2020 Public Service Employee Survey Results by Theme for Health Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	42	13	5	2	79	8	184
2020	CS-01	27	38	27	4	4	65	8	26
2020	CS-02	51	42	6	2	0	92	2	53
2020	CS-03	33	47	12	7	2	79	9	58
2020	CS-04	28	45	17	7	3	72	10	29
2020	CS-05	43	29	7	14	7	71	21	14
2019	CS	33	45	13	5	5	78	10	200
2019	CS-01	43	29	14	0	14	71	14	21
2019	CS-02	28	57	7	2	7	84	9	58
2019	CS-03	36	34	20	8	2	70	10	61
2019	CS-04	33	54	10	3	0	87	3	39
2019	CS-05	17	50	8	17	8	67	25	12
2018	CS	33	41	18	4	4	74	8	138
2018	CS-01	50	36	7	7	0	86	7	14
2018	CS-02	23	46	23	4	4	69	8	48
2018	CS-03	26	46	17	0	11	71	11	35
2018	CS-04	48	28	16	8	0	76	8	25
2018	CS-05	38	38	23	0	0	77	0	13
2017	CS	26	45	14	10	5	71	15	203
2017	CS-01	16	49	16	13	6	65	19	32
2017	CS-02	33	44	13	5	5	77	11	76
2017	CS-03	23	47	9	14	7	70	21	56
2017	CS-04	32	32	21	15	0	64	15	28
2014	CS	21	46	16	10	8	67	18	256
2014	CS-01	23	39	23	7	9	61	16	44
2014	CS-02	17	44	19	14	6	61	20	91
2014	CS-03	23	49	13	8	8	72	15	78
2014	CS-04	30	41	11	7	11	70	19	27

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	39	35	12	7	6	0	75	13	181
2020	CS-01	40	20	24	12	4	0	60	16	25
2020	CS-02	45	36	11	4	4	0	81	8	53
2020	CS-03	37	46	9	7	2	0	82	9	57
2020	CS-04	31	38	14	7	10	0	69	17	29
2020	CS-05	46	8	8	15	23	0	54	38	13
2019	CS	38	38	13	9	3	0	76	12	200
2019	CS-01	33	48	10	10	0	0	81	10	21
2019	CS-02	31	43	9	12	5	0	74	17	58
2019	CS-03	43	34	15	7	2	0	77	8	61
2019	CS-04	46	28	15	10	0	0	74	10	39
2019	CS-05	33	33	25	0	8	0	67	8	12
2018	CS	39	36	13	7	5	0	75	12	139
2018	CS-01	53	27	7	13	0	0	80	13	15
2018	CS-02	31	35	17	10	6	0	67	17	48
2018	CS-03	29	51	9	6	6	0	80	11	35
2018	CS-04	56	20	20	0	4	0	76	4	25
2018	CS-05	46	38	8	0	8	0	85	8	13
2017	CS	25	39	13	15	7	0	65	22	204
2017	CS-01	21	25	13	28	9	3	48	39	32
2017	CS-02	22	45	15	9	9	0	67	19	76
2017	CS-03	27	45	7	16	5	0	72	22	56
2017	CS-04	24	34	25	11	7	0	58	18	29

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	31	11	2	1	0	86	3	184
2020	CS-01	38	31	19	8	4	0	69	12	26
2020	CS-02	68	26	6	0	0	0	94	0	53
2020	CS-03	53	34	9	2	2	0	88	3	58
2020	CS-04	45	34	17	3	0	0	79	3	29
2020	CS-05	57	29	14	0	0	0	86	0	14
2019	CS	50	33	12	4	1	0	83	5	198
2019	CS-01	48	24	14	14	0	0	71	14	21
2019	CS-02	47	41	7	2	3	0	88	5	58
2019	CS-03	54	23	16	7	0	0	77	7	61
2019	CS-04	57	27	16	0	0	0	84	0	37
2019	CS-05	33	67	0	0	0	0	100	0	12
2018	CS	51	36	7	3	2	1	88	5	139
2018	CS-01	73	20	7	0	0	0	93	0	15
2018	CS-02	46	44	2	6	2	0	90	8	48
2018	CS-03	37	43	9	3	6	3	82	9	35
2018	CS-04	60	24	16	0	0	0	84	0	25
2018	CS-05	62	31	8	0	0	0	92	0	13
2017	CS	44	40	11	4	1	0	84	5	204
2017	CS-01	41	34	16	9	0	0	75	9	32
2017	CS-02	48	36	11	4	1	0	84	5	76
2017	CS-03	37	48	9	4	2	0	86	5	56
2017	CS-04	46	45	10	0	0	0	90	0	29
2014	CS	54	31	7	4	4	0	85	7	256
2014	CS-01	59	23	14	0	5	0	82	5	44
2014	CS-02	44	41	8	4	3	0	85	8	91
2014	CS-03	60	27	4	4	5	0	87	9	78
2014	CS-04	67	19	7	7	0	0	85	7	27

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	34	9	5	3	0	82	9	184
2020	CS-01	54	31	12	0	4	0	85	4	26
2020	CS-02	57	34	9	0	0	0	91	0	53
2020	CS-03	45	34	12	5	3	0	79	9	58
2020	CS-04	34	45	3	17	0	0	79	17	29
2020	CS-05	43	21	7	14	14	0	64	29	14
2019	CS	40	39	12	9	1	0	79	10	200
2019	CS-01	48	24	19	10	0	0	71	10	21
2019	CS-02	34	53	5	7	0	0	88	7	58
2019	CS-03	43	31	13	11	2	0	74	13	61
2019	CS-04	49	36	10	5	0	0	85	5	39
2019	CS-05	8	50	17	17	8	0	58	25	12
2018	CS	36	43	13	5	2	1	80	7	139
2018	CS-01	60	33	0	0	7	0	93	7	15
2018	CS-02	31	46	15	6	2	0	77	8	48
2018	CS-03	29	46	14	6	3	3	76	9	35
2018	CS-04	48	36	12	4	0	0	84	4	25
2018	CS-05	23	54	15	8	0	0	77	8	13
2017	CS	32	47	13	4	3	0	79	8	204
2017	CS-01	27	51	16	0	6	0	78	6	32
2017	CS-02	36	48	7	5	4	0	84	9	76
2017	CS-03	32	45	16	4	4	0	77	7	56
2017	CS-04	34	38	18	11	0	0	72	11	29
2014	CS	29	45	15	6	5	0	73	12	256
2014	CS-01	27	45	18	2	7	0	73	9	44
2014	CS-02	20	47	21	9	3	0	67	12	91
2014	CS-03	32	46	9	6	6	0	78	13	78
2014	CS-04	48	33	7	4	7	0	81	11	27

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	34	25	22	10	7	1	0	60	18	181
2020	CS-01	36	24	32	4	4	0	0	60	8	25
2020	CS-02	48	23	17	4	6	2	0	73	10	52
2020	CS-03	31	31	17	14	5	2	0	63	19	58
2020	CS-04	24	17	31	21	7	0	0	41	28	29
2020	CS-05	15	23	23	15	23	0	0	38	38	13
2019	CS	35	31	22	8	4	1	1	66	12	200
2019	CS-01	48	14	38	0	0	0	0	62	0	21
2019	CS-02	38	33	14	10	5	0	0	71	16	58
2019	CS-03	28	39	21	3	7	2	0	68	10	61
2019	CS-04	46	21	21	10	3	0	0	67	13	39
2019	CS-05	8	25	42	25	0	0	0	33	25	12
2018	CS	25	30	29	8	6	2	0	56	14	136
2018	CS-01	38	15	8	31	8	0	0	54	38	13
2018	CS-02	19	42	23	4	8	4	0	63	13	48
2018	CS-03	24	26	38	3	6	3	0	52	9	34
2018	CS-04	32	32	24	12	0	0	0	64	12	25
2018	CS-05	23	15	54	0	8	0	0	38	8	13
2017	CS	24	35	20	11	9	1	0	60	21	204
2017	CS-01	31	25	13	16	9	6	0	59	27	32
2017	CS-02	23	36	24	9	8	0	0	59	17	76
2017	CS-03	25	44	11	7	13	0	0	69	20	56
2017	CS-04	20	23	35	14	7	0	0	44	21	29
2014	CS	18	32	23	16	10	0	0	51	27	256
2014	CS-01	18	23	30	18	11	0	0	41	30	44
2014	CS-02	11	32	24	23	9	1	0	43	32	91
2014	CS-03	23	31	22	12	13	0	0	54	24	78
2014	CS-04	26	41	15	15	4	0	0	67	19	27

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	29	21	8	6	1	65	14	182
2020	CS-01	35	35	23	8	0	0	69	8	26
2020	CS-02	49	30	11	6	2	2	81	8	53
2020	CS-03	35	26	23	7	7	2	63	14	57
2020	CS-04	21	24	34	14	7	0	45	21	29
2020	CS-05	15	31	23	8	23	0	46	31	13
2019	CS	37	30	22	8	4	0	67	11	198
2019	CS-01	48	14	33	5	0	0	62	5	21
2019	CS-02	39	38	11	9	4	0	77	13	56
2019	CS-03	30	38	20	7	7	0	67	13	61
2019	CS-04	51	21	18	8	3	0	72	10	39
2019	CS-05	8	8	67	17	0	0	17	17	12
2018	CS	26	38	21	10	4	1	65	14	138
2018	CS-01	36	21	14	21	7	0	57	29	14
2018	CS-02	23	44	21	6	6	0	67	13	48
2018	CS-03	26	37	26	9	0	3	65	9	35
2018	CS-04	36	36	16	12	0	0	72	12	25
2018	CS-05	8	46	31	8	8	0	54	15	13
2017	CS	26	35	17	14	8	0	61	22	204
2017	CS-01	37	25	13	16	9	0	62	25	32
2017	CS-02	21	35	21	13	8	1	57	21	76
2017	CS-03	27	46	7	13	7	0	73	20	56
2017	CS-04	20	27	32	14	7	0	47	21	29
2014	CS	21	35	19	17	8	0	56	25	256
2014	CS-01	20	25	27	16	11	0	45	27	44
2014	CS-02	13	35	22	24	4	1	49	29	91
2014	CS-03	25	35	17	10	13	0	60	23	78
2014	CS-04	22	56	7	15	0	0	78	15	27

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	31	22	23	11	10	1	2	54	22	183
2020	CS-01	38	19	31	8	4	0	0	58	12	26
2020	CS-02	42	26	11	9	11	0	0	68	21	53
2020	CS-03	29	24	26	10	5	2	3	56	16	58
2020	CS-04	17	14	24	24	14	3	3	33	41	29
2020	CS-05	8	8	46	8	31	0	0	15	38	13
2019	CS	34	26	21	11	7	3	1	61	18	200
2019	CS-01	43	19	24	5	10	0	0	62	14	21
2019	CS-02	31	24	17	12	9	5	2	59	22	58
2019	CS-03	28	30	26	10	5	2	0	58	15	61
2019	CS-04	49	18	23	5	3	3	0	68	8	39
2019	CS-05	25	17	8	42	8	0	0	42	50	12
2018	CS	28	26	22	8	12	3	0	56	21	138
2018	CS-01	43	0	21	14	14	7	0	46	31	14
2018	CS-02	21	35	17	8	15	4	0	59	24	48
2018	CS-03	29	26	23	6	14	3	0	56	21	35
2018	CS-04	36	24	24	8	8	0	0	60	16	25
2018	CS-05	23	23	38	8	8	0	0	46	15	13
2017	CS	25	26	19	13	13	3	0	52	28	204
2017	CS-01	25	25	16	6	22	6	0	53	30	32
2017	CS-02	25	33	14	13	12	3	0	59	26	76
2017	CS-03	28	18	23	14	14	2	0	47	29	56
2017	CS-04	17	21	28	18	11	6	0	40	30	29
2014	CS	22	21	21	17	13	5	1	46	32	256
2014	CS-01	20	16	20	18	20	2	2	38	40	44
2014	CS-02	19	17	26	15	11	10	1	41	30	91
2014	CS-03	25	21	18	19	14	3	0	47	34	78
2014	CS-04	26	48	7	11	7	0	0	74	19	27

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	59	23	8	4	1	3	3	87	5	184
2020	CS-01	35	35	12	0	4	4	12	82	5	26
2020	CS-02	60	15	13	4	2	2	4	80	6	53
2020	CS-03	69	21	3	3	0	3	0	93	4	58
2020	CS-04	66	28	3	0	0	3	0	96	0	29
2020	CS-05	57	21	7	14	0	0	0	79	14	14
2019	CS	54	27	13	2	1	1	3	84	2	198
2019	CS-01	43	24	14	5	5	5	5	74	11	21
2019	CS-02	50	26	17	2	0	0	5	80	2	58
2019	CS-03	48	36	15	0	0	0	2	85	0	61
2019	CS-04	74	21	3	0	0	0	3	97	0	38
2019	CS-05	58	17	8	8	0	8	0	82	9	12

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	26	8	6	4	2	2	82	10	183
2020	CS-01	42	23	12	8	4	4	8	74	13	26
2020	CS-02	60	21	11	2	6	0	0	81	8	53
2020	CS-03	57	26	3	5	3	3	2	87	9	58
2020	CS-04	50	39	11	0	0	0	0	89	0	28
2020	CS-05	36	29	0	29	7	0	0	64	36	14
2019	CS	53	29	10	5	2	1	1	83	7	199
2019	CS-01	52	33	10	0	0	0	5	90	0	21
2019	CS-02	55	22	16	5	0	0	2	79	5	58
2019	CS-03	50	32	10	3	5	0	0	82	8	60
2019	CS-04	54	33	8	5	0	0	0	87	5	39
2019	CS-05	42	33	0	8	8	8	0	82	18	12
2018	CS	40	34	12	8	4	2	1	76	12	138
2018	CS-01	64	14	7	14	0	0	0	79	14	14
2018	CS-02	40	27	13	8	6	4	2	71	16	48
2018	CS-03	31	31	17	14	3	3	0	65	18	35
2018	CS-04	32	56	12	0	0	0	0	88	0	25
2018	CS-05	62	31	0	0	8	0	0	92	8	13
2017	CS	38	33	12	8	6	0	1	73	15	203
2017	CS-01	34	28	19	13	3	0	3	64	16	32
2017	CS-02	34	42	7	8	7	0	3	78	15	76
2017	CS-03	41	32	13	7	5	2	0	74	13	56
2017	CS-04	43	21	18	7	11	0	0	64	18	28
2014	CS	43	31	12	8	7	0	0	74	14	256
2014	CS-01	43	34	11	5	7	0	0	77	11	44
2014	CS-02	36	34	14	8	8	0	0	70	15	91
2014	CS-03	51	21	13	8	8	0	0	72	15	78
2014	CS-04	48	33	7	7	4	0	0	81	11	27

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	57	24	10	5	3	0	1	82	8	184
2020	CS-01	42	31	23	0	0	0	4	76	0	26
2020	CS-02	58	26	8	4	4	0	0	85	8	53
2020	CS-03	69	17	7	5	2	0	0	86	7	58
2020	CS-04	55	34	0	7	3	0	0	90	10	29
2020	CS-05	43	7	29	14	7	0	0	50	21	14
2019	CS	61	25	7	3	3	1	1	87	6	200
2019	CS-01	57	24	5	0	10	0	5	85	10	21
2019	CS-02	62	26	7	3	0	0	2	89	4	58
2019	CS-03	62	26	5	5	2	0	0	89	7	61
2019	CS-04	64	23	13	0	0	0	0	87	0	39
2019	CS-05	33	33	8	8	8	8	0	73	18	12
2018	CS	51	22	14	7	4	1	1	74	12	138
2018	CS-01	64	14	7	7	7	0	0	79	14	14
2018	CS-02	46	23	19	6	4	0	2	70	11	48
2018	CS-03	43	23	14	11	6	3	0	68	18	35
2018	CS-04	60	20	12	8	0	0	0	80	8	25
2018	CS-05	69	23	0	0	8	0	0	92	8	13
2017	CS	51	27	9	7	5	1	0	78	12	202
2017	CS-01	49	16	25	9	0	0	0	65	9	32
2017	CS-02	46	34	5	5	9	0	0	80	15	75
2017	CS-03	57	20	9	9	4	2	0	78	13	56
2017	CS-04	52	31	7	4	4	3	0	86	7	29
2014	CS	51	27	8	7	7	0	0	78	14	256
2014	CS-01	43	30	7	14	7	0	0	73	20	44
2014	CS-02	46	30	11	4	9	0	0	76	13	91
2014	CS-03	54	26	5	8	6	1	0	80	14	78
2014	CS-04	67	22	0	7	4	0	0	89	11	27

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	29	30	15	7	6	13	1	68	14	184
2020	CS-01	31	35	15	0	0	19	0	81	0	26
2020	CS-02	36	32	9	2	4	17	0	82	7	53
2020	CS-03	29	29	16	5	5	14	2	69	12	58
2020	CS-04	17	24	31	17	7	3	0	43	25	29
2020	CS-05	14	36	0	21	29	0	0	50	50	14
2019	CS	25	36	19	8	4	9	0	67	13	200
2019	CS-01	38	19	14	5	0	24	0	75	6	21
2019	CS-02	31	24	22	7	2	14	0	64	10	58
2019	CS-03	18	46	21	5	3	7	0	68	9	61
2019	CS-04	26	38	18	10	5	3	0	66	16	39
2019	CS-05	17	42	8	8	25	0	0	58	33	12
2018	CS	24	33	19	11	3	11	0	63	15	138
2018	CS-01	47	13	13	7	7	13	0	69	15	15
2018	CS-02	17	38	23	11	2	9	0	60	14	47
2018	CS-03	20	37	23	9	0	11	0	65	10	35
2018	CS-04	32	24	12	16	0	16	0	67	19	25
2018	CS-05	23	38	8	8	15	8	0	67	25	13
2017	CS	21	36	20	9	5	9	0	63	16	204
2017	CS-01	27	28	22	3	3	16	0	66	8	32
2017	CS-02	13	37	24	9	5	11	0	57	16	76
2017	CS-03	21	43	14	11	7	4	0	67	19	56
2017	CS-04	28	35	18	11	4	6	0	66	15	29
2014	CS	22	31	21	11	5	11	0	59	17	255
2014	CS-01	23	33	14	16	5	9	0	62	23	43
2014	CS-02	13	28	22	14	7	15	1	49	25	91
2014	CS-03	25	30	26	6	4	9	0	60	11	78
2014	CS-04	30	37	22	4	4	4	0	69	8	27

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	26	33	16	11	10	3	1	61	22	183
2020	CS-01	31	38	15	8	4	0	4	72	12	26
2020	CS-02	32	40	8	9	6	6	0	76	16	53
2020	CS-03	28	28	19	12	9	3	2	58	22	58
2020	CS-04	11	29	32	18	11	0	0	39	29	28
2020	CS-05	7	36	14	7	36	0	0	43	43	14
2019	CS	20	35	25	10	8	4	0	57	18	199
2019	CS-01	29	33	14	5	5	14	0	72	11	21
2019	CS-02	22	31	28	10	3	5	0	56	15	58
2019	CS-03	13	43	27	5	10	2	0	58	15	60
2019	CS-04	26	23	31	15	5	0	0	49	21	39
2019	CS-05	17	33	17	8	25	0	0	50	33	12
2018	CS	20	27	27	16	8	2	0	49	24	139
2018	CS-01	60	7	13	13	7	0	0	67	20	15
2018	CS-02	19	29	25	13	8	6	0	51	22	48
2018	CS-03	11	23	43	14	9	0	0	34	23	35
2018	CS-04	12	40	24	20	4	0	0	52	24	25
2018	CS-05	23	23	15	31	8	0	0	46	38	13
2017	CS	16	31	21	18	10	4	0	49	30	203
2017	CS-01	19	19	38	6	9	9	0	41	17	32
2017	CS-02	11	33	21	17	12	6	0	47	31	76
2017	CS-03	22	38	13	18	9	0	0	60	28	55
2017	CS-04	14	20	21	28	11	6	0	37	41	29
2014	CS	15	35	19	14	15	3	0	51	30	255
2014	CS-01	12	23	33	7	23	2	0	36	31	43
2014	CS-02	10	28	20	22	18	3	0	39	41	91
2014	CS-03	18	40	15	14	10	3	0	59	25	78
2014	CS-04	26	48	11	7	7	0	0	74	15	27

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	22	27	18	13	10	9	1	55	26	182
2020	CS-01	27	38	12	8	4	8	4	74	13	26
2020	CS-02	27	33	13	12	4	12	0	67	17	52
2020	CS-03	21	23	18	14	9	14	2	52	27	57
2020	CS-04	10	21	34	17	17	0	0	31	34	29
2020	CS-05	14	29	14	7	36	0	0	43	43	14
2019	CS	16	29	23	14	10	9	0	49	26	200
2019	CS-01	19	24	19	5	5	29	0	60	13	21
2019	CS-02	21	31	19	10	5	14	0	60	18	58
2019	CS-03	8	36	33	8	11	3	0	46	20	61
2019	CS-04	21	21	21	28	8	3	0	42	37	39
2019	CS-05	8	17	17	33	25	0	0	25	58	12
2018	CS	14	27	28	17	9	4	0	43	27	137
2018	CS-01	47	13	20	0	20	0	0	60	20	15
2018	CS-02	15	27	33	13	4	8	0	45	18	48
2018	CS-03	6	29	29	21	15	0	0	35	35	34
2018	CS-04	13	21	25	33	4	4	0	35	39	24
2018	CS-05	0	38	31	8	15	8	0	42	25	13
2017	CS	11	29	21	23	11	5	0	42	36	203
2017	CS-01	22	16	33	13	7	9	0	43	22	31
2017	CS-02	5	36	19	17	14	9	0	45	34	76
2017	CS-03	14	29	22	21	14	0	0	43	35	56
2017	CS-04	11	13	17	49	7	3	0	25	58	29
2014	CS	10	27	19	25	15	4	0	38	42	255
2014	CS-01	7	19	21	26	21	5	2	28	50	43
2014	CS-02	7	22	20	30	18	4	0	30	49	91
2014	CS-03	15	28	21	19	13	4	0	45	33	78
2014	CS-04	7	44	15	30	4	0	0	52	33	27

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	22	26	20	20	9	3	1	49	30	184
2020	CS-01	31	23	23	15	4	0	4	56	20	26
2020	CS-02	23	30	17	15	6	8	2	58	23	53
2020	CS-03	26	26	17	21	7	3	0	54	29	58
2020	CS-04	10	17	34	31	7	0	0	28	38	29
2020	CS-05	7	29	0	29	36	0	0	36	64	14
2019	CS	17	34	19	20	8	3	0	52	28	200
2019	CS-01	29	33	5	24	0	10	0	68	26	21
2019	CS-02	19	40	17	17	2	5	0	62	20	58
2019	CS-03	10	33	30	15	11	2	0	43	27	61
2019	CS-04	21	28	13	31	8	0	0	49	38	39
2019	CS-05	8	17	25	25	25	0	0	25	50	12
2018	CS	13	33	17	21	12	4	0	48	34	139
2018	CS-01	47	13	13	13	13	0	0	60	27	15
2018	CS-02	10	38	21	15	6	10	0	53	23	48
2018	CS-03	11	29	17	17	23	3	0	41	41	35
2018	CS-04	8	28	12	44	8	0	0	36	52	25
2018	CS-05	0	54	23	15	8	0	0	54	23	13
2017	CS	17	27	19	19	15	3	0	45	35	204
2017	CS-01	15	31	16	28	9	0	0	46	38	32
2017	CS-02	16	24	25	13	16	6	0	42	31	76
2017	CS-03	19	32	16	18	14	0	0	52	32	56
2017	CS-04	14	14	13	31	25	3	0	29	57	29
2014	CS	12	28	19	20	18	3	0	41	39	255
2014	CS-01	14	23	16	14	26	5	2	40	43	43
2014	CS-02	8	28	15	25	20	4	0	37	47	91
2014	CS-03	13	30	23	21	13	1	0	43	34	78
2014	CS-04	15	30	22	19	15	0	0	44	33	27

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	35	15	8	6	0	1	70	14	184
2020	CS-01	46	15	31	8	0	0	0	62	8	26
2020	CS-02	40	36	11	8	6	0	0	75	13	53
2020	CS-03	40	38	10	7	5	0	0	78	12	58
2020	CS-04	21	45	24	3	7	0	0	66	10	29
2020	CS-05	21	29	7	21	21	0	0	50	43	14
2019	CS	32	37	19	8	5	0	0	69	13	200
2019	CS-01	48	24	24	5	0	0	0	71	5	21
2019	CS-02	24	40	19	12	5	0	0	64	17	58
2019	CS-03	30	46	16	5	3	0	0	75	8	61
2019	CS-04	36	31	23	5	5	0	0	67	10	39
2019	CS-05	25	17	17	25	17	0	0	42	42	12
2018	CS	28	35	20	12	4	0	0	64	16	137
2018	CS-01	43	36	7	14	0	0	0	79	14	14
2018	CS-02	21	30	28	17	4	0	0	51	21	47
2018	CS-03	26	29	26	14	6	0	0	54	20	35
2018	CS-04	36	40	16	8	0	0	0	76	8	25
2018	CS-05	31	54	8	0	8	0	0	85	8	13
2017	CS	20	40	19	14	7	0	0	61	21	204
2017	CS-01	21	25	22	22	9	0	0	46	32	32
2017	CS-02	15	44	18	13	9	0	0	59	23	76
2017	CS-03	25	38	23	7	7	0	0	63	14	56
2017	CS-04	17	52	14	18	0	0	0	68	18	29
2014	CS	23	36	21	10	9	1	0	60	19	256
2014	CS-01	25	20	23	16	16	0	0	45	32	44
2014	CS-02	11	40	28	12	9	1	0	51	21	91
2014	CS-03	29	41	15	8	5	1	0	71	13	78
2014	CS-04	41	37	15	0	7	0	0	78	7	27

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	34	39	12	11	4	73	15	183
2020	CS-01	35	27	23	15	0	62	15	26
2020	CS-02	43	43	11	2	0	87	2	53
2020	CS-03	33	39	11	12	5	72	18	57
2020	CS-04	21	52	10	14	3	72	17	29
2020	CS-05	21	36	7	21	14	57	36	14
2019	CS	34	42	11	10	5	75	14	199
2019	CS-01	45	45	0	10	0	90	10	20
2019	CS-02	36	43	10	3	7	79	10	58
2019	CS-03	26	41	15	13	5	67	18	61
2019	CS-04	36	36	13	15	0	72	15	39
2019	CS-05	33	42	8	8	8	75	17	12
2018	CS	31	38	16	10	4	70	14	138
2018	CS-01	64	14	14	7	0	79	7	14
2018	CS-02	23	46	25	6	0	69	6	48
2018	CS-03	23	40	14	14	9	63	23	35
2018	CS-04	36	36	4	16	8	72	24	25
2018	CS-05	38	38	15	0	8	77	8	13
2017	CS	26	40	13	15	6	66	21	204
2017	CS-01	28	37	13	16	6	65	22	32
2017	CS-02	27	45	11	13	5	71	18	76
2017	CS-03	25	41	12	13	9	66	22	56
2017	CS-04	14	35	23	21	7	49	28	29

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	25	11	6	2	2	1	80	8	184
2020	CS-01	35	31	19	8	0	4	4	71	8	26
2020	CS-02	55	26	9	2	6	2	0	83	8	53
2020	CS-03	66	17	7	7	0	2	2	86	7	58
2020	CS-04	52	31	10	3	0	3	0	86	4	29
2020	CS-05	29	29	14	21	7	0	0	57	29	14
2019	CS	48	33	11	5	2	1	1	82	7	199
2019	CS-01	52	29	14	0	0	0	5	85	0	21
2019	CS-02	50	31	12	5	0	0	2	82	5	58
2019	CS-03	43	32	17	5	3	0	0	75	8	60
2019	CS-04	49	44	3	5	0	0	0	92	5	39
2019	CS-05	33	33	8	8	8	8	0	73	18	12
2018	CS	42	31	14	9	3	0	1	74	12	138
2018	CS-01	57	14	7	7	7	0	7	77	15	14
2018	CS-02	38	33	17	10	0	0	2	72	11	48
2018	CS-03	31	43	14	6	6	0	0	74	11	35
2018	CS-04	48	24	16	12	0	0	0	72	12	25
2018	CS-05	69	23	0	0	8	0	0	92	8	13
2017	CS	38	34	14	9	5	1	0	72	14	204
2017	CS-01	30	32	22	13	3	0	0	62	16	32
2017	CS-02	35	41	13	5	5	0	0	76	11	76
2017	CS-03	45	28	11	7	7	2	0	75	15	56
2017	CS-04	35	27	14	18	4	3	0	64	22	29
2014	CS	42	30	11	8	6	2	0	74	15	256
2014	CS-01	36	27	18	9	9	0	0	64	18	44
2014	CS-02	32	42	12	7	6	2	0	75	12	91
2014	CS-03	52	21	8	10	6	3	0	75	17	78
2014	CS-04	52	30	7	7	4	0	0	81	11	27

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	34	15	10	3	1	2	71	14	183
2020	CS-01	31	35	15	15	4	0	0	65	19	26
2020	CS-02	34	42	9	8	4	2	2	78	12	53
2020	CS-03	43	29	16	5	3	0	3	75	9	58
2020	CS-04	29	32	21	18	0	0	0	61	18	28
2020	CS-05	29	36	14	14	7	0	0	64	21	14
2019	CS	30	37	16	14	5	0	0	67	18	200
2019	CS-01	19	48	5	19	10	0	0	67	29	21
2019	CS-02	26	34	17	16	7	0	0	60	22	58
2019	CS-03	25	43	18	11	3	0	0	67	15	61
2019	CS-04	41	31	21	8	0	0	0	72	8	39
2019	CS-05	42	33	8	17	0	0	0	75	17	12
2018	CS	22	53	15	6	4	0	1	75	10	137
2018	CS-01	29	50	0	7	14	0	0	79	21	14
2018	CS-02	17	55	19	2	6	0	0	72	9	47
2018	CS-03	20	49	17	9	3	0	3	71	12	35
2018	CS-04	20	60	12	8	0	0	0	80	8	25
2018	CS-05	31	46	15	8	0	0	0	77	8	13
2017	CS	29	42	10	11	6	0	1	72	18	204
2017	CS-01	21	44	6	19	6	0	3	67	26	32
2017	CS-02	25	43	11	12	9	0	0	68	21	76
2017	CS-03	36	37	13	9	5	0	0	73	14	56
2017	CS-04	30	46	10	7	4	0	4	79	11	29
2014	CS	20	35	16	18	11	0	1	56	29	256
2014	CS-01	16	27	9	25	23	0	0	43	48	44
2014	CS-02	14	36	23	19	8	0	0	50	26	91
2014	CS-03	20	44	12	14	9	0	1	65	23	78
2014	CS-04	37	22	11	19	7	4	0	61	27	27

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	58	19	10	4	4	3	1	80	9	182
2020	CS-01	42	33	13	0	8	0	4	78	9	24
2020	CS-02	60	17	11	8	4	0	0	77	11	53
2020	CS-03	67	14	7	3	2	5	2	87	6	58
2020	CS-04	59	17	10	7	0	7	0	81	7	29
2020	CS-05	43	14	21	0	14	7	0	62	15	14

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	22	30	18	16	11	2	1	53	28	183
2020	CS-01	31	23	23	4	15	4	0	56	20	26
2020	CS-02	23	34	11	17	13	2	0	58	31	53
2020	CS-03	23	32	18	18	9	2	0	55	27	57
2020	CS-04	21	21	24	21	7	3	3	44	30	29
2020	CS-05	7	36	21	14	21	0	0	43	36	14
2019	CS	19	32	22	14	11	3	1	53	25	200
2019	CS-01	19	14	29	10	19	10	0	37	32	21
2019	CS-02	17	36	19	17	10	0	0	53	28	58
2019	CS-03	13	34	25	15	10	2	2	49	25	61
2019	CS-04	36	23	23	10	3	5	0	62	14	39
2019	CS-05	8	50	8	25	8	0	0	58	33	12
2018	CS	16	31	27	9	15	1	0	48	25	137
2018	CS-01	33	13	27	0	27	0	0	47	27	15
2018	CS-02	15	21	34	17	13	0	0	36	30	47
2018	CS-03	9	34	26	9	20	3	0	44	29	35
2018	CS-04	20	48	24	4	4	0	0	68	8	25
2018	CS-05	8	50	17	8	17	0	0	58	25	12
2017	CS	19	32	20	16	10	3	0	52	27	204
2017	CS-01	24	22	16	19	16	3	0	48	36	32
2017	CS-02	14	36	22	16	9	2	0	51	26	76
2017	CS-03	19	32	20	16	13	0	0	52	29	56
2017	CS-04	21	25	21	18	7	9	0	50	27	29
2014	CS	14	27	18	21	16	3	0	43	39	256
2014	CS-01	5	20	14	27	32	2	0	26	60	44
2014	CS-02	7	30	23	27	10	3	0	38	39	91
2014	CS-03	16	33	17	15	15	3	0	51	32	78
2014	CS-04	30	22	15	19	11	4	0	54	31	27

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	20	21	15	17	21	2	4	44	40	183
2020	CS-01	15	31	12	15	15	8	4	52	35	26
2020	CS-02	21	21	10	19	27	0	2	43	47	52
2020	CS-03	21	19	17	16	21	2	5	43	39	58
2020	CS-04	21	17	21	17	17	0	7	41	37	29
2020	CS-05	21	29	14	14	21	0	0	50	36	14
2019	CS	20	29	16	16	17	2	2	50	34	200
2019	CS-01	19	24	29	10	14	5	0	45	25	21
2019	CS-02	12	21	17	21	29	0	0	33	50	58
2019	CS-03	15	36	15	13	15	3	3	54	30	61
2019	CS-04	38	33	8	10	5	3	3	76	16	39
2019	CS-05	17	33	17	25	8	0	0	50	33	12
2018	CS	17	23	16	15	25	2	2	41	42	137
2018	CS-01	29	7	21	7	29	7	0	38	38	14
2018	CS-02	9	17	21	21	28	0	4	27	51	47
2018	CS-03	17	20	14	14	31	3	0	38	47	35
2018	CS-04	20	40	16	8	8	4	4	65	17	25
2018	CS-05	23	31	0	15	31	0	0	54	46	13
2017	CS	13	20	15	15	32	3	2	34	49	204
2017	CS-01	15	9	16	16	38	6	0	26	57	32
2017	CS-02	5	22	16	16	40	1	0	27	56	76
2017	CS-03	18	19	11	20	29	2	2	39	50	56
2017	CS-04	18	28	21	4	21	6	4	50	27	29
2014	CS	12	23	15	16	30	1	3	36	48	256
2014	CS-01	5	20	5	18	48	0	5	26	69	44
2014	CS-02	2	28	20	13	35	1	1	30	49	91
2014	CS-03	16	21	21	15	23	1	3	39	40	78
2014	CS-04	37	15	4	30	11	0	4	54	42	27

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	23	15	4	3	0	4	77	7	184
2020	CS-01	65	19	8	0	0	0	8	92	0	26
2020	CS-02	55	26	13	4	0	0	2	83	4	53
2020	CS-03	48	19	16	3	5	0	9	74	9	58
2020	CS-04	41	28	17	7	7	0	0	69	14	29
2020	CS-05	43	29	21	7	0	0	0	71	7	14
2019	CS	58	23	9	4	3	1	3	84	7	200
2019	CS-01	71	14	10	0	0	5	0	90	0	21
2019	CS-02	66	16	9	0	3	2	5	87	4	58
2019	CS-03	54	25	13	3	2	0	3	81	5	61
2019	CS-04	51	28	3	13	3	0	3	82	16	39
2019	CS-05	33	33	17	8	8	0	0	67	17	12

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	23	17	8	5	0	1	70	13	183
2020	CS-01	42	31	15	4	8	0	0	73	12	26
2020	CS-02	45	25	15	13	2	0	0	70	15	53
2020	CS-03	46	21	14	9	7	0	4	69	16	57
2020	CS-04	52	17	24	3	3	0	0	69	7	29
2020	CS-05	43	29	21	7	0	0	0	71	7	14
2019	CS	50	26	14	4	3	1	2	78	7	197
2019	CS-01	29	43	14	0	10	5	0	75	10	21
2019	CS-02	41	30	16	9	2	0	2	73	11	56
2019	CS-03	52	25	15	0	5	2	2	80	5	61
2019	CS-04	66	16	11	5	0	0	3	84	5	38
2019	CS-05	67	25	8	0	0	0	0	92	0	12

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	77	7	7	2	0	4	4	91	2	184
2020	CS-01	69	12	8	0	0	4	8	91	0	26
2020	CS-02	68	13	8	4	0	4	4	88	4	53
2020	CS-03	81	0	5	3	0	5	5	90	4	58
2020	CS-04	86	7	3	0	0	3	0	96	0	29
2020	CS-05	79	7	14	0	0	0	0	86	0	14
2019	CS	76	10	7	2	1	4	2	91	2	199
2019	CS-01	62	29	5	0	0	5	0	95	0	21
2019	CS-02	72	9	10	0	0	7	2	89	0	58
2019	CS-03	78	7	3	2	2	5	3	93	4	60
2019	CS-04	90	3	8	0	0	0	0	92	0	39
2019	CS-05	83	17	0	0	0	0	0	100	0	12

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	76	13	3	0	1	2	7	96	1	184
2020	CS-01	58	12	8	0	0	4	19	90	0	26
2020	CS-02	70	23	2	0	0	2	4	98	0	53
2020	CS-03	76	9	5	0	2	0	9	92	2	58
2020	CS-04	93	3	0	0	0	3	0	100	0	29
2020	CS-05	86	14	0	0	0	0	0	100	0	14
2019	CS	82	5	3	2	0	1	9	96	2	200
2019	CS-01	76	5	5	0	0	5	10	94	0	21
2019	CS-02	72	12	2	0	0	2	12	98	0	58
2019	CS-03	85	2	3	0	0	0	10	96	0	61
2019	CS-04	87	3	3	5	0	0	3	92	5	39
2019	CS-05	83	0	0	8	0	0	8	91	9	12

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	37	13	8	5	0	0	75	13	184
2020	CS-01	31	35	23	12	0	0	0	65	12	26
2020	CS-02	45	34	13	4	4	0	0	79	8	53
2020	CS-03	43	34	10	7	5	0	0	78	12	58
2020	CS-04	28	52	10	7	3	0	0	79	10	29
2020	CS-05	29	29	7	21	14	0	0	57	36	14
2019	CS	35	41	11	9	4	1	1	77	13	200
2019	CS-01	38	38	10	5	10	0	0	76	14	21
2019	CS-02	26	48	10	10	3	0	2	75	14	58
2019	CS-03	36	38	11	8	5	2	0	75	13	61
2019	CS-04	44	36	13	5	0	3	0	82	5	39
2019	CS-05	25	42	8	25	0	0	0	67	25	12
2018	CS	29	46	9	12	4	0	0	75	16	139
2018	CS-01	47	33	13	7	0	0	0	80	7	15
2018	CS-02	27	44	15	10	4	0	0	71	15	48
2018	CS-03	17	49	11	14	9	0	0	66	23	35
2018	CS-04	36	44	0	20	0	0	0	80	20	25
2018	CS-05	38	54	0	0	8	0	0	92	8	13
2017	CS	28	43	14	7	6	0	1	72	14	204
2017	CS-01	31	35	6	16	9	0	2	68	26	32
2017	CS-02	26	45	17	5	5	0	1	72	11	76
2017	CS-03	27	45	14	9	5	0	0	72	14	56
2017	CS-04	28	41	17	4	11	0	0	69	14	29
2014	CS	23	42	11	16	8	0	0	65	24	256
2014	CS-01	18	34	18	14	16	0	0	52	30	44
2014	CS-02	10	50	13	18	8	1	0	61	26	91
2014	CS-03	32	41	8	17	3	0	0	73	19	78
2014	CS-04	41	30	7	15	7	0	0	70	22	27

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	37	11	7	4	1	0	78	11	183
2020	CS-01	36	20	20	16	4	4	0	58	21	25
2020	CS-02	43	36	11	8	2	0	0	79	9	53
2020	CS-03	45	41	9	2	3	0	0	86	5	58
2020	CS-04	31	48	14	7	0	0	0	79	7	29
2020	CS-05	36	36	0	14	14	0	0	71	29	14
2019	CS	39	39	14	6	2	1	1	79	8	200
2019	CS-01	29	43	19	10	0	0	0	71	10	21
2019	CS-02	36	36	17	7	2	2	0	74	9	58
2019	CS-03	43	38	13	5	2	0	0	80	7	61
2019	CS-04	46	44	8	0	0	3	0	92	0	39
2019	CS-05	25	42	8	25	0	0	0	67	25	12
2018	CS	37	30	17	9	6	0	0	68	15	139
2018	CS-01	53	20	20	0	7	0	0	73	7	15
2018	CS-02	40	29	13	13	6	0	0	69	19	48
2018	CS-03	23	40	17	9	11	0	0	63	20	35
2018	CS-04	56	20	16	8	0	0	0	76	8	25
2018	CS-05	23	38	31	0	8	0	0	62	8	13
2017	CS	33	35	16	8	7	0	0	68	15	204
2017	CS-01	34	28	22	6	9	0	0	62	16	32
2017	CS-02	33	34	16	6	9	0	1	68	16	76
2017	CS-03	32	43	16	4	5	0	0	75	9	56
2017	CS-04	24	42	11	21	4	0	0	65	24	29
2014	CS	28	37	16	10	8	2	0	66	18	256
2014	CS-01	27	32	27	2	11	0	0	59	14	44
2014	CS-02	13	43	19	18	6	2	0	57	24	91
2014	CS-03	38	36	12	5	8	1	0	75	13	78
2014	CS-04	48	26	0	15	7	4	0	77	23	27

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	39	37	10	9	5	0	0	76	14	183
2020	CS-01	42	27	15	15	0	0	0	69	15	26
2020	CS-02	47	34	8	8	4	0	0	81	11	53
2020	CS-03	40	36	12	7	5	0	0	76	12	58
2020	CS-04	29	50	11	4	7	0	0	79	11	28
2020	CS-05	29	36	0	21	14	0	0	64	36	14
2019	CS	32	41	14	10	3	0	0	73	13	196
2019	CS-01	48	38	5	10	0	0	0	86	10	21
2019	CS-02	30	51	12	5	2	0	0	81	7	57
2019	CS-03	29	41	19	5	7	0	0	69	12	59
2019	CS-04	39	29	13	18	0	0	0	68	18	38
2019	CS-05	8	42	8	33	8	0	0	50	42	12
2018	CS	28	39	15	11	7	0	0	68	18	137
2018	CS-01	47	27	7	13	7	0	0	73	20	15
2018	CS-02	28	40	15	13	4	0	0	68	17	47
2018	CS-03	18	47	21	6	9	0	0	65	15	34
2018	CS-04	36	32	12	16	4	0	0	68	20	25
2018	CS-05	31	38	15	8	8	0	0	69	15	13
2017	CS	29	37	13	11	9	0	1	67	20	204
2017	CS-01	37	28	16	9	9	0	0	65	19	32
2017	CS-02	28	41	11	9	8	0	3	71	18	76
2017	CS-03	25	43	13	10	9	0	0	68	19	56
2017	CS-04	24	28	13	21	14	0	0	51	35	29
2014	CS	27	32	15	14	10	1	0	60	25	256
2014	CS-01	30	32	16	14	9	0	0	61	23	44
2014	CS-02	14	38	20	17	9	2	0	54	26	91
2014	CS-03	28	32	14	12	14	0	0	60	26	78
2014	CS-04	52	15	7	15	7	4	0	69	23	27

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	21	39	21	8	6	5	1	64	14	181
2020	CS-01	20	40	20	4	4	8	4	68	9	25
2020	CS-02	24	43	12	8	4	8	2	74	13	51
2020	CS-03	24	36	24	7	3	5	0	64	11	58
2020	CS-04	17	38	28	10	7	0	0	55	17	29
2020	CS-05	7	29	29	14	21	0	0	36	36	14
2019	CS	24	40	20	8	4	5	1	67	12	197
2019	CS-01	29	38	14	5	5	10	0	74	11	21
2019	CS-02	29	30	23	9	2	5	2	63	12	56
2019	CS-03	16	46	18	8	7	5	0	66	16	61
2019	CS-04	32	42	16	8	0	3	0	76	8	38
2019	CS-05	8	50	33	8	0	0	0	58	8	12
2018	CS	17	38	28	9	6	2	1	56	15	138
2018	CS-01	40	20	20	7	13	0	0	60	20	15
2018	CS-02	17	26	38	9	4	4	2	45	14	47
2018	CS-03	9	43	31	9	6	3	0	53	15	35
2018	CS-04	16	56	12	16	0	0	0	72	16	25
2018	CS-05	15	46	31	0	8	0	0	62	8	13
2017	CS	17	29	32	12	8	3	0	47	21	202
2017	CS-01	22	18	38	9	9	3	0	41	20	32
2017	CS-02	12	34	25	20	5	4	0	47	27	75
2017	CS-03	15	33	36	4	11	2	0	48	15	55
2017	CS-04	21	27	27	18	7	0	0	48	25	29

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	27	8	8	4	0	0	80	12	184
2020	CS-01	65	31	4	0	0	0	0	96	0	26
2020	CS-02	58	28	6	4	4	0	0	87	8	53
2020	CS-03	55	24	10	9	2	0	0	79	10	58
2020	CS-04	45	28	7	21	0	0	0	72	21	29
2020	CS-05	21	36	7	7	29	0	0	57	36	14
2019	CS	51	30	9	7	3	1	0	82	9	197
2019	CS-01	43	33	14	10	0	0	0	76	10	21
2019	CS-02	47	36	7	7	2	0	0	84	9	55
2019	CS-03	59	23	8	3	5	2	0	83	8	61
2019	CS-04	51	31	8	8	0	3	0	84	8	39
2019	CS-05	17	42	17	17	8	0	0	58	25	12
2018	CS	44	33	14	6	3	0	0	78	9	138
2018	CS-01	36	43	14	7	0	0	0	79	7	14
2018	CS-02	44	38	10	4	4	0	0	81	8	48
2018	CS-03	46	31	14	6	3	0	0	77	9	35
2018	CS-04	60	12	20	8	0	0	0	72	8	25
2018	CS-05	15	54	15	8	8	0	0	69	15	13
2017	CS	50	31	9	6	3	0	0	82	9	203
2017	CS-01	43	25	19	9	0	3	0	71	10	32
2017	CS-02	48	35	8	7	3	0	0	83	9	75
2017	CS-03	61	25	7	4	4	0	0	86	7	56
2017	CS-04	48	42	4	4	4	0	0	89	7	29
2014	CS	41	34	11	8	5	0	1	75	13	256
2014	CS-01	36	20	14	9	20	0	0	57	30	44
2014	CS-02	37	36	12	7	4	1	2	76	11	91
2014	CS-03	42	41	10	6	0	0	0	83	6	78
2014	CS-04	52	22	15	7	4	0	0	74	11	27

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	35	16	8	4	1	0	71	13	181
2020	CS-01	35	50	12	0	0	4	0	88	0	26
2020	CS-02	46	38	10	6	0	0	0	84	6	50
2020	CS-03	45	36	10	9	0	0	0	81	9	58
2020	CS-04	17	31	28	21	3	0	0	48	24	29
2020	CS-05	7	0	43	7	43	0	0	7	50	14
2019	CS	40	33	15	6	6	0	0	73	12	199
2019	CS-01	48	48	0	5	0	0	0	95	5	21
2019	CS-02	53	34	10	2	0	0	0	88	2	58
2019	CS-03	39	33	20	3	5	0	0	72	8	61
2019	CS-04	26	31	18	15	10	0	0	56	26	39
2019	CS-05	0	18	27	18	36	0	0	18	55	11
2018	CS	37	34	17	6	6	0	0	71	12	139
2018	CS-01	40	53	0	7	0	0	0	93	7	15
2018	CS-02	50	31	17	2	0	0	0	81	2	48
2018	CS-03	40	20	26	9	6	0	0	60	14	35
2018	CS-04	12	56	20	4	8	0	0	68	12	25
2018	CS-05	23	15	15	8	38	0	0	38	46	13
2017	CS	41	40	8	4	5	0	0	82	10	203
2017	CS-01	50	38	6	3	0	0	3	91	3	32
2017	CS-02	52	34	7	0	7	0	0	87	7	75
2017	CS-03	40	46	10	4	0	0	0	86	4	56
2017	CS-04	18	49	13	11	11	0	0	66	21	29
2014	CS	39	36	15	5	3	1	1	76	8	256
2014	CS-01	45	36	11	0	2	0	5	86	2	44
2014	CS-02	47	35	13	3	0	0	1	83	3	91
2014	CS-03	40	40	12	6	1	1	0	80	8	78
2014	CS-04	7	37	33	11	7	4	0	46	19	27

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	32	68	184
2020	CS-01	23	77	26
2020	CS-02	28	72	53
2020	CS-03	38	62	58
2020	CS-04	41	59	29
2020	CS-05	14	86	14

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	59	14	7	2	1	7	11	89	3	184
2020	CS-01	42	23	8	0	4	4	19	85	5	26
2020	CS-02	55	15	8	4	0	9	9	86	5	53
2020	CS-03	69	9	5	0	0	5	12	94	0	58
2020	CS-04	69	10	7	3	0	10	0	88	4	29
2020	CS-05	43	29	7	0	7	0	14	83	8	14

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	CS	30	30	40	184
2020	CS-01	31	27	42	26
2020	CS-02	19	36	45	53
2020	CS-03	26	36	38	58
2020	CS-04	52	17	31	29
2020	CS-05	50	21	29	14
2019	CS	30	34	37	200
2019	CS-01	24	29	48	21
2019	CS-02	26	38	36	58
2019	CS-03	26	34	39	61
2019	CS-04	41	33	26	39
2019	CS-05	58	0	42	12
2018	CS	25	39	36	139
2018	CS-01	20	40	40	15
2018	CS-02	17	31	52	48
2018	CS-03	34	43	23	35
2018	CS-04	20	48	32	25
2018	CS-05	38	38	23	13
2017	CS	29	30	41	204
2017	CS-01	28	18	54	32
2017	CS-02	26	26	47	76
2017	CS-03	29	46	25	56
2017	CS-04	38	24	38	29
2014	CS	25	31	44	256
2014	CS-01	16	23	61	44
2014	CS-02	18	31	52	91
2014	CS-03	33	32	35	78
2014	CS-04	30	48	22	27

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	CS	14	16	57	0	7	5	56
2020	CS-02	20	10	70	0	0	0	10
2020	CS-03	13	27	47	0	7	7	15
2020	CS-04	7	13	67	0	13	0	15
2019	CS	17	19	44	3	5	12	59
2019	CS-02	7	27	53	0	0	13	15
2019	CS-03	19	19	31	6	6	19	16
2019	CS-04	31	13	50	0	6	0	16
2018	CS	14	17	63	3	0	3	35
2018	CS-03	8	17	75	0	0	0	12
2017	CS	10	16	63	7	2	2	59
2017	CS-02	5	15	60	15	0	4	20
2017	CS-03	6	18	69	6	0	0	16
2017	CS-04	28	17	46	0	9	0	11
2014	CS	10	21	49	11	9999	10	63
2014	CS-02	13	6	56	19	9999	6	16
2014	CS-03	4	23	58	8	9999	8	26

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	52	35	7	4	2	0	0	87	5	183
2020	CS-01	42	35	23	0	0	0	0	77	0	26
2020	CS-02	58	38	2	2	0	0	0	96	2	53
2020	CS-03	53	32	7	7	2	0	0	84	9	57
2020	CS-04	45	38	7	3	7	0	0	83	10	29
2020	CS-05	64	29	0	7	0	0	0	93	7	14
2019	CS	41	41	11	6	1	0	0	82	7	199
2019	CS-01	52	43	5	0	0	0	0	95	0	21
2019	CS-02	42	47	5	5	0	0	0	89	5	57
2019	CS-03	33	38	18	10	2	0	0	70	11	61
2019	CS-04	44	36	13	8	0	0	0	79	8	39
2019	CS-05	50	42	8	0	0	0	0	92	0	12
2018	CS	44	46	5	2	2	1	0	91	4	138
2018	CS-01	60	33	7	0	0	0	0	93	0	15
2018	CS-02	43	53	2	0	2	0	0	96	2	47
2018	CS-03	23	60	6	3	6	3	0	85	9	35
2018	CS-04	56	32	8	4	0	0	0	88	4	25
2018	CS-05	69	23	8	0	0	0	0	92	0	13
2017	CS	34	40	14	7	5	0	0	74	12	204
2017	CS-01	37	32	16	9	6	0	0	69	15	32
2017	CS-02	33	46	12	5	4	0	0	79	9	76
2017	CS-03	32	38	16	5	9	0	0	70	14	56
2017	CS-04	28	45	17	10	0	0	0	73	10	29
2014	CS	36	37	15	6	5	0	1	74	11	256
2014	CS-01	32	34	20	7	7	0	0	66	14	44
2014	CS-02	28	41	18	9	3	0	1	70	12	91
2014	CS-03	40	41	12	1	5	1	0	82	7	78
2014	CS-04	48	30	4	11	7	0	0	78	19	27

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	29	39	17	8	4	3	0	70	12	183
2020	CS-01	31	58	8	4	0	0	0	88	4	26
2020	CS-02	30	42	17	4	2	6	0	76	6	53
2020	CS-03	28	34	17	12	5	3	0	64	18	58
2020	CS-04	25	29	29	14	4	0	0	54	18	28
2020	CS-05	29	43	7	7	14	0	0	71	21	14
2019	CS	25	41	20	9	3	2	0	68	12	198
2019	CS-01	38	38	19	0	0	5	0	80	0	21
2019	CS-02	32	40	19	5	4	0	0	72	9	57
2019	CS-03	15	43	25	12	3	2	0	59	15	60
2019	CS-04	31	41	15	13	0	0	0	72	13	39
2019	CS-05	17	42	17	25	0	0	0	58	25	12
2018	CS	29	33	25	7	4	4	0	64	11	138
2018	CS-01	40	13	13	13	13	7	0	57	29	15
2018	CS-02	23	40	23	4	2	6	0	68	7	47
2018	CS-03	29	29	34	3	3	3	0	59	6	35
2018	CS-04	28	36	20	12	4	0	0	64	16	25
2018	CS-05	38	31	31	0	0	0	0	69	0	13
2017	CS	22	39	20	11	5	2	0	62	17	203
2017	CS-01	22	32	25	9	3	8	0	59	14	32
2017	CS-02	25	35	24	7	7	3	0	61	14	75
2017	CS-03	23	43	16	14	4	0	0	66	18	56
2017	CS-04	13	42	17	21	7	0	0	55	28	29
2014	CS	19	37	23	12	5	4	0	58	18	256
2014	CS-01	25	25	20	16	7	5	2	54	24	44
2014	CS-02	11	39	23	12	9	6	0	53	22	91
2014	CS-03	23	40	24	9	1	3	0	64	11	78
2014	CS-04	18	41	19	22	0	0	0	59	22	27

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	17	29	35	12	5	0	1	18	47	184
2020	CS-01	12	19	31	19	12	0	8	33	33	26
2020	CS-02	9	23	55	6	8	0	0	13	32	53
2020	CS-03	21	28	33	16	3	0	0	19	48	58
2020	CS-04	21	45	24	10	0	0	0	10	66	29
2020	CS-05	36	36	7	14	7	0	0	21	71	14
2019	CS	13	29	38	16	4	1	1	19	42	199
2019	CS-01	5	19	33	24	14	5	0	40	25	21
2019	CS-02	9	28	39	16	5	2	2	22	38	57
2019	CS-03	16	23	39	20	0	0	2	20	40	61
2019	CS-04	15	41	28	13	3	0	0	15	56	39
2019	CS-05	17	50	33	0	0	0	0	0	67	12
2018	CS	14	30	36	12	6	1	0	18	45	138
2018	CS-01	0	33	33	20	13	0	0	33	33	15
2018	CS-02	11	28	38	15	9	0	0	23	38	47
2018	CS-03	20	34	34	3	6	3	0	9	56	35
2018	CS-04	4	36	40	20	0	0	0	20	40	25
2018	CS-05	46	8	38	8	0	0	0	8	54	13
2017	CS	11	32	39	14	3	0	1	17	44	203
2017	CS-01	6	16	44	19	9	0	6	29	24	32
2017	CS-02	9	28	49	10	3	1	0	13	38	76
2017	CS-03	12	34	34	16	4	0	0	20	46	56
2017	CS-04	18	52	20	10	0	0	0	10	70	29
2014	CS	17	33	39	8	2	0	0	10	51	253
2014	CS-01	24	38	24	12	2	0	0	14	62	42
2014	CS-02	18	37	33	10	1	1	0	11	55	91
2014	CS-03	13	29	49	7	3	0	0	9	42	77
2014	CS-04	19	26	48	4	4	0	0	7	45	27

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	17	24	26	18	10	3	2	29	44	183
2020	CS-01	12	8	15	19	27	8	12	57	24	26
2020	CS-02	4	19	37	25	12	4	0	38	24	52
2020	CS-03	16	28	31	17	5	2	2	23	45	58
2020	CS-04	34	38	17	10	0	0	0	10	72	29
2020	CS-05	43	36	7	0	14	0	0	14	79	14
2019	CS	9	22	36	21	8	2	2	31	32	198
2019	CS-01	5	15	20	20	25	10	5	53	24	20
2019	CS-02	10	19	31	24	10	2	3	36	31	58
2019	CS-03	7	22	45	20	5	0	2	25	29	60
2019	CS-04	13	18	38	26	5	0	0	31	31	39
2019	CS-05	17	67	8	8	0	0	0	8	83	12
2018	CS	14	25	34	16	8	2	1	24	41	139
2018	CS-01	20	13	27	27	7	0	7	36	36	15
2018	CS-02	10	25	35	17	10	2	0	28	36	48
2018	CS-03	23	31	26	9	9	3	0	18	56	35
2018	CS-04	8	28	32	20	8	4	0	29	38	25
2018	CS-05	15	15	62	8	0	0	0	8	31	13
2017	CS	12	30	28	17	6	4	2	25	45	204
2017	CS-01	9	19	35	16	12	6	3	30	31	32
2017	CS-02	11	34	27	16	4	7	3	21	49	76
2017	CS-03	16	28	29	16	9	2	0	25	46	56
2017	CS-04	18	25	35	14	4	3	4	18	45	29
2014	CS	20	31	29	12	6	1	1	18	52	254
2014	CS-01	30	23	28	7	9	2	0	17	55	43
2014	CS-02	20	39	27	11	1	1	1	12	60	90
2014	CS-03	13	27	32	16	9	1	1	26	41	78
2014	CS-04	26	26	30	15	4	0	0	18	52	27

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	26	23	29	13	5	2	3	19	51	182
2020	CS-01	12	15	15	23	15	4	15	48	33	26
2020	CS-02	15	15	38	17	8	4	2	27	33	52
2020	CS-03	39	18	30	14	0	0	0	14	56	57
2020	CS-04	28	48	21	3	0	0	0	3	76	29
2020	CS-05	36	21	36	0	7	0	0	7	57	14
2019	CS	28	32	24	8	4	2	2	12	63	199
2019	CS-01	5	29	29	24	5	10	0	32	37	21
2019	CS-02	19	25	30	11	7	4	5	19	48	57
2019	CS-03	33	43	16	5	2	0	2	7	77	61
2019	CS-04	33	33	26	5	3	0	0	8	67	39
2019	CS-05	58	25	17	0	0	0	0	0	83	12
2018	CS	31	27	23	12	5	1	2	17	59	137
2018	CS-01	7	27	20	13	13	7	13	33	42	15
2018	CS-02	22	24	28	17	9	0	0	26	46	46
2018	CS-03	46	6	31	11	3	0	3	15	53	35
2018	CS-04	44	40	8	8	0	0	0	8	84	25
2018	CS-05	31	62	8	0	0	0	0	0	92	13
2017	CS	28	31	23	10	4	1	2	15	62	203
2017	CS-01	16	35	16	13	12	6	3	27	56	32
2017	CS-02	22	31	30	12	1	1	3	14	55	75
2017	CS-03	30	32	23	9	5	0	0	14	62	56
2017	CS-04	56	24	11	6	0	0	4	6	83	29
2014	CS	36	32	21	5	2	2	1	8	70	255
2014	CS-01	37	30	16	5	5	5	2	10	73	43
2014	CS-02	36	32	24	3	1	2	1	5	71	91
2014	CS-03	36	31	19	11	3	0	0	14	67	78
2014	CS-04	45	33	18	0	0	4	0	0	81	27

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	13	20	32	23	9	0	3	34	34	183
2020	CS-01	0	8	19	23	35	0	15	68	9	26
2020	CS-02	6	12	33	42	8	0	0	50	17	52
2020	CS-03	16	16	43	21	3	0	2	25	32	58
2020	CS-04	24	41	24	7	3	0	0	10	66	29
2020	CS-05	29	43	14	7	7	0	0	14	71	14
2019	CS	11	17	33	26	12	1	2	38	28	199
2019	CS-01	0	0	19	33	43	5	0	80	0	21
2019	CS-02	0	14	32	35	16	0	4	53	15	57
2019	CS-03	11	18	41	21	7	0	2	28	30	61
2019	CS-04	21	26	31	18	5	0	0	23	46	39
2019	CS-05	42	25	33	0	0	0	0	0	67	12
2018	CS	10	22	36	23	7	1	1	31	33	137
2018	CS-01	7	0	7	60	13	7	7	85	8	15
2018	CS-02	6	15	48	23	8	0	0	31	21	48
2018	CS-03	11	26	37	14	9	3	0	24	38	35
2018	CS-04	9	43	26	22	0	0	0	22	52	23
2018	CS-05	31	23	38	8	0	0	0	8	54	13
2017	CS	13	17	32	28	9	1	2	38	30	202
2017	CS-01	6	9	13	38	28	0	6	70	16	32
2017	CS-02	12	7	40	34	4	1	3	39	20	75
2017	CS-03	7	21	34	27	11	0	0	38	28	56
2017	CS-04	32	28	31	10	0	0	0	10	59	29
2014	CS	10	19	43	19	7	2	0	26	29	254
2014	CS-01	12	10	38	21	19	0	0	40	21	42
2014	CS-02	7	18	45	24	4	1	1	29	25	91
2014	CS-03	9	21	44	16	6	4	0	24	31	78
2014	CS-04	15	33	48	4	0	0	0	4	48	27

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	21	27	23	20	5	0	3	26	50	183
2020	CS-01	8	8	19	38	19	0	8	63	17	26
2020	CS-02	13	25	30	26	6	0	0	32	38	53
2020	CS-03	25	23	26	19	2	0	5	22	50	57
2020	CS-04	31	48	14	3	0	0	3	4	82	29
2020	CS-05	43	36	14	0	7	0	0	7	79	14
2019	CS	14	28	30	15	9	2	3	24	44	198
2019	CS-01	5	5	40	25	15	10	0	44	11	20
2019	CS-02	7	25	32	21	12	2	2	35	33	57
2019	CS-03	11	33	31	13	7	0	5	21	47	61
2019	CS-04	21	38	23	10	5	0	3	16	61	39
2019	CS-05	50	33	17	0	0	0	0	0	83	12
2018	CS	21	25	32	14	5	1	1	19	47	139
2018	CS-01	13	7	40	13	20	7	0	36	21	15
2018	CS-02	13	23	44	13	6	0	2	19	36	48
2018	CS-03	29	29	20	17	3	3	0	21	59	35
2018	CS-04	28	36	12	20	0	0	4	21	67	25
2018	CS-05	31	15	54	0	0	0	0	0	46	13
2017	CS	19	25	28	16	7	1	3	24	46	202
2017	CS-01	13	22	25	13	18	3	6	34	38	32
2017	CS-02	15	22	35	23	2	3	1	26	38	75
2017	CS-03	14	31	30	14	9	0	2	24	46	56
2017	CS-04	40	28	11	11	0	0	10	12	76	28
2014	CS	22	28	29	13	5	1	2	19	51	253
2014	CS-01	38	19	26	5	10	0	2	15	59	42
2014	CS-02	14	27	34	18	4	1	1	23	43	91
2014	CS-03	22	25	29	15	5	1	3	21	49	77
2014	CS-04	19	48	22	11	0	0	0	11	67	27

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	22	23	22	17	10	3	3	29	48	182
2020	CS-01	8	8	15	19	31	8	12	62	19	26
2020	CS-02	9	19	30	25	11	6	0	38	30	53
2020	CS-03	23	26	21	19	7	2	2	27	51	57
2020	CS-04	38	34	21	3	0	0	3	4	75	29
2020	CS-05	54	31	15	0	0	0	0	0	85	13
2019	CS	11	20	31	27	9	1	2	36	32	198
2019	CS-01	0	10	19	38	29	5	0	70	10	21
2019	CS-02	11	16	29	30	11	2	2	43	28	56
2019	CS-03	13	20	38	20	7	0	3	27	34	61
2019	CS-04	10	23	33	31	3	0	0	33	33	39
2019	CS-05	25	42	25	8	0	0	0	8	67	12
2018	CS	14	28	29	15	6	4	4	23	45	138
2018	CS-01	20	20	7	20	7	20	7	36	55	15
2018	CS-02	13	17	38	15	9	2	6	26	33	47
2018	CS-03	11	37	26	14	6	3	3	21	52	35
2018	CS-04	12	36	16	24	4	4	4	30	52	25
2018	CS-05	23	23	54	0	0	0	0	0	46	13
2017	CS	15	18	31	19	9	2	6	30	35	203
2017	CS-01	13	9	25	16	25	3	9	46	25	32
2017	CS-02	12	20	33	19	6	3	8	28	35	76
2017	CS-03	17	20	28	27	7	0	2	35	37	55
2017	CS-04	21	14	39	14	0	6	6	16	40	29
2014	CS	9	15	32	27	11	4	3	40	25	254
2014	CS-01	7	14	29	14	19	10	7	40	26	42
2014	CS-02	9	18	30	27	10	4	2	40	28	91
2014	CS-03	10	13	32	32	8	3	3	42	24	78
2014	CS-04	11	19	33	26	11	0	0	37	30	27

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	25	25	31	12	4	2	2	17	51	183
2020	CS-01	12	19	23	12	15	8	12	33	38	26
2020	CS-02	15	21	36	23	6	0	0	28	36	53
2020	CS-03	33	21	36	9	0	2	0	9	54	58
2020	CS-04	32	46	14	7	0	0	0	7	79	28
2020	CS-05	36	21	36	0	7	0	0	7	57	14
2019	CS	22	28	28	15	3	2	3	19	52	198
2019	CS-01	5	14	29	38	10	5	0	50	20	21
2019	CS-02	11	28	30	19	5	2	5	26	42	57
2019	CS-03	32	25	28	10	2	0	3	12	59	60
2019	CS-04	31	23	41	5	0	0	0	5	54	39
2019	CS-05	25	67	0	8	0	0	0	8	92	12
2018	CS	27	24	32	10	4	2	2	14	53	139
2018	CS-01	7	13	27	27	7	13	7	42	25	15
2018	CS-02	19	19	42	13	4	2	2	17	39	48
2018	CS-03	40	20	26	11	3	0	0	14	60	35
2018	CS-04	24	40	28	0	4	0	4	4	67	25
2018	CS-05	46	38	15	0	0	0	0	0	85	13
2017	CS	22	29	28	12	5	1	2	18	53	203
2017	CS-01	13	19	25	9	18	6	9	33	37	32
2017	CS-02	16	40	27	12	3	1	1	15	57	75
2017	CS-03	27	18	34	18	4	0	0	21	44	56
2017	CS-04	42	24	28	6	0	0	0	6	66	29
2014	CS	33	26	30	6	3	2	0	10	60	255
2014	CS-01	30	26	26	7	7	5	0	15	59	43
2014	CS-02	35	21	35	6	2	1	0	8	57	91
2014	CS-03	32	28	25	9	4	1	0	13	61	78
2014	CS-04	37	26	33	4	0	0	0	4	63	27

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	4	7	33	41	12	1	2	55	11	184
2020	CS-01	4	12	27	31	15	0	12	52	17	26
2020	CS-02	2	6	42	40	11	0	0	51	8	53
2020	CS-03	5	3	26	50	12	2	2	64	9	58
2020	CS-04	3	10	45	31	10	0	0	41	14	29
2020	CS-05	7	7	29	43	14	0	0	57	14	14
2019	CS	3	14	35	30	15	2	2	46	17	199
2019	CS-01	0	10	38	10	38	5	0	50	10	21
2019	CS-02	0	11	42	25	16	4	4	43	11	57
2019	CS-03	5	15	31	36	10	0	3	47	20	61
2019	CS-04	5	21	31	33	10	0	0	44	26	39
2019	CS-05	0	8	42	33	17	0	0	50	8	12

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	14	31	23	21	9	3	46	31	182
2020	CS-01	28	28	20	16	0	8	61	17	25
2020	CS-02	21	40	25	6	8	2	62	13	53
2020	CS-03	11	35	19	25	7	4	47	33	57
2020	CS-04	3	17	28	45	7	0	21	52	29
2020	CS-05	0	14	21	29	36	0	14	64	14
2019	CS	13	32	24	22	8	4	46	30	200
2019	CS-01	19	24	24	10	5	19	53	18	21
2019	CS-02	21	36	24	10	7	2	58	18	58
2019	CS-03	7	38	23	23	8	2	45	32	61
2019	CS-04	10	23	21	36	8	3	34	45	39
2019	CS-05	0	17	42	33	8	0	17	42	12

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	54	32	8	3	2	1	87	5	184
2020	CS-01	46	27	19	4	4	0	73	8	26
2020	CS-02	55	34	11	0	0	0	89	0	53
2020	CS-03	62	31	0	5	0	2	95	5	58
2020	CS-04	52	34	7	0	3	3	89	4	29
2020	CS-05	43	29	7	7	14	0	71	21	14
2019	CS	58	25	7	7	3	1	83	10	199
2019	CS-01	52	19	10	14	5	0	71	19	21
2019	CS-02	60	24	7	7	0	2	86	7	58
2019	CS-03	53	30	8	5	3	0	83	8	60
2019	CS-04	67	21	8	5	0	0	87	5	39
2019	CS-05	42	42	0	8	8	0	83	17	12
2018	CS	50	28	4	8	9	1	79	17	138
2018	CS-01	60	27	7	0	7	0	87	7	15
2018	CS-02	36	30	9	9	15	2	67	24	47
2018	CS-03	49	31	3	11	6	0	80	17	35
2018	CS-04	76	16	0	8	0	0	92	8	25
2018	CS-05	46	38	0	8	8	0	85	15	13
2017	CS	46	30	8	7	7	1	77	15	204
2017	CS-01	34	32	13	13	6	3	67	20	32
2017	CS-02	38	34	13	8	5	1	73	13	76
2017	CS-03	55	29	0	5	11	0	84	16	56
2017	CS-04	55	20	11	7	7	0	75	14	29
2014	CS	49	28	9	8	6	0	78	14	256
2014	CS-01	36	30	14	11	9	0	66	20	44
2014	CS-02	40	32	10	9	9	1	72	18	91
2014	CS-03	63	24	5	5	3	0	87	8	78
2014	CS-04	70	22	0	7	0	0	93	7	27

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	65	23	6	4	1	1	89	5	184
2020	CS-01	62	19	15	4	0	0	81	4	26
2020	CS-02	64	25	4	8	0	0	89	8	53
2020	CS-03	76	21	2	2	0	0	97	2	58
2020	CS-04	62	24	7	0	3	3	89	4	29
2020	CS-05	29	36	14	14	7	0	64	21	14
2019	CS	61	29	4	4	3	0	90	6	200
2019	CS-01	57	29	14	0	0	0	86	0	21
2019	CS-02	67	28	2	2	2	0	95	3	58
2019	CS-03	52	39	3	3	2	0	92	5	61
2019	CS-04	69	21	3	5	3	0	90	8	39
2019	CS-05	50	25	8	8	8	0	75	17	12
2018	CS	54	35	6	3	2	0	89	5	138
2018	CS-01	60	40	0	0	0	0	100	0	15
2018	CS-02	45	43	4	4	4	0	87	9	47
2018	CS-03	63	20	14	3	0	0	83	3	35
2018	CS-04	64	36	0	0	0	0	100	0	25
2018	CS-05	46	38	8	0	8	0	85	8	13
2017	CS	49	39	5	4	2	0	88	7	204
2017	CS-01	46	38	6	6	3	0	84	9	32
2017	CS-02	44	44	8	3	1	0	88	4	76
2017	CS-03	59	32	4	4	2	0	91	5	56
2017	CS-04	48	38	4	7	4	0	86	11	29
2014	CS	44	42	5	6	2	0	86	8	255
2014	CS-01	42	40	12	7	0	0	81	7	43
2014	CS-02	37	49	3	8	2	0	87	10	91
2014	CS-03	49	40	5	4	3	0	88	6	78
2014	CS-04	56	33	7	0	4	0	89	4	27

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	57	26	8	3	2	3	1	86	5	182
2020	CS-01	50	15	15	4	8	4	4	71	13	26
2020	CS-02	55	30	11	2	0	2	0	87	2	53
2020	CS-03	64	27	4	0	0	5	0	96	0	56
2020	CS-04	62	28	3	0	3	3	0	93	4	29
2020	CS-05	29	36	14	21	0	0	0	64	21	14
2019	CS	48	38	10	3	1	2	1	87	3	200
2019	CS-01	38	43	14	5	0	0	0	81	5	21
2019	CS-02	55	31	7	3	0	2	2	89	4	58
2019	CS-03	36	49	8	2	2	3	0	88	3	61
2019	CS-04	59	33	8	0	0	0	0	92	0	39
2019	CS-05	42	33	17	8	0	0	0	75	8	12
2018	CS	49	34	10	4	2	1	0	84	6	138
2018	CS-01	67	27	0	7	0	0	0	93	7	15
2018	CS-02	34	45	13	4	2	2	0	80	7	47
2018	CS-03	49	31	11	3	3	3	0	82	6	35
2018	CS-04	56	28	16	0	0	0	0	84	0	25
2018	CS-05	69	23	0	0	8	0	0	92	8	13

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	39	37	14	3	3	4	1	80	6	183
2020	CS-01	35	38	15	0	4	8	0	79	4	26
2020	CS-02	49	34	9	0	2	4	2	88	2	53
2020	CS-03	40	39	12	0	4	5	0	83	4	57
2020	CS-04	31	38	24	0	3	3	0	71	4	29
2020	CS-05	14	36	14	36	0	0	0	50	36	14
2019	CS	46	37	12	2	2	3	0	85	4	199
2019	CS-01	38	38	14	0	5	5	0	80	5	21
2019	CS-02	45	41	10	0	0	3	0	89	0	58
2019	CS-03	52	31	7	3	5	2	0	85	8	61
2019	CS-04	51	33	13	3	0	0	0	85	3	39
2019	CS-05	33	33	33	0	0	0	0	67	0	12
2018	CS	44	37	13	4	1	1	0	82	5	138
2018	CS-01	57	36	0	7	0	0	0	93	7	14
2018	CS-02	42	31	19	4	2	2	0	74	6	48
2018	CS-03	34	51	9	6	0	0	0	86	6	35
2018	CS-04	56	28	16	0	0	0	0	84	0	25
2018	CS-05	38	38	15	0	8	0	0	77	8	13
2017	CS	35	48	10	4	2	1	0	83	7	204
2017	CS-01	34	41	16	6	0	3	0	77	7	32
2017	CS-02	30	49	13	4	3	1	0	80	7	76
2017	CS-03	41	46	5	2	5	0	0	87	7	56
2017	CS-04	35	55	11	0	0	0	0	89	0	29
2014	CS	40	36	13	5	4	2	0	78	9	256
2014	CS-01	43	27	18	5	5	2	0	72	9	44
2014	CS-02	29	48	13	4	2	3	0	80	7	91
2014	CS-03	46	31	13	4	6	0	0	77	10	78
2014	CS-04	52	22	15	11	0	0	0	74	11	27

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	44	34	10	3	2	5	1	83	6	183
2020	CS-01	35	38	8	4	0	12	4	86	5	26
2020	CS-02	45	36	13	0	2	4	0	84	2	53
2020	CS-03	58	19	9	2	4	7	2	85	6	57
2020	CS-04	28	52	10	7	3	0	0	79	10	29
2020	CS-05	21	50	14	14	0	0	0	71	14	14
2019	CS	47	34	13	2	2	3	0	83	3	198
2019	CS-01	48	29	14	0	5	5	0	80	5	21
2019	CS-02	49	35	11	4	0	2	0	86	4	57
2019	CS-03	46	38	10	0	3	3	0	86	3	61
2019	CS-04	55	24	21	0	0	0	0	79	0	38
2019	CS-05	25	42	25	0	0	8	0	73	0	12
2018	CS	49	34	13	3	1	1	0	83	4	138
2018	CS-01	50	43	0	7	0	0	0	93	7	14
2018	CS-02	48	31	17	0	2	2	0	81	2	48
2018	CS-03	37	43	11	9	0	0	0	80	9	35
2018	CS-04	60	24	16	0	0	0	0	84	0	25
2018	CS-05	62	23	15	0	0	0	0	85	0	13
2017	CS	38	42	12	2	1	3	0	83	4	204
2017	CS-01	43	32	16	0	3	6	0	80	3	32
2017	CS-02	30	49	11	3	1	6	0	84	4	76
2017	CS-03	43	34	18	4	2	0	0	77	5	56
2017	CS-04	42	51	7	0	0	0	0	93	0	29
2014	CS	43	36	12	4	2	4	0	82	6	256
2014	CS-01	39	25	18	2	7	9	0	70	10	44
2014	CS-02	29	48	11	4	2	6	0	81	7	91
2014	CS-03	52	35	9	3	0	1	0	88	3	78
2014	CS-04	63	15	15	7	0	0	0	78	7	27

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	38	9	4	2	0	84	7	181
2020	CS-01	38	46	15	0	0	0	85	0	26
2020	CS-02	55	29	14	2	0	0	84	2	51
2020	CS-03	52	36	5	5	2	0	88	7	58
2020	CS-04	38	48	7	7	0	0	86	7	29
2020	CS-05	15	46	8	8	23	0	62	31	13
2019	CS	54	31	11	2	1	1	86	3	199
2019	CS-01	57	19	14	0	5	5	80	5	21
2019	CS-02	53	33	10	3	0	0	86	3	58
2019	CS-03	52	40	7	2	0	0	92	2	60
2019	CS-04	69	18	8	3	3	0	87	5	39
2019	CS-05	25	42	33	0	0	0	67	0	12
2018	CS	45	37	12	4	2	0	82	6	137
2018	CS-01	50	29	0	14	7	0	79	21	14
2018	CS-02	42	38	17	2	2	0	79	4	48
2018	CS-03	34	49	14	3	0	0	83	3	35
2018	CS-04	60	24	12	4	0	0	84	4	25
2018	CS-05	42	50	0	0	8	0	92	8	12
2017	CS	46	39	9	3	2	0	85	6	204
2017	CS-01	43	38	13	0	6	0	81	6	32
2017	CS-02	42	37	13	5	3	0	79	8	76
2017	CS-03	48	41	5	4	2	0	89	5	56
2017	CS-04	51	45	4	0	0	0	96	0	29
2014	CS	46	34	9	8	3	0	80	11	256
2014	CS-01	41	25	16	11	7	0	66	18	44
2014	CS-02	34	46	11	7	2	0	80	9	91
2014	CS-03	52	31	5	10	1	0	83	12	78
2014	CS-04	70	15	4	7	4	0	85	11	27

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	21	10	2	3	6	6	83	6	184
2020	CS-01	35	12	23	8	0	8	15	60	10	26
2020	CS-02	53	26	11	2	0	4	4	86	2	53
2020	CS-03	55	17	7	0	2	12	7	89	2	58
2020	CS-04	62	28	3	0	7	0	0	90	7	29
2020	CS-05	50	14	7	7	14	0	7	69	23	14

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	43	31	14	2	2	8	1	81	4	183
2020	CS-01	35	42	15	0	0	8	0	83	0	26
2020	CS-02	45	34	11	0	2	8	0	86	2	53
2020	CS-03	51	23	11	2	2	11	2	84	4	57
2020	CS-04	38	28	17	3	7	7	0	70	11	29
2020	CS-05	21	43	29	7	0	0	0	64	7	14

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	43	32	12	3	3	6	2	81	6	181
2020	CS-01	38	19	23	4	0	8	8	68	5	26
2020	CS-02	38	37	13	4	2	6	0	80	6	52
2020	CS-03	50	34	3	0	3	7	2	92	4	58
2020	CS-04	45	28	14	3	3	3	3	78	7	29
2020	CS-05	33	33	17	8	8	0	0	67	17	12

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	33	27	21	7	2	8	3	67	10	184
2020	CS-01	27	27	23	0	4	12	8	67	5	26
2020	CS-02	38	28	13	9	2	9	0	73	13	53
2020	CS-03	33	28	21	5	0	9	5	70	6	58
2020	CS-04	41	24	24	7	3	0	0	66	10	29
2020	CS-05	14	21	36	14	7	7	0	38	23	14
2019	CS	37	30	15	5	3	5	6	75	8	200
2019	CS-01	38	29	14	5	10	0	5	70	15	21
2019	CS-02	38	38	12	2	2	7	2	83	4	58
2019	CS-03	34	30	16	5	2	5	8	74	8	61
2019	CS-04	44	21	21	5	0	3	8	71	6	39
2019	CS-05	17	50	8	25	0	0	0	67	25	12
2018	CS	29	36	18	7	3	4	4	70	10	138
2018	CS-01	40	33	20	0	0	0	7	79	0	15
2018	CS-02	23	30	19	13	6	9	0	58	21	47
2018	CS-03	34	37	11	6	3	3	6	78	9	35
2018	CS-04	24	40	28	0	0	0	8	70	0	25
2018	CS-05	38	46	15	0	0	0	0	85	0	13
2017	CS	30	32	17	9	7	3	2	65	17	203
2017	CS-01	21	28	28	9	6	3	3	53	17	32
2017	CS-02	23	37	17	9	7	5	3	64	17	76
2017	CS-03	41	31	12	5	7	2	1	74	13	56
2017	CS-04	26	28	15	22	7	3	0	55	30	28
2014	CS	32	32	12	7	7	5	5	71	16	256
2014	CS-01	27	23	16	16	11	5	2	54	29	44
2014	CS-02	30	38	9	4	11	0	8	74	17	91
2014	CS-03	41	27	14	5	4	6	3	75	10	78
2014	CS-04	33	37	15	4	0	11	0	79	4	27

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	34	36	17	5	2	3	3	74	8	183
2020	CS-01	31	19	31	8	4	4	4	54	13	26
2020	CS-02	38	38	11	2	4	6	2	82	6	53
2020	CS-03	32	32	23	5	2	2	5	68	8	57
2020	CS-04	24	55	14	7	0	0	0	79	7	29
2020	CS-05	43	43	0	7	0	0	7	92	8	14
2019	CS	30	43	18	7	1	3	0	74	7	200
2019	CS-01	33	38	19	0	5	5	0	75	5	21
2019	CS-02	34	36	16	12	0	2	0	72	12	58
2019	CS-03	20	51	18	8	0	3	0	73	8	61
2019	CS-04	44	41	15	0	0	0	0	85	0	39
2019	CS-05	17	58	25	0	0	0	0	75	0	12
2018	CS	32	44	14	6	2	1	1	77	8	138
2018	CS-01	40	33	13	7	0	7	0	79	7	15
2018	CS-02	32	40	19	6	0	0	2	74	7	47
2018	CS-03	23	49	20	3	6	0	0	71	9	35
2018	CS-04	36	48	4	8	4	0	0	84	12	25
2018	CS-05	46	38	8	8	0	0	0	85	8	13
2017	CS	33	38	16	7	3	2	0	73	11	203
2017	CS-01	28	41	19	13	0	0	0	68	13	32
2017	CS-02	23	46	15	9	4	3	0	71	14	75
2017	CS-03	37	31	20	5	5	2	0	69	11	56
2017	CS-04	46	38	13	0	0	4	0	86	0	29
2014	CS	31	43	13	3	3	4	2	79	7	256
2014	CS-01	20	45	9	7	2	9	7	78	11	44
2014	CS-02	18	52	20	2	3	2	3	73	6	91
2014	CS-03	41	39	12	3	3	4	0	83	5	78
2014	CS-04	52	37	11	0	0	0	0	89	0	27

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	36	24	4	2	1	69	6	182
2020	CS-01	42	38	21	0	0	0	79	0	24
2020	CS-02	34	42	23	2	0	0	75	2	53
2020	CS-03	36	29	24	3	3	3	68	7	58
2020	CS-04	21	41	28	7	3	0	62	10	29
2020	CS-05	14	29	36	14	7	0	43	21	14
2019	CS	35	35	22	6	1	1	71	7	199
2019	CS-01	33	48	10	5	0	5	85	5	21
2019	CS-02	38	33	16	10	2	2	72	12	58
2019	CS-03	31	34	31	3	0	0	66	3	61
2019	CS-04	44	31	18	8	0	0	74	8	39
2019	CS-05	27	55	18	0	0	0	82	0	11
2018	CS	37	39	18	3	2	1	76	5	137
2018	CS-01	47	33	7	7	7	0	80	13	15
2018	CS-02	37	41	15	4	0	2	80	4	46
2018	CS-03	31	43	23	0	3	0	74	3	35
2018	CS-04	44	36	20	0	0	0	80	0	25
2018	CS-05	31	38	23	0	8	0	69	8	13

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	21	22	21	9	9	14	3	53	22	182
2020	CS-01	36	4	28	8	4	12	8	50	15	25
2020	CS-02	27	25	15	10	8	13	2	61	20	52
2020	CS-03	17	33	17	9	5	17	2	62	17	58
2020	CS-04	10	17	34	7	14	14	3	33	25	29
2020	CS-05	7	14	21	14	29	7	7	25	50	14
2019	CS	18	22	25	15	6	11	4	46	25	199
2019	CS-01	33	19	14	10	10	14	0	61	22	21
2019	CS-02	22	22	26	12	7	7	3	50	21	58
2019	CS-03	7	25	30	18	5	11	5	37	27	61
2019	CS-04	21	18	23	15	5	15	3	47	25	39
2019	CS-05	9	27	27	27	0	0	9	40	30	11
2018	CS	20	18	25	14	12	8	4	43	30	138
2018	CS-01	47	27	7	7	7	7	0	79	14	15
2018	CS-02	15	11	32	11	15	13	4	31	31	47
2018	CS-03	14	29	34	14	9	0	0	43	23	35
2018	CS-04	20	8	20	24	8	12	8	35	40	25
2018	CS-05	15	31	8	23	15	8	0	50	42	13
2017	CS	17	22	22	14	15	7	2	43	32	203
2017	CS-01	25	19	19	9	16	12	0	50	29	32
2017	CS-02	11	25	19	16	19	9	1	40	39	75
2017	CS-03	21	23	27	11	10	5	2	48	23	56
2017	CS-04	14	21	31	14	18	3	0	36	33	29
2014	CS	11	20	22	18	17	11	2	35	40	256
2014	CS-01	9	20	16	16	27	9	2	33	49	44
2014	CS-02	4	17	21	23	19	14	2	25	50	91
2014	CS-03	16	23	28	14	8	8	3	44	24	78
2014	CS-04	19	22	11	18	22	7	0	44	44	27

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	43	3	8	2	88	9	184
2020	CS-01	42	35	12	12	0	77	12	26
2020	CS-02	47	45	0	6	2	92	8	53
2020	CS-03	45	45	2	7	2	90	9	58
2020	CS-04	41	38	7	14	0	79	14	29
2020	CS-05	50	43	0	0	7	93	7	14

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	44	7	7	1	0	1	85	8	184
2020	CS-01	38	50	4	8	0	0	0	88	8	26
2020	CS-02	45	42	4	8	2	0	0	87	9	53
2020	CS-03	38	47	9	5	0	0	2	86	5	58
2020	CS-04	41	34	14	10	0	0	0	76	10	29
2020	CS-05	43	43	7	0	7	0	0	86	7	14
2019	CS	49	29	9	12	2	0	0	77	14	199
2019	CS-01	52	24	10	14	0	0	0	76	14	21
2019	CS-02	52	26	7	14	2	0	0	78	16	58
2019	CS-03	47	32	13	7	2	0	0	78	8	60
2019	CS-04	44	28	8	18	3	0	0	72	21	39
2019	CS-05	67	17	8	0	8	0	0	83	8	12
2017	CS	41	35	7	11	5	0	0	76	16	204
2017	CS-01	37	41	3	13	6	0	0	78	19	32
2017	CS-02	40	40	7	8	5	0	0	80	13	76
2017	CS-03	47	25	14	9	5	0	0	71	14	56
2017	CS-04	35	37	0	25	4	0	0	72	28	29
2014	CS	34	34	7	15	11	0	0	68	25	255
2014	CS-01	30	35	9	9	14	2	0	67	24	43
2014	CS-02	27	44	6	12	11	0	0	71	23	91
2014	CS-03	37	31	6	18	8	0	0	68	26	78
2014	CS-04	44	15	4	26	11	0	0	59	37	27

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	36	8	5	2	1	1	84	7	182
2020	CS-01	42	35	12	8	0	4	0	80	8	26
2020	CS-02	51	32	11	0	4	0	2	85	4	53
2020	CS-03	50	43	4	4	0	0	0	93	4	56
2020	CS-04	38	34	10	17	0	0	0	72	17	29
2020	CS-05	50	29	7	7	7	0	0	79	14	14
2019	CS	48	38	10	3	2	0	1	86	5	197
2019	CS-01	29	52	10	5	5	0	0	81	10	21
2019	CS-02	41	41	10	3	3	0	0	83	7	58
2019	CS-03	49	38	11	2	0	0	0	87	2	61
2019	CS-04	62	30	8	0	0	0	0	92	0	37
2019	CS-05	58	17	8	8	8	0	0	75	17	12
2017	CS	55	33	7	4	0	0	0	89	4	204
2017	CS-01	46	28	9	9	3	0	3	77	13	32
2017	CS-02	49	36	12	3	0	0	0	85	3	76
2017	CS-03	59	35	2	4	0	0	0	95	4	56
2017	CS-04	63	37	0	0	0	0	0	100	0	29
2014	CS	43	38	11	5	2	0	0	82	7	256
2014	CS-01	34	36	16	9	5	0	0	70	14	44
2014	CS-02	32	46	10	10	1	1	0	79	11	91
2014	CS-03	47	40	12	0	0	0	1	88	0	78
2014	CS-04	74	22	0	0	4	0	0	96	4	27

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	78	18	3	1	1	0	1	96	1	184
2020	CS-01	85	12	4	0	0	0	0	96	0	26
2020	CS-02	74	23	0	0	2	0	2	98	2	53
2020	CS-03	79	19	2	0	0	0	0	98	0	58
2020	CS-04	72	21	7	0	0	0	0	93	0	29
2020	CS-05	79	7	7	7	0	0	0	86	7	14
2017	CS	68	20	4	3	1	1	3	92	4	204
2017	CS-01	69	19	6	3	3	0	0	88	6	32
2017	CS-02	70	16	4	4	3	0	4	89	7	76
2017	CS-03	61	27	4	1	0	3	4	95	2	56
2017	CS-04	79	14	0	4	0	0	4	96	4	29
2014	CS	63	20	10	3	2	0	1	84	6	256
2014	CS-01	68	18	11	2	0	0	0	86	2	44
2014	CS-02	55	22	10	6	6	0	2	79	11	91
2014	CS-03	64	22	12	3	0	0	0	86	3	78
2014	CS-04	70	19	7	0	4	0	0	89	4	27

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	58	19	15	2	1	5	1	82	2	182
2020	CS-01	62	12	8	0	4	12	4	86	5	26
2020	CS-02	63	14	14	4	0	4	2	81	4	51
2020	CS-03	55	24	14	0	0	7	0	85	0	58
2020	CS-04	52	24	21	3	0	0	0	76	3	29
2020	CS-05	43	29	29	0	0	0	0	71	0	14
2019	CS	51	26	14	3	0	6	1	82	3	199
2019	CS-01	48	14	19	5	0	5	10	72	6	21
2019	CS-02	53	26	10	0	0	10	0	88	0	58
2019	CS-03	42	35	17	2	0	5	0	81	2	60
2019	CS-04	64	13	13	8	0	3	0	79	8	39
2019	CS-05	58	25	17	0	0	0	0	83	0	12

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	4	96	184
2020	CS-01	0	100	26
2020	CS-04	0	100	29
2019	CS	8	93	200
2019	CS-01	0	100	21
2019	CS-02	9	91	58
2018	CS	11	89	139
2018	CS-01	0	100	15
2018	CS-02	15	85	48

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	57	43	14
2018	CS	47	53	15

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	57	43	14
2018	CS	67	33	15

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	15

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	14
2018	CS	0	100	15

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	14
2018	CS	0	100	15

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	14
2018	CS	0	100	15

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	14

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	43	57	14
2018	CS	33	67	15

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	36	64	14
2018	CS	47	53	15

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	50	50	14
2018	CS	47	53	15

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	43	57	14
2018	CS	47	53	15

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	60	40	15

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	33	67	15

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	14
2018	CS	0	100	15

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	14

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	14
2018	CS	0	100	15

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	50	50	14

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	14

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	43	57	14
2018	CS	47	53	15

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	36	64	14

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	14

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	15

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	14
2018	CS	0	100	15

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	47	53	15

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	15

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	15

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	14

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	14
2018	CS	0	100	15

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	15

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	50	50	14

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	14
2018	CS	0	100	15

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	64	36	14
2018	CS	67	33	15

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	14
2018	CS	0	100	15

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	33	67	15

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	21	16	16	4	1	32	11	65	8	183
2020	CS-01	23	8	4	0	0	42	23	89	0	26
2020	CS-02	33	15	13	2	0	35	2	76	3	52
2020	CS-03	16	16	21	3	2	28	16	55	9	58
2020	CS-04	7	34	21	7	0	24	7	60	10	29
2020	CS-05	14	7	14	14	0	43	7	43	29	14
2019	CS	22	18	15	4	3	33	7	65	11	200
2019	CS-01	29	10	19	5	0	38	0	62	8	21
2019	CS-02	26	21	12	5	2	29	5	71	11	58
2019	CS-03	15	21	15	2	3	33	11	65	9	61
2019	CS-04	26	10	15	5	3	36	5	61	13	39
2019	CS-05	8	25	8	8	8	42	0	57	29	12
2018	CS	17	12	24	6	4	32	5	46	16	139
2018	CS-01	33	7	13	0	0	27	20	75	0	15
2018	CS-02	21	10	19	4	6	38	2	52	17	48
2018	CS-03	6	14	34	11	3	31	0	29	21	35
2018	CS-04	8	12	24	4	0	44	8	42	8	25
2018	CS-05	31	15	31	15	0	8	0	50	17	13
2017	CS	17	22	20	6	5	24	5	56	16	204
2017	CS-01	16	25	19	0	6	25	9	61	10	32
2017	CS-02	13	23	20	11	7	22	5	49	24	76
2017	CS-03	22	22	20	4	7	19	7	59	15	56
2017	CS-04	21	21	18	7	0	34	0	63	11	29
2014	CS	13	17	20	6	5	31	8	49	19	256
2014	CS-01	11	14	11	11	7	32	14	46	33	44
2014	CS-02	8	17	28	4	3	33	7	42	13	91
2014	CS-03	18	18	21	6	6	23	8	52	19	78
2014	CS-04	22	15	7	4	7	33	11	67	20	27

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	31	34	19	3	2	10	1	73	6	182
2020	CS-01	27	23	27	0	0	19	4	65	0	26
2020	CS-02	42	37	12	0	2	8	0	85	2	52
2020	CS-03	33	30	23	4	2	9	0	69	6	57
2020	CS-04	14	48	17	14	0	3	3	67	15	29
2020	CS-05	14	36	21	0	7	21	0	64	9	14
2019	CS	37	36	13	3	3	9	1	80	6	200
2019	CS-01	43	19	10	5	5	19	0	76	12	21
2019	CS-02	33	41	9	5	0	12	0	84	6	58
2019	CS-03	33	46	11	0	2	8	0	86	2	61
2019	CS-04	46	23	23	3	3	3	0	71	5	39
2019	CS-05	25	42	17	0	17	0	0	67	17	12
2018	CS	40	27	19	6	1	6	0	72	8	139
2018	CS-01	53	20	13	0	0	13	0	85	0	15
2018	CS-02	44	19	23	2	2	10	0	70	5	48
2018	CS-03	31	26	26	9	3	6	0	61	12	35
2018	CS-04	40	48	8	4	0	0	0	88	4	25
2018	CS-05	38	23	23	15	0	0	0	62	15	13
2017	CS	33	31	19	5	5	6	0	68	12	204
2017	CS-01	28	34	19	6	3	9	0	69	10	32
2017	CS-02	27	36	16	8	7	6	0	67	16	76
2017	CS-03	39	32	20	4	5	0	0	71	9	56
2017	CS-04	31	24	21	0	7	17	0	66	8	29
2014	CS	23	27	22	6	4	16	2	61	12	256
2014	CS-01	18	25	14	2	9	27	5	63	17	44
2014	CS-02	13	31	30	4	1	19	2	55	7	91
2014	CS-03	33	28	18	6	5	8	1	68	13	78
2014	CS-04	26	22	22	15	0	15	0	56	17	27

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	4	96	183
2019	CS	5	96	200
2019	CS-05	0	100	12
2018	CS	5	95	139
2018	CS-04	0	100	25

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	21	17	15	1	1	35	10	69	3	181
2020	CS-01	19	8	15	0	0	42	15	64	0	26
2020	CS-02	33	16	14	0	0	33	4	78	0	51
2020	CS-03	14	17	17	0	2	34	16	62	3	58
2020	CS-04	10	31	17	3	0	31	7	67	6	29
2020	CS-05	23	8	15	8	0	38	8	57	14	13
2019	CS	24	14	19	2	1	33	8	64	5	200
2019	CS-01	38	0	19	10	0	24	10	57	14	21
2019	CS-02	26	19	21	0	2	28	5	67	3	58
2019	CS-03	16	20	16	0	0	38	10	69	0	61
2019	CS-04	23	5	18	5	0	38	10	55	10	39
2019	CS-05	17	17	17	0	0	50	0	67	0	12
2018	CS	17	15	28	3	2	33	3	49	8	138
2018	CS-01	43	7	7	7	0	21	14	78	11	14
2018	CS-02	19	15	27	2	2	33	2	52	6	48
2018	CS-03	9	14	40	3	3	31	0	33	8	35
2018	CS-04	8	16	28	0	0	48	0	46	0	25
2018	CS-05	23	23	23	0	8	23	0	60	10	13
2017	CS	17	21	23	2	1	31	5	59	5	204
2017	CS-01	19	13	16	0	0	35	18	67	0	32
2017	CS-02	12	24	32	4	3	23	2	48	9	76
2017	CS-03	20	22	16	2	2	34	5	68	6	56
2017	CS-04	21	21	20	0	0	34	4	68	0	29
2014	CS	15	12	23	2	4	37	7	49	10	256
2014	CS-01	14	16	20	2	7	32	9	50	15	44
2014	CS-02	11	14	26	1	3	39	6	45	8	91
2014	CS-03	17	13	30	1	1	29	9	48	4	78
2014	CS-04	26	4	7	4	4	52	4	67	17	27

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	34	15	2	1	11	1	80	3	184
2020	CS-01	31	27	15	4	0	19	4	75	5	26
2020	CS-02	43	34	11	0	0	11	0	87	0	53
2020	CS-03	36	31	19	0	2	12	0	76	2	58
2020	CS-04	28	41	17	7	0	3	3	74	7	29
2020	CS-05	21	50	7	7	0	14	0	83	8	14
2019	CS	39	29	18	3	2	9	2	75	4	200
2019	CS-01	38	19	14	5	5	14	5	71	12	21
2019	CS-02	34	36	16	0	2	12	0	80	2	58
2019	CS-03	36	33	18	2	0	10	2	78	2	61
2019	CS-04	44	23	21	8	0	3	3	70	8	39
2019	CS-05	50	25	25	0	0	0	0	75	0	12
2018	CS	38	28	20	3	2	8	0	72	6	138
2018	CS-01	57	29	0	7	0	7	0	92	8	14
2018	CS-02	40	23	23	2	2	10	0	70	5	48
2018	CS-03	23	31	34	3	3	6	0	58	6	35
2018	CS-04	48	32	16	0	0	4	0	83	0	25
2018	CS-05	38	31	8	0	8	15	0	82	9	13
2017	CS	31	38	21	2	2	6	1	74	3	202
2017	CS-01	32	36	20	0	0	13	0	78	0	31
2017	CS-02	24	37	25	4	3	6	0	66	7	76
2017	CS-03	35	41	20	0	2	2	0	78	2	56
2017	CS-04	25	43	17	0	0	11	4	80	0	28
2014	CS	26	24	19	5	2	22	2	66	8	256
2014	CS-01	20	25	16	7	5	25	2	63	16	44
2014	CS-02	19	26	23	2	1	25	3	63	5	91
2014	CS-03	34	23	19	4	1	15	3	70	6	78
2014	CS-04	37	19	15	7	0	22	0	71	10	27

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	11	89	184
2020	CS-01	8	92	26
2020	CS-02	15	85	53
2020	CS-03	9	91	58
2020	CS-04	21	79	29
2020	CS-05	0	100	14

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	9	91	184
2020	CS-01	4	96	26
2020	CS-02	11	89	53
2020	CS-03	9	91	58
2020	CS-04	14	86	29
2020	CS-05	7	93	14
2019	CS	21	79	200
2019	CS-01	14	86	21
2019	CS-02	19	81	58
2019	CS-03	20	80	61
2019	CS-04	31	69	39
2019	CS-05	17	83	12
2017	CS	19	81	204
2017	CS-01	28	72	32
2017	CS-02	17	83	76
2017	CS-03	14	86	56
2017	CS-04	25	75	29
2014	CS	13	87	256
2014	CS-01	18	82	44
2014	CS-02	13	87	91
2014	CS-03	12	88	78

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	65	35	17

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	76	24	17
2019	CS	83	17	42
2019	CS-02	82	18	11
2019	CS-03	83	17	12
2019	CS-04	92	8	12
2017	CS	79	21	38
2017	CS-02	70	30	13
2014	CS	68	32	34
2014	CS-02	75	25	12

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	62	31	8	0	0	0	92	8	13
2019	CS	64	27	6	3	0	0	91	9	33
2019	CS-04	64	18	9	9	0	0	82	18	11
2017	CS	63	20	10	3	3	0	86	14	30
2014	CS	39	39	9	4	4	4	86	14	23

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	57	23	7	5	2	3	4	85	7	184
2020	CS-01	50	23	8	4	4	4	8	83	9	26
2020	CS-02	57	28	6	2	2	2	4	90	4	53
2020	CS-03	69	17	3	5	0	2	3	91	5	58
2020	CS-04	45	24	14	10	0	7	0	74	11	29
2020	CS-05	43	21	14	7	7	0	7	69	15	14

Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	30	11	9	3	2	76	13	182
2020	CS-01	44	32	8	12	0	4	79	13	25
2020	CS-02	46	37	10	4	2	2	84	6	52
2020	CS-03	48	31	7	7	5	2	81	12	58
2020	CS-04	31	21	24	21	3	0	52	24	29
2020	CS-05	50	21	14	7	7	0	71	14	14

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	43	45	7	3	1	1	90	3	184
2020	CS-01	27	50	12	0	4	8	87	0	26
2020	CS-02	40	53	6	2	0	0	92	2	53
2020	CS-03	55	36	7	2	0	0	91	2	58
2020	CS-04	31	55	7	7	0	0	86	7	29
2020	CS-05	57	29	7	7	0	0	86	7	14

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	40	8	5	1	1	87	5	184
2020	CS-01	31	46	12	0	4	8	87	0	26
2020	CS-02	42	43	6	9	0	0	85	9	53
2020	CS-03	59	33	5	2	2	0	93	2	58
2020	CS-04	31	52	10	7	0	0	83	7	29
2020	CS-05	57	21	14	7	0	0	79	7	14

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	40	20	3	1	1	4	75	4	184
2020	CS-01	15	54	19	0	0	4	8	78	0	26
2020	CS-02	32	36	26	0	0	0	6	72	0	53
2020	CS-03	34	36	19	5	2	0	3	73	7	58
2020	CS-04	24	52	17	7	0	0	0	76	7	29
2020	CS-05	50	29	14	7	0	0	0	79	7	14

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	30	15	1	1	3	2	82	2	184
2020	CS-01	35	38	12	4	0	4	8	83	4	26
2020	CS-02	47	32	19	0	2	0	0	79	2	53
2020	CS-03	60	21	10	0	0	5	3	89	0	58
2020	CS-04	31	41	21	3	0	3	0	75	4	29
2020	CS-05	57	29	14	0	0	0	0	86	0	14

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Total responses
2020	CS	73	16	5	4	2	95	184
2020	CS-01	54	19	8	12	8	90	26
2020	CS-02	74	17	4	4	2	96	53
2020	CS-03	81	12	3	3	0	96	58
2020	CS-04	72	17	10	0	0	90	29
2020	CS-05	71	29	0	0	0	100	14

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	62	31	5	1	1	1	94	1	182
2020	CS-01	40	48	8	0	0	4	92	0	25
2020	CS-02	54	38	6	0	2	0	94	0	52
2020	CS-03	76	21	2	2	0	0	97	2	58
2020	CS-04	66	31	3	0	0	0	97	0	29
2020	CS-05	57	29	14	0	0	0	86	0	14

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	52	30	8	3	3	2	2	85	7	183
2020	CS-01	38	38	4	8	0	4	8	87	9	26
2020	CS-02	50	40	2	2	4	0	2	92	6	52
2020	CS-03	67	21	3	3	2	3	0	91	5	58
2020	CS-04	41	24	24	3	3	3	0	68	7	29
2020	CS-05	29	36	21	0	14	0	0	64	14	14

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	60	27	7	2	1	2	2	90	2	181
2020	CS-01	46	38	4	0	0	4	8	96	0	26
2020	CS-02	65	27	4	0	0	4	0	96	0	51
2020	CS-03	67	23	5	4	0	2	0	91	4	57
2020	CS-04	55	21	17	3	0	0	3	79	4	29
2020	CS-05	43	36	14	0	7	0	0	79	7	14

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	98	2	60
2020	CS-03	100	0	22
2020	CS-04	100	0	22
2020	CS-05	100	0	13

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	31	27	27	10	5	58	15	59
2020	CS-03	27	27	27	14	5	55	18	22
2020	CS-04	27	23	32	14	5	50	18	22
2020	CS-05	46	31	15	0	8	77	8	13

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	57	34	6	1	1	2	1	93	1	184
2020	CS-01	38	46	8	0	0	4	4	92	0	26
2020	CS-02	55	38	6	2	0	0	0	92	2	53
2020	CS-03	62	28	5	0	2	3	0	93	2	58
2020	CS-04	59	38	3	0	0	0	0	97	0	29
2020	CS-05	71	14	14	0	0	0	0	86	0	14
2019	CS	55	34	6	3	1	2	0	90	4	198
2019	CS-01	52	24	14	5	0	5	0	80	5	21
2019	CS-02	56	35	4	4	2	0	0	91	5	57
2019	CS-03	49	46	2	2	0	2	0	97	2	61
2019	CS-04	64	21	10	3	0	3	0	87	3	39
2019	CS-05	45	45	9	0	0	0	0	91	0	11
2018	CS	55	36	7	2	0	1	0	91	2	138
2018	CS-01	50	36	0	7	0	7	0	92	8	14
2018	CS-02	58	35	4	2	0	0	0	94	2	48
2018	CS-03	49	37	11	3	0	0	0	86	3	35
2018	CS-04	56	40	4	0	0	0	0	96	0	25
2018	CS-05	69	15	15	0	0	0	0	85	0	13
2017	CS	60	29	7	1	2	0	0	89	4	204
2017	CS-01	41	40	16	0	3	0	0	81	3	32
2017	CS-02	52	37	7	1	3	0	0	89	4	76
2017	CS-03	73	20	4	2	2	0	0	93	4	56
2017	CS-04	68	21	7	0	4	0	0	89	4	29

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	24	11	9	6	3	2	73	16	184
2020	CS-01	38	23	12	8	4	4	12	73	14	26
2020	CS-02	43	32	9	9	4	2	0	77	13	53
2020	CS-03	55	21	7	9	3	3	2	80	13	58
2020	CS-04	38	21	21	7	10	3	0	61	18	29
2020	CS-05	29	21	14	21	14	0	0	50	36	14

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	25	11	3	2	7	2	83	5	184
2020	CS-01	42	31	8	4	0	4	12	86	5	26
2020	CS-02	53	28	6	0	4	9	0	90	4	53
2020	CS-03	60	21	10	2	0	7	0	87	2	58
2020	CS-04	45	21	21	7	0	7	0	70	7	29
2020	CS-05	43	14	21	14	7	0	0	57	21	14

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	30	16	10	4	2	1	69	15	184
2020	CS-01	31	38	19	4	0	0	8	75	4	26
2020	CS-02	43	36	9	8	0	4	0	82	8	53
2020	CS-03	45	22	17	9	7	0	0	67	16	58
2020	CS-04	21	34	21	21	3	0	0	55	24	29
2020	CS-05	29	14	21	14	14	7	0	46	31	14
2019	CS	32	35	20	9	4	1	0	67	13	200
2019	CS-01	43	29	19	5	0	5	0	75	5	21
2019	CS-02	41	36	16	5	2	0	0	78	7	58
2019	CS-03	18	46	25	7	5	0	0	64	11	61
2019	CS-04	41	23	18	15	3	0	0	64	18	39
2019	CS-05	0	42	25	17	17	0	0	42	33	12
2018	CS	28	36	18	13	5	1	0	64	18	138
2018	CS-01	43	21	7	14	7	7	0	69	23	14
2018	CS-02	29	48	8	13	2	0	0	77	15	48
2018	CS-03	23	31	26	14	6	0	0	54	20	35
2018	CS-04	28	28	32	8	4	0	0	56	12	25
2018	CS-05	23	23	23	15	15	0	0	46	31	13
2017	CS	28	37	14	14	5	1	0	66	20	204
2017	CS-01	31	34	16	13	3	3	0	67	16	32
2017	CS-02	26	40	16	12	4	1	1	68	16	76
2017	CS-03	34	38	12	9	7	0	0	72	16	56
2017	CS-04	19	39	14	21	7	0	0	58	28	29

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	33	47	15	5	0	0	0	80	5	60
2020	CS-03	27	55	14	5	0	0	0	82	5	22
2020	CS-04	32	41	18	9	0	0	0	73	9	22
2020	CS-05	46	38	15	0	0	0	0	85	0	13
2019	CS	35	45	8	7	1	1	1	83	9	71
2019	CS-03	21	55	10	3	3	3	3	81	7	29
2019	CS-04	44	41	0	15	0	0	0	85	15	27
2019	CS-05	50	42	8	0	0	0	0	92	0	12

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	39	25	16	13	7	1	64	20	184
2020	CS-01	31	42	8	12	4	4	76	16	26
2020	CS-02	30	19	30	11	9	0	49	21	53
2020	CS-03	52	17	14	10	7	0	69	17	58
2020	CS-04	31	28	10	21	10	0	59	31	29
2020	CS-05	50	36	0	14	0	0	86	14	14

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	33	28	21	10	7	0	1	61	17	181
2020	CS-01	23	23	23	19	8	0	4	48	28	26
2020	CS-02	36	26	23	11	2	0	2	63	13	53
2020	CS-03	39	23	21	5	11	0	0	63	16	56
2020	CS-04	21	46	14	11	7	0	0	68	18	28
2020	CS-05	36	21	29	14	0	0	0	57	14	14
2019	CS	23	29	17	12	18	0	2	53	30	200
2019	CS-01	38	19	14	19	10	0	0	57	29	21
2019	CS-02	31	28	14	12	12	0	3	61	25	58
2019	CS-03	16	30	23	7	23	0	2	47	30	61
2019	CS-04	21	36	8	15	21	0	0	56	36	39
2019	CS-05	17	25	25	8	25	0	0	42	33	12
2018	CS	18	23	26	12	18	1	1	43	31	137
2018	CS-01	14	29	36	7	14	0	0	43	21	14
2018	CS-02	23	23	21	11	15	2	4	50	27	47
2018	CS-03	20	20	23	11	26	0	0	40	37	35
2018	CS-04	12	24	36	12	16	0	0	36	28	25
2018	CS-05	15	31	8	23	23	0	0	46	46	13
2017	CS	24	27	18	12	18	0	1	52	30	203
2017	CS-01	16	28	21	13	19	0	3	46	32	32
2017	CS-02	20	29	20	8	18	1	3	51	28	75
2017	CS-03	30	34	16	11	9	0	0	65	19	56
2017	CS-04	28	10	10	20	32	0	0	38	52	29

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	20	20	31	16	13	0	1	40	29	184
2020	CS-01	27	31	27	12	0	0	4	60	12	26
2020	CS-02	11	25	40	13	11	0	0	36	25	53
2020	CS-03	33	16	28	10	14	0	0	48	24	58
2020	CS-04	10	14	28	31	17	0	0	24	48	29
2020	CS-05	7	21	29	14	29	0	0	29	43	14
2019	CS	22	29	26	14	9	0	2	51	23	199
2019	CS-01	33	43	14	10	0	0	0	76	10	21
2019	CS-02	25	42	12	12	4	0	5	70	17	57
2019	CS-03	25	28	31	8	8	0	0	52	16	61
2019	CS-04	13	10	38	21	18	0	0	23	38	39
2019	CS-05	0	8	25	42	25	0	0	8	67	12
2018	CS	14	28	25	25	8	0	1	42	33	138
2018	CS-01	14	29	21	21	7	0	7	46	31	14
2018	CS-02	19	38	33	6	4	0	0	56	10	48
2018	CS-03	17	23	23	31	6	0	0	40	37	35
2018	CS-04	8	24	20	40	8	0	0	32	48	25
2018	CS-05	0	15	8	46	31	0	0	15	77	13
2017	CS	23	28	23	14	10	0	2	52	25	203
2017	CS-01	34	32	13	12	6	0	3	68	19	32
2017	CS-02	20	34	24	12	7	1	1	56	19	75
2017	CS-03	23	25	30	13	5	0	4	50	19	56
2017	CS-04	20	11	21	31	18	0	0	30	49	29

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	29	23	20	17	10	1	1	52	27	184
2020	CS-01	54	15	19	8	0	0	4	72	8	26
2020	CS-02	30	30	19	17	4	0	0	60	21	53
2020	CS-03	33	24	16	14	12	2	0	58	26	58
2020	CS-04	10	17	24	31	17	0	0	28	48	29
2020	CS-05	7	14	29	29	21	0	0	21	50	14
2019	CS	27	29	20	14	9	0	3	57	23	199
2019	CS-01	52	38	5	0	0	0	5	95	0	21
2019	CS-02	36	33	12	10	2	0	7	74	13	58
2019	CS-03	23	34	25	10	8	0	0	57	18	61
2019	CS-04	13	16	37	18	16	0	0	29	34	38
2019	CS-05	0	8	8	50	33	0	0	8	83	12
2018	CS	18	26	29	18	8	0	1	44	26	137
2018	CS-01	21	36	21	0	7	0	14	67	8	14
2018	CS-02	25	35	29	6	4	0	0	60	10	48
2018	CS-03	23	11	37	23	6	0	0	34	29	35
2018	CS-04	8	29	21	38	4	0	0	38	42	24
2018	CS-05	0	8	31	23	38	0	0	8	62	13
2017	CS	24	31	20	11	10	0	3	57	22	203
2017	CS-01	50	28	3	9	6	0	3	81	16	32
2017	CS-02	22	34	24	11	5	0	4	58	17	75
2017	CS-03	23	30	28	11	4	0	4	55	15	56
2017	CS-04	3	31	17	18	32	0	0	34	49	29

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	18	19	27	16	18	0	2	38	35	184
2020	CS-01	31	31	27	4	4	0	4	64	8	26
2020	CS-02	17	21	30	19	13	0	0	38	32	53
2020	CS-03	24	22	26	10	16	0	2	47	26	58
2020	CS-04	3	10	24	28	31	0	3	14	61	29
2020	CS-05	14	0	21	36	29	0	0	14	64	14
2019	CS	18	31	20	17	14	1	2	49	31	200
2019	CS-01	33	43	19	0	5	0	0	76	5	21
2019	CS-02	14	45	16	10	10	2	3	62	22	58
2019	CS-03	25	18	25	18	13	0	2	43	32	61
2019	CS-04	10	26	18	26	21	0	0	36	46	39
2019	CS-05	8	0	25	42	25	0	0	8	67	12
2018	CS	15	20	31	22	12	0	1	35	34	137
2018	CS-01	23	15	8	8	38	0	8	42	50	13
2018	CS-02	25	29	31	8	6	0	0	54	15	48
2018	CS-03	14	17	26	31	11	0	0	31	43	35
2018	CS-04	0	12	44	36	8	0	0	12	44	25
2018	CS-05	0	15	46	31	8	0	0	15	38	13
2017	CS	15	25	22	15	20	1	3	41	36	202
2017	CS-01	25	25	19	16	13	0	3	51	29	32
2017	CS-02	9	28	23	12	20	1	5	40	35	74
2017	CS-03	20	23	25	18	13	0	2	43	31	56
2017	CS-04	16	14	18	14	38	0	0	30	52	29

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	24	19	6	4	1	6	69	11	182
2020	CS-01	62	19	12	0	0	0	8	88	0	26
2020	CS-02	42	34	13	4	0	0	8	82	4	53
2020	CS-03	50	19	14	7	3	2	5	74	11	58
2020	CS-04	15	26	41	11	4	0	4	42	15	27
2020	CS-05	7	21	29	14	29	0	0	29	43	14
2019	CS	55	20	12	3	5	0	6	80	8	199
2019	CS-01	86	5	0	0	0	0	10	100	0	21
2019	CS-02	66	21	5	2	0	0	7	93	2	58
2019	CS-03	57	17	13	5	3	0	5	77	9	60
2019	CS-04	33	36	10	3	10	0	8	75	14	39
2019	CS-05	8	8	50	8	25	0	0	17	33	12
2018	CS	48	22	13	8	1	0	8	76	10	136
2018	CS-01	43	14	21	0	0	0	21	73	0	14
2018	CS-02	60	17	9	2	0	0	13	88	2	47
2018	CS-03	54	20	14	9	0	0	3	76	9	35
2018	CS-04	36	44	8	4	4	0	4	83	8	25
2018	CS-05	17	8	17	50	8	0	0	25	58	12
2017	CS	46	21	11	3	3	1	15	79	7	202
2017	CS-01	60	12	9	3	0	3	13	86	4	32
2017	CS-02	44	22	8	1	1	0	24	86	4	75
2017	CS-03	51	25	9	0	2	0	13	87	2	55
2017	CS-04	31	25	28	10	4	0	3	57	14	29

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	26	30	22	13	9	1	1	56	21	184
2020	CS-01	38	27	27	0	4	0	4	68	4	26
2020	CS-02	28	34	19	13	6	0	0	62	19	53
2020	CS-03	29	29	24	5	10	2	0	60	16	58
2020	CS-04	10	31	24	21	14	0	0	41	34	29
2020	CS-05	7	21	21	36	14	0	0	29	50	14
2019	CS	39	34	12	11	4	1	1	74	15	200
2019	CS-01	57	29	0	14	0	0	0	86	14	21
2019	CS-02	47	36	5	7	2	2	2	86	9	58
2019	CS-03	41	33	13	8	5	0	0	74	13	61
2019	CS-04	28	36	10	18	5	0	3	66	24	39
2019	CS-05	0	25	50	17	8	0	0	25	25	12
2018	CS	35	23	20	15	7	0	1	59	21	137
2018	CS-01	43	14	7	21	7	0	7	62	31	14
2018	CS-02	35	31	21	8	4	0	0	67	13	48
2018	CS-03	43	17	23	11	6	0	0	60	17	35
2018	CS-04	28	32	16	16	8	0	0	60	24	25
2018	CS-05	17	0	33	42	8	0	0	17	50	12
2017	CS	33	35	16	6	8	0	1	69	14	203
2017	CS-01	32	34	16	6	13	0	0	65	19	32
2017	CS-02	29	38	13	7	11	0	3	68	18	75
2017	CS-03	44	36	14	4	2	0	0	80	5	56
2017	CS-04	31	27	28	11	3	0	0	58	13	29

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	22	22	7	7	10	60	15	184
2020	CS-01	38	19	8	4	8	23	75	15	26
2020	CS-02	30	25	25	8	8	6	58	16	53
2020	CS-03	36	21	22	3	5	12	65	10	58
2020	CS-04	28	17	28	10	10	7	48	22	29
2020	CS-05	21	43	21	14	0	0	64	14	14

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	28	37	19	8	7	0	2	66	14	183
2020	CS-01	46	23	19	8	0	0	4	72	8	26
2020	CS-02	29	29	31	8	4	0	0	58	12	52
2020	CS-03	34	43	7	7	5	0	3	80	13	58
2020	CS-04	7	55	17	10	10	0	0	62	21	29
2020	CS-05	21	21	29	7	21	0	0	43	29	14
2019	CS	27	38	18	14	3	1	1	65	17	200
2019	CS-01	38	43	0	14	0	5	0	85	15	21
2019	CS-02	34	34	16	10	2	2	2	71	13	58
2019	CS-03	25	34	25	15	2	0	0	59	16	61
2019	CS-04	26	36	13	18	8	0	0	62	26	39
2019	CS-05	0	58	25	17	0	0	0	58	17	12
2018	CS	16	33	29	12	8	1	1	50	20	139
2018	CS-01	33	13	27	7	13	0	7	50	21	15
2018	CS-02	15	40	27	13	4	2	0	55	17	48
2018	CS-03	14	23	31	17	14	0	0	37	31	35
2018	CS-04	8	40	36	12	4	0	0	48	16	25
2018	CS-05	15	46	23	8	8	0	0	62	15	13
2017	CS	20	34	24	14	6	0	1	55	21	202
2017	CS-01	28	44	6	13	6	0	3	74	20	32
2017	CS-02	18	33	32	12	3	0	1	52	15	75
2017	CS-03	16	36	23	18	7	0	0	52	25	56
2017	CS-04	17	21	28	21	13	0	0	37	35	29

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	19	37	24	9	10	1	1	57	19	182
2020	CS-01	48	16	20	4	8	0	4	67	13	25
2020	CS-02	13	48	37	0	2	0	0	62	2	52
2020	CS-03	21	40	17	10	10	2	0	61	21	58
2020	CS-04	7	34	24	17	17	0	0	41	34	29
2020	CS-05	7	43	0	29	21	0	0	50	50	14
2019	CS	19	35	25	11	8	2	2	56	19	200
2019	CS-01	38	48	5	5	0	5	0	90	5	21
2019	CS-02	26	38	19	7	3	2	5	69	11	58
2019	CS-03	20	31	26	13	8	2	0	52	22	61
2019	CS-04	8	23	33	18	18	0	0	31	36	39
2019	CS-05	0	25	50	8	17	0	0	25	25	12
2018	CS	15	25	29	21	8	1	1	41	29	138
2018	CS-01	27	20	20	13	7	7	7	54	23	15
2018	CS-02	19	25	35	15	6	0	0	44	21	48
2018	CS-03	12	29	24	24	12	0	0	41	35	34
2018	CS-04	12	36	16	32	4	0	0	48	36	25
2018	CS-05	0	8	54	31	8	0	0	8	38	13
2017	CS	15	33	25	15	9	0	2	49	25	203
2017	CS-01	28	41	19	6	3	0	3	71	10	32
2017	CS-02	14	39	20	15	8	0	4	55	24	75
2017	CS-03	13	30	27	22	9	0	0	43	30	56
2017	CS-04	7	16	42	14	21	0	0	23	35	29

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	26	34	21	10	9	0	1	60	19	183
2020	CS-01	50	19	15	8	4	0	4	72	12	26
2020	CS-02	25	42	25	2	6	0	0	67	8	52
2020	CS-03	28	36	14	14	9	0	0	64	22	58
2020	CS-04	7	34	28	17	14	0	0	41	31	29
2020	CS-05	14	21	36	14	14	0	0	36	29	14
2019	CS	27	32	24	9	7	1	1	59	16	199
2019	CS-01	52	19	24	0	0	5	0	75	0	21
2019	CS-02	37	30	21	5	4	0	4	69	9	57
2019	CS-03	16	38	28	10	8	0	0	54	18	61
2019	CS-04	23	26	23	21	8	0	0	49	28	39
2019	CS-05	17	25	25	8	25	0	0	42	33	12
2018	CS	24	30	22	17	7	1	0	54	24	137
2018	CS-01	43	14	21	14	0	7	0	62	15	14
2018	CS-02	26	34	19	17	4	0	0	60	21	47
2018	CS-03	20	34	20	14	11	0	0	54	26	35
2018	CS-04	16	32	24	24	4	0	0	48	28	25
2018	CS-05	23	23	38	0	15	0	0	46	15	13
2017	CS	23	34	23	12	6	0	1	58	19	203
2017	CS-01	28	31	35	0	3	3	0	61	3	32
2017	CS-02	26	34	22	11	5	0	3	61	17	75
2017	CS-03	20	34	20	16	9	0	2	54	25	56
2017	CS-04	7	38	23	25	7	0	0	45	32	29

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	34	15	8	7	0	1	70	15	183
2020	CS-01	46	23	15	4	8	0	4	72	12	26
2020	CS-02	31	37	17	12	4	0	0	67	15	52
2020	CS-03	43	34	10	3	7	0	2	79	11	58
2020	CS-04	24	38	17	14	7	0	0	62	21	29
2020	CS-05	29	21	21	14	14	0	0	50	29	14
2019	CS	47	30	12	4	6	1	1	78	10	199
2019	CS-01	57	29	10	0	0	5	0	90	0	21
2019	CS-02	44	30	14	5	5	0	2	75	11	57
2019	CS-03	44	38	11	2	5	0	0	82	7	61
2019	CS-04	56	21	10	5	8	0	0	77	13	39
2019	CS-05	42	25	17	8	8	0	0	67	17	12

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	23	39	22	9	6	1	63	15	183
2020	CS-01	19	50	15	4	8	4	72	12	26
2020	CS-02	23	49	23	4	2	0	72	6	53
2020	CS-03	31	40	14	12	3	0	71	16	58
2020	CS-04	14	21	32	18	14	0	36	32	28
2020	CS-05	21	7	50	7	14	0	29	21	14

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	22	36	24	13	5	0	1	58	18	184
2020	CS-01	31	42	15	8	0	0	4	76	8	26
2020	CS-02	15	43	30	9	2	0	0	58	11	53
2020	CS-03	31	28	22	10	7	0	2	60	18	58
2020	CS-04	7	34	28	21	10	0	0	41	31	29
2020	CS-05	29	29	14	21	7	0	0	57	29	14
2019	CS	31	34	20	10	5	1	1	65	15	199
2019	CS-01	38	43	10	0	5	5	0	85	5	21
2019	CS-02	41	36	12	3	3	0	3	80	7	58
2019	CS-03	32	35	22	8	3	0	0	67	12	60
2019	CS-04	21	18	33	15	13	0	0	38	28	39
2019	CS-05	17	25	17	42	0	0	0	42	42	12
2018	CS	24	28	27	12	7	1	2	53	19	139
2018	CS-01	40	13	13	13	7	7	7	62	23	15
2018	CS-02	31	25	29	4	8	0	2	57	13	48
2018	CS-03	20	31	29	11	6	0	3	53	18	35
2018	CS-04	16	40	24	8	12	0	0	56	20	25
2018	CS-05	8	23	31	38	0	0	0	31	38	13
2017	CS	30	33	21	9	6	0	1	63	15	202
2017	CS-01	40	35	15	6	3	0	0	75	9	32
2017	CS-02	24	30	27	7	9	0	3	56	16	74
2017	CS-03	32	37	18	11	2	0	0	69	13	56
2017	CS-04	28	24	25	11	13	0	0	51	24	29

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	52	32	13	2	0	0	2	86	2	184
2020	CS-01	58	31	8	0	0	0	4	92	0	26
2020	CS-02	49	32	15	2	0	0	2	83	2	53
2020	CS-03	59	28	10	2	0	0	2	88	2	58
2020	CS-04	48	28	17	3	0	0	3	79	4	29
2020	CS-05	29	57	14	0	0	0	0	86	0	14
2019	CS	60	25	7	5	2	1	2	87	6	198
2019	CS-01	57	29	5	5	0	5	0	90	5	21
2019	CS-02	61	25	5	0	5	0	4	89	5	57
2019	CS-03	69	21	3	7	0	0	0	90	7	61
2019	CS-04	39	32	18	8	0	0	3	73	8	38
2019	CS-05	75	17	0	8	0	0	0	92	8	12
2018	CS	55	20	12	5	3	1	4	80	8	139
2018	CS-01	53	7	27	0	0	7	7	69	0	15
2018	CS-02	50	19	17	2	6	2	4	73	9	48
2018	CS-03	66	23	3	3	3	0	3	91	6	35
2018	CS-04	48	24	8	16	0	0	4	75	17	25
2018	CS-05	69	23	8	0	0	0	0	92	0	13
2017	CS	57	24	11	4	3	0	1	81	7	203
2017	CS-01	49	32	9	3	3	0	3	84	7	32
2017	CS-02	53	26	12	4	3	0	1	81	7	75
2017	CS-03	57	20	13	4	5	0	2	78	9	56
2017	CS-04	58	20	14	7	0	0	0	79	7	29

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	32	15	4	2	80	4	184
2020	CS-01	50	35	12	0	4	88	0	26
2020	CS-02	45	28	19	6	2	75	6	53
2020	CS-03	50	33	14	3	0	83	3	58
2020	CS-04	41	28	17	10	3	71	11	29
2020	CS-05	50	43	7	0	0	93	0	14

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	74	14	6	2	1	0	4	91	2	182
2020	CS-01	73	19	0	0	0	0	8	100	0	26
2020	CS-02	67	14	12	2	0	0	6	85	2	51
2020	CS-03	76	12	5	2	2	0	3	91	4	58
2020	CS-04	79	14	3	3	0	0	0	93	3	29
2020	CS-05	71	21	7	0	0	0	0	93	0	14
2019	CS	76	12	3	2	0	2	7	95	2	200
2019	CS-01	76	14	0	0	0	5	5	100	0	21
2019	CS-02	67	16	5	2	0	3	7	92	2	58
2019	CS-03	85	5	0	0	0	0	10	100	0	61
2019	CS-04	69	18	3	5	0	0	5	92	5	39
2019	CS-05	75	8	0	8	0	0	8	91	9	12
2018	CS	65	16	9	0	2	2	6	88	2	139
2018	CS-01	60	27	0	0	0	7	7	100	0	15
2018	CS-02	54	15	10	0	6	2	13	80	7	48
2018	CS-03	69	14	11	0	0	0	6	88	0	35
2018	CS-04	76	12	8	0	0	4	0	92	0	25
2018	CS-05	77	15	8	0	0	0	0	92	0	13

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	86	8	3	0	2	0	2	96	2	181
2020	CS-01	92	8	0	0	0	0	0	100	0	25
2020	CS-02	79	9	6	0	0	0	6	94	0	53
2020	CS-03	84	11	2	0	4	0	0	95	4	56
2020	CS-04	97	3	0	0	0	0	0	100	0	29
2020	CS-05	79	7	7	0	7	0	0	86	7	14
2019	CS	78	11	5	2	1	2	3	93	3	199
2019	CS-01	81	14	5	0	0	0	0	95	0	21
2019	CS-02	70	16	5	4	0	2	4	91	4	57
2019	CS-03	87	3	2	0	0	3	5	98	0	61
2019	CS-04	85	3	3	5	3	0	3	89	8	39
2019	CS-05	58	33	8	0	0	0	0	92	0	12
2018	CS	72	9	6	4	1	3	5	88	5	139
2018	CS-01	73	7	0	0	0	7	13	100	0	15
2018	CS-02	69	10	8	0	4	4	4	86	5	48
2018	CS-03	74	9	3	9	0	0	6	88	9	35
2018	CS-04	80	8	4	0	0	4	4	96	0	25
2018	CS-05	62	15	8	15	0	0	0	77	15	13
2017	CS	68	16	4	3	2	1	5	89	6	204
2017	CS-01	66	13	3	3	0	6	9	93	4	32
2017	CS-02	58	21	5	5	5	0	5	83	11	76
2017	CS-03	73	13	4	4	2	0	5	90	6	56
2017	CS-04	82	14	4	0	0	0	0	96	0	29

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	77	15	7	1	0	1	1	93	1	181
2020	CS-01	73	12	4	4	0	4	4	92	4	26
2020	CS-02	76	18	6	0	0	0	0	94	0	50
2020	CS-03	81	12	7	0	0	0	0	93	0	58
2020	CS-04	83	14	3	0	0	0	0	97	0	29
2020	CS-05	50	29	21	0	0	0	0	79	0	14
2019	CS	63	27	4	3	1	0	2	92	4	198
2019	CS-01	76	24	0	0	0	0	0	100	0	21
2019	CS-02	68	28	0	0	0	0	4	100	0	57
2019	CS-03	62	28	3	5	0	0	2	92	5	60
2019	CS-04	59	23	8	5	3	0	3	84	8	39
2019	CS-05	25	50	17	8	0	0	0	75	8	12
2018	CS	60	24	9	2	1	1	2	87	4	139
2018	CS-01	73	13	7	0	0	0	7	93	0	15
2018	CS-02	52	27	8	6	2	2	2	83	9	48
2018	CS-03	63	31	3	0	3	0	0	94	3	35
2018	CS-04	72	12	12	0	0	0	4	88	0	25
2018	CS-05	46	38	15	0	0	0	0	85	0	13
2017	CS	56	30	7	1	1	0	5	90	3	204
2017	CS-01	56	25	3	0	0	0	15	96	0	32
2017	CS-02	59	24	8	2	3	0	4	86	5	76
2017	CS-03	56	32	7	2	0	0	4	91	2	56
2017	CS-04	51	39	11	0	0	0	0	89	0	29

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	68	17	9	3	2	1	1	86	5	183
2020	CS-01	72	16	4	0	0	4	4	96	0	25
2020	CS-02	70	15	13	2	0	0	0	85	2	53
2020	CS-03	72	16	7	3	2	0	0	88	5	58
2020	CS-04	69	14	14	3	0	0	0	83	3	29
2020	CS-05	29	43	7	7	14	0	0	71	21	14
2019	CS	65	18	9	4	3	1	2	85	6	199
2019	CS-01	67	19	10	0	5	0	0	86	5	21
2019	CS-02	67	19	7	4	0	2	2	89	4	57
2019	CS-03	74	16	7	2	0	0	2	92	2	61
2019	CS-04	59	18	10	5	5	0	3	79	11	39
2019	CS-05	33	17	25	17	8	0	0	50	25	12
2018	CS	50	22	17	6	3	1	1	74	9	138
2018	CS-01	60	20	7	7	0	0	7	86	7	15
2018	CS-02	50	21	15	4	8	2	0	72	13	48
2018	CS-03	50	24	21	6	0	0	0	74	6	34
2018	CS-04	56	20	12	8	0	0	4	79	8	25
2018	CS-05	23	38	31	8	0	0	0	62	8	13
2017	CS	54	23	8	6	5	0	5	81	12	202
2017	CS-01	53	19	13	0	6	0	9	79	7	32
2017	CS-02	49	30	3	9	5	0	4	82	15	76
2017	CS-03	59	16	5	7	5	0	7	81	14	56
2017	CS-04	60	15	22	4	0	0	0	74	4	28

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	67	14	4	1	0	1	13	94	1	183
2020	CS-01	56	12	0	0	0	4	28	100	0	25
2020	CS-02	72	8	4	0	0	0	17	95	0	53
2020	CS-03	76	14	2	0	0	0	9	98	0	58
2020	CS-04	62	14	17	0	0	0	7	81	0	29
2020	CS-05	36	50	0	14	0	0	0	86	14	14
2019	CS	61	14	6	2	1	0	16	90	3	195
2019	CS-01	71	14	0	0	0	0	14	100	0	21
2019	CS-02	69	4	0	0	0	0	28	100	0	54
2019	CS-03	63	15	8	3	0	0	10	87	4	60
2019	CS-04	49	21	15	0	3	0	13	79	3	39
2019	CS-05	25	50	8	8	8	0	0	75	17	12
2018	CS	47	21	9	1	0	1	21	87	2	138
2018	CS-01	53	13	0	0	0	0	33	100	0	15
2018	CS-02	56	0	8	4	0	2	29	82	6	48
2018	CS-03	47	26	9	0	0	0	18	89	0	34
2018	CS-04	36	48	8	0	0	0	8	91	0	25
2018	CS-05	38	38	23	0	0	0	0	77	0	13
2017	CS	53	15	7	3	0	0	21	87	4	202
2017	CS-01	56	6	3	0	0	0	34	95	0	32
2017	CS-02	48	8	7	3	0	0	34	86	4	74
2017	CS-03	56	26	2	4	0	0	13	94	4	56
2017	CS-04	61	21	11	7	0	0	0	82	7	29

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	80	11	4	1	1	2	2	94	1	183
2020	CS-01	73	19	0	0	0	4	4	100	0	26
2020	CS-02	83	11	4	0	0	2	0	96	0	53
2020	CS-03	79	9	4	2	2	2	4	93	4	57
2020	CS-04	90	7	3	0	0	0	0	97	0	29
2020	CS-05	64	14	21	0	0	0	0	79	0	14
2019	CS	73	13	4	2	1	0	8	93	3	197
2019	CS-01	57	24	0	0	5	0	14	94	6	21
2019	CS-02	82	4	2	0	0	0	13	98	0	56
2019	CS-03	72	16	3	3	0	0	5	93	3	61
2019	CS-04	72	13	5	5	0	0	5	89	5	39
2019	CS-05	91	0	9	0	0	0	0	91	0	11
2018	CS	63	18	9	2	0	1	7	88	2	138
2018	CS-01	67	20	7	0	0	0	7	93	0	15
2018	CS-02	66	9	13	0	0	2	11	85	0	47
2018	CS-03	57	29	3	6	0	0	6	91	6	35
2018	CS-04	72	12	8	4	0	0	4	88	4	25
2018	CS-05	46	38	15	0	0	0	0	85	0	13
2017	CS	72	13	4	3	1	0	6	90	5	203
2017	CS-01	72	6	6	6	3	0	6	83	10	32
2017	CS-02	66	14	7	4	0	0	9	88	4	76
2017	CS-03	71	16	4	4	0	0	6	92	4	55
2017	CS-04	83	14	0	0	4	0	0	96	4	29

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	67	21	5	4	2	1	1	89	6	183
2020	CS-01	58	19	4	8	4	4	4	83	13	26
2020	CS-02	64	28	2	4	0	0	2	94	4	53
2020	CS-03	67	21	5	4	4	0	0	88	7	57
2020	CS-04	79	7	10	3	0	0	0	86	3	29
2020	CS-05	64	21	7	7	0	0	0	86	7	14
2019	CS	76	12	5	2	2	0	4	92	3	199
2019	CS-01	67	19	5	5	5	0	0	86	10	21
2019	CS-02	77	14	2	2	2	0	4	95	4	57
2019	CS-03	79	11	3	0	2	0	5	95	2	61
2019	CS-04	74	10	13	0	0	0	3	87	0	39
2019	CS-05	83	8	8	0	0	0	0	92	0	12
2018	CS	76	12	4	2	2	1	3	92	5	139
2018	CS-01	80	13	0	0	0	0	7	100	0	15
2018	CS-02	65	15	6	4	4	4	2	84	9	48
2018	CS-03	74	14	6	0	3	0	3	91	3	35
2018	CS-04	80	12	0	4	0	0	4	96	4	25
2018	CS-05	100	0	0	0	0	0	0	100	0	13
2017	CS	59	23	5	5	3	0	5	86	8	204
2017	CS-01	43	25	6	9	6	3	6	76	17	32
2017	CS-02	52	30	5	4	4	0	4	86	8	76
2017	CS-03	66	17	4	5	0	0	7	90	6	56
2017	CS-04	75	11	7	0	4	0	4	89	4	29

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	23	15	5	2	1	79	7	184
2020	CS-01	50	31	12	4	0	4	84	4	26
2020	CS-02	51	21	21	6	2	0	72	8	53
2020	CS-03	55	24	17	2	2	0	79	3	58
2020	CS-04	59	17	10	10	3	0	76	14	29
2020	CS-05	57	36	0	7	0	0	93	7	14
2019	CS	52	29	12	4	2	2	82	6	197
2019	CS-01	52	38	0	5	5	0	90	10	21
2019	CS-02	63	20	11	2	4	2	84	5	56
2019	CS-03	44	39	8	7	2	0	84	8	61
2019	CS-04	51	13	28	5	0	3	66	5	39
2019	CS-05	45	55	0	0	0	0	100	0	11
2018	CS	53	17	19	5	3	4	72	8	139
2018	CS-01	67	0	13	13	0	7	71	14	15
2018	CS-02	48	23	15	2	8	4	74	11	48
2018	CS-03	49	17	23	9	0	3	68	9	35
2018	CS-04	52	20	20	4	0	4	75	4	25
2018	CS-05	69	15	15	0	0	0	85	0	13
2017	CS	49	29	12	6	2	2	79	9	203
2017	CS-01	44	30	13	6	3	3	77	10	32
2017	CS-02	42	28	16	8	4	3	72	12	76
2017	CS-03	46	34	13	4	2	2	82	6	56
2017	CS-04	67	26	0	7	0	0	93	7	28

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	27	51	19	1	2	78	3	183
2020	CS-01	31	54	15	0	0	85	0	26
2020	CS-02	34	45	21	0	0	79	0	53
2020	CS-03	22	57	17	2	2	79	3	58
2020	CS-04	28	38	24	3	7	66	10	29
2020	CS-05	23	62	15	0	0	85	0	13

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	16	35	33	10	6	0	1	51	16	184
2020	CS-01	27	38	19	12	0	0	4	68	12	26
2020	CS-02	9	45	34	8	4	0	0	55	11	53
2020	CS-03	24	33	29	10	3	0	0	57	14	58
2020	CS-04	7	34	41	10	7	0	0	41	17	29
2020	CS-05	7	7	50	14	21	0	0	14	36	14
2019	CS	18	38	29	13	3	1	0	55	16	200
2019	CS-01	29	29	29	10	0	5	0	60	10	21
2019	CS-02	21	48	19	12	0	0	0	69	12	58
2019	CS-03	21	39	26	8	5	0	0	61	13	61
2019	CS-04	10	31	36	18	5	0	0	41	23	39
2019	CS-05	0	8	50	42	0	0	0	8	42	12
2018	CS	14	36	33	15	2	0	1	50	18	138
2018	CS-01	21	21	36	14	0	0	7	46	15	14
2018	CS-02	17	44	27	10	2	0	0	60	13	48
2018	CS-03	14	31	37	17	0	0	0	46	17	35
2018	CS-04	8	36	32	20	4	0	0	44	24	25
2018	CS-05	0	31	38	23	8	0	0	31	31	13
2017	CS	14	37	34	9	6	0	0	51	15	204
2017	CS-01	6	56	28	6	3	0	0	63	9	32
2017	CS-02	15	29	44	7	4	0	1	45	11	76
2017	CS-03	16	41	32	7	4	0	0	57	10	56
2017	CS-04	14	24	28	25	11	0	0	37	35	29

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	15	19	42	17	7	1	0	24	34	183
2020	CS-01	8	12	38	27	12	4	0	40	20	26
2020	CS-02	13	9	49	25	4	0	0	28	23	53
2020	CS-03	14	17	41	16	12	0	0	28	31	58
2020	CS-04	21	34	38	3	3	0	0	7	55	29
2020	CS-05	31	23	38	8	0	0	0	8	54	13
2019	CS	12	14	41	22	12	1	0	34	25	199
2019	CS-01	10	10	38	19	19	5	0	40	20	21
2019	CS-02	7	12	34	28	19	0	0	47	19	58
2019	CS-03	10	8	53	20	8	0	0	28	18	60
2019	CS-04	8	31	33	21	8	0	0	28	38	39
2019	CS-05	50	8	33	8	0	0	0	8	58	12
2018	CS	9	24	37	20	9	0	1	29	33	139
2018	CS-01	7	27	20	33	7	0	7	43	36	15
2018	CS-02	10	13	42	25	10	0	0	35	23	48
2018	CS-03	0	43	31	14	11	0	0	26	43	35
2018	CS-04	20	20	36	16	8	0	0	24	40	25
2018	CS-05	15	15	54	15	0	0	0	15	31	13
2017	CS	10	16	40	26	8	0	0	34	26	204
2017	CS-01	9	13	35	25	15	0	3	41	23	32
2017	CS-02	11	15	42	28	3	1	0	32	26	76
2017	CS-03	5	16	40	28	11	0	0	39	21	56
2017	CS-04	14	21	38	20	6	0	0	27	35	29

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	25	53	20	3	68	32	184
2020	CS-01	19	46	23	12	71	29	26
2020	CS-02	17	62	17	4	79	21	53
2020	CS-03	22	55	22	0	71	29	58
2020	CS-04	38	45	17	0	54	46	29
2020	CS-05	43	50	7	0	54	46	14

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	37	63	46
2020	CS-03	38	62	13
2020	CS-04	18	82	11

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	25	16	10	5	1	8	66	16	184
2020	CS-01	31	12	23	8	4	4	19	55	15	26
2020	CS-02	40	21	13	13	2	0	11	68	17	53
2020	CS-03	36	33	14	7	7	0	3	71	14	58
2020	CS-04	28	21	21	17	7	0	7	52	26	29
2020	CS-05	36	43	21	0	0	0	0	79	0	14
2019	CS	35	21	13	9	17	1	5	59	27	196
2019	CS-01	43	24	5	14	5	5	5	74	21	21
2019	CS-02	38	21	14	7	13	0	7	63	21	56
2019	CS-03	27	20	20	5	25	0	2	48	31	59
2019	CS-04	33	23	10	10	18	0	5	59	30	39
2019	CS-05	42	25	0	17	17	0	0	67	33	12
2018	CS	32	19	15	9	19	2	5	54	29	139
2018	CS-01	27	13	33	13	7	7	0	43	21	15
2018	CS-02	35	19	10	6	19	0	10	60	28	48
2018	CS-03	29	20	14	3	31	3	0	50	35	35
2018	CS-04	40	20	8	16	8	4	4	65	26	25
2018	CS-05	15	23	31	0	23	0	8	42	25	13

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	15	22	20	13	26	4	39	41	46
2020	CS-03	15	15	23	23	23	0	31	46	13
2020	CS-04	9	18	9	9	45	9	30	60	11

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	9	20	20	22	30	28	52	46
2020	CS-03	8	15	23	23	31	23	54	13
2020	CS-04	9	0	18	36	36	9	73	11

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for Health Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - CS

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence