2020 Public Service Employee Survey Results by Theme for Health Canada by Question 116. Are you an Indigenous person?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 41 39 6 10 4 0 0 80 14 98
2020 Non-Indigenous 41 40 10 6 3 0 0 81 9 5079
2019 Indigenous 44 33 11 8 4 0 0 77 11 136
2019 Non-Indigenous 39 40 11 7 4 0 0 78 10 5240
2018 Indigenous 43 37 10 7 4 0 0 79 11 129
2018 Non-Indigenous 36 42 11 7 4 0 0 78 11 4161
2017 Indigenous 45 35 9 8 3 0 0 79 11 409
2017 Non-Indigenous 33 44 10 8 5 0 0 77 13 5565
2014 Indigenous 40 38 8 9 5 0 0 78 15 395
2014 Non-Indigenous 29 45 11 10 6 0 0 74 15 6205

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 42 37 8 5 8 0 0 79 13 98
2020 Non-Indigenous 40 37 11 8 4 0 0 77 12 5049
2019 Indigenous 37 34 8 11 9 1 0 72 20 136
2019 Non-Indigenous 37 37 12 9 5 0 0 74 15 5229
2018 Indigenous 35 37 9 11 6 2 0 73 17 129
2018 Non-Indigenous 35 37 12 9 6 0 0 72 15 4179
2017 Indigenous 35 33 12 12 7 1 0 68 20 409
2017 Non-Indigenous 31 37 12 11 9 0 0 68 19 5554

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 58 29 8 3 2 0 0 87 5 98
2020 Non-Indigenous 54 33 9 3 1 0 0 87 4 5042
2019 Indigenous 60 27 9 2 3 0 0 87 5 135
2019 Non-Indigenous 53 32 9 3 2 0 0 86 5 5218
2018 Indigenous 56 29 10 4 1 0 0 85 5 127
2018 Non-Indigenous 50 35 10 3 2 0 0 85 5 4156
2017 Indigenous 62 29 5 3 1 0 0 90 4 408
2017 Non-Indigenous 51 35 9 3 2 0 0 86 5 5552
2014 Indigenous 70 22 5 1 1 1 0 93 2 395
2014 Non-Indigenous 58 30 7 3 1 0 0 89 4 6202

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 51 34 6 5 4 0 0 85 9 98
2020 Non-Indigenous 46 37 9 5 2 0 0 84 7 5078
2019 Indigenous 47 36 5 7 5 0 1 84 12 137
2019 Non-Indigenous 44 38 10 5 2 0 0 82 8 5246
2018 Indigenous 45 37 11 3 4 0 0 82 7 129
2018 Non-Indigenous 40 41 10 5 3 0 0 81 8 4176
2017 Indigenous 55 30 8 4 2 0 0 85 6 404
2017 Non-Indigenous 39 40 11 6 4 0 0 79 9 5545
2014 Indigenous 50 32 8 5 3 1 0 83 9 393
2014 Non-Indigenous 38 40 11 7 4 0 0 78 11 6207

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 48 23 17 10 3 0 0 71 12 98
2020 Non-Indigenous 48 32 12 5 3 1 0 80 8 5059
2019 Indigenous 42 32 11 10 4 0 0 74 15 136
2019 Non-Indigenous 42 33 15 6 4 1 0 75 10 5229
2018 Indigenous 43 32 13 6 6 0 0 75 12 127
2018 Non-Indigenous 40 33 16 6 4 1 0 73 10 4168
2017 Indigenous 46 28 13 8 6 0 0 74 14 407
2017 Non-Indigenous 34 34 17 8 6 1 0 68 15 5554
2014 Indigenous 30 31 17 11 9 1 0 62 21 393
2014 Non-Indigenous 26 37 18 10 7 1 0 64 18 6208

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 48 28 13 9 3 0 0 76 12 97
2020 Non-Indigenous 46 34 11 5 3 0 0 81 8 5042
2019 Indigenous 44 31 12 9 4 0 0 75 13 134
2019 Non-Indigenous 40 36 14 6 3 0 0 76 10 5196
2018 Indigenous 44 32 11 9 3 0 0 76 12 128
2018 Non-Indigenous 38 36 14 7 4 0 0 75 11 4143
2017 Indigenous 46 31 11 8 4 0 0 77 12 407
2017 Non-Indigenous 33 37 16 9 6 0 0 70 14 5565
2014 Indigenous 30 34 15 12 8 1 0 64 21 393
2014 Non-Indigenous 26 39 16 12 7 0 0 65 18 6208

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 48 18 12 9 9 3 0 69 19 98
2020 Non-Indigenous 41 25 17 8 5 3 0 69 13 5076
2019 Indigenous 39 20 17 10 10 4 0 62 20 136
2019 Non-Indigenous 36 26 19 10 6 3 0 64 17 5245
2018 Indigenous 41 23 18 9 8 0 0 65 17 128
2018 Non-Indigenous 34 26 19 10 7 4 0 63 17 4179
2017 Indigenous 43 19 14 9 7 8 0 67 18 407
2017 Non-Indigenous 29 26 19 12 10 4 0 58 22 5555
2014 Indigenous 29 25 18 13 10 5 0 56 24 395
2014 Non-Indigenous 25 26 19 14 11 4 0 54 26 6209
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 63 16 14 4 2 0 1 79 6 98
2020 Non-Indigenous 53 25 12 4 2 1 3 82 6 5067
2019 Indigenous 48 20 16 4 6 3 3 72 11 137
2019 Non-Indigenous 51 26 12 4 3 1 3 80 7 5240

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 46 32 11 7 4 0 0 78 11 98
2020 Non-Indigenous 53 29 9 6 3 0 0 83 9 5073
2019 Indigenous 51 19 11 7 8 2 1 72 16 137
2019 Non-Indigenous 50 29 9 7 4 1 1 80 11 5223
2018 Indigenous 48 28 6 8 6 2 1 79 15 128
2018 Non-Indigenous 48 31 9 7 4 1 0 80 11 4132
2017 Indigenous 50 26 11 7 5 1 0 77 11 409
2017 Non-Indigenous 45 32 8 8 6 1 1 77 14 5560
2014 Indigenous 46 26 9 10 6 1 0 73 17 395
2014 Non-Indigenous 41 34 9 9 6 1 0 76 15 6204

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 60 25 9 3 2 1 0 85 5 97
2020 Non-Indigenous 60 24 8 4 3 0 0 85 7 5086
2019 Indigenous 64 17 4 4 9 1 0 82 13 136
2019 Non-Indigenous 56 26 8 6 4 0 0 82 9 5245
2018 Indigenous 56 21 10 8 5 0 1 77 13 128
2018 Non-Indigenous 52 27 10 6 4 0 0 79 11 4158
2017 Indigenous 54 22 12 6 5 0 0 76 11 406
2017 Non-Indigenous 52 26 9 7 5 0 0 78 13 5555
2014 Indigenous 54 22 9 8 7 1 0 76 15 393
2014 Non-Indigenous 48 28 10 7 6 0 0 77 13 6204

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 37 30 12 8 2 10 1 75 11 98
2020 Non-Indigenous 43 30 12 5 3 8 0 79 9 5083
2019 Indigenous 37 28 16 8 6 5 0 69 15 135
2019 Non-Indigenous 34 33 14 8 4 7 0 71 13 5237
2018 Indigenous 28 36 16 10 4 5 0 68 15 129
2018 Non-Indigenous 32 30 15 8 5 9 0 68 15 4185
2017 Indigenous 33 29 13 8 7 9 2 70 16 408
2017 Non-Indigenous 26 32 16 10 7 9 0 64 19 5567
2014 Indigenous 24 33 15 12 6 11 0 64 20 395
2014 Non-Indigenous 23 32 18 10 6 10 0 62 18 6202

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 40 25 14 11 4 5 0 69 16 97
2020 Non-Indigenous 38 34 14 7 4 2 0 74 12 5068
2019 Indigenous 34 30 13 16 4 3 0 66 20 135
2019 Non-Indigenous 30 34 17 11 6 3 0 66 17 5221
2018 Indigenous 28 36 15 14 6 1 0 64 20 129
2018 Non-Indigenous 29 32 17 12 7 3 0 63 20 4173
2017 Indigenous 33 29 14 11 6 5 1 67 18 409
2017 Non-Indigenous 22 33 18 13 10 3 0 57 24 5560
2014 Indigenous 22 29 19 15 11 4 0 53 27 391
2014 Non-Indigenous 20 32 21 14 9 3 0 54 24 6199

