2020 Public Service Employee Survey Results by Theme for Department of National Defence by Question 106. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	41	37	8	10	4	78	14	188
2020	IS-02	40	40	12	8	0	80	8	25
2020	IS-03	38	38	6	18	0	76	18	50
2020	IS-04	41	31	11	11	6	72	17	54
2020	IS-05	43	40	9	0	9	83	9	35
2019	IS	49	26	9	12	4	75	16	182
2019	IS-02	48	35	9	4	4	83	9	23
2019	IS-03	48	23	10	13	6	71	19	48
2019	IS-04	45	27	9	13	5	73	18	55
2019	IS-05	47	26	11	16	0	74	16	38
2019	IS-06	67	22	0	11	0	89	11	18
2018	IS	43	38	10	8	1	81	9	150
2018	IS-03	47	37	8	5	3	84	8	38
2018	IS-04	39	45	6	10	0	84	10	49
2018	IS-05	43	35	22	0	0	78	0	23
2018	IS-06	56	33	6	6	0	89	6	18
2017	IS	41	43	9	7	0	83	7	126
2017	IS-02	27	40	20	13	0	67	13	15
2017	IS-03	34	51	11	4	0	85	4	27
2017	IS-04	38	47	6	9	0	85	9	45
2017	IS-05	46	36	13	5	0	82	5	22
2017	IS-06	65	29	0	6	0	94	6	17
2014	IS	31	45	13	8	3	77	10	159
2014	IS-02	24	41	29	6	0	65	6	17
2014	IS-03	27	48	16	5	5	75	9	44
2014	IS-04	26	47	11	13	4	72	17	47
2014	IS-05	44	44	8	3	0	89	3	36
2014	IS-06	40	40	7	13	0	80	13	15

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	43	34	12	6	5	77	12	188
2020	IS-02	48	36	8	8	0	84	8	25
2020	IS-03	50	20	16	10	4	70	14	50
2020	IS-04	41	33	13	6	7	74	13	54
2020	IS-05	31	40	14	6	9	71	14	35
2019	IS	35	36	13	8	7	72	15	181
2019	IS-02	30	43	26	0	0	74	0	23
2019	IS-03	38	25	19	6	13	63	19	48
2019	IS-04	36	38	7	11	7	75	18	55
2019	IS-05	41	41	3	11	5	81	16	37
2019	IS-06	22	44	22	11	0	67	11	18
2018	IS	42	34	14	6	5	76	11	152
2018	IS-03	44	31	13	5	8	74	13	39
2018	IS-04	42	36	10	8	4	78	12	50
2018	IS-05	48	26	22	0	4	74	4	23
2018	IS-06	33	44	11	11	0	78	11	18
2017	IS	39	37	8	10	6	76	16	126
2017	IS-02	27	47	20	0	7	73	7	15
2017	IS-03	45	43	4	8	0	89	8	27
2017	IS-04	36	24	13	20	7	60	27	45
2017	IS-05	41	45	0	5	9	86	14	22
2017	IS-06	47	41	0	6	6	88	12	17

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	56	29	13	2	1	85	3	182
2020	IS-02	43	39	17	0	0	83	0	23
2020	IS-03	54	30	14	2	0	84	2	50
2020	IS-04	57	26	13	0	4	83	4	53
2020	IS-05	57	29	9	6	0	86	6	35
2019	IS	55	31	9	3	2	86	5	180
2019	IS-02	43	57	0	0	0	100	0	23
2019	IS-03	60	23	13	4	0	83	4	48
2019	IS-04	49	35	7	5	4	84	9	55
2019	IS-05	56	25	14	3	3	81	6	36
2019	IS-06	72	22	6	0	0	94	0	18
2018	IS	57	26	11	5	1	83	6	152
2018	IS-03	49	31	15	5	0	79	5	39
2018	IS-04	59	25	8	6	2	84	8	51
2018	IS-05	57	26	17	0	0	83	0	23
2018	IS-06	78	11	6	6	0	89	6	18
2017	IS	57	36	5	2	0	93	2	126
2017	IS-02	27	60	7	7	0	87	7	15
2017	IS-03	45	47	8	0	0	92	0	27
2017	IS-04	64	29	7	0	0	93	0	45
2017	IS-05	59	32	4	5	0	91	5	22
2017	IS-06	82	18	0	0	0	100	0	17
2014	IS	64	26	8	1	1	90	2	158
2014	IS-02	53	41	6	0	0	94	0	17
2014	IS-03	66	20	14	0	0	86	0	44
2014	IS-04	57	30	7	4	2	87	7	46
2014	IS-05	69	25	6	0	0	94	0	36
2014	IS-06	80	13	7	0	0	93	0	15

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	49	34	9	7	1	1	83	9	188
2020	IS-02	52	48	0	0	0	0	100	0	25
2020	IS-03	48	28	14	8	0	2	78	8	50
2020	IS-04	48	31	9	11	0	0	80	11	54
2020	IS-05	46	34	11	6	3	0	80	9	35
2019	IS	49	33	10	5	2	0	82	8	182
2019	IS-02	48	52	0	0	0	0	100	0	23
2019	IS-03	50	25	13	8	4	0	75	13	48
2019	IS-04	44	36	11	7	2	0	80	9	55
2019	IS-05	53	26	13	5	3	0	79	8	38
2019	IS-06	61	33	6	0	0	0	94	0	18
2018	IS	50	31	13	5	1	1	81	5	151
2018	IS-03	51	31	15	3	0	0	82	3	39
2018	IS-04	51	37	8	4	0	0	88	4	49
2018	IS-05	35	30	30	4	0	0	65	4	23
2018	IS-06	67	28	0	6	0	0	94	6	18
2017	IS	42	43	9	4	2	0	86	6	125
2017	IS-02	27	53	13	7	0	0	80	7	15
2017	IS-03	46	46	8	0	0	0	92	0	26
2017	IS-04	45	37	7	9	2	0	82	11	45
2017	IS-05	37	46	18	0	0	0	82	0	22
2017	IS-06	53	41	0	0	6	0	94	6	17
2014	IS	41	43	9	5	2	0	84	7	159
2014	IS-02	41	35	18	6	0	0	76	6	17
2014	IS-03	41	43	5	7	5	0	84	11	44
2014	IS-04	38	40	13	6	2	0	79	9	47
2014	IS-05	39	56	6	0	0	0	94	0	36
2014	IS-06	53	33	7	7	0	0	87	7	15

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	48	33	11	6	2	1	81	8	185
2020	IS-02	58	38	4	0	0	0	96	0	24
2020	IS-03	44	34	14	8	0	0	78	8	50
2020	IS-04	44	28	13	13	2	0	72	15	54
2020	IS-05	44	35	15	0	6	0	79	6	34
2019	IS	51	31	8	4	6	1	82	9	181
2019	IS-02	65	30	4	0	0	0	96	0	23
2019	IS-03	46	25	13	6	8	2	72	15	48
2019	IS-04	42	40	7	5	5	0	82	11	55
2019	IS-05	53	32	8	3	5	0	84	8	38
2019	IS-06	71	18	6	0	6	0	88	6	17
2018	IS	48	32	12	7	1	0	80	8	152
2018	IS-03	53	29	8	11	0	0	82	11	38
2018	IS-04	33	42	13	8	4	0	75	12	52
2018	IS-05	59	23	18	0	0	0	82	0	22
2018	IS-06	44	44	6	6	0	0	89	6	18
2017	IS	43	39	10	5	1	0	83	7	127
2017	IS-02	47	33	13	7	0	0	80	7	15
2017	IS-03	46	43	7	0	3	0	90	3	28
2017	IS-04	40	36	13	11	0	0	76	11	45
2017	IS-05	32	50	14	5	0	0	82	5	22
2017	IS-06	59	35	0	0	6	0	94	6	17
2014	IS	24	45	19	9	3	0	69	12	159
2014	IS-02	24	41	35	0	0	0	65	0	17
2014	IS-03	25	48	14	7	7	0	73	14	44
2014	IS-04	23	40	19	15	2	0	64	17	47
2014	IS-05	17	61	14	6	3	0	78	8	36
2014	IS-06	40	20	27	13	0	0	60	13	15

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	45	34	10	9	2	1	79	11	186
2020	IS-02	50	42	4	4	0	0	92	4	24
2020	IS-03	46	24	16	12	2	0	70	14	50
2020	IS-04	39	33	9	15	4	0	72	19	54
2020	IS-05	44	38	9	3	3	3	85	6	34
2019	IS	51	30	10	4	4	1	82	8	180
2019	IS-02	65	22	13	0	0	0	87	0	23
2019	IS-03	44	29	8	10	6	2	74	17	48
2019	IS-04	39	41	9	4	7	0	80	11	54
2019	IS-05	55	29	13	0	3	0	84	3	38
2019	IS-06	82	12	6	0	0	0	94	0	17
2018	IS	47	37	9	5	1	1	85	7	151
2018	IS-03	47	34	8	8	0	3	84	8	38
2018	IS-04	37	44	10	6	4	0	81	10	52
2018	IS-05	50	41	9	0	0	0	91	0	22
2017	IS	43	42	9	6	0	1	85	6	127
2017	IS-02	47	40	13	0	0	0	87	0	15
2017	IS-03	46	43	10	0	0	0	90	0	28
2017	IS-04	36	40	13	9	0	2	77	9	45
2017	IS-05	27	59	5	9	0	0	86	9	22
2017	IS-06	71	24	0	6	0	0	94	6	17
2014	IS	25	50	14	8	4	0	75	11	159
2014	IS-02	35	35	24	6	0	0	71	6	17
2014	IS-03	23	48	16	7	7	0	70	14	44
2014	IS-04	21	51	13	11	4	0	72	15	47
2014	IS-05	17	69	8	3	3	0	86	6	36
2014	IS-06	47	27	13	13	0	0	73	13	15

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	45	26	12	10	3	3	0	74	14	187
2020	IS-02	52	24	16	4	4	0	0	76	8	25
2020	IS-03	40	24	14	14	4	4	0	67	19	50
2020	IS-04	46	26	13	11	2	2	0	74	13	54
2020	IS-05	44	32	9	9	6	0	0	76	15	34
2019	IS	50	18	14	9	4	3	0	71	14	181
2019	IS-02	52	22	17	4	0	4	0	77	5	23
2019	IS-03	44	17	17	10	8	4	0	63	20	48
2019	IS-04	47	18	13	13	5	4	0	68	19	55
2019	IS-05	53	18	16	8	3	3	0	73	11	38
2019	IS-06	71	18	6	6	0	0	0	88	6	17
2018	IS	40	28	19	6	3	3	1	71	10	151
2018	IS-03	30	30	22	8	3	5	3	65	12	37
2018	IS-04	37	33	23	4	4	0	0	69	8	52
2018	IS-05	50	27	18	0	5	0	0	77	5	22
2018	IS-06	39	33	22	0	6	0	0	72	6	18
2017	IS	38	28	14	12	3	5	0	69	16	126
2017	IS-02	40	13	27	20	0	0	0	53	20	15
2017	IS-03	46	22	22	7	0	4	0	70	7	28
2017	IS-04	31	38	6	13	6	4	0	72	21	45
2017	IS-05	33	24	19	19	0	5	0	60	20	21
2017	IS-06	47	29	6	0	6	12	0	87	7	17
2014	IS	27	29	16	17	6	4	0	59	24	159
2014	IS-02	35	18	18	6	18	6	0	56	25	17
2014	IS-03	32	27	14	11	9	7	0	63	22	44
2014	IS-04	17	38	13	23	2	6	0	59	27	47
2014	IS-05	22	31	28	17	3	0	0	53	19	36
2014	IS-06	47	13	7	27	7	0	0	60	33	15

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	59	22	10	5	1	1	3	84	6	187
2020	IS-02	44	24	24	0	4	0	4	71	4	25
2020	IS-03	53	20	10	12	0	2	2	77	13	49
2020	IS-04	63	19	11	6	0	0	2	83	6	54
2020	IS-05	63	29	6	0	0	0	3	94	0	35
2019	IS	56	25	9	4	2	1	3	84	6	182
2019	IS-02	48	26	13	0	4	0	9	81	5	23
2019	IS-03	50	23	13	13	0	0	2	74	13	48
2019	IS-04	56	24	11	2	2	0	5	85	4	55
2019	IS-05	61	32	5	0	3	0	0	92	3	38
2019	IS-06	72	17	0	6	0	6	0	94	6	18

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	54	26	8	8	3	0	1	81	11	188
2020	IS-02	56	24	16	4	0	0	0	80	4	25
2020	IS-03	58	18	6	14	2	0	2	78	16	50
2020	IS-04	56	22	9	6	7	0	0	78	13	54
2020	IS-05	46	37	6	11	0	0	0	83	11	35
2019	IS	47	31	8	8	5	1	0	78	13	182
2019	IS-02	48	35	13	4	0	0	0	83	4	23
2019	IS-03	50	27	13	2	8	0	0	77	10	48
2019	IS-04	49	24	5	16	2	4	0	75	19	55
2019	IS-05	47	32	8	5	8	0	0	79	13	38
2019	IS-06	28	56	0	11	6	0	0	83	17	18
2018	IS	43	39	7	7	3	1	0	82	10	148
2018	IS-03	53	33	8	3	3	0	0	86	6	36
2018	IS-04	37	45	4	10	4	0	0	82	14	49
2018	IS-05	39	35	9	13	0	4	0	77	14	23
2018	IS-06	44	44	11	0	0	0	0	89	0	18
2017	IS	52	31	8	5	4	1	0	83	9	126
2017	IS-02	67	20	0	0	7	7	0	93	7	15
2017	IS-03	63	26	8	0	4	0	0	89	4	27
2017	IS-04	44	36	11	6	2	0	0	80	9	45
2017	IS-05	36	36	9	14	5	0	0	73	18	22
2017	IS-06	59	29	6	0	6	0	0	88	6	17
2014	IS	36	38	8	11	6	0	0	74	18	159
2014	IS-02	41	29	18	6	6	0	0	71	12	17
2014	IS-03	39	36	9	9	7	0	0	75	16	44
2014	IS-04	34	32	9	17	9	0	0	66	26	47
2014	IS-05	31	58	0	6	6	0	0	89	11	36
2014	IS-06	40	27	13	20	0	0	0	67	20	15

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	61	23	5	6	4	0	1	84	11	188
2020	IS-02	72	20	4	4	0	0	0	92	4	25
2020	IS-03	64	18	8	4	4	0	2	84	8	50
2020	IS-04	54	22	4	11	9	0	0	76	20	54
2020	IS-05	60	23	9	9	0	0	0	83	9	35
2019	IS	49	28	8	8	7	1	0	77	15	182
2019	IS-02	61	17	13	9	0	0	0	78	9	23
2019	IS-03	50	23	6	6	15	0	0	73	21	48
2019	IS-04	47	27	11	7	5	2	0	76	13	55
2019	IS-05	45	39	3	8	5	0	0	84	13	38
2019	IS-06	44	33	6	11	6	0	0	78	17	18
2018	IS	49	30	12	5	3	1	0	80	8	149
2018	IS-03	57	27	14	3	0	0	0	84	3	37
2018	IS-04	41	43	6	4	6	0	0	84	10	49
2018	IS-05	39	35	17	0	4	4	0	77	5	23
2018	IS-06	72	11	6	11	0	0	0	83	11	18
2017	IS	56	26	9	6	4	0	0	81	10	124
2017	IS-02	60	20	7	13	0	0	0	80	13	15
2017	IS-03	63	22	7	4	4	0	0	85	8	27
2017	IS-04	55	29	9	2	5	0	0	84	7	44
2017	IS-05	38	33	14	10	5	0	0	71	15	21
2017	IS-06	65	18	6	6	6	0	0	82	12	17
2014	IS	40	36	13	6	6	0	0	76	11	159
2014	IS-02	53	35	6	6	0	0	0	88	6	17
2014	IS-03	45	25	14	7	9	0	0	70	16	44
2014	IS-04	36	38	15	6	4	0	0	74	11	47
2014	IS-05	33	44	14	3	6	0	0	78	8	36
2014	IS-06	40	40	7	7	7	0	0	80	13	15

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	42	34	12	5	4	4	0	79	9	187
2020	IS-02	48	40	8	0	4	0	0	88	4	25
2020	IS-03	48	14	22	8	4	4	0	65	13	50
2020	IS-04	35	39	6	7	7	6	0	78	16	54
2020	IS-05	40	43	9	3	0	6	0	88	3	35
2019	IS	38	40	8	7	4	3	1	80	11	178
2019	IS-02	48	43	9	0	0	0	0	91	0	23
2019	IS-03	40	25	10	10	8	4	2	69	20	48
2019	IS-04	28	48	7	11	2	4	0	79	13	54
2019	IS-05	47	33	11	0	6	3	0	83	6	36
2019	IS-06	29	65	0	6	0	0	0	94	6	17
2018	IS	46	30	16	3	2	3	0	78	5	153
2018	IS-03	61	13	21	5	0	0	0	74	5	38
2018	IS-04	31	40	13	4	4	8	0	77	8	52
2018	IS-05	48	39	13	0	0	0	0	87	0	23
2018	IS-06	44	39	11	0	6	0	0	83	6	18
2017	IS	32	42	13	7	1	6	0	78	8	127
2017	IS-02	33	40	13	7	0	7	0	79	7	15
2017	IS-03	51	35	7	0	0	7	0	92	0	28
2017	IS-04	22	51	9	6	2	9	0	81	10	45
2017	IS-05	18	50	23	9	0	0	0	68	9	22
2017	IS-06	47	18	18	18	0	0	0	65	18	17
2014	IS	23	38	16	13	7	4	0	63	20	159
2014	IS-02	35	29	18	0	12	6	0	69	13	17
2014	IS-03	20	41	23	5	7	5	0	64	12	44
2014	IS-04	28	28	13	17	11	4	0	58	29	47
2014	IS-05	14	50	14	19	0	3	0	66	20	36
2014	IS-06	20	47	7	20	7	0	0	67	27	15

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	37	36	14	10	4	1	73	13	188
2020	IS-02	40	44	12	4	0	0	84	4	25
2020	IS-03	42	22	20	12	4	0	64	16	50
2020	IS-04	31	33	17	9	7	2	66	17	54
2020	IS-05	34	49	3	11	3	0	83	14	35
2019	IS	36	36	13	9	4	1	73	14	179
2019	IS-02	35	57	4	4	0	0	91	4	23
2019	IS-03	42	19	19	10	8	2	62	19	48
2019	IS-04	31	42	7	13	5	2	74	19	55
2019	IS-05	39	28	25	6	3	0	67	8	36
2019	IS-06	29	59	0	12	0	0	88	12	17
2018	IS	40	37	13	9	1	0	76	10	153
2018	IS-03	53	21	13	13	0	0	74	13	38
2018	IS-04	21	58	10	8	4	0	79	12	52
2018	IS-05	52	22	13	13	0	0	74	13	23
2018	IS-06	39	44	6	11	0	0	83	11	18
2017	IS	28	42	13	11	2	2	73	14	127
2017	IS-02	33	47	7	7	0	7	86	7	15
2017	IS-03	40	45	7	4	0	4	89	4	28
2017	IS-04	22	42	13	18	2	2	66	20	45
2017	IS-05	13	46	23	14	5	0	59	18	22
2017	IS-06	41	29	18	6	6	0	71	12	17
2014	IS	18	39	17	15	10	1	58	25	159
2014	IS-02	24	35	24	6	12	0	59	18	17
2014	IS-03	18	43	25	5	7	2	63	12	44
2014	IS-04	19	30	9	28	15	0	49	43	47
2014	IS-05	14	50	14	17	6	0	64	22	36
2014	IS-06	20	33	20	13	13	0	53	27	15

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	27	36	12	17	6	2	64	24	187
2020	IS-02	28	52	8	8	4	0	80	12	25
2020	IS-03	28	28	20	16	6	2	57	22	50
2020	IS-04	30	23	9	23	11	4	55	35	53
2020	IS-05	17	46	17	14	6	0	63	20	35
2019	IS	21	37	16	19	4	3	60	24	179
2019	IS-02	22	52	13	4	0	9	81	5	23
2019	IS-03	31	25	15	17	8	4	59	26	48
2019	IS-04	18	38	20	18	4	2	57	22	55
2019	IS-05	19	33	14	31	3	0	53	33	36
2019	IS-06	6	59	12	24	0	0	65	24	17
2018	IS	22	38	19	15	3	3	62	18	152
2018	IS-03	37	26	16	18	3	0	63	21	38
2018	IS-04	12	46	19	15	4	4	60	20	52
2018	IS-05	17	30	30	22	0	0	48	22	23
2017	IS	22	37	18	13	5	5	62	19	127
2017	IS-02	20	47	13	13	0	7	71	14	15
2017	IS-03	36	42	11	4	0	7	84	4	28
2017	IS-04	18	31	22	13	9	7	53	23	45
2017	IS-05	9	31	27	28	5	0	41	32	22
2017	IS-06	29	41	12	12	6	0	71	18	17
2014	IS	11	30	25	18	15	2	42	33	158
2014	IS-02	18	24	29	12	12	6	44	25	17
2014	IS-03	11	36	34	7	11	0	48	18	44
2014	IS-04	6	28	15	30	17	4	36	49	47
2014	IS-05	6	34	29	20	11	0	40	31	35
2014	IS-06	27	20	13	13	27	0	47	40	15

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	25	34	13	21	7	0	59	28	188
2020	IS-02	24	44	16	16	0	0	68	16	25
2020	IS-03	30	20	16	28	6	0	50	34	50
2020	IS-04	26	31	4	22	17	0	57	39	54
2020	IS-05	23	34	26	14	3	0	57	17	35
2019	IS	20	34	21	15	9	1	54	25	179
2019	IS-02	35	22	30	4	9	0	57	13	23
2019	IS-03	21	33	21	10	13	2	55	23	48
2019	IS-04	15	35	18	20	11	2	50	31	55
2019	IS-05	19	33	22	19	6	0	53	25	36
2019	IS-06	12	53	12	18	6	0	65	24	17
2018	IS	18	38	18	18	7	2	57	25	153
2018	IS-03	29	37	16	13	5	0	66	18	38
2018	IS-04	12	33	19	27	6	4	46	34	52
2018	IS-05	13	43	22	13	9	0	57	22	23
2018	IS-06	6	61	6	17	11	0	67	28	18
2017	IS	19	35	12	22	11	1	54	33	127
2017	IS-02	20	27	27	20	7	0	47	27	15
2017	IS-03	29	43	6	15	7	0	73	21	28
2017	IS-04	18	33	13	25	8	2	53	34	45
2017	IS-05	5	18	14	41	22	0	23	64	22
2017	IS-06	24	53	6	6	12	0	76	18	17
2014	IS	12	30	17	30	9	1	43	40	158
2014	IS-02	35	29	12	6	18	0	65	24	17
2014	IS-03	14	33	12	33	9	0	47	42	43
2014	IS-04	9	23	21	30	13	4	33	44	47
2014	IS-05	3	36	25	36	0	0	39	36	36
2014	IS-06	13	33	7	33	13	0	47	47	15

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	36	37	13	9	5	0	73	14	188
2020	IS-02	36	48	4	12	0	0	84	12	25
2020	IS-03	36	38	14	10	2	0	74	12	50
2020	IS-04	33	35	17	6	9	0	69	15	54
2020	IS-05	31	29	17	17	6	0	60	23	35
2019	IS	29	36	15	12	7	1	66	19	181
2019	IS-02	22	43	22	13	0	0	65	13	23
2019	IS-03	35	29	13	15	8	0	65	23	48
2019	IS-04	24	44	11	11	11	0	67	22	55
2019	IS-05	38	22	22	11	5	3	61	17	37
2019	IS-06	22	56	11	11	0	0	78	11	18
2018	IS	34	35	18	8	5	0	70	13	151
2018	IS-03	38	28	23	8	3	0	67	10	39
2018	IS-04	39	31	16	6	8	0	69	14	49
2018	IS-05	30	43	13	9	4	0	74	13	23
2018	IS-06	33	44	11	11	0	0	78	11	18
2017	IS	35	36	15	8	6	1	71	14	126
2017	IS-02	40	27	20	7	7	0	67	13	15
2017	IS-03	38	40	19	4	0	0	77	4	27
2017	IS-04	29	38	13	11	7	2	69	18	45
2017	IS-05	41	27	13	9	9	0	69	18	22
2017	IS-06	35	41	12	6	6	0	76	12	17
2014	IS	29	31	15	16	8	0	60	25	159
2014	IS-02	35	24	29	12	0	0	59	12	17
2014	IS-03	32	30	18	11	9	0	61	20	44
2014	IS-04	28	21	15	30	6	0	49	36	47
2014	IS-05	31	42	11	8	8	0	72	17	36
2014	IS-06	13	53	0	13	20	0	67	33	15

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	37	37	8	10	6	1	75	17	187
2020	IS-02	52	36	8	0	4	0	88	4	25
2020	IS-03	47	33	6	10	4	0	80	14	49
2020	IS-04	28	41	11	9	11	0	69	20	54
2020	IS-05	29	43	9	14	6	0	71	20	35
2019	IS	31	39	14	11	5	0	70	16	179
2019	IS-02	36	45	9	5	5	0	82	9	22
2019	IS-03	29	35	17	13	6	0	65	19	48
2019	IS-04	31	39	19	4	7	0	70	11	54
2019	IS-05	32	35	11	19	3	0	68	22	37
2019	IS-06	22	50	6	22	0	0	72	22	18
2018	IS	32	38	12	12	5	1	71	17	151
2018	IS-03	36	38	10	10	3	3	76	13	39
2018	IS-04	29	45	10	10	6	0	73	16	49
2018	IS-05	22	43	13	9	13	0	65	22	23
2018	IS-06	33	44	6	17	0	0	78	17	18
2017	IS	38	40	10	8	3	1	78	11	126
2017	IS-02	27	20	27	13	13	0	47	27	15
2017	IS-03	48	41	7	4	0	0	89	4	27
2017	IS-04	45	35	9	7	2	2	82	9	45
2017	IS-05	18	59	9	9	5	0	77	14	22
2017	IS-06	41	41	6	12	0	0	82	12	17

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	56	23	9	9	3	1	79	12	186
2020	IS-02	52	36	0	12	0	0	88	12	25
2020	IS-03	62	20	8	6	2	2	84	8	50
2020	IS-04	51	21	15	6	8	0	72	13	53
2020	IS-05	51	17	9	20	3	0	69	23	35
2019	IS	45	21	16	9	7	1	67	17	182
2019	IS-02	48	30	13	4	4	0	78	9	23
2019	IS-03	40	21	21	13	6	0	60	19	48
2019	IS-04	51	13	16	13	5	2	65	19	55
2019	IS-05	45	29	11	5	11	0	74	16	38
2019	IS-06	39	22	22	6	11	0	61	17	18
2018	IS	39	39	9	9	3	1	78	12	149
2018	IS-03	46	38	8	8	0	0	84	8	37
2018	IS-04	35	43	8	10	4	0	78	14	49
2018	IS-05	35	48	0	9	9	0	83	17	23
2018	IS-06	50	33	6	11	0	0	83	11	18
2017	IS	41	38	10	7	4	0	79	11	126
2017	IS-02	33	33	7	13	13	0	67	27	15
2017	IS-03	52	34	4	7	4	0	85	11	27
2017	IS-04	42	29	20	9	0	0	71	9	45
2017	IS-05	32	59	5	0	5	0	91	5	22
2017	IS-06	41	47	0	6	6	0	88	12	17
2014	IS	39	35	9	11	5	0	74	16	159
2014	IS-02	47	29	6	18	0	0	76	18	17
2014	IS-03	39	30	20	5	7	0	68	11	44
2014	IS-04	36	32	9	19	4	0	68	23	47
2014	IS-05	36	50	0	8	6	0	86	14	36
2014	IS-06	47	33	7	7	7	0	80	13	15

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	33	41	10	13	2	0	1	75	15	188
2020	IS-02	40	52	4	4	0	0	0	92	4	25
2020	IS-03	42	38	8	10	2	0	0	80	12	50
2020	IS-04	24	43	13	13	6	0	2	68	19	54
2020	IS-05	29	34	17	20	0	0	0	63	20	35
2019	IS	36	35	10	12	7	0	0	70	19	182
2019	IS-02	48	26	13	4	9	0	0	74	13	23
2019	IS-03	38	40	8	6	8	0	0	77	15	48
2019	IS-04	36	31	13	11	9	0	0	67	20	55
2019	IS-05	24	39	13	21	3	0	0	63	24	38
2019	IS-06	39	33	0	22	6	0	0	72	28	18
2018	IS	31	44	9	10	5	1	1	76	15	151
2018	IS-03	36	36	8	10	5	3	3	76	16	39
2018	IS-04	35	39	12	8	4	0	2	75	13	49
2018	IS-05	26	48	0	17	9	0	0	74	26	23
2018	IS-06	28	50	11	11	0	0	0	78	11	18
2017	IS	37	37	12	9	5	1	0	74	14	126
2017	IS-02	27	47	13	0	7	7	0	79	7	15
2017	IS-03	55	34	4	4	4	0	0	89	8	27
2017	IS-04	33	36	13	11	7	0	0	69	18	45
2017	IS-05	41	36	18	5	0	0	0	77	5	22
2017	IS-06	24	35	12	24	6	0	0	59	29	17
2014	IS	23	38	13	19	6	0	0	62	25	159
2014	IS-02	29	41	18	6	6	0	0	71	12	17
2014	IS-03	25	30	14	27	5	0	0	55	32	44
2014	IS-04	15	47	13	17	9	0	0	62	26	47
2014	IS-05	25	39	14	17	6	0	0	64	22	36
2014	IS-06	33	33	7	27	0	0	0	67	27	15

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	55	20	10	7	4	1	2	77	12	187
2020	IS-02	52	24	12	8	4	0	0	76	12	25
2020	IS-03	64	12	8	10	4	0	2	78	14	50
2020	IS-04	54	19	11	6	7	4	0	75	13	54
2020	IS-05	44	26	12	9	3	0	6	75	13	34

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	30	33	18	10	7	2	0	64	18	186
2020	IS-02	40	24	16	12	4	4	0	67	17	25
2020	IS-03	32	28	20	16	4	0	0	60	20	50
2020	IS-04	28	31	19	7	9	6	0	63	18	54
2020	IS-05	15	44	24	9	9	0	0	59	18	34
2019	IS	21	41	15	12	9	1	1	63	21	182
2019	IS-02	26	39	17	9	4	0	4	68	14	23
2019	IS-03	29	29	15	15	13	0	0	58	27	48
2019	IS-04	16	47	18	7	9	2	0	65	17	55
2019	IS-05	21	45	8	16	11	0	0	66	26	38
2019	IS-06	11	50	22	11	6	0	0	61	17	18
2018	IS	29	38	13	9	7	5	1	71	16	152
2018	IS-03	32	37	16	8	5	3	0	70	14	38
2018	IS-04	21	37	13	12	10	6	2	63	23	52
2018	IS-05	30	43	13	13	0	0	0	74	13	23
2017	IS	31	35	8	18	5	2	0	68	24	127
2017	IS-02	47	27	7	13	7	0	0	73	20	15
2017	IS-03	39	28	7	22	0	4	0	70	23	28
2017	IS-04	25	38	13	16	6	2	0	64	23	45
2017	IS-05	23	41	4	27	5	0	0	64	32	22
2017	IS-06	35	41	0	12	12	0	0	76	24	17
2014	IS	19	30	18	23	11	0	0	48	34	159
2014	IS-02	29	18	18	12	24	0	0	47	35	17
2014	IS-03	20	27	20	20	11	0	0	48	32	44
2014	IS-04	15	26	19	28	13	0	0	40	40	47
2014	IS-05	14	44	17	19	6	0	0	58	25	36
2014	IS-06	27	27	7	33	7	0	0	53	40	15

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	26	26	13	16	13	4	2	54	31	188
2020	IS-02	24	28	20	12	8	4	4	57	22	25
2020	IS-03	18	28	12	24	12	6	0	49	38	50
2020	IS-04	30	22	13	15	17	4	0	54	33	54
2020	IS-05	23	20	20	14	17	0	6	45	33	35
2019	IS	19	30	20	15	13	1	1	50	29	181
2019	IS-02	22	17	30	9	17	0	4	41	27	23
2019	IS-03	19	21	23	17	21	0	0	40	38	48
2019	IS-04	15	35	20	20	7	4	0	51	28	55
2019	IS-05	22	43	16	11	5	0	3	67	17	37
2019	IS-06	22	33	11	17	17	0	0	56	33	18
2018	IS	22	31	13	15	13	5	2	57	30	152
2018	IS-03	21	34	13	11	8	11	3	64	21	38
2018	IS-04	17	38	12	15	15	2	0	57	31	52
2018	IS-05	39	17	13	17	9	4	0	59	27	23
2017	IS	31	26	9	11	17	1	5	60	30	127
2017	IS-02	7	27	7	27	27	0	7	36	57	15
2017	IS-03	42	11	18	7	15	0	7	57	24	28
2017	IS-04	22	35	9	7	20	2	4	62	29	45
2017	IS-05	32	32	4	14	14	0	5	67	29	22
2017	IS-06	53	18	6	12	12	0	0	71	24	17
2014	IS	11	28	13	19	29	0	1	39	48	159
2014	IS-02	12	12	12	6	59	0	0	24	65	17
2014	IS-03	9	27	16	23	25	0	0	36	48	44
2014	IS-04	9	32	13	15	32	0	0	40	47	47
2014	IS-05	11	39	11	25	14	0	0	50	39	36
2014	IS-06	20	13	7	20	33	0	7	36	57	15

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	57	18	15	3	6	1	1	75	9	188
2020	IS-02	80	16	0	0	0	0	4	100	0	25
2020	IS-03	60	16	14	2	6	2	0	78	8	50
2020	IS-04	57	20	17	2	4	0	0	78	6	54
2020	IS-05	40	17	23	3	17	0	0	57	20	35
2019	IS	55	20	13	3	5	1	3	79	8	182
2019	IS-02	57	17	4	0	4	4	13	89	5	23
2019	IS-03	67	15	10	2	0	0	6	87	2	48
2019	IS-04	60	18	15	2	5	0	0	78	7	55
2019	IS-05	42	26	16	8	8	0	0	68	16	38
2019	IS-06	39	33	17	0	11	0	0	72	11	18

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	51	21	11	10	6	2	0	73	16	188
2020	IS-02	68	12	8	8	4	0	0	80	12	25
2020	IS-03	50	20	12	10	6	2	0	71	16	50
2020	IS-04	48	24	7	9	9	2	0	74	19	54
2020	IS-05	37	26	17	11	6	3	0	65	18	35
2019	IS	47	27	11	7	4	1	3	77	11	182
2019	IS-02	43	22	9	9	0	9	9	79	11	23
2019	IS-03	44	27	8	10	6	0	4	74	17	48
2019	IS-04	45	29	13	7	5	0	0	75	13	55
2019	IS-05	55	29	11	5	0	0	0	84	5	38
2019	IS-06	44	28	17	0	6	0	6	76	6	18

