2020 Public Service Employee Survey Results by Theme for Health Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - CH

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	36	43	12	7	2	79	9	205
2020	CH-02	31	43	17	8	2	74	9	65
2020	CH-03	32	46	15	5	1	78	7	74
2020	CH-04	47	35	5	12	2	81	14	43
2020	CH-05	41	45	5	5	5	86	9	22
2019	CH	35	46	10	5	4	81	9	222
2019	CH-02	38	41	13	4	5	79	9	80
2019	CH-03	32	53	4	5	5	85	11	75
2019	CH-04	32	43	16	8	0	76	8	37
2018	CH	34	43	13	5	5	77	10	196
2018	CH-02	29	45	17	3	6	74	9	65
2018	CH-03	33	40	15	6	6	73	12	67
2018	CH-04	35	50	5	10	0	85	10	40
2018	CH-05	52	29	14	0	5	81	5	21
2017	CH	42	44	10	3	2	86	5	208
2017	CH-02	38	54	7	0	1	91	1	69
2017	CH-03	40	44	9	4	3	84	7	73
2017	CH-04	43	42	14	0	0	86	0	34
2017	CH-05	56	26	9	9	0	82	9	22
2014	CH	32	48	10	8	1	80	9	261
2014	CH-02	33	50	11	6	1	83	7	102
2014	CH-03	34	42	8	13	2	77	15	87
2014	CH-04	31	46	17	6	0	77	6	44
2014	CH-05	28	60	4	8	0	88	8	23

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	28	43	18	5	6	71	11	204
2020	CH-02	23	44	19	8	6	67	14	64
2020	CH-03	25	39	24	4	8	64	12	75
2020	CH-04	33	48	10	5	5	81	10	42
2020	CH-05	45	41	9	5	0	86	5	22
2019	CH	25	46	14	10	5	71	15	222
2019	CH-02	29	41	10	13	8	70	20	80
2019	CH-03	17	47	20	9	7	64	16	75
2019	CH-04	22	57	11	11	0	78	11	37
2018	CH	27	39	20	9	5	66	14	197
2018	CH-02	23	37	26	9	5	60	14	65
2018	CH-03	25	37	19	12	6	63	18	67
2018	CH-04	25	50	13	8	5	75	13	40
2018	CH-05	50	23	23	5	0	73	5	22
2017	CH	34	40	14	5	6	74	11	209
2017	CH-02	32	51	14	0	3	83	3	69
2017	CH-03	36	34	16	5	9	70	15	74
2017	CH-04	32	45	12	12	0	77	12	34
2017	CH-05	35	35	13	4	12	70	16	22

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	48	39	11	1	1	87	2	203
2020	CH-02	40	46	14	0	0	86	0	65
2020	CH-03	46	42	8	3	1	88	4	74
2020	CH-04	59	27	12	0	2	85	2	41
2020	CH-05	59	32	9	0	0	91	0	22
2019	CH	47	39	9	3	1	87	4	222
2019	CH-02	46	40	10	3	1	86	4	80
2019	CH-03	48	40	9	1	1	88	3	75
2019	CH-04	49	32	11	8	0	81	8	37
2018	CH	50	35	9	5	2	85	6	195
2018	CH-02	45	36	14	3	2	81	5	64
2018	CH-03	51	36	4	7	1	87	9	67
2018	CH-04	53	33	8	5	3	85	8	40
2018	CH-05	62	29	10	0	0	90	0	21
2017	CH	60	32	7	0	1	92	1	209
2017	CH-02	61	30	7	0	1	91	1	69
2017	CH-03	58	34	7	0	1	92	1	74
2017	CH-04	52	39	9	0	0	91	0	34
2017	CH-05	65	26	9	0	0	91	0	22
2014	CH	58	34	6	1	1	92	2	261
2014	CH-02	56	34	8	1	1	90	2	102
2014	CH-03	57	35	5	2	1	91	3	87
2014	CH-04	66	25	6	0	2	92	2	44
2014	CH-05	56	44	0	0	0	100	0	23

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	41	41	10	5	3	83	8	206
2020	CH-02	45	34	14	6	2	78	8	65
2020	CH-03	36	48	11	3	3	84	5	75
2020	CH-04	47	37	5	7	5	84	12	43
2020	CH-05	41	45	5	5	5	86	9	22
2019	CH	43	40	10	5	2	83	7	222
2019	CH-02	49	36	6	5	4	85	9	80
2019	CH-03	40	44	11	4	1	84	5	75
2019	CH-04	38	38	16	8	0	76	8	37
2018	CH	38	42	11	6	3	80	9	196
2018	CH-02	37	40	15	5	3	77	8	65
2018	CH-03	33	45	12	5	5	79	9	66
2018	CH-04	40	43	8	10	0	83	10	40
2018	CH-05	50	36	0	9	5	86	14	22
2017	CH	48	37	10	3	1	85	5	209
2017	CH-02	48	43	7	0	1	91	1	69
2017	CH-03	44	37	12	5	1	81	7	74
2017	CH-04	46	40	12	3	0	86	3	34
2017	CH-05	53	30	13	4	0	82	4	22
2014	CH	38	47	7	5	3	85	8	261
2014	CH-02	39	49	9	1	3	87	4	102
2014	CH-03	35	45	6	10	3	81	13	87
2014	CH-04	39	46	8	4	2	85	6	44
2014	CH-05	32	56	4	8	0	88	8	23

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	40	36	16	5	3	1	76	8	205
2020	CH-02	45	32	11	9	3	0	77	12	65
2020	CH-03	23	49	20	3	5	0	72	8	74
2020	CH-04	53	23	16	5	2	0	77	7	43
2020	CH-05	55	27	14	0	0	5	86	0	22
2019	CH	38	36	15	8	3	0	74	10	222
2019	CH-02	44	36	10	8	3	0	80	10	80
2019	CH-03	32	40	19	5	4	0	72	9	75
2019	CH-04	35	32	19	14	0	0	68	14	37
2018	CH	36	32	21	6	4	1	69	10	192
2018	CH-02	34	42	16	5	3	0	77	8	64
2018	CH-03	28	29	29	5	8	2	58	13	65
2018	CH-04	39	29	24	5	3	0	68	8	38
2018	CH-05	59	14	14	14	0	0	73	14	22
2017	CH	40	37	13	5	4	0	78	9	209
2017	CH-02	46	39	12	1	1	0	86	3	69
2017	CH-03	38	34	13	7	7	1	73	13	74
2017	CH-04	37	45	12	3	3	0	83	6	34
2017	CH-05	40	34	22	4	0	0	74	4	22
2014	CH	29	41	17	8	5	0	70	13	261
2014	CH-02	29	50	14	3	4	0	80	7	102
2014	CH-03	27	35	22	8	6	1	62	15	87
2014	CH-04	29	36	17	10	8	0	65	19	44
2014	CH-05	40	28	16	16	0	0	68	16	23

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	34	41	15	6	3	0	76	9	204
2020	CH-02	40	37	9	11	3	0	77	14	65
2020	CH-03	19	52	19	5	4	0	71	10	73
2020	CH-04	42	35	19	2	2	0	77	5	43
2020	CH-05	55	32	14	0	0	0	86	0	22
2019	CH	36	36	15	10	2	0	73	12	220
2019	CH-02	41	33	15	8	3	1	75	10	80
2019	CH-03	25	44	16	12	3	0	69	15	75
2019	CH-04	40	34	11	14	0	0	74	14	35
2018	CH	33	39	16	8	3	1	73	11	196
2018	CH-02	29	51	14	3	3	0	80	6	65
2018	CH-03	25	34	22	12	4	1	61	17	67
2018	CH-04	38	38	13	8	3	0	77	10	39
2018	CH-05	59	18	14	9	0	0	77	9	22
2017	CH	38	39	14	6	3	0	77	8	209
2017	CH-02	43	41	13	1	1	0	84	3	69
2017	CH-03	32	44	13	8	4	0	75	12	74
2017	CH-04	40	34	23	3	0	0	74	3	34
2017	CH-05	35	43	13	9	0	0	78	9	22
2014	CH	27	43	16	9	4	0	71	13	261
2014	CH-02	25	53	11	8	3	0	79	11	102
2014	CH-03	25	40	19	8	6	1	66	15	87
2014	CH-04	33	32	17	12	6	0	65	19	44
2014	CH-05	40	31	20	8	0	0	72	8	23

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	31	26	22	11	6	4	0	59	18	206
2020	CH-02	29	26	20	12	8	5	0	58	21	65
2020	CH-03	23	31	25	13	5	3	0	55	19	75
2020	CH-04	37	21	19	9	7	7	0	63	18	43
2020	CH-05	50	23	23	5	0	0	0	73	5	22
2019	CH	30	27	22	11	6	5	0	59	18	222
2019	CH-02	34	21	23	13	8	3	0	56	21	80
2019	CH-03	27	27	23	13	7	4	0	56	21	75
2019	CH-04	27	35	19	11	3	5	0	66	14	37
2018	CH	27	23	27	9	7	6	1	54	17	196
2018	CH-02	28	18	35	5	8	5	2	49	13	65
2018	CH-03	19	28	25	12	9	6	0	51	22	67
2018	CH-04	33	21	23	10	5	5	3	58	17	39
2018	CH-05	36	23	14	14	0	14	0	68	16	22
2017	CH	29	30	20	11	5	4	0	61	18	209
2017	CH-02	27	33	25	7	3	4	0	64	11	69
2017	CH-03	25	31	20	12	9	3	0	58	21	74
2017	CH-04	32	31	23	9	0	6	0	67	9	34
2017	CH-05	35	21	13	31	0	0	0	56	31	22
2014	CH	27	24	25	12	7	4	0	54	20	261
2014	CH-02	24	28	26	10	8	4	0	54	18	102
2014	CH-03	26	20	25	13	9	7	0	49	23	87
2014	CH-04	31	21	25	14	6	2	0	53	21	44
2014	CH-05	44	32	8	12	4	0	0	76	16	23

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	37	25	21	5	3	2	6	68	9	204
2020	CH-02	22	23	27	5	5	6	13	56	12	64
2020	CH-03	31	27	24	8	4	1	5	61	13	75
2020	CH-04	57	24	12	5	0	0	2	83	5	42
2020	CH-05	68	18	14	0	0	0	0	86	0	22
2019	CH	33	27	20	10	4	2	5	64	14	221
2019	CH-02	16	28	21	15	8	4	9	50	26	80
2019	CH-03	29	28	25	11	3	1	3	60	14	75
2019	CH-04	49	30	19	3	0	0	0	78	3	37

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	42	39	9	6	4	0	0	81	10	205
2020	CH-02	38	38	14	3	6	0	0	77	9	65
2020	CH-03	36	44	7	7	7	0	0	80	13	75
2020	CH-04	55	29	7	10	0	0	0	83	10	42
2020	CH-05	55	36	5	5	0	0	0	91	5	22
2019	CH	43	33	14	6	3	0	0	76	9	222
2019	CH-02	36	39	15	5	3	1	1	77	8	80
2019	CH-03	39	33	17	7	4	0	0	72	11	75
2019	CH-04	46	27	16	8	3	0	0	73	11	37
2018	CH	40	29	16	9	5	1	1	70	14	193
2018	CH-02	29	37	19	8	5	2	0	67	13	62
2018	CH-03	40	25	16	10	6	0	1	67	17	67
2018	CH-04	50	20	13	15	3	0	0	70	18	40
2018	CH-05	57	29	10	0	5	0	0	86	5	21
2017	CH	41	33	11	9	5	1	0	75	14	209
2017	CH-02	39	39	12	9	1	0	0	78	10	69
2017	CH-03	38	36	6	9	8	1	1	76	18	74
2017	CH-04	54	23	12	6	0	6	0	82	6	34
2017	CH-05	35	22	22	12	9	0	0	57	21	22
2014	CH	32	40	11	7	7	2	1	74	15	261
2014	CH-02	25	43	12	7	11	3	0	70	18	102
2014	CH-03	35	37	13	7	4	2	1	75	12	87
2014	CH-04	39	36	4	6	10	2	2	79	17	44
2014	CH-05	44	40	12	4	0	0	0	84	4	23

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	52	29	8	6	4	0	81	10	205
2020	CH-02	48	35	11	2	3	2	84	5	65
2020	CH-03	49	28	7	9	7	0	77	16	75
2020	CH-04	58	21	7	12	2	0	79	14	43
2020	CH-05	67	24	10	0	0	0	90	0	21
2019	CH	48	32	7	9	4	0	81	12	222
2019	CH-02	50	30	8	8	4	1	81	11	80
2019	CH-03	41	32	9	12	5	0	73	17	75
2019	CH-04	51	30	8	8	3	0	81	11	37
2018	CH	39	34	13	9	6	0	72	15	194
2018	CH-02	35	40	13	8	5	0	75	13	63
2018	CH-03	37	30	15	10	7	0	67	18	67
2018	CH-04	40	30	15	8	8	0	70	15	40
2018	CH-05	48	33	5	10	5	0	81	14	21
2017	CH	47	32	8	7	5	0	79	13	208
2017	CH-02	49	36	9	1	4	0	86	6	69
2017	CH-03	48	24	12	11	7	0	71	17	74
2017	CH-04	48	43	0	3	3	3	94	6	34
2017	CH-05	32	40	9	14	5	0	72	18	21
2014	CH	40	34	12	8	4	1	75	13	261
2014	CH-02	34	42	9	9	7	0	76	16	102
2014	CH-03	43	28	17	7	2	3	73	10	87
2014	CH-04	46	25	11	10	6	2	73	17	44
2014	CH-05	48	40	4	8	0	0	88	8	23

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	32	36	13	5	5	9	0	75	11	206
2020	CH-02	28	35	20	6	6	5	0	66	13	65
2020	CH-03	28	33	9	7	7	16	0	73	16	75
2020	CH-04	37	44	9	2	5	2	0	83	7	43
2020	CH-05	45	36	9	0	0	9	0	90	0	22
2019	CH	25	36	14	9	4	13	0	70	14	222
2019	CH-02	30	28	16	6	5	15	0	68	13	80
2019	CH-03	21	40	8	13	4	13	0	71	20	75
2019	CH-04	11	43	24	8	3	11	0	61	12	37
2018	CH	27	32	20	7	3	11	1	66	11	197
2018	CH-02	20	42	14	5	3	15	2	74	9	65
2018	CH-03	28	27	21	10	4	9	0	61	16	67
2018	CH-04	30	23	28	5	3	13	0	60	9	40
2018	CH-05	36	36	23	5	0	0	0	73	5	22
2017	CH	24	37	15	8	5	11	0	68	15	209
2017	CH-02	30	35	17	6	1	10	0	73	8	69
2017	CH-03	20	39	13	9	5	14	0	68	17	74
2017	CH-04	23	42	14	6	3	12	0	74	10	34
2017	CH-05	26	22	18	21	9	4	0	51	31	22
2014	CH	26	32	19	7	4	12	1	65	13	261
2014	CH-02	22	33	20	6	6	13	0	63	13	102
2014	CH-03	23	30	19	8	4	13	2	63	15	87
2014	CH-04	33	27	14	10	4	11	0	68	16	44
2014	CH-05	40	36	16	4	0	4	0	79	4	23

