2020 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 32 45 13 8 2 0 0 77 10 206
2020 FI-01 28 52 11 6 3 0 0 80 9 65
2020 FI-02 33 44 9 10 3 0 0 77 14 86
2020 FI-03 30 45 18 6 0 0 0 76 6 33
2020 FI-04 38 31 25 6 0 0 0 69 6 16
2019 FI 33 49 12 5 1 0 0 82 6 177
2019 FI-01 40 43 13 2 2 0 0 83 3 60
2019 FI-02 25 58 12 5 0 0 0 83 5 76
2019 FI-03 28 48 8 12 4 0 0 76 16 25
2019 FI-04 58 25 17 0 0 0 0 83 0 12
2018 FI 33 47 7 9 4 0 0 80 13 159
2018 FI-01 29 46 15 6 4 0 0 75 10 52
2018 FI-02 27 53 2 13 6 0 0 80 19 64
2018 FI-03 32 58 5 0 5 0 0 89 5 19
2018 FI-04 71 14 7 7 0 0 0 86 7 14
2017 FI 27 54 8 7 4 0 0 81 11 167
2017 FI-01 24 64 5 2 5 0 0 88 7 55
2017 FI-02 26 45 14 12 3 0 0 71 14 69
2017 FI-03 36 60 4 0 0 0 0 96 0 25
2017 FI-04 29 57 0 14 0 0 0 86 14 14
2014 FI 23 55 10 8 4 0 0 78 12 192
2014 FI-01 24 47 13 11 5 0 0 71 16 62
2014 FI-02 27 56 7 4 6 0 0 83 10 84
2014 FI-03 14 61 11 14 0 0 0 75 14 28
2014 FI-04 19 69 6 6 0 0 0 88 6 16

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 25 48 16 7 4 0 0 73 11 205
2020 FI-01 30 47 13 6 5 0 0 77 11 64
2020 FI-02 20 45 22 8 5 0 0 65 13 86
2020 FI-03 24 58 12 3 3 0 0 82 6 33
2020 FI-04 38 56 0 6 0 0 0 94 6 16
2019 FI 28 48 14 6 3 0 1 77 9 174
2019 FI-01 24 45 17 9 5 0 0 69 14 58
2019 FI-02 25 53 13 5 3 0 0 79 8 75
2019 FI-03 28 44 16 8 0 0 4 75 8 25
2019 FI-04 58 42 0 0 0 0 0 100 0 12
2018 FI 28 46 14 8 4 0 0 74 12 160
2018 FI-01 28 47 13 11 0 0 0 75 11 53
2018 FI-02 20 48 19 9 3 0 0 69 13 64
2018 FI-03 33 56 0 6 6 0 0 89 11 18
2018 FI-04 64 21 0 0 14 0 0 86 14 14
2017 FI 26 40 15 16 4 0 0 66 19 167
2017 FI-01 36 39 12 9 4 0 0 75 12 55
2017 FI-02 17 42 19 17 4 0 0 59 22 69
2017 FI-03 24 44 12 21 0 0 0 67 21 25
2017 FI-04 29 42 0 28 0 0 0 72 28 14

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 47 42 9 1 0 0 0 89 1 205
2020 FI-01 47 36 14 0 2 0 2 84 2 64
2020 FI-02 49 44 6 1 0 0 0 93 1 86
2020 FI-03 36 55 9 0 0 0 0 91 0 33
2020 FI-04 56 31 6 6 0 0 0 88 6 16
2019 FI 49 43 6 2 0 1 0 92 2 173
2019 FI-01 47 46 7 0 0 0 0 93 0 57
2019 FI-02 49 39 7 4 0 1 0 89 4 75
2019 FI-03 36 56 4 4 0 0 0 92 4 25
2019 FI-04 75 25 0 0 0 0 0 100 0 12
2018 FI 50 39 6 4 1 0 0 89 5 159
2018 FI-01 53 38 6 4 0 0 0 91 4 53
2018 FI-02 51 37 6 5 2 0 0 87 6 63
2018 FI-03 33 61 0 6 0 0 0 94 6 18
2018 FI-04 71 21 0 7 0 0 0 93 7 14
2017 FI 42 46 7 3 2 0 0 89 5 166
2017 FI-01 44 48 4 4 2 0 0 91 5 55
2017 FI-02 40 50 6 3 1 0 0 90 4 68
2017 FI-03 52 41 8 0 0 0 0 92 0 25
2017 FI-04 36 42 14 7 0 0 0 79 7 14
2014 FI 54 35 7 2 1 0 0 90 3 192
2014 FI-01 48 39 8 3 2 0 0 87 5 62
2014 FI-02 61 31 7 0 1 0 0 92 1 84
2014 FI-03 43 46 7 4 0 0 0 89 4 28
2014 FI-04 63 25 6 6 0 0 0 88 6 16

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 36 45 13 4 1 0 0 82 5 204
2020 FI-01 33 48 11 5 2 2 0 82 6 63
2020 FI-02 41 43 10 5 1 0 0 84 6 86
2020 FI-03 30 52 15 3 0 0 0 82 3 33
2020 FI-04 38 31 25 6 0 0 0 69 6 16
2019 FI 40 47 10 3 1 0 0 86 3 176
2019 FI-01 44 39 12 5 0 0 0 83 5 59
2019 FI-02 32 58 9 1 0 0 0 89 1 76
2019 FI-03 40 40 12 4 4 0 0 80 8 25
2019 FI-04 67 25 8 0 0 0 0 92 0 12
2018 FI 35 50 8 6 2 1 0 85 8 159
2018 FI-01 42 47 4 8 0 0 0 89 8 53
2018 FI-02 31 50 9 5 5 0 0 81 9 64
2018 FI-03 17 72 6 0 0 6 0 94 0 18
2018 FI-04 50 21 14 14 0 0 0 71 14 14
2017 FI 36 42 12 6 4 0 0 78 10 166
2017 FI-01 46 34 10 5 5 0 0 80 11 55
2017 FI-02 29 46 15 7 3 0 0 75 10 68
2017 FI-03 36 56 8 0 0 0 0 92 0 25
2017 FI-04 36 42 7 7 7 0 0 79 14 14
2014 FI 31 46 14 8 2 0 0 76 10 191
2014 FI-01 31 45 10 14 0 0 0 76 14 62
2014 FI-02 36 43 12 5 5 0 0 79 10 84
2014 FI-03 15 52 33 0 0 0 0 67 0 27
2014 FI-04 38 50 0 13 0 0 0 88 13 16

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 24 36 23 11 6 0 0 60 17 207
2020 FI-01 29 40 20 8 3 0 0 69 11 65
2020 FI-02 25 30 25 11 7 1 0 56 19 87
2020 FI-03 15 42 24 15 3 0 0 58 18 33
2020 FI-04 25 38 13 13 13 0 0 63 25 16
2019 FI 25 39 23 9 3 0 0 64 13 176
2019 FI-01 31 47 15 7 0 0 0 78 7 59
2019 FI-02 20 41 25 9 5 0 0 61 14 76
2019 FI-03 20 32 32 8 8 0 0 52 16 25
2019 FI-04 42 8 25 25 0 0 0 50 25 12
2018 FI 21 41 18 10 10 0 0 61 20 158
2018 FI-01 33 35 18 8 6 0 0 69 14 51
2018 FI-02 16 41 21 8 14 0 0 57 22 63
2018 FI-03 16 42 16 26 0 0 0 58 26 19
2018 FI-04 14 50 0 14 21 0 0 64 36 14
2017 FI 19 28 27 13 12 0 0 47 26 167
2017 FI-01 26 32 23 5 14 0 0 58 20 55
2017 FI-02 13 25 35 17 10 0 0 38 28 69
2017 FI-03 16 32 24 21 8 0 0 48 29 25
2017 FI-04 22 28 14 14 21 0 0 50 35 14
2014 FI 14 32 18 23 11 2 0 47 34 192
2014 FI-01 19 37 11 23 8 2 0 57 31 62
2014 FI-02 11 33 20 24 10 2 0 45 34 84
2014 FI-03 14 29 21 25 11 0 0 43 36 28
2014 FI-04 13 19 31 6 31 0 0 31 38 16

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 28 39 19 9 5 0 0 67 14 207
2020 FI-01 34 40 18 5 3 0 0 74 8 65
2020 FI-02 29 33 23 7 7 1 0 63 14 87
2020 FI-03 18 52 12 15 3 0 0 70 18 33
2020 FI-04 25 38 13 19 6 0 0 63 25 16
2019 FI 30 41 17 9 3 0 0 71 12 175
2019 FI-01 37 38 18 7 0 0 0 75 7 60
2019 FI-02 23 45 17 11 4 0 0 68 15 75
2019 FI-03 29 42 13 8 8 0 0 71 17 24
2019 FI-04 50 17 17 17 0 0 0 67 17 12
2018 FI 22 45 18 8 7 0 0 67 15 160
2018 FI-01 34 36 19 8 4 0 0 70 11 53
2018 FI-02 16 52 14 8 10 0 0 68 17 63
2018 FI-03 16 47 21 16 0 0 0 63 16 19
2018 FI-04 14 43 21 7 14 0 0 57 21 14
2017 FI 20 41 16 11 12 0 0 61 23 166
2017 FI-01 26 43 10 9 12 0 0 69 21 55
2017 FI-02 13 41 22 13 12 0 0 54 25 69
2017 FI-03 17 50 17 13 4 0 0 66 17 24
2017 FI-04 29 28 7 14 21 0 0 57 35 14
2014 FI 13 39 17 21 10 0 0 52 31 191
2014 FI-01 13 47 10 20 10 0 0 61 30 61
2014 FI-02 12 35 19 24 11 0 0 46 35 84
2014 FI-03 14 39 21 14 11 0 0 53 25 28
2014 FI-04 19 31 19 19 13 0 0 50 31 16

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 25 36 18 13 7 2 0 62 20 207
2020 FI-01 29 37 17 9 6 2 0 67 16 65
2020 FI-02 24 32 23 10 9 1 0 57 20 87
2020 FI-03 21 39 9 21 3 6 0 65 26 33
2020 FI-04 25 44 6 25 0 0 0 69 25 16
2019 FI 26 30 22 10 8 4 1 58 19 176
2019 FI-01 31 34 19 10 2 5 0 68 13 59
2019 FI-02 21 30 24 11 12 3 0 53 23 76
2019 FI-03 24 32 20 8 12 4 0 58 21 25
2019 FI-04 42 8 17 17 8 0 8 55 27 12
2018 FI 21 32 24 12 9 3 0 54 21 160
2018 FI-01 26 36 28 6 4 0 0 62 9 53
2018 FI-02 19 24 27 16 11 3 0 44 28 63
2018 FI-03 11 53 11 21 5 0 0 63 26 19
2018 FI-04 21 29 21 14 14 0 0 50 29 14
2017 FI 18 30 21 11 17 2 1 50 29 167
2017 FI-01 27 25 24 5 14 4 0 54 20 55
2017 FI-02 10 30 22 16 20 0 1 41 37 69
2017 FI-03 16 40 16 17 8 4 0 58 26 25
2017 FI-04 22 28 14 7 28 0 0 50 35 14
2014 FI 18 20 19 20 17 4 1 40 40 191
2014 FI-01 25 20 20 13 16 7 0 47 32 61
2014 FI-02 14 26 15 26 13 5 0 42 41 84
2014 FI-03 18 11 21 29 18 0 4 30 48 28
2014 FI-04 19 6 31 6 38 0 0 25 44 16
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 46 35 13 2 2 1 0 83 4 207
2020 FI-01 42 43 12 2 2 0 0 85 3 65
2020 FI-02 37 36 16 5 3 3 0 75 8 87
2020 FI-03 64 24 12 0 0 0 0 88 0 33
2020 FI-04 75 25 0 0 0 0 0 100 0 16
2019 FI 43 35 11 4 4 1 2 81 8 177
2019 FI-01 32 40 15 5 5 2 2 74 10 60
2019 FI-02 41 38 9 5 3 1 3 82 8 76
2019 FI-03 64 20 8 0 4 0 4 88 4 25
2019 FI-04 67 33 0 0 0 0 0 100 0 12

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 41 39 9 5 4 0 0 81 10 207
2020 FI-01 42 40 9 6 3 0 0 82 9 65
2020 FI-02 34 39 13 6 7 1 0 74 13 87
2020 FI-03 45 42 6 3 3 0 0 88 6 33
2020 FI-04 63 38 0 0 0 0 0 100 0 16
2019 FI 41 38 9 6 6 0 1 80 11 176
2019 FI-01 38 42 13 2 3 0 2 81 5 60
2019 FI-02 36 43 7 7 8 0 0 79 15 75
2019 FI-03 52 28 0 16 4 0 0 80 20 25
2019 FI-04 75 8 17 0 0 0 0 83 0 12
2018 FI 42 39 9 6 4 0 0 81 10 160
2018 FI-01 49 36 8 4 4 0 0 85 8 53
2018 FI-02 41 38 9 9 3 0 0 78 13 64
2018 FI-03 42 37 11 5 5 0 0 79 11 19
2018 FI-04 46 38 8 0 8 0 0 85 8 13
2017 FI 41 33 11 10 4 0 1 75 14 167
2017 FI-01 57 29 7 7 0 0 0 86 7 55
2017 FI-02 26 38 14 13 7 0 1 65 21 69
2017 FI-03 36 40 4 13 4 0 4 78 17 25
2017 FI-04 65 14 14 7 0 0 0 79 7 14
2014 FI 34 44 8 7 6 1 0 78 13 192
2014 FI-01 47 34 8 5 6 0 0 81 11 62
2014 FI-02 27 45 10 10 6 2 0 74 16 84
2014 FI-03 36 54 0 7 4 0 0 89 11 28
2014 FI-04 19 63 13 0 6 0 0 81 6 16

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 53 30 8 4 4 0 0 83 9 207
2020 FI-01 46 40 6 2 6 0 0 86 8 65
2020 FI-02 54 23 11 6 5 1 0 78 10 87
2020 FI-03 55 33 0 9 3 0 0 88 12 33
2020 FI-04 69 25 6 0 0 0 0 94 0 16
2019 FI 52 29 10 6 3 0 0 81 9 177
2019 FI-01 53 27 10 7 3 0 0 80 10 60
2019 FI-02 47 34 11 5 3 0 0 82 8 76
2019 FI-03 56 24 12 4 4 0 0 80 8 25
2019 FI-04 75 17 8 0 0 0 0 92 0 12
2018 FI 46 34 10 4 6 0 1 81 9 160
2018 FI-01 57 28 11 2 2 0 0 85 4 53
2018 FI-02 44 34 9 6 6 0 0 78 13 64
2018 FI-03 39 33 11 6 11 0 0 72 17 18
2018 FI-04 43 29 14 0 7 0 7 77 8 14
2017 FI 50 28 11 7 4 0 0 78 11 166
2017 FI-01 63 24 5 4 4 0 0 87 7 54
2017 FI-02 38 33 17 6 6 0 0 71 12 69
2017 FI-03 44 36 4 13 4 0 0 79 17 25
2017 FI-04 72 7 7 14 0 0 0 79 14 14
2014 FI 41 38 9 4 7 1 1 80 11 192
2014 FI-01 48 39 6 3 2 2 0 89 5 62
2014 FI-02 32 39 11 4 12 0 2 73 16 84
2014 FI-03 43 36 11 7 4 0 0 79 11 28
2014 FI-04 56 31 6 0 6 0 0 88 6 16

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 28 38 14 8 7 6 0 70 15 207
2020 FI-01 23 46 12 11 3 5 0 73 15 65
2020 FI-02 31 33 16 5 10 5 0 67 16 87
2020 FI-03 27 42 15 3 6 6 0 74 10 33
2020 FI-04 38 38 0 13 0 13 0 86 14 16
2019 FI 22 44 17 8 5 5 0 69 13 177
2019 FI-01 20 53 15 5 0 7 0 79 5 60
2019 FI-02 22 41 18 7 8 4 0 66 15 76
2019 FI-03 20 36 20 16 4 4 0 58 21 25
2019 FI-04 33 42 8 17 0 0 0 75 17 12
2018 FI 21 41 13 11 10 4 0 65 22 161
2018 FI-01 30 45 13 4 6 2 0 77 10 53
2018 FI-02 14 42 14 16 11 3 0 58 27 64
2018 FI-03 21 32 11 11 16 11 0 59 29 19
2018 FI-04 29 43 0 14 14 0 0 71 29 14
2017 FI 22 42 12 12 10 1 0 65 23 167
2017 FI-01 29 42 15 4 9 2 0 73 13 55
2017 FI-02 16 39 14 19 10 1 0 56 29 69
2017 FI-03 4 67 5 16 8 0 0 71 24 25
2017 FI-04 43 28 0 14 14 0 0 72 28 14
2014 FI 17 44 14 15 6 4 0 64 21 192
2014 FI-01 16 52 13 13 5 2 0 69 18 62
2014 FI-02 15 37 17 18 6 7 0 56 26 84
2014 FI-03 18 53 7 14 7 0 0 71 22 28
2014 FI-04 31 31 19 6 6 6 0 67 13 16

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 30 34 18 9 6 3 0 66 15 204
2020 FI-01 27 43 17 6 3 3 0 72 10 63
2020 FI-02 34 27 22 7 8 2 0 62 15 86
2020 FI-03 27 39 15 9 6 3 0 69 16 33
2020 FI-04 31 38 6 19 0 6 0 73 20 16
2019 FI 22 47 16 10 3 2 0 70 13 176
2019 FI-01 23 53 17 3 0 3 0 79 3 60
2019 FI-02 20 43 19 13 4 1 0 64 18 75
2019 FI-03 16 48 20 12 4 0 0 64 16 25
2019 FI-04 33 42 0 25 0 0 0 75 25 12
2018 FI 20 37 20 14 7 2 0 58 22 161
2018 FI-01 28 38 19 11 4 0 0 66 15 53
2018 FI-02 11 41 22 17 6 3 0 53 24 64
2018 FI-03 21 42 16 11 11 0 0 63 21 19
2018 FI-04 29 36 14 7 14 0 0 64 21 14
2017 FI 20 36 19 13 11 1 0 56 25 167
2017 FI-01 24 45 13 7 9 2 0 70 16 55
2017 FI-02 13 28 29 17 12 1 0 41 29 69
2017 FI-03 16 44 12 17 12 0 0 59 29 25
2017 FI-04 36 28 7 14 14 0 0 65 28 14
2014 FI 17 35 21 17 8 1 1 53 25 192
2014 FI-01 18 35 24 18 5 0 0 53 23 62
2014 FI-02 15 36 18 18 11 1 1 52 29 84
2014 FI-03 11 39 29 14 7 0 0 50 21 28
2014 FI-04 38 19 19 13 6 6 0 60 20 16

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 23 30 24 10 7 5 0 57 17 207
2020 FI-01 22 40 23 8 3 5 0 65 11 65
2020 FI-02 24 30 25 7 8 5 1 57 16 87
2020 FI-03 18 30 27 12 6 6 0 52 19 33
2020 FI-04 38 6 19 19 13 6 0 47 33 16
2019 FI 16 41 25 10 4 4 0 60 14 175
2019 FI-01 20 39 32 7 0 2 0 60 7 59
2019 FI-02 16 37 21 15 5 5 0 56 21 75
2019 FI-03 16 40 28 4 8 4 0 58 13 25
2019 FI-04 0 75 17 8 0 0 0 75 8 12
2018 FI 13 35 25 17 7 3 0 49 25 161
2018 FI-01 21 38 17 15 6 4 0 61 22 53
2018 FI-02 6 33 33 17 8 3 0 40 26 64
2018 FI-03 11 47 21 11 11 0 0 58 21 19
2018 FI-04 21 36 7 29 7 0 0 57 36 14
2017 FI 12 37 18 21 10 2 0 50 32 166
2017 FI-01 13 45 15 16 7 4 0 61 24 55
2017 FI-02 12 25 23 25 14 1 0 37 40 69
2017 FI-03 4 48 16 25 4 4 0 54 30 25
2017 FI-04 23 32 15 23 8 0 0 54 31 13
2014 FI 9 33 20 27 9 2 1 43 37 192
2014 FI-01 11 31 23 27 5 2 2 43 33 62
2014 FI-02 7 35 19 26 11 2 0 43 38 84
2014 FI-03 7 39 18 25 11 0 0 46 36 28
2014 FI-04 13 25 13 38 13 0 0 38 50 16

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 14 42 23 12 7 3 0 57 20 207
2020 FI-01 8 54 17 15 3 3 0 63 19 65
2020 FI-02 15 38 24 13 8 2 0 54 21 87
2020 FI-03 24 27 36 3 6 3 0 53 9 33
2020 FI-04 13 44 13 13 13 6 0 60 27 16
2019 FI 16 44 17 14 8 1 0 61 22 176
2019 FI-01 15 52 20 7 5 2 0 68 12 60
2019 FI-02 16 37 16 19 11 1 0 54 30 75
2019 FI-03 16 48 16 12 8 0 0 64 20 25
2019 FI-04 25 42 8 17 8 0 0 67 25 12
2018 FI 11 34 18 23 12 3 0 46 36 160
2018 FI-01 19 30 21 21 6 4 0 51 27 53
2018 FI-02 5 31 20 27 14 3 0 37 42 64
2018 FI-03 11 37 11 26 16 0 0 47 42 19
2018 FI-04 8 46 8 15 23 0 0 54 38 13
2017 FI 10 35 21 19 14 1 0 46 33 166
2017 FI-01 11 35 15 24 13 2 0 47 37 54
2017 FI-02 6 33 26 17 16 1 0 40 34 69
2017 FI-03 8 44 25 16 8 0 0 52 24 25
2017 FI-04 36 14 21 14 14 0 0 50 28 14
2014 FI 8 34 19 23 12 3 0 43 37 192
2014 FI-01 8 35 19 27 8 2 0 44 36 62
2014 FI-02 6 30 23 23 15 4 0 37 40 84
2014 FI-03 11 46 14 14 14 0 0 57 29 28
2014 FI-04 19 31 6 25 13 6 0 53 40 16
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 25 42 19 10 4 0 0 67 14 205
2020 FI-01 30 39 20 8 3 0 0 69 11 64
2020 FI-02 20 40 21 14 6 0 0 59 20 86
2020 FI-03 27 58 9 3 3 0 0 85 6 33
2020 FI-04 38 38 25 0 0 0 0 75 0 16
2019 FI 28 41 17 11 3 0 1 69 14 175
2019 FI-01 22 45 19 10 3 0 0 67 14 58
2019 FI-02 29 37 17 13 4 0 0 66 17 76
2019 FI-03 28 44 8 12 4 0 4 75 17 25
2019 FI-04 58 25 17 0 0 0 0 83 0 12
2018 FI 26 42 18 8 6 0 0 68 14 160
2018 FI-01 25 47 17 9 2 0 0 72 11 53
2018 FI-02 20 41 22 9 8 0 0 61 17 64
2018 FI-03 32 37 21 5 5 0 0 68 11 19
2018 FI-04 43 36 7 7 7 0 0 79 14 14
2017 FI 25 40 17 11 7 0 0 65 18 167
2017 FI-01 30 47 12 7 4 0 0 77 11 55
2017 FI-02 17 39 22 13 9 0 0 57 22 69
2017 FI-03 20 44 12 17 8 0 0 63 25 25
2017 FI-04 51 21 14 7 7 0 0 72 14 14
2014 FI 21 36 22 9 11 0 0 57 21 192
2014 FI-01 23 37 23 11 6 0 0 60 18 62
2014 FI-02 16 37 24 7 17 0 0 52 24 84
2014 FI-03 14 36 25 14 11 0 0 50 25 28
2014 FI-04 50 25 13 6 6 0 0 75 13 16

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 29 50 11 8 1 0 0 79 10 203
2020 FI-01 29 52 9 8 2 0 0 82 9 65
2020 FI-02 27 51 11 10 1 0 1 78 11 83
2020 FI-03 36 48 9 3 3 0 0 85 6 33
2020 FI-04 31 44 19 6 0 0 0 75 6 16
2019 FI 29 48 13 8 1 0 1 78 9 174
2019 FI-01 28 46 21 5 0 0 0 74 5 57
2019 FI-02 24 57 11 8 1 0 0 80 9 76
2019 FI-03 44 28 8 16 0 0 4 75 17 25
2019 FI-04 50 50 0 0 0 0 0 100 0 12
2018 FI 25 52 12 7 4 0 0 77 11 160
2018 FI-01 30 49 15 2 4 0 0 79 6 53
2018 FI-02 25 50 14 6 5 0 0 75 11 64
2018 FI-03 16 53 5 21 5 0 0 68 26 19
2018 FI-04 29 50 7 14 0 0 0 79 14 14
2017 FI 26 44 12 14 4 0 0 70 18 167
2017 FI-01 32 47 7 11 4 0 0 79 14 55
2017 FI-02 19 41 19 17 4 0 0 59 22 69
2017 FI-03 32 44 8 17 0 0 0 75 17 25
2017 FI-04 29 42 14 7 7 0 0 72 14 14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 38 36 13 7 3 1 1 76 10 207
2020 FI-01 40 35 12 6 5 0 2 77 11 65
2020 FI-02 32 38 15 8 5 1 1 72 13 87
2020 FI-03 45 36 15 3 0 0 0 82 3 33
2020 FI-04 50 31 6 6 0 6 0 87 7 16
2019 FI 36 38 15 6 5 0 0 73 11 177
2019 FI-01 37 35 15 10 3 0 0 72 13 60
2019 FI-02 33 37 17 5 8 0 0 70 13 76
2019 FI-03 32 48 16 4 0 0 0 80 4 25
2019 FI-04 58 42 0 0 0 0 0 100 0 12
2018 FI 37 37 13 9 4 0 0 75 12 161
2018 FI-01 53 26 15 4 2 0 0 79 6 53
2018 FI-02 30 41 13 14 3 0 0 70 17 64
2018 FI-03 32 42 5 16 5 0 0 74 21 19
2018 FI-04 43 43 7 0 7 0 0 86 7 14
2017 FI 35 33 15 10 7 0 0 68 17 166
2017 FI-01 50 30 11 5 4 0 0 80 9 55
2017 FI-02 23 36 16 16 9 0 0 59 25 69
2017 FI-03 32 32 16 12 9 0 0 63 21 25
2017 FI-04 47 31 15 0 8 0 0 77 8 13
2014 FI 29 41 14 8 7 1 1 70 15 192
2014 FI-01 40 37 11 6 3 2 0 79 10 62
2014 FI-02 18 39 18 11 12 0 2 59 23 84
2014 FI-03 32 39 14 7 7 0 0 71 14 28
2014 FI-04 38 56 6 0 0 0 0 94 0 16

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 27 45 16 7 4 0 0 73 11 206
2020 FI-01 23 60 11 3 2 2 0 84 5 65
2020 FI-02 29 35 20 9 6 0 1 65 15 86
2020 FI-03 27 42 18 9 3 0 0 70 12 33
2020 FI-04 38 38 13 6 6 0 0 75 13 16
2019 FI 20 52 14 12 3 0 0 72 15 177
2019 FI-01 17 58 18 7 0 0 0 75 7 60
2019 FI-02 21 47 13 16 3 0 0 68 18 76
2019 FI-03 20 56 4 12 8 0 0 76 20 25
2019 FI-04 33 50 0 8 8 0 0 83 17 12
2018 FI 16 54 9 15 7 0 0 69 22 160
2018 FI-01 13 62 11 11 2 0 0 75 13 53
2018 FI-02 11 47 9 23 9 0 0 58 33 64
2018 FI-03 32 53 5 5 5 0 0 84 11 19
2018 FI-04 21 50 7 14 7 0 0 71 21 14
2017 FI 20 42 15 16 7 0 0 62 23 167
2017 FI-01 18 45 15 17 5 0 0 63 22 55
2017 FI-02 19 41 17 13 10 0 0 59 23 69
2017 FI-03 24 41 12 20 4 0 0 64 24 25
2017 FI-04 35 28 14 15 7 0 0 64 22 14
2014 FI 15 42 12 20 11 0 0 57 31 192
2014 FI-01 16 40 14 23 6 0 0 56 29 62
2014 FI-02 17 41 14 18 11 0 0 57 29 84
2014 FI-03 4 57 7 14 18 0 0 61 32 28
2014 FI-04 25 31 6 25 13 0 0 56 38 16

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 49 26 15 4 3 1 2 77 8 206
2020 FI-01 49 31 14 2 3 0 2 81 5 65
2020 FI-02 45 23 19 5 5 1 2 71 10 86
2020 FI-03 58 21 9 6 3 3 0 81 9 33
2020 FI-04 56 19 13 6 0 0 6 80 7 16

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 20 41 18 10 7 3 0 63 18 206
2020 FI-01 20 48 12 9 8 3 0 70 17 65
2020 FI-02 20 34 24 12 8 2 0 55 20 86
2020 FI-03 24 42 24 0 3 6 0 71 3 33
2020 FI-04 19 44 6 19 6 6 0 67 27 16
2019 FI 19 43 18 11 7 2 1 63 19 176
2019 FI-01 23 35 27 12 3 0 0 58 15 60
2019 FI-02 17 47 15 12 8 0 1 65 20 75
2019 FI-03 16 52 4 8 12 8 0 74 22 25
2019 FI-04 25 33 25 17 0 0 0 58 17 12
2018 FI 19 40 21 11 8 1 0 59 20 158
2018 FI-01 31 27 23 10 8 2 0 59 18 52
2018 FI-02 10 43 22 17 8 0 0 52 25 63
2018 FI-03 16 53 16 11 5 0 0 68 16 19
2018 FI-04 23 46 23 0 8 0 0 69 8 13
2017 FI 20 35 21 14 8 2 0 56 23 166
2017 FI-01 17 42 17 15 5 4 0 62 21 54
2017 FI-02 20 28 22 14 14 1 0 49 29 69
2017 FI-03 28 44 25 4 0 0 0 71 4 25
2017 FI-04 21 35 14 29 0 0 0 57 29 14
2014 FI 18 32 17 19 12 3 0 51 32 192
2014 FI-01 26 35 8 18 11 2 0 62 29 62
2014 FI-02 10 32 24 15 15 4 0 43 32 84
2014 FI-03 21 29 14 25 11 0 0 50 36 28
2014 FI-04 25 31 19 19 0 6 0 60 20 16

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 21 32 11 18 10 4 4 58 31 207
2020 FI-01 22 26 15 23 8 2 5 51 33 65
2020 FI-02 21 33 9 20 13 2 2 57 34 87
2020 FI-03 21 42 9 9 3 9 6 75 14 33
2020 FI-04 31 31 6 6 13 6 6 71 21 16
2019 FI 21 33 14 18 11 2 2 56 30 177
2019 FI-01 22 40 15 13 8 0 2 63 22 60
2019 FI-02 13 29 14 25 16 0 3 43 42 76
2019 FI-03 32 32 8 8 8 12 0 73 18 25
2019 FI-04 33 33 17 17 0 0 0 67 17 12
2018 FI 16 41 15 12 14 0 2 59 26 160
2018 FI-01 23 36 11 17 11 0 2 60 29 53
2018 FI-02 6 41 21 13 16 0 3 49 30 63
2018 FI-03 26 42 16 11 5 0 0 68 16 19
2018 FI-04 29 57 0 0 14 0 0 86 14 14
2017 FI 22 25 14 20 17 1 0 47 38 167
2017 FI-01 24 20 16 22 18 0 0 44 39 55
2017 FI-02 14 25 17 20 22 1 0 40 43 69
2017 FI-03 28 40 8 17 4 4 0 70 22 25
2017 FI-04 43 21 0 28 7 0 0 65 35 14
2014 FI 19 27 13 18 19 3 2 48 39 192
2014 FI-01 19 23 19 10 26 2 2 43 37 62
2014 FI-02 15 25 11 23 18 5 4 44 44 84
2014 FI-03 21 46 7 14 11 0 0 68 25 28
2014 FI-04 31 19 6 31 6 6 0 53 40 16

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 47 27 15 3 4 1 2 77 8 207
2020 FI-01 54 29 11 0 6 0 0 83 6 65
2020 FI-02 47 22 18 6 3 1 2 71 10 87
2020 FI-03 42 24 24 6 0 0 3 69 6 33
2020 FI-04 50 38 6 0 0 0 6 93 0 16
2019 FI 44 26 15 6 5 1 3 73 11 175
2019 FI-01 48 18 18 5 5 3 2 70 11 60
2019 FI-02 45 28 12 7 7 0 1 74 14 74
2019 FI-03 36 32 12 8 0 0 12 77 9 25
2019 FI-04 42 42 17 0 0 0 0 83 0 12

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 48 23 15 5 2 1 4 76 8 207
2020 FI-01 51 31 12 2 2 0 3 84 3 65
2020 FI-02 45 18 20 8 3 1 5 67 12 87
2020 FI-03 52 24 15 3 3 0 3 78 6 33
2020 FI-04 56 19 6 13 0 0 6 80 13 16
2019 FI 37 33 16 6 2 3 3 74 9 177
2019 FI-01 38 33 12 7 2 7 2 78 9 60
2019 FI-02 33 33 21 8 3 1 1 68 11 76
2019 FI-03 44 28 12 0 4 4 8 82 5 25
2019 FI-04 50 42 8 0 0 0 0 92 0 12

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 70 12 5 1 3 4 5 90 4 206
2020 FI-01 74 15 5 0 3 2 2 92 3 65
2020 FI-02 64 14 5 2 2 6 7 89 5 87
2020 FI-03 76 6 6 0 6 3 3 87 6 33
2020 FI-04 93 0 0 0 0 0 7 100 0 15
2019 FI 72 14 3 2 2 3 3 92 5 176
2019 FI-01 76 17 0 2 2 2 2 96 4 59
2019 FI-02 68 14 4 3 4 5 1 89 7 76
2019 FI-03 72 8 4 4 0 4 8 91 5 25
2019 FI-04 92 8 0 0 0 0 0 100 0 12

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 72 9 6 1 0 2 10 92 1 206
2020 FI-01 72 16 6 0 0 0 6 93 0 64
2020 FI-02 69 9 6 1 0 3 11 92 1 87
2020 FI-03 79 0 6 3 0 3 9 90 3 33
2020 FI-04 88 0 6 0 0 0 6 93 0 16
2019 FI 79 6 3 1 1 2 8 94 2 176
2019 FI-01 75 7 5 0 0 3 10 94 0 60
2019 FI-02 82 7 4 1 1 1 4 93 3 76
2019 FI-03 80 0 0 4 0 4 12 95 5 25
2019 FI-04 82 9 0 0 0 0 9 100 0 11

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 23 50 15 11 2 0 0 73 13 206
2020 FI-01 26 42 18 11 3 0 0 68 14 65
2020 FI-02 21 50 14 13 2 0 0 71 15 86
2020 FI-03 18 64 12 6 0 0 0 82 6 33
2020 FI-04 38 50 6 6 0 0 0 88 6 16
2019 FI 27 50 9 12 2 0 0 77 14 175
2019 FI-01 24 47 12 17 0 0 0 71 17 58
2019 FI-02 28 54 5 9 4 0 0 82 13 76
2019 FI-03 24 44 16 12 4 0 0 68 16 25
2019 FI-04 50 42 0 8 0 0 0 92 8 12
2018 FI 25 46 16 8 4 0 0 71 13 160
2018 FI-01 26 49 21 4 0 0 0 75 4 53
2018 FI-02 22 47 13 13 6 0 0 69 19 64
2018 FI-03 22 50 22 0 6 0 0 72 6 18
2018 FI-04 36 50 0 14 0 0 0 86 14 14
2017 FI 26 46 13 12 3 0 0 72 15 166
2017 FI-01 28 49 9 11 4 0 0 77 15 55
2017 FI-02 21 46 19 12 3 0 0 66 15 68
2017 FI-03 36 48 8 4 4 0 0 84 8 25
2017 FI-04 36 35 7 21 0 0 0 72 21 14
2014 FI 17 43 15 17 8 0 0 60 25 192
2014 FI-01 23 35 15 19 8 0 0 58 27 62
2014 FI-02 13 42 20 17 8 0 0 55 25 84
2014 FI-03 14 68 4 7 7 0 0 82 14 28
2014 FI-04 25 44 6 19 6 0 0 69 25 16

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 29 41 17 10 3 0 0 70 13 205
2020 FI-01 28 45 17 8 2 0 0 73 9 64
2020 FI-02 26 36 22 10 6 0 0 62 16 86
2020 FI-03 39 45 3 9 3 0 0 85 12 33
2020 FI-04 38 38 13 13 0 0 0 75 13 16
2019 FI 29 46 17 5 5 0 0 74 9 175
2019 FI-01 28 47 17 7 2 0 0 74 9 58
2019 FI-02 28 45 17 3 8 0 0 72 11 76
2019 FI-03 28 52 8 8 4 0 0 80 12 25
2019 FI-04 50 25 25 0 0 0 0 75 0 12
2018 FI 32 36 20 6 5 1 0 68 11 159
2018 FI-01 38 36 25 2 0 0 0 74 2 53
2018 FI-02 25 37 21 10 6 2 0 63 16 63
2018 FI-03 39 22 17 17 6 0 0 61 22 18
2018 FI-04 43 43 7 0 7 0 0 86 7 14
2017 FI 30 38 19 9 4 0 0 68 13 166
2017 FI-01 35 43 15 5 2 0 0 78 7 55
2017 FI-02 22 38 25 10 4 0 0 60 15 68
2017 FI-03 36 40 8 9 8 0 0 75 17 25
2017 FI-04 36 28 14 21 0 0 0 65 21 14
2014 FI 23 42 16 11 8 0 0 65 19 192
2014 FI-01 29 27 24 11 8 0 0 56 19 62
2014 FI-02 18 50 14 8 10 0 0 68 18 84
2014 FI-03 25 50 4 14 7 0 0 75 21 28
2014 FI-04 31 44 13 13 0 0 0 75 13 16

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 29 49 13 7 1 0 0 79 9 206
2020 FI-01 34 46 14 6 0 0 0 80 6 65
2020 FI-02 28 47 13 9 2 1 0 76 12 87
2020 FI-03 28 56 13 3 0 0 0 84 3 32
2020 FI-04 31 56 6 0 6 0 0 88 6 16
2019 FI 28 49 16 6 1 0 0 77 7 175
2019 FI-01 25 51 17 7 0 0 0 76 7 59
2019 FI-02 27 52 13 5 3 0 0 79 8 75
2019 FI-03 28 48 16 8 0 0 0 76 8 25
2019 FI-04 58 33 8 0 0 0 0 92 0 12
2018 FI 29 46 12 6 6 0 0 76 13 160
2018 FI-01 34 49 17 0 0 0 0 83 0 53
2018 FI-02 27 47 6 9 11 0 0 73 20 64
2018 FI-03 22 44 17 11 6 0 0 67 17 18
2018 FI-04 43 36 0 14 7 0 0 79 21 14
2017 FI 33 37 14 12 4 0 0 70 15 165
2017 FI-01 43 39 9 4 5 0 0 82 9 55
2017 FI-02 25 40 16 15 4 0 0 65 19 68
2017 FI-03 32 36 16 17 0 0 0 67 17 25
2017 FI-04 39 23 23 15 0 0 0 62 15 13
2014 FI 23 40 17 15 5 0 0 63 20 192
2014 FI-01 23 42 16 18 2 0 0 65 19 62
2014 FI-02 21 41 19 11 8 0 0 62 19 84
2014 FI-03 18 43 18 14 7 0 0 61 21 28
2014 FI-04 44 25 13 19 0 0 0 69 19 16

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 14 51 21 8 3 3 0 67 12 206
2020 FI-01 18 48 22 6 3 3 0 68 10 65
2020 FI-02 9 52 21 11 5 1 1 62 16 87
2020 FI-03 19 47 25 3 0 6 0 70 3 32
2020 FI-04 13 69 13 6 0 0 0 81 6 16
2019 FI 11 55 21 8 2 3 0 68 10 177
2019 FI-01 8 55 20 13 0 3 0 66 14 60
2019 FI-02 12 49 28 4 5 3 0 62 9 76
2019 FI-03 16 56 16 12 0 0 0 72 12 25
2019 FI-04 17 83 0 0 0 0 0 100 0 12
2018 FI 14 43 24 12 6 1 0 58 18 160
2018 FI-01 23 40 21 8 8 2 0 63 15 53
2018 FI-02 6 46 24 21 3 0 0 52 24 63
2018 FI-03 16 47 26 5 5 0 0 63 11 19
2018 FI-04 29 36 29 7 0 0 0 64 7 14
2017 FI 21 40 23 9 5 2 0 62 14 167
2017 FI-01 24 44 15 11 4 4 0 70 15 55
2017 FI-02 14 36 35 10 4 0 0 51 14 69
2017 FI-03 24 48 17 4 4 4 0 74 8 25
2017 FI-04 35 43 7 7 7 0 0 79 14 14

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 45 37 11 4 2 0 1 82 6 206
2020 FI-01 45 39 8 3 3 0 2 86 6 64
2020 FI-02 49 32 14 3 1 0 0 82 5 87
2020 FI-03 42 42 12 0 3 0 0 85 3 33
2020 FI-04 38 31 13 19 0 0 0 69 19 16
2019 FI 39 39 8 10 2 1 1 79 13 177
2019 FI-01 47 38 7 7 2 0 0 85 8 60
2019 FI-02 37 49 7 4 4 0 0 86 8 76
2019 FI-03 36 24 4 28 0 4 4 65 30 25
2019 FI-04 33 17 17 33 0 0 0 50 33 12
2018 FI 40 41 10 7 1 0 1 82 8 159
2018 FI-01 47 42 6 6 0 0 0 89 6 53
2018 FI-02 30 48 14 6 2 0 0 78 8 63
2018 FI-03 47 42 5 5 0 0 0 89 5 19
2018 FI-04 50 14 7 14 7 0 7 69 23 14
2017 FI 39 38 10 7 4 1 1 79 11 166
2017 FI-01 45 43 5 5 2 0 0 87 7 54
2017 FI-02 38 36 13 4 4 1 3 77 9 69
2017 FI-03 36 28 12 20 5 0 0 63 25 25
2017 FI-04 29 49 7 0 14 0 0 79 14 14
2014 FI 37 34 13 9 6 0 0 71 16 192
2014 FI-01 44 31 13 10 3 0 0 74 13 62
2014 FI-02 35 41 12 6 7 0 0 75 13 84
2014 FI-03 32 39 7 14 7 0 0 71 21 28
2014 FI-04 38 6 25 19 13 0 0 44 31 16

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 38 40 12 6 3 1 0 79 9 203
2020 FI-01 41 42 11 5 2 0 0 83 6 64
2020 FI-02 44 36 12 1 6 1 0 81 7 86
2020 FI-03 29 48 6 16 0 0 0 77 16 31
2020 FI-04 19 44 31 6 0 0 0 63 6 16
2019 FI 34 43 13 8 2 0 1 77 10 175
2019 FI-01 40 41 9 9 2 0 0 81 10 58
2019 FI-02 29 47 14 7 3 0 0 76 9 76
2019 FI-03 48 32 12 4 4 0 0 80 8 25
2019 FI-04 17 50 17 17 0 0 0 67 17 12
2018 FI 31 40 17 8 3 0 0 71 11 161
2018 FI-01 36 36 15 8 6 0 0 72 13 53
2018 FI-02 28 42 25 2 3 0 0 70 5 64
2018 FI-03 32 53 5 11 0 0 0 84 11 19
2018 FI-04 21 29 7 43 0 0 0 50 43 14
2017 FI 28 46 14 8 3 0 0 75 11 167
2017 FI-01 29 46 15 9 2 0 0 75 11 55
2017 FI-02 25 55 12 6 3 0 0 80 9 69
2017 FI-03 48 28 8 13 4 0 0 75 17 25
2017 FI-04 21 22 42 7 7 0 0 43 14 14
2014 FI 23 39 20 10 8 0 0 62 18 192
2014 FI-01 26 40 21 6 6 0 0 66 13 62
2014 FI-02 25 45 15 7 7 0 0 70 14 84
2014 FI-03 18 21 25 25 11 0 0 39 36 28
2014 FI-04 13 25 31 19 13 0 0 38 31 16

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 46 54 206
2020 FI-01 38 62 65
2020 FI-02 52 48 86
2020 FI-03 45 55 33
2020 FI-04 44 56 16

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 51 24 8 2 3 4 7 85 6 206
2020 FI-01 44 28 9 2 5 5 8 82 7 64
2020 FI-02 55 18 10 3 2 3 7 82 6 87
2020 FI-03 52 33 3 0 3 3 6 93 3 33
2020 FI-04 63 13 6 0 0 13 6 92 0 16

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 FI 26 44 30 207
2020 FI-01 17 46 37 65
2020 FI-02 34 41 24 87
2020 FI-03 18 52 30 33
2020 FI-04 31 50 19 16
2019 FI 24 40 37 177
2019 FI-01 18 42 40 60
2019 FI-02 29 36 36 76
2019 FI-03 28 48 24 25
2019 FI-04 17 42 42 12
2018 FI 28 41 31 161
2018 FI-01 19 47 34 53
2018 FI-02 31 31 38 64
2018 FI-03 26 47 26 19
2018 FI-04 50 50 0 14
2017 FI 27 40 32 167
2017 FI-01 28 39 33 55
2017 FI-02 23 41 36 69
2017 FI-03 33 40 28 25
2017 FI-04 43 43 14 14
2014 FI 33 32 35 192
2014 FI-01 27 37 35 62
2014 FI-02 33 33 33 84
2014 FI-03 43 25 32 28
2014 FI-04 38 19 44 16

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 FI 21 32 36 2 2 8 53
2020 FI-01 27 36 27 0 0 9 11
2020 FI-02 23 33 30 3 3 7 30
2019 FI 14 33 48 0 0 5 42
2019 FI-01 18 18 55 0 0 9 11
2019 FI-02 14 45 36 0 0 5 22
2018 FI 11 38 38 11 0 2 45
2018 FI-01 20 50 20 0 0 10 10
2018 FI-02 10 40 30 20 0 0 20
2017 FI 15 20 47 7 0 11 45
2017 FI-01 13 40 41 6 0 0 15
2017 FI-02 19 13 44 6 0 19 16
2014 FI 6 36 48 8 9999 2 64
2014 FI-01 0 47 47 0 9999 6 17
2014 FI-02 11 29 50 11 9999 0 28
2014 FI-03 8 42 50 0 9999 0 12
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 48 9 3 0 0 0 87 3 206
2020 FI-01 35 48 12 2 2 2 0 84 3 65
2020 FI-02 42 49 6 3 0 0 0 91 3 86
2020 FI-03 33 52 12 3 0 0 0 85 3 33
2020 FI-04 56 38 6 0 0 0 0 94 0 16
2019 FI 37 45 14 3 1 0 0 82 4 174
2019 FI-01 33 47 21 0 0 0 0 79 0 58
2019 FI-02 40 39 15 4 3 0 0 79 7 75
2019 FI-03 32 52 8 8 0 0 0 84 8 25
2019 FI-04 42 58 0 0 0 0 0 100 0 12
2018 FI 34 51 9 3 3 0 0 85 6 160
2018 FI-01 38 49 9 2 2 0 0 87 4 53
2018 FI-02 31 48 13 5 3 0 0 80 8 64
2018 FI-03 22 72 0 0 6 0 0 94 6 18
2018 FI-04 57 36 0 7 0 0 0 93 7 14
2017 FI 34 45 13 6 2 0 0 79 8 167
2017 FI-01 41 41 12 5 0 0 0 82 5 55
2017 FI-02 28 45 17 9 1 0 0 72 10 69
2017 FI-03 40 48 4 4 4 0 0 88 8 25
2017 FI-04 36 42 14 0 7 0 0 79 7 14
2014 FI 31 48 13 4 3 1 0 80 7 192
2014 FI-01 24 53 15 6 2 0 0 77 8 62
2014 FI-02 33 45 13 2 6 0 0 79 8 84
2014 FI-03 32 43 18 4 0 4 0 78 4 28
2014 FI-04 44 50 0 6 0 0 0 94 6 16

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 26 49 15 6 1 2 0 76 8 207
2020 FI-01 29 46 15 6 2 2 0 77 8 65
2020 FI-02 29 44 15 8 2 2 0 74 11 87
2020 FI-03 24 55 21 0 0 0 0 79 0 33
2020 FI-04 6 69 13 6 0 6 0 80 7 16
2019 FI 26 52 14 6 1 1 0 79 7 176
2019 FI-01 33 45 15 5 0 2 0 80 5 60
2019 FI-02 26 49 16 7 1 1 0 76 8 76
2019 FI-03 13 67 13 8 0 0 0 79 8 24
2019 FI-04 8 92 0 0 0 0 0 100 0 12
2018 FI 20 50 18 6 4 1 0 71 11 158
2018 FI-01 28 43 17 8 4 0 0 72 11 53
2018 FI-02 16 52 21 3 6 2 0 69 10 63
2018 FI-03 21 53 21 5 0 0 0 74 5 19
2018 FI-04 8 58 8 17 8 0 0 67 25 12
2017 FI 22 44 18 10 7 0 0 66 17 167
2017 FI-01 25 46 19 5 5 0 0 71 11 55
2017 FI-02 14 45 17 17 6 0 0 59 23 69
2017 FI-03 16 59 9 4 12 0 0 75 16 25
2017 FI-04 50 14 28 0 7 0 0 65 7 14
2014 FI 16 45 21 9 7 2 0 62 17 192
2014 FI-01 26 37 24 10 3 0 0 63 13 62
2014 FI-02 14 46 20 7 8 4 0 63 16 84
2014 FI-03 4 57 18 7 14 0 0 61 22 28
2014 FI-04 13 44 19 19 6 0 0 56 25 16

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 4 22 42 24 6 1 0 31 27 207
2020 FI-01 5 20 48 22 5 0 2 27 25 65
2020 FI-02 2 16 41 30 9 1 0 40 19 87
2020 FI-03 0 39 36 18 6 0 0 24 39 33
2020 FI-04 19 38 25 19 0 0 0 19 56 16
2019 FI 4 21 42 24 6 1 2 31 25 177
2019 FI-01 5 18 40 28 5 2 2 34 24 60
2019 FI-02 5 16 49 24 7 0 0 30 21 76
2019 FI-03 0 32 32 16 12 0 8 30 35 25
2019 FI-04 0 33 42 25 0 0 0 25 33 12
2018 FI 7 31 43 16 3 0 1 18 38 160
2018 FI-01 2 25 52 17 4 0 0 21 27 52
2018 FI-02 8 30 42 17 2 0 2 19 38 64
2018 FI-03 11 47 37 5 0 0 0 5 58 19
2018 FI-04 7 50 36 7 0 0 0 7 57 14
2017 FI 9 25 39 17 10 0 0 27 34 166
2017 FI-01 5 25 38 23 9 0 0 32 31 55
2017 FI-02 7 28 34 21 10 0 0 31 35 68
2017 FI-03 12 25 52 0 12 0 0 12 37 25
2017 FI-04 28 14 36 14 7 0 0 21 43 14
2014 FI 13 35 36 11 4 1 1 15 49 192
2014 FI-01 13 26 42 10 10 0 0 19 39 62
2014 FI-02 10 39 36 13 0 1 1 13 50 84
2014 FI-03 18 43 22 14 4 0 0 18 61 28
2014 FI-04 19 44 38 0 0 0 0 0 63 16

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 7 15 31 30 11 4 1 44 24 207
2020 FI-01 6 20 26 34 9 3 2 45 27 65
2020 FI-02 9 9 34 28 16 3 0 45 19 87
2020 FI-03 0 21 36 27 9 3 3 39 23 33
2020 FI-04 19 13 25 44 0 0 0 44 31 16
2019 FI 11 22 32 24 8 0 3 33 34 176
2019 FI-01 13 17 32 28 8 0 2 37 31 60
2019 FI-02 11 24 37 21 8 0 0 29 34 76
2019 FI-03 8 25 29 17 8 0 13 29 38 24
2019 FI-04 17 17 25 33 8 0 0 42 33 12
2018 FI 14 27 31 20 8 0 0 28 41 160
2018 FI-01 12 21 31 23 13 0 0 37 33 52
2018 FI-02 13 33 31 19 5 0 0 23 45 64
2018 FI-03 26 26 42 5 0 0 0 5 53 19
2018 FI-04 7 36 29 21 7 0 0 29 43 14
2017 FI 13 26 31 19 8 1 1 28 40 166
2017 FI-01 11 25 26 22 15 0 2 37 37 55
2017 FI-02 13 28 34 18 6 1 0 24 42 68
2017 FI-03 12 33 36 12 4 4 0 17 46 25
2017 FI-04 21 14 29 35 0 0 0 35 35 14
2014 FI 19 28 32 14 5 2 1 19 48 192
2014 FI-01 18 27 24 16 11 2 2 28 47 62
2014 FI-02 20 25 37 14 1 1 1 16 46 84
2014 FI-03 18 39 25 7 7 4 0 15 59 28
2014 FI-04 19 25 50 6 0 0 0 6 44 16

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 10 24 33 24 5 2 1 30 36 207
2020 FI-01 11 14 40 28 3 2 3 32 26 65
2020 FI-02 7 26 30 25 8 2 1 35 35 87
2020 FI-03 9 36 27 24 3 0 0 27 45 33
2020 FI-04 31 38 25 6 0 0 0 6 69 16
2019 FI 11 23 36 20 5 2 3 26 36 176
2019 FI-01 12 20 45 20 2 0 2 22 32 60
2019 FI-02 16 23 28 20 7 4 3 29 41 75
2019 FI-03 4 20 44 12 12 0 8 26 26 25
2019 FI-04 0 42 33 25 0 0 0 25 42 12
2018 FI 12 26 40 13 8 1 1 21 39 159
2018 FI-01 10 25 37 15 13 0 0 29 35 52
2018 FI-02 10 24 40 16 8 2 2 25 34 63
2018 FI-03 21 21 53 5 0 0 0 5 42 19
2018 FI-04 21 36 43 0 0 0 0 0 57 14
2017 FI 12 28 35 15 8 0 2 23 41 166
2017 FI-01 9 26 37 14 13 0 2 27 35 55
2017 FI-02 15 26 35 12 7 0 4 20 43 68
2017 FI-03 4 41 32 24 0 0 0 24 44 25
2017 FI-04 21 29 21 21 7 0 0 28 51 14
2014 FI 19 33 29 12 4 1 2 17 53 192
2014 FI-01 21 31 26 11 10 0 2 21 52 62
2014 FI-02 14 30 35 17 1 1 2 19 46 84
2014 FI-03 22 39 29 7 4 0 0 11 61 28
2014 FI-04 38 38 19 6 0 0 0 6 75 16

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 4 11 40 33 9 1 1 43 15 204
2020 FI-01 3 11 38 38 8 0 3 47 15 64
2020 FI-02 1 12 40 35 12 1 0 47 13 86
2020 FI-03 6 6 50 28 9 0 0 38 13 32
2020 FI-04 19 13 38 25 0 0 6 27 33 16
2019 FI 4 12 37 37 6 0 3 44 17 177
2019 FI-01 3 7 33 42 12 0 3 55 10 60
2019 FI-02 5 14 43 32 5 0 0 37 20 76
2019 FI-03 4 12 32 40 0 0 12 45 18 25
2019 FI-04 0 33 25 42 0 0 0 42 33 12
2018 FI 6 20 46 25 4 0 0 29 26 160
2018 FI-01 4 12 42 38 4 0 0 42 15 52
2018 FI-02 5 17 53 22 3 0 0 25 22 64
2018 FI-03 5 37 37 21 0 0 0 21 42 19
2018 FI-04 14 43 36 0 7 0 0 7 57 14
2017 FI 6 14 45 23 12 0 0 35 20 167
2017 FI-01 5 7 51 18 18 0 0 36 12 55
2017 FI-02 4 14 45 29 7 0 0 36 19 69
2017 FI-03 4 25 36 16 20 0 0 36 29 25
2017 FI-04 21 14 35 29 0 0 0 29 35 14
2014 FI 9 26 44 14 7 0 1 21 35 192
2014 FI-01 3 26 45 11 15 0 0 26 29 62
2014 FI-02 10 21 50 14 4 0 1 18 31 84
2014 FI-03 21 29 25 18 7 0 0 25 50 28
2014 FI-04 13 44 31 13 0 0 0 13 56 16

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 10 20 33 28 6 1 1 35 31 207
2020 FI-01 12 22 26 29 8 0 3 38 35 65
2020 FI-02 6 18 40 29 6 1 0 35 24 87
2020 FI-03 9 21 36 24 9 0 0 33 30 33
2020 FI-04 19 19 31 25 0 0 6 27 40 16
2019 FI 15 24 33 20 4 1 2 25 41 177
2019 FI-01 17 20 27 30 5 0 2 36 37 60
2019 FI-02 14 28 41 13 4 0 0 17 42 76
2019 FI-03 12 28 20 24 4 0 12 32 45 25
2019 FI-04 25 17 42 17 0 0 0 17 42 12
2018 FI 19 30 29 16 5 1 0 21 49 158
2018 FI-01 16 24 29 24 8 0 0 31 39 51
2018 FI-02 20 30 31 13 5 2 0 17 51 64
2018 FI-03 21 47 26 5 0 0 0 5 68 19
2018 FI-04 23 38 23 15 0 0 0 15 62 13
2017 FI 17 27 33 16 7 0 0 23 44 167
2017 FI-01 14 14 40 22 9 0 0 31 29 55
2017 FI-02 13 33 30 17 6 0 0 23 46 69
2017 FI-03 29 24 36 4 8 0 0 12 52 25
2017 FI-04 21 43 21 7 7 0 0 14 65 14
2014 FI 30 30 29 6 4 2 0 11 60 192
2014 FI-01 21 40 23 5 10 2 0 15 62 62
2014 FI-02 27 23 38 10 0 2 0 10 51 84
2014 FI-03 47 29 18 0 7 0 0 7 75 28
2014 FI-04 44 31 25 0 0 0 0 0 75 16

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 12 14 33 27 9 3 1 37 28 207
2020 FI-01 15 15 32 28 8 2 0 36 31 65
2020 FI-02 11 13 32 29 13 2 0 42 25 87
2020 FI-03 6 15 39 24 6 6 3 33 23 33
2020 FI-04 13 19 38 25 0 0 6 27 33 16
2019 FI 15 26 32 20 5 2 2 25 42 176
2019 FI-01 17 27 33 18 3 2 0 22 44 60
2019 FI-02 17 20 35 19 8 0 1 27 38 75
2019 FI-03 12 28 16 32 0 4 8 36 45 25
2019 FI-04 0 42 42 17 0 0 0 17 42 12
2018 FI 21 25 33 14 7 0 0 21 46 160
2018 FI-01 15 23 31 21 10 0 0 31 38 52
2018 FI-02 19 30 34 11 6 0 0 17 48 64
2018 FI-03 32 21 42 5 0 0 0 5 53 19
2018 FI-04 36 29 21 14 0 0 0 14 64 14
2017 FI 17 28 28 17 8 0 2 25 46 167
2017 FI-01 12 16 34 25 9 0 4 35 30 55
2017 FI-02 17 36 25 13 6 0 3 19 55 69
2017 FI-03 21 28 28 16 8 0 0 24 48 25
2017 FI-04 14 36 28 7 14 0 0 21 50 14
2014 FI 18 31 30 14 6 1 1 20 50 191
2014 FI-01 20 23 33 13 12 0 0 25 43 61
2014 FI-02 18 31 29 17 4 1 1 21 50 84
2014 FI-03 25 47 11 14 4 0 0 18 71 28
2014 FI-04 6 38 56 0 0 0 0 0 44 16

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 10 19 34 25 8 2 1 34 30 206
2020 FI-01 9 18 38 23 6 0 5 31 29 65
2020 FI-02 9 16 34 28 10 2 0 39 26 87
2020 FI-03 9 31 25 22 9 3 0 32 42 32
2020 FI-04 19 25 25 31 0 0 0 31 44 16
2019 FI 10 25 38 18 6 1 2 25 35 177
2019 FI-01 12 23 40 22 2 0 2 24 36 60
2019 FI-02 11 26 36 18 8 1 0 27 37 76
2019 FI-03 8 16 44 16 8 0 8 26 26 25
2019 FI-04 0 42 42 8 8 0 0 17 42 12
2018 FI 15 26 38 15 3 2 1 19 42 158
2018 FI-01 17 19 40 15 6 2 0 22 37 52
2018 FI-02 13 29 41 14 3 0 0 17 41 63
2018 FI-03 16 21 42 16 0 5 0 17 39 19
2018 FI-04 14 50 14 21 0 0 0 21 64 14
2017 FI 11 25 46 9 8 0 1 17 36 167
2017 FI-01 5 28 45 14 7 0 0 22 33 55
2017 FI-02 14 20 48 10 6 0 1 16 35 69
2017 FI-03 4 32 44 4 16 0 0 20 36 25
2017 FI-04 14 28 50 0 7 0 0 7 43 14
2014 FI 12 37 33 11 5 1 1 16 50 192
2014 FI-01 11 42 24 11 7 3 2 19 56 62
2014 FI-02 11 29 43 14 4 0 0 18 39 84
2014 FI-03 18 43 25 7 4 0 4 11 63 28
2014 FI-04 13 50 31 0 6 0 0 6 63 16

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 8 19 38 24 10 1 0 34 28 207
2020 FI-01 8 15 38 20 17 0 2 38 23 65
2020 FI-02 6 16 43 25 9 1 0 35 22 87
2020 FI-03 6 36 30 24 3 0 0 27 42 33
2020 FI-04 25 25 19 31 0 0 0 31 50 16
2019 FI 10 27 36 19 6 1 2 25 38 177
2019 FI-01 10 20 43 20 5 0 2 25 31 60
2019 FI-02 9 32 33 18 7 1 0 25 41 76
2019 FI-03 8 40 28 12 4 0 8 17 52 25
2019 FI-04 25 8 42 8 17 0 0 25 33 12

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 12 42 21 14 7 3 0 56 22 207
2020 FI-01 17 45 18 14 5 2 0 63 19 65
2020 FI-02 10 43 23 15 7 2 0 54 22 87
2020 FI-03 12 39 24 12 6 3 3 55 19 33
2020 FI-04 0 38 25 19 13 6 0 40 33 16
2019 FI 11 35 26 20 6 3 0 47 26 176
2019 FI-01 13 40 25 18 3 0 0 53 22 60
2019 FI-02 12 32 27 24 5 0 0 44 29 75
2019 FI-03 8 24 28 12 12 16 0 38 29 25
2019 FI-04 0 58 25 17 0 0 0 58 17 12

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 46 34 7 7 3 1 1 82 10 206
2020 FI-01 33 52 5 8 3 0 0 84 11 64
2020 FI-02 48 26 10 10 2 2 0 76 13 87
2020 FI-03 58 24 9 3 0 3 3 87 3 33
2020 FI-04 81 19 0 0 0 0 0 100 0 16
2019 FI 47 36 6 6 3 1 1 84 9 176
2019 FI-01 50 40 0 7 3 0 0 90 10 60
2019 FI-02 45 36 9 5 3 1 1 82 8 76
2019 FI-03 50 25 13 8 4 0 0 75 13 24
2019 FI-04 50 42 0 8 0 0 0 92 8 12
2018 FI 43 36 9 9 3 0 0 80 12 161
2018 FI-01 47 36 2 11 4 0 0 83 15 53
2018 FI-02 39 33 16 9 3 0 0 72 13 64
2018 FI-03 37 47 11 0 5 0 0 84 5 19
2018 FI-04 50 36 7 7 0 0 0 86 7 14
2017 FI 41 34 13 7 5 0 0 75 13 166
2017 FI-01 49 27 9 9 5 0 0 76 15 54
2017 FI-02 30 39 17 4 9 0 0 70 13 69
2017 FI-03 48 41 12 0 0 0 0 88 0 25
2017 FI-04 51 28 0 21 0 0 0 79 21 14
2014 FI 38 35 11 9 6 0 0 73 16 192
2014 FI-01 37 35 8 14 5 0 0 73 19 62
2014 FI-02 36 31 14 10 10 0 0 67 19 84
2014 FI-03 36 50 7 4 4 0 0 86 7 28
2014 FI-04 63 25 13 0 0 0 0 88 0 16

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 48 38 8 4 1 0 0 87 5 205
2020 FI-01 45 42 8 3 3 0 0 86 6 65
2020 FI-02 45 39 9 5 1 1 0 85 6 87
2020 FI-03 53 34 6 6 0 0 0 88 6 32
2020 FI-04 87 13 0 0 0 0 0 100 0 15
2019 FI 46 40 7 6 1 0 1 86 7 177
2019 FI-01 52 40 5 2 2 0 0 92 3 60
2019 FI-02 41 39 8 11 0 0 1 81 11 76
2019 FI-03 56 24 12 8 0 0 0 80 8 25
2019 FI-04 42 58 0 0 0 0 0 100 0 12
2018 FI 43 43 9 2 3 0 0 86 4 159
2018 FI-01 43 49 4 2 2 0 0 92 4 53
2018 FI-02 44 35 16 3 2 0 0 79 5 62
2018 FI-03 32 63 5 0 0 0 0 95 0 19
2018 FI-04 57 29 7 0 7 0 0 86 7 14
2017 FI 36 41 12 8 4 0 0 77 11 167
2017 FI-01 46 31 11 7 5 0 0 77 12 55
2017 FI-02 22 51 13 12 3 0 0 72 14 69
2017 FI-03 52 37 4 4 4 0 0 88 8 25
2017 FI-04 35 43 21 0 0 0 0 79 0 14
2014 FI 36 45 9 7 2 1 0 82 9 192
2014 FI-01 40 42 8 10 0 0 0 82 10 62
2014 FI-02 32 45 12 5 5 1 0 78 10 84
2014 FI-03 25 61 11 4 0 0 0 86 4 28
2014 FI-04 50 38 0 13 0 0 0 88 13 16

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 40 43 11 4 1 0 0 84 5 205
2020 FI-01 37 46 11 3 3 0 0 83 6 65
2020 FI-02 36 45 14 5 0 1 0 81 5 87
2020 FI-03 55 32 10 0 3 0 0 87 3 31
2020 FI-04 50 44 0 6 0 0 0 94 6 16
2019 FI 37 46 9 5 2 1 1 85 6 177
2019 FI-01 38 47 8 5 2 0 0 85 7 60
2019 FI-02 29 54 9 3 3 1 1 85 5 76
2019 FI-03 48 28 12 12 0 0 0 76 12 25
2019 FI-04 58 33 8 0 0 0 0 92 0 12
2018 FI 37 46 11 4 1 0 0 83 6 161
2018 FI-01 40 40 13 8 0 0 0 79 8 53
2018 FI-02 34 48 13 3 2 0 0 83 5 64
2018 FI-03 26 63 5 5 0 0 0 89 5 19
2018 FI-04 71 21 7 0 0 0 0 93 0 14

