2020 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 118. Are you a person with a disability?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 34 15 12 16 0 0 57 28 1026
2020 Not a person with a disability 27 36 14 11 12 0 0 64 22 7517
2019 Person with a disability 25 32 14 12 17 0 0 57 29 837
2019 Not a person with a disability 26 37 15 10 12 0 0 63 22 7653
2018 Person with a disability 18 32 14 12 24 0 0 50 36 775
2018 Not a person with a disability 24 38 14 12 12 0 0 63 24 6368
2017 Person with a disability 19 39 14 11 18 0 0 58 29 864
2017 Not a person with a disability 23 42 13 10 12 0 0 65 21 7825
2014 Person with a disability 21 37 14 13 15 0 0 58 28 882
2014 Not a person with a disability 23 43 15 10 9 0 0 66 19 9959

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 24 17 16 28 0 0 39 44 1026
2020 Not a person with a disability 20 31 15 15 18 0 0 52 33 7505
2019 Person with a disability 15 25 14 16 29 1 0 41 45 834
2019 Not a person with a disability 20 31 16 16 17 0 0 50 33 7633
2018 Person with a disability 10 23 12 17 38 0 0 33 55 772
2018 Not a person with a disability 17 32 16 16 19 0 0 49 35 6371
2017 Person with a disability 12 24 16 16 32 0 0 36 48 861
2017 Not a person with a disability 16 30 16 16 22 0 0 47 37 7813

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 32 14 6 7 0 0 74 13 1024
2020 Not a person with a disability 45 34 11 5 6 0 0 79 10 7473
2019 Person with a disability 43 30 12 7 8 0 0 74 15 829
2019 Not a person with a disability 43 36 12 4 5 0 0 78 10 7602
2018 Person with a disability 36 35 12 5 12 0 0 72 17 770
2018 Not a person with a disability 42 37 12 5 4 0 0 79 9 6341
2017 Person with a disability 43 36 10 5 6 0 0 79 11 862
2017 Not a person with a disability 44 37 11 5 4 0 0 81 8 7799
2014 Person with a disability 52 27 11 3 6 0 0 80 9 880
2014 Not a person with a disability 52 33 9 3 3 0 0 85 6 9944

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 37 18 9 8 0 0 65 17 1029
2020 Not a person with a disability 35 39 13 7 5 0 0 74 13 7505
2019 Person with a disability 31 35 16 9 9 0 0 66 18 838
2019 Not a person with a disability 34 41 14 6 5 0 0 75 12 7644
2018 Person with a disability 24 36 17 10 12 0 0 60 22 774
2018 Not a person with a disability 32 41 14 7 5 0 0 73 12 6377
2017 Person with a disability 25 39 16 9 10 0 0 65 19 862
2017 Not a person with a disability 32 43 13 7 6 0 0 75 12 7777
2014 Person with a disability 31 40 14 6 9 0 0 71 15 878
2014 Not a person with a disability 35 43 12 6 4 0 0 78 10 9947

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 23 19 17 27 1 0 37 44 1028
2020 Not a person with a disability 22 28 19 14 16 0 0 51 30 7498
2019 Person with a disability 14 21 18 17 29 1 0 36 46 841
2019 Not a person with a disability 20 28 20 14 17 1 0 48 32 7650
2018 Person with a disability 10 17 16 18 37 1 0 28 56 769
2018 Not a person with a disability 17 27 22 16 18 0 0 44 34 6366
2017 Person with a disability 10 21 18 19 32 1 0 31 51 864
2017 Not a person with a disability 16 28 21 16 18 1 0 45 34 7805
2014 Person with a disability 13 25 19 16 27 0 0 38 43 882
2014 Not a person with a disability 17 33 21 16 13 1 0 50 29 9967

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 24 21 19 22 0 0 38 41 1024
2020 Not a person with a disability 23 31 19 14 14 0 0 54 27 7471
2019 Person with a disability 15 25 18 15 27 0 0 40 42 833
2019 Not a person with a disability 21 30 20 15 14 0 0 51 29 7621
2018 Person with a disability 9 20 18 21 32 0 0 29 53 767
2018 Not a person with a disability 17 30 21 16 15 0 0 48 31 6338
2017 Person with a disability 11 25 17 20 27 0 0 36 47 862
2017 Not a person with a disability 16 31 20 17 15 0 0 48 32 7804
2014 Person with a disability 13 27 18 18 23 0 0 40 42 880
2014 Not a person with a disability 17 35 21 16 11 0 0 51 28 9960

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 19 19 17 24 4 1 37 43 1025
2020 Not a person with a disability 25 24 20 13 14 3 1 50 29 7509
2019 Person with a disability 18 17 20 16 26 3 1 36 43 840
2019 Not a person with a disability 22 24 20 14 16 3 1 48 31 7651
2018 Person with a disability 11 18 20 19 30 2 0 30 50 773
2018 Not a person with a disability 20 22 21 16 18 2 0 44 35 6370
2017 Person with a disability 13 20 21 15 27 4 0 35 43 863
2017 Not a person with a disability 20 24 21 15 16 4 1 46 33 7802
2014 Person with a disability 17 20 17 16 25 5 1 40 43 882
2014 Not a person with a disability 20 26 21 15 14 4 1 48 30 9966
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 28 20 6 9 1 3 63 16 1028
2020 Not a person with a disability 37 29 19 6 6 1 3 69 12 7510
2019 Person with a disability 32 28 19 7 11 1 2 62 18 840
2019 Not a person with a disability 35 31 19 6 6 1 2 68 12 7665

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 28 15 12 15 1 0 58 27 1025
2020 Not a person with a disability 36 30 14 9 9 0 1 67 19 7516
2019 Person with a disability 31 27 15 12 14 1 0 59 26 835
2019 Not a person with a disability 34 32 14 11 8 0 0 66 19 7616
2018 Person with a disability 22 30 12 18 19 1 0 52 36 773
2018 Not a person with a disability 30 33 16 11 9 0 0 63 21 6354
2017 Person with a disability 25 28 14 14 17 1 0 54 32 863
2017 Not a person with a disability 31 33 14 11 10 1 0 65 21 7816
2014 Person with a disability 26 28 14 13 17 1 0 55 31 883
2014 Not a person with a disability 29 35 15 12 8 1 0 65 20 9963

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 28 18 9 11 1 1 61 20 1029
2020 Not a person with a disability 41 27 14 8 8 1 1 69 17 7526
2019 Person with a disability 34 27 16 9 14 0 0 61 23 840
2019 Not a person with a disability 38 31 14 8 8 0 0 69 16 7652
2018 Person with a disability 24 25 16 12 23 0 0 49 35 774
2018 Not a person with a disability 34 30 16 10 10 0 0 64 20 6360
2017 Person with a disability 28 25 16 11 18 0 0 54 29 860
2017 Not a person with a disability 35 30 15 8 10 1 0 66 19 7805
2014 Person with a disability 31 25 16 9 17 1 0 57 27 882
2014 Not a person with a disability 35 32 16 9 7 1 0 68 16 9953

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 21 15 17 27 4 0 39 46 1030
2020 Not a person with a disability 24 27 16 13 16 3 0 53 30 7531
2019 Person with a disability 15 22 16 15 28 4 0 38 46 843
2019 Not a person with a disability 19 29 17 14 18 3 0 50 33 7645
2018 Person with a disability 11 19 13 16 38 2 0 30 56 778
2018 Not a person with a disability 16 27 18 15 21 3 0 44 37 6383
2017 Person with a disability 11 21 15 16 32 3 0 34 50 865
2017 Not a person with a disability 15 28 18 16 19 4 0 45 36 7819
2014 Person with a disability 13 21 17 19 27 4 0 35 48 881
2014 Not a person with a disability 15 30 19 16 15 4 0 48 32 9956

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 19 15 19 30 1 0 35 50 1031
2020 Not a person with a disability 22 26 16 15 19 1 0 49 35 7508
2019 Person with a disability 15 20 16 16 31 2 0 36 48 838
2019 Not a person with a disability 18 27 17 15 22 1 0 46 37 7631
2018 Person with a disability 9 17 13 19 41 0 0 26 61 776
2018 Not a person with a disability 15 25 18 17 24 1 0 40 42 6376
2017 Person with a disability 9 21 14 19 35 2 0 30 55 863
2017 Not a person with a disability 13 26 18 19 23 1 0 40 42 7813
2014 Person with a disability 11 21 16 21 29 2 0 33 51 881
2014 Not a person with a disability 14 27 20 18 19 2 0 42 38 9959

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 19 17 21 29 2 0 32 51 1026
2020 Not a person with a disability 16 26 18 17 20 2 0 43 38 7505
2019 Person with a disability 11 19 18 17 31 3 0 32 49 837
2019 Not a person with a disability 14 25 19 18 22 2 0 40 41 7606
2018 Person with a disability 6 15 14 24 39 2 0 21 65 772
2018 Not a person with a disability 10 22 21 19 25 2 0 34 45 6367
2017 Person with a disability 7 17 17 23 34 2 0 24 58 864
2017 Not a person with a disability 10 23 20 21 23 3 0 34 45 7803
2014 Person with a disability 8 19 16 24 29 3 0 28 55 882
2014 Not a person with a disability 10 25 21 22 20 2 0 35 44 9957

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 23 12 19 35 1 0 34 54 1032
2020 Not a person with a disability 15 26 16 18 24 1 0 42 42 7518
2019 Person with a disability 9 19 16 17 37 2 0 29 55 842
2019 Not a person with a disability 13 25 17 19 26 1 0 38 45 7612
2018 Person with a disability 6 17 10 23 43 1 0 23 67 776
2018 Not a person with a disability 10 23 18 20 29 1 0 33 49 6361
2017 Person with a disability 6 19 14 20 39 2 0 25 60 864
2017 Not a person with a disability 10 24 17 21 27 2 0 34 48 7808
2014 Person with a disability 7 20 15 22 35 1 0 27 58 882
2014 Not a person with a disability 9 25 19 22 23 2 0 35 46 9956
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 25 15 17 28 0 0 40 45 1028
2020 Not a person with a disability 20 31 16 15 18 0 0 50 34 7517
2019 Person with a disability 14 25 15 17 29 0 0 39 46 835
2019 Not a person with a disability 18 32 16 17 18 0 0 49 35 7641
2018 Person with a disability 10 19 14 16 40 1 0 29 57 775
2018 Not a person with a disability 16 28 17 16 22 0 0 45 39 6367
2017 Person with a disability 11 26 14 17 32 0 0 36 49 863
2017 Not a person with a disability 15 29 17 18 22 0 0 43 40 7816
2014 Person with a disability 12 27 11 18 33 0 0 38 51 882
2014 Not a person with a disability 14 30 19 20 18 0 0 44 37 9955

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 37 16 15 12 0 0 56 27 1021
2020 Not a person with a disability 25 40 15 13 6 0 0 66 19 7486
2019 Person with a disability 18 38 17 17 9 0 0 56 27 833
2019 Not a person with a disability 22 41 16 13 7 0 0 64 21 7606
2018 Person with a disability 14 35 16 19 16 0 0 49 35 774
2018 Not a person with a disability 21 41 16 13 8 0 0 63 21 6383
2017 Person with a disability 18 35 16 16 15 0 0 53 31 861
2017 Not a person with a disability 21 41 16 13 9 0 0 62 22 7818

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 28 15 12 15 0 0 57 28 1029
2020 Not a person with a disability 35 30 14 11 10 0 0 65 20 7509
2019 Person with a disability 28 27 15 12 16 1 1 56 29 840
2019 Not a person with a disability 32 32 16 10 9 0 0 64 20 7645
2018 Person with a disability 19 30 13 15 23 1 0 49 38 775
2018 Not a person with a disability 27 34 16 12 11 0 0 61 23 6366
2017 Person with a disability 21 29 16 15 18 1 0 51 33 864
2017 Not a person with a disability 26 34 15 12 11 0 0 61 24 7822
2014 Person with a disability 23 31 13 14 18 0 0 54 32 883
2014 Not a person with a disability 26 36 16 12 9 1 0 63 21 9961

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 35 16 18 16 0 0 50 33 1021
2020 Not a person with a disability 20 39 14 18 10 0 0 59 28 7500
2019 Person with a disability 13 35 14 22 15 0 0 49 38 834
2019 Not a person with a disability 17 41 12 18 10 0 0 59 29 7649
2018 Person with a disability 9 39 9 23 20 0 0 48 43 776
2018 Not a person with a disability 14 47 11 18 9 0 0 62 27 6398
2017 Person with a disability 12 32 12 23 21 0 0 44 44 863
2017 Not a person with a disability 15 38 13 19 14 0 0 54 33 7821
2014 Person with a disability 12 33 10 22 23 0 0 45 45 880
2014 Not a person with a disability 15 38 14 20 12 0 0 53 33 9957

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 24 17 10 14 1 2 57 25 1024
2020 Not a person with a disability 41 26 16 7 8 1 1 68 15 7505

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 18 20 20 29 2 0 29 50 1029
2020 Not a person with a disability 17 28 20 16 17 2 0 46 33 7509
2019 Person with a disability 10 22 14 19 32 2 0 34 52 839
2019 Not a person with a disability 16 27 19 16 20 2 0 43 37 7641
2018 Person with a disability 6 17 14 20 41 2 0 23 62 774
2018 Not a person with a disability 12 26 20 20 21 1 0 38 42 6367
2017 Person with a disability 7 22 17 21 31 1 0 30 53 864
2017 Not a person with a disability 14 27 19 19 19 2 0 42 39 7808
2014 Person with a disability 10 19 15 22 32 2 0 30 55 878
2014 Not a person with a disability 12 27 21 19 17 3 0 41 38 9963

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 21 15 17 33 1 1 33 51 1029
2020 Not a person with a disability 19 29 17 14 17 2 2 50 32 7522
2019 Person with a disability 12 20 16 14 36 2 1 33 51 837
2019 Not a person with a disability 17 29 17 13 20 2 2 48 35 7654
2018 Person with a disability 8 19 15 17 39 1 2 28 57 771
2018 Not a person with a disability 15 29 18 16 20 1 1 45 37 6372
2017 Person with a disability 10 19 13 18 37 1 2 30 57 860
2017 Not a person with a disability 15 28 17 16 20 2 2 45 37 7811
2014 Person with a disability 10 17 13 20 36 2 2 29 58 879
2014 Not a person with a disability 14 29 18 16 19 2 2 45 36 9959

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 22 21 9 9 1 4 58 19 1029
2020 Not a person with a disability 44 22 16 7 6 1 4 70 13 7527
2019 Person with a disability 31 26 18 9 10 1 5 61 20 838
2019 Not a person with a disability 41 25 17 7 5 1 4 69 13 7643

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 20 22 12 14 2 3 48 28 1028
2020 Not a person with a disability 36 23 18 10 8 1 4 62 19 7514
2019 Person with a disability 24 21 19 13 16 3 5 49 31 839
2019 Not a person with a disability 33 24 19 10 8 2 4 61 19 7638

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 16 13 8 15 4 3 61 25 1024
2020 Not a person with a disability 64 12 8 4 5 2 4 81 10 7494
2019 Person with a disability 38 15 13 8 15 5 4 59 26 834
2019 Not a person with a disability 61 12 9 4 6 3 5 79 11 7608

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 17 11 9 15 3 5 62 26 1028
2020 Not a person with a disability 65 13 7 3 3 2 7 86 7 7492
2019 Person with a disability 39 17 12 9 15 3 5 62 26 836
2019 Not a person with a disability 66 10 6 2 4 3 9 86 7 7611

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 29 16 17 24 0 0 44 41 1023
2020 Not a person with a disability 21 34 15 15 15 0 0 55 30 7502
2019 Person with a disability 16 25 15 19 24 1 0 41 43 834
2019 Not a person with a disability 19 34 15 16 16 0 0 53 32 7609
2018 Person with a disability 11 26 11 19 32 0 0 38 51 772
2018 Not a person with a disability 16 34 15 17 17 0 0 51 34 6372
2017 Person with a disability 14 31 10 20 24 0 0 45 45 860
2017 Not a person with a disability 18 34 14 17 16 0 0 52 34 7792
2014 Person with a disability 10 31 12 22 24 1 0 41 47 880
2014 Not a person with a disability 13 34 15 21 16 0 0 47 37 9957

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 26 17 16 23 0 0 44 39 1026
2020 Not a person with a disability 24 30 17 13 15 0 0 55 28 7510
2019 Person with a disability 19 24 16 15 26 1 0 43 41 835
2019 Not a person with a disability 23 30 18 13 16 0 0 53 29 7629
2018 Person with a disability 13 23 15 16 32 0 0 37 49 770
2018 Not a person with a disability 20 31 18 15 17 0 0 51 32 6341
2017 Person with a disability 17 26 16 16 25 0 0 42 42 861
2017 Not a person with a disability 20 31 17 16 16 0 0 51 33 7789
2014 Person with a disability 16 28 15 18 23 0 0 44 41 879
2014 Not a person with a disability 18 32 19 17 14 0 0 50 31 9961

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 28 18 21 17 0 0 44 38 1017
2020 Not a person with a disability 22 33 19 14 12 0 0 55 26 7427
2019 Person with a disability 16 29 19 18 19 0 0 45 36 829
2019 Not a person with a disability 19 34 19 15 11 0 0 54 27 7538
2018 Person with a disability 12 21 15 18 33 0 0 34 51 767
2018 Not a person with a disability 18 31 19 17 16 0 0 49 32 6359
2017 Person with a disability 15 28 16 16 24 0 0 43 40 859
2017 Not a person with a disability 18 31 19 17 15 0 0 49 32 7790
2014 Person with a disability 16 26 18 20 20 0 0 42 40 881
2014 Not a person with a disability 17 33 21 17 12 0 0 50 29 9957

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 28 19 20 20 2 0 40 41 1030
2020 Not a person with a disability 16 34 19 15 12 3 0 52 28 7512
2019 Person with a disability 10 33 17 15 23 2 0 44 39 840
2019 Not a person with a disability 13 32 22 16 13 3 1 47 30 7662
2018 Person with a disability 7 20 19 19 33 1 0 28 53 773
2018 Not a person with a disability 12 29 24 15 17 2 0 43 33 6371
2017 Person with a disability 8 23 22 19 26 2 0 32 46 862
2017 Not a person with a disability 13 29 23 16 16 3 0 43 33 7814

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 26 15 16 21 0 0 49 36 1028
2020 Not a person with a disability 30 31 15 13 11 0 0 61 24 7513
2019 Person with a disability 22 26 16 15 20 0 1 48 35 837
2019 Not a person with a disability 29 33 14 12 12 0 0 62 24 7652
2018 Person with a disability 18 24 15 17 25 1 0 43 42 775
2018 Not a person with a disability 26 34 15 13 11 0 0 61 24 6376
2017 Person with a disability 21 26 12 17 24 0 1 47 41 861
2017 Not a person with a disability 25 33 15 14 13 0 0 58 27 7809
2014 Person with a disability 20 26 14 15 24 1 0 46 40 880
2014 Not a person with a disability 23 33 17 14 12 0 0 57 26 9951

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 33 21 10 9 0 1 60 19 1016
2020 Not a person with a disability 34 34 19 7 4 0 1 69 12 7466
2019 Person with a disability 24 30 24 12 8 1 1 55 20 836
2019 Not a person with a disability 31 32 22 8 5 0 1 64 14 7588
2018 Person with a disability 27 29 23 11 8 0 2 57 19 774
2018 Not a person with a disability 30 34 20 9 6 0 1 65 15 6396
2017 Person with a disability 26 34 24 8 6 0 2 61 15 864
2017 Not a person with a disability 32 37 18 8 4 0 2 70 12 7822
2014 Person with a disability 27 27 25 11 9 0 1 54 20 880
2014 Not a person with a disability 28 37 21 8 4 0 1 66 12 9956

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 41 59 1029
2020 Not a person with a disability 31 69 7525

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 16 14 7 12 5 15 60 23 1029
2020 Not a person with a disability 33 17 13 5 9 4 18 64 19 7528

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Person with a disability 23 36 42 1029
2020 Not a person with a disability 18 49 34 7535
2019 Person with a disability 27 34 38 842
2019 Not a person with a disability 18 47 35 7665
2018 Person with a disability 24 35 41 777
2018 Not a person with a disability 18 48 35 6403
2017 Person with a disability 23 37 40 864
2017 Not a person with a disability 18 50 32 7819
2014 Person with a disability 24 39 37 883
2014 Not a person with a disability 18 51 32 9962

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Person with a disability 24 24 28 7 5 12 250
2020 Not a person with a disability 22 33 26 7 5 7 1389
2019 Person with a disability 28 19 26 8 7 11 231
2019 Not a person with a disability 20 33 23 9 8 7 1483
2018 Person with a disability 22 24 25 14 3 12 207
2018 Not a person with a disability 22 33 23 10 5 7 1265
2017 Person with a disability 20 32 25 11 2 10 199
2017 Not a person with a disability 24 31 22 12 5 6 1510
2014 Person with a disability 24 23 23 17 9999 13 215
2014 Not a person with a disability 23 31 23 13 9999 11 1918
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 37 13 9 10 1 0 67 19 1020
2020 Not a person with a disability 34 38 13 8 7 0 0 72 15 7480
2019 Person with a disability 29 36 13 10 11 1 0 66 21 831
2019 Not a person with a disability 31 38 15 9 7 0 0 69 16 7624
2018 Person with a disability 25 38 15 10 12 1 0 63 22 772
2018 Not a person with a disability 30 41 14 8 7 0 0 72 14 6381
2017 Person with a disability 25 38 14 8 13 1 0 64 22 863
2017 Not a person with a disability 28 39 15 9 8 0 0 68 17 7804
2014 Person with a disability 28 37 15 9 10 1 0 66 20 882
2014 Not a person with a disability 27 40 17 9 7 1 0 67 16 9957

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 34 21 16 13 1 0 50 29 1029
2020 Not a person with a disability 20 37 20 12 9 1 0 58 22 7525
2019 Person with a disability 19 31 20 14 16 1 0 50 29 840
2019 Not a person with a disability 19 38 21 12 9 1 0 57 22 7645
2018 Person with a disability 13 30 19 15 23 1 0 43 38 774
2018 Not a person with a disability 16 38 21 14 10 1 0 55 25 6367
2017 Person with a disability 14 31 20 16 18 1 0 46 34 863
2017 Not a person with a disability 17 37 20 13 11 1 0 55 25 7805
2014 Person with a disability 16 29 19 16 17 2 0 46 34 883
2014 Not a person with a disability 17 37 22 14 9 1 0 55 23 9962

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 32 29 10 5 1 1 16 54 1031
2020 Not a person with a disability 17 31 31 14 5 1 1 20 49 7518
2019 Person with a disability 24 29 28 12 4 1 1 17 54 839
2019 Not a person with a disability 16 30 34 13 5 1 1 19 47 7659
2018 Person with a disability 24 31 31 9 3 1 2 12 56 770
2018 Not a person with a disability 15 31 34 13 4 1 1 18 47 6385
2017 Person with a disability 21 33 31 8 4 1 2 12 56 856
2017 Not a person with a disability 16 30 33 13 5 1 2 18 47 7787
2014 Person with a disability 20 34 33 8 4 0 1 12 55 879
2014 Not a person with a disability 13 33 35 12 5 1 1 17 47 9941

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 26 25 15 7 1 1 22 52 1027
2020 Not a person with a disability 17 23 29 19 10 1 1 29 41 7491
2019 Person with a disability 29 25 24 13 6 2 1 20 55 838
2019 Not a person with a disability 20 27 28 15 8 1 1 23 48 7639
2018 Person with a disability 33 29 24 9 4 1 1 13 63 771
2018 Not a person with a disability 20 29 27 14 7 1 1 21 51 6363
2017 Person with a disability 28 29 26 9 5 2 1 15 59 859
2017 Not a person with a disability 19 27 29 14 7 1 3 22 48 7773
2014 Person with a disability 26 27 29 10 6 2 1 16 54 879
2014 Not a person with a disability 17 29 30 14 6 2 1 21 47 9942

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 25 28 14 6 2 2 21 50 1022
2020 Not a person with a disability 17 26 29 17 7 2 2 24 45 7499
2019 Person with a disability 22 27 27 14 6 2 2 21 51 839
2019 Not a person with a disability 20 27 29 15 6 2 2 22 48 7630
2018 Person with a disability 29 24 28 10 4 2 3 15 56 769
2018 Not a person with a disability 21 29 29 12 6 2 2 19 51 6358
2017 Person with a disability 27 26 24 10 6 3 3 17 57 858
2017 Not a person with a disability 20 26 28 14 6 2 4 21 49 7783
2014 Person with a disability 27 26 29 10 5 2 2 15 54 881
2014 Not a person with a disability 21 29 28 12 5 2 2 18 52 9939

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 16 34 24 11 1 3 36 29 1028
2020 Not a person with a disability 7 13 33 30 13 1 3 45 21 7471
2019 Person with a disability 12 21 31 22 10 1 3 34 35 833
2019 Not a person with a disability 8 16 35 25 12 1 3 38 25 7624
2018 Person with a disability 15 17 34 21 7 1 4 30 34 767
2018 Not a person with a disability 9 16 36 25 10 1 3 37 26 6337
2017 Person with a disability 14 21 33 18 8 1 5 28 37 856
2017 Not a person with a disability 9 16 33 25 10 1 5 38 27 7757
2014 Person with a disability 16 20 33 20 8 1 1 29 37 872
2014 Not a person with a disability 9 18 35 24 8 1 3 35 29 9902

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 25 26 13 7 1 2 20 53 1021
2020 Not a person with a disability 18 23 29 18 9 1 2 28 42 7499
2019 Person with a disability 31 27 21 12 7 1 1 19 59 839
2019 Not a person with a disability 22 26 27 15 8 1 2 23 49 7638
2018 Person with a disability 33 31 19 9 4 1 3 14 67 770
2018 Not a person with a disability 27 26 26 12 6 1 2 18 55 6359
2017 Person with a disability 31 27 24 10 4 2 2 15 61 861
2017 Not a person with a disability 22 25 28 14 7 1 3 22 49 7782
2014 Person with a disability 35 25 25 9 4 1 1 13 62 880
2014 Not a person with a disability 23 28 27 13 5 1 2 19 53 9935

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 21 27 20 10 2 2 31 41 1021
2020 Not a person with a disability 13 20 27 24 13 2 2 38 35 7494
2019 Person with a disability 24 25 25 15 7 2 2 23 51 835
2019 Not a person with a disability 19 22 27 18 10 2 2 29 43 7629
2018 Person with a disability 23 24 27 17 5 2 2 23 49 767
2018 Not a person with a disability 18 24 26 20 8 2 2 29 44 6349
2017 Person with a disability 19 25 26 17 7 3 4 26 46 859
2017 Not a person with a disability 16 21 27 20 10 2 5 32 39 7783
2014 Person with a disability 18 23 26 19 9 1 3 29 44 880
2014 Not a person with a disability 13 21 29 22 10 2 3 34 36 9937

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 28 28 13 6 2 3 20 50 1022
2020 Not a person with a disability 16 24 30 17 8 2 2 26 42 7502
2019 Person with a disability 25 24 28 13 6 3 2 20 51 840
2019 Not a person with a disability 18 25 30 14 8 2 2 23 45 7631
2018 Person with a disability 30 26 25 9 4 2 3 14 59 775
2018 Not a person with a disability 20 28 28 13 6 2 2 20 51 6366
2017 Person with a disability 27 27 25 9 4 3 3 15 58 859
2017 Not a person with a disability 19 25 30 13 6 3 5 21 47 7777
2014 Person with a disability 27 29 26 10 5 2 2 16 58 876
2014 Not a person with a disability 18 27 31 13 6 2 3 19 48 9920

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 22 33 23 10 0 2 33 33 1026
2020 Not a person with a disability 7 16 33 29 12 1 1 42 24 7512
2019 Person with a disability 15 18 34 21 10 1 2 32 34 840
2019 Not a person with a disability 10 17 32 27 11 1 2 39 28 7643

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 7 21 20 27 24 1 0 29 52 1029
2020 Not a person with a disability 12 29 21 21 16 1 0 41 38 7489
2019 Person with a disability 8 20 21 22 27 2 0 29 50 836
2019 Not a person with a disability 9 25 20 25 19 1 0 35 44 7632

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 25 12 18 24 0 0 45 43 1025
2020 Not a person with a disability 29 30 13 14 13 0 0 60 27 7507
2019 Person with a disability 23 22 12 18 25 1 0 45 43 838
2019 Not a person with a disability 28 30 14 14 13 1 0 59 27 7632
2018 Person with a disability 16 21 13 18 33 0 0 37 51 773
2018 Not a person with a disability 24 31 14 16 15 0 0 55 31 6362
2017 Person with a disability 20 20 13 20 26 1 1 41 46 862
2017 Not a person with a disability 25 30 14 15 16 1 1 55 31 7817
2014 Person with a disability 20 24 12 21 22 1 0 45 43 881
2014 Not a person with a disability 27 32 13 15 12 0 0 60 26 9958

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 33 12 16 15 0 0 56 31 1027
2020 Not a person with a disability 31 36 13 12 7 0 0 68 19 7497
2019 Person with a disability 26 32 13 15 14 0 0 58 29 836
2019 Not a person with a disability 29 37 13 13 7 0 0 66 20 7633
2018 Person with a disability 18 33 16 14 19 0 0 51 33 771
2018 Not a person with a disability 24 38 15 13 9 0 0 63 22 6358
2017 Person with a disability 17 32 16 17 17 1 0 50 34 862
2017 Not a person with a disability 21 39 15 14 11 0 0 60 25 7799
2014 Person with a disability 18 34 15 19 12 1 0 53 32 880
2014 Not a person with a disability 22 43 16 12 6 0 0 65 19 9951

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 33 21 13 12 0 0 54 25 1027
2020 Not a person with a disability 28 39 18 8 6 1 0 68 14 7470
2019 Person with a disability 20 36 20 11 11 2 0 57 23 837
2019 Not a person with a disability 26 39 18 9 6 1 0 66 16 7628
2018 Person with a disability 16 34 19 13 18 1 0 50 31 773
2018 Not a person with a disability 22 41 20 8 7 1 0 63 16 6366

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 27 19 17 20 2 0 43 37 1025
2020 Not a person with a disability 24 35 18 12 9 1 0 60 22 7490
2019 Person with a disability 17 31 16 14 20 3 0 49 34 838
2019 Not a person with a disability 22 36 20 11 9 1 0 59 21 7619
2018 Person with a disability 14 29 20 15 22 1 0 43 37 770
2018 Not a person with a disability 24 39 19 10 7 1 0 64 17 6360
2017 Person with a disability 15 36 17 15 14 2 0 53 30 863
2017 Not a person with a disability 22 40 18 10 8 2 0 64 18 7805
2014 Person with a disability 21 30 17 15 16 1 0 51 32 881
2014 Not a person with a disability 27 39 17 9 5 2 0 68 14 9967

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 31 21 12 14 2 0 53 26 1024
2020 Not a person with a disability 28 34 20 8 7 3 1 64 15 7505
2019 Person with a disability 23 31 20 10 14 2 0 55 25 839
2019 Not a person with a disability 27 36 20 7 7 2 1 66 14 7623
2018 Person with a disability 20 32 20 10 15 2 0 54 26 774
2018 Not a person with a disability 27 38 20 6 6 2 0 67 12 6376
2017 Person with a disability 22 32 17 10 15 3 1 55 27 862
2017 Not a person with a disability 25 35 21 7 7 2 1 63 15 7806
2014 Person with a disability 28 30 16 10 13 3 0 60 24 881
2014 Not a person with a disability 30 39 17 6 4 3 1 71 11 9955

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 29 16 14 18 0 0 51 33 1027
2020 Not a person with a disability 33 35 13 10 9 0 0 69 18 7498
2019 Person with a disability 22 29 14 14 20 0 0 52 34 840
2019 Not a person with a disability 30 35 15 9 10 0 0 66 19 7644
2018 Person with a disability 15 28 16 16 25 0 0 44 41 772
2018 Not a person with a disability 26 39 15 10 10 0 0 65 20 6356
2017 Person with a disability 17 34 15 17 17 0 0 51 34 864
2017 Not a person with a disability 25 39 14 11 10 0 0 65 21 7805
2014 Person with a disability 22 29 16 15 18 0 0 51 33 880
2014 Not a person with a disability 29 40 14 10 7 0 0 69 17 9957

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 24 15 11 16 2 2 56 27 1030
2020 Not a person with a disability 37 29 14 7 8 3 2 69 16 7511

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 31 23 10 11 3 0 54 22 1029
2020 Not a person with a disability 27 34 22 7 6 3 1 64 14 7514

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 28 15 12 17 2 1 55 30 1029
2020 Not a person with a disability 33 32 13 9 9 2 1 68 18 7487

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 0 3 8 24 56 4 4 3 87 56
2020 Not a person with a disability 3 5 19 19 49 5 1 8 72 228

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 21 19 20 25 1 1 34 47 1030
2020 Not a person with a disability 16 29 20 16 15 2 2 47 32 7525
2019 Person with a disability 14 24 17 16 25 2 1 40 43 840
2019 Not a person with a disability 17 28 19 16 15 2 1 47 32 7636
2018 Person with a disability 8 20 15 17 38 2 1 28 56 774
2018 Not a person with a disability 12 30 20 18 18 2 1 43 37 6373
2017 Person with a disability 12 22 15 19 28 2 1 35 49 862
2017 Not a person with a disability 15 29 19 16 18 2 2 45 35 7818
2014 Person with a disability 14 25 17 20 22 1 1 40 42 883
2014 Not a person with a disability 18 32 18 15 12 2 2 53 28 9965

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 28 15 15 20 1 0 49 35 1029
2020 Not a person with a disability 25 35 15 12 10 2 1 61 23 7519
2019 Person with a disability 22 28 16 13 20 2 0 51 33 836
2019 Not a person with a disability 23 36 16 13 11 1 1 59 24 7647
2018 Person with a disability 18 29 14 15 25 1 0 47 40 774
2018 Not a person with a disability 22 37 16 12 11 1 0 60 24 6372
2017 Person with a disability 22 30 14 14 19 2 0 52 33 861
2017 Not a person with a disability 24 38 15 11 9 2 0 64 21 7796
2014 Person with a disability 26 30 12 14 15 2 1 58 30 882
2014 Not a person with a disability 26 39 15 10 7 3 0 67 18 9957

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 23 20 16 23 1 0 40 39 1030
2020 Not a person with a disability 22 33 21 12 11 1 0 55 24 7501
2019 Person with a disability 17 26 17 14 25 1 0 44 39 838
2019 Not a person with a disability 19 33 20 14 14 1 0 52 28 7632
2018 Person with a disability 12 23 18 18 28 1 0 36 46 769
2018 Not a person with a disability 18 34 20 14 13 0 0 53 28 6364

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 16 14 19 38 2 0 27 58 1028
2020 Not a person with a disability 17 25 17 17 19 4 1 44 38 7515
2019 Person with a disability 11 16 13 15 40 4 1 29 58 839
2019 Not a person with a disability 14 25 18 17 21 4 1 41 40 7637
2018 Person with a disability 8 16 11 16 46 2 0 25 64 775
2018 Not a person with a disability 13 24 18 19 22 3 1 38 43 6379
2017 Person with a disability 9 17 12 18 40 3 1 27 60 863
2017 Not a person with a disability 13 26 17 18 21 4 1 41 41 7796
2014 Person with a disability 11 16 12 19 38 3 1 28 59 883
2014 Not a person with a disability 12 28 18 19 18 4 1 42 39 9959

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 47 7 19 12 0 0 62 31 1030
2020 Not a person with a disability 24 49 7 15 5 0 0 73 20 7533

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 32 12 21 13 0 0 54 35 1031
2020 Not a person with a disability 26 37 10 17 9 0 0 64 26 7528
2019 Person with a disability 22 33 10 18 16 0 0 55 35 838
2019 Not a person with a disability 27 35 10 16 11 0 0 62 27 7653
2017 Person with a disability 19 34 9 18 20 0 0 53 38 862
2017 Not a person with a disability 24 36 10 17 13 0 0 60 30 7822
2014 Person with a disability 20 31 10 18 21 0 0 51 39 882
2014 Not a person with a disability 25 35 11 18 12 0 0 60 29 9949

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 34 12 19 15 0 0 54 34 1022
2020 Not a person with a disability 26 38 12 16 8 0 0 64 24 7482
2019 Person with a disability 20 31 11 23 15 0 0 51 38 841
2019 Not a person with a disability 24 38 13 15 10 0 0 63 25 7608
2017 Person with a disability 17 31 13 22 17 0 0 48 39 860
2017 Not a person with a disability 24 39 12 15 10 0 0 63 25 7787
2014 Person with a disability 19 34 10 21 15 0 0 54 36 877
2014 Not a person with a disability 24 40 13 15 7 0 0 64 23 9955

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 68 20 5 2 3 0 1 89 5 1028
2020 Not a person with a disability 70 21 4 2 1 0 1 93 3 7502

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 12 11 6 13 23 10 55 29 1029
2020 Not a person with a disability 28 15 10 7 11 20 9 60 25 7521
2019 Person with a disability 26 13 10 8 13 24 6 55 31 839
2019 Not a person with a disability 29 15 11 8 11 20 6 59 26 7663

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 41 59 1024
2020 Not a person with a disability 22 78 7517
2019 Person with a disability 44 56 839
2019 Not a person with a disability 24 76 7644
2018 Person with a disability 56 44 776
2018 Not a person with a disability 29 71 6387

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 55 45 364
2020 Not a person with a disability 58 42 1301
2019 Person with a disability 55 45 335
2019 Not a person with a disability 57 43 1578
2018 Person with a disability 51 49 384
2018 Not a person with a disability 59 41 1522

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 72 28 364
2020 Not a person with a disability 58 42 1301
2019 Person with a disability 71 29 335
2019 Not a person with a disability 64 36 1578
2018 Person with a disability 78 22 384
2018 Not a person with a disability 62 38 1522

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 10 90 364
2020 Not a person with a disability 9 91 1301
2019 Person with a disability 13 87 335
2019 Not a person with a disability 11 89 1578
2018 Person with a disability 9 91 384
2018 Not a person with a disability 10 90 1522

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 31 69 364
2020 Not a person with a disability 30 70 1301
2019 Person with a disability 33 67 335
2019 Not a person with a disability 34 66 1578
2018 Person with a disability 35 65 384
2018 Not a person with a disability 33 67 1522

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 13 87 364
2020 Not a person with a disability 11 89 1301
2019 Person with a disability 14 86 335
2019 Not a person with a disability 10 90 1578
2018 Person with a disability 13 87 384
2018 Not a person with a disability 8 92 1522

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 11 89 364
2020 Not a person with a disability 10 90 1301
2019 Person with a disability 19 81 335
2019 Not a person with a disability 10 90 1578
2018 Person with a disability 12 88 384
2018 Not a person with a disability 10 90 1522

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 3 97 364
2020 Not a person with a disability 3 97 1301
2019 Person with a disability 5 95 335
2019 Not a person with a disability 5 95 1578
2018 Person with a disability 4 96 384
2018 Not a person with a disability 5 95 1522

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 41 59 364
2020 Not a person with a disability 44 56 1301
2019 Person with a disability 49 51 331
2019 Not a person with a disability 45 55 1559
2018 Person with a disability 44 56 384
2018 Not a person with a disability 44 56 1523

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 43 57 364
2020 Not a person with a disability 40 60 1301
2019 Person with a disability 44 56 331
2019 Not a person with a disability 39 61 1559
2018 Person with a disability 43 57 384
2018 Not a person with a disability 39 61 1523

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 58 42 364
2020 Not a person with a disability 49 51 1301
2019 Person with a disability 61 39 331
2019 Not a person with a disability 49 51 1559
2018 Person with a disability 54 46 384
2018 Not a person with a disability 51 49 1523

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 46 54 364
2020 Not a person with a disability 45 55 1301
2019 Person with a disability 54 46 331
2019 Not a person with a disability 43 57 1559
2018 Person with a disability 47 53 384
2018 Not a person with a disability 44 56 1523

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 43 57 364
2020 Not a person with a disability 31 69 1301
2019 Person with a disability 39 61 331
2019 Not a person with a disability 33 67 1559
2018 Person with a disability 38 62 384
2018 Not a person with a disability 36 64 1523

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 56 44 364
2020 Not a person with a disability 63 37 1301
2019 Person with a disability 61 39 331
2019 Not a person with a disability 62 38 1559
2018 Person with a disability 66 34 384
2018 Not a person with a disability 66 34 1523

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 48 52 364
2020 Not a person with a disability 50 50 1301
2019 Person with a disability 47 53 331
2019 Not a person with a disability 46 54 1559
2018 Person with a disability 50 50 384
2018 Not a person with a disability 47 53 1523

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 6 94 364
2020 Not a person with a disability 7 93 1301
2019 Person with a disability 10 90 331
2019 Not a person with a disability 7 93 1559
2018 Person with a disability 5 95 384
2018 Not a person with a disability 8 92 1523

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 364
2020 Not a person with a disability 15 85 1301
2019 Person with a disability 15 85 331
2019 Not a person with a disability 16 84 1559
2018 Person with a disability 16 84 384
2018 Not a person with a disability 17 83 1523

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 20 80 364
2020 Not a person with a disability 22 78 1301
2019 Person with a disability 29 71 331
2019 Not a person with a disability 22 78 1559
2018 Person with a disability 23 77 384
2018 Not a person with a disability 21 79 1523

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 68 32 364
2020 Not a person with a disability 57 43 1301
2019 Person with a disability 66 34 331
2019 Not a person with a disability 53 47 1559
2018 Person with a disability 70 30 384
2018 Not a person with a disability 52 48 1523

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 30 70 364
2020 Not a person with a disability 36 64 1301
2019 Person with a disability 40 60 331
2019 Not a person with a disability 35 65 1559
2018 Person with a disability 38 62 384
2018 Not a person with a disability 37 63 1523

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 22 78 364
2020 Not a person with a disability 17 83 1301
2019 Person with a disability 18 82 331
2019 Not a person with a disability 20 80 1559
2018 Person with a disability 14 86 384
2018 Not a person with a disability 17 83 1523

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 48 52 364
2020 Not a person with a disability 45 55 1301
2019 Person with a disability 46 54 330
2019 Not a person with a disability 46 54 1545
2018 Person with a disability 45 55 384
2018 Not a person with a disability 44 56 1520

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 26 74 364
2020 Not a person with a disability 29 71 1301
2019 Person with a disability 28 72 330
2019 Not a person with a disability 31 69 1545
2018 Person with a disability 27 73 384
2018 Not a person with a disability 31 69 1520

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 6 94 364
2020 Not a person with a disability 7 93 1301
2019 Person with a disability 11 89 330
2019 Not a person with a disability 7 93 1545
2018 Person with a disability 9 91 384
2018 Not a person with a disability 7 93 1520

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 32 68 364
2020 Not a person with a disability 26 74 1301
2019 Person with a disability 29 71 330
2019 Not a person with a disability 31 69 1545
2018 Person with a disability 35 65 384
2018 Not a person with a disability 27 73 1520

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 14 86 364
2020 Not a person with a disability 15 85 1301
2019 Person with a disability 10 90 330
2019 Not a person with a disability 14 86 1545
2018 Person with a disability 15 85 384
2018 Not a person with a disability 14 86 1520

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 16 84 364
2020 Not a person with a disability 8 92 1301
2019 Person with a disability 15 85 330
2019 Not a person with a disability 11 89 1545
2018 Person with a disability 12 88 384
2018 Not a person with a disability 9 91 1520

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 16 84 364
2020 Not a person with a disability 18 82 1301
2019 Person with a disability 19 81 330
2019 Not a person with a disability 20 80 1545
2018 Person with a disability 17 83 384
2018 Not a person with a disability 20 80 1520

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 12 88 364
2020 Not a person with a disability 11 89 1301
2019 Person with a disability 15 85 330
2019 Not a person with a disability 14 86 1545
2018 Person with a disability 19 81 384
2018 Not a person with a disability 13 87 1520

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 29 71 364
2020 Not a person with a disability 30 70 1301
2019 Person with a disability 25 75 330
2019 Not a person with a disability 26 74 1545
2018 Person with a disability 26 74 384
2018 Not a person with a disability 26 74 1520

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 5 95 314
2020 Not a person with a disability 10 90 1205
2019 Person with a disability 8 92 284
2019 Not a person with a disability 12 88 1386
2018 Person with a disability 6 94 336
2018 Not a person with a disability 12 88 1396

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 13 87 314
2020 Not a person with a disability 15 85 1205
2019 Person with a disability 11 89 284
2019 Not a person with a disability 16 84 1386
2018 Person with a disability 9 91 336
2018 Not a person with a disability 16 84 1396

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 314
2020 Not a person with a disability 10 90 1205
2019 Person with a disability 8 92 284
2019 Not a person with a disability 9 91 1386
2018 Person with a disability 5 95 336
2018 Not a person with a disability 10 90 1396

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 6 94 314
2020 Not a person with a disability 6 94 1205
2019 Person with a disability 2 98 284
2019 Not a person with a disability 6 94 1386
2018 Person with a disability 3 97 336
2018 Not a person with a disability 7 93 1396

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 7 93 314
2020 Not a person with a disability 8 92 1205
2019 Person with a disability 5 95 284
2019 Not a person with a disability 8 92 1386
2018 Person with a disability 5 95 336
2018 Not a person with a disability 7 93 1396

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 4 96 314
2020 Not a person with a disability 6 94 1205
2019 Person with a disability 7 93 284
2019 Not a person with a disability 7 93 1386
2018 Person with a disability 5 95 336
2018 Not a person with a disability 7 93 1396

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 5 95 314
2020 Not a person with a disability 5 95 1205
2019 Person with a disability 5 95 284
2019 Not a person with a disability 6 94 1386
2018 Person with a disability 6 94 336
2018 Not a person with a disability 5 95 1396

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 11 89 314
2020 Not a person with a disability 13 87 1205
2019 Person with a disability 10 90 284
2019 Not a person with a disability 10 90 1386
2018 Person with a disability 13 87 336
2018 Not a person with a disability 9 91 1396

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 314
2020 Not a person with a disability 12 88 1205
2019 Person with a disability 22 78 284
2019 Not a person with a disability 12 88 1386
2018 Person with a disability 16 84 336
2018 Not a person with a disability 12 88 1396

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 45 55 314
2020 Not a person with a disability 38 62 1205
2019 Person with a disability 41 59 284
2019 Not a person with a disability 36 64 1386
2018 Person with a disability 50 50 336
2018 Not a person with a disability 35 65 1396

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 16 84 314
2020 Not a person with a disability 11 89 1205
2019 Person with a disability 18 82 284
2019 Not a person with a disability 12 88 1386
2018 Person with a disability 12 88 336
2018 Not a person with a disability 12 88 1396

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 64 36 314
2020 Not a person with a disability 53 47 1205
2019 Person with a disability 58 42 284
2019 Not a person with a disability 51 49 1386
2018 Person with a disability 58 42 336
2018 Not a person with a disability 51 49 1396

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 4 96 314
2020 Not a person with a disability 3 97 1205
2019 Person with a disability 7 93 284
2019 Not a person with a disability 2 98 1386
2018 Person with a disability 3 97 336
2018 Not a person with a disability 3 97 1396

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 70 30 314
2020 Not a person with a disability 63 37 1205
2019 Person with a disability 73 27 284
2019 Not a person with a disability 61 39 1386
2018 Person with a disability 65 35 336
2018 Not a person with a disability 63 37 1396

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 7 93 314
2020 Not a person with a disability 5 95 1205
2019 Person with a disability 7 93 284
2019 Not a person with a disability 4 96 1386
2018 Person with a disability 9 91 336
2018 Not a person with a disability 3 97 1396

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 17 83 314
2020 Not a person with a disability 14 86 1205
2019 Person with a disability 14 86 284
2019 Not a person with a disability 13 87 1386
2018 Person with a disability 11 89 336
2018 Not a person with a disability 15 85 1396

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 8 14 20 16 32 8 2 24 54 1028
2020 Not a person with a disability 13 20 20 14 16 13 4 40 36 7523
2019 Person with a disability 9 15 19 15 32 9 2 27 52 841
2019 Not a person with a disability 11 20 21 14 19 11 4 37 39 7670
2018 Person with a disability 6 14 17 17 41 5 1 21 61 777
2018 Not a person with a disability 9 21 23 16 20 8 2 33 41 6381
2017 Person with a disability 7 13 16 15 37 9 3 23 59 865
2017 Not a person with a disability 9 20 22 13 19 12 4 35 38 7823
2014 Person with a disability 7 15 18 18 31 8 2 25 54 883
2014 Not a person with a disability 10 22 23 13 14 14 4 39 33 9956

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 20 19 18 26 4 0 35 45 1026
2020 Not a person with a disability 21 29 19 13 14 4 1 52 28 7513
2019 Person with a disability 16 22 18 15 25 3 0 39 42 842
2019 Not a person with a disability 20 29 20 13 15 3 1 50 29 7651
2018 Person with a disability 9 20 16 17 35 2 0 30 53 777
2018 Not a person with a disability 17 30 21 14 16 2 0 48 31 6372
2017 Person with a disability 10 22 16 17 31 4 0 34 50 861
2017 Not a person with a disability 15 28 21 13 17 5 1 46 32 7811
2014 Person with a disability 12 21 18 17 28 3 0 34 47 883
2014 Not a person with a disability 16 30 22 13 12 6 1 50 27 9942

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 33 67 1027
2020 Not a person with a disability 11 89 7503
2019 Person with a disability 33 67 841
2019 Not a person with a disability 12 88 7636
2018 Person with a disability 37 63 772
2018 Not a person with a disability 12 88 6381

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 47 53 294
2020 Not a person with a disability 44 56 638
2019 Person with a disability 42 58 236
2019 Not a person with a disability 48 52 711
2018 Person with a disability 42 58 241
2018 Not a person with a disability 45 55 571

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 84 16 294
2020 Not a person with a disability 71 29 638
2019 Person with a disability 87 13 236
2019 Not a person with a disability 75 25 711
2018 Person with a disability 83 17 241
2018 Not a person with a disability 70 30 571

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 7 93 294
2020 Not a person with a disability 7 93 638
2019 Person with a disability 5 95 236
2019 Not a person with a disability 7 93 711
2018 Person with a disability 4 96 241
2018 Not a person with a disability 4 96 571

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 16 84 294
2020 Not a person with a disability 24 76 638
2019 Person with a disability 20 80 236
2019 Not a person with a disability 25 75 711
2018 Person with a disability 24 76 241
2018 Not a person with a disability 23 77 571

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 11 89 294
2020 Not a person with a disability 13 87 638
2019 Person with a disability 15 85 236
2019 Not a person with a disability 11 89 711
2018 Person with a disability 9 91 241
2018 Not a person with a disability 11 89 571

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 8 92 294
2020 Not a person with a disability 10 90 638
2019 Person with a disability 10 90 236
2019 Not a person with a disability 10 90 711
2018 Person with a disability 12 88 241
2018 Not a person with a disability 8 92 571

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 6 94 294
2020 Not a person with a disability 8 92 638
2019 Person with a disability 6 94 236
2019 Not a person with a disability 9 91 711
2018 Person with a disability 9 91 241
2018 Not a person with a disability 8 92 571

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 20 80 294
2020 Not a person with a disability 39 61 638
2019 Person with a disability 30 70 233
2019 Not a person with a disability 39 61 693
2018 Person with a disability 29 71 242
2018 Not a person with a disability 38 62 571

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 11 89 294
2020 Not a person with a disability 21 79 638
2019 Person with a disability 15 85 233
2019 Not a person with a disability 26 74 693
2018 Person with a disability 17 83 242
2018 Not a person with a disability 25 75 571

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 10 90 294
2020 Not a person with a disability 27 73 638
2019 Person with a disability 19 81 233
2019 Not a person with a disability 25 75 693
2018 Person with a disability 24 76 242
2018 Not a person with a disability 21 79 571

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 6 94 294
2020 Not a person with a disability 9 91 638
2019 Person with a disability 11 89 233
2019 Not a person with a disability 9 91 693
2018 Person with a disability 10 90 242
2018 Not a person with a disability 9 91 571

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 294
2020 Not a person with a disability 21 79 638
2019 Person with a disability 22 78 233
2019 Not a person with a disability 23 77 693
2018 Person with a disability 17 83 242
2018 Not a person with a disability 19 81 571

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 26 74 294
2020 Not a person with a disability 36 64 638
2019 Person with a disability 34 66 233
2019 Not a person with a disability 37 63 693
2018 Person with a disability 30 70 242
2018 Not a person with a disability 36 64 571

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 294
2020 Not a person with a disability 8 92 638
2019 Person with a disability 5 95 233
2019 Not a person with a disability 6 94 693
2018 Person with a disability 8 92 242
2018 Not a person with a disability 8 92 571

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 7 93 294
2020 Not a person with a disability 2 98 638
2019 Person with a disability 4 96 233
2019 Not a person with a disability 3 97 693
2018 Person with a disability 4 96 242
2018 Not a person with a disability 3 97 571

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 11 89 294
2020 Not a person with a disability 9 91 638
2019 Person with a disability 9 91 233
2019 Not a person with a disability 11 89 693
2018 Person with a disability 12 88 242
2018 Not a person with a disability 11 89 571

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 15 85 294
2020 Not a person with a disability 18 82 638
2019 Person with a disability 16 84 233
2019 Not a person with a disability 16 84 693
2018 Person with a disability 13 87 242
2018 Not a person with a disability 13 87 571

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 3 97 294
2020 Not a person with a disability 2 98 638

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 58 42 294
2020 Not a person with a disability 3 97 638
2019 Person with a disability 63 37 233
2019 Not a person with a disability 6 94 693
2018 Person with a disability 54 46 242
2018 Not a person with a disability 5 95 571

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 18 82 294
2020 Not a person with a disability 15 85 638
2019 Person with a disability 11 89 233
2019 Not a person with a disability 19 81 693
2018 Person with a disability 10 90 242
2018 Not a person with a disability 19 81 571

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 41 59 294
2020 Not a person with a disability 26 74 638
2019 Person with a disability 33 67 232
2019 Not a person with a disability 28 72 688
2018 Person with a disability 34 66 243
2018 Not a person with a disability 24 76 571

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 20 80 294
2020 Not a person with a disability 16 84 638
2019 Person with a disability 17 83 232
2019 Not a person with a disability 20 80 688
2018 Person with a disability 19 81 243
2018 Not a person with a disability 17 83 571

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 6 94 294
2020 Not a person with a disability 4 96 638
2019 Person with a disability 9 91 232
2019 Not a person with a disability 5 95 688
2018 Person with a disability 7 93 243
2018 Not a person with a disability 3 97 571

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 33 67 294
2020 Not a person with a disability 20 80 638
2019 Person with a disability 23 77 232
2019 Not a person with a disability 23 77 688
2018 Person with a disability 28 72 243
2018 Not a person with a disability 22 78 571

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 11 89 294
2020 Not a person with a disability 7 93 638
2019 Person with a disability 5 95 232
2019 Not a person with a disability 7 93 688
2018 Person with a disability 9 91 243
2018 Not a person with a disability 5 95 571

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 14 86 294
2020 Not a person with a disability 6 94 638
2019 Person with a disability 10 90 232
2019 Not a person with a disability 7 93 688
2018 Person with a disability 11 89 243
2018 Not a person with a disability 8 92 571

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 11 89 294
2020 Not a person with a disability 10 90 638
2019 Person with a disability 12 88 232
2019 Not a person with a disability 13 87 688
2018 Person with a disability 9 91 243
2018 Not a person with a disability 12 88 571

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 12 88 294
2020 Not a person with a disability 8 92 638
2019 Person with a disability 11 89 232
2019 Not a person with a disability 9 91 688
2018 Person with a disability 12 88 243
2018 Not a person with a disability 8 92 571

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 33 67 294
2020 Not a person with a disability 49 51 638
2019 Person with a disability 41 59 232
2019 Not a person with a disability 43 57 688
2018 Person with a disability 40 60 243
2018 Not a person with a disability 50 50 571

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 5 95 255
2020 Not a person with a disability 6 94 602
2019 Person with a disability 4 96 187
2019 Not a person with a disability 7 93 600
2018 Person with a disability 7 93 210
2018 Not a person with a disability 6 94 525

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 10 90 255
2020 Not a person with a disability 10 90 602
2019 Person with a disability 5 95 187
2019 Not a person with a disability 11 89 600
2018 Person with a disability 6 94 210
2018 Not a person with a disability 9 91 525

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 3 97 255
2020 Not a person with a disability 4 96 602
2018 Person with a disability 4 96 210
2018 Not a person with a disability 3 97 525

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 3 97 255
2020 Not a person with a disability 2 98 602
2019 Person with a disability 2 98 187
2019 Not a person with a disability 3 97 600

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 3 97 255
2020 Not a person with a disability 3 97 602
2019 Person with a disability 2 98 187
2019 Not a person with a disability 1 99 600
2018 Person with a disability 3 97 210
2018 Not a person with a disability 3 97 525

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 3 97 187
2019 Not a person with a disability 3 97 600

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 5 95 255
2020 Not a person with a disability 3 97 602
2019 Person with a disability 4 96 187
2019 Not a person with a disability 3 97 600
2018 Person with a disability 5 95 210
2018 Not a person with a disability 4 96 525

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 16 84 255
2020 Not a person with a disability 11 89 602
2019 Person with a disability 16 84 187
2019 Not a person with a disability 9 91 600
2018 Person with a disability 9 91 210
2018 Not a person with a disability 9 91 525

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 22 78 255
2020 Not a person with a disability 10 90 602
2019 Person with a disability 17 83 187
2019 Not a person with a disability 11 89 600
2018 Person with a disability 16 84 210
2018 Not a person with a disability 11 89 525

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 38 62 255
2020 Not a person with a disability 31 69 602
2019 Person with a disability 42 58 187
2019 Not a person with a disability 35 65 600
2018 Person with a disability 40 60 210
2018 Not a person with a disability 27 73 525

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 14 86 255
2020 Not a person with a disability 11 89 602
2019 Person with a disability 13 87 187
2019 Not a person with a disability 11 89 600
2018 Person with a disability 12 88 210
2018 Not a person with a disability 12 88 525

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 63 37 255
2020 Not a person with a disability 47 53 602
2019 Person with a disability 59 41 187
2019 Not a person with a disability 47 53 600
2018 Person with a disability 51 49 210
2018 Not a person with a disability 43 57 525

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 6 94 255
2020 Not a person with a disability 2 98 602
2019 Person with a disability 6 94 187
2019 Not a person with a disability 2 98 600
2018 Person with a disability 2 98 210
2018 Not a person with a disability 2 98 525

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 66 34 255
2020 Not a person with a disability 67 33 602
2019 Person with a disability 68 32 187
2019 Not a person with a disability 68 32 600
2018 Person with a disability 66 34 210
2018 Not a person with a disability 66 34 525

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 4 96 255
2020 Not a person with a disability 4 96 602
2019 Person with a disability 5 95 187
2019 Not a person with a disability 4 96 600
2018 Person with a disability 5 95 210
2018 Not a person with a disability 4 96 525

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 14 86 255
2020 Not a person with a disability 11 89 602
2019 Person with a disability 7 93 187
2019 Not a person with a disability 11 89 600
2018 Person with a disability 15 85 210
2018 Not a person with a disability 14 86 525

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 7 15 27 14 22 13 3 26 42 1024
2020 Not a person with a disability 16 21 25 9 10 16 4 46 24 7514
2019 Person with a disability 10 13 26 11 24 13 2 28 41 842
2019 Not a person with a disability 14 21 26 9 11 15 4 43 25 7640
2018 Person with a disability 7 16 24 12 31 9 1 26 47 771
2018 Not a person with a disability 11 23 31 9 11 12 2 40 24 6369
2017 Person with a disability 8 16 23 12 24 13 3 29 43 862
2017 Not a person with a disability 11 22 27 8 10 17 5 43 23 7816
2014 Person with a disability 10 16 22 13 23 12 2 31 43 881
2014 Not a person with a disability 13 23 27 8 7 19 4 46 19 9964

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 22 23 14 21 6 0 38 38 1021
2020 Not a person with a disability 23 29 22 9 9 6 1 56 20 7496
2019 Person with a disability 17 21 22 11 22 7 0 41 35 838
2019 Not a person with a disability 22 29 23 9 10 6 1 55 20 7633
2018 Person with a disability 11 21 21 12 29 5 1 34 44 772
2018 Not a person with a disability 19 31 25 9 10 4 1 53 21 6364
2017 Person with a disability 13 22 21 14 23 6 1 38 39 862
2017 Not a person with a disability 18 31 24 8 9 8 1 54 19 7800
2014 Person with a disability 14 23 21 14 22 5 1 39 38 881
2014 Not a person with a disability 19 31 24 8 7 10 1 57 16 9947

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 20 80 1019
2020 Not a person with a disability 9 91 7485

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 51 49 1028
2020 Not a person with a disability 14 86 7502
2019 Person with a disability 58 42 838
2019 Not a person with a disability 18 82 7648
2017 Person with a disability 55 45 863
2017 Not a person with a disability 19 81 7807
2014 Person with a disability 58 42 882
2014 Not a person with a disability 15 85 9949

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 89 11 501
2020 Not a person with a disability 39 61 917

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 77 23 501
2020 Not a person with a disability 79 21 920
2019 Person with a disability 79 21 474
2019 Not a person with a disability 77 23 1271
2017 Person with a disability 79 21 468
2017 Not a person with a disability 74 26 1320
2014 Person with a disability 71 29 500
2014 Not a person with a disability 74 26 1429

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 35 10 16 10 1 0 64 26 388
2020 Not a person with a disability 42 35 12 8 4 0 0 77 12 728
2019 Person with a disability 33 32 10 15 9 1 0 65 25 369
2019 Not a person with a disability 43 32 9 10 6 0 0 75 16 961
2017 Person with a disability 30 37 6 16 10 1 0 68 26 377
2017 Not a person with a disability 42 39 7 7 4 0 1 82 11 988
2014 Person with a disability 33 36 6 14 12 0 0 68 26 358
2014 Not a person with a disability 45 34 8 8 3 0 0 80 11 1057

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 26 13 13 16 2 1 57 30 1029
2020 Not a person with a disability 32 32 13 11 8 2 2 68 19 7508
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 22 16 21 26 2 0 36 48 1025
2020 Not a person with a disability 19 28 17 17 17 2 0 48 35 7511

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 32 15 22 15 0 0 48 37 1028
2020 Not a person with a disability 20 34 14 19 12 0 0 55 31 7526

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 32 15 20 16 1 0 48 36 1024
2020 Not a person with a disability 21 32 16 17 13 0 0 53 31 7509

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 39 18 13 12 0 1 56 25 1018
2020 Not a person with a disability 22 38 18 12 8 1 0 61 20 7478

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 32 20 13 12 1 1 54 26 1020
2020 Not a person with a disability 26 34 18 12 8 1 1 61 20 7491

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 16 10 1 3 17 9 80 6 1026
2020 Not a person with a disability 47 19 10 2 3 12 6 82 6 7488

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 34 15 13 16 1 0 56 29 1026
2020 Not a person with a disability 27 34 15 12 9 2 0 63 22 7485

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 27 11 16 18 0 0 55 34 1026
2020 Not a person with a disability 35 31 12 10 11 1 0 66 22 7475

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 26 14 16 21 0 0 49 37 1023
2020 Not a person with a disability 28 30 14 14 14 0 0 58 28 7493

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 55 45 203
2020 Not a person with a disability 60 40 1714

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 23 13 25 23 0 0 39 48 151
2020 Not a person with a disability 15 32 20 22 11 0 0 47 33 1305

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 35 17 16 14 1 0 53 30 1030
2020 Not a person with a disability 21 39 18 12 8 1 0 61 21 7522
2019 Person with a disability 16 34 18 15 16 1 0 50 31 841
2019 Not a person with a disability 18 40 18 13 9 1 0 60 22 7633
2018 Person with a disability 11 31 15 18 23 1 0 43 41 773
2018 Not a person with a disability 17 42 18 13 9 1 0 60 22 6370
2017 Person with a disability 12 34 15 14 23 1 0 47 37 865
2017 Not a person with a disability 16 40 18 13 11 2 0 57 25 7810

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 21 13 17 26 0 0 44 43 1031
2020 Not a person with a disability 28 28 13 13 16 1 0 58 29 7505

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 24 20 9 17 4 0 53 27 1025
2020 Not a person with a disability 34 28 17 8 9 4 1 64 18 7477

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 16 14 20 39 1 0 26 60 1028
2020 Not a person with a disability 17 24 16 18 24 1 0 42 42 7517
2019 Person with a disability 7 19 13 19 41 1 0 26 60 835
2019 Not a person with a disability 11 23 17 21 27 1 0 34 48 7646
2018 Person with a disability 7 13 9 21 50 1 0 20 71 775
2018 Not a person with a disability 10 25 16 20 28 0 0 35 49 6387
2017 Person with a disability 5 15 15 18 45 1 0 21 64 863
2017 Not a person with a disability 8 24 16 21 30 1 0 33 51 7812

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 41 13 24 7 0 0 56 31 203
2020 Not a person with a disability 19 49 15 13 3 0 0 69 16 1713
2019 Person with a disability 16 48 16 8 12 0 0 64 20 178
2019 Not a person with a disability 16 48 16 13 5 1 1 65 19 1613

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 19 25 19 25 0 1 31 44 1029
2020 Not a person with a disability 17 23 26 16 18 0 0 40 34 7533

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 23 22 15 23 0 0 40 38 1029
2020 Not a person with a disability 20 24 22 15 19 0 0 44 34 7508
2019 Person with a disability 12 20 20 16 32 0 1 32 48 838
2019 Not a person with a disability 15 21 21 16 27 0 1 36 43 7657
2018 Person with a disability 11 12 22 15 40 0 0 23 55 777
2018 Not a person with a disability 12 18 20 17 32 0 1 30 50 6393
2017 Person with a disability 11 19 16 16 36 1 1 30 53 860
2017 Not a person with a disability 14 17 17 17 33 0 1 32 51 7815

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 22 26 15 20 0 1 38 35 1027
2020 Not a person with a disability 20 27 26 15 11 0 1 47 26 7516
2019 Person with a disability 14 26 24 17 18 0 1 41 35 842
2019 Not a person with a disability 19 27 26 15 12 0 1 47 27 7662
2018 Person with a disability 15 24 28 16 16 0 1 39 33 773
2018 Not a person with a disability 16 26 29 16 12 0 1 43 28 6394
2017 Person with a disability 14 25 26 17 17 1 1 40 34 858
2017 Not a person with a disability 18 26 27 16 12 0 1 44 28 7798

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 29 21 12 11 0 2 54 24 1024
2020 Not a person with a disability 30 30 21 9 7 0 2 62 16 7501
2019 Person with a disability 25 25 24 12 12 0 2 51 25 838
2019 Not a person with a disability 26 32 22 10 8 0 2 59 18 7594
2018 Person with a disability 18 28 27 14 11 0 2 47 25 767
2018 Not a person with a disability 23 30 25 12 8 0 2 54 20 6346
2017 Person with a disability 19 29 24 13 12 0 3 50 26 857
2017 Not a person with a disability 24 30 23 12 8 1 3 55 21 7791

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 17 22 19 25 0 1 34 44 1027
2020 Not a person with a disability 19 23 22 17 19 0 1 42 36 7496
2019 Person with a disability 12 17 20 18 33 0 2 29 51 837
2019 Not a person with a disability 15 20 22 19 23 0 1 36 42 7629
2018 Person with a disability 11 16 21 18 32 0 1 28 51 774
2018 Not a person with a disability 13 21 23 20 22 0 1 34 43 6366
2017 Person with a disability 14 19 20 19 25 1 2 34 45 860
2017 Not a person with a disability 16 22 24 18 18 1 2 39 37 7804

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 20 18 10 12 1 4 59 23 1018
2020 Not a person with a disability 40 23 14 9 10 0 3 66 20 7480
2019 Person with a disability 36 21 13 9 14 0 7 62 24 836
2019 Not a person with a disability 40 23 15 8 9 0 4 66 18 7628
2018 Person with a disability 34 21 16 10 12 0 6 59 24 767
2018 Not a person with a disability 38 24 17 8 8 0 5 66 16 6370
2017 Person with a disability 35 24 13 7 10 1 10 66 19 857
2017 Not a person with a disability 38 25 15 8 5 1 8 69 14 7794

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 22 21 16 19 0 0 43 36 1025
2020 Not a person with a disability 26 26 21 13 13 0 1 53 26 7506
2019 Person with a disability 23 22 22 12 19 0 2 46 31 839
2019 Not a person with a disability 27 27 22 11 12 0 1 55 23 7633
2018 Person with a disability 16 20 20 20 23 0 0 37 43 775
2018 Not a person with a disability 23 25 25 13 13 0 1 49 26 6369
2017 Person with a disability 17 27 23 16 16 0 0 44 33 859
2017 Not a person with a disability 23 29 24 13 10 0 1 52 23 7785

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 22 21 13 17 0 6 46 32 1028
2020 Not a person with a disability 27 23 20 12 13 0 5 53 26 7506

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 25 24 18 16 0 1 41 35 1025
2020 Not a person with a disability 24 29 22 14 9 0 1 54 23 7492
2019 Person with a disability 16 26 25 15 16 1 1 42 32 836
2019 Not a person with a disability 21 31 23 12 11 1 1 53 23 7638
2018 Person with a disability 10 23 23 20 23 1 1 33 43 771
2018 Not a person with a disability 19 30 26 13 11 1 1 49 25 6379
2017 Person with a disability 14 26 22 19 17 1 1 41 37 861
2017 Not a person with a disability 19 29 25 15 10 1 1 49 25 7773

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 25 25 20 18 0 1 37 38 1021
2020 Not a person with a disability 19 26 24 16 14 1 1 46 30 7480
2019 Person with a disability 14 24 25 17 18 0 2 38 36 832
2019 Not a person with a disability 18 29 25 15 12 1 1 47 28 7636
2018 Person with a disability 10 20 25 19 24 0 1 30 44 772
2018 Not a person with a disability 15 28 26 16 13 0 1 44 29 6378
2017 Person with a disability 12 25 22 19 20 1 1 38 40 861
2017 Not a person with a disability 16 28 25 17 12 1 1 45 30 7780

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 26 23 16 16 0 1 44 33 1022
2020 Not a person with a disability 25 28 22 13 12 0 1 53 25 7481
2019 Person with a disability 20 28 22 11 17 0 1 49 29 835
2019 Not a person with a disability 24 29 22 12 11 1 1 54 23 7618
2018 Person with a disability 13 23 24 16 22 0 1 37 38 770
2018 Not a person with a disability 20 30 24 14 11 0 1 51 25 6360
2017 Person with a disability 16 27 21 17 17 2 1 44 35 861
2017 Not a person with a disability 22 30 22 14 11 1 1 53 25 7780

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 22 17 16 22 1 1 44 38 1023
2020 Not a person with a disability 32 24 17 12 15 0 1 56 27 7478
2019 Person with a disability 24 21 17 14 22 1 1 46 37 834
2019 Not a person with a disability 30 26 19 11 14 0 1 56 25 7627

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 25 22 15 17 1 1 45 33 1027
2020 Not a person with a disability 31 28 20 10 8 0 1 60 19 7490

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 26 22 13 17 1 1 47 30 1024
2020 Not a person with a disability 26 29 22 12 9 0 1 56 21 7481
2019 Person with a disability 22 28 21 12 15 1 1 51 27 830
2019 Not a person with a disability 27 31 23 10 7 0 1 59 18 7605
2018 Person with a disability 19 26 23 14 16 1 1 46 31 766
2018 Not a person with a disability 23 32 23 12 9 0 1 56 21 6350
2017 Person with a disability 21 29 21 13 13 1 1 51 27 860
2017 Not a person with a disability 24 31 22 12 9 1 2 56 21 7755

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 24 22 13 15 0 1 49 29 1021
2020 Not a person with a disability 33 27 21 11 7 0 1 61 18 7460
2019 Person with a disability 26 26 20 8 17 0 2 53 26 835
2019 Not a person with a disability 36 27 19 9 9 0 1 63 18 7611
2018 Person with a disability 27 24 18 14 17 0 0 51 31 769
2018 Not a person with a disability 35 28 19 10 8 0 1 64 17 6342
2017 Person with a disability 29 26 20 11 13 1 1 55 24 862
2017 Not a person with a disability 35 27 19 11 7 0 1 63 18 7810

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 31 23 10 10 0 1 57 20 1023
2020 Not a person with a disability 38 32 17 7 5 0 1 70 12 7466

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 23 16 8 14 1 2 61 23 1022
2020 Not a person with a disability 60 20 9 3 3 1 4 84 6 7477
2019 Person with a disability 35 22 17 7 17 1 2 58 25 832
2019 Not a person with a disability 61 17 8 3 5 1 6 83 8 7593
2018 Person with a disability 33 22 15 10 18 1 1 57 28 768
2018 Not a person with a disability 56 21 10 4 5 1 4 80 9 6356

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 17 14 10 18 1 1 57 28 1022
2020 Not a person with a disability 61 16 9 5 7 1 1 79 12 7465
2019 Person with a disability 33 20 15 10 20 1 1 54 30 835
2019 Not a person with a disability 54 18 12 7 7 1 1 74 14 7631
2018 Person with a disability 25 20 16 13 24 1 1 46 38 771
2018 Not a person with a disability 48 20 14 7 8 1 2 70 16 6366
2017 Person with a disability 31 21 17 13 16 1 1 52 30 861
2017 Not a person with a disability 50 22 12 7 7 1 2 73 15 7809

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 28 14 7 10 1 1 68 17 1021
2020 Not a person with a disability 50 27 12 5 4 0 1 78 9 7460
2019 Person with a disability 33 34 16 7 10 0 1 68 16 829
2019 Not a person with a disability 43 32 14 6 5 0 1 75 10 7605
2018 Person with a disability 29 34 17 8 11 0 1 64 19 771
2018 Not a person with a disability 37 32 17 7 6 0 1 70 13 6370
2017 Person with a disability 30 33 18 9 9 1 1 64 18 861
2017 Not a person with a disability 37 33 15 7 5 0 1 72 13 7802

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 19 15 11 20 0 1 54 31 1021
2020 Not a person with a disability 50 21 12 7 9 0 1 72 16 7465
2019 Person with a disability 30 24 14 11 19 0 1 55 31 833
2019 Not a person with a disability 46 23 14 8 9 0 1 69 17 7594
2018 Person with a disability 22 18 15 15 29 0 0 40 44 768
2018 Not a person with a disability 38 25 16 8 11 0 1 64 19 6353
2017 Person with a disability 27 22 14 15 20 1 1 50 36 863
2017 Not a person with a disability 41 25 15 9 8 0 1 68 17 7802

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 12 7 2 2 0 27 84 5 1023
2020 Not a person with a disability 55 14 6 2 2 0 20 87 5 7467
2019 Person with a disability 44 14 10 3 3 0 25 78 9 824
2019 Not a person with a disability 52 14 7 3 2 0 21 85 6 7566
2018 Person with a disability 41 13 7 2 4 0 32 80 9 767
2018 Not a person with a disability 47 15 8 3 2 0 24 83 7 6309
2017 Person with a disability 41 15 7 3 4 1 29 80 10 855
2017 Not a person with a disability 46 16 8 3 2 1 24 83 6 7797

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 23 11 5 4 1 4 79 9 1024
2020 Not a person with a disability 60 23 9 3 2 1 2 85 6 7516
2019 Person with a disability 50 23 12 5 5 0 5 77 10 829
2019 Not a person with a disability 60 22 9 3 2 1 4 86 5 7587
2018 Person with a disability 51 22 11 3 6 0 7 79 10 768
2018 Not a person with a disability 56 23 11 3 2 0 6 84 5 6333
2017 Person with a disability 48 24 11 2 5 1 9 80 8 848
2017 Not a person with a disability 56 24 9 3 2 1 7 86 5 7755

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 63 16 7 3 7 1 4 83 11 1029
2020 Not a person with a disability 71 14 6 3 4 0 2 87 7 7530
2019 Person with a disability 63 16 6 4 6 1 4 84 10 831
2019 Not a person with a disability 70 14 6 3 4 1 3 87 7 7615
2018 Person with a disability 59 18 5 4 8 1 5 82 13 772
2018 Not a person with a disability 65 16 7 3 5 0 4 85 8 6359
2017 Person with a disability 58 20 6 4 6 1 5 83 10 862
2017 Not a person with a disability 64 16 7 4 4 1 5 84 9 7814

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 32 17 10 7 0 1 66 17 1025
2020 Not a person with a disability 49 29 13 5 3 0 1 79 7 7510
2019 Person with a disability 40 29 16 7 6 0 1 70 14 830
2019 Not a person with a disability 52 29 12 3 2 0 2 83 5 7587
2018 Person with a disability 37 31 15 8 6 0 3 69 15 773
2018 Not a person with a disability 48 30 14 4 2 0 2 79 6 6335
2017 Person with a disability 33 30 19 8 6 1 4 67 14 861
2017 Not a person with a disability 48 31 13 3 2 0 2 81 6 7807

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 29 30 16 12 0 1 42 28 1025
2020 Not a person with a disability 19 33 27 12 9 0 0 53 20 7507

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 5 17 33 26 19 0 0 21 45 1030
2020 Not a person with a disability 10 28 35 19 9 0 0 37 27 7514
2019 Person with a disability 5 19 33 23 19 0 0 24 42 841
2019 Not a person with a disability 11 27 37 17 8 0 0 38 25 7659
2018 Person with a disability 3 15 32 25 25 0 0 18 50 776
2018 Not a person with a disability 8 24 39 19 9 0 0 33 29 6386
2017 Person with a disability 4 14 35 23 23 1 0 18 46 865
2017 Not a person with a disability 7 23 40 18 11 0 0 30 29 7821

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 29 31 8 3 0 0 11 58 1023
2020 Not a person with a disability 16 26 36 16 6 0 0 22 42 7488
2019 Person with a disability 29 29 29 9 3 0 0 13 58 830
2019 Not a person with a disability 15 24 38 16 7 0 0 23 40 7580
2018 Person with a disability 33 29 29 7 2 0 0 9 62 769
2018 Not a person with a disability 16 26 38 15 6 0 0 20 42 6345
2017 Person with a disability 29 29 30 9 3 0 0 12 58 861
2017 Not a person with a disability 12 27 40 14 6 0 0 21 39 7793
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 33 22 0 42 58 1029
2020 Not a person with a disability 44 38 17 1 46 54 7539

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 27 73 495
2020 Not a person with a disability 28 72 3416

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 14 18 13 21 2 6 43 37 1028
2020 Not a person with a disability 30 18 15 12 16 2 8 53 30 7504
2019 Person with a disability 22 14 16 15 28 1 5 38 45 826
2019 Not a person with a disability 26 15 17 13 22 1 5 44 38 7500
2018 Person with a disability 23 11 15 13 32 1 5 36 48 774
2018 Not a person with a disability 27 14 15 13 24 1 6 44 40 6369

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 5 14 11 21 45 2 2 20 69 494
2020 Not a person with a disability 6 15 17 19 39 1 4 22 61 3423

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 4 9 10 17 57 1 1 14 75 495
2020 Not a person with a disability 4 12 13 21 49 1 1 16 71 3424
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