2020 Public Service Employee Survey Results by Theme for Public Services and Procurement Canada by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 40 8 6 2 0 0 84 8 2895
2020 Non-supervisor 42 38 11 6 3 0 0 80 9 8207
2019 Supervisor 42 40 9 5 3 0 0 82 8 2646
2019 Non-supervisor 36 39 13 7 5 0 0 76 11 7988
2018 Supervisor 38 42 10 6 4 0 0 80 10 2240
2018 Non-supervisor 33 41 13 8 5 0 0 74 13 6513
2017 Supervisor 39 44 8 6 3 0 0 83 9 2176
2017 Non-supervisor 30 45 12 8 5 0 0 75 13 6203
2014 Supervisor 33 47 9 7 4 0 0 80 11 2249
2014 Non-supervisor 27 45 14 10 5 0 0 71 15 6705

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 38 11 8 3 0 0 78 10 2886
2020 Non-supervisor 38 36 14 8 4 0 0 75 12 8210
2019 Supervisor 37 38 12 9 5 0 0 75 13 2635
2019 Non-supervisor 32 37 15 9 6 0 0 69 16 7985
2018 Supervisor 36 38 13 7 6 0 0 74 13 2244
2018 Non-supervisor 29 38 16 10 7 0 0 67 17 6510
2017 Supervisor 33 37 13 9 7 0 0 71 17 2173
2017 Non-supervisor 27 37 16 11 9 0 0 64 20 6196

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 58 32 7 2 1 0 0 90 3 2883
2020 Non-supervisor 54 32 9 3 1 0 0 87 4 8175
2019 Supervisor 57 32 7 2 1 0 0 89 3 2630
2019 Non-supervisor 49 34 11 3 2 0 0 84 6 7946
2018 Supervisor 57 32 7 3 1 0 0 89 4 2236
2018 Non-supervisor 47 36 11 4 2 0 0 83 6 6493
2017 Supervisor 57 34 6 2 1 0 0 91 3 2171
2017 Non-supervisor 47 37 10 4 2 0 0 84 6 6192
2014 Supervisor 62 28 6 3 1 0 0 91 3 2248
2014 Non-supervisor 55 31 9 3 2 0 0 87 4 6701

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 48 38 8 4 1 0 0 86 6 2893
2020 Non-supervisor 49 36 9 4 2 0 0 85 6 8218
2019 Supervisor 45 39 9 4 2 0 0 84 6 2647
2019 Non-supervisor 44 38 10 5 3 0 0 82 8 7993
2018 Supervisor 43 39 11 5 2 0 0 82 7 2247
2018 Non-supervisor 39 40 12 6 3 0 0 79 9 6525
2017 Supervisor 43 40 9 5 2 0 0 84 7 2162
2017 Non-supervisor 38 40 12 6 4 0 0 78 10 6182
2014 Supervisor 41 42 9 5 2 0 0 83 8 2246
2014 Non-supervisor 35 42 13 6 4 0 0 77 10 6696

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 34 13 5 2 0 0 79 8 2891
2020 Non-supervisor 50 30 12 5 3 1 0 80 8 8184
2019 Supervisor 38 35 16 7 4 0 0 73 11 2646
2019 Non-supervisor 41 32 15 7 5 1 0 73 12 7979
2018 Supervisor 33 36 17 8 6 0 0 69 14 2239
2018 Non-supervisor 36 33 17 8 6 1 0 69 14 6519
2017 Supervisor 31 36 18 9 6 1 0 67 15 2170
2017 Non-supervisor 32 33 18 9 7 1 0 66 16 6188
2014 Supervisor 26 39 17 11 6 1 0 65 17 2241
2014 Non-supervisor 23 38 20 10 7 1 0 62 18 6679

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 35 12 6 2 0 0 80 7 2875
2020 Non-supervisor 49 32 12 5 3 0 0 81 7 8155
2019 Supervisor 38 37 15 7 4 0 0 75 10 2640
2019 Non-supervisor 40 34 14 7 4 0 0 74 12 7960
2018 Supervisor 32 39 16 8 5 0 0 71 13 2234
2018 Non-supervisor 34 35 16 9 5 0 0 70 14 6507
2017 Supervisor 30 39 16 9 5 0 0 69 15 2170
2017 Non-supervisor 30 36 17 10 6 1 0 67 16 6194
2014 Supervisor 26 40 17 10 5 0 0 67 16 2240
2014 Non-supervisor 24 40 19 11 6 0 0 64 17 6678

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 27 19 9 4 2 0 68 13 2890
2020 Non-supervisor 42 25 17 8 5 3 1 70 13 8189
2019 Supervisor 35 26 20 11 6 2 0 62 17 2646
2019 Non-supervisor 34 25 18 10 8 4 1 62 19 7992
2018 Supervisor 31 27 22 12 7 2 0 59 19 2241
2018 Non-supervisor 30 25 20 11 8 4 1 58 20 6529
2017 Supervisor 29 26 22 11 8 3 0 57 20 2174
2017 Non-supervisor 28 27 19 11 9 5 1 58 22 6198
2014 Supervisor 26 28 22 14 8 3 0 55 22 2242
2014 Non-supervisor 24 27 20 13 10 5 1 54 24 6679
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 65 23 8 2 1 0 1 89 3 2898
2020 Non-supervisor 46 26 15 4 2 2 6 78 6 8195
2019 Supervisor 61 26 8 3 1 0 1 88 4 2645
2019 Non-supervisor 41 27 17 4 3 2 6 74 8 8007

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 29 8 5 3 0 0 84 7 2892
2020 Non-supervisor 53 29 9 5 3 1 1 83 8 8200
2019 Supervisor 47 33 9 7 3 0 0 81 10 2635
2019 Non-supervisor 46 32 11 6 4 1 1 79 10 7964
2018 Supervisor 44 33 11 7 4 0 0 77 12 2232
2018 Non-supervisor 43 33 11 7 4 1 0 78 12 6496
2017 Supervisor 43 34 9 8 5 0 0 78 13 2172
2017 Non-supervisor 43 35 10 8 4 1 0 78 12 6202
2014 Supervisor 40 37 10 8 4 0 0 78 12 2248
2014 Non-supervisor 40 34 12 8 5 1 0 75 13 6702

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 62 23 8 4 3 0 0 85 7 2896
2020 Non-supervisor 62 24 8 4 2 0 0 86 6 8222
2019 Supervisor 52 29 9 6 3 0 0 82 9 2643
2019 Non-supervisor 54 28 9 5 4 0 0 82 9 7997
2018 Supervisor 48 30 11 6 4 0 0 78 11 2238
2018 Non-supervisor 48 29 11 6 5 0 0 78 11 6514
2017 Supervisor 52 27 9 6 6 0 0 79 12 2168
2017 Non-supervisor 51 28 10 6 5 0 0 80 10 6187
2014 Supervisor 47 32 10 6 5 0 0 80 10 2249
2014 Non-supervisor 46 31 11 6 5 1 0 78 11 6696

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 32 12 5 3 5 0 79 9 2898
2020 Non-supervisor 44 27 12 4 3 10 0 79 7 8220
2019 Supervisor 31 39 14 9 5 3 0 72 15 2619
2019 Non-supervisor 35 30 16 6 4 9 0 71 11 8003
2018 Supervisor 30 36 17 9 6 3 0 68 15 2247
2018 Non-supervisor 28 32 17 7 5 9 0 67 14 6551
2017 Supervisor 28 39 14 10 7 3 0 69 17 2173
2017 Non-supervisor 25 33 18 8 6 10 0 65 15 6201
2014 Supervisor 28 38 15 9 5 5 0 70 15 2246
2014 Non-supervisor 23 34 18 8 5 12 0 65 15 6692

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 38 35 14 8 4 1 0 74 12 2891
2020 Non-supervisor 42 31 14 6 4 3 0 75 10 8201
2019 Supervisor 27 37 16 12 6 1 0 65 18 2615
2019 Non-supervisor 32 30 18 10 6 3 0 64 17 7978
2018 Supervisor 25 37 17 13 8 1 0 63 21 2244
2018 Non-supervisor 26 31 19 12 8 4 0 60 20 6529
2017 Supervisor 23 38 16 13 9 1 0 61 22 2172
2017 Non-supervisor 22 32 20 12 10 4 0 56 23 6201
2014 Supervisor 23 36 19 14 8 1 0 60 21 2245
2014 Non-supervisor 18 32 22 13 9 4 0 53 24 6693

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 26 38 17 11 5 2 0 65 17 2896
2020 Non-supervisor 33 31 17 8 4 7 0 69 13 8190
2019 Supervisor 18 38 21 14 7 2 0 57 21 2614
2019 Non-supervisor 24 28 22 12 6 7 0 57 20 7982
2018 Supervisor 16 35 21 17 8 2 0 52 26 2246
2018 Non-supervisor 20 27 23 14 9 7 0 51 25 6528
2017 Supervisor 15 36 20 17 10 2 0 52 27 2173
2017 Non-supervisor 17 28 22 15 11 7 0 48 28 6194
2014 Supervisor 14 34 22 18 9 2 0 49 28 2243
2014 Non-supervisor 13 28 25 16 10 7 0 44 28 6693

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 42 16 11 5 1 0 67 16 2899
2020 Non-supervisor 33 34 15 10 5 3 0 69 15 8211
2019 Supervisor 17 39 18 17 7 1 0 57 25 2617
2019 Non-supervisor 23 32 19 14 8 3 0 58 23 7985
2018 Supervisor 18 35 20 18 9 1 0 53 27 2247
2018 Non-supervisor 19 33 20 15 10 4 0 53 26 6538
2017 Supervisor 17 40 17 15 10 1 0 57 26 2169
2017 Non-supervisor 17 33 20 15 11 4 0 52 27 6193
2014 Supervisor 15 39 19 16 10 1 0 54 27 2244
2014 Non-supervisor 14 33 21 17 12 3 0 48 30 6688
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 40 12 9 4 0 0 75 13 2892
2020 Non-supervisor 37 36 14 9 4 0 0 74 13 8222
2019 Supervisor 31 39 13 11 5 0 0 70 16 2639
2019 Non-supervisor 29 37 16 10 6 0 0 67 17 7991
2018 Supervisor 29 37 16 10 7 0 0 67 17 2249
2018 Non-supervisor 27 34 18 11 8 0 0 62 20 6527
2017 Supervisor 28 36 16 12 8 0 0 64 20 2174
2017 Non-supervisor 26 35 17 12 9 0 0 61 21 6201
2014 Supervisor 23 39 17 14 7 0 0 62 21 2248
2014 Non-supervisor 21 35 19 14 10 0 0 56 24 6704

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 36 43 10 9 3 0 0 79 11 2873
2020 Non-supervisor 40 40 10 7 2 0 0 81 9 8184
2019 Supervisor 30 44 12 11 4 0 0 73 15 2626
2019 Non-supervisor 33 42 12 9 4 0 0 75 13 7969
2018 Supervisor 27 42 13 11 5 0 0 70 17 2249
2018 Non-supervisor 30 41 13 10 5 0 0 72 15 6538
2017 Supervisor 28 43 13 11 6 0 0 71 16 2174
2017 Non-supervisor 28 42 14 10 6 0 0 70 16 6205

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 30 11 6 3 0 0 80 9 2893
2020 Non-supervisor 49 30 11 6 3 1 1 80 9 8203
2019 Supervisor 44 32 12 7 4 0 1 77 11 2641
2019 Non-supervisor 41 31 13 8 5 1 1 74 13 7991
2018 Supervisor 39 37 11 7 5 0 0 76 12 2240
2018 Non-supervisor 38 35 13 8 5 1 1 73 13 6518
2017 Supervisor 38 37 11 8 5 0 1 75 14 2174
2017 Non-supervisor 36 36 13 8 5 1 1 73 14 6203
2014 Supervisor 38 38 11 8 5 0 0 76 12 2248
2014 Non-supervisor 36 37 12 8 5 1 1 75 13 6704

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 39 11 8 2 0 1 79 10 2884
2020 Non-supervisor 38 38 11 9 3 0 1 77 12 8187
2019 Supervisor 33 41 12 10 4 0 0 74 13 2628
2019 Non-supervisor 28 39 13 13 6 0 0 68 19 7979
2018 Supervisor 29 46 10 11 4 0 0 75 15 2251
2018 Non-supervisor 25 44 11 14 6 0 1 69 20 6546
2017 Supervisor 31 41 11 11 5 0 0 73 17 2174
2017 Non-supervisor 25 38 13 14 9 0 0 64 23 6202
2014 Supervisor 28 38 12 13 8 0 0 67 22 2248
2014 Non-supervisor 24 38 13 15 9 0 0 63 24 6706

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 23 11 4 3 1 1 80 8 2887
2020 Non-supervisor 54 23 12 4 3 2 2 80 7 8196

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 29 41 16 9 4 1 0 70 13 2891
2020 Non-supervisor 34 33 17 9 5 2 0 69 14 8184
2019 Supervisor 27 39 17 10 6 1 0 67 16 2635
2019 Non-supervisor 29 33 18 10 7 3 0 64 18 7978
2018 Supervisor 24 39 18 10 7 1 0 64 17 2241
2018 Non-supervisor 23 34 19 12 9 3 0 59 21 6526
2017 Supervisor 29 38 15 11 6 1 0 68 17 2164
2017 Non-supervisor 25 33 17 12 8 3 1 61 21 6196
2014 Supervisor 22 34 16 16 10 1 0 57 26 2239
2014 Non-supervisor 19 32 18 16 12 3 1 53 29 6680

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 30 34 16 10 7 1 2 66 17 2900
2020 Non-supervisor 28 29 15 11 10 3 3 61 23 8218
2019 Supervisor 29 35 13 11 9 1 1 66 21 2647
2019 Non-supervisor 25 30 16 12 12 3 2 58 25 7996
2018 Supervisor 27 33 16 12 10 1 1 61 23 2243
2018 Non-supervisor 22 30 16 14 14 2 2 54 29 6525
2017 Supervisor 27 32 12 14 11 1 2 61 26 2172
2017 Non-supervisor 21 29 16 14 15 3 3 53 31 6199
2014 Supervisor 20 30 16 16 15 2 1 52 32 2244
2014 Non-supervisor 13 25 17 18 21 3 3 41 41 6684

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 48 26 14 5 3 1 3 77 8 2898
2020 Non-supervisor 55 21 11 5 3 1 4 80 8 8218
2019 Supervisor 50 26 14 4 3 0 3 78 8 2645
2019 Non-supervisor 57 20 10 4 2 1 5 82 7 7994

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 56 24 11 4 2 1 2 82 7 2895
2020 Non-supervisor 51 23 13 5 3 1 3 78 9 8208
2019 Supervisor 57 22 11 4 2 1 3 82 7 2635
2019 Non-supervisor 47 22 15 6 4 2 4 73 11 7968

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 79 9 4 2 1 2 3 93 3 2888
2020 Non-supervisor 77 8 4 2 2 3 4 91 4 8182
2019 Supervisor 79 7 5 2 2 3 3 91 4 2639
2019 Non-supervisor 73 9 5 3 3 3 4 89 6 7952

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 82 8 3 1 1 1 6 96 1 2893
2020 Non-supervisor 75 10 4 1 1 2 7 93 2 8189
2019 Supervisor 82 5 2 1 1 1 9 97 1 2637
2019 Non-supervisor 77 7 3 1 1 2 8 93 3 7939

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 38 9 6 3 0 0 82 9 2880
2020 Non-supervisor 35 36 15 9 5 0 1 71 14 8188
2019 Supervisor 41 39 9 7 4 0 0 80 11 2632
2019 Non-supervisor 28 36 17 10 7 0 0 66 17 7960
2018 Supervisor 39 39 9 7 5 0 0 79 12 2239
2018 Non-supervisor 26 38 17 12 7 0 1 64 19 6496
2017 Supervisor 38 40 10 7 4 0 0 78 12 2167
2017 Non-supervisor 25 39 16 12 8 0 1 64 20 6187
2014 Supervisor 31 44 9 10 5 0 0 75 16 2249
2014 Non-supervisor 18 40 16 15 10 0 1 59 25 6700

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 48 34 10 6 3 0 0 82 9 2885
2020 Non-supervisor 39 33 16 7 4 0 0 73 11 8202
2019 Supervisor 44 36 11 6 3 0 0 80 9 2636
2019 Non-supervisor 34 34 17 9 6 0 0 69 14 7979
2018 Supervisor 42 35 11 7 4 0 0 78 11 2238
2018 Non-supervisor 31 35 18 10 6 0 0 66 16 6499
2017 Supervisor 41 35 11 8 5 0 0 76 13 2168
2017 Non-supervisor 30 36 17 11 6 0 0 66 17 6190
2014 Supervisor 35 39 11 9 6 0 0 74 15 2249
2014 Non-supervisor 24 37 18 12 8 0 0 62 20 6703

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 41 9 7 3 0 0 81 10 2874
2020 Non-supervisor 41 38 11 7 2 0 0 80 9 8132
2019 Supervisor 36 41 11 8 3 0 0 77 11 2607
2019 Non-supervisor 34 41 13 8 4 0 0 75 12 7889
2018 Supervisor 36 36 13 9 6 0 0 72 15 2241
2018 Non-supervisor 30 37 16 10 6 0 0 68 16 6503
2017 Supervisor 35 38 12 10 5 0 0 73 14 2167
2017 Non-supervisor 30 38 14 11 6 0 0 69 17 6189
2014 Supervisor 32 40 14 10 5 0 0 71 15 2247
2014 Non-supervisor 27 40 16 11 6 0 0 67 17 6701

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 29 45 16 6 2 2 0 76 8 2887
2020 Non-supervisor 27 39 18 7 3 5 1 69 11 8198
2019 Supervisor 26 47 16 6 3 2 0 74 9 2648
2019 Non-supervisor 21 38 22 9 4 5 1 63 14 7984
2018 Supervisor 25 43 19 6 4 2 0 69 11 2249
2018 Non-supervisor 20 35 24 10 6 5 0 58 17 6533
2017 Supervisor 26 41 18 8 5 2 0 68 13 2173
2017 Non-supervisor 19 35 23 10 7 6 1 57 18 6193

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 46 32 10 8 3 0 0 79 11 2889
2020 Non-supervisor 53 29 9 5 3 0 1 83 8 8197
2019 Supervisor 47 34 9 7 3 0 0 81 10 2637
2019 Non-supervisor 50 31 9 5 3 0 1 82 9 7970
2018 Supervisor 43 35 9 8 4 0 0 79 12 2247
2018 Non-supervisor 46 34 10 5 3 0 1 81 9 6534
2017 Supervisor 42 35 9 8 5 0 0 78 13 2169
2017 Non-supervisor 43 34 11 7 4 0 1 78 11 6196
2014 Supervisor 33 37 13 10 6 0 1 71 16 2248
2014 Non-supervisor 36 35 13 8 5 1 1 73 14 6701

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 31 22 15 10 0 0 53 25 2884
2020 Non-supervisor 46 32 14 5 2 0 1 79 7 8187
2019 Supervisor 23 33 22 13 8 0 0 56 22 2638
2019 Non-supervisor 45 33 14 5 3 0 1 79 7 7961
2018 Supervisor 22 29 23 15 10 0 0 51 25 2249
2018 Non-supervisor 42 33 14 6 3 0 1 77 9 6557
2017 Supervisor 20 34 22 14 9 0 1 55 23 2173
2017 Non-supervisor 40 36 14 6 3 0 1 77 9 6205
2014 Supervisor 24 33 23 12 7 0 0 57 20 2249
2014 Non-supervisor 42 34 15 5 3 0 1 77 8 6707

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 40 60 2899
2020 Non-supervisor 43 57 8220

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 66 19 6 2 1 2 5 91 3 2899
2020 Non-supervisor 58 18 8 2 1 5 8 88 4 8215

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Supervisor 30 37 33 2898
2020 Non-supervisor 21 46 34 8224
2019 Supervisor 30 37 33 2650
2019 Non-supervisor 26 39 35 8004
2018 Supervisor 33 35 33 2246
2018 Non-supervisor 25 40 34 6558
2017 Supervisor 34 36 31 2173
2017 Non-supervisor 26 41 33 6201
2014 Supervisor 34 34 32 2243
2014 Non-supervisor 27 39 34 6679

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Supervisor 16 43 32 2 0 7 858
2020 Non-supervisor 14 36 31 3 9 7 1681
2019 Supervisor 18 37 37 3 1 4 788
2019 Non-supervisor 12 32 33 4 13 6 2055
2018 Supervisor 21 32 36 4 1 6 736
2018 Non-supervisor 14 31 35 5 8 7 1651
2017 Supervisor 22 29 38 4 1 6 736
2017 Non-supervisor 18 27 33 6 10 6 1588
2014 Supervisor 24 28 35 5 9999 8 771
2014 Non-supervisor 19 28 33 9 9999 12 1824
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 53 36 7 3 1 0 0 89 4 2879
2020 Non-supervisor 49 37 9 3 1 0 0 86 5 8177
2019 Supervisor 46 39 9 4 1 0 0 86 5 2626
2019 Non-supervisor 42 39 11 5 2 0 0 82 7 7964
2018 Supervisor 48 39 8 4 1 0 0 87 5 2250
2018 Non-supervisor 40 43 10 4 2 0 0 84 7 6518
2017 Supervisor 42 42 9 4 2 0 0 85 6 2170
2017 Non-supervisor 36 43 12 5 4 0 0 79 9 6202
2014 Supervisor 42 42 10 5 2 0 0 84 7 2247
2014 Non-supervisor 34 43 13 6 3 1 0 78 9 6701

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 49 14 8 2 1 0 76 9 2893
2020 Non-supervisor 35 41 15 5 2 2 0 77 7 8211
2019 Supervisor 24 46 17 9 3 1 0 71 12 2642
2019 Non-supervisor 28 43 17 7 3 2 0 72 10 7988
2018 Supervisor 21 45 18 11 4 0 0 66 15 2245
2018 Non-supervisor 24 43 19 8 4 2 0 68 12 6527
2017 Supervisor 22 45 18 10 5 0 0 68 14 2170
2017 Non-supervisor 23 42 19 9 4 2 0 67 14 6197
2014 Supervisor 25 45 16 10 4 1 0 70 14 2247
2014 Non-supervisor 22 43 20 9 4 2 0 67 13 6697

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 11 30 38 17 5 0 0 21 41 2896
2020 Non-supervisor 7 20 35 24 12 1 2 36 28 8201
2019 Supervisor 12 33 36 14 4 0 1 18 45 2646
2019 Non-supervisor 10 24 34 19 10 1 1 30 35 7981
2018 Supervisor 14 32 36 13 3 0 1 16 47 2248
2018 Non-supervisor 11 25 34 19 8 1 2 28 37 6529
2017 Supervisor 15 31 36 13 4 0 1 17 47 2170
2017 Non-supervisor 12 24 34 17 8 1 4 26 39 6170
2014 Supervisor 14 34 36 12 3 0 1 15 48 2248
2014 Non-supervisor 11 28 35 16 7 1 3 23 41 6691

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 7 18 30 32 12 1 1 45 25 2885
2020 Non-supervisor 5 11 23 31 24 3 2 58 17 8173
2019 Supervisor 12 24 32 22 9 1 1 31 37 2637
2019 Non-supervisor 10 18 27 23 17 3 2 42 30 7957
2018 Supervisor 14 26 32 19 6 1 1 26 41 2244
2018 Non-supervisor 11 19 28 22 14 3 2 38 33 6501
2017 Supervisor 14 24 34 19 7 1 1 26 40 2165
2017 Non-supervisor 12 20 28 19 12 4 5 35 35 6157
2014 Supervisor 13 26 34 19 6 1 1 26 40 2249
2014 Non-supervisor 11 21 29 21 10 4 4 34 35 6681

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 16 26 35 17 5 0 1 22 43 2887
2020 Non-supervisor 9 17 29 22 15 3 3 40 29 8180
2019 Supervisor 19 29 33 14 4 1 1 19 48 2641
2019 Non-supervisor 12 21 29 19 12 3 4 34 36 7952
2018 Supervisor 21 32 30 11 4 0 1 16 54 2243
2018 Non-supervisor 14 24 29 17 10 2 4 28 41 6505
2017 Supervisor 22 31 31 11 4 0 1 15 53 2169
2017 Non-supervisor 17 24 28 14 8 3 6 25 44 6160
2014 Supervisor 27 32 27 9 3 0 1 12 60 2244
2014 Non-supervisor 19 26 27 14 7 3 5 23 48 6688

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 11 25 38 22 5 0 0 27 36 2878
2020 Non-supervisor 5 12 27 31 21 1 2 54 17 8171
2019 Supervisor 14 25 37 19 4 0 1 23 39 2635
2019 Non-supervisor 7 15 29 27 18 1 2 47 22 7935
2018 Supervisor 15 26 39 16 4 0 0 20 41 2238
2018 Non-supervisor 8 16 31 27 14 1 3 43 25 6490
2017 Supervisor 14 26 39 17 4 0 1 21 39 2160
2017 Non-supervisor 10 17 31 24 12 1 4 38 29 6150
2014 Supervisor 14 28 39 14 3 0 1 18 42 2243
2014 Non-supervisor 9 19 34 23 10 1 3 35 30 6676

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 18 27 31 17 6 0 1 23 46 2889
2020 Non-supervisor 7 14 26 27 23 2 3 51 22 8173
2019 Supervisor 18 29 32 15 5 1 1 20 48 2647
2019 Non-supervisor 10 17 25 24 19 2 3 45 28 7950
2018 Supervisor 21 32 31 11 4 0 1 15 54 2247
2018 Non-supervisor 13 21 28 20 13 2 3 35 35 6525
2017 Supervisor 24 31 29 12 4 0 1 16 55 2166
2017 Non-supervisor 15 21 26 18 12 2 5 32 39 6153
2014 Supervisor 28 32 28 9 3 0 1 12 60 2246
2014 Non-supervisor 18 25 27 16 9 1 4 26 45 6687

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 9 18 32 27 11 1 1 39 28 2876
2020 Non-supervisor 6 12 20 27 25 6 4 58 20 8167
2019 Supervisor 15 25 31 20 7 1 2 28 41 2633
2019 Non-supervisor 12 18 23 22 18 5 3 43 31 7935
2018 Supervisor 17 26 31 18 6 0 1 25 43 2241
2018 Non-supervisor 12 20 25 21 14 4 4 38 35 6501
2017 Supervisor 16 25 30 20 7 1 2 28 42 2169
2017 Non-supervisor 13 18 25 20 13 4 6 37 36 6173
2014 Supervisor 12 22 32 23 8 1 2 32 35 2247
2014 Non-supervisor 11 18 25 22 14 4 6 40 32 6686

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 14 27 36 17 5 0 1 22 42 2888
2020 Non-supervisor 9 18 31 22 16 3 2 40 28 8176
2019 Supervisor 18 29 36 13 4 1 0 16 47 2642
2019 Non-supervisor 12 21 30 19 14 3 2 34 34 7961
2018 Supervisor 21 32 33 10 3 0 1 13 53 2245
2018 Non-supervisor 15 23 31 17 9 3 3 27 40 6522
2017 Supervisor 20 30 35 10 3 1 1 14 51 2172
2017 Non-supervisor 16 23 31 14 8 3 4 24 43 6167
2014 Supervisor 22 30 34 9 3 1 1 13 53 2248
2014 Non-supervisor 17 24 32 13 8 2 4 22 43 6694

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 8 21 41 23 6 0 0 29 29 2890
2020 Non-supervisor 7 20 35 23 14 1 1 37 27 8195
2019 Supervisor 14 25 35 19 6 0 1 26 39 2641
2019 Non-supervisor 10 20 32 22 13 1 1 36 31 7981

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 16 43 21 14 5 1 0 59 19 2876
2020 Non-supervisor 28 38 17 10 4 3 0 68 14 8171
2019 Supervisor 11 37 22 21 9 1 0 48 30 2634
2019 Non-supervisor 20 35 21 15 7 3 0 56 22 7963

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 60 27 6 5 2 0 0 87 7 2889
2020 Non-supervisor 54 27 8 6 3 2 0 83 9 8201
2019 Supervisor 54 29 7 5 3 0 0 84 9 2639
2019 Non-supervisor 49 30 9 7 5 1 0 79 11 7972
2018 Supervisor 49 34 8 6 4 0 0 82 10 2245
2018 Non-supervisor 42 31 10 9 6 1 0 75 15 6513
2017 Supervisor 51 32 7 6 5 0 0 83 10 2174
2017 Non-supervisor 43 32 10 8 6 1 0 76 14 6190
2014 Supervisor 50 33 7 6 3 0 0 83 9 2248
2014 Non-supervisor 40 32 11 9 6 1 0 74 15 6706

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 59 32 4 4 2 0 0 91 5 2882
2020 Non-supervisor 61 28 6 3 2 0 0 89 5 8176
2019 Supervisor 49 37 6 5 3 0 0 86 8 2636
2019 Non-supervisor 54 32 7 5 2 0 0 86 7 7987
2018 Supervisor 47 39 7 5 2 0 0 86 7 2243
2018 Non-supervisor 48 36 8 6 3 0 0 84 8 6506
2017 Supervisor 43 40 8 6 3 0 0 83 9 2171
2017 Non-supervisor 44 39 8 6 3 0 0 83 9 6194
2014 Supervisor 43 44 6 5 2 0 0 86 8 2249
2014 Non-supervisor 41 41 9 6 3 0 0 82 9 6703

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 37 6 3 1 0 0 89 4 2869
2020 Non-supervisor 48 33 11 3 2 2 0 83 5 8161
2019 Supervisor 48 39 7 3 2 0 0 88 5 2642
2019 Non-supervisor 43 36 12 4 2 2 1 81 6 7990
2018 Supervisor 45 41 8 4 2 0 0 86 5 2249
2018 Non-supervisor 37 40 13 5 3 2 1 78 8 6519

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 40 9 4 2 1 0 85 6 2883
2020 Non-supervisor 44 36 11 4 2 2 0 82 6 8185
2019 Supervisor 39 42 11 4 2 1 0 82 6 2637
2019 Non-supervisor 40 38 13 5 2 2 0 79 8 7955
2018 Supervisor 43 41 10 3 2 1 0 86 5 2243
2018 Non-supervisor 42 38 12 4 2 2 0 81 7 6521
2017 Supervisor 43 41 10 3 2 1 0 85 5 2169
2017 Non-supervisor 38 40 12 4 2 3 0 81 7 6195
2014 Supervisor 41 41 11 4 2 1 0 83 6 2242
2014 Non-supervisor 36 39 14 5 3 3 0 78 8 6679

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 48 37 10 3 1 2 0 86 4 2889
2020 Non-supervisor 47 32 12 3 2 5 1 83 5 8191
2019 Supervisor 47 36 11 2 1 2 0 85 4 2630
2019 Non-supervisor 44 34 13 3 2 4 0 82 5 7969
2018 Supervisor 45 38 11 3 1 2 0 85 4 2243
2018 Non-supervisor 41 36 13 3 2 4 1 81 5 6521
2017 Supervisor 44 39 10 3 2 3 0 86 4 2176
2017 Non-supervisor 37 36 15 4 2 5 1 78 6 6189
2014 Supervisor 44 39 11 2 1 2 0 86 3 2241
2014 Non-supervisor 38 37 13 3 2 6 1 80 6 6677

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 59 31 6 3 1 0 0 90 3 2889
2020 Non-supervisor 60 29 7 3 2 0 0 89 4 8203
2019 Supervisor 51 36 8 3 2 0 0 87 5 2643
2019 Non-supervisor 51 34 8 4 2 0 0 86 6 7989
2018 Supervisor 47 39 8 3 2 0 0 86 6 2237
2018 Non-supervisor 47 37 10 4 3 0 0 84 6 6518
2017 Supervisor 45 40 8 4 3 0 0 85 7 2173
2017 Non-supervisor 43 39 9 5 3 0 0 83 8 6194
2014 Supervisor 46 39 9 4 2 0 0 85 6 2242
2014 Non-supervisor 41 39 12 5 3 1 0 81 8 6672

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 58 25 8 3 2 4 2 87 5 2893
2020 Non-supervisor 49 22 12 3 3 7 5 80 7 8207

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 36 12 3 1 4 0 83 4 2888
2020 Non-supervisor 42 30 15 3 2 7 1 79 6 8214

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 53 30 8 3 2 2 2 86 5 2889
2020 Non-supervisor 47 30 10 4 2 4 3 82 7 8196

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 4 4 30 4 39 19 0 10 53 26
2020 Non-supervisor 2 8 29 17 26 17 1 12 52 119

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 38 15 7 3 3 3 74 11 2895
2020 Non-supervisor 31 29 17 6 3 8 6 69 10 8211
2019 Supervisor 31 37 15 8 5 2 2 71 13 2637
2019 Non-supervisor 31 29 16 7 5 7 4 68 14 7988
2018 Supervisor 25 41 15 9 5 2 2 69 15 2249
2018 Non-supervisor 23 32 18 9 7 7 4 62 18 6519
2017 Supervisor 29 37 14 9 7 3 2 70 16 2174
2017 Non-supervisor 26 30 17 8 7 7 5 64 17 6191
2014 Supervisor 32 39 13 9 4 1 1 74 13 2248
2014 Non-supervisor 27 32 17 9 7 5 4 64 18 6705

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 41 10 6 2 1 1 81 8 2889
2020 Non-supervisor 36 34 13 8 4 3 2 74 12 8203
2019 Supervisor 36 42 12 7 2 1 0 79 9 2637
2019 Non-supervisor 32 37 14 9 4 3 1 72 14 7985
2018 Supervisor 38 41 11 6 3 1 1 80 9 2242
2018 Non-supervisor 29 39 15 9 5 2 1 71 14 6534
2017 Supervisor 43 40 8 6 2 1 0 84 8 2163
2017 Non-supervisor 30 38 13 10 5 3 1 71 15 6184
2014 Supervisor 49 36 7 4 1 1 0 87 6 2241
2014 Non-supervisor 33 41 12 6 4 3 1 77 10 6688

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 43 14 4 1 1 0 80 6 2886
2020 Non-supervisor 41 35 16 4 2 2 0 78 6 8184
2019 Supervisor 32 42 17 5 2 1 0 75 8 2636
2019 Non-supervisor 33 38 19 5 3 2 0 72 8 7969
2018 Supervisor 31 41 17 6 3 1 0 73 9 2234
2018 Non-supervisor 29 39 20 6 4 2 0 70 10 6520

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 26 21 10 8 8 4 56 20 2889
2020 Non-supervisor 28 25 18 9 7 11 3 61 18 8190
2019 Supervisor 19 26 22 12 10 8 3 51 25 2639
2019 Non-supervisor 22 25 20 11 9 10 2 54 23 7986
2018 Supervisor 18 28 21 14 10 8 2 50 26 2245
2018 Non-supervisor 19 26 21 13 11 9 2 50 27 6533
2017 Supervisor 18 25 18 14 13 7 4 49 30 2163
2017 Non-supervisor 16 24 19 13 13 11 3 47 30 6193
2014 Supervisor 17 26 20 15 12 7 4 48 30 2244
2014 Non-supervisor 13 24 20 16 13 12 2 43 34 6677

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 44 4 8 2 0 0 87 9 2895
2020 Non-supervisor 49 41 3 6 1 0 0 89 7 8222

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 40 7 6 2 0 1 85 8 2889
2020 Non-supervisor 50 36 7 6 2 0 1 86 7 8205
2019 Supervisor 43 35 8 10 4 0 0 79 14 2647
2019 Non-supervisor 47 35 7 8 3 0 0 82 11 7985
2017 Supervisor 41 38 7 9 5 0 0 79 13 2171
2017 Non-supervisor 40 38 8 9 5 0 0 79 14 6203
2014 Supervisor 46 37 6 7 4 0 0 83 11 2248
2014 Non-supervisor 41 38 8 8 4 0 0 80 13 6700

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 53 34 7 4 1 0 0 88 6 2864
2020 Non-supervisor 53 33 7 4 1 0 0 87 6 8169
2019 Supervisor 51 34 8 4 2 0 0 86 6 2635
2019 Non-supervisor 49 36 8 5 2 0 0 85 7 7933
2017 Supervisor 53 35 6 4 1 0 0 89 5 2168
2017 Non-supervisor 45 39 8 5 2 0 0 84 8 6185
2014 Supervisor 52 37 6 4 1 0 0 89 5 2246
2014 Non-supervisor 42 41 9 6 2 0 0 83 8 6700

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 75 19 3 1 1 1 0 95 2 2887
2020 Non-supervisor 79 17 2 1 1 0 0 96 2 8189
2017 Supervisor 64 26 5 3 1 0 1 91 4 2167
2017 Non-supervisor 65 25 4 3 2 1 1 92 4 6195
2014 Supervisor 64 27 4 3 1 0 1 92 4 2247
2014 Non-supervisor 65 26 4 3 1 0 1 92 4 6704

