2020 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

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Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 39 10 6 4 0 0 81 9 1008
2020 CR-04 40 40 9 6 4 0 0 81 10 768
2020 CR-05 46 35 12 4 2 0 0 81 7 223
2019 CR 41 38 12 6 3 0 0 79 8 978
2019 CR-04 40 39 13 6 2 0 0 80 8 735
2019 CR-05 45 36 10 4 4 0 0 81 9 211
2018 CR 34 40 15 6 4 0 0 75 10 849
2018 CR-04 33 41 16 6 4 0 0 74 10 647
2018 CR-05 35 40 12 8 4 1 0 76 12 179
2017 CR 32 48 11 6 3 0 0 79 10 999
2017 CR-04 30 48 12 6 4 0 0 78 10 785
2017 CR-05 36 46 10 7 2 0 0 82 8 206
2014 CR 30 45 13 8 4 0 0 75 12 1252
2014 CR-04 31 46 12 8 4 0 0 77 11 1018
2014 CR-05 26 44 18 7 6 0 0 69 13 223

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 36 11 11 7 0 0 72 17 1008
2020 CR-04 35 35 11 11 8 0 0 70 19 768
2020 CR-05 43 36 9 9 3 0 0 79 13 223
2019 CR 34 36 14 11 5 0 0 70 16 979
2019 CR-04 32 37 15 11 5 0 0 69 17 736
2019 CR-05 42 35 11 9 3 0 0 77 12 211
2018 CR 32 37 13 10 9 0 0 68 19 853
2018 CR-04 29 37 14 10 10 0 0 66 20 649
2018 CR-05 35 38 11 8 8 0 0 73 16 181
2017 CR 30 39 12 11 8 0 0 70 19 998
2017 CR-04 30 39 13 10 8 1 0 69 18 784
2017 CR-05 31 39 8 16 6 0 0 70 21 206

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 58 29 9 2 2 0 0 87 4 1003
2020 CR-04 58 29 9 2 2 0 0 87 5 764
2020 CR-05 61 27 10 2 0 0 0 88 3 221
2019 CR 58 29 9 3 1 0 0 87 4 976
2019 CR-04 58 29 10 2 1 0 0 87 3 734
2019 CR-05 59 30 8 2 1 0 0 89 4 210
2018 CR 52 35 9 2 2 0 0 87 4 851
2018 CR-04 51 36 9 2 2 0 0 87 4 646
2018 CR-05 53 32 10 3 2 0 0 85 4 182
2017 CR 57 33 7 3 1 0 0 90 3 997
2017 CR-04 56 34 8 2 1 0 0 89 3 783
2017 CR-05 60 30 5 3 2 0 0 90 5 206
2014 CR 64 28 6 1 1 0 0 91 2 1251
2014 CR-04 64 28 6 1 1 0 0 92 2 1017
2014 CR-05 64 26 7 1 2 0 0 90 3 223

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 36 8 4 3 0 0 86 7 1007
2020 CR-04 50 36 7 4 4 0 0 86 7 765
2020 CR-05 50 36 9 4 1 0 0 86 5 224
2019 CR 51 35 9 3 2 0 0 86 5 978
2019 CR-04 50 35 10 3 1 0 0 86 4 735
2019 CR-05 51 36 6 3 3 0 0 88 6 211
2018 CR 43 39 10 5 3 0 0 82 8 853
2018 CR-04 40 41 10 5 3 0 0 81 8 649
2018 CR-05 48 36 8 4 4 0 0 84 8 182
2017 CR 44 40 9 4 3 0 0 85 7 997
2017 CR-04 43 42 8 4 2 0 0 85 7 783
2017 CR-05 48 35 11 3 3 0 0 83 6 206
2014 CR 43 39 10 4 3 0 0 82 7 1252
2014 CR-04 45 38 10 3 3 0 0 84 6 1018
2014 CR-05 35 42 11 6 5 0 0 78 11 223

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 42 31 14 7 6 0 0 73 13 1005
2020 CR-04 41 30 14 7 7 0 0 71 15 764
2020 CR-05 44 35 14 4 3 0 0 79 7 223
2019 CR 38 31 16 9 6 0 0 70 15 977
2019 CR-04 37 31 16 9 6 0 0 68 15 734
2019 CR-05 46 27 14 7 5 0 0 75 11 211
2018 CR 35 28 20 9 8 0 0 63 17 854
2018 CR-04 32 30 19 9 8 0 0 63 18 650
2018 CR-05 41 23 22 9 6 0 0 64 15 181
2017 CR 33 34 16 9 7 0 0 67 17 997
2017 CR-04 32 34 17 10 8 0 0 66 18 784
2017 CR-05 36 34 15 9 5 0 0 71 14 205
2014 CR 27 33 18 12 9 1 0 61 21 1252
2014 CR-04 28 33 17 12 9 1 0 61 21 1017
2014 CR-05 26 33 19 13 8 1 0 60 21 223

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 32 14 7 5 0 0 75 11 1004
2020 CR-04 42 30 15 7 6 0 0 72 13 762
2020 CR-05 47 36 10 4 3 0 0 83 6 224
2019 CR 39 32 15 7 5 0 0 72 13 978
2019 CR-04 38 33 16 8 5 0 0 71 13 734
2019 CR-05 45 31 12 6 5 1 0 77 11 212
2018 CR 34 32 19 10 6 0 0 66 16 847
2018 CR-04 32 32 19 10 7 0 0 64 16 644
2018 CR-05 38 29 18 10 3 1 0 68 14 181
2017 CR 34 36 16 10 4 0 0 70 14 995
2017 CR-04 33 37 16 10 5 0 0 69 14 783
2017 CR-05 40 32 14 10 4 0 0 72 14 204
2014 CR 28 35 17 11 8 0 0 63 20 1254
2014 CR-04 28 36 16 11 8 0 0 64 19 1019
2014 CR-05 27 32 21 11 9 0 0 59 20 223

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 25 18 9 6 2 1 66 16 1005
2020 CR-04 37 26 20 9 6 2 1 64 16 763
2020 CR-05 46 24 12 10 5 1 1 72 16 224
2019 CR 36 25 18 9 7 3 1 64 17 982
2019 CR-04 37 25 18 10 6 3 1 65 16 739
2019 CR-05 36 23 17 8 10 6 1 63 19 211
2018 CR 31 27 18 10 10 3 0 60 21 850
2018 CR-04 31 26 18 11 11 3 0 59 22 648
2018 CR-05 32 29 18 8 10 2 1 63 18 179
2017 CR 34 27 19 9 6 5 0 64 15 998
2017 CR-04 32 28 21 8 6 5 0 63 15 785
2017 CR-05 38 27 15 10 6 4 0 68 17 205
2014 CR 29 27 17 10 11 5 1 60 22 1254
2014 CR-04 30 27 17 11 10 4 1 61 22 1019
2014 CR-05 26 25 19 6 15 8 0 56 23 223
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 44 25 20 3 3 1 5 73 6 1004
2020 CR-04 43 26 19 2 4 1 6 73 6 762
2020 CR-05 45 23 20 4 2 1 5 73 6 224
2019 CR 41 26 18 5 3 2 5 72 9 982
2019 CR-04 39 28 19 5 3 2 4 72 8 738
2019 CR-05 47 21 17 6 3 1 5 72 9 212

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 51 26 11 6 5 1 0 78 11 1006
2020 CR-04 50 26 11 6 6 1 0 77 12 764
2020 CR-05 56 25 12 5 2 0 0 81 7 224
2019 CR 48 27 11 8 5 0 0 76 13 973
2019 CR-04 46 27 12 8 6 0 0 74 14 731
2019 CR-05 51 31 6 7 4 0 0 83 11 210
2018 CR 45 31 10 8 5 1 0 77 13 852
2018 CR-04 44 30 10 9 6 1 0 75 15 650
2018 CR-05 47 36 8 5 4 0 0 82 9 180
2017 CR 46 31 11 7 4 0 0 78 11 999
2017 CR-04 46 32 11 7 4 0 0 78 11 785
2017 CR-05 47 31 9 7 3 1 0 80 11 206
2014 CR 42 32 9 10 6 0 0 74 16 1252
2014 CR-04 43 32 9 9 5 0 0 76 15 1018
2014 CR-05 35 31 11 14 9 0 1 67 22 223

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 57 23 10 5 4 0 0 81 9 1011
2020 CR-04 56 23 11 5 4 0 1 79 10 770
2020 CR-05 61 26 7 4 2 0 0 87 6 223
2019 CR 56 24 11 6 3 0 0 81 9 980
2019 CR-04 56 24 11 6 3 0 0 80 9 737
2019 CR-05 59 25 9 4 3 0 0 84 8 211
2018 CR 52 26 10 6 6 0 0 78 12 854
2018 CR-04 50 25 11 7 6 0 0 76 13 651
2018 CR-05 54 30 9 3 4 0 0 83 7 181
2017 CR 56 25 10 6 4 0 0 81 9 995
2017 CR-04 55 26 10 5 4 0 0 81 9 781
2017 CR-05 61 22 7 7 3 0 0 83 11 206
2014 CR 52 26 10 7 5 0 0 78 11 1248
2014 CR-04 54 26 9 6 4 0 0 81 10 1015
2014 CR-05 42 26 15 8 8 0 1 69 16 222

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 31 14 6 5 4 0 74 12 1012
2020 CR-04 39 30 15 7 6 3 0 71 13 770
2020 CR-05 44 32 8 5 3 7 1 83 9 224
2019 CR 33 31 17 8 7 4 0 67 15 981
2019 CR-04 31 31 19 7 7 5 0 65 15 738
2019 CR-05 41 33 9 9 4 2 1 76 14 211
2018 CR 29 35 15 9 9 3 0 66 19 851
2018 CR-04 26 34 16 10 11 3 0 62 21 649
2018 CR-05 35 36 14 6 3 7 1 76 9 179
2017 CR 27 33 17 10 9 5 0 63 20 1000
2017 CR-04 26 32 17 11 9 4 0 61 21 786
2017 CR-05 29 35 17 8 6 6 0 68 15 206
2014 CR 26 34 16 11 8 4 0 63 20 1251
2014 CR-04 27 34 17 11 8 4 0 64 19 1018
2014 CR-05 26 34 15 12 8 5 0 63 21 222

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 29 16 8 6 1 0 70 14 1008
2020 CR-04 38 29 17 8 7 1 0 68 15 766
2020 CR-05 46 30 13 7 3 2 0 77 10 224
2019 CR 33 30 17 10 8 2 0 64 19 981
2019 CR-04 30 30 18 11 8 2 0 61 20 738
2019 CR-05 42 32 11 8 6 0 1 75 13 211
2018 CR 27 32 18 12 10 2 0 60 23 851
2018 CR-04 25 31 17 14 12 2 0 57 26 648
2018 CR-05 32 34 21 7 5 2 0 67 12 180
2017 CR 26 31 19 11 11 2 0 58 22 1000
2017 CR-04 25 30 19 12 11 3 0 56 24 786
2017 CR-05 32 33 20 6 8 1 0 66 14 206
2014 CR 23 31 18 15 11 2 0 55 26 1251
2014 CR-04 24 31 17 16 10 2 0 56 26 1018
2014 CR-05 21 34 22 10 12 1 0 56 22 222

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 32 30 19 11 6 3 0 64 17 1009
2020 CR-04 32 29 19 11 7 2 0 62 18 768
2020 CR-05 33 34 17 9 3 4 0 70 13 223
2019 CR 25 30 21 12 8 4 1 58 20 971
2019 CR-04 24 29 22 13 8 4 0 55 21 731
2019 CR-05 30 35 15 7 7 5 1 69 15 209
2018 CR 21 30 21 13 10 5 0 53 25 847
2018 CR-04 19 29 21 15 12 5 0 50 28 644
2018 CR-05 25 31 24 9 6 5 0 59 16 180
2017 CR 20 31 20 14 10 6 0 54 25 997
2017 CR-04 19 30 20 14 10 6 0 52 26 784
2017 CR-05 23 35 18 12 9 4 0 60 21 205
2014 CR 20 28 19 17 12 4 0 50 31 1252
2014 CR-04 20 29 18 17 12 4 0 51 30 1019
2014 CR-05 19 25 22 16 13 4 1 46 31 221

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 32 15 14 9 1 0 62 23 1009
2020 CR-04 28 31 16 14 10 1 0 60 24 767
2020 CR-05 33 36 12 11 7 1 0 70 18 224
2019 CR 24 32 18 14 12 1 0 56 26 977
2019 CR-04 23 30 18 15 13 1 0 54 28 735
2019 CR-05 26 39 16 8 8 2 0 67 17 210
2018 CR 19 31 19 15 14 2 0 51 30 848
2018 CR-04 18 29 18 17 16 2 0 48 34 647
2018 CR-05 21 38 20 12 8 1 0 60 20 178
2017 CR 19 32 16 16 15 3 0 52 31 999
2017 CR-04 19 32 15 16 15 3 0 52 32 786
2017 CR-05 21 31 18 15 13 2 0 54 28 205
2014 CR 18 30 16 17 16 2 0 49 34 1252
2014 CR-04 19 31 16 17 16 2 0 51 33 1019
2014 CR-05 15 30 19 18 16 1 0 46 35 221
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 36 13 9 6 0 0 72 15 1009
2020 CR-04 36 36 13 9 7 0 0 71 16 769
2020 CR-05 41 35 13 9 2 0 0 76 12 222
2019 CR 32 36 15 10 7 0 0 68 17 982
2019 CR-04 31 37 15 10 7 0 0 68 17 739
2019 CR-05 38 33 13 9 6 0 0 72 15 211
2018 CR 31 34 14 11 10 0 0 65 21 846
2018 CR-04 29 33 15 11 11 0 0 62 22 642
2018 CR-05 33 39 9 10 10 0 0 71 20 181
2017 CR 30 39 14 10 7 0 0 68 18 998
2017 CR-04 29 41 13 9 8 0 0 70 17 784
2017 CR-05 31 32 15 15 6 1 0 64 22 206
2014 CR 27 36 14 12 10 0 0 63 23 1252
2014 CR-04 29 36 14 12 9 0 0 65 21 1018
2014 CR-05 20 34 15 15 16 0 0 55 31 223

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 39 12 7 2 0 0 79 9 1001
2020 CR-04 38 39 12 8 3 0 0 77 10 762
2020 CR-05 48 37 9 4 1 0 0 86 5 222
2019 CR 36 43 10 9 2 0 0 80 10 976
2019 CR-04 33 47 10 8 2 0 0 80 11 733
2019 CR-05 49 34 8 8 1 0 0 83 9 211
2018 CR 33 43 13 7 4 0 0 76 11 847
2018 CR-04 31 42 14 8 5 0 0 73 12 644
2018 CR-05 38 45 10 5 2 0 0 83 7 181
2017 CR 35 44 12 7 3 0 0 79 9 999
2017 CR-04 34 44 12 7 3 0 0 79 10 785
2017 CR-05 37 42 12 7 1 0 0 80 8 206

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 27 11 6 5 0 0 78 12 1007
2020 CR-04 48 27 11 6 6 0 0 76 12 765
2020 CR-05 55 26 9 5 4 0 0 82 9 224
2019 CR 45 30 12 8 4 1 0 75 12 981
2019 CR-04 44 31 12 8 4 0 0 75 13 737
2019 CR-05 48 27 15 5 4 1 0 76 9 212
2018 CR 42 30 14 8 5 1 0 73 13 853
2018 CR-04 41 29 15 8 6 1 0 71 13 652
2018 CR-05 44 35 8 8 4 0 0 79 13 179
2017 CR 43 36 10 5 5 0 0 80 10 1000
2017 CR-04 43 36 10 5 5 0 0 80 10 786
2017 CR-05 45 36 10 5 4 0 0 81 9 206
2014 CR 40 34 11 7 6 0 1 75 13 1252
2014 CR-04 42 35 12 6 5 0 1 77 11 1018
2014 CR-05 33 34 9 11 11 0 1 68 23 223

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 30 39 14 11 5 0 0 70 16 1004
2020 CR-04 28 39 14 12 6 0 0 67 19 765
2020 CR-05 39 40 13 5 2 0 1 79 8 221
2019 CR 23 43 13 14 7 0 0 66 21 976
2019 CR-04 21 43 13 14 7 0 0 65 22 734
2019 CR-05 30 44 10 12 3 0 0 74 15 210
2018 CR 20 46 11 16 7 0 0 66 23 852
2018 CR-04 18 47 10 16 7 0 0 66 24 649
2018 CR-05 24 41 13 14 7 0 0 66 22 180
2017 CR 23 40 13 16 8 0 0 63 25 997
2017 CR-04 21 41 13 16 9 0 0 62 25 783
2017 CR-05 27 39 12 15 7 0 0 66 22 206
2014 CR 21 38 11 20 10 0 0 59 30 1251
2014 CR-04 21 37 11 21 9 0 0 58 31 1017
2014 CR-05 21 41 11 17 10 0 0 62 27 223

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 21 14 5 4 1 2 77 9 1005
2020 CR-04 53 20 14 5 5 1 2 75 10 764
2020 CR-05 53 24 12 4 3 0 3 80 8 223

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 33 28 16 10 8 3 0 64 19 1007
2020 CR-04 32 27 17 11 9 3 0 62 21 765
2020 CR-05 38 32 13 9 4 3 1 72 14 224
2019 CR 28 30 18 11 10 3 0 60 22 981
2019 CR-04 26 29 19 13 9 3 0 57 23 738
2019 CR-05 33 34 13 6 12 2 0 68 18 211
2018 CR 24 31 19 13 11 2 0 56 24 850
2018 CR-04 22 31 19 13 12 3 0 55 26 649
2018 CR-05 26 30 20 12 10 1 0 57 22 178
2017 CR 24 33 16 13 9 4 1 59 23 996
2017 CR-04 23 34 16 13 9 4 1 60 23 784
2017 CR-05 27 28 17 13 9 4 1 59 24 204
2014 CR 20 29 18 15 14 3 1 50 30 1250
2014 CR-04 20 29 18 15 14 4 0 51 30 1017
2014 CR-05 20 27 19 16 15 3 1 49 32 221

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 26 27 16 12 13 2 4 56 27 1010
2020 CR-04 24 28 16 12 14 2 4 55 28 768
2020 CR-05 30 27 15 11 10 2 5 62 23 224
2019 CR 24 24 18 13 15 3 2 51 30 980
2019 CR-04 22 24 18 15 16 4 2 49 33 736
2019 CR-05 28 25 19 11 13 2 2 55 25 212
2018 CR 20 28 20 14 15 2 1 49 30 850
2018 CR-04 19 28 20 13 16 2 1 49 30 648
2018 CR-05 21 26 17 18 12 2 3 50 32 179
2017 CR 19 27 18 16 14 3 4 49 32 994
2017 CR-04 18 27 19 15 14 3 4 48 32 783
2017 CR-05 25 25 16 17 12 1 4 53 31 203
2014 CR 14 24 16 18 21 3 4 40 42 1251
2014 CR-04 14 24 16 18 20 4 4 41 42 1018
2014 CR-05 12 24 17 17 25 0 5 38 44 221

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 57 19 10 4 3 1 6 81 7 1008
2020 CR-04 55 19 11 4 3 1 7 80 8 768
2020 CR-05 64 17 8 4 2 0 5 86 6 222
2019 CR 56 23 10 3 2 1 5 84 6 978
2019 CR-04 55 23 11 3 3 1 4 83 6 734
2019 CR-05 60 21 8 3 0 0 7 87 4 212

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 19 14 8 5 2 7 70 14 1006
2020 CR-04 42 20 15 8 6 2 6 68 16 765
2020 CR-05 55 17 11 6 3 1 7 79 10 223
2019 CR 44 21 15 8 5 3 5 70 14 979
2019 CR-04 43 21 15 8 5 3 4 69 14 736
2019 CR-05 47 20 13 5 5 2 7 74 12 211

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 72 9 6 3 2 2 6 89 5 1006
2020 CR-04 71 10 6 3 2 2 5 88 6 765
2020 CR-05 78 6 5 1 1 3 6 92 2 223
2019 CR 69 12 5 3 2 4 6 89 6 975
2019 CR-04 68 13 5 3 2 3 6 88 6 731
2019 CR-05 74 9 2 1 3 5 6 93 5 212

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 67 11 6 3 2 2 8 87 6 1004
2020 CR-04 65 12 7 4 3 2 8 85 7 767
2020 CR-05 74 9 4 2 1 1 8 92 4 219
2019 CR 69 9 4 3 1 3 11 91 5 977
2019 CR-04 68 10 5 3 1 3 10 89 5 736
2019 CR-05 74 7 1 1 1 3 12 97 2 210

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 32 36 16 9 7 0 0 69 15 1002
2020 CR-04 32 36 16 9 7 0 0 68 16 763
2020 CR-05 33 36 15 8 6 0 1 71 14 221
2019 CR 29 37 15 12 7 0 0 66 19 979
2019 CR-04 28 37 15 12 7 0 0 65 20 737
2019 CR-05 36 34 14 11 4 1 0 71 15 211
2018 CR 26 37 17 13 7 0 0 63 20 848
2018 CR-04 25 36 17 14 7 0 0 61 21 645
2018 CR-05 28 40 14 11 6 0 1 68 17 180
2017 CR 27 40 14 13 6 0 0 67 20 995
2017 CR-04 26 40 13 13 6 0 1 67 20 781
2017 CR-05 29 38 14 12 6 0 0 67 18 206
2014 CR 20 38 15 15 12 0 0 58 27 1251
2014 CR-04 21 38 15 14 11 0 0 59 25 1018
2014 CR-05 16 37 14 19 15 1 0 53 33 222

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 38 33 16 7 5 0 0 72 12 1008
2020 CR-04 39 32 16 7 6 0 0 71 13 767
2020 CR-05 39 36 16 7 3 0 0 75 9 223
2019 CR 38 33 17 7 4 0 1 71 12 979
2019 CR-04 37 35 15 8 4 0 1 72 12 736
2019 CR-05 40 31 19 4 5 0 0 72 9 211
2018 CR 33 37 14 9 6 0 0 71 15 848
2018 CR-04 32 38 14 9 6 0 0 71 15 643
2018 CR-05 35 34 13 10 8 0 1 69 18 182
2017 CR 34 38 14 9 5 0 1 73 14 997
2017 CR-04 35 39 13 8 5 1 1 74 13 783
2017 CR-05 32 36 16 11 5 0 0 68 17 206
2014 CR 28 40 14 11 6 0 0 69 17 1252
2014 CR-04 30 40 14 10 5 0 0 70 16 1018
2014 CR-05 20 41 16 11 11 0 0 62 22 223

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 37 14 6 3 0 0 77 9 991
2020 CR-04 37 37 15 7 4 0 0 75 11 755
2020 CR-05 47 38 10 3 1 0 0 85 5 220
2019 CR 36 39 14 7 4 0 0 75 11 972
2019 CR-04 33 41 15 7 4 0 0 74 11 731
2019 CR-05 44 36 10 7 2 0 0 80 9 210
2018 CR 31 38 15 9 6 0 0 70 15 849
2018 CR-04 28 40 16 10 6 0 0 68 16 645
2018 CR-05 39 35 14 7 6 0 0 73 13 181
2017 CR 34 39 12 10 4 0 0 74 14 994
2017 CR-04 34 40 12 9 4 0 0 74 14 781
2017 CR-05 37 35 13 12 3 0 0 72 15 205
2014 CR 31 39 15 10 5 0 1 71 15 1251
2014 CR-04 32 40 14 10 4 0 1 72 13 1017
2014 CR-05 25 39 17 10 8 0 0 65 18 223

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 26 39 18 10 3 3 1 67 14 1009
2020 CR-04 24 40 19 10 3 3 1 67 14 767
2020 CR-05 33 34 18 9 4 2 1 68 13 224
2019 CR 22 42 20 9 4 3 1 66 13 983
2019 CR-04 20 43 21 8 4 3 1 66 12 739
2019 CR-05 29 35 17 11 2 3 1 67 14 212
2018 CR 21 34 24 11 7 2 0 57 18 852
2018 CR-04 20 34 25 11 8 2 0 55 20 651
2018 CR-05 24 38 23 10 3 2 0 63 13 178
2017 CR 20 38 19 10 6 6 1 62 17 998
2017 CR-04 20 39 19 11 6 5 1 63 17 785
2017 CR-05 22 35 21 9 5 6 1 61 16 205

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 49 32 9 6 4 0 0 81 10 1009
2020 CR-04 48 31 10 7 5 0 0 79 12 768
2020 CR-05 52 35 8 3 2 0 0 87 5 223
2019 CR 49 31 9 6 5 1 0 81 11 980
2019 CR-04 47 33 8 6 5 1 1 81 11 736
2019 CR-05 58 26 9 4 3 0 0 84 7 212
2018 CR 45 33 11 6 5 0 1 78 10 851
2018 CR-04 44 33 11 6 5 0 1 77 11 647
2018 CR-05 49 31 12 3 5 1 0 81 8 181
2017 CR 44 35 9 7 4 1 0 79 12 999
2017 CR-04 42 35 9 8 5 1 0 79 13 785
2017 CR-05 48 34 10 5 2 0 0 83 7 206
2014 CR 39 34 12 8 6 0 1 74 14 1252
2014 CR-04 41 33 12 8 5 0 1 75 13 1018
2014 CR-05 34 37 11 8 8 0 0 72 16 223

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 48 31 13 5 3 0 0 79 7 999
2020 CR-04 46 32 14 5 3 0 0 78 8 763
2020 CR-05 57 27 11 4 0 0 0 85 4 220
2019 CR 44 31 14 7 3 0 0 76 10 972
2019 CR-04 44 31 14 7 3 0 0 75 10 728
2019 CR-05 46 33 12 5 2 1 0 80 7 212
2018 CR 42 29 17 7 5 0 0 71 12 853
2018 CR-04 41 29 17 7 6 0 0 70 13 649
2018 CR-05 46 27 17 6 4 0 0 73 10 181
2017 CR 42 35 16 4 3 0 0 77 7 999
2017 CR-04 41 34 17 4 3 0 1 76 7 785
2017 CR-05 49 35 10 3 2 0 0 84 6 206
2014 CR 37 33 18 6 5 0 0 70 12 1251
2014 CR-04 38 33 19 6 5 0 0 70 11 1017
2014 CR-05 35 35 16 7 6 0 0 71 13 223

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 42 58 1010
2020 CR-04 41 59 769
2020 CR-05 45 55 224

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 20 12 5 4 3 12 76 11 1011
2020 CR-04 42 20 12 5 5 2 12 73 12 770
2020 CR-05 53 18 11 3 1 4 9 83 5 223

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 CR 25 39 36 1008
2020 CR-04 25 38 37 767
2020 CR-05 26 39 35 223
2019 CR 24 37 39 984
2019 CR-04 23 38 39 740
2019 CR-05 27 35 38 212
2018 CR 23 37 40 858
2018 CR-04 22 36 41 654
2018 CR-05 29 37 34 181
2017 CR 23 42 35 997
2017 CR-04 22 41 37 783
2017 CR-05 26 44 30 206
2014 CR 26 40 34 1253
2014 CR-04 25 41 34 1019
2014 CR-05 30 34 35 222

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 CR 23 38 24 1 9 5 250
2020 CR-04 22 41 21 1 10 6 189
2019 CR 14 43 20 4 16 3 237
2019 CR-04 12 46 18 3 18 3 169
2018 CR 16 39 24 1 14 5 201
2018 CR-04 16 39 21 1 17 5 146
2017 CR 23 33 20 1 17 6 227
2017 CR-04 22 30 20 2 19 6 170
2017 CR-05 24 42 19 0 9 5 54
2014 CR 19 36 23 8 9999 15 327
2014 CR-04 20 35 22 6 9999 16 256
2014 CR-05 10 39 26 13 9999 12 68
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 51 34 9 2 2 1 0 87 4 1007
2020 CR-04 50 36 9 3 2 1 0 86 5 768
2020 CR-05 57 30 10 1 1 0 0 88 2 221
2019 CR 47 37 11 4 1 0 0 84 5 975
2019 CR-04 46 37 12 4 1 0 0 84 5 732
2019 CR-05 54 36 7 3 0 0 0 90 4 211
2018 CR 44 41 10 3 2 0 0 85 5 854
2018 CR-04 42 41 11 3 2 0 0 84 5 650
2018 CR-05 44 42 8 3 2 1 0 87 5 181
2017 CR 43 43 9 3 2 1 0 86 5 997
2017 CR-04 43 43 9 3 2 1 0 86 5 783
2017 CR-05 45 43 6 3 2 0 0 88 5 206
2014 CR 40 41 12 4 3 1 0 81 7 1251
2014 CR-04 41 41 11 4 2 0 0 83 6 1017
2014 CR-05 35 41 14 4 5 1 0 77 9 223

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 34 38 16 7 3 2 0 74 10 1010
2020 CR-04 33 38 17 7 3 2 0 72 11 768
2020 CR-05 41 38 13 4 2 1 0 80 7 224
2019 CR 31 41 16 6 3 2 0 74 9 976
2019 CR-04 29 41 18 7 3 2 0 72 10 734
2019 CR-05 38 42 12 4 3 0 0 81 7 210
2018 CR 26 42 18 8 5 1 0 69 13 851
2018 CR-04 25 41 18 9 6 1 0 67 15 650
2018 CR-05 28 46 19 5 2 1 0 74 7 178
2017 CR 27 41 16 8 5 2 0 69 14 999
2017 CR-04 27 41 16 9 5 2 0 69 14 785
2017 CR-05 28 41 16 7 5 3 0 71 13 206
2014 CR 27 36 19 11 6 2 0 63 17 1252
2014 CR-04 28 36 18 10 6 1 0 65 17 1019
2014 CR-05 22 36 22 12 7 2 0 59 19 221

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 10 22 32 22 13 1 1 35 32 1008
2020 CR-04 11 24 31 20 11 1 1 33 35 766
2020 CR-05 5 15 32 28 17 1 1 46 21 224
2019 CR 9 21 33 22 11 2 2 34 31 980
2019 CR-04 8 23 34 22 10 1 2 33 32 736
2019 CR-05 9 16 31 25 14 1 4 41 26 212
2018 CR 11 23 31 24 9 1 1 34 34 853
2018 CR-04 11 25 32 21 9 1 1 30 37 648
2018 CR-05 10 17 30 33 8 1 1 42 28 182
2017 CR 10 23 34 20 10 1 3 31 34 991
2017 CR-04 10 24 36 18 9 1 3 28 35 780
2017 CR-05 10 16 30 27 14 0 3 42 27 203
2014 CR 12 26 33 18 9 0 2 28 38 1245
2014 CR-04 11 26 33 18 10 0 2 29 37 1013
2014 CR-05 14 25 34 19 6 0 1 26 40 222

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 9 15 26 25 20 3 2 47 25 1002
2020 CR-04 10 16 26 24 19 3 2 45 28 762
2020 CR-05 5 13 23 29 25 2 3 57 19 222
2019 CR 12 20 28 21 13 3 2 37 33 975
2019 CR-04 12 20 27 22 14 3 2 37 34 731
2019 CR-05 13 18 29 21 14 2 3 37 32 212
2018 CR 13 24 24 21 13 2 2 36 39 851
2018 CR-04 14 25 24 20 13 2 2 34 41 648
2018 CR-05 11 23 24 26 12 3 1 39 36 180
2017 CR 13 21 28 19 14 2 3 35 36 993
2017 CR-04 13 21 29 18 14 2 3 34 35 780
2017 CR-05 12 20 27 20 15 1 4 37 34 205
2014 CR 17 25 26 17 11 2 3 29 44 1245
2014 CR-04 17 24 26 16 12 2 3 30 43 1013
2014 CR-05 16 28 28 18 9 0 1 27 45 222

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 9 17 30 23 14 2 4 40 28 1004
2020 CR-04 9 16 30 24 15 2 4 41 27 762
2020 CR-05 8 21 32 21 15 0 3 37 30 224
2019 CR 10 20 33 20 11 3 3 33 32 974
2019 CR-04 10 20 32 21 12 3 3 34 31 732
2019 CR-05 12 21 35 17 10 1 4 29 35 211
2018 CR 12 22 30 21 10 2 2 32 36 852
2018 CR-04 12 21 30 21 10 3 3 33 35 648
2018 CR-05 10 28 29 20 9 2 2 30 39 181
2017 CR 12 19 28 21 13 2 5 37 33 993
2017 CR-04 11 18 28 22 14 2 5 38 32 781
2017 CR-05 14 22 28 19 12 1 4 33 38 204
2014 CR 15 23 31 15 10 2 4 27 41 1247
2014 CR-04 14 21 31 17 11 2 4 30 37 1015
2014 CR-05 20 31 31 10 6 1 2 16 53 222

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 3 9 28 35 22 1 2 59 13 1004
2020 CR-04 4 10 28 33 23 1 2 57 14 762
2020 CR-05 1 8 23 42 21 2 2 66 10 224
2019 CR 4 9 32 31 21 1 2 54 13 973
2019 CR-04 3 11 32 30 21 1 2 53 14 731
2019 CR-05 7 3 29 36 21 1 3 59 11 210
2018 CR 6 12 30 32 18 1 2 51 19 849
2018 CR-04 6 13 30 31 17 1 2 50 20 644
2018 CR-05 7 10 30 32 19 1 1 51 18 182
2017 CR 4 11 29 31 20 1 3 54 16 986
2017 CR-04 4 11 30 31 19 1 4 53 16 775
2017 CR-05 4 11 26 32 25 0 2 58 16 203
2014 CR 7 15 31 30 14 1 2 45 23 1243
2014 CR-04 7 14 32 30 14 1 2 46 21 1011
2014 CR-05 7 19 29 30 12 1 2 43 27 222

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 10 16 25 26 19 1 3 47 27 1007
2020 CR-04 12 17 25 24 19 1 2 44 30 767
2020 CR-05 3 14 23 32 23 0 4 58 18 222
2019 CR 13 19 24 22 18 2 2 41 34 977
2019 CR-04 14 19 24 21 17 2 2 39 35 735
2019 CR-05 9 18 24 25 20 1 3 48 28 211
2018 CR 19 21 23 21 13 1 2 35 41 847
2018 CR-04 21 21 24 18 12 2 2 31 44 645
2018 CR-05 13 19 22 29 16 0 1 45 33 180
2017 CR 15 19 26 20 14 1 4 37 36 990
2017 CR-04 16 19 26 19 14 1 5 35 37 779
2017 CR-05 10 20 25 25 17 0 3 43 31 203
2014 CR 22 25 26 15 9 1 2 25 48 1244
2014 CR-04 21 25 26 14 10 1 2 25 48 1013
2014 CR-05 22 25 26 17 8 0 1 25 48 221

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 10 17 24 24 19 3 3 46 28 1008
2020 CR-04 12 17 23 24 17 3 3 44 31 766
2020 CR-05 5 15 26 26 23 2 3 52 21 224
2019 CR 19 20 28 16 12 3 2 30 41 975
2019 CR-04 19 20 27 17 12 3 2 30 41 733
2019 CR-05 18 20 29 12 16 2 3 30 40 210
2018 CR 18 26 25 17 9 3 2 27 46 851
2018 CR-04 18 26 26 17 9 3 1 27 46 648
2018 CR-05 17 27 23 19 9 2 3 29 46 181
2017 CR 17 23 26 16 12 2 5 30 42 991
2017 CR-04 16 22 27 16 12 3 5 30 41 779
2017 CR-05 18 24 23 17 13 0 5 32 44 204
2014 CR 19 23 23 18 12 2 3 32 44 1248
2014 CR-04 19 24 23 18 11 2 4 31 45 1015
2014 CR-05 17 22 23 22 13 1 1 36 40 223

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 9 16 30 24 16 3 3 42 26 1004
2020 CR-04 10 15 29 25 16 3 3 43 26 764
2020 CR-05 5 23 30 21 18 1 2 40 29 222
2019 CR 11 18 30 23 13 3 2 38 31 969
2019 CR-04 11 19 29 23 13 3 2 38 31 727
2019 CR-05 10 16 29 24 17 1 3 43 27 210
2018 CR 13 23 30 19 11 2 2 32 37 854
2018 CR-04 14 22 31 18 10 3 2 30 38 649
2018 CR-05 10 25 28 22 14 1 1 36 35 182
2017 CR 11 20 31 18 12 3 4 33 34 994
2017 CR-04 12 20 32 17 11 3 5 31 34 782
2017 CR-05 9 22 26 22 17 2 2 41 32 204
2014 CR 17 20 31 17 9 2 4 28 39 1244
2014 CR-04 16 19 31 17 10 2 4 29 38 1013
2014 CR-05 19 22 33 15 6 2 2 22 43 221

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 4 11 28 33 21 1 2 56 16 1002
2020 CR-04 5 11 26 34 21 1 2 57 16 762
2020 CR-05 4 10 32 28 22 2 2 52 14 222
2019 CR 5 12 30 30 20 1 2 52 17 976
2019 CR-04 5 11 30 30 20 1 2 52 17 733
2019 CR-05 2 14 28 27 24 2 2 53 17 211

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 24 39 17 13 5 2 0 64 19 1008
2020 CR-04 22 39 17 13 6 2 0 63 20 767
2020 CR-05 31 35 17 12 3 2 0 67 15 223
2019 CR 20 35 19 16 8 2 0 56 25 981
2019 CR-04 19 33 19 18 9 2 0 54 27 737
2019 CR-05 23 39 20 10 5 3 0 64 16 212

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 42 31 11 10 6 1 0 73 16 1009
2020 CR-04 39 31 11 11 7 1 0 71 18 767
2020 CR-05 52 28 8 8 4 0 0 80 11 224
2019 CR 42 29 11 11 7 1 0 71 18 975
2019 CR-04 39 29 11 12 8 1 0 69 20 734
2019 CR-05 53 25 9 8 5 0 0 78 13 209
2018 CR 34 33 12 11 10 1 0 68 20 852
2018 CR-04 30 33 14 11 11 1 0 64 22 648
2018 CR-05 45 34 6 11 3 1 0 79 14 181
2017 CR 37 32 11 12 8 1 0 69 20 996
2017 CR-04 35 32 11 13 8 1 0 68 21 782
2017 CR-05 44 30 10 8 7 1 0 75 15 206
2014 CR 36 33 11 11 10 0 0 69 20 1250
2014 CR-04 36 33 11 11 9 0 0 69 19 1016
2014 CR-05 34 31 9 11 14 0 1 66 25 223

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 35 9 7 3 0 0 80 10 1002
2020 CR-04 43 35 11 8 4 0 0 78 11 762
2020 CR-05 55 34 5 4 2 0 0 89 6 222
2019 CR 45 35 9 8 3 0 0 80 11 978
2019 CR-04 43 37 9 8 4 0 0 79 12 736
2019 CR-05 53 30 8 7 2 0 0 83 10 210
2018 CR 39 39 10 8 4 0 0 77 13 853
2018 CR-04 35 40 11 9 6 0 0 75 15 648
2018 CR-05 47 40 7 6 1 0 0 86 7 182
2017 CR 37 38 9 10 4 0 0 76 15 998
2017 CR-04 34 39 10 11 5 0 0 74 16 784
2017 CR-05 46 36 6 7 3 0 0 83 11 206
2014 CR 33 41 10 9 5 0 0 75 15 1250
2014 CR-04 34 41 11 9 5 0 0 75 15 1017
2014 CR-05 33 44 10 8 4 0 1 78 12 222

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 42 34 13 6 3 1 0 77 9 1007
2020 CR-04 40 34 13 7 4 1 0 75 11 766
2020 CR-05 50 31 14 2 1 1 0 82 4 223
2019 CR 39 35 15 7 3 1 1 75 10 976
2019 CR-04 36 36 16 8 2 1 0 73 10 735
2019 CR-05 48 31 10 6 3 1 1 80 9 209
2018 CR 33 38 18 6 4 1 0 72 10 853
2018 CR-04 31 38 19 6 4 2 0 70 11 648
2018 CR-05 35 43 14 5 2 0 0 78 8 182

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 38 37 14 6 3 1 0 77 9 1006
2020 CR-04 37 37 14 7 3 1 0 75 11 765
2020 CR-05 45 36 12 4 1 1 1 83 5 223
2019 CR 39 37 13 7 3 2 0 77 9 976
2019 CR-04 38 37 13 7 3 2 0 77 10 733
2019 CR-05 46 34 11 6 2 0 0 81 8 211
2018 CR 39 39 13 5 3 1 0 79 8 848
2018 CR-04 38 37 15 6 3 1 0 76 9 645
2018 CR-05 43 44 8 3 1 2 0 88 3 180
2017 CR 38 41 11 4 3 2 0 81 7 995
2017 CR-04 38 40 12 5 3 2 0 80 7 782
2017 CR-05 39 48 7 2 3 2 0 88 5 205
2014 CR 38 37 14 5 3 2 0 77 9 1252
2014 CR-04 39 37 14 5 3 2 0 78 8 1018
2014 CR-05 34 38 14 8 4 1 1 73 13 222

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 42 33 14 5 3 2 1 78 8 1008
2020 CR-04 41 33 15 5 2 2 1 77 8 767
2020 CR-05 50 30 12 2 4 2 0 82 6 223
2019 CR 43 35 15 3 2 2 1 80 5 976
2019 CR-04 40 36 15 4 2 2 0 78 6 734
2019 CR-05 55 27 12 1 2 1 1 84 4 210
2018 CR 41 35 16 3 2 2 0 78 5 854
2018 CR-04 39 36 17 3 3 2 0 77 6 650
2018 CR-05 46 33 15 3 2 2 0 80 5 181
2017 CR 37 37 16 4 2 3 1 76 7 997
2017 CR-04 36 37 16 5 3 3 1 76 8 784
2017 CR-05 38 38 17 2 2 3 0 78 5 205
2014 CR 42 34 13 3 3 3 1 79 7 1250
2014 CR-04 42 34 14 3 3 3 1 79 7 1016
2014 CR-05 40 36 13 4 3 2 1 79 8 222

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 33 6 5 3 0 0 86 8 1008
2020 CR-04 51 33 6 5 4 0 0 84 10 766
2020 CR-05 61 32 3 3 2 0 0 92 5 224
2019 CR 50 34 8 6 2 0 0 84 8 979
2019 CR-04 47 36 7 7 2 0 0 84 9 735
2019 CR-05 58 28 8 5 1 0 0 86 6 212
2018 CR 45 35 11 6 3 0 0 80 9 848
2018 CR-04 42 36 11 7 4 0 0 78 11 646
2018 CR-05 53 35 8 3 1 0 0 88 4 179
2017 CR 43 40 9 5 3 0 0 83 8 997
2017 CR-04 41 40 10 5 3 0 0 81 9 784
2017 CR-05 48 40 7 2 3 0 0 88 5 205
2014 CR 41 36 11 7 4 0 0 78 11 1251
2014 CR-04 43 36 11 6 4 0 0 79 10 1017
2014 CR-05 38 37 12 9 4 0 1 75 13 222

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 25 14 5 3 3 3 76 9 1007
2020 CR-04 45 27 15 5 3 3 3 76 8 766
2020 CR-05 53 19 14 6 3 3 3 76 9 223

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 33 16 4 2 4 1 77 6 1009
2020 CR-04 39 35 16 4 2 4 1 77 6 769
2020 CR-05 47 28 16 3 1 4 1 79 5 223

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 44 33 11 6 3 1 1 79 10 1004
2020 CR-04 43 33 11 6 4 2 1 78 10 762
2020 CR-05 49 31 9 5 2 1 2 83 7 224

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 26 34 18 10 7 3 2 63 18 1008
2020 CR-04 25 34 19 11 8 2 1 61 19 766
2020 CR-05 33 32 14 7 4 4 5 71 13 224
2019 CR 27 32 18 9 8 3 2 62 19 979
2019 CR-04 25 33 19 9 9 3 2 61 19 738
2019 CR-05 32 28 17 11 5 2 3 64 18 209
2018 CR 20 35 19 11 10 4 1 58 22 854
2018 CR-04 18 35 20 11 12 3 1 55 24 650
2018 CR-05 23 35 17 11 4 8 2 65 17 181
2017 CR 23 33 16 12 10 4 3 60 23 997
2017 CR-04 22 34 16 12 10 4 2 60 24 783
2017 CR-05 25 30 15 12 8 6 4 62 22 206
2014 CR 25 32 15 12 10 3 3 61 23 1251
2014 CR-04 26 33 16 11 10 3 2 62 22 1017
2014 CR-05 24 30 13 14 12 2 3 58 28 223

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 37 36 12 8 5 2 1 75 13 1008
2020 CR-04 38 35 11 8 5 2 1 75 13 768
2020 CR-05 36 39 11 8 3 2 1 77 11 222
2019 CR 37 37 11 7 5 2 1 76 12 982
2019 CR-04 35 38 12 8 4 1 0 75 12 738
2019 CR-05 45 31 8 5 6 4 1 81 11 212
2018 CR 34 39 12 8 6 1 1 74 14 853
2018 CR-04 33 37 13 8 7 1 1 71 15 650
2018 CR-05 34 45 9 9 3 0 0 79 12 180
2017 CR 35 39 10 7 5 2 1 77 13 995
2017 CR-04 35 39 11 7 5 2 1 76 13 781
2017 CR-05 37 39 8 7 4 3 0 80 12 206
2014 CR 37 36 12 8 3 3 0 76 12 1252
2014 CR-04 38 35 12 7 3 3 1 76 11 1019
2014 CR-05 32 39 11 11 3 4 0 74 15 221

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 37 35 16 7 4 1 0 73 11 1008
2020 CR-04 35 35 17 7 4 1 0 71 12 767
2020 CR-05 46 33 13 4 2 1 0 80 6 223
2019 CR 35 38 15 6 5 2 0 73 11 977
2019 CR-04 32 38 17 6 5 2 0 71 11 733
2019 CR-05 42 38 10 3 6 1 0 81 9 212
2018 CR 31 37 18 7 6 1 0 68 13 849
2018 CR-04 29 37 18 8 7 1 0 67 15 647
2018 CR-05 34 40 20 4 3 1 0 74 7 179

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 26 27 17 13 10 6 1 57 25 1007
2020 CR-04 24 26 16 15 11 7 1 55 28 765
2020 CR-05 34 27 17 8 8 4 2 65 17 224
2019 CR 21 28 18 11 13 7 1 53 27 977
2019 CR-04 21 26 18 13 14 7 1 52 29 733
2019 CR-05 21 33 20 7 11 5 2 59 19 212
2018 CR 19 28 20 12 14 6 1 50 29 850
2018 CR-04 19 27 18 13 16 5 1 49 32 648
2018 CR-05 15 31 27 10 8 6 3 50 20 179
2017 CR 20 28 16 13 13 7 2 53 29 998
2017 CR-04 20 29 16 14 14 6 2 53 30 784
2017 CR-05 20 27 18 11 10 12 3 54 24 206
2014 CR 14 29 16 17 17 6 2 46 36 1251
2014 CR-04 14 29 16 17 16 6 2 47 36 1017
2014 CR-05 15 28 17 13 21 6 0 46 36 222

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 43 5 9 2 0 0 84 11 1011
2020 CR-04 43 41 4 8 3 0 0 85 11 769
2020 CR-05 33 47 5 13 1 0 0 80 15 224

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 42 37 7 11 2 0 0 80 13 1009
2020 CR-04 43 38 6 10 3 0 0 81 13 768
2020 CR-05 40 36 9 13 1 0 1 76 14 223
2019 CR 43 37 6 11 3 0 0 80 14 980
2019 CR-04 42 38 6 11 3 0 0 80 15 737
2019 CR-05 49 35 4 9 2 0 0 84 12 211
2017 CR 37 40 6 11 7 0 0 77 17 998
2017 CR-04 34 40 6 11 8 0 0 75 19 784
2017 CR-05 46 38 4 8 3 0 0 84 12 206
2014 CR 36 38 7 13 6 0 0 74 19 1252
2014 CR-04 36 38 7 13 6 0 0 74 19 1018
2014 CR-05 34 38 7 13 7 0 0 72 20 223

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 42 36 9 9 4 0 0 78 13 1007
2020 CR-04 41 36 10 9 4 0 0 77 13 766
2020 CR-05 45 33 9 8 4 0 0 79 12 223
2019 CR 37 41 10 9 4 0 0 78 12 970
2019 CR-04 35 41 11 9 4 0 0 76 14 729
2019 CR-05 45 40 8 5 2 0 0 85 7 210
2017 CR 36 44 7 9 3 0 0 80 13 994
2017 CR-04 34 46 8 9 4 0 0 80 13 782
2017 CR-05 45 36 7 11 2 0 0 81 12 204
2014 CR 35 40 10 10 4 0 0 75 14 1252
2014 CR-04 35 40 11 10 4 1 0 75 14 1018
2014 CR-05 34 43 8 9 5 0 0 78 14 223

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 80 15 3 1 1 0 0 95 2 1006
2020 CR-04 81 14 3 1 1 0 0 96 1 766
2020 CR-05 75 19 3 1 3 0 0 94 4 223
2017 CR 76 20 2 1 0 0 1 97 1 998
2017 CR-04 74 21 3 1 1 0 1 96 2 785
2017 CR-05 81 18 0 1 0 0 0 99 1 205
2014 CR 76 21 2 1 0 1 0 97 1 1251
2014 CR-04 77 20 2 1 0 1 0 97 1 1018
2014 CR-05 72 24 2 1 0 0 0 96 2 222

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 35 14 8 6 7 21 9 70 19 1009
2020 CR-04 31 13 8 7 8 23 10 65 22 767
2020 CR-05 50 18 6 2 6 11 7 83 10 224
2019 CR 35 13 9 6 8 22 7 66 21 983
2019 CR-04 32 11 10 6 10 24 6 62 23 740
2019 CR-05 47 18 5 6 4 14 7 81 13 211

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 13 87 1002
2020 CR-04 15 85 762
2020 CR-05 7 93 223
2019 CR 16 84 978
2019 CR-04 17 83 734
2019 CR-05 13 87 212
2018 CR 20 80 849
2018 CR-04 23 77 647
2018 CR-05 10 90 179

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 67 33 133
2020 CR-04 68 32 114
2019 CR 59 41 157
2019 CR-04 59 41 125
2019 CR-05 59 41 27
2018 CR 64 36 170
2018 CR-04 65 35 148
2018 CR-05 50 50 18

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 56 44 133
2020 CR-04 57 43 114
2019 CR 52 48 157
2019 CR-04 51 49 125
2019 CR-05 52 48 27
2018 CR 62 38 170
2018 CR-04 62 38 148
2018 CR-05 56 44 18

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 4 96 157

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 5 95 133
2020 CR-04 5 95 114
2019 CR 4 96 157
2018 CR 5 95 170
2018 CR-04 5 95 148

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 8 92 133
2020 CR-04 7 93 114
2019 CR 11 89 157
2018 CR 7 93 170
2018 CR-04 8 92 148
2018 CR-05 0 100 18

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 3 97 157
2019 CR-04 4 96 125
2019 CR-05 0 100 27
2018 CR 4 96 170
2018 CR-04 3 97 148

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 32 68 133
2020 CR-04 32 68 114
2019 CR 33 67 153
2019 CR-04 32 68 122
2019 CR-05 35 65 26
2018 CR 32 68 170
2018 CR-04 29 71 148
2018 CR-05 56 44 18

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 39 61 133
2020 CR-04 39 61 114
2019 CR 38 62 153
2019 CR-04 37 63 122
2019 CR-05 42 58 26
2018 CR 34 66 170
2018 CR-04 33 67 148
2018 CR-05 39 61 18

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 46 54 133
2020 CR-04 46 54 114
2019 CR 48 52 153
2019 CR-04 51 49 122
2019 CR-05 38 62 26
2018 CR 56 44 170
2018 CR-04 57 43 148
2018 CR-05 50 50 18

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 42 58 133
2020 CR-04 42 58 114
2019 CR 32 68 153
2019 CR-04 31 69 122
2019 CR-05 35 65 26
2018 CR 36 64 170
2018 CR-04 35 65 148
2018 CR-05 39 61 18

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 32 68 133
2020 CR-04 32 68 114
2019 CR 23 77 153
2019 CR-04 23 77 122
2019 CR-05 23 77 26
2018 CR 36 64 170
2018 CR-04 34 66 148
2018 CR-05 44 56 18

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 52 48 133
2020 CR-04 52 48 114
2019 CR 53 47 153
2019 CR-04 53 47 122
2019 CR-05 58 42 26
2018 CR 53 47 170
2018 CR-04 54 46 148
2018 CR-05 56 44 18

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 33 67 133
2020 CR-04 32 68 114
2019 CR 31 69 153
2019 CR-04 26 74 122
2019 CR-05 46 54 26
2018 CR 32 68 170
2018 CR-04 32 68 148

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 133
2020 CR-04 0 100 114
2019 CR 0 100 153
2019 CR-04 0 100 122
2019 CR-05 0 100 26

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 5 95 133
2020 CR-04 6 94 114
2019 CR 8 92 153
2018 CR 4 96 170
2018 CR-04 4 96 148

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 8 92 133
2020 CR-04 10 90 114
2019 CR 9 91 153
2018 CR 10 90 170
2018 CR-04 8 92 148
2018 CR-05 28 72 18

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 50 50 133
2020 CR-04 46 54 114
2019 CR 49 51 153
2019 CR-04 50 50 122
2019 CR-05 50 50 26
2018 CR 47 53 170
2018 CR-04 49 51 148
2018 CR-05 28 72 18

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 20 80 133
2020 CR-04 21 79 114
2019 CR 27 73 153
2019 CR-04 28 72 122
2019 CR-05 23 77 26
2018 CR 28 72 170
2018 CR-04 28 72 148

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 22 78 133
2020 CR-04 22 78 114
2019 CR 18 82 153
2019 CR-04 16 84 122
2019 CR-05 31 69 26
2018 CR 18 82 170
2018 CR-04 19 81 148

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 57 43 133
2020 CR-04 57 43 114
2019 CR 54 46 152
2019 CR-04 54 46 121
2019 CR-05 62 38 26
2018 CR 51 49 169
2018 CR-04 52 48 147
2018 CR-05 39 61 18

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 22 78 133
2020 CR-04 24 76 114
2019 CR 25 75 152
2019 CR-04 26 74 121
2019 CR-05 19 81 26
2018 CR 21 79 169
2018 CR-04 19 81 147
2018 CR-05 33 67 18

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 5 95 133
2020 CR-04 5 95 114
2019 CR 3 97 152
2018 CR 6 94 169
2018 CR-04 7 93 147
2018 CR-05 0 100 18

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 29 71 133
2020 CR-04 30 70 114
2019 CR 28 72 152
2019 CR-04 29 71 121
2019 CR-05 31 69 26
2018 CR 27 73 169
2018 CR-04 27 73 147
2018 CR-05 28 72 18

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 13 87 133
2020 CR-04 12 88 114
2019 CR 9 91 152
2018 CR 10 90 169
2018 CR-04 11 89 147

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 4 96 133
2020 CR-04 4 96 114
2019 CR 5 95 152
2019 CR-04 7 93 121
2019 CR-05 0 100 26
2018 CR 6 94 169
2018 CR-04 5 95 147

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 9 91 133
2020 CR-04 10 90 114
2019 CR 13 88 152
2018 CR 12 88 169
2018 CR-04 12 88 147

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 5 95 133
2020 CR-04 5 95 114
2019 CR 12 88 152
2018 CR 14 86 169
2018 CR-04 13 87 147

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 29 71 133
2020 CR-04 27 73 114
2019 CR 20 80 152
2019 CR-04 21 79 121
2019 CR-05 19 81 26
2018 CR 24 76 169
2018 CR-04 25 75 147

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 10 90 128
2020 CR-04 10 90 109
2019 CR 10 90 144
2018 CR 9 91 160
2018 CR-04 10 90 140
2018 CR-05 0 100 16

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 17 83 128
2020 CR-04 19 81 109
2019 CR 22 78 144
2019 CR-04 22 78 113
2019 CR-05 23 77 26
2018 CR 19 81 160
2018 CR-04 19 81 140

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 11 89 128
2020 CR-04 12 88 109
2019 CR 11 89 144
2018 CR 6 94 160
2018 CR-04 6 94 140

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 9 91 128
2020 CR-04 8 92 109
2019 CR 9 91 144
2018 CR 9 91 160
2018 CR-04 9 91 140

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 12 88 128
2020 CR-04 11 89 109
2019 CR 15 85 144
2018 CR 10 90 160
2018 CR-04 11 89 140
2018 CR-05 0 100 16

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 10 90 128
2020 CR-04 9 91 109
2019 CR 7 93 144
2018 CR 13 88 160
2018 CR-04 11 89 140

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 5 95 128
2020 CR-04 6 94 109
2019 CR 11 89 144
2019 CR-04 9 91 113
2019 CR-05 19 81 26
2018 CR 14 86 160
2018 CR-04 14 86 140

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 17 83 128
2020 CR-04 16 84 109
2019 CR 13 88 144
2018 CR 9 91 160
2018 CR-04 9 91 140

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 16 84 128
2020 CR-04 13 87 109
2019 CR 10 90 144
2018 CR 17 83 160
2018 CR-04 14 86 140
2018 CR-05 50 50 16

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 29 71 128
2020 CR-04 28 72 109
2019 CR 26 74 144
2019 CR-04 28 72 113
2019 CR-05 19 81 26
2018 CR 28 73 160
2018 CR-04 28 72 140

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 7 93 128
2020 CR-04 6 94 109
2019 CR 6 94 144
2018 CR 11 89 160
2018 CR-04 10 90 140

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 52 48 128
2020 CR-04 54 46 109
2019 CR 49 51 144
2019 CR-04 50 50 113
2019 CR-05 38 62 26
2018 CR 51 49 160
2018 CR-04 51 49 140
2018 CR-05 44 56 16

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 144
2019 CR-04 0 100 113
2019 CR-05 0 100 26

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 54 46 128
2020 CR-04 53 47 109
2019 CR 58 42 144
2019 CR-04 61 39 113
2019 CR-05 50 50 26
2018 CR 56 44 160
2018 CR-04 58 42 140
2018 CR-05 44 56 16

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 6 94 128
2020 CR-04 7 93 109
2018 CR 4 96 160
2018 CR-04 4 96 140

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 12 88 128
2020 CR-04 12 88 109
2019 CR 10 90 144
2018 CR 10 90 160
2018 CR-04 11 89 140

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 23 19 19 7 7 18 7 56 19 1004
2020 CR-04 23 19 20 8 7 17 6 54 20 763
2020 CR-05 26 17 17 4 4 22 10 64 12 223
2019 CR 19 19 21 9 7 17 8 51 22 983
2019 CR-04 19 19 21 9 8 16 8 50 22 740
2019 CR-05 21 19 20 9 4 18 9 55 17 211
2018 CR 17 21 25 9 11 14 3 46 23 854
2018 CR-04 16 22 24 10 12 13 3 45 26 650
2018 CR-05 20 18 30 4 5 19 3 50 12 182
2017 CR 15 22 22 7 9 17 8 49 22 997
2017 CR-04 15 22 22 8 11 15 8 48 24 784
2017 CR-05 16 21 22 3 5 25 8 54 12 205
2014 CR 15 21 21 8 12 18 5 47 25 1251
2014 CR-04 15 21 20 8 12 18 6 47 26 1017
2014 CR-05 16 20 26 5 10 20 4 47 19 222

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 35 31 16 7 4 5 1 70 12 1010
2020 CR-04 33 32 17 8 5 4 1 69 13 768
2020 CR-05 44 29 12 5 3 6 2 79 8 224
2019 CR 34 31 15 8 5 5 2 70 14 977
2019 CR-04 32 31 15 9 6 5 2 69 15 735
2019 CR-05 41 32 14 4 3 4 2 77 8 212
2018 CR 29 32 19 9 7 3 0 64 16 851
2018 CR-04 28 32 19 9 9 3 0 62 19 647
2018 CR-05 32 34 22 5 3 4 0 69 9 182
2017 CR 26 35 17 8 7 7 1 66 16 998
2017 CR-04 25 34 17 9 7 7 1 65 17 785
2017 CR-05 29 36 17 5 4 7 2 72 10 205
2014 CR 25 29 19 9 9 8 1 59 20 1250
2014 CR-04 25 29 18 10 9 8 1 59 20 1016
2014 CR-05 25 31 20 7 9 7 1 61 17 222

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 7 93 1005
2020 CR-04 8 92 764
2020 CR-05 6 94 223
2019 CR 7 93 981
2019 CR-04 7 93 738
2019 CR-05 8 92 211
2018 CR 6 94 853
2018 CR-04 7 93 650
2018 CR-05 4 96 180

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 39 61 75
2019 CR 43 57 72
2019 CR-04 40 60 52
2019 CR-05 56 44 16
2018 CR 51 49 51

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 76 24 75
2019 CR 72 28 72
2019 CR-04 79 21 52
2019 CR-05 56 44 16
2018 CR 73 27 51

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 7 93 75
2020 CR-04 8 92 61
2020 CR-05 0 100 14
2019 CR 10 90 72

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 13 87 75
2019 CR 18 82 72
2019 CR-04 15 85 52
2019 CR-05 31 69 16
2018 CR 14 86 51

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 7 93 72
2019 CR-04 10 90 52
2019 CR-05 0 100 16
2018 CR 0 100 51

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 12 88 75
2019 CR 7 93 67
2018 CR 12 88 51

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 9 91 75
2019 CR 10 90 67

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 11 89 75
2018 CR 12 88 51

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 67
2019 CR-04 0 100 47
2019 CR-05 0 100 16

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 29 71 75
2019 CR 31 69 67
2019 CR-04 30 70 47
2019 CR-05 38 63 16
2018 CR 20 80 51

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 23 77 75
2019 CR 22 78 67
2018 CR 18 82 51

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 51

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 12 88 67

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 15 85 75
2019 CR 13 87 67
2018 CR 18 82 51

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 75
2020 CR-04 0 100 61
2020 CR-05 0 100 14
2018 CR 0 100 51

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 25 75 75
2019 CR 15 85 67
2018 CR 22 78 51

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 67
2019 CR-04 0 100 47
2019 CR-05 0 100 16
2018 CR 0 100 51

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 21 79 75
2020 CR-04 26 74 61
2020 CR-05 0 100 14
2019 CR 24 76 67
2019 CR-04 21 79 47
2019 CR-05 38 63 16
2018 CR 27 73 51

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 31 69 75
2019 CR 28 72 65
2018 CR 31 69 51

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 19 81 75
2020 CR-04 23 77 61
2020 CR-05 0 100 14
2019 CR 17 83 65
2018 CR 20 80 51

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 8 92 65

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 28 72 75
2019 CR 23 77 65
2018 CR 16 84 51

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 9 91 75
2019 CR 11 89 65
2018 CR 12 88 51

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 14 86 51

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 45 55 75
2020 CR-04 41 59 61
2020 CR-05 64 36 14
2019 CR 45 55 65
2019 CR-04 43 57 47
2019 CR-05 53 47 15
2018 CR 43 57 51

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 10 90 50

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 12 88 50

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 14 86 50

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 14 86 50

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 34 66 50

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 48 52 50

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 66 34 50

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 26 19 20 4 4 19 6 62 11 1008
2020 CR-04 26 20 21 5 5 19 5 60 13 767
2020 CR-05 30 17 18 3 3 21 9 67 8 223
2019 CR 21 20 25 4 3 20 8 56 10 977
2019 CR-04 20 20 26 5 3 18 8 54 11 735
2019 CR-05 23 20 20 3 2 24 7 63 8 210
2018 CR 20 23 28 5 4 18 4 54 11 851
2018 CR-04 19 24 28 5 5 16 4 53 13 651
2018 CR-05 20 21 28 4 1 23 3 56 6 177
2017 CR 18 22 25 3 3 22 7 56 9 995
2017 CR-04 17 23 25 3 4 21 7 56 9 782
2017 CR-05 19 20 24 2 2 28 5 57 7 205
2014 CR 16 18 26 5 4 24 6 50 13 1252
2014 CR-04 16 19 26 5 4 23 6 50 13 1018
2014 CR-05 17 15 24 5 3 27 8 50 12 222

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 37 31 16 4 4 6 1 74 9 1006
2020 CR-04 34 32 17 4 4 7 1 72 9 764
2020 CR-05 50 25 13 3 3 4 2 80 7 224
2019 CR 35 31 18 4 3 8 2 73 7 978
2019 CR-04 34 30 19 4 2 8 2 71 7 735
2019 CR-05 43 32 13 2 2 6 1 81 5 211
2018 CR 31 31 22 6 3 6 1 67 9 849
2018 CR-04 30 32 22 6 4 5 1 66 11 649
2018 CR-05 34 30 26 3 0 7 1 69 3 177
2017 CR 31 31 20 3 3 10 2 71 7 994
2017 CR-04 31 31 20 3 3 10 2 70 7 782
2017 CR-05 32 33 20 1 3 10 1 73 5 204
2014 CR 28 29 21 7 4 11 1 65 12 1252
2014 CR-04 28 28 21 6 4 11 1 64 12 1018
2014 CR-05 27 32 18 6 4 12 0 68 12 222

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 9 91 1002
2020 CR-04 10 90 762
2020 CR-05 7 93 223

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 16 84 1004
2020 CR-04 16 84 764
2020 CR-05 16 84 223
2019 CR 19 81 978
2019 CR-04 20 80 738
2019 CR-05 15 85 209
2017 CR 17 83 999
2017 CR-04 18 82 785
2017 CR-05 14 86 206
2014 CR 18 82 1248
2014 CR-04 19 81 1014
2014 CR-05 16 84 223

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 53 47 156
2020 CR-04 52 48 120
2020 CR-05 57 43 35

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 74 26 156
2020 CR-04 73 27 120
2020 CR-05 77 23 35
2019 CR 83 17 184
2019 CR-04 84 16 147
2019 CR-05 81 19 32
2017 CR 81 19 172
2017 CR-04 80 20 143
2017 CR-05 90 10 29
2014 CR 69 31 225
2014 CR-04 70 30 187
2014 CR-05 68 32 36

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 38 37 9 11 4 1 0 76 16 116
2020 CR-04 35 39 9 11 5 1 0 75 16 88
2020 CR-05 48 30 7 11 4 0 0 78 15 27
2019 CR 41 35 8 9 7 0 1 76 16 150
2019 CR-04 38 35 8 12 8 0 1 73 19 120
2017 CR 46 38 6 6 2 1 1 86 8 140
2017 CR-04 43 42 5 5 2 1 2 87 7 114
2017 CR-05 58 23 8 12 0 0 0 81 12 26
2014 CR 46 36 5 10 3 0 1 82 13 156
2014 CR-04 45 36 4 11 3 0 0 82 14 131
2014 CR-05 52 28 12 4 0 0 4 83 4 24

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 44 33 10 6 3 2 2 80 9 1009
2020 CR-04 43 34 10 6 4 2 2 79 10 768
2020 CR-05 52 30 9 5 1 1 1 83 7 223
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 33 32 16 10 6 2 0 67 17 1007
2020 CR-04 30 32 17 11 7 2 0 64 19 766
2020 CR-05 42 33 13 6 4 2 0 77 11 223

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 37 39 10 11 3 0 0 75 14 1010
2020 CR-04 35 38 11 12 4 0 0 73 16 768
2020 CR-05 44 41 6 7 2 0 0 85 9 224

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 37 35 13 10 4 0 0 72 14 1006
2020 CR-04 35 35 15 11 4 0 0 70 15 765
2020 CR-05 44 35 9 6 4 0 0 80 11 223

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 34 39 16 6 3 1 1 74 9 1002
2020 CR-04 33 39 17 6 3 1 1 73 9 764
2020 CR-05 38 37 13 6 3 0 2 77 9 220

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 42 35 14 5 3 1 1 78 8 1007
2020 CR-04 41 35 14 5 3 1 1 77 8 766
2020 CR-05 47 33 12 4 1 1 2 82 6 223

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 56 19 7 0 1 11 6 90 2 1007
2020 CR-04 54 19 7 1 2 12 6 89 3 768
2020 CR-05 65 19 5 0 1 5 5 93 2 221

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 33 11 7 3 1 0 79 10 1006
2020 CR-04 44 34 11 7 3 1 1 78 11 769
2020 CR-05 49 33 9 5 2 1 0 83 8 220

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 49 28 9 8 4 0 0 78 13 1002
2020 CR-04 48 28 9 9 5 0 0 76 14 764
2020 CR-05 52 30 9 7 2 0 1 82 9 221

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 44 30 12 10 4 0 0 74 15 1007
2020 CR-04 41 31 12 11 5 0 0 72 16 766
2020 CR-05 52 27 11 7 3 0 0 79 10 224

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 38 16 5 3 2 0 76 8 1011
2020 CR-04 33 40 17 5 3 2 0 75 8 769
2020 CR-05 49 33 9 4 3 2 0 83 7 224
2019 CR 31 39 16 7 4 3 0 72 12 977
2019 CR-04 32 38 16 8 4 2 0 71 12 733
2019 CR-05 33 43 12 5 3 4 0 79 8 212
2018 CR 28 42 18 8 3 1 0 70 11 849
2018 CR-04 27 41 18 9 4 1 0 69 13 644
2018 CR-05 29 43 19 7 1 2 0 73 8 182
2017 CR 25 42 15 9 5 4 0 70 14 998
2017 CR-04 25 42 16 8 5 5 0 70 14 784
2017 CR-05 24 44 14 10 5 2 0 70 16 206

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 42 28 12 10 8 0 1 70 18 1006
2020 CR-04 41 27 11 11 9 0 0 69 20 766
2020 CR-05 45 30 11 7 4 1 2 77 12 222

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 48 26 13 5 4 3 1 77 9 1004
2020 CR-04 47 26 13 5 4 3 1 76 10 767
2020 CR-05 52 27 13 4 2 1 1 81 6 219

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 33 32 17 10 7 1 0 66 17 1008
2020 CR-04 31 32 18 11 8 1 0 63 19 766
2020 CR-05 40 33 13 7 5 1 0 75 12 224
2019 CR 23 36 19 13 8 2 0 60 21 975
2019 CR-04 22 34 19 15 8 2 0 58 23 734
2019 CR-05 25 40 18 8 7 2 0 66 16 210
2018 CR 23 36 15 16 9 1 0 59 25 852
2018 CR-04 21 35 15 17 11 1 0 57 28 647
2018 CR-05 29 38 15 12 4 1 0 68 17 182
2017 CR 18 36 18 16 10 2 0 55 26 993
2017 CR-04 17 37 17 16 11 2 0 55 28 781
2017 CR-05 21 35 22 16 4 1 0 57 20 204

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 18 24 28 14 15 0 1 42 30 1010
2020 CR-04 16 24 28 15 16 0 0 40 31 769
2020 CR-05 24 22 28 11 13 0 2 47 24 223

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 25 26 24 12 12 0 0 51 25 1009
2020 CR-04 24 25 25 13 13 0 0 48 26 768
2020 CR-05 27 30 22 9 10 0 1 59 20 223
2019 CR 17 23 21 15 22 0 1 41 38 978
2019 CR-04 16 24 22 14 23 0 1 41 37 736
2019 CR-05 21 20 18 20 20 0 1 42 40 210
2018 CR 17 19 22 18 22 0 2 37 41 857
2018 CR-04 16 20 22 17 22 0 3 38 40 652
2018 CR-05 16 17 22 20 25 0 0 34 45 182
2017 CR 16 19 21 16 26 1 2 35 43 995
2017 CR-04 15 19 20 16 27 1 2 35 44 783
2017 CR-05 18 16 25 16 23 0 2 35 39 204

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 27 27 25 13 8 0 0 54 22 1007
2020 CR-04 25 27 24 14 9 0 0 53 23 766
2020 CR-05 32 25 27 10 5 0 0 57 15 223
2019 CR 24 31 23 12 10 0 1 55 22 981
2019 CR-04 24 30 23 12 10 0 0 54 22 739
2019 CR-05 24 32 25 11 8 0 0 56 19 211
2018 CR 20 26 27 15 11 0 1 47 26 855
2018 CR-04 20 26 26 15 12 0 1 46 27 650
2018 CR-05 20 28 29 18 5 0 0 48 23 182
2017 CR 20 28 26 15 10 0 1 49 24 997
2017 CR-04 19 29 26 14 10 0 1 49 25 785
2017 CR-05 22 27 27 15 9 0 1 49 24 204

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 37 33 18 7 3 0 1 71 11 1008
2020 CR-04 37 33 19 7 4 0 1 70 11 766
2020 CR-05 39 34 16 8 2 0 1 74 10 224
2019 CR 35 35 16 8 4 0 1 71 12 979
2019 CR-04 35 34 17 8 4 0 1 70 13 736
2019 CR-05 36 39 11 7 4 1 2 77 11 212
2018 CR 31 31 21 9 5 0 1 64 15 852
2018 CR-04 31 30 23 9 6 0 2 62 15 649
2018 CR-05 33 34 18 12 3 1 0 67 15 180
2017 CR 31 31 21 8 5 1 2 64 14 993
2017 CR-04 31 32 22 8 5 1 2 64 13 780
2017 CR-05 34 28 19 9 6 1 3 64 16 205

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 32 24 18 13 11 1 2 58 24 1007
2020 CR-04 29 24 19 13 13 1 1 54 27 765
2020 CR-05 42 27 13 12 4 0 1 70 16 224
2019 CR 24 25 19 14 15 0 2 50 30 980
2019 CR-04 23 25 20 15 16 0 2 49 31 738
2019 CR-05 29 26 18 14 12 0 1 56 27 210
2018 CR 24 22 18 17 17 0 1 47 35 853
2018 CR-04 23 21 19 17 19 0 1 44 37 648
2018 CR-05 26 27 15 17 12 1 1 55 30 182
2017 CR 22 23 23 16 14 1 2 46 30 996
2017 CR-04 21 23 23 17 14 1 2 45 31 783
2017 CR-05 26 23 23 12 13 0 3 50 26 205

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 63 17 7 2 1 0 10 88 4 1003
2020 CR-04 61 17 7 2 2 0 11 87 4 763
2020 CR-05 70 16 8 1 0 0 5 91 1 223
2019 CR 65 13 7 3 1 1 11 88 4 979
2019 CR-04 63 14 7 3 1 1 11 87 4 735
2019 CR-05 70 12 6 2 1 1 7 90 4 212
2018 CR 60 15 8 3 2 0 12 86 5 854
2018 CR-04 59 16 8 3 2 0 13 86 5 650
2018 CR-05 61 13 7 5 2 1 11 84 8 181
2017 CR 52 16 7 2 2 1 20 86 5 993
2017 CR-04 54 14 7 2 2 1 21 86 5 781
2017 CR-05 46 21 8 3 2 0 20 84 6 204

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 28 18 7 6 0 2 69 13 1006
2020 CR-04 38 28 18 7 7 0 2 68 14 764
2020 CR-05 44 26 17 8 5 0 0 70 13 224
2019 CR 42 30 16 6 5 0 1 73 11 981
2019 CR-04 41 30 15 7 5 0 1 72 12 738
2019 CR-05 47 27 17 4 4 0 0 74 9 212
2018 CR 38 25 18 10 5 0 2 66 15 852
2018 CR-04 35 27 19 10 6 1 2 64 16 650
2018 CR-05 47 21 16 9 5 0 2 70 14 179
2017 CR 35 32 20 7 4 0 2 68 12 994
2017 CR-04 35 32 20 6 5 0 2 68 12 781
2017 CR-05 36 31 20 10 2 0 2 68 12 205

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 34 22 18 10 10 0 6 59 22 1011
2020 CR-04 33 22 18 10 11 0 5 59 22 769
2020 CR-05 34 24 17 11 9 0 5 61 21 224

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 28 16 7 5 1 3 71 12 1009
2020 CR-04 38 28 18 7 5 1 3 69 13 767
2020 CR-05 49 28 12 6 2 0 3 79 9 224
2019 CR 39 33 17 5 3 1 2 74 8 978
2019 CR-04 38 33 18 4 3 1 2 74 8 735
2019 CR-05 43 31 13 6 4 1 2 77 10 212
2018 CR 34 33 19 7 4 1 3 69 11 856
2018 CR-04 31 34 19 7 5 1 2 68 13 653
2018 CR-05 41 29 19 6 2 1 3 72 8 180
2017 CR 34 32 19 8 3 1 3 69 11 994
2017 CR-04 35 31 20 7 3 1 3 69 10 781
2017 CR-05 30 35 16 11 3 1 3 68 15 205

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 34 31 19 9 6 1 1 66 15 1003
2020 CR-04 32 29 20 9 7 1 1 62 17 764
2020 CR-05 39 36 14 6 3 1 2 77 9 222
2019 CR 32 35 18 8 5 1 2 68 13 974
2019 CR-04 30 36 19 9 4 1 2 67 14 732
2019 CR-05 37 34 15 6 6 0 2 73 12 211
2018 CR 29 33 21 8 5 1 2 64 14 854
2018 CR-04 27 33 22 9 6 1 2 62 15 651
2018 CR-05 36 31 20 8 3 2 1 68 11 180
2017 CR 28 33 21 8 6 1 2 63 15 995
2017 CR-04 27 34 22 8 6 1 2 62 15 782
2017 CR-05 32 31 17 10 8 0 2 65 18 205

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 29 16 6 5 0 1 72 12 1005
2020 CR-04 40 29 18 7 6 1 1 69 13 764
2020 CR-05 49 30 11 5 3 0 3 81 8 223
2019 CR 39 33 15 8 3 0 1 73 11 977
2019 CR-04 38 34 16 7 3 1 1 73 11 734
2019 CR-05 45 29 13 8 4 0 1 75 12 212
2018 CR 37 30 19 8 5 1 1 68 13 853
2018 CR-04 34 32 19 9 5 0 1 67 14 649
2018 CR-05 47 22 20 6 3 2 1 71 9 182
2017 CR 36 31 17 8 5 1 3 70 13 994
2017 CR-04 35 33 16 7 5 1 3 71 12 781
2017 CR-05 40 25 17 11 4 0 2 67 16 205

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 48 22 13 10 6 1 1 71 16 1002
2020 CR-04 46 22 14 11 6 1 1 69 17 762
2020 CR-05 54 22 12 6 4 0 3 77 11 222
2019 CR 44 22 17 8 6 0 2 68 15 974
2019 CR-04 42 23 17 9 6 0 2 67 15 732
2019 CR-05 52 21 14 6 7 0 1 73 13 211

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 38 25 19 9 7 0 1 64 17 1003
2020 CR-04 37 26 19 9 8 0 1 63 17 762
2020 CR-05 40 23 21 9 4 0 3 65 14 223

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 33 30 21 10 5 0 1 64 15 1004
2020 CR-04 30 32 21 11 5 0 1 63 16 765
2020 CR-05 43 24 20 5 5 0 3 69 10 221
2019 CR 34 33 19 8 5 0 1 68 13 977
2019 CR-04 33 33 21 8 4 0 1 67 12 734
2019 CR-05 41 33 11 7 7 0 2 75 14 212
2018 CR 33 30 21 8 7 1 1 63 16 852
2018 CR-04 31 29 23 8 8 0 1 60 16 648
2018 CR-05 39 30 14 9 6 2 1 71 15 181
2017 CR 28 36 19 9 5 1 2 66 15 992
2017 CR-04 26 37 19 9 5 1 2 65 15 780
2017 CR-05 34 32 16 10 5 1 2 68 16 204

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 27 16 6 4 0 2 73 10 998
2020 CR-04 43 27 17 7 4 0 1 71 11 761
2020 CR-05 50 27 12 5 3 0 3 79 8 221
2019 CR 52 25 12 5 3 0 2 79 9 977
2019 CR-04 50 27 12 5 4 0 2 79 9 735
2019 CR-05 61 20 11 3 2 0 2 83 5 211
2018 CR 51 22 15 5 4 0 3 75 10 858
2018 CR-04 48 23 16 6 5 0 2 72 11 653
2018 CR-05 59 21 11 4 2 1 3 82 6 182
2017 CR 46 27 14 6 5 1 3 75 10 995
2017 CR-04 43 29 14 6 5 1 2 74 12 783
2017 CR-05 53 21 16 4 2 0 3 76 7 204

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 29 16 5 4 0 1 75 9 1004
2020 CR-04 46 29 15 5 4 0 1 76 9 765
2020 CR-05 39 32 17 6 4 0 2 73 10 223

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 63 19 9 2 2 0 4 86 5 1006
2020 CR-04 63 18 9 2 2 0 5 85 5 766
2020 CR-05 65 22 6 2 1 0 4 90 4 223
2019 CR 68 15 6 2 2 1 7 90 4 968
2019 CR-04 67 15 6 2 2 1 6 89 4 727
2019 CR-05 72 13 4 0 1 0 9 94 2 210
2018 CR 64 17 8 3 3 1 5 86 6 851
2018 CR-04 61 18 8 3 4 1 5 84 7 648
2018 CR-05 75 12 6 2 1 1 4 91 3 181

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 73 11 7 3 2 1 3 87 5 1003
2020 CR-04 71 13 8 3 2 1 2 86 6 765
2020 CR-05 81 8 4 2 1 1 3 92 4 221
2019 CR 67 16 7 5 3 1 2 85 8 977
2019 CR-04 66 16 7 5 3 0 2 85 8 734
2019 CR-05 69 14 6 5 2 1 2 86 7 211
2018 CR 63 15 7 5 4 1 4 82 10 854
2018 CR-04 59 16 9 6 6 1 4 79 12 651
2018 CR-05 76 14 1 4 1 2 3 94 5 180
2017 CR 65 16 7 4 4 1 3 85 8 997
2017 CR-04 64 16 7 4 5 1 3 84 9 784
2017 CR-05 70 15 5 4 2 0 3 88 7 205

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 60 22 8 4 4 0 2 84 8 1002
2020 CR-04 57 23 9 4 4 0 2 82 9 763
2020 CR-05 70 16 6 4 1 0 4 89 5 222
2019 CR 53 27 12 3 3 0 1 81 7 975
2019 CR-04 52 27 13 4 3 0 1 80 7 732
2019 CR-05 57 27 9 1 3 1 1 86 4 211
2018 CR 46 27 16 6 4 0 2 74 10 851
2018 CR-04 41 29 17 7 4 0 1 71 11 646
2018 CR-05 61 20 10 4 2 0 3 83 6 182
2017 CR 46 31 11 6 3 0 3 79 9 994
2017 CR-04 43 33 12 6 4 0 2 77 10 782
2017 CR-05 59 24 8 3 1 0 4 87 5 204

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 65 16 9 4 3 0 2 83 8 1000
2020 CR-04 63 17 10 4 4 0 2 82 8 762
2020 CR-05 71 13 7 3 1 0 4 88 5 221
2019 CR 61 19 11 4 3 1 1 82 7 977
2019 CR-04 60 20 11 5 3 1 1 82 8 733
2019 CR-05 67 15 10 3 3 1 1 84 6 212
2018 CR 58 19 11 6 4 0 2 78 10 851
2018 CR-04 55 20 11 7 5 0 2 76 12 646
2018 CR-05 65 16 10 3 2 0 3 84 6 182
2017 CR 59 17 11 5 6 0 3 79 10 993
2017 CR-04 58 17 11 5 6 0 2 78 11 781
2017 CR-05 63 17 10 3 4 0 3 82 7 204

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 67 3 1 0 0 0 27 97 1 1001
2020 CR-04 65 4 1 0 1 0 28 97 1 761
2020 CR-05 72 1 1 0 0 1 24 98 1 223
2019 CR 62 5 2 0 1 1 30 96 1 973
2019 CR-04 61 5 2 0 1 0 31 95 1 731
2019 CR-05 66 5 1 0 0 1 27 98 1 210
2018 CR 56 5 2 1 0 0 35 96 2 848
2018 CR-04 54 5 2 1 0 0 37 95 2 644
2018 CR-05 62 6 1 0 0 0 30 98 0 181
2017 CR 55 5 3 1 1 0 34 92 3 994
2017 CR-04 56 5 3 1 1 0 33 92 3 783
2017 CR-05 55 5 1 2 0 0 37 95 3 203

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 69 18 6 2 1 0 4 91 3 1004
2020 CR-04 68 19 6 2 1 0 4 90 3 764
2020 CR-05 73 17 5 1 0 0 4 93 1 222
2019 CR 69 16 7 1 1 1 5 91 2 973
2019 CR-04 68 17 7 1 0 1 5 90 2 729
2019 CR-05 73 16 5 0 0 1 5 94 1 212
2018 CR 67 18 5 1 0 0 8 92 2 846
2018 CR-04 65 19 5 1 0 0 9 92 2 641
2018 CR-05 70 19 4 1 1 0 5 94 2 182
2017 CR 66 17 5 2 1 1 8 92 3 990
2017 CR-04 66 17 6 2 1 1 8 91 3 778
2017 CR-05 70 17 3 1 0 0 8 95 2 204

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 57 16 9 6 9 1 3 75 15 1007
2020 CR-04 56 15 10 6 10 1 3 74 16 765
2020 CR-05 63 14 7 6 7 1 2 79 13 224
2019 CR 57 16 9 6 10 0 2 75 16 979
2019 CR-04 55 17 9 6 11 0 2 74 17 735
2019 CR-05 65 12 7 5 8 1 3 79 13 212
2018 CR 50 14 12 8 11 0 5 68 20 853
2018 CR-04 48 15 12 8 12 0 5 67 21 648
2018 CR-05 57 10 13 7 9 0 3 70 17 182
2017 CR 51 16 9 7 10 1 5 71 19 998
2017 CR-04 50 17 9 7 12 1 5 70 20 785
2017 CR-05 57 15 10 7 6 1 5 76 14 205

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 29 14 4 3 0 2 79 7 1006
2020 CR-04 46 30 15 5 2 0 3 78 7 765
2020 CR-05 52 29 12 3 4 0 1 81 7 223
2019 CR 54 28 11 3 2 0 2 84 5 972
2019 CR-04 54 29 11 2 2 0 2 84 4 729
2019 CR-05 54 29 10 3 1 0 2 85 4 211
2018 CR 49 27 15 4 3 0 2 78 7 850
2018 CR-04 46 28 15 5 3 0 2 76 8 646
2018 CR-05 59 23 12 3 1 1 2 84 4 181
2017 CR 49 29 13 3 2 0 3 81 5 998
2017 CR-04 49 28 14 3 3 1 3 80 6 785
2017 CR-05 48 32 12 3 0 0 4 84 4 205

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 25 41 22 9 3 0 0 66 12 1007
2020 CR-04 23 41 22 10 4 1 0 65 13 766
2020 CR-05 28 42 21 6 3 0 0 70 9 223

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 18 36 32 10 4 0 0 53 15 1005
2020 CR-04 16 35 32 11 5 0 0 51 16 764
2020 CR-05 22 38 31 7 2 0 0 60 9 224
2019 CR 20 36 31 9 3 0 0 56 13 982
2019 CR-04 18 35 32 10 3 0 0 54 13 739
2019 CR-05 23 39 28 6 4 0 0 62 10 211
2018 CR 16 33 36 12 4 0 0 48 16 854
2018 CR-04 14 31 37 13 5 0 0 45 18 649
2018 CR-05 19 40 31 9 2 0 0 58 11 182
2017 CR 14 31 37 12 5 0 0 46 17 996
2017 CR-04 14 31 37 13 5 0 0 45 17 783
2017 CR-05 15 34 37 9 5 0 0 49 14 205

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 10 17 39 24 10 0 0 34 27 1009
2020 CR-04 11 19 38 22 10 0 0 32 30 768
2020 CR-05 7 10 41 30 12 0 0 42 17 224
2019 CR 9 16 38 24 11 0 1 36 26 970
2019 CR-04 9 17 40 23 10 0 1 34 26 728
2019 CR-05 10 13 33 29 15 0 0 44 22 210
2018 CR 11 20 37 20 12 0 0 33 30 852
2018 CR-04 12 21 38 17 11 0 0 29 33 650
2018 CR-05 7 16 33 31 13 0 0 44 23 179
2017 CR 7 22 41 20 10 0 1 30 29 991
2017 CR-04 7 24 39 19 10 0 1 29 31 779
2017 CR-05 6 15 46 23 10 0 0 33 21 204
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 38 43 17 2 53 47 1011
2020 CR-04 38 43 18 2 53 47 770
2020 CR-05 37 46 15 2 55 45 224

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 37 63 379
2020 CR-04 36 64 292
2020 CR-05 41 59 82

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 17 13 9 10 2 13 63 22 1006
2020 CR-04 35 17 14 10 10 2 12 60 23 764
2020 CR-05 41 21 9 7 8 1 13 72 17 224
2019 CR 32 17 15 12 14 1 8 54 29 951
2019 CR-04 31 17 17 12 14 1 8 52 29 719
2019 CR-05 36 19 12 10 11 3 9 62 24 205
2018 CR 32 16 17 12 15 1 7 52 30 854
2018 CR-04 31 16 17 12 16 1 7 51 30 650
2018 CR-05 34 14 18 14 13 1 7 51 30 182

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 9 20 20 17 26 1 7 32 47 381
2020 CR-04 6 20 20 18 28 1 6 28 50 293
2020 CR-05 20 19 17 14 19 1 8 44 37 83

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 6 18 18 22 35 1 1 24 58 381
2020 CR-04 4 20 16 23 36 1 0 24 60 293
2020 CR-05 13 12 20 17 34 0 4 26 53 83
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