2020 Public Service Employee Survey Results by Theme for Fisheries and Oceans Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - BI

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 38 42 10 8 2 0 0 80 10 811
2020 BI-02 40 41 10 8 2 0 0 81 9 325
2020 BI-03 38 43 10 8 2 0 0 80 10 309
2020 BI-04 37 37 12 8 6 0 0 74 14 100
2019 BI 38 47 8 5 2 0 0 84 8 648
2019 BI-02 40 41 8 8 4 0 0 80 12 245
2019 BI-03 37 49 8 4 2 0 0 86 6 266
2019 BI-04 37 49 5 7 1 0 0 87 8 75
2018 BI 30 52 8 8 3 0 0 81 11 691
2018 BI-02 30 48 10 8 4 0 0 78 12 267
2018 BI-03 31 54 6 7 2 0 0 84 9 278
2018 BI-04 27 58 5 8 2 0 0 85 11 85
2017 BI 37 45 10 6 2 0 0 82 8 608
2017 BI-02 41 42 10 4 3 0 0 83 7 245
2017 BI-03 34 47 11 6 2 0 0 81 8 246
2017 BI-04 31 49 8 10 2 0 0 80 11 61
2017 BI-05 38 46 5 11 0 0 0 84 11 37
2014 BI 25 45 10 13 6 0 0 70 20 486
2014 BI-01 60 20 10 10 0 0 0 80 10 10
2014 BI-02 24 46 12 10 8 0 0 70 18 180
2014 BI-03 24 46 11 15 5 0 0 70 19 199
2014 BI-04 16 47 7 16 13 0 0 64 29 55
2014 BI-05 36 46 7 11 0 0 0 82 11 28

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 37 38 12 9 4 0 0 75 13 809
2020 BI-02 39 38 12 7 4 0 0 77 11 324
2020 BI-03 37 34 15 9 4 0 0 72 13 308
2020 BI-04 36 35 10 15 4 0 0 71 19 100
2019 BI 31 44 12 9 4 0 0 75 13 647
2019 BI-02 33 41 11 9 6 0 0 74 15 246
2019 BI-03 29 44 14 10 3 0 0 73 13 264
2019 BI-04 35 47 9 8 1 0 0 81 9 75
2018 BI 25 47 12 11 4 0 0 72 15 698
2018 BI-02 26 48 14 8 5 0 0 73 13 269
2018 BI-03 26 44 12 14 4 0 0 70 18 280
2018 BI-04 27 53 9 8 2 0 0 80 11 85
2017 BI 29 43 12 10 6 0 0 71 16 608
2017 BI-02 29 43 14 8 6 0 0 72 14 245
2017 BI-03 30 41 11 13 6 0 0 70 19 246
2017 BI-04 25 52 10 8 5 0 0 77 13 61
2017 BI-05 35 41 8 11 5 0 0 76 16 37

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 49 38 9 3 1 0 0 87 4 804
2020 BI-02 46 39 10 2 1 0 0 86 4 322
2020 BI-03 53 36 9 2 0 0 0 89 2 306
2020 BI-04 46 32 10 6 5 0 0 79 11 99
2019 BI 48 39 8 3 1 0 0 88 4 644
2019 BI-02 46 40 9 3 2 0 0 86 5 245
2019 BI-03 50 37 8 3 1 0 0 88 4 262
2019 BI-04 48 40 9 1 1 0 0 88 3 75
2018 BI 42 43 10 3 1 0 0 85 4 697
2018 BI-02 36 46 12 4 1 0 0 83 6 269
2018 BI-03 46 42 9 3 1 0 0 88 3 279
2018 BI-04 47 35 12 6 0 0 0 82 6 85
2017 BI 51 39 9 2 0 0 0 89 2 608
2017 BI-02 52 37 8 2 1 0 0 89 3 245
2017 BI-03 49 41 8 2 0 0 0 90 2 246
2017 BI-04 49 41 7 3 0 0 0 90 3 61
2017 BI-05 51 35 11 3 0 0 0 86 3 37
2014 BI 48 32 12 6 2 0 0 80 8 486
2014 BI-01 80 10 10 0 0 0 0 90 0 10
2014 BI-02 46 31 13 7 3 0 0 77 10 180
2014 BI-03 47 35 10 5 3 0 0 82 8 199
2014 BI-04 47 24 20 9 0 0 0 71 9 55
2014 BI-05 57 36 4 4 0 0 0 93 4 28

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 44 39 9 6 1 0 0 83 8 808
2020 BI-02 48 36 8 6 1 0 0 84 7 324
2020 BI-03 45 37 11 6 1 0 0 82 7 308
2020 BI-04 40 39 8 8 4 1 0 80 12 100
2019 BI 43 43 7 5 1 0 0 87 6 649
2019 BI-02 48 35 7 7 1 1 0 84 9 246
2019 BI-03 41 46 8 5 0 0 0 87 5 266
2019 BI-04 41 48 4 3 4 0 0 89 7 75
2018 BI 36 48 8 5 2 0 0 84 7 696
2018 BI-02 39 43 9 6 3 0 0 82 9 268
2018 BI-03 36 52 8 4 1 0 0 87 4 279
2018 BI-04 33 52 7 8 0 0 0 85 8 85
2017 BI 44 41 10 4 2 0 0 85 5 606
2017 BI-02 48 40 7 4 2 0 0 88 5 243
2017 BI-03 42 43 9 4 1 0 0 85 6 246
2017 BI-04 33 51 13 2 2 0 0 84 3 61
2017 BI-05 51 21 22 5 0 0 0 73 5 37
2014 BI 31 43 13 8 4 0 0 75 12 486
2014 BI-01 50 50 0 0 0 0 0 100 0 10
2014 BI-02 32 42 15 7 3 0 1 75 11 180
2014 BI-03 30 44 14 8 4 1 0 74 12 199
2014 BI-04 29 45 5 13 7 0 0 75 20 55
2014 BI-05 39 43 11 7 0 0 0 82 7 28

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 42 38 12 6 2 1 0 80 8 808
2020 BI-02 48 34 11 4 2 0 0 83 7 324
2020 BI-03 38 38 15 6 2 0 0 77 8 308
2020 BI-04 35 37 11 12 2 2 0 74 14 99
2019 BI 38 38 16 6 2 0 0 77 8 648
2019 BI-02 42 35 13 6 2 0 0 78 9 246
2019 BI-03 33 42 16 6 2 1 0 76 8 264
2019 BI-04 46 33 18 3 0 0 0 79 3 76
2018 BI 32 42 15 9 2 0 0 75 11 696
2018 BI-02 40 36 14 8 2 0 0 76 10 270
2018 BI-03 28 44 16 11 2 0 0 71 13 277
2018 BI-04 25 54 15 6 0 0 0 79 6 85
2017 BI 31 44 14 9 3 0 0 74 11 604
2017 BI-02 36 39 14 8 2 0 0 75 11 243
2017 BI-03 26 46 15 9 4 0 0 72 13 245
2017 BI-04 31 44 16 7 0 2 0 77 7 61
2017 BI-05 31 53 8 8 0 0 0 83 8 36
2014 BI 12 35 22 21 10 0 0 47 32 486
2014 BI-01 50 30 10 0 10 0 0 80 10 10
2014 BI-02 9 37 25 19 7 1 1 47 27 180
2014 BI-03 13 34 16 25 12 0 0 47 37 199
2014 BI-04 9 33 27 20 11 0 0 42 31 55
2014 BI-05 11 43 25 11 11 0 0 54 21 28

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 36 41 12 8 3 0 0 77 11 808
2020 BI-02 42 39 11 5 3 0 0 81 8 324
2020 BI-03 32 41 15 9 3 0 0 73 12 308
2020 BI-04 33 41 9 11 5 0 0 75 16 99
2019 BI 32 43 15 7 3 0 0 75 10 645
2019 BI-02 38 40 12 7 3 0 0 78 10 245
2019 BI-03 25 47 17 7 3 0 0 73 10 264
2019 BI-04 36 43 15 7 0 0 0 79 7 75
2018 BI 27 47 14 8 3 0 0 75 11 690
2018 BI-02 31 46 12 7 3 0 0 77 10 269
2018 BI-03 26 46 14 11 3 0 0 72 14 274
2018 BI-04 20 55 18 4 1 1 0 77 5 83
2017 BI 28 47 12 10 3 0 0 75 13 607
2017 BI-02 34 42 13 9 3 0 0 75 12 244
2017 BI-03 23 50 11 13 2 0 0 74 15 246
2017 BI-04 26 49 15 10 0 0 0 75 10 61
2017 BI-05 32 49 13 3 3 0 0 81 5 37
2014 BI 11 35 20 23 11 1 0 46 34 486
2014 BI-01 50 30 0 10 10 0 0 80 20 10
2014 BI-02 10 36 23 21 7 2 1 47 29 180
2014 BI-03 10 35 16 27 13 0 0 44 40 199
2014 BI-04 11 29 24 24 13 0 0 40 36 55
2014 BI-05 11 46 14 21 7 0 0 57 29 28

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 42 27 16 8 3 3 0 71 12 809
2020 BI-02 43 22 18 10 4 3 0 68 14 324
2020 BI-03 42 31 15 7 3 2 0 74 11 308
2020 BI-04 41 25 17 6 3 6 2 72 10 100
2019 BI 38 31 16 8 3 4 0 72 11 650
2019 BI-02 39 26 17 7 4 6 0 70 12 246
2019 BI-03 36 35 13 9 3 3 0 74 12 266
2019 BI-04 43 29 18 5 3 1 0 73 8 76
2018 BI 35 31 17 9 3 4 0 69 13 696
2018 BI-02 36 28 17 8 4 6 0 69 13 270
2018 BI-03 35 33 18 10 3 3 0 69 13 278
2018 BI-04 36 34 15 8 1 4 1 74 10 85
2017 BI 34 34 15 10 3 4 0 71 14 607
2017 BI-02 35 31 17 11 3 4 0 68 14 244
2017 BI-03 33 35 15 9 3 5 1 72 13 246
2017 BI-04 33 41 10 10 2 5 0 78 12 61
2017 BI-05 43 35 13 5 3 0 0 79 8 37
2014 BI 19 33 23 11 7 5 1 55 20 486
2014 BI-01 80 0 0 10 0 10 0 89 11 10
2014 BI-02 16 38 19 12 7 7 1 59 20 180
2014 BI-03 19 29 27 11 7 5 2 52 20 199
2014 BI-04 18 29 22 20 7 4 0 49 28 55
2014 BI-05 18 39 36 4 4 0 0 57 7 28
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 55 28 10 5 1 0 1 84 6 811
2020 BI-02 50 28 11 7 2 0 1 79 9 325
2020 BI-03 58 27 10 4 1 0 0 85 5 309
2020 BI-04 55 30 12 0 2 0 1 86 2 100
2019 BI 53 29 9 5 2 1 0 84 7 646
2019 BI-02 49 29 9 7 2 2 1 80 10 243
2019 BI-03 54 30 9 5 2 0 0 84 7 266
2019 BI-04 59 35 4 1 1 0 0 93 3 75

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 49 33 8 7 3 0 0 82 10 810
2020 BI-02 51 30 8 8 3 0 0 81 11 325
2020 BI-03 49 31 11 6 3 0 0 80 9 308
2020 BI-04 47 35 5 9 4 0 0 82 13 100
2019 BI 44 34 9 9 3 1 0 79 12 647
2019 BI-02 50 31 6 9 2 2 0 83 11 244
2019 BI-03 37 36 11 11 5 1 0 74 15 266
2019 BI-04 49 36 8 5 1 0 0 85 7 75
2018 BI 42 38 8 8 4 1 0 80 12 688
2018 BI-02 45 36 7 7 4 1 0 82 11 265
2018 BI-03 41 36 10 9 4 0 0 77 13 276
2018 BI-04 39 45 5 6 4 1 1 85 10 83
2017 BI 42 35 9 9 5 1 0 77 14 607
2017 BI-02 45 33 9 8 4 1 0 79 12 244
2017 BI-03 39 36 10 10 4 1 0 76 14 246
2017 BI-04 41 38 10 7 3 2 0 80 10 61
2017 BI-05 46 35 5 11 3 0 0 81 14 37
2014 BI 38 37 8 11 5 1 0 76 16 487
2014 BI-01 40 40 0 10 10 0 0 80 20 10
2014 BI-02 43 32 6 12 7 1 1 75 19 180
2014 BI-03 36 39 12 10 4 0 0 74 14 199
2014 BI-04 30 48 2 14 5 0 0 79 20 56
2014 BI-05 46 39 11 4 0 0 0 86 4 28

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 58 27 8 5 2 0 0 85 7 810
2020 BI-02 63 23 7 5 2 0 0 87 6 324
2020 BI-03 56 30 6 6 2 0 0 86 8 309
2020 BI-04 55 24 14 2 5 0 0 79 7 100
2019 BI 50 32 9 6 3 0 0 82 9 651
2019 BI-02 53 28 9 5 4 0 0 82 9 246
2019 BI-03 48 33 9 6 3 0 0 81 9 267
2019 BI-04 47 41 7 4 1 0 0 88 5 76
2018 BI 47 33 8 8 4 0 0 80 12 692
2018 BI-02 48 31 8 8 4 0 0 79 12 268
2018 BI-03 45 35 7 8 4 1 0 81 12 277
2018 BI-04 45 36 12 5 1 0 1 82 6 83
2017 BI 49 30 8 7 5 1 0 79 12 607
2017 BI-02 51 28 8 7 5 1 0 80 12 245
2017 BI-03 49 29 7 8 5 1 0 79 13 245
2017 BI-04 44 36 11 5 2 2 0 82 7 61
2017 BI-05 46 30 11 11 3 0 0 76 14 37
2014 BI 47 33 9 7 4 0 0 80 11 486
2014 BI-01 60 30 0 0 10 0 0 90 10 10
2014 BI-02 51 28 7 9 5 0 0 79 15 179
2014 BI-03 45 36 11 6 3 0 0 81 9 199
2014 BI-04 46 38 5 5 5 0 0 84 11 56
2014 BI-05 50 36 11 4 0 0 0 86 4 28

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 35 32 12 7 4 10 0 74 12 811
2020 BI-02 43 25 10 6 4 12 0 78 11 325
2020 BI-03 30 34 15 7 5 8 0 70 13 309
2020 BI-04 33 38 12 7 5 5 0 75 13 100
2019 BI 25 40 13 8 6 8 0 71 15 649
2019 BI-02 32 34 11 4 6 13 0 76 12 246
2019 BI-03 21 45 13 9 6 6 0 71 16 266
2019 BI-04 17 40 17 16 4 5 0 61 21 75
2018 BI 25 36 18 7 5 9 0 67 14 697
2018 BI-02 28 34 15 6 5 13 0 71 12 269
2018 BI-03 24 36 19 7 6 8 0 65 14 280
2018 BI-04 22 42 21 7 2 5 0 68 10 85
2017 BI 22 39 17 9 5 8 0 67 15 604
2017 BI-02 27 39 15 5 6 9 0 72 12 245
2017 BI-03 20 41 16 10 4 9 0 67 15 243
2017 BI-04 21 36 21 8 7 7 0 61 16 61
2017 BI-05 16 30 22 27 3 3 0 47 31 37
2014 BI 18 29 22 10 6 14 0 55 19 485
2014 BI-01 60 30 0 0 0 10 0 100 0 10
2014 BI-02 22 26 19 5 6 22 1 62 14 179
2014 BI-03 14 33 24 14 6 11 0 52 21 199
2014 BI-04 11 33 31 11 7 7 0 47 20 55
2014 BI-05 25 29 18 14 11 4 0 56 26 28

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 25 37 17 11 7 2 0 64 18 806
2020 BI-02 34 33 14 9 5 5 0 71 15 321
2020 BI-03 18 41 19 12 9 1 0 59 22 308
2020 BI-04 24 33 23 12 8 0 0 57 20 100
2019 BI 19 37 17 17 8 3 0 57 25 645
2019 BI-02 25 36 13 13 7 6 0 65 21 246
2019 BI-03 14 37 20 18 10 2 0 51 28 263
2019 BI-04 18 42 11 26 4 0 0 59 30 74
2018 BI 16 37 22 15 8 2 0 54 24 697
2018 BI-02 22 34 20 13 7 3 0 58 21 269
2018 BI-03 12 40 21 16 8 1 0 53 25 280
2018 BI-04 11 38 29 15 6 1 0 49 21 85
2017 BI 16 37 21 15 7 3 0 55 23 605
2017 BI-02 20 35 21 11 8 4 0 58 20 245
2017 BI-03 13 40 21 18 6 2 0 55 24 245
2017 BI-04 13 43 25 10 7 2 0 58 17 60
2017 BI-05 17 25 25 25 6 3 0 43 31 36
2014 BI 12 23 23 25 14 4 0 36 40 487
2014 BI-01 60 30 0 10 0 0 0 90 10 10
2014 BI-02 11 24 23 23 13 7 0 37 39 180
2014 BI-03 10 22 26 27 14 2 0 32 42 199
2014 BI-04 9 27 23 23 18 0 0 36 41 56
2014 BI-05 21 29 14 25 11 0 0 50 36 28

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 14 33 21 19 9 5 0 49 29 809
2020 BI-02 18 35 19 14 6 8 0 57 22 325
2020 BI-03 11 31 23 20 11 3 0 44 32 307
2020 BI-04 12 28 19 29 11 1 0 40 40 100
2019 BI 10 33 19 20 12 5 0 46 34 646
2019 BI-02 13 36 16 15 11 9 0 54 28 244
2019 BI-03 8 32 20 23 14 3 0 42 38 266
2019 BI-04 11 25 24 24 12 4 0 38 38 75
2018 BI 10 28 22 23 11 5 0 40 36 696
2018 BI-02 15 28 20 19 9 8 0 47 31 267
2018 BI-03 8 30 24 23 13 3 0 38 37 280
2018 BI-04 4 25 24 33 11 5 0 30 46 85
2017 BI 10 28 24 20 10 7 0 41 33 607
2017 BI-02 14 28 22 17 9 10 0 46 29 245
2017 BI-03 8 29 26 23 9 5 0 38 34 245
2017 BI-04 7 30 26 21 13 3 0 37 36 61
2017 BI-05 14 27 22 22 14 3 0 42 36 37
2014 BI 4 21 21 30 18 5 0 27 51 487
2014 BI-01 20 60 10 10 0 0 0 80 10 10
2014 BI-02 6 20 24 24 16 10 0 28 45 180
2014 BI-03 3 19 19 38 19 2 0 23 58 199
2014 BI-04 2 18 23 27 29 2 0 20 56 56
2014 BI-05 0 36 32 18 14 0 0 36 32 28

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 14 33 19 21 10 2 0 49 32 810
2020 BI-02 21 33 16 18 8 3 0 56 27 325
2020 BI-03 9 34 19 24 13 0 0 43 37 308
2020 BI-04 9 34 20 25 11 1 0 43 36 100
2019 BI 6 30 19 27 15 2 0 37 43 647
2019 BI-02 9 32 17 27 11 4 0 43 39 245
2019 BI-03 5 28 19 28 18 2 0 33 47 265
2019 BI-04 5 31 21 27 16 0 0 36 43 75
2018 BI 7 29 21 26 15 2 0 38 41 698
2018 BI-02 11 27 17 29 13 3 0 40 43 269
2018 BI-03 5 31 20 25 18 1 0 36 43 280
2018 BI-04 7 31 29 22 11 0 0 38 33 85
2017 BI 9 30 18 26 14 3 0 40 42 607
2017 BI-02 12 27 17 23 15 6 0 42 41 244
2017 BI-03 7 32 17 31 11 2 0 39 44 246
2017 BI-04 3 31 28 23 13 2 0 35 37 61
2017 BI-05 11 24 19 27 19 0 0 35 46 37
2014 BI 6 20 22 31 18 3 0 27 51 487
2014 BI-01 30 40 10 10 10 0 0 70 20 10
2014 BI-02 9 21 19 29 18 4 0 31 49 180
2014 BI-03 4 16 27 36 15 2 0 20 53 199
2014 BI-04 2 23 20 27 29 0 0 25 55 56
2014 BI-05 7 29 21 29 14 0 0 36 43 28
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 32 40 12 12 4 0 0 72 16 808
2020 BI-02 37 39 11 10 3 0 0 76 13 324
2020 BI-03 29 38 14 12 7 1 0 68 19 307
2020 BI-04 26 43 11 15 4 0 1 70 19 100
2019 BI 23 46 13 14 5 0 0 69 19 646
2019 BI-02 25 47 10 13 4 1 0 73 17 245
2019 BI-03 21 43 15 16 5 0 0 64 21 263
2019 BI-04 21 51 14 9 4 0 0 72 13 76
2018 BI 20 43 16 14 7 0 0 63 20 692
2018 BI-02 23 43 13 12 6 1 1 67 19 267
2018 BI-03 19 42 20 13 7 0 0 61 20 276
2018 BI-04 19 47 16 14 4 0 0 66 18 85
2017 BI 25 38 16 14 6 0 0 64 20 608
2017 BI-02 27 41 15 11 6 0 1 69 16 245
2017 BI-03 24 37 15 17 7 0 0 61 24 246
2017 BI-04 26 31 30 8 3 2 0 58 12 61
2017 BI-05 24 41 11 21 3 0 0 65 24 37
2014 BI 18 36 18 16 12 0 0 54 28 485
2014 BI-01 10 40 30 10 10 0 0 50 20 10
2014 BI-02 19 34 17 12 16 1 1 55 28 180
2014 BI-03 16 36 19 20 9 0 0 52 29 199
2014 BI-04 15 33 22 17 11 0 2 49 28 54
2014 BI-05 32 46 7 11 4 0 0 79 14 28

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 28 46 11 12 3 0 0 74 14 807
2020 BI-02 34 44 11 8 3 0 0 78 11 323
2020 BI-03 26 49 10 12 2 0 0 75 14 307
2020 BI-04 22 39 13 21 5 0 0 61 26 100
2019 BI 23 47 13 13 4 0 0 70 16 644
2019 BI-02 28 44 12 11 4 0 0 73 15 246
2019 BI-03 21 48 12 15 3 0 0 69 18 262
2019 BI-04 14 55 16 12 3 0 0 69 15 74
2018 BI 24 50 11 11 4 0 0 74 16 695
2018 BI-02 25 52 8 11 4 0 0 77 15 267
2018 BI-03 25 49 12 10 4 0 0 74 14 279
2018 BI-04 20 41 19 15 5 0 0 61 20 85
2017 BI 25 48 10 14 4 0 0 72 18 607
2017 BI-02 25 48 11 13 3 0 0 74 16 245
2017 BI-03 24 48 10 13 4 0 0 72 17 246
2017 BI-04 26 44 8 20 2 0 0 70 21 61
2017 BI-05 30 46 8 8 8 0 0 76 16 37

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 45 34 11 6 4 0 0 79 10 809
2020 BI-02 50 30 10 6 4 0 0 80 10 325
2020 BI-03 42 36 13 6 4 0 0 78 9 308
2020 BI-04 42 31 14 8 5 0 0 73 13 100
2019 BI 39 37 10 9 3 1 1 77 13 648
2019 BI-02 47 35 7 5 4 1 1 83 10 245
2019 BI-03 34 37 13 12 2 1 1 73 14 265
2019 BI-04 36 42 12 9 1 0 0 78 11 76
2018 BI 35 40 11 9 4 0 1 76 13 692
2018 BI-02 38 39 11 8 3 1 1 78 11 268
2018 BI-03 34 43 9 10 4 0 0 77 14 278
2018 BI-04 31 41 12 10 5 0 1 73 15 83
2017 BI 36 39 9 12 4 1 0 75 16 608
2017 BI-02 36 40 9 10 4 1 0 77 14 245
2017 BI-03 35 39 10 13 3 1 0 74 16 246
2017 BI-04 39 33 10 13 3 2 0 73 17 61
2017 BI-05 30 49 3 14 6 0 0 78 19 37
2014 BI 36 37 11 11 4 1 0 74 15 487
2014 BI-01 30 60 0 0 10 0 0 90 10 10
2014 BI-02 37 33 11 11 6 1 1 72 18 180
2014 BI-03 34 41 13 10 3 0 0 74 13 199
2014 BI-04 32 39 13 13 4 0 0 71 16 56
2014 BI-05 43 43 0 14 0 0 0 86 14 28

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 32 43 12 11 1 0 0 76 12 808
2020 BI-02 36 43 10 9 2 0 0 79 11 324
2020 BI-03 28 43 16 12 1 0 1 71 13 307
2020 BI-04 35 44 5 14 2 0 0 79 16 100
2019 BI 24 47 12 13 3 0 0 72 16 645
2019 BI-02 24 46 11 17 2 0 0 70 19 245
2019 BI-03 26 45 14 11 4 0 0 71 15 264
2019 BI-04 24 58 7 7 4 0 0 82 11 74
2018 BI 21 53 9 14 3 0 0 74 17 696
2018 BI-02 20 53 8 15 3 0 0 74 18 268
2018 BI-03 20 52 10 15 3 0 0 73 18 279
2018 BI-04 25 55 4 13 4 0 0 80 16 85
2017 BI 27 45 11 12 5 0 0 72 17 608
2017 BI-02 24 45 11 14 5 0 0 69 19 245
2017 BI-03 26 46 12 9 5 0 1 73 14 246
2017 BI-04 33 44 8 11 3 0 0 77 15 61
2017 BI-05 35 41 8 13 3 0 0 76 16 37
2014 BI 17 40 15 20 8 0 0 57 28 485
2014 BI-01 30 40 30 0 0 0 0 70 0 10
2014 BI-02 12 41 16 20 11 0 1 53 31 179
2014 BI-03 18 38 15 23 7 0 0 56 30 199
2014 BI-04 15 53 9 16 7 0 0 67 24 55
2014 BI-05 46 32 11 7 4 0 0 79 11 28

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 58 24 10 3 3 1 0 83 7 809
2020 BI-02 62 22 8 3 3 2 0 85 7 324
2020 BI-03 55 27 12 4 3 1 0 82 7 309
2020 BI-04 52 23 12 4 6 2 1 77 10 100

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 21 43 16 12 6 1 0 65 18 808
2020 BI-02 25 41 15 10 7 2 0 67 18 324
2020 BI-03 18 44 19 11 7 1 0 63 18 307
2020 BI-04 19 48 10 15 8 0 0 67 23 100
2019 BI 18 40 17 16 7 2 0 60 23 650
2019 BI-02 22 38 15 15 8 2 0 62 23 246
2019 BI-03 17 37 20 19 6 1 0 55 25 267
2019 BI-04 16 53 13 11 5 1 0 70 16 75
2018 BI 17 39 18 19 6 1 0 57 25 699
2018 BI-02 18 39 19 15 8 1 0 57 23 270
2018 BI-03 16 39 18 20 6 0 0 55 27 280
2018 BI-04 22 44 13 16 2 2 0 67 19 85
2017 BI 20 39 17 14 7 2 0 61 22 608
2017 BI-02 23 35 13 13 11 4 0 62 25 245
2017 BI-03 19 40 20 15 5 0 0 60 20 246
2017 BI-04 15 48 16 18 3 0 0 62 21 61
2017 BI-05 16 38 30 11 3 3 0 56 14 37
2014 BI 13 34 18 20 13 3 0 48 34 485
2014 BI-01 10 50 20 10 10 0 0 60 20 10
2014 BI-02 14 31 17 22 11 4 1 47 35 180
2014 BI-03 14 33 16 21 15 1 1 48 36 199
2014 BI-04 2 44 22 17 13 2 0 47 30 54
2014 BI-05 25 32 25 18 0 0 0 57 18 28

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 23 36 16 13 10 2 1 60 23 808
2020 BI-02 21 34 19 12 11 2 0 57 24 323
2020 BI-03 22 38 15 12 10 1 2 62 22 308
2020 BI-04 26 33 13 16 10 1 1 60 27 100
2019 BI 20 37 15 18 8 2 0 59 26 651
2019 BI-02 18 36 15 18 10 2 0 56 29 246
2019 BI-03 19 34 16 20 9 1 0 54 29 267
2019 BI-04 26 46 11 16 1 0 0 72 17 76
2018 BI 19 37 15 15 11 2 1 58 27 694
2018 BI-02 16 37 14 17 14 2 1 54 32 266
2018 BI-03 18 34 16 18 11 3 0 53 30 279
2018 BI-04 32 42 13 7 5 1 0 75 12 85
2017 BI 19 33 16 15 13 3 1 54 30 607
2017 BI-02 16 28 16 17 17 5 1 47 36 245
2017 BI-03 19 34 16 17 11 2 0 54 29 246
2017 BI-04 25 44 13 10 5 3 0 71 15 61
2017 BI-05 27 43 14 8 5 3 0 72 14 37
2014 BI 9 27 15 23 23 2 2 37 47 486
2014 BI-01 20 30 0 40 10 0 0 50 50 10
2014 BI-02 8 20 12 27 30 2 1 29 59 180
2014 BI-03 8 31 18 22 18 1 2 40 41 199
2014 BI-04 11 36 15 15 20 2 2 49 36 55
2014 BI-05 18 32 21 18 7 0 4 52 26 28

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 42 29 14 9 4 1 1 73 13 810
2020 BI-02 45 30 13 8 2 0 1 76 11 325
2020 BI-03 42 29 13 10 5 1 1 72 15 308
2020 BI-04 36 27 19 10 6 1 1 64 16 100
2019 BI 40 32 16 6 3 1 2 74 10 651
2019 BI-02 42 33 12 7 3 1 2 78 10 246
2019 BI-03 40 30 17 6 4 1 2 73 10 267
2019 BI-04 36 33 20 8 4 0 0 68 12 76

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 45 29 16 6 2 0 2 76 8 806
2020 BI-02 42 30 18 6 2 0 2 73 8 324
2020 BI-03 45 30 15 7 1 0 2 77 8 307
2020 BI-04 56 21 15 6 2 0 0 77 8 99
2019 BI 42 31 18 5 1 1 2 75 6 649
2019 BI-02 35 31 25 4 1 1 1 68 6 245
2019 BI-03 47 30 12 5 2 1 2 80 7 267
2019 BI-04 51 30 11 5 1 0 1 83 7 76

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 80 6 4 2 2 4 2 92 4 808
2020 BI-02 81 7 4 2 2 2 2 91 4 325
2020 BI-03 78 6 4 2 2 5 2 91 5 308
2020 BI-04 85 7 3 1 1 3 0 95 2 99
2019 BI 80 8 3 2 1 5 2 94 2 647
2019 BI-02 79 9 3 1 0 7 2 96 1 246
2019 BI-03 78 9 3 3 1 3 2 93 4 266
2019 BI-04 82 5 3 1 1 7 0 94 3 73

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 79 9 3 1 1 2 5 95 2 806
2020 BI-02 76 11 4 3 1 1 4 92 4 325
2020 BI-03 79 8 2 0 0 3 7 97 1 304
2020 BI-04 89 5 1 0 1 0 4 98 1 100
2019 BI 84 5 2 1 1 2 7 96 2 650
2019 BI-02 83 5 1 1 0 2 7 98 1 246
2019 BI-03 84 4 3 1 1 1 6 95 2 267
2019 BI-04 84 7 0 1 0 4 4 99 1 75

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 31 47 10 9 2 0 0 79 12 805
2020 BI-02 33 46 10 8 3 0 0 78 12 323
2020 BI-03 32 46 10 10 1 0 0 78 11 306
2020 BI-04 24 52 11 9 4 0 0 76 13 100
2019 BI 27 44 13 12 4 0 0 72 16 645
2019 BI-02 30 38 15 12 4 0 1 68 17 245
2019 BI-03 24 46 13 13 5 0 0 70 17 263
2019 BI-04 29 51 12 8 0 0 0 80 8 75
2018 BI 25 49 12 10 4 0 0 74 14 694
2018 BI-02 25 46 15 9 5 0 0 72 13 268
2018 BI-03 25 50 11 10 4 0 0 76 14 278
2018 BI-04 26 54 8 12 0 0 0 80 12 84
2017 BI 27 51 9 9 3 0 0 79 12 607
2017 BI-02 26 50 11 9 4 1 0 77 13 244
2017 BI-03 26 52 11 8 3 0 0 79 11 246
2017 BI-04 34 49 5 8 2 0 2 85 10 61
2017 BI-05 27 57 5 8 3 0 0 84 11 37
2014 BI 18 44 12 16 10 0 0 62 26 486
2014 BI-01 40 40 0 20 0 0 0 80 20 10
2014 BI-02 16 42 17 12 12 1 1 59 24 180
2014 BI-03 20 45 10 17 10 0 0 64 26 199
2014 BI-04 16 38 9 27 9 0 0 55 36 55
2014 BI-05 21 61 7 7 4 0 0 82 11 28

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 39 39 11 7 3 0 0 78 10 807
2020 BI-02 44 34 10 8 4 0 0 78 12 324
2020 BI-03 39 40 13 6 2 0 0 79 8 307
2020 BI-04 30 45 11 11 3 0 0 75 14 100
2019 BI 35 39 12 9 4 0 0 75 13 648
2019 BI-02 37 37 13 8 5 0 0 74 13 246
2019 BI-03 33 39 13 10 4 1 0 73 14 264
2019 BI-04 34 46 9 8 3 0 0 80 11 76
2018 BI 34 39 14 9 4 0 0 73 13 695
2018 BI-02 33 40 13 10 4 0 0 74 13 269
2018 BI-03 34 39 15 8 4 0 0 73 12 277
2018 BI-04 35 39 18 6 2 0 0 74 8 85
2017 BI 36 37 12 9 4 0 0 74 14 606
2017 BI-02 37 35 14 8 7 0 0 71 14 244
2017 BI-03 37 40 9 11 2 0 0 77 14 245
2017 BI-04 39 41 10 5 2 0 3 83 7 61
2017 BI-05 30 33 24 11 3 0 0 62 14 37
2014 BI 25 40 12 14 8 0 1 66 22 486
2014 BI-01 70 20 0 10 0 0 0 90 10 10
2014 BI-02 23 43 11 12 9 1 1 67 22 180
2014 BI-03 28 38 12 15 8 0 1 66 22 199
2014 BI-04 20 40 16 16 7 0 0 60 24 55
2014 BI-05 25 57 0 18 0 0 0 82 18 28

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 29 44 14 10 3 0 0 73 13 802
2020 BI-02 35 44 13 6 1 0 0 80 8 322
2020 BI-03 27 41 17 12 3 0 0 67 15 305
2020 BI-04 22 43 9 16 9 0 0 66 25 99
2019 BI 24 48 12 11 4 1 0 73 15 642
2019 BI-02 28 47 11 10 3 1 0 76 13 245
2019 BI-03 22 45 13 13 5 2 0 68 19 263
2019 BI-04 19 62 11 5 3 0 0 81 8 74
2018 BI 22 42 18 12 5 0 0 64 17 695
2018 BI-02 25 41 20 7 4 1 0 68 12 268
2018 BI-03 18 46 16 13 7 0 0 64 20 279
2018 BI-04 23 42 19 12 5 0 0 64 17 84
2017 BI 29 40 16 11 3 0 0 69 15 608
2017 BI-02 30 41 15 9 4 0 1 72 13 245
2017 BI-03 29 39 16 12 3 0 0 69 16 246
2017 BI-04 34 38 18 8 2 0 0 72 10 61
2017 BI-05 22 38 19 22 0 0 0 59 22 37
2014 BI 19 34 21 15 10 0 1 54 25 486
2014 BI-01 40 40 10 0 10 0 0 80 10 10
2014 BI-02 22 37 21 12 8 1 1 59 20 180
2014 BI-03 17 32 22 18 12 1 0 49 29 199
2014 BI-04 15 20 27 20 16 0 2 35 37 55
2014 BI-05 18 64 7 7 4 0 0 82 11 28

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 19 50 18 9 2 2 0 71 11 808
2020 BI-02 21 48 17 8 2 3 0 72 11 324
2020 BI-03 16 51 20 9 2 2 0 68 12 308
2020 BI-04 21 50 18 8 2 0 1 72 10 100
2019 BI 15 49 20 12 2 2 0 64 15 650
2019 BI-02 15 48 20 13 2 2 0 65 15 246
2019 BI-03 12 50 22 12 2 2 0 64 14 266
2019 BI-04 20 53 16 9 1 1 0 73 11 76
2018 BI 17 44 22 9 3 4 0 63 13 698
2018 BI-02 16 39 27 8 4 6 0 59 13 269
2018 BI-03 14 46 23 10 3 4 0 63 14 280
2018 BI-04 20 60 7 9 2 1 0 81 12 85
2017 BI 18 43 19 12 4 5 0 64 16 606
2017 BI-02 18 39 20 13 4 6 0 61 18 244
2017 BI-03 19 46 19 10 2 4 0 68 12 246
2017 BI-04 16 49 18 11 0 5 0 69 12 61
2017 BI-05 17 42 22 11 6 3 0 60 17 36

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 41 37 8 9 4 0 0 78 13 809
2020 BI-02 52 32 7 8 1 0 0 84 9 324
2020 BI-03 37 38 10 8 6 0 0 76 15 308
2020 BI-04 30 42 5 13 9 1 0 73 22 100
2019 BI 39 38 9 10 4 0 0 77 14 648
2019 BI-02 43 34 9 8 4 1 0 78 12 245
2019 BI-03 39 36 9 11 4 0 0 76 15 266
2019 BI-04 35 44 5 12 4 0 0 79 16 75
2018 BI 38 37 10 11 4 0 0 75 15 693
2018 BI-02 45 31 10 9 4 0 0 77 13 267
2018 BI-03 37 38 9 11 4 0 0 76 15 278
2018 BI-04 27 51 11 8 4 0 0 78 12 85
2017 BI 38 38 9 9 6 0 0 77 14 608
2017 BI-02 42 36 8 6 6 0 1 79 12 245
2017 BI-03 36 41 8 9 5 0 0 78 14 246
2017 BI-04 41 36 7 11 5 0 0 77 16 61
2017 BI-05 27 38 11 19 5 0 0 65 24 37
2014 BI 38 34 10 12 6 0 0 72 18 486
2014 BI-01 40 30 10 20 0 0 0 70 20 10
2014 BI-02 41 34 10 9 5 0 1 75 14 180
2014 BI-03 38 31 10 13 8 1 0 69 21 199
2014 BI-04 35 35 11 15 5 0 0 69 20 55
2014 BI-05 39 36 14 7 4 0 0 75 11 28

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 24 33 22 12 9 0 0 57 20 807
2020 BI-02 35 40 16 7 1 0 0 76 8 324
2020 BI-03 20 31 26 12 10 0 0 52 22 308
2020 BI-04 12 24 25 16 23 0 0 36 39 100
2019 BI 22 35 23 13 7 0 0 57 20 650
2019 BI-02 32 37 17 9 3 1 0 70 12 246
2019 BI-03 21 35 24 13 6 0 0 56 20 266
2019 BI-04 9 34 26 17 13 0 0 43 30 76
2018 BI 23 32 22 13 9 0 0 56 22 698
2018 BI-02 31 36 21 6 4 1 0 68 10 270
2018 BI-03 22 32 19 17 10 0 0 54 27 279
2018 BI-04 13 28 28 19 12 0 0 41 31 85
2017 BI 25 38 22 10 5 0 0 63 15 608
2017 BI-02 34 42 16 6 2 0 0 76 8 245
2017 BI-03 21 39 22 13 4 1 0 61 17 246
2017 BI-04 13 30 34 7 16 0 0 43 23 61
2017 BI-05 5 19 41 22 14 0 0 24 35 37
2014 BI 19 34 24 14 8 0 0 53 23 486
2014 BI-01 20 40 0 30 10 0 0 60 40 10
2014 BI-02 27 35 21 11 4 1 1 63 15 180
2014 BI-03 15 32 27 17 9 0 0 46 27 199
2014 BI-04 9 38 22 13 18 0 0 47 31 55
2014 BI-05 14 39 21 14 11 0 0 54 25 28

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 48 52 811
2020 BI-02 54 46 325
2020 BI-03 48 52 309
2020 BI-04 40 60 100

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 63 16 5 1 0 4 11 92 2 810
2020 BI-02 67 13 5 1 0 2 12 93 1 325
2020 BI-03 63 15 6 2 0 4 11 92 2 308
2020 BI-04 50 22 6 0 3 7 12 89 4 100

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 BI 18 47 35 811
2020 BI-02 19 44 38 325
2020 BI-03 18 50 33 309
2020 BI-04 16 43 41 100
2019 BI 15 47 38 651
2019 BI-02 13 49 38 246
2019 BI-03 17 47 36 267
2019 BI-04 12 49 39 76
2018 BI 16 45 39 697
2018 BI-02 15 45 40 269
2018 BI-03 13 46 41 279
2018 BI-04 16 46 38 85
2017 BI 14 55 31 608
2017 BI-02 15 57 28 245
2017 BI-03 14 57 30 246
2017 BI-04 10 54 36 61
2017 BI-05 19 38 43 37
2014 BI 16 42 42 486
2014 BI-01 20 60 20 10
2014 BI-02 17 42 41 180
2014 BI-03 16 45 39 199
2014 BI-04 15 33 53 55
2014 BI-05 18 39 43 28

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 BI 15 47 9 4 16 9 148
2020 BI-02 2 46 10 10 21 11 61
2020 BI-03 25 51 4 0 15 5 55
2020 BI-04 25 50 19 0 0 6 16
2019 BI 21 54 11 2 9 2 98
2019 BI-02 6 68 6 0 19 0 31
2019 BI-03 29 51 11 4 4 0 45
2018 BI 19 50 12 5 12 2 110
2018 BI-02 15 43 13 8 23 0 40
2018 BI-03 24 57 8 5 5 0 37
2017 BI 17 45 15 6 11 6 87
2017 BI-02 13 48 13 5 16 4 37
2017 BI-03 26 41 9 9 6 9 34
2014 BI 24 38 7 14 9999 16 79
2014 BI-02 16 42 3 19 9999 20 31
2014 BI-03 25 41 6 13 9999 15 32
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 44 42 8 5 1 0 0 86 6 809
2020 BI-02 46 41 6 6 2 0 0 87 7 324
2020 BI-03 45 40 9 5 1 0 0 85 6 308
2020 BI-04 40 42 12 5 1 0 0 82 6 100
2019 BI 37 47 8 5 3 0 0 84 8 647
2019 BI-02 38 45 8 3 4 0 0 84 8 245
2019 BI-03 33 50 8 6 2 0 0 83 9 264
2019 BI-04 38 50 5 5 1 0 0 88 7 76
2018 BI 40 46 7 5 1 0 0 86 6 697
2018 BI-02 35 48 10 5 1 0 0 83 6 268
2018 BI-03 43 45 6 4 3 0 0 87 7 280
2018 BI-04 39 51 5 6 0 0 0 89 6 85
2017 BI 35 46 10 6 2 0 0 82 9 607
2017 BI-02 32 51 8 5 3 0 0 83 8 245
2017 BI-03 37 42 12 6 2 0 0 80 8 246
2017 BI-04 43 34 11 10 2 0 0 77 11 61
2017 BI-05 39 53 6 3 0 0 0 92 3 36
2014 BI 31 40 13 9 5 2 0 73 14 486
2014 BI-01 20 60 0 20 0 0 0 80 20 10
2014 BI-02 30 37 15 11 4 2 0 69 16 180
2014 BI-03 31 44 14 8 4 0 0 75 12 199
2014 BI-04 33 27 15 9 9 7 0 65 20 55
2014 BI-05 43 54 0 4 0 0 0 96 4 28

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 15 48 19 14 3 0 0 64 17 811
2020 BI-02 21 47 18 10 2 1 0 69 13 325
2020 BI-03 11 51 20 15 3 0 0 62 17 309
2020 BI-04 9 49 19 16 6 1 0 59 22 100
2019 BI 16 49 18 14 3 1 0 65 17 650
2019 BI-02 19 47 20 12 2 1 0 66 14 246
2019 BI-03 15 49 17 15 5 0 0 64 20 266
2019 BI-04 11 59 13 14 3 0 0 70 17 76
2018 BI 15 50 18 13 4 0 0 65 16 695
2018 BI-02 16 46 22 13 2 0 0 62 15 269
2018 BI-03 14 53 16 11 5 0 0 67 16 279
2018 BI-04 13 53 13 16 5 0 0 66 20 83
2017 BI 15 47 18 14 6 1 0 62 20 607
2017 BI-02 17 46 18 13 4 2 0 64 18 245
2017 BI-03 13 50 16 15 5 0 0 64 20 245
2017 BI-04 11 39 25 18 7 0 0 51 25 61
2017 BI-05 11 49 21 11 8 0 0 59 19 37
2014 BI 8 37 23 20 10 3 0 46 31 487
2014 BI-01 10 60 20 0 10 0 0 70 10 10
2014 BI-02 8 37 21 17 13 3 0 47 32 180
2014 BI-03 7 34 25 23 9 2 0 42 32 199
2014 BI-04 9 38 21 20 9 4 0 48 30 56
2014 BI-05 4 43 36 18 0 0 0 46 18 28

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 7 25 40 23 5 0 0 28 32 807
2020 BI-02 5 23 35 27 9 0 0 36 28 324
2020 BI-03 8 25 42 22 3 0 0 25 33 308
2020 BI-04 8 26 46 15 3 1 0 18 35 99
2019 BI 8 30 42 14 5 1 0 20 38 650
2019 BI-02 7 23 41 16 11 1 1 27 31 246
2019 BI-03 7 33 44 14 2 1 0 16 40 266
2019 BI-04 9 39 41 7 4 0 0 11 49 76
2018 BI 8 29 39 18 6 0 0 24 36 694
2018 BI-02 4 25 40 18 11 1 0 30 29 268
2018 BI-03 10 26 39 21 2 0 1 23 37 280
2018 BI-04 4 46 34 13 4 0 0 17 49 83
2017 BI 7 22 42 18 8 1 2 27 30 605
2017 BI-02 5 18 41 20 11 3 3 33 24 243
2017 BI-03 8 24 43 17 8 0 1 25 32 246
2017 BI-04 8 30 44 15 3 0 0 18 38 61
2017 BI-05 5 33 43 16 3 0 0 19 38 37
2014 BI 10 33 41 12 3 1 1 15 44 486
2014 BI-01 0 30 50 20 0 0 0 20 30 10
2014 BI-02 11 31 36 16 3 3 1 20 43 180
2014 BI-03 9 36 40 10 4 0 1 14 45 199
2014 BI-04 16 33 45 4 2 0 0 5 49 55
2014 BI-05 4 29 57 11 0 0 0 11 32 28

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 6 20 34 27 11 2 0 39 26 809
2020 BI-02 6 14 28 30 17 5 0 50 20 325
2020 BI-03 7 20 37 28 7 0 1 35 28 308
2020 BI-04 7 25 41 22 5 0 0 27 32 100
2019 BI 9 23 38 20 8 2 0 29 32 649
2019 BI-02 9 17 29 26 14 3 0 42 28 246
2019 BI-03 8 23 45 18 5 1 0 23 32 265
2019 BI-04 11 30 43 13 1 1 0 15 41 76
2018 BI 10 23 36 22 8 1 1 30 33 693
2018 BI-02 6 18 34 25 13 3 1 40 25 268
2018 BI-03 13 22 38 21 5 0 1 26 35 279
2018 BI-04 10 31 40 13 5 1 0 18 41 83
2017 BI 9 21 37 20 9 2 2 30 31 606
2017 BI-02 8 16 39 18 14 4 2 34 25 243
2017 BI-03 10 20 40 20 7 1 2 28 31 246
2017 BI-04 7 33 20 33 5 3 0 39 41 61
2017 BI-05 8 32 49 11 0 0 0 11 41 37
2014 BI 20 35 30 8 3 3 1 12 57 484
2014 BI-01 20 10 40 0 20 10 0 22 33 10
2014 BI-02 18 37 28 8 3 4 2 11 59 180
2014 BI-03 21 34 31 8 4 2 1 12 56 197
2014 BI-04 24 38 24 11 0 2 2 11 64 55
2014 BI-05 7 32 46 7 7 0 0 14 39 28

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 22 30 31 12 4 1 0 16 53 811
2020 BI-02 18 28 28 17 7 2 0 25 47 325
2020 BI-03 25 32 34 8 1 1 0 9 57 309
2020 BI-04 26 31 31 8 3 1 0 11 58 100
2019 BI 24 36 27 10 2 1 1 12 60 651
2019 BI-02 19 33 28 13 5 2 2 18 53 246
2019 BI-03 29 35 28 6 1 1 1 7 65 267
2019 BI-04 22 41 24 12 0 1 0 12 64 76
2018 BI 19 35 30 10 4 2 1 14 55 694
2018 BI-02 17 30 30 12 7 3 1 20 49 267
2018 BI-03 22 38 28 9 2 1 1 11 61 280
2018 BI-04 19 33 33 14 0 0 0 14 52 84
2017 BI 19 33 29 11 4 1 2 16 54 607
2017 BI-02 19 30 23 15 7 3 4 24 52 244
2017 BI-03 21 36 30 9 3 1 1 12 58 246
2017 BI-04 16 31 44 7 2 0 0 8 48 61
2017 BI-05 11 27 49 14 0 0 0 14 38 37
2014 BI 46 29 17 5 1 1 1 6 76 485
2014 BI-01 30 30 30 0 0 10 0 0 67 10
2014 BI-02 47 26 17 7 1 2 0 8 75 180
2014 BI-03 45 31 18 2 3 1 0 4 78 198
2014 BI-04 58 22 11 7 0 0 2 7 81 55
2014 BI-05 36 39 21 4 0 0 0 4 75 28

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 7 17 42 26 8 0 0 35 23 810
2020 BI-02 2 9 33 38 17 0 0 56 11 324
2020 BI-03 6 18 51 21 4 0 0 25 24 309
2020 BI-04 12 29 45 14 0 0 0 14 41 100
2019 BI 9 21 40 22 8 0 1 30 30 650
2019 BI-02 6 11 34 33 14 1 1 48 17 245
2019 BI-03 9 22 45 17 5 0 1 23 32 267
2019 BI-04 12 33 43 11 1 0 0 12 45 76
2018 BI 9 21 40 22 7 1 1 30 30 692
2018 BI-02 6 11 35 33 13 1 0 47 17 268
2018 BI-03 7 26 41 21 4 0 1 25 34 278
2018 BI-04 8 25 57 8 1 0 0 10 33 84
2017 BI 4 17 41 27 9 1 1 37 22 605
2017 BI-02 2 12 33 34 16 2 1 51 15 243
2017 BI-03 3 17 49 24 6 0 1 30 20 245
2017 BI-04 10 23 44 21 2 0 0 23 33 61
2017 BI-05 14 41 41 5 0 0 0 5 54 37
2014 BI 8 22 43 19 5 1 1 25 31 485
2014 BI-01 10 10 20 40 20 0 0 60 20 10
2014 BI-02 8 15 42 26 6 2 2 32 24 180
2014 BI-03 6 26 46 17 5 0 0 22 31 198
2014 BI-04 16 36 40 7 0 0 0 7 53 55
2014 BI-05 7 36 43 14 0 0 0 14 43 28

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 14 21 32 20 10 1 2 31 36 807
2020 BI-02 7 12 27 29 19 3 2 51 21 324
2020 BI-03 18 26 36 15 4 0 1 19 45 306
2020 BI-04 22 31 33 12 2 0 0 14 53 100
2019 BI 15 25 29 18 8 2 2 27 42 651
2019 BI-02 11 19 23 25 14 4 4 42 33 246
2019 BI-03 18 26 33 14 5 1 2 20 46 267
2019 BI-04 14 38 33 14 0 0 0 14 53 76
2018 BI 20 27 26 17 6 2 1 25 49 691
2018 BI-02 17 20 26 19 12 4 2 34 39 266
2018 BI-03 22 29 27 18 3 1 1 21 52 279
2018 BI-04 25 36 24 11 2 1 1 13 62 84
2017 BI 18 23 26 19 8 2 4 28 44 606
2017 BI-02 18 20 22 19 13 3 5 34 42 245
2017 BI-03 17 24 30 19 6 2 4 26 43 245
2017 BI-04 15 33 30 15 3 0 3 19 50 60
2017 BI-05 27 24 24 22 0 0 3 22 53 37
2014 BI 34 32 22 7 2 2 2 9 68 484
2014 BI-01 20 30 30 10 10 0 0 20 50 10
2014 BI-02 29 30 26 7 2 4 3 10 62 179
2014 BI-03 35 34 22 6 3 0 1 9 70 199
2014 BI-04 45 33 13 7 0 0 2 7 80 55
2014 BI-05 37 37 19 7 0 0 0 7 74 27

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 11 19 31 26 11 1 2 37 31 806
2020 BI-02 9 13 24 28 20 2 3 52 23 323
2020 BI-03 13 24 34 22 5 1 1 27 38 307
2020 BI-04 14 26 36 21 3 0 0 24 40 100
2019 BI 12 24 31 23 7 2 2 31 37 649
2019 BI-02 9 22 25 25 13 4 2 41 33 244
2019 BI-03 14 23 35 21 4 1 2 25 39 267
2019 BI-04 9 36 32 20 3 1 0 23 45 76
2018 BI 10 24 34 19 9 3 2 29 36 691
2018 BI-02 8 22 29 20 13 5 3 35 33 265
2018 BI-03 13 25 36 17 7 2 1 25 38 279
2018 BI-04 11 30 37 17 5 0 1 22 41 84
2017 BI 12 20 31 20 11 3 3 33 35 606
2017 BI-02 11 19 27 20 16 4 3 38 33 243
2017 BI-03 13 21 32 20 8 2 5 30 36 246
2017 BI-04 13 18 43 23 2 2 0 25 32 61
2017 BI-05 8 30 30 24 8 0 0 32 38 37
2014 BI 14 23 33 19 6 2 3 26 39 486
2014 BI-01 20 20 0 30 10 10 10 50 50 10
2014 BI-02 17 20 28 21 6 4 3 30 40 180
2014 BI-03 10 26 36 17 7 1 2 25 38 199
2014 BI-04 22 18 31 24 4 0 2 28 41 55
2014 BI-05 0 32 43 11 7 0 7 19 35 28

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 18 30 33 13 4 1 1 17 49 811
2020 BI-02 13 24 32 19 8 2 2 29 38 325
2020 BI-03 22 32 35 9 1 1 1 10 55 309
2020 BI-04 21 39 34 4 2 0 0 6 60 100
2019 BI 19 33 33 8 4 2 1 12 54 651
2019 BI-02 15 30 33 11 6 3 2 18 48 246
2019 BI-03 24 30 36 6 3 1 0 9 54 267
2019 BI-04 18 39 29 12 1 0 0 13 58 76
2018 BI 21 31 30 11 3 2 1 15 54 695
2018 BI-02 16 31 28 16 5 4 1 22 49 268
2018 BI-03 26 31 31 8 3 1 1 11 57 280
2018 BI-04 18 36 31 8 2 2 2 11 56 84
2017 BI 19 31 32 9 4 3 2 14 52 607
2017 BI-02 19 28 29 9 7 4 3 17 51 244
2017 BI-03 20 32 34 8 3 2 2 11 54 246
2017 BI-04 11 30 44 11 0 3 0 12 42 61
2017 BI-05 16 46 24 14 0 0 0 14 62 37
2014 BI 41 31 19 4 1 2 1 6 75 485
2014 BI-01 10 50 30 0 10 0 0 10 60 10
2014 BI-02 42 27 20 6 1 4 1 7 72 179
2014 BI-03 43 32 17 4 2 1 1 6 76 199
2014 BI-04 40 38 15 4 0 0 4 4 81 55
2014 BI-05 36 36 29 0 0 0 0 0 71 28

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 6 19 40 26 8 0 0 35 25 809
2020 BI-02 6 14 37 30 12 1 0 43 20 325
2020 BI-03 6 23 40 25 5 0 0 30 30 307
2020 BI-04 8 18 43 23 8 0 0 31 26 100
2019 BI 9 17 32 29 12 0 1 41 26 650
2019 BI-02 8 16 28 28 15 1 2 45 25 246
2019 BI-03 10 15 35 29 9 0 1 39 25 267
2019 BI-04 7 17 34 34 8 0 0 42 24 76

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 8 37 24 21 7 4 0 47 29 807
2020 BI-02 12 39 22 16 4 6 0 55 21 323
2020 BI-03 5 36 26 22 9 2 0 42 32 308
2020 BI-04 2 39 17 29 9 3 0 43 40 99
2019 BI 7 32 23 24 10 4 0 41 36 649
2019 BI-02 11 35 21 19 9 5 0 49 29 246
2019 BI-03 6 29 23 28 11 4 0 36 40 266
2019 BI-04 4 36 21 28 8 3 0 41 37 75

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 50 31 7 9 3 1 0 81 12 808
2020 BI-02 54 28 6 8 4 1 0 82 12 324
2020 BI-03 47 33 8 9 3 1 0 80 12 307
2020 BI-04 49 33 3 11 3 1 0 83 14 100
2019 BI 47 31 8 8 5 1 0 79 13 650
2019 BI-02 45 30 9 8 7 2 0 76 15 245
2019 BI-03 44 34 9 9 4 1 0 78 13 267
2019 BI-04 59 30 4 5 0 1 0 91 5 76
2018 BI 40 32 10 11 6 1 0 72 17 691
2018 BI-02 39 31 11 10 7 1 0 71 18 268
2018 BI-03 40 29 12 12 5 1 0 70 18 275
2018 BI-04 44 39 5 10 0 2 0 85 10 84
2017 BI 41 31 10 11 5 1 0 73 17 606
2017 BI-02 40 31 11 11 7 0 0 71 18 245
2017 BI-03 44 28 11 12 3 2 1 74 16 245
2017 BI-04 44 34 5 11 3 2 0 80 15 61
2017 BI-05 22 54 8 11 5 0 0 76 16 37
2014 BI 43 31 9 10 5 1 0 75 16 487
2014 BI-01 30 50 10 0 10 0 0 80 10 10
2014 BI-02 42 33 8 9 6 2 0 77 15 180
2014 BI-03 42 30 11 13 3 0 1 73 16 199
2014 BI-04 45 36 2 11 7 0 0 80 18 56
2014 BI-05 57 25 7 7 4 0 0 82 11 28

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 60 27 6 5 2 0 0 87 7 809
2020 BI-02 66 22 6 5 2 0 0 88 7 325
2020 BI-03 56 29 7 5 2 0 0 86 7 308
2020 BI-04 55 29 5 8 3 0 0 84 11 99
2019 BI 51 35 6 7 2 0 0 85 9 648
2019 BI-02 52 33 5 7 3 0 0 85 10 246
2019 BI-03 51 34 7 8 1 0 0 84 9 265
2019 BI-04 53 39 4 1 3 0 0 92 4 75
2018 BI 49 38 5 7 2 0 0 87 8 691
2018 BI-02 49 36 6 6 3 0 0 86 9 270
2018 BI-03 49 37 6 7 0 0 0 86 8 273
2018 BI-04 44 46 2 7 0 0 0 90 7 84
2017 BI 46 40 5 7 1 0 0 87 8 607
2017 BI-02 50 37 5 6 2 0 0 87 8 245
2017 BI-03 47 38 6 7 1 0 1 86 8 245
2017 BI-04 41 49 2 8 0 0 0 90 8 61
2017 BI-05 35 57 5 3 0 0 0 92 3 37
2014 BI 45 41 7 6 2 0 0 86 7 487
2014 BI-01 70 10 10 0 10 0 0 80 10 10
2014 BI-02 44 45 5 4 2 0 0 89 6 180
2014 BI-03 45 39 9 7 0 0 1 84 7 199
2014 BI-04 38 45 4 11 4 0 0 82 14 56
2014 BI-05 61 39 0 0 0 0 0 100 0 28

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 52 35 7 4 1 0 0 87 6 800
2020 BI-02 54 31 8 5 1 0 0 85 7 320
2020 BI-03 52 36 8 3 2 0 0 88 4 306
2020 BI-04 49 42 1 6 2 0 0 91 8 98
2019 BI 47 39 8 3 2 1 0 87 5 651
2019 BI-02 48 35 10 2 4 0 0 83 7 246
2019 BI-03 46 41 8 4 1 1 0 87 5 267
2019 BI-04 51 43 4 0 0 1 0 96 0 76
2018 BI 42 44 6 6 2 1 0 86 8 693
2018 BI-02 42 38 10 6 3 1 0 81 9 270
2018 BI-03 43 43 4 7 2 1 0 87 9 275
2018 BI-04 37 58 2 2 0 0 0 95 2 84

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 31 46 13 6 2 2 0 78 8 802
2020 BI-02 35 43 13 6 2 2 0 80 8 325
2020 BI-03 26 50 14 6 3 1 0 77 9 303
2020 BI-04 32 45 13 8 2 0 0 77 10 98
2019 BI 30 43 15 8 2 2 0 74 10 649
2019 BI-02 31 45 13 7 3 2 0 77 10 246
2019 BI-03 28 44 15 9 2 3 0 73 11 266
2019 BI-04 35 40 19 5 1 0 0 75 7 75
2018 BI 32 47 12 6 1 2 0 80 7 693
2018 BI-02 33 44 14 5 3 2 0 78 8 269
2018 BI-03 28 52 12 6 0 1 0 81 7 278
2018 BI-04 39 46 7 5 0 2 0 88 5 82
2017 BI 30 46 13 5 2 3 0 79 7 606
2017 BI-02 33 44 14 3 2 3 0 80 6 244
2017 BI-03 27 51 11 6 1 4 0 81 7 245
2017 BI-04 30 41 20 7 2 2 0 72 8 61
2017 BI-05 27 41 16 13 0 3 0 70 14 37
2014 BI 27 42 17 6 2 6 0 73 8 485
2014 BI-01 40 40 10 0 0 10 0 89 0 10
2014 BI-02 28 43 13 6 3 7 0 76 9 180
2014 BI-03 24 43 21 5 2 4 1 71 7 198
2014 BI-04 27 38 20 5 0 9 0 72 6 55
2014 BI-05 29 46 14 7 4 0 0 75 11 28

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 31 40 16 5 2 6 0 75 7 809
2020 BI-02 34 35 18 5 2 5 0 74 7 325
2020 BI-03 29 41 15 5 3 8 0 75 8 307
2020 BI-04 29 49 16 3 0 3 0 80 3 100
2019 BI 36 36 18 5 1 4 0 76 6 644
2019 BI-02 37 38 16 2 2 4 0 79 4 245
2019 BI-03 35 34 19 5 2 4 0 73 7 263
2019 BI-04 42 35 12 8 0 3 0 79 8 74
2018 BI 31 42 18 4 1 4 0 76 5 697
2018 BI-02 30 40 17 5 1 6 0 75 7 270
2018 BI-03 30 45 18 3 0 3 0 78 4 278
2018 BI-04 33 44 16 5 0 2 0 78 5 85
2017 BI 29 40 18 5 2 7 1 74 7 604
2017 BI-02 30 38 16 5 2 7 1 75 8 243
2017 BI-03 30 41 17 4 1 7 0 75 6 244
2017 BI-04 23 46 18 5 2 7 0 74 7 61
2017 BI-05 27 33 24 8 0 8 0 65 9 37
2014 BI 31 35 19 3 2 8 2 73 6 485
2014 BI-01 60 10 30 0 0 0 0 70 0 10
2014 BI-02 31 38 15 3 2 11 1 77 6 180
2014 BI-03 30 34 19 3 2 9 3 73 5 198
2014 BI-04 31 35 24 5 2 4 0 68 8 55
2014 BI-05 21 46 21 0 4 4 4 73 4 28

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 52 34 8 5 1 0 0 86 6 807
2020 BI-02 59 30 6 4 1 0 0 89 5 324
2020 BI-03 49 35 9 5 2 0 0 84 7 307
2020 BI-04 48 35 9 5 2 0 0 84 7 99
2019 BI 45 41 9 4 2 0 0 86 6 646
2019 BI-02 49 38 7 4 2 0 0 87 6 244
2019 BI-03 41 45 9 4 2 0 0 85 6 264
2019 BI-04 51 36 9 4 0 0 0 87 4 76
2018 BI 41 43 9 4 2 0 0 84 7 694
2018 BI-02 46 38 9 3 3 1 0 85 6 269
2018 BI-03 35 48 10 5 2 0 0 83 7 276
2018 BI-04 45 44 8 2 1 0 0 88 4 85
2017 BI 39 46 8 6 2 0 0 85 8 608
2017 BI-02 44 41 6 6 2 0 0 85 9 245
2017 BI-03 37 46 9 6 1 0 0 84 7 246
2017 BI-04 30 59 7 3 2 0 0 89 5 61
2017 BI-05 32 49 8 8 3 0 0 81 11 37
2014 BI 33 40 13 11 3 0 0 73 13 485
2014 BI-01 70 20 10 0 0 0 0 90 0 10
2014 BI-02 40 34 10 13 2 1 1 75 15 180
2014 BI-03 29 41 16 10 4 0 0 71 13 198
2014 BI-04 22 55 13 7 4 0 0 76 11 55
2014 BI-05 32 46 11 11 0 0 0 79 11 28

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 59 22 7 3 2 5 2 87 5 810
2020 BI-02 59 22 8 2 2 5 2 87 5 325
2020 BI-03 59 21 8 3 3 5 2 86 6 309
2020 BI-04 66 25 1 0 3 3 2 96 3 100

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 27 38 21 7 2 5 0 69 9 806
2020 BI-02 27 37 20 7 2 6 1 69 10 324
2020 BI-03 24 38 22 8 2 6 0 66 10 306
2020 BI-04 33 40 20 2 2 2 0 75 4 99

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 44 36 9 4 2 3 1 84 6 807
2020 BI-02 44 36 9 3 3 4 1 84 6 322
2020 BI-03 44 36 9 6 2 3 1 83 7 308
2020 BI-04 48 38 7 5 1 0 1 87 6 100

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 25 31 16 9 5 9 4 64 17 808
2020 BI-02 27 25 14 10 6 15 4 63 19 323
2020 BI-03 24 32 21 7 6 5 4 63 15 308
2020 BI-04 21 40 11 13 5 5 5 68 20 100
2019 BI 24 35 14 11 6 7 3 65 19 648
2019 BI-02 25 28 12 13 7 12 4 63 23 245
2019 BI-03 22 36 16 12 6 5 4 63 19 265
2019 BI-04 22 59 12 3 3 1 0 83 5 76
2018 BI 17 36 17 14 4 8 4 61 20 693
2018 BI-02 18 28 19 14 5 12 4 55 23 270
2018 BI-03 17 38 17 13 4 6 5 62 19 275
2018 BI-04 20 43 12 13 1 5 6 71 16 84
2017 BI 22 34 17 10 6 8 4 63 18 607
2017 BI-02 20 31 16 10 8 9 6 60 21 245
2017 BI-03 24 31 20 10 4 8 2 62 16 245
2017 BI-04 23 48 13 8 5 2 2 73 14 61
2017 BI-05 19 43 14 8 5 8 3 70 15 37
2014 BI 29 32 14 9 7 6 3 67 17 487
2014 BI-01 40 30 10 10 10 0 0 70 20 10
2014 BI-02 28 27 17 8 6 11 2 63 17 180
2014 BI-03 30 34 13 10 6 5 5 70 17 199
2014 BI-04 32 34 11 11 5 2 5 71 17 56
2014 BI-05 29 46 18 0 4 0 4 78 4 28

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 24 44 13 13 3 3 0 70 17 806
2020 BI-02 23 40 15 16 3 3 0 64 20 323
2020 BI-03 22 46 12 11 4 4 0 72 16 306
2020 BI-04 29 44 11 12 2 0 2 74 14 100
2019 BI 25 42 13 14 4 2 0 68 19 649
2019 BI-02 24 38 13 15 6 3 1 65 22 246
2019 BI-03 23 43 14 15 4 1 0 67 19 266
2019 BI-04 33 46 12 9 0 0 0 79 9 76
2018 BI 29 41 14 12 2 2 0 71 15 697
2018 BI-02 20 41 16 17 3 3 0 63 20 269
2018 BI-03 32 41 14 9 2 1 0 75 11 279
2018 BI-04 36 44 6 9 1 1 2 83 11 85
2017 BI 30 40 13 11 3 2 0 72 15 606
2017 BI-02 24 38 15 16 3 3 0 64 20 245
2017 BI-03 31 42 12 9 4 3 0 75 13 244
2017 BI-04 46 41 8 5 0 0 0 87 5 61
2017 BI-05 38 43 8 8 3 0 0 81 11 37
2014 BI 33 45 10 7 2 2 0 80 10 486
2014 BI-01 50 40 10 0 0 0 0 90 0 10
2014 BI-02 31 46 10 6 2 4 1 81 8 179
2014 BI-03 33 43 12 8 3 1 1 77 11 199
2014 BI-04 36 46 7 7 4 0 0 82 11 56
2014 BI-05 43 50 0 7 0 0 0 93 7 28

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 30 44 17 6 2 0 0 74 9 804
2020 BI-02 34 41 17 6 2 1 0 75 8 322
2020 BI-03 28 45 19 6 3 0 0 73 8 307
2020 BI-04 29 46 11 10 2 1 0 77 12 99
2019 BI 26 40 21 7 3 2 0 67 11 648
2019 BI-02 32 35 22 5 4 2 1 69 9 244
2019 BI-03 25 42 21 8 4 1 0 67 12 266
2019 BI-04 21 45 21 9 1 3 0 68 11 76
2018 BI 26 45 20 6 2 1 0 71 8 692
2018 BI-02 24 47 19 4 4 2 0 72 8 268
2018 BI-03 28 45 21 5 2 0 0 72 7 276
2018 BI-04 22 49 18 9 0 1 0 73 10 85

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 17 27 18 16 10 10 1 50 29 809
2020 BI-02 20 27 16 15 10 11 2 54 28 324
2020 BI-03 17 28 18 17 11 9 1 49 31 308
2020 BI-04 14 23 22 18 8 13 2 44 31 100
2019 BI 15 23 20 17 12 12 1 44 33 649
2019 BI-02 19 24 17 15 10 14 1 50 30 246
2019 BI-03 13 20 22 19 13 11 0 38 37 265
2019 BI-04 17 28 22 13 12 8 0 49 27 76
2018 BI 13 28 19 19 10 9 1 46 32 699
2018 BI-02 13 26 20 19 10 10 1 44 33 270
2018 BI-03 12 29 19 20 9 10 1 46 33 280
2018 BI-04 14 39 18 14 7 6 2 58 23 85
2017 BI 12 27 21 17 12 11 1 44 32 606
2017 BI-02 13 26 21 14 13 13 1 45 31 244
2017 BI-03 12 26 24 17 9 11 0 43 30 245
2017 BI-04 11 38 16 18 10 7 0 53 30 61
2017 BI-05 11 27 11 24 16 5 5 42 45 37
2014 BI 11 24 19 19 15 11 1 40 38 486
2014 BI-01 10 10 30 30 20 0 0 20 50 10
2014 BI-02 13 22 18 21 13 12 0 40 39 179
2014 BI-03 10 24 21 20 14 11 2 38 39 199
2014 BI-04 13 32 16 16 16 7 0 48 35 56
2014 BI-05 21 29 21 4 14 7 4 56 20 28

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 27 53 4 13 2 0 0 81 15 810
2020 BI-02 34 56 2 7 1 0 0 90 8 325
2020 BI-03 22 51 6 19 2 0 0 73 21 309
2020 BI-04 23 51 7 17 2 0 0 74 19 99

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 26 48 10 13 3 0 0 73 17 811
2020 BI-02 30 50 9 11 2 0 0 79 12 325
2020 BI-03 22 46 11 17 5 0 0 68 21 309
2020 BI-04 26 44 9 15 6 0 0 70 21 100
2019 BI 36 37 8 12 7 0 0 73 18 650
2019 BI-02 36 38 9 11 6 0 0 74 17 245
2019 BI-03 33 36 10 13 8 0 0 69 21 267
2019 BI-04 47 37 4 11 1 0 0 84 12 76
2017 BI 39 38 6 12 5 0 0 77 17 608
2017 BI-02 37 41 6 11 4 0 0 78 15 245
2017 BI-03 38 38 6 12 6 0 0 76 18 246
2017 BI-04 52 30 2 11 5 0 0 82 16 61
2017 BI-05 41 38 8 11 3 0 0 78 14 37
2014 BI 37 39 7 11 6 0 0 76 17 486
2014 BI-01 60 40 0 0 0 0 0 100 0 10
2014 BI-02 42 38 7 8 6 0 0 79 14 180
2014 BI-03 29 43 9 14 6 0 0 72 20 199
2014 BI-04 44 38 4 7 7 0 0 82 15 55
2014 BI-05 50 29 7 7 7 0 0 79 14 28

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 42 41 7 8 1 0 0 84 9 803
2020 BI-02 46 41 6 6 1 0 0 87 7 323
2020 BI-03 38 41 10 9 2 0 0 80 11 305
2020 BI-04 46 36 5 12 1 0 0 82 13 98
2019 BI 50 36 6 6 1 0 0 86 7 645
2019 BI-02 54 31 6 7 1 0 0 86 8 242
2019 BI-03 44 41 8 6 2 0 0 85 8 265
2019 BI-04 55 37 7 1 0 0 0 92 1 76
2017 BI 54 38 4 3 0 0 0 92 4 607
2017 BI-02 51 41 6 2 0 0 0 92 3 245
2017 BI-03 58 34 4 4 0 0 0 91 4 245
2017 BI-04 59 38 2 2 0 0 0 97 2 61
2017 BI-05 49 49 0 3 0 0 0 97 3 37
2014 BI 45 39 9 5 1 0 1 85 6 485
2014 BI-01 40 50 10 0 0 0 0 90 0 10
2014 BI-02 43 42 8 4 1 1 1 86 6 180
2014 BI-03 48 37 9 4 1 0 1 86 6 198
2014 BI-04 38 38 9 9 2 2 2 79 11 55
2014 BI-05 54 32 11 4 0 0 0 86 4 28

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 80 14 3 2 1 1 1 95 2 806
2020 BI-02 81 15 2 1 1 0 0 96 2 322
2020 BI-03 80 13 4 2 0 1 1 94 2 308
2020 BI-04 80 11 5 0 1 2 1 94 1 99
2017 BI 70 19 4 4 0 1 2 91 4 607
2017 BI-02 69 19 4 4 0 0 3 90 5 245
2017 BI-03 73 14 5 4 0 2 2 90 5 246
2017 BI-04 63 30 3 0 2 0 2 95 2 60
2017 BI-05 73 24 0 3 0 0 0 97 3 37
2014 BI 70 13 8 4 1 1 3 87 5 486
2014 BI-01 70 10 20 0 0 0 0 80 0 10
2014 BI-02 67 16 9 3 2 2 2 86 5 180
2014 BI-03 72 12 5 4 1 1 5 89 5 199
2014 BI-04 67 11 11 7 2 0 2 80 9 55
2014 BI-05 68 18 11 0 0 0 4 89 0 28

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 16 15 14 10 9 24 12 49 30 810
2020 BI-02 17 12 10 11 13 27 9 47 37 325
2020 BI-03 15 16 15 8 7 22 17 50 26 308
2020 BI-04 18 14 19 13 6 21 9 46 27 100
2019 BI 18 15 13 6 12 25 10 52 28 650
2019 BI-02 20 11 11 7 14 29 9 49 34 245
2019 BI-03 16 14 14 7 11 25 13 49 29 267
2019 BI-04 22 24 12 5 8 20 9 65 19 76

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 8 92 810
2020 BI-02 6 94 325
2020 BI-03 12 88 308
2020 BI-04 7 93 100
2019 BI 10 90 649
2019 BI-02 7 93 245
2019 BI-03 12 88 266
2019 BI-05 19 81 47
2018 BI 10 90 698
2018 BI-02 10 90 270
2018 BI-03 11 89 280
2018 BI-05 11 89 46

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 35 65 66
2020 BI-03 47 53 36
2019 BI 43 57 65
2019 BI-02 44 56 18
2019 BI-03 38 63 32
2018 BI 43 57 70
2018 BI-02 48 52 27
2018 BI-03 47 53 32

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 61 39 66
2020 BI-03 44 56 36
2019 BI 48 52 65
2019 BI-02 56 44 18
2019 BI-03 44 56 32
2018 BI 51 49 70
2018 BI-02 56 44 27
2018 BI-03 44 56 32

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 12 88 66
2020 BI-02 0 100 20
2020 BI-03 19 81 36
2019 BI 8 92 65
2018 BI 7 93 70

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 66
2020 BI-02 0 100 20
2020 BI-03 0 100 36
2019 BI 0 100 65
2019 BI-02 0 100 18
2019 BI-03 0 100 32
2018 BI 0 100 70
2018 BI-02 0 100 27
2018 BI-03 0 100 32

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 12 88 66
2020 BI-03 14 86 36
2019 BI 17 83 65
2019 BI-03 22 78 32
2018 BI 16 84 70
2018 BI-03 19 81 32

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 41 59 66
2020 BI-02 40 60 20
2020 BI-03 39 61 36
2019 BI 46 54 65
2019 BI-02 50 50 18
2019 BI-03 38 63 32
2018 BI 34 66 70
2018 BI-02 33 67 27
2018 BI-03 31 69 32

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 33 67 66
2020 BI-02 40 60 20
2020 BI-03 25 75 36
2019 BI 34 66 65
2019 BI-02 50 50 18
2019 BI-03 22 78 32
2018 BI 40 60 70
2018 BI-02 48 52 27
2018 BI-03 28 72 32

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 44 56 66
2020 BI-02 45 55 20
2020 BI-03 47 53 36
2019 BI 37 63 65
2019 BI-02 44 56 18
2019 BI-03 34 66 32
2018 BI 51 49 70
2018 BI-02 56 44 27
2018 BI-03 44 56 32

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 30 70 66
2020 BI-02 30 70 20
2020 BI-03 31 69 36
2019 BI 29 71 65
2019 BI-02 44 56 18
2019 BI-03 28 72 32
2018 BI 37 63 70
2018 BI-02 37 63 27
2018 BI-03 38 63 32

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 35 65 66
2020 BI-02 35 65 20
2020 BI-03 31 69 36
2019 BI 26 74 65
2019 BI-02 28 72 18
2019 BI-03 19 81 32
2018 BI 29 71 70
2018 BI-02 37 63 27
2018 BI-03 22 78 32

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 56 44 66
2020 BI-02 40 60 20
2020 BI-03 64 36 36
2019 BI 49 51 65
2019 BI-02 33 67 18
2019 BI-03 59 41 32
2018 BI 56 44 70
2018 BI-02 41 59 27
2018 BI-03 59 41 32

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 36 64 66
2020 BI-02 25 75 20
2020 BI-03 39 61 36
2019 BI 28 72 65
2019 BI-03 31 69 32
2018 BI 30 70 70
2018 BI-02 33 67 27
2018 BI-03 22 78 32

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 66
2020 BI-02 0 100 20
2020 BI-03 0 100 36
2019 BI 0 100 65
2019 BI-02 0 100 18
2019 BI-03 0 100 32
2018 BI 0 100 70
2018 BI-02 0 100 27
2018 BI-03 0 100 32

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 12 88 65
2019 BI-02 28 72 18
2018 BI 7 93 70

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 8 92 66
2019 BI 11 89 65

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 47 53 66
2020 BI-02 40 60 20
2020 BI-03 47 53 36
2019 BI 32 68 65
2019 BI-02 39 61 18
2019 BI-03 31 69 32
2018 BI 31 69 70
2018 BI-02 30 70 27
2018 BI-03 34 66 32

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 26 74 66
2020 BI-02 35 65 20
2020 BI-03 17 83 36
2019 BI 23 77 65
2019 BI-03 25 75 32
2018 BI 33 67 70
2018 BI-02 30 70 27
2018 BI-03 38 63 32

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 18 82 66
2020 BI-02 35 65 20
2019 BI 14 86 65

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 62 38 66
2020 BI-02 55 45 20
2020 BI-03 72 28 36
2019 BI 62 38 65
2019 BI-02 61 39 18
2019 BI-03 56 44 32
2018 BI 56 44 70
2018 BI-02 52 48 27
2018 BI-03 53 47 32

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 32 68 66
2020 BI-02 30 70 20
2020 BI-03 33 67 36
2019 BI 31 69 65
2019 BI-02 28 72 18
2019 BI-03 25 75 32
2018 BI 31 69 70
2018 BI-02 33 67 27
2018 BI-03 28 72 32

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 8 92 66
2019 BI 8 92 65
2018 BI 7 93 70
2018 BI-02 0 100 27
2018 BI-03 16 84 32

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 23 77 66
2020 BI-03 22 78 36
2019 BI 15 85 65
2019 BI-03 16 84 32
2018 BI 13 87 70
2018 BI-02 19 81 27

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 12 88 66
2020 BI-03 19 81 36
2019 BI 12 88 65
2018 BI 9 91 70

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 8 92 66

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 12 88 66
2020 BI-03 14 86 36
2019 BI 15 85 65
2018 BI 13 87 70
2018 BI-03 19 81 32

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 12 88 66
2020 BI-03 17 83 36
2019 BI 9 91 65
2019 BI-02 0 100 18

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 20 80 66
2020 BI-02 25 75 20
2020 BI-03 14 86 36
2019 BI 28 72 65
2019 BI-02 28 72 18
2019 BI-03 31 69 32
2018 BI 24 76 70
2018 BI-02 30 70 27
2018 BI-03 22 78 32

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 15 85 61
2018 BI 9 91 67

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 26 74 61
2018 BI 36 64 67
2018 BI-02 42 58 24
2018 BI-03 38 63 32

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 15 85 61
2018 BI 9 91 67

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 15 85 61

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 16 84 61

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 8 92 61
2018 BI 10 90 67

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 15 85 61
2018 BI 9 91 67

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 18 82 61
2018 BI 13 87 67
2018 BI-02 21 79 24

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 BI 9 91 67

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 21 79 61
2018 BI 22 78 67
2018 BI-03 25 75 32

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 8 92 61

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 46 54 61
2018 BI 46 54 67
2018 BI-02 29 71 24
2018 BI-03 53 47 32

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 61
2018 BI 0 100 67
2018 BI-02 0 100 24
2018 BI-03 0 100 32

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 49 51 61
2018 BI 52 48 67
2018 BI-02 50 50 24
2018 BI-03 47 53 32

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 16 84 61

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 11 15 17 7 6 39 6 46 23 811
2020 BI-02 10 11 15 6 5 46 7 44 23 325
2020 BI-03 11 16 18 7 8 35 5 45 25 309
2020 BI-04 11 19 19 14 3 27 7 45 26 100
2019 BI 8 15 20 7 7 35 7 41 24 650
2019 BI-02 10 11 18 5 6 39 11 42 22 245
2019 BI-03 7 14 20 9 8 36 6 37 29 267
2019 BI-04 8 26 29 4 4 28 1 48 11 76
2018 BI 8 17 20 8 6 36 5 43 24 697
2018 BI-02 9 14 17 8 5 42 5 43 26 269
2018 BI-03 6 18 22 9 5 35 6 41 23 279
2018 BI-04 12 22 25 11 6 21 4 45 22 85
2017 BI 10 16 19 9 6 34 6 43 26 607
2017 BI-02 9 17 15 4 6 42 8 50 21 245
2017 BI-03 10 14 21 11 6 33 4 38 28 246
2017 BI-04 13 20 21 16 5 23 2 43 28 61
2017 BI-05 11 22 19 14 11 16 8 43 32 37
2014 BI 11 15 21 8 6 33 6 42 23 487
2014 BI-01 10 30 10 0 0 40 10 80 0 10
2014 BI-02 10 9 18 6 5 42 9 41 23 180
2014 BI-03 10 16 26 10 5 27 6 38 23 199
2014 BI-04 14 23 20 11 9 21 2 49 26 56
2014 BI-05 18 21 14 4 4 36 4 65 12 28

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 28 36 16 7 4 9 0 71 12 811
2020 BI-02 33 29 15 6 5 13 0 71 12 325
2020 BI-03 25 39 17 7 4 8 0 69 12 309
2020 BI-04 25 48 16 7 2 2 0 74 9 100
2019 BI 29 38 15 7 3 7 0 72 11 649
2019 BI-02 31 39 15 4 2 8 0 76 7 245
2019 BI-03 25 37 16 9 4 8 0 68 14 267
2019 BI-04 34 43 9 9 0 4 0 81 10 76
2018 BI 25 39 20 5 3 6 1 69 9 698
2018 BI-02 25 39 18 5 3 9 1 71 9 269
2018 BI-03 25 40 21 4 4 5 0 69 9 280
2018 BI-04 29 39 20 6 1 4 1 72 7 85
2017 BI 23 35 18 8 3 12 0 67 13 606
2017 BI-02 27 31 16 6 4 16 0 69 11 244
2017 BI-03 20 40 19 8 2 10 0 67 12 246
2017 BI-04 25 33 23 11 2 7 0 61 14 61
2017 BI-05 19 27 24 19 5 5 0 49 26 37
2014 BI 19 35 23 6 4 11 1 62 11 486
2014 BI-01 50 30 0 0 0 20 0 100 0 10
2014 BI-02 16 33 23 6 3 17 2 61 10 179
2014 BI-03 20 36 28 5 4 7 1 61 9 199
2014 BI-04 21 38 16 13 7 5 0 62 21 56
2014 BI-05 21 50 14 7 4 4 0 74 11 28

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 5 95 810
2020 BI-02 6 94 324
2020 BI-03 6 94 309
2019 BI 5 95 650
2019 BI-02 4 96 245
2019 BI-03 6 94 267
2018 BI 6 94 698
2018 BI-02 7 93 270
2018 BI-03 6 94 279

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 27 73 44
2020 BI-03 50 50 20
2019 BI 31 69 29
2019 BI-03 47 53 15
2018 BI 43 58 40
2018 BI-02 44 56 18
2018 BI-03 44 56 18

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 75 25 44
2020 BI-03 60 40 20
2019 BI 69 31 29
2019 BI-02 100 0 10
2019 BI-03 47 53 15
2018 BI 70 30 40
2018 BI-02 67 33 18
2018 BI-03 72 28 18

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 0 100 29
2019 BI-02 0 100 10
2019 BI-03 0 100 15

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 44
2020 BI-02 0 100 18
2020 BI-03 0 100 20
2019 BI 0 100 29
2019 BI-02 0 100 10
2019 BI-03 0 100 15
2018 BI 0 100 40
2018 BI-02 0 100 18
2018 BI-03 0 100 18

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 0 100 29
2019 BI-02 0 100 10
2019 BI-03 0 100 15

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 BI 13 88 40

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 BI 13 88 40

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 BI 13 88 40

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 0 100 29
2019 BI-02 0 100 10
2019 BI-03 0 100 15
2018 BI 0 100 40
2018 BI-02 0 100 18
2018 BI-03 0 100 18

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 30 70 44
2020 BI-02 33 67 18
2020 BI-03 25 75 20
2019 BI 28 72 29
2019 BI-03 40 60 15
2018 BI 30 70 40
2018 BI-02 44 56 18

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 50 50 44
2020 BI-02 28 72 18
2019 BI 62 38 29
2019 BI-02 50 50 10
2018 BI 55 45 40
2018 BI-02 56 44 18
2018 BI-03 50 50 18

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 0 100 29
2019 BI-02 0 100 10
2019 BI-03 0 100 15

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 BI 0 100 40
2018 BI-02 0 100 18
2018 BI-03 0 100 18

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 14 86 44

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 36 64 44
2020 BI-02 44 56 18
2020 BI-03 25 75 20
2019 BI 34 66 29
2019 BI-03 33 67 15
2018 BI 28 73 40
2018 BI-03 39 61 18

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 44
2020 BI-02 0 100 18
2020 BI-03 0 100 20
2019 BI 0 100 29
2019 BI-02 0 100 10
2019 BI-03 0 100 15
2018 BI 0 100 40
2018 BI-02 0 100 18
2018 BI-03 0 100 18

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 44
2020 BI-02 0 100 18
2020 BI-03 0 100 20
2019 BI 0 100 29
2019 BI-02 0 100 10
2019 BI-03 0 100 15
2018 BI 0 100 40
2018 BI-02 0 100 18
2018 BI-03 0 100 18

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 41 59 44
2020 BI-02 39 61 18
2020 BI-03 40 60 20
2019 BI 45 55 29
2019 BI-03 47 53 15
2018 BI 23 78 40

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 20 80 44
2020 BI-02 28 72 18
2018 BI 23 78 40
2018 BI-03 28 72 18

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 0 100 29
2019 BI-02 0 100 10
2019 BI-03 0 100 15

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 18 82 44
2020 BI-02 28 72 18

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 11 89 44
2019 BI 0 100 29
2019 BI-02 0 100 10
2019 BI-03 0 100 15
2018 BI 0 100 40
2018 BI-02 0 100 18
2018 BI-03 0 100 18

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 11 89 44

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 0 100 29
2019 BI-02 0 100 10
2019 BI-03 0 100 15

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 39 61 44
2020 BI-02 39 61 18
2020 BI-03 35 65 20
2019 BI 48 52 29
2019 BI-03 40 60 15
2018 BI 55 45 40
2018 BI-02 50 50 18
2018 BI-03 61 39 18

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 23 77 39
2018 BI 49 51 39
2018 BI-02 53 47 17
2018 BI-03 50 50 18

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 39
2018 BI 0 100 39
2018 BI-02 0 100 17
2018 BI-03 0 100 18

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 BI 0 100 39
2018 BI-02 0 100 17
2018 BI-03 0 100 18

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 BI 0 100 39
2018 BI-02 0 100 17
2018 BI-03 0 100 18

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 BI 15 85 39
2018 BI-03 28 72 18

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 39

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 31 69 39
2018 BI 33 67 39
2018 BI-02 29 71 17
2018 BI-03 39 61 18

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 BI 0 100 39
2018 BI-02 0 100 17
2018 BI-03 0 100 18

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 46 54 39
2018 BI 44 56 39
2018 BI-02 41 59 17
2018 BI-03 44 56 18

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 39
2018 BI 0 100 39
2018 BI-02 0 100 17
2018 BI-03 0 100 18

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 59 41 39
2018 BI 62 38 39
2018 BI-02 65 35 17
2018 BI-03 50 50 18

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 BI 0 100 39
2018 BI-02 0 100 17
2018 BI-03 0 100 18

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 13 87 39

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 11 15 18 4 3 44 5 53 13 809
2020 BI-02 11 12 17 4 3 46 7 49 14 325
2020 BI-03 12 16 18 4 3 43 4 52 14 307
2020 BI-04 12 22 16 4 2 39 5 61 11 100
2019 BI 11 15 21 3 3 42 6 48 12 646
2019 BI-02 12 14 17 3 3 44 8 53 12 243
2019 BI-03 8 15 23 4 3 43 5 44 13 266
2019 BI-04 11 18 24 3 1 41 3 51 7 76
2018 BI 9 16 21 4 2 43 5 47 12 695
2018 BI-02 9 12 19 4 3 47 5 45 15 269
2018 BI-03 7 17 21 5 1 42 6 48 11 278
2018 BI-04 10 23 24 4 1 37 2 53 8 84
2017 BI 9 14 22 3 1 46 5 46 8 607
2017 BI-02 7 14 19 2 1 50 6 49 8 245
2017 BI-03 8 15 26 2 2 43 3 45 8 246
2017 BI-04 11 11 28 5 2 39 3 40 11 61
2017 BI-05 16 5 24 3 0 43 8 44 6 37
2014 BI 10 13 21 3 2 46 5 47 11 487
2014 BI-01 0 0 10 0 0 50 40 0 0 10
2014 BI-02 10 10 17 2 2 54 6 49 10 180
2014 BI-03 11 16 25 4 2 40 5 47 9 199
2014 BI-04 13 14 21 4 7 39 2 45 18 56
2014 BI-05 11 14 18 4 4 43 7 50 14 28

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 28 36 18 4 2 11 0 72 8 810
2020 BI-02 29 36 14 5 3 12 1 74 9 325
2020 BI-03 26 36 21 5 2 10 0 69 8 308
2020 BI-04 34 36 17 2 1 10 0 78 3 100
2019 BI 30 37 16 5 2 10 1 74 7 648
2019 BI-02 29 36 16 4 2 11 1 75 7 245
2019 BI-03 28 38 17 4 3 10 0 74 8 265
2019 BI-04 39 36 12 4 1 8 0 81 6 76
2018 BI 27 38 19 5 1 10 1 72 6 695
2018 BI-02 27 35 19 5 1 11 1 71 7 268
2018 BI-03 25 40 21 5 1 8 1 71 6 278
2018 BI-04 26 45 12 5 1 11 1 80 7 85
2017 BI 26 34 19 3 1 15 1 71 6 604
2017 BI-02 29 29 18 3 1 18 2 73 5 244
2017 BI-03 23 40 20 4 1 13 0 72 6 244
2017 BI-04 26 34 23 2 2 10 3 70 4 61
2017 BI-05 27 24 24 5 3 16 0 61 10 37
2014 BI 23 31 22 4 2 18 1 66 7 487
2014 BI-01 50 10 0 0 0 30 10 100 0 10
2014 BI-02 20 31 23 3 2 20 1 65 6 180
2014 BI-03 23 32 24 4 2 15 1 65 7 199
2014 BI-04 23 30 16 5 4 21 0 68 11 56
2014 BI-05 32 36 18 4 4 7 0 73 8 28

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 5 95 807
2020 BI-02 5 95 323
2020 BI-03 5 95 308
2020 BI-04 7 93 100

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 7 93 810
2020 BI-02 7 93 325
2020 BI-03 7 93 309
2020 BI-04 10 90 99
2019 BI 10 90 651
2019 BI-02 8 92 246
2019 BI-03 12 88 267
2019 BI-04 11 89 76
2017 BI 9 91 607
2017 BI-02 8 92 245
2017 BI-03 10 90 245
2017 BI-04 10 90 61
2014 BI 12 88 487
2014 BI-02 14 86 180
2014 BI-03 12 88 199
2014 BI-04 11 89 56

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 45 55 60
2020 BI-02 36 64 22
2020 BI-03 52 48 21

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 80 20 60
2020 BI-02 86 14 22
2020 BI-03 71 29 21
2019 BI 84 16 62
2019 BI-02 90 10 20
2019 BI-03 77 23 31
2017 BI 78 22 55
2017 BI-02 76 24 21
2017 BI-03 83 17 24
2014 BI 80 20 60
2014 BI-02 92 8 25
2014 BI-03 75 25 24

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 48 35 10 4 2 0 0 83 6 48
2020 BI-02 47 37 5 5 5 0 0 84 11 19
2020 BI-03 53 33 13 0 0 0 0 87 0 15
2019 BI 56 29 6 8 0 0 2 86 8 52
2019 BI-02 50 22 6 22 0 0 0 72 22 18
2019 BI-03 67 21 8 0 0 0 4 91 0 24
2017 BI 56 28 5 9 0 0 2 86 10 43
2017 BI-02 50 25 6 13 0 0 6 80 13 16
2017 BI-03 55 30 5 10 0 0 0 85 10 20
2014 BI 50 39 6 4 0 0 0 90 4 48
2014 BI-02 57 39 0 4 0 0 0 96 4 23
2014 BI-03 56 33 11 0 0 0 0 89 0 18

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 49 34 7 4 1 2 3 87 5 810
2020 BI-02 49 33 6 4 2 3 3 88 6 325
2020 BI-03 50 33 8 4 1 2 3 87 5 308
2020 BI-04 50 36 6 2 2 2 2 90 4 100
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 31 40 13 11 4 2 0 72 15 806
2020 BI-02 38 37 12 9 2 2 0 77 11 324
2020 BI-03 26 44 12 12 5 1 0 72 17 306
2020 BI-04 30 32 15 17 5 0 0 63 22 99

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 28 49 10 12 1 0 0 77 14 809
2020 BI-02 30 50 9 10 1 0 0 80 11 325
2020 BI-03 28 46 9 14 2 0 0 74 16 307
2020 BI-04 22 49 11 15 3 0 0 71 18 100

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 32 43 13 10 2 0 0 75 12 807
2020 BI-02 35 43 10 9 2 1 0 79 11 324
2020 BI-03 31 42 13 10 3 1 0 73 13 308
2020 BI-04 27 41 19 8 4 0 0 69 12 99

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 27 47 16 8 1 1 0 76 9 807
2020 BI-02 28 50 14 6 1 1 1 79 7 324
2020 BI-03 26 46 17 9 1 1 0 73 10 307
2020 BI-04 28 45 17 7 1 1 0 74 8 99

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 44 38 11 3 1 2 1 84 4 810
2020 BI-02 45 41 8 3 1 2 1 88 3 325
2020 BI-03 44 35 14 4 1 2 1 81 5 308
2020 BI-04 47 37 10 3 1 1 1 86 4 100

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 42 13 6 1 1 26 11 88 4 806
2020 BI-02 44 10 6 2 1 28 10 88 4 323
2020 BI-03 39 15 5 0 1 28 13 91 2 306
2020 BI-04 48 12 8 2 4 17 9 81 8 100

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 48 40 6 4 0 1 0 89 4 806
2020 BI-02 50 39 5 4 0 1 0 90 5 322
2020 BI-03 46 40 7 5 0 2 0 87 5 308
2020 BI-04 49 40 6 3 0 1 0 91 3 99

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 55 32 6 5 2 0 0 87 7 809
2020 BI-02 56 28 7 6 2 0 0 85 8 324
2020 BI-03 56 33 6 4 2 0 0 88 6 309
2020 BI-04 50 38 5 5 2 0 0 88 7 100

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 54 34 5 5 1 1 0 89 6 808
2020 BI-02 62 28 6 3 1 0 0 91 4 324
2020 BI-03 47 39 5 7 2 1 0 87 8 307
2020 BI-04 55 33 5 5 1 1 0 89 6 100

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 98 2 362
2020 BI-03 97 3 209
2020 BI-04 99 1 80

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 8 39 18 25 10 0 0 48 35 353
2020 BI-03 7 40 15 26 11 0 0 48 37 201
2020 BI-04 10 41 24 18 8 0 0 51 25 79

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 43 44 8 3 1 0 0 87 4 807
2020 BI-02 46 40 8 5 1 1 0 86 6 325
2020 BI-03 39 48 8 3 1 0 0 87 5 305
2020 BI-04 49 42 8 0 1 0 0 91 1 100
2019 BI 31 49 10 7 1 1 0 81 8 649
2019 BI-02 35 44 11 5 2 2 0 81 8 245
2019 BI-03 31 52 8 7 1 1 0 84 8 267
2019 BI-04 33 52 7 8 0 0 0 85 8 75
2018 BI 31 48 13 5 2 1 0 80 7 694
2018 BI-02 32 46 12 6 2 2 0 79 9 270
2018 BI-03 30 52 12 4 1 1 0 82 6 277
2018 BI-04 29 56 10 5 0 1 0 86 5 84
2017 BI 23 48 14 8 3 4 0 74 11 608
2017 BI-02 21 51 12 7 2 5 0 77 10 245
2017 BI-03 23 49 15 8 2 3 0 74 10 246
2017 BI-04 28 39 20 10 3 0 0 67 13 61
2017 BI-05 22 43 14 14 5 3 0 67 19 37

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 39 33 9 12 5 1 0 73 18 808
2020 BI-02 40 31 12 12 4 1 0 72 16 324
2020 BI-03 39 36 7 11 6 0 0 75 18 308
2020 BI-04 37 37 5 13 7 1 0 75 20 100

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 53 29 10 4 2 2 0 84 6 806
2020 BI-02 59 26 8 4 2 1 0 86 6 323
2020 BI-03 52 29 12 3 2 2 0 83 5 307
2020 BI-04 46 33 10 4 2 3 1 83 6 99

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 30 38 16 11 5 1 0 68 16 810
2020 BI-02 36 39 11 8 5 1 0 76 13 324
2020 BI-03 27 35 19 14 5 1 0 62 19 309
2020 BI-04 26 34 19 15 5 1 0 61 20 100
2019 BI 19 40 19 13 7 2 0 60 21 651
2019 BI-02 23 41 15 12 7 2 0 66 19 246
2019 BI-03 17 40 20 13 7 2 0 59 21 267
2019 BI-04 18 42 16 18 4 1 0 61 23 76
2018 BI 17 42 17 16 6 2 0 60 22 695
2018 BI-02 19 41 19 12 7 1 1 61 20 270
2018 BI-03 17 43 16 18 5 1 0 61 23 276
2018 BI-04 11 45 22 19 1 2 0 57 20 85
2017 BI 14 46 16 16 6 2 0 61 23 607
2017 BI-02 16 50 13 13 6 2 0 67 19 244
2017 BI-03 13 44 18 18 6 1 0 58 24 246
2017 BI-04 13 31 28 21 2 5 0 47 24 61
2017 BI-05 8 49 13 24 5 0 0 57 30 37

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 14 49 14 20 2 0 1 64 22 362
2020 BI-03 16 48 16 17 1 0 0 65 19 209
2020 BI-04 14 50 9 19 6 0 3 65 26 80
2019 BI 11 46 20 15 4 3 1 59 20 274
2019 BI-03 13 46 20 12 4 4 2 63 16 156
2019 BI-04 5 49 21 19 5 0 0 54 25 57

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 38 34 15 7 5 0 1 73 12 811
2020 BI-02 42 32 12 7 5 0 1 75 12 325
2020 BI-03 34 34 17 9 5 0 2 69 14 309
2020 BI-04 39 31 21 4 4 0 1 71 8 100

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 26 36 20 10 7 0 0 63 17 806
2020 BI-02 30 37 18 8 7 0 0 67 15 325
2020 BI-03 23 37 21 13 6 0 0 60 19 307
2020 BI-04 22 33 27 9 9 0 0 55 18 98
2019 BI 12 35 26 13 13 0 0 47 26 651
2019 BI-02 11 35 25 13 15 1 0 46 29 246
2019 BI-03 15 32 28 13 12 0 0 47 25 267
2019 BI-04 11 47 21 12 9 0 0 58 21 76
2018 BI 10 24 26 19 21 0 0 34 40 696
2018 BI-02 10 23 26 18 22 0 0 34 40 269
2018 BI-03 10 26 26 20 19 0 0 35 39 278
2018 BI-04 9 22 31 16 21 0 0 32 38 85
2017 BI 14 22 26 16 22 0 0 36 38 607
2017 BI-02 14 21 29 12 24 0 0 35 36 245
2017 BI-03 12 25 23 19 20 0 0 37 39 246
2017 BI-04 18 16 21 16 28 0 0 34 44 61
2017 BI-05 22 19 25 8 22 0 3 43 31 36

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 10 24 27 23 17 0 0 34 39 811
2020 BI-02 18 31 30 14 8 0 0 49 21 325
2020 BI-03 5 22 28 24 21 0 0 27 46 309
2020 BI-04 4 16 21 32 27 0 0 20 59 100
2019 BI 9 27 31 19 14 0 0 36 33 648
2019 BI-02 11 36 27 18 8 0 0 47 26 245
2019 BI-03 9 22 35 16 18 0 0 31 34 266
2019 BI-04 3 24 36 24 14 0 0 26 38 76
2018 BI 8 22 35 20 15 0 0 30 35 697
2018 BI-02 9 27 38 15 10 0 0 36 25 269
2018 BI-03 8 22 32 21 17 0 0 30 38 279
2018 BI-04 5 16 34 25 20 0 0 21 45 85
2017 BI 10 26 31 21 12 0 0 36 33 608
2017 BI-02 14 30 27 20 8 1 0 45 28 245
2017 BI-03 8 28 35 17 12 0 0 35 29 246
2017 BI-04 3 16 33 31 16 0 0 20 48 61
2017 BI-05 0 19 19 30 32 0 0 19 62 37

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 19 34 25 15 7 0 0 53 22 808
2020 BI-02 32 38 19 8 3 0 0 70 11 324
2020 BI-03 12 36 28 16 8 0 0 48 24 308
2020 BI-04 7 24 33 23 13 0 0 31 36 100
2019 BI 16 35 25 15 9 0 0 51 24 649
2019 BI-02 24 43 17 11 4 1 0 68 15 246
2019 BI-03 13 31 30 16 10 0 0 44 26 265
2019 BI-04 5 32 36 17 11 0 0 37 28 76
2018 BI 14 30 33 13 9 0 0 45 23 690
2018 BI-02 21 36 29 11 3 0 0 57 14 263
2018 BI-03 12 33 32 11 11 0 0 46 22 278
2018 BI-04 7 18 49 16 8 0 1 25 25 85
2017 BI 19 36 27 12 5 0 0 55 17 608
2017 BI-02 28 36 24 8 4 0 0 64 12 245
2017 BI-03 14 42 30 9 5 0 0 56 14 246
2017 BI-04 8 28 34 23 7 0 0 36 30 61
2017 BI-05 3 24 24 30 19 0 0 27 49 37

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 16 23 25 20 14 0 1 40 35 807
2020 BI-02 28 28 21 15 7 0 1 57 22 323
2020 BI-03 9 21 29 22 18 0 1 30 41 307
2020 BI-04 5 19 27 25 24 0 0 24 49 100
2019 BI 14 24 26 20 15 1 0 39 35 649
2019 BI-02 21 27 23 18 10 1 1 49 28 245
2019 BI-03 9 22 27 20 21 2 0 31 41 266
2019 BI-04 11 22 33 25 9 0 0 33 34 76
2018 BI 10 24 26 24 15 1 0 34 39 694
2018 BI-02 14 29 28 16 10 1 1 44 27 268
2018 BI-03 8 24 24 29 16 0 0 31 45 278
2018 BI-04 10 17 25 31 17 0 1 27 48 84
2017 BI 16 22 26 20 15 0 1 38 36 607
2017 BI-02 19 21 25 18 15 1 1 41 34 245
2017 BI-03 13 28 25 16 17 0 0 41 34 246
2017 BI-04 8 11 33 33 13 2 0 20 47 61
2017 BI-05 17 11 28 36 8 0 0 28 44 36

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 38 30 15 9 6 0 2 69 16 806
2020 BI-02 54 26 10 5 2 0 3 82 8 324
2020 BI-03 32 32 19 10 6 0 1 65 16 305
2020 BI-04 22 33 18 14 12 0 1 56 26 100
2019 BI 39 29 18 8 4 1 2 70 12 649
2019 BI-02 49 27 14 5 2 0 2 78 8 246
2019 BI-03 35 32 18 8 4 1 2 69 13 266
2019 BI-04 24 37 19 11 8 0 1 62 19 75
2018 BI 33 31 20 7 5 0 2 66 13 696
2018 BI-02 42 34 15 4 2 0 3 78 7 268
2018 BI-03 31 27 26 9 5 0 2 59 15 280
2018 BI-04 24 38 20 8 7 0 4 63 16 85
2017 BI 39 30 17 6 3 0 4 73 9 607
2017 BI-02 49 27 14 2 1 1 6 81 3 245
2017 BI-03 37 35 17 3 4 0 3 75 8 245
2017 BI-04 20 31 26 15 5 0 3 53 20 61
2017 BI-05 19 19 24 27 8 0 3 39 36 37

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 17 31 26 14 12 0 0 48 26 809
2020 BI-02 23 35 23 11 7 0 1 58 18 325
2020 BI-03 15 28 27 17 13 0 0 43 30 307
2020 BI-04 8 32 28 12 20 0 0 40 32 100
2019 BI 18 32 27 13 10 0 0 51 22 649
2019 BI-02 23 31 24 11 10 0 1 55 21 245
2019 BI-03 18 32 28 14 8 0 0 50 22 266
2019 BI-04 7 41 28 13 12 0 0 47 25 76
2018 BI 17 30 28 14 10 0 0 47 25 694
2018 BI-02 21 31 25 14 8 0 0 53 22 267
2018 BI-03 17 28 29 14 11 0 0 45 25 278
2018 BI-04 13 33 32 12 11 0 0 46 22 85
2017 BI 18 31 30 14 8 0 0 49 21 607
2017 BI-02 19 33 27 13 6 0 0 53 20 244
2017 BI-03 18 32 29 13 9 0 0 50 22 246
2017 BI-04 21 25 34 15 5 0 0 46 20 61
2017 BI-05 8 22 41 21 8 0 0 30 30 37

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 31 22 18 12 10 0 8 58 23 811
2020 BI-02 39 18 17 10 7 0 10 63 19 325
2020 BI-03 26 24 19 12 12 0 7 54 26 309
2020 BI-04 21 28 18 14 13 0 6 52 29 100

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 23 38 24 10 4 0 0 61 14 809
2020 BI-02 32 34 20 9 4 1 1 67 13 325
2020 BI-03 17 39 28 11 4 0 0 57 15 307
2020 BI-04 14 39 29 11 7 0 0 53 18 100
2019 BI 19 39 24 12 5 0 0 59 17 647
2019 BI-02 23 40 22 10 4 0 0 64 15 245
2019 BI-03 16 36 28 14 5 1 0 53 19 265
2019 BI-04 24 43 20 7 7 0 0 67 13 76
2018 BI 17 38 30 10 5 0 0 56 14 697
2018 BI-02 24 36 28 6 4 1 0 61 10 270
2018 BI-03 13 40 32 10 6 0 0 52 16 279
2018 BI-04 12 45 29 12 2 0 0 57 14 84
2017 BI 20 37 26 12 4 0 1 58 16 607
2017 BI-02 27 33 22 12 4 1 2 62 16 244
2017 BI-03 16 41 27 12 4 0 0 57 16 246
2017 BI-04 11 44 31 13 0 0 0 56 13 61
2017 BI-05 16 38 27 8 11 0 0 54 19 37

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 20 34 26 12 6 0 0 55 18 810
2020 BI-02 31 30 23 12 3 0 1 62 15 324
2020 BI-03 16 39 26 12 7 0 0 55 19 309
2020 BI-04 8 37 30 16 9 0 0 45 25 100
2019 BI 14 33 30 15 7 1 0 47 22 649
2019 BI-02 20 34 26 14 4 0 1 54 19 246
2019 BI-03 10 32 32 16 8 1 0 43 25 265
2019 BI-04 12 28 42 9 9 0 0 39 18 76
2018 BI 13 32 32 16 6 0 0 46 22 697
2018 BI-02 17 34 33 10 4 1 0 52 14 270
2018 BI-03 10 34 30 18 6 0 0 45 25 279
2018 BI-04 11 19 35 31 5 0 0 30 36 84
2017 BI 18 37 24 13 6 0 1 56 19 606
2017 BI-02 27 35 23 10 4 0 2 63 13 244
2017 BI-03 15 41 24 13 7 0 0 56 20 246
2017 BI-04 7 34 28 25 7 0 0 41 31 61
2017 BI-05 11 39 22 17 11 0 0 50 28 36

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 25 33 24 13 5 0 0 58 18 809
2020 BI-02 31 30 22 12 5 0 1 61 17 325
2020 BI-03 25 33 25 12 5 0 0 58 17 307
2020 BI-04 14 38 25 17 6 0 0 52 23 100
2019 BI 20 35 24 13 7 0 0 56 20 648
2019 BI-02 26 33 22 13 6 1 0 59 18 246
2019 BI-03 18 36 25 13 8 0 0 54 21 264
2019 BI-04 16 37 29 11 8 0 0 53 18 76
2018 BI 21 34 25 14 5 0 0 56 19 695
2018 BI-02 24 34 24 11 5 1 0 59 17 270
2018 BI-03 20 35 26 15 4 0 0 55 19 277
2018 BI-04 17 27 30 19 7 0 0 44 26 84
2017 BI 22 38 22 12 6 0 0 60 18 605
2017 BI-02 25 39 22 9 4 0 1 65 13 243
2017 BI-03 20 38 22 14 7 0 0 58 20 246
2017 BI-04 16 39 23 13 8 0 0 56 21 61
2017 BI-05 22 39 19 11 8 0 0 61 20 36

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 43 30 16 7 3 0 0 73 11 809
2020 BI-02 45 28 15 7 4 0 0 74 11 325
2020 BI-03 42 30 16 9 3 0 0 72 12 308
2020 BI-04 41 32 18 8 1 0 0 73 9 100
2019 BI 40 31 15 10 3 0 0 71 13 647
2019 BI-02 42 29 13 9 5 1 0 72 14 245
2019 BI-03 37 30 17 12 3 0 0 67 15 265
2019 BI-04 45 35 12 7 1 0 0 80 8 75

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 19 31 28 15 6 0 0 51 22 810
2020 BI-02 18 31 26 18 8 0 1 49 25 325
2020 BI-03 22 29 30 13 7 0 0 51 20 308
2020 BI-04 19 33 31 13 4 0 0 52 17 100

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 18 32 28 15 7 0 0 50 22 809
2020 BI-02 23 34 26 13 4 0 0 56 17 325
2020 BI-03 17 31 29 16 7 0 0 49 23 308
2020 BI-04 12 26 30 19 13 0 0 38 32 100
2019 BI 27 35 21 12 4 0 0 62 16 648
2019 BI-02 31 37 18 10 3 0 0 68 13 245
2019 BI-03 27 33 22 13 5 0 0 61 17 265
2019 BI-04 24 36 24 12 4 0 1 60 16 76
2018 BI 24 32 26 12 5 0 0 57 17 692
2018 BI-02 25 38 21 13 2 1 0 64 16 268
2018 BI-03 25 32 27 10 6 0 0 57 16 277
2018 BI-04 24 18 31 19 8 0 0 42 27 84
2017 BI 23 37 27 9 3 0 0 61 12 606
2017 BI-02 27 39 24 7 2 0 0 67 9 244
2017 BI-03 20 39 27 9 4 0 0 59 14 246
2017 BI-04 18 31 39 8 0 2 2 51 8 61
2017 BI-05 24 30 24 11 11 0 0 54 22 37

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 41 35 16 6 2 0 0 76 8 808
2020 BI-02 48 29 16 5 2 0 0 77 8 324
2020 BI-03 33 39 18 7 2 0 0 73 9 307
2020 BI-04 41 33 14 11 1 0 0 74 12 100
2019 BI 47 27 13 7 5 0 1 75 12 644
2019 BI-02 48 27 12 7 5 0 1 76 12 246
2019 BI-03 45 26 16 7 6 0 0 70 13 262
2019 BI-04 53 32 8 7 0 0 0 85 7 74
2018 BI 50 27 14 6 3 0 0 77 9 694
2018 BI-02 46 30 15 5 3 1 0 77 8 268
2018 BI-03 53 24 13 6 3 0 1 77 9 279
2018 BI-04 55 25 13 7 0 0 0 80 7 84
2017 BI 48 31 10 6 4 0 0 80 10 606
2017 BI-02 47 33 11 4 3 0 1 81 8 244
2017 BI-03 48 31 9 7 5 0 0 79 12 245
2017 BI-04 56 28 7 7 2 0 2 85 8 61
2017 BI-05 54 27 13 6 0 0 0 81 6 37

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 18 38 28 11 4 0 0 56 16 805
2020 BI-02 18 41 28 9 4 0 0 59 13 325
2020 BI-03 17 34 32 12 5 0 0 50 17 303
2020 BI-04 20 42 21 15 2 0 0 62 17 100

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 74 14 5 1 1 0 5 93 2 808
2020 BI-02 76 14 3 2 1 0 4 94 3 325
2020 BI-03 71 14 7 0 1 1 6 92 1 307
2020 BI-04 76 13 1 4 0 0 6 95 4 100
2019 BI 78 9 3 1 1 1 7 94 2 646
2019 BI-02 78 9 3 0 1 0 8 95 2 245
2019 BI-03 79 8 4 2 1 1 6 93 3 263
2019 BI-04 79 9 0 1 0 1 9 99 1 76
2018 BI 78 10 4 1 1 1 5 93 2 694
2018 BI-02 75 11 5 1 1 2 4 92 3 269
2018 BI-03 81 10 3 1 1 0 4 94 3 278
2018 BI-04 80 6 5 1 0 1 7 93 1 83

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 79 9 4 2 2 0 3 92 4 806
2020 BI-02 81 7 4 2 2 0 3 92 4 324
2020 BI-03 74 13 5 4 2 0 2 89 6 307
2020 BI-04 88 4 2 0 2 0 4 96 2 99
2019 BI 76 13 6 2 2 0 1 90 4 650
2019 BI-02 79 11 4 2 2 1 1 91 5 246
2019 BI-03 71 16 7 2 2 0 2 89 4 266
2019 BI-04 86 9 5 0 0 0 0 95 0 76
2018 BI 74 15 5 2 2 0 2 91 4 695
2018 BI-02 76 14 4 2 2 1 1 92 4 269
2018 BI-03 72 17 4 3 2 0 2 91 4 278
2018 BI-04 71 14 11 1 0 0 2 88 1 84
2017 BI 75 15 5 2 1 1 1 92 3 606
2017 BI-02 75 17 4 2 1 0 1 93 3 243
2017 BI-03 79 12 6 2 0 0 1 92 2 246
2017 BI-04 69 16 5 3 0 3 3 91 4 61
2017 BI-05 62 24 5 5 0 3 0 89 6 37

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 64 25 6 3 1 0 1 89 4 804
2020 BI-02 72 17 6 2 1 0 2 90 3 324
2020 BI-03 59 30 7 3 1 0 0 89 4 305
2020 BI-04 61 23 7 5 2 0 1 86 7 98
2019 BI 55 30 10 3 1 0 0 85 5 650
2019 BI-02 61 27 7 4 1 0 1 88 5 246
2019 BI-03 52 31 12 2 2 0 0 84 5 266
2019 BI-04 46 36 11 8 0 0 0 82 8 76
2018 BI 53 29 13 2 2 0 0 83 4 694
2018 BI-02 59 25 10 3 3 0 0 85 6 269
2018 BI-03 49 32 15 2 1 0 0 81 3 279
2018 BI-04 50 30 15 4 1 0 0 80 5 84
2017 BI 56 29 10 3 1 0 1 85 4 608
2017 BI-02 55 29 9 3 2 0 1 85 5 245
2017 BI-03 57 29 11 2 1 0 0 86 3 246
2017 BI-04 49 28 15 5 0 0 3 80 5 61
2017 BI-05 57 32 8 3 0 0 0 89 3 37

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 60 22 10 4 3 0 1 82 7 805
2020 BI-02 66 16 10 4 3 0 2 83 7 325
2020 BI-03 57 25 11 4 3 0 0 82 7 304
2020 BI-04 53 26 10 6 4 0 1 80 10 99
2019 BI 57 24 12 4 3 0 0 81 7 645
2019 BI-02 63 19 10 4 4 0 0 82 8 245
2019 BI-03 55 26 11 3 4 0 0 82 7 265
2019 BI-04 49 30 16 4 0 0 0 79 4 73
2018 BI 53 26 12 6 3 0 0 79 9 695
2018 BI-02 55 22 12 6 4 1 1 78 10 268
2018 BI-03 53 28 10 6 3 0 0 81 9 280
2018 BI-04 51 36 11 2 0 0 0 87 2 84
2017 BI 60 24 8 5 2 0 1 85 7 607
2017 BI-02 61 21 8 5 3 1 1 84 8 245
2017 BI-03 61 25 7 5 2 0 0 86 7 245
2017 BI-04 61 26 10 2 0 0 2 88 2 61
2017 BI-05 49 32 11 8 0 0 0 81 8 37

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 61 15 6 1 1 0 14 89 3 805
2020 BI-02 70 5 1 0 0 0 23 98 1 322
2020 BI-03 62 20 7 2 1 0 9 89 4 306
2020 BI-04 41 28 12 3 6 0 10 77 10 100
2019 BI 56 15 6 2 1 0 19 89 4 648
2019 BI-02 60 8 2 0 0 0 30 97 1 246
2019 BI-03 59 16 6 2 1 0 15 89 4 265
2019 BI-04 40 27 16 8 0 0 9 74 9 75
2018 BI 49 16 9 2 1 0 23 84 4 691
2018 BI-02 54 6 1 1 0 1 37 96 2 268
2018 BI-03 52 17 11 3 1 0 16 82 5 276
2018 BI-04 26 28 26 6 2 0 12 61 9 85
2017 BI 55 14 7 3 1 0 21 87 5 608
2017 BI-02 59 6 1 1 0 0 32 97 1 245
2017 BI-03 56 17 9 3 2 0 13 84 6 246
2017 BI-04 33 30 16 7 2 0 13 72 9 61
2017 BI-05 49 22 19 5 3 0 3 72 8 37

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 53 29 14 3 1 0 1 82 4 807
2020 BI-02 65 22 9 2 1 0 2 89 3 324
2020 BI-03 45 35 16 2 1 0 1 81 3 307
2020 BI-04 38 34 21 5 1 0 1 73 6 100
2019 BI 57 27 11 3 2 0 1 84 5 647
2019 BI-02 63 25 8 1 2 0 1 89 3 244
2019 BI-03 54 26 14 4 3 0 0 79 6 266
2019 BI-04 45 33 16 4 1 0 1 79 5 76
2018 BI 52 27 13 4 1 0 3 82 5 691
2018 BI-02 56 24 10 3 0 1 6 86 3 266
2018 BI-03 47 32 13 4 3 0 1 79 7 278
2018 BI-04 51 24 18 7 0 0 1 75 7 85
2017 BI 53 29 10 3 1 0 3 84 5 601
2017 BI-02 56 25 10 4 2 1 4 84 6 245
2017 BI-03 50 32 10 4 1 0 2 84 6 241
2017 BI-04 51 28 15 3 0 0 3 81 3 61
2017 BI-05 50 33 17 0 0 0 0 83 0 36

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 61 18 10 4 6 0 1 80 10 811
2020 BI-02 50 18 14 7 10 0 1 68 17 325
2020 BI-03 67 19 7 3 3 0 1 87 6 309
2020 BI-04 73 14 8 1 3 0 1 88 4 100
2019 BI 64 19 6 4 6 0 1 84 10 650
2019 BI-02 55 20 7 8 9 1 0 76 17 246
2019 BI-03 68 17 8 2 5 0 1 86 6 266
2019 BI-04 74 20 4 1 0 0 1 95 1 76
2018 BI 66 15 7 5 5 1 1 82 11 696
2018 BI-02 51 19 8 9 11 0 1 72 20 269
2018 BI-03 72 14 9 3 1 1 0 87 4 280
2018 BI-04 87 5 2 2 0 2 1 95 2 85
2017 BI 59 20 8 6 5 0 1 81 11 608
2017 BI-02 48 21 10 10 8 0 2 71 19 245
2017 BI-03 66 20 7 3 2 0 1 87 5 246
2017 BI-04 80 13 5 0 2 0 0 93 2 61
2017 BI-05 73 22 3 3 0 0 0 95 3 37

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 40 33 18 5 2 0 0 74 8 811
2020 BI-02 36 34 21 7 2 0 0 70 9 325
2020 BI-03 44 33 17 4 2 1 0 77 6 309
2020 BI-04 46 29 17 4 4 0 0 75 8 100
2019 BI 52 32 10 4 1 0 1 84 5 648
2019 BI-02 50 30 13 6 1 0 1 80 7 246
2019 BI-03 53 34 7 3 1 0 1 88 5 265
2019 BI-04 55 31 9 4 1 0 0 85 5 75
2018 BI 43 37 14 4 2 0 0 80 6 693
2018 BI-02 40 35 16 5 2 1 0 76 8 270
2018 BI-03 45 39 11 3 2 0 0 83 5 276
2018 BI-04 46 35 13 5 1 0 0 81 6 85
2017 BI 45 37 13 3 1 0 1 83 4 608
2017 BI-02 39 39 15 3 1 0 2 81 4 245
2017 BI-03 47 35 13 3 1 0 1 83 4 246
2017 BI-04 46 39 8 2 3 0 2 87 5 61
2017 BI-05 65 30 3 3 0 0 0 95 3 37

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 18 45 26 8 3 0 0 63 11 809
2020 BI-02 19 46 23 9 3 0 0 65 12 323
2020 BI-03 18 40 31 7 3 0 0 58 11 309
2020 BI-04 18 52 21 6 3 0 0 70 9 100

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 7 32 40 14 6 0 0 39 21 809
2020 BI-02 11 39 35 12 4 0 0 50 15 325
2020 BI-03 4 31 43 15 7 0 0 35 21 308
2020 BI-04 5 19 46 16 13 0 0 24 29 99
2019 BI 9 35 36 16 4 0 0 44 20 651
2019 BI-02 12 39 35 11 4 0 0 50 15 246
2019 BI-03 9 35 36 18 2 0 0 44 20 267
2019 BI-04 3 32 46 14 5 0 0 34 20 76
2018 BI 7 31 41 16 5 0 0 38 21 698
2018 BI-02 10 37 39 9 4 0 0 47 14 270
2018 BI-03 6 28 43 18 5 0 0 35 23 280
2018 BI-04 4 27 45 22 2 0 0 31 25 85
2017 BI 7 28 46 14 5 0 0 35 19 608
2017 BI-02 6 37 43 13 1 0 0 43 14 245
2017 BI-03 8 25 48 12 7 0 0 34 19 246
2017 BI-04 2 21 51 18 8 0 0 23 26 61
2017 BI-05 3 11 51 22 14 0 0 14 35 37

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 11 23 41 19 5 0 0 25 34 811
2020 BI-02 7 17 42 26 9 0 0 34 24 325
2020 BI-03 11 26 41 17 4 0 0 22 37 309
2020 BI-04 21 28 38 11 2 0 0 13 49 100
2019 BI 7 22 43 21 7 0 0 28 29 648
2019 BI-02 8 18 42 24 7 0 0 31 27 245
2019 BI-03 4 25 43 21 8 0 0 29 29 267
2019 BI-04 11 18 53 14 5 0 0 19 28 74
2018 BI 9 20 43 22 6 0 0 28 29 693
2018 BI-02 9 14 41 27 9 0 0 36 23 270
2018 BI-03 7 22 44 21 6 0 0 28 28 276
2018 BI-04 10 24 50 14 2 0 0 17 33 84
2017 BI 7 16 47 22 8 0 0 30 23 606
2017 BI-02 4 13 45 28 10 0 0 38 17 244
2017 BI-03 8 14 49 20 8 0 0 28 22 245
2017 BI-04 10 21 49 18 2 0 0 20 31 61
2017 BI-05 5 40 43 8 3 0 0 11 46 37
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 32 44 23 1 58 42 811
2020 BI-02 29 51 19 1 63 37 325
2020 BI-03 30 41 28 1 58 42 309
2020 BI-04 36 44 20 0 55 45 100

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 33 67 256
2020 BI-02 41 59 94
2020 BI-03 28 72 92
2020 BI-04 31 69 36

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 53 19 10 4 3 1 10 80 8 811
2020 BI-02 52 18 6 4 4 2 15 83 9 325
2020 BI-03 56 17 11 5 1 1 8 81 7 309
2020 BI-04 47 23 19 4 4 0 3 72 8 100
2019 BI 43 22 14 7 5 1 8 71 13 643
2019 BI-02 41 21 15 7 4 1 11 71 12 246
2019 BI-03 42 18 17 9 6 1 8 65 16 265
2019 BI-04 51 36 7 3 1 0 3 89 4 76
2018 BI 40 22 15 8 5 1 9 69 14 696
2018 BI-02 40 20 14 9 5 1 10 68 16 270
2018 BI-03 36 23 17 8 5 1 10 66 15 278
2018 BI-04 50 19 14 5 2 1 8 76 8 84

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 9 26 14 25 23 1 3 37 49 255
2020 BI-02 13 29 10 24 21 0 3 43 47 94
2020 BI-03 7 27 13 25 23 2 3 36 51 92
2020 BI-04 8 22 31 19 19 0 0 31 39 36

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 4 21 14 27 33 0 1 25 61 257
2020 BI-02 6 23 15 25 29 0 1 30 55 95
2020 BI-03 4 20 11 29 34 1 1 24 64 92
2020 BI-04 0 22 17 19 42 0 0 22 61 36
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