020 Student 94 2 3 0 0 0 2 97 0 109
2019 Indeterminate (permanent) 55 28 9 4 2 0 1 85 6 4177
2019 Term 69 21 5 3 1 0 1 91 4 311
2019 Student 82 12 3 1 0 0 2 96 2 308
2018 Indeterminate (permanent) 53 29 11 4 2 0 1 83 6 3814
2018 Term 63 24 6 5 0 0 3 89 5 228
2018 Student 81 12 5 1 0 0 1 94 1 223
2017 Indeterminate (permanent) 53 30 10 3 2 0 2 85 5 3962
2017 Term 65 21 9 2 1 0 1 88 3 274
2017 Casual 75 16 6 2 1 0 0 91 3 95
2017 Student 74 14 2 3 2 0 4 92 6 207

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 65 19 7 4 4 0 1 85 8 4060
2020 Term 80 12 4 1 1 0 2 94 2 281
2020 Student 93 2 2 1 1 0 2 96 2 109
2019 Indeterminate (permanent) 59 21 10 4 4 0 1 81 9 4167
2019 Term 74 17 4 4 1 0 1 91 5 314
2019 Student 83 12 2 1 0 0 2 97 1 312
2018 Indeterminate (permanent) 51 23 13 6 5 0 1 76 11 3804
2018 Term 66 17 8 4 3 0 3 85 7 229
2018 Student 76 15 3 2 2 0 2 93 4 221
2017 Indeterminate (permanent) 56 22 10 6 4 0 2 79 10 3966
2017 Term 71 16 5 4 3 0 1 88 7 276
2017 Casual 81 13 2 2 2 0 0 94 4 95
2017 Student 74 14 3 3 1 1 4 92 5 206

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 61 13 5 2 1 0 18 90 3 4072
2020 Term 81 2 0 0 0 0 16 99 1 282
2020 Student 88 1 1 0 0 0 10 99 0 108
2019 Indeterminate (permanent) 56 16 6 2 1 0 19 89 3 4164
2019 Term 72 4 2 1 0 0 19 95 2 309
2019 Student 81 2 1 0 0 0 15 99 0 311
2018 Indeterminate (permanent) 51 16 7 2 1 0 23 86 5 3797
2018 Term 66 5 2 2 0 0 24 95 2 229
2018 Student 73 1 1 0 0 1 24 98 0 221
2017 Indeterminate (permanent) 53 15 5 2 1 0 23 89 4 3956
2017 Term 64 5 1 1 0 0 28 96 2 276
2017 Casual 71 3 0 1 0 0 24 99 1 95
2017 Student 72 3 0 0 0 0 23 98 1 208

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 71 18 6 2 1 0 3 92 2 4083
2020 Term 80 12 4 1 0 0 3 95 1 282
2020 Student 95 2 1 0 0 0 2 99 0 109
2019 Indeterminate (permanent) 68 19 6 1 1 0 4 91 2 4174
2019 Term 83 8 4 1 0 0 4 95 1 310
2019 Student 87 8 1 0 0 0 4 99 0 312
2018 Indeterminate (permanent) 64 22 7 2 1 0 5 90 3 3792
2018 Term 73 14 6 2 1 0 6 91 3 226
2018 Student 83 8 3 1 0 0 5 96 1 221
2017 Indeterminate (permanent) 65 19 5 2 1 0 7 91 3 3941
2017 Term 76 13 5 1 0 0 5 94 1 276
2017 Casual 82 10 4 1 2 0 1 93 3 94
2017 Student 80 10 1 1 0 0 7 97 2 207

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 75 16 4 2 1 1 2 93 3 4075
2020 Term 22 21 24 16 18 0 1 42 34 284
2020 Student 53 21 7 8 5 2 4 79 14 109
2019 Indeterminate (permanent) 76 14 4 1 1 1 3 93 3 4187
2019 Term 20 21 19 14 24 1 0 42 39 313
2019 Student 60 17 7 5 5 1 5 82 11 311
2018 Indeterminate (permanent) 74 16 4 2 1 0 3 92 3 3804
2018 Term 20 15 18 23 23 0 1 35 47 229
2018 Student 62 11 8 8 5 1 6 78 14 223
2017 Indeterminate (permanent) 71 16 5 2 1 1 4 91 3 3968
2017 Term 19 12 19 19 30 0 0 32 49 276
2017 Casual 17 21 15 20 23 0 5 39 45 95
2017 Student 58 16 7 7 4 0 8 81 12 208

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 31 16 6 3 0 1 75 8 4084
2020 Term 43 33 15 5 2 0 2 79 7 283
2020 Student 48 25 18 7 2 0 0 72 9 109
2019 Indeterminate (permanent) 49 30 13 4 2 0 2 81 6 4181
2019 Term 61 24 8 3 2 0 2 87 5 314
2019 Student 59 23 12 3 1 0 2 84 4 311
2018 Indeterminate (permanent) 44 31 17 4 2 0 2 76 6 3807
2018 Term 51 29 11 2 3 0 3 83 5 229
2018 Student 51 29 12 4 2 0 2 82 6 222
2017 Indeterminate (permanent) 47 31 13 4 2 0 2 81 7 3960
2017 Term 53 31 8 3 3 0 1 86 6 275
2017 Casual 56 27 9 4 2 0 2 85 6 95
2017 Student 53 24 16 2 1 1 1 80 4 208

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 23 43 24 7 3 0 0 66 10 4086
2020 Term 24 44 25 5 2 0 0 69 7 285
2020 Student 31 39 23 5 2 0 0 71 6 109

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 11 33 38 14 4 0 0 44 18 4083
2020 Term 12 41 37 7 2 0 0 54 9 285
2020 Student 31 39 28 2 0 0 0 71 2 109
2019 Indeterminate (permanent) 13 35 36 13 3 0 0 48 16 4201
2019 Term 20 41 27 9 2 1 0 62 11 315
2019 Student 41 42 14 2 1 0 0 83 3 312
2018 Indeterminate (permanent) 9 31 40 15 5 0 0 40 20 3811
2018 Term 15 43 28 12 2 0 0 59 14 228
2018 Student 32 48 15 5 1 0 0 80 5 221
2017 Indeterminate (permanent) 7 30 41 14 6 0 0 38 21 3971
2017 Term 9 39 40 9 3 0 0 47 12 275
2017 Casual 20 46 25 7 2 0 0 66 9 94
2017 Student 28 46 22 3 1 0 0 74 5 208

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 9 21 40 22 8 0 0 30 30 4071
2020 Term 4 14 45 29 7 0 0 37 19 284
2020 Student 6 12 27 39 16 0 1 56 18 109
2019 Indeterminate (permanent) 8 18 41 24 8 0 0 33 26 4180
2019 Term 6 11 37 27 18 0 0 46 17 315
2019 Student 2 10 30 35 23 0 0 58 13 310
2018 Indeterminate (permanent) 8 21 40 23 7 0 0 30 30 3782
2018 Term 4 16 36 27 16 0 0 43 21 229
2018 Student 4 9 27 34 25 0 0 59 14 223
2017 Indeterminate (permanent) 7 20 42 23 8 0 0 30 28 3963
2017 Term 4 15 40 26 14 0 1 40 19 276
2017 Casual 1 7 39 33 20 0 0 53 8 95
2017 Student 2 10 27 32 28 0 0 60 12 208
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 49 18 0 61 39 4094
2020 Term 24 51 22 3 68 32 285
2020 Student 13 50 21 16 80 20 109

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 32 68 1308
2020 Term 44 56 68

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 21 13 7 6 1 9 72 14 4086
2020 Term 50 14 8 4 1 3 20 83 7 284
2020 Student 50 6 2 3 0 3 36 93 4 109
2019 Indeterminate (permanent) 40 20 15 10 9 1 6 64 20 4167
2019 Term 49 18 12 4 4 1 12 78 9 312
2019 Student 49 16 8 3 3 2 20 82 7 310
2018 Indeterminate (permanent) 38 19 14 10 10 1 8 63 22 3807
2018 Term 41 21 11 7 7 2 12 72 16 227
2018 Student 52 13 6 4 2 4 18 84 8 223

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 8 18 17 23 29 1 5 27 55 1305
2020 Term 16 30 16 9 15 5 10 54 27 68

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 4 13 15 26 40 1 2 18 67 1308
2020 Term 13 26 17 9 29 3 3 42 40 68
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