2020 Public Service Employee Survey Results by Theme for Fisheries and Oceans Canada by Question 118. Are you a person with a disability?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 33 35 13 13 6 1 0 68 19 440
2020 Not a person with a disability 40 39 11 7 3 0 0 79 10 6083
2019 Person with a disability 28 40 14 10 8 0 0 67 19 360
2019 Not a person with a disability 41 40 10 6 3 0 0 81 9 5973
2018 Person with a disability 31 41 11 9 7 0 0 72 16 378
2018 Not a person with a disability 37 44 10 6 3 0 0 81 9 6373
2017 Person with a disability 37 37 8 9 9 0 0 74 18 338
2017 Not a person with a disability 40 42 9 6 3 0 0 83 8 5320
2014 Person with a disability 28 42 11 10 9 0 0 70 19 352
2014 Not a person with a disability 32 44 11 8 5 0 0 77 13 5328

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 27 32 12 13 14 1 1 61 28 440
2020 Not a person with a disability 34 36 13 11 6 0 0 70 16 6070
2019 Person with a disability 18 33 17 15 16 0 0 51 31 358
2019 Not a person with a disability 33 38 13 10 6 0 0 71 16 5962
2018 Person with a disability 23 34 16 13 14 1 0 57 27 379
2018 Not a person with a disability 29 40 14 10 6 0 0 69 16 6391
2017 Person with a disability 24 28 15 17 17 0 0 51 34 338
2017 Not a person with a disability 29 38 13 11 8 0 0 67 19 5317

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 55 29 9 4 3 0 0 84 7 436
2020 Not a person with a disability 54 33 9 3 1 0 0 87 4 6035
2019 Person with a disability 41 42 8 3 4 0 0 84 8 358
2019 Not a person with a disability 54 33 8 3 1 0 0 88 4 5942
2018 Person with a disability 55 33 5 4 3 0 0 88 7 376
2018 Not a person with a disability 53 35 8 3 1 0 0 88 4 6363
2017 Person with a disability 54 28 8 3 6 0 0 82 9 339
2017 Not a person with a disability 57 33 7 2 1 0 0 90 3 5312
2014 Person with a disability 55 27 9 5 3 0 1 83 8 352
2014 Not a person with a disability 59 29 7 3 1 0 0 89 4 5325

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 40 33 12 9 5 1 0 73 14 440
2020 Not a person with a disability 47 38 10 4 2 0 0 84 6 6079
2019 Person with a disability 31 40 14 8 6 1 0 72 14 360
2019 Not a person with a disability 46 38 9 5 2 0 0 85 7 5972
2018 Person with a disability 38 37 12 7 5 0 0 76 12 379
2018 Not a person with a disability 45 40 9 5 2 0 0 85 6 6390
2017 Person with a disability 39 34 10 8 8 1 0 74 16 339
2017 Not a person with a disability 47 37 9 4 2 0 0 84 7 5301
2014 Person with a disability 38 32 16 8 5 1 1 71 13 354
2014 Not a person with a disability 42 40 10 5 3 0 0 82 8 5325

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 36 31 14 7 11 0 0 67 19 440
2020 Not a person with a disability 42 33 14 7 4 0 0 75 11 6060
2019 Person with a disability 27 34 16 12 11 1 0 61 23 359
2019 Not a person with a disability 40 33 14 8 4 0 0 74 12 5975
2018 Person with a disability 29 29 20 13 9 1 0 58 22 378
2018 Not a person with a disability 35 35 16 8 4 1 0 71 13 6389
2017 Person with a disability 27 26 25 9 12 1 0 53 22 339
2017 Not a person with a disability 34 33 17 10 5 0 0 68 15 5316
2014 Person with a disability 18 28 20 15 19 1 0 46 34 353
2014 Not a person with a disability 23 35 19 13 8 1 0 59 22 5337

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 33 33 15 10 8 1 0 67 18 435
2020 Not a person with a disability 39 35 13 9 4 0 0 73 13 6041
2019 Person with a disability 22 36 15 16 9 0 0 59 26 358
2019 Not a person with a disability 37 35 14 9 4 0 0 72 13 5963
2018 Person with a disability 25 32 19 12 11 1 0 57 24 376
2018 Not a person with a disability 32 38 16 9 4 0 0 70 14 6385
2017 Person with a disability 24 32 19 12 13 1 0 56 25 337
2017 Not a person with a disability 33 35 16 10 5 0 0 68 16 5318
2014 Person with a disability 19 30 16 18 17 0 0 49 35 352
2014 Not a person with a disability 21 36 19 15 8 0 0 57 24 5335

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 33 25 15 10 13 3 0 60 24 439
2020 Not a person with a disability 39 26 16 8 5 3 2 68 14 6074
2019 Person with a disability 24 25 20 13 15 2 0 51 28 360
2019 Not a person with a disability 38 27 17 9 5 3 1 67 15 5981
2018 Person with a disability 31 20 22 12 11 3 0 53 24 379
2018 Not a person with a disability 34 29 18 9 6 3 1 66 16 6405
2017 Person with a disability 32 22 15 13 14 4 0 56 28 338
2017 Not a person with a disability 33 30 18 10 6 3 1 65 16 5322
2014 Person with a disability 24 18 21 14 19 4 0 44 34 353
2014 Not a person with a disability 27 27 20 12 8 4 1 58 21 5334
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 44 27 13 8 5 1 2 73 14 440
2020 Not a person with a disability 49 27 14 5 3 1 3 78 8 6077
2019 Person with a disability 36 30 16 6 9 1 2 68 16 361
2019 Not a person with a disability 46 29 14 4 2 1 3 79 7 5978

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 42 29 11 10 7 0 0 71 17 440
2020 Not a person with a disability 45 31 12 7 4 0 0 76 12 6074
2019 Person with a disability 33 32 10 14 11 0 0 65 25 358
2019 Not a person with a disability 44 33 10 8 5 0 0 77 12 5960
2018 Person with a disability 36 29 11 12 10 0 0 66 23 377
2018 Not a person with a disability 40 35 11 8 5 1 1 76 13 6338
2017 Person with a disability 31 34 9 13 12 1 0 65 25 339
2017 Not a person with a disability 42 32 11 9 5 0 0 75 15 5319
2014 Person with a disability 30 34 12 11 13 0 0 64 24 354
2014 Not a person with a disability 37 37 11 10 5 0 0 74 15 5335

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 47 26 10 9 6 0 1 75 15 439
2020 Not a person with a disability 52 27 10 6 4 0 1 80 10 6086
2019 Person with a disability 43 25 13 9 10 0 0 68 19 361
2019 Not a person with a disability 50 29 10 6 4 0 0 80 10 5982
2018 Person with a disability 45 23 13 9 10 1 0 68 19 380
2018 Not a person with a disability 47 30 11 7 4 0 0 78 11 6354
2017 Person with a disability 36 28 10 11 14 0 0 64 25 338
2017 Not a person with a disability 49 27 10 7 5 0 0 77 13 5318
2014 Person with a disability 40 29 13 8 10 1 0 70 18 354
2014 Not a person with a disability 45 32 11 7 5 0 0 77 12 5328

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 29 25 17 10 14 4 1 57 25 439
2020 Not a person with a disability 34 31 15 8 5 6 0 70 14 6089
2019 Person with a disability 21 28 14 16 14 6 0 52 32 361
2019 Not a person with a disability 30 34 16 9 6 5 0 67 16 5976
2018 Person with a disability 25 29 14 13 15 3 0 56 29 381
2018 Not a person with a disability 28 33 18 9 7 6 0 65 16 6389
2017 Person with a disability 21 26 16 17 14 6 0 50 33 338
2017 Not a person with a disability 27 34 15 11 7 5 0 65 19 5319
2014 Person with a disability 19 22 19 15 16 8 0 45 34 354
2014 Not a person with a disability 21 31 21 12 8 7 0 56 22 5327

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 27 24 18 18 12 1 0 52 30 436
2020 Not a person with a disability 30 32 16 12 8 2 0 63 21 6068
2019 Person with a disability 22 26 13 19 19 2 0 48 38 361
2019 Not a person with a disability 27 33 17 14 8 2 0 61 22 5965
2018 Person with a disability 21 29 14 16 18 1 0 51 35 379
2018 Not a person with a disability 24 33 18 14 9 2 0 58 23 6384
2017 Person with a disability 19 28 14 17 21 2 0 47 39 339
2017 Not a person with a disability 24 33 16 15 10 2 0 58 26 5322
2014 Person with a disability 16 20 18 22 24 1 0 36 46 354
2014 Not a person with a disability 17 29 21 17 14 2 0 47 31 5323

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 19 25 19 18 18 2 0 45 36 437
2020 Not a person with a disability 20 31 17 17 10 4 0 53 29 6074
2019 Person with a disability 9 28 17 23 19 3 0 39 43 360
2019 Not a person with a disability 18 30 20 18 11 3 0 50 29 5960
2018 Person with a disability 14 23 21 19 20 4 0 38 40 380
2018 Not a person with a disability 16 30 20 18 12 4 0 48 31 6370
2017 Person with a disability 12 24 19 17 24 5 0 37 42 339
2017 Not a person with a disability 16 29 19 19 13 4 0 47 33 5320
2014 Person with a disability 9 21 21 20 25 4 0 31 47 354
2014 Not a person with a disability 10 25 21 23 16 4 0 37 41 5327

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 14 25 18 25 16 1 0 40 42 439
2020 Not a person with a disability 18 32 17 19 12 2 0 51 32 6082
2019 Person with a disability 8 23 17 22 26 4 0 33 50 360
2019 Not a person with a disability 16 30 19 20 13 2 0 47 34 5961
2018 Person with a disability 11 27 17 20 24 1 0 39 45 380
2018 Not a person with a disability 14 31 19 21 14 2 0 45 35 6389
2017 Person with a disability 12 20 13 27 25 2 0 33 54 337
2017 Not a person with a disability 16 31 17 19 15 3 1 48 35 5313
2014 Person with a disability 10 23 15 21 29 1 0 34 50 354
2014 Not a person with a disability 10 27 21 22 17 2 0 39 40 5328
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 24 31 18 17 10 1 0 55 27 441
2020 Not a person with a disability 30 36 15 13 6 0 0 66 19 6077
2019 Person with a disability 20 28 20 16 17 0 0 48 32 360
2019 Not a person with a disability 27 38 16 12 6 0 0 65 19 5965
2018 Person with a disability 22 29 19 15 15 0 0 51 30 380
2018 Not a person with a disability 24 37 17 12 8 1 0 62 20 6375
2017 Person with a disability 21 28 16 17 18 0 0 48 35 337
2017 Not a person with a disability 26 35 15 13 10 0 0 62 23 5320
2014 Person with a disability 17 28 17 19 18 0 1 46 37 352
2014 Not a person with a disability 20 35 18 15 11 0 0 56 26 5327

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 25 46 10 13 7 0 0 70 20 440
2020 Not a person with a disability 32 41 13 11 3 0 0 73 14 6050
2019 Person with a disability 20 34 17 18 11 0 0 54 29 360
2019 Not a person with a disability 28 44 13 10 4 0 0 73 14 5941
2018 Person with a disability 26 37 16 14 7 0 0 63 21 379
2018 Not a person with a disability 28 44 13 10 4 0 0 72 14 6387
2017 Person with a disability 25 33 13 18 11 0 0 58 29 338
2017 Not a person with a disability 28 44 12 10 5 0 0 73 15 5314

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 40 26 11 11 9 1 1 67 21 440
2020 Not a person with a disability 42 31 12 9 5 1 0 74 14 6076
2019 Person with a disability 32 29 13 14 12 0 0 61 26 359
2019 Not a person with a disability 41 33 12 8 5 0 0 74 13 5977
2018 Person with a disability 36 28 14 12 10 1 0 64 22 380
2018 Not a person with a disability 37 37 12 8 5 1 0 74 13 6353
2017 Person with a disability 29 38 11 10 12 0 0 67 22 339
2017 Not a person with a disability 38 35 11 10 5 0 0 74 15 5327
2014 Person with a disability 32 32 12 11 11 2 0 65 23 354
2014 Not a person with a disability 35 37 13 9 6 0 0 72 15 5333

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 22 39 16 11 12 0 0 61 23 436
2020 Not a person with a disability 30 40 12 14 4 0 0 70 18 6065
2019 Person with a disability 20 37 12 21 11 0 1 57 32 360
2019 Not a person with a disability 29 41 11 13 5 0 0 71 18 5960
2018 Person with a disability 19 44 7 20 10 0 0 63 30 380
2018 Not a person with a disability 24 47 10 13 5 0 0 72 18 6387
2017 Person with a disability 19 28 11 18 23 0 0 47 42 338
2017 Not a person with a disability 26 39 11 15 9 0 0 65 24 5325
2014 Person with a disability 14 32 13 17 22 1 1 47 40 354
2014 Not a person with a disability 19 37 13 19 11 0 0 57 31 5326

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 46 20 14 8 8 2 1 69 17 441
2020 Not a person with a disability 51 24 13 6 4 1 1 77 10 6066

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 20 23 19 19 17 2 0 45 36 437
2020 Not a person with a disability 25 35 18 12 8 1 0 61 20 6075
2019 Person with a disability 14 29 16 14 23 2 0 45 38 360
2019 Not a person with a disability 23 35 17 14 8 2 0 60 23 5979
2018 Person with a disability 15 27 19 15 21 2 0 44 37 381
2018 Not a person with a disability 20 36 18 15 9 2 0 57 24 6394
2017 Person with a disability 13 30 16 15 22 3 0 45 38 338
2017 Not a person with a disability 23 34 16 14 9 2 1 59 24 5318
2014 Person with a disability 14 22 14 19 26 3 0 38 47 352
2014 Not a person with a disability 16 31 18 18 14 2 1 48 33 5335

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 20 24 13 19 22 2 1 46 41 441
2020 Not a person with a disability 26 34 14 12 9 1 3 63 23 6080
2019 Person with a disability 15 20 16 17 27 2 3 37 47 361
2019 Not a person with a disability 25 33 15 13 10 2 2 60 24 5992
2018 Person with a disability 15 21 17 19 25 2 1 38 45 382
2018 Not a person with a disability 23 34 15 13 11 2 1 59 25 6394
2017 Person with a disability 18 24 9 16 30 2 1 43 48 339
2017 Not a person with a disability 24 32 14 13 13 2 2 59 27 5312
2014 Person with a disability 12 17 14 17 36 2 1 31 55 353
2014 Not a person with a disability 17 29 16 16 18 2 3 48 35 5337

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 41 25 18 6 6 1 3 68 12 441
2020 Not a person with a disability 46 24 15 7 4 1 3 72 12 6091
2019 Person with a disability 34 26 19 8 9 0 4 63 18 358
2019 Not a person with a disability 44 27 16 6 4 1 3 74 10 5978

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 34 26 15 13 9 2 2 62 23 440
2020 Not a person with a disability 43 25 16 8 4 1 2 71 13 6085
2019 Person with a disability 32 19 21 10 13 2 4 54 24 359
2019 Not a person with a disability 43 27 16 6 4 1 3 73 10 5965

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 60 12 9 4 7 6 2 78 12 439
2020 Not a person with a disability 77 9 4 2 2 2 3 91 4 6067
2019 Person with a disability 54 14 8 5 10 6 3 76 16 357
2019 Not a person with a disability 76 9 5 2 2 3 4 91 4 5961

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 53 15 11 5 9 5 3 73 15 439
2020 Not a person with a disability 76 10 4 2 1 2 6 93 3 6072
2019 Person with a disability 53 16 10 4 10 2 4 74 15 358
2019 Not a person with a disability 79 7 3 1 1 2 8 94 2 5959

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 30 34 16 10 10 0 0 65 20 439
2020 Not a person with a disability 34 40 12 9 4 0 0 74 14 6047
2019 Person with a disability 24 35 11 14 16 0 0 58 30 357
2019 Not a person with a disability 32 40 13 10 5 0 0 72 15 5945
2018 Person with a disability 25 34 15 14 11 0 0 59 26 380
2018 Not a person with a disability 29 42 13 10 6 0 0 71 15 6371
2017 Person with a disability 21 39 16 10 13 0 0 60 23 338
2017 Not a person with a disability 31 42 10 10 6 0 0 74 16 5304
2014 Person with a disability 20 32 15 16 16 0 1 52 32 354
2014 Not a person with a disability 22 42 14 13 9 0 0 65 22 5324

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 34 34 13 9 10 1 0 68 19 441
2020 Not a person with a disability 39 35 14 8 4 0 0 74 12 6066
2019 Person with a disability 25 32 17 15 11 0 0 57 26 360
2019 Not a person with a disability 36 36 15 8 4 0 0 72 13 5958
2018 Person with a disability 26 37 14 11 12 0 0 64 23 380
2018 Not a person with a disability 34 38 15 8 4 0 0 73 12 6364
2017 Person with a disability 27 35 16 9 12 0 0 63 21 339
2017 Not a person with a disability 36 36 13 9 5 0 0 73 14 5307
2014 Person with a disability 22 29 17 15 16 0 0 52 31 354
2014 Not a person with a disability 28 38 16 10 8 0 0 66 18 5327

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 27 38 16 10 9 1 0 65 19 436
2020 Not a person with a disability 31 42 14 9 3 0 1 73 12 6043
2019 Person with a disability 24 32 19 15 9 1 0 56 24 360
2019 Not a person with a disability 31 41 15 9 4 0 0 72 13 5915
2018 Person with a disability 24 34 16 16 10 0 0 58 26 379
2018 Not a person with a disability 29 39 17 10 5 0 0 68 15 6377
2017 Person with a disability 22 36 19 10 13 0 0 58 23 338
2017 Not a person with a disability 32 38 13 10 5 0 0 71 16 5307
2014 Person with a disability 24 30 17 12 15 0 1 55 27 354
2014 Not a person with a disability 25 38 17 12 8 0 0 63 19 5326

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 21 32 20 14 9 3 0 55 24 440
2020 Not a person with a disability 23 44 17 10 4 2 0 68 15 6080
2019 Person with a disability 15 31 22 16 11 5 0 49 28 357
2019 Not a person with a disability 19 44 18 10 5 3 0 66 15 5985
2018 Person with a disability 15 32 23 15 12 3 0 48 28 380
2018 Not a person with a disability 20 40 23 10 5 3 0 61 15 6412
2017 Person with a disability 13 39 14 17 14 2 0 54 32 337
2017 Not a person with a disability 21 40 18 13 5 3 0 63 18 5317

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 39 25 11 12 12 1 0 64 25 439
2020 Not a person with a disability 39 31 12 11 7 0 0 70 18 6071
2019 Person with a disability 29 33 13 13 12 0 0 62 25 359
2019 Not a person with a disability 40 32 12 10 6 0 0 72 16 5970
2018 Person with a disability 35 33 11 11 10 0 1 69 21 376
2018 Not a person with a disability 36 35 13 9 5 0 0 72 15 6386
2017 Person with a disability 28 33 11 8 19 1 0 62 27 337
2017 Not a person with a disability 38 32 12 10 7 0 1 71 17 5313
2014 Person with a disability 29 25 14 17 13 0 2 55 31 352
2014 Not a person with a disability 31 34 14 12 9 0 1 65 21 5327

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 26 35 18 9 9 1 1 62 19 439
2020 Not a person with a disability 33 34 17 9 6 0 1 67 15 6071
2019 Person with a disability 23 37 22 8 8 0 1 61 17 359
2019 Not a person with a disability 32 35 17 9 5 0 1 68 14 5960
2018 Person with a disability 29 32 19 11 9 1 1 61 20 381
2018 Not a person with a disability 32 33 18 9 6 0 1 67 15 6391
2017 Person with a disability 32 28 22 11 5 0 1 61 17 339
2017 Not a person with a disability 29 37 19 8 4 0 2 68 13 5322
2014 Person with a disability 28 30 21 10 9 1 1 59 19 352
2014 Not a person with a disability 29 36 20 9 5 0 1 66 14 5328

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 45 55 441
2020 Not a person with a disability 32 68 6088

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 47 16 8 5 5 3 16 78 12 439
2020 Not a person with a disability 46 15 9 3 4 3 20 79 9 6088

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Person with a disability 27 36 37 441
2020 Not a person with a disability 23 45 32 6089
2019 Person with a disability 35 25 40 360
2019 Not a person with a disability 25 44 32 5986
2018 Person with a disability 28 34 38 379
2018 Not a person with a disability 23 44 32 6373
2017 Person with a disability 36 33 31 339
2017 Not a person with a disability 21 45 34 5324
2014 Person with a disability 24 35 41 353
2014 Not a person with a disability 25 45 31 5333

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Person with a disability 13 34 33 4 10 6 114
2020 Not a person with a disability 19 42 19 7 7 6 1401
2019 Person with a disability 11 20 31 7 21 10 124
2019 Not a person with a disability 18 34 19 9 14 5 1452
2018 Person with a disability 26 21 33 8 9 4 108
2018 Not a person with a disability 22 37 19 10 6 6 1526
2017 Person with a disability 21 34 18 4 7 16 112
2017 Not a person with a disability 23 34 19 7 10 8 1212
2014 Person with a disability 19 21 21 25 9999 14 82
2014 Not a person with a disability 28 31 19 11 9999 11 1347
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 39 42 8 7 4 0 0 81 11 440
2020 Not a person with a disability 46 39 9 5 2 0 0 84 7 6052
2019 Person with a disability 30 42 12 8 7 0 0 73 15 359
2019 Not a person with a disability 42 41 10 5 2 0 0 83 7 5950
2018 Person with a disability 41 35 9 7 7 1 0 77 14 379
2018 Not a person with a disability 42 42 9 5 2 0 0 84 7 6394
2017 Person with a disability 40 37 9 7 8 0 0 76 15 338
2017 Not a person with a disability 39 41 10 6 3 0 0 81 9 5310
2014 Person with a disability 35 36 11 9 6 3 0 73 16 353
2014 Not a person with a disability 34 41 14 6 4 1 0 76 11 5326

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 20 38 20 13 9 1 0 58 23 438
2020 Not a person with a disability 22 43 19 11 4 1 0 66 15 6081
2019 Person with a disability 19 38 17 13 11 2 0 57 25 360
2019 Not a person with a disability 22 45 17 11 4 1 0 68 15 5984
2018 Person with a disability 16 38 20 17 8 1 0 55 25 382
2018 Not a person with a disability 19 44 20 11 5 1 0 64 16 6389
2017 Person with a disability 26 31 15 15 12 1 0 58 27 339
2017 Not a person with a disability 22 40 19 12 6 1 0 62 19 5321
2014 Person with a disability 13 37 18 16 13 2 0 52 30 353
2014 Not a person with a disability 14 38 23 14 9 2 0 53 23 5337

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 14 25 36 19 5 0 1 24 39 441
2020 Not a person with a disability 9 24 38 20 7 1 1 27 34 6076
2019 Person with a disability 13 29 38 15 4 1 1 19 43 360
2019 Not a person with a disability 9 24 38 19 9 1 1 28 33 5975
2018 Person with a disability 15 27 39 12 5 1 1 17 43 374
2018 Not a person with a disability 9 25 39 19 7 1 1 26 34 6376
2017 Person with a disability 16 23 41 10 5 1 4 17 40 339
2017 Not a person with a disability 8 24 39 17 8 1 3 26 33 5306
2014 Person with a disability 15 33 33 13 4 1 1 17 49 353
2014 Not a person with a disability 11 29 36 16 5 1 1 22 41 5311

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 14 19 27 26 12 1 1 38 34 438
2020 Not a person with a disability 9 19 28 27 14 2 1 42 29 6061
2019 Person with a disability 16 25 27 20 8 2 2 29 43 358
2019 Not a person with a disability 10 20 31 23 14 2 1 38 31 5961
2018 Person with a disability 15 29 26 18 8 2 1 28 45 375
2018 Not a person with a disability 12 22 31 21 11 2 1 33 34 6351
2017 Person with a disability 18 23 32 13 8 3 3 22 44 338
2017 Not a person with a disability 11 23 29 20 12 2 3 33 36 5291
2014 Person with a disability 23 31 24 10 8 1 2 19 56 352
2014 Not a person with a disability 17 27 31 15 7 2 2 23 45 5312

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 14 27 33 16 7 2 1 24 42 438
2020 Not a person with a disability 14 26 31 17 8 2 2 25 42 6070
2019 Person with a disability 23 23 30 14 5 3 3 20 48 360
2019 Not a person with a disability 16 27 30 15 8 1 2 24 44 5971
2018 Person with a disability 19 28 29 15 5 2 2 21 49 373
2018 Not a person with a disability 17 27 30 15 7 2 2 23 46 6360
2017 Person with a disability 23 24 28 10 7 6 3 18 51 337
2017 Not a person with a disability 16 25 31 14 8 2 4 23 43 5299
2014 Person with a disability 29 28 23 10 7 1 2 18 59 353
2014 Not a person with a disability 29 28 24 11 5 1 2 16 59 5303

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 6 16 37 26 13 1 2 40 22 439
2020 Not a person with a disability 6 14 32 31 15 1 2 47 21 6057
2019 Person with a disability 9 17 33 24 12 1 3 38 28 360
2019 Not a person with a disability 6 14 32 29 15 1 2 46 21 5948
2018 Person with a disability 9 16 36 26 10 0 3 38 25 371
2018 Not a person with a disability 7 16 33 28 13 1 2 42 24 6339
2017 Person with a disability 11 14 36 22 9 2 8 34 27 337
2017 Not a person with a disability 7 14 32 27 15 1 5 44 22 5291
2014 Person with a disability 13 19 34 24 8 0 2 33 32 354
2014 Not a person with a disability 9 18 33 26 11 1 3 39 28 5297

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 21 22 26 20 9 1 1 29 44 438
2020 Not a person with a disability 13 21 28 23 13 1 2 37 34 6079
2019 Person with a disability 22 19 32 13 8 3 2 22 44 360
2019 Not a person with a disability 13 20 27 22 14 2 2 38 34 5973
2018 Person with a disability 20 28 25 18 5 1 3 24 49 374
2018 Not a person with a disability 15 23 29 19 10 2 2 30 40 6367
2017 Person with a disability 20 28 24 12 8 1 8 21 52 338
2017 Not a person with a disability 15 21 29 17 12 2 4 30 39 5300
2014 Person with a disability 34 28 18 13 4 0 2 18 64 351
2014 Not a person with a disability 26 27 24 13 7 1 2 21 55 5315

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 12 18 22 28 15 3 1 45 32 438
2020 Not a person with a disability 12 19 26 23 15 2 2 40 33 6058
2019 Person with a disability 17 18 25 23 9 2 5 35 39 360
2019 Not a person with a disability 13 20 27 21 14 3 2 36 35 5949
2018 Person with a disability 17 20 28 21 10 2 3 32 39 372
2018 Not a person with a disability 15 22 27 20 12 2 2 33 38 6353
2017 Person with a disability 20 20 27 18 10 1 4 29 42 338
2017 Not a person with a disability 13 20 27 19 12 3 5 34 36 5302
2014 Person with a disability 24 19 24 18 11 1 3 30 45 352
2014 Not a person with a disability 15 21 28 21 9 2 3 32 39 5308

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 17 24 34 15 7 2 1 23 42 437
2020 Not a person with a disability 14 23 33 17 9 2 2 27 39 6063
2019 Person with a disability 22 24 28 15 6 3 2 22 49 357
2019 Not a person with a disability 14 24 31 16 10 2 2 28 40 5962
2018 Person with a disability 21 25 31 14 5 2 3 20 48 376
2018 Not a person with a disability 17 25 32 14 8 2 2 23 44 6365
2017 Person with a disability 25 28 28 9 5 1 4 15 56 338
2017 Not a person with a disability 15 24 32 14 8 3 4 24 42 5309
2014 Person with a disability 30 25 25 10 8 1 1 18 57 353
2014 Not a person with a disability 24 27 28 11 6 2 3 17 54 5313

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 11 26 36 19 8 1 0 27 37 440
2020 Not a person with a disability 8 18 36 25 12 1 1 37 26 6075
2019 Person with a disability 14 24 34 19 8 0 0 28 38 361
2019 Not a person with a disability 9 17 33 26 13 1 1 40 26 5968

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 10 31 21 23 13 3 0 42 36 438
2020 Not a person with a disability 15 34 21 19 8 2 0 50 29 6056
2019 Person with a disability 7 25 20 25 19 4 0 33 46 361
2019 Not a person with a disability 13 33 22 21 8 3 0 47 30 5962

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 36 23 10 17 13 1 1 59 30 438
2020 Not a person with a disability 45 31 9 8 5 1 0 77 14 6071
2019 Person with a disability 30 27 13 15 14 0 0 58 29 361
2019 Not a person with a disability 45 31 9 9 5 1 0 76 14 5971
2018 Person with a disability 31 28 8 16 17 1 0 59 33 379
2018 Not a person with a disability 39 35 10 10 6 1 0 74 16 6377
2017 Person with a disability 28 22 10 19 21 1 0 50 40 339
2017 Not a person with a disability 41 31 10 10 7 1 1 73 16 5316
2014 Person with a disability 30 23 12 15 19 0 0 54 34 353
2014 Not a person with a disability 39 33 10 10 6 0 1 73 17 5333

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 42 33 10 10 6 0 0 75 15 439
2020 Not a person with a disability 50 34 7 6 3 0 0 84 9 6052
2019 Person with a disability 35 35 9 12 8 0 1 71 20 360
2019 Not a person with a disability 47 35 8 7 3 0 0 82 10 5955
2018 Person with a disability 39 37 10 7 6 0 0 77 13 380
2018 Not a person with a disability 43 39 8 7 3 0 0 82 10 6376
2017 Person with a disability 31 34 12 8 13 0 1 66 22 338
2017 Not a person with a disability 40 40 8 8 3 0 0 80 11 5313
2014 Person with a disability 33 34 9 14 10 0 0 67 24 353
2014 Not a person with a disability 36 43 10 7 3 0 0 80 10 5334

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 39 32 13 8 6 1 1 72 14 436
2020 Not a person with a disability 43 39 10 5 2 0 0 83 7 6036
2019 Person with a disability 29 38 17 9 7 0 0 67 16 361
2019 Not a person with a disability 41 40 11 5 2 1 0 81 7 5977
2018 Person with a disability 29 38 14 9 8 2 0 69 17 380
2018 Not a person with a disability 37 43 12 5 2 1 0 81 8 6380

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 29 34 16 13 6 1 0 65 19 439
2020 Not a person with a disability 34 40 14 8 4 1 0 74 11 6042
2019 Person with a disability 26 31 20 10 11 1 0 58 22 358
2019 Not a person with a disability 33 41 14 7 3 2 0 75 10 5961
2018 Person with a disability 30 34 17 11 7 1 0 65 18 379
2018 Not a person with a disability 34 42 14 5 2 2 0 78 7 6395
2017 Person with a disability 24 39 13 9 14 3 0 64 23 339
2017 Not a person with a disability 35 41 13 5 2 2 1 78 8 5318
2014 Person with a disability 30 26 21 9 10 4 0 58 20 352
2014 Not a person with a disability 31 40 16 7 3 3 0 74 10 5332

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 32 30 17 9 6 5 1 66 16 440
2020 Not a person with a disability 34 37 15 6 3 4 1 75 9 6061
2019 Person with a disability 28 30 21 8 7 5 0 62 16 360
2019 Not a person with a disability 38 36 15 5 2 4 1 77 7 5961
2018 Person with a disability 33 35 15 8 6 2 1 70 14 381
2018 Not a person with a disability 35 38 17 4 2 4 1 76 6 6395
2017 Person with a disability 34 27 20 5 6 4 4 66 12 339
2017 Not a person with a disability 34 36 16 5 3 5 2 74 8 5311
2014 Person with a disability 31 28 18 9 7 6 0 63 17 352
2014 Not a person with a disability 33 37 17 5 2 5 1 74 7 5327

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 41 31 12 10 6 0 0 72 16 439
2020 Not a person with a disability 49 34 9 5 3 0 0 83 8 6061
2019 Person with a disability 31 36 11 10 11 0 0 67 21 358
2019 Not a person with a disability 47 36 9 5 3 0 0 83 8 5977
2018 Person with a disability 35 31 14 12 8 0 0 67 20 379
2018 Not a person with a disability 42 40 10 5 3 0 0 82 8 6389
2017 Person with a disability 32 34 10 12 11 0 0 66 23 337
2017 Not a person with a disability 42 36 11 6 4 0 0 79 10 5323
2014 Person with a disability 29 33 14 12 11 0 0 63 23 352
2014 Not a person with a disability 36 40 12 8 4 0 0 77 11 5335

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 46 22 13 3 10 3 2 73 14 439
2020 Not a person with a disability 54 24 9 4 3 4 3 83 7 6075

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 26 32 17 11 6 5 2 62 19 440
2020 Not a person with a disability 31 33 19 7 3 7 1 69 10 6078

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 37 32 11 10 6 2 3 72 17 439
2020 Not a person with a disability 46 33 10 5 3 2 1 82 8 6068

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 20 24 23 11 15 4 3 48 28 441
2020 Not a person with a disability 26 33 18 10 6 4 3 63 18 6076
2019 Person with a disability 21 24 18 14 18 3 2 47 34 360
2019 Not a person with a disability 28 33 15 10 7 4 2 66 18 5973
2018 Person with a disability 20 29 18 12 15 4 2 52 28 381
2018 Not a person with a disability 20 37 18 11 7 4 2 61 19 6382
2017 Person with a disability 20 22 16 18 18 2 3 44 39 339
2017 Not a person with a disability 26 32 15 11 8 4 3 63 21 5323
2014 Person with a disability 25 21 15 14 18 4 2 49 34 353
2014 Not a person with a disability 27 36 15 10 7 3 2 66 18 5334

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 28 30 12 18 10 2 0 60 29 439
2020 Not a person with a disability 31 38 13 10 5 2 1 71 16 6074
2019 Person with a disability 23 36 11 14 13 2 1 61 28 359
2019 Not a person with a disability 29 38 14 11 5 2 1 69 16 5984
2018 Person with a disability 29 36 12 11 10 2 0 66 21 382
2018 Not a person with a disability 29 40 14 10 4 2 1 71 15 6398
2017 Person with a disability 38 23 15 11 11 3 0 63 22 338
2017 Not a person with a disability 35 37 12 8 5 3 1 74 14 5311
2014 Person with a disability 39 28 9 9 13 2 0 68 23 354
2014 Not a person with a disability 34 40 12 7 4 3 1 76 11 5331

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 27 30 19 11 12 1 0 57 23 440
2020 Not a person with a disability 31 37 18 9 4 1 0 69 13 6070
2019 Person with a disability 22 34 21 8 15 0 0 56 23 358
2019 Not a person with a disability 28 38 20 8 4 1 0 67 12 5969
2018 Person with a disability 23 32 22 14 9 0 0 55 23 381
2018 Not a person with a disability 27 41 18 8 4 1 0 69 12 6386

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 17 20 16 15 25 7 0 40 43 439
2020 Not a person with a disability 22 27 18 12 12 7 2 54 27 6083
2019 Person with a disability 15 19 19 15 24 6 1 37 42 360
2019 Not a person with a disability 20 27 18 14 11 7 2 52 28 5983
2018 Person with a disability 16 20 15 19 24 6 0 38 46 381
2018 Not a person with a disability 19 29 19 14 11 7 1 51 28 6392
2017 Person with a disability 15 22 14 17 25 7 0 40 45 337
2017 Not a person with a disability 19 29 16 15 12 8 2 52 30 5307
2014 Person with a disability 16 18 12 23 26 5 1 36 51 351
2014 Not a person with a disability 17 27 18 17 14 6 1 47 34 5338

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 26 46 6 16 6 0 0 73 22 440
2020 Not a person with a disability 34 48 5 11 2 0 0 82 13 6080

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 29 37 14 13 6 0 1 66 20 439
2020 Not a person with a disability 35 42 9 10 3 0 0 78 13 6083
2019 Person with a disability 29 37 8 15 11 0 0 66 26 360
2019 Not a person with a disability 42 36 7 10 4 0 0 79 14 5975
2017 Person with a disability 33 28 10 20 9 0 0 61 29 337
2017 Not a person with a disability 40 36 8 10 6 0 0 77 16 5321
2014 Person with a disability 30 37 8 13 11 0 0 68 24 353
2014 Not a person with a disability 39 37 8 10 6 0 0 76 16 5329

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 39 32 11 11 6 0 0 71 17 433
2020 Not a person with a disability 44 38 9 8 2 0 0 81 10 6029
2019 Person with a disability 31 41 10 12 6 0 0 71 18 360
2019 Not a person with a disability 48 37 7 6 2 0 0 85 8 5937
2017 Person with a disability 40 33 8 7 12 0 0 72 20 336
2017 Not a person with a disability 47 37 7 6 2 0 0 85 9 5307
2014 Person with a disability 35 36 10 13 6 0 0 71 19 352
2014 Not a person with a disability 41 40 8 7 3 0 0 81 10 5328

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 72 20 2 2 1 0 2 95 3 439
2020 Not a person with a disability 74 18 4 2 1 0 1 93 3 6067

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 27 21 12 9 6 18 6 65 20 438
2020 Not a person with a disability 27 19 12 7 8 16 10 62 21 6083
2019 Person with a disability 31 19 14 8 9 13 6 62 21 360
2019 Not a person with a disability 30 19 13 7 7 17 8 64 19 5977

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 30 70 440
2020 Not a person with a disability 12 88 6085
2019 Person with a disability 30 70 358
2019 Not a person with a disability 13 87 5983
2018 Person with a disability 29 71 379
2018 Not a person with a disability 14 86 6407

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 46 54 118
2020 Not a person with a disability 49 51 565
2019 Person with a disability 56 44 94
2019 Not a person with a disability 50 50 736
2018 Person with a disability 51 49 105
2018 Not a person with a disability 53 47 839

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 77 23 118
2020 Not a person with a disability 65 35 565
2019 Person with a disability 69 31 94
2019 Not a person with a disability 57 43 736
2018 Person with a disability 70 30 105
2018 Not a person with a disability 60 40 836

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 9 91 118
2020 Not a person with a disability 10 90 565
2018 Person with a disability 10 90 105
2018 Not a person with a disability 12 88 827

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 9 91 118
2020 Not a person with a disability 5 95 565
2019 Person with a disability 7 93 94
2019 Not a person with a disability 5 95 736
2018 Person with a disability 7 93 105
2018 Not a person with a disability 6 94 827

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 5 95 118
2020 Not a person with a disability 8 92 565
2019 Person with a disability 8 92 94
2019 Not a person with a disability 8 92 736
2018 Person with a disability 8 92 105
2018 Not a person with a disability 11 89 829

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 8 92 118
2020 Not a person with a disability 5 95 565
2019 Person with a disability 6 94 94
2019 Not a person with a disability 3 97 736

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 47 53 118
2020 Not a person with a disability 33 67 565
2019 Person with a disability 38 62 93
2019 Not a person with a disability 42 58 729
2018 Person with a disability 47 53 105
2018 Not a person with a disability 41 59 831

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 45 55 118
2020 Not a person with a disability 41 59 565
2019 Person with a disability 49 51 93
2019 Not a person with a disability 37 63 729
2018 Person with a disability 51 49 105
2018 Not a person with a disability 40 60 831

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 50 50 118
2020 Not a person with a disability 43 57 565
2019 Person with a disability 47 53 93
2019 Not a person with a disability 45 55 729
2018 Person with a disability 61 39 105
2018 Not a person with a disability 42 58 830

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 49 51 118
2020 Not a person with a disability 40 60 565
2019 Person with a disability 44 56 93
2019 Not a person with a disability 37 63 729
2018 Person with a disability 44 56 105
2018 Not a person with a disability 37 63 833

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 43 57 118
2020 Not a person with a disability 28 72 565
2019 Person with a disability 39 61 93
2019 Not a person with a disability 32 68 729
2018 Person with a disability 45 55 105
2018 Not a person with a disability 31 69 826

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 52 48 118
2020 Not a person with a disability 55 45 565
2019 Person with a disability 52 48 93
2019 Not a person with a disability 59 41 729
2018 Person with a disability 55 45 105
2018 Not a person with a disability 58 42 837

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 47 53 118
2020 Not a person with a disability 37 63 565
2019 Person with a disability 37 63 93
2019 Not a person with a disability 38 62 729
2018 Person with a disability 42 58 105
2018 Not a person with a disability 34 66 835

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 7 93 118
2020 Not a person with a disability 12 88 565
2019 Person with a disability 6 94 93
2019 Not a person with a disability 12 88 729
2018 Person with a disability 11 89 105
2018 Not a person with a disability 11 89 827

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 17 83 118
2020 Not a person with a disability 13 87 565
2019 Person with a disability 15 85 93
2019 Not a person with a disability 10 90 729
2018 Person with a disability 12 88 105
2018 Not a person with a disability 14 86 828

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 61 39 118
2020 Not a person with a disability 49 51 565
2019 Person with a disability 58 42 93
2019 Not a person with a disability 46 54 729
2018 Person with a disability 62 38 105
2018 Not a person with a disability 41 59 829

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 34 66 118
2020 Not a person with a disability 29 71 565
2019 Person with a disability 30 70 93
2019 Not a person with a disability 31 69 729
2018 Person with a disability 35 65 105
2018 Not a person with a disability 35 65 830

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 13 87 118
2020 Not a person with a disability 16 84 565
2019 Person with a disability 16 84 93
2019 Not a person with a disability 12 88 729
2018 Person with a disability 17 83 105
2018 Not a person with a disability 13 87 827

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 49 51 118
2020 Not a person with a disability 52 48 565
2019 Person with a disability 48 52 93
2019 Not a person with a disability 56 44 728
2018 Person with a disability 55 45 105
2018 Not a person with a disability 51 49 830

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 35 65 118
2020 Not a person with a disability 31 69 565
2019 Person with a disability 27 73 93
2019 Not a person with a disability 35 65 728
2018 Person with a disability 35 65 105
2018 Not a person with a disability 31 69 830

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 10 90 118
2020 Not a person with a disability 13 87 565
2019 Person with a disability 9 91 93
2019 Not a person with a disability 8 92 728
2018 Person with a disability 11 89 105
2018 Not a person with a disability 8 92 827

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 25 75 118
2020 Not a person with a disability 18 82 565
2019 Person with a disability 35 65 93
2019 Not a person with a disability 14 86 728
2018 Person with a disability 24 76 105
2018 Not a person with a disability 13 87 831

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 10 90 118
2020 Not a person with a disability 11 89 565
2019 Person with a disability 16 84 93
2019 Not a person with a disability 11 89 728
2018 Person with a disability 16 84 105
2018 Not a person with a disability 9 91 828

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 12 88 118
2020 Not a person with a disability 10 90 565
2019 Person with a disability 11 89 93
2019 Not a person with a disability 6 94 728
2018 Person with a disability 6 94 105
2018 Not a person with a disability 5 95 828

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 21 79 118
2020 Not a person with a disability 16 84 565
2019 Person with a disability 22 78 93
2019 Not a person with a disability 17 83 728
2018 Person with a disability 15 85 105
2018 Not a person with a disability 21 79 829

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 11 89 118
2020 Not a person with a disability 10 90 565
2019 Person with a disability 15 85 93
2019 Not a person with a disability 11 89 728
2018 Person with a disability 17 83 105
2018 Not a person with a disability 9 91 827

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 27 73 118
2020 Not a person with a disability 28 72 565
2019 Person with a disability 14 86 93
2019 Not a person with a disability 27 73 728
2018 Person with a disability 25 75 105
2018 Not a person with a disability 30 70 833

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 18 82 107
2020 Not a person with a disability 14 86 517
2019 Person with a disability 13 87 81
2019 Not a person with a disability 10 90 685
2018 Person with a disability 11 89 98
2018 Not a person with a disability 12 88 788

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 18 82 107
2020 Not a person with a disability 22 78 517
2019 Person with a disability 16 84 81
2019 Not a person with a disability 24 76 685
2018 Person with a disability 16 84 98
2018 Not a person with a disability 23 77 785

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 6 94 107
2020 Not a person with a disability 10 90 517
2019 Person with a disability 9 91 81
2019 Not a person with a disability 11 89 685
2018 Person with a disability 11 89 98
2018 Not a person with a disability 8 92 785

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 15 85 107
2020 Not a person with a disability 10 90 517
2019 Person with a disability 13 87 81
2019 Not a person with a disability 7 93 685
2018 Person with a disability 8 92 98
2018 Not a person with a disability 9 91 785

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 16 84 107
2020 Not a person with a disability 11 89 517
2019 Person with a disability 12 88 81
2019 Not a person with a disability 11 89 685
2018 Person with a disability 16 84 98
2018 Not a person with a disability 10 90 785

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 8 92 107
2020 Not a person with a disability 6 94 517
2018 Person with a disability 16 84 98
2018 Not a person with a disability 11 89 786

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 10 90 107
2020 Not a person with a disability 10 90 517
2019 Person with a disability 6 94 81
2019 Not a person with a disability 12 88 685
2018 Person with a disability 9 91 98
2018 Not a person with a disability 11 89 786

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 18 82 107
2020 Not a person with a disability 16 84 517
2019 Person with a disability 6 94 81
2019 Not a person with a disability 15 85 685
2018 Person with a disability 10 90 98
2018 Not a person with a disability 12 88 787

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 27 73 107
2020 Not a person with a disability 10 90 517
2019 Person with a disability 19 81 81
2019 Not a person with a disability 10 90 685
2018 Person with a disability 18 82 98
2018 Not a person with a disability 8 92 786

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 34 66 107
2020 Not a person with a disability 33 67 517
2019 Person with a disability 31 69 81
2019 Not a person with a disability 29 71 685
2018 Person with a disability 35 65 98
2018 Not a person with a disability 26 74 789

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 13 87 107
2020 Not a person with a disability 10 90 517
2019 Person with a disability 15 85 81
2019 Not a person with a disability 11 89 685
2018 Person with a disability 10 90 98
2018 Not a person with a disability 6 94 784

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 55 45 107
2020 Not a person with a disability 49 51 517
2019 Person with a disability 46 54 81
2019 Not a person with a disability 47 53 685
2018 Person with a disability 57 43 98
2018 Not a person with a disability 41 59 792

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 4 96 107
2020 Not a person with a disability 1 99 517

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 61 39 107
2020 Not a person with a disability 59 41 517
2019 Person with a disability 55 45 81
2019 Not a person with a disability 55 45 685
2018 Person with a disability 64 36 98
2018 Not a person with a disability 57 43 793

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 18 82 107
2020 Not a person with a disability 12 88 517
2019 Person with a disability 17 83 81
2019 Not a person with a disability 11 89 685
2018 Person with a disability 15 85 98
2018 Not a person with a disability 12 88 786

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 13 14 20 9 19 22 4 35 38 438
2020 Not a person with a disability 18 20 18 9 7 23 5 54 21 6081
2019 Person with a disability 8 16 20 12 19 18 6 32 42 361
2019 Not a person with a disability 17 21 19 10 7 20 6 51 23 5973
2018 Person with a disability 14 19 19 11 16 18 4 42 34 380
2018 Not a person with a disability 15 23 22 8 7 20 4 50 20 6384
2017 Person with a disability 11 24 16 12 20 13 4 42 38 338
2017 Not a person with a disability 17 20 22 9 8 20 6 49 22 5323
2014 Person with a disability 14 14 21 12 18 17 4 36 37 354
2014 Not a person with a disability 14 24 21 9 7 20 5 51 22 5331

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 24 25 21 13 10 6 1 54 24 435
2020 Not a person with a disability 32 32 17 7 5 7 1 68 13 6083
2019 Person with a disability 22 29 18 10 15 6 1 54 26 361
2019 Not a person with a disability 32 33 16 8 4 6 1 70 13 5975
2018 Person with a disability 23 29 18 10 12 7 0 57 24 380
2018 Not a person with a disability 28 36 18 7 4 6 1 68 12 6381
2017 Person with a disability 22 26 17 15 14 6 0 51 31 337
2017 Not a person with a disability 27 31 19 8 5 8 1 64 15 5315
2014 Person with a disability 21 24 23 11 14 6 1 49 26 354
2014 Not a person with a disability 24 33 20 8 6 8 1 63 15 5333

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 16 84 439
2020 Not a person with a disability 6 94 6082
2019 Person with a disability 18 82 361
2019 Not a person with a disability 6 94 5978
2018 Person with a disability 18 82 380
2018 Not a person with a disability 6 94 6399

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 26 74 76
2020 Not a person with a disability 44 56 294
2019 Person with a disability 22 78 69
2019 Not a person with a disability 43 57 341
2018 Person with a disability 35 65 67
2018 Not a person with a disability 39 61 335

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 82 18 76
2020 Not a person with a disability 78 22 294
2019 Person with a disability 91 9 69
2019 Not a person with a disability 71 29 341
2018 Person with a disability 84 16 67
2018 Not a person with a disability 69 31 342

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 10 90 76
2020 Not a person with a disability 4 96 294
2019 Person with a disability 9 91 69
2019 Not a person with a disability 9 91 341
2018 Person with a disability 10 90 67
2018 Not a person with a disability 7 93 334

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 6 94 76
2020 Not a person with a disability 9 91 294
2019 Person with a disability 11 89 69
2019 Not a person with a disability 10 90 341

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 5 95 76
2020 Not a person with a disability 5 95 294
2019 Person with a disability 7 93 69
2019 Not a person with a disability 6 94 341
2018 Person with a disability 8 92 67
2018 Not a person with a disability 6 94 335

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 9 91 76
2020 Not a person with a disability 16 84 294
2019 Person with a disability 9 91 69
2019 Not a person with a disability 13 87 339
2018 Person with a disability 11 89 68
2018 Not a person with a disability 17 83 334

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 7 93 76
2020 Not a person with a disability 9 91 294
2019 Person with a disability 6 94 69
2019 Not a person with a disability 10 90 339
2018 Person with a disability 11 89 68
2018 Not a person with a disability 13 87 335

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 7 93 68
2018 Not a person with a disability 9 91 335

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 27 73 76
2020 Not a person with a disability 34 66 294
2019 Person with a disability 28 72 69
2019 Not a person with a disability 28 72 339
2018 Person with a disability 13 87 68
2018 Not a person with a disability 25 75 334

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 20 80 76
2020 Not a person with a disability 47 53 294
2019 Person with a disability 19 81 69
2019 Not a person with a disability 44 56 339
2018 Person with a disability 25 75 68
2018 Not a person with a disability 41 59 338

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 8 92 76
2020 Not a person with a disability 10 90 294
2019 Person with a disability 6 94 69
2019 Not a person with a disability 12 88 339

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 14 86 76
2020 Not a person with a disability 17 83 294
2019 Person with a disability 13 87 69
2019 Not a person with a disability 18 82 339
2018 Person with a disability 9 91 68
2018 Not a person with a disability 18 82 337

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 66 34 76
2020 Not a person with a disability 3 97 294
2019 Person with a disability 58 42 69
2019 Not a person with a disability 2 98 339
2018 Person with a disability 68 32 68
2018 Not a person with a disability 4 96 334

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 0 100 76
2020 Not a person with a disability 0 100 294
2019 Person with a disability 0 100 69
2019 Not a person with a disability 0 100 339

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 6 94 76
2020 Not a person with a disability 13 87 294
2019 Person with a disability 16 84 69
2019 Not a person with a disability 19 81 339
2018 Person with a disability 17 83 68
2018 Not a person with a disability 20 80 337

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 47 53 76
2020 Not a person with a disability 20 80 294
2019 Person with a disability 31 69 69
2019 Not a person with a disability 30 70 334
2018 Person with a disability 38 62 68
2018 Not a person with a disability 32 68 339

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 23 77 76
2020 Not a person with a disability 13 87 294
2019 Person with a disability 23 77 69
2019 Not a person with a disability 16 84 334
2018 Person with a disability 21 79 68
2018 Not a person with a disability 19 81 337

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 17 83 76
2020 Not a person with a disability 7 93 294
2018 Person with a disability 6 94 68
2018 Not a person with a disability 7 93 337

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 26 74 76
2020 Not a person with a disability 15 85 294
2019 Person with a disability 32 68 69
2019 Not a person with a disability 10 90 334
2018 Person with a disability 24 76 68
2018 Not a person with a disability 12 88 339

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Person with a disability 12 88 69
2019 Not a person with a disability 1 99 334
2018 Person with a disability 9 91 68
2018 Not a person with a disability 3 97 334

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 16 84 76
2020 Not a person with a disability 5 95 294
2019 Person with a disability 12 88 69
2019 Not a person with a disability 3 97 334

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 7 93 76
2020 Not a person with a disability 12 88 294
2019 Person with a disability 12 88 69
2019 Not a person with a disability 9 91 334

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 12 88 76
2020 Not a person with a disability 5 95 294
2019 Person with a disability 11 89 69
2019 Not a person with a disability 5 95 334
2018 Person with a disability 12 88 68
2018 Not a person with a disability 9 91 334

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 41 59 76
2020 Not a person with a disability 53 47 294
2019 Person with a disability 41 59 69
2019 Not a person with a disability 55 45 334
2018 Person with a disability 42 58 68
2018 Not a person with a disability 47 53 337

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 11 89 69
2020 Not a person with a disability 20 80 273
2018 Person with a disability 6 94 65
2018 Not a person with a disability 23 77 317

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 6 94 69
2020 Not a person with a disability 4 96 273
2018 Person with a disability 7 93 65
2018 Not a person with a disability 9 91 318

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 13 87 69
2020 Not a person with a disability 15 85 273
2019 Person with a disability 7 93 54
2019 Not a person with a disability 10 90 310
2018 Person with a disability 23 77 65
2018 Not a person with a disability 8 92 318

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 13 87 69
2020 Not a person with a disability 5 95 273
2019 Person with a disability 10 90 54
2019 Not a person with a disability 6 94 310
2018 Person with a disability 23 77 65
2018 Not a person with a disability 8 92 318

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 43 57 69
2020 Not a person with a disability 23 77 273
2019 Person with a disability 31 69 54
2019 Not a person with a disability 24 76 310
2018 Person with a disability 38 62 65
2018 Not a person with a disability 22 78 319

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 14 86 69
2020 Not a person with a disability 9 91 273
2019 Person with a disability 18 82 54
2019 Not a person with a disability 6 94 310
2018 Person with a disability 17 83 65
2018 Not a person with a disability 7 93 319

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 54 46 69
2020 Not a person with a disability 48 52 273
2019 Person with a disability 51 49 54
2019 Not a person with a disability 46 54 310
2018 Person with a disability 60 40 65
2018 Not a person with a disability 40 60 322

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 71 29 69
2020 Not a person with a disability 62 38 273
2019 Person with a disability 56 44 54
2019 Not a person with a disability 59 41 310
2018 Person with a disability 65 35 65
2018 Not a person with a disability 61 39 324

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 7 93 65
2018 Not a person with a disability 2 98 317

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 9 91 69
2020 Not a person with a disability 13 87 273
2019 Person with a disability 11 89 54
2019 Not a person with a disability 11 89 310
2018 Person with a disability 22 78 65
2018 Not a person with a disability 14 86 317

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 15 15 25 6 11 25 4 41 24 438
2020 Not a person with a disability 20 21 19 5 3 28 5 61 11 6068
2019 Person with a disability 11 13 22 12 10 25 6 35 33 360
2019 Not a person with a disability 20 19 22 5 3 26 6 57 11 5967
2018 Person with a disability 13 19 24 8 9 23 3 43 23 381
2018 Not a person with a disability 17 22 25 4 3 25 4 55 10 6386
2017 Person with a disability 14 21 22 9 15 17 3 43 29 339
2017 Not a person with a disability 19 20 22 4 3 27 6 57 10 5320
2014 Person with a disability 13 16 25 6 11 23 7 41 24 354
2014 Not a person with a disability 15 22 23 5 3 28 5 54 11 5326

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 26 26 22 8 9 8 2 57 19 439
2020 Not a person with a disability 33 32 18 5 3 9 1 72 9 6081
2019 Person with a disability 22 26 21 9 10 11 1 54 22 359
2019 Not a person with a disability 35 31 18 4 3 8 1 72 8 5962
2018 Person with a disability 23 30 20 9 7 10 1 59 18 380
2018 Not a person with a disability 29 35 19 4 2 9 1 71 7 6367
2017 Person with a disability 24 27 14 9 15 10 0 57 27 338
2017 Not a person with a disability 30 32 18 4 3 11 2 71 8 5307
2014 Person with a disability 23 22 21 10 9 14 1 54 22 353
2014 Not a person with a disability 25 32 20 5 3 13 1 67 9 5323

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 18 82 437
2020 Not a person with a disability 7 93 6052

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 36 64 439
2020 Not a person with a disability 6 94 6060
2019 Person with a disability 47 53 360
2019 Not a person with a disability 9 91 5985
2017 Person with a disability 48 52 338
2017 Not a person with a disability 10 90 5320
2014 Person with a disability 44 56 353
2014 Not a person with a disability 11 89 5310

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 92 8 162
2020 Not a person with a disability 26 74 380

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 87 13 162
2020 Not a person with a disability 76 24 379
2019 Person with a disability 84 16 178
2019 Not a person with a disability 74 26 559
2017 Person with a disability 88 12 173
2017 Not a person with a disability 69 31 559
2014 Person with a disability 79 21 158
2014 Not a person with a disability 69 31 556

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 43 27 11 11 8 0 0 71 18 138
2020 Not a person with a disability 51 38 5 4 2 0 0 89 6 287
2019 Person with a disability 38 29 11 14 7 0 0 67 22 149
2019 Not a person with a disability 55 29 7 6 3 0 1 84 8 435
2017 Person with a disability 47 32 5 10 6 1 0 79 16 150
2017 Not a person with a disability 53 36 5 2 3 0 1 90 5 429
2014 Person with a disability 44 32 6 10 6 0 2 78 16 129
2014 Not a person with a disability 58 28 5 6 3 0 0 87 9 398

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 45 29 7 10 6 2 1 76 17 441
2020 Not a person with a disability 43 31 10 6 3 3 4 79 10 6073
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 28 28 16 17 11 1 0 56 28 439
2020 Not a person with a disability 32 33 15 11 7 2 0 66 18 6066

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 31 38 11 11 7 1 0 70 18 439
2020 Not a person with a disability 32 39 12 12 4 0 0 71 17 6089

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 33 35 12 13 7 1 0 68 19 437
2020 Not a person with a disability 33 37 14 11 5 1 0 70 16 6076

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 30 34 19 7 8 1 1 66 16 440
2020 Not a person with a disability 30 37 17 9 5 1 1 68 14 6044

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 40 30 15 5 6 3 2 73 11 437
2020 Not a person with a disability 40 35 13 6 3 1 1 77 9 6075

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 53 12 11 0 1 16 7 84 1 440
2020 Not a person with a disability 52 18 8 1 1 13 7 87 2 6068

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 40 33 12 5 8 1 0 74 14 438
2020 Not a person with a disability 42 33 10 7 5 2 0 77 12 6074

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 45 28 7 9 10 1 0 74 20 438
2020 Not a person with a disability 48 32 9 7 4 0 0 81 10 6073

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 42 29 10 9 9 0 0 71 18 438
2020 Not a person with a disability 45 30 10 8 6 0 0 76 14 6071

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 74 26 119
2020 Not a person with a disability 65 35 2051

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 26 28 16 17 13 0 0 55 30 107
2020 Not a person with a disability 17 37 18 20 8 0 0 54 27 1778

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 35 33 13 10 6 3 0 70 16 440
2020 Not a person with a disability 36 39 13 6 4 1 0 76 10 6080
2019 Person with a disability 26 38 16 12 8 1 0 65 20 361
2019 Not a person with a disability 31 40 16 8 4 2 0 72 12 5986
2018 Person with a disability 23 41 11 13 9 2 0 66 22 378
2018 Not a person with a disability 27 41 16 9 4 3 0 70 14 6395
2017 Person with a disability 17 40 13 13 13 4 0 60 27 336
2017 Not a person with a disability 21 40 18 11 6 4 0 64 17 5322

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 36 23 12 13 15 0 1 60 29 440
2020 Not a person with a disability 37 29 12 13 8 1 0 67 21 6067

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 45 20 11 8 9 6 0 69 18 434
2020 Not a person with a disability 46 29 14 5 3 3 0 77 9 6058

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 29 28 14 13 15 0 0 57 28 440
2020 Not a person with a disability 31 34 17 11 6 1 0 66 18 6084
2019 Person with a disability 15 29 20 17 18 1 0 45 35 360
2019 Not a person with a disability 25 37 18 12 6 1 0 63 19 5988
2018 Person with a disability 19 33 16 17 14 1 0 52 32 376
2018 Not a person with a disability 21 38 19 13 7 1 0 60 20 6406
2017 Person with a disability 12 27 18 14 27 2 0 40 42 337
2017 Not a person with a disability 18 39 18 14 9 1 0 58 24 5318

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 20 41 5 12 22 0 0 61 34 119
2020 Not a person with a disability 17 44 15 17 6 0 1 62 22 2051
2019 Person with a disability 13 30 11 14 27 4 1 45 43 94
2019 Not a person with a disability 16 42 17 15 8 2 1 60 23 1858

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 24 26 21 11 18 0 1 51 29 439
2020 Not a person with a disability 28 28 20 13 9 0 1 57 22 6086

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 22 26 22 14 15 1 1 48 30 437
2020 Not a person with a disability 24 28 21 13 14 0 0 52 27 6069
2019 Person with a disability 16 22 18 17 27 0 0 38 44 360
2019 Not a person with a disability 14 26 23 16 21 0 0 40 37 5987
2018 Person with a disability 10 16 25 14 36 0 0 26 49 380
2018 Not a person with a disability 11 19 23 19 28 0 1 30 47 6405
2017 Person with a disability 9 17 14 23 34 1 1 27 58 338
2017 Not a person with a disability 12 19 21 18 29 0 1 31 47 5313

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 18 27 23 17 13 0 1 45 31 440
2020 Not a person with a disability 19 27 26 17 11 0 0 46 28 6082
2019 Person with a disability 18 26 25 16 14 0 0 44 31 360
2019 Not a person with a disability 21 30 26 13 9 0 0 51 22 5982
2018 Person with a disability 16 26 29 17 12 0 1 42 29 379
2018 Not a person with a disability 17 29 28 15 9 0 0 46 25 6393
2017 Person with a disability 12 28 25 23 10 0 1 41 34 337
2017 Not a person with a disability 20 28 28 15 9 0 0 48 24 5318

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 27 28 21 12 9 0 3 57 22 437
2020 Not a person with a disability 30 31 21 12 6 0 1 62 17 6069
2019 Person with a disability 24 29 22 12 10 0 3 55 22 357
2019 Not a person with a disability 31 32 20 10 6 0 1 64 16 5970
2018 Person with a disability 23 28 27 12 7 0 2 52 20 376
2018 Not a person with a disability 26 31 23 11 6 1 1 59 17 6375
2017 Person with a disability 24 31 17 17 8 1 2 57 25 336
2017 Not a person with a disability 28 32 21 10 5 1 3 62 16 5309

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 22 25 18 14 17 0 3 49 33 435
2020 Not a person with a disability 25 24 22 15 12 0 1 50 28 6056
2019 Person with a disability 19 20 19 16 23 1 1 41 40 356
2019 Not a person with a disability 25 24 23 15 12 0 1 50 27 5965
2018 Person with a disability 16 25 21 18 18 0 1 42 37 376
2018 Not a person with a disability 21 26 23 16 13 1 1 47 29 6387
2017 Person with a disability 15 25 19 20 20 1 1 40 41 338
2017 Not a person with a disability 22 23 24 16 13 0 2 46 29 5314

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 41 25 15 5 11 0 3 68 16 438
2020 Not a person with a disability 41 27 16 8 5 0 2 70 14 6065
2019 Person with a disability 43 23 14 7 9 0 4 69 17 360
2019 Not a person with a disability 44 27 15 7 4 0 2 73 11 5961
2018 Person with a disability 43 22 17 7 7 1 5 68 14 377
2018 Not a person with a disability 40 28 17 7 5 1 2 70 13 6387
2017 Person with a disability 37 25 12 14 5 1 7 67 20 338
2017 Not a person with a disability 40 28 16 7 5 1 4 72 12 5305

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 25 22 21 16 15 0 1 47 32 438
2020 Not a person with a disability 24 27 24 13 12 0 0 52 25 6072
2019 Person with a disability 23 25 25 11 16 0 0 48 27 360
2019 Not a person with a disability 28 29 22 11 10 0 0 57 21 5979
2018 Person with a disability 22 25 24 12 17 0 0 47 29 378
2018 Not a person with a disability 24 28 23 14 10 1 1 52 24 6397
2017 Person with a disability 20 24 27 17 11 0 1 44 28 332
2017 Not a person with a disability 23 30 24 12 9 0 1 54 22 5296

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 27 23 22 11 11 0 7 53 23 441
2020 Not a person with a disability 33 23 18 10 9 0 7 60 21 6075

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 25 27 25 13 9 1 0 53 22 436
2020 Not a person with a disability 31 35 20 9 4 0 1 66 13 6067
2019 Person with a disability 20 31 24 13 11 1 0 51 25 359
2019 Not a person with a disability 30 36 21 9 4 1 1 66 13 5971
2018 Person with a disability 16 32 27 15 9 1 0 49 23 380
2018 Not a person with a disability 25 36 23 10 4 1 1 63 14 6384
2017 Person with a disability 16 30 26 20 8 0 0 46 27 332
2017 Not a person with a disability 28 34 21 10 5 1 1 63 15 5287

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 20 32 21 15 11 1 0 52 27 437
2020 Not a person with a disability 26 34 22 11 6 0 1 60 17 6068
2019 Person with a disability 18 31 25 14 11 1 1 49 26 360
2019 Not a person with a disability 26 35 22 12 5 1 1 61 17 5973
2018 Person with a disability 16 31 27 14 11 1 1 47 25 379
2018 Not a person with a disability 22 35 24 12 6 1 1 57 18 6386
2017 Person with a disability 14 34 21 22 7 1 1 50 29 331
2017 Not a person with a disability 23 34 23 12 5 1 1 58 18 5292

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 26 27 19 14 12 1 0 55 26 440
2020 Not a person with a disability 31 33 19 11 5 0 0 64 16 6065
2019 Person with a disability 17 34 21 15 12 1 0 52 27 359
2019 Not a person with a disability 31 33 21 10 5 0 0 65 15 5963
2018 Person with a disability 22 30 23 14 10 0 1 53 24 378
2018 Not a person with a disability 28 34 21 10 5 1 1 63 15 6382
2017 Person with a disability 22 27 20 21 9 0 1 49 31 332
2017 Not a person with a disability 30 33 20 11 5 1 1 64 16 5291

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 33 26 16 12 11 1 0 60 24 436
2020 Not a person with a disability 43 29 14 8 4 0 0 73 13 6058
2019 Person with a disability 28 28 17 13 13 1 0 57 26 357
2019 Not a person with a disability 44 28 14 8 5 0 1 72 13 5962

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 23 26 24 15 11 0 0 50 26 439
2020 Not a person with a disability 33 30 22 10 5 0 1 63 15 6065

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 27 28 21 14 10 1 0 55 24 439
2020 Not a person with a disability 28 32 22 11 6 0 0 60 17 6068
2019 Person with a disability 25 35 20 10 10 0 0 60 20 357
2019 Not a person with a disability 36 33 18 8 4 0 1 70 12 5947
2018 Person with a disability 28 28 25 10 8 1 1 57 19 380
2018 Not a person with a disability 29 33 22 10 5 1 1 63 15 6366
2017 Person with a disability 26 31 20 14 7 0 2 58 21 330
2017 Not a person with a disability 32 32 21 9 4 1 1 65 13 5282

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 35 30 18 11 7 0 0 65 17 436
2020 Not a person with a disability 45 30 15 6 3 0 1 76 9 6057
2019 Person with a disability 39 23 18 12 7 0 0 63 19 359
2019 Not a person with a disability 52 26 13 5 3 0 1 79 8 5955
2018 Person with a disability 38 28 16 12 5 0 1 67 17 377
2018 Not a person with a disability 49 27 14 5 3 0 1 77 9 6378
2017 Person with a disability 38 24 22 11 3 0 1 63 14 337
2017 Not a person with a disability 51 25 13 5 4 0 1 78 9 5319

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 21 33 24 15 7 0 0 54 22 437
2020 Not a person with a disability 29 35 22 10 4 0 0 64 14 6052

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 49 22 12 9 5 1 2 73 15 439
2020 Not a person with a disability 69 16 6 2 1 1 5 90 4 6052
2019 Person with a disability 43 27 12 6 9 1 2 72 15 356
2019 Not a person with a disability 74 13 5 2 1 1 5 92 3 5943
2018 Person with a disability 51 20 14 6 7 1 1 72 13 381
2018 Not a person with a disability 68 17 6 2 1 1 4 90 3 6361

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 60 16 7 8 7 1 2 78 16 438
2020 Not a person with a disability 77 11 5 3 2 0 2 89 5 6057
2019 Person with a disability 52 19 12 7 9 0 1 71 16 360
2019 Not a person with a disability 72 13 6 3 3 0 1 87 6 5973
2018 Person with a disability 51 18 11 8 10 1 2 71 18 380
2018 Not a person with a disability 69 15 7 3 2 1 2 87 6 6374
2017 Person with a disability 49 22 12 10 5 1 1 72 16 336
2017 Not a person with a disability 72 13 6 4 2 1 2 88 6 5315

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 55 26 8 7 3 1 1 82 10 437
2020 Not a person with a disability 60 25 9 3 2 0 1 86 5 6038
2019 Person with a disability 42 32 16 6 4 0 1 74 10 359
2019 Not a person with a disability 53 29 11 3 3 0 1 83 6 5957
2018 Person with a disability 41 34 13 6 5 0 1 76 10 380
2018 Not a person with a disability 49 30 13 4 2 0 1 80 7 6406
2017 Person with a disability 44 30 17 5 3 0 0 75 8 336
2017 Not a person with a disability 51 30 11 4 2 0 1 82 6 5317

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 48 19 12 10 10 0 0 68 21 436
2020 Not a person with a disability 62 19 10 4 4 0 1 81 9 6057
2019 Person with a disability 46 21 13 8 12 0 0 67 20 360
2019 Not a person with a disability 58 22 11 5 4 0 1 81 9 5947
2018 Person with a disability 42 23 15 10 9 0 1 66 19 377
2018 Not a person with a disability 53 24 11 6 4 0 1 78 10 6394
2017 Person with a disability 44 16 18 14 7 0 1 61 21 338
2017 Not a person with a disability 57 22 10 5 4 0 1 80 9 5315

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 56 12 4 3 2 1 22 89 6 439
2020 Not a person with a disability 60 16 7 2 1 0 14 88 4 6055
2019 Person with a disability 51 14 7 3 1 0 24 85 5 358
2019 Not a person with a disability 58 14 7 2 1 0 17 88 4 5930
2018 Person with a disability 48 14 4 1 4 0 30 88 6 380
2018 Not a person with a disability 52 17 7 2 1 0 19 86 4 6367
2017 Person with a disability 48 21 7 2 2 0 21 87 4 334
2017 Not a person with a disability 54 16 7 2 1 0 19 87 4 5313

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 58 24 10 2 2 1 3 85 5 436
2020 Not a person with a disability 65 21 8 2 1 0 2 88 4 6069
2019 Person with a disability 60 24 5 4 2 0 5 88 6 356
2019 Not a person with a disability 65 21 8 2 1 0 3 89 3 5947
2018 Person with a disability 56 22 9 3 2 0 7 85 6 377
2018 Not a person with a disability 60 24 9 2 1 1 4 88 3 6388
2017 Person with a disability 58 19 6 2 1 0 13 89 3 332
2017 Not a person with a disability 63 22 7 2 1 0 5 90 3 5283

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 63 15 9 5 5 1 2 80 11 439
2020 Not a person with a disability 69 15 7 4 4 0 1 86 7 6082
2019 Person with a disability 59 17 8 5 9 1 2 78 14 360
2019 Not a person with a disability 69 16 6 4 4 0 1 86 8 5969
2018 Person with a disability 53 21 9 7 7 0 3 76 15 380
2018 Not a person with a disability 65 16 7 5 5 1 2 83 10 6402
2017 Person with a disability 49 23 13 6 7 0 3 74 13 335
2017 Not a person with a disability 62 17 8 5 4 0 3 83 9 5319

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 33 26 21 11 8 0 0 60 19 441
2020 Not a person with a disability 46 32 14 5 2 0 0 78 8 6079
2019 Person with a disability 38 30 18 6 6 1 1 69 12 359
2019 Not a person with a disability 53 29 12 3 2 0 1 83 5 5953
2018 Person with a disability 34 30 19 10 5 0 1 65 15 377
2018 Not a person with a disability 47 31 14 4 2 0 1 80 6 6389
2017 Person with a disability 38 31 19 5 5 0 1 71 10 336
2017 Not a person with a disability 48 31 13 3 2 0 1 81 5 5313

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 22 34 30 9 5 0 0 56 14 441
2020 Not a person with a disability 27 43 21 6 3 0 0 69 9 6080

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 9 29 33 16 11 1 0 38 28 441
2020 Not a person with a disability 12 34 36 13 5 0 0 46 18 6086
2019 Person with a disability 6 29 35 19 11 0 0 35 29 361
2019 Not a person with a disability 16 36 32 12 4 0 0 52 16 5993
2018 Person with a disability 7 27 34 22 10 0 0 34 32 380
2018 Not a person with a disability 12 34 36 13 4 0 0 46 18 6418
2017 Person with a disability 6 18 38 21 16 0 0 24 37 339
2017 Not a person with a disability 13 30 37 14 6 0 0 43 20 5328

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 18 25 37 13 7 0 0 20 43 441
2020 Not a person with a disability 9 20 39 22 9 0 0 32 29 6073
2019 Person with a disability 18 28 32 15 6 0 0 21 46 358
2019 Not a person with a disability 8 17 38 24 12 0 0 37 25 5963
2018 Person with a disability 17 26 32 18 8 0 1 25 43 377
2018 Not a person with a disability 8 16 39 24 11 0 0 36 25 6366
2017 Person with a disability 19 23 36 16 6 0 0 22 42 336
2017 Not a person with a disability 6 17 41 22 12 0 1 35 24 5308
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 37 43 19 1 54 46 441
2020 Not a person with a disability 41 41 18 1 50 50 6092

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 33 67 161
2020 Not a person with a disability 31 69 2237

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 37 16 12 13 13 2 7 58 29 441
2020 Not a person with a disability 44 19 14 7 7 1 7 69 15 6087
2019 Person with a disability 30 15 18 11 22 1 3 47 34 357
2019 Not a person with a disability 37 20 16 9 11 1 6 61 22 5932
2018 Person with a disability 27 15 18 14 18 1 7 46 35 379
2018 Not a person with a disability 35 18 16 11 11 2 7 58 25 6405

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 10 19 12 21 33 1 4 31 57 161
2020 Not a person with a disability 10 24 16 21 25 1 3 35 49 2233

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 4 15 12 19 46 1 3 20 67 161
2020 Not a person with a disability 6 19 16 23 34 1 1 26 58 2237
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