2020 Public Service Employee Survey Results by Theme for Health Canada by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 41 8 5 2 0 0 84 7 1259
2020 Non-supervisor 40 40 11 6 3 0 0 80 9 3964
2019 Supervisor 43 40 9 6 2 0 0 83 8 1281
2019 Non-supervisor 37 39 12 7 4 0 0 77 11 4131
2018 Supervisor 43 39 9 5 3 0 0 83 9 1010
2018 Non-supervisor 34 43 11 7 5 0 0 77 12 3330
2017 Supervisor 39 42 7 7 4 0 0 82 11 1413
2017 Non-supervisor 32 43 11 8 5 0 0 76 13 4579
2014 Supervisor 35 44 8 9 4 0 0 79 13 1604
2014 Non-supervisor 28 45 12 10 6 0 0 73 16 5053

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 38 10 9 3 0 0 78 12 1251
2020 Non-supervisor 39 37 12 7 5 0 0 77 12 3942
2019 Supervisor 41 36 9 10 4 0 0 77 14 1281
2019 Non-supervisor 35 37 12 9 6 0 0 72 15 4121
2018 Supervisor 39 33 13 8 6 0 0 72 15 1018
2018 Non-supervisor 34 38 12 9 6 0 0 72 16 3339
2017 Supervisor 35 36 11 10 8 0 0 71 18 1413
2017 Non-supervisor 30 37 13 11 9 0 0 67 20 4568

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 58 32 6 2 1 0 0 90 3 1243
2020 Non-supervisor 53 33 10 3 1 0 0 86 4 3943
2019 Supervisor 58 30 7 3 1 0 0 89 4 1277
2019 Non-supervisor 52 33 10 4 2 0 0 85 5 4111
2018 Supervisor 58 32 7 3 1 0 0 90 3 1011
2018 Non-supervisor 48 36 11 3 2 0 0 84 5 3320
2017 Supervisor 58 33 6 2 1 0 0 91 3 1412
2017 Non-supervisor 50 35 10 3 2 0 0 85 5 4566
2014 Supervisor 65 26 5 3 1 0 0 92 4 1603
2014 Non-supervisor 57 31 8 3 1 0 0 88 4 5051

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 46 39 7 6 2 0 0 85 8 1256
2020 Non-supervisor 46 37 10 5 2 0 0 83 7 3966
2019 Supervisor 46 38 10 5 1 0 0 83 6 1284
2019 Non-supervisor 43 39 10 6 2 0 0 82 8 4136
2018 Supervisor 44 40 8 4 2 0 0 85 7 1014
2018 Non-supervisor 39 41 11 6 3 0 0 80 9 3341
2017 Supervisor 43 39 10 5 3 0 0 83 8 1406
2017 Non-supervisor 39 40 11 6 4 0 0 79 10 4562
2014 Supervisor 42 38 9 7 3 0 0 81 10 1604
2014 Non-supervisor 37 40 12 7 4 0 0 78 11 5054

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 32 14 6 3 0 0 77 9 1253
2020 Non-supervisor 48 32 12 5 3 1 0 81 8 3950
2019 Supervisor 41 34 14 8 3 1 0 75 11 1279
2019 Non-supervisor 42 33 15 6 4 1 0 75 10 4125
2018 Supervisor 37 33 18 7 4 0 0 71 11 1018
2018 Non-supervisor 40 33 16 6 4 1 0 74 10 3327
2017 Supervisor 34 35 15 9 6 0 0 70 15 1415
2017 Non-supervisor 35 33 17 8 6 1 0 68 14 4564
2014 Supervisor 26 38 17 11 8 1 0 64 19 1600
2014 Non-supervisor 26 37 18 10 7 1 0 64 18 5037

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 35 12 6 3 0 0 79 9 1244
2020 Non-supervisor 47 34 11 5 3 0 0 81 8 3940
2019 Supervisor 39 36 14 8 2 0 0 76 10 1278
2019 Non-supervisor 40 35 14 6 4 0 0 76 10 4091
2018 Supervisor 36 37 15 9 3 0 0 73 12 1015
2018 Non-supervisor 39 36 14 7 4 1 0 75 11 3306
2017 Supervisor 35 37 15 9 5 0 0 72 14 1415
2017 Non-supervisor 34 36 15 8 6 0 0 70 14 4575
2014 Supervisor 28 38 16 12 7 0 0 66 18 1601
2014 Non-supervisor 26 38 17 12 7 1 0 65 19 5036

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 25 18 9 5 2 0 68 14 1254
2020 Non-supervisor 41 25 17 8 5 3 1 69 13 3965
2019 Supervisor 37 28 17 10 4 3 0 67 15 1287
2019 Non-supervisor 35 25 19 10 7 3 0 63 17 4133
2018 Supervisor 35 26 20 10 6 3 0 63 17 1020
2018 Non-supervisor 33 26 19 10 7 4 0 62 18 3337
2017 Supervisor 32 26 18 14 7 3 0 60 22 1413
2017 Non-supervisor 30 26 18 11 10 5 0 59 22 4567
2014 Supervisor 26 28 19 13 10 3 0 56 24 1599
2014 Non-supervisor 26 25 19 14 11 5 0 54 26 5041
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 66 23 7 2 1 0 1 90 3 1261
2020 Non-supervisor 49 26 14 4 2 2 4 79 7 3950
2019 Supervisor 64 25 7 2 1 1 1 89 4 1283
2019 Non-supervisor 47 26 14 5 3 1 4 77 9 4132

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 53 30 8 6 3 0 0 83 9 1261
2020 Non-supervisor 52 29 9 6 3 1 0 82 9 3957
2019 Supervisor 50 31 9 7 4 0 0 81 10 1280
2019 Non-supervisor 49 28 9 7 4 1 1 79 11 4118
2018 Supervisor 46 33 9 7 4 0 0 80 11 1013
2018 Non-supervisor 48 30 9 7 4 1 0 79 11 3298
2017 Supervisor 47 30 8 8 6 1 0 78 14 1412
2017 Non-supervisor 44 32 9 8 5 1 1 77 14 4576
2014 Supervisor 42 32 8 10 6 0 0 75 16 1603
2014 Non-supervisor 41 33 10 9 6 1 0 75 15 5053

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 58 25 9 6 2 0 0 83 8 1258
2020 Non-supervisor 61 24 8 4 3 0 0 85 7 3970
2019 Supervisor 56 28 7 6 3 0 0 84 9 1283
2019 Non-supervisor 56 25 8 6 4 0 0 82 10 4136
2018 Supervisor 50 28 10 7 5 0 0 78 12 1015
2018 Non-supervisor 53 26 10 6 4 0 0 79 11 3321
2017 Supervisor 53 23 10 8 5 0 0 77 13 1407
2017 Non-supervisor 52 26 9 7 6 0 0 78 12 4573
2014 Supervisor 48 28 9 8 6 0 0 77 14 1604
2014 Non-supervisor 48 28 10 7 6 0 0 77 13 5052

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 34 12 7 4 4 0 76 12 1260
2020 Non-supervisor 43 28 12 4 3 9 0 79 8 3965
2019 Supervisor 30 38 13 11 5 3 0 70 16 1271
2019 Non-supervisor 35 31 15 7 4 8 0 72 12 4139
2018 Supervisor 32 31 17 10 6 4 0 65 17 1019
2018 Non-supervisor 32 30 15 8 5 10 1 69 14 3344
2017 Supervisor 28 35 15 12 7 3 0 65 20 1415
2017 Non-supervisor 26 31 16 9 7 10 1 64 18 4579
2014 Supervisor 25 35 16 13 6 5 0 63 19 1604
2014 Non-supervisor 23 32 18 9 6 11 0 61 18 5043

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 39 13 9 5 1 0 73 14 1253
2020 Non-supervisor 40 32 14 7 4 3 0 74 11 3957
2019 Supervisor 27 38 16 12 6 1 0 65 19 1268
2019 Non-supervisor 31 32 17 10 5 3 0 66 16 4126
2018 Supervisor 27 34 18 14 7 0 0 60 21 1013
2018 Non-supervisor 29 32 16 11 7 4 1 64 19 3338
2017 Supervisor 24 36 17 14 9 1 0 60 23 1414
2017 Non-supervisor 23 31 18 13 9 4 1 57 24 4573
2014 Supervisor 22 34 19 15 9 1 0 57 24 1601
2014 Non-supervisor 19 31 21 14 10 4 0 53 25 5036

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 37 17 15 7 2 0 60 22 1254
2020 Non-supervisor 28 34 17 10 5 6 0 67 15 3954
2019 Supervisor 18 36 19 18 8 2 0 54 27 1268
2019 Non-supervisor 23 30 20 13 7 7 0 57 21 4123
2018 Supervisor 16 34 20 19 8 2 0 52 28 1012
2018 Non-supervisor 21 29 19 14 8 8 1 55 24 3335
2017 Supervisor 15 35 21 17 11 2 0 50 28 1414
2017 Non-supervisor 17 28 20 17 10 8 0 49 29 4572
2014 Supervisor 12 32 21 21 11 2 0 45 33 1602
2014 Non-supervisor 14 27 23 18 11 8 0 44 31 5042

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 21 40 16 15 7 1 0 61 22 1261
2020 Non-supervisor 27 37 16 12 6 3 0 65 18 3964
2019 Supervisor 14 39 19 19 9 1 0 54 28 1270
2019 Non-supervisor 22 31 18 17 9 3 0 55 26 4133
2018 Supervisor 15 36 17 21 10 1 0 51 31 1020
2018 Non-supervisor 19 30 17 18 10 5 0 52 30 3339
2017 Supervisor 17 34 18 18 11 1 0 52 29 1415
2017 Non-supervisor 16 30 18 18 13 5 0 49 32 4575
2014 Supervisor 15 32 18 20 13 1 0 48 34 1599
2014 Non-supervisor 14 30 19 20 13 4 0 46 34 5041
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 39 11 10 4 0 0 74 14 1259
2020 Non-supervisor 38 36 11 9 5 0 0 75 13 3958
2019 Supervisor 32 39 11 11 6 0 0 72 17 1285
2019 Non-supervisor 32 37 13 11 6 0 0 69 18 4130
2018 Supervisor 30 36 15 12 7 0 0 65 19 1018
2018 Non-supervisor 32 34 15 10 8 0 0 67 18 3333
2017 Supervisor 28 36 14 13 9 0 0 64 22 1415
2017 Non-supervisor 27 36 15 12 10 0 0 63 22 4578
2014 Supervisor 24 37 14 15 10 0 0 61 25 1605
2014 Non-supervisor 23 35 17 14 10 0 0 59 25 5053

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 38 41 9 9 3 0 0 79 12 1252
2020 Non-supervisor 40 41 9 7 2 0 0 82 10 3943
2019 Supervisor 37 42 10 8 2 0 0 79 10 1277
2019 Non-supervisor 37 41 10 8 3 0 0 79 11 4113
2018 Supervisor 37 40 11 8 4 0 0 76 12 1018
2018 Non-supervisor 36 40 11 9 4 0 0 76 13 3334
2017 Supervisor 34 41 11 9 5 0 0 75 14 1415
2017 Non-supervisor 33 42 10 10 5 0 0 75 14 4570

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 48 31 11 8 3 0 0 79 11 1258
2020 Non-supervisor 50 30 9 6 3 0 0 81 9 3950
2019 Supervisor 45 34 10 6 4 0 0 80 10 1283
2019 Non-supervisor 47 30 10 7 5 1 1 78 12 4129
2018 Supervisor 40 35 12 8 4 0 1 76 12 1013
2018 Non-supervisor 43 33 10 7 4 1 1 78 11 3319
2017 Supervisor 42 33 11 8 6 0 0 76 14 1411
2017 Non-supervisor 44 31 11 7 6 1 1 76 13 4582
2014 Supervisor 39 34 10 9 6 0 0 74 16 1604
2014 Non-supervisor 40 34 11 8 5 1 0 75 14 5056

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 40 14 9 3 0 1 74 12 1248
2020 Non-supervisor 36 40 11 9 3 0 1 77 12 3948
2019 Supervisor 34 40 11 11 3 0 0 74 15 1280
2019 Non-supervisor 30 39 12 13 5 0 0 70 18 4119
2018 Supervisor 29 47 11 10 3 0 1 76 13 1019
2018 Non-supervisor 27 44 11 13 5 0 1 71 18 3332
2017 Supervisor 30 38 12 13 6 0 0 69 19 1415
2017 Non-supervisor 26 40 12 14 7 0 0 67 21 4575
2014 Supervisor 25 39 11 16 8 0 0 65 24 1602
2014 Non-supervisor 21 39 14 17 8 0 0 60 25 5055

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 23 11 6 3 1 1 80 9 1257
2020 Non-supervisor 54 24 10 5 4 1 1 80 9 3946

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 38 20 12 5 1 0 63 17 1256
2020 Non-supervisor 27 34 18 11 7 3 0 63 19 3943
2019 Supervisor 22 38 18 15 6 1 0 61 21 1281
2019 Non-supervisor 22 31 19 15 10 3 0 55 25 4125
2018 Supervisor 19 39 18 14 8 1 0 59 23 1015
2018 Non-supervisor 23 31 18 14 10 4 0 56 26 3328
2017 Supervisor 24 37 15 14 9 1 0 62 23 1409
2017 Non-supervisor 22 31 16 16 12 3 0 55 29 4568
2014 Supervisor 20 33 15 20 12 1 0 53 32 1601
2014 Non-supervisor 16 28 19 19 15 3 1 46 35 5039

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 26 33 14 14 10 2 1 61 24 1260
2020 Non-supervisor 23 26 16 15 14 3 3 52 31 3964
2019 Supervisor 24 34 15 13 12 1 1 59 25 1286
2019 Non-supervisor 20 25 16 16 18 3 2 47 36 4132
2018 Supervisor 22 35 13 13 14 1 1 58 28 1015
2018 Non-supervisor 17 27 16 16 18 4 2 48 36 3327
2017 Supervisor 23 31 13 15 16 2 1 55 32 1412
2017 Non-supervisor 17 23 15 18 22 4 2 42 42 4565
2014 Supervisor 18 28 14 19 18 2 1 48 37 1601
2014 Non-supervisor 11 20 15 20 28 3 3 33 51 5038

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 27 17 9 6 0 3 66 16 1261
2020 Non-supervisor 48 23 13 6 4 1 4 75 11 3969
2019 Supervisor 40 30 17 6 4 0 2 72 11 1286
2019 Non-supervisor 53 24 12 4 3 1 4 80 8 4121

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 25 13 6 3 1 3 77 9 1258
2020 Non-supervisor 45 26 16 6 4 1 3 74 10 3965
2019 Supervisor 53 26 13 3 2 1 2 81 6 1281
2019 Non-supervisor 41 26 17 7 5 2 3 70 12 4122

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 78 8 4 2 1 3 4 92 4 1256
2020 Non-supervisor 73 9 4 2 2 5 4 90 5 3955
2019 Supervisor 81 7 4 1 2 2 3 93 3 1280
2019 Non-supervisor 72 9 5 2 3 4 4 89 6 4113

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 80 9 2 1 1 1 6 96 2 1255
2020 Non-supervisor 70 12 4 2 1 2 8 92 3 3957
2019 Supervisor 84 4 2 1 1 1 8 96 2 1280
2019 Non-supervisor 76 8 3 1 2 2 9 94 3 4118

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 40 8 8 3 0 0 81 11 1245
2020 Non-supervisor 36 39 12 8 4 0 0 76 12 3945
2019 Supervisor 40 40 8 9 4 0 0 80 12 1281
2019 Non-supervisor 32 39 13 9 5 0 0 72 15 4107
2018 Supervisor 39 39 8 9 4 0 0 78 14 1015
2018 Non-supervisor 29 41 14 10 5 0 0 70 15 3330
2017 Supervisor 38 41 8 8 4 0 0 79 13 1411
2017 Non-supervisor 29 41 12 11 7 0 0 70 18 4564
2014 Supervisor 28 43 9 12 8 0 0 71 20 1605
2014 Non-supervisor 20 43 14 14 9 0 0 63 23 5057

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 37 10 6 2 0 0 81 9 1255
2020 Non-supervisor 39 34 14 8 4 0 0 74 12 3953
2019 Supervisor 43 35 11 7 3 0 0 79 10 1282
2019 Non-supervisor 36 34 16 8 5 0 0 71 13 4126
2018 Supervisor 41 35 11 8 5 0 0 76 12 1014
2018 Non-supervisor 34 34 16 10 5 0 0 68 15 3311
2017 Supervisor 41 33 12 9 5 0 0 75 14 1411
2017 Non-supervisor 33 35 15 10 7 0 0 68 17 4573
2014 Supervisor 35 37 10 12 6 0 0 72 18 1604
2014 Non-supervisor 27 36 16 12 8 0 0 64 20 5057

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 44 9 9 2 0 0 79 11 1258
2020 Non-supervisor 39 41 11 7 2 0 0 80 9 3939
2019 Supervisor 35 40 11 10 4 0 0 75 14 1261
2019 Non-supervisor 35 40 13 8 3 0 1 76 11 4072
2018 Supervisor 37 32 15 11 5 0 0 69 16 1015
2018 Non-supervisor 33 37 14 10 5 0 1 71 15 3333
2017 Supervisor 35 34 13 12 6 0 0 69 18 1409
2017 Non-supervisor 33 37 13 10 6 0 0 71 16 4565
2014 Supervisor 30 36 12 14 7 0 0 67 21 1603
2014 Non-supervisor 27 40 16 11 7 0 0 67 17 5053

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 48 14 7 2 2 0 77 10 1251
2020 Non-supervisor 23 42 19 7 3 5 1 69 11 3957
2019 Supervisor 25 48 16 7 2 2 0 74 10 1284
2019 Non-supervisor 20 41 20 10 4 5 1 64 15 4126
2018 Supervisor 26 41 19 9 3 2 0 68 13 1017
2018 Non-supervisor 20 37 23 9 6 5 1 60 16 3333
2017 Supervisor 26 40 16 10 5 2 0 68 15 1413
2017 Non-supervisor 18 34 22 12 7 6 1 56 21 4568

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 34 11 14 7 0 0 69 21 1248
2020 Non-supervisor 49 31 9 7 3 0 0 81 10 3956
2019 Supervisor 43 34 8 9 6 0 0 78 15 1279
2019 Non-supervisor 52 29 9 5 4 0 0 81 9 4123
2018 Supervisor 42 31 10 11 5 0 0 73 16 1017
2018 Non-supervisor 49 32 9 6 3 0 0 81 10 3330
2017 Supervisor 40 32 9 11 8 0 0 72 19 1414
2017 Non-supervisor 46 31 9 8 5 0 0 78 13 4569
2014 Supervisor 36 35 10 11 7 0 0 71 18 1604
2014 Non-supervisor 39 35 11 8 6 0 1 74 15 5051

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 14 25 25 20 17 0 0 38 37 1253
2020 Non-supervisor 38 35 16 6 4 0 0 74 10 3940
2019 Supervisor 17 31 25 16 11 0 0 48 27 1271
2019 Non-supervisor 45 34 14 5 2 0 0 79 7 4114
2018 Supervisor 18 28 22 17 13 0 1 46 31 1022
2018 Non-supervisor 43 34 15 5 3 0 1 77 8 3347
2017 Supervisor 17 32 23 17 11 0 1 49 28 1414
2017 Non-supervisor 39 38 14 5 3 0 1 78 8 4577
2014 Supervisor 17 35 23 14 11 0 1 52 25 1604
2014 Non-supervisor 38 37 16 5 3 0 1 75 8 5055

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 37 63 1260
2020 Non-supervisor 43 57 3968

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 62 20 5 2 1 2 7 91 3 1257
2020 Non-supervisor 59 16 7 2 1 5 10 88 3 3965

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Supervisor 31 35 34 1262
2020 Non-supervisor 23 38 38 3968
2019 Supervisor 31 35 34 1287
2019 Non-supervisor 30 33 37 4141
2018 Supervisor 33 37 30 1020
2018 Non-supervisor 29 32 39 3345
2017 Supervisor 35 35 31 1411
2017 Non-supervisor 30 35 36 4577
2014 Supervisor 32 33 35 1601
2014 Non-supervisor 29 35 36 5040

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Supervisor 12 40 37 3 1 7 395
2020 Non-supervisor 11 40 29 3 11 5 904
2019 Supervisor 12 38 39 3 1 7 403
2019 Non-supervisor 9 35 31 3 15 7 1214
2018 Supervisor 18 32 42 2 1 6 337
2018 Non-supervisor 10 33 31 4 17 5 922
2017 Supervisor 16 32 40 5 0 7 497
2017 Non-supervisor 10 31 34 7 9 8 1358
2014 Supervisor 15 30 41 7 9999 7 519
2014 Non-supervisor 10 30 38 10 9999 12 1459
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 34 5 2 2 0 0 91 4 1247
2020 Non-supervisor 51 37 7 3 1 0 0 88 5 3945
2019 Supervisor 52 37 7 3 1 0 0 89 5 1281
2019 Non-supervisor 46 38 9 5 2 0 0 85 7 4111
2018 Supervisor 54 36 7 2 1 0 0 90 3 1018
2018 Non-supervisor 47 39 8 5 2 0 0 86 7 3341
2017 Supervisor 49 36 8 4 2 0 0 85 6 1413
2017 Non-supervisor 40 41 9 6 4 1 0 82 9 4573
2014 Supervisor 45 38 8 5 3 0 0 84 8 1604
2014 Non-supervisor 36 42 12 6 3 1 0 79 9 5051

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 48 13 7 2 1 0 77 10 1259
2020 Non-supervisor 32 45 15 5 2 1 0 78 6 3964
2019 Supervisor 26 46 16 9 2 1 0 72 12 1284
2019 Non-supervisor 29 42 17 8 2 2 0 72 10 4132
2018 Supervisor 25 45 18 9 3 1 0 71 12 1014
2018 Non-supervisor 27 42 17 9 3 1 0 70 12 3330
2017 Supervisor 28 44 16 9 4 0 0 72 12 1411
2017 Non-supervisor 25 41 17 9 5 2 0 68 15 4572
2014 Supervisor 24 44 16 11 4 1 0 69 15 1602
2014 Non-supervisor 23 41 20 9 5 3 0 66 14 5045

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 13 28 40 16 3 0 0 19 41 1260
2020 Non-supervisor 7 21 37 22 10 1 1 34 29 3962
2019 Supervisor 11 28 39 17 4 0 1 21 39 1283
2019 Non-supervisor 8 21 36 22 11 1 1 33 30 4131
2018 Supervisor 13 30 37 16 3 1 0 19 44 1021
2018 Non-supervisor 8 21 36 21 10 1 2 32 31 3336
2017 Supervisor 14 30 37 13 4 0 2 17 45 1407
2017 Non-supervisor 10 22 36 19 9 1 3 29 33 4556
2014 Supervisor 14 32 39 11 3 0 1 14 46 1600
2014 Non-supervisor 10 26 37 17 7 1 2 24 37 5037

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 8 19 29 32 10 1 1 43 28 1252
2020 Non-supervisor 5 11 25 32 22 2 2 57 17 3950
2019 Supervisor 8 18 33 27 11 1 1 39 27 1275
2019 Non-supervisor 7 14 27 28 18 3 2 48 23 4120
2018 Supervisor 10 19 34 27 9 1 1 37 29 1016
2018 Non-supervisor 8 15 27 26 17 3 3 47 24 3317
2017 Supervisor 11 21 34 21 8 1 2 31 34 1407
2017 Non-supervisor 10 17 28 23 15 3 4 40 29 4543
2014 Supervisor 15 25 33 19 6 1 1 25 41 1596
2014 Non-supervisor 12 21 30 21 11 3 3 34 35 5034

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 19 27 35 14 4 0 0 19 46 1257
2020 Non-supervisor 12 20 32 19 12 2 2 33 34 3949
2019 Supervisor 24 28 31 11 5 0 0 17 52 1281
2019 Non-supervisor 16 24 28 17 10 2 3 29 42 4117
2018 Supervisor 27 28 28 12 3 0 1 16 56 1019
2018 Non-supervisor 17 24 29 16 10 2 4 27 42 3321
2017 Supervisor 27 29 29 10 3 0 1 13 57 1406
2017 Non-supervisor 19 24 28 15 8 2 4 25 46 4553
2014 Supervisor 37 30 22 8 3 0 1 10 67 1601
2014 Non-supervisor 24 27 26 12 5 2 3 19 53 5029

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 18 27 38 12 4 0 0 16 46 1251
2020 Non-supervisor 6 14 31 29 16 1 1 47 21 3943
2019 Supervisor 14 25 39 16 6 0 0 21 39 1279
2019 Non-supervisor 7 14 31 28 18 1 2 47 21 4104
2018 Supervisor 17 25 37 16 3 0 0 20 43 1012
2018 Non-supervisor 8 16 31 26 16 1 3 44 24 3312
2017 Supervisor 16 27 35 16 4 1 2 20 44 1401
2017 Non-supervisor 9 15 32 26 13 1 3 42 25 4533
2014 Supervisor 18 28 37 13 3 0 1 17 46 1600
2014 Non-supervisor 8 18 34 26 10 1 3 38 27 5027

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 20 30 32 12 4 0 1 16 51 1258
2020 Non-supervisor 9 17 27 26 16 2 2 44 27 3956
2019 Supervisor 21 30 30 13 5 0 1 18 52 1284
2019 Non-supervisor 11 18 27 23 17 1 3 42 30 4120
2018 Supervisor 24 28 31 13 3 0 1 17 53 1017
2018 Non-supervisor 12 21 28 20 13 2 4 35 35 3327
2017 Supervisor 28 30 28 9 3 1 2 12 59 1409
2017 Non-supervisor 16 21 27 19 11 2 4 32 39 4551
2014 Supervisor 32 33 25 7 2 0 1 9 65 1603
2014 Non-supervisor 20 24 28 16 8 2 3 25 46 5034

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 12 20 32 27 8 0 1 35 32 1246
2020 Non-supervisor 6 13 26 27 21 4 3 51 21 3938
2019 Supervisor 13 22 34 22 8 1 1 31 35 1279
2019 Non-supervisor 9 16 27 24 18 3 3 45 26 4114
2018 Supervisor 13 22 32 23 8 1 1 31 36 1013
2018 Non-supervisor 10 17 25 24 16 5 4 44 29 3321
2017 Supervisor 15 21 34 21 6 0 3 28 37 1407
2017 Non-supervisor 12 17 27 21 13 4 5 38 32 4554
2014 Supervisor 14 20 33 22 9 0 1 31 35 1601
2014 Non-supervisor 11 17 26 26 13 3 5 42 30 5032

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 15 26 37 17 5 0 0 21 42 1252
2020 Non-supervisor 9 18 32 23 13 3 2 38 29 3942
2019 Supervisor 20 27 34 13 4 1 0 18 48 1279
2019 Non-supervisor 12 20 31 19 12 3 3 33 34 4115
2018 Supervisor 22 29 35 11 3 1 0 13 52 1019
2018 Non-supervisor 13 20 31 17 11 4 4 30 36 3333
2017 Supervisor 23 26 36 10 3 1 1 13 50 1409
2017 Non-supervisor 15 22 32 15 9 3 4 26 40 4555
2014 Supervisor 29 32 27 8 3 0 1 11 61 1603
2014 Non-supervisor 18 24 30 14 7 2 4 23 45 5035

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 4 15 43 30 8 0 0 38 19 1254
2020 Non-supervisor 5 14 37 29 13 1 2 43 19 3960
2019 Supervisor 12 22 39 21 5 1 1 26 34 1284
2019 Non-supervisor 7 18 35 23 14 1 2 38 26 4122

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 14 41 23 16 6 1 0 55 22 1241
2020 Non-supervisor 23 39 19 11 4 4 0 64 15 3940
2019 Supervisor 11 36 23 20 7 2 0 48 28 1275
2019 Non-supervisor 17 34 22 16 6 5 0 54 23 4113

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 58 29 5 5 3 0 0 87 8 1255
2020 Non-supervisor 51 27 9 7 4 1 0 79 12 3953
2019 Supervisor 54 30 6 6 4 0 0 84 10 1278
2019 Non-supervisor 47 27 9 10 6 1 0 75 16 4127
2018 Supervisor 50 32 6 7 5 0 0 82 12 1013
2018 Non-supervisor 44 30 9 9 7 1 0 75 16 3331
2017 Supervisor 50 30 7 7 6 0 0 80 13 1412
2017 Non-supervisor 41 29 10 11 8 1 0 71 19 4576
2014 Supervisor 52 29 5 8 5 0 0 81 13 1605
2014 Non-supervisor 39 30 10 12 9 1 0 69 20 5053

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 60 30 4 3 2 0 0 90 5 1252
2020 Non-supervisor 60 28 5 4 2 0 0 89 6 3940
2019 Supervisor 53 33 6 6 3 0 0 86 9 1279
2019 Non-supervisor 54 30 6 7 3 0 0 84 10 4120
2018 Supervisor 51 33 7 6 3 0 0 84 9 1011
2018 Non-supervisor 53 31 7 6 3 0 0 84 9 3333
2017 Supervisor 44 38 7 7 4 0 0 82 11 1412
2017 Non-supervisor 45 35 8 8 4 0 0 80 12 4572
2014 Supervisor 42 41 5 8 3 0 0 84 11 1605
2014 Non-supervisor 42 37 9 8 4 0 0 79 12 5052

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 33 8 3 1 1 0 88 4 1245
2020 Non-supervisor 50 33 9 4 2 1 0 84 6 3929
2019 Supervisor 52 35 8 3 2 1 0 87 5 1281
2019 Non-supervisor 46 35 11 5 2 1 0 82 7 4127
2018 Supervisor 49 36 9 3 2 1 0 86 5 1015
2018 Non-supervisor 43 37 10 5 3 1 0 81 8 3332

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 42 10 5 2 1 0 83 7 1254
2020 Non-supervisor 40 39 11 5 2 3 0 81 8 3945
2019 Supervisor 40 40 13 5 2 1 0 81 6 1282
2019 Non-supervisor 39 38 13 5 3 2 0 79 8 4111
2018 Supervisor 44 39 10 4 1 1 0 84 6 1019
2018 Non-supervisor 45 37 10 5 3 2 0 82 8 3331
2017 Supervisor 42 41 9 5 2 1 0 84 7 1415
2017 Non-supervisor 39 39 11 6 3 2 0 79 9 4571
2014 Supervisor 45 37 10 4 2 1 0 83 7 1599
2014 Non-supervisor 39 38 12 5 3 2 0 79 8 5039

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 37 11 3 1 3 0 83 5 1252
2020 Non-supervisor 42 34 12 4 2 6 0 81 6 3960
2019 Supervisor 48 34 12 2 1 2 0 85 4 1275
2019 Non-supervisor 45 32 13 4 2 4 1 81 6 4111
2018 Supervisor 48 35 11 3 1 1 0 85 4 1014
2018 Non-supervisor 43 35 12 3 2 4 0 82 6 3332
2017 Supervisor 46 36 11 3 2 1 0 84 5 1413
2017 Non-supervisor 40 34 14 3 3 5 1 78 7 4566
2014 Supervisor 48 35 10 3 1 2 0 85 4 1599
2014 Non-supervisor 43 35 12 3 2 5 0 82 6 5036

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 54 34 6 4 2 0 0 88 6 1256
2020 Non-supervisor 56 32 7 3 2 0 0 88 5 3957
2019 Supervisor 52 35 8 3 1 0 0 87 5 1283
2019 Non-supervisor 52 32 9 4 2 1 0 85 6 4133
2018 Supervisor 49 34 10 5 2 0 0 83 7 1015
2018 Non-supervisor 50 35 8 3 3 1 0 86 6 3313
2017 Supervisor 46 36 8 6 3 0 0 83 9 1413
2017 Non-supervisor 45 37 9 5 4 0 0 82 9 4572
2014 Supervisor 48 36 8 5 3 0 0 84 8 1598
2014 Non-supervisor 44 38 10 5 3 0 0 82 8 5039

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 24 7 3 3 4 2 86 6 1258
2020 Non-supervisor 46 22 12 4 3 8 4 78 8 3959

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 36 15 4 2 4 0 78 6 1259
2020 Non-supervisor 36 33 15 5 2 8 1 76 8 3970

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 31 8 5 2 3 2 84 8 1254
2020 Non-supervisor 40 31 12 6 4 6 3 77 10 3956

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 6 11 16 21 34 12 0 19 63 19
2020 Non-supervisor 0 5 24 9 39 21 3 7 62 76

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 30 37 17 7 3 4 3 72 11 1258
2020 Non-supervisor 29 28 17 7 4 10 6 67 13 3959
2019 Supervisor 32 35 13 9 5 2 3 71 15 1281
2019 Non-supervisor 31 26 16 9 6 6 5 64 18 4126
2018 Supervisor 27 37 16 8 6 3 2 68 15 1017
2018 Non-supervisor 24 29 17 9 7 9 6 62 18 3334
2017 Supervisor 29 37 12 11 7 2 2 68 19 1410
2017 Non-supervisor 25 29 15 11 9 6 4 61 22 4576
2014 Supervisor 32 38 11 10 7 2 1 72 17 1605
2014 Non-supervisor 27 29 15 11 9 4 4 62 22 5053

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 38 42 11 5 2 1 1 81 8 1256
2020 Non-supervisor 30 37 15 8 4 4 2 71 13 3955
2019 Supervisor 35 40 12 9 2 1 0 77 11 1282
2019 Non-supervisor 30 35 15 10 4 4 2 69 15 4122
2018 Supervisor 40 39 11 7 2 1 1 80 9 1016
2018 Non-supervisor 28 38 13 9 5 4 2 70 15 3334
2017 Supervisor 45 38 8 6 3 1 0 83 8 1412
2017 Non-supervisor 31 37 12 9 6 4 1 72 15 4570
2014 Supervisor 43 37 9 6 3 2 0 82 10 1602
2014 Non-supervisor 30 38 12 9 5 5 1 72 14 5042

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 39 17 5 2 1 0 76 7 1252
2020 Non-supervisor 36 38 18 4 2 2 0 75 7 3943
2019 Supervisor 31 42 16 7 3 1 0 73 10 1280
2019 Non-supervisor 31 37 20 7 3 3 0 70 10 4122
2018 Supervisor 33 41 16 6 3 1 0 74 10 1011
2018 Non-supervisor 31 38 18 6 4 2 0 71 10 3326

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 27 20 12 8 8 2 55 23 1258
2020 Non-supervisor 22 22 20 11 9 12 3 52 25 3955
2019 Supervisor 19 25 21 15 12 7 3 48 29 1279
2019 Non-supervisor 17 21 21 14 12 13 3 45 31 4123
2018 Supervisor 18 27 18 15 13 6 2 49 31 1016
2018 Non-supervisor 17 21 20 14 13 12 4 45 31 3327
2017 Supervisor 20 22 18 15 14 7 3 48 32 1411
2017 Non-supervisor 15 21 17 15 17 12 3 43 37 4570
2014 Supervisor 18 23 18 16 16 7 2 45 35 1601
2014 Non-supervisor 12 18 19 17 19 12 2 35 42 5040

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 46 4 11 2 0 0 83 13 1258
2020 Non-supervisor 39 46 4 9 2 0 0 85 11 3969

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 41 10 12 3 0 1 75 15 1255
2020 Non-supervisor 37 39 9 11 3 0 0 77 15 3966
2019 Supervisor 44 32 6 12 6 0 0 76 18 1284
2019 Non-supervisor 44 35 6 10 4 0 0 79 14 4127
2017 Supervisor 37 34 8 13 8 0 0 70 21 1414
2017 Non-supervisor 39 35 7 12 7 0 0 74 19 4577
2014 Supervisor 41 31 5 13 9 0 0 73 22 1603
2014 Non-supervisor 36 35 8 13 8 0 0 71 21 5051

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 34 10 8 2 0 0 80 10 1243
2020 Non-supervisor 46 36 9 7 2 0 0 82 9 3935
2019 Supervisor 53 32 8 4 2 0 0 86 6 1272
2019 Non-supervisor 47 35 9 6 2 0 0 83 9 4112
2017 Supervisor 51 35 6 5 2 0 0 87 7 1411
2017 Non-supervisor 44 37 8 7 3 0 0 82 10 4562
2014 Supervisor 49 35 7 7 2 0 0 84 9 1604
2014 Non-supervisor 39 39 11 8 3 0 0 78 10 5053

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 75 16 3 3 1 1 1 93 4 1250
2020 Non-supervisor 77 16 3 2 1 1 1 94 3 3956
2017 Supervisor 65 23 6 3 2 1 2 89 5 1414
2017 Non-supervisor 69 21 4 3 1 1 1 91 5 4573
2014 Supervisor 68 23 4 3 2 0 1 91 5 1605
2014 Non-supervisor 67 22 5 3 2 1 1 90 5 5055

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 32 15 4 1 2 0 79 6 1260
2020 Non-supervisor 49 25 13 4 2 5 1 80 6 3961
2019 Supervisor 46 31 15 4 1 2 0 79 5 1287
2019 Non-supervisor 47 25 13 4 2 7 1 79 7 4135

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 10 90 1261
2020 Non-supervisor 8 92 3963
2019 Supervisor 11 89 1284
2019 Non-supervisor 12 88 4129
2018 Supervisor 12 88 1021
2018 Non-supervisor 12 88 3343

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 43 57 124
2020 Non-supervisor 44 56 325
2019 Supervisor 42 58 144
2019 Non-supervisor 52 48 479
2018 Supervisor 30 70 124
2018 Non-supervisor 49 51 420

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 57 43 124
2020 Non-supervisor 69 31 325
2019 Supervisor 48 52 144
2019 Non-supervisor 66 34 479
2018 Supervisor 67 33 124
2018 Non-supervisor 68 32 419

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 25 75 124
2020 Non-supervisor 3 97 325
2019 Supervisor 27 73 144
2019 Non-supervisor 4 96 479
2018 Supervisor 18 82 124
2018 Non-supervisor 3 97 419

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 124
2020 Non-supervisor 0 100 325
2018 Supervisor 0 100 124
2018 Non-supervisor 2 98 420

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 4 96 124
2020 Non-supervisor 7 93 325
2019 Supervisor 5 95 144
2019 Non-supervisor 4 96 479

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 4 96 144
2019 Non-supervisor 4 96 479

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 5 95 144
2019 Non-supervisor 4 96 479

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 44 56 124
2020 Non-supervisor 32 68 325
2019 Supervisor 47 53 142
2019 Non-supervisor 35 65 471
2018 Supervisor 41 59 125
2018 Non-supervisor 33 67 420

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 43 57 124
2020 Non-supervisor 42 58 325
2019 Supervisor 35 65 142
2019 Non-supervisor 42 58 471
2018 Supervisor 48 52 125
2018 Non-supervisor 42 58 420

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 45 55 124
2020 Non-supervisor 48 52 325
2019 Supervisor 44 56 142
2019 Non-supervisor 47 53 471
2018 Supervisor 44 56 125
2018 Non-supervisor 52 48 420

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 38 62 124
2020 Non-supervisor 41 59 325
2019 Supervisor 35 65 142
2019 Non-supervisor 43 57 471
2018 Supervisor 45 55 125
2018 Non-supervisor 47 53 421

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 39 61 124
2020 Non-supervisor 33 67 325
2019 Supervisor 36 64 142
2019 Non-supervisor 31 69 471
2018 Supervisor 37 63 125
2018 Non-supervisor 34 66 420

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 48 52 124
2020 Non-supervisor 46 54 325
2019 Supervisor 55 45 142
2019 Non-supervisor 53 47 471
2018 Supervisor 48 52 125
2018 Non-supervisor 57 43 422

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 33 67 124
2020 Non-supervisor 26 74 325
2019 Supervisor 33 67 142
2019 Non-supervisor 30 70 471
2018 Supervisor 39 61 125
2018 Non-supervisor 37 63 420

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 8 92 142
2019 Non-supervisor 8 92 471

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 11 89 124
2020 Non-supervisor 9 91 325
2019 Supervisor 11 89 142
2019 Non-supervisor 9 91 471
2018 Supervisor 12 88 125
2018 Non-supervisor 13 87 420

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 46 54 124
2020 Non-supervisor 54 46 325
2019 Supervisor 33 67 142
2019 Non-supervisor 47 53 471
2018 Supervisor 42 58 125
2018 Non-supervisor 52 48 421

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 26 74 124
2020 Non-supervisor 18 82 325
2019 Supervisor 28 72 142
2019 Non-supervisor 23 77 471
2018 Supervisor 34 66 125
2018 Non-supervisor 22 78 420

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 14 86 124
2020 Non-supervisor 17 83 325
2019 Supervisor 15 85 142
2019 Non-supervisor 16 84 471
2018 Supervisor 15 85 125
2018 Non-supervisor 15 85 420

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 55 45 124
2020 Non-supervisor 49 51 325
2019 Supervisor 60 40 141
2019 Non-supervisor 52 48 467
2018 Supervisor 57 43 125
2018 Non-supervisor 49 51 419

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 26 74 124
2020 Non-supervisor 23 77 325
2019 Supervisor 37 63 141
2019 Non-supervisor 19 81 467
2018 Supervisor 26 74 125
2018 Non-supervisor 22 78 420

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 15 85 124
2020 Non-supervisor 5 95 325
2019 Supervisor 11 89 141
2019 Non-supervisor 4 96 467
2018 Supervisor 18 82 125
2018 Non-supervisor 5 95 419

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 10 90 124
2020 Non-supervisor 19 81 325
2019 Supervisor 10 90 141
2019 Non-supervisor 15 85 467
2018 Supervisor 14 86 125
2018 Non-supervisor 17 83 419

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 12 88 124
2020 Non-supervisor 9 91 325
2019 Supervisor 11 89 141
2019 Non-supervisor 6 94 467
2018 Supervisor 11 89 125
2018 Non-supervisor 11 89 419

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 11 89 124
2020 Non-supervisor 8 92 325
2019 Supervisor 9 91 141
2019 Non-supervisor 11 89 467
2018 Supervisor 7 93 125
2018 Non-supervisor 11 89 420

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 16 84 124
2020 Non-supervisor 12 88 325
2019 Supervisor 10 90 141
2019 Non-supervisor 12 88 467
2018 Supervisor 12 88 125
2018 Non-supervisor 13 87 419

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 28 72 124
2020 Non-supervisor 29 71 325
2019 Supervisor 23 77 141
2019 Non-supervisor 29 71 467
2018 Supervisor 23 77 125
2018 Non-supervisor 34 66 420

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 5 95 121
2018 Non-supervisor 8 92 401

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 15 85 121
2018 Non-supervisor 22 78 400

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 6 94 121
2018 Non-supervisor 7 93 400

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 12 88 121
2018 Non-supervisor 11 89 400

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 6 94 121
2018 Non-supervisor 7 93 400

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 12 88 121
2018 Non-supervisor 17 83 400

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 8 92 121
2018 Non-supervisor 11 89 400

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 12 88 121
2018 Non-supervisor 13 87 401

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 30 70 121
2018 Non-supervisor 30 70 400

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 10 90 121
2018 Non-supervisor 7 93 400

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 45 55 121
2018 Non-supervisor 52 48 401

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 54 46 121
2018 Non-supervisor 54 46 401

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 5 95 121
2018 Non-supervisor 3 97 400

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 14 86 121
2018 Non-supervisor 13 87 400

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 20 20 18 5 3 26 7 59 13 1260
2020 Non-supervisor 16 13 17 5 3 36 11 54 15 3956
2019 Supervisor 18 20 19 9 6 22 7 53 20 1287
2019 Non-supervisor 16 13 18 7 6 31 10 48 21 4129
2018 Supervisor 18 20 22 7 6 23 5 52 17 1017
2018 Non-supervisor 14 14 18 6 5 33 10 49 19 3335
2017 Supervisor 18 23 18 8 9 19 5 54 22 1415
2017 Non-supervisor 14 15 19 7 8 30 8 46 24 4575
2014 Supervisor 18 23 19 8 7 20 5 54 21 1601
2014 Non-supervisor 12 14 19 7 7 32 9 44 24 5037

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 33 17 5 3 7 1 74 8 1258
2020 Non-supervisor 33 30 16 4 3 14 1 73 8 3956
2019 Supervisor 35 34 16 7 3 5 1 72 11 1287
2019 Non-supervisor 33 29 17 6 3 11 1 70 10 4132
2018 Supervisor 33 33 18 7 3 5 0 70 11 1019
2018 Non-supervisor 29 32 17 5 4 11 2 71 10 3332
2017 Supervisor 33 34 15 7 5 6 0 71 13 1411
2017 Non-supervisor 27 30 18 6 6 11 2 65 15 4569
2014 Supervisor 28 32 19 8 5 8 1 65 14 1601
2014 Non-supervisor 20 27 20 7 6 18 2 59 16 5035

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 5 95 1259
2020 Non-supervisor 6 94 3963
2019 Supervisor 4 96 1284
2019 Non-supervisor 8 92 4128
2018 Supervisor 5 95 1015
2018 Non-supervisor 7 93 3331

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 35 65 62
2020 Non-supervisor 30 70 247
2019 Supervisor 36 64 54
2019 Non-supervisor 40 60 311
2018 Supervisor 33 67 54
2018 Non-supervisor 30 70 253

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 80 20 62
2020 Non-supervisor 83 17 247
2019 Supervisor 80 20 54
2019 Non-supervisor 75 25 311
2018 Supervisor 69 31 54
2018 Non-supervisor 80 20 252

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 15 85 54
2019 Non-supervisor 3 97 311

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 62
2020 Non-supervisor 0 100 247

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 10 90 54
2019 Non-supervisor 8 92 311

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 54
2019 Non-supervisor 3 97 311

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 10 90 62
2020 Non-supervisor 8 92 247
2018 Supervisor 19 81 54
2018 Non-supervisor 11 89 252

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 30 70 62
2020 Non-supervisor 30 70 247
2019 Supervisor 29 71 52
2019 Non-supervisor 27 73 306
2018 Supervisor 21 79 55
2018 Non-supervisor 28 72 251

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 29 71 62
2020 Non-supervisor 22 78 247
2019 Supervisor 23 77 52
2019 Non-supervisor 22 78 306
2018 Supervisor 20 80 55
2018 Non-supervisor 24 76 251

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 17 83 62
2020 Non-supervisor 17 83 247
2019 Supervisor 21 79 52
2019 Non-supervisor 16 84 306
2018 Supervisor 15 85 55
2018 Non-supervisor 16 84 251

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 11 89 62
2020 Non-supervisor 6 94 247

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 24 76 62
2020 Non-supervisor 26 74 247
2019 Supervisor 28 72 52
2019 Non-supervisor 29 71 306
2018 Supervisor 25 75 55
2018 Non-supervisor 25 75 252

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 28 72 62
2020 Non-supervisor 16 84 247
2019 Supervisor 34 66 52
2019 Non-supervisor 19 81 306
2018 Supervisor 37 63 55
2018 Non-supervisor 18 82 251

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 11 89 62
2020 Non-supervisor 12 88 247
2019 Supervisor 9 91 52
2019 Non-supervisor 5 95 306

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 17 83 62
2020 Non-supervisor 24 76 247
2019 Supervisor 17 83 52
2019 Non-supervisor 15 85 306
2018 Supervisor 24 76 55
2018 Non-supervisor 18 82 251

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 62
2020 Non-supervisor 0 100 247

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 13 87 62
2020 Non-supervisor 19 81 247
2019 Supervisor 9 91 52
2019 Non-supervisor 17 83 306
2018 Supervisor 9 91 55
2018 Non-supervisor 18 82 251

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 62
2020 Non-supervisor 0 100 247
2019 Supervisor 0 100 52
2019 Non-supervisor 0 100 306

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 20 80 62
2020 Non-supervisor 15 85 247
2019 Supervisor 16 84 52
2019 Non-supervisor 20 80 306
2018 Supervisor 19 81 55
2018 Non-supervisor 23 77 252

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 33 67 62
2020 Non-supervisor 30 70 247
2019 Supervisor 36 64 50
2019 Non-supervisor 26 74 299
2018 Supervisor 23 77 55
2018 Non-supervisor 28 72 252

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 12 88 62
2020 Non-supervisor 12 88 247
2019 Supervisor 12 88 50
2019 Non-supervisor 10 90 299

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 10 90 50
2019 Non-supervisor 12 88 299
2018 Supervisor 14 86 55
2018 Non-supervisor 19 81 252

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 55
2018 Non-supervisor 7 93 252

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 12 88 62
2020 Non-supervisor 9 91 247
2018 Supervisor 15 85 55
2018 Non-supervisor 9 91 252

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 51 49 62
2020 Non-supervisor 54 46 247
2019 Supervisor 48 52 50
2019 Non-supervisor 54 46 299
2018 Supervisor 47 53 55
2018 Non-supervisor 49 51 253

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 52
2018 Non-supervisor 5 95 234

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 52
2018 Non-supervisor 5 95 234

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 22 78 52
2018 Non-supervisor 31 69 235

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 39 61 52
2018 Non-supervisor 50 50 235

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 56 44 52
2018 Non-supervisor 65 35 234

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 14 86 52
2018 Non-supervisor 12 88 233

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 21 19 17 4 2 32 6 64 8 1258
2020 Non-supervisor 17 13 17 3 2 39 9 57 10 3945
2019 Supervisor 21 17 22 3 2 27 7 59 7 1285
2019 Non-supervisor 17 12 20 4 3 34 10 52 12 4123
2018 Supervisor 18 21 23 3 2 29 5 58 7 1019
2018 Non-supervisor 15 13 20 3 3 36 9 53 11 3330
2017 Supervisor 20 21 20 3 3 27 6 61 9 1413
2017 Non-supervisor 15 14 20 3 4 36 8 52 12 4570
2014 Supervisor 20 19 20 3 2 30 7 61 7 1596
2014 Non-supervisor 12 14 21 3 3 37 9 50 11 5030

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 36 34 16 4 1 8 1 77 5 1261
2020 Non-supervisor 34 30 16 3 2 14 1 75 7 3963
2019 Supervisor 38 33 18 3 2 7 1 76 5 1285
2019 Non-supervisor 35 27 17 4 3 13 2 73 7 4118
2018 Supervisor 34 35 18 3 2 7 1 76 5 1020
2018 Non-supervisor 30 30 18 3 3 14 2 71 7 3333
2017 Supervisor 36 34 16 3 2 8 1 77 6 1412
2017 Non-supervisor 29 31 17 3 3 15 2 72 8 4562
2014 Supervisor 34 32 16 4 2 12 1 75 6 1598
2014 Non-supervisor 24 27 20 3 3 21 2 66 8 5032

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 11 89 1256
2020 Non-supervisor 9 91 3952

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 13 87 1260
2020 Non-supervisor 14 86 3961
2019 Supervisor 16 84 1284
2019 Non-supervisor 20 80 4132
2017 Supervisor 18 82 1410
2017 Non-supervisor 21 79 4569
2014 Supervisor 15 85 1598
2014 Non-supervisor 18 82 5017

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 50 50 164
2020 Non-supervisor 50 50 543

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 86 14 165
2020 Non-supervisor 80 20 544
2019 Supervisor 89 11 206
2019 Non-supervisor 82 18 824
2017 Supervisor 84 16 261
2017 Non-supervisor 82 18 950
2014 Supervisor 78 22 243
2014 Non-supervisor 81 19 889

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 30 9 8 2 1 0 81 10 143
2020 Non-supervisor 51 30 8 9 3 0 0 81 11 434
2019 Supervisor 59 30 2 5 3 1 0 89 9 182
2019 Non-supervisor 50 33 5 8 3 1 0 84 11 658
2017 Supervisor 54 29 6 7 3 0 0 84 10 219
2017 Non-supervisor 50 33 6 8 3 0 0 83 11 777
2014 Supervisor 58 31 2 5 3 1 1 90 8 191
2014 Non-supervisor 49 33 8 7 3 0 1 83 9 724

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 30 6 5 1 1 2 88 6 1262
2020 Non-supervisor 48 31 8 5 2 3 4 84 7 3968
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 36 14 11 6 1 0 69 17 1252
2020 Non-supervisor 39 34 13 8 3 3 0 75 11 3945

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 43 10 5 1 0 0 84 7 1261
2020 Non-supervisor 43 41 8 6 1 1 0 85 7 3970

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 40 10 6 2 0 0 82 8 1253
2020 Non-supervisor 43 40 9 5 1 1 0 84 6 3963

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 39 18 5 2 0 1 75 7 1250
2020 Non-supervisor 32 37 20 7 1 1 2 71 8 3950

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 48 35 12 2 1 1 1 84 3 1260
2020 Non-supervisor 46 34 12 3 1 2 2 84 4 3961

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 75 18 4 0 0 2 1 95 1 1255
2020 Non-supervisor 72 18 4 0 0 4 1 95 1 3965

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 63 31 4 1 1 1 0 94 2 1254
2020 Non-supervisor 57 32 6 2 1 1 0 91 3 3948

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 26 7 5 3 1 0 84 9 1257
2020 Non-supervisor 51 31 8 6 3 1 1 82 10 3950

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 59 27 8 3 1 0 1 87 4 1257
2020 Non-supervisor 57 29 8 3 1 1 1 88 4 3959

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 98 2 1259

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 21 34 19 17 8 0 1 56 25 1231

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 38 6 3 1 0 0 90 4 1258
2020 Non-supervisor 46 38 9 3 1 2 0 86 5 3959
2019 Supervisor 42 41 10 4 2 1 0 84 6 1276
2019 Non-supervisor 39 39 12 6 2 2 0 79 9 4125
2018 Supervisor 45 39 10 4 2 1 0 84 6 1014
2018 Non-supervisor 37 40 12 5 3 3 0 79 8 3340
2017 Supervisor 43 38 10 5 4 1 0 81 9 1413
2017 Non-supervisor 31 41 14 6 5 3 0 74 12 4570

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 32 8 10 6 1 0 76 16 1259
2020 Non-supervisor 40 30 11 11 7 2 1 71 18 3958

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 53 26 11 5 3 2 0 81 8 1250
2020 Non-supervisor 51 28 11 4 2 4 1 82 6 3944

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 35 16 10 5 1 0 68 15 1262
2020 Non-supervisor 37 35 14 8 4 2 0 73 12 3958
2019 Supervisor 26 37 16 13 6 1 0 64 19 1283
2019 Non-supervisor 29 36 17 11 6 1 0 66 17 4131
2018 Supervisor 26 35 17 13 8 1 0 61 21 1018
2018 Non-supervisor 27 37 15 11 7 2 0 66 19 3344
2017 Supervisor 19 41 15 15 9 1 0 60 25 1412
2017 Non-supervisor 21 39 15 13 10 2 0 61 23 4573

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 48 12 12 3 1 0 74 15 1259
2019 Supervisor 25 48 12 9 3 1 1 75 13 1281

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 29 14 7 6 0 1 73 13 1260
2020 Non-supervisor 39 23 17 9 9 0 2 64 19 3967

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 33 18 9 5 0 0 68 13 1256
2020 Non-supervisor 34 31 18 9 7 0 1 66 16 3947
2019 Supervisor 19 29 24 12 14 0 1 49 27 1285
2019 Non-supervisor 24 28 20 13 14 0 1 52 27 4132
2018 Supervisor 16 26 24 15 17 0 2 43 33 1019
2018 Non-supervisor 17 24 23 14 19 1 2 43 33 3336
2017 Supervisor 20 23 19 16 20 0 1 44 37 1413
2017 Non-supervisor 17 24 21 14 21 1 2 42 36 4565

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 6 15 25 27 26 0 0 21 54 1262
2020 Non-supervisor 19 28 27 15 11 0 1 47 26 3959
2019 Supervisor 7 22 32 21 18 0 0 29 39 1285
2019 Non-supervisor 23 32 23 13 8 0 1 55 21 4136
2018 Supervisor 6 18 29 27 20 0 0 24 47 1020
2018 Non-supervisor 18 30 29 14 8 1 1 48 23 3332
2017 Supervisor 8 20 27 23 21 0 0 29 44 1413
2017 Non-supervisor 18 30 27 15 10 0 1 48 25 4564

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 9 24 27 21 19 0 0 33 41 1259
2020 Non-supervisor 28 30 22 11 7 0 1 59 19 3960
2019 Supervisor 10 28 30 19 12 0 1 39 31 1279
2019 Non-supervisor 31 32 20 10 6 0 2 64 16 4117
2018 Supervisor 7 25 30 22 16 0 1 32 38 1013
2018 Non-supervisor 25 32 22 11 7 1 2 58 19 3331
2017 Supervisor 10 26 27 21 15 0 1 36 36 1409
2017 Non-supervisor 24 31 22 12 7 1 3 57 20 4559

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 9 20 26 23 22 0 0 29 45 1257
2020 Non-supervisor 26 27 21 14 10 1 2 54 24 3948
2019 Supervisor 10 24 28 21 17 0 0 34 39 1277
2019 Non-supervisor 29 26 21 12 10 1 2 56 22 4118
2018 Supervisor 7 20 29 25 19 0 1 27 44 1019
2018 Non-supervisor 22 26 24 14 11 1 2 49 26 3327
2017 Supervisor 8 18 27 24 21 0 1 26 46 1413
2017 Non-supervisor 21 25 22 15 14 1 2 48 30 4563

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 17 24 23 17 17 0 1 41 35 1258
2020 Non-supervisor 42 26 15 7 6 1 4 71 14 3941
2019 Supervisor 26 31 19 12 9 0 2 59 22 1278
2019 Non-supervisor 55 23 9 4 3 1 6 83 7 4116
2018 Supervisor 21 29 21 14 11 0 2 52 26 1017
2018 Non-supervisor 48 24 12 4 3 1 8 79 8 3319
2017 Supervisor 26 28 21 10 11 0 3 56 22 1407
2017 Non-supervisor 43 24 13 4 4 1 11 76 9 4555

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 13 20 26 21 20 0 0 33 41 1259
2020 Non-supervisor 26 27 22 13 11 0 1 54 24 3956
2019 Supervisor 18 31 23 16 12 0 0 49 27 1281
2019 Non-supervisor 36 30 17 8 7 0 1 68 15 4117
2018 Supervisor 16 27 25 17 15 0 0 43 32 1017
2018 Non-supervisor 33 29 19 10 8 1 1 63 18 3330
2017 Supervisor 20 30 24 15 11 0 0 50 26 1403
2017 Non-supervisor 29 31 21 10 8 0 1 60 18 4562

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 22 21 15 14 0 6 46 32 1253
2020 Non-supervisor 30 22 17 10 11 0 10 58 23 3954

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 39 22 8 5 0 1 65 13 1255
2020 Non-supervisor 35 33 19 7 4 1 2 70 11 3941
2019 Supervisor 22 40 22 10 5 0 0 63 15 1280
2019 Non-supervisor 31 34 20 8 5 1 2 67 13 4117
2018 Supervisor 19 37 25 11 7 0 1 57 18 1017
2018 Non-supervisor 26 34 23 9 5 1 2 63 14 3326
2017 Supervisor 23 36 21 13 7 0 0 59 20 1405
2017 Non-supervisor 26 32 21 11 7 1 2 60 18 4557

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 14 33 28 15 9 0 1 48 24 1253
2020 Non-supervisor 28 34 22 9 5 1 2 64 14 3947
2019 Supervisor 15 35 27 14 8 0 1 50 22 1280
2019 Non-supervisor 27 34 20 10 6 1 2 63 16 4110
2018 Supervisor 11 32 29 18 9 0 0 43 28 1019
2018 Non-supervisor 24 33 25 10 6 1 2 58 16 3327
2017 Supervisor 15 29 29 16 10 0 0 44 27 1408
2017 Non-supervisor 23 33 21 13 7 1 2 57 21 4548

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 33 21 12 6 0 1 60 18 1257
2020 Non-supervisor 36 32 18 9 4 0 1 69 13 3943
2019 Supervisor 27 34 21 10 7 0 1 62 17 1278
2019 Non-supervisor 33 31 19 10 6 0 1 65 16 4104
2018 Supervisor 21 35 24 11 7 0 0 57 18 1016
2018 Non-supervisor 28 33 20 11 6 1 1 62 18 3320
2017 Supervisor 23 33 22 12 8 0 1 57 21 1405
2017 Non-supervisor 27 32 19 11 8 1 2 61 19 4553

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 30 15 7 4 0 1 74 11 1255
2020 Non-supervisor 48 25 14 7 5 0 1 74 12 3936
2019 Supervisor 44 29 14 8 5 0 1 73 13 1278
2019 Non-supervisor 43 27 15 7 7 1 1 71 14 4108

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 33 27 11 5 0 0 57 16 1256
2020 Non-supervisor 27 32 23 11 6 0 1 59 18 3951

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 16 31 28 16 8 0 0 47 25 1256
2020 Non-supervisor 27 33 22 11 6 0 1 61 17 3949
2019 Supervisor 26 33 23 12 6 0 1 59 18 1279
2019 Non-supervisor 37 32 18 7 4 1 1 70 11 4106
2018 Supervisor 20 33 24 14 8 0 1 54 22 1013
2018 Non-supervisor 30 33 21 10 4 1 2 64 14 3309
2017 Supervisor 22 30 26 12 8 0 1 53 21 1401
2017 Non-supervisor 30 33 20 9 5 1 2 65 15 4545

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 33 16 5 2 0 1 77 7 1252
2020 Non-supervisor 45 29 16 6 3 0 1 75 9 3935
2019 Supervisor 51 26 12 5 4 0 1 78 9 1280
2019 Non-supervisor 52 24 12 5 4 0 2 78 9 4098
2018 Supervisor 48 26 12 8 5 0 2 75 13 1016
2018 Non-supervisor 49 24 13 5 5 1 3 76 10 3317
2017 Supervisor 51 24 13 6 4 0 1 76 10 1414
2017 Non-supervisor 48 26 13 6 5 0 2 75 11 4570

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 39 19 7 3 0 0 70 10 1251
2020 Non-supervisor 33 36 19 8 4 0 1 70 11 3940

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 70 16 6 2 1 0 5 91 3 1253
2020 Non-supervisor 66 17 6 2 2 1 5 89 4 3937
2019 Supervisor 76 11 3 2 1 0 7 93 3 1280
2019 Non-supervisor 71 13 5 2 2 1 7 90 4 4098
2018 Supervisor 70 15 6 2 1 1 5 89 4 1017
2018 Non-supervisor 65 15 6 3 3 1 6 88 6 3328

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 80 10 3 2 2 0 3 93 4 1250
2020 Non-supervisor 79 9 4 2 2 1 4 92 4 3931
2019 Supervisor 75 12 6 3 3 0 2 88 6 1277
2019 Non-supervisor 72 11 6 4 4 1 3 86 8 4104
2018 Supervisor 71 12 5 5 3 1 3 86 9 1015
2018 Non-supervisor 68 13 6 3 4 2 4 86 8 3315
2017 Supervisor 70 13 6 4 4 1 2 86 8 1412
2017 Non-supervisor 67 13 6 4 4 1 4 85 8 4569

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 64 23 8 3 1 0 1 88 4 1253
2020 Non-supervisor 71 17 6 2 1 0 3 91 3 3933
2019 Supervisor 52 30 10 4 2 0 1 84 6 1270
2019 Non-supervisor 59 25 9 3 2 0 2 86 5 4096
2018 Supervisor 52 28 12 4 2 0 1 82 6 1016
2018 Non-supervisor 57 25 9 4 2 1 2 84 6 3327
2017 Supervisor 50 32 10 5 2 0 1 83 7 1412
2017 Non-supervisor 53 27 10 4 3 0 3 83 7 4571

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 65 19 7 4 3 0 1 85 7 1253
2020 Non-supervisor 69 16 6 3 3 0 2 87 7 3943
2019 Supervisor 58 21 11 5 4 0 1 80 9 1271
2019 Non-supervisor 61 19 9 5 5 0 2 81 9 4096
2018 Supervisor 50 24 13 7 5 0 1 75 12 1016
2018 Non-supervisor 57 20 10 6 5 1 2 79 11 3323
2017 Supervisor 56 22 10 6 5 0 1 79 11 1413
2017 Non-supervisor 56 21 9 5 5 1 3 79 11 4564

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 48 32 12 5 3 0 1 80 8 1255
2020 Non-supervisor 63 4 1 0 0 0 30 98 1 3937
2019 Supervisor 41 34 15 6 3 0 1 75 9 1270
2019 Non-supervisor 59 5 2 0 0 0 33 96 1 4077
2018 Supervisor 38 35 15 7 3 0 1 74 10 1012
2018 Non-supervisor 54 5 2 1 0 1 37 94 2 3311
2017 Supervisor 42 32 14 8 3 0 1 75 11 1410
2017 Non-supervisor 53 8 2 1 1 0 35 94 2 4566

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 67 22 6 2 1 0 2 92 3 1259
2020 Non-supervisor 71 16 5 2 1 1 5 93 2 3957
2019 Supervisor 67 21 8 2 1 0 2 89 3 1268
2019 Non-supervisor 69 16 5 1 1 0 7 92 3 4099
2018 Supervisor 61 24 8 3 1 0 3 88 4 1015
2018 Non-supervisor 64 18 7 1 1 1 8 90 3 3311
2017 Supervisor 62 24 7 2 2 1 3 89 4 1403
2017 Non-supervisor 62 18 7 2 1 1 8 88 4 4544

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 75 14 5 2 1 0 1 91 4 1254
2020 Non-supervisor 62 19 7 4 4 1 3 84 9 3954
2019 Supervisor 81 12 3 1 1 0 2 95 2 1274
2019 Non-supervisor 67 14 6 4 4 1 4 85 9 4112
2018 Supervisor 80 12 3 2 1 0 2 95 3 1019
2018 Non-supervisor 61 17 7 3 5 1 5 83 9 3326
2017 Supervisor 72 16 5 2 2 1 2 91 4 1413
2017 Non-supervisor 58 19 8 4 5 1 5 81 10 4570

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 48 29 16 5 2 0 1 77 7 1258
2020 Non-supervisor 41 31 16 6 3 0 2 73 10 3963
2019 Supervisor 54 29 11 3 1 0 1 84 5 1272
2019 Non-supervisor 52 27 12 4 2 0 3 81 7 4103
2018 Supervisor 52 30 12 4 1 0 2 83 5 1017
2018 Non-supervisor 46 29 14 4 3 1 3 78 7 3324
2017 Supervisor 56 28 10 2 1 0 2 86 4 1410
2017 Non-supervisor 47 31 12 5 2 1 3 80 7 4561

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 42 23 5 2 0 0 69 8 1257
2020 Non-supervisor 26 42 22 6 3 0 0 69 9 3970

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 5 23 40 21 10 0 0 29 31 1258
2020 Non-supervisor 13 36 34 12 4 0 0 49 16 3965
2019 Supervisor 7 29 42 15 6 0 0 36 22 1287
2019 Non-supervisor 18 37 32 10 3 0 0 55 13 4136
2018 Supervisor 7 26 40 20 7 0 0 32 28 1023
2018 Non-supervisor 16 35 35 10 4 0 0 51 14 3349
2017 Supervisor 5 26 38 20 10 0 0 32 30 1412
2017 Non-supervisor 12 32 38 11 6 1 0 45 17 4571

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 19 28 39 10 4 0 0 13 48 1255
2020 Non-supervisor 10 18 39 23 9 0 0 33 28 3956
2019 Supervisor 13 22 42 18 4 0 0 22 36 1281
2019 Non-supervisor 8 14 39 26 12 0 0 38 22 4101
2018 Supervisor 14 25 40 15 5 0 0 21 40 1003
2018 Non-supervisor 7 16 39 25 12 0 0 36 24 3312
2017 Supervisor 14 25 40 17 4 0 0 21 39 1415
2017 Non-supervisor 8 17 41 23 9 0 1 33 26 4566
Top of page

Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 29 53 18 0 64 36 1261
2020 Non-supervisor 27 50 21 2 65 35 3970

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 31 69 374
2020 Non-supervisor 35 65 1092

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 23 13 8 5 0 6 73 14 1260
2020 Non-supervisor 42 18 12 7 6 2 12 70 16 3965
2019 Supervisor 36 21 17 9 13 0 4 60 23 1257
2019 Non-supervisor 38 19 14 9 11 1 8 62 22 4062
2018 Supervisor 36 17 18 10 13 1 6 56 25 1021
2018 Non-supervisor 33 18 15 11 11 2 11 58 25 3337

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 9 22 19 21 21 1 7 34 46 373
2020 Non-supervisor 12 21 17 21 24 2 4 35 47 1091

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 5 14 18 24 36 1 3 19 63 374
2020 Non-supervisor 7 17 15 23 35 1 2 25 59 1092
Report a problem on this page
Date modified: