2020 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - PS

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	30	48	8	12	1	0	0	78	14	154
2020	PS-03	30	49	6	13	1	0	0	80	14	93
2020	PS-04	17	58	11	11	3	0	0	75	14	36
2019	PS	31	49	9	5	5	1	0	81	10	146
2019	PS-02	28	56	6	6	6	0	0	83	11	18
2019	PS-03	30	48	11	5	5	1	0	78	10	80
2019	PS-04	33	50	8	6	3	0	0	83	8	36
2018	PS	34	45	9	8	3	0	0	79	12	130
2018	PS-03	33	48	7	9	4	0	0	80	12	82
2018	PS-04	28	52	10	10	0	0	0	79	10	29
2017	PS	35	48	8	7	3	0	0	82	10	176
2017	PS-02	71	19	0	10	0	0	0	90	10	21
2017	PS-03	30	50	11	4	4	0	0	81	8	105
2017	PS-04	30	53	5	9	2	0	0	84	12	43
2014	PS	29	44	10	10	6	0	1	73	16	208
2014	PS-02	44	48	0	4	4	0	0	92	8	25
2014	PS-03	30	39	15	9	6	0	1	70	15	124
2014	PS-04	19	54	6	13	8	0	0	73	21	52

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	19	38	18	18	8	56	25	154
2020	PS-03	19	40	15	19	6	59	26	93
2020	PS-04	11	36	33	14	6	47	19	36
2019	PS	21	39	17	11	13	59	24	145
2019	PS-02	33	22	11	6	28	56	33	18
2019	PS-03	15	41	18	14	13	56	27	79
2019	PS-04	25	47	19	8	0	72	8	36
2018	PS	20	40	19	10	10	60	20	129
2018	PS-03	17	37	23	10	12	54	22	81
2018	PS-04	24	45	17	7	7	69	14	29
2017	PS	20	41	16	11	11	62	22	176
2017	PS-02	33	38	10	19	0	71	19	21
2017	PS-03	18	38	22	11	10	56	22	105
2017	PS-04	21	51	7	7	14	72	21	43

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	42	48	7	2	1	0	90	3	154
2020	PS-03	41	48	8	2	1	0	89	3	93
2020	PS-04	28	61	8	0	3	0	89	3	36
2019	PS	43	44	8	2	3	0	87	5	146
2019	PS-02	67	22	11	0	0	0	89	0	18
2019	PS-03	43	45	6	4	3	0	88	6	80
2019	PS-04	36	50	11	0	3	0	86	3	36
2018	PS	45	42	9	3	1	0	87	4	128
2018	PS-03	49	36	10	4	1	0	85	5	80
2018	PS-04	41	52	3	3	0	0	93	3	29
2017	PS	51	40	8	1	1	0	91	1	176
2017	PS-02	62	33	5	0	0	0	95	0	21
2017	PS-03	50	42	8	0	1	0	91	1	105
2017	PS-04	49	40	12	0	0	0	88	0	43
2014	PS	53	33	7	5	1	1	86	7	208
2014	PS-02	64	36	0	0	0	0	100	0	25
2014	PS-03	55	31	6	6	2	1	87	7	124
2014	PS-04	40	40	12	6	2	0	81	8	52

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	27	53	12	7	1	0	0	80	8	154
2020	PS-03	27	53	13	6	1	0	0	80	8	93
2020	PS-04	17	58	17	8	0	0	0	75	8	36
2019	PS	28	51	10	8	3	0	0	79	11	144
2019	PS-02	29	47	12	6	6	0	0	76	12	17
2019	PS-03	29	49	10	9	4	0	0	78	13	80
2019	PS-04	25	58	11	6	0	0	0	83	6	36
2018	PS	31	48	14	5	2	0	0	79	7	129
2018	PS-03	34	48	13	2	2	0	0	82	5	82
2018	PS-04	25	50	14	11	0	0	0	75	11	28
2017	PS	37	42	11	5	5	1	0	79	10	176
2017	PS-02	57	33	5	5	0	0	0	90	5	21
2017	PS-03	33	47	13	2	5	0	0	80	7	105
2017	PS-04	37	37	9	9	5	2	0	76	14	43
2014	PS	30	41	18	9	2	0	1	71	11	208
2014	PS-02	36	56	4	4	0	0	0	92	4	25
2014	PS-03	34	35	20	8	2	0	1	70	10	124
2014	PS-04	17	48	21	10	4	0	0	65	13	52

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	14	31	27	18	10	0	0	45	28	153
2020	PS-03	14	33	23	20	10	0	0	47	30	93
2020	PS-04	6	26	49	17	3	0	0	31	20	35
2019	PS	10	32	23	22	13	1	0	41	35	146
2019	PS-02	11	44	0	28	17	0	0	56	44	18
2019	PS-03	6	25	26	28	14	1	0	32	42	80
2019	PS-04	8	44	28	14	6	0	0	53	19	36
2018	PS	13	28	26	16	16	1	0	42	32	128
2018	PS-03	11	28	25	16	19	1	0	40	35	81
2018	PS-04	14	32	29	18	7	0	0	46	25	28
2017	PS	16	27	25	15	15	2	0	44	31	176
2017	PS-02	24	38	10	19	10	0	0	62	29	21
2017	PS-03	17	20	29	17	14	3	0	38	32	105
2017	PS-04	9	42	26	9	14	0	0	51	23	43
2014	PS	13	28	21	16	20	0	1	42	37	208
2014	PS-02	24	28	24	16	8	0	0	52	24	25
2014	PS-03	13	26	20	13	24	0	2	40	39	124
2014	PS-04	6	33	23	23	15	0	0	38	38	52

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	14	36	25	19	7	0	0	49	26	152
2020	PS-03	15	39	17	25	4	0	0	54	29	93
2020	PS-04	6	26	50	15	3	0	0	32	18	34
2019	PS	11	30	31	16	12	0	0	41	28	146
2019	PS-02	22	22	17	17	22	0	0	44	39	18
2019	PS-03	6	30	31	21	11	0	0	36	33	80
2019	PS-04	8	39	39	8	6	0	0	47	14	36
2018	PS	12	38	23	13	13	0	0	50	27	128
2018	PS-03	10	41	22	10	17	0	0	51	27	81
2018	PS-04	14	36	29	18	4	0	0	50	21	28
2017	PS	16	34	22	16	12	1	0	50	28	176
2017	PS-02	33	33	14	10	10	0	0	67	19	21
2017	PS-03	14	32	23	16	12	2	0	48	29	105
2017	PS-04	12	40	23	16	9	0	0	51	26	43
2014	PS	10	30	23	19	17	0	1	40	36	208
2014	PS-02	24	36	16	16	8	0	0	60	24	25
2014	PS-03	9	29	25	18	18	0	1	38	37	124
2014	PS-04	8	27	21	23	19	2	0	35	43	52

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	12	33	26	12	10	5	1	49	24	153
2020	PS-03	13	37	25	12	6	5	2	53	20	93
2020	PS-04	9	31	29	20	6	6	0	42	27	35
2019	PS	17	23	25	14	14	8	0	43	31	145
2019	PS-02	33	11	11	17	28	0	0	44	44	18
2019	PS-03	11	26	25	14	13	11	0	42	30	80
2019	PS-04	14	26	31	17	9	3	0	41	26	35
2018	PS	14	26	27	13	16	4	1	42	30	128
2018	PS-03	15	23	25	14	16	6	1	41	32	81
2018	PS-04	14	29	25	14	18	0	0	43	32	28
2017	PS	18	26	22	17	11	6	1	47	30	175
2017	PS-02	33	19	14	19	14	0	0	52	33	21
2017	PS-03	19	28	19	14	10	9	1	52	27	105
2017	PS-04	10	29	31	19	9	2	0	39	29	42
2014	PS	15	23	19	15	18	9	1	42	37	208
2014	PS-02	20	32	8	20	16	4	0	54	37	25
2014	PS-03	16	21	20	13	20	9	1	41	37	124
2014	PS-04	12	23	19	15	19	12	0	39	39	52

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	48	35	8	5	0	1	3	87	5	153
2020	PS-03	48	35	7	7	0	1	3	86	7	92
2020	PS-04	44	44	6	0	0	0	6	94	0	36
2019	PS	43	35	14	2	4	1	1	79	6	145
2019	PS-02	61	11	6	6	11	0	6	76	18	18
2019	PS-03	31	38	23	3	5	1	0	70	8	80
2019	PS-04	56	42	3	0	0	0	0	97	0	36

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	37	37	8	8	8	1	0	75	17	153
2020	PS-03	36	38	7	11	7	2	0	76	18	92
2020	PS-04	31	44	17	3	6	0	0	75	8	36
2019	PS	33	39	14	8	6	0	0	72	14	145
2019	PS-02	50	17	17	6	11	0	0	67	17	18
2019	PS-03	29	40	16	9	6	0	0	69	15	80
2019	PS-04	31	53	8	8	0	0	0	83	8	36
2018	PS	43	38	9	6	5	0	0	80	11	128
2018	PS-03	41	37	10	6	6	0	0	78	12	82
2018	PS-04	46	39	7	4	4	0	0	86	7	28
2017	PS	46	37	6	7	3	1	1	84	10	175
2017	PS-02	67	19	5	5	5	0	0	86	10	21
2017	PS-03	43	38	7	8	2	2	1	83	10	104
2017	PS-04	46	44	5	2	2	0	0	91	5	43
2014	PS	41	37	8	9	5	0	1	78	14	208
2014	PS-02	52	28	8	8	4	0	0	80	12	25
2014	PS-03	44	37	6	9	3	0	1	82	13	124
2014	PS-04	27	40	13	12	8	0	0	67	19	52

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	38	30	13	11	5	0	3	70	17	154
2020	PS-03	38	31	13	10	6	0	2	70	16	93
2020	PS-04	28	36	11	17	3	0	6	68	21	36
2019	PS	31	37	18	10	3	0	1	69	13	145
2019	PS-02	44	33	11	6	6	0	0	78	11	18
2019	PS-03	28	31	24	14	4	0	0	59	18	80
2019	PS-04	31	53	6	6	3	0	3	86	9	36
2018	PS	35	39	14	6	6	0	0	74	12	127
2018	PS-03	35	38	12	6	9	0	0	73	15	81
2018	PS-04	36	39	21	4	0	0	0	75	4	28
2017	PS	52	24	13	7	3	1	1	77	10	175
2017	PS-02	81	5	10	5	0	0	0	86	5	21
2017	PS-03	47	27	13	8	4	1	0	75	12	104
2017	PS-04	51	28	14	2	5	0	0	79	7	43
2014	PS	42	29	13	9	6	1	1	72	15	208
2014	PS-02	56	24	0	12	8	0	0	80	20	25
2014	PS-03	43	29	13	9	4	2	1	73	13	124
2014	PS-04	29	33	21	8	10	0	0	62	17	52

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	18	31	18	16	9	10	0	53	27	154
2020	PS-03	16	29	22	15	5	13	0	52	23	93
2020	PS-04	11	44	11	19	8	6	0	59	29	36
2019	PS	15	32	24	10	11	8	0	51	22	145
2019	PS-02	28	17	11	17	22	6	0	47	41	18
2019	PS-03	10	35	24	10	9	13	0	51	21	80
2019	PS-04	17	40	31	6	6	0	0	57	11	35
2018	PS	15	35	19	11	9	11	0	56	22	130
2018	PS-03	10	35	20	12	11	12	0	51	26	82
2018	PS-04	24	45	17	7	7	0	0	69	14	29
2017	PS	18	36	14	9	11	13	0	62	22	175
2017	PS-02	33	38	0	0	14	14	0	83	17	21
2017	PS-03	13	33	18	10	10	16	0	56	23	105
2017	PS-04	26	38	12	10	9	5	0	68	20	42
2014	PS	18	34	19	11	9	9	1	56	22	208
2014	PS-02	36	36	8	8	8	4	0	75	17	25
2014	PS-03	16	30	22	9	12	10	1	51	24	124
2014	PS-04	12	44	17	15	4	8	0	60	21	52

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	14	25	22	21	14	5	0	41	36	154
2020	PS-03	12	26	24	23	10	6	0	40	34	93
2020	PS-04	8	33	22	25	8	3	0	43	34	36
2019	PS	15	28	25	15	12	5	0	46	28	145
2019	PS-02	22	17	11	11	28	11	0	44	44	18
2019	PS-03	9	33	26	15	11	6	0	44	28	80
2019	PS-04	20	31	31	14	3	0	0	51	17	35
2018	PS	12	33	22	14	14	5	0	47	29	130
2018	PS-03	11	29	23	15	17	5	0	42	33	82
2018	PS-04	17	48	17	7	10	0	0	66	17	29
2017	PS	15	27	22	19	12	5	0	45	32	176
2017	PS-02	29	19	14	10	14	14	0	56	28	21
2017	PS-03	11	25	25	22	11	6	0	38	35	105
2017	PS-04	19	37	19	19	7	0	0	56	26	43
2014	PS	10	31	27	13	15	4	1	43	29	208
2014	PS-02	24	40	12	8	12	4	0	67	21	25
2014	PS-03	6	27	31	13	17	6	1	35	32	124
2014	PS-04	10	37	27	13	13	0	0	46	27	52

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	9	25	27	19	14	6	0	37	35	154
2020	PS-03	8	28	27	19	12	6	0	38	33	93
2020	PS-04	3	25	33	28	6	6	0	29	35	36
2019	PS	10	23	29	17	14	7	0	36	33	144
2019	PS-02	28	17	11	6	28	11	0	50	38	18
2019	PS-03	5	25	29	16	15	10	0	33	35	80
2019	PS-04	15	21	41	21	3	0	0	35	24	34
2018	PS	8	30	23	15	15	9	0	42	33	130
2018	PS-03	7	23	27	15	17	11	0	34	36	82
2018	PS-04	10	55	10	14	7	3	0	68	21	29
2017	PS	11	28	20	22	11	7	0	43	35	176
2017	PS-02	19	24	14	19	14	10	0	47	37	21
2017	PS-03	8	28	22	23	11	9	0	39	38	105
2017	PS-04	19	33	19	23	7	0	0	51	30	43
2014	PS	9	25	19	22	18	6	1	36	43	208
2014	PS-02	16	36	12	16	16	4	0	54	33	25
2014	PS-03	7	21	23	20	18	9	2	32	42	124
2014	PS-04	6	31	17	29	17	0	0	37	46	52

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	12	30	16	19	18	5	0	45	39	154
2020	PS-03	13	33	13	20	15	5	0	49	38	93
2020	PS-04	3	28	22	28	14	6	0	32	44	36
2019	PS	6	36	22	16	17	3	0	43	34	143
2019	PS-02	11	28	22	11	22	6	0	41	35	18
2019	PS-03	3	38	21	19	15	5	0	42	36	80
2019	PS-04	9	39	21	15	15	0	0	48	30	33
2018	PS	10	26	19	22	18	5	0	38	41	130
2018	PS-03	9	23	21	23	20	5	0	33	45	82
2018	PS-04	10	45	14	17	10	3	0	57	29	29
2017	PS	15	30	20	17	14	4	0	47	32	175
2017	PS-02	29	24	5	14	19	10	0	58	37	21
2017	PS-03	10	29	22	22	13	5	0	40	37	105
2017	PS-04	26	36	21	7	10	0	0	62	17	42
2014	PS	8	33	18	20	18	2	1	42	39	208
2014	PS-02	20	16	0	40	20	4	0	38	62	25
2014	PS-03	6	31	21	18	17	3	2	40	38	124
2014	PS-04	6	44	15	19	15	0	0	50	35	52

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	12	35	18	25	10	0	47	35	154
2020	PS-03	9	38	13	31	10	0	46	41	93
2020	PS-04	8	36	28	19	8	0	44	28	36
2019	PS	16	39	15	17	14	0	54	30	145
2019	PS-02	33	22	6	11	28	0	56	39	18
2019	PS-03	13	34	20	20	14	0	46	34	80
2019	PS-04	14	63	9	11	3	0	77	14	35
2018	PS	20	32	17	20	12	0	52	32	130
2018	PS-03	18	28	20	20	15	0	46	34	82
2018	PS-04	21	31	17	24	7	0	52	31	29
2017	PS	17	36	19	16	12	0	53	28	176
2017	PS-02	43	29	5	14	10	0	71	24	21
2017	PS-03	13	35	23	16	12	0	49	29	105
2017	PS-04	14	40	19	16	12	0	54	28	43
2014	PS	11	34	15	25	16	1	45	40	208
2014	PS-02	16	52	8	16	8	0	68	24	25
2014	PS-03	12	30	15	28	15	1	42	43	124
2014	PS-04	6	33	17	23	21	0	38	44	52

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	27	47	15	6	3	1	75	10	154
2020	PS-03	25	48	16	8	3	0	73	11	93
2020	PS-04	25	53	17	3	3	0	78	6	36
2019	PS	26	47	13	8	5	0	73	14	146
2019	PS-02	22	39	17	17	6	0	61	22	18
2019	PS-03	23	53	13	6	6	0	75	13	80
2019	PS-04	36	44	14	6	0	0	81	6	36
2018	PS	32	49	9	8	2	0	82	9	130
2018	PS-03	30	55	10	4	1	0	85	5	82
2018	PS-04	41	34	10	10	3	0	76	14	29
2017	PS	33	43	11	11	2	0	76	13	176
2017	PS-02	52	29	5	10	5	0	81	14	21
2017	PS-03	29	46	14	10	2	0	74	11	105
2017	PS-04	37	44	7	12	0	0	81	12	43

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	30	39	18	8	5	0	1	69	13	153
2020	PS-03	28	45	15	7	5	0	0	73	12	92
2020	PS-04	22	33	25	17	3	0	0	56	19	36
2019	PS	28	39	14	8	9	0	1	68	17	145
2019	PS-02	56	22	6	6	11	0	0	78	17	18
2019	PS-03	18	41	18	11	13	0	0	59	24	80
2019	PS-04	36	44	14	0	3	0	3	83	3	36
2018	PS	34	38	16	7	5	0	0	72	12	128
2018	PS-03	30	37	21	6	6	0	0	67	12	82
2018	PS-04	39	46	7	7	0	0	0	86	7	28
2017	PS	35	38	11	9	6	1	0	74	15	176
2017	PS-02	62	24	0	5	5	5	0	90	10	21
2017	PS-03	27	44	12	10	7	1	0	71	16	105
2017	PS-04	46	26	16	7	5	0	0	72	12	43
2014	PS	30	40	9	11	9	0	1	70	20	208
2014	PS-02	52	32	8	0	8	0	0	84	8	25
2014	PS-03	31	37	12	10	9	0	1	69	19	124
2014	PS-04	17	46	6	19	12	0	0	63	31	52

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	27	49	11	10	4	0	76	14	152
2020	PS-03	31	51	9	8	2	0	81	10	91
2020	PS-04	17	50	17	14	3	0	67	17	36
2019	PS	19	54	8	14	6	0	73	19	145
2019	PS-02	17	50	0	22	11	0	67	33	18
2019	PS-03	15	56	10	13	6	0	71	19	80
2019	PS-04	26	57	6	9	3	0	83	11	35
2018	PS	15	55	9	15	6	0	70	21	130
2018	PS-03	15	57	7	16	5	0	72	21	82
2018	PS-04	21	41	10	14	14	0	62	28	29
2017	PS	19	46	10	13	11	0	66	24	175
2017	PS-02	45	35	5	5	10	0	80	15	20
2017	PS-03	15	45	10	19	11	0	60	30	105
2017	PS-04	21	51	16	5	7	0	72	12	43
2014	PS	9	28	11	26	25	1	38	51	208
2014	PS-02	4	48	8	20	20	0	52	40	25
2014	PS-03	8	27	12	27	26	1	35	53	124
2014	PS-04	12	25	10	27	27	0	37	54	52

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	40	33	16	7	4	1	73	11	153
2020	PS-03	37	37	14	5	5	1	75	11	92
2020	PS-04	39	28	19	11	3	0	67	14	36

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	15	36	25	13	10	1	1	52	23	154
2020	PS-03	12	40	26	12	10	1	0	52	22	93
2020	PS-04	11	39	28	14	8	0	0	50	22	36
2019	PS	11	38	26	12	11	2	0	50	24	145
2019	PS-02	29	18	18	18	18	0	0	47	35	17
2019	PS-03	6	39	30	13	9	4	0	47	22	80
2019	PS-04	8	50	19	14	8	0	0	58	22	36
2018	PS	9	35	25	16	14	1	1	45	30	130
2018	PS-03	9	33	27	15	15	1	1	43	30	82
2018	PS-04	3	38	21	17	21	0	0	41	38	29
2017	PS	18	32	17	19	11	2	1	51	31	176
2017	PS-02	38	29	5	24	0	5	0	70	25	21
2017	PS-03	13	30	23	16	14	3	1	45	32	105
2017	PS-04	23	37	9	23	7	0	0	61	30	43
2014	PS	9	21	16	21	30	3	1	31	53	208
2014	PS-02	20	16	20	16	20	4	4	39	39	25
2014	PS-03	6	19	17	24	30	4	1	26	56	124
2014	PS-04	6	27	15	19	33	0	0	33	52	52

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	17	36	14	12	15	3	3	56	29	154
2020	PS-03	12	42	16	9	13	5	3	59	24	93
2020	PS-04	17	31	14	19	19	0	0	47	39	36
2019	PS	16	40	15	10	16	2	1	58	27	146
2019	PS-02	17	33	17	6	28	0	0	50	33	18
2019	PS-03	11	38	16	13	18	4	1	51	32	80
2019	PS-04	22	53	14	8	3	0	0	75	11	36
2018	PS	17	28	15	15	21	2	2	47	38	130
2018	PS-03	15	27	20	12	22	2	2	44	36	82
2018	PS-04	21	34	3	31	10	0	0	55	41	29
2017	PS	23	27	19	10	15	5	1	53	27	176
2017	PS-02	24	33	19	10	14	0	0	57	24	21
2017	PS-03	20	26	19	13	12	8	2	51	28	105
2017	PS-04	33	28	19	5	16	0	0	61	21	43
2014	PS	11	27	18	18	19	2	4	41	39	208
2014	PS-02	16	40	12	16	12	4	0	58	29	25
2014	PS-03	9	24	21	17	20	3	5	36	41	124
2014	PS-04	13	33	15	17	17	0	4	48	36	52

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	42	26	17	7	6	2	70	13	154
2020	PS-03	44	22	19	6	5	3	68	12	93
2020	PS-04	36	33	11	11	8	0	69	19	36
2019	PS	35	33	20	5	5	1	69	11	146
2019	PS-02	50	22	17	6	6	0	72	11	18
2019	PS-03	33	35	23	5	3	3	69	8	80
2019	PS-04	33	31	22	6	8	0	64	14	36

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	36	35	16	8	4	0	1	72	12	154
2020	PS-03	34	38	16	10	1	0	1	73	11	93
2020	PS-04	33	36	19	6	6	0	0	69	11	36
2019	PS	39	26	21	4	8	1	1	66	12	145
2019	PS-02	33	17	28	0	17	6	0	53	18	18
2019	PS-03	35	25	22	6	8	1	3	63	14	79
2019	PS-04	53	22	19	3	3	0	0	75	6	36

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	71	11	7	2	3	3	2	87	6	153
2020	PS-03	73	9	8	1	3	5	1	87	5	93
2020	PS-04	77	17	3	0	3	0	0	94	3	35
2019	PS	73	8	6	2	2	5	4	89	5	144
2019	PS-02	78	17	6	0	0	0	0	94	0	18
2019	PS-03	71	5	6	4	1	8	5	87	6	79
2019	PS-04	75	11	6	0	0	3	6	94	0	36

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	67	21	4	0	3	1	4	93	3	154
2020	PS-03	68	20	4	0	3	1	3	92	3	93
2020	PS-04	69	25	3	0	3	0	0	94	3	36
2019	PS	74	6	7	1	2	3	7	89	3	144
2019	PS-02	78	22	0	0	0	0	0	100	0	18
2019	PS-03	71	5	8	1	3	5	8	87	4	79
2019	PS-04	83	0	6	0	0	0	11	94	0	36

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	13	44	16	21	7	0	0	57	27	153
2020	PS-03	13	43	15	22	7	0	0	57	28	92
2020	PS-04	8	53	14	22	3	0	0	61	25	36
2019	PS	13	39	21	15	11	1	0	52	27	145
2019	PS-02	11	28	17	17	22	6	0	41	41	18
2019	PS-03	11	40	19	16	13	1	0	52	29	80
2019	PS-04	17	43	26	11	3	0	0	60	14	35
2018	PS	15	36	20	16	13	0	0	51	29	130
2018	PS-03	16	26	24	21	13	0	0	41	34	82
2018	PS-04	14	55	17	0	14	0	0	69	14	29
2017	PS	23	36	11	16	13	0	1	59	29	176
2017	PS-02	38	43	14	5	0	0	0	81	5	21
2017	PS-03	18	31	13	20	16	0	1	50	37	105
2017	PS-04	26	47	7	9	12	0	0	72	21	43
2014	PS	6	32	12	30	19	0	1	39	49	207
2014	PS-02	16	36	4	36	8	0	0	52	44	25
2014	PS-03	4	26	13	34	22	0	1	30	57	123
2014	PS-04	6	42	17	21	13	0	0	48	35	52

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	16	36	27	11	10	0	0	52	21	154
2020	PS-03	13	35	30	12	10	0	0	48	22	93
2020	PS-04	11	50	22	8	8	0	0	61	17	36
2019	PS	16	37	26	10	10	1	0	54	20	145
2019	PS-02	17	17	33	17	11	6	0	35	29	18
2019	PS-03	13	33	29	10	14	1	0	46	24	79
2019	PS-04	19	58	17	6	0	0	0	78	6	36
2018	PS	15	41	16	17	11	0	0	56	28	130
2018	PS-03	16	32	20	20	13	0	0	48	33	82
2018	PS-04	14	59	17	10	0	0	0	72	10	29
2017	PS	20	35	16	14	14	0	0	56	28	176
2017	PS-02	29	48	5	10	10	0	0	76	19	21
2017	PS-03	15	28	22	17	18	0	0	43	35	105
2017	PS-04	28	47	9	7	9	0	0	74	16	43
2014	PS	9	32	21	17	20	0	1	42	37	208
2014	PS-02	16	36	16	20	8	4	0	54	29	25
2014	PS-03	6	29	24	17	24	0	1	36	40	124
2014	PS-04	12	38	19	13	17	0	0	50	31	52

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	15	39	22	21	3	0	0	54	24	154
2020	PS-03	14	45	19	18	3	0	0	59	22	93
2020	PS-04	8	31	28	31	3	0	0	39	33	36
2019	PS	15	41	19	16	9	0	1	56	25	143
2019	PS-02	17	39	28	6	11	0	0	56	17	18
2019	PS-03	9	40	19	23	8	0	1	49	31	78
2019	PS-04	23	46	14	11	6	0	0	69	17	35
2018	PS	17	37	25	11	11	0	0	54	22	130
2018	PS-03	16	41	23	6	13	0	0	57	20	82
2018	PS-04	21	34	24	14	7	0	0	55	21	29
2017	PS	20	37	18	15	10	0	0	57	25	175
2017	PS-02	38	24	10	24	5	0	0	62	29	21
2017	PS-03	15	34	23	17	11	0	0	49	28	104
2017	PS-04	23	47	14	9	7	0	0	70	16	43
2014	PS	10	35	20	20	14	0	1	45	35	208
2014	PS-02	28	24	12	32	4	0	0	52	36	25
2014	PS-03	6	34	22	21	15	1	1	41	37	124
2014	PS-04	10	38	21	15	15	0	0	48	31	52

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	9	38	23	21	6	2	48	28	154
2020	PS-03	8	34	27	24	4	3	43	29	93
2020	PS-04	3	56	17	22	3	0	58	25	36
2019	PS	12	37	25	17	8	2	49	25	145
2019	PS-02	24	29	18	18	12	0	53	29	17
2019	PS-03	5	34	28	21	9	4	40	31	80
2019	PS-04	19	47	25	8	0	0	67	8	36
2018	PS	10	32	27	14	12	5	44	27	130
2018	PS-03	9	26	32	15	15	5	36	31	82
2018	PS-04	14	55	21	7	3	0	69	10	29
2017	PS	15	33	18	15	14	5	50	31	176
2017	PS-02	38	24	19	10	5	5	65	15	21
2017	PS-03	9	27	20	20	18	7	38	41	105
2017	PS-04	19	49	14	5	12	2	69	17	43

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	32	37	10	11	8	1	70	20	154
2020	PS-03	33	40	10	10	5	2	75	15	93
2020	PS-04	22	39	14	11	14	0	61	25	36
2019	PS	26	44	12	11	6	1	70	17	145
2019	PS-02	33	44	11	0	11	0	78	11	18
2019	PS-03	22	44	14	13	6	1	67	19	79
2019	PS-04	28	47	11	11	3	0	75	14	36
2018	PS	28	41	16	8	7	0	69	15	130
2018	PS-03	29	37	20	10	5	0	66	15	82
2018	PS-04	17	59	10	7	7	0	76	14	29
2017	PS	31	39	13	10	7	0	70	17	176
2017	PS-02	62	29	0	10	0	0	90	10	21
2017	PS-03	26	43	13	11	7	0	69	18	105
2017	PS-04	30	37	19	7	7	0	68	14	43
2014	PS	19	33	21	16	10	1	53	26	208
2014	PS-02	32	24	20	12	12	0	56	24	25
2014	PS-03	17	35	23	15	9	2	53	24	124
2014	PS-04	17	35	15	17	13	2	53	31	52

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	27	30	21	15	8	0	56	23	154
2020	PS-03	30	33	20	13	3	0	63	16	93
2020	PS-04	25	14	22	19	19	0	39	39	36
2019	PS	16	29	26	17	11	1	45	28	145
2019	PS-02	6	33	22	22	11	6	41	35	18
2019	PS-03	23	33	23	13	9	0	56	22	79
2019	PS-04	6	25	31	22	17	0	31	39	36
2018	PS	24	24	27	13	12	0	48	25	130
2018	PS-03	32	22	23	15	9	0	54	23	82
2018	PS-04	7	34	38	3	17	0	41	21	29
2017	PS	23	30	23	15	9	1	53	24	176
2017	PS-02	33	19	10	24	10	5	55	35	21
2017	PS-03	27	35	23	10	5	0	62	15	105
2017	PS-04	9	26	30	21	14	0	35	35	43
2014	PS	20	37	20	11	11	1	58	22	208
2014	PS-02	4	52	36	8	0	0	56	8	25
2014	PS-03	25	39	17	8	11	1	64	19	124
2014	PS-04	17	29	17	21	15	0	46	37	52

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	56	44	154
2020	PS-03	62	38	93
2020	PS-04	42	58	36

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	37	29	6	7	8	4	10	76	17	153
2020	PS-03	39	33	7	5	7	3	7	80	13	92
2020	PS-04	36	31	8	3	8	3	11	77	13	36

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	PS	15	53	32	154
2020	PS-03	12	61	27	93
2020	PS-04	22	36	42	36
2019	PS	16	55	29	146
2019	PS-02	17	39	44	18
2019	PS-03	19	60	21	80
2019	PS-04	11	53	36	36
2018	PS	19	51	29	129
2018	PS-03	18	56	26	82
2018	PS-04	18	50	32	28
2017	PS	14	62	25	175
2017	PS-02	14	62	24	21
2017	PS-03	10	66	25	105
2017	PS-04	21	51	28	43
2014	PS	16	46	39	208
2014	PS-02	8	44	48	25
2014	PS-03	13	46	40	124
2014	PS-04	25	42	33	52

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	PS	26	17	22	22	4	9	23
2020	PS-03	45	0	27	18	0	9	11
2019	PS	17	25	13	38	4	4	24
2019	PS-03	20	20	20	33	0	7	15
2018	PS	36	16	8	28	0	12	25
2018	PS-03	33	20	0	27	0	20	15
2017	PS	33	13	13	29	0	13	24
2017	PS-03	40	0	10	50	0	0	10
2014	PS	24	12	18	42	9999	3	33
2014	PS-03	18	12	29	41	9999	0	17
2014	PS-04	31	15	8	38	9999	8	13

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	35	50	10	3	3	0	0	85	5	153
2020	PS-03	29	54	11	3	2	0	0	84	5	92
2020	PS-04	33	56	8	0	3	0	0	89	3	36
2019	PS	34	50	8	2	5	0	0	85	7	145
2019	PS-02	44	39	6	6	6	0	0	83	11	18
2019	PS-03	30	57	8	3	3	0	0	87	5	79
2019	PS-04	36	50	11	0	3	0	0	86	3	36
2018	PS	33	51	12	2	2	0	0	84	5	130
2018	PS-03	32	51	11	2	4	0	0	83	6	82
2018	PS-04	38	48	10	3	0	0	0	86	3	29
2017	PS	38	43	12	5	2	0	1	81	7	176
2017	PS-02	52	29	10	10	0	0	0	81	10	21
2017	PS-03	33	45	14	4	3	0	1	79	7	105
2017	PS-04	44	44	9	2	0	0	0	88	2	43
2014	PS	27	46	13	9	5	0	1	74	13	208
2014	PS-02	16	68	8	8	0	0	0	84	8	25
2014	PS-03	29	39	16	9	6	0	1	69	15	124
2014	PS-04	25	54	8	6	6	2	0	80	12	52

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	21	45	18	10	4	2	0	67	15	154
2020	PS-03	17	51	17	11	2	2	0	69	13	93
2020	PS-04	22	44	25	8	0	0	0	67	8	36
2019	PS	16	50	20	9	6	0	0	66	14	145
2019	PS-02	22	50	17	0	11	0	0	72	11	18
2019	PS-03	13	44	22	16	5	0	0	57	22	79
2019	PS-04	14	64	22	0	0	0	0	78	0	36
2018	PS	16	52	17	9	5	1	0	68	15	130
2018	PS-03	17	48	16	12	6	1	0	65	19	82
2018	PS-04	14	62	14	7	3	0	0	76	10	29
2017	PS	25	41	16	10	5	2	0	68	16	176
2017	PS-02	48	29	5	14	5	0	0	76	19	21
2017	PS-03	17	42	20	10	7	4	0	61	18	105
2017	PS-04	35	44	12	7	2	0	0	79	9	43
2014	PS	15	43	20	13	8	0	1	58	21	208
2014	PS-02	28	44	4	12	12	0	0	72	24	25
2014	PS-03	10	44	20	15	9	1	1	55	24	124
2014	PS-04	19	38	29	10	4	0	0	58	13	52

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	7	32	34	22	4	0	1	26	40	154
2020	PS-03	5	29	37	23	5	0	1	28	35	93
2020	PS-04	6	53	28	14	0	0	0	14	58	36
2019	PS	7	39	40	12	1	1	0	13	46	145
2019	PS-02	18	35	24	12	0	12	0	13	60	17
2019	PS-03	8	34	44	15	0	0	0	15	41	80
2019	PS-04	3	50	39	8	0	0	0	8	53	36
2018	PS	12	32	28	21	5	0	1	26	45	130
2018	PS-03	12	32	26	23	6	0	1	30	44	82
2018	PS-04	7	45	34	10	3	0	0	14	52	29
2017	PS	9	32	36	14	6	2	1	20	43	176
2017	PS-02	0	29	48	10	10	5	0	20	30	21
2017	PS-03	9	32	32	18	7	1	1	25	42	105
2017	PS-04	9	37	39	7	2	2	2	10	49	43
2014	PS	9	30	41	13	5	0	1	18	40	207
2014	PS-02	12	40	20	16	8	4	0	25	54	25
2014	PS-03	9	23	47	13	7	0	2	20	32	124
2014	PS-04	10	39	37	14	0	0	0	14	49	51

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	10	23	37	18	9	2	1	28	34	154
2020	PS-03	10	19	33	24	10	3	1	35	30	93
2020	PS-04	3	28	58	8	3	0	0	11	31	36
2019	PS	11	31	37	15	5	1	0	20	43	144
2019	PS-02	18	29	29	12	6	6	0	19	50	17
2019	PS-03	13	25	42	16	4	0	0	20	38	79
2019	PS-04	8	42	31	11	6	3	0	17	51	36
2018	PS	13	23	37	23	3	0	1	26	36	130
2018	PS-03	10	27	32	26	5	0	1	31	37	82
2018	PS-04	24	17	45	14	0	0	0	14	41	29
2017	PS	12	26	31	21	6	2	1	28	40	175
2017	PS-02	14	14	24	38	5	5	0	45	30	21
2017	PS-03	12	23	31	22	8	3	2	31	36	104
2017	PS-04	9	39	40	9	2	0	0	12	49	43
2014	PS	11	30	38	10	7	2	1	18	43	208
2014	PS-02	16	24	48	4	4	4	0	8	42	25
2014	PS-03	10	26	35	15	9	2	2	26	38	124
2014	PS-04	12	38	44	4	2	0	0	6	50	52

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	14	33	28	14	8	1	2	23	48	154
2020	PS-03	12	25	34	16	9	1	3	26	38	93
2020	PS-04	17	61	14	6	3	0	0	8	78	36
2019	PS	14	32	26	19	7	1	1	27	47	146
2019	PS-02	11	22	28	17	11	6	6	31	38	18
2019	PS-03	13	24	31	25	6	0	1	32	37	80
2019	PS-04	17	56	17	8	3	0	0	11	72	36
2018	PS	13	25	33	13	13	1	2	27	39	129
2018	PS-03	12	22	31	14	17	1	2	32	36	81
2018	PS-04	10	31	45	14	0	0	0	14	41	29
2017	PS	13	26	27	19	9	5	2	30	41	175
2017	PS-02	10	19	10	29	14	14	5	53	35	21
2017	PS-03	10	22	28	23	11	4	2	36	34	105
2017	PS-04	17	38	33	10	0	2	0	10	56	42
2014	PS	20	28	25	13	7	2	5	22	52	208
2014	PS-02	8	44	20	20	8	0	0	28	52	25
2014	PS-03	20	20	27	13	9	3	7	25	45	124
2014	PS-04	23	38	23	10	2	0	4	12	64	52

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	6	17	35	31	9	1	1	41	23	153
2020	PS-03	8	10	38	36	8	1	0	44	18	92
2020	PS-04	0	36	36	17	11	0	0	28	36	36
2019	PS	10	23	38	20	8	0	0	28	34	143
2019	PS-02	12	12	24	35	18	0	0	53	24	17
2019	PS-03	11	19	38	25	6	0	0	32	30	79
2019	PS-04	9	40	43	6	3	0	0	9	49	35
2018	PS	12	22	38	16	10	1	0	27	35	129
2018	PS-03	12	18	44	13	11	1	0	25	31	82
2018	PS-04	11	36	32	18	4	0	0	21	46	28
2017	PS	5	21	42	22	10	1	0	32	26	175
2017	PS-02	0	10	33	29	24	5	0	55	10	21
2017	PS-03	7	18	41	25	10	0	0	34	25	105
2017	PS-04	5	33	44	14	5	0	0	19	37	43
2014	PS	10	21	45	16	7	0	1	23	31	207
2014	PS-02	0	8	60	20	8	4	0	29	8	25
2014	PS-03	10	19	42	18	8	0	2	27	30	123
2014	PS-04	12	29	48	8	4	0	0	12	40	52

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	23	27	31	11	7	1	1	19	50	154
2020	PS-03	17	24	33	14	9	1	2	23	42	93
2020	PS-04	33	39	19	3	6	0	0	8	72	36
2019	PS	31	30	26	10	2	1	1	12	62	145
2019	PS-02	44	22	11	11	0	6	6	13	75	18
2019	PS-03	29	25	32	10	3	1	0	13	55	79
2019	PS-04	36	47	11	6	0	0	0	6	83	36
2018	PS	41	25	26	7	2	0	0	9	66	128
2018	PS-03	33	26	30	9	3	0	0	11	59	80
2018	PS-04	55	28	17	0	0	0	0	0	83	29
2017	PS	29	30	25	8	7	1	1	15	60	175
2017	PS-02	29	10	33	19	5	5	0	25	40	21
2017	PS-03	22	33	27	8	10	0	1	17	55	104
2017	PS-04	42	35	19	2	2	0	0	5	77	43
2014	PS	42	32	18	5	2	0	1	8	74	208
2014	PS-02	48	32	8	8	4	0	0	12	80	25
2014	PS-03	35	33	23	6	2	0	2	8	69	124
2014	PS-04	54	29	12	4	2	0	0	6	83	52

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	13	25	25	23	9	2	2	34	40	154
2020	PS-03	13	28	19	26	9	2	3	36	43	93
2020	PS-04	11	28	31	22	8	0	0	31	39	36
2019	PS	18	27	39	9	5	1	1	14	46	146
2019	PS-02	28	39	6	6	6	11	6	13	80	18
2019	PS-03	21	19	44	10	6	0	0	16	40	80
2019	PS-04	11	42	36	11	0	0	0	11	53	36
2018	PS	18	24	29	19	6	2	2	26	43	129
2018	PS-03	17	17	30	23	9	1	2	33	36	81
2018	PS-04	21	34	31	14	0	0	0	14	55	29
2017	PS	16	26	27	18	10	1	2	28	44	176
2017	PS-02	10	10	48	29	5	0	0	33	19	21
2017	PS-03	11	28	25	18	14	1	3	34	41	105
2017	PS-04	28	33	23	12	5	0	0	16	60	43
2014	PS	13	21	32	21	9	0	3	31	36	207
2014	PS-02	16	20	32	20	8	0	4	29	38	25
2014	PS-03	10	21	29	23	13	0	3	37	33	123
2014	PS-04	17	19	40	19	2	0	2	22	37	52

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	22	36	27	10	3	1	2	13	59	154
2020	PS-03	17	34	32	11	3	0	2	14	53	93
2020	PS-04	33	44	17	3	3	0	0	6	78	36
2019	PS	28	37	23	11	1	0	0	12	65	145
2019	PS-02	35	18	24	18	6	0	0	24	53	17
2019	PS-03	26	36	28	10	0	0	0	10	63	80
2019	PS-04	31	47	14	8	0	0	0	8	78	36
2018	PS	26	34	26	6	4	2	2	11	63	128
2018	PS-03	25	31	28	8	5	3	1	13	58	80
2018	PS-04	21	45	28	3	0	0	3	4	68	29
2017	PS	28	27	32	6	4	1	2	10	57	176
2017	PS-02	33	5	52	5	0	5	0	5	40	21
2017	PS-03	26	34	26	5	6	1	3	11	62	105
2017	PS-04	28	23	40	7	2	0	0	9	51	43
2014	PS	34	26	29	4	3	0	4	7	62	208
2014	PS-02	32	40	12	8	4	4	0	12	75	25
2014	PS-03	28	28	31	2	5	0	6	8	59	124
2014	PS-04	44	15	35	4	0	0	2	4	61	52

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	3	16	39	30	12	1	42	18	154
2020	PS-03	1	11	33	38	16	1	54	12	93
2020	PS-04	3	28	50	11	8	0	19	31	36
2019	PS	7	16	36	27	14	0	41	23	143
2019	PS-02	11	17	39	22	11	0	33	28	18
2019	PS-03	10	12	32	31	15	0	46	22	78
2019	PS-04	0	28	47	17	8	0	25	28	36

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	7	29	28	23	13	1	36	36	154
2020	PS-03	6	31	26	26	10	1	38	36	93
2020	PS-04	3	22	42	25	8	0	25	33	36
2019	PS	4	25	25	26	18	1	30	44	146
2019	PS-02	6	50	11	11	22	0	56	33	18
2019	PS-03	3	16	29	33	18	3	19	51	80
2019	PS-04	3	33	25	25	14	0	36	39	36

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	28	38	9	16	9	0	0	66	25	154
2020	PS-03	30	34	11	19	5	0	0	65	25	93
2020	PS-04	19	56	6	11	8	0	0	75	19	36
2019	PS	31	34	13	15	7	1	0	65	22	146
2019	PS-02	17	44	11	6	17	6	0	65	24	18
2019	PS-03	24	35	15	20	6	0	0	59	26	80
2019	PS-04	53	31	8	8	0	0	0	83	8	36
2018	PS	30	28	14	17	9	0	1	59	27	128
2018	PS-03	28	31	11	16	13	0	1	59	29	80
2018	PS-04	41	24	14	17	3	0	0	66	21	29
2017	PS	38	35	8	9	9	1	1	74	18	176
2017	PS-02	62	10	10	14	5	0	0	71	19	21
2017	PS-03	33	37	9	10	9	1	1	72	19	105
2017	PS-04	35	46	7	5	7	0	0	81	12	43
2014	PS	31	36	10	16	7	0	1	67	23	207
2014	PS-02	44	28	4	12	12	0	0	72	24	25
2014	PS-03	25	37	13	17	6	0	2	64	23	123
2014	PS-04	37	37	4	13	10	0	0	73	23	52

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	29	41	12	14	5	0	0	69	18	154
2020	PS-03	33	39	12	14	2	0	0	72	16	93
2020	PS-04	17	44	22	14	3	0	0	61	17	36
2019	PS	29	44	10	12	4	1	0	74	17	146
2019	PS-02	22	39	6	11	17	6	0	65	29	18
2019	PS-03	25	45	11	18	1	0	0	70	19	80
2019	PS-04	42	44	8	6	0	0	0	86	6	36
2018	PS	30	43	13	9	5	0	1	73	14	127
2018	PS-03	33	38	11	9	8	0	1	72	17	79
2018	PS-04	24	52	10	14	0	0	0	76	14	29
2017	PS	36	39	8	11	6	1	0	75	17	176
2017	PS-02	48	33	0	14	5	0	0	81	19	21
2017	PS-03	37	37	8	11	6	1	0	75	17	105
2017	PS-04	32	44	12	5	7	0	0	77	12	43
2014	PS	38	38	7	10	7	0	1	77	17	208
2014	PS-02	48	40	0	8	4	0	0	88	12	25
2014	PS-03	39	35	6	11	7	0	1	75	18	124
2014	PS-04	33	44	10	6	6	2	0	78	12	52

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	30	39	24	4	1	1	0	70	5	152
2020	PS-03	31	37	26	4	0	1	0	69	4	91
2020	PS-04	25	53	19	3	0	0	0	78	3	36
2019	PS	25	51	14	6	3	0	1	77	9	146
2019	PS-02	17	56	6	6	11	0	6	76	18	18
2019	PS-03	23	51	18	8	1	0	0	74	9	80
2019	PS-04	33	58	6	3	0	0	0	92	3	36
2018	PS	27	41	20	6	3	2	0	70	10	128
2018	PS-03	29	38	21	6	5	1	0	67	11	80
2018	PS-04	28	45	21	7	0	0	0	72	7	29

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	16	46	16	16	6	1	0	62	22	153
2020	PS-03	14	46	19	17	2	1	0	61	20	93
2020	PS-04	11	53	14	14	8	0	0	64	22	36
2019	PS	19	41	21	11	6	1	0	61	17	145
2019	PS-02	33	33	11	11	11	0	0	67	22	18
2019	PS-03	18	32	30	14	5	1	0	50	19	79
2019	PS-04	14	67	14	6	0	0	0	81	6	36
2018	PS	23	43	17	9	7	1	0	67	16	128
2018	PS-03	23	40	20	7	9	1	0	64	16	81
2018	PS-04	25	50	14	7	4	0	0	75	11	28
2017	PS	26	48	14	6	5	2	0	75	11	176
2017	PS-02	38	52	0	5	5	0	0	90	10	21
2017	PS-03	22	46	18	8	4	3	0	70	12	105
2017	PS-04	30	51	9	2	7	0	0	81	9	43
2014	PS	24	40	18	10	5	2	1	66	15	208
2014	PS-02	32	44	16	8	0	0	0	76	8	25
2014	PS-03	20	38	19	13	6	2	2	61	20	124
2014	PS-04	31	42	15	6	2	4	0	76	8	52

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	24	43	20	5	3	5	0	70	9	153
2020	PS-03	22	42	23	6	1	6	0	68	8	93
2020	PS-04	25	50	19	3	3	0	0	75	6	36
2019	PS	22	49	15	7	4	3	0	73	11	145
2019	PS-02	59	12	12	0	12	6	0	75	13	17
2019	PS-03	16	50	20	10	3	1	0	67	13	80
2019	PS-04	14	72	8	0	0	6	0	91	0	36
2018	PS	30	46	11	4	6	2	0	78	10	128
2018	PS-03	31	42	11	4	9	4	0	76	13	81
2018	PS-04	25	57	11	4	4	0	0	82	7	28
2017	PS	35	40	16	2	3	3	0	78	5	176
2017	PS-02	52	29	5	10	5	0	0	81	14	21
2017	PS-03	30	39	21	1	4	5	0	73	5	105
2017	PS-04	35	51	14	0	0	0	0	86	0	43
2014	PS	30	41	13	6	3	5	1	76	10	208
2014	PS-02	44	32	8	8	0	8	0	83	9	25
2014	PS-03	25	41	15	6	6	6	2	71	13	124
2014	PS-04	37	48	8	4	0	4	0	88	4	52

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	32	43	15	6	4	0	0	75	10	152
2020	PS-03	32	45	14	9	1	0	0	76	10	92
2020	PS-04	17	57	20	3	3	0	0	74	6	35
2019	PS	25	45	17	6	8	0	0	69	14	146
2019	PS-02	44	17	17	11	11	0	0	61	22	18
2019	PS-03	19	48	21	5	8	0	0	66	13	80
2019	PS-04	22	61	8	8	0	0	0	83	8	36
2018	PS	27	49	8	7	9	0	0	76	17	127
2018	PS-03	25	45	11	5	14	0	0	70	19	80
2018	PS-04	25	57	0	14	4	0	0	82	18	28
2017	PS	28	44	11	9	7	1	0	73	16	176
2017	PS-02	48	33	5	10	5	0	0	81	14	21
2017	PS-03	22	46	16	9	7	1	0	68	15	105
2017	PS-04	37	42	5	12	5	0	0	79	16	43
2014	PS	29	35	17	11	6	0	1	65	18	208
2014	PS-02	40	44	4	8	4	0	0	84	12	25
2014	PS-03	29	28	21	11	8	1	2	59	19	124
2014	PS-04	27	46	12	13	2	0	0	73	15	52

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	40	33	13	7	2	5	1	77	9	153
2020	PS-03	43	32	13	4	1	5	1	80	6	92
2020	PS-04	33	44	11	8	0	3	0	80	9	36

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	25	38	27	5	4	3	64	9	154
2020	PS-03	22	44	24	5	2	3	68	8	93
2020	PS-04	28	28	36	3	6	0	56	8	36

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	32	46	9	8	3	2	1	80	11	152
2020	PS-03	31	47	9	8	2	2	1	81	10	93
2020	PS-04	29	47	9	9	0	3	3	81	9	34

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	12	30	16	22	14	4	1	45	39	153
2020	PS-03	12	34	9	25	14	5	1	49	42	92
2020	PS-04	11	33	25	19	11	0	0	44	31	36
2019	PS	18	33	18	18	11	2	1	52	30	146
2019	PS-02	22	33	11	6	22	0	6	59	29	18
2019	PS-03	10	30	20	25	11	4	0	42	38	80
2019	PS-04	31	44	11	11	3	0	0	75	14	36
2018	PS	16	30	16	20	14	3	1	48	35	128
2018	PS-03	15	28	16	18	19	4	1	45	38	80
2018	PS-04	21	34	10	24	10	0	0	55	34	29
2017	PS	23	33	13	15	12	2	2	59	28	176
2017	PS-02	43	24	10	14	10	0	0	67	24	21
2017	PS-03	21	29	14	19	10	4	3	53	32	105
2017	PS-04	21	49	9	9	12	0	0	70	21	43
2014	PS	21	32	16	15	11	1	3	56	28	208
2014	PS-02	32	28	12	16	8	0	4	63	25	25
2014	PS-03	17	29	17	17	13	2	5	49	33	124
2014	PS-04	29	40	12	12	8	0	0	69	19	52

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	35	35	12	13	5	0	0	70	18	154
2020	PS-03	32	38	11	15	4	0	0	70	19	93
2020	PS-04	28	42	14	11	6	0	0	69	17	36
2019	PS	29	42	10	14	3	0	0	72	18	146
2019	PS-02	44	33	6	11	6	0	0	78	17	18
2019	PS-03	21	44	13	20	3	0	0	65	23	80
2019	PS-04	39	47	8	3	3	0	0	86	6	36
2018	PS	28	48	12	9	3	0	0	76	12	130
2018	PS-03	24	50	10	11	5	0	0	74	16	82
2018	PS-04	38	55	3	3	0	0	0	93	3	29
2017	PS	44	36	6	9	4	1	0	82	13	176
2017	PS-02	71	14	0	10	5	0	0	86	14	21
2017	PS-03	36	39	9	10	4	2	0	77	15	105
2017	PS-04	51	42	2	2	2	0	0	93	5	43
2014	PS	40	36	8	7	8	1	1	77	15	208
2014	PS-02	52	24	4	16	4	0	0	76	20	25
2014	PS-03	35	35	10	6	11	2	1	73	17	124
2014	PS-04	42	44	6	6	2	0	0	87	8	52

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	24	29	27	14	5	0	53	19	154
2020	PS-03	23	32	25	17	3	0	55	20	93
2020	PS-04	19	28	36	14	3	0	47	17	36
2019	PS	14	45	23	9	9	0	59	18	146
2019	PS-02	17	50	0	17	17	0	67	33	18
2019	PS-03	9	45	26	11	9	0	54	20	80
2019	PS-04	17	47	33	0	3	0	64	3	36
2018	PS	22	41	21	9	7	1	63	16	129
2018	PS-03	16	46	19	10	9	1	63	19	81
2018	PS-04	28	41	21	7	3	0	69	10	29

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	13	24	18	20	17	7	1	40	40	153
2020	PS-03	13	25	17	18	18	8	0	41	40	92
2020	PS-04	11	25	28	19	8	8	0	39	30	36
2019	PS	9	30	21	17	15	8	0	42	35	145
2019	PS-02	17	17	17	11	28	11	0	38	44	18
2019	PS-03	5	27	23	19	16	10	0	35	39	79
2019	PS-04	11	42	19	19	3	6	0	56	24	36
2018	PS	11	32	15	20	17	5	0	45	39	130
2018	PS-03	11	32	13	17	21	6	0	45	40	82
2018	PS-04	14	41	17	17	10	0	0	55	28	29
2017	PS	17	26	14	19	16	8	0	47	38	175
2017	PS-02	29	29	5	19	14	5	0	60	35	21
2017	PS-03	12	24	14	22	16	12	0	40	43	104
2017	PS-04	23	33	21	9	12	2	0	57	21	43
2014	PS	11	24	17	17	22	7	2	39	43	208
2014	PS-02	12	16	12	12	36	8	4	32	55	25
2014	PS-03	8	22	20	17	24	9	1	33	45	124
2014	PS-04	19	31	13	19	10	4	4	54	31	52

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	23	54	5	15	3	77	18	154
2020	PS-03	24	56	4	14	2	80	16	93
2020	PS-04	22	56	6	17	0	78	17	36

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	23	44	10	20	3	0	67	23	154
2020	PS-03	26	45	9	19	1	0	71	20	93
2020	PS-04	17	50	14	14	6	0	67	19	36
2019	PS	23	44	8	16	8	1	68	24	145
2019	PS-02	17	33	11	22	11	6	53	35	18
2019	PS-03	21	44	10	19	6	0	65	25	80
2019	PS-04	34	49	3	6	9	0	83	14	35
2017	PS	24	47	9	10	10	0	70	20	176
2017	PS-02	19	57	10	10	5	0	76	14	21
2017	PS-03	23	45	9	13	10	0	68	24	105
2017	PS-04	30	47	9	2	12	0	77	14	43
2014	PS	24	38	8	14	15	1	63	29	208
2014	PS-02	8	52	8	16	16	0	60	32	25
2014	PS-03	22	39	8	13	16	2	62	30	124
2014	PS-04	37	29	8	15	12	0	65	27	52

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	28	45	13	11	5	0	0	72	15	152
2020	PS-03	27	46	11	11	4	0	0	74	15	91
2020	PS-04	25	58	8	8	0	0	0	83	8	36
2019	PS	25	46	10	15	4	0	1	72	18	142
2019	PS-02	6	39	17	22	11	0	6	47	35	18
2019	PS-03	19	50	12	17	3	0	0	69	19	78
2019	PS-04	46	43	3	9	0	0	0	89	9	35
2017	PS	29	47	11	9	4	0	0	76	13	176
2017	PS-02	43	29	5	19	5	0	0	71	24	21
2017	PS-03	24	49	13	10	4	0	0	72	14	105
2017	PS-04	35	56	9	0	0	0	0	91	0	43
2014	PS	27	45	8	13	6	0	1	73	19	207
2014	PS-02	40	32	8	4	12	4	0	75	17	25
2014	PS-03	20	50	6	17	7	0	1	70	24	123
2014	PS-04	40	38	12	10	0	0	0	79	10	52

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	71	25	1	1	0	0	1	97	1	154
2020	PS-03	68	28	1	2	0	0	1	97	2	93
2020	PS-04	72	25	3	0	0	0	0	97	0	36
2017	PS	71	21	4	2	1	1	1	93	3	175
2017	PS-02	81	5	5	5	5	0	0	86	10	21
2017	PS-03	69	24	4	2	0	1	0	94	2	104
2017	PS-04	65	26	5	2	0	0	2	93	2	43
2014	PS	56	30	2	7	2	2	1	89	9	208
2014	PS-02	72	20	4	4	0	0	0	92	4	25
2014	PS-03	49	33	2	9	3	2	2	85	12	124
2014	PS-04	65	29	0	4	0	2	0	96	4	52

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	24	10	12	8	10	28	8	54	28	153
2020	PS-03	26	13	10	5	7	32	8	64	20	92
2020	PS-04	19	6	17	17	17	14	11	33	44	36
2019	PS	26	16	10	9	4	28	7	64	20	145
2019	PS-02	22	0	6	11	6	50	6	50	38	18
2019	PS-03	33	13	10	10	3	27	5	67	19	79
2019	PS-04	19	28	8	8	8	19	8	65	23	36

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	16	84	154
2020	PS-02	30	70	20
2020	PS-03	18	82	93
2019	PS	23	77	146
2019	PS-02	33	67	18
2019	PS-03	25	75	80
2018	PS	22	78	130
2018	PS-03	21	79	82

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	68	32	25
2020	PS-03	71	29	17
2019	PS	58	42	33
2019	PS-03	65	35	20
2018	PS	64	36	28

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	56	44	25
2020	PS-03	53	47	17
2019	PS	48	52	33
2019	PS-03	55	45	20
2018	PS	57	43	28
2018	PS-03	59	41	17

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PS	18	82	28

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2019	PS	100	33
2019	PS-03	100	20
2018	PS	100	28
2018	PS-03	100	17

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PS	0	100	33
2019	PS-03	0	100	20

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	44	56	25
2020	PS-03	41	59	17
2019	PS	24	76	33
2018	PS	29	71	28
2018	PS-03	35	65	17

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	52	48	25
2020	PS-03	53	47	17
2019	PS	42	58	33
2019	PS-03	50	50	20
2018	PS	54	46	28
2018	PS-03	59	41	17

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	56	44	25
2020	PS-03	53	47	17
2019	PS	45	55	33
2019	PS-03	45	55	20
2018	PS	50	50	28
2018	PS-03	59	41	17

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	44	56	25
2019	PS	27	73	33
2018	PS	32	68	28
2018	PS-03	53	47	17

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	44	56	25
2019	PS	30	70	33
2019	PS-03	25	75	20
2018	PS	54	46	28
2018	PS-03	59	41	17

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	64	36	25
2020	PS-03	53	47	17
2019	PS	52	48	33
2019	PS-03	40	60	20
2018	PS	61	39	28
2018	PS-03	65	35	17

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	40	60	25
2019	PS	39	61	33
2019	PS-03	30	70	20
2018	PS	46	54	28
2018	PS-03	53	47	17

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	PS	100	25
2020	PS-03	100	17
2019	PS	100	33
2019	PS-03	100	20
2018	PS	100	28
2018	PS-03	100	17

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	20	80	25

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	60	40	25
2020	PS-03	59	41	17
2019	PS	39	61	33
2019	PS-03	50	50	20
2018	PS	54	46	28
2018	PS-03	59	41	17

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	20	80	25
2019	PS	18	82	33

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	40	60	25
2020	PS-03	35	65	17
2019	PS	18	82	33
2018	PS	29	71	28
2018	PS-03	35	65	17

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	72	28	25
2020	PS-03	59	41	17
2019	PS	64	36	33
2019	PS-03	65	35	20
2018	PS	71	29	28

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	20	80	25
2019	PS	36	64	33
2019	PS-03	35	65	20
2018	PS	43	57	28
2018	PS-03	47	53	17

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	40	60	25
2020	PS-03	35	65	17
2019	PS	15	85	33
2019	PS-03	25	75	20
2018	PS	39	61	28
2018	PS-03	47	53	17

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	36	64	25
2018	PS	18	82	28

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PS	15	85	33

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PS	21	79	33

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PS	18	82	33

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PS	21	79	24

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PS	0	100	24
2018	PS-03	0	100	14

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PS	42	58	24
2018	PS-03	43	57	14

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PS	63	38	24
2018	PS-03	64	36	14

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PS	71	29	24
2018	PS-03	64	36	14

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PS	0	100	24
2018	PS-03	0	100	14

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	7	22	17	13	16	22	4	39	39	153
2020	PS-03	6	24	18	11	12	26	3	42	32	93
2020	PS-04	6	26	14	17	17	17	3	39	43	35
2019	PS	8	19	23	18	12	18	2	33	38	146
2019	PS-02	6	11	33	11	17	11	11	21	36	18
2019	PS-03	4	19	19	24	14	21	0	29	48	80
2019	PS-04	14	25	28	11	3	19	0	48	17	36
2018	PS	10	21	21	16	16	14	2	37	38	129
2018	PS-03	7	21	17	17	19	16	2	35	44	81
2018	PS-04	17	28	14	14	14	10	3	52	32	29
2017	PS	10	20	19	13	12	22	4	41	34	176
2017	PS-02	19	19	5	19	5	24	10	57	36	21
2017	PS-03	8	16	19	14	13	26	4	34	39	105
2017	PS-04	12	28	26	7	9	16	2	49	20	43
2014	PS	6	22	21	12	15	17	6	36	36	207
2014	PS-02	12	12	12	20	20	4	20	31	53	25
2014	PS-03	4	18	21	13	15	25	4	31	40	123
2014	PS-04	10	31	27	8	13	8	4	46	24	52

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	13	31	20	16	11	9	0	49	30	152
2020	PS-03	11	37	18	16	9	10	0	52	27	93
2020	PS-04	14	23	31	17	9	6	0	39	27	35
2019	PS	14	29	28	13	8	7	0	47	23	146
2019	PS-02	11	17	33	6	17	17	0	33	27	18
2019	PS-03	9	30	26	16	10	9	0	42	29	80
2019	PS-04	19	39	33	8	0	0	0	58	8	36
2018	PS	16	36	22	12	12	2	0	52	25	129
2018	PS-03	11	37	22	12	15	2	0	49	28	81
2018	PS-04	28	31	17	17	7	0	0	59	24	29
2017	PS	16	33	18	13	11	9	1	54	26	176
2017	PS-02	24	38	14	5	10	10	0	68	16	21
2017	PS-03	13	35	13	12	12	12	1	56	29	105
2017	PS-04	21	28	30	14	5	0	2	50	19	43
2014	PS	10	35	21	16	9	7	1	49	28	208
2014	PS-02	16	28	8	28	16	4	0	46	46	25
2014	PS-03	7	34	24	16	9	9	2	46	27	124
2014	PS-04	12	44	21	12	8	4	0	58	20	52

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	13	87	154
2020	PS-02	25	75	20
2020	PS-03	14	86	93
2019	PS	6	94	146
2019	PS-02	0	100	18
2019	PS-03	8	93	80
2018	PS	7	93	130
2018	PS-03	10	90	82
2018	PS-04	0	100	29

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	70	30	20

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	70	30	20

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	0	100	20
2020	PS-03	0	100	13

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	0	100	20
2020	PS-03	0	100	13

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	0	100	20
2020	PS-03	0	100	13

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	0	100	20
2020	PS-03	0	100	13

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	0	100	20
2020	PS-03	0	100	13

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	30	70	20

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	0	100	20
2020	PS-03	0	100	13

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	0	100	20
2020	PS-03	0	100	13

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	0	100	20
2020	PS-03	0	100	13

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	35	65	20

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	0	100	20
2020	PS-03	0	100	13

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	65	35	20
2020	PS-03	62	38	13

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	30	70	20
2020	PS-03	38	62	13

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	8	22	21	7	6	31	5	47	20	153
2020	PS-03	6	22	22	5	6	34	4	46	19	93
2020	PS-04	11	26	29	6	3	23	3	50	12	35
2019	PS	8	21	27	7	5	29	4	42	18	146
2019	PS-02	6	17	22	0	0	44	11	50	0	18
2019	PS-03	5	26	24	11	5	26	3	44	23	80
2019	PS-04	8	14	36	3	0	39	0	36	5	36
2018	PS	12	23	25	7	5	24	4	49	17	130
2018	PS-03	13	22	26	5	9	24	1	48	18	82
2018	PS-04	10	34	14	17	0	17	7	59	23	29
2017	PS	14	20	21	3	5	32	5	54	13	176
2017	PS-02	24	19	5	10	10	24	10	64	29	21
2017	PS-03	10	17	25	4	4	36	5	45	13	105
2017	PS-04	23	23	21	0	2	30	0	67	3	43
2014	PS	9	22	22	4	4	31	7	51	14	208
2014	PS-02	8	32	12	0	4	24	20	72	7	25
2014	PS-03	6	15	24	6	6	35	7	36	22	124
2014	PS-04	17	37	17	0	0	27	2	76	0	52

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	17	32	19	8	7	16	1	60	17	153
2020	PS-03	15	31	20	11	6	15	1	55	21	93
2020	PS-04	20	34	26	3	3	14	0	63	7	35
2019	PS	19	33	28	4	4	11	1	59	9	144
2019	PS-02	11	28	33	0	0	28	0	54	0	18
2019	PS-03	12	36	31	6	5	10	0	53	13	78
2019	PS-04	31	39	19	3	0	8	0	76	3	36
2018	PS	20	36	26	6	5	5	0	60	12	129
2018	PS-03	20	34	27	5	9	6	0	57	14	82
2018	PS-04	21	41	24	14	0	0	0	62	14	29
2017	PS	25	34	15	6	4	15	1	70	12	176
2017	PS-02	43	29	10	10	5	5	0	75	15	21
2017	PS-03	20	32	18	6	5	18	1	65	13	105
2017	PS-04	33	37	12	2	0	16	0	83	3	43
2014	PS	20	32	22	6	4	15	1	62	12	208
2014	PS-02	16	36	24	4	4	16	0	62	9	25
2014	PS-03	17	27	26	6	6	17	2	54	14	124
2014	PS-04	27	44	13	4	0	12	0	80	4	52

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	3	97	151
2020	PS-03	4	96	92
2020	PS-04	0	100	35

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	20	80	152
2020	PS-03	21	79	92
2020	PS-04	14	86	35
2019	PS	19	81	144
2019	PS-02	22	78	18
2019	PS-03	21	79	78
2019	PS-04	14	86	36
2017	PS	17	83	176
2017	PS-03	21	79	105
2017	PS-04	12	88	43
2014	PS	19	81	207
2014	PS-03	20	80	124
2014	PS-04	17	83	52

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	63	37	30
2020	PS-03	63	37	19

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	77	23	30
2020	PS-03	84	16	19
2019	PS	74	26	27
2019	PS-03	69	31	16
2017	PS	87	13	30
2017	PS-03	82	18	22
2014	PS	82	18	38
2014	PS-03	84	16	25

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	43	39	9	4	4	83	9	23
2020	PS-03	38	50	6	6	0	88	6	16
2019	PS	50	35	0	5	10	85	15	20
2019	PS-03	55	27	0	9	9	82	18	11
2017	PS	54	27	0	12	8	81	19	26
2017	PS-03	50	33	0	11	6	83	17	18
2014	PS	45	29	6	10	10	74	19	31
2014	PS-03	38	33	5	14	10	71	24	21

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	37	39	10	8	3	2	2	78	12	153
2020	PS-03	35	43	10	6	3	1	1	80	10	93
2020	PS-04	37	40	9	9	0	6	0	82	9	35

Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	13	30	18	20	17	3	44	38	152
2020	PS-03	13	34	18	17	15	2	48	33	92
2020	PS-04	6	29	20	29	11	6	36	42	35

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	19	33	17	24	8	52	31	153
2020	PS-03	20	37	15	22	6	57	28	93
2020	PS-04	11	31	29	23	6	43	29	35

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	22	37	16	16	8	1	59	25	153
2020	PS-03	24	34	19	16	5	1	59	22	93
2020	PS-04	17	51	11	14	6	0	69	20	35

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	20	39	26	10	6	59	16	152
2020	PS-03	22	35	30	6	6	57	13	93
2020	PS-04	12	59	15	12	3	71	15	34

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	28	41	17	7	6	1	70	13	153
2020	PS-03	28	43	14	8	5	2	73	13	93
2020	PS-04	26	37	23	9	6	0	63	14	35

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	49	22	8	1	1	15	5	88	2	151
2020	PS-03	52	22	7	1	1	14	3	89	3	92
2020	PS-04	43	29	9	3	0	9	9	86	3	35

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	27	38	17	13	3	2	66	17	151
2020	PS-03	26	38	16	13	3	3	66	17	92
2020	PS-04	31	37	20	11	0	0	69	11	35

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	38	39	10	7	6	77	13	152
2020	PS-03	39	40	8	10	4	78	14	93
2020	PS-04	29	43	17	3	9	71	11	35

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	28	29	16	15	12	57	27	152
2020	PS-03	23	29	20	18	10	52	28	93
2020	PS-04	37	37	11	6	9	74	14	35

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	82	18	39
2020	PS-04	84	16	31

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	9	19	25	31	13	0	3	29	45	32
2020	PS-04	8	15	19	38	15	0	4	24	56	26

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	13	45	21	13	8	0	59	20	152
2020	PS-03	13	42	25	13	7	0	55	20	92
2020	PS-04	6	63	17	9	6	0	69	14	35
2019	PS	12	50	20	12	5	0	62	18	146
2019	PS-02	11	50	6	11	22	0	61	33	18
2019	PS-03	9	50	24	13	5	0	59	18	80
2019	PS-04	11	64	17	8	0	0	75	8	36
2018	PS	16	42	24	14	5	0	57	19	127
2018	PS-03	11	43	26	15	5	0	54	20	80
2018	PS-04	21	46	14	11	7	0	68	18	28
2017	PS	18	46	16	13	6	1	64	20	175
2017	PS-02	33	43	19	5	0	0	76	5	21
2017	PS-03	15	45	16	14	8	1	61	22	104
2017	PS-04	19	53	9	12	7	0	72	19	43

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	26	38	13	14	9	64	24	152
2020	PS-03	25	37	13	17	9	61	26	93
2020	PS-04	24	47	12	15	3	71	18	34

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	38	34	12	5	9	1	73	15	152
2020	PS-03	39	33	13	5	9	1	73	14	92
2020	PS-04	31	46	11	6	6	0	77	11	35

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	14	24	19	23	20	0	0	38	43	153
2020	PS-03	15	27	16	25	17	0	0	42	42	93
2020	PS-04	9	17	29	26	20	0	0	26	46	35
2019	PS	6	23	19	30	20	0	1	30	51	145
2019	PS-02	6	28	22	22	22	0	0	33	44	18
2019	PS-03	5	20	18	34	22	0	1	26	56	79
2019	PS-04	3	33	19	33	11	0	0	36	44	36
2018	PS	7	31	18	23	21	0	0	38	44	129
2018	PS-03	7	26	17	26	23	0	0	33	49	81
2018	PS-04	7	48	14	17	14	0	0	55	31	29
2017	PS	9	27	13	27	23	1	0	36	51	176
2017	PS-02	19	38	5	10	29	0	0	57	38	21
2017	PS-03	7	24	14	32	21	2	0	31	54	105
2017	PS-04	12	28	16	23	21	0	0	40	44	43

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	21	59	5	10	3	3	82	13	39
2020	PS-04	19	55	6	13	3	3	77	17	31
2019	PS	38	49	5	5	3	0	86	8	37

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	14	32	25	15	12	1	1	47	28	152
2020	PS-03	12	31	26	15	13	1	2	44	29	93
2020	PS-04	24	44	21	9	3	0	0	68	12	34

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	14	25	20	20	19	1	40	40	153
2020	PS-03	16	25	19	22	17	1	41	39	93
2020	PS-04	11	26	26	17	20	0	37	37	35
2019	PS	3	13	26	21	37	0	16	59	145
2019	PS-02	0	6	22	28	44	0	6	72	18
2019	PS-03	4	20	27	16	33	0	24	49	79
2019	PS-04	3	6	28	22	42	0	8	64	36
2018	PS	6	12	21	20	41	0	18	61	130
2018	PS-03	5	13	21	18	43	0	18	61	82
2018	PS-04	3	7	24	24	41	0	10	66	29
2017	PS	8	18	23	14	37	0	26	51	176
2017	PS-02	5	24	19	19	33	0	29	52	21
2017	PS-03	10	22	17	14	36	0	32	50	105
2017	PS-04	5	7	35	9	44	0	12	53	43

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	10	20	33	22	16	0	0	30	37	153
2020	PS-03	10	22	37	24	9	0	0	31	32	93
2020	PS-04	6	20	23	17	34	0	0	26	51	35
2019	PS	6	17	32	21	23	0	1	23	44	146
2019	PS-02	6	17	28	17	33	0	0	22	50	18
2019	PS-03	5	24	33	18	21	0	0	29	39	80
2019	PS-04	6	6	31	31	25	0	3	11	57	36
2018	PS	4	19	29	25	22	0	0	23	48	130
2018	PS-03	4	23	34	21	18	0	0	27	39	82
2018	PS-04	3	10	28	34	24	0	0	14	59	29
2017	PS	6	18	32	22	21	1	0	24	43	176
2017	PS-02	10	19	19	24	24	5	0	30	50	21
2017	PS-03	6	21	35	23	15	0	0	27	38	105
2017	PS-04	2	12	37	21	28	0	0	14	49	43

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	23	32	27	9	7	1	56	17	153
2020	PS-03	24	37	26	5	8	1	61	13	93
2020	PS-04	14	26	37	11	9	3	41	21	35
2019	PS	12	31	28	17	12	0	43	28	144
2019	PS-02	17	39	28	0	17	0	56	17	18
2019	PS-03	13	33	27	15	13	0	46	28	79
2019	PS-04	9	17	37	31	6	0	26	37	35
2018	PS	15	25	28	20	12	0	41	32	130
2018	PS-03	17	24	28	20	11	0	41	30	82
2018	PS-04	3	28	41	21	7	0	31	28	29
2017	PS	14	33	27	15	10	1	47	25	175
2017	PS-02	20	35	25	10	5	5	58	16	20
2017	PS-03	14	37	24	14	10	0	51	25	105
2017	PS-04	7	26	39	16	9	2	33	26	43

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	15	22	25	16	20	1	1	38	37	153
2020	PS-03	22	25	22	15	14	1	2	48	30	93
2020	PS-04	6	11	31	20	31	0	0	17	51	35
2019	PS	6	23	21	18	32	1	0	29	50	146
2019	PS-02	6	6	28	6	56	0	0	11	61	18
2019	PS-03	8	25	23	15	29	1	0	33	44	80
2019	PS-04	3	22	14	31	31	0	0	25	61	36
2018	PS	5	21	28	20	25	0	1	26	46	130
2018	PS-03	7	24	30	17	20	0	1	32	37	82
2018	PS-04	0	7	24	34	34	0	0	7	69	29
2017	PS	10	22	26	20	19	1	2	33	41	176
2017	PS-02	10	33	19	14	19	5	0	45	35	21
2017	PS-03	14	22	24	19	16	1	4	38	37	105
2017	PS-04	2	14	35	23	26	0	0	16	49	43

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	39	25	18	8	4	0	6	69	13	152
2020	PS-03	49	24	14	5	1	0	6	78	7	93
2020	PS-04	21	26	29	15	9	0	0	47	24	34
2019	PS	36	29	14	6	10	0	5	69	17	146
2019	PS-02	33	28	17	0	17	0	6	65	18	18
2019	PS-03	46	26	9	5	8	0	6	77	13	80
2019	PS-04	22	31	25	8	11	0	3	54	20	36
2018	PS	35	31	14	6	7	0	8	71	14	130
2018	PS-03	41	29	11	4	5	0	10	78	9	82
2018	PS-04	17	38	24	14	7	0	0	55	21	29
2017	PS	35	30	15	6	7	1	7	70	14	176
2017	PS-02	48	33	5	5	5	5	0	85	10	21
2017	PS-03	44	26	12	4	4	1	10	78	9	105
2017	PS-04	9	42	23	12	12	0	2	52	24	43

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	22	28	26	12	12	0	0	50	24	152
2020	PS-03	24	34	22	11	10	0	0	58	21	92
2020	PS-04	20	17	29	17	17	0	0	37	34	35
2019	PS	13	38	24	10	13	0	1	51	24	144
2019	PS-02	22	33	17	11	17	0	0	56	28	18
2019	PS-03	15	37	23	11	13	0	1	53	24	79
2019	PS-04	3	40	34	9	11	0	3	44	21	35
2018	PS	16	34	24	14	12	0	0	50	26	129
2018	PS-03	12	40	25	12	11	0	0	52	23	81
2018	PS-04	14	31	21	24	10	0	0	45	34	29
2017	PS	17	31	27	17	8	1	1	48	25	175
2017	PS-02	14	52	24	10	0	0	0	67	10	21
2017	PS-03	17	29	26	18	8	1	1	47	26	104
2017	PS-04	16	30	26	19	9	0	0	47	28	43

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	22	30	22	13	9	5	54	23	152
2020	PS-03	23	34	22	11	8	3	59	19	93
2020	PS-04	26	21	26	15	12	0	47	26	34

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	11	28	32	20	9	0	1	39	29	152
2020	PS-03	12	33	31	16	6	0	1	46	23	93
2020	PS-04	3	24	38	29	6	0	0	26	35	34
2019	PS	11	29	33	16	12	0	0	40	27	146
2019	PS-02	22	39	22	0	17	0	0	61	17	18
2019	PS-03	6	28	35	20	11	0	0	34	31	80
2019	PS-04	14	31	36	14	6	0	0	44	19	36
2018	PS	15	26	34	13	12	0	0	41	25	129
2018	PS-03	17	25	31	12	15	0	0	42	27	81
2018	PS-04	0	31	55	10	3	0	0	31	14	29
2017	PS	17	25	27	16	13	1	1	43	30	176
2017	PS-02	24	24	38	5	5	5	0	50	10	21
2017	PS-03	18	24	23	17	15	1	2	43	33	105
2017	PS-04	14	28	30	16	12	0	0	42	28	43

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	16	24	27	19	11	1	1	41	31	152
2020	PS-03	16	30	23	19	9	2	1	48	29	93
2020	PS-04	15	6	47	21	12	0	0	21	32	34
2019	PS	11	23	35	18	12	0	0	34	30	145
2019	PS-02	22	22	28	11	17	0	0	44	28	18
2019	PS-03	10	26	40	15	9	0	0	36	24	80
2019	PS-04	6	19	36	22	17	0	0	25	39	36
2018	PS	9	29	36	13	12	0	1	38	25	129
2018	PS-03	9	31	40	10	10	0	1	40	20	81
2018	PS-04	3	24	41	21	10	0	0	28	31	29
2017	PS	13	25	30	20	11	1	0	38	32	175
2017	PS-02	24	14	38	5	14	5	0	40	20	21
2017	PS-03	15	25	30	18	11	1	0	41	29	104
2017	PS-04	2	28	30	26	14	0	0	30	40	43

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	23	34	23	12	7	1	0	57	20	149
2020	PS-03	29	32	21	12	5	1	0	62	18	92
2020	PS-04	9	42	30	12	6	0	0	52	18	33
2019	PS	20	39	21	16	3	0	1	60	19	145
2019	PS-02	28	28	22	17	6	0	0	56	22	18
2019	PS-03	18	42	18	18	4	0	1	60	22	79
2019	PS-04	19	42	31	6	3	0	0	61	8	36
2018	PS	27	37	23	9	3	0	1	64	13	128
2018	PS-03	30	37	22	5	5	0	1	68	10	81
2018	PS-04	17	45	24	14	0	0	0	62	14	29
2017	PS	27	34	22	9	5	1	1	63	15	175
2017	PS-02	33	43	19	5	0	0	0	76	5	21
2017	PS-03	29	32	19	10	6	2	2	63	17	105
2017	PS-04	24	33	29	7	7	0	0	57	14	42

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	27	32	17	16	9	0	59	24	152
2020	PS-03	29	34	14	15	8	0	63	23	93
2020	PS-04	15	24	29	24	9	0	38	32	34
2019	PS	31	26	20	13	10	1	57	23	145
2019	PS-02	28	39	11	6	17	0	67	22	18
2019	PS-03	29	24	20	18	10	0	53	28	80
2019	PS-04	37	26	26	6	3	3	65	9	35

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	19	33	22	17	9	52	26	152
2020	PS-03	23	33	19	17	8	56	25	93
2020	PS-04	9	32	35	21	3	41	24	34

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	20	26	26	17	9	0	1	47	26	152
2020	PS-03	24	30	28	11	6	0	1	54	17	93
2020	PS-04	9	21	24	32	15	0	0	29	47	34
2019	PS	19	29	32	8	12	0	0	48	21	145
2019	PS-02	33	33	22	6	6	0	0	67	11	18
2019	PS-03	19	33	23	10	15	0	0	52	25	79
2019	PS-04	8	22	50	8	11	0	0	31	19	36
2018	PS	17	32	23	15	12	0	1	50	27	128
2018	PS-03	17	32	30	9	11	0	1	50	20	81
2018	PS-04	4	36	11	36	14	0	0	39	50	28
2017	PS	13	27	27	15	15	2	1	41	31	175
2017	PS-02	10	38	14	14	24	0	0	48	38	21
2017	PS-03	16	27	26	17	10	3	1	45	29	105
2017	PS-04	5	24	33	12	26	0	0	29	38	42

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	25	36	19	13	7	0	61	20	151
2020	PS-03	25	34	25	12	4	0	59	16	92
2020	PS-04	24	47	6	18	6	0	71	24	34
2019	PS	25	36	15	14	10	0	62	23	146
2019	PS-02	28	22	22	11	17	0	50	28	18
2019	PS-03	23	36	16	18	8	0	59	25	80
2019	PS-04	31	42	8	11	8	0	72	19	36
2018	PS	25	31	20	11	13	0	56	24	129
2018	PS-03	23	30	20	12	15	0	53	27	81
2018	PS-04	21	34	17	10	17	0	55	28	29
2017	PS	34	33	19	5	9	1	67	14	176
2017	PS-02	24	43	24	5	5	0	67	10	21
2017	PS-03	31	34	17	7	10	1	66	16	105
2017	PS-04	42	26	21	2	9	0	68	12	43

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	34	35	23	6	1	69	7	150
2020	PS-03	40	34	22	4	0	74	4	91
2020	PS-04	29	37	29	6	0	66	6	35

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	58	21	10	3	1	1	5	84	5	153
2020	PS-03	56	23	10	4	2	1	4	83	7	93
2020	PS-04	57	29	9	0	0	0	6	91	0	35
2019	PS	69	14	6	3	2	0	6	88	5	146
2019	PS-02	72	11	11	0	0	0	6	88	0	18
2019	PS-03	68	15	6	4	4	0	4	86	8	80
2019	PS-04	75	8	3	3	0	0	11	94	3	36
2018	PS	60	19	4	2	8	2	5	86	10	129
2018	PS-03	58	17	6	1	10	2	5	81	12	81
2018	PS-04	66	17	0	3	7	0	7	89	11	29

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	58	18	12	6	4	1	2	78	10	153
2020	PS-03	59	15	14	4	4	1	2	77	9	93
2020	PS-04	54	26	9	6	3	0	3	82	9	35
2019	PS	55	24	12	3	5	0	1	80	8	146
2019	PS-02	39	39	17	0	6	0	0	78	6	18
2019	PS-03	56	20	13	5	6	0	0	76	11	80
2019	PS-04	64	28	6	0	0	0	3	94	0	36
2018	PS	47	25	9	6	9	2	2	75	16	129
2018	PS-03	46	22	9	7	11	1	4	71	19	81
2018	PS-04	55	31	7	0	7	0	0	86	7	29
2017	PS	63	19	6	5	4	1	2	85	9	176
2017	PS-02	62	29	5	0	0	0	5	95	0	21
2017	PS-03	64	16	7	6	5	1	2	82	11	105
2017	PS-04	60	26	5	5	2	0	2	88	7	43

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	47	30	13	8	1	0	1	77	9	151
2020	PS-03	43	33	12	9	2	0	1	77	11	93
2020	PS-04	59	21	15	6	0	0	0	79	6	34
2019	PS	42	36	12	3	6	0	1	79	9	146
2019	PS-02	44	39	0	6	11	0	0	83	17	18
2019	PS-03	36	40	14	3	8	0	0	76	10	80
2019	PS-04	44	33	17	0	3	0	3	80	3	36
2018	PS	35	35	18	8	4	0	1	70	12	127
2018	PS-03	29	39	19	8	5	0	1	68	13	80
2018	PS-04	50	21	18	7	4	0	0	71	11	28
2017	PS	42	30	15	6	6	1	1	73	12	175
2017	PS-02	48	24	24	5	0	0	0	71	5	21
2017	PS-03	38	30	16	6	8	2	1	70	14	105
2017	PS-04	48	31	10	7	5	0	0	79	12	42

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	51	19	13	6	9	0	1	71	15	151
2020	PS-03	53	21	12	7	7	0	1	75	13	92
2020	PS-04	41	18	21	6	12	0	3	61	18	34
2019	PS	51	23	12	5	8	0	1	74	14	146
2019	PS-02	72	17	0	0	11	0	0	89	11	18
2019	PS-03	43	26	14	9	9	0	0	69	18	80
2019	PS-04	56	25	17	0	0	0	3	83	0	36
2018	PS	49	24	11	9	6	0	1	74	15	127
2018	PS-03	48	20	15	9	8	0	1	68	16	80
2018	PS-04	57	29	4	7	4	0	0	86	11	28
2017	PS	57	18	14	4	5	1	1	76	9	176
2017	PS-02	67	19	14	0	0	0	0	86	0	21
2017	PS-03	54	21	11	4	8	1	1	77	12	105
2017	PS-04	61	14	16	5	2	0	2	76	7	43

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	48	10	9	3	1	29	81	7	151
2020	PS-03	53	7	3	0	1	36	93	2	91
2020	PS-04	37	17	26	14	3	3	56	18	35
2019	PS	45	14	9	2	1	29	83	5	146
2019	PS-02	44	0	0	0	0	56	100	0	18
2019	PS-03	54	6	3	0	0	38	96	0	80
2019	PS-04	22	33	28	8	6	3	57	14	36
2018	PS	39	11	7	2	2	39	82	6	127
2018	PS-03	43	3	3	0	1	51	92	3	80
2018	PS-04	29	36	21	4	7	4	67	11	28
2017	PS	45	9	6	2	3	35	83	8	176
2017	PS-02	52	5	0	0	0	43	100	0	21
2017	PS-03	46	4	2	0	2	47	93	4	105
2017	PS-04	40	23	16	9	7	5	66	17	43

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	59	25	5	5	1	0	5	88	6	153
2020	PS-03	62	25	2	5	0	0	5	92	6	93
2020	PS-04	60	17	11	3	3	0	6	82	6	35
2019	PS	60	21	9	5	1	0	5	84	6	146
2019	PS-02	39	33	17	6	0	0	6	76	6	18
2019	PS-03	59	16	13	6	1	0	5	79	8	80
2019	PS-04	67	28	0	3	0	0	3	97	3	36
2018	PS	66	11	12	4	1	0	6	82	5	126
2018	PS-03	63	10	14	4	1	0	8	79	5	79
2018	PS-04	68	14	11	7	0	0	0	82	7	28
2017	PS	59	26	6	2	0	1	7	91	2	176
2017	PS-02	43	33	14	5	0	0	5	80	5	21
2017	PS-03	54	28	5	3	0	1	10	91	3	105
2017	PS-04	74	19	5	0	0	0	2	95	0	43

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	73	14	7	2	2	3	89	4	153
2020	PS-03	74	15	3	2	2	3	92	4	93
2020	PS-04	74	14	9	0	0	3	91	0	35
2019	PS	70	17	3	3	3	4	91	6	146
2019	PS-02	50	39	0	6	6	0	89	11	18
2019	PS-03	73	15	4	3	1	5	92	4	80
2019	PS-04	75	14	3	3	0	6	94	3	36
2018	PS	78	7	4	2	4	6	90	6	127
2018	PS-03	76	8	4	3	3	8	91	5	80
2018	PS-04	89	4	4	0	4	0	93	4	28
2017	PS	72	16	2	2	3	5	93	5	176
2017	PS-02	62	24	0	0	5	10	95	5	21
2017	PS-03	68	18	3	3	2	7	92	5	105
2017	PS-04	86	9	0	2	2	0	95	5	43

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	37	39	20	3	1	0	0	76	4	153
2020	PS-03	37	40	19	2	2	0	0	76	4	93
2020	PS-04	43	34	20	3	0	0	0	77	3	35
2019	PS	54	31	12	1	1	0	1	86	2	146
2019	PS-02	61	28	6	0	6	0	0	89	6	18
2019	PS-03	50	34	14	3	0	0	0	84	3	80
2019	PS-04	53	28	17	0	0	0	3	83	0	36
2018	PS	51	30	14	2	0	0	3	84	2	127
2018	PS-03	53	24	18	3	0	0	4	79	3	80
2018	PS-04	54	39	7	0	0	0	0	93	0	28
2017	PS	53	28	12	3	0	1	3	84	4	176
2017	PS-02	62	14	14	5	0	0	5	80	5	21
2017	PS-03	47	31	14	4	0	1	3	81	4	105
2017	PS-04	65	23	7	2	0	0	2	90	2	43

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	11	37	33	14	5	47	20	152
2020	PS-03	8	35	37	15	5	42	21	92
2020	PS-04	20	31	34	9	6	51	14	35

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	4	20	46	22	8	0	24	30	152
2020	PS-03	4	24	48	18	5	0	28	24	93
2020	PS-04	6	6	41	38	9	0	12	47	34
2019	PS	3	21	43	24	9	0	24	33	145
2019	PS-02	0	28	33	33	6	0	28	39	18
2019	PS-03	4	25	39	24	8	0	29	32	79
2019	PS-04	3	8	53	28	8	0	11	36	36
2018	PS	5	19	47	19	10	0	24	29	130
2018	PS-03	2	18	52	21	6	0	21	27	82
2018	PS-04	7	24	34	17	17	0	31	34	29
2017	PS	3	22	41	23	10	1	25	33	176
2017	PS-02	10	14	33	19	19	5	25	40	21
2017	PS-03	3	25	44	20	9	0	28	29	105
2017	PS-04	0	21	40	32	5	2	21	38	43

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	16	24	48	9	3	12	40	152
2020	PS-03	14	22	53	10	2	12	35	93
2020	PS-04	21	32	35	6	6	12	53	34
2019	PS	17	25	44	13	1	14	42	144
2019	PS-02	33	22	33	11	0	11	56	18
2019	PS-03	14	23	53	9	1	10	37	79
2019	PS-04	11	37	34	14	3	17	49	35
2018	PS	19	21	46	13	1	14	40	130
2018	PS-03	17	21	52	10	0	10	38	82
2018	PS-04	17	28	31	21	3	24	45	29
2017	PS	12	33	38	14	3	18	45	176
2017	PS-02	10	29	38	19	5	24	38	21
2017	PS-03	12	31	40	12	4	16	44	105
2017	PS-04	7	42	33	16	2	19	49	43

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	66	19	14	23	77	154
2020	PS-03	66	19	15	23	77	93
2020	PS-04	75	17	8	18	82	36

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PS	32	68	102
2020	PS-03	38	62	61
2020	PS-04	19	81	27

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	31	23	18	6	11	0	12	60	20	154
2020	PS-03	30	20	17	4	15	0	13	58	22	93
2020	PS-04	33	28	22	8	6	0	3	63	14	36
2019	PS	26	19	14	12	19	1	8	50	35	140
2019	PS-02	18	6	29	12	29	0	6	25	44	17
2019	PS-03	26	24	9	14	18	1	7	54	36	76
2019	PS-04	23	23	11	11	17	0	14	53	33	35
2018	PS	27	17	14	14	18	1	9	49	36	128
2018	PS-03	25	17	17	14	16	0	11	47	33	81
2018	PS-04	25	18	11	18	21	0	7	46	42	28

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	5	13	7	18	57	1	18	75	102
2020	PS-03	8	13	8	20	49	2	22	70	61
2020	PS-04	0	7	7	7	78	0	7	85	27

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PS	2	8	8	20	61	1	1	10	82	102
2020	PS-03	3	7	5	21	62	2	0	10	85	61
2020	PS-04	0	7	7	15	70	0	0	7	85	27

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - PS

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57j. Please indicate the nature of the harassment you experienced. Threat