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	83	9	2	1	1	4	1	97	2	187
2020	IS-02	92	4	0	4	0	0	0	96	4	25
2020	IS-03	80	8	4	0	2	6	0	94	2	50
2020	IS-04	81	9	2	2	0	2	4	96	2	53
2020	IS-05	80	11	0	0	0	9	0	100	0	35
2019	IS	79	7	4	1	1	2	5	93	2	182
2019	IS-02	74	4	4	4	0	0	13	90	5	23
2019	IS-03	79	4	2	0	2	4	8	95	2	48
2019	IS-04	73	13	9	0	2	4	0	89	2	55
2019	IS-05	89	5	3	0	0	0	3	97	0	38
2019	IS-06	83	6	0	0	0	0	11	100	0	18

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	83	7	4	2	1	1	3	93	3	188
2020	IS-02	88	8	0	0	0	0	4	100	0	25
2020	IS-03	78	10	4	2	2	4	0	92	4	50
2020	IS-04	80	6	6	4	2	0	4	88	6	54
2020	IS-05	86	6	6	0	0	0	3	94	0	35
2019	IS	77	4	3	1	1	1	12	94	3	182
2019	IS-02	65	0	13	0	0	4	17	83	0	23
2019	IS-03	69	4	2	0	2	0	23	95	3	48
2019	IS-04	78	9	4	2	2	0	5	92	4	55
2019	IS-05	89	3	0	3	0	0	5	97	3	38
2019	IS-06	89	0	0	0	0	0	11	100	0	18

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	36	36	14	11	3	1	72	14	186
2020	IS-02	24	52	12	12	0	0	76	12	25
2020	IS-03	41	31	12	12	4	0	71	16	49
2020	IS-04	33	37	13	11	6	0	70	17	54
2020	IS-05	31	43	20	6	0	0	74	6	35
2019	IS	40	38	9	9	3	0	78	13	181
2019	IS-02	52	26	17	0	4	0	78	4	23
2019	IS-03	38	35	10	10	6	0	73	17	48
2019	IS-04	40	36	11	11	2	0	76	13	55
2019	IS-05	35	51	3	8	3	0	86	11	37
2019	IS-06	44	33	6	17	0	0	78	17	18
2018	IS	46	31	10	9	4	0	77	13	150
2018	IS-03	46	26	13	13	3	0	72	15	39
2018	IS-04	38	38	12	10	2	0	76	12	50
2018	IS-05	45	41	0	5	9	0	86	14	22
2017	IS	42	40	8	7	2	0	83	9	126
2017	IS-02	40	33	13	7	7	0	73	13	15
2017	IS-03	56	33	8	3	0	0	89	3	27
2017	IS-04	38	40	11	9	2	0	78	11	45
2017	IS-05	18	64	5	9	5	0	82	14	22
2017	IS-06	65	29	0	6	0	0	94	6	17
2014	IS	33	42	11	8	8	0	74	15	159
2014	IS-02	41	35	12	0	12	0	76	12	17
2014	IS-03	30	36	11	11	11	0	66	23	44
2014	IS-04	30	38	15	9	9	0	68	17	47
2014	IS-05	33	53	8	3	3	0	86	6	36
2014	IS-06	40	47	0	13	0	0	87	13	15

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	44	34	13	7	2	1	78	10	188
2020	IS-02	44	36	8	8	4	0	80	12	25
2020	IS-03	40	28	16	12	2	2	69	14	50
2020	IS-04	41	30	19	7	4	0	70	11	54
2020	IS-05	40	43	11	6	0	0	83	6	35
2019	IS	49	30	11	4	6	0	79	10	181
2019	IS-02	39	39	13	4	4	0	78	9	23
2019	IS-03	52	21	15	2	10	0	73	13	48
2019	IS-04	53	25	11	5	5	0	78	11	55
2019	IS-05	46	38	8	3	5	0	84	8	37
2019	IS-06	44	44	6	6	0	0	89	6	18
2018	IS	48	33	10	6	3	0	81	9	151
2018	IS-03	55	13	16	13	3	0	68	16	38
2018	IS-04	38	48	8	4	2	0	86	6	50
2018	IS-05	43	43	4	0	9	0	87	9	23
2018	IS-06	61	39	0	0	0	0	100	0	18
2017	IS	48	32	10	6	4	0	80	10	126
2017	IS-02	33	33	13	13	7	0	67	20	15
2017	IS-03	52	33	15	0	0	0	85	0	27
2017	IS-04	47	31	9	9	4	0	78	13	45
2017	IS-05	41	41	5	9	5	0	82	14	22
2017	IS-06	65	24	6	0	6	0	88	6	17
2014	IS	38	34	12	9	7	1	72	16	159
2014	IS-02	29	35	24	0	12	0	65	12	17
2014	IS-03	39	36	9	5	9	2	77	14	44
2014	IS-04	28	36	15	15	6	0	64	21	47
2014	IS-05	47	31	11	6	6	0	78	11	36
2014	IS-06	53	27	0	20	0	0	80	20	15

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	40	38	11	7	3	1	1	78	10	187
2020	IS-02	44	40	8	4	0	4	0	88	4	25
2020	IS-03	44	34	12	8	2	0	0	78	10	50
2020	IS-04	37	35	13	7	6	0	2	74	13	54
2020	IS-05	26	46	17	9	3	0	0	71	11	35
2019	IS	37	34	17	8	3	0	1	71	12	181
2019	IS-02	39	39	17	4	0	0	0	78	4	23
2019	IS-03	48	23	17	8	4	0	0	71	13	48
2019	IS-04	33	37	17	6	6	0	2	72	11	54
2019	IS-05	34	34	16	13	3	0	0	68	16	38
2019	IS-06	22	44	22	11	0	0	0	67	11	18
2018	IS	41	34	9	13	3	1	0	75	15	152
2018	IS-03	44	31	8	15	3	0	0	74	18	39
2018	IS-04	39	37	6	16	2	0	0	76	18	51
2018	IS-05	30	35	13	9	9	4	0	68	18	23
2018	IS-06	56	33	6	6	0	0	0	89	6	18
2017	IS	38	44	8	7	2	1	0	82	10	126
2017	IS-02	47	20	20	13	0	0	0	67	13	15
2017	IS-03	38	58	4	0	0	0	0	96	0	27
2017	IS-04	31	44	9	11	2	2	0	77	14	45
2017	IS-05	37	41	9	9	5	0	0	78	14	22
2017	IS-06	47	47	0	0	6	0	0	94	6	17
2014	IS	35	37	15	10	3	0	0	72	13	159
2014	IS-02	41	47	6	6	0	0	0	88	6	17
2014	IS-03	34	32	18	14	2	0	0	66	16	44
2014	IS-04	28	38	19	11	4	0	0	66	15	47
2014	IS-05	42	39	8	8	3	0	0	81	11	36
2014	IS-06	40	33	20	7	0	0	0	73	7	15

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	29	47	11	10	2	1	1	77	12	188
2020	IS-02	36	44	16	4	0	0	0	80	4	25
2020	IS-03	24	48	10	12	4	2	0	73	16	50
2020	IS-04	24	50	7	13	4	0	2	75	17	54
2020	IS-05	34	34	20	11	0	0	0	69	11	35
2019	IS	31	44	12	9	3	1	0	75	13	181
2019	IS-02	30	43	9	13	0	4	0	77	14	23
2019	IS-03	27	40	19	8	6	0	0	67	15	48
2019	IS-04	29	40	15	11	4	2	0	70	15	55
2019	IS-05	34	50	5	8	3	0	0	84	11	38
2019	IS-06	41	53	0	6	0	0	0	94	6	17
2018	IS	29	38	22	7	3	3	0	68	9	153
2018	IS-03	33	31	26	8	3	0	0	64	10	39
2018	IS-04	23	40	21	8	4	4	0	66	12	52
2018	IS-05	35	35	26	4	0	0	0	70	4	23
2017	IS	30	40	19	9	2	1	0	71	10	127
2017	IS-02	33	27	27	13	0	0	0	60	13	15
2017	IS-03	35	43	15	7	0	0	0	78	7	28
2017	IS-04	22	42	20	9	4	2	0	66	14	45
2017	IS-05	18	50	18	14	0	0	0	69	14	22
2017	IS-06	53	29	18	0	0	0	0	82	0	17

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	56	24	8	9	3	0	1	81	11	188
2020	IS-02	76	12	12	0	0	0	0	88	0	25
2020	IS-03	62	28	2	6	2	0	0	90	8	50
2020	IS-04	56	22	7	9	6	0	0	78	15	54
2020	IS-05	37	29	14	17	0	0	3	68	18	35
2019	IS	57	25	6	7	6	0	0	82	12	181
2019	IS-02	65	17	9	4	4	0	0	83	9	23
2019	IS-03	69	21	4	4	2	0	0	90	6	48
2019	IS-04	51	29	4	9	7	0	0	80	16	55
2019	IS-05	51	27	11	5	5	0	0	78	11	37
2019	IS-06	44	33	0	11	11	0	0	78	22	18
2018	IS	57	29	7	5	2	0	1	87	7	150
2018	IS-03	62	38	0	0	0	0	0	100	0	39
2018	IS-04	65	25	4	6	0	0	0	90	6	48
2018	IS-05	39	43	4	13	0	0	0	83	13	23
2018	IS-06	50	22	6	6	17	0	0	72	22	18
2017	IS	49	31	4	10	5	1	0	81	15	126
2017	IS-02	60	20	0	13	7	0	0	80	20	15
2017	IS-03	63	26	0	8	0	3	0	92	8	27
2017	IS-04	47	36	4	11	2	0	0	82	13	45
2017	IS-05	41	37	9	14	0	0	0	77	14	22
2017	IS-06	35	29	6	6	24	0	0	65	29	17
2014	IS	40	34	9	11	4	0	1	75	16	159
2014	IS-02	71	18	6	0	0	0	6	94	0	17
2014	IS-03	43	23	20	9	5	0	0	66	14	44
2014	IS-04	43	38	4	11	4	0	0	81	15	47
2014	IS-05	28	53	3	14	3	0	0	81	17	36
2014	IS-06	20	27	13	27	13	0	0	47	40	15

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	38	34	15	10	4	0	0	72	14	186
2020	IS-02	76	20	4	0	0	0	0	96	0	25
2020	IS-03	43	41	10	4	2	0	0	84	6	49
2020	IS-04	33	35	19	11	2	0	0	69	13	54
2020	IS-05	20	31	29	11	9	0	0	51	20	35
2019	IS	40	26	21	6	7	1	0	66	13	182
2019	IS-02	70	26	4	0	0	0	0	96	0	23
2019	IS-03	42	31	19	4	2	2	0	74	6	48
2019	IS-04	42	22	24	4	9	0	0	64	13	55
2019	IS-05	24	24	34	11	8	0	0	47	18	38
2019	IS-06	22	28	17	17	17	0	0	50	33	18
2018	IS	38	26	19	8	7	0	1	65	16	154
2018	IS-03	56	31	13	0	0	0	0	87	0	39
2018	IS-04	31	31	23	8	8	0	0	62	15	52
2018	IS-05	22	17	22	22	17	0	0	39	39	23
2018	IS-06	22	17	28	17	17	0	0	39	33	18
2017	IS	39	31	21	6	3	0	0	70	10	126
2017	IS-02	67	27	7	0	0	0	0	93	0	15
2017	IS-03	38	36	22	0	4	0	0	74	4	27
2017	IS-04	49	27	18	4	2	0	0	76	7	45
2017	IS-05	18	36	32	14	0	0	0	54	14	22
2017	IS-06	18	29	24	18	12	0	0	47	29	17
2014	IS	34	35	22	6	3	0	1	70	8	158
2014	IS-02	53	47	0	0	0	0	0	100	0	17
2014	IS-03	41	34	18	0	5	0	2	77	5	44
2014	IS-04	28	43	26	2	0	0	0	72	2	46
2014	IS-05	33	25	25	11	3	0	3	60	14	36
2014	IS-06	7	27	33	27	7	0	0	33	33	15

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	46	54	187
2020	IS-02	48	52	25
2020	IS-03	38	62	50
2020	IS-04	47	53	53
2020	IS-05	51	49	35

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	66	17	5	2	1	3	5	91	3	188
2020	IS-02	60	24	8	4	0	0	4	88	4	25
2020	IS-03	58	18	4	4	0	6	10	90	5	50
2020	IS-04	70	19	6	2	2	2	0	91	4	54
2020	IS-05	71	3	9	0	3	3	11	87	3	35

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	IS	27	34	39	188
2020	IS-02	16	56	28	25
2020	IS-03	26	32	42	50
2020	IS-04	30	37	33	54
2020	IS-05	29	20	51	35
2019	IS	31	26	42	182
2019	IS-02	22	48	30	23
2019	IS-03	29	21	50	48
2019	IS-04	31	27	42	55
2019	IS-05	34	26	39	38
2019	IS-06	44	11	44	18
2018	IS	32	26	41	152
2018	IS-03	24	34	42	38
2018	IS-04	35	19	46	52
2018	IS-05	32	18	50	22
2018	IS-06	50	22	28	18
2017	IS	47	28	24	127
2017	IS-02	40	33	27	15
2017	IS-03	36	24	40	28
2017	IS-04	56	27	18	45
2017	IS-05	54	27	18	22
2017	IS-06	41	35	24	17
2014	IS	43	26	31	159
2014	IS-02	35	41	24	17
2014	IS-03	45	23	32	44
2014	IS-04	51	23	26	47
2014	IS-05	36	22	42	36
2014	IS-06	40	33	27	15

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	IS	6	39	33	8	4	10	51
2020	IS-03	0	0	54	15	15	15	13
2020	IS-04	0	63	25	6	0	6	16
2020	IS-05	20	20	50	0	0	10	10
2019	IS	9	39	33	7	4	9	57
2019	IS-03	0	36	43	14	7	0	14
2019	IS-04	0	29	47	6	0	18	17
2019	IS-05	31	38	31	0	0	0	13
2018	IS	10	33	33	6	8	10	49
2018	IS-04	11	33	33	6	11	6	18
2017	IS	10	28	50	7	3	2	60
2017	IS-03	0	50	30	0	10	10	10
2017	IS-04	16	16	56	8	4	0	25
2017	IS-05	17	25	50	8	0	0	12
2014	IS	6	28	48	12	9999	7	69
2014	IS-03	15	35	40	0	9999	10	20
2014	IS-04	4	25	54	13	9999	4	24
2014	IS-05	0	23	46	23	9999	8	13

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	51	36	7	5	1	1	87	6	188
2020	IS-02	56	28	8	4	0	4	88	4	25
2020	IS-03	50	32	14	4	0	0	82	4	50
2020	IS-04	44	43	2	7	4	0	87	11	54
2020	IS-05	51	37	9	3	0	0	89	3	35
2019	IS	46	39	8	5	2	0	85	7	180
2019	IS-02	39	57	4	0	0	0	96	0	23
2019	IS-03	40	43	6	11	0	0	83	11	47
2019	IS-04	49	31	11	4	5	0	80	9	55
2019	IS-05	51	32	11	3	3	0	84	5	37
2019	IS-06	44	50	0	6	0	0	94	6	18
2018	IS	55	38	5	1	0	1	93	1	153
2018	IS-03	49	46	3	0	0	3	97	0	39
2018	IS-04	57	39	4	0	0	0	96	0	51
2018	IS-05	57	43	0	0	0	0	100	0	23
2018	IS-06	67	28	6	0	0	0	94	0	18
2017	IS	51	36	9	3	0	0	87	3	126
2017	IS-02	33	47	7	13	0	0	80	13	15
2017	IS-03	70	22	8	0	0	0	92	0	27
2017	IS-04	45	40	11	4	0	0	85	4	45
2017	IS-05	41	45	14	0	0	0	86	0	22
2017	IS-06	65	29	6	0	0	0	94	0	17
2014	IS	41	42	6	9	1	2	84	10	159
2014	IS-02	41	53	6	0	0	0	94	0	17
2014	IS-03	39	34	9	11	2	5	76	14	44
2014	IS-04	40	38	6	11	2	2	80	13	47
2014	IS-05	42	47	3	8	0	0	89	8	36
2014	IS-06	47	47	0	7	0	0	93	7	15

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	36	44	11	7	2	0	80	9	187
2020	IS-02	56	36	4	0	4	0	92	4	25
2020	IS-03	34	46	8	10	2	0	80	12	50
2020	IS-04	30	44	17	7	2	0	74	9	54
2020	IS-05	37	40	17	6	0	0	77	6	35
2019	IS	36	44	8	10	2	0	80	12	182
2019	IS-02	48	39	4	9	0	0	87	9	23
2019	IS-03	42	27	15	15	2	0	69	17	48
2019	IS-04	27	51	9	9	4	0	78	13	55
2019	IS-05	39	53	3	5	0	0	92	5	38
2019	IS-06	22	56	6	17	0	0	78	17	18
2018	IS	36	49	10	3	2	1	85	5	151
2018	IS-02	41	47	6	0	0	6	94	0	17
2018	IS-03	50	37	5	5	3	0	87	8	38
2018	IS-04	25	56	15	4	0	0	81	4	52
2018	IS-05	30	57	9	0	4	0	87	4	23
2017	IS	37	49	7	6	1	0	87	6	126
2017	IS-02	27	60	13	0	0	0	87	0	15
2017	IS-03	53	36	4	7	0	0	89	7	28
2017	IS-04	36	49	6	7	2	0	85	9	45
2017	IS-05	37	46	13	5	0	0	82	5	22
2017	IS-06	25	69	0	6	0	0	94	6	16
2014	IS	23	45	14	14	4	1	68	18	159
2014	IS-02	41	47	6	6	0	0	88	6	17
2014	IS-03	25	45	14	11	5	0	70	16	44
2014	IS-04	19	43	13	15	9	2	63	24	47
2014	IS-05	14	56	14	17	0	0	69	17	36
2014	IS-06	27	20	27	20	7	0	47	27	15

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	7	23	43	20	7	0	0	27	30	188
2020	IS-02	4	16	48	16	16	0	0	32	20	25
2020	IS-03	10	16	42	26	6	0	0	32	26	50
2020	IS-04	6	31	37	17	9	0	0	26	37	54
2020	IS-05	9	26	46	17	3	0	0	20	34	35
2019	IS	12	20	37	24	7	1	0	31	32	180
2019	IS-02	4	9	35	35	17	0	0	52	13	23
2019	IS-03	8	13	46	27	4	2	0	32	21	48
2019	IS-04	8	30	36	23	4	0	0	26	38	53
2019	IS-05	18	21	29	24	8	0	0	32	39	38
2019	IS-06	28	22	33	11	6	0	0	17	50	18
2018	IS	10	23	35	19	11	1	1	30	34	154
2018	IS-03	3	13	46	23	15	0	0	38	15	39
2018	IS-04	12	27	27	23	12	0	0	35	38	52
2018	IS-05	22	35	30	9	4	0	0	13	57	23
2018	IS-06	17	17	39	28	0	0	0	28	33	18
2017	IS	10	25	38	15	11	1	0	26	35	125
2017	IS-02	7	20	40	7	27	0	0	33	27	15
2017	IS-03	0	15	55	23	8	0	0	30	15	27
2017	IS-04	11	32	27	9	18	2	0	28	44	44
2017	IS-05	18	22	50	9	0	0	0	9	41	22
2017	IS-06	18	29	24	29	0	0	0	29	47	17
2014	IS	11	30	38	15	5	0	1	20	41	159
2014	IS-02	0	35	41	18	0	0	6	19	38	17
2014	IS-03	14	20	32	23	11	0	0	34	34	44
2014	IS-04	11	34	40	13	0	0	2	13	46	47
2014	IS-05	11	31	42	11	6	0	0	17	42	36
2014	IS-06	13	33	40	7	7	0	0	13	47	15

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	8	18	28	27	18	2	0	45	27	187
2020	IS-02	16	8	36	16	24	0	0	40	24	25
2020	IS-03	8	20	18	26	26	2	0	53	29	50
2020	IS-04	2	17	28	34	17	2	0	52	19	53
2020	IS-05	11	23	29	29	9	0	0	37	34	35
2019	IS	6	17	29	29	18	1	0	47	24	178
2019	IS-02	0	9	26	39	22	4	0	64	9	23
2019	IS-03	10	10	33	25	19	2	0	45	21	48
2019	IS-04	4	19	36	25	17	0	0	42	23	53
2019	IS-05	11	24	11	35	19	0	0	54	35	37
2019	IS-06	0	29	35	24	12	0	0	35	29	17
2018	IS	8	14	23	31	21	3	0	54	23	154
2018	IS-03	8	8	18	36	26	5	0	65	16	39
2018	IS-04	6	13	29	29	21	2	0	51	20	52
2018	IS-05	17	22	22	22	13	4	0	36	41	23
2018	IS-06	6	17	17	50	11	0	0	61	22	18
2017	IS	7	19	29	25	17	1	2	43	27	126
2017	IS-02	0	27	33	20	20	0	0	40	27	15
2017	IS-03	4	15	22	33	23	0	4	58	19	27
2017	IS-04	9	11	35	22	20	2	0	43	21	45
2017	IS-05	14	36	28	14	5	0	5	19	52	22
2017	IS-06	6	18	24	35	12	0	6	50	25	17
2014	IS	11	22	32	25	9	1	1	34	33	159
2014	IS-02	0	18	35	41	0	6	0	44	19	17
2014	IS-03	11	14	36	30	9	0	0	39	25	44
2014	IS-04	17	26	28	19	9	0	2	28	43	47
2014	IS-05	8	28	33	22	8	0	0	31	36	36
2014	IS-06	7	27	27	20	20	0	0	40	33	15

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	19	26	29	15	10	0	1	25	45	188
2020	IS-02	16	28	20	12	24	0	0	36	44	25
2020	IS-03	18	26	38	14	4	0	0	18	44	50
2020	IS-04	28	22	22	17	11	0	0	28	50	54
2020	IS-05	20	26	37	11	6	0	0	17	46	35
2019	IS	15	24	32	15	13	1	1	28	39	180
2019	IS-02	9	17	26	13	30	0	4	45	27	23
2019	IS-03	17	28	32	17	4	2	0	22	46	47
2019	IS-04	15	26	35	13	11	0	0	24	41	54
2019	IS-05	16	16	34	18	16	0	0	34	32	38
2019	IS-06	17	33	28	11	11	0	0	22	50	18
2018	IS	14	20	34	18	12	1	1	31	35	153
2018	IS-03	8	28	36	18	10	0	0	28	36	39
2018	IS-04	20	18	31	20	12	0	0	31	37	51
2018	IS-05	22	22	30	13	13	0	0	26	43	23
2018	IS-06	6	22	22	28	22	0	0	50	28	18
2017	IS	17	27	32	11	11	1	1	23	44	126
2017	IS-02	13	40	27	20	0	0	0	20	53	15
2017	IS-03	11	23	44	8	15	0	0	23	34	27
2017	IS-04	22	29	27	7	13	2	0	21	52	45
2017	IS-05	18	27	37	9	9	0	0	18	46	22
2017	IS-06	12	18	29	24	12	0	6	38	31	17
2014	IS	29	33	21	7	9	1	0	16	62	159
2014	IS-02	24	41	12	6	12	6	0	19	69	17
2014	IS-03	23	32	25	9	11	0	0	20	55	44
2014	IS-04	34	38	19	4	4	0	0	9	72	47
2014	IS-05	33	22	25	8	11	0	0	19	56	36
2014	IS-06	27	33	20	7	13	0	0	20	60	15

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	7	17	33	30	12	1	0	42	24	187
2020	IS-02	4	4	20	48	20	4	0	71	8	25
2020	IS-03	8	10	32	34	16	0	0	50	18	50
2020	IS-04	9	17	32	28	13	0	0	42	26	53
2020	IS-05	6	31	40	17	6	0	0	23	37	35
2019	IS	6	12	38	29	14	1	1	43	18	178
2019	IS-02	0	0	23	32	41	0	5	76	0	22
2019	IS-03	4	9	45	26	15	2	0	41	13	47
2019	IS-04	9	13	36	30	11	0	0	42	23	53
2019	IS-05	5	21	37	29	8	0	0	37	26	38
2019	IS-06	11	11	50	28	0	0	0	28	22	18
2018	IS	7	12	38	28	14	1	1	42	19	153
2018	IS-03	0	3	33	41	23	0	0	64	3	39
2018	IS-04	10	15	37	29	10	0	0	38	25	52
2018	IS-05	17	13	65	0	4	0	0	4	30	23
2017	IS	8	20	33	23	14	1	1	38	28	126
2017	IS-02	7	13	27	40	13	0	0	53	20	15
2017	IS-03	4	8	28	42	19	0	0	60	11	27
2017	IS-04	4	27	29	18	20	2	0	39	32	45
2017	IS-05	5	32	50	9	0	0	5	10	38	22
2017	IS-06	29	12	35	12	12	0	0	24	41	17
2014	IS	8	25	35	23	9	1	1	32	33	159
2014	IS-02	6	18	24	35	18	0	0	53	24	17
2014	IS-03	2	20	41	18	14	2	2	33	24	44
2014	IS-04	9	30	32	26	4	0	0	30	38	47
2014	IS-05	6	28	44	17	6	0	0	22	33	36
2014	IS-06	33	20	13	27	7	0	0	33	53	15

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	18	17	29	20	13	2	2	34	36	187
2020	IS-02	8	12	20	36	20	4	0	58	21	25
2020	IS-03	12	8	30	26	24	0	0	50	20	50
2020	IS-04	15	21	30	17	11	4	2	30	38	53
2020	IS-05	29	20	31	11	3	0	6	15	52	35
2019	IS	19	19	26	19	15	1	1	34	39	178
2019	IS-02	4	13	17	22	39	4	0	64	18	23
2019	IS-03	17	15	25	29	13	2	0	43	32	48
2019	IS-04	22	16	39	14	10	0	0	24	37	51
2019	IS-05	21	32	18	13	13	0	3	27	54	38
2019	IS-06	33	22	22	11	6	0	6	18	59	18
2018	IS	16	19	27	19	14	2	1	35	37	154
2018	IS-03	5	18	31	26	18	3	0	45	24	39
2018	IS-04	19	17	27	23	10	2	2	34	38	52
2018	IS-05	35	22	22	9	13	0	0	22	57	23
2018	IS-06	22	39	17	17	6	0	0	22	61	18
2017	IS	19	22	25	16	14	2	2	31	43	125
2017	IS-02	7	13	20	40	13	0	7	57	21	15
2017	IS-03	8	11	33	22	23	4	0	47	20	27
2017	IS-04	20	29	21	11	16	2	0	28	51	44
2017	IS-05	27	37	22	9	0	0	5	10	67	22
2017	IS-06	35	12	35	6	12	0	0	18	47	17
2014	IS	23	31	25	13	6	0	3	19	55	159
2014	IS-02	24	6	35	29	6	0	0	35	29	17
2014	IS-03	7	36	30	11	11	0	5	24	45	44
2014	IS-04	30	36	13	13	4	0	4	18	69	47
2014	IS-05	28	33	33	6	0	0	0	6	61	36
2014	IS-06	40	20	20	13	7	0	0	20	60	15

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	11	17	29	21	18	3	2	40	29	187
2020	IS-02	12	4	24	24	20	12	4	52	19	25
2020	IS-03	10	18	18	22	30	2	0	53	29	50
2020	IS-04	8	15	34	25	17	2	0	42	23	53
2020	IS-05	17	23	31	17	6	0	6	24	42	35
2019	IS	13	16	25	22	19	2	2	44	31	178
2019	IS-02	4	9	9	30	35	9	4	75	15	23
2019	IS-03	11	19	15	28	26	2	0	54	30	47
2019	IS-04	17	19	34	17	9	2	2	27	37	53
2019	IS-05	16	16	32	16	21	0	0	37	32	38
2019	IS-06	12	12	29	29	6	0	12	40	27	17
2018	IS	12	22	28	24	11	1	3	36	35	152
2018	IS-03	11	8	27	30	22	0	3	53	19	37
2018	IS-04	13	23	31	23	8	0	2	31	37	52
2018	IS-05	22	43	17	9	4	0	4	14	68	23
2018	IS-06	11	22	44	22	0	0	0	22	33	18
2017	IS	19	21	29	16	12	1	2	29	41	126
2017	IS-02	7	13	40	13	20	0	7	36	21	15
2017	IS-03	11	19	19	21	26	0	4	49	31	27
2017	IS-04	22	22	29	16	9	2	0	25	45	45
2017	IS-05	23	32	31	9	0	0	5	10	58	22
2017	IS-06	29	12	35	18	6	0	0	24	41	17
2014	IS	12	23	25	26	10	1	4	38	36	159
2014	IS-02	6	6	41	29	12	0	6	44	13	17
2014	IS-03	14	16	20	23	18	5	5	45	33	44
2014	IS-04	17	23	21	26	6	0	6	34	43	47
2014	IS-05	6	33	31	28	3	0	0	31	39	36
2014	IS-06	13	33	13	27	13	0	0	40	47	15

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	11	22	39	18	9	2	1	27	33	186
2020	IS-02	12	16	40	24	8	0	0	32	28	25
2020	IS-03	12	16	43	18	8	2	0	27	29	49
2020	IS-04	11	19	37	15	17	2	0	32	30	54
2020	IS-05	9	35	29	21	3	0	3	24	45	34
2019	IS	13	23	32	21	10	1	2	31	36	180
2019	IS-02	9	13	26	22	22	0	9	48	24	23
2019	IS-03	9	26	34	17	11	2	2	29	36	47
2019	IS-04	19	24	30	26	2	0	0	28	43	54
2019	IS-05	18	16	34	13	18	0	0	32	34	38
2019	IS-06	0	39	33	28	0	0	0	28	39	18
2018	IS	9	20	42	17	8	2	2	26	30	154
2018	IS-03	0	21	49	18	8	5	0	27	22	39
2018	IS-04	8	25	46	13	8	0	0	21	33	52
2018	IS-05	26	26	26	13	4	4	0	18	55	23
2018	IS-06	22	11	33	28	6	0	0	33	33	18
2017	IS	15	23	34	16	10	2	2	26	39	127
2017	IS-02	27	13	27	27	0	0	7	29	43	15
2017	IS-03	11	7	53	10	15	4	0	26	19	28
2017	IS-04	16	33	22	13	11	2	2	26	51	45
2017	IS-05	14	18	37	22	9	0	0	31	32	22
2017	IS-06	12	35	35	12	6	0	0	18	47	17
2014	IS	17	30	31	14	6	1	1	21	48	159
2014	IS-02	6	24	47	6	12	6	0	19	31	17
2014	IS-03	9	23	36	18	9	2	2	29	33	44
2014	IS-04	17	38	30	11	4	0	0	15	55	47
2014	IS-05	28	25	25	19	3	0	0	22	53	36
2014	IS-06	27	47	13	7	7	0	0	13	73	15

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	11	25	41	16	7	23	36	188
2020	IS-02	0	24	40	24	12	36	24	25
2020	IS-03	14	10	56	12	8	20	24	50
2020	IS-04	11	31	35	17	6	22	43	54
2020	IS-05	20	23	40	11	6	17	43	35
2019	IS	16	22	42	14	7	21	38	180
2019	IS-02	9	13	57	22	0	22	22	23
2019	IS-03	17	23	46	10	4	15	40	48
2019	IS-04	17	21	38	17	8	25	38	53
2019	IS-05	18	29	26	13	13	26	47	38
2019	IS-06	17	17	56	6	6	11	33	18

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	16	38	18	23	5	1	54	28	188
2020	IS-02	24	40	20	16	0	0	64	16	25
2020	IS-03	22	26	20	24	6	2	49	31	50
2020	IS-04	13	41	17	24	6	0	54	30	54
2020	IS-05	11	43	20	23	3	0	54	26	35
2019	IS	14	30	22	26	6	2	45	33	181
2019	IS-02	13	30	22	26	0	9	48	29	23
2019	IS-03	25	25	23	17	8	2	51	26	48
2019	IS-04	11	35	20	24	11	0	45	35	55
2019	IS-05	11	30	24	35	0	0	41	35	37
2019	IS-06	0	33	22	39	6	0	33	44	18

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	52	26	9	11	3	1	1	78	13	188
2020	IS-02	48	36	4	8	4	0	0	84	12	25
2020	IS-03	50	24	12	14	0	0	0	74	14	50
2020	IS-04	48	24	9	11	6	2	0	74	17	54
2020	IS-05	49	23	11	11	3	0	3	74	15	35
2019	IS	53	25	9	8	5	0	1	78	13	181
2019	IS-02	57	26	9	9	0	0	0	83	9	23
2019	IS-03	48	21	8	15	8	0	0	69	23	48
2019	IS-04	53	24	9	7	5	0	2	78	13	55
2019	IS-05	54	32	8	3	3	0	0	86	5	37
2019	IS-06	61	22	11	0	6	0	0	83	6	18
2018	IS	50	29	8	7	4	1	0	81	11	153
2018	IS-03	46	36	8	5	5	0	0	82	10	39
2018	IS-04	45	25	8	12	8	2	0	72	20	51
2018	IS-05	52	39	9	0	0	0	0	91	0	23
2018	IS-06	72	28	0	0	0	0	0	100	0	18
2017	IS	47	35	6	8	2	1	0	83	10	125
2017	IS-02	29	57	0	7	7	0	0	86	14	14
2017	IS-03	55	33	11	0	0	0	0	89	0	27
2017	IS-04	42	33	4	13	4	2	0	77	18	45
2017	IS-05	59	23	9	9	0	0	0	82	9	22
2017	IS-06	47	41	6	6	0	0	0	88	6	17
2014	IS	45	30	9	12	4	0	0	75	16	159
2014	IS-02	47	24	18	12	0	0	0	71	12	17
2014	IS-03	45	23	7	18	7	0	0	68	25	44
2014	IS-04	40	34	6	13	6	0	0	74	19	47
2014	IS-05	42	36	11	8	3	0	0	78	11	36
2014	IS-06	60	33	7	0	0	0	0	93	0	15

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	56	32	5	6	1	1	88	7	187
2020	IS-02	56	32	8	4	0	0	88	4	25
2020	IS-03	62	30	6	2	0	0	92	2	50
2020	IS-04	48	35	4	11	2	0	83	13	54
2020	IS-05	57	29	3	9	0	3	88	9	35
2019	IS	58	29	5	5	2	1	88	7	180
2019	IS-02	73	14	5	9	0	0	86	9	22
2019	IS-03	56	27	6	6	4	0	83	10	48
2019	IS-04	53	38	2	4	2	2	93	6	55
2019	IS-05	57	32	8	3	0	0	89	3	37
2019	IS-06	67	22	6	6	0	0	89	6	18
2018	IS	57	34	7	1	1	0	91	2	154
2018	IS-03	49	44	5	0	3	0	92	3	39
2018	IS-04	48	46	4	2	0	0	94	2	52
2018	IS-05	70	22	9	0	0	0	91	0	23
2018	IS-06	72	22	6	0	0	0	94	0	18
2017	IS	57	34	4	2	2	0	91	5	125
2017	IS-02	47	40	0	13	0	0	87	13	15
2017	IS-03	58	34	0	0	8	0	92	8	27
2017	IS-04	55	34	9	0	2	0	89	2	44
2017	IS-05	59	31	5	5	0	0	91	5	22
2017	IS-06	65	35	0	0	0	0	100	0	17
2014	IS	39	46	9	4	1	0	85	6	159
2014	IS-02	41	47	0	12	0	0	88	12	17
2014	IS-03	34	41	20	2	2	0	75	5	44
2014	IS-04	36	47	6	9	2	0	83	11	47
2014	IS-05	42	53	6	0	0	0	94	0	36
2014	IS-06	53	40	7	0	0	0	93	0	15

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	46	39	8	7	1	0	84	8	186
2020	IS-02	28	56	12	4	0	0	84	4	25
2020	IS-03	50	30	8	10	2	0	80	12	50
2020	IS-04	46	37	6	9	2	0	83	11	54
2020	IS-05	42	42	12	3	0	0	85	3	33
2019	IS	54	26	12	5	3	1	80	8	179
2019	IS-02	61	17	13	4	0	4	82	5	23
2019	IS-03	45	32	11	6	6	0	77	13	47
2019	IS-04	57	20	15	6	2	0	78	7	54
2019	IS-05	54	30	8	5	3	0	84	8	37
2019	IS-06	61	28	11	0	0	0	89	0	18
2018	IS	45	37	11	4	3	0	82	7	153
2018	IS-03	54	28	13	3	3	0	82	5	39
2018	IS-04	31	54	10	2	4	0	85	6	52
2018	IS-05	48	22	22	9	0	0	70	9	23
2018	IS-06	56	39	6	0	0	0	94	0	18

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	43	36	12	7	2	0	79	9	188
2020	IS-02	56	40	0	0	4	0	96	4	25
2020	IS-03	34	38	18	8	2	0	72	10	50
2020	IS-04	41	28	19	9	4	0	69	13	54
2020	IS-05	43	40	11	6	0	0	83	6	35
2019	IS	40	41	7	8	2	1	82	11	181
2019	IS-02	52	26	9	13	0	0	78	13	23
2019	IS-03	42	35	8	10	4	0	77	15	48
2019	IS-04	27	53	7	9	2	2	81	11	55
2019	IS-05	47	47	0	3	3	0	95	5	38
2019	IS-06	47	29	18	6	0	0	76	6	17
2018	IS	49	37	9	3	1	3	88	3	152
2018	IS-03	50	37	8	3	0	3	89	3	38
2018	IS-04	42	35	13	4	2	4	80	6	52
2018	IS-05	50	36	14	0	0	0	86	0	22
2018	IS-06	39	61	0	0	0	0	100	0	18
2017	IS	41	46	3	8	1	2	88	9	127
2017	IS-02	47	40	0	7	0	7	93	7	15
2017	IS-03	57	36	0	7	0	0	93	7	28
2017	IS-04	31	47	9	9	2	2	80	11	45
2017	IS-05	37	54	0	9	0	0	91	9	22
2017	IS-06	41	53	0	6	0	0	94	6	17
2014	IS	35	40	13	10	0	2	77	10	159
2014	IS-02	35	41	18	6	0	0	76	6	17
2014	IS-03	43	25	14	14	0	5	71	14	44
2014	IS-04	30	45	11	13	0	2	76	13	47
2014	IS-05	31	53	14	3	0	0	83	3	36
2014	IS-06	40	40	7	13	0	0	80	13	15

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	39	39	14	6	0	2	0	80	6	188
2020	IS-02	40	36	20	4	0	0	0	76	4	25
2020	IS-03	36	44	16	4	0	0	0	80	4	50
2020	IS-04	33	39	7	13	0	7	0	78	14	54
2020	IS-05	40	43	17	0	0	0	0	83	0	35
2019	IS	46	34	13	4	1	1	1	81	6	181
2019	IS-02	48	35	13	0	0	4	0	86	0	23
2019	IS-03	42	35	8	10	2	2	0	79	13	48
2019	IS-04	38	36	16	5	2	0	2	76	7	55
2019	IS-05	50	37	13	0	0	0	0	87	0	38
2019	IS-06	71	18	12	0	0	0	0	88	0	17
2018	IS	51	30	12	2	0	5	1	85	2	152
2018	IS-03	50	26	18	3	0	0	3	78	3	38
2018	IS-04	48	29	13	2	0	8	0	83	2	52
2018	IS-05	55	32	14	0	0	0	0	86	0	22
2018	IS-06	56	44	0	0	0	0	0	100	0	18
2017	IS	49	38	6	4	1	3	0	89	5	127
2017	IS-02	47	27	7	13	0	7	0	79	14	15
2017	IS-03	53	43	4	0	0	0	0	96	0	28
2017	IS-04	47	33	9	4	2	4	0	84	7	45
2017	IS-05	55	36	5	0	0	5	0	95	0	22
2017	IS-06	41	53	0	6	0	0	0	94	6	17
2014	IS	40	38	11	4	1	6	0	83	5	159
2014	IS-02	41	29	12	6	0	12	0	80	7	17
2014	IS-03	45	30	16	5	0	5	0	79	5	44
2014	IS-04	36	36	9	4	2	13	0	83	7	47
2014	IS-05	39	50	8	3	0	0	0	89	3	36
2014	IS-06	40	47	13	0	0	0	0	87	0	15

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	63	28	5	3	2	91	4	188
2020	IS-02	76	20	4	0	0	96	0	25
2020	IS-03	58	32	6	4	0	90	4	50
2020	IS-04	61	24	6	6	4	85	9	54
2020	IS-05	57	34	6	0	3	91	3	35
2019	IS	59	30	6	3	3	89	6	181
2019	IS-02	78	22	0	0	0	100	0	23
2019	IS-03	52	27	6	8	6	79	15	48
2019	IS-04	51	36	9	2	2	87	4	55
2019	IS-05	58	34	5	0	3	92	3	38
2019	IS-06	76	24	0	0	0	100	0	17
2018	IS	55	36	6	2	1	91	3	152
2018	IS-03	66	24	8	3	0	89	3	38
2018	IS-04	42	46	6	4	2	88	6	52
2018	IS-05	59	36	5	0	0	95	0	22
2018	IS-06	56	44	0	0	0	100	0	18
2017	IS	54	37	6	2	0	91	2	127
2017	IS-02	67	27	0	7	0	93	7	15
2017	IS-03	79	18	3	0	0	97	0	28
2017	IS-04	40	49	11	0	0	89	0	45
2017	IS-05	36	50	9	5	0	86	5	22
2017	IS-06	65	29	0	6	0	94	6	17
2014	IS	48	37	8	6	1	85	7	159
2014	IS-02	47	35	18	0	0	82	0	17
2014	IS-03	45	34	11	7	2	80	9	44
2014	IS-04	47	40	6	6	0	87	6	47
2014	IS-05	50	42	3	3	3	92	6	36
2014	IS-06	53	27	7	13	0	80	13	15

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	56	27	7	2	1	4	4	90	3	187
2020	IS-02	48	32	4	4	4	4	4	87	9	25
2020	IS-03	52	28	12	2	0	2	4	85	2	50
2020	IS-04	55	23	9	2	0	6	6	87	2	53
2020	IS-05	57	31	3	0	3	3	3	94	3	35

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	39	40	12	5	2	2	81	7	188
2020	IS-02	40	36	16	0	4	4	79	4	25
2020	IS-03	40	38	16	4	2	0	78	6	50
2020	IS-04	33	35	13	11	2	6	73	14	54
2020	IS-05	37	60	3	0	0	0	97	0	35

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	51	34	8	4	2	2	86	6	188
2020	IS-02	40	40	4	4	4	8	87	9	25
2020	IS-03	46	32	14	4	4	0	78	8	50
2020	IS-04	50	31	11	6	0	2	83	6	54
2020	IS-05	57	34	3	6	0	0	91	6	35

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	27	32	20	7	3	4	6	66	12	188
2020	IS-02	28	40	16	4	4	4	4	74	9	25
2020	IS-03	32	28	22	10	0	6	2	65	11	50
2020	IS-04	28	26	26	6	6	2	7	59	12	54
2020	IS-05	20	37	17	3	6	6	11	69	10	35
2019	IS	32	31	16	8	6	5	3	68	15	180
2019	IS-02	35	30	17	4	4	9	0	71	10	23
2019	IS-03	31	21	21	13	6	4	4	57	20	48
2019	IS-04	31	30	13	7	6	7	6	70	15	54
2019	IS-05	35	32	14	8	5	3	3	71	14	37
2019	IS-06	22	56	17	0	6	0	0	78	6	18
2018	IS	31	29	18	8	3	7	3	67	13	154
2018	IS-03	33	21	23	10	3	8	3	60	14	39
2018	IS-04	25	29	19	10	6	8	4	61	17	52
2018	IS-05	30	43	9	9	0	0	9	81	10	23
2018	IS-06	39	44	11	0	0	6	0	88	0	18
2017	IS	32	36	10	7	3	5	6	77	12	126
2017	IS-02	20	33	7	20	7	7	7	62	31	15
2017	IS-03	40	26	8	0	0	15	11	90	0	27
2017	IS-04	29	38	16	7	7	0	4	70	14	45
2017	IS-05	32	50	9	9	0	0	0	82	9	22
2017	IS-06	41	35	6	6	0	6	6	87	7	17
2014	IS	31	35	11	13	8	1	1	67	21	159
2014	IS-02	29	35	18	12	6	0	0	65	18	17
2014	IS-03	34	25	11	14	14	2	0	60	28	44
2014	IS-04	23	38	13	15	6	2	2	64	22	47
2014	IS-05	28	44	11	11	6	0	0	72	17	36
2014	IS-06	53	27	0	7	7	0	7	86	14	15

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	34	39	11	12	3	1	0	74	15	188
2020	IS-02	32	48	8	12	0	0	0	80	12	25
2020	IS-03	32	38	10	16	4	0	0	70	20	50
2020	IS-04	31	28	17	17	6	2	0	60	23	54
2020	IS-05	31	46	11	9	0	3	0	79	9	35
2019	IS	30	41	12	9	4	3	1	74	14	181
2019	IS-02	43	26	13	9	0	4	4	76	10	23
2019	IS-03	28	36	11	11	9	4	2	68	20	47
2019	IS-04	22	53	9	9	5	2	0	76	15	55
2019	IS-05	32	42	16	5	3	3	0	76	8	38
2019	IS-06	39	39	11	11	0	0	0	78	11	18
2018	IS	38	32	14	10	3	3	1	72	14	153
2018	IS-03	44	18	15	15	3	3	3	65	19	39
2018	IS-04	35	35	12	10	6	4	0	72	16	52
2018	IS-05	35	30	22	13	0	0	0	65	13	23
2017	IS	43	37	12	5	1	2	2	82	6	125
2017	IS-02	40	20	13	13	0	7	7	69	15	15
2017	IS-03	36	53	0	0	3	4	4	97	3	28
2017	IS-04	35	35	25	4	0	0	0	71	4	45
2017	IS-05	54	32	9	5	0	0	0	86	5	22
2017	IS-06	60	33	0	7	0	0	0	93	7	15
2014	IS	36	39	11	8	5	1	0	76	13	159
2014	IS-02	41	47	6	6	0	0	0	88	6	17
2014	IS-03	27	39	16	7	11	0	0	66	18	44
2014	IS-04	34	34	13	13	4	2	0	70	17	47
2014	IS-05	44	42	3	6	3	3	0	89	9	36
2014	IS-06	40	40	13	7	0	0	0	80	7	15

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	33	44	17	4	1	1	78	5	187
2020	IS-02	32	52	12	4	0	0	84	4	25
2020	IS-03	32	44	22	0	2	0	76	2	50
2020	IS-04	30	35	22	11	0	2	66	11	54
2020	IS-05	37	51	11	0	0	0	89	0	35
2019	IS	39	34	17	9	1	1	73	10	181
2019	IS-02	61	13	17	9	0	0	74	9	23
2019	IS-03	38	27	21	13	0	2	66	13	48
2019	IS-04	35	31	22	9	4	0	65	13	55
2019	IS-05	43	49	5	3	0	0	92	3	37
2019	IS-06	17	61	11	11	0	0	78	11	18
2018	IS	43	39	12	3	2	1	83	5	153
2018	IS-03	46	41	3	8	3	0	87	10	39
2018	IS-04	37	37	21	0	4	2	75	4	52
2018	IS-05	52	30	13	4	0	0	83	4	23

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	26	29	17	10	8	9	1	61	20	187
2020	IS-02	36	36	12	4	8	4	0	75	13	25
2020	IS-03	16	30	24	18	4	8	0	50	24	50
2020	IS-04	36	17	17	6	13	11	0	60	21	53
2020	IS-05	17	31	14	14	9	14	0	57	27	35
2019	IS	23	21	24	12	9	9	2	50	24	181
2019	IS-02	22	17	35	4	4	13	4	47	11	23
2019	IS-03	27	13	19	17	10	13	2	46	32	48
2019	IS-04	24	15	24	15	11	9	2	44	29	54
2019	IS-05	24	34	24	5	8	5	0	61	14	38
2019	IS-06	11	39	22	11	11	0	6	53	24	18
2018	IS	20	22	18	12	9	15	4	52	26	152
2018	IS-02	18	18	18	12	6	18	12	50	25	17
2018	IS-03	28	23	18	8	3	15	5	65	13	39
2018	IS-04	13	21	23	12	10	19	2	44	27	52
2018	IS-05	26	17	9	22	13	13	0	50	40	23
2017	IS	24	22	16	16	11	7	4	52	30	126
2017	IS-02	20	13	20	20	7	13	7	42	33	15
2017	IS-03	36	25	11	10	7	4	7	69	19	28
2017	IS-04	22	27	15	18	9	7	2	54	29	45
2017	IS-05	18	14	22	18	23	5	0	33	43	22
2017	IS-06	19	25	13	13	13	13	6	54	31	16
2014	IS	12	17	17	19	16	16	3	35	44	159
2014	IS-02	18	24	18	24	6	12	0	47	33	17
2014	IS-03	14	11	16	18	14	23	5	34	44	44
2014	IS-04	13	21	13	15	19	15	4	42	42	47
2014	IS-05	6	17	25	33	11	8	0	24	48	36
2014	IS-06	13	13	13	0	40	20	0	33	50	15

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	30	54	3	9	4	84	13	188
2020	IS-02	40	48	0	12	0	88	12	25
2020	IS-03	30	56	6	4	4	86	8	50
2020	IS-04	30	50	2	15	4	80	19	54
2020	IS-05	29	46	6	11	9	74	20	35

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	34	43	10	10	3	1	77	13	188
2020	IS-02	40	52	4	4	0	0	92	4	25
2020	IS-03	48	30	12	10	0	0	78	10	50
2020	IS-04	26	44	13	7	7	2	72	15	54
2020	IS-05	23	51	6	14	6	0	74	20	35
2019	IS	38	32	12	12	5	0	71	17	182
2019	IS-02	52	17	13	13	4	0	70	17	23
2019	IS-03	44	27	13	13	4	0	71	17	48
2019	IS-04	35	42	7	9	7	0	76	16	55
2019	IS-05	32	26	21	16	5	0	58	21	38
2019	IS-06	33	50	6	6	6	0	83	11	18
2017	IS	40	38	6	8	7	0	79	15	126
2017	IS-02	33	47	13	7	0	0	80	7	15
2017	IS-03	40	42	4	11	3	0	82	14	27
2017	IS-04	44	31	9	4	11	0	75	16	45
2017	IS-05	27	55	5	14	0	0	82	14	22
2017	IS-06	53	24	0	6	18	0	76	24	17
2014	IS	39	41	5	11	3	0	80	15	158
2014	IS-02	50	44	6	0	0	0	94	0	16
2014	IS-03	43	32	9	14	2	0	75	16	44
2014	IS-04	32	43	2	15	9	0	74	23	47
2014	IS-05	42	47	6	6	0	0	89	6	36
2014	IS-06	33	47	0	20	0	0	80	20	15

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	47	39	5	7	1	1	1	87	8	187
2020	IS-02	44	44	4	8	0	0	0	88	8	25
2020	IS-03	54	38	4	4	0	0	0	92	4	50
2020	IS-04	44	37	6	11	2	0	0	81	13	54
2020	IS-05	43	34	9	9	0	3	3	82	9	35
2020	IS-06	48	48	5	0	0	0	0	95	0	21
2019	IS	44	34	10	10	1	0	0	78	11	181
2019	IS-02	48	22	9	17	4	0	0	70	22	23
2019	IS-03	48	27	15	8	2	0	0	75	10	48
2019	IS-04	42	33	13	13	0	0	0	75	13	55
2019	IS-05	35	54	8	3	0	0	0	89	3	37
2019	IS-06	56	33	0	11	0	0	0	89	11	18
2017	IS	56	33	5	4	2	0	1	89	6	126
2017	IS-02	40	27	7	13	7	0	7	71	21	15
2017	IS-03	63	30	4	0	3	0	0	93	3	27
2017	IS-04	53	38	4	4	0	0	0	91	4	45
2017	IS-05	55	36	5	5	0	0	0	91	5	22
2017	IS-06	65	24	6	0	6	0	0	88	6	17
2014	IS	46	42	8	4	1	0	0	87	5	159
2014	IS-02	53	41	6	0	0	0	0	94	0	17
2014	IS-03	48	39	7	5	2	0	0	86	7	44
2014	IS-04	47	34	11	9	0	0	0	81	9	47
2014	IS-05	36	58	3	3	0	0	0	94	3	36
2014	IS-06	53	33	13	0	0	0	0	87	0	15

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	79	14	5	2	0	0	0	93	2	184
2020	IS-02	83	13	4	0	0	0	0	96	0	24
2020	IS-03	82	16	0	2	0	0	0	98	2	50
2020	IS-04	72	13	13	2	0	0	0	85	2	54
2020	IS-05	76	18	3	3	0	0	0	94	3	34
2017	IS	70	20	6	2	2	0	1	91	3	125
2017	IS-02	47	33	13	7	0	0	0	80	7	15
2017	IS-03	89	11	0	0	0	0	0	100	0	27
2017	IS-04	69	18	9	2	0	0	2	89	2	45
2017	IS-05	72	23	5	0	0	0	0	95	0	22
2017	IS-06	63	25	0	0	13	0	0	88	13	16
2014	IS	66	24	2	6	1	1	1	92	6	158
2014	IS-02	82	18	0	0	0	0	0	100	0	17
2014	IS-03	66	23	2	7	0	2	0	91	7	44
2014	IS-04	57	28	2	13	0	0	0	85	13	46
2014	IS-05	75	22	3	0	0	0	0	97	0	36
2014	IS-06	60	27	0	0	7	0	7	93	7	15

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	37	29	19	7	3	5	1	70	10	188
2020	IS-02	44	28	16	0	0	8	4	82	0	25
2020	IS-03	42	24	16	6	4	6	2	72	11	50
2020	IS-04	37	22	19	11	6	6	0	63	18	54
2020	IS-05	34	34	29	3	0	0	0	69	3	35
2019	IS	43	31	14	4	3	3	1	77	8	182
2019	IS-02	48	22	17	4	0	9	0	76	5	23
2019	IS-03	46	21	17	6	4	4	2	71	11	48
2019	IS-04	38	36	13	5	4	4	0	77	9	55
2019	IS-05	42	39	16	3	0	0	0	82	3	38
2019	IS-06	50	33	6	0	11	0	0	83	11	18

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	14	86	188
2020	IS-03	14	86	50
2020	IS-04	17	83	54
2020	IS-05	17	83	35
2019	IS	14	86	182
2019	IS-03	15	85	48
2019	IS-04	18	82	55
2018	IS	12	88	154
2018	IS-03	13	87	39
2018	IS-04	15	85	52

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	54	46	26
2019	IS	54	46	26
2019	IS-04	50	50	10
2018	IS	56	44	18

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	65	35	26
2019	IS	65	35	26
2018	IS	50	50	18

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	No (%)	Total responses
2019	IS	100	26
2019	IS-04	100	10
2018	IS	100	18

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	IS	100	26
2019	IS	100	26
2019	IS-04	100	10
2018	IS	100	18

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	No (%)	Total responses
2020	IS	100	26
2019	IS	100	26
2019	IS-04	100	10
2018	IS	100	18

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	18

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	31	69	26
2019	IS	50	50	26
2019	IS-04	50	50	10
2018	IS	56	44	18

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	35	65	26
2019	IS	46	54	26
2018	IS	28	72	18

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	31	69	26
2019	IS	50	50	26
2019	IS-04	50	50	10
2018	IS	56	44	18

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	38	62	26
2019	IS	35	65	26
2018	IS	39	61	18

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	27	73	26
2019	IS	50	50	26
2018	IS	72	28	18

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	54	46	26
2019	IS	38	62	26
2018	IS	50	50	18

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	27	73	26
2019	IS	31	69	26
2018	IS	39	61	18

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	IS	100	26
2019	IS	100	26
2019	IS-04	100	10
2018	IS	100	18

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	19	81	26
2019	IS-04	0	100	10

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	42	58	26
2019	IS	54	46	26
2019	IS-04	50	50	10
2018	IS	61	39	18

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	27	73	26
2019	IS-04	50	50	10
2018	IS	39	61	18

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	23	77	26

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	54	46	26
2019	IS	50	50	26
2019	IS-04	50	50	10
2018	IS	44	56	18

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	23	77	26
2019	IS	23	77	26
2019	IS-04	50	50	10

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	19	81	26

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	19	81	26

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	27	73	26
2019	IS	19	81	26

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	23	77	26
2019	IS	31	69	26
2018	IS	33	67	18

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	16

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	16

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	63	38	16

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	50	50	16

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	16

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	16

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	16	22	24	6	3	24	5	54	12	188
2020	IS-02	12	16	28	8	0	28	8	44	13	25
2020	IS-03	6	22	38	6	2	20	6	38	11	50
2020	IS-04	22	20	15	2	6	33	2	66	11	54
2020	IS-05	29	20	17	6	0	20	9	68	8	35
2019	IS	16	20	18	11	5	21	7	52	23	182
2019	IS-02	22	13	22	0	4	30	9	57	7	23
2019	IS-03	17	13	21	8	10	25	6	42	27	48
2019	IS-04	18	20	18	15	7	15	7	49	28	55
2019	IS-05	16	29	13	8	0	26	8	68	12	38
2019	IS-06	6	33	17	28	0	11	6	47	33	18
2018	IS	22	18	19	6	4	25	6	58	15	154
2018	IS-03	21	13	21	5	3	33	5	54	13	39
2018	IS-04	21	13	19	6	8	25	8	51	20	52
2018	IS-05	22	35	17	0	4	17	4	72	6	23
2018	IS-06	17	33	28	17	0	6	0	53	18	18
2017	IS	14	25	19	5	4	25	9	58	13	126
2017	IS-02	13	27	20	0	7	27	7	60	10	15
2017	IS-03	13	33	15	4	4	29	4	68	11	28
2017	IS-04	18	21	18	7	5	23	9	57	17	44
2017	IS-05	9	9	27	5	5	31	14	33	17	22
2017	IS-06	12	41	18	6	0	12	12	69	8	17
2014	IS	12	13	23	9	4	30	8	41	21	159
2014	IS-02	12	18	29	6	6	29	0	42	17	17
2014	IS-03	18	7	16	14	7	27	11	41	33	44
2014	IS-04	4	19	17	4	2	43	11	50	14	47
2014	IS-05	11	17	33	14	3	17	6	36	21	36
2014	IS-06	20	0	33	7	0	33	7	33	11	15

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	33	40	18	4	1	4	0	76	6	188
2020	IS-02	40	32	24	0	0	4	0	75	0	25
2020	IS-03	28	44	18	4	2	4	0	75	6	50
2020	IS-04	31	30	20	7	2	9	0	67	10	54
2020	IS-05	37	43	17	3	0	0	0	80	3	35
2019	IS	34	38	13	5	4	7	0	77	9	182
2019	IS-02	35	35	9	4	0	17	0	84	5	23
2019	IS-03	35	23	19	4	8	10	0	65	14	48
2019	IS-04	29	45	13	4	5	4	0	77	9	55
2019	IS-05	39	45	11	5	0	0	0	84	5	38
2019	IS-06	33	44	6	11	0	6	0	82	12	18
2018	IS	42	33	16	2	3	3	1	78	5	154
2018	IS-03	41	26	18	3	3	8	3	74	6	39
2018	IS-04	42	31	17	0	6	4	0	76	6	52
2018	IS-05	48	39	9	0	4	0	0	87	4	23
2018	IS-06	28	44	22	6	0	0	0	72	6	18
2017	IS	31	43	13	7	2	4	1	78	9	127
2017	IS-02	27	40	20	0	0	13	0	77	0	15
2017	IS-03	32	40	11	11	0	7	0	77	12	28
2017	IS-04	33	40	11	11	2	2	0	75	14	45
2017	IS-05	18	59	18	5	0	0	0	77	5	22
2017	IS-06	47	35	6	0	6	0	6	88	6	17
2014	IS	19	35	20	10	3	11	1	62	15	158
2014	IS-02	35	24	24	6	6	6	0	63	13	17
2014	IS-03	25	30	14	14	5	14	0	63	21	44
2014	IS-04	11	41	13	11	2	20	2	67	17	46
2014	IS-05	14	39	33	6	3	3	3	56	9	36
2014	IS-06	20	33	27	13	0	7	0	57	14	15

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	6	94	188
2020	IS-03	10	90	50
2019	IS	8	92	182
2019	IS-04	13	87	55
2018	IS	4	96	153
2018	IS-02	0	100	17

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	45	55	11
2019	IS	57	43	14

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11
2019	IS	0	100	14

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	14

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	14

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	14

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	43	57	14

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	43	57	14

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11
2019	IS	0	100	14

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11
2019	IS	0	100	14

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	14

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11
2019	IS	0	100	14

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11
2019	IS	0	100	14

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11
2019	IS	0	100	14

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11
2019	IS	0	100	14

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11
2019	IS	0	100	14

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11
2019	IS	0	100	14

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	50	50	14

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11
2019	IS	0	100	13

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11
2019	IS	0	100	13

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11
2019	IS	0	100	13

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11
2019	IS	0	100	13

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11
2019	IS	0	100	13

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	55	45	11
2019	IS	38	62	13

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11
2019	IS	0	100	13

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	13

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	18	23	20	6	2	28	4	60	11	188
2020	IS-02	16	8	28	8	0	36	4	40	13	25
2020	IS-03	16	30	20	10	2	16	6	59	15	50
2020	IS-04	17	17	22	2	2	39	2	56	6	54
2020	IS-05	23	26	14	3	0	26	9	74	4	35
2019	IS	19	19	20	4	3	29	7	59	10	182
2019	IS-02	26	13	30	4	0	22	4	53	6	23
2019	IS-03	21	13	21	2	2	35	6	57	7	48
2019	IS-04	18	16	20	7	5	27	5	51	19	55
2019	IS-05	18	26	16	0	3	29	8	71	4	38
2019	IS-06	6	39	11	6	0	28	11	73	9	18
2018	IS	24	14	16	2	1	37	7	66	5	153
2018	IS-03	18	16	18	3	0	39	5	62	5	38
2018	IS-04	19	8	19	2	2	42	8	54	8	52
2018	IS-05	30	26	13	0	0	26	4	81	0	23
2018	IS-06	28	17	11	6	0	28	11	73	9	18
2017	IS	16	23	13	2	2	31	14	71	6	127
2017	IS-02	13	47	7	0	0	27	7	90	0	15
2017	IS-03	13	29	11	4	0	32	11	74	6	28
2017	IS-04	22	13	13	2	2	36	11	67	8	45
2017	IS-05	9	14	14	0	0	45	18	63	0	22
2017	IS-06	18	29	18	0	6	6	24	67	8	17
2014	IS	11	13	19	5	2	40	9	48	14	159
2014	IS-02	6	18	29	0	0	47	0	44	0	17
2014	IS-03	16	14	11	11	7	32	9	50	31	44
2014	IS-04	4	13	13	2	0	55	13	53	7	47
2014	IS-05	11	17	25	6	0	31	11	48	10	36
2014	IS-06	20	0	40	0	0	33	7	33	0	15

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	35	39	19	3	1	4	1	77	4	188
2020	IS-02	44	32	20	0	0	4	0	79	0	25
2020	IS-03	28	42	18	6	2	2	2	73	8	50
2020	IS-04	35	31	20	6	0	7	0	72	6	54
2020	IS-05	37	40	20	0	0	3	0	79	0	35
2019	IS	36	36	13	2	3	10	0	80	6	182
2019	IS-02	35	35	9	4	0	17	0	84	5	23
2019	IS-03	33	23	21	4	2	17	0	68	8	48
2019	IS-04	27	47	11	2	5	7	0	80	8	55
2019	IS-05	50	32	11	0	3	5	0	86	3	38
2019	IS-06	39	44	11	0	0	6	0	88	0	18
2018	IS	42	31	15	2	1	8	1	81	3	153
2018	IS-03	42	26	13	3	0	16	0	81	3	38
2018	IS-04	37	31	21	2	2	8	0	73	4	52
2018	IS-05	43	39	13	0	0	0	4	86	0	23
2018	IS-06	50	28	11	6	0	0	6	82	6	18
2017	IS	41	39	8	2	1	9	1	89	3	126
2017	IS-02	53	33	0	0	0	13	0	100	0	15
2017	IS-03	35	43	7	4	0	10	0	88	4	28
2017	IS-04	40	36	9	2	0	11	2	87	3	45
2017	IS-05	32	50	14	0	0	5	0	86	0	22
2017	IS-06	56	31	6	0	6	0	0	88	6	16
2014	IS	23	34	17	6	1	18	1	70	9	158
2014	IS-02	18	35	35	0	0	12	0	60	0	17
2014	IS-03	28	26	12	14	5	16	0	64	22	43
2014	IS-04	17	36	11	2	0	32	2	81	3	47
2014	IS-05	31	33	19	6	0	11	0	72	6	36
2014	IS-06	20	47	27	0	0	7	0	71	0	15

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	12	88	188
2020	IS-02	4	96	25
2020	IS-03	18	82	50
2020	IS-04	9	91	54
2020	IS-05	11	89	35

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	14	86	188
2020	IS-02	8	92	25
2020	IS-03	16	84	50
2020	IS-04	19	81	54
2020	IS-05	14	86	35
2019	IS	17	83	182
2019	IS-02	17	83	23
2019	IS-03	13	88	48
2019	IS-04	20	80	55
2019	IS-05	21	79	38
2019	IS-06	11	89	18
2017	IS	17	83	127
2017	IS-02	33	67	15
2017	IS-04	20	80	45
2014	IS	22	78	158
2014	IS-03	25	75	44
2014	IS-04	19	81	47
2014	IS-05	19	81	36

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	35	65	26
2020	IS-04	30	70	10

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	88	12	26
2020	IS-04	80	20	10
2019	IS	77	23	31
2019	IS-04	82	18	11
2017	IS	64	36	22
2014	IS	76	24	34
2014	IS-03	64	36	11

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	43	35	9	13	0	78	13	23
2019	IS	67	21	8	0	4	91	0	24
2017	IS	50	50	0	0	0	100	0	14
2014	IS	58	35	8	0	0	92	0	26

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	54	28	10	3	2	2	1	86	4	186
2020	IS-02	48	32	12	4	0	4	0	83	4	25
2020	IS-03	64	20	10	0	4	2	0	86	4	50
2020	IS-04	52	31	4	4	2	4	4	90	6	54
2020	IS-05	56	18	21	6	0	0	0	74	6	34

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	38	37	10	12	3	1	75	15	186
2020	IS-02	36	44	12	8	0	0	80	8	25
2020	IS-03	41	31	12	10	2	4	74	13	49
2020	IS-04	30	34	13	17	6	0	64	23	53
2020	IS-05	37	40	9	11	3	0	77	14	35

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	42	41	7	10	83	10	188
2020	IS-02	28	48	16	8	76	8	25
2020	IS-03	52	28	10	10	80	10	50
2020	IS-04	35	43	6	17	78	17	54
2020	IS-05	60	31	3	6	91	6	35

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	45	36	9	9	1	1	81	10	188
2020	IS-02	28	64	4	0	0	4	96	0	25
2020	IS-03	58	24	10	6	2	0	82	8	50
2020	IS-04	35	30	15	20	0	0	65	20	54
2020	IS-05	51	40	3	6	0	0	91	6	35

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	38	35	15	9	2	1	1	74	11	185
2020	IS-02	25	38	25	8	0	4	0	65	9	24
2020	IS-03	43	33	20	2	2	0	0	76	4	49
2020	IS-04	38	23	11	25	2	0	2	62	27	53
2020	IS-05	43	49	9	0	0	0	0	91	0	35

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	55	26	10	4	1	2	4	85	5	187
2020	IS-02	44	40	12	0	0	0	4	88	0	25
2020	IS-03	54	24	12	10	0	0	0	78	10	50
2020	IS-04	47	19	13	4	2	6	9	78	7	53
2020	IS-05	66	29	3	0	0	0	3	97	0	35

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	76	16	3	3	2	94	3	188
2020	IS-02	72	16	4	0	8	96	0	25
2020	IS-03	80	14	0	6	0	94	6	50
2020	IS-04	76	15	7	2	0	91	2	54
2020	IS-05	71	23	3	3	0	94	3	35

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	50	37	6	4	2	2	88	5	187
2020	IS-02	44	44	8	0	0	4	92	0	25
2020	IS-03	55	37	4	2	2	0	92	4	49
2020	IS-04	37	35	11	11	4	2	74	15	54
2020	IS-05	54	40	3	0	0	3	97	0	35

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	57	26	8	6	2	1	84	8	187
2020	IS-02	52	24	4	12	8	0	76	20	25
2020	IS-03	61	33	2	4	0	0	94	4	49
2020	IS-04	54	26	13	6	2	0	80	7	54
2020	IS-05	66	14	11	6	3	0	80	9	35

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	61	25	6	6	1	1	1	87	7	187
2020	IS-02	60	28	4	4	0	4	0	92	4	25
2020	IS-03	71	20	6	2	0	0	0	92	2	49
2020	IS-04	54	28	2	13	2	0	2	83	15	54
2020	IS-05	63	20	11	3	3	0	0	83	6	35

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	98	2	66
2020	IS-05	100	0	28
2020	IS-06	100	0	21

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	25	43	15	14	3	68	17	65
2020	IS-05	25	43	18	14	0	68	14	28
2020	IS-06	19	52	5	19	5	71	24	21

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	45	43	6	4	2	1	88	6	188
2020	IS-02	44	44	8	0	4	0	88	4	25
2020	IS-03	40	46	2	8	2	2	88	10	50
2020	IS-04	39	41	15	2	4	0	80	6	54
2020	IS-05	51	43	0	6	0	0	94	6	35
2019	IS	40	38	13	5	3	2	79	8	182
2019	IS-02	43	30	17	0	4	4	77	5	23
2019	IS-03	33	40	10	10	4	2	74	15	48
2019	IS-04	35	44	15	4	4	0	78	7	55
2019	IS-05	58	26	8	5	0	3	86	5	38
2019	IS-06	28	56	17	0	0	0	83	0	18
2018	IS	43	39	11	5	0	1	83	5	153
2018	IS-03	45	29	13	11	0	3	76	11	38
2018	IS-04	40	42	13	4	0	0	83	4	52
2018	IS-05	43	43	13	0	0	0	87	0	23
2018	IS-06	44	56	0	0	0	0	100	0	18
2017	IS	34	50	8	6	1	1	85	7	125
2017	IS-02	40	47	13	0	0	0	87	0	15
2017	IS-03	42	47	4	7	0	0	89	7	28
2017	IS-04	29	47	11	11	0	2	77	11	45
2017	IS-05	29	62	5	5	0	0	90	5	21
2017	IS-06	38	50	6	0	6	0	88	6	16

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	46	27	10	11	5	1	1	74	16	185
2020	IS-02	52	17	9	9	13	0	0	70	22	23
2020	IS-03	48	28	8	6	6	2	2	79	13	50
2020	IS-04	44	26	11	15	4	0	0	70	19	54
2020	IS-05	50	21	9	15	3	3	0	73	18	34

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	59	28	8	3	2	1	88	4	187
2020	IS-02	64	20	12	4	0	0	84	4	25
2020	IS-03	66	26	2	0	4	2	94	4	50
2020	IS-04	57	26	11	4	2	0	83	6	53
2020	IS-05	51	29	14	6	0	0	80	6	35

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	30	39	18	11	3	0	69	14	188
2020	IS-02	28	56	8	4	4	0	84	8	25
2020	IS-03	36	30	24	6	4	0	66	10	50
2020	IS-04	31	35	15	15	4	0	67	19	54
2020	IS-05	23	43	17	14	3	0	66	17	35
2019	IS	30	33	18	13	7	0	62	20	181
2019	IS-02	35	35	17	9	4	0	70	13	23
2019	IS-03	35	27	19	10	8	0	63	19	48
2019	IS-04	27	33	22	11	7	0	60	18	55
2019	IS-05	26	37	13	16	8	0	63	24	38
2019	IS-06	24	35	12	24	6	0	59	29	17
2018	IS	30	31	24	10	3	2	62	13	153
2018	IS-03	34	29	29	5	0	3	65	5	38
2018	IS-04	29	35	23	6	8	0	63	13	52
2018	IS-05	22	35	22	17	0	4	59	18	23
2018	IS-06	28	28	22	22	0	0	56	22	18
2017	IS	24	38	12	20	4	2	64	24	127
2017	IS-02	40	40	7	7	0	7	86	7	15
2017	IS-03	32	33	15	14	4	4	66	18	28
2017	IS-04	22	42	11	22	2	0	65	24	45
2017	IS-05	14	37	13	27	9	0	50	36	22
2017	IS-06	18	35	12	24	6	6	56	31	17

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	38	15	14	2	0	0	70	15	66
2020	IS-05	32	36	18	11	4	0	0	68	14	28
2020	IS-06	33	43	10	14	0	0	0	76	14	21
2019	IS	25	34	14	17	5	2	3	63	23	59
2019	IS-05	37	15	4	30	7	4	4	56	40	27
2019	IS-06	17	50	22	6	6	0	0	67	11	18

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	39	29	17	7	6	1	69	13	188
2020	IS-02	56	16	16	8	4	0	72	12	25
2020	IS-03	34	42	16	6	2	0	76	8	50
2020	IS-04	37	19	22	11	9	2	57	21	54
2020	IS-05	37	37	9	6	9	3	76	15	35

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	35	31	18	9	8	0	0	65	16	188
2020	IS-02	24	56	16	4	0	0	0	80	4	25
2020	IS-03	28	28	28	2	14	0	0	56	16	50
2020	IS-04	33	26	13	19	9	0	0	59	28	54
2020	IS-05	34	29	20	9	9	0	0	63	17	35
2019	IS	24	30	23	12	11	0	1	54	23	182
2019	IS-02	17	43	35	0	4	0	0	61	4	23
2019	IS-03	19	33	17	15	15	0	2	53	30	48
2019	IS-04	25	29	24	7	15	0	0	55	22	55
2019	IS-05	32	18	16	24	8	0	3	51	32	38
2019	IS-06	28	28	33	6	6	0	0	56	11	18
2018	IS	19	25	21	14	19	0	2	44	34	154
2018	IS-03	23	21	23	15	18	0	0	44	33	39
2018	IS-04	10	21	25	19	19	0	6	33	41	52
2018	IS-05	17	9	22	17	35	0	0	26	52	23
2018	IS-06	33	28	17	11	11	0	0	61	22	18
2017	IS	15	21	25	16	18	1	2	38	36	126
2017	IS-02	27	13	0	20	40	0	0	40	60	15
2017	IS-03	18	18	22	24	15	0	4	37	40	28
2017	IS-04	13	20	33	16	15	2	0	34	32	45
2017	IS-05	14	33	24	14	10	0	5	50	25	21
2017	IS-06	6	24	35	6	24	0	6	31	31	17

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	21	26	22	17	14	0	48	30	187
2020	IS-02	56	24	16	4	0	0	80	4	25
2020	IS-03	14	36	26	18	6	0	50	24	50
2020	IS-04	26	23	19	17	15	0	49	32	53
2020	IS-05	11	26	17	20	26	0	37	46	35
2019	IS	20	28	25	15	10	1	48	26	181
2019	IS-02	52	30	13	4	0	0	83	4	23
2019	IS-03	21	33	21	15	8	2	55	23	48
2019	IS-04	17	30	31	11	11	0	46	22	54
2019	IS-05	11	18	34	24	13	0	29	37	38
2019	IS-06	6	28	17	28	22	0	33	50	18
2018	IS	18	27	27	16	12	0	45	28	154
2018	IS-03	18	38	36	5	3	0	56	8	39
2018	IS-04	21	23	29	15	12	0	44	27	52
2018	IS-05	9	4	35	26	26	0	13	52	23
2018	IS-06	6	22	11	39	22	0	28	61	18
2017	IS	6	33	31	16	13	0	40	29	126
2017	IS-02	7	60	27	7	0	0	67	7	15
2017	IS-03	14	33	33	13	7	0	47	21	28
2017	IS-04	7	38	31	20	4	0	44	24	45
2017	IS-05	0	19	38	19	24	0	19	43	21
2017	IS-06	0	18	24	18	41	0	18	59	17

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	26	32	22	14	6	0	58	20	187
2020	IS-02	48	40	12	0	0	0	88	0	25
2020	IS-03	20	42	22	12	4	0	62	16	50
2020	IS-04	34	23	19	15	9	0	57	25	53
2020	IS-05	14	23	31	23	9	0	37	31	35
2019	IS	30	30	24	8	8	0	60	16	182
2019	IS-02	57	26	13	4	0	0	83	4	23
2019	IS-03	35	33	21	6	4	0	69	10	48
2019	IS-04	31	29	24	5	11	0	60	16	55
2019	IS-05	18	24	29	18	11	0	42	29	38
2019	IS-06	6	44	33	6	11	0	50	17	18
2018	IS	25	33	24	14	5	0	58	18	154
2018	IS-03	33	46	18	3	0	0	79	3	39
2018	IS-04	23	35	29	10	4	0	58	13	52
2018	IS-05	9	13	43	26	9	0	22	35	23
2018	IS-06	6	33	11	39	11	0	39	50	18
2017	IS	15	38	25	10	9	2	55	20	125
2017	IS-02	20	47	7	13	0	13	77	15	15
2017	IS-03	25	36	31	4	4	0	62	7	28
2017	IS-04	18	41	29	9	2	0	59	11	44
2017	IS-05	5	38	19	29	10	0	42	38	21
2017	IS-06	0	29	29	0	41	0	29	41	17

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	19	23	27	16	14	0	1	42	31	187
2020	IS-02	40	40	16	4	0	0	0	80	4	25
2020	IS-03	24	22	28	12	12	0	2	47	24	50
2020	IS-04	21	19	28	19	13	0	0	40	32	53
2020	IS-05	6	23	26	23	23	0	0	29	46	35
2019	IS	19	24	21	21	14	1	2	43	35	182
2019	IS-02	43	35	4	13	0	4	0	82	14	23
2019	IS-03	27	21	19	13	17	0	4	50	30	48
2019	IS-04	11	27	27	25	9	0	0	38	35	55
2019	IS-05	11	18	26	21	21	0	3	30	43	38
2019	IS-06	6	17	17	39	22	0	0	22	61	18
2018	IS	15	29	19	19	18	0	1	44	37	154
2018	IS-03	18	38	23	13	8	0	0	56	21	39
2018	IS-04	17	27	15	21	17	0	2	45	39	52
2018	IS-05	4	17	17	30	30	0	0	22	61	23
2018	IS-06	0	11	33	28	28	0	0	11	56	18
2017	IS	14	25	21	21	18	0	2	40	39	126
2017	IS-02	7	33	40	20	0	0	0	40	20	15
2017	IS-03	21	25	14	17	18	0	4	49	36	28
2017	IS-04	20	31	16	22	11	0	0	51	33	45
2017	IS-05	5	18	22	18	32	0	5	24	53	22
2017	IS-06	0	13	25	31	31	0	0	13	63	16

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	38	32	12	8	8	0	2	71	16	188
2020	IS-02	72	20	4	0	0	0	4	96	0	25
2020	IS-03	42	34	8	6	6	0	4	79	13	50
2020	IS-04	43	31	9	11	6	0	0	74	17	54
2020	IS-05	20	34	23	11	11	0	0	54	23	35
2019	IS	41	30	13	6	7	0	3	73	14	182
2019	IS-02	52	35	4	0	0	0	9	95	0	23
2019	IS-03	58	21	4	2	6	0	8	86	9	48
2019	IS-04	38	27	20	7	7	0	0	65	15	55
2019	IS-05	26	45	13	5	11	0	0	71	16	38
2019	IS-06	17	22	28	22	11	0	0	39	33	18
2018	IS	39	28	16	7	8	0	3	68	15	153
2018	IS-03	56	23	13	0	5	0	3	82	5	39
2018	IS-04	33	42	10	2	10	0	4	78	12	52
2018	IS-05	17	22	43	9	9	0	0	39	17	23
2018	IS-06	22	17	11	39	11	0	0	39	50	18
2017	IS	34	27	21	7	6	1	5	64	13	127
2017	IS-02	53	20	7	13	0	0	7	79	14	15
2017	IS-03	53	18	14	4	0	4	7	80	4	28
2017	IS-04	31	40	20	7	0	0	2	73	7	45
2017	IS-05	18	22	46	5	9	0	0	41	14	22
2017	IS-06	12	18	18	12	29	0	12	33	47	17

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	33	14	8	13	0	65	21	187
2020	IS-02	56	36	8	0	0	0	92	0	25
2020	IS-03	38	34	12	6	10	0	72	16	50
2020	IS-04	36	32	15	8	9	0	68	17	53
2020	IS-05	11	29	17	11	31	0	40	43	35
2019	IS	36	28	20	8	9	0	64	17	181
2019	IS-02	48	35	9	4	4	0	83	9	23
2019	IS-03	51	26	13	4	6	0	77	11	47
2019	IS-04	31	35	20	5	9	0	65	15	55
2019	IS-05	29	16	32	11	13	0	45	24	38
2019	IS-06	11	28	28	22	11	0	39	33	18
2018	IS	29	32	21	8	8	1	61	17	154
2018	IS-03	44	28	21	0	8	0	72	8	39
2018	IS-04	25	46	15	10	4	0	71	13	52
2018	IS-05	13	13	43	17	13	0	26	30	23
2018	IS-06	17	17	22	17	28	0	33	44	18
2017	IS	23	34	20	12	11	0	57	23	125
2017	IS-02	40	40	13	7	0	0	80	7	15
2017	IS-03	39	36	13	7	4	0	76	11	28
2017	IS-04	18	39	23	13	7	0	57	20	44
2017	IS-05	5	33	29	19	14	0	38	33	21
2017	IS-06	18	12	18	12	41	0	29	53	17

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	38	22	12	4	14	10	66	20	188
2020	IS-02	56	28	4	0	0	12	95	0	25
2020	IS-03	46	20	4	4	12	14	77	19	50
2020	IS-04	31	19	24	4	15	7	54	20	54
2020	IS-05	29	20	9	9	23	11	55	35	35

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	30	35	22	11	3	0	65	13	188
2020	IS-02	52	28	16	4	0	0	80	4	25
2020	IS-03	34	40	16	6	4	0	74	10	50
2020	IS-04	26	30	19	20	6	0	56	26	54
2020	IS-05	20	31	34	14	0	0	51	14	35
2019	IS	27	42	17	10	4	0	69	14	182
2019	IS-02	52	30	9	4	4	0	83	9	23
2019	IS-03	27	33	19	13	8	0	60	21	48
2019	IS-04	29	40	16	13	2	0	69	15	55
2019	IS-05	18	47	24	8	3	0	66	11	38
2019	IS-06	6	72	11	6	6	0	78	11	18
2018	IS	31	38	20	8	3	0	69	12	153
2018	IS-03	41	26	28	5	0	0	67	5	39
2018	IS-04	27	35	21	13	4	0	62	17	52
2018	IS-05	26	35	17	9	13	0	61	22	23
2017	IS	22	41	18	12	6	1	64	18	126
2017	IS-02	13	47	27	7	0	7	64	7	15
2017	IS-03	36	49	11	4	0	0	86	4	28
2017	IS-04	23	39	23	11	5	0	61	16	44
2017	IS-05	18	32	9	23	18	0	50	41	22
2017	IS-06	12	41	24	18	6	0	53	24	17

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	22	36	23	16	2	1	58	18	188
2020	IS-02	32	40	24	4	0	0	72	4	25
2020	IS-03	28	42	16	12	2	0	70	14	50
2020	IS-04	20	31	24	19	6	0	52	24	54
2020	IS-05	11	23	34	29	0	3	35	29	35
2019	IS	20	45	16	12	7	0	65	19	182
2019	IS-02	30	52	13	4	0	0	83	4	23
2019	IS-03	23	44	15	13	6	0	67	19	48
2019	IS-04	16	49	16	9	9	0	65	18	55
2019	IS-05	21	37	21	16	5	0	58	21	38
2019	IS-06	11	44	11	22	11	0	56	33	18
2018	IS	24	35	22	13	7	0	59	20	153
2018	IS-03	31	41	18	8	3	0	72	10	39
2018	IS-04	19	37	27	12	6	0	56	17	52
2018	IS-05	17	17	30	13	22	0	35	35	23
2017	IS	16	37	25	16	6	0	53	23	125
2017	IS-02	20	40	20	20	0	0	60	20	15
2017	IS-03	22	46	25	7	0	0	68	7	28
2017	IS-04	16	40	20	21	2	0	56	23	43
2017	IS-05	14	14	31	14	27	0	28	41	22
2017	IS-06	6	41	29	18	6	0	47	24	17

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	24	36	21	11	7	1	60	18	187
2020	IS-02	40	36	20	4	0	0	76	4	25
2020	IS-03	24	47	14	12	2	0	71	14	49
2020	IS-04	22	33	17	17	11	0	56	28	54
2020	IS-05	14	20	43	11	9	3	35	21	35
2019	IS	27	34	20	11	8	0	61	19	180
2019	IS-02	35	43	13	4	4	0	78	9	23
2019	IS-03	30	30	17	11	13	0	60	23	47
2019	IS-04	22	38	22	5	13	0	60	18	55
2019	IS-05	26	32	16	24	3	0	58	26	38
2019	IS-06	24	24	41	12	0	0	47	12	17
2018	IS	27	35	21	11	6	0	62	17	153
2018	IS-03	28	33	26	8	5	0	62	13	39
2018	IS-04	25	37	17	15	6	0	62	21	52
2018	IS-05	17	39	26	4	13	0	57	17	23
2017	IS	23	38	20	14	5	0	61	19	126
2017	IS-02	20	33	13	20	13	0	53	33	15
2017	IS-03	29	47	13	10	0	0	76	10	28
2017	IS-04	25	41	18	16	0	0	66	16	44
2017	IS-05	18	32	18	18	14	0	50	32	22
2017	IS-06	18	29	41	6	6	0	47	12	17

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	39	30	15	9	7	1	70	16	186
2020	IS-02	68	28	0	0	4	0	96	4	25
2020	IS-03	34	32	22	8	4	0	66	12	50
2020	IS-04	39	28	7	9	17	0	67	26	54
2020	IS-05	26	26	26	17	3	3	53	21	35
2019	IS	41	31	14	7	7	0	72	14	182
2019	IS-02	48	30	13	9	0	0	78	9	23
2019	IS-03	33	35	13	6	13	0	69	19	48
2019	IS-04	38	29	20	4	9	0	67	13	55
2019	IS-05	45	34	11	5	5	0	79	11	38
2019	IS-06	50	22	6	22	0	0	72	22	18

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	19	27	28	17	10	1	45	27	188
2020	IS-02	32	36	28	4	0	0	68	4	25
2020	IS-03	22	32	22	16	6	2	55	22	50
2020	IS-04	19	22	22	20	17	0	41	37	54
2020	IS-05	11	17	29	26	17	0	29	43	35

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	25	36	21	12	6	0	1	61	18	188
2020	IS-02	32	52	8	4	4	0	0	84	8	25
2020	IS-03	30	38	20	10	2	0	0	68	12	50
2020	IS-04	24	28	24	11	13	0	0	52	24	54
2020	IS-05	14	31	29	17	6	0	3	47	24	35
2019	IS	30	37	19	9	4	1	0	67	13	182
2019	IS-02	43	35	17	4	0	0	0	78	4	23
2019	IS-03	33	35	19	6	4	2	0	70	11	48
2019	IS-04	33	40	16	4	7	0	0	73	11	55
2019	IS-05	21	34	26	16	3	0	0	55	18	38
2019	IS-06	11	44	17	22	6	0	0	56	28	18
2018	IS	29	30	24	8	8	0	0	59	16	153
2018	IS-03	44	26	26	5	0	0	0	69	5	39
2018	IS-04	29	27	29	10	6	0	0	56	15	52
2018	IS-05	17	13	30	4	35	0	0	30	39	23
2017	IS	19	35	26	11	7	0	1	55	19	125
2017	IS-02	33	27	20	20	0	0	0	60	20	15
2017	IS-03	21	36	35	7	0	0	0	58	7	28
2017	IS-04	21	36	30	7	7	0	0	57	14	44
2017	IS-05	10	33	19	19	19	0	0	43	38	21
2017	IS-06	12	41	18	12	12	0	6	56	25	17

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	53	27	14	5	1	0	1	80	6	188
2020	IS-02	72	24	0	0	0	0	4	100	0	25
2020	IS-03	64	16	14	6	0	0	0	80	6	50
2020	IS-04	44	26	19	7	4	0	0	70	11	54
2020	IS-05	37	34	23	6	0	0	0	71	6	35
2019	IS	44	31	13	8	4	0	0	74	12	180
2019	IS-02	65	13	13	4	4	0	0	78	9	23
2019	IS-03	36	43	9	6	6	0	0	79	13	47
2019	IS-04	44	33	11	7	4	0	0	78	11	54
2019	IS-05	32	29	21	13	5	0	0	61	18	38
2019	IS-06	61	17	17	6	0	0	0	78	6	18
2018	IS	48	25	17	6	3	0	1	74	9	153
2018	IS-03	56	18	18	5	0	0	3	76	5	39
2018	IS-04	50	19	19	6	6	0	0	69	12	52
2018	IS-05	35	17	30	9	9	0	0	52	17	23
2017	IS	53	23	16	5	3	1	0	76	8	126
2017	IS-02	60	7	20	7	7	0	0	67	13	15
2017	IS-03	51	28	10	7	4	0	0	79	11	28
2017	IS-04	48	32	11	7	0	2	0	81	7	44
2017	IS-05	50	27	23	0	0	0	0	77	0	22
2017	IS-06	65	0	24	0	12	0	0	65	12	17

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	18	36	28	13	5	54	18	185
2020	IS-02	21	50	21	8	0	71	8	24
2020	IS-03	24	36	30	8	2	60	10	50
2020	IS-04	15	38	19	19	9	53	28	53
2020	IS-05	21	15	44	12	9	35	21	34

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	73	14	5	2	1	1	4	92	2	188
2020	IS-02	68	20	4	0	0	4	4	96	0	25
2020	IS-03	82	4	6	4	0	0	4	90	4	50
2020	IS-04	67	22	6	2	0	0	4	92	2	54
2020	IS-05	69	9	9	0	3	3	9	87	3	35
2019	IS	72	13	4	2	2	0	7	92	4	181
2019	IS-02	70	4	9	4	4	0	9	81	10	23
2019	IS-03	65	17	2	0	4	0	13	93	5	48
2019	IS-04	70	17	7	2	2	0	2	89	4	54
2019	IS-05	87	8	0	3	0	0	3	97	3	38
2019	IS-06	72	17	0	0	0	0	11	100	0	18
2018	IS	75	11	6	2	1	0	6	91	3	153
2018	IS-03	77	10	3	3	0	0	8	94	3	39
2018	IS-04	71	13	8	4	2	0	2	86	6	52
2018	IS-05	65	17	9	0	0	0	9	90	0	23

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	80	12	2	2	2	1	2	95	3	185
2020	IS-02	80	8	0	4	4	4	0	92	8	25
2020	IS-03	82	8	4	2	2	0	2	92	4	49
2020	IS-04	75	15	2	2	2	0	4	94	4	52
2020	IS-05	80	17	0	0	0	0	3	100	0	35
2019	IS	78	8	5	2	3	0	4	89	6	181
2019	IS-02	87	4	0	0	4	0	4	95	5	23
2019	IS-03	77	4	2	4	6	0	6	86	11	47
2019	IS-04	76	11	7	2	4	0	0	87	5	55
2019	IS-05	79	5	8	3	0	0	5	89	3	38
2019	IS-06	72	17	6	0	0	0	6	94	0	18
2018	IS	81	5	7	1	2	0	3	89	3	152
2018	IS-03	79	8	8	0	3	0	3	89	3	39
2018	IS-04	77	8	10	2	4	0	0	85	6	52
2018	IS-05	87	0	4	0	0	0	9	95	0	23
2018	IS-06	82	6	6	0	0	0	6	94	0	17
2017	IS	74	10	6	4	2	1	2	87	7	127
2017	IS-02	60	7	13	0	7	7	7	77	8	15
2017	IS-03	71	15	7	4	4	0	0	86	7	28
2017	IS-04	78	9	4	4	2	0	2	89	7	45
2017	IS-05	86	0	9	5	0	0	0	86	5	22
2017	IS-06	65	24	0	6	0	0	6	94	6	17

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	61	28	6	2	1	1	1	91	3	187
2020	IS-02	60	20	8	4	4	4	0	83	8	25
2020	IS-03	65	29	6	0	0	0	0	94	0	49
2020	IS-04	59	33	4	4	0	0	0	93	4	54
2020	IS-05	66	23	6	0	0	3	3	94	0	35
2019	IS	53	30	9	3	4	0	1	83	7	182
2019	IS-02	52	30	13	0	4	0	0	83	4	23
2019	IS-03	58	21	8	6	4	0	2	81	11	48
2019	IS-04	58	33	5	0	4	0	0	91	4	55
2019	IS-05	50	24	16	3	8	0	0	74	11	38
2019	IS-06	28	56	6	6	0	0	6	88	6	18
2018	IS	57	28	9	3	3	0	1	85	5	152
2018	IS-03	56	26	15	0	3	0	0	82	3	39
2018	IS-04	50	32	8	6	4	0	0	82	10	50
2018	IS-05	61	17	13	4	4	0	0	78	9	23
2018	IS-06	56	39	0	0	0	0	6	100	0	18
2017	IS	54	31	7	3	3	0	2	86	6	127
2017	IS-02	47	20	20	0	7	0	7	71	7	15
2017	IS-03	57	18	15	4	7	0	0	75	11	28
2017	IS-04	51	42	2	2	0	0	2	95	2	45
2017	IS-05	64	27	5	0	5	0	0	91	5	22
2017	IS-06	47	41	0	12	0	0	0	88	12	17

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	63	20	9	3	2	2	2	86	5	186
2020	IS-02	50	25	8	0	4	8	4	86	5	24
2020	IS-03	65	20	8	2	2	0	2	88	4	49
2020	IS-04	61	24	4	7	4	0	0	85	11	54
2020	IS-05	69	9	17	0	0	3	3	82	0	35
2019	IS	58	21	9	6	4	0	1	80	11	182
2019	IS-02	61	26	4	4	4	0	0	87	9	23
2019	IS-03	58	13	10	10	6	0	2	72	17	48
2019	IS-04	56	29	9	2	4	0	0	85	5	55
2019	IS-05	66	11	13	8	3	0	0	76	11	38
2019	IS-06	39	39	6	6	6	0	6	82	12	18
2018	IS	57	24	10	4	5	0	1	81	9	152
2018	IS-03	64	18	15	0	3	0	0	82	3	39
2018	IS-04	56	28	4	4	8	0	0	84	12	50
2018	IS-05	61	17	9	4	9	0	0	78	13	23
2018	IS-06	28	44	17	6	0	0	6	76	6	18
2017	IS	59	19	12	6	3	0	1	78	10	127
2017	IS-02	60	7	13	7	7	0	7	71	14	15
2017	IS-03	75	7	14	0	4	0	0	82	4	28
2017	IS-04	51	29	11	7	2	0	0	80	9	45
2017	IS-05	59	18	14	9	0	0	0	77	9	22
2017	IS-06	53	24	6	12	6	0	0	76	18	17

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	57	15	5	2	1	19	89	4	188
2020	IS-02	64	4	4	0	0	28	94	0	25
2020	IS-03	78	6	0	2	0	14	98	2	50
2020	IS-04	54	17	2	2	0	26	95	3	54
2020	IS-05	37	23	20	0	0	20	75	0	35
2019	IS	55	15	7	2	1	20	88	3	181
2019	IS-02	57	4	0	0	0	39	100	0	23
2019	IS-03	71	4	0	0	0	25	100	0	48
2019	IS-04	57	13	6	2	0	22	90	2	54
2019	IS-05	47	18	18	3	3	11	74	6	38
2019	IS-06	22	56	17	6	0	0	78	6	18
2018	IS	56	16	5	3	1	19	89	5	150
2018	IS-03	74	0	5	0	0	21	94	0	39
2018	IS-04	55	18	0	2	0	24	97	3	49
2018	IS-05	50	23	5	9	9	5	76	19	22
2018	IS-06	39	33	22	6	0	0	72	6	18
2017	IS	51	16	5	6	1	22	86	8	126
2017	IS-02	20	7	0	13	0	60	67	33	15
2017	IS-03	64	4	4	7	4	18	82	13	28
2017	IS-04	51	20	0	2	0	27	97	3	45
2017	IS-05	67	14	15	0	0	5	85	0	21
2017	IS-06	35	41	12	12	0	0	76	12	17

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	75	19	2	1	0	1	3	97	1	187
2020	IS-02	56	20	4	0	0	4	16	95	0	25
2020	IS-03	69	24	4	0	0	0	2	96	0	49
2020	IS-04	78	17	2	2	0	2	0	96	2	54
2020	IS-05	86	14	0	0	0	0	0	100	0	35
2019	IS	73	11	8	3	0	0	5	89	3	181
2019	IS-02	57	13	9	4	0	0	17	84	5	23
2019	IS-03	81	10	6	0	0	0	2	94	0	48
2019	IS-04	71	15	5	4	0	0	5	90	4	55
2019	IS-05	76	5	14	3	0	0	3	83	3	37
2019	IS-06	78	11	6	6	0	0	0	89	6	18
2018	IS	68	16	5	2	1	0	7	91	4	151
2018	IS-03	72	15	0	0	3	0	10	97	3	39
2018	IS-04	69	12	4	4	2	0	8	89	7	49
2018	IS-05	74	17	9	0	0	0	0	91	0	23
2018	IS-06	56	28	11	0	0	0	6	88	0	18
2017	IS	64	18	7	2	2	0	6	87	5	126
2017	IS-02	60	7	0	7	7	0	20	83	17	15
2017	IS-03	75	18	7	0	0	0	0	93	0	28
2017	IS-04	54	27	9	2	0	0	9	88	2	45
2017	IS-05	76	10	10	0	5	0	0	86	5	21
2017	IS-06	59	18	6	6	6	0	6	81	13	17

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	73	15	4	2	3	0	3	91	5	188
2020	IS-02	44	28	4	0	12	0	12	82	14	25
2020	IS-03	64	18	8	4	6	0	0	82	10	50
2020	IS-04	83	9	4	2	0	0	2	94	2	54
2020	IS-05	80	14	3	0	0	0	3	97	0	35
2019	IS	73	9	7	3	4	0	4	86	7	182
2019	IS-02	74	4	0	9	0	0	13	90	10	23
2019	IS-03	65	19	6	0	8	0	2	85	9	48
2019	IS-04	75	5	9	2	5	0	4	83	8	55
2019	IS-05	79	3	8	5	0	0	5	86	6	38
2019	IS-06	78	11	11	0	0	0	0	89	0	18
2018	IS	77	10	4	4	4	0	1	88	8	151
2018	IS-03	66	11	11	8	5	0	0	76	13	38
2018	IS-04	76	12	0	6	6	0	0	88	12	50
2018	IS-05	91	9	0	0	0	0	0	100	0	23
2018	IS-06	89	6	0	0	0	0	6	100	0	18
2017	IS	74	10	6	2	2	1	5	89	5	126
2017	IS-02	60	0	13	7	7	7	7	69	15	15
2017	IS-03	72	13	4	0	7	0	4	89	8	28
2017	IS-04	69	13	9	4	0	0	4	86	5	45
2017	IS-05	90	10	0	0	0	0	0	100	0	21
2017	IS-06	82	6	0	0	0	0	12	100	0	17

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	42	37	14	3	3	0	1	80	6	188
2020	IS-02	36	48	12	4	0	0	0	84	4	25
2020	IS-03	34	42	20	0	4	0	0	76	4	50
2020	IS-04	52	31	11	4	2	0	0	83	6	54
2020	IS-05	34	34	17	6	6	0	3	71	12	35
2019	IS	49	31	13	4	2	1	1	81	6	182
2019	IS-02	48	35	4	9	4	0	0	83	13	23
2019	IS-03	50	31	15	2	2	0	0	81	4	48
2019	IS-04	51	27	15	4	2	0	2	80	6	55
2019	IS-05	42	32	13	8	0	3	3	78	8	38
2019	IS-06	56	33	11	0	0	0	0	89	0	18
2018	IS	48	34	12	4	1	0	1	83	5	151
2018	IS-03	55	24	13	5	3	0	0	79	8	38
2018	IS-04	44	36	14	6	0	0	0	80	6	50
2018	IS-05	57	35	9	0	0	0	0	91	0	23
2018	IS-06	28	50	17	6	0	0	0	78	6	18
2017	IS	52	29	11	6	0	1	2	83	6	125
2017	IS-02	40	33	13	0	0	7	7	85	0	15
2017	IS-03	64	29	4	0	0	0	4	96	0	28
2017	IS-04	43	36	11	9	0	0	0	80	9	44
2017	IS-05	66	14	10	10	0	0	0	81	10	21
2017	IS-06	47	24	24	6	0	0	0	71	6	17

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	24	48	19	6	3	72	9	187
2020	IS-02	24	56	12	8	0	80	8	25
2020	IS-03	16	57	16	6	4	73	10	49
2020	IS-04	31	33	22	9	4	65	13	54
2020	IS-05	17	49	29	0	6	66	6	35

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	7	40	35	14	3	48	18	188
2020	IS-02	24	48	28	0	0	72	0	25
2020	IS-03	8	48	30	8	6	56	14	50
2020	IS-04	2	41	37	20	0	43	20	54
2020	IS-05	3	20	49	20	9	23	29	35
2019	IS	16	31	40	7	6	47	13	182
2019	IS-02	39	39	17	4	0	78	4	23
2019	IS-03	15	35	33	10	6	50	17	48
2019	IS-04	18	29	44	5	4	47	9	55
2019	IS-05	8	21	55	8	8	29	16	38
2019	IS-06	0	33	44	6	17	33	22	18
2018	IS	12	37	34	12	5	49	17	154
2018	IS-03	10	49	38	3	0	59	3	39
2018	IS-04	12	29	42	12	6	40	17	52
2018	IS-05	4	30	30	26	9	35	35	23
2018	IS-06	6	28	28	22	17	33	39	18
2017	IS	5	35	36	20	4	40	24	127
2017	IS-02	20	47	20	13	0	67	13	15
2017	IS-03	4	40	39	18	0	43	18	28
2017	IS-04	2	44	35	16	2	47	18	45
2017	IS-05	9	14	46	27	5	22	32	22
2017	IS-06	0	18	35	29	18	18	47	17

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	8	27	34	23	9	0	0	31	35	188
2020	IS-02	0	20	28	32	20	0	0	52	20	25
2020	IS-03	4	24	44	20	8	0	0	28	28	50
2020	IS-04	7	20	41	24	7	0	0	31	28	54
2020	IS-05	20	40	17	20	3	0	0	23	60	35
2019	IS	9	15	49	21	6	1	0	27	24	177
2019	IS-02	5	9	45	32	5	5	0	38	14	22
2019	IS-03	9	11	46	22	13	0	0	35	20	46
2019	IS-04	7	16	55	16	5	0	0	22	24	55
2019	IS-05	8	22	47	22	0	0	0	22	31	36
2019	IS-06	22	11	44	22	0	0	0	22	33	18
2018	IS	7	25	33	25	11	0	0	35	31	150
2018	IS-02	6	18	35	35	6	0	0	41	24	17
2018	IS-03	0	21	33	28	18	0	0	46	21	39
2018	IS-04	10	18	37	24	12	0	0	35	27	51
2018	IS-05	13	43	26	13	4	0	0	17	57	23
2017	IS	7	21	43	16	12	0	1	29	28	127
2017	IS-02	0	13	40	27	20	0	0	47	13	15
2017	IS-03	4	18	39	18	21	0	0	40	22	28
2017	IS-04	4	22	47	16	11	0	0	27	27	45
2017	IS-05	14	23	50	5	9	0	0	13	36	22
2017	IS-06	18	24	35	18	0	0	6	19	44	17

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	27	53	20	1	66	34	188
2020	IS-02	20	52	28	0	72	28	25
2020	IS-03	32	50	16	2	61	39	50
2020	IS-04	33	50	17	0	60	40	54
2020	IS-05	20	57	23	0	74	26	35

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	54	46	50
2020	IS-03	63	38	16
2020	IS-04	56	44	18

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	46	23	11	6	6	1	6	75	13	188
2020	IS-02	52	20	16	0	0	0	12	82	0	25
2020	IS-03	44	24	6	6	6	2	12	79	14	50
2020	IS-04	50	17	11	9	11	0	2	68	21	54
2020	IS-05	34	31	14	9	6	0	6	70	15	35
2019	IS	37	16	15	12	10	1	9	59	24	176
2019	IS-02	39	13	17	9	9	0	13	60	20	23
2019	IS-03	35	17	21	10	4	2	10	60	17	48
2019	IS-04	33	13	13	20	11	0	9	51	35	54
2019	IS-05	40	20	6	6	20	3	6	66	28	35
2019	IS-06	44	25	19	6	0	0	6	73	7	16
2018	IS	33	19	18	12	9	1	9	57	23	151
2018	IS-03	38	19	8	11	8	0	16	68	23	37
2018	IS-04	20	18	29	14	12	0	8	40	28	51
2018	IS-05	43	17	4	26	9	0	0	61	35	23
2018	IS-06	44	11	22	6	11	6	0	59	18	18

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	12	20	8	22	30	8	35	57	50
2020	IS-03	13	13	13	25	31	6	27	60	16
2020	IS-04	11	22	6	22	28	11	38	56	18

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	12	16	18	12	36	6	30	51	50
2020	IS-03	13	0	25	13	44	6	13	60	16
2020	IS-04	17	22	11	17	33	0	39	50	18

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for Department of National Defence by Question 106. Please indicate your occupational group and level. Occupational group and level - IS

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence