2020 Public Service Employee Survey Results by Theme for Department of National Defence by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	39	12	8	4	0	0	76	12	13234
2020	Term	52	34	8	4	2	0	0	86	6	392
2020	Casual	59	24	11	4	2	0	0	84	5	156
2019	Indeterminate (permanent)	36	39	12	8	5	0	0	75	13	12439
2019	Term	48	37	9	4	2	0	0	85	6	475
2019	Casual	52	33	8	5	2	0	0	85	7	224
2019	Student	37	34	18	8	3	0	0	71	11	167
2018	Indeterminate (permanent)	34	41	12	8	5	0	0	75	13	9725
2018	Term	45	39	8	6	3	0	0	84	9	346
2018	Casual	53	36	5	2	2	1	0	90	5	197
2018	Student	33	44	15	8	1	0	0	77	9	103
2017	Indeterminate (permanent)	33	44	11	7	5	0	0	77	12	11875
2017	Seasonal	36	41	22	0	0	0	0	78	0	10
2017	Term	42	38	10	8	2	0	0	80	10	409
2017	Casual	55	36	4	2	2	1	0	91	5	142
2017	Student	42	35	15	6	1	0	0	77	8	102
2014	Indeterminate (permanent)	30	45	11	9	5	0	0	75	14	14050
2014	Seasonal	34	60	5	0	0	0	0	95	0	18
2014	Term	40	41	11	4	3	0	0	82	7	365
2014	Casual	51	37	6	3	2	0	1	88	5	234
2014	Student	37	30	21	8	4	0	0	67	12	63

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	32	36	14	11	8	0	68	18	13213
2020	Term	49	35	9	6	2	0	84	7	395
2020	Casual	51	32	10	6	1	0	83	7	157
2019	Indeterminate (permanent)	29	36	15	11	9	0	66	19	12417
2019	Term	46	34	11	5	3	0	80	8	474
2019	Casual	48	31	15	4	2	0	79	5	224
2019	Student	42	33	12	8	5	0	75	13	168
2018	Indeterminate (permanent)	27	37	15	12	9	0	64	21	9788
2018	Term	38	39	11	6	5	0	77	12	350
2018	Casual	49	34	9	4	3	1	84	7	198
2018	Student	33	49	12	6	0	0	82	6	105
2017	Indeterminate (permanent)	27	36	15	11	10	0	64	21	11854
2017	Seasonal	17	49	22	11	0	0	66	11	10
2017	Term	37	37	12	8	4	1	75	13	408
2017	Casual	51	36	6	6	1	1	88	6	140
2017	Student	56	32	8	5	0	0	87	5	102

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	57	31	8	2	2	0	0	88	4	13140
2020	Term	67	23	7	1	2	0	0	90	3	394
2020	Casual	64	24	9	2	2	0	0	88	4	156
2019	Indeterminate (permanent)	55	32	9	2	2	0	0	87	4	12361
2019	Term	63	28	6	1	1	0	0	91	3	472
2019	Casual	62	27	7	3	0	0	0	90	3	224
2019	Student	45	33	15	4	3	0	1	78	7	168
2018	Indeterminate (permanent)	55	32	8	3	2	0	0	87	5	9743
2018	Term	61	27	10	1	2	0	0	87	3	349
2018	Casual	63	27	6	2	1	1	0	91	2	196
2018	Student	30	45	22	2	0	1	0	76	2	105
2017	Indeterminate (permanent)	57	32	7	2	1	0	0	89	4	11832
2017	Seasonal	66	34	0	0	0	0	0	100	0	10
2017	Term	64	26	6	3	1	0	0	90	4	407
2017	Casual	70	27	1	1	1	0	0	97	2	141
2017	Student	54	33	13	0	0	0	0	87	0	100
2014	Indeterminate (permanent)	64	26	6	2	1	0	0	90	3	14033
2014	Seasonal	77	23	0	0	0	0	0	100	0	18
2014	Term	69	25	4	1	1	0	0	94	1	365
2014	Casual	74	21	3	0	0	0	1	96	1	234
2014	Student	49	34	10	4	3	0	0	83	7	63

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	46	36	10	5	3	0	0	82	8	13226
2020	Term	62	29	4	3	1	1	0	92	4	395
2020	Casual	64	25	6	2	2	1	0	90	4	155
2019	Indeterminate (permanent)	43	38	10	5	3	0	0	82	8	12434
2019	Term	60	30	6	2	2	0	0	90	4	475
2019	Casual	58	31	7	3	0	0	0	89	3	224
2019	Student	46	33	14	2	4	0	0	80	6	166
2018	Indeterminate (permanent)	42	38	11	6	3	0	0	80	9	9798
2018	Term	61	27	8	2	2	0	0	88	4	349
2018	Casual	61	30	5	1	3	0	0	91	4	199
2018	Student	35	42	19	2	2	0	0	77	4	104
2017	Indeterminate (permanent)	43	38	11	5	3	0	0	81	8	11809
2017	Seasonal	51	27	22	0	0	0	0	78	0	10
2017	Term	59	26	10	5	1	0	0	84	6	406
2017	Casual	67	24	7	1	1	0	0	91	2	140
2017	Student	55	30	11	2	1	0	0	85	4	100
2014	Indeterminate (permanent)	43	38	10	5	3	0	0	81	9	14034
2014	Seasonal	72	21	0	7	0	0	0	93	7	18
2014	Term	54	36	5	2	3	0	0	90	5	362
2014	Casual	66	25	6	1	1	0	1	92	3	234
2014	Student	38	43	13	3	3	0	0	81	7	63

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	39	32	14	8	6	0	0	72	14	13202
2020	Term	57	29	9	3	2	0	0	86	5	394
2020	Casual	57	29	9	2	2	1	0	86	4	157
2019	Indeterminate (permanent)	35	33	16	8	7	0	0	68	15	12397
2019	Term	56	28	11	2	2	0	0	84	5	472
2019	Casual	59	24	9	7	0	0	0	83	7	222
2019	Student	54	31	7	5	3	1	0	85	8	167
2018	Indeterminate (permanent)	33	32	19	9	7	1	0	65	16	9825
2018	Term	51	29	12	5	3	0	0	80	8	348
2018	Casual	57	28	9	2	3	0	0	85	5	197
2018	Student	56	31	9	3	1	1	0	87	4	104
2017	Indeterminate (permanent)	32	34	17	9	7	1	0	66	16	11862
2017	Seasonal	27	41	11	0	11	9	0	75	12	10
2017	Term	51	29	12	6	2	0	0	80	8	410
2017	Casual	53	34	9	2	1	1	1	88	3	141
2017	Student	66	22	10	1	1	0	0	88	2	102
2014	Indeterminate (permanent)	27	36	17	11	8	1	0	64	19	14048
2014	Seasonal	32	33	20	14	0	0	0	65	14	18
2014	Term	39	39	14	4	4	1	0	79	8	365
2014	Casual	56	27	9	4	3	0	0	83	7	233
2014	Student	46	38	11	1	4	0	0	83	5	63

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	35	14	8	5	0	0	72	14	13147
2020	Term	55	31	9	3	1	1	0	87	4	394
2020	Casual	60	26	10	1	2	1	0	87	3	157
2019	Indeterminate (permanent)	33	35	16	10	6	0	0	68	16	12350
2019	Term	51	34	10	3	2	0	0	85	5	470
2019	Casual	60	25	9	6	0	0	0	85	6	222
2019	Student	50	36	9	4	2	0	0	86	5	168
2018	Indeterminate (permanent)	31	34	18	10	7	0	0	66	17	9789
2018	Term	48	33	11	4	4	0	0	81	8	340
2018	Casual	58	29	10	1	2	0	0	87	3	198
2018	Student	57	34	7	0	2	0	1	91	2	104
2017	Indeterminate (permanent)	30	36	16	10	7	0	0	67	17	11864
2017	Seasonal	27	41	9	22	0	0	0	68	22	10
2017	Term	47	33	12	5	3	0	0	80	8	409
2017	Casual	57	31	8	2	1	0	1	89	3	142
2017	Student	64	25	7	3	1	0	0	89	4	102
2014	Indeterminate (permanent)	25	38	17	12	8	0	0	63	20	14047
2014	Seasonal	32	41	13	7	7	0	0	73	14	18
2014	Term	34	43	12	6	5	1	0	78	10	365
2014	Casual	58	24	10	5	2	0	1	83	7	234
2014	Student	52	35	10	0	3	0	0	86	3	63

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	39	25	17	9	7	2	1	66	17	13219
2020	Term	52	26	9	5	4	3	0	81	10	396
2020	Casual	58	18	14	1	3	4	3	81	4	157
2019	Indeterminate (permanent)	34	26	17	11	9	2	0	62	20	12426
2019	Term	47	25	16	5	4	2	1	74	9	475
2019	Casual	50	21	13	9	2	4	1	75	12	223
2019	Student	29	26	16	12	8	8	2	61	22	167
2018	Indeterminate (permanent)	32	26	19	11	9	2	0	60	20	9828
2018	Term	47	24	15	6	4	3	0	74	11	348
2018	Casual	52	21	12	6	3	2	3	77	10	200
2018	Student	36	19	19	11	2	11	1	63	15	105
2017	Indeterminate (permanent)	32	27	18	11	9	3	1	61	21	11865
2017	Seasonal	8	30	30	22	9	0	0	38	32	10
2017	Term	43	23	16	7	5	5	1	71	12	410
2017	Casual	51	18	19	2	2	4	4	76	4	142
2017	Student	44	29	8	9	5	4	1	77	15	102
2014	Indeterminate (permanent)	30	27	18	12	10	3	0	58	23	14039
2014	Seasonal	32	26	12	13	7	10	0	64	22	18
2014	Term	37	31	13	9	6	4	0	70	16	365
2014	Casual	52	17	15	7	3	2	3	73	10	233
2014	Student	37	20	17	13	9	3	1	59	23	63

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	43	28	16	4	4	1	4	74	9	13223
2020	Term	48	25	16	4	2	1	5	77	6	396
2020	Casual	51	22	14	3	0	3	8	81	4	157
2019	Indeterminate (permanent)	39	29	19	5	4	1	4	71	9	12451
2019	Term	45	27	17	3	2	1	6	77	6	472
2019	Casual	43	25	16	6	1	0	9	75	7	223
2019	Student	39	27	20	5	2	1	6	71	8	168

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	43	31	12	7	6	0	0	75	13	13216
2020	Term	57	31	7	3	2	0	0	88	5	395
2020	Casual	61	18	7	5	3	1	4	84	9	156
2019	Indeterminate (permanent)	39	32	12	9	6	1	0	72	16	12401
2019	Term	50	30	10	6	2	1	2	82	8	472
2019	Casual	53	31	8	4	3	0	1	85	7	221
2019	Student	50	28	7	7	6	1	1	79	13	167
2018	Indeterminate (permanent)	35	33	14	10	7	0	0	69	18	9766
2018	Term	48	35	7	6	4	0	0	83	10	345
2018	Casual	57	30	5	4	0	2	0	90	4	198
2018	Student	56	29	10	5	0	1	0	85	5	104
2017	Indeterminate (permanent)	36	34	12	10	7	1	0	71	17	11885
2017	Seasonal	19	70	11	0	0	0	0	89	0	10
2017	Term	47	32	11	5	4	1	0	80	9	410
2017	Casual	61	22	10	3	3	0	1	84	6	141
2017	Student	70	19	4	3	3	0	1	89	6	100
2014	Indeterminate (permanent)	34	35	12	11	8	1	0	69	19	14049
2014	Seasonal	47	28	20	5	0	0	0	75	5	18
2014	Term	42	36	11	5	5	1	0	79	10	364
2014	Casual	52	27	11	6	2	1	2	80	8	234
2014	Student	52	32	8	6	2	0	0	84	8	63

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	52	26	11	6	5	0	0	78	11	13245
2020	Term	66	21	7	5	1	0	0	87	6	396
2020	Casual	68	20	8	2	1	0	1	88	4	156
2019	Indeterminate (permanent)	45	29	12	7	6	0	0	74	13	12444
2019	Term	53	30	9	6	2	0	1	83	8	475
2019	Casual	63	23	11	2	1	0	0	86	3	223
2019	Student	60	26	5	7	2	1	0	86	9	168
2018	Indeterminate (permanent)	40	29	14	8	8	0	0	69	17	9781
2018	Term	53	28	11	3	5	0	0	81	8	349
2018	Casual	64	23	9	2	2	0	0	88	4	197
2018	Student	62	26	6	5	1	0	0	88	6	103
2017	Indeterminate (permanent)	43	29	13	7	7	0	0	73	14	11835
2017	Seasonal	30	47	11	0	0	0	11	87	0	10
2017	Term	54	27	7	5	5	0	1	83	10	409
2017	Casual	67	21	7	2	2	0	1	89	4	139
2017	Student	76	18	4	2	0	0	0	94	2	101
2014	Indeterminate (permanent)	40	31	12	8	8	0	0	72	16	14031
2014	Seasonal	40	35	20	5	0	0	0	75	5	18
2014	Term	47	32	13	5	2	0	0	80	7	365
2014	Casual	64	20	7	3	3	0	3	87	6	234
2014	Student	55	26	10	7	0	0	2	83	7	63

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	36	30	15	8	7	4	0	68	16	13239
2020	Term	53	27	11	2	1	5	0	84	4	395
2020	Casual	56	27	8	2	2	5	0	87	4	157
2019	Indeterminate (permanent)	28	33	18	11	8	3	0	62	19	12395
2019	Term	40	35	13	4	2	6	0	80	7	475
2019	Casual	49	29	11	5	1	4	1	82	6	223
2019	Student	47	30	8	4	1	9	2	86	5	168
2018	Indeterminate (permanent)	25	32	18	12	10	3	0	59	22	9866
2018	Term	37	34	12	7	4	5	1	75	12	351
2018	Casual	50	28	11	3	1	7	0	85	4	199
2018	Student	56	26	5	5	0	8	1	90	5	105
2017	Indeterminate (permanent)	25	33	17	11	9	4	0	61	21	11897
2017	Seasonal	19	30	8	34	9	0	0	49	43	10
2017	Term	36	32	15	7	4	5	1	72	12	410
2017	Casual	48	32	8	6	1	4	2	84	7	142
2017	Student	58	24	7	3	0	8	0	89	3	102
2014	Indeterminate (permanent)	22	34	17	12	11	5	0	58	24	14034
2014	Seasonal	34	29	30	7	0	0	0	63	7	18
2014	Term	27	32	21	9	5	6	0	62	15	365
2014	Casual	45	28	14	3	3	5	2	79	6	234
2014	Student	37	48	7	2	0	6	0	91	2	63

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	31	31	16	11	9	1	0	63	21	13197
2020	Term	50	29	12	4	2	2	0	81	6	396
2020	Casual	57	28	10	1	2	2	0	87	3	155
2019	Indeterminate (permanent)	24	32	18	14	11	1	0	56	25	12374
2019	Term	40	31	17	4	4	4	0	74	8	474
2019	Casual	51	28	12	5	1	1	1	82	6	224
2019	Student	47	29	10	4	2	7	2	83	7	167
2018	Indeterminate (permanent)	22	30	19	14	13	1	0	53	28	9830
2018	Term	35	32	16	10	5	3	1	69	15	350
2018	Casual	53	29	10	3	3	3	0	84	6	199
2018	Student	56	30	6	4	1	3	1	89	5	105
2017	Indeterminate (permanent)	21	32	18	15	13	2	0	53	28	11894
2017	Seasonal	19	38	0	22	20	0	0	57	43	10
2017	Term	34	34	14	8	7	3	1	70	15	409
2017	Casual	49	22	17	9	2	2	1	72	11	142
2017	Student	55	20	12	5	2	6	0	80	7	102
2014	Indeterminate (permanent)	18	30	19	16	14	2	0	49	31	14037
2014	Seasonal	27	36	18	13	7	0	0	63	20	18
2014	Term	24	34	23	10	8	2	0	59	18	365
2014	Casual	41	33	12	8	3	1	2	76	12	234
2014	Student	45	42	7	2	2	3	0	89	4	63

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	22	31	20	14	10	2	0	54	25	13208
2020	Term	35	35	16	6	2	5	0	74	9	394
2020	Casual	43	31	16	4	2	3	0	77	7	157
2019	Indeterminate (permanent)	17	29	22	17	13	3	0	47	31	12361
2019	Term	31	30	20	9	5	6	0	64	15	475
2019	Casual	36	34	16	6	2	4	2	74	9	222
2019	Student	33	31	14	6	3	12	2	74	10	168
2018	Indeterminate (permanent)	14	28	22	18	15	3	0	44	33	9831
2018	Term	24	29	23	14	6	5	1	55	21	347
2018	Casual	37	36	13	4	4	6	0	78	8	199
2018	Student	40	29	13	6	1	10	2	77	8	105
2017	Indeterminate (permanent)	14	29	21	18	14	3	0	45	34	11890
2017	Seasonal	11	24	22	20	11	11	0	39	36	10
2017	Term	26	30	16	15	8	4	1	59	24	409
2017	Casual	32	29	19	11	1	7	1	67	13	142
2017	Student	44	19	13	10	3	11	0	70	15	102
2014	Indeterminate (permanent)	12	27	22	20	16	3	0	40	37	14031
2014	Seasonal	18	33	14	25	7	4	0	53	33	18
2014	Term	17	28	23	15	11	6	0	48	28	365
2014	Casual	35	28	15	10	5	5	2	68	16	233
2014	Student	30	43	10	7	2	8	0	80	9	63

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	21	32	16	17	13	1	0	53	30	13235
2020	Term	35	36	14	10	4	2	0	72	14	393
2020	Casual	47	29	14	4	4	1	0	78	8	156
2019	Indeterminate (permanent)	15	29	19	20	16	1	0	45	36	12374
2019	Term	29	32	17	13	5	4	0	64	19	474
2019	Casual	32	38	16	9	3	2	1	71	13	224
2019	Student	33	30	13	10	4	9	1	71	15	168
2018	Indeterminate (permanent)	13	28	19	20	18	1	0	42	39	9841
2018	Term	25	30	20	14	8	2	0	57	23	351
2018	Casual	36	35	14	7	4	5	0	74	11	199
2018	Student	37	32	8	9	4	11	1	77	14	104
2017	Indeterminate (permanent)	13	30	18	20	17	2	0	44	37	11869
2017	Seasonal	8	16	22	32	11	11	0	27	48	10
2017	Term	21	35	15	17	8	3	0	58	26	410
2017	Casual	36	30	15	10	6	2	1	68	16	141
2017	Student	36	33	9	10	2	10	0	77	13	102
2014	Indeterminate (permanent)	12	29	18	21	18	2	0	41	40	14032
2014	Seasonal	18	37	23	7	14	0	0	55	22	18
2014	Term	18	31	22	16	9	3	0	51	26	364
2014	Casual	32	34	16	8	6	3	1	69	15	233
2014	Student	29	33	14	6	7	8	2	69	15	63

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	27	35	16	12	9	0	0	62	21	13245
2020	Term	42	34	14	5	3	0	0	77	8	394
2020	Casual	47	35	12	4	0	0	1	84	4	157
2019	Indeterminate (permanent)	23	35	19	14	10	0	0	57	24	12437
2019	Term	38	35	15	7	4	0	0	74	11	475
2019	Casual	46	32	12	6	3	0	0	79	9	224
2019	Student	46	36	8	7	2	1	0	83	9	168
2018	Indeterminate (permanent)	22	32	20	13	13	0	0	54	27	9763
2018	Term	33	37	18	8	5	0	1	70	12	348
2018	Casual	46	31	12	6	3	0	1	78	9	198
2018	Student	38	38	18	1	1	1	2	79	2	104
2017	Indeterminate (permanent)	22	34	18	14	12	0	0	56	26	11875
2017	Seasonal	9	35	34	0	11	0	11	50	13	10
2017	Term	33	36	13	12	4	1	0	70	17	407
2017	Casual	42	37	12	5	2	1	1	81	7	142
2017	Student	55	31	10	2	1	1	0	87	3	102
2014	Indeterminate (permanent)	19	33	19	16	13	0	0	52	29	14042
2014	Seasonal	13	35	35	0	17	0	0	48	17	18
2014	Term	24	43	18	10	4	0	1	68	14	365
2014	Casual	41	33	12	9	3	0	1	76	12	234
2014	Student	35	41	15	9	0	0	1	76	9	63

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	30	41	13	11	5	0	0	72	15	13185
2020	Term	40	41	10	7	2	0	0	81	9	392
2020	Casual	42	43	9	4	1	0	1	86	5	156
2019	Indeterminate (permanent)	27	42	14	12	5	0	0	69	17	12398
2019	Term	38	42	9	9	2	0	0	80	11	474
2019	Casual	42	41	9	8	0	0	0	83	8	222
2019	Student	26	42	17	11	4	0	0	68	15	168
2018	Indeterminate (permanent)	27	38	16	12	7	0	0	65	19	9770
2018	Term	36	38	13	8	4	0	0	75	12	347
2018	Casual	44	33	14	5	4	0	0	77	9	198
2018	Student	20	48	17	13	2	0	0	68	14	104
2017	Indeterminate (permanent)	27	40	14	12	6	0	0	67	18	11871
2017	Seasonal	20	46	11	22	0	0	0	66	22	10
2017	Term	35	43	10	9	3	0	0	78	11	408
2017	Casual	43	43	5	6	1	1	0	87	8	141
2017	Student	39	50	8	4	0	0	0	88	4	102

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	40	31	14	8	6	0	0	71	14	13210
2020	Term	52	29	12	3	3	1	1	82	7	396
2020	Casual	55	28	7	5	2	1	2	86	7	156
2019	Indeterminate (permanent)	35	32	16	9	7	1	0	68	16	12429
2019	Term	44	31	15	4	4	1	2	77	8	474
2019	Casual	49	28	13	5	3	0	2	79	8	223
2019	Student	47	30	10	7	5	1	0	78	12	167
2018	Indeterminate (permanent)	31	35	16	10	7	0	0	66	17	9796
2018	Term	43	34	12	5	5	1	0	78	10	349
2018	Casual	47	32	11	4	3	2	2	81	7	198
2018	Student	43	38	10	5	1	0	4	84	6	104
2017	Indeterminate (permanent)	32	37	15	9	7	0	0	69	16	11889
2017	Seasonal	9	27	30	11	11	0	11	41	25	10
2017	Term	41	34	11	9	3	0	1	76	13	409
2017	Casual	51	25	11	5	2	2	3	81	8	142
2017	Student	56	31	6	4	1	0	1	89	5	102
2014	Indeterminate (permanent)	31	37	14	10	7	0	0	68	17	14046
2014	Seasonal	49	26	20	5	0	0	0	75	5	18
2014	Term	39	34	17	6	3	1	0	74	9	365
2014	Casual	47	27	14	4	4	1	3	78	8	234
2014	Student	40	42	7	7	2	0	1	83	9	63

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	31	38	13	13	5	0	1	69	18	13206
2020	Term	40	37	8	11	3	0	1	78	14	394
2020	Casual	41	38	13	4	2	0	3	81	6	155
2019	Indeterminate (permanent)	28	39	12	14	7	0	0	67	21	12408
2019	Term	37	39	10	9	5	0	0	77	13	473
2019	Casual	38	37	12	8	4	0	1	76	13	224
2019	Student	32	40	12	11	4	1	1	73	15	168
2018	Indeterminate (permanent)	25	41	12	14	7	0	1	67	21	9788
2018	Term	30	44	11	10	2	0	2	76	13	346
2018	Casual	27	35	15	12	3	1	6	68	16	198
2018	Student	31	53	11	4	1	0	1	84	5	104
2017	Indeterminate (permanent)	25	38	12	15	9	0	0	63	25	11878
2017	Seasonal	36	11	30	11	0	0	11	54	13	10
2017	Term	31	39	10	12	8	0	0	70	20	410
2017	Casual	37	32	12	13	4	0	2	71	17	142
2017	Student	52	37	6	3	1	0	1	90	4	101
2014	Indeterminate (permanent)	23	37	12	16	11	0	0	60	27	14033
2014	Seasonal	23	34	30	7	5	0	0	57	13	18
2014	Term	27	40	14	12	7	0	1	67	19	364
2014	Casual	35	34	14	11	2	0	4	72	14	234
2014	Student	36	35	12	13	2	0	3	72	15	63

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	44	26	16	6	6	1	2	72	12	13188
2020	Term	57	24	12	3	2	1	1	83	5	395
2020	Casual	60	14	12	1	1	3	10	85	2	155

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	25	32	19	12	10	2	1	58	22	13208
2020	Term	42	31	11	9	2	4	1	77	11	393
2020	Casual	44	28	14	3	2	5	4	79	5	155
2019	Indeterminate (permanent)	21	31	18	15	13	1	0	53	28	12415
2019	Term	34	38	14	7	3	3	1	75	10	476
2019	Casual	37	31	15	9	1	6	2	73	10	223
2019	Student	37	35	11	4	6	6	1	78	11	168
2018	Indeterminate (permanent)	19	31	20	15	14	1	0	51	29	9816
2018	Term	30	35	17	9	4	3	1	68	14	350
2018	Casual	38	28	19	3	2	6	4	73	6	198
2018	Student	46	33	12	3	1	5	1	84	4	104
2017	Indeterminate (permanent)	21	33	17	15	12	2	1	55	28	11888
2017	Seasonal	8	28	30	22	11	0	0	36	34	10
2017	Term	33	36	11	9	6	3	2	73	16	411
2017	Casual	34	27	18	6	1	8	7	71	8	142
2017	Student	61	22	6	5	1	3	2	88	6	102
2014	Indeterminate (permanent)	18	31	18	17	15	2	0	49	33	14040
2014	Seasonal	15	22	45	7	7	4	0	39	15	18
2014	Term	23	35	18	12	7	4	2	61	20	363
2014	Casual	27	25	10	11	5	9	14	67	20	233
2014	Student	41	28	11	9	2	7	1	76	12	63

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	19	24	17	15	19	2	4	45	36	13233
2020	Term	28	26	19	12	6	4	5	60	19	395
2020	Casual	25	17	16	8	4	5	25	60	17	155
2019	Indeterminate (permanent)	16	24	17	15	22	1	4	43	40	12444
2019	Term	25	31	14	9	8	5	7	64	20	475
2019	Casual	25	21	15	9	11	5	14	57	25	224
2019	Student	29	30	15	4	8	6	8	68	14	168
2018	Indeterminate (permanent)	15	23	17	16	24	1	3	40	42	9831
2018	Term	24	30	19	11	8	4	5	59	21	348
2018	Casual	26	25	16	6	7	5	16	64	16	199
2018	Student	32	30	15	4	3	5	10	74	8	105
2017	Indeterminate (permanent)	14	24	16	17	23	2	5	41	42	11889
2017	Seasonal	0	19	28	22	11	0	19	24	42	10
2017	Term	25	30	17	9	9	3	7	61	20	411
2017	Casual	21	19	12	10	6	6	27	59	23	141
2017	Student	45	17	6	7	4	7	14	78	14	101
2014	Indeterminate (permanent)	11	21	15	17	29	2	4	35	49	14046
2014	Seasonal	15	7	54	0	12	11	0	25	14	18
2014	Term	14	26	20	15	14	5	6	45	32	364
2014	Casual	12	14	14	8	15	5	30	42	36	234
2014	Student	23	18	6	15	5	10	23	60	31	63

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	58	21	10	4	2	1	4	82	7	13245
2020	Term	62	18	8	4	1	2	5	86	5	396
2020	Casual	59	15	9	0	0	1	15	88	0	155
2019	Indeterminate (permanent)	57	22	11	3	2	1	3	83	6	12427
2019	Term	63	21	7	2	0	1	7	91	2	474
2019	Casual	60	18	5	2	0	1	14	92	3	224
2019	Student	64	15	9	2	0	0	9	88	3	168

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	46	23	15	7	5	1	3	72	12	13228
2020	Term	55	21	9	8	2	1	3	80	10	396
2020	Casual	54	13	10	2	2	2	16	83	5	155
2019	Indeterminate (permanent)	43	24	16	7	5	2	3	70	13	12412
2019	Term	51	21	14	4	3	2	6	78	7	474
2019	Casual	46	14	14	4	1	4	17	76	6	222
2019	Student	43	24	12	3	2	2	13	79	6	164

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	74	10	5	2	3	2	3	89	5	13190
2020	Term	82	6	2	2	1	4	4	95	3	395
2020	Casual	73	6	4	0	0	3	13	95	0	154
2019	Indeterminate (permanent)	71	10	5	3	3	3	4	88	7	12355
2019	Term	76	7	4	2	1	3	7	93	3	469
2019	Casual	72	7	5	1	0	2	13	93	1	222
2019	Student	77	6	3	1	1	2	10	95	2	167

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	71	11	5	2	2	2	6	90	4	13197
2020	Term	74	12	4	2	1	2	6	93	3	395
2020	Casual	68	9	4	3	0	1	15	92	4	154
2019	Indeterminate (permanent)	72	9	4	2	2	3	9	92	4	12357
2019	Term	77	6	4	1	1	2	10	94	1	470
2019	Casual	68	8	3	1	1	2	16	94	3	221
2019	Student	75	8	2	1	0	1	13	97	1	167

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	32	38	13	10	7	0	0	70	17	13176
2020	Term	38	41	14	4	2	0	1	80	7	394
2020	Casual	48	28	10	8	2	1	2	79	11	157
2019	Indeterminate (permanent)	29	38	13	11	8	0	0	68	19	12394
2019	Term	40	36	13	8	3	0	0	77	11	471
2019	Casual	44	30	13	10	2	1	0	75	12	221
2019	Student	38	36	12	8	4	0	1	75	13	168
2018	Indeterminate (permanent)	27	39	14	11	9	0	0	65	20	9782
2018	Term	34	38	16	8	4	0	0	72	12	351
2018	Casual	45	31	14	5	3	0	2	78	8	199
2018	Student	36	39	14	7	2	1	1	77	9	105
2017	Indeterminate (permanent)	30	40	12	11	7	0	0	70	18	11813
2017	Seasonal	0	68	32	0	0	0	0	68	0	10
2017	Term	35	37	11	11	5	0	1	73	16	408
2017	Casual	50	32	9	5	1	0	3	84	6	141
2017	Student	44	38	8	7	1	0	2	84	8	100
2014	Indeterminate (permanent)	21	42	13	13	10	0	0	63	24	14039
2014	Seasonal	19	54	17	5	5	0	0	73	10	18
2014	Term	24	42	16	10	6	1	0	67	16	364
2014	Casual	30	36	19	7	3	1	4	69	11	234
2014	Student	29	39	14	14	2	0	2	70	16	63

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	36	34	15	8	6	0	0	70	15	13220
2020	Term	46	34	14	4	1	0	0	81	5	390
2020	Casual	53	27	15	3	1	1	0	80	5	157
2019	Indeterminate (permanent)	33	34	16	9	7	0	0	67	17	12417
2019	Term	45	35	13	5	3	0	0	79	7	474
2019	Casual	44	30	12	11	1	1	0	75	13	224
2019	Student	42	33	15	7	3	0	0	75	10	168
2018	Indeterminate (permanent)	31	33	17	10	9	0	0	64	19	9765
2018	Term	39	35	14	6	5	0	0	75	12	350
2018	Casual	51	29	9	4	4	1	2	82	8	198
2018	Student	42	38	11	6	3	0	0	81	9	104
2017	Indeterminate (permanent)	32	35	15	10	7	0	0	68	17	11823
2017	Seasonal	8	38	32	11	0	0	11	52	13	10
2017	Term	42	33	10	9	4	0	0	76	14	408
2017	Casual	56	28	10	3	1	0	2	86	4	141
2017	Student	50	33	9	5	2	0	1	84	7	100
2014	Indeterminate (permanent)	28	37	15	11	8	0	0	65	19	14045
2014	Seasonal	15	43	25	17	0	0	0	58	17	18
2014	Term	30	41	16	6	6	1	0	72	11	364
2014	Casual	41	31	18	5	3	0	2	73	9	233
2014	Student	42	25	11	16	6	0	0	67	22	63

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	32	39	14	10	5	0	0	71	15	13158
2020	Term	43	40	9	4	1	2	0	85	5	392
2020	Casual	50	32	11	3	1	3	1	85	4	156
2019	Indeterminate (permanent)	29	39	15	11	6	0	0	68	17	12310
2019	Term	44	37	12	5	2	0	0	81	6	473
2019	Casual	48	37	6	8	0	0	1	85	8	220
2019	Student	44	39	11	5	1	0	1	84	5	167
2018	Indeterminate (permanent)	28	35	16	12	9	0	0	63	21	9778
2018	Term	39	35	15	7	4	0	0	74	11	350
2018	Casual	52	34	6	4	2	0	1	88	6	198
2018	Student	36	43	18	3	0	0	0	79	3	104
2017	Indeterminate (permanent)	30	37	15	11	7	0	0	67	18	11823
2017	Seasonal	9	46	11	22	0	0	11	62	25	10
2017	Term	39	37	11	8	4	0	0	77	12	408
2017	Casual	54	31	11	2	1	1	1	86	3	141
2017	Student	55	33	9	2	0	0	1	89	2	100
2014	Indeterminate (permanent)	27	36	16	12	8	0	0	63	21	14037
2014	Seasonal	19	56	12	13	0	0	0	75	13	18
2014	Term	34	39	14	8	4	1	0	73	12	364
2014	Casual	49	28	13	4	4	0	1	78	9	234
2014	Student	36	39	17	5	3	1	0	75	8	63

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	23	42	18	10	5	2	0	67	15	13219
2020	Term	29	48	14	5	1	3	0	79	7	396
2020	Casual	46	29	15	4	3	2	1	77	8	157
2019	Indeterminate (permanent)	19	42	19	11	6	2	0	63	17	12427
2019	Term	30	41	15	6	3	4	1	75	9	475
2019	Casual	30	44	11	6	3	5	1	78	10	224
2019	Student	30	42	10	8	2	10	0	79	11	168
2018	Indeterminate (permanent)	18	37	23	11	9	2	0	56	20	9826
2018	Term	26	41	21	6	3	3	1	69	9	350
2018	Casual	42	34	13	4	3	2	2	79	7	199
2018	Student	28	47	15	2	1	5	3	81	3	103
2017	Indeterminate (permanent)	19	38	21	11	8	3	0	59	20	11896
2017	Seasonal	0	38	39	11	11	0	0	38	22	10
2017	Term	28	36	19	8	4	4	1	67	13	411
2017	Casual	37	39	12	3	1	6	2	83	4	140
2017	Student	42	32	14	5	1	4	2	78	7	102

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	46	31	11	7	5	0	0	78	12	13204
2020	Term	56	27	10	3	3	1	0	84	6	393
2020	Casual	57	24	13	2	0	2	2	85	2	157
2019	Indeterminate (permanent)	44	33	11	7	5	0	0	77	12	12408
2019	Term	60	25	8	4	2	0	0	86	6	474
2019	Casual	62	26	7	2	2	0	1	89	4	224
2019	Student	56	27	8	4	4	0	1	84	8	168
2018	Indeterminate (permanent)	40	35	13	7	5	0	0	75	12	9765
2018	Term	52	32	10	4	2	0	0	84	6	348
2018	Casual	65	22	7	2	1	0	3	89	4	196
2018	Student	71	20	6	2	0	1	0	92	2	103
2017	Indeterminate (permanent)	40	35	11	8	5	0	0	76	13	11862
2017	Seasonal	36	34	19	0	0	11	0	79	0	10
2017	Term	53	31	9	4	2	1	1	85	6	408
2017	Casual	66	25	8	1	1	0	0	91	1	141
2017	Student	71	18	7	3	0	0	1	90	3	102
2014	Indeterminate (permanent)	37	34	13	8	6	0	1	72	15	14032
2014	Seasonal	32	47	16	0	5	0	0	79	5	18
2014	Term	42	38	11	3	4	1	1	82	7	365
2014	Casual	51	30	11	4	1	0	4	84	5	234
2014	Student	61	25	7	3	0	2	1	89	4	63

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	38	33	16	7	5	0	1	71	12	13163
2020	Term	52	32	11	3	1	1	0	85	4	392
2020	Casual	60	31	7	1	0	0	1	91	1	155
2019	Indeterminate (permanent)	38	32	17	7	5	0	1	71	12	12304
2019	Term	61	25	11	1	1	0	0	86	2	472
2019	Casual	62	26	7	3	0	0	2	89	3	220
2019	Student	71	20	6	1	1	1	1	93	1	166
2018	Indeterminate (permanent)	37	32	17	8	5	0	1	70	13	9865
2018	Term	47	38	10	3	1	0	1	85	4	350
2018	Casual	59	26	10	1	1	1	2	88	2	200
2018	Student	66	28	4	2	0	0	1	94	2	105
2017	Indeterminate (permanent)	37	35	15	7	4	0	1	73	12	11884
2017	Seasonal	58	30	0	0	0	0	11	100	0	10
2017	Term	46	35	12	3	1	0	3	83	5	411
2017	Casual	64	21	9	2	2	0	2	87	4	142
2017	Student	78	17	2	2	1	0	0	95	3	102
2014	Indeterminate (permanent)	35	35	18	7	5	0	1	70	12	14043
2014	Seasonal	32	48	7	5	7	0	0	80	13	18
2014	Term	49	33	9	5	2	1	1	84	7	364
2014	Casual	56	30	8	2	3	0	1	87	5	234
2014	Student	58	30	9	3	0	0	0	88	3	63

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	47	53	13250
2020	Term	40	60	395
2020	Casual	39	61	157

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	56	18	10	3	4	2	7	81	7	13246
2020	Term	58	18	8	3	1	4	8	86	5	394
2020	Casual	61	16	8	0	0	2	13	91	0	157

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Indeterminate (permanent)	22	46	32	13265
2020	Term	17	52	31	395
2020	Casual	23	41	36	156
2019	Indeterminate (permanent)	23	44	33	12461
2019	Term	21	50	29	476
2019	Casual	33	32	36	224
2019	Student	54	22	24	167
2018	Indeterminate (permanent)	23	44	32	9872
2018	Term	19	51	30	351
2018	Casual	32	30	38	198
2018	Student	49	15	36	104
2017	Indeterminate (permanent)	23	46	30	11899
2017	Seasonal	19	19	62	10
2017	Term	18	55	27	410
2017	Casual	29	41	31	141
2017	Student	46	22	32	102
2014	Indeterminate (permanent)	22	46	32	14044
2014	Seasonal	20	54	25	18
2014	Term	20	51	29	363
2014	Casual	41	25	34	233
2014	Student	49	13	38	63

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Indeterminate (permanent)	32	32	24	5	0	7	3114
2020	Term	13	26	18	3	31	9	73
2020	Casual	28	5	8	0	51	8	37
2019	Indeterminate (permanent)	29	31	27	5	0	7	3094
2019	Term	12	24	8	8	39	8	113
2019	Student	0	9	8	3	79	1	90
2018	Indeterminate (permanent)	31	29	27	5	0	7	2434
2018	Term	11	28	21	5	31	4	77
2018	Casual	18	3	8	1	66	3	67
2017	Indeterminate (permanent)	33	28	27	5	0	7	2905
2017	Term	4	14	18	11	46	7	83
2017	Casual	13	11	6	2	64	4	43
2017	Student	0	5	7	0	88	0	48
2014	Indeterminate (permanent)	32	24	26	9	9999	9	3329
2014	Term	16	25	21	11	9999	28	83
2014	Casual	23	6	6	11	9999	53	100
2014	Student	0	9	21	24	9999	46	32

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	45	38	10	5	3	0	0	83	7	13193
2020	Term	56	31	9	3	1	0	0	87	4	395
2020	Casual	56	29	12	2	1	0	0	85	3	157
2019	Indeterminate (permanent)	40	40	11	5	3	0	0	80	9	12392
2019	Term	53	36	7	3	1	0	0	89	4	475
2019	Casual	52	39	5	3	1	0	0	91	4	224
2019	Student	49	32	10	6	4	0	0	81	10	167
2018	Indeterminate (permanent)	42	41	10	4	3	0	0	83	7	9820
2018	Term	50	38	7	4	0	0	0	89	4	351
2018	Casual	57	32	4	3	2	2	0	90	5	198
2018	Student	39	53	4	4	0	0	0	92	4	105
2017	Indeterminate (permanent)	39	40	11	6	4	0	0	80	9	11871
2017	Seasonal	36	30	11	0	11	11	0	75	13	10
2017	Term	48	37	9	5	1	0	0	85	6	408
2017	Casual	58	34	4	3	1	1	0	92	4	141
2017	Student	43	42	12	4	0	0	0	85	4	102
2014	Indeterminate (permanent)	38	40	12	5	4	1	0	79	9	14036
2014	Seasonal	44	43	13	0	0	0	0	87	0	18
2014	Term	39	44	12	2	2	1	0	84	4	365
2014	Casual	52	33	9	3	0	2	1	87	4	234
2014	Student	45	39	9	3	3	0	0	85	6	63

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	26	40	18	10	5	1	0	67	15	13219
2020	Term	41	37	13	6	2	2	0	79	8	395
2020	Casual	46	33	11	6	3	0	0	80	8	157
2019	Indeterminate (permanent)	23	40	20	11	6	1	0	63	17	12439
2019	Term	34	41	16	5	1	2	0	77	7	475
2019	Casual	37	42	11	6	1	2	2	82	7	224
2019	Student	37	42	14	5	1	1	0	80	6	168
2018	Indeterminate (permanent)	20	39	20	13	7	0	0	60	20	9831
2018	Term	27	43	16	10	3	1	1	71	13	349
2018	Casual	38	39	8	6	4	3	1	81	10	198
2018	Student	44	34	11	6	1	4	1	82	7	104
2017	Indeterminate (permanent)	21	39	19	12	7	1	0	61	20	11874
2017	Seasonal	8	49	20	0	11	0	11	64	13	10
2017	Term	26	42	18	7	5	2	1	70	12	409
2017	Casual	38	42	10	7	1	1	1	82	8	142
2017	Student	47	31	14	4	3	0	1	79	7	102
2014	Indeterminate (permanent)	19	37	19	13	9	2	0	58	22	14042
2014	Seasonal	23	26	32	7	0	11	0	55	8	18
2014	Term	25	40	20	8	3	4	0	68	12	365
2014	Casual	43	34	10	5	3	4	2	81	8	234
2014	Student	39	34	16	7	2	2	0	75	9	63

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	11	26	35	20	7	0	1	27	37	13233
2020	Term	4	20	36	23	14	1	2	37	25	394
2020	Casual	3	13	30	30	22	0	2	53	16	157
2019	Indeterminate (permanent)	11	28	35	18	7	0	1	25	39	12430
2019	Term	7	19	31	24	14	2	3	40	28	474
2019	Casual	3	14	34	28	17	1	4	47	18	224
2019	Student	5	16	31	31	14	2	2	46	22	168
2018	Indeterminate (permanent)	12	27	35	18	7	0	1	25	39	9855
2018	Term	6	18	32	25	16	1	2	42	25	349
2018	Casual	5	18	31	20	21	3	3	43	24	197
2018	Student	3	12	21	39	21	2	2	62	16	105
2017	Indeterminate (permanent)	12	26	35	17	8	0	2	25	39	11817
2017	Seasonal	11	0	22	46	11	0	9	63	12	10
2017	Term	8	19	35	20	11	1	5	33	29	405
2017	Casual	5	12	29	25	19	1	9	49	19	138
2017	Student	2	14	26	31	22	1	4	57	16	101
2014	Indeterminate (permanent)	12	29	35	16	6	0	2	22	42	14016
2014	Seasonal	11	12	30	37	5	5	0	44	24	18
2014	Term	6	23	37	22	8	1	2	31	31	365
2014	Casual	7	13	30	22	20	2	6	46	22	234
2014	Student	2	17	34	29	15	1	3	45	20	63

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	9	18	28	27	15	1	1	43	28	13169
2020	Term	3	12	26	30	25	2	2	57	15	393
2020	Casual	4	7	17	34	31	3	4	70	12	154
2019	Indeterminate (permanent)	12	21	29	22	13	1	1	36	34	12398
2019	Term	6	12	25	29	22	4	3	54	20	474
2019	Casual	7	10	23	31	24	2	3	58	18	221
2019	Student	4	8	18	31	31	4	4	67	14	167
2018	Indeterminate (permanent)	14	22	28	21	12	1	1	35	37	9814
2018	Term	8	15	23	25	23	5	1	51	24	349
2018	Casual	3	19	19	21	28	5	5	54	25	196
2018	Student	0	7	16	35	33	6	3	75	7	105
2017	Indeterminate (permanent)	12	22	29	20	12	1	3	34	36	11763
2017	Seasonal	11	11	27	11	19	11	9	38	28	10
2017	Term	8	16	27	21	18	3	6	44	26	405
2017	Casual	6	17	16	20	27	2	11	55	27	140
2017	Student	2	7	14	25	44	2	6	76	9	101
2014	Indeterminate (permanent)	14	24	30	19	9	2	2	29	40	14013
2014	Seasonal	25	22	21	18	13	0	0	31	48	18
2014	Term	13	15	28	25	14	3	3	41	29	364
2014	Casual	7	15	22	20	25	4	6	51	24	233
2014	Student	4	16	20	29	22	4	5	57	21	63

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	18	25	30	17	8	1	1	26	44	13181
2020	Term	9	19	31	19	16	3	2	37	30	392
2020	Casual	4	12	39	22	15	3	5	40	17	157
2019	Indeterminate (permanent)	21	28	28	14	8	1	2	22	50	12411
2019	Term	15	20	29	18	12	3	2	33	37	470
2019	Casual	10	17	29	22	19	0	3	42	29	222
2019	Student	8	16	35	16	20	2	2	38	26	167
2018	Indeterminate (permanent)	23	27	27	13	7	1	2	21	52	9825
2018	Term	13	22	29	19	14	2	2	34	36	348
2018	Casual	9	12	27	21	21	4	6	47	24	197
2018	Student	8	16	30	19	18	6	4	41	26	105
2017	Indeterminate (permanent)	23	27	26	12	7	1	3	20	52	11796
2017	Seasonal	11	30	19	8	11	11	9	24	52	10
2017	Term	16	23	26	14	12	2	7	29	43	408
2017	Casual	11	16	24	18	14	3	13	38	33	141
2017	Student	12	15	27	17	24	1	4	43	28	101
2014	Indeterminate (permanent)	25	28	26	12	6	1	2	18	55	14021
2014	Seasonal	28	25	31	5	7	4	0	13	55	18
2014	Term	18	22	26	17	9	3	5	28	43	365
2014	Casual	13	15	21	21	20	2	8	45	31	234
2014	Student	9	27	26	14	17	3	4	33	39	63

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	6	13	31	33	15	0	1	49	19	13163
2020	Term	1	9	19	38	29	2	2	70	10	392
2020	Casual	1	5	19	38	33	2	3	74	6	156
2019	Indeterminate (permanent)	6	14	32	31	15	1	2	47	20	12368
2019	Term	3	6	22	35	30	1	3	68	10	472
2019	Casual	0	4	17	39	36	0	3	78	5	221
2019	Student	2	2	14	35	38	3	5	80	4	167
2018	Indeterminate (permanent)	6	15	33	30	13	1	2	44	22	9795
2018	Term	2	7	24	34	29	1	3	66	9	349
2018	Casual	1	5	16	38	32	2	6	76	6	195
2018	Student	3	6	13	30	43	4	2	78	9	104
2017	Indeterminate (permanent)	6	14	32	28	14	1	3	44	22	11718
2017	Seasonal	0	0	19	42	8	0	32	73	0	10
2017	Term	2	8	19	35	26	2	7	67	12	402
2017	Casual	1	9	20	28	28	3	12	65	11	138
2017	Student	1	2	17	18	57	1	4	79	3	100
2014	Indeterminate (permanent)	7	15	34	30	12	1	2	43	22	13957
2014	Seasonal	4	5	33	34	25	0	0	58	8	18
2014	Term	4	7	26	37	20	2	4	60	12	364
2014	Casual	2	6	19	32	30	1	8	69	9	234
2014	Student	0	3	14	36	43	1	3	82	4	63

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	15	21	29	22	11	1	1	34	37	13206
2020	Term	5	11	24	30	24	3	3	57	17	391
2020	Casual	2	6	20	30	34	2	5	69	9	157
2019	Indeterminate (permanent)	18	23	29	17	11	1	1	29	41	12414
2019	Term	6	13	21	32	21	3	3	57	20	475
2019	Casual	4	9	27	25	29	2	5	58	13	224
2019	Student	2	7	15	30	35	4	7	73	10	167
2018	Indeterminate (permanent)	20	26	27	15	10	1	1	25	47	9836
2018	Term	6	17	23	27	22	4	2	52	24	349
2018	Casual	3	12	18	30	29	4	5	64	16	197
2018	Student	3	7	13	31	33	5	9	73	11	104
2017	Indeterminate (permanent)	19	24	28	16	9	1	3	26	45	11811
2017	Seasonal	11	34	8	0	27	0	20	34	56	10
2017	Term	8	16	24	24	21	2	6	49	25	404
2017	Casual	8	12	17	19	32	1	11	57	23	139
2017	Student	2	5	16	30	41	0	7	76	7	101
2014	Indeterminate (permanent)	23	27	27	13	7	1	2	21	51	14010
2014	Seasonal	24	31	19	18	5	0	4	24	56	18
2014	Term	16	18	25	20	14	2	5	37	36	365
2014	Casual	10	12	21	21	24	3	10	51	25	234
2014	Student	6	8	22	22	31	2	8	59	16	63

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	10	17	25	27	17	2	2	46	28	13169
2020	Term	4	10	20	30	26	6	4	62	16	392
2020	Casual	7	10	16	23	30	6	8	61	20	157
2019	Indeterminate (permanent)	13	20	27	23	14	1	2	38	34	12384
2019	Term	7	13	22	24	27	4	4	54	22	473
2019	Casual	7	19	18	22	25	6	4	51	28	223
2019	Student	5	7	19	21	32	10	6	63	15	167
2018	Indeterminate (permanent)	14	21	26	22	13	1	2	37	36	9806
2018	Term	8	14	19	26	26	4	3	56	23	346
2018	Casual	6	13	23	21	23	7	7	51	22	197
2018	Student	6	6	16	19	39	9	6	68	13	105
2017	Indeterminate (permanent)	13	20	26	22	14	2	5	38	35	11791
2017	Seasonal	11	19	11	0	16	0	43	28	52	10
2017	Term	5	13	22	21	26	5	8	54	21	403
2017	Casual	13	10	18	19	23	2	15	50	28	140
2017	Student	1	7	11	18	47	4	12	77	9	101
2014	Indeterminate (permanent)	12	19	27	23	14	1	4	39	33	13992
2014	Seasonal	19	7	42	22	5	5	0	29	27	18
2014	Term	9	14	21	25	19	5	7	50	26	363
2014	Casual	12	16	20	19	18	4	11	43	33	234
2014	Student	7	14	11	28	21	10	11	61	26	63

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	15	23	31	18	10	1	1	29	39	13180
2020	Term	6	17	30	21	22	3	2	44	24	394
2020	Casual	4	13	24	26	25	3	5	55	19	156
2019	Indeterminate (permanent)	18	24	30	15	9	2	2	25	43	12394
2019	Term	9	17	31	22	15	2	4	39	28	472
2019	Casual	8	11	26	25	24	2	4	52	21	223
2019	Student	7	14	22	24	23	5	4	52	23	166
2018	Indeterminate (permanent)	20	25	30	14	8	2	2	23	47	9839
2018	Term	11	20	31	17	15	4	2	35	32	347
2018	Casual	6	13	29	20	21	6	5	46	21	196
2018	Student	4	19	21	21	27	4	4	52	25	104
2017	Indeterminate (permanent)	20	24	30	13	8	2	4	22	46	11797
2017	Seasonal	11	0	19	42	8	0	20	62	14	10
2017	Term	13	18	28	16	14	5	7	34	35	408
2017	Casual	11	14	26	14	20	3	12	41	29	140
2017	Student	12	11	23	19	22	6	6	46	27	100
2014	Indeterminate (permanent)	20	25	30	13	7	2	3	21	47	14000
2014	Seasonal	24	7	41	5	10	10	4	17	36	18
2014	Term	14	15	29	17	13	7	4	34	33	365
2014	Casual	10	13	28	18	18	4	9	41	27	232
2014	Student	15	19	18	19	20	3	5	43	37	63

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	8	19	36	24	11	1	1	36	28	13211
2020	Term	5	12	35	27	16	2	2	45	18	395
2020	Casual	2	6	39	31	18	2	2	51	9	157
2019	Indeterminate (permanent)	10	18	33	24	12	1	2	37	29	12419
2019	Term	9	13	31	27	16	2	3	45	23	474
2019	Casual	7	16	26	25	22	1	4	49	24	224
2019	Student	10	16	29	24	17	1	4	43	27	167

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	16	34	22	18	8	1	0	51	27	13182
2020	Term	29	37	19	9	3	2	0	67	13	392
2020	Casual	34	31	24	4	4	3	1	67	8	157
2019	Indeterminate (permanent)	12	32	23	21	11	1	0	44	32	12393
2019	Term	23	37	22	10	5	4	0	62	15	473
2019	Casual	25	37	19	11	4	3	1	64	16	223
2019	Student	24	38	17	11	2	6	1	67	15	168

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	39	31	11	11	8	1	0	70	19	13220
2020	Term	51	31	6	9	2	1	0	82	12	393
2020	Casual	55	29	9	3	4	1	0	84	7	155
2019	Indeterminate (permanent)	36	31	12	11	9	0	0	68	20	12410
2019	Term	48	29	9	11	3	0	0	77	14	476
2019	Casual	52	28	8	7	3	0	1	81	11	221
2019	Student	54	25	5	11	4	1	1	80	15	168
2018	Indeterminate (permanent)	31	32	12	13	11	0	0	64	24	9795
2018	Term	42	29	14	11	4	0	0	71	15	352
2018	Casual	51	28	9	3	5	3	0	82	8	199
2018	Student	59	24	3	10	2	3	0	85	12	105
2017	Indeterminate (permanent)	33	32	12	12	10	1	0	66	22	11877
2017	Seasonal	22	38	19	0	20	0	0	60	20	10
2017	Term	44	31	9	10	5	1	0	76	15	410
2017	Casual	48	34	7	7	1	1	2	84	8	141
2017	Student	71	23	2	1	3	0	1	94	4	102
2014	Indeterminate (permanent)	32	32	11	12	11	1	0	65	24	14036
2014	Seasonal	37	34	12	5	12	0	0	71	17	18
2014	Term	37	38	11	8	5	1	0	76	13	363
2014	Casual	47	28	7	9	6	0	3	77	15	234
2014	Student	45	35	4	12	3	0	0	81	15	63

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	43	36	9	8	4	0	0	79	12	13195
2020	Term	60	26	7	6	0	0	0	86	7	393
2020	Casual	67	25	3	2	2	1	0	93	4	154
2019	Indeterminate (permanent)	39	37	10	9	5	0	0	76	14	12407
2019	Term	47	34	8	8	3	0	0	82	11	473
2019	Casual	62	26	6	4	3	0	0	87	7	222
2019	Student	61	30	4	4	1	0	1	91	5	168
2018	Indeterminate (permanent)	35	40	12	9	5	0	0	74	14	9779
2018	Term	46	39	7	4	4	0	0	85	8	351
2018	Casual	64	27	5	2	2	0	0	91	4	200
2018	Student	68	24	3	5	1	0	0	91	6	105
2017	Indeterminate (permanent)	32	41	12	9	6	0	0	73	15	11861
2017	Term	42	39	7	8	2	1	0	82	11	408
2017	Casual	54	31	8	6	0	0	1	86	6	141
2017	Student	68	27	4	1	0	0	0	95	1	102
2014	Indeterminate (permanent)	29	43	12	10	5	0	0	72	16	14034
2014	Seasonal	19	49	15	12	5	0	0	67	18	18
2014	Term	32	42	13	9	4	0	0	74	13	364
2014	Casual	50	33	6	7	3	0	1	84	10	233
2014	Student	54	34	11	1	0	0	0	87	1	63

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	39	13	6	3	1	0	77	10	13116
2020	Term	48	35	11	5	1	1	0	84	6	393
2020	Casual	60	26	7	3	2	1	0	88	5	153
2019	Indeterminate (permanent)	35	40	14	6	4	1	0	75	10	12415
2019	Term	43	36	13	3	2	1	1	81	5	476
2019	Casual	52	32	8	4	2	1	1	85	6	222
2019	Student	51	35	8	4	2	0	1	86	6	168
2018	Indeterminate (permanent)	31	41	16	7	5	1	0	72	12	9799
2018	Term	38	41	14	4	2	1	0	80	6	351
2018	Casual	52	30	10	4	1	3	1	84	5	200
2018	Student	58	32	7	0	1	1	1	92	1	105

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	34	38	15	7	4	2	0	73	11	13180
2020	Term	49	35	11	3	1	2	0	85	4	395
2020	Casual	59	28	7	2	2	1	0	88	5	157
2019	Indeterminate (permanent)	30	40	16	7	4	2	0	71	12	12388
2019	Term	45	37	12	3	1	2	0	84	4	471
2019	Casual	46	36	6	7	1	3	0	85	9	224
2019	Student	49	34	7	6	2	2	1	85	8	167
2018	Indeterminate (permanent)	34	39	16	6	4	1	0	74	10	9819
2018	Term	48	33	13	3	1	1	0	82	5	346
2018	Casual	57	32	7	2	1	1	0	90	3	199
2018	Student	62	29	5	3	0	2	0	92	3	105
2017	Indeterminate (permanent)	32	41	15	6	3	2	0	75	10	11861
2017	Seasonal	8	49	32	0	11	0	0	57	11	10
2017	Term	46	36	10	6	1	2	0	83	7	408
2017	Casual	53	35	7	2	0	2	1	91	2	141
2017	Student	68	22	9	1	0	0	0	90	1	102
2014	Indeterminate (permanent)	34	38	16	6	4	3	0	74	10	14041
2014	Seasonal	26	50	19	0	0	0	5	80	0	18
2014	Term	37	40	14	4	2	3	0	79	6	364
2014	Casual	52	31	10	4	0	1	1	85	5	234
2014	Student	55	31	11	1	0	0	1	88	1	63

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	34	17	5	3	3	1	74	8	13214
2020	Term	50	30	11	3	1	4	1	84	4	393
2020	Casual	57	23	10	1	3	6	0	85	4	157
2019	Indeterminate (permanent)	36	35	18	5	3	3	1	73	8	12385
2019	Term	50	30	13	2	2	3	1	83	3	472
2019	Casual	49	29	13	2	0	6	0	83	3	223
2019	Student	46	31	13	4	2	3	1	81	6	168
2018	Indeterminate (permanent)	36	36	18	4	3	2	0	74	8	9820
2018	Term	43	34	15	4	1	2	1	80	5	347
2018	Casual	57	26	11	1	1	4	0	87	2	198
2018	Student	52	30	8	3	0	7	0	89	3	105
2017	Indeterminate (permanent)	33	36	18	5	4	3	1	72	9	11880
2017	Seasonal	0	36	30	22	0	11	0	41	25	10
2017	Term	45	33	12	3	2	3	2	81	6	411
2017	Casual	54	29	6	1	1	5	3	92	2	141
2017	Student	59	19	8	3	1	9	1	87	4	102
2014	Indeterminate (permanent)	35	36	17	4	3	4	1	75	7	14045
2014	Seasonal	33	47	20	0	0	0	0	80	0	18
2014	Term	38	39	13	2	3	4	1	81	5	364
2014	Casual	52	26	12	2	2	4	2	83	4	233
2014	Student	56	23	8	5	0	4	3	86	6	63

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	49	34	9	5	3	0	0	83	8	13201
2020	Term	69	24	6	1	1	0	0	93	2	394
2020	Casual	66	26	5	3	0	0	0	93	3	157
2019	Indeterminate (permanent)	43	36	11	5	4	0	0	80	9	12417
2019	Term	63	28	7	1	1	0	0	92	2	472
2019	Casual	63	29	4	1	0	1	0	94	2	223
2019	Student	62	32	5	1	1	0	0	93	2	168
2018	Indeterminate (permanent)	41	38	11	6	4	0	0	79	10	9819
2018	Term	61	30	5	2	2	0	0	91	4	346
2018	Casual	67	27	5	0	1	0	0	94	1	198
2018	Student	76	22	2	0	0	0	0	98	0	105
2017	Indeterminate (permanent)	40	40	10	6	4	0	0	80	10	11875
2017	Seasonal	8	60	11	20	0	0	0	68	20	10
2017	Term	58	29	6	5	1	0	0	87	6	408
2017	Casual	69	25	3	1	1	0	1	95	2	142
2017	Student	78	15	5	0	1	0	0	94	1	102
2014	Indeterminate (permanent)	40	38	11	6	4	0	0	78	10	14031
2014	Seasonal	47	26	13	7	7	0	0	73	14	18
2014	Term	48	38	9	3	1	1	0	87	4	364
2014	Casual	64	23	8	2	1	0	1	89	3	234
2014	Student	67	24	9	0	0	0	0	91	0	63

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	45	26	13	4	4	5	3	77	9	13191
2020	Term	51	23	10	2	2	7	4	84	5	394
2020	Casual	54	14	12	3	2	12	3	80	6	153

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	38	33	17	4	3	4	1	75	7	13228
2020	Term	47	30	12	4	1	5	1	83	4	396
2020	Casual	50	21	14	2	1	11	1	81	3	157

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	45	31	12	5	4	3	1	79	9	13199
2020	Term	58	28	7	3	1	2	1	89	4	396
2020	Casual	57	26	8	2	2	2	3	87	4	157

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	2	7	23	19	38	9	1	10	63	158

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	22	33	19	11	9	3	2	58	21	13230
2020	Term	33	33	18	6	3	5	3	71	9	393
2020	Casual	45	25	12	4	3	7	5	79	7	155
2019	Indeterminate (permanent)	23	32	19	12	10	3	1	57	23	12423
2019	Term	36	28	17	7	6	4	2	68	14	475
2019	Casual	37	29	15	7	2	5	5	74	10	222
2019	Student	37	25	11	6	2	8	10	76	10	166
2018	Indeterminate (permanent)	18	33	21	12	12	3	1	53	25	9819
2018	Term	26	29	22	10	5	5	2	60	16	352
2018	Casual	35	29	14	6	4	8	4	73	12	200
2018	Student	29	31	11	5	3	10	11	76	10	105
2017	Indeterminate (permanent)	21	33	17	12	11	3	2	57	25	11878
2017	Seasonal	0	57	11	0	20	11	0	64	23	10
2017	Term	34	28	17	8	7	4	3	65	16	410
2017	Casual	37	29	16	6	3	5	3	72	10	141
2017	Student	49	25	6	5	0	6	8	87	6	102
2014	Indeterminate (permanent)	23	33	17	13	11	3	1	58	25	14042
2014	Seasonal	27	43	12	5	13	0	0	70	17	18
2014	Term	28	35	16	7	7	5	2	68	15	363
2014	Casual	41	27	10	7	4	6	6	77	12	234
2014	Student	33	27	14	7	2	8	8	72	11	63

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	32	37	15	8	6	2	1	70	15	13226
2020	Term	44	32	11	8	2	2	0	78	11	395
2020	Casual	46	26	12	5	5	4	2	77	11	157
2019	Indeterminate (permanent)	28	37	16	10	6	2	1	67	17	12430
2019	Term	40	33	12	8	4	2	1	75	12	474
2019	Casual	42	30	13	7	3	2	2	75	11	223
2019	Student	33	33	8	15	7	3	1	69	23	168
2018	Indeterminate (permanent)	28	38	16	10	7	1	1	67	17	9827
2018	Term	39	34	12	10	3	2	0	75	13	348
2018	Casual	49	28	10	4	4	2	3	81	8	197
2018	Student	32	36	8	13	6	3	3	71	20	104
2017	Indeterminate (permanent)	32	39	13	8	5	2	1	73	14	11853
2017	Seasonal	0	46	22	11	9	0	11	52	23	10
2017	Term	39	35	8	9	4	4	1	79	13	410
2017	Casual	51	24	10	7	2	2	3	79	10	142
2017	Student	37	34	11	7	2	6	3	78	10	102
2014	Indeterminate (permanent)	33	39	12	8	5	2	1	74	13	14044
2014	Seasonal	22	60	0	0	17	0	0	83	17	18
2014	Term	35	38	14	6	2	3	2	77	8	365
2014	Casual	51	28	7	3	2	6	1	86	6	234
2014	Student	38	33	9	9	2	3	5	78	12	63

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	34	36	17	7	4	1	0	71	12	13194
2020	Term	48	33	13	4	1	1	0	82	5	396
2020	Casual	54	27	13	3	2	1	1	82	5	157
2019	Indeterminate (permanent)	28	37	20	8	6	1	0	65	14	12414
2019	Term	40	35	17	4	2	2	0	77	6	475
2019	Casual	43	35	15	5	0	1	0	79	5	224
2019	Student	39	40	11	5	2	2	0	81	7	166
2018	Indeterminate (permanent)	28	37	19	9	6	1	0	65	15	9814
2018	Term	35	40	16	6	2	0	0	76	8	349
2018	Casual	52	29	12	4	2	1	0	82	6	198
2018	Student	49	26	13	5	0	7	1	81	5	104

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	26	29	17	11	10	5	1	59	23	13217
2020	Term	35	27	19	7	4	5	2	67	12	393
2020	Casual	45	20	12	6	4	9	5	75	12	157
2019	Indeterminate (permanent)	21	28	20	13	12	5	1	53	26	12417
2019	Term	31	27	20	9	5	7	1	63	15	476
2019	Casual	31	26	19	7	3	11	4	67	11	222
2019	Student	28	26	14	8	6	14	3	66	18	166
2018	Indeterminate (permanent)	20	29	20	13	13	5	1	51	28	9823
2018	Term	30	29	18	8	8	6	2	64	17	347
2018	Casual	42	25	16	5	3	4	4	73	9	199
2018	Student	34	26	13	9	2	12	5	71	13	104
2017	Indeterminate (permanent)	21	29	17	13	13	5	1	54	28	11846
2017	Seasonal	8	27	22	22	9	11	0	39	36	10
2017	Term	29	28	16	11	8	7	2	62	20	409
2017	Casual	40	24	12	6	2	13	4	77	9	141
2017	Student	32	27	11	2	7	12	10	75	11	102
2014	Indeterminate (permanent)	19	28	17	15	14	6	1	50	31	14033
2014	Seasonal	26	17	30	10	13	4	0	45	24	18
2014	Term	22	30	20	10	10	7	1	56	22	365
2014	Casual	30	20	16	7	7	10	9	63	17	234
2014	Student	33	21	20	8	0	14	5	66	10	63

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	31	47	5	13	4	79	16	13248
2020	Term	42	43	5	8	3	85	10	396
2020	Casual	48	41	6	4	1	89	5	157

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	38	38	9	11	4	0	76	15	13233
2020	Term	44	38	9	6	2	1	83	8	395
2020	Casual	51	40	5	4	0	1	91	4	157
2019	Indeterminate (permanent)	38	37	8	11	5	0	75	17	12431
2019	Term	44	40	6	8	2	0	84	10	474
2019	Casual	47	39	6	7	1	0	86	8	224
2019	Student	50	35	6	6	3	0	85	9	168
2017	Indeterminate (permanent)	35	38	8	12	7	0	73	18	11874
2017	Seasonal	40	27	11	22	0	0	66	22	10
2017	Term	48	34	8	7	3	0	82	10	410
2017	Casual	48	39	9	2	1	1	88	3	142
2017	Student	67	27	2	5	0	0	93	5	101
2014	Indeterminate (permanent)	37	37	8	11	7	0	75	18	14024
2014	Seasonal	36	39	7	17	0	0	75	17	18
2014	Term	42	41	6	6	5	1	83	11	365
2014	Casual	53	34	7	4	1	1	87	6	234
2014	Student	55	31	8	4	1	0	87	5	63

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	42	37	9	8	3	0	0	79	11	13166
2020	Term	54	31	9	5	2	0	0	85	7	396
2020	Casual	64	28	7	1	0	0	1	92	1	156
2019	Indeterminate (permanent)	41	38	9	8	4	0	0	79	11	12369
2019	Term	51	35	6	6	2	0	0	86	8	471
2019	Casual	56	28	8	6	1	0	0	85	7	219
2019	Student	52	36	5	5	1	0	1	89	6	168
2017	Indeterminate (permanent)	42	40	8	7	3	0	0	82	11	11850
2017	Seasonal	48	52	0	0	0	0	0	100	0	10
2017	Term	49	37	7	6	1	0	0	86	7	407
2017	Casual	58	34	6	1	1	0	0	92	2	140
2017	Student	73	23	2	1	1	0	0	96	2	101
2014	Indeterminate (permanent)	41	39	9	7	3	0	0	81	11	14032
2014	Seasonal	42	32	19	7	0	0	0	74	7	18
2014	Term	46	42	6	5	1	0	0	88	6	364
2014	Casual	61	26	7	5	0	0	1	88	5	234
2014	Student	64	24	8	1	0	3	0	90	1	63

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	69	22	4	2	2	0	1	91	4	13210
2020	Term	78	15	2	2	1	0	1	94	4	396
2020	Casual	78	19	1	2	0	1	0	97	2	156
2017	Indeterminate (permanent)	62	25	6	3	2	1	1	89	5	11870
2017	Seasonal	36	41	11	0	0	11	0	87	0	10
2017	Term	74	20	4	1	0	0	1	95	1	408
2017	Casual	72	21	5	1	1	0	0	93	2	142
2017	Student	84	9	2	3	1	0	1	94	4	102
2014	Indeterminate (permanent)	61	26	6	3	2	1	2	89	5	14038
2014	Seasonal	62	30	8	0	0	0	0	92	0	18
2014	Term	63	25	6	3	0	0	2	90	4	365
2014	Casual	75	17	3	1	0	1	3	96	1	234
2014	Student	81	13	3	0	1	0	2	96	1	62

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	32	22	14	8	7	12	5	65	18	13245
2020	Term	38	20	14	6	3	15	5	72	11	395
2020	Casual	40	23	13	5	1	13	5	77	7	157
2019	Indeterminate (permanent)	32	23	15	7	8	12	4	65	18	12442
2019	Term	40	16	13	5	7	14	5	69	15	474
2019	Casual	39	23	10	5	3	18	3	77	10	223
2019	Student	46	21	10	7	7	10	1	75	15	168

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	12	88	13243
2020	Term	10	90	396
2020	Casual	4	96	157
2019	Indeterminate (permanent)	15	85	12420
2019	Term	12	88	474
2019	Casual	8	92	224
2019	Student	10	90	168
2018	Indeterminate (permanent)	16	84	9851
2018	Term	13	87	353
2018	Casual	5	95	198
2018	Student	10	90	102

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	48	52	1535
2020	Term	68	32	37
2019	Indeterminate (permanent)	51	49	1717
2019	Term	50	50	54
2019	Casual	69	31	17
2019	Student	69	31	16
2018	Indeterminate (permanent)	49	51	1512
2018	Term	51	49	47

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	60	40	1535
2020	Term	46	54	37
2019	Indeterminate (permanent)	61	39	1717
2019	Term	48	52	54
2019	Casual	45	55	17
2019	Student	50	50	16
2018	Indeterminate (permanent)	63	37	1512
2018	Term	50	50	47

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	10	90	1535
2019	Indeterminate (permanent)	10	90	1717
2019	Term	0	100	54
2019	Casual	0	100	17
2019	Student	0	100	16
2018	Indeterminate (permanent)	8	92	1512

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	0	100	1535
2020	Term	0	100	37
2019	Indeterminate (permanent)	1	99	1717
2019	Casual	0	100	17
2019	Student	0	100	16
2018	Indeterminate (permanent)	0	100	1512
2018	Term	0	100	47
2018	Casual	0	100	10
2018	Student	0	100	10

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	9	91	1535
2020	Term	14	86	37
2019	Indeterminate (permanent)	10	90	1717
2018	Indeterminate (permanent)	8	92	1512
2018	Student	0	100	10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	3	97	1535
2020	Term	0	100	37
2019	Indeterminate (permanent)	5	95	1717
2018	Indeterminate (permanent)	3	97	1512
2018	Term	0	100	47
2018	Casual	0	100	10
2018	Student	0	100	10

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	5	95	1535
2019	Indeterminate (permanent)	6	94	1717
2019	Student	0	100	16
2018	Indeterminate (permanent)	5	95	1512
2018	Student	0	100	10

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	38	62	1535
2020	Term	44	56	37
2019	Indeterminate (permanent)	39	61	1690
2019	Term	37	63	53
2019	Casual	42	58	17
2018	Indeterminate (permanent)	42	58	1510
2018	Term	37	63	47

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	42	58	1535
2020	Term	44	56	37
2019	Indeterminate (permanent)	41	59	1690
2019	Term	32	68	53
2019	Casual	35	65	17
2018	Indeterminate (permanent)	43	57	1510
2018	Term	39	61	47

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	46	54	1535
2020	Term	40	60	37
2019	Indeterminate (permanent)	48	52	1690
2019	Term	34	66	53
2019	Casual	64	36	17
2018	Indeterminate (permanent)	44	56	1510
2018	Term	29	71	47

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	44	56	1535
2020	Term	44	56	37
2019	Indeterminate (permanent)	43	57	1690
2019	Term	38	62	53
2019	Casual	40	60	17
2018	Indeterminate (permanent)	41	59	1510
2018	Term	38	62	47

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	36	64	1535
2020	Term	22	78	37
2019	Indeterminate (permanent)	33	67	1690
2019	Term	23	77	53
2019	Casual	30	70	17
2018	Indeterminate (permanent)	37	63	1510
2018	Term	33	67	47

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	53	47	1535
2020	Term	79	21	37
2019	Indeterminate (permanent)	57	43	1690
2019	Term	61	39	53
2019	Student	44	56	16
2018	Indeterminate (permanent)	55	45	1510
2018	Term	53	47	47

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	41	59	1535
2020	Term	35	65	37
2019	Indeterminate (permanent)	39	61	1690
2019	Term	17	83	53
2018	Indeterminate (permanent)	39	61	1510
2018	Term	34	66	47

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	2	98	1535
2019	Indeterminate (permanent)	2	98	1690
2019	Casual	0	100	17
2018	Indeterminate (permanent)	3	97	1510
2018	Casual	0	100	10

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	7	93	1535
2020	Term	14	86	37
2019	Indeterminate (permanent)	11	89	1690
2018	Indeterminate (permanent)	9	91	1510

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	16	84	1535
2020	Term	17	83	37
2019	Indeterminate (permanent)	14	86	1690
2019	Casual	0	100	17
2018	Indeterminate (permanent)	15	85	1510
2018	Term	20	80	47

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	49	51	1535
2020	Term	39	61	37
2019	Indeterminate (permanent)	50	50	1690
2019	Term	41	59	53
2019	Casual	32	68	17
2018	Indeterminate (permanent)	49	51	1510
2018	Term	47	53	47

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	26	74	1535
2020	Term	33	67	37
2019	Indeterminate (permanent)	28	72	1690
2019	Term	30	70	53
2018	Indeterminate (permanent)	31	69	1510
2018	Term	29	71	47

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	16	84	1535
2020	Term	25	75	37
2019	Indeterminate (permanent)	15	85	1690
2019	Term	16	84	53
2018	Indeterminate (permanent)	14	86	1510
2018	Term	19	81	47

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	54	46	1536
2020	Term	67	33	37
2019	Indeterminate (permanent)	54	46	1679
2019	Term	55	45	53
2019	Casual	50	50	17
2019	Student	38	63	16
2018	Indeterminate (permanent)	49	51	1513
2018	Term	50	50	47

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	27	73	1536
2020	Term	23	77	37
2019	Indeterminate (permanent)	28	72	1679
2019	Term	26	74	53
2018	Indeterminate (permanent)	27	73	1513
2018	Term	23	77	47

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	11	89	1536
2020	Term	17	83	37
2019	Indeterminate (permanent)	11	89	1679
2018	Indeterminate (permanent)	9	91	1513

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	26	74	1536
2020	Term	17	83	37
2019	Indeterminate (permanent)	25	75	1679
2019	Casual	0	100	17
2019	Student	0	100	16
2018	Indeterminate (permanent)	26	74	1513
2018	Term	12	88	47
2018	Casual	0	100	10
2018	Student	0	100	10

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	10	90	1536
2020	Term	16	84	37
2019	Indeterminate (permanent)	11	89	1679
2019	Student	0	100	16
2018	Indeterminate (permanent)	11	89	1513

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	12	88	1536
2019	Indeterminate (permanent)	12	88	1679
2019	Student	0	100	16
2018	Indeterminate (permanent)	12	88	1513
2018	Term	12	88	47
2018	Casual	0	100	10
2018	Student	0	100	10

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	13	87	1536
2020	Term	14	86	37
2019	Indeterminate (permanent)	14	86	1679
2019	Term	20	80	53
2018	Indeterminate (permanent)	15	85	1513
2018	Term	17	83	47

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	12	88	1536
2019	Indeterminate (permanent)	12	88	1679
2018	Indeterminate (permanent)	12	88	1513

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	23	77	1536
2020	Term	18	82	37
2019	Indeterminate (permanent)	25	75	1679
2019	Term	23	77	53
2019	Casual	36	64	17
2019	Student	31	69	16
2018	Indeterminate (permanent)	25	75	1513
2018	Term	29	71	47

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	11	89	1365
2019	Indeterminate (permanent)	11	89	1488
2018	Indeterminate (permanent)	12	88	1346
2018	Term	25	75	42

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	16	84	1365
2019	Indeterminate (permanent)	19	81	1488
2019	Student	44	56	16
2018	Indeterminate (permanent)	16	84	1346
2018	Term	24	76	42

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	9	91	1365
2019	Indeterminate (permanent)	10	90	1488
2018	Indeterminate (permanent)	10	90	1346
2018	Term	18	82	42

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	7	93	1365
2019	Indeterminate (permanent)	7	93	1488
2018	Indeterminate (permanent)	8	92	1346
2018	Term	18	82	42

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	12	88	1365
2019	Indeterminate (permanent)	14	86	1488
2018	Indeterminate (permanent)	12	88	1346
2018	Term	16	84	42

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	10	90	1365
2019	Indeterminate (permanent)	11	89	1488
2018	Indeterminate (permanent)	12	88	1346

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	7	93	1365
2019	Indeterminate (permanent)	9	91	1488
2018	Indeterminate (permanent)	8	92	1346
2018	Term	11	89	42

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	12	88	1365
2019	Indeterminate (permanent)	11	89	1488
2019	Student	31	69	16
2018	Indeterminate (permanent)	11	89	1346
2018	Student	50	50	10

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	13	87	1365
2019	Indeterminate (permanent)	11	89	1488
2019	Student	0	100	16
2018	Indeterminate (permanent)	13	87	1346

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	29	71	1365
2019	Indeterminate (permanent)	30	70	1488
2018	Indeterminate (permanent)	29	71	1346
2018	Term	14	86	42

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	8	92	1365
2019	Indeterminate (permanent)	10	90	1488
2019	Student	0	100	16
2018	Indeterminate (permanent)	9	91	1346
2018	Casual	0	100	10

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	42	58	1365
2019	Indeterminate (permanent)	43	57	1488
2019	Student	50	50	16
2018	Indeterminate (permanent)	44	56	1346
2018	Term	38	62	42

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	3	97	1365
2019	Indeterminate (permanent)	2	98	1488
2019	Student	0	100	16
2018	Indeterminate (permanent)	2	98	1346
2018	Term	0	100	42
2018	Casual	0	100	10
2018	Student	0	100	10

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	57	43	1365
2019	Indeterminate (permanent)	56	44	1488
2019	Student	38	63	16
2018	Indeterminate (permanent)	57	43	1346
2018	Term	53	47	42

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	6	94	1365
2019	Indeterminate (permanent)	6	94	1488
2019	Student	0	100	16
2018	Indeterminate (permanent)	5	95	1346

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	14	86	1365
2019	Indeterminate (permanent)	13	87	1488
2018	Indeterminate (permanent)	12	88	1346

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	23	23	19	8	7	16	4	58	19	13224
2020	Term	30	22	15	6	2	20	6	70	10	395
2020	Casual	36	19	13	2	3	20	7	76	7	156
2019	Indeterminate (permanent)	20	23	21	9	9	15	3	53	22	12439
2019	Term	27	23	17	6	3	16	8	67	12	475
2019	Casual	27	22	13	5	2	20	12	71	10	224
2019	Student	23	16	11	3	3	31	13	69	11	166
2018	Indeterminate (permanent)	19	24	22	9	9	13	3	52	22	9826
2018	Term	27	24	18	5	5	17	5	65	12	351
2018	Casual	38	18	16	1	2	19	6	75	4	200
2018	Student	26	11	8	2	3	39	12	75	10	104
2017	Indeterminate (permanent)	20	26	20	9	8	13	3	55	21	11888
2017	Seasonal	0	8	30	32	0	30	0	11	45	10
2017	Term	26	21	19	5	4	16	9	63	12	410
2017	Casual	33	19	18	1	1	18	10	72	2	142
2017	Student	27	17	11	3	0	30	12	76	6	102
2014	Indeterminate (permanent)	17	25	21	9	9	16	3	52	22	14046
2014	Seasonal	24	38	12	0	13	5	8	71	15	18
2014	Term	22	24	23	5	5	17	5	58	12	365
2014	Casual	33	21	14	3	4	19	7	72	9	233
2014	Student	25	11	15	2	0	29	18	68	4	63

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	32	15	6	5	4	1	72	12	13216
2020	Term	49	27	12	4	1	6	1	82	5	395
2020	Casual	55	20	11	1	3	7	3	84	4	156
2019	Indeterminate (permanent)	35	33	16	7	6	4	0	70	14	12430
2019	Term	50	28	11	4	2	4	1	82	6	474
2019	Casual	48	26	9	4	3	7	3	82	8	223
2019	Student	43	28	13	2	3	10	2	80	5	165
2018	Indeterminate (permanent)	32	33	18	7	7	3	0	67	14	9823
2018	Term	41	32	14	4	3	5	1	77	7	352
2018	Casual	53	29	9	1	2	4	1	87	3	200
2018	Student	43	18	13	1	1	22	2	81	3	104
2017	Indeterminate (permanent)	33	34	16	7	6	3	0	70	14	11865
2017	Seasonal	8	19	30	20	0	22	0	35	26	10
2017	Term	44	32	13	4	2	4	2	81	6	410
2017	Casual	52	29	8	2	0	6	3	89	2	141
2017	Student	49	27	9	4	0	9	2	85	5	102
2014	Indeterminate (permanent)	26	34	19	8	7	6	1	65	15	14029
2014	Seasonal	42	16	14	10	7	0	10	64	20	18
2014	Term	31	35	18	5	3	7	2	72	8	364
2014	Casual	44	24	11	5	2	12	3	80	8	234
2014	Student	38	20	23	0	0	13	6	71	0	63

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	7	93	13228
2020	Term	3	97	396
2019	Indeterminate (permanent)	7	93	12397
2019	Term	4	96	474
2019	Casual	5	95	223
2019	Student	4	96	167
2018	Indeterminate (permanent)	8	92	9831
2018	Term	3	97	353
2018	Casual	0	100	200

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	36	64	869
2019	Indeterminate (permanent)	41	59	876
2019	Term	32	68	15
2018	Indeterminate (permanent)	39	61	715

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	74	26	869
2019	Indeterminate (permanent)	74	26	876
2019	Term	64	36	15
2018	Indeterminate (permanent)	76	24	715

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	6	94	869
2020	Term	0	100	11
2019	Indeterminate (permanent)	6	94	876
2019	Term	0	100	15
2018	Indeterminate (permanent)	6	94	715

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	0	100	869
2020	Term	0	100	11
2019	Indeterminate (permanent)	1	99	876
2019	Term	0	100	15
2018	Indeterminate (permanent)	1	99	715

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	10	90	869
2019	Indeterminate (permanent)	10	90	876
2018	Indeterminate (permanent)	9	91	715

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	5	95	869
2020	Term	0	100	11
2019	Indeterminate (permanent)	7	93	876
2018	Indeterminate (permanent)	4	96	715

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	10	90	869
2019	Indeterminate (permanent)	11	89	876
2018	Indeterminate (permanent)	9	91	715

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	18	82	869
2019	Indeterminate (permanent)	18	82	857
2019	Term	30	70	15
2018	Indeterminate (permanent)	19	81	716

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	15	85	869
2019	Indeterminate (permanent)	16	84	857
2018	Indeterminate (permanent)	16	84	715

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	11	89	869
2019	Indeterminate (permanent)	10	90	857
2018	Indeterminate (permanent)	11	89	715

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	5	95	869
2019	Indeterminate (permanent)	5	95	857
2019	Casual	0	100	12
2018	Indeterminate (permanent)	5	95	715

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	25	75	869
2019	Indeterminate (permanent)	31	69	857
2019	Term	37	63	15
2018	Indeterminate (permanent)	27	73	715

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	26	74	869
2019	Indeterminate (permanent)	28	72	857
2019	Term	32	68	15
2018	Indeterminate (permanent)	27	73	715

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	3	97	869
2020	Term	0	100	11
2019	Indeterminate (permanent)	5	95	857
2018	Indeterminate (permanent)	3	97	715

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	2	98	869
2020	Term	0	100	11
2019	Indeterminate (permanent)	2	98	857
2019	Casual	0	100	12
2018	Indeterminate (permanent)	2	98	715

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	9	91	869
2020	Term	0	100	11
2019	Indeterminate (permanent)	7	93	857
2018	Indeterminate (permanent)	7	93	715

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	16	84	869
2019	Indeterminate (permanent)	13	87	857
2018	Indeterminate (permanent)	13	87	715

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	1	99	869
2020	Term	0	100	11
2019	Indeterminate (permanent)	1	99	857
2019	Term	0	100	15
2018	Indeterminate (permanent)	1	99	715

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	15	85	869
2019	Indeterminate (permanent)	18	82	857
2019	Term	0	100	15
2018	Indeterminate (permanent)	20	80	715

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Term	0	100	11
2019	Indeterminate (permanent)	1	99	857
2019	Term	0	100	15
2018	Indeterminate (permanent)	1	99	715

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	26	74	869
2019	Indeterminate (permanent)	24	76	857
2018	Indeterminate (permanent)	25	75	715

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	35	65	869
2019	Indeterminate (permanent)	34	66	850
2018	Indeterminate (permanent)	29	71	714

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	17	83	869
2019	Indeterminate (permanent)	17	83	850
2018	Indeterminate (permanent)	15	85	714

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	5	95	869
2019	Indeterminate (permanent)	6	94	850
2019	Term	0	100	14
2018	Indeterminate (permanent)	5	95	714

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	18	82	869
2019	Indeterminate (permanent)	20	80	850
2018	Indeterminate (permanent)	19	81	714

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	6	94	869
2019	Indeterminate (permanent)	4	96	850
2019	Term	0	100	14
2018	Indeterminate (permanent)	6	94	714

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	8	92	869
2019	Indeterminate (permanent)	7	93	850
2019	Term	0	100	14
2018	Indeterminate (permanent)	9	91	714

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	7	93	869
2019	Indeterminate (permanent)	9	91	850
2018	Indeterminate (permanent)	8	92	714

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	10	90	869
2020	Term	0	100	11
2019	Indeterminate (permanent)	7	93	850
2019	Term	0	100	14
2018	Indeterminate (permanent)	8	92	714

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	44	56	869
2019	Indeterminate (permanent)	45	55	850
2019	Term	54	46	14
2018	Indeterminate (permanent)	46	54	715

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	6	94	801
2019	Indeterminate (permanent)	5	95	737
2018	Indeterminate (permanent)	5	95	650

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	16	84	801
2019	Indeterminate (permanent)	14	86	737
2018	Indeterminate (permanent)	12	88	650

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	5	95	801
2019	Indeterminate (permanent)	4	96	737
2018	Indeterminate (permanent)	3	97	650

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	3	97	801
2019	Indeterminate (permanent)	4	96	737
2019	Term	0	100	14
2018	Indeterminate (permanent)	3	97	650

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	5	95	801
2019	Indeterminate (permanent)	4	96	737
2019	Term	0	100	14
2018	Indeterminate (permanent)	2	98	650

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	6	94	801
2019	Indeterminate (permanent)	5	95	737
2019	Term	0	100	14
2018	Indeterminate (permanent)	4	96	650

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	6	94	801
2019	Indeterminate (permanent)	8	92	737
2018	Indeterminate (permanent)	7	93	650

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	12	88	801
2019	Indeterminate (permanent)	11	89	737
2018	Indeterminate (permanent)	13	87	650

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	11	89	801
2019	Indeterminate (permanent)	9	91	737
2018	Indeterminate (permanent)	12	88	650

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	27	73	801
2019	Indeterminate (permanent)	23	77	737
2018	Indeterminate (permanent)	27	73	650

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	7	93	801
2019	Indeterminate (permanent)	8	92	737
2018	Indeterminate (permanent)	10	90	650

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	43	57	801
2019	Indeterminate (permanent)	42	58	737
2019	Term	57	43	14
2018	Indeterminate (permanent)	42	58	651

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	2	98	801
2019	Indeterminate (permanent)	1	99	737
2018	Indeterminate (permanent)	4	96	650

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	63	37	801
2019	Indeterminate (permanent)	60	40	737
2019	Term	66	34	14
2018	Indeterminate (permanent)	68	32	650

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	4	96	801
2019	Indeterminate (permanent)	3	97	737
2019	Term	0	100	14
2018	Indeterminate (permanent)	4	96	650

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	13	87	801
2019	Indeterminate (permanent)	10	90	737
2018	Indeterminate (permanent)	10	90	650

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	25	24	21	4	4	19	4	62	11	13217
2020	Term	33	20	15	2	1	22	6	74	4	394
2020	Casual	38	21	13	1	2	21	5	79	4	156
2019	Indeterminate (permanent)	22	21	24	5	5	19	4	56	13	12442
2019	Term	32	16	17	4	2	20	9	68	8	473
2019	Casual	31	17	15	3	1	21	12	72	6	224
2019	Student	25	13	14	2	1	33	13	68	7	168
2018	Indeterminate (permanent)	21	23	27	5	4	17	3	55	11	9830
2018	Term	27	27	16	1	2	23	4	73	4	349
2018	Casual	34	16	19	1	1	24	5	71	3	197
2018	Student	26	10	10	2	0	42	10	74	4	105
2017	Indeterminate (permanent)	21	25	23	4	4	19	4	60	10	11874
2017	Seasonal	0	30	19	0	0	51	0	62	0	10
2017	Term	26	22	18	1	2	22	8	69	5	410
2017	Casual	30	14	23	0	1	23	10	65	1	142
2017	Student	37	17	9	1	1	22	13	83	3	102
2014	Indeterminate (permanent)	19	23	23	4	4	22	5	58	11	14041
2014	Seasonal	24	4	35	0	0	25	13	44	0	18
2014	Term	20	27	19	5	3	21	5	64	10	363
2014	Casual	33	18	18	2	1	19	8	70	4	233
2014	Student	22	22	14	1	0	24	17	74	2	63

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	32	17	5	3	5	1	73	8	13203
2020	Term	50	26	14	2	0	8	1	83	2	396
2020	Casual	55	25	8	2	2	6	3	87	4	156
2019	Indeterminate (permanent)	36	30	18	4	4	6	1	71	9	12421
2019	Term	50	26	12	3	1	6	2	82	4	473
2019	Casual	50	22	11	3	2	9	3	81	5	224
2019	Student	45	24	12	4	0	14	1	81	4	166
2018	Indeterminate (permanent)	33	32	21	5	4	5	0	69	9	9819
2018	Term	42	33	13	2	2	6	1	82	4	349
2018	Casual	54	22	12	1	1	8	1	84	2	197
2018	Student	43	18	12	1	1	23	2	82	3	104
2017	Indeterminate (permanent)	34	34	17	4	3	7	1	74	8	11867
2017	Seasonal	8	36	11	11	0	34	0	66	17	10
2017	Term	43	32	13	2	1	7	2	82	3	409
2017	Casual	43	24	16	1	1	10	6	80	1	142
2017	Student	50	25	13	2	0	6	4	83	2	102
2014	Indeterminate (permanent)	29	33	20	5	3	10	1	69	9	14023
2014	Seasonal	35	28	27	0	0	10	0	70	0	18
2014	Term	32	34	16	4	3	10	2	75	7	364
2014	Casual	46	19	13	4	2	12	4	77	7	234
2014	Student	43	22	18	1	0	13	3	77	2	63

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	11	89	13190
2020	Term	10	90	394
2020	Casual	11	89	154

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	12	88	13191
2020	Term	8	92	394
2020	Casual	8	92	155
2019	Indeterminate (permanent)	15	85	12426
2019	Term	12	88	472
2019	Casual	8	92	223
2019	Student	7	93	168
2017	Indeterminate (permanent)	16	84	11873
2017	Term	10	90	411
2017	Casual	9	91	141
2017	Student	7	93	101
2014	Indeterminate (permanent)	15	85	14003
2014	Term	10	90	366
2014	Casual	9	91	234
2014	Student	9	91	63

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	48	52	1595
2020	Term	39	61	33

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	75	25	1591
2020	Term	95	5	32
2019	Indeterminate (permanent)	79	21	1943
2019	Term	79	21	55
2019	Casual	65	35	20
2019	Student	83	17	12
2017	Indeterminate (permanent)	75	25	1868
2017	Term	77	23	39
2017	Casual	85	15	11
2014	Indeterminate (permanent)	77	23	2115
2014	Term	60	40	35
2014	Casual	75	25	22

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	46	36	10	6	2	0	0	82	8	1208
2020	Term	60	19	18	3	0	0	0	79	3	30
2019	Indeterminate (permanent)	48	31	7	8	5	0	0	80	13	1520
2019	Term	47	44	6	3	0	0	0	91	3	44
2017	Indeterminate (permanent)	45	35	7	7	5	0	0	81	13	1423
2017	Term	50	36	0	7	4	0	2	89	11	30
2014	Indeterminate (permanent)	50	32	6	8	3	0	0	83	11	1645
2014	Term	50	25	12	0	6	3	4	80	7	22
2014	Casual	66	34	0	0	0	0	0	100	0	16

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	43	31	12	6	3	2	3	78	9	13226
2020	Term	47	32	8	5	1	2	4	84	7	395
2020	Casual	58	21	7	4	1	2	7	87	6	157

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	32	33	16	10	6	2	0	67	17	13207
2020	Term	46	30	13	7	2	2	1	77	9	396
2020	Casual	52	26	13	3	1	5	0	82	5	157

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	36	39	11	10	3	76	13	13251
2020	Term	49	36	6	7	1	86	8	395
2020	Casual	56	38	4	1	0	94	2	157

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	36	12	10	5	74	14	13198
2020	Term	48	32	9	9	2	80	11	395
2020	Casual	60	31	6	2	1	91	3	156

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	35	37	17	7	3	1	1	72	10	13137
2020	Term	41	37	14	5	2	1	1	79	6	392
2020	Casual	53	27	14	1	2	1	3	83	3	156

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	42	34	13	6	3	1	1	77	9	13197
2020	Term	57	30	10	2	1	0	0	87	4	396
2020	Casual	61	25	11	2	0	2	0	87	2	156

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	56	20	9	2	1	8	4	87	4	13207
2020	Term	68	13	5	1	1	8	4	92	2	395
2020	Casual	74	14	2	1	0	4	5	97	1	157

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	40	33	14	8	4	2	0	74	12	13180
2020	Term	48	27	11	8	3	2	1	77	11	392
2020	Casual	48	23	15	4	3	5	2	76	8	156

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	45	30	10	8	6	1	0	76	14	13160
2020	Term	53	31	7	5	3	0	0	84	8	394
2020	Casual	59	22	8	8	1	1	2	83	8	155

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	44	31	10	8	5	1	76	14	13184
2020	Term	55	28	8	4	3	1	85	8	392
2020	Casual	63	26	10	1	1	0	89	1	155

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	81	19	3731

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	24	41	16	13	5	0	0	66	18	3243

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	35	39	15	6	3	1	0	75	10	13228
2020	Term	44	33	12	7	1	3	1	79	8	395
2020	Casual	48	31	10	6	0	5	0	83	7	157
2019	Indeterminate (permanent)	27	39	18	8	5	2	0	68	13	12411
2019	Term	35	39	12	6	3	5	0	78	9	474
2019	Casual	34	35	16	5	4	6	0	74	9	224
2019	Student	25	32	20	15	1	7	0	61	17	167
2018	Indeterminate (permanent)	26	39	19	9	5	2	0	67	14	9846
2018	Term	32	34	17	9	4	3	1	68	14	348
2018	Casual	34	32	19	4	3	7	2	71	7	197
2018	Student	34	33	15	7	2	9	0	74	9	105
2017	Indeterminate (permanent)	23	39	19	9	6	3	0	64	16	11857
2017	Seasonal	0	44	34	0	0	22	0	57	0	10
2017	Term	27	38	16	7	4	7	1	71	12	409
2017	Casual	34	32	15	6	1	10	2	75	8	141
2017	Student	28	38	14	10	1	8	1	73	12	102

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	36	29	13	11	9	1	0	66	21	13218
2020	Term	45	26	11	10	7	1	0	72	17	394
2020	Casual	51	27	10	5	5	1	2	79	10	155

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	44	28	15	5	5	3	1	75	10	13148
2020	Term	55	24	12	2	3	3	1	83	5	393
2020	Casual	59	24	11	0	2	3	2	87	2	156

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	31	33	17	11	7	1	0	65	18	13230
2020	Term	41	32	14	8	2	2	1	75	10	394
2020	Casual	54	27	11	4	2	2	0	82	6	157
2019	Indeterminate (permanent)	22	36	19	12	9	1	0	59	22	12431
2019	Term	33	38	17	8	3	2	0	72	11	475
2019	Casual	38	34	13	9	2	3	0	74	12	224
2019	Student	35	37	14	7	1	5	1	76	9	168
2018	Indeterminate (permanent)	22	35	19	13	9	1	0	58	23	9863
2018	Term	30	40	14	9	5	2	0	71	15	348
2018	Casual	37	40	13	4	2	2	2	80	6	199
2018	Student	34	36	17	5	0	8	0	76	5	105
2017	Indeterminate (permanent)	19	37	19	14	10	2	0	57	24	11872
2017	Seasonal	16	41	11	11	9	11	0	64	23	10
2017	Term	28	35	18	9	7	2	0	65	17	411
2017	Casual	38	37	16	6	1	1	1	77	7	142
2017	Student	34	38	15	7	1	5	0	75	9	102

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	25	47	12	11	3	1	1	73	14	3728
2019	Indeterminate (permanent)	21	45	15	11	4	1	2	69	16	3370
2019	Term	36	54	2	5	3	0	0	90	8	28

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	22	29	23	14	12	0	51	26	13251
2020	Term	23	32	25	12	8	0	55	20	396
2020	Casual	43	32	18	5	3	1	75	7	157

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	32	28	19	11	10	0	0	60	21	13212
2020	Term	35	28	16	14	7	0	0	62	21	394
2020	Casual	40	22	15	11	9	1	1	64	20	157
2019	Indeterminate (permanent)	23	25	21	14	18	0	1	48	31	12445
2019	Term	27	25	21	13	12	0	1	53	26	472
2019	Casual	31	17	22	12	16	1	1	49	28	223
2019	Student	27	24	21	11	15	0	1	52	27	168
2018	Indeterminate (permanent)	19	22	21	15	21	0	1	42	37	9875
2018	Term	22	20	19	18	20	0	1	42	38	351
2018	Casual	27	28	18	11	14	1	0	56	26	200
2018	Student	20	30	22	11	14	1	2	51	26	105
2017	Indeterminate (permanent)	21	22	20	15	20	0	1	44	36	11856
2017	Seasonal	8	30	19	0	43	0	0	38	43	10
2017	Term	12	26	22	14	25	0	1	38	39	410
2017	Casual	20	21	12	20	24	0	2	42	46	142
2017	Student	19	18	19	16	26	0	2	38	42	102

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	25	29	24	13	9	0	0	54	23	13217
2020	Term	36	32	20	7	3	1	0	69	11	395
2020	Casual	50	34	11	3	1	1	1	86	3	157
2019	Indeterminate (permanent)	24	30	24	13	9	0	0	54	22	12434
2019	Term	43	32	18	5	1	0	0	76	6	473
2019	Casual	53	28	13	2	2	0	1	82	5	223
2019	Student	57	21	15	4	2	1	1	78	6	168
2018	Indeterminate (permanent)	20	28	27	14	9	0	1	49	23	9869
2018	Term	36	34	22	4	4	0	0	70	8	353
2018	Casual	53	27	13	3	2	0	1	81	5	199
2018	Student	39	27	25	7	1	0	2	67	8	105
2017	Indeterminate (permanent)	23	28	25	14	9	0	1	52	23	11858
2017	Seasonal	36	22	11	19	0	0	11	66	21	10
2017	Term	39	32	17	7	2	0	2	73	10	410
2017	Casual	52	24	11	7	2	0	4	79	10	141
2017	Student	49	35	10	2	2	0	1	86	4	102

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	35	31	19	9	5	0	1	66	14	13178
2020	Term	45	33	12	6	3	1	0	79	9	395
2020	Casual	61	26	7	5	0	1	1	89	5	157
2019	Indeterminate (permanent)	33	32	20	8	5	0	1	66	14	12371
2019	Term	53	27	11	4	2	1	3	83	5	470
2019	Casual	55	29	8	2	1	0	3	88	3	223
2019	Student	62	22	8	4	1	2	1	87	5	167
2018	Indeterminate (permanent)	27	32	22	11	5	0	1	61	17	9814
2018	Term	45	31	15	6	1	0	1	78	7	348
2018	Casual	62	22	9	3	1	0	2	86	5	197
2018	Student	52	24	14	4	3	1	2	79	7	103
2017	Indeterminate (permanent)	30	31	21	10	5	0	2	62	16	11817
2017	Seasonal	38	22	9	19	0	0	11	69	21	10
2017	Term	48	26	16	4	3	0	3	76	7	407
2017	Casual	56	25	8	2	2	1	6	86	5	141
2017	Student	69	20	5	3	1	0	2	90	4	102

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	24	24	21	15	14	0	1	49	29	13161
2020	Term	36	27	15	12	8	1	1	64	20	396
2020	Casual	51	22	17	4	2	1	2	76	7	157
2019	Indeterminate (permanent)	20	24	21	16	17	0	1	45	33	12392
2019	Term	41	24	15	11	8	1	1	66	19	468
2019	Casual	40	30	16	7	5	1	1	71	12	221
2019	Student	54	20	13	7	4	1	2	77	10	168
2018	Indeterminate (permanent)	18	22	23	17	18	0	1	41	35	9834
2018	Term	34	26	18	10	10	1	1	62	20	351
2018	Casual	41	28	16	8	4	1	2	72	12	197
2018	Student	48	20	16	7	6	1	3	70	13	105
2017	Indeterminate (permanent)	18	23	22	18	17	1	2	43	35	11851
2017	Seasonal	27	11	28	22	0	0	11	43	25	10
2017	Term	33	22	17	14	10	1	3	57	25	409
2017	Casual	41	24	14	8	6	1	6	70	15	141
2017	Student	50	31	7	6	3	0	2	83	10	102

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	54	23	11	5	4	0	4	80	9	13174
2020	Term	71	16	6	3	1	1	3	90	4	392
2020	Casual	71	16	7	0	0	0	6	93	0	157
2019	Indeterminate (permanent)	55	22	10	4	3	0	6	82	7	12392
2019	Term	68	16	5	2	1	0	7	91	3	471
2019	Casual	72	14	4	1	1	0	8	94	2	222
2019	Student	80	12	3	1	1	1	3	96	1	168
2018	Indeterminate (permanent)	51	22	12	5	3	0	7	79	9	9838
2018	Term	67	16	6	3	2	1	5	88	5	351
2018	Casual	73	13	3	0	1	1	9	95	2	197
2018	Student	68	20	6	2	0	0	5	92	2	105
2017	Indeterminate (permanent)	47	23	12	5	3	1	10	79	8	11823
2017	Seasonal	38	11	17	0	0	0	34	75	0	10
2017	Term	58	18	10	1	1	1	10	86	3	407
2017	Casual	67	8	2	1	1	1	21	95	2	138
2017	Student	82	11	2	0	1	0	4	97	1	102

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	38	28	18	8	7	0	1	67	15	13189
2020	Term	49	25	12	6	7	1	1	75	13	394
2020	Casual	63	20	9	7	1	1	1	83	8	157
2019	Indeterminate (permanent)	41	29	17	7	5	0	1	70	12	12405
2019	Term	53	27	11	5	2	1	1	82	7	466
2019	Casual	58	27	8	1	2	0	3	89	3	221
2019	Student	53	23	11	8	4	1	1	77	11	168
2018	Indeterminate (permanent)	36	28	19	9	6	0	1	65	16	9858
2018	Term	49	26	15	5	4	0	1	76	9	351
2018	Casual	66	18	9	2	2	0	4	86	4	199
2018	Student	41	29	19	4	7	0	1	70	11	105
2017	Indeterminate (permanent)	36	31	19	8	5	0	1	68	13	11809
2017	Seasonal	50	32	8	11	0	0	0	81	11	10
2017	Term	47	30	12	7	4	0	1	77	10	409
2017	Casual	69	16	11	1	0	1	3	88	1	139
2017	Student	54	23	12	8	2	1	0	78	10	102

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	24	17	9	7	6	65	17	13211
2020	Term	46	24	10	6	7	7	75	14	395
2020	Casual	57	18	15	2	1	7	80	3	157

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	32	33	19	9	5	1	1	67	14	13208
2020	Term	45	34	12	5	2	1	1	81	7	396
2020	Casual	62	29	6	2	1	0	0	92	3	156
2019	Indeterminate (permanent)	28	35	21	9	6	0	1	64	15	12397
2019	Term	47	31	14	4	2	1	1	79	7	473
2019	Casual	48	37	11	3	1	0	1	85	3	224
2019	Student	49	33	10	4	2	1	2	85	6	168
2018	Indeterminate (permanent)	25	33	24	11	6	1	1	59	17	9821
2018	Term	39	30	19	7	3	0	1	70	10	351
2018	Casual	56	27	10	1	1	1	3	87	2	199
2018	Student	54	25	14	3	1	1	2	81	4	104
2017	Indeterminate (permanent)	28	32	22	11	5	0	1	61	16	11808
2017	Seasonal	30	22	27	20	0	0	0	53	20	10
2017	Term	41	31	14	5	3	3	2	76	9	408
2017	Casual	57	19	11	9	0	1	4	80	9	140
2017	Student	54	26	17	2	1	1	0	81	3	102

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	27	33	21	11	6	0	1	61	18	13184
2020	Term	41	31	17	6	3	1	1	73	9	394
2020	Casual	56	28	11	4	0	1	0	85	4	157
2019	Indeterminate (permanent)	23	33	23	12	7	0	1	57	20	12383
2019	Term	39	33	19	6	2	1	1	73	7	471
2019	Casual	42	37	13	6	1	0	1	80	7	223
2019	Student	46	31	13	5	2	1	2	80	7	167
2018	Indeterminate (permanent)	22	31	24	14	8	0	1	54	22	9815
2018	Term	34	36	21	6	2	0	1	70	9	349
2018	Casual	51	28	13	7	0	1	0	80	8	197
2018	Student	43	30	18	4	3	0	2	75	7	104
2017	Indeterminate (permanent)	23	31	23	14	7	0	1	55	21	11809
2017	Seasonal	30	42	9	8	11	0	0	72	19	10
2017	Term	33	34	18	6	5	2	1	70	11	407
2017	Casual	51	23	10	9	2	2	4	79	11	140
2017	Student	53	24	18	3	0	1	1	78	3	102

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	33	32	18	10	6	0	1	65	16	13181
2020	Term	41	31	15	8	4	0	1	73	12	393
2020	Casual	62	20	12	5	1	1	0	83	5	155
2019	Indeterminate (permanent)	31	31	20	11	7	0	1	62	18	12369
2019	Term	42	30	15	10	3	1	0	72	13	471
2019	Casual	49	27	15	6	2	0	1	77	8	222
2019	Student	40	25	21	7	5	0	1	66	13	168
2018	Indeterminate (permanent)	28	30	22	12	8	0	1	58	20	9800
2018	Term	40	29	18	9	3	0	1	69	12	349
2018	Casual	49	27	13	8	3	1	0	77	10	200
2018	Student	27	38	19	8	6	0	2	67	14	104
2017	Indeterminate (permanent)	29	31	20	12	7	0	1	61	19	11813
2017	Seasonal	30	42	17	0	11	0	0	72	11	10
2017	Term	38	33	15	6	5	2	2	74	11	409
2017	Casual	54	21	12	8	2	1	3	78	10	141
2017	Student	48	21	20	7	2	1	0	71	9	101

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	42	27	14	9	8	0	1	69	16	13166
2020	Term	53	26	9	8	3	1	1	80	11	396
2020	Casual	70	17	7	7	0	0	0	87	7	155
2019	Indeterminate (permanent)	39	27	15	9	8	0	1	67	18	12372
2019	Term	56	23	11	6	3	1	1	80	9	471
2019	Casual	61	21	11	4	1	0	2	84	5	224
2019	Student	61	20	11	2	4	1	2	83	6	167

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	36	30	18	9	5	0	1	67	15	13197
2020	Term	42	28	18	9	4	0	0	70	12	396
2020	Casual	50	28	12	7	2	1	0	79	9	156

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	35	31	19	9	5	0	1	67	14	13199
2020	Term	39	31	18	9	3	0	0	70	12	395
2020	Casual	57	23	14	4	0	1	0	81	4	157
2019	Indeterminate (permanent)	36	33	17	8	5	0	1	70	13	12345
2019	Term	50	30	12	5	2	0	1	81	7	471
2019	Casual	46	33	16	4	2	0	1	79	5	224
2019	Student	52	32	9	4	2	0	2	85	5	167
2018	Indeterminate (permanent)	32	32	19	11	5	0	1	65	15	9788
2018	Term	47	28	17	6	2	0	0	75	7	350
2018	Casual	49	28	17	3	2	0	1	78	5	197
2018	Student	38	24	25	10	2	0	1	63	12	104
2017	Indeterminate (permanent)	33	31	19	9	5	1	2	66	14	11761
2017	Seasonal	53	40	8	0	0	0	0	92	0	10
2017	Term	45	32	12	5	2	2	2	80	7	408
2017	Casual	57	21	7	8	1	1	5	83	9	139
2017	Student	50	30	15	1	2	1	1	82	3	102

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	47	29	14	5	3	0	1	77	8	13139
2020	Term	52	30	12	4	2	0	1	82	6	394
2020	Casual	68	22	6	2	1	0	1	91	2	157
2019	Indeterminate (permanent)	50	27	13	5	4	0	1	78	9	12340
2019	Term	63	24	7	2	2	0	1	88	5	470
2019	Casual	62	25	9	2	1	0	1	88	3	224
2019	Student	67	16	13	1	1	1	1	85	2	167
2018	Indeterminate (permanent)	50	27	14	5	3	0	2	78	8	9764
2018	Term	62	18	13	4	1	0	2	82	5	349
2018	Casual	74	13	8	1	1	1	2	89	2	197
2018	Student	66	18	10	4	0	0	2	86	4	104
2017	Indeterminate (permanent)	51	27	13	5	2	0	1	80	7	11862
2017	Seasonal	48	34	8	11	0	0	0	81	11	10
2017	Term	67	21	8	1	1	0	2	90	3	410
2017	Casual	77	15	6	0	0	0	2	94	0	142
2017	Student	79	14	7	0	0	0	0	93	0	102

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	31	34	20	9	5	66	14	13160
2020	Term	45	29	16	8	2	74	10	394
2020	Casual	43	30	19	6	2	73	8	157

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	66	18	7	2	2	1	4	88	4	13151
2020	Term	75	14	5	2	0	0	5	93	2	393
2020	Casual	78	13	5	1	0	1	3	95	1	156
2019	Indeterminate (permanent)	68	15	6	2	2	1	5	88	5	12334
2019	Term	78	12	4	0	2	1	4	94	2	467
2019	Casual	76	11	7	2	0	0	3	90	3	220
2019	Student	78	11	4	0	1	0	5	94	1	166
2018	Indeterminate (permanent)	65	18	7	2	2	1	4	87	5	9782
2018	Term	73	15	7	1	0	0	4	92	1	349
2018	Casual	77	14	5	0	0	1	2	94	0	199
2018	Student	79	12	6	0	0	0	4	94	0	104

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	75	12	5	3	3	1	2	89	6	13138
2020	Term	80	8	4	2	2	1	3	91	4	394
2020	Casual	87	5	1	3	0	0	3	95	4	157
2019	Indeterminate (permanent)	70	13	6	4	4	1	2	85	8	12389
2019	Term	75	13	5	2	3	1	2	90	5	472
2019	Casual	83	8	4	2	2	0	2	92	4	223
2019	Student	79	11	2	3	2	1	2	93	5	168
2018	Indeterminate (permanent)	67	14	7	4	5	1	2	83	9	9784
2018	Term	78	9	5	3	3	0	2	88	6	350
2018	Casual	85	9	1	0	2	1	2	97	2	198
2018	Student	82	6	6	1	2	0	4	91	3	103
2017	Indeterminate (permanent)	69	15	6	4	3	1	2	86	7	11861
2017	Seasonal	53	38	0	9	0	0	0	91	9	10
2017	Term	76	11	8	2	1	0	2	89	3	410
2017	Casual	86	7	2	1	1	0	3	97	1	141
2017	Student	87	7	0	2	1	1	2	97	3	102

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	62	23	8	3	2	0	1	86	6	13113
2020	Term	68	18	7	3	1	1	2	88	4	393
2020	Casual	87	8	5	0	0	0	0	95	0	156
2019	Indeterminate (permanent)	51	29	11	4	3	0	1	81	8	12361
2019	Term	58	27	11	1	2	0	1	86	3	470
2019	Casual	68	22	6	2	1	0	1	91	3	223
2019	Student	75	16	4	2	1	1	1	92	4	167
2018	Indeterminate (permanent)	49	29	12	5	3	0	1	79	8	9829
2018	Term	63	22	9	3	3	0	1	85	6	351
2018	Casual	72	19	5	3	0	1	1	92	3	200
2018	Student	74	14	3	5	1	1	2	91	6	105
2017	Indeterminate (permanent)	50	30	11	5	3	0	1	82	8	11850
2017	Seasonal	48	52	0	0	0	0	0	100	0	10
2017	Term	58	26	8	3	2	1	2	86	5	410
2017	Casual	77	14	6	1	1	0	1	93	2	142
2017	Student	77	15	5	1	1	0	1	93	2	102

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	61	19	9	5	5	0	1	81	10	13148
2020	Term	74	11	7	3	2	0	2	87	6	392
2020	Casual	82	11	3	1	2	0	1	94	3	156
2019	Indeterminate (permanent)	55	21	11	6	6	0	1	78	12	12343
2019	Term	69	17	7	3	2	1	1	88	5	471
2019	Casual	80	13	5	2	1	0	0	92	3	223
2019	Student	74	12	8	4	1	1	1	87	5	168
2018	Indeterminate (permanent)	49	23	13	7	6	0	1	73	14	9804
2018	Term	66	19	6	4	3	0	1	86	8	349
2018	Casual	78	12	5	1	2	1	1	91	4	198
2018	Student	75	13	7	2	1	0	2	90	3	104
2017	Indeterminate (permanent)	54	24	10	6	5	0	1	79	12	11861
2017	Seasonal	42	19	19	20	0	0	0	61	20	10
2017	Term	67	16	7	4	3	0	3	86	7	409
2017	Casual	82	12	2	1	2	0	2	96	2	141
2017	Student	81	9	6	1	1	0	2	92	2	102

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	61	13	5	2	1	0	18	90	4	13176
2020	Term	71	5	2	1	1	0	21	96	2	392
2020	Casual	74	1	3	0	0	0	21	96	0	155
2019	Indeterminate (permanent)	56	14	6	2	1	0	21	88	4	12315
2019	Term	66	7	2	0	1	1	22	96	1	470
2019	Casual	64	5	1	1	1	0	28	96	2	221
2019	Student	75	1	1	0	0	1	22	98	0	168
2018	Indeterminate (permanent)	52	14	6	2	1	0	25	87	5	9749
2018	Term	62	4	2	0	1	1	31	96	2	349
2018	Casual	62	6	1	2	1	1	27	95	3	198
2018	Student	65	3	2	0	0	0	30	97	0	105
2017	Indeterminate (permanent)	54	15	5	2	1	0	22	88	5	11847
2017	Seasonal	53	19	0	0	0	0	28	100	0	10
2017	Term	67	9	2	1	0	0	21	96	1	411
2017	Casual	73	1	1	1	1	0	24	97	1	142
2017	Student	79	4	0	0	1	0	16	99	1	102

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	66	21	7	2	1	0	3	90	3	13214
2020	Term	73	17	5	2	0	1	2	93	2	393
2020	Casual	87	8	4	1	0	0	0	95	1	157
2019	Indeterminate (permanent)	65	20	7	2	1	0	4	89	4	12348
2019	Term	74	13	7	1	1	0	4	91	2	468
2019	Casual	81	11	5	0	1	0	2	94	1	224
2019	Student	89	5	2	0	0	1	3	98	0	166
2018	Indeterminate (permanent)	61	22	7	2	1	0	5	88	4	9762
2018	Term	69	19	4	1	0	1	6	94	1	348
2018	Casual	78	13	3	2	0	1	2	94	3	200
2018	Student	77	12	4	0	0	0	7	96	0	105
2017	Indeterminate (permanent)	64	20	7	2	1	0	6	89	4	11801
2017	Seasonal	62	38	0	0	0	0	0	100	0	10
2017	Term	68	20	3	2	1	0	5	93	4	407
2017	Casual	76	8	5	1	0	0	11	94	1	137
2017	Student	81	11	3	1	1	0	2	95	2	102

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	76	15	4	2	1	0	2	93	3	13217
2020	Term	31	21	19	16	13	0	0	52	29	396
2020	Casual	49	17	11	12	9	0	2	67	21	157
2019	Indeterminate (permanent)	77	13	4	2	1	1	2	93	3	12375
2019	Term	35	17	17	16	14	1	1	53	30	473
2019	Casual	48	14	13	10	12	0	3	64	23	222
2019	Student	49	23	10	7	8	1	3	75	15	168
2018	Indeterminate (permanent)	73	14	5	2	2	0	4	91	4	9807
2018	Term	28	17	17	18	18	1	2	47	36	350
2018	Casual	46	16	11	10	12	0	4	65	24	199
2018	Student	50	17	15	5	9	0	4	70	14	105
2017	Indeterminate (permanent)	70	17	5	2	2	1	4	90	4	11865
2017	Seasonal	30	19	8	32	0	0	11	56	36	10
2017	Term	27	19	19	14	19	0	2	47	34	411
2017	Casual	51	14	12	6	12	0	4	68	19	142
2017	Student	69	11	8	6	4	0	3	82	10	102

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	52	28	13	4	2	0	1	81	6	13219
2020	Term	53	28	11	5	2	0	1	82	7	395
2020	Casual	75	14	8	1	1	0	2	90	2	157
2019	Indeterminate (permanent)	57	26	11	3	2	0	2	84	5	12333
2019	Term	62	24	7	3	2	0	2	88	5	473
2019	Casual	65	21	8	2	1	0	2	88	3	223
2019	Student	62	19	11	6	2	1	0	81	8	167
2018	Indeterminate (permanent)	53	28	12	4	2	0	2	82	6	9786
2018	Term	57	25	11	3	1	0	3	84	4	350
2018	Casual	69	17	7	3	1	1	2	88	5	199
2018	Student	48	29	17	4	1	0	2	78	5	105
2017	Indeterminate (permanent)	53	29	10	3	2	0	2	84	5	11835
2017	Seasonal	70	30	0	0	0	0	0	100	0	10
2017	Term	58	23	9	5	1	0	3	84	6	410
2017	Casual	77	13	5	1	3	0	2	92	3	142
2017	Student	56	25	10	6	3	0	1	82	8	101

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	25	41	23	8	4	0	66	12	13235
2020	Term	31	39	20	6	3	0	70	9	394
2020	Casual	36	42	17	2	2	1	79	4	157

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	17	34	32	12	5	0	0	51	17	13227
2020	Term	24	39	28	6	3	0	0	63	9	396
2020	Casual	40	35	23	1	0	0	0	76	1	157
2019	Indeterminate (permanent)	19	34	31	12	4	0	0	53	16	12459
2019	Term	30	40	22	5	2	0	1	71	6	474
2019	Casual	39	39	16	4	2	0	0	78	6	221
2019	Student	34	47	15	4	1	0	0	80	5	167
2018	Indeterminate (permanent)	17	32	33	13	5	0	0	49	18	9891
2018	Term	27	37	26	8	2	0	0	64	10	351
2018	Casual	43	36	18	2	1	0	0	79	3	200
2018	Student	37	37	19	7	0	0	0	74	7	105
2017	Indeterminate (permanent)	15	31	36	12	5	0	0	46	18	11898
2017	Seasonal	38	11	50	0	0	0	0	50	0	10
2017	Term	23	40	26	7	4	1	0	63	11	411
2017	Casual	41	33	21	2	1	1	2	75	3	142
2017	Student	38	40	21	0	1	0	0	78	1	102

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	11	19	35	23	11	0	0	35	30	13193
2020	Term	6	11	32	33	18	0	0	51	17	392
2020	Casual	1	10	22	43	23	0	1	67	11	153
2019	Indeterminate (permanent)	10	17	36	25	12	0	0	37	27	12272
2019	Term	5	10	29	31	23	1	1	55	15	470
2019	Casual	4	9	25	35	25	0	0	61	14	223
2019	Student	5	12	26	35	22	0	0	57	17	167
2018	Indeterminate (permanent)	10	18	35	24	12	0	0	36	28	9750
2018	Term	3	12	24	36	25	0	0	61	15	348
2018	Casual	1	4	24	34	36	0	0	70	6	194
2018	Student	5	13	25	33	24	0	0	57	18	104
2017	Indeterminate (permanent)	8	18	38	23	12	0	1	35	26	11826
2017	Seasonal	0	0	39	30	19	0	11	56	0	10
2017	Term	4	12	34	27	21	1	0	49	17	411
2017	Casual	1	3	27	29	38	0	2	68	4	139
2017	Student	2	5	29	38	24	0	2	63	7	101

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	32	51	16	1	61	39	13256
2020	Term	32	47	18	3	60	40	395
2020	Casual	40	43	12	5	51	49	157

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	34	66	4049
2020	Term	42	58	121
2020	Casual	42	58	60

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	44	18	12	8	8	1	9	69	18	13242
2020	Term	51	16	8	3	4	2	17	81	9	394
2020	Casual	52	9	12	4	1	2	19	78	7	155
2019	Indeterminate (permanent)	39	17	14	11	12	1	6	60	24	12231
2019	Term	51	17	11	7	3	2	10	77	11	464
2019	Casual	48	15	10	8	7	1	11	71	17	220
2019	Student	47	16	10	4	5	2	16	76	11	165
2018	Indeterminate (permanent)	39	15	14	11	14	1	6	59	26	9819
2018	Term	48	15	13	9	4	1	10	70	15	350
2018	Casual	56	13	6	6	6	3	11	80	13	194
2018	Student	38	17	14	6	7	5	14	68	15	103

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	10	20	18	20	27	1	3	32	50	4045
2020	Term	18	26	14	16	23	0	4	45	40	120
2020	Casual	24	28	12	21	12	0	3	53	34	60

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	6	16	15	22	39	1	2	22	62	4047
2020	Term	9	23	15	16	34	1	2	33	51	121
2020	Casual	12	28	17	15	22	3	2	42	39	60

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for Department of National Defence by Question 105. What is your current employee status?

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark