2020 Public Service Employee Survey Results by Theme for Health Canada by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 39 10 6 3 0 0 81 9 3958
2020 First official language - French 37 43 12 6 2 0 0 80 8 1258
2019 First official language - English 39 39 11 7 4 0 0 78 11 4085
2019 First official language - French 38 40 13 6 3 0 0 78 9 1317
2018 First official language - English 36 42 10 7 5 0 0 78 12 3261
2018 First official language - French 35 44 12 5 4 0 0 79 9 1074
2017 First official language - English 35 42 10 8 5 0 0 77 13 4606
2017 First official language - French 31 46 12 7 4 0 0 77 11 1385
2014 First official language - English 30 44 10 10 6 0 0 74 16 5036
2014 First official language - French 27 46 14 8 5 0 0 74 13 1585

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 37 10 8 5 0 0 77 12 3934
2020 First official language - French 36 39 14 7 3 0 0 76 10 1251
2019 First official language - English 37 36 11 10 6 0 0 73 15 4081
2019 First official language - French 35 38 14 9 4 0 0 73 13 1310
2018 First official language - English 36 36 12 10 7 0 0 72 16 3273
2018 First official language - French 32 41 14 8 5 0 0 73 13 1080
2017 First official language - English 32 36 11 11 9 0 0 69 20 4602
2017 First official language - French 28 39 17 10 6 0 0 67 16 1378

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 33 8 3 1 0 0 88 4 3929
2020 First official language - French 51 34 11 3 1 0 0 85 4 1249
2019 First official language - English 54 31 9 3 2 0 0 85 5 4069
2019 First official language - French 51 35 9 3 1 0 0 87 4 1308
2018 First official language - English 50 34 10 4 2 0 0 84 5 3252
2018 First official language - French 48 39 9 3 1 0 0 88 4 1075
2017 First official language - English 54 32 9 3 2 0 0 87 5 4597
2017 First official language - French 44 43 9 2 1 0 0 87 4 1380
2014 First official language - English 61 28 7 3 1 0 0 89 4 5034
2014 First official language - French 52 34 10 2 1 0 0 87 3 1584

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 37 8 5 2 0 0 84 7 3958
2020 First official language - French 44 39 11 5 1 0 0 83 6 1257
2019 First official language - English 44 38 10 6 2 0 0 82 8 4089
2019 First official language - French 42 41 10 5 2 0 0 83 7 1320
2018 First official language - English 41 39 10 6 3 0 0 81 9 3268
2018 First official language - French 37 46 10 4 3 0 0 83 6 1082
2017 First official language - English 42 38 11 5 4 0 0 80 9 4593
2017 First official language - French 36 44 12 5 3 0 0 80 8 1374
2014 First official language - English 40 38 11 7 4 0 0 78 11 5036
2014 First official language - French 34 45 12 5 4 0 0 79 9 1585

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 31 12 5 3 1 0 79 9 3947
2020 First official language - French 48 33 12 4 2 1 0 82 6 1249
2019 First official language - English 42 33 15 6 4 1 0 75 10 4081
2019 First official language - French 43 33 14 6 3 1 0 76 9 1310
2018 First official language - English 40 32 16 7 4 1 0 72 11 3263
2018 First official language - French 38 35 17 4 4 1 0 74 8 1077
2017 First official language - English 36 32 15 9 7 1 0 69 16 4596
2017 First official language - French 32 36 21 7 4 0 0 68 11 1382
2014 First official language - English 27 36 17 11 8 1 0 63 19 5037
2014 First official language - French 25 40 19 9 6 1 0 65 15 1585

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 33 11 5 3 0 0 80 9 3931
2020 First official language - French 45 37 11 4 2 0 0 83 6 1245
2019 First official language - English 40 35 14 7 3 0 0 75 10 4049
2019 First official language - French 40 38 14 5 3 0 0 78 8 1308
2018 First official language - English 39 35 13 8 4 0 0 74 12 3246
2018 First official language - French 36 39 16 5 3 1 0 76 8 1071
2017 First official language - English 35 35 14 9 6 0 0 70 15 4605
2017 First official language - French 30 41 18 7 3 0 0 71 10 1384
2014 First official language - English 27 38 16 12 7 0 0 65 20 5036
2014 First official language - French 25 41 19 9 6 1 0 66 15 1586

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 25 17 9 5 3 0 68 14 3957
2020 First official language - French 42 26 17 8 4 4 1 71 12 1254
2019 First official language - English 35 26 18 10 6 3 0 64 17 4092
2019 First official language - French 38 24 20 8 5 4 0 65 14 1315
2018 First official language - English 34 26 19 10 7 4 0 62 18 3273
2018 First official language - French 34 27 19 9 6 4 1 64 16 1080
2017 First official language - English 31 25 17 12 10 4 0 59 24 4598
2017 First official language - French 28 28 22 10 6 5 1 60 17 1381
2014 First official language - English 26 25 19 14 11 4 0 54 26 5039
2014 First official language - French 23 28 20 13 9 5 1 54 24 1586
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 24 12 4 2 2 3 82 6 3949
2020 First official language - French 48 28 13 4 1 1 5 81 5 1254
2019 First official language - English 53 25 12 5 3 1 3 80 8 4087
2019 First official language - French 45 29 14 4 3 1 4 78 7 1315

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 28 9 6 3 0 0 82 9 3953
2020 First official language - French 50 32 9 5 2 0 0 83 8 1257
2019 First official language - English 51 28 9 7 4 1 1 80 11 4076
2019 First official language - French 47 32 10 6 4 0 0 79 11 1309
2018 First official language - English 48 30 9 8 4 1 0 80 12 3235
2018 First official language - French 45 33 10 7 4 1 0 80 10 1071
2017 First official language - English 46 30 8 9 6 1 1 77 15 4605
2017 First official language - French 41 36 11 7 4 1 0 78 10 1381
2014 First official language - English 43 31 9 9 6 1 0 75 16 5033
2014 First official language - French 37 39 11 8 5 1 0 76 13 1586

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 24 8 4 3 0 0 85 8 3963
2020 First official language - French 56 27 9 5 2 0 0 84 6 1258
2019 First official language - English 57 25 8 6 4 0 0 82 10 4091
2019 First official language - French 53 29 9 5 4 0 0 83 9 1315
2018 First official language - English 53 26 10 6 5 0 0 79 11 3256
2018 First official language - French 50 29 9 7 4 0 0 80 11 1075
2017 First official language - English 53 24 9 7 6 0 0 78 13 4595
2017 First official language - French 49 30 11 6 4 0 0 79 10 1382
2014 First official language - English 49 26 10 8 6 1 0 76 14 5034
2014 First official language - French 44 33 12 7 4 0 0 77 11 1584

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 29 11 5 3 8 0 79 9 3960
2020 First official language - French 38 33 14 5 2 8 1 78 8 1258
2019 First official language - English 35 32 14 8 4 6 0 72 13 4084
2019 First official language - French 30 33 16 8 3 8 0 69 13 1314
2018 First official language - English 34 29 15 9 5 8 0 69 15 3281
2018 First official language - French 27 33 17 8 6 10 1 66 15 1078
2017 First official language - English 28 31 15 10 8 8 0 65 19 4611
2017 First official language - French 21 35 19 10 4 10 1 63 16 1381
2014 First official language - English 25 32 17 10 6 9 0 62 19 5031
2014 First official language - French 20 34 20 10 5 11 0 61 17 1587

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 33 13 8 5 2 0 74 13 3950
2020 First official language - French 35 36 16 6 3 3 1 74 9 1253
2019 First official language - English 31 33 16 11 6 3 0 66 18 4068
2019 First official language - French 28 34 21 9 5 3 0 65 14 1314
2018 First official language - English 29 32 16 12 8 3 0 64 20 3269
2018 First official language - French 26 33 20 13 5 3 1 61 18 1078
2017 First official language - English 24 32 16 13 10 3 0 59 24 4605
2017 First official language - French 19 34 23 13 7 4 1 56 21 1381
2014 First official language - English 21 31 19 15 10 3 0 54 26 5025
2014 First official language - French 16 34 26 12 9 4 0 52 21 1586

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 34 16 12 6 5 0 65 19 3948
2020 First official language - French 25 36 20 8 4 6 1 66 13 1253
2019 First official language - English 22 31 18 15 7 5 0 57 24 4069
2019 First official language - French 20 31 24 12 5 7 0 55 19 1310
2018 First official language - English 21 29 18 16 9 7 0 54 26 3270
2018 First official language - French 16 34 24 14 6 6 1 54 21 1073
2017 First official language - English 17 29 18 18 12 6 0 49 31 4602
2017 First official language - French 14 30 27 14 6 9 1 48 22 1382
2014 First official language - English 14 28 20 20 12 6 0 45 34 5031
2014 First official language - French 11 29 29 16 8 8 0 43 26 1587

