2020 Public Service Employee Survey Results by Theme for Health Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 39 39 13 5 4 0 0 78 9 371
2020 PM-01 42 33 11 7 7 0 0 75 14 107
2020 PM-02 46 32 16 3 3 0 0 78 5 37
2020 PM-03 28 48 17 5 0 2 0 77 5 58
2020 PM-04 38 42 11 5 5 0 0 80 9 65
2020 PM-05 37 43 13 3 3 0 0 80 7 60
2020 PM-06 45 38 10 8 0 0 0 83 8 40
2019 PM 40 36 11 9 4 0 0 76 13 317
2019 PM-01 40 27 13 13 6 0 0 68 19 77
2019 PM-02 35 42 13 3 6 0 0 77 10 31
2019 PM-03 33 44 6 9 7 0 0 78 17 54
2019 PM-04 32 45 11 9 2 0 0 77 11 53
2019 PM-05 42 37 14 5 2 0 0 80 7 59
2019 PM-06 55 28 8 10 0 0 0 83 10 40
2018 PM 30 40 16 9 5 0 0 70 14 237
2018 PM-01 21 37 21 13 10 0 0 57 22 63
2018 PM-02 35 58 8 0 0 0 0 92 0 26
2018 PM-03 18 39 26 11 5 0 0 58 16 38
2018 PM-04 21 38 24 17 0 0 0 59 17 29
2018 PM-05 43 41 2 5 7 0 2 86 12 44
2018 PM-06 43 34 14 6 3 0 0 77 9 35
2017 PM 30 43 13 9 7 0 0 72 15 454
2017 PM-01 22 38 20 8 12 0 0 60 20 63
2017 PM-02 23 48 15 11 3 0 0 71 13 39
2017 PM-03 26 46 12 9 7 0 0 72 16 57
2017 PM-04 23 45 17 10 5 0 0 68 15 132
2017 PM-05 40 39 6 7 7 0 0 79 14 97
2017 PM-06 39 41 7 8 5 0 0 80 13 61
2014 PM 27 43 14 10 6 0 0 70 16 431
2014 PM-01 30 30 19 13 8 0 0 59 22 37
2014 PM-02 25 38 16 12 9 0 0 63 22 32
2014 PM-03 10 48 15 19 8 0 0 58 27 48
2014 PM-04 25 45 15 8 7 0 0 70 15 155
2014 PM-05 28 43 12 12 5 0 0 71 17 83
2014 PM-06 43 47 6 1 3 0 0 90 4 70

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 41 35 11 6 6 0 0 77 12 368
2020 PM-01 39 37 10 7 8 0 0 75 14 106
2020 PM-02 50 25 11 8 6 0 0 75 14 36
2020 PM-03 39 30 14 14 4 0 0 68 18 57
2020 PM-04 42 37 12 2 6 2 0 80 8 65
2020 PM-05 47 40 7 2 5 0 0 87 7 60
2020 PM-06 35 40 13 8 5 0 0 75 13 40
2019 PM 34 36 14 9 7 0 0 70 16 316
2019 PM-01 26 32 16 13 13 0 0 58 26 77
2019 PM-02 32 42 19 3 3 0 0 74 6 31
2019 PM-03 37 35 13 7 7 0 0 72 15 54
2019 PM-04 28 42 13 8 9 0 0 70 17 53
2019 PM-05 37 32 19 8 3 0 0 69 12 59
2019 PM-06 46 41 5 8 0 0 0 87 8 39
2018 PM 36 27 16 12 9 0 0 63 21 235
2018 PM-01 27 21 21 16 15 0 0 48 31 62
2018 PM-02 50 27 15 8 0 0 0 77 8 26
2018 PM-03 18 37 26 16 3 0 0 55 18 38
2018 PM-04 32 25 21 14 7 0 0 57 21 28
2018 PM-05 45 30 5 9 11 0 0 75 20 44
2018 PM-06 49 26 6 6 14 0 0 74 20 35
2017 PM 32 31 15 12 10 0 0 63 22 452
2017 PM-01 31 32 11 15 11 0 0 63 26 63
2017 PM-02 33 36 8 15 8 0 0 69 23 39
2017 PM-03 18 42 20 7 13 0 0 60 20 55
2017 PM-04 27 30 20 14 9 0 0 57 23 132
2017 PM-05 37 30 10 11 11 0 0 67 23 97
2017 PM-06 47 21 15 5 12 0 0 69 16 61

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 46 36 12 4 1 0 0 83 5 367
2020 PM-01 48 35 10 7 0 0 0 83 7 105
2020 PM-02 54 19 24 0 3 0 0 73 3 37
2020 PM-03 37 39 19 5 0 0 0 75 5 57
2020 PM-04 48 38 8 5 2 0 0 86 6 65
2020 PM-05 42 49 7 0 2 0 0 92 2 59
2020 PM-06 53 30 13 3 3 0 0 83 5 40
2019 PM 50 31 11 5 3 0 0 82 7 314
2019 PM-01 45 28 17 8 3 0 0 72 11 76
2019 PM-02 52 35 3 3 6 0 0 87 10 31
2019 PM-03 51 28 11 8 2 0 0 79 9 53
2019 PM-04 40 40 15 2 2 0 0 81 4 52
2019 PM-05 53 34 8 3 2 0 0 86 5 59
2019 PM-06 65 25 5 3 3 0 0 90 5 40
2018 PM 49 31 13 6 1 0 0 80 7 235
2018 PM-01 42 29 16 8 5 0 0 71 13 62
2018 PM-02 58 35 8 0 0 0 0 92 0 26
2018 PM-03 37 32 21 11 0 0 0 68 11 38
2018 PM-04 36 43 21 0 0 0 0 79 0 28
2018 PM-05 55 32 7 5 0 0 2 88 5 44
2018 PM-06 69 23 3 6 0 0 0 91 6 35
2017 PM 47 39 9 3 2 0 0 86 6 453
2017 PM-01 41 36 13 0 10 0 0 78 10 63
2017 PM-02 54 25 20 0 0 0 0 80 0 39
2017 PM-03 42 42 14 2 0 0 0 84 2 57
2017 PM-04 38 45 9 5 3 0 0 82 8 131
2017 PM-05 55 37 2 6 0 0 0 92 6 97
2017 PM-06 56 41 2 2 0 0 0 97 2 61
2014 PM 55 29 9 4 2 0 0 84 6 431
2014 PM-01 57 22 16 3 3 0 0 78 6 37
2014 PM-02 44 35 16 3 3 0 0 78 6 32
2014 PM-03 46 35 6 8 4 0 0 81 12 48
2014 PM-04 50 30 12 5 3 0 0 80 8 155
2014 PM-05 62 28 5 5 1 0 0 89 6 83
2014 PM-06 71 26 3 0 0 0 0 97 0 70

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 45 39 8 5 3 0 0 83 8 370
2020 PM-01 48 33 9 8 2 0 0 80 10 107
2020 PM-02 54 27 16 0 3 0 0 81 3 37
2020 PM-03 33 47 10 9 2 0 0 79 10 58
2020 PM-04 38 50 6 2 5 0 0 88 6 64
2020 PM-05 48 40 7 3 2 0 0 88 5 60
2020 PM-06 50 35 3 8 5 0 0 85 13 40
2019 PM 45 36 11 5 3 0 0 81 8 317
2019 PM-01 42 40 12 4 3 0 0 82 6 77
2019 PM-02 48 35 10 3 3 0 0 84 6 31
2019 PM-03 44 33 6 11 6 0 0 78 17 54
2019 PM-04 38 42 17 2 2 0 0 79 4 53
2019 PM-05 46 36 12 5 2 0 0 81 7 59
2019 PM-06 60 28 5 5 3 0 0 88 8 40
2018 PM 39 37 15 5 4 0 0 76 9 236
2018 PM-01 29 32 24 8 6 0 0 61 15 62
2018 PM-02 35 50 4 8 4 0 0 85 12 26
2018 PM-03 24 47 26 0 3 0 0 71 3 38
2018 PM-04 31 34 24 7 3 0 0 66 10 29
2018 PM-05 57 34 2 2 5 0 0 91 7 44
2018 PM-06 54 34 6 3 3 0 0 89 6 35
2017 PM 35 40 14 6 5 0 0 75 12 452
2017 PM-01 35 33 13 10 9 0 0 68 19 63
2017 PM-02 36 41 18 3 3 0 0 77 5 39
2017 PM-03 24 51 16 4 5 0 0 75 9 57
2017 PM-04 29 40 17 7 7 0 0 69 14 131
2017 PM-05 42 38 8 9 2 0 0 80 11 96
2017 PM-06 46 36 12 3 3 0 0 82 7 61
2014 PM 33 44 13 6 4 0 0 76 11 430
2014 PM-01 43 30 11 5 11 0 0 73 16 37
2014 PM-02 22 41 28 6 3 0 0 63 9 32
2014 PM-03 21 56 8 10 4 0 0 77 15 48
2014 PM-04 25 49 13 8 5 0 0 74 13 155
2014 PM-05 36 42 12 7 2 0 0 78 10 83
2014 PM-06 54 32 12 1 1 0 0 85 3 69

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 54 29 9 5 3 1 0 83 8 369
2020 PM-01 59 24 9 4 2 2 0 85 6 107
2020 PM-02 62 22 11 5 0 0 0 84 5 37
2020 PM-03 47 31 7 7 9 0 0 78 16 58
2020 PM-04 46 40 10 2 3 0 0 86 5 63
2020 PM-05 62 27 3 5 3 0 0 88 8 60
2020 PM-06 45 33 13 8 3 0 0 78 10 40
2019 PM 42 31 13 8 6 1 0 73 14 317
2019 PM-01 39 30 12 9 9 1 0 70 18 77
2019 PM-02 42 42 10 3 3 0 0 84 6 31
2019 PM-03 37 28 19 7 9 0 0 65 17 54
2019 PM-04 42 32 15 8 4 0 0 74 11 53
2019 PM-05 41 34 12 7 5 2 0 76 12 59
2019 PM-06 55 25 5 10 5 0 0 80 15 40
2018 PM 37 32 14 6 8 2 0 71 15 237
2018 PM-01 35 29 17 6 11 2 0 65 18 63
2018 PM-02 46 31 8 8 8 0 0 77 15 26
2018 PM-03 18 37 21 8 11 5 0 58 19 38
2018 PM-04 28 55 10 3 3 0 0 83 7 29
2018 PM-05 47 26 14 5 9 0 0 72 14 43
2018 PM-06 50 28 8 6 6 3 0 80 11 36
2017 PM 31 32 17 12 8 0 0 63 20 453
2017 PM-01 29 28 22 15 6 0 0 57 21 62
2017 PM-02 34 28 28 8 3 0 0 62 10 39
2017 PM-03 24 40 16 11 7 2 0 66 18 57
2017 PM-04 27 31 17 14 11 1 0 58 24 132
2017 PM-05 35 29 12 12 11 0 0 64 24 97
2017 PM-06 39 36 13 5 7 0 0 75 11 61
2014 PM 18 36 20 13 11 1 0 55 24 431
2014 PM-01 30 32 22 5 8 3 0 64 14 37
2014 PM-02 19 35 25 12 6 3 0 55 19 32
2014 PM-03 17 31 27 8 12 4 0 50 22 48
2014 PM-04 16 37 19 14 14 1 0 53 28 155
2014 PM-05 18 42 14 11 14 0 0 60 25 83
2014 PM-06 16 36 24 19 6 0 0 51 24 70

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 51 32 9 5 3 0 0 84 7 365
2020 PM-01 50 33 10 4 2 1 0 84 6 106
2020 PM-02 62 22 14 3 0 0 0 84 3 37
2020 PM-03 47 35 5 5 7 0 0 82 12 57
2020 PM-04 42 45 6 5 2 0 0 87 6 62
2020 PM-05 63 24 5 5 3 0 0 86 8 59
2020 PM-06 45 30 15 8 3 0 0 75 10 40
2019 PM 42 32 12 7 5 1 0 75 13 315
2019 PM-01 41 25 14 8 9 3 0 68 18 76
2019 PM-02 48 29 16 6 0 0 0 77 6 31
2019 PM-03 34 32 19 9 6 0 0 66 15 53
2019 PM-04 42 40 8 6 6 0 0 81 11 53
2019 PM-05 42 36 10 7 5 0 0 78 12 59
2019 PM-06 48 38 5 8 3 0 0 85 10 40
2018 PM 38 34 15 6 6 1 0 73 12 234
2018 PM-01 35 31 18 5 11 0 0 66 16 62
2018 PM-02 46 29 17 4 0 4 0 78 4 24
2018 PM-03 18 39 26 5 8 3 0 59 14 38
2018 PM-04 36 43 7 11 4 0 0 79 14 28
2018 PM-05 48 30 9 7 7 0 0 77 14 44
2018 PM-06 50 36 8 6 0 0 0 86 6 36
2017 PM 30 35 15 12 8 0 0 66 20 454
2017 PM-01 28 35 13 18 6 0 0 63 24 63
2017 PM-02 36 29 25 5 5 0 0 65 10 39
2017 PM-03 23 46 12 11 9 0 0 68 19 57
2017 PM-04 27 35 17 11 9 1 0 63 21 132
2017 PM-05 31 34 11 13 10 0 0 65 24 97
2017 PM-06 39 35 13 8 5 0 0 74 13 61
2014 PM 19 39 18 12 11 0 0 58 23 430
2014 PM-01 35 30 11 11 11 3 0 67 22 37
2014 PM-02 16 44 25 6 9 0 0 59 16 32
2014 PM-03 15 37 21 15 12 0 0 52 27 48
2014 PM-04 16 38 21 11 14 0 0 54 25 154
2014 PM-05 23 43 10 14 10 0 0 66 24 83
2014 PM-06 19 37 24 16 4 0 0 56 20 70

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 45 25 15 7 6 2 0 71 13 368
2020 PM-01 43 30 12 6 5 4 1 76 11 107
2020 PM-02 62 8 19 8 3 0 0 70 11 37
2020 PM-03 41 22 17 5 12 2 0 65 18 58
2020 PM-04 37 35 14 10 3 2 0 73 13 63
2020 PM-05 45 25 15 5 7 3 0 72 12 60
2020 PM-06 46 18 18 15 3 0 0 64 18 39
2019 PM 37 24 17 10 8 3 0 64 19 315
2019 PM-01 41 18 13 12 12 4 0 62 25 76
2019 PM-02 32 19 23 10 6 10 0 57 18 31
2019 PM-03 32 28 23 9 8 0 0 60 17 53
2019 PM-04 30 34 11 11 8 4 2 68 20 53
2019 PM-05 42 25 10 12 7 3 0 70 19 59
2019 PM-06 45 15 28 8 3 3 0 62 10 40
2018 PM 32 24 19 11 12 3 0 57 23 238
2018 PM-01 30 21 22 5 19 3 0 52 25 63
2018 PM-02 31 35 19 4 12 0 0 65 15 26
2018 PM-03 16 26 18 24 11 5 0 44 36 38
2018 PM-04 24 28 31 14 3 0 0 52 17 29
2018 PM-05 43 23 11 9 14 0 0 66 23 44
2018 PM-06 50 14 17 11 6 3 0 66 17 36
2017 PM 28 23 19 14 13 3 1 52 28 454
2017 PM-01 30 22 19 12 14 2 2 53 27 63
2017 PM-02 23 18 22 21 10 3 3 44 33 39
2017 PM-03 23 30 16 16 11 3 2 56 28 57
2017 PM-04 23 17 21 17 17 5 0 42 35 132
2017 PM-05 32 26 16 11 12 1 1 59 24 97
2017 PM-06 34 26 20 10 7 3 0 62 17 61
2014 PM 19 27 19 16 14 4 0 48 32 431
2014 PM-01 24 24 16 14 13 8 0 53 30 37
2014 PM-02 9 38 16 22 3 12 0 54 28 32
2014 PM-03 19 23 21 12 21 4 0 43 35 48
2014 PM-04 20 25 19 17 17 3 0 46 35 155
2014 PM-05 17 25 25 17 11 4 1 44 29 83
2014 PM-06 19 33 17 19 10 3 0 53 29 70
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 50 24 13 3 2 3 5 80 6 365
2020 PM-01 34 26 16 4 4 5 11 72 9 106
2020 PM-02 54 11 19 5 0 3 8 73 6 37
2020 PM-03 50 25 14 4 4 4 0 78 7 56
2020 PM-04 49 29 13 3 0 3 3 83 3 63
2020 PM-05 68 22 3 0 3 0 3 93 4 59
2020 PM-06 63 23 10 5 0 0 0 85 5 40
2019 PM 50 24 12 3 5 1 4 78 9 316
2019 PM-01 29 26 22 5 11 1 5 59 17 76
2019 PM-02 48 26 13 3 3 0 6 79 7 31
2019 PM-03 41 31 15 6 4 2 2 75 10 54
2019 PM-04 57 23 8 2 4 0 8 86 6 53
2019 PM-05 61 22 5 3 5 0 3 86 9 59
2019 PM-06 78 15 5 0 0 3 0 95 0 40

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 53 29 6 6 4 1 1 84 10 367
2020 PM-01 57 24 6 6 6 2 1 83 12 106
2020 PM-02 54 32 8 0 5 0 0 86 5 37
2020 PM-03 51 23 11 12 4 0 0 74 16 57
2020 PM-04 48 34 5 9 2 2 0 84 11 64
2020 PM-05 58 29 5 2 5 0 2 88 7 59
2020 PM-06 53 43 0 5 0 0 0 95 5 40
2019 PM 46 32 8 7 5 1 1 79 13 317
2019 PM-01 42 29 9 6 10 0 4 73 18 77
2019 PM-02 42 35 6 13 3 0 0 77 16 31
2019 PM-03 39 28 13 9 6 4 2 71 16 54
2019 PM-04 49 34 11 4 2 0 0 83 6 53
2019 PM-05 54 25 3 10 7 0 0 80 17 59
2019 PM-06 45 48 3 3 0 3 0 95 3 40
2018 PM 38 34 11 8 5 3 0 75 14 231
2018 PM-01 29 36 15 8 7 3 2 68 16 59
2018 PM-02 58 23 12 8 0 0 0 81 8 26
2018 PM-03 13 39 21 13 5 8 0 57 20 38
2018 PM-04 41 41 7 3 7 0 0 83 10 29
2018 PM-05 56 22 7 5 7 2 0 80 13 41
2018 PM-06 42 42 3 11 3 0 0 83 14 36
2017 PM 42 33 8 9 8 1 0 75 16 454
2017 PM-01 39 36 11 8 6 0 0 75 14 63
2017 PM-02 49 31 3 8 10 0 0 80 18 39
2017 PM-03 33 40 9 9 9 0 0 74 18 57
2017 PM-04 38 32 8 11 8 2 0 71 20 132
2017 PM-05 43 34 7 8 7 0 0 77 15 97
2017 PM-06 49 31 10 3 7 0 0 80 10 61
2014 PM 35 34 9 12 9 0 0 70 22 430
2014 PM-01 24 51 8 11 3 0 3 78 14 37
2014 PM-02 22 44 19 9 6 0 0 66 16 32
2014 PM-03 30 38 6 11 13 2 0 70 24 47
2014 PM-04 37 30 10 12 11 0 0 67 23 155
2014 PM-05 41 29 6 11 13 0 0 70 24 83
2014 PM-06 41 31 7 16 4 0 0 73 20 70

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 63 22 9 5 2 0 0 85 6 371
2020 PM-01 64 20 7 7 2 0 0 84 8 107
2020 PM-02 73 11 11 5 0 0 0 84 5 37
2020 PM-03 64 26 2 5 3 0 0 90 9 58
2020 PM-04 58 20 15 6 0 0 0 78 6 65
2020 PM-05 63 27 3 2 5 0 0 90 7 60
2020 PM-06 60 28 13 0 0 0 0 88 0 40
2019 PM 52 27 10 5 4 2 0 81 9 317
2019 PM-01 45 29 10 8 4 4 0 77 12 77
2019 PM-02 39 32 10 13 6 0 0 71 19 31
2019 PM-03 52 24 15 2 6 2 0 77 8 54
2019 PM-04 51 36 9 2 2 0 0 87 4 53
2019 PM-05 58 24 8 5 5 0 0 81 10 59
2019 PM-06 70 20 3 5 0 3 0 92 5 40
2018 PM 45 28 11 6 8 2 0 74 15 233
2018 PM-01 43 23 10 13 10 0 0 67 23 60
2018 PM-02 58 27 15 0 0 0 0 85 0 26
2018 PM-03 13 47 21 5 8 5 0 64 14 38
2018 PM-04 52 34 0 7 7 0 0 86 14 29
2018 PM-05 60 21 0 2 12 5 0 85 15 42
2018 PM-06 50 17 19 6 8 0 0 67 14 36
2017 PM 51 25 8 9 7 0 0 76 16 452
2017 PM-01 43 32 10 8 4 3 0 77 13 63
2017 PM-02 57 23 5 3 12 0 0 80 15 39
2017 PM-03 42 32 12 3 11 0 0 74 14 57
2017 PM-04 50 22 10 12 5 0 0 72 18 131
2017 PM-05 57 22 3 12 6 0 0 78 18 97
2017 PM-06 50 27 10 3 10 0 0 76 13 60
2014 PM 45 29 10 9 8 0 0 74 17 431
2014 PM-01 51 27 5 11 5 0 0 78 16 37
2014 PM-02 44 28 12 6 9 0 0 72 16 32
2014 PM-03 40 39 10 4 6 0 0 79 10 48
2014 PM-04 44 29 10 8 9 0 0 74 17 155
2014 PM-05 46 24 6 14 10 0 0 70 24 83
2014 PM-06 47 27 14 7 4 0 0 74 11 70

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 51 25 9 4 3 8 1 83 7 368
2020 PM-01 53 22 12 3 3 7 0 81 6 105
2020 PM-02 54 30 8 0 0 8 0 91 0 37
2020 PM-03 36 33 9 3 5 14 0 80 10 58
2020 PM-04 48 22 8 6 3 11 3 80 11 65
2020 PM-05 58 27 5 0 3 7 0 91 4 60
2020 PM-06 51 26 8 13 0 3 0 79 13 39
2019 PM 42 27 15 6 7 4 0 72 13 317
2019 PM-01 45 16 18 3 9 9 0 67 13 77
2019 PM-02 48 35 13 0 3 0 0 84 3 31
2019 PM-03 37 28 11 9 9 6 0 69 20 54
2019 PM-04 49 25 11 8 4 4 0 76 12 53
2019 PM-05 34 29 15 12 8 2 0 64 21 59
2019 PM-06 35 43 18 3 3 0 0 78 5 40
2018 PM 36 26 14 8 8 8 0 68 17 235
2018 PM-01 40 25 16 5 11 2 2 67 16 63
2018 PM-02 42 27 12 4 0 15 0 82 5 26
2018 PM-03 27 24 22 8 3 16 0 61 13 37
2018 PM-04 25 25 18 18 7 7 0 54 27 28
2018 PM-05 36 27 11 9 11 5 0 67 21 44
2018 PM-06 40 29 9 6 9 9 0 75 16 35
2017 PM 27 31 15 10 10 6 1 62 21 452
2017 PM-01 35 22 18 7 4 12 2 66 13 63
2017 PM-02 34 22 20 13 3 8 0 61 17 39
2017 PM-03 19 26 19 14 5 14 2 54 23 57
2017 PM-04 20 40 14 11 11 4 0 63 22 131
2017 PM-05 26 31 11 8 20 2 1 59 29 96
2017 PM-06 34 35 15 8 8 0 0 69 16 61
2014 PM 21 33 16 13 10 7 0 58 24 430
2014 PM-01 36 25 8 20 8 3 0 63 29 36
2014 PM-02 12 44 12 6 6 19 0 69 15 32
2014 PM-03 9 25 29 12 8 17 0 40 25 48
2014 PM-04 19 33 12 14 14 9 0 57 31 155
2014 PM-05 28 27 22 16 6 2 0 56 22 83
2014 PM-06 26 41 20 7 6 0 0 67 13 70

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 45 32 9 5 5 3 0 80 10 370
2020 PM-01 53 23 11 4 7 3 0 78 11 106
2020 PM-02 51 35 5 3 0 5 0 91 3 37
2020 PM-03 33 38 12 2 9 7 0 76 11 58
2020 PM-04 42 38 8 6 5 0 2 81 11 65
2020 PM-05 48 37 5 2 5 3 0 88 7 60
2020 PM-06 38 35 8 20 0 0 0 73 20 40
2019 PM 36 33 13 8 8 2 0 71 16 317
2019 PM-01 38 30 14 4 10 4 0 70 15 77
2019 PM-02 45 35 13 6 0 0 0 81 6 31
2019 PM-03 33 30 13 6 13 6 0 67 20 54
2019 PM-04 42 30 11 11 4 2 0 73 15 53
2019 PM-05 29 32 15 14 10 0 0 61 24 59
2019 PM-06 30 48 10 8 5 0 0 78 13 40
2018 PM 31 31 15 10 10 3 1 64 20 235
2018 PM-01 40 19 21 6 11 0 3 61 18 63
2018 PM-02 42 35 4 4 4 12 0 87 9 26
2018 PM-03 19 30 16 22 8 5 0 51 31 37
2018 PM-04 24 34 17 10 10 3 0 61 21 29
2018 PM-05 30 34 11 9 14 2 0 65 23 44
2018 PM-06 26 41 15 9 9 0 0 68 18 34
2017 PM 24 35 17 10 12 2 0 60 23 452
2017 PM-01 29 30 24 6 6 5 0 61 13 63
2017 PM-02 26 36 16 13 7 3 0 63 21 39
2017 PM-03 17 30 25 12 7 7 2 52 21 57
2017 PM-04 17 41 17 12 13 0 0 58 25 130
2017 PM-05 23 29 12 12 22 1 1 53 35 97
2017 PM-06 36 38 15 5 7 0 0 73 12 61
2014 PM 17 30 20 18 13 3 0 48 31 430
2014 PM-01 30 30 11 11 14 3 0 63 26 36
2014 PM-02 16 32 25 12 6 9 0 52 21 32
2014 PM-03 6 31 25 21 10 6 0 40 33 48
2014 PM-04 14 27 21 18 17 3 0 42 37 155
2014 PM-05 22 24 21 24 10 0 0 46 34 83
2014 PM-06 21 39 19 14 7 0 0 60 21 70

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 32 36 13 10 5 5 0 71 15 369
2020 PM-01 42 30 13 7 6 3 0 74 13 105
2020 PM-02 41 30 16 5 0 8 0 76 6 37
2020 PM-03 22 34 19 9 7 9 0 62 17 58
2020 PM-04 23 43 12 6 8 6 2 72 15 65
2020 PM-05 35 37 10 12 3 3 0 74 16 60
2020 PM-06 18 45 10 25 3 0 0 63 28 40
2019 PM 23 34 17 13 8 4 0 60 22 316
2019 PM-01 29 26 17 9 12 6 1 59 23 77
2019 PM-02 23 48 19 10 0 0 0 71 10 31
2019 PM-03 20 30 15 13 13 9 0 55 29 54
2019 PM-04 17 42 17 15 4 6 0 62 20 53
2019 PM-05 28 26 21 16 10 0 0 53 26 58
2019 PM-06 15 50 15 18 3 0 0 65 20 40
2018 PM 17 36 15 15 9 6 0 57 26 236
2018 PM-01 24 22 19 21 8 5 2 49 31 63
2018 PM-02 19 42 8 15 4 12 0 70 22 26
2018 PM-03 11 42 13 16 5 13 0 61 24 38
2018 PM-04 14 45 17 7 10 7 0 63 19 29
2018 PM-05 16 39 11 18 14 2 0 56 33 44
2018 PM-06 15 38 21 9 15 3 0 55 24 34
2017 PM 16 29 21 17 12 5 0 47 31 451
2017 PM-01 21 24 24 17 8 6 0 48 26 62
2017 PM-02 21 31 16 18 10 5 0 54 29 39
2017 PM-03 14 21 29 14 7 13 2 42 25 56
2017 PM-04 14 27 21 21 14 4 0 43 36 132
2017 PM-05 11 29 19 16 20 4 1 43 38 97
2017 PM-06 18 43 17 12 8 1 0 62 20 60
2014 PM 10 28 20 20 15 6 0 41 37 430
2014 PM-01 30 19 6 20 8 14 3 60 34 36
2014 PM-02 6 38 22 16 6 12 0 50 25 32
2014 PM-03 4 17 35 17 17 10 0 23 37 48
2014 PM-04 7 27 18 21 19 6 1 37 44 155
2014 PM-05 11 25 22 25 14 2 0 37 41 83
2014 PM-06 9 44 20 19 8 0 0 53 27 70

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 34 36 13 10 4 3 0 72 14 370
2020 PM-01 41 31 9 9 5 5 0 75 15 107
2020 PM-02 50 31 11 6 0 3 0 83 6 36
2020 PM-03 22 40 22 7 5 3 0 64 13 58
2020 PM-04 25 46 12 11 3 2 2 73 14 65
2020 PM-05 37 35 13 12 2 2 0 73 14 60
2020 PM-06 30 38 10 18 5 0 0 68 23 40
2019 PM 23 37 12 16 10 2 1 61 27 317
2019 PM-01 29 23 13 17 13 3 3 55 32 77
2019 PM-02 29 45 10 13 3 0 0 74 16 31
2019 PM-03 20 33 7 22 13 4 0 56 37 54
2019 PM-04 25 26 13 26 6 4 0 53 33 53
2019 PM-05 19 46 15 8 12 0 0 64 20 59
2019 PM-06 13 58 13 8 10 0 0 70 18 40
2018 PM 17 35 12 21 11 3 1 54 33 237
2018 PM-01 19 25 10 32 11 0 3 46 44 63
2018 PM-02 19 38 12 15 8 8 0 63 25 26
2018 PM-03 5 39 21 18 5 11 0 50 26 38
2018 PM-04 24 31 7 21 17 0 0 55 38 29
2018 PM-05 18 32 14 18 14 5 0 52 33 44
2018 PM-06 14 49 11 14 11 0 0 63 26 35
2017 PM 17 30 19 16 16 2 0 48 32 454
2017 PM-01 23 22 17 18 15 3 2 47 35 63
2017 PM-02 20 39 13 8 18 3 0 61 26 39
2017 PM-03 10 33 28 12 11 5 0 46 24 57
2017 PM-04 12 35 17 20 14 2 0 47 35 132
2017 PM-05 11 29 22 16 21 1 0 41 37 97
2017 PM-06 34 20 17 14 13 1 0 55 28 61
2014 PM 13 28 17 21 19 3 0 42 41 429
2014 PM-01 30 17 17 14 17 6 0 50 33 36
2014 PM-02 9 38 19 25 3 6 0 50 30 32
2014 PM-03 6 23 17 29 19 6 0 31 51 48
2014 PM-04 11 23 14 23 27 2 0 35 51 154
2014 PM-05 11 33 23 14 19 0 0 43 34 83
2014 PM-06 17 34 19 21 8 0 0 51 30 70
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 38 36 11 10 5 0 0 74 15 370
2020 PM-01 42 30 11 11 6 0 0 72 17 107
2020 PM-02 43 27 5 14 11 0 0 70 24 37
2020 PM-03 26 39 19 14 2 0 0 65 16 57
2020 PM-04 42 37 8 6 6 0 2 80 13 65
2020 PM-05 42 43 8 3 3 0 0 85 7 60
2020 PM-06 30 43 10 13 5 0 0 73 18 40
2019 PM 28 40 13 12 7 0 0 68 19 317
2019 PM-01 19 32 19 14 14 0 0 52 29 77
2019 PM-02 32 39 10 13 6 0 0 71 19 31
2019 PM-03 24 37 22 9 7 0 0 61 17 54
2019 PM-04 34 42 4 13 6 0 2 77 19 53
2019 PM-05 31 44 10 8 5 2 0 76 14 59
2019 PM-06 33 50 8 10 0 0 0 83 10 40
2018 PM 29 29 16 14 11 0 1 58 25 238
2018 PM-01 17 29 11 24 17 0 2 47 42 63
2018 PM-02 38 23 31 4 4 0 0 62 8 26
2018 PM-03 18 37 24 16 5 0 0 55 21 38
2018 PM-04 34 24 21 10 10 0 0 59 21 29
2018 PM-05 41 27 9 11 9 0 2 70 21 44
2018 PM-06 33 33 14 8 11 0 0 67 19 36
2017 PM 25 33 18 13 11 0 0 59 24 453
2017 PM-01 19 34 24 7 16 0 0 53 23 62
2017 PM-02 28 28 16 13 15 0 0 56 28 39
2017 PM-03 21 32 19 19 9 0 0 53 28 57
2017 PM-04 23 35 18 14 10 0 0 57 24 132
2017 PM-05 33 30 14 12 10 0 0 63 23 97
2017 PM-06 26 41 15 10 8 0 0 67 18 61
2014 PM 22 35 15 15 12 0 0 57 27 430
2014 PM-01 27 27 11 13 22 0 0 54 35 37
2014 PM-02 22 35 28 6 9 0 0 56 16 32
2014 PM-03 10 33 27 21 8 0 0 44 29 48
2014 PM-04 21 37 16 14 12 0 0 58 25 154
2014 PM-05 22 40 7 14 17 0 0 62 31 83
2014 PM-06 31 31 11 20 6 0 0 63 26 70

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 43 39 7 7 4 0 0 82 11 368
2020 PM-01 48 37 5 5 6 0 0 85 10 106
2020 PM-02 46 41 5 5 3 0 0 86 8 37
2020 PM-03 33 44 7 12 4 0 0 77 16 57
2020 PM-04 40 38 11 8 2 0 2 80 9 65
2020 PM-05 49 39 5 3 3 0 0 88 7 59
2020 PM-06 35 43 10 10 3 0 0 78 13 40
2019 PM 34 41 9 9 6 0 0 76 15 313
2019 PM-01 31 44 5 12 8 0 0 75 20 75
2019 PM-02 40 40 7 7 7 0 0 80 13 30
2019 PM-03 30 39 9 19 4 0 0 69 22 54
2019 PM-04 34 42 11 8 4 0 2 77 12 53
2019 PM-05 41 33 12 3 10 0 0 74 14 58
2019 PM-06 33 53 8 5 3 0 0 85 8 40
2018 PM 29 37 16 11 8 0 0 66 18 237
2018 PM-01 23 37 13 13 15 0 0 60 27 62
2018 PM-02 38 23 35 0 4 0 0 62 4 26
2018 PM-03 13 42 21 13 11 0 0 55 24 38
2018 PM-04 31 41 17 7 3 0 0 72 10 29
2018 PM-05 36 34 9 11 7 0 2 72 19 44
2018 PM-06 33 44 8 14 0 0 0 78 14 36
2017 PM 26 41 13 12 8 0 0 67 20 454
2017 PM-01 32 42 9 10 6 0 2 75 16 63
2017 PM-02 36 41 6 7 10 0 0 77 18 39
2017 PM-03 17 51 18 9 4 0 2 70 13 57
2017 PM-04 18 37 20 16 8 1 0 56 24 132
2017 PM-05 29 39 6 17 8 0 0 68 26 97
2017 PM-06 31 41 12 5 12 0 0 72 16 61

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 49 31 8 8 4 1 0 80 12 367
2020 PM-01 50 31 8 6 5 1 0 81 10 107
2020 PM-02 50 33 3 14 0 0 0 83 14 36
2020 PM-03 49 25 7 14 5 0 0 74 19 57
2020 PM-04 47 27 13 9 3 2 0 75 13 64
2020 PM-05 54 32 7 3 3 0 0 86 7 59
2020 PM-06 45 43 8 3 3 0 0 88 5 40
2019 PM 42 33 10 8 6 1 0 75 15 317
2019 PM-01 36 27 12 10 13 1 0 64 24 77
2019 PM-02 35 29 13 13 10 0 0 65 23 31
2019 PM-03 33 41 9 7 7 2 0 75 15 54
2019 PM-04 47 36 8 6 2 0 2 85 8 53
2019 PM-05 46 31 10 10 3 0 0 76 14 59
2019 PM-06 53 38 5 3 0 3 0 92 3 40
2018 PM 36 30 14 10 6 2 1 69 17 231
2018 PM-01 25 24 25 12 8 2 3 52 21 59
2018 PM-02 54 35 8 0 4 0 0 88 4 26
2018 PM-03 18 34 24 13 5 3 3 56 19 38
2018 PM-04 45 38 7 10 0 0 0 83 10 29
2018 PM-05 51 24 5 7 7 5 0 79 15 41
2018 PM-06 36 33 8 17 6 0 0 69 22 36
2017 PM 39 32 12 9 7 1 1 72 16 454
2017 PM-01 31 23 19 14 11 0 2 55 26 63
2017 PM-02 44 40 3 3 7 0 3 87 10 39
2017 PM-03 33 40 9 9 7 2 0 75 16 57
2017 PM-04 36 32 16 8 6 1 1 70 14 132
2017 PM-05 45 33 6 9 5 1 0 79 15 97
2017 PM-06 42 28 13 8 8 0 0 70 16 61
2014 PM 35 37 10 10 7 0 0 72 18 431
2014 PM-01 27 35 11 16 11 0 0 62 27 37
2014 PM-02 34 50 6 0 9 0 0 84 9 32
2014 PM-03 31 50 8 4 4 2 0 83 9 48
2014 PM-04 39 34 10 10 7 0 0 73 17 155
2014 PM-05 33 35 12 10 10 1 0 68 20 83
2014 PM-06 36 33 11 14 6 0 0 69 20 70

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 40 41 7 8 3 0 1 82 11 368
2020 PM-01 46 41 4 8 2 0 0 87 9 106
2020 PM-02 50 25 11 3 6 0 6 79 9 36
2020 PM-03 33 45 12 10 0 0 0 78 10 58
2020 PM-04 30 47 5 14 3 0 2 78 17 64
2020 PM-05 47 40 5 5 2 0 2 88 7 60
2020 PM-06 38 43 10 5 5 0 0 80 10 40
2019 PM 34 36 9 14 7 0 0 70 21 314
2019 PM-01 26 39 10 13 12 0 0 65 25 77
2019 PM-02 47 27 10 17 0 0 0 73 17 30
2019 PM-03 32 40 9 8 11 0 0 72 19 53
2019 PM-04 26 34 15 13 9 0 2 62 23 53
2019 PM-05 34 36 9 17 3 0 0 71 21 58
2019 PM-06 50 35 0 15 0 0 0 85 15 40
2018 PM 26 39 12 18 4 0 1 66 22 238
2018 PM-01 21 32 13 30 5 0 0 52 35 63
2018 PM-02 35 38 8 19 0 0 0 73 19 26
2018 PM-03 18 39 18 16 8 0 0 58 24 38
2018 PM-04 21 59 7 10 3 0 0 79 14 29
2018 PM-05 34 30 18 14 2 0 2 65 16 44
2018 PM-06 31 47 3 8 6 3 3 82 15 36
2017 PM 24 37 15 16 8 0 1 61 24 453
2017 PM-01 21 43 6 19 8 0 2 66 27 63
2017 PM-02 29 21 8 24 15 0 3 51 40 38
2017 PM-03 19 40 23 7 11 0 0 60 18 57
2017 PM-04 21 35 17 20 7 0 1 57 27 132
2017 PM-05 23 40 15 16 6 0 0 63 22 97
2017 PM-06 36 33 20 8 3 0 0 69 11 61
2014 PM 19 40 11 20 10 0 0 59 30 431
2014 PM-01 38 41 11 11 0 0 0 78 11 37
2014 PM-02 25 38 0 19 19 0 0 63 37 32
2014 PM-03 17 46 8 21 8 0 0 63 29 48
2014 PM-04 14 37 12 25 12 1 0 51 36 155
2014 PM-05 14 42 12 18 13 0 0 57 31 83
2014 PM-06 24 41 9 20 6 0 0 66 26 70

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 53 21 11 8 4 2 1 76 12 368
2020 PM-01 52 20 13 8 5 2 0 73 13 107
2020 PM-02 51 22 14 5 0 5 3 79 6 37
2020 PM-03 56 18 11 7 9 0 0 74 16 57
2020 PM-04 56 20 9 11 2 2 0 78 13 64
2020 PM-05 49 25 8 7 2 3 5 81 9 59
2020 PM-06 58 20 8 10 3 3 0 79 13 40

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 31 35 16 10 6 2 0 67 17 367
2020 PM-01 35 27 15 12 6 4 1 65 19 106
2020 PM-02 46 22 11 11 5 5 0 71 17 37
2020 PM-03 28 33 16 5 18 0 0 61 23 57
2020 PM-04 26 42 22 9 2 0 0 68 11 65
2020 PM-05 28 43 12 9 3 5 0 75 13 58
2020 PM-06 20 48 18 10 5 0 0 68 15 40
2019 PM 25 34 17 13 10 1 1 59 23 317
2019 PM-01 27 23 14 16 18 1 0 51 34 77
2019 PM-02 29 32 26 10 3 0 0 61 13 31
2019 PM-03 20 33 15 13 17 2 0 55 30 54
2019 PM-04 21 32 17 19 8 2 2 55 27 53
2019 PM-05 24 41 15 14 5 0 2 66 19 59
2019 PM-06 25 50 20 3 0 3 0 77 3 40
2018 PM 21 33 15 15 12 3 0 57 28 236
2018 PM-01 21 21 22 16 19 2 0 42 35 63
2018 PM-02 35 27 12 15 4 8 0 67 21 26
2018 PM-03 13 37 5 18 24 3 0 51 43 38
2018 PM-04 21 41 10 17 10 0 0 62 28 29
2018 PM-05 20 39 18 16 2 5 0 62 19 44
2018 PM-06 24 47 12 6 9 3 0 73 15 34
2017 PM 23 31 16 15 12 2 0 56 28 453
2017 PM-01 26 29 14 13 15 3 0 57 28 62
2017 PM-02 20 33 16 11 18 3 0 55 29 39
2017 PM-03 23 26 21 18 12 0 0 49 30 57
2017 PM-04 21 27 20 19 9 3 1 50 29 132
2017 PM-05 25 32 13 15 13 2 0 58 28 97
2017 PM-06 23 43 12 10 10 1 2 68 20 61
2014 PM 11 31 17 20 18 2 0 43 39 430
2014 PM-01 24 25 19 11 13 5 3 53 26 37
2014 PM-02 9 41 9 28 9 3 0 52 39 32
2014 PM-03 4 35 19 23 19 0 0 40 42 48
2014 PM-04 11 26 15 22 23 2 0 38 46 155
2014 PM-05 8 31 21 21 18 1 0 40 39 83
2014 PM-06 16 36 19 16 13 0 0 52 29 69

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 26 27 13 14 13 4 2 57 29 371
2020 PM-01 29 25 10 9 16 7 3 60 28 107
2020 PM-02 38 22 11 11 14 3 3 63 26 37
2020 PM-03 24 21 14 17 21 3 0 46 39 58
2020 PM-04 25 29 14 22 9 0 2 55 31 65
2020 PM-05 25 38 13 10 8 3 2 67 19 60
2020 PM-06 18 33 15 18 10 5 3 54 30 40
2019 PM 23 27 18 13 17 0 2 51 30 316
2019 PM-01 22 17 18 13 29 1 0 39 42 77
2019 PM-02 19 29 26 13 13 0 0 48 26 31
2019 PM-03 20 33 15 15 17 0 0 54 31 54
2019 PM-04 21 29 15 19 12 0 4 52 32 52
2019 PM-05 27 32 15 7 15 0 3 61 23 59
2019 PM-06 25 30 20 10 10 0 5 58 21 40
2018 PM 17 31 15 13 21 3 1 50 35 237
2018 PM-01 13 21 17 11 35 2 2 34 48 63
2018 PM-02 23 35 8 15 15 4 0 60 32 26
2018 PM-03 11 32 16 11 24 5 0 46 37 37
2018 PM-04 14 38 14 17 14 3 0 54 32 29
2018 PM-05 30 30 16 16 9 0 0 59 25 44
2018 PM-06 14 39 14 6 19 3 6 58 27 36
2017 PM 18 27 12 16 24 3 1 47 41 454
2017 PM-01 24 19 13 11 30 2 2 44 42 63
2017 PM-02 15 15 16 23 28 3 0 31 53 39
2017 PM-03 17 26 7 23 21 2 4 46 46 57
2017 PM-04 16 23 12 14 29 3 2 41 46 132
2017 PM-05 17 32 11 15 23 3 0 50 38 97
2017 PM-06 18 45 12 13 10 3 0 65 24 61
2014 PM 11 23 14 22 25 3 1 36 49 431
2014 PM-01 16 13 13 19 30 5 3 32 53 37
2014 PM-02 9 31 6 34 19 0 0 41 53 32
2014 PM-03 4 17 15 25 33 6 0 22 62 48
2014 PM-04 10 23 14 23 26 3 1 34 51 155
2014 PM-05 7 25 17 25 24 1 0 33 50 83
2014 PM-06 19 30 11 14 19 4 3 52 35 70

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 47 24 13 5 5 1 4 76 10 371
2020 PM-01 50 20 14 2 6 1 7 77 8 107
2020 PM-02 62 14 11 11 0 3 0 78 11 37
2020 PM-03 36 36 14 3 7 0 3 75 11 58
2020 PM-04 52 22 12 6 3 2 3 77 10 65
2020 PM-05 47 28 15 3 5 0 2 76 8 60
2020 PM-06 38 28 15 8 5 0 8 70 14 40
2019 PM 55 23 13 3 3 1 2 80 7 315
2019 PM-01 61 24 11 1 1 1 0 86 3 75
2019 PM-02 68 13 6 3 3 3 3 86 7 31
2019 PM-03 59 19 15 2 4 0 2 79 6 54
2019 PM-04 53 26 15 4 2 0 0 79 6 53
2019 PM-05 46 27 14 7 5 0 2 74 12 59
2019 PM-06 43 25 18 3 8 0 5 71 11 40

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 47 29 11 6 4 1 3 79 10 368
2020 PM-01 48 26 8 6 5 0 7 80 11 106
2020 PM-02 57 22 14 5 0 3 0 81 6 37
2020 PM-03 38 36 12 5 5 2 2 77 11 58
2020 PM-04 34 38 12 5 6 2 3 76 11 65
2020 PM-05 56 25 7 8 2 0 2 83 10 59
2020 PM-06 56 23 13 3 3 0 3 82 5 39
2019 PM 51 22 15 4 5 1 3 75 10 316
2019 PM-01 38 25 21 3 8 3 4 67 11 77
2019 PM-02 68 19 3 0 3 0 6 93 3 31
2019 PM-03 46 24 17 7 6 0 0 70 13 54
2019 PM-04 43 21 19 8 6 0 4 67 14 53
2019 PM-05 57 21 14 5 2 0 2 79 7 58
2019 PM-06 68 20 5 3 3 3 0 90 5 40

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 77 7 4 2 3 3 4 91 5 369
2020 PM-01 73 7 1 4 4 5 7 90 9 107
2020 PM-02 81 6 3 0 0 8 3 97 0 36
2020 PM-03 72 9 2 4 5 5 4 88 10 57
2020 PM-04 78 9 5 2 3 2 2 90 5 65
2020 PM-05 85 5 7 0 2 0 2 92 2 60
2020 PM-06 80 8 5 0 0 0 8 95 0 40
2019 PM 78 7 4 2 3 3 2 90 6 317
2019 PM-01 79 4 5 3 5 4 0 86 8 77
2019 PM-02 74 3 6 0 3 6 6 89 4 31
2019 PM-03 70 17 2 4 2 6 0 92 6 54
2019 PM-04 81 8 6 0 2 2 2 92 2 53
2019 PM-05 76 3 3 3 7 2 5 85 11 59
2019 PM-06 88 8 0 3 0 3 0 97 3 40

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 73 11 5 1 2 1 7 91 3 370
2020 PM-01 65 15 4 2 3 2 9 90 5 106
2020 PM-02 73 8 8 3 0 3 5 88 3 37
2020 PM-03 69 16 5 2 0 2 7 92 2 58
2020 PM-04 80 8 5 0 5 0 3 90 5 65
2020 PM-05 83 5 5 2 0 0 5 93 2 60
2020 PM-06 75 5 5 0 0 0 15 94 0 40
2019 PM 80 7 3 1 2 1 7 95 3 316
2019 PM-01 77 12 3 1 1 0 6 94 3 77
2019 PM-02 71 10 3 0 0 3 13 96 0 31
2019 PM-03 80 6 4 2 4 2 4 90 6 54
2019 PM-04 75 12 2 2 4 0 6 92 6 52
2019 PM-05 88 2 3 0 0 0 7 96 0 59
2019 PM-06 85 3 0 0 0 3 10 100 0 40

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 41 34 13 6 5 1 0 76 11 369
2020 PM-01 35 36 16 7 6 1 0 71 13 107
2020 PM-02 56 17 19 0 8 0 0 72 8 36
2020 PM-03 42 39 11 5 4 0 0 81 9 57
2020 PM-04 45 32 17 2 3 2 0 78 5 65
2020 PM-05 42 38 5 10 5 0 0 80 15 60
2020 PM-06 43 38 5 13 3 0 0 80 15 40
2019 PM 35 38 10 8 8 0 1 74 16 315
2019 PM-01 31 36 9 10 12 0 1 68 22 77
2019 PM-02 29 42 23 6 0 0 0 71 6 31
2019 PM-03 32 38 8 6 17 0 0 70 23 53
2019 PM-04 26 49 9 6 8 0 2 77 13 53
2019 PM-05 43 29 12 12 3 0 0 72 16 58
2019 PM-06 50 38 8 5 0 0 0 88 5 40
2018 PM 31 36 14 13 7 0 0 67 19 237
2018 PM-01 19 35 11 17 17 0 0 54 35 63
2018 PM-02 42 38 15 4 0 0 0 81 4 26
2018 PM-03 24 26 37 11 3 0 0 50 13 38
2018 PM-04 21 55 10 10 3 0 0 76 14 29
2018 PM-05 41 34 7 14 5 0 0 75 18 44
2018 PM-06 46 31 6 14 3 0 0 77 17 35
2017 PM 31 40 11 10 7 0 0 71 17 451
2017 PM-01 30 35 18 5 12 0 0 65 17 63
2017 PM-02 29 46 11 10 3 0 0 76 13 38
2017 PM-03 24 37 12 19 7 0 0 61 26 57
2017 PM-04 24 42 15 12 6 1 0 66 18 131
2017 PM-05 37 38 5 10 9 0 0 75 20 97
2017 PM-06 41 46 7 2 5 0 0 87 7 61
2014 PM 23 41 10 15 11 0 0 64 26 431
2014 PM-01 32 35 5 19 8 0 0 67 27 37
2014 PM-02 15 35 25 19 6 0 0 50 25 32
2014 PM-03 15 40 10 27 8 0 0 54 35 48
2014 PM-04 15 46 9 14 16 0 0 62 29 155
2014 PM-05 24 40 10 17 10 0 0 64 26 83
2014 PM-06 41 37 9 6 7 0 0 79 13 70

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 41 36 13 6 4 1 1 77 10 369
2020 PM-01 36 36 16 6 6 0 0 73 11 107
2020 PM-02 46 30 8 3 8 0 5 80 11 37
2020 PM-03 32 37 23 5 4 0 0 68 9 57
2020 PM-04 47 33 13 6 0 2 0 81 6 64
2020 PM-05 47 33 8 7 3 2 0 81 10 60
2020 PM-06 45 40 5 8 3 0 0 85 10 40
2019 PM 35 37 14 8 6 0 0 72 14 315
2019 PM-01 30 29 18 9 14 0 0 58 23 77
2019 PM-02 39 35 23 3 0 0 0 74 3 31
2019 PM-03 30 43 11 8 8 0 0 74 15 53
2019 PM-04 34 36 19 6 4 0 2 71 10 53
2019 PM-05 40 38 7 10 5 0 0 78 16 58
2019 PM-06 43 45 8 5 0 0 0 88 5 40
2018 PM 34 33 15 9 8 0 1 68 18 234
2018 PM-01 14 33 22 13 14 0 3 49 28 63
2018 PM-02 58 15 15 12 0 0 0 73 12 26
2018 PM-03 19 41 24 8 8 0 0 59 16 37
2018 PM-04 38 41 7 14 0 0 0 79 14 29
2018 PM-05 50 31 10 5 5 0 0 81 10 42
2018 PM-06 46 34 3 3 14 0 0 80 17 35
2017 PM 35 34 13 10 8 0 0 69 18 452
2017 PM-01 26 30 17 6 19 0 2 56 26 63
2017 PM-02 34 35 13 12 5 0 0 69 18 39
2017 PM-03 28 46 14 5 7 0 0 74 12 57
2017 PM-04 26 39 16 11 7 1 0 66 18 130
2017 PM-05 45 24 8 15 8 0 0 69 23 97
2017 PM-06 52 33 7 3 5 0 0 85 8 61
2014 PM 26 42 9 13 9 0 0 68 22 431
2014 PM-01 35 35 11 11 8 0 0 70 19 37
2014 PM-02 15 53 16 9 6 0 0 69 16 32
2014 PM-03 21 40 17 17 6 0 0 60 23 48
2014 PM-04 25 41 8 14 13 0 0 65 27 155
2014 PM-05 23 46 8 13 10 0 0 69 23 83
2014 PM-06 37 41 7 10 4 0 0 79 14 70

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 40 40 10 8 2 0 0 80 10 367
2020 PM-01 45 33 11 7 4 0 0 78 10 106
2020 PM-02 46 24 14 16 0 0 0 70 16 37
2020 PM-03 30 50 11 9 0 0 0 80 9 56
2020 PM-04 34 55 3 6 0 2 0 90 6 64
2020 PM-05 43 40 7 8 2 0 0 83 10 60
2020 PM-06 35 40 18 5 3 0 0 75 8 40
2019 PM 34 41 13 7 5 0 0 75 12 311
2019 PM-01 25 44 14 9 8 0 0 69 17 77
2019 PM-02 33 50 10 7 0 0 0 83 7 30
2019 PM-03 32 42 13 9 4 0 0 74 13 53
2019 PM-04 33 42 13 2 8 0 2 76 10 52
2019 PM-05 39 35 12 9 5 0 0 74 14 57
2019 PM-06 49 33 10 8 0 0 0 82 8 39
2018 PM 35 32 15 11 7 0 0 67 18 237
2018 PM-01 22 33 19 10 16 0 0 56 25 63
2018 PM-02 50 27 12 12 0 0 0 77 12 26
2018 PM-03 26 37 16 16 5 0 0 63 21 38
2018 PM-04 31 45 7 17 0 0 0 76 17 29
2018 PM-05 50 23 16 5 7 0 0 73 11 44
2018 PM-06 43 26 17 11 3 0 0 69 14 35
2017 PM 30 35 16 13 6 0 0 65 19 452
2017 PM-01 25 39 18 8 10 0 0 65 18 63
2017 PM-02 39 29 10 15 8 0 0 68 22 39
2017 PM-03 28 33 26 11 2 0 0 61 12 57
2017 PM-04 22 41 15 15 5 2 0 64 20 131
2017 PM-05 35 29 14 14 8 0 0 64 22 96
2017 PM-06 36 36 14 11 3 0 0 72 15 61
2014 PM 24 41 14 13 8 0 0 65 22 431
2014 PM-01 35 41 13 3 8 0 0 76 11 37
2014 PM-02 25 41 22 6 6 0 0 66 12 32
2014 PM-03 12 56 15 8 8 0 0 69 17 48
2014 PM-04 22 34 15 17 11 1 0 56 28 155
2014 PM-05 23 46 12 12 7 0 0 69 19 83
2014 PM-06 28 39 9 20 4 0 0 67 24 70

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 29 46 13 5 2 4 1 78 8 369
2020 PM-01 32 35 13 8 6 4 3 71 15 107
2020 PM-02 38 38 11 5 0 8 0 82 6 37
2020 PM-03 26 48 21 0 2 3 0 77 2 58
2020 PM-04 22 63 8 2 0 5 0 90 2 63
2020 PM-05 30 47 12 7 3 2 0 78 10 60
2020 PM-06 28 53 15 5 0 0 0 80 5 40
2019 PM 24 41 15 12 4 3 1 68 17 316
2019 PM-01 18 38 21 7 8 7 1 61 16 76
2019 PM-02 35 35 13 13 3 0 0 71 16 31
2019 PM-03 19 39 15 20 7 0 0 57 28 54
2019 PM-04 17 53 11 9 4 4 2 74 14 53
2019 PM-05 31 36 17 12 2 3 0 68 14 59
2019 PM-06 33 48 8 13 0 0 0 80 13 40
2018 PM 24 33 23 9 8 3 0 59 17 237
2018 PM-01 13 35 25 14 13 0 0 48 27 63
2018 PM-02 27 31 27 8 4 4 0 60 12 26
2018 PM-03 18 34 24 8 8 8 0 57 17 38
2018 PM-04 29 29 32 4 4 4 0 59 7 28
2018 PM-05 34 27 16 14 7 2 0 63 21 44
2018 PM-06 36 39 17 3 6 0 0 75 8 36
2017 PM 18 40 20 11 8 3 0 60 19 453
2017 PM-01 23 30 14 17 10 6 0 56 29 63
2017 PM-02 13 40 19 18 8 3 0 54 27 38
2017 PM-03 17 42 21 7 4 9 0 65 12 57
2017 PM-04 13 38 28 11 8 2 0 52 19 132
2017 PM-05 17 40 20 10 10 3 0 58 21 97
2017 PM-06 29 52 12 2 5 0 0 82 7 61

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 49 33 9 6 3 0 0 81 9 370
2020 PM-01 52 26 10 8 4 0 0 78 11 106
2020 PM-02 57 24 8 5 5 0 0 81 11 37
2020 PM-03 43 43 10 2 2 0 0 86 3 58
2020 PM-04 52 37 5 6 0 0 0 89 6 65
2020 PM-05 47 40 5 7 2 0 0 87 8 60
2020 PM-06 38 28 20 5 10 0 0 65 15 40
2019 PM 52 28 9 7 5 0 0 80 11 316
2019 PM-01 48 26 8 10 8 0 0 74 18 77
2019 PM-02 48 26 16 10 0 0 0 74 10 31
2019 PM-03 43 35 7 7 6 2 0 79 13 54
2019 PM-04 62 15 11 8 4 0 0 77 11 53
2019 PM-05 59 22 8 3 7 0 0 81 10 59
2019 PM-06 46 51 3 0 0 0 0 97 0 39
2018 PM 46 30 8 11 5 0 0 76 16 237
2018 PM-01 33 27 16 11 13 0 0 60 24 63
2018 PM-02 58 35 4 4 0 0 0 92 4 26
2018 PM-03 42 34 11 13 0 0 0 76 13 38
2018 PM-04 46 39 0 14 0 0 0 86 14 28
2018 PM-05 64 18 5 9 5 0 0 82 14 44
2018 PM-06 42 36 3 11 8 0 0 78 19 36
2017 PM 41 31 10 9 8 0 0 73 17 453
2017 PM-01 38 29 20 5 8 0 0 67 13 63
2017 PM-02 46 26 8 8 13 0 0 71 20 39
2017 PM-03 35 37 9 11 7 0 2 73 18 57
2017 PM-04 43 33 7 11 6 0 1 76 17 131
2017 PM-05 37 33 11 8 10 0 0 70 19 97
2017 PM-06 51 27 6 8 8 0 0 77 16 61
2014 PM 38 34 9 10 8 0 0 73 18 430
2014 PM-01 46 33 11 3 8 0 0 78 11 37
2014 PM-02 35 33 10 6 13 0 3 70 20 31
2014 PM-03 35 36 12 4 12 0 0 71 17 48
2014 PM-04 37 38 5 10 8 0 1 76 19 155
2014 PM-05 35 31 10 18 6 0 0 66 24 83
2014 PM-06 41 33 10 10 6 0 0 74 16 70

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 36 31 17 8 8 0 0 67 16 369
2020 PM-01 46 33 10 6 4 0 1 80 10 105
2020 PM-02 46 24 19 3 8 0 0 70 11 37
2020 PM-03 41 33 17 7 2 0 0 74 9 58
2020 PM-04 31 40 14 9 6 0 0 71 15 65
2020 PM-05 27 28 27 7 12 0 0 55 18 60
2020 PM-06 20 15 23 20 23 0 0 35 43 40
2019 PM 36 30 19 10 5 0 0 67 15 315
2019 PM-01 51 24 18 3 4 0 0 75 7 76
2019 PM-02 45 42 6 6 0 0 0 87 6 31
2019 PM-03 34 28 23 11 4 0 0 62 15 53
2019 PM-04 34 34 15 8 9 0 0 68 17 53
2019 PM-05 29 27 17 22 5 0 0 56 27 59
2019 PM-06 20 35 30 10 5 0 0 55 15 40
2018 PM 34 33 17 8 7 0 0 67 16 238
2018 PM-01 54 21 10 6 10 0 0 75 16 63
2018 PM-02 35 46 12 8 0 0 0 81 8 26
2018 PM-03 21 47 24 5 3 0 0 68 8 38
2018 PM-04 34 34 17 7 7 0 0 69 14 29
2018 PM-05 23 34 18 14 9 2 0 58 23 44
2018 PM-06 19 31 28 11 11 0 0 50 22 36
2017 PM 33 35 16 10 5 0 1 68 15 454
2017 PM-01 47 30 15 5 0 0 3 79 5 63
2017 PM-02 46 24 15 10 3 0 3 71 13 39
2017 PM-03 32 44 11 9 5 0 0 75 14 57
2017 PM-04 36 37 13 8 7 0 0 73 14 132
2017 PM-05 26 39 17 12 6 0 0 65 19 97
2017 PM-06 15 31 30 15 8 0 2 47 23 61
2014 PM 27 35 19 11 7 0 0 62 18 431
2014 PM-01 40 35 13 3 3 0 5 80 6 37
2014 PM-02 38 31 25 3 3 0 0 69 6 32
2014 PM-03 31 31 19 10 8 0 0 62 19 48
2014 PM-04 26 36 19 13 6 0 0 62 19 155
2014 PM-05 25 37 17 12 8 0 0 63 21 83
2014 PM-06 16 34 24 16 10 0 0 50 26 70

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 45 55 371
2020 PM-01 45 55 107
2020 PM-02 49 51 37
2020 PM-03 48 52 58
2020 PM-04 43 57 65
2020 PM-05 48 52 60
2020 PM-06 35 65 40

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 62 17 6 2 1 4 9 90 3 370
2020 PM-01 59 18 7 3 2 5 7 86 5 107
2020 PM-02 61 11 3 3 0 6 17 93 4 36
2020 PM-03 64 22 5 2 0 0 7 93 2 58
2020 PM-04 58 15 9 2 0 5 11 87 2 65
2020 PM-05 70 13 2 2 0 3 10 96 2 60
2020 PM-06 60 20 8 3 0 3 8 89 3 40

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 PM 27 32 41 371
2020 PM-01 22 29 49 107
2020 PM-02 16 38 46 37
2020 PM-03 34 38 28 58
2020 PM-04 31 15 54 65
2020 PM-05 30 42 28 60
2020 PM-06 28 40 33 40
2019 PM 32 30 38 317
2019 PM-01 34 22 44 77
2019 PM-02 19 35 45 31
2019 PM-03 43 28 30 54
2019 PM-04 32 30 38 53
2019 PM-05 31 31 39 59
2019 PM-06 23 45 33 40
2018 PM 32 29 39 237
2018 PM-01 32 22 46 63
2018 PM-02 16 24 60 25
2018 PM-03 37 21 42 38
2018 PM-04 38 17 45 29
2018 PM-05 34 43 23 44
2018 PM-06 31 42 28 36
2017 PM 36 26 38 453
2017 PM-01 34 22 43 63
2017 PM-02 29 21 51 38
2017 PM-03 40 28 32 57
2017 PM-04 38 21 42 132
2017 PM-05 34 33 33 97
2017 PM-06 36 34 30 61
2014 PM 38 24 38 431
2014 PM-01 24 16 60 37
2014 PM-02 25 28 47 32
2014 PM-03 37 19 44 48
2014 PM-04 43 22 35 155
2014 PM-05 43 22 35 83
2014 PM-06 37 33 30 70

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 PM 9 37 41 3 3 7 100
2020 PM-01 13 29 50 4 4 0 24
2020 PM-03 0 45 50 0 0 5 20
2020 PM-04 5 50 25 5 5 10 20
2020 PM-05 6 50 28 6 0 11 18
2019 PM 6 36 39 4 6 8 99
2019 PM-01 0 42 35 0 15 8 26
2019 PM-03 5 45 36 0 0 14 22
2019 PM-04 12 24 35 12 12 6 17
2019 PM-05 11 28 50 6 0 6 18
2018 PM 8 26 50 0 5 11 74
2018 PM-01 0 32 53 0 0 16 19
2018 PM-03 0 14 64 0 7 14 14
2018 PM-05 27 20 53 0 0 0 15
2017 PM 13 27 45 5 3 7 164
2017 PM-01 0 31 42 4 4 18 22
2017 PM-02 18 28 53 0 0 0 11
2017 PM-03 26 17 39 0 4 13 23
2017 PM-04 4 28 50 10 4 4 50
2017 PM-05 12 24 46 6 3 9 33
2017 PM-06 32 27 37 5 0 0 22
2014 PM 7 32 43 8 9999 10 166
2014 PM-03 6 17 56 0 9999 22 18
2014 PM-04 1 36 40 9 9999 13 67
2014 PM-05 6 33 42 11 9999 8 36
2014 PM-06 19 27 38 15 9999 0 26
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 55 34 7 3 1 0 0 89 4 364
2020 PM-01 59 29 8 2 2 0 0 88 4 107
2020 PM-02 76 18 0 3 3 0 0 94 6 34
2020 PM-03 50 36 11 4 0 0 0 86 4 56
2020 PM-04 51 37 8 5 0 0 0 88 5 65
2020 PM-05 49 42 5 2 2 0 0 92 3 59
2020 PM-06 51 36 8 3 3 0 0 87 5 39
2019 PM 46 38 8 4 4 0 0 84 8 317
2019 PM-01 49 32 6 5 6 0 0 82 12 77
2019 PM-02 52 32 10 3 3 0 0 84 6 31
2019 PM-03 41 43 9 4 4 0 0 83 7 54
2019 PM-04 36 42 11 6 4 0 2 79 10 53
2019 PM-05 46 39 7 5 3 0 0 85 8 59
2019 PM-06 53 40 5 3 0 0 0 93 3 40
2018 PM 47 36 8 5 3 0 0 84 8 237
2018 PM-01 49 30 6 10 3 2 0 81 13 63
2018 PM-02 50 46 4 0 0 0 0 96 0 26
2018 PM-03 29 42 21 3 5 0 0 71 8 38
2018 PM-04 31 55 3 10 0 0 0 86 10 29
2018 PM-05 52 30 7 7 5 0 0 82 11 44
2018 PM-06 66 29 6 0 0 0 0 94 0 35
2017 PM 37 43 10 7 4 0 0 80 10 454
2017 PM-01 54 30 8 3 4 0 0 84 8 63
2017 PM-02 31 56 5 5 3 0 0 87 8 39
2017 PM-03 24 54 14 3 4 0 0 79 7 57
2017 PM-04 29 45 11 12 3 1 0 74 15 132
2017 PM-05 40 35 11 6 7 0 0 75 13 97
2017 PM-06 47 44 7 2 0 0 0 91 2 61
2014 PM 31 48 9 6 5 0 0 79 12 431
2014 PM-01 43 43 5 3 3 3 0 89 6 37
2014 PM-02 31 41 12 12 3 0 0 72 16 32
2014 PM-03 25 44 17 8 6 0 0 69 15 48
2014 PM-04 24 53 8 6 8 1 1 78 14 155
2014 PM-05 31 46 10 7 6 0 0 77 13 83
2014 PM-06 46 44 3 6 1 0 0 90 7 70

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 32 48 13 5 1 2 0 81 6 371
2020 PM-01 41 45 9 4 0 1 0 87 4 107
2020 PM-02 46 35 14 3 0 3 0 83 3 37
2020 PM-03 22 52 21 2 2 2 0 75 4 58
2020 PM-04 25 49 14 8 0 5 0 77 8 65
2020 PM-05 33 55 7 3 2 0 0 88 5 60
2020 PM-06 15 50 18 15 3 0 0 65 18 40
2019 PM 27 40 19 8 4 2 0 69 13 317
2019 PM-01 32 27 22 9 6 3 0 61 16 77
2019 PM-02 39 39 16 6 0 0 0 77 6 31
2019 PM-03 19 48 20 9 2 2 0 68 11 54
2019 PM-04 21 43 23 8 4 2 0 65 12 53
2019 PM-05 29 44 17 7 3 0 0 73 10 59
2019 PM-06 20 50 10 10 8 3 0 72 18 40
2018 PM 29 44 16 7 3 2 0 74 10 238
2018 PM-01 29 38 16 8 8 2 0 68 16 63
2018 PM-02 38 46 12 4 0 0 0 85 4 26
2018 PM-03 21 42 24 3 3 8 0 69 6 38
2018 PM-04 21 52 17 7 3 0 0 72 10 29
2018 PM-05 34 43 11 11 0 0 0 77 11 44
2018 PM-06 31 47 14 6 3 0 0 78 8 36
2017 PM 26 42 14 9 7 1 0 69 17 453
2017 PM-01 31 42 10 10 6 2 0 74 17 62
2017 PM-02 29 33 20 8 8 3 0 63 16 39
2017 PM-03 17 44 18 14 5 0 2 62 20 57
2017 PM-04 23 40 17 10 8 1 0 63 19 132
2017 PM-05 30 40 10 10 9 0 0 70 19 97
2017 PM-06 29 51 12 2 7 0 0 80 8 61
2014 PM 21 43 16 11 6 3 0 66 18 430
2014 PM-01 30 33 19 11 3 3 0 66 14 36
2014 PM-02 15 35 25 6 6 12 0 57 14 32
2014 PM-03 17 42 17 15 8 2 0 60 23 48
2014 PM-04 17 48 15 12 6 3 0 66 19 155
2014 PM-05 27 41 11 13 8 0 0 68 22 83
2014 PM-06 26 44 17 7 6 0 0 70 13 70

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 9 19 34 25 10 1 1 36 29 370
2020 PM-01 5 21 29 27 13 3 2 43 27 106
2020 PM-02 11 22 19 24 22 0 3 47 33 37
2020 PM-03 10 16 45 22 5 0 2 28 26 58
2020 PM-04 8 23 31 26 9 2 2 37 32 65
2020 PM-05 10 17 40 28 5 0 0 33 27 60
2020 PM-06 13 20 48 18 3 0 0 20 33 40
2019 PM 14 22 32 20 10 0 2 31 36 317
2019 PM-01 14 18 31 17 14 1 4 33 34 77
2019 PM-02 13 10 29 26 19 0 3 47 23 31
2019 PM-03 19 33 28 15 6 0 0 20 52 54
2019 PM-04 15 17 32 23 13 0 0 36 32 53
2019 PM-05 12 29 25 25 7 0 2 33 41 59
2019 PM-06 8 20 50 20 3 0 0 23 28 40
2018 PM 12 28 31 16 8 2 4 25 42 236
2018 PM-01 10 26 26 20 7 3 8 30 41 61
2018 PM-02 12 35 19 12 15 0 8 29 50 26
2018 PM-03 13 26 34 18 5 3 0 24 41 38
2018 PM-04 3 28 38 17 14 0 0 31 31 29
2018 PM-05 18 30 34 7 7 0 5 14 50 44
2018 PM-06 14 25 36 19 3 3 0 23 40 36
2017 PM 15 29 34 15 4 1 3 20 45 450
2017 PM-01 17 25 24 20 3 5 6 26 47 61
2017 PM-02 10 32 27 10 15 0 5 27 45 38
2017 PM-03 7 27 43 18 2 0 4 20 35 56
2017 PM-04 14 30 33 16 4 0 2 20 46 132
2017 PM-05 18 28 33 18 2 1 0 20 47 97
2017 PM-06 16 33 41 7 2 0 1 8 50 61
2014 PM 16 31 35 10 5 0 2 15 48 429
2014 PM-01 8 19 28 17 19 0 8 40 30 36
2014 PM-02 6 28 47 9 6 0 3 16 36 32
2014 PM-03 13 36 40 4 4 2 0 9 50 47
2014 PM-04 21 29 37 8 4 0 1 12 50 155
2014 PM-05 14 32 33 16 4 0 1 20 48 83
2014 PM-06 18 40 31 7 3 0 0 10 59 70

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 5 12 24 30 24 2 3 57 18 368
2020 PM-01 7 9 21 29 25 5 4 60 18 106
2020 PM-02 3 5 27 22 32 3 8 61 9 37
2020 PM-03 9 16 22 29 21 0 3 52 25 58
2020 PM-04 3 14 25 34 20 2 2 56 18 64
2020 PM-05 3 10 27 33 23 2 2 59 14 60
2020 PM-06 5 21 26 26 23 0 0 49 26 39
2019 PM 14 15 28 25 17 2 1 43 29 316
2019 PM-01 18 12 27 14 23 4 1 40 32 77
2019 PM-02 13 19 19 29 16 0 3 47 33 31
2019 PM-03 13 25 30 17 15 0 0 32 38 53
2019 PM-04 15 11 26 26 19 2 0 46 27 53
2019 PM-05 10 12 27 36 12 2 2 49 23 59
2019 PM-06 10 13 38 30 10 0 0 40 23 40
2018 PM 12 17 27 24 13 3 3 39 32 235
2018 PM-01 20 20 23 18 11 2 7 32 43 61
2018 PM-02 4 8 31 27 23 0 8 54 13 26
2018 PM-03 16 22 19 30 8 5 0 40 40 37
2018 PM-04 0 24 24 21 28 3 0 50 25 29
2018 PM-05 14 9 34 27 11 0 5 40 24 44
2018 PM-06 11 22 33 25 6 3 0 31 34 36
2017 PM 16 18 30 21 9 3 3 31 36 448
2017 PM-01 25 13 19 21 13 3 7 37 42 62
2017 PM-02 16 16 24 13 18 6 8 36 37 38
2017 PM-03 7 33 29 14 5 6 5 22 45 55
2017 PM-04 18 21 30 18 8 5 2 28 41 131
2017 PM-05 13 13 39 26 8 0 0 34 27 97
2017 PM-06 15 13 35 32 3 0 1 36 29 60
2014 PM 20 27 29 14 6 1 3 21 48 429
2014 PM-01 13 13 27 22 8 8 8 36 32 37
2014 PM-02 9 38 34 9 9 0 0 19 47 32
2014 PM-03 21 27 31 12 6 0 2 19 49 48
2014 PM-04 25 25 26 15 6 2 2 22 51 154
2014 PM-05 18 24 31 18 6 0 2 25 44 82
2014 PM-06 17 37 33 9 3 0 1 12 55 70

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 10 18 32 19 14 2 3 35 30 369
2020 PM-01 6 12 27 26 19 6 5 50 20 107
2020 PM-02 3 19 28 11 28 3 8 44 25 36
2020 PM-03 16 24 28 19 10 2 2 30 41 58
2020 PM-04 9 11 44 19 11 2 5 32 22 64
2020 PM-05 12 23 40 15 10 0 0 25 35 60
2020 PM-06 23 33 25 15 5 0 0 20 55 40
2019 PM 20 21 30 17 8 1 3 26 43 315
2019 PM-01 20 18 29 12 12 3 7 26 42 76
2019 PM-02 19 29 16 16 16 0 3 33 50 31
2019 PM-03 19 25 36 15 6 0 0 21 43 53
2019 PM-04 17 13 43 21 2 2 2 24 31 53
2019 PM-05 20 24 22 22 10 0 2 33 45 59
2019 PM-06 28 23 30 18 3 0 0 20 50 40
2018 PM 23 21 30 14 6 2 4 21 47 235
2018 PM-01 19 15 31 23 3 2 8 29 38 62
2018 PM-02 23 19 35 4 12 0 8 17 46 26
2018 PM-03 19 28 33 14 3 3 0 17 49 36
2018 PM-04 21 21 41 3 14 0 0 17 41 29
2018 PM-05 27 25 23 18 2 0 5 21 55 44
2018 PM-06 33 22 22 14 6 3 0 20 57 36
2017 PM 22 27 29 13 6 1 3 19 51 451
2017 PM-01 16 11 36 14 12 5 6 29 30 62
2017 PM-02 13 23 24 13 19 0 8 34 40 38
2017 PM-03 18 41 23 14 2 0 2 16 60 56
2017 PM-04 22 29 27 15 5 0 2 20 52 132
2017 PM-05 32 26 29 8 2 1 2 11 60 97
2017 PM-06 21 31 33 10 3 0 1 13 53 61
2014 PM 34 30 24 7 3 0 2 11 65 430
2014 PM-01 6 19 25 28 11 0 11 44 28 36
2014 PM-02 31 25 25 9 6 3 0 16 58 32
2014 PM-03 35 29 27 8 0 0 0 8 64 48
2014 PM-04 30 35 25 6 3 0 2 9 66 155
2014 PM-05 40 29 24 4 2 0 1 6 69 83
2014 PM-06 50 27 20 3 0 0 0 3 77 70

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 8 14 28 26 22 1 1 49 23 370
2020 PM-01 4 9 14 29 37 4 3 71 14 106
2020 PM-02 11 8 30 27 24 0 0 51 19 37
2020 PM-03 7 9 33 36 14 0 2 51 16 58
2020 PM-04 9 12 32 23 22 0 2 45 22 65
2020 PM-05 13 22 32 22 12 0 0 33 35 60
2020 PM-06 13 33 38 13 5 0 0 18 45 40
2019 PM 10 18 28 27 16 0 3 43 28 314
2019 PM-01 5 12 25 30 22 0 5 56 18 76
2019 PM-02 6 19 26 23 23 0 3 47 27 31
2019 PM-03 13 21 27 19 19 0 0 38 35 52
2019 PM-04 15 11 21 34 15 0 4 51 27 53
2019 PM-05 12 24 31 22 10 0 2 33 36 59
2019 PM-06 5 25 43 25 3 0 0 28 30 40
2018 PM 10 18 29 24 14 2 3 40 30 235
2018 PM-01 10 10 22 27 23 2 7 55 22 60
2018 PM-02 8 8 35 23 19 0 8 46 17 26
2018 PM-03 3 18 26 39 11 3 0 51 22 38
2018 PM-04 10 21 24 24 21 0 0 45 31 29
2018 PM-05 14 34 30 14 5 0 5 19 50 44
2018 PM-06 17 17 39 19 6 3 0 26 34 36
2017 PM 14 18 33 24 7 1 3 33 33 449
2017 PM-01 7 7 29 34 15 2 6 53 15 61
2017 PM-02 15 11 23 27 16 3 6 46 28 38
2017 PM-03 7 20 29 33 7 0 4 41 28 55
2017 PM-04 14 15 36 24 8 0 2 32 30 132
2017 PM-05 20 20 35 22 2 1 0 25 40 97
2017 PM-06 18 35 36 8 2 0 1 10 53 61
2014 PM 12 22 37 21 7 0 1 28 34 427
2014 PM-01 3 5 11 36 36 0 8 79 9 36
2014 PM-02 10 16 35 26 13 0 0 39 26 31
2014 PM-03 8 23 44 21 4 0 0 25 31 48
2014 PM-04 10 22 40 22 4 0 2 27 33 154
2014 PM-05 12 26 38 21 4 0 0 24 38 82
2014 PM-06 24 26 40 9 1 0 0 10 50 70

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 12 18 24 24 19 2 3 44 31 371
2020 PM-01 8 7 21 23 31 4 7 60 17 107
2020 PM-02 11 14 22 24 30 0 0 54 24 37
2020 PM-03 10 22 21 31 12 2 2 45 34 58
2020 PM-04 12 14 28 29 14 0 3 44 27 65
2020 PM-05 17 23 27 18 12 2 2 31 41 60
2020 PM-06 18 40 28 10 5 0 0 15 58 40
2019 PM 16 21 22 22 16 1 3 39 38 316
2019 PM-01 11 11 25 26 24 0 4 52 22 76
2019 PM-02 13 19 19 23 23 0 3 47 33 31
2019 PM-03 17 26 28 17 13 0 0 30 43 54
2019 PM-04 19 15 17 32 11 0 6 46 36 53
2019 PM-05 24 25 19 17 12 2 2 30 51 59
2019 PM-06 13 35 25 15 8 5 0 24 50 40
2018 PM 16 21 28 17 13 1 5 32 39 234
2018 PM-01 25 11 16 18 21 0 8 43 39 61
2018 PM-02 0 23 35 8 23 4 8 35 26 26
2018 PM-03 11 22 35 24 5 3 0 31 33 37
2018 PM-04 14 18 21 25 18 0 4 44 33 28
2018 PM-05 14 30 36 9 7 0 5 17 45 44
2018 PM-06 22 25 31 11 6 3 3 18 50 36
2017 PM 23 24 24 16 7 2 5 25 50 451
2017 PM-01 10 8 24 23 14 5 16 47 23 62
2017 PM-02 29 8 24 18 10 0 11 32 42 38
2017 PM-03 21 35 12 25 4 0 4 29 58 57
2017 PM-04 20 27 25 14 8 2 3 23 50 131
2017 PM-05 32 20 26 16 3 3 0 19 53 97
2017 PM-06 25 33 31 7 2 2 1 8 59 61
2014 PM 31 28 24 8 6 1 2 14 61 428
2014 PM-01 3 17 11 26 34 3 6 66 22 35
2014 PM-02 28 13 28 16 12 0 3 29 42 32
2014 PM-03 25 29 40 2 2 2 0 4 55 48
2014 PM-04 33 31 22 7 4 1 3 11 66 155
2014 PM-05 37 30 22 7 2 1 0 10 68 82
2014 PM-06 44 30 24 1 0 0 0 1 74 70

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 9 15 26 23 20 4 2 46 26 370
2020 PM-01 8 10 23 22 23 10 5 52 21 106
2020 PM-02 11 8 32 24 22 3 0 47 19 37
2020 PM-03 7 28 24 19 19 2 2 39 36 58
2020 PM-04 3 23 25 26 22 0 2 48 27 65
2020 PM-05 15 13 27 22 20 2 2 43 29 60
2020 PM-06 13 10 38 30 8 0 3 38 23 40
2019 PM 15 20 28 18 15 2 3 35 36 316
2019 PM-01 22 13 22 16 18 3 6 37 39 77
2019 PM-02 13 13 45 16 13 0 0 29 26 31
2019 PM-03 22 19 28 17 15 0 0 31 41 54
2019 PM-04 6 26 21 23 19 2 4 44 34 53
2019 PM-05 12 28 26 19 12 2 2 32 41 58
2019 PM-06 10 23 35 20 10 3 0 31 33 40
2018 PM 15 20 24 19 12 6 4 34 39 235
2018 PM-01 23 18 23 13 13 3 8 29 45 62
2018 PM-02 0 15 46 4 15 8 12 24 19 26
2018 PM-03 17 19 19 19 11 14 0 35 42 36
2018 PM-04 3 31 28 21 17 0 0 38 34 29
2018 PM-05 23 20 18 20 11 2 5 34 46 44
2018 PM-06 14 19 17 36 8 6 0 47 35 36
2017 PM 21 24 26 18 6 2 4 25 47 452
2017 PM-01 13 19 22 22 10 5 10 37 37 63
2017 PM-02 29 8 28 15 10 6 5 28 41 39
2017 PM-03 20 27 27 12 7 0 7 21 50 56
2017 PM-04 24 25 24 17 7 1 2 24 51 132
2017 PM-05 17 24 29 24 3 2 1 28 42 96
2017 PM-06 21 35 30 13 0 0 1 13 57 61
2014 PM 20 25 29 16 6 2 2 23 47 430
2014 PM-01 11 19 22 22 14 8 3 41 34 36
2014 PM-02 12 22 28 19 9 0 9 31 38 32
2014 PM-03 21 21 33 17 2 2 4 20 45 48
2014 PM-04 25 25 23 18 6 1 1 25 52 155
2014 PM-05 21 25 31 14 6 1 1 21 47 83
2014 PM-06 17 31 40 9 1 0 1 10 49 70

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 10 18 34 19 15 2 2 36 29 367
2020 PM-01 8 13 27 20 21 8 3 45 24 106
2020 PM-02 6 14 34 11 29 3 3 42 21 35
2020 PM-03 10 22 28 24 14 0 2 39 33 58
2020 PM-04 8 14 41 25 9 0 3 35 23 64
2020 PM-05 7 27 37 20 8 0 2 29 34 60
2020 PM-06 20 23 43 10 5 0 0 15 43 40
2019 PM 17 23 29 18 10 0 2 28 42 317
2019 PM-01 12 18 31 18 12 1 8 33 33 77
2019 PM-02 13 26 32 16 13 0 0 29 39 31
2019 PM-03 22 24 30 17 7 0 0 24 46 54
2019 PM-04 21 17 30 19 13 0 0 32 38 53
2019 PM-05 15 25 29 22 7 0 2 29 41 59
2019 PM-06 25 38 23 8 8 0 0 15 63 40
2018 PM 19 17 33 16 5 5 4 24 40 238
2018 PM-01 16 16 29 19 3 10 8 27 38 63
2018 PM-02 15 19 27 12 15 4 8 30 39 26
2018 PM-03 18 21 32 18 5 5 0 25 42 38
2018 PM-04 14 14 38 17 14 3 0 32 29 29
2018 PM-05 20 14 48 14 0 0 5 14 36 44
2018 PM-06 33 22 22 17 0 3 3 18 59 36
2017 PM 22 29 27 13 5 2 3 18 54 452
2017 PM-01 13 22 23 16 13 5 8 33 41 62
2017 PM-02 18 25 13 17 16 5 5 37 49 39
2017 PM-03 16 32 32 16 0 0 4 17 50 56
2017 PM-04 24 28 28 14 4 0 2 18 54 132
2017 PM-05 30 29 25 11 2 3 0 14 61 97
2017 PM-06 20 41 34 3 0 0 1 3 62 61
2014 PM 29 30 26 8 3 1 2 12 60 430
2014 PM-01 11 11 24 16 22 3 13 45 26 37
2014 PM-02 19 25 31 9 6 9 0 17 49 32
2014 PM-03 23 37 31 6 0 2 0 6 62 48
2014 PM-04 30 30 26 8 3 1 2 12 62 155
2014 PM-05 29 33 29 9 0 0 0 9 62 82
2014 PM-06 43 34 19 4 0 0 0 4 77 70

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 5 18 39 25 11 1 2 37 23 371
2020 PM-01 6 14 39 20 16 2 4 38 21 107
2020 PM-02 3 14 46 16 19 0 3 36 17 37
2020 PM-03 7 26 34 19 12 0 2 32 33 58
2020 PM-04 3 14 49 26 6 0 2 33 17 65
2020 PM-05 3 20 32 38 7 0 0 45 23 60
2020 PM-06 5 23 35 33 5 0 0 38 28 40
2019 PM 11 24 33 17 13 0 2 31 36 315
2019 PM-01 9 25 25 18 17 0 5 38 36 76
2019 PM-02 10 20 33 17 20 0 0 37 30 30
2019 PM-03 13 28 39 9 11 0 0 20 41 54
2019 PM-04 11 23 26 28 11 0 0 40 34 53
2019 PM-05 12 19 36 19 14 0 2 33 31 59
2019 PM-06 10 35 40 10 5 0 0 15 45 40

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 23 41 18 10 4 4 0 67 14 366
2020 PM-01 33 35 14 10 5 2 0 70 16 105
2020 PM-02 32 38 19 5 0 5 0 74 6 37
2020 PM-03 19 40 16 18 4 4 0 62 22 57
2020 PM-04 17 40 25 6 5 6 0 61 12 63
2020 PM-05 18 53 17 8 0 3 0 74 9 60
2020 PM-06 10 45 25 13 5 3 0 56 18 40
2019 PM 17 37 17 17 8 4 0 57 26 313
2019 PM-01 21 37 14 12 11 5 0 61 24 76
2019 PM-02 16 52 23 6 0 3 0 70 7 31
2019 PM-03 17 31 20 20 7 4 0 50 29 54
2019 PM-04 14 36 18 26 6 0 0 50 32 50
2019 PM-05 19 34 12 17 10 8 0 57 30 59
2019 PM-06 13 40 15 18 10 5 0 55 29 40

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 53 27 7 8 4 2 0 81 12 369
2020 PM-01 55 23 6 7 5 4 0 82 13 107
2020 PM-02 64 17 11 8 0 0 0 81 8 36
2020 PM-03 53 31 3 7 5 0 0 84 12 58
2020 PM-04 36 39 9 9 3 3 0 77 13 64
2020 PM-05 63 22 5 5 5 0 0 85 10 60
2020 PM-06 50 25 13 13 0 0 0 75 13 40
2019 PM 45 27 8 13 5 1 0 73 19 317
2019 PM-01 40 25 9 17 9 0 0 65 26 77
2019 PM-02 45 32 10 6 6 0 0 77 13 31
2019 PM-03 44 20 9 20 6 0 0 65 26 54
2019 PM-04 43 25 9 13 4 4 2 72 18 53
2019 PM-05 46 34 5 10 5 0 0 80 15 59
2019 PM-06 58 28 8 8 0 0 0 85 8 40
2018 PM 39 28 9 13 10 1 0 67 24 236
2018 PM-01 35 21 13 14 17 0 0 56 32 63
2018 PM-02 40 36 12 4 8 0 0 76 12 25
2018 PM-03 27 19 19 22 11 3 0 47 33 37
2018 PM-04 28 38 10 17 7 0 0 66 24 29
2018 PM-05 43 32 0 14 7 5 0 79 21 44
2018 PM-06 58 31 0 6 6 0 0 89 11 36
2017 PM 40 29 9 10 10 0 0 70 21 453
2017 PM-01 34 28 15 15 9 0 0 62 24 63
2017 PM-02 44 26 11 12 5 3 0 71 18 39
2017 PM-03 28 32 12 9 19 0 0 60 28 57
2017 PM-04 39 34 6 11 9 1 0 74 20 132
2017 PM-05 45 26 6 9 14 0 0 71 23 96
2017 PM-06 49 28 13 5 5 0 0 77 10 61
2014 PM 41 26 7 13 12 0 0 68 25 431
2014 PM-01 40 16 8 16 16 3 0 58 33 37
2014 PM-02 34 25 9 22 9 0 0 59 31 32
2014 PM-03 29 27 6 23 15 0 0 56 37 48
2014 PM-04 43 25 7 12 12 1 0 69 24 155
2014 PM-05 41 27 5 11 17 0 0 68 28 83
2014 PM-06 47 34 7 9 3 0 0 81 11 70

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 58 32 4 4 2 1 0 90 6 369
2020 PM-01 57 32 6 4 1 1 0 90 5 107
2020 PM-02 64 25 3 8 0 0 0 89 8 36
2020 PM-03 64 29 0 5 2 0 0 93 7 58
2020 PM-04 53 36 0 5 3 3 0 92 8 64
2020 PM-05 63 30 2 0 5 0 0 93 5 60
2020 PM-06 45 40 13 3 0 0 0 85 3 40
2019 PM 49 34 7 7 3 0 0 84 9 316
2019 PM-01 47 32 9 9 3 0 0 79 12 76
2019 PM-02 48 29 13 10 0 0 0 77 10 31
2019 PM-03 44 33 9 7 4 2 0 79 11 54
2019 PM-04 58 34 4 4 0 0 0 92 4 53
2019 PM-05 44 42 3 7 3 0 0 86 10 59
2019 PM-06 50 38 5 3 5 0 0 88 8 40
2018 PM 47 31 11 8 4 0 0 78 11 236
2018 PM-01 46 29 16 6 3 0 0 75 10 63
2018 PM-02 62 27 4 4 4 0 0 88 8 26
2018 PM-03 30 27 22 11 8 3 0 58 19 37
2018 PM-04 45 38 10 7 0 0 0 83 7 29
2018 PM-05 52 32 0 9 7 0 0 84 16 44
2018 PM-06 51 31 9 9 0 0 0 83 9 35
2017 PM 39 36 7 9 8 0 0 75 17 450
2017 PM-01 40 27 13 13 8 0 0 67 21 63
2017 PM-02 51 28 3 10 8 0 0 79 18 39
2017 PM-03 34 41 9 7 9 0 0 75 16 56
2017 PM-04 32 42 7 12 6 1 0 74 19 130
2017 PM-05 42 34 5 6 12 0 0 76 19 96
2017 PM-06 47 38 7 5 3 0 0 85 8 61
2014 PM 37 40 10 10 4 0 0 77 13 431
2014 PM-01 48 30 5 14 3 0 0 78 16 37
2014 PM-02 28 47 19 3 3 0 0 75 6 32
2014 PM-03 29 46 10 10 4 0 0 75 15 48
2014 PM-04 35 37 13 9 6 0 0 72 15 155
2014 PM-05 45 30 7 14 4 0 0 75 18 83
2014 PM-06 36 57 1 4 1 0 0 93 6 70

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 48 34 10 5 2 2 1 83 7 369
2020 PM-01 42 35 9 7 3 3 2 80 10 107
2020 PM-02 56 11 25 8 0 0 0 67 8 36
2020 PM-03 59 29 9 3 0 0 0 88 3 58
2020 PM-04 39 45 6 3 3 3 0 87 6 64
2020 PM-05 52 37 7 2 2 2 0 90 3 60
2020 PM-06 48 38 10 5 0 0 0 85 5 40
2019 PM 42 38 10 5 3 1 1 81 8 316
2019 PM-01 39 35 10 6 4 3 3 78 11 77
2019 PM-02 29 52 16 3 0 0 0 81 3 31
2019 PM-03 39 33 19 2 6 2 0 74 8 54
2019 PM-04 48 37 6 10 0 0 0 85 10 52
2019 PM-05 42 41 8 3 5 0 0 83 8 59
2019 PM-06 50 43 3 5 0 0 0 93 5 40
2018 PM 39 39 11 6 4 1 0 79 9 235
2018 PM-01 30 37 22 6 3 0 2 68 10 63
2018 PM-02 42 42 8 8 0 0 0 85 8 26
2018 PM-03 22 54 8 5 5 5 0 80 11 37
2018 PM-04 38 41 7 10 3 0 0 79 14 29
2018 PM-05 52 31 7 5 5 0 0 83 10 42
2018 PM-06 53 33 8 0 6 0 0 86 6 36

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 46 37 10 4 1 2 0 84 6 364
2020 PM-01 50 29 9 6 3 3 0 82 9 106
2020 PM-02 68 26 6 0 0 0 0 94 0 34
2020 PM-03 46 30 16 5 2 0 0 77 7 56
2020 PM-04 35 55 5 2 0 3 0 94 2 65
2020 PM-05 44 39 10 3 2 2 0 84 5 59
2020 PM-06 40 40 13 8 0 0 0 80 8 40
2019 PM 42 33 13 7 2 2 0 77 9 315
2019 PM-01 47 30 12 4 4 3 0 80 8 76
2019 PM-02 52 23 19 6 0 0 0 74 6 31
2019 PM-03 37 37 13 7 6 0 0 74 13 54
2019 PM-04 34 36 17 8 2 2 2 73 10 53
2019 PM-05 44 31 8 14 0 3 0 77 14 59
2019 PM-06 38 44 15 3 0 0 0 82 3 39
2018 PM 43 36 11 5 3 2 0 81 8 237
2018 PM-01 39 35 16 6 3 0 0 74 10 62
2018 PM-02 58 23 8 0 4 8 0 88 4 26
2018 PM-03 37 34 13 8 5 3 0 73 14 38
2018 PM-04 34 45 10 7 3 0 0 79 10 29
2018 PM-05 48 39 9 5 0 0 0 86 5 44
2018 PM-06 47 39 6 3 3 3 0 89 6 36
2017 PM 38 37 10 8 4 3 0 76 13 453
2017 PM-01 37 40 11 6 3 3 0 79 10 63
2017 PM-02 49 31 3 5 8 5 0 84 13 39
2017 PM-03 37 33 14 11 2 4 0 73 13 57
2017 PM-04 27 45 11 12 3 2 0 73 16 131
2017 PM-05 37 32 11 7 8 4 0 72 16 97
2017 PM-06 52 33 8 3 3 0 0 85 6 61
2014 PM 34 39 13 8 4 2 0 74 13 431
2014 PM-01 32 41 19 5 0 3 0 75 6 37
2014 PM-02 31 44 12 9 0 3 0 77 10 32
2014 PM-03 27 50 8 8 2 4 0 80 11 48
2014 PM-04 33 37 12 10 6 3 0 71 17 155
2014 PM-05 36 35 16 7 6 0 0 71 13 83
2014 PM-06 41 34 17 6 1 0 0 76 7 70

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 47 36 10 2 1 4 0 87 3 368
2020 PM-01 49 34 10 1 3 3 0 85 4 106
2020 PM-02 62 32 5 0 0 0 0 95 0 37
2020 PM-03 55 22 12 3 0 7 0 83 4 58
2020 PM-04 31 52 8 3 0 5 2 89 3 65
2020 PM-05 48 33 13 2 0 3 0 84 2 60
2020 PM-06 42 42 11 3 0 3 0 86 3 38
2019 PM 46 31 13 3 2 3 1 81 5 315
2019 PM-01 41 29 16 5 1 5 1 76 7 75
2019 PM-02 48 32 13 3 0 3 0 83 3 31
2019 PM-03 43 33 15 4 4 0 2 77 8 54
2019 PM-04 42 34 11 2 2 6 4 83 4 53
2019 PM-05 51 25 15 5 2 2 0 78 7 59
2019 PM-06 55 35 5 0 0 5 0 95 0 40
2018 PM 47 32 11 3 3 3 1 82 6 238
2018 PM-01 46 29 14 5 5 0 2 76 10 63
2018 PM-02 46 35 12 0 0 4 4 88 0 26
2018 PM-03 34 42 13 0 5 5 0 81 6 38
2018 PM-04 45 31 14 3 3 3 0 79 7 29
2018 PM-05 55 25 9 7 0 5 0 83 7 44
2018 PM-06 50 39 6 3 0 3 0 91 3 36
2017 PM 39 34 11 6 6 3 0 76 13 451
2017 PM-01 42 31 14 3 5 3 2 77 8 62
2017 PM-02 34 36 10 10 5 5 0 73 16 39
2017 PM-03 38 29 20 9 2 3 0 69 11 56
2017 PM-04 36 35 11 7 8 2 0 73 15 132
2017 PM-05 36 37 6 8 8 4 0 76 17 97
2017 PM-06 48 37 12 0 3 0 0 85 3 60
2014 PM 38 39 12 4 2 5 0 80 7 430
2014 PM-01 32 41 16 3 0 8 0 79 3 37
2014 PM-02 31 44 16 0 0 9 0 83 0 32
2014 PM-03 42 39 6 4 4 4 0 85 9 48
2014 PM-04 40 36 10 6 3 4 0 79 10 154
2014 PM-05 35 40 16 2 1 6 0 79 4 83
2014 PM-06 41 40 13 4 0 1 0 83 4 70

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 62 28 6 2 1 1 0 91 3 369
2020 PM-01 62 30 5 0 3 1 0 92 3 107
2020 PM-02 68 22 8 3 0 0 0 89 3 37
2020 PM-03 57 29 12 0 2 0 0 86 2 58
2020 PM-04 59 35 5 2 0 0 0 94 2 63
2020 PM-05 70 23 2 3 2 0 0 93 5 60
2020 PM-06 58 30 5 8 0 0 0 88 8 40
2019 PM 53 31 9 4 2 1 0 84 6 316
2019 PM-01 49 28 9 9 4 1 0 77 13 76
2019 PM-02 52 32 16 0 0 0 0 84 0 31
2019 PM-03 46 30 20 2 2 0 0 76 4 54
2019 PM-04 58 36 4 0 2 0 0 94 2 53
2019 PM-05 49 36 3 8 2 2 0 86 10 59
2019 PM-06 63 30 5 3 0 0 0 93 3 40
2018 PM 49 34 7 4 6 1 0 83 9 236
2018 PM-01 42 37 8 5 8 0 0 79 13 62
2018 PM-02 60 20 12 4 0 4 0 83 4 25
2018 PM-03 34 42 8 8 5 3 0 78 14 38
2018 PM-04 38 52 7 0 3 0 0 90 3 29
2018 PM-05 61 27 5 0 7 0 0 89 7 44
2018 PM-06 61 25 3 6 6 0 0 86 11 36
2017 PM 43 36 10 5 5 0 0 79 11 452
2017 PM-01 45 35 11 7 2 0 0 80 9 62
2017 PM-02 49 28 18 3 3 0 0 77 5 39
2017 PM-03 33 42 14 7 4 0 0 75 11 57
2017 PM-04 33 46 9 5 5 1 0 80 11 131
2017 PM-05 48 30 8 5 9 0 0 78 14 97
2017 PM-06 57 28 5 3 7 0 0 85 10 61
2014 PM 40 39 8 7 6 0 0 79 13 430
2014 PM-01 40 35 8 8 8 0 0 75 16 37
2014 PM-02 31 56 6 3 3 0 0 88 6 32
2014 PM-03 27 52 10 2 6 2 0 81 9 48
2014 PM-04 43 34 8 7 7 0 0 77 14 155
2014 PM-05 42 40 6 7 5 0 0 82 12 82
2014 PM-06 46 33 10 9 3 0 0 79 11 70

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 48 25 9 2 4 8 4 83 7 368
2020 PM-01 45 20 10 4 6 10 5 77 11 106
2020 PM-02 64 11 8 0 8 3 6 82 9 36
2020 PM-03 55 24 7 2 5 5 2 85 7 58
2020 PM-04 33 30 9 0 5 16 8 82 6 64
2020 PM-05 57 27 8 2 2 3 2 88 4 60
2020 PM-06 45 40 8 3 0 3 3 89 3 40

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 38 33 16 3 1 8 1 78 4 369
2020 PM-01 35 27 19 4 3 12 0 71 8 106
2020 PM-02 62 22 8 0 0 5 3 91 0 37
2020 PM-03 40 31 17 5 0 7 0 76 6 58
2020 PM-04 25 43 17 3 0 11 2 77 4 65
2020 PM-05 42 38 13 2 0 5 0 84 2 60
2020 PM-06 41 36 18 3 0 3 0 79 3 39

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 45 32 8 4 3 6 2 84 8 365
2020 PM-01 41 31 10 5 4 7 3 80 9 105
2020 PM-02 68 8 16 0 3 3 3 80 3 37
2020 PM-03 38 34 5 5 5 10 2 82 12 58
2020 PM-04 33 40 6 5 3 11 2 84 9 63
2020 PM-05 52 36 3 5 2 2 0 89 7 58
2020 PM-06 55 33 8 3 0 3 0 90 3 40

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 28 27 19 7 4 10 5 65 13 369
2020 PM-01 26 27 21 5 4 11 7 65 10 107
2020 PM-02 44 19 11 11 3 6 6 72 16 36
2020 PM-03 28 24 16 9 7 12 5 63 19 58
2020 PM-04 19 31 22 8 2 11 8 62 12 64
2020 PM-05 28 32 15 7 5 13 0 69 13 60
2020 PM-06 30 25 28 10 3 0 5 58 13 40
2019 PM 31 29 17 11 6 5 2 64 19 311
2019 PM-01 28 28 21 11 7 1 5 59 18 76
2019 PM-02 29 19 32 13 6 0 0 48 19 31
2019 PM-03 27 33 8 17 12 2 2 62 30 52
2019 PM-04 34 26 13 13 4 9 0 67 19 53
2019 PM-05 34 30 13 11 5 7 0 69 17 56
2019 PM-06 33 33 20 3 3 8 3 72 6 40
2018 PM 22 27 19 12 9 8 3 55 24 236
2018 PM-01 17 19 30 14 13 5 2 39 29 63
2018 PM-02 35 31 12 4 8 4 8 74 13 26
2018 PM-03 11 22 31 11 19 6 0 35 32 36
2018 PM-04 17 45 10 21 0 3 3 67 22 29
2018 PM-05 25 25 14 11 9 14 2 59 24 44
2018 PM-06 31 31 8 8 3 11 8 76 14 36
2017 PM 25 30 14 10 13 5 3 60 25 454
2017 PM-01 26 22 16 10 12 10 5 56 26 63
2017 PM-02 28 25 16 15 8 0 8 58 25 39
2017 PM-03 17 23 18 16 16 7 4 45 35 57
2017 PM-04 22 33 14 12 12 4 2 59 26 132
2017 PM-05 31 28 9 7 15 5 4 65 25 97
2017 PM-06 24 41 15 3 12 5 0 69 16 61
2014 PM 27 30 13 14 12 3 2 60 27 431
2014 PM-01 38 25 5 13 8 8 3 70 24 37
2014 PM-02 28 32 6 28 6 0 0 59 34 32
2014 PM-03 17 19 25 19 19 2 0 36 39 48
2014 PM-04 26 29 14 12 12 5 2 59 26 155
2014 PM-05 24 39 8 12 13 0 4 65 26 83
2014 PM-06 31 37 14 7 9 0 1 70 16 70

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 33 38 10 9 4 5 1 76 14 369
2020 PM-01 29 36 9 13 2 8 2 73 17 106
2020 PM-02 46 22 16 0 8 8 0 74 9 37
2020 PM-03 36 36 7 12 5 2 2 75 18 58
2020 PM-04 26 45 9 11 3 6 0 75 15 65
2020 PM-05 37 40 12 5 7 0 0 77 12 60
2020 PM-06 36 49 5 10 0 0 0 85 10 39
2019 PM 28 41 12 9 6 2 1 71 16 317
2019 PM-01 32 27 13 13 10 3 1 62 24 77
2019 PM-02 29 52 10 3 0 6 0 86 3 31
2019 PM-03 22 43 19 6 9 2 0 66 15 54
2019 PM-04 23 47 9 11 6 0 4 73 18 53
2019 PM-05 24 51 10 8 5 0 2 76 14 59
2019 PM-06 38 40 10 10 3 0 0 78 13 40
2018 PM 29 40 9 10 7 4 1 73 18 238
2018 PM-01 25 35 10 11 13 3 3 64 25 63
2018 PM-02 42 35 12 8 0 4 0 80 8 26
2018 PM-03 18 42 13 5 13 8 0 66 20 38
2018 PM-04 21 41 10 21 0 7 0 67 22 29
2018 PM-05 27 55 5 5 7 0 2 84 12 44
2018 PM-06 42 36 8 11 0 3 0 80 11 36
2017 PM 33 37 10 9 8 2 0 72 17 453
2017 PM-01 28 38 5 6 17 6 0 70 24 62
2017 PM-02 34 28 13 15 5 5 0 65 21 39
2017 PM-03 19 47 21 7 5 0 0 67 12 57
2017 PM-04 30 38 11 11 8 2 1 70 19 132
2017 PM-05 40 35 8 8 7 1 0 76 16 97
2017 PM-06 46 35 8 3 5 1 2 83 8 61
2014 PM 29 38 14 9 5 3 0 70 15 431
2014 PM-01 32 32 11 14 3 5 3 70 18 37
2014 PM-02 19 38 6 22 9 6 0 60 33 32
2014 PM-03 23 33 25 8 8 2 0 58 17 48
2014 PM-04 29 39 12 10 6 3 0 70 17 155
2014 PM-05 27 42 18 5 4 4 1 72 9 83
2014 PM-06 40 43 11 3 1 1 0 84 4 70

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 38 37 16 4 2 2 0 77 7 367
2020 PM-01 41 32 18 5 2 3 0 75 7 107
2020 PM-02 56 17 22 0 0 3 3 76 0 36
2020 PM-03 35 37 18 5 4 2 0 73 9 57
2020 PM-04 32 43 17 5 2 2 0 77 6 65
2020 PM-05 39 44 7 5 3 2 0 84 9 59
2020 PM-06 28 46 18 3 3 3 0 76 5 39
2019 PM 30 34 20 8 5 2 0 66 14 315
2019 PM-01 34 26 19 8 12 1 0 61 20 77
2019 PM-02 27 43 27 0 0 3 0 72 0 30
2019 PM-03 28 30 24 9 7 2 0 58 17 54
2019 PM-04 30 43 15 9 2 0 0 74 11 53
2019 PM-05 29 34 24 7 3 2 0 65 11 58
2019 PM-06 30 38 15 13 3 3 0 69 15 40
2018 PM 28 36 22 6 5 3 0 66 11 238
2018 PM-01 29 19 32 8 11 2 0 48 19 63
2018 PM-02 38 42 19 0 0 0 0 81 0 26
2018 PM-03 18 34 26 8 8 5 0 56 17 38
2018 PM-04 21 45 21 10 0 3 0 68 11 29
2018 PM-05 34 43 16 5 2 0 0 77 7 44
2018 PM-06 31 47 11 3 3 6 0 82 6 36

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 27 21 18 10 9 14 2 57 22 368
2020 PM-01 34 18 18 10 5 14 1 61 18 106
2020 PM-02 35 11 11 5 14 24 0 61 25 37
2020 PM-03 24 19 24 7 14 12 0 49 24 58
2020 PM-04 13 27 16 13 11 19 3 50 30 64
2020 PM-05 25 25 17 10 12 7 5 57 25 60
2020 PM-06 33 26 21 15 0 5 0 62 16 39
2019 PM 21 18 21 11 15 11 3 46 30 315
2019 PM-01 25 16 22 9 13 13 1 48 26 76
2019 PM-02 19 19 32 13 10 6 0 41 24 31
2019 PM-03 19 11 22 13 28 7 0 32 44 54
2019 PM-04 17 23 13 13 13 13 8 50 33 53
2019 PM-05 22 17 21 9 16 10 5 47 29 58
2019 PM-06 25 25 23 10 3 10 5 59 15 40
2018 PM 15 19 18 13 18 13 4 41 38 237
2018 PM-01 16 17 16 16 21 8 6 39 43 63
2018 PM-02 23 19 15 15 8 15 4 52 29 26
2018 PM-03 11 24 8 8 32 14 3 42 48 37
2018 PM-04 7 7 41 24 7 14 0 16 36 29
2018 PM-05 16 14 23 7 20 14 7 37 34 44
2018 PM-06 17 33 8 11 14 14 3 60 30 36
2017 PM 16 21 18 13 20 11 2 42 38 453
2017 PM-01 19 18 13 8 20 19 3 48 36 62
2017 PM-02 18 7 14 23 26 13 0 29 55 39
2017 PM-03 7 18 25 16 19 12 4 29 42 57
2017 PM-04 14 23 18 12 20 9 3 42 37 132
2017 PM-05 17 20 15 13 24 9 1 41 41 97
2017 PM-06 18 30 23 11 12 6 0 51 24 61
2014 PM 9 19 24 17 22 8 2 30 43 431
2014 PM-01 16 16 19 19 19 8 3 36 43 37
2014 PM-02 12 19 22 16 12 19 0 39 34 32
2014 PM-03 0 25 19 13 31 10 2 29 50 48
2014 PM-04 7 15 27 16 24 8 3 25 45 155
2014 PM-05 6 14 30 22 20 7 0 22 45 83
2014 PM-06 16 29 20 16 16 3 1 46 33 70

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 43 43 4 9 1 0 0 86 11 370
2020 PM-01 48 39 5 7 1 0 0 87 8 107
2020 PM-02 43 46 5 5 0 0 0 89 5 37
2020 PM-03 43 43 3 5 5 0 0 86 10 58
2020 PM-04 39 45 2 14 0 0 0 84 14 64
2020 PM-05 42 45 5 8 0 0 0 87 8 60
2020 PM-06 43 40 3 13 3 0 0 83 15 40

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 41 36 8 11 2 1 1 79 14 370
2020 PM-01 48 28 8 8 5 0 3 79 13 106
2020 PM-02 49 35 11 5 0 0 0 84 5 37
2020 PM-03 36 34 9 16 3 2 0 72 19 58
2020 PM-04 35 43 5 14 2 0 2 80 16 65
2020 PM-05 42 37 8 10 0 2 2 81 10 60
2020 PM-06 35 45 5 13 3 0 0 80 15 40
2019 PM 41 37 7 10 5 0 0 78 15 315
2019 PM-01 42 34 10 8 6 0 0 75 14 77
2019 PM-02 45 42 6 6 0 0 0 87 6 31
2019 PM-03 31 41 7 9 11 0 0 72 20 54
2019 PM-04 44 25 4 21 6 0 0 69 27 52
2019 PM-05 47 41 3 7 2 0 0 88 9 58
2019 PM-06 38 40 13 8 3 0 0 78 10 40
2017 PM 35 36 7 15 6 0 0 72 21 453
2017 PM-01 37 29 8 22 5 0 0 66 27 63
2017 PM-02 39 42 3 13 3 0 0 81 16 38
2017 PM-03 25 47 5 12 11 0 0 72 23 57
2017 PM-04 38 39 8 12 2 0 1 77 15 132
2017 PM-05 35 33 4 16 11 0 0 68 28 97
2017 PM-06 38 30 12 16 5 0 0 67 21 61
2014 PM 39 34 7 13 6 0 0 73 20 430
2014 PM-01 38 46 5 8 3 0 0 84 11 37
2014 PM-02 44 25 19 9 3 0 0 69 12 32
2014 PM-03 31 42 8 12 6 0 0 73 19 48
2014 PM-04 37 37 6 12 8 0 0 74 20 155
2014 PM-05 42 28 7 13 10 0 0 70 23 82
2014 PM-06 47 26 6 20 1 0 0 73 21 70

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 52 32 8 6 2 0 1 84 8 363
2020 PM-01 59 29 3 6 3 0 1 89 8 107
2020 PM-02 66 20 9 3 3 0 0 86 6 35
2020 PM-03 58 26 9 7 0 0 0 84 7 57
2020 PM-04 39 38 14 8 0 0 2 78 8 64
2020 PM-05 42 40 11 5 2 0 0 82 7 57
2020 PM-06 46 38 5 8 3 0 0 85 10 39
2019 PM 46 33 8 8 4 0 0 80 12 315
2019 PM-01 37 33 13 11 7 0 0 70 17 76
2019 PM-02 58 32 0 3 6 0 0 90 10 31
2019 PM-03 35 39 9 11 6 0 0 74 17 54
2019 PM-04 50 23 15 4 6 2 0 75 10 52
2019 PM-05 54 34 3 8 0 0 0 88 8 59
2019 PM-06 50 43 3 5 0 0 0 93 5 40
2017 PM 43 37 8 8 4 0 0 81 11 452
2017 PM-01 38 31 11 13 6 0 0 70 19 63
2017 PM-02 40 47 5 3 5 0 0 87 8 38
2017 PM-03 30 47 9 11 4 0 0 77 14 57
2017 PM-04 44 36 9 7 2 2 0 81 9 131
2017 PM-05 43 34 10 7 5 0 0 78 12 97
2017 PM-06 64 30 2 5 0 0 0 94 5 61
2014 PM 42 38 9 9 3 0 0 79 12 431
2014 PM-01 46 41 8 3 3 0 0 87 5 37
2014 PM-02 34 50 6 9 0 0 0 84 9 32
2014 PM-03 31 46 6 10 6 0 0 77 17 48
2014 PM-04 41 35 11 10 2 0 1 77 12 155
2014 PM-05 47 29 11 8 5 0 0 76 13 83
2014 PM-06 44 39 7 10 0 0 0 83 10 70

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 79 15 2 2 1 1 1 95 3 367
2020 PM-01 86 10 3 1 0 0 0 96 1 105
2020 PM-02 84 8 3 0 3 3 0 94 3 37
2020 PM-03 76 19 0 3 0 0 2 96 4 58
2020 PM-04 75 17 2 3 0 2 2 95 3 64
2020 PM-05 85 10 2 2 2 0 0 95 3 59
2020 PM-06 60 33 0 0 8 0 0 93 8 40
2017 PM 66 21 7 2 2 1 1 89 4 452
2017 PM-01 67 15 8 5 2 2 2 85 6 63
2017 PM-02 79 16 6 0 0 0 0 94 0 38
2017 PM-03 53 29 7 4 4 0 4 85 7 56
2017 PM-04 67 22 6 3 1 0 1 89 5 132
2017 PM-05 71 22 4 1 1 1 0 94 2 97
2017 PM-06 65 18 12 0 3 2 0 85 3 61
2014 PM 66 22 4 4 3 0 1 89 7 431
2014 PM-01 78 16 3 0 0 0 3 97 0 37
2014 PM-02 75 19 0 6 0 0 0 94 6 32
2014 PM-03 56 27 6 4 6 0 0 83 10 48
2014 PM-04 66 19 5 4 4 0 3 87 8 155
2014 PM-05 69 22 4 2 4 0 0 90 6 83
2014 PM-06 59 30 4 6 1 0 0 89 7 70

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 55 21 13 5 2 4 1 79 8 371
2020 PM-01 56 19 12 4 3 7 0 80 7 107
2020 PM-02 59 19 11 5 3 3 0 81 8 37
2020 PM-03 50 24 12 2 3 9 0 81 6 58
2020 PM-04 54 26 14 0 0 3 3 85 0 65
2020 PM-05 60 15 13 8 3 0 0 75 12 60
2020 PM-06 45 23 15 15 3 0 0 68 18 40
2019 PM 54 18 17 4 2 5 0 76 6 317
2019 PM-01 56 9 21 4 1 9 0 71 6 77
2019 PM-02 55 26 13 6 0 0 0 81 6 31
2019 PM-03 44 19 24 4 2 6 2 68 6 54
2019 PM-04 70 13 9 0 4 4 0 86 4 53
2019 PM-05 47 25 15 7 2 3 0 75 9 59
2019 PM-06 50 25 15 8 0 3 0 77 8 40

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 9 91 371
2020 PM-01 10 90 107
2020 PM-03 10 90 58
2020 PM-04 11 89 65
2019 PM 13 87 315
2019 PM-01 12 88 77
2019 PM-03 15 85 54
2019 PM-04 19 81 53
2019 PM-05 14 86 57
2018 PM 17 83 238
2018 PM-01 16 84 63
2018 PM-03 18 82 38
2018 PM-05 20 80 44
2018 PM-06 19 81 36

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 38 63 32
2019 PM 55 45 40
2019 PM-04 50 50 10
2018 PM 33 68 40
2018 PM-01 50 50 10

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 63 38 32
2020 PM-01 55 45 11
2019 PM 63 38 40
2018 PM 78 23 40

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 32
2020 PM-01 0 100 11
2019 PM 0 100 40
2019 PM-04 0 100 10
2018 PM 0 100 40
2018 PM-01 0 100 10

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 40
2019 PM-04 0 100 10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 32
2020 PM-01 0 100 11

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 25 75 32
2019 PM 41 59 39
2018 PM 40 60 40
2018 PM-01 50 50 10

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 31 69 32
2020 PM-01 45 55 11
2019 PM 51 49 39
2018 PM 48 53 40

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 28 72 32
2019 PM 33 67 39
2018 PM 50 50 40

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 41 59 32
2020 PM-01 55 45 11
2019 PM 54 46 39
2018 PM 55 45 40
2018 PM-01 50 50 10

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 22 78 32
2019 PM 31 69 39
2018 PM 35 65 40
2018 PM-01 50 50 10

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 34 66 32
2019 PM 54 46 39
2018 PM 63 38 40

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 16 84 32
2020 PM-01 0 100 11
2019 PM 38 62 39
2018 PM 40 60 40

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 32
2020 PM-01 0 100 11
2019 PM 0 100 39
2019 PM-04 0 100 10

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 32
2020 PM-01 0 100 11
2018 PM 18 83 40

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 50 50 32
2019 PM 44 56 39
2018 PM 60 40 40

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 15 85 39
2019 PM-04 0 100 10
2018 PM 25 75 40

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 16 84 32
2019 PM 15 85 39
2018 PM 15 85 40
2018 PM-01 0 100 10

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 47 53 32
2019 PM 54 46 39
2018 PM 46 54 39

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 23 77 39
2018 PM 33 67 39

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 18 82 39
2018 PM 33 67 39

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 32
2020 PM-01 0 100 11
2019 PM 13 87 39
2018 PM 15 85 39

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 18 82 39

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 19 81 32
2018 PM 13 87 39

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 19 81 32
2019 PM 26 74 39
2018 PM 26 74 39

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 14 86 36

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 22 78 36

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 22 78 36

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 19 81 36

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 31 69 36

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 58 42 36

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 50 50 36

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 22 11 17 5 3 34 8 57 13 370
2020 PM-01 27 8 19 1 3 28 14 61 7 106
2020 PM-02 38 5 16 11 0 27 3 62 15 37
2020 PM-03 21 14 12 7 5 40 2 59 21 58
2020 PM-04 11 14 20 5 3 42 6 47 15 65
2020 PM-05 17 12 18 7 3 32 12 50 18 60
2020 PM-06 25 18 13 3 3 35 5 71 8 40
2019 PM 17 12 21 7 6 29 9 46 21 317
2019 PM-01 26 9 17 6 4 29 9 56 17 77
2019 PM-02 13 10 26 3 3 39 6 41 12 31
2019 PM-03 11 15 26 9 7 28 4 38 24 54
2019 PM-04 13 11 23 6 11 26 9 38 26 53
2019 PM-05 15 10 19 5 7 32 12 45 21 59
2019 PM-06 18 15 20 13 0 25 10 50 19 40
2018 PM 14 14 22 5 7 29 9 46 19 235
2018 PM-01 14 22 24 8 6 19 6 49 19 63
2018 PM-02 15 12 19 4 8 31 12 47 20 26
2018 PM-03 11 11 32 5 11 16 14 31 23 37
2018 PM-04 11 11 29 4 0 39 7 40 7 28
2018 PM-05 16 14 11 2 9 41 7 57 22 44
2018 PM-06 20 11 17 3 9 31 9 52 19 35
2017 PM 14 14 19 9 13 24 7 40 32 453
2017 PM-01 14 11 17 8 6 33 10 44 25 63
2017 PM-02 8 10 20 8 16 30 8 30 38 38
2017 PM-03 10 11 25 9 12 30 4 31 32 57
2017 PM-04 10 17 23 11 13 20 7 37 32 132
2017 PM-05 19 13 16 5 20 21 6 44 34 97
2017 PM-06 15 21 12 15 12 18 8 49 35 61
2014 PM 11 12 23 10 12 24 7 34 33 431
2014 PM-01 19 0 14 5 5 35 22 43 25 37
2014 PM-02 3 22 25 6 9 25 9 38 24 32
2014 PM-03 2 17 25 15 15 23 4 26 40 48
2014 PM-04 8 9 25 9 17 25 7 26 38 155
2014 PM-05 10 10 21 13 12 28 7 30 39 83
2014 PM-06 24 21 23 13 7 10 1 52 22 70

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 38 27 15 5 2 12 1 75 8 370
2020 PM-01 48 21 10 2 3 13 3 82 6 107
2020 PM-02 57 11 16 3 0 14 0 78 3 37
2020 PM-03 34 24 14 7 3 17 0 71 13 58
2020 PM-04 25 28 20 8 2 16 2 64 11 64
2020 PM-05 28 40 12 7 3 10 0 76 11 60
2020 PM-06 33 43 20 0 3 3 0 77 3 40
2019 PM 35 26 19 7 3 10 1 69 11 317
2019 PM-01 39 16 18 4 5 18 0 67 11 77
2019 PM-02 29 39 13 3 3 10 3 78 7 31
2019 PM-03 33 28 22 13 2 2 0 62 15 54
2019 PM-04 26 36 17 9 2 9 0 69 13 53
2019 PM-05 39 24 20 3 3 10 0 70 8 59
2019 PM-06 38 28 20 5 0 8 3 72 6 40
2018 PM 27 31 21 5 5 11 0 65 12 235
2018 PM-01 25 19 29 6 6 14 0 52 15 63
2018 PM-02 31 27 35 4 0 4 0 60 4 26
2018 PM-03 16 41 19 5 8 11 0 64 15 37
2018 PM-04 25 43 18 7 0 7 0 73 8 28
2018 PM-05 30 34 11 2 9 14 0 74 13 44
2018 PM-06 37 31 11 6 3 9 3 77 10 35
2017 PM 25 30 16 10 8 9 1 62 20 454
2017 PM-01 32 22 16 8 3 17 2 67 14 63
2017 PM-02 26 15 21 18 5 15 0 49 27 39
2017 PM-03 19 30 25 11 5 9 2 55 18 57
2017 PM-04 18 38 15 7 10 9 2 64 19 132
2017 PM-05 27 25 17 11 13 6 0 55 26 97
2017 PM-06 29 43 8 12 7 2 0 73 18 61
2014 PM 16 30 22 10 7 12 1 54 21 431
2014 PM-01 27 22 16 3 3 22 8 69 8 37
2014 PM-02 9 38 22 6 3 19 3 60 12 32
2014 PM-03 8 36 15 15 10 17 0 53 30 48
2014 PM-04 14 30 21 11 11 12 1 50 25 155
2014 PM-05 12 31 24 11 7 14 0 51 21 83
2014 PM-06 31 26 27 11 3 1 0 58 14 70

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 5 95 368
2020 PM-03 9 91 58
2020 PM-04 11 89 64
2020 PM-05 8 92 59
2020 PM-06 0 100 39
2019 PM 7 93 316
2019 PM-01 8 92 77
2019 PM-05 9 91 58
2019 PM-06 0 100 40
2018 PM 9 91 236
2018 PM-01 8 92 63
2018 PM-03 16 84 38

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 30 70 20
2019 PM 50 50 22
2018 PM 36 64 22

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 75 25 20

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 20
2018 PM 0 100 22

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 20
2019 PM 0 100 22
2018 PM 0 100 22

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 25 75 20
2019 PM 32 68 22
2018 PM 27 73 22

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 23 77 22

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 25 75 20
2019 PM 27 73 22

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 23 77 22

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 36 64 22
2018 PM 27 73 22

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 20

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 20
2018 PM 0 100 22

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 25 75 20

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 20
2018 PM 0 100 22

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 25 75 20
2018 PM 23 77 22

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 20
2019 PM 0 100 22
2018 PM 0 100 22

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 25 75 20
2019 PM 32 68 22
2018 PM 32 68 22

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 45 55 20
2019 PM 41 59 22
2018 PM 23 77 22

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 32 68 22

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 23 77 22
2018 PM 32 68 22

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 30 70 20
2019 PM 41 59 22
2018 PM 36 64 22

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 19

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 19

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 19

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 26 74 19

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 47 53 19

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 19

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 22 14 18 2 2 34 7 62 7 369
2020 PM-01 26 12 18 0 2 30 11 66 3 106
2020 PM-02 38 3 16 3 0 32 8 68 5 37
2020 PM-03 17 14 22 3 3 38 2 51 11 58
2020 PM-04 11 15 18 6 0 45 5 52 12 65
2020 PM-05 22 19 19 0 2 29 10 67 3 59
2020 PM-06 23 25 13 3 3 30 5 73 8 40
2019 PM 18 11 23 3 4 33 8 49 11 317
2019 PM-01 21 12 22 0 4 31 10 56 7 77
2019 PM-02 23 6 13 0 10 42 6 56 19 31
2019 PM-03 19 7 31 6 4 26 7 39 14 54
2019 PM-04 13 11 28 8 6 28 6 37 20 53
2019 PM-05 14 15 15 2 2 44 8 61 7 59
2019 PM-06 20 13 28 3 0 30 8 52 4 40
2018 PM 16 13 25 1 3 34 7 50 8 238
2018 PM-01 14 13 37 3 3 25 5 39 9 63
2018 PM-02 19 23 15 0 0 27 15 73 0 26
2018 PM-03 11 8 37 3 3 34 5 30 9 38
2018 PM-04 14 7 28 0 7 34 10 38 13 29
2018 PM-05 16 16 14 0 5 45 5 64 9 44
2018 PM-06 28 14 14 0 3 33 8 71 5 36
2017 PM 14 15 19 5 6 36 7 49 18 453
2017 PM-01 10 14 19 2 3 43 10 50 10 63
2017 PM-02 8 5 26 8 3 44 8 26 21 39
2017 PM-03 9 16 25 4 5 37 5 42 15 57
2017 PM-04 12 14 19 5 8 34 7 45 22 131
2017 PM-05 13 13 14 4 10 37 7 49 26 97
2017 PM-06 25 23 16 6 0 25 5 68 9 61
2014 PM 11 14 27 3 4 32 9 42 13 431
2014 PM-01 13 3 25 0 5 35 19 35 12 37
2014 PM-02 9 25 31 0 0 31 3 53 0 32
2014 PM-03 4 19 27 4 8 29 8 37 20 48
2014 PM-04 6 16 24 5 6 32 11 38 20 155
2014 PM-05 12 12 24 2 2 40 7 45 9 83
2014 PM-06 24 9 33 3 1 24 6 47 6 70

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 39 29 14 2 2 13 1 79 4 370
2020 PM-01 44 26 11 0 3 13 2 83 3 106
2020 PM-02 62 11 11 3 3 11 0 82 6 37
2020 PM-03 33 28 21 5 2 12 0 69 8 58
2020 PM-04 29 26 18 3 0 22 2 72 4 65
2020 PM-05 37 42 10 3 0 7 2 85 4 60
2020 PM-06 35 40 13 0 3 8 3 83 3 40
2019 PM 37 25 20 3 3 10 1 71 6 314
2019 PM-01 39 16 19 3 3 19 1 69 7 77
2019 PM-02 37 33 17 3 7 3 0 72 10 30
2019 PM-03 40 21 23 4 4 4 4 67 8 52
2019 PM-04 30 34 19 6 2 9 0 71 8 53
2019 PM-05 37 25 24 0 2 12 0 71 2 59
2019 PM-06 35 35 20 3 0 5 3 76 3 40
2018 PM 31 28 21 2 3 14 1 69 5 238
2018 PM-01 27 21 27 3 3 17 2 59 8 63
2018 PM-02 31 35 27 0 0 8 0 71 0 26
2018 PM-03 18 32 26 3 5 16 0 59 9 38
2018 PM-04 28 38 17 3 3 7 3 73 8 29
2018 PM-05 39 25 16 0 2 18 0 78 3 44
2018 PM-06 44 28 11 0 3 11 3 84 3 36
2017 PM 28 32 15 4 6 14 1 71 11 453
2017 PM-01 23 35 13 2 1 25 2 78 4 63
2017 PM-02 32 18 21 5 0 23 0 65 7 38
2017 PM-03 17 39 19 4 4 16 2 68 9 57
2017 PM-04 21 37 19 2 9 11 2 66 12 132
2017 PM-05 30 27 11 9 10 11 1 65 22 97
2017 PM-06 47 31 10 3 2 7 0 84 5 61
2014 PM 21 30 23 4 3 17 2 63 9 431
2014 PM-01 35 11 22 3 0 24 5 65 4 37
2014 PM-02 12 31 35 3 0 16 3 54 4 32
2014 PM-03 9 39 21 6 6 19 0 59 15 48
2014 PM-04 17 34 18 5 5 19 2 65 11 155
2014 PM-05 18 34 23 7 2 14 1 61 11 83
2014 PM-06 34 21 27 1 1 14 0 65 3 70

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 13 87 369
2020 PM-01 10 90 105
2020 PM-02 22 78 37
2020 PM-03 12 88 58
2020 PM-04 14 86 65
2020 PM-05 15 85 60
2020 PM-06 15 85 40

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 20 80 368
2020 PM-01 17 83 105
2020 PM-02 30 70 37
2020 PM-03 21 79 58
2020 PM-04 20 80 64
2020 PM-05 18 82 60
2020 PM-06 20 80 40
2019 PM 20 80 317
2019 PM-01 18 82 77
2019 PM-02 16 84 31
2019 PM-03 22 78 54
2019 PM-04 34 66 53
2019 PM-05 15 85 59
2019 PM-06 10 90 40
2017 PM 23 77 453
2017 PM-01 17 83 62
2017 PM-02 26 74 39
2017 PM-03 19 81 57
2017 PM-04 23 77 132
2017 PM-05 29 71 97
2017 PM-06 21 79 61
2014 PM 20 80 429
2014 PM-02 28 72 32
2014 PM-03 35 65 48
2014 PM-04 19 81 154
2014 PM-05 18 82 83
2014 PM-06 14 86 70

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 51 49 73
2020 PM-01 67 33 18
2020 PM-03 33 67 12
2020 PM-04 54 46 13

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 73 27 73
2020 PM-01 67 33 18
2020 PM-03 75 25 12
2020 PM-04 77 23 13
2019 PM 73 27 63
2019 PM-01 43 57 14
2019 PM-03 100 0 12
2019 PM-04 72 28 18
2017 PM 81 19 103
2017 PM-01 82 18 11
2017 PM-02 80 20 10
2017 PM-03 82 18 11
2017 PM-04 83 17 30
2017 PM-05 82 18 28
2017 PM-06 69 31 13
2014 PM 80 20 82
2014 PM-03 88 12 17
2014 PM-04 85 15 27
2014 PM-05 80 20 15
2014 PM-06 80 20 10

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 45 28 13 9 4 0 0 74 13 53
2020 PM-01 42 17 17 8 17 0 0 58 25 12
2020 PM-04 30 40 20 10 0 0 0 70 10 10
2019 PM 50 37 0 7 7 0 0 87 13 46
2019 PM-03 42 42 0 8 8 0 0 83 17 12
2019 PM-04 54 38 0 0 8 0 0 92 8 13
2017 PM 52 35 4 4 2 1 3 90 6 83
2017 PM-04 56 40 0 4 0 0 0 96 4 25
2017 PM-05 52 35 4 4 4 0 0 87 9 23
2014 PM 46 35 9 8 3 0 0 80 11 66
2014 PM-03 47 46 7 0 0 0 0 93 0 15
2014 PM-04 44 35 13 4 4 0 0 78 9 23
2014 PM-05 50 33 0 17 0 0 0 83 17 12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 54 29 8 4 2 1 2 86 6 370
2020 PM-01 54 27 7 6 3 2 2 84 9 107
2020 PM-02 62 16 14 0 3 0 5 83 3 37
2020 PM-03 62 24 3 5 2 0 3 89 7 58
2020 PM-04 45 35 9 3 2 5 2 85 5 65
2020 PM-05 58 30 8 2 2 0 0 88 3 60
2020 PM-06 49 33 10 8 0 0 0 82 8 39
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 44 32 10 8 4 1 0 77 13 365
2020 PM-01 46 25 10 9 9 2 0 73 18 104
2020 PM-02 62 22 11 5 0 0 0 84 5 37
2020 PM-03 41 36 12 3 5 2 0 79 9 58
2020 PM-04 41 38 9 11 0 2 0 79 11 64
2020 PM-05 45 34 9 10 2 0 0 79 12 58
2020 PM-06 30 40 15 10 5 0 0 70 15 40

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 47 40 7 4 1 1 0 88 5 369
2020 PM-01 46 39 6 6 2 2 0 86 8 105
2020 PM-02 59 32 8 0 0 0 0 92 0 37
2020 PM-03 47 41 3 7 2 0 0 88 9 58
2020 PM-04 49 35 12 2 0 2 0 86 2 65
2020 PM-05 53 40 7 0 0 0 0 93 0 60
2020 PM-06 33 50 8 8 0 3 0 85 8 40

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 49 35 9 4 2 2 0 85 6 368
2020 PM-01 49 33 10 6 1 2 0 83 7 105
2020 PM-02 59 30 8 3 0 0 0 89 3 37
2020 PM-03 45 33 9 5 7 2 0 79 12 58
2020 PM-04 51 32 11 3 0 3 0 86 3 65
2020 PM-05 60 35 5 0 0 0 0 95 0 60
2020 PM-06 31 46 13 5 3 3 0 79 8 39

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 35 34 20 7 1 1 2 71 8 368
2020 PM-01 37 33 22 4 1 1 3 73 5 106
2020 PM-02 46 27 16 5 3 0 3 75 8 37
2020 PM-03 29 34 22 7 2 0 5 67 9 58
2020 PM-04 31 29 23 12 0 3 2 63 13 65
2020 PM-05 37 42 14 5 0 0 2 81 5 59
2020 PM-06 33 33 21 10 3 0 0 67 13 39

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 49 31 10 4 2 3 2 84 5 367
2020 PM-01 47 27 9 5 4 5 5 81 9 105
2020 PM-02 59 27 14 0 0 0 0 86 0 37
2020 PM-03 42 37 12 5 2 0 2 80 7 57
2020 PM-04 51 29 12 3 0 3 2 84 3 65
2020 PM-05 54 32 5 0 2 5 2 93 2 59
2020 PM-06 43 40 10 8 0 0 0 83 8 40

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 76 15 4 0 1 3 1 95 1 369
2020 PM-01 75 12 6 0 1 6 0 93 1 106
2020 PM-02 81 14 5 0 0 0 0 95 0 37
2020 PM-03 78 12 2 0 2 3 3 96 2 58
2020 PM-04 77 11 6 2 0 5 0 92 2 65
2020 PM-05 73 22 3 0 0 0 2 97 0 60
2020 PM-06 74 26 0 0 0 0 0 100 0 39

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 62 26 7 2 1 1 0 90 4 367
2020 PM-01 54 29 10 4 2 0 1 84 6 103
2020 PM-02 76 14 5 3 3 0 0 89 5 37
2020 PM-03 67 26 3 2 2 0 0 93 3 58
2020 PM-04 57 29 8 3 2 2 0 88 5 65
2020 PM-05 72 23 3 0 0 2 0 97 0 60
2020 PM-06 58 33 8 3 0 0 0 90 3 40

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 54 28 6 6 5 1 1 83 11 369
2020 PM-01 50 29 5 10 4 2 2 81 14 105
2020 PM-02 59 24 8 3 5 0 0 84 8 37
2020 PM-03 55 31 7 5 2 0 0 86 7 58
2020 PM-04 54 26 9 6 5 0 0 80 11 65
2020 PM-05 57 32 2 5 5 0 0 88 10 60
2020 PM-06 53 23 10 5 10 0 0 75 15 40

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 62 26 7 2 2 0 1 88 4 369
2020 PM-01 63 20 8 3 5 0 2 85 8 106
2020 PM-02 68 22 11 0 0 0 0 89 0 37
2020 PM-03 59 34 2 3 2 0 0 93 5 58
2020 PM-04 62 26 9 3 0 0 0 88 3 65
2020 PM-05 63 27 8 2 0 0 0 90 2 60
2020 PM-06 51 36 8 3 0 3 0 89 3 39

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 100 0 76
2020 PM-05 100 0 24
2020 PM-06 100 0 32

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 16 30 18 22 13 0 0 46 36 76
2020 PM-05 17 21 21 21 21 0 0 38 42 24
2020 PM-06 19 31 25 16 9 0 0 50 25 32

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 53 32 8 3 2 0 0 86 6 368
2020 PM-01 50 31 9 5 6 0 0 81 11 104
2020 PM-02 65 24 5 5 0 0 0 89 5 37
2020 PM-03 57 29 7 2 3 2 0 88 5 58
2020 PM-04 49 38 12 0 0 0 0 88 0 65
2020 PM-05 63 25 10 2 0 0 0 88 2 60
2020 PM-06 35 53 5 8 0 0 0 88 8 40
2019 PM 38 36 15 7 3 2 0 76 9 314
2019 PM-01 25 36 18 12 4 4 1 64 17 76
2019 PM-02 35 45 19 0 0 0 0 81 0 31
2019 PM-03 34 36 17 8 4 2 0 71 12 53
2019 PM-04 40 38 6 10 6 0 0 79 15 52
2019 PM-05 51 34 12 2 0 2 0 86 2 59
2019 PM-06 43 35 18 5 0 0 0 78 5 40
2018 PM 35 38 14 6 5 2 0 74 11 236
2018 PM-01 24 27 24 14 6 3 2 53 22 63
2018 PM-02 52 36 4 0 8 0 0 88 8 25
2018 PM-03 24 39 26 0 8 3 0 65 8 38
2018 PM-04 29 61 4 7 0 0 0 89 7 28
2018 PM-05 50 34 7 5 5 0 0 84 9 44
2018 PM-06 36 47 8 6 0 3 0 86 6 36
2017 PM 29 40 14 7 7 3 0 71 14 453
2017 PM-01 17 33 19 13 9 8 0 55 24 63
2017 PM-02 23 41 18 7 8 3 0 66 15 39
2017 PM-03 26 40 21 5 4 4 0 69 9 57
2017 PM-04 26 45 13 6 5 5 0 75 12 132
2017 PM-05 32 39 10 9 8 1 0 72 18 96
2017 PM-06 48 36 8 2 7 0 0 84 8 61

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 46 27 8 9 8 1 0 74 18 369
2020 PM-01 49 20 8 11 9 3 1 71 21 105
2020 PM-02 49 27 8 8 5 3 0 78 14 37
2020 PM-03 48 26 12 5 9 0 0 74 14 58
2020 PM-04 45 26 9 11 9 0 0 71 20 65
2020 PM-05 48 30 7 7 8 0 0 78 15 60
2020 PM-06 35 40 5 13 8 0 0 75 20 40

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 54 24 13 2 3 4 0 81 6 367
2020 PM-01 50 25 13 4 3 5 0 79 7 105
2020 PM-02 57 16 16 0 3 8 0 79 3 37
2020 PM-03 56 25 9 2 5 2 2 84 7 57
2020 PM-04 52 23 22 0 0 3 0 78 0 65
2020 PM-05 63 22 5 3 5 2 0 86 8 60
2020 PM-06 49 31 13 5 3 0 0 79 8 39

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 42 34 12 6 4 2 0 78 10 370
2020 PM-01 46 27 13 5 4 5 0 77 9 106
2020 PM-02 46 27 19 3 3 3 0 75 6 37
2020 PM-03 43 34 9 9 5 0 0 78 14 58
2020 PM-04 37 37 17 3 3 3 0 76 6 65
2020 PM-05 42 42 7 3 5 2 0 85 8 60
2020 PM-06 33 43 10 15 0 0 0 75 15 40
2019 PM 31 32 16 12 7 2 1 65 19 313
2019 PM-01 30 27 13 13 12 3 3 60 26 77
2019 PM-02 29 32 23 13 3 0 0 61 16 31
2019 PM-03 27 25 17 17 10 4 0 54 28 52
2019 PM-04 31 33 17 15 4 0 0 63 19 52
2019 PM-05 34 37 12 8 5 3 0 74 14 59
2019 PM-06 36 38 21 0 5 0 0 74 5 39
2018 PM 28 32 17 12 10 2 0 61 22 238
2018 PM-01 22 29 21 11 16 2 0 52 27 63
2018 PM-02 35 38 15 0 8 4 0 76 8 26
2018 PM-03 16 26 29 13 13 3 0 43 27 38
2018 PM-04 31 48 7 7 7 0 0 79 14 29
2018 PM-05 41 23 18 9 9 0 0 64 18 44
2018 PM-06 28 36 6 25 3 3 0 66 29 36
2017 PM 19 34 15 15 14 2 0 55 30 454
2017 PM-01 16 31 18 11 16 8 0 51 29 63
2017 PM-02 28 31 3 15 18 5 0 63 35 39
2017 PM-03 14 30 32 14 9 2 0 45 23 57
2017 PM-04 15 36 16 17 15 2 0 52 32 132
2017 PM-05 22 36 9 16 18 0 0 58 33 97
2017 PM-06 29 35 16 11 8 0 0 64 20 61

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 18 55 11 9 4 1 1 76 14 76
2020 PM-05 21 63 4 0 8 4 0 87 9 24
2020 PM-06 19 53 16 13 0 0 0 72 13 32
2019 PM 30 47 13 7 3 0 0 78 9 76
2019 PM-05 24 48 17 7 3 0 0 72 10 29
2019 PM-06 40 43 11 6 0 0 0 83 6 35

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 37 20 16 12 11 1 4 59 24 371
2020 PM-01 42 13 13 13 13 1 5 58 28 107
2020 PM-02 38 24 14 8 16 0 0 62 24 37
2020 PM-03 33 21 26 14 7 0 0 53 21 58
2020 PM-04 46 18 9 11 9 2 5 69 21 65
2020 PM-05 30 30 12 12 7 0 10 67 20 60
2020 PM-06 25 20 30 10 13 0 3 46 23 40

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 34 31 15 7 11 1 1 66 19 370
2020 PM-01 36 27 19 6 10 2 1 64 16 107
2020 PM-02 38 32 11 5 14 0 0 70 19 37
2020 PM-03 34 31 12 10 10 2 0 67 21 58
2020 PM-04 31 33 16 8 11 0 2 65 19 64
2020 PM-05 42 30 13 3 12 0 0 72 15 60
2020 PM-06 18 45 13 13 8 0 5 66 21 40
2019 PM 22 27 23 11 16 0 0 49 27 315
2019 PM-01 32 22 17 16 13 0 0 55 29 77
2019 PM-02 32 19 29 10 10 0 0 52 19 31
2019 PM-03 13 28 30 7 22 0 0 41 30 54
2019 PM-04 13 29 21 12 23 0 2 43 35 52
2019 PM-05 24 36 16 9 16 0 0 60 24 58
2019 PM-06 15 28 40 5 13 0 0 43 18 40
2018 PM 20 22 21 13 22 0 3 43 35 237
2018 PM-01 24 27 18 6 21 0 3 53 28 62
2018 PM-02 15 15 31 8 23 0 8 33 33 26
2018 PM-03 18 24 24 16 13 3 3 44 31 38
2018 PM-04 7 21 31 14 24 0 3 29 39 29
2018 PM-05 18 23 14 16 30 0 0 41 45 44
2018 PM-06 25 17 19 19 19 0 0 42 39 36
2017 PM 20 21 22 16 19 0 2 42 36 453
2017 PM-01 23 25 21 16 14 2 0 49 30 62
2017 PM-02 25 13 23 5 26 0 8 41 33 39
2017 PM-03 12 16 23 23 25 0 2 29 48 57
2017 PM-04 17 21 27 17 16 1 2 39 34 132
2017 PM-05 24 21 24 17 13 0 2 45 30 97
2017 PM-06 21 30 10 13 25 0 2 52 38 61

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 19 27 25 17 11 1 1 46 29 368
2020 PM-01 26 31 22 12 7 1 1 58 19 105
2020 PM-02 28 25 14 25 8 0 0 53 33 36
2020 PM-03 17 29 31 14 7 2 0 47 21 58
2020 PM-04 17 25 35 14 9 0 0 42 23 65
2020 PM-05 15 25 22 17 20 0 2 41 37 60
2020 PM-06 8 20 20 35 18 0 0 28 53 40
2019 PM 16 29 28 15 12 0 0 45 27 315
2019 PM-01 22 32 17 20 8 0 1 55 28 76
2019 PM-02 19 39 29 3 10 0 0 58 13 31
2019 PM-03 9 28 35 17 11 0 0 37 28 54
2019 PM-04 21 31 23 8 17 0 0 52 25 52
2019 PM-05 12 27 32 17 12 0 0 39 29 59
2019 PM-06 10 18 40 13 20 0 0 28 33 40
2018 PM 19 26 26 15 14 0 0 45 29 238
2018 PM-01 30 14 27 10 19 0 0 44 29 63
2018 PM-02 12 46 23 12 4 0 4 60 16 26
2018 PM-03 18 32 29 11 8 3 0 51 19 38
2018 PM-04 10 41 28 10 10 0 0 52 21 29
2018 PM-05 9 25 25 27 14 0 0 34 41 44
2018 PM-06 19 14 25 19 22 0 0 33 42 36
2017 PM 12 26 28 19 14 0 1 38 33 454
2017 PM-01 19 27 26 17 11 0 2 46 28 63
2017 PM-02 28 18 26 15 10 0 3 47 26 39
2017 PM-03 7 25 35 14 16 2 2 33 31 57
2017 PM-04 14 27 29 17 13 0 0 41 30 132
2017 PM-05 6 30 24 20 21 0 0 36 40 97
2017 PM-06 3 24 28 30 15 0 0 28 44 61

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 33 28 20 12 6 0 1 61 18 369
2020 PM-01 45 28 14 7 3 0 3 76 10 106
2020 PM-02 51 11 14 14 11 0 0 62 24 37
2020 PM-03 28 43 19 7 2 2 0 72 9 58
2020 PM-04 29 28 25 14 3 0 2 58 17 65
2020 PM-05 20 25 22 20 12 0 2 46 32 60
2020 PM-06 13 23 36 18 10 0 0 36 28 39
2019 PM 27 30 25 11 6 0 1 58 17 316
2019 PM-01 33 28 26 3 8 0 3 62 11 76
2019 PM-02 29 35 23 10 3 0 0 65 13 31
2019 PM-03 24 20 35 11 9 0 0 44 20 54
2019 PM-04 36 28 19 8 8 0 2 65 15 53
2019 PM-05 20 36 14 25 3 0 2 57 29 59
2019 PM-06 15 35 35 13 3 0 0 50 15 40
2018 PM 23 30 23 13 9 0 1 54 23 235
2018 PM-01 35 29 11 10 13 0 2 66 23 62
2018 PM-02 27 31 23 8 4 0 8 63 13 26
2018 PM-03 24 39 16 16 3 3 0 65 19 38
2018 PM-04 21 29 36 7 7 0 0 50 14 28
2018 PM-05 9 30 28 21 12 0 0 40 33 43
2018 PM-06 19 19 31 17 14 0 0 39 31 36
2017 PM 17 28 25 20 9 0 1 45 29 448
2017 PM-01 29 25 23 15 5 0 3 56 21 62
2017 PM-02 30 23 23 10 8 0 6 57 19 39
2017 PM-03 13 24 24 31 5 2 2 38 38 55
2017 PM-04 17 32 28 18 5 0 0 49 23 130
2017 PM-05 9 28 25 22 16 1 0 37 38 97
2017 PM-06 8 26 27 23 15 0 0 35 38 60

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 27 21 19 18 12 2 1 49 31 369
2020 PM-01 42 24 12 8 9 4 2 70 17 105
2020 PM-02 32 19 16 14 16 3 0 53 31 37
2020 PM-03 22 17 28 21 9 3 0 41 30 58
2020 PM-04 23 25 22 23 8 0 0 48 31 65
2020 PM-05 20 15 20 22 22 0 2 36 44 60
2020 PM-06 13 20 23 28 18 0 0 33 45 40
2019 PM 22 20 26 16 15 0 1 42 32 314
2019 PM-01 29 18 28 9 13 0 3 49 23 76
2019 PM-02 23 29 29 6 13 0 0 52 19 31
2019 PM-03 15 22 33 13 15 2 0 38 28 54
2019 PM-04 30 9 25 17 19 0 0 40 36 53
2019 PM-05 17 21 19 22 21 0 0 38 43 58
2019 PM-06 10 23 26 31 10 0 0 33 41 39
2018 PM 19 25 19 19 16 0 2 45 36 237
2018 PM-01 29 25 16 8 22 0 0 54 30 63
2018 PM-02 16 20 36 16 4 0 8 39 22 25
2018 PM-03 11 32 21 16 16 3 3 44 33 38
2018 PM-04 17 34 24 10 14 0 0 52 24 29
2018 PM-05 14 23 14 36 11 0 2 37 49 44
2018 PM-06 17 19 11 33 19 0 0 36 53 36
2017 PM 13 19 21 25 19 1 2 33 45 452
2017 PM-01 21 27 21 13 16 0 2 49 30 62
2017 PM-02 20 15 18 10 26 6 5 40 40 39
2017 PM-03 7 23 18 27 21 2 2 31 50 56
2017 PM-04 14 19 27 20 17 2 2 34 38 132
2017 PM-05 11 16 20 33 17 1 1 28 51 97
2017 PM-06 8 12 18 42 20 0 0 20 62 61

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 50 20 14 6 6 1 4 73 13 368
2020 PM-01 63 15 8 4 2 2 7 85 6 105
2020 PM-02 68 8 14 0 11 0 0 76 11 37
2020 PM-03 49 26 12 4 4 2 4 80 7 57
2020 PM-04 52 23 17 3 3 0 2 77 6 65
2020 PM-05 38 17 20 10 12 0 3 57 22 60
2020 PM-06 18 30 18 23 10 0 3 49 33 40
2019 PM 53 21 12 4 4 0 5 78 9 314
2019 PM-01 60 9 12 4 3 0 12 79 8 75
2019 PM-02 68 19 10 0 3 0 0 87 3 31
2019 PM-03 48 26 13 6 4 0 4 77 10 54
2019 PM-04 56 19 13 2 4 0 6 80 6 52
2019 PM-05 47 34 10 2 3 0 3 84 5 59
2019 PM-06 38 23 18 13 10 0 0 60 23 40
2018 PM 49 23 12 3 5 1 7 78 9 235
2018 PM-01 68 8 5 3 6 0 10 84 11 62
2018 PM-02 58 23 8 0 0 0 12 91 0 26
2018 PM-03 41 32 16 3 0 3 5 79 3 37
2018 PM-04 48 28 10 3 0 0 10 85 4 29
2018 PM-05 39 25 18 2 7 5 5 70 10 44
2018 PM-06 29 31 20 6 14 0 0 60 20 35
2017 PM 42 24 16 6 4 1 7 71 11 451
2017 PM-01 56 12 10 3 0 0 19 84 4 63
2017 PM-02 62 10 15 3 3 0 8 78 6 39
2017 PM-03 38 23 9 9 5 5 11 72 17 56
2017 PM-04 47 27 15 3 2 1 5 79 6 131
2017 PM-05 33 31 20 4 7 0 4 67 12 96
2017 PM-06 21 26 30 18 5 0 0 47 23 61

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 31 28 20 11 9 0 1 59 20 370
2020 PM-01 39 28 14 8 8 1 2 69 17 106
2020 PM-02 43 19 14 11 14 0 0 62 24 37
2020 PM-03 26 40 17 12 5 0 0 66 17 58
2020 PM-04 32 28 28 6 6 0 0 60 12 65
2020 PM-05 20 27 25 18 10 0 0 47 28 60
2020 PM-06 18 25 28 18 13 0 0 43 30 40
2019 PM 36 26 22 6 10 0 0 63 16 315
2019 PM-01 49 16 20 4 11 1 0 65 15 76
2019 PM-02 39 23 29 3 6 0 0 61 10 31
2019 PM-03 36 25 30 2 8 0 0 60 9 53
2019 PM-04 28 40 19 6 8 0 0 68 13 53
2019 PM-05 29 34 15 8 12 0 2 64 21 59
2019 PM-06 33 20 20 13 15 0 0 53 28 40
2018 PM 32 30 15 8 12 0 2 64 21 235
2018 PM-01 41 27 10 6 13 0 3 70 20 63
2018 PM-02 58 15 8 8 4 0 8 79 13 26
2018 PM-03 19 47 8 6 14 3 3 71 21 36
2018 PM-04 21 34 24 14 7 0 0 55 21 29
2018 PM-05 25 32 16 11 16 0 0 57 27 44
2018 PM-06 29 20 31 3 17 0 0 49 20 35
2017 PM 24 33 20 15 7 0 0 57 23 451
2017 PM-01 34 29 27 5 7 0 0 62 11 62
2017 PM-02 38 19 12 23 3 3 3 60 27 39
2017 PM-03 12 40 23 16 9 0 0 53 25 57
2017 PM-04 29 37 18 11 5 0 0 66 16 131
2017 PM-05 16 31 20 21 11 0 0 47 32 97
2017 PM-06 18 33 22 20 7 0 0 51 27 60

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 31 23 17 11 9 0 9 59 23 369
2020 PM-01 34 18 15 11 8 0 13 60 22 105
2020 PM-02 38 27 11 5 19 0 0 65 24 37
2020 PM-03 33 26 14 7 5 0 16 69 14 58
2020 PM-04 40 25 18 11 3 0 3 67 14 65
2020 PM-05 17 25 23 12 13 0 10 46 28 60
2020 PM-06 20 23 18 20 13 0 8 46 35 40

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 41 32 15 5 4 2 1 76 9 369
2020 PM-01 43 29 10 6 3 5 4 79 9 106
2020 PM-02 46 32 16 5 0 0 0 78 5 37
2020 PM-03 38 31 21 3 2 3 2 73 5 58
2020 PM-04 42 31 14 6 6 0 0 73 13 64
2020 PM-05 40 35 13 5 7 0 0 75 12 60
2020 PM-06 40 33 20 8 0 0 0 73 8 40
2019 PM 31 35 18 8 7 1 1 67 15 316
2019 PM-01 36 25 20 8 9 1 1 62 18 76
2019 PM-02 39 26 26 3 3 3 0 67 7 31
2019 PM-03 24 28 24 11 13 0 0 52 24 54
2019 PM-04 26 43 19 6 6 0 0 70 11 53
2019 PM-05 32 42 8 10 5 0 2 76 16 59
2019 PM-06 28 48 13 8 5 0 0 75 13 40
2018 PM 29 35 17 11 7 1 1 65 18 237
2018 PM-01 32 29 16 13 10 0 0 61 23 62
2018 PM-02 35 27 31 4 0 0 4 64 4 26
2018 PM-03 21 42 13 13 5 5 0 67 19 38
2018 PM-04 34 34 21 10 0 0 0 69 10 29
2018 PM-05 30 36 14 7 9 2 2 69 17 44
2018 PM-06 22 39 11 17 11 0 0 61 28 36
2017 PM 22 34 21 15 7 1 2 57 22 452
2017 PM-01 25 23 25 20 3 2 2 50 24 63
2017 PM-02 20 49 10 13 5 0 3 71 19 39
2017 PM-03 19 30 21 21 5 2 2 51 27 57
2017 PM-04 19 32 25 15 6 1 2 52 22 130
2017 PM-05 24 37 16 9 12 0 1 62 22 97
2017 PM-06 26 40 19 10 5 0 0 66 15 61

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 30 32 21 9 5 1 2 64 15 369
2020 PM-01 36 30 17 7 5 2 4 70 12 105
2020 PM-02 49 24 14 11 3 0 0 73 14 37
2020 PM-03 24 38 26 5 5 0 2 63 11 58
2020 PM-04 23 34 25 12 5 0 2 58 17 65
2020 PM-05 25 33 20 12 8 0 2 59 20 60
2020 PM-06 20 35 28 10 5 0 3 56 15 40
2019 PM 23 37 20 10 9 1 0 61 19 315
2019 PM-01 26 36 19 9 9 0 0 62 18 77
2019 PM-02 39 16 32 6 3 3 0 57 10 31
2019 PM-03 17 34 17 15 13 4 0 53 29 53
2019 PM-04 27 38 19 6 10 0 0 65 15 52
2019 PM-05 19 46 14 14 7 0 2 66 21 59
2019 PM-06 18 45 25 5 8 0 0 63 13 40
2018 PM 21 32 23 13 9 1 1 54 22 237
2018 PM-01 31 31 21 8 10 0 0 61 18 62
2018 PM-02 27 23 35 4 4 0 8 54 8 26
2018 PM-03 16 32 29 13 8 3 0 49 22 38
2018 PM-04 21 41 24 14 0 0 0 62 14 29
2018 PM-05 16 27 27 11 14 5 0 45 26 44
2018 PM-06 14 39 3 31 14 0 0 53 44 36
2017 PM 17 28 26 18 9 0 1 45 28 453
2017 PM-01 23 23 31 13 8 0 2 48 21 63
2017 PM-02 30 26 20 13 8 0 3 58 21 39
2017 PM-03 19 31 21 19 7 2 0 52 27 57
2017 PM-04 15 23 28 27 5 1 2 38 33 131
2017 PM-05 17 28 26 14 16 0 0 44 30 97
2017 PM-06 8 36 30 13 13 0 0 44 26 61

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 40 30 16 8 5 0 1 71 13 369
2020 PM-01 45 26 15 7 3 1 3 75 10 106
2020 PM-02 51 22 16 8 3 0 0 73 11 37
2020 PM-03 34 40 10 10 5 0 0 74 16 58
2020 PM-04 31 29 25 9 5 0 2 61 14 65
2020 PM-05 37 37 14 5 7 0 0 75 12 59
2020 PM-06 38 30 15 13 5 0 0 68 18 40
2019 PM 35 33 15 8 8 1 0 69 17 316
2019 PM-01 40 25 13 9 10 1 1 67 20 77
2019 PM-02 45 32 10 10 3 0 0 77 13 31
2019 PM-03 20 35 19 15 9 2 0 57 25 54
2019 PM-04 21 45 21 4 9 0 0 66 13 53
2019 PM-05 41 34 7 7 10 0 0 76 17 58
2019 PM-06 45 30 18 5 3 0 0 75 8 40
2018 PM 26 28 22 13 8 1 1 56 22 236
2018 PM-01 27 27 16 16 11 0 2 56 28 62
2018 PM-02 35 35 15 8 4 0 4 72 12 26
2018 PM-03 21 26 32 13 5 3 0 49 19 38
2018 PM-04 24 28 31 14 3 0 0 52 17 29
2018 PM-05 27 25 23 5 18 2 0 53 23 44
2018 PM-06 23 34 23 17 3 0 0 57 20 35
2017 PM 24 26 21 15 11 1 2 51 27 452
2017 PM-01 32 29 16 14 6 2 2 63 20 62
2017 PM-02 39 23 23 3 7 0 5 65 10 39
2017 PM-03 21 23 30 16 7 0 4 45 24 57
2017 PM-04 17 21 27 18 14 1 2 39 33 131
2017 PM-05 25 25 16 18 15 0 1 50 33 97
2017 PM-06 23 38 17 12 10 2 0 61 22 61

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 54 20 13 8 4 1 1 75 12 369
2020 PM-01 48 26 12 7 4 1 2 77 11 106
2020 PM-02 58 8 11 17 6 0 0 67 22 36
2020 PM-03 57 16 14 10 2 2 0 74 12 58
2020 PM-04 52 22 17 6 3 0 0 74 9 65
2020 PM-05 63 18 8 7 3 0 0 82 10 60
2020 PM-06 45 25 18 8 5 0 0 70 13 40
2019 PM 40 30 13 9 7 0 0 71 16 313
2019 PM-01 32 26 11 17 14 0 0 58 32 76
2019 PM-02 39 32 16 0 10 3 0 73 10 31
2019 PM-03 30 33 19 7 11 0 0 63 19 54
2019 PM-04 39 43 6 8 4 0 0 82 12 51
2019 PM-05 54 22 19 3 2 0 0 76 5 59
2019 PM-06 49 28 13 10 0 0 0 77 10 39

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 29 32 23 10 5 1 1 62 15 368
2020 PM-01 30 34 16 12 5 1 2 66 17 106
2020 PM-02 32 16 32 14 5 0 0 49 19 37
2020 PM-03 33 30 18 12 7 0 0 63 19 57
2020 PM-04 25 35 22 9 9 0 0 60 18 65
2020 PM-05 29 37 29 3 2 0 0 66 5 59
2020 PM-06 28 35 33 3 0 3 0 64 3 40

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 27 32 19 13 7 1 1 60 20 369
2020 PM-01 34 29 17 13 3 1 3 65 17 105
2020 PM-02 46 24 11 11 8 0 0 70 19 37
2020 PM-03 24 41 12 9 12 2 0 67 21 58
2020 PM-04 25 28 26 15 6 0 0 52 22 65
2020 PM-05 22 38 20 13 7 0 0 60 20 60
2020 PM-06 13 30 33 15 10 0 0 43 25 40
2019 PM 34 33 14 8 9 0 1 69 17 316
2019 PM-01 40 31 12 3 12 0 3 73 15 77
2019 PM-02 58 16 10 10 3 3 0 77 13 31
2019 PM-03 19 41 17 7 15 0 2 60 23 54
2019 PM-04 28 42 15 9 6 0 0 70 15 53
2019 PM-05 37 29 15 10 7 0 2 67 17 59
2019 PM-06 31 36 13 15 5 0 0 67 21 39
2018 PM 26 29 26 9 7 1 2 57 17 235
2018 PM-01 28 26 23 11 8 0 3 56 20 61
2018 PM-02 27 31 27 4 4 0 8 63 8 26
2018 PM-03 26 29 26 11 5 3 0 57 16 38
2018 PM-04 24 38 31 3 3 0 0 62 7 29
2018 PM-05 16 33 28 7 14 2 0 50 21 43
2018 PM-06 36 17 25 17 3 0 3 54 20 36
2017 PM 26 34 19 12 7 0 2 61 19 450
2017 PM-01 36 27 16 11 7 0 3 65 19 63
2017 PM-02 41 33 8 10 5 0 3 76 16 39
2017 PM-03 18 36 27 9 5 2 4 57 15 56
2017 PM-04 25 34 20 14 5 1 2 59 20 131
2017 PM-05 24 39 18 12 7 0 1 63 19 96
2017 PM-06 22 33 25 12 8 0 0 55 20 60

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 48 28 13 5 4 1 2 77 10 365
2020 PM-01 52 21 10 7 6 2 2 76 13 105
2020 PM-02 54 22 14 8 3 0 0 76 11 37
2020 PM-03 48 31 7 5 7 0 2 81 12 58
2020 PM-04 39 39 14 5 3 0 0 78 8 64
2020 PM-05 42 31 15 5 2 0 5 77 7 59
2020 PM-06 53 24 21 0 0 0 3 78 0 38
2019 PM 50 26 12 6 3 0 3 78 9 316
2019 PM-01 45 23 14 8 4 0 5 73 12 77
2019 PM-02 63 27 3 3 0 3 0 93 3 30
2019 PM-03 39 28 17 2 11 0 4 69 13 54
2019 PM-04 47 28 9 11 2 0 2 77 13 53
2019 PM-05 58 20 15 5 0 0 2 79 5 59
2019 PM-06 58 30 8 3 3 0 0 88 5 40
2018 PM 44 27 12 7 5 0 3 74 13 236
2018 PM-01 41 26 11 5 8 0 8 73 14 61
2018 PM-02 54 19 8 12 0 0 8 79 13 26
2018 PM-03 53 24 13 3 5 3 0 78 8 38
2018 PM-04 31 31 21 7 7 0 3 64 14 29
2018 PM-05 45 27 11 11 5 0 0 73 16 44
2018 PM-06 42 36 11 8 3 0 0 78 11 36
2017 PM 49 25 14 7 4 1 0 76 10 452
2017 PM-01 42 28 11 12 2 2 3 74 15 63
2017 PM-02 66 21 10 2 0 0 0 88 2 39
2017 PM-03 38 30 9 11 11 2 0 69 22 56
2017 PM-04 53 24 16 6 1 1 0 77 7 131
2017 PM-05 51 21 17 6 5 0 0 72 11 97
2017 PM-06 49 33 13 2 3 0 0 82 5 61

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 33 40 17 6 4 0 1 73 10 367
2020 PM-01 36 38 14 4 6 1 2 76 10 106
2020 PM-02 47 17 25 11 0 0 0 64 11 36
2020 PM-03 31 43 12 5 9 0 0 74 14 58
2020 PM-04 27 48 14 9 2 0 0 75 11 64
2020 PM-05 30 45 15 5 5 0 0 75 10 60
2020 PM-06 28 38 28 5 0 0 0 67 5 39

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 66 18 5 2 2 1 5 90 4 368
2020 PM-01 63 21 7 1 4 2 3 88 5 106
2020 PM-02 76 5 11 3 3 0 3 83 6 37
2020 PM-03 69 21 2 3 2 0 3 93 5 58
2020 PM-04 66 22 5 5 0 0 3 90 5 64
2020 PM-05 63 20 7 3 0 0 7 89 4 60
2020 PM-06 69 15 3 0 0 0 13 97 0 39
2019 PM 71 12 7 3 2 1 5 89 4 314
2019 PM-01 71 11 8 3 3 0 5 86 6 75
2019 PM-02 71 19 6 0 0 3 0 93 0 31
2019 PM-03 64 17 8 2 4 2 4 86 6 53
2019 PM-04 58 17 9 6 2 0 8 82 8 53
2019 PM-05 80 8 5 3 0 0 3 91 4 59
2019 PM-06 85 3 3 0 0 0 10 97 0 40
2018 PM 64 16 6 4 3 1 5 85 8 237
2018 PM-01 56 23 5 5 5 2 5 84 10 62
2018 PM-02 73 4 4 4 0 4 12 91 5 26
2018 PM-03 61 18 5 5 5 3 3 83 11 38
2018 PM-04 62 17 7 0 7 0 7 85 7 29
2018 PM-05 68 14 9 5 2 0 2 84 7 44
2018 PM-06 69 14 8 6 0 0 3 86 6 36

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 79 7 5 3 1 1 4 90 5 366
2020 PM-01 80 7 6 1 2 1 4 91 3 106
2020 PM-02 83 14 3 0 0 0 0 97 0 36
2020 PM-03 81 9 0 5 2 2 2 93 7 58
2020 PM-04 77 8 8 5 0 2 2 87 5 64
2020 PM-05 80 2 3 7 3 0 5 86 11 59
2020 PM-06 74 5 5 3 0 0 13 91 3 39
2019 PM 72 12 4 4 5 1 2 87 9 314
2019 PM-01 79 5 4 4 5 0 3 86 10 75
2019 PM-02 68 6 10 3 10 3 0 77 13 31
2019 PM-03 63 24 0 6 6 2 0 89 11 54
2019 PM-04 60 19 6 6 2 4 4 86 8 53
2019 PM-05 76 9 5 2 7 0 2 86 9 58
2019 PM-06 85 13 0 0 3 0 0 98 3 40
2018 PM 68 12 8 3 6 1 1 82 10 234
2018 PM-01 63 17 8 3 7 2 0 81 10 59
2018 PM-02 73 15 8 0 0 0 4 92 0 26
2018 PM-03 63 8 13 3 8 3 3 75 11 38
2018 PM-04 66 10 14 3 0 3 3 81 4 29
2018 PM-05 75 9 2 0 14 0 0 84 14 44
2018 PM-06 67 14 6 11 3 0 0 81 14 36
2017 PM 64 15 6 7 5 1 3 82 12 453
2017 PM-01 67 9 5 7 3 1 8 84 11 63
2017 PM-02 67 13 10 5 0 0 5 84 5 39
2017 PM-03 65 11 4 11 5 2 4 80 17 57
2017 PM-04 61 18 6 7 6 1 1 81 13 132
2017 PM-05 60 17 5 9 5 0 3 80 15 96
2017 PM-06 72 15 5 2 7 0 0 87 8 61

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 71 17 6 3 1 1 2 90 4 366
2020 PM-01 70 20 7 1 0 1 2 92 1 106
2020 PM-02 76 16 8 0 0 0 0 92 0 37
2020 PM-03 79 11 2 4 2 0 4 93 6 56
2020 PM-04 67 17 13 2 0 2 0 86 2 64
2020 PM-05 72 13 3 5 3 0 3 88 9 60
2020 PM-06 62 23 5 5 0 0 5 89 5 39
2019 PM 50 30 10 4 4 0 1 81 8 315
2019 PM-01 53 26 17 0 3 0 1 80 3 76
2019 PM-02 45 29 10 6 6 0 3 77 13 31
2019 PM-03 46 35 4 4 9 0 2 83 13 54
2019 PM-04 53 32 11 0 4 0 0 85 4 53
2019 PM-05 50 28 10 9 2 0 2 79 11 58
2019 PM-06 53 28 8 10 3 0 0 80 13 40
2018 PM 53 26 10 6 2 1 1 81 8 235
2018 PM-01 56 30 8 5 2 0 0 85 7 61
2018 PM-02 38 38 15 4 0 0 4 80 4 26
2018 PM-03 41 35 3 16 3 3 0 78 19 37
2018 PM-04 52 31 3 7 0 3 3 89 7 29
2018 PM-05 57 14 18 5 5 2 0 72 9 44
2018 PM-06 67 17 11 3 0 0 3 86 3 36
2017 PM 49 28 11 6 4 0 2 79 9 453
2017 PM-01 50 24 15 2 5 0 4 78 6 63
2017 PM-02 57 18 18 3 3 0 3 76 5 39
2017 PM-03 46 23 16 7 5 0 4 71 13 57
2017 PM-04 48 33 8 8 2 0 1 81 10 131
2017 PM-05 50 27 9 5 5 0 4 80 11 97
2017 PM-06 50 33 10 5 2 0 0 83 7 61

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 70 19 5 4 2 0 2 90 5 367
2020 PM-01 71 17 5 1 3 1 3 91 4 106
2020 PM-02 84 11 5 0 0 0 0 95 0 37
2020 PM-03 72 16 3 5 2 0 2 89 7 58
2020 PM-04 58 27 6 9 0 0 0 84 9 64
2020 PM-05 69 19 2 5 3 0 2 90 9 59
2020 PM-06 69 21 8 0 0 0 3 92 0 39
2019 PM 59 22 9 4 5 0 1 82 9 314
2019 PM-01 53 21 18 4 4 0 0 74 8 76
2019 PM-02 58 23 6 3 6 3 0 83 10 31
2019 PM-03 52 26 6 6 9 0 2 79 15 54
2019 PM-04 62 26 6 4 2 0 0 89 6 53
2019 PM-05 55 22 10 3 7 0 2 79 11 58
2019 PM-06 83 13 3 3 0 0 0 95 3 40
2018 PM 52 18 13 5 9 1 1 72 14 234
2018 PM-01 54 15 16 3 11 0 0 69 15 61
2018 PM-02 50 35 4 8 0 0 4 88 8 26
2018 PM-03 42 22 14 11 8 3 0 66 20 36
2018 PM-04 48 24 14 7 3 0 3 75 11 29
2018 PM-05 64 5 14 0 16 2 0 70 16 44
2018 PM-06 53 22 11 6 8 0 0 75 14 36
2017 PM 56 18 9 6 8 0 2 76 15 452
2017 PM-01 62 13 6 10 6 0 3 78 16 62
2017 PM-02 67 8 10 13 0 0 3 77 13 39
2017 PM-03 46 21 11 7 11 0 5 70 19 57
2017 PM-04 53 23 8 5 9 0 1 77 15 131
2017 PM-05 50 20 13 4 9 0 3 72 14 97
2017 PM-06 65 16 5 3 10 0 0 82 13 61

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 59 10 4 2 1 0 22 90 5 365
2020 PM-01 64 4 2 1 0 1 28 96 1 106
2020 PM-02 65 5 3 0 0 0 27 96 0 37
2020 PM-03 59 10 5 0 2 0 24 91 2 58
2020 PM-04 59 13 3 2 0 0 24 94 2 63
2020 PM-05 61 8 3 2 5 0 20 87 9 59
2020 PM-06 37 32 16 13 0 0 3 70 14 38
2019 PM 52 13 3 3 4 0 26 88 8 313
2019 PM-01 58 7 3 0 1 0 32 94 2 76
2019 PM-02 48 6 6 0 0 3 35 89 0 31
2019 PM-03 57 7 0 4 4 0 28 90 10 54
2019 PM-04 48 10 2 0 4 0 37 91 6 52
2019 PM-05 53 14 4 5 7 0 18 81 15 57
2019 PM-06 43 40 3 8 5 0 3 85 13 40
2018 PM 47 12 4 3 1 1 32 88 6 234
2018 PM-01 52 3 2 0 0 0 43 97 0 61
2018 PM-02 42 0 0 0 0 0 58 100 0 26
2018 PM-03 47 17 3 3 3 3 25 88 8 36
2018 PM-04 45 7 0 0 0 0 48 100 0 29
2018 PM-05 39 20 5 9 2 2 23 79 15 44
2018 PM-06 56 22 11 3 3 0 6 82 6 36
2017 PM 48 12 7 4 2 0 27 82 8 452
2017 PM-01 51 3 3 3 0 2 38 90 5 63
2017 PM-02 54 8 8 0 3 0 28 86 4 39
2017 PM-03 45 11 4 4 0 0 36 89 6 55
2017 PM-04 53 7 6 1 3 0 30 86 5 132
2017 PM-05 42 20 5 6 2 0 25 82 11 97
2017 PM-06 41 26 18 7 5 0 3 69 12 61

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 70 19 5 3 1 1 2 91 4 369
2020 PM-01 79 9 2 2 1 3 5 95 3 105
2020 PM-02 70 16 5 8 0 0 0 86 8 37
2020 PM-03 72 21 5 0 0 0 2 95 0 58
2020 PM-04 68 25 6 2 0 0 0 92 2 65
2020 PM-05 60 25 5 8 2 0 0 85 10 60
2020 PM-06 63 28 10 0 0 0 0 90 0 40
2019 PM 61 23 11 1 2 0 1 85 4 314
2019 PM-01 63 27 8 0 1 0 1 91 1 75
2019 PM-02 84 6 3 0 3 3 0 93 3 31
2019 PM-03 56 26 9 2 4 0 4 85 6 54
2019 PM-04 62 26 6 2 4 0 0 89 6 53
2019 PM-05 52 21 22 3 0 0 2 74 4 58
2019 PM-06 58 23 18 0 3 0 0 80 3 40
2018 PM 61 21 6 2 0 1 9 91 2 233
2018 PM-01 70 20 3 2 0 0 5 95 2 60
2018 PM-02 54 23 0 0 4 0 19 95 5 26
2018 PM-03 54 24 11 0 0 5 5 88 0 37
2018 PM-04 48 28 3 3 0 0 17 92 4 29
2018 PM-05 55 20 14 2 0 2 7 83 3 44
2018 PM-06 72 17 3 3 0 0 6 94 3 36
2017 PM 58 21 9 4 1 1 6 84 6 452
2017 PM-01 63 14 3 3 2 0 16 91 5 63
2017 PM-02 75 8 8 8 0 0 3 84 8 39
2017 PM-03 51 11 18 9 4 4 5 67 13 57
2017 PM-04 58 22 12 4 1 1 3 82 5 130
2017 PM-05 56 26 4 4 2 1 7 89 7 97
2017 PM-06 55 33 10 0 0 0 2 90 0 61

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 67 15 7 4 4 0 3 85 8 369
2020 PM-01 57 15 11 8 6 1 2 75 14 105
2020 PM-02 84 8 3 3 3 0 0 92 5 37
2020 PM-03 59 21 10 3 3 0 3 82 7 58
2020 PM-04 72 14 3 5 5 0 2 88 9 65
2020 PM-05 73 17 5 2 2 0 2 92 3 60
2020 PM-06 73 15 3 3 0 0 8 95 3 40
2019 PM 74 9 4 3 7 1 2 86 10 315
2019 PM-01 61 7 5 7 16 1 4 71 24 76
2019 PM-02 71 13 6 3 3 3 0 87 7 31
2019 PM-03 65 13 2 4 13 2 2 81 17 54
2019 PM-04 77 9 6 2 4 2 0 88 6 53
2019 PM-05 84 10 2 2 0 0 2 96 2 58
2019 PM-06 98 3 0 0 0 0 0 100 0 40
2018 PM 62 13 6 4 9 1 6 80 14 235
2018 PM-01 51 13 10 5 18 0 3 66 24 61
2018 PM-02 50 12 4 12 8 0 15 73 23 26
2018 PM-03 46 19 11 8 11 3 3 69 20 37
2018 PM-04 59 10 3 0 10 0 17 83 13 29
2018 PM-05 82 9 2 2 0 2 2 95 2 44
2018 PM-06 86 11 3 0 0 0 0 97 0 36
2017 PM 60 17 9 4 5 1 4 80 10 452
2017 PM-01 53 13 11 8 6 2 8 73 15 63
2017 PM-02 67 13 8 5 3 0 5 84 8 39
2017 PM-03 54 16 9 7 9 0 5 74 17 56
2017 PM-04 54 18 13 4 6 2 3 76 11 131
2017 PM-05 65 17 6 3 4 0 4 86 8 97
2017 PM-06 70 20 5 2 2 0 2 92 3 61

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 41 31 13 10 4 0 1 73 14 370
2020 PM-01 44 25 10 13 4 0 3 72 17 106
2020 PM-02 54 19 8 16 3 0 0 73 19 37
2020 PM-03 33 40 16 7 5 0 0 72 12 58
2020 PM-04 42 35 11 6 5 0 2 78 11 65
2020 PM-05 37 30 18 8 7 0 0 67 15 60
2020 PM-06 40 38 13 8 0 0 3 79 8 40
2019 PM 50 28 13 4 4 0 1 79 7 314
2019 PM-01 58 18 12 5 5 0 1 77 11 76
2019 PM-02 48 29 13 6 0 3 0 80 7 31
2019 PM-03 56 28 9 4 4 0 0 83 7 54
2019 PM-04 40 43 9 4 4 0 0 83 8 53
2019 PM-05 42 30 19 4 4 0 2 73 7 57
2019 PM-06 50 28 20 0 3 0 0 78 3 40
2018 PM 48 23 15 6 3 1 3 74 10 235
2018 PM-01 52 16 15 8 7 0 2 70 15 61
2018 PM-02 42 23 12 15 0 0 8 71 17 26
2018 PM-03 43 22 16 5 5 5 3 71 12 37
2018 PM-04 31 34 21 3 3 0 7 70 7 29
2018 PM-05 55 20 16 7 2 0 0 75 9 44
2018 PM-06 56 28 14 0 0 0 3 86 0 36
2017 PM 50 29 12 5 2 1 2 81 7 452
2017 PM-01 53 27 9 3 0 2 6 86 4 63
2017 PM-02 49 21 17 10 0 0 3 72 10 39
2017 PM-03 36 34 7 12 7 0 4 72 20 56
2017 PM-04 50 32 9 3 2 2 2 86 5 131
2017 PM-05 53 27 16 2 1 1 0 80 3 97
2017 PM-06 51 31 12 7 0 0 0 82 7 61

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 32 41 15 7 3 0 1 74 11 369
2020 PM-01 36 36 14 7 6 0 2 73 13 106
2020 PM-02 41 19 24 11 3 0 3 61 14 37
2020 PM-03 29 48 12 9 2 0 0 78 10 58
2020 PM-04 35 48 11 3 3 0 0 83 6 65
2020 PM-05 32 40 18 7 3 0 0 72 10 60
2020 PM-06 15 59 18 8 0 0 0 74 8 39

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 16 37 28 14 5 0 0 53 19 369
2020 PM-01 19 42 23 9 7 0 0 61 16 106
2020 PM-02 35 14 30 16 5 0 0 49 22 37
2020 PM-03 14 47 23 14 2 0 0 61 16 57
2020 PM-04 12 40 31 15 2 0 0 52 17 65
2020 PM-05 13 28 35 18 5 0 0 42 23 60
2020 PM-06 5 40 30 18 8 0 0 45 25 40
2019 PM 17 35 33 10 5 0 0 52 16 316
2019 PM-01 22 38 25 10 4 1 0 61 14 77
2019 PM-02 20 33 33 10 3 0 0 53 13 30
2019 PM-03 17 28 35 15 6 0 0 44 20 54
2019 PM-04 11 43 34 4 8 0 0 55 11 53
2019 PM-05 14 29 42 10 5 0 0 42 15 59
2019 PM-06 15 40 28 13 5 0 0 55 18 40
2018 PM 11 31 36 14 7 0 0 42 22 238
2018 PM-01 14 33 27 17 8 0 0 48 25 63
2018 PM-02 23 38 35 0 4 0 0 62 4 26
2018 PM-03 11 21 39 21 5 3 0 32 27 38
2018 PM-04 7 34 41 10 7 0 0 41 17 29
2018 PM-05 7 34 34 16 9 0 0 41 25 44
2018 PM-06 8 19 50 14 8 0 0 28 22 36
2017 PM 9 29 37 16 8 0 0 39 24 452
2017 PM-01 15 38 31 7 9 0 0 53 16 63
2017 PM-02 15 31 39 10 5 0 0 46 15 39
2017 PM-03 7 25 39 20 9 0 0 32 29 56
2017 PM-04 11 28 36 19 5 0 1 40 24 131
2017 PM-05 6 28 34 22 10 0 0 34 32 97
2017 PM-06 3 26 46 11 13 0 0 29 24 61

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 14 18 38 23 7 1 0 30 32 367
2020 PM-01 13 13 28 34 10 2 0 44 27 104
2020 PM-02 19 19 28 22 11 0 0 33 39 36
2020 PM-03 12 19 43 17 9 0 0 26 31 58
2020 PM-04 8 20 42 28 3 0 0 31 28 65
2020 PM-05 10 22 50 10 8 0 0 18 32 60
2020 PM-06 23 23 40 13 3 0 0 15 45 40
2019 PM 10 15 35 30 8 0 0 39 26 313
2019 PM-01 9 13 36 22 18 0 1 41 23 76
2019 PM-02 6 16 35 35 6 0 0 42 23 31
2019 PM-03 20 20 24 30 6 0 0 35 41 54
2019 PM-04 8 10 41 35 6 0 0 41 18 51
2019 PM-05 10 14 36 34 7 0 0 41 24 59
2019 PM-06 5 18 46 31 0 0 0 31 23 39
2018 PM 12 19 37 23 9 0 0 32 31 234
2018 PM-01 16 11 42 16 15 0 0 31 27 62
2018 PM-02 4 20 36 24 16 0 0 40 24 25
2018 PM-03 14 19 41 19 5 3 0 25 33 37
2018 PM-04 7 28 28 38 0 0 0 38 34 29
2018 PM-05 9 23 36 30 2 0 0 32 32 44
2018 PM-06 14 23 37 14 11 0 0 26 37 35
2017 PM 10 25 40 19 6 0 0 25 35 453
2017 PM-01 11 14 44 23 8 0 0 31 25 63
2017 PM-02 3 23 44 18 13 0 0 30 26 39
2017 PM-03 14 33 33 16 4 0 0 19 47 57
2017 PM-04 8 23 42 19 8 0 0 27 31 131
2017 PM-05 11 28 39 19 3 0 0 22 39 97
2017 PM-06 12 34 34 18 2 0 0 20 46 61
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 25 52 22 1 67 33 371
2020 PM-01 19 58 21 3 76 24 107
2020 PM-02 27 57 16 0 68 32 37
2020 PM-03 24 47 29 0 66 34 58
2020 PM-04 32 43 25 0 57 43 65
2020 PM-05 25 55 20 0 69 31 60
2020 PM-06 28 53 20 0 66 34 40

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 38 62 93
2020 PM-01 40 60 20
2020 PM-02 40 60 10
2020 PM-03 36 64 14
2020 PM-04 43 57 21
2020 PM-05 27 73 15
2020 PM-06 45 55 11

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 43 19 11 11 8 3 6 68 20 371
2020 PM-01 50 11 11 7 6 6 10 72 14 107
2020 PM-02 41 24 11 5 16 0 3 67 22 37
2020 PM-03 36 24 16 12 7 2 3 64 20 58
2020 PM-04 35 22 9 14 14 3 3 61 30 65
2020 PM-05 53 18 7 12 7 2 2 74 19 60
2020 PM-06 35 25 18 13 0 0 10 67 14 40
2019 PM 34 19 13 11 15 0 8 57 28 313
2019 PM-01 34 16 13 8 10 1 18 61 23 77
2019 PM-02 33 27 20 10 10 0 0 60 20 30
2019 PM-03 35 17 11 19 15 0 4 54 35 54
2019 PM-04 29 21 15 13 15 0 6 53 31 52
2019 PM-05 34 16 16 3 22 0 9 55 28 58
2019 PM-06 38 25 5 15 15 0 3 64 31 40
2018 PM 34 16 14 10 13 1 11 57 27 238
2018 PM-01 41 13 11 11 8 2 14 64 23 63
2018 PM-02 35 19 8 8 19 0 12 61 30 26
2018 PM-03 32 16 24 11 11 3 5 51 23 38
2018 PM-04 31 17 21 10 10 0 10 54 23 29
2018 PM-05 32 14 9 7 23 2 14 54 35 44
2018 PM-06 28 22 14 11 14 0 11 56 28 36

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 13 27 17 20 18 2 2 42 40 92
2020 PM-01 5 35 40 5 10 5 0 42 16 20
2020 PM-02 20 30 20 10 20 0 0 50 30 10
2020 PM-03 14 7 21 29 21 0 7 23 54 14
2020 PM-04 24 19 5 24 29 0 0 43 52 21
2020 PM-05 13 27 7 27 13 7 7 46 46 15
2020 PM-06 0 50 10 30 10 0 0 50 40 10

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 5 22 10 31 31 0 1 27 63 93
2020 PM-01 5 35 5 35 20 0 0 40 55 20
2020 PM-02 0 10 10 30 40 0 10 11 78 10
2020 PM-03 7 14 14 21 43 0 0 21 64 14
2020 PM-04 10 29 0 33 29 0 0 38 62 21
2020 PM-05 7 13 27 20 33 0 0 20 53 15
2020 PM-06 0 18 9 55 18 0 0 18 73 11
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