2020 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - ED

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 55 33 5 4 3 0 0 88 7 102
2020 ED-01 53 36 4 4 3 0 0 89 7 73
2019 ED 51 41 5 1 2 0 0 91 3 93
2019 ED-01 53 39 6 2 0 0 0 92 2 66
2018 ED 49 45 4 1 0 0 0 95 1 73
2018 ED-01 47 47 4 2 0 0 0 94 2 53
2017 ED 56 40 2 3 0 0 0 96 3 111
2017 ED-01 58 37 3 3 0 0 0 95 3 79
2017 ED-04 59 41 0 0 0 0 0 100 0 10
2014 ED 55 34 6 1 4 0 0 89 5 108
2014 ED-01 53 36 7 1 3 0 0 89 4 92

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 30 33 10 16 11 0 0 64 26 102
2020 ED-01 30 36 8 12 14 0 0 66 26 73
2020 ED-04 20 20 30 30 0 0 0 40 30 10
2019 ED 24 40 11 14 12 0 0 63 26 93
2019 ED-01 23 39 11 15 12 0 0 62 27 66
2018 ED 18 39 22 11 11 0 0 57 22 74
2018 ED-01 15 38 17 15 13 0 0 54 29 52
2017 ED 33 33 5 17 12 0 0 66 28 111
2017 ED-01 30 30 5 19 15 0 0 61 34 79
2017 ED-04 29 39 10 22 0 0 0 68 22 10

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 64 34 1 1 0 0 0 98 1 103
2020 ED-01 62 37 1 0 0 0 0 99 0 73
2020 ED-04 70 30 0 0 0 0 0 100 0 10
2019 ED 68 27 2 1 2 0 0 95 3 93
2019 ED-01 70 27 2 0 2 0 0 97 2 66
2018 ED 72 23 4 0 1 0 0 95 1 75
2018 ED-01 68 26 4 0 2 0 0 94 2 53
2017 ED 72 25 2 1 0 0 0 97 1 110
2017 ED-01 72 26 1 1 0 0 0 97 1 78
2017 ED-04 90 10 0 0 0 0 0 100 0 10
2014 ED 76 21 4 0 0 0 0 96 0 107
2014 ED-01 76 21 3 0 0 0 0 97 0 92

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 56 38 3 3 0 0 0 94 3 102
2020 ED-01 54 39 3 4 0 0 0 93 4 72
2020 ED-04 70 30 0 0 0 0 0 100 0 10
2019 ED 57 35 4 0 4 0 0 91 4 92
2019 ED-01 56 36 5 0 3 0 0 92 3 66
2018 ED 53 39 7 0 1 0 0 92 1 74
2018 ED-01 48 42 8 0 2 0 0 90 2 52
2017 ED 56 37 4 2 1 0 0 94 3 110
2017 ED-01 55 36 5 3 1 0 0 91 4 78
2017 ED-04 59 41 0 0 0 0 0 100 0 10
2014 ED 64 26 6 3 1 0 0 90 4 108
2014 ED-01 64 26 7 3 0 0 0 90 3 92

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 32 33 18 7 9 1 0 66 16 103
2020 ED-01 28 32 19 10 10 1 0 61 20 72
2020 ED-04 50 40 10 0 0 0 0 90 0 10
2019 ED 27 32 16 19 5 0 0 59 24 91
2019 ED-01 23 36 19 16 6 0 0 59 22 64
2018 ED 23 31 16 19 11 1 0 54 30 75
2018 ED-01 19 34 15 21 11 0 0 53 32 53
2017 ED 33 27 16 13 11 0 0 60 24 111
2017 ED-01 27 27 18 15 14 0 0 53 29 79
2017 ED-04 59 10 10 22 0 0 0 68 22 10
2014 ED 31 31 12 12 12 1 0 64 24 108
2014 ED-01 33 33 12 11 11 1 0 66 22 92

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 30 38 16 9 8 0 0 68 17 103
2020 ED-01 26 40 15 10 8 0 0 67 18 72
2020 ED-04 60 20 10 10 0 0 0 80 10 10
2019 ED 27 34 22 12 5 0 0 61 17 92
2019 ED-01 26 35 21 12 6 0 0 61 18 66
2018 ED 17 41 9 20 12 0 0 59 32 75
2018 ED-01 13 42 11 21 13 0 0 55 34 53
2017 ED 33 32 13 10 12 0 0 65 22 110
2017 ED-01 28 29 14 13 15 0 0 58 28 78
2017 ED-04 49 41 0 10 0 0 0 90 10 10
2014 ED 30 31 17 9 13 0 0 61 22 108
2014 ED-01 29 33 18 8 12 0 0 62 20 92

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 36 27 16 9 6 6 1 68 16 103
2020 ED-01 36 26 17 10 6 6 0 66 16 72
2020 ED-04 50 20 0 10 0 20 0 88 13 10
2019 ED 37 23 17 14 4 3 2 63 19 93
2019 ED-01 36 23 20 11 6 3 2 62 17 66
2018 ED 32 32 12 8 8 4 3 70 17 74
2018 ED-01 33 31 15 10 4 6 2 69 15 52
2017 ED 41 21 17 7 11 3 0 64 19 111
2017 ED-01 37 21 18 9 13 3 0 60 22 79
2017 ED-04 49 10 20 0 12 10 0 65 13 10
2014 ED 33 21 19 11 12 3 1 57 24 108
2014 ED-01 33 22 18 12 12 2 1 56 25 92
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 50 32 10 3 4 0 2 83 7 103
2020 ED-01 51 26 11 3 6 0 3 80 9 72
2020 ED-04 40 40 10 10 0 0 0 80 10 10
2019 ED 41 35 6 10 6 0 1 77 16 93
2019 ED-01 35 38 6 14 6 0 2 74 20 66

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 46 30 5 9 9 1 1 77 18 103
2020 ED-01 44 29 3 10 11 1 1 76 21 72
2020 ED-04 50 20 20 10 0 0 0 70 10 10
2019 ED 28 26 18 16 10 1 0 55 26 92
2019 ED-01 28 26 18 17 9 2 0 55 27 65
2018 ED 27 38 14 15 7 0 0 65 22 74
2018 ED-01 23 42 13 15 6 0 0 65 21 52
2017 ED 40 28 10 8 12 0 2 70 20 111
2017 ED-01 35 29 9 12 15 0 0 64 27 79
2017 ED-04 49 41 10 0 0 0 0 90 0 10
2014 ED 41 29 6 9 13 2 0 71 23 108
2014 ED-01 41 28 5 11 12 2 0 71 23 92

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 46 35 10 4 6 0 0 81 10 103
2020 ED-01 45 34 10 4 7 0 0 79 11 73
2020 ED-04 40 40 10 10 0 0 0 80 10 10
2019 ED 36 29 13 12 9 0 1 66 21 92
2019 ED-01 35 31 11 15 6 0 2 67 22 65
2018 ED 31 31 7 19 12 0 0 62 31 74
2018 ED-01 29 31 6 23 12 0 0 60 35 52
2017 ED 46 22 12 9 12 0 0 67 21 111
2017 ED-01 45 14 15 10 15 0 0 59 26 79
2017 ED-04 59 29 0 12 0 0 0 88 12 10
2014 ED 43 31 4 8 14 0 1 74 22 108
2014 ED-01 42 29 4 10 13 0 1 73 23 92

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 33 24 12 16 13 3 0 59 29 102
2020 ED-01 28 22 11 19 17 3 0 51 37 72
2019 ED 22 28 16 16 9 10 0 55 27 93
2019 ED-01 24 27 17 15 8 9 0 57 25 66
2018 ED 17 25 17 21 9 9 0 47 34 75
2018 ED-01 15 19 21 23 11 11 0 38 38 53
2017 ED 27 30 11 12 12 8 1 62 26 111
2017 ED-01 20 27 15 14 14 9 1 52 31 79
2017 ED-04 49 41 0 10 0 0 0 90 10 10
2014 ED 29 30 12 10 8 11 0 66 21 108
2014 ED-01 29 25 13 12 9 12 0 62 23 92

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 30 23 8 22 15 2 0 54 38 103
2020 ED-01 24 22 7 25 19 3 0 47 46 72
2020 ED-04 60 20 10 10 0 0 0 80 10 10
2019 ED 27 26 18 16 11 2 0 54 27 93
2019 ED-01 26 26 18 17 11 3 0 53 28 66
2018 ED 16 29 12 21 17 4 0 47 40 75
2018 ED-01 15 26 13 21 21 4 0 43 43 53
2017 ED 24 28 14 18 13 2 1 53 32 111
2017 ED-01 19 24 16 24 14 1 1 44 39 79
2017 ED-04 39 29 20 12 0 0 0 68 12 10
2014 ED 23 34 18 11 11 3 0 59 23 108
2014 ED-01 24 32 18 12 12 2 0 57 24 92

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 25 17 18 23 13 5 0 44 37 102
2020 ED-01 18 15 17 24 18 7 0 36 45 71
2020 ED-04 60 20 10 10 0 0 0 80 10 10
2019 ED 18 29 16 22 13 2 0 48 35 93
2019 ED-01 20 27 17 21 14 2 0 48 35 66
2018 ED 11 27 13 28 13 8 0 41 45 75
2018 ED-01 8 25 15 28 15 9 0 35 48 53
2017 ED 18 24 10 28 14 5 1 44 45 110
2017 ED-01 14 19 8 35 18 5 1 36 56 78
2017 ED-04 20 39 20 22 0 0 0 59 22 10
2014 ED 19 27 17 16 18 4 0 48 35 108
2014 ED-01 20 25 18 15 17 4 0 47 34 92

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 22 24 8 20 24 3 0 47 45 101
2020 ED-01 14 23 6 24 30 4 0 38 56 71
2020 ED-04 60 20 10 10 0 0 0 80 10 10
2019 ED 16 22 13 25 23 1 0 38 48 92
2019 ED-01 15 18 14 28 23 2 0 34 52 65
2018 ED 11 31 5 23 27 4 0 43 51 75
2018 ED-01 9 28 6 21 32 4 0 39 55 53
2017 ED 20 22 13 25 18 3 1 43 44 111
2017 ED-01 15 16 15 28 21 3 1 33 51 79
2017 ED-04 39 29 10 22 0 0 0 68 22 10
2014 ED 17 27 15 19 17 6 0 47 38 108
2014 ED-01 15 26 15 21 16 7 0 44 40 92
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 24 29 12 18 17 0 0 53 35 103
2020 ED-01 22 29 15 14 21 0 0 51 34 73
2020 ED-04 30 30 0 40 0 0 0 60 40 10
2019 ED 20 38 11 12 19 0 0 58 31 93
2019 ED-01 18 38 11 14 20 0 0 56 33 66
2018 ED 16 34 14 22 15 0 0 50 36 74
2018 ED-01 15 32 13 25 15 0 0 47 40 53
2017 ED 25 31 14 13 16 0 0 57 29 111
2017 ED-01 25 29 13 15 18 0 0 54 33 79
2017 ED-04 49 29 10 12 0 0 0 78 12 10
2014 ED 26 35 13 12 12 1 1 62 25 108
2014 ED-01 26 36 11 13 12 1 1 63 26 92

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 45 35 9 12 0 0 0 80 12 103
2020 ED-01 49 32 7 12 0 0 0 81 12 73
2020 ED-04 30 50 10 10 0 0 0 80 10 10
2019 ED 44 34 5 12 4 0 0 78 16 93
2019 ED-01 39 38 5 15 3 0 0 77 18 66
2018 ED 27 47 14 12 0 0 0 74 12 74
2018 ED-01 25 45 17 13 0 0 0 70 13 53
2017 ED 40 33 7 15 4 0 0 74 19 111
2017 ED-01 38 32 8 19 4 0 0 69 23 79
2017 ED-04 49 32 10 10 0 0 0 80 10 10

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 42 28 11 10 9 0 1 71 18 104
2020 ED-01 41 29 7 11 11 0 1 71 22 73
2020 ED-04 30 40 10 20 0 0 0 70 20 10
2019 ED 24 37 14 11 15 0 0 60 26 93
2019 ED-01 23 36 12 12 17 0 0 59 29 66
2018 ED 27 38 9 18 8 0 0 65 26 74
2018 ED-01 25 40 12 15 8 0 0 65 23 52
2017 ED 33 33 12 9 13 0 1 66 22 111
2017 ED-01 33 29 9 10 18 0 1 63 28 79
2017 ED-04 49 41 10 0 0 0 0 90 0 10
2014 ED 35 32 11 9 12 0 0 68 21 108
2014 ED-01 35 33 10 11 12 0 0 67 23 92

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 25 38 10 13 12 0 4 65 25 104
2020 ED-01 23 38 10 14 15 0 0 62 29 73
2020 ED-04 20 50 20 10 0 0 0 70 10 10
2019 ED 18 42 11 17 11 0 0 61 28 92
2019 ED-01 17 42 11 18 12 0 0 58 31 65
2018 ED 16 41 9 19 14 0 1 58 33 74
2018 ED-01 15 42 9 21 13 0 0 57 34 53
2017 ED 16 40 13 16 13 1 2 58 29 111
2017 ED-01 11 39 13 19 14 1 3 53 34 79
2017 ED-04 32 39 20 0 10 0 0 71 10 10
2014 ED 17 42 7 18 16 0 0 59 34 107
2014 ED-01 18 41 8 18 16 0 0 58 34 91

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 51 23 12 4 6 1 3 78 10 103
2020 ED-01 50 28 8 1 7 1 4 82 9 72
2020 ED-04 40 20 20 20 0 0 0 60 20 10

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 19 33 15 15 16 1 2 54 31 102
2020 ED-01 18 27 13 21 20 0 1 46 41 71
2020 ED-04 30 60 10 0 0 0 0 90 0 10
2019 ED 16 28 20 12 19 2 2 46 33 93
2019 ED-01 14 26 21 15 20 3 2 41 37 66
2018 ED 9 20 22 16 28 4 0 31 46 74
2018 ED-01 11 17 19 13 34 6 0 30 50 53
2017 ED 18 28 17 15 18 3 1 47 35 111
2017 ED-01 15 28 16 16 22 1 1 44 39 79
2017 ED-04 29 29 10 22 10 0 0 59 32 10
2014 ED 15 28 14 16 20 6 1 46 39 108
2014 ED-01 14 30 13 16 18 7 1 48 38 92

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 13 28 17 14 17 4 8 47 34 102
2020 ED-01 13 27 17 18 17 4 4 43 38 71
2020 ED-04 30 50 0 0 20 0 0 80 20 10
2019 ED 17 21 13 16 23 1 9 42 43 92
2019 ED-01 12 20 15 18 23 2 9 36 47 65
2018 ED 4 27 22 12 23 0 12 35 40 74
2018 ED-01 2 19 19 15 29 0 15 25 52 52
2017 ED 15 21 12 17 21 3 12 42 44 111
2017 ED-01 10 19 14 15 27 3 13 34 49 79
2017 ED-04 39 32 0 20 10 0 0 71 29 10
2014 ED 18 14 21 15 21 5 6 35 41 108
2014 ED-01 15 15 22 15 20 5 8 35 40 92

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 49 20 13 7 5 0 7 74 12 104
2020 ED-01 51 19 12 8 5 0 4 73 14 73
2020 ED-04 50 40 0 0 10 0 0 90 10 10
2019 ED 59 16 16 3 1 0 4 79 4 93
2019 ED-01 62 17 12 5 2 0 3 81 6 66

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 36 24 15 10 7 1 8 66 18 103
2020 ED-01 33 21 17 14 8 1 6 58 24 72
2020 ED-04 50 40 10 0 0 0 0 90 0 10
2019 ED 29 23 24 9 13 1 1 53 22 92
2019 ED-01 31 20 25 8 14 2 2 52 22 65

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 70 13 4 0 4 2 7 91 4 101
2020 ED-01 66 17 3 0 6 3 6 91 6 71
2020 ED-04 90 0 10 0 0 0 0 90 0 10
2019 ED 75 9 6 1 3 3 2 89 5 93
2019 ED-01 73 11 8 2 2 3 3 89 3 66

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 63 11 8 5 2 0 12 84 8 103
2020 ED-01 57 13 11 7 3 0 10 77 11 72
2020 ED-04 90 10 0 0 0 0 0 100 0 10
2019 ED 76 10 2 0 3 1 8 94 4 92
2019 ED-01 77 12 2 0 2 0 8 97 2 65

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 24 43 8 17 9 0 0 67 25 102
2020 ED-01 21 47 7 17 8 0 0 68 25 72
2020 ED-04 30 40 10 20 0 0 0 70 20 10
2019 ED 25 42 6 11 15 0 1 67 26 93
2019 ED-01 23 42 6 14 14 0 2 66 28 66
2018 ED 21 37 15 13 12 0 1 59 26 75
2018 ED-01 19 36 15 15 13 0 2 56 29 53
2017 ED 25 49 6 8 12 0 0 74 20 110
2017 ED-01 24 47 6 6 16 0 0 72 22 78
2017 ED-04 41 49 0 10 0 0 0 90 10 10
2014 ED 19 45 6 17 14 0 0 64 31 108
2014 ED-01 20 46 5 15 14 0 0 65 29 92

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 30 39 15 8 9 0 0 68 17 101
2020 ED-01 32 40 14 5 10 0 0 71 15 73
2019 ED 28 37 10 10 14 0 1 66 24 92
2019 ED-01 28 35 11 12 12 0 2 64 25 65
2018 ED 26 37 19 10 8 0 0 63 18 73
2018 ED-01 25 35 17 13 10 0 0 60 23 52
2017 ED 32 35 9 11 13 0 0 67 24 110
2017 ED-01 32 31 10 12 16 0 0 63 27 78
2017 ED-04 41 20 10 20 10 0 0 61 29 10
2014 ED 30 35 12 10 12 0 1 65 22 108
2014 ED-01 28 39 10 11 11 0 1 68 22 92

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 25 35 19 15 6 0 0 61 21 102
2020 ED-01 25 32 19 15 8 0 0 57 24 72
2020 ED-04 20 50 20 10 0 0 0 70 10 10
2019 ED 23 43 12 11 10 0 0 67 21 90
2019 ED-01 24 43 14 13 6 0 0 67 19 63
2018 ED 21 27 21 21 9 0 0 48 31 75
2018 ED-01 17 26 25 21 11 0 0 43 32 53
2017 ED 26 37 9 16 13 0 0 63 28 110
2017 ED-01 23 36 8 17 17 0 0 59 34 78
2017 ED-04 32 39 10 20 0 0 0 71 20 10
2014 ED 32 33 10 10 13 0 1 66 23 108
2014 ED-01 33 36 8 11 12 0 1 69 23 92

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 21 43 13 14 8 1 0 65 22 104
2020 ED-01 19 44 12 15 8 1 0 64 24 73
2020 ED-04 20 50 10 10 10 0 0 70 20 10
2019 ED 23 37 16 16 9 0 0 59 25 93
2019 ED-01 21 38 17 15 9 0 0 59 24 66
2018 ED 9 39 28 11 12 1 0 49 23 75
2018 ED-01 4 40 30 11 15 0 0 43 26 53
2017 ED 23 37 18 10 11 1 0 61 21 111
2017 ED-01 16 39 18 11 14 1 0 56 26 79
2017 ED-04 49 22 20 10 0 0 0 71 10 10

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 41 35 7 11 6 0 1 77 17 104
2020 ED-01 44 34 5 10 7 0 0 78 16 73
2020 ED-04 40 20 10 20 10 0 0 60 30 10
2019 ED 41 32 14 4 6 0 2 75 11 93
2019 ED-01 42 29 15 6 5 0 3 73 11 66
2018 ED 29 38 16 8 7 0 1 68 15 73
2018 ED-01 29 35 19 8 8 0 2 65 16 52
2017 ED 46 24 10 10 8 0 2 71 18 111
2017 ED-01 42 25 10 14 8 0 1 68 22 79
2017 ED-04 51 10 20 0 20 0 0 61 20 10
2014 ED 37 31 12 10 10 0 0 68 20 108
2014 ED-01 39 32 10 9 11 0 0 71 20 92

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 47 31 14 3 4 0 1 79 7 104
2020 ED-01 47 36 14 3 1 0 0 82 4 73
2020 ED-04 30 10 40 0 20 0 0 40 20 10
2019 ED 45 29 13 8 5 0 0 74 13 91
2019 ED-01 50 23 16 6 5 0 0 73 11 64
2018 ED 37 35 15 7 5 0 1 73 12 75
2018 ED-01 34 34 19 6 6 0 2 69 12 53
2017 ED 36 28 22 9 5 0 0 64 14 111
2017 ED-01 33 27 26 9 6 0 0 59 15 79
2017 ED-04 29 29 22 10 10 0 0 59 20 10
2014 ED 32 32 14 9 12 0 0 65 21 108
2014 ED-01 33 34 13 10 11 0 0 66 21 92

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ED 53 47 104
2020 ED-01 53 47 73
2020 ED-04 60 40 10

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 48 30 3 6 4 4 6 86 11 104
2020 ED-01 47 27 4 7 5 4 5 82 14 73
2020 ED-04 60 40 0 0 0 0 0 100 0 10

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 ED 13 64 22 104
2020 ED-01 12 66 22 73
2020 ED-04 10 80 10 10
2019 ED 16 61 23 92
2019 ED-01 12 68 20 65
2018 ED 13 60 27 75
2018 ED-01 13 58 28 53
2017 ED 12 60 28 111
2017 ED-01 9 62 29 79
2017 ED-04 10 61 29 10
2014 ED 20 51 29 108
2014 ED-01 21 52 27 92

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 ED 57 14 7 7 7 7 14
2019 ED 47 13 0 13 20 7 15
2018 ED 50 0 0 20 20 10 10
2017 ED 31 0 0 23 38 8 13
2014 ED 55 18 0 9 9999 18 22
2014 ED-01 47 21 0 10 9999 21 19
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 54 39 4 3 0 0 0 93 3 103
2020 ED-01 58 36 4 3 0 0 0 93 3 73
2020 ED-04 50 50 0 0 0 0 0 100 0 10
2019 ED 51 39 7 0 3 0 0 90 3 92
2019 ED-01 49 42 6 0 3 0 0 91 3 65
2018 ED 53 37 7 0 3 0 0 91 3 75
2018 ED-01 45 45 8 0 2 0 0 91 2 53
2017 ED 50 38 6 5 1 0 0 87 6 111
2017 ED-01 51 34 8 8 0 0 0 85 8 79
2017 ED-04 39 51 10 0 0 0 0 90 0 10
2014 ED 48 38 6 5 3 1 0 87 7 108
2014 ED-01 50 36 5 4 3 1 0 87 8 92

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 20 41 16 13 6 2 1 63 20 104
2020 ED-01 19 37 16 16 8 3 0 58 25 73
2020 ED-04 10 70 10 10 0 0 0 80 10 10
2019 ED 27 39 20 9 5 0 0 66 14 93
2019 ED-01 27 35 24 9 5 0 0 62 14 66
2018 ED 20 39 14 18 9 0 0 59 27 74
2018 ED-01 17 37 19 17 10 0 0 54 27 52
2017 ED 32 26 19 14 9 0 0 58 23 111
2017 ED-01 29 25 23 13 10 0 0 54 23 79
2017 ED-04 39 39 0 22 0 0 0 78 22 10
2014 ED 25 32 22 8 6 6 0 61 16 108
2014 ED-01 25 34 23 9 5 4 0 61 15 92

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 8 21 36 23 12 1 0 35 29 104
2020 ED-01 5 22 36 23 12 1 0 36 28 73
2020 ED-04 10 30 40 20 0 0 0 20 40 10
2019 ED 3 20 34 22 17 2 2 41 24 92
2019 ED-01 5 17 32 18 23 2 3 44 23 65
2018 ED 4 24 43 23 4 0 3 27 29 75
2018 ED-01 6 23 34 30 6 0 2 37 29 53
2017 ED 4 27 24 22 17 1 4 41 33 111
2017 ED-01 4 31 23 23 16 0 4 41 36 79
2017 ED-04 10 20 51 0 20 0 0 20 29 10
2014 ED 13 21 37 15 10 1 3 26 36 108
2014 ED-01 14 21 34 16 11 1 3 28 36 92

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 7 21 28 26 15 1 2 42 29 103
2020 ED-01 4 24 33 24 13 1 1 37 29 72
2020 ED-04 10 20 20 30 20 0 0 50 30 10
2019 ED 9 28 33 18 11 0 1 30 37 92
2019 ED-01 11 23 35 18 12 0 2 31 34 66
2018 ED 4 32 30 24 8 0 1 33 37 74
2018 ED-01 6 32 25 28 8 0 2 37 38 53
2017 ED 10 22 23 20 20 2 4 42 34 111
2017 ED-01 11 26 23 20 18 0 3 39 38 79
2017 ED-04 10 22 49 0 20 0 0 20 32 10
2014 ED 13 24 23 19 14 3 4 36 40 108
2014 ED-01 14 23 21 21 15 2 4 38 40 92

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 12 14 32 25 14 1 3 40 26 103
2020 ED-01 8 17 29 25 15 1 4 43 26 72
2020 ED-04 30 10 50 10 0 0 0 10 40 10
2019 ED 16 16 22 23 17 0 5 43 34 92
2019 ED-01 17 11 24 23 20 0 6 45 29 66
2018 ED 7 31 23 24 7 1 7 34 41 74
2018 ED-01 9 30 23 21 8 2 8 31 44 53
2017 ED 13 17 26 18 18 3 4 39 33 111
2017 ED-01 14 19 27 18 18 1 4 37 35 79
2017 ED-04 29 41 10 10 10 0 0 20 71 10
2014 ED 15 19 27 21 8 4 6 33 37 107
2014 ED-01 14 18 25 24 9 4 5 36 36 92

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 4 4 23 38 29 1 1 69 8 102
2020 ED-01 3 3 25 41 27 0 1 69 6 71
2020 ED-04 10 10 40 20 20 0 0 40 20 10
2019 ED 1 10 23 37 24 0 4 64 11 91
2019 ED-01 0 9 23 34 28 0 6 66 10 65
2018 ED 3 11 31 41 14 0 1 55 14 74
2018 ED-01 4 11 25 45 13 0 2 60 15 53
2017 ED 3 4 26 35 25 1 5 64 8 111
2017 ED-01 3 6 23 37 27 0 5 66 9 79
2017 ED-04 10 0 80 0 10 0 0 10 10 10
2014 ED 6 11 22 35 20 1 4 58 18 108
2014 ED-01 7 13 18 36 22 1 3 60 20 92

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 11 19 26 24 20 0 1 44 30 102
2020 ED-01 8 24 24 25 18 0 1 44 32 72
2020 ED-04 40 0 30 10 20 0 0 30 40 10
2019 ED 24 23 17 17 14 1 3 33 49 92
2019 ED-01 24 21 14 18 20 0 3 39 47 66
2018 ED 32 27 24 11 5 0 0 16 59 74
2018 ED-01 34 28 23 13 2 0 0 15 62 53
2017 ED 20 24 23 13 17 0 3 31 45 111
2017 ED-01 18 27 20 13 20 0 3 34 46 79
2017 ED-04 71 0 10 20 0 0 0 20 71 10
2014 ED 24 23 27 12 9 2 3 22 50 108
2014 ED-01 23 21 28 14 10 2 2 25 45 92

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 4 13 21 35 24 2 2 61 18 101
2020 ED-01 1 14 23 34 23 1 3 60 16 70
2020 ED-04 20 10 10 40 20 0 0 60 30 10
2019 ED 12 10 32 28 17 1 0 46 22 93
2019 ED-01 11 8 29 30 21 2 0 52 18 66
2018 ED 7 24 28 25 13 0 4 39 32 72
2018 ED-01 10 19 25 31 12 0 4 44 30 52
2017 ED 9 15 25 19 23 3 6 46 26 111
2017 ED-01 8 16 28 19 23 1 5 45 26 79
2017 ED-04 20 32 0 20 29 0 0 49 51 10
2014 ED 9 16 29 27 9 2 8 40 28 108
2014 ED-01 7 18 27 27 11 0 10 42 28 92

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 15 18 26 18 19 1 2 39 34 103
2020 ED-01 11 19 26 22 19 0 1 42 31 72
2020 ED-04 40 20 30 0 10 0 0 10 60 10
2019 ED 15 17 30 21 12 1 3 34 34 92
2019 ED-01 11 17 32 17 17 2 5 36 30 65
2018 ED 8 30 34 19 4 3 3 24 40 74
2018 ED-01 9 32 30 19 4 4 2 24 44 53
2017 ED 15 19 30 16 12 4 4 30 37 111
2017 ED-01 15 19 33 14 13 3 4 28 36 79
2017 ED-04 41 49 0 0 10 0 0 10 90 10
2014 ED 20 17 29 19 9 2 4 30 39 106
2014 ED-01 18 19 28 20 9 2 4 31 39 90

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 7 24 30 22 17 0 0 39 31 103
2020 ED-01 6 25 28 25 17 0 0 42 31 72
2020 ED-04 20 10 60 10 0 0 0 10 30 10
2019 ED 14 21 26 23 14 0 1 38 36 91
2019 ED-01 13 25 22 22 17 0 2 40 38 64

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 18 29 10 28 15 0 0 48 43 103
2020 ED-01 17 21 10 35 18 0 0 38 53 72
2020 ED-04 20 60 10 0 10 0 0 80 10 10
2019 ED 11 22 23 27 14 2 0 34 43 91
2019 ED-01 12 18 25 29 12 3 0 32 43 65

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 36 30 7 16 10 1 0 67 26 102
2020 ED-01 34 27 7 18 13 1 0 61 31 71
2020 ED-04 10 80 0 10 0 0 0 90 10 10
2019 ED 32 31 8 15 14 0 0 63 29 93
2019 ED-01 32 29 8 14 18 0 0 61 32 66
2018 ED 26 30 14 14 16 0 1 56 30 74
2018 ED-01 27 29 15 12 17 0 0 56 29 52
2017 ED 34 32 8 11 15 0 0 66 26 111
2017 ED-01 28 30 9 13 20 0 0 58 33 79
2017 ED-04 59 32 0 10 0 0 0 90 10 10
2014 ED 44 29 4 8 14 1 0 74 22 108
2014 ED-01 46 25 4 10 14 1 0 71 24 92

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 39 38 8 11 4 0 0 77 15 102
2020 ED-01 41 34 10 10 6 0 0 75 15 71
2020 ED-04 20 70 0 10 0 0 0 90 10 10
2019 ED 29 41 13 13 3 0 0 71 16 92
2019 ED-01 29 42 14 12 3 0 0 71 15 65
2018 ED 36 38 7 11 7 0 1 75 18 74
2018 ED-01 33 44 6 8 10 0 0 77 17 52
2017 ED 34 45 3 10 8 0 0 79 18 111
2017 ED-01 27 44 4 14 11 0 0 71 26 79
2017 ED-04 20 80 0 0 0 0 0 100 0 10
2014 ED 47 36 5 9 3 0 0 83 12 108
2014 ED-01 48 34 5 10 3 0 0 82 13 92

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 39 39 11 6 3 1 1 80 9 102
2020 ED-01 40 32 13 8 4 1 1 74 13 72
2020 ED-04 10 80 10 0 0 0 0 90 0 10
2019 ED 29 53 9 4 4 0 1 83 9 93
2019 ED-01 30 48 11 6 3 0 2 80 9 66
2018 ED 34 39 15 7 4 1 0 74 11 74
2018 ED-01 29 46 15 4 4 2 0 76 8 52

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 26 45 11 12 5 1 0 72 17 102
2020 ED-01 26 43 10 14 6 1 0 70 20 72
2020 ED-04 10 60 10 10 10 0 0 70 20 10
2019 ED 18 49 12 13 7 1 0 68 20 92
2019 ED-01 18 43 15 15 6 2 0 63 22 65
2018 ED 28 39 19 9 5 0 0 67 15 75
2018 ED-01 25 36 25 8 8 0 0 60 15 53
2017 ED 30 35 15 9 7 4 0 67 17 111
2017 ED-01 29 28 18 12 9 5 0 60 22 79
2017 ED-04 29 41 20 10 0 0 0 71 10 10
2014 ED 42 33 11 6 5 3 0 77 11 108
2014 ED-01 43 33 12 5 4 2 0 78 10 92

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 31 43 13 7 4 3 0 76 11 101
2020 ED-01 30 41 14 8 4 3 0 72 13 71
2020 ED-04 30 60 0 10 0 0 0 90 10 10
2019 ED 25 46 17 10 1 1 0 72 11 93
2019 ED-01 21 44 21 12 0 2 0 66 12 66
2018 ED 27 45 15 7 4 3 0 74 11 74
2018 ED-01 26 40 17 9 4 4 0 69 14 53
2017 ED 38 36 13 3 7 3 1 77 10 111
2017 ED-01 33 34 16 3 9 4 1 70 12 79
2017 ED-04 49 51 0 0 0 0 0 100 0 10
2014 ED 42 29 17 7 4 2 0 72 11 108
2014 ED-01 43 27 16 9 2 2 0 72 11 92

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 42 37 7 10 5 0 0 79 15 103
2020 ED-01 39 38 8 10 6 0 0 76 15 72
2020 ED-04 50 50 0 0 0 0 0 100 0 10
2019 ED 37 34 13 12 3 0 0 71 15 91
2019 ED-01 34 34 17 14 2 0 0 68 15 65
2018 ED 29 40 19 5 7 0 0 69 12 75
2018 ED-01 23 47 17 8 6 0 0 70 13 53
2017 ED 40 32 9 9 7 1 1 74 17 111
2017 ED-01 33 33 11 12 9 1 1 67 21 79
2017 ED-04 49 41 0 10 0 0 0 90 10 10
2014 ED 50 33 6 6 5 0 0 83 10 108
2014 ED-01 52 33 5 4 5 0 0 85 10 92

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 51 23 13 6 4 3 1 77 10 102
2020 ED-01 49 18 17 7 4 3 1 71 12 71
2020 ED-04 60 30 0 0 10 0 0 90 10 10

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 31 36 14 10 4 6 0 71 14 103
2020 ED-01 26 33 15 14 4 7 0 64 19 72
2020 ED-04 50 40 0 0 10 0 0 90 10 10

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 36 37 8 10 9 1 1 74 19 104
2020 ED-01 34 33 8 12 10 1 1 69 23 73
2020 ED-04 60 30 0 10 0 0 0 90 10 10

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 24 26 15 18 13 2 1 51 33 104
2020 ED-01 19 26 16 18 16 3 1 47 36 73
2020 ED-04 20 30 10 30 10 0 0 50 40 10
2019 ED 24 28 9 17 19 3 0 53 38 93
2019 ED-01 23 30 6 17 21 3 0 55 39 66
2018 ED 14 30 18 16 20 1 1 44 38 74
2018 ED-01 8 31 19 13 27 2 0 39 41 52
2017 ED 21 32 12 15 19 2 0 54 34 111
2017 ED-01 15 29 14 16 26 0 0 44 42 79
2017 ED-04 29 39 10 22 0 0 0 68 22 10
2014 ED 26 36 8 10 15 3 2 65 26 108
2014 ED-01 26 36 8 12 14 2 2 65 27 92

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 28 37 13 14 6 0 3 67 20 103
2020 ED-01 26 33 15 17 7 0 1 61 24 72
2020 ED-04 30 50 10 10 0 0 0 80 10 10
2019 ED 30 41 9 14 7 0 0 70 21 91
2019 ED-01 31 42 8 13 6 0 0 73 19 64
2018 ED 30 43 12 7 8 0 0 73 15 74
2018 ED-01 23 48 13 10 6 0 0 71 15 52
2017 ED 36 39 4 12 7 2 0 76 19 111
2017 ED-01 32 38 5 14 9 3 0 71 24 79
2017 ED-04 59 32 0 10 0 0 0 90 10 10
2014 ED 39 35 10 7 6 3 0 76 13 108
2014 ED-01 37 37 11 7 5 3 0 76 12 92

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 23 38 17 13 8 1 1 62 21 103
2020 ED-01 25 32 18 15 10 0 0 57 25 72
2020 ED-04 20 60 10 10 0 0 0 80 10 10
2019 ED 20 35 21 13 11 0 0 55 24 91
2019 ED-01 21 32 23 12 12 0 0 53 24 66
2018 ED 18 38 22 11 12 0 0 55 23 74
2018 ED-01 17 38 21 13 11 0 0 55 25 53

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 18 26 14 20 19 2 2 46 40 102
2020 ED-01 15 21 13 23 25 1 1 38 49 71
2020 ED-04 20 40 10 20 0 10 0 67 22 10
2019 ED 9 32 11 21 20 9 0 44 44 92
2019 ED-01 9 33 9 21 20 8 0 46 44 66
2018 ED 15 32 14 18 19 3 0 49 38 74
2018 ED-01 13 33 15 17 19 2 0 47 37 52
2017 ED 18 29 8 20 20 5 0 49 42 111
2017 ED-01 15 28 9 23 23 3 0 44 47 79
2017 ED-04 29 20 0 22 10 20 0 61 39 10
2014 ED 14 24 18 16 20 7 1 41 39 108
2014 ED-01 13 26 17 16 21 5 1 42 40 92

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 22 48 2 18 10 0 0 70 28 103
2020 ED-01 26 41 3 21 10 0 0 67 30 73

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 34 33 9 18 7 0 0 66 25 104
2020 ED-01 34 32 5 22 7 0 0 66 29 73
2020 ED-04 30 40 30 0 0 0 0 70 0 10
2019 ED 31 28 8 20 13 0 0 59 33 93
2019 ED-01 32 30 8 21 9 0 0 62 30 66
2017 ED 28 38 7 11 16 0 0 66 27 111
2017 ED-01 32 34 6 10 18 0 0 66 28 79
2017 ED-04 12 49 10 29 0 0 0 61 29 10
2014 ED 27 36 6 19 12 0 1 64 31 108
2014 ED-01 25 37 5 20 12 0 1 63 32 92

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 29 35 10 17 9 0 0 64 26 103
2020 ED-01 26 35 10 18 11 0 0 61 29 72
2020 ED-04 30 30 20 20 0 0 0 60 20 10
2019 ED 17 41 13 15 12 0 1 59 27 92
2019 ED-01 18 40 14 12 14 0 2 59 27 65
2017 ED 33 38 6 15 8 0 0 70 24 111
2017 ED-01 25 37 8 20 10 0 0 62 31 79
2017 ED-04 80 20 0 0 0 0 0 100 0 10
2014 ED 31 44 4 14 7 0 0 75 21 108
2014 ED-01 32 42 4 13 9 0 0 74 22 92

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 75 15 2 1 4 1 2 93 5 104
2020 ED-01 77 15 3 1 1 1 1 94 3 73
2020 ED-04 50 30 0 0 20 0 0 80 20 10
2017 ED 75 18 4 2 2 0 0 93 4 111
2017 ED-01 80 14 1 3 3 0 0 94 5 79
2017 ED-04 61 39 0 0 0 0 0 100 0 10
2014 ED 62 16 10 3 4 1 5 82 7 108
2014 ED-01 60 17 10 2 4 1 5 83 7 92

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 14 10 9 13 13 32 10 41 44 104
2020 ED-01 12 5 10 16 14 38 4 31 52 73
2020 ED-04 30 30 10 0 0 30 0 86 0 10
2019 ED 23 3 8 6 12 41 8 50 35 93
2019 ED-01 17 3 9 8 14 45 5 39 42 66

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ED 13 87 103
2020 ED-01 16 84 73
2020 ED-04 0 100 10
2019 ED 22 78 91
2019 ED-01 22 78 64
2018 ED 28 72 75
2018 ED-01 26 74 53

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ED 62 38 13
2019 ED 75 25 20
2018 ED 48 52 21
2018 ED-01 64 36 14

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ED 54 46 13
2019 ED 40 60 20
2019 ED-01 43 57 14
2018 ED 33 67 21
2018 ED-01 36 64 14

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ED 0 100 13
2019 ED 0 100 20
2019 ED-01 0 100 14

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ED 29 71 21

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ED 0 100 13
2019 ED 0 100 20
2019 ED-01 0 100 14
2018 ED 0 100 21
2018 ED-01 0 100 14

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ED 0 100 13

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ED 54 46 13
2019 ED 42 58 19
2019 ED-01 38 62 13
2018 ED 48 52 21
2018 ED-01 43 57 14

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ED 38 62 13
2019 ED 26 74 19
2018 ED 29 71 21
2018 ED-01 43 57 14

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ED 54 46 13
2019 ED 42 58 19
2019 ED-01 46 54 13
2018 ED 52 48 21
2018 ED-01 50 50 14

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ED 24 76 21
2018 ED-01 36 64 14

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 ED 42 58 19
2019 ED-01 46 54 13
2018 ED 33 67 21

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ED 38 62 13
2019 ED 53 47 19
2019 ED-01 46 54 13
2018 ED 57 43 21
2018 ED-01 57 43 14

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ED 38 62 13
2019 ED 26 74 19
2018 ED 52 48 21
2018 ED-01 50 50 14

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ED 0 100 13
2019 ED 0 100 19
2019 ED-01 0 100 13

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 ED 0 100 19
2019 ED-01 0 100 13

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 ED 47 53 19
2019 ED-01 54 46 13
2018 ED 38 62 21
2018 ED-01 50 50 14

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ED 54 46 13
2018 ED 33 67 21
2018 ED-01 43 57 14

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ED 62 38 13
2019 ED 53 47 19
2019 ED-01 54 46 13
2018 ED 62 38 21
2018 ED-01 57 43 14

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 ED 26 74 19
2018 ED 33 67 21

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ED 24 76 21

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ED 29 71 21
2018 ED-01 36 64 14

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ED 24 76 21

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ED 0 100 20
2018 ED-01 0 100 13

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ED 0 100 20
2018 ED-01 0 100 13

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ED 30 70 20
2018 ED-01 38 62 13

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ED 30 70 20
2018 ED-01 46 54 13

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ED 0 100 20
2018 ED-01 0 100 13

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ED 50 50 20
2018 ED-01 62 38 13

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ED 30 70 20
2018 ED-01 38 62 13

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 15 19 13 17 12 20 3 45 38 104
2020 ED-01 14 14 15 23 12 21 1 35 46 73
2020 ED-04 30 40 10 10 10 0 0 70 20 10
2019 ED 8 14 19 17 17 20 4 29 46 93
2019 ED-01 6 11 20 18 18 23 5 23 50 66
2018 ED 8 15 21 22 16 16 1 28 47 73
2018 ED-01 10 12 19 21 19 17 2 26 50 52
2017 ED 14 17 13 5 19 25 5 46 35 111
2017 ED-01 9 13 15 8 23 27 6 32 45 79
2017 ED-04 39 41 10 0 0 10 0 89 0 10
2014 ED 12 19 18 12 15 19 6 41 36 108
2014 ED-01 11 18 18 10 16 18 8 40 35 92

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 25 24 15 18 13 4 1 52 33 103
2020 ED-01 23 21 14 25 14 4 0 46 40 73
2019 ED 23 26 17 15 14 5 0 51 31 93
2019 ED-01 23 23 17 18 12 8 0 49 33 66
2018 ED 22 19 21 23 12 3 0 42 37 73
2018 ED-01 21 15 19 27 15 2 0 37 43 52
2017 ED 22 29 20 5 13 11 0 58 20 111
2017 ED-01 18 25 23 5 17 13 0 49 25 79
2017 ED-04 39 51 10 0 0 0 0 90 0 10
2014 ED 19 31 20 11 8 8 2 56 22 108
2014 ED-01 20 29 20 11 10 9 2 55 23 92

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ED 8 92 104
2020 ED-01 8 92 73
2020 ED-04 0 100 10
2019 ED 6 94 93

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 17 18 24 11 5 25 2 47 21 102
2020 ED-01 14 14 27 13 3 28 1 40 22 71
2020 ED-04 40 30 10 10 10 0 0 70 20 10
2019 ED 15 16 16 12 13 22 5 43 34 92
2019 ED-01 15 12 17 9 14 25 8 41 34 65
2018 ED 5 30 27 8 4 24 1 47 16 74
2018 ED-01 6 25 28 9 4 26 2 42 18 53
2017 ED 18 21 19 4 6 29 4 57 15 111
2017 ED-01 14 18 23 3 9 31 4 48 17 79
2017 ED-04 39 51 0 0 0 10 0 100 0 10
2014 ED 17 20 19 2 6 31 5 58 12 108
2014 ED-01 13 20 21 1 7 34 5 54 13 92

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 27 26 23 12 5 8 0 57 18 104
2020 ED-01 25 25 25 14 4 8 0 54 19 73
2020 ED-04 50 20 10 10 10 0 0 70 20 10
2019 ED 25 28 15 11 10 10 1 60 23 92
2019 ED-01 25 22 20 11 9 12 2 54 23 65
2018 ED 26 30 18 11 7 9 0 61 19 74
2018 ED-01 23 25 21 13 8 11 0 53 23 53
2017 ED 30 29 18 3 6 14 0 68 11 110
2017 ED-01 26 24 22 4 8 17 0 60 14 78
2017 ED-04 39 51 10 0 0 0 0 90 0 10
2014 ED 28 29 15 6 4 17 2 69 13 108
2014 ED-01 25 28 17 5 4 17 2 66 12 92

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ED 6 94 102
2020 ED-01 7 93 72
2020 ED-04 0 100 10

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ED 12 88 103
2020 ED-01 14 86 72
2020 ED-04 10 90 10
2019 ED 20 80 92
2019 ED-01 20 80 65
2017 ED 19 81 111
2017 ED-01 22 78 79
2014 ED 13 87 108
2014 ED-01 14 86 92

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ED 58 42 12

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ED 75 25 12
2019 ED 72 28 18
2019 ED-01 85 15 13
2017 ED 81 19 21
2017 ED-01 83 17 17
2014 ED 79 21 14
2014 ED-01 77 23 13

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 ED 62 23 0 15 0 0 0 85 15 13
2019 ED-01 64 27 0 9 0 0 0 91 9 11
2017 ED 46 48 0 6 0 0 0 94 6 17
2017 ED-01 42 51 0 7 0 0 0 93 7 14
2014 ED 36 36 9 18 0 0 0 73 18 11
2014 ED-01 30 40 10 20 0 0 0 70 20 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 40 40 6 10 3 2 0 81 13 103
2020 ED-01 39 38 7 10 4 3 0 79 14 72
2020 ED-04 30 60 0 10 0 0 0 90 10 10
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 25 23 17 17 14 4 0 51 31 103
2020 ED-01 22 22 15 19 18 3 0 46 39 72
2020 ED-04 40 20 30 10 0 0 0 60 10 10

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 20 34 14 21 11 0 0 54 32 103
2020 ED-01 17 29 14 28 13 0 0 46 40 72
2020 ED-04 30 40 0 20 10 0 0 70 30 10

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 26 29 13 19 12 1 0 56 31 103
2020 ED-01 21 29 13 22 14 1 0 51 37 72
2020 ED-04 50 20 10 10 10 0 0 70 20 10

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 29 39 12 13 7 0 0 68 20 104
2020 ED-01 27 38 10 16 8 0 0 66 25 73
2020 ED-04 50 20 10 10 10 0 0 70 20 10

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 26 34 12 17 8 2 2 63 25 103
2020 ED-01 25 31 11 18 11 3 1 58 30 72
2020 ED-04 30 50 10 10 0 0 0 80 10 10

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 47 15 13 0 3 14 8 79 4 100
2020 ED-01 45 14 13 0 4 18 6 78 6 71
2020 ED-04 70 20 10 0 0 0 0 90 0 10

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 46 36 12 5 1 1 0 82 6 101
2020 ED-01 42 37 11 7 1 1 0 80 9 71
2020 ED-04 60 30 10 0 0 0 0 90 0 10

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 40 34 5 16 6 0 0 74 21 103
2020 ED-01 38 33 3 19 7 0 0 71 26 72
2020 ED-04 50 40 10 0 0 0 0 90 0 10

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 29 27 14 13 17 0 0 57 29 102
2020 ED-01 24 27 14 14 21 0 0 51 35 71
2020 ED-04 40 40 0 10 10 0 0 80 20 10

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 31 45 12 9 3 1 0 77 12 104
2020 ED-01 29 44 14 10 4 0 0 73 14 73
2020 ED-04 40 40 20 0 0 0 0 80 0 10
2019 ED 21 48 12 13 5 0 0 69 19 91
2019 ED-01 25 42 13 14 6 0 0 67 20 64
2018 ED 22 45 16 11 4 1 0 68 15 73
2018 ED-01 25 38 15 13 6 2 0 65 20 52
2017 ED 23 45 13 9 6 3 0 70 16 111
2017 ED-01 21 42 15 13 8 1 0 64 21 79
2017 ED-04 29 61 10 0 0 0 0 90 0 10

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 33 31 11 15 11 0 0 64 25 103
2020 ED-01 32 32 7 17 13 0 0 64 29 72
2020 ED-04 30 30 20 10 10 0 0 60 20 10

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 41 28 15 9 5 2 0 71 14 102
2020 ED-01 38 31 15 10 6 1 0 69 15 72
2020 ED-04 40 30 30 0 0 0 0 70 0 10

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 21 23 13 27 15 1 0 45 42 103
2020 ED-01 18 25 13 26 18 0 0 43 44 72
2020 ED-04 20 20 10 50 0 0 0 40 50 10
2019 ED 16 27 10 25 23 0 0 43 47 93
2019 ED-01 18 24 8 26 24 0 0 42 50 66
2018 ED 4 39 11 23 22 1 0 44 45 74
2018 ED-01 4 40 4 26 25 2 0 44 52 53
2017 ED 16 34 9 18 22 1 0 51 40 111
2017 ED-01 15 29 10 18 28 0 0 44 46 79
2017 ED-04 10 61 10 10 10 0 0 71 20 10

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 9 25 29 15 22 0 0 34 38 104
2020 ED-01 8 21 30 15 26 0 0 29 41 73
2020 ED-04 10 40 40 0 10 0 0 50 10 10

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 13 14 21 26 26 0 0 26 53 102
2020 ED-01 11 13 18 31 27 0 0 24 58 71
2020 ED-04 20 10 20 0 50 0 0 30 50 10
2019 ED 9 15 18 14 44 0 0 24 58 93
2019 ED-01 11 12 18 15 44 0 0 23 59 66
2018 ED 1 11 18 14 57 0 0 12 70 74
2018 ED-01 0 9 17 17 57 0 0 9 74 53
2017 ED 14 14 11 21 37 0 2 30 59 110
2017 ED-01 14 15 10 21 38 0 1 30 60 78
2017 ED-04 0 10 32 20 39 0 0 10 59 10

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 33 32 19 10 6 0 0 66 16 102
2020 ED-01 35 32 21 7 4 0 0 68 11 71
2020 ED-04 10 10 20 40 20 0 0 20 60 10
2019 ED 28 32 20 11 9 0 0 60 19 93
2019 ED-01 32 29 20 11 9 0 0 61 20 66
2018 ED 16 33 25 15 10 0 1 50 25 73
2018 ED-01 17 31 25 12 13 0 2 49 25 52
2017 ED 23 33 20 14 9 0 1 57 23 111
2017 ED-01 23 34 16 13 13 0 1 58 26 79
2017 ED-04 20 10 39 32 0 0 0 29 32 10

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 48 33 11 3 4 0 1 82 7 102
2020 ED-01 51 32 10 3 3 0 1 85 6 72
2020 ED-04 20 40 30 0 10 0 0 60 10 10
2019 ED 41 34 15 3 3 0 3 78 7 92
2019 ED-01 44 29 17 3 3 0 5 76 6 66
2018 ED 26 42 18 4 7 0 3 70 11 72
2018 ED-01 25 37 18 6 10 0 4 65 16 51
2017 ED 42 33 13 6 5 1 2 76 10 110
2017 ED-01 40 33 15 5 3 1 3 76 8 78
2017 ED-04 10 49 22 10 10 0 0 59 20 10

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 40 24 17 10 7 1 2 66 17 102
2020 ED-01 43 21 18 8 7 1 1 66 16 72
2019 ED 32 22 18 14 11 0 3 55 26 92
2019 ED-01 31 20 18 15 11 0 5 53 27 65
2018 ED 20 24 23 16 14 0 3 46 31 74
2018 ED-01 23 17 23 17 17 0 4 41 35 53
2017 ED 34 23 18 9 13 1 2 59 22 111
2017 ED-01 30 23 20 8 16 0 3 54 25 79
2017 ED-04 29 20 22 20 10 0 0 49 29 10

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 71 15 4 4 2 0 5 90 6 102
2020 ED-01 76 13 3 1 1 0 6 94 3 71
2020 ED-04 30 40 10 10 10 0 0 70 20 10
2019 ED 68 9 8 3 2 1 9 86 6 92
2019 ED-01 66 11 9 2 0 2 11 88 2 65
2018 ED 53 18 4 7 3 0 16 84 11 74
2018 ED-01 51 13 6 6 4 0 21 81 12 53
2017 ED 58 15 4 6 2 0 15 86 10 111
2017 ED-01 57 16 5 7 3 0 13 84 10 79
2017 ED-04 39 29 0 20 0 0 12 78 22 10

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 34 34 14 9 8 0 0 69 17 99
2020 ED-01 31 35 14 10 10 0 0 66 20 71
2020 ED-04 30 30 20 10 10 0 0 60 20 10
2019 ED 41 32 10 8 9 0 1 74 16 93
2019 ED-01 42 33 8 9 6 0 2 77 15 66
2018 ED 22 43 19 5 9 0 1 66 15 74
2018 ED-01 19 45 17 4 13 0 2 65 17 53
2017 ED 31 33 21 9 6 0 1 64 15 111
2017 ED-01 32 28 23 10 7 0 1 60 17 79
2017 ED-04 22 39 10 20 10 0 0 61 29 10

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 30 29 20 9 9 0 3 61 18 103
2020 ED-01 29 28 17 11 11 0 4 59 23 72
2020 ED-04 30 30 30 0 10 0 0 60 10 10

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 21 38 22 9 10 0 0 59 18 103
2020 ED-01 19 36 24 11 10 0 0 56 21 72
2020 ED-04 10 50 30 0 10 0 0 60 10 10
2019 ED 22 40 22 8 9 0 0 62 16 91
2019 ED-01 23 43 18 9 6 0 0 66 15 65
2018 ED 15 34 24 12 12 1 1 50 25 74
2018 ED-01 11 38 23 13 11 2 2 51 25 53
2017 ED 22 30 27 8 11 1 1 53 19 111
2017 ED-01 20 25 29 10 13 1 1 47 24 79
2017 ED-04 29 32 29 0 10 0 0 61 10 10

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 19 34 21 9 15 1 1 54 24 103
2020 ED-01 21 29 25 10 15 0 0 50 25 72
2020 ED-04 0 60 10 10 20 0 0 60 30 10
2019 ED 27 37 22 8 5 0 1 65 13 92
2019 ED-01 32 29 22 11 5 0 2 63 16 65
2018 ED 22 24 31 12 9 1 0 47 22 74
2018 ED-01 23 23 32 13 8 2 0 46 21 53
2017 ED 29 23 26 12 8 1 1 53 21 111
2017 ED-01 28 19 28 13 10 1 1 48 24 79
2017 ED-04 20 20 39 22 0 0 0 39 22 10

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 30 28 20 13 9 0 1 58 21 104
2020 ED-01 29 27 19 16 8 0 0 56 25 73
2020 ED-04 30 30 30 0 10 0 0 60 10 10
2019 ED 27 41 17 5 9 0 0 68 14 92
2019 ED-01 29 38 17 8 8 0 0 68 15 65
2018 ED 23 34 23 7 11 1 1 58 18 74
2018 ED-01 25 32 25 8 8 2 2 59 16 53
2017 ED 33 30 16 7 11 1 2 65 19 111
2017 ED-01 30 29 18 6 13 1 3 62 20 79
2017 ED-04 20 29 20 32 0 0 0 49 32 10

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 32 29 19 8 10 0 2 62 18 103
2020 ED-01 31 32 15 10 11 0 1 63 21 72
2020 ED-04 30 20 40 0 10 0 0 50 10 10
2019 ED 37 32 16 8 8 0 0 68 15 92
2019 ED-01 38 28 17 9 8 0 0 66 17 65

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 34 26 16 15 9 0 1 61 24 103
2020 ED-01 35 25 13 17 11 0 0 60 28 72
2020 ED-04 10 20 40 20 10 0 0 30 30 10

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 28 37 15 11 8 0 1 66 19 102
2020 ED-01 30 35 13 14 8 0 0 65 23 71
2020 ED-04 20 30 30 0 20 0 0 50 20 10
2019 ED 34 33 22 8 1 0 2 69 9 91
2019 ED-01 38 32 18 8 0 0 3 73 8 65
2018 ED 24 36 28 7 4 0 1 61 11 72
2018 ED-01 29 24 29 10 6 0 2 54 16 51
2017 ED 34 30 17 11 5 0 3 65 17 110
2017 ED-01 29 36 15 11 6 0 3 67 17 78
2017 ED-04 20 10 29 32 10 0 0 29 41 10

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 28 37 14 8 14 0 0 64 22 101
2020 ED-01 25 35 14 10 15 0 0 61 25 71
2020 ED-04 30 50 0 0 20 0 0 80 20 10
2019 ED 36 23 14 11 16 0 0 59 27 90
2019 ED-01 38 24 13 13 13 0 0 62 25 63
2018 ED 24 30 25 15 4 0 1 54 20 71
2018 ED-01 20 30 26 18 4 0 2 51 22 50
2017 ED 31 25 23 11 9 0 1 57 20 111
2017 ED-01 29 26 23 9 13 0 1 55 22 79
2017 ED-04 22 29 20 29 0 0 0 51 29 10

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 36 26 15 15 8 0 0 63 23 102
2020 ED-01 36 25 15 14 10 0 0 61 24 72
2020 ED-04 20 30 20 20 10 0 0 50 30 10

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 61 22 2 5 3 1 6 90 8 103
2020 ED-01 56 26 3 6 3 1 6 88 9 72
2020 ED-04 70 20 0 0 10 0 0 90 10 10
2019 ED 73 13 2 2 3 1 5 92 6 91
2019 ED-01 72 14 3 3 2 2 5 92 5 65
2018 ED 46 23 11 7 3 3 8 77 11 74
2018 ED-01 49 11 11 9 4 4 11 71 16 53

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 66 21 4 3 4 2 1 89 7 102
2020 ED-01 63 24 6 1 6 1 0 87 7 72
2020 ED-04 80 10 0 10 0 0 0 90 10 10
2019 ED 58 20 16 4 1 0 0 78 5 93
2019 ED-01 61 20 15 5 0 0 0 80 5 66
2018 ED 55 22 12 1 8 0 1 78 10 73
2018 ED-01 52 25 10 0 12 0 2 78 12 52
2017 ED 63 14 7 9 4 0 2 79 14 111
2017 ED-01 57 16 9 13 4 0 1 74 17 79
2017 ED-04 90 0 0 0 10 0 0 90 10 10

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 52 31 6 6 3 0 2 85 9 102
2020 ED-01 51 32 7 6 4 0 0 83 10 72
2020 ED-04 50 30 0 20 0 0 0 80 20 10
2019 ED 32 35 19 11 2 0 0 68 13 93
2019 ED-01 33 35 21 11 0 0 0 68 11 66
2018 ED 27 42 16 3 11 0 0 70 14 73
2018 ED-01 25 38 19 4 13 0 0 63 17 52
2017 ED 38 33 11 7 10 0 1 72 17 111
2017 ED-01 30 37 10 9 13 0 1 68 22 79
2017 ED-04 39 29 10 12 10 0 0 68 22 10

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 50 25 11 6 6 0 3 77 12 102
2020 ED-01 49 26 13 4 7 0 1 76 11 72
2019 ED 45 28 18 3 5 0 0 73 9 93
2019 ED-01 44 26 21 3 6 0 0 70 9 66
2018 ED 29 38 19 3 10 0 1 68 13 73
2018 ED-01 27 40 19 2 10 0 2 69 12 52
2017 ED 49 24 9 8 10 0 0 73 18 111
2017 ED-01 43 24 11 11 10 0 0 67 22 79
2017 ED-04 51 29 0 0 20 0 0 80 20 10

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 46 16 2 1 0 0 34 95 2 99
2020 ED-01 47 10 1 1 0 0 40 95 2 70
2020 ED-04 20 80 0 0 0 0 0 100 0 10
2019 ED 44 13 4 2 1 0 34 88 5 90
2019 ED-01 43 11 2 2 0 0 43 94 3 63
2018 ED 27 15 14 5 0 0 38 69 9 73
2018 ED-01 31 6 12 2 0 0 50 73 4 52
2017 ED 48 16 4 5 1 0 26 88 7 110
2017 ED-01 47 17 1 4 1 0 30 91 7 78
2017 ED-04 41 29 20 10 0 0 0 71 10 10

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 61 21 7 3 2 0 6 88 5 103
2020 ED-01 56 24 10 4 3 0 4 83 7 72
2020 ED-04 70 30 0 0 0 0 0 100 0 10
2019 ED 61 18 8 2 1 0 10 88 4 93
2019 ED-01 61 21 5 2 2 0 11 92 3 66
2018 ED 49 25 11 0 3 1 11 84 3 72
2018 ED-01 45 22 12 0 4 2 16 81 5 51
2017 ED 64 16 8 2 2 1 8 87 4 110
2017 ED-01 61 18 9 1 1 0 9 87 3 78
2017 ED-04 80 0 0 0 10 10 0 89 11 10

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 68 13 5 3 8 1 2 84 11 104
2020 ED-01 70 15 4 3 7 0 1 86 10 73
2020 ED-04 70 0 10 0 10 10 0 78 11 10
2019 ED 69 17 3 1 5 1 3 90 7 93
2019 ED-01 71 15 2 2 6 0 5 90 8 66
2018 ED 52 23 10 3 5 0 7 81 9 73
2018 ED-01 56 19 12 0 6 0 8 81 6 52
2017 ED 56 18 6 6 9 1 4 77 16 111
2017 ED-01 54 22 5 5 10 1 3 79 16 79
2017 ED-04 51 10 20 0 10 0 10 68 11 10

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 49 29 9 7 5 0 2 79 12 103
2020 ED-01 49 28 7 10 7 0 0 76 17 72
2020 ED-04 50 30 20 0 0 0 0 80 0 10
2019 ED 52 24 14 7 0 1 2 78 7 91
2019 ED-01 52 22 16 8 0 0 3 76 8 64
2018 ED 40 36 15 4 0 0 4 80 4 72
2018 ED-01 33 39 18 6 0 0 4 76 6 51
2017 ED 43 34 11 8 2 0 2 79 10 111
2017 ED-01 39 36 13 10 3 0 0 75 13 79
2017 ED-04 61 20 10 0 0 0 10 89 0 10

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 10 42 30 8 11 0 0 51 18 103
2020 ED-01 14 37 33 5 11 0 0 51 16 73
2020 ED-04 0 50 20 10 20 0 0 50 30 10

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 13 35 32 13 9 0 0 47 21 104
2020 ED-01 12 36 33 8 11 0 0 48 19 73
2020 ED-04 0 20 50 20 10 0 0 20 30 10
2019 ED 19 31 31 14 4 0 0 51 18 93
2019 ED-01 23 33 24 17 3 0 0 56 20 66
2018 ED 9 34 39 9 8 0 0 43 18 74
2018 ED-01 8 36 36 9 11 0 0 43 21 53
2017 ED 13 29 38 13 6 1 0 43 19 111
2017 ED-01 11 29 37 15 6 1 0 41 22 79
2017 ED-04 10 12 49 20 10 0 0 22 29 10

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 12 26 35 22 6 0 0 28 38 104
2020 ED-01 14 26 33 22 5 0 0 27 40 73
2020 ED-04 10 50 10 20 10 0 0 30 60 10
2019 ED 10 30 35 20 5 0 0 25 40 92
2019 ED-01 9 33 29 23 6 0 0 29 42 66
2018 ED 19 27 30 21 3 0 0 24 46 70
2018 ED-01 24 25 27 22 2 0 0 24 49 51
2017 ED 7 25 41 19 8 0 0 27 32 110
2017 ED-01 8 27 40 18 8 0 0 26 35 78
2017 ED-04 10 39 41 10 0 0 0 10 49 10
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 77 15 8 0 17 83 104
2020 ED-01 77 15 8 0 16 84 73
2020 ED-04 80 20 0 0 20 80 10

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 ED 26 74 78
2020 ED-01 24 76 54

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 34 17 14 4 18 2 11 59 26 103
2020 ED-01 33 22 14 3 19 1 8 61 24 73
2020 ED-04 40 0 20 10 20 10 0 44 33 10
2019 ED 33 16 9 13 20 1 8 54 36 88
2019 ED-01 33 19 10 14 16 2 6 57 33 63
2018 ED 27 12 7 9 31 3 12 45 47 75
2018 ED-01 23 9 6 11 34 4 13 39 55 53

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 5 15 10 20 46 1 3 21 68 79
2020 ED-01 5 11 7 23 48 2 4 17 75 56

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 ED 4 16 11 15 52 1 0 21 68 79
2020 ED-01 5 13 7 15 58 2 0 19 74 55
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