2020 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 41 12 9 7 0 0 73 16 1935
2020 Non-supervisor 26 34 14 11 14 0 0 60 25 6665
2019 Supervisor 31 42 12 8 6 0 0 74 14 1816
2019 Non-supervisor 25 35 15 10 14 0 0 60 25 6755
2018 Supervisor 28 46 12 9 5 0 0 74 14 1558
2018 Non-supervisor 22 35 14 12 15 0 0 58 28 5644
2017 Supervisor 29 47 10 8 7 0 0 76 14 1741
2017 Non-supervisor 21 41 14 10 14 0 0 62 24 7005
2014 Supervisor 27 46 13 9 5 0 0 73 14 2170
2014 Non-supervisor 22 41 15 11 10 0 0 64 21 8728

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 23 39 15 14 9 0 0 62 23 1929
2020 Non-supervisor 19 28 16 15 22 0 0 47 37 6659
2019 Supervisor 24 41 14 13 8 0 0 65 21 1811
2019 Non-supervisor 18 28 17 16 21 0 0 46 37 6738
2018 Supervisor 21 40 15 14 10 0 0 61 24 1560
2018 Non-supervisor 15 28 16 16 24 0 0 44 40 5642
2017 Supervisor 20 38 14 14 12 0 0 59 27 1739
2017 Non-supervisor 15 28 16 16 25 0 0 43 41 6992

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 36 9 3 2 0 0 86 5 1923
2020 Non-supervisor 43 33 12 5 7 0 0 76 12 6629
2019 Supervisor 50 36 9 3 2 0 0 86 5 1801
2019 Non-supervisor 41 35 13 5 6 0 0 76 11 6712
2018 Supervisor 48 40 7 3 2 0 0 88 5 1552
2018 Non-supervisor 40 36 13 5 6 0 0 76 11 5617
2017 Supervisor 52 36 7 3 2 0 0 88 5 1744
2017 Non-supervisor 42 37 11 5 5 0 0 79 9 6975
2014 Supervisor 59 30 7 2 2 0 0 89 4 2165
2014 Non-supervisor 50 33 10 3 3 0 0 83 6 8714

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 42 12 7 2 0 0 78 10 1932
2020 Non-supervisor 34 38 14 8 7 0 0 72 14 6658
2019 Supervisor 36 46 9 6 3 0 0 82 9 1809
2019 Non-supervisor 33 39 15 7 6 0 0 72 13 6754
2018 Supervisor 35 46 11 6 2 0 0 81 8 1558
2018 Non-supervisor 31 39 16 8 7 0 0 69 15 5652
2017 Supervisor 37 43 10 6 5 0 0 79 10 1737
2017 Non-supervisor 30 42 14 7 6 0 0 72 13 6960
2014 Supervisor 38 42 12 5 3 0 0 79 9 2163
2014 Non-supervisor 34 43 12 6 4 0 0 77 10 8717

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 33 20 14 11 0 0 55 25 1934
2020 Non-supervisor 21 26 19 14 19 1 0 47 34 6650
2019 Supervisor 22 34 19 13 12 0 0 56 25 1811
2019 Non-supervisor 19 25 20 15 20 1 0 44 35 6759
2018 Supervisor 17 32 22 16 12 0 0 50 28 1551
2018 Non-supervisor 16 24 21 16 23 0 0 41 39 5637
2017 Supervisor 19 31 20 16 13 1 0 50 30 1741
2017 Non-supervisor 15 26 21 16 21 1 0 42 37 6986
2014 Supervisor 17 36 20 16 10 1 0 53 26 2172
2014 Non-supervisor 16 32 21 16 15 1 0 48 31 8701

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 23 36 19 14 8 0 0 59 22 1919
2020 Non-supervisor 22 28 19 14 16 0 0 50 31 6631
2019 Supervisor 23 37 18 13 9 0 0 60 22 1803
2019 Non-supervisor 20 28 20 15 17 0 0 48 33 6734
2018 Supervisor 18 36 21 16 9 0 0 54 25 1548
2018 Non-supervisor 16 28 21 16 19 0 0 43 36 5609
2017 Supervisor 18 37 18 16 10 0 0 56 26 1742
2017 Non-supervisor 15 29 20 17 18 0 0 45 35 6982
2014 Supervisor 18 37 19 16 9 0 0 55 25 2171
2014 Non-supervisor 16 33 21 16 13 0 0 49 29 8693

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 26 25 21 13 12 2 0 53 26 1932
2020 Non-supervisor 23 23 20 14 16 4 1 48 31 6659
2019 Supervisor 25 26 20 14 12 3 0 53 26 1811
2019 Non-supervisor 20 23 20 14 18 4 1 45 34 6761
2018 Supervisor 21 27 20 15 14 1 0 49 30 1559
2018 Non-supervisor 18 21 21 16 21 3 0 40 38 5639
2017 Supervisor 22 26 22 16 12 2 0 49 29 1740
2017 Non-supervisor 18 23 21 14 18 4 1 43 35 6982
2014 Supervisor 23 25 21 15 13 4 0 50 29 2172
2014 Non-supervisor 19 25 21 14 15 4 1 47 31 8700
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 31 13 3 3 0 1 81 6 1932
2020 Non-supervisor 33 28 20 6 7 1 3 65 14 6663
2019 Supervisor 45 35 13 3 2 0 1 82 6 1815
2019 Non-supervisor 32 30 21 7 7 1 3 64 15 6774

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 33 12 8 7 0 0 73 15 1932
2020 Non-supervisor 34 29 15 10 11 1 1 64 21 6664
2019 Supervisor 36 36 13 10 4 0 0 72 15 1805
2019 Non-supervisor 33 30 15 11 10 1 0 64 21 6727
2018 Supervisor 32 37 15 10 5 0 0 69 16 1547
2018 Non-supervisor 28 31 15 13 12 1 0 60 24 5637
2017 Supervisor 34 36 12 10 7 0 0 71 17 1742
2017 Non-supervisor 29 32 15 12 11 1 0 62 23 6993
2014 Supervisor 30 38 13 11 7 0 0 68 19 2174
2014 Non-supervisor 29 34 15 12 9 1 0 63 21 8729

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 31 11 7 6 0 0 76 13 1936
2020 Non-supervisor 39 26 16 9 9 1 1 66 18 6677
2019 Supervisor 40 35 11 8 5 0 0 76 13 1811
2019 Non-supervisor 37 30 15 9 9 0 0 67 18 6765
2018 Supervisor 36 32 19 8 6 0 0 67 14 1556
2018 Non-supervisor 32 29 16 11 12 0 0 61 23 5636
2017 Supervisor 40 31 14 8 7 0 0 71 15 1740
2017 Non-supervisor 34 29 16 9 12 1 0 63 21 6983
2014 Supervisor 36 33 15 9 7 0 0 70 16 2172
2014 Non-supervisor 34 32 17 9 8 1 0 66 17 8718

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 29 35 15 10 9 1 0 65 20 1936
2020 Non-supervisor 22 24 16 14 20 4 0 47 36 6682
2019 Supervisor 24 38 16 14 8 1 0 62 22 1794
2019 Non-supervisor 18 26 17 14 22 4 0 45 37 6776
2018 Supervisor 23 35 16 12 13 1 0 59 25 1558
2018 Non-supervisor 14 24 17 16 26 3 0 39 43 5658
2017 Supervisor 23 33 15 15 12 1 0 57 27 1742
2017 Non-supervisor 13 25 19 16 22 4 0 40 40 7000
2014 Supervisor 22 37 15 16 8 2 0 60 24 2170
2014 Non-supervisor 14 28 20 16 18 4 0 44 36 8716

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 35 15 13 10 0 0 62 23 1933
2020 Non-supervisor 20 23 16 16 24 1 0 43 40 6663
2019 Supervisor 24 34 17 14 11 0 0 58 24 1790
2019 Non-supervisor 16 24 17 16 25 2 0 42 42 6760
2018 Supervisor 21 33 19 14 13 0 0 54 27 1559
2018 Non-supervisor 12 22 17 18 29 1 0 35 48 5649
2017 Supervisor 20 32 18 16 13 1 0 53 29 1742
2017 Non-supervisor 11 23 17 19 26 2 0 36 46 6993
2014 Supervisor 20 34 19 15 11 1 0 55 26 2172
2014 Non-supervisor 12 25 20 19 22 2 0 38 42 8716

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 18 34 20 16 10 1 0 53 27 1933
2020 Non-supervisor 15 22 18 18 24 2 0 38 43 6655
2019 Supervisor 17 35 19 17 12 0 0 52 29 1783
2019 Non-supervisor 13 22 19 18 25 3 0 36 45 6741
2018 Supervisor 13 33 21 19 13 1 0 46 33 1558
2018 Non-supervisor 9 19 20 20 30 3 0 29 51 5638
2017 Supervisor 14 32 20 19 13 1 0 47 32 1738
2017 Non-supervisor 9 20 20 21 27 3 0 30 50 6986
2014 Supervisor 12 32 21 22 12 1 0 45 35 2172
2014 Non-supervisor 9 22 21 22 23 3 0 32 47 8713

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 17 35 18 18 11 0 0 53 30 1938
2020 Non-supervisor 14 23 15 18 29 1 0 37 48 6669
2019 Supervisor 16 36 17 18 13 0 0 51 31 1783
2019 Non-supervisor 12 22 16 18 30 1 0 34 49 6753
2018 Supervisor 12 34 19 19 15 1 0 47 34 1555
2018 Non-supervisor 9 19 16 20 34 1 0 28 55 5638
2017 Supervisor 14 33 17 21 15 1 0 47 36 1739
2017 Non-supervisor 9 21 17 20 31 2 0 30 53 6992
2014 Supervisor 11 36 18 20 13 1 0 47 34 2170
2014 Non-supervisor 9 22 18 23 26 2 0 32 50 8714
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 21 38 16 15 10 0 0 59 25 1930
2020 Non-supervisor 19 28 15 16 22 0 0 47 38 6672
2019 Supervisor 20 42 15 14 10 0 0 62 23 1811
2019 Non-supervisor 17 28 16 18 21 0 0 45 39 6747
2018 Supervisor 18 35 18 16 12 0 0 54 28 1557
2018 Non-supervisor 15 25 16 17 27 0 0 40 44 5643
2017 Supervisor 18 36 16 17 13 0 0 54 30 1738
2017 Non-supervisor 14 26 16 18 25 0 0 40 43 6999
2014 Supervisor 17 35 18 17 13 0 0 53 29 2170
2014 Non-supervisor 13 29 18 20 20 0 0 42 40 8723

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 44 16 11 5 0 0 69 16 1927
2020 Non-supervisor 24 39 15 14 8 0 0 63 22 6637
2019 Supervisor 24 47 12 13 3 0 0 71 17 1798
2019 Non-supervisor 21 40 16 14 8 0 0 61 22 6723
2018 Supervisor 23 46 14 12 6 0 0 69 18 1566
2018 Non-supervisor 20 39 17 14 10 0 0 59 24 5649
2017 Supervisor 26 43 13 12 6 0 0 68 19 1739
2017 Non-supervisor 20 40 16 14 10 0 0 60 24 6997

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 33 14 9 6 0 0 70 16 1932
2020 Non-supervisor 33 29 15 11 11 0 1 62 23 6662
2019 Supervisor 34 36 16 9 5 0 0 70 15 1808
2019 Non-supervisor 31 30 16 11 11 1 0 62 22 6758
2018 Supervisor 28 39 15 12 7 0 0 67 18 1556
2018 Non-supervisor 26 32 15 12 14 0 0 58 26 5643
2017 Supervisor 28 38 14 11 8 0 0 67 19 1741
2017 Non-supervisor 25 33 15 13 13 1 0 59 26 7002
2014 Supervisor 27 38 15 11 9 0 0 65 20 2174
2014 Non-supervisor 26 35 16 12 10 1 0 61 22 8727

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 19 44 15 16 5 0 0 63 22 1932
2020 Non-supervisor 19 37 14 18 12 0 0 56 30 6647
2019 Supervisor 20 47 11 17 5 0 0 67 22 1811
2019 Non-supervisor 16 39 12 20 12 0 0 56 32 6753
2018 Supervisor 14 51 10 18 7 0 0 65 25 1567
2018 Non-supervisor 13 45 11 19 11 0 0 59 30 5663
2017 Supervisor 17 40 12 19 12 0 0 58 31 1744
2017 Non-supervisor 14 37 13 20 16 0 0 51 36 6998
2014 Supervisor 16 39 14 20 11 0 0 55 31 2169
2014 Non-supervisor 14 38 14 21 14 0 0 52 34 8724

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 28 14 7 5 1 0 74 12 1930
2020 Non-supervisor 38 25 17 8 9 1 2 65 18 6656

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 19 36 20 14 11 1 0 55 25 1927
2020 Non-supervisor 16 24 20 17 20 2 0 41 38 6667
2019 Supervisor 18 37 18 16 11 0 0 55 27 1808
2019 Non-supervisor 14 24 19 17 24 2 0 39 41 6754
2018 Supervisor 13 35 18 19 13 1 0 49 33 1552
2018 Non-supervisor 11 22 19 20 26 2 0 34 47 5646
2017 Supervisor 17 35 16 19 11 1 0 53 31 1741
2017 Non-supervisor 12 24 19 19 22 2 0 37 43 6989
2014 Supervisor 15 33 18 20 13 1 0 48 33 2172
2014 Non-supervisor 12 25 21 20 20 3 0 38 41 8701

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 34 15 12 12 1 1 61 24 1936
2020 Non-supervisor 16 26 18 15 21 2 2 44 38 6673
2019 Supervisor 25 36 14 11 13 1 1 62 25 1813
2019 Non-supervisor 15 26 18 14 23 2 2 42 39 6760
2018 Supervisor 20 35 17 13 14 0 1 56 27 1557
2018 Non-supervisor 12 26 18 17 25 2 1 39 43 5642
2017 Supervisor 24 33 14 16 12 0 1 57 29 1740
2017 Non-supervisor 13 26 17 16 24 2 2 40 42 6989
2014 Supervisor 20 34 14 15 14 1 1 55 30 2171
2014 Non-supervisor 12 27 18 17 22 3 2 41 40 8696

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 24 17 8 6 0 2 69 14 1941
2020 Non-supervisor 42 22 17 7 6 1 5 68 14 6672
2019 Supervisor 39 29 18 7 5 0 2 70 12 1807
2019 Non-supervisor 41 24 17 7 6 1 4 68 14 6757

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 26 18 9 5 1 2 67 15 1935
2020 Non-supervisor 34 22 19 11 9 2 4 59 21 6665
2019 Supervisor 39 27 19 7 6 1 2 68 13 1806
2019 Non-supervisor 31 23 19 11 10 3 4 57 22 6751

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 70 12 7 4 4 2 2 85 8 1931
2020 Non-supervisor 59 12 9 5 7 3 4 77 13 6644
2019 Supervisor 69 12 7 3 4 2 3 85 7 1798
2019 Non-supervisor 56 13 10 5 8 4 5 75 14 6725

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 72 12 6 2 2 1 5 89 4 1928
2020 Non-supervisor 59 14 8 4 5 3 7 81 11 6646
2019 Supervisor 74 11 4 1 2 1 7 92 4 1804
2019 Non-supervisor 60 11 7 4 6 3 9 81 10 6723

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 44 13 10 6 0 0 71 16 1932
2020 Non-supervisor 18 31 15 17 18 0 0 50 35 6648
2019 Supervisor 28 43 12 11 6 0 0 71 17 1804
2019 Non-supervisor 16 30 16 17 19 0 0 47 37 6719
2018 Supervisor 25 43 12 13 6 0 0 68 20 1558
2018 Non-supervisor 14 31 15 18 22 0 0 45 40 5644
2017 Supervisor 27 42 10 13 8 0 0 69 21 1742
2017 Non-supervisor 15 32 15 19 19 0 0 47 38 6968
2014 Supervisor 20 44 11 15 9 0 0 64 24 2170
2014 Non-supervisor 11 32 16 22 19 0 0 43 41 8724

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 30 37 16 10 7 0 0 67 17 1933
2020 Non-supervisor 22 28 18 14 18 0 0 50 32 6659
2019 Supervisor 30 40 13 9 7 0 0 71 16 1811
2019 Non-supervisor 20 27 19 14 19 0 0 47 34 6733
2018 Supervisor 26 39 18 11 6 0 0 65 17 1548
2018 Non-supervisor 17 28 17 16 22 0 0 45 38 5621
2017 Supervisor 30 36 14 12 8 0 0 66 20 1740
2017 Non-supervisor 17 29 17 17 20 0 0 46 37 6968
2014 Supervisor 26 37 15 13 8 0 0 64 22 2170
2014 Non-supervisor 16 31 19 18 16 0 0 47 34 8726

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 40 18 13 6 0 0 64 18 1914
2020 Non-supervisor 20 31 19 16 14 0 0 51 30 6584
2019 Supervisor 23 44 15 12 6 0 0 67 18 1789
2019 Non-supervisor 18 31 20 17 13 0 0 49 30 6660
2018 Supervisor 21 38 18 14 8 0 0 60 23 1556
2018 Non-supervisor 16 28 19 17 20 0 0 44 37 5625
2017 Supervisor 24 38 16 14 8 0 0 62 22 1743
2017 Non-supervisor 16 30 19 18 17 0 0 46 35 6965
2014 Supervisor 23 37 18 15 7 0 0 60 22 2171
2014 Non-supervisor 15 32 21 18 13 0 0 47 31 8722

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 20 46 17 11 5 1 0 66 16 1933
2020 Non-supervisor 14 30 20 17 15 3 0 46 33 6667
2019 Supervisor 19 46 17 12 5 1 0 66 17 1816
2019 Non-supervisor 11 29 22 17 17 3 1 42 35 6767
2018 Supervisor 18 41 22 12 6 0 0 59 18 1557
2018 Non-supervisor 10 25 24 16 22 2 0 37 39 5642
2017 Supervisor 20 41 19 11 8 1 0 62 19 1738
2017 Non-supervisor 11 26 23 17 20 4 0 38 38 6996

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 30 32 16 14 8 0 0 62 22 1935
2020 Non-supervisor 29 30 14 13 14 0 1 59 27 6663
2019 Supervisor 30 39 13 10 7 0 0 69 18 1813
2019 Non-supervisor 28 30 15 13 14 0 0 58 27 6757
2018 Supervisor 27 38 15 13 7 0 0 65 20 1559
2018 Non-supervisor 25 32 15 14 14 0 0 57 28 5649
2017 Supervisor 28 35 13 13 10 0 0 64 23 1737
2017 Non-supervisor 23 31 15 14 15 0 1 55 30 6991
2014 Supervisor 26 33 15 14 11 0 1 60 25 2168
2014 Non-supervisor 22 33 17 14 13 1 0 56 28 8719

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 29 23 14 11 0 0 51 25 1929
2020 Non-supervisor 36 36 18 6 3 0 2 73 9 6609
2019 Supervisor 18 30 26 15 10 0 0 49 25 1792
2019 Non-supervisor 33 32 21 7 5 0 2 67 12 6713
2018 Supervisor 18 32 22 17 10 0 0 50 28 1563
2018 Non-supervisor 33 34 20 7 5 0 2 68 12 5666
2017 Supervisor 16 38 23 15 8 0 0 55 22 1743
2017 Non-supervisor 35 36 18 6 3 0 2 72 10 7001
2014 Supervisor 17 33 26 15 8 0 0 51 23 2167
2014 Non-supervisor 31 37 21 7 4 0 1 68 11 8725

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 35 65 1935
2020 Non-supervisor 32 68 6679

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 22 12 6 6 1 12 72 14 1938
2020 Non-supervisor 31 15 14 5 10 5 19 61 21 6676

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Supervisor 20 47 33 1942
2020 Non-supervisor 18 47 35 6681
2019 Supervisor 21 46 34 1817
2019 Non-supervisor 18 46 36 6772
2018 Supervisor 19 49 32 1565
2018 Non-supervisor 19 45 36 5670
2017 Supervisor 22 47 31 1742
2017 Non-supervisor 18 49 33 7000
2014 Supervisor 21 46 33 2172
2014 Non-supervisor 17 51 32 8699

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Supervisor 29 31 28 5 1 5 410
2020 Non-supervisor 20 32 26 8 6 9 1251
2019 Supervisor 23 41 21 8 0 7 397
2019 Non-supervisor 20 29 25 9 9 8 1330
2018 Supervisor 34 32 22 7 0 4 340
2018 Non-supervisor 19 32 24 12 6 8 1150
2017 Supervisor 32 32 20 9 0 6 405
2017 Non-supervisor 21 30 23 13 6 7 1317
2014 Supervisor 30 32 22 9 9999 7 494
2014 Non-supervisor 21 30 23 14 9999 12 1642
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 41 12 5 3 0 0 80 8 1926
2020 Non-supervisor 32 37 14 9 8 1 0 69 17 6631
2019 Supervisor 40 42 10 6 2 0 0 82 7 1808
2019 Non-supervisor 28 36 16 10 9 0 0 65 19 6727
2018 Supervisor 39 45 10 4 2 0 0 84 6 1561
2018 Non-supervisor 27 40 15 9 8 0 0 67 17 5648
2017 Supervisor 39 41 10 6 4 0 0 80 9 1737
2017 Non-supervisor 25 38 16 10 10 1 0 64 20 6988
2014 Supervisor 35 44 11 6 3 0 0 79 9 2170
2014 Non-supervisor 25 39 18 10 8 1 0 64 18 8724

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 46 19 10 4 0 0 68 13 1937
2020 Non-supervisor 19 35 20 13 11 1 0 54 25 6675
2019 Supervisor 23 47 17 10 3 0 0 70 13 1815
2019 Non-supervisor 18 35 22 13 11 1 0 53 25 6752
2018 Supervisor 19 47 19 10 5 0 0 66 15 1559
2018 Non-supervisor 15 35 21 16 13 1 0 50 29 5637
2017 Supervisor 24 44 17 11 4 0 0 68 15 1741
2017 Non-supervisor 15 35 21 14 14 1 0 50 28 6985
2014 Supervisor 21 44 17 11 5 1 0 66 17 2171
2014 Non-supervisor 16 35 23 14 11 1 0 52 26 8719

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 17 36 33 10 3 0 0 13 54 1937
2020 Non-supervisor 18 30 30 15 6 1 1 21 48 6668
2019 Supervisor 15 34 37 11 2 0 0 13 49 1816
2019 Non-supervisor 17 29 33 14 6 1 1 20 47 6764
2018 Supervisor 14 36 37 10 2 0 0 12 51 1559
2018 Non-supervisor 17 30 33 14 5 1 1 19 48 5656
2017 Supervisor 16 35 35 10 2 0 0 12 52 1739
2017 Non-supervisor 17 29 32 12 6 1 3 19 47 6963
2014 Supervisor 15 38 36 7 3 0 0 10 54 2166
2014 Non-supervisor 13 32 34 13 5 1 2 18 46 8710

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 14 27 33 19 6 0 0 25 41 1929
2020 Non-supervisor 19 23 27 18 10 2 1 29 43 6645
2019 Supervisor 17 31 32 15 4 0 1 19 49 1812
2019 Non-supervisor 22 26 27 15 8 1 1 24 49 6746
2018 Supervisor 19 32 33 12 4 0 0 15 51 1556
2018 Non-supervisor 23 29 25 14 7 1 1 21 53 5637
2017 Supervisor 18 29 33 14 5 0 1 19 48 1736
2017 Non-supervisor 21 26 27 14 7 2 3 22 49 6956
2014 Supervisor 18 32 31 12 5 1 0 17 51 2163
2014 Non-supervisor 18 28 30 14 7 2 2 22 47 8715

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 20 32 31 13 3 0 0 16 52 1935
2020 Non-supervisor 18 25 28 17 8 2 3 26 44 6644
2019 Supervisor 20 33 30 12 3 0 1 15 54 1813
2019 Non-supervisor 20 25 28 16 7 2 2 24 47 6738
2018 Supervisor 23 34 30 9 3 1 1 12 58 1554
2018 Non-supervisor 22 27 28 13 6 2 3 20 51 5634
2017 Supervisor 22 31 31 11 3 1 1 14 55 1736
2017 Non-supervisor 21 25 27 14 7 2 4 22 49 6965
2014 Supervisor 26 34 28 9 3 0 0 12 60 2165
2014 Non-supervisor 20 28 28 13 6 2 3 19 51 8710

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 10 21 42 21 5 0 0 27 31 1921
2020 Non-supervisor 7 11 31 31 15 1 4 48 19 6633
2019 Supervisor 10 24 43 18 4 0 1 23 34 1803
2019 Non-supervisor 8 14 33 26 13 2 4 42 24 6735
2018 Supervisor 12 23 42 19 3 0 0 23 35 1553
2018 Non-supervisor 9 15 34 26 11 1 4 39 25 5612
2017 Supervisor 13 25 38 20 4 0 1 24 38 1730
2017 Non-supervisor 9 15 32 25 11 1 6 39 26 6940
2014 Supervisor 13 29 37 16 4 0 0 20 43 2150
2014 Non-supervisor 9 16 34 26 9 1 4 37 26 8679

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 23 30 30 13 3 0 0 17 53 1930
2020 Non-supervisor 18 22 28 19 10 1 2 29 41 6646
2019 Supervisor 27 34 26 10 2 0 1 13 61 1812
2019 Non-supervisor 21 24 27 16 9 1 2 26 47 6747
2018 Supervisor 36 32 24 6 2 0 0 8 68 1561
2018 Non-supervisor 26 26 26 13 7 1 2 20 53 5629
2017 Supervisor 30 33 25 8 2 0 1 11 64 1740
2017 Non-supervisor 22 23 28 14 8 1 4 23 48 6961
2014 Supervisor 34 35 22 6 2 0 0 8 70 2168
2014 Non-supervisor 22 26 28 14 6 1 2 20 50 8702

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 12 25 33 22 7 0 1 29 37 1927
2020 Non-supervisor 15 19 25 24 14 2 2 39 35 6645
2019 Supervisor 19 28 30 15 5 1 1 20 49 1808
2019 Non-supervisor 19 21 26 18 10 2 2 30 42 6736
2018 Supervisor 19 31 30 15 4 0 1 20 50 1556
2018 Non-supervisor 18 23 25 20 9 2 3 31 43 5621
2017 Supervisor 17 26 33 17 5 1 2 22 44 1736
2017 Non-supervisor 16 20 25 21 11 2 5 34 39 6964
2014 Supervisor 16 25 32 19 6 0 1 26 41 2165
2014 Non-supervisor 13 20 28 23 11 2 4 36 35 8707

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 18 30 33 13 4 0 1 18 49 1933
2020 Non-supervisor 16 23 29 17 9 3 3 27 42 6648
2019 Supervisor 20 30 35 10 3 0 1 14 51 1808
2019 Non-supervisor 19 24 29 15 8 2 2 25 45 6745
2018 Supervisor 23 33 31 10 2 0 1 12 56 1559
2018 Non-supervisor 21 27 27 13 7 2 3 21 51 5638
2017 Supervisor 22 32 30 10 3 1 2 14 55 1737
2017 Non-supervisor 19 24 29 13 7 3 5 22 46 6958
2014 Supervisor 23 33 31 8 4 1 1 11 57 2163
2014 Non-supervisor 18 26 30 13 6 3 3 21 47 8691

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 7 18 38 28 9 1 0 37 25 1938
2020 Non-supervisor 8 16 32 28 13 1 2 42 25 6657
2019 Supervisor 9 19 37 26 8 0 1 34 29 1813
2019 Non-supervisor 10 17 31 26 12 1 2 40 28 6750

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 10 34 24 22 9 0 0 44 32 1927
2020 Non-supervisor 11 27 20 22 19 1 0 38 42 6647
2019 Supervisor 9 33 22 24 12 0 0 42 36 1807
2019 Non-supervisor 9 23 20 24 22 2 0 33 47 6743

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 34 12 12 8 0 0 69 19 1931
2020 Non-supervisor 26 28 13 15 16 0 0 55 32 6658
2019 Supervisor 37 35 10 11 7 0 0 72 18 1809
2019 Non-supervisor 26 28 14 15 16 1 0 55 31 6744
2018 Supervisor 31 35 12 13 8 0 0 66 21 1558
2018 Non-supervisor 21 28 14 17 19 0 0 50 36 5632
2017 Supervisor 34 32 11 13 9 0 0 67 22 1744
2017 Non-supervisor 22 28 15 16 19 1 1 50 35 6993
2014 Supervisor 38 34 10 11 7 0 0 72 18 2172
2014 Non-supervisor 24 31 14 16 14 1 0 56 30 8724

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 41 11 11 6 0 0 71 17 1934
2020 Non-supervisor 30 35 13 13 8 0 0 65 22 6646
2019 Supervisor 31 43 10 11 5 0 0 74 16 1811
2019 Non-supervisor 28 35 14 13 9 0 0 64 22 6742
2018 Supervisor 23 45 13 14 6 0 0 68 20 1553
2018 Non-supervisor 23 36 16 13 11 0 0 60 24 5633
2017 Supervisor 21 46 13 12 8 0 0 67 20 1740
2017 Non-supervisor 20 36 15 15 13 0 0 57 28 6978
2014 Supervisor 25 47 13 10 4 0 0 72 15 2168
2014 Non-supervisor 21 41 16 14 7 0 0 62 21 8718

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 44 15 6 4 0 0 75 10 1919
2020 Non-supervisor 26 37 19 10 7 1 0 64 17 6634
2019 Supervisor 30 47 13 7 2 0 0 77 10 1811
2019 Non-supervisor 24 37 20 10 8 1 0 62 18 6738
2018 Supervisor 25 50 16 6 4 0 0 75 9 1561
2018 Non-supervisor 20 38 21 10 10 1 0 59 20 5635

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 41 16 10 5 1 0 69 15 1929
2020 Non-supervisor 21 32 19 13 12 2 0 54 26 6643
2019 Supervisor 27 42 16 9 4 0 0 70 13 1799
2019 Non-supervisor 20 34 20 12 12 2 0 55 24 6738
2018 Supervisor 29 45 16 6 3 1 0 74 10 1550
2018 Non-supervisor 21 36 20 11 10 1 0 58 22 5635
2017 Supervisor 29 47 12 7 4 0 0 77 11 1742
2017 Non-supervisor 20 38 19 11 9 2 0 60 21 6984
2014 Supervisor 33 44 14 6 3 1 0 77 9 2172
2014 Non-supervisor 25 38 18 10 7 2 1 64 17 8701

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 40 18 5 4 1 0 73 9 1938
2020 Non-supervisor 25 32 21 9 9 3 1 59 19 6649
2019 Supervisor 33 43 15 5 3 1 0 77 8 1807
2019 Non-supervisor 25 34 21 8 8 3 1 61 17 6736
2018 Supervisor 31 44 16 5 3 1 0 76 7 1559
2018 Non-supervisor 25 36 21 7 8 2 0 63 15 5643
2017 Supervisor 35 41 15 6 3 1 0 77 8 1738
2017 Non-supervisor 23 33 22 8 10 3 1 58 19 6988
2014 Supervisor 35 43 13 4 3 2 0 80 6 2169
2014 Non-supervisor 29 37 18 7 6 3 1 68 13 8692

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 40 13 7 5 0 0 75 12 1926
2020 Non-supervisor 31 33 13 11 11 0 0 64 22 6656
2019 Supervisor 34 40 14 7 5 0 0 74 12 1809
2019 Non-supervisor 28 34 15 11 12 0 0 62 23 6756
2018 Supervisor 30 44 13 9 5 0 0 74 14 1553
2018 Non-supervisor 24 36 16 11 13 0 0 60 24 5629
2017 Supervisor 31 42 11 9 6 0 0 73 15 1740
2017 Non-supervisor 23 38 15 12 12 0 0 61 24 6987
2014 Supervisor 33 42 12 8 5 0 0 75 13 2170
2014 Non-supervisor 27 39 15 11 8 0 0 66 19 8692

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 31 12 5 6 1 1 77 11 1933
2020 Non-supervisor 34 28 15 8 10 3 2 65 19 6663

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 40 18 5 3 1 0 73 9 1934
2020 Non-supervisor 25 32 23 8 7 4 1 59 16 6665

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 35 9 7 5 1 1 79 12 1925
2020 Non-supervisor 29 31 15 10 11 2 2 63 22 6649

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 1 7 17 26 44 5 0 9 74 47
2020 Non-supervisor 2 4 17 20 51 5 2 6 76 239

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 16 38 20 14 10 1 1 55 25 1937
2020 Non-supervisor 15 26 20 17 17 3 2 43 36 6674
2019 Supervisor 21 39 16 14 9 1 1 61 23 1810
2019 Non-supervisor 16 25 20 16 18 2 1 43 36 6751
2018 Supervisor 14 40 18 16 11 1 0 54 28 1560
2018 Non-supervisor 11 26 19 18 22 2 1 38 42 5642
2017 Supervisor 18 38 16 15 11 1 1 57 27 1744
2017 Non-supervisor 13 26 19 17 20 2 2 41 39 6994
2014 Supervisor 23 41 13 12 9 1 1 65 21 2174
2014 Non-supervisor 17 30 19 17 14 2 2 48 31 8731

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 40 14 8 6 1 0 72 14 1933
2020 Non-supervisor 23 33 16 14 13 2 1 57 27 6672
2019 Supervisor 30 42 12 10 4 0 0 73 15 1809
2019 Non-supervisor 21 33 17 13 14 1 1 55 28 6756
2018 Supervisor 30 42 14 7 6 1 0 73 13 1557
2018 Non-supervisor 19 35 16 14 14 1 1 55 29 5645
2017 Supervisor 35 41 11 8 5 0 0 76 13 1740
2017 Non-supervisor 22 36 15 12 12 2 1 59 25 6975
2014 Supervisor 36 42 10 7 4 1 0 79 11 2172
2014 Non-supervisor 24 38 15 12 8 3 1 64 20 8702

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 41 18 9 7 0 0 66 16 1932
2020 Non-supervisor 20 29 21 14 14 1 0 50 28 6656
2019 Supervisor 24 41 17 10 7 0 0 65 17 1808
2019 Non-supervisor 18 30 21 15 17 1 0 48 31 6745
2018 Supervisor 24 40 19 10 7 0 0 63 17 1553
2018 Non-supervisor 16 32 19 16 17 1 0 48 33 5637

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 20 29 17 16 14 3 0 52 31 1936
2020 Non-supervisor 14 23 16 18 23 4 1 39 44 6663
2019 Supervisor 18 30 18 17 15 3 1 49 32 1808
2019 Non-supervisor 13 23 18 17 25 4 1 37 44 6750
2018 Supervisor 15 27 19 19 17 2 1 44 37 1557
2018 Non-supervisor 11 23 17 18 27 3 1 35 47 5652
2017 Supervisor 18 30 15 17 17 3 1 50 35 1738
2017 Non-supervisor 12 24 17 18 25 4 1 37 45 6978
2014 Supervisor 16 32 16 16 15 3 1 50 33 2172
2014 Non-supervisor 11 26 17 19 21 5 1 39 42 8705

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 52 7 13 4 0 0 77 16 1940
2020 Non-supervisor 22 47 8 16 7 0 0 70 23 6680

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 41 9 14 4 0 0 73 18 1940
2020 Non-supervisor 24 36 11 18 11 0 0 60 29 6673
2019 Supervisor 36 38 9 12 6 0 0 74 17 1812
2019 Non-supervisor 24 34 11 18 13 0 0 59 31 6761
2017 Supervisor 32 39 8 13 8 0 0 70 21 1743
2017 Non-supervisor 22 35 10 18 15 0 0 57 33 6999
2014 Supervisor 34 35 8 13 9 0 0 69 23 2168
2014 Non-supervisor 22 34 12 18 13 0 0 57 32 8718

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 44 12 10 3 0 0 75 13 1928
2020 Non-supervisor 24 36 12 17 11 0 0 59 28 6633
2019 Supervisor 33 44 11 9 4 0 0 77 12 1798
2019 Non-supervisor 22 36 13 17 12 0 0 58 29 6730
2017 Supervisor 35 42 9 10 4 0 0 77 14 1733
2017 Non-supervisor 20 38 12 17 12 0 0 58 30 6972
2014 Supervisor 34 42 11 9 4 0 0 76 13 2167
2014 Non-supervisor 21 39 13 17 8 0 0 61 26 8722

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 73 20 4 2 1 0 0 94 3 1930
2020 Non-supervisor 69 22 5 2 2 0 1 92 4 6656
2017 Supervisor 66 26 3 3 1 0 1 93 4 1738
2017 Non-supervisor 63 26 5 3 2 0 1 90 4 6978
2014 Supervisor 67 26 4 2 1 0 1 93 3 2168
2014 Non-supervisor 62 27 5 3 2 1 1 90 5 8724

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 19 13 6 8 12 9 65 19 1937
2020 Non-supervisor 26 13 10 7 12 23 9 58 28 6669
2019 Supervisor 34 19 12 10 8 12 6 65 21 1817
2019 Non-supervisor 27 13 10 8 12 23 6 57 28 6767

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 21 79 1935
2020 Non-supervisor 25 75 6662
2019 Supervisor 20 80 1817
2019 Non-supervisor 28 72 6747
2018 Supervisor 27 73 1561
2018 Non-supervisor 33 67 5654

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 44 56 351
2020 Non-supervisor 60 40 1329
2019 Supervisor 44 56 320
2019 Non-supervisor 60 40 1615
2018 Supervisor 40 60 375
2018 Non-supervisor 60 40 1543

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 49 51 351
2020 Non-supervisor 63 37 1329
2019 Supervisor 52 48 320
2019 Non-supervisor 67 33 1615
2018 Supervisor 55 45 375
2018 Non-supervisor 68 32 1543

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 38 62 351
2020 Non-supervisor 3 97 1329
2019 Supervisor 45 55 320
2019 Non-supervisor 5 95 1615
2018 Supervisor 41 59 375
2018 Non-supervisor 4 96 1543

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 18 82 351
2020 Non-supervisor 33 67 1329
2019 Supervisor 22 78 320
2019 Non-supervisor 36 64 1615
2018 Supervisor 22 78 375
2018 Non-supervisor 36 64 1543

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 7 93 351
2020 Non-supervisor 12 88 1329
2019 Supervisor 8 92 320
2019 Non-supervisor 11 89 1615
2018 Supervisor 6 94 375
2018 Non-supervisor 10 90 1543

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 4 96 351
2020 Non-supervisor 12 88 1329
2019 Supervisor 6 94 320
2019 Non-supervisor 13 87 1615
2018 Supervisor 5 95 375
2018 Non-supervisor 12 88 1543

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 4 96 351
2020 Non-supervisor 3 97 1329
2019 Supervisor 7 93 320
2019 Non-supervisor 5 95 1615
2018 Supervisor 5 95 375
2018 Non-supervisor 5 95 1543

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 41 59 351
2020 Non-supervisor 44 56 1329
2019 Supervisor 49 51 313
2019 Non-supervisor 45 55 1598
2018 Supervisor 42 58 377
2018 Non-supervisor 45 55 1543

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 33 67 351
2020 Non-supervisor 42 58 1329
2019 Supervisor 32 68 313
2019 Non-supervisor 41 59 1598
2018 Supervisor 33 67 377
2018 Non-supervisor 42 58 1543

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 54 46 351
2020 Non-supervisor 50 50 1329
2019 Supervisor 48 52 313
2019 Non-supervisor 51 49 1598
2018 Supervisor 47 53 377
2018 Non-supervisor 53 47 1543

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 37 63 351
2020 Non-supervisor 47 53 1329
2019 Supervisor 40 60 313
2019 Non-supervisor 46 54 1598
2018 Supervisor 39 61 377
2018 Non-supervisor 45 55 1543

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 36 64 351
2020 Non-supervisor 32 68 1329
2019 Supervisor 34 66 313
2019 Non-supervisor 34 66 1598
2018 Supervisor 34 66 377
2018 Non-supervisor 37 63 1543

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 56 44 351
2020 Non-supervisor 63 37 1329
2019 Supervisor 59 41 313
2019 Non-supervisor 62 38 1598
2018 Supervisor 63 37 377
2018 Non-supervisor 67 33 1543

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 52 48 351
2020 Non-supervisor 49 51 1329
2019 Supervisor 48 52 313
2019 Non-supervisor 46 54 1598
2018 Supervisor 47 53 377
2018 Non-supervisor 48 52 1543

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 2 98 313
2019 Non-supervisor 8 92 1598
2018 Supervisor 1 99 377
2018 Non-supervisor 8 92 1543

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 4 96 351
2020 Non-supervisor 16 84 1329
2019 Supervisor 9 91 313
2019 Non-supervisor 18 82 1598
2018 Supervisor 9 91 377
2018 Non-supervisor 19 81 1543

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 12 88 351
2020 Non-supervisor 24 76 1329
2019 Supervisor 20 80 313
2019 Non-supervisor 24 76 1598
2018 Supervisor 15 85 377
2018 Non-supervisor 23 77 1543

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 53 47 351
2020 Non-supervisor 61 39 1329
2019 Supervisor 47 53 313
2019 Non-supervisor 57 43 1598
2018 Supervisor 45 55 377
2018 Non-supervisor 57 43 1543

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 32 68 351
2020 Non-supervisor 35 65 1329
2019 Supervisor 36 64 313
2019 Non-supervisor 36 64 1598
2018 Supervisor 30 70 377
2018 Non-supervisor 39 61 1543

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 18 82 351
2020 Non-supervisor 18 82 1329
2019 Supervisor 19 81 313
2019 Non-supervisor 20 80 1598
2018 Supervisor 16 84 377
2018 Non-supervisor 16 84 1543

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 56 44 351
2020 Non-supervisor 44 56 1329
2019 Supervisor 60 40 307
2019 Non-supervisor 43 57 1589
2018 Supervisor 59 41 375
2018 Non-supervisor 42 58 1542

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 30 70 351
2020 Non-supervisor 28 72 1329
2019 Supervisor 40 60 307
2019 Non-supervisor 29 71 1589
2018 Supervisor 36 64 375
2018 Non-supervisor 29 71 1542

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 7 93 351
2020 Non-supervisor 7 93 1329
2019 Supervisor 13 87 307
2019 Non-supervisor 7 93 1589
2018 Supervisor 12 88 375
2018 Non-supervisor 6 94 1542

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 351
2020 Non-supervisor 32 68 1329
2019 Supervisor 12 88 307
2019 Non-supervisor 33 67 1589
2018 Supervisor 10 90 375
2018 Non-supervisor 32 68 1542

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 12 88 351
2020 Non-supervisor 15 85 1329
2019 Supervisor 15 85 307
2019 Non-supervisor 14 86 1589
2018 Supervisor 14 86 375
2018 Non-supervisor 14 86 1542

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 351
2020 Non-supervisor 10 90 1329
2019 Supervisor 9 91 307
2019 Non-supervisor 13 87 1589
2018 Supervisor 8 92 375
2018 Non-supervisor 10 90 1542

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 14 86 351
2020 Non-supervisor 18 82 1329
2019 Supervisor 20 80 307
2019 Non-supervisor 20 80 1589
2018 Supervisor 17 83 375
2018 Non-supervisor 20 80 1542

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 13 87 351
2020 Non-supervisor 11 89 1329
2019 Supervisor 17 83 307
2019 Non-supervisor 14 86 1589
2018 Supervisor 12 88 375
2018 Non-supervisor 15 85 1542

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 24 76 351
2020 Non-supervisor 31 69 1329
2019 Supervisor 19 81 307
2019 Non-supervisor 27 73 1589
2018 Supervisor 23 77 375
2018 Non-supervisor 27 73 1542

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 12 88 324
2020 Non-supervisor 9 91 1211
2019 Supervisor 12 88 280
2019 Non-supervisor 12 88 1408
2018 Supervisor 12 88 345
2018 Non-supervisor 11 89 1400

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 11 89 324
2020 Non-supervisor 15 85 1211
2019 Supervisor 10 90 280
2019 Non-supervisor 16 84 1408
2018 Supervisor 13 87 345
2018 Non-supervisor 15 85 1400

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 6 94 324
2020 Non-supervisor 10 90 1211
2019 Supervisor 10 90 280
2019 Non-supervisor 9 91 1408
2018 Supervisor 9 91 345
2018 Non-supervisor 9 91 1400

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 7 93 324
2020 Non-supervisor 6 94 1211
2019 Supervisor 7 93 280
2019 Non-supervisor 5 95 1408
2018 Supervisor 6 94 345
2018 Non-supervisor 6 94 1400

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 324
2020 Non-supervisor 8 92 1211
2019 Supervisor 10 90 280
2019 Non-supervisor 7 93 1408
2018 Supervisor 9 91 345
2018 Non-supervisor 6 94 1400

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 5 95 324
2020 Non-supervisor 5 95 1211
2019 Supervisor 9 91 280
2019 Non-supervisor 6 94 1408
2018 Supervisor 9 91 345
2018 Non-supervisor 7 93 1400

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 7 93 324
2020 Non-supervisor 4 96 1211
2019 Supervisor 9 91 280
2019 Non-supervisor 5 95 1408
2018 Supervisor 6 94 345
2018 Non-supervisor 5 95 1400

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 324
2020 Non-supervisor 13 87 1211
2019 Supervisor 7 93 280
2019 Non-supervisor 11 89 1408
2018 Supervisor 7 93 345
2018 Non-supervisor 11 89 1400

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 12 88 324
2020 Non-supervisor 14 86 1211
2019 Supervisor 11 89 280
2019 Non-supervisor 15 85 1408
2018 Supervisor 10 90 345
2018 Non-supervisor 13 87 1400

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 36 64 324
2020 Non-supervisor 40 60 1211
2019 Supervisor 34 66 280
2019 Non-supervisor 37 63 1408
2018 Supervisor 35 65 345
2018 Non-supervisor 39 61 1400

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 10 90 324
2020 Non-supervisor 13 87 1211
2019 Supervisor 13 87 280
2019 Non-supervisor 13 87 1408
2018 Supervisor 8 92 345
2018 Non-supervisor 13 87 1400

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 50 50 324
2020 Non-supervisor 56 44 1211
2019 Supervisor 45 55 280
2019 Non-supervisor 53 47 1408
2018 Supervisor 43 57 345
2018 Non-supervisor 54 46 1400

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 2 98 280
2019 Non-supervisor 3 97 1408

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 63 37 324
2020 Non-supervisor 65 35 1211
2019 Supervisor 58 42 280
2019 Non-supervisor 64 36 1408
2018 Supervisor 53 47 345
2018 Non-supervisor 66 34 1400

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 6 94 324
2020 Non-supervisor 5 95 1211
2019 Supervisor 5 95 280
2019 Non-supervisor 4 96 1408
2018 Supervisor 6 94 345
2018 Non-supervisor 4 96 1400

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 16 84 324
2020 Non-supervisor 14 86 1211
2019 Supervisor 18 82 280
2019 Non-supervisor 12 88 1408
2018 Supervisor 22 78 345
2018 Non-supervisor 13 87 1400

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 16 27 20 15 12 7 2 47 30 1936
2020 Non-supervisor 12 17 20 14 19 14 4 35 40 6672
2019 Supervisor 15 31 19 15 13 7 2 49 30 1820
2019 Non-supervisor 10 17 21 14 22 12 4 32 43 6772
2018 Supervisor 11 30 22 16 15 5 1 43 34 1559
2018 Non-supervisor 9 17 23 16 24 9 2 29 45 5654
2017 Supervisor 12 29 21 15 13 7 2 46 31 1744
2017 Non-supervisor 8 17 21 13 22 13 5 31 43 7002
2014 Supervisor 15 31 22 13 11 7 2 50 26 2172
2014 Non-supervisor 9 19 23 13 17 15 4 35 37 8691

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 34 19 11 9 1 0 61 20 1929
2020 Non-supervisor 18 26 19 14 17 5 1 47 33 6667
2019 Supervisor 26 37 17 11 8 1 0 64 19 1815
2019 Non-supervisor 18 26 20 14 18 4 1 46 33 6756
2018 Supervisor 21 38 18 12 9 1 0 60 22 1559
2018 Non-supervisor 15 27 21 15 20 2 0 43 36 5644
2017 Supervisor 20 38 17 13 10 2 0 59 23 1741
2017 Non-supervisor 14 25 21 14 20 5 1 42 36 6989
2014 Supervisor 22 35 20 12 8 3 0 59 20 2169
2014 Non-supervisor 14 28 22 14 15 6 1 46 31 8679

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 10 90 1931
2020 Non-supervisor 15 85 6655
2019 Supervisor 10 90 1813
2019 Non-supervisor 15 85 6743
2018 Supervisor 9 91 1557
2018 Non-supervisor 16 84 5642

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 41 59 164
2020 Non-supervisor 45 55 777
2019 Supervisor 35 65 143
2019 Non-supervisor 48 52 817
2018 Supervisor 30 70 126
2018 Non-supervisor 46 54 698

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 69 31 164
2020 Non-supervisor 76 24 777
2019 Supervisor 76 24 143
2019 Non-supervisor 78 22 817
2018 Supervisor 69 31 126
2018 Non-supervisor 75 25 698

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 24 76 164
2020 Non-supervisor 4 96 777
2019 Supervisor 19 81 143
2019 Non-supervisor 5 95 817
2018 Supervisor 10 90 126
2018 Non-supervisor 3 97 698

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 11 89 164
2020 Non-supervisor 23 77 777
2019 Supervisor 14 86 143
2019 Non-supervisor 25 75 817
2018 Supervisor 12 88 126
2018 Non-supervisor 25 75 698

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 11 89 164
2020 Non-supervisor 13 87 777
2019 Supervisor 5 95 143
2019 Non-supervisor 12 88 817
2018 Supervisor 6 94 126
2018 Non-supervisor 12 88 698

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 4 96 164
2020 Non-supervisor 11 89 777
2019 Supervisor 6 94 143
2019 Non-supervisor 10 90 817
2018 Supervisor 4 96 126
2018 Non-supervisor 10 90 698

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 7 93 164
2020 Non-supervisor 8 92 777
2019 Supervisor 12 88 143
2019 Non-supervisor 8 92 817
2018 Supervisor 7 93 126
2018 Non-supervisor 9 91 698

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 27 73 164
2020 Non-supervisor 34 66 777
2019 Supervisor 37 63 141
2019 Non-supervisor 37 63 798
2018 Supervisor 31 69 126
2018 Non-supervisor 36 64 699

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 14 86 164
2020 Non-supervisor 19 81 777
2019 Supervisor 15 85 141
2019 Non-supervisor 25 75 798
2018 Supervisor 16 84 126
2018 Non-supervisor 24 76 699

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 15 85 164
2020 Non-supervisor 23 77 777
2019 Supervisor 20 80 141
2019 Non-supervisor 24 76 798
2018 Supervisor 18 82 126
2018 Non-supervisor 23 77 699

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 4 96 164
2020 Non-supervisor 9 91 777
2019 Supervisor 5 95 141
2019 Non-supervisor 10 90 798
2018 Supervisor 5 95 126
2018 Non-supervisor 10 90 699

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 16 84 164
2020 Non-supervisor 21 79 777
2019 Supervisor 16 84 141
2019 Non-supervisor 23 77 798
2018 Supervisor 16 84 126
2018 Non-supervisor 19 81 699

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 35 65 164
2020 Non-supervisor 33 67 777
2019 Supervisor 39 61 141
2019 Non-supervisor 36 64 798
2018 Supervisor 32 68 126
2018 Non-supervisor 35 65 699

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 9 91 164
2020 Non-supervisor 8 92 777
2019 Supervisor 8 92 141
2019 Non-supervisor 6 94 798
2018 Supervisor 11 89 126
2018 Non-supervisor 8 92 699

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 4 96 141
2019 Non-supervisor 3 97 798
2018 Supervisor 5 95 126
2018 Non-supervisor 3 97 699

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 4 96 164
2020 Non-supervisor 11 89 777
2019 Supervisor 14 86 141
2019 Non-supervisor 10 90 798
2018 Supervisor 4 96 126
2018 Non-supervisor 12 88 699

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 10 90 164
2020 Non-supervisor 18 82 777
2019 Supervisor 21 79 141
2019 Non-supervisor 15 85 798
2018 Supervisor 13 87 126
2018 Non-supervisor 13 87 699

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 164
2020 Non-supervisor 2 98 777
2018 Supervisor 0 100 126
2018 Non-supervisor 2 98 699

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 27 73 164
2020 Non-supervisor 18 82 777
2019 Supervisor 22 78 141
2019 Non-supervisor 19 81 798
2018 Supervisor 17 83 126
2018 Non-supervisor 20 80 699

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 23 77 164
2020 Non-supervisor 15 85 777
2019 Supervisor 10 90 141
2019 Non-supervisor 18 82 798
2018 Supervisor 11 89 126
2018 Non-supervisor 17 83 699

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 44 56 164
2020 Non-supervisor 28 72 777
2019 Supervisor 33 67 139
2019 Non-supervisor 28 72 794
2018 Supervisor 29 71 126
2018 Non-supervisor 26 74 699

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 16 84 164
2020 Non-supervisor 18 82 777
2019 Supervisor 19 81 139
2019 Non-supervisor 19 81 794
2018 Supervisor 18 82 126
2018 Non-supervisor 18 82 699

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 4 96 164
2020 Non-supervisor 5 95 777
2019 Supervisor 8 92 139
2019 Non-supervisor 6 94 794
2018 Supervisor 6 94 126
2018 Non-supervisor 4 96 699

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 6 94 164
2020 Non-supervisor 27 73 777
2019 Supervisor 5 95 139
2019 Non-supervisor 26 74 794
2018 Supervisor 12 88 126
2018 Non-supervisor 26 74 699

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 7 93 164
2020 Non-supervisor 8 92 777
2019 Supervisor 5 95 139
2019 Non-supervisor 6 94 794
2018 Supervisor 6 94 126
2018 Non-supervisor 6 94 699

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 164
2020 Non-supervisor 9 91 777
2019 Supervisor 8 92 139
2019 Non-supervisor 8 92 794
2018 Supervisor 8 92 126
2018 Non-supervisor 9 91 699

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 164
2020 Non-supervisor 12 88 777
2019 Supervisor 10 90 139
2019 Non-supervisor 13 87 794
2018 Supervisor 9 91 126
2018 Non-supervisor 12 88 699

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 9 91 164
2020 Non-supervisor 9 91 777
2019 Supervisor 8 92 139
2019 Non-supervisor 10 90 794
2018 Supervisor 8 92 126
2018 Non-supervisor 9 91 699

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 42 58 164
2020 Non-supervisor 45 55 777
2019 Supervisor 47 53 139
2019 Non-supervisor 43 57 794
2018 Supervisor 51 49 126
2018 Non-supervisor 46 54 699

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 3 97 151
2020 Non-supervisor 6 94 716
2019 Supervisor 4 96 119
2019 Non-supervisor 6 94 681
2018 Supervisor 5 95 114
2018 Non-supervisor 7 93 632

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 151
2020 Non-supervisor 10 90 716
2019 Supervisor 12 88 119
2019 Non-supervisor 9 91 681
2018 Supervisor 6 94 114
2018 Non-supervisor 8 92 632

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 5 95 151
2020 Non-supervisor 4 96 716

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 2 98 151
2020 Non-supervisor 3 97 716

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 4 96 119
2019 Non-supervisor 3 97 681

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 6 94 151
2020 Non-supervisor 3 97 716
2019 Supervisor 6 94 119
2019 Non-supervisor 3 97 681

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 11 89 151
2020 Non-supervisor 12 88 716
2019 Supervisor 8 92 119
2019 Non-supervisor 11 89 681
2018 Supervisor 3 97 114
2018 Non-supervisor 10 90 632

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 14 86 151
2020 Non-supervisor 13 87 716
2019 Supervisor 11 89 119
2019 Non-supervisor 12 88 681
2018 Supervisor 11 89 114
2018 Non-supervisor 12 88 632

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 39 61 151
2020 Non-supervisor 32 68 716
2019 Supervisor 40 60 119
2019 Non-supervisor 36 64 681
2018 Supervisor 29 71 114
2018 Non-supervisor 31 69 632

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 13 87 151
2020 Non-supervisor 12 88 716
2019 Supervisor 13 87 119
2019 Non-supervisor 12 88 681
2018 Supervisor 9 91 114
2018 Non-supervisor 12 88 632

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 54 46 151
2020 Non-supervisor 50 50 716
2019 Supervisor 53 47 119
2019 Non-supervisor 49 51 681
2018 Supervisor 48 52 114
2018 Non-supervisor 45 55 632

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 66 34 151
2020 Non-supervisor 67 33 716
2019 Supervisor 73 27 119
2019 Non-supervisor 67 33 681
2018 Supervisor 56 44 114
2018 Non-supervisor 68 32 632

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 6 94 151
2020 Non-supervisor 4 96 716
2019 Supervisor 5 95 119
2019 Non-supervisor 4 96 681
2018 Supervisor 7 93 114
2018 Non-supervisor 4 96 632

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 10 90 151
2020 Non-supervisor 12 88 716
2019 Supervisor 10 90 119
2019 Non-supervisor 11 89 681
2018 Supervisor 16 84 114
2018 Non-supervisor 14 86 632

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 19 29 24 8 7 10 2 55 17 1931
2020 Non-supervisor 13 18 25 10 12 17 4 39 29 6664
2019 Supervisor 18 30 24 8 6 11 2 56 16 1813
2019 Non-supervisor 12 18 27 10 14 15 4 37 29 6747
2018 Supervisor 14 33 28 8 7 8 2 52 17 1555
2018 Non-supervisor 10 19 30 10 15 13 2 35 30 5638
2017 Supervisor 16 31 24 7 6 12 4 57 15 1740
2017 Non-supervisor 10 20 27 9 13 17 5 38 27 6996
2014 Supervisor 20 30 23 6 5 14 3 60 13 2172
2014 Non-supervisor 11 21 27 9 9 20 4 41 23 8690

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 36 20 8 5 3 0 66 14 1923
2020 Non-supervisor 20 26 23 11 12 7 1 50 25 6651
2019 Supervisor 29 38 18 6 5 2 0 69 12 1809
2019 Non-supervisor 20 26 24 10 13 7 1 50 24 6740
2018 Supervisor 24 40 21 8 5 2 0 65 13 1558
2018 Non-supervisor 16 28 26 10 14 5 1 47 26 5631
2017 Supervisor 25 41 19 6 5 4 1 69 11 1743
2017 Non-supervisor 16 27 25 9 12 9 2 49 24 6975
2014 Supervisor 28 37 20 6 4 5 1 69 10 2170
2014 Non-supervisor 17 29 24 9 9 10 1 52 20 8675

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 10 90 1936
2020 Non-supervisor 10 90 6625

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 16 84 1935
2020 Non-supervisor 19 81 6651
2019 Supervisor 16 84 1817
2019 Non-supervisor 23 77 6745
2017 Supervisor 16 84 1741
2017 Non-supervisor 24 76 6985
2014 Supervisor 14 86 2169
2014 Non-supervisor 20 80 8679

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 59 41 284
2020 Non-supervisor 56 44 1143

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 84 16 286
2020 Non-supervisor 77 23 1143
2019 Supervisor 76 24 283
2019 Non-supervisor 78 22 1478
2017 Supervisor 78 22 257
2017 Non-supervisor 74 26 1546
2014 Supervisor 73 27 271
2014 Non-supervisor 74 26 1655

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 38 13 11 3 1 0 73 14 241
2020 Non-supervisor 38 34 11 10 7 0 0 72 17 882
2019 Supervisor 44 35 6 9 4 2 0 80 13 214
2019 Non-supervisor 39 31 9 12 7 0 0 71 19 1125
2017 Supervisor 45 34 3 12 4 0 2 81 16 200
2017 Non-supervisor 37 40 8 9 5 0 1 78 14 1171
2014 Supervisor 50 31 7 10 3 0 0 81 13 199
2014 Non-supervisor 41 35 8 9 6 0 0 77 15 1213

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 35 10 9 5 1 1 75 14 1934
2020 Non-supervisor 30 31 13 11 10 3 2 64 22 6660
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 33 19 16 8 1 0 56 24 1938
2020 Non-supervisor 17 25 16 18 21 2 0 44 40 6655

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 19 36 15 22 8 0 0 55 30 1936
2020 Non-supervisor 20 33 14 19 13 0 0 53 32 6675

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 20 38 17 17 8 0 0 58 25 1931
2020 Non-supervisor 20 30 16 18 15 1 0 51 33 6660

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 44 17 9 4 0 0 69 14 1917
2020 Non-supervisor 21 37 19 13 10 1 0 58 23 6637

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 29 42 16 10 3 0 0 71 13 1926
2020 Non-supervisor 25 32 19 12 10 1 1 58 23 6644

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 54 22 8 1 2 7 6 87 3 1926
2020 Non-supervisor 45 18 11 2 3 15 6 79 7 6644

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 36 15 11 4 1 0 70 15 1926
2020 Non-supervisor 25 33 15 12 11 2 0 60 25 6642

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 34 11 9 6 0 0 74 15 1923
2020 Non-supervisor 33 29 12 11 14 1 0 62 26 6634

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 37 12 9 5 0 0 74 15 1928
2020 Non-supervisor 25 27 15 15 17 0 0 53 33 6645

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 60 40 1940

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 15 31 19 23 12 0 0 46 35 1474

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 46 16 9 4 0 0 71 13 1935
2020 Non-supervisor 20 36 18 14 10 1 0 57 24 6675
2019 Supervisor 23 48 16 9 4 0 0 71 13 1814
2019 Non-supervisor 17 38 19 14 11 2 0 56 25 6740
2018 Supervisor 22 47 17 10 4 0 0 70 13 1555
2018 Non-supervisor 15 40 18 14 12 1 0 55 27 5639
2017 Supervisor 21 46 17 9 6 1 0 68 15 1744
2017 Non-supervisor 14 38 17 14 14 2 0 54 28 6988

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 31 12 13 11 0 0 64 24 1934
2020 Non-supervisor 26 27 13 14 19 1 0 54 33 6659

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 32 16 7 6 2 0 71 13 1929
2020 Non-supervisor 32 26 18 8 12 4 1 60 21 6631

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 16 27 18 20 18 1 0 43 38 1939
2020 Non-supervisor 16 22 15 17 28 1 0 39 46 6663
2019 Supervisor 11 28 20 23 18 0 0 39 41 1817
2019 Non-supervisor 11 21 16 20 30 1 0 32 51 6744
2018 Supervisor 10 28 17 24 20 0 0 39 45 1559
2018 Non-supervisor 9 22 15 20 33 1 0 32 53 5656
2017 Supervisor 8 29 19 22 21 1 0 37 44 1744
2017 Non-supervisor 7 22 15 20 34 1 0 30 54 6987

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 19 48 15 14 4 0 0 67 18 1938
2019 Supervisor 16 48 16 13 6 1 1 65 19 1812

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 19 30 25 13 13 0 0 49 25 1940
2020 Non-supervisor 15 21 26 18 20 0 0 36 38 6679

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 20 26 22 14 18 0 0 46 32 1932
2020 Non-supervisor 20 23 22 15 20 0 0 43 35 6662
2019 Supervisor 11 22 21 16 29 0 0 33 45 1814
2019 Non-supervisor 15 20 20 16 27 0 1 36 43 6762
2018 Supervisor 12 18 21 16 32 0 0 31 48 1562
2018 Non-supervisor 12 17 20 17 33 0 1 29 51 5658
2017 Supervisor 13 20 18 17 31 0 1 33 49 1743
2017 Non-supervisor 14 17 16 17 34 1 1 31 52 6990

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 10 20 27 23 19 0 0 31 42 1938
2020 Non-supervisor 22 28 26 13 11 0 1 50 24 6662
2019 Supervisor 7 21 28 24 19 0 0 28 43 1818
2019 Non-supervisor 21 29 25 13 11 0 1 50 24 6766
2018 Supervisor 6 17 31 25 20 0 0 23 45 1564
2018 Non-supervisor 18 28 28 14 10 0 1 47 24 5654
2017 Supervisor 8 20 28 24 19 0 0 28 43 1740
2017 Non-supervisor 19 27 26 14 11 0 2 47 26 6974

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 16 30 27 16 11 0 1 46 27 1937
2020 Non-supervisor 33 30 20 8 7 0 2 65 15 6645
2019 Supervisor 12 31 31 15 12 0 0 43 27 1803
2019 Non-supervisor 29 31 20 9 7 0 3 62 17 6711
2018 Supervisor 9 27 33 19 11 0 0 37 30 1548
2018 Non-supervisor 25 31 23 11 7 1 2 57 19 5614
2017 Supervisor 11 30 28 18 12 0 0 42 30 1737
2017 Non-supervisor 26 29 22 11 8 1 4 58 19 6967

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 11 21 25 23 20 0 0 32 43 1931
2020 Non-supervisor 20 22 21 16 19 0 1 43 35 6649
2019 Supervisor 7 18 24 23 27 0 0 25 50 1807
2019 Non-supervisor 16 21 21 17 23 0 1 38 41 6739
2018 Supervisor 7 17 23 25 28 0 0 23 53 1556
2018 Non-supervisor 14 21 22 18 23 0 1 36 41 5636
2017 Supervisor 9 21 26 21 23 0 1 30 44 1740
2017 Non-supervisor 17 22 23 17 18 1 2 40 36 6980

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 30 25 19 13 10 0 2 57 24 1927
2020 Non-supervisor 42 22 13 9 10 0 4 67 19 6627
2019 Supervisor 29 28 19 12 9 0 3 59 21 1812
2019 Non-supervisor 42 22 14 7 10 1 5 68 18 6732
2018 Supervisor 28 27 22 11 8 0 4 57 20 1559
2018 Non-supervisor 40 23 15 7 8 0 6 67 17 5628
2017 Supervisor 28 30 19 10 7 0 5 61 18 1741
2017 Non-supervisor 40 24 14 7 6 1 8 71 14 6967

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 21 26 24 16 13 0 0 47 29 1937
2020 Non-supervisor 27 26 20 13 13 0 1 53 26 6651
2019 Supervisor 20 30 24 13 12 0 1 51 25 1809
2019 Non-supervisor 28 26 21 10 13 0 1 55 24 6743
2018 Supervisor 16 28 27 15 14 0 0 45 29 1555
2018 Non-supervisor 24 24 24 13 14 0 1 48 28 5641
2017 Supervisor 17 30 28 14 10 0 0 47 25 1738
2017 Non-supervisor 23 29 23 13 11 0 1 52 24 6964

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 25 22 12 11 0 3 54 24 1933
2020 Non-supervisor 26 23 20 12 14 0 5 52 27 6658

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 21 34 26 12 6 0 0 55 19 1928
2020 Non-supervisor 23 28 21 14 11 1 1 52 26 6644
2019 Supervisor 18 39 27 11 6 0 0 57 16 1810
2019 Non-supervisor 22 29 23 13 12 1 1 51 26 6745
2018 Supervisor 14 34 31 13 7 1 0 49 20 1553
2018 Non-supervisor 18 28 25 14 14 1 1 47 28 5647
2017 Supervisor 18 35 25 13 8 0 0 53 21 1736
2017 Non-supervisor 19 27 25 16 11 1 1 47 28 6956

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 11 28 27 21 12 0 0 40 33 1924
2020 Non-supervisor 20 26 23 15 15 1 1 46 31 6634
2019 Supervisor 11 31 31 16 11 0 0 42 26 1806
2019 Non-supervisor 19 28 23 15 13 1 1 47 29 6742
2018 Supervisor 10 30 29 20 12 0 0 40 31 1555
2018 Non-supervisor 16 27 26 16 15 1 1 43 31 5646
2017 Supervisor 10 30 29 19 12 0 0 40 31 1738
2017 Non-supervisor 17 27 24 17 13 1 1 45 30 6960

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 20 32 25 13 9 0 0 52 22 1930
2020 Non-supervisor 25 26 21 13 14 0 1 52 27 6630
2019 Supervisor 21 35 27 10 6 0 0 57 16 1805
2019 Non-supervisor 24 28 21 12 13 1 1 53 25 6728
2018 Supervisor 16 35 27 14 7 0 0 51 22 1551
2018 Non-supervisor 20 28 23 14 13 0 1 49 27 5630
2017 Supervisor 19 35 23 13 9 0 0 55 22 1737
2017 Non-supervisor 22 28 21 15 12 1 1 51 27 6961

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 27 18 13 10 0 0 59 23 1928
2020 Non-supervisor 30 23 16 12 17 0 1 54 30 6629
2019 Supervisor 32 31 19 9 9 0 0 63 18 1804
2019 Non-supervisor 29 24 19 12 16 1 1 53 28 6736

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 26 31 23 13 7 0 1 58 19 1930
2020 Non-supervisor 31 27 20 10 10 0 1 59 21 6644

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 14 28 28 17 13 0 0 42 30 1925
2020 Non-supervisor 28 30 20 11 9 1 1 59 21 6636
2019 Supervisor 18 31 26 15 9 0 0 49 24 1805
2019 Non-supervisor 29 31 21 10 8 1 1 60 18 6712
2018 Supervisor 14 28 28 18 12 0 0 42 30 1547
2018 Non-supervisor 25 33 22 11 9 0 1 58 20 5621
2017 Supervisor 14 31 25 18 12 0 0 45 30 1736
2017 Non-supervisor 25 31 21 11 8 1 2 58 20 6937

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 30 18 9 5 0 1 68 13 1924
2020 Non-supervisor 31 26 22 12 9 0 1 57 21 6614
2019 Supervisor 40 30 17 7 6 0 1 71 12 1803
2019 Non-supervisor 34 26 20 9 11 0 1 60 20 6724
2018 Supervisor 37 31 18 9 4 0 1 69 13 1546
2018 Non-supervisor 33 27 19 10 10 0 1 60 20 5617
2017 Supervisor 42 28 17 8 4 0 1 71 12 1741
2017 Non-supervisor 32 27 20 11 8 0 1 60 20 6989

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 36 36 17 6 4 0 1 73 10 1923
2020 Non-supervisor 36 31 18 8 6 0 1 68 14 6622

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 64 22 7 2 2 0 3 89 4 1924
2020 Non-supervisor 55 21 11 4 5 1 4 79 10 6631
2019 Supervisor 66 16 6 3 3 0 4 87 7 1798
2019 Non-supervisor 56 18 9 4 7 1 5 79 11 6707
2018 Supervisor 60 22 9 4 2 0 3 85 6 1549
2018 Non-supervisor 52 21 11 5 7 1 3 76 12 5626

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 62 17 9 5 6 0 1 80 11 1926
2020 Non-supervisor 57 16 10 6 9 1 1 75 15 6617
2019 Supervisor 57 20 11 5 6 0 1 78 11 1805
2019 Non-supervisor 51 18 12 7 9 1 1 71 17 6740
2018 Supervisor 49 23 13 6 7 0 1 73 14 1552
2018 Non-supervisor 44 20 15 8 11 1 2 66 19 5636
2017 Supervisor 53 23 11 6 4 0 1 77 11 1740
2017 Non-supervisor 47 21 12 8 9 1 2 70 18 6988

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 29 13 5 3 0 0 79 9 1927
2020 Non-supervisor 49 27 12 5 5 0 1 77 11 6612
2019 Supervisor 40 35 16 5 2 0 1 76 8 1795
2019 Non-supervisor 42 32 14 6 6 0 1 74 12 6720
2018 Supervisor 39 33 18 5 4 0 1 73 9 1554
2018 Non-supervisor 36 32 16 8 7 0 1 68 15 5640
2017 Supervisor 40 34 16 5 4 0 1 75 9 1737
2017 Non-supervisor 36 33 15 8 6 0 1 70 14 6984

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 53 23 11 6 7 0 0 76 13 1925
2020 Non-supervisor 47 20 12 8 11 0 1 68 19 6618
2019 Supervisor 48 26 13 6 6 0 1 75 12 1798
2019 Non-supervisor 43 22 14 8 11 0 1 66 20 6710
2018 Supervisor 41 27 16 7 8 0 0 69 15 1551
2018 Non-supervisor 35 24 16 10 14 0 1 60 24 5623
2017 Supervisor 45 27 13 8 6 0 0 72 15 1742
2017 Non-supervisor 39 24 15 10 10 0 1 64 21 6981

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 36 32 19 7 4 0 1 69 12 1929
2020 Non-supervisor 59 9 3 1 1 0 26 93 3 6618
2019 Supervisor 29 34 23 8 5 0 1 64 13 1795
2019 Non-supervisor 56 9 4 1 1 1 27 91 4 6676
2018 Supervisor 28 33 23 9 6 0 0 61 16 1543
2018 Non-supervisor 51 11 4 2 1 0 31 90 4 5585
2017 Supervisor 32 36 20 8 5 0 1 68 12 1740
2017 Non-supervisor 49 12 5 2 2 1 30 88 5 6970

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 60 26 9 3 1 0 1 87 4 1938
2020 Non-supervisor 58 22 9 4 3 1 3 84 7 6660
2019 Supervisor 60 26 8 3 1 0 1 88 4 1790
2019 Non-supervisor 58 21 9 3 3 1 5 85 6 6708
2018 Supervisor 61 23 10 2 2 0 2 86 4 1549
2018 Non-supervisor 54 23 11 3 3 0 7 82 6 5604
2017 Supervisor 61 25 8 2 2 0 2 88 4 1726
2017 Non-supervisor 53 23 9 3 2 1 8 84 6 6933

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 78 13 4 2 1 0 1 93 3 1939
2020 Non-supervisor 67 15 7 4 5 0 2 85 9 6677
2019 Supervisor 78 14 3 2 2 0 2 94 3 1803
2019 Non-supervisor 67 14 6 3 5 1 3 85 9 6723
2018 Supervisor 75 15 4 2 2 0 2 92 4 1554
2018 Non-supervisor 62 16 7 4 6 0 5 83 10 5630
2017 Supervisor 75 16 4 2 2 0 2 92 3 1743
2017 Non-supervisor 60 17 7 4 5 1 5 82 10 6991

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 31 13 4 1 0 1 82 5 1936
2020 Non-supervisor 46 29 14 6 4 0 1 76 9 6657
2019 Supervisor 55 29 11 2 1 0 1 85 4 1793
2019 Non-supervisor 50 29 13 4 2 0 2 81 6 6705
2018 Supervisor 51 31 12 4 2 0 1 83 5 1552
2018 Non-supervisor 45 30 15 5 3 0 2 77 8 5609
2017 Supervisor 51 31 12 3 2 0 1 83 4 1741
2017 Non-supervisor 45 31 14 4 3 0 3 79 7 6985

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 19 36 27 9 8 0 0 55 18 1932
2020 Non-supervisor 18 32 27 13 9 0 0 51 22 6659

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 7 22 38 22 10 0 0 30 33 1933
2020 Non-supervisor 9 27 34 19 10 0 0 37 29 6668
2019 Supervisor 7 22 42 22 7 0 0 29 29 1819
2019 Non-supervisor 11 27 35 16 10 0 0 38 27 6761
2018 Supervisor 5 18 44 23 10 0 0 23 33 1563
2018 Non-supervisor 8 25 36 19 11 0 0 33 31 5650
2017 Supervisor 5 19 41 22 13 1 0 23 35 1743
2017 Non-supervisor 8 23 39 18 12 0 0 30 30 6999

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 20 30 34 12 4 0 0 15 51 1929
2020 Non-supervisor 17 25 36 16 6 0 0 22 42 6640
2019 Supervisor 16 29 38 13 4 0 0 16 45 1798
2019 Non-supervisor 17 24 36 16 7 0 0 23 41 6689
2018 Supervisor 18 30 36 13 3 0 0 16 49 1543
2018 Non-supervisor 18 26 37 14 6 0 0 20 43 5619
2017 Supervisor 14 32 38 11 5 0 0 16 46 1743
2017 Non-supervisor 14 26 39 14 6 0 0 21 40 6967
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 53 35 13 0 40 60 1940
2020 Non-supervisor 42 38 19 1 47 53 6686

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 19 81 1038
2020 Non-supervisor 30 70 2910

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 20 17 12 15 1 3 55 28 1935
2020 Non-supervisor 29 16 15 12 17 2 8 51 32 6656
2019 Supervisor 26 18 18 12 20 1 4 46 34 1771
2019 Non-supervisor 25 14 17 13 23 1 6 43 40 6624
2018 Supervisor 29 16 16 14 20 1 5 48 36 1553
2018 Non-supervisor 26 13 15 13 27 1 6 42 42 5644

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 4 14 16 20 44 1 2 18 66 1040
2020 Non-supervisor 6 15 16 19 39 1 4 22 60 2915

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 3 10 11 22 54 0 1 13 77 1039
2020 Non-supervisor 4 13 13 20 48 1 1 17 69 2918
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