2020 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - EN

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 34 38 9 16 3 0 0 72 19 32
2020 EN-04 33 33 8 25 0 0 0 67 25 12
2020 EN-05 46 38 8 0 8 0 0 85 8 13
2019 EN 33 38 8 17 4 0 0 71 21 24
2019 EN-04 27 40 7 27 0 0 0 67 27 15
2018 EN 23 45 9 9 14 0 0 68 23 22
2018 EN-04 21 36 14 7 21 0 0 57 29 14
2017 EN 33 45 11 6 6 0 0 78 11 18
2017 EN-04 40 30 20 0 10 0 0 70 10 10
2014 EN 46 44 9 0 0 0 0 91 0 21
2014 EN-04 50 30 20 0 0 0 0 80 0 10

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 47 28 3 16 6 0 0 75 22 32
2020 EN-04 42 33 8 17 0 0 0 75 17 12
2020 EN-05 46 38 0 8 8 0 0 85 15 13
2019 EN 29 42 8 8 13 0 0 71 21 24
2019 EN-04 20 47 7 13 13 0 0 67 27 15
2018 EN 27 32 14 9 18 0 0 59 27 22
2018 EN-04 21 36 14 7 21 0 0 57 29 14
2017 EN 16 45 17 6 17 0 0 61 22 18
2017 EN-04 30 30 30 0 10 0 0 60 10 10

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 47 34 9 6 3 0 0 81 9 32
2020 EN-04 50 33 17 0 0 0 0 83 0 12
2020 EN-05 54 38 8 0 0 0 0 92 0 13
2019 EN 58 38 0 4 0 0 0 96 4 24
2019 EN-04 67 33 0 0 0 0 0 100 0 15
2018 EN 48 38 0 5 10 0 0 86 14 21
2018 EN-04 31 54 0 8 8 0 0 85 15 13
2017 EN 44 45 0 11 0 0 0 89 11 18
2017 EN-04 50 40 0 10 0 0 0 90 10 10
2014 EN 65 35 0 0 0 0 0 100 0 21
2014 EN-04 60 40 0 0 0 0 0 100 0 10

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 41 38 13 9 0 0 0 78 9 32
2020 EN-04 50 33 0 17 0 0 0 83 17 12
2020 EN-05 38 54 8 0 0 0 0 92 0 13
2019 EN 42 33 13 8 4 0 0 75 13 24
2019 EN-04 47 20 20 13 0 0 0 67 13 15
2018 EN 23 45 14 9 9 0 0 68 18 22
2018 EN-04 21 43 21 0 14 0 0 64 14 14
2017 EN 28 50 11 6 6 0 0 78 11 18
2017 EN-04 30 50 10 0 10 0 0 80 10 10
2014 EN 39 61 0 0 0 0 0 100 0 20

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 41 28 3 25 3 0 0 69 28 32
2020 EN-04 25 25 8 42 0 0 0 50 42 12
2020 EN-05 46 38 0 15 0 0 0 85 15 13
2019 EN 22 30 22 13 13 0 0 52 26 23
2019 EN-04 21 21 21 21 14 0 0 43 36 14
2018 EN 5 36 23 9 27 0 0 41 36 22
2018 EN-04 0 43 14 14 29 0 0 43 43 14
2017 EN 12 18 47 12 12 0 0 29 24 17
2017 EN-04 10 30 30 20 10 0 0 40 30 10
2014 EN 32 32 23 12 0 0 0 65 12 21
2014 EN-04 20 50 20 10 0 0 0 70 10 10

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 44 28 9 9 9 0 0 72 19 32
2020 EN-04 33 25 17 17 8 0 0 58 25 12
2020 EN-05 46 38 8 0 8 0 0 85 8 13
2019 EN 25 25 29 8 13 0 0 50 21 24
2019 EN-04 27 20 27 13 13 0 0 47 27 15
2018 EN 9 36 23 14 18 0 0 45 32 22
2018 EN-04 7 29 29 14 21 0 0 36 36 14
2017 EN 11 17 39 22 11 0 0 28 33 18
2017 EN-04 10 10 50 20 10 0 0 20 30 10
2014 EN 28 42 19 12 0 0 0 70 12 21
2014 EN-04 20 60 10 10 0 0 0 80 10 10

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 38 19 28 3 13 0 0 56 16 32
2020 EN-04 25 25 25 0 25 0 0 50 25 12
2020 EN-05 38 23 38 0 0 0 0 62 0 13
2019 EN 25 33 17 13 13 0 0 58 25 24
2019 EN-04 33 20 13 20 13 0 0 53 33 15
2018 EN 9 32 23 5 27 5 0 43 33 22
2018 EN-04 7 29 21 7 29 7 0 38 38 14
2017 EN 16 11 28 22 17 6 0 29 41 18
2017 EN-04 20 20 30 20 10 0 0 40 30 10
2014 EN 19 23 35 14 5 5 0 44 19 21
2014 EN-04 20 20 20 30 0 10 0 44 33 10
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 63 25 6 6 0 0 0 88 6 32
2020 EN-04 50 33 17 0 0 0 0 83 0 12
2020 EN-05 69 31 0 0 0 0 0 100 0 13
2019 EN 42 33 21 0 0 0 4 78 0 24
2019 EN-04 40 33 20 0 0 0 7 79 0 15

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 50 31 9 3 6 0 0 81 9 32
2020 EN-04 42 33 17 0 8 0 0 75 8 12
2020 EN-05 46 38 8 0 8 0 0 85 8 13
2019 EN 50 38 8 0 4 0 0 88 4 24
2019 EN-04 53 33 7 0 7 0 0 87 7 15
2018 EN 33 29 29 0 10 0 0 62 10 21
2018 EN-04 31 31 31 0 8 0 0 62 8 13
2017 EN 39 33 6 11 11 0 0 72 22 18
2017 EN-04 40 40 10 10 0 0 0 80 10 10
2014 EN 42 40 0 19 0 0 0 81 19 21
2014 EN-04 50 40 0 10 0 0 0 90 10 10

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 59 22 6 6 6 0 0 81 13 32
2020 EN-04 42 25 17 8 8 0 0 67 17 12
2020 EN-05 62 31 0 0 8 0 0 92 8 13
2019 EN 50 29 17 4 0 0 0 79 4 24
2019 EN-04 53 27 20 0 0 0 0 80 0 15
2018 EN 29 29 19 10 14 0 0 57 24 21
2018 EN-04 23 38 15 8 15 0 0 62 23 13
2017 EN 33 33 11 6 17 0 0 67 22 18
2017 EN-04 30 40 20 0 10 0 0 70 10 10
2014 EN 42 40 5 14 0 0 0 81 14 21
2014 EN-04 40 40 10 10 0 0 0 80 10 10

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 25 38 25 6 6 0 0 63 13 32
2020 EN-04 17 50 25 8 0 0 0 67 8 12
2020 EN-05 23 38 31 0 8 0 0 62 8 13
2019 EN 29 42 8 4 13 4 0 74 17 24
2019 EN-04 33 33 7 0 20 7 0 71 21 15
2018 EN 29 24 19 10 19 0 0 52 29 21
2018 EN-04 31 23 15 8 23 0 0 54 31 13
2017 EN 16 33 28 11 11 0 0 50 22 18
2017 EN-04 10 50 10 20 10 0 0 60 30 10
2014 EN 32 44 19 5 0 0 0 77 5 21
2014 EN-04 20 50 20 10 0 0 0 70 10 10

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 28 31 25 9 6 0 0 59 16 32
2020 EN-04 17 42 25 17 0 0 0 58 17 12
2020 EN-05 38 15 31 8 8 0 0 54 15 13
2019 EN 25 29 21 8 17 0 0 54 25 24
2019 EN-04 33 20 20 7 20 0 0 53 27 15
2018 EN 14 29 19 10 29 0 0 43 38 21
2018 EN-04 23 15 31 8 23 0 0 38 31 13
2017 EN 11 28 22 22 17 0 0 39 39 18
2017 EN-04 10 20 20 30 20 0 0 30 50 10
2014 EN 32 30 23 14 0 0 0 63 14 21
2014 EN-04 20 40 20 20 0 0 0 60 20 10

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 6 44 31 9 9 0 0 50 19 32
2020 EN-04 8 42 33 8 8 0 0 50 17 12
2020 EN-05 8 46 38 0 8 0 0 54 8 13
2019 EN 8 38 29 8 17 0 0 46 25 24
2019 EN-04 13 33 27 0 27 0 0 47 27 15
2018 EN 14 19 24 14 29 0 0 33 43 21
2018 EN-04 23 8 23 15 31 0 0 31 46 13
2017 EN 5 22 33 17 22 0 0 28 39 18
2017 EN-04 10 10 40 10 30 0 0 20 40 10
2014 EN 19 35 19 23 0 5 0 56 24 21
2014 EN-04 20 30 10 30 0 10 0 56 33 10

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 22 38 25 6 9 0 0 59 16 32
2020 EN-04 25 33 25 8 8 0 0 58 17 12
2020 EN-05 23 38 23 8 8 0 0 62 15 13
2019 EN 8 42 21 17 13 0 0 50 29 24
2019 EN-04 13 40 20 13 13 0 0 53 27 15
2018 EN 14 24 29 5 29 0 0 38 33 21
2018 EN-04 23 15 31 8 23 0 0 38 31 13
2017 EN 5 33 22 22 17 0 0 39 39 18
2017 EN-04 10 30 20 30 10 0 0 40 40 10
2014 EN 28 44 9 14 5 0 0 72 19 21
2014 EN-04 30 30 10 20 10 0 0 60 30 10
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 38 25 16 13 9 0 0 63 22 32
2020 EN-04 33 33 17 8 8 0 0 67 17 12
2020 EN-05 54 15 23 0 8 0 0 69 8 13
2019 EN 17 46 8 17 13 0 0 63 29 24
2019 EN-04 13 47 7 27 7 0 0 60 33 15
2018 EN 14 32 14 9 32 0 0 45 41 22
2018 EN-04 14 29 21 7 29 0 0 43 36 14
2017 EN 11 50 6 11 22 0 0 61 33 18
2017 EN-04 10 60 0 10 20 0 0 70 30 10
2014 EN 32 44 9 14 0 0 0 77 14 21
2014 EN-04 30 40 20 10 0 0 0 70 10 10

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 25 44 16 9 6 0 0 69 16 32
2020 EN-04 33 25 25 17 0 0 0 58 17 12
2020 EN-05 23 62 8 0 8 0 0 85 8 13
2019 EN 22 30 22 22 4 0 0 52 26 23
2019 EN-04 20 27 20 27 7 0 0 47 33 15
2018 EN 5 64 9 9 14 0 0 68 23 22
2018 EN-04 0 71 14 7 7 0 0 71 14 14
2017 EN 22 33 11 22 11 0 0 55 33 18
2017 EN-04 30 20 10 30 10 0 0 50 40 10

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 38 38 13 3 9 0 0 75 13 32
2020 EN-04 25 42 25 0 8 0 0 67 8 12
2020 EN-05 38 46 0 8 8 0 0 85 15 13
2019 EN 30 39 22 9 0 0 0 70 9 23
2019 EN-04 27 40 27 7 0 0 0 67 7 15
2018 EN 29 38 10 10 14 0 0 67 24 21
2018 EN-04 15 54 8 8 15 0 0 69 23 13
2017 EN 44 28 6 6 17 0 0 72 22 18
2017 EN-04 50 30 10 0 10 0 0 80 10 10
2014 EN 37 35 14 14 0 0 0 72 14 21
2014 EN-04 60 20 20 0 0 0 0 80 0 10

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 28 25 31 9 6 0 0 53 16 32
2020 EN-04 8 25 50 17 0 0 0 33 17 12
2020 EN-05 46 23 23 0 8 0 0 69 8 13
2019 EN 25 38 17 17 4 0 0 63 21 24
2019 EN-04 27 40 0 27 7 0 0 67 33 15
2018 EN 14 50 9 14 14 0 0 64 27 22
2018 EN-04 0 64 14 14 7 0 0 64 21 14
2017 EN 6 55 11 11 17 0 0 61 28 18
2017 EN-04 0 60 10 10 20 0 0 60 30 10
2014 EN 14 40 28 14 5 0 0 54 19 21
2014 EN-04 20 30 30 10 10 0 0 50 20 10

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 47 31 9 9 3 0 0 78 13 32
2020 EN-04 42 25 17 17 0 0 0 67 17 12
2020 EN-05 54 38 0 0 8 0 0 92 8 13

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 31 22 22 16 9 0 0 53 25 32
2020 EN-04 17 25 25 25 8 0 0 42 33 12
2020 EN-05 46 23 23 8 0 0 0 69 8 13
2019 EN 17 25 38 4 17 0 0 42 21 24
2019 EN-04 13 27 27 7 27 0 0 40 33 15
2018 EN 0 32 23 18 23 0 5 33 43 22
2018 EN-04 0 29 29 21 14 0 7 31 38 14
2017 EN 6 50 11 11 17 0 6 59 29 18
2017 EN-04 10 40 20 0 20 0 10 55 22 10
2014 EN 19 14 32 26 9 0 0 32 35 21
2014 EN-04 20 0 50 10 20 0 0 20 30 10

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 31 25 9 9 22 0 3 58 32 32
2020 EN-04 33 25 8 8 25 0 0 58 33 12
2020 EN-05 38 23 15 8 8 0 8 67 17 13
2019 EN 25 25 13 13 25 0 0 50 38 24
2019 EN-04 20 20 13 13 33 0 0 40 47 15
2018 EN 5 27 14 9 41 0 5 33 52 22
2018 EN-04 7 14 14 14 43 0 7 23 62 14
2017 EN 11 45 11 6 28 0 0 55 33 18
2017 EN-04 10 30 20 10 30 0 0 40 40 10
2014 EN 9 28 21 14 19 5 5 41 36 21
2014 EN-04 10 0 30 20 20 10 10 13 50 10

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 50 16 19 3 9 0 3 68 13 32
2020 EN-04 67 8 8 8 8 0 0 75 17 12
2020 EN-05 38 15 31 0 8 0 8 58 8 13
2019 EN 38 33 25 0 0 0 4 74 0 24
2019 EN-04 40 40 13 0 0 0 7 86 0 15

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 41 41 9 6 0 0 3 84 6 32
2020 EN-04 25 67 8 0 0 0 0 92 0 12
2020 EN-05 46 31 0 15 0 0 8 83 17 13
2019 EN 33 38 21 4 0 0 4 74 4 24
2019 EN-04 27 47 13 7 0 0 7 79 7 15

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 69 16 3 6 3 0 3 87 10 32
2020 EN-04 83 8 0 8 0 0 0 92 8 12
2020 EN-05 62 23 8 0 0 0 8 92 0 13
2019 EN 79 4 4 8 4 0 0 83 13 24
2019 EN-04 73 7 0 13 7 0 0 80 20 15

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 71 19 3 0 0 0 6 97 0 31
2020 EN-04 64 18 9 0 0 0 9 90 0 11
2020 EN-05 62 31 0 0 0 0 8 100 0 13
2019 EN 75 8 4 0 0 0 13 95 0 24
2019 EN-04 67 7 7 0 0 0 20 92 0 15

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 41 31 6 16 6 0 0 72 22 32
2020 EN-04 50 25 8 17 0 0 0 75 17 12
2020 EN-05 38 38 8 8 8 0 0 77 15 13
2019 EN 33 33 8 21 4 0 0 67 25 24
2019 EN-04 40 20 13 27 0 0 0 60 27 15
2018 EN 23 41 18 9 9 0 0 64 18 22
2018 EN-04 14 50 29 0 7 0 0 64 7 14
2017 EN 22 56 11 11 0 0 0 78 11 18
2017 EN-04 20 60 0 20 0 0 0 80 20 10
2014 EN 32 32 17 14 5 0 0 65 19 21
2014 EN-04 30 40 0 20 10 0 0 70 30 10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 38 38 16 3 6 0 0 75 9 32
2020 EN-04 42 33 25 0 0 0 0 75 0 12
2020 EN-05 38 46 8 0 8 0 0 85 8 13
2019 EN 25 46 21 4 4 0 0 71 8 24
2019 EN-04 27 47 13 7 7 0 0 73 13 15
2018 EN 18 32 18 18 14 0 0 50 32 22
2018 EN-04 7 43 21 14 14 0 0 50 29 14
2017 EN 17 55 11 0 17 0 0 72 17 18
2017 EN-04 20 60 10 0 10 0 0 80 10 10
2014 EN 32 49 9 0 9 0 0 81 9 21
2014 EN-04 30 50 0 0 20 0 0 80 20 10

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 34 28 25 6 6 0 0 63 13 32
2020 EN-04 33 17 50 0 0 0 0 50 0 12
2020 EN-05 38 38 8 8 8 0 0 77 15 13
2019 EN 25 29 21 21 4 0 0 54 25 24
2019 EN-04 20 20 27 27 7 0 0 40 33 15
2018 EN 18 32 18 14 18 0 0 50 32 22
2018 EN-04 7 43 14 21 14 0 0 50 36 14
2017 EN 22 39 17 11 11 0 0 61 22 18
2017 EN-04 20 40 20 10 10 0 0 60 20 10
2014 EN 23 37 17 19 5 0 0 60 23 21
2014 EN-04 20 40 10 20 10 0 0 60 30 10

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 25 47 16 6 6 0 0 72 13 32
2020 EN-04 17 67 17 0 0 0 0 83 0 12
2020 EN-05 23 46 15 8 8 0 0 69 15 13
2019 EN 13 35 22 30 0 0 0 48 30 23
2019 EN-04 14 29 21 36 0 0 0 43 36 14
2018 EN 9 36 23 9 23 0 0 45 32 22
2018 EN-04 14 29 36 7 14 0 0 43 21 14
2017 EN 11 56 6 17 11 0 0 67 28 18
2017 EN-04 10 60 10 10 10 0 0 70 20 10

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 34 31 19 13 3 0 0 66 16 32
2020 EN-04 17 25 33 25 0 0 0 42 25 12
2020 EN-05 46 38 15 0 0 0 0 85 0 13
2019 EN 38 38 17 4 4 0 0 75 8 24
2019 EN-04 33 40 20 0 7 0 0 73 7 15
2018 EN 18 41 9 14 18 0 0 59 32 22
2018 EN-04 21 43 14 7 14 0 0 64 21 14
2017 EN 28 50 17 6 0 0 0 78 6 18
2017 EN-04 30 60 0 10 0 0 0 90 10 10
2014 EN 32 42 21 5 0 0 0 74 5 21
2014 EN-04 30 60 10 0 0 0 0 90 0 10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 22 31 13 28 3 0 3 55 32 32
2020 EN-04 17 25 8 42 0 0 8 45 45 12
2020 EN-05 31 31 15 23 0 0 0 62 23 13
2019 EN 13 38 29 13 8 0 0 50 21 24
2019 EN-04 20 33 20 13 13 0 0 53 27 15
2018 EN 23 18 27 23 9 0 0 41 32 22
2018 EN-04 21 21 21 29 7 0 0 43 36 14
2017 EN 11 61 11 11 6 0 0 72 17 18
2017 EN-04 10 60 10 10 10 0 0 70 20 10
2014 EN 9 51 26 5 9 0 0 60 14 21
2014 EN-04 10 50 20 0 20 0 0 60 20 10

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EN 56 44 32
2020 EN-04 50 50 12
2020 EN-05 62 38 13

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 59 19 13 0 0 0 9 86 0 32
2020 EN-04 50 33 8 0 0 0 8 91 0 12
2020 EN-05 62 15 15 0 0 0 8 83 0 13

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 EN 19 41 41 32
2020 EN-04 25 33 42 12
2020 EN-05 8 46 46 13
2019 EN 33 21 46 24
2019 EN-04 33 13 53 15
2018 EN 36 18 45 22
2018 EN-04 43 21 36 14
2017 EN 33 28 39 18
2017 EN-04 30 40 30 10
2014 EN 9 37 54 21
2014 EN-04 20 40 40 10
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 55 29 6 6 3 0 0 84 10 31
2020 EN-04 64 27 0 0 9 0 0 91 9 11
2020 EN-05 62 23 15 0 0 0 0 85 0 13
2019 EN 46 54 0 0 0 0 0 100 0 24
2019 EN-04 53 47 0 0 0 0 0 100 0 15
2018 EN 67 10 10 14 0 0 0 76 14 21
2018 EN-04 57 14 14 14 0 0 0 71 14 14
2017 EN 44 33 6 17 0 0 0 78 17 18
2017 EN-04 50 30 10 10 0 0 0 80 10 10
2014 EN 51 44 5 0 0 0 0 95 0 21
2014 EN-04 60 30 10 0 0 0 0 90 0 10

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 34 41 16 3 6 0 0 75 9 32
2020 EN-04 17 58 17 8 0 0 0 75 8 12
2020 EN-05 38 38 15 0 8 0 0 77 8 13
2019 EN 25 38 25 4 8 0 0 63 13 24
2019 EN-04 33 33 13 7 13 0 0 67 20 15
2018 EN 14 45 27 0 14 0 0 59 14 22
2018 EN-04 14 43 36 0 7 0 0 57 7 14
2017 EN 11 61 6 6 17 0 0 72 22 18
2017 EN-04 20 50 10 10 10 0 0 70 20 10
2014 EN 37 40 14 9 0 0 0 77 9 21
2014 EN-04 30 20 30 20 0 0 0 50 20 10

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 3 34 34 22 3 0 3 26 39 32
2020 EN-04 0 50 17 17 8 0 8 27 55 12
2020 EN-05 8 31 38 23 0 0 0 23 38 13
2019 EN 21 25 46 4 4 0 0 8 46 24
2019 EN-04 13 33 40 7 7 0 0 13 47 15
2018 EN 15 40 35 10 0 0 0 10 55 20
2018 EN-04 17 42 33 8 0 0 0 8 58 12
2017 EN 6 44 39 6 6 0 0 11 50 18
2017 EN-04 10 50 30 0 10 0 0 10 60 10
2014 EN 7 28 46 9 5 0 5 15 37 21
2014 EN-04 0 40 50 0 10 0 0 10 40 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 9 16 31 28 9 3 3 40 27 32
2020 EN-04 0 17 17 33 25 8 0 64 18 12
2020 EN-05 8 15 46 23 0 0 8 25 25 13
2019 EN 21 38 25 8 8 0 0 17 58 24
2019 EN-04 27 20 27 13 13 0 0 27 47 15
2018 EN 43 29 24 0 5 0 0 5 71 21
2018 EN-04 46 23 23 0 8 0 0 8 69 13
2017 EN 28 39 22 6 6 0 0 11 67 18
2017 EN-04 30 40 20 0 10 0 0 10 70 10
2014 EN 17 19 19 23 14 5 5 41 39 21
2014 EN-04 20 20 10 30 10 10 0 44 44 10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 13 25 31 19 9 0 3 29 39 32
2020 EN-04 0 25 42 17 17 0 0 33 25 12
2020 EN-05 23 23 31 15 0 0 8 17 50 13
2019 EN 21 46 13 17 4 0 0 21 67 24
2019 EN-04 27 40 7 20 7 0 0 27 67 15
2018 EN 24 38 29 10 0 0 0 10 62 21
2018 EN-04 31 31 23 15 0 0 0 15 62 13
2017 EN 45 22 22 11 0 0 0 11 67 18
2017 EN-04 60 10 20 10 0 0 0 10 70 10
2014 EN 23 35 28 5 5 0 5 10 61 21
2014 EN-04 20 30 30 10 10 0 0 20 50 10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 10 26 26 26 13 0 0 39 35 31
2020 EN-04 0 36 27 18 18 0 0 36 36 11
2020 EN-05 23 15 38 15 8 0 0 23 38 13
2019 EN 8 38 33 13 8 0 0 21 46 24
2019 EN-04 0 40 40 7 13 0 0 20 40 15
2018 EN 19 29 33 19 0 0 0 19 48 21
2018 EN-04 15 38 31 15 0 0 0 15 54 13
2017 EN 22 11 50 17 0 0 0 17 33 18
2017 EN-04 30 20 30 20 0 0 0 20 50 10
2014 EN 14 17 37 19 14 0 0 32 30 21
2014 EN-04 20 10 60 0 10 0 0 10 30 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 13 25 34 13 13 0 3 26 39 32
2020 EN-04 17 25 33 0 17 0 8 18 45 12
2020 EN-05 8 31 46 8 8 0 0 15 38 13
2019 EN 17 33 29 13 4 0 4 17 52 24
2019 EN-04 13 27 33 13 7 0 7 21 43 15
2018 EN 24 33 29 14 0 0 0 14 57 21
2018 EN-04 23 46 15 15 0 0 0 15 69 13
2017 EN 28 16 39 11 6 0 0 17 44 18
2017 EN-04 40 20 30 0 10 0 0 10 60 10
2014 EN 30 9 32 19 9 0 0 28 40 21
2014 EN-04 30 10 30 20 10 0 0 30 40 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 9 6 38 19 22 3 3 43 17 32
2020 EN-04 8 0 25 25 33 8 0 64 9 12
2020 EN-05 0 15 54 23 0 0 8 25 17 13
2019 EN 17 21 42 17 4 0 0 21 38 24
2019 EN-04 13 20 40 20 7 0 0 27 33 15
2018 EN 29 29 24 14 5 0 0 19 57 21
2018 EN-04 23 46 8 15 8 0 0 23 69 13
2017 EN 28 17 39 11 6 0 0 16 45 18
2017 EN-04 30 20 20 20 10 0 0 30 50 10
2014 EN 9 12 32 14 19 5 9 38 25 21
2014 EN-04 10 10 50 0 20 0 10 22 22 10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 9 25 44 9 9 0 3 19 35 32
2020 EN-04 0 17 67 0 17 0 0 17 17 12
2020 EN-05 23 23 31 15 0 0 8 17 50 13
2019 EN 17 38 21 17 8 0 0 25 54 24
2019 EN-04 20 33 13 20 13 0 0 33 53 15
2018 EN 20 30 35 10 5 0 0 15 50 20
2018 EN-04 25 33 17 17 8 0 0 25 58 12
2017 EN 28 28 33 0 11 0 0 11 56 18
2017 EN-04 40 20 20 0 20 0 0 20 60 10
2014 EN 23 17 46 9 0 0 5 10 42 21
2014 EN-04 30 10 50 10 0 0 0 10 40 10

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 0 19 50 22 9 0 0 31 19 32
2020 EN-04 0 8 50 25 17 0 0 42 8 12
2020 EN-05 0 8 69 15 8 0 0 23 8 13
2019 EN 8 25 42 17 8 0 0 25 33 24
2019 EN-04 7 20 47 13 13 0 0 27 27 15

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 16 29 29 19 6 0 0 45 26 31
2020 EN-04 8 25 42 25 0 0 0 33 25 12
2020 EN-05 25 33 25 8 8 0 0 58 17 12
2019 EN 13 25 21 33 8 0 0 38 42 24
2019 EN-04 13 27 7 40 13 0 0 40 53 15

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 44 31 9 6 9 0 0 75 16 32
2020 EN-04 33 58 0 8 0 0 0 92 8 12
2020 EN-05 54 23 15 0 8 0 0 77 8 13
2019 EN 38 29 17 13 4 0 0 67 17 24
2019 EN-04 33 27 20 20 0 0 0 60 20 15
2018 EN 18 41 14 14 14 0 0 59 27 22
2018 EN-04 14 43 14 14 14 0 0 57 29 14
2017 EN 28 39 11 17 6 0 0 67 22 18
2017 EN-04 30 50 0 10 10 0 0 80 20 10
2014 EN 56 40 0 5 0 0 0 95 5 21
2014 EN-04 60 30 0 10 0 0 0 90 10 10

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 56 22 9 9 3 0 0 78 13 32
2020 EN-04 58 17 8 17 0 0 0 75 17 12
2020 EN-05 54 31 15 0 0 0 0 85 0 13
2019 EN 46 38 4 13 0 0 0 83 13 24
2019 EN-04 47 40 0 13 0 0 0 87 13 15
2018 EN 27 45 9 9 9 0 0 73 18 22
2018 EN-04 36 29 14 14 7 0 0 64 21 14
2017 EN 33 39 11 11 6 0 0 72 17 18
2017 EN-04 40 30 10 20 0 0 0 70 20 10
2014 EN 46 49 5 0 0 0 0 95 0 21
2014 EN-04 40 50 10 0 0 0 0 90 0 10

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 43 40 13 0 3 0 0 83 3 30
2020 EN-04 45 45 9 0 0 0 0 91 0 11
2020 EN-05 33 50 17 0 0 0 0 83 0 12
2019 EN 50 38 13 0 0 0 0 88 0 24
2019 EN-04 60 33 7 0 0 0 0 93 0 15
2018 EN 18 59 14 0 9 0 0 77 9 22
2018 EN-04 14 57 21 0 7 0 0 71 7 14

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 34 53 6 3 3 0 0 88 6 32
2020 EN-04 25 58 8 8 0 0 0 83 8 12
2020 EN-05 31 62 8 0 0 0 0 92 0 13
2019 EN 38 42 13 8 0 0 0 79 8 24
2019 EN-04 33 53 7 7 0 0 0 87 7 15
2018 EN 23 50 14 5 9 0 0 73 14 22
2018 EN-04 21 50 21 0 7 0 0 71 7 14
2017 EN 33 50 6 11 0 0 0 83 11 18
2017 EN-04 40 50 0 10 0 0 0 90 10 10
2014 EN 46 44 9 0 0 0 0 91 0 21
2014 EN-04 40 50 10 0 0 0 0 90 0 10

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 34 47 16 0 0 3 0 84 0 32
2020 EN-04 33 50 17 0 0 0 0 83 0 12
2020 EN-05 38 46 8 0 0 8 0 92 0 13
2019 EN 33 54 8 4 0 0 0 88 4 24
2019 EN-04 27 60 7 7 0 0 0 87 7 15
2018 EN 23 59 5 14 0 0 0 82 14 22
2018 EN-04 21 57 7 14 0 0 0 79 14 14
2017 EN 33 44 17 6 0 0 0 78 6 18
2017 EN-04 40 40 20 0 0 0 0 80 0 10
2014 EN 42 32 26 0 0 0 0 74 0 21
2014 EN-04 30 40 30 0 0 0 0 70 0 10

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 59 31 3 3 3 0 0 91 6 32
2020 EN-04 42 42 8 8 0 0 0 83 8 12
2020 EN-05 77 23 0 0 0 0 0 100 0 13
2019 EN 50 33 4 13 0 0 0 83 13 24
2019 EN-04 47 33 7 13 0 0 0 80 13 15
2018 EN 23 55 9 5 9 0 0 77 14 22
2018 EN-04 21 57 14 0 7 0 0 79 7 14
2017 EN 28 56 6 6 6 0 0 83 11 18
2017 EN-04 30 50 0 10 10 0 0 80 20 10
2014 EN 58 24 17 0 0 0 0 83 0 20

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 47 38 6 6 3 0 0 84 9 32
2020 EN-04 33 58 0 8 0 0 0 92 8 12
2020 EN-05 54 38 8 0 0 0 0 92 0 13

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 31 47 19 3 0 0 0 78 3 32
2020 EN-04 25 42 25 8 0 0 0 67 8 12
2020 EN-05 38 54 8 0 0 0 0 92 0 13

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 53 28 9 6 3 0 0 81 9 32
2020 EN-04 42 33 25 0 0 0 0 75 0 12
2020 EN-05 62 38 0 0 0 0 0 100 0 13

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 19 44 22 9 6 0 0 63 16 32
2020 EN-04 17 33 25 25 0 0 0 50 25 12
2020 EN-05 23 46 23 0 8 0 0 69 8 13
2019 EN 21 38 17 17 8 0 0 58 25 24
2019 EN-04 13 47 20 13 7 0 0 60 20 15
2018 EN 9 32 23 18 14 0 5 43 33 22
2018 EN-04 7 29 14 29 14 0 7 38 46 14
2017 EN 22 33 6 17 17 0 6 59 35 18
2017 EN-04 10 40 0 20 20 0 10 55 45 10
2014 EN 28 44 14 5 5 0 5 76 10 21
2014 EN-04 30 50 10 10 0 0 0 80 10 10

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 31 34 13 13 6 3 0 68 19 32
2020 EN-04 25 33 8 25 0 8 0 64 27 12
2020 EN-05 23 54 15 0 8 0 0 77 8 13
2019 EN 38 38 17 8 0 0 0 75 8 24
2019 EN-04 40 40 13 7 0 0 0 80 7 15
2018 EN 14 55 18 5 9 0 0 68 14 22
2018 EN-04 14 57 21 7 0 0 0 71 7 14
2017 EN 22 50 17 6 6 0 0 72 11 18
2017 EN-04 20 50 20 10 0 0 0 70 10 10
2014 EN 37 49 14 0 0 0 0 86 0 21
2014 EN-04 30 50 20 0 0 0 0 80 0 10

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 34 47 3 13 3 0 0 81 16 32
2020 EN-04 17 58 8 17 0 0 0 75 17 12
2020 EN-05 31 54 0 8 8 0 0 85 15 13
2019 EN 35 39 17 9 0 0 0 74 9 23
2019 EN-04 36 43 7 14 0 0 0 79 14 14
2018 EN 18 45 14 9 14 0 0 64 23 22
2018 EN-04 14 57 7 14 7 0 0 71 21 14

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 28 22 22 13 13 3 0 52 26 32
2020 EN-04 17 8 42 25 8 0 0 25 33 12
2020 EN-05 23 38 15 8 8 8 0 67 17 13
2019 EN 8 63 13 8 8 0 0 71 17 24
2019 EN-04 7 73 7 7 7 0 0 80 13 15
2018 EN 9 23 23 23 18 5 0 33 43 22
2018 EN-04 7 14 29 29 14 7 0 23 46 14
2017 EN 11 39 22 0 22 6 0 53 24 18
2017 EN-04 10 40 20 0 20 10 0 55 22 10
2014 EN 14 37 23 5 0 21 0 65 6 21
2014 EN-04 10 60 10 10 0 10 0 78 11 10

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 22 41 6 25 6 0 0 63 31 32
2020 EN-04 17 42 8 25 8 0 0 58 33 12
2020 EN-05 31 38 8 15 8 0 0 69 23 13

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 31 41 6 19 3 0 0 72 22 32
2020 EN-04 17 33 8 33 8 0 0 50 42 12
2020 EN-05 38 46 8 8 0 0 0 85 8 13
2019 EN 33 42 4 4 17 0 0 75 21 24
2019 EN-04 27 40 7 7 20 0 0 67 27 15
2017 EN 33 50 0 11 6 0 0 83 17 18
2017 EN-04 10 60 0 20 10 0 0 70 30 10
2014 EN 39 32 5 24 0 0 0 71 24 20
2014 EN-04 20 40 0 40 0 0 0 60 40 10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 34 44 9 9 3 0 0 78 13 32
2020 EN-04 33 33 17 17 0 0 0 67 17 12
2020 EN-05 38 54 0 0 8 0 0 92 8 13
2019 EN 33 46 13 8 0 0 0 79 8 24
2019 EN-04 33 47 7 13 0 0 0 80 13 15
2017 EN 61 28 11 0 0 0 0 89 0 18
2017 EN-04 50 40 10 0 0 0 0 90 0 10
2014 EN 32 60 7 0 0 0 0 93 0 21
2014 EN-04 30 70 0 0 0 0 0 100 0 10

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 69 22 0 6 3 0 0 91 9 32
2020 EN-04 67 17 0 17 0 0 0 83 17 12
2020 EN-05 85 15 0 0 0 0 0 100 0 13
2017 EN 61 28 6 5 0 0 0 89 5 18
2017 EN-04 60 30 0 10 0 0 0 90 10 10
2014 EN 60 30 0 5 5 0 0 91 9 21
2014 EN-04 50 40 0 10 0 0 0 90 10 10

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 53 41 3 0 3 0 0 94 3 32
2020 EN-04 50 42 0 0 8 0 0 92 8 12
2020 EN-05 54 38 8 0 0 0 0 92 0 13
2019 EN 50 33 8 0 8 0 0 83 8 24
2019 EN-04 60 27 7 0 7 0 0 87 7 15

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EN 19 81 32
2018 EN 32 68 22

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 19 22 28 13 3 16 0 48 19 32
2020 EN-04 17 25 42 17 0 0 0 42 17 12
2020 EN-05 15 31 23 15 0 15 0 55 18 13
2019 EN 4 42 33 4 4 13 0 52 10 24
2019 EN-04 7 53 27 7 0 7 0 64 7 15
2018 EN 10 29 38 0 14 10 0 42 16 21
2018 EN-04 8 23 38 0 15 15 0 36 18 13
2017 EN 11 22 22 6 17 17 6 43 29 18
2017 EN-04 10 20 10 10 20 20 10 42 43 10
2014 EN 14 35 19 5 5 14 9 64 12 21
2014 EN-04 10 60 10 0 0 10 10 88 0 10

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 41 28 19 6 3 3 0 71 10 32
2020 EN-04 33 25 33 8 0 0 0 58 8 12
2020 EN-05 31 46 15 8 0 0 0 77 8 13
2019 EN 17 61 13 4 4 0 0 78 9 23
2019 EN-04 20 60 13 7 0 0 0 80 7 15
2018 EN 14 43 19 5 14 5 0 60 20 21
2018 EN-04 8 38 23 8 15 8 0 50 25 13
2017 EN 16 56 0 11 11 6 0 76 24 18
2017 EN-04 10 60 0 10 10 10 0 78 22 10
2014 EN 28 49 14 9 0 0 0 77 9 21
2014 EN-04 30 60 10 0 0 0 0 90 0 10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 19 22 38 3 0 19 0 50 4 32
2020 EN-04 17 33 50 0 0 0 0 50 0 12
2020 EN-05 23 23 23 8 0 23 0 60 10 13
2019 EN 4 46 29 4 0 13 4 60 5 24
2019 EN-04 0 53 20 7 0 13 7 67 8 15
2018 EN 14 33 24 5 10 10 5 56 17 21
2018 EN-04 7 36 21 7 7 14 7 55 18 14
2017 EN 11 22 28 0 0 39 0 54 0 18
2017 EN-04 10 20 20 0 0 50 0 60 0 10
2014 EN 9 28 30 0 0 19 14 55 0 21
2014 EN-04 10 30 30 0 0 10 20 57 0 10

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 38 38 19 3 0 3 0 77 3 32
2020 EN-04 25 42 33 0 0 0 0 67 0 12
2020 EN-05 38 46 8 8 0 0 0 85 8 13
2019 EN 17 54 29 0 0 0 0 71 0 24
2019 EN-04 13 60 27 0 0 0 0 73 0 15
2018 EN 14 45 9 18 9 5 0 62 29 22
2018 EN-04 7 43 14 21 7 7 0 54 31 14
2017 EN 22 50 22 6 0 0 0 72 6 18
2017 EN-04 20 60 10 10 0 0 0 80 10 10
2014 EN 42 37 12 5 0 5 0 83 5 21
2014 EN-04 50 30 10 10 0 0 0 80 10 10

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EN 13 88 32
2020 EN-04 25 75 12
2020 EN-05 0 100 13

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EN 13 88 32
2020 EN-04 17 83 12
2020 EN-05 8 92 13
2019 EN 17 83 24
2019 EN-04 27 73 15

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 50 34 6 6 0 3 0 87 6 32
2020 EN-04 50 33 17 0 0 0 0 83 0 12
2020 EN-05 54 38 0 0 0 8 0 100 0 13
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 31 44 13 6 6 0 0 75 13 32
2020 EN-04 17 50 17 0 17 0 0 67 17 12
2020 EN-05 46 38 15 0 0 0 0 85 0 13

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 31 41 19 9 0 0 0 72 9 32
2020 EN-04 17 42 33 8 0 0 0 58 8 12
2020 EN-05 46 31 8 15 0 0 0 77 15 13

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 31 34 19 13 3 0 0 66 16 32
2020 EN-04 17 42 33 0 8 0 0 58 8 12
2020 EN-05 46 23 8 23 0 0 0 69 23 13

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 25 47 16 13 0 0 0 72 13 32
2020 EN-04 8 75 17 0 0 0 0 83 0 12
2020 EN-05 46 23 8 23 0 0 0 69 23 13

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 44 31 16 9 0 0 0 75 9 32
2020 EN-04 33 33 25 8 0 0 0 67 8 12
2020 EN-05 46 31 8 15 0 0 0 77 15 13

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 66 25 6 0 0 0 3 94 0 32
2020 EN-04 50 33 8 0 0 0 8 91 0 12
2020 EN-05 77 15 8 0 0 0 0 92 0 13

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 34 41 22 3 0 0 0 75 3 32
2020 EN-04 25 42 33 0 0 0 0 67 0 12
2020 EN-05 23 54 15 8 0 0 0 77 8 13

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 50 28 13 9 0 0 0 78 9 32
2020 EN-04 33 42 17 8 0 0 0 75 8 12
2020 EN-05 69 23 8 0 0 0 0 92 0 13

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 59 34 3 0 0 3 0 97 0 32
2020 EN-04 33 50 8 0 0 8 0 91 0 12
2020 EN-05 69 31 0 0 0 0 0 100 0 13

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EN 94 6 17

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 25 31 19 25 0 0 0 56 25 16

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 28 50 16 6 0 0 0 78 6 32
2020 EN-04 8 58 33 0 0 0 0 67 0 12
2020 EN-05 38 46 8 8 0 0 0 85 8 13
2019 EN 21 58 21 0 0 0 0 79 0 24
2019 EN-04 20 60 20 0 0 0 0 80 0 15
2018 EN 24 43 19 5 10 0 0 67 14 21
2018 EN-04 15 46 23 8 8 0 0 62 15 13
2017 EN 11 56 22 6 6 0 0 67 11 18
2017 EN-04 10 50 40 0 0 0 0 60 0 10

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 31 34 13 13 9 0 0 66 22 32
2020 EN-04 0 58 0 33 8 0 0 58 42 12
2020 EN-05 54 15 31 0 0 0 0 69 0 13

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 38 34 19 6 3 0 0 72 9 32
2020 EN-04 8 58 25 8 0 0 0 67 8 12
2020 EN-05 62 23 15 0 0 0 0 85 0 13

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 35 35 13 10 6 0 0 71 16 31
2020 EN-04 25 42 8 17 8 0 0 67 25 12
2020 EN-05 25 42 25 8 0 0 0 67 8 12
2019 EN 17 46 8 25 4 0 0 63 29 24
2019 EN-04 20 47 0 27 7 0 0 67 33 15
2018 EN 10 29 24 19 19 0 0 38 38 21
2018 EN-04 8 23 23 31 15 0 0 31 46 13
2017 EN 11 28 45 6 11 0 0 39 17 18
2017 EN-04 10 40 30 10 10 0 0 50 20 10

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 24 59 12 6 0 0 0 82 6 17
2019 EN 20 60 0 20 0 0 0 80 20 15
2019 EN-04 20 50 0 30 0 0 0 70 30 10

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 41 28 16 0 16 0 0 69 16 32
2020 EN-04 42 8 25 0 25 0 0 50 25 12
2020 EN-05 31 46 15 0 8 0 0 77 8 13

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 28 25 19 13 16 0 0 53 28 32
2020 EN-04 17 33 8 17 25 0 0 50 42 12
2020 EN-05 38 23 23 8 8 0 0 62 15 13
2019 EN 13 33 21 21 13 0 0 46 33 24
2019 EN-04 13 27 20 27 13 0 0 40 40 15
2018 EN 9 32 32 14 14 0 0 41 27 22
2018 EN-04 7 29 36 14 14 0 0 36 29 14
2017 EN 17 33 22 17 11 0 0 50 28 18
2017 EN-04 20 20 20 30 10 0 0 40 40 10

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 13 9 38 19 22 0 0 22 41 32
2020 EN-04 8 8 25 25 33 0 0 17 58 12
2020 EN-05 23 8 38 15 15 0 0 31 31 13
2019 EN 13 25 25 25 13 0 0 38 38 24
2019 EN-04 20 33 13 20 13 0 0 53 33 15
2018 EN 9 14 32 36 9 0 0 23 45 22
2018 EN-04 14 14 21 43 7 0 0 29 50 14
2017 EN 17 16 33 22 11 0 0 33 33 18
2017 EN-04 20 10 20 30 20 0 0 30 50 10

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 22 16 19 19 25 0 0 38 44 32
2020 EN-04 17 0 17 42 25 0 0 17 67 12
2020 EN-05 15 31 31 0 23 0 0 46 23 13
2019 EN 25 13 33 25 4 0 0 38 29 24
2019 EN-04 27 20 33 13 7 0 0 47 20 15
2018 EN 5 36 9 36 14 0 0 41 50 22
2018 EN-04 0 43 7 43 7 0 0 43 50 14
2017 EN 18 23 18 24 18 0 0 41 41 17
2017 EN-04 10 30 10 30 20 0 0 40 50 10

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 16 19 26 19 19 0 0 35 39 31
2020 EN-04 17 25 17 8 33 0 0 42 42 12
2020 EN-05 15 15 38 23 8 0 0 31 31 13
2019 EN 17 17 21 21 25 0 0 33 46 24
2019 EN-04 20 13 27 13 27 0 0 33 40 15
2018 EN 5 23 14 32 27 0 0 27 59 22
2018 EN-04 7 7 14 43 29 0 0 14 71 14
2017 EN 11 33 22 17 17 0 0 45 33 18
2017 EN-04 0 30 20 30 20 0 0 30 50 10

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 34 22 19 13 13 0 0 56 25 32
2020 EN-04 33 8 25 25 8 0 0 42 33 12
2020 EN-05 31 31 15 8 15 0 0 62 23 13
2019 EN 25 33 21 13 0 4 4 64 14 24
2019 EN-04 27 33 27 7 0 0 7 64 7 15
2018 EN 32 23 32 14 0 0 0 55 14 22
2018 EN-04 36 14 36 14 0 0 0 50 14 14
2017 EN 39 33 16 6 0 0 6 77 6 18
2017 EN-04 30 50 20 0 0 0 0 80 0 10

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 19 25 25 6 25 0 0 44 31 32
2020 EN-04 8 25 33 8 25 0 0 33 33 12
2020 EN-05 31 15 15 8 31 0 0 46 38 13
2019 EN 25 38 17 17 4 0 0 63 21 24
2019 EN-04 27 40 13 13 7 0 0 67 20 15
2018 EN 5 45 23 9 18 0 0 50 27 22
2018 EN-04 7 43 21 14 14 0 0 50 29 14
2017 EN 28 39 33 0 0 0 0 67 0 18
2017 EN-04 20 30 50 0 0 0 0 50 0 10

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 25 25 16 6 19 0 9 55 28 32
2020 EN-04 25 17 17 0 25 0 17 50 30 12
2020 EN-05 31 23 8 15 15 0 8 58 33 13

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 22 38 19 16 6 0 0 59 22 32
2020 EN-04 33 25 17 25 0 0 0 58 25 12
2020 EN-05 15 46 31 0 8 0 0 62 8 13
2019 EN 17 33 29 17 4 0 0 50 21 24
2019 EN-04 27 20 27 20 7 0 0 47 27 15
2018 EN 15 35 25 5 20 0 0 50 25 20
2018 EN-04 17 33 25 8 17 0 0 50 25 12
2017 EN 5 50 28 11 6 0 0 55 17 18
2017 EN-04 10 40 20 20 10 0 0 50 30 10

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 9 41 13 28 9 0 0 50 38 32
2020 EN-04 8 33 17 33 8 0 0 42 42 12
2020 EN-05 8 31 15 31 15 0 0 38 46 13
2019 EN 8 29 29 25 8 0 0 38 33 24
2019 EN-04 13 33 20 27 7 0 0 47 33 15
2018 EN 15 30 25 15 15 0 0 45 30 20
2018 EN-04 8 25 25 25 17 0 0 33 42 12
2017 EN 11 28 28 17 17 0 0 39 33 18
2017 EN-04 10 20 20 30 20 0 0 30 50 10

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 25 31 16 19 9 0 0 56 28 32
2020 EN-04 17 33 8 33 8 0 0 50 42 12
2020 EN-05 31 31 23 8 8 0 0 62 15 13
2019 EN 17 46 4 21 13 0 0 63 33 24
2019 EN-04 13 53 0 13 20 0 0 67 33 15
2018 EN 20 20 30 10 20 0 0 40 30 20
2018 EN-04 17 17 33 17 17 0 0 33 33 12
2017 EN 16 33 22 28 0 0 0 50 28 18
2017 EN-04 10 40 20 30 0 0 0 50 30 10

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 34 38 13 3 13 0 0 72 16 32
2020 EN-04 42 33 17 0 8 0 0 75 8 12
2020 EN-05 31 46 8 8 8 0 0 77 15 13
2019 EN 38 29 8 13 13 0 0 67 25 24
2019 EN-04 40 27 0 20 13 0 0 67 33 15

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 19 44 13 16 9 0 0 63 25 32
2020 EN-04 8 58 8 25 0 0 0 67 25 12
2020 EN-05 23 31 23 15 8 0 0 54 23 13

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 19 25 28 16 13 0 0 44 28 32
2020 EN-04 8 25 42 17 8 0 0 33 25 12
2020 EN-05 15 23 31 8 23 0 0 38 31 13
2019 EN 42 17 21 13 8 0 0 58 21 24
2019 EN-04 47 20 20 7 7 0 0 67 13 15
2018 EN 10 40 25 5 20 0 0 50 25 20
2018 EN-04 8 42 25 8 17 0 0 50 25 12
2017 EN 33 33 17 11 6 0 0 67 17 18
2017 EN-04 40 30 10 20 0 0 0 70 20 10

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 47 34 6 6 6 0 0 81 13 32
2020 EN-04 42 33 17 8 0 0 0 75 8 12
2020 EN-05 54 31 0 8 8 0 0 85 15 13
2019 EN 42 38 8 4 8 0 0 79 13 24
2019 EN-04 47 27 7 7 13 0 0 73 20 15
2018 EN 35 40 10 10 5 0 0 75 15 20
2018 EN-04 33 50 0 17 0 0 0 83 17 12
2017 EN 67 22 6 6 0 0 0 89 6 18
2017 EN-04 70 20 0 10 0 0 0 90 10 10

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 22 19 31 16 13 0 0 41 28 32
2020 EN-04 17 17 42 17 8 0 0 33 25 12
2020 EN-05 38 15 15 15 15 0 0 54 31 13

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 75 6 13 3 0 0 3 84 3 32
2020 EN-04 67 0 17 8 0 0 8 73 9 12
2020 EN-05 69 15 15 0 0 0 0 85 0 13
2019 EN 74 13 4 0 0 0 9 95 0 23
2019 EN-04 71 7 7 0 0 0 14 92 0 14
2018 EN 58 26 11 5 0 0 0 84 5 19
2018 EN-04 58 25 8 8 0 0 0 83 8 12

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 72 13 3 6 3 3 0 87 10 32
2020 EN-04 75 8 0 8 0 8 0 91 9 12
2020 EN-05 77 15 8 0 0 0 0 92 0 13
2019 EN 74 13 9 4 0 0 0 87 4 23
2019 EN-04 79 7 14 0 0 0 0 86 0 14
2018 EN 55 30 10 0 5 0 0 85 5 20
2018 EN-04 58 33 8 0 0 0 0 92 0 12
2017 EN 59 29 6 0 6 0 0 88 6 17

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 63 25 9 0 3 0 0 88 3 32
2020 EN-04 75 25 0 0 0 0 0 100 0 12
2020 EN-05 38 38 23 0 0 0 0 77 0 13
2019 EN 46 38 13 4 0 0 0 83 4 24
2019 EN-04 40 40 13 7 0 0 0 80 7 15
2018 EN 23 32 32 5 9 0 0 55 14 22
2018 EN-04 21 21 43 7 7 0 0 43 14 14
2017 EN 44 22 28 6 0 0 0 67 6 18
2017 EN-04 40 30 20 10 0 0 0 70 10 10

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 53 22 16 0 9 0 0 75 9 32
2020 EN-04 67 8 8 0 17 0 0 75 17 12
2020 EN-05 46 31 23 0 0 0 0 77 0 13
2019 EN 50 38 8 0 4 0 0 88 4 24
2019 EN-04 53 27 13 0 7 0 0 80 7 15
2018 EN 41 32 14 5 9 0 0 73 14 22
2018 EN-04 50 29 7 7 7 0 0 79 14 14
2017 EN 33 33 17 6 11 0 0 67 17 18
2017 EN-04 30 30 20 10 10 0 0 60 20 10

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 63 22 3 3 0 0 9 93 3 32
2020 EN-04 75 8 0 0 0 0 17 100 0 12
2020 EN-05 62 31 8 0 0 0 0 92 0 13
2019 EN 50 13 25 4 4 0 4 65 9 24
2019 EN-04 53 7 27 7 0 0 7 64 7 15
2018 EN 27 23 23 5 0 0 23 65 6 22
2018 EN-04 21 14 29 0 0 0 36 56 0 14
2017 EN 33 22 11 0 0 0 33 83 0 18
2017 EN-04 30 20 10 0 0 0 40 83 0 10

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 56 38 6 0 0 0 0 94 0 32
2020 EN-04 67 33 0 0 0 0 0 100 0 12
2020 EN-05 46 38 15 0 0 0 0 85 0 13
2019 EN 52 43 4 0 0 0 0 96 0 23
2019 EN-04 57 36 7 0 0 0 0 93 0 14
2018 EN 50 18 18 9 0 0 5 71 10 22
2018 EN-04 50 14 21 7 0 0 7 69 8 14
2017 EN 39 45 6 0 0 0 11 94 0 18
2017 EN-04 30 50 10 0 0 0 10 89 0 10

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 78 16 0 0 3 0 3 97 3 32
2020 EN-04 67 17 0 0 8 0 8 91 9 12
2020 EN-05 77 23 0 0 0 0 0 100 0 13
2019 EN 67 25 4 0 4 0 0 92 4 24
2019 EN-04 73 13 7 0 7 0 0 87 7 15
2018 EN 59 23 5 0 9 0 5 86 10 22
2018 EN-04 64 21 0 0 7 0 7 92 8 14
2017 EN 72 17 6 0 0 0 6 94 0 18
2017 EN-04 60 20 10 0 0 0 10 89 0 10

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 56 22 16 3 3 0 0 78 6 32
2020 EN-04 42 33 25 0 0 0 0 75 0 12
2020 EN-05 54 15 15 8 8 0 0 69 15 13
2019 EN 57 22 17 0 0 0 4 82 0 23
2019 EN-04 57 21 14 0 0 0 7 85 0 14
2018 EN 59 32 9 0 0 0 0 91 0 22
2018 EN-04 57 36 7 0 0 0 0 93 0 14
2017 EN 61 28 6 0 0 0 6 94 0 18
2017 EN-04 50 30 10 0 0 0 10 89 0 10

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 22 41 28 6 3 0 0 63 9 32
2020 EN-04 8 33 50 8 0 0 0 42 8 12
2020 EN-05 15 46 23 8 8 0 0 62 15 13

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 19 22 34 19 6 0 0 41 25 32
2020 EN-04 17 8 42 25 8 0 0 25 33 12
2020 EN-05 23 23 31 15 8 0 0 46 23 13
2019 EN 21 25 29 21 4 0 0 46 25 24
2019 EN-04 20 27 33 13 7 0 0 47 20 15
2018 EN 14 5 55 14 9 5 0 19 24 22
2018 EN-04 14 0 57 21 0 7 0 15 23 14
2017 EN 6 22 50 22 0 0 0 28 22 18
2017 EN-04 0 30 50 20 0 0 0 30 20 10

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 28 13 31 22 6 0 0 28 41 32
2020 EN-04 25 17 42 8 8 0 0 17 42 12
2020 EN-05 38 8 31 15 8 0 0 23 46 13
2019 EN 8 25 38 17 13 0 0 29 33 24
2019 EN-04 13 20 40 20 7 0 0 27 33 15
2018 EN 14 32 36 14 5 0 0 18 45 22
2018 EN-04 7 50 29 7 7 0 0 14 57 14
2017 EN 0 22 56 11 11 0 0 22 22 18
2017 EN-04 0 30 40 20 10 0 0 30 30 10
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 41 44 13 3 52 48 32
2020 EN-04 25 42 25 8 63 38 12
2020 EN-05 31 62 8 0 67 33 13

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EN 15 85 13

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 50 16 13 6 9 0 6 70 17 32
2020 EN-04 42 8 17 8 8 0 17 60 20 12
2020 EN-05 62 23 0 8 8 0 0 85 15 13
2019 EN 38 25 17 13 0 0 8 68 14 24
2019 EN-04 40 27 7 13 0 0 13 77 15 15
2018 EN 36 23 18 9 5 0 9 65 15 22
2018 EN-04 29 21 21 14 0 0 14 58 17 14

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 15 23 15 15 31 0 0 38 46 13

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EN 0 8 23 15 54 0 0 8 69 13
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