2020 Public Service Employee Survey Results by Theme for Health Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 56 34 5 5 0 0 0 90 5 136
2020 EX-01 43 41 10 6 0 0 0 84 6 49
2020 EX-02 54 37 3 5 0 0 0 92 5 59
2020 EX-03 79 16 0 5 0 0 0 95 5 19
2019 EX 61 35 2 2 0 0 0 96 2 127
2019 EX-01 47 47 2 4 0 0 0 94 4 53
2019 EX-02 67 31 2 0 0 0 0 98 0 45
2018 EX 60 34 3 1 2 0 0 94 2 122
2018 EX-01 47 48 5 0 0 0 0 95 0 60
2018 EX-02 65 26 3 3 3 0 0 91 6 34
2018 EX-03 80 20 0 0 0 0 0 100 0 15
2017 EX 60 36 1 4 0 0 0 95 4 129
2017 EX-01 59 36 2 3 0 0 0 95 3 61
2017 EX-02 52 45 0 3 0 0 0 97 3 40
2017 EX-03 71 19 0 10 0 0 0 90 10 21
2014 EX 53 37 1 5 3 0 0 90 8 168
2014 EX-01 47 38 2 9 4 0 0 85 12 80
2014 EX-02 61 33 0 2 4 0 0 94 6 54
2014 EX-03 48 48 0 4 0 0 0 96 4 27

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 50 40 4 4 1 0 0 90 6 135
2020 EX-01 39 53 6 2 0 0 0 92 2 49
2020 EX-02 50 36 3 9 2 0 0 86 10 58
2020 EX-03 74 21 0 0 5 0 0 95 5 19
2019 EX 57 32 6 5 1 0 0 89 6 127
2019 EX-01 42 43 9 6 0 0 0 85 6 53
2019 EX-02 58 36 2 4 0 0 0 93 4 45
2018 EX 58 28 7 5 2 0 0 85 7 123
2018 EX-01 48 38 10 5 0 0 0 85 5 61
2018 EX-02 59 24 6 9 3 0 0 82 12 34
2018 EX-03 87 13 0 0 0 0 0 100 0 15
2017 EX 55 30 5 6 3 0 0 85 9 129
2017 EX-01 52 35 5 5 3 0 0 87 8 61
2017 EX-02 50 38 0 8 5 0 0 87 13 40
2017 EX-03 67 10 14 10 0 0 0 76 10 21

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 70 24 5 0 1 0 0 94 1 133
2020 EX-01 65 29 6 0 0 0 0 94 0 49
2020 EX-02 68 25 7 0 0 0 0 93 0 56
2020 EX-03 79 16 0 0 5 0 0 95 5 19
2019 EX 73 24 2 1 0 0 0 98 1 127
2019 EX-01 66 28 4 2 0 0 0 94 2 53
2019 EX-02 73 27 0 0 0 0 0 100 0 45
2018 EX 70 24 4 1 1 0 0 94 2 122
2018 EX-01 62 33 5 0 0 0 0 95 0 60
2018 EX-02 76 18 3 0 3 0 0 94 3 34
2018 EX-03 80 13 7 0 0 0 0 93 0 15
2017 EX 73 24 2 0 1 0 0 98 1 129
2017 EX-01 70 28 2 0 0 0 0 98 0 61
2017 EX-02 72 25 0 0 3 0 0 97 3 40
2017 EX-03 86 10 5 0 0 0 0 95 0 21
2014 EX 75 21 1 2 1 0 0 96 2 167
2014 EX-01 71 25 3 1 0 0 0 96 1 79
2014 EX-02 78 17 0 4 2 0 0 94 6 54
2014 EX-03 78 22 0 0 0 0 0 100 0 27

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 54 34 7 4 1 1 0 89 4 136
2020 EX-01 41 41 14 4 0 0 0 82 4 49
2020 EX-02 56 34 3 3 2 2 0 91 5 59
2020 EX-03 74 21 0 5 0 0 0 95 5 19
2019 EX 63 29 6 2 1 0 0 92 2 127
2019 EX-01 53 36 8 2 2 0 0 89 4 53
2019 EX-02 64 29 4 2 0 0 0 93 2 45
2018 EX 58 36 3 2 2 0 0 93 3 121
2018 EX-01 42 50 7 2 0 0 0 92 2 60
2018 EX-02 65 29 0 3 3 0 0 94 6 34
2018 EX-03 93 7 0 0 0 0 0 100 0 14
2017 EX 59 36 2 1 2 0 0 95 2 128
2017 EX-01 56 40 2 0 2 0 0 97 2 60
2017 EX-02 55 40 3 0 3 0 0 95 3 40
2017 EX-03 71 19 5 5 0 0 0 90 5 21
2014 EX 61 27 2 8 1 0 0 89 9 167
2014 EX-01 55 30 4 11 0 0 0 85 11 80
2014 EX-02 67 26 0 6 2 0 0 93 7 54
2014 EX-03 58 31 4 4 4 0 0 88 8 26

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 56 30 7 5 2 1 0 86 7 135
2020 EX-01 54 35 4 4 2 0 0 90 6 48
2020 EX-02 47 32 8 8 2 2 0 81 10 59
2020 EX-03 68 16 11 0 5 0 0 84 5 19
2019 EX 57 30 6 6 2 0 0 87 7 127
2019 EX-01 49 32 9 8 2 0 0 81 9 53
2019 EX-02 60 29 4 7 0 0 0 89 7 45
2018 EX 61 25 10 2 1 0 1 87 3 124
2018 EX-01 48 39 10 2 0 0 2 88 2 61
2018 EX-02 63 17 14 3 3 0 0 80 6 35
2018 EX-03 93 7 0 0 0 0 0 100 0 15
2017 EX 53 30 12 3 2 0 0 83 5 129
2017 EX-01 45 36 12 5 2 0 0 82 7 61
2017 EX-02 57 25 10 3 5 0 0 82 8 40
2017 EX-03 62 24 14 0 0 0 0 86 0 21
2014 EX 42 39 11 5 3 0 0 81 8 168
2014 EX-01 39 39 15 5 2 0 0 77 7 80
2014 EX-02 43 37 11 6 4 0 0 80 9 54
2014 EX-03 44 44 4 4 4 0 0 89 7 27

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 55 36 2 3 3 1 0 92 6 133
2020 EX-01 53 43 2 0 2 0 0 96 2 47
2020 EX-02 47 41 2 5 3 2 0 89 9 58
2020 EX-03 68 16 5 5 5 0 0 84 11 19
2019 EX 54 34 6 5 1 0 0 89 6 125
2019 EX-01 46 37 8 8 2 0 0 83 10 52
2019 EX-02 50 41 5 5 0 0 0 91 5 44
2018 EX 62 29 4 3 1 0 1 92 4 121
2018 EX-01 47 42 3 5 0 0 2 91 5 59
2018 EX-02 65 24 9 0 3 0 0 88 3 34
2018 EX-03 93 7 0 0 0 0 0 100 0 15
2017 EX 56 30 11 3 1 0 0 85 4 129
2017 EX-01 49 38 8 5 0 0 0 87 5 61
2017 EX-02 57 25 13 3 3 0 0 82 5 40
2017 EX-03 67 19 14 0 0 0 0 86 0 21
2014 EX 44 38 10 4 4 0 0 82 8 168
2014 EX-01 44 36 9 8 4 0 0 80 11 80
2014 EX-02 41 39 15 2 4 0 0 80 6 54
2014 EX-03 44 44 7 0 4 0 0 89 4 27

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 42 24 17 10 3 3 1 69 14 136
2020 EX-01 43 35 12 6 2 0 2 79 8 49
2020 EX-02 34 22 24 14 2 5 0 59 16 59
2020 EX-03 53 16 11 5 11 5 0 72 17 19
2019 EX 46 28 13 6 4 2 1 76 11 127
2019 EX-01 40 30 15 8 6 2 0 71 13 53
2019 EX-02 42 31 16 4 2 2 2 77 7 45
2018 EX 47 24 20 6 2 2 0 73 7 123
2018 EX-01 35 30 25 7 2 2 0 66 8 60
2018 EX-02 51 17 20 9 3 0 0 69 11 35
2018 EX-03 60 20 13 0 0 7 0 86 0 15
2017 EX 44 25 17 11 1 2 1 70 12 128
2017 EX-01 35 26 21 17 0 0 2 62 17 61
2017 EX-02 41 21 21 10 3 5 0 65 14 39
2017 EX-03 76 19 5 0 0 0 0 95 0 21
2014 EX 37 26 21 10 5 2 0 64 15 168
2014 EX-01 33 27 24 9 5 2 0 62 14 80
2014 EX-02 37 22 20 15 4 2 0 60 19 54
2014 EX-03 41 30 15 4 7 4 0 73 12 27
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 83 13 3 1 0 0 1 96 1 136
2020 EX-01 80 16 0 2 0 0 2 98 2 49
2020 EX-02 80 14 7 0 0 0 0 93 0 59
2020 EX-03 100 0 0 0 0 0 0 100 0 19
2019 EX 86 13 1 0 1 0 0 98 1 127
2019 EX-01 83 17 0 0 0 0 0 100 0 53
2019 EX-02 87 13 0 0 0 0 0 100 0 45

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 64 26 5 4 1 0 0 90 5 136
2020 EX-01 57 33 4 4 2 0 0 90 6 49
2020 EX-02 58 29 7 5 2 0 0 86 7 59
2020 EX-03 95 0 5 0 0 0 0 95 0 19
2019 EX 59 28 6 4 2 0 1 88 6 127
2019 EX-01 51 30 11 2 4 0 2 83 6 53
2019 EX-02 58 33 0 9 0 0 0 91 9 45
2018 EX 66 23 4 4 2 0 2 90 6 123
2018 EX-01 66 20 7 5 0 0 3 88 5 61
2018 EX-02 60 34 3 3 0 0 0 94 3 35
2018 EX-03 79 14 0 0 7 0 0 93 7 14
2017 EX 61 22 8 5 4 0 0 83 9 128
2017 EX-01 64 23 7 5 2 0 0 87 7 61
2017 EX-02 59 21 5 8 8 0 0 79 15 39
2017 EX-03 57 24 14 0 5 0 0 81 5 21
2014 EX 60 27 4 4 5 0 0 88 8 168
2014 EX-01 58 30 5 2 5 0 0 88 7 80
2014 EX-02 61 20 6 6 7 0 0 81 13 54
2014 EX-03 67 33 0 0 0 0 0 100 0 27

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 59 31 7 2 1 0 0 90 4 136
2020 EX-01 53 33 10 4 0 0 0 86 4 49
2020 EX-02 56 34 7 0 3 0 0 90 3 59
2020 EX-03 74 21 0 5 0 0 0 95 5 19
2019 EX 60 31 3 4 2 0 1 91 6 127
2019 EX-01 51 38 4 4 2 0 2 90 6 53
2019 EX-02 58 33 2 7 0 0 0 91 7 45
2018 EX 63 25 7 2 2 0 1 89 4 123
2018 EX-01 56 34 7 0 2 0 2 92 2 61
2018 EX-02 66 23 9 0 3 0 0 89 3 35
2018 EX-03 71 7 14 7 0 0 0 79 7 14
2017 EX 62 20 6 9 2 0 0 82 12 129
2017 EX-01 62 25 3 10 0 0 0 87 10 61
2017 EX-02 57 20 8 10 5 0 0 77 15 40
2017 EX-03 67 14 10 5 5 0 0 81 10 21
2014 EX 60 26 4 3 7 0 0 86 10 166
2014 EX-01 64 22 5 2 6 0 0 86 9 80
2014 EX-02 57 25 6 2 11 0 0 81 13 53
2014 EX-03 50 42 0 8 0 0 0 92 8 26

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 54 35 2 6 3 0 0 89 9 136
2020 EX-01 49 45 0 6 0 0 0 94 6 49
2020 EX-02 44 39 5 7 5 0 0 83 12 59
2020 EX-03 79 11 0 5 5 0 0 89 11 19
2019 EX 47 34 10 6 3 0 0 82 9 125
2019 EX-01 42 40 6 8 4 0 0 83 12 52
2019 EX-02 43 34 14 7 2 0 0 77 9 44
2018 EX 53 28 9 7 3 1 0 81 10 123
2018 EX-01 42 37 13 7 2 0 0 78 8 60
2018 EX-02 63 14 9 9 6 0 0 77 14 35
2018 EX-03 67 27 0 7 0 0 0 93 7 15
2017 EX 42 39 8 6 5 0 0 81 12 129
2017 EX-01 38 43 5 10 5 0 0 80 15 61
2017 EX-02 37 45 10 0 8 0 0 83 8 40
2017 EX-03 57 19 10 10 5 0 0 76 14 21
2014 EX 40 42 8 6 3 2 0 83 9 168
2014 EX-01 40 38 9 9 2 2 0 80 11 80
2014 EX-02 37 44 9 2 6 2 0 83 8 54
2014 EX-03 37 56 4 4 0 0 0 93 4 27

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 51 38 2 3 6 0 0 89 9 135
2020 EX-01 41 53 0 4 2 0 0 94 6 49
2020 EX-02 47 36 5 3 9 0 0 83 12 58
2020 EX-03 68 21 0 0 11 0 0 89 11 19
2019 EX 50 35 7 6 2 0 0 85 8 124
2019 EX-01 40 44 4 10 2 0 0 85 12 52
2019 EX-02 44 35 14 7 0 0 0 79 7 43
2018 EX 60 25 8 4 2 0 0 85 7 122
2018 EX-01 49 32 12 5 2 0 0 81 7 59
2018 EX-02 60 29 3 6 3 0 0 89 9 35
2018 EX-03 80 13 7 0 0 0 0 93 0 15
2017 EX 42 38 10 5 5 0 0 80 10 129
2017 EX-01 34 43 10 8 5 0 0 77 13 61
2017 EX-02 40 42 10 0 8 0 0 82 8 40
2017 EX-03 57 24 10 5 5 0 0 81 10 21
2014 EX 36 40 13 7 3 1 0 77 10 168
2014 EX-01 34 44 12 6 2 1 0 79 9 80
2014 EX-02 31 37 15 11 6 0 0 69 17 54
2014 EX-03 44 37 15 4 0 0 0 81 4 27

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 41 40 7 7 5 0 0 81 13 136
2020 EX-01 31 51 4 12 2 0 0 82 14 49
2020 EX-02 39 36 10 7 8 0 0 75 15 59
2020 EX-03 58 32 5 0 5 0 0 89 5 19
2019 EX 37 44 9 6 4 0 0 81 10 125
2019 EX-01 31 50 6 10 4 0 0 81 13 52
2019 EX-02 23 52 14 7 5 0 0 75 11 44
2018 EX 41 40 7 9 2 0 1 82 11 122
2018 EX-01 27 47 10 14 0 0 2 76 14 59
2018 EX-02 40 43 9 6 3 0 0 83 9 35
2018 EX-03 80 20 0 0 0 0 0 100 0 15
2017 EX 32 40 13 9 5 0 0 72 15 129
2017 EX-01 26 41 18 10 5 0 0 67 15 61
2017 EX-02 25 47 8 13 8 0 0 72 20 40
2017 EX-03 52 29 10 5 5 0 0 81 10 21
2014 EX 20 44 19 14 4 1 0 64 17 168
2014 EX-01 22 41 20 11 4 1 0 64 15 80
2014 EX-02 15 41 19 22 4 0 0 56 26 54
2014 EX-03 15 56 19 7 4 0 0 70 11 27

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 38 45 7 6 4 0 0 82 10 136
2020 EX-01 29 53 6 8 4 0 0 82 12 49
2020 EX-02 37 41 10 7 5 0 0 78 12 59
2020 EX-03 53 42 0 0 5 0 0 95 5 19
2019 EX 33 48 8 7 4 0 0 81 11 125
2019 EX-01 25 50 12 8 6 0 0 75 13 52
2019 EX-02 23 59 7 9 2 0 0 82 11 44
2018 EX 36 43 10 8 2 1 0 80 11 123
2018 EX-01 25 50 12 10 2 2 0 76 12 60
2018 EX-02 37 43 11 6 3 0 0 80 9 35
2018 EX-03 53 40 0 7 0 0 0 93 7 15
2017 EX 33 43 11 7 6 0 0 76 13 129
2017 EX-01 25 48 12 10 6 0 0 72 16 61
2017 EX-02 27 50 5 8 10 0 0 77 18 40
2017 EX-03 57 24 19 0 0 0 0 81 0 21
2014 EX 29 46 13 9 3 0 0 75 12 167
2014 EX-01 31 42 14 9 4 0 0 73 13 80
2014 EX-02 30 41 13 13 4 0 0 70 17 54
2014 EX-03 19 65 12 4 0 0 0 85 4 26
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 39 48 7 4 1 0 0 87 6 135
2020 EX-01 35 51 12 2 0 0 0 86 2 49
2020 EX-02 34 52 7 5 2 0 0 86 7 58
2020 EX-03 42 42 0 11 5 0 0 84 16 19
2019 EX 45 39 6 6 3 0 0 84 9 127
2019 EX-01 34 47 8 8 4 0 0 81 11 53
2019 EX-02 40 44 7 7 2 0 0 84 9 45
2018 EX 47 29 12 8 3 0 0 76 11 123
2018 EX-01 42 33 15 10 0 0 0 75 10 60
2018 EX-02 37 37 11 9 6 0 0 74 14 35
2018 EX-03 80 7 13 0 0 0 0 87 0 15
2017 EX 45 28 14 9 5 0 0 73 13 129
2017 EX-01 42 33 12 10 3 0 0 75 13 61
2017 EX-02 45 22 18 8 8 0 0 67 15 40
2017 EX-03 43 29 19 5 5 0 0 71 10 21
2014 EX 39 40 5 10 6 0 0 79 16 168
2014 EX-01 36 39 6 11 7 0 0 75 19 80
2014 EX-02 46 37 6 4 7 0 0 83 11 54
2014 EX-03 30 52 4 15 0 0 0 81 15 27

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 47 42 4 5 1 0 0 90 6 135
2020 EX-01 41 51 4 4 0 0 0 92 4 49
2020 EX-02 45 43 5 5 2 0 0 88 7 58
2020 EX-03 53 32 5 11 0 0 0 84 11 19
2019 EX 57 37 3 2 1 0 0 94 3 126
2019 EX-01 43 45 6 6 0 0 0 89 6 53
2019 EX-02 61 36 2 0 0 0 0 98 0 44
2018 EX 56 33 7 2 2 0 0 89 4 123
2018 EX-01 48 41 7 3 2 0 0 89 5 61
2018 EX-02 56 35 9 0 0 0 0 91 0 34
2018 EX-03 80 13 7 0 0 0 0 93 0 15
2017 EX 52 37 6 2 2 0 0 89 5 128
2017 EX-01 45 43 10 2 0 0 0 88 2 60
2017 EX-02 52 33 5 3 8 0 0 85 10 40
2017 EX-03 71 24 0 5 0 0 0 95 5 21

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 49 37 8 4 1 1 0 87 5 135
2020 EX-01 51 35 10 4 0 0 0 86 4 49
2020 EX-02 43 40 7 7 2 2 0 84 9 58
2020 EX-03 58 37 5 0 0 0 0 95 0 19
2019 EX 52 34 9 2 2 0 1 87 5 127
2019 EX-01 47 32 9 6 4 0 2 81 10 53
2019 EX-02 47 49 4 0 0 0 0 96 0 45
2018 EX 54 33 6 3 2 0 2 89 5 123
2018 EX-01 54 34 5 2 2 0 3 92 3 61
2018 EX-02 49 43 3 6 0 0 0 91 6 35
2018 EX-03 64 14 14 7 0 0 0 79 7 14
2017 EX 50 28 8 10 2 0 0 79 13 127
2017 EX-01 52 27 10 12 0 0 0 78 12 60
2017 EX-02 49 28 7 8 8 0 0 77 15 39
2017 EX-03 48 33 5 14 0 0 0 81 14 21
2014 EX 51 32 5 5 7 0 0 83 12 168
2014 EX-01 54 30 6 4 6 0 0 84 10 80
2014 EX-02 46 31 7 6 9 0 0 78 15 54
2014 EX-03 52 41 0 7 0 0 0 93 7 27

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 40 45 9 5 1 0 1 85 6 134
2020 EX-01 31 53 12 2 0 0 2 85 2 49
2020 EX-02 42 41 7 8 2 0 0 83 10 59
2020 EX-03 47 41 6 6 0 0 0 88 6 17
2019 EX 55 34 6 2 2 1 1 90 4 127
2019 EX-01 47 36 6 4 4 2 2 86 8 53
2019 EX-02 47 47 7 0 0 0 0 93 0 45
2018 EX 46 40 10 4 1 0 0 85 5 124
2018 EX-01 33 46 13 8 0 0 0 79 8 61
2018 EX-02 51 37 11 0 0 0 0 89 0 35
2018 EX-03 60 40 0 0 0 0 0 100 0 15
2017 EX 48 40 4 7 1 0 0 88 8 129
2017 EX-01 44 43 5 7 2 0 0 87 8 61
2017 EX-02 42 45 3 10 0 0 0 87 10 40
2017 EX-03 62 29 5 5 0 0 0 90 5 21
2014 EX 39 41 7 10 2 1 0 81 13 167
2014 EX-01 35 46 4 10 4 1 0 82 14 80
2014 EX-02 43 34 9 11 2 0 0 77 13 53
2014 EX-03 37 48 7 7 0 0 0 85 7 27

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 58 32 4 3 1 1 1 92 4 136
2020 EX-01 55 35 4 4 2 0 0 90 6 49
2020 EX-02 58 31 3 3 2 2 2 91 5 59
2020 EX-03 68 26 5 0 0 0 0 95 0 19

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 31 46 13 6 2 2 0 78 8 134
2020 EX-01 29 55 8 6 2 0 0 84 8 49
2020 EX-02 25 42 18 9 2 5 0 70 11 57
2020 EX-03 37 37 21 0 5 0 0 74 5 19
2019 EX 40 37 14 7 2 0 0 77 9 127
2019 EX-01 26 38 23 9 4 0 0 64 13 53
2019 EX-02 36 44 11 9 0 0 0 80 9 45
2018 EX 40 39 14 6 1 1 0 79 7 124
2018 EX-01 31 38 20 8 2 2 0 70 10 61
2018 EX-02 40 46 11 3 0 0 0 86 3 35
2018 EX-03 53 40 7 0 0 0 0 93 0 15
2017 EX 36 44 11 8 2 0 0 80 9 128
2017 EX-01 30 45 13 10 2 0 0 75 12 60
2017 EX-02 32 48 13 5 3 0 0 80 8 40
2017 EX-03 52 33 5 10 0 0 0 86 10 21
2014 EX 31 42 13 9 5 0 0 73 14 168
2014 EX-01 35 38 12 10 5 0 0 73 15 80
2014 EX-02 31 39 13 9 7 0 0 70 17 54
2014 EX-03 19 56 19 7 0 0 0 74 7 27

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 40 29 10 10 7 1 1 71 18 136
2020 EX-01 33 31 14 12 6 0 4 66 19 49
2020 EX-02 41 27 10 8 10 3 0 70 19 59
2020 EX-03 53 26 0 16 5 0 0 79 21 19
2019 EX 46 34 9 7 3 0 1 80 10 127
2019 EX-01 34 34 11 13 6 0 2 69 19 53
2019 EX-02 44 44 9 2 0 0 0 89 2 45
2018 EX 45 38 7 8 2 0 0 83 10 124
2018 EX-01 33 39 11 15 2 0 0 72 16 61
2018 EX-02 49 43 6 3 0 0 0 91 3 35
2018 EX-03 80 20 0 0 0 0 0 100 0 15
2017 EX 45 29 12 8 5 1 1 75 13 129
2017 EX-01 38 28 13 8 11 0 2 67 20 61
2017 EX-02 47 33 13 8 0 0 0 80 8 40
2017 EX-03 57 24 10 10 0 0 0 81 10 21
2014 EX 36 36 8 8 8 1 2 75 17 167
2014 EX-01 35 36 8 9 10 3 0 73 19 79
2014 EX-02 41 35 9 7 6 0 2 77 13 54
2014 EX-03 30 41 7 7 7 0 7 76 16 27

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 35 18 22 8 12 1 4 56 21 136
2020 EX-01 31 29 18 8 10 0 4 62 19 49
2020 EX-02 41 15 15 8 15 0 5 59 25 59
2020 EX-03 26 5 42 5 11 5 5 35 18 19
2019 EX 35 35 17 4 7 0 2 71 11 127
2019 EX-01 26 38 15 6 11 0 4 67 18 53
2019 EX-02 36 33 24 0 7 0 0 69 7 45

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 63 22 7 3 0 1 4 90 3 136
2020 EX-01 55 35 4 2 0 0 4 94 2 49
2020 EX-02 63 17 10 3 0 0 7 85 4 59
2020 EX-03 68 16 5 5 0 5 0 89 6 19
2019 EX 74 17 7 2 0 0 1 91 2 127
2019 EX-01 66 15 13 4 0 0 2 83 4 53
2019 EX-02 76 20 4 0 0 0 0 96 0 45

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 81 4 3 1 1 3 6 94 2 135
2020 EX-01 81 8 0 0 2 4 4 98 2 48
2020 EX-02 80 2 5 3 0 2 8 91 4 59
2020 EX-03 89 0 5 0 0 5 0 94 0 19
2019 EX 87 6 3 0 0 2 2 97 0 127
2019 EX-01 81 4 6 0 0 6 4 94 0 53
2019 EX-02 91 9 0 0 0 0 0 100 0 45

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 84 5 0 0 0 1 9 100 0 135
2020 EX-01 82 8 0 0 0 0 10 100 0 49
2020 EX-02 83 5 0 0 0 2 10 100 0 58
2020 EX-03 95 0 0 0 0 5 0 100 0 19
2019 EX 91 1 0 2 0 0 6 98 2 127
2019 EX-01 87 0 0 4 0 0 9 96 4 53
2019 EX-02 98 2 0 0 0 0 0 100 0 45

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 56 33 4 5 3 0 0 89 8 133
2020 EX-01 52 40 4 4 0 0 0 92 4 48
2020 EX-02 52 31 5 7 5 0 0 83 12 58
2020 EX-03 74 21 0 0 5 0 0 95 5 19
2019 EX 58 35 2 4 2 0 0 93 6 127
2019 EX-01 43 45 2 8 2 0 0 89 9 53
2019 EX-02 64 31 2 2 0 0 0 96 2 45
2018 EX 64 28 5 1 2 0 0 92 3 123
2018 EX-01 52 39 7 2 0 0 0 92 2 61
2018 EX-02 74 18 6 0 3 0 0 91 3 34
2018 EX-03 87 13 0 0 0 0 0 100 0 15
2017 EX 64 29 2 3 2 0 0 93 5 129
2017 EX-01 56 38 2 5 0 0 0 93 5 61
2017 EX-02 67 25 5 0 3 0 0 92 3 40
2017 EX-03 81 10 0 5 5 0 0 90 10 21
2014 EX 49 38 4 7 2 0 0 87 10 168
2014 EX-01 44 41 4 8 4 0 0 85 11 80
2014 EX-02 52 33 4 9 2 0 0 85 11 54
2014 EX-03 52 44 4 0 0 0 0 96 0 27

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 57 33 4 5 1 0 0 90 6 135
2020 EX-01 47 39 6 8 0 0 0 86 8 49
2020 EX-02 55 36 3 5 0 0 0 91 5 58
2020 EX-03 74 21 0 0 5 0 0 95 5 19
2019 EX 60 33 3 3 1 0 0 93 4 127
2019 EX-01 42 49 4 6 0 0 0 91 6 53
2019 EX-02 67 29 4 0 0 0 0 96 0 45
2018 EX 59 31 5 2 2 0 0 90 5 122
2018 EX-01 48 44 3 5 0 0 0 92 5 61
2018 EX-02 58 27 12 0 3 0 0 85 3 33
2018 EX-03 93 7 0 0 0 0 0 100 0 15
2017 EX 55 34 5 6 0 0 0 89 6 128
2017 EX-01 51 38 3 8 0 0 0 88 8 61
2017 EX-02 53 37 5 5 0 0 0 90 5 40
2017 EX-03 70 20 5 5 0 0 0 90 5 20
2014 EX 46 39 5 7 3 0 0 85 10 168
2014 EX-01 43 44 6 4 4 0 0 86 7 80
2014 EX-02 46 35 4 11 4 0 0 81 15 54
2014 EX-03 52 37 7 4 0 0 0 89 4 27

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 45 43 7 3 1 1 0 88 4 136
2020 EX-01 39 45 12 2 0 2 0 85 2 49
2020 EX-02 37 49 7 5 2 0 0 86 7 59
2020 EX-03 68 26 0 0 5 0 0 95 5 19
2019 EX 48 42 5 5 1 0 0 90 6 125
2019 EX-01 38 46 6 10 0 0 0 85 10 52
2019 EX-02 41 50 7 2 0 0 0 91 2 44
2018 EX 55 31 7 3 2 0 0 87 6 121
2018 EX-01 41 44 10 3 2 0 0 85 5 61
2018 EX-02 56 28 9 3 3 0 0 84 6 32
2018 EX-03 93 0 0 7 0 0 0 93 7 15
2017 EX 54 32 6 6 2 0 1 87 7 128
2017 EX-01 50 38 5 5 2 0 0 88 7 61
2017 EX-02 48 31 10 5 3 0 3 81 8 39
2017 EX-03 67 19 5 10 0 0 0 86 10 21
2014 EX 42 41 7 7 3 0 1 84 10 167
2014 EX-01 41 44 5 8 1 0 1 86 9 79
2014 EX-02 39 39 7 9 6 0 0 78 15 54
2014 EX-03 44 41 11 0 4 0 0 85 4 27

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 45 45 5 4 2 0 0 90 5 133
2020 EX-01 45 43 4 6 2 0 0 87 9 47
2020 EX-02 31 60 5 3 0 0 0 91 3 58
2020 EX-03 68 21 5 0 5 0 0 89 5 19
2019 EX 38 54 6 1 1 1 0 92 2 127
2019 EX-01 28 58 9 2 0 2 0 88 2 53
2019 EX-02 29 64 7 0 0 0 0 93 0 45
2018 EX 51 35 10 2 2 1 0 87 3 124
2018 EX-01 36 48 11 3 0 2 0 85 3 61
2018 EX-02 49 40 9 0 3 0 0 89 3 35
2018 EX-03 87 7 7 0 0 0 0 93 0 15
2017 EX 48 35 9 5 2 1 0 84 7 128
2017 EX-01 41 38 12 10 0 0 0 78 10 61
2017 EX-02 49 41 3 3 3 3 0 92 5 39
2017 EX-03 62 19 14 0 5 0 0 81 5 21

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 25 39 11 18 7 0 0 64 25 132
2020 EX-01 19 49 11 15 6 0 0 68 21 47
2020 EX-02 29 34 8 24 5 0 0 63 29 59
2020 EX-03 35 29 12 6 18 0 0 65 24 17
2019 EX 33 46 5 13 3 0 0 79 17 126
2019 EX-01 29 46 6 15 4 0 0 75 19 52
2019 EX-02 29 44 7 16 4 0 0 73 20 45
2018 EX 39 33 10 15 3 0 1 72 18 124
2018 EX-01 34 36 13 11 5 0 0 70 16 61
2018 EX-02 40 34 6 14 3 0 3 76 18 35
2018 EX-03 67 33 0 0 0 0 0 100 0 15
2017 EX 34 35 11 11 9 0 0 69 20 129
2017 EX-01 33 33 8 15 11 0 0 66 26 61
2017 EX-02 32 35 13 10 10 0 0 67 20 40
2017 EX-03 48 29 14 5 5 0 0 76 10 21
2014 EX 34 38 11 12 5 1 0 72 17 168
2014 EX-01 35 36 10 12 5 1 0 72 18 80
2014 EX-02 37 30 17 11 6 0 0 67 17 54
2014 EX-03 26 52 7 11 4 0 0 78 15 27

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 6 14 19 27 33 0 1 20 61 135
2020 EX-01 4 19 25 31 21 0 0 23 52 48
2020 EX-02 7 12 14 25 42 0 0 19 68 59
2020 EX-03 11 11 16 26 32 0 5 22 61 19
2019 EX 8 18 35 19 19 0 1 26 38 124
2019 EX-01 8 18 31 22 22 0 0 25 43 51
2019 EX-02 0 16 40 18 24 0 2 16 43 45
2018 EX 10 18 23 22 25 0 2 29 48 124
2018 EX-01 7 15 28 25 25 0 2 22 50 61
2018 EX-02 11 23 17 20 26 0 3 35 47 35
2018 EX-03 33 20 20 13 13 0 0 53 27 15
2017 EX 5 25 24 27 19 0 2 30 46 129
2017 EX-01 5 26 20 30 18 0 2 31 48 61
2017 EX-02 3 25 30 28 15 0 0 28 43 40
2017 EX-03 10 14 29 24 24 0 0 24 48 21
2014 EX 7 30 23 21 16 0 3 38 38 168
2014 EX-01 6 30 26 17 17 0 2 37 36 80
2014 EX-02 6 30 19 28 15 0 4 37 44 54
2014 EX-03 7 33 22 19 15 0 4 42 35 27

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 21 79 135
2020 EX-01 39 61 49
2020 EX-02 14 86 58
2020 EX-03 5 95 19

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 53 21 4 4 0 2 16 89 5 135
2020 EX-01 59 24 2 0 0 0 14 98 0 49
2020 EX-02 53 19 7 7 0 3 10 84 8 58
2020 EX-03 37 21 5 11 0 0 26 79 14 19

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 EX 44 29 26 136
2020 EX-01 49 20 31 49
2020 EX-02 39 32 29 59
2020 EX-03 47 37 16 19
2019 EX 50 31 19 127
2019 EX-01 62 11 26 53
2019 EX-02 36 49 16 45
2018 EX 41 38 20 123
2018 EX-01 41 30 30 61
2018 EX-02 41 47 12 34
2018 EX-03 40 53 7 15
2017 EX 48 32 20 128
2017 EX-01 59 22 20 61
2017 EX-02 33 43 23 39
2017 EX-03 52 29 19 21
2014 EX 42 31 27 168
2014 EX-01 41 31 28 80
2014 EX-02 46 30 24 54
2014 EX-03 44 19 37 27

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 EX 10 33 43 3 2 8 60
2020 EX-01 13 50 21 8 4 4 24
2020 EX-02 4 26 57 0 0 13 23
2019 EX 14 38 43 0 0 5 63
2019 EX-01 18 42 36 0 0 3 33
2019 EX-02 6 31 50 0 0 13 16
2018 EX 18 35 43 0 0 4 51
2018 EX-01 20 40 32 0 0 8 25
2018 EX-02 7 50 43 0 0 0 14
2017 EX 13 31 45 5 0 6 62
2017 EX-01 17 28 44 3 0 8 36
2017 EX-02 8 38 46 8 0 0 13
2017 EX-03 9 36 36 9 0 9 11
2014 EX 19 39 31 9 9999 3 70
2014 EX-01 24 40 27 3 9999 6 33
2014 EX-02 20 40 32 8 9999 0 25
2014 EX-03 0 33 42 25 9999 0 12
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 73 22 3 1 1 0 0 95 2 135
2020 EX-01 59 35 6 0 0 0 0 94 0 49
2020 EX-02 74 21 2 3 0 0 0 95 3 58
2020 EX-03 89 5 0 0 5 0 0 95 5 19
2019 EX 76 23 0 1 0 0 0 99 1 126
2019 EX-01 68 32 0 0 0 0 0 100 0 53
2019 EX-02 76 24 0 0 0 0 0 100 0 45
2018 EX 76 22 2 0 1 0 0 98 1 123
2018 EX-01 67 30 3 0 0 0 0 97 0 61
2018 EX-02 79 21 0 0 0 0 0 100 0 34
2018 EX-03 93 7 0 0 0 0 0 100 0 15
2017 EX 74 23 1 2 0 0 0 98 2 129
2017 EX-01 70 26 2 2 0 0 0 97 2 61
2017 EX-02 77 20 0 3 0 0 0 97 3 40
2017 EX-03 81 19 0 0 0 0 0 100 0 21
2014 EX 71 24 2 1 1 0 0 95 2 168
2014 EX-01 68 27 2 1 1 0 0 95 3 80
2014 EX-02 76 19 2 2 2 0 0 94 4 54
2014 EX-03 70 26 4 0 0 0 0 96 0 27

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 42 47 7 4 1 0 0 89 4 135
2020 EX-01 43 43 8 6 0 0 0 86 6 49
2020 EX-02 36 53 7 3 0 0 0 90 3 58
2020 EX-03 53 37 5 0 5 0 0 89 5 19
2019 EX 41 44 9 6 0 0 0 85 6 127
2019 EX-01 32 55 8 6 0 0 0 87 6 53
2019 EX-02 33 47 13 7 0 0 0 80 7 45
2018 EX 47 44 8 2 0 0 0 90 2 124
2018 EX-01 38 48 11 3 0 0 0 85 3 61
2018 EX-02 51 40 9 0 0 0 0 91 0 35
2018 EX-03 60 40 0 0 0 0 0 100 0 15
2017 EX 43 42 12 2 1 0 0 85 3 129
2017 EX-01 42 41 13 3 0 0 0 84 3 61
2017 EX-02 32 50 15 0 3 0 0 82 3 40
2017 EX-03 57 33 5 5 0 0 0 90 5 21
2014 EX 39 43 11 5 1 1 0 82 7 168
2014 EX-01 35 44 13 6 1 1 0 79 8 80
2014 EX-02 41 41 9 7 2 0 0 81 9 54
2014 EX-03 37 52 11 0 0 0 0 89 0 27

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 10 31 40 15 3 1 1 19 41 136
2020 EX-01 6 33 51 10 0 0 0 10 39 49
2020 EX-02 12 29 34 20 3 2 0 24 41 59
2020 EX-03 11 37 26 11 11 0 5 22 50 19
2019 EX 6 21 40 27 6 0 0 32 28 127
2019 EX-01 9 28 40 19 4 0 0 23 38 53
2019 EX-02 7 24 47 20 2 0 0 22 31 45
2018 EX 8 22 41 23 6 0 1 28 30 124
2018 EX-01 7 30 43 18 3 0 0 21 36 61
2018 EX-02 11 23 37 20 6 0 3 26 35 35
2018 EX-03 0 7 40 40 13 0 0 53 7 15
2017 EX 6 30 39 16 6 0 2 23 37 129
2017 EX-01 8 33 40 15 2 0 3 17 42 61
2017 EX-02 5 32 40 18 3 0 3 21 38 40
2017 EX-03 5 24 33 19 19 0 0 38 29 21
2014 EX 8 28 42 16 7 0 0 22 36 167
2014 EX-01 10 23 40 15 11 0 0 26 33 79
2014 EX-02 7 35 43 11 4 0 0 15 43 54
2014 EX-03 4 26 44 26 0 0 0 26 30 27

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 2 16 31 39 11 1 0 51 18 135
2020 EX-01 2 14 39 39 6 0 0 45 16 49
2020 EX-02 3 14 29 38 14 2 0 53 18 58
2020 EX-03 0 21 26 37 16 0 0 53 21 19
2019 EX 2 12 25 35 25 1 0 60 14 127
2019 EX-01 2 17 32 26 21 2 0 48 19 53
2019 EX-02 4 13 20 42 20 0 0 62 18 45
2018 EX 2 11 24 39 24 0 1 64 12 123
2018 EX-01 2 13 27 37 20 0 2 58 15 60
2018 EX-02 0 14 20 37 29 0 0 66 14 35
2018 EX-03 0 0 33 47 20 0 0 67 0 15
2017 EX 3 17 32 29 17 0 2 47 21 129
2017 EX-01 3 13 36 33 10 0 5 45 17 61
2017 EX-02 3 25 30 28 15 0 0 43 28 40
2017 EX-03 5 19 29 24 24 0 0 48 24 21
2014 EX 7 21 35 27 9 1 0 36 29 168
2014 EX-01 9 17 36 29 7 1 0 36 27 80
2014 EX-02 7 24 30 28 11 0 0 39 31 54
2014 EX-03 4 30 41 19 7 0 0 26 33 27

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 9 25 37 23 6 1 0 29 34 136
2020 EX-01 14 37 29 18 2 0 0 20 51 49
2020 EX-02 7 19 42 24 7 2 0 31 26 59
2020 EX-03 5 21 42 26 5 0 0 32 26 19
2019 EX 14 20 37 18 11 0 0 29 34 126
2019 EX-01 23 17 38 15 6 0 0 21 40 52
2019 EX-02 11 31 36 13 9 0 0 22 42 45
2018 EX 15 16 38 21 10 0 0 31 31 124
2018 EX-01 23 15 41 15 7 0 0 21 38 61
2018 EX-02 9 23 43 17 9 0 0 26 31 35
2018 EX-03 0 13 27 47 13 0 0 60 13 15
2017 EX 11 26 37 20 5 0 1 26 37 129
2017 EX-01 13 30 33 20 3 0 2 23 43 61
2017 EX-02 10 22 40 22 5 0 0 27 32 40
2017 EX-03 10 29 38 14 10 0 0 24 38 21
2014 EX 29 25 28 14 5 0 0 19 54 167
2014 EX-01 29 31 24 11 4 0 0 15 61 79
2014 EX-02 33 19 30 13 6 0 0 19 52 54
2014 EX-03 22 22 37 15 4 0 0 19 44 27

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 16 31 46 5 1 0 0 6 48 134
2020 EX-01 16 41 41 2 0 0 0 2 57 49
2020 EX-02 17 25 49 7 2 0 0 8 42 59
2020 EX-03 11 33 44 11 0 0 0 11 44 18
2019 EX 12 25 44 13 6 0 0 19 37 126
2019 EX-01 15 29 46 6 4 0 0 10 44 52
2019 EX-02 11 29 47 11 2 0 0 13 40 45
2018 EX 15 20 43 17 4 0 1 21 36 122
2018 EX-01 20 26 41 10 2 0 2 12 47 61
2018 EX-02 9 23 49 14 6 0 0 20 31 35
2018 EX-03 7 7 29 50 7 0 0 57 14 14
2017 EX 11 31 42 13 3 0 0 16 42 129
2017 EX-01 11 39 37 12 0 0 0 12 51 61
2017 EX-02 10 28 50 10 3 0 0 13 38 40
2017 EX-03 14 19 38 19 10 0 0 29 33 21
2014 EX 16 27 42 13 2 0 0 15 43 168
2014 EX-01 15 22 45 15 2 0 0 17 38 80
2014 EX-02 20 33 31 11 4 0 0 15 54 54
2014 EX-03 11 30 48 11 0 0 0 11 41 27

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 11 29 40 14 2 1 2 17 42 136
2020 EX-01 8 39 35 14 0 2 2 15 49 49
2020 EX-02 14 27 44 10 3 2 0 14 41 59
2020 EX-03 11 21 32 26 5 0 5 33 33 19
2019 EX 9 31 33 15 10 1 0 25 41 127
2019 EX-01 11 34 36 11 6 2 0 17 46 53
2019 EX-02 9 40 36 13 2 0 0 16 49 45
2018 EX 15 24 33 19 10 0 1 29 39 123
2018 EX-01 21 28 25 18 7 0 2 25 50 61
2018 EX-02 12 21 44 21 3 0 0 24 32 34
2018 EX-03 0 13 40 13 33 0 0 47 13 15
2017 EX 13 33 39 12 4 0 0 16 46 129
2017 EX-01 15 34 38 13 0 0 0 13 49 61
2017 EX-02 15 43 37 3 3 0 0 5 58 40
2017 EX-03 10 19 38 19 14 0 0 33 29 21
2014 EX 26 29 32 9 5 0 0 14 54 168
2014 EX-01 28 22 40 7 2 0 0 10 50 80
2014 EX-02 28 31 26 9 6 0 0 15 59 54
2014 EX-03 15 37 26 15 7 0 0 22 52 27

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 5 21 40 28 5 0 2 33 26 132
2020 EX-01 6 23 44 25 2 0 0 27 29 48
2020 EX-02 5 23 32 30 7 0 2 38 29 56
2020 EX-03 0 16 47 37 0 0 0 37 16 19
2019 EX 4 16 39 28 12 1 0 40 20 127
2019 EX-01 4 19 38 26 11 2 0 38 23 53
2019 EX-02 4 22 38 27 9 0 0 36 27 45
2018 EX 4 14 38 25 18 1 1 43 18 124
2018 EX-01 7 13 43 20 15 2 2 36 20 61
2018 EX-02 0 20 34 31 14 0 0 46 20 35
2018 EX-03 0 13 27 33 27 0 0 60 13 15
2017 EX 5 10 46 28 11 0 1 39 15 129
2017 EX-01 7 8 46 31 7 0 1 39 15 61
2017 EX-02 3 17 48 22 10 0 0 32 20 40
2017 EX-03 5 5 52 24 14 0 0 38 10 21
2014 EX 4 15 40 27 14 0 1 41 19 168
2014 EX-01 4 14 40 27 14 0 1 42 18 80
2014 EX-02 4 13 39 31 13 0 0 44 17 54
2014 EX-03 4 22 41 22 11 0 0 33 26 27

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 7 24 46 21 4 0 0 24 30 136
2020 EX-01 10 24 45 16 4 0 0 20 35 49
2020 EX-02 5 27 41 22 5 0 0 27 32 59
2020 EX-03 5 11 63 21 0 0 0 21 16 19
2019 EX 12 29 31 19 9 1 0 28 41 126
2019 EX-01 19 25 30 17 8 2 0 25 44 53
2019 EX-02 9 41 32 14 5 0 0 18 50 44
2018 EX 12 21 40 15 11 1 1 26 34 124
2018 EX-01 16 25 39 8 8 2 2 17 42 61
2018 EX-02 11 17 40 23 9 0 0 31 29 35
2018 EX-03 0 20 33 27 20 0 0 47 20 15
2017 EX 11 23 46 13 5 0 2 19 34 129
2017 EX-01 8 29 46 10 3 0 3 14 39 61
2017 EX-02 18 22 43 15 3 0 0 18 39 40
2017 EX-03 10 10 48 19 14 0 0 33 19 21
2014 EX 22 34 31 8 4 1 0 13 56 167
2014 EX-01 24 35 26 10 4 1 0 14 60 80
2014 EX-02 19 34 34 6 8 0 0 13 53 53
2014 EX-03 19 37 37 7 0 0 0 7 56 27

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 1 9 43 40 7 1 0 47 10 136
2020 EX-01 0 14 47 35 4 0 0 39 14 49
2020 EX-02 0 5 41 46 7 2 0 53 5 59
2020 EX-03 5 5 53 32 5 0 0 37 11 19
2019 EX 9 32 31 22 6 1 0 28 41 127
2019 EX-01 8 32 28 23 8 2 0 31 40 53
2019 EX-02 11 36 29 22 2 0 0 24 47 45

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 28 42 16 9 5 0 0 70 14 134
2020 EX-01 30 34 19 13 4 0 0 64 17 47
2020 EX-02 20 47 17 8 7 0 0 68 15 59
2020 EX-03 37 42 11 5 5 0 0 79 11 19
2019 EX 26 43 20 9 2 1 0 69 11 124
2019 EX-01 19 43 23 11 2 2 0 63 13 53
2019 EX-02 17 48 26 10 0 0 0 64 10 42

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 70 25 2 2 1 1 0 95 2 133
2020 EX-01 67 29 4 0 0 0 0 96 0 48
2020 EX-02 61 30 2 4 2 2 0 93 5 57
2020 EX-03 89 11 0 0 0 0 0 100 0 19
2019 EX 65 29 2 3 1 0 0 94 4 127
2019 EX-01 51 42 2 6 0 0 0 92 6 53
2019 EX-02 69 27 2 2 0 0 0 96 2 45
2018 EX 69 25 2 4 0 0 1 94 4 122
2018 EX-01 62 33 0 3 0 0 2 97 3 61
2018 EX-02 74 18 6 3 0 0 0 91 3 34
2018 EX-03 79 14 0 7 0 0 0 93 7 14
2017 EX 70 24 2 3 1 0 0 95 4 129
2017 EX-01 65 31 0 3 0 0 0 97 3 61
2017 EX-02 77 18 0 3 3 0 0 95 5 40
2017 EX-03 71 19 5 5 0 0 0 90 5 21
2014 EX 63 28 2 3 3 0 1 92 6 168
2014 EX-01 65 27 1 2 2 0 1 94 5 80
2014 EX-02 67 26 2 2 4 0 0 93 6 54
2014 EX-03 56 33 4 4 4 0 0 89 7 27

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 70 27 1 1 1 0 0 97 2 135
2020 EX-01 65 35 0 0 0 0 0 100 0 49
2020 EX-02 64 29 2 3 2 0 0 93 5 58
2020 EX-03 89 11 0 0 0 0 0 100 0 19
2019 EX 63 32 2 2 1 0 0 95 2 125
2019 EX-01 57 39 2 2 0 0 0 96 2 51
2019 EX-02 67 31 2 0 0 0 0 98 0 45
2018 EX 64 30 2 2 1 0 0 94 3 123
2018 EX-01 57 34 5 2 2 0 0 92 3 61
2018 EX-02 71 26 0 3 0 0 0 97 3 34
2018 EX-03 80 13 0 7 0 0 0 93 7 15
2017 EX 58 32 2 5 3 0 0 90 8 129
2017 EX-01 53 36 2 7 3 0 0 88 10 61
2017 EX-02 65 28 0 5 3 0 0 92 8 40
2017 EX-03 62 29 5 0 5 0 0 90 5 21
2014 EX 60 32 3 4 2 0 0 91 6 168
2014 EX-01 63 29 2 5 1 0 0 91 6 80
2014 EX-02 54 37 4 2 4 0 0 91 6 54
2014 EX-03 56 37 4 4 0 0 0 93 4 27

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 67 29 2 1 0 1 0 97 1 134
2020 EX-01 59 39 2 0 0 0 0 98 0 49
2020 EX-02 62 33 2 2 0 2 0 96 2 58
2020 EX-03 89 5 5 0 0 0 0 95 0 19
2019 EX 69 26 3 1 1 0 0 95 2 127
2019 EX-01 58 36 4 2 0 0 0 94 2 53
2019 EX-02 76 24 0 0 0 0 0 100 0 45
2018 EX 72 24 4 0 0 0 0 96 0 123
2018 EX-01 62 31 7 0 0 0 0 93 0 61
2018 EX-02 74 24 3 0 0 0 0 97 0 34
2018 EX-03 93 7 0 0 0 0 0 100 0 15

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 50 39 4 4 3 0 0 89 7 135
2020 EX-01 47 39 8 4 2 0 0 86 6 49
2020 EX-02 43 47 2 5 3 0 0 90 9 58
2020 EX-03 68 21 0 5 5 0 0 89 11 19
2019 EX 50 39 7 3 0 1 0 90 3 127
2019 EX-01 34 53 8 4 0 2 0 88 4 53
2019 EX-02 56 33 7 4 0 0 0 89 4 45
2018 EX 60 38 0 2 0 0 0 98 2 124
2018 EX-01 54 44 0 2 0 0 0 98 2 61
2018 EX-02 54 43 0 3 0 0 0 97 3 35
2018 EX-03 87 13 0 0 0 0 0 100 0 15
2017 EX 56 37 3 3 1 0 0 93 4 129
2017 EX-01 54 38 2 7 0 0 0 92 7 61
2017 EX-02 57 38 3 0 3 0 0 95 3 40
2017 EX-03 57 33 10 0 0 0 0 90 0 21
2014 EX 59 32 3 3 2 0 0 92 5 167
2014 EX-01 56 34 3 6 1 0 0 90 8 79
2014 EX-02 61 30 4 0 6 0 0 91 6 54
2014 EX-03 59 37 4 0 0 0 0 96 0 27

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 49 40 5 4 1 1 0 90 5 136
2020 EX-01 51 37 6 6 0 0 0 88 6 49
2020 EX-02 41 47 7 2 2 2 0 90 3 59
2020 EX-03 58 37 0 5 0 0 0 95 5 19
2019 EX 56 38 6 0 0 0 0 94 0 126
2019 EX-01 49 43 8 0 0 0 0 92 0 53
2019 EX-02 55 41 5 0 0 0 0 95 0 44
2018 EX 70 26 3 1 0 0 0 96 1 122
2018 EX-01 62 31 5 2 0 0 0 93 2 61
2018 EX-02 70 27 3 0 0 0 0 97 0 33
2018 EX-03 93 7 0 0 0 0 0 100 0 15
2017 EX 59 34 5 1 1 0 0 94 2 129
2017 EX-01 57 33 8 2 0 0 0 90 2 61
2017 EX-02 55 43 0 0 3 0 0 97 3 40
2017 EX-03 71 24 5 0 0 0 0 95 0 21
2014 EX 57 33 4 2 2 1 0 91 5 168
2014 EX-01 56 34 4 2 4 0 0 90 6 80
2014 EX-02 57 31 4 4 2 2 0 91 6 54
2014 EX-03 59 33 7 0 0 0 0 93 0 27

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 65 29 1 2 2 0 0 94 4 135
2020 EX-01 61 37 0 0 2 0 0 98 2 49
2020 EX-02 61 29 3 5 2 0 0 90 7 59
2020 EX-03 74 21 0 0 5 0 0 95 5 19
2019 EX 67 27 4 2 1 0 0 94 2 126
2019 EX-01 60 33 6 2 0 0 0 92 2 52
2019 EX-02 64 31 2 2 0 0 0 96 2 45
2018 EX 73 21 2 2 2 0 0 94 3 123
2018 EX-01 62 34 2 2 0 0 0 97 2 61
2018 EX-02 76 15 3 3 3 0 0 91 6 34
2018 EX-03 100 0 0 0 0 0 0 100 0 15
2017 EX 58 32 5 3 2 0 0 90 5 129
2017 EX-01 54 38 7 2 0 0 0 92 2 61
2017 EX-02 60 33 0 3 5 0 0 92 8 40
2017 EX-03 62 19 10 10 0 0 0 81 10 21
2014 EX 62 26 4 5 3 0 0 89 8 167
2014 EX-01 60 26 5 6 2 0 0 86 9 80
2014 EX-02 60 30 4 2 4 0 0 91 6 53
2014 EX-03 67 26 0 4 4 0 0 93 7 27

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 70 22 2 3 1 1 1 94 4 135
2020 EX-01 61 31 2 4 0 2 0 94 4 49
2020 EX-02 66 22 3 3 2 2 2 91 5 58
2020 EX-03 89 11 0 0 0 0 0 100 0 19

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 49 37 7 6 0 1 0 87 6 136
2020 EX-01 47 39 6 8 0 0 0 86 8 49
2020 EX-02 39 42 10 7 0 2 0 83 7 59
2020 EX-03 68 26 5 0 0 0 0 95 0 19

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 65 25 5 3 1 1 0 91 4 136
2020 EX-01 53 33 8 2 2 2 0 88 4 49
2020 EX-02 68 24 3 5 0 0 0 92 5 59
2020 EX-03 84 11 5 0 0 0 0 95 0 19

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 41 39 13 5 1 1 0 81 6 135
2020 EX-01 41 43 14 2 0 0 0 84 2 49
2020 EX-02 34 38 16 7 2 3 0 75 9 58
2020 EX-03 47 37 5 11 0 0 0 84 11 19
2019 EX 41 46 9 1 2 0 2 88 3 127
2019 EX-01 30 55 6 2 4 0 4 88 6 53
2019 EX-02 42 44 13 0 0 0 0 87 0 45
2018 EX 51 34 7 4 0 2 2 88 4 123
2018 EX-01 34 43 10 7 0 3 3 82 7 61
2018 EX-02 62 35 0 3 0 0 0 97 3 34
2018 EX-03 73 13 13 0 0 0 0 87 0 15
2017 EX 43 49 3 3 1 0 1 93 4 128
2017 EX-01 39 54 2 3 0 0 2 95 3 61
2017 EX-02 51 39 3 5 3 0 0 90 8 39
2017 EX-03 43 48 10 0 0 0 0 90 0 21
2014 EX 51 39 3 2 4 1 0 91 6 168
2014 EX-01 51 41 1 1 4 1 0 94 5 80
2014 EX-02 50 37 4 4 6 0 0 87 9 54
2014 EX-03 48 41 7 0 4 0 0 89 4 27

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 63 28 4 3 1 0 1 92 4 136
2020 EX-01 57 35 2 4 2 0 0 92 6 49
2020 EX-02 61 29 7 3 0 0 0 90 3 59
2020 EX-03 79 16 0 0 5 0 0 95 5 19
2019 EX 57 33 7 2 0 0 0 90 2 126
2019 EX-01 46 40 12 2 0 0 0 87 2 52
2019 EX-02 56 33 7 4 0 0 0 89 4 45
2018 EX 61 35 2 2 0 0 0 97 2 124
2018 EX-01 44 51 3 2 0 0 0 95 2 61
2018 EX-02 74 23 0 3 0 0 0 97 3 35
2018 EX-03 93 7 0 0 0 0 0 100 0 15
2017 EX 65 29 2 2 2 0 0 95 3 128
2017 EX-01 65 29 3 2 0 0 0 95 2 60
2017 EX-02 60 32 3 3 3 0 0 92 5 40
2017 EX-03 71 24 0 0 5 0 0 95 5 21
2014 EX 64 27 4 4 1 0 0 91 5 168
2014 EX-01 61 29 5 5 0 0 0 90 5 80
2014 EX-02 72 20 2 4 2 0 0 93 6 54
2014 EX-03 56 33 7 4 0 0 0 89 4 27

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 56 30 7 5 1 1 0 87 6 135
2020 EX-01 52 35 6 6 0 0 0 88 6 48
2020 EX-02 49 31 10 7 0 3 0 82 7 59
2020 EX-03 74 21 0 0 5 0 0 95 5 19
2019 EX 41 44 9 4 2 0 0 85 6 127
2019 EX-01 30 53 9 6 2 0 0 83 8 53
2019 EX-02 40 42 11 4 2 0 0 82 7 45
2018 EX 43 49 5 2 1 0 0 93 2 122
2018 EX-01 33 59 5 3 0 0 0 92 3 61
2018 EX-02 45 45 6 0 3 0 0 91 3 33
2018 EX-03 73 27 0 0 0 0 0 100 0 15

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 39 23 14 8 4 7 5 71 13 135
2020 EX-01 33 27 17 10 2 6 4 67 14 48
2020 EX-02 29 25 19 5 7 8 7 64 14 59
2020 EX-03 68 11 0 16 0 5 0 83 17 19
2019 EX 33 29 13 11 4 2 7 68 17 126
2019 EX-01 23 37 12 10 8 4 8 67 20 52
2019 EX-02 29 27 20 18 0 2 4 60 19 45
2018 EX 34 33 9 6 6 4 7 75 15 124
2018 EX-01 21 36 13 8 7 5 10 67 17 61
2018 EX-02 37 34 6 9 6 6 3 78 16 35
2018 EX-03 53 20 7 0 7 0 13 85 8 15
2017 EX 27 31 11 6 8 3 13 70 17 129
2017 EX-01 25 26 13 7 10 5 15 63 20 61
2017 EX-02 18 40 13 7 10 3 10 66 20 40
2017 EX-03 43 29 5 5 5 0 14 83 11 21
2014 EX 35 23 11 10 7 5 8 67 20 168
2014 EX-01 36 21 10 10 6 7 9 68 19 80
2014 EX-02 30 26 19 9 9 4 4 60 20 54
2014 EX-03 41 26 4 7 7 0 15 78 17 27

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 42 50 2 5 1 0 0 92 6 136
2020 EX-01 37 49 6 8 0 0 0 86 8 49
2020 EX-02 41 56 0 2 2 0 0 97 3 59
2020 EX-03 53 37 0 11 0 0 0 89 11 19

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 34 43 10 13 1 0 1 77 13 136
2020 EX-01 22 49 14 14 0 0 0 71 14 49
2020 EX-02 37 39 8 12 2 0 2 78 14 59
2020 EX-03 47 37 5 11 0 0 0 84 11 19
2019 EX 64 27 3 4 2 0 0 91 6 126
2019 EX-01 60 30 6 4 0 0 0 91 4 53
2019 EX-02 62 31 0 4 2 0 0 93 7 45
2017 EX 61 27 5 4 3 0 0 88 7 129
2017 EX-01 58 29 7 3 3 0 0 87 7 61
2017 EX-02 60 30 3 5 3 0 0 90 8 40
2017 EX-03 71 19 0 5 5 0 0 90 10 21
2014 EX 56 32 4 5 3 0 0 88 8 168
2014 EX-01 55 31 7 4 2 0 0 86 7 80
2014 EX-02 52 39 2 6 2 0 0 91 7 54
2014 EX-03 63 30 0 0 7 0 0 93 7 27

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 49 38 8 4 0 0 1 87 5 134
2020 EX-01 41 43 10 4 0 0 2 85 4 49
2020 EX-02 47 40 7 5 0 0 0 88 5 57
2020 EX-03 63 26 11 0 0 0 0 89 0 19
2019 EX 65 29 2 3 1 0 0 94 4 127
2019 EX-01 64 30 0 6 0 0 0 94 6 53
2019 EX-02 53 42 4 0 0 0 0 96 0 45
2017 EX 68 27 2 2 1 0 0 95 3 128
2017 EX-01 65 30 2 3 0 0 0 95 3 60
2017 EX-02 67 28 3 0 3 0 0 95 3 40
2017 EX-03 76 19 0 5 0 0 0 95 5 21
2014 EX 63 32 1 2 1 0 1 95 4 168
2014 EX-01 64 35 1 0 0 0 0 99 0 80
2014 EX-02 59 33 2 0 4 0 2 94 4 54
2014 EX-03 63 22 0 15 0 0 0 85 15 27

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 78 17 1 1 2 2 0 97 2 132
2020 EX-01 67 25 2 2 2 2 0 94 4 48
2020 EX-02 84 12 0 0 2 2 0 98 2 57
2020 EX-03 79 21 0 0 0 0 0 100 0 19
2017 EX 67 24 2 5 0 1 0 92 6 129
2017 EX-01 59 30 3 7 0 2 0 90 7 61
2017 EX-02 75 15 3 8 0 0 0 90 8 40
2017 EX-03 81 19 0 0 0 0 0 100 0 21
2014 EX 67 24 5 4 1 0 0 90 5 168
2014 EX-01 71 21 5 2 0 0 0 93 2 80
2014 EX-02 56 26 7 7 4 0 0 81 11 54
2014 EX-03 67 33 0 0 0 0 0 100 0 27

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 37 39 20 2 1 1 0 76 4 136
2020 EX-01 33 41 20 2 4 0 0 73 6 49
2020 EX-02 37 39 22 0 0 2 0 78 0 59
2020 EX-03 47 37 5 11 0 0 0 84 11 19
2019 EX 43 40 13 5 0 0 0 83 5 127
2019 EX-01 38 43 13 6 0 0 0 81 6 53
2019 EX-02 44 40 11 4 0 0 0 84 4 45

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 7 93 136
2020 EX-02 12 88 59
2019 EX 7 93 126
2019 EX-01 9 91 53
2018 EX 7 93 123
2018 EX-01 8 92 61
2018 EX-03 0 100 14

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 50 50 10

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 0 100 10

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 0 100 10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 0 100 10

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 0 100 10

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 50 50 10

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 50 50 10

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 0 100 10

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 50 50 10

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 0 100 10

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 0 100 10

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 0 100 10

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 0 100 10

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 0 100 10

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 0 100 10

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 0 100 10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 29 31 10 5 1 20 3 78 9 136
2020 EX-01 31 37 6 2 0 22 2 89 3 49
2020 EX-02 25 29 10 7 3 24 2 73 14 59
2020 EX-03 37 21 26 5 0 5 5 65 6 19
2019 EX 26 30 15 6 5 14 4 68 13 127
2019 EX-01 15 32 11 8 6 21 8 66 18 53
2019 EX-02 24 31 24 7 4 9 0 61 12 45
2018 EX 36 33 7 7 4 11 2 79 13 123
2018 EX-01 22 38 10 8 3 15 3 73 14 60
2018 EX-02 40 37 0 6 3 14 0 90 10 35
2018 EX-03 67 20 7 7 0 0 0 87 7 15
2017 EX 29 36 11 7 7 8 2 72 16 129
2017 EX-01 20 45 12 7 8 8 2 71 16 61
2017 EX-02 35 25 10 10 5 12 3 71 18 40
2017 EX-03 33 33 10 5 10 5 5 74 16 21
2014 EX 33 35 11 7 4 9 2 76 11 168
2014 EX-01 35 29 9 5 5 15 2 77 12 80
2014 EX-02 28 39 17 7 4 4 2 71 12 54
2014 EX-03 41 37 7 7 0 4 4 84 8 27

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 41 45 4 5 1 3 1 89 6 134
2020 EX-01 40 49 6 2 0 0 2 91 2 47
2020 EX-02 34 46 3 8 2 7 0 85 11 59
2020 EX-03 53 37 5 5 0 0 0 89 5 19
2019 EX 45 37 9 4 2 2 1 84 6 127
2019 EX-01 34 47 8 4 2 4 2 86 6 53
2019 EX-02 44 31 16 7 2 0 0 76 9 45
2018 EX 57 30 6 5 2 0 1 88 7 124
2018 EX-01 44 41 10 3 0 0 2 87 3 61
2018 EX-02 57 29 3 9 3 0 0 86 11 35
2018 EX-03 87 13 0 0 0 0 0 100 0 15
2017 EX 48 33 5 5 5 3 0 84 10 129
2017 EX-01 39 41 8 5 5 2 0 82 10 61
2017 EX-02 55 25 3 5 8 5 0 84 13 40
2017 EX-03 52 29 5 5 5 5 0 85 10 21
2014 EX 45 36 10 5 2 2 0 83 7 168
2014 EX-01 44 37 9 4 2 4 0 84 6 80
2014 EX-02 39 35 15 9 2 0 0 74 11 54
2014 EX-03 56 33 7 0 0 4 0 92 0 27

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 4 96 136
2020 EX-03 0 100 19
2018 EX 0 100 122
2018 EX-01 0 100 60
2018 EX-02 0 100 34
2018 EX-03 0 100 15

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 33 27 9 2 1 24 3 83 5 136
2020 EX-01 33 27 4 2 2 29 4 88 6 49
2020 EX-02 29 27 12 3 2 27 0 77 7 59
2020 EX-03 42 26 16 0 0 11 5 81 0 19
2019 EX 40 17 16 2 1 18 6 76 3 127
2019 EX-01 30 15 15 4 2 23 11 69 9 53
2019 EX-02 38 22 20 0 0 20 0 75 0 45
2018 EX 36 26 10 0 2 23 3 85 2 124
2018 EX-01 25 26 13 0 2 30 5 78 3 61
2018 EX-02 40 29 3 0 0 29 0 96 0 35
2018 EX-03 67 20 7 0 0 7 0 93 0 15
2017 EX 40 27 9 2 2 15 5 84 4 129
2017 EX-01 34 30 10 2 0 15 10 85 2 61
2017 EX-02 40 20 10 3 3 22 3 80 7 40
2017 EX-03 48 29 10 0 5 10 0 84 5 21
2014 EX 35 25 12 2 1 18 6 79 5 166
2014 EX-01 31 23 12 2 1 24 7 78 5 80
2014 EX-02 35 24 11 4 2 19 6 78 7 54
2014 EX-03 44 32 16 0 0 4 4 83 0 25

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 44 43 5 4 1 1 1 89 5 136
2020 EX-01 43 47 6 2 0 0 2 92 2 49
2020 EX-02 37 46 5 7 2 3 0 86 9 59
2020 EX-03 58 37 5 0 0 0 0 95 0 19
2019 EX 57 28 11 2 0 2 0 87 2 127
2019 EX-01 53 30 8 4 0 6 0 88 4 53
2019 EX-02 51 31 18 0 0 0 0 82 0 45
2018 EX 63 27 6 0 0 3 1 93 0 124
2018 EX-01 52 33 10 0 0 3 2 90 0 61
2018 EX-02 60 31 3 0 0 6 0 97 0 35
2018 EX-03 93 7 0 0 0 0 0 100 0 15
2017 EX 59 30 3 4 1 2 1 92 5 129
2017 EX-01 58 31 2 5 0 3 1 93 5 61
2017 EX-02 57 30 5 3 3 3 0 90 5 40
2017 EX-03 62 29 5 5 0 0 0 90 5 21
2014 EX 55 29 8 2 1 4 1 89 3 168
2014 EX-01 56 29 7 1 1 6 0 90 3 80
2014 EX-02 50 31 13 2 2 2 0 83 4 54
2014 EX-03 56 30 4 4 0 4 4 92 4 27

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 4 96 135
2020 EX-01 6 94 49
2020 EX-02 5 95 59
2020 EX-03 0 100 18

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 4 96 135
2020 EX-01 4 96 48
2020 EX-02 5 95 59
2020 EX-03 0 100 19
2019 EX 6 94 126
2019 EX-01 12 88 52
2019 EX-02 0 100 45
2017 EX 12 88 128
2017 EX-01 17 83 60
2014 EX 11 89 168
2014 EX-01 15 85 80
2014 EX-02 11 89 54
2014 EX-03 0 100 27

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EX 79 21 14
2017 EX-01 70 30 10
2014 EX 74 26 19
2014 EX-01 83 17 12

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 EX 64 27 9 0 0 0 0 91 0 11
2014 EX 71 21 0 7 0 0 0 93 7 14
2014 EX-01 60 30 0 10 0 0 0 90 10 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 59 31 5 3 1 0 1 91 4 136
2020 EX-01 55 39 6 0 0 0 0 94 0 49
2020 EX-02 51 34 7 5 2 0 2 86 7 59
2020 EX-03 89 5 0 5 0 0 0 95 5 19
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 39 34 8 13 6 0 0 73 19 135
2020 EX-01 37 33 12 14 4 0 0 69 18 49
2020 EX-02 33 38 9 12 9 0 0 71 21 58
2020 EX-03 53 26 0 16 5 0 0 79 21 19

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 49 37 7 7 0 1 0 86 7 136
2020 EX-01 43 45 8 4 0 0 0 88 4 49
2020 EX-02 44 37 7 10 0 2 0 83 10 59
2020 EX-03 58 32 5 5 0 0 0 89 5 19

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 48 35 9 7 1 0 0 83 8 135
2020 EX-01 41 43 6 8 2 0 0 84 10 49
2020 EX-02 42 39 12 7 0 0 0 81 7 59
2020 EX-03 67 17 11 6 0 0 0 83 6 18

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 48 38 11 1 1 0 1 87 2 135
2020 EX-01 42 33 21 0 0 0 4 78 0 48
2020 EX-02 44 47 7 0 2 0 0 92 2 59
2020 EX-03 58 32 5 5 0 0 0 89 5 19

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 57 34 7 1 0 0 1 92 1 136
2020 EX-01 49 41 6 4 0 0 0 90 4 49
2020 EX-02 58 32 8 0 0 0 2 91 0 59
2020 EX-03 63 32 5 0 0 0 0 95 0 19

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 82 13 3 1 0 1 0 96 1 136
2020 EX-01 80 12 4 2 0 2 0 94 2 49
2020 EX-02 85 14 2 0 0 0 0 98 0 59
2020 EX-03 74 21 5 0 0 0 0 95 0 19

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 73 21 3 1 1 0 0 95 2 135
2020 EX-01 71 24 4 0 0 0 0 96 0 49
2020 EX-02 71 22 3 0 3 0 0 93 3 58
2020 EX-03 74 21 0 5 0 0 0 95 5 19

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 65 26 2 4 1 0 0 92 6 136
2020 EX-01 67 24 4 4 0 0 0 92 4 49
2020 EX-02 59 31 0 7 3 0 0 90 10 59
2020 EX-03 68 26 5 0 0 0 0 95 0 19

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 66 27 4 3 0 0 0 93 3 135
2020 EX-01 59 35 6 0 0 0 0 94 0 49
2020 EX-02 63 27 3 7 0 0 0 90 7 59
2020 EX-03 78 17 6 0 0 0 0 94 0 18

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 99 1 134
2020 EX-01 98 2 47
2020 EX-02 100 0 59
2020 EX-03 100 0 19

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 27 36 19 14 4 0 0 63 18 133
2020 EX-01 24 30 26 13 7 0 0 54 20 46
2020 EX-02 24 36 20 17 3 0 0 59 20 59
2020 EX-03 37 42 5 16 0 0 0 79 16 19

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 59 35 4 1 1 0 0 93 2 136
2020 EX-01 57 33 6 2 2 0 0 90 4 49
2020 EX-02 56 39 5 0 0 0 0 95 0 59
2020 EX-03 68 26 0 5 0 0 0 95 5 19
2019 EX 56 37 5 2 0 0 0 93 2 125
2019 EX-01 48 46 4 2 0 0 0 94 2 52
2019 EX-02 52 36 7 5 0 0 0 89 5 44
2018 EX 66 28 4 1 1 0 0 94 2 122
2018 EX-01 61 31 8 0 0 0 0 92 0 61
2018 EX-02 70 30 0 0 0 0 0 100 0 33
2018 EX-03 67 27 0 7 0 0 0 93 7 15
2017 EX 57 35 5 1 2 0 0 92 3 128
2017 EX-01 53 41 5 0 2 0 0 93 2 61
2017 EX-02 53 34 5 3 5 0 0 87 8 39
2017 EX-03 71 24 5 0 0 0 0 95 0 21

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 50 31 6 9 4 0 0 81 13 135
2020 EX-01 50 29 6 10 4 0 0 79 15 48
2020 EX-02 44 36 5 10 5 0 0 80 15 59
2020 EX-03 63 21 11 5 0 0 0 84 5 19

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 56 26 12 3 3 1 0 82 6 136
2020 EX-01 59 24 12 4 0 0 0 84 4 49
2020 EX-02 51 25 14 2 7 2 0 78 9 59
2020 EX-03 68 16 11 5 0 0 0 84 5 19

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 34 38 18 6 4 0 0 72 10 136
2020 EX-01 31 41 22 4 2 0 0 71 6 49
2020 EX-02 25 41 20 8 5 0 0 66 14 59
2020 EX-03 58 21 11 5 5 0 0 79 11 19
2019 EX 39 35 11 9 5 0 0 75 14 127
2019 EX-01 26 42 11 15 6 0 0 68 21 53
2019 EX-02 44 31 13 7 4 0 0 76 11 45
2018 EX 45 36 10 8 2 0 0 80 10 123
2018 EX-01 28 49 13 10 0 0 0 77 10 61
2018 EX-02 51 26 11 9 3 0 0 77 11 35
2018 EX-03 80 13 0 7 0 0 0 93 7 15
2017 EX 29 46 8 11 5 0 0 75 16 129
2017 EX-01 20 53 10 12 6 0 0 72 18 61
2017 EX-02 32 40 13 13 3 0 0 72 15 40
2017 EX-03 43 38 0 10 10 0 0 81 19 21

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 32 43 8 15 2 0 0 75 17 133
2020 EX-01 26 45 9 19 2 0 0 70 21 47
2020 EX-02 31 43 12 12 2 0 0 74 14 58
2020 EX-03 53 26 0 21 0 0 0 79 21 19
2019 EX 33 48 6 10 2 0 0 81 13 124
2019 EX-01 25 53 10 10 2 0 0 78 12 51
2019 EX-02 24 51 2 18 4 0 0 76 22 45

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 64 21 7 7 1 0 1 85 7 136
2020 EX-01 59 18 10 12 0 0 0 78 12 49
2020 EX-02 66 20 8 3 2 0 0 86 5 59
2020 EX-03 68 21 0 5 0 0 5 94 6 19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 54 29 11 4 2 0 0 83 6 136
2020 EX-01 49 35 8 4 4 0 0 84 8 49
2020 EX-02 56 25 14 3 2 0 0 81 5 59
2020 EX-03 58 26 16 0 0 0 0 84 0 19
2019 EX 32 32 20 9 5 0 2 66 14 127
2019 EX-01 21 36 25 8 9 0 2 58 17 53
2019 EX-02 33 27 20 18 2 0 0 60 20 45
2018 EX 28 31 20 11 7 0 2 60 19 123
2018 EX-01 13 39 23 15 8 0 2 53 23 61
2018 EX-02 38 26 21 15 0 0 0 65 15 34
2018 EX-03 60 20 7 0 7 0 7 86 7 15
2017 EX 35 25 18 10 10 1 2 61 21 129
2017 EX-01 39 23 13 7 13 2 3 65 21 61
2017 EX-02 25 30 25 13 7 0 0 55 20 40
2017 EX-03 43 19 19 10 10 0 0 62 19 21

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 4 10 23 33 30 0 0 14 63 136
2020 EX-01 4 8 24 35 29 0 0 12 63 49
2020 EX-02 3 10 20 36 31 0 0 14 66 59
2020 EX-03 11 16 21 16 37 0 0 26 53 19
2019 EX 8 17 31 26 17 0 0 25 43 127
2019 EX-01 8 17 30 21 25 0 0 25 45 53
2019 EX-02 0 11 33 38 18 0 0 11 56 45
2018 EX 6 17 33 22 22 0 0 23 44 123
2018 EX-01 3 8 32 27 30 0 0 12 57 60
2018 EX-02 6 29 29 17 20 0 0 34 37 35
2018 EX-03 13 27 47 13 0 0 0 40 13 15
2017 EX 7 16 30 23 24 0 0 23 47 129
2017 EX-01 5 17 28 23 28 0 0 21 51 61
2017 EX-02 5 15 32 23 25 0 0 20 48 40
2017 EX-03 19 19 24 19 19 0 0 38 38 21

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 3 17 35 29 16 0 0 20 45 136
2020 EX-01 0 14 37 35 14 0 0 14 49 49
2020 EX-02 3 17 36 25 19 0 0 20 44 59
2020 EX-03 11 32 16 26 16 0 0 42 42 19
2019 EX 7 30 35 16 13 0 0 37 28 127
2019 EX-01 4 25 36 21 15 0 0 28 36 53
2019 EX-02 0 29 42 13 16 0 0 29 29 45
2018 EX 6 26 34 20 14 0 0 32 34 123
2018 EX-01 3 12 40 28 17 0 0 15 45 60
2018 EX-02 9 34 26 14 17 0 0 43 31 35
2018 EX-03 13 47 40 0 0 0 0 60 0 15
2017 EX 7 23 31 24 15 0 0 30 39 129
2017 EX-01 3 20 28 31 18 0 0 23 49 61
2017 EX-02 5 20 40 25 10 0 0 25 35 40
2017 EX-03 24 33 19 5 19 0 0 57 24 21

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 6 24 29 21 20 0 0 30 41 135
2020 EX-01 4 25 31 17 23 0 0 29 40 48
2020 EX-02 5 24 22 25 24 0 0 29 49 59
2020 EX-03 16 26 32 16 11 0 0 42 26 19
2019 EX 10 25 37 20 7 0 0 35 28 127
2019 EX-01 6 25 40 19 11 0 0 30 30 53
2019 EX-02 0 24 36 36 4 0 0 24 40 45
2018 EX 10 19 37 19 14 0 1 29 33 124
2018 EX-01 3 11 44 21 18 0 2 15 40 61
2018 EX-02 11 23 34 14 17 0 0 34 31 35
2018 EX-03 27 33 27 13 0 0 0 60 13 15
2017 EX 12 16 34 26 12 0 1 27 38 129
2017 EX-01 6 12 41 31 8 0 2 18 40 61
2017 EX-02 5 15 32 25 23 0 0 20 48 40
2017 EX-03 38 19 19 14 10 0 0 57 24 21

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 7 13 30 25 26 0 0 19 51 135
2020 EX-01 6 14 33 27 20 0 0 20 47 49
2020 EX-02 7 10 29 27 27 0 0 17 54 59
2020 EX-03 11 21 21 11 37 0 0 32 47 19
2019 EX 8 31 27 23 11 1 0 39 34 127
2019 EX-01 6 28 26 26 13 0 0 34 40 53
2019 EX-02 2 27 29 27 13 2 0 30 41 45
2018 EX 13 24 23 21 19 0 0 37 40 123
2018 EX-01 7 18 30 22 23 0 0 25 45 60
2018 EX-02 17 29 14 20 20 0 0 46 40 35
2018 EX-03 33 40 13 13 0 0 0 73 13 15
2017 EX 12 27 20 20 18 0 3 41 39 129
2017 EX-01 11 28 18 20 16 0 7 42 39 61
2017 EX-02 10 20 22 25 23 0 0 30 48 40
2017 EX-03 24 33 19 5 19 0 0 57 24 21

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 7 16 20 30 26 0 0 24 57 136
2020 EX-01 8 18 24 29 20 0 0 27 49 49
2020 EX-02 7 12 19 34 29 0 0 19 63 59
2020 EX-03 11 32 11 11 37 0 0 42 47 19
2019 EX 6 32 31 20 11 1 0 38 31 127
2019 EX-01 8 30 26 23 13 0 0 38 36 53
2019 EX-02 0 22 40 22 13 2 0 23 36 45
2018 EX 11 24 24 20 20 0 1 35 40 123
2018 EX-01 7 17 30 25 20 0 2 24 46 60
2018 EX-02 9 31 17 17 26 0 0 40 43 35
2018 EX-03 33 40 13 7 7 0 0 73 13 15
2017 EX 8 31 26 19 16 0 0 39 35 129
2017 EX-01 7 36 23 13 21 0 0 42 34 61
2017 EX-02 5 23 30 32 10 0 0 28 42 40
2017 EX-03 19 29 29 5 19 0 0 48 24 21

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 17 23 21 21 13 0 7 43 35 136
2020 EX-01 20 24 14 24 14 0 2 46 40 49
2020 EX-02 14 19 27 19 14 0 8 35 35 59
2020 EX-03 21 32 11 21 5 0 11 59 29 19

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 35 37 17 7 4 0 0 72 11 134
2020 EX-01 27 44 23 6 0 0 0 71 6 48
2020 EX-02 37 31 15 10 7 0 0 68 17 59
2020 EX-03 47 32 16 0 5 0 0 79 5 19
2019 EX 40 38 18 1 3 0 0 78 4 125
2019 EX-01 29 40 23 2 6 0 0 69 8 52
2019 EX-02 33 47 20 0 0 0 0 80 0 45
2018 EX 41 39 9 6 4 0 1 81 10 123
2018 EX-01 28 50 12 7 2 0 2 80 8 60
2018 EX-02 40 37 11 6 6 0 0 77 11 35
2018 EX-03 67 27 0 0 7 0 0 93 7 15
2017 EX 38 35 16 7 5 0 0 73 12 129
2017 EX-01 29 41 16 8 5 0 0 70 13 61
2017 EX-02 37 35 18 5 5 0 0 72 10 40
2017 EX-03 57 19 14 5 5 0 0 76 10 21

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 13 32 36 13 6 0 0 45 19 133
2020 EX-01 13 31 42 15 0 0 0 44 15 48
2020 EX-02 12 28 36 14 10 0 0 40 24 58
2020 EX-03 17 39 28 6 11 0 0 56 17 18
2019 EX 23 46 19 8 4 0 0 69 12 126
2019 EX-01 17 44 23 10 6 0 0 62 15 52
2019 EX-02 9 56 24 9 2 0 0 64 11 45
2018 EX 20 40 28 7 4 0 1 61 11 123
2018 EX-01 10 47 30 10 2 0 2 58 12 60
2018 EX-02 20 31 37 3 9 0 0 51 11 35
2018 EX-03 40 53 7 0 0 0 0 93 0 15
2017 EX 23 36 24 13 3 1 0 59 16 129
2017 EX-01 16 42 22 15 3 2 0 60 18 61
2017 EX-02 20 32 33 13 3 0 0 52 15 40
2017 EX-03 48 14 19 14 5 0 0 62 19 21

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 37 35 15 8 5 0 0 72 13 136
2020 EX-01 33 37 14 14 2 0 0 69 16 49
2020 EX-02 34 34 19 5 8 0 0 68 14 59
2020 EX-03 47 37 5 5 5 0 0 84 11 19
2019 EX 43 35 15 3 3 0 0 78 6 125
2019 EX-01 31 48 12 4 6 0 0 79 10 52
2019 EX-02 41 30 25 5 0 0 0 70 5 44
2018 EX 43 34 16 4 3 0 0 76 7 122
2018 EX-01 30 42 20 5 3 0 0 72 8 60
2018 EX-02 41 32 18 6 3 0 0 74 9 34
2018 EX-03 80 13 7 0 0 0 0 93 0 15
2017 EX 41 30 20 4 4 0 2 71 8 128
2017 EX-01 30 38 18 7 3 0 3 71 10 60
2017 EX-02 45 20 30 0 5 0 0 65 5 40
2017 EX-03 52 24 14 5 5 0 0 76 10 21

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 54 26 13 5 2 0 0 80 7 136
2020 EX-01 51 22 18 4 4 0 0 73 8 49
2020 EX-02 51 29 12 8 0 0 0 80 8 59
2020 EX-03 63 26 5 0 5 0 0 89 5 19
2019 EX 58 25 10 4 2 0 0 83 6 126
2019 EX-01 50 31 12 4 4 0 0 81 8 52
2019 EX-02 56 24 13 4 2 0 0 80 7 45

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 29 32 24 12 2 0 0 62 14 136
2020 EX-01 22 33 35 6 4 0 0 55 10 49
2020 EX-02 36 25 19 19 2 0 0 61 20 59
2020 EX-03 42 42 5 11 0 0 0 84 11 19

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 18 35 34 11 2 0 0 53 13 135
2020 EX-01 21 29 33 15 2 0 0 50 17 48
2020 EX-02 10 41 37 8 3 0 0 51 12 59
2020 EX-03 32 32 21 16 0 0 0 63 16 19
2019 EX 28 36 24 9 4 0 0 63 13 126
2019 EX-01 23 36 30 8 4 0 0 58 11 53
2019 EX-02 18 41 20 16 5 0 0 59 20 44
2018 EX 31 31 23 10 5 0 1 62 15 121
2018 EX-01 22 28 34 10 3 0 2 51 14 58
2018 EX-02 31 31 14 17 6 0 0 63 23 35
2018 EX-03 40 40 13 0 7 0 0 80 7 15
2017 EX 27 32 27 9 2 1 2 60 12 128
2017 EX-01 23 30 24 15 3 2 3 55 19 61
2017 EX-02 15 43 39 3 0 0 0 59 3 39
2017 EX-03 43 19 24 10 5 0 0 62 14 21

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 49 33 13 4 1 0 1 82 5 134
2020 EX-01 50 25 15 8 2 0 0 75 10 48
2020 EX-02 47 36 16 2 0 0 0 83 2 58
2020 EX-03 53 42 0 0 0 0 5 100 0 19
2019 EX 63 30 4 2 0 0 0 94 2 126
2019 EX-01 65 27 6 2 0 0 0 92 2 52
2019 EX-02 51 44 2 2 0 0 0 96 2 45
2018 EX 63 24 9 2 1 0 1 88 3 123
2018 EX-01 60 30 3 3 2 0 2 92 5 60
2018 EX-02 63 17 20 0 0 0 0 80 0 35
2018 EX-03 73 20 0 7 0 0 0 93 7 15
2017 EX 74 19 5 1 1 0 2 94 2 129
2017 EX-01 72 23 5 0 0 0 0 95 0 61
2017 EX-02 70 15 5 3 3 0 5 89 5 40
2017 EX-03 81 14 5 0 0 0 0 95 0 21

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 30 44 18 7 1 0 0 74 8 134
2020 EX-01 31 38 21 10 0 0 0 69 10 48
2020 EX-02 24 48 19 5 3 0 0 72 9 58
2020 EX-03 37 53 11 0 0 0 0 89 0 19

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 84 10 2 1 0 1 3 98 1 133
2020 EX-01 73 17 4 0 0 2 4 96 0 48
2020 EX-02 89 9 0 0 0 0 2 100 0 57
2020 EX-03 95 0 0 0 0 0 5 100 0 19
2019 EX 87 8 1 2 0 0 2 98 2 126
2019 EX-01 83 10 2 4 0 0 2 94 4 52
2019 EX-02 89 11 0 0 0 0 0 100 0 45
2018 EX 84 9 2 2 0 0 2 95 3 123
2018 EX-01 82 12 3 2 0 0 2 95 2 60
2018 EX-02 89 6 0 3 0 0 3 97 3 35
2018 EX-03 87 0 0 7 0 0 7 93 7 15

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 88 5 2 3 1 0 1 94 4 132
2020 EX-01 94 2 0 2 0 0 2 98 2 47
2020 EX-02 82 7 4 5 2 0 0 89 7 57
2020 EX-03 84 11 5 0 0 0 0 95 0 19
2019 EX 80 9 6 3 1 0 1 90 4 125
2019 EX-01 71 14 8 6 0 0 2 86 6 51
2019 EX-02 87 7 4 2 0 0 0 93 2 45
2018 EX 81 11 2 2 1 0 3 95 3 122
2018 EX-01 80 10 3 3 0 0 3 93 4 59
2018 EX-02 80 14 0 3 0 0 3 97 3 35
2018 EX-03 93 0 0 0 0 0 7 100 0 15
2017 EX 79 11 3 2 2 1 2 92 5 129
2017 EX-01 77 13 3 3 2 0 2 92 5 61
2017 EX-02 77 13 0 0 5 3 3 95 5 40
2017 EX-03 86 0 10 5 0 0 0 86 5 21

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 63 30 4 1 0 0 1 95 1 134
2020 EX-01 65 31 2 0 0 0 2 98 0 48
2020 EX-02 57 33 9 0 0 0 2 91 0 58
2020 EX-03 74 21 0 5 0 0 0 95 5 19
2019 EX 57 30 11 1 1 0 1 88 2 123
2019 EX-01 46 36 14 2 0 0 2 84 2 50
2019 EX-02 70 23 7 0 0 0 0 93 0 44
2018 EX 59 33 5 2 0 0 1 93 2 123
2018 EX-01 55 35 7 2 0 0 2 92 2 60
2018 EX-02 57 34 6 3 0 0 0 91 3 35
2018 EX-03 80 20 0 0 0 0 0 100 0 15
2017 EX 62 27 9 0 2 0 1 90 2 129
2017 EX-01 60 28 8 0 2 0 2 90 2 61
2017 EX-02 62 28 8 0 3 0 0 90 3 40
2017 EX-03 67 24 10 0 0 0 0 90 0 21

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 70 18 5 2 4 0 1 89 6 134
2020 EX-01 65 25 4 4 0 0 2 91 4 48
2020 EX-02 71 16 5 2 7 0 0 86 9 58
2020 EX-03 74 11 11 0 5 0 0 84 5 19
2019 EX 58 25 10 4 2 0 1 84 6 125
2019 EX-01 47 37 8 4 2 0 2 86 6 51
2019 EX-02 64 18 9 7 2 0 0 82 9 45
2018 EX 57 23 10 4 4 1 1 82 8 124
2018 EX-01 49 31 13 2 2 2 2 83 3 61
2018 EX-02 63 17 9 3 9 0 0 80 11 35
2018 EX-03 67 20 0 13 0 0 0 87 13 15
2017 EX 64 17 9 6 2 0 1 82 8 129
2017 EX-01 62 20 7 8 2 0 2 84 10 61
2017 EX-02 62 15 15 3 5 0 0 77 8 40
2017 EX-03 67 19 5 10 0 0 0 86 10 21

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 47 30 16 4 1 1 1 79 5 134
2020 EX-01 54 23 17 2 2 0 2 79 4 48
2020 EX-02 36 31 22 7 0 2 2 70 7 58
2020 EX-03 58 42 0 0 0 0 0 100 0 19
2019 EX 30 40 21 6 1 0 2 72 7 125
2019 EX-01 25 39 24 10 0 0 2 66 10 51
2019 EX-02 22 49 24 4 0 0 0 71 4 45
2018 EX 41 39 15 4 1 0 1 80 5 124
2018 EX-01 31 46 15 5 2 0 2 78 7 61
2018 EX-02 46 31 17 6 0 0 0 77 6 35
2018 EX-03 60 33 7 0 0 0 0 93 0 15
2017 EX 39 38 16 4 2 0 0 77 6 128
2017 EX-01 41 40 13 5 2 0 0 80 7 61
2017 EX-02 36 33 21 5 5 0 0 69 10 39
2017 EX-03 38 43 19 0 0 0 0 81 0 21

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 63 27 7 1 1 0 1 91 1 136
2020 EX-01 57 31 10 0 2 0 0 88 2 49
2020 EX-02 58 31 7 2 0 0 3 91 2 59
2020 EX-03 84 16 0 0 0 0 0 100 0 19
2019 EX 68 22 5 3 1 0 1 91 4 123
2019 EX-01 66 24 4 4 0 0 2 92 4 50
2019 EX-02 73 18 5 5 0 0 0 91 5 44
2018 EX 63 27 6 3 0 0 1 90 3 124
2018 EX-01 56 33 7 3 0 0 2 90 3 61
2018 EX-02 71 17 6 6 0 0 0 89 6 35
2018 EX-03 67 33 0 0 0 0 0 100 0 15
2017 EX 57 29 6 6 2 0 1 87 8 128
2017 EX-01 57 30 2 8 3 0 0 87 12 61
2017 EX-02 52 28 13 5 0 0 3 82 5 40
2017 EX-03 55 35 5 5 0 0 0 90 5 20

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 85 10 4 0 0 0 1 96 0 136
2020 EX-01 88 12 0 0 0 0 0 100 0 49
2020 EX-02 80 10 8 0 0 0 2 91 0 59
2020 EX-03 89 11 0 0 0 0 0 100 0 19
2019 EX 89 9 2 0 0 0 0 98 0 123
2019 EX-01 86 12 2 0 0 0 0 98 0 50
2019 EX-02 89 9 2 0 0 0 0 98 0 45
2018 EX 87 9 1 0 1 0 2 98 1 124
2018 EX-01 85 10 2 0 0 0 3 98 0 61
2018 EX-02 91 9 0 0 0 0 0 100 0 35
2018 EX-03 87 7 0 0 0 0 7 100 0 15
2017 EX 84 9 4 0 0 0 2 96 0 129
2017 EX-01 80 12 5 0 0 0 3 95 0 61
2017 EX-02 80 13 5 0 0 0 3 95 0 40
2017 EX-03 100 0 0 0 0 0 0 100 0 21

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 54 28 11 3 3 0 1 83 6 135
2020 EX-01 49 24 18 2 6 0 0 73 8 49
2020 EX-02 53 32 7 5 2 0 2 86 7 59
2020 EX-03 67 28 6 0 0 0 0 94 0 18
2019 EX 59 33 5 2 1 0 1 93 2 123
2019 EX-01 53 31 10 2 2 0 2 85 4 49
2019 EX-02 49 47 2 2 0 0 0 96 2 45
2018 EX 60 30 7 1 1 0 2 91 2 124
2018 EX-01 51 33 11 2 2 0 2 85 3 61
2018 EX-02 69 31 0 0 0 0 0 100 0 35
2018 EX-03 60 27 7 0 0 0 7 93 0 15
2017 EX 64 28 5 1 0 0 2 94 1 128
2017 EX-01 62 26 8 2 0 0 2 90 2 61
2017 EX-02 62 30 5 0 0 0 3 95 0 40
2017 EX-03 75 25 0 0 0 0 0 100 0 20

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 35 36 21 7 1 0 0 71 8 136
2020 EX-01 27 41 20 10 2 0 0 67 12 49
2020 EX-02 39 36 19 7 0 0 0 75 7 59
2020 EX-03 47 32 21 0 0 0 0 79 0 19

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 4 17 43 26 10 0 0 21 36 136
2020 EX-01 2 18 41 29 10 0 0 20 39 49
2020 EX-02 3 14 51 25 7 0 0 17 32 59
2020 EX-03 11 26 21 21 21 0 0 37 42 19
2019 EX 6 26 47 15 6 0 0 31 21 127
2019 EX-01 2 23 51 15 9 0 0 25 25 53
2019 EX-02 2 24 51 20 2 0 0 27 22 45
2018 EX 8 23 40 23 5 0 0 31 28 124
2018 EX-01 3 16 43 33 5 0 0 20 38 61
2018 EX-02 17 26 29 23 6 0 0 43 29 35
2018 EX-03 7 53 40 0 0 0 0 60 0 15
2017 EX 6 25 41 19 8 0 0 32 27 129
2017 EX-01 5 26 36 22 11 0 0 31 33 61
2017 EX-02 8 15 50 20 8 0 0 22 28 40
2017 EX-03 10 43 29 14 5 0 0 52 19 21

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 22 28 43 5 1 0 0 6 51 134
2020 EX-01 16 33 47 4 0 0 0 4 49 49
2020 EX-02 26 25 46 2 2 0 0 4 51 57
2020 EX-03 21 21 37 21 0 0 0 21 42 19
2019 EX 12 25 43 17 4 0 0 20 37 127
2019 EX-01 11 34 42 11 2 0 0 13 45 53
2019 EX-02 16 22 42 20 0 0 0 20 38 45
2018 EX 12 29 36 15 7 1 0 22 42 121
2018 EX-01 15 35 35 12 2 2 0 14 51 60
2018 EX-02 15 15 41 15 15 0 0 29 29 34
2018 EX-03 0 33 33 27 7 0 0 33 33 15
2017 EX 12 23 41 19 5 0 0 24 35 129
2017 EX-01 13 25 40 20 3 0 0 23 37 61
2017 EX-02 10 30 42 13 5 0 0 18 40 40
2017 EX-03 14 14 33 29 10 0 0 38 29 21
Top of page

Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 26 65 9 0 72 28 136
2020 EX-01 20 65 14 0 76 24 49
2020 EX-02 31 61 8 0 67 33 59
2020 EX-03 32 68 0 0 68 32 19

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 40 60 35
2020 EX-01 40 60 10
2020 EX-02 39 61 18

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 63 18 7 4 1 0 8 88 5 136
2020 EX-01 59 18 14 0 0 0 8 84 0 49
2020 EX-02 61 17 3 7 2 0 10 87 9 59
2020 EX-03 74 21 0 5 0 0 0 95 5 19
2019 EX 62 21 6 2 2 0 6 88 5 124
2019 EX-01 49 25 8 2 4 0 12 84 7 51
2019 EX-02 64 22 9 0 2 0 2 89 2 45
2018 EX 54 15 13 5 3 0 10 77 9 124
2018 EX-01 43 21 16 7 5 0 8 70 13 61
2018 EX-02 63 11 14 3 3 0 6 79 6 35
2018 EX-03 73 7 7 0 0 0 13 92 0 15

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 20 26 14 17 17 0 6 48 36 35
2020 EX-01 0 20 30 20 20 0 10 22 44 10
2020 EX-02 22 33 0 17 22 0 6 59 41 18

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 3 20 23 17 29 0 9 25 50 35
2020 EX-01 0 0 30 30 30 0 10 0 67 10
2020 EX-02 0 28 22 11 28 0 11 31 44 18
Date modified: