2020 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	40	13	6	2	0	0	79	8	315
2020	CS-01	40	44	9	4	3	0	0	84	7	100
2020	CS-02	35	40	18	6	1	0	0	74	7	98
2020	CS-03	43	41	12	3	1	0	0	84	4	74
2020	CS-04	37	37	11	11	4	0	0	74	15	27
2020	CS-05	42	25	17	8	8	0	0	67	17	12
2019	CS	29	45	16	5	4	0	0	75	9	276
2019	CS-01	36	44	15	4	1	0	0	79	5	73
2019	CS-02	24	49	13	9	4	0	0	73	13	89
2019	CS-03	29	44	18	3	6	0	0	74	8	72
2018	CS	23	46	18	8	4	0	0	70	12	254
2018	CS-01	31	45	13	9	0	1	0	77	9	67
2018	CS-02	20	50	15	10	5	0	0	70	15	86
2018	CS-03	17	51	21	6	4	0	0	69	10	70
2017	CS	24	47	14	8	6	0	1	72	14	289
2017	CS-01	29	44	14	8	5	0	0	73	13	84
2017	CS-02	24	54	10	9	3	0	0	77	12	97
2017	CS-03	17	45	22	8	8	0	0	62	16	77
2017	CS-04	39	39	4	4	13	0	0	78	17	21
2014	CS	29	44	16	6	5	0	0	73	11	339
2014	CS-01	31	38	21	4	6	0	0	69	10	96
2014	CS-02	28	43	14	7	6	1	1	73	13	116
2014	CS-03	29	50	14	5	2	0	0	79	7	86
2014	CS-04	26	45	13	10	7	0	0	71	16	31

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	33	42	17	6	2	75	8	318
2020	CS-01	35	42	17	4	2	77	6	100
2020	CS-02	29	42	20	5	3	72	8	99
2020	CS-03	36	47	12	5	0	83	5	76
2020	CS-04	33	37	15	11	4	70	15	27
2020	CS-05	42	25	25	0	8	67	8	12
2019	CS	26	43	19	9	4	68	13	274
2019	CS-01	36	40	14	1	8	76	10	72
2019	CS-02	24	42	16	15	4	65	19	89
2019	CS-03	20	44	27	7	3	63	10	71
2018	CS	22	43	18	10	7	65	17	254
2018	CS-01	31	42	11	9	8	72	17	65
2018	CS-02	21	40	21	11	7	61	18	87
2018	CS-03	20	51	17	7	4	71	11	70
2017	CS	19	39	21	11	10	58	21	289
2017	CS-01	20	38	20	13	8	58	21	84
2017	CS-02	18	42	21	9	10	60	20	97
2017	CS-03	16	41	25	8	10	57	19	77
2017	CS-04	31	30	4	17	17	61	35	21

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	37	11	1	1	0	0	87	2	317
2020	CS-01	47	41	9	1	2	0	0	88	3	100
2020	CS-02	47	38	12	1	2	0	0	85	3	98
2020	CS-03	55	33	12	0	0	0	0	88	0	76
2020	CS-04	59	33	4	4	0	0	0	93	4	27
2020	CS-05	58	17	25	0	0	0	0	75	0	12
2019	CS	50	35	11	2	3	0	0	85	4	272
2019	CS-01	59	31	4	6	0	0	0	90	6	70
2019	CS-02	48	39	9	0	3	0	0	88	3	89
2019	CS-03	47	31	17	0	6	0	0	78	6	72
2018	CS	43	41	11	3	2	0	0	84	5	255
2018	CS-01	42	45	6	3	3	0	0	88	6	66
2018	CS-02	46	37	14	2	1	0	0	83	3	87
2018	CS-03	39	43	13	3	1	1	0	83	4	70
2017	CS	46	38	11	2	3	0	0	84	5	288
2017	CS-01	56	30	12	1	1	0	0	86	2	84
2017	CS-02	41	48	6	3	1	0	0	90	4	97
2017	CS-03	36	37	18	3	7	0	0	72	9	76
2017	CS-04	57	39	4	0	0	0	0	96	0	21
2014	CS	57	30	9	3	1	0	1	88	4	339
2014	CS-01	57	31	8	4	0	0	0	88	4	96
2014	CS-02	58	28	10	0	1	1	2	88	1	116
2014	CS-03	59	25	10	3	1	0	0	85	5	86
2014	CS-04	48	45	0	3	3	0	0	93	7	31

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	44	41	10	4	1	0	0	85	5	318
2020	CS-01	45	45	9	0	1	0	0	90	1	100
2020	CS-02	39	42	12	4	2	0	0	82	6	99
2020	CS-03	50	34	12	4	0	0	0	84	4	76
2020	CS-04	37	48	0	15	0	0	0	85	15	27
2020	CS-05	50	25	17	0	8	0	0	75	8	12
2019	CS	39	44	11	5	2	0	0	83	7	275
2019	CS-01	40	49	7	3	1	0	0	89	4	73
2019	CS-02	39	42	9	8	2	0	0	81	10	89
2019	CS-03	32	43	19	3	3	0	0	75	6	72
2018	CS	32	47	13	5	2	1	0	80	8	254
2018	CS-01	41	44	9	5	0	2	0	86	5	66
2018	CS-02	31	49	9	7	3	0	0	80	10	87
2018	CS-03	29	51	13	4	1	1	0	81	6	70
2017	CS	29	48	13	6	4	0	0	77	9	287
2017	CS-01	34	45	17	1	4	0	0	78	5	83
2017	CS-02	32	48	12	6	1	0	0	80	7	97
2017	CS-03	21	50	16	6	8	0	0	71	14	76
2017	CS-04	35	43	4	17	0	0	0	78	17	21
2014	CS	36	43	14	5	1	0	0	79	6	339
2014	CS-01	35	41	18	4	2	0	0	76	6	96
2014	CS-02	36	44	9	8	1	1	1	82	9	116
2014	CS-03	36	45	15	2	1	0	0	81	3	86
2014	CS-04	36	38	19	3	3	0	0	74	7	31

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	31	35	20	10	4	0	0	66	14	315
2020	CS-01	39	37	16	6	2	0	0	76	8	98
2020	CS-02	28	31	22	14	3	1	0	60	17	99
2020	CS-03	27	39	20	11	4	0	0	65	15	75
2020	CS-04	30	33	11	11	15	0	0	63	26	27
2020	CS-05	33	25	33	0	8	0	0	58	8	12
2019	CS	23	32	25	11	7	1	0	56	19	275
2019	CS-01	31	33	24	4	7	1	0	65	11	72
2019	CS-02	23	38	17	14	8	1	0	61	22	88
2019	CS-03	15	26	36	17	6	0	0	42	22	72
2018	CS	17	34	25	13	10	1	0	52	23	252
2018	CS-01	25	28	28	11	8	2	0	53	19	65
2018	CS-02	15	37	21	15	10	1	0	53	26	86
2018	CS-03	12	38	32	10	7	1	0	50	18	69
2017	CS	14	36	22	16	11	0	0	51	27	288
2017	CS-01	14	37	23	13	13	0	0	51	26	84
2017	CS-02	18	37	19	16	8	1	1	56	25	97
2017	CS-03	10	33	27	18	12	0	0	43	30	76
2017	CS-04	18	39	17	17	9	0	0	57	26	21
2014	CS	26	37	21	9	6	1	0	63	16	339
2014	CS-01	28	37	22	8	5	0	0	65	13	96
2014	CS-02	20	39	18	9	10	3	1	61	21	116
2014	CS-03	28	35	24	12	1	0	0	63	13	86
2014	CS-04	32	32	16	10	10	0	0	65	19	31

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	31	42	14	10	2	1	0	73	12	315
2020	CS-01	36	43	14	5	1	1	0	80	6	100
2020	CS-02	29	42	16	11	0	2	0	72	11	98
2020	CS-03	30	42	12	12	4	0	0	72	16	74
2020	CS-04	30	37	7	19	7	0	0	67	26	27
2020	CS-05	33	42	17	0	8	0	0	75	8	12
2019	CS	24	38	24	9	5	0	0	63	14	275
2019	CS-01	33	36	19	6	6	0	0	69	11	72
2019	CS-02	23	44	19	8	6	0	0	67	14	88
2019	CS-03	17	33	33	13	4	0	0	50	17	72
2018	CS	21	37	23	12	8	1	0	58	20	253
2018	CS-01	30	33	22	9	5	2	0	63	14	64
2018	CS-02	17	39	20	14	9	1	0	57	23	87
2018	CS-03	13	43	30	9	6	0	0	56	14	70
2017	CS	17	40	20	15	7	1	0	57	23	289
2017	CS-01	15	43	19	15	7	0	0	58	23	84
2017	CS-02	20	38	15	19	5	2	1	60	24	97
2017	CS-03	13	41	25	12	9	0	0	54	21	77
2017	CS-04	22	39	13	22	4	0	0	61	26	21
2014	CS	27	38	19	10	5	1	0	66	15	339
2014	CS-01	27	35	25	10	3	0	0	62	13	96
2014	CS-02	22	40	16	12	8	2	1	64	20	116
2014	CS-03	32	41	21	7	0	0	0	72	7	86
2014	CS-04	32	32	10	10	16	0	0	65	26	31

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	33	27	24	9	4	3	0	62	13	317
2020	CS-01	39	23	20	10	1	7	0	67	12	100
2020	CS-02	30	29	29	7	2	2	0	61	9	99
2020	CS-03	31	31	24	8	5	1	0	62	14	75
2020	CS-04	37	22	15	11	15	0	0	59	26	27
2020	CS-05	25	33	25	8	8	0	0	58	17	12
2019	CS	26	27	26	15	4	3	0	54	20	277
2019	CS-01	29	29	22	10	7	3	1	60	17	73
2019	CS-02	20	26	29	17	3	4	0	48	21	89
2019	CS-03	29	22	24	19	4	1	0	52	24	72
2018	CS	21	24	31	13	9	2	0	46	22	254
2018	CS-01	17	35	26	12	8	3	0	53	20	66
2018	CS-02	22	21	33	14	9	1	0	44	24	86
2018	CS-03	26	19	31	14	10	0	0	44	24	70
2017	CS	21	25	25	16	9	4	0	47	26	289
2017	CS-01	21	23	32	11	10	4	0	46	21	84
2017	CS-02	24	24	18	19	10	5	1	51	31	97
2017	CS-03	16	26	29	19	9	1	0	42	29	77
2017	CS-04	22	26	26	17	4	4	0	50	23	21
2014	CS	29	28	20	12	7	4	1	59	20	339
2014	CS-01	25	34	18	14	6	2	1	61	21	96
2014	CS-02	28	25	15	16	10	4	2	57	28	116
2014	CS-03	32	23	28	10	1	6	0	58	12	86
2014	CS-04	32	32	19	3	13	0	0	65	16	31

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	54	29	12	2	1	1	1	85	3	317
2020	CS-01	45	30	17	2	2	1	3	78	4	100
2020	CS-02	53	33	10	3	1	0	0	86	4	99
2020	CS-03	58	29	9	1	0	1	1	89	1	76
2020	CS-04	77	19	0	4	0	0	0	96	4	26
2020	CS-05	75	8	17	0	0	0	0	83	0	12
2019	CS	50	34	12	2	0	1	1	86	3	275
2019	CS-01	47	30	12	5	1	1	3	80	7	73
2019	CS-02	49	33	15	2	0	1	0	83	2	88
2019	CS-03	53	39	8	0	0	0	0	92	0	72

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	49	31	12	4	2	0	1	81	7	318
2020	CS-01	48	29	12	3	5	1	2	79	8	100
2020	CS-02	46	39	9	4	1	0	0	86	5	99
2020	CS-03	53	26	14	7	0	0	0	79	7	76
2020	CS-04	44	37	11	4	4	0	0	81	7	27
2020	CS-05	75	8	17	0	0	0	0	83	0	12
2019	CS	51	33	9	5	2	1	0	84	7	275
2019	CS-01	60	26	5	5	3	0	0	86	8	73
2019	CS-02	38	39	11	6	3	2	0	79	9	89
2019	CS-03	58	31	4	7	0	0	0	89	7	71
2018	CS	41	40	10	2	5	1	1	82	8	250
2018	CS-01	50	33	6	5	3	2	2	86	8	66
2018	CS-02	35	43	11	2	8	1	0	78	11	84
2018	CS-03	48	43	6	1	1	0	0	91	3	69
2017	CS	44	30	10	8	6	1	1	75	14	288
2017	CS-01	49	27	8	5	10	1	0	77	14	84
2017	CS-02	47	32	5	8	5	1	1	81	14	97
2017	CS-03	41	28	16	10	4	0	1	70	14	77
2017	CS-04	37	32	18	14	0	0	0	68	14	20
2014	CS	42	36	12	5	4	1	1	79	10	339
2014	CS-01	51	31	8	4	4	1	1	83	8	96
2014	CS-02	39	39	9	6	7	0	1	78	13	116
2014	CS-03	36	34	21	7	1	1	0	71	8	86
2014	CS-04	42	42	10	0	6	0	0	84	6	31

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	60	29	8	2	1	0	0	88	3	318
2020	CS-01	52	34	10	1	3	0	0	86	4	100
2020	CS-02	59	31	6	3	1	0	0	90	4	99
2020	CS-03	68	21	8	3	0	0	0	89	3	76
2020	CS-04	67	22	7	4	0	0	0	89	4	27
2020	CS-05	67	17	17	0	0	0	0	83	0	12
2019	CS	57	28	9	5	0	0	0	86	5	276
2019	CS-01	64	25	5	5	0	0	0	89	5	73
2019	CS-02	53	30	8	8	0	1	0	84	8	89
2019	CS-03	58	29	10	3	0	0	0	88	3	72
2018	CS	46	29	14	5	4	1	1	77	9	251
2018	CS-01	53	23	15	2	5	2	2	78	6	66
2018	CS-02	36	35	12	10	6	2	0	72	16	84
2018	CS-03	59	30	7	3	0	0	0	90	3	69
2017	CS	51	26	10	5	6	0	2	79	12	289
2017	CS-01	50	26	12	6	6	0	0	76	12	84
2017	CS-02	57	27	4	6	4	1	1	85	11	97
2017	CS-03	50	26	13	6	3	0	3	77	9	77
2017	CS-04	48	13	17	0	22	0	0	61	22	21
2014	CS	50	29	13	4	3	1	1	80	7	339
2014	CS-01	54	24	15	4	2	0	1	78	6	96
2014	CS-02	48	34	9	3	4	1	1	84	7	116
2014	CS-03	47	28	17	6	1	1	0	75	7	86
2014	CS-04	58	23	10	3	6	0	0	81	10	31

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	34	35	15	6	5	5	0	73	12	318
2020	CS-01	33	40	12	5	4	6	0	78	10	100
2020	CS-02	35	38	15	4	2	5	0	78	6	99
2020	CS-03	33	32	13	8	7	7	1	70	16	76
2020	CS-04	33	19	26	11	11	0	0	52	22	27
2020	CS-05	42	25	17	8	8	0	0	67	17	12
2019	CS	23	32	18	15	6	6	0	58	22	271
2019	CS-01	28	35	18	7	4	8	0	68	12	72
2019	CS-02	23	35	17	12	6	7	0	63	19	86
2019	CS-03	18	23	18	31	8	1	0	41	40	71
2018	CS	18	26	22	15	11	8	0	48	28	255
2018	CS-01	24	20	20	12	14	11	0	49	29	66
2018	CS-02	15	30	20	18	8	9	0	49	29	87
2018	CS-03	16	27	26	14	9	9	0	47	25	70
2017	CS	18	30	20	12	11	9	1	53	26	288
2017	CS-01	13	36	18	7	13	13	0	56	23	84
2017	CS-02	22	28	12	18	7	11	2	57	29	97
2017	CS-03	16	24	33	15	9	4	0	41	25	76
2017	CS-04	26	34	13	4	22	0	0	61	26	21
2014	CS	23	37	17	10	5	8	1	65	16	339
2014	CS-01	21	36	16	10	5	10	1	64	17	96
2014	CS-02	18	40	15	11	6	9	1	64	19	116
2014	CS-03	27	34	24	8	3	3	0	63	12	86
2014	CS-04	29	45	6	13	3	3	0	77	17	31

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	30	33	19	11	5	3	0	64	16	318
2020	CS-01	37	33	16	5	4	5	0	74	9	100
2020	CS-02	29	35	21	12	1	1	0	65	13	99
2020	CS-03	25	30	21	13	8	3	0	57	22	76
2020	CS-04	26	26	15	22	11	0	0	52	33	27
2020	CS-05	17	42	25	8	8	0	0	58	17	12
2019	CS	19	31	21	15	11	3	0	52	27	270
2019	CS-01	25	29	22	10	8	6	0	57	19	72
2019	CS-02	13	35	24	12	13	4	0	50	26	85
2019	CS-03	14	24	18	31	11	1	0	39	43	71
2018	CS	15	25	23	21	15	2	0	41	36	255
2018	CS-01	24	17	23	20	14	3	0	42	34	66
2018	CS-02	11	29	23	22	14	1	0	41	36	87
2018	CS-03	11	26	21	23	14	4	0	39	39	70
2017	CS	11	29	21	23	14	2	1	41	38	288
2017	CS-01	8	33	19	26	10	4	0	43	37	84
2017	CS-02	13	30	15	24	17	1	1	44	41	96
2017	CS-03	10	19	33	23	13	1	0	30	37	77
2017	CS-04	14	43	9	9	26	0	0	57	35	21
2014	CS	18	37	19	14	9	3	1	57	23	339
2014	CS-01	18	30	25	15	9	2	1	49	25	96
2014	CS-02	14	41	16	11	11	5	1	59	24	116
2014	CS-03	20	38	19	19	5	0	0	58	23	86
2014	CS-04	35	32	16	3	13	0	0	68	16	31

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	22	31	22	15	6	4	0	55	22	317
2020	CS-01	29	32	20	8	4	7	0	66	13	100
2020	CS-02	19	30	26	17	3	4	0	52	21	99
2020	CS-03	19	35	17	19	8	3	0	55	27	75
2020	CS-04	19	22	19	26	15	0	0	41	41	27
2020	CS-05	8	42	33	8	8	0	0	50	17	12
2019	CS	13	26	29	16	12	5	0	40	29	269
2019	CS-01	18	22	31	11	8	10	0	45	22	72
2019	CS-02	13	27	24	17	16	2	0	40	35	86
2019	CS-03	9	17	36	22	12	4	0	27	35	69
2018	CS	11	19	27	25	15	4	0	31	42	254
2018	CS-01	17	14	26	26	14	5	0	32	41	66
2018	CS-02	8	19	28	29	12	5	0	28	43	86
2018	CS-03	7	20	33	21	16	3	0	28	38	70
2017	CS	7	24	29	16	18	5	0	33	36	289
2017	CS-01	7	24	37	10	15	7	0	33	27	84
2017	CS-02	7	31	16	21	18	6	1	41	41	97
2017	CS-03	6	16	38	21	17	3	0	23	39	77
2017	CS-04	14	26	26	9	26	0	0	39	35	21
2014	CS	13	32	24	15	10	4	1	48	27	339
2014	CS-01	14	26	30	16	9	4	1	41	27	96
2014	CS-02	12	36	18	13	13	7	1	52	28	116
2014	CS-03	19	27	29	20	6	0	0	46	25	86
2014	CS-04	6	48	16	10	16	3	0	57	27	31

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	20	37	17	17	6	2	0	58	24	317
2020	CS-01	29	31	19	11	5	4	1	63	17	100
2020	CS-02	16	38	19	21	5	0	0	55	26	99
2020	CS-03	15	40	16	19	8	3	0	56	27	75
2020	CS-04	19	41	7	26	7	0	0	59	33	27
2020	CS-05	17	42	17	8	8	8	0	64	18	12
2019	CS	12	33	23	17	13	3	0	46	30	270
2019	CS-01	17	24	28	15	10	6	0	43	27	71
2019	CS-02	9	35	19	16	17	3	0	46	35	86
2019	CS-03	8	30	27	21	13	1	0	39	34	71
2018	CS	13	20	22	25	17	2	0	34	43	254
2018	CS-01	21	17	23	18	18	3	0	39	38	66
2018	CS-02	9	28	15	28	18	2	0	38	47	87
2018	CS-03	9	20	29	26	14	1	0	29	41	69
2017	CS	9	29	21	19	19	4	0	39	39	288
2017	CS-01	7	30	26	20	14	2	0	38	35	84
2017	CS-02	10	29	14	19	22	5	1	42	43	97
2017	CS-03	7	25	27	21	16	5	0	33	39	76
2017	CS-04	13	39	4	17	26	0	0	52	43	21
2014	CS	12	37	21	15	13	3	1	50	28	339
2014	CS-01	11	27	27	15	18	1	1	39	34	96
2014	CS-02	13	42	16	12	13	3	1	58	26	116
2014	CS-03	13	29	27	20	8	3	0	44	29	86
2014	CS-04	10	68	3	10	10	0	0	78	19	31

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	29	41	16	9	3	0	0	71	13	317
2020	CS-01	34	40	17	8	1	0	0	74	9	100
2020	CS-02	24	47	16	7	5	0	0	72	12	99
2020	CS-03	29	44	15	8	3	0	1	74	11	75
2020	CS-04	30	33	11	22	4	0	0	63	26	27
2020	CS-05	33	8	42	8	8	0	0	42	17	12
2019	CS	22	44	18	11	5	0	0	66	16	274
2019	CS-01	31	40	18	7	4	0	0	71	11	72
2019	CS-02	22	42	16	13	8	0	0	64	20	88
2019	CS-03	15	47	24	11	3	0	0	63	14	72
2018	CS	18	41	18	12	10	0	0	60	22	255
2018	CS-01	27	34	18	10	9	1	0	62	20	67
2018	CS-02	10	45	16	16	12	0	0	56	28	86
2018	CS-03	20	47	23	4	6	0	0	67	10	70
2017	CS	14	36	24	16	10	0	1	50	26	289
2017	CS-01	15	35	23	15	12	0	0	50	27	84
2017	CS-02	16	36	20	20	8	0	0	53	28	97
2017	CS-03	9	39	31	12	9	0	0	48	21	77
2017	CS-04	18	34	17	17	13	0	0	52	30	21
2014	CS	22	35	25	10	8	0	0	57	18	339
2014	CS-01	20	30	28	12	9	1	0	50	22	96
2014	CS-02	19	36	22	10	11	0	1	56	22	116
2014	CS-03	22	43	24	8	2	0	0	65	10	86
2014	CS-04	29	29	26	10	6	0	0	58	16	31

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	27	46	15	10	3	0	73	13	316
2020	CS-01	35	46	11	7	1	0	81	8	100
2020	CS-02	16	52	15	11	5	0	68	16	98
2020	CS-03	31	41	17	11	0	0	72	11	75
2020	CS-04	26	48	7	11	7	0	74	19	27
2020	CS-05	25	33	33	0	8	0	58	8	12
2019	CS	21	48	16	11	5	0	69	15	273
2019	CS-01	24	44	15	13	4	0	68	17	72
2019	CS-02	17	49	17	9	8	0	66	17	89
2019	CS-03	23	46	14	13	4	0	69	17	71
2018	CS	17	44	17	13	9	0	60	22	255
2018	CS-01	21	37	19	15	7	0	58	22	67
2018	CS-02	14	44	19	12	12	0	58	23	86
2018	CS-03	21	47	13	10	9	0	69	19	70
2017	CS	16	44	18	12	9	1	60	21	289
2017	CS-01	18	39	21	13	8	0	57	21	84
2017	CS-02	13	48	20	10	8	0	62	19	97
2017	CS-03	17	43	17	12	12	0	59	24	77
2017	CS-04	18	47	13	22	0	0	65	22	21

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	37	14	4	3	0	0	79	7	318
2020	CS-01	44	37	12	3	4	0	0	81	7	100
2020	CS-02	38	35	16	7	3	0	0	74	10	99
2020	CS-03	43	39	14	3	0	0	0	83	3	76
2020	CS-04	44	37	11	4	4	0	0	81	7	27
2020	CS-05	58	25	17	0	0	0	0	83	0	12
2019	CS	45	35	12	5	1	1	0	81	6	273
2019	CS-01	51	35	10	3	0	1	0	87	3	72
2019	CS-02	41	31	15	7	5	2	0	73	12	88
2019	CS-03	46	37	13	4	0	0	0	83	4	71
2018	CS	33	43	10	7	5	1	1	78	12	251
2018	CS-01	39	38	12	3	5	2	2	80	8	66
2018	CS-02	27	42	10	12	7	1	1	71	20	84
2018	CS-03	46	46	3	4	0	0	0	93	4	69
2017	CS	34	38	11	9	6	0	2	73	15	289
2017	CS-01	39	30	12	10	10	0	0	69	19	84
2017	CS-02	38	37	11	6	5	0	2	77	12	97
2017	CS-03	25	47	13	10	4	0	1	72	14	77
2017	CS-04	35	39	4	17	4	0	0	74	22	21
2014	CS	34	38	16	6	4	1	1	73	10	339
2014	CS-01	36	36	16	7	3	0	1	73	10	96
2014	CS-02	34	36	16	5	8	1	1	71	13	116
2014	CS-03	31	41	20	7	1	1	0	72	8	86
2014	CS-04	45	36	10	3	6	0	0	81	10	31

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	25	44	15	11	4	0	0	69	15	317
2020	CS-01	26	49	16	4	5	0	0	75	9	100
2020	CS-02	15	48	15	14	7	0	0	63	21	98
2020	CS-03	36	36	16	13	0	0	0	71	13	76
2020	CS-04	22	48	11	15	4	0	0	70	19	27
2020	CS-05	33	33	17	8	8	0	0	67	17	12
2019	CS	17	40	17	17	9	0	0	57	26	275
2019	CS-01	22	30	26	11	11	0	0	52	22	73
2019	CS-02	8	45	14	20	13	0	0	53	33	88
2019	CS-03	18	33	17	25	6	0	1	52	31	72
2018	CS	10	39	19	23	9	1	0	50	31	256
2018	CS-01	15	34	18	21	9	3	0	51	31	67
2018	CS-02	3	41	18	25	11	0	0	45	37	87
2018	CS-03	13	41	20	19	7	0	0	54	26	70
2017	CS	8	31	19	23	20	0	0	39	43	289
2017	CS-01	6	21	21	25	26	0	0	27	51	84
2017	CS-02	5	35	15	24	21	0	0	40	44	97
2017	CS-03	10	30	23	22	14	0	0	41	36	77
2017	CS-04	13	57	9	17	4	0	0	70	22	21
2014	CS	14	37	20	20	9	0	0	51	29	337
2014	CS-01	10	31	16	30	11	0	1	42	42	96
2014	CS-02	12	42	20	16	10	0	0	54	26	115
2014	CS-03	16	34	22	21	7	0	0	50	28	86
2014	CS-04	23	43	23	7	3	0	0	67	10	30

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	29	11	4	1	1	0	83	5	318
2020	CS-01	59	23	9	5	2	2	0	84	7	100
2020	CS-02	49	31	13	5	1	0	0	81	6	99
2020	CS-03	51	33	9	4	0	1	1	86	4	76
2020	CS-04	48	33	11	4	0	4	0	85	4	27
2020	CS-05	67	17	17	0	0	0	0	83	0	12

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	24	37	21	11	6	2	0	62	17	318
2020	CS-01	26	39	17	10	5	3	0	67	15	100
2020	CS-02	21	38	21	12	6	1	0	60	18	99
2020	CS-03	24	34	25	9	5	3	0	59	15	76
2020	CS-04	22	33	11	22	11	0	0	56	33	27
2020	CS-05	33	33	25	8	0	0	0	67	8	12
2019	CS	12	35	20	20	9	3	0	48	31	274
2019	CS-01	15	38	13	17	11	7	0	57	30	72
2019	CS-02	9	43	12	19	13	3	0	53	34	89
2019	CS-03	11	23	31	30	4	0	1	34	34	71
2018	CS	12	29	23	20	13	2	0	42	34	252
2018	CS-01	18	23	23	18	14	5	0	43	33	66
2018	CS-02	7	40	15	15	21	2	0	48	37	86
2018	CS-03	11	24	33	24	7	0	0	36	31	70
2017	CS	10	27	21	21	19	2	0	37	41	287
2017	CS-01	7	26	18	20	27	2	0	34	48	82
2017	CS-02	12	28	19	19	20	2	1	41	39	97
2017	CS-03	8	27	28	27	9	1	0	35	37	77
2017	CS-04	13	26	26	17	17	0	0	39	35	21
2014	CS	16	32	19	18	11	2	1	50	30	339
2014	CS-01	14	28	16	20	19	2	2	43	40	96
2014	CS-02	16	36	17	16	11	3	1	54	28	116
2014	CS-03	16	31	28	20	5	0	0	47	24	86
2014	CS-04	26	39	10	16	10	0	0	65	26	31

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	22	33	19	17	6	2	1	56	24	317
2020	CS-01	25	35	17	13	5	5	0	63	19	100
2020	CS-02	19	35	22	16	7	0	0	55	23	99
2020	CS-03	21	25	17	24	7	3	3	49	32	75
2020	CS-04	26	33	15	15	11	0	0	59	26	27
2020	CS-05	17	50	25	8	0	0	0	67	8	12
2019	CS	14	25	24	18	14	3	1	42	34	276
2019	CS-01	14	37	18	10	16	5	0	54	28	73
2019	CS-02	12	24	26	17	19	1	1	37	37	89
2019	CS-03	15	15	25	29	10	4	1	32	41	72
2018	CS	13	29	16	19	20	3	0	43	41	252
2018	CS-01	20	28	9	20	18	5	0	50	40	65
2018	CS-02	7	31	10	22	25	5	0	40	49	87
2018	CS-03	14	26	24	19	16	1	0	41	35	70
2017	CS	10	24	20	19	24	1	2	35	44	289
2017	CS-01	10	24	24	14	27	0	1	34	42	84
2017	CS-02	9	26	13	16	29	2	4	37	48	97
2017	CS-03	8	18	28	27	19	0	0	26	47	77
2017	CS-04	26	39	13	17	4	0	0	66	22	21
2014	CS	12	24	22	15	25	2	1	37	41	339
2014	CS-01	11	17	18	18	34	2	1	29	53	96
2014	CS-02	9	26	22	11	27	3	2	37	40	116
2014	CS-03	10	25	29	21	13	0	1	36	34	86
2014	CS-04	22	36	13	6	19	0	3	60	27	31

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	23	13	3	2	0	3	81	6	317
2020	CS-01	59	26	7	1	2	1	4	89	3	99
2020	CS-02	52	22	14	6	2	0	4	77	8	99
2020	CS-03	58	21	14	3	1	0	3	81	4	76
2020	CS-04	56	22	15	0	7	0	0	78	7	27
2020	CS-05	42	17	33	8	0	0	0	58	8	12
2019	CS	50	27	11	5	1	3	3	83	6	274
2019	CS-01	58	23	3	8	0	5	3	88	9	73
2019	CS-02	52	27	12	4	1	1	2	81	6	89
2019	CS-03	46	31	8	6	1	3	4	83	8	71

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	43	25	19	5	3	1	3	72	9	318
2020	CS-01	40	27	20	4	3	1	5	71	7	100
2020	CS-02	39	24	21	7	3	2	3	67	11	99
2020	CS-03	53	21	16	5	4	0	1	75	9	76
2020	CS-04	52	33	7	4	4	0	0	85	7	27
2020	CS-05	25	33	33	8	0	0	0	58	8	12
2019	CS	28	31	21	10	4	4	2	63	14	276
2019	CS-01	22	32	23	7	5	8	3	60	14	73
2019	CS-02	27	27	20	17	3	4	1	57	21	89
2019	CS-03	24	41	23	6	3	1	3	68	9	71

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	75	9	5	3	1	3	4	90	4	316
2020	CS-01	80	6	3	0	3	1	7	93	3	100
2020	CS-02	74	9	7	2	0	3	5	90	2	99
2020	CS-03	72	9	4	7	0	7	1	88	7	75
2020	CS-04	78	11	4	4	0	4	0	92	4	27
2020	CS-05	45	27	27	0	0	0	0	73	0	11
2019	CS	76	9	5	1	1	4	4	92	2	275
2019	CS-01	78	7	3	0	3	4	5	94	3	73
2019	CS-02	75	6	8	2	0	4	4	89	2	89
2019	CS-03	75	14	4	0	0	4	3	95	0	71

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	78	9	4	1	0	1	7	94	1	317
2020	CS-01	75	9	3	2	0	2	9	94	2	100
2020	CS-02	79	7	4	0	0	1	9	96	0	99
2020	CS-03	83	11	3	0	0	0	4	97	0	75
2020	CS-04	85	4	4	0	0	4	4	96	0	27
2020	CS-05	50	17	25	8	0	0	0	67	8	12
2019	CS	78	6	5	1	1	3	7	93	2	274
2019	CS-01	74	7	7	1	1	4	5	89	3	73
2019	CS-02	82	3	5	0	1	3	6	94	1	88
2019	CS-03	82	10	1	0	0	1	6	98	0	71

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	42	13	7	2	0	0	79	8	318
2020	CS-01	35	40	15	10	0	0	0	75	10	100
2020	CS-02	34	43	14	5	3	0	0	78	8	99
2020	CS-03	43	42	9	4	1	0	0	86	5	76
2020	CS-04	37	52	0	7	4	0	0	89	11	27
2020	CS-05	33	33	25	0	8	0	0	67	8	12
2019	CS	25	45	15	10	6	0	0	70	15	272
2019	CS-01	29	33	19	14	4	0	0	63	18	72
2019	CS-02	16	50	15	11	8	0	0	66	19	88
2019	CS-03	27	52	13	3	6	0	0	79	8	71
2018	CS	24	43	14	11	7	0	0	68	18	254
2018	CS-01	23	39	9	17	11	2	0	63	28	66
2018	CS-02	17	49	13	12	9	0	0	66	21	86
2018	CS-03	36	39	19	4	3	0	0	74	7	70
2017	CS	20	45	16	11	8	0	1	65	19	287
2017	CS-01	18	40	13	22	7	0	0	58	29	83
2017	CS-02	15	52	16	8	8	0	0	67	16	97
2017	CS-03	18	48	20	8	5	0	0	67	13	76
2017	CS-04	48	26	13	0	13	0	0	74	13	21
2014	CS	22	40	15	13	10	0	1	63	22	339
2014	CS-01	19	33	20	20	9	0	0	52	29	96
2014	CS-02	22	42	12	10	12	0	1	65	23	116
2014	CS-03	28	42	17	8	5	0	0	70	13	86
2014	CS-04	22	45	6	13	10	0	3	70	23	31

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	39	40	15	5	1	0	0	78	7	318
2020	CS-01	35	43	14	6	2	0	0	78	8	100
2020	CS-02	35	42	14	6	2	0	0	78	8	99
2020	CS-03	46	34	14	5	0	0	0	80	5	76
2020	CS-04	48	33	15	4	0	0	0	81	4	27
2020	CS-05	33	42	25	0	0	0	0	75	0	12
2019	CS	29	40	16	11	4	0	0	69	15	274
2019	CS-01	33	31	22	14	0	0	0	64	14	72
2019	CS-02	20	44	17	10	8	0	0	65	18	88
2019	CS-03	29	51	8	7	4	0	0	81	11	72
2018	CS	28	39	19	9	4	0	0	67	13	253
2018	CS-01	28	32	17	18	5	0	0	60	23	65
2018	CS-02	23	41	20	8	8	0	0	64	16	86
2018	CS-03	34	44	14	6	0	1	0	80	6	70
2017	CS	25	38	19	11	7	1	1	63	18	288
2017	CS-01	26	36	18	15	5	0	0	62	20	84
2017	CS-02	25	35	22	10	6	2	0	61	17	97
2017	CS-03	18	46	20	8	8	0	0	65	16	76
2017	CS-04	44	30	9	4	13	0	0	74	17	21
2014	CS	29	39	18	8	6	0	1	68	14	339
2014	CS-01	23	37	24	8	7	0	1	60	16	96
2014	CS-02	29	38	14	9	9	0	1	68	18	116
2014	CS-03	35	37	21	3	3	0	0	72	7	86
2014	CS-04	35	42	6	10	6	0	0	78	16	31

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	45	11	5	3	0	0	81	8	317
2020	CS-01	38	46	10	3	3	0	0	84	6	100
2020	CS-02	32	49	7	8	3	0	0	82	11	99
2020	CS-03	40	37	19	3	1	0	0	77	4	75
2020	CS-04	37	44	11	7	0	0	0	81	7	27
2020	CS-05	17	58	17	0	8	0	0	75	8	12
2019	CS	29	42	16	10	3	0	0	71	12	273
2019	CS-01	36	34	21	10	0	0	0	70	10	73
2019	CS-02	25	45	15	8	7	0	0	70	15	87
2019	CS-03	28	44	14	14	0	0	0	72	14	71
2018	CS	20	43	21	12	5	0	0	62	16	255
2018	CS-01	21	45	18	11	5	0	0	67	15	66
2018	CS-02	15	44	24	11	6	0	0	59	17	87
2018	CS-03	24	47	16	11	1	0	0	71	13	70
2017	CS	22	43	18	11	5	1	0	66	16	288
2017	CS-01	23	46	13	13	5	0	0	69	18	84
2017	CS-02	21	44	21	9	3	2	0	66	13	97
2017	CS-03	21	42	21	9	5	1	0	64	15	76
2017	CS-04	31	34	4	17	13	0	0	65	30	21
2014	CS	27	43	17	8	4	0	1	71	12	339
2014	CS-01	27	42	19	7	5	0	0	69	12	96
2014	CS-02	28	42	17	9	3	0	2	71	11	116
2014	CS-03	28	46	16	5	3	1	0	75	8	86
2014	CS-04	29	42	10	16	3	0	0	71	19	31

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	23	44	19	7	2	4	1	71	9	317
2020	CS-01	23	42	18	10	1	3	3	69	12	100
2020	CS-02	22	48	18	4	2	5	0	74	6	99
2020	CS-03	25	42	21	4	1	5	1	72	6	76
2020	CS-04	23	50	12	15	0	0	0	73	15	26
2020	CS-05	33	42	17	0	8	0	0	75	8	12
2019	CS	18	44	24	8	4	2	0	63	13	276
2019	CS-01	19	37	30	4	3	7	0	60	7	73
2019	CS-02	15	49	20	9	7	0	0	64	16	89
2019	CS-03	19	43	24	8	3	1	1	64	11	72
2018	CS	16	38	25	14	5	2	0	55	19	250
2018	CS-01	15	40	20	17	5	3	0	57	22	65
2018	CS-02	16	38	19	15	8	3	0	57	24	86
2018	CS-03	16	39	36	7	1	1	0	55	9	70
2017	CS	15	35	26	12	7	3	1	52	20	289
2017	CS-01	11	37	32	12	7	1	0	48	19	84
2017	CS-02	18	36	22	11	6	6	1	58	19	97
2017	CS-03	14	33	30	13	6	4	0	49	20	77
2017	CS-04	22	39	22	4	13	0	0	61	17	21

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	33	14	4	2	0	0	80	6	317
2020	CS-01	47	30	19	3	1	0	0	77	4	100
2020	CS-02	46	41	12	1	0	0	0	87	1	98
2020	CS-03	55	28	9	7	1	0	0	83	8	76
2020	CS-04	41	37	4	4	15	0	0	78	19	27
2020	CS-05	17	25	33	25	0	0	0	42	25	12
2019	CS	43	38	13	6	1	0	0	81	7	275
2019	CS-01	48	34	12	5	0	0	0	82	5	73
2019	CS-02	38	43	14	5	1	0	0	81	6	88
2019	CS-03	51	33	7	8	0	0	0	85	8	72
2018	CS	43	37	10	7	2	0	0	81	9	254
2018	CS-01	45	33	13	7	1	0	0	78	9	67
2018	CS-02	40	42	9	7	2	0	0	81	9	86
2018	CS-03	51	40	4	1	1	0	1	93	3	70
2017	CS	42	36	9	7	5	1	1	79	12	287
2017	CS-01	39	39	8	5	7	0	1	80	12	84
2017	CS-02	51	30	9	4	5	1	0	81	9	97
2017	CS-03	36	42	9	6	3	3	1	81	9	77
2017	CS-04	38	33	9	19	0	0	0	71	19	19
2014	CS	43	35	13	6	2	1	1	79	8	337
2014	CS-01	38	36	15	5	2	2	1	77	7	96
2014	CS-02	46	31	12	9	2	0	1	77	11	114
2014	CS-03	43	41	10	3	2	0	0	84	6	86
2014	CS-04	52	29	13	3	3	0	0	81	6	31

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	31	40	17	9	3	0	0	71	12	318
2020	CS-01	39	46	11	2	0	1	1	87	2	100
2020	CS-02	31	39	21	8	0	0	0	71	8	99
2020	CS-03	34	38	14	11	3	0	0	72	13	76
2020	CS-04	0	33	19	30	19	0	0	33	48	27
2020	CS-05	0	17	50	17	17	0	0	17	33	12
2019	CS	38	39	14	6	1	0	1	78	7	274
2019	CS-01	42	44	8	1	1	0	3	89	3	73
2019	CS-02	36	42	13	6	2	0	1	79	8	88
2019	CS-03	44	32	17	6	1	0	0	76	7	72
2018	CS	34	39	16	7	4	0	0	73	11	253
2018	CS-01	36	44	11	6	2	2	0	82	8	66
2018	CS-02	33	36	21	3	7	0	0	69	10	86
2018	CS-03	41	42	10	6	1	0	0	83	7	69
2017	CS	39	40	12	5	1	0	2	81	6	289
2017	CS-01	48	37	11	1	1	0	2	87	2	84
2017	CS-02	34	45	11	6	0	0	3	82	6	97
2017	CS-03	49	35	8	5	0	1	1	86	5	77
2017	CS-04	9	52	22	9	9	0	0	61	17	21
2014	CS	36	41	16	4	2	0	0	78	6	339
2014	CS-01	43	46	5	4	1	0	0	90	5	96
2014	CS-02	34	41	19	4	1	0	1	76	5	116
2014	CS-03	30	43	20	2	3	1	0	74	6	86
2014	CS-04	45	16	29	6	3	0	0	61	10	31

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	37	63	318
2020	CS-01	37	63	100
2020	CS-02	34	66	99
2020	CS-03	36	64	76
2020	CS-04	44	56	27
2020	CS-05	42	58	12

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	58	20	9	2	4	6	87	2	318
2020	CS-01	47	23	10	4	7	9	83	5	100
2020	CS-02	58	21	10	1	4	6	88	1	99
2020	CS-03	68	18	8	0	3	3	92	0	76
2020	CS-04	74	19	7	0	0	0	93	0	27
2020	CS-05	75	0	17	8	0	0	75	8	12

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	CS	21	43	37	317
2020	CS-01	14	42	44	100
2020	CS-02	20	45	34	99
2020	CS-03	19	49	32	75
2020	CS-04	52	26	22	27
2020	CS-05	25	33	42	12
2019	CS	18	39	43	276
2019	CS-01	15	37	48	73
2019	CS-02	21	45	34	89
2019	CS-03	15	39	45	71
2018	CS	24	40	36	255
2018	CS-01	25	37	37	67
2018	CS-02	18	39	43	87
2018	CS-03	17	49	33	69
2017	CS	27	40	33	289
2017	CS-01	33	38	29	84
2017	CS-02	15	46	38	97
2017	CS-03	30	37	34	77
2017	CS-04	43	18	39	21
2014	CS	18	46	36	339
2014	CS-01	19	45	36	96
2014	CS-02	15	47	38	116
2014	CS-03	14	49	37	86
2014	CS-04	35	35	29	31

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	CS	20	32	35	3	6	3	65
2020	CS-02	30	40	20	5	0	5	20
2019	CS	24	28	36	4	0	8	50
2019	CS-01	10	70	0	0	0	20	10
2019	CS-02	26	16	42	5	0	11	19
2019	CS-03	36	27	36	0	0	0	11
2018	CS	22	28	33	5	5	7	60
2018	CS-01	12	41	24	0	12	12	17
2018	CS-02	13	25	44	13	0	6	16
2017	CS	19	28	43	6	1	3	79
2017	CS-01	7	30	48	11	4	0	27
2017	CS-02	20	40	33	7	0	0	15
2017	CS-03	22	13	52	4	0	9	23
2017	CS-04	40	40	20	0	0	0	10
2014	CS	18	27	31	15	9999	10	62
2014	CS-01	17	28	22	22	9999	11	18
2014	CS-02	6	35	24	18	9999	18	17
2014	CS-03	0	42	50	8	9999	0	12
2014	CS-04	36	9	36	10	9999	9	11

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	37	11	3	1	0	0	84	4	317
2020	CS-01	54	35	10	0	1	0	0	89	1	99
2020	CS-02	35	43	12	7	1	1	0	80	8	99
2020	CS-03	50	38	11	1	0	0	0	88	1	76
2020	CS-04	59	30	4	4	4	0	0	89	7	27
2020	CS-05	50	17	25	8	0	0	0	67	8	12
2019	CS	34	44	13	5	3	0	0	78	9	274
2019	CS-01	39	42	15	3	1	0	0	81	4	72
2019	CS-02	29	48	8	7	7	1	0	78	14	89
2019	CS-03	32	46	13	7	3	0	0	78	10	72
2018	CS	33	48	10	5	3	1	0	81	8	254
2018	CS-01	39	44	8	6	3	0	0	83	9	66
2018	CS-02	28	50	10	7	3	1	0	79	11	86
2018	CS-03	33	49	9	4	3	3	0	84	7	70
2017	CS	25	47	15	6	5	1	1	73	12	288
2017	CS-01	22	53	13	7	5	0	0	75	12	83
2017	CS-02	26	46	15	7	4	1	0	73	11	97
2017	CS-03	26	43	18	4	8	1	0	69	12	77
2017	CS-04	35	43	17	4	0	0	0	78	4	21
2014	CS	36	45	13	4	1	0	0	81	6	339
2014	CS-01	31	43	22	2	2	0	0	74	4	96
2014	CS-02	36	45	11	4	2	1	1	82	6	116
2014	CS-03	42	42	10	5	1	0	0	84	6	86
2014	CS-04	29	58	6	6	0	0	0	87	6	31

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	21	49	19	8	1	1	0	71	10	318
2020	CS-01	22	52	17	6	2	1	0	75	8	100
2020	CS-02	24	51	19	5	0	1	0	76	5	99
2020	CS-03	16	54	20	9	0	1	0	71	9	76
2020	CS-04	26	33	15	22	4	0	0	59	26	27
2020	CS-05	17	42	33	0	8	0	0	58	8	12
2019	CS	22	44	20	8	3	3	0	68	12	276
2019	CS-01	22	36	27	10	1	4	0	60	11	73
2019	CS-02	19	45	19	10	4	2	0	66	15	89
2019	CS-03	21	56	17	4	3	0	0	76	7	72
2018	CS	17	44	18	13	6	1	0	62	20	253
2018	CS-01	23	36	15	15	8	3	0	61	23	66
2018	CS-02	15	49	20	11	5	0	0	64	16	87
2018	CS-03	16	51	13	14	6	0	0	67	20	70
2017	CS	17	45	21	12	6	1	0	62	17	288
2017	CS-01	18	39	23	13	6	1	0	58	19	84
2017	CS-02	14	47	21	15	2	1	1	62	17	96
2017	CS-03	14	49	24	6	6	0	0	63	13	77
2017	CS-04	31	43	0	13	13	0	0	74	26	21
2014	CS	26	44	16	9	4	1	0	71	13	339
2014	CS-01	24	40	19	14	2	1	0	65	17	96
2014	CS-02	22	46	13	9	8	1	1	70	17	116
2014	CS-03	29	43	19	7	1	1	0	73	8	86
2014	CS-04	32	48	6	3	6	3	0	83	10	31

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	13	30	34	16	7	0	1	23	43	316
2020	CS-01	9	30	31	18	11	0	1	29	39	100
2020	CS-02	18	26	35	14	5	0	1	19	45	99
2020	CS-03	4	32	38	19	7	0	0	26	36	74
2020	CS-04	30	26	30	11	4	0	0	15	56	27
2020	CS-05	8	50	42	0	0	0	0	0	58	12
2019	CS	12	26	41	15	4	1	0	19	39	275
2019	CS-01	10	19	42	19	4	4	1	25	30	73
2019	CS-02	11	20	47	18	3	0	0	22	32	88
2019	CS-03	18	28	42	8	4	0	0	13	46	72
2018	CS	11	31	41	13	2	1	0	16	43	254
2018	CS-01	14	23	41	20	2	2	0	22	37	66
2018	CS-02	14	34	40	10	2	0	0	13	48	86
2018	CS-03	6	33	41	14	3	1	1	18	40	70
2017	CS	9	31	42	13	3	1	1	16	41	288
2017	CS-01	10	27	42	14	5	2	0	20	38	84
2017	CS-02	8	25	51	11	2	1	2	14	34	97
2017	CS-03	8	34	37	16	4	0	1	20	43	76
2017	CS-04	9	52	35	4	0	0	0	4	61	21
2014	CS	10	25	41	16	4	1	3	21	36	339
2014	CS-01	8	20	40	23	4	1	4	28	29	96
2014	CS-02	10	25	38	14	7	2	4	22	38	116
2014	CS-03	9	28	48	13	2	0	0	15	37	86
2014	CS-04	13	22	45	16	0	0	3	17	37	31

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	5	17	34	26	14	2	2	42	23	314
2020	CS-01	2	16	30	24	22	3	2	49	19	99
2020	CS-02	6	17	28	34	13	1	1	48	24	98
2020	CS-03	8	15	41	23	9	1	3	34	24	74
2020	CS-04	7	26	37	19	11	0	0	30	33	27
2020	CS-05	8	8	58	25	0	0	0	25	17	12
2019	CS	10	22	38	19	10	1	0	29	33	274
2019	CS-01	4	14	41	18	18	4	1	38	19	73
2019	CS-02	9	24	35	23	9	0	0	32	33	88
2019	CS-03	18	30	30	15	6	1	0	21	49	71
2018	CS	11	27	34	18	8	2	0	26	39	251
2018	CS-01	14	11	42	15	14	3	2	31	26	65
2018	CS-02	9	35	29	20	5	1	0	25	45	85
2018	CS-03	9	31	31	20	9	0	0	29	40	70
2017	CS	9	25	35	19	8	2	2	28	35	288
2017	CS-01	6	21	37	23	8	4	1	33	29	84
2017	CS-02	6	29	34	18	8	2	3	27	37	97
2017	CS-03	7	22	38	22	8	0	3	31	30	76
2017	CS-04	30	30	26	9	5	0	0	14	61	21
2014	CS	12	20	35	20	8	2	3	29	34	338
2014	CS-01	11	14	36	27	6	2	3	35	27	96
2014	CS-02	13	22	33	13	12	3	4	27	37	116
2014	CS-03	9	25	37	22	5	1	1	27	35	85
2014	CS-04	19	13	38	20	6	0	3	27	33	31

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	13	26	33	16	8	2	2	25	41	313
2020	CS-01	6	21	35	19	11	3	4	33	29	99
2020	CS-02	12	30	28	18	10	1	1	28	43	97
2020	CS-03	16	26	38	14	5	1	0	19	42	74
2020	CS-04	30	33	22	11	4	0	0	15	63	27
2020	CS-05	25	25	33	17	0	0	0	17	50	12
2019	CS	18	31	33	11	4	1	1	16	50	276
2019	CS-01	14	21	41	10	8	4	3	19	37	73
2019	CS-02	16	39	28	15	2	0	0	17	55	89
2019	CS-03	21	33	32	10	3	1	0	13	55	72
2018	CS	19	33	33	8	4	3	0	12	54	254
2018	CS-01	12	29	38	9	3	9	0	13	45	66
2018	CS-02	22	35	33	7	2	1	0	9	58	86
2018	CS-03	14	37	34	7	7	0	0	14	51	70
2017	CS	18	30	36	10	3	1	1	13	50	286
2017	CS-01	10	33	40	11	5	1	0	16	43	84
2017	CS-02	19	27	40	4	3	3	4	8	49	97
2017	CS-03	17	26	38	17	1	0	0	19	43	74
2017	CS-04	34	48	13	4	0	0	0	4	83	21
2014	CS	15	28	34	14	4	1	4	19	45	338
2014	CS-01	11	25	34	20	4	2	4	25	38	96
2014	CS-02	15	31	33	8	7	3	4	16	49	116
2014	CS-03	10	30	34	20	3	0	2	24	41	86
2014	CS-04	33	27	33	3	0	0	4	3	62	30

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	4	14	36	30	14	1	1	44	19	314
2020	CS-01	0	8	25	40	24	2	1	66	8	100
2020	CS-02	5	13	37	30	13	1	0	44	19	97
2020	CS-03	4	16	47	23	8	0	1	32	21	74
2020	CS-04	15	22	41	19	4	0	0	22	37	27
2020	CS-05	8	42	42	8	0	0	0	8	50	12
2019	CS	7	18	34	29	10	1	1	39	25	273
2019	CS-01	3	14	18	43	14	4	4	62	18	72
2019	CS-02	10	18	38	25	9	0	0	34	28	88
2019	CS-03	8	17	42	24	8	0	0	32	25	71
2018	CS	8	19	42	23	8	1	0	31	27	251
2018	CS-01	5	11	47	21	14	3	0	36	16	66
2018	CS-02	12	15	45	22	5	1	0	27	27	85
2018	CS-03	4	20	39	29	7	0	0	36	25	69
2017	CS	5	19	34	32	9	1	1	41	24	285
2017	CS-01	2	8	35	39	14	1	0	54	11	83
2017	CS-02	4	22	32	32	7	1	2	40	27	97
2017	CS-03	4	20	38	30	8	0	0	38	24	74
2017	CS-04	13	30	39	18	0	0	0	18	43	21
2014	CS	10	12	41	26	6	1	3	34	23	338
2014	CS-01	5	10	38	32	9	1	3	44	16	95
2014	CS-02	9	10	40	27	8	3	3	37	20	116
2014	CS-03	9	16	49	21	5	0	0	25	25	86
2014	CS-04	29	10	29	29	0	0	3	30	40	31

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	17	23	29	17	13	1	1	31	40	313
2020	CS-01	5	23	22	24	20	2	2	47	30	98
2020	CS-02	23	17	29	18	12	0	0	31	41	98
2020	CS-03	18	23	38	14	8	0	0	22	41	74
2020	CS-04	30	26	30	4	7	0	4	12	58	27
2020	CS-05	17	50	33	0	0	0	0	0	67	12
2019	CS	21	26	29	15	6	2	1	22	48	276
2019	CS-01	11	25	22	25	10	7	1	37	39	73
2019	CS-02	25	20	30	18	6	0	1	24	45	89
2019	CS-03	25	32	32	7	3	0	1	10	58	72
2018	CS	24	32	27	9	6	1	1	15	58	251
2018	CS-01	17	35	27	8	11	2	2	19	53	66
2018	CS-02	31	24	30	11	4	1	0	14	55	84
2018	CS-03	20	38	22	10	7	1	1	18	60	69
2017	CS	19	30	29	13	5	1	2	19	51	287
2017	CS-01	20	29	27	15	7	1	0	23	49	84
2017	CS-02	20	23	31	15	7	1	3	24	44	97
2017	CS-03	14	39	29	13	3	0	3	16	54	75
2017	CS-04	39	35	26	0	0	0	0	0	74	21
2014	CS	23	25	31	12	3	1	4	16	51	338
2014	CS-01	26	15	31	20	3	1	4	24	43	96
2014	CS-02	23	23	33	11	4	2	3	16	49	116
2014	CS-03	16	34	35	7	4	0	4	11	52	85
2014	CS-04	29	35	23	13	0	0	0	13	64	31

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	3	17	30	28	17	2	2	47	21	315
2020	CS-01	2	14	24	25	26	4	5	56	18	100
2020	CS-02	3	15	29	36	14	2	0	52	19	99
2020	CS-03	4	22	32	24	15	1	1	40	26	74
2020	CS-04	8	23	27	31	12	0	0	42	31	26
2020	CS-05	8	17	67	8	0	0	0	8	25	12
2019	CS	7	22	29	29	9	2	1	40	30	273
2019	CS-01	3	17	24	35	13	6	4	52	22	72
2019	CS-02	6	23	31	33	6	2	0	40	29	88
2019	CS-03	13	27	30	20	11	0	0	31	39	71
2018	CS	10	17	34	26	10	2	1	38	27	252
2018	CS-01	3	22	23	26	20	5	2	49	26	65
2018	CS-02	10	13	34	34	7	1	1	42	24	86
2018	CS-03	12	19	41	20	9	0	0	29	30	69
2017	CS	6	18	30	28	12	2	4	43	25	287
2017	CS-01	6	14	23	27	24	2	4	54	22	84
2017	CS-02	3	18	32	28	9	2	8	41	23	97
2017	CS-03	7	12	42	28	7	1	3	36	20	75
2017	CS-04	13	48	22	18	0	0	0	18	61	21
2014	CS	8	14	28	32	12	1	4	47	24	337
2014	CS-01	11	15	24	34	11	1	3	47	28	96
2014	CS-02	5	14	35	25	15	3	3	43	20	115
2014	CS-03	7	13	25	38	11	0	7	52	21	85
2014	CS-04	3	13	26	45	10	0	3	57	17	31

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	9	21	41	17	11	1	0	29	30	316
2020	CS-01	4	12	42	20	19	3	0	40	16	100
2020	CS-02	9	27	37	16	10	0	0	26	36	99
2020	CS-03	11	20	41	20	5	1	1	26	32	74
2020	CS-04	11	30	44	11	4	0	0	15	41	27
2020	CS-05	25	25	50	0	0	0	0	0	50	12
2019	CS	15	25	38	15	5	2	1	20	41	276
2019	CS-01	10	18	37	22	8	5	0	32	29	73
2019	CS-02	19	28	35	13	3	1	0	17	48	89
2019	CS-03	13	25	46	13	3	0	1	15	38	72
2018	CS	18	32	32	9	5	3	0	15	52	253
2018	CS-01	11	32	32	11	8	6	2	20	46	66
2018	CS-02	20	41	27	8	2	2	0	11	62	86
2018	CS-03	16	23	42	12	7	0	0	19	39	69
2017	CS	14	33	35	11	2	2	2	14	50	287
2017	CS-01	11	27	45	12	2	2	0	15	39	84
2017	CS-02	11	37	29	9	4	5	4	15	53	97
2017	CS-03	15	34	39	12	1	0	0	13	48	75
2017	CS-04	39	31	22	9	0	0	0	9	70	21
2014	CS	14	22	37	16	7	1	3	24	37	338
2014	CS-01	13	21	34	21	7	1	3	29	35	96
2014	CS-02	17	23	35	10	8	3	3	19	43	116
2014	CS-03	7	20	46	16	8	0	3	25	27	86
2014	CS-04	17	23	33	27	0	0	0	27	40	30

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	2	11	34	35	16	1	2	52	13	316
2020	CS-01	3	12	29	32	21	2	1	55	15	100
2020	CS-02	2	12	40	33	11	0	1	45	14	99
2020	CS-03	0	7	30	41	19	0	4	62	7	74
2020	CS-04	0	11	33	41	15	0	0	56	11	27
2020	CS-05	0	8	58	33	0	0	0	33	8	12
2019	CS	4	15	41	25	13	1	1	38	20	275
2019	CS-01	3	14	49	21	10	4	0	32	17	72
2019	CS-02	8	18	43	19	11	0	1	31	26	89
2019	CS-03	1	15	32	33	15	1	1	50	17	72

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	15	40	27	12	5	2	56	17	314
2020	CS-01	20	42	28	5	4	1	63	9	97
2020	CS-02	15	37	28	16	2	2	53	19	98
2020	CS-03	12	45	26	8	7	3	58	15	76
2020	CS-04	11	33	19	26	11	0	44	37	27
2020	CS-05	17	33	33	8	8	0	50	17	12
2019	CS	10	30	30	22	6	3	41	29	274
2019	CS-01	14	29	29	21	3	5	45	25	73
2019	CS-02	8	30	28	22	10	2	38	33	88
2019	CS-03	10	30	25	25	7	3	41	33	71

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	34	8	3	3	2	0	87	5	317
2020	CS-01	50	38	8	1	3	0	0	88	4	100
2020	CS-02	49	36	7	3	3	2	0	86	6	98
2020	CS-03	50	33	7	4	3	4	0	86	7	76
2020	CS-04	63	26	7	4	0	0	0	89	4	27
2020	CS-05	58	25	17	0	0	0	0	83	0	12
2019	CS	54	29	9	6	1	0	0	83	7	274
2019	CS-01	55	30	10	4	1	0	0	85	5	73
2019	CS-02	49	31	9	9	0	0	1	81	9	87
2019	CS-03	56	29	6	8	0	1	0	86	8	72
2018	CS	44	33	12	8	2	1	0	78	10	254
2018	CS-01	42	30	15	8	3	2	0	74	11	66
2018	CS-02	37	36	12	9	5	1	0	74	14	86
2018	CS-03	56	30	7	7	0	0	0	86	7	70
2017	CS	41	37	7	8	5	1	0	79	14	289
2017	CS-01	39	35	8	11	7	0	0	74	18	84
2017	CS-02	43	35	6	8	3	3	1	82	12	97
2017	CS-03	41	43	7	5	4	0	0	84	9	77
2017	CS-04	44	34	0	9	13	0	0	78	22	21
2014	CS	49	28	10	7	5	1	0	77	12	339
2014	CS-01	49	28	10	6	6	1	0	77	12	96
2014	CS-02	49	24	11	6	6	3	1	76	13	116
2014	CS-03	47	28	10	13	2	0	0	75	15	86
2014	CS-04	51	39	3	3	3	0	0	90	7	31

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	57	33	6	2	2	0	0	90	3	315
2020	CS-01	56	33	6	1	4	0	0	89	5	100
2020	CS-02	57	35	6	2	0	0	0	92	2	98
2020	CS-03	57	34	7	3	0	0	0	91	3	74
2020	CS-04	59	37	0	0	4	0	0	96	4	27
2020	CS-05	58	17	17	8	0	0	0	75	8	12
2019	CS	53	36	7	4	0	0	0	88	5	276
2019	CS-01	60	30	5	3	1	0	0	90	4	73
2019	CS-02	47	38	10	4	0	0	0	85	4	89
2019	CS-03	54	38	4	4	0	0	0	92	4	72
2018	CS	48	36	9	5	2	0	0	84	7	254
2018	CS-01	50	33	8	5	3	2	0	85	8	66
2018	CS-02	42	37	9	8	3	0	0	79	12	86
2018	CS-03	51	41	4	3	0	0	0	93	3	70
2017	CS	37	43	11	6	3	0	0	81	8	288
2017	CS-01	35	42	17	4	2	0	0	77	6	83
2017	CS-02	41	41	7	6	2	1	1	84	8	97
2017	CS-03	34	47	9	9	1	0	0	80	11	77
2017	CS-04	39	44	4	0	13	0	0	83	13	21
2014	CS	46	37	11	4	1	1	0	84	5	339
2014	CS-01	39	38	15	4	2	1	0	78	6	96
2014	CS-02	47	34	9	5	2	2	1	84	7	116
2014	CS-03	48	39	10	1	0	1	0	88	1	86
2014	CS-04	61	32	3	3	0	0	0	93	3	31

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	38	6	3	1	1	90	5	317
2020	CS-01	53	36	4	4	2	1	90	6	99
2020	CS-02	43	45	6	3	1	1	90	4	99
2020	CS-03	54	37	7	1	1	0	91	3	76
2020	CS-04	63	30	4	4	0	0	93	4	27
2020	CS-05	58	17	17	8	0	0	75	8	12
2019	CS	50	37	7	6	0	0	87	6	276
2019	CS-01	58	30	4	7	1	0	88	8	73
2019	CS-02	40	45	10	4	0	0	85	4	89
2019	CS-03	54	33	4	7	0	1	89	7	72
2018	CS	36	47	10	4	1	1	84	6	255
2018	CS-01	38	42	9	6	2	3	83	8	66
2018	CS-02	31	48	11	6	2	1	80	8	87
2018	CS-03	46	47	6	1	0	0	93	1	70

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	43	13	4	0	2	0	82	5	317
2020	CS-01	44	33	16	5	0	2	0	79	5	100
2020	CS-02	36	50	9	2	0	3	0	88	2	98
2020	CS-03	29	53	14	3	0	1	0	83	3	76
2020	CS-04	44	26	7	15	4	4	0	73	19	27
2020	CS-05	42	33	25	0	0	0	0	75	0	12
2019	CS	28	43	17	7	2	3	0	73	9	274
2019	CS-01	34	37	18	5	1	3	1	74	7	73
2019	CS-02	26	41	16	8	5	3	0	70	13	87
2019	CS-03	26	49	17	6	0	3	0	77	6	72
2018	CS	30	43	17	6	2	3	0	75	8	254
2018	CS-01	35	35	17	6	2	6	0	74	8	66
2018	CS-02	29	42	16	7	1	3	1	74	9	86
2018	CS-03	30	50	14	4	1	0	0	80	6	70
2017	CS	28	49	14	7	1	2	0	78	8	289
2017	CS-01	26	51	11	7	2	2	0	79	10	84
2017	CS-02	29	52	9	4	2	3	1	84	6	97
2017	CS-03	30	43	24	4	0	0	0	72	4	77
2017	CS-04	26	47	4	22	0	0	0	74	22	21
2014	CS	44	37	11	3	1	3	0	85	5	339
2014	CS-01	50	39	5	3	2	1	0	90	5	96
2014	CS-02	39	35	14	4	2	6	1	79	6	116
2014	CS-03	43	39	13	2	1	1	0	84	4	86
2014	CS-04	55	35	6	0	0	3	0	93	0	31

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	40	16	3	0	4	0	81	3	315
2020	CS-01	38	42	14	2	0	3	1	83	2	98
2020	CS-02	38	41	15	2	0	4	0	82	2	98
2020	CS-03	36	42	17	3	0	3	0	80	3	76
2020	CS-04	41	26	11	7	4	11	0	75	13	27
2020	CS-05	42	33	17	0	0	8	0	82	0	12
2019	CS	32	44	17	1	0	4	1	80	2	276
2019	CS-01	36	37	14	4	0	8	1	80	5	73
2019	CS-02	27	47	20	0	1	2	2	78	1	89
2019	CS-03	30	51	17	1	0	1	0	81	1	71
2018	CS	32	42	18	4	1	3	0	75	6	255
2018	CS-01	32	32	26	3	2	6	0	68	5	66
2018	CS-02	30	45	14	7	1	3	0	77	8	87
2018	CS-03	33	47	16	3	1	0	0	80	4	70
2017	CS	30	37	22	4	2	6	0	71	6	289
2017	CS-01	31	32	21	4	2	10	0	70	7	84
2017	CS-02	32	34	20	5	1	7	1	72	7	97
2017	CS-03	26	45	22	3	1	3	0	73	4	77
2017	CS-04	35	34	22	4	4	0	0	70	9	21
2014	CS	44	35	13	1	2	4	0	83	3	339
2014	CS-01	47	36	7	2	3	4	0	87	5	96
2014	CS-02	38	34	18	1	3	5	1	76	5	116
2014	CS-03	47	34	14	1	0	5	0	84	1	86
2014	CS-04	42	48	6	0	0	3	0	93	0	31

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	36	10	5	1	1	0	84	6	315
2020	CS-01	52	35	7	5	1	0	0	87	6	99
2020	CS-02	45	38	9	6	0	2	0	84	6	98
2020	CS-03	48	39	8	4	1	0	0	87	5	75
2020	CS-04	44	33	11	11	0	0	0	78	11	27
2020	CS-05	42	33	25	0	0	0	0	75	0	12
2019	CS	39	43	11	5	3	0	0	82	7	276
2019	CS-01	45	40	7	7	1	0	0	85	8	73
2019	CS-02	40	42	11	3	3	0	0	82	7	88
2019	CS-03	33	50	11	3	3	0	0	83	6	72
2018	CS	33	45	13	5	2	1	0	79	8	255
2018	CS-01	41	35	15	5	3	2	0	77	8	66
2018	CS-02	25	51	13	8	2	1	0	77	10	87
2018	CS-03	34	53	11	1	0	0	0	87	1	70
2017	CS	34	44	14	5	2	1	0	79	7	288
2017	CS-01	35	49	10	6	1	0	0	83	7	84
2017	CS-02	35	38	17	6	2	1	1	74	9	96
2017	CS-03	31	50	12	3	3	1	0	83	5	77
2017	CS-04	39	30	22	9	0	0	0	70	9	21
2014	CS	47	36	11	3	3	0	0	83	6	339
2014	CS-01	49	34	12	4	1	0	0	82	5	96
2014	CS-02	42	38	9	3	5	1	1	82	9	116
2014	CS-03	47	36	15	2	0	0	0	83	2	86
2014	CS-04	52	39	0	3	6	0	0	90	10	31

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	28	9	4	1	5	5	84	5	318
2020	CS-01	47	22	11	7	0	3	10	79	8	100
2020	CS-02	41	38	7	3	2	5	3	87	5	99
2020	CS-03	53	25	5	4	0	8	5	89	5	76
2020	CS-04	67	15	11	0	0	7	0	88	0	27
2020	CS-05	42	33	25	0	0	0	0	75	0	12

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	36	18	3	1	5	77	4	318
2020	CS-01	36	37	16	4	1	6	78	5	100
2020	CS-02	43	29	23	1	1	2	74	2	99
2020	CS-03	34	43	13	4	0	5	82	4	76
2020	CS-04	41	30	11	7	0	11	79	8	27
2020	CS-05	33	33	25	0	0	8	73	0	12

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	44	29	15	5	1	5	1	78	6	316
2020	CS-01	43	27	18	5	0	5	1	75	5	99
2020	CS-02	37	34	17	2	2	6	1	77	4	99
2020	CS-03	52	23	13	5	0	5	1	80	6	75
2020	CS-04	52	33	0	15	0	0	0	85	15	27
2020	CS-05	50	25	8	8	0	8	0	82	9	12

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	35	17	4	2	5	2	75	7	318
2020	CS-01	35	37	16	4	3	4	1	76	7	100
2020	CS-02	30	33	21	3	3	6	3	70	7	99
2020	CS-03	41	36	12	4	0	4	4	83	4	76
2020	CS-04	41	30	15	7	0	7	0	76	8	27
2020	CS-05	17	42	25	0	8	8	0	64	9	12
2019	CS	34	36	12	5	4	3	4	76	10	274
2019	CS-01	32	40	15	7	4	1	0	73	11	72
2019	CS-02	29	29	13	7	7	6	9	68	16	89
2019	CS-03	38	43	6	6	1	3	4	87	7	72
2018	CS	22	42	14	9	7	6	1	69	17	254
2018	CS-01	21	44	14	8	8	5	2	69	16	66
2018	CS-02	17	34	17	14	8	8	1	57	24	87
2018	CS-03	29	49	6	4	3	9	0	86	8	69
2017	CS	23	39	17	9	5	3	4	67	15	289
2017	CS-01	21	33	19	7	11	4	5	60	19	84
2017	CS-02	21	44	14	9	4	5	2	70	14	97
2017	CS-03	25	43	19	5	3	1	5	72	8	77
2017	CS-04	31	34	13	22	0	0	0	65	22	21
2014	CS	36	33	12	5	7	4	4	75	12	339
2014	CS-01	41	26	12	7	7	3	3	71	15	96
2014	CS-02	30	32	12	3	10	6	6	71	16	116
2014	CS-03	35	38	13	6	3	1	3	77	10	86
2014	CS-04	35	55	3	0	3	3	0	93	3	31

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	34	39	16	5	2	3	1	76	8	317
2020	CS-01	32	42	15	4	3	4	0	77	7	100
2020	CS-02	32	43	19	3	0	1	2	77	3	98
2020	CS-03	36	38	13	9	0	4	0	77	10	76
2020	CS-04	41	30	7	7	7	7	0	76	16	27
2020	CS-05	42	25	25	0	8	0	0	67	8	12
2019	CS	32	43	13	7	3	2	0	77	10	273
2019	CS-01	33	38	11	10	4	4	0	74	14	72
2019	CS-02	29	45	12	7	2	3	1	78	9	89
2019	CS-03	30	56	7	6	1	0	0	86	7	71
2018	CS	24	47	14	10	3	2	0	72	13	251
2018	CS-01	29	42	14	11	2	3	0	73	13	66
2018	CS-02	20	49	14	12	2	3	0	71	14	86
2018	CS-03	24	51	14	6	4	0	0	76	10	70
2017	CS	28	43	15	8	4	1	1	73	12	289
2017	CS-01	23	43	18	8	8	0	0	65	17	84
2017	CS-02	30	41	12	8	2	4	2	76	11	97
2017	CS-03	32	44	15	9	0	0	0	76	9	77
2017	CS-04	30	48	9	0	13	0	0	78	13	21
2014	CS	38	38	11	6	3	3	1	79	9	339
2014	CS-01	36	28	18	9	5	3	1	67	15	96
2014	CS-02	35	43	6	7	5	2	3	81	13	116
2014	CS-03	36	41	15	2	0	6	0	82	2	86
2014	CS-04	55	39	3	3	0	0	0	94	3	31

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	35	23	3	2	0	72	6	317
2020	CS-01	34	37	24	2	2	1	72	4	100
2020	CS-02	36	34	27	4	0	0	69	4	98
2020	CS-03	39	37	18	5	0	0	76	5	76
2020	CS-04	41	33	11	0	15	0	74	15	27
2020	CS-05	42	25	25	0	8	0	67	8	12
2019	CS	30	42	16	9	2	1	73	11	275
2019	CS-01	32	40	15	8	1	3	74	10	72
2019	CS-02	27	45	17	8	3	0	72	11	89
2019	CS-03	28	44	15	11	1	0	72	13	72
2018	CS	25	44	18	8	4	1	70	12	250
2018	CS-01	22	40	22	8	5	5	65	13	65
2018	CS-02	21	53	16	6	3	0	74	9	86
2018	CS-03	33	38	14	12	3	0	71	14	69

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	26	30	20	10	5	9	1	62	17	316
2020	CS-01	26	37	18	6	4	8	1	69	11	98
2020	CS-02	24	29	25	5	5	10	1	60	11	99
2020	CS-03	25	29	14	16	3	12	1	62	21	76
2020	CS-04	37	11	7	30	11	4	0	50	42	27
2020	CS-05	17	25	42	0	8	8	0	45	9	12
2019	CS	21	25	18	16	6	12	2	54	26	277
2019	CS-01	23	30	21	7	5	14	0	62	14	73
2019	CS-02	21	31	12	19	6	10	0	59	28	89
2019	CS-03	17	15	17	22	8	14	7	40	39	72
2018	CS	15	28	22	16	10	7	2	48	28	253
2018	CS-01	20	24	24	18	6	8	0	48	26	66
2018	CS-02	15	29	21	18	8	8	1	48	29	87
2018	CS-03	14	34	21	10	10	7	3	54	22	70
2017	CS	14	28	20	17	11	9	1	47	31	289
2017	CS-01	12	25	27	13	13	8	1	41	29	84
2017	CS-02	14	34	16	15	8	10	1	55	27	97
2017	CS-03	14	23	21	22	8	9	3	42	34	77
2017	CS-04	22	31	0	13	22	13	0	60	40	21
2014	CS	18	28	21	13	9	9	2	51	25	339
2014	CS-01	12	29	19	18	10	8	4	47	32	96
2014	CS-02	20	24	21	12	10	11	2	51	26	116
2014	CS-03	17	33	27	12	6	6	0	53	18	86
2014	CS-04	32	19	19	10	10	10	0	57	22	31

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	44	43	5	7	1	87	8	318
2020	CS-01	45	47	1	5	2	92	7	100
2020	CS-02	40	45	6	7	1	86	8	99
2020	CS-03	47	43	7	3	0	91	3	76
2020	CS-04	48	26	4	22	0	74	22	27
2020	CS-05	33	33	17	17	0	67	17	12

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	44	10	8	2	0	0	80	11	315
2020	CS-01	38	43	8	8	2	1	0	82	10	100
2020	CS-02	31	45	12	9	3	0	0	76	12	98
2020	CS-03	45	45	5	5	0	0	0	89	5	76
2020	CS-04	38	19	15	19	8	0	0	58	27	26
2020	CS-05	9	73	18	0	0	0	0	82	0	11
2019	CS	43	38	8	6	4	0	0	82	10	276
2019	CS-01	48	33	8	5	5	0	0	81	11	73
2019	CS-02	30	48	9	8	4	0	0	79	12	89
2019	CS-03	57	26	6	6	4	0	1	85	10	72
2017	CS	35	41	10	7	8	0	0	76	15	289
2017	CS-01	29	44	11	8	8	0	0	73	17	84
2017	CS-02	30	41	10	11	6	0	1	72	18	97
2017	CS-03	48	36	10	0	5	0	0	84	5	77
2017	CS-04	30	39	4	5	22	0	0	69	27	21
2014	CS	42	32	12	9	4	0	0	75	13	336
2014	CS-01	32	39	14	7	7	0	0	71	14	96
2014	CS-02	45	28	11	11	4	0	1	73	16	114
2014	CS-03	53	27	13	6	2	0	0	79	8	86
2014	CS-04	43	37	3	13	4	0	0	80	17	30

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	46	10	7	1	0	1	82	8	314
2020	CS-01	33	48	10	4	1	1	2	84	5	99
2020	CS-02	30	47	12	9	1	0	0	78	10	99
2020	CS-03	49	42	5	3	0	0	0	92	3	73
2020	CS-04	26	48	4	22	0	0	0	74	22	27
2020	CS-05	33	33	17	17	0	0	0	67	17	12
2019	CS	35	38	16	7	3	0	0	74	10	273
2019	CS-01	34	29	22	12	3	0	0	63	15	73
2019	CS-02	27	44	14	10	5	0	0	72	15	88
2019	CS-03	46	39	11	0	3	0	1	86	3	70
2017	CS	31	45	13	7	3	0	0	77	10	285
2017	CS-01	18	53	18	8	2	0	0	71	11	83
2017	CS-02	30	43	14	7	4	1	1	74	12	96
2017	CS-03	39	44	10	5	1	0	0	83	6	77
2017	CS-04	57	38	5	0	0	0	0	95	0	19
2014	CS	40	41	11	6	1	0	1	81	7	337
2014	CS-01	32	42	16	7	1	0	1	75	8	96
2014	CS-02	38	46	7	7	2	0	1	84	9	114
2014	CS-03	47	35	10	6	0	1	1	83	6	86
2014	CS-04	52	35	6	3	3	0	0	87	7	31

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	71	22	5	0	0	0	2	95	1	317
2020	CS-01	78	17	2	0	0	0	3	98	0	99
2020	CS-02	67	24	5	0	1	1	2	94	1	99
2020	CS-03	76	20	3	1	0	0	0	96	1	76
2020	CS-04	59	30	11	0	0	0	0	89	0	27
2020	CS-05	33	50	17	0	0	0	0	83	0	12
2017	CS	60	23	8	5	1	1	1	86	7	288
2017	CS-01	60	23	10	5	1	0	2	84	6	84
2017	CS-02	67	23	4	3	0	2	1	92	3	96
2017	CS-03	55	21	13	8	3	1	0	76	10	77
2017	CS-04	56	39	0	0	0	0	4	100	0	21
2014	CS	61	23	7	4	2	1	2	86	6	337
2014	CS-01	60	25	8	2	4	0	1	85	6	96
2014	CS-02	60	24	3	7	0	2	3	89	7	115
2014	CS-03	64	20	12	2	1	0	1	85	4	86
2014	CS-04	64	20	3	3	10	0	0	83	13	30

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	29	14	3	3	7	4	77	7	318
2020	CS-01	40	28	8	4	3	11	6	82	8	100
2020	CS-02	51	25	12	1	2	3	6	83	3	99
2020	CS-03	33	30	24	4	0	9	0	70	4	76
2020	CS-04	22	37	19	4	15	4	0	62	19	27
2020	CS-05	33	25	17	17	0	8	0	64	18	12
2019	CS	36	23	20	6	4	7	3	65	12	274
2019	CS-01	41	15	15	7	7	10	4	66	16	71
2019	CS-02	36	25	20	2	3	9	4	70	6	89
2019	CS-03	35	31	18	8	4	3	1	68	13	72

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	7	93	316
2020	CS-01	6	94	99
2020	CS-02	10	90	99
2019	CS	10	90	277
2019	CS-01	8	92	73
2019	CS-02	13	87	89
2019	CS-03	8	92	72
2018	CS	12	88	253
2018	CS-01	15	85	66
2018	CS-02	13	87	86

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	57	43	21
2019	CS	44	56	27
2019	CS-02	58	42	12
2018	CS	32	68	31
2018	CS-01	50	50	10

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	48	52	21
2019	CS	63	37	27
2019	CS-02	58	42	12
2018	CS	84	16	31

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	27
2019	CS-02	0	100	12

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	27
2019	CS-02	0	100	12

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2020	CS	100	21
2020	CS-02	100	10
2019	CS	100	27
2019	CS-02	100	12
2018	CS	100	31
2018	CS-01	100	10
2018	CS-02	100	11

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	33	67	21
2019	CS	31	69	26
2018	CS	29	71	31

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	43	57	21
2020	CS-02	50	50	10
2019	CS	23	77	26
2018	CS	35	65	31
2018	CS-02	45	55	11

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	43	57	21
2020	CS-02	50	50	10
2019	CS	46	54	26
2019	CS-02	50	50	12
2018	CS	58	42	31

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	38	62	21
2019	CS	35	65	26
2018	CS	45	55	31

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	33	67	21
2020	CS-02	50	50	10
2018	CS	42	58	31

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	62	38	21
2019	CS	42	58	26
2019	CS-02	58	42	12
2018	CS	52	48	31
2018	CS-02	45	55	11

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	38	62	21
2020	CS-02	50	50	10
2018	CS	26	74	31

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	CS	100	21
2020	CS-02	100	10
2018	CS	100	31
2018	CS-01	100	10
2018	CS-02	100	11

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	21
2020	CS-02	0	100	10

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	16	84	31

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	57	43	21
2019	CS	42	58	26
2018	CS	58	42	31

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	33	67	21
2019	CS	23	77	26
2018	CS	23	77	31

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	24	76	21
2019	CS	19	81	26
2018	CS	16	84	31
2018	CS-02	0	100	11

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	48	52	21
2019	CS	46	54	26
2019	CS-02	50	50	12
2018	CS	35	65	31

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	29	71	21
2019	CS	23	77	26
2018	CS	19	81	31

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	23	77	26
2018	CS	26	74	31

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	29	71	21

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	No (%)	Total responses
2020	CS	100	21
2020	CS-02	100	10
2019	CS	100	26
2019	CS-02	100	12
2018	CS	100	31
2018	CS-01	100	10
2018	CS-02	100	11

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	21
2020	CS-02	0	100	10

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	24	76	21
2019	CS	35	65	26
2018	CS	52	48	31
2018	CS-02	55	45	11

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	29	71	21
2019	CS	24	76	25

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	24	76	21

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	29	71	21
2018	CS	16	84	31

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	33	67	21
2019	CS	20	80	25
2018	CS	42	58	31
2018	CS-02	55	45	11

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	21
2020	CS-02	0	100	10

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	38	62	21
2020	CS-02	50	50	10
2019	CS	32	68	25
2018	CS	45	55	31

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2020	CS	100	21
2020	CS-02	100	10
2019	CS	100	25
2019	CS-02	100	12

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	57	43	21
2020	CS-02	50	50	10
2019	CS	64	36	25
2018	CS	68	32	31
2018	CS-02	55	45	11

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	No (%)	Total responses
2020	CS	100	21
2020	CS-02	100	10
2019	CS	100	25
2019	CS-02	100	12

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	20	21	19	5	3	28	5	60	11	315
2020	CS-01	23	17	13	7	1	32	6	66	13	99
2020	CS-02	19	27	21	6	4	18	4	60	13	99
2020	CS-03	18	18	19	1	3	36	5	60	7	74
2020	CS-04	19	15	26	4	0	26	11	53	6	27
2020	CS-05	17	25	25	0	8	25	0	56	11	12
2019	CS	17	21	18	8	6	23	6	54	21	277
2019	CS-01	16	19	21	7	8	22	7	50	21	73
2019	CS-02	10	24	20	9	7	26	4	48	23	89
2019	CS-03	18	21	13	10	4	26	8	60	21	72
2018	CS	12	22	25	9	7	22	3	45	21	251
2018	CS-01	14	17	26	8	8	27	2	43	21	66
2018	CS-02	6	21	27	13	9	22	2	35	29	86
2018	CS-03	16	28	22	7	1	20	6	59	12	69
2017	CS	12	22	22	7	6	23	8	50	18	289
2017	CS-01	10	18	23	10	7	25	8	41	25	84
2017	CS-02	6	28	20	4	9	26	7	51	20	97
2017	CS-03	18	21	26	6	1	18	9	54	11	77
2017	CS-04	26	17	27	9	0	17	4	55	11	21
2014	CS	17	21	19	5	4	26	8	58	14	339
2014	CS-01	18	20	18	7	5	25	8	55	18	96
2014	CS-02	12	20	18	5	8	28	9	51	21	116
2014	CS-03	20	22	21	1	0	25	10	66	2	86
2014	CS-04	29	16	23	6	0	23	3	61	9	31

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	33	35	16	7	1	8	1	74	9	315
2020	CS-01	36	35	10	6	1	10	2	81	8	100
2020	CS-02	34	35	18	7	2	3	1	71	10	98
2020	CS-03	31	36	15	8	0	8	1	75	9	74
2020	CS-04	30	30	22	4	0	15	0	70	4	27
2020	CS-05	25	33	33	8	0	0	0	58	8	12
2019	CS	30	37	19	9	3	3	0	69	12	277
2019	CS-01	33	30	19	7	4	7	0	68	12	73
2019	CS-02	19	46	18	13	2	1	0	66	16	89
2019	CS-03	33	40	17	7	3	0	0	74	10	72
2018	CS	22	41	21	9	4	4	0	65	13	252
2018	CS-01	22	37	23	5	6	8	0	63	12	65
2018	CS-02	17	38	25	13	5	2	0	56	18	87
2018	CS-03	28	46	16	6	1	1	1	76	7	69
2017	CS	22	41	19	7	4	6	0	68	12	289
2017	CS-01	19	42	25	1	6	7	0	65	8	84
2017	CS-02	20	42	16	9	4	7	1	67	15	97
2017	CS-03	25	44	17	8	3	4	0	71	11	77
2017	CS-04	35	34	13	17	0	0	0	70	17	21
2014	CS	29	35	16	6	3	10	1	72	10	339
2014	CS-01	23	37	15	6	4	13	1	70	12	96
2014	CS-02	28	33	13	9	4	9	3	70	16	116
2014	CS-03	32	38	17	2	1	8	1	77	4	86
2014	CS-04	42	26	26	0	0	7	0	72	0	31

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	3	97	316
2020	CS-02	6	94	99
2020	CS-05	0	100	12
2019	CS	4	96	276
2019	CS-04	0	100	27
2018	CS	7	93	253
2018	CS-01	11	89	66
2018	CS-02	7	93	86

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	10
2018	CS	0	100	18

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	10
2018	CS	0	100	18

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	18

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	50	50	18

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	39	61	18

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	28	72	18

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	18

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	10

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	18

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	18

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	10
2018	CS	0	100	18

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	10
2018	CS	0	100	18

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	10
2018	CS	0	100	18

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	10

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	10
2018	CS	0	100	18

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	10
2018	CS	0	100	18

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	18

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	10

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	72	28	18

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	18

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	18

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	10
2018	CS	0	100	18

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	10
2018	CS	0	100	18

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	10
2018	CS	0	100	18

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	10
2018	CS	0	100	18

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	10

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	10

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	56	44	18

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	10
2018	CS	0	100	18

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	22	20	19	2	2	30	5	65	6	315
2020	CS-01	26	17	15	2	0	37	3	71	3	98
2020	CS-02	21	25	20	2	3	24	4	65	7	99
2020	CS-03	16	23	20	3	0	33	5	63	4	75
2020	CS-04	30	7	15	0	7	26	15	63	13	27
2020	CS-05	25	17	25	8	0	25	0	56	11	12
2019	CS	19	20	22	5	4	26	5	56	12	274
2019	CS-01	19	22	23	5	4	19	7	56	13	73
2019	CS-02	15	19	23	6	6	28	3	49	17	86
2019	CS-03	18	19	21	6	0	32	4	59	9	72
2018	CS	13	27	26	5	4	23	3	54	11	253
2018	CS-01	15	24	21	6	5	27	2	55	15	66
2018	CS-02	9	27	34	5	3	20	2	46	10	86
2018	CS-03	13	30	19	6	3	29	1	61	12	70
2017	CS	13	23	22	4	3	28	7	55	11	287
2017	CS-01	11	24	24	5	5	25	7	51	14	84
2017	CS-02	11	28	16	3	4	35	3	63	12	95
2017	CS-03	17	17	26	1	0	27	12	55	2	77
2017	CS-04	13	22	26	13	0	17	9	47	18	21
2014	CS	16	19	20	3	2	31	9	58	8	339
2014	CS-01	15	22	15	4	2	30	11	63	11	96
2014	CS-02	13	15	25	3	3	34	8	47	10	116
2014	CS-03	20	19	20	2	1	29	9	63	6	86
2014	CS-04	16	19	19	0	3	39	3	61	6	31

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	34	34	16	4	1	10	1	76	5	316
2020	CS-01	36	33	12	3	0	15	1	82	4	100
2020	CS-02	33	39	15	5	2	4	2	76	8	98
2020	CS-03	31	37	19	3	0	9	1	76	3	75
2020	CS-04	37	19	22	4	4	15	0	65	9	27
2020	CS-05	42	17	25	8	0	8	0	64	9	12
2019	CS	31	33	21	5	3	7	1	69	8	277
2019	CS-01	29	29	27	4	3	7	1	63	7	73
2019	CS-02	29	35	19	6	4	7	0	69	11	89
2019	CS-03	32	38	17	6	0	8	0	76	6	72
2018	CS	24	37	21	6	3	7	1	67	9	254
2018	CS-01	27	35	20	5	3	11	0	69	8	66
2018	CS-02	21	40	21	6	5	7	1	66	11	86
2018	CS-03	23	44	17	7	1	6	1	72	9	70
2017	CS	24	40	19	4	3	8	1	71	9	287
2017	CS-01	20	40	19	5	6	8	1	67	12	84
2017	CS-02	24	43	14	4	3	11	1	76	8	95
2017	CS-03	26	39	26	3	0	6	0	69	3	77
2017	CS-04	35	30	17	13	0	4	0	68	14	21
2014	CS	30	32	18	3	2	13	1	73	6	339
2014	CS-01	34	25	18	4	2	16	1	71	7	96
2014	CS-02	28	34	16	3	3	12	3	74	7	116
2014	CS-03	31	36	21	2	1	8	1	73	4	86
2014	CS-04	26	38	23	3	0	10	0	71	4	31

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	9	91	314
2020	CS-01	8	92	98
2020	CS-02	6	94	98
2020	CS-03	11	89	75
2020	CS-04	15	85	27
2020	CS-05	17	83	12

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	8	92	313
2020	CS-01	3	97	98
2020	CS-02	9	91	98
2020	CS-03	11	89	75
2020	CS-04	12	88	26
2020	CS-05	8	92	12
2019	CS	14	86	277
2019	CS-01	11	89	73
2019	CS-02	15	85	89
2019	CS-03	15	85	72
2017	CS	18	82	289
2017	CS-01	17	83	84
2017	CS-02	19	81	97
2017	CS-03	23	77	77
2014	CS	14	86	338
2014	CS-01	16	84	96
2014	CS-02	12	88	116
2014	CS-03	14	86	86
2014	CS-04	17	83	30

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	23	77	26

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	85	15	26
2019	CS	81	19	36
2019	CS-02	77	23	13
2019	CS-03	100	0	10
2017	CS	80	20	54
2017	CS-01	93	7	14
2017	CS-02	83	17	18
2017	CS-03	67	33	18
2014	CS	87	13	47
2014	CS-01	88	13	16
2014	CS-02	79	21	14
2014	CS-03	92	8	12

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	41	0	5	0	95	5	22
2019	CS	54	39	0	7	0	93	7	28
2019	CS-02	50	50	0	0	0	100	0	10
2017	CS	53	33	7	5	2	88	5	43
2017	CS-01	31	38	15	15	0	69	15	13
2017	CS-02	53	40	0	0	7	100	0	15
2017	CS-03	67	25	8	0	0	92	0	12
2014	CS	54	34	5	7	0	88	7	41
2014	CS-01	50	29	14	7	0	79	7	14
2014	CS-02	64	27	0	9	0	91	9	11
2014	CS-03	45	55	0	0	0	100	0	11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	54	33	7	3	0	2	1	89	4	316
2020	CS-01	46	35	9	4	0	3	2	86	4	99
2020	CS-02	53	34	7	4	1	1	0	88	5	98
2020	CS-03	64	25	5	1	0	1	3	93	1	76
2020	CS-04	52	48	0	0	0	0	0	100	0	27
2020	CS-05	58	25	17	0	0	0	0	83	0	12

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	27	40	18	7	3	4	70	11	315
2020	CS-01	26	43	18	6	3	4	71	10	98
2020	CS-02	32	36	19	7	4	1	69	11	99
2020	CS-03	25	45	15	7	0	8	77	7	75
2020	CS-04	26	33	15	11	11	4	62	23	27
2020	CS-05	17	42	33	8	0	0	58	8	12

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	46	13	6	3	0	78	9	317
2020	CS-01	30	50	12	4	3	1	81	7	100
2020	CS-02	31	44	13	7	4	0	76	11	99
2020	CS-03	41	41	12	4	1	0	83	5	75
2020	CS-04	19	56	11	15	0	0	74	15	27
2020	CS-05	33	33	25	8	0	0	67	8	12

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	42	16	9	2	0	0	74	10	317
2020	CS-01	29	43	15	9	2	1	1	73	11	100
2020	CS-02	28	42	16	12	1	0	0	71	13	99
2020	CS-03	44	36	15	4	1	0	0	80	5	75
2020	CS-04	22	56	11	7	4	0	0	78	11	27
2020	CS-05	33	25	33	8	0	0	0	58	8	12

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	24	44	20	8	2	1	2	70	10	312
2020	CS-01	26	41	19	6	3	1	4	71	9	100
2020	CS-02	23	46	18	8	2	2	1	71	11	96
2020	CS-03	29	45	21	4	0	0	1	75	4	73
2020	CS-04	15	44	19	22	0	0	0	59	22	27
2020	CS-05	17	42	33	8	0	0	0	58	8	12

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	40	14	3	1	1	1	81	4	315
2020	CS-01	40	39	12	4	3	1	1	81	7	100
2020	CS-02	34	43	15	3	1	2	1	80	4	99
2020	CS-03	44	39	15	1	0	1	0	84	1	75
2020	CS-04	52	32	12	0	0	0	4	88	0	25
2020	CS-05	33	42	25	0	0	0	0	75	0	12

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	63	22	7	0	0	4	4	92	1	315
2020	CS-01	59	19	5	1	1	8	6	92	2	98
2020	CS-02	61	25	6	0	0	3	5	93	0	99
2020	CS-03	64	23	9	0	0	3	1	90	0	75
2020	CS-04	85	15	0	0	0	0	0	100	0	27
2020	CS-05	50	25	25	0	0	0	0	75	0	12

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	40	12	7	0	4	0	80	8	317
2020	CS-01	30	39	13	9	1	6	1	75	11	99
2020	CS-02	37	42	11	5	0	4	0	83	5	99
2020	CS-03	42	38	11	5	0	4	0	84	5	76
2020	CS-04	41	41	0	19	0	0	0	81	19	27
2020	CS-05	33	33	33	0	0	0	0	67	0	12

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	39	8	5	1	0	1	86	6	314
2020	CS-01	42	43	9	3	2	0	0	86	5	99
2020	CS-02	42	41	8	7	0	1	1	84	7	98
2020	CS-03	56	29	7	8	0	0	0	85	8	75
2020	CS-04	50	38	4	4	0	0	4	92	4	26
2020	CS-05	58	25	17	0	0	0	0	83	0	12

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	38	11	3	2	0	1	83	6	317
2020	CS-01	39	36	15	3	5	0	1	77	8	99
2020	CS-02	39	42	12	3	1	1	1	84	4	99
2020	CS-03	59	36	3	3	0	0	0	95	3	76
2020	CS-04	56	30	7	4	4	0	0	85	7	27
2020	CS-05	33	42	25	0	0	0	0	75	0	12

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	98	2	101
2020	CS-02	100	0	37
2020	CS-03	100	0	28
2020	CS-04	96	4	23
2020	CS-05	91	9	11

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	26	38	16	17	3	63	20	98
2020	CS-02	19	39	14	25	3	58	28	36
2020	CS-03	39	36	14	7	4	75	11	28
2020	CS-04	23	32	18	23	5	55	27	22
2020	CS-05	20	50	30	0	0	70	0	10

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	28	46	15	6	1	3	0	77	7	317
2020	CS-01	22	47	19	5	0	7	0	74	5	100
2020	CS-02	33	47	12	8	0	0	0	80	8	98
2020	CS-03	32	43	17	4	0	4	0	78	4	76
2020	CS-04	26	48	4	7	15	0	0	74	22	27
2020	CS-05	25	42	25	8	0	0	0	67	8	12
2019	CS	31	44	15	6	1	3	0	77	8	274
2019	CS-01	33	40	16	4	0	7	0	78	4	73
2019	CS-02	24	45	17	10	1	1	1	71	12	88
2019	CS-03	37	46	8	6	1	1	0	84	7	71
2018	CS	22	54	14	6	1	4	0	79	7	253
2018	CS-01	24	45	17	5	2	8	0	75	7	66
2018	CS-02	15	60	11	9	1	3	0	77	11	87
2018	CS-03	25	59	12	4	0	0	0	84	4	69
2017	CS	18	46	18	6	7	4	0	68	13	287
2017	CS-01	12	46	22	7	7	6	0	62	15	83
2017	CS-02	22	43	11	9	7	6	1	70	18	97
2017	CS-03	19	48	21	3	6	3	0	69	9	77
2017	CS-04	26	52	22	0	0	0	0	78	0	21

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	33	14	12	4	1	0	70	16	318
2020	CS-01	33	37	13	12	5	0	0	70	17	100
2020	CS-02	33	30	20	8	7	1	0	64	15	99
2020	CS-03	43	32	7	17	0	1	0	76	17	76
2020	CS-04	52	22	11	7	4	0	4	77	12	27
2020	CS-05	42	33	17	8	0	0	0	75	8	12

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	36	9	3	1	4	1	86	4	317
2020	CS-01	42	38	11	1	2	4	2	85	3	100
2020	CS-02	43	39	11	3	0	4	0	85	3	98
2020	CS-03	49	33	7	5	0	5	1	87	6	76
2020	CS-04	63	26	4	4	0	0	4	92	4	27
2020	CS-05	50	33	17	0	0	0	0	83	0	12

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	26	40	18	12	2	2	0	67	14	316
2020	CS-01	22	43	21	8	3	2	0	67	11	98
2020	CS-02	23	41	17	15	1	2	0	66	16	99
2020	CS-03	34	37	16	11	0	3	0	73	11	76
2020	CS-04	26	37	11	19	4	4	0	65	23	27
2020	CS-05	25	33	33	0	8	0	0	58	8	12
2019	CS	23	33	22	15	5	2	0	57	20	275
2019	CS-01	27	36	22	8	4	3	0	65	13	73
2019	CS-02	18	34	18	20	8	1	0	53	29	88
2019	CS-03	24	30	21	15	6	4	0	56	22	71
2018	CS	16	39	22	15	6	2	0	56	21	254
2018	CS-01	20	35	24	11	8	3	0	56	19	66
2018	CS-02	11	40	21	18	7	2	0	53	26	87
2018	CS-03	19	43	22	12	3	1	0	63	15	69
2017	CS	13	34	24	17	10	2	0	48	27	289
2017	CS-01	11	32	25	20	10	2	0	44	30	84
2017	CS-02	14	33	23	13	12	3	1	49	27	97
2017	CS-03	14	35	25	19	6	0	0	49	26	77
2017	CS-04	13	35	22	17	9	4	0	50	27	21

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	20	56	12	9	3	0	0	76	12	101
2020	CS-02	16	57	14	8	5	0	0	73	14	37
2020	CS-03	21	57	11	7	4	0	0	79	11	28
2020	CS-04	22	57	9	13	0	0	0	78	13	23
2020	CS-05	18	55	18	9	0	0	0	73	9	11
2019	CS	20	47	18	7	2	3	2	71	10	87
2019	CS-02	11	46	23	11	3	6	0	61	15	35
2019	CS-03	25	46	8	8	0	4	8	81	10	24

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	26	19	14	7	2	59	21	318
2020	CS-01	28	26	18	14	13	1	55	27	100
2020	CS-02	26	28	17	21	5	2	56	27	99
2020	CS-03	42	26	17	11	3	1	69	13	76
2020	CS-04	37	22	26	7	4	4	62	12	27
2020	CS-05	42	33	17	8	0	0	75	8	12

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	34	27	18	13	7	0	2	62	20	317
2020	CS-01	30	26	23	12	7	1	1	57	19	100
2020	CS-02	32	26	16	15	7	0	3	60	23	99
2020	CS-03	45	25	12	11	5	0	1	72	16	75
2020	CS-04	22	26	22	19	11	0	0	48	30	27
2020	CS-05	25	42	33	0	0	0	0	67	0	12
2019	CS	21	32	20	11	14	0	1	54	26	274
2019	CS-01	18	29	29	6	17	0	1	48	23	72
2019	CS-02	20	34	19	10	16	1	0	55	26	89
2019	CS-03	29	37	16	11	6	0	1	67	17	70
2018	CS	23	22	29	11	13	1	2	46	25	255
2018	CS-01	9	21	33	15	16	1	4	32	33	67
2018	CS-02	16	22	40	8	12	1	1	39	20	86
2018	CS-03	47	21	16	9	7	0	0	69	16	70
2017	CS	22	24	19	14	20	0	2	46	34	289
2017	CS-01	13	24	14	20	27	0	1	37	48	84
2017	CS-02	20	27	24	10	18	0	2	47	28	97
2017	CS-03	35	27	16	9	9	0	4	65	19	77
2017	CS-04	17	9	26	17	31	0	0	26	48	21

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	19	31	25	16	8	0	0	50	24	318
2020	CS-01	29	35	25	10	1	0	0	64	11	100
2020	CS-02	18	34	24	14	8	0	1	53	22	99
2020	CS-03	17	30	25	18	9	0	0	47	28	76
2020	CS-04	7	15	19	33	26	0	0	22	59	27
2020	CS-05	0	0	50	42	8	0	0	0	50	12
2019	CS	19	36	26	13	5	0	1	55	19	275
2019	CS-01	33	29	23	11	3	0	1	63	14	73
2019	CS-02	13	41	25	15	6	0	1	54	21	88
2019	CS-03	15	45	21	11	7	0	0	61	18	71
2018	CS	15	30	29	17	8	1	0	46	25	255
2018	CS-01	18	31	27	15	4	3	1	52	20	67
2018	CS-02	12	33	28	17	10	0	0	44	28	86
2018	CS-03	21	33	29	11	6	0	0	54	17	70
2017	CS	18	30	24	17	9	0	2	49	26	289
2017	CS-01	25	26	29	12	6	0	2	52	18	84
2017	CS-02	19	37	21	14	8	0	1	56	23	97
2017	CS-03	17	30	26	13	12	0	3	48	26	77
2017	CS-04	4	22	18	43	13	0	0	26	56	21

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	27	35	21	11	5	0	1	62	16	317
2020	CS-01	39	36	17	3	1	0	3	78	4	99
2020	CS-02	25	43	15	10	5	0	1	69	15	99
2020	CS-03	22	28	28	17	5	0	0	50	22	76
2020	CS-04	15	22	22	30	11	0	0	37	41	27
2020	CS-05	0	17	58	17	8	0	0	17	25	12
2019	CS	23	37	23	10	5	0	1	61	16	273
2019	CS-01	42	34	14	6	3	0	1	77	9	71
2019	CS-02	20	41	22	10	6	0	1	62	16	88
2019	CS-03	13	39	31	8	8	0	0	52	17	71
2018	CS	13	40	27	12	5	1	0	55	17	252
2018	CS-01	21	43	19	9	3	3	1	67	13	67
2018	CS-02	12	40	26	13	8	1	0	52	21	85
2018	CS-03	13	47	28	10	1	0	0	60	12	68
2017	CS	21	36	22	15	5	0	2	58	20	288
2017	CS-01	31	34	22	11	1	0	1	66	12	83
2017	CS-02	20	39	20	15	4	1	1	60	20	97
2017	CS-03	18	35	22	13	8	0	4	55	22	77
2017	CS-04	4	31	26	22	17	0	0	35	39	21

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	21	26	24	17	11	0	1	47	29	316
2020	CS-01	32	28	18	15	6	0	1	61	21	100
2020	CS-02	20	26	17	21	12	1	2	47	35	98
2020	CS-03	17	29	29	12	13	0	0	46	25	76
2020	CS-04	4	15	41	19	22	0	0	19	41	27
2020	CS-05	0	9	55	27	9	0	0	9	36	11
2019	CS	18	29	25	18	11	0	0	46	29	274
2019	CS-01	33	32	15	15	4	0	0	65	19	72
2019	CS-02	17	28	30	12	12	0	0	45	25	89
2019	CS-03	6	34	27	21	13	0	0	39	34	71
2018	CS	15	25	26	21	12	1	1	40	33	255
2018	CS-01	23	27	18	20	8	3	2	52	29	66
2018	CS-02	13	29	21	20	16	1	1	42	36	87
2018	CS-03	14	23	33	24	6	0	0	37	30	70
2017	CS	18	27	22	16	13	1	2	46	31	289
2017	CS-01	24	26	20	17	11	0	2	51	28	84
2017	CS-02	21	32	20	13	11	1	2	54	26	97
2017	CS-03	12	30	26	17	12	0	4	43	30	77
2017	CS-04	4	4	30	26	35	0	0	9	61	21

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	26	13	6	3	0	4	77	10	315
2020	CS-01	66	21	6	2	0	0	5	91	2	99
2020	CS-02	47	30	9	5	2	1	5	83	8	99
2020	CS-03	41	26	20	5	5	0	3	68	11	74
2020	CS-04	19	26	22	19	15	0	0	44	33	27
2020	CS-05	8	33	33	17	8	0	0	42	25	12
2019	CS	61	21	9	3	1	0	5	87	4	274
2019	CS-01	74	15	3	1	0	0	7	96	1	73
2019	CS-02	65	20	6	1	0	0	8	93	1	89
2019	CS-03	55	24	13	3	4	0	1	80	7	71
2018	CS	55	21	11	4	2	1	7	82	6	255
2018	CS-01	63	19	1	1	0	3	12	96	2	67
2018	CS-02	52	14	15	3	5	0	10	74	9	86
2018	CS-03	59	27	9	4	0	0	1	87	4	70
2017	CS	52	20	11	5	0	1	11	82	6	289
2017	CS-01	61	19	7	0	0	0	13	92	0	84
2017	CS-02	62	13	11	3	1	0	9	83	5	97
2017	CS-03	41	25	14	4	0	1	14	78	5	77
2017	CS-04	26	39	17	17	0	0	0	65	17	21

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	30	33	20	11	5	0	0	63	17	317
2020	CS-01	37	34	19	6	2	0	1	72	8	99
2020	CS-02	32	33	15	15	4	0	0	66	19	99
2020	CS-03	28	33	24	9	5	1	0	61	15	76
2020	CS-04	22	19	22	15	22	0	0	41	37	27
2020	CS-05	0	42	33	17	8	0	0	42	25	12
2019	CS	37	35	20	5	3	0	1	73	8	275
2019	CS-01	51	34	10	3	3	0	0	85	5	73
2019	CS-02	30	40	24	3	0	0	2	72	3	89
2019	CS-03	41	30	15	7	7	0	0	70	14	71
2018	CS	34	30	22	9	4	0	0	65	13	254
2018	CS-01	39	32	21	5	2	2	0	72	6	66
2018	CS-02	31	31	23	9	5	0	1	63	14	87
2018	CS-03	41	29	17	10	3	0	0	70	13	69
2017	CS	35	31	19	8	3	0	4	69	12	288
2017	CS-01	40	25	24	6	2	0	2	67	9	84
2017	CS-02	38	32	13	8	4	1	4	74	13	96
2017	CS-03	34	34	17	11	1	0	4	70	13	77
2017	CS-04	22	26	30	9	13	0	0	48	22	21

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	25	19	9	4	6	65	14	313
2020	CS-01	38	31	15	7	1	8	74	9	98
2020	CS-02	38	27	15	13	2	5	68	16	98
2020	CS-03	35	19	27	5	8	5	57	14	74
2020	CS-04	26	22	26	4	11	11	54	17	27
2020	CS-05	33	25	25	8	8	0	58	17	12

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	33	40	19	5	1	1	2	74	6	316
2020	CS-01	38	39	18	2	1	1	1	79	3	100
2020	CS-02	32	41	16	8	0	0	2	75	8	99
2020	CS-03	35	32	20	5	1	3	3	71	7	74
2020	CS-04	19	48	22	11	0	0	0	67	11	27
2020	CS-05	8	67	17	0	8	0	0	75	8	12
2019	CS	23	40	23	10	3	1	1	64	13	275
2019	CS-01	30	41	16	8	3	1	0	72	11	73
2019	CS-02	22	35	25	12	3	1	1	59	16	89
2019	CS-03	20	41	20	13	4	0	3	62	17	71
2018	CS	17	34	31	10	6	1	1	53	16	254
2018	CS-01	26	30	33	2	5	3	2	59	6	66
2018	CS-02	17	31	29	16	5	1	1	49	21	87
2018	CS-03	14	44	26	11	4	0	0	59	16	70
2017	CS	19	34	24	15	6	1	2	55	21	287
2017	CS-01	25	33	22	12	6	1	1	59	19	83
2017	CS-02	19	34	25	16	4	1	1	54	20	96
2017	CS-03	17	35	25	16	5	0	3	53	22	77
2017	CS-04	14	34	22	17	13	0	0	48	30	21

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	20	37	25	13	4	0	1	57	18	312
2020	CS-01	25	42	23	8	1	0	0	68	9	99
2020	CS-02	23	34	23	11	5	0	3	59	17	96
2020	CS-03	16	36	26	12	8	0	1	53	21	74
2020	CS-04	7	33	22	33	4	0	0	41	37	27
2020	CS-05	8	17	50	17	8	0	0	25	25	12
2019	CS	17	35	26	13	7	0	1	53	20	276
2019	CS-01	30	32	23	7	4	1	3	64	11	73
2019	CS-02	15	38	24	16	7	0	1	53	23	89
2019	CS-03	11	37	31	10	10	0	1	49	20	71
2018	CS	14	34	25	19	7	1	1	48	26	253
2018	CS-01	21	32	27	11	5	3	2	56	16	66
2018	CS-02	13	33	20	25	7	1	1	47	33	87
2018	CS-03	13	38	28	16	6	0	0	51	22	69
2017	CS	13	30	28	20	6	1	1	44	27	288
2017	CS-01	19	33	26	14	5	1	1	54	20	84
2017	CS-02	17	32	23	20	4	3	1	51	25	96
2017	CS-03	6	26	38	22	5	0	3	33	28	77
2017	CS-04	4	26	22	22	26	0	0	31	48	21

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	23	38	25	9	4	0	1	62	13	313
2020	CS-01	26	42	24	7	1	0	0	67	8	98
2020	CS-02	25	34	25	9	4	0	2	61	13	99
2020	CS-03	22	38	21	10	7	0	3	62	17	73
2020	CS-04	19	48	15	15	4	0	0	67	19	27
2020	CS-05	8	17	58	8	8	0	0	25	17	12
2019	CS	23	33	25	11	7	1	0	57	18	274
2019	CS-01	30	40	15	8	5	1	0	71	14	73
2019	CS-02	26	29	25	9	9	1	1	56	18	89
2019	CS-03	18	31	30	17	4	0	0	49	21	71
2018	CS	17	35	29	11	6	0	1	53	18	254
2018	CS-01	24	35	27	9	2	2	2	61	11	66
2018	CS-02	16	36	26	10	11	0	0	52	22	87
2018	CS-03	20	36	27	14	3	0	0	56	17	70
2017	CS	17	32	28	13	7	1	2	51	21	288
2017	CS-01	19	36	26	7	10	1	1	56	17	84
2017	CS-02	21	31	26	15	3	1	3	54	18	96
2017	CS-03	17	26	31	17	6	1	1	44	24	77
2017	CS-04	4	39	26	13	17	0	0	44	30	21

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	44	29	15	7	4	0	1	74	11	313
2020	CS-01	47	31	13	6	2	0	0	79	8	99
2020	CS-02	42	29	18	7	4	0	0	70	11	98
2020	CS-03	51	26	9	5	5	0	3	79	11	74
2020	CS-04	42	23	15	15	4	0	0	65	19	26
2020	CS-05	8	50	25	8	8	0	0	58	17	12
2019	CS	39	31	17	7	5	1	1	71	12	275
2019	CS-01	42	29	12	8	4	3	1	74	13	73
2019	CS-02	44	24	19	7	7	0	0	67	13	89
2019	CS-03	37	38	17	4	4	0	0	75	8	71

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	31	22	10	4	1	64	14	316
2020	CS-01	36	30	17	13	3	1	67	16	100
2020	CS-02	24	30	25	12	7	1	55	19	99
2020	CS-03	41	28	22	7	1	1	70	8	74
2020	CS-04	30	44	19	4	4	0	74	7	27
2020	CS-05	8	42	50	0	0	0	50	0	12

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	26	33	27	9	5	0	0	59	14	313
2020	CS-01	33	33	23	8	2	0	1	67	10	100
2020	CS-02	25	27	29	12	7	0	0	52	20	97
2020	CS-03	18	41	30	7	4	0	0	59	11	73
2020	CS-04	30	37	19	7	7	0	0	67	15	27
2020	CS-05	8	25	50	8	8	0	0	33	17	12
2019	CS	29	33	26	5	5	0	1	64	10	275
2019	CS-01	36	33	22	3	4	1	1	70	7	73
2019	CS-02	25	37	21	8	8	0	1	63	16	89
2019	CS-03	35	34	24	4	3	0	0	69	7	71
2018	CS	18	34	31	10	5	0	0	53	16	253
2018	CS-01	29	32	24	11	2	2	2	63	13	66
2018	CS-02	12	34	36	10	8	0	0	45	19	86
2018	CS-03	20	39	34	4	3	0	0	59	7	70
2017	CS	20	33	27	11	5	1	3	55	17	288
2017	CS-01	23	43	20	7	4	1	2	68	11	84
2017	CS-02	20	26	29	15	5	1	4	48	21	96
2017	CS-03	21	36	27	7	6	0	3	58	14	77
2017	CS-04	14	17	43	22	4	0	0	31	26	21

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	49	31	12	5	1	0	1	81	7	311
2020	CS-01	47	32	11	6	2	0	1	80	8	97
2020	CS-02	44	35	12	7	1	0	0	79	8	97
2020	CS-03	59	27	12	1	1	0	0	85	3	75
2020	CS-04	46	38	0	8	0	4	4	92	8	26
2020	CS-05	58	0	33	8	0	0	0	58	8	12
2019	CS	53	26	14	4	3	0	1	80	7	276
2019	CS-01	52	25	18	3	3	0	0	77	5	73
2019	CS-02	45	29	16	6	3	0	1	75	9	89
2019	CS-03	62	24	10	1	1	0	1	87	3	71
2018	CS	52	29	11	5	3	0	0	81	8	253
2018	CS-01	42	30	17	8	0	2	2	75	8	66
2018	CS-02	48	30	12	6	5	0	0	78	10	86
2018	CS-03	60	29	7	1	3	0	0	89	4	70
2017	CS	54	22	13	5	3	0	3	78	8	288
2017	CS-01	54	21	15	5	2	1	1	77	7	84
2017	CS-02	49	22	15	6	3	0	5	75	10	96
2017	CS-03	65	21	9	0	3	0	3	88	3	77
2017	CS-04	43	26	9	17	4	0	0	69	22	21

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	34	13	5	1	0	80	6	313
2020	CS-01	48	36	11	4	0	0	85	4	99
2020	CS-02	44	34	13	7	1	0	78	8	97
2020	CS-03	49	32	13	1	3	1	82	4	75
2020	CS-04	38	31	19	12	0	0	69	12	26
2020	CS-05	42	33	17	8	0	0	75	8	12

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	70	18	6	1	0	0	4	93	1	314
2020	CS-01	68	21	5	1	0	0	5	94	1	99
2020	CS-02	75	13	6	1	0	1	3	92	1	97
2020	CS-03	71	20	7	0	0	0	3	93	0	76
2020	CS-04	62	23	4	0	0	0	12	96	0	26
2020	CS-05	67	8	17	8	0	0	0	75	8	12
2019	CS	72	15	7	1	0	0	5	92	1	274
2019	CS-01	74	14	5	0	0	1	5	94	0	73
2019	CS-02	74	14	6	1	0	0	6	93	1	88
2019	CS-03	70	15	8	0	0	0	6	91	0	71
2018	CS	73	18	2	2	1	0	4	95	3	251
2018	CS-01	80	14	0	2	2	0	3	97	3	65
2018	CS-02	64	22	4	2	1	0	7	92	4	85
2018	CS-03	74	21	1	1	0	0	1	97	1	70

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	77	12	4	1	2	2	3	94	3	312
2020	CS-01	78	15	1	0	2	0	3	97	2	97
2020	CS-02	77	11	5	0	2	2	3	92	2	98
2020	CS-03	77	11	4	0	3	1	4	93	3	75
2020	CS-04	85	8	0	4	0	4	0	96	4	26
2020	CS-05	58	8	17	8	0	8	0	73	9	12
2019	CS	74	14	5	4	1	0	2	90	5	276
2019	CS-01	81	10	4	1	1	1	1	93	3	73
2019	CS-02	66	17	9	6	1	0	1	84	7	89
2019	CS-03	75	15	3	4	0	0	3	93	4	71
2018	CS	67	17	7	3	2	1	2	87	5	253
2018	CS-01	71	15	6	3	2	2	2	89	5	66
2018	CS-02	62	22	6	5	1	1	3	88	6	86
2018	CS-03	70	17	9	1	1	0	1	88	3	70
2017	CS	65	19	7	4	1	0	4	88	5	288
2017	CS-01	61	24	6	5	2	0	2	87	7	84
2017	CS-02	64	20	9	1	0	1	5	89	1	96
2017	CS-03	73	14	6	1	0	0	5	92	1	77
2017	CS-04	65	13	0	17	0	0	4	82	18	21

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	68	19	8	1	2	0	1	89	3	313
2020	CS-01	74	15	6	0	3	0	1	91	3	98
2020	CS-02	68	20	8	1	0	0	2	91	1	98
2020	CS-03	63	21	8	3	4	0	1	85	7	76
2020	CS-04	72	20	8	0	0	0	0	92	0	25
2020	CS-05	42	33	17	8	0	0	0	75	8	12
2019	CS	62	26	8	3	1	0	1	89	3	274
2019	CS-01	60	26	10	1	1	0	1	88	3	73
2019	CS-02	63	25	10	1	1	0	0	88	2	88
2019	CS-03	61	24	9	3	0	0	3	88	3	70
2018	CS	60	24	9	3	1	1	2	87	4	252
2018	CS-01	62	20	11	3	2	3	0	84	5	66
2018	CS-02	62	24	5	2	1	0	6	91	4	85
2018	CS-03	63	24	11	1	0	0	0	87	1	70
2017	CS	52	28	13	3	1	1	3	83	4	287
2017	CS-01	51	33	11	4	0	0	2	85	4	83
2017	CS-02	54	29	10	2	2	0	2	85	4	96
2017	CS-03	51	25	17	3	0	0	5	80	3	77
2017	CS-04	48	26	17	9	0	0	0	74	9	21

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	67	19	6	4	3	0	1	88	6	314
2020	CS-01	69	21	5	2	2	0	1	91	4	99
2020	CS-02	73	12	5	3	3	1	2	88	6	98
2020	CS-03	64	19	7	7	3	0	1	84	9	75
2020	CS-04	62	31	4	4	0	0	0	92	4	26
2020	CS-05	50	25	17	0	8	0	0	75	8	12
2019	CS	57	24	10	5	2	0	2	82	7	276
2019	CS-01	64	18	8	5	3	0	1	83	8	73
2019	CS-02	58	26	9	4	1	0	1	85	6	89
2019	CS-03	48	25	15	6	1	0	4	76	7	71
2018	CS	48	22	17	8	4	0	1	71	12	252
2018	CS-01	54	15	17	8	5	2	0	70	13	65
2018	CS-02	43	26	16	10	1	0	3	71	12	86
2018	CS-03	51	24	14	7	3	0	0	76	10	70
2017	CS	50	23	13	6	3	0	3	76	10	287
2017	CS-01	54	18	14	7	6	0	1	72	13	84
2017	CS-02	50	27	11	4	2	1	4	81	7	96
2017	CS-03	50	24	12	8	1	0	5	78	10	76
2017	CS-04	44	26	17	4	4	0	4	73	9	21

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	67	14	4	2	0	0	12	93	3	315
2020	CS-01	79	6	1	1	0	1	12	98	1	99
2020	CS-02	66	14	3	3	0	0	13	93	4	98
2020	CS-03	61	17	5	3	1	0	13	89	5	76
2020	CS-04	69	19	4	4	0	0	4	92	4	26
2020	CS-05	25	42	25	0	0	0	8	73	0	12
2019	CS	61	13	6	1	0	0	18	91	2	272
2019	CS-01	65	3	1	1	0	0	29	96	2	72
2019	CS-02	62	15	6	0	0	0	18	93	0	89
2019	CS-03	62	15	3	3	0	0	17	93	3	71
2018	CS	58	14	6	3	0	0	19	89	4	252
2018	CS-01	64	5	3	2	0	0	27	94	2	66
2018	CS-02	58	14	7	2	1	0	18	87	4	85
2018	CS-03	61	10	7	3	0	0	19	88	4	70
2017	CS	54	14	7	3	0	0	22	87	4	288
2017	CS-01	61	5	2	1	0	0	31	95	2	84
2017	CS-02	57	14	8	3	0	1	17	86	4	96
2017	CS-03	52	13	8	1	1	0	25	86	3	77
2017	CS-04	26	44	17	9	0	0	4	73	9	21

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	69	16	9	1	1	0	4	89	2	316
2020	CS-01	71	13	8	1	0	1	6	90	1	99
2020	CS-02	73	13	9	0	2	0	2	89	2	98
2020	CS-03	63	18	8	4	0	0	7	87	4	76
2020	CS-04	74	19	4	0	0	0	4	96	0	27
2020	CS-05	50	33	17	0	0	0	0	83	0	12
2019	CS	70	12	11	1	1	0	5	86	2	273
2019	CS-01	71	12	15	0	0	0	1	85	0	73
2019	CS-02	67	13	13	0	2	0	6	84	2	87
2019	CS-03	70	11	7	3	0	1	7	89	3	70
2018	CS	63	19	8	1	1	1	6	89	3	252
2018	CS-01	65	17	8	0	2	2	8	90	2	66
2018	CS-02	54	25	11	2	1	1	6	85	4	85
2018	CS-03	66	20	4	1	1	0	7	92	3	70
2017	CS	61	20	9	3	1	1	6	86	4	285
2017	CS-01	63	21	6	2	0	0	7	91	3	84
2017	CS-02	61	22	9	3	1	1	3	87	4	94
2017	CS-03	65	17	7	1	3	0	8	89	4	76
2017	CS-04	47	18	22	9	0	4	0	68	9	21

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	65	23	8	2	1	0	1	89	4	317
2020	CS-01	60	22	9	5	3	0	1	83	8	100
2020	CS-02	62	28	7	1	0	1	1	92	1	98
2020	CS-03	70	20	5	1	1	0	3	92	3	76
2020	CS-04	81	15	4	0	0	0	0	96	0	27
2020	CS-05	75	8	17	0	0	0	0	83	0	12
2019	CS	66	19	6	3	4	0	2	87	7	274
2019	CS-01	66	15	8	7	4	0	0	81	11	73
2019	CS-02	67	23	7	1	1	0	1	91	2	88
2019	CS-03	63	21	6	3	4	0	3	87	7	71
2018	CS	56	31	8	1	2	0	2	89	4	252
2018	CS-01	45	36	11	2	5	0	2	83	6	66
2018	CS-02	53	29	11	1	1	0	5	86	2	85
2018	CS-03	64	29	4	1	1	0	0	93	3	70
2017	CS	55	28	9	3	2	0	4	86	5	288
2017	CS-01	52	25	10	4	5	0	5	81	9	84
2017	CS-02	50	28	11	3	3	1	3	82	7	96
2017	CS-03	62	28	6	1	0	0	3	93	1	77
2017	CS-04	61	35	4	0	0	0	0	96	0	21

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	32	16	5	1	2	78	6	317
2020	CS-01	40	34	13	7	3	2	76	10	99
2020	CS-02	46	30	16	6	0	1	78	6	99
2020	CS-03	43	36	17	1	0	3	81	1	76
2020	CS-04	63	22	11	4	0	0	85	4	27
2020	CS-05	42	33	25	0	0	0	75	0	12
2019	CS	50	30	13	4	0	1	82	5	276
2019	CS-01	48	34	11	4	1	1	83	6	73
2019	CS-02	47	33	16	3	0	1	81	3	89
2019	CS-03	56	27	11	4	0	1	84	4	71
2018	CS	43	34	15	5	2	2	78	6	252
2018	CS-01	55	24	17	3	2	0	79	5	66
2018	CS-02	32	41	15	5	2	5	77	7	85
2018	CS-03	46	36	14	4	0	0	81	4	70
2017	CS	43	37	14	1	1	4	83	3	289
2017	CS-01	46	32	15	2	1	2	80	4	84
2017	CS-02	37	41	12	2	2	5	83	4	97
2017	CS-03	51	38	9	0	0	3	91	0	77
2017	CS-04	26	35	34	0	4	0	61	4	21

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	28	40	25	5	2	1	68	7	318
2020	CS-01	27	40	23	7	3	0	67	10	100
2020	CS-02	23	38	30	6	1	1	62	7	99
2020	CS-03	36	38	21	3	1	1	75	4	76
2020	CS-04	30	44	26	0	0	0	74	0	27
2020	CS-05	17	58	25	0	0	0	75	0	12

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	13	38	33	13	2	0	0	51	15	317
2020	CS-01	12	47	27	11	1	0	1	60	12	99
2020	CS-02	14	37	32	12	3	1	0	52	15	99
2020	CS-03	16	34	37	13	0	0	0	50	13	76
2020	CS-04	11	11	44	22	11	0	0	22	33	27
2020	CS-05	8	33	50	8	0	0	0	42	8	12
2019	CS	15	39	34	10	1	0	0	54	12	276
2019	CS-01	18	47	27	8	0	0	0	64	8	73
2019	CS-02	19	34	36	9	2	0	0	53	11	89
2019	CS-03	11	44	34	10	1	0	0	55	11	71
2018	CS	13	37	34	11	4	0	0	50	16	253
2018	CS-01	15	44	27	12	0	2	0	60	12	66
2018	CS-02	10	40	31	12	7	0	0	50	19	86
2018	CS-03	19	32	36	12	1	0	0	51	13	69
2017	CS	14	31	36	15	2	0	0	46	18	289
2017	CS-01	13	37	37	11	2	0	0	50	13	84
2017	CS-02	21	32	30	12	3	1	1	54	16	97
2017	CS-03	13	31	38	16	3	0	0	44	18	77
2017	CS-04	4	14	43	39	0	0	0	18	39	21

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	8	18	42	22	9	0	0	32	26	316
2020	CS-01	4	17	40	31	8	0	0	39	21	100
2020	CS-02	9	22	37	18	12	0	1	31	32	99
2020	CS-03	8	11	50	22	9	0	0	32	18	76
2020	CS-04	15	23	38	15	8	0	0	23	38	26
2020	CS-05	17	17	58	8	0	0	0	8	33	12
2019	CS	5	20	40	23	11	0	0	34	26	276
2019	CS-01	3	15	33	34	15	0	0	49	18	73
2019	CS-02	7	17	48	17	11	0	0	28	24	89
2019	CS-03	8	17	39	28	7	0	0	35	25	71
2018	CS	10	17	38	27	7	0	0	35	27	255
2018	CS-01	8	9	32	39	11	2	0	51	17	66
2018	CS-02	8	23	38	24	7	0	0	31	31	87
2018	CS-03	9	17	43	24	7	0	0	31	26	70
2017	CS	6	18	42	21	12	0	0	34	24	289
2017	CS-01	7	17	36	27	13	0	0	40	24	84
2017	CS-02	3	20	41	22	13	0	1	35	23	97
2017	CS-03	4	18	48	18	12	0	0	30	22	77
2017	CS-04	26	13	43	9	9	0	0	18	39	21

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	34	50	16	59	41	318
2020	CS-01	34	47	19	58	42	100
2020	CS-02	37	48	14	56	44	99
2020	CS-03	25	61	14	71	29	76
2020	CS-04	56	37	7	40	60	27
2020	CS-05	33	50	17	60	40	12

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	36	64	108
2020	CS-01	42	58	33
2020	CS-02	32	68	37
2020	CS-03	32	68	19

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	24	18	8	7	1	8	64	16	318
2020	CS-01	38	21	17	7	7	2	8	66	16	100
2020	CS-02	30	25	20	10	8	1	5	59	19	99
2020	CS-03	34	29	12	5	8	0	12	72	15	76
2020	CS-04	48	7	19	11	7	0	7	60	20	27
2020	CS-05	25	33	42	0	0	0	0	58	0	12
2019	CS	28	20	21	11	16	1	3	50	29	271
2019	CS-01	24	18	21	15	17	1	3	44	34	71
2019	CS-02	23	20	24	10	19	1	2	45	31	88
2019	CS-03	35	25	18	7	11	0	3	62	19	71
2018	CS	34	18	18	11	13	3	4	56	25	256
2018	CS-01	18	24	16	12	18	6	6	47	34	67
2018	CS-02	36	18	20	9	11	2	3	57	22	87
2018	CS-03	47	16	10	10	13	1	3	66	24	70

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	7	23	25	19	23	2	31	43	108
2020	CS-01	9	21	30	21	15	3	31	38	33
2020	CS-02	8	30	14	22	24	3	39	47	37
2020	CS-03	11	21	32	16	21	0	32	37	19

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	4	17	18	19	39	1	2	21	60	109
2020	CS-01	3	29	15	26	26	0	0	32	53	34
2020	CS-02	5	8	14	16	51	3	3	14	71	37
2020	CS-03	5	16	26	11	42	0	0	21	53	19

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - CS

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture