2020 Public Service Employee Survey Results by Theme for Health Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - SE

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 52 40 8 0 0 0 0 92 0 52
2020 SE-02 43 43 13 0 0 0 0 87 0 23
2020 SE-04 40 60 0 0 0 0 0 100 0 10
2019 SE 45 40 8 5 3 0 0 85 8 65
2019 SE-02 41 41 7 7 4 0 0 81 11 27
2019 SE-03 50 50 0 0 0 0 0 100 0 14
2018 SE 57 29 7 2 5 0 0 86 7 42
2018 SE-02 54 42 0 4 0 0 0 96 4 24
2018 SE-03 58 17 17 0 8 0 0 75 8 12
2017 SE 45 40 0 7 8 0 0 85 15 40
2017 SE-02 44 40 0 4 12 0 0 84 16 25
2014 SE 44 40 4 10 2 0 0 84 12 50
2014 SE-02 37 42 4 13 4 0 0 79 17 24
2014 SE-03 45 45 9 0 0 0 0 91 0 11

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 34 38 15 13 0 0 0 72 13 53
2020 SE-02 30 35 17 17 0 0 0 65 17 23
2020 SE-04 27 55 9 9 0 0 0 82 9 11
2019 SE 34 31 11 18 5 2 0 66 23 65
2019 SE-02 33 26 7 22 7 4 0 62 31 27
2019 SE-03 21 50 14 14 0 0 0 71 14 14
2018 SE 36 48 7 5 5 0 0 83 10 42
2018 SE-02 38 46 8 8 0 0 0 83 8 24
2018 SE-03 42 42 8 0 8 0 0 83 8 12
2017 SE 30 35 13 10 12 0 0 65 22 40
2017 SE-02 28 32 12 12 16 0 0 60 28 25

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 65 35 0 0 0 0 0 100 0 51
2020 SE-02 68 32 0 0 0 0 0 100 0 22
2020 SE-04 64 36 0 0 0 0 0 100 0 11
2019 SE 56 39 2 2 2 0 0 95 3 64
2019 SE-02 59 37 0 0 4 0 0 96 4 27
2019 SE-03 62 38 0 0 0 0 0 100 0 13
2018 SE 61 32 5 2 0 0 0 93 2 41
2018 SE-02 58 38 4 0 0 0 0 96 0 24
2018 SE-03 82 9 9 0 0 0 0 91 0 11
2017 SE 67 20 3 8 3 0 0 87 10 40
2017 SE-02 60 24 4 8 4 0 0 84 12 25
2014 SE 76 20 2 2 0 0 0 96 2 50
2014 SE-02 71 25 0 4 0 0 0 96 4 24
2014 SE-03 82 9 9 0 0 0 0 91 0 11

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 53 42 2 4 0 0 0 94 4 53
2020 SE-02 39 52 4 4 0 0 0 91 4 23
2020 SE-04 64 27 0 9 0 0 0 91 9 11
2019 SE 53 36 6 3 2 0 0 89 5 66
2019 SE-02 52 37 4 4 4 0 0 89 7 27
2019 SE-03 43 57 0 0 0 0 0 100 0 14
2018 SE 57 36 2 0 5 0 0 93 5 42
2018 SE-02 54 42 4 0 0 0 0 96 0 24
2018 SE-03 67 25 0 0 8 0 0 92 8 12
2017 SE 58 23 3 5 13 0 0 80 17 40
2017 SE-02 48 28 4 4 16 0 0 76 20 25
2014 SE 52 36 6 4 2 0 0 88 6 50
2014 SE-02 46 37 4 8 4 0 0 83 13 24
2014 SE-03 64 36 0 0 0 0 0 100 0 11

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 43 28 19 8 0 2 0 73 8 53
2020 SE-02 48 30 13 9 0 0 0 78 9 23
2020 SE-04 36 18 27 9 0 9 0 60 10 11
2019 SE 34 34 17 6 5 3 0 71 11 64
2019 SE-02 37 37 11 7 4 4 0 77 12 27
2019 SE-03 36 36 29 0 0 0 0 71 0 14
2018 SE 36 29 14 14 7 0 0 64 21 42
2018 SE-02 42 21 21 13 4 0 0 63 17 24
2018 SE-03 25 42 8 17 8 0 0 67 25 12
2017 SE 30 30 15 15 8 3 0 62 23 40
2017 SE-02 28 28 20 8 12 4 0 58 21 25
2014 SE 28 46 14 6 6 0 0 74 12 50
2014 SE-02 34 42 8 4 13 0 0 75 17 24
2014 SE-03 18 73 9 0 0 0 0 91 0 11

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 43 34 17 6 0 0 0 77 6 53
2020 SE-02 52 26 13 9 0 0 0 78 9 23
2020 SE-04 27 64 9 0 0 0 0 91 0 11
2019 SE 31 43 12 12 2 0 0 74 14 65
2019 SE-02 30 48 11 7 4 0 0 78 11 27
2019 SE-03 29 43 21 7 0 0 0 71 7 14
2018 SE 37 27 12 20 5 0 0 63 24 41
2018 SE-02 43 17 22 17 0 0 0 61 17 23
2018 SE-03 25 50 0 17 8 0 0 75 25 12
2017 SE 30 30 20 8 12 0 0 60 20 40
2017 SE-02 32 24 24 4 16 0 0 56 20 25
2014 SE 26 42 18 8 6 0 0 68 14 50
2014 SE-02 34 29 20 4 13 0 0 63 17 24
2014 SE-03 27 73 0 0 0 0 0 100 0 11

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 40 36 15 6 0 4 0 78 6 53
2020 SE-02 43 35 13 9 0 0 0 78 9 23
2020 SE-04 18 36 27 0 0 18 0 67 0 11
2019 SE 37 26 14 15 5 3 0 65 21 65
2019 SE-02 33 26 19 7 7 7 0 64 16 27
2019 SE-03 43 36 7 14 0 0 0 79 14 14
2018 SE 43 12 19 14 10 2 0 56 24 42
2018 SE-02 42 13 25 17 4 0 0 54 21 24
2018 SE-03 50 8 8 8 17 8 0 64 27 12
2017 SE 20 38 13 10 12 8 0 62 24 40
2017 SE-02 20 28 16 12 12 12 0 55 27 25
2014 SE 36 28 18 8 10 0 0 64 18 50
2014 SE-02 38 20 17 8 17 0 0 58 25 24
2014 SE-03 55 27 9 9 0 0 0 82 9 11
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 55 30 11 2 2 0 0 85 4 53
2020 SE-02 52 30 17 0 0 0 0 83 0 23
2020 SE-04 45 45 0 0 9 0 0 91 9 11
2019 SE 52 29 6 9 2 0 2 83 11 65
2019 SE-02 48 41 4 4 4 0 0 89 7 27
2019 SE-03 57 21 0 14 0 0 7 85 15 14

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 51 23 17 8 2 0 0 74 9 53
2020 SE-02 52 26 9 13 0 0 0 78 13 23
2020 SE-04 45 27 9 9 9 0 0 73 18 11
2019 SE 48 25 11 11 5 0 0 73 16 63
2019 SE-02 48 24 16 8 4 0 0 72 12 25
2019 SE-03 50 29 7 0 14 0 0 79 14 14
2018 SE 57 31 2 5 5 0 0 88 10 42
2018 SE-02 67 25 4 0 4 0 0 92 4 24
2018 SE-03 50 33 0 8 8 0 0 83 17 12
2017 SE 43 20 3 22 10 0 3 64 33 40
2017 SE-02 40 20 4 24 12 0 0 60 36 25
2014 SE 40 38 8 10 4 0 0 78 14 50
2014 SE-02 38 33 8 13 8 0 0 71 21 24
2014 SE-03 36 36 9 18 0 0 0 73 18 11

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 46 33 10 6 4 0 2 80 10 52
2020 SE-02 50 36 0 9 5 0 0 86 14 22
2020 SE-04 45 27 9 9 9 0 0 73 18 11
2019 SE 52 23 9 8 8 0 2 75 15 66
2019 SE-02 59 15 11 11 4 0 0 74 15 27
2019 SE-03 50 14 0 14 14 0 7 69 31 14
2018 SE 64 17 10 7 2 0 0 81 10 42
2018 SE-02 71 8 8 13 0 0 0 79 13 24
2018 SE-03 58 17 17 0 8 0 0 75 8 12
2017 SE 40 23 10 25 0 0 3 64 26 40
2017 SE-02 40 20 8 32 0 0 0 60 32 25
2014 SE 50 26 16 4 2 0 2 77 6 50
2014 SE-02 55 16 13 8 4 0 4 74 13 24
2014 SE-03 45 36 18 0 0 0 0 82 0 11

