2020 Public Service Employee Survey Results by Theme for Agriculture and Agri-Food Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - CO

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 32 46 11 7 3 0 0 79 10 267
2020 CO-02 31 46 12 7 4 0 0 78 10 162
2020 CO-03 29 53 4 12 2 0 0 82 14 49
2019 CO 35 44 12 5 4 0 0 79 9 255
2019 CO-02 35 46 11 5 4 0 0 81 9 151
2019 CO-03 44 36 9 4 7 0 0 80 11 55
2018 CO 31 44 10 9 5 0 0 76 14 218
2018 CO-01 20 44 10 20 7 0 0 63 27 41
2018 CO-02 36 42 10 8 4 0 1 79 11 133
2017 CO 28 49 9 9 5 0 0 77 14 236
2017 CO-01 32 43 7 16 2 0 0 75 18 44
2017 CO-02 31 48 9 7 4 1 0 80 11 136
2017 CO-03 19 54 9 8 10 0 0 73 19 48
2014 CO 24 41 14 12 9 0 0 65 21 241
2014 CO-01 23 36 19 13 8 0 0 60 21 47
2014 CO-02 21 45 13 10 11 0 0 66 21 132
2014 CO-03 22 42 15 16 4 0 0 64 20 45

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 34 41 11 9 5 0 0 75 14 267
2020 CO-02 34 43 10 8 5 0 0 77 13 162
2020 CO-03 24 45 8 14 8 0 0 69 22 49
2019 CO 31 43 12 9 6 0 0 74 14 254
2019 CO-02 29 44 13 9 5 0 0 73 14 150
2019 CO-03 38 42 4 9 7 0 0 80 16 55
2018 CO 28 38 13 14 6 0 0 67 20 219
2018 CO-01 27 32 17 20 5 0 0 59 24 41
2018 CO-02 29 40 11 11 7 0 1 70 19 134
2017 CO 26 40 12 12 8 0 0 67 21 237
2017 CO-01 41 36 4 7 11 0 0 78 18 44
2017 CO-02 24 41 15 13 6 1 0 66 20 137
2017 CO-03 19 46 12 15 8 0 0 64 23 48

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 50 34 10 4 2 0 0 84 6 265
2020 CO-02 48 35 12 4 1 0 0 83 5 161
2020 CO-03 47 37 4 8 4 0 0 84 12 49
2019 CO 46 38 10 5 2 0 0 84 6 252
2019 CO-02 45 40 9 5 2 0 0 85 7 150
2019 CO-03 55 32 8 4 2 0 0 87 6 53
2018 CO 43 41 9 5 2 0 0 84 6 217
2018 CO-01 37 41 17 2 2 0 0 78 5 41
2018 CO-02 46 41 6 5 2 0 1 88 6 133
2017 CO 45 35 13 5 3 0 0 80 7 236
2017 CO-01 57 27 9 7 0 0 0 84 7 44
2017 CO-02 48 35 11 4 1 0 0 83 6 137
2017 CO-03 30 41 19 4 6 0 0 70 11 47
2014 CO 53 31 9 4 2 0 0 84 7 241
2014 CO-01 47 32 17 4 0 0 0 79 4 47
2014 CO-02 53 30 7 5 5 0 0 83 10 132
2014 CO-03 51 36 9 0 0 2 2 91 0 45

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 43 39 10 7 2 0 0 82 9 267
2020 CO-02 41 41 10 6 1 0 0 82 7 162
2020 CO-03 39 37 10 8 6 0 0 76 14 49
2019 CO 39 45 10 4 2 0 0 84 7 255
2019 CO-02 40 46 9 5 1 0 0 85 6 151
2019 CO-03 42 44 4 2 9 0 0 85 11 55
2018 CO 30 48 12 4 5 0 0 79 9 220
2018 CO-01 27 39 17 2 15 0 0 66 17 41
2018 CO-02 33 49 12 4 2 0 1 82 6 134
2017 CO 37 41 10 7 5 0 0 78 12 236
2017 CO-01 50 32 7 9 2 0 0 82 11 44
2017 CO-02 38 41 11 6 4 0 0 79 10 137
2017 CO-03 28 49 9 6 8 0 0 76 15 47
2014 CO 29 40 17 7 6 0 0 70 13 241
2014 CO-01 30 36 21 11 2 0 0 66 13 47
2014 CO-02 30 37 20 6 8 0 0 67 14 132
2014 CO-03 22 56 7 7 7 2 0 80 14 45

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 45 35 11 4 4 1 0 81 8 265
2020 CO-02 43 35 12 4 4 1 0 79 9 161
2020 CO-03 45 37 8 4 6 0 0 82 10 49
2019 CO 44 35 11 5 4 0 0 79 9 254
2019 CO-02 45 32 14 3 5 1 0 78 8 151
2019 CO-03 48 33 7 4 7 0 0 81 11 54
2018 CO 40 35 12 8 4 0 0 76 11 220
2018 CO-01 44 34 12 2 5 2 0 80 8 41
2018 CO-02 40 33 13 10 2 0 1 74 13 134
2017 CO 35 36 15 7 6 0 0 72 13 236
2017 CO-01 59 21 16 0 5 0 0 80 5 44
2017 CO-02 32 38 15 9 6 0 0 70 15 136
2017 CO-03 25 46 17 4 9 0 0 71 13 48
2014 CO 20 36 16 17 12 0 0 56 28 241
2014 CO-01 17 43 6 23 11 0 0 60 34 47
2014 CO-02 20 35 15 17 14 0 0 55 30 132
2014 CO-03 18 38 24 11 9 0 0 56 20 45

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 43 38 13 3 3 0 0 80 7 264
2020 CO-02 41 39 13 4 4 0 0 80 8 160
2020 CO-03 47 29 14 4 6 0 0 76 10 49
2019 CO 43 39 11 5 3 0 0 81 8 254
2019 CO-02 43 39 10 5 3 0 0 83 7 150
2019 CO-03 45 33 9 5 7 0 0 78 13 55
2018 CO 39 37 15 4 4 0 0 76 8 218
2018 CO-01 40 40 10 3 8 0 0 80 10 40
2018 CO-02 39 36 17 5 2 0 1 76 8 133
2017 CO 37 36 15 9 3 0 0 73 13 236
2017 CO-01 62 13 18 4 2 0 0 75 7 44
2017 CO-02 34 39 15 9 3 0 0 73 12 136
2017 CO-03 23 48 12 13 4 0 0 71 17 48
2014 CO 22 36 15 18 9 0 0 58 27 241
2014 CO-01 19 47 4 21 9 0 0 66 30 47
2014 CO-02 22 34 17 16 11 0 0 56 27 132
2014 CO-03 20 38 18 18 7 0 0 58 25 45

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 41 25 18 9 4 3 0 68 13 265
2020 CO-02 42 24 16 8 4 5 0 70 13 161
2020 CO-03 44 25 19 6 6 0 0 69 13 48
2019 CO 39 29 18 9 4 2 0 69 13 253
2019 CO-02 41 31 17 8 3 1 0 72 11 150
2019 CO-03 38 24 20 11 7 0 0 62 18 55
2018 CO 35 29 16 10 6 2 1 66 17 220
2018 CO-01 24 20 24 17 10 5 0 46 28 41
2018 CO-02 39 34 13 7 4 1 1 75 12 134
2017 CO 40 29 16 7 6 3 0 70 13 236
2017 CO-01 55 18 13 4 9 0 0 73 13 44
2017 CO-02 37 31 13 10 4 4 0 71 15 136
2017 CO-03 31 34 25 2 6 2 0 66 8 48
2014 CO 26 24 21 12 13 4 1 52 26 241
2014 CO-01 21 23 17 17 13 9 0 49 32 47
2014 CO-02 27 23 22 11 14 2 2 51 26 132
2014 CO-03 22 27 24 9 13 4 0 51 23 45
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 56 27 8 4 3 0 1 84 7 267
2020 CO-02 57 26 9 4 3 0 1 84 7 162
2020 CO-03 55 31 8 4 2 0 0 86 6 49
2019 CO 57 25 11 3 3 0 2 83 6 253
2019 CO-02 58 26 9 1 3 0 3 86 5 151
2019 CO-03 67 20 7 4 2 0 0 87 6 54

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 50 31 8 7 3 0 0 81 11 267
2020 CO-02 48 32 7 9 3 1 0 81 12 162
2020 CO-03 49 31 10 6 4 0 0 80 10 49
2019 CO 46 34 6 9 4 0 0 81 13 253
2019 CO-02 45 38 5 7 4 0 1 83 11 150
2019 CO-03 55 33 4 5 4 0 0 87 9 55
2018 CO 42 36 8 9 4 0 1 79 13 219
2018 CO-01 41 27 7 15 5 0 5 72 21 41
2018 CO-02 42 38 5 8 5 0 1 81 14 133
2017 CO 38 38 10 8 6 1 0 76 14 237
2017 CO-01 55 22 4 11 5 2 0 79 16 44
2017 CO-02 35 40 12 10 4 1 0 75 13 137
2017 CO-03 33 44 10 4 9 0 0 77 13 48
2014 CO 40 32 10 12 6 0 0 72 17 241
2014 CO-01 38 23 6 17 11 2 2 64 29 47
2014 CO-02 39 39 9 8 5 0 0 78 13 132
2014 CO-03 38 27 13 20 2 0 0 64 22 45

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 56 25 9 5 5 0 0 81 10 266
2020 CO-02 56 25 10 4 4 0 0 81 9 162
2020 CO-03 48 25 8 8 10 0 0 73 19 48
2019 CO 50 30 9 7 4 0 0 80 11 254
2019 CO-02 52 29 9 6 3 0 1 81 9 150
2019 CO-03 51 35 5 5 4 0 0 85 9 55
2018 CO 50 26 14 5 5 0 0 76 11 220
2018 CO-01 51 27 7 10 5 0 0 78 15 41
2018 CO-02 49 25 16 5 4 0 1 74 10 134
2017 CO 48 25 10 11 5 0 0 74 17 237
2017 CO-01 57 29 7 4 2 0 0 87 7 44
2017 CO-02 50 19 13 13 4 1 1 70 17 137
2017 CO-03 39 33 4 15 9 0 0 73 23 48
2014 CO 46 28 10 9 7 0 0 74 16 241
2014 CO-01 45 28 6 11 9 2 0 74 20 47
2014 CO-02 46 27 11 10 5 0 0 74 15 132
2014 CO-03 42 29 11 9 9 0 0 71 18 45

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 40 32 12 6 4 6 0 78 10 265
2020 CO-02 41 36 11 3 3 6 0 81 7 160
2020 CO-03 33 35 10 16 6 0 0 67 22 49
2019 CO 28 42 13 8 4 5 0 74 12 255
2019 CO-02 28 43 11 9 2 7 1 76 11 151
2019 CO-03 27 45 13 7 7 0 0 73 15 55
2018 CO 27 35 16 11 5 6 1 66 17 219
2018 CO-01 34 34 17 5 7 2 0 70 13 41
2018 CO-02 26 34 15 10 4 9 1 67 17 134
2017 CO 18 42 15 12 7 5 0 63 21 236
2017 CO-01 28 43 9 11 5 4 0 74 16 44
2017 CO-02 18 38 15 12 9 7 0 61 23 136
2017 CO-03 12 50 21 10 5 2 0 64 15 48
2014 CO 18 35 23 12 6 7 0 56 19 241
2014 CO-01 17 30 23 6 4 19 0 58 13 47
2014 CO-02 14 37 25 13 8 3 0 53 21 132
2014 CO-03 22 33 18 15 4 7 0 60 21 45

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 40 36 11 8 3 1 0 78 11 267
2020 CO-02 37 43 10 5 4 1 0 81 9 162
2020 CO-03 43 24 10 18 4 0 0 67 22 49
2019 CO 30 42 12 9 4 1 0 74 14 253
2019 CO-02 30 44 13 9 3 1 0 75 12 151
2019 CO-03 33 39 9 11 7 0 0 72 19 54
2018 CO 28 39 13 13 5 1 1 68 19 219
2018 CO-01 27 49 10 10 5 0 0 76 15 41
2018 CO-02 28 38 12 14 5 1 1 68 20 134
2017 CO 21 36 18 17 6 2 0 58 24 237
2017 CO-01 37 29 16 11 5 2 0 68 16 44
2017 CO-02 19 33 18 22 6 1 0 53 29 137
2017 CO-03 15 46 27 6 5 2 0 61 11 48
2014 CO 17 37 19 18 9 1 0 54 27 241
2014 CO-01 15 38 19 13 11 4 0 56 24 47
2014 CO-02 16 36 17 19 11 0 1 53 30 132
2014 CO-03 18 29 25 22 4 2 0 48 27 45

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 27 36 16 11 6 4 0 66 18 267
2020 CO-02 23 40 16 11 7 3 0 65 18 162
2020 CO-03 24 37 16 18 4 0 0 61 22 49
2019 CO 17 39 22 15 5 2 0 57 21 255
2019 CO-02 18 37 23 15 5 1 1 56 20 151
2019 CO-03 15 40 15 20 11 0 0 55 31 55
2018 CO 15 34 21 19 9 3 0 50 28 220
2018 CO-01 15 32 24 17 10 2 0 48 28 41
2018 CO-02 15 36 19 18 9 3 1 53 28 134
2017 CO 12 29 24 22 10 2 0 42 33 237
2017 CO-01 21 38 19 16 5 2 0 60 21 44
2017 CO-02 11 25 25 24 12 3 0 37 37 137
2017 CO-03 6 31 29 25 9 0 0 37 34 48
2014 CO 10 26 21 26 14 2 0 38 41 241
2014 CO-01 6 23 23 26 11 8 2 33 41 47
2014 CO-02 11 27 19 26 16 1 0 38 43 132
2014 CO-03 9 27 16 36 13 0 0 36 49 45

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 24 42 15 13 3 2 0 68 17 266
2020 CO-02 22 48 15 10 3 2 0 70 14 162
2020 CO-03 27 31 20 18 4 0 0 57 22 49
2019 CO 16 42 18 19 6 0 0 58 24 252
2019 CO-02 16 41 18 20 5 0 0 57 25 149
2019 CO-03 13 42 13 24 7 2 0 56 31 55
2018 CO 17 34 18 22 7 1 0 52 30 219
2018 CO-01 20 22 22 24 10 2 0 43 35 41
2018 CO-02 17 38 14 23 7 1 1 55 31 133
2017 CO 13 38 20 20 8 1 0 52 28 237
2017 CO-01 25 39 21 11 5 0 0 63 16 44
2017 CO-02 11 35 21 22 10 1 0 47 32 137
2017 CO-03 6 48 16 21 7 2 0 55 28 48
2014 CO 8 35 20 23 12 1 0 44 36 241
2014 CO-01 9 32 21 21 15 2 0 41 37 47
2014 CO-02 6 39 20 23 11 1 0 45 34 132
2014 CO-03 13 22 24 22 18 0 0 36 40 45
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 34 38 9 13 5 0 0 73 18 267
2020 CO-02 33 40 7 15 4 0 1 73 20 162
2020 CO-03 22 45 8 16 8 0 0 67 24 49
2019 CO 26 41 14 13 6 0 0 67 19 253
2019 CO-02 25 45 13 11 7 0 0 69 18 150
2019 CO-03 31 33 11 16 9 0 0 64 25 55
2018 CO 26 34 15 13 11 0 0 61 25 219
2018 CO-01 34 32 10 10 15 0 0 66 24 41
2018 CO-02 26 33 17 14 10 0 1 59 23 133
2017 CO 24 39 14 13 10 0 0 63 23 237
2017 CO-01 37 39 2 11 11 0 0 75 22 44
2017 CO-02 22 40 16 15 6 0 0 62 22 137
2017 CO-03 19 37 19 10 15 0 0 56 25 48
2014 CO 21 34 17 16 11 0 0 55 28 241
2014 CO-01 23 36 19 13 9 0 0 60 21 47
2014 CO-02 20 36 12 17 14 0 1 56 32 132
2014 CO-03 22 27 27 13 9 2 0 50 23 45

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 32 41 13 11 3 0 0 73 14 266
2020 CO-02 30 42 13 13 2 0 0 72 15 161
2020 CO-03 24 45 10 16 4 0 0 69 20 49
2019 CO 28 51 9 10 2 0 0 79 12 250
2019 CO-02 28 51 9 9 3 0 0 78 12 148
2019 CO-03 25 55 6 13 2 0 0 79 15 53
2018 CO 25 45 13 13 4 0 0 70 17 219
2018 CO-01 24 41 12 20 2 0 0 66 22 41
2018 CO-02 25 46 11 13 4 0 1 71 17 134
2017 CO 25 46 11 13 6 0 0 71 19 237
2017 CO-01 41 41 7 7 5 0 0 82 11 44
2017 CO-02 24 44 12 17 4 0 0 68 20 137
2017 CO-03 15 56 10 6 13 0 0 71 19 48

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 45 33 11 4 6 0 0 79 10 267
2020 CO-02 44 35 12 4 6 1 0 79 9 162
2020 CO-03 45 29 10 6 10 0 0 73 16 49
2019 CO 45 32 9 7 6 0 0 77 13 255
2019 CO-02 45 33 6 10 5 0 1 79 15 151
2019 CO-03 45 35 11 5 4 0 0 80 9 55
2018 CO 35 36 15 8 5 0 1 72 13 220
2018 CO-01 41 37 7 7 7 0 0 78 15 41
2018 CO-02 36 33 19 7 4 0 1 70 11 134
2017 CO 40 33 11 9 6 0 0 74 15 237
2017 CO-01 57 22 7 11 2 0 0 80 14 44
2017 CO-02 38 36 12 9 4 1 0 74 14 137
2017 CO-03 33 33 12 6 13 0 2 68 19 48
2014 CO 39 34 7 13 6 0 0 74 19 241
2014 CO-01 38 34 9 9 9 0 2 74 17 47
2014 CO-02 39 36 8 12 5 0 0 74 17 132
2014 CO-03 38 33 4 20 4 0 0 71 24 45

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 29 44 13 11 2 0 1 73 13 265
2020 CO-02 28 47 11 11 3 0 1 75 14 160
2020 CO-03 33 43 16 6 2 0 0 76 8 49
2019 CO 30 46 9 9 5 0 0 76 15 253
2019 CO-02 29 50 9 9 3 0 0 79 13 150
2019 CO-03 30 43 13 6 7 0 2 74 13 54
2018 CO 24 49 8 16 3 0 0 73 19 219
2018 CO-01 24 37 10 24 5 0 0 61 29 41
2018 CO-02 25 51 8 13 1 0 1 77 15 134
2017 CO 24 45 11 17 3 0 0 69 20 236
2017 CO-01 32 57 5 4 2 0 0 89 7 44
2017 CO-02 24 43 10 21 2 0 0 67 23 137
2017 CO-03 17 40 17 19 6 0 0 57 25 47
2014 CO 27 39 13 13 7 1 0 66 21 241
2014 CO-01 30 32 13 19 6 0 0 62 26 47
2014 CO-02 24 40 14 12 9 1 0 64 21 132
2014 CO-03 31 38 11 13 4 2 0 71 18 45

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 49 28 10 4 5 1 3 80 10 267
2020 CO-02 48 29 10 4 4 2 2 81 8 162
2020 CO-03 47 27 8 6 10 0 2 75 17 49

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 24 39 15 12 8 1 0 64 20 267
2020 CO-02 20 44 15 12 7 1 0 66 19 162
2020 CO-03 24 31 18 16 10 0 0 55 27 49
2019 CO 19 39 23 10 9 1 0 58 20 253
2019 CO-02 15 44 24 9 8 1 0 59 17 151
2019 CO-03 28 33 17 13 9 0 0 61 22 54
2018 CO 19 32 19 16 11 0 1 52 28 219
2018 CO-01 27 17 15 22 20 0 0 44 41 41
2018 CO-02 16 38 18 15 11 1 2 55 26 133
2017 CO 19 39 18 14 8 2 0 59 23 237
2017 CO-01 40 33 11 7 7 2 0 75 14 44
2017 CO-02 15 40 20 17 6 2 1 57 23 137
2017 CO-03 12 37 23 15 13 0 0 50 27 48
2014 CO 16 30 19 21 13 1 0 47 34 241
2014 CO-01 26 26 19 15 15 0 0 51 30 47
2014 CO-02 12 31 20 23 12 1 1 43 36 132
2014 CO-03 13 31 18 18 15 4 0 47 35 45

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 24 29 16 15 12 1 3 55 29 266
2020 CO-02 19 36 16 14 11 1 3 58 26 161
2020 CO-03 31 10 22 18 14 0 4 43 34 49
2019 CO 17 34 20 13 14 1 2 52 27 255
2019 CO-02 15 32 23 13 13 1 3 50 27 151
2019 CO-03 24 33 15 13 15 0 2 57 28 55
2018 CO 16 32 12 17 19 1 4 50 37 219
2018 CO-01 18 33 10 15 23 0 3 51 38 40
2018 CO-02 16 31 10 18 19 1 5 50 40 134
2017 CO 15 33 17 16 17 2 1 49 34 237
2017 CO-01 30 34 9 9 16 0 2 65 25 44
2017 CO-02 11 33 18 18 16 3 1 46 36 137
2017 CO-03 12 31 23 15 19 0 0 44 34 48
2014 CO 11 20 14 22 29 2 1 32 53 241
2014 CO-01 11 13 15 15 45 2 0 24 61 47
2014 CO-02 6 25 13 24 28 2 2 32 54 132
2014 CO-03 20 13 11 27 27 2 0 34 54 45

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 46 27 12 8 3 1 4 76 11 267
2020 CO-02 41 31 11 10 2 1 4 75 13 162
2020 CO-03 43 24 12 12 2 0 6 72 15 49
2019 CO 42 30 12 8 5 0 2 74 14 254
2019 CO-02 43 29 15 7 4 0 2 73 12 150
2019 CO-03 35 33 9 13 7 2 2 70 21 55

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 48 31 9 6 2 1 3 82 8 266
2020 CO-02 45 35 10 5 1 1 2 83 6 162
2020 CO-03 58 17 8 8 2 0 6 80 11 48
2019 CO 45 28 15 7 2 1 2 76 9 255
2019 CO-02 45 29 15 8 1 0 2 76 9 151
2019 CO-03 55 24 11 5 4 2 0 80 9 55

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 77 7 6 3 2 2 3 89 5 266
2020 CO-02 77 7 7 2 2 2 2 88 5 161
2020 CO-03 84 4 4 0 2 0 6 93 2 49
2019 CO 78 8 4 2 2 5 2 92 4 252
2019 CO-02 79 7 5 1 1 5 1 92 3 150
2019 CO-03 83 7 0 4 2 2 2 94 6 54

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 80 10 3 1 1 0 6 95 2 267
2020 CO-02 81 10 2 1 0 1 5 97 1 162
2020 CO-03 86 4 2 0 2 0 6 96 2 49
2019 CO 84 5 1 2 0 3 5 96 3 255
2019 CO-02 91 2 1 1 0 2 4 99 1 151
2019 CO-03 82 7 0 4 0 2 5 96 4 55

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 31 45 10 12 3 0 0 75 15 267
2020 CO-02 27 48 10 12 2 0 0 75 15 162
2020 CO-03 39 39 6 10 6 0 0 78 16 49
2019 CO 29 47 9 11 4 0 0 76 15 253
2019 CO-02 25 52 8 9 6 0 0 77 15 150
2019 CO-03 46 37 4 11 2 0 0 83 13 54
2018 CO 31 41 10 11 6 0 0 72 18 219
2018 CO-01 22 46 12 15 5 0 0 68 20 41
2018 CO-02 29 41 10 13 8 0 1 70 20 133
2017 CO 28 46 6 13 7 0 0 74 19 236
2017 CO-01 43 36 4 9 7 0 0 80 16 44
2017 CO-02 23 47 9 15 6 0 0 70 21 137
2017 CO-03 34 51 0 9 6 0 0 85 15 47
2014 CO 20 43 13 13 11 0 0 63 24 241
2014 CO-01 11 51 11 17 11 0 0 62 28 47
2014 CO-02 18 38 16 14 14 0 0 56 28 132
2014 CO-03 25 55 9 4 7 0 0 80 11 45

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 33 39 12 11 4 0 0 73 15 267
2020 CO-02 30 44 10 12 4 0 0 74 16 162
2020 CO-03 35 35 12 14 4 0 0 69 18 49
2019 CO 30 42 13 10 6 0 0 71 15 253
2019 CO-02 27 42 14 11 5 0 0 69 17 149
2019 CO-03 44 33 11 5 7 0 0 76 13 55
2018 CO 29 40 9 13 9 0 0 70 21 220
2018 CO-01 32 39 15 10 5 0 0 71 15 41
2018 CO-02 30 39 7 14 10 0 1 69 24 134
2017 CO 31 37 10 13 8 0 0 69 21 236
2017 CO-01 46 32 2 13 7 0 0 78 20 44
2017 CO-02 30 36 12 14 9 0 0 66 22 137
2017 CO-03 23 47 13 9 6 0 2 71 16 47
2014 CO 25 40 11 12 13 0 0 65 25 240
2014 CO-01 21 43 17 9 11 0 0 64 19 47
2014 CO-02 23 40 11 11 14 1 0 63 25 131
2014 CO-03 25 40 7 18 11 0 0 65 29 45

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 38 39 12 7 3 0 0 78 10 266
2020 CO-02 35 43 11 8 3 0 0 78 11 161
2020 CO-03 39 39 14 6 2 0 0 78 8 49
2019 CO 32 48 10 7 3 0 0 80 10 253
2019 CO-02 30 52 8 7 3 0 0 82 10 150
2019 CO-03 33 45 11 5 5 0 0 78 11 55
2018 CO 28 41 11 14 5 0 0 69 20 219
2018 CO-01 34 29 22 10 5 0 0 63 15 41
2018 CO-02 24 44 10 16 6 0 1 68 22 133
2017 CO 30 40 11 14 5 0 0 70 19 235
2017 CO-01 48 29 12 11 0 0 0 77 11 44
2017 CO-02 28 43 10 16 3 0 0 71 19 136
2017 CO-03 21 45 15 9 11 0 0 66 19 47
2014 CO 24 38 15 14 9 0 0 62 23 241
2014 CO-01 19 49 11 15 4 2 0 70 20 47
2014 CO-02 22 37 16 14 11 0 0 59 25 132
2014 CO-03 25 38 15 9 13 0 0 62 22 45

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 22 45 19 8 3 3 0 69 11 266
2020 CO-02 18 45 22 7 4 3 1 65 12 161
2020 CO-03 29 43 14 12 2 0 0 71 14 49
2019 CO 20 46 17 10 3 4 0 69 13 255
2019 CO-02 19 48 16 9 3 5 0 70 13 151
2019 CO-03 27 49 13 5 4 2 0 78 9 55
2018 CO 17 40 24 11 6 1 1 58 18 220
2018 CO-01 20 29 27 15 5 5 0 51 21 41
2018 CO-02 16 40 24 10 7 1 1 58 18 134
2017 CO 13 47 20 9 7 4 0 63 16 237
2017 CO-01 25 41 11 4 11 7 0 71 17 44
2017 CO-02 8 46 25 11 6 4 0 56 17 137
2017 CO-03 14 60 12 7 4 0 2 76 11 48

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 42 34 10 10 3 0 0 76 13 267
2020 CO-02 46 34 9 8 2 0 0 80 10 162
2020 CO-03 29 35 14 18 4 0 0 63 22 49
2019 CO 52 28 7 9 4 0 0 80 13 255
2019 CO-02 58 28 6 6 3 0 0 85 9 151
2019 CO-03 45 27 7 15 5 0 0 73 20 55
2018 CO 46 34 8 6 5 0 1 81 11 218
2018 CO-01 40 33 8 8 13 0 0 73 20 40
2018 CO-02 47 38 5 5 3 0 2 86 8 133
2017 CO 45 34 8 8 5 0 0 79 13 235
2017 CO-01 59 25 7 9 0 0 0 84 9 44
2017 CO-02 42 34 8 10 5 0 1 77 15 136
2017 CO-03 38 38 11 2 9 2 0 78 11 47
2014 CO 42 34 10 10 4 0 0 76 14 240
2014 CO-01 49 32 6 9 4 0 0 81 13 47
2014 CO-02 42 34 9 10 5 0 0 75 15 131
2014 CO-03 38 38 11 11 2 0 0 76 13 45

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 25 42 17 12 4 0 0 67 16 262
2020 CO-02 30 43 15 11 1 1 0 73 12 157
2020 CO-03 8 33 27 16 16 0 0 41 33 49
2019 CO 35 38 15 7 4 0 0 74 12 254
2019 CO-02 39 37 14 7 3 0 0 76 10 150
2019 CO-03 25 40 15 13 7 0 0 65 20 55
2018 CO 29 40 17 9 4 0 0 70 13 220
2018 CO-01 41 39 12 5 2 0 0 80 7 41
2018 CO-02 30 39 16 10 4 1 1 70 14 134
2017 CO 31 42 18 5 3 0 0 73 9 236
2017 CO-01 52 41 0 0 2 2 2 98 2 44
2017 CO-02 27 44 20 7 1 0 0 71 9 136
2017 CO-03 21 38 27 4 10 0 0 59 14 48
2014 CO 35 34 19 9 3 0 0 69 12 241
2014 CO-01 49 32 19 0 0 0 0 81 0 47
2014 CO-02 37 34 16 9 4 0 0 71 13 132
2014 CO-03 18 36 29 13 4 0 0 53 18 45

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 43 57 267
2020 CO-02 43 57 162
2020 CO-03 49 51 49

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 57 19 9 1 1 4 7 87 3 267
2020 CO-02 58 20 8 1 1 5 6 88 3 162
2020 CO-03 57 22 8 2 0 4 6 89 2 49

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 CO 30 41 30 266
2020 CO-02 24 43 32 161
2020 CO-03 43 41 16 49
2019 CO 31 36 33 254
2019 CO-02 25 44 31 150
2019 CO-03 35 38 27 55
2018 CO 29 39 32 220
2018 CO-01 32 22 46 41
2018 CO-02 26 43 31 134
2017 CO 32 39 29 236
2017 CO-01 32 30 38 44
2017 CO-02 27 47 26 136
2017 CO-03 43 25 31 48
2014 CO 35 31 34 241
2014 CO-01 45 21 34 47
2014 CO-02 30 33 37 132
2014 CO-03 36 33 31 45

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 CO 22 43 23 6 3 4 79
2020 CO-02 21 33 31 8 3 5 39
2020 CO-03 24 57 10 0 5 5 21
2019 CO 13 53 23 4 1 6 79
2019 CO-02 14 57 19 5 0 5 37
2018 CO 19 48 22 2 2 8 64
2018 CO-02 23 37 26 3 0 11 35
2017 CO 21 40 25 5 1 7 75
2017 CO-01 7 58 28 0 0 7 14
2017 CO-02 27 35 24 8 3 3 37
2017 CO-03 24 38 24 5 0 10 21
2014 CO 19 34 37 7 9999 2 84
2014 CO-01 5 48 43 0 9999 5 21
2014 CO-02 26 28 36 8 9999 3 39
2014 CO-03 13 38 38 13 9999 0 16
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 41 48 6 4 1 0 0 89 5 264
2020 CO-02 36 51 6 6 1 0 1 87 7 160
2020 CO-03 45 45 6 2 2 0 0 90 4 49
2019 CO 37 50 6 6 1 0 0 88 7 252
2019 CO-02 35 54 4 6 1 0 0 89 7 150
2019 CO-03 36 49 4 8 4 0 0 85 11 53
2018 CO 42 44 6 6 2 0 0 86 8 219
2018 CO-01 50 35 3 8 5 0 0 85 13 40
2018 CO-02 37 47 7 7 1 0 1 85 8 134
2017 CO 36 45 8 8 3 0 0 81 11 236
2017 CO-01 57 27 7 9 0 0 0 84 9 44
2017 CO-02 31 48 10 9 1 0 0 80 10 136
2017 CO-03 31 52 6 4 7 0 0 83 11 48
2014 CO 33 39 13 8 5 0 0 73 14 241
2014 CO-01 26 42 19 11 2 0 0 68 13 47
2014 CO-02 31 39 13 8 8 1 1 71 15 132
2014 CO-03 36 40 11 11 2 0 0 76 13 45

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 30 51 11 7 0 0 0 81 8 265
2020 CO-02 25 55 12 8 0 0 0 80 8 161
2020 CO-03 31 45 14 8 2 0 0 76 10 49
2019 CO 30 47 13 9 1 0 0 77 10 255
2019 CO-02 25 56 11 7 1 0 0 81 8 151
2019 CO-03 29 35 16 16 4 0 0 64 20 55
2018 CO 29 45 16 10 1 0 0 74 11 219
2018 CO-01 46 29 15 10 0 0 0 76 10 41
2018 CO-02 22 52 13 10 1 0 1 75 11 134
2017 CO 23 52 15 8 3 0 0 75 11 237
2017 CO-01 34 53 11 2 0 0 0 86 2 44
2017 CO-02 21 49 18 10 1 0 0 70 12 137
2017 CO-03 17 56 10 9 6 2 0 74 15 48
2014 CO 18 51 15 12 3 1 0 70 15 241
2014 CO-01 23 53 11 13 0 0 0 77 13 47
2014 CO-02 14 55 14 11 5 2 0 70 16 132
2014 CO-03 16 47 22 9 4 2 0 64 14 45

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 6 19 44 23 6 0 1 29 26 267
2020 CO-02 7 18 48 23 3 1 1 27 25 162
2020 CO-03 6 29 39 22 4 0 0 27 35 49
2019 CO 6 27 41 20 5 1 1 25 33 255
2019 CO-02 7 23 39 22 7 1 1 29 31 151
2019 CO-03 5 27 51 15 0 2 0 15 33 55
2018 CO 6 25 42 20 5 1 0 25 31 219
2018 CO-01 8 30 30 25 3 5 0 29 39 40
2018 CO-02 6 21 43 22 7 0 1 29 27 134
2017 CO 8 22 40 22 6 1 1 29 31 236
2017 CO-01 5 11 43 28 9 5 0 38 16 44
2017 CO-02 7 27 38 20 8 0 1 28 34 136
2017 CO-03 13 17 48 19 0 2 2 19 31 48
2014 CO 12 25 46 12 1 0 2 14 39 239
2014 CO-01 7 22 59 7 2 2 2 9 30 46
2014 CO-02 14 32 37 14 1 0 2 15 47 132
2014 CO-03 16 16 61 5 0 0 2 5 33 44

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 3 14 25 36 20 2 1 57 17 265
2020 CO-02 2 15 27 37 16 2 1 54 18 162
2020 CO-03 4 19 23 42 13 0 0 54 23 48
2019 CO 3 13 31 39 12 2 0 52 16 255
2019 CO-02 3 12 30 40 14 1 1 55 15 151
2019 CO-03 4 7 35 44 9 2 0 54 11 55
2018 CO 5 16 28 35 12 2 2 48 22 219
2018 CO-01 10 20 20 28 13 8 3 44 33 40
2018 CO-02 3 16 28 37 13 1 2 51 20 134
2017 CO 6 16 29 30 15 3 2 47 23 236
2017 CO-01 5 11 21 31 19 9 4 58 18 44
2017 CO-02 5 20 31 26 16 1 1 43 25 136
2017 CO-03 9 10 31 40 8 0 2 49 19 48
2014 CO 17 23 38 15 5 0 1 21 41 240
2014 CO-01 17 20 37 15 7 2 2 23 39 46
2014 CO-02 16 23 41 14 5 0 1 19 40 132
2014 CO-03 18 29 29 20 2 0 2 23 48 45

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 13 24 38 17 6 0 1 24 38 267
2020 CO-02 15 27 33 19 6 0 1 24 42 162
2020 CO-03 12 20 57 10 0 0 0 10 33 49
2019 CO 16 32 34 12 4 1 1 16 49 254
2019 CO-02 19 31 33 11 4 0 1 16 51 150
2019 CO-03 11 31 47 9 0 2 0 9 43 55
2018 CO 19 33 28 15 4 0 1 19 53 218
2018 CO-01 23 23 25 18 8 3 3 26 47 40
2018 CO-02 16 35 29 17 2 0 2 18 52 133
2017 CO 24 26 27 16 6 0 1 22 50 235
2017 CO-01 14 9 43 18 9 2 4 29 24 44
2017 CO-02 26 31 21 15 7 0 0 22 57 136
2017 CO-03 26 25 30 17 2 0 0 19 51 47
2014 CO 37 30 26 4 2 0 1 6 67 240
2014 CO-01 24 39 22 4 4 2 4 9 67 46
2014 CO-02 38 29 26 5 2 0 0 7 67 132
2014 CO-03 42 25 29 2 2 0 0 4 67 45

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 9 18 35 30 8 1 0 38 27 265
2020 CO-02 11 15 36 29 7 1 1 37 26 162
2019 CO 10 24 39 20 5 0 0 25 35 254
2019 CO-02 11 23 40 20 6 0 1 26 34 150
2019 CO-03 9 31 40 16 2 2 0 19 41 55
2018 CO 9 25 38 19 7 0 1 26 35 217
2018 CO-01 0 23 40 23 10 3 3 34 24 40
2018 CO-02 8 27 39 17 6 0 2 24 36 132
2017 CO 12 21 38 19 7 0 1 27 34 235
2017 CO-01 5 13 34 27 14 2 4 45 19 44
2017 CO-02 13 25 39 17 7 0 0 23 37 136
2017 CO-03 19 23 34 19 4 0 0 23 43 47
2014 CO 14 30 34 18 4 0 0 22 44 241
2014 CO-01 6 21 40 23 6 0 2 30 28 47
2014 CO-02 18 29 30 19 4 0 0 23 47 132
2014 CO-03 13 40 36 9 2 0 0 11 53 45

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 9 22 30 24 12 2 1 37 32 266
2020 CO-02 8 21 35 23 11 2 1 34 30 161
2020 CO-03 14 39 20 20 4 2 0 25 54 49
2019 CO 10 23 34 24 6 1 2 31 34 252
2019 CO-02 10 23 36 22 6 1 2 29 34 150
2019 CO-03 13 17 35 28 6 2 0 34 30 54
2018 CO 14 21 37 20 5 1 2 26 36 219
2018 CO-01 13 15 38 20 10 3 3 32 29 40
2018 CO-02 14 19 37 21 4 1 3 26 35 134
2017 CO 15 24 31 21 6 1 2 28 40 235
2017 CO-01 7 16 20 34 19 2 2 55 24 44
2017 CO-02 17 26 33 18 3 1 2 22 44 136
2017 CO-03 15 23 34 21 6 0 0 28 39 47
2014 CO 31 29 24 12 2 1 1 14 61 240
2014 CO-01 20 35 26 11 2 4 2 14 58 46
2014 CO-02 33 25 24 14 2 0 1 17 59 132
2014 CO-03 31 38 27 4 0 0 0 4 69 45

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 7 14 28 33 13 3 1 48 22 266
2020 CO-02 6 13 33 31 11 3 2 45 20 162
2020 CO-03 6 21 23 42 8 0 0 50 27 48
2019 CO 8 20 31 30 7 2 2 39 29 254
2019 CO-02 8 19 30 33 6 1 2 40 28 151
2019 CO-03 6 15 41 28 7 4 0 37 21 54
2018 CO 11 15 34 25 10 1 4 36 28 215
2018 CO-01 15 18 30 13 13 3 10 29 37 40
2018 CO-02 11 16 34 26 8 1 4 36 28 130
2017 CO 10 18 32 26 9 2 3 37 29 236
2017 CO-01 9 16 31 25 12 5 2 40 26 44
2017 CO-02 10 19 32 25 9 1 3 36 31 136
2017 CO-03 11 14 33 31 6 0 4 39 26 48
2014 CO 13 20 36 21 6 1 3 28 35 240
2014 CO-01 11 22 39 13 2 7 7 18 37 46
2014 CO-02 16 19 33 23 7 0 2 30 36 132
2014 CO-03 9 24 42 18 4 0 2 23 34 45

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 13 17 44 19 6 0 1 26 30 264
2020 CO-02 14 18 42 19 6 0 1 25 33 161
2020 CO-03 10 19 58 13 0 0 0 13 29 48
2019 CO 14 28 37 15 4 1 1 20 42 254
2019 CO-02 17 25 37 13 6 0 1 20 43 150
2019 CO-03 9 27 38 22 0 4 0 23 38 55
2018 CO 15 24 39 17 3 1 1 20 40 219
2018 CO-01 13 23 43 13 5 5 0 18 37 40
2018 CO-02 12 25 40 19 2 0 1 22 37 134
2017 CO 22 28 30 12 6 1 1 18 51 237
2017 CO-01 14 11 39 16 13 5 2 31 27 44
2017 CO-02 22 31 29 12 5 1 0 17 53 137
2017 CO-03 27 31 29 10 0 0 2 11 60 48
2014 CO 33 26 32 7 2 1 1 8 59 239
2014 CO-01 17 37 24 13 2 2 4 16 58 46
2014 CO-02 34 24 34 5 2 0 0 8 59 131
2014 CO-03 40 25 29 4 0 2 0 4 66 45

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 6 16 36 32 9 0 0 42 22 267
2020 CO-02 6 16 37 33 7 0 1 40 22 162
2020 CO-03 10 16 39 31 4 0 0 35 27 49
2019 CO 19 20 37 18 4 0 1 22 40 255
2019 CO-02 19 17 42 19 3 0 1 22 36 151
2019 CO-03 25 25 27 16 4 2 0 20 52 55

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 18 45 18 12 5 1 0 64 17 267
2020 CO-02 15 45 20 13 4 2 0 61 18 162
2020 CO-03 16 43 22 12 6 0 0 59 18 49
2019 CO 14 44 19 17 4 2 0 59 21 254
2019 CO-02 12 47 17 19 3 2 0 61 22 150
2019 CO-03 11 40 22 18 7 2 0 52 26 55

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 47 30 11 8 4 0 1 77 12 267
2020 CO-02 47 31 10 8 3 0 1 78 11 162
2020 CO-03 43 33 10 8 6 0 0 76 14 49
2019 CO 44 35 7 7 5 1 0 80 12 255
2019 CO-02 48 34 6 7 5 1 0 82 12 151
2019 CO-03 49 31 9 2 7 0 2 81 9 55
2018 CO 38 35 11 8 5 2 0 75 14 219
2018 CO-01 44 27 12 10 7 0 0 71 17 41
2018 CO-02 37 36 11 7 4 3 1 76 12 134
2017 CO 40 32 11 11 5 1 0 72 16 237
2017 CO-01 38 23 14 20 5 0 0 61 25 44
2017 CO-02 44 28 13 9 4 1 0 73 14 137
2017 CO-03 34 50 4 6 4 2 0 85 11 48
2014 CO 40 33 8 9 10 0 0 73 19 241
2014 CO-01 26 36 9 19 9 2 0 63 28 47
2014 CO-02 43 32 5 9 12 0 0 74 21 132
2014 CO-03 38 33 20 2 7 0 0 71 9 45

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 53 34 6 5 2 0 0 87 7 266
2020 CO-02 57 35 3 4 2 0 0 91 6 161
2020 CO-03 39 39 12 6 4 0 0 78 10 49
2019 CO 45 38 7 8 1 0 0 84 9 255
2019 CO-02 51 36 5 7 1 0 0 87 9 151
2019 CO-03 42 38 7 9 2 0 2 81 11 55
2018 CO 44 35 8 7 4 0 0 80 12 218
2018 CO-01 54 32 2 7 5 0 0 85 12 41
2018 CO-02 47 35 8 6 4 0 1 82 10 133
2017 CO 35 43 7 10 6 0 0 78 16 237
2017 CO-01 29 37 4 22 7 0 0 66 29 44
2017 CO-02 41 40 9 5 4 0 0 82 10 137
2017 CO-03 21 56 4 13 7 0 0 77 19 48
2014 CO 38 42 7 9 5 0 0 79 14 241
2014 CO-01 34 40 6 13 6 0 0 74 19 47
2014 CO-02 36 43 6 10 5 0 0 79 15 132
2014 CO-03 42 36 13 4 4 0 0 78 9 45

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 43 42 10 3 2 0 0 85 5 263
2020 CO-02 42 47 9 1 1 0 0 89 3 159
2020 CO-03 39 43 8 6 4 0 0 82 10 49
2019 CO 44 41 8 5 2 1 0 86 6 254
2019 CO-02 47 40 7 4 1 1 0 88 5 150
2019 CO-03 45 40 7 2 4 0 2 87 6 55
2018 CO 37 47 10 4 1 1 0 85 6 218
2018 CO-01 44 46 5 5 0 0 0 90 5 41
2018 CO-02 35 44 13 5 2 2 1 81 6 133

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 32 46 10 6 3 2 0 80 10 267
2020 CO-02 28 49 10 8 2 2 0 79 11 162
2020 CO-03 39 41 14 2 4 0 0 80 6 49
2019 CO 31 48 10 7 2 1 0 80 10 255
2019 CO-02 34 48 7 9 2 1 0 83 11 151
2019 CO-03 33 47 9 7 4 0 0 80 11 55
2018 CO 33 44 14 6 3 0 0 77 9 218
2018 CO-01 32 44 17 2 5 0 0 76 7 41
2018 CO-02 36 41 13 6 3 0 1 77 9 134
2017 CO 28 44 16 6 3 2 0 74 9 236
2017 CO-01 43 37 7 7 0 5 2 86 7 44
2017 CO-02 26 43 22 5 4 1 0 69 9 136
2017 CO-03 23 54 10 6 2 4 0 80 9 48
2014 CO 33 36 17 7 4 3 0 71 11 241
2014 CO-01 40 36 11 4 0 8 0 84 5 47
2014 CO-02 30 38 16 7 7 2 0 70 14 132
2014 CO-03 27 33 27 9 2 2 0 62 11 45

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 41 35 14 3 3 4 0 79 7 266
2020 CO-02 36 36 16 4 2 5 0 77 6 162
2020 CO-03 47 33 12 0 6 2 0 81 6 49
2019 CO 43 42 9 2 1 2 1 87 3 253
2019 CO-02 48 39 9 1 1 1 1 88 3 150
2019 CO-03 36 51 7 2 2 0 2 89 4 55
2018 CO 46 35 12 4 2 1 1 82 6 219
2018 CO-01 49 34 10 5 0 0 2 85 5 41
2018 CO-02 44 35 12 3 3 2 1 82 6 133
2017 CO 36 39 14 4 2 3 1 78 7 237
2017 CO-01 46 36 4 2 2 7 2 90 5 44
2017 CO-02 35 36 19 4 3 3 1 74 7 137
2017 CO-03 25 52 12 6 0 2 2 81 6 48
2014 CO 41 35 15 2 2 4 0 79 5 241
2014 CO-01 43 38 9 2 0 8 0 88 2 47
2014 CO-02 41 35 17 2 4 2 0 78 5 132
2014 CO-03 31 38 18 4 2 7 0 74 7 45

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 52 36 7 3 2 0 0 88 5 266
2020 CO-02 50 40 4 4 2 0 0 90 6 161
2020 CO-03 53 29 14 0 4 0 0 82 4 49
2019 CO 53 37 6 3 2 0 0 89 5 253
2019 CO-02 54 36 5 4 1 0 0 90 5 151
2019 CO-03 51 36 4 4 6 0 0 87 9 53
2018 CO 46 40 8 4 2 0 0 87 6 218
2018 CO-01 59 32 2 2 5 0 0 90 7 41
2018 CO-02 43 43 8 5 2 0 1 86 6 133
2017 CO 40 42 10 6 3 0 0 81 9 235
2017 CO-01 57 30 7 5 2 0 0 87 7 44
2017 CO-02 39 42 12 5 3 0 0 80 8 136
2017 CO-03 28 55 6 6 5 0 0 83 11 47
2014 CO 39 37 14 7 2 1 0 76 10 241
2014 CO-01 38 38 17 4 0 2 0 78 4 47
2014 CO-02 37 36 13 10 3 1 0 74 13 132
2014 CO-03 40 38 13 7 2 0 0 78 9 45

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 47 23 11 5 5 6 3 77 11 265
2020 CO-02 48 25 9 4 4 6 2 80 10 161
2020 CO-03 59 18 10 4 4 0 4 81 9 49

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 35 33 14 6 3 8 1 74 10 266
2020 CO-02 31 33 15 7 3 9 1 72 11 162
2020 CO-03 37 41 14 2 4 2 0 79 6 49

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 39 31 10 6 6 6 2 77 12 264
2020 CO-02 35 33 11 6 6 7 3 75 13 160
2020 CO-03 49 29 8 6 2 6 0 83 9 49

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 25 32 19 8 4 6 6 64 14 267
2020 CO-02 25 33 17 7 5 7 7 66 14 162
2020 CO-03 22 35 20 14 2 4 2 61 17 49
2019 CO 24 34 20 9 5 5 3 63 16 255
2019 CO-02 23 34 20 9 6 6 1 62 16 151
2019 CO-03 33 33 20 5 5 0 4 68 11 55
2018 CO 15 38 17 11 7 9 3 59 21 218
2018 CO-01 20 29 22 5 7 12 5 59 15 41
2018 CO-02 16 38 16 11 6 10 4 63 19 133
2017 CO 18 31 19 10 11 5 5 55 24 237
2017 CO-01 20 22 14 9 14 12 10 54 29 44
2017 CO-02 18 34 22 9 9 3 6 56 20 137
2017 CO-03 19 33 17 12 15 4 0 54 29 48
2014 CO 27 26 18 11 10 4 3 58 23 241
2014 CO-01 19 26 21 13 15 4 2 48 30 47
2014 CO-02 30 26 15 11 12 4 3 59 24 132
2014 CO-03 26 25 20 11 4 7 7 59 18 45

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 34 35 15 8 3 3 2 73 12 265
2020 CO-02 28 36 14 11 4 3 3 69 16 160
2020 CO-03 49 37 10 4 0 0 0 86 4 49
2019 CO 33 39 11 10 3 2 2 75 14 253
2019 CO-02 33 40 10 10 3 2 2 76 13 150
2019 CO-03 31 43 15 7 2 2 0 75 9 54
2018 CO 33 42 9 10 4 2 1 77 14 219
2018 CO-01 44 32 10 10 2 2 0 78 13 41
2018 CO-02 29 48 7 10 2 2 1 80 12 134
2017 CO 33 41 11 8 4 3 0 77 12 236
2017 CO-01 40 32 14 5 0 9 0 80 5 44
2017 CO-02 32 40 12 12 3 1 0 72 16 137
2017 CO-03 33 52 6 2 5 2 0 87 7 48
2014 CO 35 35 13 9 5 3 0 72 14 240
2014 CO-01 36 28 15 8 6 6 0 68 16 47
2014 CO-02 32 39 13 8 7 2 0 72 15 131
2014 CO-03 33 36 13 11 2 4 0 72 14 45

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 35 39 18 5 2 1 0 75 8 267
2020 CO-02 28 46 17 6 2 1 0 75 8 162
2020 CO-03 49 29 14 6 2 0 0 78 8 49
2019 CO 33 42 16 5 3 0 0 75 8 255
2019 CO-02 31 46 15 5 1 1 0 78 7 151
2019 CO-03 29 40 20 4 7 0 0 69 11 55
2018 CO 32 41 14 9 2 0 0 74 12 216
2018 CO-01 37 37 20 2 2 2 0 75 5 41
2018 CO-02 32 40 13 11 3 0 1 73 14 131

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 20 27 17 12 11 10 4 54 27 266
2020 CO-02 17 29 16 14 11 9 5 53 28 161
2020 CO-03 20 24 16 16 10 8 4 51 30 49
2019 CO 16 26 22 11 13 9 2 47 28 254
2019 CO-02 15 24 25 10 13 10 3 45 26 150
2019 CO-03 13 36 20 11 15 4 2 52 27 55
2018 CO 12 22 22 16 16 9 3 39 36 218
2018 CO-01 22 15 17 15 17 12 2 43 37 41
2018 CO-02 10 20 25 16 15 10 5 35 36 133
2017 CO 13 21 16 18 19 12 1 39 43 237
2017 CO-01 25 25 9 7 14 21 0 63 26 44
2017 CO-02 10 21 17 23 19 10 1 35 47 137
2017 CO-03 12 19 19 19 19 10 2 36 43 48
2014 CO 9 20 18 22 21 8 2 32 48 241
2014 CO-01 6 19 11 23 23 11 6 31 56 47
2014 CO-02 8 21 21 22 20 7 2 31 46 132
2014 CO-03 11 18 16 18 24 13 0 33 49 45

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 32 51 5 11 1 0 0 83 12 267
2020 CO-02 30 52 6 10 1 0 0 83 11 162
2020 CO-03 22 53 6 18 0 0 0 76 18 49

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 40 37 9 12 2 0 0 77 13 266
2020 CO-02 41 36 10 10 2 0 1 78 12 162
2020 CO-03 40 29 15 17 0 0 0 69 17 48
2019 CO 38 37 6 11 8 0 0 75 19 254
2019 CO-02 40 41 5 8 7 0 0 81 15 151
2019 CO-03 31 28 9 17 15 0 0 59 31 54
2017 CO 36 42 6 9 7 0 0 79 16 236
2017 CO-01 47 38 3 4 7 0 0 86 11 44
2017 CO-02 33 45 4 11 6 0 0 78 17 137
2017 CO-03 34 36 13 11 6 0 0 70 17 47
2014 CO 42 36 7 8 6 0 0 78 14 241
2014 CO-01 47 34 9 8 2 0 0 81 11 47
2014 CO-02 41 36 9 8 5 0 0 77 14 132
2014 CO-03 40 40 2 7 9 2 0 82 16 45

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 44 33 11 10 2 0 0 77 12 266
2020 CO-02 41 35 12 10 2 0 0 76 12 162
2020 CO-03 43 33 8 12 2 0 2 77 15 49
2019 CO 47 39 8 3 2 0 0 87 5 251
2019 CO-02 50 37 9 2 2 0 0 87 4 148
2019 CO-03 41 43 6 6 6 0 0 83 11 54
2017 CO 46 38 9 3 3 0 0 85 6 235
2017 CO-01 51 40 5 2 2 0 0 91 5 43
2017 CO-02 47 35 12 4 1 0 1 83 5 137
2017 CO-03 32 49 8 2 6 2 0 83 9 47
2014 CO 48 37 6 5 2 0 1 86 8 239
2014 CO-01 40 40 11 4 2 0 2 83 7 47
2014 CO-02 47 41 5 2 3 0 2 89 5 131
2014 CO-03 51 29 7 13 0 0 0 80 13 45

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 75 19 3 2 1 0 0 94 3 265
2020 CO-02 75 20 2 1 1 0 1 96 2 162
2020 CO-03 71 19 6 4 0 0 0 90 4 48
2017 CO 62 24 6 4 2 0 2 87 7 236
2017 CO-01 66 18 2 9 2 0 2 86 11 44
2017 CO-02 65 19 7 3 3 0 2 86 6 137
2017 CO-03 40 47 8 4 0 0 0 87 4 47
2014 CO 71 20 3 4 1 0 1 92 5 240
2014 CO-01 72 17 4 2 2 0 2 91 4 47
2014 CO-02 68 23 3 5 1 0 1 92 5 131
2014 CO-03 73 18 2 4 0 2 0 93 5 45

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 40 33 16 6 1 3 1 75 8 267
2020 CO-02 43 30 15 7 1 3 1 75 8 162
2020 CO-03 31 37 24 6 0 2 0 69 6 49
2019 CO 47 25 16 7 2 2 0 74 9 255
2019 CO-02 47 24 16 7 3 3 0 73 10 151
2019 CO-03 44 27 22 4 2 0 2 72 6 55

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 12 88 265
2020 CO-02 13 87 161
2020 CO-03 10 90 49
2019 CO 10 90 253
2019 CO-02 9 91 149
2019 CO-03 13 87 55
2018 CO 14 86 220
2018 CO-01 15 85 41
2018 CO-02 12 88 134

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 48 52 33
2020 CO-02 48 52 21
2019 CO 24 76 25
2018 CO 55 45 31
2018 CO-02 56 44 16

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 64 36 33
2020 CO-02 67 33 21
2019 CO 64 36 25
2018 CO 52 48 31
2018 CO-02 50 50 16

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 0 100 33
2020 CO-02 0 100 21
2019 CO 0 100 25
2019 CO-02 0 100 14
2018 CO 0 100 31
2018 CO-02 0 100 16

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 0 100 33
2020 CO-02 0 100 21
2019 CO 0 100 25
2019 CO-02 0 100 14

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 33 67 33
2020 CO-02 33 67 21
2019 CO 24 76 25
2018 CO 35 65 31

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 18 82 33
2019 CO 40 60 25
2019 CO-02 43 57 14
2018 CO 29 71 31
2018 CO-02 38 63 16

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 39 61 33
2020 CO-02 43 57 21
2019 CO 28 72 25
2019 CO-02 36 64 14
2018 CO 42 58 31
2018 CO-02 31 69 16

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 42 58 33
2020 CO-02 29 71 21
2019 CO 36 64 25
2019 CO-02 36 64 14
2018 CO 23 77 31

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 30 70 33
2020 CO-02 33 67 21
2019 CO 24 76 25
2019 CO-02 36 64 14
2018 CO 29 71 31

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 58 42 33
2020 CO-02 57 43 21
2019 CO 60 40 25
2019 CO-02 57 43 14
2018 CO 42 58 31
2018 CO-02 38 63 16

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 48 52 33
2020 CO-02 43 57 21
2019 CO 36 64 25
2019 CO-02 43 57 14
2018 CO 23 77 31

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 0 100 33
2020 CO-02 0 100 21
2019 CO 0 100 25
2019 CO-02 0 100 14
2018 CO 0 100 31
2018 CO-02 0 100 16

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 39 61 33
2020 CO-02 52 48 21
2019 CO 52 48 25
2019 CO-02 57 43 14
2018 CO 45 55 31

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 24 76 25
2018 CO 23 77 31

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 20 80 25
2018 CO 23 77 31
2018 CO-02 31 69 16

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 55 45 33
2020 CO-02 52 48 21
2019 CO 44 56 25
2019 CO-02 50 50 14
2018 CO 61 39 31
2018 CO-02 63 38 16

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 27 73 33
2020 CO-02 33 67 21

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 25
2019 CO-02 0 100 14

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CO 16 84 31

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 33 67 33
2020 CO-02 33 67 21
2019 CO 40 60 25
2019 CO-02 36 64 14
2018 CO 29 71 31

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 25
2019 CO-02 0 100 14

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 24 76 25
2018 CO 30 70 30
2018 CO-02 50 50 16

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CO 17 83 30

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 36 64 25
2019 CO-02 36 64 14
2018 CO 23 77 30
2018 CO-02 31 69 16

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CO 0 100 30
2018 CO-02 0 100 16

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 48 52 25
2019 CO-02 50 50 14
2018 CO 43 57 30
2018 CO-02 56 44 16

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 25
2019 CO-02 0 100 14

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 52 48 25
2019 CO-02 57 43 14
2018 CO 40 60 30

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 25
2019 CO-02 0 100 14

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 24 76 25
2018 CO 20 80 30

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 14 16 20 8 4 30 8 49 19 265
2020 CO-02 13 14 21 9 4 33 7 43 22 160
2020 CO-03 20 29 16 10 4 16 4 62 18 49
2019 CO 11 22 19 10 5 28 5 50 22 254
2019 CO-02 10 19 19 11 5 30 6 45 26 151
2019 CO-03 15 33 24 11 4 11 2 55 17 54
2018 CO 11 16 25 11 5 25 8 39 24 219
2018 CO-01 13 10 25 0 13 33 8 38 21 40
2018 CO-02 10 16 20 13 3 26 11 42 26 134
2017 CO 8 20 17 11 9 26 9 43 31 235
2017 CO-01 9 16 18 5 7 43 2 46 21 43
2017 CO-02 6 19 16 13 9 24 12 39 35 136
2017 CO-03 14 21 19 8 13 17 8 47 28 48
2014 CO 11 14 21 5 7 36 5 43 21 241
2014 CO-01 6 11 21 6 9 36 11 32 28 47
2014 CO-02 10 13 20 7 7 38 6 41 24 132
2014 CO-03 18 16 22 2 7 36 0 52 14 45

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 26 36 18 7 4 8 1 68 12 266
2020 CO-02 22 39 17 8 4 9 1 67 14 161
2020 CO-03 31 35 22 6 4 2 0 67 10 49
2019 CO 28 41 11 9 3 7 0 75 13 254
2019 CO-02 25 44 11 10 2 7 1 75 13 151
2019 CO-03 35 40 11 9 4 2 0 76 13 55
2018 CO 24 35 20 10 2 7 1 65 14 220
2018 CO-01 27 32 17 7 2 15 0 69 11 41
2018 CO-02 22 37 18 12 2 6 2 65 15 134
2017 CO 23 30 24 8 6 7 1 58 16 235
2017 CO-01 32 35 15 0 7 12 0 76 8 43
2017 CO-02 19 32 25 11 7 6 1 55 19 136
2017 CO-03 23 23 33 8 2 8 2 51 12 48
2014 CO 18 29 22 8 5 17 1 58 15 241
2014 CO-01 17 26 23 6 6 17 4 54 16 47
2014 CO-02 15 32 20 10 5 18 1 57 19 132
2014 CO-03 22 27 31 4 2 13 0 57 8 45

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 8 92 266
2020 CO-02 6 94 162
2020 CO-03 12 88 49
2019 CO 7 93 253
2019 CO-02 6 94 150
2018 CO 8 92 220
2018 CO-01 15 85 41
2018 CO-02 7 93 134

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 24 76 21
2018 CO 28 72 18

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 76 24 21

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 0 100 21
2020 CO-02 0 100 10
2019 CO 0 100 16
2018 CO 0 100 18
2018 CO-02 0 100 10

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 0 100 21
2020 CO-02 0 100 10
2019 CO 0 100 16
2018 CO 0 100 18
2018 CO-02 0 100 10

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 0 100 21
2020 CO-02 0 100 10
2019 CO 0 100 16
2018 CO 0 100 18
2018 CO-02 0 100 10

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 16
2018 CO 0 100 18
2018 CO-02 0 100 10

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 43 57 21
2019 CO 44 56 16
2018 CO 33 67 18

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 24 76 21

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 38 62 21

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 29 71 21
2018 CO 28 72 18

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 38 62 21
2018 CO 28 72 18

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 16
2018 CO 0 100 18
2018 CO-02 0 100 10

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 0 100 21
2020 CO-02 0 100 10
2019 CO 0 100 16
2018 CO 0 100 18
2018 CO-02 0 100 10

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 16

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 0 100 21
2020 CO-02 0 100 10
2019 CO 0 100 16
2018 CO 0 100 18
2018 CO-02 0 100 10

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 0 100 21
2020 CO-02 0 100 10
2019 CO 0 100 16

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 0 100 21
2020 CO-02 0 100 10
2019 CO 0 100 16
2018 CO 0 100 18
2018 CO-02 0 100 10

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CO 0 100 18
2018 CO-02 0 100 10

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CO 0 100 18
2018 CO-02 0 100 10

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 16
2018 CO 0 100 18
2018 CO-02 0 100 10

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 16
2018 CO 0 100 18
2018 CO-02 0 100 10

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 16
2018 CO 0 100 18
2018 CO-02 0 100 10

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 57 43 21
2019 CO 56 44 16
2018 CO 72 28 18

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CO 0 100 17

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CO 29 71 17

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 16
2018 CO 0 100 17

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 16

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 16
2018 CO 0 100 17

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 16
2018 CO 0 100 17

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 16

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 16

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 31 69 16
2018 CO 29 71 17

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 31 69 16
2018 CO 47 53 17

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 16
2018 CO 0 100 17

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 63 38 16
2018 CO 65 35 17

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 16
2018 CO 0 100 17

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 14 18 19 4 3 34 7 56 11 265
2020 CO-02 10 19 20 4 2 39 7 52 10 161
2020 CO-03 27 20 20 4 4 20 4 62 11 49
2019 CO 13 21 20 2 3 33 8 58 8 255
2019 CO-02 10 22 21 1 2 34 11 57 6 151
2019 CO-03 20 18 25 2 4 25 5 55 8 55
2018 CO 11 21 26 1 2 31 8 52 5 219
2018 CO-01 15 10 22 0 5 41 7 48 10 41
2018 CO-02 11 20 24 2 2 31 11 53 6 133
2017 CO 11 19 22 4 3 33 10 51 11 235
2017 CO-01 11 12 9 5 2 59 2 59 18 43
2017 CO-02 10 19 24 4 3 28 12 48 12 137
2017 CO-03 11 23 32 2 0 21 11 50 3 47
2014 CO 12 10 23 2 2 45 6 45 8 241
2014 CO-01 9 9 30 4 2 38 9 32 12 47
2014 CO-02 12 8 23 2 3 45 7 43 9 132
2014 CO-03 16 11 15 0 2 51 4 60 5 45

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 29 36 16 6 3 8 2 73 9 265
2020 CO-02 25 39 17 7 2 8 2 71 10 161
2020 CO-03 39 31 18 4 4 2 2 72 9 49
2019 CO 31 37 15 4 2 10 1 76 7 253
2019 CO-02 28 40 15 4 1 10 2 77 5 151
2019 CO-03 38 35 15 2 4 7 0 78 6 55
2018 CO 27 37 20 2 3 9 1 72 6 220
2018 CO-01 27 37 17 2 2 15 0 74 6 41
2018 CO-02 27 36 20 2 3 10 2 71 6 134
2017 CO 27 38 16 4 2 11 2 75 7 235
2017 CO-01 35 34 5 9 0 14 2 83 11 42
2017 CO-02 26 40 19 3 2 9 1 73 6 137
2017 CO-03 23 36 21 2 2 11 6 70 5 48
2014 CO 25 26 20 2 3 21 2 67 7 241
2014 CO-01 17 26 34 4 2 17 0 51 8 47
2014 CO-02 25 24 17 3 4 24 3 68 9 132
2014 CO-03 22 29 22 0 2 20 4 68 3 45

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 9 91 263
2020 CO-02 8 92 159
2020 CO-03 12 88 49

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 14 86 266
2020 CO-02 12 88 162
2020 CO-03 10 90 49
2019 CO 15 85 254
2019 CO-02 15 85 150
2019 CO-03 15 85 55
2017 CO 19 81 236
2017 CO-01 32 68 44
2017 CO-02 20 80 136
2017 CO-03 10 90 48
2014 CO 14 86 241
2014 CO-01 21 79 47
2014 CO-02 14 86 132

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 44 56 36
2020 CO-02 42 58 19

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 83 17 35
2020 CO-02 95 5 19
2019 CO 77 23 39
2019 CO-02 74 26 23
2017 CO 87 13 45
2017 CO-01 92 8 13
2017 CO-02 81 19 27
2014 CO 80 20 35
2014 CO-01 100 0 10
2014 CO-02 67 33 18

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 48 34 14 0 3 0 0 83 3 29
2020 CO-02 44 33 17 0 6 0 0 78 6 18
2019 CO 50 30 10 10 0 0 0 80 10 30
2019 CO-02 41 35 12 12 0 0 0 76 12 17
2017 CO 41 38 5 10 3 0 3 82 13 39
2017 CO-01 42 25 0 25 8 0 0 67 33 12
2017 CO-02 32 50 9 5 0 0 5 86 5 22
2014 CO 50 29 7 4 11 0 0 79 14 28
2014 CO-01 50 20 10 10 10 0 0 70 20 10
2014 CO-02 58 25 8 0 8 0 0 83 8 12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 44 35 9 4 3 3 3 84 7 267
2020 CO-02 43 36 7 4 3 2 4 84 8 162
2020 CO-03 49 31 8 6 2 4 0 83 9 49
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 31 37 14 12 3 3 0 69 16 263
2020 CO-02 28 40 14 12 3 3 0 70 15 159
2020 CO-03 31 33 18 14 4 0 0 63 18 49

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 40 44 8 6 2 0 0 84 8 266
2020 CO-02 42 44 7 6 1 0 0 86 7 161
2020 CO-03 37 37 16 10 0 0 0 73 10 49

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 39 44 9 6 2 0 0 83 8 265
2020 CO-02 39 46 7 5 2 1 0 86 7 161
2020 CO-03 38 33 21 8 0 0 0 71 8 48

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 35 41 15 5 2 1 1 78 7 265
2020 CO-02 35 40 14 6 2 1 1 77 8 161
2020 CO-03 39 31 22 8 0 0 0 69 8 49

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 44 41 7 5 2 0 1 86 7 266
2020 CO-02 42 45 6 4 2 0 2 88 6 161
2020 CO-03 49 33 12 6 0 0 0 82 6 49

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 75 15 5 1 0 4 0 94 1 265
2020 CO-02 75 14 5 1 1 4 1 93 2 161
2020 CO-03 75 15 6 0 0 4 0 93 0 48

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 54 38 3 3 2 0 0 92 5 264
2020 CO-02 53 39 3 2 2 1 0 93 4 159
2020 CO-03 51 41 6 2 0 0 0 92 2 49

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 48 34 5 8 5 1 0 82 13 265
2020 CO-02 48 36 4 6 7 1 0 84 13 160
2020 CO-03 47 35 8 8 2 0 0 82 10 49

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 61 28 7 1 2 1 1 90 3 264
2020 CO-02 59 31 7 0 2 1 1 91 2 160
2020 CO-03 65 23 13 0 0 0 0 88 0 48

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 97 3 68
2020 CO-02 87 13 15
2020 CO-03 100 0 47

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 17 38 18 17 11 0 0 55 27 66
2020 CO-02 15 38 15 15 15 0 0 54 31 13
2020 CO-03 17 36 19 17 11 0 0 53 28 47

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 38 46 10 3 2 0 0 84 6 265
2020 CO-02 35 48 11 4 2 1 0 84 6 161
2020 CO-03 41 47 8 0 4 0 0 88 4 49
2019 CO 35 45 11 6 2 1 0 81 8 254
2019 CO-02 33 51 11 3 2 1 0 85 5 150
2019 CO-03 38 35 13 9 5 0 0 73 15 55
2018 CO 32 42 12 10 3 1 0 75 13 217
2018 CO-01 32 37 20 10 2 0 0 68 12 41
2018 CO-02 33 42 10 9 4 2 1 77 13 132
2017 CO 20 48 15 10 4 3 0 70 14 237
2017 CO-01 22 55 7 7 5 4 0 81 12 44
2017 CO-02 19 46 17 12 3 3 0 67 16 137
2017 CO-03 19 50 17 6 7 2 0 70 13 48

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 37 35 11 9 8 0 0 72 17 266
2020 CO-02 36 36 10 9 8 1 1 73 17 161
2020 CO-03 43 27 14 8 8 0 0 69 16 49

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 47 31 12 4 5 1 0 79 9 266
2020 CO-02 48 30 11 4 4 1 0 80 9 161
2020 CO-03 45 29 14 4 8 0 0 73 12 49

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 32 39 16 7 5 1 0 72 13 266
2020 CO-02 31 42 14 7 5 1 0 73 13 161
2020 CO-03 29 35 22 6 8 0 0 63 14 49
2019 CO 22 42 16 12 6 2 0 65 18 255
2019 CO-02 24 42 15 12 6 1 0 66 18 151
2019 CO-03 22 49 13 9 7 0 0 71 16 55
2018 CO 26 37 16 12 6 2 0 64 19 219
2018 CO-01 23 38 20 8 10 3 0 62 18 40
2018 CO-02 28 34 16 13 7 1 0 64 20 134
2017 CO 17 40 16 18 9 1 0 57 27 236
2017 CO-01 20 44 16 7 13 0 0 64 20 44
2017 CO-02 17 36 16 22 7 1 0 54 30 136
2017 CO-03 10 44 19 19 9 0 0 54 27 48

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 21 57 9 7 6 0 0 78 13 67
2020 CO-02 33 60 0 0 7 0 0 93 7 15
2020 CO-03 15 59 11 9 7 0 0 74 15 46
2019 CO 20 49 10 11 7 0 3 71 19 70
2019 CO-02 8 46 8 8 15 0 15 64 27 13
2019 CO-03 22 49 12 14 4 0 0 71 18 51

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 47 22 15 8 6 0 2 70 15 266
2020 CO-02 42 29 14 8 5 0 2 72 13 161
2020 CO-03 53 12 22 6 4 0 2 67 10 49

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 36 36 17 6 4 0 0 73 10 265
2020 CO-02 35 39 17 4 3 1 1 75 8 161
2020 CO-03 41 27 16 8 8 0 0 67 16 49
2019 CO 31 29 18 11 9 0 1 61 21 255
2019 CO-02 34 28 16 11 11 0 1 63 21 151
2019 CO-03 29 36 15 11 9 0 0 65 20 55
2018 CO 25 28 18 12 17 0 0 53 29 220
2018 CO-01 27 17 29 7 20 0 0 44 27 41
2018 CO-02 23 28 14 16 18 1 1 52 34 134
2017 CO 22 29 18 11 17 1 1 52 29 237
2017 CO-01 23 20 23 16 16 2 0 44 33 44
2017 CO-02 24 28 19 10 17 1 1 53 27 137
2017 CO-03 15 40 12 8 23 0 2 55 32 48

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 10 29 32 16 12 0 0 39 28 267
2020 CO-02 10 30 36 15 8 0 0 41 23 162
2020 CO-03 4 20 27 18 31 0 0 24 49 49
2019 CO 15 32 29 15 9 0 0 47 23 254
2019 CO-02 12 33 32 15 7 0 0 45 23 150
2019 CO-03 16 36 24 11 11 0 2 54 22 55
2018 CO 14 28 34 15 9 0 0 42 24 220
2018 CO-01 20 17 41 12 10 0 0 37 22 41
2018 CO-02 11 33 29 17 9 0 1 44 26 134
2017 CO 15 35 26 15 9 0 0 50 24 237
2017 CO-01 23 43 23 4 5 0 2 67 9 44
2017 CO-02 15 37 24 14 9 1 0 53 23 137
2017 CO-03 6 25 31 29 9 0 0 31 38 48

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 14 36 26 14 9 1 0 50 24 264
2020 CO-02 11 40 27 10 11 1 0 52 21 161
2019 CO 15 36 26 15 7 0 1 52 22 253
2019 CO-02 16 33 29 14 7 0 1 49 21 150
2019 CO-03 11 41 20 20 6 0 2 53 26 54
2018 CO 11 33 30 18 6 0 1 45 25 219
2018 CO-01 13 45 23 15 5 0 0 58 20 40
2018 CO-02 12 32 30 17 7 0 2 45 24 134
2017 CO 13 34 23 17 11 1 1 48 29 236
2017 CO-01 21 36 20 11 7 2 2 60 19 44
2017 CO-02 13 35 23 18 10 1 1 48 28 137
2017 CO-03 4 30 28 21 17 0 0 34 38 47

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 14 32 27 15 11 1 1 47 26 265
2020 CO-02 16 32 30 11 8 2 1 49 20 161
2020 CO-03 4 29 27 20 20 0 0 33 41 49
2019 CO 15 33 25 14 11 1 0 49 26 254
2019 CO-02 14 38 23 16 9 0 0 52 25 151
2019 CO-03 19 24 35 4 17 0 2 43 21 54
2018 CO 16 28 23 20 11 0 2 45 32 219
2018 CO-01 22 22 20 20 15 0 2 45 35 41
2018 CO-02 16 31 23 17 12 0 2 47 30 133
2017 CO 18 28 24 16 13 1 1 46 29 237
2017 CO-01 23 34 25 9 5 2 2 60 14 44
2017 CO-02 19 26 23 14 16 1 1 46 30 137
2017 CO-03 10 29 23 27 9 0 2 40 36 48

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 27 38 16 11 6 0 2 66 17 263
2020 CO-02 28 42 17 8 3 1 1 72 11 159
2020 CO-03 10 38 15 21 17 0 0 48 38 48
2019 CO 44 35 10 7 3 0 2 80 10 255
2019 CO-02 42 37 11 6 2 0 1 81 8 151
2019 CO-03 42 33 9 7 5 0 4 77 13 55
2018 CO 36 31 18 6 3 0 6 72 9 217
2018 CO-01 51 29 17 0 0 0 2 83 0 41
2018 CO-02 32 32 17 8 3 0 8 70 12 131
2017 CO 37 32 14 5 3 1 7 75 10 237
2017 CO-01 59 18 4 2 2 2 11 90 5 44
2017 CO-02 34 35 14 5 4 1 7 75 10 137
2017 CO-03 27 33 23 8 4 0 4 63 13 48

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 21 33 22 12 12 0 0 55 24 265
2020 CO-02 22 30 29 10 7 1 0 53 18 162
2019 CO 26 38 20 9 6 0 0 65 15 255
2019 CO-02 29 35 22 9 5 0 0 64 14 151
2019 CO-03 24 38 22 7 9 0 0 62 16 55
2018 CO 29 34 17 10 10 0 1 63 19 219
2018 CO-01 37 39 10 7 7 0 0 76 15 41
2018 CO-02 29 31 18 9 12 0 2 60 21 133
2017 CO 26 33 22 7 9 0 1 60 17 236
2017 CO-01 34 38 9 9 5 0 4 76 14 44
2017 CO-02 27 32 24 7 9 1 0 59 16 136
2017 CO-03 19 31 29 8 11 0 2 51 20 48

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 27 26 20 13 10 0 4 55 25 264
2020 CO-02 24 27 23 11 9 0 5 54 22 159
2020 CO-03 29 22 22 20 6 0 0 51 27 49

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 31 34 26 5 4 0 0 65 9 264
2020 CO-02 26 35 29 3 5 1 1 62 8 159
2020 CO-03 27 33 27 8 6 0 0 59 14 49
2019 CO 19 48 24 7 3 0 0 66 10 254
2019 CO-02 19 47 23 7 4 0 0 66 11 151
2019 CO-03 20 47 22 7 2 2 0 69 9 55
2018 CO 18 37 29 9 6 0 1 56 14 218
2018 CO-01 29 24 37 2 7 0 0 54 10 41
2018 CO-02 15 41 25 11 5 0 2 57 17 132
2017 CO 23 34 22 12 7 1 0 58 20 237
2017 CO-01 34 37 13 7 7 2 0 72 14 44
2017 CO-02 21 33 25 13 6 1 1 56 19 137
2017 CO-03 17 37 23 12 11 0 0 54 23 48

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 21 37 24 13 3 0 1 58 17 263
2020 CO-02 18 40 27 11 3 1 1 59 14 159
2020 CO-03 16 37 20 20 6 0 0 53 27 49
2019 CO 16 39 31 8 4 1 0 56 13 255
2019 CO-02 18 36 32 9 5 0 0 54 14 151
2019 CO-03 13 49 24 9 4 2 0 63 13 55
2018 CO 19 39 23 11 6 0 1 59 17 218
2018 CO-01 22 37 22 7 10 2 0 60 18 41
2018 CO-02 20 36 26 11 5 0 2 58 16 132
2017 CO 18 35 27 13 6 0 1 53 20 236
2017 CO-01 22 33 22 13 7 0 2 56 21 44
2017 CO-02 20 35 27 12 4 1 1 56 17 137
2017 CO-03 4 40 30 17 9 0 0 45 26 47

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 26 38 22 9 4 0 0 65 13 265
2020 CO-02 23 37 28 8 4 1 0 60 11 160
2020 CO-03 18 49 12 10 10 0 0 67 20 49
2019 CO 24 40 22 10 3 1 0 64 13 255
2019 CO-02 26 37 25 8 4 0 0 63 12 151
2019 CO-03 18 51 16 11 2 2 0 70 13 55
2018 CO 20 37 24 13 5 0 1 57 18 216
2018 CO-01 27 20 32 12 10 0 0 46 22 41
2018 CO-02 18 39 25 12 5 0 2 58 17 130
2017 CO 20 32 25 15 7 0 1 53 22 236
2017 CO-01 29 29 26 7 7 0 2 60 14 44
2017 CO-02 22 30 23 18 6 1 1 53 24 136
2017 CO-03 8 42 27 15 9 0 0 50 23 48

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 45 30 11 8 5 1 0 75 13 264
2020 CO-02 42 35 11 8 3 1 1 78 11 160
2020 CO-03 44 25 10 8 13 0 0 69 21 48
2019 CO 38 33 15 8 5 0 0 72 13 253
2019 CO-02 37 35 15 7 5 0 1 72 13 149
2019 CO-03 40 35 15 5 4 2 0 76 9 55

