2020 Public Service Employee Survey Results by Theme for Employment and Social Development Canada by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 36 11 6 4 0 0 79 10 4430
2020 Non-visible minority 41 39 11 7 3 0 0 80 10 14449
2019 Visible minority 35 37 14 8 6 0 0 71 14 3312
2019 Non-visible minority 36 40 12 8 5 0 0 76 13 12401
2018 Visible minority 32 41 13 8 5 0 0 73 13 2919
2018 Non-visible minority 33 43 12 8 4 0 0 76 12 11483
2017 Visible minority 31 41 14 8 6 0 0 73 14 3171
2017 Non-visible minority 32 45 11 7 5 0 0 77 12 12528
2014 Visible minority 26 44 14 8 7 0 0 71 15 2676
2014 Non-visible minority 26 46 13 9 6 0 0 72 15 12453

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 33 15 8 6 0 0 70 14 4417
2020 Non-visible minority 36 36 13 9 5 0 0 73 14 14409
2019 Visible minority 31 33 17 10 9 0 0 64 19 3296
2019 Non-visible minority 31 36 14 11 7 0 0 67 18 12384
2018 Visible minority 30 35 16 10 9 0 0 65 19 2911
2018 Non-visible minority 29 38 15 11 7 0 0 67 18 11490
2017 Visible minority 28 36 17 9 10 0 0 64 19 3170
2017 Non-visible minority 28 38 15 11 8 0 0 66 19 12517

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 57 28 9 3 2 0 0 86 5 4387
2020 Non-visible minority 54 32 8 3 2 0 0 87 5 14326
2019 Visible minority 51 31 12 3 3 0 0 82 6 3280
2019 Non-visible minority 50 34 10 4 2 0 0 84 6 12339
2018 Visible minority 50 33 11 4 2 0 0 83 7 2902
2018 Non-visible minority 49 36 9 4 2 0 0 85 5 11408
2017 Visible minority 51 32 11 3 2 0 0 84 6 3163
2017 Non-visible minority 50 36 9 3 2 0 0 87 5 12508
2014 Visible minority 58 29 9 2 2 0 0 87 4 2672
2014 Non-visible minority 56 31 9 3 2 0 0 87 4 12449

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 49 33 10 5 3 0 0 82 8 4433
2020 Non-visible minority 46 36 9 6 3 0 0 83 8 14445
2019 Visible minority 41 35 13 6 4 0 0 77 10 3310
2019 Non-visible minority 40 38 11 6 4 0 0 79 10 12405
2018 Visible minority 38 39 13 6 4 0 0 77 10 2923
2018 Non-visible minority 39 40 12 6 3 0 0 79 10 11503
2017 Visible minority 38 37 14 6 5 0 0 76 10 3161
2017 Non-visible minority 38 41 11 6 3 0 0 79 10 12482
2014 Visible minority 34 42 13 5 5 0 0 76 10 2673
2014 Non-visible minority 34 41 13 7 5 0 0 76 12 12446

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 48 28 13 5 4 1 0 78 9 4416
2020 Non-visible minority 50 30 11 5 3 0 0 81 9 14385
2019 Visible minority 38 31 17 7 7 1 0 70 13 3294
2019 Non-visible minority 39 32 14 8 6 1 0 72 14 12376
2018 Visible minority 38 32 17 7 7 0 0 70 13 2912
2018 Non-visible minority 37 33 16 8 5 1 0 70 14 11495
2017 Visible minority 37 31 16 8 7 1 0 69 14 3166
2017 Non-visible minority 34 34 16 9 6 1 0 69 15 12508
2014 Visible minority 24 35 19 12 8 1 0 61 20 2678
2014 Non-visible minority 22 35 19 13 9 1 0 58 23 12455

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 45 31 13 6 4 1 0 77 10 4379
2020 Non-visible minority 48 33 10 6 3 0 0 81 9 14319
2019 Visible minority 35 33 16 8 7 0 0 69 15 3285
2019 Non-visible minority 37 35 14 9 5 0 0 72 14 12321
2018 Visible minority 35 34 16 8 6 0 0 69 15 2898
2018 Non-visible minority 35 36 15 8 5 0 0 71 13 11427
2017 Visible minority 35 34 16 8 6 1 0 69 14 3167
2017 Non-visible minority 33 38 15 9 5 0 0 71 14 12517
2014 Visible minority 23 36 20 12 8 1 0 60 20 2677
2014 Non-visible minority 22 38 19 13 8 0 0 60 21 12450

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 33 24 20 11 8 4 0 59 20 4422
2020 Non-visible minority 36 24 19 10 6 5 0 64 17 14440
2019 Visible minority 27 22 19 14 13 4 0 52 29 3304
2019 Non-visible minority 31 24 19 12 10 4 0 57 23 12413
2018 Visible minority 28 22 19 13 14 3 0 52 28 2913
2018 Non-visible minority 28 25 21 13 9 4 0 55 23 11513
2017 Visible minority 25 22 20 14 14 5 0 50 29 3169
2017 Non-visible minority 28 25 20 13 9 5 1 56 23 12519
2014 Visible minority 20 24 19 16 16 5 0 46 33 2676
2014 Non-visible minority 21 25 20 16 12 5 1 49 30 12448
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 40 24 16 5 4 2 9 72 10 4417
2020 Non-visible minority 42 23 16 5 3 2 9 74 9 14419
2019 Visible minority 39 24 17 6 5 1 7 69 12 3303
2019 Non-visible minority 40 25 17 5 4 2 8 71 10 12397

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 51 29 10 5 3 1 1 82 8 4419
2020 Non-visible minority 50 30 10 6 3 1 1 81 9 14431
2019 Visible minority 49 30 11 5 4 1 1 79 10 3294
2019 Non-visible minority 47 31 10 7 3 1 0 79 10 12366
2018 Visible minority 46 31 10 7 5 1 1 78 12 2892
2018 Non-visible minority 44 33 10 7 4 1 0 78 11 11460
2017 Visible minority 47 31 10 6 5 1 0 79 11 3167
2017 Non-visible minority 44 35 9 7 4 1 0 80 11 12512
2014 Visible minority 41 35 11 7 5 1 1 77 12 2675
2014 Non-visible minority 39 36 11 9 5 1 0 76 14 12455

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 57 25 10 4 3 0 1 83 7 4434
2020 Non-visible minority 57 26 9 5 3 0 0 84 7 14459
2019 Visible minority 52 27 10 5 5 0 0 80 10 3310
2019 Non-visible minority 53 28 9 6 4 0 0 81 10 12413
2018 Visible minority 47 28 12 5 6 1 0 76 12 2909
2018 Non-visible minority 49 29 11 6 4 0 0 78 11 11485
2017 Visible minority 50 26 11 6 6 1 0 77 11 3162
2017 Non-visible minority 52 28 10 6 4 0 0 80 10 12500
2014 Visible minority 43 32 12 6 6 0 0 76 12 2674
2014 Non-visible minority 45 31 11 7 5 0 0 76 12 12447

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 25 13 5 4 11 1 75 10 4428
2020 Non-visible minority 42 27 12 4 3 12 0 78 8 14453
2019 Visible minority 34 28 16 7 7 7 1 67 15 3300
2019 Non-visible minority 33 31 15 7 5 9 0 71 13 12403
2018 Visible minority 32 29 17 7 7 8 0 66 15 2928
2018 Non-visible minority 31 31 16 7 5 9 0 69 13 11534
2017 Visible minority 32 28 16 7 7 10 1 67 15 3174
2017 Non-visible minority 30 32 14 8 5 10 0 69 15 12528
2014 Visible minority 24 31 17 8 8 11 0 62 19 2672
2014 Non-visible minority 24 32 18 9 6 11 0 63 18 12452

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 27 15 7 4 5 1 72 12 4413
2020 Non-visible minority 40 31 14 7 4 4 0 74 11 14423
2019 Visible minority 32 29 18 9 9 3 1 63 18 3295
2019 Non-visible minority 30 33 17 10 7 3 0 66 17 12369
2018 Visible minority 30 30 17 10 8 4 0 63 19 2918
2018 Non-visible minority 29 33 18 11 7 3 0 63 18 11495
2017 Visible minority 30 30 18 9 8 4 1 63 18 3171
2017 Non-visible minority 27 33 18 11 7 4 0 63 19 12526
2014 Visible minority 22 29 21 12 11 5 0 54 24 2674
2014 Non-visible minority 19 32 21 14 10 4 0 53 25 12452

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 33 28 17 9 5 8 0 67 15 4414
2020 Non-visible minority 29 31 16 10 5 8 0 66 16 14393
2019 Visible minority 25 28 20 11 9 6 1 57 22 3297
2019 Non-visible minority 21 30 20 13 8 7 0 56 23 12346
2018 Visible minority 23 28 21 12 9 7 0 55 22 2921
2018 Non-visible minority 19 31 20 14 8 7 0 54 24 11482
2017 Visible minority 23 27 19 12 8 9 1 56 22 3163
2017 Non-visible minority 20 30 19 14 8 9 0 55 24 12512
2014 Visible minority 16 27 23 14 12 8 0 47 28 2673
2014 Non-visible minority 13 27 23 18 11 7 0 44 32 12448

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 33 33 15 10 5 3 0 68 16 4427
2020 Non-visible minority 28 34 15 13 7 4 0 64 20 14444
2019 Visible minority 26 30 18 13 10 3 0 58 24 3299
2019 Non-visible minority 20 33 19 15 10 3 0 55 26 12394
2018 Visible minority 24 33 18 12 10 3 0 58 23 2925
2018 Non-visible minority 19 33 18 17 10 4 0 53 28 11522
2017 Visible minority 24 33 16 12 9 5 0 60 23 3160
2017 Non-visible minority 20 34 17 15 10 5 0 56 26 12512
2014 Visible minority 17 31 18 15 13 5 0 51 29 2671
2014 Non-visible minority 14 31 19 19 13 4 0 47 34 12446
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 33 34 16 9 6 0 1 68 16 4431
2020 Non-visible minority 34 35 15 10 5 0 1 70 15 14447
2019 Visible minority 26 34 17 12 10 0 0 61 22 3304
2019 Non-visible minority 28 37 15 13 8 0 0 65 20 12413
2018 Visible minority 25 33 17 12 11 0 1 59 23 2931
2018 Non-visible minority 26 35 17 13 9 0 0 61 21 11525
2017 Visible minority 24 34 17 13 11 1 0 58 24 3169
2017 Non-visible minority 25 36 16 13 9 0 0 62 22 12527
2014 Visible minority 20 32 20 15 13 0 0 52 28 2673
2014 Non-visible minority 19 36 18 16 11 0 0 55 27 12455

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 42 38 10 7 3 0 0 80 10 4405
2020 Non-visible minority 37 41 10 9 3 0 0 78 12 14370
2019 Visible minority 37 41 11 8 4 0 0 78 11 3287
2019 Non-visible minority 34 43 11 9 3 0 0 77 12 12351
2018 Visible minority 36 40 11 8 5 0 0 76 12 2928
2018 Non-visible minority 32 43 12 9 4 0 0 74 13 11530
2017 Visible minority 35 42 10 8 4 0 0 78 12 3169
2017 Non-visible minority 32 44 11 9 4 0 0 76 13 12522

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 49 30 11 5 4 1 1 79 9 4415
2020 Non-visible minority 45 30 12 7 4 1 1 77 11 14417
2019 Visible minority 44 31 11 7 5 1 1 76 12 3304
2019 Non-visible minority 41 32 13 8 5 1 1 74 13 12391
2018 Visible minority 40 34 11 7 6 1 1 75 14 2911
2018 Non-visible minority 38 36 12 9 5 1 0 74 14 11497
2017 Visible minority 41 33 11 7 6 1 1 76 13 3170
2017 Non-visible minority 37 37 11 8 5 1 1 75 13 12523
2014 Visible minority 36 36 12 8 6 1 0 73 14 2677
2014 Non-visible minority 34 38 13 9 6 1 0 72 15 12455

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 39 10 9 4 0 1 77 13 4397
2020 Non-visible minority 35 40 10 11 3 0 1 76 14 14391
2019 Visible minority 31 40 11 13 5 0 0 71 18 3291
2019 Non-visible minority 28 42 11 14 5 0 0 71 19 12383
2018 Visible minority 31 44 9 10 6 0 1 75 16 2935
2018 Non-visible minority 26 48 9 12 5 0 0 74 17 11537
2017 Visible minority 30 40 11 13 6 0 0 70 19 3172
2017 Non-visible minority 27 43 11 14 6 0 0 70 19 12522
2014 Visible minority 26 41 11 14 8 0 0 67 21 2673
2014 Non-visible minority 23 42 12 15 7 0 0 65 23 12449

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 48 25 13 5 5 3 1 76 10 4406
2020 Non-visible minority 52 23 12 4 3 2 2 79 8 14411

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 31 29 17 10 8 4 0 63 19 4412
2020 Non-visible minority 31 34 16 10 6 4 0 68 16 14405
2019 Visible minority 26 28 18 13 13 2 0 55 27 3306
2019 Non-visible minority 24 34 17 13 9 3 0 59 23 12374
2018 Visible minority 23 30 18 13 14 3 0 54 27 2923
2018 Non-visible minority 22 34 17 13 9 3 0 58 24 11509
2017 Visible minority 25 30 16 12 13 4 1 57 26 3165
2017 Non-visible minority 24 35 16 13 8 3 0 61 22 12515
2014 Visible minority 18 29 18 15 16 4 1 49 33 2678
2014 Non-visible minority 18 33 18 16 12 3 1 53 29 12455

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 30 25 16 11 13 4 1 58 25 4431
2020 Non-visible minority 29 30 14 11 10 4 2 63 22 14451
2019 Visible minority 24 25 15 13 18 3 1 51 33 3306
2019 Non-visible minority 24 29 15 14 14 3 2 55 29 12409
2018 Visible minority 21 26 16 13 19 4 1 49 34 2927
2018 Non-visible minority 22 30 15 15 14 2 2 54 30 11506
2017 Visible minority 20 25 16 15 19 4 2 48 36 3168
2017 Non-visible minority 21 29 14 15 15 3 2 53 32 12512
2014 Visible minority 14 20 16 18 27 3 2 36 47 2678
2014 Non-visible minority 14 24 16 19 22 3 3 40 43 12452

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 50 22 14 6 4 1 5 76 10 4427
2020 Non-visible minority 52 22 12 5 4 1 4 78 10 14461
2019 Visible minority 48 23 14 6 4 1 4 75 11 3304
2019 Non-visible minority 49 23 14 5 4 1 4 76 9 12389

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 25 14 8 6 2 4 71 14 4420
2020 Non-visible minority 50 23 13 6 3 2 4 77 10 14450
2019 Visible minority 36 23 19 9 8 2 3 62 18 3294
2019 Non-visible minority 44 23 16 7 5 2 4 71 12 12386

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 62 12 7 4 4 7 4 83 9 4409
2020 Non-visible minority 80 7 3 1 1 3 5 93 3 14395
2019 Visible minority 56 14 8 4 6 8 3 79 12 3294
2019 Non-visible minority 76 8 4 2 2 3 5 91 4 12349

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 65 13 6 2 2 3 9 88 5 4417
2020 Non-visible minority 74 10 4 2 1 2 7 92 4 14432
2019 Visible minority 65 11 5 2 3 4 10 88 6 3292
2019 Non-visible minority 75 7 4 1 2 2 9 92 4 12367

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 30 33 17 11 7 1 1 64 18 4408
2020 Non-visible minority 30 33 16 13 7 1 1 64 20 14373
2019 Visible minority 28 34 17 11 10 0 1 62 21 3291
2019 Non-visible minority 27 35 15 14 9 0 0 62 22 12343
2018 Visible minority 24 35 18 12 10 0 1 59 22 2910
2018 Non-visible minority 24 36 16 14 9 0 0 60 23 11475
2017 Visible minority 24 36 17 12 10 1 1 61 22 3156
2017 Non-visible minority 25 37 15 14 8 0 0 62 23 12483
2014 Visible minority 17 38 16 14 13 1 1 56 28 2676
2014 Non-visible minority 17 36 16 17 13 0 1 54 31 12454

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 34 29 19 10 7 0 1 64 17 4416
2020 Non-visible minority 34 32 17 10 6 0 1 66 16 14422
2019 Visible minority 30 30 18 11 9 0 1 60 21 3290
2019 Non-visible minority 30 33 17 12 8 0 0 63 20 12398
2018 Visible minority 27 32 18 12 10 0 1 60 22 2918
2018 Non-visible minority 29 32 17 13 8 0 0 62 21 11451
2017 Visible minority 27 32 18 12 10 0 1 60 22 3158
2017 Non-visible minority 28 34 17 12 8 0 1 63 21 12491
2014 Visible minority 21 34 20 12 12 0 1 56 24 2676
2014 Non-visible minority 23 34 18 14 11 0 0 57 25 12456

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 40 38 11 7 3 0 0 78 11 4391
2020 Non-visible minority 38 40 11 7 3 0 0 78 10 14344
2019 Visible minority 34 38 13 8 5 0 0 73 14 3285
2019 Non-visible minority 32 42 12 9 4 0 0 74 13 12245
2018 Visible minority 32 38 15 8 6 0 0 70 15 2905
2018 Non-visible minority 31 39 14 11 5 0 0 70 16 11475
2017 Visible minority 32 38 14 9 6 0 1 70 15 3160
2017 Non-visible minority 31 40 13 10 5 0 0 72 15 12494
2014 Visible minority 26 39 16 11 8 0 0 65 19 2673
2014 Non-visible minority 25 39 16 12 7 0 0 65 19 12452

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 23 34 21 9 5 8 1 61 15 4413
2020 Non-visible minority 23 39 18 10 4 5 1 66 15 14416
2019 Visible minority 19 33 24 11 8 6 1 55 20 3300
2019 Non-visible minority 19 39 20 12 5 4 0 61 18 12392
2018 Visible minority 19 30 25 10 9 6 1 53 21 2931
2018 Non-visible minority 20 35 22 12 7 4 0 57 20 11519
2017 Visible minority 19 30 21 11 9 9 1 54 22 3165
2017 Non-visible minority 19 35 21 13 7 5 1 57 21 12509

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 47 31 10 7 4 0 0 78 12 4412
2020 Non-visible minority 48 31 10 7 3 0 1 80 10 14409
2019 Visible minority 42 31 12 8 6 1 0 73 15 3301
2019 Non-visible minority 44 32 10 8 5 0 0 77 13 12394
2018 Visible minority 39 35 11 8 6 0 1 74 14 2926
2018 Non-visible minority 41 35 10 8 5 0 1 77 13 11507
2017 Visible minority 38 34 12 8 7 0 1 73 15 3166
2017 Non-visible minority 41 33 10 8 6 0 1 75 14 12519
2014 Visible minority 31 35 16 10 8 0 1 67 18 2677
2014 Non-visible minority 33 34 13 10 8 0 1 69 18 12446

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 34 15 5 3 0 1 76 8 4403
2020 Non-visible minority 41 30 16 7 4 1 2 72 11 14375
2019 Visible minority 44 32 14 5 3 0 1 77 8 3282
2019 Non-visible minority 42 30 16 6 4 0 2 73 10 12315
2018 Visible minority 43 31 16 5 3 0 1 76 8 2939
2018 Non-visible minority 42 29 16 7 4 0 2 73 11 11547
2017 Visible minority 46 32 13 4 2 0 2 80 6 3171
2017 Non-visible minority 42 32 14 6 3 0 3 76 10 12532
2014 Visible minority 44 34 13 4 3 0 1 79 7 2675
2014 Non-visible minority 41 31 16 6 4 0 2 74 10 12459

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 36 64 4431
2020 Non-visible minority 35 65 14459

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 16 13 3 3 7 17 75 8 4432
2020 Non-visible minority 42 16 10 3 3 8 18 79 8 14439

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Visible minority 30 31 39 4435
2020 Non-visible minority 25 40 35 14472
2019 Visible minority 35 25 40 3318
2019 Non-visible minority 30 35 35 12432
2018 Visible minority 35 27 38 2938
2018 Non-visible minority 29 36 35 11559
2017 Visible minority 32 27 41 3171
2017 Non-visible minority 28 39 34 12528
2014 Visible minority 32 27 42 2677
2014 Non-visible minority 29 37 34 12456

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Visible minority 4 44 41 4 4 4 1316
2020 Non-visible minority 14 46 28 3 4 5 3613
2019 Visible minority 3 37 44 5 6 5 1163
2019 Non-visible minority 15 37 34 5 4 6 3742
2018 Visible minority 4 37 42 5 6 6 1024
2018 Non-visible minority 15 36 33 5 5 6 3337
2017 Visible minority 5 32 41 6 8 7 1017
2017 Non-visible minority 18 35 30 5 6 6 3487
2014 Visible minority 3 35 47 7 9999 9 849
2014 Non-visible minority 19 29 34 9 9999 9 3633
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 55 33 7 3 2 0 0 87 5 4409
2020 Non-visible minority 49 37 8 4 2 0 0 86 6 14375
2019 Visible minority 47 36 9 5 3 0 0 83 8 3283
2019 Non-visible minority 44 40 9 4 2 0 0 84 7 12354
2018 Visible minority 50 36 8 3 2 1 0 87 5 2925
2018 Non-visible minority 44 41 9 4 2 0 0 86 6 11517
2017 Visible minority 45 38 9 4 3 0 0 83 8 3165
2017 Non-visible minority 41 42 9 5 2 0 0 83 7 12510
2014 Visible minority 42 39 10 4 4 1 0 82 8 2675
2014 Non-visible minority 35 43 12 5 3 0 0 79 9 12452

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 38 14 5 2 2 0 78 8 4427
2020 Non-visible minority 32 43 15 6 2 2 0 76 9 14440
2019 Visible minority 31 41 15 7 4 1 0 74 11 3304
2019 Non-visible minority 26 45 17 8 3 1 0 72 11 12402
2018 Visible minority 30 41 17 8 4 1 0 72 11 2929
2018 Non-visible minority 26 46 16 8 3 1 0 72 11 11496
2017 Visible minority 32 40 15 7 4 2 0 74 11 3163
2017 Non-visible minority 26 45 16 8 3 1 0 72 11 12516
2014 Visible minority 26 42 16 8 5 2 0 71 13 2674
2014 Non-visible minority 22 43 19 9 5 2 0 67 14 12454

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 12 22 31 19 11 2 3 32 36 4421
2020 Non-visible minority 12 25 33 17 10 1 2 28 38 14431
2019 Visible minority 11 20 35 20 10 1 2 32 32 3301
2019 Non-visible minority 10 24 35 19 9 1 2 29 35 12399
2018 Visible minority 11 22 33 20 9 1 3 31 35 2920
2018 Non-visible minority 11 25 34 19 9 1 2 28 37 11512
2017 Visible minority 11 20 32 19 10 2 7 32 33 3149
2017 Non-visible minority 10 23 34 18 10 1 4 29 35 12495
2014 Visible minority 14 25 33 16 7 2 4 24 40 2666
2014 Non-visible minority 12 30 34 14 6 1 2 21 43 12443

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 6 11 22 27 24 5 4 57 19 4400
2020 Non-visible minority 6 13 25 29 22 3 2 54 20 14360
2019 Visible minority 8 14 26 26 18 5 3 48 24 3288
2019 Non-visible minority 8 16 28 26 17 3 2 46 25 12351
2018 Visible minority 9 15 25 27 16 4 4 46 27 2904
2018 Non-visible minority 9 18 29 25 15 2 2 42 28 11470
2017 Visible minority 9 14 25 22 16 5 9 45 26 3129
2017 Non-visible minority 8 17 28 22 16 3 5 42 28 12462
2014 Visible minority 15 19 29 19 10 3 5 31 38 2666
2014 Non-visible minority 13 24 31 18 9 3 3 29 39 12430

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 11 15 26 21 16 5 6 41 29 4399
2020 Non-visible minority 11 19 28 19 14 4 4 36 33 14385
2019 Visible minority 14 18 27 19 13 4 5 35 35 3295
2019 Non-visible minority 14 22 28 18 11 3 4 31 39 12364
2018 Visible minority 14 20 27 19 11 3 6 33 36 2909
2018 Non-visible minority 16 23 28 17 10 2 4 30 41 11476
2017 Visible minority 14 16 27 17 12 5 9 33 36 3140
2017 Non-visible minority 14 22 27 16 11 3 7 30 40 12464
2014 Visible minority 18 22 26 15 9 4 6 26 45 2669
2014 Non-visible minority 19 26 27 14 7 2 6 23 48 12426

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 7 11 26 25 23 2 5 52 20 4384
2020 Non-visible minority 8 15 28 26 18 2 4 47 23 14369
2019 Visible minority 8 12 27 26 20 2 5 49 22 3287
2019 Non-visible minority 9 16 30 25 15 1 4 42 26 12323
2018 Visible minority 9 12 29 28 16 2 5 47 23 2902
2018 Non-visible minority 10 17 30 23 15 1 4 39 29 11442
2017 Visible minority 9 13 25 25 16 3 10 47 25 3127
2017 Non-visible minority 9 16 30 22 14 2 7 40 28 12432
2014 Visible minority 10 15 29 24 13 2 7 40 28 2661
2014 Non-visible minority 10 19 32 21 10 1 5 34 32 12406

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 8 13 23 25 23 2 5 52 23 4400
2020 Non-visible minority 8 16 25 24 21 3 4 48 25 14396
2019 Visible minority 11 15 26 23 18 2 5 44 28 3286
2019 Non-visible minority 11 20 27 21 15 2 4 38 33 12373
2018 Visible minority 13 17 26 23 15 2 5 40 32 2915
2018 Non-visible minority 14 21 27 19 13 2 4 34 37 11472
2017 Visible minority 10 16 24 20 16 3 10 41 30 3144
2017 Non-visible minority 13 20 27 17 15 2 6 35 36 12471
2014 Visible minority 18 21 27 16 11 2 5 30 42 2668
2014 Non-visible minority 21 26 26 13 8 1 4 23 50 12436

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 7 12 20 24 21 10 6 54 23 4393
2020 Non-visible minority 7 14 23 24 21 7 4 51 24 14345
2019 Visible minority 11 16 24 21 16 7 5 42 31 3291
2019 Non-visible minority 11 19 26 22 16 3 3 40 33 12332
2018 Visible minority 14 17 25 21 13 5 5 37 34 2907
2018 Non-visible minority 13 21 27 20 13 3 3 35 36 11437
2017 Visible minority 12 17 24 18 13 7 9 37 34 3136
2017 Non-visible minority 12 19 26 19 14 4 6 36 35 12484
2014 Visible minority 13 16 25 20 12 6 7 37 34 2667
2014 Non-visible minority 12 18 26 23 12 3 5 39 33 12422

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 11 16 29 20 16 4 4 39 29 4398
2020 Non-visible minority 12 21 32 18 12 3 2 31 35 14386
2019 Visible minority 14 19 29 19 13 4 4 34 35 3292
2019 Non-visible minority 15 24 32 15 9 2 2 26 41 12366
2018 Visible minority 15 21 29 16 11 4 4 29 39 2927
2018 Non-visible minority 18 25 31 14 8 2 2 23 44 11504
2017 Visible minority 14 19 28 15 11 5 8 30 38 3149
2017 Non-visible minority 16 24 32 13 9 3 4 23 43 12479
2014 Visible minority 16 20 30 15 9 5 6 27 40 2672
2014 Non-visible minority 18 27 32 12 6 2 3 19 47 12426

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 7 15 35 23 16 1 2 40 23 4411
2020 Non-visible minority 6 18 38 24 11 1 1 37 25 14428
2019 Visible minority 10 19 32 22 13 1 2 37 30 3300
2019 Non-visible minority 11 22 36 20 10 1 1 31 33 12390

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 30 36 16 11 4 3 0 68 15 4399
2020 Non-visible minority 24 39 17 13 5 3 0 65 18 14340
2019 Visible minority 21 33 20 14 8 3 0 56 23 3301
2019 Non-visible minority 15 37 21 17 7 3 0 53 25 12338

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 50 26 10 7 5 2 0 79 11 4418
2020 Non-visible minority 55 26 7 6 3 2 0 83 9 14419
2019 Visible minority 45 28 10 8 7 1 0 75 15 3300
2019 Non-visible minority 48 29 8 8 5 1 0 79 13 12363
2018 Visible minority 39 31 12 9 7 1 0 71 16 2915
2018 Non-visible minority 44 32 9 9 6 1 0 77 14 11455
2017 Visible minority 45 28 9 8 8 2 0 75 16 3169
2017 Non-visible minority 46 31 8 8 5 1 0 78 14 12515
2014 Visible minority 43 28 11 9 8 2 0 72 17 2672
2014 Non-visible minority 43 31 9 10 6 1 0 75 16 12452

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 57 30 6 4 2 1 0 87 6 4408
2020 Non-visible minority 60 28 5 4 2 1 1 89 5 14372
2019 Visible minority 48 33 8 7 3 0 0 82 11 3300
2019 Non-visible minority 51 33 7 7 3 0 0 84 9 12359
2018 Visible minority 44 35 10 6 4 1 0 80 10 2917
2018 Non-visible minority 48 37 7 6 2 0 0 85 8 11465
2017 Visible minority 43 37 9 6 4 0 0 81 10 3164
2017 Non-visible minority 44 39 7 6 3 0 0 84 9 12509
2014 Visible minority 37 42 10 8 3 1 0 79 11 2676
2014 Non-visible minority 40 42 8 7 3 0 0 82 10 12449

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 44 31 14 4 2 3 2 79 6 4389
2020 Non-visible minority 46 33 12 4 2 3 1 82 6 14334
2019 Visible minority 40 33 16 5 4 2 1 74 9 3302
2019 Non-visible minority 41 36 13 5 2 2 1 79 8 12397
2018 Visible minority 33 37 17 5 4 3 1 73 9 2922
2018 Non-visible minority 37 39 14 5 2 2 1 78 7 11500

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 40 35 13 7 4 2 0 77 11 4406
2020 Non-visible minority 43 36 10 5 2 2 0 82 8 14370
2019 Visible minority 36 36 13 7 6 1 0 73 13 3290
2019 Non-visible minority 38 38 12 7 3 2 0 78 10 12351
2018 Visible minority 41 36 11 6 5 1 0 78 11 2914
2018 Non-visible minority 44 37 11 4 2 1 0 82 7 11493
2017 Visible minority 42 36 11 5 4 2 0 79 10 3163
2017 Non-visible minority 41 40 10 5 2 2 0 83 7 12504
2014 Visible minority 37 36 13 6 6 3 0 74 12 2676
2014 Non-visible minority 38 38 13 5 3 3 0 78 8 12451

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 31 14 5 3 3 1 76 9 4415
2020 Non-visible minority 46 33 11 3 1 5 1 84 5 14387
2019 Visible minority 42 32 13 6 5 2 0 76 11 3292
2019 Non-visible minority 46 35 12 3 2 3 1 83 5 12367
2018 Visible minority 41 34 13 5 5 2 0 77 10 2912
2018 Non-visible minority 45 36 11 3 2 3 0 84 5 11496
2017 Visible minority 39 32 14 4 6 4 1 75 10 3167
2017 Non-visible minority 41 36 13 3 2 4 1 81 5 12501
2014 Visible minority 36 33 15 6 6 4 0 73 12 2674
2014 Non-visible minority 40 35 14 3 2 5 1 80 6 12443

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 54 31 9 3 2 1 0 86 5 4416
2020 Non-visible minority 59 29 6 3 2 0 0 89 5 14412
2019 Visible minority 49 33 10 4 4 1 0 82 8 3306
2019 Non-visible minority 51 34 8 4 3 0 0 85 7 12388
2018 Visible minority 46 35 10 4 4 0 0 82 8 2904
2018 Non-visible minority 49 35 8 4 3 0 0 85 7 11489
2017 Visible minority 48 34 9 4 4 0 0 83 8 3170
2017 Non-visible minority 47 38 8 5 3 0 0 85 7 12533
2014 Visible minority 42 37 12 5 4 1 0 80 9 2676
2014 Non-visible minority 41 39 10 6 3 0 0 80 9 12443

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 36 22 16 7 7 8 4 66 16 4424
2020 Non-visible minority 51 22 10 3 3 7 4 83 6 14436

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 36 28 17 7 5 6 1 69 13 4428
2020 Non-visible minority 42 32 14 3 1 7 1 80 5 14448

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 29 13 9 7 5 1 70 16 4410
2020 Non-visible minority 49 30 9 4 2 4 2 84 6 14385

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 2 5 24 14 40 13 1 9 63 275
2020 Non-visible minority 2 9 32 11 28 18 0 13 48 54

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 29 27 20 6 5 8 5 65 13 4421
2020 Non-visible minority 29 28 17 7 3 9 6 68 12 14441
2019 Visible minority 29 29 17 8 8 6 4 63 18 3301
2019 Non-visible minority 29 29 16 10 6 7 4 64 18 12386
2018 Visible minority 21 30 22 8 9 6 4 56 19 2919
2018 Non-visible minority 22 32 19 10 7 7 4 61 18 11493
2017 Visible minority 29 27 16 9 8 6 5 63 19 3168
2017 Non-visible minority 26 30 15 10 7 6 5 64 19 12521
2014 Visible minority 29 30 16 9 8 5 3 64 19 2673
2014 Non-visible minority 26 31 17 10 7 5 4 63 19 12456

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 34 13 7 4 3 2 75 12 4414
2020 Non-visible minority 38 37 11 6 3 2 1 79 10 14415
2019 Visible minority 34 35 14 8 5 2 1 71 14 3297
2019 Non-visible minority 34 38 13 8 4 2 1 75 12 12391
2018 Visible minority 31 37 14 8 6 2 1 71 14 2924
2018 Non-visible minority 34 39 12 8 4 2 1 75 12 11498
2017 Visible minority 36 35 12 7 5 4 1 75 13 3161
2017 Non-visible minority 37 38 11 7 3 3 1 78 11 12508
2014 Visible minority 35 38 12 7 4 4 1 76 11 2675
2014 Non-visible minority 37 40 10 7 3 2 1 80 10 12454

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 42 33 15 5 3 2 0 77 8 4405
2020 Non-visible minority 42 37 13 4 2 2 0 80 6 14399
2019 Visible minority 36 34 17 6 5 2 0 71 12 3294
2019 Non-visible minority 35 39 16 6 3 1 0 75 9 12371
2018 Visible minority 33 36 18 7 5 1 0 70 12 2911
2018 Non-visible minority 34 40 16 6 3 1 0 74 9 11466

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 22 19 10 10 10 3 56 22 4419
2020 Non-visible minority 27 25 17 10 8 10 2 60 21 14409
2019 Visible minority 22 22 21 10 14 8 2 49 28 3300
2019 Non-visible minority 21 25 18 13 11 10 2 52 27 12396
2018 Visible minority 19 24 20 12 13 9 2 49 28 2929
2018 Non-visible minority 19 25 20 14 11 9 2 49 29 11495
2017 Visible minority 20 23 17 12 15 12 3 49 31 3155
2017 Non-visible minority 19 24 17 14 12 11 3 50 30 12505
2014 Visible minority 16 22 19 13 16 11 2 44 34 2672
2014 Non-visible minority 16 24 18 16 14 10 2 45 35 12457

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 49 39 3 7 2 0 0 89 8 4434
2020 Non-visible minority 45 43 3 7 2 0 0 88 9 14456

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 48 34 8 7 3 0 1 83 9 4425
2020 Non-visible minority 47 36 7 7 2 0 1 84 9 14437
2019 Visible minority 43 34 8 9 5 0 0 77 15 3304
2019 Non-visible minority 41 36 6 12 5 0 0 77 17 12406
2017 Visible minority 41 35 8 11 6 0 0 75 17 3174
2017 Non-visible minority 38 35 7 12 8 0 0 73 20 12529
2014 Visible minority 37 35 9 11 7 0 0 72 19 2673
2014 Non-visible minority 35 36 8 12 8 0 0 72 20 12448

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 48 35 8 6 2 0 0 84 8 4395
2020 Non-visible minority 50 34 7 6 2 0 0 84 8 14341
2019 Visible minority 41 37 11 7 4 0 0 78 11 3281
2019 Non-visible minority 45 36 8 7 3 0 0 82 10 12329
2017 Visible minority 40 38 10 8 4 0 0 78 12 3159
2017 Non-visible minority 45 37 8 7 3 0 0 82 10 12504
2014 Visible minority 32 40 12 10 5 0 0 73 15 2671
2014 Non-visible minority 38 40 10 9 4 0 0 78 12 12445

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 81 14 2 1 1 0 0 96 2 4412
2020 Non-visible minority 80 14 2 1 1 0 0 96 2 14389
2017 Visible minority 75 19 3 2 1 0 1 95 2 3164
2017 Non-visible minority 73 20 3 2 1 0 1 94 3 12513
2014 Visible minority 71 22 3 2 1 0 1 93 3 2673
2014 Non-visible minority 69 23 4 3 1 0 1 92 4 12454

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 16 9 5 4 16 6 76 12 4429
2020 Non-visible minority 45 18 9 4 3 16 4 79 9 14450
2019 Visible minority 39 16 9 7 8 15 5 70 18 3311
2019 Non-visible minority 42 18 10 5 5 16 4 75 13 12414

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 11 89 4429
2020 Non-visible minority 8 92 14471
2019 Visible minority 15 85 3302
2019 Non-visible minority 13 87 12412
2018 Visible minority 15 85 2933
2018 Non-visible minority 13 87 11550

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 45 55 498
2020 Non-visible minority 45 55 1174
2019 Visible minority 48 52 498
2019 Non-visible minority 52 48 1541
2018 Visible minority 47 53 454
2018 Non-visible minority 49 51 1465

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 63 37 498
2020 Non-visible minority 59 41 1174
2019 Visible minority 60 40 498
2019 Non-visible minority 55 45 1541
2018 Visible minority 63 37 454
2018 Non-visible minority 56 44 1465

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 5 95 498
2020 Non-visible minority 6 94 1174
2019 Visible minority 6 94 498
2019 Non-visible minority 7 93 1541
2018 Visible minority 6 94 454
2018 Non-visible minority 5 95 1465

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 6 94 498
2020 Non-visible minority 4 96 1174
2019 Visible minority 7 93 498
2019 Non-visible minority 4 96 1541
2018 Visible minority 4 96 454
2018 Non-visible minority 4 96 1465

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 17 83 498
2020 Non-visible minority 12 88 1174
2019 Visible minority 16 84 498
2019 Non-visible minority 13 87 1541
2018 Visible minority 19 81 454
2018 Non-visible minority 15 85 1465

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 4 96 498
2020 Non-visible minority 4 96 1174
2019 Visible minority 4 96 498
2019 Non-visible minority 4 96 1541
2018 Visible minority 3 97 454
2018 Non-visible minority 4 96 1465

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 43 57 498
2020 Non-visible minority 38 62 1174
2019 Visible minority 43 57 489
2019 Non-visible minority 38 62 1523
2018 Visible minority 41 59 454
2018 Non-visible minority 42 58 1466

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 39 61 498
2020 Non-visible minority 37 63 1174
2019 Visible minority 36 64 489
2019 Non-visible minority 39 61 1523
2018 Visible minority 38 62 454
2018 Non-visible minority 38 62 1466

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 46 54 498
2020 Non-visible minority 44 56 1174
2019 Visible minority 44 56 489
2019 Non-visible minority 44 56 1523
2018 Visible minority 45 55 454
2018 Non-visible minority 43 57 1466

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 45 55 498
2020 Non-visible minority 41 59 1174
2019 Visible minority 41 59 489
2019 Non-visible minority 39 61 1523
2018 Visible minority 39 61 454
2018 Non-visible minority 39 61 1466

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 29 71 498
2020 Non-visible minority 29 71 1174
2019 Visible minority 27 73 489
2019 Non-visible minority 24 76 1523
2018 Visible minority 29 71 454
2018 Non-visible minority 25 75 1466

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 56 44 498
2020 Non-visible minority 53 47 1174
2019 Visible minority 55 45 489
2019 Non-visible minority 55 45 1523
2018 Visible minority 58 42 454
2018 Non-visible minority 56 44 1466

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 32 68 498
2020 Non-visible minority 36 64 1174
2019 Visible minority 31 69 489
2019 Non-visible minority 35 65 1523
2018 Visible minority 34 66 454
2018 Non-visible minority 36 64 1466

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 2 98 498
2020 Non-visible minority 1 99 1174

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 7 93 498
2020 Non-visible minority 7 93 1174
2019 Visible minority 5 95 489
2019 Non-visible minority 10 90 1523
2018 Visible minority 10 90 454
2018 Non-visible minority 9 91 1466

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 13 87 498
2020 Non-visible minority 11 89 1174
2019 Visible minority 13 87 489
2019 Non-visible minority 11 89 1523
2018 Visible minority 9 91 454
2018 Non-visible minority 12 88 1466

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 56 44 498
2020 Non-visible minority 46 54 1174
2019 Visible minority 56 44 489
2019 Non-visible minority 43 57 1523
2018 Visible minority 52 48 454
2018 Non-visible minority 44 56 1466

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 25 75 498
2020 Non-visible minority 21 79 1174
2019 Visible minority 25 75 489
2019 Non-visible minority 24 76 1523
2018 Visible minority 28 72 454
2018 Non-visible minority 24 76 1466

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 14 86 498
2020 Non-visible minority 16 84 1174
2019 Visible minority 16 84 489
2019 Non-visible minority 16 84 1523
2018 Visible minority 17 83 454
2018 Non-visible minority 18 82 1466

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 49 51 498
2020 Non-visible minority 52 48 1174
2019 Visible minority 49 51 485
2019 Non-visible minority 55 45 1513
2018 Visible minority 47 53 452
2018 Non-visible minority 55 45 1466

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 26 74 498
2020 Non-visible minority 27 73 1174
2019 Visible minority 23 77 485
2019 Non-visible minority 27 73 1513
2018 Visible minority 29 71 452
2018 Non-visible minority 26 74 1466

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 4 96 498
2020 Non-visible minority 7 93 1174
2019 Visible minority 3 97 485
2019 Non-visible minority 7 93 1513
2018 Visible minority 4 96 452
2018 Non-visible minority 6 94 1466

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 22 78 498
2020 Non-visible minority 21 79 1174
2019 Visible minority 19 81 485
2019 Non-visible minority 20 80 1513
2018 Visible minority 23 77 452
2018 Non-visible minority 21 79 1466

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 13 87 498
2020 Non-visible minority 10 90 1174
2019 Visible minority 8 92 485
2019 Non-visible minority 11 89 1513
2018 Visible minority 10 90 452
2018 Non-visible minority 9 91 1466

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 7 93 498
2020 Non-visible minority 8 92 1174
2019 Visible minority 6 94 485
2019 Non-visible minority 6 94 1513
2018 Visible minority 8 92 452
2018 Non-visible minority 6 94 1466

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 16 84 498
2020 Non-visible minority 12 88 1174
2019 Visible minority 17 83 485
2019 Non-visible minority 13 87 1513
2018 Visible minority 14 86 452
2018 Non-visible minority 13 87 1466

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 11 89 498
2020 Non-visible minority 12 88 1174
2019 Visible minority 11 89 485
2019 Non-visible minority 12 88 1513
2018 Visible minority 9 91 452
2018 Non-visible minority 12 88 1466

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 26 74 498
2020 Non-visible minority 24 76 1174
2019 Visible minority 28 72 485
2019 Non-visible minority 25 75 1513
2018 Visible minority 28 72 452
2018 Non-visible minority 25 75 1466

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 13 87 465
2020 Non-visible minority 12 88 1083
2019 Visible minority 12 88 450
2019 Non-visible minority 13 87 1421
2018 Visible minority 12 88 418
2018 Non-visible minority 12 88 1377

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 20 80 465
2020 Non-visible minority 19 81 1083
2019 Visible minority 19 81 450
2019 Non-visible minority 21 79 1421
2018 Visible minority 19 81 418
2018 Non-visible minority 20 80 1377

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 10 90 465
2020 Non-visible minority 10 90 1083
2019 Visible minority 13 87 450
2019 Non-visible minority 11 89 1421
2018 Visible minority 9 91 418
2018 Non-visible minority 11 89 1377

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 9 91 465
2020 Non-visible minority 6 94 1083
2019 Visible minority 7 93 450
2019 Non-visible minority 8 92 1421
2018 Visible minority 8 92 418
2018 Non-visible minority 7 93 1377

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 11 89 465
2020 Non-visible minority 10 90 1083
2019 Visible minority 10 90 450
2019 Non-visible minority 12 88 1421
2018 Visible minority 10 90 418
2018 Non-visible minority 11 89 1377

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 9 91 465
2020 Non-visible minority 10 90 1083
2019 Visible minority 8 92 450
2019 Non-visible minority 11 89 1421
2018 Visible minority 10 90 418
2018 Non-visible minority 9 91 1377

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 13 87 465
2020 Non-visible minority 12 88 1083
2019 Visible minority 9 91 450
2019 Non-visible minority 10 90 1421
2018 Visible minority 9 91 418
2018 Non-visible minority 10 90 1377

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 15 85 465
2020 Non-visible minority 11 89 1083
2019 Visible minority 14 86 450
2019 Non-visible minority 10 90 1421
2018 Visible minority 14 86 418
2018 Non-visible minority 10 90 1377

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 16 84 465
2020 Non-visible minority 14 86 1083
2019 Visible minority 18 82 450
2019 Non-visible minority 14 86 1421
2018 Visible minority 16 84 418
2018 Non-visible minority 11 89 1377

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 33 67 465
2020 Non-visible minority 26 74 1083
2019 Visible minority 32 68 450
2019 Non-visible minority 29 71 1421
2018 Visible minority 32 68 418
2018 Non-visible minority 27 73 1377

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 8 92 465
2020 Non-visible minority 8 92 1083
2019 Visible minority 10 90 450
2019 Non-visible minority 9 91 1421
2018 Visible minority 9 91 418
2018 Non-visible minority 8 92 1377

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 54 46 465
2020 Non-visible minority 45 55 1083
2019 Visible minority 49 51 450
2019 Non-visible minority 45 55 1421
2018 Visible minority 49 51 418
2018 Non-visible minority 43 57 1377

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 2 98 465
2020 Non-visible minority 2 98 1083
2019 Visible minority 2 98 450
2019 Non-visible minority 1 99 1421

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 56 44 465
2020 Non-visible minority 51 49 1083
2019 Visible minority 52 48 450
2019 Non-visible minority 50 50 1421
2018 Visible minority 52 48 418
2018 Non-visible minority 51 49 1377

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 5 95 465
2020 Non-visible minority 4 96 1083
2019 Visible minority 5 95 450
2019 Non-visible minority 3 97 1421
2018 Visible minority 4 96 418
2018 Non-visible minority 4 96 1377

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 15 85 465
2020 Non-visible minority 16 84 1083
2019 Visible minority 16 84 450
2019 Non-visible minority 14 86 1421
2018 Visible minority 13 87 418
2018 Non-visible minority 15 85 1377

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 22 14 18 4 5 28 9 57 14 4423
2020 Non-visible minority 21 15 15 5 4 32 8 61 14 14438
2019 Visible minority 19 15 20 6 7 24 9 51 20 3311
2019 Non-visible minority 17 16 18 7 6 27 8 51 20 12412
2018 Visible minority 17 16 24 5 7 23 8 48 18 2916
2018 Non-visible minority 16 17 21 6 6 28 7 50 18 11523
2017 Visible minority 17 16 18 5 8 26 10 53 19 3173
2017 Non-visible minority 15 16 18 6 6 28 9 50 20 12528
2014 Visible minority 14 17 20 6 7 28 9 48 20 2677
2014 Non-visible minority 13 16 20 7 6 31 9 48 20 12453

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 25 16 4 4 11 2 72 9 4421
2020 Non-visible minority 40 29 14 4 3 10 1 77 8 14434
2019 Visible minority 35 27 17 5 6 10 1 69 13 3308
2019 Non-visible minority 35 31 15 6 4 8 1 73 11 12425
2018 Visible minority 29 28 20 6 5 10 2 65 13 2917
2018 Non-visible minority 31 32 18 6 4 9 1 69 11 11529
2017 Visible minority 30 27 16 5 6 14 2 67 13 3166
2017 Non-visible minority 29 31 17 6 5 11 1 69 12 12504
2014 Visible minority 23 27 20 5 6 17 1 61 14 2677
2014 Non-visible minority 23 29 20 6 5 15 1 63 13 12454

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 10 90 4428
2020 Non-visible minority 5 95 14440
2019 Visible minority 12 88 3306
2019 Non-visible minority 6 94 12401
2018 Visible minority 11 89 2928
2018 Non-visible minority 6 94 11516

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 35 65 451
2020 Non-visible minority 27 73 668
2019 Visible minority 36 64 399
2019 Non-visible minority 32 68 730
2018 Visible minority 37 63 333
2018 Non-visible minority 35 65 665

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 78 22 451
2020 Non-visible minority 80 20 668
2019 Visible minority 72 28 399
2019 Non-visible minority 76 24 730
2018 Visible minority 76 24 333
2018 Non-visible minority 77 23 665

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 4 96 451
2020 Non-visible minority 2 98 668
2019 Visible minority 5 95 399
2019 Non-visible minority 3 97 730
2018 Visible minority 5 95 333
2018 Non-visible minority 1 99 665

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 6 94 451
2020 Non-visible minority 5 95 668
2019 Visible minority 7 93 399
2019 Non-visible minority 6 94 730
2018 Visible minority 7 93 333
2018 Non-visible minority 5 95 665

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 15 85 451
2020 Non-visible minority 8 92 668
2019 Visible minority 18 82 399
2019 Non-visible minority 10 90 730
2018 Visible minority 18 82 333
2018 Non-visible minority 10 90 665

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 9 91 451
2020 Non-visible minority 7 93 668
2019 Visible minority 8 92 399
2019 Non-visible minority 9 91 730
2018 Visible minority 7 93 333
2018 Non-visible minority 8 92 665

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 61 39 451
2020 Non-visible minority 8 92 668
2019 Visible minority 58 42 392
2019 Non-visible minority 11 89 713
2018 Visible minority 58 42 331
2018 Non-visible minority 10 90 664

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 41 59 451
2020 Non-visible minority 9 91 668
2019 Visible minority 38 62 392
2019 Non-visible minority 12 88 713
2018 Visible minority 40 60 331
2018 Non-visible minority 11 89 664

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 38 62 451
2020 Non-visible minority 4 96 668
2019 Visible minority 36 64 392
2019 Non-visible minority 5 95 713
2018 Visible minority 35 65 331
2018 Non-visible minority 4 96 664

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 13 87 451
2020 Non-visible minority 2 98 668
2019 Visible minority 15 85 392
2019 Non-visible minority 2 98 713
2018 Visible minority 13 87 331
2018 Non-visible minority 3 97 664

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 25 75 451
2020 Non-visible minority 24 76 668
2019 Visible minority 26 74 392
2019 Non-visible minority 29 71 713
2018 Visible minority 27 73 331
2018 Non-visible minority 29 71 664

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 18 82 451
2020 Non-visible minority 17 83 668
2019 Visible minority 19 81 392
2019 Non-visible minority 21 79 713
2018 Visible minority 18 82 331
2018 Non-visible minority 23 77 664

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 2 98 451
2020 Non-visible minority 5 95 668
2019 Visible minority 3 97 392
2019 Non-visible minority 7 93 713
2018 Visible minority 3 97 331
2018 Non-visible minority 5 95 664

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 1 99 451
2020 Non-visible minority 2 98 668
2019 Visible minority 2 98 392
2019 Non-visible minority 3 97 713
2018 Visible minority 3 97 331
2018 Non-visible minority 2 98 664

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 8 92 451
2020 Non-visible minority 6 94 668
2019 Visible minority 7 93 392
2019 Non-visible minority 9 91 713
2018 Visible minority 8 92 331
2018 Non-visible minority 8 92 664

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 18 82 451
2020 Non-visible minority 24 76 668
2019 Visible minority 16 84 392
2019 Non-visible minority 19 81 713
2018 Visible minority 15 85 331
2018 Non-visible minority 18 82 664

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 12 88 451
2020 Non-visible minority 31 69 668
2019 Visible minority 13 87 392
2019 Non-visible minority 26 74 713
2018 Visible minority 13 87 331
2018 Non-visible minority 27 73 664

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 0 100 331
2018 Non-visible minority 0 100 664

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 11 89 451
2020 Non-visible minority 23 77 668
2019 Visible minority 13 87 392
2019 Non-visible minority 23 77 713
2018 Visible minority 14 86 331
2018 Non-visible minority 20 80 664

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 25 75 451
2020 Non-visible minority 30 70 668
2019 Visible minority 25 75 388
2019 Non-visible minority 31 69 707
2018 Visible minority 29 71 334
2018 Non-visible minority 34 66 665

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 11 89 451
2020 Non-visible minority 14 86 668
2019 Visible minority 11 89 388
2019 Non-visible minority 12 88 707
2018 Visible minority 13 87 334
2018 Non-visible minority 16 84 665

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 3 97 451
2020 Non-visible minority 4 96 668
2019 Visible minority 2 98 388
2019 Non-visible minority 4 96 707
2018 Visible minority 3 97 334
2018 Non-visible minority 4 96 665

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 17 83 451
2020 Non-visible minority 18 82 668
2019 Visible minority 13 87 388
2019 Non-visible minority 19 81 707
2018 Visible minority 19 81 334
2018 Non-visible minority 19 81 665

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 5 95 451
2020 Non-visible minority 4 96 668
2019 Visible minority 5 95 388
2019 Non-visible minority 5 95 707
2018 Visible minority 4 96 334
2018 Non-visible minority 3 97 665

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 7 93 451
2020 Non-visible minority 6 94 668
2019 Visible minority 6 94 388
2019 Non-visible minority 6 94 707
2018 Visible minority 7 93 334
2018 Non-visible minority 6 94 665

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 11 89 451
2020 Non-visible minority 8 92 668
2019 Visible minority 11 89 388
2019 Non-visible minority 10 90 707
2018 Visible minority 9 91 334
2018 Non-visible minority 9 91 665

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 8 92 451
2020 Non-visible minority 8 92 668
2019 Visible minority 7 93 388
2019 Non-visible minority 9 91 707
2018 Visible minority 6 94 334
2018 Non-visible minority 10 90 665

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 51 49 451
2020 Non-visible minority 47 53 668
2019 Visible minority 52 48 388
2019 Non-visible minority 46 54 707
2018 Visible minority 49 51 334
2018 Non-visible minority 43 57 665

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 7 93 419
2020 Non-visible minority 7 93 628
2019 Visible minority 6 94 340
2019 Non-visible minority 6 94 623
2018 Visible minority 5 95 310
2018 Non-visible minority 5 95 623

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 12 88 419
2020 Non-visible minority 16 84 628
2019 Visible minority 16 84 340
2019 Non-visible minority 19 81 623
2018 Visible minority 14 86 310
2018 Non-visible minority 11 89 623

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 5 95 419
2020 Non-visible minority 5 95 628
2019 Visible minority 7 93 340
2019 Non-visible minority 4 96 623
2018 Visible minority 5 95 310
2018 Non-visible minority 4 96 623

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 3 97 419
2020 Non-visible minority 3 97 628
2019 Visible minority 4 96 340
2019 Non-visible minority 4 96 623
2018 Visible minority 2 98 310
2018 Non-visible minority 3 97 623

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 4 96 419
2020 Non-visible minority 3 97 628
2019 Visible minority 4 96 340
2019 Non-visible minority 3 97 623
2018 Visible minority 5 95 310
2018 Non-visible minority 3 97 623

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 6 94 419
2020 Non-visible minority 4 96 628
2019 Visible minority 6 94 340
2019 Non-visible minority 6 94 623
2018 Visible minority 5 95 310
2018 Non-visible minority 4 96 623

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 8 92 419
2020 Non-visible minority 8 92 628
2019 Visible minority 7 93 340
2019 Non-visible minority 6 94 623
2018 Visible minority 9 91 310
2018 Non-visible minority 8 92 623

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 11 89 419
2020 Non-visible minority 13 87 628
2019 Visible minority 12 88 340
2019 Non-visible minority 12 88 623
2018 Visible minority 17 83 310
2018 Non-visible minority 12 88 623

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 12 88 419
2020 Non-visible minority 12 88 628
2019 Visible minority 13 87 340
2019 Non-visible minority 11 89 623
2018 Visible minority 12 88 310
2018 Non-visible minority 11 89 623

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 27 73 419
2020 Non-visible minority 23 77 628
2019 Visible minority 29 71 340
2019 Non-visible minority 27 73 623
2018 Visible minority 27 73 310
2018 Non-visible minority 28 72 623

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 9 91 419
2020 Non-visible minority 8 92 628
2019 Visible minority 7 93 340
2019 Non-visible minority 7 93 623
2018 Visible minority 9 91 310
2018 Non-visible minority 8 92 623

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 43 57 419
2020 Non-visible minority 45 55 628
2019 Visible minority 43 57 340
2019 Non-visible minority 44 56 623
2018 Visible minority 45 55 310
2018 Non-visible minority 47 53 623

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 3 97 419
2020 Non-visible minority 2 98 628
2018 Visible minority 2 98 310
2018 Non-visible minority 1 99 623

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 57 43 419
2020 Non-visible minority 56 44 628
2019 Visible minority 59 41 340
2019 Non-visible minority 61 39 623
2018 Visible minority 58 42 310
2018 Non-visible minority 60 40 623

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 3 97 419
2020 Non-visible minority 4 96 628
2019 Visible minority 4 96 340
2019 Non-visible minority 3 97 623
2018 Visible minority 4 96 310
2018 Non-visible minority 5 95 623

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 14 86 419
2020 Non-visible minority 16 84 628
2019 Visible minority 9 91 340
2019 Non-visible minority 11 89 623
2018 Visible minority 12 88 310
2018 Non-visible minority 16 84 623

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 23 15 18 4 4 29 7 59 13 4415
2020 Non-visible minority 23 15 16 3 2 35 7 65 8 14413
2019 Visible minority 21 15 21 5 6 25 8 52 17 3304
2019 Non-visible minority 20 15 20 4 3 31 8 57 11 12398
2018 Visible minority 19 16 25 4 5 24 6 50 14 2933
2018 Non-visible minority 18 17 22 3 3 31 6 56 9 11521
2017 Visible minority 19 16 19 4 5 28 9 56 14 3169
2017 Non-visible minority 17 17 19 3 3 34 9 58 9 12524
2014 Visible minority 14 17 21 4 5 31 8 50 15 2677
2014 Non-visible minority 14 16 20 3 2 37 9 54 10 12447

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 25 17 5 4 11 1 70 10 4422
2020 Non-visible minority 41 29 13 3 2 11 1 79 5 14440
2019 Visible minority 36 24 18 5 5 11 1 68 12 3302
2019 Non-visible minority 39 29 15 3 2 10 1 76 6 12390
2018 Visible minority 30 27 21 5 5 10 2 65 12 2934
2018 Non-visible minority 33 32 18 3 3 10 1 73 7 11536
2017 Visible minority 31 27 16 4 5 14 2 70 11 3165
2017 Non-visible minority 33 31 15 3 2 13 2 76 6 12513
2014 Visible minority 24 27 19 4 5 19 2 64 11 2675
2014 Non-visible minority 26 30 18 3 2 19 2 71 7 12445

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 14 86 4382
2020 Non-visible minority 8 92 14389

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 18 82 4398
2020 Non-visible minority 16 84 14412
2019 Visible minority 23 77 3309
2019 Non-visible minority 22 78 12413
2017 Visible minority 24 76 3167
2017 Non-visible minority 22 78 12517
2014 Visible minority 21 79 2667
2014 Non-visible minority 19 81 12428

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 42 58 798
2020 Non-visible minority 56 44 2339

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 78 22 796
2020 Non-visible minority 81 19 2338
2019 Visible minority 83 17 773
2019 Non-visible minority 84 16 2682
2017 Visible minority 77 23 752
2017 Non-visible minority 81 19 2708
2014 Visible minority 76 24 573
2014 Non-visible minority 77 23 2384

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 47 35 8 7 1 0 0 83 9 616
2020 Non-visible minority 52 32 6 7 3 0 0 84 10 1894
2019 Visible minority 45 34 8 9 3 0 0 80 12 618
2019 Non-visible minority 48 32 5 10 4 1 0 81 14 2222
2017 Visible minority 40 38 8 9 4 1 0 79 13 576
2017 Non-visible minority 46 35 6 9 4 1 0 82 13 2204
2014 Visible minority 39 37 8 9 6 0 0 77 15 439
2014 Non-visible minority 46 34 6 10 4 0 0 80 14 1837

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 47 30 10 5 2 2 3 82 8 4426
2020 Non-visible minority 52 31 8 5 2 2 2 85 7 14448
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 36 31 15 8 5 5 0 70 14 4415
2020 Non-visible minority 36 32 14 9 4 4 0 72 14 14396

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 38 11 7 2 1 0 80 9 4430
2020 Non-visible minority 36 42 10 9 2 1 0 78 11 14455

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 39 35 13 8 4 1 0 75 12 4393
2020 Non-visible minority 35 37 13 10 4 1 0 73 14 14395

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 35 16 5 1 1 1 78 6 4390
2020 Non-visible minority 35 39 17 6 2 1 1 76 7 14329

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 44 33 14 4 1 2 2 80 5 4406
2020 Non-visible minority 43 35 13 4 1 2 1 82 5 14407

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 65 19 6 1 1 6 3 92 2 4416
2020 Non-visible minority 68 17 5 1 0 7 3 94 1 14433

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 50 34 9 3 2 2 0 86 5 4416
2020 Non-visible minority 53 33 7 3 1 2 0 88 4 14395

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 47 29 10 7 5 1 1 78 12 4411
2020 Non-visible minority 52 29 8 7 4 1 0 82 10 14388

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 53 28 10 5 3 1 1 83 7 4417
2020 Non-visible minority 56 28 8 5 2 1 1 85 7 14426

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 97 3 495
2020 Non-visible minority 98 2 2502

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 21 38 18 15 8 0 0 59 23 481
2020 Non-visible minority 21 38 17 16 7 0 1 60 23 2454

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 40 38 12 6 2 2 0 80 8 4417
2020 Non-visible minority 44 38 10 5 2 1 0 83 7 14419
2019 Visible minority 33 37 15 8 5 2 0 71 14 3304
2019 Non-visible minority 33 41 13 7 3 1 0 76 11 12370
2018 Visible minority 30 38 16 8 5 3 0 71 13 2928
2018 Non-visible minority 32 42 14 7 4 2 0 75 11 11522
2017 Visible minority 27 38 15 9 6 4 0 68 15 3170
2017 Non-visible minority 28 42 14 8 5 3 0 72 13 12520

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 27 13 10 9 2 1 67 20 4406
2020 Non-visible minority 41 29 11 11 7 1 0 71 18 14415

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 45 26 15 4 4 4 2 76 8 4400
2020 Non-visible minority 50 27 12 4 2 4 1 81 7 14381

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 36 31 17 8 5 2 0 69 13 4425
2020 Non-visible minority 36 34 15 9 4 2 0 72 13 14444
2019 Visible minority 26 32 18 12 10 2 0 59 23 3303
2019 Non-visible minority 24 37 16 14 8 1 0 61 22 12412
2018 Visible minority 23 33 20 12 9 3 0 58 22 2930
2018 Non-visible minority 23 37 16 13 8 1 0 62 22 11531
2017 Visible minority 18 37 19 13 10 3 0 57 24 3172
2017 Non-visible minority 18 40 17 15 9 1 0 59 24 12516

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 21 50 13 12 3 1 0 72 16 493
2020 Non-visible minority 27 49 11 9 2 1 0 77 12 2504
2019 Visible minority 21 44 16 13 3 1 2 67 17 372
2019 Non-visible minority 22 49 12 12 3 1 1 72 16 2224

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 20 16 11 16 0 2 56 28 4420
2020 Non-visible minority 42 22 15 9 10 0 2 66 19 14457

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 29 25 21 12 12 1 1 55 24 4417
2020 Non-visible minority 28 27 22 12 10 0 0 56 23 14429
2019 Visible minority 20 23 20 14 21 1 1 44 35 3310
2019 Non-visible minority 17 23 22 15 22 0 1 41 37 12429
2018 Visible minority 19 21 20 15 22 1 2 41 38 2928
2018 Non-visible minority 15 22 21 16 24 0 1 37 41 11538
2017 Visible minority 20 22 18 16 20 1 3 44 37 3157
2017 Non-visible minority 18 22 19 16 23 0 2 40 40 12516

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 23 24 25 14 11 1 1 49 26 4411
2020 Non-visible minority 21 27 25 16 10 0 1 48 26 14453
2019 Visible minority 23 27 24 13 11 1 1 51 24 3305
2019 Non-visible minority 19 27 26 16 11 0 1 46 27 12416
2018 Visible minority 19 24 28 15 11 0 2 44 27 2925
2018 Non-visible minority 17 25 29 17 11 0 1 42 29 11518
2017 Visible minority 21 26 24 15 11 0 2 48 27 3160
2017 Non-visible minority 18 25 27 16 12 0 1 43 29 12514

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 33 24 19 11 9 1 4 60 20 4412
2020 Non-visible minority 30 27 20 12 8 1 2 59 20 14413
2019 Visible minority 32 25 19 10 8 1 4 61 19 3288
2019 Non-visible minority 27 28 21 12 8 1 3 57 21 12357
2018 Visible minority 26 24 22 13 10 1 5 53 24 2914
2018 Non-visible minority 23 26 24 14 10 0 3 51 24 11481
2017 Visible minority 27 25 19 12 9 1 7 57 23 3150
2017 Non-visible minority 24 26 23 13 10 1 4 52 24 12494

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 31 22 19 12 10 3 3 56 23 4394
2020 Non-visible minority 29 25 21 13 9 2 1 56 23 14388
2019 Visible minority 25 24 20 13 14 2 2 51 28 3292
2019 Non-visible minority 22 25 22 16 13 1 1 47 30 12356
2018 Visible minority 24 22 22 15 14 2 3 47 30 2913
2018 Non-visible minority 20 23 24 17 13 1 2 44 31 11488
2017 Visible minority 24 24 20 13 12 2 5 51 27 3157
2017 Non-visible minority 21 23 22 16 13 1 2 47 30 12520

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 51 20 12 5 4 1 6 77 10 4396
2020 Non-visible minority 53 21 11 5 4 1 5 79 9 14393
2019 Visible minority 56 18 9 4 3 1 8 82 8 3292
2019 Non-visible minority 56 20 9 4 2 0 8 83 7 12364
2018 Visible minority 49 20 13 5 3 1 10 77 9 2917
2018 Non-visible minority 51 22 11 4 3 1 8 80 8 11499
2017 Visible minority 47 20 10 4 3 1 14 79 8 3155
2017 Non-visible minority 48 21 11 4 3 1 12 79 8 12503

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 31 27 20 11 10 0 1 58 21 4413
2020 Non-visible minority 33 28 20 10 8 0 1 61 18 14426
2019 Visible minority 35 26 18 9 10 1 1 63 19 3302
2019 Non-visible minority 33 29 20 10 8 0 1 63 17 12402
2018 Visible minority 29 24 22 11 11 0 2 54 23 2927
2018 Non-visible minority 29 27 22 11 9 0 1 57 20 11528
2017 Visible minority 28 26 21 12 10 0 1 56 23 3150
2017 Non-visible minority 28 30 22 11 8 0 1 59 19 12496

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 30 23 19 12 11 0 5 56 24 4419
2020 Non-visible minority 35 24 18 10 8 0 6 62 19 14412

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 32 29 19 9 5 2 3 65 15 4410
2020 Non-visible minority 35 32 18 8 4 1 2 69 12 14399
2019 Visible minority 28 31 20 10 8 1 2 62 18 3297
2019 Non-visible minority 28 34 21 10 6 1 1 63 16 12375
2018 Visible minority 24 28 26 10 8 1 3 54 18 2923
2018 Non-visible minority 25 33 24 10 6 1 2 59 16 11496
2017 Visible minority 27 29 20 12 7 1 4 59 19 3152
2017 Non-visible minority 27 31 22 11 6 1 2 60 17 12490

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 28 22 12 8 1 2 57 20 4399
2020 Non-visible minority 25 30 22 13 8 1 1 56 21 14408
2019 Visible minority 29 30 20 10 7 1 2 61 18 3301
2019 Non-visible minority 25 32 22 12 7 1 1 58 19 12363
2018 Visible minority 24 28 23 13 7 1 3 54 21 2927
2018 Non-visible minority 22 31 25 13 7 1 1 54 21 11503
2017 Visible minority 26 28 21 11 8 1 4 58 20 3146
2017 Non-visible minority 23 31 23 13 7 1 2 55 21 12486

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 33 28 19 11 7 1 2 63 18 4406
2020 Non-visible minority 33 30 19 10 6 0 1 64 16 14409
2019 Visible minority 33 28 18 11 7 1 2 63 18 3291
2019 Non-visible minority 31 32 19 10 6 1 1 64 16 12349
2018 Visible minority 26 28 22 12 8 1 3 56 21 2919
2018 Non-visible minority 28 31 22 11 6 0 1 61 17 11499
2017 Visible minority 30 28 19 11 7 1 4 61 19 3152
2017 Non-visible minority 30 31 20 10 6 1 2 63 17 12485

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 26 15 8 8 1 2 69 16 4402
2020 Non-visible minority 47 26 14 7 5 1 1 74 12 14376
2019 Visible minority 36 25 17 10 10 1 2 62 20 3279
2019 Non-visible minority 42 28 15 8 6 1 1 70 15 12362

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 33 30 20 9 7 0 1 63 16 4406
2020 Non-visible minority 31 30 21 11 6 0 1 62 17 14412

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 24 25 23 14 13 1 1 50 28 4415
2020 Non-visible minority 21 27 23 15 12 0 0 49 28 14422
2019 Visible minority 32 28 20 11 8 1 1 60 20 3282
2019 Non-visible minority 27 29 22 12 9 0 1 57 21 12331
2018 Visible minority 24 27 23 14 9 1 2 53 23 2910
2018 Non-visible minority 22 30 25 13 9 0 1 52 22 11459
2017 Visible minority 26 28 21 12 9 1 3 56 22 3146
2017 Non-visible minority 23 30 23 13 8 1 1 55 22 12467

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 51 24 14 5 3 0 2 77 8 4399
2020 Non-visible minority 57 25 11 4 2 0 1 83 6 14385
2019 Visible minority 48 23 14 6 5 0 3 74 12 3281
2019 Non-visible minority 50 24 13 6 5 0 2 75 11 12340
2018 Visible minority 44 24 15 7 5 0 5 72 13 2907
2018 Non-visible minority 47 24 14 7 5 0 2 73 12 11463
2017 Visible minority 47 24 14 7 5 0 4 73 12 3150
2017 Non-visible minority 48 24 14 6 5 0 2 74 11 12514

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 31 19 8 5 0 1 67 14 4401
2020 Non-visible minority 35 35 18 7 4 0 0 71 11 14390

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 62 17 8 3 2 1 6 86 6 4394
2020 Non-visible minority 70 16 6 2 1 0 4 90 4 14377
2019 Visible minority 61 16 7 3 4 1 8 85 7 3292
2019 Non-visible minority 69 13 6 2 2 1 7 89 5 12338
2018 Visible minority 56 18 10 4 5 1 7 80 9 2906
2018 Non-visible minority 65 16 7 3 3 1 6 86 6 11489

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 68 11 7 4 4 2 4 85 8 4406
2020 Non-visible minority 83 7 3 2 2 1 3 93 4 14358
2019 Visible minority 59 15 8 5 7 1 4 79 12 3291
2019 Non-visible minority 73 12 5 3 3 1 3 87 7 12378
2018 Visible minority 57 15 8 5 7 1 6 78 13 2912
2018 Non-visible minority 70 12 6 3 3 1 4 87 7 11485
2017 Visible minority 58 15 7 5 6 2 6 80 12 3153
2017 Non-visible minority 72 12 5 3 3 1 4 88 6 12519

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 70 15 6 3 2 1 4 89 5 4394
2020 Non-visible minority 75 15 5 2 1 0 2 92 3 14336
2019 Visible minority 57 23 10 4 3 1 3 83 7 3280
2019 Non-visible minority 59 25 9 4 2 0 2 85 6 12343
2018 Visible minority 55 23 11 4 4 0 3 81 8 2925
2018 Non-visible minority 56 25 11 4 3 0 2 83 6 11511
2017 Visible minority 55 23 8 5 4 1 5 83 9 3149
2017 Non-visible minority 57 26 9 3 2 0 3 85 6 12513

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 66 14 7 4 5 1 3 83 9 4399
2020 Non-visible minority 72 14 6 3 3 0 2 88 6 14367
2019 Visible minority 58 16 9 5 7 1 3 77 13 3276
2019 Non-visible minority 62 18 9 5 4 0 2 82 9 12321
2018 Visible minority 52 19 11 7 8 1 3 74 15 2921
2018 Non-visible minority 58 19 10 6 4 0 2 79 10 11475
2017 Visible minority 56 17 9 6 6 1 5 78 13 3154
2017 Non-visible minority 63 18 8 4 3 0 3 83 8 12506

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 60 8 4 2 1 1 25 92 3 4399
2020 Non-visible minority 62 8 3 1 1 0 24 93 2 14403
2019 Visible minority 57 9 4 2 1 1 25 90 4 3271
2019 Non-visible minority 55 9 4 2 1 0 28 91 3 12293
2018 Visible minority 51 9 6 2 1 0 30 86 6 2905
2018 Non-visible minority 51 10 5 2 1 0 32 89 4 11429
2017 Visible minority 52 9 5 2 2 1 29 88 5 3146
2017 Non-visible minority 53 10 4 2 1 0 30 90 4 12504

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 64 15 8 4 3 1 6 85 7 4417
2020 Non-visible minority 69 16 7 2 1 0 4 89 4 14435
2019 Visible minority 61 16 8 4 3 1 7 84 7 3285
2019 Non-visible minority 64 17 8 3 2 0 6 86 6 12347
2018 Visible minority 55 18 11 4 3 1 9 80 8 2910
2018 Non-visible minority 60 19 9 3 2 1 6 84 6 11469
2017 Visible minority 56 16 9 4 3 1 11 82 8 3136
2017 Non-visible minority 62 18 8 3 2 0 8 87 5 12448

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 55 18 10 5 7 1 3 76 13 4423
2020 Non-visible minority 67 17 8 4 3 0 2 85 7 14446
2019 Visible minority 56 16 9 6 8 1 4 75 15 3295
2019 Non-visible minority 65 15 8 4 4 0 3 84 9 12384
2018 Visible minority 51 16 9 7 10 1 6 72 18 2925
2018 Non-visible minority 61 16 9 5 5 0 4 80 11 11513
2017 Visible minority 45 18 10 8 12 1 6 68 21 3159
2017 Non-visible minority 58 17 9 6 5 1 5 79 12 12520

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 46 27 15 5 5 1 3 74 10 4417
2020 Non-visible minority 44 30 17 6 3 0 1 74 9 14444
2019 Visible minority 49 27 13 4 4 1 3 78 8 3288
2019 Non-visible minority 48 28 14 5 3 0 2 78 8 12358
2018 Visible minority 43 27 15 5 4 0 5 75 10 2920
2018 Non-visible minority 43 30 16 5 3 0 2 75 9 11498
2017 Visible minority 45 29 13 5 3 1 5 77 9 3150
2017 Non-visible minority 45 31 14 5 2 0 3 78 8 12501

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 28 37 21 8 6 0 1 65 14 4426
2020 Non-visible minority 33 39 19 6 3 0 0 72 9 14443

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 16 32 33 13 5 0 0 49 18 4427
2020 Non-visible minority 15 34 34 12 4 0 0 49 17 14450
2019 Visible minority 18 32 32 12 6 0 0 51 17 3303
2019 Non-visible minority 15 33 35 13 5 0 0 48 18 12428
2018 Visible minority 16 29 35 13 6 0 1 45 19 2938
2018 Non-visible minority 13 31 37 14 5 0 0 44 19 11547
2017 Visible minority 14 29 36 12 7 0 1 44 19 3174
2017 Non-visible minority 11 30 38 14 6 0 0 41 21 12522

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 13 20 37 21 8 0 0 30 33 4402
2020 Non-visible minority 12 21 38 20 9 0 0 29 33 14409
2019 Visible minority 13 18 37 22 9 0 1 31 31 3281
2019 Non-visible minority 12 21 37 20 9 0 0 30 33 12335
2018 Visible minority 12 19 39 21 8 0 1 29 31 2904
2018 Non-visible minority 12 21 38 20 8 0 0 28 33 11424
2017 Visible minority 11 19 39 20 9 1 1 30 30 3158
2017 Non-visible minority 10 22 39 20 9 0 0 29 32 12498
Top of page

Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 39 24 2 53 47 4436
2020 Non-visible minority 39 44 15 1 53 47 14476

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 38 62 1526
2020 Non-visible minority 32 68 5629

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 39 17 13 7 7 4 13 68 16 4426
2020 Non-visible minority 40 19 14 8 7 2 10 67 18 14458
2019 Visible minority 37 18 15 9 12 2 7 61 23 3259
2019 Non-visible minority 33 18 17 11 14 1 6 55 27 12244
2018 Visible minority 37 15 14 10 13 2 10 59 25 2933
2018 Non-visible minority 34 17 17 11 13 1 8 55 26 11540

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 13 24 16 17 24 1 4 39 44 1528
2020 Non-visible minority 11 19 17 20 27 1 5 32 50 5626

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 10 19 16 19 34 1 2 29 55 1528
2020 Non-visible minority 7 15 13 22 39 1 2 23 63 5631
Date modified: