2020 Public Service Employee Survey Results by Theme for Health Canada by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 40 9 6 3 0 0 82 8 1399
2020 Non-visible minority 40 40 11 6 3 0 0 81 9 3779
2019 Visible minority 39 40 12 5 4 0 0 79 9 1393
2019 Non-visible minority 39 39 11 7 4 0 0 78 11 3944
2018 Visible minority 35 43 11 6 5 0 0 78 11 1085
2018 Non-visible minority 36 42 11 7 4 0 0 78 11 3185
2017 Visible minority 33 44 11 7 5 0 0 77 12 1359
2017 Non-visible minority 34 43 10 8 5 0 0 77 13 4575
2014 Visible minority 31 43 12 9 6 0 0 74 14 1360
2014 Non-visible minority 29 45 10 10 6 0 0 74 15 5198

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 38 12 7 5 0 0 76 12 1390
2020 Non-visible minority 41 37 10 8 4 0 0 78 12 3758
2019 Visible minority 34 37 14 8 6 0 0 72 14 1392
2019 Non-visible minority 38 36 11 10 5 0 0 74 15 3936
2018 Visible minority 33 36 14 9 7 0 0 70 16 1091
2018 Non-visible minority 36 37 11 9 6 0 0 73 15 3195
2017 Visible minority 30 38 13 10 9 0 0 68 19 1356
2017 Non-visible minority 32 36 12 11 9 0 0 68 20 4570

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 57 32 8 2 1 0 0 89 3 1388
2020 Non-visible minority 53 33 9 3 1 0 0 87 4 3752
2019 Visible minority 54 32 10 3 2 0 0 86 4 1384
2019 Non-visible minority 53 33 9 4 2 0 0 86 5 3929
2018 Visible minority 50 35 10 3 2 0 0 85 5 1082
2018 Non-visible minority 50 35 10 3 1 0 0 85 5 3179
2017 Visible minority 53 32 10 3 2 0 0 85 5 1352
2017 Non-visible minority 52 35 9 3 1 0 0 87 4 4569
2014 Visible minority 61 28 7 2 1 0 0 89 3 1358
2014 Non-visible minority 58 30 7 3 1 0 0 89 4 5197

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 51 35 9 4 2 0 0 85 6 1397
2020 Non-visible minority 45 38 9 5 2 0 0 84 7 3780
2019 Visible minority 46 38 10 4 1 0 0 85 5 1396
2019 Non-visible minority 43 39 10 6 2 0 0 82 9 3949
2018 Visible minority 42 40 11 5 2 0 0 82 7 1090
2018 Non-visible minority 40 41 10 5 3 0 0 81 9 3193
2017 Visible minority 41 39 12 4 4 0 0 80 8 1352
2017 Non-visible minority 40 40 11 6 4 0 0 80 10 4558
2014 Visible minority 42 38 11 5 3 0 0 80 9 1360
2014 Non-visible minority 38 40 11 7 4 0 0 78 11 5197

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 46 33 13 4 3 1 0 80 7 1397
2020 Non-visible minority 48 31 12 5 3 1 0 80 8 3760
2019 Visible minority 43 33 14 5 4 1 0 77 9 1386
2019 Non-visible minority 41 33 15 7 4 1 0 75 10 3939
2018 Visible minority 41 32 17 5 5 1 0 73 10 1080
2018 Non-visible minority 39 34 16 7 4 1 0 73 11 3194
2017 Visible minority 36 35 16 7 5 1 0 71 12 1350
2017 Non-visible minority 35 33 17 9 7 0 0 68 15 4573
2014 Visible minority 29 39 18 7 6 1 0 69 13 1359
2014 Non-visible minority 26 37 18 11 8 1 0 63 19 5198

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 44 36 13 4 3 0 0 80 7 1391
2020 Non-visible minority 47 33 11 5 3 0 0 81 8 3748
2019 Visible minority 40 36 14 6 4 0 0 77 9 1378
2019 Non-visible minority 40 36 14 7 3 0 0 76 10 3912
2018 Visible minority 38 35 15 7 4 0 0 74 11 1076
2018 Non-visible minority 38 37 14 8 3 0 0 75 11 3179
2017 Visible minority 33 38 16 8 5 0 0 71 13 1354
2017 Non-visible minority 34 36 15 9 6 0 0 70 14 4579
2014 Visible minority 29 39 17 8 6 1 0 69 14 1359
2014 Non-visible minority 26 38 16 12 7 0 0 64 20 5198

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 26 18 9 6 3 0 67 15 1403
2020 Non-visible minority 43 25 17 8 4 3 0 70 13 3771
2019 Visible minority 35 26 19 10 6 3 0 63 17 1395
2019 Non-visible minority 36 26 19 10 6 3 1 64 17 3946
2018 Visible minority 32 26 20 8 8 5 1 62 17 1086
2018 Non-visible minority 34 26 19 10 7 3 0 63 18 3201
2017 Visible minority 28 26 20 12 10 4 0 57 22 1354
2017 Non-visible minority 31 26 18 12 9 4 0 59 22 4569
2014 Visible minority 26 27 19 13 11 4 0 56 24 1360
2014 Non-visible minority 26 26 19 14 11 4 0 54 26 5201
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 27 14 4 3 2 3 78 7 1396
2020 Non-visible minority 55 24 11 4 1 1 3 83 5 3769
2019 Visible minority 47 27 13 5 4 1 4 77 9 1392
2019 Non-visible minority 52 25 12 4 2 1 3 81 7 3945

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 52 30 10 5 3 0 0 82 8 1399
2020 Non-visible minority 53 29 8 6 3 0 0 83 9 3774
2019 Visible minority 52 28 10 5 3 0 1 81 9 1380
2019 Non-visible minority 49 29 9 8 4 1 0 79 12 3939
2018 Visible minority 47 30 10 7 4 1 1 79 11 1072
2018 Non-visible minority 48 31 9 8 4 1 0 80 11 3168
2017 Visible minority 45 32 8 7 6 1 0 78 14 1354
2017 Non-visible minority 45 31 9 9 5 1 1 77 14 4577
2014 Visible minority 42 34 10 7 5 1 1 77 13 1357
2014 Non-visible minority 42 33 9 9 6 1 0 75 15 5199

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 58 26 8 4 3 0 0 85 7 1398
2020 Non-visible minority 61 24 8 5 3 0 0 85 7 3786
2019 Visible minority 56 26 9 5 4 0 0 83 8 1393
2019 Non-visible minority 56 26 7 6 4 0 0 82 10 3947
2018 Visible minority 50 28 10 6 6 0 0 78 11 1081
2018 Non-visible minority 53 26 10 7 4 0 0 79 11 3183
2017 Visible minority 51 26 10 6 6 1 0 77 12 1353
2017 Non-visible minority 53 25 9 7 5 0 0 78 12 4569
2014 Visible minority 45 31 11 6 6 1 0 76 12 1356
2014 Non-visible minority 49 27 10 8 5 0 0 77 13 5198

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 31 12 4 3 9 0 78 8 1403
2020 Non-visible minority 43 29 11 5 3 7 0 79 9 3779
2019 Visible minority 36 31 14 6 4 9 0 74 11 1393
2019 Non-visible minority 33 33 14 9 4 6 0 71 14 3940
2018 Visible minority 32 29 16 6 6 10 1 69 14 1090
2018 Non-visible minority 32 30 15 9 5 8 0 68 15 3202
2017 Visible minority 27 28 17 9 7 11 1 63 18 1357
2017 Non-visible minority 27 33 15 10 7 8 1 65 18 4580
2014 Visible minority 24 29 21 8 6 11 1 61 16 1353
2014 Non-visible minority 23 33 17 11 6 9 0 63 19 5201

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 35 15 7 4 3 0 73 11 1398
2020 Non-visible minority 39 33 13 8 4 2 0 74 12 3768
2019 Visible minority 33 32 16 9 5 4 0 69 14 1390
2019 Non-visible minority 30 34 17 11 6 2 0 65 18 3927
2018 Visible minority 30 30 18 9 7 5 1 64 17 1085
2018 Non-visible minority 28 33 16 13 7 3 0 63 21 3195
2017 Visible minority 24 30 20 11 9 5 0 58 21 1356
2017 Non-visible minority 23 33 17 14 10 3 0 58 24 4575
2014 Visible minority 22 30 24 11 8 4 1 55 20 1353
2014 Non-visible minority 19 32 20 15 10 3 0 53 26 5194

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 35 16 11 4 6 0 66 16 1395
2020 Non-visible minority 27 35 17 11 6 5 0 65 17 3771
2019 Visible minority 26 30 19 11 6 7 0 61 19 1388
2019 Non-visible minority 20 32 20 15 7 5 0 55 24 3928
2018 Visible minority 22 28 20 12 7 9 1 56 21 1084
2018 Non-visible minority 19 31 19 16 8 6 0 53 26 3192
2017 Visible minority 17 28 21 15 10 8 0 50 27 1356
2017 Non-visible minority 16 30 20 17 10 6 0 49 30 4575
2014 Visible minority 15 29 23 16 8 8 1 48 27 1352
2014 Non-visible minority 13 28 22 19 12 6 0 44 33 5202