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 24 34 17 10 7 8 0 63 19 98
2020 Non-Indigenous 27 35 17 11 5 5 0 65 17 5066
2019 Indigenous 23 32 14 18 8 5 0 58 28 135
2019 Non-Indigenous 22 31 20 14 7 6 0 56 22 5219
2018 Indigenous 19 41 18 14 5 4 0 62 19 129
2018 Non-Indigenous 20 30 19 15 8 7 1 54 25 4168
2017 Indigenous 24 27 17 14 6 11 0 58 23 407
2017 Non-Indigenous 16 30 20 17 11 6 0 49 30 5560
2014 Indigenous 18 26 16 17 15 7 0 48 35 395
2014 Non-Indigenous 13 28 23 19 11 6 0 44 32 6202

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 25 34 19 14 6 3 0 60 20 98
2020 Non-Indigenous 25 38 16 13 6 2 0 64 19 5083
2019 Indigenous 24 30 16 15 11 3 0 56 27 134
2019 Non-Indigenous 20 33 18 17 9 3 0 54 27 5232
2018 Indigenous 18 40 12 18 9 3 0 60 28 129
2018 Non-Indigenous 19 31 17 18 10 4 0 52 30 4181
2017 Indigenous 21 31 14 15 10 9 0 57 28 409
2017 Non-Indigenous 16 31 18 18 13 4 0 49 32 5563
2014 Indigenous 17 28 18 17 15 4 0 47 34 394
2014 Non-Indigenous 14 31 19 20 13 3 0 46 34 6199
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 37 34 11 9 7 1 1 72 16 97
2020 Non-Indigenous 38 37 11 9 5 0 0 75 13 5074
2019 Indigenous 32 33 11 11 12 1 0 65 23 137
2019 Non-Indigenous 32 37 13 11 6 0 0 70 17 5241
2018 Indigenous 27 38 15 11 8 1 0 65 20 128
2018 Non-Indigenous 31 35 15 11 7 0 0 67 18 4173
2017 Indigenous 33 29 17 11 9 1 0 63 20 409
2017 Non-Indigenous 27 36 15 12 10 0 0 64 22 5566
2014 Indigenous 24 36 15 12 12 1 0 61 24 394
2014 Non-Indigenous 23 36 16 15 10 0 0 59 24 6207

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 44 37 8 6 5 0 0 81 11 98
2020 Non-Indigenous 40 41 9 7 3 0 0 81 10 5051
2019 Indigenous 43 32 12 7 6 0 0 75 12 136
2019 Non-Indigenous 37 42 10 8 3 0 0 79 11 5217
2018 Indigenous 41 33 9 12 3 0 1 75 16 129
2018 Non-Indigenous 36 40 11 9 4 0 0 76 12 4173
2017 Indigenous 38 37 11 8 4 1 0 76 12 407
2017 Non-Indigenous 33 42 10 10 5 0 0 75 14 5560

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 46 31 9 8 5 0 0 78 13 98
2020 Non-Indigenous 50 30 10 6 3 0 0 81 9 5063
2019 Indigenous 47 23 11 6 10 2 1 72 16 137
2019 Non-Indigenous 47 31 10 7 4 1 0 78 11 5237
2018 Indigenous 46 31 7 8 6 1 1 79 14 127
2018 Non-Indigenous 43 34 11 7 4 1 1 78 11 4155
2017 Indigenous 49 25 13 8 4 1 1 75 12 409
2017 Non-Indigenous 43 32 10 7 6 0 1 76 13 5565
2014 Indigenous 46 27 8 12 5 1 1 75 17 395
2014 Non-Indigenous 40 35 11 8 5 1 0 75 14 6208

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 38 33 8 11 7 0 3 73 19 96
2020 Non-Indigenous 36 40 11 9 3 0 1 76 12 5055
2019 Indigenous 33 35 11 16 3 2 0 69 20 137
2019 Non-Indigenous 31 40 12 13 4 0 0 71 17 5226
2018 Indigenous 27 42 10 11 10 0 1 70 21 127
2018 Non-Indigenous 27 44 11 12 4 0 1 72 16 4174
2017 Indigenous 27 39 10 14 9 0 0 66 23 409
2017 Non-Indigenous 27 39 12 14 7 0 0 67 21 5563
2014 Indigenous 19 35 13 20 13 0 1 54 33 394
2014 Non-Indigenous 23 39 13 17 8 0 0 62 24 6206

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 54 23 12 6 4 0 1 78 10 98
2020 Non-Indigenous 54 24 10 5 4 2 1 80 9 5058

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 37 20 17 16 7 3 0 58 24 97
2020 Non-Indigenous 26 35 18 11 7 3 0 63 18 5056
2019 Indigenous 28 29 13 19 9 2 0 58 29 135
2019 Non-Indigenous 22 33 19 14 9 2 0 57 24 5233
2018 Indigenous 26 32 16 13 10 3 0 60 24 129
2018 Non-Indigenous 22 32 18 14 10 3 0 57 25 4166
2017 Indigenous 26 40 12 12 8 2 1 67 21 407
2017 Non-Indigenous 22 32 16 16 12 2 0 55 28 5552
2014 Indigenous 18 26 14 17 18 5 1 47 38 393
2014 Non-Indigenous 17 29 18 19 14 2 0 47 34 6208

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 37 18 8 16 17 2 2 57 34 97
2020 Non-Indigenous 24 28 15 15 13 3 2 55 29 5081
2019 Indigenous 25 28 8 13 23 4 0 55 37 136
2019 Non-Indigenous 21 27 16 16 16 2 1 50 33 5245
2018 Indigenous 19 27 15 15 23 1 1 46 38 129
2018 Non-Indigenous 18 29 15 15 17 3 2 50 34 4165
2017 Indigenous 23 26 16 12 19 2 1 52 32 406
2017 Non-Indigenous 18 24 14 17 21 3 2 45 40 5553
2014 Indigenous 14 21 17 18 24 3 2 37 45 395
2014 Non-Indigenous 13 22 15 20 25 3 2 37 48 6205

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 53 22 11 6 3 0 4 79 9 97
2020 Non-Indigenous 45 24 14 7 5 1 4 73 12 5087
2019 Indigenous 48 32 9 2 5 1 3 84 7 135
2019 Non-Indigenous 50 25 13 5 3 1 4 78 8 5235

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 56 13 15 9 4 0 2 71 14 98
2020 Non-Indigenous 46 26 15 6 3 1 3 75 10 5080
2019 Indigenous 45 23 20 4 4 2 2 71 8 136
2019 Non-Indigenous 44 26 16 6 4 1 3 73 11 5231

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 68 15 7 6 1 1 2 86 7 97
2020 Non-Indigenous 74 8 4 2 2 4 4 91 5 5068
2019 Indigenous 68 11 9 4 4 1 2 82 8 136
2019 Non-Indigenous 75 8 4 2 3 4 4 90 5 5219

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 77 9 2 3 6 0 3 88 9 97
2020 Non-Indigenous 73 11 4 2 1 2 8 93 3 5069
2019 Indigenous 77 8 4 2 5 1 4 89 7 135
2019 Non-Indigenous 78 7 3 1 1 2 9 94 3 5226

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 44 35 6 5 8 0 1 80 14 98
2020 Non-Indigenous 37 40 11 8 4 0 0 77 12 5046
2019 Indigenous 37 34 13 8 7 1 0 71 15 134
2019 Non-Indigenous 34 40 12 9 5 0 0 74 14 5217
2018 Indigenous 29 42 13 8 5 1 1 73 14 127
2018 Non-Indigenous 32 40 13 10 5 0 0 72 15 4168
2017 Indigenous 38 36 13 7 6 0 0 74 13 406
2017 Non-Indigenous 31 41 11 10 6 0 0 72 17 5549
2014 Indigenous 24 42 12 12 9 0 1 66 22 395
2014 Non-Indigenous 22 43 13 14 8 0 0 65 22 6211

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 41 37 11 5 5 0 1 78 10 98
2020 Non-Indigenous 41 35 13 7 4 0 0 76 11 5064
2019 Indigenous 38 30 21 7 4 0 0 68 11 136
2019 Non-Indigenous 38 35 15 8 5 0 0 73 12 5235
2018 Indigenous 37 40 17 3 3 0 0 77 6 128
2018 Non-Indigenous 36 34 15 10 5 0 0 70 15 4146
2017 Indigenous 42 30 15 8 5 0 0 72 12 407
2017 Non-Indigenous 34 35 14 10 6 0 0 70 17 5558
2014 Indigenous 34 37 12 10 7 0 0 71 17 395
2014 Non-Indigenous 29 37 15 12 7 0 0 65 19 6209

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 49 30 12 7 2 0 0 78 9 96
2020 Non-Indigenous 38 41 10 7 2 0 0 80 10 5056
2019 Indigenous 42 30 11 10 5 1 1 73 16 134
2019 Non-Indigenous 35 40 12 8 3 0 0 76 12 5164
2018 Indigenous 35 36 15 10 4 1 0 71 14 128
2018 Non-Indigenous 34 36 14 10 5 0 1 71 15 4169
2017 Indigenous 45 27 15 10 4 0 0 71 14 408
2017 Non-Indigenous 33 37 13 10 6 0 0 71 16 5547
2014 Indigenous 27 38 13 14 8 1 0 65 22 393
2014 Non-Indigenous 28 39 15 11 7 0 0 67 18 6206

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 29 42 15 7 2 4 0 74 10 97
2020 Non-Indigenous 24 44 17 7 3 4 1 71 10 5064
2019 Indigenous 21 38 15 13 4 7 1 64 19 134
2019 Non-Indigenous 21 42 19 9 3 4 1 67 13 5237
2018 Indigenous 22 40 20 10 7 2 0 63 17 128
2018 Non-Indigenous 22 37 22 9 5 4 0 62 15 4174
2017 Indigenous 27 30 17 11 8 7 0 62 20 408
2017 Non-Indigenous 19 36 21 12 7 5 0 59 20 5555

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 53 28 8 4 8 0 0 80 12 98
2020 Non-Indigenous 46 32 9 8 4 0 0 78 12 5061
2019 Indigenous 49 26 9 7 6 2 0 77 13 135
2019 Non-Indigenous 50 30 9 6 4 0 0 81 10 5231
2018 Indigenous 46 36 9 3 7 0 0 81 10 128
2018 Non-Indigenous 47 32 9 7 4 0 0 80 11 4169
2017 Indigenous 48 26 12 9 5 0 0 74 14 409
2017 Non-Indigenous 44 32 9 8 6 0 0 77 14 5556
2014 Indigenous 37 32 11 8 10 1 0 70 19 395
2014 Non-Indigenous 38 35 11 9 6 0 0 74 15 6203

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 35 35 18 10 2 1 0 70 12 98
2020 Non-Indigenous 32 33 18 9 7 0 0 65 16 5050
2019 Indigenous 40 32 15 6 6 0 1 73 12 137
2019 Non-Indigenous 38 33 17 7 4 0 0 72 12 5212
2018 Indigenous 36 37 9 12 5 1 0 74 17 128
2018 Non-Indigenous 38 33 17 8 5 0 1 71 13 4191
2017 Indigenous 37 35 17 6 3 0 2 73 10 407
2017 Non-Indigenous 34 37 16 8 5 0 1 72 13 5567
2014 Indigenous 33 31 20 7 7 0 2 65 15 395
2014 Non-Indigenous 33 37 18 7 5 0 1 70 12 6206

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 34 66 98
2020 Non-Indigenous 42 58 5084

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 61 15 10 1 2 3 8 85 4 96
2020 Non-Indigenous 59 17 7 2 1 4 9 89 3 5081

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Indigenous 30 38 32 98
2020 Non-Indigenous 25 38 37 5085
2019 Indigenous 32 29 39 136
2019 Non-Indigenous 30 33 36 5256
2018 Indigenous 31 27 42 129
2018 Non-Indigenous 30 34 37 4185
2017 Indigenous 26 38 36 407
2017 Non-Indigenous 31 34 34 5564
2014 Indigenous 27 40 33 394
2014 Non-Indigenous 30 34 36 6211

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Indigenous 7 37 42 0 0 14 29
2020 Non-Indigenous 12 41 31 3 8 5 1260
2019 Indigenous 6 43 36 5 8 2 43
2019 Non-Indigenous 10 36 33 3 11 7 1563
2018 Indigenous 10 23 42 6 6 13 40
2018 Non-Indigenous 12 33 33 4 13 5 1203
2017 Indigenous 16 28 29 10 8 8 128
2017 Non-Indigenous 12 32 36 7 7 8 1726
2014 Indigenous 9 27 29 16 9999 19 114
2014 Non-Indigenous 11 30 39 9 9999 10 1858
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 52 35 8 4 1 0 0 87 5 98
2020 Non-Indigenous 53 36 7 3 1 0 0 89 4 5048
2019 Indigenous 55 26 11 5 2 1 0 82 7 136
2019 Non-Indigenous 47 38 8 4 2 0 0 86 6 5219
2018 Indigenous 49 39 6 2 2 2 0 90 4 129
2018 Non-Indigenous 48 38 7 4 2 0 0 87 6 4181
2017 Indigenous 48 34 9 5 3 1 0 83 8 409
2017 Non-Indigenous 42 40 9 5 3 0 0 83 9 5558
2014 Indigenous 42 39 10 3 5 1 0 81 9 395
2014 Non-Indigenous 38 41 11 6 3 0 0 80 9 6203

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 30 44 19 3 1 3 0 76 4 98
2020 Non-Indigenous 31 46 15 5 2 1 0 78 7 5079
2019 Indigenous 28 45 14 6 4 3 0 75 10 134
2019 Non-Indigenous 28 43 17 8 2 2 0 72 11 5243
2018 Indigenous 35 32 17 10 5 2 0 68 15 128
2018 Non-Indigenous 27 43 18 9 3 1 0 70 12 4168
2017 Indigenous 35 35 13 9 6 3 0 72 15 409
2017 Non-Indigenous 25 42 17 9 5 2 0 69 14 5556
2014 Indigenous 27 39 13 11 7 4 0 68 18 395
2014 Non-Indigenous 23 42 19 9 4 2 0 66 14 6206

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 6 24 30 25 13 1 1 38 31 97
2020 Non-Indigenous 9 23 38 21 9 1 1 30 32 5080
2019 Indigenous 12 22 33 19 12 2 0 31 35 137
2019 Non-Indigenous 9 23 37 21 9 1 1 31 32 5239
2018 Indigenous 10 25 32 18 9 2 4 29 37 129
2018 Non-Indigenous 9 23 36 20 9 1 2 29 33 4178
2017 Indigenous 9 19 36 20 11 1 5 33 29 409
2017 Non-Indigenous 11 24 37 17 7 1 3 26 36 5537
2014 Indigenous 11 28 32 17 7 3 2 25 41 393
2014 Non-Indigenous 11 28 38 16 6 1 2 22 39 6186

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 5 20 28 26 15 2 3 43 27 97
2020 Non-Indigenous 6 13 26 32 19 2 2 53 19 5060
2019 Indigenous 11 14 30 23 19 3 0 43 26 137
2019 Non-Indigenous 7 15 28 28 17 2 2 47 24 5220
2018 Indigenous 12 20 32 17 13 3 4 31 34 126
2018 Non-Indigenous 8 15 29 27 16 3 3 45 25 4157
2017 Indigenous 11 14 25 23 18 2 6 45 28 404
2017 Non-Indigenous 11 18 30 23 13 2 4 38 31 5528
2014 Indigenous 17 23 28 14 12 3 2 28 42 393
2014 Non-Indigenous 12 21 31 21 9 2 2 32 36 6180

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 13 33 29 10 12 2 1 23 47 97
2020 Non-Indigenous 14 22 33 18 10 2 2 29 37 5064
2019 Indigenous 19 26 22 19 9 3 3 30 47 136
2019 Non-Indigenous 18 25 29 16 9 2 2 26 44 5224
2018 Indigenous 21 26 30 9 9 1 4 19 49 123
2018 Non-Indigenous 19 25 29 16 8 2 3 25 45 4165
2017 Indigenous 17 21 34 11 11 3 3 24 40 407
2017 Non-Indigenous 21 25 28 14 7 2 3 22 49 5534
2014 Indigenous 27 29 26 8 5 4 2 14 59 392
2014 Non-Indigenous 27 28 25 11 5 1 2 17 57 6180

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 8 13 41 22 14 2 0 36 22 97
2020 Non-Indigenous 9 17 33 25 13 1 1 39 27 5052
2019 Indigenous 9 13 31 28 16 2 2 45 23 135
2019 Non-Indigenous 8 16 33 25 15 1 2 41 25 5210
2018 Indigenous 9 22 33 13 19 1 3 34 32 125
2018 Non-Indigenous 10 17 32 25 13 1 2 39 28 4148
2017 Indigenous 9 15 28 23 18 3 5 44 25 405
2017 Non-Indigenous 11 18 33 24 11 1 3 36 30 5511
2014 Indigenous 10 22 35 18 9 3 3 29 34 391
2014 Non-Indigenous 10 20 35 24 8 1 2 33 31 6178

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 10 25 27 24 12 2 2 37 35 96
2020 Non-Indigenous 12 20 29 23 13 1 2 37 33 5073
2019 Indigenous 16 20 25 22 14 1 2 37 37 136
2019 Non-Indigenous 13 21 27 21 14 1 2 37 35 5230
2018 Indigenous 16 23 27 19 10 2 3 30 41 125
2018 Non-Indigenous 14 23 28 19 11 2 3 31 39 4168
2017 Indigenous 15 14 29 20 13 3 5 37 32 407
2017 Non-Indigenous 19 24 27 16 9 2 4 27 45 5535
2014 Indigenous 25 26 22 11 10 3 3 22 55 394
2014 Non-Indigenous 23 26 28 14 6 1 2 21 51 6185

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 12 14 28 25 14 4 2 41 28 97
2020 Non-Indigenous 7 15 27 27 18 3 2 48 23 5042
2019 Indigenous 11 16 23 28 17 2 2 47 29 137
2019 Non-Indigenous 10 17 28 24 16 3 3 42 28 5218
2018 Indigenous 15 19 26 16 17 3 4 35 36 127
2018 Non-Indigenous 10 18 26 24 14 4 4 41 30 4158
2017 Indigenous 13 17 26 16 14 8 6 34 35 409
2017 Non-Indigenous 13 18 29 22 12 2 5 36 33 5534
2014 Indigenous 17 18 23 19 16 4 3 38 37 393
2014 Non-Indigenous 11 17 28 25 12 2 4 39 31 6183

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 7 33 29 18 10 2 2 29 41 96
2020 Non-Indigenous 10 20 33 22 11 2 2 34 32 5054
2019 Indigenous 17 17 29 21 12 2 2 35 35 137
2019 Non-Indigenous 14 22 32 18 10 2 2 29 37 5219
2018 Indigenous 13 23 32 16 9 3 4 27 39 127
2018 Non-Indigenous 15 22 32 16 9 3 3 27 39 4174
2017 Indigenous 13 20 31 14 12 6 5 28 37 407
2017 Non-Indigenous 17 23 33 14 7 2 3 23 43 5541
2014 Indigenous 24 26 25 10 9 3 3 20 53 392
2014 Non-Indigenous 21 26 30 13 6 2 3 20 49 6188

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 7 18 39 24 10 1 0 34 26 98
2020 Non-Indigenous 5 14 39 29 12 1 1 42 19 5071
2019 Indigenous 9 18 33 23 13 2 3 37 29 137
2019 Non-Indigenous 8 19 36 23 12 1 2 35 28 5231

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 22 35 19 16 5 4 0 59 21 98
2020 Non-Indigenous 21 39 20 12 4 3 0 62 17 5038
2019 Indigenous 15 41 15 17 9 3 0 58 27 134
2019 Non-Indigenous 16 35 23 17 6 4 0 53 24 5218

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 51 22 10 11 5 0 0 73 17 98
2020 Non-Indigenous 53 28 8 7 4 1 0 81 11 5064
2019 Indigenous 42 28 8 10 11 1 1 71 22 137
2019 Non-Indigenous 49 28 8 9 5 1 0 77 15 5230
2018 Indigenous 40 31 9 10 10 0 0 72 20 129
2018 Non-Indigenous 46 30 8 9 6 1 0 77 15 4165
2017 Indigenous 41 25 11 14 8 1 0 67 22 407
2017 Non-Indigenous 44 29 9 9 8 1 0 74 18 5563
2014 Indigenous 41 24 9 15 10 1 0 66 25 394
2014 Non-Indigenous 42 30 9 10 8 1 0 73 18 6206

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 56 33 4 5 2 0 0 89 7 98
2020 Non-Indigenous 61 28 5 4 2 0 0 89 6 5047
2019 Indigenous 47 31 7 7 8 0 0 78 15 136
2019 Non-Indigenous 54 31 6 7 3 0 0 85 9 5224
2018 Indigenous 47 37 8 7 2 0 0 84 9 129
2018 Non-Indigenous 53 31 7 6 3 0 0 84 9 4165
2017 Indigenous 40 35 10 9 6 0 0 75 15 408
2017 Non-Indigenous 45 36 7 8 4 0 0 81 11 5559
2014 Indigenous 38 38 10 9 5 1 0 77 13 395
2014 Non-Indigenous 42 38 8 8 3 0 0 80 11 6204

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 47 34 12 3 2 1 0 82 5 94
2020 Non-Indigenous 51 33 9 4 2 1 0 85 6 5035
2019 Indigenous 42 30 11 9 6 2 0 73 16 137
2019 Non-Indigenous 48 35 10 4 2 1 0 83 7 5232
2018 Indigenous 40 39 11 5 2 3 0 82 7 127
2018 Non-Indigenous 45 37 10 5 3 1 0 83 7 4171

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 47 34 11 4 2 2 0 82 6 98
2020 Non-Indigenous 40 40 11 5 2 2 0 81 7 5054
2019 Indigenous 40 29 14 9 4 5 0 72 13 136
2019 Non-Indigenous 39 39 13 5 2 2 0 80 8 5219
2018 Indigenous 47 32 12 5 4 0 0 79 9 128
2018 Non-Indigenous 45 37 10 5 2 1 0 83 7 4173
2017 Indigenous 49 30 10 6 4 1 0 80 10 408
2017 Non-Indigenous 39 40 11 5 3 2 0 81 8 5560
2014 Indigenous 39 38 9 8 4 3 0 79 12 395
2014 Non-Indigenous 41 38 12 5 3 2 0 80 7 6207

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 49 32 11 5 0 4 0 84 5 98
2020 Non-Indigenous 42 35 12 4 2 5 0 82 6 5069
2019 Indigenous 49 33 7 5 3 3 0 85 8 136
2019 Non-Indigenous 46 33 12 3 2 4 0 82 5 5211
2018 Indigenous 51 29 11 3 3 2 2 83 6 128
2018 Non-Indigenous 45 35 12 3 2 3 0 83 5 4168
2017 Indigenous 45 26 14 5 4 5 0 75 9 409
2017 Non-Indigenous 41 36 14 3 3 4 0 80 6 5552
2014 Indigenous 44 32 11 5 3 5 0 81 8 393
2014 Non-Indigenous 44 35 12 3 2 4 0 83 5 6206

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 53 34 5 6 2 0 0 87 8 98
2020 Non-Indigenous 56 32 7 3 2 0 0 88 5 5069
2019 Indigenous 56 28 6 5 5 0 0 83 10 136
2019 Non-Indigenous 52 33 9 4 2 1 0 86 5 5241
2018 Indigenous 50 41 5 3 1 0 0 91 4 128
2018 Non-Indigenous 50 34 9 4 3 0 0 85 6 4149
2017 Indigenous 54 28 8 6 3 0 0 82 9 407
2017 Non-Indigenous 44 38 9 5 4 0 0 82 9 5560
2014 Indigenous 45 35 8 7 4 0 0 81 11 395
2014 Non-Indigenous 45 38 9 5 3 0 0 83 8 6206

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 47 25 10 6 3 5 4 79 10 98
2020 Non-Indigenous 49 23 11 4 3 7 4 80 8 5076

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 43 27 16 5 2 5 1 76 7 98
2020 Non-Indigenous 37 34 15 5 2 7 1 76 7 5084

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 49 31 7 4 5 3 2 84 9 98
2020 Non-Indigenous 42 31 11 5 3 5 3 79 9 5069

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 30 23 21 4 9 8 5 60 15 98
2020 Non-Indigenous 29 30 16 7 4 8 6 68 12 5074
2019 Indigenous 31 26 14 11 10 3 4 61 23 136
2019 Non-Indigenous 31 28 15 9 6 6 4 66 17 5232
2018 Indigenous 24 31 19 11 6 6 4 61 18 129
2018 Non-Indigenous 25 30 17 9 6 7 5 64 17 4172
2017 Indigenous 24 28 15 16 9 5 3 56 28 408
2017 Non-Indigenous 26 31 15 10 9 5 4 63 21 5560
2014 Indigenous 26 33 14 13 9 3 2 62 23 395
2014 Non-Indigenous 29 31 14 10 9 4 3 64 21 6205

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 43 24 20 6 3 5 0 70 9 96
2020 Non-Indigenous 32 39 14 8 3 3 2 74 12 5070
2019 Indigenous 36 36 10 7 6 5 0 75 14 135
2019 Non-Indigenous 31 37 15 10 4 3 1 71 14 5231
2018 Indigenous 35 33 16 8 5 1 2 70 14 129
2018 Non-Indigenous 31 38 13 9 4 3 2 73 14 4173
2017 Indigenous 37 35 11 7 4 5 1 76 12 408
2017 Non-Indigenous 34 37 11 8 5 3 1 74 14 5556
2014 Indigenous 35 37 10 8 4 6 0 77 13 395
2014 Non-Indigenous 33 38 12 8 4 4 1 74 13 6208

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 38 38 17 4 2 1 0 77 6 98
2020 Non-Indigenous 36 38 17 4 2 2 0 76 7 5050
2019 Indigenous 34 38 15 9 4 1 0 73 13 136
2019 Non-Indigenous 31 38 19 7 3 2 0 70 10 5228
2018 Indigenous 35 35 19 7 4 1 0 70 10 129
2018 Non-Indigenous 32 39 18 6 4 2 0 72 10 4160

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 28 15 20 13 16 7 1 47 32 98
2020 Non-Indigenous 22 24 20 12 9 12 3 53 24 5071
2019 Indigenous 19 20 18 17 14 10 2 44 35 135
2019 Non-Indigenous 17 22 21 14 12 11 3 46 30 5229
2018 Indigenous 22 22 23 17 13 1 2 45 31 129
2018 Non-Indigenous 17 23 19 14 13 11 3 47 31 4166
2017 Indigenous 22 26 17 11 16 7 2 52 29 409
2017 Non-Indigenous 16 21 17 15 16 11 3 43 36 5554
2014 Indigenous 16 23 18 12 22 9 0 43 37 395
2014 Non-Indigenous 13 19 19 17 18 11 2 37 41 6206

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 36 42 4 14 5 0 0 78 19 98
2020 Non-Indigenous 38 46 4 10 2 0 0 85 12 5085

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 41 38 8 8 3 0 1 80 11 97
2020 Non-Indigenous 36 40 9 12 3 0 1 76 15 5078
2019 Indigenous 50 29 7 9 4 0 0 80 13 137
2019 Non-Indigenous 44 34 6 10 5 0 0 79 15 5238
2017 Indigenous 38 36 10 10 6 0 0 74 17 407
2017 Non-Indigenous 38 35 7 12 7 0 0 73 20 5566
2014 Indigenous 41 30 6 15 8 0 0 71 24 394
2014 Non-Indigenous 37 34 7 13 8 0 0 72 21 6203

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 49 37 6 5 3 0 0 86 8 97
2020 Non-Indigenous 46 35 9 7 2 0 0 82 9 5035
2019 Indigenous 51 34 5 7 2 0 0 85 9 137
2019 Non-Indigenous 49 34 8 6 2 0 0 84 8 5212
2017 Indigenous 45 38 8 7 3 0 0 83 9 407
2017 Non-Indigenous 46 37 8 7 2 0 0 83 9 5548
2014 Indigenous 36 40 9 10 4 0 0 77 14 395
2014 Non-Indigenous 41 38 10 7 2 0 0 80 10 6206

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 79 15 2 2 2 0 0 94 4 98
2020 Non-Indigenous 77 16 3 2 1 1 1 94 4 5062
2017 Indigenous 61 24 8 4 1 0 1 87 5 409
2017 Non-Indigenous 68 21 4 3 2 1 1 91 5 5559
2014 Indigenous 69 21 3 3 2 1 1 92 4 395
2014 Non-Indigenous 67 22 5 3 2 0 1 90 5 6208

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 50 25 15 4 1 5 0 80 5 97
2020 Non-Indigenous 48 27 13 4 2 4 1 80 6 5079
2019 Indigenous 47 30 10 3 3 5 3 83 6 136
2019 Non-Indigenous 47 26 13 4 2 6 1 79 7 5248

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 12 88 98
2020 Non-Indigenous 8 92 5080
2019 Indigenous 21 79 137
2019 Non-Indigenous 11 89 5243
2018 Indigenous 22 78 128
2018 Non-Indigenous 12 88 4187

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 49 51 12
2020 Non-Indigenous 43 57 427
2019 Indigenous 45 55 29
2019 Non-Indigenous 50 50 591
2018 Indigenous 46 54 25
2018 Non-Indigenous 44 56 506

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 59 41 12
2020 Non-Indigenous 66 34 427
2019 Indigenous 75 25 29
2019 Non-Indigenous 61 39 591
2018 Indigenous 68 32 24
2018 Non-Indigenous 68 32 506

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 19 81 29
2019 Non-Indigenous 8 92 591

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 0 100 12
2020 Non-Indigenous 0 100 427

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 0 100 12
2020 Non-Indigenous 3 97 427

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 44 56 12
2020 Non-Indigenous 35 65 427
2019 Indigenous 44 56 28
2019 Non-Indigenous 37 63 582
2018 Indigenous 36 64 25
2018 Non-Indigenous 35 65 507

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 51 49 12
2020 Non-Indigenous 42 58 427
2019 Indigenous 48 52 28
2019 Non-Indigenous 40 60 582
2018 Indigenous 51 49 25
2018 Non-Indigenous 43 57 507

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 52 48 12
2020 Non-Indigenous 47 53 427
2019 Indigenous 48 52 28
2019 Non-Indigenous 46 54 582
2018 Indigenous 55 45 25
2018 Non-Indigenous 50 50 507

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 47 53 28
2019 Non-Indigenous 41 59 582
2018 Indigenous 56 44 26
2018 Non-Indigenous 46 54 507

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 59 41 12
2020 Non-Indigenous 35 65 427
2019 Indigenous 30 70 28
2019 Non-Indigenous 32 68 582
2018 Indigenous 33 67 25
2018 Non-Indigenous 34 66 507

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 61 39 28
2019 Non-Indigenous 53 47 582
2018 Indigenous 57 43 27
2018 Non-Indigenous 54 46 507

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 42 58 28
2019 Non-Indigenous 30 70 582
2018 Indigenous 59 41 25
2018 Non-Indigenous 36 64 507

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 0 100 12
2020 Non-Indigenous 1 99 427
2018 Indigenous 0 100 25
2018 Non-Indigenous 1 99 507

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 0 100 12
2020 Non-Indigenous 4 96 427

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 51 49 12
2020 Non-Indigenous 52 48 427
2019 Indigenous 47 53 28
2019 Non-Indigenous 43 57 582
2018 Indigenous 59 41 26
2018 Non-Indigenous 50 50 507

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 29 71 28
2019 Non-Indigenous 24 76 582

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 57 43 12
2020 Non-Indigenous 51 49 427
2019 Indigenous 46 54 28
2019 Non-Indigenous 54 46 578
2018 Indigenous 58 42 25
2018 Non-Indigenous 50 50 506

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 24 76 28
2019 Non-Indigenous 23 77 578
2018 Indigenous 26 74 26
2018 Non-Indigenous 22 78 506

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 0 100 12
2020 Non-Indigenous 9 91 427
2019 Indigenous 0 100 28
2019 Non-Indigenous 6 94 578

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 24 76 28
2019 Non-Indigenous 13 87 578
2018 Indigenous 29 71 25
2018 Non-Indigenous 16 84 506

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 0 100 12
2020 Non-Indigenous 10 90 427
2018 Indigenous 22 78 25
2018 Non-Indigenous 10 90 506

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 33 67 28
2019 Non-Indigenous 28 72 578
2018 Indigenous 21 79 26
2018 Non-Indigenous 33 67 506

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 25 75 22
2018 Non-Indigenous 15 85 486

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 31 69 23
2018 Non-Indigenous 11 89 486

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 42 58 22
2018 Non-Indigenous 29 71 486

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 69 31 23
2018 Non-Indigenous 49 51 486

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 22
2018 Non-Indigenous 1 99 486

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 65 35 23
2018 Non-Indigenous 53 47 486

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 28 8 25 5 9 20 5 48 19 98
2020 Non-Indigenous 17 14 17 5 3 34 10 56 14 5074
2019 Indigenous 17 12 22 12 7 20 10 41 27 136
2019 Non-Indigenous 16 15 18 7 6 29 9 50 21 5244
2018 Indigenous 23 18 18 10 7 18 6 54 22 128
2018 Non-Indigenous 15 15 19 6 5 31 9 50 18 4178
2017 Indigenous 19 18 18 8 10 21 6 50 25 407
2017 Non-Indigenous 15 17 18 7 8 28 8 49 23 5567
2014 Indigenous 16 19 18 9 9 25 3 49 26 395
2014 Non-Indigenous 13 16 19 7 7 29 8 47 23 6208

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 43 18 17 10 3 9 0 67 14 98
2020 Non-Indigenous 33 31 17 4 3 12 1 73 8 5070
2019 Indigenous 33 30 14 11 3 8 1 69 15 137
2019 Non-Indigenous 33 30 17 6 3 10 1 71 10 5246
2018 Indigenous 39 28 15 8 4 5 0 71 13 128
2018 Non-Indigenous 30 33 17 5 4 10 1 71 10 4175
2017 Indigenous 33 25 15 8 9 7 3 65 19 407
2017 Non-Indigenous 28 31 17 6 6 10 1 67 14 5558
2014 Indigenous 23 27 22 9 6 12 0 58 17 395
2014 Non-Indigenous 22 28 20 7 5 16 2 61 15 6206

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 6 94 97
2020 Non-Indigenous 6 94 5078
2019 Indigenous 6 94 137
2019 Non-Indigenous 7 93 5243
2018 Indigenous 13 87 127
2018 Non-Indigenous 7 93 4170

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 30 70 16
2018 Non-Indigenous 31 69 283

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 15
2018 Non-Indigenous 4 96 283

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 15
2018 Non-Indigenous 17 83 283

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 15
2018 Non-Indigenous 7 93 283

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 30 70 15
2018 Non-Indigenous 18 82 283

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 37 63 15
2018 Non-Indigenous 15 85 283

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 39 61 16
2018 Non-Indigenous 22 78 283

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 42 58 15
2018 Non-Indigenous 27 73 284

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 47 53 15
2018 Non-Indigenous 16 84 284

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 15
2018 Non-Indigenous 11 89 284

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 49 51 16
2018 Non-Indigenous 48 52 284

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 11
2018 Non-Indigenous 3 97 267

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 11
2018 Non-Indigenous 13 87 267

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 11
2018 Non-Indigenous 2 98 267

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 11
2018 Non-Indigenous 8 92 267

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 50 50 12
2018 Non-Indigenous 48 52 267

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 10
2018 Non-Indigenous 13 87 267

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 31 7 28 6 5 22 1 49 14 98
2020 Non-Indigenous 18 15 17 3 2 38 8 60 10 5060
2019 Indigenous 21 15 26 4 4 22 9 51 13 137
2019 Non-Indigenous 18 13 20 3 3 33 10 54 11 5235
2018 Indigenous 26 16 19 7 3 22 7 59 14 126
2018 Non-Indigenous 16 15 20 3 3 35 8 54 10 4173
2017 Indigenous 27 12 20 5 6 25 5 56 16 408
2017 Non-Indigenous 15 16 20 3 3 35 8 55 10 5559
2014 Indigenous 21 18 23 4 5 26 3 55 12 395
2014 Non-Indigenous 14 15 20 3 3 36 9 52 10 6201

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 46 17 19 8 2 9 0 68 11 98
2020 Non-Indigenous 34 31 16 3 2 12 1 76 6 5080
2019 Indigenous 38 27 16 4 4 11 1 73 9 136
2019 Non-Indigenous 36 28 17 3 2 12 2 74 7 5231
2018 Indigenous 41 22 16 8 2 9 1 71 11 127
2018 Non-Indigenous 31 31 18 3 3 13 1 73 7 4176
2017 Indigenous 37 25 17 3 5 11 1 71 10 407
2017 Non-Indigenous 30 32 16 3 3 13 2 74 7 5550
2014 Indigenous 33 26 19 5 3 12 0 69 10 395
2014 Non-Indigenous 25 28 19 3 2 19 2 68 7 6205

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 13 87 98
2020 Non-Indigenous 10 90 5064

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 29 71 98
2020 Non-Indigenous 13 87 5077
2019 Indigenous 27 73 136
2019 Non-Indigenous 19 81 5246
2017 Indigenous 23 77 405
2017 Non-Indigenous 20 80 5557
2014 Indigenous 22 78 392
2014 Non-Indigenous 17 83 6193

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 58 42 27
2020 Non-Indigenous 50 50 673

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 93 7 27
2020 Non-Indigenous 81 19 675
2019 Indigenous 87 13 37
2019 Non-Indigenous 83 17 987
2017 Indigenous 72 28 98
2017 Non-Indigenous 83 17 1112
2014 Indigenous 79 21 92
2014 Non-Indigenous 80 20 1030

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 72 12 0 11 5 0 0 84 16 25
2020 Non-Indigenous 50 31 8 8 2 0 0 81 10 547
2019 Indigenous 54 36 3 3 5 0 0 89 8 31
2019 Non-Indigenous 51 33 4 7 3 1 0 85 11 804
2017 Indigenous 43 33 18 6 1 0 0 75 7 72
2017 Non-Indigenous 51 32 5 7 3 0 0 84 11 921
2014 Indigenous 37 37 10 9 4 3 1 77 13 75
2014 Non-Indigenous 52 32 6 6 2 0 1 85 9 832

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 64 20 5 4 3 3 1 88 7 98
2020 Non-Indigenous 50 31 7 5 2 2 3 85 7 5085
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 37 29 17 11 4 1 0 67 16 96
2020 Non-Indigenous 38 34 13 8 4 3 0 74 13 5052

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 46 39 12 3 0 0 0 85 3 97
2020 Non-Indigenous 42 42 8 6 1 1 0 85 7 5085

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 45 35 12 6 1 0 0 80 7 96
2020 Non-Indigenous 43 40 10 5 1 1 0 84 7 5071

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 25 34 18 13 4 1 6 63 18 97
2020 Non-Indigenous 33 37 19 6 1 1 2 72 8 5056

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 44 28 18 4 3 0 2 74 8 97
2020 Non-Indigenous 47 34 12 3 1 1 2 84 4 5075

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 77 18 4 0 0 0 1 96 0 96
2020 Non-Indigenous 73 18 4 0 0 4 1 95 1 5076

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 65 22 5 2 2 3 0 90 4 97
2020 Non-Indigenous 58 32 6 2 1 1 0 92 3 5061

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 59 22 9 3 7 0 0 81 10 97
2020 Non-Indigenous 52 30 8 6 3 1 0 83 9 5064

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 57 30 6 4 3 0 0 87 8 97
2020 Non-Indigenous 58 28 8 3 1 1 1 88 4 5073

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 93 7 28
2020 Non-Indigenous 98 2 1218

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 31 20 15 18 12 0 4 53 32 26
2020 Non-Indigenous 21 35 19 17 8 0 1 56 25 1193

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 52 31 6 5 4 1 0 85 9 97
2020 Non-Indigenous 48 38 9 3 1 1 0 87 4 5072
2019 Indigenous 45 33 10 5 4 2 0 80 10 136
2019 Non-Indigenous 39 40 12 6 2 2 0 80 8 5229
2018 Indigenous 46 31 9 8 4 1 0 78 13 128
2018 Non-Indigenous 38 40 12 5 3 2 0 80 8 4177
2017 Indigenous 26 34 21 8 8 4 0 62 17 406
2017 Non-Indigenous 34 40 12 6 5 2 0 77 11 5562

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 48 18 12 10 8 3 0 68 19 97
2020 Non-Indigenous 40 30 10 10 6 1 1 72 17 5074

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 53 16 17 1 6 4 2 74 8 96
2020 Non-Indigenous 51 28 11 4 2 3 1 82 6 5051

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 35 29 17 8 7 2 0 66 16 97
2020 Non-Indigenous 36 35 15 8 4 2 0 72 13 5076
2019 Indigenous 32 27 17 13 9 2 0 60 23 136
2019 Non-Indigenous 28 37 16 11 6 1 0 66 18 5241
2018 Indigenous 32 26 14 13 13 1 0 59 27 128
2018 Non-Indigenous 27 37 15 12 7 2 0 66 19 4184
2017 Indigenous 24 35 15 12 11 3 0 61 24 410
2017 Non-Indigenous 20 40 15 14 10 1 0 61 24 5559

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 29 51 9 11 0 0 0 80 11 28
2020 Non-Indigenous 25 48 12 12 3 1 0 73 15 1218
2019 Indigenous 38 42 16 0 4 0 0 80 4 29
2019 Non-Indigenous 25 48 12 9 3 1 1 75 13 1239

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 36 17 24 6 16 0 1 54 22 98
2020 Non-Indigenous 40 25 16 9 8 0 2 66 17 5085

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 36 24 16 10 11 0 2 62 22 98
2020 Non-Indigenous 34 32 18 9 6 0 1 67 15 5059
2019 Indigenous 23 25 23 12 15 0 1 49 28 135
2019 Non-Indigenous 23 28 21 13 14 0 1 51 27 5246
2018 Indigenous 16 25 21 12 22 2 2 43 36 128
2018 Non-Indigenous 17 24 23 14 18 0 2 43 33 4178
2017 Indigenous 19 21 23 12 23 1 1 41 36 409
2017 Non-Indigenous 18 24 20 15 21 1 2 43 37 5552

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 16 29 24 21 9 1 0 45 30 98
2020 Non-Indigenous 16 25 27 18 14 0 0 41 32 5078
2019 Indigenous 23 28 22 15 11 1 0 52 26 137
2019 Non-Indigenous 19 30 25 15 10 0 1 49 25 5248
2018 Indigenous 15 22 33 15 13 1 1 38 29 128
2018 Non-Indigenous 15 27 29 17 11 0 1 43 28 4175
2017 Indigenous 24 28 26 11 10 0 1 53 22 409
2017 Non-Indigenous 15 27 27 17 13 0 1 42 31 5551

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 28 28 21 15 6 1 0 57 21 98
2020 Non-Indigenous 24 29 23 14 10 0 1 53 24 5074
2019 Indigenous 29 32 21 8 10 1 0 62 18 136
2019 Non-Indigenous 26 31 22 12 7 0 2 58 19 5224
2018 Indigenous 24 25 20 17 11 1 3 50 29 128
2018 Non-Indigenous 21 30 24 13 9 1 2 52 23 4167
2017 Indigenous 37 27 16 11 6 2 2 66 18 407
2017 Non-Indigenous 20 30 24 14 9 1 2 51 24 5544

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 17 26 23 19 13 1 0 44 33 98
2020 Non-Indigenous 22 25 22 16 13 1 2 48 29 5061
2019 Indigenous 25 21 22 15 16 1 1 46 32 136
2019 Non-Indigenous 24 26 23 14 11 1 1 51 26 5224
2018 Indigenous 18 19 22 21 17 1 3 38 39 128
2018 Non-Indigenous 19 25 25 16 13 1 2 45 29 4171
2017 Indigenous 28 20 19 14 17 1 1 49 32 407
2017 Non-Indigenous 17 24 24 17 15 1 2 42 34 5552

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 44 27 15 9 1 0 4 74 10 98
2020 Non-Indigenous 36 25 17 10 9 0 3 64 19 5056
2019 Indigenous 59 15 11 6 4 2 4 78 10 137
2019 Non-Indigenous 48 25 12 5 4 0 5 77 10 5221
2018 Indigenous 48 18 12 6 5 0 10 74 12 127
2018 Non-Indigenous 42 26 14 6 5 1 7 73 12 4163
2017 Indigenous 52 20 12 3 5 0 8 79 8 406
2017 Non-Indigenous 38 25 15 6 5 1 9 71 13 5541

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 36 21 16 20 6 0 0 57 26 98
2020 Non-Indigenous 22 26 23 14 13 0 1 49 28 5072
2019 Indigenous 33 29 24 5 8 0 1 63 13 136
2019 Non-Indigenous 32 31 18 10 8 0 1 64 18 5227
2018 Indigenous 30 24 25 10 10 0 1 55 20 128
2018 Non-Indigenous 29 28 20 12 9 1 1 59 21 4170
2017 Indigenous 36 27 21 8 7 0 1 63 15 407
2017 Non-Indigenous 26 31 22 12 9 0 1 58 21 5541

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 30 25 16 10 12 0 7 59 24 98
2020 Non-Indigenous 28 22 18 11 11 0 9 55 25 5062

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 38 29 22 6 3 0 1 68 10 97
2020 Non-Indigenous 33 35 19 7 4 1 2 69 11 5052
2019 Indigenous 32 28 21 13 5 0 1 60 18 137
2019 Non-Indigenous 29 36 20 8 5 1 1 66 13 5222
2018 Indigenous 33 32 20 13 2 0 1 65 15 127
2018 Non-Indigenous 25 35 23 9 5 1 2 61 15 4169
2017 Indigenous 33 29 18 10 6 1 2 64 17 408
2017 Non-Indigenous 25 33 21 12 7 1 1 59 19 5537

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 35 25 26 8 4 1 1 61 12 98
2020 Non-Indigenous 25 34 23 11 6 0 1 60 17 5056
2019 Indigenous 33 26 24 13 4 0 1 59 17 136
2019 Non-Indigenous 25 34 22 11 6 1 1 60 18 5216
2018 Indigenous 23 33 23 16 4 0 1 57 21 128
2018 Non-Indigenous 21 33 26 12 6 1 1 55 19 4171
2017 Indigenous 30 31 20 12 5 2 1 63 17 405
2017 Non-Indigenous 20 32 23 14 8 1 2 53 23 5533

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 39 20 23 12 5 0 1 60 17 97
2020 Non-Indigenous 34 32 18 9 5 0 1 67 14 5056
2019 Indigenous 33 30 20 10 6 0 1 63 17 136
2019 Non-Indigenous 32 32 19 10 6 0 1 64 16 5209
2018 Indigenous 33 24 19 15 5 1 3 59 21 128
2018 Non-Indigenous 27 34 21 11 6 1 1 61 18 4161
2017 Indigenous 35 33 16 8 6 1 2 69 14 408
2017 Non-Indigenous 25 32 20 11 8 1 2 59 20 5533

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 49 19 20 5 6 1 0 69 12 96
2020 Non-Indigenous 47 26 14 7 5 0 1 74 12 5048
2019 Indigenous 44 19 17 11 7 1 1 64 18 137
2019 Non-Indigenous 43 28 14 7 7 0 1 72 14 5211

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 35 23 25 9 8 0 0 59 17 98
2020 Non-Indigenous 26 32 24 11 6 0 1 59 17 5062

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 27 29 23 16 5 0 0 56 21 98
2020 Non-Indigenous 24 33 23 12 7 0 1 58 19 5060
2019 Indigenous 30 37 13 12 7 0 0 67 19 135
2019 Non-Indigenous 35 32 19 8 4 0 1 68 12 5213
2018 Indigenous 28 30 20 10 8 1 3 60 19 128
2018 Non-Indigenous 28 33 22 10 5 1 1 62 16 4147
2017 Indigenous 33 29 20 9 5 1 1 64 15 407
2017 Non-Indigenous 28 32 21 10 6 1 2 62 16 5521

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 52 29 15 2 2 0 0 81 4 97
2020 Non-Indigenous 45 30 16 5 3 0 1 76 8 5044
2019 Indigenous 55 20 11 6 7 0 1 76 13 136
2019 Non-Indigenous 52 24 12 5 4 0 2 78 9 5206
2018 Indigenous 54 18 12 5 6 1 3 76 12 128
2018 Non-Indigenous 49 24 13 6 5 1 2 76 11 4157
2017 Indigenous 56 24 11 4 3 1 1 82 7 409
2017 Non-Indigenous 48 26 13 6 5 0 2 75 11 5559

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 31 35 23 7 4 0 0 66 12 96
2020 Non-Indigenous 33 37 19 7 4 0 1 70 11 5048

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 76 13 6 0 4 0 1 89 4 97
2020 Non-Indigenous 67 17 6 2 2 1 5 90 4 5045
2019 Indigenous 72 13 4 4 3 0 5 89 7 136
2019 Non-Indigenous 72 12 4 2 2 1 7 91 4 5206
2018 Indigenous 66 17 3 5 3 4 2 88 8 127
2018 Non-Indigenous 67 15 6 3 2 1 6 88 6 4172

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 73 10 5 6 0 2 4 88 6 97
2020 Non-Indigenous 79 9 4 2 2 1 4 92 4 5037
2019 Indigenous 66 14 7 4 7 1 1 82 12 136
2019 Non-Indigenous 73 11 6 3 3 1 3 87 7 5210
2018 Indigenous 60 18 9 4 5 2 2 81 9 126
2018 Non-Indigenous 69 12 6 4 4 1 4 86 8 4159
2017 Indigenous 66 14 7 4 3 2 3 85 8 407
2017 Non-Indigenous 68 13 6 4 4 1 4 85 8 5558

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 62 25 9 1 2 0 1 88 3 96
2020 Non-Indigenous 70 18 6 2 1 0 3 91 3 5043
2019 Indigenous 55 25 11 2 5 0 1 82 8 134
2019 Non-Indigenous 58 26 9 3 2 0 2 85 6 5198
2018 Indigenous 54 27 11 2 6 0 1 82 7 128
2018 Non-Indigenous 56 26 10 4 2 1 1 84 6 4167
2017 Indigenous 47 27 13 6 4 1 3 76 11 409
2017 Non-Indigenous 53 28 10 4 2 0 3 83 6 5557

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 63 20 8 4 5 0 0 83 9 97
2020 Non-Indigenous 68 16 6 3 3 0 2 87 7 5052
2019 Indigenous 62 14 9 6 7 0 1 78 13 135
2019 Non-Indigenous 60 19 9 5 4 0 2 81 9 5196
2018 Indigenous 54 19 11 8 6 1 1 75 14 128
2018 Non-Indigenous 56 21 10 6 5 1 2 78 11 4162
2017 Indigenous 59 19 8 6 4 0 3 81 10 406
2017 Non-Indigenous 56 21 10 6 5 0 3 79 11 5554

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 61 9 1 5 1 0 23 91 8 97
2020 Non-Indigenous 60 11 4 1 1 0 23 92 3 5048
2019 Indigenous 64 10 3 2 4 0 17 89 7 134
2019 Non-Indigenous 55 12 5 2 1 0 26 90 4 5177
2018 Indigenous 48 8 3 3 2 2 34 87 8 128
2018 Non-Indigenous 51 12 5 2 1 1 29 88 5 4147
2017 Indigenous 58 12 5 3 1 1 20 88 6 407
2017 Non-Indigenous 50 13 5 2 1 0 28 89 5 5552

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 72 16 6 3 1 0 2 89 4 97
2020 Non-Indigenous 70 18 5 2 1 1 4 93 2 5072
2019 Indigenous 67 21 8 1 1 0 2 89 2 135
2019 Non-Indigenous 69 17 6 2 1 0 6 91 3 5196
2018 Indigenous 59 20 9 2 1 1 7 86 4 127
2018 Non-Indigenous 64 19 7 2 1 1 7 90 3 4150
2017 Indigenous 59 21 11 2 2 1 4 84 5 405
2017 Non-Indigenous 62 20 7 2 1 1 7 89 4 5526

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 75 10 7 7 1 0 0 85 8 96
2020 Non-Indigenous 65 18 7 4 4 0 2 85 8 5066
2019 Indigenous 73 12 6 3 4 0 2 87 7 135
2019 Non-Indigenous 70 14 5 3 4 1 3 88 7 5215
2018 Indigenous 63 15 7 3 2 1 8 86 6 128
2018 Non-Indigenous 66 15 6 3 4 1 5 86 8 4170
2017 Indigenous 62 15 7 3 6 2 5 82 10 407
2017 Non-Indigenous 61 18 8 4 4 1 4 84 8 5559

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 49 25 18 2 5 1 0 75 7 96
2020 Non-Indigenous 43 30 16 6 3 0 2 74 9 5078
2019 Indigenous 51 29 12 6 3 0 0 79 9 135
2019 Non-Indigenous 52 27 12 4 2 0 2 82 6 5205
2018 Indigenous 46 32 13 4 4 0 2 79 8 128
2018 Non-Indigenous 47 29 14 4 2 1 3 79 7 4165
2017 Indigenous 51 26 12 6 2 0 2 79 9 407
2017 Non-Indigenous 49 30 12 4 2 0 3 82 6 5548

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 36 37 17 5 3 0 1 74 9 97
2020 Non-Indigenous 26 42 22 6 3 0 0 69 9 5083

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 16 27 39 15 4 0 0 42 19 97
2020 Non-Indigenous 11 33 36 14 5 0 0 45 20 5079
2019 Indigenous 20 28 28 19 4 0 0 48 23 136
2019 Non-Indigenous 15 35 35 11 4 0 0 51 15 5251
2018 Indigenous 16 28 39 10 7 0 0 44 17 128
2018 Non-Indigenous 14 34 35 12 4 0 0 48 17 4195
2017 Indigenous 18 28 33 11 7 2 0 47 19 407
2017 Non-Indigenous 10 31 38 13 7 0 0 41 20 5559

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 10 27 31 22 9 0 0 31 38 97
2020 Non-Indigenous 12 20 39 20 8 0 0 28 33 5068
2019 Indigenous 20 17 33 22 8 0 0 30 37 135
2019 Non-Indigenous 9 16 40 24 10 0 0 35 25 5212
2018 Indigenous 14 17 40 19 10 0 0 29 31 127
2018 Non-Indigenous 9 18 39 23 10 0 0 33 27 4142
2017 Indigenous 10 19 39 23 9 0 0 32 29 407
2017 Non-Indigenous 9 19 41 21 8 0 1 30 29 5558
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 26 55 18 1 69 31 98
2020 Non-Indigenous 28 51 20 1 65 35 5086

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 31 69 26
2020 Non-Indigenous 34 66 1422

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 43 14 14 8 11 0 10 64 21 98
2020 Non-Indigenous 43 20 12 7 6 2 11 71 15 5080
2019 Indigenous 29 21 17 13 14 0 5 53 29 136
2019 Non-Indigenous 38 19 15 9 11 1 7 62 22 5149
2018 Indigenous 30 15 18 12 14 2 9 51 29 127
2018 Non-Indigenous 34 18 15 10 11 1 10 58 25 4181

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 19 9 8 30 27 0 8 30 61 26
2020 Non-Indigenous 11 21 17 21 23 1 5 35 46 1420

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 4 8 4 19 60 0 4 13 83 26
2020 Non-Indigenous 6 17 16 23 34 1 2 24 60 1422
Date modified: