2020 Public Service Employee Survey Results by Theme for Department of National Defence by Question 106. Please indicate your occupational group and level. Occupational group and level - OP

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 44 48 0 7 0 0 0 93 7 27
2019 OP 25 63 6 6 0 0 0 88 6 16
2018 OP 33 56 0 6 6 0 0 89 11 18
2018 OP-01 36 55 0 0 9 0 0 91 9 11
2017 OP 35 60 0 0 5 0 0 95 5 20
2014 OP 57 38 5 0 0 0 0 95 0 21
2014 OP-01 56 39 6 0 0 0 0 94 0 18

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 36 36 18 7 4 0 0 71 11 28
2019 OP 31 50 13 6 0 0 0 81 6 16
2018 OP 28 28 17 17 11 0 0 56 28 18
2018 OP-01 27 36 0 27 9 0 0 64 36 11
2017 OP 25 40 5 25 5 0 0 65 30 20

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 73 19 8 0 0 0 0 92 0 26
2019 OP 63 31 6 0 0 0 0 94 0 16
2018 OP 56 33 6 6 0 0 0 89 6 18
2018 OP-01 55 36 0 9 0 0 0 91 9 11
2017 OP 50 50 0 0 0 0 0 100 0 20
2014 OP 72 24 5 0 0 0 0 95 0 21
2014 OP-01 72 22 6 0 0 0 0 94 0 18

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 50 39 11 0 0 0 0 89 0 28
2019 OP 38 56 6 0 0 0 0 94 0 16
2018 OP 33 50 11 6 0 0 0 83 6 18
2018 OP-01 27 55 9 9 0 0 0 82 9 11
2017 OP 30 60 5 5 0 0 0 90 5 20
2014 OP 62 28 9 0 0 0 0 91 0 21
2014 OP-01 61 28 11 0 0 0 0 89 0 18

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 46 29 21 0 0 4 0 78 0 28
2019 OP 44 44 13 0 0 0 0 88 0 16
2018 OP 22 39 22 11 6 0 0 61 17 18
2018 OP-01 9 45 27 9 9 0 0 55 18 11
2017 OP 25 50 20 0 5 0 0 75 5 20
2014 OP 53 28 5 14 0 0 0 81 14 21
2014 OP-01 56 28 6 11 0 0 0 83 11 18

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 35 50 12 0 4 0 0 85 4 26
2019 OP 31 50 19 0 0 0 0 81 0 16
2018 OP 17 44 28 6 6 0 0 61 11 18
2018 OP-01 9 55 18 9 9 0 0 64 18 11
2017 OP 25 45 20 0 10 0 0 70 10 20
2014 OP 43 34 5 14 5 0 0 76 19 21
2014 OP-01 50 33 6 6 6 0 0 83 11 18

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 36 32 11 7 4 4 7 76 12 28
2019 OP 38 31 19 13 0 0 0 69 13 16
2018 OP 22 33 39 0 6 0 0 56 6 18
2018 OP-01 9 27 55 0 9 0 0 36 9 11
2017 OP 30 15 30 10 5 5 5 50 17 20
2014 OP 39 24 14 0 9 9 5 72 11 21
2014 OP-01 39 22 17 0 6 11 6 73 7 18
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 46 29 14 7 0 0 4 78 7 28
2019 OP 31 38 19 0 6 0 6 73 7 16

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 54 32 14 0 0 0 0 86 0 28
2019 OP 38 38 13 13 0 0 0 75 13 16
2018 OP 39 33 11 6 6 6 0 76 12 18
2018 OP-01 36 36 9 0 9 9 0 80 10 11
2017 OP 35 35 5 15 5 5 0 74 21 20
2014 OP 38 33 10 9 9 0 0 71 19 21
2014 OP-01 39 39 6 6 11 0 0 78 17 18

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 64 18 18 0 0 0 0 82 0 28
2019 OP 38 56 6 0 0 0 0 94 0 16
2018 OP 56 22 11 0 6 6 0 82 6 18
2018 OP-01 55 9 18 0 9 9 0 70 10 11
2017 OP 40 25 10 10 10 5 0 68 21 20
2014 OP 52 39 5 5 0 0 0 91 5 21
2014 OP-01 56 33 6 6 0 0 0 89 6 18

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 43 29 18 4 4 0 4 74 7 28
2019 OP 31 25 13 13 6 13 0 64 21 16
2018 OP 6 33 33 6 17 6 0 41 24 18
2018 OP-01 0 18 36 9 27 9 0 20 40 11
2017 OP 20 40 15 15 5 5 0 63 21 20
2014 OP 19 52 20 9 0 0 0 71 9 21
2014 OP-01 22 61 11 6 0 0 0 83 6 18

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 36 32 21 4 4 0 4 70 7 28
2019 OP 31 19 19 13 13 6 0 53 27 16
2018 OP 6 28 33 17 17 0 0 33 33 18
2018 OP-01 0 18 45 9 27 0 0 18 36 11
2017 OP 25 25 20 20 10 0 0 50 30 20
2014 OP 5 57 14 24 0 0 0 62 24 21
2014 OP-01 6 61 17 17 0 0 0 67 17 18

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 21 39 25 0 4 7 4 68 4 28
2019 OP 31 6 25 13 6 19 0 46 23 16
2018 OP 6 22 22 22 22 6 0 29 47 18
2018 OP-01 0 9 36 27 18 9 0 10 50 11
2017 OP 15 35 0 10 30 10 0 56 44 20
2014 OP 0 43 29 19 9 0 0 43 28 21
2014 OP-01 0 50 28 17 6 0 0 50 22 18

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 25 39 18 14 0 0 4 67 15 28
2019 OP 19 25 13 31 6 6 0 47 40 16
2018 OP 6 17 33 6 39 0 0 22 44 18
2018 OP-01 0 9 45 9 36 0 0 9 45 11
2017 OP 10 35 15 20 10 10 0 50 33 20
2014 OP 5 43 20 19 9 5 0 50 30 21
2014 OP-01 6 50 17 22 6 0 0 56 28 18
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 18 46 18 14 4 0 0 64 18 28
2019 OP 13 50 19 19 0 0 0 63 19 16
2018 OP 22 22 22 22 11 0 0 44 33 18
2018 OP-01 27 18 18 27 9 0 0 45 36 11
2017 OP 10 25 15 30 20 0 0 35 50 20
2014 OP 19 34 19 19 9 0 0 53 28 21
2014 OP-01 22 28 22 22 6 0 0 50 28 18

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 50 39 11 0 0 0 0 89 0 28
2019 OP 50 38 6 6 0 0 0 88 6 16
2018 OP 28 39 22 6 6 0 0 67 11 18
2018 OP-01 36 45 9 0 9 0 0 82 9 11
2017 OP 30 65 0 5 0 0 0 95 5 20

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 64 7 11 18 0 0 0 71 18 28
2019 OP 31 38 13 19 0 0 0 69 19 16
2018 OP 28 44 11 11 0 6 0 76 12 18
2018 OP-01 18 45 18 9 0 9 0 70 10 11
2017 OP 25 35 5 35 0 0 0 60 35 20
2014 OP 28 47 15 5 5 0 0 76 9 21
2014 OP-01 33 44 11 6 6 0 0 78 11 18

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 29 43 14 11 4 0 0 71 14 28
2019 OP 25 38 25 13 0 0 0 63 13 16
2018 OP 33 39 0 6 17 0 6 76 24 18
2018 OP-01 27 45 0 9 9 0 9 80 20 11
2017 OP 20 45 10 10 15 0 0 65 25 20
2014 OP 47 39 5 5 0 0 5 90 5 21
2014 OP-01 56 39 0 0 0 0 6 100 0 18

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 57 21 11 4 4 0 4 81 7 28

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 21 36 18 7 18 0 0 57 25 28
2019 OP 6 19 25 31 13 6 0 27 47 16
2018 OP 11 17 22 28 17 0 6 29 47 18
2018 OP-01 0 9 27 36 18 0 9 10 60 11
2017 OP 10 30 15 15 30 0 0 40 45 20
2014 OP 24 24 20 14 9 5 5 52 26 21
2014 OP-01 28 28 17 11 6 6 6 63 19 18

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 0 4 14 18 50 4 11 4 79 28
2019 OP 6 6 6 31 38 6 6 14 79 16
2018 OP 6 11 6 11 39 6 22 23 69 18
2018 OP-01 0 0 9 9 55 9 18 0 88 11
2017 OP 0 0 5 15 70 0 10 0 94 20
2014 OP 0 10 9 5 57 0 19 13 76 21
2014 OP-01 0 6 11 6 56 0 22 7 79 18

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 50 21 7 7 0 4 11 83 8 28
2019 OP 31 50 0 0 6 0 13 93 7 16

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 50 21 11 7 4 4 4 77 12 28
2019 OP 31 19 31 0 6 6 6 57 7 16

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 68 18 0 0 0 4 11 100 0 28
2019 OP 75 13 0 0 0 6 6 100 0 16

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 61 11 0 0 0 11 18 100 0 28
2019 OP 75 6 0 0 0 6 13 100 0 16

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 33 37 15 7 7 0 0 70 15 27
2019 OP 25 38 19 19 0 0 0 63 19 16
2018 OP 28 22 11 28 11 0 0 50 39 18
2018 OP-01 27 27 9 27 9 0 0 55 36 11
2017 OP 15 45 10 20 10 0 0 60 30 20
2014 OP 24 38 19 14 5 0 0 62 19 21
2014 OP-01 22 39 22 11 6 0 0 61 17 18

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 36 39 11 4 11 0 0 75 14 28
2019 OP 25 38 6 31 0 0 0 63 31 16
2018 OP 28 28 22 17 6 0 0 56 22 18
2018 OP-01 27 18 18 27 9 0 0 45 36 11
2017 OP 10 35 25 15 15 0 0 45 30 20
2014 OP 24 52 9 9 5 0 0 76 14 21
2014 OP-01 22 56 11 6 6 0 0 78 11 18

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 36 54 7 0 4 0 0 89 4 28
2019 OP 44 44 6 6 0 0 0 88 6 16
2018 OP 22 33 0 28 17 0 0 56 44 18
2018 OP-01 18 36 0 27 18 0 0 55 45 11
2017 OP 25 40 15 10 10 0 0 65 20 20
2014 OP 38 29 19 9 5 0 0 67 14 21
2014 OP-01 44 22 17 11 6 0 0 67 17 18

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 18 39 21 4 7 11 0 64 12 28
2019 OP 6 38 19 25 0 13 0 50 29 16
2018 OP 6 33 17 22 11 11 0 44 38 18
2018 OP-01 0 18 27 27 9 18 0 22 44 11
2017 OP 5 35 20 20 10 0 10 44 33 20

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 50 32 7 7 4 0 0 82 11 28
2019 OP 50 31 13 6 0 0 0 81 6 16
2018 OP 28 33 17 6 17 0 0 61 22 18
2018 OP-01 18 36 18 9 18 0 0 55 27 11
2017 OP 20 60 0 15 5 0 0 80 20 20
2014 OP 38 34 5 9 14 0 0 72 24 21
2014 OP-01 44 28 0 11 17 0 0 72 28 18

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 43 50 4 4 0 0 0 93 4 28
2019 OP 50 38 13 0 0 0 0 88 0 16
2018 OP 39 22 28 6 6 0 0 61 11 18
2018 OP-01 27 27 36 0 9 0 0 55 9 11
2017 OP 20 55 15 5 5 0 0 75 10 20
2014 OP 39 24 19 14 5 0 0 62 19 21
2014 OP-01 39 22 22 11 6 0 0 61 17 18

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 OP 21 79 28

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 48 22 11 0 0 4 15 86 0 27

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 OP 11 71 18 28
2019 OP 13 63 25 16
2018 OP 0 67 33 18
2018 OP-01 0 64 36 11
2017 OP 5 65 30 20
2014 OP 14 62 24 21
2014 OP-01 6 67 28 18
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 50 39 11 0 0 0 0 89 0 28
2019 OP 56 44 0 0 0 0 0 100 0 16
2018 OP 56 33 11 0 0 0 0 89 0 18
2018 OP-01 55 36 9 0 0 0 0 91 0 11
2017 OP 50 40 0 5 5 0 0 90 10 20
2014 OP 38 57 0 5 0 0 0 95 5 21
2014 OP-01 44 56 0 0 0 0 0 100 0 18

