2020 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 24 37 15 10 13 0 0 62 23 930
2020 Non-visible minority 27 36 14 11 12 0 0 63 23 7591
2019 Visible minority 27 34 15 9 15 0 0 61 24 880
2019 Non-visible minority 26 37 14 10 13 0 0 63 22 7578
2018 Visible minority 24 35 14 10 16 0 0 60 27 708
2018 Non-visible minority 24 38 14 12 13 0 0 61 25 6417
2017 Visible minority 23 39 13 9 16 0 0 62 25 859
2017 Non-visible minority 23 42 13 10 12 0 0 65 22 7811
2014 Visible minority 24 40 16 9 10 0 0 65 19 1034
2014 Non-visible minority 23 42 15 11 9 0 0 66 20 9784

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 18 31 16 14 21 0 0 49 35 926
2020 Non-visible minority 20 31 15 15 19 0 0 51 34 7583
2019 Visible minority 20 27 17 14 21 0 0 47 35 879
2019 Non-visible minority 19 30 16 16 18 0 0 50 34 7556
2018 Visible minority 18 28 16 12 26 0 0 47 38 712
2018 Non-visible minority 16 31 16 16 21 0 0 47 37 6415
2017 Visible minority 15 27 17 15 26 1 0 42 41 857
2017 Non-visible minority 16 30 16 16 22 0 0 46 38 7797

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 44 33 13 4 6 0 0 77 10 921
2020 Non-visible minority 44 34 11 5 6 0 0 78 11 7553
2019 Visible minority 45 30 13 4 7 0 0 76 11 876
2019 Non-visible minority 42 36 12 5 6 0 0 78 10 7524
2018 Visible minority 46 30 12 5 6 0 0 77 11 708
2018 Non-visible minority 41 38 12 5 5 0 0 79 10 6387
2017 Visible minority 46 34 9 5 5 0 0 80 11 856
2017 Non-visible minority 44 37 11 4 4 0 0 81 8 7786
2014 Visible minority 55 30 9 4 2 0 0 85 6 1032
2014 Non-visible minority 52 32 10 3 3 0 0 84 6 9769

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 37 15 8 5 1 0 73 12 930
2020 Non-visible minority 34 39 13 8 6 0 0 74 13 7581
2019 Visible minority 40 33 15 6 6 0 0 73 12 880
2019 Non-visible minority 33 41 14 7 5 0 0 74 12 7569
2018 Visible minority 35 36 15 7 7 0 0 71 14 712
2018 Non-visible minority 31 40 15 8 6 0 0 72 13 6423
2017 Visible minority 31 42 13 7 8 0 0 72 14 853
2017 Non-visible minority 31 43 13 7 6 0 0 74 13 7767
2014 Visible minority 35 42 13 5 4 0 0 78 9 1034
2014 Non-visible minority 34 43 12 6 4 0 0 78 10 9767

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 21 29 19 12 19 1 0 50 31 931
2020 Non-visible minority 21 27 19 14 17 0 0 49 32 7575
2019 Visible minority 23 26 19 14 18 0 0 49 32 880
2019 Non-visible minority 19 27 20 15 19 1 0 46 33 7581
2018 Visible minority 20 22 21 12 24 1 0 43 37 712
2018 Non-visible minority 16 26 21 16 20 0 0 42 37 6406
2017 Visible minority 16 27 20 14 22 1 0 44 36 854
2017 Non-visible minority 16 27 21 17 19 0 0 43 36 7797
2014 Visible minority 21 30 20 14 14 1 0 52 28 1036
2014 Non-visible minority 16 33 21 17 14 1 0 49 30 9790

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 20 31 20 11 17 1 0 51 28 924
2020 Non-visible minority 22 30 19 15 14 0 0 52 29 7550
2019 Visible minority 23 28 19 12 18 0 0 51 30 874
2019 Non-visible minority 20 30 19 15 15 0 0 50 30 7549
2018 Visible minority 20 25 19 14 22 1 0 45 36 708
2018 Non-visible minority 16 30 21 16 17 0 0 46 33 6380
2017 Visible minority 16 29 21 16 17 1 0 45 33 856
2017 Non-visible minority 16 31 20 17 16 0 0 47 33 7792
2014 Visible minority 20 32 19 15 12 1 0 53 28 1036
2014 Non-visible minority 16 34 21 16 12 0 0 50 29 9781

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 19 23 22 13 19 5 0 44 33 933
2020 Non-visible minority 24 23 20 14 15 3 1 50 30 7580
2019 Visible minority 21 21 20 13 21 3 0 43 36 879
2019 Non-visible minority 22 23 20 14 16 3 1 47 32 7579
2018 Visible minority 19 20 19 14 25 2 0 40 40 708
2018 Non-visible minority 19 22 21 16 18 2 0 42 36 6418
2017 Visible minority 16 23 19 14 22 5 1 41 38 851
2017 Non-visible minority 19 24 21 15 17 4 1 45 33 7794
2014 Visible minority 19 23 21 12 20 4 1 44 33 1035
2014 Non-visible minority 20 25 21 15 14 4 1 47 31 9790
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 26 20 5 9 1 4 63 15 927
2020 Non-visible minority 37 29 19 6 6 1 3 69 12 7589
2019 Visible minority 34 26 20 5 10 1 3 63 16 882
2019 Non-visible minority 35 31 19 6 6 1 2 68 12 7592

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 31 14 8 11 1 1 67 20 926
2020 Non-visible minority 36 30 14 10 10 0 0 66 20 7591
2019 Visible minority 36 30 14 8 11 1 1 67 19 876
2019 Non-visible minority 33 32 14 11 9 1 0 65 20 7543
2018 Visible minority 28 34 16 10 11 1 0 63 21 710
2018 Non-visible minority 29 32 15 12 11 0 0 62 23 6399
2017 Visible minority 30 35 13 9 12 0 1 66 22 857
2017 Non-visible minority 30 33 14 12 10 1 0 63 22 7801
2014 Visible minority 30 35 15 10 9 1 0 66 19 1034
2014 Non-visible minority 29 35 15 12 8 1 0 64 21 9789

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 28 13 7 11 2 2 68 19 933
2020 Non-visible minority 40 27 15 8 8 0 1 68 17 7602
2019 Visible minority 39 30 14 7 10 0 0 69 17 879
2019 Non-visible minority 38 31 14 9 8 0 0 69 17 7582
2018 Visible minority 32 30 16 8 13 0 0 63 21 711
2018 Non-visible minority 33 29 16 10 11 0 0 62 21 6406
2017 Visible minority 33 30 16 8 12 0 1 64 20 860
2017 Non-visible minority 35 29 15 9 11 1 0 65 20 7786
2014 Visible minority 34 31 17 7 9 2 0 66 16 1034
2014 Non-visible minority 34 32 16 9 8 1 0 67 17 9778

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 24 24 16 11 20 4 0 51 32 932
2020 Non-visible minority 23 26 16 14 17 3 0 51 32 7607
2019 Visible minority 22 25 17 10 22 3 0 48 34 883
2019 Non-visible minority 19 28 17 14 19 3 0 49 34 7573
2018 Visible minority 17 27 14 10 29 3 0 45 40 714
2018 Non-visible minority 15 26 17 16 23 3 0 43 39 6429
2017 Visible minority 14 26 19 12 24 4 1 42 38 859
2017 Non-visible minority 15 27 18 16 20 3 0 44 38 7806
2014 Visible minority 17 25 18 15 20 5 0 44 36 1034
2014 Non-visible minority 15 30 19 16 15 4 0 47 33 9780

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 23 25 15 12 22 2 0 49 35 930
2020 Non-visible minority 21 25 16 16 21 1 0 47 37 7588
2019 Visible minority 21 24 18 11 24 2 0 47 35 880
2019 Non-visible minority 17 27 17 16 22 1 0 45 39 7556
2018 Visible minority 18 23 16 11 31 2 0 42 43 712
2018 Non-visible minority 14 24 17 18 26 1 0 38 44 6422
2017 Visible minority 14 24 18 15 27 3 0 39 43 856
2017 Non-visible minority 13 25 17 19 24 1 0 39 43 7801
2014 Visible minority 17 25 19 15 22 2 0 42 38 1035
2014 Non-visible minority 13 27 20 19 19 2 0 41 39 9782

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 17 25 17 15 22 3 0 43 39 926
2020 Non-visible minority 16 25 18 18 21 2 0 41 40 7583
2019 Visible minority 17 23 20 13 23 3 0 42 38 874
2019 Non-visible minority 13 25 19 18 23 2 0 38 42 7537
2018 Visible minority 12 23 21 11 30 3 0 36 42 711
2018 Non-visible minority 10 21 20 21 26 2 0 32 48 6410
2017 Visible minority 11 20 20 18 26 4 0 33 46 857
2017 Non-visible minority 10 23 20 21 24 2 0 33 46 7792
2014 Visible minority 11 25 20 16 23 4 0 38 41 1033
2014 Non-visible minority 9 24 21 23 20 2 0 34 45 9783

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 16 29 15 16 23 2 0 46 39 930
2020 Non-visible minority 14 25 15 19 25 1 0 40 44 7597
2019 Visible minority 17 25 17 14 25 2 0 43 40 880
2019 Non-visible minority 12 25 17 19 27 1 0 37 46 7544
2018 Visible minority 13 24 15 14 33 1 0 38 47 709
2018 Non-visible minority 9 22 17 21 30 1 0 31 51 6410
2017 Visible minority 11 24 18 14 30 3 0 37 45 859
2017 Non-visible minority 9 23 16 21 28 2 0 33 50 7794
2014 Visible minority 13 23 19 18 25 2 0 37 44 1036
2014 Non-visible minority 9 25 19 22 24 2 0 34 47 9779
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 17 26 18 16 22 0 0 44 38 931
2020 Non-visible minority 19 30 15 16 19 0 0 50 35 7592
2019 Visible minority 19 28 15 16 22 0 0 47 38 879
2019 Non-visible minority 17 31 16 17 19 0 0 49 36 7565
2018 Visible minority 17 25 16 12 28 1 0 43 41 709
2018 Non-visible minority 15 27 16 17 24 0 0 43 41 6416
2017 Visible minority 13 26 18 16 27 0 0 39 43 856
2017 Non-visible minority 15 29 16 18 22 0 0 43 41 7804
2014 Visible minority 14 28 19 16 22 0 0 42 38 1036
2014 Non-visible minority 14 30 18 20 18 0 0 44 38 9779

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 25 39 15 12 8 0 0 64 20 924
2020 Non-visible minority 24 40 15 13 7 0 0 64 20 7562
2019 Visible minority 25 40 15 13 7 0 0 65 20 873
2019 Non-visible minority 21 41 16 14 7 0 0 63 21 7534
2018 Visible minority 23 36 18 10 12 0 0 60 22 711
2018 Non-visible minority 20 41 16 14 9 0 0 61 23 6428
2017 Visible minority 21 40 16 13 10 0 0 61 23 859
2017 Non-visible minority 21 40 16 14 9 0 0 61 23 7800

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 30 13 9 11 1 1 65 21 929
2020 Non-visible minority 34 29 15 11 10 0 0 64 21 7587
2019 Visible minority 34 30 15 9 12 1 0 64 21 877
2019 Non-visible minority 32 31 16 10 10 0 0 63 21 7576
2018 Visible minority 27 33 15 11 14 0 0 60 24 711
2018 Non-visible minority 26 33 15 12 12 0 0 60 25 6412
2017 Visible minority 23 37 16 10 13 1 1 61 23 857
2017 Non-visible minority 26 33 15 13 12 0 0 60 25 7809
2014 Visible minority 27 34 16 12 10 1 0 62 22 1036
2014 Non-visible minority 26 35 16 12 9 0 0 62 22 9785

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 20 39 14 16 11 0 0 59 27 921
2020 Non-visible minority 19 38 14 18 10 0 0 58 28 7577
2019 Visible minority 20 39 13 17 12 0 0 59 28 883
2019 Non-visible minority 17 41 12 19 11 0 0 58 30 7569
2018 Visible minority 18 41 10 16 15 0 0 59 31 711
2018 Non-visible minority 13 47 11 19 10 0 0 60 29 6444
2017 Visible minority 15 35 14 18 18 0 0 50 36 858
2017 Non-visible minority 14 38 13 20 14 0 0 53 35 7808
2014 Visible minority 16 37 12 20 14 0 0 53 35 1037
2014 Non-visible minority 14 38 14 21 13 0 0 52 34 9777

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 27 15 7 10 2 2 66 18 928
2020 Non-visible minority 40 25 16 8 8 1 1 67 16 7579

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 15 26 21 15 20 2 0 42 36 930
2020 Non-visible minority 17 27 20 16 18 2 0 45 35 7585
2019 Visible minority 17 25 17 14 24 3 0 43 39 878
2019 Non-visible minority 15 26 19 17 21 2 0 42 38 7571
2018 Visible minority 15 22 18 16 27 2 0 38 44 710
2018 Non-visible minority 11 25 19 20 23 1 0 37 44 6414
2017 Visible minority 14 26 17 15 25 2 1 41 41 855
2017 Non-visible minority 13 26 19 20 20 2 0 40 40 7798
2014 Visible minority 16 23 19 16 22 4 0 41 39 1035
2014 Non-visible minority 12 27 21 20 18 2 0 40 39 9783

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 15 25 19 14 24 3 1 42 39 932
2020 Non-visible minority 18 28 17 15 18 2 2 48 34 7597
2019 Visible minority 19 25 16 11 25 3 1 45 38 881
2019 Non-visible minority 16 28 17 14 21 1 2 46 36 7580
2018 Visible minority 16 23 18 14 26 2 1 40 42 708
2018 Non-visible minority 14 28 17 16 22 1 1 43 39 6417
2017 Visible minority 14 26 17 13 27 2 1 41 41 858
2017 Non-visible minority 15 27 17 17 21 2 2 43 39 7794
2014 Visible minority 14 25 18 15 24 4 1 41 40 1035
2014 Non-visible minority 14 29 17 17 20 2 2 44 38 9780

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 21 19 8 8 2 4 63 17 931
2020 Non-visible minority 43 22 16 8 6 1 4 69 14 7603
2019 Visible minority 39 24 17 7 7 2 4 67 15 877
2019 Non-visible minority 41 25 17 7 5 1 4 69 13 7573

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 24 22 10 10 3 3 55 22 931
2020 Non-visible minority 36 23 18 10 8 1 4 61 20 7589
2019 Visible minority 29 23 17 13 12 2 3 55 26 878
2019 Non-visible minority 33 23 19 10 9 2 4 60 20 7566

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 14 14 8 14 5 2 61 24 928
2020 Non-visible minority 64 12 8 5 5 2 4 81 11 7569
2019 Visible minority 42 16 15 7 12 5 3 63 20 877
2019 Non-visible minority 61 12 8 4 6 3 5 79 12 7532

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 48 16 10 6 8 4 8 73 16 933
2020 Non-visible minority 63 13 7 4 4 2 7 84 8 7563
2019 Visible minority 55 13 10 4 6 3 8 77 12 878
2019 Non-visible minority 64 10 6 3 5 3 8 84 9 7537

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 19 32 16 17 17 0 0 51 34 928
2020 Non-visible minority 20 34 15 15 15 0 0 54 31 7575
2019 Visible minority 21 31 17 14 17 0 0 52 31 871
2019 Non-visible minority 18 33 15 16 17 0 0 52 33 7538
2018 Visible minority 16 29 15 16 22 0 0 46 39 710
2018 Non-visible minority 16 34 14 17 18 0 0 50 36 6416
2017 Visible minority 16 29 16 19 21 0 0 45 39 856
2017 Non-visible minority 17 35 14 17 17 0 0 52 34 7777
2014 Visible minority 15 30 16 22 17 0 0 45 39 1035
2014 Non-visible minority 13 34 15 21 17 0 0 47 38 9779

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 21 28 20 13 18 1 0 49 31 924
2020 Non-visible minority 24 30 17 13 16 0 0 54 29 7589
2019 Visible minority 23 26 18 12 20 0 0 50 32 876
2019 Non-visible minority 22 30 18 13 16 0 0 52 30 7555
2018 Visible minority 18 26 16 16 23 0 0 45 39 708
2018 Non-visible minority 19 30 18 15 18 0 0 49 33 6385
2017 Visible minority 17 29 18 16 20 0 0 46 36 854
2017 Non-visible minority 20 30 16 16 17 0 0 50 33 7777
2014 Visible minority 16 31 18 17 17 0 0 47 34 1033
2014 Non-visible minority 18 32 18 17 15 0 0 50 31 9785

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 20 33 20 14 13 1 0 54 27 925
2020 Non-visible minority 21 33 18 15 12 0 0 54 28 7494
2019 Visible minority 22 29 19 14 15 0 0 52 29 865
2019 Non-visible minority 18 34 19 16 12 0 0 53 28 7470
2018 Visible minority 19 27 16 15 23 0 0 46 38 708
2018 Non-visible minority 17 30 19 17 17 0 0 47 34 6402
2017 Visible minority 15 31 17 18 18 0 0 46 36 853
2017 Non-visible minority 18 31 19 17 15 0 0 49 32 7777
2014 Visible minority 18 31 20 16 14 0 1 49 31 1035
2014 Non-visible minority 17 33 21 17 12 0 0 50 29 9779

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 12 31 19 15 17 6 1 46 34 929
2020 Non-visible minority 16 34 19 16 13 2 0 51 29 7592
2019 Visible minority 14 27 23 13 17 4 1 43 33 882
2019 Non-visible minority 13 33 21 16 14 2 0 47 31 7588
2018 Visible minority 13 24 21 15 23 3 0 38 40 708
2018 Non-visible minority 12 29 24 15 18 2 0 41 34 6417
2017 Visible minority 11 25 24 14 21 5 1 38 37 857
2017 Non-visible minority 13 29 22 16 17 3 0 43 34 7800

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 25 31 13 17 14 0 0 56 30 929
2020 Non-visible minority 29 30 15 13 12 0 0 60 25 7590
2019 Visible minority 28 27 14 13 16 1 1 56 30 880
2019 Non-visible minority 28 33 15 12 12 0 0 61 24 7577
2018 Visible minority 25 29 14 15 17 1 0 54 32 710
2018 Non-visible minority 25 33 15 13 12 0 0 59 26 6422
2017 Visible minority 21 30 15 16 18 0 0 52 34 855
2017 Non-visible minority 25 32 14 14 14 0 1 58 28 7797
2014 Visible minority 21 32 16 14 16 1 1 54 30 1034
2014 Non-visible minority 23 33 16 14 12 0 0 57 27 9774

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 33 20 7 5 0 0 68 12 921
2020 Non-visible minority 33 34 19 8 5 0 1 68 12 7541
2019 Visible minority 33 32 21 7 6 0 1 66 13 877
2019 Non-visible minority 30 32 22 9 6 0 1 63 15 7516
2018 Visible minority 31 34 19 9 6 0 1 66 14 710
2018 Non-visible minority 30 33 20 9 6 0 2 64 15 6440
2017 Visible minority 33 34 17 10 4 0 2 69 14 860
2017 Non-visible minority 31 37 19 8 4 0 2 69 12 7808
2014 Visible minority 28 37 22 7 4 0 1 66 12 1035
2014 Non-visible minority 28 36 22 8 5 0 1 65 13 9778

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 34 66 930
2020 Non-visible minority 32 68 7603

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 31 18 13 6 11 3 18 62 22 932
2020 Non-visible minority 33 17 13 5 9 4 18 64 19 7603

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Visible minority 23 37 40 933
2020 Non-visible minority 18 49 34 7609
2019 Visible minority 19 41 41 882
2019 Non-visible minority 19 47 35 7593
2018 Visible minority 22 44 35 716
2018 Non-visible minority 18 46 35 6446
2017 Visible minority 23 40 37 859
2017 Non-visible minority 18 50 32 7805
2014 Visible minority 22 43 36 1037
2014 Non-visible minority 18 51 31 9785

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Visible minority 7 34 41 6 6 7 230
2020 Non-visible minority 24 31 24 7 5 8 1417
2019 Visible minority 12 30 36 8 8 6 182
2019 Non-visible minority 22 32 22 9 7 8 1519
2018 Visible minority 10 28 41 11 5 6 172
2018 Non-visible minority 23 32 21 11 5 8 1300
2017 Visible minority 10 28 34 15 4 8 204
2017 Non-visible minority 25 31 21 11 5 6 1503
2014 Visible minority 9 29 34 17 9999 11 251
2014 Non-visible minority 25 30 21 13 9999 11 1882
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 34 15 6 9 0 0 70 15 924
2020 Non-visible minority 33 38 13 8 7 0 0 72 15 7554
2019 Visible minority 35 37 12 8 8 0 0 72 16 879
2019 Non-visible minority 30 38 15 9 8 0 0 68 17 7542
2018 Visible minority 34 35 15 7 9 0 0 69 16 711
2018 Non-visible minority 29 41 14 8 7 0 0 71 15 6424
2017 Visible minority 29 38 13 9 10 1 0 68 19 858
2017 Non-visible minority 28 39 15 9 9 0 0 67 18 7790
2014 Visible minority 34 34 16 8 8 1 0 69 15 1034
2014 Non-visible minority 26 41 17 9 7 1 0 67 16 9782

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 21 36 19 11 11 2 0 59 22 931
2020 Non-visible minority 20 37 20 13 10 1 0 57 23 7601
2019 Visible minority 23 35 20 10 11 1 0 59 21 882
2019 Non-visible minority 18 37 21 13 10 1 0 56 23 7572
2018 Visible minority 20 34 15 11 18 1 0 55 30 711
2018 Non-visible minority 15 38 21 15 11 1 0 53 26 6412
2017 Visible minority 18 36 19 10 16 1 0 55 26 860
2017 Non-visible minority 16 37 21 14 11 1 0 54 26 7791
2014 Visible minority 22 34 20 11 11 1 1 57 23 1037
2014 Non-visible minority 16 37 22 14 10 1 0 54 24 9785

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 20 26 30 15 6 1 1 22 47 928
2020 Non-visible minority 18 32 31 14 5 1 1 19 50 7599
2019 Visible minority 17 29 32 12 6 1 2 19 48 882
2019 Non-visible minority 17 30 34 13 5 1 1 19 47 7585
2018 Visible minority 20 29 30 14 5 1 2 19 50 711
2018 Non-visible minority 16 32 34 13 4 0 1 17 48 6429
2017 Visible minority 17 31 30 11 6 1 4 17 51 853
2017 Non-visible minority 17 30 33 12 5 1 2 18 48 7772
2014 Visible minority 13 31 36 11 5 1 3 17 46 1033
2014 Non-visible minority 14 33 35 12 5 1 1 17 48 9764

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 20 20 25 19 11 2 2 31 42 927
2020 Non-visible minority 17 24 29 18 9 1 1 28 42 7570
2019 Visible minority 20 25 25 14 11 2 3 26 48 878
2019 Non-visible minority 21 27 28 15 7 1 1 22 49 7568
2018 Visible minority 25 25 22 15 7 2 2 24 53 713
2018 Non-visible minority 22 30 28 13 6 1 1 20 52 6407
2017 Visible minority 21 23 29 12 7 3 5 21 48 852
2017 Non-visible minority 20 27 28 14 7 1 2 22 49 7761
2014 Visible minority 16 25 30 16 7 3 3 24 44 1032
2014 Non-visible minority 18 29 30 14 6 2 1 21 48 9766

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 20 23 28 14 9 3 3 24 46 924
2020 Non-visible minority 18 27 29 17 7 2 2 24 46 7576
2019 Visible minority 18 26 29 14 6 3 3 21 48 879
2019 Non-visible minority 20 27 28 15 6 2 2 22 49 7559
2018 Visible minority 26 23 26 13 6 3 3 21 52 711
2018 Non-visible minority 21 29 29 12 5 2 2 18 52 6401
2017 Visible minority 24 25 26 12 5 3 5 19 53 852
2017 Non-visible minority 20 27 28 14 6 2 3 21 50 7771
2014 Visible minority 18 25 29 14 7 2 4 23 46 1034
2014 Non-visible minority 21 30 28 12 5 2 2 17 53 9763

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 10 11 31 25 15 2 4 44 23 919
2020 Non-visible minority 7 13 33 30 12 1 3 44 21 7557
2019 Visible minority 10 14 32 24 12 3 5 39 26 880
2019 Non-visible minority 8 16 35 25 11 1 3 38 26 7546
2018 Visible minority 12 14 31 24 12 2 6 39 28 708
2018 Non-visible minority 9 17 36 25 9 1 3 35 27 6382
2017 Visible minority 11 15 35 22 8 2 7 33 28 850
2017 Non-visible minority 10 17 33 24 10 1 5 37 28 7745
2014 Visible minority 11 14 32 26 9 2 6 37 28 1026
2014 Non-visible minority 9 19 35 24 8 1 3 34 30 9725

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 20 19 30 17 11 1 2 29 40 923
2020 Non-visible minority 19 24 29 18 8 1 2 27 44 7576
2019 Visible minority 22 18 30 16 9 2 2 26 42 879
2019 Non-visible minority 23 27 26 15 8 1 2 23 50 7567
2018 Visible minority 26 24 26 14 7 1 2 21 52 706
2018 Non-visible minority 28 27 25 11 6 1 2 17 57 6408
2017 Visible minority 23 22 29 13 6 1 5 20 48 851
2017 Non-visible minority 23 25 27 14 7 1 3 21 51 7775
2014 Visible minority 21 25 27 14 8 2 3 23 49 1029
2014 Non-visible minority 24 28 27 12 5 1 2 18 54 9763

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 16 19 25 19 13 5 3 35 38 925
2020 Non-visible minority 14 20 27 24 12 2 2 37 35 7570
2019 Visible minority 20 21 25 16 10 4 4 28 45 880
2019 Non-visible minority 19 23 27 18 9 2 2 28 43 7551
2018 Visible minority 20 23 25 16 9 3 5 27 46 709
2018 Non-visible minority 18 24 26 20 8 1 2 29 44 6392
2017 Visible minority 18 19 27 19 7 4 6 29 41 850
2017 Non-visible minority 16 21 27 20 10 2 5 32 40 7773
2014 Visible minority 15 18 27 22 11 3 4 35 36 1031
2014 Non-visible minority 14 21 29 22 10 2 3 34 36 9763

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 17 21 27 18 10 4 3 30 41 925
2020 Non-visible minority 17 25 31 16 8 2 2 25 43 7578
2019 Visible minority 18 21 28 16 10 3 4 27 43 880
2019 Non-visible minority 19 25 31 14 7 2 2 22 46 7562
2018 Visible minority 23 24 25 13 9 2 4 23 50 710
2018 Non-visible minority 21 29 28 12 6 2 2 19 52 6414
2017 Visible minority 22 21 31 12 5 3 6 19 46 853
2017 Non-visible minority 19 26 29 13 6 3 4 20 48 7766
2014 Visible minority 18 22 29 15 9 3 4 26 43 1029
2014 Non-visible minority 19 28 30 12 5 2 3 18 50 9744

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 10 14 31 27 13 2 3 42 25 926
2020 Non-visible minority 7 17 33 28 12 1 1 41 25 7591
2019 Visible minority 13 15 29 26 12 2 3 40 29 877
2019 Non-visible minority 10 17 33 26 11 1 2 39 28 7573

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 13 28 21 17 19 3 0 42 37 928
2020 Non-visible minority 11 28 21 23 17 1 0 39 40 7567
2019 Visible minority 14 24 22 20 20 2 0 38 40 881
2019 Non-visible minority 9 25 20 25 20 1 0 34 46 7556

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 27 12 14 20 1 0 54 34 922
2020 Non-visible minority 28 30 13 14 14 0 0 59 28 7589
2019 Visible minority 29 26 13 14 17 1 0 56 31 880
2019 Non-visible minority 28 30 13 14 14 1 0 58 28 7559
2018 Visible minority 22 29 14 14 20 1 0 52 34 708
2018 Non-visible minority 24 30 14 16 17 0 0 53 33 6404
2017 Visible minority 20 28 15 15 21 1 0 48 37 856
2017 Non-visible minority 25 29 14 15 16 1 1 54 32 7804
2014 Visible minority 26 25 15 16 17 1 0 52 33 1036
2014 Non-visible minority 27 32 13 15 12 0 0 60 27 9780

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 35 13 13 11 0 0 63 24 925
2020 Non-visible minority 31 36 13 13 7 0 0 67 20 7577
2019 Visible minority 32 32 12 12 11 0 1 65 23 874
2019 Non-visible minority 28 37 13 13 8 0 0 66 21 7566
2018 Visible minority 25 34 15 12 13 0 0 60 25 712
2018 Non-visible minority 23 38 15 14 9 0 0 61 23 6396
2017 Visible minority 18 36 15 14 16 1 0 55 30 860
2017 Non-visible minority 21 38 15 14 11 0 0 59 26 7782
2014 Visible minority 21 38 16 15 9 1 1 60 24 1034
2014 Non-visible minority 22 43 16 13 7 0 0 65 20 9775

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 24 35 21 9 9 1 0 60 18 927
2020 Non-visible minority 28 39 18 9 6 1 0 67 15 7550
2019 Visible minority 27 31 21 10 9 2 0 59 20 876
2019 Non-visible minority 25 40 18 10 6 1 0 66 16 7559
2018 Visible minority 21 37 20 9 12 1 0 59 21 711
2018 Non-visible minority 21 41 20 9 8 1 0 62 17 6406

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 21 29 17 15 17 2 0 50 32 929
2020 Non-visible minority 23 35 18 12 10 1 0 59 23 7565
2019 Visible minority 23 32 17 11 15 1 0 56 27 876
2019 Non-visible minority 22 36 19 11 10 2 0 59 22 7548
2018 Visible minority 25 33 17 12 13 1 0 58 25 711
2018 Non-visible minority 23 38 19 10 8 1 0 62 19 6402
2017 Visible minority 18 39 15 13 13 2 0 58 27 856
2017 Non-visible minority 22 40 18 10 8 2 0 64 18 7793
2014 Visible minority 25 33 17 10 12 2 0 60 23 1035
2014 Non-visible minority 27 39 17 9 6 2 0 68 15 9790

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 21 31 18 13 13 3 0 54 27 929
2020 Non-visible minority 27 34 21 8 7 3 1 63 15 7579
2019 Visible minority 27 29 22 8 12 2 0 57 21 877
2019 Non-visible minority 27 37 20 7 7 2 1 65 14 7554
2018 Visible minority 26 33 15 10 13 1 1 61 24 711
2018 Non-visible minority 26 38 21 6 6 2 0 66 13 6421
2017 Visible minority 20 35 18 10 15 2 0 56 26 857
2017 Non-visible minority 26 35 21 7 8 3 1 62 16 7792
2014 Visible minority 26 35 16 9 10 3 1 64 20 1033
2014 Non-visible minority 30 38 17 6 5 3 1 71 11 9780

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 29 34 14 9 12 1 0 64 22 931
2020 Non-visible minority 32 34 13 10 9 0 0 67 20 7575
2019 Visible minority 31 32 14 9 12 0 0 64 21 878
2019 Non-visible minority 29 35 15 10 11 0 0 64 21 7573
2018 Visible minority 27 34 14 11 14 0 0 61 25 708
2018 Non-visible minority 25 38 16 10 11 0 0 63 22 6404
2017 Visible minority 23 39 12 11 14 0 0 63 25 853
2017 Non-visible minority 24 39 14 11 11 0 0 64 22 7797
2014 Visible minority 29 38 14 8 10 1 0 68 18 1036
2014 Non-visible minority 28 39 15 11 7 0 0 68 18 9778

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 25 14 13 15 4 1 55 29 926
2020 Non-visible minority 37 29 14 7 8 3 2 69 16 7592

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 21 29 19 13 13 4 1 53 27 929
2020 Non-visible minority 27 34 22 7 6 3 1 64 13 7593

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 25 29 13 12 17 3 1 56 30 930
2020 Non-visible minority 33 32 14 9 9 2 1 68 18 7567

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 2 4 17 15 58 5 0 6 77 122
2020 Non-visible minority 2 4 18 24 45 5 2 7 74 158

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 16 26 21 13 19 3 2 44 33 927
2020 Non-visible minority 15 29 20 17 16 2 2 46 34 7607
2019 Visible minority 21 24 20 15 17 2 2 46 33 880
2019 Non-visible minority 16 29 19 16 16 2 1 47 33 7565
2018 Visible minority 13 28 18 15 23 3 1 42 39 712
2018 Non-visible minority 11 29 19 18 20 2 1 41 39 6413
2017 Visible minority 15 26 19 16 21 2 2 42 38 857
2017 Non-visible minority 14 28 19 17 19 2 2 44 37 7804
2014 Visible minority 19 30 18 15 15 2 1 51 31 1037
2014 Non-visible minority 18 32 18 16 13 2 2 52 29 9788

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 22 34 16 11 15 2 1 58 26 932
2020 Non-visible minority 25 34 15 13 11 1 1 60 24 7594
2019 Visible minority 23 33 16 11 15 1 0 57 27 880
2019 Non-visible minority 23 35 16 13 12 1 1 59 25 7572
2018 Visible minority 24 32 16 11 15 1 0 57 26 710
2018 Non-visible minority 21 37 16 13 12 1 0 59 26 6418
2017 Visible minority 23 37 13 11 12 3 1 63 24 857
2017 Non-visible minority 24 37 15 11 10 2 0 63 22 7784
2014 Visible minority 27 36 14 10 10 3 0 65 21 1036
2014 Non-visible minority 26 39 14 11 7 2 0 67 18 9780

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 20 30 20 12 17 1 0 51 29 934
2020 Non-visible minority 21 32 20 13 12 1 0 54 26 7576
2019 Visible minority 21 29 20 13 16 1 0 51 29 876
2019 Non-visible minority 19 32 20 14 15 1 0 51 29 7564
2018 Visible minority 20 30 17 13 19 1 0 51 32 707
2018 Non-visible minority 17 33 20 15 14 0 0 51 29 6408

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 15 22 17 16 23 5 1 39 42 932
2020 Non-visible minority 16 24 16 18 21 4 1 42 41 7588
2019 Visible minority 17 21 17 13 26 4 1 40 42 877
2019 Non-visible minority 13 24 18 17 23 4 1 40 42 7567
2018 Visible minority 15 21 18 13 28 4 1 38 43 710
2018 Non-visible minority 12 24 17 19 25 3 1 37 45 6425
2017 Visible minority 14 23 15 15 27 5 1 39 45 859
2017 Non-visible minority 13 25 17 18 23 4 1 40 43 7782
2014 Visible minority 14 23 16 17 23 5 1 40 43 1035
2014 Non-visible minority 12 28 17 19 20 4 1 41 40 9784

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 24 48 6 15 6 0 1 73 21 934
2020 Non-visible minority 23 48 7 16 6 0 0 71 21 7607

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 24 36 10 18 11 0 0 61 29 930
2020 Non-visible minority 26 37 11 17 9 0 0 63 26 7605
2019 Visible minority 27 32 11 15 15 0 0 59 30 881
2019 Non-visible minority 26 35 10 17 11 0 0 62 28 7578
2017 Visible minority 23 33 9 18 17 0 0 57 34 857
2017 Non-visible minority 24 36 10 17 13 0 0 60 31 7808
2014 Visible minority 25 32 12 16 15 0 0 58 30 1035
2014 Non-visible minority 25 35 11 18 12 0 0 59 30 9773

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 22 38 14 16 10 0 0 61 26 923
2020 Non-visible minority 26 37 12 16 9 0 0 63 25 7560
2019 Visible minority 24 33 15 16 12 0 0 58 28 875
2019 Non-visible minority 24 38 12 16 10 0 0 62 26 7542
2017 Visible minority 20 37 11 18 13 0 0 57 32 852
2017 Non-visible minority 23 39 12 16 10 0 0 62 26 7776
2014 Visible minority 23 36 14 18 9 0 0 59 26 1035
2014 Non-visible minority 23 40 13 16 8 0 0 64 23 9774

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 66 24 4 3 2 0 0 91 5 930
2020 Non-visible minority 71 21 4 2 1 0 1 92 3 7581
2017 Visible minority 59 28 5 4 3 1 1 88 7 858
2017 Non-visible minority 64 26 5 2 2 0 1 91 4 7783
2014 Visible minority 61 28 5 3 3 0 0 89 6 1034
2014 Non-visible minority 63 27 5 3 1 1 1 91 4 9780

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 17 12 8 10 16 8 60 25 930
2020 Non-visible minority 27 14 10 7 11 21 9 60 26 7599
2019 Visible minority 30 17 11 8 12 17 5 60 26 880
2019 Non-visible minority 29 14 11 8 11 21 6 59 27 7589

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 30 70 931
2020 Non-visible minority 23 77 7589
2019 Visible minority 28 72 882
2019 Non-visible minority 26 74 7567
2018 Visible minority 35 65 716
2018 Non-visible minority 31 69 6427

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 65 35 222
2020 Non-visible minority 56 44 1432
2019 Visible minority 59 41 199
2019 Non-visible minority 57 43 1707
2018 Visible minority 54 46 209
2018 Non-visible minority 58 42 1691

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 63 37 222
2020 Non-visible minority 60 40 1432
2019 Visible minority 66 34 199
2019 Non-visible minority 65 35 1707
2018 Visible minority 74 26 209
2018 Non-visible minority 64 36 1691

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 8 92 222
2020 Non-visible minority 9 91 1432
2019 Visible minority 13 87 199
2019 Non-visible minority 11 89 1707
2018 Visible minority 8 92 209
2018 Non-visible minority 11 89 1691

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 32 68 222
2020 Non-visible minority 30 70 1432
2019 Visible minority 38 62 199
2019 Non-visible minority 33 67 1707
2018 Visible minority 34 66 209
2018 Non-visible minority 34 66 1691

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 10 90 222
2020 Non-visible minority 11 89 1432
2019 Visible minority 12 88 199
2019 Non-visible minority 11 89 1707
2018 Visible minority 11 89 209
2018 Non-visible minority 9 91 1691

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 11 89 222
2020 Non-visible minority 10 90 1432
2019 Visible minority 13 87 199
2019 Non-visible minority 11 89 1707
2018 Visible minority 15 85 209
2018 Non-visible minority 10 90 1691

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 5 95 222
2020 Non-visible minority 3 97 1432
2019 Visible minority 5 95 199
2019 Non-visible minority 6 94 1707
2018 Visible minority 5 95 209
2018 Non-visible minority 5 95 1691

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 43 57 222
2020 Non-visible minority 43 57 1432
2019 Visible minority 53 47 197
2019 Non-visible minority 45 55 1685
2018 Visible minority 45 55 209
2018 Non-visible minority 45 55 1693

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 40 60 222
2020 Non-visible minority 41 59 1432
2019 Visible minority 43 57 197
2019 Non-visible minority 39 61 1685
2018 Visible minority 46 54 209
2018 Non-visible minority 40 60 1693

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 62 38 222
2020 Non-visible minority 49 51 1432
2019 Visible minority 57 43 197
2019 Non-visible minority 50 50 1685
2018 Visible minority 54 46 209
2018 Non-visible minority 52 48 1693

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 50 50 222
2020 Non-visible minority 44 56 1432
2019 Visible minority 49 51 197
2019 Non-visible minority 45 55 1685
2018 Visible minority 45 55 209
2018 Non-visible minority 45 55 1693

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 34 66 222
2020 Non-visible minority 33 67 1432
2019 Visible minority 36 64 197
2019 Non-visible minority 34 66 1685
2018 Visible minority 44 56 209
2018 Non-visible minority 36 64 1693

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 68 32 222
2020 Non-visible minority 60 40 1432
2019 Visible minority 62 38 197
2019 Non-visible minority 62 38 1685
2018 Visible minority 70 30 209
2018 Non-visible minority 66 34 1693

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 48 52 222
2020 Non-visible minority 50 50 1432
2019 Visible minority 53 47 197
2019 Non-visible minority 45 55 1685
2018 Visible minority 54 46 209
2018 Non-visible minority 47 53 1693

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 10 90 222
2020 Non-visible minority 6 94 1432
2019 Visible minority 10 90 197
2019 Non-visible minority 7 93 1685
2018 Visible minority 10 90 209
2018 Non-visible minority 7 93 1693

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 10 90 222
2020 Non-visible minority 15 85 1432
2019 Visible minority 14 86 197
2019 Non-visible minority 17 83 1685
2018 Visible minority 15 85 209
2018 Non-visible minority 17 83 1693

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 27 73 222
2020 Non-visible minority 21 79 1432
2019 Visible minority 32 68 197
2019 Non-visible minority 22 78 1685
2018 Visible minority 23 77 209
2018 Non-visible minority 22 78 1693

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 67 33 222
2020 Non-visible minority 59 41 1432
2019 Visible minority 63 37 197
2019 Non-visible minority 54 46 1685
2018 Visible minority 66 34 209
2018 Non-visible minority 54 46 1693

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 35 65 222
2020 Non-visible minority 35 65 1432
2019 Visible minority 42 58 197
2019 Non-visible minority 35 65 1685
2018 Visible minority 38 62 209
2018 Non-visible minority 37 63 1693

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 21 79 222
2020 Non-visible minority 18 82 1432
2019 Visible minority 22 78 197
2019 Non-visible minority 19 81 1685
2018 Visible minority 17 83 209
2018 Non-visible minority 16 84 1693

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 42 58 222
2020 Non-visible minority 47 53 1432
2019 Visible minority 41 59 194
2019 Non-visible minority 46 54 1674
2018 Visible minority 40 60 209
2018 Non-visible minority 45 55 1690

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 29 71 222
2020 Non-visible minority 28 72 1432
2019 Visible minority 39 61 194
2019 Non-visible minority 29 71 1674
2018 Visible minority 34 66 209
2018 Non-visible minority 30 70 1690

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 12 88 222
2020 Non-visible minority 6 94 1432
2019 Visible minority 6 94 194
2019 Non-visible minority 8 92 1674
2018 Visible minority 6 94 209
2018 Non-visible minority 8 92 1690

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 33 67 222
2020 Non-visible minority 27 73 1432
2019 Visible minority 30 70 194
2019 Non-visible minority 31 69 1674
2018 Visible minority 28 72 209
2018 Non-visible minority 28 72 1690

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 21 79 222
2020 Non-visible minority 14 86 1432
2019 Visible minority 22 78 194
2019 Non-visible minority 13 87 1674
2018 Visible minority 16 84 209
2018 Non-visible minority 14 86 1690

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 15 85 222
2020 Non-visible minority 9 91 1432
2019 Visible minority 13 87 194
2019 Non-visible minority 12 88 1674
2018 Visible minority 6 94 209
2018 Non-visible minority 10 90 1690

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 13 87 222
2020 Non-visible minority 18 82 1432
2019 Visible minority 27 73 194
2019 Non-visible minority 19 81 1674
2018 Visible minority 20 80 209
2018 Non-visible minority 19 81 1690

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 12 88 222
2020 Non-visible minority 11 89 1432
2019 Visible minority 14 86 194
2019 Non-visible minority 15 85 1674
2018 Visible minority 14 86 209
2018 Non-visible minority 14 86 1690

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 34 66 222
2020 Non-visible minority 29 71 1432
2019 Visible minority 27 73 194
2019 Non-visible minority 25 75 1674
2018 Visible minority 26 74 209
2018 Non-visible minority 26 74 1690

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 6 94 191
2020 Non-visible minority 10 90 1319
2019 Visible minority 14 86 168
2019 Non-visible minority 11 89 1494
2018 Visible minority 13 87 196
2018 Non-visible minority 11 89 1531

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 13 87 191
2020 Non-visible minority 15 85 1319
2019 Visible minority 16 84 168
2019 Non-visible minority 15 85 1494
2018 Visible minority 14 86 196
2018 Non-visible minority 14 86 1531

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 10 90 191
2020 Non-visible minority 9 91 1319
2019 Visible minority 9 91 168
2019 Non-visible minority 9 91 1494
2018 Visible minority 9 91 196
2018 Non-visible minority 9 91 1531

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 7 93 191
2020 Non-visible minority 6 94 1319
2019 Visible minority 6 94 168
2019 Non-visible minority 5 95 1494
2018 Visible minority 7 93 196
2018 Non-visible minority 6 94 1531

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 11 89 191
2020 Non-visible minority 8 92 1319
2019 Visible minority 6 94 168
2019 Non-visible minority 7 93 1494
2018 Visible minority 12 88 196
2018 Non-visible minority 6 94 1531

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 7 93 191
2020 Non-visible minority 5 95 1319
2019 Visible minority 7 93 168
2019 Non-visible minority 7 93 1494
2018 Visible minority 6 94 196
2018 Non-visible minority 7 93 1531

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 8 92 191
2020 Non-visible minority 4 96 1319
2019 Visible minority 3 97 168
2019 Non-visible minority 6 94 1494
2018 Visible minority 7 93 196
2018 Non-visible minority 5 95 1531

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 14 86 191
2020 Non-visible minority 12 88 1319
2019 Visible minority 15 85 168
2019 Non-visible minority 9 91 1494
2018 Visible minority 16 84 196
2018 Non-visible minority 9 91 1531

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 16 84 191
2020 Non-visible minority 13 87 1319
2019 Visible minority 17 83 168
2019 Non-visible minority 14 86 1494
2018 Visible minority 18 82 196
2018 Non-visible minority 12 88 1531

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 40 60 191
2020 Non-visible minority 39 61 1319
2019 Visible minority 41 59 168
2019 Non-visible minority 36 64 1494
2018 Visible minority 38 62 196
2018 Non-visible minority 38 62 1531

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 15 85 191
2020 Non-visible minority 12 88 1319
2019 Visible minority 13 87 168
2019 Non-visible minority 13 87 1494
2018 Visible minority 18 82 196
2018 Non-visible minority 11 89 1531

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 53 47 191
2020 Non-visible minority 55 45 1319
2019 Visible minority 48 52 168
2019 Non-visible minority 52 48 1494
2018 Visible minority 56 44 196
2018 Non-visible minority 51 49 1531

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 3 97 191
2020 Non-visible minority 3 97 1319
2019 Visible minority 3 97 168
2019 Non-visible minority 3 97 1494
2018 Visible minority 6 94 196
2018 Non-visible minority 3 97 1531

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 60 40 191
2020 Non-visible minority 65 35 1319
2019 Visible minority 58 42 168
2019 Non-visible minority 63 37 1494
2018 Visible minority 65 35 196
2018 Non-visible minority 64 36 1531

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 9 91 191
2020 Non-visible minority 5 95 1319
2019 Visible minority 6 94 168
2019 Non-visible minority 4 96 1494
2018 Visible minority 4 96 196
2018 Non-visible minority 4 96 1531

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 18 82 191
2020 Non-visible minority 14 86 1319
2019 Visible minority 15 85 168
2019 Non-visible minority 13 87 1494
2018 Visible minority 10 90 196
2018 Non-visible minority 15 85 1531

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 11 18 20 11 21 14 4 36 40 931
2020 Non-visible minority 13 19 20 14 17 12 3 38 38 7599
2019 Visible minority 15 17 19 14 21 12 3 38 41 884
2019 Non-visible minority 11 20 21 15 20 11 3 35 40 7594
2018 Visible minority 12 17 22 12 27 8 2 32 43 713
2018 Non-visible minority 9 20 23 17 22 8 2 32 43 6426
2017 Visible minority 9 18 20 11 23 14 5 34 42 858
2017 Non-visible minority 9 19 22 14 20 12 4 34 41 7812
2014 Visible minority 11 19 22 12 18 13 4 37 37 1037
2014 Non-visible minority 10 22 23 13 15 13 3 38 34 9779

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 19 27 18 12 17 7 1 50 31 930
2020 Non-visible minority 20 28 19 14 15 4 1 50 30 7586
2019 Visible minority 23 25 18 13 16 4 1 51 31 882
2019 Non-visible minority 19 28 20 13 16 3 1 49 30 7575
2018 Visible minority 19 28 18 11 21 3 0 49 33 714
2018 Non-visible minority 16 28 21 15 18 2 0 45 33 6416
2017 Visible minority 15 28 18 12 20 6 1 46 34 855
2017 Non-visible minority 15 28 20 14 18 5 1 45 34 7799
2014 Visible minority 18 25 20 12 17 7 1 46 32 1035
2014 Non-visible minority 16 30 21 14 13 5 1 49 29 9767

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 25 75 926
2020 Non-visible minority 12 88 7585
2019 Visible minority 23 77 882
2019 Non-visible minority 13 87 7563
2018 Visible minority 28 72 709
2018 Non-visible minority 13 87 6424

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 48 52 192
2020 Non-visible minority 43 57 731
2019 Visible minority 55 45 169
2019 Non-visible minority 45 55 765
2018 Visible minority 50 50 157
2018 Non-visible minority 43 57 655

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 71 29 192
2020 Non-visible minority 76 24 731
2019 Visible minority 75 25 169
2019 Non-visible minority 79 21 765
2018 Visible minority 74 26 157
2018 Non-visible minority 74 26 655

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 7 93 192
2020 Non-visible minority 7 93 731
2019 Visible minority 12 88 169
2019 Non-visible minority 6 94 765
2018 Visible minority 2 98 157
2018 Non-visible minority 4 96 655

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 25 75 192
2020 Non-visible minority 21 79 731
2019 Visible minority 28 72 169
2019 Non-visible minority 22 78 765
2018 Visible minority 25 75 157
2018 Non-visible minority 23 77 655

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 15 85 192
2020 Non-visible minority 12 88 731
2019 Visible minority 9 91 169
2019 Non-visible minority 12 88 765
2018 Visible minority 9 91 157
2018 Non-visible minority 11 89 655

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 10 90 192
2020 Non-visible minority 9 91 731
2019 Visible minority 12 88 169
2019 Non-visible minority 9 91 765
2018 Visible minority 11 89 157
2018 Non-visible minority 9 91 655

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 7 93 192
2020 Non-visible minority 7 93 731
2019 Visible minority 5 95 169
2019 Non-visible minority 10 90 765
2018 Visible minority 7 93 157
2018 Non-visible minority 9 91 655

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 64 36 192
2020 Non-visible minority 25 75 731
2019 Visible minority 66 34 163
2019 Non-visible minority 30 70 751
2018 Visible minority 70 30 156
2018 Non-visible minority 27 73 657

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 38 62 192
2020 Non-visible minority 13 87 731
2019 Visible minority 47 53 163
2019 Non-visible minority 19 81 751
2018 Visible minority 44 56 156
2018 Non-visible minority 18 82 657

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 46 54 192
2020 Non-visible minority 16 84 731
2019 Visible minority 45 55 163
2019 Non-visible minority 19 81 751
2018 Visible minority 45 55 156
2018 Non-visible minority 17 83 657

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 15 85 192
2020 Non-visible minority 7 93 731
2019 Visible minority 19 81 163
2019 Non-visible minority 7 93 751
2018 Visible minority 20 80 156
2018 Non-visible minority 6 94 657

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 13 87 192
2020 Non-visible minority 23 77 731
2019 Visible minority 23 77 163
2019 Non-visible minority 22 78 751
2018 Visible minority 15 85 156
2018 Non-visible minority 19 81 657

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 18 82 192
2020 Non-visible minority 37 63 731
2019 Visible minority 32 68 163
2019 Non-visible minority 37 63 751
2018 Visible minority 23 77 156
2018 Non-visible minority 37 63 657

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 5 95 192
2020 Non-visible minority 9 91 731
2019 Visible minority 8 92 163
2019 Non-visible minority 5 95 751
2018 Visible minority 7 93 156
2018 Non-visible minority 8 92 657

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 4 96 192
2020 Non-visible minority 4 96 731

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 11 89 192
2020 Non-visible minority 10 90 731
2019 Visible minority 12 88 163
2019 Non-visible minority 11 89 751
2018 Visible minority 7 93 156
2018 Non-visible minority 12 88 657

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 17 83 192
2020 Non-visible minority 17 83 731
2019 Visible minority 17 83 163
2019 Non-visible minority 15 85 751
2018 Visible minority 9 91 156
2018 Non-visible minority 14 86 657

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 5 95 192
2020 Non-visible minority 1 99 731

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 18 82 192
2020 Non-visible minority 20 80 731
2019 Visible minority 12 88 163
2019 Non-visible minority 20 80 751
2018 Visible minority 21 79 156
2018 Non-visible minority 19 81 657

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 192
2020 Non-visible minority 1 99 731
2019 Visible minority 0 100 163
2019 Non-visible minority 1 99 751

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 12 88 192
2020 Non-visible minority 17 83 731
2019 Visible minority 11 89 163
2019 Non-visible minority 18 82 751
2018 Visible minority 9 91 156
2018 Non-visible minority 18 82 657

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 28 72 192
2020 Non-visible minority 32 68 731
2019 Visible minority 34 66 163
2019 Non-visible minority 28 72 746
2018 Visible minority 32 68 157
2018 Non-visible minority 25 75 657

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 15 85 192
2020 Non-visible minority 19 81 731
2019 Visible minority 27 73 163
2019 Non-visible minority 17 83 746
2018 Visible minority 20 80 157
2018 Non-visible minority 18 82 657

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 4 96 192
2020 Non-visible minority 5 95 731
2019 Visible minority 6 94 163
2019 Non-visible minority 6 94 746
2018 Visible minority 3 97 157
2018 Non-visible minority 4 96 657

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 24 76 192
2020 Non-visible minority 24 76 731
2019 Visible minority 22 78 163
2019 Non-visible minority 24 76 746
2018 Visible minority 17 83 157
2018 Non-visible minority 25 75 657

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 9 91 192
2020 Non-visible minority 8 92 731
2019 Visible minority 12 88 163
2019 Non-visible minority 5 95 746
2018 Visible minority 7 93 157
2018 Non-visible minority 6 94 657

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 11 89 192
2020 Non-visible minority 8 92 731
2019 Visible minority 10 90 163
2019 Non-visible minority 7 93 746
2018 Visible minority 4 96 157
2018 Non-visible minority 9 91 657

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 15 85 192
2020 Non-visible minority 10 90 731
2019 Visible minority 17 83 163
2019 Non-visible minority 12 88 746
2018 Visible minority 16 84 157
2018 Non-visible minority 10 90 657

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 13 87 192
2020 Non-visible minority 9 91 731
2019 Visible minority 7 93 163
2019 Non-visible minority 11 89 746
2018 Visible minority 11 89 157
2018 Non-visible minority 9 91 657

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 41 59 192
2020 Non-visible minority 45 55 731
2019 Visible minority 38 62 163
2019 Non-visible minority 43 57 746
2018 Visible minority 39 61 157
2018 Non-visible minority 49 51 657

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 8 92 174
2020 Non-visible minority 5 95 676
2019 Visible minority 9 91 139
2019 Non-visible minority 6 94 636
2018 Visible minority 7 93 147
2018 Non-visible minority 6 94 589

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 13 87 174
2020 Non-visible minority 9 91 676
2019 Visible minority 10 90 139
2019 Non-visible minority 9 91 636
2018 Visible minority 9 91 147
2018 Non-visible minority 8 92 589

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 7 93 174
2020 Non-visible minority 3 97 676
2019 Visible minority 6 94 139
2019 Non-visible minority 4 96 636

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 5 95 174
2020 Non-visible minority 2 98 676
2019 Visible minority 6 94 139
2019 Non-visible minority 3 97 636

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 5 95 174
2020 Non-visible minority 2 98 676
2019 Visible minority 5 95 139
2019 Non-visible minority 1 99 636
2018 Visible minority 4 96 147
2018 Non-visible minority 2 98 589

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 4 96 139
2019 Non-visible minority 3 97 636
2018 Visible minority 5 95 147
2018 Non-visible minority 3 97 589

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 5 95 174
2020 Non-visible minority 3 97 676

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 12 88 174
2020 Non-visible minority 12 88 676
2019 Visible minority 12 88 139
2019 Non-visible minority 10 90 636
2018 Visible minority 14 86 147
2018 Non-visible minority 8 92 589

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 14 86 174
2020 Non-visible minority 13 87 676
2019 Visible minority 14 86 139
2019 Non-visible minority 12 88 636
2018 Visible minority 17 83 147
2018 Non-visible minority 11 89 589

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 35 65 174
2020 Non-visible minority 33 67 676
2019 Visible minority 38 62 139
2019 Non-visible minority 36 64 636
2018 Visible minority 35 65 147
2018 Non-visible minority 29 71 589

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 13 87 174
2020 Non-visible minority 12 88 676
2019 Visible minority 13 87 139
2019 Non-visible minority 12 88 636
2018 Visible minority 19 81 147
2018 Non-visible minority 10 90 589

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 53 47 174
2020 Non-visible minority 50 50 676
2019 Visible minority 49 51 139
2019 Non-visible minority 49 51 636
2018 Visible minority 48 52 147
2018 Non-visible minority 45 55 589

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 4 96 174
2020 Non-visible minority 3 97 676

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 64 36 174
2020 Non-visible minority 68 32 676
2019 Visible minority 64 36 139
2019 Non-visible minority 68 32 636
2018 Visible minority 63 37 147
2018 Non-visible minority 67 33 589

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 5 95 174
2020 Non-visible minority 4 96 676
2019 Visible minority 3 97 139
2019 Non-visible minority 4 96 636
2018 Visible minority 6 94 147
2018 Non-visible minority 4 96 589

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 11 89 174
2020 Non-visible minority 12 88 676
2019 Visible minority 14 86 139
2019 Non-visible minority 10 90 636
2018 Visible minority 14 86 147
2018 Non-visible minority 14 86 589

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 12 19 23 10 18 14 4 38 34 928
2020 Non-visible minority 15 20 25 10 10 16 4 44 25 7589
2019 Visible minority 15 17 22 13 16 14 3 39 35 883
2019 Non-visible minority 13 20 27 9 12 14 4 41 26 7564
2018 Visible minority 13 19 25 8 21 11 3 37 34 713
2018 Non-visible minority 11 22 30 10 13 12 2 38 26 6410
2017 Visible minority 10 21 21 11 18 16 5 39 36 858
2017 Non-visible minority 11 22 27 8 11 17 4 42 24 7801
2014 Visible minority 13 19 23 12 14 17 3 40 32 1036
2014 Non-visible minority 13 23 27 8 7 19 4 46 20 9786

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 19 27 20 10 16 8 1 50 28 931
2020 Non-visible minority 22 28 23 10 10 6 1 54 22 7565
2019 Visible minority 22 25 19 12 14 6 1 51 28 880
2019 Non-visible minority 22 29 23 9 11 6 1 54 21 7559
2018 Visible minority 18 29 21 9 19 4 1 49 29 710
2018 Non-visible minority 18 30 25 10 12 4 1 51 23 6409
2017 Visible minority 15 27 22 11 16 8 2 46 29 855
2017 Non-visible minority 18 30 24 9 10 8 1 53 21 7786
2014 Visible minority 19 25 22 11 13 9 1 49 26 1034
2014 Non-visible minority 19 31 24 8 7 9 1 56 17 9772

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 16 84 921
2020 Non-visible minority 10 90 7562

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 22 78 922
2020 Non-visible minority 18 82 7585
2019 Visible minority 26 74 882
2019 Non-visible minority 22 78 7570
2017 Visible minority 24 76 855
2017 Non-visible minority 22 78 7795
2014 Visible minority 20 80 1035
2014 Non-visible minority 18 82 9773

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 57 43 185
2020 Non-visible minority 56 44 1223

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 75 25 186
2020 Non-visible minority 79 21 1225
2019 Visible minority 77 23 210
2019 Non-visible minority 77 23 1522
2017 Visible minority 74 26 196
2017 Non-visible minority 75 25 1587
2014 Visible minority 63 37 197
2014 Non-visible minority 75 25 1723

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 39 34 12 9 7 0 0 73 15 139
2020 Non-visible minority 37 35 11 11 6 0 0 73 17 973
2019 Visible minority 41 36 10 10 3 0 0 76 13 158
2019 Non-visible minority 40 31 9 12 7 0 0 72 19 1163
2017 Visible minority 35 38 10 6 9 1 0 74 16 143
2017 Non-visible minority 39 39 7 10 5 0 1 79 15 1220
2014 Visible minority 39 38 7 8 6 1 1 78 14 125
2014 Non-visible minority 43 34 8 10 5 0 0 77 15 1284

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 32 30 13 10 10 3 1 65 21 928
2020 Non-visible minority 32 32 13 11 9 2 2 67 20 7587
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 18 28 18 16 17 2 0 48 34 927
2020 Non-visible minority 18 27 17 17 18 2 0 46 37 7586

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 23 34 16 14 11 1 0 58 26 933
2020 Non-visible minority 19 34 14 20 12 0 0 54 32 7600

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 22 32 16 16 12 1 0 55 29 928
2020 Non-visible minority 20 32 16 18 14 0 0 52 31 7584

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 24 37 19 11 7 1 1 63 18 922
2020 Non-visible minority 21 39 18 12 9 0 0 60 21 7555

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 25 34 18 11 9 1 1 60 21 926
2020 Non-visible minority 25 34 18 12 9 1 1 61 21 7564

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 45 21 12 3 4 9 6 78 8 927
2020 Non-visible minority 47 19 10 2 3 13 6 82 5 7565

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 34 16 11 10 2 1 62 22 930
2020 Non-visible minority 27 34 15 12 10 2 0 62 23 7559

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 31 27 15 12 14 1 0 59 26 928
2020 Non-visible minority 35 31 11 11 12 0 0 66 23 7553

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 29 17 12 14 1 0 56 27 929
2020 Non-visible minority 28 29 14 14 15 0 0 57 29 7567

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 60 40 166
2020 Non-visible minority 60 40 1749

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 15 29 21 21 13 1 0 45 34 129
2020 Non-visible minority 15 31 19 22 12 0 0 46 35 1330

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 18 38 18 12 11 1 0 57 24 933
2020 Non-visible minority 21 38 18 13 9 1 0 60 22 7597
2019 Visible minority 22 36 20 10 11 1 0 59 21 874
2019 Non-visible minority 18 40 18 13 9 1 0 59 23 7568
2018 Visible minority 20 39 15 13 13 1 0 59 26 713
2018 Non-visible minority 16 41 18 14 10 1 0 58 24 6412
2017 Visible minority 15 38 16 13 15 3 0 55 29 859
2017 Non-visible minority 15 40 17 13 12 2 0 56 26 7797

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 23 27 16 12 20 1 1 51 33 925
2020 Non-visible minority 28 28 13 13 17 1 0 56 31 7590

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 26 17 9 12 6 1 59 23 923
2020 Non-visible minority 33 27 17 8 10 3 1 63 19 7558

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 16 23 17 16 26 2 0 39 43 932
2020 Non-visible minority 16 23 15 18 26 1 0 40 45 7592
2019 Visible minority 13 20 19 19 27 1 0 34 47 880
2019 Non-visible minority 11 23 16 21 28 1 0 34 50 7568
2018 Visible minority 11 23 15 16 34 1 0 34 51 714
2018 Non-visible minority 10 23 15 21 30 0 0 33 51 6431
2017 Visible minority 8 23 16 18 34 1 0 31 52 858
2017 Non-visible minority 8 24 16 21 31 1 0 31 53 7797

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 19 49 14 13 3 0 1 69 17 166
2020 Non-visible minority 19 48 15 14 4 0 0 68 18 1747
2019 Visible minority 20 37 19 14 7 2 1 59 22 149
2019 Non-visible minority 16 49 15 13 6 1 1 66 19 1629

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 16 19 26 16 23 0 0 34 39 933
2020 Non-visible minority 16 23 26 17 18 0 0 40 35 7607

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 23 21 21 14 19 1 1 45 34 925
2020 Non-visible minority 19 24 22 15 19 0 0 43 34 7590
2019 Visible minority 20 19 18 14 28 0 1 39 43 881
2019 Non-visible minority 14 21 21 16 28 0 1 35 44 7581
2018 Visible minority 16 14 21 13 35 0 1 31 48 707
2018 Non-visible minority 11 17 20 18 33 0 1 29 51 6440
2017 Visible minority 19 17 15 15 31 1 2 37 48 856
2017 Non-visible minority 13 17 17 18 34 0 1 31 52 7801

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 23 23 26 14 12 0 1 47 27 932
2020 Non-visible minority 19 27 26 15 12 0 1 46 27 7589
2019 Visible minority 20 29 24 14 12 0 1 49 27 881
2019 Non-visible minority 18 27 26 15 13 0 1 46 28 7588
2018 Visible minority 19 26 30 13 10 1 1 45 24 711
2018 Non-visible minority 16 26 29 16 13 0 1 42 29 6434
2017 Visible minority 19 25 22 17 15 0 2 45 33 853
2017 Non-visible minority 17 26 27 16 12 0 1 44 28 7784

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 32 25 20 10 8 1 3 59 20 927
2020 Non-visible minority 29 31 21 9 7 0 2 61 17 7577
2019 Visible minority 28 29 21 9 9 1 3 59 19 873
2019 Non-visible minority 25 31 22 10 8 0 2 58 19 7526
2018 Visible minority 24 32 22 11 9 0 2 58 20 705
2018 Non-visible minority 22 30 26 12 8 0 2 53 21 6385
2017 Visible minority 23 26 23 12 12 1 5 51 25 855
2017 Non-visible minority 23 30 23 12 8 1 3 55 21 7774

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 19 22 20 16 20 1 2 42 37 926
2020 Non-visible minority 18 22 22 17 19 0 1 41 37 7575
2019 Visible minority 17 19 22 17 23 1 1 37 41 879
2019 Non-visible minority 14 20 22 19 24 0 1 35 43 7553
2018 Visible minority 14 21 20 19 23 0 2 36 43 706
2018 Non-visible minority 13 20 22 19 24 0 1 34 44 6412
2017 Visible minority 15 22 21 17 22 1 3 38 40 854
2017 Non-visible minority 16 22 24 18 18 1 1 39 37 7792

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 21 15 11 12 1 4 60 24 921
2020 Non-visible minority 40 23 15 9 10 0 3 65 20 7556
2019 Visible minority 37 21 17 8 12 1 4 61 21 877
2019 Non-visible minority 40 23 14 8 9 0 5 67 18 7554
2018 Visible minority 34 22 18 8 11 0 6 60 21 707
2018 Non-visible minority 38 24 16 8 8 0 5 66 17 6407
2017 Visible minority 36 21 15 10 9 1 8 63 21 853
2017 Non-visible minority 38 26 15 8 5 1 8 70 14 7779

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 22 23 23 14 17 1 1 46 31 928
2020 Non-visible minority 26 26 21 13 13 0 1 52 26 7581
2019 Visible minority 27 25 20 10 16 0 1 52 27 880
2019 Non-visible minority 26 27 22 11 13 0 1 54 23 7561
2018 Visible minority 22 24 22 12 18 0 1 47 30 705
2018 Non-visible minority 22 25 25 13 14 0 1 48 27 6417
2017 Visible minority 23 24 23 14 14 1 1 48 29 852
2017 Non-visible minority 22 29 24 13 10 0 1 52 24 7774

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 23 20 21 14 16 0 6 46 31 931
2020 Non-visible minority 27 23 20 11 13 0 5 53 26 7581

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 22 26 23 13 13 1 2 50 26 930
2020 Non-visible minority 23 29 22 14 10 0 1 53 24 7563
2019 Visible minority 21 27 23 11 16 1 2 50 27 876
2019 Non-visible minority 21 31 24 13 11 1 1 53 23 7567
2018 Visible minority 19 26 21 16 14 1 1 47 31 709
2018 Non-visible minority 17 29 26 14 12 1 1 47 26 6422
2017 Visible minority 18 24 25 15 14 1 2 44 31 848
2017 Non-visible minority 19 29 25 15 10 1 1 49 26 7768

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 20 23 24 16 15 1 1 44 31 927
2020 Non-visible minority 18 27 24 17 14 0 1 45 31 7553
2019 Visible minority 20 29 22 13 13 1 2 50 27 876
2019 Non-visible minority 17 28 25 15 13 1 1 46 29 7560
2018 Visible minority 19 23 26 14 15 0 2 43 30 710
2018 Non-visible minority 14 28 26 17 14 0 0 42 31 6421
2017 Visible minority 16 25 24 17 15 1 2 42 33 853
2017 Non-visible minority 16 28 25 17 13 1 1 44 30 7769

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 22 26 21 14 14 1 2 50 28 924
2020 Non-visible minority 24 28 22 13 12 0 0 52 26 7558
2019 Visible minority 24 28 23 11 12 1 1 53 24 876
2019 Non-visible minority 24 30 22 12 11 0 0 54 24 7545
2018 Visible minority 19 27 23 14 14 0 2 47 29 702
2018 Non-visible minority 20 30 24 14 12 0 1 50 26 6409
2017 Visible minority 19 25 24 15 14 1 2 45 30 852
2017 Non-visible minority 21 30 22 14 11 1 1 52 26 7770

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 23 17 12 20 1 1 50 32 928
2020 Non-visible minority 31 24 17 13 15 0 1 55 28 7551
2019 Visible minority 27 21 20 11 19 1 1 49 30 877
2019 Non-visible minority 30 26 18 11 14 0 1 56 25 7549

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 25 22 10 11 0 2 57 21 929
2020 Non-visible minority 30 28 20 11 9 0 1 59 21 7566

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 25 28 22 12 12 1 1 54 24 927
2020 Non-visible minority 26 29 22 12 10 0 1 55 22 7559
2019 Visible minority 27 30 23 8 9 1 1 59 17 871
2019 Non-visible minority 27 31 22 11 8 0 1 58 19 7533
2018 Visible minority 22 28 24 12 11 1 1 51 24 706
2018 Non-visible minority 23 32 23 12 9 0 1 55 22 6393
2017 Visible minority 22 28 23 12 12 1 3 51 25 852
2017 Non-visible minority 24 32 22 12 9 1 1 56 21 7745

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 32 23 23 12 8 0 1 56 21 923
2020 Non-visible minority 32 28 21 11 8 0 0 60 19 7538
2019 Visible minority 34 25 20 8 10 1 2 61 19 872
2019 Non-visible minority 35 27 19 9 10 0 1 62 19 7542
2018 Visible minority 33 27 17 11 11 0 2 61 22 707
2018 Non-visible minority 34 28 19 10 9 0 1 62 19 6387
2017 Visible minority 33 24 20 10 11 0 2 59 22 857
2017 Non-visible minority 34 27 19 11 7 0 1 62 18 7796

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 30 19 9 7 1 1 65 16 922
2020 Non-visible minority 37 32 18 7 5 0 1 69 12 7546

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 46 23 13 6 6 1 5 73 13 922
2020 Non-visible minority 59 21 9 4 4 1 3 82 8 7555
2019 Visible minority 51 20 11 3 7 2 6 77 11 874
2019 Non-visible minority 59 17 9 4 6 1 5 81 10 7521
2018 Visible minority 45 23 11 7 9 1 4 72 17 707
2018 Non-visible minority 54 21 11 4 6 1 3 78 10 6398

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 44 19 10 9 14 2 2 65 24 918
2020 Non-visible minority 60 16 9 6 7 1 1 77 13 7548
2019 Visible minority 44 20 13 7 13 1 2 65 21 879
2019 Non-visible minority 53 18 12 7 8 1 1 73 15 7553
2018 Visible minority 37 20 12 11 15 1 3 60 28 711
2018 Non-visible minority 46 20 15 7 10 1 1 68 17 6407
2017 Visible minority 35 23 14 10 14 1 2 60 25 853
2017 Non-visible minority 50 21 12 8 7 1 2 72 15 7799

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 44 27 12 8 6 0 2 73 15 924
2020 Non-visible minority 50 27 13 5 5 0 1 78 10 7537
2019 Visible minority 43 27 15 7 6 1 2 72 13 873
2019 Non-visible minority 42 33 14 5 5 0 1 75 11 7529
2018 Visible minority 38 30 15 7 8 1 2 69 15 713
2018 Non-visible minority 36 32 17 8 6 0 1 69 14 6410
2017 Visible minority 31 31 17 9 10 0 2 64 19 852
2017 Non-visible minority 37 34 15 7 5 0 1 72 13 7793

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 19 14 9 12 1 2 64 22 924
2020 Non-visible minority 49 21 12 7 10 0 1 71 17 7541
2019 Visible minority 43 19 14 9 13 0 2 63 22 878
2019 Non-visible minority 45 23 13 8 10 0 1 69 18 7518
2018 Visible minority 36 21 14 10 17 1 2 58 27 710
2018 Non-visible minority 37 25 16 9 12 0 1 62 22 6392
2017 Visible minority 34 22 16 12 14 1 2 57 26 854
2017 Non-visible minority 41 25 14 9 9 0 1 67 19 7793

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 51 14 7 3 2 1 22 84 7 924
2020 Non-visible minority 55 14 6 2 2 0 21 87 5 7547
2019 Visible minority 53 14 8 3 3 1 19 84 7 872
2019 Non-visible minority 51 14 8 3 2 0 22 84 6 7486
2018 Visible minority 48 14 6 2 4 1 25 84 8 702
2018 Non-visible minority 47 15 8 3 2 0 25 82 7 6356
2017 Visible minority 40 17 10 4 5 1 24 75 12 850
2017 Non-visible minority 47 16 8 3 2 1 25 84 6 7783

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 58 21 8 3 4 1 5 84 7 925
2020 Non-visible minority 59 23 9 4 2 1 2 84 6 7594
2019 Visible minority 57 19 10 4 3 1 6 82 7 873
2019 Non-visible minority 59 23 9 3 2 1 4 86 5 7511
2018 Visible minority 53 20 10 2 5 1 9 81 7 706
2018 Non-visible minority 55 23 11 3 2 0 5 83 5 6375
2017 Visible minority 48 24 10 3 4 1 9 81 8 845
2017 Non-visible minority 56 24 9 3 2 1 7 86 5 7741

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 63 17 8 3 4 1 4 84 8 928
2020 Non-visible minority 70 15 6 3 4 0 2 87 7 7609
2019 Visible minority 66 14 8 3 6 0 3 83 9 876
2019 Non-visible minority 70 14 5 3 4 1 3 87 7 7539
2018 Visible minority 59 19 6 3 8 1 5 82 11 713
2018 Non-visible minority 65 16 7 3 5 0 4 84 9 6400
2017 Visible minority 55 18 8 6 7 0 6 78 14 855
2017 Non-visible minority 64 16 7 4 4 1 4 85 8 7802

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 46 29 12 5 4 1 3 78 9 929
2020 Non-visible minority 47 29 14 5 3 0 1 77 9 7586
2019 Visible minority 52 28 12 3 3 0 3 82 5 875
2019 Non-visible minority 51 29 12 4 2 0 1 82 6 7512
2018 Visible minority 47 26 14 5 3 1 3 77 9 708
2018 Non-visible minority 46 30 14 4 3 0 2 78 7 6381
2017 Visible minority 43 31 13 4 4 1 4 78 8 853
2017 Non-visible minority 46 31 14 4 2 0 2 80 6 7796

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 19 30 27 11 12 0 1 49 23 933
2020 Non-visible minority 18 33 27 12 9 0 0 52 21 7579

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 10 25 36 18 10 0 0 35 29 931
2020 Non-visible minority 9 26 35 20 10 0 0 35 30 7591
2019 Visible minority 14 25 33 18 10 0 0 38 28 882
2019 Non-visible minority 10 27 37 17 9 0 0 36 27 7588
2018 Visible minority 11 22 33 19 14 0 0 34 33 710
2018 Non-visible minority 7 24 38 20 11 0 0 31 31 6432
2017 Visible minority 11 19 35 18 16 1 0 31 34 859
2017 Non-visible minority 7 22 40 19 12 0 0 29 31 7808

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 16 23 38 16 6 0 0 22 39 926
2020 Non-visible minority 18 27 35 15 5 0 0 20 44 7564
2019 Visible minority 17 22 36 17 8 0 0 24 39 870
2019 Non-visible minority 17 25 37 15 6 0 0 21 42 7507
2018 Visible minority 18 23 36 15 8 0 0 23 41 709
2018 Non-visible minority 18 27 37 14 5 0 0 19 45 6383
2017 Visible minority 18 21 40 13 6 0 1 20 40 858
2017 Non-visible minority 13 28 39 14 6 0 0 20 41 7776
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 36 20 1 46 54 934
2020 Non-visible minority 44 37 18 1 46 54 7612

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 28 72 402
2020 Non-visible minority 27 73 3502

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 31 16 14 11 17 3 8 53 31 924
2020 Non-visible minority 30 17 16 12 16 2 7 52 31 7590
2019 Visible minority 29 13 15 12 24 2 5 46 38 863
2019 Non-visible minority 25 15 17 13 23 1 5 43 39 7425
2018 Visible minority 29 11 15 11 26 1 6 44 40 708
2018 Non-visible minority 26 14 15 13 25 1 6 43 41 6417

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 6 17 15 22 36 1 3 24 60 405
2020 Non-visible minority 5 15 16 18 41 1 4 21 62 3506

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 4 14 12 20 49 0 1 18 69 404
2020 Non-visible minority 4 12 13 20 50 1 1 16 71 3509
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