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 37 16 14 7 2 0 63 21 3961
2020 First official language - French 25 40 17 11 4 2 0 67 15 1257
2019 First official language - English 21 31 18 18 10 3 0 54 28 4079
2019 First official language - French 19 36 21 15 6 3 0 57 22 1312
2018 First official language - English 20 30 16 19 11 4 0 52 31 3278
2018 First official language - French 15 35 22 16 9 3 0 52 26 1077
2017 First official language - English 17 30 16 18 14 4 0 49 34 4607
2017 First official language - French 15 34 25 15 8 3 0 50 24 1382
2014 First official language - English 14 29 17 21 15 4 0 45 37 5028
2014 First official language - French 13 34 25 16 8 3 0 49 25 1586
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 36 10 9 5 0 0 75 14 3956
2020 First official language - French 36 38 14 7 3 0 1 75 11 1253
2019 First official language - English 32 36 12 12 7 0 0 69 19 4089
2019 First official language - French 32 40 14 9 5 0 0 72 14 1315
2018 First official language - English 31 34 15 11 8 0 0 65 19 3266
2018 First official language - French 32 37 15 9 6 0 0 69 15 1080
2017 First official language - English 28 35 14 12 10 0 0 63 23 4608
2017 First official language - French 26 38 17 11 7 0 0 65 18 1384
2014 First official language - English 24 35 15 15 11 0 0 59 26 5036
2014 First official language - French 22 36 20 13 8 0 0 59 21 1586

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 41 8 7 3 0 0 82 10 3938
2020 First official language - French 37 42 11 9 1 0 0 79 10 1249
2019 First official language - English 38 41 9 8 3 0 0 79 12 4066
2019 First official language - French 34 44 12 7 2 0 0 78 9 1313
2018 First official language - English 37 39 11 9 4 0 0 76 13 3267
2018 First official language - French 33 44 12 8 3 0 1 77 11 1080
2017 First official language - English 35 41 10 10 5 0 0 75 15 4601
2017 First official language - French 29 45 13 9 3 0 0 75 12 1383

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 29 9 7 3 0 0 81 10 3947
2020 First official language - French 45 34 11 5 3 0 1 80 9 1253
2019 First official language - English 48 30 10 7 4 1 0 78 12 4083
2019 First official language - French 43 34 12 5 4 0 1 78 10 1316
2018 First official language - English 43 33 11 8 4 1 1 77 12 3253
2018 First official language - French 41 37 10 7 4 1 1 79 11 1074
2017 First official language - English 45 30 10 8 6 1 1 76 14 4610
2017 First official language - French 37 38 14 6 5 0 1 76 11 1381
2014 First official language - English 42 33 10 9 6 1 0 75 15 5037
2014 First official language - French 35 38 13 8 5 1 0 74 13 1586

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 39 11 10 3 0 1 76 13 3934
2020 First official language - French 34 41 14 8 2 0 2 76 10 1255
2019 First official language - English 31 40 11 13 5 0 0 71 18 4076
2019 First official language - French 32 40 12 11 4 0 0 73 15 1313
2018 First official language - English 27 44 10 13 4 0 1 72 18 3266
2018 First official language - French 27 45 14 9 4 0 1 72 13 1080
2017 First official language - English 27 39 11 14 8 0 0 66 22 4607
2017 First official language - French 27 41 15 12 4 0 0 69 16 1382
2014 First official language - English 22 39 12 18 8 0 0 61 27 5038
2014 First official language - French 24 40 17 12 7 0 1 64 19 1583

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 23 10 5 4 1 1 80 9 3945
2020 First official language - French 49 28 11 5 3 2 2 80 8 1250

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 34 17 12 7 3 0 62 20 3938
2020 First official language - French 25 37 22 9 5 3 0 64 14 1253
2019 First official language - English 23 32 17 16 10 2 0 56 26 4080
2019 First official language - French 22 35 23 11 6 2 0 59 18 1314
2018 First official language - English 23 32 16 15 11 3 0 56 27 3259
2018 First official language - French 20 35 22 13 7 3 1 57 21 1079
2017 First official language - English 23 31 14 16 13 2 0 56 30 4594
2017 First official language - French 19 36 22 13 6 3 0 57 20 1382
2014 First official language - English 17 28 17 19 16 2 0 47 36 5036
2014 First official language - French 16 32 21 17 10 3 0 50 28 1586

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 27 15 15 14 3 2 54 31 3958
2020 First official language - French 22 30 17 14 10 3 3 56 25 1258
2019 First official language - English 21 27 16 16 17 2 1 50 34 4090
2019 First official language - French 21 29 18 14 13 3 2 52 29 1317
2018 First official language - English 19 28 15 15 18 3 2 50 35 3264
2018 First official language - French 17 32 17 15 13 4 2 51 30 1074
2017 First official language - English 19 23 14 17 22 3 2 44 41 4596
2017 First official language - French 16 28 18 16 15 4 3 48 33 1380
2014 First official language - English 14 21 14 20 27 2 2 36 49 5035
2014 First official language - French 10 26 17 19 21 3 4 38 43 1585

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 24 14 7 5 1 4 73 12 3963
2020 First official language - French 46 24 14 7 4 0 5 74 12 1259
2019 First official language - English 50 26 13 5 3 1 4 79 8 4079
2019 First official language - French 50 24 13 5 4 0 4 77 9 1316

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 26 15 7 4 1 3 74 11 3957
2020 First official language - French 48 26 15 4 2 1 4 78 7 1258
2019 First official language - English 43 27 16 6 4 1 3 72 11 4079
2019 First official language - French 47 24 16 5 3 1 4 74 9 1312

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 74 9 4 2 2 4 4 91 5 3947
2020 First official language - French 73 8 5 2 2 4 5 90 5 1256
2019 First official language - English 75 8 5 2 3 4 4 90 5 4069
2019 First official language - French 73 9 5 2 3 4 4 89 5 1312

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 73 11 4 1 1 2 8 93 3 3947
2020 First official language - French 71 12 4 2 1 2 8 92 3 1257
2019 First official language - English 78 7 3 1 1 2 8 94 3 4071
2019 First official language - French 76 6 3 1 1 1 11 94 3 1316

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 39 11 7 4 0 0 77 12 3935
2020 First official language - French 35 40 12 8 4 0 1 76 12 1246
2019 First official language - English 35 39 11 9 5 0 0 74 14 4071
2019 First official language - French 31 40 16 9 4 0 0 72 13 1306
2018 First official language - English 32 40 12 10 6 0 0 72 15 3261
2018 First official language - French 30 41 15 10 4 1 0 72 13 1079
2017 First official language - English 32 40 10 10 7 0 0 73 17 4593
2017 First official language - French 27 43 15 10 5 0 0 70 15 1380
2014 First official language - English 23 42 11 13 9 0 0 66 23 5039
2014 First official language - French 18 43 17 15 7 0 0 62 21 1587

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 34 13 7 4 0 0 76 11 3946
2020 First official language - French 39 36 14 7 3 0 0 76 11 1254
2019 First official language - English 38 34 14 8 5 0 0 73 13 4085
2019 First official language - French 35 37 17 7 4 0 0 72 11 1312
2018 First official language - English 36 34 15 10 6 0 0 70 16 3248
2018 First official language - French 34 36 16 8 4 0 0 71 13 1072
2017 First official language - English 36 33 13 10 7 0 0 70 17 4601
2017 First official language - French 31 40 15 9 4 0 0 71 13 1382
2014 First official language - English 30 36 14 12 8 0 0 66 20 5039
2014 First official language - French 26 38 18 11 6 0 0 65 17 1586

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 41 10 7 3 0 0 80 10 3940
2020 First official language - French 36 43 11 7 2 0 0 80 9 1250
2019 First official language - English 36 39 12 9 4 0 1 76 12 4033
2019 First official language - French 33 42 15 7 3 0 0 75 10 1290
2018 First official language - English 35 35 14 10 5 0 0 71 15 3263
2018 First official language - French 32 39 14 10 4 0 1 71 14 1079
2017 First official language - English 35 35 12 11 6 0 0 71 17 4595
2017 First official language - French 29 41 17 9 4 0 0 70 13 1377
2014 First official language - English 28 38 14 12 7 1 0 67 19 5033
2014 First official language - French 26 41 18 10 5 0 0 67 15 1587

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 44 16 8 3 4 1 72 11 3950
2020 First official language - French 24 41 21 6 2 5 0 69 9 1251
2019 First official language - English 21 43 18 10 4 4 1 67 14 4084
2019 First official language - French 21 40 23 8 3 5 1 64 12 1313
2018 First official language - English 22 37 21 10 6 4 0 62 16 3267
2018 First official language - French 20 39 24 7 5 5 1 62 13 1079
2017 First official language - English 21 35 19 13 7 5 0 59 21 4598
2017 First official language - French 17 38 24 9 5 6 1 59 15 1382

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 31 9 9 4 0 0 78 13 3946
2020 First official language - French 44 34 11 7 4 0 1 79 11 1251
2019 First official language - English 50 30 8 7 4 0 0 81 11 4079
2019 First official language - French 49 31 11 5 4 0 0 80 9 1313
2018 First official language - English 47 32 9 8 4 0 0 79 11 3262
2018 First official language - French 48 33 9 6 4 0 1 82 10 1080
2017 First official language - English 45 31 8 9 7 0 0 76 16 4602
2017 First official language - French 42 34 12 7 4 0 1 77 11 1380
2014 First official language - English 39 34 10 10 7 0 0 73 17 5034
2014 First official language - French 36 37 13 7 4 1 1 75 12 1585

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 33 19 10 7 0 0 65 16 3938
2020 First official language - French 33 32 18 9 8 0 1 65 17 1248
2019 First official language - English 38 33 16 8 4 0 0 72 12 4065
2019 First official language - French 39 33 17 6 4 0 0 72 10 1309
2018 First official language - English 38 32 16 8 5 0 1 71 13 3281
2018 First official language - French 37 34 17 7 5 0 1 71 12 1083
2017 First official language - English 34 36 16 8 5 0 1 71 13 4604
2017 First official language - French 36 39 14 7 4 0 1 75 10 1385
2014 First official language - English 31 36 19 8 5 0 1 67 13 5036
2014 First official language - French 37 40 14 6 3 0 1 77 9 1586

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 41 59 3962
2020 First official language - French 42 58 1258

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 16 6 2 1 5 10 89 3 3960
2020 First official language - French 56 22 7 2 1 4 8 89 3 1255

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 25 36 39 3963
2020 First official language - French 25 43 32 1258
2019 First official language - English 31 32 38 4098
2019 First official language - French 29 39 32 1318
2018 First official language - English 30 32 38 3281
2018 First official language - French 28 38 34 1079
2017 First official language - English 30 34 36 4602
2017 First official language - French 32 38 30 1382
2014 First official language - English 29 33 37 5039
2014 First official language - French 30 38 31 1587

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 11 40 32 3 8 6 985
2020 First official language - French 13 41 30 3 7 6 310
2019 First official language - English 9 35 33 3 13 7 1232
2019 First official language - French 11 39 35 2 7 6 382
2018 First official language - English 11 33 33 4 15 5 963
2018 First official language - French 16 32 37 2 8 5 294
2017 First official language - English 11 31 34 8 8 8 1411
2017 First official language - French 14 33 39 3 5 6 447
2014 First official language - English 11 30 38 10 9999 11 1500
2014 First official language - French 12 29 42 8 9999 9 474
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 35 6 3 1 0 0 90 4 3935
2020 First official language - French 46 40 9 4 1 0 0 87 5 1249
2019 First official language - English 49 37 7 4 2 0 0 86 6 4074
2019 First official language - French 42 41 10 5 1 0 0 83 6 1307
2018 First official language - English 50 37 7 4 2 0 0 87 6 3273
2018 First official language - French 42 43 9 4 2 0 0 85 6 1082
2017 First official language - English 45 39 8 5 3 0 0 84 9 4601
2017 First official language - French 35 44 12 5 3 1 0 80 8 1383
2014 First official language - English 40 40 11 5 3 0 0 81 9 5034
2014 First official language - French 31 46 14 5 2 0 0 78 8 1585

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 45 14 5 2 1 0 79 7 3961
2020 First official language - French 28 46 17 5 2 1 0 75 7 1255
2019 First official language - English 29 42 17 8 2 1 0 73 11 4086
2019 First official language - French 25 45 19 8 2 2 0 71 10 1317
2018 First official language - English 28 42 16 9 3 1 0 71 13 3259
2018 First official language - French 22 45 21 8 3 2 0 68 11 1080
2017 First official language - English 27 41 16 10 5 2 0 69 15 4600
2017 First official language - French 23 45 20 8 2 2 0 69 10 1383
2014 First official language - English 24 41 18 10 5 3 0 66 15 5035
2014 First official language - French 20 44 21 9 3 2 0 66 13 1586

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 21 38 21 9 1 1 31 30 3955
2020 First official language - French 9 27 35 19 7 1 2 26 37 1260
2019 First official language - English 9 21 38 21 9 1 1 31 31 4085
2019 First official language - French 9 27 33 20 9 1 2 30 36 1316
2018 First official language - English 9 22 36 20 9 1 2 30 32 3275
2018 First official language - French 9 27 36 18 7 1 1 26 37 1078
2017 First official language - English 11 23 37 18 8 1 3 27 35 4588
2017 First official language - French 9 28 35 17 7 1 3 25 39 1374
2014 First official language - English 11 26 38 16 6 1 2 22 38 5019
2014 First official language - French 10 33 36 15 4 0 2 20 44 1581

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 13 26 33 19 2 2 54 19 3938
2020 First official language - French 5 15 28 29 17 3 3 49 21 1257
2019 First official language - English 7 14 28 28 18 2 2 48 23 4069
2019 First official language - French 8 18 29 26 14 3 2 42 27 1313
2018 First official language - English 8 15 29 27 17 3 3 46 24 3253
2018 First official language - French 9 18 29 25 12 3 3 39 30 1075
2017 First official language - English 11 17 29 23 14 2 4 39 30 4577
2017 First official language - French 9 20 31 20 11 4 4 35 31 1372
2014 First official language - English 13 21 30 21 10 2 2 32 36 5012
2014 First official language - French 11 24 31 19 8 3 3 29 38 1581

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 21 33 19 11 2 1 31 35 3942
2020 First official language - French 16 24 32 15 8 2 3 24 42 1257
2019 First official language - English 17 23 30 17 9 2 2 27 42 4077
2019 First official language - French 21 28 27 13 8 2 2 21 51 1310
2018 First official language - English 17 23 29 17 9 2 3 27 43 3257
2018 First official language - French 23 28 28 11 5 2 3 17 53 1077
2017 First official language - English 20 23 29 15 8 2 3 24 46 4583
2017 First official language - French 23 31 26 10 4 2 4 15 57 1375
2014 First official language - English 26 27 26 12 5 2 2 18 54 5015
2014 First official language - French 30 31 22 8 4 2 3 12 65 1578

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 17 32 27 14 1 1 41 26 3936
2020 First official language - French 10 20 35 21 11 1 2 33 30 1252
2019 First official language - English 8 16 32 27 16 1 2 43 24 4058
2019 First official language - French 9 18 37 20 13 1 2 34 28 1313
2018 First official language - English 9 17 32 25 15 1 2 41 26 3241
2018 First official language - French 12 21 33 22 9 1 3 32 34 1078
2017 First official language - English 11 16 32 25 12 1 3 39 28 4559
2017 First official language - French 11 22 35 20 7 1 3 29 35 1373
2014 First official language - English 10 18 35 24 9 1 2 35 30 5011
2014 First official language - French 10 25 35 20 6 0 2 27 36 1579

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 20 28 23 13 2 2 38 33 3948
2020 First official language - French 11 21 29 22 13 1 3 36 33 1259
2019 First official language - English 13 20 27 21 15 1 2 37 34 4078
2019 First official language - French 12 23 28 18 14 1 4 34 37 1313
2018 First official language - English 14 22 28 20 11 2 3 33 38 3259
2018 First official language - French 15 25 29 17 8 2 4 27 43 1080
2017 First official language - English 19 22 27 17 10 2 4 28 43 4585
2017 First official language - French 17 25 27 15 9 2 4 25 46 1374
2014 First official language - English 23 25 27 14 7 1 2 21 50 5019
2014 First official language - French 21 29 27 12 6 1 3 19 52 1581

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 15 28 27 18 3 2 48 23 3925
2020 First official language - French 8 15 27 27 16 4 3 46 25 1252
2019 First official language - English 10 16 28 25 17 2 3 44 27 4066
2019 First official language - French 10 21 29 21 13 3 2 36 33 1314
2018 First official language - English 9 16 27 25 15 4 4 43 28 3251
2018 First official language - French 14 22 26 21 10 3 4 33 39 1080
2017 First official language - English 12 17 29 22 12 3 5 37 32 4583
2017 First official language - French 13 22 27 20 10 3 5 33 38 1377
2014 First official language - English 12 16 27 26 12 2 4 41 30 5012
2014 First official language - French 12 21 28 22 10 2 5 35 35 1584

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 20 33 22 12 2 1 34 31 3939
2020 First official language - French 10 22 31 20 11 3 3 33 34 1249
2019 First official language - English 14 21 31 18 11 2 2 30 37 4073
2019 First official language - French 13 24 33 15 10 3 2 26 39 1308
2018 First official language - English 15 21 32 16 10 3 3 28 38 3268
2018 First official language - French 13 27 32 15 6 3 4 22 43 1079
2017 First official language - English 18 22 32 15 8 2 3 24 42 4587
2017 First official language - French 15 26 34 12 6 3 4 20 44 1377
2014 First official language - English 22 24 30 13 6 2 3 20 49 5020
2014 First official language - French 17 31 30 11 6 2 3 18 50 1581

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 14 39 28 11 1 1 40 20 3952
2020 First official language - French 3 13 38 31 13 1 2 45 16 1255
2019 First official language - English 9 19 36 23 12 1 2 35 28 4078
2019 First official language - French 8 19 37 22 12 1 2 35 27 1315

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 39 19 13 5 3 0 62 18 3928
2020 First official language - French 20 40 24 10 3 4 0 62 13 1246
2019 First official language - English 16 34 21 18 7 4 0 53 26 4062
2019 First official language - French 15 37 27 13 4 4 0 54 18 1314

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 27 8 7 4 1 0 80 12 3947
2020 First official language - French 55 30 6 5 2 1 0 86 8 1254
2019 First official language - English 49 27 8 10 6 1 0 76 16 4079
2019 First official language - French 49 31 9 6 4 0 0 80 10 1313
2018 First official language - English 45 29 8 9 7 1 0 75 17 3266
2018 First official language - French 48 32 7 8 5 1 0 81 12 1072
2017 First official language - English 44 27 9 10 9 1 0 72 19 4605
2017 First official language - French 42 35 10 8 5 0 0 78 12 1383
2014 First official language - English 42 28 9 11 8 1 0 71 20 5035
2014 First official language - French 40 35 9 9 6 1 0 76 15 1586

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 28 5 4 2 0 0 89 6 3930
2020 First official language - French 60 30 6 3 1 0 0 90 4 1254
2019 First official language - English 55 29 6 7 3 0 0 84 10 4077
2019 First official language - French 52 34 7 5 2 0 0 86 8 1309
2018 First official language - English 53 31 7 6 3 0 0 84 9 3267
2018 First official language - French 50 35 8 5 2 0 0 85 7 1073
2017 First official language - English 45 35 7 8 4 0 0 80 13 4604
2017 First official language - French 42 40 9 6 2 0 0 83 8 1379
2014 First official language - English 43 36 8 9 4 0 0 79 13 5035
2014 First official language - French 38 45 9 5 3 0 0 83 8 1585

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 32 8 4 2 1 0 86 6 3920
2020 First official language - French 48 35 11 3 1 1 0 85 4 1247
2019 First official language - English 49 34 9 5 2 1 0 83 7 4081
2019 First official language - French 43 38 12 3 2 1 0 82 5 1314
2018 First official language - English 46 35 10 5 3 1 0 82 8 3268
2018 First official language - French 39 44 10 4 2 1 0 84 6 1074

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 39 11 6 2 2 0 81 8 3942
2020 First official language - French 39 42 11 4 1 2 0 83 5 1249
2019 First official language - English 39 38 13 5 3 2 0 79 8 4068
2019 First official language - French 40 40 12 5 2 2 0 81 7 1312
2018 First official language - English 45 36 10 5 2 1 0 82 8 3263
2018 First official language - French 43 41 9 3 2 2 0 85 5 1083
2017 First official language - English 41 37 10 6 3 2 0 80 9 4601
2017 First official language - French 35 46 11 4 2 2 0 83 6 1384
2014 First official language - English 42 36 11 5 3 2 0 80 8 5038
2014 First official language - French 36 42 13 3 3 3 0 81 6 1585

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 34 12 4 2 5 0 81 6 3951
2020 First official language - French 42 38 12 3 1 4 0 84 4 1253
2019 First official language - English 46 32 13 3 2 3 0 81 5 4069
2019 First official language - French 45 36 11 3 2 4 0 84 5 1304
2018 First official language - English 46 33 12 3 2 3 0 82 6 3264
2018 First official language - French 41 39 12 2 2 4 0 83 4 1077
2017 First official language - English 43 33 13 3 3 4 0 79 7 4594
2017 First official language - French 36 41 14 2 2 4 1 80 5 1384
2014 First official language - English 46 33 12 3 2 4 0 82 6 5034
2014 First official language - French 38 41 12 3 1 5 1 83 4 1586

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 31 7 3 2 0 0 87 6 3952
2020 First official language - French 55 36 5 3 1 0 0 91 3 1253
2019 First official language - English 53 32 9 4 2 1 0 85 6 4089
2019 First official language - French 51 35 9 3 1 0 0 87 4 1314
2018 First official language - English 51 34 9 4 3 0 0 85 7 3249
2018 First official language - French 48 38 8 3 2 1 0 87 5 1074
2017 First official language - English 47 35 9 5 4 0 0 82 10 4603
2017 First official language - French 40 44 10 4 2 0 0 84 6 1381
2014 First official language - English 46 36 9 5 3 0 0 82 9 5037
2014 First official language - French 40 42 10 5 2 0 0 83 7 1585

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 22 11 4 3 7 4 79 8 3952
2020 First official language - French 49 25 9 3 3 7 4 83 7 1258

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 33 15 5 2 7 1 76 8 3962
2020 First official language - French 35 37 15 3 1 7 1 78 5 1258

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 30 11 6 4 5 3 77 10 3949
2020 First official language - French 43 33 10 3 3 5 3 83 6 1253

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 1 6 20 13 40 19 0 9 66 74
2020 First official language - French 0 10 22 5 31 21 11 15 53 19

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 30 17 7 4 8 5 68 13 3954
2020 First official language - French 29 30 16 7 3 8 6 69 12 1256
2019 First official language - English 33 28 15 9 6 5 4 67 17 4086
2019 First official language - French 27 30 17 8 6 7 5 64 17 1308
2018 First official language - English 25 29 17 8 7 8 5 62 18 3270
2018 First official language - French 23 34 15 10 5 6 5 65 17 1076
2017 First official language - English 28 30 14 11 9 5 4 63 22 4605
2017 First official language - French 21 34 18 9 7 7 5 62 19 1380
2014 First official language - English 31 31 13 11 9 4 3 65 21 5036
2014 First official language - French 21 33 17 10 8 4 5 60 21 1585

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 37 13 8 4 4 1 74 12 3949
2020 First official language - French 29 41 15 7 3 3 2 73 11 1256
2019 First official language - English 32 36 14 10 4 3 1 71 14 4078
2019 First official language - French 27 39 16 10 4 3 1 69 14 1314
2018 First official language - English 31 38 13 9 4 4 2 73 14 3265
2018 First official language - French 30 40 13 9 4 2 1 72 14 1081
2017 First official language - English 36 36 11 8 5 4 1 75 14 4598
2017 First official language - French 30 41 12 9 4 3 1 74 14 1383
2014 First official language - English 35 36 11 8 4 4 1 75 13 5037
2014 First official language - French 28 43 12 8 5 3 1 74 14 1587

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 37 17 5 2 2 0 75 7 3938
2020 First official language - French 34 41 17 3 2 2 0 76 6 1249
2019 First official language - English 32 37 19 7 3 2 0 70 11 4075
2019 First official language - French 29 40 19 6 3 3 0 71 9 1315
2018 First official language - English 32 38 18 6 4 2 0 72 10 3257
2018 First official language - French 29 42 19 5 3 1 1 72 8 1076

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 24 19 12 9 11 3 53 25 3951
2020 First official language - French 19 23 22 10 8 12 4 51 22 1255
2019 First official language - English 18 22 21 14 12 11 3 46 30 4078
2019 First official language - French 16 22 21 13 11 13 4 46 29 1312
2018 First official language - English 18 22 19 14 13 11 3 46 31 3264
2018 First official language - French 14 24 20 14 11 12 4 45 30 1075
2017 First official language - English 18 22 16 15 17 10 2 45 37 4596
2017 First official language - French 12 22 20 15 12 14 5 42 33 1384
2014 First official language - English 15 20 18 17 19 10 2 39 41 5035
2014 First official language - French 10 20 21 17 18 12 3 35 41 1586

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 46 3 10 2 0 0 85 12 3962
2020 First official language - French 38 46 5 8 2 0 0 84 10 1258

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 40 8 12 3 0 1 77 15 3958
2020 First official language - French 36 38 11 11 2 0 1 75 14 1256
2019 First official language - English 44 34 6 11 5 0 0 78 16 4085
2019 First official language - French 46 35 6 8 4 0 0 82 12 1316
2017 First official language - English 39 33 7 13 8 0 0 72 21 4607
2017 First official language - French 36 40 9 10 5 0 0 76 15 1384
2014 First official language - English 38 33 7 13 9 0 0 71 22 5033
2014 First official language - French 36 38 8 11 6 0 0 75 17 1585

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 34 9 7 2 0 0 82 9 3926
2020 First official language - French 43 38 10 7 2 0 1 82 9 1245
2019 First official language - English 49 34 8 6 2 0 0 83 8 4062
2019 First official language - French 47 36 9 5 2 0 1 84 7 1313
2017 First official language - English 46 36 8 7 3 0 0 82 10 4590
2017 First official language - French 46 39 7 6 1 0 0 85 7 1382
2014 First official language - English 42 37 10 8 3 0 0 79 11 5036
2014 First official language - French 39 43 10 5 2 0 0 83 7 1585

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 85 11 1 1 1 0 1 97 2 3942
2020 First official language - French 50 32 7 6 3 1 1 84 9 1257
2017 First official language - English 76 17 3 2 1 1 1 94 3 4605
2017 First official language - French 40 36 10 8 4 1 1 77 12 1380
2014 First official language - English 75 17 3 1 1 0 1 94 2 5038
2014 First official language - French 39 37 9 9 4 1 1 78 13 1586

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 27 12 3 1 5 1 83 4 3957
2020 First official language - French 41 26 19 8 4 2 0 68 12 1257
2019 First official language - English 50 25 12 3 1 7 1 82 5 4093
2019 First official language - French 38 29 19 8 3 3 0 69 11 1317

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 3958
2020 First official language - French 7 93 1258
2019 First official language - English 12 88 4088
2019 First official language - French 11 89 1316
2018 First official language - English 12 88 3280
2018 First official language - French 11 89 1082

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 42 58 357
2020 First official language - French 47 53 92
2019 First official language - English 51 49 478
2019 First official language - French 46 54 147
2018 First official language - English 45 55 419
2018 First official language - French 41 59 123

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 68 32 357
2020 First official language - French 58 42 92
2019 First official language - English 61 39 478
2019 First official language - French 65 35 147
2018 First official language - English 68 32 418
2018 First official language - French 67 33 123

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 357
2020 First official language - French 8 92 92
2019 First official language - English 9 91 478
2019 First official language - French 10 90 147
2018 First official language - English 6 94 418
2018 First official language - French 7 93 123

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 357
2020 First official language - French 0 100 92

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 357
2020 First official language - French 12 88 92
2018 First official language - English 4 96 418
2018 First official language - French 6 94 123

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 2 98 357
2020 First official language - French 5 95 92
2018 First official language - English 4 96 418
2018 First official language - French 4 96 123

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 34 66 357
2020 First official language - French 40 60 92
2019 First official language - English 38 62 470
2019 First official language - French 37 63 145
2018 First official language - English 37 63 419
2018 First official language - French 28 72 124

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 43 57 357
2020 First official language - French 44 56 92
2019 First official language - English 40 60 470
2019 First official language - French 42 58 145
2018 First official language - English 44 56 419
2018 First official language - French 41 59 124

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 49 51 357
2020 First official language - French 42 58 92
2019 First official language - English 46 54 470
2019 First official language - French 49 51 145
2018 First official language - English 50 50 419
2018 First official language - French 53 47 124

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 41 59 357
2020 First official language - French 38 62 92
2019 First official language - English 41 59 470
2019 First official language - French 42 58 145
2018 First official language - English 47 53 420
2018 First official language - French 42 58 124

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 36 64 357
2020 First official language - French 33 67 92
2019 First official language - English 34 66 470
2019 First official language - French 28 72 145
2018 First official language - English 35 65 419
2018 First official language - French 34 66 124

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 44 56 357
2020 First official language - French 56 44 92
2019 First official language - English 53 47 470
2019 First official language - French 54 46 145
2018 First official language - English 54 46 421
2018 First official language - French 59 41 124

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 27 73 357
2020 First official language - French 31 69 92
2019 First official language - English 28 72 470
2019 First official language - French 39 61 145
2018 First official language - English 36 64 419
2018 First official language - French 40 60 124

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 357
2020 First official language - French 5 95 92
2019 First official language - English 9 91 470
2019 First official language - French 4 96 145

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 357
2020 First official language - French 11 89 92
2019 First official language - English 10 90 470
2019 First official language - French 9 91 145
2018 First official language - English 13 87 419
2018 First official language - French 12 88 124

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 52 48 357
2020 First official language - French 52 48 92
2019 First official language - English 44 56 470
2019 First official language - French 44 56 145
2018 First official language - English 49 51 420
2018 First official language - French 53 47 124

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 20 80 357
2020 First official language - French 21 79 92
2019 First official language - English 25 75 470
2019 First official language - French 22 78 145
2018 First official language - English 27 73 419
2018 First official language - French 19 81 124

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 16 84 357
2020 First official language - French 17 83 92
2019 First official language - English 17 83 470
2019 First official language - French 14 86 145
2018 First official language - English 15 85 419
2018 First official language - French 15 85 124

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 48 52 357
2020 First official language - French 59 41 92
2019 First official language - English 54 46 466
2019 First official language - French 55 45 144
2018 First official language - English 52 48 419
2018 First official language - French 46 54 123

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 22 78 357
2020 First official language - French 34 66 92
2019 First official language - English 23 77 466
2019 First official language - French 24 76 144
2018 First official language - English 21 79 420
2018 First official language - French 29 71 123

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 357
2020 First official language - French 10 90 92
2019 First official language - English 6 94 466
2019 First official language - French 3 97 144
2018 First official language - English 8 92 419
2018 First official language - French 8 92 123

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 16 84 357
2020 First official language - French 17 83 92
2019 First official language - English 13 87 466
2019 First official language - French 18 82 144
2018 First official language - English 16 84 419
2018 First official language - French 18 82 123

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 357
2020 First official language - French 10 90 92
2019 First official language - English 7 93 466
2019 First official language - French 9 91 144
2018 First official language - English 10 90 419
2018 First official language - French 12 88 123

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 357
2020 First official language - French 5 95 92

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 357
2020 First official language - French 13 87 92
2019 First official language - English 11 89 466
2019 First official language - French 10 90 144
2018 First official language - English 10 90 420
2018 First official language - French 10 90 123

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 357
2020 First official language - French 19 81 92
2019 First official language - English 12 88 466
2019 First official language - French 10 90 144
2018 First official language - English 13 87 419
2018 First official language - French 11 89 123

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 30 70 357
2020 First official language - French 22 78 92
2019 First official language - English 28 72 466
2019 First official language - French 29 71 144
2018 First official language - English 32 68 420
2018 First official language - French 32 68 123

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 339
2020 First official language - French 10 90 87
2018 First official language - English 7 93 399
2018 First official language - French 7 93 121

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 23 77 339
2020 First official language - French 19 81 87
2018 First official language - English 22 78 398
2018 First official language - French 16 84 121

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 339
2020 First official language - French 10 90 87
2018 First official language - English 6 94 398
2018 First official language - French 9 91 121

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 339
2020 First official language - French 11 89 87
2018 First official language - English 7 93 398
2018 First official language - French 7 93 121

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 339
2020 First official language - French 11 89 87
2018 First official language - English 11 89 398
2018 First official language - French 12 88 121

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 339
2020 First official language - French 13 87 87
2018 First official language - English 7 93 398
2018 First official language - French 4 96 121

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 339
2020 First official language - French 20 80 87
2018 First official language - English 14 86 398
2018 First official language - French 21 79 121

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 339
2020 First official language - French 10 90 87
2018 First official language - English 9 91 398
2018 First official language - French 14 86 121

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 339
2020 First official language - French 15 85 87
2018 First official language - English 12 88 399
2018 First official language - French 12 88 121

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 33 67 339
2020 First official language - French 36 64 87
2018 First official language - English 31 69 398
2018 First official language - French 28 72 121

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 339
2020 First official language - French 16 84 87
2018 First official language - English 6 94 398
2018 First official language - French 12 88 121

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 47 53 339
2020 First official language - French 49 51 87
2018 First official language - English 50 50 399
2018 First official language - French 52 48 121

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 2 98 339
2020 First official language - French 0 100 87

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 55 45 339
2020 First official language - French 57 43 87
2018 First official language - English 58 42 399
2018 First official language - French 45 55 121

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 3 97 398
2018 First official language - French 4 96 121

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 339
2020 First official language - French 13 87 87
2018 First official language - English 14 86 398
2018 First official language - French 11 89 121

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 14 17 5 3 35 9 55 15 3955
2020 First official language - French 17 16 18 4 3 32 11 57 12 1253
2019 First official language - English 16 15 19 7 6 28 9 50 21 4088
2019 First official language - French 15 13 18 8 5 30 11 48 21 1318
2018 First official language - English 15 15 18 6 5 30 9 50 19 3270
2018 First official language - French 14 16 21 5 4 30 10 50 16 1080
2017 First official language - English 16 17 19 7 9 26 7 48 24 4607
2017 First official language - French 13 17 17 7 6 32 9 50 21 1383
2014 First official language - English 14 17 19 8 8 28 8 48 24 5037
2014 First official language - French 10 17 20 6 7 32 9 45 22 1587

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 30 16 4 3 12 1 73 8 3959
2020 First official language - French 33 33 17 3 2 11 2 76 5 1247
2019 First official language - English 34 29 17 6 4 10 1 70 11 4093
2019 First official language - French 30 35 16 5 3 10 2 73 9 1316
2018 First official language - English 31 31 17 6 4 10 1 70 11 3266
2018 First official language - French 28 37 16 5 3 9 2 73 9 1082
2017 First official language - English 29 29 17 7 7 10 1 66 15 4600
2017 First official language - French 25 37 18 6 4 10 1 69 11 1380
2014 First official language - English 23 27 20 8 6 15 2 61 16 5036
2014 First official language - French 18 32 21 6 5 17 2 61 13 1586

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 3959
2020 First official language - French 6 94 1255
2019 First official language - English 7 93 4085
2019 First official language - French 7 93 1317
2018 First official language - English 7 93 3268
2018 First official language - French 7 93 1076

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 31 69 228
2020 First official language - French 29 71 80
2019 First official language - English 41 59 276
2019 First official language - French 38 62 90
2018 First official language - English 32 68 231
2018 First official language - French 25 75 75

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 82 18 228
2020 First official language - French 86 14 80
2019 First official language - English 78 22 276
2019 First official language - French 70 30 90
2018 First official language - English 75 25 230
2018 First official language - French 86 14 75

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 228
2020 First official language - French 0 100 80

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 228
2020 First official language - French 9 91 80
2019 First official language - English 8 92 276
2019 First official language - French 12 88 90

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 228
2020 First official language - French 9 91 80
2019 First official language - English 9 91 276
2019 First official language - French 8 92 90
2018 First official language - English 13 87 230
2018 First official language - French 10 90 75

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 32 68 228
2020 First official language - French 23 77 80
2019 First official language - English 27 73 271
2019 First official language - French 27 73 88
2018 First official language - English 28 72 230
2018 First official language - French 25 75 75

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 26 74 228
2020 First official language - French 17 83 80
2019 First official language - English 20 80 271
2019 First official language - French 28 72 88
2018 First official language - English 25 75 230
2018 First official language - French 18 82 75

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 17 83 228
2020 First official language - French 18 82 80
2019 First official language - English 17 83 271
2019 First official language - French 18 82 88
2018 First official language - English 17 83 230
2018 First official language - French 15 85 75

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 271
2019 First official language - French 12 88 88

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 27 73 228
2020 First official language - French 20 80 80
2019 First official language - English 30 70 271
2019 First official language - French 26 74 88
2018 First official language - English 27 73 231
2018 First official language - French 19 81 75

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 19 81 228
2020 First official language - French 16 84 80
2019 First official language - English 22 78 271
2019 First official language - French 20 80 88
2018 First official language - English 20 80 230
2018 First official language - French 24 76 75

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 2 98 228
2020 First official language - French 0 100 80
2019 First official language - English 3 97 271
2019 First official language - French 8 92 88

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 228
2020 First official language - French 7 93 80
2018 First official language - English 9 91 230
2018 First official language - French 9 91 75

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 22 78 228
2020 First official language - French 25 75 80
2019 First official language - English 16 84 271
2019 First official language - French 16 84 88
2018 First official language - English 17 83 230
2018 First official language - French 25 75 75

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 228
2020 First official language - French 0 100 80

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 18 82 228
2020 First official language - French 19 81 80
2019 First official language - English 16 84 271
2019 First official language - French 14 86 88
2018 First official language - English 17 83 230
2018 First official language - French 14 86 75

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 228
2020 First official language - French 0 100 80
2019 First official language - English 0 100 271
2019 First official language - French 0 100 88

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 228
2020 First official language - French 28 72 80
2019 First official language - English 20 80 271
2019 First official language - French 17 83 88
2018 First official language - English 21 79 231
2018 First official language - French 28 72 75

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 30 70 228
2020 First official language - French 31 69 80
2019 First official language - English 25 75 264
2019 First official language - French 33 67 86
2018 First official language - English 28 72 231
2018 First official language - French 25 75 75

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 228
2020 First official language - French 9 91 80
2019 First official language - English 9 91 264
2019 First official language - French 16 84 86
2018 First official language - English 12 88 231
2018 First official language - French 17 83 75

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 228
2020 First official language - French 8 92 80
2019 First official language - English 4 96 264
2019 First official language - French 0 100 86
2018 First official language - English 4 96 231
2018 First official language - French 7 93 75

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 228
2020 First official language - French 12 88 80
2019 First official language - English 11 89 264
2019 First official language - French 12 88 86
2018 First official language - English 17 83 231
2018 First official language - French 21 79 75

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 7 93 231
2018 First official language - French 7 93 75

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 264
2019 First official language - French 7 93 86
2018 First official language - English 5 95 231
2018 First official language - French 11 89 75

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 228
2020 First official language - French 12 88 80
2018 First official language - English 11 89 231
2018 First official language - French 8 92 75

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 53 47 228
2020 First official language - French 53 47 80
2019 First official language - English 55 45 264
2019 First official language - French 48 52 86
2018 First official language - English 49 51 232
2018 First official language - French 47 53 75

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 13 87 215
2018 First official language - French 9 91 70

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 5 95 215
2018 First official language - French 0 100 70

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 9 91 215
2018 First official language - French 17 83 70

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 9 91 215
2018 First official language - French 13 87 70

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 14 86 216
2018 First official language - French 14 86 70

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 31 69 216
2018 First official language - French 25 75 70

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 5 95 215
2018 First official language - French 15 85 70

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 49 51 216
2018 First official language - French 42 58 70

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 64 36 215
2018 First official language - French 63 37 70

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 13 87 214
2018 First official language - French 10 90 70

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 14 17 3 2 38 8 58 10 3943
2020 First official language - French 18 17 17 3 1 35 9 63 8 1252
2019 First official language - English 19 12 21 3 3 33 9 53 11 4085
2019 First official language - French 16 16 18 4 3 33 11 57 11 1313
2018 First official language - English 17 14 21 3 3 35 8 54 10 3266
2018 First official language - French 14 18 20 3 3 33 8 54 11 1080
2017 First official language - English 17 15 20 3 4 33 8 54 11 4601
2017 First official language - French 12 19 19 3 2 37 8 56 9 1382
2014 First official language - English 15 14 21 3 3 35 9 52 11 5032
2014 First official language - French 11 18 18 2 3 38 9 55 10 1585

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 30 16 4 2 12 1 75 7 3957
2020 First official language - French 33 34 15 3 1 12 2 78 5 1259
2019 First official language - English 37 26 17 3 2 12 1 73 7 4085
2019 First official language - French 32 34 15 3 2 12 2 77 6 1309
2018 First official language - English 32 30 18 3 3 13 1 72 7 3269
2018 First official language - French 28 35 18 3 2 12 2 73 7 1081
2017 First official language - English 32 30 16 3 3 13 2 73 8 4593
2017 First official language - French 26 38 17 3 2 13 1 74 6 1379
2014 First official language - English 28 27 19 4 2 18 2 68 7 5036
2014 First official language - French 20 33 19 3 2 21 2 69 7 1585

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 3945
2020 First official language - French 10 90 1254

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 3956
2020 First official language - French 14 86 1256
2019 First official language - English 19 81 4089
2019 First official language - French 18 82 1316
2017 First official language - English 20 80 4595
2017 First official language - French 20 80 1382
2014 First official language - English 18 82 5024
2014 First official language - French 15 85 1583

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 52 48 525
2020 First official language - French 48 52 179

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 82 18 526
2020 First official language - French 80 20 180
2019 First official language - English 82 18 791
2019 First official language - French 86 14 241
2017 First official language - English 81 19 937
2017 First official language - French 83 17 276
2014 First official language - English 80 20 889
2014 First official language - French 79 21 240

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 30 7 8 3 0 0 82 11 429
2020 First official language - French 48 30 10 9 1 1 0 79 10 145
2019 First official language - English 51 33 4 7 3 1 0 85 11 640
2019 First official language - French 54 33 3 7 3 0 0 87 10 202
2017 First official language - English 52 31 5 8 3 0 1 84 11 767
2017 First official language - French 47 36 7 7 2 0 0 83 9 229
2014 First official language - English 50 33 6 7 3 0 1 84 10 719
2014 First official language - French 53 33 7 4 2 1 0 87 6 192

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 30 7 5 2 2 3 85 7 3961
2020 First official language - French 47 33 9 4 1 3 4 85 5 1260
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 33 12 9 4 3 0 74 14 3935
2020 First official language - French 35 37 15 6 3 3 0 75 10 1252

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 41 8 6 1 1 0 85 7 3964
2020 First official language - French 39 45 10 5 0 0 0 85 5 1257

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 39 9 6 1 1 0 83 7 3957
2020 First official language - French 40 44 10 4 1 1 0 84 5 1249

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 36 19 7 2 1 2 72 8 3939
2020 First official language - French 30 40 21 5 1 0 3 72 7 1251

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 32 12 3 1 2 2 83 4 3958
2020 First official language - French 42 42 11 2 1 1 2 86 2 1253

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 75 14 4 0 0 5 1 95 0 3958
2020 First official language - French 64 29 4 1 1 1 0 94 2 1252

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 31 6 2 1 1 0 91 3 3939
2020 First official language - French 56 34 6 2 1 2 0 92 2 1253

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 29 7 6 4 1 0 82 10 3945
2020 First official language - French 50 32 9 5 2 1 0 84 8 1252

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 27 7 3 1 1 1 88 5 3950
2020 First official language - French 53 32 10 3 1 1 1 87 4 1256

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 98 2 914
2020 First official language - French 97 3 340

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 33 18 18 8 0 1 56 26 895
2020 First official language - French 17 38 20 15 9 0 0 55 25 331

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 37 8 3 2 1 0 87 5 3954
2020 First official language - French 46 39 10 2 1 1 0 87 3 1253
2019 First official language - English 40 39 12 6 2 2 0 80 8 4083
2019 First official language - French 39 41 11 5 2 2 0 82 7 1308
2018 First official language - English 39 39 11 5 3 2 0 79 9 3276
2018 First official language - French 37 42 12 3 2 3 0 82 6 1075
2017 First official language - English 34 39 13 7 6 2 0 75 12 4601
2017 First official language - French 32 44 14 5 3 3 0 78 8 1383

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 29 10 11 7 2 1 71 19 3949
2020 First official language - French 40 34 11 9 5 1 1 75 14 1258

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 26 11 4 3 3 1 81 7 3935
2020 First official language - French 49 32 10 4 2 2 1 83 6 1249

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 34 15 8 5 2 0 72 13 3954
2020 First official language - French 35 37 15 8 3 1 0 74 11 1256
2019 First official language - English 29 36 16 12 6 1 0 65 19 4089
2019 First official language - French 27 39 18 9 6 1 0 67 15 1314
2018 First official language - English 28 35 15 12 7 2 0 65 20 3277
2018 First official language - French 23 41 17 11 6 2 0 66 17 1082
2017 First official language - English 21 38 14 14 11 2 0 61 25 4600
2017 First official language - French 17 44 18 13 6 1 0 62 19 1385

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 49 11 13 3 0 0 74 16 914
2020 First official language - French 26 47 15 9 2 1 0 74 11 340
2019 First official language - English 25 48 11 10 4 1 1 75 15 925
2019 First official language - French 28 46 15 6 2 0 2 76 8 348

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 25 16 9 9 0 2 66 17 3959
2020 First official language - French 39 24 17 9 8 0 3 65 17 1260

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 32 18 8 6 0 1 67 14 3940
2020 First official language - French 31 31 19 10 8 0 1 63 18 1254
2019 First official language - English 23 29 21 13 13 0 1 53 26 4089
2019 First official language - French 21 25 22 14 16 0 2 47 30 1317
2018 First official language - English 17 26 23 13 18 1 2 45 31 3275
2018 First official language - French 17 18 24 17 20 0 3 36 39 1077
2017 First official language - English 19 25 20 14 20 1 2 45 35 4593
2017 First official language - French 14 22 21 15 25 0 3 37 41 1384

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 16 26 26 17 15 0 0 41 32 3957
2020 First official language - French 16 22 28 20 12 0 1 39 33 1256
2019 First official language - English 19 31 24 15 10 0 1 50 25 4093
2019 First official language - French 19 27 28 17 9 0 1 46 26 1317
2018 First official language - English 16 27 28 17 11 1 1 44 28 3270
2018 First official language - French 12 26 33 17 11 0 1 39 28 1079
2017 First official language - English 16 28 26 16 13 0 1 45 29 4594
2017 First official language - French 13 25 31 19 12 0 1 38 31 1382

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 29 22 13 10 0 1 54 23 3956
2020 First official language - French 20 27 24 16 10 1 2 49 26 1254
2019 First official language - English 27 31 21 12 7 0 1 59 19 4069
2019 First official language - French 22 31 25 12 8 0 2 54 21 1317
2018 First official language - English 23 30 23 13 9 1 2 54 22 3268
2018 First official language - French 15 29 27 16 10 1 2 45 27 1073
2017 First official language - English 23 31 22 13 9 1 2 55 23 4591
2017 First official language - French 15 27 28 18 10 0 2 43 28 1376

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 25 21 15 13 1 1 49 29 3942
2020 First official language - French 21 25 23 18 10 1 2 47 29 1255
2019 First official language - English 25 26 23 13 12 0 1 51 26 4073
2019 First official language - French 23 25 23 16 11 1 1 49 27 1311
2018 First official language - English 20 25 24 16 13 1 2 46 30 3264
2018 First official language - French 15 24 29 18 13 0 2 40 31 1079
2017 First official language - English 18 24 23 17 16 1 2 43 33 4591
2017 First official language - French 16 23 25 18 15 1 2 40 34 1384

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 26 16 9 9 0 3 64 19 3938
2020 First official language - French 37 23 17 11 8 0 3 63 19 1253
2019 First official language - English 48 25 11 5 5 0 5 77 11 4070
2019 First official language - French 47 25 12 5 3 0 7 77 9 1313
2018 First official language - English 43 25 13 6 5 1 7 74 12 3260
2018 First official language - French 39 26 16 6 4 1 8 71 11 1072
2017 First official language - English 41 25 14 6 6 1 8 72 13 4581
2017 First official language - French 36 25 17 6 4 1 11 69 12 1381

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 26 23 14 14 0 0 48 29 3954
2020 First official language - French 27 23 23 15 11 0 1 50 26 1253
2019 First official language - English 32 31 19 10 8 0 1 63 18 4074
2019 First official language - French 34 29 19 9 7 0 1 65 16 1314
2018 First official language - English 29 29 20 11 9 0 1 59 21 3271
2018 First official language - French 29 27 22 12 9 1 1 57 21 1073
2017 First official language - English 27 31 21 11 9 0 0 59 20 4585
2017 First official language - French 25 29 23 13 8 0 1 56 21 1379

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 23 18 11 12 0 9 56 25 3945
2020 First official language - French 28 21 19 13 10 0 8 54 25 1253

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 36 19 7 4 1 1 69 12 3936
2020 First official language - French 35 32 20 7 3 1 3 70 10 1251
2019 First official language - English 28 36 20 8 5 1 1 66 14 4073
2019 First official language - French 30 35 21 7 4 1 2 67 12 1312
2018 First official language - English 25 35 22 9 6 1 1 62 15 3264
2018 First official language - French 23 35 26 9 5 1 2 60 14 1075
2017 First official language - English 26 32 21 12 7 1 1 60 19 4580
2017 First official language - French 24 34 22 11 6 1 2 60 18 1381

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 35 22 11 6 0 1 60 17 3941
2020 First official language - French 26 31 25 11 4 1 2 59 16 1250
2019 First official language - English 24 34 22 11 6 0 1 60 18 4070
2019 First official language - French 26 34 21 12 5 1 2 61 18 1308
2018 First official language - English 22 33 25 11 7 1 1 56 18 3266
2018 First official language - French 19 33 27 14 6 1 2 53 20 1075
2017 First official language - English 21 32 23 14 8 1 2 55 22 4575
2017 First official language - French 21 30 25 14 8 0 2 52 22 1379

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 33 18 10 5 0 1 67 15 3937
2020 First official language - French 36 29 21 9 4 0 1 65 13 1254
2019 First official language - English 32 31 19 10 6 0 1 64 17 4065
2019 First official language - French 32 31 21 9 4 0 2 65 14 1306
2018 First official language - English 27 33 20 11 7 1 1 62 18 3253
2018 First official language - French 24 34 22 11 6 0 2 60 18 1079
2017 First official language - English 27 32 20 11 8 1 2 60 19 4580
2017 First official language - French 24 33 20 12 8 1 2 59 20 1377

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 26 13 6 5 0 1 74 12 3939
2020 First official language - French 47 26 15 7 4 0 1 74 11 1243
2019 First official language - English 43 27 15 7 7 1 1 71 14 4065
2019 First official language - French 43 29 14 7 5 0 2 73 12 1308

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 33 24 11 6 0 1 58 17 3949
2020 First official language - French 28 30 23 11 6 0 1 59 17 1249

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 33 23 12 7 0 1 58 19 3945
2020 First official language - French 24 31 23 14 6 0 1 56 20 1251
2019 First official language - English 35 32 19 8 4 0 1 69 13 4066
2019 First official language - French 33 32 21 8 5 0 2 66 13 1307
2018 First official language - English 28 33 22 10 5 1 1 63 15 3242
2018 First official language - French 26 32 22 12 5 1 2 59 18 1076
2017 First official language - English 29 32 20 9 6 1 2 63 16 4570
2017 First official language - French 26 31 23 11 6 1 3 59 17 1374

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 31 16 6 3 0 1 75 9 3932
2020 First official language - French 49 27 15 5 2 0 3 78 7 1246
2019 First official language - English 51 25 13 5 4 0 2 77 10 4063
2019 First official language - French 56 22 10 4 4 0 4 81 8 1303
2018 First official language - English 49 25 13 6 5 1 2 75 11 3255
2018 First official language - French 49 24 12 6 4 1 4 77 10 1074
2017 First official language - English 47 27 13 6 5 0 1 75 11 4598
2017 First official language - French 52 22 13 6 3 0 3 77 9 1385

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 37 20 7 4 0 1 69 11 3934
2020 First official language - French 36 35 17 7 3 0 1 72 11 1248

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 68 17 6 2 2 1 5 90 4 3935
2020 First official language - French 65 18 7 3 1 0 6 88 4 1245
2019 First official language - English 73 12 4 2 2 1 6 91 4 4062
2019 First official language - French 70 13 4 2 2 0 9 91 4 1305
2018 First official language - English 67 15 6 3 3 1 5 88 6 3267
2018 First official language - French 64 15 6 3 2 1 8 88 6 1074

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 79 9 4 2 2 1 3 92 4 3929
2020 First official language - French 78 8 4 3 2 1 4 91 5 1243
2019 First official language - English 73 11 6 3 3 1 3 87 7 4062
2019 First official language - French 72 11 5 4 4 1 4 86 8 1309
2018 First official language - English 69 13 6 4 4 2 4 86 8 3251
2018 First official language - French 65 13 6 5 4 2 5 84 9 1076
2017 First official language - English 69 13 6 4 4 1 3 86 8 4600
2017 First official language - French 65 13 7 5 3 1 6 84 9 1381

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 70 19 6 2 1 0 2 91 3 3928
2020 First official language - French 69 17 7 3 1 0 3 89 4 1249
2019 First official language - English 57 27 9 3 2 0 2 86 5 4056
2019 First official language - French 59 23 9 4 2 0 2 83 7 1301
2018 First official language - English 56 27 9 4 2 1 1 84 6 3270
2018 First official language - French 56 23 11 5 2 0 2 82 7 1070
2017 First official language - English 53 29 10 4 2 0 2 84 6 4598
2017 First official language - French 51 26 12 4 3 0 4 81 7 1383

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 68 18 6 3 3 0 2 87 7 3937
2020 First official language - French 69 14 7 4 3 0 3 86 7 1250
2019 First official language - English 60 20 9 5 5 0 1 81 9 4051
2019 First official language - French 62 17 10 5 4 0 2 81 9 1305
2018 First official language - English 55 21 11 6 5 1 1 78 11 3267
2018 First official language - French 57 18 10 7 5 0 3 78 12 1068
2017 First official language - English 56 21 10 6 5 1 2 79 11 4597
2017 First official language - French 57 20 8 4 5 0 5 81 10 1379

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 11 3 1 1 0 23 93 2 3936
2020 First official language - French 59 10 4 3 1 0 23 90 4 1247
2019 First official language - English 55 12 4 2 1 0 25 91 3 4035
2019 First official language - French 53 12 6 2 1 0 25 88 5 1301
2018 First official language - English 51 12 5 2 1 1 29 89 4 3256
2018 First official language - French 50 11 6 3 2 1 28 85 7 1065
2017 First official language - English 51 13 5 2 1 0 27 88 5 4596
2017 First official language - French 49 13 5 2 1 0 29 89 5 1378

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 69 19 5 2 1 1 4 93 2 3953
2020 First official language - French 73 14 4 2 1 0 5 92 3 1254
2019 First official language - English 68 17 6 2 1 0 5 91 3 4058
2019 First official language - French 70 16 6 1 1 0 6 91 2 1298
2018 First official language - English 63 20 7 2 1 1 6 89 3 3256
2018 First official language - French 66 16 7 2 1 1 8 89 3 1066
2017 First official language - English 61 21 7 3 1 1 6 88 4 4575
2017 First official language - French 64 15 7 2 1 1 10 88 4 1371

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 19 7 4 4 0 2 85 8 3947
2020 First official language - French 71 13 6 3 2 0 4 88 6 1252
2019 First official language - English 69 15 5 3 4 1 3 87 7 4067
2019 First official language - French 75 11 4 3 3 0 4 89 6 1308
2018 First official language - English 65 16 6 3 4 1 4 86 7 3274
2018 First official language - French 67 14 6 4 4 0 6 86 8 1068
2017 First official language - English 61 18 7 4 4 1 4 83 9 4600
2017 First official language - French 62 16 7 3 4 1 7 85 7 1381

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 31 16 6 3 0 2 75 8 3957
2020 First official language - French 44 26 16 7 4 0 2 72 11 1255
2019 First official language - English 52 28 12 4 2 0 2 82 6 4055
2019 First official language - French 52 25 12 4 3 0 3 80 7 1309
2018 First official language - English 48 30 13 4 2 1 3 80 7 3269
2018 First official language - French 46 28 16 5 3 0 3 76 8 1069
2017 First official language - English 50 30 11 4 1 1 3 82 6 4589
2017 First official language - French 47 29 13 4 3 0 4 79 7 1381

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 43 22 6 3 0 0 69 9 3961
2020 First official language - French 29 40 23 6 2 0 0 69 8 1257

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 34 35 14 6 0 0 45 20 3959
2020 First official language - French 13 30 37 15 4 0 0 43 20 1255
2019 First official language - English 15 36 33 10 4 0 0 52 15 4095
2019 First official language - French 16 31 37 13 3 0 0 47 15 1317
2018 First official language - English 14 34 35 12 5 0 0 48 17 3282
2018 First official language - French 12 33 37 13 4 0 0 45 17 1086
2017 First official language - English 11 31 37 13 7 0 0 42 20 4602
2017 First official language - French 9 30 40 13 6 0 1 40 20 1380

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 20 39 20 7 0 0 27 33 3951
2020 First official language - French 11 21 38 20 10 0 0 30 32 1251
2019 First official language - English 10 16 40 24 9 0 0 34 26 4062
2019 First official language - French 8 17 38 25 12 0 1 37 25 1310
2018 First official language - English 9 18 39 23 10 0 0 33 28 3240
2018 First official language - French 7 19 41 22 11 0 1 33 26 1071
2017 First official language - English 10 19 41 21 8 0 0 29 30 4601
2017 First official language - French 6 19 41 22 10 0 1 32 26 1381
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 51 22 1 66 34 3962
2020 First official language - French 31 51 17 1 62 38 1260

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 34 66 1069
2020 First official language - French 33 67 394

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 20 12 7 5 2 10 73 14 3957
2020 First official language - French 40 18 13 9 8 1 11 65 20 1258
2019 First official language - English 38 20 15 9 10 1 7 63 21 4010
2019 First official language - French 35 18 15 10 14 1 7 57 27 1299
2018 First official language - English 34 18 15 10 11 2 10 59 23 3270
2018 First official language - French 30 17 16 13 13 1 11 53 29 1084

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 20 17 21 24 1 5 35 47 1068
2020 First official language - French 9 24 17 21 20 2 7 36 45 393

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 17 14 22 36 1 3 24 61 1069
2020 First official language - French 5 16 20 24 32 1 2 22 58 394
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