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 39 16 12 5 2 0 66 17 1402
2020 Non-visible minority 25 37 16 13 6 2 0 64 20 3780
2019 Visible minority 25 32 19 13 8 3 0 60 21 1391
2019 Non-visible minority 19 33 18 19 9 3 0 53 29 3935
2018 Visible minority 23 30 18 13 10 5 1 56 25 1085
2018 Non-visible minority 17 32 17 20 10 3 0 51 32 3203
2017 Visible minority 18 31 18 15 11 6 0 53 28 1356
2017 Non-visible minority 16 31 18 18 13 4 0 48 33 4578
2014 Visible minority 17 29 21 17 10 5 1 49 29 1353
2014 Non-visible minority 14 31 18 20 14 3 0 46 35 5197
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 37 12 9 6 0 0 73 15 1397
2020 Non-visible minority 39 37 11 9 4 0 0 76 13 3775
2019 Visible minority 31 36 14 11 7 0 0 67 18 1394
2019 Non-visible minority 33 38 12 11 6 0 0 71 17 3946
2018 Visible minority 28 35 17 10 9 0 1 63 19 1085
2018 Non-visible minority 32 35 14 11 7 0 0 68 18 3196
2017 Visible minority 25 35 16 12 11 1 0 61 23 1358
2017 Non-visible minority 28 36 14 12 9 0 0 64 21 4578
2014 Visible minority 22 34 18 15 10 0 0 56 26 1359
2014 Non-visible minority 24 36 16 14 10 0 0 60 24 5200

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 42 9 6 3 0 0 83 8 1393
2020 Non-visible minority 39 41 9 8 3 0 0 81 11 3757
2019 Visible minority 40 40 10 7 3 0 0 80 10 1386
2019 Non-visible minority 36 42 10 8 3 0 0 79 12 3929
2018 Visible minority 39 38 11 7 4 0 0 78 11 1087
2018 Non-visible minority 35 40 11 9 4 0 0 76 13 3195
2017 Visible minority 35 41 11 8 5 0 0 76 13 1353
2017 Non-visible minority 33 42 10 10 5 0 0 75 15 4575

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 51 30 9 5 3 0 0 82 9 1390
2020 Non-visible minority 49 31 10 7 3 0 0 80 10 3772
2019 Visible minority 49 30 9 6 5 0 1 80 11 1395
2019 Non-visible minority 46 31 11 7 4 1 0 78 12 3938
2018 Visible minority 43 35 10 7 4 1 1 78 12 1080
2018 Non-visible minority 42 34 11 8 4 1 1 77 12 3181
2017 Visible minority 44 33 9 7 6 1 0 78 13 1358
2017 Non-visible minority 44 31 11 8 6 1 1 76 13 4578
2014 Visible minority 40 35 12 7 5 1 0 76 12 1359
2014 Non-visible minority 40 34 10 9 6 1 0 75 15 5201

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 40 12 8 2 0 1 77 11 1391
2020 Non-visible minority 36 39 11 10 3 0 1 76 12 3761
2019 Visible minority 31 37 12 14 4 0 1 69 19 1388
2019 Non-visible minority 31 40 11 12 4 0 0 72 17 3935
2018 Visible minority 29 43 12 11 5 0 1 72 16 1088
2018 Non-visible minority 27 45 11 12 4 0 1 72 17 3194
2017 Visible minority 26 41 13 13 7 0 0 67 20 1356
2017 Non-visible minority 28 39 12 14 7 0 0 67 21 4577
2014 Visible minority 24 39 14 15 7 0 0 64 22 1360
2014 Non-visible minority 22 39 13 17 8 0 0 61 26 5197

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 51 26 10 5 5 1 1 79 11 1393
2020 Non-visible minority 55 23 10 5 3 1 1 81 9 3764

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 25 33 19 11 9 3 0 60 20 1393
2020 Non-visible minority 27 35 18 11 6 3 0 64 18 3761
2019 Visible minority 23 32 19 14 10 3 0 56 24 1391
2019 Non-visible minority 22 33 19 15 9 2 0 57 24 3937
2018 Visible minority 23 29 19 13 12 4 0 54 26 1084
2018 Non-visible minority 22 34 18 15 9 3 0 57 24 3187
2017 Visible minority 22 30 17 15 13 3 0 54 29 1352
2017 Non-visible minority 23 33 15 16 11 2 0 57 27 4568
2014 Visible minority 17 27 20 17 16 3 1 46 34 1360
2014 Non-visible minority 17 30 18 19 14 2 0 48 34 5197

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 21 27 16 14 15 4 1 51 31 1400
2020 Non-visible minority 25 28 15 15 12 2 2 56 28 3779
2019 Visible minority 20 25 19 16 16 4 1 47 33 1391
2019 Non-visible minority 21 28 15 16 16 2 2 51 33 3949
2018 Visible minority 17 27 17 14 18 4 3 48 35 1085
2018 Non-visible minority 19 30 15 16 17 3 2 51 34 3187
2017 Visible minority 16 23 15 17 23 4 2 41 43 1349
2017 Non-visible minority 19 25 14 17 20 3 2 46 39 4572
2014 Visible minority 13 20 16 18 28 3 2 35 48 1358
2014 Non-visible minority 13 23 15 20 25 2 3 38 47 5198

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 45 25 14 6 4 1 5 75 10 1403
2020 Non-visible minority 46 24 14 7 5 0 4 73 13 3783
2019 Visible minority 49 26 14 4 3 1 5 79 7 1390
2019 Non-visible minority 50 25 12 5 4 1 3 78 9 3939

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 27 17 8 5 1 4 68 14 1401
2020 Non-visible minority 49 25 14 5 3 1 3 77 8 3779
2019 Visible minority 38 26 18 9 5 2 3 67 14 1389
2019 Non-visible minority 46 26 15 5 4 1 3 75 9 3937

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 58 13 7 4 5 9 4 82 10 1395
2020 Non-visible minority 80 7 3 2 1 3 4 93 3 3772
2019 Visible minority 60 14 7 3 5 8 3 83 9 1385
2019 Non-visible minority 80 7 4 2 2 2 4 92 4 3931

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 63 14 5 2 1 3 11 91 4 1398
2020 Non-visible minority 76 10 4 1 1 1 7 94 3 3770
2019 Visible minority 69 11 3 1 2 3 11 93 3 1390
2019 Non-visible minority 81 6 2 1 1 1 8 95 2 3930

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 41 12 7 4 0 0 77 11 1387
2020 Non-visible minority 38 39 11 8 4 0 0 77 12 3758
2019 Visible minority 32 40 15 7 5 0 0 73 12 1389
2019 Non-visible minority 35 39 11 10 5 0 0 74 15 3925
2018 Visible minority 31 40 15 9 5 0 0 71 14 1089
2018 Non-visible minority 31 41 12 10 5 0 0 72 15 3184
2017 Visible minority 28 42 13 9 6 0 0 71 16 1351
2017 Non-visible minority 32 40 10 10 6 0 0 73 17 4566
2014 Visible minority 23 42 15 11 8 0 0 66 19 1360
2014 Non-visible minority 22 43 12 14 8 0 0 65 23 5202

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 37 13 7 5 0 0 75 12 1389
2020 Non-visible minority 42 34 13 8 3 0 0 76 11 3774
2019 Visible minority 35 34 17 8 5 0 0 70 13 1391
2019 Non-visible minority 38 35 14 7 5 0 0 73 12 3942
2018 Visible minority 33 34 15 10 6 0 0 68 16 1083
2018 Non-visible minority 37 34 15 9 5 0 0 71 14 3169
2017 Visible minority 32 35 17 9 7 0 0 68 16 1354
2017 Non-visible minority 36 34 13 10 6 0 0 71 16 4573
2014 Visible minority 27 37 16 10 8 1 0 65 18 1359
2014 Non-visible minority 29 37 14 12 7 0 0 66 19 5202

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 42 10 7 2 0 0 80 9 1394
2020 Non-visible minority 38 41 11 7 2 0 0 80 10 3760
2019 Visible minority 36 39 13 8 4 0 0 76 11 1372
2019 Non-visible minority 35 40 12 8 3 0 1 76 12 3887
2018 Visible minority 32 36 17 8 6 0 1 69 14 1086
2018 Non-visible minority 34 36 14 11 4 0 0 71 15 3189
2017 Visible minority 32 37 15 9 7 1 1 70 15 1351
2017 Non-visible minority 34 36 13 11 5 0 0 71 16 4565
2014 Visible minority 28 39 17 9 6 1 0 67 16 1359
2014 Non-visible minority 28 39 14 12 7 0 0 67 19 5197

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 20 41 21 8 3 5 1 66 12 1397
2020 Non-visible minority 26 45 16 7 3 4 0 73 10 3765
2019 Visible minority 20 38 22 9 4 5 1 62 14 1390
2019 Non-visible minority 22 44 18 9 3 4 1 68 13 3941
2018 Visible minority 21 31 25 9 7 6 1 55 18 1087
2018 Non-visible minority 22 40 21 9 5 3 0 64 14 3192
2017 Visible minority 18 32 24 11 8 6 1 53 21 1354
2017 Non-visible minority 21 37 19 12 6 5 0 61 19 4570

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 34 11 7 3 0 0 78 11 1393
2020 Non-visible minority 47 31 9 9 4 0 0 78 13 3767
2019 Visible minority 48 31 11 6 4 0 0 80 10 1390
2019 Non-visible minority 51 30 8 7 4 0 0 81 11 3936
2018 Visible minority 44 33 11 6 4 0 1 78 10 1087
2018 Non-visible minority 49 31 8 7 4 0 0 80 11 3190
2017 Visible minority 43 32 11 8 6 0 0 75 14 1353
2017 Non-visible minority 45 31 8 8 6 0 0 77 15 4573
2014 Visible minority 37 35 12 9 6 1 0 73 15 1358
2014 Non-visible minority 39 35 10 9 6 0 0 74 15 5197