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 25 33 27 8 6 0 0 58 15 264
2020 CO-02 24 33 31 7 5 0 0 58 12 160
2020 CO-03 27 29 21 15 8 0 0 56 23 48

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 22 36 22 13 8 0 0 57 21 264
2020 CO-02 20 40 19 14 7 0 0 60 21 159
2020 CO-03 22 31 24 14 8 0 0 53 22 49
2019 CO 26 39 23 8 3 0 0 66 11 255
2019 CO-02 25 42 23 7 4 0 0 67 11 151
2019 CO-03 36 35 16 5 4 2 2 74 9 55
2018 CO 23 41 21 10 4 0 1 65 13 217
2018 CO-01 28 38 23 13 0 0 0 65 13 40
2018 CO-02 21 42 20 10 5 0 2 65 15 132
2017 CO 21 39 25 9 4 1 2 61 13 234
2017 CO-01 20 41 23 4 2 4 4 67 7 44
2017 CO-02 22 41 22 10 4 1 1 63 14 135
2017 CO-03 17 36 36 8 2 0 0 53 11 47

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 49 26 18 6 2 0 0 74 8 266
2020 CO-02 45 29 20 4 1 0 0 74 6 161
2020 CO-03 51 22 14 10 2 0 0 73 12 49
2019 CO 50 26 12 6 4 0 1 78 10 254
2019 CO-02 51 29 7 7 4 0 2 82 11 151
2019 CO-03 52 20 17 6 4 2 0 74 9 54
2018 CO 51 27 8 4 7 0 2 80 12 215
2018 CO-01 48 25 10 5 10 0 3 74 15 40
2018 CO-02 51 26 10 4 8 0 2 78 12 130
2017 CO 53 26 9 6 3 0 2 81 10 237
2017 CO-01 43 25 16 2 7 0 7 73 10 44
2017 CO-02 57 27 7 4 3 1 1 86 7 137
2017 CO-03 52 23 11 13 2 0 0 75 15 48

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 24 45 21 7 3 0 0 69 10 264
2020 CO-02 20 48 23 6 3 0 0 69 9 159
2020 CO-03 29 35 22 8 6 0 0 63 14 49

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 69 20 4 3 1 1 2 92 4 262
2020 CO-02 67 25 2 3 1 1 3 95 3 160
2020 CO-03 73 13 4 6 0 0 4 89 7 48
2019 CO 75 11 4 1 2 1 5 92 3 253
2019 CO-02 79 9 5 1 1 1 5 92 2 150
2019 CO-03 76 13 2 2 0 2 5 96 2 55
2018 CO 73 13 4 2 3 0 5 91 5 214
2018 CO-01 71 20 0 0 5 0 5 95 5 41
2018 CO-02 73 10 5 3 2 1 6 89 6 131

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 78 11 3 4 3 0 1 91 7 259
2020 CO-02 78 12 3 4 3 0 1 91 6 157
2020 CO-03 81 8 2 4 4 0 0 90 8 48
2019 CO 72 14 7 1 4 1 2 88 5 252
2019 CO-02 75 12 6 1 3 1 1 89 5 150
2019 CO-03 70 15 7 2 4 0 2 87 6 54
2018 CO 67 12 9 2 5 1 4 83 7 216
2018 CO-01 66 10 12 0 7 2 2 79 8 41
2018 CO-02 70 12 8 2 3 0 5 86 6 132
2017 CO 64 18 7 4 3 1 3 86 7 237
2017 CO-01 57 22 11 7 0 2 0 82 7 44
2017 CO-02 67 18 4 4 3 1 3 88 8 137
2017 CO-03 64 15 8 0 4 0 8 86 5 48

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 68 21 5 2 3 0 0 90 5 262
2020 CO-02 71 19 3 4 3 0 1 91 6 159
2020 CO-03 63 23 13 0 2 0 0 85 2 48
2019 CO 51 36 6 2 2 0 1 89 5 250
2019 CO-02 58 34 3 3 1 0 0 92 5 148
2019 CO-03 41 44 7 2 4 0 2 87 6 54
2018 CO 50 32 12 3 1 0 1 83 4 219
2018 CO-01 48 33 18 3 0 0 0 80 3 40
2018 CO-02 51 32 10 3 1 0 2 85 5 134
2017 CO 49 29 12 5 3 0 3 80 8 236
2017 CO-01 55 31 2 7 2 0 2 89 9 44
2017 CO-02 51 26 15 3 1 1 2 80 5 137
2017 CO-03 36 32 13 11 4 0 4 71 16 47

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 66 19 8 5 3 0 0 85 7 264
2020 CO-02 65 20 7 6 2 0 0 85 8 161
2019 CO 57 26 9 2 4 0 1 84 7 247
2019 CO-02 59 23 10 3 5 0 0 82 9 147
2019 CO-03 61 26 7 2 2 0 2 89 4 54
2018 CO 54 23 11 6 4 0 1 78 11 217
2018 CO-01 56 24 7 7 5 0 0 80 12 41
2018 CO-02 54 21 13 5 5 0 2 77 10 131
2017 CO 51 25 9 7 5 1 3 78 12 237
2017 CO-01 57 23 4 2 9 2 2 84 12 44
2017 CO-02 50 24 13 7 2 1 2 77 10 137
2017 CO-03 52 23 4 11 5 0 6 80 16 48

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 56 10 3 2 2 0 26 90 5 265
2020 CO-02 58 6 0 1 1 0 34 97 3 161
2020 CO-03 44 25 15 6 8 0 2 70 15 48
2019 CO 44 15 4 3 2 0 33 88 7 251
2019 CO-02 50 6 1 1 1 0 42 95 3 149
2019 CO-03 30 41 15 7 4 0 4 73 12 54
2018 CO 36 11 6 1 3 0 42 82 8 217
2018 CO-02 37 5 3 1 2 0 53 89 5 133
2017 CO 42 14 7 3 3 0 31 82 8 237
2017 CO-01 50 4 0 0 2 0 44 96 4 44
2017 CO-02 47 8 4 0 1 1 40 93 1 137
2017 CO-03 21 35 21 11 10 0 2 57 22 48

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 70 20 7 2 1 0 2 91 2 266
2020 CO-02 63 22 9 2 1 0 2 87 3 161
2020 CO-03 84 12 2 0 2 0 0 96 2 49
2019 CO 65 23 3 4 0 0 4 93 4 253
2019 CO-02 62 23 5 5 1 0 4 89 6 151
2019 CO-03 74 19 0 2 0 0 6 98 2 54
2018 CO 60 22 8 2 1 0 5 87 4 219
2018 CO-01 68 15 8 5 0 0 5 87 5 40
2018 CO-02 57 23 9 1 2 0 7 86 4 134
2017 CO 62 25 5 1 1 1 5 93 2 236
2017 CO-01 66 25 0 2 2 0 4 95 5 44
2017 CO-02 63 22 7 0 1 1 5 91 2 136
2017 CO-03 52 38 2 2 0 0 6 95 2 48

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 63 22 7 5 2 0 1 86 7 264
2020 CO-02 61 24 8 4 2 0 1 86 6 160
2020 CO-03 73 19 2 4 2 0 0 92 6 48
2019 CO 70 18 5 1 2 0 3 91 4 251
2019 CO-02 73 17 4 1 2 1 2 93 3 150
2019 CO-03 75 15 4 0 0 0 6 96 0 53
2018 CO 68 17 4 4 2 1 4 89 6 219
2018 CO-01 50 25 5 8 10 0 3 77 18 40
2018 CO-02 69 17 5 4 0 0 5 91 4 134
2017 CO 61 24 6 3 1 0 4 89 5 235
2017 CO-01 50 32 9 4 0 0 4 86 5 44
2017 CO-02 64 22 6 4 1 1 4 89 5 135
2017 CO-03 62 21 6 2 2 0 6 89 5 48

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 43 35 13 6 2 0 0 79 8 265
2020 CO-02 40 37 15 5 2 0 1 78 7 161
2020 CO-03 48 35 8 6 2 0 0 83 8 48
2019 CO 46 36 10 3 2 0 3 85 5 252
2019 CO-02 43 41 11 3 0 0 3 86 3 150
2019 CO-03 54 22 11 7 2 0 4 79 10 54
2018 CO 47 36 9 4 2 0 2 85 6 219
2018 CO-01 50 30 8 5 3 0 5 84 8 40
2018 CO-02 45 37 11 4 2 0 1 83 6 134
2017 CO 48 32 11 4 1 0 3 83 6 237
2017 CO-01 41 41 11 0 2 0 4 86 2 44
2017 CO-02 54 28 9 5 1 1 2 84 7 137
2017 CO-03 37 42 10 6 0 0 4 83 7 48

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 30 44 18 5 2 0 0 75 7 266
2020 CO-02 29 47 17 5 2 0 0 76 7 161
2020 CO-03 29 45 18 8 0 0 0 73 8 49

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 8 41 35 12 4 0 0 49 15 266
2020 CO-02 8 42 37 9 4 0 0 50 13 161
2020 CO-03 4 29 41 22 4 0 0 33 27 49
2019 CO 11 42 34 11 1 0 0 53 12 253
2019 CO-02 10 46 34 9 1 0 0 56 10 150
2019 CO-03 16 31 40 11 2 0 0 47 13 55
2018 CO 12 37 32 15 4 0 0 50 18 220
2018 CO-01 15 37 27 17 5 0 0 51 22 41
2018 CO-02 11 37 33 15 3 0 1 49 18 134
2017 CO 8 38 36 15 2 0 0 46 17 236
2017 CO-01 9 46 34 7 5 0 0 55 11 44
2017 CO-02 9 39 35 16 1 0 0 48 17 137
2017 CO-03 6 35 39 17 2 0 0 42 19 48

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 10 20 43 22 5 0 0 27 30 262
2020 CO-02 8 18 44 25 6 0 0 30 26 158
2020 CO-03 18 33 35 12 2 0 0 14 51 49
2019 CO 6 18 41 30 6 0 0 36 23 253
2019 CO-02 5 15 44 31 5 0 0 36 20 149
2019 CO-03 7 22 35 29 7 0 0 36 29 55
2018 CO 6 20 41 23 9 0 0 32 27 218
2018 CO-01 7 22 39 20 12 0 0 32 29 41
2018 CO-02 7 20 39 21 11 0 1 33 27 132
2017 CO 5 24 41 22 7 0 0 30 29 236
2017 CO-01 7 7 48 28 11 0 0 39 13 44
2017 CO-02 7 26 38 22 9 0 0 30 32 136
2017 CO-03 2 27 46 21 2 0 2 23 30 48
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 33 53 14 0 61 39 267
2020 CO-02 31 58 11 0 65 35 162
2020 CO-03 43 45 12 0 51 49 49

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 37 63 89
2020 CO-02 36 64 50
2020 CO-03 48 52 21

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 48 20 13 5 5 1 7 74 11 267
2020 CO-02 44 22 17 5 6 0 7 71 11 162
2020 CO-03 67 14 6 6 2 0 4 85 9 49
2019 CO 45 18 16 8 8 2 4 67 17 250
2019 CO-02 41 19 17 8 11 1 4 63 20 150
2019 CO-03 61 13 11 6 6 2 2 77 12 54
2018 CO 44 17 10 11 9 1 7 68 22 218
2018 CO-01 44 20 7 20 5 0 5 67 26 41
2018 CO-02 42 16 12 8 12 1 9 65 22 132

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 10 30 22 20 12 0 4 42 34 89
2020 CO-02 12 32 12 26 14 0 4 46 42 50
2020 CO-03 0 33 33 10 19 0 5 35 30 21

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 6 13 13 36 24 3 4 21 65 89
2020 CO-02 4 14 6 42 28 4 2 19 74 50
2020 CO-03 0 19 19 24 24 5 10 22 56 21
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