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 25 13 5 1 2 1 80 7 2895
2020 Non-supervisor 61 19 8 3 1 5 2 86 5 8222
2019 Supervisor 50 26 13 5 2 3 1 79 7 2648
2019 Non-supervisor 56 21 9 3 2 7 2 84 6 8004

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 9 91 2897
2020 Non-supervisor 7 93 8209
2019 Supervisor 12 88 2648
2019 Non-supervisor 11 89 7990
2018 Supervisor 12 88 2256
2018 Non-supervisor 13 87 6541

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 39 61 272
2020 Non-supervisor 47 53 622
2019 Supervisor 35 65 321
2019 Non-supervisor 48 52 853
2018 Supervisor 42 58 283
2018 Non-supervisor 52 48 830

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 56 44 272
2020 Non-supervisor 62 38 622
2019 Supervisor 63 37 321
2019 Non-supervisor 64 36 853
2018 Supervisor 55 45 283
2018 Non-supervisor 60 40 830

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 17 83 272
2020 Non-supervisor 3 97 622
2019 Supervisor 19 81 321
2019 Non-supervisor 3 97 853
2018 Supervisor 19 81 283
2018 Non-supervisor 3 97 830

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 9 91 272
2020 Non-supervisor 8 92 622
2019 Supervisor 10 90 321
2019 Non-supervisor 6 94 853
2018 Supervisor 10 90 283
2018 Non-supervisor 7 93 830

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 2 98 321
2019 Non-supervisor 3 97 853
2018 Supervisor 2 98 283
2018 Non-supervisor 3 97 830

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 4 96 272
2020 Non-supervisor 6 94 622
2019 Supervisor 8 92 321
2019 Non-supervisor 4 96 853
2018 Supervisor 6 94 283
2018 Non-supervisor 4 96 830

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 41 59 272
2020 Non-supervisor 33 67 622
2019 Supervisor 47 53 317
2019 Non-supervisor 31 69 844
2018 Supervisor 46 54 284
2018 Non-supervisor 36 64 827

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 37 63 272
2020 Non-supervisor 43 57 622
2019 Supervisor 44 56 317
2019 Non-supervisor 45 55 844
2018 Supervisor 41 59 284
2018 Non-supervisor 40 60 827

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 46 54 272
2020 Non-supervisor 45 55 622
2019 Supervisor 46 54 317
2019 Non-supervisor 47 53 844
2018 Supervisor 46 54 284
2018 Non-supervisor 46 54 827

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 43 57 272
2020 Non-supervisor 44 56 622
2019 Supervisor 42 58 317
2019 Non-supervisor 43 57 844
2018 Supervisor 43 57 284
2018 Non-supervisor 43 57 827

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 39 61 272
2020 Non-supervisor 31 69 622
2019 Supervisor 39 61 317
2019 Non-supervisor 30 70 844
2018 Supervisor 38 62 284
2018 Non-supervisor 29 71 827

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 61 39 272
2020 Non-supervisor 54 46 622
2019 Supervisor 57 43 317
2019 Non-supervisor 54 46 844
2018 Supervisor 51 49 284
2018 Non-supervisor 55 45 827

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 38 62 272
2020 Non-supervisor 33 67 622
2019 Supervisor 36 64 317
2019 Non-supervisor 32 68 844
2018 Supervisor 37 63 284
2018 Non-supervisor 31 69 827

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 4 96 272
2020 Non-supervisor 7 93 622
2019 Supervisor 6 94 317
2019 Non-supervisor 8 92 844
2018 Supervisor 4 96 284
2018 Non-supervisor 8 92 827

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 11 89 272
2020 Non-supervisor 12 88 622
2019 Supervisor 13 87 317
2019 Non-supervisor 11 89 844
2018 Supervisor 11 89 284
2018 Non-supervisor 9 91 827

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 46 54 272
2020 Non-supervisor 53 47 622
2019 Supervisor 42 58 317
2019 Non-supervisor 50 50 844
2018 Supervisor 42 58 284
2018 Non-supervisor 48 52 827

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 23 77 272
2020 Non-supervisor 19 81 622
2019 Supervisor 25 75 317
2019 Non-supervisor 20 80 844
2018 Supervisor 24 76 284
2018 Non-supervisor 21 79 827

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 12 88 272
2020 Non-supervisor 15 85 622
2019 Supervisor 14 86 317
2019 Non-supervisor 15 85 844
2018 Supervisor 17 83 284
2018 Non-supervisor 16 84 827

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 64 36 272
2020 Non-supervisor 52 48 622
2019 Supervisor 63 37 314
2019 Non-supervisor 51 49 840
2018 Supervisor 70 30 283
2018 Non-supervisor 51 49 831

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 36 64 272
2020 Non-supervisor 25 75 622
2019 Supervisor 32 68 314
2019 Non-supervisor 25 75 840
2018 Supervisor 37 63 283
2018 Non-supervisor 22 78 831

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 18 82 272
2020 Non-supervisor 9 91 622
2019 Supervisor 18 82 314
2019 Non-supervisor 8 92 840
2018 Supervisor 16 84 283
2018 Non-supervisor 7 93 831

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 15 85 272
2020 Non-supervisor 17 83 622
2019 Supervisor 9 91 314
2019 Non-supervisor 19 81 840
2018 Supervisor 10 90 283
2018 Non-supervisor 18 82 831

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 11 89 272
2020 Non-supervisor 7 93 622
2019 Supervisor 10 90 314
2019 Non-supervisor 7 93 840
2018 Supervisor 10 90 283
2018 Non-supervisor 8 92 831

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 4 96 272
2020 Non-supervisor 5 95 622
2019 Supervisor 4 96 314
2019 Non-supervisor 5 95 840
2018 Supervisor 6 94 283
2018 Non-supervisor 6 94 831

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 17 83 272
2020 Non-supervisor 12 88 622
2019 Supervisor 15 85 314
2019 Non-supervisor 13 87 840
2018 Supervisor 14 86 283
2018 Non-supervisor 14 86 831

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 12 88 272
2020 Non-supervisor 13 87 622
2019 Supervisor 13 87 314
2019 Non-supervisor 15 85 840
2018 Supervisor 15 85 283
2018 Non-supervisor 11 89 831

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 16 84 272
2020 Non-supervisor 27 73 622
2019 Supervisor 20 80 314
2019 Non-supervisor 26 74 840
2018 Supervisor 18 82 283
2018 Non-supervisor 28 72 831

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 12 88 261
2020 Non-supervisor 14 86 591
2019 Supervisor 11 89 298
2019 Non-supervisor 12 88 796
2018 Supervisor 13 87 267
2018 Non-supervisor 14 86 787

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 15 85 261
2020 Non-supervisor 19 81 591
2019 Supervisor 14 86 298
2019 Non-supervisor 21 79 796
2018 Supervisor 20 80 267
2018 Non-supervisor 22 78 787

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 7 93 261
2020 Non-supervisor 12 88 591
2019 Supervisor 5 95 298
2019 Non-supervisor 11 89 796
2018 Supervisor 9 91 267
2018 Non-supervisor 11 89 787

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 261
2020 Non-supervisor 8 92 591
2019 Supervisor 7 93 298
2019 Non-supervisor 7 93 796
2018 Supervisor 7 93 267
2018 Non-supervisor 8 92 787

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 11 89 261
2020 Non-supervisor 14 86 591
2019 Supervisor 11 89 298
2019 Non-supervisor 10 90 796
2018 Supervisor 13 87 267
2018 Non-supervisor 9 91 787

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 12 88 261
2020 Non-supervisor 7 93 591
2019 Supervisor 14 86 298
2019 Non-supervisor 8 92 796
2018 Supervisor 16 84 267
2018 Non-supervisor 10 90 787

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 13 87 261
2020 Non-supervisor 16 84 591
2019 Supervisor 17 83 298
2019 Non-supervisor 16 84 796
2018 Supervisor 14 86 267
2018 Non-supervisor 14 86 787

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 261
2020 Non-supervisor 18 82 591
2019 Supervisor 10 90 298
2019 Non-supervisor 17 83 796
2018 Supervisor 8 92 267
2018 Non-supervisor 15 85 787

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 15 85 261
2020 Non-supervisor 16 84 591
2019 Supervisor 9 91 298
2019 Non-supervisor 14 86 796
2018 Supervisor 12 88 267
2018 Non-supervisor 13 87 787

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 24 76 261
2020 Non-supervisor 28 72 591
2019 Supervisor 23 77 298
2019 Non-supervisor 31 69 796
2018 Supervisor 28 72 267
2018 Non-supervisor 28 72 787

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 10 90 261
2020 Non-supervisor 10 90 591
2019 Supervisor 9 91 298
2019 Non-supervisor 12 88 796
2018 Supervisor 9 91 267
2018 Non-supervisor 9 91 787

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 43 57 261
2020 Non-supervisor 47 53 591
2019 Supervisor 38 62 298
2019 Non-supervisor 48 52 796
2018 Supervisor 39 61 267
2018 Non-supervisor 47 53 787

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 2 98 298
2019 Non-supervisor 2 98 796
2018 Supervisor 2 98 267
2018 Non-supervisor 1 99 787

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 51 49 261
2020 Non-supervisor 51 49 591
2019 Supervisor 49 51 298
2019 Non-supervisor 52 48 796
2018 Supervisor 50 50 267
2018 Non-supervisor 50 50 787

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 4 96 261
2020 Non-supervisor 3 97 591
2019 Supervisor 4 96 298
2019 Non-supervisor 4 96 796
2018 Supervisor 3 97 267
2018 Non-supervisor 4 96 787

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 11 89 261
2020 Non-supervisor 15 85 591
2019 Supervisor 16 84 298
2019 Non-supervisor 11 89 796
2018 Supervisor 11 89 267
2018 Non-supervisor 11 89 787

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 21 16 5 3 25 6 65 12 2893
2020 Non-supervisor 23 14 16 4 3 31 9 62 12 8217
2019 Supervisor 20 23 18 7 5 22 6 59 16 2647
2019 Non-supervisor 20 14 18 6 5 27 10 55 16 7990
2018 Supervisor 19 24 21 6 4 21 5 58 14 2243
2018 Non-supervisor 18 17 21 6 5 27 7 53 16 6549
2017 Supervisor 18 25 18 6 6 19 7 58 17 2175
2017 Non-supervisor 15 17 18 5 5 30 9 52 18 6200
2014 Supervisor 20 22 20 6 5 21 6 58 15 2242
2014 Non-supervisor 13 17 20 5 6 30 8 48 19 6682

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 33 14 4 2 7 1 78 7 2888
2020 Non-supervisor 39 28 14 3 2 12 1 77 7 8195
2019 Supervisor 35 35 16 5 3 5 1 75 8 2644
2019 Non-supervisor 35 28 16 5 3 11 1 72 9 7988
2018 Supervisor 34 37 15 5 3 6 0 75 9 2243
2018 Non-supervisor 29 32 18 5 4 11 1 70 10 6536
2017 Supervisor 31 36 16 5 5 6 1 72 11 2173
2017 Non-supervisor 27 32 17 5 4 14 2 69 11 6188
2014 Supervisor 31 35 18 5 3 8 1 72 9 2242
2014 Non-supervisor 22 30 20 5 4 16 2 63 12 6682

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 4 96 2893
2020 Non-supervisor 5 95 8199
2019 Supervisor 6 94 2648
2019 Non-supervisor 6 94 7980
2018 Supervisor 6 94 2246
2018 Non-supervisor 6 94 6539

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 29 71 130
2020 Non-supervisor 37 63 427
2019 Supervisor 21 79 143
2019 Non-supervisor 34 66 503
2018 Supervisor 26 74 135
2018 Non-supervisor 35 65 366

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 75 25 130
2020 Non-supervisor 73 27 427
2019 Supervisor 72 28 143
2019 Non-supervisor 78 22 503
2018 Supervisor 76 24 135
2018 Non-supervisor 79 21 366

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 130
2020 Non-supervisor 4 96 427
2019 Supervisor 9 91 143
2019 Non-supervisor 4 96 503
2018 Supervisor 9 91 135
2018 Non-supervisor 2 98 366

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 130
2020 Non-supervisor 0 100 427

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 7 93 130
2020 Non-supervisor 12 88 427
2019 Supervisor 8 92 143
2019 Non-supervisor 9 91 503
2018 Supervisor 9 91 135
2018 Non-supervisor 7 93 366

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 4 96 130
2020 Non-supervisor 7 93 427
2019 Supervisor 5 95 143
2019 Non-supervisor 3 97 503

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 9 91 130
2020 Non-supervisor 9 91 427
2019 Supervisor 14 86 143
2019 Non-supervisor 8 92 503
2018 Supervisor 10 90 135
2018 Non-supervisor 10 90 366

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 20 80 130
2020 Non-supervisor 28 72 427
2019 Supervisor 16 84 140
2019 Non-supervisor 24 76 492
2018 Supervisor 15 85 135
2018 Non-supervisor 16 84 366

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 16 84 130
2020 Non-supervisor 22 78 427
2019 Supervisor 17 83 140
2019 Non-supervisor 17 83 492
2018 Supervisor 17 83 135
2018 Non-supervisor 15 85 366

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 14 86 130
2020 Non-supervisor 17 83 427
2019 Supervisor 9 91 140
2019 Non-supervisor 12 88 492
2018 Supervisor 7 93 135
2018 Non-supervisor 11 89 366

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 4 96 130
2020 Non-supervisor 5 95 427
2019 Supervisor 5 95 140
2019 Non-supervisor 5 95 492

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 30 70 130
2020 Non-supervisor 27 73 427
2019 Supervisor 38 62 140
2019 Non-supervisor 30 70 492
2018 Supervisor 34 66 135
2018 Non-supervisor 27 73 366

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 27 73 130
2020 Non-supervisor 20 80 427
2019 Supervisor 25 75 140
2019 Non-supervisor 21 79 492
2018 Supervisor 25 75 135
2018 Non-supervisor 22 78 366

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 3 97 140
2019 Non-supervisor 3 97 492

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 6 94 130
2020 Non-supervisor 8 92 427
2019 Supervisor 3 97 140
2019 Non-supervisor 4 96 492
2018 Supervisor 6 94 135
2018 Non-supervisor 7 93 366

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 11 89 130
2020 Non-supervisor 17 83 427
2019 Supervisor 11 89 140
2019 Non-supervisor 12 88 492
2018 Supervisor 11 89 135
2018 Non-supervisor 12 88 366

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 13 87 130
2020 Non-supervisor 17 83 427
2019 Supervisor 10 90 140
2019 Non-supervisor 15 85 492
2018 Supervisor 13 87 135
2018 Non-supervisor 18 82 366

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 16 84 130
2020 Non-supervisor 20 80 427
2019 Supervisor 27 73 140
2019 Non-supervisor 27 73 492
2018 Supervisor 29 71 135
2018 Non-supervisor 27 73 366

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 32 68 130
2020 Non-supervisor 28 72 427
2019 Supervisor 33 67 139
2019 Non-supervisor 27 73 488
2018 Supervisor 43 57 134
2018 Non-supervisor 31 69 366

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 23 77 130
2020 Non-supervisor 12 88 427
2019 Supervisor 14 86 139
2019 Non-supervisor 12 88 488
2018 Supervisor 14 86 134
2018 Non-supervisor 15 85 366

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 9 91 130
2020 Non-supervisor 5 95 427
2019 Supervisor 10 90 139
2019 Non-supervisor 6 94 488
2018 Supervisor 9 91 134
2018 Non-supervisor 8 92 366

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 130
2020 Non-supervisor 14 86 427
2019 Supervisor 13 87 139
2019 Non-supervisor 14 86 488
2018 Supervisor 14 86 134
2018 Non-supervisor 16 84 366

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 7 93 130
2020 Non-supervisor 4 96 427
2019 Supervisor 3 97 139
2019 Non-supervisor 3 97 488
2018 Supervisor 6 94 134
2018 Non-supervisor 5 95 366

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 6 94 134
2018 Non-supervisor 5 95 366

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 9 91 130
2020 Non-supervisor 10 90 427
2019 Supervisor 8 92 139
2019 Non-supervisor 11 89 488
2018 Supervisor 13 87 134
2018 Non-supervisor 11 89 366

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 6 94 130
2020 Non-supervisor 11 89 427
2019 Supervisor 12 88 139
2019 Non-supervisor 13 87 488
2018 Supervisor 10 90 134
2018 Non-supervisor 9 91 366

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 50 50 130
2020 Non-supervisor 48 52 427
2019 Supervisor 45 55 139
2019 Non-supervisor 50 50 488
2018 Supervisor 39 61 134
2018 Non-supervisor 48 52 366

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 6 94 127
2018 Non-supervisor 5 95 347

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 18 82 127
2018 Non-supervisor 11 89 347

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 4 96 127
2018 Non-supervisor 3 97 347

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 8 92 127
2018 Non-supervisor 5 95 347

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 5 95 127
2018 Non-supervisor 10 90 347

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 4 96 127
2018 Non-supervisor 14 86 347

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 10 90 127
2018 Non-supervisor 13 87 347

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 24 76 127
2018 Non-supervisor 32 68 347

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 10 90 127
2018 Non-supervisor 12 88 347

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 31 69 127
2018 Non-supervisor 49 51 347

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 63 37 127
2018 Non-supervisor 63 37 347

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 16 84 127
2018 Non-supervisor 14 86 347

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 26 20 17 2 2 27 6 69 5 2887
2020 Non-supervisor 24 15 15 3 2 34 7 66 8 8198
2019 Supervisor 24 19 20 3 2 27 6 63 7 2644
2019 Non-supervisor 22 15 19 3 3 29 9 59 9 7989
2018 Supervisor 20 23 21 3 3 25 6 63 8 2240
2018 Non-supervisor 19 17 22 3 3 31 6 57 9 6527
2017 Supervisor 20 23 19 2 3 27 7 64 7 2169
2017 Non-supervisor 16 18 18 2 3 35 8 59 9 6202
2014 Supervisor 21 19 21 2 2 28 7 62 6 2240
2014 Non-supervisor 13 17 20 2 3 36 8 54 10 6677

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 33 15 2 1 8 1 80 4 2894
2020 Non-supervisor 40 28 14 3 2 13 1 79 5 8197
2019 Supervisor 38 33 16 2 2 8 1 78 5 2641
2019 Non-supervisor 37 27 17 3 2 13 2 74 6 7980
2018 Supervisor 34 37 15 3 2 8 1 77 6 2238
2018 Non-supervisor 30 32 19 3 2 13 1 72 6 6527
2017 Supervisor 35 34 14 3 2 9 1 78 6 2169
2017 Non-supervisor 29 32 15 3 2 16 2 75 6 6195
2014 Supervisor 34 34 16 2 1 11 1 77 4 2240
2014 Non-supervisor 24 31 19 3 3 19 2 69 7 6680

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 7 93 2896
2020 Non-supervisor 8 92 8170

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 12 88 2896
2020 Non-supervisor 14 86 8183
2019 Supervisor 12 88 2649
2019 Non-supervisor 15 85 8000
2017 Supervisor 13 87 2170
2017 Non-supervisor 16 84 6197
2014 Supervisor 12 88 2235
2014 Non-supervisor 16 84 6658

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 42 58 360
2020 Non-supervisor 46 54 1122

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 83 17 359
2020 Non-supervisor 81 19 1118
2019 Supervisor 84 16 308
2019 Non-supervisor 79 21 1237
2017 Supervisor 79 21 274
2017 Non-supervisor 78 22 1041
2014 Supervisor 79 21 258
2014 Non-supervisor 81 19 1047

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 31 6 3 2 0 0 89 5 300
2020 Non-supervisor 54 33 6 5 2 1 1 87 6 898
2019 Supervisor 57 28 4 6 3 1 0 86 10 254
2019 Non-supervisor 50 32 7 8 2 0 1 83 10 963
2017 Supervisor 48 39 4 7 1 0 0 87 8 218
2017 Non-supervisor 44 38 7 7 4 0 0 82 11 813
2014 Supervisor 65 22 5 5 1 0 1 88 6 203
2014 Non-supervisor 50 32 7 7 3 1 1 83 10 842

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 58 29 6 3 1 1 2 90 4 2895
2020 Non-supervisor 53 29 7 3 2 2 3 87 5 8210
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 34 12 9 3 1 0 77 11 2888
2020 Non-supervisor 45 31 12 6 3 3 0 78 10 8179

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 44 10 6 1 0 0 83 7 2901
2020 Non-supervisor 46 39 9 4 1 1 0 86 5 8226

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 40 12 7 2 0 0 80 8 2888
2020 Non-supervisor 46 36 10 5 1 1 0 84 6 8188

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 38 39 16 5 1 0 1 78 6 2874
2020 Non-supervisor 39 36 17 4 1 1 2 77 6 8180

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 35 10 3 1 0 0 85 5 2898
2020 Non-supervisor 50 32 11 3 1 2 1 85 4 8185

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 74 18 4 1 0 2 1 95 1 2897
2020 Non-supervisor 74 17 4 1 0 3 1 95 1 8193

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 62 29 6 2 0 1 0 92 2 2891
2020 Non-supervisor 57 31 6 3 1 1 0 90 4 8188

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 27 8 4 3 1 0 85 7 2886
2020 Non-supervisor 54 28 8 6 3 1 0 83 9 8190

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 63 26 7 2 1 1 0 90 3 2888
2020 Non-supervisor 60 27 7 3 1 1 0 89 4 8201

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 96 4 2900

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 35 18 15 6 0 0 60 21 2798

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 36 8 3 1 0 0 89 3 2894
2020 Non-supervisor 50 36 8 3 1 1 0 87 5 8204
2019 Supervisor 40 42 11 5 1 1 0 82 6 2640
2019 Non-supervisor 38 39 13 5 2 2 0 78 8 7964
2018 Supervisor 38 41 12 5 3 1 0 80 8 2243
2018 Non-supervisor 33 41 15 6 3 3 0 76 9 6543
2017 Supervisor 29 43 16 7 3 2 0 74 10 2167
2017 Non-supervisor 23 40 18 8 5 6 0 67 14 6195

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 31 10 8 5 1 0 77 13 2893
2020 Non-supervisor 45 28 11 9 6 1 0 74 15 8197

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 28 9 3 2 2 0 85 6 2880
2020 Non-supervisor 54 26 11 3 2 3 1 83 5 8176

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 36 14 8 3 1 0 75 11 2892
2020 Non-supervisor 43 31 13 7 4 2 0 76 10 8202
2019 Supervisor 25 40 18 11 5 1 0 65 17 2647
2019 Non-supervisor 30 35 17 11 6 2 0 66 17 7984
2018 Supervisor 24 40 18 11 6 1 0 64 18 2256
2018 Non-supervisor 26 36 17 12 7 2 0 63 19 6543
2017 Supervisor 16 42 19 14 8 1 0 58 23 2173
2017 Non-supervisor 17 39 19 13 9 2 0 57 23 6199

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 29 46 13 9 2 1 1 76 11 2902
2019 Supervisor 22 45 15 10 3 2 3 70 14 2640

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 25 15 8 7 0 1 68 16 2895
2020 Non-supervisor 40 22 16 10 10 0 2 63 20 8220

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 31 21 10 6 0 1 63 16 2890
2020 Non-supervisor 34 29 19 9 8 0 1 64 17 8199
2019 Supervisor 20 28 23 13 16 0 1 48 29 2648
2019 Non-supervisor 25 26 22 13 13 0 1 52 26 7998
2018 Supervisor 14 25 25 17 18 0 1 40 35 2250
2018 Non-supervisor 20 23 23 14 18 0 1 44 32 6540
2017 Supervisor 18 21 21 17 21 0 2 40 38 2171
2017 Non-supervisor 19 23 20 15 20 0 3 43 36 6192

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 10 23 29 23 15 0 0 33 38 2896
2020 Non-supervisor 26 29 25 12 8 0 1 55 20 8211
2019 Supervisor 10 24 31 21 14 0 0 34 35 2643
2019 Non-supervisor 26 29 24 12 8 0 1 56 20 7992
2018 Supervisor 8 21 32 22 17 0 0 29 39 2250
2018 Non-supervisor 21 27 28 14 9 0 1 48 23 6539
2017 Supervisor 9 23 28 22 18 0 0 32 40 2171
2017 Non-supervisor 19 25 27 15 11 0 1 45 27 6198

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 14 29 28 18 11 0 0 44 28 2890
2020 Non-supervisor 36 29 19 9 5 0 1 65 15 8192
2019 Supervisor 13 29 28 18 11 0 1 43 29 2633
2019 Non-supervisor 32 29 20 10 7 0 1 63 17 7952
2018 Supervisor 9 27 31 20 13 0 0 36 33 2245
2018 Non-supervisor 26 29 23 13 7 0 2 57 20 6514
2017 Supervisor 11 28 28 18 15 0 1 38 33 2168
2017 Non-supervisor 23 27 23 13 9 1 3 52 24 6190

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 14 24 27 19 15 0 0 38 35 2888
2020 Non-supervisor 35 25 19 10 8 2 1 62 18 8176
2019 Supervisor 11 25 27 21 15 0 1 37 36 2639
2019 Non-supervisor 31 26 19 12 10 1 1 58 23 7963
2018 Supervisor 9 21 30 22 17 0 0 30 40 2236
2018 Non-supervisor 24 25 21 15 12 1 2 50 28 6512
2017 Supervisor 10 21 26 23 19 0 1 32 42 2173
2017 Non-supervisor 21 23 21 17 14 1 3 46 32 6188

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 29 28 19 13 9 0 2 58 23 2885
2020 Non-supervisor 56 21 10 4 3 0 5 81 8 8179
2019 Supervisor 33 28 19 10 7 0 3 63 18 2640
2019 Non-supervisor 56 22 10 5 3 1 5 82 8 7963
2018 Supervisor 29 27 21 11 8 0 3 58 20 2244
2018 Non-supervisor 49 22 13 5 4 1 6 77 10 6530
2017 Supervisor 27 29 20 11 9 0 4 59 20 2169
2017 Non-supervisor 43 23 13 5 5 1 10 74 11 6174

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 20 28 26 15 11 0 0 49 26 2894
2020 Non-supervisor 36 27 19 10 7 0 1 63 18 8192
2019 Supervisor 26 31 24 12 8 0 0 57 20 2640
2019 Non-supervisor 42 28 16 7 6 0 1 71 13 7960
2018 Supervisor 23 28 26 14 10 0 0 51 24 2248
2018 Non-supervisor 37 27 20 9 7 1 1 64 16 6518
2017 Supervisor 22 31 26 12 8 0 0 53 21 2164
2017 Non-supervisor 32 30 21 9 6 0 1 63 16 6185

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 26 21 11 9 0 5 57 21 2897
2020 Non-supervisor 36 24 17 9 8 0 6 64 18 8201

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 30 38 20 8 3 0 1 69 11 2891
2020 Non-supervisor 41 30 16 6 3 1 2 74 10 8190
2019 Supervisor 24 38 22 10 5 0 0 63 15 2641
2019 Non-supervisor 35 32 19 8 5 1 1 69 12 7975
2018 Supervisor 19 37 26 12 5 0 0 57 17 2236
2018 Non-supervisor 28 31 23 10 5 1 2 61 16 6512
2017 Supervisor 21 37 23 11 7 0 1 58 18 2166
2017 Non-supervisor 28 31 21 10 6 1 2 61 17 6170

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 18 35 27 14 6 0 0 53 20 2886
2020 Non-supervisor 35 32 19 8 4 1 1 68 13 8190
2019 Supervisor 14 34 28 16 8 0 0 48 24 2638
2019 Non-supervisor 29 31 21 11 6 1 1 61 18 7973
2018 Supervisor 12 30 30 19 9 0 0 42 28 2238
2018 Non-supervisor 24 30 24 13 7 1 1 55 21 6518
2017 Supervisor 13 31 25 18 12 0 0 44 30 2165
2017 Non-supervisor 23 29 23 13 9 1 2 53 23 6183

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 29 35 21 10 5 0 0 64 15 2895
2020 Non-supervisor 41 29 17 8 4 1 1 71 12 8192
2019 Supervisor 23 34 23 12 6 0 0 58 19 2638
2019 Non-supervisor 33 29 20 10 6 1 1 63 17 7979
2018 Supervisor 18 33 27 15 7 0 0 51 22 2234
2018 Non-supervisor 28 30 22 12 7 1 1 59 19 6511
2017 Supervisor 21 32 22 14 10 0 1 54 24 2162
2017 Non-supervisor 28 30 20 13 7 1 2 59 20 6188

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 29 15 6 4 0 0 74 11 2876
2020 Non-supervisor 50 25 13 6 4 1 1 76 11 8175
2019 Supervisor 43 28 15 8 5 0 1 72 13 2639
2019 Non-supervisor 44 26 15 8 6 1 1 71 14 7967

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 29 34 22 10 4 0 0 64 14 2891
2020 Non-supervisor 32 30 22 10 6 0 1 62 16 8199

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 21 33 24 14 7 0 0 55 21 2886
2020 Non-supervisor 31 29 21 11 7 0 1 61 17 8188
2019 Supervisor 24 32 25 11 6 0 1 57 18 2628
2019 Non-supervisor 33 29 20 10 7 1 1 63 17 7954
2018 Supervisor 19 29 26 16 9 0 0 48 25 2225
2018 Non-supervisor 29 28 22 12 7 1 1 58 20 6498
2017 Supervisor 20 27 26 15 12 0 0 47 27 2155
2017 Non-supervisor 26 29 20 13 8 1 2 57 22 6176

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 54 27 12 3 2 0 1 83 5 2870
2020 Non-supervisor 57 24 12 3 2 0 2 83 6 8159
2019 Supervisor 56 24 11 5 3 0 1 81 8 2638
2019 Non-supervisor 58 22 11 5 3 0 2 81 8 7963
2018 Supervisor 51 26 12 5 4 0 2 79 9 2229
2018 Non-supervisor 53 23 12 4 4 1 3 78 9 6492
2017 Supervisor 57 23 11 5 3 0 1 81 8 2167
2017 Non-supervisor 54 23 12 5 3 0 3 80 8 6188

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 37 22 9 5 0 0 64 14 2878
2020 Non-supervisor 33 34 19 8 4 0 1 68 12 8173

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 74 15 5 1 1 0 4 93 2 2873
2020 Non-supervisor 70 17 6 2 1 0 5 91 3 8167
2019 Supervisor 75 11 5 1 1 0 6 92 3 2628
2019 Non-supervisor 72 13 5 2 1 1 6 91 4 7952
2018 Supervisor 72 15 5 2 1 1 5 91 4 2227
2018 Non-supervisor 68 15 6 2 2 1 5 88 5 6501

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 80 10 4 2 2 1 3 92 4 2874
2020 Non-supervisor 80 8 3 2 2 1 3 92 4 8153
2019 Supervisor 73 12 5 3 3 0 2 88 7 2638
2019 Non-supervisor 74 10 5 4 3 1 3 87 7 7980
2018 Supervisor 70 13 6 3 4 1 3 86 7 2225
2018 Non-supervisor 69 13 6 3 4 1 4 86 7 6501
2017 Supervisor 70 13 6 4 4 0 3 86 8 2173
2017 Non-supervisor 70 12 6 3 3 1 5 87 7 6185

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 65 22 7 2 1 0 1 89 4 2873
2020 Non-supervisor 74 15 5 2 1 0 2 91 3 8150
2019 Supervisor 54 28 11 3 2 0 1 84 5 2635
2019 Non-supervisor 64 21 7 3 2 0 2 87 5 7951
2018 Supervisor 52 29 11 4 2 0 1 83 6 2244
2018 Non-supervisor 59 22 10 4 2 0 2 83 7 6521
2017 Supervisor 55 27 10 4 3 0 2 83 6 2166
2017 Non-supervisor 58 24 8 4 2 0 4 85 6 6189

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 70 16 7 3 3 0 1 87 6 2870
2020 Non-supervisor 72 13 6 3 3 0 2 87 6 8172
2019 Supervisor 59 21 10 4 4 0 1 81 9 2633
2019 Non-supervisor 66 15 8 5 4 0 2 83 9 7939
2018 Supervisor 54 23 11 6 5 0 1 78 11 2244
2018 Non-supervisor 59 19 9 6 5 0 2 80 11 6500
2017 Supervisor 58 20 9 5 5 0 2 80 11 2169
2017 Non-supervisor 62 17 8 5 4 1 3 82 9 6194

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 28 12 4 2 0 1 81 6 2880
2020 Non-supervisor 68 4 2 1 0 1 24 97 1 8183
2019 Supervisor 46 31 13 6 3 0 1 78 8 2632
2019 Non-supervisor 66 5 2 1 0 0 26 96 2 7935
2018 Supervisor 45 31 15 5 3 0 1 77 8 2229
2018 Non-supervisor 60 6 2 1 0 1 30 94 2 6474
2017 Supervisor 47 30 14 5 3 0 2 78 8 2168
2017 Non-supervisor 59 6 2 1 1 0 31 95 2 6188

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 67 21 7 2 1 0 2 90 3 2885
2020 Non-supervisor 73 14 6 2 1 0 4 91 3 8207
2019 Supervisor 65 20 8 3 1 0 2 87 4 2632
2019 Non-supervisor 71 15 6 2 1 0 6 91 3 7954
2018 Supervisor 59 24 10 3 2 0 2 85 5 2239
2018 Non-supervisor 64 18 8 2 1 1 6 88 3 6487
2017 Supervisor 63 21 9 3 1 0 3 87 4 2158
2017 Non-supervisor 64 16 6 3 1 1 9 89 4 6155

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 79 13 4 2 1 0 1 94 3 2891
2020 Non-supervisor 66 16 7 4 4 0 2 84 9 8200
2019 Supervisor 81 11 3 1 2 0 2 94 3 2637
2019 Non-supervisor 65 14 7 4 5 1 3 83 10 7980
2018 Supervisor 76 14 4 1 2 0 2 92 3 2243
2018 Non-supervisor 61 15 8 5 6 1 4 80 11 6512
2017 Supervisor 76 12 4 2 2 0 3 91 4 2170
2017 Non-supervisor 61 16 8 4 4 1 5 82 9 6196

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 30 14 4 1 0 1 80 6 2893
2020 Non-supervisor 45 28 16 6 3 0 1 74 9 8212
2019 Supervisor 59 26 10 3 1 0 2 86 4 2635
2019 Non-supervisor 55 24 12 4 2 0 2 81 6 7961
2018 Supervisor 52 29 12 3 1 0 2 83 5 2244
2018 Non-supervisor 49 27 13 5 3 0 3 78 8 6508
2017 Supervisor 56 26 11 4 1 0 2 84 5 2166
2017 Non-supervisor 49 28 13 4 2 0 4 80 7 6188

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 43 19 5 2 0 0 74 7 2892
2020 Non-supervisor 32 39 20 6 3 0 0 71 9 8213

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 11 30 39 15 4 0 0 41 20 2899
2020 Non-supervisor 19 36 32 10 3 0 0 55 13 8217
2019 Supervisor 10 28 42 16 4 0 0 38 20 2645
2019 Non-supervisor 20 35 30 11 4 0 0 56 14 7996
2018 Supervisor 8 26 41 19 6 0 0 34 25 2249
2018 Non-supervisor 15 33 34 12 5 0 0 49 16 6548
2017 Supervisor 6 24 43 19 9 0 0 30 27 2174
2017 Non-supervisor 13 29 37 14 6 0 0 42 20 6201

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 12 26 40 17 5 0 0 22 38 2887
2020 Non-supervisor 8 17 38 25 12 0 0 37 25 8198
2019 Supervisor 10 23 41 20 6 0 0 26 33 2633
2019 Non-supervisor 8 16 36 26 14 0 0 40 24 7947
2018 Supervisor 12 24 40 18 7 0 0 24 36 2213
2018 Non-supervisor 9 17 38 24 12 0 0 36 26 6457
2017 Supervisor 11 24 42 17 5 0 0 23 35 2167
2017 Non-supervisor 8 19 37 23 12 0 1 35 27 6181
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 52 13 0 60 40 2902
2020 Non-supervisor 28 56 15 1 67 33 8230

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 30 70 1003
2020 Non-supervisor 35 65 2298

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 20 14 9 6 1 5 69 16 2893
2020 Non-supervisor 45 18 12 6 6 2 11 72 14 8217
2019 Supervisor 37 18 18 10 12 1 4 58 23 2603
2019 Non-supervisor 42 18 14 9 9 1 7 65 20 7883
2018 Supervisor 36 17 17 11 13 0 5 57 25 2253
2018 Non-supervisor 38 16 14 10 12 1 9 59 25 6536

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 10 19 18 22 26 1 5 30 51 1002
2020 Non-supervisor 14 22 17 18 22 1 5 38 43 2297

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 7 18 16 22 35 1 1 25 58 1004
2020 Non-supervisor 11 17 16 20 32 1 3 29 54 2297
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