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	26	36	22	8	5	3	0	64	14	205
2020	CH-02	25	31	23	11	6	5	0	58	18	65
2020	CH-03	26	36	22	5	8	3	0	64	14	74
2020	CH-04	28	35	26	9	2	0	0	63	12	43
2020	CH-05	27	55	14	5	0	0	0	82	5	22
2019	CH	23	38	19	12	3	5	0	64	16	222
2019	CH-02	21	39	21	11	3	5	0	63	14	80
2019	CH-03	24	31	19	17	4	5	0	58	23	75
2019	CH-04	16	49	16	14	3	3	0	67	17	37
2018	CH	22	35	24	10	6	4	1	59	16	197
2018	CH-02	15	40	25	8	5	6	2	60	13	65
2018	CH-03	25	30	22	9	10	3	0	57	20	67
2018	CH-04	20	40	25	10	3	3	0	62	13	40
2018	CH-05	36	23	23	18	0	0	0	59	18	22
2017	CH	19	38	16	16	6	5	0	60	23	209
2017	CH-02	32	32	16	13	3	4	0	67	17	69
2017	CH-03	15	42	13	18	7	5	0	60	26	74
2017	CH-04	9	45	26	14	3	3	0	55	18	34
2017	CH-05	13	35	13	25	13	0	0	48	38	22
2014	CH	21	32	23	13	6	5	0	56	20	261
2014	CH-02	20	31	21	14	7	7	0	55	22	102
2014	CH-03	15	40	17	16	4	6	1	60	22	87
2014	CH-04	27	21	27	13	8	4	0	50	22	44
2014	CH-05	28	28	35	4	4	0	0	57	8	23

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	20	36	25	8	6	5	0	59	14	205
2020	CH-02	17	35	23	11	8	6	0	56	20	65
2020	CH-03	24	32	23	7	8	7	0	60	16	75
2020	CH-04	21	42	28	7	2	0	0	63	9	43
2020	CH-05	19	38	38	5	0	0	0	57	5	21
2019	CH	15	34	25	13	4	9	0	54	19	220
2019	CH-02	14	35	27	10	4	10	0	55	15	79
2019	CH-03	15	30	22	19	4	11	0	50	26	74
2019	CH-04	5	35	30	19	5	5	0	43	26	37
2018	CH	14	28	27	16	5	9	1	47	23	195
2018	CH-02	12	26	31	14	3	12	2	45	20	65
2018	CH-03	17	26	23	18	8	9	0	47	28	66
2018	CH-04	8	28	33	13	8	10	0	40	23	39
2018	CH-05	18	45	14	23	0	0	0	64	23	22
2017	CH	15	31	21	15	9	9	0	51	27	209
2017	CH-02	25	26	23	16	4	6	0	54	21	69
2017	CH-03	12	30	20	13	12	13	0	49	28	74
2017	CH-04	12	34	32	12	3	9	0	49	16	34
2017	CH-05	0	48	4	26	16	4	0	51	45	22
2014	CH	15	25	26	14	9	10	0	45	25	261
2014	CH-02	19	22	20	15	10	13	0	48	28	102
2014	CH-03	9	31	26	15	9	10	1	44	27	87
2014	CH-04	21	19	23	17	11	11	0	44	31	44
2014	CH-05	20	28	43	4	4	0	0	48	8	23

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	19	44	17	11	8	1	0	64	19	206
2020	CH-02	15	46	15	9	12	2	0	63	22	65
2020	CH-03	21	35	21	16	7	0	0	56	23	75
2020	CH-04	19	56	9	7	7	2	0	76	14	43
2020	CH-05	23	50	23	5	0	0	0	73	5	22
2019	CH	16	30	27	17	8	1	0	47	25	221
2019	CH-02	18	38	24	15	4	1	0	56	19	79
2019	CH-03	16	23	28	19	12	3	0	40	32	75
2019	CH-04	8	27	30	24	11	0	0	35	35	37
2018	CH	15	31	23	18	9	4	1	48	28	197
2018	CH-02	11	40	18	18	6	5	2	54	26	65
2018	CH-03	16	24	27	21	10	1	0	41	32	67
2018	CH-04	15	30	23	13	13	8	0	49	27	40
2018	CH-05	23	32	18	23	5	0	0	55	27	22
2017	CH	12	39	20	17	7	6	0	54	25	207
2017	CH-02	19	39	18	16	6	3	0	60	22	69
2017	CH-03	11	38	22	16	4	9	0	54	22	73
2017	CH-04	6	46	21	18	6	3	0	54	25	33
2017	CH-05	4	40	18	26	12	0	0	44	38	22
2014	CH	15	32	22	17	10	4	0	49	28	261
2014	CH-02	17	30	20	17	11	5	0	50	29	102
2014	CH-03	11	39	20	14	9	5	1	53	25	87
2014	CH-04	16	23	27	15	15	4	0	41	31	44
2014	CH-05	20	32	28	20	0	0	0	52	20	23

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	24	37	20	11	7	0	0	62	18	206
2020	CH-02	18	38	23	12	8	0	0	57	20	65
2020	CH-03	23	35	25	9	8	0	0	57	17	75
2020	CH-04	28	35	16	14	7	0	0	63	21	43
2020	CH-05	41	45	5	5	5	0	0	86	9	22
2019	CH	24	41	15	13	7	0	0	65	20	222
2019	CH-02	26	38	16	13	8	0	0	64	20	80
2019	CH-03	17	40	15	17	11	0	0	57	28	75
2019	CH-04	30	32	16	16	5	0	0	62	22	37
2018	CH	23	30	22	15	8	1	1	54	23	196
2018	CH-02	20	29	32	8	9	0	2	50	17	65
2018	CH-03	24	16	19	28	9	1	1	42	38	67
2018	CH-04	15	53	13	10	10	0	0	68	20	40
2018	CH-05	38	33	24	5	0	0	0	71	5	21
2017	CH	28	38	18	8	8	0	0	66	16	209
2017	CH-02	35	38	17	7	3	0	0	73	10	69
2017	CH-03	21	47	17	5	9	0	0	68	15	74
2017	CH-04	32	36	12	12	9	0	0	68	20	34
2017	CH-05	22	26	35	4	12	0	0	48	16	22
2014	CH	20	34	19	18	9	0	0	54	27	261
2014	CH-02	19	33	22	17	9	0	0	52	25	102
2014	CH-03	15	33	20	20	12	0	0	48	32	87
2014	CH-04	27	29	15	21	8	0	0	56	29	44
2014	CH-05	32	48	12	8	0	0	0	80	8	23

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	35	51	9	4	1	0	86	5	204
2020	CH-02	28	60	11	2	0	0	88	2	65
2020	CH-03	31	53	9	5	1	0	84	7	74
2020	CH-04	49	33	7	9	2	0	81	12	43
2020	CH-05	43	52	5	0	0	0	95	0	21
2019	CH	36	43	13	5	3	0	80	8	222
2019	CH-02	38	45	11	5	1	0	83	6	80
2019	CH-03	35	48	8	4	5	0	83	9	75
2019	CH-04	32	27	27	11	3	0	59	14	37
2018	CH	39	36	15	8	2	1	75	10	196
2018	CH-02	38	31	18	9	2	2	70	11	65
2018	CH-03	34	43	9	9	4	0	78	13	67
2018	CH-04	40	33	20	8	0	0	73	8	40
2018	CH-05	57	29	14	0	0	0	86	0	21
2017	CH	36	47	9	7	1	0	82	8	207
2017	CH-02	36	54	4	6	0	0	90	6	69
2017	CH-03	36	41	14	8	1	0	77	9	72
2017	CH-04	40	42	6	9	3	0	83	12	34
2017	CH-05	35	38	22	0	4	0	74	4	22

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	38	42	7	7	5	0	0	80	13	205
2020	CH-02	25	54	8	8	6	0	0	78	14	65
2020	CH-03	36	41	9	8	5	0	0	77	13	75
2020	CH-04	50	26	7	10	7	0	0	76	17	42
2020	CH-05	59	41	0	0	0	0	0	100	0	22
2019	CH	37	33	16	8	5	0	0	71	13	221
2019	CH-02	29	35	20	9	5	1	0	65	14	79
2019	CH-03	37	29	17	9	7	0	0	67	16	75
2019	CH-04	35	43	11	8	3	0	0	78	11	37
2018	CH	29	39	15	12	4	0	1	69	16	194
2018	CH-02	25	40	14	16	5	0	0	65	21	63
2018	CH-03	30	36	16	12	4	0	1	67	17	67
2018	CH-04	25	48	18	8	3	0	0	73	10	40
2018	CH-05	48	29	10	10	5	0	0	76	14	21
2017	CH	40	38	10	5	6	0	0	78	12	209
2017	CH-02	33	46	12	4	4	0	0	80	9	69
2017	CH-03	43	32	11	4	9	0	0	75	13	74
2017	CH-04	51	32	6	6	3	3	0	85	9	34
2017	CH-05	31	35	13	12	9	0	0	66	21	22
2014	CH	33	35	15	12	4	2	0	69	16	261
2014	CH-02	28	37	17	11	7	1	0	66	18	102
2014	CH-03	37	33	12	12	3	3	0	73	15	87
2014	CH-04	39	23	15	18	2	2	0	64	21	44
2014	CH-05	32	40	20	8	0	0	0	72	8	23

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	27	49	17	6	2	0	76	8	206
2020	CH-02	37	46	11	5	2	0	83	6	65
2020	CH-03	28	45	20	5	1	0	73	7	75
2020	CH-04	16	49	21	9	5	0	65	14	43
2020	CH-05	18	64	14	5	0	0	82	5	22
2019	CH	23	43	13	14	6	0	67	20	221
2019	CH-02	29	51	8	9	4	0	80	13	79
2019	CH-03	17	39	19	17	8	0	56	25	75
2019	CH-04	14	41	8	30	8	0	54	38	37
2018	CH	24	46	11	13	5	1	71	17	196
2018	CH-02	23	57	8	8	5	0	80	12	65
2018	CH-03	24	39	13	16	7	0	63	24	67
2018	CH-04	18	40	18	20	3	3	59	23	40
2018	CH-05	43	48	5	5	0	0	90	5	21
2017	CH	27	44	13	10	5	0	71	15	209
2017	CH-02	36	48	10	3	3	0	84	6	69
2017	CH-03	24	36	20	13	8	0	59	21	74
2017	CH-04	20	39	12	23	6	0	60	29	34
2017	CH-05	31	52	9	9	0	0	82	9	22
2014	CH	26	36	14	18	7	0	61	24	261
2014	CH-02	31	32	17	14	6	0	63	19	102
2014	CH-03	21	35	14	23	6	0	56	30	87
2014	CH-04	21	48	4	17	11	0	69	27	44
2014	CH-05	32	40	16	8	4	0	72	12	23

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	39	32	13	7	6	1	1	73	14	203
2020	CH-02	35	37	9	11	6	2	0	73	17	65
2020	CH-03	31	32	19	5	9	3	1	65	15	75
2020	CH-04	49	24	12	7	5	0	2	75	13	41
2020	CH-05	62	29	5	5	0	0	0	90	5	21

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	13	35	22	18	10	2	0	49	28	205
2020	CH-02	14	26	29	25	5	2	0	41	30	65
2020	CH-03	8	39	20	13	19	1	0	47	32	75
2020	CH-04	16	37	19	19	7	2	0	55	26	43
2020	CH-05	24	43	19	10	5	0	0	67	14	21
2019	CH	13	31	26	17	12	2	0	44	29	222
2019	CH-02	16	26	28	16	10	4	0	44	27	80
2019	CH-03	5	33	21	20	19	1	0	39	39	75
2019	CH-04	11	32	27	19	11	0	0	43	30	37
2018	CH	17	26	27	17	10	2	1	44	28	197
2018	CH-02	17	22	32	14	11	3	2	40	26	65
2018	CH-03	13	27	24	22	13	0	0	40	36	67
2018	CH-04	18	23	28	20	10	3	0	41	31	40
2018	CH-05	27	41	23	9	0	0	0	68	9	22
2017	CH	17	30	22	20	11	0	0	47	31	209
2017	CH-02	20	31	25	19	6	0	0	51	25	69
2017	CH-03	16	25	27	17	15	0	0	41	32	74
2017	CH-04	11	46	14	20	9	0	0	57	29	34
2017	CH-05	18	26	18	34	4	0	0	44	38	22
2014	CH	11	25	21	23	17	3	0	37	41	261
2014	CH-02	11	29	20	19	17	4	0	41	37	102
2014	CH-03	8	23	23	26	18	3	0	32	45	87
2014	CH-04	18	21	17	23	19	2	0	40	42	44
2014	CH-05	16	24	23	24	12	0	0	40	36	23

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	14	24	21	19	17	3	1	40	39	206
2020	CH-02	15	18	26	22	15	3	0	35	38	65
2020	CH-03	9	24	19	20	25	3	0	34	47	75
2020	CH-04	14	28	19	19	14	2	5	45	35	43
2020	CH-05	27	32	18	14	5	0	5	62	19	22
2019	CH	12	26	15	17	25	5	0	40	44	222
2019	CH-02	10	24	16	21	23	6	0	36	47	80
2019	CH-03	8	27	11	17	33	3	1	36	53	75
2019	CH-04	11	32	14	16	22	5	0	46	40	37
2018	CH	14	25	20	20	18	2	1	41	39	197
2018	CH-02	9	25	20	28	14	3	2	35	44	65
2018	CH-03	12	22	19	24	21	1	0	35	45	67
2018	CH-04	13	35	13	15	23	3	0	49	38	40
2018	CH-05	36	18	32	0	14	0	0	55	14	22
2017	CH	13	24	17	22	21	2	1	38	44	209
2017	CH-02	12	25	20	25	14	3	1	38	41	69
2017	CH-03	9	27	18	23	19	3	1	37	44	74
2017	CH-04	14	26	17	12	29	3	0	41	42	34
2017	CH-05	22	18	13	26	21	0	0	40	47	22
2014	CH	13	21	15	23	27	1	0	34	51	261
2014	CH-02	13	18	9	31	28	1	0	31	60	102
2014	CH-03	8	23	17	19	31	2	0	32	51	87
2014	CH-04	16	19	17	19	27	0	2	36	47	44
2014	CH-05	28	28	12	24	8	0	0	56	32	23

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	48	27	13	7	2	0	3	77	10	206
2020	CH-02	49	32	14	5	0	0	0	82	5	65
2020	CH-03	53	24	11	3	4	0	5	82	7	75
2020	CH-04	37	19	21	19	2	0	2	57	21	43
2020	CH-05	45	36	5	9	0	0	5	86	10	22
2019	CH	54	24	13	4	2	0	3	81	6	222
2019	CH-02	60	25	8	4	1	1	1	87	5	80
2019	CH-03	53	25	12	3	1	0	5	83	4	75
2019	CH-04	46	22	22	5	5	0	0	68	11	37

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	36	30	23	5	2	1	2	69	8	206
2020	CH-02	32	37	18	9	3	0	0	69	12	65
2020	CH-03	32	29	29	4	1	1	3	64	6	75
2020	CH-04	42	26	21	5	5	0	2	69	10	43
2020	CH-05	55	23	18	0	0	0	5	81	0	22
2019	CH	32	27	21	10	5	2	2	62	16	222
2019	CH-02	31	26	24	9	6	1	3	60	16	80
2019	CH-03	21	33	21	15	4	3	3	58	20	75
2019	CH-04	41	19	24	8	8	0	0	59	16	37

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	69	11	6	1	5	6	2	86	7	205
2020	CH-02	72	9	5	2	5	8	0	88	7	65
2020	CH-03	60	12	8	1	8	8	3	81	10	75
2020	CH-04	74	10	7	2	2	0	5	88	5	42
2020	CH-05	82	14	0	0	5	0	0	95	5	22
2019	CH	69	14	3	3	3	5	3	90	6	221
2019	CH-02	76	11	3	1	4	4	1	92	5	80
2019	CH-03	59	17	3	7	1	8	5	88	9	75
2019	CH-04	70	11	5	3	3	5	3	88	6	37

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	70	11	5	1	1	2	8	91	3	205
2020	CH-02	72	11	2	0	3	3	9	95	4	65
2020	CH-03	63	13	8	3	1	3	9	86	5	75
2020	CH-04	71	14	7	2	0	0	5	90	3	42
2020	CH-05	91	0	0	0	0	0	9	100	0	22
2019	CH	76	8	3	0	1	1	11	95	2	222
2019	CH-02	80	6	3	0	1	1	9	96	1	80
2019	CH-03	67	15	1	0	0	3	15	98	0	75
2019	CH-04	78	3	8	3	3	0	5	86	6	37

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	24	49	14	8	4	0	0	73	13	203
2020	CH-02	20	46	17	12	3	2	0	67	16	65
2020	CH-03	18	49	22	4	8	0	0	66	12	74
2020	CH-04	31	52	0	14	2	0	0	83	17	42
2020	CH-05	43	48	10	0	0	0	0	90	0	21
2019	CH	26	46	16	6	5	0	0	72	12	220
2019	CH-02	23	45	16	10	6	0	0	68	16	80
2019	CH-03	27	45	16	4	8	0	0	72	12	74
2019	CH-04	24	46	19	8	3	0	0	70	11	37
2018	CH	25	39	21	12	3	0	0	64	15	195
2018	CH-02	20	37	28	12	3	0	0	57	15	65
2018	CH-03	26	32	21	17	5	0	0	58	21	66
2018	CH-04	23	54	13	8	3	0	0	77	10	39
2018	CH-05	36	41	18	5	0	0	0	77	5	22
2017	CH	28	46	13	10	3	0	0	74	13	209
2017	CH-02	27	52	9	9	3	0	0	80	12	69
2017	CH-03	27	38	22	8	5	0	0	65	13	74
2017	CH-04	17	65	9	9	0	0	0	83	9	34
2017	CH-05	40	30	13	18	0	0	0	69	18	22
2014	CH	23	42	17	12	6	0	0	65	17	261
2014	CH-02	19	41	22	11	7	0	0	60	17	102
2014	CH-03	23	44	15	12	6	0	0	67	18	87
2014	CH-04	33	27	15	17	6	0	2	62	23	44
2014	CH-05	28	64	4	4	0	0	0	92	4	23

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	26	42	18	10	4	0	0	69	14	205
2020	CH-02	25	38	22	12	2	2	0	64	14	65
2020	CH-03	24	39	21	9	7	0	0	63	16	75
2020	CH-04	26	55	5	10	5	0	0	81	14	42
2020	CH-05	36	41	18	5	0	0	0	77	5	22
2019	CH	26	41	22	5	6	0	0	66	12	222
2019	CH-02	23	43	21	6	8	0	0	65	14	80
2019	CH-03	24	41	20	4	11	0	0	65	15	75
2019	CH-04	27	32	35	5	0	0	0	59	5	37
2018	CH	26	34	23	13	3	1	1	61	16	195
2018	CH-02	22	34	25	14	5	0	2	56	19	65
2018	CH-03	26	29	27	14	3	2	0	55	17	66
2018	CH-04	23	46	18	10	3	0	0	69	13	39
2018	CH-05	41	32	14	14	0	0	0	73	14	22
2017	CH	30	41	19	6	4	0	0	71	10	209
2017	CH-02	29	43	17	6	3	0	1	74	9	69
2017	CH-03	29	37	21	7	7	0	0	66	13	74
2017	CH-04	20	57	14	9	0	0	0	77	9	34
2017	CH-05	43	26	22	4	4	0	0	69	9	22
2014	CH	23	35	19	15	7	0	0	58	23	260
2014	CH-02	19	36	24	12	8	1	0	56	20	102
2014	CH-03	25	33	18	15	9	0	0	58	24	86
2014	CH-04	23	31	17	23	6	0	0	54	29	44
2014	CH-05	40	48	4	8	0	0	0	88	8	23

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	29	47	16	4	4	0	0	76	8	204
2020	CH-02	28	44	19	5	3	2	0	73	8	64
2020	CH-03	27	49	16	3	5	0	0	76	8	74
2020	CH-04	37	37	14	7	5	0	0	74	12	43
2020	CH-05	23	64	9	5	0	0	0	86	5	22
2019	CH	31	40	16	8	4	0	1	72	12	220
2019	CH-02	33	39	15	11	1	0	0	72	13	79
2019	CH-03	29	40	19	4	5	1	1	71	10	75
2019	CH-04	24	38	16	11	8	0	3	64	19	37
2018	CH	23	39	24	10	3	0	1	63	13	195
2018	CH-02	17	49	23	6	5	0	0	66	11	65
2018	CH-03	24	33	24	15	3	0	0	58	18	66
2018	CH-04	21	38	26	10	3	0	3	61	13	39
2018	CH-05	41	32	18	9	0	0	0	73	9	22
2017	CH	30	43	16	6	5	0	0	73	11	209
2017	CH-02	30	55	10	1	3	0	0	86	4	69
2017	CH-03	28	41	24	4	4	0	0	68	8	74
2017	CH-04	35	39	14	6	6	0	0	74	12	34
2017	CH-05	35	26	4	22	12	0	0	62	34	22
2014	CH	24	41	18	11	5	0	0	66	16	261
2014	CH-02	25	46	19	4	5	0	1	72	9	102
2014	CH-03	19	45	19	13	4	0	0	64	17	87
2014	CH-04	27	29	13	21	10	0	0	56	31	44
2014	CH-05	40	36	16	8	0	0	0	76	8	23

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	16	42	25	7	4	6	61	12	206
2020	CH-02	15	40	29	5	5	6	59	10	65
2020	CH-03	11	37	29	11	7	5	51	18	75
2020	CH-04	16	51	23	7	0	2	69	7	43
2020	CH-05	32	45	5	0	5	14	89	5	22
2019	CH	14	43	22	9	5	7	61	15	222
2019	CH-02	15	45	21	8	5	6	64	13	80
2019	CH-03	8	40	20	13	7	12	55	23	75
2019	CH-04	8	41	35	8	3	5	51	11	37
2018	CH	16	35	26	10	7	6	55	18	197
2018	CH-02	11	32	35	6	6	9	47	14	65
2018	CH-03	15	33	24	12	12	4	50	25	67
2018	CH-04	15	40	20	13	5	8	59	19	40
2018	CH-05	36	36	18	9	0	0	73	9	22
2017	CH	15	42	22	11	5	4	60	17	209
2017	CH-02	14	57	19	1	4	4	74	6	69
2017	CH-03	12	34	30	12	7	5	49	20	74
2017	CH-04	14	40	23	20	0	3	55	21	34
2017	CH-05	22	35	13	25	4	0	57	30	22

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	39	38	13	7	2	0	0	77	9	205
2020	CH-02	40	35	14	6	2	2	2	78	8	65
2020	CH-03	37	41	13	7	1	0	0	79	8	75
2020	CH-04	40	35	9	12	5	0	0	74	16	43
2020	CH-05	43	38	14	5	0	0	0	81	5	21
2019	CH	46	35	11	5	4	0	0	81	8	221
2019	CH-02	48	29	14	5	4	0	0	77	9	79
2019	CH-03	44	37	11	3	5	0	0	81	8	75
2019	CH-04	41	46	11	3	0	0	0	86	3	37
2018	CH	45	36	7	7	5	0	1	82	11	194
2018	CH-02	43	35	8	5	8	0	2	79	13	63
2018	CH-03	48	36	4	9	3	0	0	84	12	67
2018	CH-04	40	38	5	10	5	0	3	79	15	40
2018	CH-05	48	38	14	0	0	0	0	86	0	21
2017	CH	45	34	13	4	3	0	0	80	7	209
2017	CH-02	51	33	10	1	3	0	1	85	4	69
2017	CH-03	40	33	17	7	4	0	0	73	11	74
2017	CH-04	51	40	3	3	3	0	0	91	6	34
2017	CH-05	44	34	18	0	4	0	0	78	4	22
2014	CH	39	36	14	8	3	0	1	76	11	261
2014	CH-02	40	39	14	4	1	1	2	81	5	102
2014	CH-03	34	40	13	9	4	0	0	75	13	87
2014	CH-04	36	25	16	19	4	0	0	61	23	44
2014	CH-05	72	20	8	0	0	0	0	92	0	23

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	33	39	18	6	3	0	0	73	9	204
2020	CH-02	46	38	9	5	2	0	0	85	6	65
2020	CH-03	41	31	24	3	1	0	0	72	4	75
2020	CH-04	15	51	20	7	7	0	0	66	15	41
2020	CH-05	5	45	23	18	9	0	0	50	27	22
2019	CH	33	40	15	6	4	0	1	74	11	221
2019	CH-02	39	44	11	4	1	0	1	84	5	80
2019	CH-03	28	46	16	5	3	1	0	75	8	74
2019	CH-04	24	35	19	8	14	0	0	59	22	37
2018	CH	37	43	9	8	2	0	2	81	10	197
2018	CH-02	45	40	6	6	0	0	3	87	6	65
2018	CH-03	43	43	6	4	1	0	1	88	6	67
2018	CH-04	23	45	18	13	0	0	3	69	13	40
2018	CH-05	23	41	14	18	5	0	0	64	23	22
2017	CH	39	36	17	3	5	0	0	75	8	209
2017	CH-02	52	41	4	0	3	0	0	93	3	69
2017	CH-03	38	34	15	6	5	1	0	73	12	74
2017	CH-04	37	26	29	6	3	0	0	62	9	34
2017	CH-05	18	40	34	0	9	0	0	57	9	22
2014	CH	31	41	17	7	3	0	0	72	10	261
2014	CH-02	39	42	16	3	0	0	0	81	3	102
2014	CH-03	29	40	20	8	1	0	1	70	10	87
2014	CH-04	19	42	17	13	10	0	0	61	23	44
2014	CH-05	24	44	12	8	12	0	0	68	20	23

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CH	52	48	205
2020	CH-02	58	42	65
2020	CH-03	51	49	74
2020	CH-04	47	53	43
2020	CH-05	45	55	22

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	62	22	4	2	0	3	6	93	3	206
2020	CH-02	63	22	9	2	0	3	2	89	2	65
2020	CH-03	55	25	4	3	0	3	11	92	3	75
2020	CH-04	67	16	0	2	2	5	7	95	5	43
2020	CH-05	73	23	0	0	0	5	0	100	0	22

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	CH	15	43	43	206
2020	CH-02	14	45	42	65
2020	CH-03	12	41	47	75
2020	CH-04	19	37	44	43
2020	CH-05	18	50	32	22
2019	CH	17	46	37	223
2019	CH-02	20	45	35	80
2019	CH-03	13	41	45	75
2019	CH-04	18	47	34	38
2018	CH	17	47	35	196
2018	CH-02	17	47	36	64
2018	CH-03	18	37	45	67
2018	CH-04	15	58	28	40
2018	CH-05	23	55	23	22
2017	CH	18	53	30	209
2017	CH-02	16	57	27	69
2017	CH-03	20	54	26	74
2017	CH-04	9	57	34	34
2017	CH-05	31	43	26	22
2014	CH	15	44	41	261
2014	CH-02	13	45	43	102
2014	CH-03	18	39	42	87
2014	CH-04	17	42	41	44
2014	CH-05	0	64	36	23

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	CH	13	40	33	7	7	0	30
2019	CH	8	49	16	8	8	11	37
2019	CH-02	0	31	25	13	19	13	16
2018	CH	12	29	44	6	0	9	34
2018	CH-02	9	36	45	0	0	9	11
2018	CH-03	0	25	58	8	0	8	12
2017	CH	8	58	21	5	3	5	38
2017	CH-02	0	64	18	9	0	9	11
2017	CH-03	7	60	27	0	7	0	15
2014	CH	10	29	37	12	9999	12	39
2014	CH-02	15	31	46	8	9999	0	13
2014	CH-03	0	41	35	18	9999	6	17

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	42	48	8	0	1	0	90	1	204
2020	CH-02	37	51	11	0	0	2	89	0	65
2020	CH-03	37	51	9	1	1	0	88	3	75
2020	CH-04	48	45	5	0	2	0	93	2	42
2020	CH-05	62	33	5	0	0	0	95	0	21
2019	CH	38	45	10	5	0	0	84	6	221
2019	CH-02	35	48	9	9	0	0	83	9	80
2019	CH-03	36	46	12	4	1	0	82	5	74
2019	CH-04	41	41	16	3	0	0	81	3	37
2018	CH	46	45	5	4	1	0	91	5	197
2018	CH-02	37	54	3	5	2	0	91	6	65
2018	CH-03	45	42	7	6	0	0	87	6	67
2018	CH-04	53	43	3	0	3	0	95	3	40
2018	CH-05	64	32	5	0	0	0	95	0	22
2017	CH	45	46	6	2	1	0	91	3	209
2017	CH-02	48	44	6	1	1	0	91	3	69
2017	CH-03	43	47	8	1	1	0	89	3	74
2017	CH-04	46	51	0	3	0	0	97	3	34
2017	CH-05	52	35	9	4	0	0	87	4	22
2014	CH	40	44	12	3	1	1	85	3	261
2014	CH-02	36	48	12	3	0	2	85	3	102
2014	CH-03	36	48	11	4	0	0	84	4	87
2014	CH-04	54	31	11	0	4	0	85	4	44
2014	CH-05	44	40	16	0	0	0	84	0	23

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	19	52	20	7	0	1	0	72	8	206
2020	CH-02	15	52	25	6	0	2	0	69	6	65
2020	CH-03	20	51	20	8	0	1	0	72	8	75
2020	CH-04	26	44	19	9	2	0	0	70	12	43
2020	CH-05	14	73	9	5	0	0	0	86	5	22
2019	CH	20	45	23	7	2	3	0	68	9	222
2019	CH-02	23	45	20	6	1	5	0	71	8	80
2019	CH-03	12	53	20	9	3	1	1	67	12	75
2019	CH-04	16	43	27	5	3	5	0	63	9	37
2018	CH	21	45	23	8	2	1	1	67	10	197
2018	CH-02	20	51	18	6	2	2	2	73	8	65
2018	CH-03	16	45	25	10	3	0	0	61	13	67
2018	CH-04	20	43	30	8	0	0	0	63	8	40
2018	CH-05	41	32	18	9	0	0	0	73	9	22
2017	CH	26	45	18	9	3	0	0	71	12	207
2017	CH-02	29	43	19	4	3	1	0	73	7	68
2017	CH-03	25	42	19	8	5	0	0	67	13	74
2017	CH-04	18	46	21	15	0	0	0	64	15	33
2017	CH-05	22	47	13	18	0	0	0	69	18	22
2014	CH	23	41	19	10	4	4	0	67	14	261
2014	CH-02	24	42	21	6	5	2	0	67	11	102
2014	CH-03	21	46	12	12	2	7	0	72	15	87
2014	CH-04	23	33	17	21	4	2	0	58	26	44
2014	CH-05	32	20	43	0	4	0	0	52	4	23

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	6	22	40	23	7	0	1	31	29	205
2020	CH-02	3	22	42	25	9	0	0	34	25	65
2020	CH-03	4	27	40	17	9	0	3	27	32	75
2020	CH-04	10	17	45	26	2	0	0	29	26	42
2020	CH-05	14	23	32	27	5	0	0	32	36	22
2019	CH	5	23	41	25	5	0	1	30	28	221
2019	CH-02	5	16	47	27	4	0	1	31	22	79
2019	CH-03	4	16	37	35	5	1	1	41	21	75
2019	CH-04	8	43	38	11	0	0	0	11	51	37
2018	CH	7	18	43	23	8	1	1	31	25	197
2018	CH-02	9	18	40	22	11	0	0	32	28	65
2018	CH-03	7	9	45	25	10	1	1	37	17	67
2018	CH-04	5	23	45	23	3	0	3	26	28	40
2018	CH-05	0	36	36	23	5	0	0	27	36	22
2017	CH	6	19	40	20	7	1	6	29	27	209
2017	CH-02	4	10	42	23	12	1	7	38	16	69
2017	CH-03	6	19	37	17	8	3	11	29	29	74
2017	CH-04	6	26	45	23	0	0	0	23	32	34
2017	CH-05	0	30	48	18	4	0	0	22	30	22
2014	CH	5	25	44	17	6	0	3	24	31	260
2014	CH-02	4	23	43	18	10	0	3	28	27	101
2014	CH-03	6	26	41	18	6	0	2	25	33	87
2014	CH-04	6	29	38	17	4	2	4	22	38	44
2014	CH-05	4	16	68	12	0	0	0	12	20	23

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	2	8	27	44	16	1	2	61	11	204
2020	CH-02	5	6	29	40	18	2	0	59	11	65
2020	CH-03	1	9	28	38	19	1	3	59	11	74
2020	CH-04	0	7	24	57	10	0	2	68	7	42
2020	CH-05	5	9	27	45	9	0	5	57	14	22
2019	CH	4	13	25	37	15	4	2	55	17	220
2019	CH-02	4	14	19	39	19	4	1	61	19	79
2019	CH-03	4	7	26	41	14	5	4	60	12	74
2019	CH-04	3	14	41	32	8	3	0	42	17	37
2018	CH	3	13	34	30	18	1	2	49	16	197
2018	CH-02	6	15	26	26	23	0	3	51	22	65
2018	CH-03	1	10	34	30	21	1	1	52	12	67
2018	CH-04	0	15	40	35	5	3	3	42	16	40
2018	CH-05	0	14	45	27	14	0	0	41	14	22
2017	CH	5	13	32	25	14	4	6	44	20	209
2017	CH-02	6	6	27	29	23	4	4	57	13	69
2017	CH-03	5	13	34	22	9	4	12	38	22	74
2017	CH-04	3	17	43	20	11	6	0	33	21	34
2017	CH-05	4	18	34	40	4	0	0	44	22	22
2014	CH	9	19	27	27	12	3	4	41	30	261
2014	CH-02	11	19	24	26	12	4	4	41	33	102
2014	CH-03	5	22	26	32	8	2	5	43	30	87
2014	CH-04	8	13	27	19	25	6	2	48	23	44
2014	CH-05	4	20	40	32	4	0	0	36	24	23

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	10	21	35	19	9	3	2	30	34	202
2020	CH-02	9	23	31	22	12	3	0	35	33	65
2020	CH-03	11	19	31	18	11	7	4	32	33	74
2020	CH-04	10	22	41	20	5	0	2	25	33	41
2020	CH-05	14	24	48	10	5	0	0	14	38	21
2019	CH	14	24	34	16	8	2	1	25	40	219
2019	CH-02	12	17	29	29	6	4	3	38	30	78
2019	CH-03	15	30	30	14	9	1	1	24	46	74
2019	CH-04	14	32	43	5	5	0	0	11	46	37
2018	CH	9	29	30	18	7	4	4	27	41	195
2018	CH-02	5	28	23	22	9	9	5	36	38	65
2018	CH-03	13	27	28	19	7	1	3	28	42	67
2018	CH-04	11	34	45	5	0	0	5	6	47	38
2018	CH-05	9	32	27	27	5	0	0	32	41	22
2017	CH	13	31	27	13	6	1	10	22	48	209
2017	CH-02	4	35	23	12	13	0	13	28	45	69
2017	CH-03	16	29	23	16	7	1	9	25	49	74
2017	CH-04	22	29	29	12	0	3	6	13	56	34
2017	CH-05	9	43	40	9	0	0	0	9	52	22
2014	CH	17	31	23	16	7	1	5	24	52	259
2014	CH-02	10	33	16	24	9	2	7	36	47	100
2014	CH-03	22	22	34	10	6	0	5	17	47	87
2014	CH-04	17	37	21	17	4	2	2	22	57	44
2014	CH-05	20	48	24	4	4	0	0	8	68	23

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	3	15	33	36	11	0	0	48	18	203
2020	CH-02	3	5	34	38	20	0	0	58	8	65
2020	CH-03	1	14	32	44	7	1	1	52	15	73
2020	CH-04	2	31	33	24	10	0	0	33	33	42
2020	CH-05	14	18	41	27	0	0	0	27	32	22
2019	CH	8	11	36	32	11	0	1	44	19	220
2019	CH-02	4	9	23	50	14	0	0	64	13	78
2019	CH-03	11	7	41	29	9	0	3	40	18	75
2019	CH-04	14	19	46	19	3	0	0	22	32	37
2018	CH	7	16	30	32	12	2	2	46	23	197
2018	CH-02	5	11	25	40	17	2	2	59	16	65
2018	CH-03	7	18	30	25	16	1	1	43	26	67
2018	CH-04	8	25	35	28	0	3	3	29	34	40
2018	CH-05	9	5	41	41	5	0	0	45	14	22
2017	CH	6	14	38	28	9	1	4	39	20	207
2017	CH-02	3	4	35	42	10	1	4	55	8	69
2017	CH-03	9	12	38	23	11	0	8	36	23	73
2017	CH-04	3	29	38	21	9	0	0	30	32	33
2017	CH-05	9	25	44	18	4	0	0	22	34	22
2014	CH	5	14	38	29	8	1	5	39	20	259
2014	CH-02	4	9	37	32	12	2	4	47	14	101
2014	CH-03	5	7	41	31	9	0	7	43	13	86
2014	CH-04	6	27	38	20	2	2	4	24	36	44
2014	CH-05	4	20	44	31	0	0	0	31	24	23

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	8	17	33	28	12	1	1	40	26	203
2020	CH-02	3	18	26	31	22	0	0	52	22	65
2020	CH-03	3	14	36	32	12	1	3	46	17	73
2020	CH-04	14	21	40	19	2	2	0	22	37	42
2020	CH-05	27	18	32	18	0	0	5	19	48	22
2019	CH	9	21	30	25	12	1	1	38	31	220
2019	CH-02	4	9	23	44	18	3	0	64	13	79
2019	CH-03	9	27	30	22	9	1	1	32	38	74
2019	CH-04	19	38	35	3	3	0	3	6	58	37
2018	CH	9	26	30	20	10	2	3	32	37	197
2018	CH-02	3	20	31	26	14	3	3	43	25	65
2018	CH-03	9	34	25	15	13	1	1	29	45	67
2018	CH-04	18	25	35	13	3	3	5	16	46	40
2018	CH-05	9	23	32	32	5	0	0	36	32	22
2017	CH	14	24	26	21	9	2	5	32	41	209
2017	CH-02	7	19	23	32	13	1	4	48	28	69
2017	CH-03	16	25	23	19	7	4	8	29	46	74
2017	CH-04	20	19	43	8	6	3	0	15	41	34
2017	CH-05	18	38	18	22	4	0	0	26	56	22
2014	CH	16	20	34	17	7	2	5	25	39	260
2014	CH-02	10	19	32	22	11	2	5	35	31	101
2014	CH-03	16	19	36	17	3	3	5	22	38	87
2014	CH-04	25	23	27	14	4	0	6	20	51	44
2014	CH-05	20	20	44	8	8	0	0	15	40	23

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	4	10	27	35	18	5	1	56	15	204
2020	CH-02	5	5	25	32	28	5	2	64	10	65
2020	CH-03	5	11	23	32	18	9	1	56	18	74
2020	CH-04	2	12	31	48	7	0	0	55	14	42
2020	CH-05	0	18	41	27	14	0	0	41	18	22
2019	CH	5	14	27	27	20	3	4	50	21	221
2019	CH-02	4	11	24	28	28	3	3	59	16	79
2019	CH-03	5	12	29	28	16	4	5	49	19	75
2019	CH-04	8	22	32	27	8	0	3	36	31	37
2018	CH	5	15	26	28	19	4	3	51	21	197
2018	CH-02	5	11	31	25	26	3	0	52	16	65
2018	CH-03	3	18	21	27	21	7	3	53	23	67
2018	CH-04	5	25	18	40	5	0	8	49	32	40
2018	CH-05	9	5	45	18	23	0	0	41	14	22
2017	CH	9	14	30	22	17	3	6	43	25	209
2017	CH-02	10	6	25	26	26	1	6	56	17	69
2017	CH-03	8	13	32	20	12	5	11	38	25	74
2017	CH-04	6	22	29	23	17	3	0	42	29	34
2017	CH-05	0	22	43	26	9	0	0	35	22	22
2014	CH	6	15	25	32	12	4	6	48	24	258
2014	CH-02	6	17	23	31	13	4	7	49	26	100
2014	CH-03	4	14	27	29	13	6	7	48	21	86
2014	CH-04	10	10	27	33	12	0	6	49	22	44
2014	CH-05	4	16	24	52	0	0	4	54	21	23

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	6	23	28	29	8	2	3	39	31	201
2020	CH-02	3	20	28	31	13	3	2	46	25	64
2020	CH-03	7	19	22	32	10	4	7	46	29	73
2020	CH-04	7	29	38	21	5	0	0	26	36	42
2020	CH-05	10	33	33	24	0	0	0	24	43	21
2019	CH	14	21	32	23	7	2	2	31	36	220
2019	CH-02	11	15	28	33	11	0	3	45	27	80
2019	CH-03	11	25	36	22	3	3	1	26	37	73
2019	CH-04	22	24	32	14	3	3	3	17	49	37
2018	CH	9	24	34	15	9	5	4	26	36	196
2018	CH-02	5	17	38	12	11	9	8	28	26	65
2018	CH-03	11	26	27	18	12	5	2	32	39	66
2018	CH-04	13	20	45	15	0	3	5	16	35	40
2018	CH-05	9	45	23	14	9	0	0	23	55	22
2017	CH	10	25	30	17	7	3	8	26	40	209
2017	CH-02	7	16	35	19	10	6	7	33	27	69
2017	CH-03	9	28	25	17	7	3	12	28	42	74
2017	CH-04	17	37	31	12	3	0	0	14	54	34
2017	CH-05	18	30	31	22	0	0	0	22	47	22
2014	CH	13	22	30	19	9	3	6	30	37	260
2014	CH-02	11	19	25	24	12	2	8	39	33	101
2014	CH-03	13	17	33	17	9	5	6	29	34	87
2014	CH-04	19	21	32	14	8	2	4	24	42	44
2014	CH-05	12	40	32	16	0	0	0	16	52	23

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	3	18	39	26	12	0	2	39	22	204
2020	CH-02	5	11	43	25	15	0	2	41	16	65
2020	CH-03	1	20	34	27	14	0	4	42	23	74
2020	CH-04	2	21	40	26	10	0	0	36	24	42
2020	CH-05	9	23	41	27	0	0	0	27	32	22
2019	CH	7	21	39	21	10	1	1	31	29	221
2019	CH-02	9	15	33	26	18	0	0	44	24	80
2019	CH-03	4	18	42	28	5	0	3	35	22	74
2019	CH-04	14	43	35	5	0	3	0	6	58	37

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	14	40	26	14	2	3	0	56	17	204
2020	CH-02	15	38	28	11	2	6	0	57	13	65
2020	CH-03	14	38	27	15	4	3	0	53	19	74
2020	CH-04	12	42	26	19	2	0	0	53	21	43
2020	CH-05	14	52	19	14	0	0	0	67	14	21
2019	CH	12	36	28	14	4	5	0	51	20	221
2019	CH-02	16	35	28	13	3	5	0	55	16	79
2019	CH-03	9	36	29	12	7	5	1	49	20	75
2019	CH-04	3	35	30	22	5	5	0	40	29	37

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	37	33	14	7	7	2	0	72	14	205
2020	CH-02	31	34	14	9	9	3	0	67	19	65
2020	CH-03	35	31	19	7	8	1	0	66	15	75
2020	CH-04	45	29	10	10	5	2	0	76	15	42
2020	CH-05	50	45	5	0	0	0	0	95	0	22
2019	CH	35	32	16	10	5	2	0	69	15	221
2019	CH-02	33	39	13	9	8	0	0	71	16	80
2019	CH-03	24	32	23	9	7	5	0	59	17	75
2019	CH-04	43	24	8	19	3	3	0	69	22	37
2018	CH	35	35	8	11	9	2	1	71	20	196
2018	CH-02	28	43	9	11	8	0	2	72	19	65
2018	CH-03	31	28	9	16	12	3	0	62	29	67
2018	CH-04	40	35	8	5	10	3	0	77	15	40
2018	CH-05	59	27	5	9	0	0	0	86	9	22
2017	CH	40	33	12	6	7	1	0	74	14	209
2017	CH-02	38	48	7	1	4	1	0	87	6	69
2017	CH-03	40	24	18	5	11	3	0	65	16	74
2017	CH-04	40	34	9	9	9	0	0	74	17	34
2017	CH-05	44	26	9	21	0	0	0	70	21	22
2014	CH	36	36	10	11	5	1	0	73	16	261
2014	CH-02	36	35	13	10	6	1	0	72	16	102
2014	CH-03	32	34	10	17	5	2	0	68	23	87
2014	CH-04	41	36	10	4	6	2	0	79	11	44
2014	CH-05	48	44	8	0	0	0	0	92	0	23

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	46	37	10	5	1	0	83	7	203
2020	CH-02	40	35	12	11	2	0	75	12	65
2020	CH-03	43	39	12	3	3	0	82	5	74
2020	CH-04	56	35	5	5	0	0	91	5	43
2020	CH-05	60	35	5	0	0	0	95	0	20
2019	CH	43	38	10	5	3	0	81	9	220
2019	CH-02	43	36	11	5	5	0	79	10	80
2019	CH-03	38	39	12	8	3	0	77	11	74
2019	CH-04	46	41	5	5	3	0	86	8	37
2018	CH	42	36	13	6	3	0	78	9	197
2018	CH-02	32	45	14	8	2	0	77	9	65
2018	CH-03	43	36	12	4	4	0	79	9	67
2018	CH-04	43	30	15	10	3	0	73	13	40
2018	CH-05	64	18	14	0	5	0	82	5	22
2017	CH	46	41	7	5	1	0	87	6	209
2017	CH-02	48	42	7	1	1	0	90	3	69
2017	CH-03	49	36	8	5	3	0	84	8	74
2017	CH-04	46	40	6	9	0	0	86	9	34
2017	CH-05	31	56	4	9	0	0	87	9	22
2014	CH	38	46	8	5	2	1	84	8	261
2014	CH-02	38	43	11	7	2	0	81	9	102
2014	CH-03	44	43	3	4	4	1	88	9	87
2014	CH-04	31	46	12	8	0	2	79	9	44
2014	CH-05	28	68	4	0	0	0	96	0	23

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	40	37	17	4	2	0	77	6	205
2020	CH-02	35	38	18	6	2	0	74	8	65
2020	CH-03	38	32	20	5	4	0	70	9	74
2020	CH-04	44	40	14	2	0	0	84	2	43
2020	CH-05	55	41	5	0	0	0	95	0	22
2019	CH	35	43	15	3	2	1	79	6	220
2019	CH-02	29	46	19	4	3	0	75	6	80
2019	CH-03	28	46	16	3	4	3	76	7	74
2019	CH-04	49	38	11	3	0	0	86	3	37
2018	CH	37	41	14	5	3	1	78	8	196
2018	CH-02	30	45	17	6	2	0	75	8	64
2018	CH-03	31	39	16	7	4	1	71	12	67
2018	CH-04	43	45	8	3	3	0	88	5	40
2018	CH-05	59	27	14	0	0	0	86	0	22

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	27	47	16	6	2	2	0	75	9	206
2020	CH-02	26	49	18	2	3	2	0	77	5	65
2020	CH-03	23	45	16	9	4	3	0	70	14	75
2020	CH-04	23	53	12	9	0	2	0	79	10	43
2020	CH-05	50	32	14	5	0	0	0	82	5	22
2019	CH	34	41	15	5	4	2	0	76	9	222
2019	CH-02	40	33	21	4	3	0	0	73	6	80
2019	CH-03	28	43	11	8	7	4	0	74	15	75
2019	CH-04	30	51	11	3	3	3	0	83	6	37
2018	CH	38	41	13	4	3	1	1	80	7	194
2018	CH-02	43	35	13	6	3	0	0	78	10	63
2018	CH-03	31	45	13	4	3	1	1	78	8	67
2018	CH-04	33	46	13	3	3	3	0	82	5	39
2018	CH-05	50	32	18	0	0	0	0	82	0	22
2017	CH	36	47	11	2	3	1	0	84	5	209
2017	CH-02	41	39	12	3	3	3	0	82	6	69
2017	CH-03	28	53	13	1	3	1	1	83	4	74
2017	CH-04	40	46	6	6	3	0	0	86	9	34
2017	CH-05	35	47	13	0	4	0	0	82	4	22
2014	CH	41	41	10	3	4	1	0	82	7	261
2014	CH-02	44	42	9	3	2	1	0	86	5	102
2014	CH-03	40	38	11	2	8	1	0	80	10	87
2014	CH-04	35	36	14	6	4	4	0	74	11	44
2014	CH-05	40	48	8	4	0	0	0	88	4	23

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	31	41	12	7	3	6	0	77	11	205
2020	CH-02	29	43	11	9	2	6	0	77	11	65
2020	CH-03	21	47	9	12	3	8	0	74	16	75
2020	CH-04	38	36	17	0	7	2	0	76	7	42
2020	CH-05	55	32	14	0	0	0	0	86	0	22
2019	CH	39	36	12	5	4	4	0	79	8	222
2019	CH-02	41	36	10	4	4	4	1	82	8	80
2019	CH-03	33	39	13	5	5	4	0	75	11	75
2019	CH-04	38	35	14	5	3	5	0	77	9	37
2018	CH	36	36	16	5	3	4	1	76	8	194
2018	CH-02	35	42	15	3	3	2	0	78	6	65
2018	CH-03	28	40	13	7	4	4	1	73	13	67
2018	CH-04	42	26	16	5	0	8	3	76	6	38
2018	CH-05	55	18	27	0	0	0	0	73	0	22
2017	CH	41	39	11	2	3	4	0	83	6	209
2017	CH-02	39	41	13	1	4	1	0	81	6	69
2017	CH-03	31	47	13	0	3	5	1	83	3	74
2017	CH-04	54	26	6	6	3	6	0	85	9	34
2017	CH-05	44	35	9	8	4	0	0	79	12	22
2014	CH	42	41	9	2	3	3	0	85	6	261
2014	CH-02	43	44	9	1	2	1	1	88	3	102
2014	CH-03	38	41	8	5	4	4	0	82	10	87
2014	CH-04	46	29	14	2	4	4	0	78	7	44
2014	CH-05	52	39	4	0	0	4	0	96	0	23

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	45	40	9	2	3	0	85	5	204
2020	CH-02	52	34	8	5	2	0	86	6	65
2020	CH-03	32	45	15	1	7	0	77	8	73
2020	CH-04	51	42	5	2	0	0	93	2	43
2020	CH-05	59	36	5	0	0	0	95	0	22
2019	CH	44	40	9	4	2	1	84	6	222
2019	CH-02	49	39	9	1	3	0	88	4	80
2019	CH-03	37	37	12	7	4	3	77	11	75
2019	CH-04	38	49	8	5	0	0	86	5	37
2018	CH	44	37	12	4	3	1	81	6	194
2018	CH-02	43	43	12	0	2	0	86	2	65
2018	CH-03	35	35	15	8	5	2	72	13	65
2018	CH-04	54	31	10	3	3	0	85	5	39
2018	CH-05	59	27	9	5	0	0	86	5	22
2017	CH	49	36	7	4	3	0	86	7	207
2017	CH-02	52	40	6	0	3	0	91	3	68
2017	CH-03	43	41	7	5	4	0	84	9	73
2017	CH-04	62	26	9	3	0	0	88	3	34
2017	CH-05	40	35	13	12	0	0	75	12	22
2014	CH	46	39	8	4	3	1	86	7	261
2014	CH-02	46	42	9	3	1	0	87	4	102
2014	CH-03	47	41	3	2	6	1	88	9	87
2014	CH-04	46	27	14	8	2	2	74	11	44
2014	CH-05	48	39	8	4	0	0	88	4	23

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	38	30	10	5	5	10	2	77	12	206
2020	CH-02	42	28	6	6	6	12	0	79	14	65
2020	CH-03	23	32	16	7	7	11	5	65	16	75
2020	CH-04	44	33	9	2	5	7	0	83	8	43
2020	CH-05	68	23	5	0	0	5	0	95	0	22

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	24	37	18	8	4	8	1	67	13	206
2020	CH-02	15	37	23	11	3	11	0	59	16	65
2020	CH-03	20	39	17	8	4	9	3	67	14	75
2020	CH-04	37	37	12	5	7	2	0	76	12	43
2020	CH-05	36	32	18	5	5	0	5	71	10	22

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	29	35	12	9	6	6	2	70	17	205
2020	CH-02	26	32	18	9	6	6	2	63	17	65
2020	CH-03	19	35	14	15	8	4	5	60	25	74
2020	CH-04	33	44	5	5	5	9	0	85	10	43
2020	CH-05	64	27	5	0	5	0	0	91	5	22

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	17	33	21	10	4	9	6	58	17	206
2020	CH-02	12	29	25	8	8	12	6	51	19	65
2020	CH-03	13	32	19	12	4	9	11	57	20	75
2020	CH-04	30	28	21	12	2	7	0	63	15	43
2020	CH-05	18	50	18	9	0	0	5	71	10	22
2019	CH	25	28	18	12	6	7	5	59	20	220
2019	CH-02	21	34	16	10	8	9	3	62	20	80
2019	CH-03	18	27	20	14	7	8	7	52	24	74
2019	CH-04	27	19	16	19	5	8	5	53	28	37
2018	CH	19	30	17	14	6	7	7	57	23	197
2018	CH-02	12	28	22	22	5	6	6	46	30	65
2018	CH-03	16	25	21	13	9	6	9	49	26	67
2018	CH-04	28	30	13	5	5	15	5	72	13	40
2018	CH-05	27	50	5	14	0	0	5	81	14	22
2017	CH	23	33	19	10	7	5	3	61	19	209
2017	CH-02	20	33	22	10	4	4	6	60	16	69
2017	CH-03	23	29	18	12	9	7	3	57	23	74
2017	CH-04	31	34	14	9	6	6	0	69	15	34
2017	CH-05	31	38	18	9	4	0	0	69	13	22
2014	CH	22	34	19	11	6	4	4	60	19	261
2014	CH-02	19	25	20	15	9	5	6	50	27	102
2014	CH-03	19	30	21	12	7	5	4	54	22	87
2014	CH-04	27	48	13	6	2	4	0	78	9	44
2014	CH-05	32	52	12	4	0	0	0	84	4	23

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	21	46	17	9	2	4	1	70	12	204
2020	CH-02	12	54	17	9	2	5	2	70	11	65
2020	CH-03	14	41	24	11	4	5	1	58	16	74
2020	CH-04	31	45	7	12	2	2	0	78	15	42
2020	CH-05	50	41	9	0	0	0	0	91	0	22
2019	CH	28	37	17	9	5	2	3	68	14	221
2019	CH-02	24	35	20	10	5	1	4	63	16	79
2019	CH-03	21	41	19	11	4	1	3	65	15	75
2019	CH-04	32	30	14	8	5	8	3	70	15	37
2018	CH	25	44	17	6	5	2	2	72	11	197
2018	CH-02	14	49	17	6	8	3	3	67	15	65
2018	CH-03	28	40	16	7	4	1	1	71	12	67
2018	CH-04	23	53	18	3	3	3	0	77	5	40
2018	CH-05	55	23	14	9	0	0	0	77	9	22
2017	CH	32	38	14	7	5	2	1	72	13	208
2017	CH-02	25	47	10	7	7	0	3	74	15	68
2017	CH-03	25	37	18	8	7	5	0	66	15	74
2017	CH-04	34	43	12	9	0	3	0	79	9	34
2017	CH-05	52	22	22	4	0	0	0	74	4	22
2014	CH	28	39	15	8	4	5	1	72	12	261
2014	CH-02	31	42	14	7	3	4	0	76	10	102
2014	CH-03	21	34	21	10	3	8	2	62	14	87
2014	CH-04	31	36	12	11	6	4	0	70	18	44
2014	CH-05	44	48	4	0	4	0	0	92	4	23

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	26	38	25	6	3	2	0	66	9	204
2020	CH-02	14	48	30	3	5	0	0	63	8	64
2020	CH-03	21	36	27	8	4	4	0	60	13	75
2020	CH-04	42	30	19	9	0	0	0	72	9	43
2020	CH-05	48	33	19	0	0	0	0	81	0	21
2019	CH	27	40	20	7	3	2	1	69	11	221
2019	CH-02	25	39	23	8	4	3	0	65	12	80
2019	CH-03	17	48	19	8	4	1	3	68	13	75
2019	CH-04	33	28	22	8	3	6	0	65	12	36
2018	CH	28	41	22	3	5	2	1	70	7	196
2018	CH-02	23	45	20	3	5	3	2	71	8	65
2018	CH-03	25	40	21	4	7	1	0	67	12	67
2018	CH-04	33	35	30	0	3	0	0	68	3	40
2018	CH-05	38	43	19	0	0	0	0	81	0	21

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	16	24	24	13	11	11	0	45	28	205
2020	CH-02	13	23	28	9	13	14	0	42	25	64
2020	CH-03	9	20	27	20	13	11	0	33	37	75
2020	CH-04	16	35	19	12	9	7	2	56	23	43
2020	CH-05	45	23	14	5	5	9	0	75	10	22
2019	CH	17	25	20	10	12	13	4	50	26	220
2019	CH-02	16	25	18	14	13	13	3	49	31	80
2019	CH-03	10	29	25	10	14	12	1	44	27	73
2019	CH-04	14	19	19	8	14	22	5	44	30	37
2018	CH	15	26	24	13	11	9	3	46	27	197
2018	CH-02	14	34	17	15	11	6	3	53	29	65
2018	CH-03	13	24	24	13	15	7	3	42	32	67
2018	CH-04	10	25	28	8	10	18	3	44	22	40
2018	CH-05	27	18	32	18	0	5	0	48	19	22
2017	CH	16	26	14	16	13	12	2	50	33	208
2017	CH-02	22	26	13	16	9	13	1	56	29	69
2017	CH-03	13	28	14	14	16	11	3	48	35	73
2017	CH-04	14	26	17	17	9	17	0	48	31	34
2017	CH-05	13	26	18	13	16	4	9	46	34	22
2014	CH	14	22	21	17	13	11	1	42	34	261
2014	CH-02	16	21	19	17	15	12	1	42	36	102
2014	CH-03	12	26	18	15	13	14	2	45	33	87
2014	CH-04	16	17	16	21	17	11	2	38	43	44
2014	CH-05	16	24	35	16	4	4	0	42	21	23

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	34	51	6	7	2	85	9	206
2020	CH-02	38	51	8	2	2	89	3	65
2020	CH-03	39	48	3	8	3	87	11	75
2020	CH-04	30	49	7	12	2	79	14	43
2020	CH-05	18	64	9	9	0	82	9	22

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	30	47	11	8	3	0	0	77	12	204
2020	CH-02	37	49	6	5	0	2	2	89	5	65
2020	CH-03	27	45	13	8	7	0	0	72	15	75
2020	CH-04	37	40	5	14	5	0	0	77	19	43
2020	CH-05	5	60	30	5	0	0	0	65	5	20
2019	CH	34	44	8	11	3	0	0	77	15	220
2019	CH-02	36	45	6	10	3	0	0	81	13	78
2019	CH-03	33	47	7	11	3	0	0	80	13	75
2019	CH-04	27	38	19	8	8	0	0	65	16	37
2017	CH	36	40	6	11	6	0	0	77	17	209
2017	CH-02	33	48	6	9	4	0	0	81	13	69
2017	CH-03	38	34	4	13	11	0	0	72	24	74
2017	CH-04	37	31	9	17	6	0	0	68	23	34
2017	CH-05	30	48	9	9	4	0	0	78	13	22
2014	CH	41	36	8	10	5	0	0	78	15	260
2014	CH-02	34	43	9	11	4	0	0	77	14	102
2014	CH-03	41	32	8	11	7	0	1	74	18	87
2014	CH-04	51	30	4	9	6	0	0	81	15	43
2014	CH-05	56	32	12	0	0	0	0	88	0	23

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	38	42	11	7	2	1	80	9	206
2020	CH-02	48	43	3	3	2	2	92	5	65
2020	CH-03	28	44	17	8	1	1	73	9	75
2020	CH-04	37	35	12	12	5	0	72	16	43
2020	CH-05	45	45	9	0	0	0	91	0	22
2019	CH	43	38	11	6	1	1	82	7	220
2019	CH-02	41	49	6	3	1	0	90	4	79
2019	CH-03	41	29	15	9	3	3	73	12	75
2019	CH-04	33	36	19	8	0	3	71	9	36
2017	CH	50	35	10	4	1	0	85	5	209
2017	CH-02	49	43	3	4	0	0	93	4	69
2017	CH-03	40	36	16	6	1	1	76	8	74
2017	CH-04	48	34	12	3	3	0	83	6	34
2017	CH-05	74	18	9	0	0	0	91	0	22
2014	CH	39	44	8	7	2	0	83	9	261
2014	CH-02	40	44	10	7	0	0	83	7	102
2014	CH-03	31	48	5	11	4	1	80	15	87
2014	CH-04	48	27	17	6	2	0	75	8	44
2014	CH-05	57	43	0	0	0	0	100	0	23

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	66	24	5	2	1	0	1	92	3	206
2020	CH-02	69	28	2	2	0	0	0	97	2	65
2020	CH-03	65	21	7	4	1	1	0	88	5	75
2020	CH-04	70	19	5	2	2	0	2	90	5	43
2020	CH-05	55	32	9	0	0	0	5	90	0	22
2017	CH	65	23	5	3	1	0	2	91	4	209
2017	CH-02	62	29	3	4	1	0	0	91	6	69
2017	CH-03	65	21	6	3	1	1	3	89	4	74
2017	CH-04	74	12	6	0	3	0	6	91	3	34
2017	CH-05	60	22	9	4	0	0	4	86	5	22
2014	CH	62	26	6	4	1	0	1	89	5	261
2014	CH-02	58	30	6	5	0	0	1	89	5	102
2014	CH-03	63	23	6	3	3	0	1	87	6	87
2014	CH-04	67	23	4	4	0	0	2	91	4	44
2014	CH-05	72	24	4	0	0	0	0	96	0	23

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	50	26	12	4	0	4	2	82	5	205
2020	CH-02	62	18	8	3	2	5	3	87	5	65
2020	CH-03	48	31	11	3	0	5	3	86	3	75
2020	CH-04	33	36	17	10	0	2	2	73	10	42
2020	CH-05	55	18	18	5	0	5	0	76	5	22
2019	CH	53	21	10	4	2	8	1	82	6	222
2019	CH-02	55	19	6	3	6	9	3	83	10	80
2019	CH-03	61	19	9	4	0	5	1	86	4	75
2019	CH-04	32	30	22	3	0	14	0	72	3	37

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CH	7	93	206
2020	CH-02	8	92	65
2020	CH-03	9	91	75
2019	CH	8	92	221
2019	CH-02	9	91	80
2019	CH-03	8	92	74
2018	CH	9	91	197
2018	CH-02	9	91	65
2018	CH-03	10	90	67

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CH	33	67	15
2019	CH	33	67	18
2018	CH	61	39	18

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CH	56	44	18

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	CH	100	15
2019	CH	100	18
2018	CH	100	18

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	18
2018	CH	0	100	18

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CH	0	100	15

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CH	0	100	15
2018	CH	0	100	18

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	50	50	18
2018	CH	33	67	18

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	56	44	18
2018	CH	39	61	18

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CH	67	33	15
2019	CH	50	50	18
2018	CH	50	50	18

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CH	39	61	18

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CH	33	67	15
2018	CH	39	61	18

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CH	53	47	15
2019	CH	28	72	18
2018	CH	61	39	18

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CH	39	61	18

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	18
2018	CH	0	100	18

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	No (%)	Total responses
2020	CH	100	15
2019	CH	100	18
2018	CH	100	18

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CH	67	33	15
2019	CH	44	56	18
2018	CH	50	50	18

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	33	67	18

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CH	33	67	15
2019	CH	33	67	18

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CH	33	67	15
2018	CH	28	72	18

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CH	0	100	18

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	18

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CH	47	53	15
2019	CH	50	50	18
2018	CH	33	67	18

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CH	0	100	17

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CH	0	100	17

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CH	0	100	17

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CH	35	65	17

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CH	0	100	17

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CH	71	29	17

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	10	18	20	3	4	36	9	50	14	206
2020	CH-02	5	20	20	5	3	38	9	47	15	65
2020	CH-03	4	15	17	4	8	41	11	39	25	75
2020	CH-04	16	21	23	2	2	30	5	57	7	43
2020	CH-05	32	18	23	0	0	18	9	69	0	22
2019	CH	13	14	28	7	2	27	10	43	14	221
2019	CH-02	16	11	28	5	1	28	10	45	10	79
2019	CH-03	5	19	29	9	4	21	12	36	20	75
2019	CH-04	8	14	38	5	0	30	5	33	8	37
2018	CH	13	16	19	8	3	31	11	50	17	196
2018	CH-02	9	17	20	11	3	31	9	44	23	65
2018	CH-03	15	13	22	7	1	27	13	48	15	67
2018	CH-04	8	20	13	5	5	43	8	55	20	40
2018	CH-05	27	18	18	5	0	18	14	67	7	22
2017	CH	16	14	16	5	7	32	9	52	21	209
2017	CH-02	22	15	16	4	4	32	7	60	14	69
2017	CH-03	9	20	12	4	7	38	11	57	20	74
2017	CH-04	12	6	14	12	6	37	14	36	36	34
2017	CH-05	18	13	31	4	16	13	4	37	25	22
2014	CH	14	12	21	4	6	32	10	46	17	261
2014	CH-02	9	12	23	5	8	32	12	36	22	102
2014	CH-03	10	17	14	3	7	36	13	52	21	87
2014	CH-04	23	8	21	4	6	32	6	50	17	44
2014	CH-05	40	0	31	0	0	24	4	56	0	23

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	24	41	20	1	3	10	0	72	5	205
2020	CH-02	17	50	20	0	3	9	0	74	3	64
2020	CH-03	17	36	27	1	4	15	0	63	6	75
2020	CH-04	30	42	14	5	5	5	0	76	10	43
2020	CH-05	55	32	14	0	0	0	0	86	0	22
2019	CH	25	39	19	5	1	10	1	72	7	221
2019	CH-02	29	38	14	3	1	13	3	79	4	79
2019	CH-03	13	37	29	8	3	9	0	56	12	75
2019	CH-04	24	41	19	5	0	8	3	73	6	37
2018	CH	28	38	18	5	2	8	2	73	7	195
2018	CH-02	29	34	22	6	2	8	0	68	8	65
2018	CH-03	25	39	16	6	1	9	3	73	8	67
2018	CH-04	23	46	13	3	3	10	3	79	6	39
2018	CH-05	41	32	23	0	0	5	0	76	0	22
2017	CH	30	33	17	5	4	11	0	71	10	209
2017	CH-02	41	35	14	1	1	7	0	81	3	69
2017	CH-03	20	32	20	6	4	18	0	63	13	74
2017	CH-04	29	36	17	3	3	12	0	74	7	34
2017	CH-05	31	35	18	9	8	0	0	66	16	22
2014	CH	27	26	19	5	5	18	1	65	12	261
2014	CH-02	20	29	22	8	5	13	2	59	15	102
2014	CH-03	28	30	12	1	8	21	0	73	12	87
2014	CH-04	31	17	16	8	2	25	0	64	14	44
2014	CH-05	44	12	31	0	0	12	0	64	0	23

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CH	5	95	206
2020	CH-04	0	100	43
2019	CH	7	93	222
2019	CH-02	8	93	80
2019	CH-03	8	92	74
2018	CH	8	92	194
2018	CH-03	9	91	64

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CH	50	50	16

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CH	100	0	10
2019	CH	100	0	14
2018	CH	69	31	16

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	CH	100	10
2019	CH	100	14
2018	CH	100	16

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CH	0	100	16

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CH	0	100	10

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	36	64	14
2018	CH	50	50	16

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	36	64	14

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CH	0	100	10

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CH	31	69	16

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CH	31	69	16

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14
2018	CH	0	100	16

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CH	0	100	10
2019	CH	0	100	14

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	CH	100	10
2019	CH	100	14
2018	CH	100	16

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CH	0	100	10
2019	CH	0	100	14

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	36	64	14

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14
2018	CH	0	100	16

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14
2018	CH	0	100	16

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CH	0	100	10
2019	CH	0	100	14

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CH	56	44	16

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14
2018	CH	0	100	16

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14
2018	CH	0	100	16

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14
2018	CH	0	100	16

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14
2018	CH	0	100	16

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	36	64	14
2018	CH	38	63	16

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14
2018	CH	0	100	16

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14
2018	CH	0	100	16

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CH	0	100	16

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	10	18	22	2	2	39	7	52	8	204
2020	CH-02	5	28	20	2	2	35	9	58	6	65
2020	CH-03	5	11	19	3	4	48	11	39	16	75
2020	CH-04	12	24	27	2	0	34	0	56	4	41
2020	CH-05	36	5	27	0	5	23	5	56	6	22
2019	CH	14	15	24	5	2	32	9	48	11	222
2019	CH-02	18	13	25	3	3	29	11	50	8	80
2019	CH-03	8	15	27	7	3	29	12	39	16	75
2019	CH-04	5	22	30	5	0	38	0	43	9	37
2018	CH	14	18	19	5	3	31	11	54	13	196
2018	CH-02	8	23	18	8	2	29	12	53	16	65
2018	CH-03	18	12	20	6	5	29	11	50	18	66
2018	CH-04	5	20	15	3	3	45	10	56	11	40
2018	CH-05	32	14	27	0	0	14	14	63	0	22
2017	CH	16	16	17	4	3	36	9	58	12	209
2017	CH-02	28	14	12	1	3	33	9	73	7	69
2017	CH-03	7	24	13	1	4	42	9	63	11	74
2017	CH-04	9	9	14	12	3	39	14	38	31	34
2017	CH-05	18	18	31	8	0	22	4	48	10	22
2014	CH	14	14	17	4	2	39	10	54	11	260
2014	CH-02	10	13	18	6	3	39	12	45	18	102
2014	CH-03	11	17	14	2	2	46	8	60	9	86
2014	CH-04	14	11	21	4	2	34	14	48	12	44
2014	CH-05	32	12	16	0	0	32	8	73	0	23

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	23	38	20	4	2	11	1	70	7	205
2020	CH-02	20	43	22	2	2	11	2	72	4	65
2020	CH-03	19	37	21	4	4	13	1	66	9	75
2020	CH-04	21	43	19	5	2	10	0	71	8	42
2020	CH-05	55	18	18	9	0	0	0	73	9	22
2019	CH	28	29	23	5	2	11	2	66	8	222
2019	CH-02	30	29	19	1	4	14	4	71	6	80
2019	CH-03	17	28	33	7	3	11	1	52	11	75
2019	CH-04	32	27	16	11	0	14	0	69	13	37
2018	CH	27	36	17	5	3	10	2	72	9	197
2018	CH-02	26	40	12	6	5	9	2	74	12	65
2018	CH-03	22	33	21	6	4	10	3	64	12	67
2018	CH-04	28	43	13	3	0	13	3	82	3	40
2018	CH-05	45	18	32	0	0	5	0	67	0	22
2017	CH	31	35	13	4	3	14	0	77	8	209
2017	CH-02	45	35	7	3	3	6	1	86	6	69
2017	CH-03	23	34	13	3	3	25	0	76	7	74
2017	CH-04	20	42	12	9	3	14	0	73	14	34
2017	CH-05	26	35	26	8	0	4	0	64	8	22
2014	CH	27	31	15	2	2	20	2	75	6	261
2014	CH-02	24	36	17	3	3	15	2	73	7	102
2014	CH-03	26	36	9	2	2	24	1	83	6	87
2014	CH-04	31	17	21	2	2	23	4	66	6	44
2014	CH-05	40	16	24	0	0	20	0	70	0	23

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CH	7	93	205
2020	CH-02	6	94	65
2020	CH-03	9	91	74
2020	CH-04	5	95	43
2020	CH-05	9	91	22

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CH	12	88	205
2020	CH-02	11	89	65
2020	CH-03	14	86	74
2020	CH-04	9	91	43
2020	CH-05	9	91	22
2019	CH	14	86	222
2019	CH-02	10	90	80
2019	CH-03	20	80	74
2019	CH-04	18	82	38
2017	CH	18	82	209
2017	CH-03	20	80	74
2017	CH-04	25	75	34
2014	CH	16	84	259
2014	CH-02	17	83	102
2014	CH-03	15	85	85
2014	CH-04	14	86	44

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CH	33	67	24
2020	CH-03	20	80	10

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CH	75	25	24
2020	CH-03	70	30	10
2019	CH	81	19	31
2019	CH-03	73	27	15
2017	CH	86	14	33
2017	CH-03	80	20	15
2014	CH	86	14	40
2014	CH-02	89	11	18
2014	CH-03	93	7	13

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	39	33	6	17	6	0	0	72	22	18
2019	CH	52	30	4	9	0	4	0	86	9	23
2017	CH	60	21	6	3	6	0	3	84	10	28
2017	CH-03	42	17	8	8	17	0	8	64	27	12
2014	CH	57	19	11	5	3	3	3	80	9	34
2014	CH-02	50	25	6	13	6	0	0	75	19	16
2014	CH-03	53	23	8	0	0	8	8	91	0	12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	33	39	14	5	1	4	4	78	7	205
2020	CH-02	25	35	20	9	2	3	6	66	12	65
2020	CH-03	26	43	16	3	1	7	4	77	5	74
2020	CH-04	37	44	7	7	2	0	2	83	10	43
2020	CH-05	73	27	0	0	0	0	0	100	0	22

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	21	44	16	10	4	4	69	15	206
2020	CH-02	12	51	17	9	8	3	65	17	65
2020	CH-03	21	44	16	11	1	7	70	13	75
2020	CH-04	26	40	16	12	5	2	67	17	43
2020	CH-05	41	36	14	9	0	0	77	9	22

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	27	54	10	9	81	9	206
2020	CH-02	29	54	9	8	83	8	65
2020	CH-03	27	51	12	11	77	11	75
2020	CH-04	28	53	7	12	81	12	43
2020	CH-05	23	64	9	5	86	5	22

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	28	50	14	7	1	79	8	205
2020	CH-02	23	54	18	5	0	77	5	65
2020	CH-03	31	45	13	9	1	76	11	75
2020	CH-04	35	47	9	7	2	81	9	43
2020	CH-05	24	62	10	5	0	86	5	21

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	20	42	26	7	1	1	2	65	8	203
2020	CH-02	25	43	25	6	0	0	2	69	6	65
2020	CH-03	18	41	30	8	0	1	3	61	8	74
2020	CH-04	19	38	26	7	5	2	2	60	13	42
2020	CH-05	19	48	19	5	0	5	5	74	5	21

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	33	45	13	2	2	1	3	82	5	206
2020	CH-02	34	48	15	2	0	0	2	83	2	65
2020	CH-03	28	45	16	3	4	1	3	76	7	75
2020	CH-04	42	40	5	2	5	2	5	88	8	43
2020	CH-05	36	50	9	0	0	0	5	90	0	22

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Total responses
2020	CH	64	26	4	4	2	96	206
2020	CH-02	62	28	5	5	2	95	65
2020	CH-03	64	24	4	4	4	96	75
2020	CH-04	65	26	2	7	0	98	43
2020	CH-05	73	23	5	0	0	95	22

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	42	43	10	2	1	2	87	3	206
2020	CH-02	34	51	11	2	0	3	87	2	65
2020	CH-03	41	43	9	4	1	1	85	5	75
2020	CH-04	49	33	16	0	2	0	81	2	43
2020	CH-05	55	45	0	0	0	0	100	0	22

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	40	36	13	6	4	0	76	11	206
2020	CH-02	31	43	15	6	5	0	74	11	65
2020	CH-03	36	39	11	8	5	1	76	14	75
2020	CH-04	49	30	9	7	5	0	79	12	43
2020	CH-05	64	18	18	0	0	0	82	0	22

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	38	39	12	5	3	1	1	79	9	206
2020	CH-02	32	34	18	11	5	0	0	66	15	65
2020	CH-03	35	45	12	4	3	1	0	81	7	75
2020	CH-04	51	35	7	2	5	0	0	86	7	43
2020	CH-05	45	41	5	0	0	0	9	95	0	22

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CH	97	3	29
2020	CH-05	100	0	19

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	14	46	14	14	4	4	4	65	19	28
2020	CH-05	16	42	16	16	0	5	5	65	18	19

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	33	45	15	4	1	2	80	5	205
2020	CH-02	17	52	22	5	2	3	71	6	64
2020	CH-03	31	49	13	4	1	1	81	5	75
2020	CH-04	47	40	7	5	2	0	86	7	43
2020	CH-05	59	27	14	0	0	0	86	0	22
2019	CH	32	45	14	4	2	3	80	7	221
2019	CH-02	31	45	13	4	4	4	79	8	80
2019	CH-03	27	46	16	5	3	3	75	8	74
2019	CH-04	38	41	14	5	0	3	81	6	37
2018	CH	34	40	16	4	4	2	76	8	197
2018	CH-02	35	38	15	6	5	0	74	11	65
2018	CH-03	25	40	22	3	4	4	69	8	67
2018	CH-04	33	50	10	3	3	3	85	5	40
2018	CH-05	59	23	14	5	0	0	82	5	22
2017	CH	30	48	11	4	4	3	80	9	209
2017	CH-02	31	46	16	4	1	1	78	6	69
2017	CH-03	24	49	9	4	7	8	79	12	74
2017	CH-04	38	51	9	0	3	0	88	3	34
2017	CH-05	35	47	9	9	0	0	82	9	22

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	26	31	16	16	8	1	1	59	25	204
2020	CH-02	17	31	17	25	11	0	0	48	35	65
2020	CH-03	26	28	18	14	11	1	3	56	25	74
2020	CH-04	29	33	17	17	5	0	0	62	21	42
2020	CH-05	55	36	5	0	0	0	5	95	0	22

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	39	33	16	6	2	2	0	74	9	203
2020	CH-02	28	38	28	5	2	0	0	66	6	65
2020	CH-03	35	30	18	8	4	4	1	69	13	74
2020	CH-04	50	31	5	10	2	2	0	83	12	42
2020	CH-05	71	29	0	0	0	0	0	100	0	21

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	23	39	20	12	4	2	0	63	17	205
2020	CH-02	22	38	20	15	5	0	0	60	20	65
2020	CH-03	15	45	19	13	4	4	0	63	18	75
2020	CH-04	31	33	19	10	7	0	0	64	17	42
2020	CH-05	41	32	23	5	0	0	0	73	5	22
2019	CH	23	41	19	12	5	1	0	64	17	222
2019	CH-02	21	45	13	16	5	0	0	66	21	80
2019	CH-03	19	41	20	11	8	1	0	61	19	75
2019	CH-04	19	38	27	14	3	0	0	57	16	37
2018	CH	26	36	17	12	7	2	1	64	19	196
2018	CH-02	26	35	15	12	8	2	2	63	21	65
2018	CH-03	23	35	21	12	8	2	0	58	20	66
2018	CH-04	20	43	15	13	8	3	0	64	21	40
2018	CH-05	45	27	18	9	0	0	0	73	9	22
2017	CH	24	43	15	11	5	1	1	69	16	209
2017	CH-02	32	46	14	4	1	0	1	79	6	69
2017	CH-03	19	38	15	16	9	3	1	59	26	74
2017	CH-04	29	39	14	14	3	0	0	68	17	34
2017	CH-05	18	47	22	13	0	0	0	65	13	22

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	21	59	14	7	0	0	79	7	29
2020	CH-05	21	63	5	11	0	0	84	11	19
2019	CH	31	38	16	6	3	6	76	7	32
2019	CH-05	36	45	14	5	0	0	82	5	22

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	28	23	26	12	10	0	0	51	22	206
2020	CH-02	12	26	31	20	11	0	0	38	31	65
2020	CH-03	32	21	27	7	12	0	1	54	19	75
2020	CH-04	33	21	23	16	7	0	0	53	23	43
2020	CH-05	50	23	18	0	5	5	0	76	5	22

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	26	32	24	11	6	0	2	58	17	206
2020	CH-02	22	28	25	18	8	0	0	49	26	65
2020	CH-03	32	33	17	7	7	0	4	68	14	75
2020	CH-04	23	33	30	7	7	0	0	56	14	43
2020	CH-05	23	32	32	9	0	0	5	57	10	22
2019	CH	19	31	23	12	14	0	1	51	26	222
2019	CH-02	15	35	19	19	13	0	0	50	31	80
2019	CH-03	27	27	21	5	16	0	4	56	22	75
2019	CH-04	14	27	24	16	19	0	0	41	35	37
2018	CH	10	24	32	16	17	0	2	35	33	197
2018	CH-02	8	31	22	11	26	0	3	40	38	65
2018	CH-03	13	19	36	19	10	0	1	33	30	67
2018	CH-04	5	25	40	20	10	0	0	30	30	40
2018	CH-05	14	23	36	9	18	0	0	36	27	22
2017	CH	14	24	22	18	18	1	4	40	38	208
2017	CH-02	17	23	18	19	22	0	1	41	41	69
2017	CH-03	9	29	25	16	15	3	4	41	32	74
2017	CH-04	17	23	20	9	25	0	6	43	36	34
2017	CH-05	13	22	22	30	9	0	4	37	40	22

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	12	20	34	20	12	0	1	33	32	205
2020	CH-02	18	18	35	18	9	0	0	37	28	65
2020	CH-03	12	27	31	15	13	0	3	40	29	75
2020	CH-04	7	17	40	21	14	0	0	24	36	42
2020	CH-05	5	14	32	32	14	0	5	19	48	22
2019	CH	14	29	27	15	14	0	1	44	29	222
2019	CH-02	14	38	26	13	9	0	1	52	22	80
2019	CH-03	17	28	24	13	16	0	1	46	30	75
2019	CH-04	3	16	35	22	24	0	0	19	46	37
2018	CH	10	26	36	17	11	0	1	36	28	197
2018	CH-02	12	29	34	14	9	0	2	42	23	65
2018	CH-03	13	25	33	16	12	0	0	39	28	67
2018	CH-04	3	20	48	18	13	0	0	23	30	40
2018	CH-05	5	27	32	23	14	0	0	32	36	22
2017	CH	12	24	31	20	11	0	1	37	32	209
2017	CH-02	14	27	31	14	13	0	0	42	27	69
2017	CH-03	13	22	25	25	10	1	3	37	37	74
2017	CH-04	0	28	35	29	9	0	0	28	37	34
2017	CH-05	13	26	35	16	9	0	0	40	25	22

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	20	37	25	9	7	0	2	58	16	205
2020	CH-02	31	38	17	6	6	0	2	70	13	65
2020	CH-03	20	40	24	11	3	0	3	62	14	75
2020	CH-04	7	36	36	10	12	0	0	43	21	42
2020	CH-05	14	23	32	14	14	0	5	38	29	22
2019	CH	20	33	22	13	9	0	2	55	22	220
2019	CH-02	28	32	20	11	5	1	3	62	17	79
2019	CH-03	21	31	20	13	11	0	4	54	25	75
2019	CH-04	5	35	22	24	14	0	0	41	38	37
2018	CH	13	38	28	9	10	1	2	53	19	194
2018	CH-02	19	44	27	2	8	0	2	63	10	64
2018	CH-03	18	36	21	8	14	0	3	56	22	66
2018	CH-04	5	33	31	18	10	3	0	39	29	39
2018	CH-05	0	36	41	18	5	0	0	36	23	22
2017	CH	19	33	26	12	6	2	3	54	19	209
2017	CH-02	20	44	26	4	4	0	1	65	9	69
2017	CH-03	22	24	24	13	6	3	8	52	22	74
2017	CH-04	11	29	29	20	12	0	0	40	31	34
2017	CH-05	4	48	25	22	0	0	0	53	22	22

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	20	25	23	20	9	2	2	46	30	204
2020	CH-02	28	25	18	18	8	0	3	54	27	65
2020	CH-03	19	31	21	16	5	5	3	54	23	75
2020	CH-04	15	15	32	29	10	0	0	29	39	41
2020	CH-05	14	23	27	14	23	0	0	36	36	22
2019	CH	24	28	20	14	11	2	1	53	26	221
2019	CH-02	36	25	24	6	6	1	1	63	13	80
2019	CH-03	17	27	21	16	12	4	3	47	30	75
2019	CH-04	11	19	22	27	22	0	0	30	49	37
2018	CH	18	31	22	15	13	0	2	50	28	196
2018	CH-02	25	30	25	11	8	0	2	56	19	64
2018	CH-03	19	33	16	9	19	0	3	54	29	67
2018	CH-04	8	25	30	25	13	0	0	33	38	40
2018	CH-05	14	36	18	23	9	0	0	50	32	22
2017	CH	15	25	27	18	12	2	1	41	31	209
2017	CH-02	14	32	29	15	7	0	3	48	23	69
2017	CH-03	15	24	17	24	16	4	1	40	41	74
2017	CH-04	11	26	34	12	14	3	0	38	27	34
2017	CH-05	13	22	26	22	16	0	0	35	38	22

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	35	30	21	8	1	0	3	68	10	204
2020	CH-02	46	28	15	8	0	0	3	76	8	65
2020	CH-03	38	36	16	5	1	0	3	76	7	74
2020	CH-04	24	26	31	10	2	2	5	54	13	42
2020	CH-05	14	27	36	14	5	0	5	43	19	22
2019	CH	46	25	10	5	6	1	8	78	11	220
2019	CH-02	58	24	3	6	4	0	6	87	11	80
2019	CH-03	47	19	15	3	4	1	11	75	8	74
2019	CH-04	24	35	16	8	11	0	5	63	20	37
2018	CH	46	26	8	3	4	1	13	83	8	196
2018	CH-02	55	25	9	0	3	0	8	86	3	64
2018	CH-03	51	15	4	4	3	1	21	85	10	67
2018	CH-04	40	28	10	3	5	0	15	79	9	40
2018	CH-05	18	55	9	9	5	0	5	76	14	22
2017	CH	40	27	16	2	5	0	10	75	8	209
2017	CH-02	52	25	12	3	1	0	7	83	5	69
2017	CH-03	35	28	11	3	5	1	17	78	9	74
2017	CH-04	43	17	20	3	9	0	9	66	13	34
2017	CH-05	22	47	26	0	4	0	0	69	4	22

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	20	29	29	13	8	0	0	50	21	205
2020	CH-02	23	32	26	12	6	0	0	55	18	65
2020	CH-03	22	34	27	8	7	1	1	57	15	74
2020	CH-04	9	23	35	19	14	0	0	33	33	43
2020	CH-05	27	18	32	14	9	0	0	45	23	22
2019	CH	32	35	17	7	6	1	2	69	13	221
2019	CH-02	39	37	14	4	5	1	0	77	9	79
2019	CH-03	35	32	16	7	5	0	5	70	13	75
2019	CH-04	16	41	22	11	11	0	0	57	22	37
2018	CH	29	33	20	8	9	0	1	63	16	196
2018	CH-02	33	39	11	8	9	0	0	72	17	64
2018	CH-03	39	21	22	6	9	0	3	62	15	67
2018	CH-04	18	35	30	10	8	0	0	53	18	40
2018	CH-05	9	50	23	9	9	0	0	59	18	22
2017	CH	25	38	20	9	8	0	0	63	17	207
2017	CH-02	32	40	16	6	6	0	0	72	12	68
2017	CH-03	24	38	19	8	9	1	1	63	17	74
2017	CH-04	25	23	23	20	9	0	0	48	29	34
2017	CH-05	13	52	26	4	4	0	0	65	9	22

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	25	24	20	12	9	9	54	24	206
2020	CH-02	31	29	17	11	3	9	66	15	65
2020	CH-03	25	28	12	13	12	9	59	28	75
2020	CH-04	19	7	35	19	14	7	28	35	43
2020	CH-05	18	27	32	0	9	14	53	11	22

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	23	39	23	9	2	1	2	65	12	205
2020	CH-02	26	38	15	12	3	2	3	68	16	65
2020	CH-03	25	37	27	7	3	0	1	64	9	75
2020	CH-04	19	38	31	7	0	2	2	60	8	42
2020	CH-05	18	45	18	14	0	0	5	67	14	22
2019	CH	22	37	27	8	3	1	1	61	11	219
2019	CH-02	27	38	24	5	5	0	0	65	10	78
2019	CH-03	17	39	29	7	1	3	4	60	9	75
2019	CH-04	19	30	30	19	3	0	0	49	22	37
2018	CH	20	38	29	7	4	1	1	59	11	197
2018	CH-02	17	45	29	3	5	2	0	63	8	65
2018	CH-03	19	31	31	9	4	1	3	53	14	67
2018	CH-04	25	38	25	10	3	0	0	63	13	40
2018	CH-05	23	36	32	5	5	0	0	59	9	22
2017	CH	22	32	28	11	4	2	2	56	15	207
2017	CH-02	32	35	23	4	3	1	0	69	7	68
2017	CH-03	17	35	28	12	2	1	4	55	15	74
2017	CH-04	22	29	35	12	3	0	0	51	14	34
2017	CH-05	9	31	35	16	9	0	0	40	25	22

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	22	37	26	10	2	0	1	60	13	205
2020	CH-02	32	37	22	8	2	0	0	69	9	65
2020	CH-03	19	39	23	15	1	1	3	60	17	75
2020	CH-04	17	38	38	5	2	0	0	55	7	42
2020	CH-05	18	27	32	14	9	0	0	45	23	22
2019	CH	20	39	24	12	4	0	1	59	17	220
2019	CH-02	25	42	24	5	4	0	0	67	9	79
2019	CH-03	17	47	19	11	3	0	4	67	14	75
2019	CH-04	5	27	32	32	3	0	0	32	35	37
2018	CH	22	30	30	11	4	1	2	54	16	197
2018	CH-02	26	32	26	9	3	2	2	60	13	65
2018	CH-03	22	30	31	9	4	1	1	54	14	67
2018	CH-04	18	30	30	15	5	0	3	49	21	40
2018	CH-05	14	32	36	14	5	0	0	45	18	22
2017	CH	19	38	22	13	5	1	3	59	18	204
2017	CH-02	23	45	18	6	5	0	3	70	11	66
2017	CH-03	21	34	22	14	3	1	4	59	18	74
2017	CH-04	12	45	23	17	0	3	0	58	18	34
2017	CH-05	13	26	31	21	9	0	0	40	30	22

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	33	33	20	11	1	0	2	67	13	204
2020	CH-02	38	29	15	15	2	0	0	68	17	65
2020	CH-03	34	32	20	9	1	0	3	68	11	74
2020	CH-04	26	36	29	5	2	0	2	63	7	42
2020	CH-05	27	36	18	14	0	0	5	67	14	22
2019	CH	32	31	20	12	3	0	2	65	15	220
2019	CH-02	37	32	22	8	3	0	0	68	10	79
2019	CH-03	28	32	16	14	4	0	5	64	19	74
2019	CH-04	16	35	19	27	3	0	0	51	30	37
2018	CH	28	36	23	8	3	1	2	65	11	196
2018	CH-02	29	35	25	5	3	2	2	67	8	65
2018	CH-03	25	37	25	3	4	1	3	66	8	67
2018	CH-04	20	43	15	20	3	0	0	63	23	40
2018	CH-05	43	29	19	10	0	0	0	71	10	21
2017	CH	26	38	20	8	5	1	3	67	13	207
2017	CH-02	31	43	15	4	3	1	3	77	8	68
2017	CH-03	24	41	20	4	4	3	5	70	9	74
2017	CH-04	26	28	32	9	6	0	0	54	14	34
2017	CH-05	22	31	18	25	4	0	0	53	30	22

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	36	29	18	9	8	0	0	65	17	205
2020	CH-02	32	29	17	14	8	0	0	62	22	65
2020	CH-03	35	27	21	7	11	0	0	61	17	75
2020	CH-04	38	31	14	10	5	2	0	71	15	42
2020	CH-05	50	27	14	5	5	0	0	77	9	22
2019	CH	37	31	14	8	8	0	1	69	16	220
2019	CH-02	41	28	14	6	10	0	0	69	17	78
2019	CH-03	32	33	11	11	9	1	3	68	21	75
2019	CH-04	32	30	22	11	5	0	0	62	16	37

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	29	29	25	13	4	1	58	17	206
2020	CH-02	32	23	17	17	9	2	56	27	65
2020	CH-03	23	33	32	11	0	1	57	11	75
2020	CH-04	30	28	23	14	5	0	58	19	43
2020	CH-05	36	36	23	5	0	0	73	5	22

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	14	38	32	11	3	0	1	52	15	204
2020	CH-02	18	35	31	11	3	0	2	55	14	65
2020	CH-03	16	32	38	11	1	0	1	49	12	74
2020	CH-04	10	48	24	10	10	0	0	57	19	42
2020	CH-05	5	41	36	18	0	0	0	45	18	22
2019	CH	27	34	22	9	5	1	2	63	14	221
2019	CH-02	37	37	16	8	3	0	0	73	10	79
2019	CH-03	23	37	19	8	5	1	7	65	14	75
2019	CH-04	11	32	32	16	8	0	0	43	24	37
2018	CH	28	35	20	11	4	2	1	64	15	196
2018	CH-02	34	35	17	11	2	2	0	70	13	65
2018	CH-03	32	33	17	11	3	2	3	68	14	66
2018	CH-04	10	43	23	15	8	3	0	54	23	40
2018	CH-05	27	32	27	9	5	0	0	59	14	22
2017	CH	29	29	23	10	4	1	3	61	15	206
2017	CH-02	32	32	28	6	1	0	0	65	7	68
2017	CH-03	32	24	20	12	3	3	7	62	16	73
2017	CH-04	26	31	17	14	12	0	0	57	26	34
2017	CH-05	18	40	26	9	8	0	0	57	16	22

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	30	34	20	10	5	0	0	65	15	204
2020	CH-02	28	38	17	13	5	0	0	66	17	64
2020	CH-03	28	27	23	12	7	1	1	57	19	74
2020	CH-04	35	42	16	5	2	0	0	77	7	43
2020	CH-05	36	36	23	0	5	0	0	73	5	22
2019	CH	44	28	15	7	2	0	3	75	10	218
2019	CH-02	56	24	11	8	1	0	0	80	9	79
2019	CH-03	38	26	16	10	3	0	7	69	13	73
2019	CH-04	31	42	14	6	6	0	3	74	11	36
2018	CH	49	24	12	5	5	2	4	77	10	197
2018	CH-02	58	26	9	2	3	2	0	86	5	65
2018	CH-03	36	25	12	9	6	3	9	69	17	67
2018	CH-04	50	23	15	3	8	0	3	74	10	40
2018	CH-05	55	18	18	5	0	0	5	76	5	22
2017	CH	41	28	15	5	7	1	4	72	12	209
2017	CH-02	48	27	16	3	4	0	1	77	7	69
2017	CH-03	33	25	15	9	10	3	5	63	21	74
2017	CH-04	38	39	14	3	3	0	3	79	6	34
2017	CH-05	47	18	22	4	4	0	4	68	9	22

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	28	37	21	8	3	0	2	67	11	205
2020	CH-02	43	32	12	5	5	0	3	78	10	65
2020	CH-03	22	35	26	12	1	1	3	59	14	74
2020	CH-04	16	49	28	2	5	0	0	65	7	43
2020	CH-05	32	32	23	14	0	0	0	64	14	22

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	59	21	5	3	2	1	8	88	6	204
2020	CH-02	66	20	2	2	3	0	8	93	5	65
2020	CH-03	51	21	8	7	3	1	10	80	11	73
2020	CH-04	58	23	5	2	2	2	7	90	5	43
2020	CH-05	73	14	5	0	0	0	9	95	0	22
2019	CH	72	14	4	1	1	0	9	94	3	219
2019	CH-02	79	16	3	0	1	0	1	96	1	77
2019	CH-03	65	13	4	0	1	0	16	94	2	75
2019	CH-04	62	11	8	5	3	0	11	82	9	37
2018	CH	66	14	4	3	3	1	10	90	6	197
2018	CH-02	74	17	2	2	2	2	3	95	3	65
2018	CH-03	52	13	6	3	6	0	19	81	11	67
2018	CH-04	65	15	5	3	3	0	10	89	6	40
2018	CH-05	86	5	0	5	0	0	5	95	5	22

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	75	9	3	4	2	0	5	89	7	202
2020	CH-02	80	6	0	6	5	0	3	89	11	64
2020	CH-03	63	15	7	1	3	1	10	88	5	72
2020	CH-04	81	7	5	7	0	0	0	88	7	43
2020	CH-05	86	5	0	5	0	0	5	95	5	22
2019	CH	73	12	5	3	4	1	2	87	8	218
2019	CH-02	78	14	1	0	8	0	0	91	8	80
2019	CH-03	68	9	8	8	3	3	1	80	11	74
2019	CH-04	69	17	8	0	3	0	3	89	3	36
2018	CH	65	15	6	3	3	2	7	88	6	196
2018	CH-02	64	20	5	3	3	2	3	89	7	64
2018	CH-03	61	10	10	1	3	3	10	83	5	67
2018	CH-04	68	13	5	3	3	0	10	89	6	40
2018	CH-05	73	23	0	5	0	0	0	95	5	22
2017	CH	67	13	5	4	4	0	7	87	8	209
2017	CH-02	74	12	4	1	3	0	6	91	5	69
2017	CH-03	59	13	5	5	5	1	11	82	12	74
2017	CH-04	71	20	6	3	0	0	0	91	3	34
2017	CH-05	57	18	4	8	4	0	9	82	13	22

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	62	20	10	3	1	0	3	86	4	204
2020	CH-02	59	23	8	5	3	0	2	84	8	64
2020	CH-03	62	16	11	1	0	1	8	87	1	74
2020	CH-04	65	21	9	5	0	0	0	86	5	43
2020	CH-05	64	23	14	0	0	0	0	86	0	22
2019	CH	54	27	12	4	2	0	1	82	6	219
2019	CH-02	50	30	13	4	4	0	0	80	8	80
2019	CH-03	61	22	8	8	0	0	1	84	8	74
2019	CH-04	53	28	19	0	0	0	0	81	0	36
2018	CH	47	35	10	3	3	1	2	84	6	195
2018	CH-02	38	42	9	5	5	2	0	81	9	65
2018	CH-03	56	26	8	5	0	2	5	87	5	66
2018	CH-04	43	43	10	0	5	0	0	85	5	40
2018	CH-05	48	33	19	0	0	0	0	81	0	21
2017	CH	53	27	9	4	3	0	5	84	7	209
2017	CH-02	52	29	7	7	0	0	4	85	8	69
2017	CH-03	54	24	10	3	3	0	7	83	6	74
2017	CH-04	55	34	6	0	3	0	3	91	3	34
2017	CH-05	44	25	13	9	4	0	4	72	14	22

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	61	20	6	4	5	1	3	84	9	204
2020	CH-02	61	22	5	0	11	0	2	84	11	64
2020	CH-03	58	19	7	4	4	3	5	84	9	74
2020	CH-04	56	23	9	9	0	0	2	81	10	43
2020	CH-05	77	14	5	5	0	0	0	91	5	22
2019	CH	60	19	13	2	5	0	1	80	7	218
2019	CH-02	65	20	6	0	9	0	0	85	9	80
2019	CH-03	60	14	12	5	5	0	3	76	11	73
2019	CH-04	42	33	22	3	0	0	0	75	3	36
2018	CH	49	27	9	7	5	1	2	78	13	195
2018	CH-02	47	33	13	3	2	2	2	82	5	64
2018	CH-03	48	28	4	6	9	0	4	80	16	67
2018	CH-04	43	23	10	20	5	0	0	65	25	40
2018	CH-05	67	19	10	0	5	0	0	86	5	21
2017	CH	53	23	11	5	4	0	5	80	9	209
2017	CH-02	58	26	7	1	1	0	6	89	3	69
2017	CH-03	50	17	14	5	4	1	8	74	10	74
2017	CH-04	57	26	9	3	6	0	0	83	9	34
2017	CH-05	40	26	13	16	0	0	4	69	17	22

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	57	10	3	1	1	0	28	92	3	203
2020	CH-02	69	3	2	0	2	0	25	96	2	64
2020	CH-03	52	5	3	0	0	1	38	95	0	73
2020	CH-04	58	12	2	5	0	0	23	91	6	43
2020	CH-05	32	41	14	0	5	0	9	80	5	22
2019	CH	57	12	5	0	1	0	25	92	2	219
2019	CH-02	65	14	1	0	1	0	19	97	2	80
2019	CH-03	50	11	1	0	0	0	38	98	0	74
2019	CH-04	58	6	8	0	0	0	28	88	0	36
2018	CH	46	15	4	0	1	1	34	94	1	196
2018	CH-02	51	12	0	0	0	2	35	100	0	65
2018	CH-03	52	9	1	0	0	0	37	98	0	67
2018	CH-04	38	15	5	0	0	0	43	91	0	40
2018	CH-05	24	48	19	0	5	0	5	75	5	21
2017	CH	46	13	4	1	1	0	35	91	3	209
2017	CH-02	55	9	1	0	0	0	35	98	0	69
2017	CH-03	45	12	0	1	0	0	42	98	2	74
2017	CH-04	35	12	6	0	0	0	48	89	0	34
2017	CH-05	35	35	21	4	0	0	4	74	5	22

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	71	18	3	1	0	0	5	95	2	206
2020	CH-02	78	12	2	2	2	0	5	95	3	65
2020	CH-03	69	16	4	1	0	0	9	94	1	75
2020	CH-04	67	23	7	0	0	0	2	93	0	43
2020	CH-05	68	32	0	0	0	0	0	100	0	22
2019	CH	68	16	4	2	1	0	9	92	4	218
2019	CH-02	80	9	4	0	3	0	5	93	3	79
2019	CH-03	62	14	4	1	0	0	19	93	2	74
2019	CH-04	61	28	6	6	0	0	0	89	6	36
2018	CH	64	19	7	1	0	1	9	92	1	195
2018	CH-02	68	15	5	0	0	2	11	95	0	65
2018	CH-03	63	21	6	0	0	0	10	93	0	67
2018	CH-04	53	28	10	0	0	0	10	89	0	40
2018	CH-05	75	15	5	5	0	0	0	90	5	20
2017	CH	64	16	5	2	1	1	11	91	3	208
2017	CH-02	73	12	3	1	0	0	12	95	2	69
2017	CH-03	60	13	5	2	1	3	16	89	4	74
2017	CH-04	62	15	17	0	3	0	3	79	3	33
2017	CH-05	62	34	0	0	0	0	4	100	0	22

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	64	16	4	3	8	0	4	84	11	203
2020	CH-02	55	12	8	6	17	0	2	69	23	65
2020	CH-03	58	23	5	3	4	0	7	87	7	73
2020	CH-04	76	14	0	0	5	0	5	95	5	42
2020	CH-05	91	9	0	0	0	0	0	100	0	22
2019	CH	64	13	6	5	9	0	3	80	14	218
2019	CH-02	50	9	8	9	24	0	1	59	33	80
2019	CH-03	68	16	8	3	0	0	4	89	3	73
2019	CH-04	75	22	0	3	0	0	0	97	3	36
2018	CH	64	14	10	2	4	2	5	84	6	196
2018	CH-02	63	12	11	5	3	2	5	80	8	65
2018	CH-03	52	16	13	1	6	4	6	77	8	67
2018	CH-04	73	13	8	0	0	0	8	92	0	40
2018	CH-05	86	10	0	0	5	0	0	95	5	21
2017	CH	56	21	7	4	5	1	6	83	9	209
2017	CH-02	49	20	10	7	7	0	6	74	15	69
2017	CH-03	54	25	8	3	3	0	8	86	6	74
2017	CH-04	60	26	3	3	3	0	6	91	6	34
2017	CH-05	74	18	0	4	0	0	4	95	5	22

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	40	33	14	7	3	0	3	75	11	206
2020	CH-02	35	31	18	9	6	0	0	66	15	65
2020	CH-03	39	33	12	8	1	0	7	77	10	75
2020	CH-04	37	42	14	2	5	0	0	79	7	43
2020	CH-05	59	18	9	5	0	0	9	85	5	22
2019	CH	51	29	12	4	1	0	2	83	5	218
2019	CH-02	56	21	15	4	3	0	1	78	6	80
2019	CH-03	48	38	10	1	0	0	3	89	1	73
2019	CH-04	39	39	11	11	0	0	0	78	11	36
2018	CH	46	32	12	5	1	1	3	81	6	196
2018	CH-02	45	31	11	9	2	2	2	78	11	65
2018	CH-03	51	28	9	3	1	0	7	85	5	67
2018	CH-04	28	45	23	3	0	3	0	74	3	40
2018	CH-05	67	24	10	0	0	0	0	90	0	21
2017	CH	44	35	10	5	1	0	5	83	6	208
2017	CH-02	43	33	17	3	1	0	1	78	4	69
2017	CH-03	41	31	11	5	1	1	9	80	7	74
2017	CH-04	33	50	6	9	0	0	3	85	9	33
2017	CH-05	69	22	0	4	0	0	4	95	5	22

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	17	42	26	11	2	0	60	14	205
2020	CH-02	11	37	31	18	3	0	48	22	65
2020	CH-03	21	49	17	8	3	1	72	11	75
2020	CH-04	19	37	35	9	0	0	56	9	43
2020	CH-05	19	43	29	5	5	0	62	10	21

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	7	29	46	13	4	0	0	37	17	205
2020	CH-02	11	26	46	14	3	0	0	37	17	65
2020	CH-03	7	28	49	8	7	0	1	36	15	74
2020	CH-04	7	30	47	14	2	0	0	37	16	43
2020	CH-05	0	36	36	23	5	0	0	36	27	22
2019	CH	14	34	34	12	5	1	0	49	17	222
2019	CH-02	19	36	31	8	5	1	0	56	13	80
2019	CH-03	13	35	33	11	7	1	0	49	18	75
2019	CH-04	5	27	43	24	0	0	0	32	24	37
2018	CH	11	35	39	11	6	0	0	45	16	197
2018	CH-02	17	34	32	12	5	0	0	51	17	65
2018	CH-03	7	36	40	9	7	0	0	43	16	67
2018	CH-04	8	40	38	10	5	0	0	48	15	40
2018	CH-05	9	27	45	14	5	0	0	36	18	22
2017	CH	8	33	42	10	5	0	2	42	15	208
2017	CH-02	7	45	41	4	3	0	0	52	7	69
2017	CH-03	7	22	46	17	3	0	5	30	21	74
2017	CH-04	15	32	32	9	12	0	0	47	21	33
2017	CH-05	4	31	52	4	9	0	0	35	13	22

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	7	21	43	23	6	0	0	29	28	204
2020	CH-02	6	28	32	28	6	0	0	34	34	65
2020	CH-03	5	12	53	23	5	0	1	29	18	74
2020	CH-04	7	23	44	16	9	0	0	26	30	43
2020	CH-05	14	29	38	19	0	0	0	19	43	21
2019	CH	6	13	46	23	12	0	0	35	19	221
2019	CH-02	8	9	41	26	16	0	0	43	16	80
2019	CH-03	5	11	49	23	11	1	0	34	16	74
2019	CH-04	3	24	57	11	3	0	3	14	28	37
2018	CH	6	15	45	23	11	0	0	34	21	194
2018	CH-02	8	14	38	23	17	0	0	41	22	64
2018	CH-03	5	20	46	20	9	0	0	29	25	65
2018	CH-04	5	13	53	25	5	0	0	30	18	40
2018	CH-05	5	5	55	27	9	0	0	36	9	22
2017	CH	5	10	49	24	11	0	1	35	15	209
2017	CH-02	3	1	46	35	14	0	0	49	4	69
2017	CH-03	4	12	54	14	13	0	3	28	16	74
2017	CH-04	12	14	42	23	9	0	0	32	26	34
2017	CH-05	0	13	52	31	4	0	0	35	13	22

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	28	47	25	0	62	38	206
2020	CH-02	34	46	20	0	58	42	65
2020	CH-03	27	47	25	1	64	36	75
2020	CH-04	23	47	30	0	67	33	43
2020	CH-05	27	45	27	0	63	38	22

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CH	33	67	58
2020	CH-02	50	50	22
2020	CH-03	35	65	20

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	43	18	17	4	4	2	11	70	10	206
2020	CH-02	38	23	22	3	3	3	8	69	7	65
2020	CH-03	43	17	11	5	4	3	17	75	12	75
2020	CH-04	40	14	28	5	7	0	7	58	13	43
2020	CH-05	64	14	9	0	0	5	9	89	0	22
2019	CH	45	17	15	7	6	0	9	68	15	218
2019	CH-02	44	22	14	6	6	0	8	71	14	79
2019	CH-03	49	14	14	5	7	0	12	71	14	74
2019	CH-04	41	16	19	16	3	0	5	60	20	37
2018	CH	38	14	18	10	5	3	11	60	18	195
2018	CH-02	35	18	22	6	6	3	9	61	14	65
2018	CH-03	34	14	15	14	3	5	15	60	21	65
2018	CH-04	43	8	15	18	5	0	13	57	26	40
2018	CH-05	50	14	18	0	9	5	5	70	10	22

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	10	16	17	24	22	3	7	29	52	58
2020	CH-02	14	18	18	18	27	0	5	33	48	22
2020	CH-03	10	10	10	20	30	10	10	25	63	20

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CH	10	9	19	24	38	19	62	58
2020	CH-02	9	14	18	14	45	23	59	22
2020	CH-03	10	10	15	25	40	20	65	20

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for Health Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - CH

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence