2020 Public Service Employee Survey Results by Theme for Health Canada by Question 118. Are you a person with a disability?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 34 34 15 11 5 0 0 68 17 393
2020 Not a person with a disability 41 41 10 5 3 0 0 82 8 4803
2019 Person with a disability 32 39 13 7 9 0 0 71 16 336
2019 Not a person with a disability 39 39 11 7 3 0 0 79 10 5019
2018 Person with a disability 30 36 14 11 8 0 0 67 20 267
2018 Not a person with a disability 36 43 11 6 4 0 0 79 10 4033
2017 Person with a disability 28 37 12 13 9 1 0 65 23 370
2017 Not a person with a disability 34 43 10 7 4 0 0 78 12 5588
2014 Person with a disability 27 37 10 15 11 0 0 64 26 416
2014 Not a person with a disability 30 45 11 9 5 0 0 75 14 6183

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 34 29 15 12 10 0 0 63 22 391
2020 Not a person with a disability 40 38 11 7 4 0 0 78 11 4775
2019 Person with a disability 29 35 12 11 12 1 0 64 24 335
2019 Not a person with a disability 37 37 12 9 5 0 0 74 14 5010
2018 Person with a disability 29 33 13 12 14 0 0 62 26 270
2018 Not a person with a disability 36 37 12 9 6 0 0 73 15 4049
2017 Person with a disability 22 29 14 16 18 1 0 52 34 369
2017 Not a person with a disability 32 37 12 10 8 0 0 69 18 5580

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 52 30 12 4 2 0 0 82 6 389
2020 Not a person with a disability 54 33 8 3 1 0 0 88 4 4769
2019 Person with a disability 51 31 10 4 4 0 0 81 8 335
2019 Not a person with a disability 54 32 9 3 1 0 0 86 5 4996
2018 Person with a disability 49 30 11 7 3 0 0 79 10 269
2018 Not a person with a disability 50 35 10 3 1 0 0 86 4 4024
2017 Person with a disability 46 34 11 5 3 1 0 81 8 369
2017 Not a person with a disability 52 35 9 3 1 0 0 87 4 5577
2014 Person with a disability 56 32 6 3 2 0 0 88 6 415
2014 Not a person with a disability 59 30 7 3 1 0 0 89 4 6181

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 39 35 14 9 3 0 0 74 12 392
2020 Not a person with a disability 47 37 9 5 2 0 0 85 7 4803
2019 Person with a disability 38 37 11 9 6 0 0 74 15 336
2019 Not a person with a disability 44 38 10 5 2 0 0 83 7 5026
2018 Person with a disability 33 38 14 9 6 0 0 71 15 269
2018 Not a person with a disability 41 41 10 5 3 0 0 82 8 4048
2017 Person with a disability 30 35 16 10 7 1 0 66 18 368
2017 Not a person with a disability 41 40 11 5 3 0 0 81 9 5566
2014 Person with a disability 33 34 13 11 10 0 0 66 21 416
2014 Not a person with a disability 39 40 11 6 3 0 0 79 10 6183

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 38 29 15 10 7 1 0 68 17 394
2020 Not a person with a disability 48 32 12 5 3 1 0 81 7 4781
2019 Person with a disability 33 31 18 9 8 1 0 64 18 335
2019 Not a person with a disability 42 33 14 6 3 1 0 76 9 5009
2018 Person with a disability 31 29 20 10 10 1 0 60 20 270
2018 Not a person with a disability 40 33 16 6 4 1 0 74 10 4035
2017 Person with a disability 26 27 22 10 15 1 0 53 25 369
2017 Not a person with a disability 36 34 16 8 6 1 0 70 14 5578
2014 Person with a disability 19 30 17 16 17 1 0 49 33 416
2014 Not a person with a disability 27 37 18 10 7 1 0 65 17 6183

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 37 32 15 9 7 0 0 69 16 393
2020 Not a person with a disability 47 34 11 5 2 0 0 82 7 4764
2019 Person with a disability 32 33 16 10 8 1 0 66 18 334
2019 Not a person with a disability 40 36 14 6 3 0 0 77 9 4978
2018 Person with a disability 31 31 17 12 8 1 0 63 20 270
2018 Not a person with a disability 39 37 14 7 3 0 0 76 10 4011
2017 Person with a disability 22 31 20 13 13 1 0 54 26 370
2017 Not a person with a disability 35 37 15 8 5 0 0 72 13 5587
2014 Person with a disability 18 34 16 18 14 0 0 52 32 414
2014 Not a person with a disability 27 39 16 11 6 0 0 66 18 6185

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 38 21 18 10 9 3 1 61 20 393
2020 Not a person with a disability 42 26 17 8 4 3 0 70 13 4799
2019 Person with a disability 33 25 17 11 11 3 0 60 23 336
2019 Not a person with a disability 36 26 19 10 6 3 0 64 16 5024
2018 Person with a disability 31 18 16 14 16 4 1 51 31 271
2018 Not a person with a disability 34 27 19 9 6 4 0 63 16 4048
2017 Person with a disability 24 17 20 11 23 5 0 43 36 370
2017 Not a person with a disability 31 26 18 12 9 4 0 60 21 5577
2014 Person with a disability 21 17 15 18 22 7 1 41 43 416
2014 Not a person with a disability 26 27 20 13 10 4 0 55 24 6186
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 46 24 14 6 4 1 4 74 11 390
2020 Not a person with a disability 53 25 12 4 2 2 3 82 5 4793
2019 Person with a disability 46 27 14 5 6 2 1 75 11 336
2019 Not a person with a disability 51 26 12 4 2 1 3 80 7 5020

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 42 32 8 10 7 0 1 75 17 392
2020 Not a person with a disability 54 29 9 5 3 0 0 83 8 4798
2019 Person with a disability 39 30 11 10 9 0 0 69 19 335
2019 Not a person with a disability 50 29 9 7 3 1 1 80 11 5005
2018 Person with a disability 41 31 7 10 10 2 0 73 20 266
2018 Not a person with a disability 48 31 9 7 3 1 0 80 11 4004
2017 Person with a disability 37 29 9 13 11 1 0 67 24 370
2017 Not a person with a disability 46 32 9 8 5 1 1 78 13 5585
2014 Person with a disability 34 29 10 13 12 1 1 65 25 416
2014 Not a person with a disability 42 34 9 9 6 1 0 76 14 6182

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 55 21 10 8 5 0 0 77 13 393
2020 Not a person with a disability 60 25 8 4 3 0 0 85 7 4809
2019 Person with a disability 47 27 11 8 6 0 0 74 15 335
2019 Not a person with a disability 57 26 8 6 3 0 0 83 9 5025
2018 Person with a disability 46 22 13 7 11 0 1 69 18 269
2018 Not a person with a disability 53 27 9 6 4 0 0 80 10 4027
2017 Person with a disability 44 22 12 10 11 2 0 67 21 367
2017 Not a person with a disability 52 26 9 7 5 0 0 79 12 5578
2014 Person with a disability 45 23 10 11 11 1 0 68 22 416
2014 Not a person with a disability 48 28 10 7 5 0 0 77 13 6180

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 36 29 13 8 6 8 1 71 14 394
2020 Not a person with a disability 43 30 11 5 3 8 0 79 8 4805
2019 Person with a disability 26 27 19 11 8 9 0 58 21 334
2019 Not a person with a disability 34 33 14 8 4 7 0 72 13 5017
2018 Person with a disability 27 27 15 12 10 8 1 59 24 271
2018 Not a person with a disability 32 30 15 8 5 9 0 69 14 4052
2017 Person with a disability 21 22 18 14 15 10 0 48 31 370
2017 Not a person with a disability 27 32 15 10 6 9 1 65 18 5591
2014 Person with a disability 18 28 18 13 14 9 0 50 30 416
2014 Not a person with a disability 24 33 18 10 6 10 0 63 17 6180

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 33 31 16 11 6 3 1 66 18 393
2020 Not a person with a disability 39 34 14 7 4 3 0 75 12 4791
2019 Person with a disability 25 29 15 15 11 4 1 57 27 333
2019 Not a person with a disability 31 34 17 10 5 3 0 66 16 5002
2018 Person with a disability 24 26 19 16 13 2 1 51 30 270
2018 Not a person with a disability 29 33 16 12 7 3 0 64 19 4041
2017 Person with a disability 19 24 18 17 18 4 0 45 37 370
2017 Not a person with a disability 24 33 18 13 9 3 0 59 23 5585
2014 Person with a disability 17 23 19 17 19 4 0 42 38 415
2014 Not a person with a disability 20 32 21 14 9 3 0 54 24 6174

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 21 33 17 15 7 7 1 58 24 391
2020 Not a person with a disability 27 35 17 11 5 5 0 66 17 4792
2019 Person with a disability 15 28 20 17 13 6 1 46 32 334
2019 Not a person with a disability 22 32 20 14 6 6 0 57 22 4999
2018 Person with a disability 14 25 20 18 14 8 1 44 34 270
2018 Not a person with a disability 20 31 19 15 7 7 1 55 24 4037
2017 Person with a disability 12 24 22 17 17 7 0 40 36 369
2017 Not a person with a disability 17 30 20 17 10 7 0 50 29 5584
2014 Person with a disability 11 25 17 21 20 6 0 39 43 415
2014 Not a person with a disability 14 28 23 19 10 6 0 45 31 6181

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 21 33 18 16 9 3 0 55 26 392
2020 Not a person with a disability 26 38 16 13 6 2 0 65 19 4807
2019 Person with a disability 13 27 18 21 17 4 0 43 39 333
2019 Not a person with a disability 21 33 18 17 8 3 0 55 26 5012
2018 Person with a disability 14 30 18 15 18 5 0 46 35 270
2018 Not a person with a disability 19 32 17 19 10 4 0 53 30 4050
2017 Person with a disability 15 24 16 22 20 4 0 40 43 370
2017 Not a person with a disability 16 32 18 17 12 4 0 50 31 5588
2014 Person with a disability 12 23 16 18 27 4 0 37 47 416
2014 Not a person with a disability 14 31 19 20 12 3 0 47 33 6176
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 32 33 12 12 10 0 1 65 23 392
2020 Not a person with a disability 38 37 11 9 4 0 0 76 13 4798
2019 Person with a disability 24 38 15 10 12 0 1 62 22 335
2019 Not a person with a disability 33 37 13 11 6 0 0 70 17 5023
2018 Person with a disability 28 28 19 12 14 0 0 55 26 270
2018 Not a person with a disability 32 35 15 11 7 0 0 67 18 4041
2017 Person with a disability 21 26 18 16 18 1 0 48 35 369
2017 Not a person with a disability 28 36 15 12 9 0 0 65 21 5591
2014 Person with a disability 19 30 14 18 19 0 0 49 37 416
2014 Not a person with a disability 24 36 16 14 9 0 0 60 24 6184

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 36 36 13 12 4 0 0 72 15 392
2020 Not a person with a disability 40 42 8 7 2 0 0 82 10 4776
2019 Person with a disability 30 39 12 12 6 0 0 69 19 334
2019 Not a person with a disability 38 41 10 8 3 0 0 80 11 4999
2018 Person with a disability 31 36 11 14 7 1 0 68 21 270
2018 Not a person with a disability 37 40 11 8 3 0 0 77 12 4042
2017 Person with a disability 27 35 13 13 11 1 0 63 24 369
2017 Not a person with a disability 34 42 10 9 4 0 0 76 14 5583

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 43 27 12 11 6 0 1 71 17 393
2020 Not a person with a disability 50 31 9 6 3 0 0 82 9 4787
2019 Person with a disability 37 35 10 7 10 0 1 72 17 335
2019 Not a person with a disability 47 31 10 7 4 1 0 79 11 5018
2018 Person with a disability 40 27 13 9 10 0 0 67 19 269
2018 Not a person with a disability 43 34 10 7 3 1 1 79 11 4023
2017 Person with a disability 36 26 14 13 10 1 0 62 23 370
2017 Not a person with a disability 44 32 10 7 5 1 1 77 13 5590
2014 Person with a disability 36 32 10 9 12 1 1 69 21 416
2014 Not a person with a disability 40 34 11 9 5 1 0 75 14 6186

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 29 36 15 11 7 0 2 66 18 391
2020 Not a person with a disability 36 40 11 9 2 0 1 77 12 4779
2019 Person with a disability 26 39 13 13 8 0 0 66 21 334
2019 Not a person with a disability 32 40 11 13 4 0 0 72 17 5008
2018 Person with a disability 28 37 14 12 8 0 1 66 20 270
2018 Not a person with a disability 27 45 11 12 4 0 1 73 16 4041
2017 Person with a disability 20 36 15 17 11 1 0 56 29 370
2017 Not a person with a disability 28 40 12 13 7 0 0 68 20 5587
2014 Person with a disability 16 34 16 20 13 0 0 50 34 416
2014 Not a person with a disability 23 39 13 17 8 0 0 62 24 6183

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 50 20 10 9 9 2 1 72 18 393
2020 Not a person with a disability 55 24 10 5 3 1 1 81 8 4782

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 21 29 18 16 13 4 0 52 30 391
2020 Not a person with a disability 27 35 18 11 6 2 0 64 17 4780
2019 Person with a disability 18 26 21 17 16 3 0 45 34 333
2019 Not a person with a disability 23 33 18 14 9 2 0 58 24 5014
2018 Person with a disability 21 23 22 14 15 3 1 46 31 267
2018 Not a person with a disability 22 33 17 14 9 3 0 57 25 4036
2017 Person with a disability 15 23 17 20 22 3 0 39 43 369
2017 Not a person with a disability 23 33 16 15 10 2 0 58 26 5575
2014 Person with a disability 12 23 16 23 24 2 0 36 48 416
2014 Not a person with a disability 17 30 18 19 14 2 0 48 33 6183

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 19 19 16 19 23 2 2 40 44 391
2020 Not a person with a disability 24 29 15 15 12 3 2 56 28 4806
2019 Person with a disability 16 24 13 14 29 2 2 42 45 336
2019 Not a person with a disability 21 28 16 16 15 3 1 51 32 5024
2018 Person with a disability 15 20 16 14 30 2 3 37 46 271
2018 Not a person with a disability 19 30 15 15 16 3 2 51 33 4033
2017 Person with a disability 13 13 13 18 38 2 2 27 59 368
2017 Not a person with a disability 19 25 15 17 19 3 2 46 38 5576
2014 Person with a disability 9 15 11 20 41 3 1 25 63 416
2014 Not a person with a disability 13 23 15 20 24 3 3 38 46 6181

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 41 22 17 9 7 0 4 66 16 392
2020 Not a person with a disability 46 24 14 7 5 1 4 74 12 4811
2019 Person with a disability 36 27 18 7 9 1 2 65 17 332
2019 Not a person with a disability 51 25 12 4 3 1 4 79 8 5017

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 41 21 18 8 7 0 4 66 16 392
2020 Not a person with a disability 46 26 15 6 3 1 3 75 9 4804
2019 Person with a disability 37 25 19 7 8 2 2 65 15 334
2019 Not a person with a disability 44 26 16 6 4 1 3 73 10 5012

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 58 13 11 5 6 3 4 76 12 392
2020 Not a person with a disability 76 8 4 2 2 4 4 92 4 4792
2019 Person with a disability 58 13 8 6 7 6 3 77 14 334
2019 Not a person with a disability 76 8 4 2 2 4 4 91 4 5002

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 52 17 9 7 9 2 4 73 17 390
2020 Not a person with a disability 74 11 3 1 0 2 8 94 2 4795
2019 Person with a disability 50 17 11 8 9 3 3 71 18 334
2019 Not a person with a disability 80 6 2 1 1 1 9 96 2 5007

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 30 36 13 12 9 1 1 66 21 391
2020 Not a person with a disability 38 40 11 7 4 0 0 78 11 4772
2019 Person with a disability 25 37 15 12 11 0 0 62 23 333
2019 Not a person with a disability 35 40 12 9 5 0 0 75 13 4999
2018 Person with a disability 27 35 16 13 10 0 0 61 23 270
2018 Not a person with a disability 32 41 13 10 5 0 0 73 14 4037
2017 Person with a disability 21 38 14 15 11 1 0 59 26 367
2017 Not a person with a disability 32 41 11 10 6 0 0 73 16 5573
2014 Person with a disability 17 34 13 18 16 0 0 52 35 416
2014 Not a person with a disability 22 43 13 13 8 0 0 66 21 6188

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 36 30 14 12 7 0 1 67 19 391
2020 Not a person with a disability 41 35 13 7 3 0 0 76 10 4790
2019 Person with a disability 30 34 16 8 11 0 0 65 19 335
2019 Not a person with a disability 38 35 15 8 4 0 0 73 12 5016
2018 Person with a disability 35 25 18 14 9 0 0 60 22 266
2018 Not a person with a disability 36 35 15 9 5 0 0 71 14 4019
2017 Person with a disability 24 32 16 14 12 1 0 57 26 369
2017 Not a person with a disability 36 35 14 10 6 0 0 71 15 5581
2014 Person with a disability 21 36 15 13 14 1 0 58 27 416
2014 Not a person with a disability 29 37 15 12 7 0 0 66 19 6187

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 30 37 15 11 6 1 0 68 17 390
2020 Not a person with a disability 39 41 10 7 2 0 0 81 9 4781
2019 Person with a disability 27 37 14 14 7 0 1 65 21 329
2019 Not a person with a disability 36 40 12 8 3 0 0 76 11 4948
2018 Person with a disability 30 33 13 13 10 0 1 63 24 270
2018 Not a person with a disability 34 37 14 10 4 0 0 71 14 4039
2017 Person with a disability 27 31 19 14 9 1 0 58 23 369
2017 Not a person with a disability 34 37 13 10 5 0 0 71 16 5571
2014 Person with a disability 22 36 15 14 13 0 0 59 27 416
2014 Not a person with a disability 28 39 15 11 6 0 0 67 17 6182

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 19 40 18 13 5 5 0 61 20 391
2020 Not a person with a disability 25 44 17 7 3 4 1 72 10 4789
2019 Person with a disability 16 36 16 16 10 5 1 55 27 334
2019 Not a person with a disability 22 43 19 9 3 4 1 67 13 5017
2018 Person with a disability 19 32 22 11 14 3 0 53 25 269
2018 Not a person with a disability 22 38 22 9 5 4 1 62 15 4042
2017 Person with a disability 12 29 20 18 15 6 0 44 35 369
2017 Not a person with a disability 21 36 20 11 6 5 0 60 19 5579

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 41 32 10 10 7 0 0 73 17 389
2020 Not a person with a disability 46 32 9 8 4 0 0 79 12 4789
2019 Person with a disability 47 27 8 11 7 0 0 73 18 333
2019 Not a person with a disability 50 30 9 6 4 0 0 81 10 5013
2018 Person with a disability 46 29 9 7 8 1 0 75 16 268
2018 Not a person with a disability 48 32 9 7 3 0 0 80 11 4039
2017 Person with a disability 38 30 9 12 11 1 0 68 22 370
2017 Not a person with a disability 45 32 9 8 6 0 0 77 14 5580
2014 Person with a disability 32 32 10 13 13 0 0 64 26 416
2014 Not a person with a disability 39 35 11 9 6 0 0 74 15 6181

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 30 30 19 10 10 0 1 60 21 393
2020 Not a person with a disability 32 33 18 9 7 0 0 66 16 4774
2019 Person with a disability 34 34 17 7 6 0 1 69 14 331
2019 Not a person with a disability 39 33 16 7 4 0 0 72 12 4999
2018 Person with a disability 34 32 16 8 8 0 2 67 17 270
2018 Not a person with a disability 38 33 16 8 5 0 1 71 12 4059
2017 Person with a disability 30 37 16 8 6 1 2 69 15 370
2017 Not a person with a disability 35 37 16 8 4 0 1 72 12 5588
2014 Person with a disability 28 35 18 8 8 1 2 65 17 416
2014 Not a person with a disability 33 37 18 7 5 0 1 70 12 6184

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 47 53 394
2020 Not a person with a disability 41 59 4807

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 56 17 7 4 2 5 8 85 7 392
2020 Not a person with a disability 60 17 6 2 1 4 10 89 3 4804

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Person with a disability 30 32 38 393
2020 Not a person with a disability 25 38 37 4809
2019 Person with a disability 32 32 36 336
2019 Not a person with a disability 30 33 36 5035
2018 Person with a disability 38 23 39 270
2018 Not a person with a disability 29 34 37 4053
2017 Person with a disability 35 27 38 369
2017 Not a person with a disability 30 35 34 5585
2014 Person with a disability 36 26 38 416
2014 Not a person with a disability 29 35 36 6187

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Person with a disability 14 33 38 2 5 9 120
2020 Not a person with a disability 11 41 31 3 8 5 1173
2019 Person with a disability 9 36 33 3 9 11 109
2019 Not a person with a disability 9 36 33 3 12 7 1499
2018 Person with a disability 14 27 36 3 13 7 101
2018 Not a person with a disability 12 33 33 4 13 5 1143
2017 Person with a disability 9 23 45 8 3 12 129
2017 Not a person with a disability 12 32 34 7 7 7 1718
2014 Person with a disability 8 27 46 7 9999 12 152
2014 Not a person with a disability 11 30 38 10 9999 11 1816
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 47 36 10 5 2 0 0 83 7 391
2020 Not a person with a disability 53 36 6 3 1 0 0 89 4 4773
2019 Person with a disability 43 34 13 5 4 0 0 77 9 335
2019 Not a person with a disability 48 38 8 5 2 0 0 86 6 5000
2018 Person with a disability 41 37 9 6 6 1 0 79 12 269
2018 Not a person with a disability 49 38 7 4 1 0 0 87 5 4053
2017 Person with a disability 36 36 12 8 8 2 0 72 16 369
2017 Not a person with a disability 43 40 8 5 3 0 0 83 8 5583
2014 Person with a disability 33 40 12 7 6 1 0 75 13 416
2014 Not a person with a disability 39 41 11 5 3 0 0 80 8 6181

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 28 42 15 9 3 3 0 72 12 393
2020 Not a person with a disability 32 46 15 5 2 1 0 78 7 4803
2019 Person with a disability 23 40 21 9 5 2 0 64 14 335
2019 Not a person with a disability 28 43 17 8 2 2 0 73 10 5021
2018 Person with a disability 26 39 19 9 6 1 0 67 14 267
2018 Not a person with a disability 27 43 17 9 3 1 0 71 12 4037
2017 Person with a disability 22 35 21 12 8 2 1 58 20 369
2017 Not a person with a disability 26 42 17 9 4 2 0 70 14 5584
2014 Person with a disability 20 34 20 14 8 4 0 56 23 416
2014 Not a person with a disability 23 42 19 9 4 2 0 67 14 6182

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 12 24 37 17 7 1 2 25 37 393
2020 Not a person with a disability 8 23 37 21 9 1 1 31 31 4803
2019 Person with a disability 13 23 35 17 9 1 1 27 37 335
2019 Not a person with a disability 9 22 37 21 9 1 1 31 32 5020
2018 Person with a disability 10 29 32 15 10 1 4 26 40 269
2018 Not a person with a disability 9 23 36 20 9 1 2 29 33 4048
2017 Person with a disability 17 27 30 14 6 2 4 21 47 367
2017 Not a person with a disability 10 24 37 18 8 1 3 26 35 5563
2014 Person with a disability 16 27 34 15 6 1 2 21 45 416
2014 Not a person with a disability 11 28 38 16 6 1 2 22 39 6162

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 8 16 26 27 16 3 4 46 26 390
2020 Not a person with a disability 5 13 26 32 19 2 2 54 19 4786
2019 Person with a disability 9 18 29 24 15 4 1 41 29 336
2019 Not a person with a disability 7 15 28 28 17 2 2 47 24 5000
2018 Person with a disability 10 17 32 19 17 1 4 38 28 268
2018 Not a person with a disability 8 16 28 27 16 3 3 45 25 4026
2017 Person with a disability 14 21 29 18 8 3 6 29 39 368
2017 Not a person with a disability 10 17 30 23 13 2 4 39 30 5549
2014 Person with a disability 22 22 28 16 7 2 2 25 46 414
2014 Not a person with a disability 12 22 31 21 10 3 3 32 36 6158

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 17 23 33 15 7 2 4 23 43 392
2020 Not a person with a disability 14 22 33 18 10 2 2 30 36 4788
2019 Person with a disability 21 27 26 16 6 3 1 23 50 334
2019 Not a person with a disability 18 24 29 16 9 2 2 26 44 5005
2018 Person with a disability 24 24 22 13 12 2 3 26 50 266
2018 Not a person with a disability 18 25 29 16 8 2 3 25 45 4032
2017 Person with a disability 26 25 25 11 8 2 4 19 54 369
2017 Not a person with a disability 21 25 28 14 7 2 3 22 48 5557
2014 Person with a disability 33 25 20 11 6 2 3 18 61 411
2014 Not a person with a disability 26 28 26 11 5 2 2 17 57 6160

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 15 19 30 20 13 1 2 33 35 392
2020 Not a person with a disability 9 17 33 26 13 1 1 40 26 4776
2019 Person with a disability 11 19 32 22 12 1 3 35 31 335
2019 Not a person with a disability 8 16 33 25 15 1 1 41 25 4990
2018 Person with a disability 14 17 29 20 16 0 3 37 32 265
2018 Not a person with a disability 9 18 32 25 13 1 2 39 28 4018
2017 Person with a disability 18 21 23 23 10 1 4 35 41 366
2017 Not a person with a disability 10 17 33 24 11 1 3 37 29 5535
2014 Person with a disability 16 22 30 21 8 0 2 30 39 414
2014 Not a person with a disability 10 20 35 24 9 1 2 33 31 6154

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 15 27 25 17 10 2 4 29 44 391
2020 Not a person with a disability 11 20 29 23 14 1 2 38 32 4797
2019 Person with a disability 20 23 21 19 12 2 3 33 45 334
2019 Not a person with a disability 13 20 28 21 15 1 2 37 34 5012
2018 Person with a disability 19 22 26 18 10 2 3 29 43 268
2018 Not a person with a disability 14 22 28 19 11 2 3 32 39 4036
2017 Person with a disability 27 21 21 15 8 4 5 25 52 369
2017 Not a person with a disability 18 23 27 17 9 2 4 28 43 5559
2014 Person with a disability 32 27 22 10 6 1 3 17 61 415
2014 Not a person with a disability 22 26 28 14 7 1 2 21 50 6163

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 9 20 26 22 16 4 4 41 32 392
2020 Not a person with a disability 7 14 28 27 18 3 2 48 23 4766
2019 Person with a disability 15 17 25 23 14 4 1 39 34 335
2019 Not a person with a disability 9 17 29 24 16 2 3 42 28 4999
2018 Person with a disability 13 22 26 20 11 5 3 34 38 266
2018 Not a person with a disability 10 17 26 24 14 4 4 41 30 4028
2017 Person with a disability 15 19 24 22 11 5 5 37 37 369
2017 Not a person with a disability 13 18 29 21 12 3 5 36 33 5559
2014 Person with a disability 19 21 24 18 11 2 4 31 43 414
2014 Not a person with a disability 11 17 28 25 12 2 4 40 30 6161

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 14 23 36 15 8 2 2 24 39 389
2020 Not a person with a disability 10 20 33 22 12 2 2 35 31 4780
2019 Person with a disability 22 22 31 13 8 3 2 22 46 333
2019 Not a person with a disability 13 22 32 18 11 2 2 30 37 5002
2018 Person with a disability 21 22 28 13 11 2 3 25 45 269
2018 Not a person with a disability 14 22 32 16 9 3 3 27 39 4042
2017 Person with a disability 22 24 28 12 5 3 5 19 51 368
2017 Not a person with a disability 17 23 33 14 8 3 3 23 42 5565
2014 Person with a disability 29 25 26 10 6 2 2 17 56 414
2014 Not a person with a disability 20 26 30 13 6 2 3 20 49 6165

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 10 21 37 20 10 1 1 31 32 390
2020 Not a person with a disability 4 13 39 30 12 1 1 42 18 4798
2019 Person with a disability 13 23 35 15 11 1 2 27 37 334
2019 Not a person with a disability 8 19 36 23 12 1 2 36 27 5013

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 18 30 25 16 7 4 0 50 24 388
2020 Not a person with a disability 21 40 20 12 4 3 0 63 16 4767
2019 Person with a disability 13 31 20 23 9 4 1 46 33 334
2019 Not a person with a disability 16 35 22 16 6 4 0 53 23 4995

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 41 26 11 11 9 1 0 68 21 390
2020 Not a person with a disability 54 28 8 7 3 1 0 82 10 4791
2019 Person with a disability 40 22 9 14 13 1 0 63 28 335
2019 Not a person with a disability 49 28 8 9 5 1 0 78 14 5010
2018 Person with a disability 36 31 9 9 14 0 0 67 24 270
2018 Not a person with a disability 46 30 8 9 6 1 0 77 15 4033
2017 Person with a disability 34 26 9 13 18 1 0 61 31 369
2017 Not a person with a disability 44 29 9 10 7 1 0 74 17 5587
2014 Person with a disability 33 25 10 15 17 0 0 58 32 415
2014 Not a person with a disability 42 30 9 10 7 1 0 73 18 6184

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 51 30 7 7 4 0 0 81 11 391
2020 Not a person with a disability 61 28 5 4 2 0 0 90 5 4773
2019 Person with a disability 49 28 8 9 7 0 0 77 16 335
2019 Not a person with a disability 54 31 6 6 3 0 0 85 9 5005
2018 Person with a disability 49 30 5 9 8 0 0 79 16 269
2018 Not a person with a disability 53 32 7 6 2 0 0 85 8 4035
2017 Person with a disability 39 32 8 13 8 1 0 71 21 369
2017 Not a person with a disability 45 36 8 7 4 0 0 81 11 5582
2014 Person with a disability 39 35 8 10 8 0 0 74 18 416
2014 Not a person with a disability 42 38 8 8 3 0 0 81 11 6183

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 43 33 10 8 4 2 0 77 12 390
2020 Not a person with a disability 52 33 9 3 2 1 0 86 5 4757
2019 Person with a disability 40 31 13 9 6 1 0 72 15 336
2019 Not a person with a disability 48 35 10 4 2 1 0 84 6 5012
2018 Person with a disability 37 34 13 8 6 2 0 72 15 268
2018 Not a person with a disability 45 37 10 4 2 1 0 83 7 4039

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 33 34 15 10 5 3 0 69 16 394
2020 Not a person with a disability 41 40 11 5 2 2 0 82 7 4777
2019 Person with a disability 33 33 16 10 6 2 0 67 16 333
2019 Not a person with a disability 40 39 12 5 2 2 0 80 7 5002
2018 Person with a disability 40 31 15 7 6 1 0 72 13 271
2018 Not a person with a disability 45 37 9 5 2 2 0 84 7 4040
2017 Person with a disability 31 36 13 9 8 3 0 69 18 370
2017 Not a person with a disability 40 40 11 5 3 2 0 81 8 5584
2014 Person with a disability 32 33 15 10 7 3 0 67 17 415
2014 Not a person with a disability 41 38 12 4 2 2 0 81 7 6185

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 37 30 16 8 4 5 0 70 13 391
2020 Not a person with a disability 43 35 12 3 1 5 0 82 5 4793
2019 Person with a disability 37 33 14 6 5 4 1 74 11 333
2019 Not a person with a disability 46 33 12 3 2 3 0 82 5 4995
2018 Person with a disability 39 33 15 5 5 3 0 74 10 271
2018 Not a person with a disability 45 35 11 3 2 3 0 83 5 4036
2017 Person with a disability 39 28 16 6 7 4 0 69 14 369
2017 Not a person with a disability 41 35 13 3 3 4 1 80 6 5577
2014 Person with a disability 39 33 13 6 4 4 0 75 11 416
2014 Not a person with a disability 44 35 12 3 2 4 0 83 5 6181

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 45 30 11 7 6 0 0 75 14 393
2020 Not a person with a disability 56 32 6 3 1 0 0 89 4 4792
2019 Person with a disability 39 33 15 6 6 1 0 73 12 336
2019 Not a person with a disability 53 33 8 4 1 0 0 86 5 5020
2018 Person with a disability 45 32 10 6 7 0 0 77 13 268
2018 Not a person with a disability 51 35 8 3 2 0 0 86 6 4019
2017 Person with a disability 33 32 15 8 10 1 0 66 19 370
2017 Not a person with a disability 46 37 8 5 3 0 0 83 8 5583
2014 Person with a disability 35 35 13 9 8 0 0 70 17 415
2014 Not a person with a disability 45 38 9 5 3 0 0 83 8 6184

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 45 21 10 7 7 6 3 73 16 392
2020 Not a person with a disability 49 23 11 3 3 7 4 81 7 4800

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 31 32 17 5 4 9 1 70 11 393
2020 Not a person with a disability 37 34 15 5 2 7 1 77 7 4807

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 36 30 11 8 8 5 2 71 18 392
2020 Not a person with a disability 43 31 11 5 3 5 3 79 9 4791

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 0 8 17 9 48 17 0 10 70 12
2020 Not a person with a disability 1 6 23 12 35 20 2 10 61 82

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 24 29 16 10 8 9 4 61 20 390
2020 Not a person with a disability 29 30 17 7 3 8 6 69 12 4801
2019 Person with a disability 27 23 16 12 14 4 3 54 28 336
2019 Not a person with a disability 31 29 15 9 6 6 4 67 16 5011
2018 Person with a disability 24 24 15 8 16 6 7 55 27 270
2018 Not a person with a disability 25 31 17 9 6 8 5 64 17 4041
2017 Person with a disability 22 26 16 14 17 3 2 50 33 369
2017 Not a person with a disability 26 31 15 11 8 5 4 63 21 5584
2014 Person with a disability 24 26 14 14 16 4 2 53 32 416
2014 Not a person with a disability 29 32 14 10 8 4 3 65 20 6183

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 29 35 14 11 7 3 1 67 19 392
2020 Not a person with a disability 32 39 14 7 3 4 2 75 11 4792
2019 Person with a disability 30 31 14 12 7 3 2 64 21 332
2019 Not a person with a disability 31 37 15 10 4 3 1 71 14 5014
2018 Person with a disability 34 33 12 10 7 2 2 70 18 269
2018 Not a person with a disability 30 39 13 9 4 3 2 73 13 4042
2017 Person with a disability 31 32 10 11 10 4 1 67 22 369
2017 Not a person with a disability 35 37 12 8 5 3 1 75 13 5580
2014 Person with a disability 32 35 9 11 9 3 1 70 20 416
2014 Not a person with a disability 33 38 12 8 4 4 1 75 13 6186

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 35 32 17 10 5 1 0 67 15 392
2020 Not a person with a disability 36 39 17 4 2 2 0 76 6 4775
2019 Person with a disability 24 35 22 11 6 2 0 60 17 335
2019 Not a person with a disability 31 38 19 7 3 2 0 71 10 5008
2018 Person with a disability 33 32 17 9 6 3 0 67 16 270
2018 Not a person with a disability 32 39 18 6 4 2 0 72 9 4028

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 17 19 19 15 19 9 1 40 38 391
2020 Not a person with a disability 22 24 20 11 8 12 3 54 23 4796
2019 Person with a disability 12 17 19 18 23 7 4 32 46 335
2019 Not a person with a disability 18 22 21 14 11 12 3 47 29 5008
2018 Person with a disability 14 21 17 13 23 8 3 40 41 270
2018 Not a person with a disability 17 23 20 14 12 11 3 47 30 4034
2017 Person with a disability 12 17 13 18 31 8 1 31 54 368
2017 Not a person with a disability 17 22 18 15 15 11 3 45 34 5580
2014 Person with a disability 11 14 12 20 33 8 1 29 59 416
2014 Not a person with a disability 13 20 19 17 17 11 2 38 39 6184

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 30 45 7 15 3 0 0 75 18 394
2020 Not a person with a disability 39 46 4 9 2 0 0 85 11 4807

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 35 33 11 14 5 0 1 69 20 391
2020 Not a person with a disability 36 40 9 11 3 0 1 77 14 4803
2019 Person with a disability 38 33 6 15 8 0 0 71 23 336
2019 Not a person with a disability 45 34 6 10 5 0 0 79 15 5018
2017 Person with a disability 29 33 8 15 14 1 0 62 29 368
2017 Not a person with a disability 39 35 7 12 7 0 0 74 19 5590
2014 Person with a disability 31 31 8 18 12 0 0 62 30 416
2014 Not a person with a disability 38 34 7 13 8 0 0 72 21 6180

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 39 33 12 11 4 1 0 73 15 387
2020 Not a person with a disability 47 35 9 7 2 0 0 83 8 4764
2019 Person with a disability 41 33 11 9 6 0 0 74 14 334
2019 Not a person with a disability 49 34 8 5 2 0 0 84 8 4995
2017 Person with a disability 39 33 10 12 5 1 0 73 17 369
2017 Not a person with a disability 46 37 7 7 2 0 0 84 9 5571
2014 Person with a disability 32 36 11 12 8 1 1 69 21 416
2014 Not a person with a disability 42 38 10 7 2 0 0 81 9 6184

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 73 19 3 2 1 1 1 94 3 392
2020 Not a person with a disability 77 16 3 2 1 1 1 94 4 4787

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 47 25 13 6 2 7 1 78 8 391
2020 Not a person with a disability 49 27 14 4 2 4 1 80 6 4804
2019 Person with a disability 48 25 11 3 3 8 1 81 7 336
2019 Not a person with a disability 47 26 13 4 2 6 1 79 7 5027

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 22 78 394
2020 Not a person with a disability 7 93 4803
2019 Person with a disability 28 72 335
2019 Not a person with a disability 10 90 5024
2018 Person with a disability 27 73 271
2018 Not a person with a disability 11 89 4054

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 45 55 87
2020 Not a person with a disability 43 57 355
2019 Person with a disability 54 46 94
2019 Not a person with a disability 49 51 521
2018 Person with a disability 51 49 78
2018 Not a person with a disability 43 57 456

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 74 26 87
2020 Not a person with a disability 64 36 355
2019 Person with a disability 69 31 94
2019 Not a person with a disability 60 40 521
2018 Person with a disability 76 24 78
2018 Not a person with a disability 66 34 455

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 9 91 87
2020 Not a person with a disability 9 91 355
2019 Person with a disability 11 89 94
2019 Not a person with a disability 8 92 521
2018 Person with a disability 9 91 78
2018 Not a person with a disability 5 95 455

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 0 100 87
2020 Not a person with a disability 0 100 355
2018 Person with a disability 0 100 78
2018 Not a person with a disability 1 99 456

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 9 91 87
2020 Not a person with a disability 6 94 355
2019 Person with a disability 7 93 94
2019 Not a person with a disability 4 96 521
2018 Person with a disability 9 91 78
2018 Not a person with a disability 4 96 455

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 8 92 87
2020 Not a person with a disability 3 97 355

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 34 66 87
2020 Not a person with a disability 35 65 355
2019 Person with a disability 45 55 92
2019 Not a person with a disability 36 64 513
2018 Person with a disability 36 64 79
2018 Not a person with a disability 34 66 456

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 43 57 87
2020 Not a person with a disability 43 57 355
2019 Person with a disability 45 55 92
2019 Not a person with a disability 40 60 513
2018 Person with a disability 53 47 79
2018 Not a person with a disability 41 59 456

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 56 44 87
2020 Not a person with a disability 46 54 355
2019 Person with a disability 58 42 92
2019 Not a person with a disability 45 55 513
2018 Person with a disability 67 33 79
2018 Not a person with a disability 47 53 456

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 51 49 87
2020 Not a person with a disability 38 62 355
2019 Person with a disability 43 57 92
2019 Not a person with a disability 41 59 513
2018 Person with a disability 56 44 79
2018 Not a person with a disability 44 56 457

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 41 59 87
2020 Not a person with a disability 34 66 355
2019 Person with a disability 44 56 92
2019 Not a person with a disability 30 70 513
2018 Person with a disability 50 50 79
2018 Not a person with a disability 31 69 456

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 49 51 87
2020 Not a person with a disability 45 55 355
2019 Person with a disability 54 46 92
2019 Not a person with a disability 53 47 513
2018 Person with a disability 60 40 79
2018 Not a person with a disability 54 46 458

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 32 68 87
2020 Not a person with a disability 27 73 355
2019 Person with a disability 39 61 92
2019 Not a person with a disability 29 71 513
2018 Person with a disability 44 56 79
2018 Not a person with a disability 36 64 456

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Person with a disability 9 91 92
2019 Not a person with a disability 8 92 513

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 11 89 87
2020 Not a person with a disability 10 90 355
2019 Person with a disability 13 87 92
2019 Not a person with a disability 9 91 513
2018 Person with a disability 20 80 79
2018 Not a person with a disability 12 88 456

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 57 43 87
2020 Not a person with a disability 50 50 355
2019 Person with a disability 61 39 92
2019 Not a person with a disability 41 59 513
2018 Person with a disability 69 31 79
2018 Not a person with a disability 47 53 457

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 18 82 87
2020 Not a person with a disability 20 80 355
2019 Person with a disability 22 78 92
2019 Not a person with a disability 24 76 513
2018 Person with a disability 26 74 79
2018 Not a person with a disability 25 75 456

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 15 85 87
2020 Not a person with a disability 17 83 355
2019 Person with a disability 20 80 92
2019 Not a person with a disability 15 85 513
2018 Person with a disability 23 77 79
2018 Not a person with a disability 13 87 456

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 53 47 87
2020 Not a person with a disability 50 50 355
2019 Person with a disability 70 30 91
2019 Not a person with a disability 51 49 510
2018 Person with a disability 59 41 79
2018 Not a person with a disability 49 51 455

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 25 75 87
2020 Not a person with a disability 24 76 355
2019 Person with a disability 29 71 91
2019 Not a person with a disability 22 78 510
2018 Person with a disability 22 78 79
2018 Not a person with a disability 23 77 456

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 11 89 87
2020 Not a person with a disability 8 92 355
2019 Person with a disability 9 91 91
2019 Not a person with a disability 5 95 510
2018 Person with a disability 8 92 79
2018 Not a person with a disability 8 92 455

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 28 72 87
2020 Not a person with a disability 13 87 355
2019 Person with a disability 24 76 91
2019 Not a person with a disability 12 88 510
2018 Person with a disability 33 67 79
2018 Not a person with a disability 13 87 455

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 11 89 87
2020 Not a person with a disability 9 91 355
2019 Person with a disability 11 89 91
2019 Not a person with a disability 7 93 510
2018 Person with a disability 22 78 79
2018 Not a person with a disability 9 91 455

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 9 91 87
2020 Not a person with a disability 4 96 355
2019 Person with a disability 9 91 91
2019 Not a person with a disability 3 97 510
2018 Person with a disability 9 91 79
2018 Not a person with a disability 3 97 455

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 10 90 87
2020 Not a person with a disability 9 91 355
2019 Person with a disability 11 89 91
2019 Not a person with a disability 10 90 510
2018 Person with a disability 10 90 79
2018 Not a person with a disability 9 91 456

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 13 87 87
2020 Not a person with a disability 14 86 355
2019 Person with a disability 17 83 91
2019 Not a person with a disability 10 90 510
2018 Person with a disability 19 81 79
2018 Not a person with a disability 11 89 455

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 23 77 87
2020 Not a person with a disability 30 70 355
2019 Person with a disability 20 80 91
2019 Not a person with a disability 30 70 510
2018 Person with a disability 23 77 79
2018 Not a person with a disability 34 66 456

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 9 91 79
2020 Not a person with a disability 7 93 342
2019 Person with a disability 12 88 80
2019 Not a person with a disability 11 89 491

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 14 86 79
2020 Not a person with a disability 24 76 342
2019 Person with a disability 15 85 80
2019 Not a person with a disability 27 73 491
2018 Person with a disability 7 93 72
2018 Not a person with a disability 23 77 439

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 10 90 79
2020 Not a person with a disability 5 95 342
2019 Person with a disability 8 92 80
2019 Not a person with a disability 8 92 491

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 7 93 79
2020 Not a person with a disability 5 95 342

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 12 88 79
2020 Not a person with a disability 10 90 342
2019 Person with a disability 17 83 80
2019 Not a person with a disability 12 88 491
2018 Person with a disability 12 88 72
2018 Not a person with a disability 11 89 439

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 16 84 79
2020 Not a person with a disability 11 89 342
2019 Person with a disability 11 89 80
2019 Not a person with a disability 9 91 491
2018 Person with a disability 10 90 72
2018 Not a person with a disability 6 94 439

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 9 91 79
2020 Not a person with a disability 14 86 342
2019 Person with a disability 14 86 80
2019 Not a person with a disability 14 86 491
2018 Person with a disability 20 80 72
2018 Not a person with a disability 15 85 439

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 19 81 79
2020 Not a person with a disability 8 92 342
2019 Person with a disability 11 89 80
2019 Not a person with a disability 11 89 491
2018 Person with a disability 15 85 72
2018 Not a person with a disability 10 90 439

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 27 73 79
2020 Not a person with a disability 12 88 342
2019 Person with a disability 21 79 80
2019 Not a person with a disability 13 87 491
2018 Person with a disability 25 75 72
2018 Not a person with a disability 10 90 440

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 45 55 79
2020 Not a person with a disability 32 68 342
2019 Person with a disability 33 67 80
2019 Not a person with a disability 27 73 491
2018 Person with a disability 39 61 72
2018 Not a person with a disability 28 72 439

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 11 89 79
2020 Not a person with a disability 10 90 342
2019 Person with a disability 9 91 80
2019 Not a person with a disability 7 93 491
2018 Person with a disability 12 88 72
2018 Not a person with a disability 6 94 439

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 51 49 79
2020 Not a person with a disability 47 53 342
2019 Person with a disability 52 48 80
2019 Not a person with a disability 43 57 491
2018 Person with a disability 67 33 72
2018 Not a person with a disability 47 53 440

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 53 47 79
2020 Not a person with a disability 56 44 342
2019 Person with a disability 60 40 80
2019 Not a person with a disability 52 48 491
2018 Person with a disability 71 29 72
2018 Not a person with a disability 52 48 440

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 9 91 79
2020 Not a person with a disability 2 98 342

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 14 86 79
2020 Not a person with a disability 14 86 342
2019 Person with a disability 14 86 80
2019 Not a person with a disability 12 88 491
2018 Person with a disability 14 86 72
2018 Not a person with a disability 13 87 439

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 13 15 20 8 9 30 5 43 26 394
2020 Not a person with a disability 17 14 17 4 3 34 10 57 13 4795
2019 Person with a disability 12 14 19 11 13 22 9 38 34 334
2019 Not a person with a disability 16 14 18 7 5 29 9 50 20 5025
2018 Person with a disability 16 13 20 9 13 24 6 41 30 270
2018 Not a person with a disability 15 15 19 6 4 31 9 51 17 4044
2017 Person with a disability 13 13 20 10 21 20 4 34 40 370
2017 Not a person with a disability 15 17 18 7 7 28 8 50 22 5590
2014 Person with a disability 11 15 18 14 15 24 2 36 40 416
2014 Not a person with a disability 13 17 19 7 7 29 8 48 22 6185

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 27 27 20 7 7 11 1 61 17 394
2020 Not a person with a disability 34 31 16 4 2 12 1 74 7 4793
2019 Person with a disability 27 32 16 8 8 7 1 65 18 336
2019 Not a person with a disability 33 30 17 6 3 10 1 71 10 5026
2018 Person with a disability 29 27 16 8 9 9 1 62 19 268
2018 Not a person with a disability 30 33 17 5 3 10 1 71 10 4044
2017 Person with a disability 23 25 19 11 13 8 0 52 26 370
2017 Not a person with a disability 29 31 17 6 6 10 1 68 14 5581
2014 Person with a disability 18 26 18 11 14 13 1 50 29 414
2014 Not a person with a disability 22 28 20 7 5 16 2 62 14 6185

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 19 81 394
2020 Not a person with a disability 5 95 4800
2019 Person with a disability 18 82 334
2019 Not a person with a disability 6 94 5024
2018 Person with a disability 19 81 266
2018 Not a person with a disability 6 94 4042

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 27 73 77
2020 Not a person with a disability 32 68 230
2019 Person with a disability 49 51 62
2019 Not a person with a disability 38 62 298
2018 Person with a disability 36 64 55
2018 Not a person with a disability 29 71 247

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 90 10 77
2020 Not a person with a disability 80 20 230
2019 Person with a disability 81 19 62
2019 Not a person with a disability 75 25 298
2018 Person with a disability 86 14 55
2018 Not a person with a disability 76 24 246

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 0 100 77
2020 Not a person with a disability 0 100 230

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 8 92 77
2020 Not a person with a disability 10 90 230
2019 Person with a disability 16 84 62
2019 Not a person with a disability 7 93 298

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 9 91 77
2020 Not a person with a disability 8 92 230
2018 Person with a disability 13 87 55
2018 Not a person with a disability 11 89 246

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 15 85 77
2020 Not a person with a disability 35 65 230
2019 Person with a disability 15 85 61
2019 Not a person with a disability 30 70 292
2018 Person with a disability 15 85 55
2018 Not a person with a disability 30 70 246

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 18 82 77
2020 Not a person with a disability 25 75 230
2019 Person with a disability 13 87 61
2019 Not a person with a disability 24 76 292
2018 Person with a disability 15 85 55
2018 Not a person with a disability 26 74 246

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 10 90 77
2020 Not a person with a disability 19 81 230
2019 Person with a disability 8 92 61
2019 Not a person with a disability 19 81 292
2018 Person with a disability 10 90 55
2018 Not a person with a disability 17 83 246

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 9 91 77
2020 Not a person with a disability 6 94 230
2019 Person with a disability 12 88 61
2019 Not a person with a disability 10 90 292

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 25 75 77
2020 Not a person with a disability 26 74 230
2019 Person with a disability 33 67 61
2019 Not a person with a disability 28 72 292
2018 Person with a disability 21 79 55
2018 Not a person with a disability 26 74 247

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 20 80 77
2020 Not a person with a disability 17 83 230
2019 Person with a disability 22 78 61
2019 Not a person with a disability 22 78 292
2018 Person with a disability 23 77 55
2018 Not a person with a disability 21 79 246

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 8 92 77
2020 Not a person with a disability 13 87 230

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 18 82 77
2020 Not a person with a disability 24 76 230
2019 Person with a disability 10 90 61
2019 Not a person with a disability 17 83 292
2018 Person with a disability 14 86 55
2018 Not a person with a disability 20 80 246

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 0 100 77
2020 Not a person with a disability 0 100 230

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 63 37 77
2020 Not a person with a disability 4 96 230
2019 Person with a disability 72 28 61
2019 Not a person with a disability 4 96 292
2018 Person with a disability 74 26 55
2018 Not a person with a disability 3 97 246

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 0 100 77
2020 Not a person with a disability 0 100 230
2019 Person with a disability 0 100 61
2019 Not a person with a disability 0 100 292

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 10 90 77
2020 Not a person with a disability 18 82 230
2019 Person with a disability 14 86 61
2019 Not a person with a disability 19 81 292
2018 Person with a disability 19 81 55
2018 Not a person with a disability 24 76 247

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 45 55 77
2020 Not a person with a disability 25 75 230
2019 Person with a disability 36 64 60
2019 Not a person with a disability 25 75 286
2018 Person with a disability 48 52 55
2018 Not a person with a disability 23 77 247

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 18 82 77
2020 Not a person with a disability 9 91 230
2019 Person with a disability 15 85 60
2019 Not a person with a disability 10 90 286
2018 Person with a disability 27 73 55
2018 Not a person with a disability 10 90 247

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 24 76 77
2020 Not a person with a disability 8 92 230
2019 Person with a disability 20 80 60
2019 Not a person with a disability 10 90 286
2018 Person with a disability 39 61 55
2018 Not a person with a disability 12 88 247

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 10 90 77
2020 Not a person with a disability 3 97 230
2018 Person with a disability 14 86 55
2018 Not a person with a disability 4 96 247

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 11 89 77
2020 Not a person with a disability 3 97 230
2019 Person with a disability 13 87 60
2019 Not a person with a disability 2 98 286
2018 Person with a disability 13 87 55
2018 Not a person with a disability 5 95 247

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 12 88 55
2018 Not a person with a disability 5 95 247

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 14 86 77
2020 Not a person with a disability 8 92 230
2019 Person with a disability 14 86 60
2019 Not a person with a disability 5 95 286
2018 Person with a disability 15 85 55
2018 Not a person with a disability 9 91 247

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 34 66 77
2020 Not a person with a disability 60 40 230
2019 Person with a disability 41 59 60
2019 Not a person with a disability 55 45 286
2018 Person with a disability 34 66 55
2018 Not a person with a disability 52 48 248

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 13 87 68
2020 Not a person with a disability 19 81 223

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Person with a disability 0 100 47
2019 Not a person with a disability 2 98 267

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 0 100 47
2018 Not a person with a disability 3 97 234

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 9 91 68
2020 Not a person with a disability 2 98 223

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 9 91 68
2020 Not a person with a disability 11 89 223
2018 Person with a disability 15 85 47
2018 Not a person with a disability 11 89 234

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 21 79 68
2020 Not a person with a disability 9 91 223
2018 Person with a disability 15 85 47
2018 Not a person with a disability 9 91 234

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 28 72 68
2020 Not a person with a disability 6 94 223
2019 Person with a disability 21 79 47
2019 Not a person with a disability 9 91 267
2018 Person with a disability 29 71 47
2018 Not a person with a disability 10 90 235

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 37 63 68
2020 Not a person with a disability 22 78 223
2019 Person with a disability 27 73 47
2019 Not a person with a disability 20 80 267
2018 Person with a disability 46 54 47
2018 Not a person with a disability 26 74 235

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 7 93 68
2020 Not a person with a disability 7 93 223
2018 Person with a disability 15 85 47
2018 Not a person with a disability 6 94 234

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 51 49 68
2020 Not a person with a disability 39 61 223
2019 Person with a disability 60 40 47
2019 Not a person with a disability 39 61 267
2018 Person with a disability 77 23 47
2018 Not a person with a disability 41 59 235

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 56 44 68
2020 Not a person with a disability 61 39 223
2019 Person with a disability 70 30 47
2019 Not a person with a disability 58 42 267
2018 Person with a disability 76 24 47
2018 Not a person with a disability 62 38 234

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 13 87 68
2020 Not a person with a disability 14 86 223
2018 Person with a disability 11 89 47
2018 Not a person with a disability 13 87 233

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 16 13 18 6 8 34 4 47 23 391
2020 Not a person with a disability 18 15 17 3 2 38 8 61 8 4786
2019 Person with a disability 13 14 24 8 6 26 9 42 21 336
2019 Not a person with a disability 18 13 20 3 3 33 10 55 10 5015
2018 Person with a disability 17 11 25 5 9 27 7 42 21 270
2018 Not a person with a disability 16 15 20 3 2 35 9 55 9 4039
2017 Person with a disability 13 16 22 7 12 25 6 41 28 369
2017 Not a person with a disability 16 16 20 3 3 35 8 56 10 5584
2014 Person with a disability 12 15 21 6 11 30 5 41 26 416
2014 Not a person with a disability 14 15 20 3 2 36 9 54 9 6178

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 30 29 18 8 6 10 1 66 15 393
2020 Not a person with a disability 35 31 15 3 2 12 1 77 6 4804
2019 Person with a disability 27 28 20 7 5 12 2 63 13 331
2019 Not a person with a disability 36 28 17 3 2 12 2 75 6 5017
2018 Person with a disability 30 22 21 6 8 11 2 60 16 269
2018 Not a person with a disability 31 32 17 3 2 13 1 74 6 4044
2017 Person with a disability 23 30 16 9 9 13 1 61 21 368
2017 Not a person with a disability 31 32 17 3 3 13 2 74 7 5574
2014 Person with a disability 21 26 19 6 9 18 1 58 18 416
2014 Not a person with a disability 26 28 19 3 2 19 2 69 6 6182

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 22 78 389
2020 Not a person with a disability 9 91 4791

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 50 50 392
2020 Not a person with a disability 11 89 4801
2019 Person with a disability 59 41 335
2019 Not a person with a disability 16 84 5027
2017 Person with a disability 58 42 370
2017 Not a person with a disability 18 82 5578
2014 Person with a disability 61 39 415
2014 Not a person with a disability 14 86 6168

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 92 8 198
2020 Not a person with a disability 34 66 504

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 82 18 198
2020 Not a person with a disability 82 18 506
2019 Person with a disability 88 12 199
2019 Not a person with a disability 82 18 819
2017 Person with a disability 84 16 216
2017 Not a person with a disability 81 19 991
2014 Person with a disability 81 19 251
2014 Not a person with a disability 79 21 869

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 53 26 6 10 5 0 0 79 15 162
2020 Not a person with a disability 50 32 8 8 1 0 0 82 9 412
2019 Person with a disability 42 35 5 10 6 2 0 79 16 168
2019 Not a person with a disability 54 32 4 6 3 1 0 87 9 661
2017 Person with a disability 41 30 9 14 6 1 0 71 20 181
2017 Not a person with a disability 53 33 6 6 2 0 0 86 8 813
2014 Person with a disability 46 31 5 15 3 0 1 77 18 206
2014 Not a person with a disability 52 33 7 4 2 1 1 87 6 699

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 49 24 8 9 8 2 1 75 17 393
2020 Not a person with a disability 50 31 7 4 1 2 4 86 6 4809
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 36 29 14 11 6 5 0 67 17 389
2020 Not a person with a disability 38 35 13 8 4 2 0 74 12 4778

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 41 39 10 8 1 1 0 81 9 393
2020 Not a person with a disability 43 42 8 5 1 1 0 85 6 4808

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 41 37 11 8 2 1 1 80 9 392
2020 Not a person with a disability 43 40 9 5 1 1 0 84 6 4794

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 27 30 23 10 2 2 5 62 14 388
2020 Not a person with a disability 33 38 19 6 1 1 2 73 8 4783

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 40 31 17 5 3 2 3 74 8 392
2020 Not a person with a disability 47 35 12 2 1 1 2 85 3 4799

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 73 13 6 1 1 5 1 92 2 392
2020 Not a person with a disability 73 18 4 0 0 4 1 95 1 4798

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 54 31 6 4 2 2 0 87 7 390
2020 Not a person with a disability 59 32 6 2 1 1 0 92 2 4782

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 48 27 6 8 10 1 0 76 18 392
2020 Not a person with a disability 52 30 8 6 3 1 1 83 9 4786

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 57 25 10 5 2 1 0 83 7 393
2020 Not a person with a disability 58 29 8 3 1 1 1 88 4 4794

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 98 2 80
2020 Not a person with a disability 98 2 1170

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 10 34 11 30 15 0 0 44 45 78
2020 Not a person with a disability 22 34 19 16 8 0 1 57 24 1145

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 46 33 9 5 4 2 0 81 10 391
2020 Not a person with a disability 48 38 9 3 1 1 0 87 4 4796
2019 Person with a disability 37 39 11 8 3 2 0 78 11 335
2019 Not a person with a disability 40 39 12 6 2 2 0 80 8 5009
2018 Person with a disability 35 40 13 7 4 1 0 75 12 268
2018 Not a person with a disability 39 39 11 5 3 2 0 81 8 4048
2017 Person with a disability 29 38 14 7 9 2 1 69 17 370
2017 Not a person with a disability 34 40 13 6 5 2 0 76 11 5583

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 36 24 11 14 13 2 0 61 28 392
2020 Not a person with a disability 41 31 10 10 6 1 1 73 17 4796

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 47 22 12 7 7 4 0 72 15 392
2020 Not a person with a disability 52 28 11 4 2 3 1 83 6 4773

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 32 29 16 12 10 2 0 62 22 391
2020 Not a person with a disability 36 35 15 8 4 2 0 73 12 4801
2019 Person with a disability 20 31 18 15 14 1 0 52 30 336
2019 Not a person with a disability 29 37 16 11 6 1 0 66 17 5020
2018 Person with a disability 21 32 19 14 13 1 0 54 27 270
2018 Not a person with a disability 27 37 15 11 6 2 0 66 18 4052
2017 Person with a disability 14 31 14 21 17 1 1 46 39 370
2017 Not a person with a disability 21 40 15 13 9 2 0 62 23 5585

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 21 47 8 15 5 1 2 71 21 79
2020 Not a person with a disability 25 48 12 11 3 0 0 74 14 1171
2019 Person with a disability 23 44 7 13 11 0 1 68 25 69
2019 Not a person with a disability 26 48 12 9 3 1 1 75 12 1195

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 35 21 16 11 16 1 1 56 28 392
2020 Not a person with a disability 41 25 16 8 8 0 2 67 16 4809

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 26 26 22 10 15 0 1 53 25 389
2020 Not a person with a disability 35 32 18 8 6 0 1 68 14 4786
2019 Person with a disability 21 19 24 13 20 1 1 41 34 334
2019 Not a person with a disability 23 29 21 13 13 0 1 52 27 5028
2018 Person with a disability 20 18 20 17 23 0 2 39 41 270
2018 Not a person with a disability 17 25 24 14 18 1 2 43 33 4046
2017 Person with a disability 15 23 18 15 28 1 2 39 43 369
2017 Not a person with a disability 18 24 20 14 21 1 2 43 36 5577

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 17 22 24 17 18 0 0 40 36 390
2020 Not a person with a disability 16 25 27 18 14 0 0 41 32 4804
2019 Person with a disability 20 27 22 18 12 1 1 48 30 334
2019 Not a person with a disability 19 30 26 15 10 0 1 49 25 5030
2018 Person with a disability 16 21 29 19 12 0 3 38 32 266
2018 Not a person with a disability 15 28 29 17 11 1 1 43 28 4047
2017 Person with a disability 16 26 26 16 14 1 1 44 30 368
2017 Not a person with a disability 15 27 27 17 13 0 1 43 30 5577

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 21 24 22 17 13 1 2 46 31 390
2020 Not a person with a disability 24 29 23 13 10 0 1 54 23 4801
2019 Person with a disability 25 26 20 17 9 2 2 52 27 336
2019 Not a person with a disability 26 31 22 12 7 0 1 58 19 5005
2018 Person with a disability 22 21 27 14 13 0 3 44 28 271
2018 Not a person with a disability 21 31 24 13 9 1 2 53 23 4034
2017 Person with a disability 17 32 18 16 14 1 3 51 31 368
2017 Not a person with a disability 21 30 23 14 9 1 2 53 23 5569

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 20 21 24 14 18 0 2 42 33 389
2020 Not a person with a disability 22 26 22 16 12 1 2 49 29 4789
2019 Person with a disability 22 20 22 17 15 2 2 44 33 334
2019 Not a person with a disability 24 26 23 14 11 0 1 51 26 5005
2018 Person with a disability 17 18 23 16 21 1 3 37 39 270
2018 Not a person with a disability 19 25 25 16 12 1 2 45 29 4037
2017 Person with a disability 18 22 20 15 21 2 2 41 38 369
2017 Not a person with a disability 18 24 23 17 15 1 2 43 33 5576

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 38 24 14 7 12 1 4 65 20 388
2020 Not a person with a disability 36 25 17 10 8 0 3 64 19 4784
2019 Person with a disability 48 19 11 6 5 1 11 76 12 332
2019 Not a person with a disability 48 25 12 5 4 0 5 77 10 5006
2018 Person with a disability 41 24 12 4 6 1 12 75 11 270
2018 Not a person with a disability 42 26 14 7 5 1 7 73 12 4027
2017 Person with a disability 39 24 12 5 6 2 11 72 13 367
2017 Not a person with a disability 40 25 15 6 5 1 9 71 12 5565

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 23 20 22 18 17 0 0 43 35 391
2020 Not a person with a disability 23 26 23 14 13 0 1 49 28 4797
2019 Person with a disability 26 27 20 12 14 0 1 54 26 333
2019 Not a person with a disability 33 31 19 10 7 0 1 64 17 5009
2018 Person with a disability 28 19 21 15 15 0 2 48 31 268
2018 Not a person with a disability 30 29 20 11 9 1 1 59 20 4040
2017 Person with a disability 20 29 22 14 14 1 1 49 28 367
2017 Not a person with a disability 27 31 22 11 8 0 1 59 20 5566

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 26 22 16 14 15 0 8 52 31 390
2020 Not a person with a disability 28 22 18 11 11 0 9 56 24 4789

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 24 30 25 11 8 1 1 55 20 389
2020 Not a person with a disability 33 35 19 7 3 1 2 70 10 4779
2019 Person with a disability 21 31 21 13 11 2 1 53 25 330
2019 Not a person with a disability 29 36 20 8 4 1 1 67 13 5009
2018 Person with a disability 19 27 26 12 10 2 3 49 24 271
2018 Not a person with a disability 25 36 23 9 5 1 1 62 14 4034
2017 Person with a disability 18 25 25 16 12 1 3 45 29 364
2017 Not a person with a disability 26 33 21 11 7 1 1 61 18 5567

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 20 28 26 13 10 1 1 50 24 390
2020 Not a person with a disability 25 34 23 11 5 0 1 61 16 4782
2019 Person with a disability 20 31 24 12 9 2 2 53 22 330
2019 Not a person with a disability 25 34 22 11 6 0 1 61 17 5003
2018 Person with a disability 18 25 29 15 9 1 3 45 25 271
2018 Not a person with a disability 22 33 25 12 6 1 1 56 18 4037
2017 Person with a disability 17 25 24 18 14 1 2 43 32 365
2017 Not a person with a disability 21 32 23 14 7 1 2 55 22 5558

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 28 28 20 14 9 1 1 57 23 390
2020 Not a person with a disability 35 32 18 9 4 0 1 68 14 4782
2019 Person with a disability 24 27 22 12 12 0 2 52 25 328
2019 Not a person with a disability 32 32 19 10 5 0 1 65 16 4997
2018 Person with a disability 22 30 18 17 11 1 1 54 28 269
2018 Not a person with a disability 27 34 21 11 6 1 1 62 17 4029
2017 Person with a disability 19 25 23 13 16 1 2 45 30 364
2017 Not a person with a disability 27 33 20 11 7 1 2 61 19 5563

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 36 23 17 12 11 0 1 60 23 389
2020 Not a person with a disability 48 26 14 6 4 0 1 75 11 4774
2019 Person with a disability 32 27 18 11 11 1 1 60 22 326
2019 Not a person with a disability 44 27 14 7 6 0 1 72 13 5003

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 23 29 22 12 13 0 0 52 26 390
2020 Not a person with a disability 26 32 24 11 5 0 1 59 17 4789

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 21 29 20 17 12 1 0 50 30 391
2020 Not a person with a disability 25 33 23 12 6 0 1 58 18 4786
2019 Person with a disability 27 26 26 9 8 1 3 55 18 331
2019 Not a person with a disability 35 33 19 8 4 0 1 69 12 4997
2018 Person with a disability 28 29 20 12 8 1 2 59 21 268
2018 Not a person with a disability 28 33 22 10 5 1 1 62 15 4016
2017 Person with a disability 25 28 20 12 10 2 3 56 23 364
2017 Not a person with a disability 29 32 21 10 6 1 2 63 16 5552

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 38 30 16 6 8 0 1 70 14 391
2020 Not a person with a disability 45 30 16 5 2 0 1 76 8 4769
2019 Person with a disability 41 22 20 7 7 0 3 65 14 326
2019 Not a person with a disability 53 24 12 5 4 0 2 79 9 4997
2018 Person with a disability 40 23 12 9 12 2 3 66 22 270
2018 Not a person with a disability 50 24 13 6 4 1 2 76 10 4024
2017 Person with a disability 33 28 17 9 10 1 2 63 19 369
2017 Not a person with a disability 49 26 13 6 4 0 2 77 10 5583

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 24 30 23 12 9 0 1 55 22 391
2020 Not a person with a disability 33 37 19 7 3 0 1 71 10 4772

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 50 20 15 6 8 0 1 71 14 388
2020 Not a person with a disability 69 17 5 2 1 1 6 91 3 4773
2019 Person with a disability 45 21 13 10 8 1 3 68 18 328
2019 Not a person with a disability 74 12 4 2 1 1 7 93 3 4994
2018 Person with a disability 43 23 11 7 12 1 4 69 20 270
2018 Not a person with a disability 68 15 6 3 2 1 6 89 5 4039

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 64 12 10 5 6 2 2 79 11 392
2020 Not a person with a disability 80 9 3 2 2 1 4 93 4 4761
2019 Person with a disability 56 13 9 7 10 1 3 72 19 334
2019 Not a person with a disability 74 11 5 3 3 1 3 88 7 4991
2018 Person with a disability 53 15 7 7 12 3 3 73 20 271
2018 Not a person with a disability 69 12 6 4 3 1 4 87 7 4023
2017 Person with a disability 47 17 10 11 11 1 3 67 23 369
2017 Not a person with a disability 69 13 6 4 3 1 4 87 7 5582

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 65 20 7 2 3 1 2 88 5 392
2020 Not a person with a disability 70 18 6 2 1 0 3 91 3 4767
2019 Person with a disability 50 28 9 6 6 0 2 79 11 332
2019 Not a person with a disability 58 26 9 3 2 0 2 86 5 4979
2018 Person with a disability 55 22 9 7 4 1 2 80 12 271
2018 Not a person with a disability 56 26 10 4 2 0 1 84 6 4034
2017 Person with a disability 45 31 10 6 6 1 2 78 12 368
2017 Not a person with a disability 53 28 10 4 2 0 3 83 7 5583

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 58 17 9 5 9 0 2 76 15 392
2020 Not a person with a disability 69 17 6 3 3 0 2 88 6 4776
2019 Person with a disability 47 22 13 8 9 1 1 70 16 332
2019 Not a person with a disability 61 19 9 5 4 0 2 82 9 4978
2018 Person with a disability 46 19 9 10 12 1 3 68 23 270
2018 Not a person with a disability 56 21 10 6 4 1 1 79 10 4030
2017 Person with a disability 40 23 11 11 12 1 2 65 24 368
2017 Not a person with a disability 57 21 9 5 5 0 3 80 10 5577

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 53 9 3 1 2 1 30 91 4 388
2020 Not a person with a disability 60 11 4 1 1 0 23 92 3 4776
2019 Person with a disability 48 11 5 1 3 1 31 86 6 329
2019 Not a person with a disability 55 12 5 2 1 0 25 90 4 4961
2018 Person with a disability 51 9 4 3 2 1 32 88 6 268
2018 Not a person with a disability 50 12 5 2 1 1 29 88 4 4017
2017 Person with a disability 45 13 6 2 2 1 32 86 6 369
2017 Not a person with a disability 51 13 5 2 1 0 27 89 5 5575

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 69 14 5 3 1 2 7 90 4 393
2020 Not a person with a disability 71 18 5 1 1 0 4 93 2 4795
2019 Person with a disability 62 20 6 0 2 1 8 90 3 331
2019 Not a person with a disability 69 17 6 2 1 0 5 91 3 4980
2018 Person with a disability 61 20 5 2 1 1 10 91 3 270
2018 Not a person with a disability 64 19 7 2 1 1 6 89 3 4017
2017 Person with a disability 57 22 8 2 2 1 9 88 4 366
2017 Not a person with a disability 62 19 7 3 1 1 7 88 4 5550

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 60 16 8 6 7 0 3 78 14 392
2020 Not a person with a disability 66 18 7 4 3 0 2 86 7 4788
2019 Person with a disability 60 17 7 2 7 2 5 83 10 332
2019 Not a person with a disability 71 14 5 3 3 0 3 88 7 4997
2018 Person with a disability 58 16 10 4 5 1 6 80 10 269
2018 Not a person with a disability 66 16 6 3 4 1 5 86 7 4038
2017 Person with a disability 50 21 11 6 6 1 4 75 13 368
2017 Not a person with a disability 62 18 7 4 4 1 4 84 8 5583

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 34 24 21 10 9 1 2 59 20 393
2020 Not a person with a disability 43 31 16 6 2 0 2 76 8 4800
2019 Person with a disability 36 28 17 8 8 0 4 67 16 331
2019 Not a person with a disability 53 27 11 3 2 0 2 83 5 4988
2018 Person with a disability 38 26 18 9 5 1 2 67 14 270
2018 Not a person with a disability 48 29 13 4 2 0 3 80 6 4033
2017 Person with a disability 31 29 21 10 6 1 3 62 16 369
2017 Not a person with a disability 50 30 11 4 1 0 3 83 6 5572

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 22 35 27 10 5 0 1 58 15 392
2020 Not a person with a disability 27 43 22 6 3 0 0 70 8 4807

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 8 25 35 21 11 1 0 33 32 394
2020 Not a person with a disability 12 34 36 14 5 0 0 45 19 4801
2019 Person with a disability 11 24 39 17 9 0 0 35 26 336
2019 Not a person with a disability 16 36 34 10 4 0 0 52 14 5030
2018 Person with a disability 6 31 33 19 11 0 0 37 30 269
2018 Not a person with a disability 14 34 36 12 4 0 0 48 16 4063
2017 Person with a disability 6 22 40 18 13 0 1 29 31 369
2017 Not a person with a disability 11 31 37 13 6 0 0 43 19 5583

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 24 23 34 13 6 0 0 19 47 392
2020 Not a person with a disability 11 20 39 21 8 0 0 29 32 4791
2019 Person with a disability 18 22 35 18 6 0 1 25 40 335
2019 Not a person with a disability 9 16 40 25 10 0 0 35 24 4992
2018 Person with a disability 20 20 36 15 9 0 0 24 40 269
2018 Not a person with a disability 8 18 40 23 10 0 0 34 26 4008
2017 Person with a disability 20 22 39 11 6 0 1 18 43 368
2017 Not a person with a disability 9 19 41 22 8 0 0 31 28 5584
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 36 43 20 0 54 46 393
2020 Not a person with a disability 27 51 20 1 66 34 4810

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 35 65 146
2020 Not a person with a disability 34 66 1308

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 37 15 11 11 14 1 10 59 29 393
2020 Not a person with a disability 43 20 12 7 5 1 11 72 14 4803
2019 Person with a disability 34 18 13 10 17 2 6 56 30 331
2019 Not a person with a disability 38 19 15 9 11 1 7 62 22 4932
2018 Person with a disability 30 12 16 9 19 1 12 49 33 270
2018 Not a person with a disability 34 18 15 11 11 2 10 59 24 4048

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 12 22 12 17 33 0 3 35 52 145
2020 Not a person with a disability 11 21 18 21 22 2 5 35 46 1307

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 4 18 7 22 44 2 2 24 69 146
2020 Not a person with a disability 6 16 17 23 34 1 3 23 59 1308
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