2020 Public Service Employee Survey Results by Theme for Employment and Social Development Canada by Question 118. Are you a person with a disability?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 35 11 10 7 0 0 72 17 1987
2020 Not a person with a disability 42 38 10 6 3 0 0 80 9 16931
2019 Person with a disability 30 36 12 11 10 0 0 66 21 1284
2019 Not a person with a disability 36 39 12 8 5 0 0 76 12 14498
2018 Person with a disability 31 38 13 10 9 0 0 69 18 1217
2018 Not a person with a disability 33 43 12 8 4 0 0 76 12 13249
2017 Person with a disability 33 39 11 10 8 0 0 71 18 1196
2017 Not a person with a disability 32 45 12 7 5 0 0 77 12 14533
2014 Person with a disability 26 42 11 11 10 0 0 68 21 1074
2014 Not a person with a disability 26 46 13 9 6 0 0 72 15 14089

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 31 14 14 11 0 0 61 24 1986
2020 Not a person with a disability 37 36 14 8 5 0 0 74 13 16879
2019 Person with a disability 25 30 13 15 18 0 0 54 32 1290
2019 Not a person with a disability 31 36 15 11 7 0 0 68 17 14458
2018 Person with a disability 23 29 16 15 16 0 0 52 32 1222
2018 Not a person with a disability 29 39 15 10 7 0 0 68 17 13242
2017 Person with a disability 22 32 14 15 16 0 0 54 31 1198
2017 Not a person with a disability 28 38 15 10 8 0 0 66 18 14518

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 29 10 5 3 0 0 82 8 1969
2020 Not a person with a disability 55 31 9 3 2 0 0 87 4 16783
2019 Person with a disability 49 29 12 4 5 0 0 79 9 1280
2019 Not a person with a disability 50 33 10 4 2 0 0 84 5 14408
2018 Person with a disability 51 30 9 5 4 0 0 81 9 1208
2018 Not a person with a disability 49 36 10 4 2 0 0 85 5 13164
2017 Person with a disability 54 29 10 4 3 0 0 83 7 1191
2017 Not a person with a disability 50 36 9 3 2 0 0 86 5 14506
2014 Person with a disability 59 26 9 3 3 0 0 85 6 1074
2014 Not a person with a disability 56 31 9 3 2 0 0 87 4 14081

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 33 11 8 5 0 0 75 14 1991
2020 Not a person with a disability 47 36 9 5 2 0 0 83 7 16926
2019 Person with a disability 37 33 13 9 8 0 0 69 17 1291
2019 Not a person with a disability 41 38 11 6 3 0 0 79 10 14493
2018 Person with a disability 34 36 14 9 7 0 0 70 16 1219
2018 Not a person with a disability 39 40 12 6 3 0 0 79 9 13269
2017 Person with a disability 36 37 11 8 7 0 0 73 15 1192
2017 Not a person with a disability 38 40 12 6 3 0 0 79 9 14478
2014 Person with a disability 33 36 13 9 9 1 0 69 18 1073
2014 Not a person with a disability 34 42 13 7 4 0 0 76 11 14080

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 25 15 11 8 1 0 66 19 1981
2020 Not a person with a disability 51 30 11 4 3 1 0 82 7 16858
2019 Person with a disability 28 28 17 11 15 1 0 56 27 1288
2019 Not a person with a disability 40 33 15 7 5 1 0 73 12 14453
2018 Person with a disability 28 27 18 12 13 1 0 56 25 1215
2018 Not a person with a disability 38 33 16 8 5 0 0 71 12 13256
2017 Person with a disability 26 29 20 12 11 1 0 56 23 1194
2017 Not a person with a disability 35 34 16 8 6 1 0 70 14 14509
2014 Person with a disability 19 25 18 19 18 1 0 45 37 1074
2014 Not a person with a disability 23 36 19 13 8 1 0 59 21 14094

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 30 14 11 8 1 0 66 19 1971
2020 Not a person with a disability 48 33 11 5 3 0 0 82 8 16766
2019 Person with a disability 25 31 16 14 13 1 0 57 27 1277
2019 Not a person with a disability 38 35 14 8 5 0 0 73 13 14402
2018 Person with a disability 26 32 16 13 12 1 0 58 25 1208
2018 Not a person with a disability 36 36 15 8 4 0 0 72 12 13178
2017 Person with a disability 25 32 18 13 11 1 0 58 24 1197
2017 Not a person with a disability 34 37 15 8 5 0 0 72 13 14515
2014 Person with a disability 19 28 19 19 16 0 0 47 35 1075
2014 Not a person with a disability 22 38 19 13 7 1 0 61 20 14087

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 19 19 13 13 5 1 52 27 1984
2020 Not a person with a disability 36 25 19 10 6 4 0 64 16 16915
2019 Person with a disability 25 19 18 14 19 4 1 46 35 1292
2019 Not a person with a disability 30 24 19 13 10 4 0 57 23 14495
2018 Person with a disability 22 19 20 16 17 6 1 44 36 1216
2018 Not a person with a disability 29 25 21 13 9 4 0 56 23 13275
2017 Person with a disability 23 21 18 16 16 6 1 47 34 1195
2017 Not a person with a disability 27 25 20 13 10 5 0 56 24 14521
2014 Person with a disability 21 18 16 19 20 5 1 41 41 1075
2014 Not a person with a disability 21 25 20 16 12 5 1 49 30 14084
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 21 18 7 7 3 7 65 16 1987
2020 Not a person with a disability 42 24 16 5 3 2 9 74 8 16888
2019 Person with a disability 31 20 20 8 9 2 9 58 19 1288
2019 Not a person with a disability 40 25 16 5 4 1 8 72 10 14483

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 27 11 8 7 2 0 73 15 1992
2020 Not a person with a disability 51 30 10 5 3 1 1 82 8 16897
2019 Person with a disability 40 28 13 9 8 1 1 69 18 1284
2019 Not a person with a disability 48 31 10 6 3 1 0 80 10 14443
2018 Person with a disability 39 29 11 11 8 1 0 69 19 1213
2018 Not a person with a disability 45 33 10 7 4 1 0 79 10 13200
2017 Person with a disability 38 29 13 10 8 1 1 69 18 1195
2017 Not a person with a disability 45 34 9 6 4 1 0 80 10 14513
2014 Person with a disability 36 31 12 11 10 1 0 67 21 1074
2014 Not a person with a disability 40 36 11 8 4 1 0 76 13 14089

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 24 11 7 6 1 1 76 13 1992
2020 Not a person with a disability 58 26 9 4 2 0 1 85 7 16940
2019 Person with a disability 43 27 13 8 9 0 0 70 17 1286
2019 Not a person with a disability 54 28 9 5 4 0 0 82 9 14507
2018 Person with a disability 42 27 12 9 9 1 0 70 18 1214
2018 Not a person with a disability 49 29 11 6 4 0 0 78 10 13244
2017 Person with a disability 45 26 11 8 8 1 0 72 17 1195
2017 Not a person with a disability 52 28 10 6 4 0 0 80 10 14497
2014 Person with a disability 40 27 11 10 12 0 0 67 22 1073
2014 Not a person with a disability 45 32 11 7 5 0 0 77 12 14081

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 22 14 8 7 13 0 67 17 1991
2020 Not a person with a disability 43 27 12 4 3 11 1 79 8 16929
2019 Person with a disability 26 25 17 11 12 10 0 57 25 1293
2019 Not a person with a disability 34 31 15 7 4 8 0 72 12 14479
2018 Person with a disability 26 24 17 10 12 11 0 56 25 1220
2018 Not a person with a disability 32 31 16 7 5 9 0 69 13 13309
2017 Person with a disability 25 25 15 12 11 11 0 57 26 1197
2017 Not a person with a disability 31 31 15 7 5 10 0 70 14 14534
2014 Person with a disability 21 25 17 10 14 13 0 53 28 1075
2014 Not a person with a disability 24 32 18 9 6 11 0 63 17 14083

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 26 15 10 9 6 0 64 20 1987
2020 Not a person with a disability 41 30 14 6 4 4 0 75 10 16888
2019 Person with a disability 23 25 19 13 16 4 0 50 30 1287
2019 Not a person with a disability 31 33 17 9 6 3 0 67 16 14447
2018 Person with a disability 22 27 16 16 14 5 0 52 32 1220
2018 Not a person with a disability 29 33 18 10 6 3 0 64 17 13263
2017 Person with a disability 23 25 17 16 14 5 0 51 31 1197
2017 Not a person with a disability 28 33 17 10 7 4 0 64 18 14528
2014 Person with a disability 19 24 18 15 18 5 0 45 35 1075
2014 Not a person with a disability 20 32 21 14 9 4 0 54 24 14085

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 26 16 13 11 10 0 56 27 1985
2020 Not a person with a disability 31 31 17 9 4 7 0 67 15 16860
2019 Person with a disability 16 24 20 16 16 7 0 43 35 1288
2019 Not a person with a disability 23 30 20 13 7 7 0 57 21 14425
2018 Person with a disability 16 24 20 18 15 7 0 43 35 1216
2018 Not a person with a disability 20 31 21 13 8 7 0 55 23 13255
2017 Person with a disability 16 24 18 17 15 9 0 44 36 1195
2017 Not a person with a disability 21 30 19 13 8 9 0 56 23 14508
2014 Person with a disability 12 21 20 18 19 8 0 37 41 1074
2014 Not a person with a disability 14 28 23 17 11 8 0 45 30 14081

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 29 16 16 11 4 0 54 29 1990
2020 Not a person with a disability 30 34 15 11 6 4 0 66 18 16921
2019 Person with a disability 17 27 17 18 18 4 0 45 38 1292
2019 Not a person with a disability 22 33 19 14 9 3 0 57 24 14471
2018 Person with a disability 14 26 16 20 20 4 0 41 42 1221
2018 Not a person with a disability 20 33 18 15 9 4 0 55 25 13293
2017 Person with a disability 16 27 16 17 17 6 0 46 37 1196
2017 Not a person with a disability 21 34 17 14 9 5 0 58 24 14505
2014 Person with a disability 13 27 15 19 21 4 0 42 42 1072
2014 Not a person with a disability 14 31 19 18 13 4 0 48 32 14079
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 30 16 14 11 1 1 58 25 1988
2020 Not a person with a disability 34 36 15 9 5 0 1 71 14 16929
2019 Person with a disability 22 29 14 16 18 0 0 51 35 1292
2019 Not a person with a disability 28 37 15 12 7 0 0 65 19 14495
2018 Person with a disability 20 28 17 17 18 0 0 49 35 1222
2018 Not a person with a disability 26 35 17 12 8 0 0 62 21 13298
2017 Person with a disability 21 30 15 18 16 0 0 51 34 1195
2017 Not a person with a disability 25 36 16 13 9 0 0 62 22 14529
2014 Person with a disability 15 28 19 17 21 0 0 42 39 1073
2014 Not a person with a disability 19 36 19 15 11 0 0 55 26 14089

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 36 11 13 6 0 0 69 19 1972
2020 Not a person with a disability 39 41 10 8 3 0 0 80 10 16841
2019 Person with a disability 30 38 12 13 7 0 0 68 20 1287
2019 Not a person with a disability 35 43 11 8 3 0 0 78 11 14419
2018 Person with a disability 30 38 11 13 9 0 0 67 22 1223
2018 Not a person with a disability 33 43 12 8 4 0 0 75 12 13299
2017 Person with a disability 30 37 13 12 8 0 0 67 20 1196
2017 Not a person with a disability 33 44 11 8 4 0 0 77 12 14525

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 27 13 9 8 1 1 69 18 1990
2020 Not a person with a disability 47 31 11 7 3 1 1 79 10 16880
2019 Person with a disability 36 27 15 12 10 1 0 63 23 1288
2019 Not a person with a disability 42 32 12 8 4 1 1 76 12 14477
2018 Person with a disability 34 30 12 13 9 1 0 66 22 1216
2018 Not a person with a disability 39 36 12 8 5 1 0 75 13 13255
2017 Person with a disability 34 33 13 11 8 1 1 68 19 1196
2017 Not a person with a disability 38 37 11 8 5 1 1 76 13 14525
2014 Person with a disability 33 31 12 11 13 1 0 64 24 1074
2014 Not a person with a disability 34 38 13 9 6 1 0 73 14 14093

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 37 13 15 7 0 1 66 22 1975
2020 Not a person with a disability 37 40 10 10 3 0 1 77 13 16851
2019 Person with a disability 24 34 12 20 9 0 1 59 29 1289
2019 Not a person with a disability 29 43 11 13 5 0 0 72 17 14455
2018 Person with a disability 21 40 11 17 10 0 1 62 27 1221
2018 Not a person with a disability 27 48 9 11 4 0 0 75 16 13314
2017 Person with a disability 24 34 12 17 12 0 0 58 30 1194
2017 Not a person with a disability 28 43 11 13 5 0 0 71 19 14529
2014 Person with a disability 19 36 12 18 14 0 0 55 33 1074
2014 Not a person with a disability 24 42 12 15 7 0 0 66 22 14082

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 21 14 7 9 3 2 69 16 1986
2020 Not a person with a disability 52 24 12 4 3 2 2 79 8 16870

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 26 17 14 14 5 0 53 29 1985
2020 Not a person with a disability 32 34 16 9 6 4 0 68 15 16871
2019 Person with a disability 17 25 16 18 20 4 0 44 39 1282
2019 Not a person with a disability 25 33 17 13 9 3 0 60 22 14467
2018 Person with a disability 17 26 17 16 20 3 0 45 38 1219
2018 Not a person with a disability 23 34 18 13 9 3 0 59 23 13276
2017 Person with a disability 17 27 17 17 17 5 0 47 36 1198
2017 Not a person with a disability 24 34 16 13 9 3 0 61 22 14510
2014 Person with a disability 15 24 16 20 21 4 1 41 43 1075
2014 Not a person with a disability 18 33 18 16 12 3 1 53 29 14092

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 23 12 14 22 4 3 48 39 1988
2020 Not a person with a disability 30 30 14 11 9 4 2 63 21 16932
2019 Person with a disability 14 20 14 15 30 4 2 37 48 1287
2019 Not a person with a disability 25 29 15 14 14 3 1 56 29 14498
2018 Person with a disability 15 21 14 17 29 3 2 37 48 1214
2018 Not a person with a disability 22 30 16 14 14 2 2 54 30 13285
2017 Person with a disability 14 20 13 18 29 3 2 36 50 1194
2017 Not a person with a disability 22 28 15 15 15 3 2 53 32 14515
2014 Person with a disability 11 15 12 19 36 3 3 28 59 1075
2014 Not a person with a disability 14 24 16 19 22 3 2 40 43 14089

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 23 15 8 7 1 4 68 15 1990
2020 Not a person with a disability 52 22 12 5 3 1 4 78 9 16937
2019 Person with a disability 36 21 18 10 9 1 5 61 20 1283
2019 Not a person with a disability 50 24 13 5 3 1 4 77 9 14480

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 23 16 10 8 2 3 64 19 1987
2020 Not a person with a disability 50 23 13 6 3 2 4 77 10 16921
2019 Person with a disability 31 21 18 12 11 3 5 56 24 1280
2019 Not a person with a disability 43 23 17 7 5 2 3 70 12 14471

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 61 11 7 4 7 5 4 79 13 1979
2020 Not a person with a disability 77 8 4 2 1 4 4 92 4 16865
2019 Person with a disability 53 12 10 5 9 6 5 73 16 1285
2019 Not a person with a disability 73 9 5 2 2 4 5 90 5 14433

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 19 13 8 8 2 4 70 17 1987
2020 Not a person with a disability 75 10 4 1 1 2 8 94 2 16900
2019 Person with a disability 43 17 13 8 12 3 5 64 21 1289
2019 Not a person with a disability 75 7 3 1 1 3 10 94 2 14439

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 31 16 15 13 1 1 55 29 1976
2020 Not a person with a disability 31 33 16 12 6 1 1 65 18 16844
2019 Person with a disability 21 29 15 17 17 0 0 51 34 1284
2019 Not a person with a disability 27 35 16 13 8 0 0 63 21 14415
2018 Person with a disability 19 29 16 17 18 0 1 48 36 1219
2018 Not a person with a disability 25 36 17 13 9 0 0 61 22 13228
2017 Person with a disability 21 30 15 18 16 0 0 51 34 1188
2017 Not a person with a disability 25 37 15 14 8 0 1 63 22 14478
2014 Person with a disability 13 33 12 17 23 0 1 47 41 1074
2014 Not a person with a disability 17 37 16 16 13 0 1 54 29 14089

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 27 19 13 12 1 1 55 26 1987
2020 Not a person with a disability 34 32 17 10 5 0 1 67 16 16891
2019 Person with a disability 24 27 17 14 17 0 0 52 32 1288
2019 Not a person with a disability 30 33 17 11 7 0 0 64 19 14468
2018 Person with a disability 21 29 17 15 16 0 1 51 31 1213
2018 Not a person with a disability 29 33 18 12 8 0 1 62 20 13217
2017 Person with a disability 23 28 16 15 16 1 1 52 32 1191
2017 Not a person with a disability 29 34 17 12 8 0 1 63 20 14485
2014 Person with a disability 18 29 18 16 19 0 0 47 35 1074
2014 Not a person with a disability 23 34 18 13 10 0 1 58 24 14092

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 37 14 11 6 0 1 68 18 1967
2020 Not a person with a disability 39 40 11 7 3 0 0 80 10 16808
2019 Person with a disability 27 35 14 14 9 0 1 63 24 1273
2019 Not a person with a disability 33 41 12 9 4 0 0 75 12 14329
2018 Person with a disability 27 30 16 15 11 0 0 58 26 1217
2018 Not a person with a disability 31 39 14 10 5 0 0 71 15 13224
2017 Person with a disability 26 35 15 13 10 0 0 62 24 1190
2017 Not a person with a disability 32 40 13 9 5 0 0 72 14 14491
2014 Person with a disability 21 33 17 15 14 0 0 54 29 1074
2014 Not a person with a disability 25 40 16 12 7 0 0 65 19 14085

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 32 18 15 9 6 1 54 27 1988
2020 Not a person with a disability 24 38 19 9 4 6 1 66 14 16881
2019 Person with a disability 14 31 20 17 14 5 0 47 33 1287
2019 Not a person with a disability 19 38 21 11 5 5 1 61 17 14473
2018 Person with a disability 14 26 23 16 17 4 0 42 35 1220
2018 Not a person with a disability 20 34 23 11 7 5 0 57 19 13295
2017 Person with a disability 13 28 21 16 14 6 1 44 33 1195
2017 Not a person with a disability 20 34 21 12 7 6 1 58 20 14507

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 30 12 11 6 0 0 71 17 1979
2020 Not a person with a disability 48 31 10 7 3 0 1 80 10 16882
2019 Person with a disability 35 27 12 14 11 0 0 63 25 1288
2019 Not a person with a disability 44 32 10 7 5 0 0 77 12 14475
2018 Person with a disability 34 31 12 12 11 0 0 65 23 1222
2018 Not a person with a disability 41 35 11 8 4 0 1 77 12 13275
2017 Person with a disability 34 31 11 12 11 1 0 66 23 1194
2017 Not a person with a disability 41 34 10 8 6 0 1 76 14 14520
2014 Person with a disability 28 28 14 14 16 0 1 56 31 1074
2014 Not a person with a disability 33 35 14 10 7 0 1 69 17 14083

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 29 18 9 6 1 2 66 15 1973
2020 Not a person with a disability 42 31 16 6 4 1 1 74 10 16841
2019 Person with a disability 37 27 19 8 6 0 3 66 14 1276
2019 Not a person with a disability 43 31 15 6 3 0 2 75 9 14390
2018 Person with a disability 39 26 17 9 6 0 2 67 16 1222
2018 Not a person with a disability 42 30 16 6 4 0 2 74 10 13329
2017 Person with a disability 35 31 15 9 5 1 3 69 15 1195
2017 Not a person with a disability 43 32 14 5 3 0 2 77 9 14537
2014 Person with a disability 35 29 18 8 7 0 2 66 16 1075
2014 Not a person with a disability 42 32 15 6 4 0 2 75 9 14093

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 40 60 1992
2020 Not a person with a disability 35 65 16937

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 15 11 4 6 9 16 73 12 1988
2020 Not a person with a disability 42 16 10 3 3 8 18 79 8 16922

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Person with a disability 31 32 37 1992
2020 Not a person with a disability 26 38 36 16954
2019 Person with a disability 35 27 39 1292
2019 Not a person with a disability 31 33 36 14529
2018 Person with a disability 32 30 38 1226
2018 Not a person with a disability 30 35 35 13338
2017 Person with a disability 30 33 37 1198
2017 Not a person with a disability 28 37 35 14529
2014 Person with a disability 31 34 35 1075
2014 Not a person with a disability 29 35 36 14093

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Person with a disability 15 38 34 3 3 6 614
2020 Not a person with a disability 11 47 31 3 4 4 4333
2019 Person with a disability 13 28 42 6 4 6 453
2019 Not a person with a disability 12 37 36 5 5 6 4463
2018 Person with a disability 13 27 43 7 4 6 389
2018 Not a person with a disability 13 37 35 5 5 6 3988
2017 Person with a disability 19 26 34 8 6 7 359
2017 Not a person with a disability 15 35 33 5 7 6 4155
2014 Person with a disability 16 24 32 14 9999 13 332
2014 Not a person with a disability 16 31 37 8 9999 9 4164
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 34 9 6 4 0 0 81 10 1981
2020 Not a person with a disability 51 36 8 4 2 0 0 87 5 16841
2019 Person with a disability 39 38 11 7 5 1 0 78 12 1281
2019 Not a person with a disability 45 39 9 4 2 0 0 85 7 14426
2018 Person with a disability 42 38 9 6 4 1 0 81 10 1219
2018 Not a person with a disability 46 41 8 4 1 0 0 87 5 13286
2017 Person with a disability 40 38 11 6 5 1 0 79 11 1193
2017 Not a person with a disability 42 41 9 5 2 0 0 84 7 14513
2014 Person with a disability 35 38 14 6 6 1 0 73 13 1074
2014 Not a person with a disability 37 43 12 5 3 0 0 80 8 14087

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 37 17 9 4 2 0 69 13 1988
2020 Not a person with a disability 34 42 14 6 2 2 0 78 8 16916
2019 Person with a disability 23 38 19 11 7 2 0 63 18 1288
2019 Not a person with a disability 28 45 16 7 3 1 0 73 10 14488
2018 Person with a disability 24 38 18 11 7 1 0 63 18 1218
2018 Not a person with a disability 27 45 16 8 3 1 0 73 11 13271
2017 Person with a disability 24 37 20 10 6 3 0 63 16 1192
2017 Not a person with a disability 28 44 16 7 3 1 0 73 11 14517
2014 Person with a disability 22 36 20 10 10 2 0 59 21 1075
2014 Not a person with a disability 23 44 18 9 4 2 0 68 13 14088

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 24 32 14 10 2 2 25 42 1982
2020 Not a person with a disability 11 24 32 18 10 1 2 29 37 16909
2019 Person with a disability 15 23 34 16 9 1 2 25 39 1288
2019 Not a person with a disability 9 23 35 20 9 1 2 30 34 14482
2018 Person with a disability 15 25 32 15 9 1 2 25 42 1219
2018 Not a person with a disability 10 25 34 19 9 1 2 29 36 13276
2017 Person with a disability 16 23 32 16 7 2 3 25 41 1190
2017 Not a person with a disability 10 22 34 18 10 1 5 30 34 14483
2014 Person with a disability 19 29 32 12 5 1 2 18 50 1072
2014 Not a person with a disability 12 29 35 15 7 1 3 22 42 14071

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 16 24 25 19 4 2 47 27 1975
2020 Not a person with a disability 5 12 24 29 23 4 3 56 19 16823
2019 Person with a disability 13 18 28 20 15 3 2 38 33 1286
2019 Not a person with a disability 7 15 27 27 18 3 2 47 24 14424
2018 Person with a disability 16 19 28 19 14 2 2 34 37 1218
2018 Not a person with a disability 8 17 28 26 15 3 2 44 27 13220
2017 Person with a disability 13 19 29 20 12 3 4 35 34 1189
2017 Not a person with a disability 8 16 27 23 17 4 6 43 27 14430
2014 Person with a disability 20 26 27 14 8 2 3 23 48 1073
2014 Not a person with a disability 13 23 31 18 10 3 3 29 38 14058

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 19 25 18 14 6 4 34 38 1978
2020 Not a person with a disability 11 18 28 20 14 4 5 38 32 16846
2019 Person with a disability 17 22 24 17 11 3 5 31 43 1288
2019 Not a person with a disability 14 21 28 18 11 3 4 32 38 14440
2018 Person with a disability 20 22 25 14 12 3 5 28 45 1218
2018 Not a person with a disability 15 22 28 18 10 3 4 30 40 13229
2017 Person with a disability 18 21 23 16 12 3 8 31 44 1182
2017 Not a person with a disability 14 20 28 16 11 3 8 31 39 14451
2014 Person with a disability 23 23 25 13 7 2 7 21 51 1073
2014 Not a person with a disability 18 25 27 14 8 3 6 23 47 14056

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 15 27 22 17 3 4 43 28 1969
2020 Not a person with a disability 7 13 28 26 19 2 4 48 22 16823
2019 Person with a disability 12 17 26 23 15 2 6 41 32 1277
2019 Not a person with a disability 8 15 29 25 16 1 4 44 25 14404
2018 Person with a disability 15 16 27 21 14 2 5 37 33 1214
2018 Not a person with a disability 10 16 30 24 15 1 4 41 27 13192
2017 Person with a disability 16 17 23 23 12 2 8 39 36 1183
2017 Not a person with a disability 9 16 29 23 15 2 7 41 27 14404
2014 Person with a disability 18 19 28 19 9 1 5 30 40 1069
2014 Not a person with a disability 10 19 32 22 11 1 6 36 30 14032

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 18 24 22 17 3 4 42 32 1979
2020 Not a person with a disability 7 15 25 24 22 2 4 50 24 16857
2019 Person with a disability 16 21 26 16 14 2 4 32 40 1288
2019 Not a person with a disability 11 19 27 22 16 2 4 40 32 14441
2018 Person with a disability 21 24 25 15 12 2 2 27 47 1219
2018 Not a person with a disability 13 20 27 21 14 2 4 36 35 13232
2017 Person with a disability 22 21 23 15 11 3 6 28 47 1185
2017 Not a person with a disability 12 19 27 18 15 2 7 37 34 14459
2014 Person with a disability 31 22 23 12 6 2 3 19 56 1072
2014 Not a person with a disability 20 25 26 14 9 1 4 24 48 14066

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 14 23 22 19 9 4 46 27 1963
2020 Not a person with a disability 7 13 22 24 22 8 4 52 23 16813
2019 Person with a disability 15 19 24 19 15 5 4 37 37 1279
2019 Not a person with a disability 11 18 26 22 16 4 3 41 32 14412
2018 Person with a disability 19 20 24 17 13 3 4 32 42 1214
2018 Not a person with a disability 13 20 27 20 13 4 3 36 35 13191
2017 Person with a disability 15 22 25 18 10 4 7 31 41 1186
2017 Not a person with a disability 12 19 26 19 14 5 6 37 34 14462
2014 Person with a disability 17 19 25 21 10 3 6 34 39 1067
2014 Not a person with a disability 12 18 26 23 12 4 6 39 32 14058

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 22 29 15 10 3 2 27 42 1978
2020 Not a person with a disability 11 20 32 18 13 3 3 34 33 16843
2019 Person with a disability 21 24 27 14 8 3 2 24 47 1291
2019 Not a person with a disability 14 23 32 16 10 2 2 27 39 14437
2018 Person with a disability 23 25 28 11 8 3 2 20 51 1220
2018 Not a person with a disability 16 24 31 15 9 3 2 24 43 13275
2017 Person with a disability 25 23 27 10 7 3 4 19 52 1192
2017 Not a person with a disability 15 23 31 14 9 3 5 25 41 14465
2014 Person with a disability 26 22 30 11 5 2 3 17 51 1073
2014 Not a person with a disability 17 26 31 13 7 3 4 21 46 14059

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 23 37 17 10 1 1 27 35 1982
2020 Not a person with a disability 6 17 37 25 13 1 1 39 23 16895
2019 Person with a disability 16 24 33 15 8 1 1 24 42 1289
2019 Not a person with a disability 10 21 35 21 11 1 2 33 32 14471

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 34 16 17 10 3 0 56 27 1971
2020 Not a person with a disability 26 39 17 12 4 3 0 67 16 16807
2019 Person with a disability 12 27 22 21 14 3 0 40 36 1276
2019 Not a person with a disability 17 37 20 16 7 3 0 55 24 14430

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 24 9 10 8 3 0 71 19 1988
2020 Not a person with a disability 55 27 8 5 3 2 0 84 8 16887
2019 Person with a disability 36 25 12 12 13 1 0 62 26 1286
2019 Not a person with a disability 49 29 8 7 5 1 0 79 12 14447
2018 Person with a disability 35 23 12 15 14 1 0 59 29 1219
2018 Not a person with a disability 43 32 9 8 5 1 0 77 14 13216
2017 Person with a disability 36 24 10 15 12 2 1 62 27 1196
2017 Not a person with a disability 47 31 8 8 5 1 0 79 13 14517
2014 Person with a disability 37 24 10 13 15 1 0 62 28 1073
2014 Not a person with a disability 43 31 9 9 6 1 0 75 15 14086

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 30 8 7 4 1 1 81 12 1977
2020 Not a person with a disability 60 29 5 3 1 1 0 90 5 16840
2019 Person with a disability 43 30 10 10 7 1 0 74 17 1289
2019 Not a person with a disability 51 33 7 6 3 0 0 84 9 14441
2018 Person with a disability 42 32 10 10 6 1 0 75 16 1215
2018 Not a person with a disability 47 37 7 6 2 0 0 85 8 13232
2017 Person with a disability 37 36 9 11 6 0 0 73 18 1194
2017 Not a person with a disability 45 39 7 6 3 0 0 84 9 14508
2014 Person with a disability 34 37 10 13 6 1 0 71 19 1073
2014 Not a person with a disability 40 42 9 7 3 0 0 82 9 14087

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 30 16 7 5 5 1 71 12 1976
2020 Not a person with a disability 47 33 12 3 1 3 1 83 5 16785
2019 Person with a disability 33 31 18 9 7 2 0 65 17 1290
2019 Not a person with a disability 41 36 14 5 2 2 1 79 7 14479
2018 Person with a disability 28 36 17 8 6 3 1 67 15 1220
2018 Not a person with a disability 37 39 14 5 2 2 1 78 7 13267

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 32 13 11 8 3 0 68 19 1983
2020 Not a person with a disability 43 36 11 5 2 2 0 82 7 16831
2019 Person with a disability 26 33 16 12 10 2 0 60 23 1280
2019 Not a person with a disability 39 38 12 6 3 2 0 78 9 14431
2018 Person with a disability 35 32 12 11 9 2 0 67 20 1217
2018 Not a person with a disability 44 37 11 4 2 1 0 83 6 13253
2017 Person with a disability 31 37 13 11 6 2 0 70 17 1195
2017 Not a person with a disability 42 39 10 4 2 2 0 83 7 14501
2014 Person with a disability 32 29 15 11 10 3 0 63 21 1073
2014 Not a person with a disability 38 38 13 5 3 3 0 79 8 14089

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 30 14 7 5 5 1 72 13 1982
2020 Not a person with a disability 46 33 11 3 1 4 1 83 5 16859
2019 Person with a disability 34 31 17 7 7 4 0 68 15 1289
2019 Not a person with a disability 46 35 11 3 2 3 1 83 6 14439
2018 Person with a disability 38 32 14 6 7 3 0 72 14 1222
2018 Not a person with a disability 45 36 12 3 2 2 0 83 5 13249
2017 Person with a disability 36 31 15 6 6 5 1 71 13 1195
2017 Not a person with a disability 41 36 13 3 2 4 1 81 6 14501
2014 Person with a disability 36 30 14 6 8 6 1 70 15 1071
2014 Not a person with a disability 39 35 14 3 2 5 1 79 6 14080

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 30 11 7 6 1 0 76 13 1983
2020 Not a person with a disability 60 30 6 2 1 0 0 90 4 16883
2019 Person with a disability 36 31 13 10 9 1 0 68 19 1287
2019 Not a person with a disability 52 34 8 4 2 0 0 86 6 14479
2018 Person with a disability 37 31 13 9 9 1 0 69 18 1218
2018 Not a person with a disability 50 36 8 4 2 0 0 86 6 13238
2017 Person with a disability 35 36 12 10 6 0 0 72 16 1196
2017 Not a person with a disability 48 37 8 4 3 0 0 86 6 14536
2014 Person with a disability 32 33 11 12 11 1 0 66 23 1073
2014 Not a person with a disability 42 39 11 5 3 0 0 81 8 14080

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 20 13 6 8 8 3 70 15 1990
2020 Not a person with a disability 48 22 12 3 3 7 4 80 8 16908

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 28 18 7 5 8 1 68 13 1986
2020 Not a person with a disability 41 31 14 4 2 7 1 78 6 16929

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 27 10 8 8 5 2 72 17 1975
2020 Not a person with a disability 47 30 10 5 3 4 2 82 8 16858

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 5 2 21 9 54 9 0 7 70 64
2020 Not a person with a disability 1 7 27 15 34 15 1 10 58 267

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 24 18 11 8 9 5 58 22 1985
2020 Not a person with a disability 29 28 18 6 3 9 6 68 11 16913
2019 Person with a disability 23 23 17 13 14 6 4 51 31 1289
2019 Not a person with a disability 29 29 16 9 6 7 4 65 17 14468
2018 Person with a disability 20 25 20 11 15 5 3 49 29 1220
2018 Not a person with a disability 22 32 19 9 6 7 4 60 18 13255
2017 Person with a disability 24 24 16 13 15 5 3 52 30 1195
2017 Not a person with a disability 27 30 15 10 6 6 5 65 18 14523
2014 Person with a disability 24 26 16 11 17 4 2 54 30 1075
2014 Not a person with a disability 27 31 16 10 7 5 4 64 18 14088

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 33 11 10 7 3 1 71 18 1980
2020 Not a person with a disability 38 37 12 6 3 3 1 78 9 16888
2019 Person with a disability 31 34 13 10 9 2 1 66 20 1288
2019 Not a person with a disability 35 38 13 8 4 2 1 75 12 14468
2018 Person with a disability 31 34 12 11 10 2 0 66 21 1221
2018 Not a person with a disability 34 40 13 8 4 2 1 75 12 13267
2017 Person with a disability 35 33 11 11 6 3 1 71 18 1194
2017 Not a person with a disability 37 38 11 7 4 3 1 78 11 14504
2014 Person with a disability 38 33 11 9 7 2 0 73 16 1074
2014 Not a person with a disability 37 40 10 7 3 3 1 80 10 14090

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 31 17 7 6 3 0 70 13 1985
2020 Not a person with a disability 43 36 13 4 2 2 0 81 6 16858
2019 Person with a disability 29 32 17 10 9 3 0 62 20 1287
2019 Not a person with a disability 36 38 16 6 3 1 0 75 9 14447
2018 Person with a disability 28 32 17 12 9 2 0 62 21 1218
2018 Not a person with a disability 34 40 16 6 3 1 0 74 9 13223

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 19 16 14 18 9 2 45 36 1979
2020 Not a person with a disability 28 25 18 10 7 10 2 61 19 16888
2019 Person with a disability 17 18 14 16 25 8 2 39 45 1286
2019 Not a person with a disability 21 25 19 12 10 10 2 52 26 14479
2018 Person with a disability 15 17 17 17 25 7 1 36 46 1220
2018 Not a person with a disability 19 26 20 13 11 9 2 50 27 13269
2017 Person with a disability 15 20 13 17 25 8 2 38 47 1194
2017 Not a person with a disability 19 24 17 13 11 11 3 51 29 14496
2014 Person with a disability 14 19 13 16 27 8 1 37 48 1074
2014 Not a person with a disability 16 24 18 16 14 10 2 45 34 14089

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 44 3 13 4 0 0 80 16 1989
2020 Not a person with a disability 47 42 3 7 2 0 0 89 8 16940

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 35 8 11 4 0 1 77 15 1991
2020 Not a person with a disability 48 36 7 7 2 0 1 85 9 16909
2019 Person with a disability 33 35 8 15 9 0 0 68 24 1291
2019 Not a person with a disability 42 36 7 11 5 0 0 78 16 14489
2017 Person with a disability 31 32 8 15 14 0 0 63 29 1195
2017 Not a person with a disability 39 35 7 11 7 0 0 74 18 14536
2014 Person with a disability 29 32 9 16 14 0 0 61 30 1074
2014 Not a person with a disability 36 36 8 12 7 0 0 73 19 14081

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 35 10 10 5 0 1 76 14 1975
2020 Not a person with a disability 50 34 8 6 2 0 0 85 7 16800
2019 Person with a disability 35 35 10 13 7 0 0 70 20 1278
2019 Not a person with a disability 45 37 9 6 3 0 0 82 9 14398
2017 Person with a disability 38 34 10 11 7 0 0 72 18 1192
2017 Not a person with a disability 44 38 8 7 3 0 0 82 10 14501
2014 Person with a disability 30 36 11 14 10 0 0 65 24 1072
2014 Not a person with a disability 37 40 10 9 4 0 0 78 12 14078

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 79 13 3 2 1 0 1 94 3 1984
2020 Not a person with a disability 81 14 2 1 1 0 0 96 2 16856

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 16 9 5 5 19 4 76 12 1994
2020 Not a person with a disability 45 17 9 4 3 16 5 79 9 16924
2019 Person with a disability 35 16 10 5 10 19 6 67 20 1287
2019 Not a person with a disability 42 17 10 6 6 16 4 74 14 14508

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 21 79 1989
2020 Not a person with a disability 7 93 16949
2019 Person with a disability 28 72 1288
2019 Not a person with a disability 12 88 14496
2018 Person with a disability 29 71 1223
2018 Not a person with a disability 12 88 13324

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 43 57 422
2020 Not a person with a disability 46 54 1255
2019 Person with a disability 48 52 363
2019 Not a person with a disability 51 49 1680
2018 Person with a disability 53 47 348
2018 Not a person with a disability 47 53 1575

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 68 32 422
2020 Not a person with a disability 57 43 1255
2019 Person with a disability 72 28 363
2019 Not a person with a disability 53 47 1680
2018 Person with a disability 67 33 348
2018 Not a person with a disability 55 45 1575

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 6 94 422
2020 Not a person with a disability 6 94 1255
2019 Person with a disability 7 93 363
2019 Not a person with a disability 6 94 1680
2018 Person with a disability 4 96 348
2018 Not a person with a disability 6 94 1575

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 6 94 422
2020 Not a person with a disability 4 96 1255
2019 Person with a disability 6 94 363
2019 Not a person with a disability 4 96 1680
2018 Person with a disability 6 94 348
2018 Not a person with a disability 4 96 1575

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 13 87 422
2020 Not a person with a disability 13 87 1255
2019 Person with a disability 14 86 363
2019 Not a person with a disability 14 86 1680
2018 Person with a disability 20 80 348
2018 Not a person with a disability 15 85 1575

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 6 94 422
2020 Not a person with a disability 4 96 1255
2019 Person with a disability 3 97 363
2019 Not a person with a disability 4 96 1680
2018 Person with a disability 5 95 348
2018 Not a person with a disability 4 96 1575

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 41 59 422
2020 Not a person with a disability 38 62 1255
2019 Person with a disability 45 55 359
2019 Not a person with a disability 38 62 1656
2018 Person with a disability 44 56 349
2018 Not a person with a disability 42 58 1575

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 41 59 422
2020 Not a person with a disability 37 63 1255
2019 Person with a disability 47 53 359
2019 Not a person with a disability 36 64 1656
2018 Person with a disability 43 57 349
2018 Not a person with a disability 37 63 1575

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 54 46 422
2020 Not a person with a disability 41 59 1255
2019 Person with a disability 57 43 359
2019 Not a person with a disability 41 59 1656
2018 Person with a disability 58 42 349
2018 Not a person with a disability 41 59 1575

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 47 53 422
2020 Not a person with a disability 41 59 1255
2019 Person with a disability 51 49 359
2019 Not a person with a disability 37 63 1656
2018 Person with a disability 46 54 349
2018 Not a person with a disability 37 63 1575

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 38 62 422
2020 Not a person with a disability 26 74 1255
2019 Person with a disability 31 69 359
2019 Not a person with a disability 24 76 1656
2018 Person with a disability 35 65 349
2018 Not a person with a disability 24 76 1575

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 54 46 422
2020 Not a person with a disability 54 46 1255
2019 Person with a disability 57 43 359
2019 Not a person with a disability 54 46 1656
2018 Person with a disability 60 40 349
2018 Not a person with a disability 55 45 1575

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 38 62 422
2020 Not a person with a disability 33 67 1255
2019 Person with a disability 41 59 359
2019 Not a person with a disability 32 68 1656
2018 Person with a disability 41 59 349
2018 Not a person with a disability 34 66 1575

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 2 98 422
2020 Not a person with a disability 1 99 1255
2019 Person with a disability 2 98 359
2019 Not a person with a disability 1 99 1656
2018 Person with a disability 2 98 349
2018 Not a person with a disability 1 99 1575

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 8 92 422
2020 Not a person with a disability 7 93 1255
2019 Person with a disability 9 91 359
2019 Not a person with a disability 9 91 1656
2018 Person with a disability 9 91 349
2018 Not a person with a disability 9 91 1575

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 17 83 422
2020 Not a person with a disability 10 90 1255
2019 Person with a disability 17 83 359
2019 Not a person with a disability 10 90 1656
2018 Person with a disability 14 86 349
2018 Not a person with a disability 11 89 1575

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 61 39 422
2020 Not a person with a disability 45 55 1255
2019 Person with a disability 64 36 359
2019 Not a person with a disability 43 57 1656
2018 Person with a disability 57 43 349
2018 Not a person with a disability 44 56 1575

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 24 76 422
2020 Not a person with a disability 22 78 1255
2019 Person with a disability 28 72 359
2019 Not a person with a disability 23 77 1656
2018 Person with a disability 26 74 349
2018 Not a person with a disability 25 75 1575

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 422
2020 Not a person with a disability 14 86 1255
2019 Person with a disability 18 82 359
2019 Not a person with a disability 15 85 1656
2018 Person with a disability 26 74 349
2018 Not a person with a disability 16 84 1575

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 52 48 422
2020 Not a person with a disability 51 49 1255
2019 Person with a disability 51 49 357
2019 Not a person with a disability 54 46 1644
2018 Person with a disability 55 45 348
2018 Not a person with a disability 52 48 1574

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 27 73 422
2020 Not a person with a disability 27 73 1255
2019 Person with a disability 29 71 357
2019 Not a person with a disability 25 75 1644
2018 Person with a disability 29 71 348
2018 Not a person with a disability 26 74 1574

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 8 92 422
2020 Not a person with a disability 5 95 1255
2019 Person with a disability 10 90 357
2019 Not a person with a disability 5 95 1644
2018 Person with a disability 7 93 348
2018 Not a person with a disability 5 95 1574

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 33 67 422
2020 Not a person with a disability 18 82 1255
2019 Person with a disability 32 68 357
2019 Not a person with a disability 17 83 1644
2018 Person with a disability 32 68 348
2018 Not a person with a disability 20 80 1574

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 12 88 422
2020 Not a person with a disability 10 90 1255
2019 Person with a disability 14 86 357
2019 Not a person with a disability 9 91 1644
2018 Person with a disability 12 88 348
2018 Not a person with a disability 9 91 1574

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 13 87 422
2020 Not a person with a disability 6 94 1255
2019 Person with a disability 13 87 357
2019 Not a person with a disability 5 95 1644
2018 Person with a disability 10 90 348
2018 Not a person with a disability 5 95 1574

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 13 87 422
2020 Not a person with a disability 14 86 1255
2019 Person with a disability 12 88 357
2019 Not a person with a disability 14 86 1644
2018 Person with a disability 11 89 348
2018 Not a person with a disability 14 86 1574

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 17 83 422
2020 Not a person with a disability 10 90 1255
2019 Person with a disability 15 85 357
2019 Not a person with a disability 11 89 1644
2018 Person with a disability 18 82 348
2018 Not a person with a disability 10 90 1574

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 20 80 422
2020 Not a person with a disability 26 74 1255
2019 Person with a disability 22 78 357
2019 Not a person with a disability 26 74 1644
2018 Person with a disability 21 79 348
2018 Not a person with a disability 27 73 1574

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 370
2020 Not a person with a disability 13 87 1183
2019 Person with a disability 10 90 311
2019 Not a person with a disability 13 87 1563
2018 Person with a disability 9 91 312
2018 Not a person with a disability 12 88 1490

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 14 86 370
2020 Not a person with a disability 21 79 1183
2019 Person with a disability 15 85 311
2019 Not a person with a disability 22 78 1563
2018 Person with a disability 16 84 312
2018 Not a person with a disability 20 80 1490

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 370
2020 Not a person with a disability 10 90 1183
2019 Person with a disability 10 90 311
2019 Not a person with a disability 12 88 1563
2018 Person with a disability 10 90 312
2018 Not a person with a disability 11 89 1490

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 4 96 370
2020 Not a person with a disability 8 92 1183
2019 Person with a disability 6 94 311
2019 Not a person with a disability 8 92 1563
2018 Person with a disability 9 91 312
2018 Not a person with a disability 7 93 1490

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 370
2020 Not a person with a disability 11 89 1183
2019 Person with a disability 12 88 311
2019 Not a person with a disability 11 89 1563
2018 Person with a disability 11 89 312
2018 Not a person with a disability 11 89 1490

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 370
2020 Not a person with a disability 10 90 1183
2019 Person with a disability 9 91 311
2019 Not a person with a disability 10 90 1563
2018 Person with a disability 9 91 312
2018 Not a person with a disability 9 91 1490

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 15 85 370
2020 Not a person with a disability 11 89 1183
2019 Person with a disability 8 92 311
2019 Not a person with a disability 10 90 1563
2018 Person with a disability 8 92 312
2018 Not a person with a disability 10 90 1490

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 13 87 370
2020 Not a person with a disability 12 88 1183
2019 Person with a disability 16 84 311
2019 Not a person with a disability 10 90 1563
2018 Person with a disability 15 85 312
2018 Not a person with a disability 10 90 1490

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 370
2020 Not a person with a disability 13 87 1183
2019 Person with a disability 24 76 311
2019 Not a person with a disability 13 87 1563
2018 Person with a disability 18 82 312
2018 Not a person with a disability 11 89 1490

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 34 66 370
2020 Not a person with a disability 26 74 1183
2019 Person with a disability 42 58 311
2019 Not a person with a disability 28 72 1563
2018 Person with a disability 38 62 312
2018 Not a person with a disability 26 74 1490

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 10 90 370
2020 Not a person with a disability 8 92 1183
2019 Person with a disability 15 85 311
2019 Not a person with a disability 8 92 1563
2018 Person with a disability 11 89 312
2018 Not a person with a disability 8 92 1490

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 56 44 370
2020 Not a person with a disability 45 55 1183
2019 Person with a disability 62 38 311
2019 Not a person with a disability 43 57 1563
2018 Person with a disability 55 45 312
2018 Not a person with a disability 42 58 1490

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 3 97 370
2020 Not a person with a disability 1 99 1183
2019 Person with a disability 4 96 311
2019 Not a person with a disability 1 99 1563
2018 Person with a disability 3 97 312
2018 Not a person with a disability 1 99 1490

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 58 42 370
2020 Not a person with a disability 51 49 1183
2019 Person with a disability 59 41 311
2019 Not a person with a disability 49 51 1563
2018 Person with a disability 57 43 312
2018 Not a person with a disability 50 50 1490

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 7 93 370
2020 Not a person with a disability 4 96 1183
2019 Person with a disability 5 95 311
2019 Not a person with a disability 3 97 1563
2018 Person with a disability 6 94 312
2018 Not a person with a disability 4 96 1490

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 17 83 370
2020 Not a person with a disability 16 84 1183
2019 Person with a disability 15 85 311
2019 Not a person with a disability 14 86 1563
2018 Person with a disability 18 82 312
2018 Not a person with a disability 13 87 1490

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 12 16 9 11 28 6 44 31 1988
2020 Not a person with a disability 22 15 15 4 3 32 9 62 12 16912
2019 Person with a disability 14 13 19 11 16 21 6 37 37 1293
2019 Not a person with a disability 18 16 19 6 5 27 8 53 18 14501
2018 Person with a disability 13 13 21 10 17 23 4 36 36 1218
2018 Not a person with a disability 16 17 22 5 5 27 7 51 16 13286
2017 Person with a disability 12 14 19 10 17 23 6 36 38 1198
2017 Not a person with a disability 16 16 18 6 6 28 10 52 18 14532
2014 Person with a disability 12 13 20 11 16 23 5 34 39 1074
2014 Not a person with a disability 13 16 20 6 5 31 9 49 18 14089

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 22 17 10 8 10 1 61 20 1989
2020 Not a person with a disability 40 28 14 4 2 10 1 77 7 16904
2019 Person with a disability 26 25 17 11 13 8 1 56 26 1291
2019 Not a person with a disability 36 30 15 5 4 8 1 73 10 14513
2018 Person with a disability 23 26 16 11 13 9 1 55 27 1221
2018 Not a person with a disability 31 32 18 5 4 9 1 70 10 13289
2017 Person with a disability 24 25 18 10 12 11 1 54 25 1196
2017 Not a person with a disability 30 30 17 5 4 12 2 70 11 14504
2014 Person with a disability 20 22 21 9 14 12 1 49 27 1074
2014 Not a person with a disability 24 29 20 6 4 16 2 64 12 14090

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 18 82 1988
2020 Not a person with a disability 4 96 16915
2019 Person with a disability 24 76 1284
2019 Not a person with a disability 6 94 14492
2018 Person with a disability 24 76 1215
2018 Not a person with a disability 5 95 13292

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 32 68 365
2020 Not a person with a disability 30 70 758
2019 Person with a disability 35 65 307
2019 Not a person with a disability 33 67 833
2018 Person with a disability 43 57 295
2018 Not a person with a disability 33 67 708

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 86 14 365
2020 Not a person with a disability 76 24 758
2019 Person with a disability 81 19 307
2019 Not a person with a disability 73 27 833
2018 Person with a disability 80 20 295
2018 Not a person with a disability 74 26 708

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 3 97 365
2020 Not a person with a disability 3 97 758
2019 Person with a disability 5 95 307
2019 Not a person with a disability 3 97 833
2018 Person with a disability 2 98 295
2018 Not a person with a disability 3 97 708

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 7 93 365
2020 Not a person with a disability 4 96 758
2019 Person with a disability 8 92 307
2019 Not a person with a disability 5 95 833
2018 Person with a disability 8 92 295
2018 Not a person with a disability 5 95 708

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 8 92 365
2020 Not a person with a disability 12 88 758
2019 Person with a disability 11 89 307
2019 Not a person with a disability 14 86 833
2018 Person with a disability 12 88 295
2018 Not a person with a disability 13 87 708

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 8 92 365
2020 Not a person with a disability 8 92 758
2019 Person with a disability 10 90 307
2019 Not a person with a disability 8 92 833
2018 Person with a disability 7 93 295
2018 Not a person with a disability 7 93 708

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 18 82 365
2020 Not a person with a disability 35 65 758
2019 Person with a disability 21 79 302
2019 Not a person with a disability 30 70 813
2018 Person with a disability 19 81 294
2018 Not a person with a disability 29 71 706

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 15 85 365
2020 Not a person with a disability 25 75 758
2019 Person with a disability 13 87 302
2019 Not a person with a disability 24 76 813
2018 Person with a disability 15 85 294
2018 Not a person with a disability 23 77 706

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 12 88 365
2020 Not a person with a disability 21 79 758
2019 Person with a disability 11 89 302
2019 Not a person with a disability 18 82 813
2018 Person with a disability 10 90 294
2018 Not a person with a disability 16 84 706

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 4 96 365
2020 Not a person with a disability 8 92 758
2019 Person with a disability 6 94 302
2019 Not a person with a disability 7 93 813
2018 Person with a disability 6 94 294
2018 Not a person with a disability 6 94 706

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 24 76 365
2020 Not a person with a disability 25 75 758
2019 Person with a disability 28 72 302
2019 Not a person with a disability 28 72 813
2018 Person with a disability 22 78 294
2018 Not a person with a disability 31 69 706

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 16 84 365
2020 Not a person with a disability 19 81 758
2019 Person with a disability 16 84 302
2019 Not a person with a disability 22 78 813
2018 Person with a disability 16 84 294
2018 Not a person with a disability 24 76 706

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 5 95 365
2020 Not a person with a disability 3 97 758
2019 Person with a disability 7 93 302
2019 Not a person with a disability 5 95 813
2018 Person with a disability 5 95 294
2018 Not a person with a disability 4 96 706

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 3 97 365
2020 Not a person with a disability 1 99 758
2019 Person with a disability 4 96 302
2019 Not a person with a disability 2 98 813
2018 Person with a disability 4 96 294
2018 Not a person with a disability 2 98 706

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 6 94 365
2020 Not a person with a disability 7 93 758
2019 Person with a disability 9 91 302
2019 Not a person with a disability 8 92 813
2018 Person with a disability 8 92 294
2018 Not a person with a disability 8 92 706

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 365
2020 Not a person with a disability 22 78 758
2019 Person with a disability 13 87 302
2019 Not a person with a disability 19 81 813
2018 Person with a disability 15 85 294
2018 Not a person with a disability 18 82 706

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 2 98 302
2019 Not a person with a disability 1 99 813

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 67 33 365
2020 Not a person with a disability 3 97 758
2019 Person with a disability 68 32 302
2019 Not a person with a disability 4 96 813
2018 Person with a disability 68 32 294
2018 Not a person with a disability 4 96 706

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 294
2018 Not a person with a disability 0 100 706

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 17 83 365
2020 Not a person with a disability 19 81 758
2019 Person with a disability 11 89 302
2019 Not a person with a disability 22 78 813
2018 Person with a disability 11 89 294
2018 Not a person with a disability 21 79 706

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 35 65 365
2020 Not a person with a disability 25 75 758
2019 Person with a disability 36 64 302
2019 Not a person with a disability 25 75 803
2018 Person with a disability 38 62 295
2018 Not a person with a disability 31 69 709

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 18 82 365
2020 Not a person with a disability 10 90 758
2019 Person with a disability 14 86 302
2019 Not a person with a disability 11 89 803
2018 Person with a disability 19 81 295
2018 Not a person with a disability 13 87 709

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 6 94 365
2020 Not a person with a disability 2 98 758
2019 Person with a disability 6 94 302
2019 Not a person with a disability 2 98 803
2018 Person with a disability 7 93 295
2018 Not a person with a disability 2 98 709

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 25 75 365
2020 Not a person with a disability 14 86 758
2019 Person with a disability 28 72 302
2019 Not a person with a disability 12 88 803
2018 Person with a disability 30 70 295
2018 Not a person with a disability 15 85 709

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 8 92 365
2020 Not a person with a disability 3 97 758
2019 Person with a disability 9 91 302
2019 Not a person with a disability 3 97 803
2018 Person with a disability 5 95 295
2018 Not a person with a disability 3 97 709

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 11 89 365
2020 Not a person with a disability 4 96 758
2019 Person with a disability 11 89 302
2019 Not a person with a disability 4 96 803
2018 Person with a disability 11 89 295
2018 Not a person with a disability 5 95 709

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 10 90 365
2020 Not a person with a disability 9 91 758
2019 Person with a disability 11 89 302
2019 Not a person with a disability 11 89 803
2018 Person with a disability 7 93 295
2018 Not a person with a disability 10 90 709

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 11 89 365
2020 Not a person with a disability 6 94 758
2019 Person with a disability 13 87 302
2019 Not a person with a disability 7 93 803
2018 Person with a disability 14 86 295
2018 Not a person with a disability 7 93 709

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 39 61 365
2020 Not a person with a disability 53 47 758
2019 Person with a disability 35 65 302
2019 Not a person with a disability 53 47 803
2018 Person with a disability 37 63 295
2018 Not a person with a disability 48 52 709

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 7 93 324
2020 Not a person with a disability 7 93 727
2019 Person with a disability 5 95 242
2019 Not a person with a disability 6 94 731
2018 Person with a disability 5 95 260
2018 Not a person with a disability 5 95 678

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 14 86 324
2020 Not a person with a disability 14 86 727
2019 Person with a disability 10 90 242
2019 Not a person with a disability 20 80 731
2018 Person with a disability 13 87 260
2018 Not a person with a disability 12 88 678

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 7 93 324
2020 Not a person with a disability 4 96 727
2019 Person with a disability 4 96 242
2019 Not a person with a disability 5 95 731
2018 Person with a disability 6 94 260
2018 Not a person with a disability 4 96 678

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 2 98 324
2020 Not a person with a disability 3 97 727
2019 Person with a disability 2 98 242
2019 Not a person with a disability 4 96 731
2018 Person with a disability 3 97 260
2018 Not a person with a disability 2 98 678

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 5 95 324
2020 Not a person with a disability 2 98 727
2019 Person with a disability 3 97 242
2019 Not a person with a disability 3 97 731
2018 Person with a disability 3 97 260
2018 Not a person with a disability 4 96 678

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 5 95 324
2020 Not a person with a disability 4 96 727
2019 Person with a disability 6 94 242
2019 Not a person with a disability 6 94 731
2018 Person with a disability 6 94 260
2018 Not a person with a disability 4 96 678

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 8 92 324
2020 Not a person with a disability 8 92 727
2019 Person with a disability 6 94 242
2019 Not a person with a disability 7 93 731
2018 Person with a disability 7 93 260
2018 Not a person with a disability 9 91 678

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 16 84 324
2020 Not a person with a disability 10 90 727
2019 Person with a disability 10 90 242
2019 Not a person with a disability 12 88 731
2018 Person with a disability 16 84 260
2018 Not a person with a disability 12 88 678

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 18 82 324
2020 Not a person with a disability 9 91 727
2019 Person with a disability 15 85 242
2019 Not a person with a disability 11 89 731
2018 Person with a disability 17 83 260
2018 Not a person with a disability 9 91 678

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 33 67 324
2020 Not a person with a disability 21 79 727
2019 Person with a disability 36 64 242
2019 Not a person with a disability 25 75 731
2018 Person with a disability 36 64 260
2018 Not a person with a disability 24 76 678

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 13 87 324
2020 Not a person with a disability 7 93 727
2019 Person with a disability 7 93 242
2019 Not a person with a disability 7 93 731
2018 Person with a disability 12 88 260
2018 Not a person with a disability 7 93 678

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 55 45 324
2020 Not a person with a disability 40 60 727
2019 Person with a disability 54 46 242
2019 Not a person with a disability 41 59 731
2018 Person with a disability 57 43 260
2018 Not a person with a disability 42 58 678

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 3 97 324
2020 Not a person with a disability 1 99 727

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 60 40 324
2020 Not a person with a disability 54 46 727
2019 Person with a disability 62 38 242
2019 Not a person with a disability 60 40 731
2018 Person with a disability 64 36 260
2018 Not a person with a disability 58 42 678

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 6 94 324
2020 Not a person with a disability 3 97 727
2019 Person with a disability 5 95 242
2019 Not a person with a disability 3 97 731
2018 Person with a disability 6 94 260
2018 Not a person with a disability 4 96 678

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 16 84 324
2020 Not a person with a disability 15 85 727
2019 Person with a disability 10 90 242
2019 Not a person with a disability 10 90 731
2018 Person with a disability 15 85 260
2018 Not a person with a disability 14 86 678

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 13 18 7 9 31 5 47 24 1987
2020 Not a person with a disability 24 15 16 3 2 34 7 66 7 16880
2019 Person with a disability 15 13 21 10 13 23 6 39 32 1287
2019 Not a person with a disability 20 15 20 3 3 30 8 57 10 14487
2018 Person with a disability 14 14 21 8 13 25 4 40 30 1224
2018 Not a person with a disability 18 17 22 3 3 30 7 56 8 13293
2017 Person with a disability 13 14 21 8 12 27 5 39 29 1198
2017 Not a person with a disability 18 17 19 3 2 33 9 59 9 14525
2014 Person with a disability 13 13 22 7 12 26 6 40 28 1074
2014 Not a person with a disability 14 16 20 3 2 36 9 54 9 14083

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 23 16 8 8 10 1 64 18 1987
2020 Not a person with a disability 41 28 14 3 2 11 1 79 5 16912
2019 Person with a disability 26 25 17 9 11 9 1 58 23 1290
2019 Not a person with a disability 39 28 16 3 2 10 1 76 6 14475
2018 Person with a disability 26 25 18 7 12 11 1 57 22 1220
2018 Not a person with a disability 33 31 19 3 2 10 1 73 6 13313
2017 Person with a disability 25 25 18 8 9 12 2 59 20 1195
2017 Not a person with a disability 33 31 15 3 2 13 2 76 6 14511
2014 Person with a disability 22 23 19 8 10 16 1 55 22 1075
2014 Not a person with a disability 26 30 18 3 2 19 2 71 7 14078

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 21 79 1985
2020 Not a person with a disability 8 92 16826

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 52 48 1985
2020 Not a person with a disability 13 87 16864
2019 Person with a disability 65 35 1290
2019 Not a person with a disability 18 82 14504
2017 Person with a disability 65 35 1196
2017 Not a person with a disability 19 81 14517
2014 Person with a disability 65 35 1073
2014 Not a person with a disability 16 84 14055

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 93 7 1035
2020 Not a person with a disability 33 67 2112

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 83 17 1031
2020 Not a person with a disability 79 21 2113
2019 Person with a disability 87 13 835
2019 Not a person with a disability 83 17 2651
2017 Person with a disability 85 15 777
2017 Not a person with a disability 79 21 2693
2014 Person with a disability 83 17 692
2014 Not a person with a disability 75 25 2267

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 34 6 11 5 0 0 78 16 852
2020 Not a person with a disability 55 32 7 5 1 0 0 87 6 1663
2019 Person with a disability 36 35 6 14 7 1 0 72 22 709
2019 Not a person with a disability 52 32 5 8 2 0 0 84 10 2156
2017 Person with a disability 37 36 7 12 7 1 0 74 19 662
2017 Not a person with a disability 47 35 6 8 3 1 0 83 11 2131
2014 Person with a disability 39 29 6 16 9 0 0 69 25 576
2014 Not a person with a disability 47 36 6 7 3 0 0 83 11 1701

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 27 9 9 7 2 0 76 16 1991
2020 Not a person with a disability 51 31 8 4 2 2 2 86 6 16920
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 27 15 13 11 5 0 59 25 1985
2020 Not a person with a disability 37 33 14 8 4 4 0 73 13 16865

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 39 11 11 5 1 0 73 16 1992
2020 Not a person with a disability 38 41 10 8 2 1 0 79 10 16932

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 35 13 12 7 2 1 68 19 1985
2020 Not a person with a disability 36 37 13 10 3 1 0 74 13 16842

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 35 18 7 3 2 2 70 11 1974
2020 Not a person with a disability 37 38 16 5 1 1 1 77 7 16784

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 32 15 6 3 3 2 75 10 1986
2020 Not a person with a disability 44 35 13 3 1 2 1 82 5 16866

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 66 16 6 1 0 7 3 92 2 1991
2020 Not a person with a disability 68 18 5 1 0 6 2 94 1 16897

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 34 9 5 3 2 0 82 8 1985
2020 Not a person with a disability 53 33 7 3 1 2 0 88 4 16864

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 27 8 9 9 1 0 73 18 1981
2020 Not a person with a disability 51 29 9 6 3 1 0 82 10 16857

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 26 11 7 5 2 0 78 11 1982
2020 Not a person with a disability 56 28 8 4 2 1 1 85 6 16900

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 97 3 251
2020 Not a person with a disability 98 2 2751

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 36 16 14 11 0 0 58 26 243
2020 Not a person with a disability 21 38 17 16 6 0 1 60 23 2697

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 37 12 9 5 2 0 73 15 1984
2020 Not a person with a disability 44 39 10 4 2 1 0 84 6 16891
2019 Person with a disability 26 37 14 13 9 1 0 63 22 1283
2019 Not a person with a disability 34 41 13 7 3 2 0 76 11 14458
2018 Person with a disability 25 36 14 13 10 2 0 63 23 1222
2018 Not a person with a disability 32 41 14 7 3 2 0 75 10 13291
2017 Person with a disability 23 40 13 12 9 2 0 65 22 1197
2017 Not a person with a disability 29 41 14 8 5 3 0 72 13 14523

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 26 11 12 15 2 0 61 27 1986
2020 Not a person with a disability 41 29 11 11 6 2 1 71 18 16873

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 27 13 6 7 4 1 73 14 1980
2020 Not a person with a disability 50 27 12 4 2 4 1 81 6 16841

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 28 17 14 12 2 1 56 26 1993
2020 Not a person with a disability 37 34 15 8 4 2 0 73 12 16916
2019 Person with a disability 17 27 15 20 19 2 0 45 40 1289
2019 Not a person with a disability 25 36 17 13 8 1 0 62 21 14497
2018 Person with a disability 17 27 17 19 19 1 0 44 39 1218
2018 Not a person with a disability 24 37 17 13 7 2 0 62 20 13306
2017 Person with a disability 13 29 16 22 19 2 0 42 42 1194
2017 Not a person with a disability 19 40 17 14 8 2 0 60 23 14523

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 47 6 14 4 0 0 76 18 251
2020 Not a person with a disability 26 50 12 9 2 1 0 76 12 2751
2019 Person with a disability 27 47 8 11 5 1 1 75 16 144
2019 Not a person with a disability 21 48 13 12 3 1 1 71 16 2460

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 21 15 12 16 0 2 56 29 1980
2020 Not a person with a disability 41 22 15 9 11 0 2 64 20 16935

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 23 22 13 17 1 1 47 31 1986
2020 Not a person with a disability 28 27 21 12 10 0 1 56 22 16898
2019 Person with a disability 15 17 20 15 31 0 1 32 47 1290
2019 Not a person with a disability 18 24 21 15 21 0 1 42 36 14520
2018 Person with a disability 13 19 18 14 34 1 1 33 49 1220
2018 Not a person with a disability 16 22 21 16 23 0 2 39 40 13309
2017 Person with a disability 14 20 19 15 28 1 2 35 45 1194
2017 Not a person with a disability 18 22 19 16 22 0 2 41 39 14508

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 24 25 16 15 1 1 44 31 1985
2020 Not a person with a disability 22 26 25 15 10 0 1 49 26 16918
2019 Person with a disability 19 22 24 16 17 1 2 42 34 1288
2019 Not a person with a disability 20 27 26 15 10 0 1 48 26 14503
2018 Person with a disability 16 21 26 19 17 0 1 37 36 1219
2018 Not a person with a disability 17 25 29 16 11 0 1 43 28 13286
2017 Person with a disability 17 22 25 15 19 1 2 40 35 1193
2017 Not a person with a disability 18 25 27 16 11 0 2 45 28 14510

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 24 19 12 12 1 3 54 25 1980
2020 Not a person with a disability 31 27 20 12 8 1 3 60 20 16884
2019 Person with a disability 26 23 18 13 13 1 5 52 28 1280
2019 Not a person with a disability 28 28 21 12 8 1 3 58 20 14432
2018 Person with a disability 23 21 21 15 15 1 4 46 32 1215
2018 Not a person with a disability 24 26 24 14 9 0 3 52 24 13242
2017 Person with a disability 23 22 18 15 15 1 5 48 33 1191
2017 Not a person with a disability 24 26 22 13 9 1 5 53 23 14482

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 21 21 13 14 3 2 50 28 1976
2020 Not a person with a disability 30 25 20 12 9 2 2 57 22 16845
2019 Person with a disability 21 20 20 15 20 2 2 43 36 1284
2019 Not a person with a disability 22 25 22 15 13 1 2 49 28 14434
2018 Person with a disability 18 21 21 17 20 1 1 40 38 1219
2018 Not a person with a disability 21 23 24 17 13 1 2 45 30 13246
2017 Person with a disability 18 21 20 17 21 2 2 40 39 1192
2017 Not a person with a disability 22 24 22 15 12 1 3 48 29 14514

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 20 10 5 5 1 7 78 11 1964
2020 Not a person with a disability 53 21 11 5 4 1 5 79 9 16864
2019 Person with a disability 52 18 8 4 4 1 12 81 10 1283
2019 Not a person with a disability 57 20 9 4 2 1 8 83 7 14444
2018 Person with a disability 49 20 11 5 4 2 9 77 11 1212
2018 Not a person with a disability 51 22 11 4 3 1 8 80 8 13268
2017 Person with a disability 44 18 12 5 5 2 14 74 12 1188
2017 Not a person with a disability 48 21 11 4 3 1 12 80 8 14499

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 25 21 13 13 0 1 52 27 1980
2020 Not a person with a disability 33 28 20 10 8 0 1 62 18 16897
2019 Person with a disability 25 25 20 14 14 1 1 51 29 1288
2019 Not a person with a disability 34 29 19 9 7 0 1 64 17 14484
2018 Person with a disability 22 22 23 15 17 0 1 45 32 1220
2018 Not a person with a disability 30 27 22 11 9 0 1 58 20 13297
2017 Person with a disability 19 27 23 17 12 0 1 47 29 1187
2017 Not a person with a disability 29 29 22 11 8 0 1 59 19 14486

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 20 18 12 12 0 6 55 25 1973
2020 Not a person with a disability 34 24 18 10 8 0 6 61 20 16896

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 28 20 12 9 1 2 58 21 1978
2020 Not a person with a disability 35 32 18 8 4 1 2 69 12 16871
2019 Person with a disability 21 28 22 14 12 1 2 51 27 1287
2019 Not a person with a disability 29 34 21 9 5 1 2 64 15 14455
2018 Person with a disability 19 26 26 14 13 1 1 46 27 1214
2018 Not a person with a disability 25 32 25 10 6 1 2 59 16 13265
2017 Person with a disability 20 27 22 16 12 1 2 48 29 1189
2017 Not a person with a disability 28 31 21 11 6 1 2 61 17 14481

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 27 21 14 14 1 1 49 29 1980
2020 Not a person with a disability 26 30 22 13 7 1 1 57 20 16866
2019 Person with a disability 20 29 22 15 13 1 1 49 29 1285
2019 Not a person with a disability 26 32 22 12 6 1 1 59 18 14449
2018 Person with a disability 17 28 24 16 14 1 1 45 30 1217
2018 Not a person with a disability 23 31 24 13 7 1 2 55 20 13271
2017 Person with a disability 18 28 20 16 15 1 2 48 32 1185
2017 Not a person with a disability 24 30 23 12 7 1 3 57 20 14474

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 27 18 14 12 1 1 55 26 1976
2020 Not a person with a disability 34 30 19 10 6 1 1 65 15 16878
2019 Person with a disability 25 29 19 14 11 1 1 55 26 1283
2019 Not a person with a disability 32 31 19 10 5 1 1 65 16 14428
2018 Person with a disability 23 27 22 13 13 1 1 51 26 1217
2018 Not a person with a disability 28 31 22 11 6 0 2 60 17 13261
2017 Person with a disability 26 25 20 14 12 1 2 53 27 1188
2017 Not a person with a disability 30 31 19 10 6 1 3 63 17 14477

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 23 16 11 11 1 1 61 23 1970
2020 Not a person with a disability 47 26 14 6 5 1 1 74 11 16847
2019 Person with a disability 30 26 16 12 14 1 1 57 27 1282
2019 Not a person with a disability 41 27 15 8 6 1 1 70 15 14426

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 26 20 14 12 0 1 53 27 1978
2020 Not a person with a disability 32 31 21 10 6 0 1 63 16 16879

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 23 21 17 20 1 1 42 37 1977
2020 Not a person with a disability 22 27 23 15 12 0 0 50 26 16899
2019 Person with a disability 25 24 21 15 14 1 1 50 30 1281
2019 Not a person with a disability 28 30 21 12 8 0 1 59 20 14401
2018 Person with a disability 19 25 22 17 15 1 0 45 32 1209
2018 Not a person with a disability 23 30 25 13 8 0 1 53 22 13221
2017 Person with a disability 20 25 22 16 15 1 2 45 32 1185
2017 Not a person with a disability 24 30 23 12 8 1 2 56 21 14458

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 26 15 6 5 0 2 74 12 1985
2020 Not a person with a disability 56 25 11 4 2 0 1 83 6 16837
2019 Person with a disability 36 24 18 8 12 0 1 61 21 1283
2019 Not a person with a disability 51 24 13 6 4 0 2 76 10 14409
2018 Person with a disability 37 22 16 10 12 0 3 61 22 1214
2018 Not a person with a disability 48 24 14 6 5 0 3 74 11 13216
2017 Person with a disability 36 22 20 10 10 0 2 59 20 1192
2017 Not a person with a disability 49 24 14 6 4 0 2 75 11 14500

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 32 21 11 9 0 1 58 20 1988
2020 Not a person with a disability 36 35 18 7 3 0 0 71 11 16842

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 24 14 7 7 1 1 72 15 1973
2020 Not a person with a disability 71 15 6 2 1 1 4 91 3 16838
2019 Person with a disability 39 20 15 8 13 1 3 62 22 1286
2019 Not a person with a disability 70 13 5 2 1 1 7 90 4 14411
2018 Person with a disability 40 20 13 10 13 1 3 62 24 1215
2018 Not a person with a disability 65 16 7 3 2 1 6 87 5 13239

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 65 12 8 5 6 2 2 80 12 1975
2020 Not a person with a disability 81 8 4 2 2 1 3 93 4 16826
2019 Person with a disability 50 16 11 7 13 1 3 68 20 1284
2019 Not a person with a disability 72 12 6 3 3 1 3 87 7 14456
2018 Person with a disability 48 18 10 7 12 2 3 69 20 1218
2018 Not a person with a disability 69 13 6 3 3 1 5 87 7 13237
2017 Person with a disability 49 19 11 8 9 1 3 71 18 1193
2017 Not a person with a disability 71 12 5 3 3 1 5 88 7 14508

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 66 18 7 3 2 1 2 87 6 1972
2020 Not a person with a disability 74 15 5 2 1 0 2 92 3 16798
2019 Person with a disability 49 26 13 5 5 0 2 77 10 1281
2019 Not a person with a disability 59 24 9 4 2 0 2 85 6 14413
2018 Person with a disability 47 27 13 6 5 0 1 75 11 1215
2018 Not a person with a disability 57 25 10 4 3 0 2 83 6 13282
2017 Person with a disability 47 27 12 6 5 1 2 77 11 1194
2017 Not a person with a disability 57 25 8 3 2 0 3 85 6 14496

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 59 16 9 6 8 1 1 77 14 1978
2020 Not a person with a disability 72 14 6 3 2 0 2 88 6 16829
2019 Person with a disability 45 19 14 9 12 0 1 65 21 1281
2019 Not a person with a disability 63 18 9 5 4 0 2 82 9 14386
2018 Person with a disability 42 18 15 11 12 1 1 62 23 1218
2018 Not a person with a disability 58 19 10 5 4 0 2 80 10 13239
2017 Person with a disability 47 22 12 8 9 1 2 70 17 1191
2017 Not a person with a disability 63 18 8 5 4 0 3 83 8 14498

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 7 3 1 1 1 35 92 4 1983
2020 Not a person with a disability 63 8 3 1 1 1 23 93 3 16857
2019 Person with a disability 49 7 4 1 2 0 37 90 4 1274
2019 Not a person with a disability 56 9 4 2 1 0 27 90 4 14361
2018 Person with a disability 46 8 4 1 1 1 39 89 4 1207
2018 Not a person with a disability 51 10 5 2 1 0 31 88 4 13191
2017 Person with a disability 46 7 4 2 1 0 40 89 5 1188
2017 Not a person with a disability 54 10 4 2 1 0 29 90 4 14491

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 58 19 9 4 3 1 5 82 8 1984
2020 Not a person with a disability 69 16 7 3 2 0 4 89 4 16908
2019 Person with a disability 54 20 8 5 5 0 7 80 11 1280
2019 Not a person with a disability 64 17 8 3 2 0 6 86 6 14423
2018 Person with a disability 51 20 12 6 4 1 7 77 10 1209
2018 Not a person with a disability 60 18 9 3 2 0 7 84 6 13231
2017 Person with a disability 53 20 9 5 2 1 11 82 8 1184
2017 Not a person with a disability 61 17 8 3 2 1 8 86 6 14431

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 19 11 5 6 1 3 77 12 1985
2020 Not a person with a disability 65 17 8 4 4 1 2 84 8 16923
2019 Person with a disability 53 16 10 6 8 1 5 74 15 1287
2019 Not a person with a disability 64 15 8 4 5 1 4 83 9 14464
2018 Person with a disability 52 17 9 7 10 1 5 73 17 1215
2018 Not a person with a disability 59 16 9 5 6 0 5 79 12 13285
2017 Person with a disability 48 18 10 8 9 1 7 72 18 1193
2017 Not a person with a disability 56 17 9 6 7 1 5 77 13 14515

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 31 22 9 8 0 1 60 18 1985
2020 Not a person with a disability 46 29 15 5 3 0 1 76 8 16915
2019 Person with a disability 33 28 20 10 7 0 2 62 18 1285
2019 Not a person with a disability 49 28 13 4 3 0 2 80 7 14431
2018 Person with a disability 28 31 23 9 7 1 2 61 16 1212
2018 Not a person with a disability 44 29 15 5 3 0 3 76 8 13267
2017 Person with a disability 29 31 19 9 6 1 4 64 16 1192
2017 Not a person with a disability 46 30 13 5 2 0 3 79 7 14487

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 38 22 10 7 0 0 61 17 1990
2020 Not a person with a disability 32 38 19 6 3 0 0 71 9 16917

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 8 26 37 19 10 0 0 34 29 1990
2020 Not a person with a disability 16 35 33 12 4 0 0 51 16 16925
2019 Person with a disability 8 23 36 20 13 0 0 31 33 1290
2019 Not a person with a disability 16 34 34 12 4 0 0 50 16 14513
2018 Person with a disability 6 23 36 22 12 0 0 29 35 1222
2018 Not a person with a disability 14 31 37 13 4 0 0 45 18 13330
2017 Person with a disability 5 21 38 22 13 0 0 26 35 1195
2017 Not a person with a disability 12 30 38 13 6 0 0 43 19 14531

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 25 33 14 5 0 0 19 48 1983
2020 Not a person with a disability 11 20 38 21 9 0 0 30 31 16868
2019 Person with a disability 25 24 32 13 6 0 0 19 49 1282
2019 Not a person with a disability 11 20 38 21 10 0 0 31 31 14404
2018 Person with a disability 23 30 31 11 5 0 0 16 52 1209
2018 Not a person with a disability 11 20 39 21 9 0 0 29 31 13178
2017 Person with a disability 20 29 34 11 5 0 1 17 49 1191
2017 Not a person with a disability 9 21 39 20 10 0 0 30 30 14493
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 33 20 1 43 57 1992
2020 Not a person with a disability 37 44 17 2 54 46 16959

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 29 71 897
2020 Not a person with a disability 34 66 6281

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 16 15 9 13 3 11 57 25 1991
2020 Not a person with a disability 40 19 13 8 7 2 11 68 17 16932
2019 Person with a disability 27 15 15 13 20 2 7 47 37 1273
2019 Not a person with a disability 34 18 17 11 13 1 6 57 25 14296
2018 Person with a disability 29 11 16 13 22 1 7 44 38 1222
2018 Not a person with a disability 35 17 16 11 12 1 8 57 25 13317

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 17 15 18 35 1 3 29 56 898
2020 Not a person with a disability 12 21 17 20 26 1 5 34 48 6279

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 7 13 14 17 46 1 2 20 65 898
2020 Not a person with a disability 7 16 14 22 37 1 2 25 61 6284
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