2020 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 34 13 11 14 0 0 61 25 6051
2020 First official language - French 26 40 16 11 7 0 0 66 18 2541
2019 First official language - English 26 35 14 10 15 0 0 61 25 6095
2019 First official language - French 26 41 17 10 6 0 0 67 16 2457
2018 First official language - English 22 36 13 13 16 0 0 58 29 5077
2018 First official language - French 27 43 16 9 6 0 0 69 15 2132
2017 First official language - English 22 39 13 11 15 0 0 62 26 6120
2017 First official language - French 24 48 15 8 5 0 0 72 14 2614
2014 First official language - English 23 41 14 11 11 0 0 64 22 7445
2014 First official language - French 23 46 17 9 5 0 0 69 14 3428

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 30 14 14 22 0 0 50 36 6038
2020 First official language - French 19 33 19 16 13 0 0 52 29 2542
2019 First official language - English 20 28 15 16 22 0 0 48 37 6078
2019 First official language - French 19 36 20 15 10 0 0 55 26 2450
2018 First official language - English 16 28 14 17 25 0 0 44 42 5083
2018 First official language - French 17 37 21 13 12 0 0 54 25 2128
2017 First official language - English 16 28 14 16 27 0 0 44 42 6107
2017 First official language - French 15 34 21 15 14 0 0 50 29 2612

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 31 11 5 7 0 0 77 12 6013
2020 First official language - French 40 40 12 4 4 0 0 80 7 2531
2019 First official language - English 44 33 12 5 7 0 0 77 11 6056
2019 First official language - French 39 42 12 4 3 0 0 81 7 2437
2018 First official language - English 42 34 12 6 6 0 0 76 12 5059
2018 First official language - French 40 44 11 4 2 0 0 84 5 2118
2017 First official language - English 45 34 11 5 5 0 0 79 10 6103
2017 First official language - French 40 45 10 3 2 0 0 85 5 2605
2014 First official language - English 54 29 10 3 3 0 0 84 7 7430
2014 First official language - French 47 39 10 3 2 0 0 86 5 3427

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 37 13 8 7 0 0 72 15 6038
2020 First official language - French 33 44 15 6 3 0 0 76 9 2544
2019 First official language - English 34 39 13 7 7 0 0 73 14 6095
2019 First official language - French 32 45 15 5 3 0 0 77 8 2448
2018 First official language - English 31 38 15 9 7 0 0 69 16 5084
2018 First official language - French 33 46 15 4 3 0 0 78 7 2133
2017 First official language - English 31 40 14 7 7 0 0 71 15 6094
2017 First official language - French 30 48 13 5 3 0 0 79 8 2592
2014 First official language - English 36 41 12 6 5 0 0 76 11 7434
2014 First official language - French 32 48 13 5 2 0 0 80 7 3422

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 26 18 14 20 0 0 48 34 6035
2020 First official language - French 20 31 23 14 11 1 0 51 26 2540
2019 First official language - English 20 25 18 15 21 1 0 46 36 6100
2019 First official language - French 18 31 26 14 11 1 0 49 25 2450
2018 First official language - English 16 24 19 16 23 0 0 41 40 5067
2018 First official language - French 17 30 25 15 12 0 0 47 27 2131
2017 First official language - English 17 26 18 16 22 0 0 43 39 6107
2017 First official language - French 13 30 27 16 13 1 0 44 29 2608
2014 First official language - English 18 31 18 17 16 0 0 49 33 7450
2014 First official language - French 13 36 26 15 9 1 0 49 24 3432

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 28 17 15 17 0 0 51 32 6013
2020 First official language - French 20 33 24 13 9 0 0 54 22 2528
2019 First official language - English 21 28 17 15 18 0 0 49 33 6072
2019 First official language - French 18 33 25 13 10 0 0 52 23 2444
2018 First official language - English 16 28 19 17 20 0 0 44 37 5042
2018 First official language - French 16 33 26 14 10 0 0 50 24 2125
2017 First official language - English 17 29 17 17 19 0 0 47 36 6103
2017 First official language - French 13 34 26 16 11 0 0 47 27 2609
2014 First official language - English 18 32 18 17 14 0 0 51 31 7443
2014 First official language - French 12 38 26 15 8 0 0 50 23 3431

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 22 20 14 17 3 1 48 32 6038
2020 First official language - French 22 26 22 13 13 3 1 51 27 2544
2019 First official language - English 22 22 19 14 19 3 1 46 34 6107
2019 First official language - French 19 27 23 14 12 4 1 48 27 2446
2018 First official language - English 19 20 21 16 22 2 0 40 39 5073
2018 First official language - French 19 27 23 15 12 4 1 47 29 2133
2017 First official language - English 19 22 20 15 20 4 1 43 36 6104
2017 First official language - French 18 28 23 14 11 5 1 48 27 2606
2014 First official language - English 20 23 20 15 16 4 1 46 33 7447
2014 First official language - French 18 29 23 13 11 5 1 50 25 3434
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 27 19 6 7 1 2 67 13 6044
2020 First official language - French 35 33 18 5 3 1 4 72 9 2543
2019 First official language - English 36 28 19 6 7 1 2 66 14 6110
2019 First official language - French 31 37 19 5 4 1 4 71 9 2458

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 27 14 10 12 0 1 64 22 6045
2020 First official language - French 34 37 15 9 5 0 0 71 14 2543
2019 First official language - English 34 29 15 12 10 1 0 63 22 6067
2019 First official language - French 33 38 14 9 5 0 0 71 15 2445
2018 First official language - English 29 30 15 13 12 1 0 59 25 5057
2018 First official language - French 28 40 16 10 6 0 0 68 15 2132
2017 First official language - English 31 31 13 12 12 1 0 62 24 6114
2017 First official language - French 28 38 17 10 6 0 1 66 17 2609
2014 First official language - English 31 32 14 13 10 1 0 63 23 7446
2014 First official language - French 25 40 18 10 6 0 0 66 16 3432

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 25 15 9 9 1 1 67 18 6058
2020 First official language - French 38 32 15 7 7 1 1 71 14 2547
2019 First official language - English 39 29 14 9 10 0 0 68 18 6100
2019 First official language - French 35 36 16 8 5 0 0 71 13 2455
2018 First official language - English 33 28 16 11 12 0 0 61 23 5064
2018 First official language - French 31 35 17 9 8 0 0 67 16 2133
2017 First official language - English 36 28 15 9 12 1 0 64 21 6102
2017 First official language - French 31 34 18 8 8 1 0 66 16 2609
2014 First official language - English 36 29 16 9 9 1 0 66 18 7438
2014 First official language - French 30 37 17 8 6 1 0 68 14 3430

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 24 15 14 21 3 0 49 36 6064
2020 First official language - French 21 32 20 11 10 5 0 56 23 2546
2019 First official language - English 19 26 15 14 23 2 0 46 38 6101
2019 First official language - French 17 34 21 13 10 5 0 54 24 2448
2018 First official language - English 16 24 16 16 27 2 0 41 43 5092
2018 First official language - French 15 32 21 13 14 4 0 49 29 2135
2017 First official language - English 16 25 16 16 24 3 0 42 41 6119
2017 First official language - French 12 32 23 15 13 5 0 46 30 2611
2014 First official language - English 16 28 17 17 18 3 0 46 37 7442
2014 First official language - French 12 33 24 15 10 5 0 48 26 3428

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 24 14 16 23 1 0 47 40 6045
2020 First official language - French 20 28 22 14 14 2 0 49 29 2543
2019 First official language - English 19 25 14 15 26 1 0 44 41 6082
2019 First official language - French 15 30 23 15 14 2 0 47 30 2447
2018 First official language - English 14 23 15 18 29 1 0 37 48 5084
2018 First official language - French 14 28 24 16 16 1 0 42 33 2134
2017 First official language - English 14 24 15 19 27 1 0 39 46 6112
2017 First official language - French 10 28 25 19 17 2 0 38 36 2610
2014 First official language - English 15 27 17 18 22 1 0 42 41 7445
2014 First official language - French 10 27 26 19 15 2 0 38 35 3428

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 25 15 17 24 2 0 42 42 6046
2020 First official language - French 13 25 25 19 14 2 0 40 34 2534
2019 First official language - English 14 24 16 18 26 2 0 39 44 6068
2019 First official language - French 12 25 27 18 16 2 0 38 34 2437
2018 First official language - English 10 21 17 20 30 2 0 32 51 5075
2018 First official language - French 9 24 28 19 16 3 0 35 36 2130
2017 First official language - English 11 22 16 21 27 2 0 34 49 6112
2017 First official language - French 8 23 28 21 17 3 0 32 39 2600
2014 First official language - English 11 25 18 21 23 2 0 37 45 7440
2014 First official language - French 6 23 27 25 17 3 0 30 43 3431

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 24 13 19 29 1 0 39 48 6057
2020 First official language - French 14 30 22 16 16 1 0 45 33 2542
2019 First official language - English 13 23 14 19 31 1 0 36 50 6075
2019 First official language - French 12 30 24 17 16 1 0 43 33 2441
2018 First official language - English 9 20 14 20 35 1 0 30 56 5076
2018 First official language - French 10 27 24 20 17 1 0 38 38 2128
2017 First official language - English 10 22 14 21 32 2 0 32 54 6111
2017 First official language - French 9 27 24 20 18 2 0 37 38 2607
2014 First official language - English 10 23 15 23 27 2 0 33 51 7440
2014 First official language - French 8 28 26 20 16 2 0 36 37 3430
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 29 14 16 22 0 0 48 38 6049
2020 First official language - French 20 32 19 16 13 0 0 52 29 2545
2019 First official language - English 17 30 13 17 22 0 0 47 39 6090
2019 First official language - French 18 34 21 16 11 0 0 52 27 2448
2018 First official language - English 15 26 14 17 28 0 0 40 45 5078
2018 First official language - French 17 32 22 15 14 0 0 49 29 2130
2017 First official language - English 14 27 14 18 26 0 0 41 44 6114
2017 First official language - French 14 32 21 17 16 0 0 46 33 2611
2014 First official language - English 14 29 15 19 21 0 0 44 41 7445
2014 First official language - French 12 30 25 19 13 0 0 42 33 3424

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 39 14 14 8 0 0 64 22 6024
2020 First official language - French 20 44 19 11 6 0 0 65 16 2532
2019 First official language - English 23 40 14 15 8 0 0 62 23 6056
2019 First official language - French 20 45 19 11 5 0 0 65 16 2443
2018 First official language - English 20 39 16 14 10 0 0 60 25 5092
2018 First official language - French 21 44 18 11 6 0 0 65 17 2132
2017 First official language - English 21 39 14 15 11 0 0 61 25 6112
2017 First official language - French 19 44 20 11 7 0 0 63 17 2612

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 28 14 11 12 0 0 63 23 6048
2020 First official language - French 32 33 17 10 7 0 1 66 17 2539
2019 First official language - English 33 30 15 10 11 1 0 63 22 6095
2019 First official language - French 29 35 19 10 6 0 1 64 17 2451
2018 First official language - English 27 31 14 12 14 0 0 59 27 5069
2018 First official language - French 24 39 17 12 7 0 0 63 19 2135
2017 First official language - English 27 32 13 13 13 1 0 60 26 6119
2017 First official language - French 22 38 18 12 9 1 1 61 21 2612
2014 First official language - English 28 34 15 12 11 1 0 62 23 7445
2014 First official language - French 22 38 19 12 7 0 1 61 19 3431

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 38 12 19 12 0 0 57 31 6041
2020 First official language - French 18 40 19 15 7 0 1 59 22 2528
2019 First official language - English 17 40 10 20 12 0 0 57 32 6090
2019 First official language - French 17 43 17 16 7 0 0 60 23 2455
2018 First official language - English 13 46 9 20 12 0 0 60 31 5098
2018 First official language - French 14 47 16 16 7 0 0 61 23 2141
2017 First official language - English 14 37 10 20 17 0 0 52 38 6118
2017 First official language - French 15 39 19 18 9 0 0 54 27 2612
2014 First official language - English 15 37 12 21 15 0 0 52 36 7440
2014 First official language - French 13 40 18 19 10 0 0 53 29 3429

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 24 16 8 9 1 1 66 17 6038
2020 First official language - French 36 30 17 7 6 1 2 68 14 2541

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 26 18 16 21 2 0 44 37 6045
2020 First official language - French 14 28 26 18 11 2 0 43 30 2541
2019 First official language - English 16 25 17 16 24 2 0 42 41 6091
2019 First official language - French 13 28 24 19 14 2 0 42 33 2450
2018 First official language - English 11 24 17 20 27 1 0 36 47 5077
2018 First official language - French 11 28 26 20 14 1 0 39 35 2131
2017 First official language - English 14 26 16 19 23 2 0 41 43 6113
2017 First official language - French 11 27 26 19 13 2 0 40 34 2605
2014 First official language - English 14 26 18 19 21 3 0 41 40 7443
2014 First official language - French 9 27 26 22 14 3 0 37 37 3431

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 27 16 14 21 2 2 47 37 6056
2020 First official language - French 17 31 19 15 13 2 3 50 30 2545
2019 First official language - English 17 27 15 13 24 1 1 45 39 6099
2019 First official language - French 15 31 23 14 14 2 2 48 29 2454
2018 First official language - English 14 26 16 16 26 1 1 41 43 5077
2018 First official language - French 13 33 21 16 14 2 2 47 30 2133
2017 First official language - English 15 25 15 17 24 2 2 42 43 6104
2017 First official language - French 12 32 21 15 16 2 2 46 32 2613
2014 First official language - English 15 27 16 16 23 2 1 43 41 7441
2014 First official language - French 11 32 21 16 15 3 2 45 33 3429

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 23 17 8 6 1 4 67 15 6060
2020 First official language - French 45 21 16 7 5 1 5 70 13 2545
2019 First official language - English 39 26 17 8 6 1 4 68 14 6090
2019 First official language - French 44 22 18 6 4 1 4 70 10 2451

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 23 18 10 9 2 4 62 20 6047
2020 First official language - French 32 23 20 12 8 1 4 58 21 2544
2019 First official language - English 33 24 18 9 10 3 4 60 20 6089
2019 First official language - French 30 23 21 13 8 2 4 56 22 2448

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 12 9 5 7 3 4 78 13 6034
2020 First official language - French 63 13 9 4 5 2 4 81 10 2533
2019 First official language - English 57 12 9 5 8 4 4 76 14 6063
2019 First official language - French 61 14 9 3 5 3 5 81 9 2439

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 62 12 7 4 5 2 7 82 10 6033
2020 First official language - French 60 16 9 3 3 2 7 83 7 2534
2019 First official language - English 63 10 7 3 6 3 8 82 10 6074
2019 First official language - French 64 12 6 2 3 3 9 87 6 2433

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 33 13 16 17 0 0 54 33 6036
2020 First official language - French 19 35 19 15 12 0 0 54 27 2536
2019 First official language - English 19 32 14 16 19 0 0 51 35 6059
2019 First official language - French 18 35 19 16 12 0 0 53 27 2443
2018 First official language - English 16 32 13 18 21 0 0 48 39 5078
2018 First official language - French 16 37 19 15 12 0 0 53 27 2132
2017 First official language - English 18 33 12 18 19 0 0 51 37 6096
2017 First official language - French 16 35 19 16 13 0 0 52 29 2603
2014 First official language - English 14 34 12 21 18 0 0 48 39 7444
2014 First official language - French 11 32 21 22 13 0 0 43 35 3426

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 29 16 13 18 0 0 53 31 6044
2020 First official language - French 22 32 20 13 12 0 0 54 25 2540
2019 First official language - English 23 29 17 13 19 0 0 52 32 6079
2019 First official language - French 21 31 21 15 11 0 0 53 26 2446
2018 First official language - English 19 29 17 15 21 0 0 47 36 5059
2018 First official language - French 20 33 20 15 12 0 0 53 27 2117
2017 First official language - English 20 29 15 16 19 0 0 50 35 6095
2017 First official language - French 18 32 20 17 13 0 0 50 30 2602
2014 First official language - English 19 32 16 16 16 0 0 51 33 7444
2014 First official language - French 15 32 24 18 12 0 0 47 30 3429

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 32 17 15 14 0 0 53 30 5982
2020 First official language - French 19 36 24 14 7 0 0 55 21 2506
2019 First official language - English 19 32 18 17 14 0 0 52 30 6010
2019 First official language - French 18 38 23 14 7 0 0 56 21 2419
2018 First official language - English 17 28 17 17 20 0 0 46 37 5063
2018 First official language - French 17 34 22 16 11 0 0 51 27 2126
2017 First official language - English 18 30 17 17 17 0 0 49 35 6094
2017 First official language - French 15 34 24 16 11 0 0 49 27 2602
2014 First official language - English 18 32 18 17 14 0 0 50 31 7443
2014 First official language - French 13 34 26 18 9 0 0 48 27 3427

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 34 17 16 15 2 0 52 31 6053
2020 First official language - French 12 33 26 17 10 3 0 46 27 2539
2019 First official language - English 14 33 19 16 16 2 1 48 33 6108
2019 First official language - French 10 31 28 16 10 4 0 43 28 2454
2018 First official language - English 12 28 21 16 21 2 0 41 37 5081
2018 First official language - French 10 28 31 14 13 3 0 40 28 2129
2017 First official language - English 14 29 20 16 19 3 0 44 36 6116
2017 First official language - French 9 27 30 16 13 5 0 38 31 2606

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 29 14 14 14 0 0 58 28 6049
2020 First official language - French 29 34 16 11 8 0 1 64 19 2541
2019 First official language - English 28 30 14 13 14 0 0 59 27 6099
2019 First official language - French 27 37 17 10 8 0 1 65 18 2452
2018 First official language - English 25 32 15 14 14 0 0 57 29 5083
2018 First official language - French 27 35 17 12 8 0 1 63 20 2133
2017 First official language - English 25 31 13 15 16 0 0 56 31 6106
2017 First official language - French 24 35 18 12 10 0 1 60 22 2610
2014 First official language - English 25 32 14 14 14 0 0 57 28 7436
2014 First official language - French 19 34 21 14 10 1 1 54 24 3427

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 33 20 8 5 0 2 67 13 6004
2020 First official language - French 35 37 16 7 4 0 0 72 12 2527
2019 First official language - English 29 30 24 9 6 0 1 61 15 6051
2019 First official language - French 34 36 17 7 5 0 0 71 12 2435
2018 First official language - English 29 33 21 9 6 0 2 62 16 5095
2018 First official language - French 33 36 17 9 5 0 0 69 14 2139
2017 First official language - English 31 34 20 8 4 0 2 67 13 6120
2017 First official language - French 33 42 15 7 3 0 1 75 10 2613
2014 First official language - English 28 34 23 9 5 0 1 63 14 7445
2014 First official language - French 29 41 19 7 4 0 0 70 11 3424

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 31 69 6061
2020 First official language - French 38 62 2543

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 15 14 5 10 4 20 62 20 6060
2020 First official language - French 34 23 13 6 8 4 12 67 17 2546

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 18 46 36 6064
2020 First official language - French 19 50 31 2550
2019 First official language - English 19 43 38 6114
2019 First official language - French 18 53 29 2455
2018 First official language - English 19 44 38 5106
2018 First official language - French 19 52 28 2138
2017 First official language - English 19 45 35 6116
2017 First official language - French 16 56 27 2613
2014 First official language - English 18 46 35 7445
2014 First official language - French 17 58 24 3432

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 22 32 25 8 6 8 1151
2020 First official language - French 21 31 30 6 4 8 511
2019 First official language - English 22 30 23 10 7 8 1234
2019 First official language - French 19 35 27 7 7 6 489
2018 First official language - English 21 30 23 13 5 8 1018
2018 First official language - French 25 35 24 6 5 5 469
2017 First official language - English 21 31 22 13 5 7 1241
2017 First official language - French 29 30 23 8 4 6 479
2014 First official language - English 20 29 23 15 9999 12 1481
2014 First official language - French 29 33 22 8 9999 9 656
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 36 12 8 8 1 0 71 16 6022
2020 First official language - French 29 42 16 8 5 0 0 71 13 2527
2019 First official language - English 32 36 14 9 9 0 0 68 18 6069
2019 First official language - French 27 41 18 9 5 1 0 68 14 2446
2018 First official language - English 30 39 13 8 8 0 0 70 17 5085
2018 First official language - French 27 45 16 7 4 1 0 73 11 2132
2017 First official language - English 30 36 14 9 10 1 0 66 20 6109
2017 First official language - French 23 45 18 7 5 0 0 69 13 2604
2014 First official language - English 29 38 15 9 8 1 0 67 17 7444
2014 First official language - French 22 44 20 8 5 1 0 67 14 3427

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 35 20 14 11 1 0 55 26 6059
2020 First official language - French 21 42 22 9 5 1 0 64 14 2546
2019 First official language - English 18 35 21 14 12 1 0 53 26 6096
2019 First official language - French 21 43 22 9 5 1 0 65 14 2450
2018 First official language - English 15 35 20 16 14 1 0 50 30 5076
2018 First official language - French 17 44 22 11 5 1 0 61 16 2131
2017 First official language - English 17 34 19 15 14 1 0 51 29 6105
2017 First official language - French 16 43 23 10 7 1 0 59 17 2609
2014 First official language - English 17 35 21 15 11 1 0 53 26 7443
2014 First official language - French 15 41 24 12 7 1 0 57 19 3434

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 29 31 14 5 1 1 20 49 6058
2020 First official language - French 16 36 30 13 4 1 0 17 53 2539
2019 First official language - English 18 29 33 13 5 1 1 19 48 6101
2019 First official language - French 14 32 34 14 4 1 1 18 47 2459
2018 First official language - English 17 30 34 13 4 1 1 17 48 5088
2018 First official language - French 13 37 32 14 4 1 1 18 50 2135
2017 First official language - English 18 28 33 12 6 1 2 18 48 6084
2017 First official language - French 14 35 32 12 4 1 2 17 50 2605
2014 First official language - English 14 31 36 12 5 1 1 18 46 7434
2014 First official language - French 13 38 32 12 3 1 1 15 52 3419

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 23 28 19 10 1 1 30 41 6031
2020 First official language - French 18 26 29 15 8 2 1 24 46 2537
2019 First official language - English 21 26 27 15 8 1 1 24 48 6092
2019 First official language - French 19 29 30 14 6 2 1 20 49 2446
2018 First official language - English 23 28 27 14 7 1 1 21 52 5073
2018 First official language - French 19 33 28 13 5 2 1 18 53 2127
2017 First official language - English 21 26 28 15 7 1 2 23 48 6077
2017 First official language - French 18 30 29 11 6 2 2 18 51 2601
2014 First official language - English 18 27 30 14 7 1 1 22 47 7433
2014 First official language - French 17 32 31 13 4 2 1 18 51 3422

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 23 30 18 7 2 2 27 42 6031
2020 First official language - French 21 34 25 11 5 2 2 16 57 2539
2019 First official language - English 18 25 29 16 7 2 2 24 45 6082
2019 First official language - French 24 31 25 11 4 2 2 16 57 2449
2018 First official language - English 21 27 29 13 6 2 2 20 50 5062
2018 First official language - French 25 31 28 9 4 2 2 13 58 2133
2017 First official language - English 21 24 28 15 7 2 4 23 47 6087
2017 First official language - French 22 32 26 10 4 2 3 16 57 2600
2014 First official language - English 19 27 29 14 6 2 3 21 49 7432
2014 First official language - French 24 34 26 8 3 2 2 12 61 3419

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 11 32 31 14 1 4 47 19 6010
2020 First official language - French 9 19 36 24 9 2 2 34 28 2536
2019 First official language - English 8 14 34 26 13 1 3 41 23 6065
2019 First official language - French 10 22 36 20 8 1 3 29 33 2453
2018 First official language - English 9 14 35 26 11 1 4 38 25 5045
2018 First official language - French 11 22 36 22 6 1 2 29 34 2128
2017 First official language - English 9 15 32 26 11 1 6 40 26 6057
2017 First official language - French 10 22 35 21 7 1 4 29 33 2600
2014 First official language - English 9 16 34 27 10 1 3 39 25 7405
2014 First official language - French 12 25 36 17 5 2 3 24 38 3403

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 23 28 18 9 1 1 27 44 6039
2020 First official language - French 17 26 30 17 8 1 2 25 44 2529
2019 First official language - English 23 25 26 15 8 1 1 24 49 6090
2019 First official language - French 21 27 27 15 6 1 2 22 50 2449
2018 First official language - English 29 25 25 11 6 1 2 18 56 5069
2018 First official language - French 24 31 26 12 5 1 1 17 56 2128
2017 First official language - English 24 24 27 14 7 1 3 22 50 6087
2017 First official language - French 21 29 28 13 5 1 3 19 52 2602
2014 First official language - English 24 26 27 13 6 1 2 20 52 7425
2014 First official language - French 25 32 26 10 4 1 2 14 59 3421

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 19 26 24 14 2 2 39 34 6021
2020 First official language - French 13 24 28 22 9 2 2 32 39 2543
2019 First official language - English 19 21 28 18 10 2 2 29 42 6074
2019 First official language - French 20 26 25 17 8 3 2 26 48 2451
2018 First official language - English 18 23 27 20 8 2 3 30 42 5052
2018 First official language - French 21 29 24 16 7 2 1 24 52 2132
2017 First official language - English 15 19 27 21 10 2 5 34 37 6083
2017 First official language - French 19 25 25 17 8 2 4 27 47 2604
2014 First official language - English 13 18 29 23 11 2 3 36 33 7425
2014 First official language - French 15 26 27 19 8 2 3 28 43 3423

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 23 29 17 9 2 3 27 43 6044
2020 First official language - French 15 28 33 14 6 2 2 21 45 2530
2019 First official language - English 19 24 30 15 8 2 2 24 45 6081
2019 First official language - French 18 27 32 13 6 2 2 19 48 2452
2018 First official language - English 22 28 27 13 6 2 3 20 52 5076
2018 First official language - French 20 30 31 11 4 2 1 16 52 2129
2017 First official language - English 21 23 28 14 7 3 5 22 48 6081
2017 First official language - French 17 30 32 11 5 2 3 16 50 2602
2014 First official language - English 20 26 29 13 6 2 3 21 48 7411
2014 First official language - French 18 31 33 11 4 2 2 15 50 3419

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 17 33 28 12 1 1 41 25 6046
2020 First official language - French 7 17 33 30 11 2 1 42 24 2541
2019 First official language - English 10 16 33 26 12 1 2 39 28 6094
2019 First official language - French 9 19 32 26 10 2 2 37 29 2449

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 28 18 22 19 1 0 40 42 6028
2020 First official language - French 11 28 27 22 12 1 0 39 34 2538
2019 First official language - English 9 25 18 25 22 1 0 34 47 6083
2019 First official language - French 8 25 27 24 14 2 0 34 39 2446

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 27 12 16 17 0 0 55 33 6042
2020 First official language - French 30 37 15 10 7 0 0 68 18 2540
2019 First official language - English 27 27 13 15 17 1 0 55 33 6086
2019 First official language - French 30 36 15 11 7 0 0 67 18 2446
2018 First official language - English 22 27 13 17 20 0 0 49 37 5064
2018 First official language - French 27 37 15 12 8 0 0 64 20 2131
2017 First official language - English 24 25 13 17 20 1 0 50 37 6114
2017 First official language - French 25 37 17 12 8 1 1 63 20 2611
2014 First official language - English 27 29 12 17 15 1 0 56 32 7444
2014 First official language - French 27 38 17 11 6 0 0 65 17 3427

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 34 12 14 9 0 0 64 23 6033
2020 First official language - French 31 41 14 10 4 0 0 72 14 2539
2019 First official language - English 28 34 13 14 10 0 0 63 24 6089
2019 First official language - French 29 44 14 9 4 0 0 72 13 2442
2018 First official language - English 23 36 15 15 11 0 0 59 26 5063
2018 First official language - French 25 43 17 9 6 0 0 68 16 2128
2017 First official language - English 20 34 15 16 14 0 0 55 31 6101
2017 First official language - French 22 47 16 9 6 0 0 69 16 2607
2014 First official language - English 21 39 15 15 9 0 0 61 24 7433
2014 First official language - French 22 49 18 8 3 0 0 72 11 3429

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 37 17 10 8 1 0 65 18 6014
2020 First official language - French 27 41 21 6 3 0 0 69 10 2531
2019 First official language - English 25 37 18 11 8 1 0 63 19 6079
2019 First official language - French 25 43 20 7 3 1 1 69 11 2449
2018 First official language - English 21 39 19 10 10 1 0 61 20 5070
2018 First official language - French 21 44 23 6 5 1 0 65 11 2131

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 32 17 14 12 1 0 56 26 6030
2020 First official language - French 20 39 22 10 7 2 0 61 17 2534
2019 First official language - English 22 33 18 13 13 1 0 56 26 6072
2019 First official language - French 21 41 23 8 5 2 0 63 13 2445
2018 First official language - English 23 35 19 12 10 1 0 59 22 5065
2018 First official language - French 24 45 20 6 4 1 0 69 11 2129
2017 First official language - English 22 37 17 12 10 2 0 61 22 6108
2017 First official language - French 20 47 19 7 5 2 0 68 13 2606
2014 First official language - English 29 36 16 10 7 2 0 66 18 7447
2014 First official language - French 22 45 19 7 4 3 0 69 11 3433

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 31 21 9 9 3 1 61 18 6038
2020 First official language - French 25 39 20 8 4 3 1 67 12 2540
2019 First official language - English 28 34 19 8 8 2 1 63 17 6074
2019 First official language - French 25 42 22 5 4 3 0 68 9 2448
2018 First official language - English 27 35 21 7 8 2 1 64 15 5078
2018 First official language - French 24 46 19 6 4 2 0 71 10 2134
2017 First official language - English 26 33 21 7 9 3 1 62 17 6106
2017 First official language - French 21 38 22 9 7 2 1 61 16 2608
2014 First official language - English 33 35 17 6 5 2 1 70 12 7437
2014 First official language - French 23 44 17 7 4 4 1 71 11 3432

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 32 13 11 12 0 0 64 23 6032
2020 First official language - French 31 41 14 9 5 0 0 72 14 2541
2019 First official language - English 29 33 14 11 13 0 0 62 24 6092
2019 First official language - French 28 40 17 8 6 0 0 69 14 2454
2018 First official language - English 25 35 15 11 13 0 0 60 25 5061
2018 First official language - French 25 44 16 7 7 0 0 70 14 2130
2017 First official language - English 25 36 13 12 13 0 0 62 25 6108
2017 First official language - French 21 46 16 9 7 0 0 67 17 2607
2014 First official language - English 30 36 14 11 8 0 0 67 20 7442
2014 First official language - French 23 46 16 9 5 0 0 69 14 3428

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 26 15 8 10 3 2 65 19 6046
2020 First official language - French 35 34 14 6 6 3 2 73 13 2543

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 31 22 8 8 3 1 61 16 6048
2020 First official language - French 24 39 22 7 4 4 1 66 11 2544

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 29 13 10 11 2 1 64 22 6026
2020 First official language - French 30 38 15 7 6 2 1 71 14 2538

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 2 4 13 21 53 4 2 7 79 245
2020 First official language - French 0 4 37 17 34 6 1 4 56 42

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 27 20 17 18 2 1 44 36 6061
2020 First official language - French 15 32 21 16 11 3 2 49 29 2542
2019 First official language - English 17 27 18 16 18 2 1 45 36 6093
2019 First official language - French 17 32 21 15 11 3 2 51 27 2446
2018 First official language - English 11 27 18 18 22 2 1 39 42 5075
2018 First official language - French 12 33 22 15 15 2 1 47 31 2133
2017 First official language - English 15 27 17 18 21 2 2 43 40 6113
2017 First official language - French 13 31 23 15 14 2 2 46 30 2613
2014 First official language - English 19 31 16 16 15 2 1 51 32 7450
2014 First official language - French 16 34 23 14 8 3 2 52 23 3430

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 33 15 12 13 1 0 60 25 6056
2020 First official language - French 20 38 16 14 8 2 1 60 23 2541
2019 First official language - English 24 33 15 13 13 1 1 58 26 6096
2019 First official language - French 20 39 18 13 9 1 0 60 22 2447
2018 First official language - English 22 34 15 13 14 1 0 57 27 5081
2018 First official language - French 20 41 17 12 9 1 0 62 21 2132
2017 First official language - English 26 35 14 11 11 2 1 62 23 6094
2017 First official language - French 20 41 16 12 9 2 0 63 21 2609
2014 First official language - English 28 36 13 11 8 2 0 67 19 7439
2014 First official language - French 21 43 16 11 6 3 1 66 17 3431

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 29 20 14 15 1 0 51 29 6052
2020 First official language - French 20 38 23 11 6 1 0 59 17 2528
2019 First official language - English 19 29 19 15 18 1 0 49 33 6088
2019 First official language - French 17 40 24 10 7 1 0 58 18 2444
2018 First official language - English 17 30 19 16 17 0 0 48 34 5071
2018 First official language - French 18 41 22 11 8 1 0 60 18 2129

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 16 22 15 18 25 4 1 39 45 6051
2020 First official language - French 16 29 20 17 13 5 1 48 31 2540
2019 First official language - English 14 22 16 18 26 4 1 37 46 6089
2019 First official language - French 13 30 22 15 14 5 2 46 31 2450
2018 First official language - English 12 20 16 20 29 3 1 33 50 5081
2018 First official language - French 13 32 21 15 15 4 1 47 31 2139
2017 First official language - English 13 22 15 19 28 4 1 36 48 6098
2017 First official language - French 13 33 20 15 13 4 2 48 30 2606
2014 First official language - English 13 25 15 19 23 4 1 40 44 7439
2014 First official language - French 10 32 21 16 14 6 1 45 32 3435

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 47 6 16 7 0 0 71 23 6065
2020 First official language - French 21 51 10 14 4 0 0 72 18 2547

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 36 9 18 10 0 0 63 28 6064
2020 First official language - French 21 39 15 17 8 0 0 60 25 2541
2019 First official language - English 27 34 9 17 12 0 0 61 29 6098
2019 First official language - French 25 38 13 15 10 0 0 62 25 2455
2017 First official language - English 24 34 8 18 15 0 0 59 33 6117
2017 First official language - French 23 38 12 16 11 0 0 61 26 2613
2014 First official language - English 26 34 9 17 14 0 0 60 31 7438
2014 First official language - French 22 36 14 18 10 0 0 58 28 3424

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 36 11 17 11 0 0 62 28 6020
2020 First official language - French 24 41 16 14 5 0 0 65 19 2533
2019 First official language - English 24 35 11 17 12 0 0 59 29 6062
2019 First official language - French 24 43 16 11 6 0 0 67 17 2448
2017 First official language - English 23 36 10 18 13 0 0 59 31 6092
2017 First official language - French 23 45 15 11 6 0 0 68 17 2601
2014 First official language - English 24 38 11 17 9 0 0 62 27 7439
2014 First official language - French 22 44 16 13 5 0 0 66 17 3425

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 74 17 5 2 1 0 1 92 3 6032
2020 First official language - French 60 32 4 2 2 0 0 92 4 2546
2017 First official language - English 68 21 5 2 2 1 1 91 4 6094
2017 First official language - French 52 39 4 3 2 0 0 91 5 2610
2014 First official language - English 68 21 5 2 2 1 1 91 4 7443
2014 First official language - French 50 39 5 4 2 0 0 90 5 3425

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 11 11 8 13 27 12 48 35 6053
2020 First official language - French 51 23 10 4 5 5 2 80 10 2545
2019 First official language - English 21 11 11 9 14 26 7 49 35 6111
2019 First official language - French 49 24 11 4 5 4 2 78 10 2452

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 26 74 6043
2020 First official language - French 18 82 2545
2019 First official language - English 29 71 6094
2019 First official language - French 19 81 2450
2018 First official language - English 35 65 5092
2018 First official language - French 23 77 2134

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 56 44 1314
2020 First official language - French 60 40 366
2019 First official language - English 57 43 1542
2019 First official language - French 57 43 391
2018 First official language - English 57 43 1520
2018 First official language - French 59 41 404

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 62 38 1314
2020 First official language - French 55 45 366
2019 First official language - English 67 33 1542
2019 First official language - French 58 42 391
2018 First official language - English 68 32 1520
2018 First official language - French 55 45 404

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 1314
2020 First official language - French 9 91 366
2019 First official language - English 11 89 1542
2019 First official language - French 12 88 391
2018 First official language - English 10 90 1520
2018 First official language - French 11 89 404

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 32 68 1314
2020 First official language - French 25 75 366
2019 First official language - English 36 64 1542
2019 First official language - French 26 74 391
2018 First official language - English 37 63 1520
2018 First official language - French 19 81 404

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 1314
2020 First official language - French 3 97 366
2019 First official language - English 13 87 1542
2019 First official language - French 4 96 391
2018 First official language - English 11 89 1520
2018 First official language - French 3 97 404

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 1314
2020 First official language - French 5 95 366
2019 First official language - English 13 87 1542
2019 First official language - French 8 92 391
2018 First official language - English 12 88 1520
2018 First official language - French 4 96 404

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 3 97 1314
2020 First official language - French 2 98 366
2019 First official language - English 5 95 1542
2019 First official language - French 6 94 391
2018 First official language - English 5 95 1520
2018 First official language - French 6 94 404

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 46 54 1314
2020 First official language - French 33 67 366
2019 First official language - English 48 52 1520
2019 First official language - French 37 63 388
2018 First official language - English 47 53 1522
2018 First official language - French 36 64 404

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 43 57 1314
2020 First official language - French 34 66 366
2019 First official language - English 41 59 1520
2019 First official language - French 37 63 388
2018 First official language - English 40 60 1522
2018 First official language - French 39 61 404

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 52 48 1314
2020 First official language - French 46 54 366
2019 First official language - English 52 48 1520
2019 First official language - French 45 55 388
2018 First official language - English 52 48 1522
2018 First official language - French 52 48 404

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 46 54 1314
2020 First official language - French 44 56 366
2019 First official language - English 46 54 1520
2019 First official language - French 39 61 388
2018 First official language - English 45 55 1522
2018 First official language - French 40 60 404

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 35 65 1314
2020 First official language - French 28 72 366
2019 First official language - English 36 64 1520
2019 First official language - French 25 75 388
2018 First official language - English 38 62 1522
2018 First official language - French 31 69 404

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 60 40 1314
2020 First official language - French 69 31 366
2019 First official language - English 61 39 1520
2019 First official language - French 64 36 388
2018 First official language - English 66 34 1522
2018 First official language - French 71 29 404

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 49 51 1314
2020 First official language - French 53 47 366
2019 First official language - English 47 53 1520
2019 First official language - French 44 56 388
2018 First official language - English 48 52 1522
2018 First official language - French 44 56 404

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 1314
2020 First official language - French 5 95 366
2019 First official language - English 8 92 1520
2019 First official language - French 7 93 388
2018 First official language - English 8 92 1522
2018 First official language - French 2 98 404

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 16 84 1314
2020 First official language - French 8 92 366
2019 First official language - English 18 82 1520
2019 First official language - French 8 92 388
2018 First official language - English 19 81 1522
2018 First official language - French 6 94 404

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 21 79 1314
2020 First official language - French 24 76 366
2019 First official language - English 24 76 1520
2019 First official language - French 21 79 388
2018 First official language - English 22 78 1522
2018 First official language - French 20 80 404

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 62 38 1314
2020 First official language - French 51 49 366
2019 First official language - English 56 44 1520
2019 First official language - French 50 50 388
2018 First official language - English 58 42 1522
2018 First official language - French 45 55 404

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 37 63 1314
2020 First official language - French 26 74 366
2019 First official language - English 38 62 1520
2019 First official language - French 28 72 388
2018 First official language - English 40 60 1522
2018 First official language - French 26 74 404

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 19 81 1314
2020 First official language - French 16 84 366
2019 First official language - English 19 81 1520
2019 First official language - French 22 78 388
2018 First official language - English 16 84 1522
2018 First official language - French 17 83 404

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 44 56 1314
2020 First official language - French 52 48 366
2019 First official language - English 44 56 1507
2019 First official language - French 53 47 386
2018 First official language - English 42 58 1519
2018 First official language - French 55 45 404

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 28 72 1314
2020 First official language - French 28 72 366
2019 First official language - English 31 69 1507
2019 First official language - French 27 73 386
2018 First official language - English 31 69 1519
2018 First official language - French 30 70 404

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 1314
2020 First official language - French 7 93 366
2019 First official language - English 7 93 1507
2019 First official language - French 12 88 386
2018 First official language - English 7 93 1519
2018 First official language - French 9 91 404

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 26 74 1314
2020 First official language - French 30 70 366
2019 First official language - English 30 70 1507
2019 First official language - French 32 68 386
2018 First official language - English 27 73 1519
2018 First official language - French 32 68 404

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 1314
2020 First official language - French 17 83 366
2019 First official language - English 14 86 1507
2019 First official language - French 15 85 386
2018 First official language - English 13 87 1519
2018 First official language - French 16 84 404

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 1314
2020 First official language - French 10 90 366
2019 First official language - English 12 88 1507
2019 First official language - French 14 86 386
2018 First official language - English 10 90 1519
2018 First official language - French 10 90 404

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 18 82 1314
2020 First official language - French 16 84 366
2019 First official language - English 20 80 1507
2019 First official language - French 21 79 386
2018 First official language - English 19 81 1519
2018 First official language - French 19 81 404

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 1314
2020 First official language - French 11 89 366
2019 First official language - English 14 86 1507
2019 First official language - French 16 84 386
2018 First official language - English 14 86 1519
2018 First official language - French 15 85 404

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 30 70 1314
2020 First official language - French 27 73 366
2019 First official language - English 27 73 1507
2019 First official language - French 20 80 386
2018 First official language - English 28 72 1519
2018 First official language - French 20 80 404

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 1200
2020 First official language - French 8 92 335
2019 First official language - English 11 89 1348
2019 First official language - French 14 86 337
2018 First official language - English 11 89 1383
2018 First official language - French 14 86 367

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 15 85 1200
2020 First official language - French 11 89 335
2019 First official language - English 15 85 1348
2019 First official language - French 15 85 337
2018 First official language - English 14 86 1383
2018 First official language - French 15 85 367

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 1200
2020 First official language - French 12 88 335
2019 First official language - English 8 92 1348
2019 First official language - French 13 87 337
2018 First official language - English 9 91 1383
2018 First official language - French 10 90 367

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 1200
2020 First official language - French 8 92 335
2019 First official language - English 5 95 1348
2019 First official language - French 7 93 337
2018 First official language - English 6 94 1383
2018 First official language - French 6 94 367

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 1200
2020 First official language - French 11 89 335
2019 First official language - English 6 94 1348
2019 First official language - French 11 89 337
2018 First official language - English 6 94 1383
2018 First official language - French 11 89 367

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 1200
2020 First official language - French 7 93 335
2019 First official language - English 6 94 1348
2019 First official language - French 8 92 337
2018 First official language - English 7 93 1383
2018 First official language - French 7 93 367

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 1200
2020 First official language - French 5 95 335
2019 First official language - English 5 95 1348
2019 First official language - French 8 92 337
2018 First official language - English 5 95 1383
2018 First official language - French 6 94 367

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 1200
2020 First official language - French 12 88 335
2019 First official language - English 10 90 1348
2019 First official language - French 10 90 337
2018 First official language - English 10 90 1383
2018 First official language - French 11 89 367

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 1200
2020 First official language - French 15 85 335
2019 First official language - English 14 86 1348
2019 First official language - French 14 86 337
2018 First official language - English 11 89 1383
2018 First official language - French 18 82 367

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 41 59 1200
2020 First official language - French 34 66 335
2019 First official language - English 38 62 1348
2019 First official language - French 30 70 337
2018 First official language - English 39 61 1383
2018 First official language - French 31 69 367

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 1200
2020 First official language - French 15 85 335
2019 First official language - English 12 88 1348
2019 First official language - French 14 86 337
2018 First official language - English 11 89 1383
2018 First official language - French 16 84 367

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 57 43 1200
2020 First official language - French 50 50 335
2019 First official language - English 54 46 1348
2019 First official language - French 43 57 337
2018 First official language - English 53 47 1383
2018 First official language - French 47 53 367

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 2 98 1200
2020 First official language - French 4 96 335
2019 First official language - English 3 97 1348
2019 First official language - French 3 97 337
2018 First official language - English 4 96 1383
2018 First official language - French 2 98 367

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 67 33 1200
2020 First official language - French 54 46 335
2019 First official language - English 67 33 1348
2019 First official language - French 46 54 337
2018 First official language - English 67 33 1383
2018 First official language - French 51 49 367

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 1200
2020 First official language - French 6 94 335
2019 First official language - English 4 96 1348
2019 First official language - French 5 95 337
2018 First official language - English 4 96 1383
2018 First official language - French 5 95 367

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 1200
2020 First official language - French 16 84 335
2019 First official language - English 12 88 1348
2019 First official language - French 17 83 337
2018 First official language - English 13 87 1383
2018 First official language - French 18 82 367

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 18 20 15 20 12 3 37 40 6057
2020 First official language - French 11 21 23 13 12 16 4 41 31 2543
2019 First official language - English 12 18 20 15 22 10 3 34 43 6118
2019 First official language - French 10 22 24 12 13 15 5 39 32 2455
2018 First official language - English 9 18 23 17 25 7 1 29 46 5092
2018 First official language - French 9 25 23 14 15 11 2 40 34 2132
2017 First official language - English 10 18 21 14 23 11 4 32 44 6121
2017 First official language - French 8 23 23 12 14 15 5 39 32 2613
2014 First official language - English 11 21 22 13 18 11 3 37 37 7442
2014 First official language - French 8 23 24 12 10 18 4 40 28 3428

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 25 19 14 17 4 1 48 32 6041
2020 First official language - French 18 33 21 12 10 5 1 54 24 2545
2019 First official language - English 20 25 19 14 18 3 1 47 33 6098
2019 First official language - French 18 34 23 11 9 4 1 54 22 2454
2018 First official language - English 16 26 20 15 20 2 0 43 36 5085
2018 First official language - French 17 36 20 13 11 3 0 55 24 2129
2017 First official language - English 15 25 19 15 21 4 1 42 37 6111
2017 First official language - French 14 34 23 11 12 6 1 51 24 2607
2014 First official language - English 17 26 21 14 16 5 1 46 32 7428
2014 First official language - French 13 36 23 12 8 7 1 53 22 3427

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 16 84 6039
2020 First official language - French 10 90 2539
2019 First official language - English 16 84 6092
2019 First official language - French 9 91 2445
2018 First official language - English 17 83 5084
2018 First official language - French 9 91 2128

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 44 56 752
2020 First official language - French 45 55 188
2019 First official language - English 46 54 788
2019 First official language - French 47 53 175
2018 First official language - English 45 55 680
2018 First official language - French 37 63 148

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 75 25 752
2020 First official language - French 75 25 188
2019 First official language - English 78 22 788
2019 First official language - French 79 21 175
2018 First official language - English 74 26 680
2018 First official language - French 71 29 148

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 752
2020 First official language - French 7 93 188
2019 First official language - English 6 94 788
2019 First official language - French 8 92 175
2018 First official language - English 4 96 680
2018 First official language - French 3 97 148

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 22 78 752
2020 First official language - French 18 82 188
2019 First official language - English 24 76 788
2019 First official language - French 17 83 175
2018 First official language - English 25 75 680
2018 First official language - French 16 84 148

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 752
2020 First official language - French 5 95 188
2019 First official language - English 13 87 788
2019 First official language - French 5 95 175
2018 First official language - English 11 89 680
2018 First official language - French 12 88 148

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 752
2020 First official language - French 8 92 188
2019 First official language - English 10 90 788
2019 First official language - French 7 93 175
2018 First official language - English 10 90 680
2018 First official language - French 6 94 148

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 752
2020 First official language - French 8 92 188
2019 First official language - English 9 91 788
2019 First official language - French 8 92 175
2018 First official language - English 8 92 680
2018 First official language - French 10 90 148

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 35 65 752
2020 First official language - French 27 73 188
2019 First official language - English 40 60 773
2019 First official language - French 22 78 169
2018 First official language - English 38 62 680
2018 First official language - French 25 75 149

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 18 82 752
2020 First official language - French 21 79 188
2019 First official language - English 22 78 773
2019 First official language - French 29 71 169
2018 First official language - English 23 77 680
2018 First official language - French 24 76 149

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 23 77 752
2020 First official language - French 18 82 188
2019 First official language - English 25 75 773
2019 First official language - French 20 80 169
2018 First official language - English 23 77 680
2018 First official language - French 18 82 149

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 752
2020 First official language - French 5 95 188
2019 First official language - English 11 89 773
2019 First official language - French 5 95 169
2018 First official language - English 10 90 680
2018 First official language - French 7 93 149

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 22 78 752
2020 First official language - French 13 87 188
2019 First official language - English 23 77 773
2019 First official language - French 19 81 169
2018 First official language - English 19 81 680
2018 First official language - French 15 85 149

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 34 66 752
2020 First official language - French 28 72 188
2019 First official language - English 37 63 773
2019 First official language - French 29 71 169
2018 First official language - English 37 63 680
2018 First official language - French 21 79 149

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 752
2020 First official language - French 5 95 188
2019 First official language - English 6 94 773
2019 First official language - French 3 97 169
2018 First official language - English 8 92 680
2018 First official language - French 9 91 149

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 752
2020 First official language - French 3 97 188

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 11 89 773
2019 First official language - French 8 92 169
2018 First official language - English 12 88 680
2018 First official language - French 5 95 149

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 16 84 752
2020 First official language - French 22 78 188
2019 First official language - English 16 84 773
2019 First official language - French 13 87 169
2018 First official language - English 12 88 680
2018 First official language - French 12 88 149

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 20 80 752
2020 First official language - French 16 84 188
2019 First official language - English 20 80 773
2019 First official language - French 15 85 169
2018 First official language - English 20 80 680
2018 First official language - French 19 81 149

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 752
2020 First official language - French 27 73 188
2019 First official language - English 14 86 773
2019 First official language - French 29 71 169
2018 First official language - English 14 86 680
2018 First official language - French 29 71 149

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 31 69 752
2020 First official language - French 30 70 188
2019 First official language - English 29 71 768
2019 First official language - French 28 72 168
2018 First official language - English 26 74 680
2018 First official language - French 32 68 149

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 17 83 752
2020 First official language - French 19 81 188
2019 First official language - English 20 80 768
2019 First official language - French 16 84 168
2018 First official language - English 18 82 680
2018 First official language - French 17 83 149

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 752
2020 First official language - French 4 96 188
2019 First official language - English 6 94 768
2019 First official language - French 7 93 168
2018 First official language - English 4 96 680
2018 First official language - French 4 96 149

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 24 76 752
2020 First official language - French 23 77 188
2019 First official language - English 23 77 768
2019 First official language - French 25 75 168
2018 First official language - English 24 76 680
2018 First official language - French 25 75 149

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 752
2020 First official language - French 8 92 188
2019 First official language - English 7 93 768
2019 First official language - French 6 94 168
2018 First official language - English 6 94 680
2018 First official language - French 6 94 149

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 752
2020 First official language - French 7 93 188
2019 First official language - English 8 92 768
2019 First official language - French 8 92 168
2018 First official language - English 8 92 680
2018 First official language - French 10 90 149

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 752
2020 First official language - French 17 83 188
2019 First official language - English 12 88 768
2019 First official language - French 16 84 168
2018 First official language - English 11 89 680
2018 First official language - French 11 89 149

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 752
2020 First official language - French 7 93 188
2019 First official language - English 9 91 768
2019 First official language - French 12 88 168
2018 First official language - English 8 92 680
2018 First official language - French 12 88 149

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 44 56 752
2020 First official language - French 45 55 188
2019 First official language - English 43 57 768
2019 First official language - French 44 56 168
2018 First official language - English 48 52 680
2018 First official language - French 42 58 149

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 692
2020 First official language - French 8 92 174
2019 First official language - English 6 94 664
2019 First official language - French 5 95 138
2018 First official language - English 6 94 620
2018 First official language - French 8 92 130

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 692
2020 First official language - French 12 88 174
2019 First official language - English 8 92 664
2019 First official language - French 16 84 138
2018 First official language - English 8 92 620
2018 First official language - French 7 93 130

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 3 97 692
2020 First official language - French 7 93 174
2019 First official language - English 4 96 664
2019 First official language - French 5 95 138
2018 First official language - English 3 97 620
2018 First official language - French 5 95 130

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 2 98 692
2020 First official language - French 4 96 174
2019 First official language - English 3 97 664
2019 First official language - French 4 96 138

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 1 99 664
2019 First official language - French 3 97 138
2018 First official language - English 2 98 620
2018 First official language - French 5 95 130

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 3 97 664
2019 First official language - French 3 97 138

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 4 96 664
2019 First official language - French 4 96 138
2018 First official language - English 4 96 620
2018 First official language - French 4 96 130

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 692
2020 First official language - French 12 88 174
2019 First official language - English 10 90 664
2019 First official language - French 12 88 138
2018 First official language - English 9 91 620
2018 First official language - French 7 93 130

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 692
2020 First official language - French 14 86 174
2019 First official language - English 12 88 664
2019 First official language - French 14 86 138
2018 First official language - English 12 88 620
2018 First official language - French 10 90 130

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 35 65 692
2020 First official language - French 26 74 174
2019 First official language - English 37 63 664
2019 First official language - French 35 65 138
2018 First official language - English 33 67 620
2018 First official language - French 19 81 130

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 692
2020 First official language - French 12 88 174
2019 First official language - English 11 89 664
2019 First official language - French 18 82 138
2018 First official language - English 12 88 620
2018 First official language - French 13 87 130

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 53 47 692
2020 First official language - French 43 57 174
2019 First official language - English 50 50 664
2019 First official language - French 48 52 138
2018 First official language - English 46 54 620
2018 First official language - French 39 61 130

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 68 32 692
2020 First official language - French 63 37 174
2019 First official language - English 70 30 664
2019 First official language - French 57 43 138
2018 First official language - English 69 31 620
2018 First official language - French 56 44 130

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 692
2020 First official language - French 5 95 174
2019 First official language - English 4 96 664
2019 First official language - French 7 93 138
2018 First official language - English 4 96 620
2018 First official language - French 5 95 130

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 692
2020 First official language - French 17 83 174
2019 First official language - English 11 89 664
2019 First official language - French 11 89 138
2018 First official language - English 13 87 620
2018 First official language - French 20 80 130

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 18 25 10 13 15 4 41 28 6044
2020 First official language - French 12 25 26 9 6 18 4 48 19 2543
2019 First official language - English 15 18 26 10 14 13 3 39 29 6096
2019 First official language - French 10 25 27 7 8 18 5 46 20 2445
2018 First official language - English 11 20 31 10 15 11 2 35 29 5072
2018 First official language - French 11 28 27 8 8 16 2 48 20 2133
2017 First official language - English 12 20 27 9 13 16 4 39 27 6113
2017 First official language - French 9 27 26 7 7 19 5 47 19 2611
2014 First official language - English 14 21 26 9 9 17 4 44 23 7444
2014 First official language - French 10 25 26 7 5 23 5 48 16 3432

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 25 22 10 12 6 1 52 25 6031
2020 First official language - French 19 35 24 9 6 7 1 58 16 2534
2019 First official language - English 23 26 22 10 13 6 1 52 24 6084
2019 First official language - French 19 36 23 7 6 7 1 60 14 2446
2018 First official language - English 18 28 26 10 15 4 1 47 26 5068
2018 First official language - French 18 37 23 9 7 6 1 59 16 2133
2017 First official language - English 19 27 23 9 13 7 1 50 24 6100
2017 First official language - French 14 37 24 7 6 10 2 58 15 2606
2014 First official language - English 21 28 23 9 9 8 1 54 20 7432
2014 First official language - French 14 36 25 8 5 12 1 58 14 3428

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 6024
2020 First official language - French 10 90 2530

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 18 82 6043
2020 First official language - French 18 82 2534
2019 First official language - English 23 77 6096
2019 First official language - French 19 81 2451
2017 First official language - English 24 76 6108
2017 First official language - French 18 82 2607
2014 First official language - English 21 79 7437
2014 First official language - French 13 87 3425

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 61 39 997
2020 First official language - French 44 56 429

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 78 22 1000
2020 First official language - French 79 21 429
2019 First official language - English 79 21 1331
2019 First official language - French 70 30 436
2017 First official language - English 76 24 1343
2017 First official language - French 70 30 457
2014 First official language - English 74 26 1497
2014 First official language - French 71 29 435

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 33 10 11 7 0 0 71 19 776
2020 First official language - French 35 39 14 8 3 1 0 75 11 348
2019 First official language - English 42 31 8 12 7 0 0 73 20 1029
2019 First official language - French 34 36 14 10 5 0 1 71 16 317
2017 First official language - English 40 37 6 10 6 1 1 78 16 1038
2017 First official language - French 34 44 11 6 3 0 1 79 9 332
2014 First official language - English 44 34 6 10 6 0 0 77 16 1102
2014 First official language - French 38 40 12 8 2 0 1 78 9 314

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 30 12 11 10 2 2 65 22 6045
2020 First official language - French 30 37 14 10 6 1 2 69 16 2541
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 26 15 18 20 2 0 46 39 6047
2020 First official language - French 16 30 22 16 14 2 0 47 31 2536

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 33 13 20 14 0 0 53 34 6056
2020 First official language - French 19 37 18 18 8 0 0 56 26 2546

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 31 15 18 15 1 0 52 33 6048
2020 First official language - French 18 34 21 16 10 0 0 52 27 2534

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 38 17 13 10 0 0 61 22 6022
2020 First official language - French 17 40 23 12 6 1 1 59 18 2523

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 32 17 12 10 1 1 60 22 6030
2020 First official language - French 22 39 20 11 6 1 1 62 18 2530

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 15 12 2 3 17 8 78 6 6029
2020 First official language - French 55 30 6 2 2 3 1 89 4 2532

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 34 14 12 11 2 0 63 23 6030
2020 First official language - French 23 35 18 13 9 2 0 59 23 2529

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 28 11 11 14 1 0 64 25 6021
2020 First official language - French 31 36 14 11 8 1 0 67 19 2527

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 28 13 15 16 0 0 56 31 6030
2020 First official language - French 25 34 18 11 11 1 0 59 23 2535

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 57 43 1303
2020 First official language - French 65 35 631

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 31 17 22 12 0 0 49 35 958
2020 First official language - French 10 30 24 23 12 0 0 41 35 511

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 37 17 13 10 1 0 60 23 6053
2020 First official language - French 18 41 21 13 5 1 0 60 19 2547
2019 First official language - English 19 39 17 13 11 1 0 58 25 6096
2019 First official language - French 16 42 22 12 5 2 0 59 18 2442
2018 First official language - English 17 40 17 14 12 1 0 57 26 5079
2018 First official language - French 15 45 21 12 5 1 0 61 17 2130
2017 First official language - English 17 40 15 12 14 2 0 57 27 6112
2017 First official language - French 12 40 23 14 8 3 0 54 23 2610

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 25 12 13 20 1 0 54 34 6046
2020 First official language - French 27 33 16 13 10 1 0 61 23 2538

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 25 17 8 12 4 1 62 20 6022
2020 First official language - French 29 33 19 9 7 2 1 64 16 2528

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 16 22 15 17 29 1 0 38 47 6051
2020 First official language - French 16 26 18 19 19 0 0 43 39 2542
2019 First official language - English 11 22 15 20 31 1 0 33 52 6090
2019 First official language - French 10 24 21 23 20 1 0 35 43 2453
2018 First official language - English 10 22 14 20 34 0 0 32 54 5094
2018 First official language - French 10 28 20 22 21 1 0 38 43 2133
2017 First official language - English 8 23 14 19 35 1 0 31 55 6110
2017 First official language - French 7 25 21 23 23 1 0 32 47 2610

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 49 12 14 4 0 1 70 17 1302
2020 First official language - French 13 47 20 15 3 1 0 61 19 630
2019 First official language - English 19 49 13 12 6 1 0 69 19 1236
2019 First official language - French 10 46 23 14 5 0 1 57 19 566

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 23 26 17 20 0 0 37 37 6065
2020 First official language - French 20 23 25 16 14 0 1 44 31 2545

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 25 22 14 17 0 0 46 32 6043
2020 First official language - French 16 21 21 17 25 0 0 37 42 2542
2019 First official language - English 16 22 20 14 27 0 1 38 41 6107
2019 First official language - French 12 16 21 19 31 0 1 29 50 2450
2018 First official language - English 12 18 19 16 33 0 1 31 49 5103
2018 First official language - French 10 14 21 19 34 0 1 25 54 2129
2017 First official language - English 15 19 17 17 30 1 1 35 48 6111
2017 First official language - French 11 12 16 19 41 0 1 23 61 2610

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 28 24 14 13 0 1 49 27 6048
2020 First official language - French 15 24 31 18 12 0 0 40 30 2543
2019 First official language - English 19 28 24 14 13 0 1 48 27 6111
2019 First official language - French 15 24 31 17 12 0 1 39 30 2454
2018 First official language - English 18 27 28 15 12 0 1 45 27 5097
2018 First official language - French 12 23 33 19 12 0 1 36 31 2132
2017 First official language - English 19 27 24 15 13 0 1 48 28 6093
2017 First official language - French 12 22 34 18 13 0 1 35 31 2609

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 30 19 8 7 0 2 65 15 6033
2020 First official language - French 20 29 27 13 8 0 1 50 22 2540
2019 First official language - English 29 32 20 9 8 0 2 62 17 6054
2019 First official language - French 17 30 27 13 10 0 2 49 24 2440
2018 First official language - English 25 31 23 11 7 0 2 57 19 5063
2018 First official language - French 14 27 30 16 10 0 1 42 27 2111
2017 First official language - English 27 31 20 10 8 1 3 60 19 6094
2017 First official language - French 14 26 31 16 11 0 2 41 28 2598

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 21 20 17 21 0 1 41 38 6032
2020 First official language - French 17 24 26 17 15 0 1 41 32 2539
2019 First official language - English 15 19 20 18 27 0 1 35 45 6087
2019 First official language - French 14 22 26 20 17 0 1 37 37 2441
2018 First official language - English 13 20 21 19 26 0 1 33 46 5077
2018 First official language - French 13 22 27 19 17 1 1 35 37 2125
2017 First official language - English 16 22 23 18 20 1 1 39 38 6103
2017 First official language - French 14 23 26 18 16 1 2 38 35 2605

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 22 14 10 11 0 3 65 21 6016
2020 First official language - French 37 24 17 9 8 0 4 65 17 2530
2019 First official language - English 41 23 14 8 11 0 4 66 19 6076
2019 First official language - French 37 24 17 8 7 1 6 65 16 2449
2018 First official language - English 39 23 16 8 9 0 4 65 18 5075
2018 First official language - French 34 25 19 7 6 0 8 65 14 2123
2017 First official language - English 40 24 14 8 6 1 7 70 15 6093
2017 First official language - French 32 27 18 8 5 1 10 66 14 2603

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 26 20 14 15 0 1 51 29 6035
2020 First official language - French 27 26 24 12 10 0 1 54 22 2544
2019 First official language - English 26 27 21 11 14 0 1 54 25 6087
2019 First official language - French 27 27 23 11 10 0 1 54 22 2446
2018 First official language - English 22 25 24 13 15 0 1 47 28 5085
2018 First official language - French 24 25 25 13 12 0 1 50 25 2123
2017 First official language - English 22 29 23 13 11 0 1 52 24 6084
2017 First official language - French 22 28 26 14 9 0 1 50 24 2606

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 23 19 11 15 0 5 53 27 6039
2020 First official language - French 24 24 25 13 10 0 4 50 24 2543

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 29 21 14 11 0 1 53 26 6029
2020 First official language - French 22 29 26 14 7 0 1 52 21 2535
2019 First official language - English 21 30 23 12 13 1 1 51 25 6086
2019 First official language - French 20 33 25 13 7 1 1 54 20 2449
2018 First official language - English 17 29 25 14 14 1 1 46 28 5085
2018 First official language - French 19 30 28 14 8 1 1 50 22 2130
2017 First official language - English 19 28 24 16 12 1 1 48 28 6080
2017 First official language - French 18 29 28 14 8 1 2 48 23 2600

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 27 24 16 15 1 1 45 31 6020
2020 First official language - French 17 25 25 19 12 0 1 43 32 2530
2019 First official language - English 17 28 24 15 14 0 1 46 30 6086
2019 First official language - French 17 29 26 16 9 1 1 48 26 2443
2018 First official language - English 15 27 25 16 16 0 1 42 32 5083
2018 First official language - French 15 28 29 18 9 1 1 44 27 2132
2017 First official language - English 16 29 24 17 14 1 1 45 31 6083
2017 First official language - French 16 26 28 18 12 1 1 42 30 2603

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 27 21 13 14 0 0 52 27 6021
2020 First official language - French 21 29 24 15 9 0 1 50 25 2530
2019 First official language - English 25 28 21 12 13 0 0 53 25 6069
2019 First official language - French 22 32 24 12 7 1 1 55 20 2445
2018 First official language - English 19 29 23 14 14 0 1 49 28 5065
2018 First official language - French 20 31 27 13 8 1 1 52 20 2130
2017 First official language - English 22 29 21 14 12 1 1 52 27 6084
2017 First official language - French 19 32 25 14 9 1 1 51 24 2602

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 23 17 12 16 0 1 56 28 6014
2020 First official language - French 28 24 17 14 15 0 1 53 30 2535
2019 First official language - English 30 25 18 11 15 0 1 56 26 6075
2019 First official language - French 28 26 21 12 12 1 1 54 25 2447

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 27 20 11 10 1 1 59 21 6027
2020 First official language - French 28 29 23 11 8 0 1 58 19 2538

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 30 21 12 11 0 1 56 23 6017
2020 First official language - French 25 27 25 13 9 0 1 53 22 2535
2019 First official language - English 28 31 22 10 9 0 1 59 19 6063
2019 First official language - French 24 31 25 12 7 1 1 56 19 2435
2018 First official language - English 23 33 22 12 10 0 1 56 22 5061
2018 First official language - French 22 29 26 13 9 1 1 52 22 2121
2017 First official language - English 25 32 21 12 9 1 2 58 21 6066
2017 First official language - French 20 30 25 14 8 1 2 51 23 2595

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 27 21 11 9 0 0 59 20 6012
2020 First official language - French 31 28 22 11 7 0 1 59 18 2517
2019 First official language - English 35 27 18 9 11 0 1 62 19 6071
2019 First official language - French 34 27 21 10 7 0 1 62 17 2438
2018 First official language - English 34 28 17 10 10 0 1 63 20 5054
2018 First official language - French 33 27 22 10 6 0 1 61 17 2122
2017 First official language - English 35 27 18 11 8 0 1 63 19 6109
2017 First official language - French 33 26 23 10 7 0 1 60 17 2609

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 31 17 7 5 0 1 70 13 6016
2020 First official language - French 31 33 21 8 6 0 1 65 14 2520

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 18 9 4 5 1 4 81 9 6028
2020 First official language - French 51 27 12 4 3 0 4 81 7 2518
2019 First official language - English 59 15 9 4 7 1 5 79 12 6050
2019 First official language - French 55 22 9 4 3 1 6 84 7 2436
2018 First official language - English 54 20 10 5 7 1 3 76 13 5059
2018 First official language - French 52 25 12 3 3 1 4 81 6 2130

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 16 10 6 9 1 1 75 15 6010
2020 First official language - French 59 17 9 6 6 0 2 78 12 2525
2019 First official language - English 51 19 12 7 9 1 1 71 17 6080
2019 First official language - French 56 18 11 6 6 0 2 76 13 2446
2018 First official language - English 44 20 14 8 11 1 1 66 20 5073
2018 First official language - French 47 21 14 7 7 1 2 71 15 2129
2017 First official language - English 48 21 12 8 8 1 1 71 17 6107
2017 First official language - French 48 22 13 8 7 0 2 72 15 2609

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 28 13 5 5 0 1 77 10 6008
2020 First official language - French 52 24 12 6 4 0 2 77 10 2522
2019 First official language - English 40 34 14 5 5 0 1 75 11 6054
2019 First official language - French 46 28 14 6 5 0 1 75 11 2442
2018 First official language - English 34 34 17 7 7 0 1 69 14 5083
2018 First official language - French 42 27 15 8 5 0 2 71 14 2123
2017 First official language - English 35 35 15 8 6 0 1 71 14 6103
2017 First official language - French 39 29 17 7 5 0 2 70 12 2606

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 21 12 8 11 0 0 68 20 6013
2020 First official language - French 53 20 13 6 7 0 2 74 13 2521
2019 First official language - English 41 23 15 8 11 0 1 65 20 6048
2019 First official language - French 53 22 10 7 6 0 2 76 13 2441
2018 First official language - English 32 26 17 10 14 0 1 58 25 5063
2018 First official language - French 48 21 14 8 8 0 2 70 16 2122
2017 First official language - English 38 26 15 10 11 0 1 64 21 6101
2017 First official language - French 45 23 14 9 7 0 2 70 16 2610

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 13 6 2 2 0 22 87 5 6015
2020 First official language - French 55 14 8 3 1 0 18 85 5 2523
2019 First official language - English 50 14 8 3 2 1 23 84 6 6021
2019 First official language - French 54 15 8 3 2 0 18 84 6 2431
2018 First official language - English 45 15 8 3 2 0 27 82 7 5030
2018 First official language - French 51 14 8 3 2 0 22 83 7 2109
2017 First official language - English 45 16 8 3 2 1 26 83 7 6097
2017 First official language - French 48 15 8 3 2 1 23 83 6 2601

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 25 10 4 3 1 2 83 7 6049
2020 First official language - French 66 18 7 3 1 0 4 88 5 2540
2019 First official language - English 56 24 10 3 3 1 4 84 6 6041
2019 First official language - French 67 17 7 2 1 0 5 89 4 2438
2018 First official language - English 52 24 12 3 3 0 5 81 6 5050
2018 First official language - French 64 19 7 2 1 0 7 89 3 2114
2017 First official language - English 53 25 9 3 2 1 6 84 6 6047
2017 First official language - French 59 20 8 2 2 1 8 87 4 2600

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 69 15 6 3 4 0 2 86 8 6062
2020 First official language - French 70 14 5 3 4 0 3 87 7 2545
2019 First official language - English 70 14 5 3 4 1 3 87 7 6065
2019 First official language - French 69 13 6 4 5 0 4 85 8 2442
2018 First official language - English 64 17 6 3 5 0 4 84 9 5072
2018 First official language - French 66 14 7 3 5 0 5 84 9 2123
2017 First official language - English 64 17 6 4 4 1 4 85 8 6110
2017 First official language - French 61 15 7 4 5 0 7 82 10 2612

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 30 14 6 3 0 1 77 9 6042
2020 First official language - French 49 27 14 5 2 0 2 78 8 2542
2019 First official language - English 50 30 12 4 3 0 2 81 6 6041
2019 First official language - French 53 27 13 3 1 0 2 82 5 2437
2018 First official language - English 45 31 14 4 3 0 2 78 8 5055
2018 First official language - French 51 26 14 5 2 0 2 79 7 2116
2017 First official language - English 46 32 13 4 3 0 2 80 7 6103
2017 First official language - French 48 29 15 4 2 0 3 79 6 2611

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 33 27 12 10 0 0 50 22 6048
2020 First official language - French 21 32 27 12 7 0 0 54 19 2535

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 26 34 20 11 0 0 35 31 6053
2020 First official language - French 9 27 38 19 6 0 0 37 25 2539
2019 First official language - English 10 26 34 18 11 0 0 37 29 6112
2019 First official language - French 10 26 41 16 6 0 0 36 23 2450
2018 First official language - English 7 23 37 19 13 0 0 31 32 5090
2018 First official language - French 8 24 42 20 6 0 0 32 27 2136
2017 First official language - English 7 22 38 19 13 1 0 29 32 6116
2017 First official language - French 7 21 43 19 9 0 0 28 29 2615

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 27 35 13 5 0 0 18 47 6023
2020 First official language - French 10 25 38 19 7 0 0 27 35 2536
2019 First official language - English 20 25 36 14 5 0 0 19 45 6039
2019 First official language - French 8 24 39 20 9 0 0 29 32 2432
2018 First official language - English 21 27 36 12 4 0 0 16 48 5054
2018 First official language - French 9 25 39 18 8 0 0 26 35 2122
2017 First official language - English 16 28 38 12 5 0 0 17 45 6097
2017 First official language - French 7 25 41 17 9 0 0 26 32 2602
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 37 20 1 46 54 6068
2020 First official language - French 49 38 13 1 44 56 2549

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 27 73 2701
2020 First official language - French 28 72 1244

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 18 15 12 17 2 6 53 31 6042
2020 First official language - French 28 16 17 12 16 1 11 49 31 2543
2019 First official language - English 26 15 17 13 23 1 4 43 38 5988
2019 First official language - French 25 14 16 13 21 1 8 44 38 2389
2018 First official language - English 26 14 14 13 28 1 5 42 43 5078
2018 First official language - French 27 15 17 14 19 1 9 46 36 2130

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 15 16 19 40 1 3 22 62 2707
2020 First official language - French 5 13 17 19 39 1 5 20 62 1245

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 4 12 12 19 51 1 1 16 72 2703
2020 First official language - French 4 11 15 22 46 1 2 15 70 1251
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