2020 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - GL

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	36	40	13	5	5	0	1	77	10	381
2020	GL-07	33	46	12	4	5	0	0	78	10	92
2020	GL-08	41	45	9	0	2	0	2	88	2	44
2020	GL-09	38	29	20	6	7	0	0	67	13	86
2020	GL-10	25	53	15	3	5	0	0	78	8	40
2020	GL-11	40	38	10	7	4	0	1	79	11	73
2020	GL-12	55	18	27	0	0	0	0	73	0	11
2020	GL-13	38	44	13	0	6	0	0	81	6	16
2019	GL	41	37	12	5	4	1	0	78	10	380
2019	GL-07	40	37	10	3	9	0	0	77	13	86
2019	GL-08	55	34	9	2	0	0	0	89	2	44
2019	GL-09	44	39	7	5	4	1	0	84	9	75
2019	GL-10	40	32	19	6	2	0	0	72	9	47
2019	GL-11	33	39	17	7	3	1	0	72	10	70
2019	GL-13	42	37	16	5	0	0	0	79	5	19
2018	GL	32	43	14	8	3	0	0	75	11	310
2018	GL-07	30	41	16	11	1	0	0	71	12	73
2018	GL-08	59	33	4	0	4	0	0	93	4	27
2018	GL-09	31	44	13	10	3	0	0	75	13	72
2018	GL-10	29	45	17	7	2	0	0	74	10	42
2018	GL-11	25	53	9	9	4	0	0	78	13	55
2018	GL-13	27	27	33	13	0	0	0	53	13	15
2017	GL	33	45	11	6	5	0	0	78	11	382
2017	GL-07	42	37	10	4	7	0	0	79	11	71
2017	GL-08	31	53	6	8	2	0	0	84	10	51
2017	GL-09	40	30	15	6	8	0	0	71	14	99
2017	GL-10	20	53	13	7	7	0	0	73	13	60
2017	GL-11	32	52	12	5	0	0	0	83	5	60
2017	GL-13	27	53	13	7	0	0	0	80	7	15
2014	GL	33	44	10	7	5	0	0	77	13	429
2014	GL-06	41	45	7	7	0	0	0	86	7	29
2014	GL-07	35	43	4	9	7	2	0	79	17	55
2014	GL-08	33	47	7	9	4	0	0	80	13	55
2014	GL-09	36	41	12	5	6	1	0	77	10	107
2014	GL-10	34	51	8	5	3	0	0	85	8	65
2014	GL-11	26	50	10	7	7	0	0	75	15	68
2014	GL-13	21	37	11	32	0	0	0	58	32	19

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	28	37	15	12	7	0	1	66	19	379
2020	GL-07	24	38	20	10	8	0	1	63	18	92
2020	GL-08	43	27	14	7	9	0	0	70	16	44
2020	GL-09	22	39	9	22	7	0	0	61	29	85
2020	GL-10	33	28	23	8	10	0	0	60	18	40
2020	GL-11	32	44	12	7	4	0	1	76	11	73
2020	GL-12	18	36	27	18	0	0	0	55	18	11
2020	GL-13	27	40	20	13	0	0	0	67	13	15
2019	GL	29	35	15	11	8	1	0	65	20	376
2019	GL-07	21	41	16	9	13	0	0	62	22	86
2019	GL-08	33	30	14	14	9	0	0	63	23	43
2019	GL-09	38	36	11	11	3	1	0	75	14	73
2019	GL-10	28	28	17	20	7	0	0	57	26	46
2019	GL-11	27	36	14	9	11	1	1	65	21	70
2019	GL-13	32	32	21	16	0	0	0	63	16	19
2018	GL	19	37	18	14	13	0	0	56	27	308
2018	GL-07	19	35	19	15	11	0	0	54	26	72
2018	GL-08	15	41	15	19	11	0	0	56	30	27
2018	GL-09	18	35	15	13	18	0	0	54	31	71
2018	GL-10	23	26	21	9	21	0	0	49	30	43
2018	GL-11	18	49	11	15	7	0	0	67	22	55
2018	GL-13	0	47	27	7	20	0	0	47	27	15
2017	GL	23	33	18	11	14	1	0	56	26	381
2017	GL-07	24	32	20	7	15	1	0	57	23	71
2017	GL-08	22	28	26	17	4	2	2	51	22	51
2017	GL-09	25	33	17	6	18	0	0	59	24	99
2017	GL-10	17	32	15	19	17	0	0	49	36	59
2017	GL-11	20	45	10	17	8	0	0	65	25	60
2017	GL-13	27	33	27	7	7	0	0	60	13	15

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	60	30	6	3	1	0	0	90	4	378
2020	GL-07	51	40	7	2	1	0	0	90	3	91
2020	GL-08	73	23	2	0	2	0	0	95	2	44
2020	GL-09	59	29	5	6	1	0	0	88	7	85
2020	GL-10	58	30	8	3	3	0	0	88	5	40
2020	GL-11	72	19	4	3	0	0	1	93	3	72
2020	GL-12	64	36	0	0	0	0	0	100	0	11
2020	GL-13	63	31	6	0	0	0	0	94	0	16
2019	GL	59	31	5	3	2	1	0	90	5	376
2019	GL-07	61	28	2	4	5	0	0	89	8	85
2019	GL-08	70	25	2	2	0	0	0	95	2	44
2019	GL-09	55	38	5	0	0	1	0	94	0	73
2019	GL-10	67	20	4	9	0	0	0	87	9	46
2019	GL-11	50	39	9	0	1	1	0	90	1	70
2019	GL-13	53	42	0	5	0	0	0	95	5	19
2018	GL	56	33	6	3	2	0	0	90	4	307
2018	GL-07	54	32	11	1	1	0	0	86	3	72
2018	GL-08	67	30	0	0	4	0	0	96	4	27
2018	GL-09	52	38	3	1	4	1	0	91	6	71
2018	GL-10	57	36	2	5	0	0	0	93	5	42
2018	GL-11	57	33	7	2	0	0	0	91	2	54
2018	GL-13	40	33	20	7	0	0	0	73	7	15
2017	GL	59	33	6	2	1	0	0	92	2	378
2017	GL-07	68	25	6	0	1	0	0	93	1	69
2017	GL-08	59	35	4	2	0	0	0	94	2	49
2017	GL-09	65	26	6	2	1	0	0	91	3	99
2017	GL-10	49	41	3	5	2	0	0	90	7	59
2017	GL-11	46	44	10	0	0	0	0	90	0	61
2017	GL-13	47	53	0	0	0	0	0	100	0	15
2014	GL	69	24	4	1	2	0	0	93	3	428
2014	GL-06	79	21	0	0	0	0	0	100	0	29
2014	GL-07	80	13	4	0	2	2	0	94	2	55
2014	GL-08	69	18	4	7	2	0	0	87	9	55
2014	GL-09	74	20	3	1	3	0	0	93	4	106
2014	GL-10	57	40	3	0	0	0	0	97	0	65
2014	GL-11	65	28	4	0	3	0	0	93	3	68
2014	GL-13	47	37	16	0	0	0	0	84	0	19

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	48	37	9	4	3	0	0	85	7	378
2020	GL-07	46	38	9	5	1	0	0	85	7	91
2020	GL-08	57	36	2	2	2	0	0	93	5	44
2020	GL-09	41	40	9	6	5	0	0	80	10	86
2020	GL-10	55	35	5	0	5	0	0	90	5	40
2020	GL-11	51	35	8	3	3	0	0	86	6	72
2020	GL-12	70	10	20	0	0	0	0	80	0	10
2020	GL-13	44	38	19	0	0	0	0	81	0	16
2019	GL	51	35	7	3	2	1	0	87	5	377
2019	GL-07	55	29	8	5	2	0	0	85	7	85
2019	GL-08	58	33	5	0	5	0	0	91	5	43
2019	GL-09	51	40	4	4	0	1	0	92	4	75
2019	GL-10	59	24	9	9	0	0	0	83	9	46
2019	GL-11	40	41	13	0	3	3	0	84	3	70
2019	GL-13	53	42	5	0	0	0	0	95	0	19
2018	GL	43	38	13	3	2	0	0	81	6	308
2018	GL-07	50	32	15	1	1	0	0	82	3	72
2018	GL-08	59	22	11	4	4	0	0	81	7	27
2018	GL-09	34	46	14	3	3	0	0	80	6	71
2018	GL-10	44	33	12	2	7	2	0	79	10	43
2018	GL-11	35	48	9	7	0	0	0	83	7	54
2018	GL-13	27	47	27	0	0	0	0	73	0	15
2017	GL	41	40	11	3	3	0	0	82	7	375
2017	GL-07	49	33	9	1	6	0	1	84	7	69
2017	GL-08	45	41	14	0	0	0	0	86	0	49
2017	GL-09	48	36	7	4	4	0	0	85	8	99
2017	GL-10	33	40	17	5	5	0	0	72	10	58
2017	GL-11	25	53	17	3	2	0	0	78	5	60
2017	GL-13	33	60	7	0	0	0	0	93	0	15
2014	GL	44	39	9	4	3	0	0	83	8	428
2014	GL-06	59	31	7	3	0	0	0	90	3	29
2014	GL-07	45	33	15	4	2	2	0	79	6	55
2014	GL-08	42	42	7	5	4	0	0	84	9	55
2014	GL-09	52	36	7	2	3	0	0	89	5	107
2014	GL-10	40	45	8	6	2	0	0	85	8	65
2014	GL-11	32	48	10	3	7	0	0	80	10	68
2014	GL-13	42	26	11	11	11	0	0	68	21	19

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	36	32	15	11	5	0	1	68	16	379
2020	GL-07	32	33	15	13	5	0	1	66	19	91
2020	GL-08	55	32	9	5	0	0	0	86	5	44
2020	GL-09	26	36	15	12	9	1	0	63	21	85
2020	GL-10	30	38	20	8	5	0	0	68	13	40
2020	GL-11	44	25	18	8	4	0	1	69	13	73
2020	GL-12	64	27	0	9	0	0	0	91	9	11
2020	GL-13	25	13	25	38	0	0	0	38	38	16
2019	GL	33	27	19	10	10	1	0	61	20	379
2019	GL-07	41	19	15	13	12	1	0	60	25	86
2019	GL-08	32	30	20	9	9	0	0	61	18	44
2019	GL-09	24	39	19	8	8	3	0	64	16	75
2019	GL-10	33	33	15	11	9	0	0	65	20	46
2019	GL-11	30	26	21	10	13	0	0	56	23	70
2019	GL-13	32	26	26	16	0	0	0	58	16	19
2018	GL	21	29	21	14	14	0	0	51	28	308
2018	GL-07	24	28	21	14	14	0	0	51	28	72
2018	GL-08	30	33	11	22	4	0	0	63	26	27
2018	GL-09	20	27	23	14	15	1	0	47	30	71
2018	GL-10	21	19	24	14	21	0	0	40	36	42
2018	GL-11	18	27	22	16	16	0	0	45	33	55
2018	GL-13	7	40	20	7	27	0	0	47	33	15
2017	GL	23	32	17	15	12	1	0	56	27	379
2017	GL-07	27	29	24	6	14	0	0	56	20	71
2017	GL-08	18	36	26	18	2	0	0	54	20	50
2017	GL-09	26	37	9	13	13	1	0	64	27	97
2017	GL-10	8	33	23	18	15	0	2	42	34	60
2017	GL-11	28	28	13	22	7	2	0	58	29	60
2017	GL-13	33	27	13	13	13	0	0	60	27	15
2014	GL	24	33	23	12	8	0	0	58	20	429
2014	GL-06	45	28	3	10	10	3	0	75	21	29
2014	GL-07	26	32	17	11	15	0	0	58	26	55
2014	GL-08	20	27	33	13	7	0	0	47	20	55
2014	GL-09	26	36	20	12	7	0	0	62	19	107
2014	GL-10	23	37	28	8	5	0	0	60	12	65
2014	GL-11	20	32	23	16	9	0	0	52	25	68
2014	GL-13	16	37	16	26	5	0	0	53	32	19

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	34	34	16	9	6	0	1	69	15	378
2020	GL-07	31	31	23	7	8	0	1	62	14	91
2020	GL-08	60	19	9	12	0	0	0	79	12	43
2020	GL-09	26	38	18	13	6	0	0	64	19	85
2020	GL-10	30	40	10	13	8	0	0	70	20	40
2020	GL-11	36	41	11	4	7	0	1	78	11	73
2020	GL-12	55	27	9	9	0	0	0	82	9	11
2020	GL-13	38	19	31	13	0	0	0	56	13	16
2019	GL	31	32	18	12	7	0	0	63	19	379
2019	GL-07	38	23	15	13	10	0	0	62	23	86
2019	GL-08	32	34	14	14	7	0	0	66	20	44
2019	GL-09	24	41	21	9	3	1	0	66	12	75
2019	GL-10	30	32	15	15	9	0	0	62	23	47
2019	GL-11	26	33	21	10	10	0	0	59	20	70
2019	GL-13	26	42	21	11	0	0	0	68	11	19
2018	GL	20	33	19	14	12	0	0	54	26	308
2018	GL-07	21	35	21	11	13	0	0	56	24	72
2018	GL-08	30	33	15	22	0	0	0	63	22	27
2018	GL-09	19	31	18	15	15	1	0	51	31	72
2018	GL-10	14	26	21	21	17	0	0	40	38	42
2018	GL-11	17	31	24	15	13	0	0	48	28	54
2018	GL-13	20	33	20	7	20	0	0	53	27	15
2017	GL	22	32	20	14	11	0	0	54	26	378
2017	GL-07	25	27	30	6	13	0	0	52	18	71
2017	GL-08	20	32	26	22	0	0	0	52	22	50
2017	GL-09	26	35	13	11	15	0	0	61	26	96
2017	GL-10	8	31	29	19	12	0	2	40	31	59
2017	GL-11	21	36	15	21	7	0	0	57	28	61
2017	GL-13	27	33	20	13	7	0	0	60	20	15
2014	GL	21	34	23	14	7	0	0	55	21	428
2014	GL-06	27	42	14	10	7	0	0	69	17	29
2014	GL-07	27	29	15	15	13	2	0	57	28	55
2014	GL-08	16	36	22	18	7	0	0	53	26	55
2014	GL-09	22	35	24	9	9	1	0	57	19	106
2014	GL-10	20	32	32	11	5	0	0	52	15	65
2014	GL-11	17	32	26	17	7	0	0	49	25	68
2014	GL-13	21	32	11	37	0	0	0	53	37	19

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	33	27	22	9	7	1	1	62	16	378
2020	GL-07	29	35	20	9	5	1	1	65	15	91
2020	GL-08	45	23	25	0	5	2	0	70	5	44
2020	GL-09	33	27	14	13	8	2	1	63	22	84
2020	GL-10	23	28	28	15	8	0	0	50	23	40
2020	GL-11	34	25	27	5	7	0	1	60	13	73
2020	GL-12	64	18	0	18	0	0	0	82	18	11
2020	GL-13	31	19	13	19	19	0	0	50	38	16
2019	GL	32	27	21	11	8	2	0	60	19	380
2019	GL-07	38	23	19	10	8	1	0	62	19	86
2019	GL-08	34	23	27	9	7	0	0	57	16	44
2019	GL-09	27	35	17	15	5	1	0	62	20	75
2019	GL-10	26	30	21	9	9	6	0	59	18	47
2019	GL-11	24	29	26	7	11	3	0	54	19	70
2019	GL-13	42	26	5	11	16	0	0	68	26	19
2018	GL	27	27	21	11	12	1	0	55	24	310
2018	GL-07	26	32	19	11	11	1	0	58	22	73
2018	GL-08	41	22	15	11	11	0	0	63	22	27
2018	GL-09	25	28	18	15	10	4	0	55	26	72
2018	GL-10	21	19	31	12	17	0	0	40	29	42
2018	GL-11	22	31	24	9	15	0	0	53	24	55
2018	GL-13	27	20	20	7	27	0	0	47	33	15
2017	GL	24	30	19	12	11	3	0	57	24	379
2017	GL-07	24	32	15	13	11	4	0	59	25	71
2017	GL-08	18	37	23	18	2	2	0	56	21	49
2017	GL-09	27	31	20	7	12	3	0	60	20	97
2017	GL-10	15	25	27	17	10	5	2	43	29	60
2017	GL-11	34	30	11	15	8	2	0	65	23	61
2017	GL-13	13	33	27	7	20	0	0	47	27	15
2014	GL	23	28	19	14	11	3	1	54	26	428
2014	GL-06	24	24	14	17	10	10	0	54	30	29
2014	GL-07	24	32	7	15	15	7	0	61	32	55
2014	GL-08	16	24	22	18	9	9	2	45	31	55
2014	GL-09	26	36	18	8	9	2	1	63	18	107
2014	GL-10	25	30	16	16	14	0	0	55	30	64
2014	GL-11	23	24	31	12	10	0	0	48	22	68
2014	GL-13	26	5	21	37	11	0	0	32	47	19

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	38	31	16	7	4	1	3	72	12	381
2020	GL-07	27	35	23	9	4	0	2	63	13	92
2020	GL-08	48	20	18	5	5	0	5	71	10	44
2020	GL-09	29	36	13	12	8	0	2	67	20	86
2020	GL-10	28	45	10	10	5	3	0	74	15	40
2020	GL-11	53	27	15	1	1	0	1	82	3	73
2020	GL-12	64	9	9	9	0	9	0	80	10	11
2020	GL-13	69	19	6	6	0	0	0	88	6	16
2019	GL	36	31	21	4	5	1	1	69	9	379
2019	GL-07	38	30	22	2	6	0	1	69	8	86
2019	GL-08	25	41	16	9	9	0	0	66	18	44
2019	GL-09	37	31	20	4	4	1	3	71	8	75
2019	GL-10	26	32	28	9	2	2	2	60	11	47
2019	GL-11	41	29	20	3	6	1	0	71	9	70
2019	GL-13	56	17	22	6	0	0	0	72	6	18

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	38	30	13	9	8	1	1	69	18	381
2020	GL-07	29	38	14	9	9	0	1	68	18	92
2020	GL-08	55	23	9	11	2	0	0	77	14	44
2020	GL-09	29	22	15	14	16	2	1	53	31	86
2020	GL-10	28	28	25	5	13	3	0	56	18	40
2020	GL-11	47	34	8	7	3	0	1	82	10	73
2020	GL-12	45	36	0	9	9	0	0	82	18	11
2020	GL-13	50	38	13	0	0	0	0	88	0	16
2019	GL	36	30	16	9	8	1	0	67	17	379
2019	GL-07	41	24	17	7	10	0	0	65	17	86
2019	GL-08	34	36	9	9	11	0	0	70	20	44
2019	GL-09	31	31	19	15	3	3	0	63	18	75
2019	GL-10	32	28	13	17	9	0	2	61	26	47
2019	GL-11	32	38	14	6	9	1	0	71	15	69
2019	GL-13	37	37	26	0	0	0	0	74	0	19
2018	GL	29	33	15	11	13	0	0	62	23	310
2018	GL-07	31	33	14	13	10	0	0	64	22	72
2018	GL-08	22	41	15	11	11	0	0	63	22	27
2018	GL-09	26	32	10	10	21	1	0	59	31	72
2018	GL-10	26	26	19	14	16	0	0	51	30	43
2018	GL-11	31	40	13	9	7	0	0	71	16	55
2018	GL-13	33	20	33	7	7	0	0	53	13	15
2017	GL	27	31	15	14	12	0	0	59	26	382
2017	GL-07	31	35	13	6	15	0	0	66	21	71
2017	GL-08	18	28	19	24	12	0	0	45	35	51
2017	GL-09	31	29	19	8	12	0	0	61	20	99
2017	GL-10	18	27	15	22	15	2	2	47	38	60
2017	GL-11	27	33	18	15	7	0	0	60	22	60
2017	GL-13	47	40	7	0	7	0	0	87	7	15
2014	GL	29	33	19	10	9	1	0	62	19	429
2014	GL-06	59	24	3	7	0	7	0	89	7	29
2014	GL-07	29	23	20	11	15	2	0	54	26	55
2014	GL-08	22	23	31	16	7	0	0	45	24	55
2014	GL-09	29	36	13	7	14	0	0	65	21	107
2014	GL-10	20	35	20	18	6	0	0	55	25	65
2014	GL-11	23	44	17	6	10	0	0	67	16	68
2014	GL-13	37	37	26	0	0	0	0	74	0	19

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	39	32	10	10	7	0	1	73	17	380
2020	GL-07	35	31	11	14	5	0	3	68	20	91
2020	GL-08	52	23	9	16	0	0	0	75	16	44
2020	GL-09	29	33	14	12	13	0	0	62	24	86
2020	GL-10	25	45	18	5	5	3	0	72	10	40
2020	GL-11	51	33	3	7	5	0	1	85	13	73
2020	GL-12	55	27	9	0	9	0	0	82	9	11
2020	GL-13	63	25	13	0	0	0	0	88	0	16
2019	GL	42	28	12	7	9	1	0	71	16	377
2019	GL-07	44	28	13	6	9	0	0	72	15	86
2019	GL-08	44	26	7	9	14	0	0	70	23	43
2019	GL-09	36	34	19	3	5	1	1	72	8	74
2019	GL-10	43	23	15	6	13	0	0	66	19	47
2019	GL-11	40	33	7	11	7	1	0	74	19	70
2019	GL-13	42	32	11	11	5	0	0	74	16	19
2018	GL	35	28	18	7	12	0	0	64	18	309
2018	GL-07	32	32	14	13	8	0	0	65	21	71
2018	GL-08	30	30	26	7	7	0	0	59	15	27
2018	GL-09	33	26	15	7	18	0	0	60	25	72
2018	GL-10	30	21	28	5	16	0	0	51	21	43
2018	GL-11	38	29	18	4	11	0	0	67	15	55
2018	GL-13	53	13	27	0	7	0	0	67	7	15
2017	GL	33	30	17	9	12	0	0	63	20	383
2017	GL-07	35	34	17	3	11	0	0	69	14	71
2017	GL-08	24	29	26	18	2	2	0	54	20	51
2017	GL-09	40	30	9	5	15	0	0	71	20	99
2017	GL-10	20	23	22	13	22	0	0	43	35	60
2017	GL-11	41	21	20	11	7	0	0	62	18	61
2017	GL-13	47	40	7	7	0	0	0	87	7	15
2014	GL	32	33	17	8	9	0	0	66	17	428
2014	GL-06	62	28	0	3	7	0	0	90	10	29
2014	GL-07	31	32	20	4	11	2	0	65	15	55
2014	GL-08	18	31	25	13	11	0	2	50	24	55
2014	GL-09	36	28	18	7	10	1	0	65	17	106
2014	GL-10	23	42	15	11	9	0	0	65	20	65
2014	GL-11	22	40	19	8	10	0	0	62	19	68
2014	GL-13	53	26	11	11	0	0	0	79	11	19

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	30	30	19	7	12	2	1	61	20	381
2020	GL-07	28	33	18	5	12	2	1	63	18	92
2020	GL-08	32	32	23	2	7	5	0	67	10	44
2020	GL-09	20	36	15	10	16	2	0	57	27	86
2020	GL-10	30	18	18	10	23	3	0	49	33	40
2020	GL-11	36	30	21	7	5	0	1	67	13	73
2020	GL-12	55	18	27	0	0	0	0	73	0	11
2020	GL-13	38	19	19	13	13	0	0	56	25	16
2019	GL	29	29	17	13	9	3	0	60	23	378
2019	GL-07	36	24	10	12	15	2	0	62	27	86
2019	GL-08	25	27	23	16	7	2	0	53	23	44
2019	GL-09	25	33	23	8	4	7	0	63	13	75
2019	GL-10	17	32	11	23	13	2	2	51	38	47
2019	GL-11	25	28	25	14	7	1	0	53	22	69
2019	GL-13	37	32	16	11	5	0	0	68	16	19
2018	GL	20	33	18	11	16	1	0	54	27	310
2018	GL-07	19	32	16	10	22	1	0	51	32	73
2018	GL-08	26	33	19	7	15	0	0	59	22	27
2018	GL-09	17	35	18	13	17	1	0	52	30	72
2018	GL-10	24	26	19	19	12	0	0	50	31	42
2018	GL-11	15	33	25	9	18	0	0	47	27	55
2018	GL-13	33	27	20	7	13	0	0	60	20	15
2017	GL	19	30	23	12	12	4	0	52	25	378
2017	GL-07	19	26	26	13	14	1	0	45	28	69
2017	GL-08	14	34	32	12	6	2	0	49	18	50
2017	GL-09	20	32	23	9	11	4	0	54	21	98
2017	GL-10	12	31	17	14	19	7	2	46	35	59
2017	GL-11	21	29	21	15	8	5	0	53	24	61
2017	GL-13	33	40	20	7	0	0	0	73	7	15
2014	GL	19	32	22	12	10	5	0	54	23	425
2014	GL-06	32	22	7	14	7	18	0	66	26	28
2014	GL-07	20	29	20	7	20	4	0	51	28	55
2014	GL-08	16	31	26	15	7	5	0	50	23	55
2014	GL-09	21	29	21	15	10	3	1	51	26	107
2014	GL-10	16	31	25	16	8	5	0	49	25	64
2014	GL-11	13	44	20	7	10	4	0	60	19	67
2014	GL-13	28	39	28	6	0	0	0	67	6	18

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	29	29	18	10	13	1	1	59	23	379
2020	GL-07	22	32	21	9	13	2	1	56	23	91
2020	GL-08	37	23	21	12	7	0	0	60	19	43
2020	GL-09	21	30	19	10	20	0	0	51	30	86
2020	GL-10	28	25	10	15	18	3	3	55	34	40
2020	GL-11	36	30	16	10	7	0	1	67	17	73
2020	GL-12	55	27	18	0	0	0	0	82	0	11
2020	GL-13	31	25	31	0	13	0	0	56	13	16
2019	GL	27	29	19	11	13	2	0	57	24	377
2019	GL-07	33	21	19	8	18	1	0	55	26	85
2019	GL-08	27	30	18	14	11	0	0	57	25	44
2019	GL-09	23	35	17	15	7	4	0	60	22	75
2019	GL-10	17	32	15	11	21	2	2	51	33	47
2019	GL-11	23	26	30	9	12	0	0	49	20	69
2019	GL-13	21	47	11	16	5	0	0	68	21	19
2018	GL	19	31	20	12	17	1	0	50	29	307
2018	GL-07	18	28	22	11	19	1	0	46	31	72
2018	GL-08	19	41	15	11	15	0	0	59	26	27
2018	GL-09	15	22	26	15	19	1	0	38	35	72
2018	GL-10	20	37	17	10	17	0	0	56	27	41
2018	GL-11	15	35	17	13	20	0	0	50	33	54
2018	GL-13	20	33	27	7	13	0	0	53	20	15
2017	GL	18	24	24	18	15	2	0	42	34	381
2017	GL-07	21	20	20	20	18	1	0	41	38	71
2017	GL-08	12	30	30	22	6	0	0	42	28	50
2017	GL-09	18	23	27	14	15	2	0	43	30	98
2017	GL-10	8	18	27	18	22	5	2	29	43	60
2017	GL-11	23	26	18	16	16	0	0	49	33	61
2017	GL-13	27	33	27	7	0	7	0	64	7	15
2014	GL	16	29	25	14	14	2	0	47	28	428
2014	GL-06	31	24	21	3	14	7	0	59	18	29
2014	GL-07	20	23	24	15	16	2	0	44	32	55
2014	GL-08	16	27	26	20	11	0	0	44	31	55
2014	GL-09	17	30	20	17	16	1	0	47	33	107
2014	GL-10	9	29	25	18	15	3	0	40	35	65
2014	GL-11	13	35	28	6	15	3	0	50	21	67
2014	GL-13	26	32	37	5	0	0	0	58	5	19

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	21	31	21	14	12	2	1	53	26	380
2020	GL-07	18	34	20	14	11	2	1	54	26	92
2020	GL-08	36	20	27	11	5	0	0	57	16	44
2020	GL-09	16	27	22	15	19	1	0	44	34	86
2020	GL-10	23	28	13	18	15	3	0	53	34	39
2020	GL-11	19	37	22	10	10	1	1	58	20	73
2020	GL-12	45	27	18	9	0	0	0	73	9	11
2020	GL-13	13	25	19	38	6	0	0	38	44	16
2019	GL	21	29	20	15	14	1	0	51	29	377
2019	GL-07	30	24	16	13	16	0	0	55	29	86
2019	GL-08	23	26	19	23	9	0	0	49	33	43
2019	GL-09	13	35	24	15	9	4	0	50	25	75
2019	GL-10	17	32	11	13	26	0	2	50	39	47
2019	GL-11	19	28	28	13	13	0	0	46	26	69
2019	GL-13	11	42	11	32	5	0	0	53	37	19
2018	GL	14	25	24	17	18	2	0	40	36	309
2018	GL-07	11	26	25	18	18	3	0	38	37	73
2018	GL-08	22	22	26	15	15	0	0	44	30	27
2018	GL-09	11	23	20	20	24	3	0	35	45	71
2018	GL-10	19	19	26	17	19	0	0	38	36	42
2018	GL-11	9	31	25	13	22	0	0	40	35	55
2018	GL-13	7	27	27	27	13	0	0	33	40	15
2017	GL	14	22	24	18	19	3	0	38	38	381
2017	GL-07	13	27	24	17	18	1	0	40	36	71
2017	GL-08	12	26	26	24	12	0	0	38	36	50
2017	GL-09	15	18	28	15	20	3	0	35	37	98
2017	GL-10	8	17	25	20	25	3	2	26	47	60
2017	GL-11	20	23	20	13	21	3	0	44	36	61
2017	GL-13	27	33	13	13	7	7	0	64	21	15
2014	GL	12	25	25	20	15	3	0	38	36	427
2014	GL-06	17	31	24	10	10	7	0	52	22	29
2014	GL-07	15	25	26	18	15	2	0	40	34	55
2014	GL-08	15	20	35	18	11	2	0	35	29	55
2014	GL-09	13	25	18	20	23	1	0	39	43	106
2014	GL-10	6	28	18	26	18	3	0	35	46	65
2014	GL-11	9	26	32	19	9	4	0	37	29	67
2014	GL-13	16	32	32	16	5	0	0	47	21	19

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	20	32	16	18	12	1	1	53	31	381
2020	GL-07	23	30	11	17	17	0	1	54	35	92
2020	GL-08	30	27	23	11	9	0	0	57	20	44
2020	GL-09	13	28	19	22	17	1	0	41	40	86
2020	GL-10	10	38	18	20	13	3	0	49	33	40
2020	GL-11	21	38	14	19	7	0	1	60	26	73
2020	GL-12	36	36	18	9	0	0	0	73	9	11
2020	GL-13	31	25	19	19	6	0	0	56	25	16
2019	GL	20	28	23	13	15	1	0	49	28	376
2019	GL-07	27	23	20	10	20	0	0	50	30	86
2019	GL-08	23	25	11	25	16	0	0	48	41	44
2019	GL-09	16	31	31	8	11	4	0	49	19	75
2019	GL-10	13	32	13	19	21	2	0	46	41	47
2019	GL-11	18	28	34	6	13	0	0	46	19	67
2019	GL-13	16	37	16	32	0	0	0	53	32	19
2018	GL	12	29	19	18	19	2	0	42	38	309
2018	GL-07	10	29	19	19	21	3	0	39	41	73
2018	GL-08	11	30	26	11	22	0	0	41	33	27
2018	GL-09	7	28	17	19	26	3	0	36	47	72
2018	GL-10	17	20	22	24	17	0	0	37	41	41
2018	GL-11	9	35	22	15	20	0	0	44	35	55
2018	GL-13	20	33	13	27	7	0	0	53	33	15
2017	GL	14	27	19	19	19	2	0	42	39	381
2017	GL-07	17	25	14	18	22	3	0	44	42	71
2017	GL-08	12	32	18	26	12	0	0	44	38	50
2017	GL-09	13	26	18	18	22	2	0	40	42	98
2017	GL-10	7	30	28	8	23	2	2	38	33	60
2017	GL-11	16	23	23	23	13	2	0	40	37	61
2017	GL-13	20	47	13	20	0	0	0	67	20	15
2014	GL	13	28	21	20	15	3	0	42	36	425
2014	GL-06	24	28	14	17	7	10	0	58	27	29
2014	GL-07	18	16	26	17	18	5	0	36	37	55
2014	GL-08	13	29	22	22	13	2	0	43	35	55
2014	GL-09	16	25	17	21	20	1	0	41	41	105
2014	GL-10	12	22	20	26	17	3	0	35	44	65
2014	GL-11	4	42	25	17	11	2	0	47	28	66
2014	GL-13	5	53	26	11	5	0	0	58	16	19

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	24	35	19	13	9	0	1	59	22	380
2020	GL-07	20	33	26	8	13	0	1	53	21	92
2020	GL-08	34	36	9	11	9	0	0	70	20	44
2020	GL-09	21	29	16	18	15	0	0	51	33	85
2020	GL-10	20	43	18	13	8	0	0	63	20	40
2020	GL-11	30	38	16	10	4	0	1	69	14	73
2020	GL-12	27	45	9	18	0	0	0	73	18	11
2020	GL-13	31	25	31	13	0	0	0	56	13	16
2019	GL	26	37	17	11	8	1	0	63	20	377
2019	GL-07	28	36	20	6	10	0	0	64	16	86
2019	GL-08	32	34	11	11	9	0	2	67	21	44
2019	GL-09	29	37	11	15	7	1	0	67	22	73
2019	GL-10	26	30	24	11	9	0	0	57	20	46
2019	GL-11	20	31	23	14	10	1	0	52	25	70
2019	GL-13	16	53	11	21	0	0	0	68	21	19
2018	GL	18	36	20	12	13	0	0	55	25	310
2018	GL-07	25	40	10	15	11	0	0	64	26	73
2018	GL-08	15	26	37	15	7	0	0	41	22	27
2018	GL-09	15	39	15	10	21	0	0	54	31	72
2018	GL-10	16	26	30	9	19	0	0	42	28	43
2018	GL-11	15	43	19	11	11	0	2	58	23	54
2018	GL-13	27	33	20	13	7	0	0	60	20	15
2017	GL	19	34	22	12	13	0	0	53	25	382
2017	GL-07	27	40	15	7	10	1	0	67	17	71
2017	GL-08	24	12	37	22	4	0	2	36	26	51
2017	GL-09	18	35	18	7	21	0	0	54	28	99
2017	GL-10	12	38	22	13	15	0	0	50	28	60
2017	GL-11	17	32	27	15	10	0	0	48	25	60
2017	GL-13	20	40	27	7	7	0	0	60	13	15
2014	GL	18	34	17	18	12	1	0	52	31	427
2014	GL-06	38	38	3	21	0	0	0	76	21	29
2014	GL-07	18	31	17	16	16	2	0	50	33	55
2014	GL-08	24	28	17	20	9	0	2	53	30	54
2014	GL-09	16	36	16	18	12	1	1	53	31	106
2014	GL-10	12	34	25	18	11	0	0	46	29	65
2014	GL-11	13	37	16	22	12	0	0	50	34	68
2014	GL-13	11	58	11	21	0	0	0	68	21	19

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	26	40	17	12	4	0	0	66	17	380
2020	GL-07	21	49	14	8	9	0	0	70	16	92
2020	GL-08	41	30	16	9	5	0	0	70	14	44
2020	GL-09	20	32	21	20	7	0	0	52	27	85
2020	GL-10	15	40	28	18	0	0	0	55	18	40
2020	GL-11	29	44	16	8	1	0	1	74	10	73
2020	GL-12	45	27	9	18	0	0	0	73	18	11
2020	GL-13	56	31	6	6	0	0	0	88	6	16
2019	GL	25	42	14	12	6	1	0	68	18	375
2019	GL-07	26	42	16	8	7	0	0	68	15	85
2019	GL-08	32	45	2	18	2	0	0	77	20	44
2019	GL-09	26	41	16	10	5	1	0	68	15	73
2019	GL-10	22	48	17	11	2	0	0	70	13	46
2019	GL-11	21	37	16	17	7	1	0	59	25	70
2019	GL-13	16	42	21	16	5	0	0	58	21	19
2018	GL	23	39	18	13	8	0	0	62	20	311
2018	GL-07	22	41	19	15	3	0	0	63	18	73
2018	GL-08	19	41	26	4	11	0	0	59	15	27
2018	GL-09	19	36	13	14	18	0	0	56	32	72
2018	GL-10	16	47	16	14	7	0	0	63	21	43
2018	GL-11	27	38	20	9	5	0	0	65	15	55
2018	GL-13	20	40	27	13	0	0	0	60	13	15
2017	GL	26	35	17	14	8	0	0	61	22	382
2017	GL-07	32	38	13	10	7	0	0	70	17	71
2017	GL-08	22	45	17	10	6	0	0	67	16	51
2017	GL-09	26	32	19	12	10	0	0	59	22	99
2017	GL-10	20	32	18	17	13	0	0	52	30	60
2017	GL-11	22	30	20	25	3	0	0	52	28	60
2017	GL-13	47	27	13	13	0	0	0	73	13	15

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	36	29	15	11	8	0	1	66	19	381
2020	GL-07	27	35	14	15	7	0	2	63	22	92
2020	GL-08	48	27	9	7	9	0	0	75	16	44
2020	GL-09	28	20	19	17	16	0	0	48	34	86
2020	GL-10	28	35	20	8	8	3	0	64	15	40
2020	GL-11	51	26	14	5	3	0	1	78	8	73
2020	GL-12	45	45	0	0	9	0	0	91	9	11
2020	GL-13	56	31	6	6	0	0	0	88	6	16
2019	GL	35	31	18	9	6	1	0	66	15	380
2019	GL-07	40	29	14	9	8	0	0	69	17	86
2019	GL-08	36	39	9	5	11	0	0	75	16	44
2019	GL-09	33	28	23	11	4	1	0	62	15	75
2019	GL-10	30	28	23	15	4	0	0	57	19	47
2019	GL-11	33	33	17	7	7	1	1	68	15	70
2019	GL-13	37	26	32	5	0	0	0	63	5	19
2018	GL	28	36	15	9	10	0	1	65	20	309
2018	GL-07	33	35	11	8	11	1	0	69	20	72
2018	GL-08	30	37	22	0	11	0	0	67	11	27
2018	GL-09	24	35	13	13	15	0	1	59	28	72
2018	GL-10	26	28	19	16	12	0	0	53	28	43
2018	GL-11	22	43	19	9	6	0	2	66	15	54
2018	GL-13	53	20	20	0	7	0	0	73	7	15
2017	GL	25	34	17	12	11	1	1	60	23	382
2017	GL-07	31	35	15	9	10	0	0	66	18	71
2017	GL-08	16	45	14	16	6	2	2	63	23	51
2017	GL-09	27	29	20	10	13	0	0	57	23	99
2017	GL-10	12	35	17	17	17	2	2	48	34	60
2017	GL-11	33	26	18	13	8	2	0	60	22	61
2017	GL-13	27	53	13	7	0	0	0	80	7	15
2014	GL	30	33	18	11	7	0	0	63	19	429
2014	GL-06	55	34	0	7	0	3	0	93	7	29
2014	GL-07	32	22	18	11	15	2	0	55	26	55
2014	GL-08	26	29	22	18	4	0	2	55	22	55
2014	GL-09	24	37	18	7	12	0	1	62	20	107
2014	GL-10	17	35	26	17	5	0	0	52	22	65
2014	GL-11	25	42	15	12	7	0	0	66	19	68
2014	GL-13	53	26	21	0	0	0	0	79	0	19

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	21	38	18	14	9	0	0	59	23	381
2020	GL-07	22	35	20	12	12	0	0	57	24	92
2020	GL-08	34	43	11	7	5	0	0	77	11	44
2020	GL-09	16	41	15	19	9	0	0	57	28	86
2020	GL-10	15	30	20	23	13	0	0	45	35	40
2020	GL-11	19	40	22	11	7	0	1	60	18	73
2020	GL-12	45	36	9	9	0	0	0	82	9	11
2020	GL-13	19	44	6	25	6	0	0	63	31	16
2019	GL	19	38	18	16	8	1	0	58	24	378
2019	GL-07	14	43	21	9	13	0	0	57	22	86
2019	GL-08	23	47	9	19	2	0	0	70	21	43
2019	GL-09	20	43	15	14	7	1	0	64	21	74
2019	GL-10	17	38	21	17	6	0	0	55	23	47
2019	GL-11	19	27	19	26	9	1	0	46	35	70
2019	GL-13	26	32	26	16	0	0	0	58	16	19
2018	GL	12	44	15	18	12	0	0	55	30	310
2018	GL-07	15	42	12	16	14	0	0	58	30	73
2018	GL-08	15	59	7	7	11	0	0	74	19	27
2018	GL-09	14	42	13	15	15	0	0	56	31	71
2018	GL-10	5	42	19	23	12	0	0	47	35	43
2018	GL-11	9	45	13	24	9	0	0	55	33	55
2018	GL-13	7	47	20	13	13	0	0	53	27	15
2017	GL	15	33	17	20	15	0	1	48	35	383
2017	GL-07	21	29	18	20	11	0	0	51	31	71
2017	GL-08	24	27	20	16	14	0	0	51	29	51
2017	GL-09	15	33	15	22	13	0	1	49	36	99
2017	GL-10	5	33	18	20	22	0	2	39	42	60
2017	GL-11	8	39	15	20	16	0	2	48	37	61
2017	GL-13	20	33	13	20	13	0	0	53	33	15
2014	GL	17	38	17	16	12	0	0	55	27	428
2014	GL-06	31	31	10	17	10	0	0	62	27	29
2014	GL-07	18	38	11	11	20	2	0	57	32	55
2014	GL-08	27	38	16	11	7	0	0	65	18	55
2014	GL-09	19	35	18	18	10	0	1	54	28	107
2014	GL-10	8	43	17	18	14	0	0	51	32	65
2014	GL-11	8	36	23	21	12	0	0	44	32	68
2014	GL-13	6	50	28	11	6	0	0	56	17	18

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	40	26	18	7	8	0	1	67	15	380
2020	GL-07	33	36	14	8	8	0	2	70	16	92
2020	GL-08	55	9	25	9	2	0	0	64	11	44
2020	GL-09	31	23	21	12	13	0	0	55	24	86
2020	GL-10	31	23	23	8	15	0	0	54	23	39
2020	GL-11	48	27	15	4	3	1	1	77	7	73
2020	GL-12	55	27	0	9	9	0	0	82	18	11
2020	GL-13	63	19	19	0	0	0	0	81	0	16

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	23	28	25	11	10	2	1	52	22	379
2020	GL-07	22	32	22	11	11	2	1	55	22	92
2020	GL-08	39	23	27	9	2	0	0	61	11	44
2020	GL-09	13	22	27	16	19	3	0	36	36	86
2020	GL-10	15	30	18	23	13	3	0	46	36	40
2020	GL-11	27	28	30	7	6	1	1	57	13	71
2020	GL-12	45	18	27	0	9	0	0	64	9	11
2020	GL-13	25	50	19	6	0	0	0	75	6	16
2019	GL	22	25	20	17	13	3	0	48	30	377
2019	GL-07	28	23	13	14	17	5	0	54	33	86
2019	GL-08	20	25	27	18	9	0	0	45	27	44
2019	GL-09	21	25	28	9	13	3	0	48	23	75
2019	GL-10	21	17	15	30	15	0	2	39	46	47
2019	GL-11	21	24	21	21	12	1	0	45	33	67
2019	GL-13	5	53	21	16	0	5	0	61	17	19
2018	GL	14	28	25	18	15	0	0	42	33	305
2018	GL-07	17	25	28	19	11	0	0	42	31	72
2018	GL-08	15	33	11	22	19	0	0	48	41	27
2018	GL-09	14	25	25	13	21	1	0	40	34	71
2018	GL-10	14	10	31	26	19	0	0	24	45	42
2018	GL-11	10	35	21	21	13	0	0	44	35	52
2018	GL-13	7	47	33	0	13	0	0	53	13	15
2017	GL	17	27	21	18	14	3	0	45	33	379
2017	GL-07	14	35	18	18	13	1	0	50	32	71
2017	GL-08	16	29	28	20	4	4	0	47	25	51
2017	GL-09	19	28	18	12	20	4	0	48	33	97
2017	GL-10	10	15	23	27	22	2	2	26	50	60
2017	GL-11	21	26	15	23	11	3	0	49	36	61
2017	GL-13	20	33	33	13	0	0	0	53	13	15
2014	GL	16	26	24	15	16	3	0	44	32	429
2014	GL-06	38	17	14	21	3	7	0	59	26	29
2014	GL-07	11	25	18	20	24	2	0	37	45	55
2014	GL-08	16	24	33	13	13	2	0	41	26	55
2014	GL-09	18	31	20	10	18	4	0	50	29	107
2014	GL-10	8	18	28	17	26	3	0	27	44	65
2014	GL-11	16	26	31	13	15	0	0	42	28	68
2014	GL-13	16	53	32	0	0	0	0	68	0	19

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	20	32	17	12	15	2	2	54	28	379
2020	GL-07	18	28	21	13	15	1	3	49	30	92
2020	GL-08	25	32	9	14	14	5	2	61	29	44
2020	GL-09	13	31	18	13	22	2	1	45	37	85
2020	GL-10	5	38	20	23	13	3	0	44	36	40
2020	GL-11	29	36	17	7	8	1	1	67	16	72
2020	GL-12	55	27	9	0	9	0	0	82	9	11
2020	GL-13	19	38	13	19	13	0	0	56	31	16
2019	GL	21	25	22	11	17	2	1	48	29	377
2019	GL-07	20	17	23	14	21	3	1	39	37	86
2019	GL-08	11	23	32	16	16	0	2	35	33	44
2019	GL-09	16	35	22	5	18	3	1	54	24	74
2019	GL-10	20	24	22	17	15	0	2	44	33	46
2019	GL-11	28	23	19	10	19	1	0	51	29	69
2019	GL-13	26	42	5	11	11	0	5	72	22	19
2018	GL	17	27	24	13	17	1	1	45	31	306
2018	GL-07	18	25	25	15	15	0	1	44	31	72
2018	GL-08	19	22	22	15	15	4	4	44	32	27
2018	GL-09	21	27	20	6	20	4	3	52	27	71
2018	GL-10	12	19	21	21	26	0	0	31	48	42
2018	GL-11	11	33	26	15	15	0	0	44	30	54
2018	GL-13	20	27	47	0	7	0	0	47	7	15
2017	GL	15	31	17	14	19	2	2	47	34	380
2017	GL-07	8	35	23	10	22	1	0	44	33	71
2017	GL-08	16	19	22	28	8	0	8	38	38	51
2017	GL-09	15	31	19	11	19	4	0	48	32	98
2017	GL-10	10	19	17	17	31	2	5	31	51	59
2017	GL-11	20	48	5	13	12	2	0	69	25	60
2017	GL-13	27	40	13	13	7	0	0	67	20	15
2014	GL	14	28	21	13	18	3	3	45	33	429
2014	GL-06	34	14	7	17	17	10	0	54	38	29
2014	GL-07	11	20	15	22	26	5	2	33	51	55
2014	GL-08	15	18	20	12	20	4	11	38	38	55
2014	GL-09	15	31	24	9	17	3	1	48	27	107
2014	GL-10	8	28	18	20	25	2	0	36	45	65
2014	GL-11	13	35	24	10	13	1	3	50	25	68
2014	GL-13	16	47	32	0	0	0	5	67	0	19

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	62	20	10	3	1	1	3	86	4	381
2020	GL-07	62	21	9	2	0	0	7	88	2	92
2020	GL-08	82	7	5	5	0	0	2	91	5	44
2020	GL-09	59	23	10	3	0	1	2	86	4	86
2020	GL-10	63	20	8	3	3	3	3	87	5	40
2020	GL-11	60	23	11	1	3	0	1	85	4	73
2020	GL-12	73	18	9	0	0	0	0	91	0	11
2020	GL-13	38	38	6	13	0	0	6	80	13	16
2019	GL	55	22	11	4	2	2	3	81	7	379
2019	GL-07	55	20	14	6	3	0	2	76	10	86
2019	GL-08	57	23	9	2	2	2	5	85	5	44
2019	GL-09	51	31	12	4	0	1	1	84	4	75
2019	GL-10	65	17	9	0	2	2	4	88	2	46
2019	GL-11	51	14	16	7	3	3	6	72	11	70
2019	GL-13	58	26	0	11	0	0	5	89	11	19

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	43	21	16	10	6	2	2	67	16	378
2020	GL-07	45	20	13	9	7	1	5	69	16	91
2020	GL-08	57	23	16	2	0	2	0	81	2	44
2020	GL-09	38	19	15	15	8	2	2	60	24	86
2020	GL-10	29	29	11	18	11	3	0	59	30	38
2020	GL-11	38	23	21	10	4	3	1	64	14	73
2020	GL-12	64	18	18	0	0	0	0	82	0	11
2020	GL-13	50	13	25	0	6	0	6	67	7	16
2019	GL	38	22	20	7	6	3	4	65	14	379
2019	GL-07	44	14	22	8	8	2	1	60	17	86
2019	GL-08	48	14	16	5	2	2	14	73	8	44
2019	GL-09	37	24	25	7	4	3	0	63	11	75
2019	GL-10	26	28	22	11	9	2	2	57	20	46
2019	GL-11	30	29	14	7	10	4	6	65	19	70
2019	GL-13	58	26	5	5	0	0	5	89	6	19

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	70	13	6	4	3	1	3	86	7	380
2020	GL-07	67	14	4	5	3	1	4	86	9	91
2020	GL-08	75	18	5	2	0	0	0	93	2	44
2020	GL-09	66	14	9	5	3	1	1	82	8	86
2020	GL-10	65	10	5	8	8	3	3	79	16	40
2020	GL-11	74	10	7	1	3	3	3	88	4	73
2020	GL-12	82	0	9	0	0	0	9	90	0	11
2020	GL-13	81	6	6	0	0	0	6	93	0	16
2019	GL	62	14	9	3	6	2	5	81	9	376
2019	GL-07	62	12	7	2	12	0	6	78	15	86
2019	GL-08	63	16	7	0	2	5	7	89	3	43
2019	GL-09	63	17	11	5	1	3	0	82	7	75
2019	GL-10	56	20	7	4	4	4	4	83	10	45
2019	GL-11	58	7	14	3	9	3	6	71	13	69
2019	GL-13	84	5	5	0	0	0	5	94	0	19

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	72	13	5	3	2	2	5	90	5	377
2020	GL-07	67	17	3	3	2	1	7	90	6	90
2020	GL-08	80	11	2	2	0	5	0	95	2	44
2020	GL-09	70	14	7	4	1	0	4	88	5	84
2020	GL-10	60	18	0	10	8	3	3	82	18	40
2020	GL-11	79	5	8	0	0	3	4	91	0	73
2020	GL-12	73	9	0	0	0	0	18	100	0	11
2020	GL-13	88	0	0	0	0	0	13	100	0	16
2019	GL	69	9	7	2	3	4	7	87	6	375
2019	GL-07	67	8	8	2	6	2	6	82	9	85
2019	GL-08	66	14	2	0	0	5	14	97	0	44
2019	GL-09	72	11	8	3	0	5	1	88	3	74
2019	GL-10	69	9	4	4	2	4	7	88	8	45
2019	GL-11	65	7	10	4	4	3	6	79	10	69
2019	GL-13	95	0	0	0	0	0	5	100	0	19

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	32	40	10	11	6	0	0	72	17	379
2020	GL-07	29	43	10	8	10	0	0	73	17	92
2020	GL-08	36	41	11	9	2	0	0	77	11	44
2020	GL-09	24	36	15	19	6	0	0	60	25	85
2020	GL-10	30	33	3	28	8	0	0	63	35	40
2020	GL-11	43	46	8	0	1	0	1	90	1	72
2020	GL-12	55	27	18	0	0	0	0	82	0	11
2020	GL-13	31	44	6	13	6	0	0	75	19	16
2019	GL	31	41	13	8	7	1	0	72	15	376
2019	GL-07	23	43	14	7	13	0	0	66	20	86
2019	GL-08	34	34	11	11	9	0	0	68	20	44
2019	GL-09	33	44	10	10	3	1	0	78	13	73
2019	GL-10	33	33	20	4	9	0	0	67	13	45
2019	GL-11	27	46	14	4	7	1	0	74	12	70
2019	GL-13	37	47	11	5	0	0	0	84	5	19
2018	GL	23	42	14	9	12	0	0	65	21	306
2018	GL-07	24	36	18	10	13	0	0	60	22	72
2018	GL-08	15	54	15	12	4	0	0	69	15	26
2018	GL-09	18	44	13	8	17	0	0	62	25	71
2018	GL-10	24	38	12	5	21	0	0	62	26	42
2018	GL-11	24	49	13	7	7	0	0	73	15	55
2018	GL-13	33	27	13	20	7	0	0	60	27	15
2017	GL	23	41	17	10	8	0	0	65	18	376
2017	GL-07	26	41	19	4	9	1	0	68	13	69
2017	GL-08	21	33	25	13	8	0	0	54	21	48
2017	GL-09	27	42	12	10	8	0	0	70	18	99
2017	GL-10	17	46	15	10	12	0	0	63	22	59
2017	GL-11	20	41	20	15	5	0	0	61	20	61
2017	GL-13	20	40	20	13	7	0	0	60	20	15
2014	GL	19	44	14	12	10	1	0	63	22	429
2014	GL-06	24	59	0	3	10	3	0	86	14	29
2014	GL-07	16	45	13	9	15	2	0	63	24	55
2014	GL-08	16	36	20	16	11	0	0	53	27	55
2014	GL-09	19	47	11	10	10	2	1	67	21	107
2014	GL-10	14	43	18	18	6	0	0	57	25	65
2014	GL-11	22	42	13	12	12	0	0	64	23	68
2014	GL-13	26	58	16	0	0	0	0	84	0	19

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	34	36	16	8	6	0	0	70	14	378
2020	GL-07	23	42	19	9	8	0	0	65	16	91
2020	GL-08	44	40	7	7	2	0	0	84	9	43
2020	GL-09	28	36	18	7	11	0	0	65	18	85
2020	GL-10	35	30	13	15	8	0	0	65	23	40
2020	GL-11	44	36	15	1	3	0	1	81	4	73
2020	GL-12	73	9	9	9	0	0	0	82	9	11
2020	GL-13	44	19	25	13	0	0	0	63	13	16
2019	GL	36	34	14	9	6	1	0	70	16	373
2019	GL-07	38	26	19	6	12	0	0	64	17	86
2019	GL-08	33	45	2	12	7	0	0	79	19	42
2019	GL-09	39	36	13	10	1	1	0	76	11	72
2019	GL-10	33	28	20	11	9	0	0	61	20	46
2019	GL-11	30	32	19	12	6	1	0	63	18	69
2019	GL-13	37	47	5	5	5	0	0	84	11	19
2018	GL	25	39	18	7	10	0	0	65	18	307
2018	GL-07	27	32	24	6	11	0	0	59	17	71
2018	GL-08	19	52	11	7	11	0	0	70	19	27
2018	GL-09	24	41	15	7	13	0	0	65	20	71
2018	GL-10	21	35	23	7	14	0	0	56	21	43
2018	GL-11	20	52	11	7	9	0	0	72	17	54
2018	GL-13	33	33	13	13	7	0	0	67	20	15
2017	GL	28	37	17	9	9	0	0	65	18	377
2017	GL-07	35	32	19	3	10	1	0	68	13	69
2017	GL-08	27	39	20	10	4	0	0	65	14	49
2017	GL-09	31	35	17	8	8	0	0	67	16	99
2017	GL-10	17	41	12	14	16	0	0	59	29	58
2017	GL-11	21	41	16	13	8	0	0	62	21	61
2017	GL-13	27	53	7	7	7	0	0	80	13	15
2014	GL	24	42	15	10	8	1	0	67	18	429
2014	GL-06	31	49	3	10	3	3	0	82	14	29
2014	GL-07	24	42	16	5	11	2	0	67	17	55
2014	GL-08	24	38	13	13	13	0	0	62	26	55
2014	GL-09	26	43	15	7	7	1	1	70	14	107
2014	GL-10	18	45	22	11	5	0	0	63	15	65
2014	GL-11	23	43	13	13	7	0	0	66	20	68
2014	GL-13	26	47	16	11	0	0	0	74	11	19

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	24	40	18	11	6	0	1	64	17	379
2020	GL-07	22	47	18	9	4	0	0	69	13	90
2020	GL-08	34	32	14	9	9	0	2	67	19	44
2020	GL-09	21	41	15	10	13	0	0	62	23	86
2020	GL-10	25	23	35	13	5	0	0	48	18	40
2020	GL-11	26	44	14	15	0	0	1	71	15	73
2020	GL-12	18	64	9	9	0	0	0	82	9	11
2020	GL-13	25	31	25	19	0	0	0	56	19	16
2019	GL	28	36	16	13	6	1	0	65	19	374
2019	GL-07	26	36	15	15	7	0	0	62	23	84
2019	GL-08	31	36	12	17	5	0	0	67	21	42
2019	GL-09	29	39	12	16	3	1	0	69	19	75
2019	GL-10	30	34	13	17	6	0	0	64	23	47
2019	GL-11	19	40	24	10	6	1	0	59	16	70
2019	GL-13	28	33	17	11	11	0	0	61	22	18
2018	GL	20	39	18	11	12	0	0	59	23	308
2018	GL-07	18	38	20	8	15	0	0	56	24	71
2018	GL-08	19	44	19	15	4	0	0	63	19	27
2018	GL-09	21	39	13	10	17	0	0	61	27	71
2018	GL-10	19	37	23	7	14	0	0	56	21	43
2018	GL-11	18	40	16	15	11	0	0	58	25	55
2018	GL-13	27	20	27	20	7	0	0	47	27	15
2017	GL	22	36	19	12	11	0	0	58	23	377
2017	GL-07	25	39	17	6	12	1	0	65	18	69
2017	GL-08	23	29	26	18	4	0	0	51	23	49
2017	GL-09	27	36	14	8	14	0	0	64	22	99
2017	GL-10	17	31	24	10	17	0	0	48	28	58
2017	GL-11	20	41	15	20	5	0	0	61	25	61
2017	GL-13	20	40	20	13	7	0	0	60	20	15
2014	GL	21	37	22	13	7	1	0	58	20	429
2014	GL-06	27	49	7	17	0	0	0	76	17	29
2014	GL-07	27	29	18	13	11	2	0	57	24	55
2014	GL-08	22	42	18	15	4	0	0	64	18	55
2014	GL-09	24	33	22	7	11	1	1	58	19	107
2014	GL-10	12	34	29	17	6	2	0	47	23	65
2014	GL-11	16	44	22	12	6	0	0	61	18	68
2014	GL-13	16	47	32	5	0	0	0	63	5	19

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	27	41	17	9	5	1	0	68	14	381
2020	GL-07	22	32	26	13	7	1	0	54	20	92
2020	GL-08	45	36	11	7	0	0	0	82	7	44
2020	GL-09	20	42	13	14	9	2	0	63	24	86
2020	GL-10	25	45	15	10	5	0	0	70	15	40
2020	GL-11	25	52	16	4	1	0	1	78	6	73
2020	GL-12	64	9	27	0	0	0	0	73	0	11
2020	GL-13	31	50	19	0	0	0	0	81	0	16
2019	GL	25	43	16	8	6	1	0	69	15	380
2019	GL-07	27	35	16	10	10	1	0	62	21	86
2019	GL-08	18	48	14	11	9	0	0	66	20	44
2019	GL-09	20	48	21	7	3	1	0	69	9	75
2019	GL-10	28	36	15	9	9	2	2	67	18	47
2019	GL-11	26	43	20	7	4	0	0	69	11	70
2019	GL-13	32	53	5	11	0	0	0	84	11	19
2018	GL	18	39	21	10	11	1	0	58	22	306
2018	GL-07	17	30	34	11	7	1	0	47	19	71
2018	GL-08	22	44	22	4	7	0	0	67	11	27
2018	GL-09	20	35	17	8	15	4	0	57	25	71
2018	GL-10	21	29	21	14	14	0	0	50	29	42
2018	GL-11	13	52	11	13	11	0	0	65	24	54
2018	GL-13	20	53	20	0	7	0	0	73	7	15
2017	GL	18	37	22	11	10	1	1	56	22	381
2017	GL-07	16	37	27	8	11	1	0	53	20	71
2017	GL-08	20	33	28	12	6	2	0	54	18	51
2017	GL-09	19	39	16	11	13	0	1	59	25	98
2017	GL-10	12	32	30	10	13	2	2	45	24	60
2017	GL-11	20	42	15	15	7	2	0	63	22	60
2017	GL-13	33	47	20	0	0	0	0	80	0	15

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	36	35	17	8	3	0	1	72	12	381
2020	GL-07	39	36	14	5	5	0	0	75	11	92
2020	GL-08	45	34	5	11	5	0	0	80	16	44
2020	GL-09	35	34	22	8	1	0	0	69	9	86
2020	GL-10	28	38	25	5	5	0	0	65	10	40
2020	GL-11	33	40	14	10	3	0	1	74	13	73
2020	GL-12	64	9	27	0	0	0	0	73	0	11
2020	GL-13	38	25	19	19	0	0	0	63	19	16
2019	GL	37	32	16	8	6	1	1	70	14	379
2019	GL-07	38	34	12	7	9	0	0	72	16	86
2019	GL-08	39	32	9	18	2	0	0	70	20	44
2019	GL-09	37	32	17	5	5	3	0	71	11	75
2019	GL-10	40	28	21	6	4	0	0	68	11	47
2019	GL-11	31	33	19	9	4	1	3	67	13	70
2019	GL-13	26	42	0	21	11	0	0	68	32	19
2018	GL	30	38	16	7	8	0	0	68	15	311
2018	GL-07	32	36	21	4	8	0	0	67	12	73
2018	GL-08	26	30	30	11	4	0	0	56	15	27
2018	GL-09	31	40	14	6	8	0	1	72	14	72
2018	GL-10	26	44	16	9	5	0	0	70	14	43
2018	GL-11	24	44	9	11	13	0	0	67	24	55
2018	GL-13	20	40	7	13	20	0	0	60	33	15
2017	GL	31	38	18	7	5	1	0	69	13	382
2017	GL-07	34	33	22	4	6	1	0	67	10	71
2017	GL-08	28	37	22	10	2	2	0	66	12	51
2017	GL-09	36	34	14	7	7	0	1	71	14	99
2017	GL-10	23	40	20	8	7	2	0	64	15	60
2017	GL-11	37	38	15	7	3	0	0	75	10	60
2017	GL-13	7	67	7	13	7	0	0	73	20	15
2014	GL	28	36	19	11	4	1	1	65	16	429
2014	GL-06	41	28	14	14	0	3	0	71	14	29
2014	GL-07	27	36	15	15	7	0	0	63	22	55
2014	GL-08	22	34	26	18	0	0	0	56	18	55
2014	GL-09	31	42	17	4	4	1	2	75	8	107
2014	GL-10	22	45	17	8	9	0	0	66	17	65
2014	GL-11	24	34	22	16	1	1	1	59	18	68
2014	GL-13	32	21	37	11	0	0	0	53	11	19

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	33	38	20	7	3	0	0	70	10	375
2020	GL-07	41	36	14	8	1	0	0	77	9	91
2020	GL-08	26	49	19	2	5	0	0	74	7	43
2020	GL-09	30	45	20	2	2	0	0	76	5	86
2020	GL-10	54	27	16	3	0	0	0	81	3	37
2020	GL-11	25	36	25	10	4	0	1	61	14	73
2020	GL-12	36	45	9	9	0	0	0	82	9	11
2020	GL-13	0	19	38	31	13	0	0	19	44	16
2019	GL	30	40	18	6	4	1	1	71	11	374
2019	GL-07	38	39	15	5	4	0	0	76	8	85
2019	GL-08	32	34	23	9	2	0	0	66	11	44
2019	GL-09	29	49	11	4	4	1	1	80	9	72
2019	GL-10	32	45	21	0	2	0	0	77	2	47
2019	GL-11	26	38	22	7	6	1	0	65	13	69
2019	GL-13	11	21	26	32	11	0	0	32	42	19
2018	GL	28	39	21	8	4	0	1	67	12	309
2018	GL-07	29	40	24	6	0	0	1	70	6	72
2018	GL-08	30	26	26	19	0	0	0	56	19	27
2018	GL-09	25	50	18	4	1	0	1	76	6	72
2018	GL-10	35	44	14	5	2	0	0	79	7	43
2018	GL-11	20	39	24	13	4	0	0	59	17	54
2018	GL-13	0	13	27	20	40	0	0	13	60	15
2017	GL	31	40	18	7	3	1	1	72	10	381
2017	GL-07	36	41	17	3	1	1	0	78	4	70
2017	GL-08	35	41	14	8	2	0	0	76	10	51
2017	GL-09	39	35	17	6	1	1	0	76	7	99
2017	GL-10	27	50	20	3	0	0	0	77	3	60
2017	GL-11	18	43	15	13	8	0	2	63	22	60
2017	GL-13	0	33	33	20	13	0	0	33	33	15
2014	GL	27	36	23	9	5	0	1	64	13	429
2014	GL-06	41	21	18	7	14	0	0	62	21	29
2014	GL-07	27	36	22	7	5	2	0	65	13	55
2014	GL-08	31	40	24	4	0	0	2	72	4	55
2014	GL-09	30	41	18	7	2	0	2	72	10	107
2014	GL-10	22	37	29	11	2	0	0	58	12	65
2014	GL-11	17	42	22	9	10	0	0	60	19	68
2014	GL-13	5	16	37	32	11	0	0	21	42	19

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	25	75	379
2020	GL-07	22	78	91
2020	GL-08	36	64	44
2020	GL-09	19	81	86
2020	GL-10	23	78	40
2020	GL-11	25	75	72
2020	GL-12	45	55	11
2020	GL-13	38	63	16

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	29	19	23	5	8	4	11	57	15	381
2020	GL-07	24	22	23	10	7	2	13	54	19	92
2020	GL-08	34	18	14	5	11	9	9	64	19	44
2020	GL-09	23	16	34	3	9	6	8	46	15	86
2020	GL-10	10	20	38	8	15	3	8	33	25	40
2020	GL-11	42	22	15	3	4	3	11	75	8	73
2020	GL-12	64	9	9	9	0	0	9	80	10	11
2020	GL-13	63	25	13	0	0	0	0	88	0	16

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	GL	16	55	29	380
2020	GL-07	22	47	32	92
2020	GL-08	14	59	27	44
2020	GL-09	15	56	29	86
2020	GL-10	10	67	23	39
2020	GL-11	10	58	33	73
2020	GL-12	9	64	27	11
2020	GL-13	25	63	13	16
2019	GL	15	50	35	379
2019	GL-07	16	49	35	86
2019	GL-08	18	48	34	44
2019	GL-09	12	52	36	75
2019	GL-10	11	50	39	46
2019	GL-11	11	51	37	70
2019	GL-13	32	47	21	19
2018	GL	16	52	32	308
2018	GL-07	10	52	38	71
2018	GL-08	15	52	33	27
2018	GL-09	18	50	32	72
2018	GL-10	12	51	37	43
2018	GL-11	19	57	24	54
2018	GL-13	40	47	13	15
2017	GL	17	53	30	382
2017	GL-07	16	54	30	70
2017	GL-08	18	51	31	51
2017	GL-09	16	59	25	99
2017	GL-10	13	53	33	60
2017	GL-11	20	53	28	61
2017	GL-13	27	40	33	15
2014	GL	16	53	32	429
2014	GL-06	17	45	38	29
2014	GL-07	15	58	27	55
2014	GL-08	15	58	27	55
2014	GL-09	12	57	31	107
2014	GL-10	17	62	22	65
2014	GL-11	18	47	35	68
2014	GL-13	21	26	53	19

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	GL	45	19	21	5	5	5	58
2020	GL-07	68	5	16	0	5	5	19
2020	GL-09	46	38	8	0	8	0	13
2019	GL	43	14	16	7	7	14	58
2019	GL-07	50	7	7	0	7	29	14
2018	GL	38	18	18	14	0	12	50
2018	GL-09	54	23	0	15	0	8	13
2018	GL-11	20	30	20	10	0	20	10
2017	GL	51	12	18	13	0	6	67
2017	GL-07	36	9	27	18	0	9	11
2017	GL-09	63	0	13	19	0	6	16
2017	GL-11	34	24	25	8	0	8	12
2014	GL	37	21	18	15	9999	9	67
2014	GL-09	38	15	15	15	9999	15	13
2014	GL-10	45	18	36	0	9999	0	11
2014	GL-11	33	25	17	25	9999	0	12

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	42	37	14	4	2	0	0	79	7	378
2020	GL-07	35	41	16	5	2	0	0	76	8	91
2020	GL-08	48	36	14	0	2	0	0	84	2	44
2020	GL-09	39	34	16	7	4	0	0	73	11	85
2020	GL-10	35	40	15	8	3	0	0	75	10	40
2020	GL-11	48	37	11	1	1	0	1	86	3	73
2020	GL-12	64	18	18	0	0	0	0	82	0	11
2020	GL-13	50	31	13	6	0	0	0	81	6	16
2019	GL	36	40	14	5	4	1	0	77	9	377
2019	GL-07	34	38	16	5	7	0	0	72	12	86
2019	GL-08	39	43	11	5	2	0	0	82	7	44
2019	GL-09	36	40	14	3	4	4	0	79	7	73
2019	GL-10	39	37	20	4	0	0	0	76	4	46
2019	GL-11	31	41	13	6	6	3	0	75	12	70
2019	GL-13	37	42	21	0	0	0	0	79	0	19
2018	GL	29	47	13	6	4	0	0	77	11	309
2018	GL-07	26	47	18	7	1	0	0	74	8	72
2018	GL-08	33	44	7	4	11	0	0	78	15	27
2018	GL-09	25	48	13	7	6	0	1	74	13	71
2018	GL-10	28	44	12	7	9	0	0	72	16	43
2018	GL-11	29	47	13	7	2	2	0	78	9	55
2018	GL-13	33	60	7	0	0	0	0	93	0	15
2017	GL	37	37	15	7	4	1	0	75	11	380
2017	GL-07	40	27	23	4	3	3	0	69	7	70
2017	GL-08	40	42	6	10	2	0	0	82	12	50
2017	GL-09	38	38	12	6	5	0	0	77	11	99
2017	GL-10	32	40	18	7	3	0	0	72	10	60
2017	GL-11	33	38	15	8	3	2	0	73	12	60
2017	GL-13	40	40	13	7	0	0	0	80	7	15
2014	GL	35	40	13	6	5	1	0	76	11	429
2014	GL-06	45	45	7	3	0	0	0	90	3	29
2014	GL-07	40	33	13	6	7	2	0	74	13	55
2014	GL-08	40	38	15	5	2	0	0	78	7	55
2014	GL-09	40	35	16	2	7	1	0	75	8	107
2014	GL-10	25	46	14	12	3	0	0	71	15	65
2014	GL-11	25	48	9	12	6	1	0	73	18	68
2014	GL-13	32	53	11	5	0	0	0	84	5	19

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	25	38	21	9	7	0	1	63	16	380
2020	GL-07	24	36	20	9	11	0	1	60	20	92
2020	GL-08	43	32	16	7	2	0	0	75	9	44
2020	GL-09	17	35	22	15	10	0	0	52	26	86
2020	GL-10	15	40	20	13	10	3	0	56	23	40
2020	GL-11	26	39	25	6	3	0	1	66	8	72
2020	GL-12	36	55	9	0	0	0	0	91	0	11
2020	GL-13	31	44	25	0	0	0	0	75	0	16
2019	GL	22	36	23	11	6	1	1	59	17	379
2019	GL-07	29	29	21	7	12	2	0	60	19	86
2019	GL-08	32	32	11	18	7	0	0	64	25	44
2019	GL-09	17	36	31	12	3	1	0	54	15	75
2019	GL-10	13	45	21	13	4	2	2	60	18	47
2019	GL-11	19	42	29	7	1	1	0	62	9	69
2019	GL-13	21	42	16	21	0	0	0	63	21	19
2018	GL	16	34	28	12	9	1	0	50	21	307
2018	GL-07	17	28	32	10	11	1	1	46	21	72
2018	GL-08	19	44	26	4	7	0	0	63	11	27
2018	GL-09	7	42	23	14	11	3	0	51	26	71
2018	GL-10	14	24	38	12	12	0	0	38	24	42
2018	GL-11	15	33	30	17	6	0	0	48	22	54
2018	GL-13	20	33	33	13	0	0	0	53	13	15
2017	GL	16	37	22	16	9	0	0	53	25	376
2017	GL-07	15	34	22	17	11	0	0	49	28	71
2017	GL-08	12	34	22	20	12	0	0	46	32	50
2017	GL-09	16	38	21	18	6	0	0	54	24	98
2017	GL-10	7	30	25	21	14	0	2	38	36	56
2017	GL-11	21	39	21	11	5	2	0	62	17	61
2017	GL-13	33	60	7	0	0	0	0	93	0	15
2014	GL	16	36	25	15	7	2	0	53	22	427
2014	GL-06	35	31	17	7	3	7	0	70	11	29
2014	GL-07	12	31	27	11	15	2	2	45	27	55
2014	GL-08	16	31	31	15	4	4	0	49	19	55
2014	GL-09	20	33	25	15	7	0	0	52	22	107
2014	GL-10	8	38	27	19	9	0	0	45	28	64
2014	GL-11	10	47	21	13	3	6	0	61	17	67
2014	GL-13	26	42	26	5	0	0	0	68	5	19

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	17	27	35	17	3	1	0	20	44	380
2020	GL-07	17	23	35	21	3	1	0	24	41	92
2020	GL-08	9	18	32	30	11	0	0	41	27	44
2020	GL-09	18	28	31	16	5	2	0	22	47	85
2020	GL-10	10	35	40	15	0	0	0	15	45	40
2020	GL-11	16	34	42	4	1	0	1	6	51	73
2020	GL-12	27	18	27	27	0	0	0	27	45	11
2020	GL-13	44	31	19	6	0	0	0	6	75	16
2019	GL	12	31	36	15	5	1	1	20	44	380
2019	GL-07	9	30	34	17	7	0	2	25	40	86
2019	GL-08	7	32	32	18	11	0	0	30	39	44
2019	GL-09	12	27	35	20	5	1	0	26	39	75
2019	GL-10	4	32	49	13	2	0	0	15	36	47
2019	GL-11	20	29	37	13	0	1	0	13	49	70
2019	GL-13	26	53	16	5	0	0	0	5	79	19
2018	GL	13	31	38	14	4	0	0	18	44	309
2018	GL-07	8	23	48	16	4	0	0	21	32	73
2018	GL-08	4	28	40	16	12	0	0	28	32	25
2018	GL-09	11	29	39	17	4	0	0	21	40	72
2018	GL-10	14	42	28	16	0	0	0	16	56	43
2018	GL-11	20	38	35	4	4	0	0	7	58	55
2018	GL-13	33	40	27	0	0	0	0	0	73	15
2017	GL	15	32	32	14	5	0	3	20	48	379
2017	GL-07	6	31	42	15	1	0	4	18	38	71
2017	GL-08	14	22	28	28	6	0	2	35	37	50
2017	GL-09	13	35	34	9	7	0	2	17	49	98
2017	GL-10	16	38	29	10	3	0	3	14	55	58
2017	GL-11	26	34	21	13	3	0	2	17	62	61
2017	GL-13	33	33	33	0	0	0	0	0	67	15
2014	GL	14	37	33	10	5	0	1	15	51	428
2014	GL-06	14	17	38	17	10	0	3	28	32	29
2014	GL-07	6	49	32	4	5	4	0	9	57	55
2014	GL-08	4	44	34	15	4	0	0	18	47	55
2014	GL-09	16	30	31	16	7	0	1	23	46	107
2014	GL-10	13	31	45	9	2	0	0	11	44	64
2014	GL-11	20	43	26	7	3	0	0	10	64	68
2014	GL-13	21	42	32	5	0	0	0	5	63	19

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	10	21	33	23	12	2	1	35	31	380
2020	GL-07	5	21	36	23	11	3	0	35	27	91
2020	GL-08	5	18	20	25	32	0	0	57	23	44
2020	GL-09	16	17	27	22	14	3	0	37	35	86
2020	GL-10	18	15	33	33	3	0	0	35	33	40
2020	GL-11	7	27	34	22	5	1	3	29	36	73
2020	GL-12	9	18	45	18	9	0	0	27	27	11
2020	GL-13	13	38	44	6	0	0	0	6	50	16
2019	GL	12	25	29	19	13	1	1	33	37	378
2019	GL-07	13	20	29	15	20	0	2	36	34	85
2019	GL-08	7	23	25	27	16	2	0	44	30	44
2019	GL-09	7	27	24	26	14	1	1	40	35	74
2019	GL-10	11	30	34	17	6	0	2	24	41	47
2019	GL-11	19	23	31	17	6	3	1	24	43	70
2019	GL-13	16	47	26	5	5	0	0	11	63	19
2018	GL	17	29	28	17	9	1	0	26	46	307
2018	GL-07	11	29	26	25	10	0	0	34	40	73
2018	GL-08	4	40	20	20	12	4	0	33	46	25
2018	GL-09	21	26	28	17	7	1	0	24	48	72
2018	GL-10	17	33	38	7	5	0	0	12	50	42
2018	GL-11	27	29	24	11	9	0	0	20	56	55
2018	GL-13	27	33	27	7	7	0	0	13	60	15
2017	GL	16	27	27	16	9	1	3	26	45	379
2017	GL-07	13	23	27	24	6	1	6	32	39	70
2017	GL-08	12	31	24	18	10	4	2	29	46	51
2017	GL-09	16	24	27	16	12	0	4	30	43	98
2017	GL-10	27	34	27	5	5	0	2	10	62	59
2017	GL-11	15	27	35	12	10	0	2	22	42	60
2017	GL-13	7	33	40	7	13	0	0	20	40	15
2014	GL	15	31	32	12	7	2	0	20	48	428
2014	GL-06	10	21	21	17	28	3	0	46	32	29
2014	GL-07	13	29	31	14	9	4	0	24	44	55
2014	GL-08	9	37	28	15	6	6	0	22	49	54
2014	GL-09	16	22	33	17	10	1	1	28	39	107
2014	GL-10	23	38	28	9	0	2	0	9	63	65
2014	GL-11	19	36	33	4	6	1	0	10	56	68
2014	GL-13	5	37	53	5	0	0	0	5	42	19

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	21	27	31	14	7	0	0	21	48	380
2020	GL-07	14	28	38	12	8	0	0	20	42	92
2020	GL-08	7	18	30	25	20	0	0	45	25	44
2020	GL-09	22	29	28	16	5	0	0	21	51	86
2020	GL-10	23	23	38	13	5	0	0	18	45	40
2020	GL-11	29	30	27	10	1	1	1	11	61	73
2020	GL-12	30	30	40	0	0	0	0	0	60	10
2020	GL-13	63	25	13	0	0	0	0	0	88	16
2019	GL	23	28	30	11	5	2	1	17	52	377
2019	GL-07	21	28	29	8	8	2	2	17	52	85
2019	GL-08	16	18	39	16	11	0	0	27	34	44
2019	GL-09	16	36	32	9	3	3	0	13	54	74
2019	GL-10	15	39	26	15	4	0	0	20	54	46
2019	GL-11	29	27	31	9	0	3	1	9	58	70
2019	GL-13	47	32	11	11	0	0	0	11	79	19
2018	GL	27	37	21	9	4	0	1	13	65	306
2018	GL-07	21	42	19	11	6	0	1	17	63	72
2018	GL-08	36	24	24	12	4	0	0	16	60	25
2018	GL-09	32	31	25	6	6	1	0	11	63	72
2018	GL-10	24	40	21	12	2	0	0	14	64	42
2018	GL-11	29	45	18	5	2	0	0	7	75	55
2018	GL-13	40	33	27	0	0	0	0	0	73	15
2017	GL	23	30	28	13	5	0	1	18	54	378
2017	GL-07	16	29	35	14	4	0	1	18	46	71
2017	GL-08	12	36	26	16	10	0	0	26	48	50
2017	GL-09	28	24	30	14	3	1	0	18	53	98
2017	GL-10	20	42	25	10	2	0	2	12	63	60
2017	GL-11	31	29	29	10	2	0	0	12	59	59
2017	GL-13	43	14	21	14	7	0	0	21	57	14
2014	GL	26	34	27	7	4	1	1	11	62	428
2014	GL-06	7	28	31	21	3	7	3	27	39	29
2014	GL-07	19	29	33	7	7	4	0	15	50	54
2014	GL-08	13	43	29	7	5	2	0	13	57	55
2014	GL-09	26	31	25	8	6	1	3	15	59	107
2014	GL-10	35	37	25	3	0	0	0	3	72	65
2014	GL-11	38	37	20	3	1	0	0	4	75	68
2014	GL-13	32	37	26	5	0	0	0	5	68	19

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	6	17	33	33	11	0	1	44	23	380
2020	GL-07	2	16	25	39	16	1	0	56	19	92
2020	GL-08	2	14	32	34	18	0	0	52	16	44
2020	GL-09	8	14	27	40	12	0	0	51	22	86
2020	GL-10	5	18	40	38	0	0	0	38	23	40
2020	GL-11	6	25	35	28	4	0	3	33	31	72
2020	GL-12	9	9	64	18	0	0	0	18	18	11
2020	GL-13	31	19	44	6	0	0	0	6	50	16
2019	GL	6	15	35	28	14	1	1	43	22	376
2019	GL-07	4	15	29	29	19	0	4	50	20	85
2019	GL-08	2	23	30	23	23	0	0	45	25	44
2019	GL-09	8	8	33	37	12	1	0	50	16	75
2019	GL-10	4	15	43	28	11	0	0	38	19	47
2019	GL-11	9	17	37	27	9	1	0	36	26	70
2019	GL-13	21	16	47	16	0	0	0	16	37	19
2018	GL	8	18	34	29	10	0	0	40	27	309
2018	GL-07	5	10	36	37	11	0	1	49	15	73
2018	GL-08	12	16	32	36	4	0	0	40	28	25
2018	GL-09	10	10	33	31	17	0	0	47	19	72
2018	GL-10	7	33	33	26	2	0	0	28	40	43
2018	GL-11	9	27	35	24	5	0	0	29	36	55
2018	GL-13	7	40	33	20	0	0	0	20	47	15
2017	GL	9	19	34	28	10	0	1	38	28	377
2017	GL-07	1	10	33	46	9	0	1	55	12	70
2017	GL-08	16	16	39	14	14	0	0	29	32	49
2017	GL-09	7	15	29	35	13	0	1	48	23	98
2017	GL-10	10	30	37	17	5	0	2	22	41	60
2017	GL-11	14	27	31	22	5	0	2	27	41	59
2017	GL-13	20	27	47	7	0	0	0	7	47	15
2014	GL	10	21	37	21	10	1	1	31	32	426
2014	GL-06	3	7	42	14	34	0	0	48	10	29
2014	GL-07	7	18	38	18	14	4	0	34	27	55
2014	GL-08	4	24	42	22	9	0	0	31	27	55
2014	GL-09	8	11	41	26	11	1	2	39	19	106
2014	GL-10	20	31	22	23	2	0	2	25	52	64
2014	GL-11	9	32	41	16	3	0	0	19	40	68
2014	GL-13	16	32	47	5	0	0	0	5	47	19

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	13	26	28	23	10	1	0	33	39	379
2020	GL-07	7	28	27	23	14	1	0	37	35	92
2020	GL-08	9	21	26	26	19	0	0	44	30	43
2020	GL-09	14	19	33	25	8	1	0	33	33	85
2020	GL-10	10	28	25	33	5	0	0	38	38	40
2020	GL-11	21	29	23	21	4	1	1	25	51	73
2020	GL-12	9	36	18	36	0	0	0	36	45	11
2020	GL-13	38	31	31	0	0	0	0	0	69	16
2019	GL	14	25	28	18	13	1	1	31	40	380
2019	GL-07	12	22	35	12	16	0	3	29	35	86
2019	GL-08	7	18	27	25	23	0	0	48	25	44
2019	GL-09	9	25	33	19	12	1	0	31	35	75
2019	GL-10	6	21	32	30	11	0	0	40	28	47
2019	GL-11	26	30	23	13	6	1	1	19	57	70
2019	GL-13	26	63	5	5	0	0	0	5	89	19
2018	GL	24	27	30	12	6	1	0	18	51	310
2018	GL-07	16	26	32	15	10	0	1	25	43	73
2018	GL-08	12	35	31	12	12	0	0	23	46	26
2018	GL-09	21	22	35	14	4	4	0	19	45	72
2018	GL-10	30	21	26	19	5	0	0	23	51	43
2018	GL-11	31	35	27	5	2	0	0	7	65	55
2018	GL-13	47	33	20	0	0	0	0	0	80	15
2017	GL	18	26	33	15	7	0	2	23	44	381
2017	GL-07	9	25	39	18	6	0	3	25	35	71
2017	GL-08	18	34	20	16	10	0	2	27	53	50
2017	GL-09	12	32	31	14	9	1	0	23	45	99
2017	GL-10	22	20	37	20	0	0	2	20	42	60
2017	GL-11	25	22	33	10	8	0	2	19	48	60
2017	GL-13	47	20	33	0	0	0	0	0	67	15
2014	GL	23	33	28	11	4	1	1	15	57	429
2014	GL-06	21	21	31	11	14	3	0	25	42	29
2014	GL-07	22	26	27	11	9	4	2	21	50	55
2014	GL-08	16	34	31	13	4	0	2	17	52	55
2014	GL-09	14	34	34	12	6	0	1	18	48	107
2014	GL-10	26	37	26	9	2	0	0	11	63	65
2014	GL-11	33	35	23	9	0	0	0	9	68	68
2014	GL-13	42	32	21	5	0	0	0	5	74	19

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	4	12	20	36	23	3	1	62	17	379
2020	GL-07	3	11	14	38	29	4	0	70	15	91
2020	GL-08	0	14	23	32	32	0	0	64	14	44
2020	GL-09	6	12	17	38	24	2	0	64	18	86
2020	GL-10	8	8	15	38	23	5	5	67	17	40
2020	GL-11	7	13	26	31	18	4	1	51	21	72
2020	GL-12	0	0	9	64	27	0	0	91	0	11
2020	GL-13	6	31	31	31	0	0	0	31	38	16
2019	GL	8	16	23	27	20	2	4	50	26	380
2019	GL-07	8	10	21	26	28	2	5	58	20	86
2019	GL-08	2	18	20	27	27	0	5	57	21	44
2019	GL-09	9	16	20	31	19	3	3	52	27	75
2019	GL-10	2	21	34	17	17	2	6	37	26	47
2019	GL-11	17	10	23	31	13	3	3	47	29	70
2019	GL-13	5	42	21	26	5	0	0	32	47	19
2018	GL	14	24	20	24	14	3	2	40	39	309
2018	GL-07	8	24	15	35	15	3	0	51	33	72
2018	GL-08	15	31	27	15	0	0	12	17	52	26
2018	GL-09	15	18	18	22	17	7	3	43	37	72
2018	GL-10	16	28	16	21	19	0	0	40	44	43
2018	GL-11	18	24	24	22	11	2	0	33	43	55
2018	GL-13	7	40	47	0	7	0	0	7	47	15
2017	GL	11	19	24	27	11	1	5	41	33	379
2017	GL-07	6	17	18	46	6	0	7	56	25	71
2017	GL-08	6	26	32	16	14	2	4	32	34	50
2017	GL-09	10	22	26	23	15	1	3	40	33	97
2017	GL-10	20	20	20	23	10	2	5	36	43	60
2017	GL-11	17	15	23	30	10	2	3	42	33	60
2017	GL-13	20	27	40	13	0	0	0	13	47	15
2014	GL	12	21	21	30	11	1	3	44	34	428
2014	GL-06	7	14	21	17	34	3	3	55	22	29
2014	GL-07	11	18	24	24	15	5	3	42	32	55
2014	GL-08	11	24	16	31	7	2	9	43	39	55
2014	GL-09	13	21	19	26	16	0	5	44	36	107
2014	GL-10	14	25	20	37	3	0	2	41	39	65
2014	GL-11	13	21	16	41	6	1	1	49	35	67
2014	GL-13	5	16	47	32	0	0	0	32	21	19

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	14	22	30	21	10	2	1	32	37	381
2020	GL-07	11	22	24	25	15	3	0	42	34	92
2020	GL-08	5	11	32	30	23	0	0	52	16	44
2020	GL-09	13	24	35	19	5	5	0	24	39	86
2020	GL-10	10	28	40	15	5	0	3	21	38	40
2020	GL-11	16	25	30	21	5	1	1	27	42	73
2020	GL-12	9	27	9	36	9	0	9	50	40	11
2020	GL-13	63	13	25	0	0	0	0	0	75	16
2019	GL	14	27	35	11	10	1	2	22	42	377
2019	GL-07	8	21	42	10	14	0	5	26	30	86
2019	GL-08	14	17	40	17	12	0	0	29	31	42
2019	GL-09	16	28	32	13	9	1	0	23	45	75
2019	GL-10	6	38	34	11	6	2	2	18	47	47
2019	GL-11	17	30	29	13	7	3	1	21	49	70
2019	GL-13	39	39	17	0	6	0	0	6	78	18
2018	GL	23	29	26	13	6	3	1	20	53	308
2018	GL-07	11	33	29	11	10	6	0	22	47	72
2018	GL-08	28	28	16	16	4	4	4	22	61	25
2018	GL-09	25	26	25	14	6	3	1	20	54	72
2018	GL-10	26	33	19	14	7	2	0	21	60	43
2018	GL-11	33	25	24	16	2	0	0	18	58	55
2018	GL-13	40	40	20	0	0	0	0	0	80	15
2017	GL	15	31	28	14	8	2	2	23	48	379
2017	GL-07	7	24	30	23	10	1	4	35	34	70
2017	GL-08	6	42	32	6	10	2	2	17	50	50
2017	GL-09	15	30	29	13	10	2	1	24	46	98
2017	GL-10	17	40	25	12	5	0	2	17	58	60
2017	GL-11	22	28	27	18	2	2	2	21	52	60
2017	GL-13	47	27	20	7	0	0	0	7	73	15
2014	GL	20	30	29	11	6	1	2	17	52	425
2014	GL-06	3	21	35	24	10	0	7	37	26	29
2014	GL-07	13	26	33	6	15	7	0	22	42	54
2014	GL-08	17	32	28	13	7	2	2	21	50	54
2014	GL-09	19	29	32	12	6	0	2	18	49	106
2014	GL-10	26	38	23	11	2	0	0	12	65	65
2014	GL-11	25	33	31	6	1	0	4	8	60	67
2014	GL-13	42	26	21	11	0	0	0	11	68	19

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	4	14	25	34	18	2	2	54	20	381
2020	GL-07	2	13	23	36	23	3	0	61	16	92
2020	GL-08	0	7	16	43	34	0	0	77	7	44
2020	GL-09	2	9	26	37	21	3	1	61	12	86
2020	GL-10	5	20	38	28	3	3	5	32	27	40
2020	GL-11	12	19	29	32	7	0	1	39	32	73
2020	GL-12	9	9	27	18	36	0	0	55	18	11
2020	GL-13	6	44	19	25	6	0	0	31	50	16
2019	GL	6	15	29	29	17	2	3	48	22	379
2019	GL-07	2	16	23	29	21	2	6	54	20	86
2019	GL-08	5	2	23	40	28	0	2	69	7	43
2019	GL-09	5	16	25	35	16	3	0	52	22	75
2019	GL-10	2	11	30	36	17	2	2	56	13	47
2019	GL-11	13	20	40	16	9	1	1	25	34	70
2019	GL-13	5	26	37	21	11	0	0	32	32	19

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	18	35	23	15	7	1	1	54	23	379
2020	GL-07	16	30	26	16	10	0	1	47	26	92
2020	GL-08	43	32	20	2	2	0	0	75	5	44
2020	GL-09	14	31	23	24	7	0	0	45	31	86
2020	GL-10	8	45	18	13	15	3	0	54	28	40
2020	GL-11	15	39	27	8	7	1	1	57	16	71
2020	GL-12	36	36	9	18	0	0	0	73	18	11
2020	GL-13	6	38	19	38	0	0	0	44	38	16
2019	GL	15	34	26	14	9	2	1	51	23	379
2019	GL-07	23	29	21	14	10	2	0	54	25	86
2019	GL-08	23	32	20	18	7	0	0	55	25	44
2019	GL-09	11	40	32	8	7	3	0	52	15	75
2019	GL-10	9	38	26	15	9	2	2	49	24	47
2019	GL-11	12	33	30	14	9	1	0	46	24	69
2019	GL-13	11	32	26	21	11	0	0	42	32	19

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	29	36	11	13	11	0	1	66	23	379
2020	GL-07	25	29	15	18	11	0	1	55	30	92
2020	GL-08	30	47	9	7	7	0	0	77	14	43
2020	GL-09	20	30	14	21	15	0	0	50	36	86
2020	GL-10	15	54	5	8	18	0	0	69	26	39
2020	GL-11	41	33	10	8	7	0	1	75	15	73
2020	GL-12	55	36	0	0	9	0	0	91	9	11
2020	GL-13	56	31	13	0	0	0	0	88	0	16
2019	GL	33	32	11	13	11	1	1	65	23	380
2019	GL-07	35	26	13	14	13	0	0	60	27	86
2019	GL-08	30	30	11	14	16	0	0	59	30	44
2019	GL-09	27	43	7	16	5	1	1	71	22	75
2019	GL-10	26	28	15	13	17	0	2	54	30	47
2019	GL-11	30	33	14	11	10	1	0	64	22	70
2019	GL-13	53	42	0	5	0	0	0	95	5	19
2018	GL	24	36	12	14	14	1	0	60	28	306
2018	GL-07	21	40	4	17	17	0	0	61	34	70
2018	GL-08	11	44	11	15	19	0	0	56	33	27
2018	GL-09	14	35	14	18	15	3	0	51	35	71
2018	GL-10	26	19	19	16	21	0	0	44	37	43
2018	GL-11	31	40	13	9	7	0	0	71	16	55
2018	GL-13	50	29	21	0	0	0	0	79	0	14
2017	GL	27	33	16	11	13	0	1	60	24	383
2017	GL-07	25	31	18	10	16	0	0	56	25	71
2017	GL-08	24	37	14	18	6	0	2	62	24	51
2017	GL-09	25	36	11	13	14	0	0	62	27	99
2017	GL-10	22	27	22	10	18	0	2	49	29	60
2017	GL-11	31	33	18	10	8	0	0	64	18	61
2017	GL-13	47	47	7	0	0	0	0	93	0	15
2014	GL	32	31	15	11	10	1	0	64	21	428
2014	GL-06	44	35	3	10	7	0	0	79	17	29
2014	GL-07	36	22	16	15	9	2	0	59	24	55
2014	GL-08	27	24	20	15	13	2	0	52	28	55
2014	GL-09	32	33	11	10	13	1	0	65	24	107
2014	GL-10	17	30	20	17	13	3	0	48	31	64
2014	GL-11	29	43	16	3	9	0	0	72	12	68
2014	GL-13	47	42	11	0	0	0	0	89	0	19

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	30	39	13	13	5	0	1	69	18	379
2020	GL-07	26	34	18	15	5	0	1	60	21	92
2020	GL-08	39	34	16	9	2	0	0	73	11	44
2020	GL-09	20	47	7	20	7	0	0	66	27	86
2020	GL-10	33	33	13	13	8	0	0	67	21	39
2020	GL-11	36	42	14	4	3	0	1	79	7	72
2020	GL-12	45	36	0	9	9	0	0	82	18	11
2020	GL-13	44	31	13	13	0	0	0	75	13	16
2019	GL	34	35	12	13	5	1	0	70	18	378
2019	GL-07	41	27	15	10	7	0	0	67	17	86
2019	GL-08	30	35	9	19	7	0	0	65	26	43
2019	GL-09	31	39	16	9	4	1	0	70	14	75
2019	GL-10	32	28	9	19	11	0	2	61	30	47
2019	GL-11	23	50	11	11	3	1	0	74	14	70
2019	GL-13	37	42	0	21	0	0	0	79	21	19
2018	GL	24	43	16	9	8	0	0	66	18	307
2018	GL-07	24	46	17	9	4	0	0	70	13	70
2018	GL-08	7	52	11	15	15	0	0	59	30	27
2018	GL-09	21	35	21	11	11	0	0	56	23	71
2018	GL-10	19	47	9	14	12	0	0	65	26	43
2018	GL-11	33	38	18	4	7	0	0	71	11	55
2018	GL-13	13	53	20	13	0	0	0	67	13	15
2017	GL	18	44	16	14	8	0	0	62	22	380
2017	GL-07	18	36	20	13	13	0	0	55	26	71
2017	GL-08	18	45	15	18	4	0	0	63	22	51
2017	GL-09	17	44	15	17	6	0	0	61	23	98
2017	GL-10	14	51	14	10	10	0	2	66	21	59
2017	GL-11	20	45	18	12	5	0	0	65	17	60
2017	GL-13	20	73	7	0	0	0	0	93	0	15
2014	GL	23	46	16	10	5	0	0	69	15	429
2014	GL-06	41	38	10	10	0	0	0	79	10	29
2014	GL-07	26	49	12	4	7	2	0	76	11	55
2014	GL-08	24	40	20	15	2	0	0	64	16	55
2014	GL-09	24	40	16	10	8	0	1	65	19	107
2014	GL-10	12	54	14	14	6	0	0	66	20	65
2014	GL-11	20	46	20	7	6	0	0	66	13	68
2014	GL-13	21	68	5	5	0	0	0	89	5	19

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	28	48	13	7	3	0	1	76	10	376
2020	GL-07	21	52	12	11	3	0	1	73	14	91
2020	GL-08	39	34	18	9	0	0	0	73	9	44
2020	GL-09	27	48	13	10	1	1	0	75	12	86
2020	GL-10	24	47	11	11	8	0	0	71	18	38
2020	GL-11	31	49	17	0	1	0	1	81	1	71
2020	GL-12	36	55	0	0	9	0	0	91	9	11
2020	GL-13	38	56	6	0	0	0	0	94	0	16
2019	GL	28	41	18	6	4	1	1	71	11	378
2019	GL-07	25	42	21	5	7	0	0	67	12	85
2019	GL-08	26	35	16	14	9	0	0	60	23	43
2019	GL-09	23	47	23	5	1	1	0	70	7	75
2019	GL-10	30	34	19	9	4	2	2	67	13	47
2019	GL-11	27	46	14	6	4	1	1	75	10	70
2019	GL-13	42	42	16	0	0	0	0	84	0	19
2018	GL	22	43	21	8	6	0	0	65	15	306
2018	GL-07	21	40	26	10	3	0	0	61	13	70
2018	GL-08	7	48	15	15	15	0	0	56	30	27
2018	GL-09	21	39	23	11	6	0	0	61	17	71
2018	GL-10	21	44	19	5	12	0	0	65	16	43
2018	GL-11	24	47	18	5	5	0	0	71	11	55
2018	GL-13	33	47	13	7	0	0	0	80	7	15

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	35	38	15	6	4	1	0	74	10	380
2020	GL-07	27	38	22	2	8	2	0	67	10	91
2020	GL-08	52	34	7	7	0	0	0	86	7	44
2020	GL-09	21	45	14	13	6	1	0	67	19	86
2020	GL-10	38	38	13	8	5	0	0	75	13	40
2020	GL-11	44	33	18	3	1	0	1	78	4	73
2020	GL-12	55	36	9	0	0	0	0	91	0	11
2020	GL-13	63	25	13	0	0	0	0	88	0	16
2019	GL	31	39	15	8	6	1	0	71	14	377
2019	GL-07	35	28	16	12	7	2	0	64	19	86
2019	GL-08	26	37	21	9	7	0	0	63	16	43
2019	GL-09	24	49	13	8	4	1	0	74	12	75
2019	GL-10	26	37	15	13	7	0	2	64	20	46
2019	GL-11	29	41	19	4	7	0	0	70	11	70
2019	GL-13	47	47	5	0	0	0	0	95	0	19
2018	GL	24	42	20	4	9	1	0	67	13	309
2018	GL-07	19	44	26	1	10	0	0	63	11	73
2018	GL-08	22	52	11	4	11	0	0	74	15	27
2018	GL-09	21	40	19	6	11	3	0	63	17	72
2018	GL-10	24	29	21	10	14	2	0	54	24	42
2018	GL-11	24	45	20	4	5	2	0	70	9	55
2018	GL-13	43	36	14	0	7	0	0	79	7	14
2017	GL	25	41	21	6	5	2	1	68	11	380
2017	GL-07	24	42	24	4	4	1	0	67	9	71
2017	GL-08	22	40	24	8	2	2	2	64	10	50
2017	GL-09	26	43	21	2	6	2	0	71	8	97
2017	GL-10	13	45	22	7	7	5	2	63	14	60
2017	GL-11	31	34	20	11	3	0	0	66	15	61
2017	GL-13	67	33	0	0	0	0	0	100	0	15
2014	GL	31	40	15	8	3	3	1	73	12	429
2014	GL-06	42	38	7	14	0	0	0	79	14	29
2014	GL-07	38	31	11	11	5	4	0	71	17	55
2014	GL-08	22	44	22	5	2	4	2	69	8	55
2014	GL-09	31	38	17	7	5	2	1	71	12	107
2014	GL-10	28	45	17	6	5	0	0	72	11	65
2014	GL-11	29	44	9	10	1	4	1	78	12	68
2014	GL-13	47	42	11	0	0	0	0	89	0	19

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	37	36	18	4	2	2	1	75	7	380
2020	GL-07	32	37	18	7	3	2	1	71	10	92
2020	GL-08	50	39	7	2	0	2	0	91	2	44
2020	GL-09	26	36	22	7	5	1	2	65	12	85
2020	GL-10	28	43	20	5	3	3	0	72	8	40
2020	GL-11	44	32	19	1	1	1	1	77	3	73
2020	GL-12	73	18	9	0	0	0	0	91	0	11
2020	GL-13	69	19	13	0	0	0	0	88	0	16
2019	GL	31	35	21	5	4	3	0	68	10	379
2019	GL-07	35	28	19	7	9	1	0	64	17	85
2019	GL-08	32	34	23	5	2	5	0	69	7	44
2019	GL-09	25	43	23	1	1	7	0	73	3	75
2019	GL-10	30	30	23	9	6	0	2	61	15	47
2019	GL-11	29	36	24	7	3	1	0	65	10	70
2019	GL-13	37	47	16	0	0	0	0	84	0	19
2018	GL	28	36	23	5	6	2	0	65	11	309
2018	GL-07	26	40	25	4	5	0	0	66	10	73
2018	GL-08	26	44	15	4	4	7	0	76	8	27
2018	GL-09	26	32	26	6	7	3	0	60	13	72
2018	GL-10	14	33	31	7	12	2	0	49	20	42
2018	GL-11	29	40	20	4	4	2	2	72	8	55
2018	GL-13	33	27	33	7	0	0	0	60	7	15
2017	GL	23	35	25	7	6	2	1	60	13	381
2017	GL-07	23	31	32	6	6	1	1	55	12	71
2017	GL-08	20	29	35	10	2	2	2	51	12	51
2017	GL-09	23	34	26	7	6	3	1	59	14	97
2017	GL-10	17	40	18	8	12	2	3	60	21	60
2017	GL-11	23	43	23	8	3	0	0	66	11	61
2017	GL-13	53	40	7	0	0	0	0	93	0	15
2014	GL	29	39	19	6	2	3	1	71	9	427
2014	GL-06	34	34	18	7	0	7	0	74	7	29
2014	GL-07	42	29	18	5	2	4	0	73	8	55
2014	GL-08	26	40	22	5	4	1	2	68	9	55
2014	GL-09	28	39	18	6	3	6	1	72	9	106
2014	GL-10	20	43	22	11	3	2	0	64	14	65
2014	GL-11	32	40	16	6	1	3	1	76	8	68
2014	GL-13	32	58	11	0	0	0	0	89	0	19

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	45	33	12	6	4	0	1	78	10	379
2020	GL-07	40	40	9	4	5	0	2	81	10	91
2020	GL-08	64	20	9	7	0	0	0	84	7	44
2020	GL-09	34	35	16	7	7	0	0	69	14	85
2020	GL-10	35	40	10	10	5	0	0	75	15	40
2020	GL-11	52	29	10	5	4	0	0	81	10	73
2020	GL-12	64	9	27	0	0	0	0	73	0	11
2020	GL-13	63	19	19	0	0	0	0	81	0	16
2019	GL	39	36	11	8	5	0	0	75	13	377
2019	GL-07	42	27	14	12	5	0	0	69	16	85
2019	GL-08	35	35	14	9	7	0	0	70	16	43
2019	GL-09	36	41	16	5	0	1	0	78	5	75
2019	GL-10	38	36	4	13	6	0	2	76	20	47
2019	GL-11	33	43	7	4	12	0	0	77	16	69
2019	GL-13	53	37	0	11	0	0	0	89	11	19
2018	GL	29	42	12	7	9	0	0	71	17	309
2018	GL-07	26	44	12	10	8	0	0	70	18	73
2018	GL-08	30	52	7	7	4	0	0	81	11	27
2018	GL-09	26	39	13	8	13	1	0	66	21	72
2018	GL-10	34	37	7	5	17	0	0	71	22	41
2018	GL-11	22	44	18	7	9	0	0	65	16	55
2018	GL-13	53	20	13	7	7	0	0	73	13	15
2017	GL	30	41	13	6	9	0	1	72	15	379
2017	GL-07	32	35	17	6	10	0	0	68	15	71
2017	GL-08	23	47	20	6	2	0	2	71	8	49
2017	GL-09	34	39	9	6	11	0	0	73	18	97
2017	GL-10	17	52	13	7	10	0	2	69	17	60
2017	GL-11	31	41	18	5	5	0	0	72	10	61
2017	GL-13	60	33	7	0	0	0	0	93	0	15
2014	GL	35	38	12	10	5	0	0	73	15	428
2014	GL-06	48	28	3	17	3	0	0	76	21	29
2014	GL-07	34	33	13	13	7	0	0	67	20	55
2014	GL-08	27	45	11	11	5	0	0	73	16	55
2014	GL-09	37	32	15	9	7	0	0	69	16	107
2014	GL-10	37	42	11	8	3	0	0	78	11	65
2014	GL-11	28	47	10	10	4	0	0	75	15	67
2014	GL-13	42	42	16	0	0	0	0	84	0	19

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	41	33	12	5	5	2	1	77	10	380
2020	GL-07	36	38	11	8	4	1	2	76	12	92
2020	GL-08	43	32	16	2	0	5	2	80	2	44
2020	GL-09	35	35	9	8	10	2	0	71	19	86
2020	GL-10	38	26	13	5	10	8	0	69	17	39
2020	GL-11	49	30	14	3	3	0	1	81	6	73
2020	GL-12	64	18	18	0	0	0	0	82	0	11
2020	GL-13	69	31	0	0	0	0	0	100	0	16

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	39	33	16	4	4	3	1	75	8	379
2020	GL-07	32	37	16	5	5	3	1	72	11	92
2020	GL-08	55	34	7	5	0	0	0	89	5	44
2020	GL-09	27	37	21	2	8	2	2	67	11	86
2020	GL-10	33	28	23	10	3	3	0	63	13	39
2020	GL-11	45	32	15	3	1	3	1	80	4	73
2020	GL-12	90	0	10	0	0	0	0	90	0	10
2020	GL-13	63	19	19	0	0	0	0	81	0	16

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	46	31	11	5	5	1	2	79	10	377
2020	GL-07	43	28	10	7	7	3	2	75	14	90
2020	GL-08	57	32	5	5	2	0	0	89	7	44
2020	GL-09	34	38	12	9	6	0	1	73	15	85
2020	GL-10	31	36	18	3	8	5	0	70	11	39
2020	GL-11	52	29	12	0	4	0	3	83	4	73
2020	GL-12	82	0	18	0	0	0	0	82	0	11
2020	GL-13	75	25	0	0	0	0	0	100	0	16

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	18	32	22	17	10	1	1	51	27	380
2020	GL-07	20	27	21	22	10	0	1	47	32	92
2020	GL-08	25	36	16	16	7	0	0	61	23	44
2020	GL-09	12	24	26	20	15	3	0	37	36	86
2020	GL-10	13	33	18	23	13	0	0	46	36	39
2020	GL-11	18	44	21	10	5	1	1	63	15	73
2020	GL-12	45	18	27	9	0	0	0	64	9	11
2020	GL-13	6	44	31	6	13	0	0	50	19	16
2019	GL	19	35	17	11	15	1	2	56	27	378
2019	GL-07	24	30	16	9	19	0	1	55	28	86
2019	GL-08	16	33	21	9	21	0	0	49	30	43
2019	GL-09	15	36	25	13	7	1	3	53	21	75
2019	GL-10	9	43	11	11	26	0	2	52	37	47
2019	GL-11	23	29	12	16	14	3	3	55	32	69
2019	GL-13	11	58	16	16	0	0	0	68	16	19
2018	GL	15	36	20	12	18	0	0	50	30	307
2018	GL-07	16	31	21	14	17	0	0	47	31	70
2018	GL-08	15	41	7	19	19	0	0	56	37	27
2018	GL-09	8	35	32	7	17	0	0	44	24	71
2018	GL-10	16	30	9	23	21	0	0	47	44	43
2018	GL-11	16	38	15	9	22	0	0	55	31	55
2018	GL-13	13	47	20	7	13	0	0	60	20	15
2017	GL	16	30	25	12	16	1	0	47	28	383
2017	GL-07	22	30	18	8	20	1	0	53	29	71
2017	GL-08	14	29	35	14	8	0	0	43	22	51
2017	GL-09	17	30	22	16	14	0	0	47	30	99
2017	GL-10	17	23	27	7	25	0	2	41	32	60
2017	GL-11	16	28	28	11	15	2	0	45	27	61
2017	GL-13	0	73	20	7	0	0	0	73	7	15
2014	GL	19	36	18	13	12	2	0	56	25	429
2014	GL-06	31	38	3	14	10	3	0	72	25	29
2014	GL-07	22	29	23	9	15	2	0	52	24	55
2014	GL-08	22	18	22	26	11	0	2	41	37	55
2014	GL-09	22	34	17	11	14	2	0	57	26	107
2014	GL-10	12	35	20	17	12	3	0	49	30	65
2014	GL-11	11	44	21	6	16	1	0	56	22	68
2014	GL-13	21	74	5	0	0	0	0	95	0	19

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	31	34	16	8	8	2	1	67	17	380
2020	GL-07	23	39	20	7	10	0	2	63	17	92
2020	GL-08	45	36	7	7	5	0	0	82	11	44
2020	GL-09	29	27	23	9	9	2	0	57	19	86
2020	GL-10	28	33	13	10	13	5	0	63	24	40
2020	GL-11	31	38	14	7	6	3	3	72	13	72
2020	GL-12	55	27	0	9	0	9	0	90	10	11
2020	GL-13	38	38	13	6	6	0	0	75	13	16
2019	GL	28	36	17	12	5	2	1	65	17	378
2019	GL-07	33	35	16	8	5	3	0	70	13	86
2019	GL-08	25	41	16	16	2	0	0	66	18	44
2019	GL-09	25	40	13	17	1	3	0	67	19	75
2019	GL-10	22	37	13	11	13	2	2	61	25	46
2019	GL-11	23	30	25	14	6	0	1	54	21	69
2019	GL-13	37	53	11	0	0	0	0	89	0	19
2018	GL	24	39	19	10	7	1	1	63	17	306
2018	GL-07	21	42	22	10	4	1	0	63	14	72
2018	GL-08	22	37	15	19	4	0	4	62	23	27
2018	GL-09	20	41	23	6	8	1	1	62	14	71
2018	GL-10	22	32	17	17	12	0	0	54	29	41
2018	GL-11	24	33	20	11	11	0	0	57	22	54
2018	GL-13	27	53	7	13	0	0	0	80	13	15
2017	GL	26	39	17	10	6	2	1	67	16	377
2017	GL-07	27	34	25	8	4	1	0	61	13	71
2017	GL-08	28	40	12	18	0	2	0	69	18	50
2017	GL-09	24	42	18	6	5	3	1	69	12	98
2017	GL-10	16	40	14	16	12	0	2	57	29	57
2017	GL-11	30	38	18	8	5	2	0	68	13	61
2017	GL-13	53	47	0	0	0	0	0	100	0	15
2014	GL	28	39	16	10	4	3	0	69	14	428
2014	GL-06	41	31	0	21	3	3	0	75	25	29
2014	GL-07	36	24	16	15	4	5	0	63	19	55
2014	GL-08	30	39	18	7	4	2	0	70	11	54
2014	GL-09	27	39	15	11	5	2	1	68	16	107
2014	GL-10	20	49	15	8	3	3	2	73	11	65
2014	GL-11	26	42	17	9	4	1	0	69	13	68
2014	GL-13	26	53	21	0	0	0	0	79	0	19

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	29	35	19	9	7	1	1	64	17	378
2020	GL-07	27	37	14	13	7	0	1	66	20	91
2020	GL-08	48	25	20	2	5	0	0	73	7	44
2020	GL-09	19	34	21	15	10	1	0	53	26	86
2020	GL-10	25	35	10	13	15	3	0	62	28	40
2020	GL-11	29	40	19	6	4	0	1	70	10	72
2020	GL-12	55	18	27	0	0	0	0	73	0	11
2020	GL-13	27	40	27	0	7	0	0	67	7	15
2019	GL	26	31	24	10	8	1	0	59	18	378
2019	GL-07	35	29	16	12	7	1	0	65	19	86
2019	GL-08	30	32	16	16	7	0	0	61	23	44
2019	GL-09	24	33	29	8	4	1	0	58	12	75
2019	GL-10	21	28	17	17	15	0	2	50	33	47
2019	GL-11	21	31	35	1	12	0	0	51	13	68
2019	GL-13	26	32	37	5	0	0	0	58	5	19
2018	GL	21	38	20	13	8	0	0	59	21	305
2018	GL-07	18	45	18	17	1	0	0	63	18	71
2018	GL-08	26	37	15	11	11	0	0	63	22	27
2018	GL-09	13	44	18	13	11	1	0	57	24	71
2018	GL-10	17	26	26	14	17	0	0	43	31	42
2018	GL-11	24	33	20	15	7	0	0	57	22	54
2018	GL-13	33	33	20	7	7	0	0	67	13	15

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	23	26	20	14	13	2	1	51	29	379
2020	GL-07	23	25	21	13	14	2	2	50	28	92
2020	GL-08	36	30	11	9	11	0	2	67	21	44
2020	GL-09	19	21	26	15	17	2	0	40	33	86
2020	GL-10	20	23	18	18	20	3	0	44	38	40
2020	GL-11	18	28	27	15	8	1	1	48	25	71
2020	GL-12	55	18	9	9	9	0	0	73	18	11
2020	GL-13	25	38	13	19	6	0	0	63	25	16
2019	GL	21	29	19	12	16	2	1	52	28	378
2019	GL-07	24	29	13	15	16	1	1	55	32	86
2019	GL-08	16	36	11	7	27	2	0	53	35	44
2019	GL-09	23	27	23	13	11	4	0	51	25	75
2019	GL-10	15	30	19	11	17	4	4	49	30	47
2019	GL-11	20	23	26	9	20	0	1	44	29	69
2019	GL-13	26	32	16	21	0	0	5	61	22	19
2018	GL	17	30	20	16	14	3	0	48	32	307
2018	GL-07	11	35	18	19	15	1	0	46	35	72
2018	GL-08	19	33	22	11	15	0	0	52	26	27
2018	GL-09	15	30	17	14	18	6	0	48	34	71
2018	GL-10	24	17	26	19	14	0	0	40	33	42
2018	GL-11	15	26	24	13	17	6	0	43	31	54
2018	GL-13	20	40	20	13	7	0	0	60	20	15
2017	GL	18	28	20	16	15	3	0	48	31	376
2017	GL-07	21	25	15	18	20	0	0	46	38	71
2017	GL-08	12	36	24	16	8	4	0	50	25	50
2017	GL-09	19	27	21	12	16	5	0	48	30	97
2017	GL-10	11	28	23	18	16	4	2	41	35	57
2017	GL-11	18	28	25	15	11	3	0	47	27	61
2017	GL-13	40	33	13	13	0	0	0	73	13	15
2014	GL	16	34	16	16	12	4	1	53	30	427
2014	GL-06	28	28	10	21	10	3	0	57	32	29
2014	GL-07	11	48	6	17	15	2	2	61	33	54
2014	GL-08	19	17	26	22	9	6	2	38	34	54
2014	GL-09	18	32	13	17	13	7	0	54	32	107
2014	GL-10	12	37	17	15	14	3	2	52	31	65
2014	GL-11	13	42	16	13	15	1	0	56	28	68
2014	GL-13	26	42	26	5	0	0	0	68	5	19

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	29	50	8	9	4	0	79	13	381
2020	GL-07	28	48	10	11	3	0	76	14	92
2020	GL-08	41	48	5	5	2	0	89	7	44
2020	GL-09	26	55	7	7	6	0	80	13	86
2020	GL-10	13	58	13	18	0	0	70	18	40
2020	GL-11	32	47	11	7	3	1	79	10	73
2020	GL-12	45	45	0	0	9	0	91	9	11
2020	GL-13	31	38	0	19	13	0	69	31	16

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	34	45	10	7	4	0	0	79	11	381
2020	GL-07	32	46	11	9	3	0	0	77	12	92
2020	GL-08	45	36	9	7	2	0	0	82	9	44
2020	GL-09	37	45	10	3	3	0	0	83	7	86
2020	GL-10	23	55	8	8	8	0	0	78	15	40
2020	GL-11	36	45	11	7	0	0	1	82	7	73
2020	GL-12	55	45	0	0	0	0	0	100	0	11
2020	GL-13	25	44	6	13	13	0	0	69	25	16
2019	GL	38	36	8	12	6	1	0	74	17	380
2019	GL-07	43	36	7	5	9	0	0	79	14	86
2019	GL-08	43	32	5	14	7	0	0	75	20	44
2019	GL-09	37	37	5	16	3	1	0	76	19	75
2019	GL-10	28	36	13	15	9	0	0	64	23	47
2019	GL-11	40	33	13	10	3	1	0	74	13	70
2019	GL-13	37	37	5	16	5	0	0	74	21	19
2017	GL	32	38	9	12	9	0	0	70	21	383
2017	GL-07	32	37	11	14	6	0	0	69	20	71
2017	GL-08	33	35	8	16	8	0	0	69	24	51
2017	GL-09	35	33	13	6	12	0	0	69	18	99
2017	GL-10	27	35	8	22	8	0	0	62	30	60
2017	GL-11	23	47	8	13	8	0	0	70	21	61
2017	GL-13	53	47	0	0	0	0	0	100	0	15
2014	GL	34	37	6	13	9	0	0	72	22	427
2014	GL-06	58	21	3	7	10	0	0	79	17	29
2014	GL-07	31	36	5	16	9	2	0	69	26	55
2014	GL-08	38	36	4	16	4	2	0	76	20	55
2014	GL-09	35	38	7	8	12	0	0	73	21	106
2014	GL-10	28	49	2	12	9	0	0	77	22	65
2014	GL-11	26	34	10	19	11	0	0	60	30	68
2014	GL-13	53	37	5	5	0	0	0	89	5	19

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	29	43	10	11	6	0	1	72	17	380
2020	GL-07	30	41	11	10	9	0	0	70	19	91
2020	GL-08	41	48	7	2	2	0	0	89	5	44
2020	GL-09	23	44	12	14	7	0	0	67	21	86
2020	GL-10	20	35	18	13	15	0	0	55	28	40
2020	GL-11	27	49	7	12	3	0	1	78	15	73
2020	GL-12	73	18	0	9	0	0	0	91	9	11
2020	GL-13	44	25	6	25	0	0	0	69	25	16
2019	GL	34	39	13	8	6	1	0	74	13	380
2019	GL-07	35	43	9	6	7	0	0	78	13	86
2019	GL-08	39	41	9	7	5	0	0	80	11	44
2019	GL-09	36	37	11	9	5	1	0	74	15	75
2019	GL-10	32	32	26	9	2	0	0	64	11	47
2019	GL-11	26	41	19	9	4	1	0	68	13	70
2019	GL-13	42	47	5	5	0	0	0	89	5	19
2017	GL	29	40	11	11	8	0	0	70	19	381
2017	GL-07	35	37	7	14	7	0	0	72	21	71
2017	GL-08	22	41	14	14	10	0	0	63	24	51
2017	GL-09	31	40	12	10	6	0	0	72	16	99
2017	GL-10	20	46	15	10	8	0	0	66	19	59
2017	GL-11	27	48	8	8	8	0	0	75	17	60
2017	GL-13	53	27	7	13	0	0	0	80	13	15
2014	GL	29	45	10	11	5	0	0	74	16	429
2014	GL-06	34	49	10	7	0	0	0	83	7	29
2014	GL-07	29	40	11	9	11	0	0	69	20	55
2014	GL-08	31	49	7	9	4	0	0	80	13	55
2014	GL-09	35	38	10	10	7	0	0	73	17	107
2014	GL-10	23	46	9	18	3	0	0	69	22	65
2014	GL-11	25	47	15	11	3	0	0	72	14	68
2014	GL-13	32	58	5	5	0	0	0	89	5	19

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	66	25	4	2	1	0	1	93	3	378
2020	GL-07	66	26	2	2	1	1	1	94	3	91
2020	GL-08	68	25	5	0	2	0	0	93	2	44
2020	GL-09	73	17	2	3	1	0	2	93	5	86
2020	GL-10	43	43	8	3	3	0	3	87	5	40
2020	GL-11	69	24	4	1	0	0	1	94	1	72
2020	GL-12	73	18	9	0	0	0	0	91	0	11
2020	GL-13	80	13	7	0	0	0	0	93	0	15
2017	GL	59	30	5	3	2	0	1	90	5	383
2017	GL-07	69	24	3	3	0	0	1	94	3	71
2017	GL-08	57	31	8	2	0	2	0	90	2	51
2017	GL-09	61	28	7	1	2	0	1	90	3	99
2017	GL-10	57	35	2	5	2	0	0	92	7	60
2017	GL-11	47	36	5	7	5	0	0	84	11	61
2017	GL-13	60	27	7	0	0	0	7	93	0	15
2014	GL	57	32	6	2	1	0	1	90	4	429
2014	GL-06	83	14	3	0	0	0	0	97	0	29
2014	GL-07	55	29	7	5	0	2	2	87	6	55
2014	GL-08	57	33	7	2	0	0	2	91	2	55
2014	GL-09	61	30	6	1	2	0	1	92	3	107
2014	GL-10	42	35	11	5	5	0	3	79	10	65
2014	GL-11	51	42	3	1	1	0	1	94	3	68
2014	GL-13	74	26	0	0	0	0	0	100	0	19

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	26	12	9	8	11	21	13	57	29	379
2020	GL-07	21	11	10	10	13	21	15	49	36	92
2020	GL-08	36	14	0	5	11	20	14	76	24	44
2020	GL-09	12	9	11	12	12	33	12	38	43	85
2020	GL-10	26	23	8	8	10	10	15	66	24	39
2020	GL-11	38	10	10	4	8	19	11	69	18	73
2020	GL-12	45	18	9	9	0	9	9	78	11	11
2020	GL-13	31	13	13	13	6	6	19	58	25	16
2019	GL	28	12	9	8	11	23	9	59	28	380
2019	GL-07	19	8	13	9	12	26	14	44	35	86
2019	GL-08	23	11	5	14	25	18	5	44	50	44
2019	GL-09	28	12	11	8	9	23	9	59	25	75
2019	GL-10	36	19	9	9	6	17	4	70	19	47
2019	GL-11	30	10	9	6	10	29	7	62	24	70
2019	GL-13	47	11	5	0	5	11	21	85	8	19

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	18	82	378
2020	GL-07	18	82	91
2020	GL-08	14	86	44
2020	GL-09	22	78	85
2020	GL-10	15	85	40
2020	GL-11	11	89	72
2020	GL-13	50	50	16
2019	GL	21	79	377
2019	GL-07	20	80	84
2019	GL-08	30	70	44
2019	GL-09	19	81	75
2019	GL-10	15	85	46
2019	GL-11	30	70	70
2018	GL	24	76	308
2018	GL-07	25	75	73
2018	GL-08	26	74	27
2018	GL-09	19	81	70
2018	GL-10	33	67	43
2018	GL-11	22	78	54
2018	GL-13	33	67	15

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	35	65	69
2020	GL-07	44	56	16
2020	GL-09	37	63	19
2019	GL	54	46	79
2019	GL-07	47	53	17
2019	GL-09	64	36	14
2019	GL-11	48	52	21
2018	GL	42	58	73
2018	GL-07	44	56	18
2018	GL-09	46	54	13
2018	GL-10	64	36	14

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	54	46	69
2020	GL-07	50	50	16
2020	GL-09	58	42	19
2019	GL	56	44	79
2019	GL-07	65	35	17
2019	GL-08	46	54	13
2019	GL-09	50	50	14
2019	GL-11	62	38	21
2018	GL	58	42	73
2018	GL-07	61	39	18
2018	GL-10	64	36	14
2018	GL-11	50	50	12

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	12	88	69
2020	GL-09	0	100	19
2019	GL	13	87	79
2019	GL-07	0	100	17
2019	GL-08	0	100	13
2019	GL-09	0	100	14
2019	GL-11	29	71	21
2018	GL	18	82	73
2018	GL-09	0	100	13

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	10	90	69
2020	GL-07	31	69	16
2019	GL	15	85	79
2019	GL-07	29	71	17
2018	GL	11	89	73
2018	GL-09	0	100	13
2018	GL-11	0	100	12

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	20	80	69
2020	GL-09	32	68	19
2019	GL	22	78	79
2019	GL-11	29	71	21
2018	GL	16	84	73

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2020	GL	100	69
2020	GL-07	100	16
2020	GL-09	100	19

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	39	61	69
2020	GL-07	44	56	16
2020	GL-09	37	63	19
2019	GL	50	50	78
2019	GL-07	59	41	17
2019	GL-09	64	36	14
2019	GL-11	45	55	20
2018	GL	52	48	73
2018	GL-07	44	56	18
2018	GL-09	62	38	13
2018	GL-10	57	43	14

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	45	55	69
2020	GL-07	63	38	16
2020	GL-09	47	53	19
2019	GL	54	46	78
2019	GL-08	46	54	13
2019	GL-09	57	43	14
2019	GL-11	40	60	20
2018	GL	56	44	73
2018	GL-07	72	28	18
2018	GL-09	46	54	13
2018	GL-10	50	50	14
2018	GL-11	58	42	12

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	45	55	69
2020	GL-07	56	44	16
2020	GL-09	47	53	19
2019	GL	49	51	78
2019	GL-07	59	41	17
2019	GL-08	46	54	13
2019	GL-09	57	43	14
2019	GL-11	45	55	20
2018	GL	55	45	73
2018	GL-07	44	56	18
2018	GL-10	43	57	14
2018	GL-11	50	50	12

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	39	61	69
2020	GL-09	63	37	19
2019	GL	38	62	78
2019	GL-08	62	38	13
2019	GL-09	43	57	14
2019	GL-11	40	60	20
2018	GL	37	63	73
2018	GL-09	62	38	13
2018	GL-11	50	50	12

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	28	72	69
2020	GL-07	44	56	16
2019	GL	40	60	78
2019	GL-07	47	53	17
2019	GL-08	38	62	13
2019	GL-11	45	55	20
2018	GL	48	52	73
2018	GL-07	50	50	18
2018	GL-09	62	38	13
2018	GL-10	36	64	14
2018	GL-11	42	58	12

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	55	45	69
2020	GL-07	50	50	16
2020	GL-09	53	47	19
2019	GL	60	40	78
2019	GL-07	47	53	17
2019	GL-11	60	40	20
2018	GL	52	48	73
2018	GL-07	44	56	18
2018	GL-09	46	54	13
2018	GL-10	57	43	14
2018	GL-11	50	50	12

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	39	61	69
2020	GL-07	31	69	16
2020	GL-09	32	68	19
2019	GL	36	64	78
2019	GL-07	29	71	17
2019	GL-09	64	36	14
2019	GL-11	25	75	20
2018	GL	44	56	73
2018	GL-07	39	61	18
2018	GL-09	54	46	13
2018	GL-10	50	50	14

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	GL	7	93	73
2018	GL-11	0	100	12

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	17	83	69
2019	GL	19	81	78
2019	GL-11	30	70	20
2018	GL	23	77	73
2018	GL-10	50	50	14

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	48	52	69
2020	GL-07	50	50	16
2020	GL-09	53	47	19
2019	GL	49	51	78
2019	GL-07	65	35	17
2019	GL-09	36	64	14
2019	GL-11	60	40	20
2018	GL	52	48	73
2018	GL-07	61	39	18
2018	GL-09	62	38	13
2018	GL-10	50	50	14
2018	GL-11	58	42	12

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	32	68	69
2020	GL-07	38	63	16
2020	GL-09	26	74	19
2019	GL	36	64	78
2019	GL-07	41	59	17
2019	GL-09	43	57	14
2019	GL-11	30	70	20
2018	GL	45	55	73
2018	GL-07	28	72	18
2018	GL-09	54	46	13
2018	GL-10	57	43	14

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	20	80	69
2019	GL	12	88	78
2019	GL-07	0	100	17
2019	GL-09	0	100	14
2019	GL-11	30	70	20
2018	GL	18	82	73

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	41	59	69
2020	GL-07	38	63	16
2020	GL-09	37	63	19
2019	GL	62	38	78
2019	GL-07	53	47	17
2019	GL-08	38	62	13
2019	GL-11	65	35	20
2018	GL	64	36	73
2018	GL-07	72	28	18
2018	GL-09	46	54	13
2018	GL-11	50	50	12

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	22	78	69
2020	GL-07	38	63	16
2019	GL	26	74	78
2019	GL-11	25	75	20
2018	GL	29	71	73
2018	GL-07	28	72	18
2018	GL-11	42	58	12

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	14	86	78
2019	GL-07	0	100	17
2019	GL-08	0	100	13
2019	GL-11	25	75	20
2018	GL	14	86	73
2018	GL-11	0	100	12

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	20	80	69
2020	GL-07	31	69	16
2020	GL-09	32	68	19
2019	GL	32	68	78
2019	GL-11	40	60	20
2018	GL	36	64	73
2018	GL-07	33	67	18
2018	GL-09	38	62	13
2018	GL-10	50	50	14

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	7	93	69
2019	GL	21	79	78
2019	GL-11	30	70	20
2018	GL	18	82	73

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	12	88	78
2019	GL-09	0	100	14
2018	GL	16	84	73

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	17	83	69
2019	GL	10	90	78
2018	GL	18	82	73
2018	GL-09	0	100	13

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	7	93	69
2020	GL-09	0	100	19
2019	GL	10	90	78
2018	GL	8	92	73
2018	GL-07	0	100	18

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	41	59	69
2020	GL-07	38	63	16
2020	GL-09	37	63	19
2019	GL	19	81	78
2019	GL-07	35	65	17
2018	GL	15	85	73
2018	GL-11	0	100	12

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	10	90	69
2018	GL	17	83	60

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	13	87	69
2018	GL	15	85	60
2018	GL-11	0	100	10

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	GL	13	87	60
2018	GL-10	0	100	11

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	7	93	69

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	14	86	69
2018	GL	12	88	60
2018	GL-07	0	100	16
2018	GL-11	0	100	10

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	0	100	69
2019	GL-09	0	100	14
2018	GL	17	83	60

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	12	88	69
2018	GL	12	88	60
2018	GL-11	0	100	10

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	13	87	69
2018	GL	13	87	60

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	26	74	69
2018	GL	23	77	60
2018	GL-07	31	69	16

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	20	80	69
2018	GL	10	90	60
2018	GL-10	0	100	11

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	52	48	69
2019	GL-09	57	43	14
2018	GL	32	68	60
2018	GL-07	44	56	16
2018	GL-09	50	50	10

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	58	42	69
2019	GL-09	50	50	14
2018	GL	62	38	60
2018	GL-07	63	38	16
2018	GL-10	45	55	11
2018	GL-11	50	50	10

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	7	93	69
2018	GL	8	92	60
2018	GL-10	0	100	11

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	16	84	69
2018	GL	15	85	60
2018	GL-07	0	100	16

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	22	25	21	8	10	8	6	55	21	380
2020	GL-07	22	23	25	5	10	4	10	53	18	91
2020	GL-08	27	20	14	9	7	11	11	62	21	44
2020	GL-09	15	33	19	7	16	9	1	53	26	86
2020	GL-10	23	28	18	8	8	13	5	61	18	40
2020	GL-11	30	23	19	8	7	8	4	61	17	73
2020	GL-12	36	27	9	9	0	9	9	78	11	11
2020	GL-13	19	19	25	25	13	0	0	38	38	16
2019	GL	19	19	23	9	15	11	4	45	28	380
2019	GL-07	29	14	22	12	12	7	5	49	26	86
2019	GL-08	14	18	25	7	20	11	5	38	32	44
2019	GL-09	13	27	21	7	13	16	3	49	25	75
2019	GL-10	19	15	23	11	17	9	6	40	33	47
2019	GL-11	17	21	23	9	20	9	1	43	32	70
2019	GL-13	11	37	37	11	5	0	0	47	16	19
2018	GL	14	26	23	13	18	5	1	43	33	311
2018	GL-07	14	32	22	15	15	3	0	46	31	73
2018	GL-08	19	26	26	11	15	4	0	46	27	27
2018	GL-09	8	25	26	10	17	13	1	39	31	72
2018	GL-10	7	23	19	21	28	2	0	31	50	43
2018	GL-11	15	22	25	15	20	4	0	38	36	55
2018	GL-13	13	33	20	13	20	0	0	47	33	15
2017	GL	16	24	22	10	16	9	3	46	30	382
2017	GL-07	15	18	32	9	14	10	1	38	26	71
2017	GL-08	14	26	18	14	14	10	6	47	32	51
2017	GL-09	15	30	18	7	16	10	3	52	27	98
2017	GL-10	15	23	17	8	23	8	5	44	37	60
2017	GL-11	20	20	25	11	15	8	2	44	29	61
2017	GL-13	33	27	20	20	0	0	0	60	20	15
2014	GL	16	27	23	9	10	12	3	51	22	427
2014	GL-06	21	28	17	14	10	10	0	54	27	29
2014	GL-07	16	29	23	5	16	5	4	50	24	55
2014	GL-08	17	24	24	9	6	18	2	51	19	54
2014	GL-09	19	22	20	9	12	15	3	50	26	107
2014	GL-10	11	31	22	9	11	12	5	50	24	65
2014	GL-11	14	28	27	10	7	9	4	48	20	68
2014	GL-13	11	63	21	5	0	0	0	74	5	19

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	31	31	20	8	7	2	1	64	15	378
2020	GL-07	27	32	23	5	8	1	3	62	14	91
2020	GL-08	40	23	16	9	5	7	0	68	15	43
2020	GL-09	22	33	24	7	12	1	1	56	19	86
2020	GL-10	31	31	18	8	8	5	0	65	16	39
2020	GL-11	38	32	15	11	3	0	1	71	14	73
2020	GL-12	55	36	9	0	0	0	0	91	0	11
2020	GL-13	25	25	31	13	6	0	0	50	19	16
2019	GL	30	28	20	9	10	2	1	60	20	380
2019	GL-07	40	16	24	8	9	2	0	57	18	86
2019	GL-08	30	23	16	11	16	2	2	55	29	44
2019	GL-09	25	36	20	12	4	3	0	63	16	75
2019	GL-10	28	17	26	9	19	0	2	46	28	47
2019	GL-11	24	37	17	9	10	1	1	63	19	70
2019	GL-13	16	53	21	11	0	0	0	68	11	19
2018	GL	20	36	18	11	14	1	0	57	25	310
2018	GL-07	19	38	18	11	12	1	0	58	24	73
2018	GL-08	26	26	30	4	15	0	0	52	19	27
2018	GL-09	15	38	17	14	14	1	0	54	29	71
2018	GL-10	14	33	9	21	23	0	0	47	44	43
2018	GL-11	22	35	18	11	13	2	0	57	24	55
2018	GL-13	27	40	20	7	7	0	0	67	13	15
2017	GL	23	28	24	8	12	4	1	53	22	381
2017	GL-07	21	34	22	7	11	4	0	57	19	71
2017	GL-08	18	29	28	14	6	4	2	50	21	51
2017	GL-09	22	31	20	5	14	6	1	57	21	98
2017	GL-10	17	25	23	12	18	3	2	44	32	60
2017	GL-11	28	21	28	8	10	3	0	52	19	60
2017	GL-13	40	33	27	0	0	0	0	73	0	15
2014	GL	22	33	21	9	8	7	0	59	18	427
2014	GL-06	24	41	7	21	3	3	0	68	25	29
2014	GL-07	24	33	15	7	13	7	0	62	22	54
2014	GL-08	24	30	19	9	6	13	0	62	17	54
2014	GL-09	23	28	25	7	8	8	0	56	16	107
2014	GL-10	20	35	18	6	15	3	2	58	23	65
2014	GL-11	22	32	24	10	6	6	0	57	17	68
2014	GL-13	21	63	11	5	0	0	0	84	5	19

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	8	92	376
2020	GL-07	13	87	89
2020	GL-09	8	92	85
2020	GL-12	0	100	11
2019	GL	10	90	377
2019	GL-07	15	85	86
2019	GL-09	7	93	75
2019	GL-10	13	87	46
2019	GL-11	11	89	70
2019	GL-13	0	100	19
2018	GL	11	89	307
2018	GL-07	11	89	70
2018	GL-08	0	100	26
2018	GL-09	11	89	72
2018	GL-10	16	84	43
2018	GL-11	9	91	55

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	38	62	29
2019	GL	41	59	37
2018	GL	33	67	33

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	66	34	29
2019	GL	84	16	37
2018	GL	67	33	33

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	24	76	29
2018	GL	18	82	33

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	GL	15	85	33

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	24	76	29
2019	GL	29	71	35
2018	GL	26	74	34

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	20	80	35
2018	GL	24	76	34

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	GL	18	82	34

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	17	83	29
2019	GL	34	66	35
2018	GL	21	79	34

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	28	72	29
2019	GL	20	80	35
2018	GL	18	82	34

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	0	100	29
2020	GL-07	0	100	12

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	17	83	29

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	GL	100	35
2019	GL-07	100	13
2018	GL	100	34

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	21	79	29
2018	GL	15	85	34

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	24	76	29
2019	GL	34	66	35
2018	GL	32	68	34

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	34	66	29
2020	GL-07	42	58	12
2019	GL	40	60	35
2018	GL	35	65	34

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	17	83	29
2019	GL	20	80	35
2018	GL	18	82	34

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	14	86	35

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	31	69	29
2020	GL-07	42	58	12
2019	GL	34	66	35
2018	GL	29	71	34

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	0	100	29
2020	GL-07	0	100	12
2019	GL	14	86	35

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	GL	15	85	34

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	55	45	29
2020	GL-07	42	58	12
2019	GL	37	63	35
2019	GL-07	38	62	13
2018	GL	41	59	34

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	0	100	29
2020	GL-07	0	100	12

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	GL	0	100	30

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	No (%)	Total responses
2020	GL	100	29
2020	GL-07	100	12
2019	GL	100	26
2018	GL	100	30

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	0	100	26

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	0	100	26
2018	GL	0	100	30

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	0	100	29
2020	GL-07	0	100	12

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	17	83	29
2019	GL	50	50	26
2018	GL	23	77	30

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	24	76	29

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	59	41	29
2020	GL-07	58	42	12
2019	GL	73	27	26
2018	GL	30	70	30

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2020	GL	100	29
2020	GL-07	100	12
2018	GL	100	30

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	59	41	29
2020	GL-07	50	50	12
2019	GL	73	27	26
2018	GL	50	50	30

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	0	100	29
2020	GL-07	0	100	12
2018	GL	27	73	30

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	26	24	27	5	4	9	4	58	11	379
2020	GL-07	27	23	29	8	5	3	4	55	14	91
2020	GL-08	32	18	23	2	2	11	11	65	6	44
2020	GL-09	16	28	27	6	8	13	2	52	16	86
2020	GL-10	28	18	28	5	5	13	5	55	12	40
2020	GL-11	34	23	27	1	1	8	4	66	3	73
2020	GL-12	40	30	10	0	0	10	10	88	0	10
2020	GL-13	38	25	31	0	6	0	0	63	6	16
2019	GL	22	20	27	7	9	13	3	50	18	380
2019	GL-07	29	21	22	5	9	10	3	58	16	86
2019	GL-08	25	11	27	5	11	16	5	46	20	44
2019	GL-09	19	23	24	9	5	17	3	52	18	75
2019	GL-10	15	15	28	15	11	13	4	36	31	47
2019	GL-11	19	23	30	3	13	11	1	48	18	70
2019	GL-13	26	37	32	5	0	0	0	63	5	19
2018	GL	16	29	28	6	11	8	1	50	19	309
2018	GL-07	15	33	29	4	12	5	1	51	18	73
2018	GL-08	19	27	38	4	0	8	4	52	4	26
2018	GL-09	14	26	26	3	15	14	1	48	21	72
2018	GL-10	12	28	28	14	14	5	0	41	29	43
2018	GL-11	13	31	31	4	11	11	0	49	16	55
2018	GL-13	27	20	27	13	13	0	0	47	27	15
2017	GL	18	26	28	5	6	11	5	53	13	382
2017	GL-07	17	27	31	4	4	11	6	52	10	71
2017	GL-08	14	26	27	6	6	12	10	50	15	51
2017	GL-09	18	22	28	7	8	11	5	49	18	98
2017	GL-10	15	28	18	8	7	17	7	57	20	60
2017	GL-11	23	31	31	0	3	10	2	61	4	61
2017	GL-13	20	40	33	0	0	0	7	64	0	15
2014	GL	17	28	24	5	5	15	5	57	13	428
2014	GL-06	31	17	11	7	7	21	7	67	19	29
2014	GL-07	18	33	23	4	5	15	2	61	11	55
2014	GL-08	13	20	26	7	4	22	7	47	16	54
2014	GL-09	16	21	25	5	6	20	7	51	14	107
2014	GL-10	15	35	25	6	6	9	3	58	14	65
2014	GL-11	20	31	26	4	6	12	1	59	12	68
2014	GL-13	11	63	16	5	0	0	5	78	6	19

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	34	29	23	5	4	3	1	66	10	380
2020	GL-07	29	27	23	10	5	2	3	59	16	91
2020	GL-08	41	25	23	5	0	7	0	71	5	44
2020	GL-09	23	31	28	5	7	5	1	58	12	86
2020	GL-10	35	25	25	3	8	5	0	63	11	40
2020	GL-11	44	32	21	1	1	0	1	76	3	73
2020	GL-12	73	9	18	0	0	0	0	82	0	11
2020	GL-13	38	31	25	0	6	0	0	69	6	16
2019	GL	31	29	21	6	6	5	1	64	13	378
2019	GL-07	40	24	19	2	9	6	0	68	13	85
2019	GL-08	30	20	27	7	7	7	2	55	15	44
2019	GL-09	28	37	19	8	3	4	1	69	11	75
2019	GL-10	26	21	26	11	11	4	2	50	23	47
2019	GL-11	27	37	23	7	4	1	0	65	12	70
2019	GL-13	26	53	21	0	0	0	0	79	0	19
2018	GL	21	35	23	5	11	4	1	59	17	309
2018	GL-07	19	36	22	7	12	3	1	57	20	73
2018	GL-08	23	31	31	4	4	4	4	58	8	26
2018	GL-09	21	36	21	3	14	4	1	60	18	72
2018	GL-10	16	30	26	9	16	2	0	48	26	43
2018	GL-11	22	36	20	5	9	7	0	63	16	55
2018	GL-13	33	33	20	7	7	0	0	67	13	15
2017	GL	22	33	24	6	5	8	2	60	13	379
2017	GL-07	21	34	25	3	4	10	3	63	8	71
2017	GL-08	18	30	30	8	2	10	2	55	11	50
2017	GL-09	24	31	21	6	8	8	2	61	16	97
2017	GL-10	15	29	25	10	5	12	3	52	18	59
2017	GL-11	25	36	26	5	3	5	0	64	9	61
2017	GL-13	20	67	13	0	0	0	0	87	0	15
2014	GL	23	34	22	5	5	10	1	64	11	426
2014	GL-06	34	24	11	7	7	14	3	71	17	29
2014	GL-07	24	37	23	4	5	7	0	65	10	55
2014	GL-08	19	32	19	7	4	18	2	63	14	54
2014	GL-09	24	27	22	6	7	12	2	60	14	107
2014	GL-10	17	49	20	5	6	3	0	68	11	65
2014	GL-11	21	35	30	3	6	6	0	59	10	66
2014	GL-13	21	58	16	5	0	0	0	79	5	19

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	10	90	377
2020	GL-07	11	89	91
2020	GL-08	7	93	43
2020	GL-09	10	90	86
2020	GL-10	18	82	39
2020	GL-11	10	90	72
2020	GL-12	9	91	11
2020	GL-13	0	100	16

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	9	91	379
2020	GL-07	7	93	91
2020	GL-08	2	98	44
2020	GL-09	8	92	86
2020	GL-10	18	82	39
2020	GL-11	12	88	73
2020	GL-12	0	100	11
2020	GL-13	13	88	16
2019	GL	14	86	376
2019	GL-07	20	80	86
2019	GL-08	14	86	44
2019	GL-09	13	87	75
2019	GL-10	17	83	46
2019	GL-11	10	90	69
2019	GL-13	6	94	18
2017	GL	14	86	379
2017	GL-07	21	79	71
2017	GL-08	20	80	51
2017	GL-09	10	90	96
2017	GL-10	14	86	59
2014	GL	11	89	426
2014	GL-07	20	80	55
2014	GL-09	15	85	106
2014	GL-10	11	89	64

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	50	50	32

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	71	29	34
2019	GL	72	28	53
2019	GL-07	82	18	17
2017	GL	63	37	54
2017	GL-07	73	27	15
2017	GL-08	60	40	10
2017	GL-09	60	40	10
2014	GL	76	24	45
2014	GL-07	82	18	11
2014	GL-09	80	20	15

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	67	21	8	0	4	0	88	4	24
2019	GL	47	34	8	3	8	0	82	11	38
2019	GL-07	71	21	0	0	7	0	93	7	14
2017	GL	26	50	15	6	0	3	79	6	34
2017	GL-07	36	45	18	0	0	0	82	0	11
2014	GL	47	27	9	6	12	0	74	18	34
2014	GL-09	58	17	17	8	0	0	75	8	12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	35	34	16	8	3	3	2	72	12	380
2020	GL-07	29	35	15	11	5	2	2	67	17	92
2020	GL-08	48	23	18	7	2	0	2	72	9	44
2020	GL-09	33	35	16	9	5	2	0	69	14	86
2020	GL-10	15	48	25	3	0	8	3	69	3	40
2020	GL-11	40	35	11	8	1	3	1	78	10	72
2020	GL-12	64	18	9	0	9	0	0	82	9	11
2020	GL-13	63	25	6	0	0	0	6	93	0	16

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	24	29	20	14	10	2	1	55	24	381
2020	GL-07	22	29	24	13	10	1	1	52	23	92
2020	GL-08	36	32	14	9	9	0	0	68	18	44
2020	GL-09	13	31	22	17	14	2	0	45	32	86
2020	GL-10	18	33	18	15	15	3	0	51	31	40
2020	GL-11	27	27	26	11	5	1	1	56	17	73
2020	GL-12	55	18	0	27	0	0	0	73	27	11
2020	GL-13	38	38	6	13	6	0	0	75	19	16

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	24	38	17	14	6	1	63	20	381
2020	GL-07	21	37	17	16	8	1	58	24	92
2020	GL-08	36	36	11	16	0	0	73	16	44
2020	GL-09	23	47	14	10	6	0	70	16	86
2020	GL-10	18	38	18	15	13	0	55	28	40
2020	GL-11	22	33	23	16	4	1	56	21	73
2020	GL-12	55	18	18	9	0	0	73	9	11
2020	GL-13	25	38	25	13	0	0	63	13	16

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	24	37	18	14	8	1	61	22	380
2020	GL-07	20	37	18	15	9	1	57	24	92
2020	GL-08	41	27	16	14	2	0	68	16	44
2020	GL-09	19	48	14	10	9	0	66	20	86
2020	GL-10	21	36	15	15	13	0	56	28	39
2020	GL-11	21	34	19	15	10	1	56	25	73
2020	GL-12	55	18	18	9	0	0	73	9	11
2020	GL-13	25	25	31	19	0	0	50	19	16

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	23	40	20	10	5	0	1	64	16	378
2020	GL-07	22	34	22	15	5	0	1	57	21	91
2020	GL-08	39	34	20	7	0	0	0	73	7	44
2020	GL-09	17	51	16	8	7	0	0	69	15	86
2020	GL-10	20	40	15	13	10	3	0	62	23	40
2020	GL-11	19	44	21	10	5	0	1	64	15	73
2020	GL-12	60	20	10	0	10	0	0	80	10	10
2020	GL-13	25	25	44	6	0	0	0	50	6	16

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	28	36	21	9	5	1	1	65	14	379
2020	GL-07	24	38	21	7	10	0	1	63	16	92
2020	GL-08	43	20	25	11	0	0	0	64	11	44
2020	GL-09	22	44	18	9	5	1	1	67	14	85
2020	GL-10	23	38	21	8	5	5	0	65	14	39
2020	GL-11	29	33	26	8	3	0	1	63	11	73
2020	GL-12	64	18	9	0	9	0	0	82	9	11
2020	GL-13	31	25	25	13	6	0	0	56	19	16

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	46	20	14	2	1	9	8	80	3	380
2020	GL-07	42	21	12	2	1	12	10	80	4	91
2020	GL-08	50	20	7	0	0	11	11	91	0	44
2020	GL-09	45	16	16	3	2	10	6	74	7	86
2020	GL-10	48	25	15	3	3	5	3	78	5	40
2020	GL-11	52	18	18	0	0	7	5	80	0	73
2020	GL-12	45	18	9	0	0	9	18	88	0	11
2020	GL-13	63	13	13	0	0	0	13	86	0	16

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	32	37	16	8	4	1	1	71	13	378
2020	GL-07	28	40	16	8	4	2	1	71	12	92
2020	GL-08	47	26	16	7	5	0	0	72	12	43
2020	GL-09	25	40	17	11	6	1	0	66	17	84
2020	GL-10	25	43	13	15	3	3	0	69	18	40
2020	GL-11	33	37	16	8	3	1	1	72	11	73
2020	GL-12	55	27	18	0	0	0	0	82	0	11
2020	GL-13	63	19	19	0	0	0	0	81	0	16

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	41	33	9	9	7	0	0	75	16	377
2020	GL-07	38	38	4	11	8	1	0	77	19	92
2020	GL-08	49	35	12	5	0	0	0	84	5	43
2020	GL-09	39	28	8	16	10	0	0	66	25	83
2020	GL-10	28	40	13	10	10	0	0	68	20	40
2020	GL-11	47	27	14	5	5	0	1	75	11	73
2020	GL-12	64	9	18	0	9	0	0	73	9	11
2020	GL-13	56	38	6	0	0	0	0	94	0	16

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	29	34	15	13	9	1	0	63	22	375
2020	GL-07	28	32	10	17	12	1	0	60	30	92
2020	GL-08	41	30	14	9	7	0	0	70	16	44
2020	GL-09	25	36	16	7	16	0	0	60	23	81
2020	GL-10	15	40	13	18	13	3	0	56	31	40
2020	GL-11	26	33	21	15	3	0	1	61	18	72
2020	GL-12	45	18	36	0	0	0	0	64	0	11
2020	GL-13	50	38	6	6	0	0	0	88	6	16

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	49	51	86
2020	GL-11	42	58	43
2020	GL-12	64	36	11
2020	GL-13	81	19	16

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	29	24	7	24	17	52	40	42
2020	GL-11	28	22	6	28	17	50	44	18
2020	GL-13	15	23	15	23	23	38	46	13

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	27	34	22	9	6	2	1	62	15	381
2020	GL-07	25	35	23	8	8	1	1	61	16	92
2020	GL-08	32	45	14	2	5	2	0	79	7	44
2020	GL-09	17	40	21	12	9	1	0	58	21	86
2020	GL-10	25	30	28	13	3	3	0	56	15	40
2020	GL-11	34	29	25	5	4	1	1	65	10	73
2020	GL-12	55	9	18	18	0	0	0	64	18	11
2020	GL-13	44	25	19	13	0	0	0	69	13	16
2019	GL	23	38	22	8	6	1	0	62	15	378
2019	GL-07	24	27	27	9	10	2	0	52	20	86
2019	GL-08	20	41	25	5	9	0	0	61	14	44
2019	GL-09	19	47	18	5	8	3	0	68	14	74
2019	GL-10	23	36	13	21	4	0	2	61	26	47
2019	GL-11	26	33	31	4	4	1	0	59	9	70
2019	GL-13	37	53	5	5	0	0	0	89	5	19
2018	GL	18	41	24	7	8	1	0	60	16	310
2018	GL-07	22	36	23	10	8	1	0	58	18	73
2018	GL-08	22	41	19	4	15	0	0	63	19	27
2018	GL-09	11	51	21	4	13	0	0	63	17	72
2018	GL-10	12	28	40	14	7	0	0	40	21	43
2018	GL-11	25	42	16	7	7	2	0	69	15	55
2018	GL-13	27	33	33	7	0	0	0	60	7	15
2017	GL	14	39	25	8	10	4	0	56	19	378
2017	GL-07	14	44	16	9	14	3	0	60	24	69
2017	GL-08	12	39	28	10	10	2	0	52	20	51
2017	GL-09	19	36	25	8	7	4	0	58	16	96
2017	GL-10	5	37	33	7	12	5	2	45	20	60
2017	GL-11	15	39	23	10	7	7	0	58	18	61
2017	GL-13	27	67	7	0	0	0	0	93	0	15

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	33	31	13	12	9	0	2	64	22	378
2020	GL-07	26	36	16	8	12	0	1	63	20	91
2020	GL-08	47	30	12	7	5	0	0	77	12	43
2020	GL-09	26	29	13	21	10	0	1	55	32	86
2020	GL-10	21	28	28	10	8	3	3	51	19	39
2020	GL-11	41	26	10	10	11	0	3	69	21	73
2020	GL-12	64	9	0	18	9	0	0	73	27	11
2020	GL-13	44	31	6	19	0	0	0	75	19	16

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	37	27	16	8	7	3	2	67	16	377
2020	GL-07	30	34	13	12	7	2	2	67	20	91
2020	GL-08	50	25	11	5	7	2	0	77	12	44
2020	GL-09	27	22	20	14	9	7	0	53	25	85
2020	GL-10	25	28	28	8	8	5	0	55	16	40
2020	GL-11	48	23	16	4	4	1	3	74	9	73
2020	GL-12	64	9	9	0	9	0	9	80	10	11
2020	GL-13	69	25	6	0	0	0	0	94	0	16

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	26	27	22	14	10	1	1	54	24	380
2020	GL-07	23	32	21	12	11	0	1	56	23	91
2020	GL-08	34	27	23	16	0	0	0	61	16	44
2020	GL-09	22	26	17	15	19	1	0	48	34	86
2020	GL-10	18	30	18	23	10	3	0	49	33	40
2020	GL-11	30	25	26	10	8	0	1	56	18	73
2020	GL-12	55	18	9	18	0	0	0	73	18	11
2020	GL-13	19	25	31	19	6	0	0	44	25	16
2019	GL	18	30	22	16	13	1	0	49	29	378
2019	GL-07	17	28	24	12	17	1	0	46	29	86
2019	GL-08	18	34	23	7	18	0	0	52	25	44
2019	GL-09	20	31	23	14	9	3	0	53	24	74
2019	GL-10	21	30	13	26	9	0	2	52	35	47
2019	GL-11	14	23	30	19	13	1	0	38	32	70
2019	GL-13	6	33	22	28	11	0	0	39	39	18
2018	GL	12	33	24	15	16	0	0	45	31	308
2018	GL-07	12	37	26	14	11	0	0	49	25	73
2018	GL-08	12	35	19	8	27	0	0	46	35	26
2018	GL-09	8	35	21	17	18	0	0	44	35	71
2018	GL-10	9	28	21	23	19	0	0	37	42	43
2018	GL-11	15	26	26	15	19	0	0	41	33	54
2018	GL-13	13	27	27	13	20	0	0	40	33	15
2017	GL	10	31	21	19	18	0	1	42	37	380
2017	GL-07	11	31	20	20	18	0	0	42	38	71
2017	GL-08	10	39	20	22	8	0	2	50	30	51
2017	GL-09	12	35	22	14	16	0	0	47	31	98
2017	GL-10	5	23	25	23	22	0	2	29	46	60
2017	GL-11	15	15	19	24	25	2	0	31	50	59
2017	GL-13	0	67	13	13	7	0	0	67	20	15

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	29	48	15	5	3	0	77	8	87
2020	GL-11	25	59	11	2	2	0	84	5	44
2020	GL-12	55	27	9	9	0	0	82	9	11
2020	GL-13	38	38	13	13	0	0	75	13	16
2019	GL	22	43	17	11	6	1	65	17	87
2019	GL-11	18	42	16	13	11	0	61	24	38
2019	GL-13	29	41	12	12	6	0	71	18	17

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	12	28	30	18	11	1	0	40	30	380
2020	GL-07	14	25	32	13	14	1	0	40	28	91
2020	GL-08	16	32	23	16	14	0	0	48	30	44
2020	GL-09	7	31	33	20	9	0	0	38	29	86
2020	GL-10	10	30	23	30	5	3	0	41	36	40
2020	GL-11	10	25	33	21	11	0	1	35	32	73
2020	GL-12	27	27	36	0	9	0	0	55	9	11
2020	GL-13	13	31	38	19	0	0	0	44	19	16

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	15	18	26	19	21	1	0	34	40	380
2020	GL-07	15	13	33	19	20	0	0	29	38	91
2020	GL-08	14	14	32	23	18	0	0	27	41	44
2020	GL-09	26	17	24	16	16	0	0	43	33	86
2020	GL-10	8	28	10	23	30	3	0	36	54	40
2020	GL-11	11	19	25	18	26	1	0	31	44	73
2020	GL-12	18	27	9	27	18	0	0	45	45	11
2020	GL-13	0	25	25	19	31	0	0	25	50	16
2019	GL	9	16	19	17	38	1	0	25	55	380
2019	GL-07	12	20	19	20	29	1	0	32	49	86
2019	GL-08	16	18	23	18	25	0	0	34	43	44
2019	GL-09	11	19	17	16	36	1	0	30	53	75
2019	GL-10	4	13	23	15	45	0	0	17	60	47
2019	GL-11	6	13	20	17	44	0	0	19	61	70
2019	GL-13	5	5	11	16	63	0	0	11	79	19
2018	GL	9	13	17	22	40	0	0	21	62	311
2018	GL-07	14	14	16	25	32	0	0	27	56	73
2018	GL-08	4	19	15	22	41	0	0	22	63	27
2018	GL-09	7	17	14	19	43	0	0	24	63	72
2018	GL-10	7	7	23	23	40	0	0	14	63	43
2018	GL-11	5	11	15	22	47	0	0	16	69	55
2018	GL-13	0	7	27	20	47	0	0	7	67	15
2017	GL	12	17	16	19	35	1	1	29	55	381
2017	GL-07	13	26	16	23	23	0	0	39	46	70
2017	GL-08	12	16	19	14	37	0	2	28	52	51
2017	GL-09	13	17	19	17	32	1	0	31	49	98
2017	GL-10	15	17	15	23	28	0	2	32	53	60
2017	GL-11	8	10	11	15	53	2	2	19	69	61
2017	GL-13	0	7	7	20	67	0	0	7	87	15

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	22	32	25	15	5	0	0	54	20	379
2020	GL-07	23	40	25	10	2	0	0	63	12	91
2020	GL-08	27	27	20	20	5	0	0	55	25	44
2020	GL-09	26	33	26	10	6	0	0	58	16	86
2020	GL-10	18	38	30	8	5	3	0	56	13	40
2020	GL-11	18	33	18	24	6	0	1	52	30	72
2020	GL-12	36	9	27	18	9	0	0	45	27	11
2020	GL-13	0	19	38	25	19	0	0	19	44	16
2019	GL	23	33	25	12	7	0	0	57	19	379
2019	GL-07	33	30	28	2	6	0	1	64	8	86
2019	GL-08	26	30	28	9	7	0	0	56	16	43
2019	GL-09	19	40	27	11	3	1	0	59	14	75
2019	GL-10	26	38	13	19	4	0	0	64	23	47
2019	GL-11	17	29	26	21	7	0	0	46	29	70
2019	GL-13	0	26	37	11	26	0	0	26	37	19
2018	GL	18	33	27	14	9	0	0	51	23	310
2018	GL-07	27	30	26	14	3	0	0	58	16	73
2018	GL-08	19	33	41	4	4	0	0	52	7	27
2018	GL-09	17	38	25	13	7	0	0	55	20	71
2018	GL-10	16	40	21	12	12	0	0	56	23	43
2018	GL-11	9	31	29	24	7	0	0	40	31	55
2018	GL-13	0	7	20	13	60	0	0	7	73	15
2017	GL	21	29	29	12	8	0	1	50	20	379
2017	GL-07	28	33	26	10	3	0	0	61	13	70
2017	GL-08	26	26	31	10	6	0	2	52	16	51
2017	GL-09	26	30	30	7	7	0	0	56	14	97
2017	GL-10	14	29	32	15	8	0	2	43	24	59
2017	GL-11	20	23	24	16	16	0	0	43	33	61
2017	GL-13	0	20	33	20	27	0	0	20	47	15

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	28	32	25	10	3	1	0	61	14	378
2020	GL-07	34	31	26	7	1	1	0	66	8	90
2020	GL-08	32	36	20	7	5	0	0	68	11	44
2020	GL-09	34	33	19	8	6	0	0	67	14	85
2020	GL-10	18	38	30	10	3	3	0	56	13	40
2020	GL-11	26	33	22	15	3	0	1	60	18	73
2020	GL-12	18	36	27	18	0	0	0	55	18	11
2020	GL-13	6	19	44	19	13	0	0	25	31	16
2019	GL	32	32	22	8	6	0	0	64	14	376
2019	GL-07	42	32	15	2	8	0	0	74	11	85
2019	GL-08	33	23	37	2	5	0	0	56	7	43
2019	GL-09	31	38	18	11	1	1	0	70	12	74
2019	GL-10	26	38	19	13	4	0	0	64	17	47
2019	GL-11	28	28	28	10	7	0	0	55	17	69
2019	GL-13	5	42	26	16	11	0	0	47	26	19
2018	GL	22	35	24	12	6	1	0	58	18	310
2018	GL-07	30	36	21	12	1	0	0	66	14	73
2018	GL-08	19	52	19	11	0	0	0	70	11	27
2018	GL-09	25	41	20	8	6	0	0	66	14	71
2018	GL-10	21	33	26	7	12	2	0	55	19	43
2018	GL-11	9	33	33	16	7	2	0	43	24	55
2018	GL-13	13	13	27	27	20	0	0	27	47	15
2017	GL	25	32	22	15	6	0	1	57	20	377
2017	GL-07	31	44	17	6	1	0	1	75	7	69
2017	GL-08	22	30	28	16	4	0	0	52	20	50
2017	GL-09	33	31	21	13	2	0	0	64	15	97
2017	GL-10	14	27	27	24	7	0	2	41	31	59
2017	GL-11	23	24	25	13	15	0	0	47	28	61
2017	GL-13	0	40	27	20	13	0	0	40	33	15

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	19	25	25	17	12	1	1	45	30	378
2020	GL-07	27	23	23	16	9	1	0	51	26	91
2020	GL-08	20	30	16	16	18	0	0	50	34	44
2020	GL-09	20	24	21	16	19	0	0	44	35	86
2020	GL-10	18	21	31	15	8	3	5	42	25	39
2020	GL-11	10	26	33	22	8	0	1	36	31	73
2020	GL-12	40	20	40	0	0	0	0	60	0	10
2020	GL-13	0	19	25	38	19	0	0	19	56	16
2019	GL	25	25	21	15	13	1	1	50	29	378
2019	GL-07	36	21	19	12	12	0	0	57	24	84
2019	GL-08	27	30	25	9	7	0	2	58	16	44
2019	GL-09	21	28	23	12	11	3	3	52	24	75
2019	GL-10	26	34	19	9	13	0	0	60	21	47
2019	GL-11	16	19	21	26	17	1	0	35	43	70
2019	GL-13	5	16	21	26	32	0	0	21	58	19
2018	GL	14	24	21	21	19	0	0	38	40	308
2018	GL-07	19	30	16	19	15	0	0	49	34	73
2018	GL-08	11	30	37	15	7	0	0	41	22	27
2018	GL-09	14	23	24	17	21	0	1	37	39	71
2018	GL-10	15	27	27	15	17	0	0	41	32	41
2018	GL-11	7	18	18	31	25	0	0	25	56	55
2018	GL-13	7	0	7	27	60	0	0	7	87	15
2017	GL	17	23	21	19	18	0	1	41	38	380
2017	GL-07	23	27	17	18	13	0	1	51	31	69
2017	GL-08	22	20	21	20	16	0	2	42	36	51
2017	GL-09	19	20	23	17	19	0	0	40	37	98
2017	GL-10	13	25	20	18	22	0	2	39	41	60
2017	GL-11	10	26	20	25	20	0	0	36	44	61
2017	GL-13	0	7	20	33	40	0	0	7	73	15

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	59	27	8	2	1	1	2	89	3	379
2020	GL-07	63	23	10	1	1	0	2	88	2	91
2020	GL-08	66	25	7	0	0	0	2	93	0	44
2020	GL-09	65	27	5	2	1	0	0	92	3	86
2020	GL-10	63	18	10	3	0	3	5	86	3	40
2020	GL-11	55	33	8	0	0	1	3	91	0	73
2020	GL-12	55	45	0	0	0	0	0	100	0	11
2020	GL-13	6	44	38	6	6	0	0	50	13	16
2019	GL	57	24	11	2	3	1	3	84	5	378
2019	GL-07	67	15	10	1	5	0	1	84	6	86
2019	GL-08	48	27	16	2	0	0	7	80	2	44
2019	GL-09	64	24	5	3	0	1	3	92	3	74
2019	GL-10	61	17	13	2	2	0	4	82	5	46
2019	GL-11	44	36	10	3	4	1	1	82	7	70
2019	GL-13	32	42	21	5	0	0	0	74	5	19
2018	GL	49	33	10	3	2	0	3	85	5	309
2018	GL-07	53	36	4	1	1	0	4	93	3	73
2018	GL-08	56	37	4	0	0	0	4	96	0	27
2018	GL-09	52	31	10	0	1	0	6	88	1	71
2018	GL-10	60	21	10	5	5	0	0	81	10	42
2018	GL-11	35	44	18	0	2	0	2	80	2	55
2018	GL-13	13	33	20	20	13	0	0	47	33	15
2017	GL	51	25	13	4	1	0	7	81	5	377
2017	GL-07	65	20	6	3	0	0	6	91	3	69
2017	GL-08	41	26	14	2	2	0	16	79	5	51
2017	GL-09	67	18	9	1	2	0	3	87	3	96
2017	GL-10	42	31	14	7	0	0	7	78	7	59
2017	GL-11	38	33	20	2	2	2	5	75	4	61
2017	GL-13	27	33	20	13	0	0	7	64	14	15

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	40	30	18	7	3	0	1	72	10	376
2020	GL-07	45	30	18	6	0	0	1	76	6	89
2020	GL-08	45	34	9	5	7	0	0	80	11	44
2020	GL-09	43	31	14	7	5	0	0	74	12	86
2020	GL-10	44	23	21	3	3	3	5	72	6	39
2020	GL-11	35	35	19	7	3	0	1	70	10	72
2020	GL-12	55	9	18	18	0	0	0	64	18	11
2020	GL-13	13	31	38	13	6	0	0	44	19	16
2019	GL	46	29	14	4	6	1	1	75	10	379
2019	GL-07	51	30	9	2	6	0	1	82	8	86
2019	GL-08	43	27	20	7	2	0	0	70	9	44
2019	GL-09	51	21	16	5	5	1	0	73	11	75
2019	GL-10	55	23	17	0	4	0	0	79	4	47
2019	GL-11	30	36	19	6	9	1	0	67	14	70
2019	GL-13	21	47	11	11	11	0	0	68	21	19
2018	GL	34	33	18	7	7	1	1	67	14	310
2018	GL-07	41	34	15	5	3	0	1	76	8	73
2018	GL-08	33	44	11	7	0	0	4	81	8	27
2018	GL-09	38	31	13	6	13	1	0	69	18	72
2018	GL-10	42	26	23	2	5	2	0	69	7	43
2018	GL-11	24	33	27	9	7	0	0	56	16	55
2018	GL-13	7	20	27	20	27	0	0	27	47	15
2017	GL	34	36	19	5	4	0	2	72	9	377
2017	GL-07	42	32	13	6	6	0	1	75	12	69
2017	GL-08	39	28	21	8	0	0	4	70	8	51
2017	GL-09	43	37	12	3	3	0	1	81	6	97
2017	GL-10	27	46	17	5	2	0	3	75	7	59
2017	GL-11	20	37	33	5	5	0	0	57	10	60
2017	GL-13	20	27	40	7	7	0	0	47	13	15

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	34	27	21	7	7	0	4	63	14	377
2020	GL-07	37	26	19	4	9	0	6	66	14	90
2020	GL-08	39	23	27	0	7	0	5	64	7	44
2020	GL-09	28	31	26	7	7	0	1	60	14	86
2020	GL-10	42	16	18	11	5	3	5	63	17	38
2020	GL-11	33	32	19	7	7	0	3	66	14	73
2020	GL-12	45	18	0	27	9	0	0	64	36	11
2020	GL-13	25	31	25	13	6	0	0	56	19	16

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	31	37	19	9	4	1	1	68	13	375
2020	GL-07	33	32	19	8	6	1	1	67	14	90
2020	GL-08	36	36	18	7	2	0	0	73	9	44
2020	GL-09	29	37	14	15	5	0	0	66	20	86
2020	GL-10	34	24	24	8	5	3	3	61	14	38
2020	GL-11	32	43	19	1	3	0	1	76	4	72
2020	GL-12	27	45	9	18	0	0	0	73	18	11
2020	GL-13	7	47	33	7	7	0	0	53	13	15
2019	GL	30	37	18	10	4	1	1	68	14	378
2019	GL-07	33	39	13	6	7	1	1	73	13	85
2019	GL-08	41	27	18	7	7	0	0	68	14	44
2019	GL-09	31	38	11	14	4	3	0	71	18	74
2019	GL-10	26	38	19	15	0	0	2	65	15	47
2019	GL-11	23	37	26	10	3	1	0	61	13	70
2019	GL-13	21	42	21	16	0	0	0	63	16	19
2018	GL	24	32	23	14	6	1	0	57	20	306
2018	GL-07	26	33	17	14	7	1	0	60	22	69
2018	GL-08	19	52	15	15	0	0	0	70	15	27
2018	GL-09	24	25	28	14	8	1	0	49	23	72
2018	GL-10	19	40	16	19	5	2	0	60	24	43
2018	GL-11	22	26	31	15	6	0	0	48	20	54
2018	GL-13	13	33	33	13	7	0	0	47	20	15
2017	GL	25	30	25	12	6	0	1	56	18	375
2017	GL-07	31	34	24	6	6	0	0	65	12	68
2017	GL-08	29	26	25	12	4	0	4	57	16	51
2017	GL-09	29	33	20	10	6	0	1	63	17	96
2017	GL-10	14	22	36	20	5	0	3	37	26	59
2017	GL-11	20	28	32	13	7	0	0	48	20	60
2017	GL-13	33	33	13	20	0	0	0	67	20	15

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	24	31	25	12	6	1	1	55	19	373
2020	GL-07	33	24	25	9	7	1	1	58	16	88
2020	GL-08	34	32	23	9	2	0	0	66	11	44
2020	GL-09	22	34	22	14	8	0	0	56	22	86
2020	GL-10	21	29	21	21	5	3	0	51	27	38
2020	GL-11	17	34	32	11	4	0	1	51	16	71
2020	GL-12	18	36	27	18	0	0	0	55	18	11
2020	GL-13	0	25	38	25	13	0	0	25	38	16
2019	GL	24	35	21	12	6	1	1	60	19	376
2019	GL-07	34	34	16	8	6	0	1	69	14	85
2019	GL-08	39	27	11	16	5	2	0	67	21	44
2019	GL-09	31	34	18	7	8	3	0	67	15	74
2019	GL-10	15	43	21	17	0	0	4	60	18	47
2019	GL-11	10	36	32	16	6	0	0	46	22	69
2019	GL-13	0	37	42	5	16	0	0	37	21	19
2018	GL	18	35	21	17	8	1	0	53	25	307
2018	GL-07	19	43	16	12	9	1	0	63	21	69
2018	GL-08	19	41	26	11	4	0	0	59	15	27
2018	GL-09	15	36	25	14	10	0	0	51	24	72
2018	GL-10	23	28	21	21	5	2	0	52	26	43
2018	GL-11	13	24	31	24	9	0	0	36	33	55
2018	GL-13	0	27	20	33	20	0	0	27	53	15
2017	GL	19	32	22	17	9	1	1	52	26	375
2017	GL-07	25	35	29	7	3	1	0	60	10	69
2017	GL-08	26	33	17	14	8	0	2	60	22	51
2017	GL-09	25	36	18	15	5	0	1	62	20	96
2017	GL-10	10	22	31	27	8	0	2	33	36	59
2017	GL-11	15	24	22	24	15	0	0	39	39	59
2017	GL-13	0	40	20	13	27	0	0	40	40	15

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	32	29	22	10	6	1	1	62	16	376
2020	GL-07	40	26	17	8	8	1	1	67	16	90
2020	GL-08	45	27	18	7	2	0	0	73	9	44
2020	GL-09	30	26	20	14	10	0	0	56	24	86
2020	GL-10	21	32	26	13	5	3	0	54	19	38
2020	GL-11	25	36	29	7	3	0	1	61	10	73
2020	GL-12	36	18	27	18	0	0	0	55	18	11
2020	GL-13	6	38	38	13	6	0	0	44	19	16
2019	GL	32	33	17	10	7	0	1	66	16	375
2019	GL-07	37	34	16	5	7	0	1	72	12	83
2019	GL-08	43	27	16	2	11	0	0	70	14	44
2019	GL-09	34	36	12	8	8	1	0	71	16	74
2019	GL-10	21	32	26	17	0	0	4	56	18	47
2019	GL-11	21	33	21	17	7	0	0	54	24	70
2019	GL-13	26	37	26	11	0	0	0	63	11	19
2018	GL	21	35	21	13	9	1	0	57	22	306
2018	GL-07	26	29	24	10	9	1	0	57	19	68
2018	GL-08	22	41	19	15	4	0	0	63	19	27
2018	GL-09	24	26	21	11	18	0	0	50	29	72
2018	GL-10	14	47	21	9	7	2	0	62	17	43
2018	GL-11	16	33	22	24	5	0	0	49	29	55
2018	GL-13	7	53	20	13	7	0	0	60	20	15
2017	GL	24	31	21	15	8	0	1	55	23	377
2017	GL-07	30	38	19	9	4	0	0	68	13	69
2017	GL-08	26	28	23	14	8	0	2	54	22	51
2017	GL-09	31	30	18	13	7	0	1	61	21	97
2017	GL-10	14	27	25	22	8	0	3	42	32	59
2017	GL-11	12	32	27	20	10	0	0	43	30	60
2017	GL-13	33	27	20	13	7	0	0	60	20	15

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	41	26	13	11	7	1	1	69	18	376
2020	GL-07	37	31	14	10	4	1	2	70	15	90
2020	GL-08	50	23	9	16	2	0	0	73	18	44
2020	GL-09	35	28	9	15	12	0	0	64	27	85
2020	GL-10	37	21	18	16	5	3	0	59	22	38
2020	GL-11	52	21	14	8	4	0	1	74	13	73
2020	GL-12	45	18	0	9	27	0	0	64	36	11
2020	GL-13	38	38	19	0	6	0	0	75	6	16
2019	GL	41	29	16	7	6	1	1	71	14	374
2019	GL-07	46	25	19	5	4	1	1	72	8	85
2019	GL-08	37	35	21	2	5	0	0	72	7	43
2019	GL-09	43	30	16	4	5	1	0	74	10	74
2019	GL-10	46	15	15	20	2	0	2	62	22	46
2019	GL-11	33	32	13	9	13	0	0	65	22	69
2019	GL-13	37	42	16	0	5	0	0	79	5	19

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	45	26	15	8	4	1	1	73	12	375
2020	GL-07	46	29	16	6	1	1	1	77	7	89
2020	GL-08	41	25	20	14	0	0	0	66	14	44
2020	GL-09	44	26	16	9	5	0	0	70	14	86
2020	GL-10	47	24	13	8	5	3	0	73	14	38
2020	GL-11	55	22	11	5	4	0	3	79	10	73
2020	GL-12	60	10	10	10	10	0	0	70	20	10
2020	GL-13	13	50	25	6	6	0	0	63	13	16

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	37	33	18	8	3	1	1	71	11	376
2020	GL-07	46	33	14	2	2	2	0	81	5	90
2020	GL-08	50	30	14	5	2	0	0	80	7	44
2020	GL-09	41	35	17	6	1	0	0	76	7	86
2020	GL-10	37	37	16	8	0	3	0	76	8	38
2020	GL-11	22	31	24	14	6	1	3	55	20	72
2020	GL-12	27	45	27	0	0	0	0	73	0	11
2020	GL-13	0	19	25	44	13	0	0	19	56	16
2019	GL	38	35	14	8	5	0	0	73	13	374
2019	GL-07	55	30	6	7	2	0	0	85	10	84
2019	GL-08	47	33	16	2	2	0	0	79	5	43
2019	GL-09	40	35	11	8	4	1	0	76	13	72
2019	GL-10	36	43	17	2	0	0	2	80	2	47
2019	GL-11	20	37	20	13	10	0	0	57	23	70
2019	GL-13	11	26	37	11	16	0	0	37	26	19
2018	GL	29	37	19	10	5	1	1	66	14	303
2018	GL-07	38	38	15	4	3	0	1	78	7	68
2018	GL-08	22	44	22	11	0	0	0	67	11	27
2018	GL-09	32	38	17	6	6	0	1	71	11	71
2018	GL-10	28	42	14	9	5	2	0	71	14	43
2018	GL-11	23	25	28	17	6	2	0	48	23	53
2018	GL-13	0	20	33	27	20	0	0	20	47	15
2017	GL	31	31	20	9	7	0	2	63	16	376
2017	GL-07	41	36	14	5	1	0	3	79	6	69
2017	GL-08	37	22	25	4	6	0	6	63	10	51
2017	GL-09	33	34	18	9	4	0	1	68	14	96
2017	GL-10	29	29	22	12	5	0	3	60	18	59
2017	GL-11	20	25	25	13	17	0	0	45	30	60
2017	GL-13	7	40	33	7	13	0	0	47	20	15

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	34	36	20	7	2	0	0	71	9	377
2020	GL-07	38	27	24	10	1	0	0	65	11	89
2020	GL-08	39	36	20	5	0	0	0	75	5	44
2020	GL-09	26	41	20	10	3	0	0	66	14	86
2020	GL-10	36	38	13	5	5	3	0	76	11	39
2020	GL-11	37	36	21	3	3	0	1	74	6	73
2020	GL-12	45	27	27	0	0	0	0	73	0	11
2020	GL-13	25	63	6	6	0	0	0	88	6	16
2019	GL	38	35	19	5	3	0	1	73	8	377
2019	GL-07	48	29	15	5	2	0	1	77	7	84
2019	GL-08	30	36	32	2	0	0	0	66	2	44
2019	GL-09	36	34	22	3	4	1	0	71	7	74
2019	GL-10	43	38	11	4	2	0	2	83	7	47
2019	GL-11	26	41	20	7	6	0	0	67	13	70
2019	GL-13	32	47	16	5	0	0	0	79	5	19
2018	GL	37	34	20	5	4	1	0	71	9	304
2018	GL-07	40	37	19	3	1	0	0	76	4	68
2018	GL-08	48	37	11	4	0	0	0	85	4	27
2018	GL-09	30	35	18	13	4	0	0	65	17	71
2018	GL-10	44	21	23	0	9	2	0	67	10	43
2018	GL-11	33	31	30	4	0	2	0	66	4	54
2018	GL-13	20	47	13	7	13	0	0	67	20	15
2017	GL	40	30	20	7	3	0	1	70	10	380
2017	GL-07	41	25	21	8	4	0	0	66	13	71
2017	GL-08	39	27	24	6	0	0	4	69	6	51
2017	GL-09	46	30	16	4	3	0	1	76	7	98
2017	GL-10	24	48	17	3	3	0	3	75	7	58
2017	GL-11	36	21	25	15	3	0	0	57	18	61
2017	GL-13	60	20	13	0	7	0	0	80	7	15

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	48	31	14	4	3	0	0	80	7	378
2020	GL-07	47	31	17	2	2	0	0	79	4	89
2020	GL-08	59	25	11	2	2	0	0	84	5	44
2020	GL-09	44	36	12	6	2	0	0	80	8	86
2020	GL-10	48	30	10	10	0	3	0	79	10	40
2020	GL-11	51	29	16	1	1	0	1	81	3	73
2020	GL-12	55	18	18	0	9	0	0	73	9	11
2020	GL-13	50	19	13	6	13	0	0	69	19	16

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	62	25	8	2	1	0	2	89	3	378
2020	GL-07	58	24	12	4	0	0	1	83	4	90
2020	GL-08	61	30	5	2	2	0	0	91	5	44
2020	GL-09	59	29	7	1	0	0	3	92	1	86
2020	GL-10	62	18	13	3	3	3	0	82	5	39
2020	GL-11	73	15	7	1	1	0	3	90	3	73
2020	GL-12	73	27	0	0	0	0	0	100	0	11
2020	GL-13	56	38	0	0	0	0	6	100	0	16
2019	GL	65	20	6	3	2	1	3	88	5	373
2019	GL-07	69	16	5	4	4	1	1	88	7	85
2019	GL-08	67	19	7	2	0	0	5	90	3	42
2019	GL-09	65	24	6	1	3	1	0	90	4	72
2019	GL-10	62	21	6	4	2	0	4	87	7	47
2019	GL-11	61	22	6	4	3	1	3	86	8	69
2019	GL-13	74	16	0	0	0	0	11	100	0	19
2018	GL	58	24	11	3	2	1	1	83	5	306
2018	GL-07	53	29	15	0	3	0	0	82	3	68
2018	GL-08	70	11	7	4	0	4	4	88	4	27
2018	GL-09	50	32	8	7	3	0	0	82	10	72
2018	GL-10	65	16	7	5	5	2	0	83	10	43
2018	GL-11	60	18	16	2	2	2	0	80	4	55
2018	GL-13	47	20	20	0	0	0	13	77	0	15

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	67	17	7	4	4	0	1	85	8	375
2020	GL-07	67	16	6	6	6	0	0	83	11	88
2020	GL-08	64	20	9	7	0	0	0	84	7	44
2020	GL-09	66	19	6	2	6	0	1	86	8	85
2020	GL-10	64	21	3	5	5	3	0	87	11	39
2020	GL-11	73	14	10	1	1	0	1	88	3	73
2020	GL-12	91	0	9	0	0	0	0	91	0	11
2020	GL-13	50	25	25	0	0	0	0	75	0	16
2019	GL	59	19	9	5	6	1	1	79	12	377
2019	GL-07	64	16	6	7	6	0	1	81	13	85
2019	GL-08	61	14	9	7	5	2	2	79	12	44
2019	GL-09	53	27	11	4	4	1	0	81	8	74
2019	GL-10	59	13	13	7	7	0	2	73	13	46
2019	GL-11	61	11	9	4	11	3	0	75	16	70
2019	GL-13	47	42	11	0	0	0	0	89	0	19
2018	GL	53	20	11	7	8	1	1	75	15	304
2018	GL-07	54	20	13	6	7	0	0	74	13	69
2018	GL-08	52	26	0	11	11	0	0	78	22	27
2018	GL-09	52	23	8	7	7	1	1	77	14	71
2018	GL-10	50	14	14	5	14	2	0	66	20	42
2018	GL-11	53	22	11	9	5	0	0	75	15	55
2018	GL-13	47	13	20	7	7	0	7	64	14	15
2017	GL	52	24	9	9	4	0	1	77	14	382
2017	GL-07	54	27	6	8	6	0	0	80	14	71
2017	GL-08	47	31	6	10	0	0	6	83	10	51
2017	GL-09	61	20	8	8	2	0	0	82	10	98
2017	GL-10	43	28	7	15	3	2	2	74	19	60
2017	GL-11	49	20	16	10	5	0	0	69	15	61
2017	GL-13	60	20	13	7	0	0	0	80	7	15

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	54	27	10	5	4	1	1	82	8	375
2020	GL-07	53	25	7	7	6	1	1	80	13	87
2020	GL-08	48	34	14	5	0	0	0	82	5	44
2020	GL-09	57	27	7	5	5	0	0	84	9	86
2020	GL-10	67	13	10	5	3	3	0	82	8	39
2020	GL-11	51	29	14	1	4	0	1	81	6	73
2020	GL-12	36	36	27	0	0	0	0	73	0	11
2020	GL-13	50	38	6	6	0	0	0	88	6	16
2019	GL	44	35	11	5	4	1	1	79	9	374
2019	GL-07	49	32	11	5	2	0	1	82	7	85
2019	GL-08	34	32	18	7	7	0	2	67	14	44
2019	GL-09	42	43	9	3	1	1	0	86	4	74
2019	GL-10	50	26	4	11	7	0	2	78	18	46
2019	GL-11	43	32	12	6	6	1	0	76	12	69
2019	GL-13	21	58	21	0	0	0	0	79	0	19
2018	GL	43	30	14	5	6	1	0	74	12	304
2018	GL-07	47	27	18	3	5	0	0	74	8	73
2018	GL-08	44	33	7	4	11	0	0	78	15	27
2018	GL-09	32	37	17	8	4	1	0	70	13	71
2018	GL-10	43	26	10	5	14	2	0	71	20	42
2018	GL-11	44	27	16	5	5	2	0	72	11	55
2018	GL-13	50	33	17	0	0	0	0	83	0	12
2017	GL	36	32	17	9	6	0	1	68	14	380
2017	GL-07	43	27	17	8	4	0	0	70	13	71
2017	GL-08	29	35	16	15	0	0	4	68	16	51
2017	GL-09	40	32	16	7	3	1	0	73	10	97
2017	GL-10	32	27	20	8	10	0	2	60	19	59
2017	GL-11	26	39	18	5	11	0	0	66	16	61
2017	GL-13	53	33	0	7	0	0	7	93	7	15

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	53	24	10	5	7	1	0	78	12	378
2020	GL-07	47	29	9	8	8	0	0	76	16	90
2020	GL-08	64	18	11	2	2	2	0	84	5	44
2020	GL-09	52	20	9	9	9	0	0	72	19	85
2020	GL-10	50	33	5	3	8	3	0	85	10	40
2020	GL-11	53	23	15	4	3	0	1	78	7	73
2020	GL-12	55	36	0	0	9	0	0	91	9	11
2020	GL-13	56	31	6	0	6	0	0	88	6	16
2019	GL	50	26	10	5	7	1	1	77	12	374
2019	GL-07	54	24	5	6	11	0	1	78	17	84
2019	GL-08	48	23	14	5	7	2	2	74	12	44
2019	GL-09	45	34	11	5	3	1	0	81	8	73
2019	GL-10	54	15	13	7	9	0	2	71	16	46
2019	GL-11	47	27	10	6	10	0	0	74	16	70
2019	GL-13	47	26	21	5	0	0	0	74	5	19
2018	GL	43	27	14	7	8	1	0	70	16	308
2018	GL-07	41	23	19	7	10	0	0	64	16	73
2018	GL-08	37	48	7	4	4	0	0	85	7	27
2018	GL-09	36	25	17	13	8	1	0	62	21	72
2018	GL-10	50	19	10	5	14	2	0	71	20	42
2018	GL-11	42	31	11	5	11	0	0	73	16	55
2018	GL-13	43	36	14	7	0	0	0	79	7	14
2017	GL	42	25	14	9	8	0	1	68	18	381
2017	GL-07	46	27	7	7	13	0	0	73	20	70
2017	GL-08	31	35	23	6	2	0	2	68	8	51
2017	GL-09	53	18	9	10	9	0	0	71	19	98
2017	GL-10	35	17	22	15	10	0	2	53	25	60
2017	GL-11	36	28	20	10	7	0	0	64	16	61
2017	GL-13	60	27	0	13	0	0	0	87	13	15

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	58	23	7	4	2	0	6	85	7	375
2020	GL-07	62	21	3	2	2	0	9	91	5	89
2020	GL-08	60	26	5	0	0	0	9	95	0	43
2020	GL-09	72	13	9	0	1	0	5	89	1	86
2020	GL-10	68	16	0	8	3	0	5	89	11	38
2020	GL-11	40	37	15	3	4	0	1	78	7	73
2020	GL-12	45	27	9	18	0	0	0	73	18	11
2020	GL-13	13	38	19	25	6	0	0	50	31	16
2019	GL	51	27	10	4	2	1	5	83	6	373
2019	GL-07	67	18	7	4	1	0	4	88	5	84
2019	GL-08	57	27	7	0	0	2	7	93	0	44
2019	GL-09	49	38	6	1	0	1	6	93	1	72
2019	GL-10	64	27	2	2	0	0	4	95	2	45
2019	GL-11	36	31	14	13	1	1	3	70	15	70
2019	GL-13	5	32	42	5	16	0	0	37	21	19
2018	GL	49	27	10	4	4	0	5	80	9	307
2018	GL-07	47	34	10	0	3	0	7	87	3	73
2018	GL-08	44	37	11	0	0	0	7	88	0	27
2018	GL-09	56	28	7	3	1	0	4	88	4	71
2018	GL-10	60	21	12	0	5	2	0	83	5	42
2018	GL-11	47	24	7	11	7	0	4	74	19	55
2018	GL-13	14	21	36	14	14	0	0	36	29	14
2017	GL	52	20	14	2	3	0	8	78	6	378
2017	GL-07	54	13	20	4	1	0	7	72	6	70
2017	GL-08	54	20	14	0	0	2	10	84	0	50
2017	GL-09	66	18	4	2	0	0	10	93	2	97
2017	GL-10	53	22	14	2	2	0	8	81	4	59
2017	GL-11	34	28	20	2	11	0	5	65	14	61
2017	GL-13	20	27	33	13	7	0	0	47	20	15

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	60	27	6	2	3	1	2	89	5	381
2020	GL-07	62	26	5	2	0	1	3	92	2	92
2020	GL-08	61	32	2	2	2	0	0	93	5	44
2020	GL-09	64	26	3	0	5	1	1	92	5	86
2020	GL-10	65	23	5	5	0	3	0	90	5	40
2020	GL-11	58	23	11	3	3	0	3	83	6	73
2020	GL-12	64	27	0	9	0	0	0	91	9	11
2020	GL-13	38	44	13	0	6	0	0	81	6	16
2019	GL	62	23	7	2	3	1	1	87	5	374
2019	GL-07	68	20	7	0	4	0	1	89	4	84
2019	GL-08	64	27	7	0	0	2	0	93	0	44
2019	GL-09	61	28	5	3	1	1	0	90	4	74
2019	GL-10	56	29	13	0	0	0	2	86	0	45
2019	GL-11	57	19	9	4	7	3	1	79	12	70
2019	GL-13	58	16	11	11	5	0	0	74	16	19
2018	GL	61	26	9	1	1	1	1	88	2	308
2018	GL-07	60	29	8	1	1	0	0	89	3	73
2018	GL-08	67	26	7	0	0	0	0	93	0	27
2018	GL-09	51	28	14	1	1	3	1	83	3	72
2018	GL-10	69	14	10	0	2	2	2	88	3	42
2018	GL-11	55	35	7	2	2	0	0	89	4	55
2018	GL-13	57	36	7	0	0	0	0	93	0	14
2017	GL	60	25	8	3	2	1	2	87	4	371
2017	GL-07	61	25	4	1	3	0	6	91	5	69
2017	GL-08	51	26	16	0	0	2	4	83	0	49
2017	GL-09	71	19	3	5	0	1	0	91	5	93
2017	GL-10	64	22	7	3	0	0	3	89	4	59
2017	GL-11	51	31	11	2	3	0	2	83	5	61
2017	GL-13	36	50	14	0	0	0	0	86	0	14

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	62	18	9	6	3	1	1	81	9	381
2020	GL-07	48	25	13	4	7	1	2	75	11	92
2020	GL-08	66	20	5	5	5	0	0	86	9	44
2020	GL-09	57	16	15	9	2	0	0	73	12	86
2020	GL-10	65	20	8	0	3	3	3	89	3	40
2020	GL-11	71	15	5	5	1	0	1	88	7	73
2020	GL-12	82	9	0	9	0	0	0	91	9	11
2020	GL-13	94	6	0	0	0	0	0	100	0	16
2019	GL	61	20	8	2	6	1	2	84	8	377
2019	GL-07	55	15	18	1	9	0	1	71	11	85
2019	GL-08	66	23	5	5	0	0	2	91	5	44
2019	GL-09	57	23	5	7	5	1	1	82	13	74
2019	GL-10	67	20	4	0	7	0	2	89	7	46
2019	GL-11	63	20	6	0	7	4	0	87	7	70
2019	GL-13	58	26	5	5	0	0	5	89	6	19
2018	GL	46	25	12	7	8	0	1	72	16	307
2018	GL-07	36	19	18	14	11	0	1	56	25	72
2018	GL-08	44	15	11	11	15	0	4	62	27	27
2018	GL-09	36	31	13	7	13	1	0	68	20	72
2018	GL-10	62	21	10	2	5	0	0	83	7	42
2018	GL-11	56	33	9	0	2	0	0	89	2	55
2018	GL-13	79	14	7	0	0	0	0	93	0	14
2017	GL	52	20	10	7	9	0	2	74	16	378
2017	GL-07	41	22	10	14	13	0	0	63	27	70
2017	GL-08	44	18	12	10	10	2	4	66	21	50
2017	GL-09	60	20	7	4	9	0	0	79	13	97
2017	GL-10	61	12	10	7	7	0	3	75	14	59
2017	GL-11	51	28	13	3	3	0	2	80	7	61
2017	GL-13	73	20	7	0	0	0	0	93	0	15

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	57	30	9	3	1	1	1	87	4	379
2020	GL-07	52	35	5	3	2	1	1	89	6	91
2020	GL-08	49	42	7	2	0	0	0	91	2	43
2020	GL-09	62	23	12	1	2	0	0	85	3	86
2020	GL-10	63	23	8	5	0	3	0	87	5	40
2020	GL-11	62	22	11	4	0	0	1	85	4	73
2020	GL-12	36	45	18	0	0	0	0	82	0	11
2020	GL-13	75	25	0	0	0	0	0	100	0	16
2019	GL	62	24	9	2	2	1	1	87	4	374
2019	GL-07	57	29	8	1	4	0	1	87	5	84
2019	GL-08	59	30	11	0	0	0	0	89	0	44
2019	GL-09	61	15	17	4	1	1	0	77	6	72
2019	GL-10	78	11	4	0	2	0	4	93	2	46
2019	GL-11	60	31	1	3	3	1	0	93	6	70
2019	GL-13	47	32	21	0	0	0	0	79	0	19
2018	GL	54	28	13	3	2	0	1	83	5	302
2018	GL-07	53	25	14	3	4	0	1	79	7	72
2018	GL-08	52	32	16	0	0	0	0	84	0	25
2018	GL-09	56	28	8	6	0	0	1	86	6	71
2018	GL-10	52	26	17	0	5	0	0	79	5	42
2018	GL-11	52	30	13	4	2	0	0	81	6	54
2018	GL-13	57	36	7	0	0	0	0	93	0	14
2017	GL	58	28	10	2	1	0	2	87	2	376
2017	GL-07	56	33	9	0	3	0	0	89	3	70
2017	GL-08	48	26	18	2	0	0	6	79	2	50
2017	GL-09	68	24	4	3	0	0	1	93	3	96
2017	GL-10	66	21	10	2	0	0	2	88	2	58
2017	GL-11	46	34	16	0	2	0	2	82	2	61
2017	GL-13	47	47	0	7	0	0	0	93	7	15

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	15	32	31	11	9	1	1	48	20	376
2020	GL-07	20	28	31	8	12	0	1	48	20	90
2020	GL-08	14	36	41	2	7	0	0	50	9	44
2020	GL-09	15	37	25	14	8	0	0	52	23	84
2020	GL-10	15	28	28	21	8	0	0	44	28	39
2020	GL-11	11	34	29	14	10	1	1	46	24	73
2020	GL-12	9	45	36	0	9	0	0	55	9	11
2020	GL-13	13	13	38	31	0	6	0	27	33	16

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	16	33	31	14	6	0	1	49	20	380
2020	GL-07	20	30	32	12	4	1	1	51	17	91
2020	GL-08	25	30	32	9	5	0	0	55	14	44
2020	GL-09	16	37	24	17	5	0	0	53	22	86
2020	GL-10	5	45	35	8	8	0	0	50	15	40
2020	GL-11	15	29	33	14	8	0	1	44	22	73
2020	GL-12	9	27	36	27	0	0	0	36	27	11
2020	GL-13	0	25	31	38	6	0	0	25	44	16
2019	GL	15	33	34	13	5	0	0	48	19	379
2019	GL-07	16	38	30	8	7	0	0	55	15	86
2019	GL-08	16	34	32	16	2	0	0	50	18	44
2019	GL-09	19	36	34	7	3	1	0	56	10	74
2019	GL-10	11	38	26	23	2	0	0	49	26	47
2019	GL-11	13	29	37	13	9	0	0	41	21	70
2019	GL-13	0	16	47	26	11	0	0	16	37	19
2018	GL	12	26	36	18	8	0	0	38	26	308
2018	GL-07	15	25	40	15	5	0	0	40	21	73
2018	GL-08	15	26	33	19	7	0	0	41	26	27
2018	GL-09	14	25	38	17	6	0	0	39	23	69
2018	GL-10	9	30	37	9	14	0	0	40	23	43
2018	GL-11	9	25	35	20	11	0	0	35	31	55
2018	GL-13	0	7	27	53	13	0	0	7	67	15
2017	GL	11	25	39	15	8	1	1	37	24	381
2017	GL-07	11	32	39	7	7	1	1	45	14	71
2017	GL-08	14	22	45	12	6	0	2	36	18	51
2017	GL-09	14	35	35	10	6	0	0	49	16	98
2017	GL-10	3	22	45	22	8	0	0	25	30	60
2017	GL-11	8	17	37	20	17	2	0	25	37	60
2017	GL-13	0	13	40	40	7	0	0	13	47	15

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	10	18	37	21	14	1	0	35	28	377
2020	GL-07	7	18	33	20	21	2	0	42	25	91
2020	GL-08	10	19	43	14	14	0	0	29	29	42
2020	GL-09	8	19	34	22	16	0	0	39	27	85
2020	GL-10	15	10	48	25	3	0	0	28	25	40
2020	GL-11	12	15	37	23	11	0	1	35	28	73
2020	GL-12	9	27	36	18	9	0	0	27	36	11
2020	GL-13	25	31	19	19	6	0	0	25	56	16
2019	GL	11	17	38	24	9	0	0	34	28	369
2019	GL-07	11	17	32	28	11	0	0	40	28	81
2019	GL-08	11	18	43	20	7	0	0	27	30	44
2019	GL-09	8	8	44	28	10	1	0	38	17	72
2019	GL-10	17	17	36	21	9	0	0	30	34	47
2019	GL-11	12	23	35	22	9	0	0	30	35	69
2019	GL-13	16	26	32	21	5	0	0	26	42	19
2018	GL	8	22	41	20	10	0	0	29	30	306
2018	GL-07	1	23	38	21	17	0	0	38	24	71
2018	GL-08	15	19	48	15	4	0	0	19	33	27
2018	GL-09	7	16	46	19	13	0	0	31	23	70
2018	GL-10	17	14	43	21	5	0	0	26	31	42
2018	GL-11	5	33	42	15	5	0	0	20	38	55
2018	GL-13	20	47	20	13	0	0	0	13	67	15
2017	GL	7	24	38	18	11	0	1	30	32	379
2017	GL-07	8	17	35	22	15	0	1	38	26	71
2017	GL-08	10	29	28	26	8	0	0	33	39	51
2017	GL-09	4	16	43	23	10	1	3	35	21	96
2017	GL-10	10	23	42	17	8	0	0	25	33	60
2017	GL-11	5	35	42	10	8	0	0	18	40	60
2017	GL-13	7	47	40	0	7	0	0	7	53	15

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	64	27	9	30	70	381
2020	GL-07	67	25	8	27	73	92
2020	GL-08	64	30	7	32	68	44
2020	GL-09	57	34	9	37	63	86
2020	GL-10	63	28	10	31	69	40
2020	GL-11	64	22	14	25	75	73
2020	GL-12	64	36	0	36	64	11
2020	GL-13	75	19	6	20	80	16

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	GL	29	71	241
2020	GL-07	34	66	61
2020	GL-08	29	71	28
2020	GL-09	29	71	49
2020	GL-10	36	64	25
2020	GL-11	30	70	47
2020	GL-13	17	83	12

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	33	16	15	16	14	1	5	52	32	380
2020	GL-07	37	19	15	14	7	1	7	61	23	91
2020	GL-08	34	16	18	14	9	2	7	55	25	44
2020	GL-09	36	14	10	16	15	1	7	54	34	86
2020	GL-10	28	18	18	15	20	0	3	46	36	40
2020	GL-11	27	15	10	25	21	0	3	44	46	73
2020	GL-12	27	18	18	27	9	0	0	45	36	11
2020	GL-13	25	13	31	13	19	0	0	38	31	16
2019	GL	28	10	20	12	24	2	4	41	38	371
2019	GL-07	27	12	26	11	17	1	6	42	29	84
2019	GL-08	28	9	26	12	16	2	7	41	31	43
2019	GL-09	31	15	16	7	23	3	5	50	32	74
2019	GL-10	28	7	13	17	33	0	2	36	51	46
2019	GL-11	24	7	19	12	38	0	0	31	50	68
2019	GL-13	21	5	26	16	16	5	11	31	38	19
2018	GL	24	15	17	13	25	0	5	41	41	306
2018	GL-07	25	21	23	7	18	0	7	49	26	73
2018	GL-08	19	19	11	15	30	0	7	40	48	27
2018	GL-09	29	11	17	9	30	0	4	42	40	70
2018	GL-10	21	5	14	21	31	0	7	28	56	42
2018	GL-11	13	18	15	18	33	2	2	32	53	55
2018	GL-13	50	0	14	14	21	0	0	50	36	14

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	7	24	22	17	27	1	2	32	45	241
2020	GL-07	10	26	21	16	21	3	3	38	40	62
2020	GL-08	11	18	21	29	21	0	0	29	50	28
2020	GL-09	4	29	20	10	31	2	4	35	43	49
2020	GL-10	4	38	17	21	21	0	0	42	42	24
2020	GL-11	9	19	26	11	34	0	2	28	46	47
2020	GL-13	0	8	25	17	50	0	0	8	67	12

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	GL	6	18	18	20	38	0	24	58	242
2020	GL-07	10	18	21	21	29	2	28	51	62
2020	GL-08	7	18	18	29	29	0	25	57	28
2020	GL-09	8	20	24	14	33	0	29	47	49
2020	GL-10	0	24	12	32	32	0	24	64	25
2020	GL-11	4	19	11	15	51	0	23	66	47
2020	GL-13	0	8	25	8	58	0	8	67	12

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - GL

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture