2020 Public Service Employee Survey Results by Theme for Department of National Defence by Question 106. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 36 11 6 4 0 0 78 10 1754
2020 CR-03 46 33 12 5 4 0 0 80 8 198
2020 CR-04 43 35 11 7 4 0 0 78 11 1249
2020 CR-05 38 39 12 6 4 0 0 78 10 274
2019 CR 40 37 12 7 4 0 0 77 11 1825
2019 CR-03 43 35 12 5 5 0 0 78 10 239
2019 CR-04 41 37 11 8 3 0 0 78 11 1259
2019 CR-05 36 39 13 9 3 0 0 75 12 261
2018 CR 35 42 10 7 5 0 0 77 12 1401
2018 CR-03 36 41 9 7 7 0 0 77 14 228
2018 CR-04 35 42 11 8 4 0 0 77 12 948
2018 CR-05 35 42 13 6 4 0 0 77 10 188
2017 CR 31 45 11 7 5 0 0 77 12 1675
2017 CR-03 33 46 11 6 4 0 0 79 10 340
2017 CR-04 30 45 12 7 5 0 0 76 12 1100
2017 CR-05 33 45 10 6 6 1 0 78 12 227
2014 CR 33 43 11 8 5 0 0 76 13 2145
2014 CR-03 34 39 13 8 6 0 0 73 14 479
2014 CR-04 33 44 11 7 5 0 0 77 12 1327
2014 CR-05 32 44 10 10 5 0 0 75 15 317

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 32 13 11 8 0 0 68 19 1755
2020 CR-03 41 33 13 8 6 0 0 74 14 200
2020 CR-04 35 31 13 12 9 0 0 66 21 1247
2020 CR-05 35 36 12 11 6 0 0 70 17 274
2019 CR 35 35 12 9 8 0 0 70 17 1823
2019 CR-03 38 32 13 8 9 0 0 69 17 236
2019 CR-04 36 35 13 9 8 0 0 71 17 1258
2019 CR-05 29 41 10 13 8 0 0 70 21 263
2018 CR 32 36 13 10 9 0 0 68 19 1415
2018 CR-03 36 32 14 9 9 0 0 67 19 227
2018 CR-04 31 37 13 10 9 0 0 68 19 959
2018 CR-05 30 36 15 11 8 1 0 66 19 191
2017 CR 30 35 13 11 10 0 0 66 21 1668
2017 CR-03 33 36 11 11 10 0 0 69 21 339
2017 CR-04 31 34 14 11 9 1 0 65 21 1093
2017 CR-05 28 40 11 11 10 0 0 68 21 228

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 61 26 9 2 2 0 0 88 4 1746
2020 CR-03 68 22 7 1 2 0 0 91 3 196
2020 CR-04 61 26 8 2 2 0 0 88 4 1243
2020 CR-05 58 28 11 2 1 0 0 86 3 273
2019 CR 57 30 8 2 2 0 0 88 4 1820
2019 CR-03 60 26 10 2 3 0 0 86 4 238
2019 CR-04 58 30 8 2 1 0 0 88 4 1255
2019 CR-05 52 37 8 2 1 0 0 89 3 261
2018 CR 56 32 9 2 1 0 0 88 3 1406
2018 CR-03 57 30 8 2 3 0 0 87 5 228
2018 CR-04 55 33 10 2 1 0 0 87 3 949
2018 CR-05 58 34 5 3 1 0 0 92 4 191
2017 CR 57 32 8 2 1 0 0 88 4 1672
2017 CR-03 56 35 7 2 1 0 0 90 2 338
2017 CR-04 57 30 8 2 2 0 0 87 4 1095
2017 CR-05 55 35 7 3 1 0 0 90 3 230
2014 CR 67 23 6 1 1 0 0 91 3 2143
2014 CR-03 70 19 7 1 2 0 0 89 3 479
2014 CR-04 67 25 6 1 1 0 0 92 2 1325
2014 CR-05 66 24 7 3 1 0 0 89 4 317

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 33 10 4 3 0 0 84 7 1756
2020 CR-03 56 33 8 2 2 0 0 89 4 200
2020 CR-04 50 32 10 4 3 0 0 83 7 1249
2020 CR-05 46 37 10 4 3 0 0 84 7 273
2019 CR 47 36 9 5 2 0 0 84 7 1825
2019 CR-03 52 31 12 3 3 0 0 83 5 240
2019 CR-04 47 37 9 5 3 0 0 84 7 1257
2019 CR-05 44 38 9 7 2 0 0 82 9 262
2018 CR 45 35 12 4 3 0 0 80 8 1414
2018 CR-03 46 31 14 3 5 0 0 78 8 227
2018 CR-04 44 37 12 4 3 0 0 81 7 957
2018 CR-05 45 35 12 6 3 0 0 80 8 192
2017 CR 42 38 11 5 4 0 0 80 9 1670
2017 CR-03 46 35 12 6 1 0 0 81 8 339
2017 CR-04 42 38 11 5 4 0 0 79 10 1092
2017 CR-05 40 41 9 5 4 0 0 81 10 230
2014 CR 44 37 10 5 4 0 0 81 9 2139
2014 CR-03 47 36 9 4 5 0 0 83 9 478
2014 CR-04 44 36 10 6 3 0 0 81 9 1324
2014 CR-05 41 40 9 6 5 0 0 80 11 315

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 26 14 7 7 0 0 73 13 1751
2020 CR-03 52 25 14 5 5 0 0 77 9 199
2020 CR-04 45 27 14 7 7 0 0 72 14 1244
2020 CR-05 47 24 16 6 5 0 0 72 12 274
2019 CR 43 30 14 6 7 0 0 73 13 1823
2019 CR-03 44 29 13 8 5 1 0 73 14 238
2019 CR-04 43 30 14 6 7 0 0 73 13 1258
2019 CR-05 42 33 13 7 5 1 0 75 11 261
2018 CR 37 32 15 8 7 0 0 69 15 1414
2018 CR-03 41 30 14 7 8 0 0 71 15 230
2018 CR-04 36 33 16 7 7 0 0 69 15 961
2018 CR-05 33 34 16 9 8 1 0 67 17 186
2017 CR 36 33 15 10 6 1 0 69 16 1674
2017 CR-03 39 31 12 10 6 1 0 71 16 341
2017 CR-04 35 33 15 10 6 1 0 68 16 1094
2017 CR-05 34 34 14 10 7 1 0 69 17 230
2014 CR 31 33 17 10 8 1 0 65 18 2144
2014 CR-03 34 34 14 9 8 0 0 69 17 479
2014 CR-04 31 33 17 10 8 1 0 65 18 1326
2014 CR-05 26 33 20 9 10 1 0 60 20 317

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 30 12 8 5 0 0 75 13 1741
2020 CR-03 47 33 11 7 3 0 0 80 10 200
2020 CR-04 44 30 13 8 6 0 0 74 14 1239
2020 CR-05 46 27 13 8 5 1 0 74 13 269
2019 CR 41 33 13 7 5 0 0 74 12 1806
2019 CR-03 44 28 14 8 5 0 0 73 13 239
2019 CR-04 41 32 13 7 6 0 0 74 13 1244
2019 CR-05 39 38 13 6 4 0 0 77 10 259
2018 CR 37 34 15 8 6 0 0 71 14 1405
2018 CR-03 39 32 16 6 8 0 0 71 14 225
2018 CR-04 36 35 15 8 6 0 0 71 14 955
2018 CR-05 32 36 16 8 6 1 0 69 15 188
2017 CR 34 35 15 9 6 0 0 70 15 1677
2017 CR-03 37 36 12 8 7 1 0 73 15 341
2017 CR-04 34 35 16 9 6 0 0 69 15 1096
2017 CR-05 34 37 15 7 6 0 0 71 14 231
2014 CR 31 35 15 11 7 0 0 66 19 2143
2014 CR-03 33 36 13 10 7 1 0 70 17 479
2014 CR-04 30 35 15 11 7 0 0 66 19 1325
2014 CR-05 26 34 18 12 9 0 0 61 21 317

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 22 15 9 9 3 1 66 19 1756
2020 CR-03 42 23 16 10 6 4 1 68 16 200
2020 CR-04 41 22 14 10 9 4 0 66 20 1248
2020 CR-05 41 20 20 8 8 3 0 63 17 274
2019 CR 39 25 16 9 9 3 0 65 19 1827
2019 CR-03 37 29 15 7 10 2 0 67 17 239
2019 CR-04 38 24 15 9 10 3 0 64 20 1260
2019 CR-05 41 24 15 8 7 3 0 68 16 262
2018 CR 36 24 16 10 10 3 0 63 20 1417
2018 CR-03 36 20 17 10 15 3 0 57 25 229
2018 CR-04 36 25 17 10 9 3 0 64 19 963
2018 CR-05 33 27 15 11 11 4 0 62 22 188
2017 CR 34 25 17 11 9 4 1 62 21 1674
2017 CR-03 38 22 15 10 10 6 0 63 20 339
2017 CR-04 33 26 18 11 8 3 1 61 20 1096
2017 CR-05 34 25 13 13 10 4 0 62 25 230
2014 CR 32 24 15 12 12 4 0 59 25 2140
2014 CR-03 32 25 14 11 13 4 1 60 25 478
2014 CR-04 34 23 16 12 11 4 0 59 24 1323
2014 CR-05 27 23 15 15 13 6 0 54 30 317
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 34 25 21 6 5 2 8 64 12 1751
2020 CR-03 34 23 24 5 3 1 12 65 9 199
2020 CR-04 33 25 20 6 6 2 8 64 14 1246
2020 CR-05 35 24 26 4 4 2 5 63 9 272
2019 CR 31 26 23 5 5 3 8 63 12 1826
2019 CR-03 30 31 23 3 6 2 7 66 10 239
2019 CR-04 31 25 22 5 6 3 8 63 12 1260
2019 CR-05 29 25 27 7 3 2 7 59 11 262

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 44 29 11 9 7 1 1 73 15 1749
2020 CR-03 41 36 9 7 7 2 0 78 13 198
2020 CR-04 43 28 12 9 7 1 1 72 16 1245
2020 CR-05 47 27 11 9 6 0 0 74 15 272
2019 CR 43 30 11 8 6 1 1 74 15 1818
2019 CR-03 44 29 10 7 8 2 0 75 15 240
2019 CR-04 42 30 12 8 6 1 1 73 15 1252
2019 CR-05 41 34 11 8 5 1 0 75 14 260
2018 CR 39 31 12 9 8 0 1 71 17 1409
2018 CR-03 39 33 13 6 9 0 0 73 15 230
2018 CR-04 39 31 12 10 7 1 1 71 17 953
2018 CR-05 37 27 12 13 9 1 1 66 22 190
2017 CR 38 31 12 10 7 1 1 71 17 1679
2017 CR-03 36 31 13 11 7 1 1 68 19 340
2017 CR-04 39 32 12 10 6 1 1 72 16 1101
2017 CR-05 40 30 9 9 11 1 0 71 20 229
2014 CR 37 32 11 11 8 1 0 70 19 2145
2014 CR-03 39 29 12 9 9 1 1 69 18 478
2014 CR-04 37 32 11 12 7 1 0 70 19 1328
2014 CR-05 31 39 11 10 8 0 0 71 19 317

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 54 24 10 6 5 0 1 78 11 1752
2020 CR-03 57 28 6 6 3 0 1 86 8 199
2020 CR-04 52 24 11 7 6 0 1 76 12 1247
2020 CR-05 57 22 11 7 4 0 0 79 10 272
2019 CR 50 27 10 6 6 0 0 77 12 1828
2019 CR-03 55 23 11 4 6 1 0 79 10 239
2019 CR-04 51 26 10 7 5 0 0 78 12 1260
2019 CR-05 44 32 12 6 6 0 0 76 12 263
2018 CR 44 28 13 7 8 0 0 72 15 1411
2018 CR-03 48 24 10 9 8 0 0 73 17 230
2018 CR-04 43 30 13 6 7 0 0 73 13 953
2018 CR-05 42 25 13 10 10 0 0 67 20 191
2017 CR 46 28 12 6 7 0 0 75 13 1672
2017 CR-03 48 28 11 5 7 0 0 76 12 338
2017 CR-04 45 29 12 5 7 0 0 75 13 1095
2017 CR-05 46 24 13 9 8 0 0 71 16 230
2014 CR 44 29 11 7 8 0 0 73 15 2143
2014 CR-03 45 29 10 7 8 0 1 75 15 478
2014 CR-04 44 28 12 8 8 0 0 72 15 1326
2014 CR-05 40 32 12 5 9 1 0 73 15 317

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 28 13 8 6 4 0 72 14 1754
2020 CR-03 46 28 12 8 4 3 1 76 12 200
2020 CR-04 40 29 14 8 6 4 0 71 15 1247
2020 CR-05 41 29 14 8 4 4 0 73 13 273
2019 CR 36 32 14 7 7 4 0 71 14 1829
2019 CR-03 37 37 12 5 6 3 0 76 12 240
2019 CR-04 36 31 14 7 7 4 0 71 14 1260
2019 CR-05 34 31 17 7 7 4 0 68 15 263
2018 CR 32 32 15 10 7 4 0 67 17 1421
2018 CR-03 35 29 17 9 7 3 0 66 17 234
2018 CR-04 31 34 14 10 6 4 0 68 18 959
2018 CR-05 28 29 20 9 8 5 0 61 18 190
2017 CR 29 34 16 10 7 4 1 66 18 1682
2017 CR-03 32 36 13 8 6 4 1 72 14 340
2017 CR-04 28 34 17 11 6 4 1 65 18 1102
2017 CR-05 30 29 13 11 11 6 0 63 23 231
2014 CR 25 35 15 12 8 4 0 63 21 2145
2014 CR-03 30 32 13 13 7 4 1 65 21 479
2014 CR-04 25 36 16 12 8 4 0 63 20 1327
2014 CR-05 21 36 16 12 12 3 0 59 25 317

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 38 29 15 10 8 1 0 67 18 1749
2020 CR-03 41 30 15 8 5 2 0 72 13 198
2020 CR-04 37 28 14 10 8 1 0 67 19 1245
2020 CR-05 35 29 17 10 7 2 0 65 17 273
2019 CR 34 31 16 9 8 2 0 66 18 1823
2019 CR-03 35 35 13 8 6 2 0 72 14 240
2019 CR-04 34 30 17 9 8 2 0 65 17 1256
2019 CR-05 30 33 14 10 10 3 0 65 20 263
2018 CR 30 31 16 12 10 2 0 62 22 1416
2018 CR-03 31 31 18 11 9 0 0 62 20 231
2018 CR-04 30 31 16 12 9 2 0 62 21 956
2018 CR-05 25 31 17 11 14 3 0 57 25 191
2017 CR 26 32 18 12 9 2 0 60 22 1683
2017 CR-03 31 34 16 8 8 2 1 67 17 341
2017 CR-04 25 32 19 14 8 2 0 58 22 1102
2017 CR-05 23 32 14 13 15 3 0 57 29 231
2014 CR 22 33 17 15 11 2 0 57 26 2145
2014 CR-03 26 34 12 16 9 2 1 62 25 479
2014 CR-04 22 33 19 14 11 2 0 56 25 1327
2014 CR-05 16 34 19 15 15 2 0 51 31 317

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 28 31 19 11 8 3 0 61 20 1749
2020 CR-03 31 33 17 9 6 4 0 67 16 199
2020 CR-04 28 31 18 13 9 2 0 60 22 1247
2020 CR-05 28 30 25 7 7 3 0 60 15 269
2019 CR 26 31 19 12 9 4 0 59 21 1817
2019 CR-03 26 38 18 11 6 2 0 65 17 238
2019 CR-04 26 30 19 12 8 4 0 59 21 1255
2019 CR-05 24 29 18 12 12 5 0 56 25 260
2018 CR 23 30 20 13 10 4 0 55 24 1414
2018 CR-03 24 32 21 10 9 3 0 58 20 232
2018 CR-04 23 29 19 14 10 4 0 55 25 956
2018 CR-05 17 31 21 11 15 5 1 51 27 189
2017 CR 19 31 19 15 10 4 1 53 27 1680
2017 CR-03 25 34 14 12 9 5 1 63 22 341
2017 CR-04 17 31 22 16 9 4 1 50 26 1101
2017 CR-05 19 31 14 17 15 4 0 52 34 229
2014 CR 16 30 20 17 12 4 1 49 30 2141
2014 CR-03 20 30 18 16 10 4 2 54 27 479
2014 CR-04 16 29 21 17 12 4 0 47 30 1323
2014 CR-05 12 32 19 19 14 4 0 46 35 317

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 25 31 15 15 13 1 0 57 28 1749
2020 CR-03 26 35 14 13 10 2 0 62 24 197
2020 CR-04 24 30 16 15 13 1 0 55 29 1246
2020 CR-05 26 31 15 15 11 1 0 59 26 272
2019 CR 22 32 14 16 13 2 0 56 30 1824
2019 CR-03 21 38 15 14 10 2 0 60 25 240
2019 CR-04 23 31 14 17 13 2 0 55 31 1255
2019 CR-05 22 32 16 13 15 2 0 56 28 263
2018 CR 20 29 17 17 15 2 0 49 33 1413
2018 CR-03 19 31 18 15 15 2 0 52 30 233
2018 CR-04 20 29 16 17 16 1 0 50 34 952
2018 CR-05 17 26 22 17 16 2 0 44 34 190
2017 CR 17 31 18 18 14 2 0 49 33 1675
2017 CR-03 19 31 18 17 11 3 1 52 29 340
2017 CR-04 16 31 18 19 14 2 0 48 34 1097
2017 CR-05 17 29 15 18 21 1 0 46 39 229
2014 CR 14 31 15 20 16 2 0 47 37 2143
2014 CR-03 16 33 13 20 15 2 1 51 36 479
2014 CR-04 15 30 17 20 16 2 0 46 37 1326
2014 CR-05 11 31 14 23 18 3 0 44 42 316
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 34 31 13 11 10 0 0 65 22 1756
2020 CR-03 35 31 14 9 11 0 1 66 20 200
2020 CR-04 33 31 13 11 11 0 0 64 22 1249
2020 CR-05 35 34 10 12 8 1 0 69 21 273
2019 CR 30 33 15 12 9 0 0 63 22 1826
2019 CR-03 34 31 15 10 9 0 0 66 19 238
2019 CR-04 30 34 14 12 9 0 0 64 22 1259
2019 CR-05 26 33 16 14 10 0 0 60 24 263
2018 CR 26 33 17 12 12 0 0 59 24 1410
2018 CR-03 29 33 17 8 14 0 0 62 22 229
2018 CR-04 25 33 17 13 11 0 0 59 24 955
2018 CR-05 22 35 17 13 12 0 1 58 24 189
2017 CR 26 33 17 13 11 0 0 59 24 1672
2017 CR-03 28 34 14 13 10 1 0 63 23 340
2017 CR-04 26 32 18 13 11 0 0 58 24 1097
2017 CR-05 23 36 17 11 12 0 0 59 24 227
2014 CR 24 35 15 14 12 0 0 59 26 2143
2014 CR-03 24 33 14 15 14 0 0 57 29 479
2014 CR-04 24 35 16 13 11 0 0 59 25 1325
2014 CR-05 20 38 11 16 14 1 0 58 31 317

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 38 38 10 9 4 0 0 77 13 1750
2020 CR-03 38 43 9 7 4 0 0 80 11 199
2020 CR-04 37 38 10 9 5 0 0 76 14 1244
2020 CR-05 41 35 11 10 3 0 0 76 13 273
2019 CR 33 41 11 10 5 0 0 74 15 1816
2019 CR-03 40 33 12 8 6 0 0 74 14 236
2019 CR-04 31 42 12 11 4 0 0 74 15 1252
2019 CR-05 32 44 9 8 6 0 0 76 15 262
2018 CR 32 39 12 11 5 0 0 72 17 1405
2018 CR-03 33 39 13 10 6 0 0 72 15 230
2018 CR-04 32 40 11 12 5 0 0 72 17 950
2018 CR-05 31 38 14 11 6 0 0 69 18 188
2017 CR 32 39 12 10 6 0 0 72 16 1675
2017 CR-03 35 41 8 12 4 0 0 76 16 340
2017 CR-04 32 39 14 9 6 0 0 71 15 1099
2017 CR-05 32 38 9 14 7 0 0 70 21 228

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 42 27 14 9 7 0 0 70 16 1753
2020 CR-03 41 32 16 6 6 1 0 73 12 199
2020 CR-04 42 26 14 9 8 0 0 69 17 1247
2020 CR-05 46 27 12 8 7 0 0 74 15 273
2019 CR 39 29 15 8 7 1 1 70 15 1826
2019 CR-03 44 27 14 7 7 1 0 72 14 239
2019 CR-04 39 30 15 8 7 1 1 70 15 1261
2019 CR-05 35 32 17 9 6 1 0 67 16 260
2018 CR 36 31 13 10 8 0 0 68 18 1410
2018 CR-03 40 31 14 7 9 0 0 70 16 230
2018 CR-04 36 31 14 11 7 0 1 68 18 953
2018 CR-05 32 34 12 12 11 1 0 66 22 190
2017 CR 36 33 14 9 7 1 0 69 16 1680
2017 CR-03 35 36 11 10 6 1 0 72 17 339
2017 CR-04 36 32 16 8 7 0 1 68 15 1102
2017 CR-05 35 35 9 10 9 1 0 70 20 230
2014 CR 36 34 13 9 7 1 0 71 16 2144
2014 CR-03 38 32 11 10 8 1 1 71 18 478
2014 CR-04 36 34 14 9 6 1 1 71 15 1327
2014 CR-05 33 34 15 9 8 1 0 68 17 317

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 36 10 11 5 0 1 73 17 1744
2020 CR-03 36 35 13 11 5 0 1 72 15 199
2020 CR-04 37 36 10 11 5 0 1 73 17 1238
2020 CR-05 37 38 10 11 3 0 0 75 15 273
2019 CR 33 38 10 13 6 0 0 71 18 1822
2019 CR-03 36 34 12 11 6 0 0 71 17 239
2019 CR-04 33 38 10 13 5 0 1 72 18 1258
2019 CR-05 29 43 7 13 7 0 0 73 20 260
2018 CR 27 42 10 13 7 0 1 70 20 1412
2018 CR-03 27 43 13 9 6 0 0 71 15 230
2018 CR-04 27 41 10 15 6 0 1 69 21 956
2018 CR-05 25 49 8 8 8 1 0 75 16 189
2017 CR 28 39 11 13 8 0 1 67 22 1678
2017 CR-03 28 40 10 11 9 0 1 69 21 340
2017 CR-04 28 40 11 13 8 0 1 68 21 1100
2017 CR-05 32 31 8 20 9 0 0 63 29 229
2014 CR 31 36 11 15 7 0 0 67 22 2141
2014 CR-03 30 36 12 14 8 0 1 66 22 477
2014 CR-04 31 36 12 14 7 0 0 67 21 1326
2014 CR-05 29 38 9 18 5 0 0 68 23 317

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 22 16 6 6 2 2 71 13 1747
2020 CR-03 45 23 18 5 6 2 2 71 10 199
2020 CR-04 46 21 16 6 7 2 2 70 14 1241
2020 CR-05 47 24 15 7 5 1 1 72 12 273

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 30 29 16 11 9 3 1 62 22 1749
2020 CR-03 33 30 14 10 10 4 1 65 20 199
2020 CR-04 29 30 16 12 10 3 1 61 23 1247
2020 CR-05 32 26 21 13 6 2 1 60 19 271
2019 CR 26 29 16 12 12 3 1 58 25 1820
2019 CR-03 29 28 18 10 13 3 0 58 23 239
2019 CR-04 26 29 16 13 11 3 1 58 25 1253
2019 CR-05 24 31 16 16 11 3 0 56 27 263
2018 CR 24 30 19 13 12 2 0 55 26 1415
2018 CR-03 23 29 20 12 15 1 0 53 27 227
2018 CR-04 25 30 19 13 11 2 0 56 24 962
2018 CR-05 21 30 16 15 15 3 0 52 32 189
2017 CR 25 32 15 12 12 3 1 59 25 1680
2017 CR-03 28 30 13 12 13 3 2 61 26 340
2017 CR-04 24 33 16 12 12 2 1 59 25 1100
2017 CR-05 24 34 16 13 11 3 0 60 24 231
2014 CR 21 30 16 15 14 3 1 53 30 2141
2014 CR-03 23 27 15 14 16 3 1 53 32 478
2014 CR-04 21 31 16 16 13 3 1 54 30 1324
2014 CR-05 17 32 17 15 15 3 1 51 32 317

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 16 19 16 15 24 4 6 39 44 1753
2020 CR-03 15 19 16 14 25 3 9 38 44 199
2020 CR-04 15 18 15 16 26 4 5 37 46 1246
2020 CR-05 20 20 19 13 20 4 4 44 36 274
2019 CR 17 21 15 14 25 3 5 41 43 1827
2019 CR-03 13 20 16 15 27 3 6 36 47 238
2019 CR-04 17 20 15 14 26 2 6 40 44 1261
2019 CR-05 17 29 14 13 21 3 3 49 36 263
2018 CR 14 20 18 15 27 2 4 36 45 1417
2018 CR-03 13 18 19 13 30 2 5 34 46 228
2018 CR-04 14 20 17 16 27 2 4 36 45 961
2018 CR-05 12 23 17 16 26 3 3 37 44 190
2017 CR 13 18 16 17 28 3 6 33 49 1681
2017 CR-03 14 16 16 16 25 3 10 35 47 341
2017 CR-04 12 19 16 16 29 3 5 33 50 1101
2017 CR-05 14 18 16 21 25 2 3 34 49 231
2014 CR 9 15 15 17 35 3 6 26 57 2144
2014 CR-03 8 14 13 17 36 1 10 25 60 478
2014 CR-04 9 16 16 16 36 3 4 26 57 1327
2014 CR-05 10 17 14 21 31 3 5 29 56 317

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 64 17 9 3 1 1 5 86 5 1754
2020 CR-03 69 15 9 2 2 1 4 87 4 200
2020 CR-04 64 16 9 3 2 1 5 86 5 1246
2020 CR-05 58 23 10 5 1 1 3 84 6 274
2019 CR 65 17 8 2 2 1 4 86 5 1825
2019 CR-03 71 15 6 2 2 1 3 90 4 239
2019 CR-04 65 17 8 3 2 1 4 86 5 1258
2019 CR-05 65 16 11 2 2 1 5 85 4 262

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 51 19 13 7 4 2 4 75 11 1754
2020 CR-03 52 25 14 2 4 1 3 79 6 200
2020 CR-04 52 17 13 7 4 2 4 74 12 1247
2020 CR-05 47 22 14 8 4 3 2 73 12 273
2019 CR 43 22 15 7 6 3 4 70 14 1825
2019 CR-03 50 19 11 8 5 3 3 74 15 240
2019 CR-04 42 23 16 7 5 3 4 70 13 1259
2019 CR-05 41 20 18 8 8 2 4 65 17 261

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 75 8 5 3 3 2 4 89 5 1752
2020 CR-03 79 5 5 4 1 2 5 90 5 199
2020 CR-04 74 9 5 3 3 2 4 89 6 1246
2020 CR-05 77 8 4 1 3 2 4 91 5 273
2019 CR 71 9 5 3 3 4 5 88 7 1800
2019 CR-03 71 9 3 3 4 5 5 88 8 235
2019 CR-04 71 10 5 3 3 4 4 88 7 1242
2019 CR-05 73 8 4 2 2 6 5 91 5 258

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 70 11 5 2 3 3 6 89 6 1748
2020 CR-03 71 9 5 3 3 3 8 89 6 200
2020 CR-04 69 11 5 3 3 3 6 88 6 1240
2020 CR-05 71 14 5 1 3 3 5 91 4 274
2019 CR 71 8 4 2 3 3 9 91 5 1812
2019 CR-03 71 6 3 1 4 3 12 90 6 237
2019 CR-04 71 8 4 2 3 4 8 90 5 1250
2019 CR-05 73 7 2 1 2 3 13 95 3 262

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 32 35 14 11 8 0 0 67 19 1749
2020 CR-03 37 31 16 10 6 0 1 69 16 200
2020 CR-04 31 35 14 11 8 0 0 66 19 1245
2020 CR-05 30 37 14 11 7 0 0 67 18 271
2019 CR 30 36 15 11 8 0 0 66 19 1817
2019 CR-03 31 40 11 9 8 0 0 71 17 236
2019 CR-04 31 34 17 11 7 0 0 65 19 1253
2019 CR-05 24 40 14 10 10 1 0 65 21 263
2018 CR 27 37 15 11 9 0 0 65 20 1411
2018 CR-03 31 29 20 8 11 0 0 60 20 229
2018 CR-04 27 38 14 11 8 0 0 66 20 954
2018 CR-05 22 44 13 13 8 0 0 66 21 190
2017 CR 28 38 13 11 10 0 1 66 20 1670
2017 CR-03 28 38 15 11 6 1 1 68 17 339
2017 CR-04 27 38 13 11 10 0 1 66 21 1093
2017 CR-05 30 37 10 10 13 0 0 67 23 229
2014 CR 22 40 13 13 12 0 1 62 25 2140
2014 CR-03 21 43 14 10 11 0 1 64 22 477
2014 CR-04 22 39 13 14 12 0 0 61 26 1325
2014 CR-05 24 39 9 16 13 0 0 62 28 316

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 37 31 16 9 7 0 0 68 16 1749
2020 CR-03 42 28 17 8 5 0 1 71 12 199
2020 CR-04 36 30 17 9 7 0 0 67 16 1243
2020 CR-05 37 34 14 8 6 0 0 71 15 273
2019 CR 33 33 18 8 7 0 0 66 16 1826
2019 CR-03 35 34 18 4 8 0 1 70 11 238
2019 CR-04 32 33 18 8 7 0 0 66 15 1259
2019 CR-05 30 35 14 14 6 0 0 65 21 263
2018 CR 32 32 19 10 7 0 0 64 17 1407
2018 CR-03 34 28 20 9 8 0 0 63 17 226
2018 CR-04 31 33 19 9 7 0 1 65 17 953
2018 CR-05 30 33 16 15 6 0 1 63 21 190
2017 CR 32 36 15 10 7 0 1 68 17 1672
2017 CR-03 33 36 13 11 5 0 1 70 16 338
2017 CR-04 31 36 16 10 7 0 1 67 17 1095
2017 CR-05 36 33 13 9 8 0 0 70 17 230
2014 CR 30 37 14 10 9 0 0 68 19 2142
2014 CR-03 32 36 14 10 7 0 0 69 17 479
2014 CR-04 29 37 14 10 9 0 0 67 19 1325
2014 CR-05 30 37 13 10 9 0 0 67 20 316

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 37 11 8 5 0 0 76 13 1749
2020 CR-03 43 35 14 5 3 0 0 79 8 198
2020 CR-04 37 37 11 9 5 0 0 75 14 1243
2020 CR-05 43 34 10 8 4 0 0 77 12 274
2019 CR 37 38 12 8 4 0 0 75 13 1807
2019 CR-03 43 34 11 8 4 0 0 77 12 235
2019 CR-04 37 38 13 8 4 0 0 75 12 1247
2019 CR-05 32 44 10 9 5 0 0 76 14 260
2018 CR 34 34 15 8 7 0 0 69 16 1414
2018 CR-03 35 32 21 6 7 0 0 66 13 228
2018 CR-04 34 35 15 9 7 0 0 70 16 957
2018 CR-05 34 36 13 9 8 1 0 70 17 191
2017 CR 32 39 13 9 6 0 0 71 15 1670
2017 CR-03 34 41 13 7 4 0 0 76 11 339
2017 CR-04 33 37 14 9 6 0 0 70 16 1092
2017 CR-05 29 44 12 10 6 0 0 73 16 230
2014 CR 34 36 13 10 7 0 0 70 17 2139
2014 CR-03 38 34 13 6 8 0 0 72 15 477
2014 CR-04 33 36 13 11 7 0 0 70 17 1324
2014 CR-05 30 39 11 11 8 0 0 69 20 316

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 27 38 18 8 5 3 1 67 14 1756
2020 CR-03 28 43 17 6 4 2 1 73 9 200
2020 CR-04 27 36 19 9 6 3 1 65 16 1249
2020 CR-05 25 42 18 8 4 3 0 69 12 273
2019 CR 24 38 18 9 6 4 0 65 16 1825
2019 CR-03 22 45 17 5 8 3 0 70 13 239
2019 CR-04 24 37 19 9 5 5 1 64 16 1261
2019 CR-05 23 39 18 12 6 3 0 63 19 262
2018 CR 19 35 24 9 9 4 0 57 18 1417
2018 CR-03 21 34 25 7 9 2 1 57 17 229
2018 CR-04 19 35 23 10 9 4 0 57 19 963
2018 CR-05 18 35 25 9 9 5 0 56 18 188
2017 CR 20 37 20 9 8 5 0 60 18 1681
2017 CR-03 20 38 21 9 6 6 0 61 17 341
2017 CR-04 20 38 20 9 8 4 0 61 18 1101
2017 CR-05 21 33 21 12 9 3 0 57 21 230

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 52 29 8 6 5 0 0 81 11 1750
2020 CR-03 56 29 6 5 4 0 0 85 9 199
2020 CR-04 51 29 8 6 5 0 0 80 11 1245
2020 CR-05 50 29 10 5 6 0 0 80 11 272
2019 CR 53 28 8 6 4 0 0 82 10 1815
2019 CR-03 56 26 8 8 3 0 0 82 10 236
2019 CR-04 52 30 9 5 4 0 1 82 9 1253
2019 CR-05 54 28 6 6 5 0 0 83 11 262
2018 CR 47 32 10 6 4 0 1 80 10 1410
2018 CR-03 48 30 10 7 5 0 0 79 11 230
2018 CR-04 47 33 10 5 4 0 1 80 10 954
2018 CR-05 43 35 13 5 4 0 1 78 10 190
2017 CR 44 34 10 6 4 0 1 79 11 1677
2017 CR-03 42 39 9 6 3 1 1 81 9 340
2017 CR-04 45 32 11 6 4 0 1 78 11 1097
2017 CR-05 44 36 7 5 7 0 0 81 12 231
2014 CR 44 32 10 7 6 0 1 76 13 2140
2014 CR-03 46 30 10 7 6 0 1 77 13 477
2014 CR-04 43 33 11 7 6 0 1 76 13 1324
2014 CR-05 42 32 11 9 6 0 0 74 15 317

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 51 29 12 4 3 0 0 81 7 1743
2020 CR-03 65 26 7 2 2 0 0 90 4 200
2020 CR-04 50 30 12 4 3 0 0 81 7 1238
2020 CR-05 43 30 15 7 3 0 1 74 10 271
2019 CR 50 29 14 5 3 0 1 79 7 1807
2019 CR-03 55 31 11 3 0 0 0 86 3 236
2019 CR-04 50 27 14 5 3 0 1 79 7 1245
2019 CR-05 41 33 15 6 4 0 1 74 10 261
2018 CR 51 27 14 5 3 0 1 78 8 1421
2018 CR-03 58 27 10 2 2 0 1 86 3 233
2018 CR-04 51 27 13 5 3 0 1 79 8 960
2018 CR-05 39 28 18 10 4 0 0 67 14 190
2017 CR 45 33 14 4 3 0 1 79 7 1679
2017 CR-03 55 29 10 3 1 1 1 85 4 340
2017 CR-04 43 35 15 5 2 0 0 78 7 1099
2017 CR-05 42 31 15 6 6 0 0 73 12 231
2014 CR 42 33 15 6 3 0 1 75 10 2143
2014 CR-03 51 29 12 5 2 0 0 81 7 479
2014 CR-04 41 33 16 6 3 0 1 74 9 1326
2014 CR-05 31 36 15 12 5 1 0 68 17 317

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 48 52 1757
2020 CR-03 36 64 200
2020 CR-04 49 51 1250
2020 CR-05 49 51 273

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 52 18 10 3 5 2 9 79 9 1751
2020 CR-03 48 21 13 3 4 2 11 79 7 199
2020 CR-04 52 18 10 3 5 3 8 79 10 1246
2020 CR-05 55 17 10 4 3 2 10 82 7 272

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 CR 22 40 38 1756
2020 CR-03 15 44 41 199
2020 CR-04 21 41 39 1249
2020 CR-05 31 37 32 274
2019 CR 26 38 36 1830
2019 CR-03 20 39 41 240
2019 CR-04 27 38 36 1263
2019 CR-05 31 35 34 262
2018 CR 24 40 37 1424
2018 CR-03 27 38 35 231
2018 CR-04 22 41 37 963
2018 CR-05 29 33 39 192
2017 CR 27 39 34 1679
2017 CR-03 30 37 33 340
2017 CR-04 25 40 35 1099
2017 CR-05 31 37 32 231
2014 CR 25 40 35 2142
2014 CR-03 21 42 37 479
2014 CR-04 25 41 34 1324
2014 CR-05 26 35 39 317

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 CR 30 28 28 2 3 8 378
2020 CR-04 32 24 30 2 3 9 257
2020 CR-05 19 45 25 2 1 7 84
2019 CR 23 37 28 2 5 6 477
2019 CR-03 34 26 26 0 6 9 47
2019 CR-04 23 34 30 2 4 5 333
2019 CR-05 17 52 18 1 4 7 82
2018 CR 27 26 30 3 4 10 334
2018 CR-03 35 19 27 6 5 6 62
2018 CR-04 23 25 32 3 5 12 210
2017 CR 33 25 26 4 3 10 450
2017 CR-03 47 18 22 2 5 5 102
2017 CR-04 27 26 28 4 3 12 274
2017 CR-05 32 30 22 6 3 7 71
2014 CR 26 26 27 5 9999 16 526
2014 CR-03 20 25 28 5 9999 23 101
2014 CR-04 27 28 26 5 9999 15 334
2014 CR-05 28 22 33 4 9999 14 82
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 51 35 8 3 2 0 0 86 6 1749
2020 CR-03 53 38 5 2 3 0 0 91 5 200
2020 CR-04 51 34 9 3 2 0 0 85 6 1242
2020 CR-05 50 36 8 4 1 0 0 86 5 274
2019 CR 48 38 8 3 3 0 0 86 6 1820
2019 CR-03 53 31 9 5 2 0 0 84 7 237
2019 CR-04 47 39 8 3 2 0 0 86 6 1254
2019 CR-05 45 40 9 3 3 0 0 85 6 263
2018 CR 48 38 8 3 2 0 0 86 5 1420
2018 CR-03 50 36 7 3 3 0 0 86 7 230
2018 CR-04 47 39 8 3 2 0 0 87 5 960
2018 CR-05 49 38 5 6 2 0 0 87 8 192
2017 CR 44 39 9 4 3 0 0 84 7 1676
2017 CR-03 47 38 10 3 2 0 0 85 6 341
2017 CR-04 43 39 9 5 3 1 0 83 8 1100
2017 CR-05 43 40 9 5 3 0 0 83 8 227
2014 CR 44 37 10 4 3 1 0 82 7 2141
2014 CR-03 44 36 11 5 4 1 0 81 8 479
2014 CR-04 45 38 10 4 3 1 0 84 7 1324
2014 CR-05 43 35 12 5 4 1 0 79 9 316

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 33 37 17 7 4 2 0 72 11 1748
2020 CR-03 36 38 16 6 3 2 0 74 9 200
2020 CR-04 33 37 17 6 5 2 0 71 11 1244
2020 CR-05 32 41 15 9 1 1 0 74 11 271
2019 CR 28 40 18 8 4 2 0 69 12 1825
2019 CR-03 30 39 22 5 4 1 0 69 9 239
2019 CR-04 29 39 18 8 4 2 0 69 13 1258
2019 CR-05 25 44 16 9 4 2 0 70 14 263
2018 CR 26 38 18 10 6 1 0 65 17 1415
2018 CR-03 27 40 17 9 6 0 0 67 15 227
2018 CR-04 26 38 18 11 6 1 1 65 17 960
2018 CR-05 21 40 18 12 8 1 0 61 20 190
2017 CR 24 39 19 11 5 1 0 64 16 1679
2017 CR-03 27 41 18 8 4 1 1 70 12 339
2017 CR-04 24 38 19 12 5 2 0 63 17 1101
2017 CR-05 24 39 17 12 6 1 0 64 18 230
2014 CR 24 37 18 10 6 3 0 64 17 2143
2014 CR-03 24 36 18 9 7 5 0 64 17 479
2014 CR-04 25 37 18 11 6 3 0 63 18 1326
2014 CR-05 23 40 20 7 8 3 0 64 15 316

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 9 21 32 23 13 1 2 37 30 1751
2020 CR-03 4 16 36 26 17 0 1 44 20 197
2020 CR-04 9 20 31 23 14 0 2 37 30 1249
2020 CR-05 10 28 30 20 10 1 1 31 38 271
2019 CR 9 21 32 23 13 1 2 36 31 1821
2019 CR-03 9 18 31 23 16 0 3 41 28 239
2019 CR-04 8 20 33 23 13 0 2 37 29 1255
2019 CR-05 12 26 31 20 8 2 2 29 39 262
2018 CR 8 21 32 22 14 1 2 37 30 1412
2018 CR-03 3 23 33 23 15 1 2 39 27 230
2018 CR-04 8 20 32 23 14 0 2 38 29 958
2018 CR-05 14 24 30 18 10 2 1 29 40 188
2017 CR 9 21 31 21 12 1 4 35 32 1670
2017 CR-03 6 21 29 26 15 0 3 42 28 339
2017 CR-04 9 21 32 20 13 1 4 35 32 1093
2017 CR-05 14 22 33 18 7 1 4 27 38 229
2014 CR 9 24 33 21 10 0 3 31 35 2138
2014 CR-03 9 24 29 24 10 0 4 36 34 479
2014 CR-04 8 25 34 19 10 0 3 31 34 1323
2014 CR-05 13 24 34 21 6 0 2 27 38 317

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 9 16 24 26 20 2 2 48 26 1747
2020 CR-03 7 17 20 29 25 2 1 55 24 198
2020 CR-04 9 16 25 26 20 2 3 47 26 1244
2020 CR-05 9 19 24 24 21 2 1 46 29 271
2019 CR 11 17 26 22 19 2 2 43 29 1823
2019 CR-03 11 15 25 21 24 1 3 46 28 240
2019 CR-04 11 17 27 23 19 2 2 44 28 1255
2019 CR-05 11 18 26 21 16 5 3 40 32 262
2018 CR 11 18 25 21 19 3 3 42 31 1405
2018 CR-03 8 19 25 21 21 3 3 44 29 229
2018 CR-04 12 17 26 20 20 3 3 42 31 953
2018 CR-05 13 24 24 24 11 4 1 37 38 187
2017 CR 12 19 28 19 16 2 4 37 33 1662
2017 CR-03 10 14 34 19 17 2 4 38 26 338
2017 CR-04 11 20 27 20 16 2 4 38 33 1086
2017 CR-05 16 24 25 16 12 1 7 30 43 229
2014 CR 12 22 28 19 13 2 4 34 36 2138
2014 CR-03 10 20 27 19 17 3 4 39 32 478
2014 CR-04 12 22 29 19 12 2 4 33 36 1324
2014 CR-05 14 25 29 19 9 2 3 29 41 316

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 11 19 29 21 16 2 3 39 31 1738
2020 CR-03 5 16 32 25 18 2 2 44 22 195
2020 CR-04 12 19 29 20 16 2 3 38 32 1240
2020 CR-05 9 24 27 23 14 2 1 38 34 270
2019 CR 12 20 29 20 14 1 3 35 34 1817
2019 CR-03 11 17 27 22 19 1 3 43 29 237
2019 CR-04 13 20 28 20 15 1 3 36 35 1254
2019 CR-05 12 22 35 18 9 2 2 28 35 262
2018 CR 13 21 28 19 14 2 3 35 36 1404
2018 CR-03 8 19 32 19 17 3 3 38 28 227
2018 CR-04 14 22 26 20 14 1 3 36 37 953
2018 CR-05 15 22 35 17 8 3 1 26 38 187
2017 CR 14 21 29 17 13 2 5 31 38 1665
2017 CR-03 11 22 26 19 15 1 6 36 35 339
2017 CR-04 15 20 28 17 13 2 5 32 38 1088
2017 CR-05 13 23 37 13 7 2 5 21 39 229
2014 CR 16 23 28 17 10 1 4 29 41 2140
2014 CR-03 14 20 26 17 14 3 5 34 37 479
2014 CR-04 16 23 30 17 9 1 4 27 41 1325
2014 CR-05 18 26 26 20 6 1 3 27 46 317

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 3 7 25 34 26 1 2 63 11 1745
2020 CR-03 0 4 18 44 31 1 2 77 4 197
2020 CR-04 3 8 25 35 26 1 2 63 11 1244
2020 CR-05 6 10 32 27 23 1 1 52 16 270
2019 CR 4 8 23 36 26 1 3 64 12 1813
2019 CR-03 3 6 19 34 35 0 3 71 9 238
2019 CR-04 3 7 23 38 25 1 3 65 11 1249
2019 CR-05 7 14 28 31 16 3 2 50 21 261
2018 CR 4 9 25 33 24 1 3 60 14 1399
2018 CR-03 1 7 22 37 29 1 4 69 8 227
2018 CR-04 5 8 25 32 26 1 3 60 14 948
2018 CR-05 6 17 29 34 11 1 2 46 24 188
2017 CR 4 9 27 31 22 1 5 57 14 1651
2017 CR-03 3 5 23 34 28 1 6 67 8 337
2017 CR-04 3 9 28 31 22 1 5 57 13 1079
2017 CR-05 7 16 32 27 13 1 4 42 24 226
2014 CR 5 10 29 33 18 1 4 54 16 2127
2014 CR-03 4 8 23 34 24 1 7 63 12 476
2014 CR-04 5 10 29 34 18 1 4 55 15 1318
2014 CR-05 10 12 38 27 12 0 2 40 22 314

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 8 16 23 26 23 1 3 51 25 1743
2020 CR-03 3 11 24 32 28 1 3 61 14 196
2020 CR-04 8 16 23 27 22 1 3 51 26 1243
2020 CR-05 12 19 23 22 21 1 2 44 32 271
2019 CR 10 14 27 23 22 1 3 47 25 1819
2019 CR-03 5 13 27 19 33 0 3 53 19 236
2019 CR-04 10 14 27 24 22 1 3 47 25 1256
2019 CR-05 15 14 28 23 15 2 3 40 31 262
2018 CR 13 18 26 20 19 2 2 41 32 1410
2018 CR-03 8 20 23 23 22 2 2 47 29 229
2018 CR-04 13 18 26 20 20 2 2 42 32 957
2018 CR-05 20 17 32 18 10 3 2 28 39 187
2017 CR 13 19 26 19 17 1 5 38 34 1663
2017 CR-03 8 14 28 20 23 1 4 46 24 338
2017 CR-04 13 20 26 19 17 1 4 37 35 1087
2017 CR-05 16 23 23 21 9 1 7 32 42 229
2014 CR 17 22 26 17 13 1 4 32 40 2138
2014 CR-03 14 18 26 18 17 1 6 38 35 476
2014 CR-04 17 21 27 18 13 1 4 32 40 1325
2014 CR-05 22 28 25 14 8 1 2 22 52 317

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 11 17 24 22 20 3 4 45 30 1749
2020 CR-03 8 13 25 29 21 1 4 52 22 197
2020 CR-04 12 18 23 21 20 3 4 44 32 1246
2020 CR-05 13 15 26 22 19 4 1 43 29 272
2019 CR 14 19 25 20 17 2 3 39 34 1821
2019 CR-03 13 15 25 20 22 1 4 44 30 239
2019 CR-04 14 19 24 21 17 2 4 40 35 1258
2019 CR-05 14 21 30 16 13 4 3 31 37 260
2018 CR 14 21 23 20 17 3 2 38 37 1411
2018 CR-03 13 21 23 21 18 2 3 41 35 229
2018 CR-04 14 21 23 19 18 2 3 39 37 956
2018 CR-05 19 23 24 24 5 4 1 31 44 188
2017 CR 16 21 25 18 13 1 6 34 39 1668
2017 CR-03 12 20 26 19 15 2 6 37 35 340
2017 CR-04 17 20 23 19 14 1 5 35 40 1091
2017 CR-05 14 23 27 17 9 1 8 29 40 228
2014 CR 15 21 25 19 13 1 6 35 39 2134
2014 CR-03 15 19 22 20 14 1 8 38 38 475
2014 CR-04 16 21 25 19 13 1 5 35 39 1323
2014 CR-05 14 22 29 16 11 2 5 30 39 317

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 9 15 29 22 20 2 2 44 25 1743
2020 CR-03 5 15 29 20 27 3 1 48 21 197
2020 CR-04 10 15 29 23 19 2 3 44 26 1241
2020 CR-05 10 15 34 22 15 2 1 38 26 271
2019 CR 10 16 30 20 18 3 3 40 28 1817
2019 CR-03 7 15 28 19 25 2 3 48 23 236
2019 CR-04 10 16 29 21 18 3 3 41 28 1257
2019 CR-05 13 19 36 18 10 3 2 29 33 262
2018 CR 11 19 30 19 16 3 3 37 31 1410
2018 CR-03 7 13 32 22 21 2 3 46 21 229
2018 CR-04 11 20 28 18 16 3 3 37 33 955
2018 CR-05 16 20 33 21 6 3 2 29 37 189
2017 CR 11 18 32 17 14 2 5 33 32 1672
2017 CR-03 7 14 36 17 18 2 6 38 23 339
2017 CR-04 12 19 30 18 13 3 5 34 33 1094
2017 CR-05 16 22 32 13 10 2 5 25 41 230
2014 CR 12 20 29 19 13 3 5 34 34 2131
2014 CR-03 11 17 26 19 17 3 8 40 31 474
2014 CR-04 12 20 31 19 12 3 4 33 34 1322
2014 CR-05 14 24 29 19 9 2 2 29 41 316

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 8 17 33 23 17 1 1 40 26 1751
2020 CR-03 2 16 34 27 19 1 1 47 18 198
2020 CR-04 8 17 33 22 17 1 2 40 26 1247
2020 CR-05 9 21 36 21 12 0 0 33 31 272
2019 CR 11 17 32 23 15 1 2 39 28 1824
2019 CR-03 5 13 40 23 16 0 2 40 19 238
2019 CR-04 10 16 32 24 15 1 2 41 27 1260
2019 CR-05 17 21 27 18 14 1 2 33 39 262

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 24 35 19 13 7 2 0 60 21 1747
2020 CR-03 26 40 14 11 7 3 0 68 18 199
2020 CR-04 23 35 20 13 7 2 0 59 21 1244
2020 CR-05 26 31 16 16 8 3 0 60 24 270
2019 CR 19 35 19 16 9 2 0 55 25 1814
2019 CR-03 22 39 17 14 6 1 0 62 20 238
2019 CR-04 19 35 19 16 9 2 0 55 25 1249
2019 CR-05 17 32 22 16 9 4 0 51 26 262

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 37 29 11 11 10 1 0 68 21 1749
2020 CR-03 39 32 9 12 8 1 1 72 20 200
2020 CR-04 36 30 12 10 11 1 0 66 22 1245
2020 CR-05 43 27 9 11 8 1 0 71 20 271
2019 CR 39 29 11 12 9 0 0 68 21 1824
2019 CR-03 40 28 10 11 10 0 0 68 21 239
2019 CR-04 39 29 10 12 9 1 0 68 22 1259
2019 CR-05 41 30 10 11 8 0 0 71 19 261
2018 CR 30 33 12 11 13 0 0 64 24 1413
2018 CR-03 35 27 16 10 11 0 0 62 22 231
2018 CR-04 30 34 11 11 13 0 0 64 25 956
2018 CR-05 23 38 14 12 14 1 0 61 26 189
2017 CR 31 32 12 13 12 1 0 63 25 1680
2017 CR-03 31 32 11 14 12 1 0 63 26 340
2017 CR-04 31 32 13 13 11 1 0 63 24 1100
2017 CR-05 35 29 10 13 13 1 0 64 26 231
2014 CR 31 30 11 14 13 1 0 61 28 2143
2014 CR-03 32 28 12 12 16 0 0 60 28 477
2014 CR-04 30 31 10 15 12 1 0 62 28 1327
2014 CR-05 31 29 10 14 14 2 0 61 29 317

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 33 9 8 5 0 0 79 13 1748
2020 CR-03 46 35 8 9 3 0 1 81 11 198
2020 CR-04 44 32 10 9 5 0 0 77 13 1245
2020 CR-05 51 32 6 6 4 0 0 83 10 272
2019 CR 43 35 8 10 5 0 0 78 14 1822
2019 CR-03 45 33 8 8 5 0 0 78 14 239
2019 CR-04 42 35 9 10 5 0 0 77 15 1257
2019 CR-05 43 40 6 8 3 0 0 83 11 260
2018 CR 40 36 9 8 6 0 0 76 15 1407
2018 CR-03 43 35 9 6 6 0 0 78 13 231
2018 CR-04 39 36 9 9 6 0 0 76 15 950
2018 CR-05 36 37 11 7 9 0 0 73 16 188
2017 CR 33 42 10 8 6 0 0 76 14 1675
2017 CR-03 33 43 9 7 7 1 0 77 14 340
2017 CR-04 34 42 11 7 6 0 0 76 13 1096
2017 CR-05 33 44 6 9 7 0 0 78 17 230
2014 CR 32 40 11 10 6 0 0 72 17 2144
2014 CR-03 31 40 11 11 6 0 0 71 17 478
2014 CR-04 32 40 11 10 6 0 0 72 16 1327
2014 CR-05 33 41 7 10 8 0 0 74 18 317

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 37 34 15 8 5 1 0 72 13 1731
2020 CR-03 37 34 17 5 5 2 1 73 10 198
2020 CR-04 36 34 15 9 5 2 0 71 13 1231
2020 CR-05 39 34 12 9 4 1 0 74 13 269
2019 CR 37 36 14 7 5 1 0 74 12 1823
2019 CR-03 40 34 14 6 5 1 0 75 11 239
2019 CR-04 37 35 14 7 5 2 0 73 12 1258
2019 CR-05 34 41 12 7 4 1 1 77 11 262
2018 CR 31 38 16 7 6 2 0 70 14 1415
2018 CR-03 33 34 18 6 7 1 0 68 13 233
2018 CR-04 30 39 16 7 6 1 0 70 14 956
2018 CR-05 29 38 15 10 5 2 1 69 16 188

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 35 14 6 4 2 0 76 10 1741
2020 CR-03 41 38 11 7 2 2 0 80 9 197
2020 CR-04 39 34 14 7 4 2 0 75 11 1239
2020 CR-05 42 35 15 3 4 1 0 77 7 271
2019 CR 38 35 14 6 4 3 0 76 10 1817
2019 CR-03 39 37 13 3 6 2 0 78 9 238
2019 CR-04 37 35 15 6 4 3 0 75 10 1252
2019 CR-05 38 37 10 8 5 3 0 77 13 263
2018 CR 39 39 12 6 3 1 0 78 9 1412
2018 CR-03 40 34 17 4 3 0 0 75 8 230
2018 CR-04 38 39 12 6 3 1 0 78 10 958
2018 CR-05 37 42 9 6 2 4 0 82 8 187
2017 CR 37 38 14 5 4 2 0 77 9 1673
2017 CR-03 40 35 14 5 3 2 1 77 9 341
2017 CR-04 36 39 14 5 4 2 0 76 9 1092
2017 CR-05 40 40 12 2 4 3 0 82 6 231
2014 CR 37 37 14 6 3 3 0 76 9 2145
2014 CR-03 37 35 15 6 4 2 0 74 10 479
2014 CR-04 37 38 14 5 3 2 0 77 9 1327
2014 CR-05 35 37 13 6 3 5 1 77 10 317

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 30 15 4 3 4 1 77 8 1753
2020 CR-03 44 33 17 2 1 4 0 80 2 199
2020 CR-04 42 30 15 4 4 4 0 76 9 1247
2020 CR-05 43 32 15 3 4 3 1 77 7 273
2019 CR 43 30 14 4 3 4 1 77 8 1816
2019 CR-03 46 26 14 5 5 3 0 75 10 239
2019 CR-04 43 30 15 4 2 4 1 77 7 1249
2019 CR-05 41 35 12 5 3 3 0 79 8 263
2018 CR 40 34 15 4 3 2 0 76 8 1409
2018 CR-03 40 34 17 4 4 1 0 75 8 230
2018 CR-04 41 33 15 5 3 3 1 76 8 956
2018 CR-05 38 39 14 3 2 3 1 80 6 187
2017 CR 37 34 16 5 4 3 1 74 9 1679
2017 CR-03 39 33 14 6 3 4 2 76 10 339
2017 CR-04 36 34 17 4 4 3 1 73 9 1100
2017 CR-05 38 33 17 5 4 3 0 73 9 231
2014 CR 40 34 15 4 3 4 1 77 7 2146
2014 CR-03 40 32 14 4 5 4 2 76 9 479
2014 CR-04 40 34 15 4 3 4 1 77 7 1328
2014 CR-05 38 36 15 3 2 5 1 79 5 317

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 56 29 7 5 3 0 0 85 8 1751
2020 CR-03 60 28 5 4 3 0 0 88 7 198
2020 CR-04 54 29 7 5 4 0 0 84 9 1247
2020 CR-05 56 27 9 5 2 0 0 84 7 272
2019 CR 52 31 9 4 3 0 0 84 7 1822
2019 CR-03 49 35 8 3 4 1 0 84 8 237
2019 CR-04 52 31 10 3 4 0 0 83 7 1257
2019 CR-05 52 32 8 5 2 0 0 84 7 262
2018 CR 48 35 8 5 4 0 0 83 9 1409
2018 CR-03 52 30 8 5 5 0 0 82 10 231
2018 CR-04 48 35 8 5 4 0 0 83 9 953
2018 CR-05 43 39 9 6 3 1 0 83 9 188
2017 CR 44 37 9 5 4 0 0 82 9 1678
2017 CR-03 48 35 8 4 4 0 0 84 8 341
2017 CR-04 44 38 9 6 3 0 0 82 9 1097
2017 CR-05 44 39 8 4 5 0 0 83 9 231
2014 CR 44 36 11 5 3 0 0 81 9 2141
2014 CR-03 45 34 9 5 5 0 0 80 11 478
2014 CR-04 44 37 11 5 3 0 0 82 7 1324
2014 CR-05 41 36 12 7 4 0 0 77 11 317

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 23 14 4 5 7 4 74 11 1743
2020 CR-03 46 24 13 3 6 5 4 77 9 198
2020 CR-04 42 22 14 4 6 7 4 73 11 1237
2020 CR-05 46 24 12 6 3 4 4 76 10 274

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 42 30 16 3 3 5 1 77 7 1752
2020 CR-03 44 35 16 2 1 3 0 81 3 199
2020 CR-04 41 30 15 3 4 5 1 76 8 1247
2020 CR-05 44 27 18 3 3 4 1 75 6 272

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 48 28 11 5 5 3 1 79 10 1753
2020 CR-03 51 32 9 4 4 1 0 83 8 198
2020 CR-04 46 28 11 5 5 3 2 78 11 1248
2020 CR-05 50 28 11 4 3 3 1 81 8 273

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 0 5 19 33 43 0 0 5 76 21
2020 CR-04 0 6 19 44 31 0 0 6 75 16

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 23 32 18 12 10 4 2 58 23 1755
2020 CR-03 28 33 21 9 7 2 1 63 16 199
2020 CR-04 22 31 17 13 11 4 1 57 25 1249
2020 CR-05 22 36 17 12 8 3 3 61 21 273
2019 CR 26 28 18 12 9 4 2 58 23 1823
2019 CR-03 31 33 17 10 8 0 1 64 18 239
2019 CR-04 26 27 18 14 9 4 2 56 24 1258
2019 CR-05 25 31 20 8 11 3 2 59 20 261
2018 CR 20 32 20 12 12 3 1 54 25 1418
2018 CR-03 24 30 21 11 11 3 0 56 22 233
2018 CR-04 19 33 19 13 13 3 2 54 27 958
2018 CR-05 14 31 25 11 13 4 2 47 26 189
2017 CR 21 31 17 12 12 4 2 55 26 1680
2017 CR-03 23 30 16 12 13 3 2 56 27 341
2017 CR-04 20 31 19 13 11 4 2 54 25 1099
2017 CR-05 24 34 11 11 16 3 2 61 28 231
2014 CR 23 31 15 14 13 2 2 56 28 2142
2014 CR-03 26 28 16 15 12 2 1 56 27 477
2014 CR-04 23 32 15 13 14 3 2 57 28 1326
2014 CR-05 19 32 14 15 15 3 3 54 31 317

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 37 33 12 8 7 2 0 72 15 1748
2020 CR-03 41 38 7 6 8 1 0 80 13 199
2020 CR-04 37 32 12 9 7 2 1 71 16 1241
2020 CR-05 34 35 14 7 7 2 0 71 15 274
2019 CR 35 35 12 9 7 2 0 72 16 1824
2019 CR-03 38 33 15 6 8 1 0 71 14 239
2019 CR-04 35 36 12 9 6 2 0 72 16 1258
2019 CR-05 32 35 13 9 8 3 0 70 17 262
2018 CR 32 37 12 9 7 1 0 71 17 1412
2018 CR-03 35 35 13 10 6 0 0 70 16 228
2018 CR-04 33 38 11 10 8 1 0 71 18 957
2018 CR-05 27 40 14 7 8 2 1 69 16 189
2017 CR 35 39 10 8 6 2 1 75 14 1676
2017 CR-03 33 40 10 9 6 2 1 75 15 337
2017 CR-04 35 38 11 8 6 1 1 75 14 1100
2017 CR-05 36 42 7 6 7 2 1 80 13 230
2014 CR 37 37 10 7 5 3 1 76 13 2143
2014 CR-03 39 35 10 6 6 3 1 77 13 478
2014 CR-04 37 38 10 7 5 2 0 77 13 1326
2014 CR-05 36 36 11 9 6 3 0 74 15 317

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 32 16 7 4 1 0 73 11 1748
2020 CR-03 45 34 12 8 2 0 0 78 10 199
2020 CR-04 38 32 16 7 5 2 0 72 12 1241
2020 CR-05 40 31 18 7 3 1 0 72 9 274
2019 CR 34 35 17 7 5 1 0 70 12 1824
2019 CR-03 37 33 17 8 5 0 0 70 13 239
2019 CR-04 34 36 16 7 5 2 0 71 12 1257
2019 CR-05 30 36 22 6 4 2 0 68 10 263
2018 CR 33 36 16 9 6 0 0 69 15 1412
2018 CR-03 36 34 14 9 7 0 0 70 15 229
2018 CR-04 33 35 16 9 6 1 0 69 15 956
2018 CR-05 25 45 18 7 5 1 0 70 12 189

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 30 26 15 9 12 6 1 61 22 1752
2020 CR-03 35 27 16 9 10 5 0 65 19 199
2020 CR-04 30 26 15 10 12 6 1 60 23 1245
2020 CR-05 28 27 15 7 13 7 1 61 22 274
2019 CR 26 25 19 10 11 7 1 56 24 1824
2019 CR-03 27 27 19 12 8 5 1 58 22 240
2019 CR-04 27 24 19 10 12 7 1 55 24 1257
2019 CR-05 19 26 20 11 11 11 1 52 25 262
2018 CR 23 27 19 12 12 6 0 54 26 1413
2018 CR-03 25 30 16 11 13 3 1 58 25 229
2018 CR-04 23 28 19 12 12 6 0 55 25 956
2018 CR-05 18 23 18 20 12 7 1 45 35 190
2017 CR 23 28 17 11 12 7 1 56 25 1671
2017 CR-03 22 31 18 9 10 8 2 59 21 339
2017 CR-04 23 28 18 11 12 6 1 55 25 1094
2017 CR-05 26 29 12 13 14 6 0 58 29 229
2014 CR 19 27 16 15 15 7 1 51 32 2144
2014 CR-03 20 28 16 14 14 7 2 52 30 477
2014 CR-04 19 26 17 15 15 7 1 50 32 1328
2014 CR-05 16 30 16 14 15 8 2 51 32 317

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 42 43 4 10 2 0 0 84 12 1755
2020 CR-03 46 43 4 8 1 0 0 88 8 200
2020 CR-04 42 42 4 10 2 0 0 83 13 1248
2020 CR-05 38 47 5 8 2 0 0 86 9 274

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 34 7 10 4 0 0 80 14 1756
2020 CR-03 48 39 2 11 2 0 0 87 12 200
2020 CR-04 47 32 7 10 4 0 0 79 14 1249
2020 CR-05 40 38 8 10 4 0 0 79 14 273
2019 CR 46 36 6 9 4 0 0 81 13 1824
2019 CR-03 46 38 6 6 3 0 0 85 9 239
2019 CR-04 46 35 6 9 4 0 0 81 13 1258
2019 CR-05 44 36 4 12 5 0 0 80 16 261
2017 CR 40 36 8 10 6 0 0 76 16 1678
2017 CR-03 37 39 9 10 4 0 0 76 14 341
2017 CR-04 39 36 8 10 6 0 0 75 17 1099
2017 CR-05 44 35 5 9 7 0 0 80 15 229
2014 CR 43 35 7 11 5 0 0 78 16 2138
2014 CR-03 47 33 7 9 5 0 0 79 14 475
2014 CR-04 42 35 6 11 5 0 0 78 16 1324
2014 CR-05 40 36 7 12 6 0 0 76 17 317

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 33 8 8 4 0 0 80 12 1751
2020 CR-03 50 36 6 6 4 0 0 85 10 200
2020 CR-04 47 32 8 8 5 0 0 79 13 1244
2020 CR-05 42 37 9 8 3 0 1 80 11 273
2019 CR 43 37 9 7 3 0 0 80 11 1816
2019 CR-03 43 38 9 7 3 0 0 81 10 239
2019 CR-04 44 35 10 7 4 0 0 79 11 1254
2019 CR-05 40 43 5 9 2 0 0 83 12 258
2017 CR 42 39 8 7 4 0 0 81 11 1677
2017 CR-03 40 41 9 8 2 0 0 81 11 340
2017 CR-04 42 39 8 7 4 0 0 81 11 1097
2017 CR-05 46 36 8 7 3 0 0 82 10 231
2014 CR 43 37 9 8 3 0 0 80 11 2142
2014 CR-03 44 33 11 7 4 0 0 77 12 478
2014 CR-04 43 38 8 8 3 0 0 80 12 1325
2014 CR-05 42 39 9 7 3 0 0 82 10 317

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 77 18 2 2 1 0 0 95 3 1754
2020 CR-03 73 25 1 1 1 0 0 98 2 200
2020 CR-04 77 17 2 2 1 0 0 95 3 1247
2020 CR-05 79 17 2 1 0 0 0 96 2 274
2017 CR 72 21 4 2 1 1 0 94 2 1678
2017 CR-03 69 24 3 1 1 1 1 95 3 340
2017 CR-04 72 21 4 1 1 0 0 94 2 1100
2017 CR-05 74 19 3 3 0 2 0 95 3 229
2014 CR 69 22 4 2 1 1 1 93 3 2144
2014 CR-03 70 20 5 2 1 1 0 92 3 478
2014 CR-04 69 23 3 2 1 1 1 93 3 1327
2014 CR-05 67 24 4 2 2 0 1 92 4 317

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 35 19 13 8 7 14 5 67 18 1755
2020 CR-03 32 16 16 7 11 14 6 59 22 200
2020 CR-04 35 19 12 8 6 15 5 67 18 1248
2020 CR-05 44 19 14 6 6 8 4 71 13 273
2019 CR 36 19 14 7 6 13 5 67 16 1829
2019 CR-03 34 16 14 9 7 14 6 63 20 240
2019 CR-04 36 18 15 7 6 13 5 67 15 1260
2019 CR-05 37 23 11 5 6 14 3 73 13 263

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 14 86 1757
2020 CR-03 12 88 200
2020 CR-04 15 85 1249
2020 CR-05 11 89 274
2019 CR 14 86 1821
2019 CR-03 14 86 240
2019 CR-04 15 85 1255
2019 CR-05 11 89 262
2018 CR 16 84 1416
2018 CR-03 15 85 230
2018 CR-04 17 83 960
2018 CR-05 13 87 189

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 52 48 242
2020 CR-04 53 47 187
2020 CR-05 41 59 29
2019 CR 59 41 260
2019 CR-03 75 25 32
2019 CR-04 58 42 190
2019 CR-05 54 46 28
2018 CR 48 52 223
2018 CR-03 35 65 34
2018 CR-04 50 50 159
2018 CR-05 54 46 24

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 63 37 242
2020 CR-04 61 39 187
2020 CR-05 76 24 29
2019 CR 57 43 260
2019 CR-03 72 28 32
2019 CR-04 55 45 190
2019 CR-05 50 50 28
2018 CR 63 37 223
2018 CR-03 65 35 34
2018 CR-04 62 38 159
2018 CR-05 67 33 24

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 3 97 242
2020 CR-04 3 97 187
2019 CR 2 98 260
2019 CR-03 0 100 32

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 6 94 242
2020 CR-04 6 94 187
2019 CR 10 90 260
2019 CR-04 12 88 190
2018 CR 8 92 223
2018 CR-04 9 91 159

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 5 95 242
2020 CR-04 6 94 187
2019 CR 8 92 260
2019 CR-03 0 100 32
2019 CR-04 10 90 190
2018 CR 4 96 223
2018 CR-03 0 100 34
2018 CR-04 4 96 159

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 7 93 242
2020 CR-04 7 93 187
2019 CR 7 93 260
2019 CR-04 7 93 190
2018 CR 6 94 223
2018 CR-04 8 92 159
2018 CR-05 0 100 24

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 36 64 242
2020 CR-04 37 63 187
2020 CR-05 34 66 29
2019 CR 38 62 257
2019 CR-03 41 59 32
2019 CR-04 37 63 190
2019 CR-05 37 63 27
2018 CR 35 65 223
2018 CR-03 24 76 34
2018 CR-04 37 63 159
2018 CR-05 38 63 24

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 44 56 242
2020 CR-04 42 58 187
2020 CR-05 52 48 29
2019 CR 41 59 257
2019 CR-03 44 56 32
2019 CR-04 41 59 190
2019 CR-05 44 56 27
2018 CR 41 59 223
2018 CR-03 47 53 34
2018 CR-04 42 58 159
2018 CR-05 33 67 24

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 48 52 242
2020 CR-04 51 49 187
2020 CR-05 31 69 29
2019 CR 54 46 257
2019 CR-03 75 25 32
2019 CR-04 54 46 190
2019 CR-05 30 70 27
2018 CR 46 54 223
2018 CR-03 68 32 34
2018 CR-04 45 55 159
2018 CR-05 21 79 24

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 47 53 242
2020 CR-04 47 53 187
2020 CR-05 45 55 29
2019 CR 40 60 257
2019 CR-03 47 53 32
2019 CR-04 39 61 190
2019 CR-05 30 70 27
2018 CR 44 56 223
2018 CR-03 44 56 34
2018 CR-04 47 53 159
2018 CR-05 25 75 24

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 34 66 242
2020 CR-04 35 65 187
2020 CR-05 31 69 29
2019 CR 34 66 257
2019 CR-03 38 63 32
2019 CR-04 34 66 190
2019 CR-05 30 70 27
2018 CR 33 67 223
2018 CR-03 38 62 34
2018 CR-04 30 70 159
2018 CR-05 33 67 24

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 52 48 242
2020 CR-04 51 49 187
2020 CR-05 52 48 29
2019 CR 59 41 257
2019 CR-03 53 47 32
2019 CR-04 59 41 190
2019 CR-05 70 30 27
2018 CR 53 47 223
2018 CR-03 50 50 34
2018 CR-04 56 44 159
2018 CR-05 38 63 24

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 36 64 242
2020 CR-04 35 65 187
2020 CR-05 34 66 29
2019 CR 33 67 257
2019 CR-03 31 69 32
2019 CR-04 33 67 190
2019 CR-05 33 67 27
2018 CR 35 65 223
2018 CR-03 32 68 34
2018 CR-04 35 65 159
2018 CR-05 33 67 24

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 3 97 242
2020 CR-04 4 96 187
2020 CR-05 0 100 29
2019 CR 2 98 257
2018 CR 3 97 223
2018 CR-03 0 100 34
2018 CR-04 4 96 159
2018 CR-05 0 100 24

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 7 93 242
2020 CR-03 0 100 24
2020 CR-04 9 91 187
2019 CR 12 88 257
2019 CR-04 12 88 190
2019 CR-05 19 81 27
2018 CR 13 87 223
2018 CR-03 18 82 34
2018 CR-04 13 87 159

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 15 85 242
2020 CR-04 16 84 187
2019 CR 9 91 257
2019 CR-04 10 90 190
2018 CR 11 89 223
2018 CR-04 13 87 159

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 52 48 242
2020 CR-04 54 46 187
2020 CR-05 38 62 29
2019 CR 56 44 257
2019 CR-03 69 31 32
2019 CR-04 55 45 190
2019 CR-05 48 52 27
2018 CR 50 50 223
2018 CR-03 50 50 34
2018 CR-04 50 50 159
2018 CR-05 42 58 24

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 29 71 242
2020 CR-04 28 72 187
2020 CR-05 34 66 29
2019 CR 32 68 257
2019 CR-03 25 75 32
2019 CR-04 32 68 190
2019 CR-05 37 63 27
2018 CR 25 75 223
2018 CR-04 25 75 159
2018 CR-05 33 67 24

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 16 84 242
2020 CR-03 21 79 24
2020 CR-04 16 84 187
2019 CR 23 77 257
2019 CR-03 28 72 32
2019 CR-04 23 77 190
2018 CR 16 84 223
2018 CR-03 18 82 34
2018 CR-04 18 82 159

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 57 43 242
2020 CR-04 58 42 187
2020 CR-05 48 52 29
2019 CR 58 42 255
2019 CR-03 56 44 32
2019 CR-04 59 41 188
2019 CR-05 52 48 27
2018 CR 53 47 224
2018 CR-03 53 47 34
2018 CR-04 54 46 160
2018 CR-05 54 46 24

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 24 76 242
2020 CR-04 25 75 187
2020 CR-05 17 83 29
2019 CR 25 75 255
2019 CR-03 25 75 32
2019 CR-04 25 75 188
2019 CR-05 26 74 27
2018 CR 25 75 224
2018 CR-03 38 62 34
2018 CR-04 26 74 160

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 7 93 242
2020 CR-04 8 92 187
2020 CR-05 0 100 29
2019 CR 10 90 255
2019 CR-04 10 90 188
2018 CR 9 91 224
2018 CR-04 9 91 160

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 29 71 242
2020 CR-04 33 67 187
2020 CR-05 24 76 29
2019 CR 29 71 255
2019 CR-03 25 75 32
2019 CR-04 28 72 188
2019 CR-05 33 67 27
2018 CR 32 68 224
2018 CR-03 29 71 34
2018 CR-04 35 65 160

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 14 86 242
2020 CR-04 15 85 187
2019 CR 12 88 255
2019 CR-04 12 88 188
2018 CR 8 92 224
2018 CR-03 15 85 34
2018 CR-04 6 94 160

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 11 89 242
2020 CR-04 13 87 187
2019 CR 14 86 255
2019 CR-03 16 84 32
2019 CR-04 12 88 188
2019 CR-05 19 81 27
2018 CR 16 84 224
2018 CR-03 24 76 34
2018 CR-04 16 84 160

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 13 87 242
2020 CR-04 13 87 187
2019 CR 12 88 255
2019 CR-04 14 86 188
2018 CR 12 88 224
2018 CR-04 14 86 160

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 11 89 242
2020 CR-04 12 88 187
2019 CR 13 87 255
2019 CR-03 28 72 32
2019 CR-04 10 90 188
2019 CR-05 19 81 27
2018 CR 12 88 224
2018 CR-03 18 82 34
2018 CR-04 11 89 160

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 20 80 242
2020 CR-04 18 82 187
2020 CR-05 34 66 29
2019 CR 24 76 255
2019 CR-03 28 72 32
2019 CR-04 24 76 188
2019 CR-05 26 74 27
2018 CR 19 81 224
2018 CR-04 19 81 160

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 14 86 215
2020 CR-04 14 86 163
2019 CR 12 88 217
2019 CR-04 12 88 164
2018 CR 14 86 189
2018 CR-04 16 84 135

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 17 83 215
2020 CR-04 18 82 163
2019 CR 20 80 217
2019 CR-04 21 79 164
2018 CR 14 86 189
2018 CR-03 27 73 26
2018 CR-04 13 87 135

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 12 88 215
2020 CR-04 13 87 163
2019 CR 12 88 217
2019 CR-04 13 87 164
2019 CR-05 0 100 21
2018 CR 14 86 189
2018 CR-04 16 84 135

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 7 93 215
2020 CR-04 7 93 163
2019 CR 6 94 217
2019 CR-03 0 100 27
2019 CR-04 8 92 164
2019 CR-05 0 100 21
2018 CR 9 91 189
2018 CR-04 9 91 135

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 15 85 215
2020 CR-04 18 82 163
2019 CR 18 82 217
2019 CR-03 19 81 27
2019 CR-04 18 82 164
2018 CR 19 81 189
2018 CR-03 23 77 26
2018 CR-04 18 82 135

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 13 87 215
2020 CR-04 13 87 163
2019 CR 18 82 217
2019 CR-03 26 74 27
2019 CR-04 17 83 164
2018 CR 14 86 189
2018 CR-03 19 81 26
2018 CR-04 15 85 135

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 7 93 215
2020 CR-04 8 92 163
2019 CR 12 88 217
2019 CR-04 11 89 164
2019 CR-05 24 76 21
2018 CR 10 90 189
2018 CR-04 9 91 135

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 19 81 215
2020 CR-04 17 83 163
2019 CR 17 83 217
2019 CR-03 26 74 27
2019 CR-04 17 83 164
2018 CR 13 87 189
2018 CR-04 15 85 135

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 17 83 215
2020 CR-04 17 83 163
2019 CR 17 83 217
2019 CR-03 30 70 27
2019 CR-04 15 85 164
2018 CR 14 86 189
2018 CR-03 19 81 26
2018 CR-04 14 86 135

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 25 75 215
2020 CR-04 24 76 163
2019 CR 29 71 217
2019 CR-03 33 67 27
2019 CR-04 27 73 164
2019 CR-05 43 57 21
2018 CR 32 68 189
2018 CR-03 35 65 26
2018 CR-04 33 67 135

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 9 91 215
2020 CR-04 8 92 163
2019 CR 11 89 217
2019 CR-04 10 90 164
2018 CR 10 90 189
2018 CR-04 11 89 135

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 43 57 215
2020 CR-04 41 59 163
2019 CR 51 49 217
2019 CR-03 63 37 27
2019 CR-04 49 51 164
2019 CR-05 48 52 21
2018 CR 51 49 189
2018 CR-03 58 42 26
2018 CR-04 47 53 135

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 53 47 215
2020 CR-04 52 48 163
2019 CR 60 40 217
2019 CR-03 70 30 27
2019 CR-04 59 41 164
2019 CR-05 62 38 21
2018 CR 56 44 189
2018 CR-03 50 50 26
2018 CR-04 59 41 135

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 5 95 215
2020 CR-04 7 93 163
2019 CR 9 91 217
2019 CR-04 9 91 164
2018 CR 5 95 189
2018 CR-03 0 100 26
2018 CR-04 7 93 135

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 9 91 215
2020 CR-04 9 91 163
2019 CR 16 84 217
2019 CR-03 22 78 27
2019 CR-04 16 84 164
2018 CR 8 92 189
2018 CR-04 9 91 135

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 27 21 19 7 7 16 4 60 17 1750
2020 CR-03 32 23 16 4 7 15 3 67 13 199
2020 CR-04 26 21 19 7 7 16 4 58 18 1244
2020 CR-05 27 20 20 7 5 16 5 60 15 273
2019 CR 23 20 20 7 8 18 4 55 20 1824
2019 CR-03 27 21 21 5 7 14 5 59 15 239
2019 CR-04 23 19 20 8 8 17 4 55 20 1258
2019 CR-05 18 21 21 7 7 21 4 53 19 262
2018 CR 23 21 22 8 9 14 4 54 20 1421
2018 CR-03 27 26 19 7 6 10 5 62 16 233
2018 CR-04 23 20 23 8 9 14 4 52 20 960
2018 CR-05 20 22 21 8 11 16 3 52 23 190
2017 CR 23 23 22 8 8 13 4 55 19 1679
2017 CR-03 26 25 19 7 7 12 3 60 17 341
2017 CR-04 22 23 23 9 8 13 4 54 19 1099
2017 CR-05 22 20 22 8 10 15 4 51 22 231
2014 CR 19 22 21 9 9 16 4 51 23 2144
2014 CR-03 22 22 20 9 9 14 5 53 22 479
2014 CR-04 19 22 21 9 9 17 4 51 22 1326
2014 CR-05 17 21 23 8 10 18 3 48 23 317

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 27 15 6 5 4 0 73 11 1751
2020 CR-03 51 28 12 6 3 2 0 80 8 199
2020 CR-04 42 26 16 6 5 5 0 71 12 1244
2020 CR-05 41 29 15 5 4 5 0 74 10 274
2019 CR 40 29 14 6 6 6 0 73 12 1829
2019 CR-03 44 26 16 5 5 3 0 73 11 240
2019 CR-04 40 29 14 6 6 6 0 73 12 1262
2019 CR-05 35 35 14 5 5 8 0 75 10 262
2018 CR 36 30 16 6 7 4 0 70 14 1420
2018 CR-03 41 27 16 7 6 2 1 70 13 231
2018 CR-04 36 30 17 6 7 4 0 69 13 962
2018 CR-05 31 35 14 5 8 7 0 71 14 189
2017 CR 36 32 15 7 6 3 0 71 13 1673
2017 CR-03 41 32 11 7 4 4 0 76 12 339
2017 CR-04 35 32 16 7 6 3 1 70 13 1097
2017 CR-05 33 31 17 7 7 5 0 68 14 229
2014 CR 30 30 18 8 7 7 1 64 16 2142
2014 CR-03 30 28 19 7 8 7 1 63 17 478
2014 CR-04 31 30 17 8 6 7 1 66 15 1325
2014 CR-05 25 28 21 8 8 11 1 60 17 317

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 7 93 1754
2020 CR-03 5 95 200
2020 CR-04 8 92 1246
2020 CR-05 4 96 274
2019 CR 7 93 1818
2019 CR-03 9 91 236
2019 CR-04 7 93 1256
2019 CR-05 6 94 262
2018 CR 7 93 1419
2018 CR-03 7 93 232
2018 CR-04 7 93 959
2018 CR-05 6 94 190

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 41 59 119
2020 CR-04 40 60 96
2020 CR-05 45 55 11
2019 CR 42 58 130
2019 CR-04 41 59 92
2018 CR 40 60 96
2018 CR-04 43 57 68

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 75 25 119
2020 CR-04 73 27 96
2019 CR 74 26 130
2019 CR-04 74 26 92
2018 CR 78 22 96
2018 CR-04 82 18 68

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 5 95 130
2019 CR-04 5 95 92

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 96
2018 CR-03 0 100 16
2018 CR-04 0 100 68
2018 CR-05 0 100 12

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 9 91 119
2020 CR-03 0 100 10
2020 CR-04 9 91 96
2019 CR 14 86 130
2019 CR-04 15 85 92
2018 CR 8 92 96
2018 CR-04 9 91 68

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 5 95 119
2020 CR-03 0 100 10
2020 CR-04 5 95 96
2019 CR 11 89 130
2019 CR-04 12 88 92
2018 CR 6 94 96
2018 CR-04 7 93 68

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 7 93 119
2020 CR-03 0 100 10
2020 CR-04 7 93 96
2019 CR 10 90 130
2019 CR-04 12 88 92
2018 CR 11 89 96
2018 CR-04 9 91 68

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 18 82 119
2020 CR-03 0 100 10
2020 CR-04 17 83 96
2019 CR 14 86 126
2019 CR-04 16 84 90
2018 CR 16 84 95
2018 CR-04 15 85 67

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 9 91 119
2020 CR-03 0 100 10
2020 CR-04 9 91 96
2019 CR 17 83 126
2019 CR-04 19 81 90
2018 CR 9 91 95
2018 CR-04 9 91 67

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 10 90 119
2020 CR-03 0 100 10
2020 CR-04 10 90 96
2019 CR 10 90 126
2019 CR-04 12 88 90
2018 CR 8 92 95

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 6 94 119
2020 CR-03 0 100 10
2019 CR 6 94 126
2019 CR-04 7 93 90
2018 CR 6 94 95

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 31 69 119
2020 CR-04 29 71 96
2020 CR-05 45 55 11
2019 CR 40 60 126
2019 CR-03 48 52 21
2019 CR-04 38 62 90
2019 CR-05 38 62 13
2018 CR 33 67 95
2018 CR-04 30 70 67

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 18 82 119
2020 CR-03 0 100 10
2020 CR-04 21 79 96
2019 CR 25 75 126
2019 CR-04 29 71 90
2018 CR 25 75 95
2018 CR-04 25 75 67

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 5 95 126
2019 CR-04 6 94 90

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 95
2018 CR-03 0 100 16
2018 CR-04 0 100 67
2018 CR-05 0 100 12

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 9 91 119
2020 CR-03 0 100 10
2020 CR-04 10 90 96
2019 CR 6 94 126
2019 CR-04 6 94 90
2018 CR 7 93 95
2018 CR-04 7 93 67

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 21 79 119
2020 CR-04 21 79 96
2019 CR 19 81 126
2019 CR-04 20 80 90
2018 CR 12 88 95
2018 CR-04 10 90 67

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 24 76 119
2020 CR-04 24 76 96
2019 CR 22 78 126
2019 CR-03 29 71 21
2019 CR-04 23 77 90
2019 CR-05 0 100 13
2018 CR 26 74 95
2018 CR-04 30 70 67

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 119
2020 CR-04 0 100 96
2020 CR-05 0 100 11
2018 CR 0 100 95
2018 CR-03 0 100 16
2018 CR-04 0 100 67
2018 CR-05 0 100 12

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 28 72 119
2020 CR-04 28 72 96
2020 CR-05 0 100 11
2019 CR 27 73 126
2019 CR-03 38 62 21
2019 CR-04 22 78 90
2019 CR-05 46 54 13
2018 CR 31 69 95
2018 CR-04 33 67 67

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 35 65 119
2020 CR-04 38 63 96
2019 CR 36 64 124
2019 CR-04 37 63 89
2018 CR 19 81 96
2018 CR-04 22 78 68

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 15 85 119
2020 CR-04 13 88 96
2019 CR 22 78 124
2019 CR-04 22 78 89
2018 CR 10 90 96
2018 CR-04 10 90 68

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 6 94 124
2019 CR-05 0 100 13

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 27 73 119
2020 CR-04 30 70 96
2019 CR 29 71 124
2019 CR-04 28 72 89
2018 CR 24 76 96
2018 CR-04 26 74 68

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 6 94 119
2020 CR-04 7 93 96
2020 CR-05 0 100 11
2019 CR 6 94 124
2019 CR-04 7 93 89

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 10 90 119
2020 CR-03 0 100 10
2020 CR-04 11 89 96
2019 CR 7 93 124
2019 CR-04 6 94 89
2018 CR 9 91 96
2018 CR-04 12 88 68

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 7 93 119
2020 CR-03 0 100 10
2020 CR-04 6 94 96
2019 CR 6 94 124
2019 CR-04 7 93 89
2018 CR 5 95 96
2018 CR-05 0 100 12

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 14 86 119
2020 CR-04 15 85 96
2019 CR 6 94 124
2018 CR 13 88 96
2018 CR-03 0 100 16
2018 CR-04 18 82 68
2018 CR-05 0 100 12

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 40 60 119
2020 CR-03 50 50 10
2020 CR-04 40 60 96
2019 CR 44 56 124
2019 CR-03 50 50 20
2019 CR-04 43 57 89
2019 CR-05 46 54 13
2018 CR 46 54 96
2018 CR-03 56 44 16
2018 CR-04 41 59 68
2018 CR-05 58 42 12

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 7 93 107
2020 CR-04 6 94 85
2019 CR 6 94 110
2019 CR-04 7 93 81

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 20 80 107
2020 CR-04 24 76 85
2019 CR 15 85 110
2019 CR-04 16 84 81
2018 CR 13 87 87
2018 CR-04 12 88 60

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 5 95 110

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 6 94 87
2018 CR-03 0 100 15
2018 CR-04 8 92 60
2018 CR-05 0 100 12

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 8 92 107
2020 CR-04 6 94 85
2019 CR 11 89 110
2019 CR-04 9 91 81
2018 CR 10 90 87
2018 CR-04 12 88 60

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 6 94 107
2020 CR-04 7 93 85
2019 CR 13 87 110
2019 CR-04 14 86 81
2018 CR 9 91 87
2018 CR-04 8 92 60

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 16 84 107
2020 CR-04 16 84 85
2019 CR 20 80 110
2019 CR-04 19 81 81
2018 CR 14 86 87
2018 CR-04 15 85 60

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 14 86 107
2020 CR-04 15 85 85
2019 CR 16 84 110
2019 CR-04 12 88 81
2018 CR 15 85 87
2018 CR-04 15 85 60

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 25 75 107
2020 CR-04 28 72 85
2019 CR 29 71 110
2019 CR-04 30 70 81
2018 CR 34 66 87
2018 CR-04 35 65 60

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 7 93 107
2019 CR 10 90 110
2019 CR-04 11 89 81
2018 CR 9 91 87
2018 CR-04 8 92 60

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 41 59 107
2020 CR-04 42 58 85
2019 CR 49 51 110
2019 CR-04 49 51 81
2018 CR 51 49 87
2018 CR-03 53 47 15
2018 CR-04 50 50 60
2018 CR-05 50 50 12

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 64 36 107
2020 CR-04 62 38 85
2019 CR 60 40 110
2019 CR-04 56 44 81
2018 CR 70 30 87
2018 CR-04 73 27 60

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 7 93 107
2020 CR-04 7 93 85
2019 CR 8 92 110
2019 CR-04 10 90 81

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 10 90 107
2020 CR-04 11 89 85
2019 CR 10 90 110
2019 CR-04 14 86 81
2018 CR 8 92 87
2018 CR-04 8 92 60

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 21 20 4 4 18 4 64 10 1748
2020 CR-03 36 23 20 3 2 15 2 70 6 199
2020 CR-04 29 21 19 4 4 17 4 64 11 1243
2020 CR-05 25 18 25 4 2 20 6 57 9 273
2019 CR 25 18 22 4 5 20 6 59 12 1829
2019 CR-03 28 19 24 4 3 15 7 60 9 240
2019 CR-04 26 18 22 4 5 20 5 59 12 1261
2019 CR-05 20 19 21 4 4 26 5 57 12 263
2018 CR 25 22 25 3 4 16 4 59 9 1413
2018 CR-03 29 25 22 3 4 10 5 64 9 232
2018 CR-04 24 21 26 4 4 16 5 58 10 956
2018 CR-05 20 23 25 1 4 23 3 59 7 188
2017 CR 23 23 24 3 3 19 5 61 8 1677
2017 CR-03 26 24 24 3 4 14 5 63 8 341
2017 CR-04 22 23 25 3 3 19 5 59 8 1099
2017 CR-05 25 22 19 1 3 24 5 67 6 228
2014 CR 19 21 22 4 4 22 6 57 11 2142
2014 CR-03 22 20 22 4 5 19 7 57 13 478
2014 CR-04 19 22 23 3 4 23 6 58 10 1325
2014 CR-05 17 23 22 5 3 25 6 57 12 317

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 44 26 16 4 3 6 1 75 8 1745
2020 CR-03 49 30 15 3 2 2 0 81 4 197
2020 CR-04 43 26 16 4 4 6 1 74 9 1242
2020 CR-05 41 26 21 3 3 6 0 71 6 273
2019 CR 41 27 16 4 4 8 1 74 8 1825
2019 CR-03 45 26 18 4 3 3 2 75 7 239
2019 CR-04 42 25 16 4 4 8 1 73 9 1260
2019 CR-05 33 32 16 4 3 13 0 75 7 262
2018 CR 36 30 19 4 4 6 1 72 8 1409
2018 CR-03 40 30 17 3 4 3 2 74 8 230
2018 CR-04 36 30 19 4 4 6 1 71 9 955
2018 CR-05 31 32 20 2 5 10 1 70 8 188
2017 CR 36 32 18 3 3 7 1 74 7 1677
2017 CR-03 40 31 17 3 3 5 1 76 6 341
2017 CR-04 34 32 19 4 3 7 1 73 7 1097
2017 CR-05 36 35 16 1 3 9 0 78 5 230
2014 CR 31 30 19 4 3 11 2 70 9 2140
2014 CR-03 33 28 17 5 5 10 2 70 11 476
2014 CR-04 32 30 19 4 3 11 2 71 8 1325
2014 CR-05 24 31 19 4 3 16 2 67 9 317

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 10 90 1746
2020 CR-03 10 90 199
2020 CR-04 10 90 1242
2020 CR-05 11 89 271

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 14 86 1745
2020 CR-03 15 85 199
2020 CR-04 14 86 1241
2020 CR-05 13 87 271
2019 CR 17 83 1825
2019 CR-03 19 81 239
2019 CR-04 18 82 1257
2019 CR-05 12 88 263
2017 CR 19 81 1670
2017 CR-03 21 79 337
2017 CR-04 18 82 1095
2017 CR-05 21 79 229
2014 CR 19 81 2140
2014 CR-03 19 81 478
2014 CR-04 20 80 1323
2014 CR-05 19 81 317

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 50 50 234
2020 CR-04 51 49 167
2020 CR-05 49 51 35

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 72 28 236
2020 CR-04 70 30 169
2020 CR-05 74 26 35
2019 CR 72 28 307
2019 CR-03 63 37 46
2019 CR-04 73 27 219
2019 CR-05 84 16 31
2017 CR 79 21 312
2017 CR-03 85 15 70
2017 CR-04 78 22 194
2017 CR-05 81 19 46
2014 CR 80 20 412
2014 CR-03 83 17 91
2014 CR-04 78 22 258
2014 CR-05 81 19 59

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 49 32 10 8 1 0 0 81 10 168
2020 CR-04 48 34 10 7 1 0 0 82 8 118
2020 CR-05 54 23 15 4 4 0 0 77 8 26
2019 CR 46 34 6 8 6 1 0 80 14 217
2019 CR-03 55 28 7 7 3 0 0 83 10 29
2019 CR-04 43 36 6 7 8 0 0 79 15 158
2019 CR-05 52 28 0 16 0 4 0 83 17 25
2017 CR 41 37 7 8 6 0 1 79 14 246
2017 CR-03 37 43 5 8 5 0 2 81 14 58
2017 CR-04 42 36 7 9 5 0 1 79 15 151
2017 CR-05 45 31 11 5 8 0 0 76 13 37
2014 CR 49 34 5 7 5 0 1 83 12 328
2014 CR-03 40 38 8 7 7 0 1 79 13 75
2014 CR-04 49 34 5 6 5 0 1 84 11 202
2014 CR-05 62 25 2 8 2 0 0 87 10 48

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 28 10 7 5 3 3 78 12 1751
2020 CR-03 48 30 8 6 4 2 4 82 10 200
2020 CR-04 45 27 10 7 5 3 2 76 13 1246
2020 CR-05 48 29 10 6 3 3 2 81 9 271
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 30 15 10 6 3 0 68 17 1752
2020 CR-03 39 27 15 13 5 1 0 67 18 198
2020 CR-04 35 30 15 10 6 3 0 67 17 1246
2020 CR-05 34 35 15 9 5 2 0 70 15 274

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 37 9 9 4 0 0 78 13 1757
2020 CR-03 45 37 7 8 4 0 0 82 12 200
2020 CR-04 39 37 10 9 4 0 0 77 13 1249
2020 CR-05 38 40 11 9 1 0 0 79 11 274

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 42 33 10 10 5 0 0 75 15 1751
2020 CR-03 48 30 10 8 3 0 0 79 11 198
2020 CR-04 41 33 10 10 5 0 0 74 16 1246
2020 CR-05 38 38 11 10 3 1 0 77 12 273

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 34 16 7 3 1 1 74 10 1737
2020 CR-03 46 30 14 7 3 0 1 77 10 198
2020 CR-04 39 34 16 7 3 0 0 74 10 1235
2020 CR-05 38 34 17 7 2 1 1 73 9 270

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 31 12 7 4 1 1 76 11 1751
2020 CR-03 50 26 12 8 2 1 1 77 10 199
2020 CR-04 44 31 12 7 5 1 1 76 12 1247
2020 CR-05 43 32 14 7 2 1 1 76 10 272

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 58 18 8 2 1 8 5 87 4 1749
2020 CR-03 64 14 7 2 2 8 4 89 3 200
2020 CR-04 57 18 8 2 1 8 5 87 4 1245
2020 CR-05 60 18 8 2 2 7 3 87 4 270

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 29 13 9 5 2 0 72 15 1746
2020 CR-03 46 28 14 8 5 0 0 74 13 200
2020 CR-04 39 30 13 10 6 2 0 71 16 1240
2020 CR-05 44 31 13 7 2 2 0 77 10 272

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 29 9 7 7 1 0 76 15 1745
2020 CR-03 50 31 8 6 6 1 1 81 12 200
2020 CR-04 47 27 9 8 8 1 0 75 16 1237
2020 CR-05 46 31 8 7 7 2 0 78 14 274

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 44 30 10 9 7 0 0 75 16 1750
2020 CR-03 48 32 9 8 4 1 0 79 12 200
2020 CR-04 43 30 10 9 8 0 0 72 17 1244
2020 CR-05 47 32 7 9 4 1 0 80 13 272

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 59 41 70
2020 CR-04 42 58 19
2020 CR-05 65 35 48

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 22 27 20 17 15 0 0 49 32 41
2020 CR-05 19 26 19 19 16 0 0 45 35 31

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 38 35 14 8 4 2 0 74 12 1750
2020 CR-03 38 36 14 8 4 1 0 74 12 199
2020 CR-04 37 35 14 8 4 2 0 74 12 1244
2020 CR-05 36 37 16 7 2 1 0 75 9 273
2019 CR 32 34 17 8 6 3 0 68 14 1829
2019 CR-03 32 33 20 5 7 2 1 67 13 239
2019 CR-04 31 35 17 8 6 3 0 68 14 1261
2019 CR-05 30 37 17 7 5 5 0 70 12 263
2018 CR 29 34 18 9 7 3 0 65 17 1415
2018 CR-03 34 30 15 11 8 2 0 65 20 230
2018 CR-04 29 34 19 9 7 3 0 65 16 957
2018 CR-05 26 37 18 11 4 4 0 66 16 191
2017 CR 25 36 19 8 7 5 1 64 16 1670
2017 CR-03 27 35 15 10 8 5 1 65 19 338
2017 CR-04 25 35 20 8 7 5 1 63 16 1095
2017 CR-05 23 41 18 9 4 4 0 68 13 228

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 26 11 10 11 1 1 67 22 1753
2020 CR-03 43 25 10 13 9 1 1 68 21 199
2020 CR-04 40 25 11 10 12 2 1 66 22 1247
2020 CR-05 37 29 11 11 9 1 0 68 21 273

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 25 14 5 6 4 1 75 11 1738
2020 CR-03 45 26 15 5 5 4 1 75 10 198
2020 CR-04 45 25 14 5 6 4 1 74 12 1233
2020 CR-05 47 27 14 4 4 4 0 77 9 273

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 29 16 9 8 2 0 66 17 1748
2020 CR-03 38 30 18 10 5 1 0 68 15 200
2020 CR-04 35 29 16 9 9 3 0 65 18 1241
2020 CR-05 36 32 15 8 8 1 0 68 16 273
2019 CR 28 35 17 10 9 2 0 64 19 1826
2019 CR-03 30 36 13 11 8 2 0 68 20 239
2019 CR-04 26 34 18 10 9 2 0 62 19 1260
2019 CR-05 28 39 16 6 9 2 0 68 16 262
2018 CR 27 34 17 11 9 2 0 62 20 1418
2018 CR-03 33 30 17 10 10 1 0 64 19 230
2018 CR-04 26 34 17 12 9 2 0 61 21 961
2018 CR-05 21 39 18 12 7 3 0 61 20 190
2017 CR 23 35 18 12 9 2 1 59 22 1678
2017 CR-03 24 36 15 10 11 3 0 62 22 340
2017 CR-04 23 35 20 12 8 2 1 59 21 1100
2017 CR-05 24 32 18 12 10 3 1 58 23 229

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 30 41 7 14 6 1 0 72 21 69
2020 CR-04 47 26 11 11 5 0 0 74 16 19
2020 CR-05 23 47 6 15 6 2 0 72 22 47
2019 CR 26 43 15 9 6 1 0 70 15 68
2019 CR-04 17 39 28 17 0 0 0 56 17 18
2019 CR-05 24 49 11 7 7 2 0 75 14 45

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 20 28 25 14 13 0 0 48 27 1760
2020 CR-03 18 32 26 14 10 0 2 50 24 200
2020 CR-04 17 28 25 14 14 0 0 46 29 1252
2020 CR-05 28 28 22 10 11 0 0 57 21 274

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 37 25 18 10 9 0 0 63 19 1747
2020 CR-03 38 24 18 11 9 0 1 62 20 198
2020 CR-04 38 24 17 10 10 0 0 63 20 1242
2020 CR-05 32 32 22 10 5 1 0 64 14 273
2019 CR 27 25 20 13 14 0 1 53 27 1831
2019 CR-03 26 24 18 14 16 1 1 50 31 238
2019 CR-04 27 26 20 13 13 0 1 54 26 1264
2019 CR-05 26 23 20 16 14 0 1 50 30 263
2018 CR 27 22 20 13 16 1 2 50 30 1425
2018 CR-03 24 19 23 15 17 1 2 44 33 233
2018 CR-04 28 22 19 13 16 1 2 51 29 963
2018 CR-05 26 27 19 12 15 0 2 54 27 191
2017 CR 23 23 19 14 19 0 1 47 33 1673
2017 CR-03 21 24 18 15 20 0 2 46 35 339
2017 CR-04 24 24 20 12 19 0 1 49 32 1096
2017 CR-05 19 22 20 19 18 1 1 41 38 229

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 28 19 9 6 0 1 65 15 1750
2020 CR-03 49 29 12 7 2 1 2 79 8 198
2020 CR-04 36 29 19 8 7 0 1 66 15 1244
2020 CR-05 27 24 26 14 8 1 0 51 22 274
2019 CR 34 29 21 9 6 0 1 64 15 1826
2019 CR-03 43 32 15 7 3 0 1 75 10 238
2019 CR-04 34 30 21 9 5 0 1 64 15 1261
2019 CR-05 25 26 25 11 11 0 0 52 23 262
2018 CR 30 28 22 10 7 0 1 60 18 1425
2018 CR-03 42 24 20 7 3 1 2 69 11 233
2018 CR-04 30 30 22 10 7 0 1 61 17 962
2018 CR-05 19 26 25 16 14 0 1 45 30 192
2017 CR 29 28 22 12 8 0 2 57 20 1674
2017 CR-03 37 28 17 10 5 0 3 67 15 339
2017 CR-04 28 28 22 13 8 0 1 56 21 1097
2017 CR-05 23 26 27 13 10 0 0 49 24 229

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 49 28 12 6 3 0 1 78 10 1744
2020 CR-03 59 29 7 3 0 1 2 91 3 197
2020 CR-04 50 27 12 6 3 0 1 78 10 1241
2020 CR-05 35 34 15 9 5 1 1 70 14 272
2019 CR 46 30 13 5 3 0 2 78 9 1812
2019 CR-03 53 32 7 3 2 1 3 88 5 237
2019 CR-04 48 29 13 5 3 0 2 79 8 1253
2019 CR-05 31 34 19 5 8 1 2 67 13 261
2018 CR 40 30 16 6 4 1 2 73 11 1419
2018 CR-03 51 24 14 4 3 1 2 78 8 231
2018 CR-04 41 31 16 6 4 1 2 74 10 960
2018 CR-05 27 33 17 13 8 0 2 61 21 190
2017 CR 38 29 18 7 3 1 3 70 11 1665
2017 CR-03 46 23 13 7 2 2 6 76 10 339
2017 CR-04 38 30 18 7 3 0 3 71 10 1091
2017 CR-05 27 30 25 9 7 0 1 58 16 229

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 38 25 15 9 10 1 2 65 19 1741
2020 CR-03 44 26 14 6 6 1 4 73 13 196
2020 CR-04 39 25 15 9 10 1 1 66 19 1238
2020 CR-05 31 26 16 12 13 1 1 58 26 273
2019 CR 33 25 17 11 12 1 2 59 23 1815
2019 CR-03 37 28 16 9 7 0 2 67 17 236
2019 CR-04 34 24 17 11 11 1 2 59 23 1252
2019 CR-05 25 28 18 12 16 0 1 54 28 263
2018 CR 30 23 19 13 12 1 2 55 26 1416
2018 CR-03 34 26 19 10 8 1 2 61 19 232
2018 CR-04 30 23 19 11 13 1 3 55 25 961
2018 CR-05 19 24 19 22 14 1 1 43 37 187
2017 CR 26 24 19 12 14 1 4 53 27 1675
2017 CR-03 32 24 17 10 11 1 4 59 23 339
2017 CR-04 25 25 19 13 14 1 4 52 28 1097
2017 CR-05 23 24 20 15 16 1 1 48 31 230

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 70 14 5 2 2 0 7 91 3 1736
2020 CR-03 78 13 3 1 0 0 6 97 1 198
2020 CR-04 71 14 5 1 2 0 7 91 3 1232
2020 CR-05 64 15 8 4 3 1 6 85 7 272
2019 CR 66 14 5 1 1 1 12 91 3 1816
2019 CR-03 71 8 4 1 0 1 15 93 2 238
2019 CR-04 67 14 5 1 1 0 12 92 3 1253
2019 CR-05 58 18 6 3 2 1 11 87 6 260
2018 CR 66 12 6 2 1 0 12 90 4 1424
2018 CR-03 74 10 5 0 0 0 10 93 1 234
2018 CR-04 67 12 5 2 1 0 13 90 4 962
2018 CR-05 54 18 10 4 2 0 11 82 7 190
2017 CR 55 15 6 2 1 1 20 88 4 1659
2017 CR-03 56 11 4 2 1 1 26 91 4 337
2017 CR-04 55 16 6 2 1 0 19 89 4 1088
2017 CR-05 50 19 8 4 2 1 15 83 7 225

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 48 25 16 6 4 0 1 74 10 1748
2020 CR-03 58 22 14 3 3 1 1 81 5 198
2020 CR-04 49 24 15 6 5 0 1 73 11 1243
2020 CR-05 40 31 19 5 3 0 1 72 9 273
2019 CR 52 25 13 5 4 0 2 78 9 1821
2019 CR-03 58 22 11 4 3 1 1 82 7 238
2019 CR-04 52 25 12 5 3 0 2 79 9 1256
2019 CR-05 44 28 15 5 5 1 1 74 10 261
2018 CR 48 24 15 6 4 1 2 74 11 1424
2018 CR-03 51 20 14 8 4 2 1 73 13 234
2018 CR-04 48 25 15 5 4 0 2 75 9 961
2018 CR-05 43 25 15 10 6 0 1 68 17 191
2017 CR 43 28 16 7 4 0 2 72 11 1671
2017 CR-03 47 23 15 8 4 1 3 72 12 338
2017 CR-04 44 29 16 7 4 0 2 74 10 1095
2017 CR-05 37 29 20 8 4 0 1 67 13 229

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 42 22 15 8 6 0 6 69 15 1754
2020 CR-03 47 25 13 5 5 0 6 77 10 200
2020 CR-04 41 22 15 9 6 0 6 68 16 1246
2020 CR-05 41 23 18 7 5 0 5 68 13 274

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 42 28 16 7 5 1 1 71 12 1750
2020 CR-03 48 26 16 6 3 0 2 75 9 200
2020 CR-04 41 28 16 7 5 1 1 71 13 1242
2020 CR-05 38 27 20 7 5 0 2 67 13 274
2019 CR 37 31 17 7 4 1 2 71 12 1819
2019 CR-03 42 37 12 4 4 1 0 80 8 238
2019 CR-04 38 30 18 8 4 1 2 70 12 1255
2019 CR-05 31 33 18 9 5 2 2 67 14 261
2018 CR 35 30 19 8 4 1 2 68 12 1417
2018 CR-03 39 29 16 8 4 2 1 70 13 227
2018 CR-04 35 30 20 8 4 1 2 67 12 963
2018 CR-05 28 34 21 7 6 1 2 64 14 189
2017 CR 37 29 18 10 4 1 2 68 14 1667
2017 CR-03 41 29 19 5 4 1 2 72 9 336
2017 CR-04 36 30 17 11 4 1 2 67 15 1093
2017 CR-05 34 30 19 11 5 0 1 65 16 229

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 38 29 18 9 5 1 1 68 14 1744
2020 CR-03 44 30 16 5 2 1 2 76 7 198
2020 CR-04 38 29 17 9 5 1 1 68 14 1240
2020 CR-05 35 28 21 10 5 1 0 63 16 272
2019 CR 35 31 18 9 5 1 1 67 14 1817
2019 CR-03 39 35 11 10 3 0 1 75 14 239
2019 CR-04 35 31 19 8 5 1 1 67 13 1253
2019 CR-05 28 30 19 15 7 1 1 59 22 261
2018 CR 32 33 19 9 5 0 1 66 14 1416
2018 CR-03 39 29 17 10 3 2 0 70 13 230
2018 CR-04 33 33 19 9 4 0 2 67 13 960
2018 CR-05 22 37 23 11 7 0 1 59 18 188
2017 CR 32 31 18 10 6 0 2 65 16 1667
2017 CR-03 36 32 14 8 4 1 4 72 13 335
2017 CR-04 32 31 18 11 5 0 2 65 17 1095
2017 CR-05 27 28 24 10 9 0 2 57 19 228

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 42 27 16 8 6 0 1 70 14 1747
2020 CR-03 45 27 15 8 4 1 1 72 12 199
2020 CR-04 42 27 16 8 7 0 1 70 15 1243
2020 CR-05 39 27 20 8 5 0 0 66 13 271
2019 CR 40 29 15 9 5 0 1 70 15 1811
2019 CR-03 44 30 13 7 5 0 0 74 12 239
2019 CR-04 40 29 16 9 4 0 1 70 14 1249
2019 CR-05 36 27 15 11 8 1 2 65 20 259
2018 CR 39 27 18 9 6 0 1 67 15 1409
2018 CR-03 42 30 14 8 6 1 0 72 14 228
2018 CR-04 39 26 18 9 5 0 1 67 15 955
2018 CR-05 34 27 22 9 7 1 1 62 16 188
2017 CR 38 27 17 10 6 0 2 67 16 1668
2017 CR-03 40 29 16 7 4 1 4 72 11 336
2017 CR-04 38 27 17 10 6 0 2 66 17 1095
2017 CR-05 35 24 22 12 6 1 1 59 19 228

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 23 13 9 8 1 1 69 17 1752
2020 CR-03 49 26 10 8 7 1 0 75 15 198
2020 CR-04 44 23 14 9 9 1 1 69 17 1247
2020 CR-05 45 22 14 10 8 1 1 68 18 273
2019 CR 43 25 13 9 8 1 1 70 16 1813
2019 CR-03 45 27 14 6 7 0 1 72 13 238
2019 CR-04 44 25 13 9 7 1 1 70 16 1251
2019 CR-05 39 26 13 10 9 1 2 67 20 259

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 28 16 9 6 0 0 69 14 1752
2020 CR-03 49 24 16 5 6 0 1 74 11 200
2020 CR-04 41 27 16 9 6 0 0 68 15 1244
2020 CR-05 34 34 17 10 4 1 0 69 14 274

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 42 29 15 8 5 1 1 72 13 1749
2020 CR-03 52 30 10 6 2 0 1 83 7 197
2020 CR-04 42 29 15 8 5 1 1 72 13 1244
2020 CR-05 31 31 19 12 6 0 0 63 18 274
2019 CR 41 31 16 6 4 1 1 74 10 1814
2019 CR-03 48 33 12 4 2 1 1 82 6 237
2019 CR-04 43 29 17 6 4 1 1 73 10 1251
2019 CR-05 31 37 16 9 6 0 1 68 15 261
2018 CR 38 30 19 7 4 0 2 70 11 1413
2018 CR-03 44 31 17 2 5 1 1 76 7 229
2018 CR-04 38 30 18 8 3 0 2 70 11 956
2018 CR-05 27 33 24 8 6 0 2 61 14 190
2017 CR 39 29 17 8 4 1 2 70 12 1661
2017 CR-03 42 31 15 5 2 1 4 77 7 336
2017 CR-04 40 29 17 8 4 1 2 70 13 1090
2017 CR-05 32 26 22 11 8 1 0 59 19 226

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 54 23 11 6 3 1 2 79 9 1743
2020 CR-03 57 23 13 5 1 0 2 81 6 198
2020 CR-04 54 23 11 7 4 1 2 78 11 1239
2020 CR-05 53 25 13 6 0 1 1 80 6 272
2019 CR 59 21 11 4 3 0 2 82 7 1813
2019 CR-03 61 21 10 2 3 0 2 84 5 236
2019 CR-04 59 20 11 4 4 0 2 81 8 1251
2019 CR-05 55 24 12 5 2 0 2 80 7 260
2018 CR 60 19 10 3 4 0 4 82 8 1404
2018 CR-03 58 22 8 1 6 1 4 85 7 226
2018 CR-04 61 18 10 3 4 0 4 82 8 954
2018 CR-05 58 17 12 6 3 0 4 78 9 186
2017 CR 55 23 12 5 2 0 3 81 7 1674
2017 CR-03 55 25 9 4 2 1 3 84 7 340
2017 CR-04 55 23 13 5 2 0 3 80 7 1095
2017 CR-05 59 17 13 5 2 0 3 79 7 230

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 30 17 7 5 0 0 70 13 1746
2020 CR-03 48 31 14 5 3 0 1 79 7 199
2020 CR-04 40 30 17 7 6 0 0 70 13 1244
2020 CR-05 33 32 19 10 5 0 0 65 16 269

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 68 16 7 3 2 1 4 88 5 1738
2020 CR-03 74 13 4 3 2 0 5 91 4 198
2020 CR-04 68 16 8 3 2 1 3 87 5 1235
2020 CR-05 66 18 7 3 1 1 4 89 4 271
2019 CR 69 14 6 2 2 1 6 89 5 1806
2019 CR-03 71 11 6 2 3 1 7 89 5 232
2019 CR-04 69 15 6 2 2 1 5 89 5 1250
2019 CR-05 69 16 2 2 1 1 8 95 3 259
2018 CR 68 15 7 2 3 0 5 88 5 1413
2018 CR-03 65 19 7 2 3 1 3 89 5 230
2018 CR-04 68 15 7 2 3 0 5 88 5 958
2018 CR-05 70 10 10 2 2 0 6 85 5 188

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 77 10 4 3 3 1 2 89 6 1747
2020 CR-03 80 11 4 2 2 0 2 93 3 199
2020 CR-04 75 11 5 3 4 1 2 88 7 1241
2020 CR-05 79 9 3 3 2 1 3 92 5 273
2019 CR 71 12 6 4 4 1 3 86 8 1816
2019 CR-03 71 11 6 3 5 1 4 85 8 238
2019 CR-04 70 13 6 4 4 1 2 85 9 1254
2019 CR-05 72 14 5 2 3 1 3 90 6 259
2018 CR 69 13 6 4 4 1 3 85 9 1412
2018 CR-03 71 12 6 4 4 1 3 86 8 228
2018 CR-04 69 12 6 4 4 1 3 85 9 960
2018 CR-05 68 15 6 4 5 0 3 85 9 186
2017 CR 69 15 5 4 3 0 3 87 7 1675
2017 CR-03 67 14 7 5 3 1 4 84 8 340
2017 CR-04 70 15 5 4 3 0 3 88 7 1095
2017 CR-05 67 19 3 5 3 1 3 89 8 231

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 63 21 8 4 3 0 1 86 6 1736
2020 CR-03 63 24 7 2 3 0 2 89 4 196
2020 CR-04 62 21 8 4 3 0 1 85 7 1239
2020 CR-05 65 20 9 3 1 0 1 86 5 268
2019 CR 53 27 11 4 4 0 1 81 8 1814
2019 CR-03 52 29 9 3 5 1 1 82 9 239
2019 CR-04 51 28 12 4 4 0 1 80 8 1251
2019 CR-05 58 24 10 3 2 0 2 84 6 260
2018 CR 53 25 11 5 4 0 1 80 9 1417
2018 CR-03 56 25 9 5 3 0 2 83 8 230
2018 CR-04 54 24 10 6 5 0 1 79 10 960
2018 CR-05 48 29 16 5 2 0 0 77 7 189
2017 CR 51 28 9 6 4 0 2 81 9 1671
2017 CR-03 53 26 10 6 3 1 2 80 10 338
2017 CR-04 51 28 9 5 4 0 3 81 9 1093
2017 CR-05 51 30 8 6 4 0 2 82 10 231

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 64 17 7 6 5 0 1 82 11 1744
2020 CR-03 69 17 5 6 2 0 1 87 8 199
2020 CR-04 62 18 7 6 6 0 1 81 12 1239
2020 CR-05 64 16 7 7 3 1 2 83 10 272
2019 CR 60 19 9 5 5 1 1 80 11 1810
2019 CR-03 62 17 8 5 6 1 1 81 11 239
2019 CR-04 59 19 9 6 5 1 1 80 11 1248
2019 CR-05 60 17 10 5 4 0 2 80 10 258
2018 CR 56 20 10 7 5 0 1 77 12 1411
2018 CR-03 58 20 10 5 6 0 1 79 11 230
2018 CR-04 56 20 11 6 5 0 2 77 12 954
2018 CR-05 52 21 11 10 5 0 0 74 15 189
2017 CR 57 22 8 6 5 0 2 81 11 1674
2017 CR-03 58 19 6 9 4 0 3 79 14 339
2017 CR-04 57 22 8 5 5 0 2 81 10 1096
2017 CR-05 57 21 9 6 5 0 0 79 12 230

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 63 5 2 1 1 1 28 96 1 1746
2020 CR-03 59 6 1 0 0 1 34 99 0 199
2020 CR-04 63 4 1 0 0 1 30 97 1 1241
2020 CR-05 64 11 3 1 1 1 19 93 3 272
2019 CR 58 6 2 1 1 0 32 95 2 1807
2019 CR-03 57 5 2 0 0 0 35 95 1 237
2019 CR-04 59 5 2 1 0 0 33 96 2 1245
2019 CR-05 59 10 4 1 1 0 25 93 2 260
2018 CR 57 5 2 0 0 0 35 95 1 1405
2018 CR-03 57 3 2 0 0 0 38 97 0 228
2018 CR-04 56 5 2 0 0 0 36 96 1 950
2018 CR-05 57 7 6 1 2 0 28 88 4 189
2017 CR 55 7 2 1 1 0 35 94 2 1671
2017 CR-03 56 5 2 1 0 0 35 95 2 339
2017 CR-04 54 7 2 1 1 0 36 95 2 1092
2017 CR-05 58 10 3 1 1 0 27 93 3 231

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 70 19 5 2 2 0 3 92 3 1751
2020 CR-03 76 19 1 2 1 0 3 97 2 199
2020 CR-04 68 18 6 2 2 0 4 90 4 1244
2020 CR-05 72 20 3 2 1 1 2 94 3 274
2019 CR 67 18 6 2 1 0 5 90 3 1814
2019 CR-03 71 13 5 0 1 2 7 92 2 240
2019 CR-04 66 19 6 2 1 0 5 90 3 1250
2019 CR-05 66 20 5 2 2 0 5 90 4 259
2018 CR 65 19 7 2 1 0 5 89 4 1407
2018 CR-03 62 20 8 3 2 0 4 86 5 229
2018 CR-04 65 19 6 1 1 0 6 90 3 952
2018 CR-05 66 19 7 3 1 0 4 88 4 189
2017 CR 65 16 6 2 1 0 9 89 4 1658
2017 CR-03 63 17 6 2 1 0 10 90 4 337
2017 CR-04 64 17 6 2 1 0 9 89 4 1084
2017 CR-05 69 16 7 2 0 0 7 91 2 228

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 73 14 5 2 3 1 2 90 5 1748
2020 CR-03 75 15 4 3 3 1 1 90 6 198
2020 CR-04 72 14 6 2 3 1 3 89 5 1242
2020 CR-05 77 11 4 3 1 1 2 91 5 274
2019 CR 72 13 5 3 3 1 4 89 6 1813
2019 CR-03 70 15 3 3 4 0 5 90 7 239
2019 CR-04 72 12 5 3 3 1 4 89 6 1248
2019 CR-05 74 11 5 2 3 1 4 89 5 261
2018 CR 70 12 6 3 3 0 5 87 7 1412
2018 CR-03 71 11 7 1 5 1 4 86 7 228
2018 CR-04 70 12 5 3 4 0 6 87 7 955
2018 CR-05 72 14 5 5 2 1 2 88 6 191
2017 CR 68 14 6 3 3 1 6 88 6 1675
2017 CR-03 66 12 7 3 5 1 6 84 9 339
2017 CR-04 68 15 6 3 3 0 5 88 5 1096
2017 CR-05 72 15 5 2 0 0 6 92 2 231

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 54 25 13 3 3 0 1 81 6 1752
2020 CR-03 59 21 14 3 4 0 0 80 7 200
2020 CR-04 53 26 12 4 3 1 1 81 7 1244
2020 CR-05 55 24 15 2 2 0 1 80 4 274
2019 CR 58 25 9 3 2 0 2 85 6 1815
2019 CR-03 60 23 7 4 3 0 3 85 7 240
2019 CR-04 57 26 10 3 3 0 2 85 6 1250
2019 CR-05 60 24 10 2 1 1 2 86 4 260
2018 CR 57 25 10 3 2 0 3 84 5 1410
2018 CR-03 57 26 10 3 2 1 1 85 5 229
2018 CR-04 55 25 11 3 2 0 3 84 5 954
2018 CR-05 61 21 9 4 3 0 3 84 6 190
2017 CR 52 28 10 4 2 0 4 84 6 1671
2017 CR-03 51 27 11 5 2 0 4 81 7 339
2017 CR-04 53 28 10 3 2 0 4 84 6 1093
2017 CR-05 54 30 7 3 2 0 3 87 5 230

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 30 39 20 7 4 0 0 69 11 1754
2020 CR-03 35 41 18 4 3 0 0 76 7 200
2020 CR-04 29 37 21 8 4 0 0 66 12 1246
2020 CR-05 31 42 18 5 4 0 0 73 9 274

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 24 35 27 9 4 0 0 59 13 1755
2020 CR-03 30 42 21 6 2 0 0 72 8 199
2020 CR-04 23 34 28 10 4 0 0 58 14 1248
2020 CR-05 21 36 28 10 4 0 0 57 15 274
2019 CR 28 34 28 8 3 0 0 61 11 1828
2019 CR-03 31 37 24 4 4 0 0 68 8 239
2019 CR-04 27 33 29 7 3 0 0 60 11 1261
2019 CR-05 26 33 27 11 3 0 0 59 14 262
2018 CR 26 32 28 10 4 0 0 59 14 1426
2018 CR-03 28 34 23 12 3 0 0 62 14 231
2018 CR-04 26 32 29 8 4 0 1 58 12 966
2018 CR-05 19 34 27 14 6 0 0 53 20 191
2017 CR 19 33 33 10 5 0 1 52 15 1681
2017 CR-03 18 35 32 8 6 0 1 54 14 341
2017 CR-04 19 32 33 10 5 0 1 52 14 1101
2017 CR-05 20 32 29 11 7 0 1 52 18 230

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 9 16 34 25 15 0 0 40 25 1746
2020 CR-03 6 9 31 33 22 0 0 55 15 199
2020 CR-04 9 18 34 24 14 0 1 39 27 1243
2020 CR-05 12 16 37 24 11 0 0 35 28 270
2019 CR 9 14 35 24 17 0 0 41 23 1803
2019 CR-03 11 10 35 26 17 0 0 43 22 239
2019 CR-04 9 14 36 24 17 0 0 41 23 1240
2019 CR-05 8 17 32 24 18 0 0 42 25 260
2018 CR 10 16 31 27 15 0 1 42 26 1404
2018 CR-03 11 16 25 30 17 0 0 48 27 227
2018 CR-04 9 16 32 27 15 0 1 42 25 949
2018 CR-05 15 17 32 23 12 0 1 35 33 191
2017 CR 10 17 36 24 13 0 1 37 27 1665
2017 CR-03 11 13 35 25 14 0 1 40 25 333
2017 CR-04 9 18 36 24 13 0 1 37 27 1092
2017 CR-05 12 19 34 23 11 0 0 35 31 231
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 26 56 16 1 68 32 1752
2020 CR-03 17 69 13 1 81 19 198
2020 CR-04 27 55 16 1 67 33 1248
2020 CR-05 29 53 18 1 64 36 272

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 38 62 456
2020 CR-04 38 62 340
2020 CR-05 41 59 79

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 14 11 8 9 2 11 68 19 1755
2020 CR-03 55 9 9 6 7 1 14 74 15 199
2020 CR-04 42 15 12 8 9 2 11 66 20 1250
2020 CR-05 48 14 10 7 11 3 8 69 20 272
2019 CR 42 15 14 9 12 1 7 62 24 1802
2019 CR-03 46 12 12 12 11 1 5 62 25 237
2019 CR-04 42 15 13 9 12 1 7 61 24 1246
2019 CR-05 38 14 16 9 12 1 10 59 24 261
2018 CR 45 11 13 10 13 1 7 61 25 1414
2018 CR-03 41 13 12 11 14 1 9 59 27 228
2018 CR-04 45 10 14 10 13 1 7 60 25 957
2018 CR-05 46 14 10 9 14 1 5 64 25 191

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 16 19 19 16 22 1 7 38 41 456
2020 CR-04 14 21 19 16 25 1 5 37 43 340
2020 CR-05 22 15 22 18 15 1 8 40 36 79

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 9 19 16 17 38 0 2 28 55 456
2020 CR-04 8 20 15 15 41 0 1 28 56 340
2020 CR-05 14 11 22 22 30 0 1 26 53 79
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