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 30 52 15 4 0 0 0 81 4 27
2019 OP 19 56 19 0 6 0 0 75 6 16
2018 OP 11 56 11 17 6 0 0 67 22 18
2018 OP-01 9 64 9 18 0 0 0 73 18 11
2017 OP 20 50 15 5 5 5 0 74 11 20
2014 OP 47 28 10 9 5 0 0 76 14 21
2014 OP-01 56 33 0 6 6 0 0 89 11 18

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 0 11 21 43 25 0 0 68 11 28
2019 OP 6 6 13 50 25 0 0 75 13 16
2018 OP 6 18 41 29 6 0 0 35 24 17
2018 OP-01 0 0 50 40 10 0 0 50 0 10
2017 OP 5 20 25 30 20 0 0 50 25 20
2014 OP 0 5 19 34 28 5 9 72 6 21
2014 OP-01 0 6 17 28 33 6 11 73 7 18

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 0 11 32 36 21 0 0 57 11 28
2019 OP 0 19 19 25 38 0 0 63 19 16
2018 OP 0 22 44 22 11 0 0 33 22 18
2018 OP-01 0 9 64 18 9 0 0 27 9 11
2017 OP 10 5 55 20 10 0 0 30 15 20
2014 OP 5 5 28 19 29 5 9 56 11 21
2014 OP-01 6 6 22 22 28 6 11 60 13 18

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 11 21 21 21 21 4 0 44 33 28
2019 OP 0 13 44 44 0 0 0 44 13 16
2018 OP 12 29 18 29 6 6 0 38 44 17
2018 OP-01 10 10 30 40 10 0 0 50 20 10
2017 OP 5 25 25 35 10 0 0 45 30 20
2014 OP 9 9 29 24 14 5 9 44 22 21
2014 OP-01 6 11 22 28 17 6 11 53 20 18

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 0 7 11 50 32 0 0 82 7 28
2019 OP 0 0 13 56 31 0 0 88 0 16
2018 OP 6 12 12 41 29 0 0 71 18 17
2018 OP-01 0 10 20 50 20 0 0 70 10 10
2017 OP 10 0 20 20 45 0 5 68 11 20
2014 OP 0 0 15 35 35 5 10 83 0 20
2014 OP-01 0 0 12 35 35 6 12 86 0 17

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 0 21 32 29 18 0 0 46 21 28
2019 OP 6 13 19 50 13 0 0 63 19 16
2018 OP 12 29 24 18 18 0 0 35 41 17
2018 OP-01 10 20 40 20 10 0 0 30 30 10
2017 OP 20 50 5 10 15 0 0 25 70 20
2014 OP 24 19 28 0 15 5 9 17 50 21
2014 OP-01 28 11 33 0 11 6 11 13 47 18

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 0 14 18 32 36 0 0 68 14 28
2019 OP 0 13 19 31 38 0 0 69 13 16
2018 OP 0 12 24 24 41 0 0 65 12 17
2018 OP-01 0 0 30 30 40 0 0 70 0 10
2017 OP 10 15 25 25 25 0 0 50 25 20
2014 OP 0 19 14 24 29 5 9 61 22 21
2014 OP-01 0 17 11 28 28 6 11 67 20 18

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 7 14 29 21 29 0 0 50 21 28
2019 OP 0 19 6 38 38 0 0 75 19 16
2018 OP 6 18 41 12 18 6 0 31 25 17
2018 OP-01 0 20 50 10 10 10 0 22 22 10
2017 OP 15 10 20 35 15 0 5 53 26 20
2014 OP 9 9 19 34 5 5 19 50 25 21
2014 OP-01 6 6 22 33 6 6 22 54 15 18

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 0 21 39 29 11 0 0 39 21 28
2019 OP 6 0 38 25 31 0 0 56 6 16

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 4 59 26 7 0 4 0 65 8 27
2019 OP 13 25 44 19 0 0 0 38 19 16

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 29 39 21 4 7 0 0 68 11 28
2019 OP 13 56 19 6 0 6 0 73 7 16
2018 OP 22 39 11 11 11 6 0 65 24 18
2018 OP-01 9 45 9 18 9 9 0 60 30 11
2017 OP 10 50 5 25 5 5 0 63 32 20
2014 OP 33 39 19 0 9 0 0 72 9 21
2014 OP-01 33 39 17 0 11 0 0 72 11 18

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 59 37 0 0 4 0 0 96 4 27
2019 OP 38 56 6 0 0 0 0 94 0 16
2018 OP 33 39 17 6 6 0 0 72 11 18
2018 OP-01 27 36 18 9 9 0 0 64 18 11
2017 OP 20 55 10 10 5 0 0 75 15 20
2014 OP 43 43 14 0 0 0 0 86 0 21
2014 OP-01 44 39 17 0 0 0 0 83 0 18

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 36 50 11 0 4 0 0 86 4 28
2019 OP 25 63 6 6 0 0 0 88 6 16
2018 OP 33 44 11 6 6 0 0 78 11 18
2018 OP-01 27 64 0 9 0 0 0 91 9 11

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 32 39 14 7 0 7 0 77 8 28
2019 OP 25 69 0 0 0 6 0 100 0 16
2018 OP 17 22 28 17 6 11 0 44 25 18
2018 OP-01 9 18 36 9 9 18 0 33 22 11
2017 OP 25 60 5 0 5 5 0 89 5 20
2014 OP 57 24 9 9 0 0 0 81 9 21
2014 OP-01 67 17 11 6 0 0 0 83 6 18

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 52 11 22 4 0 11 0 71 4 27
2019 OP 31 63 0 0 0 6 0 100 0 16
2018 OP 22 33 28 0 11 6 0 59 12 18
2018 OP-01 18 27 36 0 9 9 0 50 10 11
2017 OP 30 35 20 0 5 10 0 72 6 20
2014 OP 43 29 24 0 0 5 0 75 0 21
2014 OP-01 50 22 22 0 0 6 0 76 0 18

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 57 29 7 0 4 4 0 89 4 28
2019 OP 44 50 0 6 0 0 0 94 6 16
2018 OP 22 50 11 11 6 0 0 72 17 18
2018 OP-01 9 64 9 9 9 0 0 73 18 11
2017 OP 40 50 5 0 5 0 0 90 5 20
2014 OP 67 24 9 0 0 0 0 91 0 21
2014 OP-01 72 22 6 0 0 0 0 94 0 18

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 61 18 4 0 7 7 4 88 8 28

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 39 21 18 4 0 18 0 74 4 28

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 54 29 4 0 4 7 4 92 4 28

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 18 50 14 4 7 7 0 73 12 28
2019 OP 19 38 13 25 0 6 0 60 27 16
2018 OP 11 39 17 17 6 6 6 56 25 18
2018 OP-01 0 36 18 18 9 9 9 44 33 11
2017 OP 15 30 30 5 20 0 0 45 25 20
2014 OP 24 28 20 14 5 5 5 57 21 21
2014 OP-01 28 33 11 11 6 6 6 69 19 18

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 29 32 21 7 0 7 4 68 8 28
2019 OP 25 31 31 13 0 0 0 56 13 16
2018 OP 11 44 11 11 17 0 6 59 29 18
2018 OP-01 9 45 18 18 0 0 9 60 20 11
2017 OP 20 60 15 5 0 0 0 80 5 20
2014 OP 33 43 5 19 0 0 0 76 19 21
2014 OP-01 33 50 0 17 0 0 0 83 17 18

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 32 39 29 0 0 0 0 71 0 28
2019 OP 27 27 33 13 0 0 0 53 13 15
2018 OP 17 50 22 6 6 0 0 67 11 18
2018 OP-01 9 45 27 9 9 0 0 55 18 11

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 21 32 14 14 7 7 4 60 24 28
2019 OP 13 31 19 19 6 13 0 50 29 16
2018 OP 6 44 17 11 22 0 0 50 33 18
2018 OP-01 0 45 27 9 18 0 0 45 27 11
2017 OP 10 20 25 20 15 10 0 33 39 20
2014 OP 33 24 20 9 9 5 0 60 20 21
2014 OP-01 39 22 11 11 11 6 0 65 24 18

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 36 43 11 11 0 0 0 79 11 28

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 46 36 14 4 0 0 0 82 4 28
2019 OP 56 31 6 0 6 0 0 88 6 16
2017 OP 30 30 5 15 20 0 0 60 35 20
2014 OP 52 34 5 5 5 0 0 86 9 21
2014 OP-01 61 28 0 6 6 0 0 89 11 18

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 43 50 4 4 0 0 0 93 4 28
2019 OP 44 56 0 0 0 0 0 100 0 16
2017 OP 60 20 10 10 0 0 0 80 10 20
2014 OP 76 15 5 5 0 0 0 91 5 21
2014 OP-01 83 11 6 0 0 0 0 94 0 18

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 75 25 0 0 0 0 0 100 0 28
2017 OP 63 26 0 11 0 0 0 89 11 19
2014 OP 71 24 0 0 5 0 0 95 5 21
2014 OP-01 78 22 0 0 0 0 0 100 0 18

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 39 18 14 11 0 11 7 70 13 28
2019 OP 31 19 6 13 13 6 13 62 31 16

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 14 25 14 7 0 32 7 65 12 28
2019 OP 25 31 19 6 6 13 0 64 14 16
2018 OP 6 35 18 12 12 6 12 50 29 17
2018 OP-01 0 40 30 10 10 10 0 44 22 10
2017 OP 10 30 25 0 5 30 0 57 7 20
2014 OP 19 28 10 0 5 28 9 76 8 21
2014 OP-01 22 33 6 0 6 28 6 83 8 18

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 29 39 14 11 0 4 4 73 12 28
2019 OP 38 38 19 0 6 0 0 75 6 16
2018 OP 28 33 22 6 11 0 0 61 17 18
2018 OP-01 18 36 27 9 9 0 0 55 18 11
2017 OP 15 65 15 0 5 0 0 80 5 20
2014 OP 38 38 10 5 5 5 0 79 10 21
2014 OP-01 44 39 6 0 6 6 0 88 6 18

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 OP 0 100 28
2019 OP 0 100 16

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 21 25 11 0 0 39 4 81 0 28
2019 OP 25 31 13 0 6 19 6 75 8 16
2018 OP 17 28 22 6 11 11 6 53 20 18
2018 OP-01 9 27 36 0 9 18 0 44 11 11
2017 OP 10 30 25 0 5 30 0 57 7 20
2014 OP 24 14 5 5 0 28 24 79 10 21
2014 OP-01 28 17 0 6 0 22 28 89 11 18

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 39 36 14 0 0 11 0 84 0 28
2019 OP 44 31 13 0 6 6 0 80 7 16
2018 OP 22 33 17 6 17 6 0 59 24 18
2018 OP-01 18 27 27 9 9 9 0 50 20 11
2017 OP 30 45 20 0 5 0 0 75 5 20
2014 OP 38 24 5 9 5 19 0 76 17 21
2014 OP-01 44 22 0 6 6 22 0 86 14 18

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 OP 14 86 28

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 OP 7 93 28
2019 OP 13 88 16

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 39 32 18 4 0 7 0 77 4 28
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 29 25 36 0 4 7 0 58 4 28

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 33 30 22 11 0 0 4 65 12 27

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 39 25 25 7 0 0 4 67 7 28

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 46 25 18 7 0 0 4 74 7 28

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 43 29 21 4 0 0 4 74 4 28

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 54 7 7 7 0 21 4 81 10 28

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 25 32 29 7 7 0 0 57 14 28

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 39 25 32 0 4 0 0 64 4 28

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 41 22 26 11 0 0 0 63 11 27

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 25 43 25 0 4 4 0 70 4 28
2019 OP 38 38 0 13 6 6 0 80 20 16
2018 OP 18 53 12 12 6 0 0 71 18 17
2018 OP-01 20 60 0 10 10 0 0 80 20 10
2017 OP 20 45 5 20 10 0 0 65 30 20

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 32 29 25 11 4 0 0 61 14 28

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 44 19 26 4 0 7 0 68 4 27

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 36 36 18 7 4 0 0 71 11 28
2019 OP 31 38 13 19 0 0 0 69 19 16
2018 OP 6 65 6 6 18 0 0 71 24 17
2018 OP-01 0 70 0 10 20 0 0 70 30 10
2017 OP 5 45 30 10 10 0 0 50 20 20

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 21 18 21 29 11 0 0 39 39 28

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 7 46 21 14 11 0 0 54 25 28
2019 OP 19 0 44 19 19 0 0 19 38 16
2018 OP 11 11 17 17 44 0 0 22 61 18
2018 OP-01 9 9 27 27 27 0 0 18 55 11
2017 OP 15 15 15 20 35 0 0 30 55 20

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 25 36 25 7 4 0 4 63 11 28
2019 OP 19 31 25 25 0 0 0 50 25 16
2018 OP 17 28 22 17 17 0 0 44 33 18
2018 OP-01 9 18 27 27 18 0 0 27 45 11
2017 OP 0 20 55 10 15 0 0 20 25 20

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 57 29 11 0 0 0 4 89 0 28
2019 OP 44 44 13 0 0 0 0 88 0 16
2018 OP 22 22 28 22 0 0 6 47 24 18
2018 OP-01 18 18 27 27 0 0 9 40 30 11
2017 OP 40 25 15 10 5 0 5 68 16 20

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 41 22 22 11 0 0 4 65 12 27
2019 OP 31 13 25 31 0 0 0 44 31 16
2018 OP 17 22 33 6 17 0 6 41 24 18
2018 OP-01 9 18 45 9 9 0 9 30 20 11
2017 OP 0 30 25 25 20 0 0 30 45 20

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 75 4 4 4 0 0 14 92 4 28
2019 OP 69 19 6 0 0 0 6 93 0 16
2018 OP 50 28 6 0 6 0 11 88 6 18
2018 OP-01 64 9 0 0 9 0 18 89 11 11
2017 OP 45 35 5 5 0 0 10 89 6 20

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 27 35 31 0 4 0 4 64 4 26
2019 OP 31 31 38 0 0 0 0 63 0 16
2018 OP 33 22 17 11 17 0 0 56 28 18
2018 OP-01 27 36 0 18 18 0 0 64 36 11
2017 OP 22 17 39 11 11 0 0 39 22 18

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 32 18 11 21 7 0 11 56 32 28

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 29 32 29 11 0 0 0 61 11 28
2019 OP 25 19 50 6 0 0 0 44 6 16
2018 OP 22 22 33 11 11 0 0 44 22 18
2018 OP-01 18 27 45 0 9 0 0 45 9 11
2017 OP 0 41 29 18 12 0 0 41 29 17

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 36 32 21 4 4 0 4 70 7 28
2019 OP 31 38 19 13 0 0 0 69 13 16
2018 OP 17 44 11 11 11 0 6 65 24 18
2018 OP-01 9 55 18 9 0 0 9 70 10 11
2017 OP 17 44 22 6 11 0 0 61 17 18

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 43 39 14 0 0 0 4 85 0 28
2019 OP 31 50 19 0 0 0 0 81 0 16
2018 OP 22 39 11 11 11 0 6 65 24 18
2018 OP-01 18 45 18 9 0 0 9 70 10 11
2017 OP 28 44 17 6 6 0 0 72 11 18

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 36 21 32 7 0 0 4 59 7 28
2019 OP 25 31 25 19 0 0 0 56 19 16

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 36 32 21 7 4 0 0 68 11 28

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 39 39 18 4 0 0 0 79 4 28
2019 OP 50 44 6 0 0 0 0 94 0 16
2018 OP 33 44 6 11 0 0 6 82 12 18
2018 OP-01 27 45 9 9 0 0 9 80 10 11
2017 OP 44 33 11 6 6 0 0 78 11 18

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 46 29 18 7 0 0 0 75 7 28
2019 OP 56 25 6 0 13 0 0 81 13 16
2018 OP 39 28 11 11 11 0 0 67 22 18
2018 OP-01 36 27 9 18 9 0 0 64 27 11
2017 OP 35 25 20 15 5 0 0 60 20 20

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 46 32 11 7 4 0 0 79 11 28

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 75 7 7 0 0 0 11 92 0 28
2019 OP 81 13 6 0 0 0 0 94 0 16
2018 OP 56 17 17 0 11 0 0 72 11 18
2018 OP-01 64 18 0 0 18 0 0 82 18 11

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 82 11 7 0 0 0 0 93 0 28
2019 OP 75 13 13 0 0 0 0 88 0 16
2018 OP 67 11 6 0 11 0 6 82 12 18
2018 OP-01 64 9 0 0 18 0 9 80 20 11
2017 OP 60 30 0 0 5 0 5 95 5 20

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 50 36 14 0 0 0 0 86 0 28
2019 OP 44 31 13 6 6 0 0 75 13 16
2018 OP 56 22 22 0 0 0 0 78 0 18
2018 OP-01 64 9 27 0 0 0 0 73 0 11
2017 OP 45 40 10 0 5 0 0 85 5 20

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 56 26 7 4 4 0 4 85 8 27
2019 OP 38 50 0 6 6 0 0 88 13 16
2018 OP 50 17 22 0 11 0 0 67 11 18
2018 OP-01 45 18 18 0 18 0 0 64 18 11
2017 OP 45 10 25 5 10 0 5 58 16 20

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 54 11 11 0 0 0 25 86 0 28
2019 OP 69 0 0 0 0 0 31 100 0 16
2018 OP 44 11 6 0 0 0 39 91 0 18
2018 OP-01 45 9 0 0 0 0 45 100 0 11
2017 OP 40 5 0 0 5 0 50 90 10 20

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 71 25 4 0 0 0 0 96 0 28
2019 OP 56 38 6 0 0 0 0 94 0 16
2018 OP 44 28 11 6 0 0 11 81 6 18
2018 OP-01 55 18 9 0 0 0 18 89 0 11
2017 OP 60 20 5 0 5 0 10 89 6 20

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 71 14 11 4 0 0 0 86 4 28
2019 OP 75 19 0 6 0 0 0 94 6 16
2018 OP 72 11 6 0 6 0 6 88 6 18
2018 OP-01 64 9 9 0 9 0 9 80 10 11
2017 OP 85 10 0 0 0 0 5 100 0 20

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 36 46 14 4 0 0 0 82 4 28
2019 OP 69 25 6 0 0 0 0 94 0 16
2018 OP 33 39 17 0 6 0 6 76 6 18
2018 OP-01 45 36 9 0 0 0 9 90 0 11
2017 OP 50 25 20 0 0 0 5 79 0 20

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 18 61 18 0 4 0 0 79 4 28

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 29 36 36 0 0 0 0 64 0 28
2019 OP 25 44 31 0 0 0 0 69 0 16
2018 OP 17 44 22 11 6 0 0 61 17 18
2018 OP-01 9 55 27 0 9 0 0 64 9 11
2017 OP 5 50 40 0 5 0 0 55 5 20

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 4 11 36 39 11 0 0 50 14 28
2019 OP 0 6 50 19 25 0 0 44 6 16
2018 OP 12 18 24 47 0 0 0 47 29 17
2018 OP-01 9 27 18 45 0 0 0 45 36 11
2017 OP 5 15 45 35 0 0 0 35 20 20
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 32 57 11 0 64 36 28

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 OP 39 21 14 4 4 7 11 74 9 28
2019 OP 38 44 6 13 0 0 0 81 13 16
2018 OP 22 0 33 0 33 0 11 25 38 18
2018 OP-01 18 0 55 0 18 0 9 20 20 11
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