2020 Public Service Employee Survey Results by Theme for Health Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - Student

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 34 43 15 6 2 0 0 77 8 159
2018 Student 34 47 6 10 3 0 0 80 14 86
2017 Student 42 40 10 4 5 0 0 82 9 105
2014 Student 30 58 7 1 4 0 0 88 5 70

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 50 31 10 8 1 0 0 81 9 159
2018 Student 44 36 8 6 5 1 0 81 11 86
2017 Student 46 36 13 2 4 0 0 82 6 105

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 47 31 16 6 1 0 0 78 6 158
2018 Student 42 38 13 6 1 0 0 80 7 85
2017 Student 48 33 14 0 4 0 0 82 4 105
2014 Student 61 32 6 1 0 0 0 93 1 70

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 43 42 7 5 3 0 0 86 8 159
2018 Student 39 45 9 2 4 1 0 85 6 85
2017 Student 50 34 6 5 4 1 0 85 9 105
2014 Student 50 34 8 5 3 0 0 84 8 70

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 62 24 9 3 1 1 0 87 4 157
2018 Student 62 25 8 1 2 1 0 88 4 85
2017 Student 71 20 7 0 2 0 0 91 2 105
2014 Student 56 30 10 1 3 0 0 86 5 70

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 61 29 6 2 1 0 0 90 3 155
2018 Student 58 28 6 5 1 1 0 88 6 81
2017 Student 70 19 7 2 2 0 0 89 4 105
2014 Student 56 32 4 5 3 0 0 88 8 70

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 42 19 22 4 6 5 2 65 12 158
2018 Student 38 18 20 7 6 7 4 63 15 84
2017 Student 42 22 16 9 2 7 2 70 12 105
2014 Student 38 24 9 11 7 9 1 70 20 70
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 44 25 16 8 2 1 5 72 11 158

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Student 61 23 6 6 0 0 5 87 6 66
2019 Student 57 27 8 5 1 1 1 86 6 158
2018 Student 54 35 5 4 2 0 1 89 6 84
2017 Student 55 28 5 6 2 1 3 87 8 104
2014 Student 60 23 8 7 1 1 1 85 8 70

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 61 31 3 3 1 0 0 92 4 158
2018 Student 65 23 5 5 2 0 0 88 7 86
2017 Student 63 24 7 5 1 0 1 87 6 105
2014 Student 66 25 5 3 1 0 0 91 5 70

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 58 22 8 3 0 9 0 88 3 158
2018 Student 53 23 5 0 5 12 2 89 5 86
2017 Student 57 22 7 3 1 10 1 88 4 105
2014 Student 46 23 8 6 2 15 0 81 10 70

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 54 26 8 3 2 7 0 86 5 157
2018 Student 51 27 5 1 5 9 2 88 7 85
2017 Student 58 25 6 3 3 5 0 88 6 104
2014 Student 40 35 10 5 5 5 1 79 10 70

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 45 24 13 6 1 11 0 78 8 157
2018 Student 38 23 11 2 5 18 4 77 9 84
2017 Student 46 27 7 5 4 9 3 83 10 105
2014 Student 33 29 9 10 5 14 1 73 17 70

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 43 25 13 8 1 11 0 76 9 157
2018 Student 39 21 11 8 5 14 2 72 15 85
2017 Student 46 24 9 8 3 9 1 78 12 105
2014 Student 32 36 13 3 5 10 1 77 9 69
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 52 35 6 6 1 0 0 87 6 159
2018 Student 44 37 14 3 0 0 1 82 4 86
2017 Student 48 40 5 6 1 0 0 88 7 105
2014 Student 40 45 4 6 5 0 0 85 11 70

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 39 42 11 6 2 0 0 81 8 158
2018 Student 45 36 7 8 2 0 1 82 11 85
2017 Student 44 38 10 6 2 0 0 82 8 105

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 56 32 4 7 1 1 0 89 8 158
2018 Student 44 41 8 4 1 0 2 87 5 85
2017 Student 53 29 7 2 6 0 4 85 8 103
2014 Student 58 30 5 7 0 0 0 88 7 70

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 41 39 10 6 3 0 1 81 9 157
2018 Student 35 41 12 7 2 0 2 78 10 85
2017 Student 47 34 7 7 4 1 0 82 11 105
2014 Student 36 38 9 13 3 0 0 75 16 70

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 41 34 13 3 1 8 0 82 5 158
2018 Student 41 31 12 5 2 6 3 79 8 86
2017 Student 54 29 7 2 2 5 2 89 4 105
2014 Student 33 30 15 5 4 9 5 73 10 70

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 35 31 13 6 1 8 6 77 7 157
2018 Student 25 35 11 0 6 9 14 78 8 85
2017 Student 46 20 10 1 4 11 8 82 6 103
2014 Student 15 12 14 14 13 11 22 39 40 69

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 65 20 3 1 1 1 9 94 2 156

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 57 22 8 2 1 2 8 88 4 155

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 84 4 1 0 1 1 10 98 1 153

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 79 5 1 1 1 1 13 98 1 155

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 44 38 13 4 1 0 1 82 5 158
2018 Student 34 41 13 6 5 1 0 76 11 85
2017 Student 47 30 13 5 2 0 3 80 7 105
2014 Student 36 40 14 5 3 0 1 78 8 70

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 54 22 18 4 1 0 2 77 5 158
2018 Student 42 38 11 2 6 1 0 81 8 84
2017 Student 52 35 6 4 3 0 0 87 7 105
2014 Student 45 25 16 4 5 2 2 74 9 70

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 46 39 11 2 1 2 0 86 3 158
2018 Student 37 43 9 6 1 2 1 83 7 86
2017 Student 55 32 5 2 3 0 3 90 5 105
2014 Student 40 43 9 3 0 5 1 87 3 70

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 34 40 12 7 1 3 3 78 9 157
2018 Student 33 34 15 4 2 8 4 76 7 85
2017 Student 45 31 11 2 3 4 4 83 5 105

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 68 19 9 2 1 1 1 88 3 159
2018 Student 51 24 19 2 0 1 2 78 2 86
2017 Student 61 27 4 3 3 0 2 90 6 105
2014 Student 46 33 17 3 0 1 1 80 3 70

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 72 23 5 0 0 0 0 95 0 158
2018 Student 65 28 5 1 0 0 1 94 1 85
2017 Student 62 36 2 0 0 0 0 98 0 105
2014 Student 63 21 4 2 7 0 2 87 9 70

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Student 58 9 32 158
2018 Student 40 15 45 86
2017 Student 47 17 36 105
2014 Student 56 14 30 70

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Student 0 1 3 4 91 0 92
2018 Student 0 0 0 3 97 0 34
2017 Student 0 2 0 0 98 0 49
2014 Student 0 18 5 19 9999 58 40
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 48 38 6 7 1 0 0 86 8 159
2018 Student 51 33 3 9 2 1 0 85 12 86
2017 Student 58 26 8 4 3 0 1 85 7 105
2014 Student 49 34 11 6 0 0 0 83 6 70

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 37 42 13 4 1 3 0 82 5 158
2018 Student 41 36 11 8 4 0 0 78 12 85
2017 Student 47 41 7 1 1 4 0 91 2 105
2014 Student 30 42 11 8 0 8 0 79 9 70

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 1 14 31 28 23 1 1 53 16 158
2018 Student 2 14 33 22 17 4 8 44 19 83
2017 Student 4 10 30 26 25 1 4 54 14 105
2014 Student 2 20 41 19 11 2 5 32 24 70

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 2 6 17 28 39 5 3 73 9 155
2018 Student 1 10 12 24 36 6 11 72 13 83
2017 Student 3 7 16 27 38 3 7 72 10 105
2014 Student 3 17 17 26 27 7 4 59 22 70

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 9 13 25 20 25 5 4 49 24 158
2017 Student 11 20 21 12 26 6 5 42 34 104
2014 Student 24 10 25 12 11 8 9 28 41 69

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 1 1 13 28 54 1 3 85 1 156
2017 Student 0 11 12 35 37 1 5 76 11 104
2014 Student 0 1 22 37 37 1 3 77 1 70

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 2 8 13 24 47 2 4 76 11 158
2018 Student 1 8 17 27 31 4 12 69 11 83
2017 Student 0 11 14 27 37 5 6 72 12 105
2014 Student 6 8 15 26 35 4 7 68 15 70

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 3 11 12 18 43 8 6 71 15 157
2018 Student 0 5 14 17 36 14 13 73 7 83
2017 Student 1 7 20 20 33 10 9 65 10 105
2014 Student 5 9 17 26 29 9 5 64 16 69

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 5 11 22 22 30 6 4 58 18 157
2017 Student 3 12 34 19 22 6 5 46 16 105
2014 Student 14 16 20 20 18 8 4 44 33 69

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 3 16 27 27 25 1 1 53 19 157

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 30 34 20 8 1 8 0 69 10 158

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 63 25 3 5 2 2 0 90 7 158
2018 Student 66 24 3 1 3 1 0 92 5 86
2017 Student 66 24 5 4 1 0 0 90 5 105
2014 Student 55 22 8 9 1 5 1 81 10 70

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 69 24 4 1 1 0 0 94 2 156
2018 Student 84 12 2 1 1 0 0 95 2 85
2017 Student 76 20 2 1 1 0 0 96 2 105
2014 Student 69 19 11 2 0 0 0 88 2 70

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 65 27 5 3 1 1 0 92 3 158
2018 Student 58 32 4 2 1 2 1 93 4 85

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 62 28 6 2 0 1 0 92 2 157
2018 Student 67 26 2 2 0 2 0 95 2 84
2017 Student 69 27 3 0 1 0 0 96 1 105
2014 Student 71 20 1 0 8 0 0 92 8 70

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 56 27 8 3 1 5 1 89 3 158
2018 Student 49 36 5 1 0 10 0 93 1 84
2017 Student 69 19 4 4 1 3 0 91 5 104
2014 Student 64 23 4 3 0 6 0 93 3 70

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 76 20 2 1 0 1 0 97 1 157
2018 Student 77 14 5 0 1 2 0 94 1 83
2017 Student 81 15 3 1 0 0 0 96 1 104
2014 Student 69 21 0 7 3 0 0 90 10 70

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 45 24 11 4 2 4 10 81 7 157
2018 Student 33 26 8 2 1 14 15 83 5 85
2017 Student 42 17 6 7 2 10 16 80 12 105
2014 Student 47 19 8 6 1 5 14 81 9 70

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 32 25 18 11 1 9 3 65 14 158
2018 Student 21 30 12 11 2 15 8 67 17 84
2017 Student 42 26 15 7 3 5 2 73 10 105
2014 Student 37 25 10 13 4 8 3 70 19 70

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 41 34 18 2 1 4 0 79 3 157
2018 Student 40 33 16 0 4 4 4 78 4 85

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 27 20 23 7 3 16 3 59 12 158
2018 Student 26 20 14 4 4 21 12 68 11 85
2017 Student 34 23 12 6 4 12 11 73 12 105
2014 Student 16 28 19 5 12 13 7 55 22 70

Physical environment and equipment

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 67 26 2 5 1 0 0 92 6 159
2017 Student 64 27 7 2 1 0 0 90 3 105
2014 Student 55 26 14 3 3 0 0 80 6 70

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 68 22 7 3 1 0 0 90 3 157
2017 Student 67 27 2 2 2 0 0 94 4 104
2014 Student 42 46 11 1 0 0 0 88 1 70

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Student 86 10 2 3 0 0 0 95 3 105
2014 Student 82 12 2 0 3 0 0 95 3 70

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 48 21 11 4 1 14 1 81 6 157

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Student 0 100 66

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 19 13 9 3 1 34 21 71 9 157
2018 Student 15 9 4 1 2 40 28 78 11 85
2017 Student 25 12 9 3 1 35 15 73 8 104
2014 Student 23 4 11 4 0 43 16 65 9 70

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 44 25 7 1 1 18 3 89 2 158
2018 Student 36 27 6 0 1 21 8 90 2 85
2017 Student 51 21 7 2 0 17 3 89 2 104
2014 Student 33 18 10 2 0 32 5 81 4 69

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 25 10 10 1 0 36 18 76 1 157
2018 Student 17 7 6 0 1 44 24 78 4 86
2017 Student 29 5 9 0 0 38 19 79 0 105
2014 Student 23 13 5 1 0 38 20 87 2 70

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 47 22 7 1 0 20 4 90 1 158
2018 Student 41 22 6 0 1 22 8 90 2 86
2017 Student 48 22 6 2 0 18 3 89 2 105
2014 Student 40 15 9 0 0 25 11 85 0 70

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 9 91 157
2017 Student 7 93 104
2014 Student 12 88 70
Top of page

Workplace well-being

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 36 34 15 9 1 6 0 74 11 158
2018 Student 26 46 7 4 5 11 2 82 9 85
2017 Student 29 43 14 4 3 7 0 78 7 105

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 42 30 16 6 3 3 0 75 8 158
2018 Student 35 39 11 2 4 8 1 82 6 85
2017 Student 38 37 14 5 3 4 0 78 8 105

Work-related stress

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 37 26 17 11 8 0 1 64 19 156
2018 Student 22 26 25 12 11 1 4 51 23 85
2017 Student 19 36 15 14 16 0 1 55 29 104

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 50 35 11 3 0 0 1 86 3 158
2018 Student 29 35 27 4 1 1 2 67 5 85
2017 Student 35 37 20 6 2 0 0 72 8 105

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 71 20 5 2 1 0 1 92 3 157
2018 Student 52 26 11 2 2 2 5 84 5 85
2017 Student 52 27 16 2 0 0 2 81 2 105

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 58 19 16 2 1 1 3 80 3 158
2018 Student 38 27 15 6 5 0 9 71 12 85
2017 Student 50 25 14 4 5 1 2 77 8 105

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 80 13 1 1 0 0 5 98 1 158
2018 Student 56 23 8 1 0 1 11 89 1 84
2017 Student 72 18 3 1 0 0 7 96 1 105

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 54 27 9 4 4 1 2 82 8 157
2018 Student 42 31 18 7 0 2 0 75 7 85
2017 Student 36 32 23 8 1 0 1 68 9 105

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 55 27 13 2 1 0 3 84 3 158
2018 Student 43 31 13 3 2 1 6 80 6 86
2017 Student 38 39 11 5 2 0 5 81 7 105

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 58 23 14 1 1 1 3 83 3 158
2018 Student 38 34 17 0 3 1 6 78 4 86
2017 Student 40 31 14 9 1 2 3 75 10 104

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 44 23 21 9 1 0 1 68 11 158
2018 Student 25 35 16 12 8 0 4 62 21 85
2017 Student 37 26 24 8 3 0 2 65 11 105

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 64 22 9 4 0 0 1 87 4 158

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 58 26 10 3 1 1 1 85 4 158
2018 Student 27 42 24 4 1 0 2 71 5 85
2017 Student 35 44 14 4 1 0 1 81 5 104

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 72 15 8 3 1 0 1 87 5 155
2018 Student 62 20 10 2 0 1 5 86 2 86
2017 Student 62 23 10 4 0 0 1 86 4 105

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 87 5 1 1 1 0 5 97 2 155
2018 Student 76 9 1 1 0 1 12 97 1 86

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 85 4 3 2 1 1 4 94 3 157
2018 Student 83 6 1 2 0 0 8 96 3 86
2017 Student 86 9 1 1 0 0 4 98 1 105

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 79 10 5 1 1 0 3 92 3 156
2018 Student 83 7 2 2 1 0 5 94 4 86
2017 Student 81 8 5 1 1 1 3 93 2 104

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 82 11 2 2 1 0 3 95 3 157
2018 Student 85 7 1 4 0 0 4 95 4 84
2017 Student 85 7 2 3 1 0 3 94 4 105

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 81 1 1 0 0 0 17 99 0 155
2018 Student 77 2 1 0 0 0 20 99 0 86
2017 Student 82 2 0 0 0 0 16 100 0 104

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 85 8 1 0 2 0 4 97 2 157
2018 Student 79 10 2 1 0 1 6 96 1 86
2017 Student 80 11 1 1 0 1 6 98 1 103

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 62 17 4 5 6 1 6 84 12 157
2018 Student 45 25 8 6 6 1 9 78 13 85
2017 Student 51 16 12 9 7 1 4 70 17 104

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 63 22 6 2 4 0 2 87 6 157
2018 Student 50 27 12 4 2 0 5 81 6 84
2017 Student 59 27 8 3 2 0 1 87 5 105

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 37 46 16 1 0 0 1 83 1 158
2018 Student 30 48 19 3 0 0 0 78 3 86
2017 Student 21 48 28 2 1 1 0 69 3 105

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 4 10 34 29 21 0 1 51 15 157
2018 Student 2 9 35 28 24 0 1 52 12 85
2017 Student 1 12 37 34 16 1 0 50 13 105
Top of page

Compensation

Pay or other compensation issues

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 49 16 6 3 2 3 21 86 6 156
2018 Student 29 14 9 6 5 4 33 69 17 85
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