2020 Public Service Employee Survey Results by Theme for Employment and Social Development Canada by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 40 8 6 2 0 0 85 8 3009
2020 Non-supervisor 41 37 11 7 4 0 0 78 10 15968
2019 Supervisor 43 39 9 5 3 0 0 82 9 2632
2019 Non-supervisor 34 39 13 8 6 0 0 73 14 13266
2018 Supervisor 41 43 8 6 3 0 0 84 8 2326
2018 Non-supervisor 32 42 13 8 5 0 0 74 13 12247
2017 Supervisor 39 45 7 5 3 0 0 84 9 2447
2017 Non-supervisor 31 44 12 8 5 0 0 75 13 13367
2014 Supervisor 35 45 10 7 4 0 0 80 10 2562
2014 Non-supervisor 25 45 14 9 7 0 0 70 16 12739

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 38 10 8 3 0 0 79 11 2996
2020 Non-supervisor 35 35 14 9 6 0 0 71 15 15928
2019 Supervisor 38 39 10 8 4 0 0 77 13 2622
2019 Non-supervisor 29 35 16 11 8 0 0 64 20 13243
2018 Supervisor 36 41 10 8 5 0 0 77 13 2317
2018 Non-supervisor 27 37 16 11 8 0 0 65 19 12256
2017 Supervisor 33 41 10 9 7 0 0 74 16 2444
2017 Non-supervisor 27 37 16 11 9 0 0 64 20 13356

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 62 29 6 2 1 0 0 91 3 2989
2020 Non-supervisor 54 31 9 3 2 0 0 85 5 15820
2019 Supervisor 58 31 7 2 1 0 0 89 4 2609
2019 Non-supervisor 49 34 11 4 2 0 0 83 6 13195
2018 Supervisor 56 34 5 3 1 0 0 91 4 2295
2018 Non-supervisor 48 35 10 4 2 0 0 84 6 12187
2017 Supervisor 56 35 5 2 1 0 0 92 3 2444
2017 Non-supervisor 49 35 10 3 2 0 0 85 5 13338
2014 Supervisor 64 27 6 2 1 0 0 92 3 2563
2014 Non-supervisor 55 31 9 3 2 0 0 86 5 12731

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 48 38 8 5 2 0 0 86 6 3013
2020 Non-supervisor 46 35 10 5 3 0 0 82 8 15963
2019 Supervisor 47 37 9 5 2 0 0 84 7 2632
2019 Non-supervisor 39 38 12 7 4 0 0 77 11 13268
2018 Supervisor 43 40 9 5 3 0 0 84 8 2325
2018 Non-supervisor 38 40 13 6 4 0 0 77 10 12273
2017 Supervisor 43 42 9 5 2 0 0 84 7 2436
2017 Non-supervisor 37 40 12 6 4 0 0 77 10 13319
2014 Supervisor 41 41 10 5 3 0 0 82 8 2561
2014 Non-supervisor 33 41 13 7 5 0 0 74 12 12730

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 32 10 5 2 0 0 82 7 3001
2020 Non-supervisor 50 29 12 5 4 1 0 79 9 15896
2019 Supervisor 42 33 14 7 3 0 0 76 10 2629
2019 Non-supervisor 38 32 15 8 7 1 0 70 14 13228
2018 Supervisor 39 35 14 7 4 0 0 74 11 2320
2018 Non-supervisor 36 32 17 8 6 1 0 69 14 12256
2017 Supervisor 37 36 15 8 4 0 0 73 12 2446
2017 Non-supervisor 34 33 16 9 6 1 0 68 15 13341
2014 Supervisor 27 38 16 12 6 0 0 66 18 2553
2014 Non-supervisor 21 35 20 13 10 1 0 57 23 12721

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 36 10 6 2 0 0 83 7 2978
2020 Non-supervisor 47 32 11 6 3 0 0 79 9 15817
2019 Supervisor 41 35 14 7 3 0 0 76 10 2613
2019 Non-supervisor 36 34 15 9 6 0 0 71 15 13180
2018 Supervisor 38 37 14 7 4 0 0 75 11 2313
2018 Non-supervisor 34 35 16 9 5 0 0 70 14 12180
2017 Supervisor 36 39 14 8 4 0 0 74 12 2446
2017 Non-supervisor 33 36 16 9 6 0 0 70 14 13349
2014 Supervisor 28 40 15 12 5 0 0 68 17 2553
2014 Non-supervisor 21 37 20 13 8 1 0 58 22 12716

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 25 19 10 5 2 0 66 15 3008
2020 Non-supervisor 35 24 19 10 7 5 0 62 18 15949
2019 Supervisor 35 25 19 12 7 3 0 61 19 2634
2019 Non-supervisor 29 23 19 13 11 4 0 55 25 13268
2018 Supervisor 33 25 19 13 8 3 0 59 21 2326
2018 Non-supervisor 27 24 21 13 10 4 0 54 25 12270
2017 Supervisor 31 25 20 13 8 3 0 58 22 2449
2017 Non-supervisor 26 24 20 13 10 6 1 54 25 13351
2014 Supervisor 25 24 21 16 10 4 0 51 27 2552
2014 Non-supervisor 20 24 20 16 13 6 1 47 31 12714
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 64 24 7 3 1 0 1 89 4 3001
2020 Non-supervisor 38 23 18 5 3 3 10 70 10 15932
2019 Supervisor 61 26 8 2 1 0 1 88 3 2633
2019 Non-supervisor 36 24 18 6 5 2 9 67 12 13255

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 30 7 5 2 0 0 86 7 3002
2020 Non-supervisor 50 29 10 6 3 1 1 81 9 15946
2019 Supervisor 52 31 8 6 3 0 0 83 9 2614
2019 Non-supervisor 46 31 11 7 4 1 0 79 11 13232
2018 Supervisor 48 33 8 7 3 0 0 82 10 2309
2018 Non-supervisor 44 33 11 7 4 1 0 77 12 12215
2017 Supervisor 47 35 7 7 4 0 0 82 11 2447
2017 Non-supervisor 44 34 10 7 4 1 0 79 11 13346
2014 Supervisor 45 35 8 8 4 0 0 81 11 2564
2014 Non-supervisor 38 35 11 9 5 1 0 75 14 12737

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 60 26 7 5 2 0 0 86 7 3014
2020 Non-supervisor 57 25 9 5 3 0 1 83 8 15977
2019 Supervisor 56 27 8 5 3 0 0 83 8 2634
2019 Non-supervisor 52 28 9 6 4 0 0 80 10 13278
2018 Supervisor 50 30 10 6 4 0 0 80 10 2320
2018 Non-supervisor 48 28 11 6 5 1 0 77 11 12249
2017 Supervisor 51 30 8 6 4 0 0 81 11 2440
2017 Non-supervisor 51 27 10 6 4 1 0 79 10 13337
2014 Supervisor 47 32 9 7 4 0 0 79 11 2560
2014 Non-supervisor 44 31 12 7 6 0 0 75 13 12732

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 33 10 6 2 5 0 81 8 3010
2020 Non-supervisor 42 25 13 4 3 13 1 77 9 15968
2019 Supervisor 34 38 13 8 4 3 0 75 12 2612
2019 Non-supervisor 33 29 15 7 5 9 0 69 14 13279
2018 Supervisor 35 36 14 9 5 2 0 72 14 2336
2018 Non-supervisor 30 30 17 7 5 10 0 67 14 12301
2017 Supervisor 34 36 13 10 5 3 0 72 15 2446
2017 Non-supervisor 30 30 15 7 5 12 1 68 15 13370
2014 Supervisor 29 40 13 10 5 3 0 72 15 2559
2014 Non-supervisor 23 30 18 9 7 12 0 60 19 12730

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 35 12 7 3 1 0 77 10 2999
2020 Non-supervisor 40 29 14 7 4 5 0 73 12 15934
2019 Supervisor 32 39 14 10 4 1 0 71 14 2605
2019 Non-supervisor 30 31 17 10 8 4 0 64 18 13247
2018 Supervisor 32 38 14 10 5 0 0 70 16 2325
2018 Non-supervisor 28 31 18 11 7 4 0 62 19 12265
2017 Supervisor 30 39 14 10 6 1 0 70 16 2444
2017 Non-supervisor 28 31 18 11 8 5 0 61 19 13366
2014 Supervisor 24 39 18 12 6 0 0 64 19 2560
2014 Non-supervisor 19 30 22 14 11 5 0 51 26 12731

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 38 16 12 5 2 0 67 17 3002
2020 Non-supervisor 31 29 17 9 5 9 0 66 16 15901
2019 Supervisor 20 39 18 15 6 2 0 60 21 2600
2019 Non-supervisor 22 28 20 13 8 8 0 55 23 13232
2018 Supervisor 19 40 18 15 7 1 0 59 22 2331
2018 Non-supervisor 20 28 21 13 8 8 0 53 24 12248
2017 Supervisor 19 40 17 15 7 2 0 60 22 2445
2017 Non-supervisor 21 28 20 13 9 10 0 54 24 13343
2014 Supervisor 14 38 21 18 8 1 0 52 26 2559
2014 Non-supervisor 14 25 23 17 12 9 0 42 32 12725

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 40 15 14 5 1 0 66 19 3009
2020 Non-supervisor 30 32 15 12 7 4 0 65 19 15959
2019 Supervisor 19 40 18 17 7 1 0 59 24 2610
2019 Non-supervisor 22 31 19 14 10 4 0 55 26 13272
2018 Supervisor 20 39 16 17 8 0 0 59 25 2336
2018 Non-supervisor 20 31 19 16 10 4 0 53 27 12287
2017 Supervisor 20 40 15 16 8 1 0 61 24 2444
2017 Non-supervisor 21 32 17 14 10 6 0 56 25 13343
2014 Supervisor 16 39 16 18 9 1 0 56 28 2559
2014 Non-supervisor 14 29 19 19 14 5 0 46 34 12719
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 36 39 12 9 4 0 0 75 13 3011
2020 Non-supervisor 33 34 16 10 6 0 1 68 16 15965
2019 Supervisor 31 41 12 11 5 0 0 73 15 2629
2019 Non-supervisor 27 35 16 13 9 0 0 62 22 13274
2018 Supervisor 31 38 13 11 6 0 0 69 18 2334
2018 Non-supervisor 25 34 18 13 10 0 0 59 23 12295
2017 Supervisor 28 41 13 12 6 0 0 69 18 2446
2017 Non-supervisor 24 35 17 14 10 0 0 60 24 13363
2014 Supervisor 25 39 15 13 7 0 0 64 21 2562
2014 Non-supervisor 18 34 19 16 12 0 0 52 28 12739

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 43 10 9 2 0 0 78 11 2990
2020 Non-supervisor 39 40 10 8 3 0 0 79 11 15881
2019 Supervisor 34 44 10 9 3 0 0 78 12 2613
2019 Non-supervisor 34 42 11 9 3 0 0 77 12 13208
2018 Supervisor 31 43 11 10 4 0 0 75 14 2334
2018 Non-supervisor 32 42 12 9 4 0 0 75 13 12297
2017 Supervisor 30 47 9 9 4 0 0 77 13 2449
2017 Non-supervisor 33 43 11 9 4 0 0 76 13 13356

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 31 10 6 3 0 0 81 9 3000
2020 Non-supervisor 46 30 12 7 4 1 1 77 11 15929
2019 Supervisor 45 32 10 8 4 0 0 78 12 2632
2019 Non-supervisor 41 32 13 8 5 1 1 74 13 13253
2018 Supervisor 40 37 11 8 4 0 0 77 13 2321
2018 Non-supervisor 38 35 12 9 5 1 1 74 14 12262
2017 Supervisor 37 39 10 9 5 0 0 77 14 2447
2017 Non-supervisor 38 36 12 8 5 1 1 75 13 13360
2014 Supervisor 36 38 11 10 5 0 0 74 15 2564
2014 Non-supervisor 34 37 13 9 6 1 0 72 15 12741

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 36 40 11 10 2 0 1 76 12 2996
2020 Non-supervisor 36 40 10 10 4 0 1 76 14 15889
2019 Supervisor 32 42 11 11 4 0 0 74 15 2623
2019 Non-supervisor 28 42 11 14 5 0 0 70 19 13237
2018 Supervisor 26 47 10 12 5 0 0 73 16 2336
2018 Non-supervisor 27 47 9 12 5 0 1 74 17 12308
2017 Supervisor 28 45 10 12 5 0 0 73 17 2449
2017 Non-supervisor 27 42 11 14 6 0 0 69 20 13361
2014 Supervisor 28 42 11 14 5 0 0 70 19 2563
2014 Non-supervisor 23 41 12 15 8 0 0 64 23 12732

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 58 23 10 4 3 1 1 83 7 3000
2020 Non-supervisor 50 24 13 5 4 3 2 77 9 15915

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 30 41 15 10 3 1 0 72 13 3002
2020 Non-supervisor 31 32 16 10 7 4 0 66 18 15909
2019 Supervisor 25 40 17 12 6 1 0 65 18 2622
2019 Non-supervisor 24 31 17 13 11 3 0 57 25 13246
2018 Supervisor 25 42 15 12 6 1 0 67 18 2334
2018 Non-supervisor 22 32 18 14 11 3 0 55 26 12269
2017 Supervisor 26 42 13 11 7 1 0 69 18 2445
2017 Non-supervisor 23 32 17 13 10 4 0 58 24 13348
2014 Supervisor 20 40 15 15 7 1 0 62 23 2557
2014 Non-supervisor 17 31 18 16 14 4 1 50 31 12722

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 34 12 11 7 1 1 69 18 3011
2020 Non-supervisor 29 28 15 11 11 4 2 60 24 15965
2019 Supervisor 29 34 13 12 10 1 1 64 22 2633
2019 Non-supervisor 23 27 15 14 16 3 2 52 32 13271
2018 Supervisor 29 34 13 12 11 1 1 64 23 2332
2018 Non-supervisor 20 28 16 15 16 3 2 50 33 12271
2017 Supervisor 28 33 13 12 13 1 1 62 25 2446
2017 Non-supervisor 20 27 15 16 17 4 2 50 35 13349
2014 Supervisor 24 30 13 16 15 1 1 55 32 2555
2014 Non-supervisor 12 22 17 19 25 3 3 36 47 12721

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 23 15 6 3 0 2 75 10 3013
2020 Non-supervisor 52 21 12 5 4 1 5 77 10 15972
2019 Supervisor 47 26 15 7 3 0 2 75 10 2632
2019 Non-supervisor 49 23 14 5 4 1 5 76 10 13248

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 54 24 12 6 2 0 2 80 8 3012
2020 Non-supervisor 47 23 13 6 4 2 4 75 11 15954
2019 Supervisor 53 24 13 4 3 1 2 79 7 2627
2019 Non-supervisor 40 23 17 8 6 2 4 67 15 13239

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 79 9 4 2 1 2 2 92 3 3002
2020 Non-supervisor 75 8 4 2 2 4 5 91 5 15899
2019 Supervisor 78 8 4 2 1 3 3 92 3 2617
2019 Non-supervisor 70 9 5 3 3 5 5 88 6 13213

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 81 8 2 1 1 1 6 96 2 3006
2020 Non-supervisor 70 11 5 2 2 2 8 90 4 15940
2019 Supervisor 83 5 2 1 1 1 8 96 2 2618
2019 Non-supervisor 71 8 4 2 2 3 10 90 5 13229

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 39 9 6 2 0 0 84 8 2985
2020 Non-supervisor 27 32 18 13 8 1 1 60 22 15892
2019 Supervisor 41 40 8 7 3 0 0 81 11 2610
2019 Non-supervisor 24 34 17 14 10 0 1 58 24 13205
2018 Supervisor 40 40 8 7 4 0 0 80 11 2312
2018 Non-supervisor 21 34 18 15 10 0 1 56 26 12244
2017 Supervisor 38 44 7 8 4 0 0 82 11 2437
2017 Non-supervisor 23 35 17 15 10 1 1 58 25 13315
2014 Supervisor 30 44 9 11 6 0 0 74 17 2563
2014 Non-supervisor 14 35 17 18 15 0 1 50 33 12739

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 48 34 9 6 2 0 0 82 8 3005
2020 Non-supervisor 31 31 19 11 7 0 1 62 18 15931
2019 Supervisor 43 36 10 7 4 0 0 79 11 2622
2019 Non-supervisor 28 32 18 12 9 0 1 60 22 13250
2018 Supervisor 44 34 10 8 4 0 0 78 12 2311
2018 Non-supervisor 25 32 19 13 9 0 1 58 23 12228
2017 Supervisor 40 38 10 7 5 0 0 78 12 2443
2017 Non-supervisor 26 33 18 13 9 0 1 59 22 13319
2014 Supervisor 35 39 12 9 5 0 0 74 15 2564
2014 Non-supervisor 20 33 20 14 12 0 1 54 27 12741

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 41 9 7 2 0 0 82 9 3000
2020 Non-supervisor 38 39 12 8 3 0 0 78 11 15834
2019 Supervisor 37 42 11 8 2 0 1 79 10 2602
2019 Non-supervisor 32 41 13 9 5 0 0 73 14 13113
2018 Supervisor 37 37 12 9 4 0 0 74 13 2318
2018 Non-supervisor 30 39 15 10 6 0 0 69 16 12231
2017 Supervisor 35 42 11 8 4 0 0 77 12 2445
2017 Non-supervisor 30 39 14 10 6 0 0 70 16 13322
2014 Supervisor 33 39 12 11 5 0 0 72 16 2563
2014 Non-supervisor 23 39 17 12 8 0 0 63 20 12735

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 29 47 15 6 2 1 0 77 8 2999
2020 Non-supervisor 22 36 19 10 5 7 1 63 17 15927
2019 Supervisor 26 48 15 7 3 2 0 75 10 2626
2019 Non-supervisor 17 36 22 13 7 5 1 56 20 13249
2018 Supervisor 28 42 17 8 4 1 0 71 12 2337
2018 Non-supervisor 18 32 24 12 9 5 0 53 22 12286
2017 Supervisor 27 44 16 8 4 1 0 72 12 2443
2017 Non-supervisor 18 32 22 13 8 7 1 54 23 13345

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 33 9 10 5 0 0 76 14 3002
2020 Non-supervisor 48 31 10 7 3 0 1 80 10 15917
2019 Supervisor 43 35 8 9 5 0 0 78 14 2628
2019 Non-supervisor 43 31 11 8 5 0 1 76 13 13250
2018 Supervisor 41 35 10 9 5 0 0 76 14 2329
2018 Non-supervisor 40 35 11 8 5 0 1 76 13 12277
2017 Supervisor 40 35 9 10 6 0 0 75 16 2441
2017 Non-supervisor 41 33 11 8 6 0 1 75 14 13358
2014 Supervisor 38 35 11 10 6 0 0 73 16 2561
2014 Non-supervisor 32 34 14 10 8 0 1 67 19 12735

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 19 29 24 16 12 0 0 48 28 2985
2020 Non-supervisor 45 31 15 5 3 1 2 78 7 15888
2019 Supervisor 22 32 24 13 7 0 1 55 21 2594
2019 Non-supervisor 46 30 14 5 3 0 2 78 8 13188
2018 Supervisor 21 32 23 14 9 0 1 53 23 2335
2018 Non-supervisor 46 29 15 5 3 0 2 77 8 12326
2017 Supervisor 21 36 22 13 7 0 1 58 20 2451
2017 Non-supervisor 46 31 13 4 2 0 3 80 7 13369
2014 Supervisor 23 34 23 13 7 0 1 57 20 2563
2014 Non-supervisor 45 31 14 5 3 0 2 78 8 12744

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 33 67 3013
2020 Non-supervisor 36 64 15976

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 19 8 2 2 3 11 86 5 3013
2020 Non-supervisor 40 16 11 3 3 9 19 76 9 15955

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Supervisor 33 34 33 3016
2020 Non-supervisor 25 38 37 15988
2019 Supervisor 35 32 32 2635
2019 Non-supervisor 30 33 37 13304
2018 Supervisor 36 32 33 2338
2018 Non-supervisor 29 35 36 12333
2017 Supervisor 35 33 32 2447
2017 Non-supervisor 28 37 36 13368
2014 Supervisor 36 31 34 2555
2014 Non-supervisor 28 36 36 12719

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Supervisor 11 50 31 2 1 6 995
2020 Non-supervisor 11 45 32 4 5 4 3974
2019 Supervisor 14 42 36 2 0 5 934
2019 Non-supervisor 11 35 37 5 6 6 4033
2018 Supervisor 14 40 37 2 1 6 834
2018 Non-supervisor 12 35 35 6 6 6 3574
2017 Supervisor 17 39 34 5 1 6 859
2017 Non-supervisor 15 33 33 6 8 6 3687
2014 Supervisor 15 35 39 6 9999 4 919
2014 Non-supervisor 16 29 36 9 9999 10 3605
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 56 36 5 2 1 0 0 92 3 2995
2020 Non-supervisor 49 36 8 4 2 0 0 86 6 15885
2019 Supervisor 53 38 6 3 2 0 0 90 4 2616
2019 Non-supervisor 43 40 10 5 3 0 0 83 8 13206
2018 Supervisor 55 36 5 2 1 0 0 91 3 2327
2018 Non-supervisor 43 41 9 4 2 0 0 85 6 12287
2017 Supervisor 48 40 6 3 2 0 0 89 5 2443
2017 Non-supervisor 41 41 10 5 3 0 0 82 8 13346
2014 Supervisor 48 39 8 3 2 0 0 88 5 2562
2014 Non-supervisor 34 43 13 6 4 1 0 78 9 12737

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 30 47 14 6 2 0 0 78 8 3009
2020 Non-supervisor 34 40 15 6 2 2 0 76 9 15950
2019 Supervisor 28 48 14 7 2 0 0 77 9 2628
2019 Non-supervisor 27 43 17 8 3 1 0 71 11 13265
2018 Supervisor 29 47 13 8 2 0 0 76 10 2326
2018 Non-supervisor 26 44 17 8 3 1 0 71 12 12271
2017 Supervisor 29 47 14 8 3 0 0 76 10 2442
2017 Non-supervisor 27 43 16 8 4 2 0 72 12 13351
2014 Supervisor 28 46 15 8 3 0 0 74 11 2560
2014 Non-supervisor 22 42 19 9 5 2 0 66 14 12729

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 15 32 36 13 4 0 0 18 47 3011
2020 Non-supervisor 11 23 32 19 11 2 2 31 36 15940
2019 Supervisor 12 29 38 16 5 0 0 21 41 2633
2019 Non-supervisor 10 22 35 20 10 1 2 31 33 13254
2018 Supervisor 13 33 37 13 4 0 0 17 46 2333
2018 Non-supervisor 10 23 33 20 10 1 2 31 35 12274
2017 Supervisor 11 28 42 13 4 0 1 18 40 2445
2017 Non-supervisor 10 21 32 19 11 2 5 32 33 13313
2014 Supervisor 12 33 38 12 4 0 1 17 45 2557
2014 Non-supervisor 13 28 34 15 7 1 3 23 42 12722

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 6 16 29 32 15 1 1 48 22 3000
2020 Non-supervisor 6 12 23 28 24 4 3 56 19 15858
2019 Supervisor 8 19 32 28 11 1 1 40 27 2618
2019 Non-supervisor 8 15 27 26 19 4 3 47 24 13207
2018 Supervisor 9 21 35 25 9 1 1 34 30 2331
2018 Non-supervisor 9 16 27 25 17 3 3 44 27 12221
2017 Supervisor 8 20 35 23 11 1 2 35 29 2441
2017 Non-supervisor 8 16 26 22 17 4 6 44 27 13264
2014 Supervisor 11 24 36 19 8 1 1 27 36 2558
2014 Non-supervisor 14 23 29 18 10 3 4 29 39 12710

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 17 27 33 14 6 1 1 21 45 3001
2020 Non-supervisor 10 17 26 21 16 5 6 41 30 15882
2019 Supervisor 21 30 31 12 4 0 1 17 52 2626
2019 Non-supervisor 13 20 27 19 13 3 5 35 35 13217
2018 Supervisor 23 30 30 12 3 0 1 15 54 2327
2018 Non-supervisor 14 21 27 19 12 3 5 33 37 12233
2017 Supervisor 23 31 30 11 4 1 1 16 54 2444
2017 Non-supervisor 13 19 27 17 12 4 9 33 36 13275
2014 Supervisor 25 33 27 10 4 1 1 14 59 2554
2014 Non-supervisor 17 24 27 14 8 3 7 25 45 12713

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 14 24 36 20 6 0 0 26 38 2995
2020 Non-supervisor 6 12 26 27 22 2 5 52 20 15857
2019 Supervisor 12 25 37 18 6 0 0 24 38 2617
2019 Non-supervisor 8 13 28 26 18 2 5 48 23 13179
2018 Supervisor 14 26 38 17 5 0 1 22 40 2325
2018 Non-supervisor 9 14 29 25 17 2 5 45 25 12194
2017 Supervisor 12 26 38 18 5 0 1 23 38 2442
2017 Non-supervisor 9 14 27 24 16 2 8 45 25 13230
2014 Supervisor 13 28 38 17 4 0 1 21 41 2553
2014 Non-supervisor 10 17 30 23 12 2 7 38 29 12686

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 14 25 32 19 9 0 1 28 40 3001
2020 Non-supervisor 7 13 23 25 24 3 5 53 22 15894
2019 Supervisor 17 29 32 15 6 0 1 21 47 2626
2019 Non-supervisor 10 17 26 22 18 2 5 43 29 13219
2018 Supervisor 20 33 30 12 4 0 1 17 53 2331
2018 Non-supervisor 13 18 26 21 15 2 4 39 33 12231
2017 Supervisor 18 31 33 12 5 0 1 17 50 2442
2017 Non-supervisor 12 17 25 19 16 3 8 40 32 13288
2014 Supervisor 27 34 27 8 3 0 1 12 61 2560
2014 Non-supervisor 20 23 26 15 10 2 5 26 46 12716

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 9 18 32 27 12 1 1 40 27 2993
2020 Non-supervisor 7 12 20 23 23 9 5 54 23 15843
2019 Supervisor 12 25 32 22 8 0 1 31 37 2613
2019 Non-supervisor 11 17 24 22 17 5 4 42 31 13194
2018 Supervisor 16 25 34 18 5 0 1 24 41 2314
2018 Non-supervisor 13 19 25 20 15 4 4 38 35 12203
2017 Supervisor 13 25 34 19 7 0 1 27 38 2441
2017 Non-supervisor 12 18 24 18 15 5 7 38 34 13293
2014 Supervisor 11 20 32 25 9 0 1 35 32 2555
2014 Non-supervisor 12 17 25 22 13 4 7 39 33 12705

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 16 26 37 14 5 1 0 20 42 2991
2020 Non-supervisor 11 19 30 19 14 4 3 35 32 15891
2019 Supervisor 20 30 34 12 4 0 1 16 50 2623
2019 Non-supervisor 14 22 31 17 11 3 3 29 38 13225
2018 Supervisor 23 31 33 11 2 0 1 13 54 2333
2018 Non-supervisor 16 23 31 15 10 3 3 26 41 12274
2017 Supervisor 21 31 34 9 3 0 1 12 53 2443
2017 Non-supervisor 15 22 31 14 10 4 5 27 40 13301
2014 Supervisor 21 31 33 10 4 1 1 14 53 2558
2014 Non-supervisor 17 24 31 13 7 3 4 22 45 12711

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 8 22 38 23 8 0 0 31 31 3004
2020 Non-supervisor 6 17 37 24 13 1 1 39 23 15933
2019 Supervisor 14 27 36 18 6 0 0 23 41 2632
2019 Non-supervisor 10 20 35 21 11 1 2 34 31 13245

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 19 44 18 14 4 1 0 63 18 2984
2020 Non-supervisor 26 37 16 12 5 3 0 66 17 15849
2019 Supervisor 13 42 20 18 6 1 0 56 24 2624
2019 Non-supervisor 17 35 21 16 8 3 0 53 25 13199

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 59 29 5 5 2 0 0 88 7 3001
2020 Non-supervisor 53 26 9 6 4 3 1 81 10 15933
2019 Supervisor 56 30 5 6 3 0 0 86 9 2623
2019 Non-supervisor 46 29 9 8 6 1 0 76 14 13227
2018 Supervisor 51 32 7 6 3 0 0 84 10 2323
2018 Non-supervisor 41 31 10 9 6 1 0 74 16 12224
2017 Supervisor 53 32 5 6 3 0 0 85 10 2445
2017 Non-supervisor 45 30 9 9 6 2 0 76 15 13353
2014 Supervisor 54 29 6 7 4 0 0 83 10 2563
2014 Non-supervisor 41 30 10 10 7 2 0 72 17 12735

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 58 32 5 4 2 0 0 90 6 2991
2020 Non-supervisor 59 28 6 4 2 1 1 89 6 15886
2019 Supervisor 51 36 5 6 2 0 0 87 8 2627
2019 Non-supervisor 50 33 7 7 3 0 0 83 10 13220
2018 Supervisor 45 40 6 6 2 0 0 85 9 2324
2018 Non-supervisor 47 36 8 6 3 0 0 83 9 12235
2017 Supervisor 44 41 6 6 3 0 0 85 9 2441
2017 Non-supervisor 44 39 8 6 3 0 0 83 9 13346
2014 Supervisor 43 44 6 5 2 0 0 87 7 2564
2014 Non-supervisor 39 41 9 7 3 0 0 80 10 12733

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 53 36 6 3 1 0 0 89 4 2979
2020 Non-supervisor 44 32 13 4 2 3 2 80 6 15842
2019 Supervisor 48 39 7 4 1 0 0 87 5 2629
2019 Non-supervisor 39 35 15 5 3 2 1 76 8 13256
2018 Supervisor 44 42 9 3 2 0 0 86 5 2331
2018 Non-supervisor 34 38 16 5 3 3 1 75 8 12268

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 39 9 4 2 1 0 85 6 2989
2020 Non-supervisor 42 35 11 6 3 3 0 80 9 15882
2019 Supervisor 42 40 9 5 2 1 0 83 8 2612
2019 Non-supervisor 37 37 13 7 4 2 0 76 11 13212
2018 Supervisor 48 38 9 3 2 0 0 86 5 2318
2018 Non-supervisor 42 37 11 5 3 2 0 80 8 12260
2017 Supervisor 44 42 8 4 2 1 0 87 5 2446
2017 Non-supervisor 41 39 11 5 3 2 0 81 8 13334
2014 Supervisor 45 38 9 4 2 1 0 84 6 2555
2014 Non-supervisor 36 37 14 6 4 4 0 76 10 12714

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 36 10 4 1 2 0 85 5 2996
2020 Non-supervisor 45 32 12 4 2 5 1 81 6 15902
2019 Supervisor 48 37 10 3 1 1 0 86 4 2620
2019 Non-supervisor 44 34 12 4 3 3 1 81 7 13221
2018 Supervisor 49 37 9 2 1 1 0 87 4 2318
2018 Non-supervisor 44 35 12 3 3 3 0 81 6 12261
2017 Supervisor 45 37 11 3 2 2 0 84 5 2441
2017 Non-supervisor 40 35 14 3 3 4 1 79 7 13341
2014 Supervisor 47 34 11 3 2 2 0 83 5 2553
2014 Non-supervisor 38 35 14 4 3 6 1 77 7 12706

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 59 31 6 3 1 0 0 90 4 3003
2020 Non-supervisor 58 30 7 3 2 0 0 88 5 15922
2019 Supervisor 55 34 7 3 2 0 0 88 5 2629
2019 Non-supervisor 49 33 9 5 3 0 0 83 8 13251
2018 Supervisor 53 34 7 4 2 0 0 87 6 2316
2018 Non-supervisor 48 36 9 4 3 0 0 84 7 12247
2017 Supervisor 49 38 6 5 2 0 0 87 7 2449
2017 Non-supervisor 47 37 9 4 3 0 0 84 7 13368
2014 Supervisor 50 35 8 4 2 0 0 85 6 2550
2014 Non-supervisor 40 39 11 6 4 1 0 79 10 12711

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 61 23 7 3 2 3 2 87 5 3010
2020 Non-supervisor 45 22 13 4 4 8 4 77 9 15946

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 35 14 5 1 3 0 79 6 3012
2020 Non-supervisor 40 30 15 4 2 8 1 77 7 15961

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 54 28 9 4 2 2 1 85 6 2999
2020 Non-supervisor 45 30 11 5 3 4 2 80 9 15892

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 2 7 19 24 33 12 2 11 66 42
2020 Non-supervisor 2 6 26 12 39 14 0 9 60 290

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 40 13 7 3 3 3 76 10 3011
2020 Non-supervisor 28 26 19 6 4 10 7 65 13 15946
2019 Supervisor 33 36 12 9 4 3 2 73 14 2629
2019 Non-supervisor 28 27 17 9 7 7 4 62 19 13246
2018 Supervisor 25 42 15 9 4 2 2 70 14 2332
2018 Non-supervisor 21 29 20 9 8 8 4 57 20 12256
2017 Supervisor 29 40 13 8 5 2 2 72 14 2446
2017 Non-supervisor 26 28 15 10 7 7 6 62 20 13358
2014 Supervisor 34 38 12 9 4 1 2 74 13 2562
2014 Non-supervisor 25 30 17 10 8 6 4 61 20 12739

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 39 10 4 2 1 1 85 6 3000
2020 Non-supervisor 37 36 12 7 4 3 1 76 11 15925
2019 Supervisor 42 40 11 4 2 1 0 83 6 2626
2019 Non-supervisor 33 37 14 8 5 2 1 72 14 13248
2018 Supervisor 45 38 9 5 2 0 1 84 7 2329
2018 Non-supervisor 31 39 13 9 5 2 1 73 14 12265
2017 Supervisor 48 37 7 5 2 1 0 86 7 2444
2017 Non-supervisor 35 38 12 8 4 3 1 76 12 13339
2014 Supervisor 50 37 7 4 2 1 0 88 6 2554
2014 Non-supervisor 34 40 11 7 4 3 1 77 12 12730

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 39 13 4 1 1 0 82 5 3003
2020 Non-supervisor 42 35 14 4 2 2 0 79 7 15895
2019 Supervisor 36 43 14 5 2 0 0 79 7 2626
2019 Non-supervisor 35 37 17 6 4 2 0 73 10 13226
2018 Supervisor 38 40 14 6 2 0 0 78 8 2322
2018 Non-supervisor 32 39 17 6 4 1 0 72 11 12227

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 26 27 19 10 7 7 3 59 20 3003
2020 Non-supervisor 27 24 17 10 8 11 2 59 21 15919
2019 Supervisor 20 26 19 14 10 7 3 52 27 2632
2019 Non-supervisor 21 24 19 13 12 10 2 51 28 13250
2018 Supervisor 21 25 20 14 10 6 4 51 27 2332
2018 Non-supervisor 18 25 20 14 12 10 2 49 29 12263
2017 Supervisor 22 24 16 16 12 5 5 51 31 2441
2017 Non-supervisor 18 24 17 13 13 12 3 49 31 13333
2014 Supervisor 22 25 16 15 13 6 4 52 30 2557
2014 Non-supervisor 15 23 18 16 15 11 2 43 36 12726

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 44 3 8 2 0 0 88 10 3010
2020 Non-supervisor 46 42 3 7 2 0 0 88 9 15978

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 46 38 7 7 1 0 1 85 9 3008
2020 Non-supervisor 48 35 7 7 2 0 0 83 9 15951
2019 Supervisor 43 34 5 11 6 0 0 77 17 2631
2019 Non-supervisor 41 36 7 11 5 0 0 77 16 13264
2017 Supervisor 39 36 6 11 8 0 0 75 19 2447
2017 Non-supervisor 38 35 7 12 7 0 0 73 19 13369
2014 Supervisor 41 34 5 12 8 0 0 75 19 2560
2014 Non-supervisor 35 37 8 12 8 0 0 71 20 12734

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 35 6 5 1 0 1 87 7 2986
2020 Non-supervisor 49 34 8 6 2 0 0 84 8 15847
2019 Supervisor 50 37 7 4 2 0 0 87 6 2602
2019 Non-supervisor 43 36 9 8 3 0 0 80 11 13187
2017 Supervisor 51 36 6 5 2 0 0 88 6 2442
2017 Non-supervisor 42 38 9 8 3 0 0 80 11 13335
2014 Supervisor 51 36 6 5 2 0 0 87 7 2560
2014 Non-supervisor 34 40 11 10 4 0 0 75 14 12729

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 78 16 3 2 1 0 0 95 2 2992
2020 Non-supervisor 81 14 2 1 1 0 0 96 2 15907
2017 Supervisor 67 24 4 3 1 0 1 92 4 2443
2017 Non-supervisor 74 19 3 2 1 1 1 94 3 13349
2014 Supervisor 70 22 4 2 1 0 1 93 4 2562
2014 Non-supervisor 69 23 4 3 1 0 1 92 4 12738

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 27 14 6 3 6 3 75 9 3008
2020 Non-supervisor 46 15 8 4 4 18 5 79 10 15967
2019 Supervisor 42 25 16 6 4 5 3 72 11 2639
2019 Non-supervisor 41 16 9 5 6 18 5 74 15 13274

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 9 91 3017
2020 Non-supervisor 9 91 15980
2019 Supervisor 13 87 2635
2019 Non-supervisor 13 87 13264
2018 Supervisor 12 88 2336
2018 Non-supervisor 14 86 12318

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 36 64 265
2020 Non-supervisor 47 53 1426
2019 Supervisor 35 65 341
2019 Non-supervisor 54 46 1726
2018 Supervisor 36 64 272
2018 Non-supervisor 51 49 1674

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 57 43 265
2020 Non-supervisor 60 40 1426
2019 Supervisor 54 46 341
2019 Non-supervisor 57 43 1726
2018 Supervisor 52 48 272
2018 Non-supervisor 58 42 1674

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 28 72 265
2020 Non-supervisor 2 98 1426
2019 Supervisor 30 70 341
2019 Non-supervisor 2 98 1726
2018 Supervisor 30 70 272
2018 Non-supervisor 1 99 1674

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 4 96 265
2020 Non-supervisor 5 95 1426
2019 Supervisor 3 97 341
2019 Non-supervisor 5 95 1726
2018 Supervisor 2 98 272
2018 Non-supervisor 5 95 1674

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 5 95 265
2020 Non-supervisor 15 85 1426
2019 Supervisor 5 95 341
2019 Non-supervisor 15 85 1726
2018 Supervisor 8 92 272
2018 Non-supervisor 17 83 1674

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 4 96 265
2020 Non-supervisor 4 96 1426
2019 Supervisor 4 96 341
2019 Non-supervisor 4 96 1726
2018 Supervisor 5 95 272
2018 Non-supervisor 4 96 1674

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 39 61 265
2020 Non-supervisor 39 61 1426
2019 Supervisor 42 58 338
2019 Non-supervisor 39 61 1701
2018 Supervisor 45 55 273
2018 Non-supervisor 42 58 1674

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 30 70 265
2020 Non-supervisor 39 61 1426
2019 Supervisor 36 64 338
2019 Non-supervisor 38 62 1701
2018 Supervisor 34 66 273
2018 Non-supervisor 39 61 1674

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 43 57 265
2020 Non-supervisor 45 55 1426
2019 Supervisor 44 56 338
2019 Non-supervisor 44 56 1701
2018 Supervisor 49 51 273
2018 Non-supervisor 43 57 1674

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 36 64 265
2020 Non-supervisor 43 57 1426
2019 Supervisor 39 61 338
2019 Non-supervisor 40 60 1701
2018 Supervisor 36 64 273
2018 Non-supervisor 39 61 1674

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 31 69 265
2020 Non-supervisor 29 71 1426
2019 Supervisor 30 70 338
2019 Non-supervisor 24 76 1701
2018 Supervisor 27 73 273
2018 Non-supervisor 26 74 1674

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 49 51 265
2020 Non-supervisor 55 45 1426
2019 Supervisor 50 50 338
2019 Non-supervisor 56 44 1701
2018 Supervisor 54 46 273
2018 Non-supervisor 57 43 1674

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 37 63 265
2020 Non-supervisor 34 66 1426
2019 Supervisor 36 64 338
2019 Non-supervisor 33 67 1701
2018 Supervisor 40 60 273
2018 Non-supervisor 35 65 1674

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 273
2018 Non-supervisor 1 99 1674

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 5 95 265
2020 Non-supervisor 7 93 1426
2019 Supervisor 7 93 338
2019 Non-supervisor 9 91 1701
2018 Supervisor 7 93 273
2018 Non-supervisor 10 90 1674

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 10 90 265
2020 Non-supervisor 12 88 1426
2019 Supervisor 9 91 338
2019 Non-supervisor 12 88 1701
2018 Supervisor 10 90 273
2018 Non-supervisor 12 88 1674

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 41 59 265
2020 Non-supervisor 50 50 1426
2019 Supervisor 39 61 338
2019 Non-supervisor 48 52 1701
2018 Supervisor 38 62 273
2018 Non-supervisor 48 52 1674

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 20 80 265
2020 Non-supervisor 22 78 1426
2019 Supervisor 22 78 338
2019 Non-supervisor 24 76 1701
2018 Supervisor 27 73 273
2018 Non-supervisor 25 75 1674

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 17 83 265
2020 Non-supervisor 15 85 1426
2019 Supervisor 13 87 338
2019 Non-supervisor 16 84 1701
2018 Supervisor 14 86 273
2018 Non-supervisor 18 82 1674

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 61 39 265
2020 Non-supervisor 49 51 1426
2019 Supervisor 59 41 337
2019 Non-supervisor 53 47 1688
2018 Supervisor 60 40 273
2018 Non-supervisor 52 48 1672

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 36 64 265
2020 Non-supervisor 25 75 1426
2019 Supervisor 30 70 337
2019 Non-supervisor 25 75 1688
2018 Supervisor 33 67 273
2018 Non-supervisor 26 74 1672

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 13 87 265
2020 Non-supervisor 5 95 1426
2019 Supervisor 11 89 337
2019 Non-supervisor 5 95 1688
2018 Supervisor 12 88 273
2018 Non-supervisor 4 96 1672

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 11 89 265
2020 Non-supervisor 24 76 1426
2019 Supervisor 10 90 337
2019 Non-supervisor 22 78 1688
2018 Supervisor 12 88 273
2018 Non-supervisor 23 77 1672

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 11 89 265
2020 Non-supervisor 11 89 1426
2019 Supervisor 14 86 337
2019 Non-supervisor 10 90 1688
2018 Supervisor 11 89 273
2018 Non-supervisor 9 91 1672

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 4 96 265
2020 Non-supervisor 8 92 1426
2019 Supervisor 3 97 337
2019 Non-supervisor 7 93 1688
2018 Supervisor 3 97 273
2018 Non-supervisor 7 93 1672

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 11 89 265
2020 Non-supervisor 14 86 1426
2019 Supervisor 14 86 337
2019 Non-supervisor 14 86 1688
2018 Supervisor 19 81 273
2018 Non-supervisor 13 87 1672

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 12 88 265
2020 Non-supervisor 11 89 1426
2019 Supervisor 10 90 337
2019 Non-supervisor 12 88 1688
2018 Supervisor 14 86 273
2018 Non-supervisor 11 89 1672

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 22 78 265
2020 Non-supervisor 25 75 1426
2019 Supervisor 23 77 337
2019 Non-supervisor 26 74 1688
2018 Supervisor 20 80 273
2018 Non-supervisor 27 73 1672

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 10 90 253
2020 Non-supervisor 12 88 1314
2019 Supervisor 10 90 328
2019 Non-supervisor 13 87 1572
2018 Supervisor 10 90 264
2018 Non-supervisor 12 88 1558

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 18 82 253
2020 Non-supervisor 19 81 1314
2019 Supervisor 15 85 328
2019 Non-supervisor 22 78 1572
2018 Supervisor 19 81 264
2018 Non-supervisor 19 81 1558

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 253
2020 Non-supervisor 10 90 1314
2019 Supervisor 9 91 328
2019 Non-supervisor 12 88 1572
2018 Supervisor 7 93 264
2018 Non-supervisor 12 88 1558

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 253
2020 Non-supervisor 6 94 1314
2019 Supervisor 10 90 328
2019 Non-supervisor 7 93 1572
2018 Supervisor 10 90 264
2018 Non-supervisor 7 93 1558

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 11 89 253
2020 Non-supervisor 10 90 1314
2019 Supervisor 13 87 328
2019 Non-supervisor 11 89 1572
2018 Supervisor 12 88 264
2018 Non-supervisor 11 89 1558

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 11 89 253
2020 Non-supervisor 9 91 1314
2019 Supervisor 14 86 328
2019 Non-supervisor 9 91 1572
2018 Supervisor 10 90 264
2018 Non-supervisor 9 91 1558

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 17 83 253
2020 Non-supervisor 11 89 1314
2019 Supervisor 12 88 328
2019 Non-supervisor 9 91 1572
2018 Supervisor 16 84 264
2018 Non-supervisor 9 91 1558

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 4 96 253
2020 Non-supervisor 14 86 1314
2019 Supervisor 6 94 328
2019 Non-supervisor 12 88 1572
2018 Supervisor 6 94 264
2018 Non-supervisor 12 88 1558

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 6 94 253
2020 Non-supervisor 16 84 1314
2019 Supervisor 10 90 328
2019 Non-supervisor 16 84 1572
2018 Supervisor 11 89 264
2018 Non-supervisor 12 88 1558

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 28 72 253
2020 Non-supervisor 28 72 1314
2019 Supervisor 29 71 328
2019 Non-supervisor 30 70 1572
2018 Supervisor 26 74 264
2018 Non-supervisor 28 72 1558

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 5 95 253
2020 Non-supervisor 9 91 1314
2019 Supervisor 7 93 328
2019 Non-supervisor 9 91 1572
2018 Supervisor 7 93 264
2018 Non-supervisor 9 91 1558

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 43 57 253
2020 Non-supervisor 48 52 1314
2019 Supervisor 44 56 328
2019 Non-supervisor 46 54 1572
2018 Supervisor 48 52 264
2018 Non-supervisor 44 56 1558

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 2 98 328
2019 Non-supervisor 2 98 1572

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 52 48 253
2020 Non-supervisor 52 48 1314
2019 Supervisor 47 53 328
2019 Non-supervisor 51 49 1572
2018 Supervisor 52 48 264
2018 Non-supervisor 51 49 1558

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 2 98 253
2020 Non-supervisor 5 95 1314
2019 Supervisor 2 98 328
2019 Non-supervisor 4 96 1572
2018 Supervisor 3 97 264
2018 Non-supervisor 4 96 1558

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 19 81 253
2020 Non-supervisor 16 84 1314
2019 Supervisor 15 85 328
2019 Non-supervisor 14 86 1572
2018 Supervisor 13 87 264
2018 Non-supervisor 15 85 1558

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 24 15 5 4 22 5 67 12 3008
2020 Non-supervisor 21 13 16 4 4 33 9 58 15 15949
2019 Supervisor 22 24 17 8 4 19 6 60 17 2629
2019 Non-supervisor 17 14 19 6 7 28 9 49 21 13278
2018 Supervisor 21 25 20 6 4 18 6 60 14 2332
2018 Non-supervisor 15 15 22 6 6 28 7 47 19 12275
2017 Supervisor 20 23 18 8 6 18 7 58 18 2449
2017 Non-supervisor 15 15 18 6 7 30 10 49 21 13366
2014 Supervisor 20 22 18 6 5 22 7 60 15 2555
2014 Non-supervisor 12 15 20 6 6 32 9 45 21 12710

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 35 13 4 2 5 0 80 6 3010
2020 Non-supervisor 39 27 14 4 3 11 1 75 9 15941
2019 Supervisor 40 34 15 5 3 4 0 77 8 2639
2019 Non-supervisor 34 29 16 6 5 9 1 71 12 13279
2018 Supervisor 36 35 17 5 3 4 1 74 8 2333
2018 Non-supervisor 29 31 19 6 5 10 1 67 12 12281
2017 Supervisor 35 34 15 6 4 5 1 73 11 2441
2017 Non-supervisor 28 29 17 6 5 13 2 67 13 13344
2014 Supervisor 32 33 17 5 4 9 1 71 10 2555
2014 Non-supervisor 22 28 20 6 5 17 2 61 14 12711

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 5 95 3012
2020 Non-supervisor 6 94 15951
2019 Supervisor 5 95 2635
2019 Non-supervisor 8 92 13251
2018 Supervisor 5 95 2333
2018 Non-supervisor 7 93 12279

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 34 66 150
2020 Non-supervisor 30 70 985
2019 Supervisor 29 71 125
2019 Non-supervisor 35 65 1033
2018 Supervisor 34 66 126
2018 Non-supervisor 36 64 891

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 82 18 150
2020 Non-supervisor 79 21 985
2019 Supervisor 76 24 125
2019 Non-supervisor 75 25 1033
2018 Supervisor 74 26 126
2018 Non-supervisor 76 24 891

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 11 89 150
2020 Non-supervisor 2 98 985
2019 Supervisor 16 84 125
2019 Non-supervisor 2 98 1033
2018 Supervisor 10 90 126
2018 Non-supervisor 1 99 891

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 6 94 150
2020 Non-supervisor 5 95 985
2018 Supervisor 4 96 126
2018 Non-supervisor 6 94 891

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 7 93 150
2020 Non-supervisor 11 89 985
2019 Supervisor 9 91 125
2019 Non-supervisor 13 87 1033
2018 Supervisor 7 93 126
2018 Non-supervisor 14 86 891

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 4 96 150
2020 Non-supervisor 9 91 985
2018 Supervisor 8 92 126
2018 Non-supervisor 8 92 891

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 28 72 150
2020 Non-supervisor 30 70 985
2019 Supervisor 31 69 124
2019 Non-supervisor 28 72 1009
2018 Supervisor 29 71 125
2018 Non-supervisor 26 74 889

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 22 78 150
2020 Non-supervisor 21 79 985
2019 Supervisor 21 79 124
2019 Non-supervisor 21 79 1009
2018 Supervisor 20 80 125
2018 Non-supervisor 20 80 889

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 17 83 150
2020 Non-supervisor 17 83 985
2019 Supervisor 19 81 124
2019 Non-supervisor 16 84 1009
2018 Supervisor 23 77 125
2018 Non-supervisor 13 87 889

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 150
2020 Non-supervisor 6 94 985
2019 Supervisor 5 95 124
2019 Non-supervisor 7 93 1009
2018 Supervisor 6 94 125
2018 Non-supervisor 6 94 889

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 25 75 150
2020 Non-supervisor 25 75 985
2019 Supervisor 30 70 124
2019 Non-supervisor 28 72 1009
2018 Supervisor 24 76 125
2018 Non-supervisor 29 71 889

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 28 72 150
2020 Non-supervisor 16 84 985
2019 Supervisor 27 73 124
2019 Non-supervisor 19 81 1009
2018 Supervisor 32 68 125
2018 Non-supervisor 20 80 889

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 7 93 150
2020 Non-supervisor 3 97 985
2019 Supervisor 6 94 124
2019 Non-supervisor 5 95 1009
2018 Supervisor 4 96 125
2018 Non-supervisor 4 96 889

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 150
2020 Non-supervisor 6 94 985
2019 Supervisor 6 94 124
2019 Non-supervisor 8 92 1009
2018 Supervisor 7 93 125
2018 Non-supervisor 8 92 889

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 19 81 150
2020 Non-supervisor 22 78 985
2019 Supervisor 12 88 124
2019 Non-supervisor 19 81 1009
2018 Supervisor 17 83 125
2018 Non-supervisor 17 83 889

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 124
2019 Non-supervisor 1 99 1009
2018 Supervisor 0 100 125
2018 Non-supervisor 1 99 889

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 15 85 150
2020 Non-supervisor 25 75 985
2019 Supervisor 14 86 124
2019 Non-supervisor 22 78 1009
2018 Supervisor 14 86 125
2018 Non-supervisor 24 76 889

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 150
2020 Non-supervisor 0 100 985
2018 Supervisor 0 100 125
2018 Non-supervisor 0 100 889

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 16 84 150
2020 Non-supervisor 19 81 985
2019 Supervisor 17 83 124
2019 Non-supervisor 19 81 1009
2018 Supervisor 14 86 125
2018 Non-supervisor 18 82 889

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 28 72 150
2020 Non-supervisor 29 71 985
2019 Supervisor 32 68 123
2019 Non-supervisor 28 72 1000
2018 Supervisor 30 70 126
2018 Non-supervisor 33 67 892

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 9 91 150
2020 Non-supervisor 13 87 985
2019 Supervisor 11 89 123
2019 Non-supervisor 12 88 1000
2018 Supervisor 18 82 126
2018 Non-supervisor 15 85 892

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 4 96 150
2020 Non-supervisor 3 97 985
2018 Supervisor 4 96 126
2018 Non-supervisor 4 96 892

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 5 95 150
2020 Non-supervisor 19 81 985
2019 Supervisor 6 94 123
2019 Non-supervisor 17 83 1000
2018 Supervisor 12 88 126
2018 Non-supervisor 20 80 892

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 8 92 123
2019 Non-supervisor 4 96 1000

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 4 96 150
2020 Non-supervisor 7 93 985

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 150
2020 Non-supervisor 10 90 985
2019 Supervisor 13 87 123
2019 Non-supervisor 10 90 1000
2018 Supervisor 10 90 126
2018 Non-supervisor 9 91 892

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 150
2020 Non-supervisor 8 92 985
2019 Supervisor 4 96 123
2019 Non-supervisor 9 91 1000
2018 Supervisor 8 92 126
2018 Non-supervisor 9 91 892

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 55 45 150
2020 Non-supervisor 48 52 985
2019 Supervisor 46 54 123
2019 Non-supervisor 49 51 1000
2018 Supervisor 47 53 126
2018 Non-supervisor 45 55 892

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 6 94 144
2020 Non-supervisor 7 93 918
2018 Supervisor 5 95 123
2018 Non-supervisor 5 95 829

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 19 81 144
2020 Non-supervisor 13 87 918
2018 Supervisor 14 86 123
2018 Non-supervisor 12 88 829

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 6 94 144
2020 Non-supervisor 5 95 918

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 3 97 144
2020 Non-supervisor 3 97 918
2018 Supervisor 4 96 123
2018 Non-supervisor 2 98 829

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 5 95 144
2020 Non-supervisor 4 96 918

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 10 90 144
2020 Non-supervisor 8 92 918
2018 Supervisor 12 88 123
2018 Non-supervisor 8 92 829

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 3 97 144
2020 Non-supervisor 13 87 918
2018 Supervisor 10 90 123
2018 Non-supervisor 14 86 829

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 144
2020 Non-supervisor 13 87 918
2018 Supervisor 7 93 123
2018 Non-supervisor 12 88 829

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 24 76 144
2020 Non-supervisor 25 75 918
2018 Supervisor 27 73 123
2018 Non-supervisor 28 72 829

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 4 96 144
2020 Non-supervisor 9 91 918
2018 Supervisor 7 93 123
2018 Non-supervisor 9 91 829

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 48 52 144
2020 Non-supervisor 44 56 918
2018 Supervisor 53 47 123
2018 Non-supervisor 45 55 829

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 62 38 144
2020 Non-supervisor 55 45 918
2018 Supervisor 57 43 123
2018 Non-supervisor 60 40 829

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 10 90 144
2020 Non-supervisor 16 84 918
2018 Supervisor 7 93 123
2018 Non-supervisor 16 84 829

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 22 16 3 2 26 4 70 7 3008
2020 Non-supervisor 22 13 16 3 3 35 7 62 10 15916
2019 Supervisor 26 19 18 4 2 24 7 65 8 2625
2019 Non-supervisor 19 14 20 4 4 31 8 54 13 13263
2018 Supervisor 23 24 20 3 2 22 6 65 8 2336
2018 Non-supervisor 17 15 23 3 4 31 7 52 11 12284
2017 Supervisor 23 22 19 2 2 24 8 66 6 2449
2017 Non-supervisor 16 16 19 3 3 34 9 56 11 13357
2014 Supervisor 22 21 17 2 2 29 8 67 6 2548
2014 Non-supervisor 12 15 21 3 3 37 9 50 12 12704

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 33 14 3 1 6 1 80 5 3012
2020 Non-supervisor 40 27 14 3 3 12 1 76 7 15945
2019 Supervisor 44 31 15 4 1 5 1 79 5 2631
2019 Non-supervisor 37 27 16 4 3 11 1 73 8 13247
2018 Supervisor 38 34 16 2 2 6 1 78 5 2338
2018 Non-supervisor 31 30 19 4 4 11 1 70 8 12299
2017 Supervisor 39 34 13 3 2 8 1 81 5 2447
2017 Non-supervisor 31 30 16 3 3 14 2 73 8 13343
2014 Supervisor 36 32 15 3 2 12 1 78 5 2545
2014 Non-supervisor 23 29 19 4 3 20 2 67 8 12703

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 3008
2020 Non-supervisor 10 90 15856

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 13 87 3007
2020 Non-supervisor 18 82 15898
2019 Supervisor 15 85 2632
2019 Non-supervisor 23 77 13277
2017 Supervisor 15 85 2450
2017 Non-supervisor 23 77 13348
2014 Supervisor 13 87 2544
2014 Non-supervisor 21 79 12673

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 55 45 373
2020 Non-supervisor 52 48 2787

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 86 14 375
2020 Non-supervisor 79 21 2783
2019 Supervisor 88 12 403
2019 Non-supervisor 83 17 3111
2017 Supervisor 82 18 357
2017 Non-supervisor 80 20 3128
2014 Supervisor 79 21 330
2014 Non-supervisor 77 23 2661

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 58 28 6 4 3 0 1 87 7 324
2020 Non-supervisor 49 33 7 7 3 0 0 83 10 2202
2019 Supervisor 57 27 4 9 2 1 0 85 11 346
2019 Non-supervisor 46 33 6 10 4 0 0 80 14 2535
2017 Supervisor 58 29 5 7 2 0 0 86 8 292
2017 Non-supervisor 43 36 6 9 4 1 0 80 13 2510
2014 Supervisor 55 30 6 6 2 0 0 85 8 262
2014 Non-supervisor 44 35 6 10 5 0 0 79 15 2039

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 30 6 4 1 1 1 88 5 3016
2020 Non-supervisor 49 31 8 5 2 2 2 84 7 15953
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 37 12 9 4 1 0 75 13 2996
2020 Non-supervisor 36 31 14 9 5 5 0 71 14 15911

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 47 10 8 1 0 0 80 10 3010
2020 Non-supervisor 38 40 11 8 3 1 0 78 11 15972

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 42 12 10 3 0 0 75 13 2994
2020 Non-supervisor 36 36 13 10 4 1 0 73 14 15892

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 36 43 14 5 1 0 0 79 6 2981
2020 Non-supervisor 36 37 17 5 2 1 1 76 7 15835

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 39 10 4 1 1 1 85 5 3004
2020 Non-supervisor 43 34 14 4 2 2 2 80 5 15908

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 70 20 4 1 0 3 2 94 1 3006
2020 Non-supervisor 67 17 5 1 1 7 3 93 1 15943

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 34 6 2 1 1 0 91 3 3002
2020 Non-supervisor 52 33 8 3 1 2 0 87 5 15904

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 29 7 6 2 0 0 85 8 3003
2020 Non-supervisor 50 29 9 7 4 1 0 80 11 15894

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 58 29 7 4 2 0 0 88 5 3004
2020 Non-supervisor 55 28 9 5 2 1 1 84 7 15937

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 98 2 3015

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 21 38 17 16 7 0 1 60 23 2953

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 40 8 4 1 0 0 88 4 3007
2020 Non-supervisor 42 38 11 5 2 2 0 81 7 15926
2019 Supervisor 39 44 11 5 1 0 0 83 7 2620
2019 Non-supervisor 32 40 14 8 4 2 0 73 13 13236
2018 Supervisor 39 43 11 5 2 0 0 82 7 2325
2018 Non-supervisor 30 41 15 8 4 2 0 72 12 12287
2017 Supervisor 37 43 10 6 3 1 0 81 9 2445
2017 Non-supervisor 27 41 15 9 5 3 0 70 15 13360

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 31 9 11 5 0 0 74 16 3000
2020 Non-supervisor 40 28 12 11 8 2 1 69 19 15917

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 53 29 10 4 2 2 0 83 7 3001
2020 Non-supervisor 48 27 13 4 3 4 1 79 7 15878

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 39 14 9 4 1 0 73 13 3013
2020 Non-supervisor 37 32 16 8 5 2 0 70 14 15955
2019 Supervisor 24 41 16 12 5 0 0 66 18 2631
2019 Non-supervisor 24 35 17 14 9 1 0 60 24 13270
2018 Supervisor 24 41 16 12 6 1 0 66 18 2334
2018 Non-supervisor 23 36 17 13 9 2 0 60 23 12287
2017 Supervisor 19 45 16 14 7 1 0 64 21 2446
2017 Non-supervisor 18 38 17 14 10 2 0 57 25 13356

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 26 49 11 10 3 1 0 76 12 3015
2019 Supervisor 21 48 13 12 3 1 1 71 16 2632

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 26 16 9 8 0 1 67 17 3011
2020 Non-supervisor 40 21 15 10 12 0 2 63 22 15962

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 29 29 22 12 8 0 0 58 20 3004
2020 Non-supervisor 28 26 21 12 11 0 1 55 24 15937
2019 Supervisor 15 25 23 15 21 0 1 41 36 2639
2019 Non-supervisor 18 23 21 15 22 0 1 42 37 13284
2018 Supervisor 13 21 24 18 23 0 1 34 42 2333
2018 Non-supervisor 16 22 21 16 24 0 2 39 40 12298
2017 Supervisor 16 19 20 19 25 0 2 36 44 2443
2017 Non-supervisor 19 22 19 16 22 0 2 42 39 13345

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 10 21 27 23 19 0 0 31 42 3010
2020 Non-supervisor 24 27 25 14 9 0 1 52 23 15950
2019 Supervisor 9 23 30 23 14 0 0 33 37 2633
2019 Non-supervisor 22 28 25 14 10 0 1 50 24 13272
2018 Supervisor 7 20 31 24 17 0 0 27 41 2328
2018 Non-supervisor 19 25 28 15 10 0 1 45 26 12279
2017 Supervisor 8 22 31 23 16 0 0 30 39 2444
2017 Non-supervisor 20 26 26 15 11 0 2 47 26 13345

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 14 27 26 19 13 0 0 41 32 3007
2020 Non-supervisor 34 26 18 10 7 1 3 63 18 15914
2019 Supervisor 13 29 30 18 10 0 0 42 28 2620
2019 Non-supervisor 31 27 19 10 8 1 4 61 19 13206
2018 Supervisor 10 25 31 21 14 0 0 35 35 2318
2018 Non-supervisor 26 26 22 13 9 1 4 54 22 12241
2017 Supervisor 10 27 30 21 12 0 1 37 33 2443
2017 Non-supervisor 27 25 20 12 9 1 6 56 22 13315

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 14 26 28 18 13 0 1 41 31 2997
2020 Non-supervisor 32 24 19 11 9 3 2 59 21 15881
2019 Supervisor 10 24 27 22 16 0 1 35 38 2624
2019 Non-supervisor 25 25 21 14 13 1 2 51 28 13207
2018 Supervisor 8 20 30 23 17 0 1 29 41 2320
2018 Non-supervisor 23 24 22 15 12 1 2 48 29 12245
2017 Supervisor 10 23 27 22 17 0 1 33 39 2447
2017 Non-supervisor 24 24 21 14 12 2 3 50 28 13345

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 25 19 13 11 0 1 57 24 3008
2020 Non-supervisor 57 20 10 4 2 1 6 83 6 15875
2019 Supervisor 37 28 18 9 6 0 3 66 16 2620
2019 Non-supervisor 60 18 8 3 2 1 9 87 5 13221
2018 Supervisor 32 28 19 10 7 0 3 62 18 2323
2018 Non-supervisor 54 20 10 3 2 1 10 83 6 12257
2017 Supervisor 30 27 20 11 7 0 4 60 19 2443
2017 Non-supervisor 51 20 9 3 2 1 13 83 6 13331

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 27 23 15 12 0 0 49 27 3009
2020 Non-supervisor 35 27 20 10 8 0 1 63 18 15925
2019 Supervisor 24 31 23 11 10 0 0 55 22 2629
2019 Non-supervisor 35 28 18 9 8 0 1 64 17 13258
2018 Supervisor 20 27 26 15 12 0 0 47 27 2330
2018 Non-supervisor 31 26 22 10 9 0 1 58 20 12290
2017 Supervisor 20 29 27 13 10 0 0 50 23 2438
2017 Non-supervisor 30 29 21 11 8 0 1 59 19 13320

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 24 19 12 8 0 5 59 21 2997
2020 Non-supervisor 34 23 18 10 9 0 6 61 20 15929

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 30 38 20 8 3 0 0 68 12 3001
2020 Non-supervisor 35 30 18 8 5 1 2 68 13 15903
2019 Supervisor 21 39 25 10 4 0 0 61 14 2621
2019 Non-supervisor 29 32 20 10 6 1 2 63 17 13237
2018 Supervisor 17 35 30 12 6 0 0 52 18 2327
2018 Non-supervisor 26 31 24 10 6 1 2 59 17 12254
2017 Supervisor 22 35 24 13 7 0 1 57 20 2436
2017 Non-supervisor 28 30 21 11 6 1 3 61 17 13319

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 16 31 27 16 9 0 0 47 25 2994
2020 Non-supervisor 28 29 21 12 8 1 2 58 20 15908
2019 Supervisor 15 35 27 16 7 0 0 50 23 2623
2019 Non-supervisor 27 31 21 11 7 1 2 60 18 13225
2018 Supervisor 11 30 32 17 9 0 0 42 26 2329
2018 Non-supervisor 24 31 23 12 7 1 2 56 20 12262
2017 Supervisor 14 33 28 17 8 0 1 47 25 2436
2017 Non-supervisor 26 30 22 12 7 1 3 57 20 13307

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 33 23 11 6 0 0 60 17 3003
2020 Non-supervisor 34 29 19 10 6 1 1 65 17 15907
2019 Supervisor 23 37 22 12 5 0 0 60 17 2622
2019 Non-supervisor 34 30 18 10 6 1 1 65 17 13203
2018 Supervisor 19 34 27 14 6 0 1 53 20 2325
2018 Non-supervisor 29 30 21 11 7 1 2 61 18 12255
2017 Supervisor 22 35 23 12 7 0 1 57 19 2435
2017 Non-supervisor 31 29 19 10 6 1 3 63 17 13315

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 29 14 7 4 0 0 74 12 2989
2020 Non-supervisor 46 25 14 7 6 1 1 73 13 15884
2019 Supervisor 41 32 14 7 5 0 1 74 12 2617
2019 Non-supervisor 40 26 15 9 7 1 1 68 17 13206

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 34 21 10 4 0 0 66 13 3000
2020 Non-supervisor 31 29 21 11 7 0 1 61 18 15914

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 19 29 26 17 10 0 0 48 26 2999
2020 Non-supervisor 22 26 23 15 13 0 1 49 28 15933
2019 Supervisor 23 31 24 14 8 0 0 54 22 2609
2019 Non-supervisor 29 29 21 11 9 1 1 59 20 13186
2018 Supervisor 16 29 27 17 11 0 0 46 28 2318
2018 Non-supervisor 24 29 24 13 9 0 1 54 22 12213
2017 Supervisor 18 29 27 15 10 0 1 48 26 2433
2017 Non-supervisor 25 30 22 12 8 1 2 56 21 13294

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 54 28 12 3 2 0 1 83 5 3000
2020 Non-supervisor 55 24 12 4 3 0 2 81 7 15880
2019 Supervisor 52 25 13 6 3 0 1 78 9 2613
2019 Non-supervisor 49 24 14 6 5 0 2 74 12 13192
2018 Supervisor 49 26 13 6 5 0 1 76 11 2319
2018 Non-supervisor 46 24 15 7 5 0 3 72 13 12212
2017 Supervisor 52 25 12 6 4 0 1 78 10 2443
2017 Non-supervisor 47 24 15 7 5 0 2 73 12 13334

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 35 21 8 4 0 0 67 12 2991
2020 Non-supervisor 35 34 18 8 4 0 1 70 12 15897

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 73 15 5 1 1 0 4 92 2 2995
2020 Non-supervisor 67 17 7 3 2 1 4 88 5 15873
2019 Supervisor 74 13 5 2 1 0 6 92 3 2615
2019 Non-supervisor 66 14 7 3 3 1 7 87 6 13196
2018 Supervisor 67 16 6 3 2 0 5 88 5 2318
2018 Non-supervisor 62 16 8 3 4 1 6 84 7 12239

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 81 9 4 2 1 0 2 92 3 2993
2020 Non-supervisor 79 8 4 2 2 1 3 91 5 15864
2019 Supervisor 71 14 6 4 3 0 2 87 7 2632
2019 Non-supervisor 70 12 6 4 4 1 3 85 8 13221
2018 Supervisor 69 14 6 3 3 1 4 87 7 2317
2018 Non-supervisor 67 13 6 4 4 1 5 85 8 12239
2017 Supervisor 72 13 6 3 3 1 2 88 7 2444
2017 Non-supervisor 68 13 6 4 4 1 5 86 8 13342

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 66 22 7 3 1 0 1 89 3 2980
2020 Non-supervisor 75 14 5 2 1 0 3 92 3 15845
2019 Supervisor 54 28 12 3 2 0 1 83 5 2622
2019 Non-supervisor 59 23 9 4 2 0 2 85 6 13184
2018 Supervisor 51 28 13 4 2 0 1 80 7 2329
2018 Non-supervisor 56 24 10 4 3 0 2 83 7 12269
2017 Supervisor 53 29 10 4 2 0 1 83 6 2446
2017 Non-supervisor 57 24 9 4 3 0 3 85 6 13329

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 67 17 8 4 3 0 1 85 7 2995
2020 Non-supervisor 71 13 6 3 3 1 2 87 7 15867
2019 Supervisor 60 19 10 6 4 0 1 80 10 2611
2019 Non-supervisor 62 17 9 5 5 1 2 81 10 13168
2018 Supervisor 54 23 11 7 5 0 1 78 11 2326
2018 Non-supervisor 57 19 10 6 5 0 2 78 11 12234
2017 Supervisor 60 20 9 5 4 0 2 82 9 2444
2017 Non-supervisor 61 18 8 5 4 1 3 82 9 13331

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 30 14 6 2 0 1 78 8 3005
2020 Non-supervisor 64 4 1 1 0 1 29 97 1 15894
2019 Supervisor 38 33 18 7 4 0 1 71 11 2627
2019 Non-supervisor 59 5 2 1 0 0 33 96 2 13121
2018 Supervisor 33 33 21 8 4 0 1 67 12 2316
2018 Non-supervisor 54 5 2 1 1 0 37 95 2 12183
2017 Supervisor 37 33 17 7 4 0 1 71 11 2443
2017 Non-supervisor 56 6 2 1 1 0 35 95 2 13321

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 74 17 5 1 1 0 2 93 2 3004
2020 Non-supervisor 67 16 7 3 2 1 4 87 5 15943
2019 Supervisor 71 18 6 2 1 0 2 91 3 2622
2019 Non-supervisor 62 17 8 3 3 1 7 85 6 13195
2018 Supervisor 65 22 8 2 1 0 3 90 2 2321
2018 Non-supervisor 57 18 10 4 3 1 8 82 7 12223
2017 Supervisor 69 19 6 2 1 0 3 91 3 2435
2017 Non-supervisor 59 17 8 4 2 1 9 85 6 13263

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 80 12 5 2 1 0 1 93 3 3010
2020 Non-supervisor 61 18 9 4 5 1 2 81 9 15954
2019 Supervisor 80 11 4 2 1 0 2 92 3 2631
2019 Non-supervisor 60 16 9 5 6 1 4 80 11 13233
2018 Supervisor 75 13 5 3 2 0 2 91 4 2331
2018 Non-supervisor 56 16 9 6 7 1 5 76 14 12272
2017 Supervisor 75 13 4 2 2 0 2 91 5 2446
2017 Non-supervisor 52 17 10 7 8 1 6 74 15 13347

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 29 15 4 2 0 1 79 5 3003
2020 Non-supervisor 43 29 16 6 4 0 2 74 10 15951
2019 Supervisor 56 27 11 4 1 0 1 84 5 2626
2019 Non-supervisor 47 28 14 5 3 0 2 77 8 13203
2018 Supervisor 50 29 14 4 2 0 1 80 6 2329
2018 Non-supervisor 42 29 17 6 4 0 3 73 9 12251
2017 Supervisor 52 29 12 4 2 0 1 82 5 2439
2017 Non-supervisor 43 30 14 5 3 0 4 77 8 13325

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 43 18 4 2 0 0 75 6 3011
2020 Non-supervisor 31 38 20 7 4 0 0 69 11 15956

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 10 29 37 18 6 0 0 39 24 3008
2020 Non-supervisor 16 35 33 12 4 0 0 51 16 15964
2019 Supervisor 10 28 41 16 5 0 0 38 21 2637
2019 Non-supervisor 16 33 33 12 5 0 0 50 17 13280
2018 Supervisor 8 25 42 19 6 0 0 33 25 2334
2018 Non-supervisor 14 31 36 13 5 0 0 46 18 12319
2017 Supervisor 6 23 44 18 8 0 0 29 26 2449
2017 Non-supervisor 13 31 37 13 6 0 0 44 19 13365

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 16 24 39 16 4 0 0 21 41 3000
2020 Non-supervisor 12 20 37 21 10 0 0 31 32 15910
2019 Supervisor 12 23 40 18 6 0 0 24 36 2613
2019 Non-supervisor 13 20 37 21 10 0 0 31 32 13189
2018 Supervisor 13 26 42 15 4 0 0 19 39 2307
2018 Non-supervisor 12 20 38 21 9 0 0 30 32 12178
2017 Supervisor 10 26 43 16 6 0 0 21 36 2442
2017 Non-supervisor 10 20 38 20 10 0 1 31 31 13327
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 45 12 0 52 48 3018
2020 Non-supervisor 37 43 18 2 53 47 15992

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 27 73 1277
2020 Non-supervisor 34 66 5926

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 23 15 8 7 0 5 68 16 3013
2020 Non-supervisor 39 18 13 8 7 2 12 67 18 15969
2019 Supervisor 36 20 19 11 10 0 4 58 22 2599
2019 Non-supervisor 33 18 16 11 14 1 7 56 27 13080
2018 Supervisor 37 18 18 11 11 0 6 58 23 2337
2018 Non-supervisor 34 16 16 11 13 1 8 56 27 12298

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 9 20 18 19 29 0 5 30 52 1278
2020 Non-supervisor 12 20 16 19 26 1 5 34 48 5924

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 4 13 15 22 44 0 2 18 67 1279
2020 Non-supervisor 8 17 14 22 37 1 2 25 60 5928
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