2020 Public Service Employee Survey Results by Theme for Department of National Defence by Question 106. Please indicate your occupational group and level. Occupational group and level - EN

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	40	39	10	7	4	78	11	764
2020	EN-03	43	33	14	6	4	76	10	51
2020	EN-04	41	37	11	7	4	78	11	372
2020	EN-05	36	43	9	8	4	79	12	268
2020	EN-06	42	40	8	6	4	83	10	52
2019	EN	34	42	12	7	5	76	12	705
2019	EN-02	14	79	0	0	7	93	7	14
2019	EN-03	29	53	8	4	6	82	10	51
2019	EN-04	32	37	16	9	6	70	14	339
2019	EN-05	35	45	9	6	5	80	11	236
2019	EN-06	54	38	2	4	2	92	6	52
2018	EN	33	44	11	8	4	77	12	533
2018	EN-02	10	70	10	10	0	80	10	10
2018	EN-03	30	33	17	13	7	63	20	30
2018	EN-04	26	46	13	10	5	72	15	262
2018	EN-05	39	44	7	7	2	84	10	178
2018	EN-06	56	31	11	0	2	87	2	45
2017	EN	35	46	9	6	3	82	9	643
2017	EN-03	21	66	3	5	5	87	11	38
2017	EN-04	28	49	11	8	5	76	12	330
2017	EN-05	43	43	8	5	1	86	6	212
2017	EN-06	60	33	4	2	0	94	2	48
2014	EN	30	41	11	11	6	72	17	707
2014	EN-03	37	41	7	13	2	78	15	46
2014	EN-04	25	41	14	13	7	66	20	384
2014	EN-05	34	42	9	10	5	76	15	216
2014	EN-06	56	33	4	2	4	89	7	45

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	39	39	11	7	5	78	12	759
2020	EN-03	38	38	8	10	6	76	16	50
2020	EN-04	37	37	14	8	4	74	12	369
2020	EN-05	40	42	8	6	5	82	11	266
2020	EN-06	49	32	6	8	6	81	13	53
2019	EN	34	39	13	8	6	73	14	702
2019	EN-02	50	29	14	0	7	79	7	14
2019	EN-03	25	49	16	6	4	75	10	51
2019	EN-04	30	39	14	9	9	69	17	338
2019	EN-05	35	38	13	8	5	74	13	234
2019	EN-06	54	35	6	4	2	88	6	52
2018	EN	33	38	15	8	6	71	14	540
2018	EN-02	30	30	20	20	0	60	20	10
2018	EN-03	27	43	20	3	7	70	10	30
2018	EN-04	24	43	16	10	7	67	17	266
2018	EN-05	41	35	14	6	4	76	11	180
2018	EN-06	54	26	13	4	2	80	7	46
2017	EN	32	42	12	8	6	74	14	643
2017	EN-03	11	61	11	11	8	71	18	38
2017	EN-04	24	45	15	10	7	69	17	329
2017	EN-05	40	38	10	8	5	77	12	213
2017	EN-06	65	29	2	2	2	94	4	48

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	54	33	7	3	2	87	5	759
2020	EN-03	50	30	10	4	6	80	10	50
2020	EN-04	54	33	8	3	2	87	5	369
2020	EN-05	53	37	6	3	2	89	4	266
2020	EN-06	72	19	2	4	4	91	8	53
2019	EN	51	34	10	2	3	85	5	700
2019	EN-02	50	36	7	0	7	86	7	14
2019	EN-03	38	42	16	2	2	80	4	50
2019	EN-04	47	35	12	3	3	82	6	338
2019	EN-05	56	33	8	1	2	88	3	233
2019	EN-06	71	25	2	2	0	96	2	52
2018	EN	52	34	11	3	1	85	4	537
2018	EN-02	40	40	20	0	0	80	0	10
2018	EN-03	53	37	3	3	3	90	7	30
2018	EN-04	43	38	14	3	2	80	5	265
2018	EN-05	58	32	7	3	0	91	3	179
2018	EN-06	73	16	9	0	2	89	2	45
2017	EN	55	34	8	2	1	89	3	639
2017	EN-03	50	42	3	5	0	92	5	38
2017	EN-04	47	37	12	2	2	84	4	326
2017	EN-05	62	31	5	1	1	93	2	212
2017	EN-06	81	17	2	0	0	98	0	48
2014	EN	57	29	8	4	2	86	5	706
2014	EN-03	61	24	9	4	2	85	7	46
2014	EN-04	51	33	10	5	1	84	6	384
2014	EN-05	65	25	6	2	2	89	4	216
2014	EN-06	73	20	2	2	2	93	5	44

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	45	37	10	4	3	83	7	764
2020	EN-03	47	31	14	4	4	78	8	51
2020	EN-04	44	40	9	4	2	85	6	372
2020	EN-05	45	36	10	5	3	81	8	268
2020	EN-06	55	28	9	4	4	83	8	53
2019	EN	40	43	9	5	3	83	8	705
2019	EN-02	36	50	7	0	7	86	7	14
2019	EN-03	29	55	10	4	2	84	6	51
2019	EN-04	39	42	9	6	3	81	10	339
2019	EN-05	39	45	9	3	3	84	7	236
2019	EN-06	62	29	4	4	2	90	6	52
2018	EN	40	40	13	5	3	79	8	541
2018	EN-02	30	50	20	0	0	80	0	10
2018	EN-03	40	37	13	7	3	77	10	30
2018	EN-04	32	44	16	5	4	75	9	266
2018	EN-05	45	39	9	4	3	84	7	181
2018	EN-06	63	26	7	2	2	89	4	46
2017	EN	42	40	10	6	2	82	8	638
2017	EN-03	24	61	3	8	5	84	13	38
2017	EN-04	35	42	13	6	3	78	10	325
2017	EN-05	49	37	9	5	0	86	5	212
2017	EN-06	71	23	4	2	0	94	2	48
2014	EN	39	38	11	9	3	77	12	706
2014	EN-03	51	31	4	11	2	82	13	45
2014	EN-04	32	41	14	10	4	73	14	384
2014	EN-05	44	36	9	7	3	81	11	216
2014	EN-06	64	24	2	4	4	89	9	45

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	44	33	13	6	3	0	77	10	758
2020	EN-03	49	24	14	10	4	0	73	14	51
2020	EN-04	43	34	13	6	4	0	77	10	371
2020	EN-05	42	37	12	5	4	0	79	9	265
2020	EN-06	61	22	12	6	0	0	82	6	51
2019	EN	38	35	14	7	6	0	74	13	703
2019	EN-02	71	21	0	7	0	0	93	7	14
2019	EN-03	29	45	14	8	4	0	75	12	51
2019	EN-04	37	34	15	7	6	1	71	14	339
2019	EN-05	34	39	13	7	6	0	73	13	234
2019	EN-06	58	23	12	2	6	0	81	8	52
2018	EN	40	37	14	5	4	0	77	9	542
2018	EN-02	60	10	30	0	0	0	70	0	10
2018	EN-03	42	26	19	3	10	0	68	13	31
2018	EN-04	35	39	16	6	4	0	74	10	264
2018	EN-05	39	38	13	5	4	1	78	9	183
2018	EN-06	61	33	4	2	0	0	93	2	46
2017	EN	40	34	16	7	3	0	74	10	643
2017	EN-03	26	53	5	5	11	0	79	16	38
2017	EN-04	34	35	20	8	3	0	68	12	330
2017	EN-05	44	33	13	6	3	1	78	9	212
2017	EN-06	67	25	6	0	2	0	92	2	48
2014	EN	29	41	13	10	7	0	70	16	707
2014	EN-03	30	33	13	13	11	0	63	24	46
2014	EN-04	25	40	15	11	7	1	66	19	384
2014	EN-05	31	44	13	6	6	0	75	12	216
2014	EN-06	44	44	4	4	2	0	89	7	45

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	43	35	12	6	4	78	10	760
2020	EN-03	49	27	8	12	4	76	16	51
2020	EN-04	40	37	12	7	4	78	10	369
2020	EN-05	44	36	10	6	4	80	10	266
2020	EN-06	55	25	15	2	4	79	6	53
2019	EN	38	38	13	6	6	75	11	703
2019	EN-02	79	14	0	7	0	93	7	14
2019	EN-03	29	45	20	0	6	75	6	51
2019	EN-04	36	35	15	7	7	71	14	338
2019	EN-05	35	42	11	6	5	78	11	236
2019	EN-06	57	29	8	0	6	86	6	51
2018	EN	39	39	13	5	4	78	9	542
2018	EN-02	60	20	20	0	0	80	0	10
2018	EN-03	35	35	10	13	6	71	19	31
2018	EN-04	35	39	16	6	4	74	10	265
2018	EN-05	37	43	11	4	4	80	9	182
2018	EN-06	63	33	2	0	2	96	2	46
2017	EN	38	38	14	7	3	76	10	641
2017	EN-03	26	53	5	8	8	79	16	38
2017	EN-04	33	37	18	9	3	70	12	327
2017	EN-05	42	38	12	6	2	80	8	213
2017	EN-06	63	31	4	0	2	94	2	48
2014	EN	29	42	12	11	5	71	16	707
2014	EN-03	33	35	13	13	7	67	20	46
2014	EN-04	26	41	14	13	6	67	19	384
2014	EN-05	30	45	11	9	6	75	14	216
2014	EN-06	49	44	2	2	2	93	4	45

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	42	27	14	7	6	3	0	72	14	762
2020	EN-03	43	20	20	6	10	2	0	64	16	51
2020	EN-04	40	29	15	8	5	3	0	71	13	371
2020	EN-05	44	27	13	6	7	3	0	74	13	266
2020	EN-06	55	26	6	11	2	0	0	81	13	53
2019	EN	32	32	17	9	8	2	0	66	17	705
2019	EN-02	36	36	0	7	7	14	0	83	17	14
2019	EN-03	27	33	18	10	8	2	2	63	18	51
2019	EN-04	30	30	20	9	8	3	0	62	18	339
2019	EN-05	33	34	15	9	7	1	0	68	17	236
2019	EN-06	48	29	15	2	6	0	0	77	8	52
2018	EN	39	27	17	8	6	2	0	68	14	539
2018	EN-02	40	30	20	10	0	0	0	70	10	10
2018	EN-03	35	13	23	16	10	3	0	50	27	31
2018	EN-04	34	29	21	9	6	2	0	64	15	262
2018	EN-05	44	28	14	5	7	2	0	73	13	183
2018	EN-06	57	26	9	4	4	0	0	83	9	46
2017	EN	35	26	22	9	5	3	0	63	14	642
2017	EN-03	26	39	13	5	13	0	3	68	19	38
2017	EN-04	31	23	26	10	6	5	0	56	16	329
2017	EN-05	39	29	17	10	3	2	0	69	14	212
2017	EN-06	48	29	19	2	2	0	0	77	4	48
2014	EN	33	27	17	12	8	2	0	61	21	707
2014	EN-03	37	22	17	13	9	2	0	60	22	46
2014	EN-04	29	28	18	12	10	3	0	58	23	384
2014	EN-05	36	26	17	13	6	1	1	64	19	216
2014	EN-06	56	16	11	7	7	4	0	74	14	45

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	62	24	9	2	2	1	0	87	4	765
2020	EN-03	49	22	18	8	2	0	2	72	10	51
2020	EN-04	60	28	8	1	1	1	0	89	3	372
2020	EN-05	65	23	9	1	2	0	0	88	3	268
2020	EN-06	79	11	6	0	4	0	0	91	4	53
2019	EN	55	27	12	3	3	0	1	83	6	707
2019	EN-02	43	29	21	0	7	0	0	71	7	14
2019	EN-03	49	35	10	2	2	0	2	86	4	51
2019	EN-04	51	27	13	4	3	1	1	80	7	341
2019	EN-05	57	27	11	2	3	0	0	84	5	236
2019	EN-06	75	19	4	0	2	0	0	94	2	52

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	52	31	9	4	3	1	0	84	8	765
2020	EN-03	57	22	10	4	8	0	0	78	12	51
2020	EN-04	48	35	9	5	3	1	0	83	8	372
2020	EN-05	56	28	8	4	4	0	0	84	8	268
2020	EN-06	66	23	9	2	0	0	0	89	2	53
2019	EN	45	33	9	7	6	0	0	78	13	705
2019	EN-02	57	29	0	7	7	0	0	86	14	14
2019	EN-03	46	32	6	6	6	0	4	81	13	50
2019	EN-04	43	33	10	7	7	1	0	76	14	340
2019	EN-05	45	33	9	8	5	0	0	78	13	236
2019	EN-06	54	38	4	0	4	0	0	92	4	52
2018	EN	40	35	12	7	5	0	0	76	13	535
2018	EN-02	50	30	10	0	10	0	0	80	10	10
2018	EN-03	26	45	16	3	10	0	0	71	13	31
2018	EN-04	36	36	13	9	6	0	0	72	15	262
2018	EN-05	45	37	9	5	4	0	0	82	9	179
2018	EN-06	60	20	13	2	4	0	0	80	7	45
2017	EN	43	33	11	9	3	0	0	77	12	643
2017	EN-03	29	42	11	11	8	0	0	71	18	38
2017	EN-04	35	36	13	12	4	0	0	72	16	329
2017	EN-05	51	31	9	6	1	1	0	83	7	213
2017	EN-06	71	19	6	2	2	0	0	90	4	48
2014	EN	41	35	9	8	6	0	0	76	14	707
2014	EN-03	28	35	11	15	9	2	0	64	24	46
2014	EN-04	36	37	10	10	7	0	0	73	17	384
2014	EN-05	49	34	9	5	3	0	0	83	8	216
2014	EN-06	56	31	2	4	4	0	2	89	9	45

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	62	23	9	3	3	0	0	85	6	765
2020	EN-03	65	18	6	8	4	0	0	82	12	51
2020	EN-04	60	25	10	3	2	0	0	84	6	372
2020	EN-05	63	24	8	2	4	0	0	87	6	268
2020	EN-06	74	19	6	0	2	0	0	92	2	53
2019	EN	51	30	8	5	5	0	0	81	11	703
2019	EN-02	54	31	0	8	8	0	0	85	15	13
2019	EN-03	45	35	6	2	10	0	2	82	12	51
2019	EN-04	51	27	10	6	5	0	0	78	12	339
2019	EN-05	49	33	9	4	5	0	0	82	9	235
2019	EN-06	63	29	2	4	2	0	0	92	6	52
2018	EN	47	31	10	6	6	0	0	78	12	535
2018	EN-02	30	50	10	0	10	0	0	80	10	10
2018	EN-03	29	35	23	0	13	0	0	65	13	31
2018	EN-04	44	29	13	9	6	0	0	73	15	262
2018	EN-05	53	34	5	4	4	1	0	87	8	179
2018	EN-06	60	22	7	4	7	0	0	82	11	45
2017	EN	49	29	12	5	4	0	0	79	9	641
2017	EN-03	29	45	13	3	11	0	0	74	13	38
2017	EN-04	47	27	16	6	3	0	0	75	10	328
2017	EN-05	49	33	9	4	3	1	0	83	7	213
2017	EN-06	79	13	4	2	2	0	0	91	4	47
2014	EN	48	30	10	7	4	0	0	78	12	707
2014	EN-03	43	22	13	17	4	0	0	65	22	46
2014	EN-04	42	32	12	8	5	0	0	75	13	384
2014	EN-05	57	28	6	5	3	0	0	85	8	216
2014	EN-06	60	27	2	7	4	0	0	87	11	45

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	48	26	11	6	3	6	0	78	10	764
2020	EN-03	47	24	14	8	2	6	0	75	10	51
2020	EN-04	46	25	13	5	4	7	0	76	10	371
2020	EN-05	50	28	7	6	4	5	0	82	11	268
2020	EN-06	57	23	8	9	2	2	0	81	12	53
2019	EN	34	37	14	5	5	4	0	75	11	697
2019	EN-02	36	29	14	0	0	21	0	82	0	14
2019	EN-03	31	33	16	8	2	6	4	72	11	51
2019	EN-04	31	36	16	6	7	4	0	71	13	337
2019	EN-05	35	41	11	5	6	3	0	78	11	234
2019	EN-06	50	37	8	4	2	0	0	87	6	52
2018	EN	34	37	15	6	5	4	0	73	11	542
2018	EN-02	70	10	10	0	10	0	0	80	10	10
2018	EN-03	23	42	16	3	6	6	3	71	11	31
2018	EN-04	31	40	13	6	6	5	0	74	12	263
2018	EN-05	32	37	19	7	3	3	0	70	10	183
2018	EN-06	57	26	13	4	0	0	0	83	4	47
2017	EN	35	35	14	7	5	5	0	73	12	644
2017	EN-03	21	42	18	11	5	3	0	65	16	38
2017	EN-04	31	34	15	8	5	6	0	69	15	330
2017	EN-05	36	36	13	5	5	6	0	76	10	213
2017	EN-06	58	31	4	4	2	0	0	90	6	48
2014	EN	31	35	15	8	5	5	0	71	14	707
2014	EN-03	17	41	17	13	4	7	0	63	19	46
2014	EN-04	32	34	14	9	4	6	1	71	14	384
2014	EN-05	28	39	17	6	6	4	0	70	13	216
2014	EN-06	53	33	7	0	4	2	0	89	5	45

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	39	32	13	9	6	2	0	72	15	759
2020	EN-03	40	30	18	2	8	2	0	71	10	50
2020	EN-04	38	31	14	9	7	2	0	70	16	370
2020	EN-05	38	34	12	10	5	1	0	73	15	265
2020	EN-06	53	26	9	9	2	0	0	79	11	53
2019	EN	28	37	17	9	7	1	0	66	17	697
2019	EN-02	36	36	7	0	0	21	0	91	0	14
2019	EN-03	24	41	10	14	8	2	2	67	22	51
2019	EN-04	28	33	20	9	9	1	0	62	18	338
2019	EN-05	25	41	18	9	7	1	0	67	16	233
2019	EN-06	42	35	13	8	2	0	0	77	10	52
2018	EN	26	38	18	10	6	1	0	65	17	539
2018	EN-02	60	20	0	10	10	0	0	80	20	10
2018	EN-03	13	35	19	10	16	3	3	52	28	31
2018	EN-04	24	38	19	11	7	1	0	63	18	261
2018	EN-05	26	40	19	9	5	0	0	67	14	183
2018	EN-06	43	39	9	9	0	0	0	83	9	46
2017	EN	29	38	16	9	8	1	0	67	17	641
2017	EN-03	21	42	21	8	8	0	0	63	16	38
2017	EN-04	25	35	20	9	10	1	0	61	19	327
2017	EN-05	28	42	13	11	5	0	0	71	17	213
2017	EN-06	52	31	10	2	4	0	0	83	6	48
2014	EN	22	38	17	14	8	1	0	61	22	707
2014	EN-03	20	33	15	24	9	0	0	52	33	46
2014	EN-04	21	37	19	12	8	2	0	59	21	384
2014	EN-05	22	41	17	12	9	0	0	63	20	216
2014	EN-06	42	36	7	13	2	0	0	78	16	45

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	25	33	18	14	7	2	0	60	22	761
2020	EN-03	27	29	20	10	10	4	0	59	20	51
2020	EN-04	27	33	17	12	8	3	0	61	21	371
2020	EN-05	23	33	20	17	6	2	0	57	23	265
2020	EN-06	26	42	17	11	4	0	0	68	15	53
2019	EN	15	35	22	14	11	3	0	52	26	696
2019	EN-02	29	29	14	7	0	21	0	73	9	14
2019	EN-03	14	35	25	8	10	6	2	53	19	51
2019	EN-04	16	31	21	15	13	4	0	49	29	337
2019	EN-05	12	39	22	15	11	1	0	52	26	233
2019	EN-06	15	48	23	10	4	0	0	63	13	52
2018	EN	14	36	23	15	9	3	0	52	25	539
2018	EN-02	50	30	10	0	10	0	0	80	10	10
2018	EN-03	10	32	19	6	16	13	3	50	27	31
2018	EN-04	15	33	22	15	10	5	0	51	26	261
2018	EN-05	13	37	25	19	7	0	0	50	26	183
2018	EN-06	9	59	22	7	4	0	0	67	11	46
2017	EN	14	38	20	17	8	3	0	54	26	643
2017	EN-03	16	34	18	21	8	3	0	51	30	38
2017	EN-04	13	33	23	16	9	5	0	49	27	329
2017	EN-05	12	41	18	19	8	1	0	54	27	213
2017	EN-06	19	56	8	13	4	0	0	75	17	48
2014	EN	13	32	18	21	13	3	0	47	34	707
2014	EN-03	17	20	13	26	17	7	0	40	47	46
2014	EN-04	12	34	20	21	10	3	0	47	32	384
2014	EN-05	12	34	18	19	16	1	0	47	35	216
2014	EN-06	27	33	9	18	13	0	0	60	31	45

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	27	35	17	12	8	1	0	63	20	764
2020	EN-03	24	31	22	6	16	2	0	56	22	51
2020	EN-04	28	33	18	13	8	1	0	62	20	372
2020	EN-05	27	37	16	11	8	1	0	64	19	267
2020	EN-06	34	38	17	11	0	0	0	72	11	53
2019	EN	15	36	21	17	10	1	0	52	27	695
2019	EN-02	43	14	21	7	0	14	0	67	8	14
2019	EN-03	12	35	27	8	14	2	2	49	22	51
2019	EN-04	14	32	24	15	13	2	0	48	28	336
2019	EN-05	15	40	16	21	8	0	0	55	30	233
2019	EN-06	19	44	23	13	0	0	0	63	13	52
2018	EN	15	37	18	20	9	1	0	53	29	542
2018	EN-02	50	20	0	30	0	0	0	70	30	10
2018	EN-03	3	42	26	10	16	3	0	47	27	31
2018	EN-04	13	35	20	20	11	1	0	49	31	263
2018	EN-05	15	39	16	22	8	0	0	54	30	183
2018	EN-06	23	49	11	13	4	0	0	72	17	47
2017	EN	16	38	19	16	10	2	0	55	26	642
2017	EN-03	5	29	37	16	8	5	0	36	25	38
2017	EN-04	16	31	23	16	12	2	0	48	29	328
2017	EN-05	16	45	13	18	8	0	0	61	26	213
2017	EN-06	21	63	6	8	2	0	0	83	10	48
2014	EN	16	35	19	18	11	1	0	51	30	706
2014	EN-03	9	30	15	24	17	4	0	41	43	46
2014	EN-04	13	33	23	20	11	1	0	46	31	383
2014	EN-05	19	39	16	14	12	0	0	58	26	216
2014	EN-06	36	36	16	7	4	2	0	73	11	45

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	29	41	13	10	6	0	0	71	16	762
2020	EN-03	34	36	12	14	4	0	0	70	18	50
2020	EN-04	30	38	15	10	5	1	1	69	16	371
2020	EN-05	26	45	12	10	7	0	0	71	17	267
2020	EN-06	38	36	13	8	6	0	0	74	13	53
2019	EN	21	40	18	13	8	0	0	62	20	704
2019	EN-02	43	36	21	0	0	0	0	79	0	14
2019	EN-03	20	55	20	0	6	0	0	75	6	51
2019	EN-04	18	35	21	16	9	1	0	53	26	339
2019	EN-05	23	44	14	13	7	0	0	66	20	235
2019	EN-06	31	42	17	6	4	0	0	73	10	52
2018	EN	22	37	19	12	9	0	0	59	21	539
2018	EN-02	30	30	20	10	10	0	0	60	20	10
2018	EN-03	19	29	29	13	10	0	0	48	23	31
2018	EN-04	19	37	19	14	10	0	1	57	24	263
2018	EN-05	23	39	19	12	8	0	0	61	20	181
2018	EN-06	33	41	15	4	7	0	0	74	11	46
2017	EN	23	39	17	12	8	0	0	63	20	644
2017	EN-03	11	45	26	13	5	0	0	55	18	38
2017	EN-04	18	41	18	15	8	1	0	59	23	330
2017	EN-05	29	37	16	10	8	0	0	67	17	213
2017	EN-06	46	35	6	8	4	0	0	81	13	48
2014	EN	17	36	22	13	11	0	0	54	24	706
2014	EN-03	11	30	22	28	9	0	0	41	37	46
2014	EN-04	14	36	23	16	10	0	1	50	26	383
2014	EN-05	20	37	22	8	13	0	0	57	21	216
2014	EN-06	42	33	16	4	4	0	0	76	9	45

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	32	44	11	10	4	76	13	757
2020	EN-03	30	44	12	14	0	74	14	50
2020	EN-04	32	43	12	9	4	75	13	366
2020	EN-05	32	44	9	11	4	76	15	267
2020	EN-06	34	51	8	2	6	85	8	53
2019	EN	26	45	12	10	6	72	16	703
2019	EN-02	29	50	14	0	7	79	7	14
2019	EN-03	20	49	16	14	2	69	16	51
2019	EN-04	25	44	12	12	7	69	19	338
2019	EN-05	27	47	11	9	6	74	14	235
2019	EN-06	37	44	12	8	0	81	8	52
2018	EN	25	44	16	10	6	69	16	538
2018	EN-02	20	40	10	20	10	60	30	10
2018	EN-03	23	27	27	7	17	50	23	30
2018	EN-04	20	43	19	13	6	63	18	263
2018	EN-05	31	46	12	8	3	77	11	181
2018	EN-06	37	48	7	7	2	85	9	46
2017	EN	28	43	14	10	4	71	14	643
2017	EN-03	16	53	24	5	3	68	8	38
2017	EN-04	21	44	14	15	5	66	20	329
2017	EN-05	34	42	15	5	4	76	8	213
2017	EN-06	48	42	2	6	2	90	8	48

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	45	32	12	7	3	1	0	78	10	764
2020	EN-03	51	24	12	6	6	0	2	76	12	51
2020	EN-04	44	33	12	7	3	1	0	78	10	372
2020	EN-05	43	34	14	7	3	0	0	76	10	268
2020	EN-06	60	29	8	4	0	0	0	88	4	52
2019	EN	38	33	14	7	6	0	0	72	14	704
2019	EN-02	43	36	14	7	0	0	0	79	7	14
2019	EN-03	35	31	16	4	12	2	0	68	16	51
2019	EN-04	38	30	16	7	7	1	0	69	15	340
2019	EN-05	36	38	12	9	5	0	0	74	13	234
2019	EN-06	46	33	13	4	4	0	0	79	8	52
2018	EN	34	39	15	8	5	0	0	73	13	536
2018	EN-02	40	20	20	10	10	0	0	60	20	10
2018	EN-03	19	48	16	6	10	0	0	68	16	31
2018	EN-04	34	35	16	11	4	0	0	69	15	262
2018	EN-05	32	48	11	3	5	1	0	81	8	180
2018	EN-06	47	29	18	4	2	0	0	76	7	45
2017	EN	35	40	11	7	5	0	0	76	12	643
2017	EN-03	18	50	11	11	11	0	0	68	21	38
2017	EN-04	31	42	13	10	4	0	0	73	14	329
2017	EN-05	39	39	12	3	6	0	0	78	9	213
2017	EN-06	60	27	4	6	2	0	0	88	8	48
2014	EN	34	37	15	8	6	0	0	71	14	707
2014	EN-03	26	33	15	13	11	0	2	60	24	46
2014	EN-04	30	37	18	9	6	0	0	67	15	384
2014	EN-05	40	37	12	6	5	0	0	77	11	216
2014	EN-06	49	38	4	7	0	0	2	89	7	45

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	32	38	13	13	4	0	70	16	762
2020	EN-03	45	24	12	20	0	0	69	20	51
2020	EN-04	29	39	12	15	5	0	69	20	369
2020	EN-05	32	40	15	9	3	0	72	12	268
2020	EN-06	45	26	17	6	6	0	72	11	53
2019	EN	28	44	11	12	5	0	72	17	699
2019	EN-02	43	43	14	0	0	0	86	0	14
2019	EN-03	25	55	6	6	8	0	80	14	51
2019	EN-04	25	39	13	16	6	0	64	22	334
2019	EN-05	30	48	8	10	4	0	78	14	236
2019	EN-06	41	45	10	2	2	0	86	4	51
2018	EN	28	48	8	11	3	1	77	15	540
2018	EN-02	40	30	0	20	10	0	70	30	10
2018	EN-03	23	48	6	19	3	0	71	23	31
2018	EN-04	25	49	11	11	3	1	74	15	264
2018	EN-05	30	51	6	9	3	1	82	12	181
2018	EN-06	46	39	2	11	2	0	85	13	46
2017	EN	28	39	11	14	7	0	68	21	644
2017	EN-03	18	58	11	11	3	0	76	13	38
2017	EN-04	25	39	12	15	8	0	64	24	330
2017	EN-05	30	39	11	15	5	0	69	19	213
2017	EN-06	42	35	8	10	4	0	77	15	48
2014	EN	23	38	14	16	9	0	61	25	706
2014	EN-03	17	35	17	13	17	0	52	30	46
2014	EN-04	20	37	15	20	9	0	57	29	383
2014	EN-05	26	41	12	11	9	1	68	20	216
2014	EN-06	47	31	11	7	4	0	78	11	45

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	53	26	12	4	3	1	1	80	7	761
2020	EN-03	61	20	10	4	6	0	0	80	10	51
2020	EN-04	50	27	14	4	3	1	1	79	7	370
2020	EN-05	55	25	12	3	3	0	1	81	6	267
2020	EN-06	60	27	10	0	2	0	2	88	2	52

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	33	35	13	10	7	1	0	69	18	764
2020	EN-03	31	35	14	12	8	0	0	67	20	51
2020	EN-04	31	33	13	12	9	2	0	65	21	372
2020	EN-05	35	36	13	9	6	1	0	72	15	267
2020	EN-06	40	38	15	6	2	0	0	77	8	53
2019	EN	25	35	16	13	10	1	0	60	24	707
2019	EN-02	50	29	7	0	0	14	0	92	0	14
2019	EN-03	24	29	20	16	12	0	0	53	27	51
2019	EN-04	23	30	18	14	13	1	0	54	28	341
2019	EN-05	25	39	13	14	8	0	1	65	22	236
2019	EN-06	31	44	10	10	6	0	0	75	15	52
2018	EN	24	34	16	14	10	1	0	60	24	536
2018	EN-02	40	50	10	0	0	0	0	90	0	10
2018	EN-03	29	23	23	13	10	3	0	53	23	31
2018	EN-04	23	29	18	15	12	2	1	53	28	263
2018	EN-05	22	41	15	12	8	1	0	64	21	179
2018	EN-06	35	48	7	11	0	0	0	83	11	46
2017	EN	28	36	14	13	9	0	0	64	22	642
2017	EN-03	26	29	18	18	8	0	0	55	26	38
2017	EN-04	28	31	13	15	12	1	0	59	27	329
2017	EN-05	24	45	15	11	5	0	0	69	16	212
2017	EN-06	48	40	4	4	4	0	0	88	8	48
2014	EN	20	31	16	18	14	1	0	51	32	707
2014	EN-03	24	17	9	26	24	0	0	41	50	46
2014	EN-04	17	33	16	19	15	1	0	50	34	384
2014	EN-05	22	33	17	15	13	0	0	55	28	216
2014	EN-06	36	27	22	9	4	2	0	64	14	45

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	25	25	16	14	15	1	3	52	31	763
2020	EN-03	32	18	18	18	12	0	2	51	31	50
2020	EN-04	21	25	16	18	17	2	1	48	36	371
2020	EN-05	27	26	16	10	16	0	4	56	28	268
2020	EN-06	34	25	17	15	4	0	6	62	20	53
2019	EN	23	26	14	14	20	1	2	50	36	707
2019	EN-02	50	29	7	0	0	0	14	92	0	14
2019	EN-03	18	31	14	20	14	0	4	51	35	51
2019	EN-04	20	24	14	14	26	1	1	45	41	341
2019	EN-05	26	22	14	17	17	0	3	50	35	236
2019	EN-06	31	38	12	8	6	2	4	73	14	52
2018	EN	20	28	15	15	19	1	2	49	35	541
2018	EN-02	40	50	10	0	0	0	0	90	0	10
2018	EN-03	19	32	10	3	32	3	0	53	37	31
2018	EN-04	15	26	16	19	21	2	2	42	42	264
2018	EN-05	22	29	15	13	17	1	3	53	31	181
2018	EN-06	36	30	15	13	4	2	0	67	17	47
2017	EN	19	30	13	17	19	1	1	50	36	643
2017	EN-03	18	24	24	13	21	0	0	42	34	38
2017	EN-04	16	26	13	20	23	2	1	42	44	329
2017	EN-05	19	34	13	15	17	0	1	54	33	213
2017	EN-06	38	46	10	0	2	0	4	87	2	48
2014	EN	14	26	13	20	25	1	1	41	46	707
2014	EN-03	13	17	4	26	37	0	2	31	64	46
2014	EN-04	10	24	15	21	29	1	1	34	51	384
2014	EN-05	16	32	13	16	20	0	2	49	37	216
2014	EN-06	36	27	13	13	9	2	0	64	23	45

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	48	28	13	4	3	1	3	79	8	764
2020	EN-03	51	33	10	2	4	0	0	84	6	51
2020	EN-04	48	27	14	4	3	1	3	79	7	371
2020	EN-05	48	28	12	6	3	0	4	78	9	268
2020	EN-06	51	23	11	4	9	0	2	75	13	53
2019	EN	51	29	12	3	2	0	2	82	6	703
2019	EN-02	77	15	8	0	0	0	0	92	0	13
2019	EN-03	39	33	16	2	2	0	8	79	4	51
2019	EN-04	51	30	11	4	2	0	2	83	6	339
2019	EN-05	52	29	11	4	3	0	1	82	7	235
2019	EN-06	50	25	19	2	2	0	2	76	4	52

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	44	27	14	6	4	1	3	74	11	763
2020	EN-03	47	29	16	6	2	0	0	76	8	51
2020	EN-04	37	30	18	6	5	2	3	70	12	370
2020	EN-05	50	26	10	6	4	0	4	79	11	268
2020	EN-06	58	23	8	2	6	0	4	84	8	53
2019	EN	45	27	14	6	5	1	2	75	11	703
2019	EN-02	64	29	0	7	0	0	0	93	7	14
2019	EN-03	49	25	14	8	0	0	4	78	8	51
2019	EN-04	39	28	15	7	7	1	3	70	14	338
2019	EN-05	48	26	16	4	4	0	1	75	9	235
2019	EN-06	63	23	6	2	2	0	4	90	4	52

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	71	10	5	2	3	5	4	89	6	762
2020	EN-03	66	18	8	0	0	8	0	91	0	50
2020	EN-04	70	11	6	3	4	4	3	87	7	372
2020	EN-05	73	9	3	2	3	5	6	91	5	266
2020	EN-06	79	8	6	4	2	0	2	88	6	53
2019	EN	73	9	6	3	4	2	3	86	8	703
2019	EN-02	93	7	0	0	0	0	0	100	0	14
2019	EN-03	69	14	10	2	2	0	4	86	4	51
2019	EN-04	68	12	7	3	4	3	3	85	8	339
2019	EN-05	77	6	5	4	4	2	2	86	9	234
2019	EN-06	83	2	4	4	4	2	2	88	8	52

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	73	11	4	2	1	1	8	93	3	763
2020	EN-03	65	14	8	10	0	2	2	82	10	51
2020	EN-04	74	11	3	2	1	1	7	93	3	371
2020	EN-05	72	10	3	1	0	1	12	95	1	268
2020	EN-06	81	6	8	2	0	0	4	90	2	52
2019	EN	80	6	3	1	1	2	8	94	3	702
2019	EN-02	100	0	0	0	0	0	0	100	0	14
2019	EN-03	76	12	4	0	2	0	6	94	2	51
2019	EN-04	79	6	3	1	1	2	8	94	3	339
2019	EN-05	80	5	3	2	1	2	8	93	3	233
2019	EN-06	77	4	2	2	2	0	13	93	4	52

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	43	38	9	6	3	82	9	759
2020	EN-03	38	44	6	4	8	82	12	50
2020	EN-04	41	39	10	7	3	80	10	367
2020	EN-05	44	38	9	7	2	82	9	268
2020	EN-06	55	34	4	2	6	89	8	53
2019	EN	35	41	11	7	5	76	12	701
2019	EN-02	43	43	7	0	7	86	7	14
2019	EN-03	29	39	22	4	6	69	10	51
2019	EN-04	29	42	13	10	6	71	16	337
2019	EN-05	38	43	9	5	4	82	9	235
2019	EN-06	59	29	6	4	2	88	6	51
2018	EN	33	43	12	7	4	76	12	539
2018	EN-02	30	40	30	0	0	70	0	10
2018	EN-03	23	53	10	7	7	77	13	30
2018	EN-04	27	45	15	8	5	72	13	266
2018	EN-05	39	43	8	8	2	82	10	179
2018	EN-06	52	35	7	2	4	87	7	46
2017	EN	35	45	10	8	3	79	11	636
2017	EN-03	24	55	5	16	0	79	16	38
2017	EN-04	26	46	14	11	3	73	14	325
2017	EN-05	41	44	6	5	4	86	9	210
2017	EN-06	71	23	4	0	2	94	2	48
2014	EN	26	48	10	11	5	74	16	707
2014	EN-03	17	48	17	9	9	65	17	46
2014	EN-04	21	51	10	13	5	72	18	384
2014	EN-05	30	46	10	8	5	77	13	216
2014	EN-06	62	18	9	9	2	80	11	45

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	43	34	11	6	5	0	0	77	11	761
2020	EN-03	44	34	10	2	8	2	0	80	10	50
2020	EN-04	42	33	13	6	5	0	1	76	11	369
2020	EN-05	43	34	10	7	5	0	0	77	13	268
2020	EN-06	53	34	2	4	8	0	0	87	11	53
2019	EN	35	35	15	8	7	0	0	70	14	701
2019	EN-02	57	29	7	0	7	0	0	86	7	14
2019	EN-03	31	45	16	2	6	0	0	76	8	51
2019	EN-04	32	32	16	11	8	0	1	65	19	336
2019	EN-05	34	38	16	6	6	0	0	72	12	235
2019	EN-06	50	33	10	4	4	0	0	83	8	52
2018	EN	35	38	13	8	6	0	0	73	14	540
2018	EN-02	30	50	20	0	0	0	0	80	0	10
2018	EN-03	33	47	3	7	10	0	0	80	17	30
2018	EN-04	31	37	15	10	7	0	0	68	17	265
2018	EN-05	39	39	12	6	4	0	0	78	10	181
2018	EN-06	48	35	9	7	2	0	0	83	9	46
2017	EN	37	38	12	9	5	0	0	74	14	638
2017	EN-03	18	53	13	13	3	0	0	71	16	38
2017	EN-04	30	39	14	10	6	0	0	69	16	325
2017	EN-05	42	36	10	8	4	0	0	78	12	212
2017	EN-06	67	25	4	2	2	0	0	92	4	48
2014	EN	32	36	15	11	7	0	0	68	17	707
2014	EN-03	22	33	24	9	13	0	0	54	22	46
2014	EN-04	28	38	16	12	7	0	0	65	19	384
2014	EN-05	35	36	13	10	6	0	0	71	16	216
2014	EN-06	56	29	9	4	2	0	0	84	7	45

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	35	39	15	7	4	0	0	73	12	762
2020	EN-03	31	39	16	8	6	0	0	71	14	51
2020	EN-04	35	39	15	8	3	0	0	74	11	371
2020	EN-05	33	39	15	6	6	0	0	72	12	266
2020	EN-06	43	36	8	8	6	0	0	79	13	53
2019	EN	28	41	13	11	6	0	1	70	17	700
2019	EN-02	43	43	7	0	7	0	0	86	7	14
2019	EN-03	16	57	14	4	8	0	2	74	12	51
2019	EN-04	27	39	15	12	7	0	0	66	19	336
2019	EN-05	27	42	12	11	7	0	1	69	18	235
2019	EN-06	47	35	8	8	2	0	0	82	10	51
2018	EN	28	40	17	9	6	0	0	68	15	537
2018	EN-02	30	50	10	10	0	0	0	80	10	10
2018	EN-03	33	40	3	10	13	0	0	73	23	30
2018	EN-04	24	40	19	11	6	0	0	64	17	264
2018	EN-05	32	38	17	8	5	0	0	70	13	180
2018	EN-06	33	44	13	2	7	0	0	78	9	45
2017	EN	30	39	17	7	6	1	0	70	13	638
2017	EN-03	13	55	13	11	8	0	0	68	18	38
2017	EN-04	25	39	20	9	6	1	0	65	15	325
2017	EN-05	33	39	16	6	6	0	1	73	11	212
2017	EN-06	56	33	8	0	2	0	0	90	2	48
2014	EN	25	39	17	12	6	0	1	65	18	707
2014	EN-03	20	35	24	13	9	0	0	54	22	46
2014	EN-04	21	40	19	13	5	1	1	62	19	384
2014	EN-05	28	41	13	11	6	0	0	70	17	216
2014	EN-06	49	24	13	7	7	0	0	73	13	45

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	23	44	17	9	4	2	0	70	13	762
2020	EN-03	20	43	12	10	6	8	2	70	17	51
2020	EN-04	24	44	18	8	4	3	0	70	12	371
2020	EN-05	23	46	17	9	4	1	0	69	13	266
2020	EN-06	28	43	13	9	6	0	0	72	15	53
2019	EN	19	47	18	10	6	1	0	66	16	705
2019	EN-02	21	43	21	7	7	0	0	64	14	14
2019	EN-03	8	59	22	6	2	4	0	69	8	51
2019	EN-04	19	43	19	10	6	2	0	63	17	339
2019	EN-05	17	51	16	9	6	0	0	69	15	236
2019	EN-06	27	38	17	13	4	0	0	65	17	52
2018	EN	20	40	23	9	5	2	0	62	14	542
2018	EN-02	20	40	40	0	0	0	0	60	0	10
2018	EN-03	23	42	13	10	6	6	0	69	17	31
2018	EN-04	17	40	23	11	6	2	0	59	18	264
2018	EN-05	23	37	26	9	4	1	1	61	13	182
2018	EN-06	30	49	21	0	0	0	0	79	0	47
2017	EN	22	42	20	9	5	2	0	66	14	644
2017	EN-03	11	47	34	0	8	0	0	58	8	38
2017	EN-04	20	40	20	12	5	3	0	61	18	330
2017	EN-05	19	49	18	6	6	1	0	70	12	213
2017	EN-06	50	33	13	2	2	0	0	83	4	48

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	51	29	10	6	4	1	0	80	10	762
2020	EN-03	56	32	8	2	2	0	0	88	4	50
2020	EN-04	51	30	11	4	3	1	0	82	7	371
2020	EN-05	49	27	12	7	5	0	0	76	12	267
2020	EN-06	43	28	6	17	6	0	0	72	23	53
2019	EN	49	31	11	4	4	0	0	81	8	702
2019	EN-02	71	29	0	0	0	0	0	100	0	14
2019	EN-03	45	31	18	4	2	0	0	76	6	51
2019	EN-04	48	31	13	3	5	0	0	79	8	336
2019	EN-05	49	33	8	6	5	0	0	82	10	236
2019	EN-06	50	29	13	6	2	0	0	79	8	52
2018	EN	44	37	11	5	3	0	0	81	8	540
2018	EN-02	40	30	30	0	0	0	0	70	0	10
2018	EN-03	52	32	6	6	3	0	0	84	10	31
2018	EN-04	43	39	11	5	2	0	0	82	7	264
2018	EN-05	45	35	12	4	3	0	0	80	8	181
2018	EN-06	39	37	11	7	7	0	0	76	13	46
2017	EN	49	34	8	5	3	0	0	84	9	642
2017	EN-03	42	45	5	3	3	3	0	89	5	38
2017	EN-04	47	36	9	5	3	0	0	83	8	329
2017	EN-05	51	33	7	5	4	0	0	84	9	212
2017	EN-06	69	15	6	8	2	0	0	83	10	48
2014	EN	41	36	11	7	4	0	1	78	11	707
2014	EN-03	48	22	20	4	2	0	4	73	7	46
2014	EN-04	42	34	13	7	3	1	1	77	11	384
2014	EN-05	38	41	8	7	5	0	0	80	12	216
2014	EN-06	47	38	7	4	2	0	2	86	7	45

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	25	36	16	13	9	0	0	61	22	755
2020	EN-03	33	47	14	4	0	0	2	82	4	51
2020	EN-04	30	38	13	11	7	0	0	68	18	367
2020	EN-05	19	32	21	17	12	0	0	50	29	263
2020	EN-06	8	32	21	19	21	0	0	40	40	53
2019	EN	29	35	20	8	7	0	1	65	15	697
2019	EN-02	43	57	0	0	0	0	0	100	0	14
2019	EN-03	42	36	14	4	2	0	2	80	6	50
2019	EN-04	31	36	19	9	4	0	1	68	13	336
2019	EN-05	25	32	23	8	11	0	0	57	19	232
2019	EN-06	17	38	21	8	15	0	0	56	23	52
2018	EN	27	34	19	12	7	0	0	62	19	545
2018	EN-02	50	30	20	0	0	0	0	80	0	10
2018	EN-03	32	35	13	13	6	0	0	68	19	31
2018	EN-04	31	36	21	8	4	0	0	68	12	265
2018	EN-05	21	36	19	13	10	0	1	57	23	184
2018	EN-06	15	23	19	28	15	0	0	38	43	47
2017	EN	25	42	19	9	4	0	0	68	13	642
2017	EN-03	24	47	21	8	0	0	0	71	8	38
2017	EN-04	30	44	16	8	2	0	0	74	9	328
2017	EN-05	21	38	23	12	6	0	1	59	18	213
2017	EN-06	15	46	17	10	13	0	0	60	23	48
2014	EN	24	36	20	11	7	0	1	61	18	707
2014	EN-03	46	35	15	4	0	0	0	80	4	46
2014	EN-04	27	39	17	10	5	1	1	67	16	384
2014	EN-05	17	33	26	13	10	0	1	51	23	216
2014	EN-06	11	31	24	13	20	0	0	42	33	45

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	64	36	765
2020	EN-03	73	27	51
2020	EN-04	64	36	372
2020	EN-05	63	37	268
2020	EN-06	68	32	53

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	78	15	3	1	0	1	1	96	1	764
2020	EN-03	82	14	2	0	2	0	0	96	2	51
2020	EN-04	75	17	3	1	0	2	2	96	1	372
2020	EN-05	80	13	3	1	0	1	1	95	1	268
2020	EN-06	81	13	4	0	2	0	0	94	2	52

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	EN	24	49	27	765
2020	EN-03	16	55	29	51
2020	EN-04	20	51	29	372
2020	EN-05	29	43	28	268
2020	EN-06	25	57	19	53
2019	EN	30	41	29	707
2019	EN-02	36	43	21	14
2019	EN-03	24	49	27	51
2019	EN-04	29	39	31	341
2019	EN-05	32	39	29	236
2019	EN-06	29	52	19	52
2018	EN	27	43	30	542
2018	EN-02	20	60	20	10
2018	EN-03	26	35	39	31
2018	EN-04	27	39	34	265
2018	EN-05	27	50	24	181
2018	EN-06	32	36	32	47
2017	EN	23	49	28	644
2017	EN-03	21	47	32	38
2017	EN-04	22	48	29	330
2017	EN-05	24	51	25	213
2017	EN-06	23	44	33	48
2014	EN	25	44	32	707
2014	EN-03	11	50	39	46
2014	EN-04	24	40	37	384
2014	EN-05	29	47	25	216
2014	EN-06	31	56	13	45

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	EN	29	40	17	6	2	7	181
2020	EN-04	17	49	22	3	1	8	76
2020	EN-05	37	37	9	8	3	6	78
2020	EN-06	62	8	15	15	0	0	13
2019	EN	27	43	15	8	0	8	211
2019	EN-04	25	51	14	5	0	5	99
2019	EN-05	29	37	14	9	0	11	76
2019	EN-06	53	13	13	13	0	7	15
2018	EN	26	46	14	7	1	6	149
2018	EN-04	21	50	14	7	1	7	72
2018	EN-05	33	46	15	4	0	2	48
2018	EN-06	47	13	7	13	0	20	15
2017	EN	25	40	21	6	2	6	147
2017	EN-04	16	45	25	4	3	7	73
2017	EN-05	29	39	18	10	0	4	51
2017	EN-06	64	18	0	9	0	9	11
2014	EN	22	43	22	9	9999	3	174
2014	EN-04	15	46	27	7	9999	4	91
2014	EN-05	32	44	15	8	9999	2	62
2014	EN-06	29	29	14	21	9999	7	14

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	50	38	6	3	3	88	5	760
2020	EN-03	46	42	8	2	2	88	4	50
2020	EN-04	48	41	5	4	2	89	6	370
2020	EN-05	54	35	6	3	3	88	6	266
2020	EN-06	60	26	9	0	4	87	4	53
2019	EN	45	39	7	5	4	84	9	700
2019	EN-02	43	43	7	0	7	86	7	14
2019	EN-03	29	47	16	4	4	76	8	51
2019	EN-04	43	41	6	7	4	84	11	335
2019	EN-05	48	37	8	5	3	84	8	235
2019	EN-06	63	29	8	0	0	92	0	52
2018	EN	47	40	8	3	2	87	5	541
2018	EN-02	50	50	0	0	0	100	0	10
2018	EN-03	43	47	0	3	7	90	10	30
2018	EN-04	41	43	10	4	3	84	6	266
2018	EN-05	49	40	8	2	1	89	3	181
2018	EN-06	67	24	7	0	2	91	2	46
2017	EN	46	40	8	4	2	86	6	644
2017	EN-03	32	58	11	0	0	89	0	38
2017	EN-04	39	43	10	5	2	82	8	330
2017	EN-05	52	38	6	3	2	90	5	213
2017	EN-06	75	19	2	4	0	94	4	48
2014	EN	42	39	11	5	4	81	8	706
2014	EN-03	30	41	15	7	7	72	13	46
2014	EN-04	38	43	12	5	2	80	7	384
2014	EN-05	47	34	8	5	5	82	10	215
2014	EN-06	69	20	4	0	7	89	7	45

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	28	43	16	8	3	1	72	12	762
2020	EN-03	28	36	20	4	10	2	65	14	50
2020	EN-04	27	42	18	9	3	1	70	12	371
2020	EN-05	29	44	15	9	3	0	73	12	267
2020	EN-06	34	47	13	4	0	2	83	4	53
2019	EN	24	45	19	8	3	1	70	11	704
2019	EN-02	50	21	21	0	0	7	77	0	14
2019	EN-03	16	48	18	10	6	2	65	16	50
2019	EN-04	25	41	22	9	2	1	66	12	340
2019	EN-05	23	52	15	7	3	0	75	10	235
2019	EN-06	29	48	17	6	0	0	77	6	52
2018	EN	22	49	15	9	4	0	71	14	541
2018	EN-02	30	60	10	0	0	0	90	0	10
2018	EN-03	23	39	13	13	13	0	61	26	31
2018	EN-04	19	49	18	10	4	1	69	13	263
2018	EN-05	23	51	12	10	5	0	74	15	182
2018	EN-06	36	47	15	2	0	0	83	2	47
2017	EN	28	43	15	9	5	1	71	13	643
2017	EN-03	24	45	16	11	3	3	70	14	38
2017	EN-04	26	38	18	11	5	1	65	17	330
2017	EN-05	26	49	13	7	5	0	75	12	212
2017	EN-06	46	48	6	0	0	0	94	0	48
2014	EN	22	42	16	13	6	1	65	19	707
2014	EN-03	24	28	13	24	9	2	53	33	46
2014	EN-04	20	43	18	13	5	1	63	18	384
2014	EN-05	23	44	16	10	7	0	67	17	216
2014	EN-06	38	47	2	7	7	0	84	13	45

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	8	23	38	25	7	0	1	32	31	763
2020	EN-03	10	20	41	22	6	0	2	28	30	51
2020	EN-04	7	20	40	27	6	0	0	33	27	372
2020	EN-05	9	27	35	22	6	0	1	29	36	266
2020	EN-06	8	25	30	30	8	0	0	38	32	53
2019	EN	9	24	44	17	5	1	0	23	33	704
2019	EN-02	0	7	36	43	14	0	0	57	7	14
2019	EN-03	14	24	39	22	2	0	0	24	37	51
2019	EN-04	10	25	41	18	5	1	1	23	35	338
2019	EN-05	9	25	49	13	4	0	0	17	34	236
2019	EN-06	4	15	40	25	15	0	0	40	19	52
2018	EN	9	28	35	21	5	0	1	26	38	543
2018	EN-02	10	20	40	30	0	0	0	30	30	10
2018	EN-03	26	32	26	10	3	3	0	13	60	31
2018	EN-04	7	31	32	23	5	0	2	29	39	265
2018	EN-05	8	27	40	21	3	0	0	25	36	182
2018	EN-06	6	21	45	15	13	0	0	28	28	47
2017	EN	11	24	38	21	5	0	2	26	35	643
2017	EN-03	16	29	39	11	5	0	0	16	45	38
2017	EN-04	12	24	34	23	5	0	2	29	36	329
2017	EN-05	8	24	44	19	4	0	1	23	33	213
2017	EN-06	10	25	35	21	8	0	0	29	35	48
2014	EN	12	27	42	13	4	0	1	18	40	704
2014	EN-03	9	30	37	20	2	0	2	22	40	46
2014	EN-04	11	28	41	12	5	0	2	18	41	382
2014	EN-05	13	25	46	12	3	0	1	15	38	215
2014	EN-06	9	22	47	18	2	0	2	20	32	45

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	6	13	27	34	17	1	1	53	20	758
2020	EN-03	6	8	29	33	20	2	2	55	14	51
2020	EN-04	6	14	27	34	17	1	1	52	20	369
2020	EN-05	6	14	25	38	16	0	1	54	20	264
2020	EN-06	2	17	32	23	25	0	2	48	19	53
2019	EN	8	20	25	33	12	1	1	46	29	701
2019	EN-02	0	7	7	57	29	0	0	86	7	14
2019	EN-03	14	12	18	43	12	2	0	56	26	51
2019	EN-04	10	20	24	33	11	1	1	45	30	337
2019	EN-05	7	23	29	30	11	0	0	41	30	235
2019	EN-06	4	17	25	29	25	0	0	54	21	52
2018	EN	8	17	29	33	12	1	1	45	25	543
2018	EN-02	0	0	20	50	30	0	0	80	0	10
2018	EN-03	19	13	29	26	10	3	0	37	33	31
2018	EN-04	8	18	26	32	14	0	2	47	26	265
2018	EN-05	9	15	31	36	8	1	0	44	24	182
2018	EN-06	4	21	34	28	11	0	2	39	26	47
2017	EN	7	18	29	31	12	1	2	44	26	641
2017	EN-03	16	24	26	29	5	0	0	34	39	38
2017	EN-04	8	19	25	31	13	1	3	46	27	327
2017	EN-05	6	16	35	31	11	0	1	42	22	213
2017	EN-06	4	17	31	33	15	0	0	48	21	48
2014	EN	12	19	36	21	9	1	2	31	31	706
2014	EN-03	15	9	43	20	11	0	2	31	24	46
2014	EN-04	10	18	37	21	11	1	2	32	29	383
2014	EN-05	14	21	33	22	7	1	1	30	36	216
2014	EN-06	7	13	44	27	7	0	2	34	20	45

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	23	26	30	15	5	1	1	21	49	765
2020	EN-03	31	14	31	18	6	0	0	24	45	51
2020	EN-04	22	24	29	17	6	1	1	24	47	372
2020	EN-05	23	28	31	14	4	0	1	18	51	268
2020	EN-06	26	38	23	9	4	0	0	13	64	53
2019	EN	23	35	26	11	3	1	1	14	59	703
2019	EN-02	0	21	36	21	14	7	0	38	23	14
2019	EN-03	20	35	29	12	4	0	0	16	55	51
2019	EN-04	24	36	23	11	3	1	1	15	61	337
2019	EN-05	25	34	31	7	2	0	1	9	59	236
2019	EN-06	23	31	19	23	4	0	0	27	54	52
2018	EN	27	33	26	10	4	0	1	13	61	542
2018	EN-02	20	20	40	20	0	0	0	20	40	10
2018	EN-03	19	42	16	10	10	3	0	20	63	31
2018	EN-04	23	31	29	11	4	0	2	15	55	264
2018	EN-05	31	35	25	7	2	0	0	9	66	182
2018	EN-06	38	34	17	6	4	0	0	11	72	47
2017	EN	29	32	23	10	3	0	2	14	62	642
2017	EN-03	26	34	18	13	5	0	3	19	62	38
2017	EN-04	30	31	24	11	2	0	2	13	62	328
2017	EN-05	27	35	22	10	4	0	1	14	63	213
2017	EN-06	38	27	31	4	0	0	0	4	65	48
2014	EN	34	31	22	8	3	0	1	11	66	706
2014	EN-03	20	13	46	15	4	0	2	20	33	46
2014	EN-04	33	31	22	8	3	1	1	11	66	383
2014	EN-05	39	32	18	6	4	0	0	10	72	216
2014	EN-06	33	44	20	0	0	0	2	0	80	45

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	7	12	37	33	10	0	1	44	19	759
2020	EN-03	4	2	29	43	22	0	0	65	6	51
2020	EN-04	6	9	36	37	11	1	1	48	15	369
2020	EN-05	9	17	38	29	6	0	1	35	26	265
2020	EN-06	13	21	45	17	4	0	0	21	34	53
2019	EN	6	15	36	32	9	0	1	41	22	698
2019	EN-02	0	0	0	71	29	0	0	100	0	14
2019	EN-03	4	14	22	44	16	0	0	60	18	50
2019	EN-04	5	13	38	33	10	1	1	44	18	335
2019	EN-05	10	19	40	26	5	0	0	31	29	234
2019	EN-06	4	21	29	38	8	0	0	46	25	52
2018	EN	8	15	37	30	9	0	1	39	24	542
2018	EN-02	10	10	20	40	20	0	0	60	20	10
2018	EN-03	7	10	33	40	7	3	0	48	17	30
2018	EN-04	7	14	33	34	11	0	2	46	21	265
2018	EN-05	9	20	38	27	5	0	0	33	29	182
2018	EN-06	11	17	53	17	2	0	0	19	28	47
2017	EN	6	15	39	29	9	1	1	38	22	637
2017	EN-03	16	11	26	29	18	0	0	47	26	38
2017	EN-04	6	12	38	30	11	1	2	42	18	323
2017	EN-05	6	19	41	28	5	0	1	33	25	213
2017	EN-06	8	21	46	25	0	0	0	25	29	48
2014	EN	8	17	40	26	8	0	1	34	25	706
2014	EN-03	2	11	28	48	11	0	0	59	13	46
2014	EN-04	7	15	40	28	8	0	1	37	22	384
2014	EN-05	12	22	40	19	7	0	0	26	34	215
2014	EN-06	9	18	49	20	4	0	0	24	27	45

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	17	21	30	23	6	1	2	30	39	763
2020	EN-03	8	16	27	27	16	2	4	46	25	51
2020	EN-04	15	17	33	26	6	2	2	33	34	371
2020	EN-05	20	26	29	20	3	0	1	23	47	268
2020	EN-06	27	27	27	15	4	0	0	19	54	52
2019	EN	17	26	30	19	7	1	1	26	44	702
2019	EN-02	0	7	14	43	36	0	0	79	7	14
2019	EN-03	12	22	22	29	8	6	2	40	36	51
2019	EN-04	16	26	32	17	7	0	1	25	43	338
2019	EN-05	20	30	31	15	3	0	1	19	50	235
2019	EN-06	15	21	27	27	10	0	0	37	37	52
2018	EN	18	26	33	15	6	1	1	22	45	542
2018	EN-02	0	10	30	40	20	0	0	60	10	10
2018	EN-03	23	19	32	16	6	3	0	23	43	31
2018	EN-04	15	23	33	16	9	1	3	26	40	265
2018	EN-05	19	32	32	14	3	0	0	17	51	181
2018	EN-06	23	32	36	6	0	2	0	7	57	47
2017	EN	16	24	36	16	7	0	2	23	40	642
2017	EN-03	16	24	29	18	11	0	3	30	41	38
2017	EN-04	16	22	33	17	8	0	3	26	40	328
2017	EN-05	15	25	43	13	4	0	0	17	40	213
2017	EN-06	17	33	38	10	2	0	0	13	50	48
2014	EN	22	27	32	13	4	0	2	17	50	706
2014	EN-03	20	15	35	22	7	0	2	29	36	46
2014	EN-04	19	26	33	14	5	1	3	20	46	383
2014	EN-05	28	30	31	10	1	0	0	11	58	216
2014	EN-06	24	36	29	7	2	0	2	9	61	45

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	8	18	31	28	13	2	1	42	26	756
2020	EN-03	4	20	22	31	20	4	0	53	24	51
2020	EN-04	7	17	29	30	14	2	2	45	24	368
2020	EN-05	10	21	34	24	10	0	1	35	31	263
2020	EN-06	6	17	45	25	8	0	0	32	23	53
2019	EN	10	20	33	25	10	1	1	35	31	700
2019	EN-02	0	7	14	50	29	0	0	79	7	14
2019	EN-03	10	12	24	38	14	2	0	53	22	50
2019	EN-04	10	20	34	22	12	1	1	35	31	338
2019	EN-05	10	24	35	25	4	0	1	30	35	233
2019	EN-06	13	13	35	27	12	0	0	38	27	52
2018	EN	9	22	34	24	9	1	1	34	32	538
2018	EN-02	0	10	30	40	20	0	0	60	10	10
2018	EN-03	13	19	29	26	10	3	0	37	33	31
2018	EN-04	8	23	32	23	10	1	3	34	32	262
2018	EN-05	10	22	37	26	5	0	1	31	32	180
2018	EN-06	11	19	38	21	11	0	0	32	30	47
2017	EN	10	18	37	23	8	1	2	32	29	640
2017	EN-03	13	16	34	26	5	3	3	33	31	38
2017	EN-04	13	16	35	24	9	2	3	34	30	327
2017	EN-05	7	19	44	21	7	1	2	28	27	213
2017	EN-06	4	26	34	30	4	0	2	35	30	47
2014	EN	10	19	35	24	8	1	3	34	30	705
2014	EN-03	11	9	30	28	20	2	0	49	20	46
2014	EN-04	12	19	33	23	9	1	4	33	32	383
2014	EN-05	9	23	34	27	6	1	1	33	32	215
2014	EN-06	4	9	56	24	4	0	2	30	14	45

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	22	26	31	15	4	0	1	20	49	764
2020	EN-03	22	25	29	12	10	0	2	22	48	51
2020	EN-04	20	25	31	19	4	0	1	23	46	371
2020	EN-05	25	28	32	10	3	0	1	14	54	268
2020	EN-06	25	32	26	13	4	0	0	17	57	53
2019	EN	23	31	31	10	3	1	1	13	55	702
2019	EN-02	0	14	36	14	21	14	0	42	17	14
2019	EN-03	28	22	32	14	4	0	0	18	50	50
2019	EN-04	20	35	30	10	3	1	1	14	55	338
2019	EN-05	28	30	32	8	2	0	1	10	58	236
2019	EN-06	22	31	29	14	4	0	0	18	53	51
2018	EN	27	31	30	8	3	1	0	11	59	543
2018	EN-02	20	20	20	20	20	0	0	40	40	10
2018	EN-03	26	16	26	19	6	6	0	28	45	31
2018	EN-04	25	33	29	7	5	0	1	12	58	265
2018	EN-05	30	32	31	6	1	0	0	7	63	182
2018	EN-06	32	28	36	4	0	0	0	4	60	47
2017	EN	26	30	29	9	3	1	2	12	58	641
2017	EN-03	21	24	39	8	3	0	5	11	47	38
2017	EN-04	25	29	29	11	3	1	2	14	55	327
2017	EN-05	30	31	27	7	3	1	1	10	62	213
2017	EN-06	27	44	25	4	0	0	0	4	71	48
2014	EN	29	33	26	7	3	1	1	10	63	707
2014	EN-03	20	22	41	9	9	0	0	17	41	46
2014	EN-04	28	33	25	8	4	1	2	12	62	384
2014	EN-05	31	36	25	6	1	0	0	7	68	216
2014	EN-06	27	31	33	7	0	0	2	7	59	45

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	7	22	34	28	9	1	37	29	762
2020	EN-03	6	29	27	24	14	0	37	35	51
2020	EN-04	6	20	33	29	11	1	40	27	371
2020	EN-05	7	23	36	26	7	0	33	30	266
2020	EN-06	9	26	38	25	2	0	26	36	53
2019	EN	9	16	38	26	10	2	37	25	704
2019	EN-02	7	14	57	7	14	0	21	21	14
2019	EN-03	12	18	33	25	10	2	36	30	51
2019	EN-04	8	16	36	26	13	1	39	24	339
2019	EN-05	11	15	39	26	8	2	35	26	235
2019	EN-06	6	21	40	23	10	0	33	27	52

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	15	35	22	17	8	2	0	51	26	762
2020	EN-03	22	22	25	18	10	2	2	45	29	51
2020	EN-04	15	35	22	18	8	2	0	51	26	370
2020	EN-05	13	37	22	18	10	0	0	50	28	268
2020	EN-06	12	48	27	6	6	2	0	61	12	52
2019	EN	10	33	23	21	11	2	0	43	33	702
2019	EN-02	14	36	29	7	0	14	0	58	8	14
2019	EN-03	8	29	25	22	12	4	0	39	35	51
2019	EN-04	11	30	24	22	10	2	0	42	33	340
2019	EN-05	7	36	21	22	13	1	0	43	36	233
2019	EN-06	8	39	22	16	14	2	0	48	30	51

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	52	29	8	7	3	1	0	82	10	763
2020	EN-03	47	25	16	10	2	0	0	73	12	51
2020	EN-04	50	29	9	8	3	1	0	80	10	372
2020	EN-05	50	31	7	7	4	0	0	82	11	266
2020	EN-06	68	28	2	0	2	0	0	96	2	53
2019	EN	49	29	9	7	7	0	0	78	13	706
2019	EN-02	57	36	7	0	0	0	0	93	0	14
2019	EN-03	39	31	16	8	6	0	0	71	14	51
2019	EN-04	45	30	9	7	9	0	0	75	16	340
2019	EN-05	52	28	7	8	6	0	0	80	13	236
2019	EN-06	65	27	6	0	2	0	0	92	2	52
2018	EN	43	35	8	8	5	0	0	78	13	532
2018	EN-02	40	50	0	0	10	0	0	90	10	10
2018	EN-03	42	39	3	13	3	0	0	81	16	31
2018	EN-04	39	33	11	11	6	0	0	72	17	259
2018	EN-05	44	40	7	5	4	0	0	83	9	179
2018	EN-06	67	27	2	4	0	0	0	93	4	45
2017	EN	43	34	8	8	6	1	0	79	14	641
2017	EN-03	34	47	3	11	5	0	0	82	16	38
2017	EN-04	37	35	9	11	7	1	1	73	18	328
2017	EN-05	46	35	8	4	4	1	0	83	9	213
2017	EN-06	74	21	0	2	2	0	0	96	4	47
2014	EN	42	35	10	7	5	1	0	78	13	707
2014	EN-03	15	48	13	13	9	2	0	64	22	46
2014	EN-04	41	32	13	7	7	1	0	73	14	384
2014	EN-05	45	40	5	7	3	0	0	86	10	216
2014	EN-06	62	31	2	2	2	0	0	93	4	45

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	58	30	7	4	1	88	5	763
2020	EN-03	47	39	10	2	2	86	4	51
2020	EN-04	61	25	7	6	1	86	7	370
2020	EN-05	54	36	6	3	1	90	4	268
2020	EN-06	72	23	4	2	0	94	2	53
2019	EN	50	36	7	5	2	86	7	703
2019	EN-02	50	43	7	0	0	93	0	14
2019	EN-03	41	45	10	4	0	86	4	51
2019	EN-04	49	34	8	6	3	83	9	340
2019	EN-05	49	37	6	5	3	86	8	233
2019	EN-06	69	31	0	0	0	100	0	52
2018	EN	49	38	7	4	3	86	7	532
2018	EN-02	70	20	10	0	0	90	0	10
2018	EN-03	45	35	13	3	3	81	6	31
2018	EN-04	47	37	7	6	4	84	9	257
2018	EN-05	48	43	6	3	1	90	4	181
2018	EN-06	58	33	7	0	2	91	2	45
2017	EN	46	39	8	4	2	85	6	641
2017	EN-03	37	47	5	3	8	84	11	38
2017	EN-04	41	40	12	6	2	80	8	327
2017	EN-05	52	38	6	2	1	90	4	213
2017	EN-06	63	35	2	0	0	98	0	48
2014	EN	42	41	10	6	2	83	8	707
2014	EN-03	33	43	17	4	2	76	7	46
2014	EN-04	39	40	11	7	3	80	9	384
2014	EN-05	46	40	6	6	1	87	7	216
2014	EN-06	58	38	4	0	0	96	0	45

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	52	35	7	3	2	1	88	5	758
2020	EN-03	48	36	6	6	4	0	84	10	50
2020	EN-04	50	35	9	4	2	1	86	5	369
2020	EN-05	51	38	6	3	1	1	90	4	265
2020	EN-06	68	26	2	0	4	0	94	4	53
2019	EN	44	39	11	3	3	0	83	6	705
2019	EN-02	43	50	7	0	0	0	93	0	14
2019	EN-03	39	45	12	0	4	0	84	4	51
2019	EN-04	39	41	14	4	3	0	80	6	340
2019	EN-05	48	36	8	3	3	1	85	7	235
2019	EN-06	62	31	6	2	0	0	92	2	52
2018	EN	42	39	13	3	3	1	82	5	537
2018	EN-02	50	30	20	0	0	0	80	0	10
2018	EN-03	39	39	13	3	6	0	77	10	31
2018	EN-04	36	40	17	2	3	1	77	5	262
2018	EN-05	45	41	9	4	1	0	86	5	181
2018	EN-06	71	24	4	0	0	0	96	0	45

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	36	40	13	7	3	1	0	77	10	759
2020	EN-03	29	35	24	12	0	0	0	65	12	51
2020	EN-04	34	39	14	8	4	2	0	74	11	368
2020	EN-05	37	45	9	6	3	1	0	83	8	266
2020	EN-06	51	28	9	8	4	0	0	79	11	53
2019	EN	32	44	13	6	4	1	0	77	10	704
2019	EN-02	50	29	14	7	0	0	0	79	7	14
2019	EN-03	25	45	20	8	0	0	2	72	8	51
2019	EN-04	32	40	14	7	5	1	0	73	13	339
2019	EN-05	29	51	11	4	3	1	0	81	8	235
2019	EN-06	38	44	8	6	4	0	0	83	10	52
2018	EN	42	41	10	3	3	1	0	84	6	541
2018	EN-02	80	10	0	10	0	0	0	90	10	10
2018	EN-03	48	39	10	0	0	3	0	90	0	31
2018	EN-04	38	43	11	4	4	0	0	81	8	263
2018	EN-05	37	46	10	4	2	1	0	84	5	183
2018	EN-06	63	30	7	0	0	0	0	93	0	46
2017	EN	35	44	12	5	2	1	0	80	7	643
2017	EN-03	21	53	16	11	0	0	0	74	11	38
2017	EN-04	32	43	15	6	2	1	0	77	8	329
2017	EN-05	36	47	10	5	1	1	0	84	6	213
2017	EN-06	58	38	2	0	2	0	0	96	2	48
2014	EN	40	36	13	6	2	3	0	78	8	707
2014	EN-03	28	30	17	11	4	9	0	64	17	46
2014	EN-04	38	37	15	5	2	3	0	77	7	384
2014	EN-05	43	38	11	6	2	0	0	81	7	216
2014	EN-06	60	27	7	7	0	0	0	87	7	45

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	40	34	14	5	3	4	0	76	9	761
2020	EN-03	42	24	20	12	0	2	0	67	12	50
2020	EN-04	37	36	15	4	4	4	1	76	8	370
2020	EN-05	43	34	12	6	2	4	0	80	8	267
2020	EN-06	45	30	19	4	2	0	0	75	6	53
2019	EN	35	38	16	5	3	3	0	75	9	703
2019	EN-02	50	43	7	0	0	0	0	93	0	14
2019	EN-03	24	53	14	2	0	4	4	83	2	51
2019	EN-04	37	33	17	7	4	3	0	72	11	338
2019	EN-05	34	43	14	4	3	3	0	79	7	235
2019	EN-06	33	38	19	10	0	0	0	71	10	52
2018	EN	38	42	13	4	1	2	1	82	5	542
2018	EN-02	60	30	0	10	0	0	0	90	10	10
2018	EN-03	35	48	6	3	0	6	0	90	3	31
2018	EN-04	35	42	13	5	2	2	0	79	7	264
2018	EN-05	37	45	13	2	2	1	1	83	4	183
2018	EN-06	54	30	15	0	0	0	0	85	0	46
2017	EN	35	43	13	4	2	3	0	80	6	641
2017	EN-03	34	55	3	8	0	0	0	89	8	38
2017	EN-04	33	39	16	6	2	4	0	76	8	329
2017	EN-05	37	45	10	2	2	2	1	85	4	211
2017	EN-06	38	50	10	0	0	2	0	89	0	48
2014	EN	40	37	13	3	2	4	1	81	5	706
2014	EN-03	39	33	11	7	0	11	0	80	7	46
2014	EN-04	39	36	15	3	1	4	1	79	5	383
2014	EN-05	37	44	12	2	3	1	1	82	5	216
2014	EN-06	60	24	7	2	0	4	2	90	2	45

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	58	30	8	3	2	0	88	5	759
2020	EN-03	59	27	8	6	0	0	86	6	51
2020	EN-04	55	32	8	3	2	0	87	5	371
2020	EN-05	59	30	7	2	2	0	89	5	263
2020	EN-06	72	21	4	2	2	0	92	4	53
2019	EN	48	36	10	3	3	0	84	6	704
2019	EN-02	79	21	0	0	0	0	100	0	14
2019	EN-03	39	47	10	2	2	0	86	4	51
2019	EN-04	46	36	10	3	5	0	82	8	340
2019	EN-05	48	37	9	3	3	0	85	6	234
2019	EN-06	65	23	8	2	2	0	88	4	52
2018	EN	51	38	6	3	3	0	89	5	540
2018	EN-02	70	10	10	10	0	0	80	10	10
2018	EN-03	55	35	3	3	3	0	90	6	31
2018	EN-04	49	39	7	3	3	0	87	6	262
2018	EN-05	48	43	5	3	2	0	90	5	183
2018	EN-06	72	26	2	0	0	0	98	0	46
2017	EN	49	37	7	4	2	0	86	7	644
2017	EN-03	32	50	5	8	5	0	82	13	38
2017	EN-04	45	38	9	5	2	0	84	8	330
2017	EN-05	54	36	5	3	2	0	90	5	213
2017	EN-06	67	29	2	0	2	0	96	2	48
2014	EN	49	37	8	4	2	1	86	6	707
2014	EN-03	46	35	11	4	4	0	80	9	46
2014	EN-04	44	40	9	4	2	1	85	6	384
2014	EN-05	54	34	5	4	2	0	88	7	216
2014	EN-06	67	24	2	4	2	0	91	7	45

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	48	24	9	4	2	9	4	82	8	761
2020	EN-03	39	25	14	4	4	12	2	75	9	51
2020	EN-04	47	23	11	4	2	9	4	80	7	371
2020	EN-05	49	25	7	5	2	8	4	85	8	265
2020	EN-06	60	23	6	2	2	2	6	90	4	53

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	40	33	15	3	3	5	1	78	7	763
2020	EN-03	41	31	20	4	2	2	0	74	6	51
2020	EN-04	41	32	14	3	3	5	1	78	7	370
2020	EN-05	38	35	15	3	2	7	0	78	6	268
2020	EN-06	45	34	13	4	2	2	0	81	6	53

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	46	31	8	6	4	4	1	81	10	760
2020	EN-03	49	24	10	12	0	6	0	77	13	51
2020	EN-04	43	32	10	6	4	4	2	79	10	370
2020	EN-05	47	34	5	4	6	4	0	84	11	265
2020	EN-06	62	21	4	4	6	2	2	86	10	53

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	0	13	0	38	25	25	0	17	83	16

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	29	35	15	7	5	6	4	70	13	760
2020	EN-03	30	34	14	4	6	6	6	73	11	50
2020	EN-04	26	33	16	8	5	6	5	67	15	372
2020	EN-05	29	37	16	7	5	3	3	70	13	264
2020	EN-06	43	45	6	2	2	0	2	90	4	53
2019	EN	31	34	16	7	7	5	1	69	14	705
2019	EN-02	29	43	14	0	0	7	7	83	0	14
2019	EN-03	22	36	22	6	4	6	4	64	11	50
2019	EN-04	30	32	18	6	8	5	1	66	15	340
2019	EN-05	28	36	13	9	8	5	0	69	18	236
2019	EN-06	48	38	10	0	4	0	0	87	4	52
2018	EN	26	40	16	7	6	4	1	69	14	537
2018	EN-02	40	50	0	10	0	0	0	90	10	10
2018	EN-03	23	26	26	10	10	6	0	52	21	31
2018	EN-04	25	37	17	8	7	5	2	65	16	262
2018	EN-05	24	44	18	5	6	3	1	71	11	181
2018	EN-06	33	60	4	0	0	0	2	95	0	45
2017	EN	29	35	17	8	5	4	2	69	13	644
2017	EN-03	21	34	21	3	8	5	8	64	12	38
2017	EN-04	27	31	17	11	6	6	2	63	18	330
2017	EN-05	28	43	16	6	2	3	2	75	8	213
2017	EN-06	56	27	8	6	2	0	0	83	8	48
2014	EN	31	35	13	9	6	5	2	71	15	707
2014	EN-03	20	28	15	24	4	7	2	52	31	46
2014	EN-04	30	33	11	10	7	5	3	69	18	384
2014	EN-05	31	37	19	5	4	4	1	71	9	216
2014	EN-06	51	38	4	2	0	2	2	93	2	45

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	32	38	15	7	4	2	1	73	12	764
2020	EN-03	29	33	18	10	10	0	0	63	20	51
2020	EN-04	31	40	14	6	4	3	1	75	11	372
2020	EN-05	32	37	17	8	5	0	1	70	13	267
2020	EN-06	53	40	6	2	0	0	0	92	2	53
2019	EN	30	41	14	8	5	1	0	72	13	705
2019	EN-02	29	57	7	0	0	7	0	92	0	14
2019	EN-03	18	31	27	16	4	2	2	51	20	51
2019	EN-04	30	40	16	8	4	1	0	72	12	340
2019	EN-05	28	44	11	9	7	1	0	73	16	235
2019	EN-06	46	40	10	4	0	0	0	87	4	52
2018	EN	30	46	12	6	4	1	1	78	10	540
2018	EN-02	50	30	10	10	0	0	0	80	10	10
2018	EN-03	13	35	26	13	10	3	0	50	23	31
2018	EN-04	28	49	10	8	3	2	1	79	11	263
2018	EN-05	29	46	14	5	4	0	1	77	9	181
2018	EN-06	51	43	4	2	0	0	0	94	2	47
2017	EN	37	44	10	6	2	1	0	81	8	640
2017	EN-03	34	42	11	8	5	0	0	76	13	38
2017	EN-04	35	44	11	8	2	1	0	79	10	328
2017	EN-05	34	47	11	3	2	2	0	83	6	211
2017	EN-06	67	25	6	2	0	0	0	92	2	48
2014	EN	40	38	11	7	2	2	0	80	9	706
2014	EN-03	35	39	13	7	4	2	0	76	11	46
2014	EN-04	37	40	12	8	2	2	1	78	10	383
2014	EN-05	42	38	9	5	4	1	0	82	9	216
2014	EN-06	69	22	2	4	2	0	0	91	7	45

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	40	37	14	6	2	1	0	78	9	761
2020	EN-03	43	31	16	8	2	0	0	75	10	51
2020	EN-04	37	40	13	6	3	1	0	78	9	370
2020	EN-05	41	36	13	7	2	0	0	77	9	267
2020	EN-06	55	32	9	2	2	0	0	87	4	53
2019	EN	34	41	16	5	3	0	0	76	8	704
2019	EN-02	29	64	0	0	0	7	0	100	0	14
2019	EN-03	25	37	25	6	2	0	4	65	8	51
2019	EN-04	32	41	18	6	3	0	0	73	9	339
2019	EN-05	36	42	14	3	4	0	0	78	8	235
2019	EN-06	50	35	8	6	2	0	0	85	8	52
2018	EN	40	37	15	5	2	0	0	78	7	541
2018	EN-04	39	38	15	5	3	0	0	77	8	264
2018	EN-05	37	42	14	4	2	0	0	79	7	182
2018	EN-06	70	23	4	2	0	0	0	94	2	47

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	29	28	17	9	8	9	1	63	19	759
2020	EN-03	29	29	14	8	8	10	2	67	18	51
2020	EN-04	27	26	18	9	9	11	1	60	20	369
2020	EN-05	28	31	16	10	8	6	1	63	19	265
2020	EN-06	42	28	11	2	6	6	6	79	9	53
2019	EN	23	31	16	11	11	7	1	59	24	701
2019	EN-02	29	36	14	7	0	14	0	75	8	14
2019	EN-03	8	42	18	12	8	8	4	57	23	50
2019	EN-04	20	34	14	12	12	8	1	58	26	338
2019	EN-05	24	26	17	12	13	7	0	54	27	235
2019	EN-06	39	31	16	2	8	2	2	73	10	51
2018	EN	23	33	18	9	10	7	1	60	21	541
2018	EN-02	40	10	10	10	30	0	0	50	40	10
2018	EN-03	16	35	23	10	3	13	0	59	15	31
2018	EN-04	17	33	19	11	11	9	1	55	24	263
2018	EN-05	23	36	17	9	10	4	1	62	20	182
2018	EN-06	47	26	15	4	2	4	2	77	7	47
2017	EN	24	31	15	11	9	8	1	61	22	642
2017	EN-03	8	42	18	11	8	13	0	58	21	38
2017	EN-04	23	30	14	12	11	10	1	59	25	330
2017	EN-05	25	31	17	12	9	7	1	60	22	211
2017	EN-06	46	27	15	0	6	2	4	78	7	48
2014	EN	22	29	17	13	10	7	1	56	25	706
2014	EN-03	24	20	24	9	11	13	0	50	23	46
2014	EN-04	17	29	18	15	11	7	2	51	29	383
2014	EN-05	24	33	17	10	11	6	0	60	22	216
2014	EN-06	49	22	4	7	7	11	0	80	15	45

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	28	48	5	14	4	77	18	764
2020	EN-03	22	51	8	18	2	73	20	51
2020	EN-04	30	46	6	13	4	76	17	371
2020	EN-05	29	50	4	13	4	80	16	268
2020	EN-06	19	49	4	19	9	68	28	53

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	35	40	10	10	4	0	76	15	763
2020	EN-03	37	45	8	10	0	0	82	10	51
2020	EN-04	34	42	10	9	4	0	77	13	370
2020	EN-05	35	40	9	12	4	0	75	16	268
2020	EN-06	30	30	15	15	8	2	62	23	53
2019	EN	36	39	9	11	4	0	75	16	701
2019	EN-02	43	43	7	0	7	0	86	7	14
2019	EN-03	31	49	12	6	2	0	80	8	51
2019	EN-04	34	39	10	13	4	0	73	17	336
2019	EN-05	37	40	8	11	5	0	77	16	235
2019	EN-06	52	27	8	10	4	0	79	13	52
2017	EN	37	36	7	14	6	0	74	19	641
2017	EN-03	37	37	11	8	8	0	74	16	38
2017	EN-04	34	38	7	14	6	0	73	21	328
2017	EN-05	41	35	7	14	4	0	75	18	212
2017	EN-06	44	27	6	17	6	0	71	23	48
2014	EN	38	36	9	10	6	0	75	16	705
2014	EN-03	49	33	9	0	9	0	82	9	45
2014	EN-04	36	38	11	12	4	0	73	16	383
2014	EN-05	38	38	7	10	7	0	76	17	216
2014	EN-06	49	22	9	13	7	0	71	20	45

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	47	36	8	6	2	0	84	8	757
2020	EN-03	45	45	8	2	0	0	90	2	51
2020	EN-04	48	37	7	6	1	0	86	7	370
2020	EN-05	43	36	11	6	3	0	79	10	263
2020	EN-06	57	26	4	8	4	2	85	12	53
2019	EN	49	37	7	5	2	0	86	7	702
2019	EN-02	64	29	7	0	0	0	93	0	14
2019	EN-03	47	43	8	0	2	0	90	2	51
2019	EN-04	43	38	9	7	3	0	82	9	338
2019	EN-05	52	37	6	4	2	0	89	6	234
2019	EN-06	65	23	6	2	4	0	88	6	52
2017	EN	52	35	7	5	2	0	87	6	641
2017	EN-03	45	45	5	5	0	0	89	5	38
2017	EN-04	49	35	9	6	2	1	84	7	328
2017	EN-05	53	36	4	4	2	0	90	6	212
2017	EN-06	67	27	4	2	0	0	94	2	48
2014	EN	50	36	8	4	1	0	87	5	707
2014	EN-03	52	33	9	4	2	0	85	7	46
2014	EN-04	46	39	9	4	1	0	86	5	384
2014	EN-05	55	31	7	4	1	1	87	5	216
2014	EN-06	67	27	4	2	0	0	93	2	45

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	70	17	5	3	2	1	1	90	5	762
2020	EN-03	82	12	2	2	0	0	2	96	2	51
2020	EN-04	71	18	5	2	2	1	1	91	4	370
2020	EN-05	66	18	6	4	2	2	1	87	7	268
2020	EN-06	65	19	8	4	4	0	0	85	8	52
2017	EN	61	26	6	3	1	1	2	90	4	642
2017	EN-03	55	29	3	0	0	3	11	97	0	38
2017	EN-04	59	24	9	3	1	1	2	86	4	329
2017	EN-05	62	26	5	3	1	1	2	91	4	213
2017	EN-06	63	29	2	0	2	2	2	96	2	48
2014	EN	63	23	6	3	2	1	2	88	6	707
2014	EN-03	76	11	4	2	4	0	2	89	7	46
2014	EN-04	62	23	6	3	2	1	3	88	6	384
2014	EN-05	60	26	7	4	2	0	1	87	6	216
2014	EN-06	76	16	7	0	0	2	0	93	0	45

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	39	30	16	5	2	6	2	75	8	765
2020	EN-03	43	16	14	12	8	6	2	64	21	51
2020	EN-04	39	30	13	6	2	8	2	76	9	372
2020	EN-05	41	32	18	3	1	3	1	76	5	268
2020	EN-06	40	30	23	6	2	0	0	70	8	53
2019	EN	39	31	15	6	3	5	1	75	10	704
2019	EN-02	43	29	21	0	0	7	0	77	0	14
2019	EN-03	33	25	16	8	4	10	4	68	14	51
2019	EN-04	42	31	12	6	2	6	1	78	9	339
2019	EN-05	36	33	17	6	4	4	0	72	11	235
2019	EN-06	37	35	19	4	2	2	2	74	6	52

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	8	92	764
2020	EN-02	0	100	14
2020	EN-04	10	90	372
2020	EN-05	7	93	268
2019	EN	11	89	705
2019	EN-03	10	90	51
2019	EN-04	11	89	340
2019	EN-05	13	87	235
2018	EN	11	89	543
2018	EN-04	12	88	264
2018	EN-05	11	89	183

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	57	43	61
2020	EN-04	62	38	37
2020	EN-05	44	56	18
2019	EN	46	54	76
2019	EN-04	61	39	36
2019	EN-05	27	73	30
2018	EN	47	53	62
2018	EN-04	50	50	32
2018	EN-05	43	57	21

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	54	46	61
2020	EN-04	49	51	37
2020	EN-05	67	33	18
2019	EN	57	43	76
2019	EN-04	61	39	36
2019	EN-05	53	47	30
2018	EN	61	39	62
2018	EN-04	53	47	32
2018	EN-05	71	29	21

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	10	90	61
2019	EN	13	87	76
2019	EN-05	23	77	30
2018	EN	10	90	62

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	EN	100	61
2020	EN-04	100	37
2020	EN-05	100	18
2019	EN	100	76
2019	EN-04	100	36
2019	EN-05	100	30
2018	EN	100	62
2018	EN-04	100	32
2018	EN-05	100	21

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	8	92	61

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	No (%)	Total responses
2018	EN	100	62
2018	EN-04	100	32
2018	EN-05	100	21

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	44	56	61
2020	EN-04	41	59	37
2020	EN-05	50	50	18
2019	EN	42	58	74
2019	EN-04	43	57	35
2019	EN-05	40	60	30
2018	EN	42	58	62
2018	EN-04	38	63	32
2018	EN-05	43	57	21

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	38	62	61
2020	EN-04	35	65	37
2020	EN-05	44	56	18
2019	EN	31	69	74
2019	EN-04	31	69	35
2019	EN-05	37	63	30
2018	EN	39	61	62
2018	EN-04	41	59	32
2018	EN-05	38	62	21

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	49	51	61
2020	EN-04	57	43	37
2020	EN-05	39	61	18
2019	EN	49	51	74
2019	EN-04	51	49	35
2019	EN-05	47	53	30
2018	EN	47	53	62
2018	EN-04	53	47	32
2018	EN-05	48	52	21

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	41	59	61
2020	EN-04	43	57	37
2020	EN-05	33	67	18
2019	EN	59	41	74
2019	EN-04	63	37	35
2019	EN-05	57	43	30
2018	EN	42	58	62
2018	EN-04	38	63	32
2018	EN-05	48	52	21

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	33	67	61
2020	EN-04	41	59	37
2019	EN	34	66	74
2019	EN-04	40	60	35
2019	EN-05	27	73	30
2018	EN	40	60	62
2018	EN-04	38	63	32
2018	EN-05	48	52	21

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	57	43	61
2020	EN-04	68	32	37
2020	EN-05	39	61	18
2019	EN	51	49	74
2019	EN-04	51	49	35
2019	EN-05	50	50	30
2018	EN	56	44	62
2018	EN-04	53	47	32
2018	EN-05	57	43	21

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	38	62	61
2020	EN-04	38	62	37
2020	EN-05	39	61	18
2019	EN	36	64	74
2019	EN-04	31	69	35
2019	EN-05	43	57	30
2018	EN	37	63	62
2018	EN-04	34	66	32
2018	EN-05	48	52	21

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2018	EN	100	62
2018	EN-04	100	32
2018	EN-05	100	21

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	8	92	61

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	18	82	74
2019	EN-04	17	83	35
2018	EN	18	82	62
2018	EN-04	22	78	32

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	48	52	61
2020	EN-04	46	54	37
2020	EN-05	44	56	18
2019	EN	47	53	74
2019	EN-04	49	51	35
2019	EN-05	50	50	30
2018	EN	48	52	62
2018	EN-04	47	53	32
2018	EN-05	48	52	21

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	23	77	61
2020	EN-04	22	78	37
2019	EN	23	77	74
2019	EN-04	23	77	35
2019	EN-05	27	73	30
2018	EN	26	74	62
2018	EN-04	19	81	32
2018	EN-05	48	52	21

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	11	89	61
2020	EN-04	14	86	37
2019	EN	12	88	74
2019	EN-04	20	80	35

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	46	54	61
2020	EN-04	46	54	37
2020	EN-05	56	44	18
2019	EN	45	55	74
2019	EN-04	43	57	35
2019	EN-05	47	53	30
2018	EN	52	48	62
2018	EN-04	50	50	32
2018	EN-05	57	43	21

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	23	77	61
2020	EN-04	27	73	37
2019	EN	26	74	74
2019	EN-04	34	66	35
2019	EN-05	23	77	30
2018	EN	34	66	62
2018	EN-04	28	72	32
2018	EN-05	38	62	21

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	13	87	61
2020	EN-04	14	86	37
2019	EN	11	89	74
2019	EN-05	17	83	30
2018	EN	11	89	62

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	21	79	61
2020	EN-04	27	73	37
2019	EN	19	81	74
2019	EN-04	20	80	35
2019	EN-05	17	83	30
2018	EN	18	82	62
2018	EN-04	19	81	32

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	8	92	61
2020	EN-04	14	86	37
2020	EN-05	0	100	18
2019	EN	11	89	74
2018	EN	11	89	62

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	11	89	74
2018	EN	13	87	62

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	13	87	61
2020	EN-04	16	84	37
2019	EN	9	91	74
2019	EN-04	14	86	35
2018	EN	10	90	62

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	26	74	61
2020	EN-04	24	76	37
2019	EN	14	86	74
2019	EN-04	17	83	35
2018	EN	11	89	62
2018	EN-04	16	84	32

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	25	75	61
2020	EN-04	22	78	37
2020	EN-05	28	72	18
2019	EN	34	66	74
2019	EN-04	34	66	35
2019	EN-05	30	70	30
2018	EN	23	77	62
2018	EN-04	28	72	32

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	EN	15	85	53
2018	EN-04	21	79	29

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	20	80	66
2018	EN	28	72	53
2018	EN-04	24	76	29

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	12	88	66
2018	EN	11	89	53

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	EN	11	89	53

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	11	89	66
2018	EN	13	87	53
2018	EN-04	17	83	29

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	8	92	66

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	12	88	66
2018	EN	9	91	53

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	9	91	66
2018	EN	15	85	53
2018	EN-05	29	71	17

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	9	91	66
2018	EN	15	85	53
2018	EN-04	17	83	29

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	26	74	66
2018	EN	36	64	53
2018	EN-04	34	66	29
2018	EN-05	35	65	17

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	41	59	66
2018	EN	45	55	53
2018	EN-04	45	55	29
2018	EN-05	47	53	17

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2019	EN	100	66
2018	EN	100	53
2018	EN-04	100	29
2018	EN-05	100	17

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	53	47	66
2018	EN	60	40	53
2018	EN-04	59	41	29
2018	EN-05	65	35	17

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	21	79	66

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	23	22	14	6	5	25	4	64	16	763
2020	EN-03	10	20	29	2	4	27	8	45	9	51
2020	EN-04	22	19	13	6	6	28	5	63	18	371
2020	EN-05	24	24	14	8	4	24	2	65	16	267
2020	EN-06	40	32	13	6	2	6	2	78	8	53
2019	EN	19	25	20	5	5	22	4	59	14	706
2019	EN-02	21	29	21	7	0	21	0	64	9	14
2019	EN-03	10	28	18	6	2	26	10	59	13	50
2019	EN-04	19	23	21	5	5	23	4	57	13	341
2019	EN-05	17	25	19	6	7	22	4	57	17	236
2019	EN-06	31	37	13	8	2	6	4	74	11	52
2018	EN	18	30	18	7	5	20	3	62	15	542
2018	EN-02	40	20	0	10	10	10	10	75	25	10
2018	EN-03	13	39	16	3	6	19	3	67	13	31
2018	EN-04	16	26	19	8	6	22	3	56	18	262
2018	EN-05	18	33	21	7	3	16	2	62	12	184
2018	EN-06	34	40	4	2	2	15	2	90	5	47
2017	EN	21	27	17	7	4	19	5	63	14	643
2017	EN-03	16	24	16	3	3	37	3	65	9	38
2017	EN-04	19	23	15	9	5	24	6	59	19	330
2017	EN-05	21	32	23	4	4	12	5	64	9	212
2017	EN-06	33	40	8	6	4	6	2	80	11	48
2014	EN	20	27	17	4	4	23	4	65	12	707
2014	EN-03	17	35	7	4	4	30	2	77	13	46
2014	EN-04	17	22	20	5	4	28	4	57	14	384
2014	EN-05	21	33	17	3	6	17	4	68	11	216
2014	EN-06	40	36	11	0	2	9	2	85	3	45

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	43	33	12	4	3	5	0	80	8	764
2020	EN-03	43	24	20	4	2	8	0	72	6	51
2020	EN-04	42	32	11	5	4	6	1	79	10	371
2020	EN-05	42	35	13	4	3	3	0	80	7	268
2020	EN-06	57	32	9	0	2	0	0	89	2	53
2019	EN	42	35	12	4	4	3	0	80	8	706
2019	EN-02	43	43	7	0	0	7	0	92	0	14
2019	EN-03	31	37	18	0	2	8	4	78	2	51
2019	EN-04	44	32	12	5	4	3	0	78	9	341
2019	EN-05	39	37	12	4	5	3	0	79	9	235
2019	EN-06	46	44	6	2	2	0	0	90	4	52
2018	EN	42	33	15	4	3	2	0	77	8	544
2018	EN-02	40	30	10	10	10	0	0	70	20	10
2018	EN-03	42	29	19	3	3	3	0	73	7	31
2018	EN-04	38	36	16	4	3	2	0	75	8	264
2018	EN-05	40	35	14	5	4	2	0	77	9	184
2018	EN-06	74	15	9	0	0	2	0	91	0	47
2017	EN	39	37	12	5	3	4	0	80	8	644
2017	EN-03	29	37	24	3	3	5	0	69	6	38
2017	EN-04	37	38	11	5	3	5	1	79	9	330
2017	EN-05	41	38	12	5	2	2	0	80	8	213
2017	EN-06	58	33	6	2	0	0	0	92	2	48
2014	EN	34	38	15	5	2	6	1	76	8	707
2014	EN-03	26	41	9	4	4	15	0	79	10	46
2014	EN-04	27	39	17	5	2	7	1	73	8	384
2014	EN-05	39	38	13	4	3	2	0	80	7	216
2014	EN-06	64	22	9	0	2	2	0	89	2	45

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	8	92	765
2020	EN-04	9	91	372
2020	EN-05	7	93	268
2019	EN	8	92	705
2019	EN-02	0	100	14
2019	EN-04	8	92	340
2019	EN-05	8	92	236
2018	EN	7	93	539
2018	EN-04	8	92	260
2018	EN-05	7	93	184

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	26	74	61
2020	EN-04	24	76	33
2019	EN	31	69	52
2019	EN-04	36	64	28
2018	EN	41	59	39
2018	EN-04	62	38	21

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	64	36	61
2020	EN-04	70	30	33
2020	EN-05	53	47	19
2019	EN	79	21	52
2019	EN-04	82	18	28
2018	EN	77	23	39
2018	EN-04	76	24	21

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	No (%)	Total responses
2018	EN	100	39
2018	EN-04	100	21
2018	EN-05	100	13

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	EN	100	61
2020	EN-04	100	33
2020	EN-05	100	19
2019	EN	100	52
2019	EN-04	100	28
2019	EN-05	100	17
2018	EN	100	39
2018	EN-04	100	21
2018	EN-05	100	13

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	10	90	61

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	21	79	61
2020	EN-04	18	82	33
2020	EN-05	32	68	19
2019	EN	12	88	52

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	28	72	61
2020	EN-04	27	73	33
2020	EN-05	26	74	19
2019	EN	25	75	51
2019	EN-04	22	78	27
2019	EN-05	29	71	17
2018	EN	38	62	39
2018	EN-04	43	57	21

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	30	70	61
2020	EN-04	33	67	33
2020	EN-05	26	74	19
2019	EN	37	63	51
2019	EN-04	37	63	27
2019	EN-05	41	59	17
2018	EN	36	64	39
2018	EN-04	38	62	21
2018	EN-05	38	62	13

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	20	80	61
2020	EN-05	26	74	19
2019	EN	16	84	51
2019	EN-04	19	81	27
2018	EN	28	72	39
2018	EN-04	29	71	21

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	8	92	61
2019	EN	10	90	51

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	21	79	61
2020	EN-04	18	82	33
2019	EN	25	75	51
2019	EN-04	37	63	27
2018	EN	44	56	39
2018	EN-04	43	57	21
2018	EN-05	38	62	13

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	25	75	61
2020	EN-05	26	74	19
2019	EN	25	75	51
2019	EN-04	19	81	27
2019	EN-05	35	65	17
2018	EN	31	69	39
2018	EN-04	24	76	21
2018	EN-05	54	46	13

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2019	EN	100	51
2019	EN-04	100	27
2019	EN-05	100	17

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	10	90	51

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	18	82	51
2019	EN-04	22	78	27

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	EN	100	61
2020	EN-04	100	33
2020	EN-05	100	19
2019	EN	100	51
2019	EN-04	100	27
2019	EN-05	100	17
2018	EN	100	39
2018	EN-04	100	21
2018	EN-05	100	13

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	11	89	61
2020	EN-04	15	85	33
2019	EN	10	90	51

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	EN	100	51
2019	EN-04	100	27
2019	EN-05	100	17
2018	EN	100	39
2018	EN-04	100	21
2018	EN-05	100	13

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	25	75	61
2020	EN-04	30	70	33
2020	EN-05	26	74	19
2019	EN	16	84	51
2018	EN	18	82	39

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	28	72	61
2020	EN-04	30	70	33
2019	EN	41	59	51
2019	EN-04	26	74	27
2019	EN-05	65	35	17
2018	EN	15	85	39

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	13	87	61
2020	EN-04	15	85	33
2019	EN	24	76	51
2019	EN-04	26	74	27

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	10	90	61
2018	EN	0	100	39
2018	EN-04	0	100	21
2018	EN-05	0	100	13

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	13	87	61
2020	EN-04	15	85	33
2019	EN	27	73	51
2019	EN-04	30	70	27
2019	EN-05	29	71	17

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	No (%)	Total responses
2018	EN	100	39
2018	EN-04	100	21
2018	EN-05	100	13

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	10	90	61
2020	EN-04	18	82	33
2020	EN-05	0	100	19
2019	EN	10	90	51

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	10	90	61

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	11	89	61
2020	EN-04	15	85	33

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	51	49	61
2020	EN-04	45	55	33
2020	EN-05	58	42	19
2019	EN	39	61	51
2019	EN-04	44	56	27
2019	EN-05	35	65	17
2018	EN	67	33	39
2018	EN-04	57	43	21

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	26	74	54
2020	EN-04	22	78	27
2019	EN	25	75	44
2018	EN	29	71	38
2018	EN-04	29	71	21

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	No (%)	Total responses
2020	EN	100	54
2020	EN-04	100	27
2020	EN-05	100	18

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	No (%)	Total responses
2020	EN	100	54
2020	EN-04	100	27
2020	EN-05	100	18
2018	EN	100	38
2018	EN-04	100	21
2018	EN-05	100	13

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	No (%)	Total responses
2018	EN	100	38
2018	EN-04	100	21
2018	EN-05	100	13

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	20	80	54
2020	EN-04	26	74	27
2019	EN	11	89	44

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	11	89	54
2018	EN	18	82	38

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	24	76	54
2020	EN-04	30	70	27
2020	EN-05	28	72	18
2019	EN	23	77	44
2018	EN	18	82	38
2018	EN-04	29	71	21

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	9	91	54

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	41	59	54
2020	EN-04	41	59	27
2020	EN-05	44	56	18
2019	EN	45	55	44
2018	EN	53	47	38
2018	EN-04	48	52	21
2018	EN-05	54	46	13

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2018	EN	100	38
2018	EN-04	100	21
2018	EN-05	100	13

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	65	35	54
2020	EN-04	63	37	27
2020	EN-05	72	28	18
2019	EN	64	36	44
2018	EN	68	32	38
2018	EN-04	62	38	21

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	No (%)	Total responses
2018	EN	100	38
2018	EN-04	100	21
2018	EN-05	100	13

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	11	89	54

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	23	22	17	4	3	27	3	66	10	761
2020	EN-03	20	20	24	4	0	27	6	59	6	51
2020	EN-04	21	22	15	3	5	30	5	66	12	370
2020	EN-05	24	24	17	5	3	26	2	66	10	266
2020	EN-06	38	25	23	6	0	6	4	69	6	53
2019	EN	20	25	18	3	4	25	4	64	10	703
2019	EN-02	36	36	7	0	0	21	0	91	0	14
2019	EN-03	10	29	16	2	4	27	12	65	10	51
2019	EN-04	18	25	18	4	4	28	3	62	11	338
2019	EN-05	21	24	20	2	6	24	3	62	10	235
2019	EN-06	35	29	17	4	2	10	4	73	7	52
2018	EN	20	27	20	3	3	24	3	65	8	538
2018	EN-02	40	0	20	0	10	20	10	57	14	10
2018	EN-03	19	26	23	0	3	23	6	64	5	31
2018	EN-04	19	22	22	4	4	27	3	58	11	259
2018	EN-05	18	35	19	4	1	21	3	69	6	183
2018	EN-06	40	34	6	0	0	17	2	92	0	47
2017	EN	20	27	18	4	2	25	5	66	9	642
2017	EN-03	8	29	13	3	5	39	3	64	14	38
2017	EN-04	18	23	18	5	2	29	5	62	11	330
2017	EN-05	20	29	20	4	1	20	5	66	7	212
2017	EN-06	32	45	15	0	2	6	0	82	2	47
2014	EN	21	21	17	3	2	31	4	65	8	706
2014	EN-03	17	20	13	0	2	46	2	71	4	46
2014	EN-04	17	18	19	3	2	35	5	59	9	384
2014	EN-05	22	25	18	2	3	25	5	67	8	216
2014	EN-06	44	22	7	7	0	20	0	83	8	45

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	40	33	12	5	3	6	0	79	8	764
2020	EN-03	41	29	16	10	0	4	0	73	10	51
2020	EN-04	38	35	10	5	3	8	0	79	9	372
2020	EN-05	40	33	15	5	2	4	0	77	7	267
2020	EN-06	58	25	13	2	2	0	0	83	4	53
2019	EN	40	34	13	3	4	6	1	79	7	706
2019	EN-02	57	29	7	0	0	7	0	92	0	14
2019	EN-03	29	39	16	0	2	10	4	80	2	51
2019	EN-04	38	34	13	4	4	6	1	78	9	341
2019	EN-05	40	34	12	4	4	6	0	79	8	235
2019	EN-06	50	33	13	0	4	0	0	83	4	52
2018	EN	40	32	17	4	2	4	1	76	6	539
2018	EN-02	60	10	20	0	10	0	0	70	10	10
2018	EN-03	42	32	10	0	3	13	0	85	4	31
2018	EN-04	34	35	19	5	2	4	1	73	7	260
2018	EN-05	40	36	16	4	2	3	0	78	6	183
2018	EN-06	70	15	11	0	0	4	0	89	0	47
2017	EN	37	37	14	3	3	5	1	79	6	643
2017	EN-03	29	39	13	8	5	5	0	72	14	38
2017	EN-04	33	38	15	3	3	7	1	77	6	329
2017	EN-05	41	35	14	3	2	4	1	80	5	213
2017	EN-06	54	35	10	0	0	0	0	90	0	48
2014	EN	34	36	14	3	2	9	1	78	6	705
2014	EN-03	28	33	11	0	4	24	0	80	6	46
2014	EN-04	31	37	17	3	2	9	1	75	6	383
2014	EN-05	37	38	11	3	3	8	0	81	7	216
2014	EN-06	60	24	7	4	0	4	0	88	5	45

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	9	91	757
2020	EN-03	8	92	50
2020	EN-04	9	91	368
2020	EN-05	8	92	266
2020	EN-06	9	91	53

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	10	90	758
2020	EN-03	14	86	50
2020	EN-04	11	89	369
2020	EN-05	9	91	267
2020	EN-06	6	94	52
2019	EN	12	88	705
2019	EN-02	7	93	14
2019	EN-03	14	86	51
2019	EN-04	13	87	340
2019	EN-05	11	89	235
2019	EN-06	6	94	52
2017	EN	11	89	644
2017	EN-04	13	87	330
2017	EN-05	12	88	213
2014	EN	10	90	705
2014	EN-04	12	88	384
2014	EN-05	8	92	214

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	46	54	76
2020	EN-04	36	64	42
2020	EN-05	61	39	23

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	82	18	76
2020	EN-04	88	12	42
2020	EN-05	87	13	23
2019	EN	81	19	83
2019	EN-04	82	18	45
2019	EN-05	88	12	25
2017	EN	74	26	74
2017	EN-04	79	21	43
2017	EN-05	68	32	25
2014	EN	72	28	71
2014	EN-04	69	31	45
2014	EN-05	71	29	17

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	50	34	6	2	6	0	2	85	8	62
2020	EN-04	51	35	5	3	5	0	0	86	8	37
2020	EN-05	55	30	5	0	10	0	0	85	10	20
2019	EN	46	28	8	6	11	2	0	75	17	65
2019	EN-04	56	22	8	0	11	3	0	80	11	36
2019	EN-05	38	29	10	14	10	0	0	67	24	21
2017	EN	44	40	7	4	5	0	0	84	9	55
2017	EN-04	44	41	9	3	3	0	0	85	6	34
2017	EN-05	47	35	6	0	12	0	0	82	12	17
2014	EN	59	24	6	4	8	0	0	82	12	51
2014	EN-04	52	26	6	6	10	0	0	77	16	31
2014	EN-05	67	25	8	0	0	0	0	92	0	12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	48	33	8	4	2	3	3	85	7	765
2020	EN-03	33	39	10	14	2	0	2	74	16	51
2020	EN-04	50	33	8	2	2	3	2	88	4	372
2020	EN-05	47	31	8	4	4	2	3	83	9	268
2020	EN-06	55	28	2	6	2	2	6	90	8	53

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	36	35	17	6	4	3	73	10	761
2020	EN-03	41	20	27	10	0	2	62	10	51
2020	EN-04	35	33	18	7	3	3	71	11	371
2020	EN-05	32	42	14	3	6	2	76	10	265
2020	EN-06	53	30	11	4	2	0	83	6	53

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	37	42	11	8	2	79	10	764
2020	EN-03	39	29	24	6	2	69	8	51
2020	EN-04	36	46	10	6	2	82	8	371
2020	EN-05	38	40	9	10	2	78	13	268
2020	EN-06	38	36	17	9	0	74	9	53

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	42	40	9	6	2	0	83	8	758
2020	EN-03	39	33	22	4	2	0	73	6	51
2020	EN-04	41	43	8	6	2	0	84	8	367
2020	EN-05	45	39	8	5	2	1	85	7	266
2020	EN-06	47	36	15	2	0	0	83	2	53

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	34	40	16	6	2	0	1	75	8	758
2020	EN-03	33	35	20	8	4	0	0	69	12	51
2020	EN-04	33	40	17	7	2	0	1	73	9	366
2020	EN-05	36	42	13	7	1	1	0	79	8	267
2020	EN-06	38	36	23	2	2	0	0	74	4	53

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	50	35	9	3	1	1	1	86	4	763
2020	EN-03	47	27	20	4	2	0	0	75	6	51
2020	EN-04	49	38	9	3	1	1	1	88	3	371
2020	EN-05	53	33	8	3	1	1	0	88	4	267
2020	EN-06	57	30	8	6	0	0	0	87	6	53

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	65	18	6	1	1	7	2	91	3	763
2020	EN-03	65	8	10	4	0	12	2	84	5	51
2020	EN-04	63	20	3	1	2	7	4	94	3	370
2020	EN-05	68	18	7	1	1	5	1	91	2	268
2020	EN-06	64	17	11	4	0	4	0	84	4	53

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	43	37	11	5	2	2	82	7	762
2020	EN-03	41	37	14	4	2	2	80	6	51
2020	EN-04	41	40	12	5	2	2	82	7	371
2020	EN-05	44	36	10	5	3	2	81	8	266
2020	EN-06	62	30	6	2	0	0	92	2	53

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	47	34	8	7	4	1	81	11	759
2020	EN-03	49	31	10	6	4	0	80	10	51
2020	EN-04	47	35	7	6	4	1	83	10	370
2020	EN-05	44	34	9	8	5	0	78	13	264
2020	EN-06	58	32	2	2	4	2	92	6	53

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	55	28	9	4	2	1	0	85	6	761
2020	EN-03	49	27	10	10	4	0	0	76	14	51
2020	EN-04	55	29	9	4	2	1	1	85	7	371
2020	EN-05	56	29	8	3	1	2	0	88	4	265
2020	EN-06	64	28	6	2	0	0	0	92	2	53

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	97	3	359
2020	EN-04	95	5	95
2020	EN-05	98	2	204

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	21	46	16	10	5	0	0	68	16	349
2020	EN-04	21	44	18	10	7	0	0	66	17	90
2020	EN-05	20	48	17	10	5	1	1	69	15	200

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	39	43	11	5	2	1	0	82	6	760
2020	EN-03	41	29	20	6	0	4	0	73	6	51
2020	EN-04	37	46	10	5	2	1	0	83	7	369
2020	EN-05	38	45	11	3	2	1	0	84	5	266
2020	EN-06	57	30	11	2	0	0	0	87	2	53
2019	EN	26	47	14	7	3	2	0	75	10	700
2019	EN-02	29	36	29	7	0	0	0	64	7	14
2019	EN-03	22	54	10	6	4	2	2	79	10	50
2019	EN-04	24	48	14	8	4	3	0	74	12	338
2019	EN-05	26	48	14	6	3	2	0	76	10	233
2019	EN-06	40	35	23	2	0	0	0	75	2	52
2018	EN	29	41	18	6	3	3	0	72	9	543
2018	EN-02	40	30	20	10	0	0	0	70	10	10
2018	EN-03	32	35	16	10	6	0	0	68	16	31
2018	EN-04	26	39	22	7	2	3	1	67	9	264
2018	EN-05	30	47	14	4	3	2	0	78	8	183
2018	EN-06	38	38	17	6	0	0	0	77	6	47
2017	EN	26	44	19	6	2	3	0	71	9	643
2017	EN-03	32	39	13	8	8	0	0	71	16	38
2017	EN-04	26	39	22	8	2	4	0	67	10	329
2017	EN-05	20	53	18	6	2	2	0	74	8	213
2017	EN-06	44	40	17	0	0	0	0	83	0	48

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	36	32	12	12	7	1	1	69	19	763
2020	EN-03	37	25	12	10	14	2	0	64	24	51
2020	EN-04	36	32	13	13	5	1	1	68	19	370
2020	EN-05	36	33	10	12	7	1	0	70	19	268
2020	EN-06	45	32	8	6	8	2	0	79	13	53

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	49	29	12	3	2	4	1	83	5	760
2020	EN-03	43	29	12	8	2	6	0	77	10	51
2020	EN-04	48	30	13	2	2	4	1	82	4	368
2020	EN-05	49	30	11	1	4	4	1	83	5	267
2020	EN-06	64	19	6	4	2	4	2	88	6	53

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	36	35	15	8	4	2	0	73	12	764
2020	EN-03	39	31	14	8	4	4	0	73	12	51
2020	EN-04	35	33	17	8	4	3	0	70	13	371
2020	EN-05	34	39	14	7	3	2	0	74	11	268
2020	EN-06	51	36	4	4	6	0	0	87	9	53
2019	EN	25	41	17	10	5	1	0	67	15	705
2019	EN-02	36	50	14	0	0	0	0	86	0	14
2019	EN-03	20	42	22	10	2	2	2	65	13	50
2019	EN-04	26	39	16	12	6	1	0	65	19	340
2019	EN-05	22	44	20	8	5	2	0	66	13	236
2019	EN-06	38	44	6	4	8	0	0	83	12	52
2018	EN	25	42	17	9	5	2	0	69	14	545
2018	EN-02	50	20	10	20	0	0	0	70	20	10
2018	EN-03	23	32	23	10	10	3	0	57	20	31
2018	EN-04	22	43	17	10	6	2	0	66	16	265
2018	EN-05	24	47	17	7	4	2	0	72	11	184
2018	EN-06	43	38	11	6	2	0	0	81	9	47
2017	EN	24	42	18	8	5	1	0	67	14	643
2017	EN-03	18	50	21	0	11	0	0	68	11	38
2017	EN-04	23	39	19	10	7	2	0	63	17	330
2017	EN-05	23	45	19	8	3	1	0	69	12	213
2017	EN-06	36	49	9	4	2	0	0	85	6	47

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	18	50	15	10	5	1	2	69	16	359
2020	EN-04	22	42	21	8	5	0	1	65	14	95
2020	EN-05	15	52	13	11	5	1	2	70	17	204
2019	EN	13	43	19	13	3	4	4	61	18	322
2019	EN-04	9	36	24	13	4	8	6	53	19	85
2019	EN-05	13	45	17	15	5	4	2	61	21	174

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	33	33	19	9	5	67	14	760
2020	EN-03	24	33	22	14	8	57	22	51
2020	EN-04	34	34	19	8	5	68	13	369
2020	EN-05	34	31	18	12	4	66	16	266
2020	EN-06	36	36	21	4	4	72	8	53

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	43	29	17	7	5	0	72	11	762
2020	EN-03	40	32	20	0	8	0	72	8	50
2020	EN-04	43	28	17	7	4	0	72	11	371
2020	EN-05	42	31	15	7	4	0	73	12	267
2020	EN-06	45	28	17	6	4	0	74	9	53
2019	EN	30	31	20	9	10	0	61	19	704
2019	EN-02	21	21	21	21	14	0	43	36	14
2019	EN-03	22	25	35	8	8	2	48	16	51
2019	EN-04	29	30	19	10	12	0	59	22	339
2019	EN-05	32	35	17	7	9	0	68	16	235
2019	EN-06	33	25	27	10	6	0	58	15	52
2018	EN	23	29	22	14	12	1	52	26	545
2018	EN-02	20	30	10	20	20	0	50	40	10
2018	EN-03	16	29	29	16	10	0	45	26	31
2018	EN-04	21	32	22	12	12	1	53	24	265
2018	EN-05	27	23	21	17	10	1	51	27	184
2018	EN-06	23	32	23	9	13	0	55	21	47
2017	EN	25	29	20	14	12	0	54	26	643
2017	EN-03	16	32	21	21	11	0	47	32	38
2017	EN-04	25	29	19	14	11	1	55	25	329
2017	EN-05	26	29	18	13	14	0	56	26	213
2017	EN-06	27	23	25	13	13	0	50	25	48

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	16	30	25	15	13	0	47	28	761
2020	EN-03	24	41	22	8	6	0	65	14	51
2020	EN-04	19	33	24	12	12	1	52	24	371
2020	EN-05	11	27	27	21	15	0	38	36	267
2020	EN-06	8	20	29	20	24	0	27	43	51
2019	EN	19	34	24	13	10	0	53	23	706
2019	EN-02	36	50	7	7	0	0	86	7	14
2019	EN-03	22	43	24	8	4	0	65	12	51
2019	EN-04	20	35	24	13	8	0	55	21	340
2019	EN-05	16	31	23	14	15	0	47	29	236
2019	EN-06	19	27	29	13	12	0	46	25	52
2018	EN	14	27	30	16	11	1	42	28	546
2018	EN-02	40	20	40	0	0	0	60	0	10
2018	EN-03	16	19	35	16	10	3	37	27	31
2018	EN-04	18	29	31	14	8	2	47	21	266
2018	EN-05	9	27	29	20	16	0	35	36	184
2018	EN-06	6	30	26	28	11	0	36	38	47
2017	EN	16	31	27	15	10	1	47	26	643
2017	EN-03	21	29	29	16	5	0	50	21	38
2017	EN-04	20	31	25	16	7	1	51	23	329
2017	EN-05	9	31	29	14	16	0	41	30	213
2017	EN-06	13	27	27	21	13	0	40	33	48

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	26	36	22	10	7	0	0	62	17	757
2020	EN-03	45	25	24	4	2	0	0	71	6	51
2020	EN-04	30	38	19	8	5	0	0	68	13	368
2020	EN-05	17	36	24	14	9	0	0	53	23	265
2020	EN-06	9	32	28	15	15	0	0	42	30	53
2019	EN	24	41	20	10	6	0	0	65	15	698
2019	EN-02	43	36	21	0	0	0	0	79	0	14
2019	EN-03	36	42	18	0	4	0	0	78	4	50
2019	EN-04	26	42	18	9	5	0	0	68	14	337
2019	EN-05	18	39	22	12	8	0	1	57	20	233
2019	EN-06	29	29	24	12	6	0	0	59	18	51
2018	EN	19	33	26	13	7	0	1	53	20	544
2018	EN-02	40	20	10	30	0	0	0	60	30	10
2018	EN-03	16	32	23	19	6	0	3	50	27	31
2018	EN-04	25	33	26	10	5	0	2	59	15	264
2018	EN-05	13	35	30	14	9	0	1	48	22	184
2018	EN-06	11	34	23	21	11	0	0	45	32	47
2017	EN	21	36	21	14	5	0	1	59	20	643
2017	EN-03	26	37	16	8	11	0	3	65	19	38
2017	EN-04	26	35	18	15	4	1	1	63	19	329
2017	EN-05	14	38	27	15	6	0	1	52	20	213
2017	EN-06	10	40	27	17	6	0	0	50	23	48

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	20	23	26	14	17	1	0	43	31	762
2020	EN-03	26	28	22	8	14	2	0	55	22	50
2020	EN-04	23	25	26	11	14	1	0	48	26	371
2020	EN-05	16	20	27	18	18	0	0	36	36	267
2020	EN-06	4	23	26	19	28	0	0	26	47	53
2019	EN	15	26	26	18	15	0	0	41	33	701
2019	EN-02	29	36	29	7	0	0	0	64	7	14
2019	EN-03	25	29	24	12	10	0	0	55	22	51
2019	EN-04	15	28	25	16	15	0	1	44	31	337
2019	EN-05	11	22	26	24	16	0	0	33	40	234
2019	EN-06	12	25	31	13	19	0	0	37	33	52
2018	EN	14	25	27	20	14	0	1	39	34	541
2018	EN-02	30	20	40	10	0	0	0	50	10	10
2018	EN-03	19	26	19	10	19	3	3	48	31	31
2018	EN-04	20	25	25	18	12	0	1	45	30	261
2018	EN-05	4	26	30	22	17	0	0	30	39	184
2018	EN-06	4	21	32	28	15	0	0	26	43	47
2017	EN	15	27	25	18	13	0	1	43	31	641
2017	EN-03	16	21	42	3	13	3	3	39	17	38
2017	EN-04	19	28	23	17	12	0	1	47	30	329
2017	EN-05	10	26	27	21	13	0	1	37	35	212
2017	EN-06	8	29	23	25	15	0	0	38	40	48

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	39	28	17	8	7	2	68	15	761
2020	EN-03	66	24	8	0	0	2	92	0	50
2020	EN-04	44	28	14	6	5	3	75	11	371
2020	EN-05	27	29	23	11	10	1	56	21	266
2020	EN-06	21	30	21	15	13	0	51	28	53
2019	EN	45	30	15	5	4	1	76	10	704
2019	EN-02	50	43	7	0	0	0	93	0	14
2019	EN-03	65	20	12	0	2	2	86	2	51
2019	EN-04	48	30	14	4	2	2	79	6	339
2019	EN-05	38	30	16	8	7	0	69	15	235
2019	EN-06	33	35	15	8	8	2	69	16	52
2018	EN	38	32	16	7	4	3	72	11	546
2018	EN-02	70	10	10	0	10	0	80	10	10
2018	EN-03	42	39	3	3	3	10	89	7	31
2018	EN-04	45	32	13	4	2	5	81	6	266
2018	EN-05	31	30	20	12	7	0	61	18	184
2018	EN-06	17	34	32	9	9	0	51	17	47
2017	EN	38	33	15	7	4	3	74	11	643
2017	EN-03	45	32	13	0	5	5	81	6	38
2017	EN-04	44	33	10	7	2	4	80	9	329
2017	EN-05	30	34	22	7	5	1	65	12	213
2017	EN-06	27	31	19	13	10	0	58	23	48

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	25	33	21	11	10	0	0	58	21	760
2020	EN-03	35	29	22	8	6	0	0	65	14	51
2020	EN-04	28	34	19	11	8	0	0	62	19	371
2020	EN-05	21	32	20	14	13	0	0	53	27	264
2020	EN-06	17	26	34	6	17	0	0	43	23	53
2019	EN	29	36	19	10	6	0	0	65	16	705
2019	EN-02	50	36	7	7	0	0	0	86	7	14
2019	EN-03	28	38	22	4	6	0	2	67	10	50
2019	EN-04	31	38	18	9	5	0	0	69	14	340
2019	EN-05	25	34	22	12	7	0	0	59	19	236
2019	EN-06	33	29	15	17	6	0	0	62	23	52
2018	EN	26	30	22	12	8	0	1	57	21	544
2018	EN-02	40	40	10	0	10	0	0	80	10	10
2018	EN-03	35	26	19	10	10	0	0	61	19	31
2018	EN-04	28	32	20	12	6	0	1	61	18	265
2018	EN-05	23	26	27	13	10	1	0	49	23	184
2018	EN-06	19	38	19	15	9	0	0	57	23	47
2017	EN	29	32	22	12	5	0	0	61	17	639
2017	EN-03	41	27	19	8	5	0	0	68	14	37
2017	EN-04	34	29	22	10	5	0	0	63	16	328
2017	EN-05	22	37	21	15	5	0	0	59	20	213
2017	EN-06	19	40	28	9	4	0	0	60	13	47

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	31	28	18	9	8	0	6	63	18	762
2020	EN-03	35	25	14	4	8	0	14	70	14	51
2020	EN-04	30	27	19	9	8	1	6	61	18	371
2020	EN-05	28	30	18	10	8	0	6	62	19	266
2020	EN-06	49	19	9	11	9	0	2	69	21	53

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	30	37	19	8	4	0	0	68	13	761
2020	EN-03	25	45	16	10	4	0	0	71	14	51
2020	EN-04	30	38	19	7	5	0	0	68	12	372
2020	EN-05	32	34	20	9	4	0	0	67	13	265
2020	EN-06	29	50	12	8	2	0	0	79	10	52
2019	EN	23	37	24	9	6	0	0	61	15	699
2019	EN-02	14	57	29	0	0	0	0	71	0	14
2019	EN-03	18	46	20	8	8	0	0	64	16	50
2019	EN-04	24	34	23	10	7	1	0	59	18	336
2019	EN-05	23	40	24	8	6	0	0	63	14	234
2019	EN-06	27	33	29	6	6	0	0	60	12	52
2018	EN	19	39	24	11	5	0	1	59	17	543
2018	EN-02	40	30	0	30	0	0	0	70	30	10
2018	EN-03	29	32	13	23	3	0	0	61	26	31
2018	EN-04	19	33	27	13	7	0	1	53	20	264
2018	EN-05	16	48	23	9	3	0	1	65	12	184
2018	EN-06	22	43	26	4	4	0	0	65	9	46
2017	EN	23	36	26	9	5	0	0	60	14	640
2017	EN-03	19	43	19	5	11	3	0	64	17	37
2017	EN-04	20	36	27	11	5	0	1	57	16	328
2017	EN-05	26	32	29	8	4	0	0	59	12	213
2017	EN-06	28	49	13	9	2	0	0	77	11	47

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	24	37	23	11	5	0	0	61	16	762
2020	EN-03	18	45	24	14	0	0	0	63	14	51
2020	EN-04	27	35	22	10	5	0	0	63	15	371
2020	EN-05	20	39	22	13	7	0	0	59	20	266
2020	EN-06	21	40	30	6	4	0	0	60	9	53
2019	EN	19	36	25	12	8	0	0	55	20	701
2019	EN-02	36	36	14	14	0	0	0	71	14	14
2019	EN-03	26	30	22	12	10	0	0	56	22	50
2019	EN-04	20	32	26	13	9	0	0	52	22	338
2019	EN-05	15	41	24	11	9	0	0	56	20	234
2019	EN-06	27	38	21	12	2	0	0	65	13	52
2018	EN	15	33	27	15	8	0	1	49	23	542
2018	EN-02	50	10	20	0	20	0	0	60	20	10
2018	EN-03	13	23	32	10	19	0	3	37	30	31
2018	EN-04	15	35	27	13	8	0	1	51	22	263
2018	EN-05	15	33	27	18	6	1	0	49	25	184
2018	EN-06	11	37	30	15	4	0	2	49	20	46
2017	EN	16	37	26	13	7	0	0	53	21	637
2017	EN-03	11	35	30	16	8	0	0	46	24	37
2017	EN-04	17	38	24	13	8	0	0	55	21	326
2017	EN-05	13	34	31	14	8	0	0	47	22	213
2017	EN-06	17	38	26	15	2	0	2	57	17	47

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	31	36	18	10	5	0	67	15	760
2020	EN-03	25	37	22	16	0	0	63	16	51
2020	EN-04	31	35	19	10	5	0	66	15	372
2020	EN-05	30	39	17	9	6	0	69	14	264
2020	EN-06	37	38	15	8	2	0	75	10	52
2019	EN	26	36	19	11	7	0	62	19	698
2019	EN-02	21	36	29	7	7	0	57	14	14
2019	EN-03	22	34	22	14	8	0	56	22	50
2019	EN-04	22	38	19	13	8	0	60	21	335
2019	EN-05	28	35	21	10	7	0	62	17	234
2019	EN-06	33	42	13	8	4	0	75	12	52
2018	EN	20	38	20	14	8	1	59	22	542
2018	EN-02	30	20	10	10	30	0	50	40	10
2018	EN-03	26	26	16	16	16	0	52	32	31
2018	EN-04	18	39	19	15	7	1	58	22	263
2018	EN-05	22	38	21	14	5	0	60	20	184
2018	EN-06	22	46	17	7	7	2	69	13	46
2017	EN	25	38	18	13	6	0	64	19	640
2017	EN-03	8	35	41	11	5	0	43	16	37
2017	EN-04	25	37	16	15	6	0	63	21	328
2017	EN-05	25	38	18	12	7	0	64	18	213
2017	EN-06	32	49	9	6	2	2	83	9	47

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	47	29	12	6	5	0	77	11	759
2020	EN-03	43	33	14	6	4	0	76	10	51
2020	EN-04	45	29	14	7	5	0	75	12	370
2020	EN-05	48	31	10	5	5	0	79	11	265
2020	EN-06	56	23	13	4	4	0	79	8	52
2019	EN	42	30	14	7	7	0	72	14	701
2019	EN-02	64	29	0	0	7	0	93	7	14
2019	EN-03	36	40	20	0	4	0	76	4	50
2019	EN-04	37	34	12	8	8	0	71	17	339
2019	EN-05	44	25	17	7	6	1	70	13	233
2019	EN-06	52	27	8	10	4	0	79	13	52

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	28	31	24	12	5	0	59	17	761
2020	EN-03	29	35	22	6	8	0	65	14	51
2020	EN-04	29	30	24	11	5	1	60	16	370
2020	EN-05	27	32	23	13	5	0	59	18	266
2020	EN-06	26	34	26	9	4	0	60	13	53

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	25	35	24	11	5	0	0	60	16	763
2020	EN-03	25	39	24	6	4	2	0	66	10	51
2020	EN-04	27	34	25	9	4	0	0	61	14	372
2020	EN-05	21	36	23	13	6	0	0	57	20	266
2020	EN-06	21	36	23	13	8	0	0	57	21	53
2019	EN	30	34	21	9	5	0	0	65	14	701
2019	EN-02	36	36	14	14	0	0	0	71	14	14
2019	EN-03	34	32	28	4	2	0	0	66	6	50
2019	EN-04	32	34	20	10	4	0	1	67	13	338
2019	EN-05	26	35	21	9	9	0	0	61	19	234
2019	EN-06	33	35	23	6	4	0	0	67	10	52
2018	EN	24	31	24	14	6	0	1	56	20	540
2018	EN-02	30	40	10	10	10	0	0	70	20	10
2018	EN-03	32	32	16	13	6	0	0	65	19	31
2018	EN-04	25	31	24	13	5	0	1	57	19	262
2018	EN-05	20	32	27	15	7	0	0	52	21	183
2018	EN-06	24	33	24	9	9	0	2	58	18	46
2017	EN	27	33	23	11	6	0	1	60	17	638
2017	EN-03	27	41	16	8	5	3	0	69	14	37
2017	EN-04	30	32	22	10	5	0	1	63	15	328
2017	EN-05	21	34	24	13	7	0	1	55	21	211
2017	EN-06	23	34	28	4	11	0	0	57	15	47

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	46	31	15	5	2	1	78	7	759
2020	EN-03	35	39	14	10	2	0	75	12	51
2020	EN-04	50	28	15	3	2	1	79	6	369
2020	EN-05	44	33	16	5	2	0	78	6	266
2020	EN-06	45	38	11	4	0	2	85	4	53
2019	EN	53	26	12	5	3	1	80	8	696
2019	EN-02	79	7	7	0	7	0	86	7	14
2019	EN-03	64	22	10	4	0	0	86	4	50
2019	EN-04	49	28	12	6	4	0	78	10	335
2019	EN-05	53	26	12	5	2	2	81	7	232
2019	EN-06	65	19	12	0	4	0	85	4	52
2018	EN	54	26	10	4	3	2	82	8	539
2018	EN-02	60	20	20	0	0	0	80	0	10
2018	EN-03	65	23	6	3	0	3	90	3	31
2018	EN-04	52	25	12	5	4	2	79	9	262
2018	EN-05	56	28	8	5	3	1	85	8	182
2018	EN-06	50	28	13	2	4	2	80	7	46
2017	EN	54	27	12	5	3	0	81	8	642
2017	EN-03	50	32	3	16	0	0	82	16	38
2017	EN-04	53	26	12	4	4	0	80	8	330
2017	EN-05	54	27	12	5	1	0	81	7	211
2017	EN-06	56	27	13	2	2	0	83	4	48

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	21	37	25	11	5	58	17	758
2020	EN-03	22	44	26	4	4	66	8	50
2020	EN-04	22	37	26	12	4	59	15	368
2020	EN-05	20	37	23	14	7	57	21	266
2020	EN-06	19	36	36	2	8	55	9	53

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	67	17	7	2	1	1	5	90	3	754
2020	EN-03	63	20	6	4	2	0	4	87	6	49
2020	EN-04	69	17	6	1	1	1	4	91	3	366
2020	EN-05	65	17	8	2	1	0	7	89	3	265
2020	EN-06	70	19	6	2	0	0	4	92	2	53
2019	EN	72	12	5	2	2	1	6	90	4	698
2019	EN-02	93	7	0	0	0	0	0	100	0	14
2019	EN-03	74	6	4	4	0	0	12	91	5	50
2019	EN-04	69	15	6	2	2	1	5	90	4	336
2019	EN-05	75	10	5	2	2	0	6	91	4	233
2019	EN-06	69	12	4	2	4	0	10	89	6	52
2018	EN	70	15	5	2	3	0	4	89	5	542
2018	EN-02	60	30	0	10	0	0	0	90	10	10
2018	EN-03	81	10	6	0	0	0	3	93	0	31
2018	EN-04	68	16	6	2	3	0	5	88	5	263
2018	EN-05	73	15	4	3	2	0	3	91	5	184
2018	EN-06	72	9	9	0	4	0	7	86	5	46

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	80	10	4	1	3	0	2	92	4	757
2020	EN-03	78	22	0	0	0	0	0	100	0	51
2020	EN-04	80	9	4	1	4	1	2	91	5	368
2020	EN-05	81	9	4	2	2	0	2	92	4	264
2020	EN-06	83	8	9	0	0	0	0	91	0	53
2019	EN	74	12	5	3	5	1	1	87	8	702
2019	EN-02	86	14	0	0	0	0	0	100	0	14
2019	EN-03	64	24	8	0	2	0	2	90	2	50
2019	EN-04	72	13	6	4	4	1	1	87	7	337
2019	EN-05	76	8	4	3	8	1	0	85	11	236
2019	EN-06	85	4	8	0	4	0	0	88	4	52
2018	EN	72	13	5	2	5	0	3	88	7	539
2018	EN-02	70	10	0	0	20	0	0	80	20	10
2018	EN-03	74	19	3	0	0	0	3	97	0	31
2018	EN-04	69	13	7	3	5	0	3	85	8	260
2018	EN-05	77	10	4	2	4	1	2	89	7	184
2018	EN-06	74	20	2	0	2	0	2	96	2	46
2017	EN	75	12	4	4	3	1	2	89	7	641
2017	EN-03	76	8	5	5	0	5	0	89	6	38
2017	EN-04	71	16	4	4	3	1	2	89	7	327
2017	EN-05	79	8	4	3	5	0	1	88	8	213
2017	EN-06	85	8	0	2	0	2	2	98	2	48

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	68	22	6	2	1	0	1	91	3	753
2020	EN-03	76	18	4	2	0	0	0	94	2	51
2020	EN-04	66	23	5	2	2	0	1	90	5	363
2020	EN-05	68	22	6	2	0	0	2	92	2	266
2020	EN-06	75	19	6	0	0	0	0	94	0	53
2019	EN	60	27	9	2	2	0	0	87	4	700
2019	EN-02	93	7	0	0	0	0	0	100	0	14
2019	EN-03	63	25	6	6	0	0	0	88	6	51
2019	EN-04	56	29	10	3	1	1	0	86	4	336
2019	EN-05	62	24	10	1	3	0	0	86	4	234
2019	EN-06	65	29	2	4	0	0	0	94	4	52
2018	EN	54	30	10	3	2	0	0	85	5	541
2018	EN-02	80	20	0	0	0	0	0	100	0	10
2018	EN-03	52	29	16	3	0	0	0	81	3	31
2018	EN-04	52	31	11	3	2	0	1	83	5	262
2018	EN-05	55	30	10	3	3	0	0	84	6	183
2018	EN-06	60	32	4	2	2	0	0	91	4	47
2017	EN	60	26	9	3	1	0	1	86	5	642
2017	EN-03	47	34	11	3	3	0	3	84	5	38
2017	EN-04	57	26	9	4	2	0	1	84	6	330
2017	EN-05	62	25	9	3	1	0	0	87	4	212
2017	EN-06	72	21	4	0	0	0	2	96	0	47

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	70	16	6	3	3	0	1	87	7	759
2020	EN-03	70	16	8	4	2	0	0	86	6	50
2020	EN-04	68	19	5	3	4	0	1	88	7	370
2020	EN-05	69	14	7	5	3	0	1	84	9	265
2020	EN-06	83	11	4	0	2	0	0	94	2	53
2019	EN	63	20	8	3	6	0	0	83	9	701
2019	EN-02	93	0	7	0	0	0	0	93	0	14
2019	EN-03	51	27	14	6	2	0	0	78	8	51
2019	EN-04	59	21	10	3	7	0	1	80	10	335
2019	EN-05	65	19	6	3	6	0	0	85	9	236
2019	EN-06	77	15	0	4	4	0	0	92	8	52
2018	EN	54	27	9	4	5	0	0	81	10	539
2018	EN-02	60	10	10	10	10	0	0	70	20	10
2018	EN-03	42	35	13	3	6	0	0	77	10	31
2018	EN-04	52	27	11	4	5	0	1	80	9	261
2018	EN-05	57	27	6	4	5	0	0	85	9	182
2018	EN-06	64	21	6	6	2	0	0	85	9	47
2017	EN	61	22	6	5	5	0	1	84	10	642
2017	EN-03	53	26	5	5	8	0	3	81	14	38
2017	EN-04	56	24	8	5	5	1	1	82	10	328
2017	EN-05	66	19	5	5	6	0	0	85	10	213
2017	EN-06	73	21	0	2	2	0	2	96	4	48

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	59	17	7	3	1	0	13	88	4	759
2020	EN-03	59	10	6	2	2	0	22	88	5	51
2020	EN-04	61	13	5	1	1	1	18	92	3	369
2020	EN-05	54	24	9	5	2	0	6	83	7	265
2020	EN-06	60	23	15	2	0	0	0	83	2	53
2019	EN	57	17	7	2	1	0	15	88	4	693
2019	EN-02	86	0	0	0	0	0	14	100	0	14
2019	EN-03	65	12	4	6	0	0	14	89	7	51
2019	EN-04	59	13	4	2	0	0	22	93	2	331
2019	EN-05	53	21	11	2	3	0	9	82	6	233
2019	EN-06	52	33	10	4	2	0	0	85	6	52
2018	EN	47	22	8	2	1	0	19	86	4	538
2018	EN-02	50	10	0	0	0	0	40	100	0	10
2018	EN-03	42	19	0	3	0	0	35	95	5	31
2018	EN-04	49	16	7	2	0	0	26	89	3	260
2018	EN-05	47	29	11	3	2	0	9	83	5	182
2018	EN-06	43	36	11	2	9	0	0	79	11	47
2017	EN	55	21	5	3	1	0	14	89	5	643
2017	EN-03	50	16	8	0	0	0	26	89	0	38
2017	EN-04	55	17	5	3	1	0	19	89	5	329
2017	EN-05	55	27	6	3	1	0	8	89	5	213
2017	EN-06	50	33	6	6	2	0	2	85	9	48

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	65	22	6	3	2	0	2	89	5	762
2020	EN-03	76	12	8	2	2	0	0	88	4	51
2020	EN-04	63	23	5	4	1	0	3	89	6	371
2020	EN-05	65	23	8	2	3	0	1	88	4	266
2020	EN-06	66	23	8	4	0	0	0	89	4	53
2019	EN	66	20	7	2	2	0	2	88	4	697
2019	EN-02	100	0	0	0	0	0	0	100	0	14
2019	EN-03	71	12	14	2	2	0	0	82	4	51
2019	EN-04	64	22	7	1	1	1	4	90	3	334
2019	EN-05	65	19	8	3	3	0	1	86	6	233
2019	EN-06	67	23	2	6	2	0	0	90	8	52
2018	EN	63	21	7	2	2	0	4	88	5	538
2018	EN-02	70	10	10	0	0	0	10	89	0	10
2018	EN-03	58	26	0	6	3	0	6	90	10	31
2018	EN-04	60	22	8	3	1	0	6	88	4	259
2018	EN-05	66	21	7	2	3	1	1	88	5	183
2018	EN-06	60	23	11	0	4	0	2	85	4	47
2017	EN	62	24	7	3	1	0	3	89	4	643
2017	EN-03	61	26	5	0	5	0	3	89	5	38
2017	EN-04	62	23	6	3	1	0	5	90	4	330
2017	EN-05	60	27	6	4	1	0	1	89	5	212
2017	EN-06	67	21	10	0	0	0	2	89	0	48

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	78	14	4	1	2	1	1	94	3	760
2020	EN-03	60	24	6	4	2	4	0	88	6	50
2020	EN-04	76	15	4	1	2	1	1	93	3	371
2020	EN-05	83	10	2	1	2	0	2	95	3	265
2020	EN-06	87	13	0	0	0	0	0	100	0	53
2019	EN	82	12	3	1	1	0	1	95	2	702
2019	EN-02	86	14	0	0	0	0	0	100	0	14
2019	EN-03	69	18	6	4	2	2	0	88	6	51
2019	EN-04	79	13	3	1	1	1	2	95	2	336
2019	EN-05	86	9	3	1	1	0	0	95	2	236
2019	EN-06	88	10	0	0	0	0	2	100	0	52
2018	EN	79	12	3	1	2	0	2	94	3	540
2018	EN-02	60	30	0	10	0	0	0	90	10	10
2018	EN-03	65	23	10	0	0	0	3	90	0	31
2018	EN-04	79	11	3	1	2	1	3	94	3	261
2018	EN-05	83	13	2	1	2	0	1	96	2	183
2018	EN-06	85	9	2	0	4	0	0	94	4	47
2017	EN	76	15	4	2	1	0	1	93	3	644
2017	EN-03	58	21	8	3	3	0	8	86	6	38
2017	EN-04	73	17	5	2	1	0	1	91	3	330
2017	EN-05	83	12	2	1	2	0	0	95	3	213
2017	EN-06	85	13	2	0	0	0	0	98	0	48

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	51	32	12	3	2	0	1	83	5	762
2020	EN-03	41	33	16	4	4	2	0	76	8	51
2020	EN-04	48	34	12	3	2	0	0	83	5	371
2020	EN-05	55	30	10	2	2	0	2	87	3	266
2020	EN-06	60	26	8	4	2	0	0	87	6	53
2019	EN	56	29	10	2	1	0	1	86	3	701
2019	EN-02	57	21	21	0	0	0	0	79	0	14
2019	EN-03	44	30	20	2	2	0	2	76	4	50
2019	EN-04	53	31	10	2	1	1	1	86	4	337
2019	EN-05	60	26	9	2	2	0	2	88	3	235
2019	EN-06	62	27	12	0	0	0	0	88	0	52
2018	EN	50	31	14	3	2	0	1	82	5	540
2018	EN-02	60	30	10	0	0	0	0	90	0	10
2018	EN-03	35	42	19	0	3	0	0	77	3	31
2018	EN-04	45	33	14	4	2	0	2	80	5	261
2018	EN-05	55	28	13	2	1	1	0	84	3	183
2018	EN-06	64	19	9	4	4	0	0	83	9	47
2017	EN	56	30	10	2	1	0	1	86	3	642
2017	EN-03	55	32	11	0	0	0	3	89	0	38
2017	EN-04	51	32	12	3	2	0	1	84	5	328
2017	EN-05	62	25	8	2	1	0	1	89	3	213
2017	EN-06	63	27	10	0	0	0	0	90	0	48

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	28	43	23	4	3	71	7	764
2020	EN-03	14	47	33	2	4	61	6	51
2020	EN-04	27	44	22	5	2	71	7	372
2020	EN-05	31	40	22	4	3	71	7	267
2020	EN-06	34	42	19	4	2	75	6	53

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	14	35	32	13	5	0	0	49	18	763
2020	EN-03	18	39	33	8	0	2	0	58	8	51
2020	EN-04	15	38	32	12	4	0	0	53	16	371
2020	EN-05	12	31	32	16	8	0	0	44	24	267
2020	EN-06	13	28	38	15	6	0	0	42	21	53
2019	EN	18	34	33	9	5	0	0	53	14	707
2019	EN-02	50	36	14	0	0	0	0	86	0	14
2019	EN-03	14	53	22	12	0	0	0	67	12	51
2019	EN-04	21	34	33	8	4	0	0	55	12	341
2019	EN-05	15	31	36	11	6	0	0	46	17	236
2019	EN-06	17	31	35	12	6	0	0	48	17	52
2018	EN	15	35	34	12	4	0	1	50	16	544
2018	EN-02	30	30	20	20	0	0	0	60	20	10
2018	EN-03	16	29	29	23	3	0	0	45	26	31
2018	EN-04	17	34	36	8	3	0	1	52	11	265
2018	EN-05	12	38	32	15	4	0	0	50	19	183
2018	EN-06	9	38	34	17	2	0	0	47	19	47
2017	EN	11	35	39	11	5	0	0	46	15	644
2017	EN-03	11	39	32	16	3	0	0	50	18	38
2017	EN-04	12	36	37	11	3	1	0	48	14	330
2017	EN-05	9	31	45	10	6	0	0	39	16	213
2017	EN-06	6	38	38	10	8	0	0	44	19	48

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	11	18	36	25	10	0	35	30	761
2020	EN-03	12	10	43	27	8	0	35	22	51
2020	EN-04	9	16	37	28	10	0	38	25	370
2020	EN-05	15	22	32	22	9	0	32	37	266
2020	EN-06	15	25	42	11	8	0	19	40	53
2019	EN	7	17	36	29	11	0	40	24	699
2019	EN-02	7	14	14	29	36	0	64	21	14
2019	EN-03	2	14	43	33	8	0	41	16	49
2019	EN-04	7	17	33	31	12	0	43	24	337
2019	EN-05	8	20	37	26	9	0	35	27	234
2019	EN-06	10	12	42	29	8	0	37	21	52
2018	EN	9	17	35	29	11	0	39	26	533
2018	EN-02	10	10	50	20	10	0	30	20	10
2018	EN-03	3	37	27	20	13	0	33	40	30
2018	EN-04	6	16	36	28	13	1	41	22	260
2018	EN-05	12	17	32	31	8	0	39	29	180
2018	EN-06	9	16	42	29	4	0	33	24	45
2017	EN	7	16	40	25	11	0	37	23	639
2017	EN-03	8	13	37	29	13	0	42	21	38
2017	EN-04	6	16	39	26	13	1	39	22	328
2017	EN-05	8	19	42	23	8	0	31	27	210
2017	EN-06	10	17	35	29	8	0	38	27	48

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	24	59	16	71	29	765
2020	EN-03	22	59	20	73	27	51
2020	EN-04	22	62	16	73	27	372
2020	EN-05	26	56	18	69	31	268
2020	EN-06	32	57	11	64	36	53

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	27	73	184
2020	EN-04	22	78	83
2020	EN-05	30	70	69
2020	EN-06	29	71	17

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	57	15	10	3	5	1	9	80	9	764
2020	EN-03	53	18	8	2	4	4	12	84	7	51
2020	EN-04	55	16	10	4	5	1	9	80	10	372
2020	EN-05	59	13	9	3	6	1	9	80	10	268
2020	EN-06	55	21	11	2	6	0	6	80	8	53
2019	EN	45	20	13	8	8	1	6	70	17	689
2019	EN-02	29	29	14	21	0	0	7	62	23	14
2019	EN-03	45	20	16	8	6	0	6	69	15	51
2019	EN-04	43	21	15	7	9	1	5	68	16	331
2019	EN-05	49	19	12	7	7	0	6	72	15	231
2019	EN-06	45	20	4	10	14	0	8	70	26	51
2018	EN	50	15	15	6	6	1	6	70	13	543
2018	EN-02	40	30	20	0	0	0	10	78	0	10
2018	EN-03	43	13	30	3	3	0	7	61	7	30
2018	EN-04	46	17	13	7	8	1	9	70	16	264
2018	EN-05	52	15	15	7	5	1	4	71	13	184
2018	EN-06	64	9	21	4	0	0	2	74	4	47

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	8	17	18	24	32	1	26	56	184
2020	EN-04	5	20	20	20	33	1	26	54	83
2020	EN-05	12	9	12	30	36	1	21	68	69
2020	EN-06	12	35	18	18	18	0	47	35	17

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	6	16	11	22	43	1	1	22	67	184
2020	EN-04	7	13	18	16	42	1	2	21	60	83
2020	EN-05	6	13	3	32	46	0	0	19	78	69
2020	EN-06	6	35	6	6	41	6	0	44	50	17

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for Department of National Defence by Question 106. Please indicate your occupational group and level. Occupational group and level - EN

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack