2020 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 117. You indicated that you are an Indigenous person. If you wish to provide further details, please specify the group to which you belong.

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 40 33 12 8 7 0 0 73 15 361
2020 Métis 24 31 15 9 21 0 0 55 30 438
2020 Inuk (Inuit) 39 35 7 20 0 0 0 74 20 13
2019 First Nation (North American Indian) 36 36 13 3 10 0 1 72 14 386
2019 Métis 22 38 12 12 16 0 0 60 29 444
2019 Inuk (Inuit) 32 27 15 26 0 0 0 59 26 16

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 24 29 16 15 15 0 1 54 30 362
2020 Métis 16 26 14 14 29 0 0 43 44 435
2020 Inuk (Inuit) 29 17 21 0 33 0 0 46 33 13
2019 First Nation (North American Indian) 23 30 17 16 15 0 0 53 30 387
2019 Métis 13 30 16 18 23 0 0 43 42 440
2019 Inuk (Inuit) 17 46 11 13 13 0 0 63 26 16

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 58 26 10 3 4 0 0 84 6 358
2020 Métis 42 33 7 6 12 0 0 75 18 435
2020 Inuk (Inuit) 62 18 20 0 0 0 0 80 0 13
2019 First Nation (North American Indian) 53 28 11 3 5 0 0 81 8 386
2019 Métis 39 39 11 5 5 0 0 78 10 435
2019 Inuk (Inuit) 49 33 18 0 0 0 0 82 0 16

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 45 37 10 5 3 1 0 82 8 358
2020 Métis 30 37 16 10 8 0 0 67 18 436
2020 Inuk (Inuit) 55 38 7 0 0 0 0 93 0 13
2019 First Nation (North American Indian) 43 33 12 6 6 0 0 76 12 385
2019 Métis 28 43 15 8 6 0 0 71 14 443
2019 Inuk (Inuit) 48 34 18 0 0 0 0 82 0 16

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 31 29 16 10 13 1 0 61 23 360
2020 Métis 17 23 19 16 24 1 0 41 40 434
2020 Inuk (Inuit) 36 17 14 26 7 0 0 53 33 13
2019 First Nation (North American Indian) 27 28 18 10 16 1 0 56 26 389
2019 Métis 15 23 19 18 25 0 0 38 43 444
2019 Inuk (Inuit) 17 21 16 26 20 0 0 38 46 16

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 32 29 16 14 10 1 0 61 23 356
2020 Métis 15 28 20 15 22 1 0 43 37 435
2020 Inuk (Inuit) 46 7 40 0 7 0 0 53 7 13
2019 First Nation (North American Indian) 27 31 16 13 12 2 1 59 25 386
2019 Métis 15 29 14 20 21 0 0 45 41 442
2019 Inuk (Inuit) 22 21 35 13 9 0 0 43 22 16

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 35 23 17 12 9 3 0 60 22 358
2020 Métis 19 23 15 13 23 6 0 45 38 438
2020 Inuk (Inuit) 53 0 7 7 7 20 7 72 19 13
2019 First Nation (North American Indian) 29 20 19 12 16 3 0 51 29 388
2019 Métis 18 22 19 14 23 3 0 42 39 445
2019 Inuk (Inuit) 35 24 25 5 5 0 5 62 11 16
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 43 24 17 6 8 1 0 68 15 360
2020 Métis 31 29 20 6 10 1 3 62 17 435
2020 Inuk (Inuit) 48 19 13 0 20 0 0 67 20 13
2019 First Nation (North American Indian) 39 26 20 7 5 1 2 67 12 389
2019 Métis 29 36 21 7 5 1 1 67 12 444
2019 Inuk (Inuit) 47 11 29 13 0 0 0 58 13 16

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 39 26 16 9 10 0 0 65 19 362
2020 Métis 31 27 18 9 15 0 0 57 25 439
2020 Inuk (Inuit) 33 27 7 26 7 0 0 61 33 13
2019 First Nation (North American Indian) 40 26 17 9 7 1 1 67 16 385
2019 Métis 27 32 18 15 9 0 0 59 23 441
2019 Inuk (Inuit) 38 22 9 13 18 0 0 59 31 16

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 42 27 15 7 7 1 0 71 14 360
2020 Métis 36 23 16 9 15 1 0 59 24 439
2020 Inuk (Inuit) 40 46 7 7 0 0 0 86 7 13
2019 First Nation (North American Indian) 44 27 15 6 7 0 0 72 13 388
2019 Métis 32 32 18 7 10 1 0 65 17 444
2019 Inuk (Inuit) 44 26 4 13 13 0 0 70 26 16

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 30 26 14 11 16 3 0 58 28 361
2020 Métis 18 23 15 14 28 2 0 42 43 438
2020 Inuk (Inuit) 57 0 9 9 26 0 0 57 34 12
2019 First Nation (North American Indian) 20 27 24 12 14 3 0 48 27 387
2019 Métis 15 23 16 17 25 3 1 40 43 445
2019 Inuk (Inuit) 26 15 16 18 24 0 0 42 42 16

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 29 23 16 13 17 2 0 53 31 360
2020 Métis 16 25 11 17 30 1 0 41 47 437
2020 Inuk (Inuit) 40 6 7 33 14 0 0 46 47 13
2019 First Nation (North American Indian) 21 25 23 12 16 2 0 48 29 386
2019 Métis 14 23 16 15 31 1 1 37 47 444
2019 Inuk (Inuit) 26 26 11 31 5 0 0 53 37 16

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 23 27 15 15 18 2 0 51 34 358
2020 Métis 13 23 14 20 28 2 0 37 49 435
2020 Inuk (Inuit) 17 29 7 7 40 0 0 46 47 13
2019 First Nation (North American Indian) 18 26 23 15 16 3 0 45 32 384
2019 Métis 11 24 16 15 32 2 1 36 48 441
2019 Inuk (Inuit) 19 33 16 13 18 0 0 53 31 16

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 21 24 18 15 21 1 0 45 37 360
2020 Métis 12 21 11 23 33 1 0 33 56 439
2020 Inuk (Inuit) 11 35 7 0 47 0 0 46 47 13
2019 First Nation (North American Indian) 15 23 20 17 22 3 0 39 41 384
2019 Métis 9 21 14 22 31 2 0 31 55 444
2019 Inuk (Inuit) 14 33 5 11 37 0 0 47 47 16
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 20 37 15 14 14 0 0 57 28 361
2020 Métis 16 23 19 13 29 0 0 39 43 437
2020 Inuk (Inuit) 35 18 14 26 7 0 0 53 33 13
2019 First Nation (North American Indian) 20 31 15 17 16 0 1 52 33 386
2019 Métis 14 28 17 18 23 0 0 42 41 441
2019 Inuk (Inuit) 17 42 10 13 18 0 0 59 31 16

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 31 40 13 11 4 1 0 72 15 359
2020 Métis 21 36 16 16 10 0 0 57 27 435
2020 Inuk (Inuit) 33 41 7 0 20 0 0 74 20 13
2019 First Nation (North American Indian) 28 39 14 13 6 0 0 68 19 385
2019 Métis 20 38 18 15 8 0 0 59 23 438
2019 Inuk (Inuit) 33 30 5 18 13 0 0 63 31 16

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 41 23 17 8 10 0 0 65 18 361
2020 Métis 30 25 17 12 16 0 0 55 28 438
2020 Inuk (Inuit) 42 19 13 20 7 0 0 61 26 13
2019 First Nation (North American Indian) 35 30 16 9 8 0 1 66 18 388
2019 Métis 27 31 19 12 11 0 0 58 23 445
2019 Inuk (Inuit) 26 37 11 26 0 0 0 63 26 16

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 31 35 14 16 4 0 0 66 20 360
2020 Métis 14 37 14 21 13 0 0 51 34 439
2020 Inuk (Inuit) 31 35 7 20 7 0 0 67 26 13
2019 First Nation (North American Indian) 24 38 14 12 12 0 0 62 24 386
2019 Métis 14 40 13 19 13 0 0 55 32 444
2019 Inuk (Inuit) 16 49 15 21 0 0 0 65 21 16

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 44 23 15 6 8 2 1 69 15 362
2020 Métis 32 27 17 7 15 1 1 61 22 434
2020 Inuk (Inuit) 47 0 20 7 26 0 0 47 33 13

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 26 26 19 9 20 0 0 52 29 358
2020 Métis 13 24 19 15 27 1 0 38 43 438
2020 Inuk (Inuit) 30 16 0 7 47 0 0 46 54 13
2019 First Nation (North American Indian) 21 26 19 14 20 1 0 47 34 389
2019 Métis 14 24 19 18 24 1 0 38 43 441
2019 Inuk (Inuit) 15 12 32 0 41 0 0 27 41 16

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 26 24 17 11 20 1 1 51 31 361
2020 Métis 18 26 13 14 26 2 1 44 42 437
2020 Inuk (Inuit) 34 12 0 14 40 0 0 46 54 13
2019 First Nation (North American Indian) 22 25 18 12 20 1 1 48 33 386
2019 Métis 15 29 17 12 25 0 1 45 38 444
2019 Inuk (Inuit) 22 11 11 11 41 5 0 34 54 16

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 38 28 18 6 5 2 3 69 12 362
2020 Métis 44 19 12 12 10 1 3 65 23 439
2020 Inuk (Inuit) 61 26 0 7 0 0 5 93 7 13
2019 First Nation (North American Indian) 36 24 20 7 7 1 5 64 15 389
2019 Métis 35 26 19 9 7 2 3 64 16 444
2019 Inuk (Inuit) 60 35 0 0 0 0 5 100 0 16

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 38 23 18 11 6 2 2 64 17 361
2020 Métis 32 19 18 12 13 1 4 55 27 437
2020 Inuk (Inuit) 25 29 26 7 7 0 5 58 15 13
2019 First Nation (North American Indian) 33 23 20 8 9 3 5 60 18 388
2019 Métis 31 20 21 13 10 2 3 53 25 442
2019 Inuk (Inuit) 16 25 34 11 9 0 5 43 21 16

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 51 17 12 7 9 2 2 71 16 358
2020 Métis 51 14 11 7 9 4 4 70 18 436
2020 Inuk (Inuit) 41 14 0 0 26 7 12 67 33 13
2019 First Nation (North American Indian) 46 12 11 7 12 5 6 67 21 388
2019 Métis 54 12 9 8 10 4 3 71 19 441
2019 Inuk (Inuit) 42 18 22 0 13 5 0 64 14 16

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 57 16 8 7 3 2 6 80 11 361
2020 Métis 55 12 9 5 10 3 6 74 17 438
2020 Inuk (Inuit) 74 0 14 0 0 0 12 84 0 13
2019 First Nation (North American Indian) 52 14 7 6 8 5 9 76 16 389
2019 Métis 58 10 9 5 5 4 8 78 12 441
2019 Inuk (Inuit) 68 5 16 0 5 0 5 77 6 16

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 24 35 15 14 12 0 0 59 26 361
2020 Métis 19 28 12 16 25 0 0 47 41 435
2020 Inuk (Inuit) 27 26 14 20 14 0 0 53 33 13
2019 First Nation (North American Indian) 25 30 16 14 15 1 0 55 29 387
2019 Métis 15 29 18 20 19 0 0 44 39 440
2019 Inuk (Inuit) 16 21 29 29 5 0 0 36 35 16

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 27 33 18 9 13 0 0 61 22 360
2020 Métis 20 24 16 14 25 0 0 45 39 436
2020 Inuk (Inuit) 41 6 34 20 0 0 0 47 20 13
2019 First Nation (North American Indian) 29 29 17 12 13 1 0 59 25 387
2019 Métis 19 28 22 11 20 0 0 47 31 441
2019 Inuk (Inuit) 36 27 18 18 0 0 0 63 18 16

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 27 32 18 10 13 0 0 59 23 357
2020 Métis 17 28 16 21 17 0 0 45 39 424
2020 Inuk (Inuit) 17 29 20 20 14 0 0 47 33 13
2019 First Nation (North American Indian) 23 37 17 15 8 1 0 60 24 380
2019 Métis 14 32 22 17 14 0 0 47 31 438
2019 Inuk (Inuit) 22 17 14 47 0 0 0 39 47 15

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 21 35 19 11 12 1 0 57 24 361
2020 Métis 13 30 15 17 21 3 1 45 40 438
2020 Inuk (Inuit) 40 0 33 21 0 7 0 43 22 13
2019 First Nation (North American Indian) 15 34 22 9 15 4 0 52 25 387
2019 Métis 10 31 20 17 18 3 1 43 36 444
2019 Inuk (Inuit) 17 39 5 29 9 0 0 56 38 16

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 33 29 14 10 12 0 0 63 23 358
2020 Métis 24 27 15 13 19 0 1 52 33 439
2020 Inuk (Inuit) 60 20 7 7 7 0 0 79 14 13
2019 First Nation (North American Indian) 31 29 14 14 10 0 1 61 24 390
2019 Métis 23 31 14 14 18 0 0 54 32 440
2019 Inuk (Inuit) 21 34 16 24 5 0 0 55 29 16

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 36 31 22 7 3 0 0 68 10 355
2020 Métis 29 34 21 10 6 0 0 63 16 436
2020 Inuk (Inuit) 44 36 13 0 7 0 0 80 7 13
2019 First Nation (North American Indian) 30 32 23 7 6 0 1 64 13 380
2019 Métis 25 31 27 10 5 0 2 57 15 439
2019 Inuk (Inuit) 50 24 15 5 5 0 0 74 11 16

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First Nation (North American Indian) 38 62 362
2020 Métis 31 69 439
2020 Inuk (Inuit) 22 78 13

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 35 20 14 9 8 3 11 64 19 359
2020 Métis 26 16 13 9 16 3 16 53 31 439
2020 Inuk (Inuit) 55 11 7 0 20 0 7 72 21 13

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 First Nation (North American Indian) 15 42 43 362
2020 Métis 17 50 33 440
2020 Inuk (Inuit) 14 53 34 13
2019 First Nation (North American Indian) 19 41 40 388
2019 Métis 21 43 36 444
2019 Inuk (Inuit) 15 45 40 16

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Métis 17 23 28 11 8 13 79
2019 Métis 16 34 25 14 3 9 95
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 41 39 9 6 5 0 0 80 10 358
2020 Métis 29 33 14 11 12 0 0 62 24 435
2020 Inuk (Inuit) 55 19 0 20 7 0 0 74 26 13
2019 First Nation (North American Indian) 37 38 13 5 7 1 0 75 12 387
2019 Métis 27 36 18 9 10 0 0 63 19 437
2019 Inuk (Inuit) 54 22 11 13 0 0 0 76 13 16

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 27 38 17 9 7 1 0 66 17 360
2020 Métis 16 32 22 13 17 1 0 47 31 440
2020 Inuk (Inuit) 48 26 0 20 7 0 0 74 26 13
2019 First Nation (North American Indian) 20 32 26 8 10 3 0 54 19 388
2019 Métis 16 35 22 18 9 1 0 51 27 443
2019 Inuk (Inuit) 10 44 11 26 9 0 0 54 35 16

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 15 30 32 12 9 1 1 22 46 362
2020 Métis 21 35 29 11 4 1 1 15 56 440
2020 Inuk (Inuit) 0 44 42 7 7 0 0 14 44 13
2019 First Nation (North American Indian) 16 25 34 16 7 1 0 23 42 388
2019 Métis 20 32 33 10 4 0 0 14 53 443
2019 Inuk (Inuit) 13 15 40 27 5 0 0 32 28 16

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 13 21 29 22 12 2 1 35 36 358
2020 Métis 24 26 29 12 7 2 1 19 51 438
2020 Inuk (Inuit) 14 20 29 33 5 0 0 38 33 13
2019 First Nation (North American Indian) 17 26 28 15 11 2 0 27 45 388
2019 Métis 22 31 26 14 5 1 1 20 54 445
2019 Inuk (Inuit) 25 24 24 17 5 6 0 23 52 15

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 13 23 31 20 9 1 2 30 38 361
2020 Métis 21 28 25 14 6 3 2 21 52 437
2020 Inuk (Inuit) 21 6 45 17 7 0 5 25 28 13
2019 First Nation (North American Indian) 15 27 30 18 8 2 1 26 43 388
2019 Métis 22 33 24 15 4 1 1 20 56 441
2019 Inuk (Inuit) 38 17 18 16 10 0 0 26 55 16

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 5 10 36 31 15 1 2 47 16 361
2020 Métis 9 14 34 26 13 1 4 41 24 436
2020 Inuk (Inuit) 7 7 6 63 17 0 0 80 14 13
2019 First Nation (North American Indian) 7 14 35 26 14 1 2 42 22 385
2019 Métis 8 18 37 27 7 1 3 35 27 440
2019 Inuk (Inuit) 11 0 39 24 21 0 5 47 11 16

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 14 23 28 18 13 2 2 33 38 362
2020 Métis 24 27 26 14 6 1 2 20 53 439
2020 Inuk (Inuit) 21 0 22 39 17 0 0 57 21 13
2019 First Nation (North American Indian) 18 19 28 19 12 2 2 32 39 389
2019 Métis 26 31 24 13 5 1 1 18 58 441
2019 Inuk (Inuit) 33 22 11 18 10 0 5 30 58 16

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 11 19 25 25 15 3 1 43 32 358
2020 Métis 15 20 28 22 12 2 1 35 36 438
2020 Inuk (Inuit) 0 10 26 39 19 0 5 62 10 13
2019 First Nation (North American Indian) 17 21 28 18 12 2 2 31 40 386
2019 Métis 20 20 29 21 7 2 2 28 42 438
2019 Inuk (Inuit) 19 5 30 31 9 0 6 42 26 15

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 13 19 32 20 13 2 1 34 33 360
2020 Métis 23 25 27 14 8 1 2 23 50 437
2020 Inuk (Inuit) 21 0 38 19 22 0 0 41 21 13
2019 First Nation (North American Indian) 15 22 28 19 12 2 2 32 39 387
2019 Métis 22 25 31 14 5 1 3 20 49 442
2019 Inuk (Inuit) 43 5 31 11 5 0 5 16 51 16

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 6 15 27 32 16 2 2 50 21 360
2020 Métis 11 20 33 26 9 0 2 35 32 438
2020 Inuk (Inuit) 0 7 20 39 34 0 0 74 7 13
2019 First Nation (North American Indian) 7 14 30 27 18 1 2 47 22 386
2019 Métis 12 21 31 26 7 1 2 34 34 443
2019 Inuk (Inuit) 4 5 29 21 35 5 0 59 10 16

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 19 29 19 18 15 1 0 48 33 358
2020 Métis 8 25 19 23 24 1 0 33 48 438
2020 Inuk (Inuit) 17 35 33 0 14 0 0 53 14 13
2019 First Nation (North American Indian) 13 26 22 22 15 2 0 40 37 385
2019 Métis 8 20 19 29 23 1 0 28 53 444
2019 Inuk (Inuit) 5 28 21 31 15 0 0 33 46 16

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 28 28 15 11 18 0 0 56 29 360
2020 Métis 23 26 12 17 20 0 1 50 38 438
2020 Inuk (Inuit) 41 19 14 0 26 0 0 60 26 13
2019 First Nation (North American Indian) 27 31 12 8 20 1 0 59 28 387
2019 Métis 23 28 14 16 19 0 0 50 35 443
2019 Inuk (Inuit) 29 16 31 24 0 0 0 46 24 16

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 33 27 17 11 11 1 0 61 22 356
2020 Métis 23 33 14 15 13 0 1 57 29 437
2020 Inuk (Inuit) 30 27 14 29 0 0 0 57 29 13
2019 First Nation (North American Indian) 27 35 11 14 12 1 0 63 26 387
2019 Métis 24 36 13 14 13 0 1 60 27 442
2019 Inuk (Inuit) 42 27 13 5 13 0 0 69 18 16

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 26 32 23 10 8 1 0 59 18 362
2020 Métis 20 36 17 14 11 1 0 57 25 436
2020 Inuk (Inuit) 35 32 7 26 0 0 0 67 26 13
2019 First Nation (North American Indian) 22 39 23 6 8 1 1 62 15 385
2019 Métis 19 38 20 13 9 1 1 58 22 442
2019 Inuk (Inuit) 28 39 15 18 0 0 0 67 18 16

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 29 31 16 12 12 1 0 60 24 356
2020 Métis 16 29 18 18 17 2 0 46 36 435
2020 Inuk (Inuit) 29 36 0 21 14 0 0 66 34 13
2019 First Nation (North American Indian) 22 32 20 10 13 2 0 55 24 387
2019 Métis 16 34 21 14 14 1 1 50 28 442
2019 Inuk (Inuit) 30 15 11 16 28 0 0 45 44 16

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 35 29 14 11 10 1 0 64 22 360
2020 Métis 22 35 21 9 12 2 0 58 21 436
2020 Inuk (Inuit) 36 10 14 26 14 0 0 46 40 13
2019 First Nation (North American Indian) 31 30 17 9 11 2 0 62 21 387
2019 Métis 23 35 22 10 8 3 1 59 18 443
2019 Inuk (Inuit) 22 12 22 35 9 0 0 35 44 16

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 36 32 11 11 9 1 0 69 20 360
2020 Métis 24 31 15 15 15 0 0 55 30 434
2020 Inuk (Inuit) 53 14 14 20 0 0 0 67 20 13
2019 First Nation (North American Indian) 35 26 18 11 9 0 0 61 20 386
2019 Métis 22 32 15 14 16 0 0 55 30 443
2019 Inuk (Inuit) 22 42 5 26 4 0 0 65 30 16

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 33 24 14 11 15 2 1 59 27 362
2020 Métis 31 29 12 9 15 3 1 62 25 438
2020 Inuk (Inuit) 42 45 0 14 0 0 0 86 14 13

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 32 28 18 9 10 3 0 61 20 360
2020 Métis 22 31 23 10 12 2 0 54 22 436
2020 Inuk (Inuit) 19 19 42 0 14 7 0 41 15 13

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 37 23 12 12 14 1 1 61 26 359
2020 Métis 25 29 16 12 16 2 0 56 28 434
2020 Inuk (Inuit) 35 51 7 7 0 0 0 86 7 13

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 16 26 23 17 15 1 1 44 33 362
2020 Métis 11 25 21 17 22 2 1 38 41 440
2020 Inuk (Inuit) 12 50 19 0 14 0 5 66 15 13
2019 First Nation (North American Indian) 14 33 19 15 16 1 1 48 32 388
2019 Métis 12 23 23 19 22 1 1 36 41 443
2019 Inuk (Inuit) 29 16 42 12 0 0 0 46 12 16

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 31 35 13 9 11 1 0 66 20 359
2020 Métis 20 28 15 16 19 2 0 50 36 437
2020 Inuk (Inuit) 25 54 14 7 0 0 0 79 7 13
2019 First Nation (North American Indian) 23 33 19 10 13 2 0 57 23 386
2019 Métis 20 30 16 19 14 1 0 50 34 442
2019 Inuk (Inuit) 22 28 27 13 9 0 0 51 22 16

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 25 31 18 14 11 0 0 57 25 360
2020 Métis 18 29 18 16 20 1 0 47 35 440
2020 Inuk (Inuit) 24 36 20 14 7 0 0 60 21 13
2019 First Nation (North American Indian) 22 30 20 14 12 3 0 54 26 386
2019 Métis 17 27 19 17 19 1 0 44 36 444
2019 Inuk (Inuit) 10 22 16 24 28 0 0 32 51 16

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 19 25 17 14 22 3 0 45 37 360
2020 Métis 12 20 14 17 35 2 0 33 53 440
2020 Inuk (Inuit) 43 18 13 7 14 5 0 65 22 13
2019 First Nation (North American Indian) 16 21 18 15 25 4 1 39 42 388
2019 Métis 9 21 14 20 32 3 0 31 54 442
2019 Inuk (Inuit) 17 23 11 16 28 5 0 42 46 16

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 31 43 6 13 6 0 0 75 19 361
2020 Métis 19 47 9 16 9 0 0 66 25 438
2020 Inuk (Inuit) 19 54 14 0 14 0 0 73 14 13

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 34 33 7 16 10 0 0 67 26 361
2020 Métis 24 34 9 19 14 0 0 58 33 439
2020 Inuk (Inuit) 30 13 17 26 14 0 0 43 40 13
2019 First Nation (North American Indian) 30 34 11 14 11 0 0 64 25 387
2019 Métis 24 36 12 16 12 0 0 60 28 443
2019 Inuk (Inuit) 14 18 13 40 15 0 0 32 55 16

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 37 33 8 14 7 0 0 70 21 360
2020 Métis 22 33 11 20 14 0 0 55 34 436
2020 Inuk (Inuit) 19 51 0 22 7 0 0 70 30 12
2019 First Nation (North American Indian) 29 38 10 12 10 0 0 68 22 383
2019 Métis 19 38 13 19 12 0 0 57 30 442
2019 Inuk (Inuit) 22 28 10 29 11 0 0 50 40 16

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 70 21 3 2 3 1 0 92 5 357
2020 Métis 66 23 5 2 3 0 1 90 5 437
2020 Inuk (Inuit) 86 6 0 0 7 0 0 93 7 12

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 19 10 11 12 13 26 8 44 39 360
2020 Métis 20 10 14 7 16 25 9 45 35 440
2020 Inuk (Inuit) 26 32 5 0 0 36 0 92 0 13
2019 First Nation (North American Indian) 22 10 15 13 16 19 5 41 38 388
2019 Métis 21 12 10 8 16 26 6 50 35 443
2019 Inuk (Inuit) 35 13 11 7 5 11 18 68 17 16

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 32 68 439
2019 First Nation (North American Indian) 34 66 385
2019 Métis 37 63 444
2019 Inuk (Inuit) 35 65 16

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 55 45 124
2019 Métis 51 49 151

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 73 27 124
2019 Métis 66 34 151

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 8 92 124
2019 Métis 15 85 151

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 28 72 124
2019 Métis 32 68 151

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 12 88 124
2019 Métis 10 90 151

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 9 91 124
2019 Métis 12 88 151

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Métis 6 94 151

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 47 53 124
2019 Métis 47 53 150

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 48 52 124
2019 Métis 44 56 150

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 55 45 124
2019 Métis 56 44 150

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 45 55 124
2019 Métis 46 54 150

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 34 66 124
2019 Métis 37 63 150

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 53 47 124
2019 Métis 66 34 150

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 48 52 124
2019 Métis 48 52 150

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 13 87 124
2019 Métis 11 89 150

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 18 82 124
2019 Métis 13 87 150

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 24 76 124
2019 Métis 19 81 150

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 72 28 124
2019 Métis 57 43 150

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 32 68 124
2019 Métis 37 63 150

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 23 77 124
2019 Métis 21 79 150

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 43 57 124
2019 Métis 50 50 149

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 24 76 124
2019 Métis 36 64 149

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 11 89 124
2019 Métis 9 91 149

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 33 67 124
2019 Métis 37 63 149

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 14 86 124
2019 Métis 17 83 149

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 12 88 124
2019 Métis 14 86 149

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 19 81 124
2019 Métis 16 84 149

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 16 84 124
2019 Métis 19 81 149

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 31 69 124
2019 Métis 20 80 149

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 12 88 107
2019 Métis 8 92 128

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 13 87 107
2019 Métis 13 87 128

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 4 96 107
2019 Métis 5 95 128

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 7 93 107
2019 Métis 6 94 128

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Métis 8 92 128

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Métis 10 90 128

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 10 90 107
2019 Métis 13 87 128

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 12 88 107
2019 Métis 23 77 128

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 43 57 107
2019 Métis 35 65 128

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 15 85 107
2019 Métis 15 85 128

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 57 43 107
2019 Métis 57 43 128

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Métis 5 95 128

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 59 41 107
2019 Métis 62 38 128

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 10 90 107
2019 Métis 6 94 128

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 14 86 107
2019 Métis 19 81 128

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 20 18 22 13 18 7 2 43 33 360
2020 Métis 9 17 19 19 25 8 3 30 49 440
2020 Inuk (Inuit) 14 6 50 6 7 12 5 24 16 13
2019 First Nation (North American Indian) 15 20 20 13 21 10 2 39 38 388
2019 Métis 8 16 17 17 30 10 2 27 53 445
2019 Inuk (Inuit) 10 34 11 25 20 0 0 44 45 16

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 28 23 20 12 15 2 1 52 28 359
2020 Métis 13 24 20 16 23 3 1 38 41 438
2020 Inuk (Inuit) 31 10 39 6 7 7 0 44 14 13
2019 First Nation (North American Indian) 24 26 19 12 15 4 1 52 29 386
2019 Métis 16 24 21 13 23 3 0 41 37 442
2019 Inuk (Inuit) 16 35 16 18 15 0 0 51 33 16

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 20 80 438
2019 First Nation (North American Indian) 25 75 386
2019 Métis 20 80 445
2019 Inuk (Inuit) 44 56 16

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First Nation (North American Indian) 58 42 86

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First Nation (North American Indian) 65 35 86

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 6 94 73
2019 First Nation (North American Indian) 7 93 86

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First Nation (North American Indian) 12 88 86

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First Nation (North American Indian) 19 81 86

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First Nation (North American Indian) 12 88 86

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First Nation (North American Indian) 4 96 86

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First Nation (North American Indian) 56 44 86

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First Nation (North American Indian) 37 63 86

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First Nation (North American Indian) 21 79 86

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First Nation (North American Indian) 10 90 86

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First Nation (North American Indian) 22 78 86

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First Nation (North American Indian) 26 74 86

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 10 90 73

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First Nation (North American Indian) 9 91 86

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First Nation (North American Indian) 15 85 86

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First Nation (North American Indian) 0 100 86

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First Nation (North American Indian) 17 83 86

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Métis 0 100 75

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First Nation (North American Indian) 14 86 86

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First Nation (North American Indian) 37 63 85

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First Nation (North American Indian) 13 87 85

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 9 91 73
2019 Métis 13 87 75

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First Nation (North American Indian) 19 81 85

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Métis 6 94 75

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Métis 15 85 75

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First Nation (North American Indian) 12 88 85

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Métis 19 81 75

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First Nation (North American Indian) 51 49 85

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Métis 6 94 59

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 24 16 25 11 13 8 3 45 28 361
2020 Métis 10 18 26 14 15 13 3 33 35 439
2020 Inuk (Inuit) 20 15 40 0 14 6 5 39 16 13
2019 First Nation (North American Indian) 20 17 27 9 16 10 2 41 28 387
2019 Métis 9 17 27 13 18 14 3 31 36 445
2019 Inuk (Inuit) 21 28 16 11 24 0 0 49 35 16

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 32 22 18 12 12 3 0 56 26 360
2020 Métis 14 23 26 15 15 6 1 40 32 435
2020 Inuk (Inuit) 25 28 33 0 14 0 0 53 14 13
2019 First Nation (North American Indian) 28 21 23 8 13 6 1 52 23 385
2019 Métis 16 27 24 10 15 7 0 46 27 444
2019 Inuk (Inuit) 31 24 16 5 24 0 0 55 29 16

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First Nation (North American Indian) 17 83 357
2020 Métis 13 87 437
2020 Inuk (Inuit) 18 82 13

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First Nation (North American Indian) 21 79 358
2020 Métis 20 80 440
2020 Inuk (Inuit) 13 87 13
2019 First Nation (North American Indian) 30 70 387
2019 Métis 28 72 444
2019 Inuk (Inuit) 22 78 16

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 69 31 87

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 70 30 88
2019 Métis 75 25 116

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Métis 26 39 12 14 9 0 0 65 23 63
2019 Métis 41 30 7 12 7 2 0 73 20 87

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 32 27 15 13 8 4 1 62 22 358
2020 Métis 28 28 12 12 17 2 1 57 31 438
2020 Inuk (Inuit) 86 7 0 0 7 0 0 93 7 13
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 25 29 17 13 15 1 0 55 28 360
2020 Métis 12 25 18 16 27 2 0 38 44 437
2020 Inuk (Inuit) 24 29 7 26 7 7 0 57 36 13

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 30 32 13 14 12 0 0 62 26 360
2020 Métis 15 29 15 20 21 0 0 44 40 438
2020 Inuk (Inuit) 43 24 20 7 7 0 0 67 14 13

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 29 31 13 16 10 1 0 61 26 357
2020 Métis 17 25 17 21 20 0 0 42 41 438
2020 Inuk (Inuit) 36 19 20 19 7 0 0 54 26 13

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 33 36 11 12 7 0 0 69 19 357
2020 Métis 19 30 19 15 16 0 1 49 32 434
2020 Inuk (Inuit) 37 24 0 25 14 0 0 61 39 13

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 33 32 17 8 8 1 0 66 17 357
2020 Métis 22 29 20 12 15 1 0 52 28 438
2020 Inuk (Inuit) 38 22 26 7 7 0 0 60 14 13

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 47 15 14 2 3 13 5 76 6 357
2020 Métis 39 17 13 2 4 16 9 74 8 439
2020 Inuk (Inuit) 79 0 7 0 0 0 14 92 0 13

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 34 34 13 10 8 1 0 68 18 359
2020 Métis 20 30 16 15 17 1 0 51 33 436
2020 Inuk (Inuit) 29 51 7 14 0 0 0 79 14 13

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 39 26 11 12 12 0 0 66 23 360
2020 Métis 28 29 11 11 22 0 0 57 32 435
2020 Inuk (Inuit) 54 20 20 7 0 0 0 74 7 13

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 35 26 14 12 13 0 1 62 24 359
2020 Métis 21 25 14 17 22 0 0 47 40 435
2020 Inuk (Inuit) 36 31 20 7 7 0 0 67 14 13

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 44 56 95

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Métis 13 37 14 13 22 0 0 50 35 62

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 27 37 17 8 10 1 0 65 18 359
2020 Métis 17 33 21 15 13 1 0 50 28 439
2020 Inuk (Inuit) 29 24 20 21 7 0 0 53 27 13
2019 First Nation (North American Indian) 23 33 21 11 11 1 0 57 22 387
2019 Métis 13 45 17 13 11 1 0 58 24 442
2019 Inuk (Inuit) 15 45 16 24 0 0 0 60 24 16

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 33 23 14 11 18 1 0 56 30 358
2020 Métis 23 22 14 11 28 1 0 46 40 437
2020 Inuk (Inuit) 48 32 0 20 0 0 0 80 20 13

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 40 21 17 6 13 3 0 63 19 359
2020 Métis 27 26 17 7 17 6 0 56 26 435
2020 Inuk (Inuit) 48 13 20 14 0 0 5 65 15 13

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 22 22 17 16 22 1 0 45 38 358
2020 Métis 10 20 13 19 37 1 0 30 56 438
2020 Inuk (Inuit) 19 48 0 7 26 0 0 67 33 13
2019 First Nation (North American Indian) 14 23 18 20 24 1 0 38 45 386
2019 Métis 7 18 16 22 37 0 0 25 59 443
2019 Inuk (Inuit) 9 28 16 11 35 0 0 38 46 16

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Métis 14 42 11 27 6 1 0 56 33 96
2019 Métis 14 46 15 18 6 0 0 60 24 100

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 10 23 28 14 25 0 0 33 39 362
2020 Métis 11 22 27 17 24 0 0 32 41 439
2020 Inuk (Inuit) 30 11 19 20 20 0 0 42 39 13

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 20 27 29 12 12 0 0 47 24 360
2020 Métis 18 17 19 14 30 0 1 36 45 440
2020 Inuk (Inuit) 52 15 26 0 7 0 0 67 7 13
2019 First Nation (North American Indian) 21 25 19 12 24 0 0 45 36 387
2019 Métis 12 19 22 15 31 0 0 32 46 445
2019 Inuk (Inuit) 40 11 16 6 26 0 0 52 32 15

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 26 27 26 11 11 0 0 53 21 360
2020 Métis 17 27 23 17 16 0 0 45 32 440
2020 Inuk (Inuit) 46 12 21 7 14 0 0 58 21 13
2019 First Nation (North American Indian) 23 31 22 12 12 0 0 54 24 389
2019 Métis 16 24 29 14 14 0 1 41 29 445
2019 Inuk (Inuit) 32 31 22 10 5 0 0 63 15 16

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 36 33 16 7 8 0 1 69 15 358
2020 Métis 28 27 24 9 9 0 2 57 19 437
2020 Inuk (Inuit) 68 13 5 14 0 0 0 81 14 13
2019 First Nation (North American Indian) 31 31 18 7 9 1 2 64 17 383
2019 Métis 26 31 23 8 9 0 2 58 18 443
2019 Inuk (Inuit) 39 35 11 10 5 0 0 74 15 16

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 25 23 18 17 16 0 1 49 33 359
2020 Métis 15 23 21 19 21 0 1 39 40 437
2020 Inuk (Inuit) 32 41 14 0 14 0 0 73 14 13
2019 First Nation (North American Indian) 20 21 22 14 22 0 1 41 37 388
2019 Métis 12 20 23 18 26 0 0 33 44 441
2019 Inuk (Inuit) 10 11 33 13 33 0 0 21 46 16

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 45 26 13 7 6 1 2 74 13 358
2020 Métis 38 19 16 11 12 0 4 59 24 435
2020 Inuk (Inuit) 61 25 0 0 7 0 7 93 7 13
2019 First Nation (North American Indian) 46 24 10 4 11 0 3 73 16 384
2019 Métis 42 21 16 6 11 0 4 66 18 442
2019 Inuk (Inuit) 53 41 0 0 0 0 5 100 0 16

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 30 27 19 10 13 0 1 58 23 355
2020 Métis 22 21 21 15 19 0 1 44 35 438
2020 Inuk (Inuit) 42 38 7 7 7 0 0 79 14 13
2019 First Nation (North American Indian) 31 29 18 9 12 0 1 61 21 385
2019 Métis 26 28 19 10 17 0 0 54 27 443
2019 Inuk (Inuit) 32 27 18 18 5 0 0 59 24 16

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 24 27 19 10 16 0 4 53 27 359
2020 Métis 24 22 21 14 16 0 4 47 31 440
2020 Inuk (Inuit) 67 12 7 14 0 0 0 79 14 13

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 28 30 21 10 9 0 1 59 20 360
2020 Métis 20 25 21 17 16 1 1 45 33 435
2020 Inuk (Inuit) 40 25 27 7 0 0 0 66 7 13
2019 First Nation (North American Indian) 28 32 19 11 9 1 0 61 20 384
2019 Métis 16 31 23 15 12 1 1 48 28 442
2019 Inuk (Inuit) 26 45 5 0 24 0 0 71 24 16

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 22 30 23 12 13 0 1 53 25 355
2020 Métis 12 25 24 18 19 1 0 38 38 438
2020 Inuk (Inuit) 42 17 27 15 0 0 0 59 15 12
2019 First Nation (North American Indian) 25 29 19 16 11 0 0 54 27 384
2019 Métis 14 29 25 16 15 0 1 43 31 442
2019 Inuk (Inuit) 19 52 10 5 13 0 0 72 18 16

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 30 28 22 10 10 0 0 58 20 359
2020 Métis 19 23 24 16 17 1 0 42 34 440
2020 Inuk (Inuit) 36 12 25 20 7 0 0 49 26 13
2019 First Nation (North American Indian) 29 30 18 13 9 1 0 59 23 380
2019 Métis 21 30 20 13 16 0 0 51 29 441
2019 Inuk (Inuit) 37 42 21 0 0 0 0 79 0 16

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 39 24 12 12 13 0 1 63 25 358
2020 Métis 27 22 17 11 22 0 0 50 33 438
2020 Inuk (Inuit) 41 12 33 0 7 0 7 57 7 13
2019 First Nation (North American Indian) 34 27 16 8 14 0 0 61 23 383
2019 Métis 27 24 15 14 18 0 1 52 33 443
2019 Inuk (Inuit) 26 50 24 0 0 0 0 76 0 16

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 31 27 18 12 11 0 0 59 23 357
2020 Métis 24 26 19 16 14 0 1 51 30 439
2020 Inuk (Inuit) 29 58 0 7 7 0 0 86 14 13

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 26 27 26 11 11 0 1 53 21 359
2020 Métis 21 28 24 13 13 0 2 50 26 438
2020 Inuk (Inuit) 36 37 20 0 7 0 0 74 7 13
2019 First Nation (North American Indian) 30 27 23 12 7 1 0 57 19 383
2019 Métis 24 32 24 9 10 0 1 57 19 439
2019 Inuk (Inuit) 39 32 18 5 5 0 0 72 11 16

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 37 26 19 10 7 0 0 63 18 357
2020 Métis 29 26 23 12 10 1 0 55 22 435
2020 Inuk (Inuit) 32 19 16 26 7 0 0 51 33 13
2019 First Nation (North American Indian) 43 26 18 4 8 1 0 70 12 379
2019 Métis 31 32 15 12 10 0 1 64 21 444
2019 Inuk (Inuit) 34 22 26 5 13 0 0 55 18 16

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 43 31 13 6 7 1 0 74 13 360
2020 Métis 37 30 17 9 6 0 1 67 15 433
2020 Inuk (Inuit) 36 43 14 7 0 0 0 79 7 13

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 57 20 12 4 5 0 3 79 9 361
2020 Métis 51 21 12 6 7 1 2 74 13 434
2020 Inuk (Inuit) 79 14 7 0 0 0 0 93 0 13
2019 First Nation (North American Indian) 56 19 8 3 8 2 3 79 12 381
2019 Métis 56 17 10 3 7 2 5 78 10 440
2019 Inuk (Inuit) 49 16 24 11 0 0 0 65 11 16

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 52 16 14 7 10 0 1 69 17 357
2020 Métis 50 18 11 7 12 1 1 69 20 432
2020 Inuk (Inuit) 66 14 6 0 7 0 7 86 7 13
2019 First Nation (North American Indian) 48 17 15 7 10 2 0 66 18 387
2019 Métis 40 20 13 11 15 0 1 61 27 443
2019 Inuk (Inuit) 26 35 27 0 13 0 0 60 13 16

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 48 25 14 5 6 0 1 74 12 358
2020 Métis 42 24 14 11 6 0 1 68 18 434
2020 Inuk (Inuit) 40 46 0 0 7 0 7 93 7 13
2019 First Nation (North American Indian) 36 32 18 5 7 1 1 70 12 384
2019 Métis 35 34 16 7 7 0 0 69 14 438
2019 Inuk (Inuit) 39 26 24 0 11 0 0 65 11 16

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 50 18 13 7 11 0 1 68 18 360
2020 Métis 43 18 12 7 18 1 1 62 26 434
2020 Inuk (Inuit) 47 20 26 7 0 0 0 67 7 13
2019 First Nation (North American Indian) 45 22 14 8 9 2 1 68 18 379
2019 Métis 33 25 13 12 15 1 1 59 28 442
2019 Inuk (Inuit) 43 33 24 0 0 0 0 76 0 16

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 63 13 5 1 1 0 17 91 3 357
2020 Métis 54 15 7 2 2 1 19 86 5 433
2020 Inuk (Inuit) 30 13 10 0 14 0 33 65 21 13
2019 First Nation (North American Indian) 54 14 8 4 3 1 17 83 8 382
2019 Métis 49 15 9 3 4 0 19 80 8 441
2019 Inuk (Inuit) 45 21 0 0 5 0 29 92 8 16

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 59 23 9 3 3 1 2 84 6 360
2020 Métis 52 25 11 6 3 1 2 80 9 438
2020 Inuk (Inuit) 41 26 6 20 7 0 0 67 26 13
2019 First Nation (North American Indian) 58 22 7 5 4 2 2 83 9 384
2019 Métis 55 26 7 5 4 0 4 84 9 440
2019 Inuk (Inuit) 55 27 5 13 0 0 0 82 13 16

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 65 18 5 4 7 0 1 83 11 362
2020 Métis 68 17 6 3 4 1 2 87 7 438
2020 Inuk (Inuit) 83 11 0 0 7 0 0 93 7 13
2019 First Nation (North American Indian) 68 16 6 2 4 2 1 86 7 384
2019 Métis 67 18 5 3 3 0 4 89 6 441
2019 Inuk (Inuit) 84 5 5 0 5 0 0 90 5 16

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 45 30 13 6 5 0 1 76 11 361
2020 Métis 42 31 15 7 3 1 1 74 10 435
2020 Inuk (Inuit) 75 25 0 0 0 0 0 100 0 13
2019 First Nation (North American Indian) 50 27 13 4 3 2 1 79 8 383
2019 Métis 45 32 15 6 2 0 0 77 8 438
2019 Inuk (Inuit) 73 22 5 0 0 0 0 95 0 16

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 17 28 25 15 13 0 0 46 29 362
2020 Métis 14 31 27 17 11 0 0 45 28 438
2020 Inuk (Inuit) 28 12 39 21 0 0 0 40 21 13

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 13 30 30 17 11 0 0 42 28 360
2020 Métis 6 20 35 24 15 0 0 27 39 438
2020 Inuk (Inuit) 24 36 33 7 0 0 0 60 7 13
2019 First Nation (North American Indian) 13 32 33 12 9 0 0 45 21 388
2019 Métis 8 24 33 20 16 0 0 32 35 443
2019 Inuk (Inuit) 12 27 39 18 4 0 0 39 22 16

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 18 26 33 17 6 0 0 23 44 360
2020 Métis 26 29 31 11 3 0 0 14 55 432
2020 Inuk (Inuit) 14 18 46 15 7 0 0 22 32 13
2019 First Nation (North American Indian) 17 23 39 17 5 0 0 21 40 388
2019 Métis 24 26 34 12 3 0 0 16 50 440
2019 Inuk (Inuit) 18 24 32 22 4 0 0 26 42 16
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 41 40 18 1 50 50 359
2020 Métis 48 30 22 1 39 61 437
2020 Inuk (Inuit) 29 59 7 5 67 33 13

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Métis 26 74 212

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First Nation (North American Indian) 33 21 14 11 12 3 6 59 26 361
2020 Métis 22 16 15 13 24 3 7 42 41 438
2020 Inuk (Inuit) 67 0 7 18 7 0 0 67 25 12
2019 First Nation (North American Indian) 30 15 18 11 19 2 5 49 33 379
2019 Métis 23 12 16 15 28 1 4 37 45 434
2019 Inuk (Inuit) 25 35 5 12 18 5 0 63 32 16

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Métis 4 14 12 14 53 2 2 18 69 212

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Métis 2 13 11 12 61 1 0 15 74 212
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