2020 Public Service Employee Survey Results by Theme for Fisheries and Oceans Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - CO

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 42 44 6 8 1 0 0 85 9 231
2020 CO-01 46 37 6 9 2 0 0 83 11 54
2020 CO-02 43 45 5 7 1 0 0 88 8 128
2020 CO-03 33 49 7 9 2 0 0 82 11 45
2019 CO 49 37 7 6 1 0 0 86 7 184
2019 CO-01 61 24 12 2 0 0 0 85 2 41
2019 CO-02 43 42 5 8 1 0 0 86 9 97
2018 CO 37 45 9 4 4 0 0 82 9 180
2018 CO-01 56 35 7 0 2 0 0 91 2 43
2018 CO-02 34 43 10 6 6 0 0 77 12 97
2017 CO 38 44 10 7 2 0 0 82 9 151
2017 CO-01 41 32 14 9 5 0 0 73 14 22
2017 CO-02 36 44 11 7 2 0 0 80 9 84
2017 CO-03 41 49 5 5 0 0 0 90 5 39
2014 CO 25 47 14 6 8 0 0 72 15 154
2014 CO-01 43 36 7 7 7 0 0 79 14 14
2014 CO-02 25 42 15 9 10 0 0 67 18 93
2014 CO-03 15 63 15 2 5 0 0 78 7 41

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 43 39 10 8 1 0 0 82 9 231
2020 CO-01 46 35 11 6 2 0 0 81 7 54
2020 CO-02 45 38 8 8 1 0 0 84 9 128
2020 CO-03 36 40 13 11 0 0 0 76 11 45
2019 CO 39 38 11 9 3 0 0 76 13 184
2019 CO-02 34 42 14 6 4 0 0 76 10 96
2018 CO 37 38 9 11 4 1 0 75 16 180
2018 CO-01 48 36 7 7 2 0 0 84 9 44
2018 CO-02 34 34 11 14 6 0 0 69 20 96
2017 CO 33 38 14 10 5 0 0 71 15 151
2017 CO-01 37 32 14 9 9 0 0 68 18 22
2017 CO-02 31 38 11 13 7 0 0 69 20 84
2017 CO-03 38 38 18 5 0 0 0 77 5 39

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 55 33 7 4 1 0 0 87 5 230
2020 CO-01 61 26 9 2 2 0 0 87 4 54
2020 CO-02 52 33 7 7 1 0 0 85 8 127
2020 CO-03 58 36 7 0 0 0 0 93 0 45
2019 CO 54 34 8 3 1 0 0 88 4 183
2019 CO-01 56 39 2 0 2 0 0 95 2 41
2019 CO-02 49 34 11 4 1 0 0 83 5 96
2018 CO 55 34 4 3 2 1 0 90 6 178
2018 CO-01 68 25 5 2 0 0 0 93 2 44
2018 CO-02 52 34 4 4 4 1 0 87 9 94
2017 CO 47 42 8 3 0 0 0 90 3 152
2017 CO-01 46 50 5 0 0 0 0 95 0 22
2017 CO-02 45 43 11 2 0 0 0 87 2 85
2017 CO-03 56 36 3 5 0 0 0 92 5 39
2014 CO 52 30 11 6 1 0 0 83 6 154
2014 CO-01 71 14 7 7 0 0 0 86 7 14
2014 CO-02 51 31 10 8 1 0 0 82 9 93
2014 CO-03 49 32 17 2 0 0 0 80 2 41

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 48 38 10 4 1 0 0 85 5 231
2020 CO-01 56 30 7 6 2 0 0 85 7 54
2020 CO-02 45 39 10 5 0 0 0 84 5 128
2020 CO-03 49 40 9 0 2 0 0 89 2 45
2019 CO 47 40 8 4 1 0 0 87 5 185
2019 CO-02 38 47 9 4 1 0 0 86 5 97
2018 CO 44 39 9 4 2 1 0 84 7 178
2018 CO-01 61 32 5 0 2 0 0 93 2 44
2018 CO-02 40 41 11 3 3 1 0 83 6 94
2017 CO 44 41 12 3 1 0 0 84 4 152
2017 CO-01 41 41 14 5 0 0 0 82 5 22
2017 CO-02 43 38 14 4 1 0 0 81 5 85
2017 CO-03 44 49 5 3 0 0 0 92 3 39
2014 CO 34 44 10 6 6 1 0 78 12 154
2014 CO-01 50 29 7 7 7 0 0 79 14 14
2014 CO-02 30 44 12 6 6 1 0 75 13 93
2014 CO-03 29 56 7 2 5 0 0 85 7 41

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 52 33 10 5 1 0 0 84 6 231
2020 CO-01 61 26 7 4 2 0 0 87 6 54
2020 CO-02 48 38 9 3 1 0 0 87 4 128
2020 CO-03 53 24 16 7 0 0 0 78 7 45
2019 CO 49 28 14 6 3 1 0 78 9 185
2019 CO-02 42 29 18 8 1 2 0 73 9 97
2018 CO 43 33 12 7 5 1 0 76 12 181
2018 CO-01 55 25 14 2 5 0 0 80 7 44
2018 CO-02 40 35 9 8 6 1 0 76 15 97
2017 CO 38 39 11 11 2 1 0 77 13 150
2017 CO-01 46 23 18 14 0 0 0 68 14 22
2017 CO-02 33 41 11 12 4 0 0 74 15 84
2017 CO-03 42 45 5 8 0 0 0 87 8 38
2014 CO 17 40 21 15 6 0 0 58 22 154
2014 CO-01 14 50 7 21 7 0 0 64 29 14
2014 CO-02 18 36 24 16 6 0 0 54 23 93
2014 CO-03 15 44 22 15 5 0 0 59 20 41

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 47 38 7 7 0 0 0 85 7 228
2020 CO-01 58 34 4 4 0 0 0 92 4 53
2020 CO-02 43 43 7 6 1 0 0 86 7 126
2020 CO-03 51 27 11 11 0 0 0 78 11 45
2019 CO 43 36 14 4 2 1 0 79 7 185
2019 CO-02 34 41 18 5 1 1 0 76 6 97
2018 CO 44 32 13 6 5 1 0 76 11 179
2018 CO-01 52 27 16 0 5 0 0 80 5 44
2018 CO-02 43 33 9 8 6 0 0 76 15 95
2017 CO 33 44 12 7 2 1 1 79 9 151
2017 CO-01 41 32 14 14 0 0 0 73 14 22
2017 CO-02 31 46 13 6 4 0 1 78 9 85
2017 CO-03 34 50 8 8 0 0 0 84 8 38
2014 CO 19 42 18 14 7 0 0 61 21 154
2014 CO-01 14 57 7 14 7 0 0 71 21 14
2014 CO-02 20 38 17 17 8 0 0 58 25 93
2014 CO-03 20 39 27 10 5 0 0 59 15 41

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 48 24 16 7 3 2 0 74 10 230
2020 CO-01 53 28 9 2 4 4 0 84 6 53
2020 CO-02 51 22 18 6 2 2 0 74 8 128
2020 CO-03 40 24 18 13 4 0 0 64 18 45
2019 CO 46 25 13 9 5 2 1 72 14 184
2019 CO-02 44 23 17 11 4 1 0 67 16 96
2018 CO 40 27 14 9 7 2 1 69 16 180
2018 CO-01 43 20 20 9 5 2 0 65 14 44
2018 CO-02 40 32 9 9 7 1 1 73 17 96
2017 CO 31 36 19 7 3 4 1 70 10 151
2017 CO-01 38 14 34 14 0 0 0 52 14 21
2017 CO-02 27 40 16 7 5 5 0 71 12 85
2017 CO-03 36 38 15 5 0 3 3 78 5 39
2014 CO 30 27 19 14 6 4 1 60 21 154
2014 CO-01 43 14 29 7 7 0 0 57 14 14
2014 CO-02 28 25 20 16 5 4 1 56 23 93
2014 CO-03 27 32 15 12 10 5 0 62 23 41
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 68 23 4 3 1 0 0 91 4 231
2020 CO-01 56 28 11 4 2 0 0 83 6 54
2020 CO-02 70 22 3 3 1 0 1 93 4 128
2020 CO-03 76 20 0 4 0 0 0 96 4 45
2019 CO 60 25 8 4 2 1 0 86 5 184
2019 CO-02 59 27 5 5 2 2 0 87 7 97
2019 CO-03 73 22 2 2 0 0 0 95 2 41

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 58 29 6 5 2 0 0 87 7 230
2020 CO-01 54 35 6 2 2 0 2 91 4 54
2020 CO-02 59 28 5 5 2 0 0 87 8 128
2020 CO-03 62 24 7 4 2 0 0 87 7 45
2019 CO 49 33 6 9 3 1 0 82 12 183
2019 CO-01 44 34 10 10 2 0 0 78 12 41
2019 CO-02 53 30 5 7 4 1 0 83 11 97
2018 CO 43 36 6 9 6 1 0 80 15 178
2018 CO-01 48 34 7 9 2 0 0 82 11 44
2018 CO-02 47 35 3 7 7 0 0 82 15 94
2017 CO 43 34 8 11 5 1 0 77 15 152
2017 CO-01 41 31 5 18 5 0 0 73 23 22
2017 CO-02 48 29 9 7 7 0 0 77 14 85
2017 CO-03 31 46 8 15 0 0 0 77 15 39
2014 CO 36 39 6 13 5 1 0 75 18 154
2014 CO-01 43 50 0 7 0 0 0 93 7 14
2014 CO-02 32 39 9 13 8 0 0 71 20 93
2014 CO-03 39 37 5 15 2 2 0 78 18 41

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 62 25 7 5 1 0 0 87 7 230
2020 CO-01 66 17 8 9 0 0 0 83 9 53
2020 CO-02 61 26 8 4 2 0 0 87 5 128
2020 CO-03 64 27 2 4 2 0 0 91 7 45
2019 CO 53 31 9 4 2 1 0 85 6 185
2019 CO-02 55 29 9 5 1 1 0 84 6 97
2018 CO 50 29 7 9 3 1 0 80 13 180
2018 CO-01 55 25 9 9 2 0 0 80 11 44
2018 CO-02 50 30 7 8 4 0 0 80 13 96
2017 CO 53 24 11 7 5 1 0 77 12 151
2017 CO-01 55 14 14 9 9 0 0 68 18 22
2017 CO-02 56 22 11 6 6 0 0 78 12 85
2017 CO-03 49 33 8 10 0 0 0 82 10 39
2014 CO 46 35 7 8 4 0 0 81 12 154
2014 CO-01 57 21 0 21 0 0 0 79 21 14
2014 CO-02 46 30 11 8 5 0 0 76 13 93
2014 CO-03 41 51 2 2 2 0 0 93 5 41

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 46 36 8 7 1 2 0 84 8 231
2020 CO-01 54 30 6 6 2 4 0 87 8 54
2020 CO-02 44 41 9 5 1 1 0 85 6 128
2020 CO-03 47 31 7 13 0 2 0 80 14 45
2019 CO 36 38 12 5 4 3 1 78 10 185
2019 CO-02 35 37 13 8 4 2 0 74 13 97
2018 CO 36 38 10 8 4 4 0 77 12 181
2018 CO-01 39 39 7 9 2 5 0 81 12 44
2018 CO-02 35 36 12 7 5 4 0 74 13 97
2017 CO 33 40 13 7 2 4 1 77 10 152
2017 CO-01 55 27 14 0 0 5 0 86 0 22
2017 CO-02 33 41 14 6 4 1 1 76 10 85
2017 CO-03 23 46 10 15 0 5 0 73 16 39
2014 CO 18 40 17 14 6 5 0 61 21 154
2014 CO-01 14 57 14 14 0 0 0 71 14 14
2014 CO-02 20 33 19 13 6 8 0 58 21 93
2014 CO-03 12 49 12 17 7 2 0 63 25 41

