2020 Public Service Employee Survey Results by Theme for Health Canada by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 41 11 6 3 0 0 80 9 4702
2020 Term 48 36 9 6 2 0 0 84 8 375
2020 Casual 57 31 5 2 5 0 0 88 7 86
2019 Indeterminate (permanent) 38 40 11 7 4 0 0 78 11 4758
2019 Term 42 39 11 5 3 0 0 81 8 422
2019 Casual 52 24 14 7 3 0 0 76 10 63
2019 Student 34 43 15 6 2 0 0 77 8 159
2018 Indeterminate (permanent) 35 42 11 7 5 0 0 77 11 3900
2018 Term 45 39 10 4 1 0 0 85 5 280
2018 Student 34 47 6 10 3 0 0 80 14 86
2017 Indeterminate (permanent) 33 43 10 8 5 0 0 77 13 5412
2017 Term 42 40 12 4 2 0 0 82 6 350
2017 Casual 41 37 9 10 3 0 0 78 13 117
2017 Student 42 40 10 4 5 0 0 82 9 105
2014 Indeterminate (permanent) 29 45 11 10 6 0 0 74 16 6114
2014 Term 36 41 12 7 3 0 0 77 11 377
2014 Casual 48 37 10 3 1 0 0 85 4 65
2014 Student 30 58 7 1 4 0 0 88 5 70

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 38 11 8 4 0 0 76 13 4671
2020 Term 47 35 9 5 4 0 0 82 9 375
2020 Casual 57 28 8 3 4 0 0 85 7 86
2019 Indeterminate (permanent) 36 37 12 10 6 0 0 73 15 4748
2019 Term 38 38 10 10 4 0 0 76 14 421
2019 Casual 53 28 12 4 3 0 0 80 7 63
2019 Student 50 31 10 8 1 0 0 81 9 159
2018 Indeterminate (permanent) 33 37 13 10 7 0 0 71 17 3920
2018 Term 44 34 12 6 3 1 0 79 8 280
2018 Student 44 36 8 6 5 1 0 81 11 86
2017 Indeterminate (permanent) 30 37 12 12 9 0 0 67 21 5405
2017 Term 42 37 13 5 4 0 0 79 8 348
2017 Casual 37 42 10 10 1 0 1 79 11 116
2017 Student 46 36 13 2 4 0 0 82 6 105

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 33 9 3 1 0 0 87 4 4667
2020 Term 59 30 6 4 1 0 0 89 5 374
2020 Casual 62 22 9 2 5 0 0 84 7 85
2019 Indeterminate (permanent) 53 33 9 3 2 0 0 86 5 4736
2019 Term 57 28 9 4 2 0 0 85 5 421
2019 Casual 60 26 9 3 2 0 0 86 5 62
2019 Student 47 31 16 6 1 0 0 78 6 158
2018 Indeterminate (permanent) 50 35 10 3 2 0 0 85 5 3896
2018 Term 56 32 9 2 1 0 0 89 3 279
2018 Student 42 38 13 6 1 0 0 80 7 85
2017 Indeterminate (permanent) 52 35 9 3 2 0 0 87 5 5401
2017 Term 60 30 8 1 1 0 0 89 2 349
2017 Casual 54 27 10 8 1 0 0 81 9 116
2017 Student 48 33 14 0 4 0 0 82 4 105
2014 Indeterminate (permanent) 58 30 7 3 1 0 0 89 4 6111
2014 Term 65 25 8 2 1 0 0 90 2 377
2014 Casual 74 18 8 0 0 0 0 92 0 65
2014 Student 61 32 6 1 0 0 0 93 1 70

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 38 9 5 2 0 0 83 7 4703
2020 Term 59 30 7 3 2 0 0 89 5 374
2020 Casual 64 23 7 1 5 0 0 87 6 86
2019 Indeterminate (permanent) 43 39 10 6 2 0 0 82 8 4764
2019 Term 53 33 8 4 2 0 0 86 7 423
2019 Casual 51 35 4 4 3 2 0 88 8 63
2019 Student 43 42 7 5 3 0 0 86 8 159
2018 Indeterminate (permanent) 39 41 10 6 3 0 0 81 9 3918
2018 Term 54 33 8 3 1 0 0 87 4 281
2018 Student 39 45 9 2 4 1 0 85 6 85
2017 Indeterminate (permanent) 39 40 11 6 4 0 0 79 10 5392
2017 Term 52 35 9 2 2 0 0 87 4 348
2017 Casual 54 34 9 3 1 0 0 88 3 115
2017 Student 50 34 6 5 4 1 0 85 9 105
2014 Indeterminate (permanent) 37 40 11 7 4 0 0 78 11 6114
2014 Term 47 38 9 4 2 0 0 85 6 377
2014 Casual 67 21 6 5 0 0 0 88 5 65
2014 Student 50 34 8 5 3 0 0 84 8 70

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 33 13 5 3 1 0 78 9 4685
2020 Term 62 26 8 2 1 1 0 88 3 372
2020 Casual 68 19 6 3 1 2 0 89 5 85
2019 Indeterminate (permanent) 39 34 16 7 4 1 0 74 11 4752
2019 Term 55 29 9 4 3 0 0 84 7 420
2019 Casual 64 25 5 3 2 2 0 90 5 62
2019 Student 62 24 9 3 1 1 0 87 4 157
2018 Indeterminate (permanent) 36 34 18 7 5 1 0 71 11 3907
2018 Term 58 26 8 6 2 0 0 83 8 280
2018 Student 62 25 8 1 2 1 0 88 4 85
2017 Indeterminate (permanent) 32 34 17 9 7 1 0 67 16 5402
2017 Term 52 28 13 5 2 0 0 80 7 349
2017 Casual 51 31 13 4 1 0 0 82 5 116
2017 Student 71 20 7 0 2 0 0 91 2 105
2014 Indeterminate (permanent) 25 37 18 11 8 1 0 63 19 6115
2014 Term 39 35 15 6 6 0 0 74 11 377
2014 Casual 43 35 9 10 3 0 0 78 13 65
2014 Student 56 30 10 1 3 0 0 86 5 70

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 35 12 6 3 0 0 79 8 4666
2020 Term 58 29 9 3 1 0 0 87 4 370
2020 Casual 73 20 2 1 1 2 0 96 2 86
2019 Indeterminate (permanent) 37 37 15 7 3 0 0 74 10 4722
2019 Term 52 30 10 6 2 0 0 82 8 417
2019 Casual 64 26 4 3 2 2 0 91 5 62
2019 Student 61 29 6 2 1 0 0 90 3 155
2018 Indeterminate (permanent) 35 37 15 8 4 0 0 73 12 3890
2018 Term 55 32 6 5 2 0 0 87 7 278
2018 Student 58 28 6 5 1 1 0 88 6 81
2017 Indeterminate (permanent) 32 37 16 9 6 0 0 69 15 5412
2017 Term 52 31 11 4 2 0 0 83 6 350
2017 Casual 50 30 14 6 0 0 0 80 6 116
2017 Student 70 19 7 2 2 0 0 89 4 105
2014 Indeterminate (permanent) 25 39 17 12 7 0 0 64 19 6117
2014 Term 40 34 13 8 6 0 0 74 13 376
2014 Casual 44 41 7 6 2 1 0 85 7 64
2014 Student 56 32 4 5 3 0 0 88 8 70

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 25 17 9 5 3 0 68 14 4698
2020 Term 48 25 18 4 3 2 1 75 7 374
2020 Casual 55 11 16 8 1 5 4 73 10 85
2019 Indeterminate (permanent) 35 27 19 10 6 3 0 63 17 4766
2019 Term 42 21 18 8 7 3 0 66 15 422
2019 Casual 45 25 15 7 3 3 3 74 10 61
2019 Student 42 19 22 4 6 5 2 65 12 158
2018 Indeterminate (permanent) 32 27 20 10 7 4 0 62 18 3920
2018 Term 44 25 13 8 7 3 1 72 15 280
2018 Student 38 18 20 7 6 7 4 63 15 84
2017 Indeterminate (permanent) 29 26 18 12 10 4 0 58 23 5403
2017 Term 42 24 16 8 5 5 0 70 14 350
2017 Casual 41 18 18 8 5 9 1 65 15 115
2017 Student 42 22 16 9 2 7 2 70 12 105
2014 Indeterminate (permanent) 25 26 20 14 11 4 0 53 26 6118
2014 Term 36 27 16 11 7 3 1 65 19 377
2014 Casual 46 24 15 5 4 1 4 75 10 65
2014 Student 38 24 9 11 7 9 1 70 20 70
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 25 12 4 2 1 2 82 6 4693
2020 Term 41 29 13 3 3 3 7 79 6 372
2020 Casual 55 18 7 2 1 6 11 87 4 86
2019 Indeterminate (permanent) 52 26 12 4 3 1 2 81 7 4759
2019 Term 40 29 14 5 4 2 7 75 10 422
2019 Casual 47 22 8 8 3 0 11 78 12 63
2019 Student 44 25 16 8 2 1 5 72 11 158

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 52 29 9 6 3 0 0 82 9 4698
2020 Term 56 29 8 4 1 1 0 87 5 375
2020 Casual 67 23 3 2 2 1 2 93 5 86
2020 Student 61 23 6 6 0 0 5 87 6 66
2019 Indeterminate (permanent) 49 29 9 8 4 1 0 79 12 4743
2019 Term 52 27 8 6 5 1 1 81 11 421
2019 Casual 69 18 7 3 3 0 0 87 6 63
2019 Student 57 27 8 5 1 1 1 86 6 158
2018 Indeterminate (permanent) 47 31 9 8 4 1 0 78 12 3878
2018 Term 56 27 8 6 0 3 0 86 6 276
2018 Student 54 35 5 4 2 0 1 89 6 84
2017 Indeterminate (permanent) 44 32 9 9 6 1 0 77 15 5409
2017 Term 53 31 6 5 4 0 1 85 9 350
2017 Casual 54 27 8 6 1 2 2 85 8 117
2017 Student 55 28 5 6 2 1 3 87 8 104
2014 Indeterminate (permanent) 41 34 10 9 6 1 0 75 16 6112
2014 Term 49 32 8 6 4 1 1 82 10 377
2014 Casual 58 23 13 4 1 0 0 81 5 65
2014 Student 60 23 8 7 1 1 1 85 8 70

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 59 25 8 5 3 0 0 84 8 4708
2020 Term 65 23 8 2 2 0 0 88 4 374
2020 Casual 72 21 3 0 3 0 0 93 3 86
2019 Indeterminate (permanent) 55 26 8 6 4 0 0 82 10 4764
2019 Term 63 22 8 5 2 0 0 84 8 421
2019 Casual 74 16 4 1 5 0 0 90 6 63
2019 Student 61 31 3 3 1 0 0 92 4 158
2018 Indeterminate (permanent) 50 27 10 7 5 0 0 78 12 3898
2018 Term 59 23 8 6 2 1 0 83 8 279
2018 Student 65 23 5 5 2 0 0 88 7 86
2017 Indeterminate (permanent) 51 26 10 7 6 0 0 77 13 5400
2017 Term 56 26 10 4 3 0 0 82 7 350
2017 Casual 68 17 8 3 3 0 0 86 6 117
2017 Student 63 24 7 5 1 0 1 87 6 105
2014 Indeterminate (permanent) 47 28 10 8 6 0 0 76 14 6111
2014 Term 57 28 7 3 4 1 0 86 7 377
2014 Casual 71 19 8 1 1 0 0 89 3 65
2014 Student 66 25 5 3 1 0 0 91 5 70

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 31 12 6 3 7 0 77 10 4706
2020 Term 58 20 8 2 1 9 1 88 3 373
2020 Casual 63 16 8 1 1 10 0 88 3 86
2019 Indeterminate (permanent) 31 34 15 9 5 6 0 69 15 4756
2019 Term 46 27 10 4 2 10 0 82 7 422
2019 Casual 70 16 3 3 0 8 0 93 4 62
2019 Student 58 22 8 3 0 9 0 88 3 158
2018 Indeterminate (permanent) 28 31 17 9 6 8 0 65 16 3926
2018 Term 50 23 8 6 3 9 1 81 10 278
2018 Student 53 23 5 0 5 12 2 89 5 86
2017 Indeterminate (permanent) 25 33 16 11 7 8 0 63 20 5415
2017 Term 40 28 10 5 4 13 0 79 10 350
2017 Casual 47 22 7 5 1 11 7 84 7 117
2017 Student 57 22 7 3 1 10 1 88 4 105
2014 Indeterminate (permanent) 22 33 18 11 6 10 0 61 19 6113
2014 Term 34 30 14 7 5 9 1 71 13 375
2014 Casual 40 26 14 1 4 13 1 77 7 65
2014 Student 46 23 8 6 2 15 0 81 10 70

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 34 15 8 5 2 0 72 13 4690
2020 Term 55 28 8 2 2 4 1 87 4 375
2020 Casual 66 17 8 2 2 4 1 87 5 86
2019 Indeterminate (permanent) 28 34 18 12 6 2 0 63 18 4741
2019 Term 43 31 11 7 3 6 1 78 10 422
2019 Casual 64 21 5 3 2 6 0 90 5 62
2019 Student 54 26 8 3 2 7 0 86 5 157
2018 Indeterminate (permanent) 25 33 18 14 7 2 0 60 22 3913
2018 Term 48 26 9 7 4 5 2 78 12 280
2018 Student 51 27 5 1 5 9 2 88 7 85
2017 Indeterminate (permanent) 21 33 18 14 10 3 0 56 25 5410
2017 Term 40 28 14 5 5 7 0 74 11 349
2017 Casual 42 22 12 10 1 6 7 73 13 117
2017 Student 58 25 6 3 3 5 0 88 6 104
2014 Indeterminate (permanent) 18 32 22 15 10 3 0 52 26 6107
2014 Term 31 33 16 10 7 3 0 66 17 374
2014 Casual 43 24 14 3 7 9 0 74 11 65
2014 Student 40 35 10 5 5 5 1 79 10 70

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 36 18 12 6 5 0 63 18 4691
2020 Term 41 30 12 5 2 8 1 79 8 373
2020 Casual 50 24 11 2 2 9 1 83 5 85
2019 Indeterminate (permanent) 19 32 21 15 7 5 0 54 24 4738
2019 Term 30 30 16 8 5 10 1 67 15 422
2019 Casual 48 25 10 7 2 9 0 79 10 62
2019 Student 45 24 13 6 1 11 0 78 8 157
2018 Indeterminate (permanent) 17 31 21 17 8 6 0 51 27 3910
2018 Term 34 25 14 9 6 10 1 66 18 280
2018 Student 38 23 11 2 5 18 4 77 9 84
2017 Indeterminate (permanent) 14 30 21 17 11 6 0 47 30 5409
2017 Term 30 27 15 14 5 10 0 63 21 347
2017 Casual 37 22 10 9 4 18 1 73 15 117
2017 Student 46 27 7 5 4 9 3 83 10 105
2014 Indeterminate (permanent) 12 28 23 19 11 6 0 43 33 6113
2014 Term 21 31 17 13 8 8 1 57 24 375
2014 Casual 32 22 17 9 7 13 0 62 19 65
2014 Student 33 29 9 10 5 14 1 73 17 70

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 23 38 17 14 6 2 0 62 21 4704
2020 Term 37 38 12 5 4 3 1 78 10 375
2020 Casual 51 28 8 6 2 3 1 82 9 86
2019 Indeterminate (permanent) 18 33 19 18 10 2 0 53 28 4749
2019 Term 28 29 17 14 6 6 1 60 21 423
2019 Casual 43 30 12 8 3 4 0 76 12 62
2019 Student 43 25 13 8 1 11 0 76 9 157
2018 Indeterminate (permanent) 16 32 18 20 11 3 0 49 32 3922
2018 Term 30 29 13 15 7 5 1 63 24 279
2018 Student 39 21 11 8 5 14 2 72 15 85
2017 Indeterminate (permanent) 14 31 18 19 14 4 0 47 33 5413
2017 Term 27 32 17 12 7 6 0 62 20 349
2017 Casual 37 23 12 8 3 16 0 72 14 117
2017 Student 46 24 9 8 3 9 1 78 12 105
2014 Indeterminate (permanent) 13 30 19 20 14 3 0 45 35 6110
2014 Term 23 29 19 16 9 3 1 54 26 375
2014 Casual 27 27 13 17 8 7 0 58 28 65
2014 Student 32 36 13 3 5 10 1 77 9 69
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 38 12 10 5 0 0 74 14 4695
2020 Term 47 34 10 5 3 0 1 81 8 375
2020 Casual 61 26 6 1 4 2 0 89 5 86
2019 Indeterminate (permanent) 30 38 13 12 7 0 0 68 19 4761
2019 Term 39 33 13 8 6 0 0 73 14 421
2019 Casual 48 31 10 9 0 2 0 80 9 63
2019 Student 52 35 6 6 1 0 0 87 6 159
2018 Indeterminate (permanent) 29 34 15 12 8 0 0 64 20 3914
2018 Term 42 35 15 3 4 1 1 78 7 279
2018 Student 44 37 14 3 0 0 1 82 4 86
2017 Indeterminate (permanent) 26 35 15 13 10 0 0 62 23 5414
2017 Term 38 36 13 7 4 1 0 76 11 350
2017 Casual 37 34 20 7 3 0 0 70 9 117
2017 Student 48 40 5 6 1 0 0 88 7 105
2014 Indeterminate (permanent) 22 35 17 15 10 0 0 58 25 6115
2014 Term 35 35 13 11 6 0 0 71 17 377
2014 Casual 41 41 4 9 5 0 0 82 14 65
2014 Student 40 45 4 6 5 0 0 85 11 70

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 42 9 8 3 0 0 80 10 4675
2020 Term 50 36 6 5 3 0 0 86 8 374
2020 Casual 48 33 8 9 3 0 0 80 12 85
2019 Indeterminate (permanent) 36 42 10 8 3 0 0 78 12 4738
2019 Term 46 39 8 6 2 0 0 85 7 420
2019 Casual 39 42 16 2 2 0 0 80 4 63
2019 Student 39 42 11 6 2 0 0 81 8 158
2018 Indeterminate (permanent) 35 40 12 9 4 0 0 75 13 3913
2018 Term 48 36 9 5 2 0 0 84 7 280
2018 Student 45 36 7 8 2 0 1 82 11 85
2017 Indeterminate (permanent) 33 42 11 10 5 0 0 74 15 5409
2017 Term 40 42 8 6 3 1 0 82 9 349
2017 Casual 35 44 9 5 1 6 1 84 6 116
2017 Student 44 38 10 6 2 0 0 82 8 105

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 31 10 7 3 0 0 80 10 4688
2020 Term 53 32 8 5 2 0 1 85 7 373
2020 Casual 59 22 7 4 4 1 2 84 9 86
2019 Indeterminate (permanent) 46 31 10 7 5 1 0 78 12 4757
2019 Term 46 30 11 6 5 1 1 78 11 421
2019 Casual 66 14 14 1 3 0 1 82 5 63
2019 Student 56 32 4 7 1 1 0 89 8 158
2018 Indeterminate (permanent) 42 34 11 8 4 1 1 76 13 3895
2018 Term 51 29 11 5 1 2 1 83 6 279
2018 Student 44 41 8 4 1 0 2 87 5 85
2017 Indeterminate (permanent) 43 32 10 8 6 0 0 76 14 5415
2017 Term 47 29 12 6 4 1 1 78 10 350
2017 Casual 50 21 17 4 1 3 3 76 6 117
2017 Student 53 29 7 2 6 0 4 85 8 103
2014 Indeterminate (permanent) 39 34 11 9 6 1 0 74 15 6116
2014 Term 43 37 9 7 3 1 1 81 10 377
2014 Casual 57 18 14 7 1 3 0 77 8 65
2014 Student 58 30 5 7 0 0 0 88 7 70

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 40 12 10 3 0 1 75 12 4678
2020 Term 42 39 8 9 2 0 1 81 11 374
2020 Casual 49 31 7 7 4 0 1 81 12 85
2019 Indeterminate (permanent) 30 39 12 13 4 0 0 70 18 4747
2019 Term 34 39 10 13 4 0 0 74 17 422
2019 Casual 39 40 7 5 5 1 4 83 10 63
2019 Student 41 39 10 6 3 0 1 81 9 157
2018 Indeterminate (permanent) 26 45 11 12 4 0 0 72 17 3912
2018 Term 34 42 7 12 4 0 1 77 16 280
2018 Student 35 41 12 7 2 0 2 78 10 85
2017 Indeterminate (permanent) 27 39 12 14 7 0 0 66 22 5412
2017 Term 27 41 12 14 5 0 1 69 19 350
2017 Casual 36 38 10 9 4 1 2 76 13 116
2017 Student 47 34 7 7 4 1 0 82 11 105
2014 Indeterminate (permanent) 21 39 14 17 8 0 0 61 25 6114
2014 Term 30 36 10 16 8 0 0 66 24 377
2014 Casual 35 35 9 14 4 0 1 72 19 65
2014 Student 36 38 9 13 3 0 0 75 16 70

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 24 11 6 4 1 1 79 10 4682
2020 Term 61 22 7 3 2 2 2 87 5 375
2020 Casual 65 17 6 0 5 5 2 89 5 86

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 35 19 12 7 2 0 61 20 4680
2020 Term 41 32 15 4 2 5 1 77 6 372
2020 Casual 51 27 10 2 1 7 1 85 4 86
2019 Indeterminate (permanent) 21 33 19 16 10 2 0 55 26 4753
2019 Term 29 33 15 11 8 4 0 64 20 421
2019 Casual 42 27 16 5 3 7 0 74 9 62
2019 Student 41 34 13 3 1 8 0 82 5 158
2018 Indeterminate (permanent) 20 33 19 15 11 2 0 54 27 3905
2018 Term 30 31 14 13 5 6 1 65 20 280
2018 Student 41 31 12 5 2 6 3 79 8 86
2017 Indeterminate (permanent) 21 33 16 16 12 2 0 55 29 5401
2017 Term 33 30 15 10 5 6 0 67 16 349
2017 Casual 39 17 17 11 4 8 5 64 16 116
2017 Student 54 29 7 2 2 5 2 89 4 105
2014 Indeterminate (permanent) 16 29 18 20 15 2 0 46 35 6115
2014 Term 25 29 17 12 10 5 2 58 23 377
2014 Casual 36 15 8 13 7 14 8 65 25 65
2014 Student 33 30 15 5 4 9 5 73 10 70

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 22 28 16 16 14 2 2 52 31 4703
2020 Term 32 27 16 8 5 7 4 67 15 375
2020 Casual 37 22 13 4 2 10 12 76 8 85
2019 Indeterminate (permanent) 20 27 16 16 17 2 1 49 35 4766
2019 Term 25 26 16 15 12 4 2 54 29 422
2019 Casual 28 24 21 6 12 4 5 58 20 62
2019 Student 35 31 13 6 1 8 6 77 7 157
2018 Indeterminate (permanent) 17 29 16 17 18 2 1 47 36 3907
2018 Term 21 30 14 15 10 6 3 56 28 279
2018 Student 25 35 11 0 6 9 14 78 8 85
2017 Indeterminate (permanent) 17 25 15 18 22 2 1 43 41 5404
2017 Term 26 24 14 12 12 8 4 57 27 349
2017 Casual 31 14 14 5 15 8 14 57 25 115
2017 Student 46 20 10 1 4 11 8 82 6 103
2014 Indeterminate (permanent) 12 23 15 20 26 2 2 36 48 6115
2014 Term 18 23 15 16 20 6 3 45 39 377
2014 Casual 18 9 9 8 22 4 30 40 46 64
2014 Student 15 12 14 14 13 11 22 39 40 69

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 24 15 7 5 1 3 71 13 4709
2020 Term 51 26 10 4 1 1 8 84 5 375
2020 Casual 50 26 6 3 2 0 13 87 7 85
2019 Indeterminate (permanent) 48 26 14 5 4 1 3 77 9 4755
2019 Term 59 20 9 4 2 1 5 84 6 422
2019 Casual 52 24 10 0 0 3 11 88 0 62
2019 Student 65 20 3 1 1 1 9 94 2 156

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 26 16 6 4 1 3 74 10 4701
2020 Term 48 26 13 4 1 1 6 80 6 374
2020 Casual 62 15 4 5 2 2 9 87 9 86
2019 Indeterminate (permanent) 43 26 16 6 4 1 2 72 11 4752
2019 Term 41 26 17 5 3 3 5 73 9 423
2019 Casual 46 26 5 4 5 4 10 85 10 62
2019 Student 57 22 8 2 1 2 8 88 4 155

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 74 9 5 2 2 4 4 90 5 4691
2020 Term 79 6 3 1 1 3 6 93 3 373
2020 Casual 82 6 1 1 0 2 7 98 1 86
2019 Indeterminate (permanent) 73 9 5 2 3 4 3 89 6 4746
2019 Term 80 7 2 1 2 3 5 94 3 420
2019 Casual 80 6 0 0 2 3 9 98 2 62
2019 Student 84 4 1 0 1 1 10 98 1 153

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 73 11 4 2 1 2 7 92 3 4692
2020 Term 69 12 3 2 1 2 11 93 3 373
2020 Casual 81 9 0 0 0 1 9 100 0 86
2019 Indeterminate (permanent) 77 7 3 1 1 2 9 94 3 4747
2019 Term 78 7 3 1 2 1 9 95 2 422
2019 Casual 77 4 2 0 2 2 13 96 2 62
2019 Student 79 5 1 1 1 1 13 98 1 155

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 40 11 8 4 0 0 76 12 4667
2020 Term 43 36 11 7 2 1 1 80 9 375
2020 Casual 51 28 12 4 4 0 1 79 8 86
2019 Indeterminate (permanent) 34 40 12 9 5 0 0 73 15 4736
2019 Term 31 40 17 7 5 0 0 72 12 421
2019 Casual 44 32 9 5 3 7 0 81 9 63
2019 Student 44 38 13 4 1 0 1 82 5 158
2018 Indeterminate (permanent) 30 41 13 10 5 0 0 71 16 3909
2018 Term 41 36 12 6 3 1 1 78 9 279
2018 Student 34 41 13 6 5 1 0 76 11 85
2017 Indeterminate (permanent) 30 41 11 11 7 0 0 71 17 5396
2017 Term 41 39 9 7 4 0 0 80 11 349
2017 Casual 40 34 10 9 4 2 1 76 14 117
2017 Student 47 30 13 5 2 0 3 80 7 105
2014 Indeterminate (permanent) 21 43 13 14 9 0 0 64 23 6119
2014 Term 29 41 12 11 6 0 0 71 17 377
2014 Casual 30 45 8 11 6 0 0 75 17 65
2014 Student 36 40 14 5 3 0 1 78 8 70

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 36 13 8 4 0 0 75 12 4688
2020 Term 47 30 14 6 2 1 0 78 8 374
2020 Casual 59 21 13 1 4 0 1 81 5 86
2019 Indeterminate (permanent) 37 35 15 8 5 0 0 72 13 4755
2019 Term 37 34 16 7 4 0 1 72 12 422
2019 Casual 45 31 14 4 3 2 0 79 7 62
2019 Student 54 22 18 4 1 0 2 77 5 158
2018 Indeterminate (permanent) 35 34 15 10 6 0 0 69 16 3889
2018 Term 41 31 17 7 3 1 0 73 10 279
2018 Student 42 38 11 2 6 1 0 81 8 84
2017 Indeterminate (permanent) 34 35 14 10 7 0 0 69 17 5406
2017 Term 44 32 12 8 3 0 1 77 11 348
2017 Casual 41 26 19 9 2 1 1 69 12 117
2017 Student 52 35 6 4 3 0 0 87 7 105
2014 Indeterminate (permanent) 28 37 15 12 8 0 0 65 20 6119
2014 Term 35 37 15 7 5 0 0 73 13 376
2014 Casual 40 35 12 7 7 0 0 75 13 65
2014 Student 45 25 16 4 5 2 2 74 9 70

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 42 11 8 3 0 0 79 10 4678
2020 Term 49 36 8 5 1 1 0 86 7 373
2020 Casual 58 26 9 2 4 0 0 85 6 86
2019 Indeterminate (permanent) 34 40 13 9 4 0 1 75 13 4683
2019 Term 41 37 12 7 2 0 1 79 9 419
2019 Casual 46 43 1 4 3 2 0 91 8 63
2019 Student 46 39 11 2 1 2 0 86 3 158
2018 Indeterminate (permanent) 33 36 15 11 5 0 0 69 16 3908
2018 Term 45 32 13 5 4 0 1 78 9 281
2018 Student 37 43 9 6 1 2 1 83 7 86
2017 Indeterminate (permanent) 32 36 14 11 6 0 0 69 17 5396
2017 Term 43 38 10 7 1 0 0 82 8 349
2017 Casual 42 34 11 11 1 0 1 77 12 116
2017 Student 55 32 5 2 3 0 3 90 5 105
2014 Indeterminate (permanent) 26 39 15 12 7 0 0 66 19 6114
2014 Term 38 38 12 7 5 0 0 77 12 376
2014 Casual 47 34 11 4 4 0 0 81 8 65
2014 Student 40 43 9 3 0 5 1 87 3 70

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 22 44 18 8 3 4 0 70 11 4688
2020 Term 34 42 12 4 1 5 1 81 5 373
2020 Casual 49 32 12 0 1 3 3 87 1 86
2019 Indeterminate (permanent) 20 42 20 10 4 4 0 65 14 4756
2019 Term 23 42 16 8 3 7 1 70 13 422
2019 Casual 35 44 7 3 5 5 2 84 8 62
2019 Student 34 40 12 7 1 3 3 78 9 157
2018 Indeterminate (permanent) 20 37 23 10 6 3 0 59 17 3914
2018 Term 25 42 17 5 3 7 1 73 9 280
2018 Student 33 34 15 4 2 8 4 76 7 85
2017 Indeterminate (permanent) 19 36 21 12 7 5 0 58 21 5404
2017 Term 29 32 20 8 4 7 1 66 13 350
2017 Casual 26 32 17 7 6 11 1 66 15 115
2017 Student 45 31 11 2 3 4 4 83 5 105

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 32 10 9 4 0 0 77 13 4683
2020 Term 52 31 11 3 2 0 1 84 5 375
2020 Casual 61 25 8 3 3 0 0 86 6 86
2019 Indeterminate (permanent) 48 31 9 7 5 0 0 80 11 4748
2019 Term 56 28 8 5 2 1 0 84 7 422
2019 Casual 63 15 11 7 2 0 1 79 9 63
2019 Student 68 19 9 2 1 1 1 88 3 159
2018 Indeterminate (permanent) 46 33 9 8 4 0 0 79 12 3908
2018 Term 51 33 8 3 2 1 2 87 5 279
2018 Student 51 24 19 2 0 1 2 78 2 86
2017 Indeterminate (permanent) 43 32 9 9 6 0 0 76 15 5405
2017 Term 52 30 9 3 5 1 0 83 8 349
2017 Casual 57 23 10 5 3 2 1 81 8 117
2017 Student 61 27 4 3 3 0 2 90 6 105
2014 Indeterminate (permanent) 37 35 11 9 7 0 0 73 16 6112
2014 Term 48 32 10 6 3 0 1 81 9 377
2014 Casual 47 26 18 3 4 0 1 74 7 65
2014 Student 46 33 17 3 0 1 1 80 3 70

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 32 20 10 8 0 0 63 18 4676
2020 Term 51 31 11 6 1 0 0 82 7 371
2020 Casual 49 39 8 0 2 1 1 89 2 86
2019 Indeterminate (permanent) 35 34 18 8 5 0 0 69 13 4732
2019 Term 48 34 11 4 2 0 0 83 6 422
2019 Casual 75 17 2 3 1 0 0 93 5 63
2019 Student 72 23 5 0 0 0 0 95 0 158
2018 Indeterminate (permanent) 33 34 18 9 6 0 1 68 14 3931
2018 Term 55 27 9 5 2 0 1 83 7 280
2018 Student 65 28 5 1 0 0 1 94 1 85
2017 Indeterminate (permanent) 32 37 16 8 5 0 1 70 13 5412
2017 Term 44 37 11 5 2 0 1 82 7 349
2017 Casual 55 25 15 2 2 0 0 81 4 117
2017 Student 62 36 2 0 0 0 0 98 0 105
2014 Indeterminate (permanent) 31 37 19 8 5 0 1 69 13 6116
2014 Term 46 34 13 5 2 0 0 81 6 377
2014 Casual 47 37 12 1 1 0 0 85 3 65
2014 Student 63 21 4 2 7 0 2 87 9 70

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 42 58 4707
2020 Term 40 60 375
2020 Casual 34 66 85

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 60 17 7 2 1 4 9 89 4 4704
2020 Term 56 18 7 1 1 4 13 90 2 373
2020 Casual 59 13 2 1 0 11 13 95 2 86

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Indeterminate (permanent) 25 38 37 4708
2020 Term 19 40 41 374
2020 Casual 25 35 41 86
2019 Indeterminate (permanent) 29 35 36 4773
2019 Term 25 31 44 423
2019 Casual 44 24 32 63
2019 Student 58 9 32 158
2018 Indeterminate (permanent) 29 35 37 3923
2018 Term 29 38 33 281
2018 Student 40 15 45 86
2017 Indeterminate (permanent) 31 35 34 5410
2017 Term 21 38 41 347
2017 Casual 44 26 30 116
2017 Student 47 17 36 105
2014 Indeterminate (permanent) 29 35 36 6120
2014 Term 26 32 41 376
2014 Casual 51 30 19 65
2014 Student 56 14 30 70

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Indeterminate (permanent) 13 43 34 3 1 6 1186
2020 Term 2 26 30 7 31 5 68
2020 Casual 11 14 0 10 66 0 20
2019 Indeterminate (permanent) 11 40 38 3 1 8 1395
2019 Term 4 29 23 4 32 8 105
2019 Casual 3 15 0 0 74 8 27
2019 Student 0 1 3 4 91 0 92
2018 Indeterminate (permanent) 14 38 39 4 0 5 1125
2018 Term 4 20 23 4 42 8 77
2018 Student 0 0 0 3 97 0 34
2017 Indeterminate (permanent) 13 34 38 7 0 8 1672
2017 Term 5 21 25 6 30 13 79
2017 Casual 0 7 9 7 72 5 54
2017 Student 0 2 0 0 98 0 49
2014 Indeterminate (permanent) 11 32 41 9 9999 8 1804
2014 Term 12 21 34 10 9999 23 99
2014 Casual 20 8 9 13 9999 50 37
2014 Student 0 18 5 19 9999 58 40
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 52 37 7 3 1 0 0 89 4 4672
2020 Term 59 31 5 2 2 0 0 91 4 375
2020 Casual 60 28 3 4 4 0 0 88 8 84
2019 Indeterminate (permanent) 47 39 8 5 2 0 0 85 6 4739
2019 Term 54 34 7 4 2 0 0 88 6 420
2019 Casual 62 23 7 5 2 1 0 86 6 63
2019 Student 48 38 6 7 1 0 0 86 8 159
2018 Indeterminate (permanent) 47 39 7 4 2 0 0 87 6 3923
2018 Term 56 32 9 1 0 1 0 89 2 279
2018 Student 51 33 3 9 2 1 0 85 12 86
2017 Indeterminate (permanent) 41 40 9 6 3 1 0 82 9 5406
2017 Term 53 37 7 3 0 1 0 90 3 350
2017 Casual 52 31 4 9 3 0 0 84 12 117
2017 Student 58 26 8 4 3 0 1 85 7 105
2014 Indeterminate (permanent) 38 42 11 6 3 0 0 80 9 6113
2014 Term 45 40 10 4 1 0 0 85 5 376
2014 Casual 54 31 11 1 1 1 0 86 3 65
2014 Student 49 34 11 6 0 0 0 83 6 70

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 46 16 6 2 1 0 76 8 4703
2020 Term 40 43 9 4 1 2 0 85 6 375
2020 Casual 51 37 8 2 0 2 0 89 3 86
2019 Indeterminate (permanent) 27 43 18 8 2 1 0 71 11 4762
2019 Term 35 41 12 7 2 3 0 79 9 421
2019 Casual 40 41 15 2 0 1 0 82 2 62
2019 Student 37 42 13 4 1 3 0 82 5 158
2018 Indeterminate (permanent) 24 43 18 9 3 1 0 69 13 3907
2018 Term 41 37 14 4 3 2 0 79 7 279
2018 Student 41 36 11 8 4 0 0 78 12 85
2017 Indeterminate (permanent) 24 42 17 10 5 2 0 67 15 5406
2017 Term 36 41 14 4 3 1 1 78 7 348
2017 Casual 39 33 14 4 6 4 1 75 10 117
2017 Student 47 41 7 1 1 4 0 91 2 105
2014 Indeterminate (permanent) 22 42 19 10 5 2 0 65 15 6116
2014 Term 31 42 15 8 3 2 0 74 11 376
2014 Casual 36 34 15 4 3 8 0 76 7 64
2014 Student 30 42 11 8 0 8 0 79 9 70

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 9 24 38 20 8 0 1 28 33 4702
2020 Term 5 15 33 28 15 2 3 45 20 374
2020 Casual 0 18 25 27 21 4 4 53 20 86
2019 Indeterminate (permanent) 10 23 37 20 8 1 1 28 34 4758
2019 Term 8 19 32 23 16 1 2 40 27 422
2019 Casual 4 12 29 27 20 4 3 52 17 63
2019 Student 1 14 31 28 23 1 1 53 16 158
2018 Indeterminate (permanent) 10 25 37 19 7 1 1 27 35 3921
2018 Term 7 16 28 23 15 6 6 43 25 280
2018 Student 2 14 33 22 17 4 8 44 19 83
2017 Indeterminate (permanent) 11 25 37 17 7 1 3 24 38 5390
2017 Term 6 16 35 25 11 2 5 39 23 344
2017 Casual 2 13 39 24 17 2 4 43 16 117
2017 Student 4 10 30 26 25 1 4 54 14 105
2014 Indeterminate (permanent) 11 28 38 15 5 1 2 21 41 6095
2014 Term 9 21 38 19 9 2 3 29 31 375
2014 Casual 3 11 46 26 10 0 4 38 14 65
2014 Student 2 20 41 19 11 2 5 32 24 70

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 6 14 27 32 17 2 2 51 21 4684
2020 Term 4 8 22 28 31 4 4 64 12 374
2020 Casual 1 7 11 26 40 7 6 77 10 84
2019 Indeterminate (permanent) 8 16 30 27 15 2 2 44 25 4742
2019 Term 9 14 19 28 23 6 2 55 25 422
2019 Casual 6 4 24 22 30 10 3 61 12 63
2019 Student 2 6 17 28 39 5 3 73 9 155
2018 Indeterminate (permanent) 9 17 31 27 13 2 2 42 26 3897
2018 Term 9 9 21 21 25 10 6 55 20 280
2018 Student 1 10 12 24 36 6 11 72 13 83
2017 Indeterminate (permanent) 11 19 30 22 12 2 4 36 32 5376
2017 Term 9 12 28 23 19 4 5 46 23 346
2017 Casual 3 10 21 28 28 4 6 62 14 116
2017 Student 3 7 16 27 38 3 7 72 10 105
2014 Indeterminate (permanent) 13 22 31 20 9 2 2 31 37 6090
2014 Term 15 17 28 21 12 3 4 36 34 374
2014 Casual 12 16 18 23 18 9 5 47 32 64
2014 Student 3 17 17 26 27 7 4 59 22 70

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 15 23 34 17 8 1 1 26 39 4686
2020 Term 7 15 24 26 20 5 4 50 24 374
2020 Casual 5 10 25 20 29 7 4 55 17 86
2019 Indeterminate (permanent) 19 26 29 15 8 1 2 24 46 4742
2019 Term 12 21 28 18 14 4 3 34 36 423
2019 Casual 10 14 23 13 15 16 8 38 32 62
2019 Student 9 13 25 20 25 5 4 49 24 158
2018 Indeterminate (permanent) 20 26 30 15 7 1 2 22 47 3906
2018 Term 14 19 25 19 12 4 7 35 37 278
2017 Indeterminate (permanent) 22 26 28 13 7 1 3 20 50 5384
2017 Term 14 16 30 19 10 4 7 32 34 347
2017 Casual 8 15 29 23 13 6 5 41 26 117
2017 Student 11 20 21 12 26 6 5 42 34 104
2014 Indeterminate (permanent) 27 29 25 11 4 1 2 16 58 6090
2014 Term 21 22 26 17 7 3 4 26 46 374
2014 Casual 15 11 38 10 17 5 4 30 28 65
2014 Student 24 10 25 12 11 8 9 28 41 69

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 10 19 35 24 10 0 1 35 29 4676
2020 Term 2 8 20 34 31 2 4 68 10 372
2020 Casual 0 3 18 32 38 4 4 76 4 86
2019 Indeterminate (permanent) 9 18 35 24 11 1 1 36 28 4729
2019 Term 4 9 23 31 29 1 3 63 13 423
2019 Casual 1 6 5 32 45 5 5 87 8 63
2019 Student 1 1 13 28 54 1 3 85 1 156
2018 Indeterminate (permanent) 11 19 35 23 10 1 1 34 31 3891
2018 Term 7 9 20 28 26 3 7 60 17 279
2017 Indeterminate (permanent) 11 18 34 23 10 1 3 34 31 5364
2017 Term 5 10 24 33 19 3 6 58 16 341
2017 Casual 4 12 18 31 28 2 5 64 18 117
2017 Student 0 11 12 35 37 1 5 76 11 104
2014 Indeterminate (permanent) 11 21 36 22 7 1 2 30 33 6086
2014 Term 5 12 26 36 16 2 3 55 18 374
2014 Casual 3 10 28 28 25 0 5 57 13 65
2014 Student 0 1 22 37 37 1 3 77 1 70

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 13 22 30 22 11 1 2 33 36 4695
2020 Term 5 11 18 31 27 4 5 64 17 373
2020 Casual 1 7 16 21 43 6 6 72 10 86
2019 Indeterminate (permanent) 14 22 29 20 11 1 2 32 38 4747
2019 Term 7 10 19 25 31 2 5 61 18 423
2019 Casual 1 1 14 27 37 13 7 79 4 63
2019 Student 2 8 13 24 47 2 4 76 11 158
2018 Indeterminate (permanent) 16 25 30 18 8 1 2 27 42 3908
2018 Term 10 14 17 22 20 7 10 51 28 279
2018 Student 1 8 17 27 31 4 12 69 11 83
2017 Indeterminate (permanent) 20 24 28 16 8 2 3 24 46 5387
2017 Term 9 14 21 28 18 3 7 51 25 344
2017 Casual 5 6 25 25 28 4 7 60 12 117
2017 Student 0 11 14 27 37 5 6 72 12 105
2014 Indeterminate (permanent) 24 27 27 13 5 1 2 19 52 6100
2014 Term 17 17 29 20 11 2 5 33 36 372
2014 Casual 10 18 21 16 29 1 6 48 30 63
2014 Student 6 8 15 26 35 4 7 68 15 70

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 8 16 29 28 15 2 2 45 25 4667
2020 Term 4 7 20 24 30 10 5 62 14 372
2020 Casual 2 6 14 18 41 14 6 73 10 85
2019 Indeterminate (permanent) 10 18 30 24 13 2 2 39 29 4740
2019 Term 8 13 19 21 28 6 5 55 23 420
2019 Casual 6 10 12 13 29 25 5 59 23 63
2019 Student 3 11 12 18 43 8 6 71 15 157
2018 Indeterminate (permanent) 12 19 28 25 12 2 2 38 32 3900
2018 Term 10 12 19 20 21 8 9 50 27 278
2018 Student 0 5 14 17 36 14 13 73 7 83
2017 Indeterminate (permanent) 13 19 29 21 11 2 4 34 34 5386
2017 Term 10 15 26 19 18 6 6 42 28 347
2017 Casual 4 15 20 23 17 8 14 51 23 117
2017 Student 1 7 20 20 33 10 9 65 10 105
2014 Indeterminate (permanent) 12 18 28 25 11 2 4 39 31 6092
2014 Term 13 19 24 22 12 4 6 38 35 375
2014 Casual 8 9 16 22 26 13 5 59 22 65
2014 Student 5 9 17 26 29 9 5 64 16 69

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 11 22 34 21 9 2 1 31 34 4677
2020 Term 6 12 26 24 25 4 4 53 19 371
2020 Casual 1 9 26 22 27 9 5 58 12 86
2019 Indeterminate (permanent) 15 23 33 17 9 2 2 27 39 4739
2019 Term 9 17 26 20 19 5 4 43 28 422
2019 Casual 2 9 28 17 19 15 10 49 14 63
2019 Student 5 11 22 22 30 6 4 58 18 157
2018 Indeterminate (permanent) 16 24 33 15 7 2 2 24 42 3915
2018 Term 9 18 19 22 15 7 11 45 32 281
2017 Indeterminate (permanent) 18 24 33 13 7 2 3 21 44 5389
2017 Term 10 15 31 20 13 5 6 37 29 346
2017 Casual 7 16 26 21 17 6 7 45 26 117
2017 Student 3 12 34 19 22 6 5 46 16 105
2014 Indeterminate (permanent) 22 26 30 12 6 2 3 19 50 6097
2014 Term 15 18 31 18 10 3 5 30 36 375
2014 Casual 13 11 25 19 18 4 11 43 28 65
2014 Student 14 16 20 20 18 8 4 44 33 69

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 5 15 39 29 11 0 1 40 20 4695
2020 Term 4 11 35 30 18 2 2 49 15 373
2020 Casual 0 14 28 29 21 3 5 55 15 86
2019 Indeterminate (permanent) 9 20 37 22 10 1 2 33 29 4752
2019 Term 5 15 30 27 20 2 2 48 21 421
2019 Casual 3 10 34 21 24 4 4 48 15 63
2019 Student 3 16 27 27 25 1 1 53 19 157

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 40 21 13 4 3 0 60 18 4659
2020 Term 36 35 14 5 3 6 1 76 9 375
2020 Casual 42 32 7 7 1 11 0 83 9 86
2019 Indeterminate (permanent) 14 35 23 18 6 3 0 51 25 4739
2019 Term 22 37 17 11 5 8 1 64 17 419
2019 Casual 29 33 12 11 2 8 4 71 15 60
2019 Student 30 34 20 8 1 8 0 69 10 158

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 28 8 7 4 1 0 80 12 4691
2020 Term 62 23 6 5 2 2 1 88 6 373
2020 Casual 71 19 2 3 2 2 1 93 5 84
2019 Indeterminate (permanent) 47 28 8 10 6 1 0 76 16 4749
2019 Term 52 27 9 8 4 0 0 79 12 423
2019 Casual 72 14 5 7 1 0 0 86 9 63
2019 Student 63 25 3 5 2 2 0 90 7 158
2018 Indeterminate (permanent) 43 31 8 10 7 1 0 74 17 3904
2018 Term 53 28 8 8 2 1 0 82 10 279
2018 Student 66 24 3 1 3 1 0 92 5 86
2017 Indeterminate (permanent) 42 29 9 10 8 1 0 72 19 5409
2017 Term 54 26 7 6 5 2 0 81 12 350
2017 Casual 59 20 5 13 1 2 0 81 14 117
2017 Student 66 24 5 4 1 0 0 90 5 105
2014 Indeterminate (permanent) 41 30 9 11 8 1 0 71 19 6114
2014 Term 49 30 8 7 5 0 0 80 13 377
2014 Casual 64 25 4 4 3 0 1 89 7 65
2014 Student 55 22 8 9 1 5 1 81 10 70

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 59 30 5 4 2 0 0 88 6 4675
2020 Term 70 24 4 2 0 0 0 94 2 373
2020 Casual 77 19 3 0 1 0 0 96 1 84
2019 Indeterminate (permanent) 53 31 6 7 3 0 0 84 10 4745
2019 Term 59 25 7 7 2 0 0 85 9 422
2019 Casual 70 21 7 1 0 0 0 92 1 63
2019 Student 69 24 4 1 1 0 0 94 2 156
2018 Indeterminate (permanent) 49 34 7 7 3 0 0 83 10 3907
2018 Term 64 25 5 3 2 0 0 89 6 278
2018 Student 84 12 2 1 1 0 0 95 2 85
2017 Indeterminate (permanent) 43 37 8 8 4 0 0 80 12 5409
2017 Term 53 31 5 7 3 0 0 85 10 348
2017 Casual 62 22 11 5 0 0 0 84 5 117
2017 Student 76 20 2 1 1 0 0 96 2 105
2014 Indeterminate (permanent) 41 39 9 8 4 0 0 80 12 6114
2014 Term 49 37 5 4 5 0 0 86 9 376
2014 Casual 57 27 5 6 5 0 0 84 11 65
2014 Student 69 19 11 2 0 0 0 88 2 70

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 34 9 4 2 1 0 85 6 4658
2020 Term 58 28 7 4 1 1 0 87 5 372
2020 Casual 69 21 1 2 1 1 4 95 4 84
2019 Indeterminate (permanent) 47 35 10 5 2 1 0 83 7 4751
2019 Term 44 37 11 4 2 1 0 83 6 423
2019 Casual 72 16 6 3 1 1 0 90 4 63
2019 Student 65 27 5 3 1 1 0 92 3 158
2018 Indeterminate (permanent) 43 38 11 5 3 1 0 81 8 3908
2018 Term 50 34 10 3 2 2 0 85 5 280
2018 Student 58 32 4 2 1 2 1 93 4 85

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 40 11 6 2 2 0 80 8 4679
2020 Term 53 37 7 2 1 2 0 91 2 373
2020 Casual 60 25 8 1 1 5 0 90 2 85
2019 Indeterminate (permanent) 37 40 13 6 3 2 0 78 8 4743
2019 Term 51 34 10 3 2 1 0 85 5 420
2019 Casual 57 33 5 0 3 2 0 92 4 61
2019 Student 62 28 6 2 0 1 0 92 2 157
2018 Indeterminate (permanent) 41 39 11 5 3 1 0 81 8 3915
2018 Term 58 30 8 2 1 2 0 89 3 279
2018 Student 67 26 2 2 0 2 0 95 2 84
2017 Indeterminate (permanent) 38 40 11 6 3 2 0 80 9 5410
2017 Term 51 31 10 2 2 3 0 85 4 348
2017 Casual 57 26 12 2 0 2 1 85 2 116
2017 Student 69 27 3 0 1 0 0 96 1 105
2014 Indeterminate (permanent) 39 39 12 5 3 2 0 79 8 6117
2014 Term 53 32 8 3 1 2 1 87 5 376
2014 Casual 55 34 2 3 3 1 1 92 6 65
2014 Student 71 20 1 0 8 0 0 92 8 70

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 35 13 4 2 5 0 81 6 4692
2020 Term 51 31 8 3 1 6 0 87 4 371
2020 Casual 57 20 7 3 1 9 4 88 4 86
2019 Indeterminate (permanent) 44 34 13 3 2 3 0 81 5 4730
2019 Term 53 27 10 2 3 4 1 84 5 423
2019 Casual 56 21 13 0 3 7 0 82 4 62
2019 Student 56 27 8 3 1 5 1 89 3 158
2018 Indeterminate (permanent) 43 36 13 3 2 3 0 81 6 3910
2018 Term 53 30 8 3 2 3 1 86 5 279
2018 Student 49 36 5 1 0 10 0 93 1 84
2017 Indeterminate (permanent) 40 36 14 3 3 4 0 79 6 5403
2017 Term 45 30 14 2 4 4 0 79 6 350
2017 Casual 49 20 17 2 0 10 2 78 3 115
2017 Student 69 19 4 4 1 3 0 91 5 104
2014 Indeterminate (permanent) 43 36 12 3 2 4 0 82 5 6113
2014 Term 52 30 9 2 2 3 1 86 5 377
2014 Casual 55 24 13 1 1 5 1 84 3 65
2014 Student 64 23 4 3 0 6 0 93 3 70

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 34 7 4 2 0 0 87 6 4694
2020 Term 70 25 4 1 0 0 0 95 1 372
2020 Casual 78 15 4 0 2 1 0 94 2 85
2019 Indeterminate (permanent) 49 34 10 4 2 0 0 84 6 4761
2019 Term 65 26 5 3 1 0 0 91 4 423
2019 Casual 82 11 2 2 2 2 0 95 4 62
2019 Student 76 20 2 1 0 1 0 97 1 157
2018 Indeterminate (permanent) 47 37 9 4 3 0 0 84 7 3900
2018 Term 63 30 4 1 2 0 0 93 3 276
2018 Student 77 14 5 0 1 2 0 94 1 83
2017 Indeterminate (permanent) 42 38 9 5 4 0 0 81 9 5409
2017 Term 63 27 5 2 2 1 0 91 4 349
2017 Casual 68 24 7 1 0 0 0 92 1 116
2017 Student 81 15 3 1 0 0 0 96 1 104
2014 Indeterminate (permanent) 43 38 10 5 3 0 0 82 9 6115
2014 Term 59 29 5 4 2 0 0 89 6 377
2014 Casual 71 22 2 3 1 0 0 93 4 65
2014 Student 69 21 0 7 3 0 0 90 10 70

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 23 11 4 3 7 4 80 8 4700
2020 Term 49 19 10 4 2 10 5 81 7 374
2020 Casual 52 17 8 2 1 11 8 86 4 84

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 34 16 5 2 7 1 76 8 4708
2020 Term 44 28 13 5 1 9 1 79 6 372
2020 Casual 44 21 9 2 1 18 5 84 5 86

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 31 11 5 4 5 3 78 10 4693
2020 Term 49 27 10 4 2 5 3 84 6 370
2020 Casual 55 21 7 5 0 7 5 86 5 86

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 1 7 20 12 40 17 2 10 64 89

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 31 17 8 4 7 5 67 14 4700
2020 Term 37 25 12 3 2 12 10 79 5 375
2020 Casual 37 26 10 1 1 15 10 84 3 83
2019 Indeterminate (permanent) 30 29 16 10 7 5 4 65 18 4751
2019 Term 33 27 14 9 4 8 5 69 14 423
2019 Casual 46 16 13 3 3 7 13 77 7 63
2019 Student 45 24 11 4 2 4 10 81 7 157
2018 Indeterminate (permanent) 24 31 18 10 7 6 4 61 19 3913
2018 Term 33 27 14 8 3 12 4 71 12 279
2018 Student 33 26 8 2 1 14 15 83 5 85
2017 Indeterminate (permanent) 25 31 15 11 9 5 3 61 22 5408
2017 Term 33 29 15 9 5 5 4 68 15 350
2017 Casual 34 20 14 5 10 7 9 65 18 116
2017 Student 42 17 6 7 2 10 16 80 12 105
2014 Indeterminate (permanent) 28 32 14 11 9 4 3 63 22 6114
2014 Term 34 30 11 8 8 4 5 71 17 377
2014 Casual 39 24 7 4 3 12 10 83 9 65
2014 Student 47 19 8 6 1 5 14 81 9 70

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 39 14 7 4 3 1 74 11 4693
2020 Term 36 32 13 9 2 6 1 73 12 373
2020 Casual 44 20 8 12 3 8 4 73 17 86
2019 Indeterminate (permanent) 30 37 15 10 4 3 1 70 14 4753
2019 Term 33 35 10 9 5 6 2 75 15 420
2019 Casual 53 19 4 14 3 0 7 78 18 61
2019 Student 32 25 18 11 1 9 3 65 14 158
2018 Indeterminate (permanent) 31 39 13 9 5 2 1 73 14 3916
2018 Term 35 36 10 9 4 5 2 75 14 279
2018 Student 21 30 12 11 2 15 8 67 17 84
2017 Indeterminate (permanent) 34 38 11 8 5 3 1 75 14 5406
2017 Term 39 29 13 7 4 6 2 75 11 347
2017 Casual 36 29 14 7 5 7 2 72 13 117
2017 Student 42 26 15 7 3 5 2 73 10 105
2014 Indeterminate (permanent) 33 38 12 8 4 4 1 74 13 6117
2014 Term 36 38 12 6 5 3 1 77 11 377
2014 Casual 41 35 10 4 4 4 1 81 8 65
2014 Student 37 25 10 13 4 8 3 70 19 70

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 38 18 5 2 1 0 74 7 4675
2020 Term 47 36 12 2 1 2 0 85 3 374
2020 Casual 54 24 12 3 2 4 0 81 6 85
2019 Indeterminate (permanent) 30 38 19 7 3 2 0 70 11 4750
2019 Term 36 34 14 8 3 4 0 74 11 421
2019 Casual 50 30 12 5 2 2 0 81 7 62
2019 Student 41 34 18 2 1 4 0 79 3 157
2018 Indeterminate (permanent) 30 40 18 7 4 1 0 71 11 3902
2018 Term 42 33 15 4 4 2 1 78 7 279
2018 Student 40 33 16 0 4 4 4 78 4 85

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 20 24 20 12 10 11 3 51 26 4693
2020 Term 32 21 17 7 5 14 5 65 14 374
2020 Casual 44 18 13 2 2 15 5 78 6 86
2019 Indeterminate (permanent) 16 22 21 15 13 11 3 44 32 4748
2019 Term 22 24 17 8 8 16 4 58 20 422
2019 Casual 28 22 11 4 6 15 13 69 15 62
2019 Student 27 20 23 7 3 16 3 59 12 158
2018 Indeterminate (permanent) 16 22 20 15 14 10 2 43 34 3909
2018 Term 25 25 15 8 8 14 5 62 19 279
2018 Student 26 20 14 4 4 21 12 68 11 85
2017 Indeterminate (permanent) 15 22 17 16 17 10 2 42 38 5405
2017 Term 25 19 17 12 8 15 3 54 25 347
2017 Casual 23 26 21 4 4 14 8 62 10 117
2017 Student 34 23 12 6 4 12 11 73 12 105
2014 Indeterminate (permanent) 13 19 19 18 19 10 2 37 42 6114
2014 Term 17 19 23 11 15 11 4 42 31 377
2014 Casual 25 21 6 10 13 17 8 61 30 65
2014 Student 16 28 19 5 12 13 7 55 22 70

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 47 4 10 2 0 0 84 12 4707
2020 Term 47 42 5 5 2 0 0 88 7 375
2020 Casual 50 33 6 11 0 0 0 83 11 86

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 40 9 12 3 0 1 76 15 4703
2020 Term 41 40 6 10 3 0 0 80 14 373
2020 Casual 48 31 7 8 3 1 2 82 11 86
2019 Indeterminate (permanent) 43 35 6 11 5 0 0 77 16 4760
2019 Term 49 34 6 9 3 0 0 82 11 420
2019 Casual 55 30 5 8 2 0 1 85 9 62
2019 Student 67 26 2 5 1 0 0 92 6 159
2017 Indeterminate (permanent) 37 35 7 13 8 0 0 72 21 5414
2017 Term 45 36 9 7 4 0 0 80 11 350
2017 Casual 56 28 10 3 3 0 0 84 6 115
2017 Student 64 27 7 2 1 0 0 90 3 105
2014 Indeterminate (permanent) 36 34 7 13 9 0 0 71 22 6111
2014 Term 49 31 6 9 4 0 0 81 13 377
2014 Casual 62 27 3 5 3 0 0 89 8 65
2014 Student 55 26 14 3 3 0 0 80 6 70

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 36 9 7 2 0 0 81 9 4662
2020 Term 49 35 8 5 2 1 0 85 7 371
2020 Casual 60 28 5 3 4 0 0 88 7 85
2019 Indeterminate (permanent) 47 35 9 6 2 0 0 83 8 4735
2019 Term 52 31 9 5 2 0 1 84 7 420
2019 Casual 61 30 0 5 2 1 1 94 6 63
2019 Student 68 22 7 3 1 0 0 90 3 157
2017 Indeterminate (permanent) 45 37 8 7 3 0 0 83 10 5396
2017 Term 50 33 9 6 2 0 0 83 7 349
2017 Casual 52 33 6 7 0 1 1 86 8 117
2017 Student 67 27 2 2 2 0 0 94 4 104
2014 Indeterminate (permanent) 40 38 10 8 3 0 0 79 11 6114
2014 Term 49 35 10 4 1 0 0 85 6 377
2014 Casual 53 34 9 3 1 0 0 87 4 65
2014 Student 42 46 11 1 0 0 0 88 1 70

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 76 16 3 2 1 1 1 93 4 4688
2020 Term 83 13 1 1 2 0 0 96 3 374
2020 Casual 87 9 1 0 1 1 0 97 1 85
2017 Indeterminate (permanent) 67 21 5 3 2 1 1 90 5 5410
2017 Term 70 23 3 3 1 1 0 93 4 350
2017 Casual 76 12 8 1 0 2 1 91 1 115
2017 Student 86 10 2 3 0 0 0 95 3 105
2014 Indeterminate (permanent) 66 23 5 3 2 0 1 90 5 6117
2014 Term 78 17 2 2 0 0 1 96 2 377
2014 Casual 72 21 4 3 1 0 0 92 4 65
2014 Student 82 12 2 0 3 0 0 95 3 70

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 28 14 4 2 4 1 79 6 4704
2020 Term 55 23 12 1 2 4 3 84 3 373
2020 Casual 53 23 8 1 1 11 2 88 3 86
2019 Indeterminate (permanent) 47 27 14 4 2 6 1 79 6 4770
2019 Term 48 20 12 6 3 8 3 77 9 421
2019 Casual 59 20 4 3 4 6 4 89 7 62
2019 Student 48 21 11 4 1 14 1 81 6 157

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 4707
2020 Term 5 95 372
2020 Student 0 100 66
2019 Indeterminate (permanent) 12 88 4762
2019 Term 6 94 421
2018 Indeterminate (permanent) 13 87 3926
2018 Term 9 91 281
2018 Casual 6 94 82

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 43 57 429
2019 Indeterminate (permanent) 49 51 586
2019 Term 57 43 26
2018 Indeterminate (permanent) 43 57 513
2018 Term 59 41 26

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 66 34 429
2019 Indeterminate (permanent) 63 37 586
2019 Term 51 49 26
2018 Indeterminate (permanent) 69 31 512
2018 Term 61 39 26

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 429
2019 Indeterminate (permanent) 9 91 586
2018 Indeterminate (permanent) 6 94 512

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 429
2019 Term 0 100 26
2018 Indeterminate (permanent) 1 99 513
2018 Term 0 100 26

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 429
2019 Indeterminate (permanent) 4 96 586
2018 Indeterminate (permanent) 4 96 512

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 4 96 429
2019 Indeterminate (permanent) 4 96 586
2018 Indeterminate (permanent) 5 95 512

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 3 97 429
2019 Indeterminate (permanent) 4 96 586
2018 Indeterminate (permanent) 4 96 512
2018 Term 0 100 26

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 36 64 429
2019 Indeterminate (permanent) 38 62 577
2019 Term 40 60 26
2018 Indeterminate (permanent) 35 65 514
2018 Term 32 68 26

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 43 57 429
2019 Indeterminate (permanent) 41 59 577
2019 Term 33 67 26
2018 Indeterminate (permanent) 43 57 514
2018 Term 41 59 26

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 48 52 429
2019 Indeterminate (permanent) 47 53 577
2019 Term 55 45 26
2018 Indeterminate (permanent) 51 49 514
2018 Term 35 65 26

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 40 60 429
2019 Indeterminate (permanent) 41 59 577
2019 Term 42 58 26
2018 Indeterminate (permanent) 45 55 515
2018 Term 52 48 26

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 36 64 429
2019 Indeterminate (permanent) 33 67 577
2019 Term 38 62 26
2018 Indeterminate (permanent) 34 66 514
2018 Term 32 68 26

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 47 53 429
2019 Indeterminate (permanent) 52 48 577
2019 Term 66 34 26
2018 Indeterminate (permanent) 54 46 516
2018 Term 65 35 26

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 28 72 429
2019 Indeterminate (permanent) 31 69 577
2019 Term 33 67 26
2018 Indeterminate (permanent) 37 63 514
2018 Term 32 68 26

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 1 99 429
2019 Term 0 100 26
2018 Indeterminate (permanent) 1 99 514
2018 Term 0 100 26

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 4 96 429
2019 Indeterminate (permanent) 7 93 577
2018 Indeterminate (permanent) 6 94 515

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 429
2019 Indeterminate (permanent) 9 91 577
2018 Indeterminate (permanent) 13 87 514

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 52 48 429
2019 Indeterminate (permanent) 45 55 577
2019 Term 40 60 26
2018 Indeterminate (permanent) 50 50 515
2018 Term 58 42 26

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 20 80 429
2019 Indeterminate (permanent) 24 76 577
2019 Term 30 70 26
2018 Indeterminate (permanent) 25 75 514
2018 Term 22 78 26

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 16 84 429
2019 Indeterminate (permanent) 17 83 577
2018 Indeterminate (permanent) 14 86 514

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 51 49 429
2019 Indeterminate (permanent) 54 46 572
2019 Term 53 47 26
2018 Indeterminate (permanent) 52 48 514
2018 Term 40 60 25

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 24 76 429
2019 Indeterminate (permanent) 24 76 572
2018 Indeterminate (permanent) 23 77 515

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 429
2019 Indeterminate (permanent) 6 94 572
2018 Indeterminate (permanent) 8 92 514

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 17 83 429
2019 Indeterminate (permanent) 14 86 572
2018 Indeterminate (permanent) 16 84 514
2018 Term 21 79 25

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 429
2019 Indeterminate (permanent) 8 92 572
2018 Indeterminate (permanent) 11 89 514

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 429
2019 Indeterminate (permanent) 4 96 572
2018 Indeterminate (permanent) 4 96 514
2018 Term 0 100 25

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 429
2019 Indeterminate (permanent) 10 90 572
2018 Indeterminate (permanent) 9 91 515
2018 Term 21 79 25

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 14 86 429
2019 Indeterminate (permanent) 11 89 572
2019 Term 24 76 26
2018 Indeterminate (permanent) 13 87 514

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 28 72 429
2019 Indeterminate (permanent) 28 72 572
2019 Term 31 69 26
2018 Indeterminate (permanent) 30 70 515
2018 Term 49 51 25

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 407
2019 Indeterminate (permanent) 10 90 543
2018 Indeterminate (permanent) 7 93 491

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 22 78 407
2019 Indeterminate (permanent) 25 75 543
2018 Indeterminate (permanent) 20 80 490
2018 Term 20 80 26

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 407
2019 Indeterminate (permanent) 7 93 543
2018 Indeterminate (permanent) 6 94 490

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 407
2019 Indeterminate (permanent) 8 92 543
2018 Indeterminate (permanent) 7 93 490

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 407
2019 Indeterminate (permanent) 13 87 543
2018 Indeterminate (permanent) 10 90 490
2018 Term 25 75 26

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 407
2019 Indeterminate (permanent) 8 92 543
2018 Indeterminate (permanent) 6 94 490

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 407
2019 Indeterminate (permanent) 14 86 543
2018 Indeterminate (permanent) 15 85 490
2018 Term 24 76 26

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 407
2019 Indeterminate (permanent) 10 90 543
2018 Indeterminate (permanent) 9 91 490
2018 Term 24 76 26

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 15 85 407
2019 Indeterminate (permanent) 13 87 543
2018 Indeterminate (permanent) 12 88 491

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 34 66 407
2019 Indeterminate (permanent) 28 72 543
2018 Indeterminate (permanent) 30 70 490
2018 Term 34 66 26

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 407
2019 Indeterminate (permanent) 7 93 543
2018 Indeterminate (permanent) 8 92 490
2018 Term 0 100 26

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 48 52 407
2019 Indeterminate (permanent) 45 55 543
2018 Indeterminate (permanent) 50 50 491
2018 Term 55 45 26

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 2 98 407
2019 Indeterminate (permanent) 1 99 543
2018 Indeterminate (permanent) 1 99 490
2018 Term 0 100 26

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 56 44 407
2019 Indeterminate (permanent) 53 47 543
2018 Indeterminate (permanent) 55 45 491
2018 Term 58 42 26

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 4 96 407
2019 Indeterminate (permanent) 3 97 543
2018 Indeterminate (permanent) 4 96 490

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 14 86 407
2019 Indeterminate (permanent) 12 88 543
2018 Indeterminate (permanent) 12 88 490

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 16 15 18 5 4 33 9 54 15 4698
2020 Term 22 10 13 3 1 37 14 66 8 371
2020 Casual 32 13 7 1 0 35 13 84 2 85
2019 Indeterminate (permanent) 15 15 19 8 6 28 8 47 22 4764
2019 Term 21 13 15 5 2 32 13 61 13 423
2019 Casual 18 8 13 4 3 32 20 56 16 62
2019 Student 19 13 9 3 1 34 21 71 9 157
2018 Indeterminate (permanent) 14 16 21 7 6 29 7 48 20 3917
2018 Term 22 11 12 3 3 37 14 66 11 278
2018 Student 15 9 4 1 2 40 28 78 11 85
2017 Indeterminate (permanent) 14 17 19 8 9 27 7 47 24 5413
2017 Term 22 13 15 4 5 31 9 60 15 350
2017 Casual 18 8 14 4 7 32 17 51 21 116
2017 Student 25 12 9 3 1 35 15 73 8 104
2014 Indeterminate (permanent) 13 17 19 8 8 28 8 46 24 6117
2014 Term 19 14 16 6 5 30 10 55 18 377
2014 Casual 19 14 13 5 3 34 11 61 15 65
2014 Student 23 4 11 4 0 43 16 65 9 70

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 31 17 4 3 11 1 72 8 4699
2020 Term 43 26 13 2 1 14 1 81 3 370
2020 Casual 54 17 9 1 1 14 4 86 3 85
2019 Indeterminate (permanent) 31 31 17 6 4 9 1 69 11 4766
2019 Term 43 26 13 3 2 12 2 79 5 423
2019 Casual 40 24 9 2 2 22 1 84 4 62
2019 Student 44 25 7 1 1 18 3 89 2 158
2018 Indeterminate (permanent) 29 33 18 6 4 9 1 68 11 3917
2018 Term 40 28 12 2 2 14 1 81 5 278
2018 Student 36 27 6 0 1 21 8 90 2 85
2017 Indeterminate (permanent) 27 31 17 7 6 10 1 66 15 5403
2017 Term 36 24 16 2 4 13 4 73 8 350
2017 Casual 34 24 11 4 6 17 4 73 13 116
2017 Student 51 21 7 2 0 17 3 89 2 104
2014 Indeterminate (permanent) 21 28 20 7 6 15 2 60 16 6116
2014 Term 30 29 16 5 3 15 3 71 10 377
2014 Casual 28 20 13 10 1 24 4 66 16 65
2014 Student 33 18 10 2 0 32 5 81 4 69

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 4702
2020 Term 5 95 373
2019 Indeterminate (permanent) 7 93 4760
2019 Term 3 97 422
2018 Indeterminate (permanent) 7 93 3909
2018 Term 5 95 280

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 30 70 289
2020 Term 42 58 17
2019 Indeterminate (permanent) 40 60 343
2019 Term 57 43 14
2018 Indeterminate (permanent) 29 71 290

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 84 16 289
2019 Indeterminate (permanent) 77 23 343
2019 Term 65 35 14
2018 Indeterminate (permanent) 79 21 289

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 4 96 289
2020 Term 0 100 17
2019 Indeterminate (permanent) 4 96 343
2019 Term 0 100 14
2018 Indeterminate (permanent) 4 96 289
2018 Term 0 100 14

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 289
2020 Term 0 100 17
2019 Term 0 100 14
2018 Term 0 100 14

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 289
2019 Indeterminate (permanent) 9 91 343
2019 Term 0 100 14
2018 Indeterminate (permanent) 8 92 290

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 289
2019 Indeterminate (permanent) 2 98 343
2019 Term 0 100 14
2018 Indeterminate (permanent) 4 96 289

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 289
2019 Indeterminate (permanent) 8 92 343
2019 Term 0 100 14
2018 Indeterminate (permanent) 11 89 289

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 30 70 289
2020 Term 29 71 17
2019 Indeterminate (permanent) 27 73 337
2018 Indeterminate (permanent) 28 72 290

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 25 75 289
2019 Indeterminate (permanent) 22 78 337
2018 Indeterminate (permanent) 23 77 290

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 18 82 289
2019 Indeterminate (permanent) 16 84 337
2018 Indeterminate (permanent) 17 83 290

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 289
2019 Indeterminate (permanent) 9 91 337
2018 Indeterminate (permanent) 7 93 290

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 25 75 289
2020 Term 44 56 17
2019 Indeterminate (permanent) 28 72 337
2019 Term 43 57 14
2018 Indeterminate (permanent) 26 74 291

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 19 81 289
2019 Indeterminate (permanent) 21 79 337
2018 Indeterminate (permanent) 22 78 290

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 4 96 337
2018 Indeterminate (permanent) 2 98 291
2018 Term 0 100 13

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 14
2018 Term 0 100 13

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 289
2019 Indeterminate (permanent) 6 94 337
2018 Indeterminate (permanent) 8 92 290
2018 Term 0 100 13

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 22 78 289
2020 Term 29 71 17
2019 Indeterminate (permanent) 15 85 337
2018 Indeterminate (permanent) 19 81 290
2018 Term 0 100 13

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 289
2020 Term 0 100 17
2019 Term 0 100 14
2018 Term 0 100 13

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 19 81 289
2019 Indeterminate (permanent) 16 84 337
2018 Indeterminate (permanent) 16 84 290

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 289
2020 Term 0 100 17
2019 Indeterminate (permanent) 0 100 337
2019 Term 0 100 14
2018 Term 0 100 13

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 16 84 289
2019 Indeterminate (permanent) 20 80 337
2018 Indeterminate (permanent) 23 77 291
2018 Term 36 64 13

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 32 68 289
2019 Indeterminate (permanent) 28 72 329
2018 Indeterminate (permanent) 26 74 290
2018 Term 45 55 14

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 289
2020 Term 0 100 17
2019 Indeterminate (permanent) 11 89 329
2018 Indeterminate (permanent) 13 87 290

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 289
2019 Indeterminate (permanent) 3 97 329
2019 Term 0 100 14
2018 Indeterminate (permanent) 4 96 290

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 289
2019 Indeterminate (permanent) 11 89 329
2018 Indeterminate (permanent) 18 82 290

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 289
2019 Indeterminate (permanent) 5 95 329
2018 Indeterminate (permanent) 6 94 290

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 289
2020 Term 0 100 17
2019 Indeterminate (permanent) 4 96 329
2019 Term 0 100 14
2018 Indeterminate (permanent) 7 93 290
2018 Term 0 100 14

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 289
2020 Term 0 100 17
2019 Indeterminate (permanent) 6 94 329
2018 Indeterminate (permanent) 6 94 290

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 289
2019 Indeterminate (permanent) 8 92 329
2019 Term 0 100 14
2018 Indeterminate (permanent) 10 90 290

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 51 49 289
2020 Term 63 37 17
2019 Indeterminate (permanent) 52 48 329
2019 Term 51 49 14
2018 Indeterminate (permanent) 50 50 291
2018 Term 49 51 14

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 2 98 273
2020 Term 0 100 17
2019 Indeterminate (permanent) 4 96 296
2018 Indeterminate (permanent) 4 96 269
2018 Term 0 100 14

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 17 83 273
2019 Indeterminate (permanent) 15 85 296
2018 Indeterminate (permanent) 12 88 269

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 3 97 273
2018 Indeterminate (permanent) 4 96 269

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 3 97 296
2018 Indeterminate (permanent) 2 98 269
2018 Term 0 100 14

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 3 97 273
2020 Term 0 100 17
2019 Indeterminate (permanent) 4 96 296
2018 Indeterminate (permanent) 3 97 269

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 4 96 273
2020 Term 0 100 17
2019 Indeterminate (permanent) 4 96 296
2018 Indeterminate (permanent) 4 96 269
2018 Term 0 100 14

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 273
2019 Indeterminate (permanent) 8 92 296
2019 Term 0 100 14
2018 Indeterminate (permanent) 11 89 269

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 273
2019 Indeterminate (permanent) 12 88 296
2018 Indeterminate (permanent) 10 90 269

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 273
2019 Indeterminate (permanent) 10 90 296
2018 Indeterminate (permanent) 13 87 270

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 27 73 273
2019 Indeterminate (permanent) 21 79 296
2018 Indeterminate (permanent) 29 71 270

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 273
2019 Indeterminate (permanent) 7 93 296
2018 Indeterminate (permanent) 7 93 269

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 44 56 273
2020 Term 39 61 17
2019 Indeterminate (permanent) 42 58 296
2019 Term 51 49 14
2018 Indeterminate (permanent) 46 54 270
2018 Term 66 34 14

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Term 0 100 17
2018 Term 0 100 14

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 63 37 273
2020 Term 42 58 17
2019 Indeterminate (permanent) 62 38 296
2018 Indeterminate (permanent) 64 36 269
2018 Term 46 54 14

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 3 97 273
2020 Term 0 100 17
2019 Indeterminate (permanent) 4 96 296
2019 Term 0 100 14
2018 Indeterminate (permanent) 3 97 269
2018 Term 0 100 14

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 273
2020 Term 27 73 17
2019 Indeterminate (permanent) 10 90 296
2018 Indeterminate (permanent) 12 88 269

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 17 15 18 3 2 37 8 58 10 4686
2020 Term 23 10 16 1 1 38 10 65 5 371
2020 Casual 33 10 7 1 0 38 10 84 2 86
2019 Indeterminate (permanent) 17 14 21 4 3 32 9 52 12 4758
2019 Term 25 9 16 1 2 33 14 65 5 421
2019 Casual 19 8 11 3 0 41 18 66 8 62
2019 Student 25 10 10 1 0 36 18 76 1 157
2018 Indeterminate (permanent) 15 16 22 3 3 34 7 52 11 3911
2018 Term 22 13 14 1 3 35 12 67 7 279
2018 Student 17 7 6 0 1 44 24 78 4 86
2017 Indeterminate (permanent) 15 16 21 3 4 34 8 53 11 5407
2017 Term 24 14 15 2 2 34 8 66 8 348
2017 Casual 19 11 13 1 6 38 13 61 13 116
2017 Student 29 5 9 0 0 38 19 79 0 105
2014 Indeterminate (permanent) 14 15 21 3 3 36 8 52 11 6110
2014 Term 20 14 17 2 2 34 11 60 8 377
2014 Casual 17 13 14 4 1 35 16 60 11 65
2014 Student 23 13 5 1 0 38 20 87 2 70

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 32 16 4 2 12 1 75 7 4703
2020 Term 43 28 12 2 1 13 1 83 4 373
2020 Casual 55 16 8 0 2 17 1 88 3 86
2019 Indeterminate (permanent) 34 29 18 4 3 11 1 72 7 4752
2019 Term 45 24 14 1 1 13 2 81 3 421
2019 Casual 37 21 10 2 0 24 5 83 3 63
2019 Student 47 22 7 1 0 20 4 90 1 158
2018 Indeterminate (permanent) 29 32 19 4 3 11 1 70 7 3914
2018 Term 40 26 14 2 2 15 1 79 4 280
2018 Student 41 22 6 0 1 22 8 90 2 86
2017 Indeterminate (permanent) 30 32 17 3 3 13 1 72 8 5397
2017 Term 39 27 12 2 2 16 1 81 5 348
2017 Casual 35 23 11 1 6 20 5 77 9 115
2017 Student 48 22 6 2 0 18 3 89 2 105
2014 Indeterminate (permanent) 25 29 20 3 3 19 2 67 8 6114
2014 Term 36 27 14 3 2 16 2 77 5 377
2014 Casual 36 18 14 4 3 19 6 72 9 65
2014 Student 40 15 9 0 0 25 11 85 0 70

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 4692
2020 Term 7 93 369
2020 Casual 5 95 84

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 14 86 4703
2020 Term 9 91 369
2020 Casual 3 97 85
2019 Indeterminate (permanent) 20 80 4763
2019 Term 13 87 423
2019 Casual 7 93 63
2019 Student 9 91 157
2017 Indeterminate (permanent) 21 79 5406
2017 Term 14 86 348
2017 Casual 12 88 114
2017 Student 7 93 104
2014 Indeterminate (permanent) 17 83 6102
2014 Term 13 87 376
2014 Casual 11 89 65
2014 Student 12 88 70

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 51 49 674
2020 Term 49 51 31

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 82 18 676
2020 Term 72 28 31
2019 Indeterminate (permanent) 84 16 957
2019 Term 78 22 52
2017 Indeterminate (permanent) 82 18 1150
2017 Term 77 23 51
2014 Indeterminate (permanent) 80 20 1065
2014 Term 77 23 48

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 30 8 8 2 0 0 81 11 552
2020 Term 62 24 0 14 0 0 0 86 14 22
2019 Indeterminate (permanent) 52 33 4 7 4 1 0 85 11 783
2019 Term 53 33 7 7 0 0 0 86 7 41
2017 Indeterminate (permanent) 50 33 6 8 3 0 0 84 11 951
2017 Term 61 23 8 5 0 3 0 86 6 39
2014 Indeterminate (permanent) 50 32 7 7 3 0 1 84 10 865
2014 Term 60 31 3 3 3 0 0 91 6 36

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 30 8 5 2 2 3 85 7 4708
2020 Term 48 34 5 5 1 3 4 88 6 373
2020 Casual 59 26 6 1 0 6 3 93 1 86
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 35 14 9 4 2 0 72 14 4678
2020 Term 48 33 10 4 2 3 0 83 6 371
2020 Casual 57 23 7 4 0 8 0 87 5 85

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 42 9 6 1 0 0 84 7 4707
2020 Term 45 41 8 5 0 2 0 86 5 374
2020 Casual 56 32 6 2 0 2 1 92 2 86

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 41 10 6 1 1 0 83 7 4694
2020 Term 47 37 8 5 0 2 0 87 5 373
2020 Casual 59 24 8 3 1 3 1 87 5 86

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 38 20 6 2 1 2 71 8 4679
2020 Term 35 38 17 6 1 1 3 76 7 373
2020 Casual 49 22 15 4 2 4 4 77 7 86

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 35 12 3 1 1 2 83 4 4698
2020 Term 50 34 11 1 0 2 2 87 2 374
2020 Casual 64 21 9 0 1 3 1 89 1 86

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 72 18 4 0 0 4 1 95 1 4699
2020 Term 73 17 2 0 1 6 0 97 1 372
2020 Casual 80 9 4 0 0 4 3 95 0 86

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 58 32 6 2 1 1 0 91 3 4683
2020 Term 56 34 4 2 1 3 1 93 2 371
2020 Casual 60 21 7 3 5 1 3 85 8 86

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 30 8 6 4 1 0 82 10 4685
2020 Term 57 27 9 4 2 2 1 85 6 374
2020 Casual 64 21 6 4 0 3 1 89 4 86

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 29 8 3 1 1 1 87 5 4692
2020 Term 64 25 6 3 0 2 1 91 4 374
2020 Casual 70 20 7 0 1 1 1 92 1 86

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 98 2 1254

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 34 19 17 8 0 1 56 25 1226

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 39 9 3 1 1 0 87 5 4698
2020 Term 52 33 11 2 1 2 0 86 2 370
2020 Casual 54 24 10 3 1 6 1 84 5 85
2019 Indeterminate (permanent) 40 40 11 5 2 1 0 81 8 4749
2019 Term 38 38 12 6 2 4 0 79 8 421
2019 Casual 33 21 16 17 2 11 0 61 20 62
2019 Student 36 34 15 9 1 6 0 74 11 158
2018 Indeterminate (permanent) 40 39 12 5 3 1 0 80 8 3920
2018 Term 37 37 14 5 2 4 0 78 8 278
2018 Student 26 46 7 4 5 11 2 82 9 85
2017 Indeterminate (permanent) 34 40 12 6 5 2 0 76 12 5409
2017 Term 35 35 16 5 4 5 0 74 10 348
2017 Casual 20 37 17 4 9 13 0 65 15 116
2017 Student 29 43 14 4 3 7 0 78 7 105

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 31 10 11 7 1 1 72 18 4699
2020 Term 46 26 11 9 5 4 0 74 15 371
2020 Casual 49 21 10 7 7 4 1 75 14 85

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 28 11 4 3 3 1 81 7 4673
2020 Term 55 29 10 1 0 4 0 88 2 372
2020 Casual 62 16 9 3 1 8 1 85 5 85

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 35 15 9 5 1 0 71 14 4700
2020 Term 46 32 13 6 1 3 0 79 7 372
2020 Casual 60 22 8 7 0 2 1 84 7 85
2019 Indeterminate (permanent) 27 37 17 12 7 1 0 64 19 4763
2019 Term 34 37 16 8 4 1 1 71 13 420
2019 Casual 45 29 9 8 3 7 0 79 12 62
2019 Student 42 30 16 6 3 3 0 75 8 158
2018 Indeterminate (permanent) 25 37 16 13 8 1 0 63 21 3925
2018 Term 34 38 13 7 4 2 0 74 12 280
2018 Student 35 39 11 2 4 8 1 82 6 85
2017 Indeterminate (permanent) 19 40 15 14 10 1 0 60 25 5407
2017 Term 29 39 16 8 5 3 1 70 13 350
2017 Casual 26 39 13 7 10 6 0 69 17 116
2017 Student 38 37 14 5 3 4 0 78 8 105

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 48 12 12 3 1 0 74 15 1254

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 25 16 9 9 0 2 65 18 4704
2020 Term 41 24 18 9 6 0 2 67 15 375
2020 Casual 55 19 16 4 4 0 2 76 7 86

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 31 19 9 7 0 1 65 16 4682
2020 Term 36 30 18 8 6 1 2 68 14 372
2020 Casual 53 25 11 8 1 0 1 79 10 86
2019 Indeterminate (permanent) 21 28 22 13 14 0 1 50 28 4764
2019 Term 32 26 18 12 11 0 1 58 23 423
2019 Casual 28 24 14 10 23 0 1 53 33 63
2019 Student 37 26 17 11 8 0 1 64 19 156
2018 Indeterminate (permanent) 16 24 24 14 19 0 2 41 34 3918
2018 Term 22 26 19 14 16 1 2 49 32 280
2018 Student 22 26 25 12 11 1 4 51 23 85
2017 Indeterminate (permanent) 18 24 20 15 21 1 2 43 37 5402
2017 Term 13 26 19 13 26 1 1 40 41 349
2017 Casual 24 20 24 9 19 0 4 46 30 116
2017 Student 19 36 15 14 16 0 1 55 29 104

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 14 23 28 19 15 0 0 37 35 4699
2020 Term 27 34 21 12 5 0 1 62 17 374
2020 Casual 36 39 13 6 3 2 1 77 9 86
2019 Indeterminate (permanent) 16 29 27 16 11 0 1 46 27 4768
2019 Term 32 33 18 13 5 0 0 65 18 421
2019 Casual 47 34 15 1 1 0 2 82 3 63
2019 Student 50 35 11 3 0 0 1 86 3 158
2018 Indeterminate (permanent) 12 26 30 19 12 0 1 39 31 3918
2018 Term 27 32 22 12 6 2 1 60 18 277
2018 Student 29 35 27 4 1 1 2 67 5 85
2017 Indeterminate (permanent) 14 27 27 18 14 0 1 41 32 5400
2017 Term 26 30 24 11 7 1 2 58 18 349
2017 Casual 34 35 23 6 2 0 1 69 8 116
2017 Student 35 37 20 6 2 0 0 72 8 105

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 29 24 15 11 0 1 50 26 4697
2020 Term 45 28 16 5 2 0 3 76 8 373
2020 Casual 50 32 8 4 2 2 3 86 6 86
2019 Indeterminate (permanent) 22 32 24 13 8 0 1 55 21 4746
2019 Term 43 28 16 7 3 0 2 73 10 420
2019 Casual 60 18 14 3 1 0 4 81 5 63
2019 Student 71 20 5 2 1 0 1 92 3 157
2018 Indeterminate (permanent) 17 31 26 15 10 0 1 48 25 3909
2018 Term 35 31 14 11 4 1 3 69 16 278
2018 Student 52 26 11 2 2 2 5 84 5 85
2017 Indeterminate (permanent) 19 30 24 15 10 1 2 50 26 5393
2017 Term 31 33 20 6 5 1 3 67 12 349
2017 Casual 42 34 13 5 1 0 4 80 6 115
2017 Student 52 27 16 2 0 0 2 81 2 105

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 25 23 17 14 1 1 45 31 4684
2020 Term 39 26 14 10 7 1 3 67 18 374
2020 Casual 47 28 15 2 3 3 1 78 6 86
2019 Indeterminate (permanent) 21 26 24 15 13 0 1 48 28 4742
2019 Term 42 21 17 9 7 1 3 66 17 421
2019 Casual 55 16 20 3 1 1 3 75 5 63
2019 Student 58 19 16 2 1 1 3 80 3 158
2018 Indeterminate (permanent) 16 24 26 18 14 1 1 41 32 3912
2018 Term 31 28 18 11 8 2 2 62 19 277
2018 Student 38 27 15 6 5 0 9 71 12 85
2017 Indeterminate (permanent) 16 23 24 18 16 1 2 40 35 5398
2017 Term 27 29 17 13 11 1 2 58 25 350
2017 Casual 41 26 12 7 12 2 1 68 19 116
2017 Student 50 25 14 4 5 1 2 77 8 105

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 26 18 10 10 0 3 61 20 4680
2020 Term 55 20 13 6 3 1 4 78 9 373
2020 Casual 64 22 3 4 3 1 3 89 7 85
2019 Indeterminate (permanent) 45 26 13 6 5 0 5 75 11 4739
2019 Term 64 17 6 4 3 0 6 87 7 423
2019 Casual 64 21 3 2 0 1 11 95 2 63
2019 Student 80 13 1 1 0 0 5 98 1 158
2018 Indeterminate (permanent) 39 26 14 7 5 1 7 71 14 3902
2018 Term 54 22 10 5 2 1 6 82 8 277
2018 Student 56 23 8 1 0 1 11 89 1 84
2017 Indeterminate (permanent) 37 26 15 6 6 1 9 70 13 5385
2017 Term 54 19 11 3 3 1 9 82 6 350
2017 Casual 54 12 16 1 2 0 15 78 3 115
2017 Student 72 18 3 1 0 0 7 96 1 105

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 25 23 15 15 0 0 46 30 4696
2020 Term 34 31 19 9 5 0 1 66 15 371
2020 Casual 47 32 12 3 3 0 1 81 7 86
2019 Indeterminate (permanent) 30 31 19 10 8 0 1 62 19 4750
2019 Term 43 29 16 6 5 0 2 73 11 420
2019 Casual 50 24 17 5 4 0 0 74 8 61
2019 Student 54 27 9 4 4 1 2 82 8 157
2018 Indeterminate (permanent) 27 28 21 12 10 0 1 55 23 3915
2018 Term 42 30 11 10 5 1 2 74 15 275
2018 Student 42 31 18 7 0 2 0 75 7 85
2017 Indeterminate (permanent) 25 31 22 12 9 0 1 57 21 5391
2017 Term 38 30 19 6 6 0 1 69 12 346
2017 Casual 48 26 18 5 2 0 1 74 8 116
2017 Student 36 32 23 8 1 0 1 68 9 105

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 23 19 12 13 0 8 53 27 4685
2020 Term 39 22 14 7 5 0 13 70 14 374
2020 Casual 48 16 17 2 2 0 14 74 6 86

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 36 20 8 4 1 1 67 12 4676
2020 Term 48 26 15 4 1 2 4 78 6 374
2020 Casual 62 19 12 2 0 1 5 85 2 86
2019 Indeterminate (permanent) 26 37 22 9 5 1 1 64 14 4743
2019 Term 41 31 14 7 4 0 2 74 11 423
2019 Casual 53 25 7 3 5 2 5 84 8 61
2019 Student 55 27 13 2 1 0 3 84 3 158
2018 Indeterminate (permanent) 22 36 24 10 6 1 1 59 16 3906
2018 Term 37 27 21 7 4 3 2 67 11 280
2018 Student 43 31 13 3 2 1 6 80 6 86
2017 Indeterminate (permanent) 24 33 22 12 7 1 1 58 20 5387
2017 Term 40 33 13 7 3 1 2 75 11 347
2017 Casual 47 22 18 6 1 2 4 74 7 116
2017 Student 38 39 11 5 2 0 5 81 7 105

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 23 34 24 11 6 0 1 57 18 4680
2020 Term 42 30 16 5 3 2 3 76 8 372
2020 Casual 46 28 13 8 0 2 2 78 8 86
2019 Indeterminate (permanent) 22 35 23 12 6 0 1 58 19 4737
2019 Term 34 33 17 9 6 1 1 68 15 422
2019 Casual 44 29 17 1 3 2 5 77 5 61
2019 Student 58 23 14 1 1 1 3 83 3 158
2018 Indeterminate (permanent) 18 33 27 13 7 1 1 52 20 3908
2018 Term 34 31 19 9 4 1 1 67 14 280
2018 Student 38 34 17 0 3 1 6 78 4 86
2017 Indeterminate (permanent) 19 31 24 15 8 1 2 52 24 5383
2017 Term 33 36 18 7 4 0 2 70 12 346
2017 Casual 45 29 10 9 2 2 3 78 11 115
2017 Student 40 31 14 9 1 2 3 75 10 104

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 33 19 10 5 0 1 65 15 4679
2020 Term 49 26 13 7 3 0 1 77 10 374
2020 Casual 53 22 15 7 1 0 2 77 8 86
2019 Indeterminate (permanent) 30 32 19 10 6 0 1 64 17 4733
2019 Term 39 27 18 9 5 0 1 67 15 419
2019 Casual 55 23 7 3 8 0 5 81 11 61
2019 Student 44 23 21 9 1 0 1 68 11 158
2018 Indeterminate (permanent) 26 34 21 11 6 1 1 60 18 3900
2018 Term 36 30 19 10 3 1 2 68 13 280
2018 Student 25 35 16 12 8 0 4 62 21 85
2017 Indeterminate (permanent) 25 32 20 12 8 1 2 59 20 5387
2017 Term 36 33 17 7 6 1 2 70 13 344
2017 Casual 44 32 12 4 2 3 3 80 7 115
2017 Student 37 26 24 8 3 0 2 65 11 105

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 27 14 7 5 0 1 73 13 4670
2020 Term 60 20 12 5 2 0 1 81 7 373
2020 Casual 66 21 7 2 0 1 2 91 2 86
2019 Indeterminate (permanent) 41 28 15 7 7 0 1 70 15 4733
2019 Term 50 26 11 6 6 1 1 77 12 422
2019 Casual 64 16 8 6 3 1 2 82 10 61
2019 Student 64 22 9 4 0 0 1 87 4 158

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 32 24 11 6 0 0 58 17 4685
2020 Term 30 33 20 11 6 0 1 63 17 374
2020 Casual 37 31 19 7 4 0 2 70 11 85

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 23 32 24 13 7 0 1 56 20 4685
2020 Term 30 37 17 10 5 0 1 68 15 372
2020 Casual 40 29 18 7 3 0 2 70 11 86
2019 Indeterminate (permanent) 33 33 20 8 5 0 1 66 13 4734
2019 Term 40 31 17 7 5 0 1 71 11 421
2019 Casual 51 32 8 3 3 0 4 86 6 60
2019 Student 58 26 10 3 1 1 1 85 4 158
2018 Indeterminate (permanent) 27 32 22 12 5 1 1 60 17 3888
2018 Term 34 35 17 8 3 2 2 71 11 278
2018 Student 27 42 24 4 1 0 2 71 5 85
2017 Indeterminate (permanent) 27 32 21 10 6 1 2 61 17 5373
2017 Term 37 31 19 8 3 1 2 70 11 346
2017 Casual 43 29 18 6 1 0 3 74 7 115
2017 Student 35 44 14 4 1 0 1 81 5 104

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 30 16 5 3 0 1 76 8 4666
2020 Term 45 27 14 6 4 1 3 75 10 372
2020 Casual 59 19 16 5 0 0 1 79 5 85
2019 Indeterminate (permanent) 51 25 13 5 5 0 2 77 10 4734
2019 Term 58 22 10 5 2 0 3 82 8 417
2019 Casual 63 20 7 1 5 0 4 86 6 60
2019 Student 72 15 8 3 1 0 1 87 5 155
2018 Indeterminate (permanent) 46 26 13 6 5 1 2 74 12 3899
2018 Term 60 17 13 3 3 1 3 80 6 276
2018 Student 62 20 10 2 0 1 5 86 2 86
2017 Indeterminate (permanent) 47 26 14 6 5 0 2 75 11 5406
2017 Term 56 25 11 4 3 1 1 82 6 350
2017 Casual 59 26 9 2 2 0 2 87 4 116
2017 Student 62 23 10 4 0 0 1 86 4 105

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 37 19 8 4 0 1 69 12 4672
2020 Term 40 32 18 6 2 0 2 74 8 373
2020 Casual 35 42 12 8 2 0 1 78 11 84

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 67 17 6 2 2 1 5 89 4 4668
2020 Term 70 15 5 2 1 1 6 92 3 374
2020 Casual 76 17 4 1 0 0 3 95 1 85
2019 Indeterminate (permanent) 71 13 5 2 2 1 7 91 4 4733
2019 Term 77 11 3 2 2 0 6 93 3 419
2019 Casual 72 13 4 1 3 0 7 91 5 60
2019 Student 87 5 1 1 1 0 5 97 2 155
2018 Indeterminate (permanent) 65 16 7 3 3 1 6 87 6 3909
2018 Term 74 10 3 3 3 1 5 90 7 279
2018 Student 76 9 1 1 0 1 12 97 1 86

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 78 9 4 2 2 1 3 91 5 4660
2020 Term 84 6 2 1 1 1 4 95 2 374
2020 Casual 87 4 1 1 2 3 1 95 4 84
2019 Indeterminate (permanent) 71 12 6 4 4 1 3 86 8 4733
2019 Term 82 7 4 1 3 1 3 93 4 418
2019 Casual 87 5 1 3 1 0 1 94 5 63
2019 Student 85 4 3 2 1 1 4 94 3 157
2018 Indeterminate (permanent) 66 14 6 4 4 2 4 85 9 3899
2018 Term 75 8 5 4 4 2 2 86 8 276
2018 Student 83 6 1 2 0 0 8 96 3 86
2017 Indeterminate (permanent) 66 14 6 5 4 1 4 84 9 5407
2017 Term 76 10 3 2 2 2 4 92 4 346
2017 Casual 78 7 5 0 1 6 4 94 1 116
2017 Student 86 9 1 1 0 0 4 98 1 105

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 68 20 6 2 1 0 2 90 3 4666
2020 Term 79 11 4 1 1 1 3 94 3 373
2020 Casual 83 8 3 0 1 2 2 95 1 84
2019 Indeterminate (permanent) 55 28 9 4 2 0 2 84 6 4722
2019 Term 66 20 9 1 1 0 2 88 3 416
2019 Casual 83 13 3 0 0 0 1 97 0 63
2019 Student 79 10 5 1 1 0 3 92 3 156
2018 Indeterminate (permanent) 53 28 11 4 2 1 1 83 7 3904
2018 Term 64 20 8 5 1 1 1 86 7 281
2018 Student 83 7 2 2 1 0 5 94 4 86
2017 Indeterminate (permanent) 51 29 10 4 3 0 2 82 7 5406
2017 Term 59 24 11 2 1 0 3 86 3 349
2017 Casual 70 16 3 2 6 0 3 89 8 116
2017 Student 81 8 5 1 1 1 3 93 2 104

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 66 18 7 4 3 0 2 85 7 4674
2020 Term 80 10 4 2 2 1 3 92 4 374
2020 Casual 91 5 1 0 0 1 3 99 0 85
2019 Indeterminate (permanent) 58 20 10 5 5 0 2 79 10 4717
2019 Term 72 16 4 3 3 0 2 90 6 419
2019 Casual 82 12 3 2 1 0 0 94 3 63
2019 Student 82 11 2 2 1 0 3 95 3 157
2018 Indeterminate (permanent) 52 22 12 7 5 1 1 76 12 3903
2018 Term 67 17 5 6 3 2 2 86 9 279
2018 Student 85 7 1 4 0 0 4 95 4 84
2017 Indeterminate (permanent) 54 22 10 6 5 1 2 78 11 5402
2017 Term 67 16 5 6 3 0 3 86 9 348
2017 Casual 66 18 9 2 0 1 5 89 2 115
2017 Student 85 7 2 3 1 0 3 94 4 105

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 58 12 4 2 1 0 23 92 3 4672
2020 Term 67 4 2 0 1 1 27 97 1 374
2020 Casual 74 2 0 0 0 1 23 100 0 84
2019 Indeterminate (permanent) 52 13 5 2 1 0 26 89 4 4704
2019 Term 69 6 1 1 0 0 23 98 1 416
2019 Casual 74 2 0 0 0 0 25 100 0 61
2019 Student 81 1 1 0 0 0 17 99 0 155
2018 Indeterminate (permanent) 47 13 6 3 1 1 30 86 5 3888
2018 Term 62 4 3 1 1 1 28 93 3 279
2018 Student 77 2 1 0 0 0 20 99 0 86
2017 Indeterminate (permanent) 49 14 5 3 1 0 28 88 5 5399
2017 Term 60 9 3 0 0 0 27 95 1 350
2017 Casual 70 4 3 1 0 0 23 95 1 115
2017 Student 82 2 0 0 0 0 16 100 0 104

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 69 19 5 2 1 0 4 92 3 4695
2020 Term 76 11 4 2 0 1 5 94 2 373
2020 Casual 82 11 2 0 1 1 2 97 1 85
2019 Indeterminate (permanent) 67 18 7 2 1 0 6 90 3 4721
2019 Term 77 13 3 1 1 0 4 94 2 415
2019 Casual 79 13 0 0 0 0 8 100 0 63
2019 Student 85 8 1 0 2 0 4 97 2 157
2018 Indeterminate (permanent) 62 20 8 2 1 1 7 88 3 3892
2018 Term 70 15 4 0 1 2 8 94 2 275
2018 Student 79 10 2 1 0 1 6 96 1 86
2017 Indeterminate (permanent) 61 20 7 2 1 1 7 88 4 5378
2017 Term 64 17 8 3 1 1 6 87 5 344
2017 Casual 75 12 3 2 0 1 8 95 2 116
2017 Student 80 11 1 1 0 1 6 98 1 103

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 70 18 6 3 2 0 2 90 5 4689
2020 Term 24 18 20 17 20 0 2 43 37 372
2020 Casual 32 19 13 14 17 0 4 53 33 84
2019 Indeterminate (permanent) 76 14 4 1 1 1 4 93 3 4735
2019 Term 23 15 17 19 25 0 1 38 44 420
2019 Casual 38 16 12 9 20 1 3 56 31 63
2019 Student 62 17 4 5 6 1 6 84 12 157
2018 Indeterminate (permanent) 71 15 5 2 2 1 5 91 4 3909
2018 Term 19 20 18 16 24 1 2 40 41 279
2018 Student 45 25 8 6 6 1 9 78 13 85
2017 Indeterminate (permanent) 65 18 6 3 2 1 4 88 5 5406
2017 Term 22 15 19 16 25 1 2 38 43 350
2017 Casual 31 18 18 10 16 1 7 53 27 115
2017 Student 51 16 12 9 7 1 4 70 17 104

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 31 16 6 3 0 2 74 9 4700
2020 Term 45 26 18 6 2 0 4 73 9 373
2020 Casual 50 31 5 5 7 0 3 83 12 85
2019 Indeterminate (permanent) 51 28 12 4 2 0 3 81 6 4727
2019 Term 58 24 11 3 2 0 2 84 5 418
2019 Casual 60 20 9 4 3 0 3 83 7 63
2019 Student 63 22 6 2 4 0 2 87 6 157
2018 Indeterminate (permanent) 46 30 14 4 2 1 2 79 7 3904
2018 Term 56 25 10 5 1 1 3 83 7 281
2018 Student 50 27 12 4 2 0 5 81 6 84
2017 Indeterminate (permanent) 48 30 12 4 2 0 3 81 7 5397
2017 Term 51 30 13 2 0 1 4 84 2 348
2017 Casual 59 25 3 8 1 1 2 87 9 115
2017 Student 59 27 8 3 2 0 1 87 5 105

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 42 22 6 3 0 0 68 9 4703
2020 Term 29 43 19 5 3 0 1 72 8 375
2020 Casual 33 35 25 5 1 0 0 69 6 86

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 10 31 37 15 6 0 0 42 21 4699
2020 Term 17 43 30 8 3 0 0 60 10 375
2020 Casual 26 42 20 8 2 0 1 69 10 86
2019 Indeterminate (permanent) 14 34 36 12 4 0 0 48 16 4769
2019 Term 20 38 31 8 3 0 0 58 11 422
2019 Casual 35 39 18 6 2 0 0 74 8 63
2019 Student 37 46 16 1 0 0 1 83 1 158
2018 Indeterminate (permanent) 12 32 38 14 5 0 0 44 19 3932
2018 Term 18 39 29 8 4 1 1 58 12 280
2018 Student 30 48 19 3 0 0 0 78 3 86
2017 Indeterminate (permanent) 10 30 38 14 7 0 0 40 21 5406
2017 Term 15 35 37 10 3 0 0 50 13 349
2017 Casual 23 41 28 3 3 1 1 66 6 115
2017 Student 21 48 28 2 1 1 0 69 3 105

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 13 22 39 19 7 0 0 26 35 4690
2020 Term 6 12 40 31 10 1 0 41 18 374
2020 Casual 7 9 30 33 21 0 0 54 16 85
2019 Indeterminate (permanent) 10 17 41 24 8 0 0 32 27 4736
2019 Term 6 12 34 30 18 0 0 47 19 417
2019 Casual 9 7 30 27 27 0 0 54 16 63
2019 Student 4 10 34 29 21 0 1 51 15 157
2018 Indeterminate (permanent) 10 20 40 21 9 0 0 30 30 3880
2018 Term 5 9 38 29 17 0 1 47 15 277
2018 Student 2 9 35 28 24 0 1 52 12 85
2017 Indeterminate (permanent) 10 20 41 21 7 0 0 28 30 5407
2017 Term 6 14 39 26 14 0 1 40 20 348
2017 Casual 3 6 37 28 25 0 0 54 9 115
2017 Student 1 12 37 34 16 1 0 50 13 105
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 51 20 1 64 36 4708
2020 Term 22 53 22 3 70 30 375
2020 Casual 15 53 15 17 78 22 86

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 33 67 1357
2020 Term 49 51 84
2020 Casual 49 51 12

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 21 13 8 7 1 9 69 16 4701
2020 Term 45 13 6 3 3 5 25 83 8 374
2020 Casual 47 8 2 1 1 9 31 92 4 86
2019 Indeterminate (permanent) 35 20 16 10 12 1 6 59 24 4674
2019 Term 53 17 9 5 5 2 10 79 11 417
2019 Casual 40 20 5 1 13 1 20 75 18 63
2019 Student 49 16 6 3 2 3 21 86 6 156
2018 Indeterminate (permanent) 33 18 16 11 13 1 8 56 26 3919
2018 Term 43 17 12 8 4 2 13 71 14 281
2018 Student 29 14 9 6 5 4 33 69 17 85

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 10 21 17 21 24 1 5 33 49 1354
2020 Term 22 23 22 15 11 1 5 49 27 84
2020 Casual 18 35 0 24 17 0 7 56 44 12

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 6 15 16 23 37 1 2 22 62 1356
2020 Term 15 28 11 26 17 0 4 45 44 84
2020 Casual 10 16 18 23 33 0 0 26 56 12
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