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 43 26 11 8 2 8 2 77 10 53
2020 SE-02 39 39 4 4 4 4 4 86 10 23
2020 SE-04 55 27 0 9 0 9 0 90 10 11
2019 SE 29 31 18 11 3 6 2 65 15 65
2019 SE-02 30 41 15 15 0 0 0 70 15 27
2019 SE-03 31 15 15 15 8 8 8 55 27 13
2018 SE 36 21 26 2 2 12 0 65 5 42
2018 SE-02 33 25 29 4 0 8 0 64 5 24
2018 SE-03 25 17 33 0 0 25 0 56 0 12
2017 SE 10 35 15 20 3 15 3 55 27 40
2017 SE-02 4 40 16 20 4 16 0 52 29 25
2014 SE 24 36 16 10 2 12 0 68 14 50
2014 SE-02 17 37 13 17 4 13 0 62 24 24
2014 SE-03 27 27 36 0 0 9 0 60 0 11

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 36 36 15 8 2 2 2 75 10 53
2020 SE-02 43 35 4 13 4 0 0 78 17 23
2020 SE-04 27 45 18 0 0 9 0 80 0 11
2019 SE 19 34 16 20 6 5 0 56 28 64
2019 SE-02 30 30 11 26 4 0 0 59 30 27
2019 SE-03 23 23 31 15 0 8 0 50 17 13
2018 SE 31 21 17 19 10 2 0 54 29 42
2018 SE-02 33 33 13 17 4 0 0 67 21 24
2018 SE-03 25 0 33 25 8 8 0 27 36 12
2017 SE 18 28 13 23 15 5 0 47 39 40
2017 SE-02 16 24 16 20 20 4 0 42 42 25
2014 SE 14 38 22 16 2 8 0 56 20 50
2014 SE-02 13 33 21 21 4 8 0 50 27 24
2014 SE-03 36 36 27 0 0 0 0 73 0 11

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 28 28 23 9 2 9 0 63 13 53
2020 SE-02 35 26 22 9 4 4 0 64 14 23
2020 SE-04 18 36 9 18 0 18 0 67 22 11
2019 SE 17 31 19 19 9 5 0 51 30 64
2019 SE-02 26 26 15 22 7 4 0 54 31 27
2019 SE-03 15 23 31 15 8 8 0 42 25 13
2018 SE 17 24 24 19 12 5 0 43 33 42
2018 SE-02 21 25 21 21 8 4 0 48 30 24
2018 SE-03 8 17 42 17 8 8 0 27 27 12
2017 SE 3 38 15 23 18 5 0 42 42 40
2017 SE-02 0 44 8 24 20 4 0 46 46 25
2014 SE 4 26 22 30 8 10 0 33 42 50
2014 SE-02 0 34 13 33 8 13 0 38 47 24
2014 SE-03 18 18 36 18 9 0 0 36 27 11

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 25 28 17 13 9 8 0 57 24 53
2020 SE-02 30 30 22 9 9 0 0 61 17 23
2020 SE-04 9 27 0 18 18 27 0 50 50 11
2019 SE 8 33 25 23 6 5 0 43 31 64
2019 SE-02 11 41 19 26 0 4 0 54 27 27
2019 SE-03 8 15 38 23 15 0 0 23 38 13
2018 SE 19 21 33 14 10 2 0 41 24 42
2018 SE-02 29 17 25 21 8 0 0 46 29 24
2018 SE-03 0 33 42 8 8 8 0 36 18 12
2017 SE 5 28 28 13 22 5 0 34 37 40
2017 SE-02 4 28 28 16 20 4 0 33 38 25
2014 SE 14 30 22 18 6 10 0 49 26 50
2014 SE-02 17 21 13 29 13 8 0 41 45 24
2014 SE-03 27 27 36 0 0 9 0 60 0 11
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 32 32 11 21 2 2 0 65 23 53
2020 SE-02 30 35 9 22 0 4 0 68 23 23
2020 SE-04 36 36 0 18 9 0 0 73 27 11
2019 SE 25 32 18 17 8 0 0 57 25 65
2019 SE-02 26 33 15 11 15 0 0 59 26 27
2019 SE-03 21 29 29 21 0 0 0 50 21 14
2018 SE 33 31 17 14 2 0 2 66 17 42
2018 SE-02 33 29 21 13 0 0 4 65 13 24
2018 SE-03 33 33 8 17 8 0 0 67 25 12
2017 SE 20 40 13 10 15 3 0 62 26 40
2017 SE-02 24 32 12 12 16 4 0 58 29 25
2014 SE 24 46 14 6 8 0 2 71 14 50
2014 SE-02 13 54 8 8 13 0 4 69 22 24
2014 SE-03 36 27 27 0 9 0 0 64 9 11

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 45 38 11 6 0 0 0 83 6 53
2020 SE-02 35 39 17 9 0 0 0 74 9 23
2020 SE-04 55 36 9 0 0 0 0 91 0 11
2019 SE 40 42 11 5 3 0 0 82 8 65
2019 SE-02 44 44 4 4 4 0 0 89 7 27
2019 SE-03 43 21 29 7 0 0 0 64 7 14
2018 SE 50 40 0 7 2 0 0 90 10 42
2018 SE-02 54 38 0 8 0 0 0 92 8 24
2018 SE-03 58 33 0 8 0 0 0 92 8 12
2017 SE 45 28 13 10 5 0 0 73 15 40
2017 SE-02 36 32 20 8 4 0 0 68 12 25

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 43 26 15 11 2 0 2 71 13 53
2020 SE-02 43 26 13 13 0 0 4 73 14 23
2020 SE-04 45 27 9 18 0 0 0 73 18 11
2019 SE 41 25 14 14 6 0 0 66 20 64
2019 SE-02 38 27 15 15 4 0 0 65 19 26
2019 SE-03 43 21 14 7 14 0 0 64 21 14
2018 SE 48 36 2 10 2 0 2 85 12 42
2018 SE-02 46 46 4 4 0 0 0 92 4 24
2018 SE-03 50 17 0 17 8 0 8 73 27 12
2017 SE 38 28 13 15 8 0 0 65 22 40
2017 SE-02 40 24 16 12 8 0 0 64 20 25
2014 SE 34 46 8 10 2 0 0 80 12 50
2014 SE-02 29 54 0 17 0 0 0 83 17 24
2014 SE-03 36 36 9 9 9 0 0 73 18 11

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 40 33 15 6 0 0 6 78 6 52
2020 SE-02 39 30 26 4 0 0 0 70 4 23
2020 SE-04 60 30 10 0 0 0 0 90 0 10
2019 SE 31 38 15 12 2 0 2 70 14 65
2019 SE-02 26 52 7 11 0 0 4 81 12 27
2019 SE-03 29 36 29 7 0 0 0 64 7 14
2018 SE 36 40 10 7 5 0 2 78 12 42
2018 SE-02 38 46 8 4 4 0 0 83 8 24
2018 SE-03 25 33 17 8 8 0 8 64 18 12
2017 SE 15 43 15 17 8 0 3 59 26 40
2017 SE-02 24 36 16 12 8 0 4 63 21 25
2014 SE 22 36 24 4 12 0 2 59 16 50
2014 SE-02 29 33 17 4 17 0 0 62 21 24
2014 SE-03 9 45 27 9 9 0 0 55 18 11

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 48 21 21 6 0 2 2 72 6 52
2020 SE-02 41 23 23 9 0 0 5 67 10 22
2020 SE-04 55 18 9 9 0 9 0 80 10 11

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 28 36 13 11 6 4 2 68 18 53
2020 SE-02 26 35 13 13 4 4 4 67 19 23
2020 SE-04 36 36 0 9 9 9 0 80 20 11
2019 SE 14 40 12 25 9 0 0 54 34 65
2019 SE-02 26 33 11 19 11 0 0 59 30 27
2019 SE-03 0 36 7 43 14 0 0 36 57 14
2018 SE 14 33 17 26 10 0 0 48 36 42
2018 SE-02 25 38 13 21 4 0 0 63 25 24
2018 SE-03 0 33 17 33 17 0 0 33 50 12
2017 SE 8 30 13 33 17 0 0 38 50 40
2017 SE-02 12 36 4 36 12 0 0 48 48 25
2014 SE 20 36 18 14 8 4 0 58 23 50
2014 SE-02 21 20 25 25 8 0 0 41 34 24
2014 SE-03 36 36 18 9 0 0 0 73 9 11

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 33 23 19 10 8 4 4 60 19 52
2020 SE-02 32 27 23 5 5 5 5 65 10 22
2020 SE-04 45 27 9 18 0 0 0 73 18 11
2019 SE 20 43 9 15 11 0 2 64 27 65
2019 SE-02 19 41 11 22 7 0 0 59 30 27
2019 SE-03 21 50 14 0 14 0 0 71 14 14
2018 SE 32 32 7 17 7 2 2 67 26 41
2018 SE-02 35 26 4 22 4 4 4 67 29 23
2018 SE-03 25 50 8 8 8 0 0 75 17 12
2017 SE 15 28 10 13 30 3 3 45 45 40
2017 SE-02 16 32 12 8 28 4 0 50 38 25
2014 SE 28 32 20 4 8 4 4 65 13 50
2014 SE-02 29 25 25 4 13 0 4 56 18 24
2014 SE-03 45 36 18 0 0 0 0 82 0 11

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 36 30 17 11 0 0 6 70 12 53
2020 SE-02 35 30 22 13 0 0 0 65 13 23
2020 SE-04 36 27 9 9 0 0 18 78 11 11
2019 SE 47 33 11 2 0 2 6 86 2 64
2019 SE-02 50 23 15 0 0 0 12 83 0 26
2019 SE-03 64 29 7 0 0 0 0 93 0 14

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 45 36 9 0 0 0 9 90 0 53
2020 SE-02 52 30 9 0 0 0 9 90 0 23
2020 SE-04 36 45 0 0 0 0 18 100 0 11
2019 SE 47 22 22 2 0 2 6 75 2 64
2019 SE-02 50 23 19 0 0 0 8 79 0 26
2019 SE-03 57 14 21 0 0 0 7 77 0 14

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 68 9 9 8 0 2 4 82 8 53
2020 SE-02 61 13 17 4 0 4 0 77 5 23
2020 SE-04 73 0 0 18 0 0 9 80 20 11
2019 SE 70 8 9 0 2 5 6 88 2 64
2019 SE-02 73 4 12 0 4 4 4 83 4 26
2019 SE-03 86 7 0 0 0 7 0 100 0 14

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 74 15 6 0 0 0 6 94 0 53
2020 SE-02 78 17 0 0 0 0 4 100 0 23
2020 SE-04 55 27 9 0 0 0 9 90 0 11
2019 SE 71 8 2 2 0 2 16 96 2 63
2019 SE-02 76 4 0 4 0 0 16 95 5 25
2019 SE-03 79 0 0 0 0 7 14 100 0 14

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 36 43 9 11 0 0 0 79 11 53
2020 SE-02 39 48 9 4 0 0 0 87 4 23
2020 SE-04 36 9 9 45 0 0 0 45 45 11
2019 SE 32 40 11 11 6 0 0 72 17 65
2019 SE-02 30 52 4 11 4 0 0 81 15 27
2019 SE-03 14 43 21 14 7 0 0 57 21 14
2018 SE 38 43 2 12 5 0 0 81 17 42
2018 SE-02 42 50 0 4 4 0 0 92 8 24
2018 SE-03 33 42 8 8 8 0 0 75 17 12
2017 SE 35 35 13 8 10 0 0 70 18 40
2017 SE-02 48 20 12 8 12 0 0 68 20 25
2014 SE 34 40 10 12 4 0 0 74 16 50
2014 SE-02 34 29 4 25 8 0 0 62 34 24
2014 SE-03 36 64 0 0 0 0 0 100 0 11

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 51 26 15 6 2 0 0 77 8 53
2020 SE-02 43 30 17 9 0 0 0 74 9 23
2020 SE-04 64 9 18 9 0 0 0 73 9 11
2019 SE 34 34 17 9 6 0 0 68 15 65
2019 SE-02 33 33 19 7 7 0 0 67 15 27
2019 SE-03 21 50 14 7 7 0 0 71 14 14
2018 SE 51 22 17 10 0 0 0 73 10 41
2018 SE-02 54 25 13 8 0 0 0 79 8 24
2018 SE-03 45 27 27 0 0 0 0 73 0 11
2017 SE 35 28 15 10 13 0 0 63 23 40
2017 SE-02 44 24 12 0 20 0 0 68 20 25
2014 SE 39 32 12 10 6 0 0 71 16 49
2014 SE-02 29 33 8 17 13 0 0 62 29 24
2014 SE-03 50 30 20 0 0 0 0 80 0 10

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 30 40 15 15 0 0 0 70 15 53
2020 SE-02 35 30 22 13 0 0 0 65 13 23
2020 SE-04 36 36 0 27 0 0 0 73 27 11
2019 SE 25 38 18 11 3 2 3 66 15 65
2019 SE-02 22 37 22 11 7 0 0 59 19 27
2019 SE-03 31 38 8 8 0 8 8 82 9 13
2018 SE 50 17 17 10 7 0 0 67 17 42
2018 SE-02 58 21 8 8 4 0 0 79 13 24
2018 SE-03 42 0 42 8 8 0 0 42 17 12
2017 SE 26 26 18 18 10 0 3 53 29 39
2017 SE-02 28 24 8 20 16 0 4 54 38 25
2014 SE 32 32 18 12 6 0 0 64 18 50
2014 SE-02 21 33 17 17 13 0 0 54 29 24
2014 SE-03 64 27 9 0 0 0 0 91 0 11

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 28 43 17 8 2 2 0 73 10 53
2020 SE-02 30 39 13 13 0 4 0 73 14 23
2020 SE-04 18 55 18 9 0 0 0 73 9 11
2019 SE 15 54 15 9 5 2 0 70 14 65
2019 SE-02 19 52 19 7 4 0 0 70 11 27
2019 SE-03 0 71 21 0 0 7 0 77 0 14
2018 SE 31 48 19 2 0 0 0 79 2 42
2018 SE-02 33 46 17 4 0 0 0 79 4 24
2018 SE-03 25 42 33 0 0 0 0 67 0 12
2017 SE 10 40 20 20 5 5 0 53 26 40
2017 SE-02 16 40 16 16 8 4 0 58 25 25

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 44 33 10 12 2 0 0 77 13 52
2020 SE-02 35 39 13 9 4 0 0 74 13 23
2020 SE-04 50 40 0 10 0 0 0 90 10 10
2019 SE 48 31 8 9 3 2 0 80 13 65
2019 SE-02 41 41 0 19 0 0 0 81 19 27
2019 SE-03 50 36 7 0 7 0 0 86 7 14
2018 SE 57 31 5 5 2 0 0 88 7 42
2018 SE-02 54 33 4 8 0 0 0 88 8 24
2018 SE-03 67 17 8 0 8 0 0 83 8 12
2017 SE 35 38 8 15 5 0 0 73 20 40
2017 SE-02 32 32 12 24 0 0 0 64 24 25
2014 SE 40 34 14 2 8 2 0 75 10 50
2014 SE-02 42 33 13 0 13 0 0 75 13 24
2014 SE-03 36 36 9 9 0 9 0 80 10 11

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 15 32 30 9 11 0 2 48 21 53
2020 SE-02 13 26 22 17 17 0 4 41 36 23
2020 SE-04 9 36 45 9 0 0 0 45 9 11
2019 SE 14 36 24 18 5 0 3 52 23 66
2019 SE-02 4 41 26 19 7 0 4 46 27 27
2019 SE-03 21 29 21 21 0 0 7 54 23 14
2018 SE 21 29 19 17 10 0 5 53 28 42
2018 SE-02 25 17 21 25 13 0 0 42 38 24
2018 SE-03 17 42 17 0 8 0 17 70 10 12
2017 SE 17 33 25 15 3 0 8 54 19 40
2017 SE-02 16 24 28 16 4 0 12 45 23 25
2014 SE 20 20 26 20 10 0 4 41 31 50
2014 SE-02 13 33 21 8 21 0 4 47 31 24
2014 SE-03 27 9 27 36 0 0 0 36 36 11

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SE 26 74 53
2020 SE-02 39 61 23
2020 SE-04 18 82 11

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 57 11 11 0 0 6 15 86 0 53
2020 SE-02 70 17 9 0 0 4 0 91 0 23
2020 SE-04 45 18 0 0 0 9 27 100 0 11

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 SE 15 64 21 53
2020 SE-02 22 43 35 23
2020 SE-04 0 91 9 11
2019 SE 15 59 26 66
2019 SE-02 26 52 22 27
2019 SE-03 0 79 21 14
2018 SE 21 55 24 42
2018 SE-02 38 42 21 24
2018 SE-03 0 75 25 12
2017 SE 20 50 30 40
2017 SE-02 28 36 36 25
2014 SE 20 54 26 50
2014 SE-02 17 46 37 24
2014 SE-03 27 55 18 11

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 SE 40 30 10 10 0 10 10
2014 SE 60 30 0 10 9999 0 10
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 52 38 8 2 0 0 0 90 2 52
2020 SE-02 50 45 5 0 0 0 0 95 0 22
2020 SE-04 45 45 9 0 0 0 0 91 0 11
2019 SE 50 36 6 6 2 0 0 86 8 64
2019 SE-02 52 33 7 4 4 0 0 85 7 27
2019 SE-03 43 43 7 7 0 0 0 86 7 14
2018 SE 60 33 2 2 2 0 0 93 5 42
2018 SE-02 71 29 0 0 0 0 0 100 0 24
2018 SE-03 58 33 0 8 0 0 0 92 8 12
2017 SE 45 35 8 5 8 0 0 80 13 40
2017 SE-02 48 28 8 8 8 0 0 76 16 25
2014 SE 62 22 6 10 0 0 0 84 10 50
2014 SE-02 59 25 0 17 0 0 0 83 17 24
2014 SE-03 64 18 18 0 0 0 0 82 0 11

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 23 45 19 9 2 2 0 69 12 53
2020 SE-02 22 52 13 9 0 4 0 77 9 23
2020 SE-04 9 45 18 27 0 0 0 55 27 11
2019 SE 22 42 15 18 3 0 0 63 22 65
2019 SE-02 30 41 22 4 4 0 0 70 7 27
2019 SE-03 21 29 14 29 7 0 0 50 36 14
2018 SE 26 33 21 14 5 0 0 60 19 42
2018 SE-02 33 38 13 13 4 0 0 71 17 24
2018 SE-03 17 25 42 17 0 0 0 42 17 12
2017 SE 18 35 18 20 5 5 0 55 26 40
2017 SE-02 12 36 16 24 8 4 0 50 33 25
2014 SE 18 46 22 6 2 6 0 68 9 50
2014 SE-02 21 42 25 4 4 4 0 66 9 24
2014 SE-03 18 45 18 9 0 9 0 70 10 11

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 6 11 43 26 11 0 2 38 17 53
2020 SE-02 13 9 48 30 0 0 0 30 22 23
2020 SE-04 0 27 64 0 9 0 0 9 27 11
2019 SE 3 19 44 25 6 0 3 32 23 64
2019 SE-02 4 15 52 26 4 0 0 30 19 27
2019 SE-03 0 23 31 31 8 0 8 42 25 13
2018 SE 5 26 45 14 7 0 2 22 32 42
2018 SE-02 0 33 46 8 8 0 4 17 35 24
2018 SE-03 8 17 50 25 0 0 0 25 25 12
2017 SE 5 10 59 18 0 0 8 19 17 39
2017 SE-02 4 13 54 21 0 0 8 23 18 24
2014 SE 8 32 36 20 2 0 2 23 41 50
2014 SE-02 13 38 29 21 0 0 0 21 50 24
2014 SE-03 0 36 36 9 9 0 9 20 40 11

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 0 6 42 30 21 0 2 52 6 53
2020 SE-02 0 13 48 22 17 0 0 39 13 23
2020 SE-04 0 0 55 27 18 0 0 45 0 11
2019 SE 2 17 40 17 14 5 5 35 21 63
2019 SE-02 4 4 44 30 15 0 4 46 8 27
2019 SE-03 0 31 23 15 15 8 8 36 36 13
2018 SE 5 24 26 33 10 0 2 44 29 42
2018 SE-02 0 13 25 42 17 0 4 61 13 24
2018 SE-03 8 42 42 8 0 0 0 8 50 12
2017 SE 10 18 31 33 0 0 8 36 31 39
2017 SE-02 13 17 29 33 0 0 8 36 32 24
2014 SE 8 28 31 20 10 2 0 31 37 49
2014 SE-02 9 30 31 18 13 0 0 31 39 23
2014 SE-03 0 27 27 27 9 9 0 40 30 11

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 19 40 32 6 4 0 0 9 58 53
2020 SE-02 22 43 30 4 0 0 0 4 65 23
2020 SE-04 27 45 27 0 0 0 0 0 73 11
2019 SE 31 37 23 6 0 3 0 6 70 65
2019 SE-02 33 33 19 15 0 0 0 15 67 27
2019 SE-03 43 29 29 0 0 0 0 0 71 14
2018 SE 48 21 19 12 0 0 0 12 69 42
2018 SE-02 42 13 25 21 0 0 0 21 54 24
2018 SE-03 67 33 0 0 0 0 0 0 100 12
2017 SE 41 36 23 0 0 0 0 0 77 39
2017 SE-02 38 33 29 0 0 0 0 0 71 24
2014 SE 46 38 14 2 0 0 0 2 84 50
2014 SE-02 38 41 21 0 0 0 0 0 79 24
2014 SE-03 45 27 18 9 0 0 0 9 73 11

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 2 25 40 25 8 0 2 33 27 53
2020 SE-02 0 35 35 26 4 0 0 30 35 23
2020 SE-04 9 36 45 9 0 0 0 9 45 11
2019 SE 5 24 38 22 6 2 3 30 30 63
2019 SE-02 4 27 35 27 4 0 4 32 32 26
2019 SE-03 0 15 54 23 8 0 0 31 15 13
2018 SE 5 19 43 29 2 0 2 32 24 42
2018 SE-02 0 25 50 21 4 0 0 25 25 24
2018 SE-03 8 8 50 25 0 0 8 27 18 12
2017 SE 5 10 49 26 5 0 5 32 16 39
2017 SE-02 4 13 58 13 4 0 8 18 18 24
2014 SE 8 28 40 16 4 0 4 21 37 50
2014 SE-02 8 37 38 13 0 0 4 13 47 24
2014 SE-03 0 18 27 36 9 0 9 50 20 11

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 8 34 36 13 9 0 0 23 42 53
2020 SE-02 9 43 35 9 4 0 0 13 52 23
2020 SE-04 0 36 55 9 0 0 0 9 36 11
2019 SE 15 34 37 9 2 2 2 11 51 65
2019 SE-02 19 22 44 11 0 0 4 12 42 27
2019 SE-03 14 50 29 0 7 0 0 7 64 14
2018 SE 33 19 29 7 7 0 5 15 55 42
2018 SE-02 33 21 21 8 13 0 4 22 57 24
2018 SE-03 25 17 42 8 0 0 8 9 45 12
2017 SE 23 37 30 8 3 0 0 10 60 40
2017 SE-02 24 40 20 12 4 0 0 16 64 25
2014 SE 24 28 34 12 0 0 2 12 53 50
2014 SE-02 29 33 25 13 0 0 0 13 62 24
2014 SE-03 0 36 36 18 0 0 9 20 40 11

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 4 11 43 28 11 0 2 40 15 53
2020 SE-02 0 13 57 22 9 0 0 30 13 23
2020 SE-04 9 0 45 36 9 0 0 45 9 11
2019 SE 5 29 27 25 11 2 2 38 34 63
2019 SE-02 7 19 26 41 7 0 0 48 26 27
2019 SE-03 8 38 23 8 23 0 0 31 46 13
2018 SE 12 29 26 24 10 0 0 33 40 42
2018 SE-02 8 25 29 25 13 0 0 38 33 24
2018 SE-03 17 42 17 17 8 0 0 25 58 12
2017 SE 10 13 38 15 20 0 5 37 24 40
2017 SE-02 8 16 36 12 24 0 4 38 25 25
2014 SE 12 16 23 31 14 2 2 47 30 49
2014 SE-02 9 17 18 31 22 4 0 55 27 23
2014 SE-03 0 9 36 27 18 0 9 50 10 11

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 6 43 43 2 6 0 0 8 49 53
2020 SE-02 9 39 48 4 0 0 0 4 48 23
2020 SE-04 9 64 27 0 0 0 0 0 73 11
2019 SE 27 38 22 8 2 2 2 10 67 63
2019 SE-02 35 27 27 12 0 0 0 12 62 26
2019 SE-03 21 50 14 7 7 0 0 14 71 14
2018 SE 34 32 24 7 2 0 0 10 66 41
2018 SE-02 38 17 33 8 4 0 0 13 54 24
2018 SE-03 27 55 9 9 0 0 0 9 82 11
2017 SE 33 35 28 3 0 0 3 3 69 40
2017 SE-02 28 32 36 0 0 0 4 0 63 25
2014 SE 38 28 24 8 2 0 0 10 66 50
2014 SE-02 42 29 21 4 4 0 0 8 71 24
2014 SE-03 18 18 55 9 0 0 0 9 36 11

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 6 15 53 21 6 0 0 26 21 53
2020 SE-02 9 9 57 26 0 0 0 26 17 23
2020 SE-04 9 9 73 9 0 0 0 9 18 11
2019 SE 17 17 44 13 2 3 5 15 37 64
2019 SE-02 15 19 46 15 0 0 4 16 36 26
2019 SE-03 23 15 31 15 8 0 8 25 42 13

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 15 32 40 9 4 0 0 47 13 53
2020 SE-02 22 26 43 9 0 0 0 48 9 23
2020 SE-04 0 36 45 9 9 0 0 36 18 11
2019 SE 14 34 26 15 5 6 0 51 21 65
2019 SE-02 22 37 26 7 7 0 0 59 15 27
2019 SE-03 7 36 29 21 0 7 0 46 23 14

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 47 26 8 13 2 4 0 76 16 53
2020 SE-02 57 22 0 22 0 0 0 78 22 23
2020 SE-04 36 27 9 9 9 9 0 70 20 11
2019 SE 34 27 9 19 8 3 0 63 27 64
2019 SE-02 30 26 15 11 15 4 0 58 27 27
2019 SE-03 43 29 0 14 7 7 0 77 23 14
2018 SE 36 38 14 5 2 5 0 78 8 42
2018 SE-02 38 50 0 8 4 0 0 88 13 24
2018 SE-03 33 17 33 0 0 17 0 60 0 12
2017 SE 35 33 10 12 8 3 0 69 20 40
2017 SE-02 32 36 12 8 8 4 0 71 17 25
2014 SE 36 34 10 8 10 2 0 72 18 50
2014 SE-02 29 29 13 13 16 0 0 59 29 24
2014 SE-03 36 36 9 9 9 0 0 73 18 11

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 49 34 9 4 2 2 0 85 6 53
2020 SE-02 48 30 13 9 0 0 0 78 9 23
2020 SE-04 55 18 9 0 9 9 0 80 10 11
2019 SE 41 39 6 8 3 3 0 83 11 66
2019 SE-02 41 41 4 11 4 0 0 81 15 27
2019 SE-03 57 29 0 7 0 7 0 92 8 14
2018 SE 57 29 10 2 2 0 0 86 5 42
2018 SE-02 54 33 4 4 4 0 0 88 8 24
2018 SE-03 50 33 17 0 0 0 0 83 0 12
2017 SE 33 53 8 3 0 5 0 89 3 40
2017 SE-02 36 44 12 4 0 4 0 83 4 25
2014 SE 44 30 18 8 0 0 0 74 8 50
2014 SE-02 50 25 13 12 0 0 0 75 12 24
2014 SE-03 27 45 18 9 0 0 0 73 9 11

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 44 40 13 0 0 2 0 86 0 52
2020 SE-02 41 41 14 0 0 5 0 86 0 22
2020 SE-04 55 36 9 0 0 0 0 91 0 11
2019 SE 46 32 11 9 2 0 0 78 11 65
2019 SE-02 37 41 7 11 4 0 0 78 15 27
2019 SE-03 71 14 7 7 0 0 0 86 7 14
2018 SE 48 31 14 2 2 2 0 80 5 42
2018 SE-02 38 50 13 0 0 0 0 88 0 24
2018 SE-03 50 8 25 8 0 8 0 64 9 12

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 44 34 16 4 0 2 0 80 4 50
2020 SE-02 48 29 19 5 0 0 0 76 5 21
2020 SE-04 36 45 9 9 0 0 0 82 9 11
2019 SE 30 47 16 3 3 0 2 78 6 64
2019 SE-02 44 30 15 7 4 0 0 74 11 27
2019 SE-03 14 50 29 0 7 0 0 64 7 14
2018 SE 49 29 7 12 0 2 0 80 13 41
2018 SE-02 52 26 4 17 0 0 0 78 17 23
2018 SE-03 33 42 17 0 0 8 0 82 0 12
2017 SE 28 43 18 3 2 8 0 76 5 40
2017 SE-02 28 44 16 4 0 8 0 78 4 25
2014 SE 50 30 12 2 0 6 0 85 2 50
2014 SE-02 50 16 21 4 0 8 0 73 5 24
2014 SE-03 45 45 9 0 0 0 0 91 0 11

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 40 35 15 2 2 4 2 80 4 52
2020 SE-02 43 35 17 0 0 0 4 82 0 23
2020 SE-04 36 36 9 9 0 9 0 80 10 11
2019 SE 38 38 16 0 3 6 0 80 3 64
2019 SE-02 35 46 15 0 4 0 0 81 4 26
2019 SE-03 36 36 14 0 7 7 0 77 8 14
2018 SE 43 40 12 0 2 2 0 85 2 42
2018 SE-02 46 42 8 0 4 0 0 88 4 24
2018 SE-03 33 42 17 0 0 8 0 82 0 12
2017 SE 30 43 10 3 5 5 5 81 8 40
2017 SE-02 40 36 12 0 4 4 4 83 4 25
2014 SE 58 30 8 0 0 4 0 92 0 50
2014 SE-02 59 20 17 0 0 4 0 82 0 24
2014 SE-03 55 45 0 0 0 0 0 100 0 11

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 53 32 9 6 0 0 0 85 6 53
2020 SE-02 48 30 17 4 0 0 0 78 4 23
2020 SE-04 64 18 9 9 0 0 0 82 9 11
2019 SE 43 29 18 6 2 2 0 73 8 65
2019 SE-02 35 31 23 8 4 0 0 65 12 26
2019 SE-03 57 21 21 0 0 0 0 79 0 14
2018 SE 45 31 14 7 2 0 0 76 10 42
2018 SE-02 46 29 13 13 0 0 0 75 13 24
2018 SE-03 33 42 25 0 0 0 0 75 0 12
2017 SE 38 38 5 15 3 3 0 77 18 40
2017 SE-02 40 28 4 20 4 4 0 71 25 25
2014 SE 48 42 6 2 2 0 0 90 4 50
2014 SE-02 50 29 13 4 4 0 0 79 8 24
2014 SE-03 55 45 0 0 0 0 0 100 0 11

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 43 25 13 6 6 2 6 73 12 53
2020 SE-02 43 26 13 4 4 0 9 76 10 23
2020 SE-04 45 18 0 9 18 0 9 70 30 11

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 26 47 11 4 2 8 2 81 6 53
2020 SE-02 30 48 13 0 0 4 4 86 0 23
2020 SE-04 9 55 18 0 0 18 0 78 0 11

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 40 29 8 13 4 2 4 73 18 52
2020 SE-02 39 39 0 9 4 4 4 86 14 23
2020 SE-04 55 18 9 18 0 0 0 73 18 11

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 21 38 21 11 6 2 2 61 18 53
2020 SE-02 17 52 13 9 9 0 0 70 17 23
2020 SE-04 27 45 9 0 9 9 0 80 10 11
2019 SE 18 28 22 17 11 0 5 48 29 65
2019 SE-02 22 30 22 15 11 0 0 52 26 27
2019 SE-03 21 21 21 7 14 0 14 50 25 14
2018 SE 29 29 21 5 7 5 5 63 13 42
2018 SE-02 42 29 17 4 4 0 4 74 9 24
2018 SE-03 8 17 33 8 8 17 8 33 22 12
2017 SE 10 30 23 13 17 5 3 43 32 40
2017 SE-02 8 24 24 16 20 4 4 35 39 25
2014 SE 26 34 12 8 12 8 0 65 21 50
2014 SE-02 17 34 13 13 16 8 0 55 31 24
2014 SE-03 27 36 9 0 18 9 0 70 20 11

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 30 40 17 4 4 4 2 74 8 53
2020 SE-02 39 35 13 4 0 4 4 81 5 23
2020 SE-04 9 55 27 9 0 0 0 64 9 11
2019 SE 28 31 22 11 3 2 3 62 15 64
2019 SE-02 30 37 19 15 0 0 0 67 15 27
2019 SE-03 36 14 21 14 7 7 0 54 23 14
2018 SE 36 33 17 7 5 2 0 71 12 42
2018 SE-02 50 29 8 8 4 0 0 79 13 24
2018 SE-03 8 33 33 8 8 8 0 45 18 12
2017 SE 33 30 13 13 0 12 0 71 14 40
2017 SE-02 36 32 16 12 0 4 0 71 13 25
2014 SE 28 36 14 8 4 8 2 71 13 50
2014 SE-02 34 34 16 13 0 0 4 70 13 24
2014 SE-03 9 27 9 9 18 27 0 50 38 11

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 40 37 17 4 0 2 0 78 4 52
2020 SE-02 45 41 9 0 0 5 0 90 0 22
2020 SE-04 45 27 27 0 0 0 0 73 0 11
2019 SE 35 35 17 9 3 2 0 71 12 66
2019 SE-02 41 33 11 15 0 0 0 74 15 27
2019 SE-03 29 29 21 14 7 0 0 57 21 14
2018 SE 36 38 17 7 2 0 0 74 10 42
2018 SE-02 42 42 13 4 0 0 0 83 4 24
2018 SE-03 25 25 33 17 0 0 0 50 17 12

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 25 25 15 23 9 2 2 51 33 53
2020 SE-02 22 22 22 26 0 4 4 48 29 23
2020 SE-04 18 36 9 27 9 0 0 55 36 11
2019 SE 16 27 19 16 13 5 6 47 32 64
2019 SE-02 22 26 15 22 7 4 4 52 32 27
2019 SE-03 0 23 38 8 23 0 8 25 33 13
2018 SE 12 29 21 19 12 2 5 44 33 42
2018 SE-02 13 42 8 17 8 4 8 62 29 24
2018 SE-03 0 8 33 33 25 0 0 8 58 12
2017 SE 13 13 18 13 30 13 3 29 50 40
2017 SE-02 12 12 16 16 28 12 4 29 52 25
2014 SE 14 18 20 14 20 14 0 37 40 50
2014 SE-02 25 17 8 13 29 8 0 46 46 24
2014 SE-03 0 36 27 18 18 0 0 36 36 11

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 32 51 6 9 2 0 0 83 11 53
2020 SE-02 35 48 9 9 0 0 0 83 9 23
2020 SE-04 27 64 0 9 0 0 0 91 9 11

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 31 35 16 16 2 0 0 67 18 51
2020 SE-02 32 27 27 14 0 0 0 59 14 22
2020 SE-04 20 70 0 10 0 0 0 90 10 10
2019 SE 28 32 6 17 17 0 0 60 34 65
2019 SE-02 37 37 7 11 7 0 0 74 19 27
2019 SE-03 21 21 7 36 14 0 0 43 50 14
2017 SE 25 23 5 22 25 0 0 48 47 40
2017 SE-02 28 20 4 24 24 0 0 48 48 25
2014 SE 28 38 4 16 14 0 0 66 30 50
2014 SE-02 34 33 4 13 17 0 0 66 29 24
2014 SE-03 18 27 0 36 18 0 0 45 55 11

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 54 29 8 8 2 0 0 83 10 52
2020 SE-02 57 17 13 13 0 0 0 74 13 23
2020 SE-04 50 50 0 0 0 0 0 100 0 10
2019 SE 56 34 6 3 0 0 0 91 3 64
2019 SE-02 58 27 8 8 0 0 0 85 8 26
2019 SE-03 86 7 7 0 0 0 0 93 0 14
2017 SE 38 31 10 15 5 0 0 69 20 39
2017 SE-02 38 29 4 21 8 0 0 67 29 24
2014 SE 48 30 8 8 6 0 0 78 14 50
2014 SE-02 50 20 4 13 13 0 0 71 25 24
2014 SE-03 36 36 18 9 0 0 0 73 9 11

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 63 27 2 4 4 0 0 90 8 52
2020 SE-02 61 26 0 9 4 0 0 87 13 23
2020 SE-04 50 50 0 0 0 0 0 100 0 10
2017 SE 50 25 7 8 0 3 8 83 8 40
2017 SE-02 48 24 4 12 0 4 8 82 14 25
2014 SE 78 14 2 2 2 0 2 94 4 50
2014 SE-02 80 8 4 0 4 0 4 91 4 24
2014 SE-03 73 27 0 0 0 0 0 100 0 11

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 55 30 8 0 2 6 0 90 2 53
2020 SE-02 57 35 4 0 0 4 0 95 0 23
2020 SE-04 55 36 0 0 0 9 0 100 0 11
2019 SE 58 35 5 0 0 2 0 95 0 65
2019 SE-02 58 35 8 0 0 0 0 92 0 26
2019 SE-03 50 43 0 0 0 7 0 100 0 14

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SE 14 86 66
2019 SE-02 19 81 27
2018 SE 14 86 42

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 17 21 17 15 2 23 6 53 24 53
2020 SE-02 22 26 13 17 0 22 0 61 22 23
2020 SE-04 9 36 18 9 0 18 9 63 13 11
2019 SE 11 22 20 14 3 18 12 47 24 65
2019 SE-02 15 30 15 15 0 15 11 60 20 27
2019 SE-03 0 7 29 14 7 21 21 13 38 14
2018 SE 24 12 22 5 5 24 7 54 14 41
2018 SE-02 38 8 21 8 0 21 4 61 11 24
2018 SE-03 8 8 25 0 8 42 8 33 17 12
2017 SE 13 13 10 15 10 33 7 42 42 40
2017 SE-02 12 16 12 12 12 32 4 44 38 25
2014 SE 12 12 16 8 10 34 8 42 31 50
2014 SE-02 17 4 21 16 13 25 4 30 41 24
2014 SE-03 9 18 18 0 18 36 0 43 29 11

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 27 38 10 10 2 13 0 76 13 52
2020 SE-02 30 35 13 4 0 17 0 79 5 23
2020 SE-04 10 50 10 10 0 20 0 75 13 10
2019 SE 29 39 15 6 3 6 2 74 10 66
2019 SE-02 33 41 15 7 0 4 0 77 8 27
2019 SE-03 14 36 29 7 7 7 0 54 15 14
2018 SE 37 34 15 5 2 7 0 76 8 41
2018 SE-02 46 29 13 8 0 4 0 78 9 24
2018 SE-03 25 33 25 0 0 17 0 70 0 12
2017 SE 20 35 10 8 10 15 2 67 21 40
2017 SE-02 16 44 12 4 8 16 0 71 14 25
2014 SE 26 26 28 4 2 12 2 61 7 50
2014 SE-02 25 29 29 4 4 4 4 60 9 24
2014 SE-03 18 45 27 0 0 9 0 70 0 11

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SE 9 91 66

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 17 25 17 4 0 36 2 67 6 53
2020 SE-02 17 30 22 0 0 30 0 69 0 23
2020 SE-04 18 27 18 9 0 27 0 63 13 11
2019 SE 12 18 28 0 5 25 12 49 7 65
2019 SE-02 7 19 26 0 4 33 11 47 7 27
2019 SE-03 0 0 50 0 7 21 21 0 13 14
2018 SE 21 14 19 2 0 38 5 63 4 42
2018 SE-02 25 17 21 4 0 29 4 63 6 24
2018 SE-03 17 8 25 0 0 50 0 50 0 12
2017 SE 8 15 20 3 0 43 12 50 6 40
2017 SE-02 4 12 28 4 0 40 12 33 8 25
2014 SE 10 12 14 2 2 46 14 55 10 50
2014 SE-02 17 8 17 4 4 37 13 50 17 24
2014 SE-03 0 18 18 0 0 55 9 50 0 11

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 30 38 11 8 2 11 0 77 11 53
2020 SE-02 26 43 13 4 0 13 0 80 5 23
2020 SE-04 27 27 18 9 0 18 0 67 11 11
2019 SE 35 33 21 0 5 5 2 73 5 66
2019 SE-02 30 33 26 0 4 7 0 68 4 27
2019 SE-03 29 21 43 0 7 0 0 50 7 14
2018 SE 36 36 14 0 2 12 0 81 3 42
2018 SE-02 42 29 21 0 4 4 0 74 4 24
2018 SE-03 25 42 8 0 0 25 0 89 0 12
2017 SE 15 35 20 5 0 20 5 67 7 40
2017 SE-02 16 36 24 4 0 16 4 65 5 25
2014 SE 28 30 18 2 2 14 6 73 5 50
2014 SE-02 38 21 21 4 4 4 8 67 10 24
2014 SE-03 18 45 18 0 0 18 0 78 0 11

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SE 2 98 52
2020 SE-02 0 100 22
2020 SE-04 9 91 11

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SE 8 92 52
2020 SE-02 5 95 22
2020 SE-04 18 82 11
2019 SE 12 88 66
2019 SE-02 11 89 27
2019 SE-03 7 93 14
2017 SE 23 77 40
2017 SE-02 28 72 25
2014 SE 10 90 50

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 42 37 12 4 0 2 4 84 4 52
2020 SE-02 36 36 14 5 0 5 5 80 5 22
2020 SE-04 45 27 9 9 0 0 9 80 10 11
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 42 35 13 2 2 6 0 82 4 52
2020 SE-02 41 41 18 0 0 0 0 82 0 22
2020 SE-04 36 27 18 0 9 9 0 70 10 11

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 40 50 6 2 2 0 0 90 4 52
2020 SE-02 50 41 5 5 0 0 0 91 5 22
2020 SE-04 18 64 18 0 0 0 0 82 0 11

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 37 50 12 0 2 0 0 87 2 52
2020 SE-02 41 50 9 0 0 0 0 91 0 22
2020 SE-04 27 45 18 0 9 0 0 73 9 11

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 33 40 19 6 2 0 0 73 8 52
2020 SE-02 36 41 14 9 0 0 0 77 9 22
2020 SE-04 9 36 45 9 0 0 0 45 9 11

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 52 33 15 0 0 0 0 85 0 52
2020 SE-02 55 32 14 0 0 0 0 86 0 22
2020 SE-04 36 36 27 0 0 0 0 73 0 11

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 69 23 4 0 0 4 0 96 0 52
2020 SE-02 73 23 5 0 0 0 0 95 0 22
2020 SE-04 64 18 9 0 0 9 0 90 0 11

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 52 37 4 4 0 2 2 92 4 52
2020 SE-02 50 45 5 0 0 0 0 95 0 22
2020 SE-04 55 27 0 0 0 9 9 100 0 11

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 58 29 6 6 0 2 0 88 6 52
2020 SE-02 45 36 9 9 0 0 0 82 9 22
2020 SE-04 73 9 0 9 0 9 0 90 10 11

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 60 38 0 2 0 0 0 98 2 52
2020 SE-02 64 36 0 0 0 0 0 100 0 22
2020 SE-04 45 55 0 0 0 0 0 100 0 11

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SE 94 6 33
2020 SE-02 100 0 17

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 29 29 23 10 6 0 3 60 17 31
2020 SE-02 18 47 24 12 0 0 0 65 12 17

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 46 48 0 2 4 0 0 94 6 52
2020 SE-02 36 64 0 0 0 0 0 100 0 22
2020 SE-04 27 64 0 0 9 0 0 91 9 11
2019 SE 34 48 8 2 2 6 0 88 3 64
2019 SE-02 42 50 4 0 0 4 0 96 0 26
2019 SE-03 23 46 15 8 8 0 0 69 15 13
2018 SE 33 45 10 5 7 0 0 79 12 42
2018 SE-02 33 42 13 8 4 0 0 75 13 24
2018 SE-03 33 50 8 0 8 0 0 83 8 12
2017 SE 25 40 17 8 8 3 0 67 15 40
2017 SE-02 24 48 16 4 8 0 0 72 12 25

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 38 37 10 12 2 2 0 76 14 52
2020 SE-02 32 36 18 14 0 0 0 68 14 22
2020 SE-04 45 27 0 18 0 9 0 80 20 11

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 48 30 8 6 0 6 2 85 7 50
2020 SE-02 50 30 10 5 0 5 0 84 5 20
2020 SE-04 45 27 0 9 0 9 9 89 11 11

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 33 38 12 8 6 4 0 74 14 52
2020 SE-02 27 41 9 14 5 5 0 71 19 22
2020 SE-04 36 27 18 9 0 9 0 70 10 11
2019 SE 20 42 19 13 3 3 0 65 16 64
2019 SE-02 19 46 12 15 4 4 0 68 20 26
2019 SE-03 29 21 43 7 0 0 0 50 7 14
2018 SE 24 40 14 7 12 2 0 66 20 42
2018 SE-02 29 33 13 13 13 0 0 63 25 24
2018 SE-03 8 50 25 0 8 8 0 64 9 12
2017 SE 15 38 8 23 10 8 0 57 35 40
2017 SE-02 16 36 4 28 12 4 0 54 42 25

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 18 45 24 9 0 0 3 66 9 33
2020 SE-02 18 41 24 12 0 0 6 63 13 17
2019 SE 20 50 13 11 2 2 2 73 14 46
2019 SE-02 15 60 15 10 0 0 0 75 10 20
2019 SE-03 36 36 9 9 0 9 0 80 10 11

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 38 42 11 2 8 0 0 79 9 53
2020 SE-02 39 43 9 4 4 0 0 83 9 23
2020 SE-04 18 64 9 0 9 0 0 82 9 11

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 36 28 26 8 0 2 0 65 8 53
2020 SE-02 22 39 26 9 0 4 0 64 9 23
2020 SE-04 45 27 27 0 0 0 0 73 0 11
2019 SE 34 22 25 11 8 0 0 56 19 64
2019 SE-02 30 26 26 11 7 0 0 56 19 27
2019 SE-03 43 14 29 7 7 0 0 57 14 14
2018 SE 21 31 17 12 12 0 7 56 26 42
2018 SE-02 17 29 21 13 21 0 0 46 33 24
2018 SE-03 33 25 17 8 0 0 17 70 10 12
2017 SE 25 25 27 10 10 0 3 51 21 40
2017 SE-02 16 24 32 12 12 0 4 42 25 25

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 15 15 38 23 9 0 0 30 32 53
2020 SE-02 4 13 43 26 13 0 0 17 39 23
2020 SE-04 9 9 55 27 0 0 0 18 27 11
2019 SE 15 29 32 12 11 0 0 45 23 65
2019 SE-02 11 30 30 15 15 0 0 41 30 27
2019 SE-03 29 36 29 7 0 0 0 64 7 14
2018 SE 7 26 31 21 12 2 0 34 34 42
2018 SE-02 4 33 25 21 17 0 0 38 38 24
2018 SE-03 8 25 33 17 8 8 0 36 27 12
2017 SE 10 33 43 10 5 0 0 43 15 40
2017 SE-02 8 28 48 12 4 0 0 36 16 25

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 17 36 26 17 2 0 2 54 19 53
2020 SE-02 9 30 22 30 4 0 4 41 36 23
2020 SE-04 0 45 45 9 0 0 0 45 9 11
2019 SE 11 38 38 13 0 0 0 49 13 63
2019 SE-02 12 35 42 12 0 0 0 46 12 26
2019 SE-03 15 54 31 0 0 0 0 69 0 13
2018 SE 7 43 33 7 10 0 0 50 17 42
2018 SE-02 4 42 33 8 13 0 0 46 21 24
2018 SE-03 17 42 25 8 8 0 0 58 17 12
2017 SE 13 40 23 15 7 0 3 54 23 40
2017 SE-02 8 40 28 16 8 0 0 48 24 25

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 12 23 37 15 13 0 0 35 29 52
2020 SE-02 9 17 48 17 9 0 0 26 26 23
2020 SE-04 9 18 45 0 27 0 0 27 27 11
2019 SE 11 20 29 23 17 0 0 31 40 65
2019 SE-02 7 15 33 22 22 0 0 22 44 27
2019 SE-03 7 21 36 14 21 0 0 29 36 14
2018 SE 2 14 40 24 19 0 0 17 43 42
2018 SE-02 4 17 42 13 25 0 0 21 38 24
2018 SE-03 0 8 42 33 17 0 0 8 50 12
2017 SE 3 20 35 30 13 0 0 23 42 40
2017 SE-02 0 32 28 28 12 0 0 32 40 25

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 25 30 19 17 9 0 0 55 26 53
2020 SE-02 17 17 30 17 17 0 0 35 35 23
2020 SE-04 9 55 18 18 0 0 0 64 18 11
2019 SE 29 34 17 15 3 0 2 64 19 65
2019 SE-02 19 44 11 15 7 0 4 65 23 27
2019 SE-03 57 7 21 14 0 0 0 64 14 14
2018 SE 17 38 17 17 10 0 2 56 27 42
2018 SE-02 17 42 13 13 17 0 0 58 29 24
2018 SE-03 25 25 17 25 0 0 8 55 27 12
2017 SE 20 38 25 5 7 0 5 61 13 40
2017 SE-02 16 44 20 8 8 0 4 63 17 25

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 23 23 26 15 9 0 4 47 25 53
2020 SE-02 13 13 43 17 13 0 0 26 30 23
2020 SE-04 0 55 27 0 9 0 9 60 10 11
2019 SE 26 34 22 14 5 0 0 60 18 65
2019 SE-02 19 31 27 15 8 0 0 50 23 26
2019 SE-03 43 21 29 0 7 0 0 64 7 14
2018 SE 17 40 17 12 12 2 0 59 24 42
2018 SE-02 17 42 13 8 21 0 0 58 29 24
2018 SE-03 25 33 17 17 0 8 0 64 18 12
2017 SE 35 30 15 13 7 0 0 65 20 40
2017 SE-02 28 36 12 20 4 0 0 64 24 25

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 23 23 25 8 9 0 13 52 20 53
2020 SE-02 9 30 17 13 13 0 17 47 32 23
2020 SE-04 18 27 36 0 9 0 9 50 10 11

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 19 46 15 17 0 0 2 67 18 52
2020 SE-02 14 64 18 5 0 0 0 77 5 22
2020 SE-04 18 27 18 36 0 0 0 45 36 11
2019 SE 16 35 29 11 8 0 2 52 19 63
2019 SE-02 15 38 38 4 4 0 0 54 8 26
2019 SE-03 14 36 21 21 7 0 0 50 29 14
2018 SE 12 31 33 17 5 0 2 44 22 42
2018 SE-02 13 25 42 13 8 0 0 38 21 24
2018 SE-03 0 50 25 17 0 0 8 55 18 12
2017 SE 13 33 28 20 7 0 0 45 27 40
2017 SE-02 12 40 24 20 4 0 0 52 24 25

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 21 47 11 15 0 2 4 72 16 53
2020 SE-02 13 52 13 17 0 4 0 68 18 23
2020 SE-04 9 64 0 27 0 0 0 73 27 11
2019 SE 11 53 22 8 6 0 0 64 14 64
2019 SE-02 12 50 27 8 4 0 0 62 12 26
2019 SE-03 14 57 21 0 7 0 0 71 7 14
2018 SE 10 38 36 10 2 0 5 50 13 42
2018 SE-02 13 38 33 13 0 0 4 52 13 24
2018 SE-03 8 50 33 0 0 0 8 64 0 12
2017 SE 15 30 35 13 5 0 3 46 18 40
2017 SE-02 16 32 24 20 4 0 4 50 25 25

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 33 42 13 6 0 0 6 80 6 52
2020 SE-02 22 57 22 0 0 0 0 78 0 23
2020 SE-04 27 27 18 18 0 0 9 60 20 11
2019 SE 27 41 16 11 5 0 2 68 16 64
2019 SE-02 15 54 23 4 4 0 0 69 8 26
2019 SE-03 43 29 14 7 0 0 7 77 8 14
2018 SE 17 50 21 5 5 0 2 68 10 42
2018 SE-02 13 50 25 8 4 0 0 63 13 24
2018 SE-03 17 50 25 0 0 0 8 73 0 12
2017 SE 25 38 18 15 5 0 0 63 20 40
2017 SE-02 28 40 12 16 4 0 0 68 20 25

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 46 23 17 10 2 0 2 71 12 52
2020 SE-02 35 35 26 4 0 0 0 70 4 23
2020 SE-04 45 18 9 18 9 0 0 64 27 11
2019 SE 33 33 17 8 6 0 2 68 15 63
2019 SE-02 32 24 32 4 8 0 0 56 12 25
2019 SE-03 43 29 14 0 7 0 7 77 8 14

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 19 26 40 9 4 0 2 46 13 53
2020 SE-02 9 35 52 0 4 0 0 43 4 23
2020 SE-04 18 27 36 18 0 0 0 45 18 11

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 17 30 28 19 4 0 2 48 23 53
2020 SE-02 9 30 35 17 9 0 0 39 26 23
2020 SE-04 9 9 55 27 0 0 0 18 27 11
2019 SE 33 27 25 8 5 0 3 61 13 64
2019 SE-02 27 38 23 8 4 0 0 65 12 26
2019 SE-03 57 14 21 0 0 0 7 77 0 14
2018 SE 33 26 21 12 2 0 5 63 15 42
2018 SE-02 33 25 17 21 4 0 0 58 25 24
2018 SE-03 42 25 17 0 0 0 17 80 0 12
2017 SE 33 23 31 10 3 0 0 56 13 39
2017 SE-02 25 25 38 8 4 0 0 50 13 24

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 34 40 13 11 0 2 0 75 12 53
2020 SE-02 26 52 4 13 0 4 0 82 14 23
2020 SE-04 27 45 18 9 0 0 0 73 9 11
2019 SE 29 32 20 6 8 0 5 65 15 65
2019 SE-02 27 46 15 0 8 0 4 76 8 26
2019 SE-03 21 21 21 21 7 0 7 46 31 14
2018 SE 33 29 14 7 12 2 2 65 20 42
2018 SE-02 25 50 17 4 4 0 0 75 8 24
2018 SE-03 42 0 17 8 17 8 8 50 30 12
2017 SE 33 28 22 13 5 0 0 60 18 40
2017 SE-02 28 40 12 16 4 0 0 68 20 25

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 30 26 30 11 2 0 0 57 13 53
2020 SE-02 35 22 30 13 0 0 0 57 13 23
2020 SE-04 18 55 18 9 0 0 0 73 9 11

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 68 19 6 2 2 0 4 90 4 53
2020 SE-02 74 17 0 4 0 0 4 95 5 23
2020 SE-04 55 27 9 0 0 0 9 90 0 11
2019 SE 64 22 6 2 0 0 6 92 2 64
2019 SE-02 54 31 8 4 0 0 4 88 4 26
2019 SE-03 71 14 0 0 0 0 14 100 0 14
2018 SE 74 17 2 0 0 2 5 97 0 42
2018 SE-02 75 21 4 0 0 0 0 96 0 24
2018 SE-03 67 8 0 0 0 8 17 100 0 12

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 67 21 6 2 0 0 4 92 2 52
2020 SE-02 57 35 9 0 0 0 0 91 0 23
2020 SE-04 64 0 9 9 0 0 18 78 11 11
2019 SE 69 17 6 3 0 0 5 90 3 64
2019 SE-02 69 8 12 4 0 0 8 83 4 26
2019 SE-03 79 21 0 0 0 0 0 100 0 14
2018 SE 74 10 5 0 5 2 5 90 5 42
2018 SE-02 75 13 8 0 4 0 0 88 4 24
2018 SE-03 67 8 0 0 0 8 17 100 0 12
2017 SE 60 8 10 10 5 5 3 73 16 40
2017 SE-02 68 8 4 16 4 0 0 76 20 25

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 57 30 8 4 0 0 2 88 4 53
2020 SE-02 48 35 17 0 0 0 0 83 0 23
2020 SE-04 45 45 0 0 0 0 9 100 0 11
2019 SE 36 42 13 6 2 0 2 79 8 64
2019 SE-02 27 42 23 8 0 0 0 69 8 26
2019 SE-03 57 43 0 0 0 0 0 100 0 14
2018 SE 50 29 14 0 2 0 5 83 3 42
2018 SE-02 42 33 25 0 0 0 0 75 0 24
2018 SE-03 58 25 0 0 0 0 17 100 0 12
2017 SE 48 32 18 0 0 0 3 82 0 40
2017 SE-02 48 36 16 0 0 0 0 84 0 25

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 66 23 6 6 0 0 0 89 6 53
2020 SE-02 57 35 9 0 0 0 0 91 0 23
2020 SE-04 73 9 9 9 0 0 0 82 9 11
2019 SE 52 27 6 6 5 2 2 82 11 63
2019 SE-02 44 40 8 4 4 0 0 84 8 25
2019 SE-03 64 14 0 7 14 0 0 79 21 14
2018 SE 45 38 10 0 2 0 5 88 3 42
2018 SE-02 38 46 13 0 4 0 0 83 4 24
2018 SE-03 58 17 8 0 0 0 17 90 0 12
2017 SE 48 23 13 15 3 0 0 70 17 40
2017 SE-02 48 20 12 16 4 0 0 68 20 25

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 58 23 13 4 0 0 2 83 4 53
2020 SE-02 43 35 17 4 0 0 0 78 4 23
2020 SE-04 64 18 9 0 0 0 9 90 0 11
2019 SE 47 29 13 2 3 2 5 81 5 62
2019 SE-02 46 33 17 0 0 0 4 83 0 24
2019 SE-03 57 36 7 0 0 0 0 93 0 14
2018 SE 43 29 10 5 2 0 12 81 8 42
2018 SE-02 33 33 17 8 4 0 4 70 13 24
2018 SE-03 50 25 0 0 0 0 25 100 0 12
2017 SE 43 30 15 8 0 3 2 76 8 40
2017 SE-02 44 24 24 8 0 0 0 68 8 25

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 71 23 2 0 0 2 2 98 0 52
2020 SE-02 74 22 0 0 0 4 0 100 0 23
2020 SE-04 55 27 9 0 0 0 9 90 0 11
2019 SE 60 27 5 3 2 0 3 90 5 63
2019 SE-02 68 24 4 0 0 0 4 96 0 25
2019 SE-03 86 7 7 0 0 0 0 93 0 14
2018 SE 67 14 10 0 5 0 5 85 5 42
2018 SE-02 67 21 13 0 0 0 0 88 0 24
2018 SE-03 67 8 8 0 0 0 17 90 0 12
2017 SE 58 23 8 5 0 3 5 87 5 40
2017 SE-02 64 20 8 4 0 0 4 88 4 25

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 69 17 8 2 4 0 0 87 6 52
2020 SE-02 74 22 4 0 0 0 0 96 0 23
2020 SE-04 82 9 0 0 9 0 0 91 9 11
2019 SE 72 20 5 0 0 2 2 95 0 65
2019 SE-02 77 15 4 0 0 4 0 96 0 26
2019 SE-03 86 14 0 0 0 0 0 100 0 14
2018 SE 83 5 2 0 2 2 5 95 3 42
2018 SE-02 92 0 4 0 4 0 0 92 4 24
2018 SE-03 67 8 0 0 0 8 17 100 0 12
2017 SE 75 13 5 0 5 2 0 90 5 40
2017 SE-02 88 4 4 0 4 0 0 92 4 25

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 46 31 21 0 0 0 2 78 0 52
2020 SE-02 35 39 26 0 0 0 0 74 0 23
2020 SE-04 55 18 18 0 0 0 9 80 0 11
2019 SE 63 25 8 0 2 0 2 90 2 63
2019 SE-02 52 44 4 0 0 0 0 96 0 25
2019 SE-03 93 0 7 0 0 0 0 93 0 14
2018 SE 48 31 12 2 2 0 5 83 5 42
2018 SE-02 42 42 8 4 4 0 0 83 8 24
2018 SE-03 58 17 8 0 0 0 17 90 0 12
2017 SE 62 25 8 0 0 0 5 92 0 40
2017 SE-02 52 36 12 0 0 0 0 88 0 25

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 21 47 25 0 6 2 0 69 6 53
2020 SE-02 13 61 17 0 4 4 0 77 5 23
2020 SE-04 18 27 45 0 9 0 0 45 9 11

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 8 32 45 11 4 0 0 40 15 53
2020 SE-02 0 30 48 17 4 0 0 30 22 23
2020 SE-04 0 18 73 9 0 0 0 18 9 11
2019 SE 8 42 33 14 2 0 2 51 16 64
2019 SE-02 4 40 32 24 0 0 0 44 24 25
2019 SE-03 14 43 43 0 0 0 0 57 0 14
2018 SE 7 29 45 17 2 0 0 36 19 42
2018 SE-02 8 21 50 21 0 0 0 29 21 24
2018 SE-03 8 42 42 0 8 0 0 50 8 12
2017 SE 5 35 40 17 3 0 0 40 20 40
2017 SE-02 0 32 40 24 4 0 0 32 28 25

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 6 21 53 13 8 0 0 21 26 53
2020 SE-02 9 22 57 9 4 0 0 13 30 23
2020 SE-04 0 27 64 9 0 0 0 9 27 11
2019 SE 2 21 41 29 6 0 2 35 23 66
2019 SE-02 4 26 37 26 4 0 4 31 31 27
2019 SE-03 0 7 36 36 21 0 0 57 7 14
2018 SE 7 33 33 19 5 0 2 24 41 42
2018 SE-02 13 38 33 17 0 0 0 17 50 24
2018 SE-03 0 25 33 17 17 0 8 36 27 12
2017 SE 13 10 50 25 3 0 0 28 22 40
2017 SE-02 16 12 44 24 4 0 0 28 28 25
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 21 48 29 2 69 31 52
2020 SE-02 27 41 32 0 60 40 22
2020 SE-04 9 64 27 0 88 13 11

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SE 55 45 11

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 58 12 10 2 2 2 15 84 5 52
2020 SE-02 50 14 14 5 5 0 14 74 11 22
2020 SE-04 73 18 9 0 0 0 0 91 0 11
2019 SE 50 21 9 3 5 0 12 81 9 66
2019 SE-02 48 26 11 0 7 0 7 80 8 27
2019 SE-03 50 21 7 0 7 0 14 83 8 14
2018 SE 57 12 17 5 5 0 5 73 10 42
2018 SE-02 54 13 17 8 4 0 4 70 13 24
2018 SE-03 67 0 25 0 0 0 8 73 0 12

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 9 0 27 45 9 9 0 10 60 11

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SE 9 0 27 45 9 9 0 10 60 11
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