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 36 18 7 5 0 0 69 12 1390
2020 Non-visible minority 32 31 18 10 8 0 0 64 18 3759
2019 Visible minority 39 37 15 6 4 0 0 75 10 1389
2019 Non-visible minority 38 32 17 8 4 0 0 71 12 3920
2018 Visible minority 40 36 13 7 3 0 1 76 10 1093
2018 Non-visible minority 36 32 17 8 6 0 1 69 14 3204
2017 Visible minority 36 40 13 6 4 0 0 76 10 1357
2017 Non-visible minority 34 36 16 9 5 0 1 70 13 4578
2014 Visible minority 35 40 15 5 3 0 1 76 9 1359
2014 Non-visible minority 32 36 18 8 5 0 1 68 13 5199

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 39 61 1400
2020 Non-visible minority 42 58 3783

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 55 19 8 2 1 5 10 87 4 1400
2020 Non-visible minority 61 17 6 2 1 4 9 90 3 3778

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Visible minority 24 34 42 1402
2020 Non-visible minority 25 39 36 3782
2019 Visible minority 30 30 40 1396
2019 Non-visible minority 31 34 35 3955
2018 Visible minority 28 31 41 1087
2018 Non-visible minority 30 34 36 3206
2017 Visible minority 29 32 39 1358
2017 Non-visible minority 31 35 33 4572
2014 Visible minority 29 32 39 1360
2014 Non-visible minority 30 35 35 5201

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Visible minority 5 44 31 3 12 5 336
2020 Non-visible minority 14 39 31 3 6 6 952
2019 Visible minority 4 38 37 2 14 6 407
2019 Non-visible minority 11 35 32 3 11 7 1194
2018 Visible minority 4 34 38 3 18 4 292
2018 Non-visible minority 14 32 32 4 12 5 946
2017 Visible minority 5 34 42 6 7 6 390
2017 Non-visible minority 14 31 33 7 7 8 1449
2014 Visible minority 5 34 43 7 9999 11 389
2014 Non-visible minority 13 29 38 10 9999 11 1565
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 54 37 5 2 1 0 0 91 3 1388
2020 Non-visible minority 52 36 7 3 1 0 0 88 5 3758
2019 Visible minority 49 37 7 4 2 0 0 87 6 1385
2019 Non-visible minority 47 38 8 5 2 0 0 85 7 3932
2018 Visible minority 53 34 7 4 1 0 0 87 6 1091
2018 Non-visible minority 47 40 7 4 2 0 0 87 6 3197
2017 Visible minority 46 39 8 4 3 1 0 85 7 1357
2017 Non-visible minority 42 40 9 6 3 0 0 82 9 4572
2014 Visible minority 45 39 10 4 2 0 0 84 6 1360
2014 Non-visible minority 37 42 12 6 3 0 0 79 9 5196

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 45 13 4 2 1 0 80 6 1397
2020 Non-visible minority 30 46 15 5 2 1 0 77 7 3781
2019 Visible minority 32 42 16 6 2 1 0 75 9 1392
2019 Non-visible minority 27 43 17 9 2 2 0 71 11 3945
2018 Visible minority 29 41 17 7 4 1 0 71 11 1085
2018 Non-visible minority 26 43 18 9 3 1 0 70 12 3187
2017 Visible minority 27 40 17 8 5 3 0 69 13 1355
2017 Non-visible minority 25 42 17 9 5 1 0 69 14 4572
2014 Visible minority 26 41 18 10 4 2 0 68 14 1356
2014 Non-visible minority 22 42 19 9 5 2 0 66 15 5201

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 9 21 38 22 8 1 2 31 30 1399
2020 Non-visible minority 8 23 37 20 9 1 1 30 32 3779
2019 Visible minority 9 22 37 21 9 1 2 31 31 1391
2019 Non-visible minority 9 23 36 21 9 1 1 31 32 3946
2018 Visible minority 9 22 38 19 8 1 3 28 32 1089
2018 Non-visible minority 9 24 35 20 9 1 2 30 34 3196
2017 Visible minority 11 22 36 17 7 1 6 26 36 1346
2017 Non-visible minority 11 24 37 17 8 1 2 26 36 4563
2014 Visible minority 11 25 38 16 6 1 3 23 37 1349
2014 Non-visible minority 11 28 38 16 5 1 1 21 40 5189

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 7 10 27 31 19 2 3 53 18 1389
2020 Non-visible minority 5 14 26 32 19 2 2 53 20 3769
2019 Visible minority 8 15 25 28 18 4 3 49 25 1386
2019 Non-visible minority 7 16 30 27 17 2 2 46 24 3931
2018 Visible minority 7 14 26 28 17 4 4 49 24 1084
2018 Non-visible minority 8 16 30 26 15 3 2 43 26 3176
2017 Visible minority 10 17 27 24 11 4 7 39 31 1342
2017 Non-visible minority 11 18 30 22 14 2 3 38 30 4553
2014 Visible minority 11 19 30 21 10 5 5 35 33 1348
2014 Non-visible minority 13 22 31 20 9 2 2 31 37 5184

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 14 20 32 19 11 3 2 32 35 1390
2020 Non-visible minority 14 22 33 18 10 1 1 28 38 3772
2019 Visible minority 15 23 27 18 11 3 3 30 41 1385
2019 Non-visible minority 19 25 30 15 8 1 2 24 45 3934
2018 Visible minority 15 22 29 19 8 2 5 29 39 1083
2018 Non-visible minority 20 26 29 14 8 1 2 23 47 3183
2017 Visible minority 19 22 29 14 7 3 6 24 44 1348
2017 Non-visible minority 21 26 28 13 7 2 3 22 49 4556
2014 Visible minority 23 25 26 13 6 3 5 20 52 1347
2014 Non-visible minority 28 29 25 11 5 1 2 16 58 5183

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 7 13 32 30 15 1 1 46 21 1390
2020 Non-visible minority 10 19 33 24 13 1 1 37 29 3760
2019 Visible minority 8 13 30 28 18 1 2 47 22 1386
2019 Non-visible minority 8 17 34 24 14 1 1 39 26 3919
2018 Visible minority 8 14 30 26 17 1 3 45 23 1082
2018 Non-visible minority 10 19 33 24 12 1 2 37 30 3169
2017 Visible minority 10 14 31 27 11 1 6 40 26 1339
2017 Non-visible minority 11 18 33 24 11 1 2 36 30 4541
2014 Visible minority 8 16 36 25 10 1 4 37 25 1351
2014 Non-visible minority 11 21 34 23 8 1 2 32 33 5176

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 11 17 29 25 13 2 3 40 30 1396
2020 Non-visible minority 12 21 29 22 13 1 2 36 34 3774
2019 Visible minority 12 19 27 22 16 1 3 40 32 1391
2019 Non-visible minority 13 21 28 20 14 1 2 36 36 3934
2018 Visible minority 13 19 27 21 13 2 5 36 35 1087
2018 Non-visible minority 15 24 28 18 10 2 2 30 41 3184
2017 Visible minority 18 19 27 18 9 2 6 30 41 1345
2017 Non-visible minority 18 24 27 17 9 2 3 27 44 4560
2014 Visible minority 20 22 29 16 8 2 4 25 44 1349
2014 Non-visible minority 24 27 27 13 6 1 2 20 52 5188

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 7 13 29 24 17 6 4 46 22 1384
2020 Non-visible minority 8 15 27 28 18 2 2 48 24 3756
2019 Visible minority 10 16 25 23 17 4 4 44 29 1386
2019 Non-visible minority 10 17 29 24 16 2 2 41 28 3929
2018 Visible minority 10 16 23 24 15 7 5 44 30 1078
2018 Non-visible minority 11 18 28 23 14 3 3 40 31 3185
2017 Visible minority 13 16 28 21 10 4 8 35 33 1341
2017 Non-visible minority 13 18 29 21 12 3 4 36 33 4564
2014 Visible minority 11 14 25 28 10 4 8 43 29 1348
2014 Non-visible minority 12 18 28 24 13 2 3 38 32 5187

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 10 18 30 23 13 4 3 39 29 1390
2020 Non-visible minority 11 21 34 21 11 1 1 32 33 3760
2019 Visible minority 12 18 30 20 13 3 3 36 32 1382
2019 Non-visible minority 15 23 33 17 9 2 2 27 39 3933
2018 Visible minority 12 18 29 20 10 4 6 34 33 1085
2018 Non-visible minority 16 24 33 14 9 3 2 24 42 3194
2017 Visible minority 15 18 34 16 7 3 6 27 36 1345
2017 Non-visible minority 17 24 32 14 8 2 3 22 44 4564
2014 Visible minority 19 18 30 16 8 3 6 26 41 1351
2014 Non-visible minority 22 28 29 12 6 2 2 18 51 5187

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 5 12 40 27 13 1 2 41 18 1400
2020 Non-visible minority 4 15 38 30 11 1 1 42 19 3770
2019 Visible minority 8 16 34 24 14 2 3 40 25 1392
2019 Non-visible minority 9 20 37 22 11 1 1 34 29 3937

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 23 40 19 10 4 3 0 65 15 1390
2020 Non-visible minority 20 39 21 13 4 3 0 61 17 3747
2019 Visible minority 19 33 22 15 5 5 0 56 21 1386
2019 Non-visible minority 14 36 23 17 6 4 0 52 25 3926

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 48 29 8 8 5 1 0 79 13 1392
2020 Non-visible minority 54 27 8 6 4 1 0 82 10 3771
2019 Visible minority 48 28 9 9 6 1 0 77 15 1387
2019 Non-visible minority 49 27 8 9 5 1 0 77 15 3940
2018 Visible minority 45 29 9 7 9 1 0 74 16 1085
2018 Non-visible minority 46 31 8 9 6 1 0 77 15 3188
2017 Visible minority 42 29 9 9 9 1 0 73 18 1357
2017 Non-visible minority 44 29 9 10 8 1 0 73 18 4575
2014 Visible minority 42 26 12 11 7 1 0 69 18 1357
2014 Non-visible minority 42 30 8 11 8 1 0 73 19 5201

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 56 31 7 4 2 0 0 88 6 1385
2020 Non-visible minority 62 28 5 4 2 0 0 90 6 3761
2019 Visible minority 52 31 7 7 3 0 0 83 10 1390
2019 Non-visible minority 55 30 6 6 3 0 0 85 9 3931
2018 Visible minority 52 31 8 6 3 0 0 83 10 1087
2018 Non-visible minority 53 32 6 6 3 0 0 85 8 3186
2017 Visible minority 44 36 9 7 5 0 0 79 12 1355
2017 Non-visible minority 45 36 7 8 4 0 0 81 12 4572
2014 Visible minority 44 37 10 7 3 0 0 81 9 1357
2014 Non-visible minority 41 39 8 8 4 0 0 80 12 5199

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 45 39 10 4 2 1 0 85 6 1388
2020 Non-visible minority 54 31 9 4 2 1 0 86 6 3741
2019 Visible minority 45 36 11 4 3 1 0 82 7 1390
2019 Non-visible minority 49 34 10 5 2 1 0 84 7 3940
2018 Visible minority 41 38 11 5 3 1 0 80 9 1088
2018 Non-visible minority 45 37 10 4 2 1 0 83 7 3188

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 41 13 6 3 2 0 77 9 1394
2020 Non-visible minority 42 39 10 5 2 2 0 83 7 3759
2019 Visible minority 37 39 13 6 3 2 0 77 10 1388
2019 Non-visible minority 40 38 13 5 2 2 0 80 7 3928
2018 Visible minority 42 35 12 6 3 2 0 79 9 1083
2018 Non-visible minority 45 38 9 4 2 1 0 84 6 3197
2017 Visible minority 37 39 12 5 4 2 0 78 9 1352
2017 Non-visible minority 40 39 10 6 3 2 0 81 8 4578
2014 Visible minority 40 37 12 5 4 2 0 78 9 1359
2014 Non-visible minority 41 38 11 5 2 2 0 81 7 5199

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 37 14 6 3 4 0 76 9 1398
2020 Non-visible minority 45 34 11 3 1 5 1 84 4 3769
2019 Visible minority 41 34 13 5 2 4 0 78 8 1385
2019 Non-visible minority 47 33 12 3 2 3 1 83 4 3924
2018 Visible minority 40 35 14 5 3 3 0 77 9 1082
2018 Non-visible minority 46 35 11 2 2 4 0 84 4 3194
2017 Visible minority 35 37 15 4 5 4 0 75 9 1354
2017 Non-visible minority 43 34 13 3 2 4 1 81 5 4568
2014 Visible minority 41 35 13 4 4 3 0 79 8 1358
2014 Non-visible minority 45 35 11 3 1 4 0 84 4 5197

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 50 36 7 3 3 1 0 87 6 1397
2020 Non-visible minority 58 31 6 3 2 0 0 89 5 3771
2019 Visible minority 50 34 9 4 2 1 0 85 6 1396
2019 Non-visible minority 53 33 9 4 2 0 0 86 5 3941
2018 Visible minority 48 35 9 4 4 1 0 84 7 1080
2018 Non-visible minority 51 35 8 4 2 0 0 86 6 3179
2017 Visible minority 43 38 10 4 4 1 0 81 9 1354
2017 Non-visible minority 46 37 9 5 4 0 0 83 9 4574
2014 Visible minority 44 38 10 4 3 1 0 82 7 1358
2014 Non-visible minority 45 37 9 5 3 0 0 83 8 5199

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 25 15 7 7 9 3 67 15 1398
2020 Non-visible minority 54 22 9 3 2 6 4 85 5 3777

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 34 16 8 4 7 0 69 13 1404
2020 Non-visible minority 40 33 15 4 1 7 1 79 5 3779

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 31 30 15 9 7 6 2 66 17 1401
2020 Non-visible minority 46 31 10 4 2 4 3 83 6 3766

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 27 31 18 6 4 9 5 67 13 1398
2020 Non-visible minority 30 29 16 7 3 8 6 69 13 3775
2019 Visible minority 31 29 16 8 6 5 5 66 16 1391
2019 Non-visible minority 31 28 15 10 6 6 4 66 17 3938
2018 Visible minority 23 28 19 9 7 8 6 59 19 1088
2018 Non-visible minority 25 31 16 9 6 7 5 64 17 3192
2017 Visible minority 24 32 14 10 8 7 5 63 21 1355
2017 Non-visible minority 27 30 15 11 9 5 4 62 22 4574
2014 Visible minority 31 29 14 10 8 4 4 65 19 1356
2014 Non-visible minority 28 32 14 11 9 3 3 64 21 5201

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 27 39 14 8 4 5 2 71 14 1397
2020 Non-visible minority 34 38 13 7 3 3 1 75 11 3770
2019 Visible minority 29 35 15 9 5 5 2 69 15 1386
2019 Non-visible minority 32 37 14 10 3 2 1 71 14 3940
2018 Visible minority 27 38 17 7 5 4 2 69 13 1084
2018 Non-visible minority 32 38 11 9 4 3 2 74 14 3195
2017 Visible minority 31 36 13 8 5 5 1 72 14 1352
2017 Non-visible minority 35 37 11 8 5 3 1 75 14 4573
2014 Visible minority 32 37 12 8 5 6 1 74 14 1358
2014 Non-visible minority 33 38 11 8 4 3 1 75 13 5202

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 38 19 6 2 2 0 73 8 1391
2020 Non-visible minority 37 38 17 4 2 2 0 77 6 3758
2019 Visible minority 31 35 19 8 3 3 0 69 11 1386
2019 Non-visible minority 31 39 19 7 3 2 0 71 10 3938
2018 Visible minority 30 36 19 6 5 3 1 69 11 1084
2018 Non-visible minority 32 40 18 6 3 1 0 73 9 3182

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 19 22 22 11 10 11 4 49 25 1394
2020 Non-visible minority 23 24 19 12 9 11 3 55 24 3776
2019 Visible minority 19 21 22 13 11 11 4 46 27 1389
2019 Non-visible minority 17 22 20 14 12 12 3 46 31 3935
2018 Visible minority 18 22 21 11 12 11 5 47 28 1087
2018 Non-visible minority 17 23 19 15 13 11 3 46 32 3185
2017 Visible minority 16 20 19 12 16 13 4 43 34 1352
2017 Non-visible minority 17 22 17 16 16 10 2 44 37 4573
2014 Visible minority 13 20 21 15 17 11 2 38 37 1357
2014 Non-visible minority 13 20 18 17 19 11 2 38 41 5201

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 47 4 9 2 0 0 85 11 1402
2020 Non-visible minority 39 46 4 10 2 0 0 84 12 3781

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 40 10 11 4 0 1 75 15 1400
2020 Non-visible minority 37 39 9 12 3 0 1 77 15 3777
2019 Visible minority 45 32 8 10 5 0 0 77 15 1393
2019 Non-visible minority 44 35 6 11 4 0 0 79 15 3943
2017 Visible minority 37 37 9 11 7 0 0 74 18 1358
2017 Non-visible minority 39 34 7 12 8 0 0 73 20 4576
2014 Visible minority 38 34 9 11 8 0 0 72 19 1355
2014 Non-visible minority 37 34 7 14 8 0 0 71 22 5199

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 37 11 8 2 0 0 79 10 1391
2020 Non-visible minority 48 34 8 6 2 0 1 83 8 3742
2019 Visible minority 44 37 11 5 2 0 0 81 8 1390
2019 Non-visible minority 51 33 7 6 2 0 0 85 8 3920
2017 Visible minority 38 40 10 8 3 0 0 78 11 1355
2017 Non-visible minority 48 36 7 6 2 0 0 84 9 4561
2014 Visible minority 38 41 12 7 2 0 0 78 9 1355
2014 Non-visible minority 42 38 9 7 3 0 0 80 10 5203

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 77 18 2 2 1 0 1 95 3 1394
2020 Non-visible minority 77 15 3 2 2 1 1 93 4 3767
2017 Visible minority 69 21 4 3 1 0 1 92 4 1356
2017 Non-visible minority 68 21 5 3 2 1 1 90 5 4574
2014 Visible minority 70 23 3 2 1 0 1 93 3 1359
2014 Non-visible minority 66 22 5 3 2 0 1 89 5 5201

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 49 28 12 4 2 5 1 81 6 1400
2020 Non-visible minority 48 27 14 4 2 4 1 79 6 3777
2019 Visible minority 48 27 13 4 2 7 1 80 6 1395
2019 Non-visible minority 47 26 14 4 2 6 1 79 7 3949

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 10 90 1400
2020 Non-visible minority 8 92 3779
2019 Visible minority 13 87 1396
2019 Non-visible minority 11 89 3944
2018 Visible minority 12 88 1089
2018 Non-visible minority 12 88 3206

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 41 59 151
2020 Non-visible minority 44 56 291
2019 Visible minority 52 48 181
2019 Non-visible minority 48 52 430
2018 Visible minority 47 53 143
2018 Non-visible minority 43 57 386

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 69 31 151
2020 Non-visible minority 64 36 291
2019 Visible minority 62 38 181
2019 Non-visible minority 61 39 430
2018 Visible minority 72 28 143
2018 Non-visible minority 65 35 385

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 9 91 151
2020 Non-visible minority 9 91 291
2019 Visible minority 8 92 181
2019 Non-visible minority 9 91 430
2018 Visible minority 8 92 143
2018 Non-visible minority 5 95 385

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 151
2020 Non-visible minority 0 100 291

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 4 96 151
2020 Non-visible minority 8 92 291
2019 Visible minority 4 96 181
2019 Non-visible minority 5 95 430
2018 Visible minority 6 94 143
2018 Non-visible minority 4 96 385

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 5 95 151
2020 Non-visible minority 4 96 291
2019 Visible minority 5 95 181
2019 Non-visible minority 3 97 430
2018 Visible minority 6 94 143
2018 Non-visible minority 5 95 385

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 3 97 151
2020 Non-visible minority 3 97 291
2019 Visible minority 5 95 181
2019 Non-visible minority 4 96 430
2018 Visible minority 7 93 143
2018 Non-visible minority 3 97 385

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 39 61 151
2020 Non-visible minority 33 67 291
2019 Visible minority 36 64 177
2019 Non-visible minority 38 62 424
2018 Visible minority 42 58 143
2018 Non-visible minority 32 68 387

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 47 53 151
2020 Non-visible minority 41 59 291
2019 Visible minority 35 65 177
2019 Non-visible minority 43 57 424
2018 Visible minority 41 59 143
2018 Non-visible minority 44 56 387

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 46 54 151
2020 Non-visible minority 49 51 291
2019 Visible minority 48 52 177
2019 Non-visible minority 45 55 424
2018 Visible minority 51 49 143
2018 Non-visible minority 49 51 387

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 41 59 151
2020 Non-visible minority 40 60 291
2019 Visible minority 38 62 177
2019 Non-visible minority 42 58 424
2018 Visible minority 46 54 143
2018 Non-visible minority 46 54 388

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 33 67 151
2020 Non-visible minority 36 64 291
2019 Visible minority 30 70 177
2019 Non-visible minority 32 68 424
2018 Visible minority 36 64 143
2018 Non-visible minority 34 66 387

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 47 53 151
2020 Non-visible minority 45 55 291
2019 Visible minority 47 53 177
2019 Non-visible minority 56 44 424
2018 Visible minority 59 41 143
2018 Non-visible minority 53 47 389

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 30 70 151
2020 Non-visible minority 27 73 291
2019 Visible minority 20 80 177
2019 Non-visible minority 35 65 424
2018 Visible minority 37 63 143
2018 Non-visible minority 37 63 387

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 4 96 177
2019 Non-visible minority 10 90 424
2018 Visible minority 5 95 143
2018 Non-visible minority 7 93 388

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 11 89 151
2020 Non-visible minority 9 91 291
2019 Visible minority 9 91 177
2019 Non-visible minority 9 91 424
2018 Visible minority 18 82 143
2018 Non-visible minority 11 89 387

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 55 45 151
2020 Non-visible minority 50 50 291
2019 Visible minority 43 57 177
2019 Non-visible minority 43 57 424
2018 Visible minority 61 39 143
2018 Non-visible minority 46 54 388

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 27 73 151
2020 Non-visible minority 17 83 291
2019 Visible minority 28 72 177
2019 Non-visible minority 22 78 424
2018 Visible minority 29 71 143
2018 Non-visible minority 23 77 387

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 13 87 151
2020 Non-visible minority 18 82 291
2019 Visible minority 20 80 177
2019 Non-visible minority 14 86 424
2018 Visible minority 18 82 143
2018 Non-visible minority 14 86 387

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 43 57 151
2020 Non-visible minority 54 46 291
2019 Visible minority 49 51 173
2019 Non-visible minority 57 43 423
2018 Visible minority 44 56 143
2018 Non-visible minority 53 47 386

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 20 80 151
2020 Non-visible minority 26 74 291
2019 Visible minority 20 80 173
2019 Non-visible minority 25 75 423
2018 Visible minority 23 77 143
2018 Non-visible minority 23 77 387

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 8 92 151
2020 Non-visible minority 9 91 291
2019 Visible minority 4 96 173
2019 Non-visible minority 7 93 423
2018 Visible minority 8 92 143
2018 Non-visible minority 9 91 386

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 13 87 151
2020 Non-visible minority 18 82 291
2019 Visible minority 13 87 173
2019 Non-visible minority 14 86 423
2018 Visible minority 18 82 143
2018 Non-visible minority 16 84 386

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 11 89 151
2020 Non-visible minority 9 91 291
2019 Visible minority 9 91 173
2019 Non-visible minority 7 93 423
2018 Visible minority 10 90 143
2018 Non-visible minority 11 89 386

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 4 96 151
2020 Non-visible minority 5 95 291
2019 Visible minority 6 94 173
2019 Non-visible minority 3 97 423
2018 Visible minority 5 95 143
2018 Non-visible minority 4 96 386

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 10 90 151
2020 Non-visible minority 9 91 291
2019 Visible minority 12 88 173
2019 Non-visible minority 10 90 423
2018 Visible minority 5 95 143
2018 Non-visible minority 12 88 387

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 13 87 151
2020 Non-visible minority 14 86 291
2019 Visible minority 8 92 173
2019 Non-visible minority 13 87 423
2018 Visible minority 15 85 143
2018 Non-visible minority 12 88 386

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 34 66 151
2020 Non-visible minority 26 74 291
2019 Visible minority 34 66 173
2019 Non-visible minority 25 75 423
2018 Visible minority 38 62 143
2018 Non-visible minority 30 70 387

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 7 93 145
2020 Non-visible minority 8 92 275
2019 Visible minority 14 86 161
2019 Non-visible minority 10 90 408
2018 Visible minority 8 92 136
2018 Non-visible minority 7 93 373

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 18 82 145
2020 Non-visible minority 24 76 275
2019 Visible minority 32 68 161
2019 Non-visible minority 22 78 408
2018 Visible minority 16 84 136
2018 Non-visible minority 23 77 372

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 5 95 145
2020 Non-visible minority 7 93 275
2019 Visible minority 8 92 161
2019 Non-visible minority 9 91 408
2018 Visible minority 6 94 136
2018 Non-visible minority 7 93 372

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 5 95 145
2020 Non-visible minority 6 94 275
2019 Visible minority 8 92 161
2019 Non-visible minority 8 92 408
2018 Visible minority 6 94 136
2018 Non-visible minority 7 93 372

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 5 95 145
2020 Non-visible minority 12 88 275
2019 Visible minority 13 87 161
2019 Non-visible minority 14 86 408
2018 Visible minority 11 89 136
2018 Non-visible minority 11 89 372

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 10 90 145
2020 Non-visible minority 13 87 275
2019 Visible minority 8 92 161
2019 Non-visible minority 10 90 408
2018 Visible minority 6 94 136
2018 Non-visible minority 7 93 372

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 12 88 145
2020 Non-visible minority 14 86 275
2019 Visible minority 12 88 161
2019 Non-visible minority 15 85 408
2018 Visible minority 14 86 136
2018 Non-visible minority 16 84 372

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 9 91 145
2020 Non-visible minority 11 89 275
2019 Visible minority 13 87 161
2019 Non-visible minority 10 90 408
2018 Visible minority 14 86 136
2018 Non-visible minority 9 91 372

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 12 88 145
2020 Non-visible minority 16 84 275
2019 Visible minority 10 90 161
2019 Non-visible minority 16 84 408
2018 Visible minority 14 86 136
2018 Non-visible minority 12 88 373

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 32 68 145
2020 Non-visible minority 35 65 275
2019 Visible minority 29 71 161
2019 Non-visible minority 27 73 408
2018 Visible minority 34 66 136
2018 Non-visible minority 28 72 372

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 10 90 145
2020 Non-visible minority 10 90 275
2019 Visible minority 9 91 161
2019 Non-visible minority 6 94 408
2018 Visible minority 8 92 136
2018 Non-visible minority 7 93 372

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 54 46 145
2020 Non-visible minority 44 56 275
2019 Visible minority 40 60 161
2019 Non-visible minority 46 54 408
2018 Visible minority 53 47 136
2018 Non-visible minority 49 51 373

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 57 43 145
2020 Non-visible minority 55 45 275
2019 Visible minority 57 43 161
2019 Non-visible minority 52 48 408
2018 Visible minority 54 46 136
2018 Non-visible minority 54 46 373

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 5 95 145
2020 Non-visible minority 3 97 275
2018 Visible minority 6 94 136
2018 Non-visible minority 3 97 372

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 15 85 145
2020 Non-visible minority 13 87 275
2019 Visible minority 9 91 161
2019 Non-visible minority 13 87 408
2018 Visible minority 15 85 136
2018 Non-visible minority 13 87 372

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 16 14 18 5 4 34 10 53 15 1401
2020 Non-visible minority 17 15 17 5 3 34 10 57 14 3771
2019 Visible minority 17 15 18 6 5 28 10 52 18 1393
2019 Non-visible minority 16 14 19 8 6 29 9 48 22 3948
2018 Visible minority 15 15 19 5 5 29 12 50 17 1083
2018 Non-visible minority 15 16 19 6 5 31 8 50 19 3200
2017 Visible minority 15 16 18 5 8 29 8 50 21 1357
2017 Non-visible minority 15 17 18 8 8 27 7 48 24 4578
2014 Visible minority 13 15 19 6 6 29 12 47 20 1359
2014 Non-visible minority 13 17 19 8 8 29 7 47 24 5201

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 29 30 18 4 4 14 2 69 9 1400
2020 Non-visible minority 35 31 16 4 2 11 1 75 7 3769
2019 Visible minority 33 28 17 5 3 11 1 70 10 1396
2019 Non-visible minority 33 31 16 6 3 9 1 71 11 3947
2018 Visible minority 27 31 17 5 5 13 3 69 11 1081
2018 Non-visible minority 31 33 17 6 3 9 1 71 10 3200
2017 Visible minority 29 29 17 5 6 12 1 67 12 1357
2017 Non-visible minority 28 31 17 7 6 9 1 66 15 4570
2014 Visible minority 23 25 19 6 5 19 3 62 13 1357
2014 Non-visible minority 22 29 20 7 6 14 2 61 16 5202

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 10 90 1398
2020 Non-visible minority 4 96 3778
2019 Visible minority 11 89 1397
2019 Non-visible minority 5 95 3943
2018 Visible minority 11 89 1086
2018 Non-visible minority 5 95 3191

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 37 63 148
2020 Non-visible minority 24 76 158
2019 Visible minority 43 57 154
2019 Non-visible minority 37 63 207
2018 Visible minority 34 66 126
2018 Non-visible minority 28 72 171

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 85 15 148
2020 Non-visible minority 80 20 158
2019 Visible minority 75 25 154
2019 Non-visible minority 76 24 207
2018 Visible minority 78 22 126
2018 Non-visible minority 77 23 170

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 5 95 148
2020 Non-visible minority 3 97 158

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 148
2020 Non-visible minority 0 100 158

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 10 90 148
2020 Non-visible minority 8 92 158
2019 Visible minority 8 92 154
2019 Non-visible minority 9 91 207
2018 Visible minority 7 93 126
2018 Non-visible minority 9 91 171

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 5 95 126
2018 Non-visible minority 4 96 170

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 8 92 148
2020 Non-visible minority 9 91 158
2019 Visible minority 8 92 154
2019 Non-visible minority 9 91 207
2018 Visible minority 10 90 126
2018 Non-visible minority 13 87 170

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 57 43 148
2020 Non-visible minority 5 95 158
2019 Visible minority 58 42 153
2019 Non-visible minority 4 96 202
2018 Visible minority 52 48 127
2018 Non-visible minority 8 92 169

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 39 61 148
2020 Non-visible minority 10 90 158
2019 Visible minority 37 63 153
2019 Non-visible minority 11 89 202
2018 Visible minority 40 60 127
2018 Non-visible minority 11 89 169

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 31 69 148
2020 Non-visible minority 4 96 158
2018 Visible minority 33 67 127
2018 Non-visible minority 4 96 169

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 10 90 148
2020 Non-visible minority 4 96 158
2019 Visible minority 18 82 153
2019 Non-visible minority 4 96 202

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 24 76 148
2020 Non-visible minority 28 72 158
2019 Visible minority 24 76 153
2019 Non-visible minority 32 68 202
2018 Visible minority 18 82 127
2018 Non-visible minority 28 72 170

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 15 85 148
2020 Non-visible minority 21 79 158
2019 Visible minority 18 82 153
2019 Non-visible minority 24 76 202
2018 Visible minority 12 88 127
2018 Non-visible minority 27 73 169

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 4 96 153
2019 Non-visible minority 5 95 202

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 10 90 148
2020 Non-visible minority 12 88 158
2019 Visible minority 6 94 153
2019 Non-visible minority 6 94 202
2018 Visible minority 9 91 127
2018 Non-visible minority 8 92 169

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 17 83 148
2020 Non-visible minority 27 73 158
2019 Visible minority 13 87 153
2019 Non-visible minority 18 82 202
2018 Visible minority 10 90 127
2018 Non-visible minority 24 76 169

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 148
2020 Non-visible minority 0 100 158

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 12 88 148
2020 Non-visible minority 24 76 158
2019 Visible minority 6 94 153
2019 Non-visible minority 23 77 202
2018 Visible minority 6 94 127
2018 Non-visible minority 24 76 169

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 148
2020 Non-visible minority 0 100 158
2019 Visible minority 0 100 153
2019 Non-visible minority 0 100 202
2018 Visible minority 0 100 127
2018 Non-visible minority 0 100 169

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 13 87 148
2020 Non-visible minority 18 82 158
2019 Visible minority 16 84 153
2019 Non-visible minority 23 77 202
2018 Visible minority 21 79 127
2018 Non-visible minority 25 75 170

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 27 73 148
2020 Non-visible minority 34 66 158
2019 Visible minority 20 80 151
2019 Non-visible minority 32 68 195
2018 Visible minority 24 76 127
2018 Non-visible minority 30 70 170

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 9 91 148
2020 Non-visible minority 14 86 158
2019 Visible minority 15 85 151
2019 Non-visible minority 7 93 195
2018 Visible minority 10 90 127
2018 Non-visible minority 16 84 170

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 5 95 148
2020 Non-visible minority 5 95 158

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 9 91 148
2020 Non-visible minority 15 85 158
2019 Visible minority 8 92 151
2019 Non-visible minority 14 86 195
2018 Visible minority 13 87 127
2018 Non-visible minority 22 78 170

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 5 95 148
2020 Non-visible minority 4 96 158
2019 Visible minority 5 95 151
2019 Non-visible minority 4 96 195
2018 Visible minority 7 93 127
2018 Non-visible minority 5 95 170

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 3 97 148
2020 Non-visible minority 7 93 158
2019 Visible minority 6 94 151
2019 Non-visible minority 3 97 195
2018 Visible minority 5 95 127
2018 Non-visible minority 8 92 170

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 5 95 148
2020 Non-visible minority 5 95 158
2019 Visible minority 7 93 151
2019 Non-visible minority 6 94 195
2018 Visible minority 6 94 127
2018 Non-visible minority 7 93 170

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 7 93 148
2020 Non-visible minority 12 88 158
2019 Visible minority 5 95 151
2019 Non-visible minority 9 91 195
2018 Visible minority 8 92 127
2018 Non-visible minority 11 89 170

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 58 42 148
2020 Non-visible minority 48 52 158
2019 Visible minority 62 38 151
2019 Non-visible minority 46 54 195
2018 Visible minority 52 48 127
2018 Non-visible minority 45 55 171

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 6 94 136
2019 Non-visible minority 5 95 178

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 18 82 143
2020 Non-visible minority 17 83 147
2019 Visible minority 18 82 136
2019 Non-visible minority 16 84 178
2018 Visible minority 14 86 120
2018 Non-visible minority 11 89 156

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 5 95 136
2019 Non-visible minority 4 96 178

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 3 97 143
2020 Non-visible minority 4 96 147

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 7 93 143
2020 Non-visible minority 15 85 147
2019 Visible minority 8 92 136
2019 Non-visible minority 9 91 178
2018 Visible minority 11 89 120
2018 Non-visible minority 11 89 156

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 10 90 143
2020 Non-visible minority 13 87 147
2019 Visible minority 15 85 136
2019 Non-visible minority 10 90 178
2018 Visible minority 12 88 120
2018 Non-visible minority 9 91 156

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 8 92 143
2020 Non-visible minority 14 86 147
2019 Visible minority 12 88 136
2019 Non-visible minority 10 90 178
2018 Visible minority 14 86 120
2018 Non-visible minority 12 88 157

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 25 75 143
2020 Non-visible minority 27 73 147
2019 Visible minority 17 83 136
2019 Non-visible minority 25 75 178
2018 Visible minority 30 70 120
2018 Non-visible minority 29 71 157

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 6 94 143
2020 Non-visible minority 8 92 147
2019 Visible minority 8 92 136
2019 Non-visible minority 7 93 178
2018 Visible minority 5 95 120
2018 Non-visible minority 9 91 156

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 44 56 143
2020 Non-visible minority 41 59 147
2019 Visible minority 37 63 136
2019 Non-visible minority 46 54 178
2018 Visible minority 48 52 120
2018 Non-visible minority 45 55 157

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 60 40 143
2020 Non-visible minority 60 40 147
2019 Visible minority 56 44 136
2019 Non-visible minority 62 38 178
2018 Visible minority 61 39 120
2018 Non-visible minority 67 33 156

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 11 89 143
2020 Non-visible minority 17 83 147
2019 Visible minority 10 90 136
2019 Non-visible minority 10 90 178
2018 Visible minority 10 90 120
2018 Non-visible minority 14 86 156

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 15 15 17 4 5 36 8 54 15 1396
2020 Non-visible minority 19 14 17 3 1 38 8 62 7 3764
2019 Visible minority 18 14 20 4 4 30 10 52 14 1391
2019 Non-visible minority 18 13 20 3 2 33 9 55 10 3942
2018 Visible minority 16 14 20 4 5 32 11 52 14 1087
2018 Non-visible minority 16 15 21 3 2 35 8 55 8 3194
2017 Visible minority 15 17 20 3 5 32 8 53 13 1356
2017 Non-visible minority 16 15 20 3 3 35 8 55 10 4572
2014 Visible minority 13 16 22 4 5 30 11 49 14 1358
2014 Non-visible minority 14 15 20 3 2 37 8 54 9 5194

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 31 18 5 4 13 1 69 10 1399
2020 Non-visible minority 37 31 15 3 1 12 1 78 5 3781
2019 Visible minority 32 27 19 4 4 13 2 69 9 1395
2019 Non-visible minority 37 29 16 3 2 11 2 75 6 3934
2018 Visible minority 29 28 18 4 4 14 2 68 10 1086
2018 Non-visible minority 32 32 17 3 2 12 1 74 6 3198
2017 Visible minority 27 31 18 4 4 15 2 69 9 1356
2017 Non-visible minority 32 32 16 3 3 12 1 74 7 4564
2014 Visible minority 24 27 20 4 3 18 3 65 10 1358
2014 Non-visible minority 27 29 19 3 2 19 2 70 7 5198

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 13 87 1394
2020 Non-visible minority 9 91 3769

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 14 86 1396
2020 Non-visible minority 13 87 3780
2019 Visible minority 22 78 1394
2019 Non-visible minority 18 82 3949
2017 Visible minority 23 77 1352
2017 Non-visible minority 20 80 4571
2014 Visible minority 20 80 1351
2014 Non-visible minority 16 84 5191

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 40 60 204
2020 Non-visible minority 54 46 495

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 77 23 206
2020 Non-visible minority 84 16 495
2019 Visible minority 83 17 309
2019 Non-visible minority 83 17 705
2017 Visible minority 81 19 311
2017 Non-visible minority 82 18 894
2014 Visible minority 79 21 272
2014 Non-visible minority 80 20 839

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 36 10 8 3 1 0 79 11 157
2020 Non-visible minority 54 28 7 9 2 0 0 82 11 414
2019 Visible minority 46 36 6 7 2 2 1 84 10 249
2019 Non-visible minority 54 32 3 7 4 0 0 86 11 579
2017 Visible minority 49 36 5 8 1 1 1 86 10 254
2017 Non-visible minority 51 31 7 7 3 0 0 82 11 736
2014 Visible minority 46 36 6 7 3 0 1 84 10 219
2014 Non-visible minority 52 32 7 6 2 0 1 85 8 678

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 44 34 8 4 3 3 4 84 7 1401
2020 Non-visible minority 52 29 7 5 2 2 3 86 7 3783
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 36 14 6 4 3 0 75 10 1391
2020 Non-visible minority 38 34 13 9 4 2 0 74 14 3759

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 43 9 6 1 1 0 84 7 1401
2020 Non-visible minority 43 41 8 5 1 1 0 85 6 3782

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 40 11 6 1 1 0 82 7 1398
2020 Non-visible minority 43 40 9 5 1 1 0 84 7 3770

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 38 18 6 1 1 2 74 8 1393
2020 Non-visible minority 33 37 20 6 2 1 2 72 8 3760

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 45 35 13 3 1 1 2 82 4 1403
2020 Non-visible minority 47 34 11 3 1 1 2 84 4 3770

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 70 20 4 1 0 4 2 95 1 1399
2020 Non-visible minority 74 17 4 0 0 3 1 95 1 3773

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 52 37 7 2 1 1 0 90 3 1394
2020 Non-visible minority 60 30 5 2 1 1 0 92 2 3761

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 33 8 6 4 1 1 81 11 1392
2020 Non-visible minority 54 29 7 6 3 1 0 84 9 3768

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 52 33 8 3 1 1 1 86 5 1396
2020 Non-visible minority 60 27 8 3 1 1 1 88 4 3773

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 97 3 205
2020 Non-visible minority 98 2 1042

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 20 36 19 18 5 1 1 57 23 199
2020 Non-visible minority 21 34 18 17 9 0 1 56 26 1021

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 41 11 3 2 1 0 85 4 1397
2020 Non-visible minority 49 37 8 3 1 1 0 88 4 3773
2019 Visible minority 37 39 13 6 2 2 0 78 8 1393
2019 Non-visible minority 40 40 11 6 2 2 0 81 8 3934
2018 Visible minority 34 39 15 5 4 4 0 75 9 1092
2018 Non-visible minority 40 40 11 5 2 2 0 82 7 3191
2017 Visible minority 32 40 14 5 5 3 0 75 11 1354
2017 Non-visible minority 34 40 13 6 5 2 0 76 12 4575

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 29 12 10 7 3 1 70 18 1398
2020 Non-visible minority 42 30 10 11 6 1 0 73 17 3774

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 46 30 12 3 3 4 1 81 7 1394
2020 Non-visible minority 53 26 11 4 2 3 0 82 7 3754

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 35 15 7 4 2 0 73 12 1396
2020 Non-visible minority 36 35 15 8 4 1 0 72 13 3778
2019 Visible minority 28 36 17 10 6 2 0 66 17 1393
2019 Non-visible minority 28 37 16 12 6 1 0 65 18 3945
2018 Visible minority 28 35 17 10 7 3 0 65 18 1090
2018 Non-visible minority 27 38 15 12 7 1 0 66 19 3201
2017 Visible minority 22 39 16 11 9 3 0 63 21 1358
2017 Non-visible minority 20 40 15 14 10 1 0 60 25 4573

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 20 47 12 16 3 1 2 69 19 206
2020 Non-visible minority 26 49 12 11 3 1 0 75 14 1041
2019 Visible minority 23 45 14 12 2 1 2 70 15 208
2019 Non-visible minority 26 48 11 9 4 1 1 76 13 1052

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 24 18 10 12 0 2 59 22 1400
2020 Non-visible minority 43 25 15 8 7 0 2 69 15 3783

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 29 18 9 7 1 2 65 17 1392
2020 Non-visible minority 34 33 18 8 6 0 1 67 14 3765
2019 Visible minority 25 26 21 13 13 0 3 52 26 1394
2019 Non-visible minority 22 29 21 13 14 0 1 51 27 3948
2018 Visible minority 20 26 22 10 18 1 3 48 29 1086
2018 Non-visible minority 16 24 24 15 18 0 2 41 34 3199
2017 Visible minority 19 23 21 12 20 1 4 44 34 1348
2017 Non-visible minority 17 24 20 15 22 0 1 42 37 4574

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 15 26 28 17 12 0 1 42 30 1400
2020 Non-visible minority 16 24 26 18 15 0 0 40 33 3777
2019 Visible minority 22 28 25 14 10 0 1 51 24 1397
2019 Non-visible minority 18 30 25 16 10 0 0 49 26 3947
2018 Visible minority 16 29 27 16 10 1 1 46 26 1088
2018 Non-visible minority 15 26 30 17 11 0 0 41 29 3193
2017 Visible minority 16 29 25 15 13 1 1 46 28 1352
2017 Non-visible minority 15 27 27 17 13 0 1 42 30 4569

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 30 22 11 8 0 2 57 20 1400
2020 Non-visible minority 23 28 23 15 10 0 1 52 25 3773
2019 Visible minority 28 31 21 10 7 0 3 61 17 1388
2019 Non-visible minority 25 31 23 13 7 0 1 57 20 3932
2018 Visible minority 24 30 23 11 9 1 3 56 20 1081
2018 Non-visible minority 20 30 24 15 9 0 1 51 24 3193
2017 Visible minority 20 31 24 11 10 1 3 53 22 1351
2017 Non-visible minority 21 30 23 15 9 0 2 52 24 4562

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 23 25 21 14 12 1 3 50 28 1393
2020 Non-visible minority 21 25 22 16 13 1 1 48 29 3767
2019 Visible minority 26 26 21 12 12 1 2 53 25 1384
2019 Non-visible minority 24 26 23 15 11 0 1 50 26 3935
2018 Visible minority 22 24 22 14 14 1 4 49 29 1082
2018 Non-visible minority 18 25 26 17 13 1 1 43 30 3195
2017 Visible minority 17 23 23 16 15 2 4 42 34 1349
2017 Non-visible minority 18 24 23 17 16 1 1 43 33 4573

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 25 18 9 9 1 4 62 19 1388
2020 Non-visible minority 37 25 16 10 9 0 3 65 19 3767
2019 Visible minority 47 24 10 6 5 1 7 77 12 1388
2019 Non-visible minority 49 25 12 5 4 0 5 78 10 3931
2018 Visible minority 41 25 13 6 6 1 9 72 13 1082
2018 Non-visible minority 43 26 14 6 5 1 6 74 12 3183
2017 Visible minority 36 25 14 6 6 1 12 70 13 1347
2017 Non-visible minority 40 25 15 6 5 1 8 72 12 4561

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 22 27 23 14 13 0 1 49 27 1397
2020 Non-visible minority 23 25 23 15 13 0 0 49 28 3774
2019 Visible minority 34 30 18 9 7 0 2 65 17 1384
2019 Non-visible minority 32 31 19 10 8 0 1 63 18 3939
2018 Visible minority 32 28 19 10 9 1 2 61 19 1084
2018 Non-visible minority 28 28 21 12 9 0 1 57 21 3192
2017 Visible minority 26 32 21 9 10 1 1 59 19 1350
2017 Non-visible minority 27 30 22 12 8 0 1 58 20 4559

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 27 25 18 9 12 0 10 57 23 1395
2020 Non-visible minority 28 21 18 12 11 0 8 55 25 3766

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 29 33 21 8 5 1 3 65 13 1390
2020 Non-visible minority 34 35 19 7 3 1 1 70 10 3761
2019 Visible minority 30 33 20 8 5 1 3 66 14 1388
2019 Non-visible minority 29 37 20 8 5 0 1 66 13 3933
2018 Visible minority 25 34 22 10 6 1 3 61 16 1077
2018 Non-visible minority 25 35 23 9 5 1 1 61 15 3195
2017 Visible minority 23 31 23 11 8 1 3 56 20 1348
2017 Non-visible minority 26 33 21 11 7 1 1 61 18 4559

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 34 22 10 5 1 2 61 16 1393
2020 Non-visible minority 25 34 23 11 6 0 1 59 17 3762
2019 Visible minority 28 33 19 11 6 1 2 63 18 1388
2019 Non-visible minority 24 35 23 11 6 0 1 59 18 3926
2018 Visible minority 23 31 26 10 6 1 3 57 17 1075
2018 Non-visible minority 21 33 26 13 6 1 1 54 19 3199
2017 Visible minority 20 31 23 13 9 1 3 54 22 1344
2017 Non-visible minority 21 32 23 14 8 1 1 54 22 4556

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 31 19 10 5 1 2 66 15 1392
2020 Non-visible minority 35 32 18 9 5 0 1 67 14 3762
2019 Visible minority 33 30 18 11 6 1 2 64 18 1388
2019 Non-visible minority 32 32 20 10 6 0 1 65 16 3919
2018 Visible minority 26 33 20 11 7 1 3 61 18 1075
2018 Non-visible minority 27 34 21 11 6 1 1 61 18 3190
2017 Visible minority 23 31 21 11 9 2 3 57 21 1345
2017 Non-visible minority 27 33 20 11 8 0 1 61 19 4558

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 26 16 7 7 1 2 69 14 1389
2020 Non-visible minority 49 26 13 6 4 0 1 76 11 3756
2019 Visible minority 38 28 14 8 9 1 2 68 17 1386
2019 Non-visible minority 45 27 15 7 6 0 1 73 13 3925

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 34 23 10 6 0 1 60 17 1395
2020 Non-visible minority 26 32 25 11 6 0 0 58 17 3766

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 25 32 24 11 7 0 1 57 19 1391
2020 Non-visible minority 24 33 23 12 6 0 1 58 19 3768
2019 Visible minority 34 33 18 6 5 1 3 69 12 1384
2019 Non-visible minority 35 32 19 8 4 0 1 68 13 3925
2018 Visible minority 26 35 21 8 5 1 3 64 14 1071
2018 Non-visible minority 28 32 22 11 5 1 1 61 16 3181
2017 Visible minority 27 32 21 9 6 1 4 62 15 1345
2017 Non-visible minority 29 32 21 10 6 1 2 62 16 4547

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 39 30 18 6 4 1 2 71 10 1390
2020 Non-visible minority 47 30 15 5 2 0 1 78 7 3753
2019 Visible minority 50 25 12 5 5 0 3 77 10 1384
2019 Non-visible minority 53 24 12 5 4 0 1 78 9 3920
2018 Visible minority 48 23 13 6 5 1 5 75 11 1075
2018 Non-visible minority 49 25 13 6 5 1 2 76 11 3187
2017 Visible minority 43 28 15 6 4 1 3 74 10 1356
2017 Non-visible minority 50 25 13 6 5 0 1 76 11 4573

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 29 38 19 8 5 0 1 67 13 1395
2020 Non-visible minority 34 36 19 7 3 0 1 71 10 3750

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 58 19 9 3 3 1 7 84 6 1394
2020 Non-visible minority 71 16 5 2 1 0 5 91 3 3749
2019 Visible minority 64 17 5 3 2 1 8 88 6 1385
2019 Non-visible minority 75 11 4 2 1 0 6 92 4 3919
2018 Visible minority 58 18 7 4 3 1 9 84 8 1077
2018 Non-visible minority 70 15 5 3 2 1 5 90 5 3198

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 68 13 5 3 4 2 4 86 8 1390
2020 Non-visible minority 83 7 3 1 1 1 3 94 3 3745
2019 Visible minority 62 15 7 5 5 1 5 82 11 1382
2019 Non-visible minority 77 10 5 3 3 1 2 89 6 3923
2018 Visible minority 59 14 8 5 5 3 6 80 11 1075
2018 Non-visible minority 72 12 5 3 3 1 3 88 7 3186
2017 Visible minority 56 17 8 5 6 2 6 79 12 1353
2017 Non-visible minority 71 12 5 4 3 1 3 87 7 4573

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 66 19 6 3 1 1 4 89 4 1393
2020 Non-visible minority 71 19 6 2 1 0 2 91 3 3747
2019 Visible minority 57 24 9 4 2 1 3 84 7 1379
2019 Non-visible minority 58 27 9 3 2 0 1 86 5 3913
2018 Visible minority 57 23 10 4 3 1 3 83 7 1082
2018 Non-visible minority 56 27 10 4 2 0 1 84 6 3192
2017 Visible minority 50 25 12 4 3 1 5 80 8 1353
2017 Non-visible minority 53 29 10 4 2 0 2 84 7 4573

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 65 17 6 4 5 1 3 85 9 1393
2020 Non-visible minority 70 16 6 3 3 0 1 87 6 3757
2019 Visible minority 59 19 8 5 5 1 3 81 11 1381
2019 Non-visible minority 61 19 9 5 4 0 1 81 9 3910
2018 Visible minority 55 18 9 8 6 1 3 76 14 1085
2018 Non-visible minority 56 22 11 6 4 0 1 79 10 3185
2017 Visible minority 50 21 10 6 7 1 4 76 14 1352
2017 Non-visible minority 57 21 9 5 5 0 2 80 10 4569

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 59 10 3 1 1 0 26 94 2 1390
2020 Non-visible minority 60 11 4 2 1 0 22 92 3 3756
2019 Visible minority 54 12 4 1 1 0 27 91 3 1375
2019 Non-visible minority 55 12 5 2 1 0 25 90 4 3898
2018 Visible minority 53 9 5 3 1 1 28 88 5 1074
2018 Non-visible minority 50 12 5 2 1 0 29 88 4 3180
2017 Visible minority 49 13 5 3 1 1 28 87 6 1351
2017 Non-visible minority 51 13 5 2 1 0 27 89 4 4568

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 67 18 5 2 1 1 6 92 3 1396
2020 Non-visible minority 72 17 5 1 1 0 3 93 2 3774
2019 Visible minority 65 16 7 2 1 1 8 89 4 1377
2019 Non-visible minority 70 17 6 1 1 0 4 92 2 3914
2018 Visible minority 61 19 7 2 1 1 9 89 3 1076
2018 Non-visible minority 65 19 7 2 1 1 6 90 3 3181
2017 Visible minority 56 20 9 2 2 1 11 86 4 1346
2017 Non-visible minority 64 20 7 3 1 0 6 89 4 4548

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 56 21 7 5 6 1 4 81 12 1398
2020 Non-visible minority 69 17 6 3 3 0 2 87 6 3765
2019 Visible minority 62 14 7 4 5 1 6 82 11 1387
2019 Non-visible minority 74 13 5 3 3 0 2 90 6 3922
2018 Visible minority 55 17 8 5 7 1 7 79 12 1085
2018 Non-visible minority 69 15 5 3 3 1 4 88 6 3191
2017 Visible minority 52 20 7 6 6 2 7 79 13 1354
2017 Non-visible minority 64 17 8 3 4 1 4 85 7 4572

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 31 15 5 3 0 3 76 8 1399
2020 Non-visible minority 43 30 17 6 3 0 1 74 9 3776
2019 Visible minority 55 23 12 3 2 0 5 83 5 1383
2019 Non-visible minority 51 29 12 4 2 0 2 82 6 3916
2018 Visible minority 48 27 13 4 2 1 5 80 7 1084
2018 Non-visible minority 47 30 14 4 2 1 2 79 7 3189
2017 Visible minority 49 28 11 4 1 1 5 82 6 1351
2017 Non-visible minority 49 31 12 4 2 0 2 81 6 4565

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 24 42 23 7 4 0 0 66 11 1404
2020 Non-visible minority 28 42 22 6 2 0 0 70 8 3777

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 12 34 36 13 5 0 0 46 18 1399
2020 Non-visible minority 11 33 36 15 6 0 0 44 20 3779
2019 Visible minority 17 35 34 9 4 0 0 53 13 1395
2019 Non-visible minority 15 35 34 11 4 0 0 50 15 3951
2018 Visible minority 16 34 34 11 4 0 0 51 15 1091
2018 Non-visible minority 13 33 36 13 5 0 0 46 17 3210
2017 Visible minority 11 30 38 12 7 1 1 42 19 1356
2017 Non-visible minority 11 31 37 14 7 0 0 42 21 4573

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 11 18 42 22 6 0 0 29 29 1395
2020 Non-visible minority 13 21 38 19 8 0 0 28 34 3770
2019 Visible minority 8 14 42 24 11 0 1 35 22 1381
2019 Non-visible minority 10 17 39 24 10 0 0 34 27 3927
2018 Visible minority 7 15 39 24 14 0 1 38 23 1076
2018 Non-visible minority 9 19 40 22 9 0 0 31 29 3170
2017 Visible minority 9 16 45 21 7 1 1 28 26 1354
2017 Non-visible minority 10 20 40 22 8 0 0 30 30 4573
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 25 48 25 2 65 35 1399
2020 Non-visible minority 28 52 19 1 65 35 3786

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 34 66 364
2020 Non-visible minority 34 66 1086

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 20 12 5 5 3 14 74 12 1399
2020 Non-visible minority 43 19 12 8 7 1 10 70 16 3779
2019 Visible minority 40 18 14 8 9 2 9 65 19 1363
2019 Non-visible minority 37 20 15 10 12 0 6 61 23 3885
2018 Visible minority 34 17 15 9 9 3 14 62 21 1083
2018 Non-visible minority 33 18 16 11 12 1 8 57 26 3204

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 13 24 17 20 20 1 6 39 42 364
2020 Non-visible minority 11 21 17 21 24 2 5 34 48 1084

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 8 20 16 22 31 2 2 28 55 364
2020 Non-visible minority 6 16 16 23 36 1 3 22 62 1086
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