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 26 47 17 7 3 0 0 74 10 205
2020 FI-01 28 52 11 6 3 0 0 80 9 65
2020 FI-02 28 36 25 8 2 0 0 65 11 85
2020 FI-03 24 52 12 6 3 3 0 78 9 33
2020 FI-04 25 63 6 0 6 0 0 88 6 16
2019 FI 25 56 11 5 2 1 0 82 6 174
2019 FI-01 25 59 10 3 0 2 0 86 3 59
2019 FI-02 27 51 12 7 4 0 0 77 11 75
2019 FI-03 33 42 21 4 0 0 0 75 4 24
2019 FI-04 8 92 0 0 0 0 0 100 0 12
2018 FI 35 42 14 4 4 2 0 78 8 159
2018 FI-01 40 40 15 4 2 0 0 79 6 53
2018 FI-02 32 40 17 3 3 5 0 75 7 63
2018 FI-03 26 53 11 5 5 0 0 79 11 19
2018 FI-04 46 31 15 8 0 0 0 77 8 13
2017 FI 26 53 11 7 2 2 0 80 9 167
2017 FI-01 28 48 7 12 4 0 0 77 16 55
2017 FI-02 22 52 16 4 3 3 0 76 7 69
2017 FI-03 24 72 0 0 0 4 0 100 0 25
2017 FI-04 29 49 14 7 0 0 0 79 7 14
2014 FI 31 46 14 4 3 1 1 79 7 192
2014 FI-01 40 40 11 5 3 0 0 81 8 62
2014 FI-02 24 51 13 5 4 1 2 78 9 84
2014 FI-03 32 43 18 4 4 0 0 75 7 28
2014 FI-04 31 50 19 0 0 0 0 81 0 16

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 33 40 15 8 2 2 0 75 10 206
2020 FI-01 31 52 9 3 2 3 0 85 5 64
2020 FI-02 40 29 17 10 2 1 0 70 13 87
2020 FI-03 27 48 12 9 3 0 0 76 12 33
2020 FI-04 25 31 25 6 0 13 0 64 7 16
2019 FI 35 42 11 6 1 5 0 81 7 176
2019 FI-01 42 41 14 0 0 3 0 86 0 59
2019 FI-02 36 34 12 9 3 7 0 75 13 76
2019 FI-03 28 52 8 8 0 4 0 83 8 25
2019 FI-04 25 67 8 0 0 0 0 92 0 12
2018 FI 33 45 13 3 3 3 0 81 6 159
2018 FI-01 38 46 10 0 4 2 0 86 4 52
2018 FI-02 33 40 13 6 2 6 0 78 8 63
2018 FI-03 21 68 5 0 5 0 0 89 5 19
2018 FI-04 29 43 29 0 0 0 0 71 0 14
2017 FI 36 44 10 5 2 2 1 83 7 166
2017 FI-01 42 43 6 4 4 2 0 87 7 55
2017 FI-02 31 44 12 7 1 3 1 78 9 68
2017 FI-03 36 48 9 4 0 4 0 87 4 25
2017 FI-04 36 42 21 0 0 0 0 79 0 14
2014 FI 34 47 10 3 3 2 1 84 6 192
2014 FI-01 35 52 8 2 2 0 2 89 3 62
2014 FI-02 32 48 10 4 5 1 1 82 9 84
2014 FI-03 39 39 14 4 4 0 0 79 7 28
2014 FI-04 31 44 13 0 0 13 0 86 0 16

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 42 38 14 4 2 0 0 80 6 205
2020 FI-01 49 37 9 3 2 0 0 86 5 65
2020 FI-02 42 35 16 6 1 0 0 77 7 86
2020 FI-03 38 44 16 0 3 0 0 81 3 32
2020 FI-04 38 44 13 6 0 0 0 81 6 16
2019 FI 41 44 9 6 1 0 0 85 6 176
2019 FI-01 48 38 8 5 0 0 0 87 5 60
2019 FI-02 34 51 8 5 1 0 0 86 7 76
2019 FI-03 38 42 13 8 0 0 0 79 8 24
2019 FI-04 58 25 8 8 0 0 0 83 8 12
2018 FI 41 42 11 3 3 0 0 83 6 160
2018 FI-01 49 34 11 2 4 0 0 83 6 53
2018 FI-02 37 46 13 3 2 0 0 83 5 63
2018 FI-03 37 53 5 0 5 0 0 89 5 19
2018 FI-04 43 36 7 14 0 0 0 79 14 14
2017 FI 34 44 11 7 3 0 0 79 10 166
2017 FI-01 42 42 5 7 4 0 0 84 11 54
2017 FI-02 25 46 20 6 3 0 0 71 9 69
2017 FI-03 32 60 4 0 4 0 0 92 4 25
2017 FI-04 50 21 7 21 0 0 0 72 21 14
2014 FI 34 46 12 4 4 0 0 81 7 192
2014 FI-01 37 40 15 5 3 0 0 77 8 62
2014 FI-02 33 48 11 4 5 0 0 81 8 84
2014 FI-03 36 50 14 0 0 0 0 86 0 28
2014 FI-04 31 50 6 6 6 0 0 81 13 16

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 40 31 15 4 1 6 2 78 6 205
2020 FI-01 30 39 17 5 0 6 3 76 5 64
2020 FI-02 43 30 14 5 2 5 1 78 7 86
2020 FI-03 42 30 15 0 3 9 0 80 3 33
2020 FI-04 69 13 13 0 0 6 0 87 0 16

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 33 38 16 7 1 4 0 74 9 207
2020 FI-01 31 48 14 3 2 3 0 81 5 65
2020 FI-02 40 29 17 10 1 2 0 71 12 87
2020 FI-03 27 45 15 3 3 6 0 77 6 33
2020 FI-04 19 38 19 13 0 13 0 64 14 16

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 34 43 13 4 4 1 1 79 8 206
2020 FI-01 38 43 14 2 2 0 2 83 3 65
2020 FI-02 33 44 10 5 6 0 2 79 11 87
2020 FI-03 33 36 15 6 3 6 0 74 10 33
2020 FI-04 27 53 7 7 7 0 0 80 13 15

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 24 34 16 14 4 4 3 63 19 207
2020 FI-01 25 31 23 12 5 2 3 58 18 65
2020 FI-02 21 33 17 16 6 5 2 58 23 87
2020 FI-03 36 33 6 15 0 6 3 77 17 33
2020 FI-04 25 50 6 0 0 13 6 92 0 16
2019 FI 29 40 13 6 4 3 5 75 11 176
2019 FI-01 30 47 8 3 5 5 2 82 9 60
2019 FI-02 27 37 19 11 0 1 5 69 11 75
2019 FI-03 28 24 8 4 16 8 12 65 25 25
2019 FI-04 33 50 17 0 0 0 0 83 0 12
2018 FI 19 40 16 11 5 6 3 64 18 159
2018 FI-01 23 42 10 12 6 4 4 71 19 52
2018 FI-02 21 32 19 16 5 6 2 57 22 63
2018 FI-03 16 37 26 5 0 16 0 63 6 19
2018 FI-04 7 57 7 7 7 7 7 75 17 14
2017 FI 22 33 17 13 5 5 5 61 20 166
2017 FI-01 27 38 13 13 4 4 2 69 18 54
2017 FI-02 16 30 19 14 10 4 6 52 27 69
2017 FI-03 20 36 16 5 0 12 12 73 6 25
2017 FI-04 29 35 21 14 0 0 0 65 14 14
2014 FI 22 36 16 13 7 2 4 62 21 192
2014 FI-01 27 34 6 14 8 5 5 68 25 62
2014 FI-02 18 37 20 10 11 1 4 57 21 84
2014 FI-03 18 43 29 11 0 0 0 61 11 28
2014 FI-04 38 25 13 19 0 0 6 67 20 16

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 25 48 13 5 3 3 2 78 9 207
2020 FI-01 26 45 14 6 3 5 2 75 10 65
2020 FI-02 26 47 10 6 5 2 3 78 11 87
2020 FI-03 27 52 18 0 0 3 0 81 0 33
2020 FI-04 19 63 13 6 0 0 0 81 6 16
2019 FI 29 45 12 8 3 2 0 75 12 177
2019 FI-01 30 43 18 5 3 0 0 73 8 60
2019 FI-02 29 43 9 12 5 1 0 73 17 76
2019 FI-03 28 44 12 8 0 8 0 78 9 25
2019 FI-04 25 67 8 0 0 0 0 92 0 12
2018 FI 24 50 14 8 3 1 0 75 11 160
2018 FI-01 21 62 9 6 2 0 0 83 8 53
2018 FI-02 24 44 17 10 3 2 0 69 13 63
2018 FI-03 26 53 5 16 0 0 0 79 16 19
2018 FI-04 36 43 14 0 7 0 0 79 7 14
2017 FI 27 44 10 13 4 2 1 73 17 167
2017 FI-01 34 40 6 12 5 2 0 76 18 55
2017 FI-02 19 49 9 19 1 1 1 70 21 69
2017 FI-03 20 60 12 4 0 4 0 83 4 25
2017 FI-04 50 14 21 7 7 0 0 65 14 14
2014 FI 29 44 10 8 5 2 3 76 13 192
2014 FI-01 24 52 10 11 2 0 2 77 13 62
2014 FI-02 31 36 13 7 7 4 2 71 15 84
2014 FI-03 25 57 4 4 7 0 4 85 11 28
2014 FI-04 50 31 6 6 0 0 6 87 7 16

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 28 42 18 6 4 2 0 71 10 206
2020 FI-01 29 43 17 8 3 0 0 72 11 65
2020 FI-02 26 44 20 3 6 1 0 71 9 87
2020 FI-03 30 39 24 0 3 3 0 72 3 33
2020 FI-04 33 40 13 7 0 7 0 79 7 15
2019 FI 24 49 14 9 2 1 0 74 11 176
2019 FI-01 28 52 13 5 2 0 0 80 7 60
2019 FI-02 25 43 15 12 4 1 0 69 16 75
2019 FI-03 16 56 20 8 0 0 0 72 8 25
2019 FI-04 25 58 8 8 0 0 0 83 8 12
2018 FI 27 42 15 8 6 2 0 71 14 159
2018 FI-01 42 31 17 2 6 2 0 75 8 52
2018 FI-02 16 51 13 13 5 3 0 69 18 63
2018 FI-03 21 47 21 5 5 0 0 68 11 19
2018 FI-04 29 50 0 14 7 0 0 79 21 14

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 17 25 22 11 11 12 3 49 25 207
2020 FI-01 15 23 25 9 9 15 3 47 23 65
2020 FI-02 18 26 23 9 13 8 2 50 24 87
2020 FI-03 21 27 18 12 3 15 3 59 19 33
2020 FI-04 13 25 25 19 6 6 6 43 29 16
2019 FI 15 24 24 14 8 11 3 46 26 177
2019 FI-01 12 25 32 15 2 12 3 43 20 60
2019 FI-02 20 22 22 17 11 7 1 46 30 76
2019 FI-03 8 20 20 8 8 28 8 44 25 25
2019 FI-04 17 42 17 8 8 8 0 64 18 12
2018 FI 13 20 21 16 14 14 1 39 36 159
2018 FI-01 13 27 23 13 12 12 0 46 28 52
2018 FI-02 10 16 24 17 14 16 3 31 39 63
2018 FI-03 11 16 16 21 26 11 0 29 53 19
2018 FI-04 14 29 7 21 14 14 0 50 42 14
2017 FI 12 26 25 15 12 10 0 42 31 167
2017 FI-01 11 33 20 15 14 7 0 47 31 55
2017 FI-02 12 17 29 19 13 10 0 32 36 69
2017 FI-03 0 40 20 13 4 24 0 52 22 25
2017 FI-04 43 14 21 7 14 0 0 57 21 14
2014 FI 9 23 20 19 17 9 2 36 41 192
2014 FI-01 7 23 18 26 16 10 2 33 47 62
2014 FI-02 8 23 25 17 18 7 2 34 38 84
2014 FI-03 14 29 14 14 14 14 0 50 33 28
2014 FI-04 13 25 13 13 19 13 6 46 38 16

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 25 56 4 14 2 0 0 81 15 207
2020 FI-01 25 63 3 8 2 0 0 88 9 65
2020 FI-02 25 51 2 20 2 0 0 76 22 87
2020 FI-03 24 61 9 6 0 0 0 85 6 33
2020 FI-04 19 50 6 19 6 0 0 69 25 16

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 31 43 12 11 2 0 0 75 14 206
2020 FI-01 32 45 12 9 2 0 0 77 11 65
2020 FI-02 31 42 9 14 3 0 0 73 17 86
2020 FI-03 33 45 9 9 0 0 3 81 9 33
2020 FI-04 13 44 25 13 6 0 0 56 19 16
2019 FI 37 48 3 8 5 0 0 85 12 177
2019 FI-01 35 45 8 7 5 0 0 80 12 60
2019 FI-02 38 50 0 7 5 0 0 88 12 76
2019 FI-03 32 52 0 16 0 0 0 84 16 25
2019 FI-04 50 33 0 8 8 0 0 83 17 12
2017 FI 40 42 5 7 5 0 1 82 13 167
2017 FI-01 42 42 7 4 5 0 0 84 9 55
2017 FI-02 42 39 6 9 3 0 1 82 12 69
2017 FI-03 28 56 4 8 4 0 0 84 12 25
2017 FI-04 36 28 0 14 21 0 0 65 35 14
2014 FI 42 36 5 9 7 0 0 79 17 192
2014 FI-01 35 47 5 8 5 0 0 82 13 62
2014 FI-02 46 33 1 8 11 0 0 80 19 84
2014 FI-03 50 29 11 7 4 0 0 79 11 28
2014 FI-04 38 25 6 25 6 0 0 63 31 16

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 37 43 10 8 2 0 0 80 10 204
2020 FI-01 34 48 9 6 2 0 0 83 8 64
2020 FI-02 43 38 7 8 3 0 0 81 12 86
2020 FI-03 27 42 21 9 0 0 0 70 9 33
2020 FI-04 33 40 13 13 0 0 0 73 13 15
2019 FI 40 40 9 9 1 1 1 81 10 176
2019 FI-01 42 42 10 5 0 0 0 85 5 59
2019 FI-02 37 42 9 9 3 0 0 79 12 76
2019 FI-03 40 32 8 12 0 4 4 78 13 25
2019 FI-04 58 33 0 8 0 0 0 92 8 12
2017 FI 38 44 11 5 2 0 0 81 7 165
2017 FI-01 34 50 9 4 4 0 0 84 7 54
2017 FI-02 33 48 13 4 1 0 0 81 6 69
2017 FI-03 52 37 8 4 0 0 0 88 4 25
2017 FI-04 47 15 23 8 8 0 0 62 15 13
2014 FI 40 40 11 7 3 0 0 79 10 192
2014 FI-01 39 42 10 10 0 0 0 81 10 62
2014 FI-02 37 42 12 5 5 0 0 79 10 84
2014 FI-03 43 32 11 11 4 0 0 75 14 28
2014 FI-04 50 31 13 6 0 0 0 81 6 16

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 73 24 1 0 1 0 0 98 2 202
2020 FI-01 75 23 0 0 2 0 0 98 2 64
2020 FI-02 69 25 2 1 1 0 1 95 2 85
2020 FI-03 68 32 0 0 0 0 0 100 0 31
2020 FI-04 81 13 0 0 0 6 0 100 0 16
2017 FI 64 29 2 0 2 1 2 96 2 165
2017 FI-01 80 15 4 0 0 0 2 96 0 54
2017 FI-02 56 37 0 0 3 1 3 97 3 68
2017 FI-03 59 37 0 0 4 0 0 96 4 25
2017 FI-04 57 28 14 0 0 0 0 86 0 14
2014 FI 73 21 4 1 0 0 1 95 1 191
2014 FI-01 76 23 0 2 0 0 0 98 2 62
2014 FI-02 77 14 5 1 0 0 2 94 1 83
2014 FI-03 68 32 0 0 0 0 0 100 0 28
2014 FI-04 63 19 19 0 0 0 0 81 0 16

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 38 23 12 5 4 13 5 74 11 207
2020 FI-01 35 18 11 8 3 22 3 71 14 65
2020 FI-02 37 24 13 5 5 9 8 74 11 87
2020 FI-03 52 18 18 6 0 6 0 74 6 33
2020 FI-04 38 31 6 0 13 6 6 79 14 16
2019 FI 41 22 12 6 5 11 3 73 13 177
2019 FI-01 48 18 8 12 5 8 0 73 18 60
2019 FI-02 30 21 17 4 5 17 5 66 12 76
2019 FI-03 60 20 8 4 4 0 4 83 8 25
2019 FI-04 25 50 17 0 0 8 0 82 0 12

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 12 88 206
2020 FI-01 8 92 65
2020 FI-02 15 85 87
2019 FI 8 92 177
2019 FI-02 11 89 76
2018 FI 14 86 161
2018 FI-01 11 89 53
2018 FI-02 13 88 64

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 42 58 24
2020 FI-02 54 46 13
2018 FI 23 77 22

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 58 42 24
2020 FI-02 54 46 13

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 24
2020 FI-02 0 100 13
2018 FI 0 100 22

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 14

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 24
2020 FI-02 0 100 13

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 33 67 24
2019 FI 36 64 14
2018 FI 36 64 22

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 33 67 24
2018 FI 45 55 22

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 29 71 24
2019 FI 57 43 14
2018 FI 45 55 22

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 46 54 24
2020 FI-02 54 46 13
2019 FI 36 64 14
2018 FI 41 59 22

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 29 71 24
2018 FI 45 55 22

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 50 50 24
2020 FI-02 62 38 13
2019 FI 43 57 14
2018 FI 45 55 22

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 50 50 24
2020 FI-02 46 54 13
2019 FI 36 64 14
2018 FI 32 68 22

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 24
2020 FI-02 0 100 13
2019 FI 0 100 14
2018 FI 0 100 22

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 24
2020 FI-02 0 100 13

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 46 54 24
2020 FI-02 54 46 13
2019 FI 64 36 14
2018 FI 50 50 22

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 67 33 24
2019 FI 36 64 14
2018 FI 59 41 22

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 29 71 24
2020 FI-02 46 54 13

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 32 68 22

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 14

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 14
2018 FI 0 100 22

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 24
2020 FI-02 0 100 13
2019 FI 0 100 14

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 22

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 21 79 24
2019 FI 50 50 14
2018 FI 27 73 22

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 14
2018 FI 0 100 22

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 14

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 14

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 14

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 23 77 22

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 22

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 32 68 22

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 57 43 14
2018 FI 68 32 22

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 14
2018 FI 0 100 22

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 73 27 22

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 14

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 14 18 18 7 4 31 8 53 18 207
2020 FI-01 12 23 18 6 2 31 8 58 13 65
2020 FI-02 16 15 17 8 7 29 8 49 24 87
2020 FI-03 15 21 18 6 3 27 9 57 14 33
2020 FI-04 13 19 13 0 6 50 0 63 13 16
2019 FI 16 18 23 7 6 24 7 49 19 177
2019 FI-01 20 15 32 3 3 20 7 48 9 60
2019 FI-02 12 26 17 8 11 22 4 52 25 76
2019 FI-03 12 8 20 12 4 36 8 36 29 25
2019 FI-04 25 8 17 8 0 25 17 57 14 12
2018 FI 6 23 22 12 9 22 5 40 30 161
2018 FI-01 6 26 28 4 9 23 4 44 18 53
2018 FI-02 3 22 19 17 11 22 6 35 39 64
2018 FI-03 5 11 16 11 5 42 11 33 33 19
2018 FI-04 14 43 7 29 0 7 0 62 31 14
2017 FI 10 20 21 11 5 21 11 44 25 167
2017 FI-01 9 19 26 11 6 16 15 40 23 55
2017 FI-02 10 17 23 12 9 22 7 39 29 69
2017 FI-03 4 40 9 8 0 28 12 72 13 25
2017 FI-04 22 7 14 14 0 35 7 51 25 14
2014 FI 8 21 23 9 9 24 6 41 26 192
2014 FI-01 13 23 26 11 5 18 5 46 21 62
2014 FI-02 4 18 29 10 10 26 5 31 28 84
2014 FI-03 11 32 4 4 7 29 14 75 19 28
2014 FI-04 6 13 25 13 13 31 0 27 36 16

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 29 36 19 6 2 7 0 70 9 207
2020 FI-01 31 46 14 6 2 2 0 78 8 65
2020 FI-02 31 30 23 7 3 6 0 65 11 87
2020 FI-03 24 39 21 3 3 9 0 70 7 33
2020 FI-04 25 31 13 6 0 25 0 75 8 16
2019 FI 28 39 19 5 5 3 0 70 10 176
2019 FI-01 34 34 27 3 0 2 0 69 3 59
2019 FI-02 22 39 18 4 11 5 0 65 15 76
2019 FI-03 24 44 16 12 0 4 0 71 13 25
2019 FI-04 50 42 0 8 0 0 0 92 8 12
2018 FI 20 39 18 12 6 2 2 62 19 161
2018 FI-01 25 42 13 9 6 4 2 70 16 53
2018 FI-02 16 39 23 11 6 2 3 57 18 64
2018 FI-03 16 47 11 16 5 5 0 67 22 19
2018 FI-04 29 36 14 14 7 0 0 64 21 14
2017 FI 22 40 17 7 8 4 1 65 16 167
2017 FI-01 27 42 15 4 11 2 0 70 15 55
2017 FI-02 17 36 25 7 10 3 1 56 18 69
2017 FI-03 20 48 9 12 0 12 0 77 14 25
2017 FI-04 29 42 14 14 0 0 0 72 14 14
2014 FI 15 41 17 9 5 12 1 64 17 192
2014 FI-01 19 40 18 13 3 5 2 64 17 62
2014 FI-02 12 39 18 10 5 17 0 61 17 84
2014 FI-03 14 57 7 0 7 11 4 83 8 28
2014 FI-04 13 25 31 13 0 19 0 46 15 16

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 4 96 206
2020 FI-04 0 100 16
2019 FI 6 94 177
2019 FI-02 8 92 76
2019 FI-04 0 100 12
2018 FI 7 93 161
2018 FI-01 9 91 53

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 10

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 10
2018 FI 0 100 11

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 10
2018 FI 0 100 11

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 10
2018 FI 0 100 11

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 10

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 45 55 11

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 45 55 11

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 11

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 45 55 11

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 11

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 10
2018 FI 0 100 11

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 10

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 10
2018 FI 0 100 11

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 10
2018 FI 0 100 11

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 11

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 10

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 10
2018 FI 0 100 11

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 13 22 17 5 2 33 7 59 13 206
2020 FI-01 8 27 19 2 2 36 8 61 6 64
2020 FI-02 17 17 16 7 3 32 7 57 17 87
2020 FI-03 15 33 9 9 3 21 9 70 17 33
2020 FI-04 13 13 19 0 0 56 0 57 0 16
2019 FI 14 19 22 6 2 29 8 53 13 175
2019 FI-01 19 19 31 2 0 27 3 54 2 59
2019 FI-02 8 24 17 12 3 28 9 50 23 76
2019 FI-03 13 17 17 4 4 42 4 54 15 24
2019 FI-04 33 8 17 0 0 17 25 71 0 12
2018 FI 8 21 24 8 5 30 4 44 19 160
2018 FI-01 8 26 30 2 6 25 4 47 11 53
2018 FI-02 6 17 29 5 5 32 6 38 15 63
2018 FI-03 5 5 5 16 5 58 5 29 57 19
2018 FI-04 14 36 7 21 0 21 0 64 27 14
2017 FI 14 19 18 7 3 32 7 54 17 167
2017 FI-01 16 23 20 11 4 20 5 53 19 55
2017 FI-02 13 16 20 7 3 36 4 49 17 69
2017 FI-03 8 28 4 4 0 40 17 82 9 25
2017 FI-04 14 7 14 0 7 57 0 50 17 14
2014 FI 9 21 18 5 4 35 7 53 16 192
2014 FI-01 15 16 26 8 5 24 6 44 19 62
2014 FI-02 4 25 19 5 2 40 5 52 13 84
2014 FI-03 11 32 4 0 7 29 18 80 13 28
2014 FI-04 19 6 13 6 6 50 0 50 25 16

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 30 35 19 3 3 9 0 72 7 206
2020 FI-01 30 44 20 0 3 3 0 76 3 64
2020 FI-02 32 29 18 6 3 11 0 69 10 87
2020 FI-03 30 36 21 6 3 3 0 69 9 33
2020 FI-04 25 38 6 0 0 31 0 91 0 16
2019 FI 27 44 15 5 2 5 2 76 7 176
2019 FI-01 33 43 18 2 0 3 0 79 2 60
2019 FI-02 20 43 15 11 4 5 3 68 16 75
2019 FI-03 24 44 20 0 0 12 0 77 0 25
2019 FI-04 50 42 0 0 0 0 8 100 0 12
2018 FI 23 37 23 5 5 6 1 64 11 161
2018 FI-01 26 45 11 2 6 8 2 79 8 53
2018 FI-02 17 33 34 3 5 6 2 54 8 64
2018 FI-03 21 42 21 11 5 0 0 63 16 19
2018 FI-04 36 29 14 14 0 7 0 69 15 14
2017 FI 27 40 14 5 3 11 0 75 9 167
2017 FI-01 29 40 7 7 4 13 0 79 12 55
2017 FI-02 23 38 20 6 3 10 0 68 10 69
2017 FI-03 24 60 4 0 0 12 0 95 0 25
2017 FI-04 36 28 21 0 7 7 0 69 8 14
2014 FI 19 39 18 5 4 13 3 69 10 192
2014 FI-01 21 35 21 2 6 11 3 66 9 62
2014 FI-02 18 37 21 7 4 11 2 63 12 84
2014 FI-03 14 57 7 0 4 14 4 87 4 28
2014 FI-04 25 38 6 13 0 19 0 77 15 16

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 9 91 207
2020 FI-01 8 92 65
2020 FI-02 8 92 87
2020 FI-03 15 85 33
2020 FI-04 13 88 16

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 12 88 203
2020 FI-01 8 92 63
2020 FI-02 15 85 86
2020 FI-03 9 91 33
2020 FI-04 13 87 15
2019 FI 13 87 177
2019 FI-01 12 88 60
2019 FI-02 14 86 76
2019 FI-03 16 84 25
2019 FI-04 8 92 12
2017 FI 12 88 167
2017 FI-01 13 87 55
2017 FI-02 13 87 69
2014 FI 12 88 192
2014 FI-01 11 89 62
2014 FI-02 14 86 84

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 48 52 25
2020 FI-02 46 54 13

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 96 4 25
2020 FI-02 92 8 13
2019 FI 65 35 23
2019 FI-02 73 27 11
2017 FI 67 33 18
2014 FI 71 29 24
2014 FI-02 67 33 12

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 38 46 8 8 0 0 0 83 8 24
2020 FI-02 42 42 8 8 0 0 0 83 8 12
2019 FI 29 50 0 14 7 0 0 79 21 14
2017 FI 40 43 16 0 0 0 0 84 0 12
2014 FI 29 47 12 6 6 0 0 76 12 17

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 44 33 10 6 3 1 2 80 9 206
2020 FI-01 42 46 8 5 0 0 0 88 5 65
2020 FI-02 47 25 14 6 5 1 2 75 11 87
2020 FI-03 47 25 9 6 3 6 3 79 10 32
2020 FI-04 38 44 6 0 6 0 6 87 7 16
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 23 40 18 9 7 3 0 65 16 207
2020 FI-01 20 45 18 8 5 5 0 68 13 65
2020 FI-02 25 36 17 9 9 3 0 63 19 87
2020 FI-03 21 52 21 3 3 0 0 73 6 33
2020 FI-04 19 31 25 13 6 6 0 53 20 16

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 24 52 10 11 4 0 0 75 15 207
2020 FI-01 26 52 11 6 5 0 0 78 11 65
2020 FI-02 24 53 8 9 6 0 0 77 15 87
2020 FI-03 21 52 9 18 0 0 0 73 18 33
2020 FI-04 13 50 19 13 6 0 0 63 19 16

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 25 48 8 13 5 1 0 74 18 207
2020 FI-01 23 58 8 5 6 0 0 82 11 65
2020 FI-02 28 45 9 11 7 0 0 72 18 87
2020 FI-03 24 39 12 18 3 3 0 66 22 33
2020 FI-04 19 44 0 31 0 6 0 67 33 16

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 19 48 21 7 1 2 1 69 9 205
2020 FI-01 22 49 19 5 0 3 2 75 5 63
2020 FI-02 15 54 20 6 3 1 1 71 9 87
2020 FI-03 18 42 27 9 0 3 0 63 9 33
2020 FI-04 19 38 25 13 0 6 0 60 13 16

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 29 48 13 7 1 1 1 78 8 206
2020 FI-01 25 52 14 8 0 0 2 78 8 65
2020 FI-02 30 45 14 6 3 1 1 76 9 87
2020 FI-03 30 45 15 6 0 3 0 78 6 33
2020 FI-04 33 53 0 7 0 7 0 93 7 15

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 56 27 3 0 0 7 6 95 1 206
2020 FI-01 45 34 3 0 0 12 6 96 0 65
2020 FI-02 60 20 3 1 1 7 7 93 3 86
2020 FI-03 61 36 3 0 0 0 0 97 0 33
2020 FI-04 63 31 0 0 0 0 6 100 0 16

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 43 10 5 2 0 0 82 7 207
2020 FI-01 43 49 5 2 0 0 2 94 2 65
2020 FI-02 33 38 15 7 6 1 0 72 13 87
2020 FI-03 42 42 12 3 0 0 0 85 3 33
2020 FI-04 50 38 6 6 0 0 0 88 6 16

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 44 32 14 7 3 0 0 75 11 206
2020 FI-01 45 34 16 5 0 0 0 80 5 64
2020 FI-02 41 28 14 10 7 0 0 69 17 87
2020 FI-03 52 30 9 6 3 0 0 82 9 33
2020 FI-04 31 44 19 6 0 0 0 75 6 16

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 39 9 8 5 0 0 78 13 207
2020 FI-01 37 35 15 8 5 0 0 72 12 65
2020 FI-02 37 39 8 7 7 1 1 78 14 87
2020 FI-03 42 48 0 6 3 0 0 91 9 33
2020 FI-04 50 25 6 19 0 0 0 75 19 16

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 96 4 116
2020 FI-01 89 11 37
2020 FI-02 97 3 36
2020 FI-03 100 0 26
2020 FI-04 100 0 14

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 14 31 21 19 15 1 0 45 35 111
2020 FI-01 21 30 24 15 6 3 0 53 22 33
2020 FI-02 14 29 14 20 23 0 0 43 43 35
2020 FI-03 4 31 35 15 15 0 0 35 31 26
2020 FI-04 14 36 7 29 14 0 0 50 43 14

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 25 53 12 7 1 1 0 79 9 207
2020 FI-01 28 57 9 5 2 0 0 85 6 65
2020 FI-02 29 46 10 11 2 1 0 76 14 87
2020 FI-03 18 64 18 0 0 0 0 82 0 33
2020 FI-04 6 63 13 6 0 13 0 79 7 16
2019 FI 23 51 14 6 2 3 0 76 9 175
2019 FI-01 25 53 10 8 0 3 0 81 9 60
2019 FI-02 21 48 17 7 5 1 0 70 12 75
2019 FI-03 32 44 16 4 0 4 0 79 4 25
2019 FI-04 9 82 9 0 0 0 0 91 0 11
2018 FI 23 54 16 4 3 2 0 78 6 160
2018 FI-01 21 57 15 2 4 2 0 79 6 53
2018 FI-02 24 54 10 6 3 3 0 80 10 63
2018 FI-03 16 63 21 0 0 0 0 79 0 19
2018 FI-04 29 43 21 7 0 0 0 71 7 14
2017 FI 24 47 16 7 1 3 1 75 9 167
2017 FI-01 22 49 15 7 2 2 4 75 9 55
2017 FI-02 29 43 17 6 0 4 0 76 6 69
2017 FI-03 24 52 13 8 0 4 0 78 8 25
2017 FI-04 14 57 7 14 7 0 0 72 21 14

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 35 31 14 11 6 1 1 67 18 207
2020 FI-01 31 40 20 5 2 2 2 73 6 65
2020 FI-02 41 21 10 17 8 1 1 64 26 87
2020 FI-03 36 33 12 6 12 0 0 70 18 33
2020 FI-04 19 44 19 13 6 0 0 63 19 16

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 37 37 14 6 2 4 1 78 8 207
2020 FI-01 37 38 17 2 0 5 2 80 2 65
2020 FI-02 38 31 14 9 3 3 1 72 13 87
2020 FI-03 39 45 6 6 3 0 0 85 9 33
2020 FI-04 25 50 13 6 0 6 0 80 7 16

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 23 39 20 8 7 2 0 64 15 206
2020 FI-01 22 44 22 6 3 3 0 68 10 64
2020 FI-02 23 33 21 10 10 2 0 58 21 87
2020 FI-03 30 36 24 3 3 3 0 69 6 33
2020 FI-04 13 63 13 6 6 0 0 75 13 16
2019 FI 18 36 25 14 5 2 0 55 20 177
2019 FI-01 20 40 25 7 5 3 0 62 12 60
2019 FI-02 12 32 30 18 7 1 0 44 25 76
2019 FI-03 28 32 16 16 4 4 0 63 21 25
2019 FI-04 25 50 8 17 0 0 0 75 17 12
2018 FI 12 42 22 12 10 1 0 55 23 161
2018 FI-01 21 40 21 11 8 0 0 60 19 53
2018 FI-02 5 45 23 14 11 2 0 51 25 64
2018 FI-03 5 37 37 16 5 0 0 42 21 19
2018 FI-04 21 50 7 7 14 0 0 71 21 14
2017 FI 13 44 16 15 8 4 0 60 24 166
2017 FI-01 15 51 13 9 9 4 0 68 19 55
2017 FI-02 13 38 24 15 6 4 0 54 22 68
2017 FI-03 8 52 8 25 4 4 0 62 30 25
2017 FI-04 15 42 7 21 14 0 0 57 35 14

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 11 49 20 15 3 1 1 61 18 116
2020 FI-01 16 46 22 11 3 3 0 64 14 37
2020 FI-02 8 50 14 25 3 0 0 58 28 36
2020 FI-03 8 46 27 8 8 0 4 56 16 26
2020 FI-04 7 57 21 14 0 0 0 64 14 14
2019 FI 11 48 14 18 1 4 5 65 20 108
2019 FI-01 11 33 19 22 0 11 3 52 26 36
2019 FI-02 17 61 8 11 3 0 0 78 14 36
2019 FI-03 5 38 19 24 0 0 14 50 28 21
2019 FI-04 8 58 8 17 0 0 8 73 18 12

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 21 28 22 10 18 0 1 49 28 207
2020 FI-01 11 29 23 15 20 0 2 41 36 65
2020 FI-02 22 29 23 10 16 0 0 51 26 87
2020 FI-03 27 24 24 3 18 0 3 53 22 33
2020 FI-04 44 31 6 6 13 0 0 75 19 16

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 18 29 24 18 8 1 1 48 27 206
2020 FI-01 17 26 32 18 3 3 0 44 22 65
2020 FI-02 20 28 21 20 13 0 0 47 32 87
2020 FI-03 22 38 19 16 3 0 3 61 19 32
2020 FI-04 6 44 19 13 19 0 0 50 31 16
2019 FI 11 21 27 21 19 1 1 33 40 177
2019 FI-01 10 18 28 23 18 2 0 29 42 60
2019 FI-02 8 18 25 21 28 0 0 26 49 76
2019 FI-03 28 24 28 16 4 0 0 52 20 25
2019 FI-04 8 50 25 8 0 0 8 64 9 12
2018 FI 8 15 23 23 31 0 1 23 54 160
2018 FI-01 9 11 11 26 40 0 2 21 67 53
2018 FI-02 5 14 25 22 33 0 0 19 56 63
2018 FI-03 11 26 47 16 0 0 0 37 16 19
2018 FI-04 7 29 14 7 36 0 7 38 46 14
2017 FI 10 15 17 24 34 0 0 25 58 167
2017 FI-01 12 16 22 26 24 0 0 29 50 55
2017 FI-02 6 13 14 26 41 0 0 19 67 69
2017 FI-03 17 24 16 12 32 0 0 41 44 25
2017 FI-04 7 8 21 28 35 0 0 15 64 14

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 11 29 36 14 10 0 0 40 24 205
2020 FI-01 16 25 31 19 9 0 0 41 28 64
2020 FI-02 13 31 36 10 9 0 0 44 20 86
2020 FI-03 3 39 45 3 9 0 0 42 12 33
2020 FI-04 6 19 31 31 13 0 0 25 44 16
2019 FI 13 28 32 18 8 1 0 41 27 177
2019 FI-01 20 33 17 20 8 2 0 54 29 60
2019 FI-02 7 22 41 24 7 0 0 29 30 76
2019 FI-03 20 28 40 4 8 0 0 48 12 25
2019 FI-04 8 17 50 0 25 0 0 25 25 12
2018 FI 6 22 38 22 12 0 0 28 34 160
2018 FI-01 11 25 36 17 11 0 0 36 28 53
2018 FI-02 3 27 37 22 11 0 0 30 33 63
2018 FI-03 0 21 47 26 5 0 0 21 32 19
2018 FI-04 7 0 21 50 21 0 0 7 71 14
2017 FI 10 22 34 23 10 0 1 33 33 166
2017 FI-01 18 25 33 17 5 0 2 44 23 55
2017 FI-02 6 22 37 25 9 0 1 28 34 68
2017 FI-03 4 28 28 20 21 0 0 32 41 25
2017 FI-04 14 8 35 28 14 0 0 22 43 14

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 17 37 29 11 4 0 1 55 15 207
2020 FI-01 26 29 32 8 2 0 3 57 10 65
2020 FI-02 15 41 28 13 3 0 0 56 16 87
2020 FI-03 12 52 24 6 6 0 0 64 12 33
2020 FI-04 6 25 31 25 13 0 0 31 38 16
2019 FI 18 41 27 10 3 1 1 60 13 176
2019 FI-01 29 44 19 5 2 2 0 74 7 59
2019 FI-02 13 38 33 13 3 0 0 51 16 76
2019 FI-03 20 44 24 8 4 0 0 64 12 25
2019 FI-04 0 33 33 25 8 0 0 33 33 12
2018 FI 8 36 33 16 7 0 0 44 23 160
2018 FI-01 17 40 34 8 2 0 0 57 9 53
2018 FI-02 3 38 38 16 6 0 0 41 22 64
2018 FI-03 5 37 21 32 5 0 0 42 37 19
2018 FI-04 0 23 15 31 31 0 0 23 62 13
2017 FI 13 34 30 13 8 0 1 48 21 167
2017 FI-01 20 46 23 7 2 0 2 67 9 55
2017 FI-02 9 35 35 13 7 0 1 44 21 69
2017 FI-03 12 20 32 20 17 0 0 32 37 25
2017 FI-04 14 15 35 21 14 0 0 29 35 14

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 21 34 24 11 7 0 1 57 19 206
2020 FI-01 17 37 26 12 6 0 2 55 19 65
2020 FI-02 31 33 17 12 7 0 0 64 19 86
2020 FI-03 12 42 30 9 6 0 0 55 15 33
2020 FI-04 13 31 38 6 13 0 0 44 19 16
2019 FI 18 31 27 17 5 1 1 51 22 175
2019 FI-01 20 32 22 17 8 2 0 53 25 60
2019 FI-02 20 35 24 19 3 0 0 55 21 75
2019 FI-03 16 36 32 12 4 0 0 52 16 25
2019 FI-04 9 9 55 18 0 9 0 20 20 11
2018 FI 11 23 34 17 13 1 2 35 31 160
2018 FI-01 15 30 25 19 9 0 2 46 29 53
2018 FI-02 13 20 42 11 11 2 2 34 23 64
2018 FI-03 0 11 47 32 11 0 0 11 42 19
2018 FI-04 0 21 21 14 36 0 7 23 54 14
2017 FI 17 27 24 16 12 1 2 46 29 165
2017 FI-01 22 34 24 11 5 0 4 58 17 55
2017 FI-02 16 28 22 19 10 3 1 46 31 68
2017 FI-03 17 25 25 17 17 0 0 41 34 24
2017 FI-04 7 7 36 21 28 0 0 14 50 14

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 41 27 18 4 4 1 5 72 9 202
2020 FI-01 44 22 19 3 3 2 8 72 7 64
2020 FI-02 48 29 11 4 5 0 4 80 9 83
2020 FI-03 30 39 24 0 6 0 0 70 6 33
2020 FI-04 25 6 44 19 0 0 6 33 20 16
2019 FI 45 28 19 3 2 1 3 75 5 177
2019 FI-01 57 22 10 7 0 2 3 82 7 60
2019 FI-02 42 29 21 1 3 0 4 74 4 76
2019 FI-03 44 28 24 0 4 0 0 72 4 25
2019 FI-04 17 33 33 0 8 0 8 55 9 12
2018 FI 35 32 19 6 3 1 4 70 10 158
2018 FI-01 51 25 13 8 2 0 2 77 10 53
2018 FI-02 34 44 8 6 2 2 5 83 9 62
2018 FI-03 11 44 39 0 0 0 6 59 0 18
2018 FI-04 14 14 36 14 14 0 7 31 31 14
2017 FI 35 28 19 7 3 0 8 69 11 166
2017 FI-01 53 26 4 7 0 0 11 88 8 55
2017 FI-02 28 33 23 7 1 0 7 66 9 69
2017 FI-03 17 37 21 8 9 0 8 59 19 24
2017 FI-04 36 7 35 7 14 0 0 43 21 14

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 30 31 21 11 6 0 0 61 18 207
2020 FI-01 31 34 15 11 9 0 0 65 20 65
2020 FI-02 33 33 20 9 5 0 0 67 14 87
2020 FI-03 27 27 30 12 3 0 0 55 15 33
2020 FI-04 19 19 31 25 6 0 0 38 31 16
2019 FI 28 32 25 10 5 1 1 61 14 177
2019 FI-01 27 37 20 13 2 2 0 64 15 60
2019 FI-02 32 28 26 5 9 0 0 59 14 76
2019 FI-03 32 28 32 4 0 0 4 63 4 25
2019 FI-04 17 33 17 33 0 0 0 50 33 12
2018 FI 24 32 27 11 4 0 1 57 16 161
2018 FI-01 28 36 21 11 4 0 0 64 15 53
2018 FI-02 25 33 30 8 3 0 2 59 11 64
2018 FI-03 16 42 26 16 0 0 0 58 16 19
2018 FI-04 14 14 29 29 14 0 0 29 43 14
2017 FI 28 29 26 13 4 0 1 57 17 166
2017 FI-01 39 24 21 15 2 0 0 63 16 54
2017 FI-02 23 32 29 10 4 0 1 56 15 69
2017 FI-03 20 32 24 20 5 0 0 52 25 25
2017 FI-04 29 14 35 14 7 0 0 43 21 14

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 22 22 29 10 10 0 6 47 22 207
2020 FI-01 18 23 28 14 11 0 6 44 26 65
2020 FI-02 24 24 31 7 10 0 3 50 18 87
2020 FI-03 21 18 36 12 9 0 3 41 22 33
2020 FI-04 25 19 25 13 13 0 6 47 27 16

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 23 41 23 6 4 1 1 66 10 206
2020 FI-01 20 42 27 5 5 0 2 63 10 64
2020 FI-02 28 36 22 9 5 1 0 64 14 87
2020 FI-03 27 52 15 3 3 0 0 79 6 33
2020 FI-04 13 50 25 0 6 6 0 67 7 16
2019 FI 25 44 24 4 2 1 1 70 6 177
2019 FI-01 23 45 23 5 0 3 0 71 5 60
2019 FI-02 28 42 24 4 1 0 1 71 5 76
2019 FI-03 28 36 24 4 8 0 0 64 12 25
2019 FI-04 8 58 33 0 0 0 0 67 0 12
2018 FI 19 46 22 11 3 0 0 64 14 160
2018 FI-01 13 60 15 9 2 0 0 74 11 53
2018 FI-02 22 41 27 9 2 0 0 63 11 64
2018 FI-03 16 47 21 11 5 0 0 63 16 19
2018 FI-04 29 29 14 29 0 0 0 57 29 14
2017 FI 23 37 22 12 5 1 1 61 17 166
2017 FI-01 28 39 20 11 2 0 0 67 13 54
2017 FI-02 23 36 22 13 4 0 1 60 18 69
2017 FI-03 12 40 24 13 8 4 0 54 22 25
2017 FI-04 28 43 7 7 14 0 0 72 21 14

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 19 40 26 10 2 0 2 60 13 205
2020 FI-01 17 38 28 9 3 0 5 58 13 65
2020 FI-02 27 41 21 9 2 0 0 67 12 86
2020 FI-03 12 45 36 3 3 0 0 58 6 33
2020 FI-04 7 20 33 40 0 0 0 27 40 15
2019 FI 24 40 27 7 2 1 0 64 9 176
2019 FI-01 24 46 24 5 0 2 0 71 5 59
2019 FI-02 26 30 32 9 3 0 0 57 12 76
2019 FI-03 24 48 20 4 4 0 0 72 8 25
2019 FI-04 0 50 33 17 0 0 0 50 17 12
2018 FI 13 37 36 11 4 0 0 50 14 161
2018 FI-01 19 34 38 8 2 0 0 53 9 53
2018 FI-02 13 41 36 8 3 0 0 53 11 64
2018 FI-03 0 53 32 16 0 0 0 53 16 19
2018 FI-04 0 21 36 29 14 0 0 21 43 14
2017 FI 14 37 25 16 7 0 1 52 22 166
2017 FI-01 22 43 20 13 2 0 0 65 15 54
2017 FI-02 10 39 29 16 4 0 1 50 21 69
2017 FI-03 16 32 20 16 17 0 0 48 33 25
2017 FI-04 7 29 21 21 21 0 0 36 43 14

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 26 38 24 6 4 0 1 65 11 207
2020 FI-01 25 38 26 2 6 0 3 65 8 65
2020 FI-02 30 41 15 10 3 0 0 71 14 87
2020 FI-03 24 39 24 6 6 0 0 64 12 33
2020 FI-04 13 25 63 0 0 0 0 38 0 16
2019 FI 24 43 25 6 1 1 1 67 7 177
2019 FI-01 27 47 23 2 0 2 0 75 2 60
2019 FI-02 25 45 22 8 0 0 0 70 8 76
2019 FI-03 16 28 36 12 8 0 0 44 20 25
2019 FI-04 25 42 33 0 0 0 0 67 0 12
2018 FI 18 37 31 9 5 0 0 55 14 160
2018 FI-01 25 32 38 4 2 0 0 57 6 53
2018 FI-02 14 48 29 5 5 0 0 62 10 63
2018 FI-03 5 32 32 32 0 0 0 37 32 19
2018 FI-04 21 36 14 14 14 0 0 57 29 14
2017 FI 23 32 20 16 7 0 1 56 24 166
2017 FI-01 35 31 13 13 7 0 0 66 21 54
2017 FI-02 17 32 22 22 6 0 1 50 28 69
2017 FI-03 12 40 28 13 8 0 0 52 21 25
2017 FI-04 29 28 14 14 14 0 0 57 28 14

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 37 28 21 6 5 1 1 67 11 207
2020 FI-01 38 32 18 3 6 0 2 72 9 65
2020 FI-02 30 25 28 8 6 2 1 57 14 87
2020 FI-03 52 24 15 6 3 0 0 76 9 33
2020 FI-04 44 44 13 0 0 0 0 88 0 16
2019 FI 38 41 11 5 3 1 2 81 8 177
2019 FI-01 38 45 7 3 3 2 2 86 7 60
2019 FI-02 39 38 13 5 3 0 1 79 8 76
2019 FI-03 32 40 16 8 4 0 0 72 12 25
2019 FI-04 50 42 8 0 0 0 0 92 0 12

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 26 36 18 10 7 0 2 64 18 206
2020 FI-01 31 31 11 11 11 0 5 66 23 64
2020 FI-02 26 37 18 11 7 0 0 63 18 87
2020 FI-03 21 39 27 3 6 0 3 63 9 33
2020 FI-04 19 44 25 13 0 0 0 63 13 16

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 26 34 22 10 6 0 1 61 17 207
2020 FI-01 35 28 18 12 5 0 2 64 17 65
2020 FI-02 24 38 24 9 5 0 0 62 14 87
2020 FI-03 18 45 21 6 9 0 0 64 15 33
2020 FI-04 19 19 25 19 19 0 0 38 38 16
2019 FI 24 38 25 9 2 1 1 64 11 176
2019 FI-01 27 45 13 12 0 2 2 74 12 60
2019 FI-02 24 33 32 7 4 0 0 57 11 75
2019 FI-03 28 32 36 0 0 4 0 63 0 25
2019 FI-04 17 42 17 17 8 0 0 58 25 12
2018 FI 16 37 28 14 6 0 0 53 19 160
2018 FI-01 17 34 34 13 2 0 0 51 15 53
2018 FI-02 14 42 27 14 3 0 0 56 17 64
2018 FI-03 5 53 21 16 5 0 0 58 21 19
2018 FI-04 31 8 23 23 15 0 0 38 38 13
2017 FI 23 30 23 14 9 1 1 53 23 164
2017 FI-01 24 35 19 15 8 0 0 59 23 54
2017 FI-02 22 20 33 10 10 1 3 44 21 69
2017 FI-03 22 43 14 17 4 0 0 65 22 23
2017 FI-04 29 28 14 21 7 0 0 57 28 14

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 44 29 16 4 4 0 2 75 8 204
2020 FI-01 41 32 16 5 3 0 3 75 8 63
2020 FI-02 45 26 20 5 5 0 0 71 9 86
2020 FI-03 48 27 15 3 3 0 3 78 6 33
2020 FI-04 38 56 0 0 6 0 0 94 6 16
2019 FI 56 26 9 4 2 1 1 84 6 174
2019 FI-01 50 33 8 2 3 2 2 86 5 60
2019 FI-02 59 22 11 5 3 0 0 82 8 76
2019 FI-03 63 25 8 0 0 4 0 91 0 24
2019 FI-04 60 10 0 20 0 0 10 78 22 10
2018 FI 48 27 14 6 4 0 1 76 10 157
2018 FI-01 46 31 13 8 2 0 0 77 10 52
2018 FI-02 49 24 17 3 5 0 2 74 8 63
2018 FI-03 47 32 11 11 0 0 0 79 11 19
2018 FI-04 50 33 0 8 8 0 0 83 17 12
2017 FI 48 30 12 5 4 0 1 79 9 166
2017 FI-01 48 29 13 2 6 0 2 79 8 54
2017 FI-02 49 30 9 7 3 0 1 81 10 69
2017 FI-03 48 28 24 0 0 0 0 76 0 25
2017 FI-04 50 28 7 14 0 0 0 79 14 14

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 27 38 20 8 4 0 1 66 13 205
2020 FI-01 25 41 20 8 3 0 3 68 11 64
2020 FI-02 30 36 20 8 6 0 0 66 14 86
2020 FI-03 30 33 30 3 3 0 0 64 6 33
2020 FI-04 19 44 6 25 6 0 0 63 31 16

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 61 18 9 2 0 1 7 87 3 204
2020 FI-01 61 17 11 2 0 2 8 86 2 64
2020 FI-02 60 20 8 2 0 1 8 88 3 86
2020 FI-03 70 15 3 6 3 0 3 88 9 33
2020 FI-04 67 20 13 0 0 0 0 87 0 15
2019 FI 73 17 4 2 0 1 3 94 2 176
2019 FI-01 73 17 3 2 0 2 3 95 2 60
2019 FI-02 72 16 7 1 0 0 4 92 1 76
2019 FI-03 71 21 0 4 0 4 0 96 4 24
2019 FI-04 75 17 0 0 0 0 8 100 0 12
2018 FI 67 19 5 2 1 1 6 92 3 161
2018 FI-01 64 26 6 2 0 0 2 92 2 53
2018 FI-02 73 16 3 3 2 2 2 92 5 64
2018 FI-03 63 21 0 0 0 0 16 100 0 19
2018 FI-04 57 14 7 0 0 0 21 91 0 14

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 71 13 5 3 3 1 4 89 6 205
2020 FI-01 70 16 6 2 3 0 3 89 5 64
2020 FI-02 73 10 5 3 3 1 3 88 7 86
2020 FI-03 73 15 3 3 3 0 3 91 6 33
2020 FI-04 81 6 6 0 0 0 6 93 0 16
2019 FI 69 16 5 4 2 1 3 88 6 177
2019 FI-01 73 15 2 3 2 2 3 93 5 60
2019 FI-02 64 18 9 5 1 0 1 84 7 76
2019 FI-03 76 12 0 4 8 0 0 88 12 25
2019 FI-04 75 8 0 0 0 0 17 100 0 12
2018 FI 62 19 6 4 5 2 2 84 9 161
2018 FI-01 66 17 4 4 2 4 4 90 6 53
2018 FI-02 64 22 6 3 2 2 2 89 5 64
2018 FI-03 68 11 5 5 11 0 0 79 16 19
2018 FI-04 57 14 7 0 14 0 7 77 15 14
2017 FI 65 16 7 3 6 1 3 84 9 165
2017 FI-01 63 18 7 2 6 0 4 84 8 54
2017 FI-02 63 13 6 6 7 0 4 80 14 68
2017 FI-03 72 16 8 0 0 4 0 92 0 25
2017 FI-04 79 14 0 0 7 0 0 93 7 14

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 57 23 11 4 2 0 2 82 7 205
2020 FI-01 56 25 9 5 3 0 2 83 8 64
2020 FI-02 59 20 13 5 2 0 1 80 7 86
2020 FI-03 55 24 15 3 3 0 0 79 6 33
2020 FI-04 63 31 6 0 0 0 0 94 0 16
2019 FI 54 26 13 4 0 1 2 83 4 177
2019 FI-01 52 28 18 0 0 2 0 81 0 60
2019 FI-02 53 30 9 5 0 0 3 85 5 76
2019 FI-03 72 16 4 8 0 0 0 88 8 25
2019 FI-04 50 8 25 8 0 0 8 64 9 12
2018 FI 48 28 16 3 2 0 3 79 5 161
2018 FI-01 53 25 19 4 0 0 0 77 4 53
2018 FI-02 48 30 17 3 0 0 2 79 3 64
2018 FI-03 47 32 11 5 5 0 0 79 11 19
2018 FI-04 50 29 0 0 7 0 14 92 8 14
2017 FI 49 36 8 4 1 0 2 86 6 165
2017 FI-01 46 35 5 5 3 0 5 86 8 54
2017 FI-02 47 38 7 4 1 0 1 87 6 68
2017 FI-03 60 32 4 4 0 0 0 92 4 25
2017 FI-04 50 35 14 0 0 0 0 86 0 14

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 58 20 10 5 5 0 2 80 10 206
2020 FI-01 56 20 11 6 5 0 2 78 11 64
2020 FI-02 60 20 9 7 5 0 0 79 11 87
2020 FI-03 58 24 9 0 6 0 3 84 6 33
2020 FI-04 75 19 6 0 0 0 0 94 0 16
2019 FI 55 23 11 6 2 1 3 80 8 176
2019 FI-01 52 25 13 5 2 2 2 79 7 60
2019 FI-02 55 25 9 5 1 1 3 84 7 76
2019 FI-03 56 20 4 16 4 0 0 76 20 25
2019 FI-04 64 0 18 0 0 0 18 78 0 11
2018 FI 49 29 8 8 6 0 1 78 13 160
2018 FI-01 53 30 6 9 2 0 0 83 11 53
2018 FI-02 50 28 11 6 3 0 2 79 10 64
2018 FI-03 42 26 5 11 16 0 0 68 26 19
2018 FI-04 62 23 8 0 8 0 0 85 8 13
2017 FI 54 22 6 10 6 0 2 78 16 166
2017 FI-01 55 26 2 6 7 0 4 84 14 54
2017 FI-02 51 28 4 10 6 0 1 79 16 69
2017 FI-03 60 8 16 12 4 0 0 68 16 25
2017 FI-04 57 7 14 14 7 0 0 65 21 14

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 44 27 7 5 2 0 13 82 9 203
2020 FI-01 46 27 5 6 2 0 14 85 9 63
2020 FI-02 51 19 7 7 2 0 14 81 11 85
2020 FI-03 33 42 12 3 6 0 3 78 9 33
2020 FI-04 44 38 13 0 0 6 0 87 0 16
2019 FI 43 24 10 4 1 1 18 81 6 176
2019 FI-01 43 25 10 5 0 2 15 82 6 60
2019 FI-02 42 18 9 3 3 0 25 81 7 76
2019 FI-03 52 36 4 4 0 0 4 92 4 25
2019 FI-04 27 27 27 9 0 0 9 60 10 11
2018 FI 36 26 14 3 3 0 19 76 7 160
2018 FI-01 37 23 13 4 2 0 21 76 7 52
2018 FI-02 39 20 11 3 2 0 25 79 6 64
2018 FI-03 37 26 26 0 5 0 5 67 6 19
2018 FI-04 29 57 14 0 0 0 0 86 0 14
2017 FI 50 21 7 6 1 1 14 83 8 166
2017 FI-01 52 24 5 4 2 0 13 87 7 54
2017 FI-02 46 14 7 9 1 1 20 78 13 69
2017 FI-03 52 36 0 0 0 4 8 100 0 25
2017 FI-04 57 14 28 0 0 0 0 72 0 14

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 67 21 6 2 0 2 2 92 2 207
2020 FI-01 66 23 6 2 0 0 3 92 2 65
2020 FI-02 67 23 6 3 0 0 1 91 3 87
2020 FI-03 67 18 9 0 0 6 0 90 0 33
2020 FI-04 88 6 0 0 0 6 0 100 0 16
2019 FI 64 25 5 0 0 1 5 95 0 177
2019 FI-01 62 30 3 0 0 2 3 96 0 60
2019 FI-02 59 26 7 0 0 0 8 93 0 76
2019 FI-03 84 12 4 0 0 0 0 96 0 25
2019 FI-04 67 25 0 0 0 0 8 100 0 12
2018 FI 63 23 6 1 1 1 5 91 3 160
2018 FI-01 65 25 6 2 0 0 2 92 2 52
2018 FI-02 67 20 5 2 0 0 6 93 2 64
2018 FI-03 63 26 5 0 5 0 0 89 5 19
2018 FI-04 50 21 7 0 0 7 14 91 0 14
2017 FI 67 18 2 2 1 1 8 94 4 164
2017 FI-01 65 23 2 2 3 0 6 93 5 52
2017 FI-02 65 16 1 3 0 1 13 95 3 69
2017 FI-03 72 16 4 0 0 0 8 96 0 25
2017 FI-04 79 14 0 7 0 0 0 93 7 14

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 63 23 6 3 2 1 1 89 5 207
2020 FI-01 57 28 6 3 3 0 3 87 6 65
2020 FI-02 64 23 8 1 3 0 0 87 5 87
2020 FI-03 64 24 0 6 0 3 3 94 6 33
2020 FI-04 88 6 0 0 0 6 0 100 0 16
2019 FI 69 23 5 0 1 1 2 94 1 176
2019 FI-01 64 24 7 0 2 2 2 91 2 59
2019 FI-02 67 25 5 0 0 0 3 95 0 76
2019 FI-03 80 20 0 0 0 0 0 100 0 25
2019 FI-04 83 8 0 0 0 0 8 100 0 12
2018 FI 60 24 7 3 2 1 3 87 5 161
2018 FI-01 49 36 8 6 0 0 2 87 6 53
2018 FI-02 67 20 6 2 0 2 3 92 2 64
2018 FI-03 63 21 11 0 5 0 0 84 5 19
2018 FI-04 71 14 7 0 0 0 7 92 0 14
2017 FI 61 22 6 4 4 1 2 85 8 166
2017 FI-01 51 27 8 8 4 0 2 80 12 54
2017 FI-02 62 20 6 3 4 1 3 86 8 69
2017 FI-03 72 16 4 4 0 0 4 92 4 25
2017 FI-04 86 7 7 0 0 0 0 93 0 14

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 42 32 14 7 2 1 2 76 10 206
2020 FI-01 30 39 16 9 5 0 2 70 14 64
2020 FI-02 46 31 13 8 2 0 0 77 10 87
2020 FI-03 48 30 15 0 0 3 3 84 0 33
2020 FI-04 56 13 13 6 0 6 6 79 7 16
2019 FI 45 34 15 2 1 1 3 82 2 177
2019 FI-01 38 40 17 2 0 2 2 81 2 60
2019 FI-02 43 37 16 1 1 0 1 81 3 76
2019 FI-03 60 28 8 4 0 0 0 88 4 25
2019 FI-04 67 17 0 0 0 0 17 100 0 12
2018 FI 42 33 16 6 0 0 3 77 6 159
2018 FI-01 28 34 26 9 0 0 2 63 10 53
2018 FI-02 49 33 11 5 0 0 2 84 5 63
2018 FI-03 39 44 11 6 0 0 0 83 6 18
2018 FI-04 64 14 14 0 0 0 7 85 0 14
2017 FI 49 32 12 3 1 1 2 83 4 166
2017 FI-01 48 32 13 4 2 0 2 81 6 54
2017 FI-02 45 36 12 3 1 1 1 84 4 69
2017 FI-03 52 24 16 4 0 0 4 79 4 25
2017 FI-04 72 21 7 0 0 0 0 93 0 14

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 17 52 19 6 4 1 0 70 11 205
2020 FI-01 13 53 25 3 6 0 0 66 9 64
2020 FI-02 17 53 16 8 5 0 1 71 13 87
2020 FI-03 22 56 16 6 0 0 0 78 6 32
2020 FI-04 25 50 13 6 6 0 0 75 13 16

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 7 36 46 7 3 0 0 44 10 207
2020 FI-01 6 38 49 5 2 0 0 45 6 65
2020 FI-02 9 32 46 8 5 0 0 41 13 87
2020 FI-03 6 48 39 6 0 0 0 55 6 33
2020 FI-04 0 38 50 13 0 0 0 38 13 16
2019 FI 17 33 41 8 1 0 0 50 9 177
2019 FI-01 18 40 32 8 2 0 0 58 10 60
2019 FI-02 18 21 53 7 1 0 0 39 8 76
2019 FI-03 16 44 28 12 0 0 0 60 12 25
2019 FI-04 8 42 42 8 0 0 0 50 8 12
2018 FI 9 31 43 13 4 0 0 41 16 160
2018 FI-01 9 28 45 13 4 0 0 38 17 53
2018 FI-02 13 36 39 9 3 0 0 48 13 64
2018 FI-03 5 26 58 11 0 0 0 32 11 19
2018 FI-04 7 21 36 21 14 0 0 29 36 14
2017 FI 11 23 41 19 5 0 0 34 25 167
2017 FI-01 20 25 34 17 4 0 0 45 20 55
2017 FI-02 9 20 51 16 4 0 0 29 20 69
2017 FI-03 0 32 40 25 4 0 0 32 29 25
2017 FI-04 8 21 35 21 14 0 0 29 35 14

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 10 19 36 25 8 0 1 34 30 205
2020 FI-01 11 14 39 27 6 0 3 34 26 64
2020 FI-02 9 19 34 27 12 0 0 38 28 86
2020 FI-03 12 27 33 24 3 0 0 27 39 33
2020 FI-04 6 19 50 25 0 0 0 25 25 16
2019 FI 3 22 42 27 6 0 0 33 25 174
2019 FI-01 5 19 42 31 3 0 0 34 24 59
2019 FI-02 3 23 47 20 8 0 0 28 25 75
2019 FI-03 4 25 33 29 8 0 0 38 29 24
2019 FI-04 0 33 25 42 0 0 0 42 33 12
2018 FI 9 19 42 24 6 0 0 29 29 160
2018 FI-01 9 23 43 23 2 0 0 25 32 53
2018 FI-02 11 16 38 27 8 0 0 35 27 63
2018 FI-03 5 11 68 11 5 0 0 16 16 19
2018 FI-04 7 29 29 29 7 0 0 36 36 14
2017 FI 9 21 41 20 8 0 1 29 30 167
2017 FI-01 8 12 45 23 9 0 2 33 21 55
2017 FI-02 9 22 45 17 7 0 0 25 30 69
2017 FI-03 8 21 44 20 8 0 0 28 29 25
2017 FI-04 14 42 0 29 14 0 0 43 57 14
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 48 44 7 1 48 52 207
2020 FI-01 48 48 3 2 50 50 65
2020 FI-02 49 40 9 1 45 55 87
2020 FI-03 39 58 3 0 59 41 33
2020 FI-04 56 25 19 0 31 69 16

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 17 83 99
2020 FI-01 19 81 31
2020 FI-02 19 81 43

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 35 25 16 10 8 0 6 63 20 206
2020 FI-01 31 27 20 9 3 0 9 64 14 64
2020 FI-02 36 22 15 14 7 0 7 62 22 87
2020 FI-03 42 27 9 6 15 0 0 70 21 33
2020 FI-04 38 25 13 0 25 0 0 63 25 16
2019 FI 34 20 24 7 9 1 5 58 17 174
2019 FI-01 31 20 29 7 10 3 0 53 18 59
2019 FI-02 37 20 24 8 5 0 7 61 14 76
2019 FI-03 42 21 8 4 21 0 4 65 26 24
2019 FI-04 27 18 27 18 0 0 9 50 20 11
2018 FI 33 16 22 9 13 0 7 52 24 161
2018 FI-01 26 15 25 15 9 0 9 46 27 53
2018 FI-02 38 16 22 5 14 0 6 57 20 64
2018 FI-03 42 11 26 5 11 0 5 56 17 19
2018 FI-04 21 21 14 21 21 0 0 43 43 14

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 4 23 19 18 27 2 6 30 49 99
2020 FI-01 6 19 16 23 29 0 6 28 55 31
2020 FI-02 2 28 14 21 28 0 7 33 53 43

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 0 9 12 27 46 2 4 10 77 98
2020 FI-01 0 13 7 27 47 0 7 14 79 30
2020 FI-02 0 9 12 30 44 0 5 10 78 43
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