2020 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 36 14 12 14 0 0 60 25 7534
2020 Term 47 37 11 3 2 0 0 84 5 828
2020 Casual 55 32 8 3 2 0 0 87 5 192
2020 Student 40 38 15 0 5 2 0 80 6 55
2019 Indeterminate (permanent) 24 36 15 10 14 0 0 60 25 7447
2019 Term 43 41 9 4 3 0 0 84 7 710
2019 Casual 54 33 8 3 2 0 0 87 5 250
2019 Student 46 37 7 5 4 1 0 84 9 138
2018 Indeterminate (permanent) 22 37 14 12 15 0 0 59 27 6358
2018 Term 42 42 9 5 2 0 0 84 7 645
2018 Casual 53 28 9 7 2 1 1 82 9 160
2018 Student 38 28 15 15 4 0 0 66 19 47
2017 Indeterminate (permanent) 21 41 14 10 13 0 0 63 24 7758
2017 Term 40 46 8 4 1 0 0 86 6 660
2017 Casual 44 43 8 3 1 0 0 87 5 230
2017 Student 35 42 8 11 3 0 0 78 14 69
2014 Indeterminate (permanent) 22 42 15 11 10 0 0 64 21 9991
2014 Term 39 44 10 6 2 0 0 83 8 671
2014 Casual 53 34 9 2 2 0 0 87 4 175
2014 Student 46 37 14 2 0 0 2 84 2 35

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 30 16 16 21 0 0 48 37 7525
2020 Term 39 35 13 7 6 0 0 74 13 824
2020 Casual 43 37 12 3 5 0 0 80 8 192
2020 Student 46 32 18 0 4 0 0 79 4 56
2019 Indeterminate (permanent) 17 29 16 17 20 0 0 46 37 7424
2019 Term 33 39 16 8 4 0 0 72 12 707
2019 Casual 47 38 11 3 1 0 0 85 4 251
2019 Student 46 31 16 4 2 0 0 78 6 140
2018 Indeterminate (permanent) 14 30 16 17 23 0 0 44 40 6358
2018 Term 34 39 14 8 4 0 0 73 13 643
2018 Casual 42 38 11 5 3 0 0 81 8 164
2018 Student 38 31 13 17 2 0 0 69 19 48
2017 Indeterminate (permanent) 14 29 16 16 25 0 0 43 41 7747
2017 Term 31 41 15 8 5 0 0 72 13 657
2017 Casual 38 37 15 7 4 0 0 75 10 229
2017 Student 45 41 8 4 1 0 0 86 5 69

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 34 12 5 6 0 0 77 11 7492
2020 Term 61 29 8 2 1 0 0 90 2 822
2020 Casual 67 24 5 2 2 0 0 91 4 191
2020 Student 52 29 14 0 4 2 0 82 4 56
2019 Indeterminate (permanent) 41 35 12 5 6 0 0 76 11 7393
2019 Term 57 33 6 1 1 0 0 91 3 707
2019 Casual 60 30 8 3 0 0 0 90 3 249
2019 Student 53 32 9 4 1 0 0 86 5 139
2018 Indeterminate (permanent) 40 37 12 5 5 0 0 77 11 6331
2018 Term 60 31 6 2 1 0 0 91 3 638
2018 Casual 61 31 6 3 0 0 0 91 3 163
2018 Student 42 33 13 10 2 0 0 75 13 48
2017 Indeterminate (permanent) 42 37 11 5 4 0 0 80 9 7737
2017 Term 61 32 5 2 0 0 0 93 2 657
2017 Casual 58 36 6 1 0 0 0 93 1 227
2017 Student 49 36 10 3 3 0 0 85 5 69
2014 Indeterminate (permanent) 51 33 10 3 3 0 0 84 6 9978
2014 Term 67 27 4 1 0 0 0 94 2 669
2014 Casual 71 23 4 1 1 0 0 94 2 174
2014 Student 70 18 12 0 0 0 0 88 0 34

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 40 14 8 6 0 0 71 14 7525
2020 Term 58 31 8 2 1 0 0 89 3 829
2020 Casual 62 27 6 3 1 0 0 89 5 191
2020 Student 55 36 5 0 4 0 0 91 4 55
2019 Indeterminate (permanent) 31 41 15 7 6 0 0 72 13 7434
2019 Term 54 35 6 2 2 1 0 90 4 709
2019 Casual 65 28 5 2 0 0 0 93 2 252
2019 Student 56 34 4 3 2 0 0 91 5 140
2018 Indeterminate (permanent) 29 40 16 8 6 0 0 70 14 6368
2018 Term 53 36 6 3 1 0 0 89 4 644
2018 Casual 59 29 8 3 1 0 0 89 3 162
2018 Student 40 35 15 2 8 0 0 75 10 48
2017 Indeterminate (permanent) 29 43 14 7 7 0 0 72 14 7714
2017 Term 54 37 6 2 1 0 0 91 3 657
2017 Casual 54 36 6 3 1 0 0 91 3 229
2017 Student 49 40 6 3 3 0 0 89 5 69
2014 Indeterminate (permanent) 33 43 13 6 5 0 0 77 10 9974
2014 Term 50 40 6 3 1 0 0 91 4 671
2014 Casual 60 32 4 2 1 1 0 92 3 175
2014 Student 63 30 8 0 0 0 0 92 0 35

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 27 20 15 19 0 0 45 34 7521
2020 Term 48 28 14 5 4 1 0 77 9 825
2020 Casual 60 25 9 2 2 1 0 86 5 189
2020 Student 64 21 7 4 4 0 0 86 7 56
2019 Indeterminate (permanent) 16 27 21 15 20 1 0 43 36 7444
2019 Term 38 32 17 8 3 1 0 71 12 708
2019 Casual 60 26 9 3 2 0 0 87 5 252
2019 Student 61 26 8 3 1 1 0 88 4 140
2018 Indeterminate (permanent) 14 25 21 17 22 0 0 39 39 6347
2018 Term 39 31 19 7 4 0 0 69 11 645
2018 Casual 49 30 10 6 3 0 0 80 10 162
2018 Student 52 31 8 0 8 0 0 83 8 48
2017 Indeterminate (permanent) 13 27 21 17 21 1 0 40 38 7746
2017 Term 36 33 17 8 4 1 0 71 12 655
2017 Casual 43 35 12 5 3 1 0 80 8 228
2017 Student 54 27 14 1 0 1 1 84 1 69
2014 Indeterminate (permanent) 15 32 21 17 15 1 0 47 32 9999
2014 Term 31 35 19 10 5 1 0 66 15 671
2014 Casual 43 35 14 5 2 0 1 78 7 175
2014 Student 55 37 6 2 0 0 0 92 2 34

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 30 20 15 16 0 0 49 31 7490
2020 Term 47 31 12 6 4 0 0 78 9 823
2020 Casual 59 25 9 3 3 1 0 85 6 189
2020 Student 66 20 7 2 4 2 0 87 5 56
2019 Indeterminate (permanent) 17 29 20 16 17 0 0 47 33 7420
2019 Term 39 35 15 6 4 1 0 74 10 704
2019 Casual 58 29 8 3 2 0 0 87 4 251
2019 Student 65 28 4 1 1 0 0 93 3 137
2018 Indeterminate (permanent) 14 29 21 17 19 0 0 42 36 6320
2018 Term 39 34 17 7 3 0 0 73 10 640
2018 Casual 49 33 10 6 2 0 1 82 7 162
2018 Student 52 35 4 2 6 0 0 88 8 48
2017 Indeterminate (permanent) 14 30 20 18 17 0 0 44 36 7742
2017 Term 38 33 17 8 4 0 0 71 12 656
2017 Casual 43 36 13 5 1 1 0 80 7 228
2017 Student 53 38 3 1 2 1 1 94 3 69
2014 Indeterminate (permanent) 15 34 21 17 13 0 0 49 30 9991
2014 Term 31 34 20 9 6 0 0 66 15 671
2014 Casual 41 36 15 3 4 0 1 78 7 174
2014 Student 54 32 8 6 0 0 0 86 6 34

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 23 21 14 17 3 1 46 32 7529
2020 Term 43 25 16 9 5 3 1 70 14 824
2020 Casual 46 28 14 4 3 3 1 78 7 190
2020 Student 46 16 14 13 5 4 2 66 19 56
2019 Indeterminate (permanent) 19 23 21 15 18 3 1 44 35 7444
2019 Term 37 29 18 7 6 3 0 68 13 709
2019 Casual 45 21 15 6 3 4 5 74 10 252
2019 Student 44 22 14 8 6 4 1 70 15 140
2018 Indeterminate (permanent) 17 21 21 17 21 2 0 39 39 6355
2018 Term 37 27 18 11 5 2 0 65 16 644
2018 Casual 44 24 14 6 5 5 2 73 12 163
2018 Student 40 23 17 6 8 6 0 67 16 48
2017 Indeterminate (permanent) 17 23 21 15 19 4 1 42 36 7738
2017 Term 35 30 19 8 4 5 0 68 12 658
2017 Casual 40 28 14 8 4 4 2 72 13 228
2017 Student 37 16 14 7 11 11 4 63 21 69
2014 Indeterminate (permanent) 18 25 21 15 15 4 1 46 32 9997
2014 Term 34 25 20 11 6 3 0 62 17 672
2014 Casual 44 27 14 4 5 5 1 76 9 175
2014 Student 48 20 15 5 0 2 10 77 6 34
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 29 19 6 6 1 3 67 13 7533
2020 Term 50 25 15 3 2 1 4 79 5 826
2020 Casual 47 27 13 4 0 4 4 81 5 189
2020 Student 36 27 11 2 5 7 13 78 9 56
2019 Indeterminate (permanent) 33 31 20 6 7 1 2 66 13 7458
2019 Term 47 26 15 4 3 1 4 78 7 710
2019 Casual 45 24 13 5 4 2 7 76 10 252
2019 Student 43 31 14 4 1 2 5 79 5 140

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 30 15 10 11 0 0 64 21 7533
2020 Term 52 28 10 5 4 1 1 81 9 826
2020 Casual 55 30 9 4 1 1 1 86 5 190
2020 Student 54 27 9 7 2 2 0 82 9 56
2019 Indeterminate (permanent) 31 32 15 12 10 0 0 63 21 7413
2019 Term 51 29 8 6 3 1 0 82 10 707
2019 Casual 57 24 9 4 3 1 1 83 8 249
2019 Student 59 23 10 4 2 1 2 84 6 136
2018 Indeterminate (permanent) 27 33 16 13 11 0 0 60 24 6339
2018 Term 49 30 10 8 3 0 0 79 11 642
2018 Casual 50 26 13 8 2 0 1 76 11 163
2018 Student 45 32 13 9 0 0 2 78 9 47
2017 Indeterminate (permanent) 28 33 15 12 11 1 0 62 24 7748
2017 Term 47 33 11 6 2 0 1 81 8 661
2017 Casual 51 28 9 6 4 1 0 81 10 229
2017 Student 52 23 6 14 0 4 1 79 15 69
2014 Indeterminate (permanent) 28 35 15 12 9 1 0 63 22 9996
2014 Term 47 31 11 7 3 0 0 78 11 671
2014 Casual 46 37 8 4 4 2 0 84 7 174
2014 Student 66 19 9 2 0 4 0 89 2 36

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 27 15 9 9 1 1 66 18 7542
2020 Term 57 24 9 5 4 0 1 82 9 831
2020 Casual 62 24 8 3 2 1 0 87 5 192
2020 Student 68 18 7 5 0 0 2 87 5 56
2019 Indeterminate (permanent) 35 31 15 9 9 0 0 67 18 7445
2019 Term 56 26 10 5 2 0 0 83 7 710
2019 Casual 62 23 9 4 2 0 0 85 6 252
2019 Student 63 27 6 2 1 0 0 90 4 140
2018 Indeterminate (permanent) 30 30 17 11 12 0 0 60 23 6348
2018 Term 52 29 10 5 4 0 0 81 9 641
2018 Casual 54 28 8 5 3 1 0 84 8 163
2018 Student 64 17 9 6 4 0 0 81 11 47
2017 Indeterminate (permanent) 33 29 16 9 12 1 0 63 21 7735
2017 Term 53 31 10 4 2 0 0 84 6 660
2017 Casual 58 22 10 4 3 1 1 82 7 230
2017 Student 68 25 1 4 0 0 1 95 4 69
2014 Indeterminate (permanent) 33 32 17 9 8 1 0 66 17 9986
2014 Term 54 28 8 4 4 0 0 83 9 670
2014 Casual 53 31 9 5 2 0 1 84 7 175
2014 Student 72 14 8 2 0 4 0 90 2 35

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 20 26 17 14 19 3 0 48 35 7550
2020 Term 46 28 13 5 4 5 0 77 9 829
2020 Casual 60 22 8 3 3 5 0 86 6 192
2020 Student 70 16 2 0 2 9 2 96 2 56
2019 Indeterminate (permanent) 16 28 17 15 21 3 0 45 37 7441
2019 Term 42 30 13 5 3 6 0 77 9 710
2019 Casual 53 23 10 5 0 6 2 83 5 251
2019 Student 60 25 4 1 0 7 3 94 1 140
2018 Indeterminate (permanent) 13 26 17 16 25 2 0 40 42 6374
2018 Term 36 33 15 6 5 4 0 73 12 645
2018 Casual 42 28 16 4 3 6 1 75 8 163
2018 Student 50 29 4 6 2 8 0 86 9 48
2017 Indeterminate (permanent) 13 26 19 17 22 3 0 40 40 7754
2017 Term 30 38 14 6 4 8 0 74 10 660
2017 Casual 39 35 10 4 4 8 1 81 9 230
2017 Student 37 46 1 3 0 10 3 95 4 69
2014 Indeterminate (permanent) 14 30 19 17 17 3 0 45 35 9989
2014 Term 30 34 14 8 4 9 0 70 14 670
2014 Casual 44 25 19 4 3 5 1 73 7 174
2014 Student 48 10 8 2 0 28 4 86 3 35

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 25 16 17 23 1 0 44 40 7528
2020 Term 46 27 13 5 5 2 0 75 11 829
2020 Casual 59 25 8 2 3 3 0 87 4 192
2020 Student 64 20 5 2 2 7 0 90 4 56
2019 Indeterminate (permanent) 15 26 17 16 25 1 0 41 42 7424
2019 Term 38 32 16 6 5 2 0 72 11 709
2019 Casual 53 26 11 4 1 3 2 83 6 250
2019 Student 60 22 9 1 0 5 2 88 2 139
2018 Indeterminate (permanent) 12 24 17 18 28 1 0 36 47 6368
2018 Term 35 31 18 9 5 2 0 67 14 645
2018 Casual 47 28 10 8 2 4 1 79 10 161
2018 Student 53 13 9 9 4 11 2 76 15 47
2017 Indeterminate (permanent) 11 24 18 20 26 1 0 36 46 7746
2017 Term 30 33 19 9 5 4 1 66 14 661
2017 Casual 41 31 12 8 3 4 1 76 12 229
2017 Student 37 42 11 2 0 5 3 86 2 69
2014 Indeterminate (permanent) 12 27 20 19 21 1 0 40 40 9991
2014 Term 26 28 22 13 7 4 0 56 21 671
2014 Casual 39 23 23 5 7 3 1 64 12 174
2014 Student 37 14 17 3 2 23 4 70 7 35

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 13 24 19 19 23 2 0 38 43 7524
2020 Term 37 30 15 9 5 4 0 69 14 827
2020 Casual 48 27 13 3 4 5 0 79 7 191
2020 Student 55 24 7 7 0 7 0 84 8 55
2019 Indeterminate (permanent) 11 24 20 19 25 2 0 35 45 7400
2019 Term 30 31 19 9 6 5 0 64 16 707
2019 Casual 43 28 12 7 3 5 3 77 11 249
2019 Student 50 26 8 6 1 7 1 84 8 140
2018 Indeterminate (permanent) 8 21 20 20 29 2 0 29 50 6353
2018 Term 26 32 19 12 7 4 0 61 19 645
2018 Casual 31 28 14 11 4 9 2 67 17 163
2018 Student 40 21 8 13 4 13 2 71 20 48
2017 Indeterminate (permanent) 8 22 20 22 26 2 0 31 49 7740
2017 Term 23 30 21 14 6 6 0 57 21 657
2017 Casual 33 30 14 9 4 9 1 69 15 229
2017 Student 32 38 15 7 0 5 3 76 8 69
2014 Indeterminate (permanent) 8 24 21 23 22 2 0 33 46 9992
2014 Term 20 27 21 19 9 5 0 49 30 671
2014 Casual 33 21 24 11 6 5 1 56 18 173
2014 Student 36 11 13 11 2 23 4 64 17 34

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 12 25 16 19 27 1 0 37 47 7539
2020 Term 34 32 15 10 7 2 0 68 17 829
2020 Casual 46 31 11 5 3 3 0 79 9 191
2020 Student 55 29 7 5 0 4 0 87 6 56
2019 Indeterminate (permanent) 10 24 17 20 29 1 0 34 49 7408
2019 Term 28 33 19 10 7 3 0 64 17 710
2019 Casual 43 30 13 7 3 3 2 76 10 249
2019 Student 45 31 11 6 1 4 1 80 8 140
2018 Indeterminate (permanent) 7 21 17 21 33 1 0 29 54 6351
2018 Term 27 29 20 15 8 1 0 57 23 644
2018 Casual 32 35 13 7 6 5 1 72 14 163
2018 Student 38 29 10 10 2 8 2 74 14 48
2017 Indeterminate (permanent) 8 22 17 21 30 2 0 31 52 7744
2017 Term 24 34 16 15 8 3 0 60 24 659
2017 Casual 32 33 13 12 4 6 1 70 17 229
2017 Student 31 39 12 7 1 7 3 77 9 69
2014 Indeterminate (permanent) 8 24 18 23 25 2 0 33 49 9989
2014 Term 21 29 20 17 10 3 0 52 27 671
2014 Casual 30 33 19 9 5 3 1 65 15 174
2014 Student 26 30 18 5 3 12 4 68 10 35
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 17 29 16 17 21 0 0 46 38 7536
2020 Term 38 36 12 8 6 0 0 74 14 828
2020 Casual 42 31 18 4 4 0 0 73 8 191
2020 Student 63 25 9 2 2 0 0 88 4 56
2019 Indeterminate (permanent) 15 30 16 18 21 0 0 45 39 7432
2019 Term 31 39 15 9 5 0 0 71 14 708
2019 Casual 49 33 10 6 1 0 0 82 8 251
2019 Student 48 39 7 4 1 0 0 87 6 140
2018 Indeterminate (permanent) 13 26 17 17 26 0 0 40 44 6357
2018 Term 30 37 16 11 5 0 0 68 16 644
2018 Casual 47 30 8 8 5 1 1 79 13 161
2018 Student 51 26 11 9 4 0 0 77 13 47
2017 Indeterminate (permanent) 13 27 16 19 25 0 0 40 44 7749
2017 Term 31 38 16 8 6 0 0 70 15 660
2017 Casual 36 41 15 6 3 0 0 76 8 230
2017 Student 40 42 14 3 0 0 1 83 3 69
2014 Indeterminate (permanent) 12 29 19 20 20 0 0 42 40 9989
2014 Term 30 35 15 14 6 0 0 65 20 669
2014 Casual 36 39 9 10 5 0 0 76 15 175
2014 Student 58 36 4 0 0 0 2 96 0 35

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 22 40 16 14 8 0 0 63 22 7504
2020 Term 40 40 10 8 3 0 0 80 10 822
2020 Casual 41 42 10 6 2 0 0 82 8 191
2020 Student 38 45 11 5 0 0 2 84 5 56
2019 Indeterminate (permanent) 20 41 16 15 8 0 0 61 23 7397
2019 Term 31 46 12 8 3 0 0 78 10 706
2019 Casual 42 40 9 8 0 0 0 82 9 252
2018 Indeterminate (permanent) 19 40 17 14 10 0 0 59 24 6370
2018 Term 32 43 13 8 3 0 0 76 11 646
2018 Casual 37 42 11 7 2 0 1 80 8 162
2018 Student 30 48 13 4 4 0 0 78 9 46
2017 Indeterminate (permanent) 19 40 16 14 10 0 0 59 24 7750
2017 Term 34 47 10 6 3 0 0 81 9 659
2017 Casual 41 43 6 8 1 0 0 84 9 230
2017 Student 31 47 15 2 4 0 0 78 7 69

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 29 15 11 11 0 0 62 23 7534
2020 Term 50 29 11 6 4 0 0 80 10 823
2020 Casual 51 26 12 7 2 1 0 78 10 190
2020 Student 43 39 7 5 4 0 2 84 9 56
2019 Indeterminate (permanent) 30 31 16 11 11 0 0 61 22 7443
2019 Term 46 32 12 6 3 1 1 79 9 706
2019 Casual 49 31 8 5 5 1 1 82 10 250
2019 Student 46 37 10 4 4 0 0 83 7 139
2018 Indeterminate (permanent) 24 34 16 12 14 0 0 58 26 6359
2018 Term 46 31 12 8 4 0 0 77 11 637
2018 Casual 41 31 13 12 1 0 3 73 13 163
2018 Student 43 26 11 17 4 0 0 68 21 47
2017 Indeterminate (permanent) 24 34 15 13 13 0 0 59 26 7757
2017 Term 42 36 12 6 4 1 0 78 10 660
2017 Casual 42 28 16 6 5 0 3 72 11 229
2017 Student 43 31 7 17 1 0 1 75 18 69
2014 Indeterminate (permanent) 25 35 17 13 10 1 0 61 23 9994
2014 Term 46 33 9 7 4 0 0 80 11 671
2014 Casual 39 35 13 4 7 0 1 75 11 174
2014 Student 67 17 9 2 0 4 0 89 2 36

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 38 14 18 11 0 0 56 30 7513
2020 Term 31 39 13 12 5 0 0 70 17 827
2020 Casual 33 39 14 11 4 0 0 72 14 190
2020 Student 36 41 7 11 2 0 4 80 13 56
2019 Indeterminate (permanent) 16 40 12 20 11 0 0 57 31 7439
2019 Term 21 45 11 14 8 1 0 66 22 707
2019 Casual 33 39 10 15 2 0 0 72 18 252
2019 Student 34 37 14 9 4 0 1 72 14 140
2018 Indeterminate (permanent) 13 46 11 19 11 0 0 59 30 6384
2018 Term 22 48 10 16 4 0 0 70 20 646
2018 Casual 26 39 9 17 7 0 1 66 25 163
2018 Student 30 43 19 9 0 0 0 72 9 47
2017 Indeterminate (permanent) 14 38 13 20 16 0 0 51 36 7754
2017 Term 22 41 13 16 8 0 0 63 24 661
2017 Casual 26 37 12 16 8 0 1 64 24 229
2017 Student 35 42 7 11 3 0 2 79 14 69
2014 Indeterminate (permanent) 14 38 14 21 14 0 0 52 35 9987
2014 Term 19 40 12 19 10 0 0 59 29 671
2014 Casual 28 37 18 11 6 0 1 65 17 175
2014 Student 58 24 11 3 0 0 3 85 4 35

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 26 17 8 9 1 1 65 17 7526
2020 Term 56 23 10 5 4 1 0 81 9 824
2020 Casual 55 21 10 5 3 3 5 82 8 189
2020 Student 55 29 5 4 2 4 2 89 6 56

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 14 27 21 17 20 1 0 41 38 7532
2020 Term 38 29 17 7 5 5 0 70 13 825
2020 Casual 41 26 15 6 3 8 1 74 10 191
2020 Student 44 25 11 4 2 13 2 81 6 55
2019 Indeterminate (permanent) 13 26 19 17 23 1 0 39 41 7436
2019 Term 31 29 18 11 7 5 1 63 18 708
2019 Casual 40 26 16 6 2 10 1 73 9 252
2019 Student 49 33 8 4 1 5 0 86 5 138
2018 Indeterminate (permanent) 9 24 19 21 25 1 0 34 47 6353
2018 Term 27 32 19 13 7 2 0 60 21 645
2018 Casual 35 25 17 10 7 5 1 65 17 163
2018 Student 40 35 13 0 8 2 2 78 9 48
2017 Indeterminate (permanent) 12 26 19 20 22 2 0 38 43 7745
2017 Term 28 34 17 10 6 6 0 65 17 658
2017 Casual 32 25 16 7 3 10 7 69 13 229
2017 Student 42 30 7 3 1 11 5 87 5 69
2014 Indeterminate (permanent) 11 26 21 20 19 2 0 38 40 9993
2014 Term 21 29 18 15 10 5 1 54 26 672
2014 Casual 26 28 19 11 4 8 4 61 17 174
2014 Student 43 14 24 9 0 8 2 63 10 34

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 16 28 17 15 20 1 2 46 37 7544
2020 Term 30 29 15 9 10 5 3 64 20 826
2020 Casual 34 24 12 7 7 9 8 69 16 191
2020 Student 34 30 13 7 4 5 7 73 12 56
2019 Indeterminate (permanent) 15 28 17 14 23 1 1 44 38 7443
2019 Term 26 31 17 12 10 4 1 59 23 711
2019 Casual 34 21 12 9 7 9 10 67 19 253
2019 Student 43 24 13 6 2 4 7 76 9 139
2018 Indeterminate (permanent) 13 28 17 16 24 1 1 41 41 6354
2018 Term 25 28 20 13 11 3 1 55 25 646
2018 Casual 26 24 11 14 11 6 8 57 30 164
2018 Student 34 38 6 4 9 2 6 79 14 47
2017 Indeterminate (permanent) 14 27 17 17 23 2 2 42 41 7744
2017 Term 22 31 18 13 10 5 2 56 25 657
2017 Casual 27 22 13 11 10 8 9 59 25 230
2017 Student 38 21 5 13 6 3 14 71 22 69
2014 Indeterminate (permanent) 13 29 17 16 21 2 1 43 39 9989
2014 Term 18 27 17 15 15 5 3 49 33 671
2014 Casual 13 26 15 12 11 10 13 51 29 174
2014 Student 34 22 19 5 5 2 13 66 12 34

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 23 18 8 6 1 4 66 15 7547
2020 Term 60 21 10 3 2 1 4 84 5 827
2020 Casual 62 15 8 3 1 1 10 87 4 192
2020 Student 70 13 11 2 0 2 4 87 2 56
2019 Indeterminate (permanent) 38 25 18 8 6 1 3 67 14 7435
2019 Term 55 23 11 4 2 1 4 83 5 708
2019 Casual 60 15 6 2 0 3 14 90 3 252
2019 Student 62 17 7 1 1 0 11 89 3 140

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 23 19 11 9 1 4 59 21 7536
2020 Term 47 21 15 7 4 2 3 72 12 825
2020 Casual 49 21 10 4 2 3 11 81 7 191
2020 Student 48 30 13 2 2 2 4 83 4 56
2019 Indeterminate (permanent) 31 24 19 11 10 2 3 58 22 7431
2019 Term 44 24 19 5 2 3 3 72 8 708
2019 Casual 49 19 9 2 3 5 14 83 6 252
2019 Student 46 21 15 4 1 1 11 77 6 140

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 60 13 9 5 7 3 4 77 13 7515
2020 Term 77 11 5 2 2 2 3 91 4 824
2020 Casual 78 6 4 0 1 2 9 95 1 189
2020 Student 84 4 4 4 0 0 5 92 4 56
2019 Indeterminate (permanent) 57 13 10 5 8 4 4 76 14 7404
2019 Term 74 10 4 2 3 3 3 90 6 704
2019 Casual 75 5 3 0 0 4 13 97 0 251
2019 Student 80 4 2 0 1 2 10 96 2 137

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 60 13 8 4 5 2 7 81 10 7512
2020 Term 73 12 4 2 2 2 4 92 4 826
2020 Casual 66 9 6 1 0 5 12 90 2 189
2020 Student 86 7 0 0 0 0 7 100 0 56
2019 Indeterminate (permanent) 62 11 7 3 6 3 8 82 10 7408
2019 Term 73 9 6 2 1 2 6 90 4 705
2019 Casual 74 3 1 2 0 4 16 96 2 251
2019 Student 72 7 4 2 0 1 14 93 3 138

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 33 15 16 17 0 0 52 33 7518
2020 Term 36 37 13 8 5 0 0 74 13 823
2020 Casual 43 32 14 7 3 1 0 75 10 192
2020 Student 48 32 9 2 7 0 2 82 9 56
2019 Indeterminate (permanent) 17 32 15 17 18 0 0 50 35 7406
2019 Term 27 39 16 11 5 1 1 67 16 702
2019 Casual 32 40 14 7 5 2 0 74 12 250
2019 Student 37 38 14 5 3 1 3 78 8 139
2018 Indeterminate (permanent) 14 33 14 18 20 0 0 47 38 6361
2018 Term 30 37 16 11 6 0 0 67 17 641
2018 Casual 32 36 19 6 6 1 1 69 12 164
2018 Student 31 31 15 17 6 0 0 63 23 48
2017 Indeterminate (permanent) 16 33 14 18 18 0 0 49 37 7726
2017 Term 29 42 14 11 4 0 0 71 16 658
2017 Casual 28 41 15 10 2 1 2 71 13 228
2017 Student 31 41 16 9 1 0 0 73 11 69
2014 Indeterminate (permanent) 12 34 15 21 18 0 0 46 39 9988
2014 Term 22 37 17 13 10 1 0 60 23 671
2014 Casual 26 38 17 12 5 0 1 65 18 175
2014 Student 15 50 22 11 0 0 2 66 11 34

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 30 18 14 17 0 0 51 31 7530
2020 Term 43 32 15 6 4 0 0 76 9 823
2020 Casual 46 31 15 3 5 0 0 76 8 192
2020 Student 50 29 16 4 2 0 0 79 5 56
2019 Indeterminate (permanent) 20 29 18 14 18 0 0 49 33 7419
2019 Term 36 34 17 9 3 1 0 71 12 707
2019 Casual 42 34 14 6 1 1 1 78 8 251
2019 Student 47 32 12 5 2 1 1 80 7 140
2018 Indeterminate (permanent) 17 29 17 16 20 0 0 47 36 6332
2018 Term 35 35 16 9 5 0 0 70 14 638
2018 Casual 40 33 15 6 4 0 1 74 11 163
2018 Student 31 40 23 2 4 0 0 71 6 48
2017 Indeterminate (permanent) 18 29 17 17 19 0 0 48 36 7725
2017 Term 32 41 14 8 5 0 0 73 12 656
2017 Casual 34 40 14 6 3 1 2 77 9 229
2017 Student 41 30 7 18 3 0 1 72 21 69
2014 Indeterminate (permanent) 17 32 18 17 16 0 0 48 33 9991
2014 Term 31 38 17 8 5 0 0 70 13 671
2014 Casual 37 36 15 9 3 0 1 73 12 175
2014 Student 40 18 38 4 0 0 0 58 4 34

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 32 19 16 13 0 0 51 30 7445
2020 Term 41 36 14 6 3 0 0 77 9 812
2020 Casual 51 29 10 5 5 1 0 81 9 192
2020 Student 48 36 11 2 0 2 2 87 2 56
2019 Indeterminate (permanent) 17 33 20 17 13 0 0 50 30 7336
2019 Term 32 44 14 6 3 0 0 77 9 702
2019 Casual 48 32 12 4 3 1 0 81 7 250
2019 Student 46 41 8 3 1 1 1 88 4 138
2018 Indeterminate (permanent) 15 29 19 18 19 0 0 44 37 6340
2018 Term 33 39 15 10 4 0 0 71 13 642
2018 Casual 37 39 11 10 2 0 0 76 13 163
2018 Student 33 40 10 10 4 2 0 74 15 48
2017 Indeterminate (permanent) 16 30 19 18 17 0 0 46 35 7723
2017 Term 34 40 13 9 4 0 0 74 13 657
2017 Casual 34 43 11 7 3 1 1 78 10 229
2017 Student 43 37 11 9 0 1 0 80 9 69
2014 Indeterminate (permanent) 16 32 21 18 13 0 0 48 31 9988
2014 Term 30 41 15 10 3 0 0 71 13 671
2014 Casual 38 41 12 6 3 1 0 79 9 175
2014 Student 64 25 10 2 0 0 0 89 2 34

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 14 33 20 17 14 2 0 48 32 7536
2020 Term 31 39 17 7 4 2 0 72 11 824
2020 Casual 35 37 14 6 4 4 1 75 10 192
2020 Student 29 46 11 7 0 4 4 81 8 56
2019 Indeterminate (permanent) 12 31 22 17 16 2 0 44 33 7453
2019 Term 21 43 20 8 3 4 1 68 12 710
2019 Casual 31 39 16 7 2 4 2 74 10 253
2019 Student 29 38 14 7 2 8 1 75 10 139
2018 Indeterminate (permanent) 10 28 24 16 20 2 0 39 37 6354
2018 Term 26 34 23 10 5 3 0 62 15 647
2018 Casual 28 41 17 5 5 3 0 72 10 164
2018 Student 32 30 21 4 6 2 4 66 11 47
2017 Indeterminate (permanent) 11 28 23 17 19 3 0 40 36 7746
2017 Term 25 37 18 11 4 4 0 65 16 660
2017 Casual 26 39 16 3 4 9 2 74 8 230
2017 Student 28 23 18 17 0 11 3 59 20 69

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 27 30 15 14 13 0 0 57 28 7533
2020 Term 48 30 11 6 4 0 1 78 10 826
2020 Casual 55 22 13 3 4 0 3 80 7 192
2020 Student 66 21 11 2 0 0 0 88 2 56
2019 Indeterminate (permanent) 25 32 15 13 14 0 0 58 27 7443
2019 Term 45 32 12 5 4 0 1 78 10 709
2019 Casual 59 25 10 3 2 1 0 84 5 253
2019 Student 60 29 7 1 1 0 1 90 3 139
2018 Indeterminate (permanent) 23 33 16 15 14 0 0 56 28 6362
2018 Term 47 34 11 5 3 0 0 81 8 646
2018 Casual 57 26 11 1 3 1 1 85 4 163
2018 Student 54 24 11 7 2 2 0 80 9 46
2017 Indeterminate (permanent) 22 32 14 15 16 0 0 55 31 7740
2017 Term 43 33 12 6 4 1 1 78 10 660
2017 Casual 49 34 8 3 3 1 2 86 6 230
2017 Student 49 38 8 0 0 0 4 91 0 69
2014 Indeterminate (permanent) 22 33 17 15 13 0 0 55 28 9982
2014 Term 40 35 13 7 4 0 1 75 12 670
2014 Casual 48 33 10 2 3 1 2 84 5 175
2014 Student 60 18 17 0 0 0 5 83 0 35

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 34 20 8 5 0 1 67 13 7474
2020 Term 45 34 13 5 2 0 0 79 7 826
2020 Casual 54 31 10 2 0 0 1 87 3 191
2020 Student 58 36 5 0 0 0 0 95 0 55
2019 Indeterminate (permanent) 29 32 23 9 6 0 1 61 16 7385
2019 Term 39 36 17 4 3 0 0 76 7 705
2019 Casual 61 29 6 1 1 0 1 92 3 249
2019 Student 68 23 9 0 1 0 0 91 1 140
2018 Indeterminate (permanent) 28 33 21 10 6 0 2 63 16 6376
2018 Term 39 33 20 5 3 0 0 72 9 649
2018 Casual 49 37 8 4 1 1 1 88 4 164
2018 Student 67 23 8 0 2 0 0 90 2 48
2017 Indeterminate (permanent) 30 36 19 8 4 0 2 68 13 7756
2017 Term 42 36 16 4 2 0 0 79 6 660
2017 Casual 55 32 8 3 1 0 1 88 4 230
2017 Student 55 36 4 3 0 0 1 93 3 69
2014 Indeterminate (permanent) 27 36 22 9 5 0 1 64 13 9987
2014 Term 36 38 17 6 2 0 0 74 9 671
2014 Casual 52 31 9 3 2 1 2 86 5 175
2014 Student 63 31 4 0 0 2 0 95 0 34

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 33 67 7543
2020 Term 33 67 830
2020 Casual 28 72 191
2020 Student 43 57 56

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 17 14 6 10 4 18 62 20 7544
2020 Term 43 19 12 4 5 5 14 75 10 831
2020 Casual 41 11 14 1 3 8 22 74 6 192
2020 Student 63 7 4 0 2 9 16 93 2 56

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Indeterminate (permanent) 18 47 34 7554
2020 Term 17 48 35 829
2020 Casual 22 42 36 191
2020 Student 34 25 41 56
2019 Indeterminate (permanent) 18 46 36 7458
2019 Term 17 52 32 711
2019 Casual 29 35 37 253
2019 Student 40 24 36 140
2018 Indeterminate (permanent) 19 46 35 6388
2018 Term 14 51 35 647
2018 Casual 22 37 41 164
2018 Student 40 15 46 48
2017 Indeterminate (permanent) 19 48 33 7754
2017 Term 13 54 33 660
2017 Casual 27 42 31 229
2017 Student 39 26 35 69
2014 Indeterminate (permanent) 18 50 32 9994
2014 Term 16 49 35 672
2014 Casual 31 34 35 174
2014 Student 61 22 17 36

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Indeterminate (permanent) 24 32 27 7 1 8 1452
2020 Term 5 27 25 4 32 6 147
2020 Casual 9 14 9 14 52 3 42
2020 Student 0 5 11 0 84 0 19
2019 Indeterminate (permanent) 23 33 25 10 1 8 1466
2019 Term 4 36 20 5 28 8 124
2019 Casual 5 14 4 4 70 2 74
2019 Student 0 5 9 2 82 2 56
2018 Indeterminate (permanent) 24 32 24 11 1 8 1336
2018 Term 2 33 25 6 29 5 99
2018 Casual 5 11 0 4 76 4 38
2018 Student 0 11 5 16 63 5 19
2017 Indeterminate (permanent) 25 32 24 13 0 7 1536
2017 Term 4 30 15 9 30 12 88
2017 Casual 9 6 7 6 71 1 67
2017 Student 0 9 18 0 73 0 24
2014 Indeterminate (permanent) 24 31 23 13 9999 8 1949
2014 Term 6 32 23 12 9999 27 114
2014 Casual 16 7 9 14 9999 54 58
2014 Student 7 0 6 20 9999 67 21
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 38 14 8 8 0 0 70 16 7498
2020 Term 52 36 7 3 1 0 0 89 4 822
2020 Casual 60 27 6 4 1 1 0 89 5 191
2020 Student 44 36 9 4 5 2 0 81 9 55
2019 Indeterminate (permanent) 29 37 16 10 8 0 0 66 18 7413
2019 Term 45 40 10 4 2 1 0 85 6 707
2019 Casual 55 34 7 2 1 0 0 90 3 249
2019 Student 46 38 10 1 4 1 0 85 5 139
2018 Indeterminate (permanent) 28 41 15 9 8 0 0 69 16 6366
2018 Term 42 43 11 2 1 0 0 85 3 643
2018 Casual 56 30 9 4 1 0 0 86 5 164
2018 Student 48 35 6 10 0 0 0 83 10 48
2017 Indeterminate (permanent) 26 38 16 9 10 1 0 65 19 7739
2017 Term 45 40 8 4 2 0 0 85 7 660
2017 Casual 44 40 9 4 1 2 0 86 4 229
2017 Student 46 40 7 5 1 0 0 86 7 69
2014 Indeterminate (permanent) 25 40 17 9 7 1 0 66 17 9990
2014 Term 40 39 11 7 2 1 0 79 9 670
2014 Casual 46 38 10 2 3 0 0 84 5 175
2014 Student 57 33 10 0 0 0 0 90 0 34

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 36 21 14 10 1 0 55 24 7544
2020 Term 38 41 13 4 3 2 0 80 7 828
2020 Casual 45 35 11 4 3 1 0 81 8 192
2020 Student 38 46 9 2 0 5 0 89 2 56
2019 Indeterminate (permanent) 17 36 22 13 11 1 0 54 24 7441
2019 Term 34 40 15 6 2 2 0 76 9 707
2019 Casual 39 41 13 4 0 2 0 82 4 252
2019 Student 48 40 8 4 0 1 0 88 4 139
2018 Indeterminate (permanent) 14 37 21 16 12 1 0 51 28 6355
2018 Term 28 45 17 6 3 1 0 74 9 641
2018 Casual 38 37 15 6 0 3 0 78 6 164
2018 Student 33 56 4 2 2 0 2 91 4 48
2017 Indeterminate (permanent) 15 36 21 14 13 1 0 51 27 7740
2017 Term 30 45 15 7 2 1 0 76 9 659
2017 Casual 35 38 14 6 2 5 0 77 8 230
2017 Student 26 50 8 9 0 5 1 82 10 68
2014 Indeterminate (permanent) 16 37 22 14 10 1 0 53 25 9996
2014 Term 28 38 19 8 4 2 0 68 13 671
2014 Casual 31 39 15 8 3 3 1 73 11 174
2014 Student 48 35 9 4 0 3 0 87 4 35

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 32 31 13 4 1 1 18 51 7541
2020 Term 11 24 31 20 11 1 1 32 36 826
2020 Casual 7 15 34 24 15 3 2 41 23 191
2020 Student 2 16 21 36 21 2 2 59 19 56
2019 Indeterminate (permanent) 18 31 34 12 4 1 1 16 49 7453
2019 Term 10 24 32 22 10 1 1 32 35 709
2019 Casual 2 16 31 24 22 2 3 48 19 251
2019 Student 6 14 24 31 22 1 2 55 21 140
2018 Indeterminate (permanent) 17 33 34 11 4 0 1 15 51 6365
2018 Term 7 25 35 24 8 1 1 32 32 647
2018 Casual 5 16 27 34 13 4 2 50 22 164
2018 Student 0 10 40 29 19 0 2 49 11 48
2017 Indeterminate (permanent) 18 31 33 11 5 1 2 16 50 7723
2017 Term 7 22 37 18 11 1 4 31 30 654
2017 Casual 5 16 29 28 14 2 6 46 23 228
2017 Student 3 10 26 34 21 1 5 59 13 69
2014 Indeterminate (permanent) 14 34 35 11 4 1 1 16 49 9971
2014 Term 9 26 35 18 9 1 2 28 36 670
2014 Casual 4 21 34 23 14 1 2 39 26 175
2014 Student 2 11 25 41 16 4 2 60 14 35

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 25 29 18 8 1 1 26 44 7510
2020 Term 10 16 26 24 20 3 2 46 27 827
2020 Casual 4 8 21 21 35 9 2 62 14 190
2020 Student 2 9 13 27 41 5 4 75 12 56
2019 Indeterminate (permanent) 22 28 28 14 6 1 1 20 51 7432
2019 Term 10 21 28 21 15 3 2 38 32 707
2019 Casual 7 13 18 25 30 3 4 59 22 252
2019 Student 4 16 14 19 40 3 4 63 22 140
2018 Indeterminate (permanent) 23 30 27 13 5 1 1 18 54 6344
2018 Term 9 24 26 21 15 3 2 37 35 645
2018 Casual 4 19 18 30 18 8 2 55 26 164
2018 Student 2 25 29 17 25 0 2 43 28 48
2017 Indeterminate (permanent) 21 28 29 13 6 1 2 20 51 7713
2017 Term 9 22 28 17 16 3 5 36 34 655
2017 Casual 9 14 21 24 19 6 7 50 26 226
2017 Student 1 13 22 27 25 5 7 59 16 69
2014 Indeterminate (permanent) 18 29 31 14 6 2 1 20 48 9975
2014 Term 19 24 25 15 12 3 2 29 45 669
2014 Casual 13 14 24 27 16 4 2 46 29 175
2014 Student 2 20 14 27 21 14 2 57 26 34

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 27 29 16 5 2 2 22 48 7518
2020 Term 7 20 30 23 16 2 2 40 29 823
2020 Casual 7 19 22 20 22 7 3 47 29 190
2020 Student 5 7 20 29 30 5 4 65 14 56
2019 Indeterminate (permanent) 21 28 28 14 5 2 2 20 51 7433
2019 Term 10 19 31 20 13 3 3 35 31 704
2019 Casual 4 14 30 19 21 7 5 46 20 249
2019 Student 8 17 17 22 22 9 6 51 29 139
2018 Indeterminate (permanent) 23 29 29 11 5 2 2 17 54 6340
2018 Term 13 22 29 20 11 3 2 33 38 645
2018 Casual 7 19 28 22 14 7 4 39 29 164
2018 Student 13 17 27 17 23 2 2 41 30 48
2017 Indeterminate (permanent) 22 27 28 13 5 2 3 19 52 7723
2017 Term 11 22 27 22 11 4 4 35 35 653
2017 Casual 7 18 24 22 16 4 10 44 29 227
2017 Student 14 12 24 11 23 7 9 41 31 69
2014 Indeterminate (permanent) 22 30 28 12 5 2 2 17 54 9971
2014 Term 14 23 30 16 11 2 2 29 39 670
2014 Casual 11 16 31 23 13 2 6 39 28 173
2014 Student 7 13 12 18 25 15 11 57 27 35

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 8 14 35 28 11 1 3 41 23 7496
2020 Term 3 7 24 36 27 2 2 65 11 822
2020 Casual 1 4 19 29 39 4 3 73 6 190
2020 Student 0 2 9 33 49 5 2 88 2 55
2019 Indeterminate (permanent) 9 17 36 24 9 1 3 35 27 7416
2019 Term 5 10 27 35 21 2 1 57 15 705
2019 Casual 2 3 22 24 41 4 5 72 5 250
2019 Student 1 6 16 29 43 1 4 76 8 140
2018 Indeterminate (permanent) 10 17 36 24 8 1 4 33 29 6320
2018 Term 4 9 27 37 19 1 2 58 14 643
2018 Casual 1 5 28 32 26 5 3 63 7 162
2018 Student 4 2 19 29 46 0 0 75 6 48
2017 Indeterminate (permanent) 10 17 34 23 9 1 5 34 29 7696
2017 Term 4 12 26 33 20 1 4 56 17 648
2017 Casual 2 6 17 32 30 3 11 71 10 228
2017 Student 10 1 13 28 37 1 8 72 13 69
2014 Indeterminate (permanent) 10 19 35 24 8 1 3 33 30 9927
2014 Term 6 13 31 28 18 1 2 48 20 669
2014 Casual 3 10 23 35 23 1 6 62 13 174
2014 Student 4 2 9 50 29 4 2 84 6 34

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 20 25 29 17 7 1 2 24 46 7517
2020 Term 9 16 23 26 22 1 2 49 27 825
2020 Casual 8 9 22 22 33 4 2 59 17 188
2020 Student 0 2 7 35 44 9 4 90 2 55
2019 Indeterminate (permanent) 24 27 27 14 6 1 1 20 52 7437
2019 Term 11 21 26 21 17 2 2 40 33 706
2019 Casual 5 9 19 25 33 3 6 64 15 250
2019 Student 5 8 12 22 45 4 4 73 14 139
2018 Indeterminate (permanent) 29 27 25 10 5 1 2 15 58 6343
2018 Term 13 21 26 21 14 2 2 37 36 644
2018 Casual 8 14 20 32 18 5 3 54 25 163
2018 Student 6 13 27 13 38 4 0 52 20 48
2017 Indeterminate (permanent) 25 26 27 13 6 1 3 19 53 7729
2017 Term 12 18 27 21 17 2 4 40 32 652
2017 Casual 7 11 21 25 22 4 12 55 21 225
2017 Student 3 7 21 25 32 1 11 65 11 68
2014 Indeterminate (permanent) 25 29 27 12 5 1 2 17 55 9969
2014 Term 20 23 25 18 10 1 2 28 45 669
2014 Casual 11 15 29 22 18 2 4 42 27 172
2014 Student 2 6 18 23 36 14 2 70 9 34

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 15 21 27 23 11 1 2 35 37 7515
2020 Term 7 16 20 24 25 5 3 53 25 823
2020 Casual 7 10 16 22 31 13 2 62 19 188
2020 Student 0 5 9 24 44 15 4 82 7 55
2019 Indeterminate (permanent) 20 23 28 18 8 2 2 27 45 7421
2019 Term 15 22 22 19 15 3 3 37 40 706
2019 Casual 10 10 20 18 28 10 4 53 23 250
2019 Student 10 11 10 19 36 10 4 64 24 140
2018 Indeterminate (permanent) 19 25 26 19 7 1 2 27 45 6332
2018 Term 14 22 21 21 15 4 2 38 39 643
2018 Casual 10 21 18 19 18 12 3 43 36 163
2018 Student 15 13 28 6 30 9 0 40 30 47
2017 Indeterminate (permanent) 16 21 27 20 9 2 5 31 40 7724
2017 Term 13 21 21 21 16 4 5 40 37 653
2017 Casual 6 13 21 23 17 9 12 50 24 226
2017 Student 4 10 21 19 25 9 12 55 18 69
2014 Indeterminate (permanent) 14 21 29 22 10 2 3 33 36 9968
2014 Term 16 23 22 19 14 2 3 35 42 669
2014 Casual 16 12 20 22 22 6 3 48 30 175
2014 Student 14 11 28 14 25 6 2 42 27 35

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 25 31 15 6 2 2 22 45 7520
2020 Term 6 17 27 26 20 4 2 48 24 825
2020 Casual 8 9 19 25 28 8 3 60 19 189
2020 Student 2 16 18 21 34 9 0 61 20 56
2019 Indeterminate (permanent) 20 26 31 13 6 2 2 20 48 7436
2019 Term 8 19 29 22 16 3 2 40 30 702
2019 Casual 5 10 20 25 28 8 4 60 17 248
2019 Student 6 11 16 23 33 8 4 63 19 140
2018 Indeterminate (permanent) 23 29 28 12 5 2 2 17 54 6349
2018 Term 10 24 30 17 13 3 2 32 36 645
2018 Casual 5 18 29 21 16 9 2 42 26 164
2018 Student 10 13 27 19 25 4 2 47 24 48
2017 Indeterminate (permanent) 21 26 30 12 5 2 4 19 50 7718
2017 Term 10 19 29 19 14 4 6 36 32 652
2017 Casual 6 14 25 18 20 6 11 46 24 227
2017 Student 4 12 33 16 20 8 5 42 19 69
2014 Indeterminate (permanent) 20 28 30 12 5 2 3 18 50 9950
2014 Term 12 22 30 19 11 3 3 32 36 668
2014 Casual 8 12 35 20 16 3 5 40 21 175
2014 Student 4 6 20 43 21 4 2 69 10 34

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 8 17 34 28 10 1 1 39 26 7536
2020 Term 5 10 27 31 25 1 2 57 15 822
2020 Casual 5 12 15 26 38 2 3 67 18 190
2020 Student 2 4 27 43 18 5 2 65 6 56
2019 Indeterminate (permanent) 11 18 34 26 10 1 2 36 29 7438
2019 Term 5 12 24 33 22 2 2 57 18 709
2019 Casual 4 10 20 28 29 4 5 63 15 250
2019 Student 4 10 21 24 35 2 3 63 15 139

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 9 27 21 23 19 1 0 36 42 7517
2020 Term 28 36 16 12 6 2 0 66 18 822
2020 Casual 37 35 13 7 4 4 0 75 11 188
2020 Student 38 34 13 4 0 13 0 82 4 56
2019 Indeterminate (permanent) 7 24 21 26 22 1 0 31 48 7428
2019 Term 22 32 20 16 6 3 0 56 23 705
2019 Casual 30 35 14 10 4 7 1 70 14 251
2019 Student 37 39 11 7 4 1 0 77 12 138

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 30 13 15 16 0 0 56 31 7525
2020 Term 47 31 9 7 6 0 0 78 13 827
2020 Casual 52 31 8 5 2 2 0 84 7 191
2020 Student 66 20 0 5 5 4 0 89 11 56
2019 Indeterminate (permanent) 26 29 14 15 15 1 0 55 30 7428
2019 Term 43 33 9 9 7 1 0 76 15 707
2019 Casual 59 23 7 5 3 2 1 85 8 249
2019 Student 56 30 6 6 2 0 0 86 8 140
2018 Indeterminate (permanent) 21 29 14 16 18 0 0 51 35 6342
2018 Term 38 35 11 10 5 1 0 74 15 648
2018 Casual 49 27 11 8 3 1 1 77 12 161
2018 Student 50 27 6 13 4 0 0 77 17 48
2017 Indeterminate (permanent) 22 28 14 16 18 1 1 51 34 7753
2017 Term 41 34 11 8 5 1 0 75 13 657
2017 Casual 43 32 7 8 6 2 2 77 15 230
2017 Student 52 24 8 11 1 1 1 78 13 69
2014 Indeterminate (permanent) 25 32 13 16 13 0 0 58 29 9988
2014 Term 42 30 13 9 5 1 0 73 13 671
2014 Casual 46 31 10 8 4 0 0 78 12 175
2014 Student 61 17 13 2 3 4 0 81 5 36

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 37 13 13 9 0 0 65 22 7519
2020 Term 52 31 7 7 3 0 0 83 10 825
2020 Casual 61 24 9 4 0 1 0 86 5 190
2020 Student 73 20 5 2 0 0 0 93 2 55
2019 Indeterminate (permanent) 26 37 14 14 9 0 0 63 23 7425
2019 Term 44 37 8 7 3 0 0 82 10 709
2019 Casual 60 28 5 6 0 0 1 89 6 250
2019 Student 66 27 4 1 1 0 0 94 2 140
2018 Indeterminate (permanent) 21 38 16 14 11 0 0 59 25 6338
2018 Term 42 36 10 9 3 0 0 78 12 646
2018 Casual 52 34 5 5 3 1 0 87 8 163
2018 Student 54 33 8 4 0 0 0 88 4 48
2017 Indeterminate (permanent) 18 38 15 15 13 0 0 57 28 7735
2017 Term 37 41 9 9 2 0 0 79 12 656
2017 Casual 48 30 10 8 3 0 1 79 11 229
2017 Student 64 25 4 5 0 0 1 90 5 69
2014 Indeterminate (permanent) 20 43 16 13 7 0 0 63 21 9980
2014 Term 40 41 8 7 4 0 0 81 11 671
2014 Casual 42 40 8 7 2 0 1 83 9 174
2014 Student 69 17 4 2 2 4 2 92 4 36

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 38 19 9 7 1 0 64 17 7495
2020 Term 46 36 11 4 2 1 0 83 6 822
2020 Casual 54 30 9 4 1 2 1 87 5 189
2020 Student 55 32 5 4 2 0 2 89 5 56
2019 Indeterminate (permanent) 23 39 19 10 7 1 0 63 18 7426
2019 Term 40 38 13 5 2 1 0 80 7 705
2019 Casual 52 33 8 5 0 1 1 87 5 250
2019 Student 54 32 9 2 2 1 0 86 4 139
2018 Indeterminate (permanent) 19 40 21 9 10 1 0 60 19 6348
2018 Term 36 40 14 6 3 1 0 77 9 646
2018 Casual 43 38 12 4 1 2 0 82 5 163
2018 Student 46 23 21 8 2 0 0 69 10 48

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 20 34 19 13 12 1 0 55 25 7513
2020 Term 44 34 12 5 2 2 0 80 8 822
2020 Casual 54 29 10 3 2 3 0 85 4 190
2020 Student 60 29 5 2 0 2 2 92 2 55
2019 Indeterminate (permanent) 19 35 20 12 12 2 0 55 24 7411
2019 Term 41 37 12 5 2 1 1 80 7 706
2019 Casual 53 31 9 5 0 1 1 85 6 253
2019 Student 54 39 6 0 1 1 0 93 1 140
2018 Indeterminate (permanent) 21 38 20 11 10 1 0 59 21 6343
2018 Term 44 36 14 3 2 1 0 81 5 643
2018 Casual 54 32 9 3 2 0 0 86 5 163
2018 Student 63 27 4 2 2 2 0 91 4 48
2017 Indeterminate (permanent) 20 40 18 11 9 2 0 61 21 7746
2017 Term 42 38 13 3 1 2 0 82 5 656
2017 Casual 48 37 5 5 1 3 0 88 6 227
2017 Student 49 42 3 2 0 3 1 95 2 68
2014 Indeterminate (permanent) 25 39 18 10 7 2 0 66 16 9999
2014 Term 40 37 14 5 2 2 0 79 7 671
2014 Casual 52 35 6 3 1 2 1 89 4 174
2014 Student 68 21 4 6 0 0 0 90 6 34

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 34 21 9 8 2 1 60 18 7526
2020 Term 47 29 12 4 2 4 1 80 7 824
2020 Casual 55 19 11 4 3 7 0 80 8 188
2020 Student 45 32 11 0 0 11 2 88 0 56
2019 Indeterminate (permanent) 24 36 21 8 8 2 1 63 16 7424
2019 Term 46 32 14 4 2 3 0 80 6 704
2019 Casual 52 28 11 2 0 4 2 86 2 248
2019 Student 55 24 11 3 1 4 1 84 5 139
2018 Indeterminate (permanent) 24 38 21 7 8 2 0 64 15 6360
2018 Term 45 32 17 4 1 1 0 78 5 644
2018 Casual 51 30 10 4 1 5 0 85 5 163
2018 Student 52 33 8 0 0 4 2 91 0 48
2017 Indeterminate (permanent) 23 35 22 8 9 2 1 60 18 7741
2017 Term 38 37 15 4 2 3 1 77 7 657
2017 Casual 45 31 9 3 2 7 3 84 6 230
2017 Student 48 32 9 1 0 7 3 88 1 69
2014 Indeterminate (permanent) 29 38 18 6 5 3 1 70 12 9987
2014 Term 42 34 14 5 1 3 1 78 7 672
2014 Casual 52 29 10 3 1 3 2 85 4 174
2014 Student 61 20 9 4 0 7 0 87 4 34

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 35 14 11 11 0 0 64 22 7521
2020 Term 60 27 6 5 2 1 0 87 7 824
2020 Casual 75 19 2 3 1 1 0 94 3 190
2020 Student 71 24 2 0 2 2 0 96 2 55
2019 Indeterminate (permanent) 25 35 16 11 12 0 0 61 23 7436
2019 Term 54 32 8 4 2 1 0 86 6 709
2019 Casual 69 24 4 2 1 0 0 93 3 253
2019 Student 71 25 4 1 0 0 0 96 1 140
2018 Indeterminate (permanent) 22 38 16 11 13 0 0 60 24 6341
2018 Term 50 36 9 4 1 0 0 86 5 643
2018 Casual 65 27 6 1 1 0 0 92 2 162
2018 Student 63 29 2 4 2 0 0 92 6 48
2017 Indeterminate (permanent) 22 39 15 12 12 0 0 61 24 7744
2017 Term 47 38 7 4 3 0 0 85 7 657
2017 Casual 54 34 6 4 2 0 0 88 6 228
2017 Student 68 26 3 0 0 1 1 97 0 69
2014 Indeterminate (permanent) 26 40 15 11 8 0 0 66 19 9988
2014 Term 47 33 11 6 2 0 0 80 8 672
2014 Casual 59 29 7 3 2 0 1 88 5 174
2014 Student 75 16 4 0 0 4 0 96 0 34

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 29 15 8 10 3 2 66 18 7534
2020 Term 48 26 11 5 3 4 3 80 9 825
2020 Casual 57 22 8 3 3 5 2 84 7 191
2020 Student 56 13 7 4 4 11 5 83 9 55

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 34 23 8 7 3 1 61 16 7535
2020 Term 43 29 15 4 2 5 1 77 7 826
2020 Casual 47 23 10 4 2 14 1 82 7 190
2020 Student 38 27 14 2 0 18 2 80 2 56

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 32 14 10 11 2 1 64 21 7509
2020 Term 50 33 8 4 3 2 0 84 7 826
2020 Casual 60 22 10 4 0 2 1 86 4 190
2020 Student 50 36 4 2 0 5 4 94 2 56

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 2 4 16 21 51 5 1 6 76 266

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 13 28 21 17 17 2 1 43 36 7544
2020 Term 31 32 14 8 7 5 2 67 17 829
2020 Casual 39 26 13 5 4 9 4 74 11 191
2020 Student 41 23 7 4 5 9 11 80 11 56
2019 Indeterminate (permanent) 15 28 19 17 18 2 1 44 36 7433
2019 Term 25 33 20 9 6 4 3 63 16 707
2019 Casual 40 29 11 3 3 8 5 80 8 251
2019 Student 40 29 14 6 2 4 4 76 9 140
2018 Indeterminate (permanent) 10 28 19 18 22 2 1 39 41 6354
2018 Term 23 37 19 11 5 4 0 64 17 649
2018 Casual 33 30 13 5 4 6 9 74 11 163
2018 Student 17 37 20 11 2 7 7 63 15 46
2017 Indeterminate (permanent) 13 28 19 18 20 2 1 42 39 7751
2017 Term 26 30 20 10 7 5 2 61 18 659
2017 Casual 33 31 12 5 4 6 9 75 11 230
2017 Student 33 43 11 1 1 5 5 85 3 69
2014 Indeterminate (permanent) 17 32 19 16 13 2 1 50 30 9997
2014 Term 31 32 14 9 6 4 3 68 17 671
2014 Casual 32 33 14 6 5 5 5 72 12 175
2014 Student 40 21 18 12 2 4 3 66 15 36

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 23 34 16 13 13 1 0 58 26 7543
2020 Term 41 36 9 6 5 2 1 80 11 826
2020 Casual 47 30 9 4 5 4 1 81 10 189
2020 Student 38 30 11 4 2 13 4 81 6 56
2019 Indeterminate (permanent) 21 35 17 13 13 1 0 57 27 7438
2019 Term 38 34 12 9 3 3 0 74 13 707
2019 Casual 46 28 11 6 5 3 1 77 12 252
2019 Student 41 32 12 7 4 2 2 76 11 139
2018 Indeterminate (permanent) 20 36 16 13 13 1 0 57 27 6359
2018 Term 38 39 12 8 3 1 0 77 11 644
2018 Casual 45 30 8 7 5 3 2 78 13 163
2018 Student 33 31 15 8 6 2 4 69 16 48
2017 Indeterminate (permanent) 23 37 15 12 11 2 0 61 24 7730
2017 Term 39 39 11 5 3 2 0 80 9 657
2017 Casual 39 35 9 7 3 5 2 79 11 230
2017 Student 34 23 11 19 4 5 4 63 25 69
2014 Indeterminate (permanent) 25 39 15 11 8 2 0 66 19 9988
2014 Term 38 38 11 8 3 3 0 78 10 672
2014 Casual 46 27 12 6 3 5 2 78 10 174
2014 Student 48 28 13 3 0 3 4 82 4 35

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 31 21 14 14 1 0 50 28 7524
2020 Term 42 35 15 5 3 1 0 77 8 827
2020 Casual 48 31 8 7 2 3 0 82 9 190
2020 Student 50 30 9 2 2 7 0 87 4 56
2019 Indeterminate (permanent) 16 31 20 15 16 1 0 48 31 7429
2019 Term 38 35 17 6 2 2 0 74 8 706
2019 Casual 44 31 15 5 2 2 1 77 7 252
2019 Student 47 36 8 7 0 2 1 85 7 138
2018 Indeterminate (permanent) 15 33 20 16 16 0 0 48 32 6348
2018 Term 36 38 17 6 2 0 0 74 8 643
2018 Casual 40 38 13 5 1 4 0 80 6 162
2018 Student 52 29 6 6 4 0 2 83 11 48

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 14 24 17 18 23 4 1 39 43 7538
2020 Term 30 26 15 9 10 7 2 62 21 825
2020 Casual 38 24 15 8 4 7 3 70 13 189
2020 Student 38 29 13 4 2 13 4 79 6 56
2019 Indeterminate (permanent) 12 24 17 18 25 3 1 37 44 7434
2019 Term 24 23 22 11 9 9 2 53 23 708
2019 Casual 35 22 14 4 4 15 5 72 10 252
2019 Student 36 21 15 7 4 9 7 68 14 137
2018 Indeterminate (permanent) 11 23 17 19 27 3 1 35 47 6361
2018 Term 21 30 18 12 11 7 0 56 25 648
2018 Casual 31 23 15 10 7 11 4 64 19 164
2018 Student 31 25 15 4 10 6 8 66 17 48
2017 Indeterminate (permanent) 12 25 16 18 25 3 1 38 45 7732
2017 Term 21 28 17 13 9 11 1 55 25 657
2017 Casual 27 22 15 6 9 14 8 63 18 229
2017 Student 24 15 16 15 5 12 12 51 27 69
2014 Indeterminate (permanent) 12 27 17 19 21 4 1 41 41 9992
2014 Term 17 26 19 14 13 8 2 48 31 672
2014 Casual 19 24 17 9 7 16 8 56 22 174
2014 Student 28 19 23 3 3 14 8 61 9 35

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 49 8 16 6 0 0 70 23 7550
2020 Term 39 46 4 10 2 0 0 85 11 831
2020 Casual 48 39 5 4 3 0 0 88 7 192
2020 Student 50 36 5 5 0 2 2 89 6 56

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 37 11 18 10 0 0 61 28 7545
2020 Term 40 36 7 12 4 0 0 76 17 830
2020 Casual 45 39 5 8 3 1 0 84 11 191
2020 Student 45 41 5 7 2 0 0 86 9 56
2019 Indeterminate (permanent) 24 35 11 17 12 0 0 60 30 7444
2019 Term 39 35 10 12 5 0 0 74 17 709
2019 Casual 50 31 9 6 3 0 0 82 9 253
2019 Student 63 28 6 2 1 0 0 91 4 140
2017 Indeterminate (permanent) 22 35 10 18 15 0 0 57 33 7754
2017 Term 33 40 9 11 6 0 0 74 17 660
2017 Casual 49 39 3 8 0 0 1 88 9 230
2017 Student 62 28 9 1 0 0 0 90 1 69
2014 Indeterminate (permanent) 24 34 11 18 13 0 0 58 31 9980
2014 Term 34 37 9 12 8 0 0 71 20 671
2014 Casual 46 33 9 8 3 0 1 80 11 175
2014 Student 62 28 4 3 0 0 2 92 4 35

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 23 37 13 17 10 0 0 61 27 7499
2020 Term 42 37 10 8 3 0 0 79 12 827
2020 Casual 53 29 7 8 2 0 0 82 10 189
2020 Student 53 35 7 4 0 2 0 89 4 55
2019 Indeterminate (permanent) 22 37 13 17 11 0 0 60 28 7407
2019 Term 33 40 11 11 5 0 0 73 15 706
2019 Casual 48 33 9 7 2 0 0 82 9 251
2019 Student 54 32 8 5 1 0 0 86 7 138
2017 Indeterminate (permanent) 21 38 12 17 12 0 0 59 29 7719
2017 Term 37 41 9 9 4 0 0 78 13 659
2017 Casual 39 50 5 4 1 0 0 89 5 229
2017 Student 62 26 8 4 0 0 0 88 4 69
2014 Indeterminate (permanent) 22 40 13 16 8 0 0 62 25 9982
2014 Term 34 42 12 9 3 0 0 76 12 671
2014 Casual 43 42 8 6 1 0 1 85 7 175
2014 Student 70 19 8 2 0 0 2 90 2 35

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 69 22 5 2 2 0 1 92 4 7522
2020 Term 83 13 2 1 0 0 0 97 2 826
2020 Casual 80 13 3 1 3 0 0 93 4 191
2020 Student 91 9 0 0 0 0 0 100 0 56
2017 Indeterminate (permanent) 62 27 5 3 2 0 1 90 5 7727
2017 Term 74 21 3 1 0 0 0 96 1 661
2017 Casual 74 23 3 0 0 0 0 97 0 230
2017 Student 93 4 1 1 0 0 0 97 1 69
2014 Indeterminate (permanent) 62 27 5 3 2 1 1 90 4 9986
2014 Term 73 22 2 2 0 1 1 96 2 671
2014 Casual 72 20 3 1 2 0 2 94 3 175
2014 Student 87 9 2 0 0 0 2 98 0 35

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 15 11 7 11 21 9 58 27 7539
2020 Term 41 13 8 5 7 20 7 74 15 829
2020 Casual 38 9 8 4 12 22 7 66 22 191
2020 Student 54 7 5 7 0 23 4 83 10 56
2019 Indeterminate (permanent) 27 15 11 8 12 21 6 57 28 7454
2019 Term 39 15 8 7 7 20 5 72 18 709
2019 Casual 40 13 10 5 6 20 6 72 14 253
2019 Student 39 17 10 4 9 18 4 72 15 140

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 25 75 7531
2020 Term 15 85 826
2019 Indeterminate (permanent) 28 72 7436
2019 Term 16 84 708
2019 Casual 8 92 251
2019 Student 5 95 140
2018 Indeterminate (permanent) 33 67 6373
2018 Term 16 84 646
2018 Casual 10 90 162
2018 Student 13 88 48

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 57 43 1546
2020 Term 66 34 114
2019 Indeterminate (permanent) 56 44 1786
2019 Term 65 35 114
2019 Casual 62 38 18
2018 Indeterminate (permanent) 57 43 1804
2018 Term 66 34 105

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 62 38 1546
2020 Term 45 55 114
2019 Indeterminate (permanent) 66 34 1786
2019 Term 47 53 114
2019 Casual 40 60 18
2018 Indeterminate (permanent) 66 34 1804
2018 Term 49 51 105

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 1546
2020 Term 6 94 114
2019 Indeterminate (permanent) 12 88 1786
2018 Indeterminate (permanent) 11 89 1804
2018 Term 4 96 105

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 31 69 1546
2020 Term 17 83 114
2019 Indeterminate (permanent) 35 65 1786
2019 Term 19 81 114
2018 Indeterminate (permanent) 34 66 1804
2018 Term 22 78 105

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 1546
2020 Term 13 87 114
2019 Indeterminate (permanent) 11 89 1786
2019 Term 17 83 114
2018 Indeterminate (permanent) 9 91 1804
2018 Term 11 89 105

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 1546
2019 Indeterminate (permanent) 12 88 1786
2019 Casual 0 100 18
2018 Indeterminate (permanent) 11 89 1804
2018 Term 8 92 105

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 3 97 1546
2019 Indeterminate (permanent) 6 94 1786
2019 Casual 0 100 18
2018 Indeterminate (permanent) 5 95 1804
2018 Casual 0 100 16

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 44 56 1546
2020 Term 41 59 114
2019 Indeterminate (permanent) 47 53 1762
2019 Term 33 67 114
2018 Indeterminate (permanent) 45 55 1805
2018 Term 26 74 105

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 41 59 1546
2020 Term 36 64 114
2019 Indeterminate (permanent) 40 60 1762
2019 Term 32 68 114
2018 Indeterminate (permanent) 40 60 1805
2018 Term 36 64 105

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 51 49 1546
2020 Term 48 52 114
2019 Indeterminate (permanent) 51 49 1762
2019 Term 45 55 114
2019 Casual 32 68 17
2018 Indeterminate (permanent) 52 48 1805
2018 Term 47 53 105

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 45 55 1546
2020 Term 46 54 114
2019 Indeterminate (permanent) 45 55 1762
2019 Term 44 56 114
2019 Casual 33 67 17
2018 Indeterminate (permanent) 45 55 1805
2018 Term 35 65 105

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 33 67 1546
2020 Term 28 72 114
2019 Indeterminate (permanent) 34 66 1762
2019 Term 36 64 114
2018 Indeterminate (permanent) 37 63 1805
2018 Term 34 66 105

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 62 38 1546
2020 Term 57 43 114
2019 Indeterminate (permanent) 62 38 1762
2019 Term 72 28 114
2019 Casual 28 72 17
2018 Indeterminate (permanent) 66 34 1805
2018 Term 65 35 105

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 50 50 1546
2020 Term 34 66 114
2019 Indeterminate (permanent) 47 53 1762
2019 Term 40 60 114
2018 Indeterminate (permanent) 48 52 1805
2018 Term 36 64 105

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 1546
2019 Indeterminate (permanent) 8 92 1762
2018 Indeterminate (permanent) 7 93 1805
2018 Casual 0 100 16

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 14 86 1546
2020 Term 6 94 114
2019 Indeterminate (permanent) 16 84 1762
2019 Term 16 84 114
2018 Indeterminate (permanent) 17 83 1805
2018 Term 16 84 105

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 22 78 1546
2020 Term 11 89 114
2019 Indeterminate (permanent) 24 76 1762
2019 Term 13 87 114
2018 Indeterminate (permanent) 23 77 1805

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 61 39 1546
2020 Term 42 58 114
2019 Indeterminate (permanent) 56 44 1762
2019 Term 42 58 114
2019 Casual 38 62 17
2018 Indeterminate (permanent) 56 44 1805
2018 Term 39 61 105

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 35 65 1546
2020 Term 26 74 114
2019 Indeterminate (permanent) 37 63 1762
2019 Term 23 77 114
2018 Indeterminate (permanent) 38 62 1805
2018 Term 21 79 105

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 18 82 1546
2020 Term 17 83 114
2019 Indeterminate (permanent) 20 80 1762
2019 Term 17 83 114
2018 Indeterminate (permanent) 16 84 1805
2018 Term 20 80 105

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 45 55 1546
2020 Term 53 47 114
2019 Indeterminate (permanent) 46 54 1748
2019 Term 51 49 113
2018 Indeterminate (permanent) 44 56 1803
2018 Term 45 55 104

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 28 72 1546
2020 Term 28 72 114
2019 Indeterminate (permanent) 31 69 1748
2019 Term 25 75 113
2018 Indeterminate (permanent) 31 69 1803
2018 Term 28 72 104

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 1546
2020 Term 5 95 114
2019 Indeterminate (permanent) 8 92 1748
2019 Term 5 95 113
2019 Casual 0 100 17
2018 Indeterminate (permanent) 8 92 1803
2018 Casual 0 100 16

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 28 72 1546
2020 Term 21 79 114
2019 Indeterminate (permanent) 31 69 1748
2019 Term 14 86 113
2019 Casual 0 100 17
2018 Indeterminate (permanent) 29 71 1803
2018 Term 17 83 104

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 14 86 1546
2020 Term 17 83 114
2019 Indeterminate (permanent) 14 86 1748
2019 Term 12 88 113
2018 Indeterminate (permanent) 14 86 1803
2018 Term 5 95 104

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 1546
2019 Indeterminate (permanent) 13 87 1748
2019 Term 5 95 113
2019 Casual 0 100 17
2018 Indeterminate (permanent) 10 90 1803
2018 Term 7 93 104

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 18 82 1546
2020 Term 16 84 114
2019 Indeterminate (permanent) 20 80 1748
2019 Term 10 90 113
2018 Indeterminate (permanent) 19 81 1803
2018 Term 16 84 104

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 1546
2020 Term 8 92 114
2019 Indeterminate (permanent) 15 85 1748
2019 Term 10 90 113
2018 Indeterminate (permanent) 14 86 1803
2018 Term 13 87 104

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 30 70 1546
2020 Term 28 72 114
2019 Indeterminate (permanent) 25 75 1748
2019 Term 35 65 113
2019 Casual 47 53 17
2018 Indeterminate (permanent) 26 74 1803
2018 Term 30 70 104

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 1408
2019 Indeterminate (permanent) 12 88 1549
2019 Term 12 88 107
2018 Indeterminate (permanent) 11 89 1635
2018 Term 17 83 99

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 14 86 1408
2019 Indeterminate (permanent) 15 85 1549
2019 Term 27 73 107
2018 Indeterminate (permanent) 13 87 1635
2018 Term 27 73 99

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 1408
2019 Indeterminate (permanent) 9 91 1549
2019 Term 10 90 107
2019 Casual 0 100 17
2018 Indeterminate (permanent) 9 91 1635
2018 Term 15 85 99

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 1408
2019 Indeterminate (permanent) 5 95 1549
2019 Term 8 92 107
2018 Indeterminate (permanent) 6 94 1635
2018 Term 11 89 99

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 1408
2019 Indeterminate (permanent) 7 93 1549
2019 Term 16 84 107
2018 Indeterminate (permanent) 6 94 1635
2018 Term 13 87 99

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 1408
2019 Indeterminate (permanent) 7 93 1549
2019 Term 9 91 107
2018 Indeterminate (permanent) 7 93 1635

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 1408
2019 Indeterminate (permanent) 6 94 1549
2019 Term 12 88 107
2019 Casual 0 100 17
2018 Indeterminate (permanent) 6 94 1635
2018 Term 5 95 99

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 1408
2019 Indeterminate (permanent) 10 90 1549
2019 Term 18 82 107
2018 Indeterminate (permanent) 10 90 1635
2018 Term 13 87 99

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 14 86 1408
2019 Indeterminate (permanent) 14 86 1549
2019 Term 8 92 107
2019 Casual 0 100 17
2018 Indeterminate (permanent) 13 87 1635
2018 Term 6 94 99

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 40 60 1408
2019 Indeterminate (permanent) 37 63 1549
2019 Term 33 67 107
2018 Indeterminate (permanent) 38 62 1635
2018 Term 26 74 99

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 1408
2019 Indeterminate (permanent) 13 87 1549
2019 Term 13 87 107
2019 Casual 0 100 17
2018 Indeterminate (permanent) 12 88 1635
2018 Term 9 91 99

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 55 45 1408
2019 Indeterminate (permanent) 52 48 1549
2019 Term 59 41 107
2019 Casual 37 63 17
2018 Indeterminate (permanent) 52 48 1635
2018 Term 51 49 99

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 3 97 1408
2019 Indeterminate (permanent) 3 97 1549
2019 Term 0 100 107
2019 Casual 0 100 17
2018 Indeterminate (permanent) 3 97 1635
2018 Term 0 100 99

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 66 34 1408
2019 Indeterminate (permanent) 64 36 1549
2019 Term 50 50 107
2019 Casual 48 52 17
2018 Indeterminate (permanent) 64 36 1635
2018 Term 57 43 99

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 1408
2019 Indeterminate (permanent) 5 95 1549
2019 Casual 0 100 17
2018 Indeterminate (permanent) 4 96 1635
2018 Casual 0 100 15

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 15 85 1408
2019 Indeterminate (permanent) 13 87 1549
2019 Term 15 85 107
2018 Indeterminate (permanent) 14 86 1635
2018 Term 12 88 99

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 11 19 21 15 19 12 3 35 40 7541
2020 Term 26 20 15 7 5 19 7 63 16 827
2020 Casual 30 13 17 3 3 25 10 66 9 192
2020 Student 27 14 7 2 0 32 18 82 4 56
2019 Indeterminate (permanent) 10 20 21 15 22 10 3 33 42 7465
2019 Term 22 17 21 7 6 20 8 53 18 710
2019 Casual 27 15 15 6 1 24 13 66 11 251
2019 Student 24 15 9 4 2 27 19 73 11 140
2018 Indeterminate (permanent) 8 20 23 17 25 7 1 30 45 6368
2018 Term 19 22 24 10 7 16 3 51 20 647
2018 Casual 25 22 13 7 4 21 9 66 16 163
2018 Student 29 13 10 6 6 23 13 65 19 48
2017 Indeterminate (permanent) 8 19 22 14 22 11 4 32 43 7758
2017 Term 20 21 21 6 5 19 8 56 15 660
2017 Casual 25 18 15 4 2 22 14 67 10 230
2017 Student 19 11 12 0 0 38 19 71 0 69
2014 Indeterminate (permanent) 10 22 23 14 17 12 3 37 35 9987
2014 Term 16 17 20 7 6 23 10 50 20 672
2014 Casual 17 21 15 5 2 29 11 63 12 174
2014 Student 22 11 15 2 0 40 10 67 3 36

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 28 20 14 16 4 0 47 32 7529
2020 Term 38 27 15 6 4 7 2 72 12 827
2020 Casual 44 23 13 4 4 11 1 76 9 191
2020 Student 41 25 4 2 0 23 5 93 3 56
2019 Indeterminate (permanent) 17 28 20 14 17 3 1 47 32 7445
2019 Term 36 29 17 7 4 7 0 69 12 709
2019 Casual 44 24 12 5 1 11 3 79 7 251
2019 Student 42 28 10 1 1 14 4 85 3 140
2018 Indeterminate (permanent) 14 28 21 15 19 2 0 43 35 6361
2018 Term 32 34 17 8 4 5 0 69 13 645
2018 Casual 42 28 8 6 3 10 2 79 11 163
2018 Student 44 25 10 17 0 4 0 72 17 48
2017 Indeterminate (permanent) 13 27 21 15 20 4 1 42 36 7744
2017 Term 30 34 16 6 3 9 1 72 10 658
2017 Casual 41 25 12 4 2 12 3 79 7 230
2017 Student 40 23 9 0 0 19 8 87 0 69
2014 Indeterminate (permanent) 15 29 22 14 14 5 1 47 30 9975
2014 Term 27 30 19 8 4 11 2 65 13 669
2014 Casual 29 32 17 3 1 16 3 75 4 174
2014 Student 48 14 20 0 0 15 3 76 0 36

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 15 85 7523
2020 Term 7 93 824
2019 Indeterminate (permanent) 15 85 7429
2019 Term 9 91 709
2019 Casual 4 96 253
2019 Student 5 95 140
2018 Indeterminate (permanent) 16 84 6363
2018 Term 4 96 643
2018 Casual 4 96 161

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 45 55 873
2020 Term 51 49 55
2019 Indeterminate (permanent) 46 54 889
2019 Term 51 49 53
2018 Indeterminate (permanent) 44 56 793
2018 Term 49 51 27

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 76 24 873
2020 Term 58 42 55
2019 Indeterminate (permanent) 80 20 889
2019 Term 49 51 53
2018 Indeterminate (permanent) 75 25 793
2018 Term 60 40 27

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 873
2019 Indeterminate (permanent) 7 93 889
2019 Casual 0 100 11
2018 Indeterminate (permanent) 4 96 793
2018 Term 0 100 27

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 22 78 873
2020 Term 9 91 55
2019 Indeterminate (permanent) 24 76 889
2019 Term 14 86 53
2018 Indeterminate (permanent) 24 76 793

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 873
2020 Term 12 88 55
2019 Indeterminate (permanent) 11 89 889
2019 Term 11 89 53
2018 Indeterminate (permanent) 11 89 793

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 873
2019 Indeterminate (permanent) 9 91 889
2019 Term 10 90 53
2018 Indeterminate (permanent) 9 91 793

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 873
2020 Term 8 92 55
2019 Indeterminate (permanent) 9 91 889
2019 Term 14 86 53
2018 Indeterminate (permanent) 8 92 793

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 33 67 873
2020 Term 36 64 55
2019 Indeterminate (permanent) 38 62 870
2019 Term 26 74 51
2018 Indeterminate (permanent) 36 64 794
2018 Term 30 70 27

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 19 81 873
2020 Term 8 92 55
2019 Indeterminate (permanent) 24 76 870
2019 Term 23 77 51
2018 Indeterminate (permanent) 23 77 794
2018 Term 20 80 27

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 23 77 873
2020 Term 13 87 55
2019 Indeterminate (permanent) 24 76 870
2019 Term 17 83 51
2018 Indeterminate (permanent) 23 77 794

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 873
2020 Term 0 100 55
2019 Indeterminate (permanent) 10 90 870
2019 Term 8 92 51
2018 Indeterminate (permanent) 9 91 794
2018 Term 0 100 27

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 20 80 873
2020 Term 26 74 55
2019 Indeterminate (permanent) 22 78 870
2019 Term 39 61 51
2018 Indeterminate (permanent) 18 82 794

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 33 67 873
2020 Term 26 74 55
2019 Indeterminate (permanent) 36 64 870
2019 Term 33 67 51
2018 Indeterminate (permanent) 34 66 794
2018 Term 34 66 27

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 873
2019 Indeterminate (permanent) 6 94 870
2019 Casual 0 100 11
2018 Indeterminate (permanent) 8 92 794

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 4 96 873
2019 Indeterminate (permanent) 3 97 870
2019 Casual 0 100 11
2018 Indeterminate (permanent) 3 97 794
2018 Term 0 100 27

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 873
2020 Term 7 93 55
2019 Indeterminate (permanent) 11 89 870
2018 Indeterminate (permanent) 11 89 794

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 18 82 873
2019 Indeterminate (permanent) 16 84 870
2019 Term 18 82 51
2018 Indeterminate (permanent) 13 87 794

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 2 98 873
2020 Term 0 100 55
2019 Indeterminate (permanent) 2 98 870
2019 Casual 0 100 11
2018 Indeterminate (permanent) 2 98 794
2018 Term 0 100 27

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 20 80 873
2020 Term 15 85 55
2019 Indeterminate (permanent) 20 80 870
2019 Term 7 93 51
2018 Indeterminate (permanent) 20 80 794
2018 Term 14 86 27

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 1 99 873
2020 Term 0 100 55
2019 Indeterminate (permanent) 1 99 870
2019 Term 0 100 51
2018 Term 0 100 27

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 17 83 873
2020 Term 12 88 55
2019 Indeterminate (permanent) 16 84 870
2019 Term 24 76 51
2018 Indeterminate (permanent) 16 84 794
2018 Term 17 83 27

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 31 69 873
2020 Term 31 69 55
2019 Indeterminate (permanent) 29 71 864
2019 Term 24 76 51
2018 Indeterminate (permanent) 27 73 794

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 18 82 873
2020 Term 18 82 55
2019 Indeterminate (permanent) 18 82 864
2019 Term 21 79 51
2018 Indeterminate (permanent) 18 82 794

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 873
2019 Indeterminate (permanent) 6 94 864
2019 Casual 0 100 11
2018 Indeterminate (permanent) 4 96 794
2018 Term 0 100 27

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 24 76 873
2020 Term 18 82 55
2019 Indeterminate (permanent) 24 76 864
2019 Term 8 92 51
2018 Indeterminate (permanent) 24 76 794

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 873
2019 Indeterminate (permanent) 7 93 864
2019 Casual 0 100 11
2018 Indeterminate (permanent) 6 94 794
2018 Term 0 100 27

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 873
2019 Indeterminate (permanent) 8 92 864
2019 Casual 0 100 11
2018 Indeterminate (permanent) 9 91 794
2018 Term 0 100 27

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 873
2020 Term 18 82 55
2019 Indeterminate (permanent) 13 87 864
2019 Term 8 92 51
2018 Indeterminate (permanent) 11 89 794

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 873
2019 Indeterminate (permanent) 10 90 864
2019 Term 10 90 51
2018 Indeterminate (permanent) 9 91 794

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 44 56 873
2020 Term 51 49 55
2019 Indeterminate (permanent) 43 57 864
2019 Term 55 45 51
2018 Indeterminate (permanent) 46 54 794
2018 Term 62 38 27

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 802
2019 Indeterminate (permanent) 6 94 735
2018 Indeterminate (permanent) 6 94 716

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 802
2019 Indeterminate (permanent) 9 91 735
2018 Indeterminate (permanent) 7 93 716
2018 Term 23 77 26

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 4 96 802
2019 Indeterminate (permanent) 4 96 735
2019 Casual 0 100 11
2018 Indeterminate (permanent) 3 97 716

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 3 97 802
2019 Indeterminate (permanent) 3 97 735
2018 Indeterminate (permanent) 2 98 716

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 2 98 802
2019 Indeterminate (permanent) 2 98 735
2019 Casual 0 100 11
2018 Indeterminate (permanent) 3 97 716

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 2 98 802
2019 Indeterminate (permanent) 3 97 735
2019 Casual 0 100 11
2018 Indeterminate (permanent) 3 97 716

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 3 97 802
2019 Indeterminate (permanent) 3 97 735
2018 Indeterminate (permanent) 4 96 716

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 802
2019 Indeterminate (permanent) 10 90 735
2018 Indeterminate (permanent) 9 91 716

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 14 86 802
2019 Indeterminate (permanent) 12 88 735
2018 Indeterminate (permanent) 12 88 716

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 33 67 802
2019 Indeterminate (permanent) 38 62 735
2018 Indeterminate (permanent) 31 69 716

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 802
2019 Indeterminate (permanent) 12 88 735
2018 Indeterminate (permanent) 12 88 716

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 51 49 802
2019 Indeterminate (permanent) 50 50 735
2018 Indeterminate (permanent) 45 55 716
2018 Term 50 50 26

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 3 97 802
2019 Indeterminate (permanent) 3 97 735
2019 Casual 0 100 11
2018 Indeterminate (permanent) 2 98 716
2018 Term 0 100 26

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 68 32 802
2019 Indeterminate (permanent) 69 31 735
2018 Indeterminate (permanent) 67 33 716
2018 Term 66 34 26

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 4 96 802
2019 Indeterminate (permanent) 4 96 735
2019 Casual 0 100 11
2018 Indeterminate (permanent) 4 96 716
2018 Term 0 100 26

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 802
2019 Indeterminate (permanent) 11 89 735
2019 Casual 0 100 11
2018 Indeterminate (permanent) 14 86 716

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 13 20 26 10 12 15 3 41 28 7535
2020 Term 29 19 17 4 3 22 6 67 9 821
2020 Casual 32 17 11 3 2 27 7 75 8 192
2020 Student 29 13 5 4 0 39 11 82 7 56
2019 Indeterminate (permanent) 12 20 27 10 14 14 3 39 29 7436
2019 Term 25 17 22 4 2 21 8 60 9 707
2019 Casual 29 16 17 2 0 25 11 70 3 253
2019 Student 27 16 9 1 1 29 16 79 5 140
2018 Indeterminate (permanent) 10 22 31 10 15 11 2 36 29 6355
2018 Term 23 21 25 6 1 20 3 58 9 646
2018 Casual 26 22 12 4 1 25 10 73 8 160
2018 Student 28 19 19 0 0 23 11 71 0 47
2017 Indeterminate (permanent) 10 22 27 9 12 16 4 40 26 7752
2017 Term 20 24 22 2 2 24 6 63 6 657
2017 Casual 25 18 11 4 2 25 15 72 9 229
2017 Student 23 12 10 1 0 40 14 77 3 69
2014 Indeterminate (permanent) 12 23 27 9 8 18 4 44 22 9994
2014 Term 18 18 19 4 2 30 9 60 9 671
2014 Casual 23 15 18 1 1 29 13 66 3 174
2014 Student 33 5 17 0 0 26 19 69 0 36

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 20 28 23 11 12 6 1 51 24 7509
2020 Term 39 27 16 4 3 10 2 75 7 827
2020 Casual 44 24 11 4 2 14 1 80 7 192
2020 Student 41 31 4 2 0 19 4 93 2 54
2019 Indeterminate (permanent) 20 28 24 10 12 6 1 51 24 7426
2019 Term 39 28 17 4 2 9 1 75 6 706
2019 Casual 46 25 12 2 0 11 3 82 3 252
2019 Student 48 25 9 2 0 11 5 87 3 140
2018 Indeterminate (permanent) 16 30 25 10 14 4 1 48 25 6350
2018 Term 34 32 21 5 1 6 0 71 6 644
2018 Casual 45 23 14 3 1 11 4 79 4 161
2018 Student 42 31 13 6 0 6 2 80 7 48
2017 Indeterminate (permanent) 16 30 24 9 12 7 1 50 23 7738
2017 Term 34 31 17 3 2 11 2 74 6 656
2017 Casual 41 25 11 3 1 12 7 81 5 226
2017 Student 44 23 4 0 0 25 4 94 0 69
2014 Indeterminate (permanent) 18 31 24 9 8 9 1 54 19 9976
2014 Term 29 30 18 6 1 15 1 70 9 672
2014 Casual 36 24 16 1 1 16 6 77 3 174
2014 Student 47 10 16 0 0 25 2 78 0 36

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 7503
2020 Term 8 92 824
2020 Casual 11 89 189
2020 Student 11 89 54

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 19 81 7529
2020 Term 8 92 822
2020 Casual 6 94 190
2020 Student 4 96 54
2019 Indeterminate (permanent) 23 77 7440
2019 Term 13 87 708
2019 Casual 6 94 251
2019 Student 6 94 140
2017 Indeterminate (permanent) 24 76 7743
2017 Term 10 90 657
2017 Casual 8 92 229
2017 Student 7 93 69
2014 Indeterminate (permanent) 19 81 9981
2014 Term 11 89 669
2014 Casual 9 91 175

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 57 43 1354
2020 Term 58 42 63

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 78 22 1357
2020 Term 79 21 63
2019 Indeterminate (permanent) 78 22 1642
2019 Term 69 31 92
2019 Casual 33 67 16
2017 Indeterminate (permanent) 75 25 1707
2017 Term 75 25 66
2017 Casual 81 19 20
2014 Indeterminate (permanent) 74 26 1843
2014 Term 66 34 72
2014 Casual 82 18 15

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 35 11 11 6 0 0 72 17 1069
2020 Term 38 43 8 5 5 2 0 82 10 50
2019 Indeterminate (permanent) 40 32 9 12 7 0 0 72 19 1266
2019 Term 41 39 11 3 4 2 0 82 7 64
2017 Indeterminate (permanent) 39 38 7 10 5 1 1 78 15 1299
2017 Term 36 47 13 2 0 0 2 84 2 51
2017 Casual 42 47 0 0 0 6 6 100 0 16
2014 Indeterminate (permanent) 42 35 8 9 6 0 0 77 15 1357
2014 Term 53 26 5 8 4 0 4 83 12 47
2014 Casual 65 35 0 0 0 0 0 100 0 12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 31 13 12 9 2 2 65 22 7529
2020 Term 41 33 11 6 4 2 3 78 10 828
2020 Casual 43 30 13 3 2 4 5 80 5 192
2020 Student 42 44 2 4 5 2 2 89 9 55
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 16 27 17 18 20 2 0 44 39 7530
2020 Term 36 30 15 9 7 2 0 67 17 824
2020 Casual 41 30 12 8 3 6 0 76 11 190
2020 Student 43 34 7 7 0 9 0 84 8 56

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 17 34 15 20 13 0 0 51 34 7543
2020 Term 37 36 10 11 5 0 0 74 16 829
2020 Casual 47 39 5 4 3 1 1 88 7 191
2020 Student 52 30 9 9 0 0 0 82 9 56

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 32 17 18 15 1 0 50 33 7524
2020 Term 37 34 12 11 5 0 0 72 17 830
2020 Casual 49 31 14 2 3 0 1 81 5 189
2020 Student 48 34 9 4 2 4 0 85 6 56

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 38 19 13 9 0 0 58 22 7491
2020 Term 38 37 14 6 3 1 1 77 9 825
2020 Casual 44 38 12 4 2 1 1 83 5 191
2020 Student 45 29 16 11 0 0 0 73 11 56

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 23 34 19 13 10 1 1 58 22 7505
2020 Term 46 34 10 5 3 1 1 81 8 826
2020 Casual 50 34 9 3 2 1 1 86 5 190
2020 Student 54 32 7 0 4 4 0 89 4 56

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 19 11 2 3 13 7 80 6 7510
2020 Term 62 15 6 1 1 11 4 91 2 821
2020 Casual 57 16 5 0 2 14 6 91 3 191
2020 Student 70 13 2 0 2 13 2 96 2 56

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 34 15 13 11 2 0 60 24 7509
2020 Term 42 33 11 7 4 3 0 77 11 822
2020 Casual 41 27 11 8 2 7 4 77 10 189
2020 Student 50 20 13 9 4 5 0 74 13 56

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 31 12 11 13 0 0 63 25 7496
2020 Term 51 27 9 8 5 0 0 78 13 822
2020 Casual 56 29 9 3 1 1 1 86 5 191
2020 Student 55 29 5 4 5 2 0 85 9 56

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 29 14 15 16 0 0 55 31 7512
2020 Term 45 30 11 8 4 0 0 76 13 824
2020 Casual 55 29 6 6 3 1 0 85 9 189
2020 Student 59 20 13 5 0 2 2 81 6 56

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 60 40 1920

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 15 31 19 23 12 0 0 46 35 1461

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 39 18 13 10 1 0 58 23 7540
2020 Term 36 34 17 7 4 2 0 71 11 829
2020 Casual 40 30 15 6 1 7 0 76 8 192
2020 Student 43 27 11 5 0 13 2 81 6 56
2019 Indeterminate (permanent) 16 40 18 14 10 1 0 57 24 7431
2019 Term 30 41 17 7 3 2 0 73 10 708
2019 Casual 34 29 18 9 1 8 1 69 11 253
2019 Student 27 42 15 8 1 6 1 74 9 139
2018 Indeterminate (permanent) 15 41 18 14 11 1 0 56 26 6353
2018 Term 28 44 17 7 3 1 0 73 10 646
2018 Casual 32 38 16 6 3 4 1 73 10 163
2018 Student 19 48 10 10 4 8 0 73 16 48
2017 Indeterminate (permanent) 15 40 17 13 13 2 0 55 27 7748
2017 Term 24 40 19 9 3 5 0 67 13 659
2017 Casual 20 32 16 7 7 15 3 64 17 228
2017 Student 20 31 15 11 3 18 1 64 18 69

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 28 13 14 18 1 0 54 33 7532
2020 Term 43 27 10 9 8 1 0 71 18 823
2020 Casual 47 27 14 5 5 1 1 76 10 191
2020 Student 45 27 13 5 7 2 0 74 13 55

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 27 18 8 11 4 1 61 20 7499
2020 Term 51 26 11 4 4 3 0 80 9 824
2020 Casual 53 25 12 3 1 2 3 83 4 189
2020 Student 56 22 5 2 4 11 0 88 6 55

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 14 22 16 19 28 1 0 36 48 7535
2020 Term 33 31 15 11 7 2 0 66 19 828
2020 Casual 46 32 11 6 3 1 0 79 9 191
2020 Student 52 32 5 4 2 5 0 89 6 56
2019 Indeterminate (permanent) 9 21 17 22 31 1 0 30 53 7439
2019 Term 22 36 18 15 7 2 0 59 22 709
2019 Casual 34 32 16 10 3 4 0 69 14 251
2019 Student 32 36 20 9 2 2 0 69 11 138
2018 Indeterminate (permanent) 8 22 15 21 33 0 0 30 54 6371
2018 Term 23 36 16 14 10 1 0 60 24 648
2018 Casual 29 37 16 7 6 4 1 70 14 162
2018 Student 31 33 8 13 8 6 0 69 22 48
2017 Indeterminate (permanent) 6 22 16 21 34 1 0 29 55 7747
2017 Term 18 39 17 16 9 1 0 58 25 659
2017 Casual 21 44 19 7 5 3 3 68 12 228
2017 Student 20 47 16 7 3 5 1 72 11 69

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 48 15 14 4 0 0 67 18 1918
2019 Indeterminate (permanent) 16 48 16 13 6 1 0 65 19 1780

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 15 22 25 17 20 0 0 37 37 7551
2020 Term 23 27 28 12 10 0 0 50 22 828
2020 Casual 29 26 28 12 6 0 0 55 18 192
2020 Student 50 23 13 5 5 0 4 76 11 56

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 24 22 15 20 0 0 43 35 7528
2020 Term 25 26 23 12 14 0 0 51 26 827
2020 Casual 25 19 23 19 14 1 0 44 33 191
2020 Student 52 20 14 5 9 0 0 71 14 56
2019 Indeterminate (permanent) 14 21 20 16 29 0 1 35 45 7451
2019 Term 16 19 22 16 26 1 0 35 43 708
2019 Casual 25 22 22 10 19 1 1 48 30 252
2019 Student 27 26 19 18 9 0 1 54 27 140
2018 Indeterminate (permanent) 12 17 20 17 33 0 1 29 51 6375
2018 Term 12 17 22 17 31 0 1 29 49 649
2018 Casual 18 16 19 14 32 0 2 34 47 164
2018 Student 13 27 25 8 21 4 2 42 31 48
2017 Indeterminate (permanent) 14 18 17 17 33 0 1 32 51 7745
2017 Term 9 14 17 21 37 1 1 23 59 660
2017 Casual 15 16 17 22 27 1 2 32 50 230
2017 Student 26 14 19 15 25 0 1 41 40 69

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 27 26 15 13 0 1 45 28 7535
2020 Term 27 25 24 14 9 0 0 52 23 829
2020 Casual 40 28 17 8 5 0 1 69 14 190
2020 Student 44 40 15 0 2 0 0 84 2 55
2019 Indeterminate (permanent) 17 27 27 15 14 0 1 44 29 7458
2019 Term 24 29 24 13 10 0 0 52 24 709
2019 Casual 47 31 14 6 1 0 1 79 7 252
2019 Student 41 36 13 6 2 0 2 78 9 140
2018 Indeterminate (permanent) 15 25 29 16 13 0 1 41 30 6374
2018 Term 19 27 33 13 7 0 1 47 20 647
2018 Casual 36 34 20 5 4 1 1 70 9 164
2018 Student 33 38 21 2 4 2 0 72 6 48
2017 Indeterminate (permanent) 16 26 27 16 13 0 1 43 30 7731
2017 Term 22 28 29 12 8 1 0 50 21 658
2017 Casual 36 35 15 9 2 1 2 73 12 230
2017 Student 35 24 29 7 1 0 4 61 9 67

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 30 22 10 8 0 2 59 18 7520
2020 Term 41 29 18 6 4 0 1 71 10 826
2020 Casual 57 23 14 2 2 0 2 82 4 188
2020 Student 70 20 9 0 0 0 2 91 0 56
2019 Indeterminate (permanent) 24 31 23 11 9 0 2 56 20 7396
2019 Term 37 33 18 7 5 1 0 70 12 705
2019 Casual 58 27 9 1 2 0 2 87 4 249
2019 Student 57 27 9 4 1 0 2 86 5 140
2018 Indeterminate (permanent) 21 30 26 13 9 0 2 52 22 6326
2018 Term 33 34 20 8 4 0 1 67 12 641
2018 Casual 43 33 16 2 3 2 1 79 5 162
2018 Student 44 33 13 6 2 2 0 79 9 48
2017 Indeterminate (permanent) 22 29 24 12 9 1 3 53 22 7719
2017 Term 31 33 19 9 4 1 2 67 13 658
2017 Casual 49 27 11 5 2 2 4 81 7 229
2017 Student 53 20 11 12 0 0 4 76 12 69

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 17 22 22 18 20 0 1 39 38 7515
2020 Term 30 26 19 14 11 1 1 56 25 826
2020 Casual 42 20 17 11 8 1 1 64 19 191
2020 Student 46 29 18 5 0 2 0 76 5 56
2019 Indeterminate (permanent) 13 20 22 19 25 0 1 33 45 7425
2019 Term 24 23 20 16 15 1 1 48 31 705
2019 Casual 46 22 13 10 6 1 3 70 16 252
2019 Student 53 24 7 6 8 1 1 78 14 140
2018 Indeterminate (permanent) 12 20 22 20 25 0 1 32 45 6345
2018 Term 21 26 23 15 13 1 1 48 29 649
2018 Casual 34 26 21 8 9 1 3 62 17 164
2018 Student 30 30 23 11 2 2 2 62 13 47
2017 Indeterminate (permanent) 14 22 24 18 20 1 2 37 39 7734
2017 Term 25 24 22 15 10 2 1 51 26 659
2017 Casual 35 20 22 11 7 2 3 58 19 229
2017 Student 42 18 22 10 4 0 4 63 14 69

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 23 15 10 11 0 3 63 22 7494
2020 Term 58 20 11 4 3 0 4 81 7 821
2020 Casual 65 18 4 4 3 0 6 89 8 191
2020 Student 71 16 2 0 0 0 11 98 0 56
2019 Indeterminate (permanent) 37 24 16 8 11 0 4 64 20 7422
2019 Term 58 19 10 5 2 1 5 81 8 705
2019 Casual 74 11 5 0 2 1 6 92 2 252
2019 Student 74 14 4 4 1 0 4 91 5 140
2018 Indeterminate (permanent) 36 24 17 9 9 0 5 63 19 6341
2018 Term 56 22 10 4 3 0 6 82 7 649
2018 Casual 65 17 5 3 1 1 7 90 5 164
2018 Student 58 17 10 0 4 2 8 84 5 48
2017 Indeterminate (permanent) 36 26 15 8 6 1 7 67 16 7723
2017 Term 54 21 9 4 2 1 10 83 7 658
2017 Casual 59 14 7 3 1 1 15 86 5 229
2017 Student 60 14 4 0 0 0 22 94 0 69

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 25 22 14 14 0 1 50 28 7524
2020 Term 41 27 18 7 7 0 1 68 14 826
2020 Casual 54 22 11 6 4 0 2 78 11 190
2020 Student 46 30 13 5 4 0 2 78 9 56
2019 Indeterminate (permanent) 24 27 23 11 14 0 1 51 25 7426
2019 Term 41 29 15 8 6 0 1 71 14 708
2019 Casual 60 27 5 4 2 0 1 88 6 252
2019 Student 53 21 13 9 4 0 1 75 12 140
2018 Indeterminate (permanent) 20 25 25 14 15 0 1 46 29 6353
2018 Term 37 27 21 9 5 0 1 65 14 645
2018 Casual 55 21 16 4 2 0 2 77 6 164
2018 Student 42 31 17 8 0 2 0 74 9 48
2017 Indeterminate (permanent) 20 29 25 14 11 0 1 50 26 7720
2017 Term 35 32 21 8 3 0 2 68 11 656
2017 Casual 53 26 12 4 3 1 2 81 7 228
2017 Student 48 29 14 7 1 0 1 78 8 69

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 23 21 12 14 0 5 50 28 7526
2020 Term 41 23 17 8 5 0 6 68 14 827
2020 Casual 51 20 14 5 3 0 7 77 8 190
2020 Student 63 21 0 4 2 0 11 94 6 56

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 20 29 23 15 11 0 1 50 26 7513
2020 Term 41 31 15 7 4 1 1 74 11 823
2020 Casual 58 26 6 4 2 1 2 87 6 188
2020 Student 68 21 2 2 4 2 2 93 6 56
2019 Indeterminate (permanent) 18 30 25 13 12 1 1 49 26 7431
2019 Term 38 34 17 7 2 2 1 73 9 708
2019 Casual 55 27 10 2 2 1 3 85 5 251
2019 Student 52 27 14 2 1 1 3 82 3 139
2018 Indeterminate (permanent) 16 28 26 15 13 1 1 45 28 6359
2018 Term 32 34 22 7 3 1 1 68 10 647
2018 Casual 40 34 14 4 3 3 2 78 7 163
2018 Student 40 33 15 4 0 4 4 80 5 48
2017 Indeterminate (permanent) 17 28 26 16 12 1 1 46 28 7712
2017 Term 35 33 19 8 3 1 2 70 11 654
2017 Casual 46 29 14 3 1 2 6 81 4 228
2017 Student 42 28 21 4 1 0 3 73 5 69

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 16 26 25 17 15 1 1 42 33 7502
2020 Term 33 27 22 11 6 0 1 61 17 820
2020 Casual 55 25 9 7 2 0 1 81 9 188
2020 Student 57 29 9 4 0 2 0 87 4 56
2019 Indeterminate (permanent) 15 28 25 16 14 1 1 43 31 7427
2019 Term 31 33 20 9 5 1 0 65 14 707
2019 Casual 48 30 13 4 1 2 2 81 5 251
2019 Student 57 22 12 4 3 0 3 81 7 139
2018 Indeterminate (permanent) 13 27 27 18 15 0 1 40 33 6359
2018 Term 27 35 22 10 4 1 1 63 14 646
2018 Casual 46 29 13 6 3 1 2 78 9 164
2018 Student 48 25 15 4 2 4 2 78 7 48
2017 Indeterminate (permanent) 14 27 25 18 14 1 1 42 32 7719
2017 Term 30 30 23 10 4 1 1 62 14 654
2017 Casual 44 33 12 3 2 3 3 82 5 227
2017 Student 52 28 12 1 1 0 5 85 3 69

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 22 27 22 14 13 0 1 50 28 7501
2020 Term 39 27 21 6 5 0 1 67 12 821
2020 Casual 47 26 17 5 5 0 0 74 10 190
2020 Student 45 41 7 7 0 0 0 86 7 56
2019 Indeterminate (permanent) 22 29 23 13 12 1 1 52 25 7413
2019 Term 37 32 17 9 5 0 0 69 13 706
2019 Casual 48 30 13 4 2 1 2 81 6 251
2019 Student 47 23 15 9 4 1 1 72 13 140
2018 Indeterminate (permanent) 18 29 25 14 13 0 1 48 27 6342
2018 Term 34 34 17 9 5 0 1 69 14 642
2018 Casual 43 27 15 10 3 0 2 72 13 163
2018 Student 40 13 23 10 8 4 2 56 20 48
2017 Indeterminate (permanent) 20 29 22 15 12 1 1 50 28 7717
2017 Term 35 35 17 7 4 1 2 71 11 655
2017 Casual 39 31 15 5 4 2 3 74 10 228
2017 Student 42 28 15 7 5 0 3 72 12 69

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 24 17 13 17 0 1 52 30 7499
2020 Term 51 24 12 8 4 0 1 76 12 822
2020 Casual 63 20 9 4 2 0 0 85 6 190
2020 Student 70 13 6 7 2 2 0 85 9 54
2019 Indeterminate (permanent) 27 25 19 12 16 0 1 53 28 7419
2019 Term 45 27 16 6 4 1 1 73 10 707
2019 Casual 69 16 8 3 1 1 1 88 4 251
2019 Student 65 17 9 3 4 1 1 84 7 138

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 28 21 11 10 0 1 57 22 7514
2020 Term 44 25 17 9 5 0 1 69 14 823
2020 Casual 50 26 14 6 3 0 1 77 9 190
2020 Student 44 18 25 7 5 0 0 62 13 55

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 29 23 12 11 0 1 54 23 7501
2020 Term 36 29 18 11 5 0 1 66 15 822
2020 Casual 41 34 15 7 2 0 1 76 9 190
2020 Student 46 27 16 7 2 0 2 75 9 56
2019 Indeterminate (permanent) 25 31 23 11 9 0 1 57 20 7396
2019 Term 36 31 19 8 5 1 0 68 13 707
2019 Casual 52 26 15 2 1 1 3 81 4 250
2018 Indeterminate (permanent) 21 32 23 13 10 0 1 54 23 6327
2018 Term 31 34 23 8 4 0 0 65 12 644
2018 Casual 48 22 19 6 4 0 2 70 11 163
2018 Student 48 15 15 15 0 4 4 68 16 48
2017 Indeterminate (permanent) 22 31 22 13 10 1 2 54 23 7693
2017 Term 33 30 20 10 4 1 2 64 15 655
2017 Casual 42 31 13 6 3 2 3 77 9 227
2017 Student 40 44 11 3 1 0 1 85 4 69

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 27 22 12 9 0 0 58 20 7487
2020 Term 44 28 18 6 3 0 1 73 9 816
2020 Casual 56 24 12 5 0 1 1 82 6 187
2020 Student 63 18 13 4 2 0 2 82 5 56
2019 Indeterminate (permanent) 32 27 20 9 11 0 1 60 20 7407
2019 Term 49 25 16 6 3 1 1 76 8 707
2019 Casual 64 17 12 4 1 1 1 83 5 251
2019 Student 66 20 8 1 3 0 1 88 4 138
2018 Indeterminate (permanent) 32 28 19 11 9 0 1 61 20 6320
2018 Term 47 26 18 6 2 0 1 74 8 645
2018 Casual 56 26 10 4 1 1 4 85 4 164
2018 Student 52 19 13 4 2 4 6 79 7 48
2017 Indeterminate (permanent) 32 27 20 11 8 0 1 60 20 7743
2017 Term 49 28 15 5 2 0 1 78 7 660
2017 Casual 59 24 8 4 1 1 3 87 5 229
2017 Student 78 14 4 1 1 0 1 93 3 69

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 32 18 8 6 0 1 68 14 7494
2020 Term 48 27 16 3 4 0 1 76 8 816
2020 Casual 56 28 7 4 1 1 2 87 5 187
2020 Student 55 32 11 0 2 0 0 88 2 56

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 21 10 4 5 1 4 80 9 7501
2020 Term 69 18 7 2 1 0 3 90 4 820
2020 Casual 74 15 5 1 1 1 4 93 2 186
2020 Student 79 13 2 0 2 0 5 96 2 56
2019 Indeterminate (permanent) 56 18 9 4 7 1 5 79 11 7388
2019 Term 72 15 6 2 1 1 3 91 3 702
2019 Casual 82 7 4 0 0 1 6 95 1 251
2018 Indeterminate (permanent) 52 21 11 5 7 1 3 76 12 6336
2018 Term 69 18 7 2 2 0 3 89 4 644
2018 Casual 76 15 3 1 0 1 4 96 1 162
2018 Student 73 10 2 2 0 4 8 95 2 48

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 17 10 6 9 1 1 74 15 7492
2020 Term 74 14 5 2 3 0 1 90 5 819
2020 Casual 83 10 4 2 0 0 1 94 2 185
2020 Student 82 4 4 2 2 0 7 92 4 55
2019 Indeterminate (permanent) 49 20 12 8 9 1 1 70 17 7421
2019 Term 71 13 7 4 3 1 1 86 7 707
2019 Casual 85 6 5 1 1 2 1 93 2 252
2019 Student 84 4 3 1 4 0 4 92 5 140
2018 Indeterminate (permanent) 43 21 15 8 11 1 2 65 20 6347
2018 Term 67 17 7 4 3 0 2 86 7 646
2018 Casual 75 10 4 2 2 1 6 91 5 162
2018 Student 67 19 4 0 2 4 4 93 2 48
2017 Indeterminate (permanent) 46 22 13 9 9 1 2 69 17 7740
2017 Term 70 15 7 3 2 1 2 88 5 660
2017 Casual 76 10 4 3 2 2 4 91 5 230
2017 Student 90 6 0 0 0 0 4 100 0 69

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 28 13 6 5 0 1 76 11 7488
2020 Term 64 21 6 4 3 0 2 87 7 817
2020 Casual 77 16 5 1 0 0 1 95 1 186
2020 Student 79 7 5 2 4 0 4 89 6 56
2019 Indeterminate (permanent) 39 33 15 6 5 0 1 73 12 7394
2019 Term 56 25 10 4 4 1 1 82 8 706
2019 Casual 73 19 6 1 0 0 1 93 1 250
2019 Student 68 20 5 2 2 0 3 90 4 140
2018 Indeterminate (permanent) 35 33 17 8 7 0 1 68 15 6357
2018 Term 50 30 12 5 3 0 1 81 8 644
2018 Casual 61 26 5 1 4 1 2 90 5 162
2018 Student 56 29 4 2 4 2 2 89 7 48
2017 Indeterminate (permanent) 35 34 16 8 6 0 1 70 14 7738
2017 Term 54 25 11 4 2 1 2 82 7 657
2017 Casual 61 20 9 4 2 1 2 85 6 229
2017 Student 74 17 5 0 0 0 4 94 0 68

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 22 13 8 11 0 1 68 19 7491
2020 Term 72 13 6 3 3 0 2 88 6 817
2020 Casual 81 12 4 2 0 0 0 94 2 187
2020 Student 79 11 2 5 2 0 2 91 7 56
2019 Indeterminate (permanent) 41 24 14 9 11 0 1 65 20 7386
2019 Term 67 17 7 3 4 1 1 86 7 705
2019 Casual 82 8 6 1 2 0 1 91 3 253
2019 Student 79 11 2 1 3 0 4 94 4 140
2018 Indeterminate (permanent) 34 25 17 10 14 0 1 59 24 6335
2018 Term 60 23 8 4 3 0 1 84 7 647
2018 Casual 66 17 8 3 3 1 2 86 6 160
2018 Student 65 15 8 4 4 2 2 83 9 48
2017 Indeterminate (permanent) 37 26 15 10 11 0 1 64 21 7739
2017 Term 65 19 7 4 2 1 2 87 6 659
2017 Casual 76 10 6 3 1 1 3 90 4 228
2017 Student 80 12 0 4 0 0 4 96 4 68

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 14 7 2 2 0 22 86 5 7498
2020 Term 69 9 3 1 1 0 18 94 2 814
2020 Casual 82 3 1 0 0 1 12 98 0 187
2020 Student 79 4 0 2 0 0 16 98 2 56
2019 Indeterminate (permanent) 49 15 8 3 2 1 22 83 7 7355
2019 Term 67 8 2 1 1 0 20 94 3 701
2019 Casual 77 6 2 0 0 0 15 98 0 250
2019 Student 77 3 1 1 1 0 18 97 2 139
2018 Indeterminate (permanent) 45 15 8 3 3 0 26 81 8 6294
2018 Term 60 13 4 2 0 0 21 93 2 642
2018 Casual 66 7 1 1 1 1 25 97 2 161
2018 Student 71 2 2 0 0 2 23 97 0 48
2017 Indeterminate (permanent) 44 17 8 3 2 1 25 82 7 7727
2017 Term 64 9 5 1 0 0 21 93 1 658
2017 Casual 63 10 4 3 0 1 20 92 3 228
2017 Student 75 1 0 1 0 0 22 98 2 68

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 24 10 4 3 1 3 83 7 7534
2020 Term 72 17 5 1 1 1 3 92 3 827
2020 Casual 80 11 5 2 0 0 2 92 2 189
2020 Student 86 7 2 2 2 0 2 95 4 56
2019 Indeterminate (permanent) 57 23 9 3 3 1 4 84 6 7377
2019 Term 69 19 5 2 1 1 3 91 3 703
2019 Casual 82 10 3 1 0 0 4 96 1 252
2019 Student 76 11 5 1 1 0 6 93 2 140
2018 Indeterminate (permanent) 54 23 11 3 3 0 6 82 6 6320
2018 Term 68 18 7 2 1 1 4 91 2 640
2018 Casual 73 12 7 0 1 0 7 92 1 162
2018 Student 71 10 6 0 0 2 10 93 0 48
2017 Indeterminate (permanent) 53 25 9 3 2 1 7 84 6 7682
2017 Term 70 16 6 2 1 1 5 91 3 655
2017 Casual 77 11 4 1 1 1 5 93 2 228
2017 Student 79 8 3 3 0 0 7 94 4 68

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 75 14 5 2 2 0 2 92 4 7548
2020 Term 19 18 20 16 27 0 0 37 43 830
2020 Casual 27 18 14 18 20 0 3 46 39 190
2020 Student 48 21 11 13 5 2 0 71 18 56
2019 Indeterminate (permanent) 74 14 4 2 2 1 3 91 4 7403
2019 Term 20 17 16 17 30 0 0 37 47 706
2019 Casual 41 17 17 9 12 2 2 60 22 253
2018 Indeterminate (permanent) 69 16 5 2 3 0 4 89 5 6346
2018 Term 15 14 19 17 33 0 1 30 51 644
2018 Casual 29 19 15 12 21 0 3 49 35 162
2018 Student 46 10 15 13 13 2 2 59 26 48
2017 Indeterminate (permanent) 67 17 6 2 2 1 5 89 5 7746
2017 Term 15 14 17 22 32 0 1 29 54 660
2017 Casual 31 13 12 18 22 1 3 46 41 230
2017 Student 53 9 8 14 8 0 8 67 24 69

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 30 14 6 3 0 1 76 9 7529
2020 Term 55 28 11 3 2 0 1 84 5 826
2020 Casual 66 21 7 3 1 0 1 89 4 190
2020 Student 50 25 18 5 2 0 0 75 7 56
2019 Indeterminate (permanent) 50 29 13 4 2 0 2 81 6 7375
2019 Term 58 29 9 2 1 1 1 88 3 705
2019 Casual 68 21 5 2 2 0 2 91 4 253
2019 Student 59 21 9 4 4 0 3 82 8 140
2018 Indeterminate (permanent) 46 30 14 5 3 0 2 77 8 6323
2018 Term 51 33 11 2 2 0 1 85 4 644
2018 Casual 69 16 9 2 1 1 3 88 3 161
2018 Student 63 17 8 6 2 2 2 83 9 48
2017 Indeterminate (permanent) 45 31 14 4 3 0 3 79 7 7740
2017 Term 56 29 10 2 1 0 2 86 3 659
2017 Casual 69 19 5 2 0 1 3 92 3 229
2017 Student 69 20 7 1 1 0 1 90 3 69

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 17 32 28 13 10 0 0 50 22 7521
2020 Term 29 36 24 6 5 0 0 65 11 829
2020 Casual 37 41 16 4 2 1 0 78 6 192
2020 Student 45 34 13 7 2 0 0 79 9 56

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 8 25 36 21 11 0 0 33 31 7531
2020 Term 18 33 33 11 4 0 0 51 16 829
2020 Casual 25 48 17 9 1 0 0 73 10 192
2020 Student 25 45 23 4 0 4 0 72 4 56
2019 Indeterminate (permanent) 9 25 37 18 10 0 0 34 29 7456
2019 Term 14 35 34 14 3 1 0 49 17 709
2019 Casual 38 37 19 3 1 0 1 76 5 252
2019 Student 36 40 17 3 3 0 1 77 6 140
2018 Indeterminate (permanent) 6 22 38 21 12 0 0 29 33 6369
2018 Term 14 32 36 14 4 0 0 47 17 645
2018 Casual 29 39 25 6 1 0 0 68 6 164
2018 Student 31 40 23 4 0 2 0 72 4 48
2017 Indeterminate (permanent) 6 21 40 20 13 0 0 27 33 7756
2017 Term 12 31 40 12 4 0 0 43 16 660
2017 Casual 22 41 28 5 2 1 2 64 7 229
2017 Student 27 38 30 4 0 0 1 66 4 69

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 27 36 14 4 0 0 18 46 7505
2020 Term 9 17 37 23 13 0 0 36 27 823
2020 Casual 6 11 30 34 18 0 0 53 17 192
2020 Student 7 9 29 27 27 2 0 55 16 56
2019 Indeterminate (permanent) 18 26 37 14 5 0 0 19 44 7374
2019 Term 9 19 38 22 11 0 0 34 28 704
2019 Casual 5 10 25 32 27 0 1 60 15 246
2019 Student 6 7 26 34 26 1 1 61 13 140
2018 Indeterminate (permanent) 19 28 36 13 4 0 0 17 47 6323
2018 Term 8 16 41 23 12 0 0 35 24 645
2018 Casual 5 8 30 30 26 0 1 56 13 164
2018 Student 2 15 36 19 28 0 0 47 17 47
2017 Indeterminate (permanent) 15 28 39 13 5 0 0 18 43 7727
2017 Term 4 19 40 23 13 0 1 36 24 656
2017 Casual 3 9 36 26 24 0 2 51 12 230
2017 Student 1 21 20 34 23 0 1 58 22 69
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 38 18 0 46 54 7554
2020 Term 47 34 18 2 42 58 831
2020 Casual 53 27 12 9 34 66 192
2020 Student 32 36 23 9 53 47 56

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 26 74 3472
2020 Term 41 59 361
2020 Casual 34 66 98
2020 Student 44 56 18

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 17 16 12 18 1 6 50 33 7524
2020 Term 43 17 11 7 6 3 14 72 15 828
2020 Casual 38 13 8 6 4 9 23 75 13 191
2020 Student 52 14 9 2 2 5 16 84 5 56
2019 Indeterminate (permanent) 24 15 17 14 24 1 5 41 41 7294
2019 Term 36 17 19 8 10 2 8 59 20 689
2019 Casual 42 16 11 4 6 4 18 74 12 250
2019 Student 42 15 13 5 2 3 19 74 9 137
2018 Indeterminate (permanent) 26 13 15 13 27 1 5 42 43 6361
2018 Term 31 20 17 11 11 1 9 57 24 643
2018 Casual 36 12 13 11 11 3 14 58 26 163
2018 Student 36 13 19 9 2 9 13 62 14 47

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 4 14 16 19 42 1 4 19 64 3478
2020 Term 14 25 19 16 21 2 3 41 40 361
2020 Casual 18 29 19 12 22 0 0 47 34 99
2020 Student 22 28 11 28 6 0 6 53 35 18

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 3 11 12 20 52 1 1 14 74 3480
2020 Term 7 23 20 19 26 1 3 32 47 362
2020 Casual 11 18 20 20 27 1 3 30 49 98
2020 Student 22 22 11 22 22 0 0 44 44 18
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