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 38 39 10 9 3 2 0 78 12 229
2020 CO-01 48 37 6 2 4 4 0 88 6 54
2020 CO-02 35 40 13 11 1 1 0 75 12 126
2020 CO-03 36 38 11 9 4 2 0 75 14 45
2019 CO 30 38 16 7 6 2 1 70 13 184
2019 CO-01 32 44 20 0 0 5 0 79 0 41
2019 CO-02 27 38 13 10 8 2 1 67 19 97
2018 CO 30 44 9 8 7 2 0 75 15 181
2018 CO-01 39 41 7 7 5 2 0 81 12 44
2018 CO-02 28 42 12 6 10 1 0 71 17 97
2017 CO 24 49 12 12 3 1 0 73 15 152
2017 CO-01 50 27 9 14 0 0 0 77 14 22
2017 CO-02 20 51 14 12 4 0 0 71 15 85
2017 CO-03 18 56 10 13 3 0 0 74 15 39
2014 CO 15 30 26 20 8 1 0 45 29 154
2014 CO-01 21 50 21 7 0 0 0 71 7 14
2014 CO-02 16 29 21 23 9 2 0 46 32 93
2014 CO-03 12 29 32 17 10 0 0 41 27 41

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 21 39 15 20 3 2 0 61 24 230
2020 CO-01 20 50 11 13 2 4 0 73 15 54
2020 CO-02 23 35 15 22 3 2 0 59 26 127
2020 CO-03 20 38 18 20 4 0 0 58 24 45
2019 CO 14 40 19 15 9 2 1 56 25 185
2019 CO-02 10 42 19 16 11 1 0 53 28 97
2018 CO 13 42 17 17 9 2 0 56 27 181
2018 CO-01 25 39 11 14 7 5 0 67 21 44
2018 CO-02 7 42 19 18 13 1 0 50 31 97
2017 CO 11 41 20 20 5 3 0 53 26 151
2017 CO-01 23 32 23 9 5 10 0 60 15 22
2017 CO-02 8 44 19 23 5 1 0 53 28 85
2017 CO-03 10 41 26 21 3 0 0 51 23 39
2014 CO 7 23 21 28 18 3 0 30 48 154
2014 CO-01 7 50 29 14 0 0 0 57 14 14
2014 CO-02 8 23 18 30 18 3 0 31 50 93
2014 CO-03 7 17 24 27 22 2 0 25 50 41

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 23 41 15 15 5 1 0 64 21 231
2020 CO-01 22 50 13 11 2 2 0 74 13 54
2020 CO-02 23 38 17 14 7 1 0 61 21 128
2020 CO-03 24 40 11 20 2 2 0 66 23 45
2019 CO 14 33 14 26 10 2 1 48 38 183
2019 CO-01 15 27 12 32 7 7 0 45 42 41
2019 CO-02 14 32 13 28 13 1 0 46 41 96
2018 CO 11 36 19 18 14 2 0 48 33 181
2018 CO-01 16 32 20 16 14 2 0 49 30 44
2018 CO-02 8 38 20 19 14 1 0 47 33 97
2017 CO 11 37 14 27 10 1 0 49 37 152
2017 CO-01 5 36 18 23 14 5 0 43 38 22
2017 CO-02 13 33 14 29 11 0 0 46 40 85
2017 CO-03 8 49 10 26 8 0 0 56 33 39
2014 CO 8 26 14 32 19 1 0 35 51 154
2014 CO-01 7 43 29 21 0 0 0 50 21 14
2014 CO-02 10 22 13 31 24 1 0 32 55 93
2014 CO-03 7 32 15 32 12 2 0 40 45 41
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 35 42 12 9 2 0 0 78 10 231
2020 CO-01 43 33 13 7 2 0 2 77 9 54
2020 CO-02 36 43 10 9 2 0 0 79 11 128
2020 CO-03 29 47 16 9 0 0 0 76 9 45
2019 CO 31 35 17 13 4 0 0 66 16 184
2019 CO-02 31 36 19 8 5 0 0 68 14 96
2018 CO 28 37 18 9 6 1 0 66 16 180
2018 CO-01 49 30 9 7 5 0 0 79 12 43
2018 CO-02 25 37 19 10 8 1 0 63 19 97
2017 CO 24 39 15 16 5 0 0 64 21 151
2017 CO-01 27 37 14 23 0 0 0 64 23 22
2017 CO-02 23 38 17 16 7 0 0 60 23 84
2017 CO-03 26 44 10 15 5 0 0 69 20 39
2014 CO 15 42 23 12 9 0 0 57 21 154
2014 CO-01 21 57 7 14 0 0 0 79 14 14
2014 CO-02 17 37 26 10 11 0 0 54 20 93
2014 CO-03 10 44 24 15 7 0 0 54 22 41

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 33 43 11 11 2 0 0 75 13 228
2020 CO-01 42 42 8 8 2 0 0 83 9 53
2020 CO-02 31 42 13 13 2 0 0 72 15 127
2020 CO-03 32 45 11 9 2 0 0 77 11 44
2019 CO 21 52 11 15 1 0 0 73 16 183
2019 CO-02 22 49 13 15 1 0 0 72 16 95
2018 CO 24 46 12 12 6 1 0 70 18 180
2018 CO-01 30 44 16 7 2 0 0 74 9 43
2018 CO-02 22 46 9 14 8 0 0 68 23 97
2017 CO 25 49 8 11 6 0 0 75 18 150
2017 CO-01 13 51 14 14 9 0 0 64 23 22
2017 CO-02 27 47 8 10 7 0 0 75 17 84
2017 CO-03 29 50 3 16 3 0 0 79 18 38

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 52 32 7 6 3 0 0 84 8 231
2020 CO-01 50 33 7 7 2 0 0 83 9 54
2020 CO-02 52 34 7 5 2 0 0 86 7 128
2020 CO-03 56 27 7 7 4 0 0 82 11 45
2019 CO 46 31 9 11 2 1 0 78 13 185
2019 CO-02 48 29 8 11 2 1 0 78 14 97
2018 CO 41 37 11 7 4 1 1 79 11 180
2018 CO-01 41 41 7 5 5 0 2 84 9 44
2018 CO-02 45 34 10 6 4 0 0 79 10 96
2017 CO 36 39 9 12 3 1 1 76 15 152
2017 CO-01 27 42 18 9 0 0 5 72 9 22
2017 CO-02 42 33 8 13 4 0 0 75 16 85
2017 CO-03 28 54 3 13 3 0 0 82 15 39
2014 CO 35 40 9 10 5 1 0 75 16 154
2014 CO-01 43 43 7 0 7 0 0 86 7 14
2014 CO-02 33 39 9 13 5 1 0 73 18 93
2014 CO-03 32 46 10 7 5 0 0 78 12 41

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 31 41 11 13 3 0 0 72 16 229
2020 CO-01 42 40 6 9 4 0 0 81 13 53
2020 CO-02 27 41 14 14 4 0 0 68 18 128
2020 CO-03 34 48 9 7 2 0 0 82 9 44
2019 CO 27 47 10 12 3 0 1 74 15 183
2019 CO-02 25 52 10 8 4 0 0 77 13 96
2018 CO 20 52 9 12 6 1 0 73 18 180
2018 CO-01 28 44 5 12 9 2 0 74 21 43
2018 CO-02 23 49 11 11 5 0 0 72 16 97
2017 CO 25 45 17 11 3 0 0 69 14 152
2017 CO-01 18 32 28 18 5 0 0 49 23 22
2017 CO-02 29 44 15 7 5 0 0 73 12 85
2017 CO-03 18 51 15 15 0 0 0 69 15 39
2014 CO 15 43 14 19 8 0 0 59 27 153
2014 CO-01 14 50 29 7 0 0 0 64 7 14
2014 CO-02 15 40 14 21 10 0 0 56 30 92
2014 CO-03 15 54 10 20 2 0 0 68 22 41

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 63 21 7 7 2 0 0 84 8 229
2020 CO-01 59 17 13 9 0 2 0 77 9 54
2020 CO-02 67 18 6 6 2 0 1 86 8 126
2020 CO-03 60 27 4 4 4 0 0 87 9 45

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 30 46 12 9 3 1 0 76 11 229
2020 CO-01 36 47 9 6 0 2 0 85 6 53
2020 CO-02 28 47 13 8 4 1 0 75 12 127
2020 CO-03 31 40 13 13 2 0 0 71 16 45
2019 CO 24 37 21 9 8 2 1 62 17 185
2019 CO-02 21 35 26 10 6 2 0 57 17 97
2018 CO 28 38 13 13 6 2 0 68 19 180
2018 CO-01 27 41 11 14 5 2 0 70 19 44
2018 CO-02 29 40 9 12 8 1 0 70 21 97
2017 CO 24 38 16 12 7 3 0 64 19 152
2017 CO-01 18 32 27 9 5 9 0 55 15 22
2017 CO-02 26 40 8 14 10 2 0 67 24 85
2017 CO-03 20 38 31 8 3 0 0 59 10 39
2014 CO 13 36 19 21 11 1 0 49 32 154
2014 CO-01 14 36 21 14 14 0 0 50 29 14
2014 CO-02 11 39 13 24 13 1 0 50 37 93
2014 CO-03 15 32 34 12 5 2 0 48 18 41

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 32 37 14 9 6 1 1 70 15 231
2020 CO-01 33 39 15 4 9 0 0 72 13 54
2020 CO-02 35 34 15 9 5 1 1 71 14 128
2020 CO-03 27 42 7 13 7 2 2 72 21 45
2019 CO 30 34 12 9 10 2 2 67 20 185
2019 CO-02 25 35 14 12 10 1 2 62 23 97
2018 CO 29 35 13 13 8 2 1 66 21 180
2018 CO-01 36 32 11 9 5 2 5 73 15 44
2018 CO-02 27 35 14 11 11 1 0 63 23 96
2017 CO 25 40 13 14 6 1 1 67 20 151
2017 CO-01 19 32 14 18 14 5 0 53 33 22
2017 CO-02 23 44 11 15 6 0 1 68 22 84
2017 CO-03 33 33 18 10 3 0 3 68 13 39
2014 CO 15 30 17 20 17 1 0 46 37 154
2014 CO-01 21 36 7 21 14 0 0 57 36 14
2014 CO-02 13 31 17 16 20 2 0 45 37 93
2014 CO-03 17 29 24 20 10 0 0 46 29 41

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 45 28 16 7 3 1 1 74 10 231
2020 CO-01 54 26 19 0 0 0 2 81 0 54
2020 CO-02 44 29 13 9 3 1 1 74 13 128
2020 CO-03 40 27 18 7 4 2 2 70 12 45
2019 CO 41 30 16 5 5 1 2 73 11 184
2019 CO-01 46 32 17 2 2 0 0 78 5 41
2019 CO-02 36 33 15 4 8 1 2 71 13 97

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 50 26 13 9 1 1 1 77 10 231
2020 CO-01 41 35 13 7 0 2 2 79 8 54
2020 CO-02 48 24 14 11 1 1 1 74 12 128
2020 CO-03 64 16 11 4 2 0 2 82 7 45
2019 CO 44 26 16 6 4 1 2 72 11 185
2019 CO-02 40 24 21 4 6 2 3 67 11 97

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 84 7 3 1 0 3 2 95 1 231
2020 CO-01 85 6 2 0 2 2 4 96 2 54
2020 CO-02 85 7 4 1 0 2 1 95 1 128
2020 CO-03 80 11 4 2 0 0 2 93 2 45
2019 CO 78 6 4 4 0 3 4 91 4 185
2019 CO-02 76 6 5 3 0 4 5 91 3 97

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 82 8 3 0 1 1 4 95 1 230
2020 CO-01 75 15 4 2 0 2 2 94 2 53
2020 CO-02 83 9 4 0 0 2 3 96 0 128
2020 CO-03 87 0 2 0 2 0 9 95 2 45
2019 CO 80 5 2 1 1 2 9 96 2 185
2019 CO-02 77 4 2 1 1 3 11 95 2 97

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 39 47 7 4 3 0 0 86 7 231
2020 CO-01 52 33 7 2 4 0 2 87 6 54
2020 CO-02 31 56 5 5 2 0 0 88 8 128
2020 CO-03 47 40 9 2 2 0 0 87 4 45
2019 CO 32 49 9 8 2 0 0 81 9 183
2019 CO-02 28 47 14 9 1 0 0 76 11 95
2018 CO 35 42 11 7 4 1 0 78 11 180
2018 CO-01 39 30 16 14 2 0 0 68 16 44
2018 CO-02 34 42 13 5 6 0 0 76 11 96
2017 CO 31 49 9 9 1 0 0 80 11 152
2017 CO-01 27 55 5 14 0 0 0 82 14 22
2017 CO-02 29 49 8 11 2 0 0 79 13 85
2017 CO-03 38 51 8 3 0 0 0 90 3 39
2014 CO 23 46 11 14 6 0 0 69 20 154
2014 CO-01 21 43 21 14 0 0 0 64 14 14
2014 CO-02 25 44 9 14 9 0 0 69 23 93
2014 CO-03 22 51 15 10 2 0 0 73 12 41

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 45 37 10 5 3 0 0 82 8 231
2020 CO-01 48 37 7 0 6 0 2 87 6 54
2020 CO-02 48 31 12 7 2 0 0 79 9 128
2020 CO-03 36 49 7 4 4 0 0 84 9 45
2019 CO 35 44 10 8 3 0 0 79 11 183
2019 CO-02 30 45 14 8 3 0 0 75 11 96
2018 CO 43 35 11 6 5 1 0 78 11 177
2018 CO-01 55 27 14 5 0 0 0 82 5 44
2018 CO-02 35 40 10 8 8 0 0 75 15 93
2017 CO 40 37 13 5 3 1 0 78 9 152
2017 CO-01 37 32 14 14 0 5 0 71 14 22
2017 CO-02 39 36 14 6 5 0 0 75 11 85
2017 CO-03 46 41 10 0 3 0 0 87 3 39
2014 CO 29 37 12 15 6 0 0 66 21 154
2014 CO-01 36 14 29 14 7 0 0 50 21 14
2014 CO-02 32 38 11 12 8 0 0 70 19 93
2014 CO-03 22 44 12 20 2 0 0 66 22 41

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 37 43 10 9 1 0 0 80 10 230
2020 CO-01 43 43 9 2 2 0 2 87 4 54
2020 CO-02 33 43 11 12 1 0 0 76 13 127
2020 CO-03 44 42 7 7 0 0 0 87 7 45
2019 CO 32 37 17 11 2 1 0 70 13 180
2019 CO-01 32 37 15 12 2 2 0 70 15 41
2019 CO-02 33 36 18 12 2 0 0 68 14 95
2018 CO 31 43 14 8 4 0 1 74 12 180
2018 CO-01 39 45 9 5 0 0 2 86 5 44
2018 CO-02 27 42 17 9 5 0 0 69 15 96
2017 CO 36 38 17 6 3 1 0 74 10 151
2017 CO-01 32 45 14 5 0 5 0 80 5 22
2017 CO-02 39 32 18 6 6 0 0 70 12 85
2017 CO-03 36 46 13 5 0 0 0 82 5 39
2014 CO 24 37 15 16 7 0 1 62 23 154
2014 CO-01 29 50 0 21 0 0 0 79 21 14
2014 CO-02 28 33 16 13 9 0 1 62 22 93
2014 CO-03 10 49 20 22 0 0 0 59 22 41

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 31 48 13 6 1 1 0 79 7 231
2020 CO-01 35 43 15 6 0 2 0 79 6 54
2020 CO-02 25 55 13 6 1 1 0 80 7 128
2020 CO-03 44 31 13 7 2 2 0 77 9 45
2019 CO 22 53 14 9 2 1 0 75 10 185
2019 CO-02 23 53 15 6 1 2 0 77 7 97
2018 CO 29 48 14 6 2 2 0 78 8 181
2018 CO-01 23 50 18 7 0 2 0 74 7 44
2018 CO-02 31 45 13 5 4 1 0 77 9 97
2017 CO 24 48 18 6 1 3 0 74 7 152
2017 CO-01 19 45 14 14 0 9 0 70 15 22
2017 CO-02 21 47 22 5 2 2 0 70 7 85
2017 CO-03 33 51 13 3 0 0 0 85 3 39

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 45 31 9 11 3 0 0 77 14 229
2020 CO-01 52 22 9 13 2 0 2 75 15 54
2020 CO-02 44 37 7 10 2 0 0 81 12 126
2020 CO-03 40 27 16 13 4 0 0 67 18 45
2019 CO 45 33 10 10 2 0 0 78 12 185
2019 CO-02 41 36 13 8 1 0 0 77 9 97
2018 CO 37 37 11 9 4 1 1 76 14 179
2018 CO-01 53 23 16 5 0 0 2 79 5 43
2018 CO-02 36 42 5 9 6 1 0 79 16 96
2017 CO 42 34 11 10 3 0 0 76 12 152
2017 CO-01 41 41 9 9 0 0 0 82 9 22
2017 CO-02 46 27 12 13 2 0 0 73 15 85
2017 CO-03 36 46 10 5 3 0 0 82 8 39
2014 CO 33 38 14 10 6 0 0 71 16 154
2014 CO-01 36 50 7 7 0 0 0 86 7 14
2014 CO-02 39 32 16 8 5 0 0 71 13 93
2014 CO-03 15 51 12 15 7 0 0 66 22 41

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 23 35 19 11 11 0 0 58 23 231
2020 CO-01 50 39 7 0 4 0 0 89 4 54
2020 CO-02 16 35 25 12 12 1 0 51 24 128
2020 CO-03 16 29 16 22 18 0 0 44 40 45
2019 CO 21 32 20 16 10 1 1 54 26 184
2019 CO-02 19 34 20 17 9 1 0 54 26 96
2018 CO 22 34 24 11 9 0 0 56 20 181
2018 CO-01 43 32 20 5 0 0 0 75 5 44
2018 CO-02 14 36 28 12 9 0 0 51 22 97
2017 CO 21 39 26 9 5 1 1 60 13 150
2017 CO-01 46 40 14 0 0 0 0 86 0 22
2017 CO-02 15 42 25 11 7 0 0 57 18 84
2017 CO-03 15 36 36 8 3 0 3 53 11 39
2014 CO 13 38 30 16 3 0 1 52 18 154
2014 CO-01 0 50 36 7 7 0 0 50 14 14
2014 CO-02 16 40 27 13 3 0 1 57 16 93
2014 CO-03 10 29 39 22 0 0 0 39 22 41

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 43 57 230
2020 CO-01 39 61 54
2020 CO-02 48 52 128
2020 CO-03 36 64 44

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 66 16 4 0 0 3 10 95 1 230
2020 CO-01 66 11 6 0 0 4 13 93 0 53
2020 CO-02 65 15 3 1 1 3 13 94 2 128
2020 CO-03 71 22 4 0 0 0 2 95 0 45

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 CO 24 40 36 230
2020 CO-01 33 35 31 54
2020 CO-02 18 45 37 127
2020 CO-03 33 31 36 45
2019 CO 23 35 41 184
2019 CO-01 24 34 41 41
2019 CO-02 15 40 44 97
2018 CO 23 38 38 180
2018 CO-01 20 48 32 44
2018 CO-02 18 41 41 97
2017 CO 27 38 35 152
2017 CO-01 36 41 23 22
2017 CO-02 23 39 38 85
2017 CO-03 31 33 36 39
2014 CO 27 40 33 154
2014 CO-01 29 29 43 14
2014 CO-02 27 46 27 93
2014 CO-03 29 24 46 41

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 CO 13 57 13 5 7 5 56
2020 CO-01 6 61 6 11 17 0 18
2020 CO-02 13 48 22 4 4 9 23
2020 CO-03 20 67 7 0 0 7 15
2019 CO 12 47 12 12 5 14 43
2019 CO-01 10 60 0 10 10 10 10
2019 CO-02 13 53 7 13 0 13 15
2018 CO 17 45 19 7 10 2 42
2018 CO-02 24 53 6 6 6 6 17
2017 CO 24 46 12 10 0 7 41
2017 CO-02 30 35 20 10 0 5 20
2017 CO-03 33 50 8 0 0 8 12
2014 CO 21 38 19 17 9999 5 42
2014 CO-02 28 36 8 24 9999 4 25
2014 CO-03 17 42 42 0 9999 0 12
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 53 38 7 2 0 0 0 90 3 231
2020 CO-01 61 31 4 2 2 0 0 93 4 54
2020 CO-02 48 43 6 2 0 0 0 91 2 128
2020 CO-03 60 27 11 2 0 0 0 87 2 45
2019 CO 46 42 6 6 0 0 0 88 6 182
2019 CO-02 42 40 9 8 0 0 0 82 8 95
2018 CO 48 41 4 4 2 1 0 90 6 180
2018 CO-01 57 39 5 0 0 0 0 95 0 44
2018 CO-02 43 42 3 7 4 1 0 85 12 96
2017 CO 44 40 10 5 1 1 0 85 5 151
2017 CO-01 32 45 14 9 0 0 0 77 9 22
2017 CO-02 43 40 11 5 1 0 0 83 6 84
2017 CO-03 49 41 5 3 0 3 0 92 3 39
2014 CO 35 44 12 5 4 0 0 79 9 154
2014 CO-01 57 29 7 0 7 0 0 86 7 14
2014 CO-02 36 43 11 8 3 0 0 79 11 93
2014 CO-03 29 51 17 0 2 0 0 80 2 41

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 20 52 17 9 2 0 0 72 11 231
2020 CO-01 22 50 15 11 2 0 0 72 13 54
2020 CO-02 22 52 19 6 2 0 0 73 8 128
2020 CO-03 16 56 16 11 2 0 0 71 13 45
2019 CO 18 50 18 11 2 0 0 68 14 185
2019 CO-02 18 43 22 14 3 0 0 61 18 97
2018 CO 24 47 18 9 2 1 0 71 11 181
2018 CO-01 30 41 18 11 0 0 0 70 11 44
2018 CO-02 23 44 20 10 3 0 0 67 13 97
2017 CO 20 51 14 13 2 1 0 71 15 152
2017 CO-01 18 59 10 14 0 0 0 77 14 22
2017 CO-02 22 42 16 16 4 0 0 64 20 85
2017 CO-03 15 64 15 5 0 0 0 79 5 39
2014 CO 12 45 24 12 5 2 0 58 18 154
2014 CO-01 7 43 36 7 0 7 0 54 8 14
2014 CO-02 15 41 23 12 8 2 0 57 20 93
2014 CO-03 7 56 24 10 2 0 0 63 12 41

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 7 26 40 21 4 1 0 26 34 231
2020 CO-01 6 13 28 41 9 4 0 52 19 54
2020 CO-02 8 30 43 15 4 1 0 19 38 128
2020 CO-03 9 31 42 18 0 0 0 18 40 45
2019 CO 12 31 43 10 3 1 1 13 43 185
2019 CO-02 12 30 43 10 3 1 0 14 43 97
2018 CO 6 25 45 18 5 2 0 23 31 181
2018 CO-01 0 20 32 36 11 0 0 48 20 44
2018 CO-02 8 30 46 9 4 2 0 14 39 97
2017 CO 13 29 37 15 3 1 1 18 43 152
2017 CO-01 14 32 36 9 5 5 0 14 48 22
2017 CO-02 16 22 37 19 5 0 0 24 39 85
2017 CO-03 8 46 36 10 0 0 0 10 54 39
2014 CO 10 36 40 10 3 0 1 13 47 154
2014 CO-01 21 21 43 14 0 0 0 14 43 14
2014 CO-02 10 39 41 9 1 0 1 10 49 93
2014 CO-03 2 37 41 12 7 0 0 20 39 41

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 7 14 33 35 10 1 0 45 22 230
2020 CO-01 4 6 26 41 20 4 0 63 10 54
2020 CO-02 7 17 37 31 6 0 1 38 25 127
2020 CO-03 11 18 29 36 7 0 0 42 29 45
2019 CO 9 27 28 26 7 1 2 34 37 184
2019 CO-02 7 32 28 22 7 2 1 30 41 96
2018 CO 8 23 32 25 9 2 0 35 32 179
2018 CO-01 2 18 20 34 23 2 0 58 21 44
2018 CO-02 11 27 34 21 5 2 0 27 39 95
2017 CO 13 20 35 19 8 3 1 29 34 152
2017 CO-01 9 37 23 18 14 0 0 32 46 22
2017 CO-02 18 14 35 20 7 5 1 29 34 85
2017 CO-03 8 23 43 18 8 0 0 26 31 39
2014 CO 20 30 32 11 6 0 1 17 51 153
2014 CO-01 36 14 43 7 0 0 0 7 50 14
2014 CO-02 16 34 33 12 4 0 1 16 51 92
2014 CO-03 17 29 32 7 12 0 2 20 48 41

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 14 25 40 18 2 1 0 21 39 231
2020 CO-01 11 15 35 30 6 4 0 37 27 54
2020 CO-02 13 29 41 16 2 0 0 17 42 128
2020 CO-03 16 27 44 13 0 0 0 13 42 45
2019 CO 18 38 30 11 2 1 1 13 56 184
2019 CO-02 15 36 37 7 3 1 0 10 52 97
2018 CO 18 29 33 15 4 1 0 19 48 180
2018 CO-01 9 23 32 25 11 0 0 36 32 44
2018 CO-02 25 30 32 10 1 1 0 12 56 96
2017 CO 17 33 31 13 4 1 1 17 51 152
2017 CO-01 14 36 18 22 5 5 0 29 52 22
2017 CO-02 19 34 32 10 6 0 0 16 53 85
2017 CO-03 15 33 41 10 0 0 0 10 49 39
2014 CO 36 35 21 4 3 0 1 7 72 154
2014 CO-01 21 43 29 7 0 0 0 7 64 14
2014 CO-02 37 38 20 2 2 0 1 4 75 93
2014 CO-03 39 29 20 5 7 0 0 12 68 41

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 10 29 32 22 6 1 0 28 39 231
2020 CO-01 6 11 24 43 13 4 0 58 17 54
2020 CO-02 7 34 35 18 5 1 0 23 42 128
2020 CO-03 20 36 36 7 2 0 0 9 56 45
2019 CO 14 32 36 14 3 1 1 17 46 185
2019 CO-02 11 34 40 11 2 1 0 14 46 97
2018 CO 15 24 37 18 5 2 0 23 39 181
2018 CO-01 7 11 32 34 16 0 0 50 18 44
2018 CO-02 15 28 42 10 2 2 0 13 44 97
2017 CO 9 26 43 15 5 1 1 20 36 152
2017 CO-01 0 0 55 22 23 0 0 45 0 22
2017 CO-02 11 30 41 14 4 0 0 18 41 85
2017 CO-03 10 33 46 10 0 0 0 10 44 39
2014 CO 13 30 36 17 3 0 1 20 44 154
2014 CO-01 0 7 71 21 0 0 0 21 7 14
2014 CO-02 14 35 32 15 3 0 1 18 49 93
2014 CO-03 12 29 39 17 2 0 0 20 41 41

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 16 25 30 16 9 2 2 26 43 231
2020 CO-01 13 15 15 26 24 6 2 54 30 54
2020 CO-02 16 24 37 16 5 1 2 21 41 128
2020 CO-03 22 38 29 9 2 0 0 11 60 45
2019 CO 18 34 28 11 5 2 1 17 54 185
2019 CO-02 19 36 27 11 4 3 0 16 56 97
2018 CO 17 26 29 22 4 3 1 26 44 180
2018 CO-01 5 19 21 40 12 2 2 54 24 43
2018 CO-02 22 22 36 15 2 3 0 18 45 97
2017 CO 19 29 35 9 4 3 2 14 50 152
2017 CO-01 0 14 54 14 5 10 5 21 16 22
2017 CO-02 25 27 33 9 5 1 0 14 53 85
2017 CO-03 15 44 33 8 0 0 0 8 59 39
2014 CO 41 32 21 4 2 0 1 6 73 154
2014 CO-01 21 29 43 7 0 0 0 7 50 14
2014 CO-02 44 30 20 2 2 0 1 4 75 93
2014 CO-03 37 34 20 7 2 0 0 10 71 41

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 10 17 31 30 7 3 2 39 28 231
2020 CO-01 6 17 20 30 19 9 0 53 24 54
2020 CO-02 12 19 32 30 5 1 2 35 31 128
2020 CO-03 9 13 40 33 2 0 2 36 23 45
2019 CO 10 28 37 16 5 2 2 22 39 182
2019 CO-02 8 33 36 15 4 2 2 20 43 95
2019 CO-03 12 27 39 15 5 0 2 20 40 41
2018 CO 11 22 33 25 6 2 1 32 34 179
2018 CO-01 7 16 26 35 12 2 2 49 24 43
2018 CO-02 13 27 38 15 6 2 0 21 40 96
2017 CO 11 25 30 22 8 4 1 31 37 151
2017 CO-01 0 45 23 18 5 10 0 25 50 22
2017 CO-02 12 24 32 21 9 1 0 31 36 84
2017 CO-03 13 18 36 28 5 0 0 33 31 39
2014 CO 21 23 32 18 6 0 1 24 45 154
2014 CO-01 36 7 50 7 0 0 0 7 43 14
2014 CO-02 21 23 32 16 8 0 1 24 44 93
2014 CO-03 15 29 29 22 5 0 0 27 44 41

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 13 22 35 23 5 2 0 28 36 231
2020 CO-01 7 13 30 30 11 7 2 45 22 54
2020 CO-02 16 26 37 18 4 0 0 22 41 128
2020 CO-03 11 22 36 29 2 0 0 31 33 45
2019 CO 18 28 35 14 2 1 2 17 47 185
2019 CO-02 16 27 42 10 2 1 1 13 44 97
2018 CO 13 27 39 15 4 2 0 19 41 179
2018 CO-01 2 18 36 27 11 5 0 40 21 44
2018 CO-02 16 29 42 9 2 1 0 12 46 95
2017 CO 13 30 34 17 3 3 1 20 45 151
2017 CO-01 9 27 27 23 5 10 0 30 40 22
2017 CO-02 9 34 33 18 2 1 1 21 45 84
2017 CO-03 23 26 41 10 0 0 0 10 49 39
2014 CO 35 33 24 3 3 1 1 7 69 153
2014 CO-01 21 50 29 0 0 0 0 0 71 14
2014 CO-02 33 31 26 5 2 1 1 8 66 93
2014 CO-03 40 30 20 0 8 0 3 8 72 40

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 6 16 35 29 13 1 0 42 22 231
2020 CO-01 7 7 35 30 17 4 0 48 15 54
2020 CO-02 6 20 34 25 13 1 0 39 27 128
2020 CO-03 4 9 38 42 7 0 0 49 13 45
2019 CO 9 17 30 30 11 1 2 42 27 185
2019 CO-02 10 19 29 31 8 2 1 40 30 97

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 15 45 19 15 4 2 0 61 20 229
2020 CO-01 17 52 12 13 4 2 0 71 18 52
2020 CO-02 14 48 19 14 3 2 0 63 18 128
2020 CO-03 18 29 27 18 9 0 0 47 27 45
2019 CO 7 39 24 19 10 2 0 47 29 185
2019 CO-02 8 31 26 25 8 2 0 40 34 97

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 54 29 9 7 0 1 0 84 7 230
2020 CO-01 57 28 11 2 0 2 0 87 2 54
2020 CO-02 55 26 9 7 1 1 1 82 8 127
2020 CO-03 51 33 7 9 0 0 0 84 9 45
2019 CO 48 31 8 5 6 2 0 81 12 185
2019 CO-02 53 27 7 5 7 1 0 80 13 97
2018 CO 51 30 7 8 4 1 0 82 12 181
2018 CO-01 50 30 9 7 5 0 0 80 11 44
2018 CO-02 48 31 7 8 4 1 0 80 13 97
2017 CO 42 33 12 7 5 1 0 77 11 151
2017 CO-01 27 32 14 14 14 0 0 59 27 22
2017 CO-02 46 31 13 6 5 0 0 77 11 85
2017 CO-03 42 39 11 5 0 3 0 84 5 38
2014 CO 40 32 9 13 6 0 0 72 19 154
2014 CO-01 14 29 14 29 14 0 0 43 43 14
2014 CO-02 44 31 9 9 8 0 0 75 16 93
2014 CO-03 37 37 10 15 2 0 0 73 17 41

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 62 30 4 2 2 0 0 92 4 230
2020 CO-01 61 28 6 2 4 0 0 89 6 54
2020 CO-02 65 27 5 2 1 0 1 92 3 127
2020 CO-03 56 38 2 2 2 0 0 93 4 45
2019 CO 56 29 6 6 2 1 0 86 8 185
2019 CO-02 57 29 9 4 0 1 0 86 4 97
2018 CO 52 35 7 4 3 0 0 87 7 181
2018 CO-01 55 32 9 5 0 0 0 86 5 44
2018 CO-02 55 31 6 5 3 0 0 86 8 97
2017 CO 45 43 3 6 3 1 0 88 9 152
2017 CO-01 37 32 9 18 5 0 0 68 23 22
2017 CO-02 47 42 4 5 2 0 0 89 7 85
2017 CO-03 46 49 0 3 3 0 0 95 5 39
2014 CO 43 41 8 6 1 1 0 84 8 154
2014 CO-01 21 36 21 21 0 0 0 57 21 14
2014 CO-02 45 40 9 5 1 0 0 85 6 93
2014 CO-03 41 44 5 5 2 2 0 88 8 41

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 55 34 7 3 0 1 0 90 3 230
2020 CO-01 51 28 15 2 0 4 0 82 2 53
2020 CO-02 58 33 6 3 0 0 0 91 3 128
2020 CO-03 58 38 2 2 0 0 0 96 2 45
2019 CO 49 36 6 6 1 1 0 86 7 185
2019 CO-02 51 34 8 6 0 1 0 85 6 97
2018 CO 51 35 6 3 3 1 0 88 7 181
2018 CO-01 55 32 9 5 0 0 0 86 5 44
2018 CO-02 51 38 3 2 5 1 0 90 7 97

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 43 41 10 6 0 1 0 85 6 230
2020 CO-01 50 31 9 7 0 2 0 83 8 54
2020 CO-02 42 44 10 4 0 0 0 86 4 127
2020 CO-03 42 40 7 9 0 2 0 84 9 45
2019 CO 35 44 8 9 2 2 0 81 11 183
2019 CO-02 35 42 7 14 1 1 0 78 15 95
2018 CO 41 40 9 6 2 3 0 83 8 181
2018 CO-01 43 34 11 7 0 5 0 81 7 44
2018 CO-02 41 41 6 6 3 2 0 84 9 97
2017 CO 33 48 11 3 3 1 0 83 7 151
2017 CO-01 37 41 23 0 0 0 0 77 0 22
2017 CO-02 34 45 8 6 5 1 0 81 11 84
2017 CO-03 28 62 8 0 3 0 0 90 3 39
2014 CO 31 46 12 5 2 4 0 80 7 153
2014 CO-01 21 50 14 7 0 7 0 77 8 14
2014 CO-02 32 45 12 3 3 4 0 81 7 93
2014 CO-03 33 43 15 8 0 3 0 77 8 40

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 40 36 14 7 1 3 0 78 8 229
2020 CO-01 40 30 9 15 2 4 0 73 18 53
2020 CO-02 39 39 15 4 1 3 0 80 5 127
2020 CO-03 47 36 13 4 0 0 0 82 4 45
2019 CO 45 37 11 4 1 2 0 83 6 185
2019 CO-02 46 34 13 4 0 2 0 82 4 97
2018 CO 46 28 14 6 1 5 0 78 8 181
2018 CO-01 45 30 14 9 0 2 0 77 9 44
2018 CO-02 46 25 16 4 2 6 0 76 7 97
2017 CO 38 35 15 6 1 5 0 78 7 151
2017 CO-01 41 32 18 5 0 5 0 76 5 22
2017 CO-02 40 33 13 7 1 6 0 78 9 85
2017 CO-03 38 41 15 3 0 3 0 82 3 39
2014 CO 34 43 16 2 1 5 0 80 3 153
2014 CO-01 21 57 7 7 0 7 0 85 8 14
2014 CO-02 37 36 18 2 2 5 0 76 5 93
2014 CO-03 30 55 13 0 0 3 0 87 0 40

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 61 31 4 2 1 0 0 93 3 229
2020 CO-01 67 28 4 0 2 0 0 94 2 54
2020 CO-02 58 35 2 2 2 0 0 94 4 127
2020 CO-03 66 20 9 5 0 0 0 86 5 44
2019 CO 54 35 5 4 3 0 0 88 6 185
2019 CO-02 49 39 5 4 2 0 0 89 6 97
2018 CO 52 34 8 2 3 1 0 87 6 181
2018 CO-01 59 25 11 2 2 0 0 84 5 44
2018 CO-02 51 37 6 2 4 0 0 88 6 97
2017 CO 46 41 8 5 1 1 0 87 5 152
2017 CO-01 59 32 9 0 0 0 0 91 0 22
2017 CO-02 45 40 7 7 1 0 0 85 8 85
2017 CO-03 38 49 10 3 0 0 0 87 3 39
2014 CO 37 43 12 5 3 1 0 80 8 154
2014 CO-01 50 36 7 7 0 0 0 86 7 14
2014 CO-02 37 41 12 6 3 1 0 78 10 93
2014 CO-03 34 44 17 0 5 0 0 78 5 41

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 65 18 7 2 1 4 2 88 4 231
2020 CO-01 56 20 15 2 0 7 0 82 2 54
2020 CO-02 66 17 5 1 2 4 4 91 3 128
2020 CO-03 71 18 4 4 0 2 0 91 5 45

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 31 37 18 6 3 4 0 72 9 231
2020 CO-01 35 30 13 13 4 6 0 69 18 54
2020 CO-02 30 40 19 4 2 5 1 74 6 128
2020 CO-03 33 40 18 4 4 0 0 73 9 45

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 58 27 6 5 2 1 1 87 7 231
2020 CO-01 59 24 2 9 2 2 2 87 12 54
2020 CO-02 57 27 8 2 3 2 1 86 6 128
2020 CO-03 60 29 4 7 0 0 0 89 7 45

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 25 32 16 11 1 9 6 67 15 231
2020 CO-01 22 26 19 6 4 19 6 63 12 54
2020 CO-02 27 27 16 14 1 8 8 64 18 128
2020 CO-03 27 49 13 9 0 2 0 77 9 45
2019 CO 28 36 14 7 4 7 4 71 13 183
2019 CO-02 25 36 17 5 4 8 4 70 11 96
2019 CO-03 32 41 5 7 7 0 7 79 16 41
2018 CO 24 31 18 10 6 6 4 62 18 181
2018 CO-01 32 20 23 11 5 7 2 58 18 44
2018 CO-02 21 34 15 9 7 7 6 63 19 97
2017 CO 22 33 12 10 7 9 6 65 20 152
2017 CO-01 13 23 14 9 18 14 10 47 35 22
2017 CO-02 26 31 13 12 6 7 6 65 20 85
2017 CO-03 21 38 13 8 5 10 5 70 15 39
2014 CO 32 33 11 12 8 1 3 68 21 154
2014 CO-01 14 21 29 36 0 0 0 36 36 14
2014 CO-02 35 31 9 9 11 1 4 71 20 93
2014 CO-03 29 41 10 12 5 2 0 73 18 41

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 34 47 8 8 2 1 0 82 10 230
2020 CO-01 31 43 11 11 2 2 0 75 13 54
2020 CO-02 35 49 7 6 2 1 1 86 7 127
2020 CO-03 38 42 7 11 2 0 0 80 13 45
2019 CO 33 42 12 9 3 1 0 76 11 185
2019 CO-02 34 40 14 7 3 1 0 75 10 97
2018 CO 38 44 10 5 1 2 0 83 6 181
2018 CO-01 41 32 23 5 0 0 0 73 5 44
2018 CO-02 41 42 7 5 2 2 0 85 7 97
2017 CO 42 37 6 8 3 3 0 82 12 152
2017 CO-01 36 31 5 14 5 9 0 74 20 22
2017 CO-02 52 32 5 7 4 1 0 85 11 85
2017 CO-03 28 51 10 5 3 3 0 82 8 39
2014 CO 44 44 5 5 2 1 0 88 6 154
2014 CO-01 50 21 7 14 0 7 0 77 15 14
2014 CO-02 44 44 5 4 2 0 0 88 6 93
2014 CO-03 44 49 2 2 2 0 0 93 5 41

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 38 41 14 5 1 1 0 79 6 229
2020 CO-01 37 33 19 6 2 4 0 73 8 54
2020 CO-02 39 43 13 5 1 0 0 81 6 127
2020 CO-03 39 43 11 7 0 0 0 82 7 44
2019 CO 31 44 14 8 2 1 0 76 10 185
2019 CO-02 30 41 14 11 2 1 0 72 14 97
2018 CO 38 39 11 9 2 1 0 78 12 180
2018 CO-01 49 28 16 5 2 0 0 77 7 43
2018 CO-02 37 41 8 10 3 0 0 78 13 97

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 24 28 14 14 8 10 1 59 25 230
2020 CO-01 24 20 17 11 11 17 0 53 27 54
2020 CO-02 24 33 16 13 6 6 2 62 21 127
2020 CO-03 27 20 9 20 7 16 2 57 32 45
2019 CO 19 23 22 15 10 9 2 48 28 185
2019 CO-02 19 21 21 15 11 11 2 45 31 97
2018 CO 15 29 17 18 8 8 4 51 30 180
2018 CO-01 16 30 20 14 5 11 5 54 22 44
2018 CO-02 15 26 19 17 11 7 5 46 32 96
2017 CO 15 24 15 20 9 16 1 47 35 151
2017 CO-01 9 23 14 23 5 27 0 43 37 22
2017 CO-02 18 23 14 17 13 13 2 48 36 84
2017 CO-03 10 33 18 23 5 10 0 49 32 39
2014 CO 13 22 21 21 17 6 1 37 40 154
2014 CO-01 0 21 29 21 14 14 0 25 42 14
2014 CO-02 13 25 14 23 17 8 1 41 43 93
2014 CO-03 15 17 34 17 15 2 0 33 33 41

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 32 50 5 12 1 0 0 82 13 231
2020 CO-01 46 41 4 6 4 0 0 87 9 54
2020 CO-02 28 55 4 12 1 1 0 83 13 128
2020 CO-03 29 49 9 13 0 0 0 78 13 45

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 32 42 7 14 3 0 0 75 17 231
2020 CO-01 35 39 9 13 4 0 0 74 17 54
2020 CO-02 30 47 7 13 2 0 1 77 16 128
2020 CO-03 40 33 7 13 4 2 0 75 18 45
2019 CO 41 37 4 13 4 0 0 78 17 184
2019 CO-02 48 33 2 14 3 0 0 81 17 96
2017 CO 36 35 7 14 7 0 1 72 21 152
2017 CO-01 23 41 5 27 5 0 0 64 32 22
2017 CO-02 41 34 6 11 8 0 0 75 19 85
2017 CO-03 31 41 8 18 3 0 0 72 20 39
2014 CO 36 43 8 6 8 0 0 79 14 154
2014 CO-01 36 50 14 0 0 0 0 86 0 14
2014 CO-02 37 41 6 6 10 0 0 77 16 93
2014 CO-03 34 44 10 7 5 0 0 78 12 41

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 44 40 6 9 1 0 0 84 10 228
2020 CO-01 43 37 7 9 4 0 0 80 13 54
2020 CO-02 46 43 5 6 0 0 0 89 6 126
2020 CO-03 43 36 5 16 0 0 0 80 16 44
2019 CO 55 33 8 3 1 0 0 88 4 183
2019 CO-02 53 35 8 1 2 0 0 89 3 96
2017 CO 51 41 3 2 1 0 1 93 3 152
2017 CO-01 46 50 5 0 0 0 0 95 0 22
2017 CO-02 56 37 0 2 2 0 2 95 5 85
2017 CO-03 44 46 8 3 0 0 0 90 3 39
2014 CO 42 41 6 6 3 0 0 84 10 154
2014 CO-01 36 43 14 7 0 0 0 79 7 14
2014 CO-02 50 33 5 8 4 0 0 83 12 93
2014 CO-03 29 63 5 2 0 0 0 93 2 41

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 86 11 0 1 1 0 0 97 2 228
2020 CO-01 92 2 2 2 2 0 0 94 4 52
2020 CO-02 84 14 0 1 1 0 0 98 2 127
2020 CO-03 82 13 0 2 0 0 2 98 2 45
2017 CO 77 14 5 2 1 1 0 92 3 152
2017 CO-01 63 32 0 0 5 0 0 95 5 22
2017 CO-02 79 12 5 2 1 1 0 92 4 85
2017 CO-03 82 8 5 3 0 3 0 92 3 39
2014 CO 71 21 4 2 1 1 1 93 3 154
2014 CO-01 79 14 7 0 0 0 0 93 0 14
2014 CO-02 71 18 5 1 2 1 1 91 3 93
2014 CO-03 63 32 0 5 0 0 0 95 5 41

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 30 15 11 9 6 16 13 63 21 230
2020 CO-01 28 19 13 9 7 20 4 61 22 54
2020 CO-02 28 14 9 10 5 16 17 64 24 128
2020 CO-03 41 11 14 5 7 11 11 68 15 44
2019 CO 26 18 16 9 8 14 9 57 23 184
2019 CO-01 29 22 15 15 5 12 2 60 23 41
2019 CO-02 25 16 18 6 7 18 10 57 19 97

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 8 92 231
2020 CO-02 7 93 128
2019 CO 16 84 185
2019 CO-02 18 82 97
2018 CO 14 86 179
2018 CO-01 16 84 44
2018 CO-02 15 85 96

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 47 53 19
2019 CO 38 62 29
2019 CO-02 29 71 17
2018 CO 48 52 25

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 58 42 19
2019 CO 55 45 29
2019 CO-02 59 41 17
2018 CO 56 44 25
2018 CO-02 64 36 14

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 0 100 19
2019 CO 0 100 29
2019 CO-02 0 100 17
2018 CO 0 100 25
2018 CO-02 0 100 14

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 0 100 19
2019 CO 0 100 29
2019 CO-02 0 100 17

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 21 79 29

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CO 0 100 25
2018 CO-02 0 100 14

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 53 47 19
2019 CO 45 55 29
2019 CO-02 29 71 17
2018 CO 48 52 25
2018 CO-02 57 43 14

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 42 58 19
2019 CO 31 69 29
2019 CO-02 35 65 17
2018 CO 32 68 25
2018 CO-02 43 57 14

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 42 58 19
2019 CO 41 59 29
2019 CO-02 41 59 17
2018 CO 40 60 25
2018 CO-02 43 57 14

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 34 66 29
2019 CO-02 41 59 17
2018 CO 20 80 25

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 37 63 19
2019 CO 28 72 29
2019 CO-02 41 59 17
2018 CO 32 68 25
2018 CO-02 50 50 14

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 42 58 19
2019 CO 48 52 29
2019 CO-02 53 47 17
2018 CO 48 52 25
2018 CO-02 43 57 14

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 42 58 19
2019 CO 28 72 29
2019 CO-02 29 71 17
2018 CO 32 68 25
2018 CO-02 36 64 14

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 29
2019 CO-02 0 100 17
2018 CO 0 100 25
2018 CO-02 0 100 14

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 42 58 19
2019 CO 31 69 29
2019 CO-02 35 65 17
2018 CO 36 64 25
2018 CO-02 43 57 14

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 32 68 19
2019 CO 28 72 29
2019 CO-02 29 71 17
2018 CO 24 76 25

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CO 32 68 25
2018 CO-02 43 57 14

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 58 42 19
2019 CO 66 34 29
2018 CO 60 40 25

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 28 72 29
2019 CO-02 29 71 17
2018 CO 28 72 25

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CO 0 100 25
2018 CO-02 0 100 14

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 17 83 29
2018 CO 20 80 25

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 26 74 19
2019 CO 21 79 29
2018 CO 24 76 25

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CO 32 68 25

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CO 20 80 25

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CO 48 52 25

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CO 0 100 25

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CO 56 44 25

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CO 0 100 25

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CO 56 44 25

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 15 17 11 8 6 37 5 56 25 231
2020 CO-01 13 17 9 9 9 37 6 52 32 54
2020 CO-02 14 17 13 6 5 38 6 56 21 128
2020 CO-03 20 20 9 11 4 33 2 62 24 45
2019 CO 14 18 22 4 5 30 6 50 15 184
2019 CO-01 12 7 22 2 5 46 5 40 15 41
2019 CO-02 14 21 20 4 6 28 7 54 16 97
2018 CO 9 21 16 9 7 31 7 49 25 180
2018 CO-01 9 16 23 2 5 36 9 46 13 44
2018 CO-02 9 21 11 11 9 30 7 48 33 96
2017 CO 14 15 17 12 3 31 7 47 25 152
2017 CO-01 0 0 18 18 5 46 14 0 56 22
2017 CO-02 18 18 14 13 4 29 5 54 25 85
2017 CO-03 13 20 20 10 0 28 8 52 16 39
2014 CO 11 15 25 6 6 31 6 41 19 153
2014 CO-01 7 7 36 7 0 43 0 25 13 14
2014 CO-02 8 14 23 6 10 31 9 36 27 93
2014 CO-03 18 18 28 5 0 28 5 52 7 40

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 32 37 15 7 3 6 0 73 11 231
2020 CO-01 33 30 13 6 6 13 0 72 13 54
2020 CO-02 30 40 16 6 3 5 0 74 10 128
2020 CO-03 33 42 18 4 2 0 0 76 7 45
2019 CO 36 33 16 7 2 6 1 73 10 185
2019 CO-02 36 31 14 9 2 7 0 72 12 97
2018 CO 32 36 16 5 4 6 1 73 10 179
2018 CO-01 36 32 16 5 5 7 0 73 10 44
2018 CO-02 33 39 15 4 4 5 0 76 9 95
2017 CO 27 35 18 9 1 9 1 68 12 152
2017 CO-01 10 31 27 9 0 23 0 53 12 22
2017 CO-02 32 34 16 9 2 5 2 71 13 85
2017 CO-03 28 41 18 8 0 5 0 73 8 39
2014 CO 19 32 22 6 6 13 2 60 14 153
2014 CO-01 14 21 36 7 0 21 0 45 9 14
2014 CO-02 19 33 16 6 10 12 3 62 19 93
2014 CO-03 18 35 33 5 0 10 0 58 6 40

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 3 97 231
2019 CO 6 94 185
2019 CO-02 6 94 97
2018 CO 7 93 180
2018 CO-01 11 89 44

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 100 0 12
2018 CO 50 50 12

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 12
2018 CO 0 100 12

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 12
2018 CO 0 100 12

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 12
2018 CO 0 100 12

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CO 42 58 12

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 12
2018 CO 0 100 12

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CO 0 100 12

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 12

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 12
2018 CO 0 100 12

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 42 58 12
2018 CO 50 50 12

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CO 58 42 12

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 12
2018 CO 0 100 12

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 12
2018 CO 0 100 12

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 12
2018 CO 0 100 12

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 12
2018 CO 0 100 12

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 12
2018 CO 0 100 12

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CO 0 100 12

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CO 42 58 12

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 12
2018 CO 0 100 12

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 12
2018 CO 0 100 12

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 12
2018 CO 0 100 12

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 12
2018 CO 0 100 12

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CO 0 100 12

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 58 42 12
2018 CO 42 58 12

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CO 0 100 12

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CO 58 42 12

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 10

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CO 0 100 12

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 10
2018 CO 0 100 12

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CO 0 100 12

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 10
2018 CO 0 100 12

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CO 0 100 12

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CO 42 58 12

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CO 42 58 12

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 10
2018 CO 0 100 12

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CO 0 100 10
2018 CO 0 100 12

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CO 0 100 12

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 18 13 15 2 2 43 6 61 9 228
2020 CO-01 17 19 8 2 4 44 6 73 12 52
2020 CO-02 17 12 17 1 2 44 7 60 5 127
2020 CO-03 22 11 16 4 2 42 2 60 12 45
2019 CO 17 17 20 3 3 34 6 57 10 184
2019 CO-02 17 17 21 4 2 33 6 55 10 96
2018 CO 13 18 19 3 3 38 7 55 11 181
2018 CO-01 11 16 23 2 5 39 5 48 12 44
2018 CO-02 12 16 15 4 3 42 6 56 14 97
2017 CO 11 14 18 6 2 44 7 49 16 152
2017 CO-01 0 10 9 5 0 64 13 42 19 22
2017 CO-02 13 13 18 9 4 39 5 46 23 85
2017 CO-03 10 20 23 0 0 41 5 57 0 39
2014 CO 8 14 21 1 3 45 8 47 8 153
2014 CO-01 7 7 14 0 0 71 0 50 0 14
2014 CO-02 10 14 21 1 4 41 9 47 11 93
2014 CO-03 8 18 20 3 0 45 8 53 5 40

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 35 35 18 3 1 7 0 75 5 230
2020 CO-01 35 31 15 4 2 13 0 77 6 54
2020 CO-02 32 39 17 4 1 7 1 77 5 127
2020 CO-03 42 29 22 2 2 2 0 73 5 45
2019 CO 34 35 18 3 3 7 1 74 6 185
2019 CO-02 31 36 19 4 3 7 0 72 8 97
2018 CO 31 35 17 3 2 9 2 75 6 179
2018 CO-01 32 27 25 0 2 11 2 68 3 44
2018 CO-02 31 39 11 4 3 10 1 79 8 97
2017 CO 23 37 15 5 2 17 1 73 8 152
2017 CO-01 9 23 14 5 0 46 4 64 9 22
2017 CO-02 27 33 17 7 4 12 1 69 12 85
2017 CO-03 23 56 10 0 0 10 0 89 0 39
2014 CO 21 29 18 4 2 23 2 68 8 153
2014 CO-01 14 7 21 0 0 57 0 50 0 14
2014 CO-02 23 32 16 5 3 17 3 69 11 93
2014 CO-03 18 33 23 3 0 25 0 67 3 40

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 7 93 231
2020 CO-01 4 96 54
2020 CO-02 8 92 128
2020 CO-03 11 89 45

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 7 93 231
2020 CO-01 11 89 54
2020 CO-02 5 95 128
2020 CO-03 7 93 45
2019 CO 13 88 184
2019 CO-02 13 87 97
2019 CO-03 12 88 41
2017 CO 15 85 152
2017 CO-02 15 85 85
2017 CO-03 15 85 39
2014 CO 10 90 153
2014 CO-02 13 87 93

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 56 44 16

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 69 31 16
2019 CO 87 13 23
2019 CO-02 77 23 13
2017 CO 86 14 22
2017 CO-02 83 17 12
2014 CO 75 25 16
2014 CO-02 67 33 12

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 64 36 0 0 0 0 0 100 0 11
2019 CO 45 30 10 10 5 0 0 75 15 20
2019 CO-02 60 10 10 20 0 0 0 70 20 10
2017 CO 47 31 16 0 5 0 0 79 5 19
2017 CO-02 50 20 30 0 0 0 0 70 0 10
2014 CO 45 45 0 9 0 0 0 91 9 11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 53 33 5 5 0 3 2 90 5 230
2020 CO-01 57 20 11 7 0 4 0 81 8 54
2020 CO-02 51 38 2 4 0 2 2 93 4 127
2020 CO-03 56 31 2 7 0 2 2 91 7 45
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 33 44 9 10 3 1 0 78 13 231
2020 CO-01 31 43 17 9 0 0 0 74 9 54
2020 CO-02 38 42 5 10 3 1 0 81 13 128
2020 CO-03 22 51 11 9 4 2 0 75 14 45

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 44 40 6 8 1 1 0 85 9 231
2020 CO-01 43 48 4 4 0 2 0 92 4 54
2020 CO-02 45 38 7 9 2 1 0 83 10 128
2020 CO-03 49 38 7 7 0 0 0 87 7 45

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 45 39 6 8 2 1 0 84 10 229
2020 CO-01 40 50 4 4 0 2 0 92 4 52
2020 CO-02 47 34 6 9 3 1 0 81 13 128
2020 CO-03 47 40 7 4 2 0 0 87 7 45

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 37 43 13 4 1 1 1 81 5 230
2020 CO-01 33 46 13 6 0 2 0 81 6 54
2020 CO-02 35 43 13 6 2 1 1 79 7 127
2020 CO-03 49 38 11 0 0 0 2 89 0 45

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 52 37 6 2 0 1 1 91 2 231
2020 CO-01 54 37 2 4 0 2 2 94 4 54
2020 CO-02 52 37 8 2 0 2 1 90 2 128
2020 CO-03 58 33 7 0 2 0 0 91 2 45

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 58 14 3 1 0 16 8 95 1 231
2020 CO-01 59 11 2 2 0 24 2 95 3 54
2020 CO-02 57 13 3 1 0 16 9 95 1 128
2020 CO-03 62 13 4 0 0 9 11 94 0 45

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 53 33 8 3 0 1 1 88 4 231
2020 CO-01 46 39 7 2 0 4 2 90 2 54
2020 CO-02 55 31 9 3 1 0 1 87 4 128
2020 CO-03 60 33 7 0 0 0 0 93 0 45

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 55 32 4 6 2 0 0 87 9 231
2020 CO-01 52 35 4 7 2 0 0 87 9 54
2020 CO-02 59 30 5 5 2 0 0 89 6 128
2020 CO-03 56 27 2 11 4 0 0 82 16 45

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 62 29 4 3 1 1 0 92 4 231
2020 CO-01 65 31 4 0 0 0 0 96 0 54
2020 CO-02 62 28 5 2 2 2 0 91 4 128
2020 CO-03 64 24 2 9 0 0 0 89 9 45

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 99 1 76
2020 CO-02 97 3 34
2020 CO-03 100 0 41

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 13 44 20 19 3 1 0 58 22 75
2020 CO-02 9 45 24 18 0 3 0 56 19 33
2020 CO-03 15 44 17 20 5 0 0 59 24 41

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 43 45 7 5 1 0 0 87 6 230
2020 CO-01 41 46 9 4 0 0 0 87 4 54
2020 CO-02 46 41 7 5 2 0 0 87 6 127
2020 CO-03 40 56 4 0 0 0 0 96 0 45
2019 CO 35 46 10 6 2 1 0 83 8 185
2019 CO-02 34 44 11 8 1 1 0 79 9 97
2018 CO 35 46 10 3 2 2 0 84 6 181
2018 CO-01 41 36 16 5 0 2 0 79 5 44
2018 CO-02 37 46 7 3 4 2 0 85 7 97
2017 CO 23 46 17 9 3 2 1 71 12 151
2017 CO-01 14 38 28 14 0 0 5 55 15 21
2017 CO-02 27 47 13 7 5 1 0 75 12 85
2017 CO-03 21 54 18 8 0 0 0 74 8 39

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 40 33 8 12 7 0 0 73 19 229
2020 CO-01 37 33 7 11 11 0 0 70 22 54
2020 CO-02 43 36 7 12 2 0 0 79 14 126
2020 CO-03 38 24 13 11 13 0 0 62 24 45

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 54 30 10 3 1 1 0 85 4 230
2020 CO-01 56 24 11 7 0 0 2 81 8 54
2020 CO-02 58 30 8 1 2 2 0 90 2 127
2020 CO-03 44 33 13 7 0 2 0 80 7 45

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 35 38 11 13 2 1 0 74 15 231
2020 CO-01 33 46 6 9 2 4 0 83 12 54
2020 CO-02 41 30 16 10 2 1 0 72 12 128
2020 CO-03 27 51 0 20 2 0 0 78 22 45
2019 CO 24 37 18 14 6 0 0 61 21 185
2019 CO-02 23 34 19 18 7 0 0 57 25 97
2018 CO 21 44 14 12 7 2 0 66 20 180
2018 CO-01 30 41 16 11 2 0 0 70 14 44
2018 CO-02 16 48 12 12 9 1 0 66 22 97
2017 CO 10 45 20 17 8 1 0 55 25 152
2017 CO-01 19 14 36 14 18 0 0 33 32 22
2017 CO-02 11 47 19 15 8 1 0 58 23 85
2017 CO-03 3 62 10 23 3 0 0 64 26 39

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 12 59 13 16 0 0 0 71 16 76
2020 CO-02 15 71 3 12 0 0 0 85 12 34
2020 CO-03 10 49 22 20 0 0 0 59 20 41
2019 CO 14 49 14 12 8 0 3 65 21 65
2019 CO-03 5 50 18 13 11 0 3 57 24 38

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 42 27 16 8 5 0 1 70 13 231
2020 CO-01 48 20 19 7 4 0 2 70 11 54
2020 CO-02 41 30 16 8 5 0 1 72 13 128
2020 CO-03 40 24 16 11 7 0 2 66 18 45

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 26 36 19 11 8 0 0 62 19 231
2020 CO-01 28 39 19 7 7 0 0 67 15 54
2020 CO-02 26 34 19 13 8 0 1 60 21 128
2020 CO-03 27 40 16 11 7 0 0 67 18 45
2019 CO 14 27 28 15 14 0 1 42 30 183
2019 CO-02 15 27 26 16 15 0 1 43 31 95
2018 CO 9 26 22 20 23 0 1 35 43 180
2018 CO-01 7 23 23 23 23 0 2 30 47 44
2018 CO-02 9 23 26 17 24 0 1 33 41 96
2017 CO 10 24 32 12 19 1 1 36 31 152
2017 CO-01 5 5 55 14 18 5 0 10 33 22
2017 CO-02 13 29 23 14 18 0 2 43 33 85
2017 CO-03 10 28 33 8 20 0 0 38 28 39

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 10 22 26 21 20 0 0 32 42 229
2020 CO-01 27 27 25 12 8 2 0 55 20 52
2020 CO-02 5 20 29 23 23 0 0 25 46 128
2020 CO-03 4 24 18 27 27 0 0 29 53 45
2019 CO 10 23 24 24 18 0 0 34 43 185
2019 CO-02 6 24 26 24 21 0 0 30 44 97
2018 CO 8 25 28 20 18 1 0 33 38 179
2018 CO-01 14 41 32 14 0 0 0 55 14 44
2018 CO-02 6 23 27 23 20 0 0 29 43 95
2017 CO 8 24 29 25 13 1 0 33 38 152
2017 CO-01 23 50 14 14 0 0 0 73 14 22
2017 CO-02 4 23 30 26 16 0 0 27 43 85
2017 CO-03 3 15 38 31 13 0 0 18 44 39

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 16 27 26 20 10 0 0 43 31 230
2020 CO-01 37 30 22 7 4 0 0 67 11 54
2020 CO-02 9 27 30 23 10 1 0 37 33 127
2020 CO-03 11 22 20 29 18 0 0 33 47 45
2019 CO 9 30 28 22 10 0 1 40 33 185
2019 CO-02 6 32 31 20 10 0 1 39 30 97
2018 CO 10 29 33 16 12 1 0 39 27 180
2018 CO-01 20 43 30 5 2 0 0 64 7 44
2018 CO-02 8 25 36 18 13 0 0 33 30 96
2017 CO 10 34 32 16 7 1 1 45 23 152
2017 CO-01 18 68 14 0 0 0 0 86 0 22
2017 CO-02 9 32 34 18 6 0 1 42 24 85
2017 CO-03 3 23 41 23 10 0 0 26 33 39

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 13 27 21 20 18 0 0 41 38 230
2020 CO-01 30 33 15 11 11 0 0 63 22 54
2020 CO-02 8 32 24 17 18 1 0 40 35 127
2020 CO-03 11 9 18 38 24 0 0 20 62 45
2019 CO 9 21 28 22 21 0 0 29 43 185
2019 CO-02 4 27 27 22 21 0 0 31 42 97
2018 CO 13 25 22 21 17 1 1 39 38 179
2018 CO-01 23 32 16 18 7 0 5 57 26 44
2018 CO-02 13 24 23 23 18 0 0 36 41 96
2017 CO 10 24 28 19 17 1 2 35 36 152
2017 CO-01 23 45 9 9 5 0 9 75 15 22
2017 CO-02 7 22 25 27 19 0 0 29 46 85
2017 CO-03 3 18 51 8 18 0 3 21 26 39

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 28 32 16 12 9 1 1 62 21 229
2020 CO-01 49 25 19 4 2 2 0 75 6 53
2020 CO-02 21 38 17 12 9 1 2 61 22 127
2020 CO-03 27 24 11 20 18 0 0 51 38 45
2019 CO 28 31 20 10 8 0 2 61 19 185
2019 CO-02 26 32 23 8 10 0 1 58 19 97
2018 CO 33 28 18 12 8 1 1 62 20 179
2018 CO-01 52 30 14 2 0 0 2 84 2 44
2018 CO-02 29 32 19 12 8 0 0 61 20 95
2017 CO 34 28 21 9 3 1 5 66 12 151
2017 CO-01 63 19 14 0 0 0 5 86 0 22
2017 CO-02 33 25 24 11 2 0 5 61 14 84
2017 CO-03 18 46 20 8 5 0 3 66 13 39

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 12 29 26 17 16 0 0 41 33 230
2020 CO-01 19 37 28 7 9 0 0 56 17 54
2020 CO-02 9 28 27 18 17 1 0 38 35 127
2020 CO-03 13 20 24 20 22 0 0 33 42 45
2019 CO 21 25 29 17 9 0 0 46 25 185
2019 CO-02 16 25 30 16 12 0 0 41 29 97
2018 CO 18 26 27 15 13 1 1 44 29 180
2018 CO-01 32 34 20 2 9 0 2 67 12 44
2018 CO-02 15 22 31 19 14 0 0 36 32 96
2017 CO 22 31 28 11 7 1 0 53 19 150
2017 CO-01 24 48 19 5 5 0 0 72 9 21
2017 CO-02 21 30 29 10 9 0 0 52 19 85
2017 CO-03 16 26 34 18 5 0 0 42 24 38

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 26 25 19 11 14 0 6 54 26 230
2020 CO-01 39 24 19 6 7 0 6 67 14 54
2020 CO-02 22 25 18 12 16 0 7 51 30 127
2020 CO-03 22 24 22 13 16 0 2 48 30 45

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 27 37 25 7 3 0 0 65 10 230
2020 CO-01 41 35 17 7 0 0 0 76 7 54
2020 CO-02 24 38 28 6 4 1 0 63 10 127
2020 CO-03 22 38 29 9 2 0 0 60 11 45
2019 CO 21 39 24 10 6 1 0 60 16 185
2019 CO-02 21 34 28 10 7 0 0 55 18 97
2018 CO 23 42 25 7 3 1 0 65 10 180
2018 CO-01 45 25 27 2 0 0 0 70 2 44
2018 CO-02 18 45 24 8 5 0 0 63 13 97
2017 CO 18 37 27 13 5 1 0 55 17 149
2017 CO-01 29 33 24 5 9 0 0 62 14 21
2017 CO-02 14 36 27 18 5 0 0 50 22 85
2017 CO-03 16 46 30 5 3 0 0 62 8 37

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 18 33 28 16 4 1 0 52 20 230
2020 CO-01 31 35 17 13 0 2 2 69 13 54
2020 CO-02 16 31 31 16 6 1 0 47 22 127
2020 CO-03 11 33 33 18 4 0 0 44 22 45
2019 CO 14 34 29 15 9 0 0 47 24 184
2019 CO-02 11 30 35 18 6 0 0 41 24 97
2019 CO-03 12 34 20 17 17 0 0 46 34 41
2018 CO 15 44 24 9 7 1 1 59 16 179
2018 CO-01 27 43 20 5 0 2 2 74 5 44
2018 CO-02 13 45 22 11 9 0 0 57 21 96
2017 CO 10 41 24 17 8 1 0 51 25 150
2017 CO-01 15 37 29 14 5 0 0 52 19 21
2017 CO-02 11 39 22 21 7 0 0 50 28 85
2017 CO-03 3 47 29 11 11 0 0 50 21 38

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 22 38 21 15 4 0 0 60 19 230
2020 CO-01 24 48 20 7 0 0 0 72 7 54
2020 CO-02 24 30 22 18 6 1 0 54 24 127
2020 CO-03 16 47 20 13 4 0 0 62 18 45
2019 CO 15 40 24 13 9 0 0 54 22 184
2019 CO-02 18 31 32 11 7 0 0 49 19 96
2018 CO 19 40 26 6 8 1 0 60 13 180
2018 CO-01 25 43 20 7 2 2 0 70 9 44
2018 CO-02 19 39 25 7 10 0 0 58 18 97
2017 CO 20 36 22 17 4 1 0 56 21 150
2017 CO-01 14 29 29 14 9 4 0 45 25 21
2017 CO-02 19 40 21 19 1 0 0 59 20 85
2017 CO-03 18 34 24 18 5 0 0 52 24 38

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 44 36 11 5 2 0 0 81 8 227
2020 CO-01 46 33 9 7 2 0 2 81 9 54
2020 CO-02 49 34 10 5 2 0 0 83 7 124
2020 CO-03 33 42 18 4 2 0 0 76 7 45
2019 CO 41 33 14 7 4 0 1 75 11 184
2019 CO-01 46 29 7 10 5 0 2 78 15 41
2019 CO-02 38 37 14 5 4 0 1 76 9 97

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 21 29 30 11 8 0 0 51 19 229
2020 CO-01 22 30 30 9 9 0 0 52 19 54
2020 CO-02 21 31 30 11 6 1 0 52 18 126
2020 CO-03 24 24 31 11 9 0 0 49 20 45

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 21 34 25 12 7 0 0 56 19 230
2020 CO-01 26 37 24 11 2 0 0 63 13 54
2020 CO-02 21 35 24 13 7 1 0 56 20 127
2020 CO-03 18 31 31 13 7 0 0 49 20 45
2019 CO 27 32 26 11 4 0 1 58 15 184
2019 CO-01 22 34 24 17 2 0 0 56 20 41
2019 CO-02 30 31 25 9 4 0 1 61 14 97
2018 CO 21 34 27 13 5 1 0 55 18 180
2018 CO-01 20 39 25 16 0 0 0 59 16 44
2018 CO-02 23 31 29 10 7 0 0 54 18 97
2017 CO 27 31 27 8 6 1 0 58 14 150
2017 CO-01 24 33 28 5 9 0 0 57 14 21
2017 CO-02 30 27 29 9 5 0 0 57 14 85
2017 CO-03 16 42 29 5 8 0 0 58 13 38

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 50 26 13 8 2 0 0 77 10 230
2020 CO-01 50 28 9 7 4 0 2 79 11 54
2020 CO-02 47 30 13 7 2 1 0 78 9 127
2020 CO-03 62 13 13 9 2 0 0 76 11 45
2019 CO 51 26 14 7 2 0 1 77 9 184
2019 CO-02 50 29 9 7 3 0 1 80 11 96
2018 CO 54 24 11 6 4 0 1 79 10 180
2018 CO-01 48 23 14 7 5 0 5 74 12 44
2018 CO-02 59 24 8 4 5 0 0 82 9 97
2017 CO 44 32 14 6 3 1 0 76 9 152
2017 CO-01 41 37 9 14 0 0 0 77 14 22
2017 CO-02 43 28 19 4 6 0 0 72 9 85
2017 CO-03 46 38 10 5 0 0 0 85 5 39

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 26 33 25 10 5 0 0 59 15 229
2020 CO-01 24 33 31 6 4 0 2 58 9 54
2020 CO-02 24 34 25 12 6 0 0 58 17 126
2020 CO-03 36 33 18 9 4 0 0 69 13 45

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 74 16 4 1 1 0 3 93 2 229
2020 CO-01 70 25 2 2 2 0 0 94 4 53
2020 CO-02 73 17 5 1 1 1 3 93 2 127
2020 CO-03 84 2 4 0 2 0 7 93 2 45
2019 CO 78 11 3 2 1 0 5 94 3 185
2019 CO-02 78 9 3 2 0 0 7 94 2 97
2018 CO 77 11 4 1 1 1 6 93 2 179
2018 CO-01 73 9 5 2 0 0 11 92 3 44
2018 CO-02 83 10 1 0 1 0 4 98 1 96

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 85 7 4 0 3 1 0 93 3 229
2020 CO-01 89 4 6 0 2 0 0 93 2 54
2020 CO-02 84 7 4 0 3 2 0 93 3 126
2020 CO-03 84 9 2 0 2 0 2 95 2 45
2019 CO 72 14 5 4 3 0 2 88 7 182
2019 CO-02 69 17 6 6 2 0 0 85 8 96
2018 CO 73 13 4 3 4 1 2 89 7 180
2018 CO-01 73 7 9 5 5 0 2 81 9 44
2018 CO-02 75 16 1 1 5 0 1 93 6 97
2017 CO 78 13 4 1 2 2 1 93 3 151
2017 CO-01 73 14 5 0 5 5 0 91 5 22
2017 CO-02 78 12 6 1 2 0 1 90 4 84
2017 CO-03 82 15 0 0 0 3 0 100 0 39

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 67 25 5 1 1 0 0 92 3 228
2020 CO-01 78 13 4 2 4 0 0 91 6 54
2020 CO-02 66 26 6 2 1 0 0 92 2 125
2020 CO-03 58 38 4 0 0 0 0 96 0 45
2019 CO 58 30 6 2 4 0 0 87 7 182
2019 CO-02 63 24 6 4 3 0 0 86 7 96
2018 CO 52 29 8 4 4 1 1 83 8 180
2018 CO-01 59 23 7 9 0 0 2 84 9 44
2018 CO-02 55 29 8 2 5 0 0 84 7 96
2017 CO 53 29 10 3 3 1 1 83 6 152
2017 CO-01 50 32 14 0 5 0 0 82 5 22
2017 CO-02 56 26 9 2 5 0 1 83 7 85
2017 CO-03 49 36 10 5 0 0 0 85 5 39

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 75 13 6 2 3 0 0 89 6 230
2020 CO-01 87 4 4 4 2 0 0 91 6 54
2020 CO-02 72 16 7 2 3 0 0 87 6 127
2020 CO-03 73 16 4 0 7 0 0 89 7 45
2019 CO 62 20 10 4 3 0 0 83 7 183
2019 CO-02 64 15 14 4 4 0 0 78 8 96
2019 CO-03 63 27 5 2 2 0 0 90 5 41
2018 CO 64 16 10 4 3 1 1 81 8 181
2018 CO-01 64 16 16 0 2 0 2 81 2 44
2018 CO-02 68 14 8 4 4 1 0 83 8 97
2017 CO 63 23 7 3 4 1 0 87 7 152
2017 CO-01 59 27 5 0 9 0 0 86 9 22
2017 CO-02 64 22 5 5 5 0 0 86 9 85
2017 CO-03 64 28 8 0 0 0 0 92 0 39

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 63 12 4 1 1 0 19 92 3 230
2020 CO-01 78 2 0 0 0 0 20 100 0 54
2020 CO-02 65 6 4 2 1 0 24 92 3 127
2020 CO-03 42 40 9 2 2 0 4 86 5 45
2019 CO 57 14 7 2 2 1 18 87 5 182
2019 CO-02 63 7 4 1 3 1 21 89 5 96
2018 CO 58 11 6 1 2 1 23 89 4 179
2018 CO-01 60 2 0 0 0 0 37 100 0 43
2018 CO-02 59 8 5 1 2 0 24 89 4 96
2017 CO 44 18 7 1 1 1 28 86 4 152
2017 CO-01 50 5 0 0 0 0 46 100 0 22
2017 CO-02 44 15 6 2 2 0 30 85 7 85
2017 CO-03 41 33 15 0 0 0 10 83 0 39

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 49 22 15 8 2 1 3 74 10 231
2020 CO-01 65 19 13 0 2 2 0 85 2 54
2020 CO-02 48 22 14 9 2 1 5 74 12 128
2020 CO-03 33 29 20 16 0 2 0 64 16 45
2019 CO 45 29 20 2 2 0 2 75 4 182
2019 CO-02 43 29 20 4 2 0 1 73 6 95
2019 CO-03 34 32 29 0 5 0 0 66 5 41
2018 CO 43 23 17 10 2 1 3 69 13 181
2018 CO-01 52 25 7 7 2 0 7 83 10 44
2018 CO-02 41 19 24 12 2 1 1 61 15 97
2017 CO 46 31 16 4 2 1 1 78 6 152
2017 CO-01 64 22 5 0 5 0 5 91 5 22
2017 CO-02 43 29 20 5 2 0 0 73 7 85
2017 CO-03 38 41 15 5 0 0 0 80 5 39

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 68 15 6 4 4 0 2 85 9 231
2020 CO-01 61 11 6 9 13 0 0 72 22 54
2020 CO-02 67 18 8 2 1 0 4 89 3 128
2020 CO-03 80 7 4 4 4 0 0 87 9 45
2019 CO 68 15 7 5 4 0 1 84 9 183
2019 CO-02 75 13 6 5 1 0 0 88 6 96
2019 CO-03 80 12 7 0 0 0 0 93 0 41
2018 CO 67 15 8 3 3 1 2 85 7 181
2018 CO-01 36 27 16 9 7 0 5 67 17 44
2018 CO-02 79 13 3 2 1 0 1 94 3 97
2017 CO 70 17 3 3 3 1 3 90 7 152
2017 CO-01 55 23 5 5 14 0 0 77 18 22
2017 CO-02 68 18 5 5 1 0 4 89 6 85
2017 CO-03 87 10 0 0 0 0 3 100 0 39

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 40 38 14 5 2 0 1 79 7 231
2020 CO-01 28 43 19 9 2 0 0 70 11 54
2020 CO-02 41 38 12 5 2 0 2 80 8 128
2020 CO-03 53 33 11 0 2 0 0 87 2 45
2019 CO 53 29 16 1 1 0 0 82 2 182
2019 CO-02 59 27 10 1 2 0 0 86 3 96
2018 CO 49 33 13 1 1 0 2 84 2 180
2018 CO-01 37 37 21 0 0 0 5 78 0 43
2018 CO-02 53 37 7 2 1 0 0 90 3 97
2017 CO 58 31 6 1 1 1 1 91 3 152
2017 CO-01 64 23 14 0 0 0 0 86 0 22
2017 CO-02 54 34 6 1 2 0 2 90 4 85
2017 CO-03 67 28 3 3 0 0 0 95 3 39

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 27 42 22 5 3 0 0 69 9 230
2020 CO-01 33 50 13 0 2 0 2 85 2 54
2020 CO-02 23 42 26 6 2 1 0 65 9 127
2020 CO-03 31 36 20 7 7 0 0 67 13 45

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 8 33 37 16 5 0 0 41 21 231
2020 CO-01 13 46 28 9 4 0 0 59 13 54
2020 CO-02 8 27 43 19 3 1 0 35 22 128
2020 CO-03 2 40 29 18 11 0 0 42 29 45
2019 CO 10 30 35 22 4 0 0 39 26 185
2019 CO-02 6 29 38 25 2 0 0 35 27 97
2018 CO 6 29 39 18 7 1 0 36 25 180
2018 CO-01 7 43 34 16 0 0 0 50 16 44
2018 CO-02 7 23 47 18 5 0 0 30 23 96
2017 CO 7 26 45 16 5 1 0 33 21 152
2017 CO-01 19 45 27 5 5 0 0 64 9 22
2017 CO-02 2 21 53 19 5 0 0 23 23 85
2017 CO-03 5 28 44 18 5 0 0 33 23 39

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 11 26 37 21 5 0 0 26 37 230
2020 CO-01 2 26 39 22 11 0 0 33 28 54
2020 CO-02 11 27 39 19 4 1 0 23 38 128
2020 CO-03 20 27 23 30 0 0 0 30 48 44
2019 CO 9 30 43 13 5 0 0 18 38 182
2019 CO-02 8 34 44 9 4 0 0 14 42 95
2019 CO-03 12 27 44 15 2 0 0 17 39 41
2018 CO 14 21 39 19 6 1 0 25 35 180
2018 CO-01 5 21 37 33 5 0 0 37 26 43
2018 CO-02 13 26 37 16 7 0 0 24 39 97
2017 CO 7 24 42 18 7 1 0 26 31 151
2017 CO-01 0 18 41 23 19 0 0 41 18 22
2017 CO-02 7 32 38 19 5 0 0 23 39 85
2017 CO-03 10 13 56 18 3 0 0 20 23 39
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 40 45 15 1 53 47 231
2020 CO-01 37 44 17 2 55 45 54
2020 CO-02 38 46 16 1 55 45 128
2020 CO-03 47 42 11 0 48 53 45

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CO 35 65 92
2020 CO-01 40 60 20
2020 CO-02 29 71 48
2020 CO-03 33 67 21

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 45 22 15 6 6 0 5 71 13 231
2020 CO-01 54 20 7 6 7 2 4 78 14 54
2020 CO-02 43 21 18 7 5 0 5 68 13 128
2020 CO-03 47 20 13 4 9 0 7 71 14 45
2019 CO 34 25 19 9 9 0 4 62 18 184
2019 CO-02 33 23 23 8 9 0 3 58 18 96
2018 CO 38 13 19 12 9 1 8 55 23 181
2018 CO-01 39 16 14 9 9 0 14 63 21 44
2018 CO-02 40 12 19 12 11 1 4 55 25 97

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 12 22 12 31 20 0 3 35 52 91
2020 CO-01 15 25 15 20 20 0 5 42 42 20
2020 CO-02 13 23 13 30 17 0 4 38 49 47
2020 CO-03 5 14 5 48 29 0 0 19 76 21

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CO 4 15 13 34 29 0 4 20 66 92
2020 CO-01 10 5 30 10 45 0 0 15 55 20
2020 CO-02 2 23 6 38 25 0 6 27 67 48
2020 CO-03 5 0 10 52 29 0 5 5 85 21
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