2020 Public Service Employee Survey Results by Theme for Employment and Social Development Canada by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 37 10 6 3 0 0 80 10 4918
2020 3 to 10 years in current department or agency 38 39 11 8 4 0 0 77 12 5818
2020 11 to 20 years in current department or agency 38 40 12 7 3 0 0 78 11 3857
2020 More than 20 years in current department or agency 42 39 9 7 3 0 0 81 10 1585
2019 Less than 3 years in current department or agency 36 38 13 8 5 0 0 74 13 4296
2019 3 to 10 years in current department or agency 33 39 13 9 6 0 0 73 15 5072
2019 11 to 20 years in current department or agency 33 42 12 8 6 0 0 75 13 3518
2019 More than 20 years in current department or agency 37 40 11 7 5 0 0 77 12 1553
2018 Less than 3 years in current department or agency 35 42 12 7 4 0 0 77 10 5050
2018 3 to 10 years in current department or agency 31 42 13 9 5 0 0 73 14 4771
2018 11 to 20 years in current department or agency 31 44 12 8 5 0 0 75 13 3180
2018 More than 20 years in current department or agency 39 41 9 7 4 0 0 80 11 1418
2017 Less than 3 years in current department or agency 35 42 12 7 4 0 0 77 11 5181
2017 3 to 10 years in current department or agency 29 45 12 8 5 0 0 75 13 5336
2017 11 to 20 years in current department or agency 31 45 11 7 5 0 0 76 13 3379
2017 More than 20 years in current department or agency 35 45 8 6 5 0 0 81 11 1699
2014 Less than 3 years in current department or agency 31 45 12 7 5 0 0 76 12 2609
2014 3 to 10 years in current department or agency 23 46 14 10 7 0 0 70 16 6616
2014 11 to 20 years in current department or agency 26 44 14 9 6 0 0 70 16 3683
2014 More than 20 years in current department or agency 30 46 11 8 5 0 0 76 13 2177

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 35 13 7 4 0 0 76 11 4916
2020 3 to 10 years in current department or agency 32 36 14 11 6 0 0 68 17 5800
2020 11 to 20 years in current department or agency 32 36 15 10 7 0 0 68 17 3842
2020 More than 20 years in current department or agency 33 37 12 11 6 0 0 71 17 1572
2019 Less than 3 years in current department or agency 33 36 15 10 5 0 0 70 15 4288
2019 3 to 10 years in current department or agency 28 35 15 13 9 0 0 62 23 5062
2019 11 to 20 years in current department or agency 28 36 15 11 10 0 0 64 21 3509
2019 More than 20 years in current department or agency 28 38 13 12 8 0 0 66 21 1551
2018 Less than 3 years in current department or agency 35 38 15 8 4 0 0 74 12 5068
2018 3 to 10 years in current department or agency 25 37 15 13 10 0 0 62 23 4764
2018 11 to 20 years in current department or agency 25 38 15 11 10 0 0 64 21 3168
2018 More than 20 years in current department or agency 27 37 14 12 9 0 0 65 21 1417
2017 Less than 3 years in current department or agency 34 38 15 8 5 0 0 72 13 5171
2017 3 to 10 years in current department or agency 24 37 16 12 10 0 0 61 23 5339
2017 11 to 20 years in current department or agency 25 38 15 13 10 0 0 62 23 3373
2017 More than 20 years in current department or agency 26 38 14 12 9 0 0 64 22 1699

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 31 9 3 2 0 0 86 5 4869
2020 3 to 10 years in current department or agency 53 33 9 4 2 0 0 85 5 5776
2020 11 to 20 years in current department or agency 53 32 9 3 2 0 0 85 5 3818
2020 More than 20 years in current department or agency 60 30 6 3 2 0 0 90 4 1566
2019 Less than 3 years in current department or agency 48 34 12 4 2 0 0 82 6 4274
2019 3 to 10 years in current department or agency 48 34 11 4 3 0 0 82 7 5035
2019 11 to 20 years in current department or agency 51 34 10 4 2 0 0 85 5 3500
2019 More than 20 years in current department or agency 56 31 9 2 2 0 0 87 5 1548
2018 Less than 3 years in current department or agency 49 35 11 4 1 0 0 84 5 5037
2018 3 to 10 years in current department or agency 48 35 10 4 2 0 0 83 6 4727
2018 11 to 20 years in current department or agency 49 38 8 3 2 0 0 87 5 3155
2018 More than 20 years in current department or agency 59 31 6 2 2 0 0 90 4 1407
2017 Less than 3 years in current department or agency 50 35 11 3 2 0 0 85 5 5171
2017 3 to 10 years in current department or agency 48 37 9 3 2 0 0 86 5 5328
2017 11 to 20 years in current department or agency 52 35 8 3 2 0 0 87 5 3366
2017 More than 20 years in current department or agency 57 33 6 2 1 0 0 90 4 1700
2014 Less than 3 years in current department or agency 59 29 8 2 2 0 0 89 4 2609
2014 3 to 10 years in current department or agency 53 32 10 2 2 0 0 86 4 6610
2014 11 to 20 years in current department or agency 57 29 9 3 2 0 0 87 5 3681
2014 More than 20 years in current department or agency 60 30 6 2 1 0 0 90 4 2177

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 34 9 5 3 0 0 83 8 4921
2020 3 to 10 years in current department or agency 43 38 10 6 3 0 0 81 9 5812
2020 11 to 20 years in current department or agency 41 39 11 6 3 0 0 80 9 3861
2020 More than 20 years in current department or agency 47 36 9 6 3 0 0 83 8 1582
2019 Less than 3 years in current department or agency 41 37 11 6 4 0 0 79 10 4295
2019 3 to 10 years in current department or agency 37 38 12 7 5 0 0 76 12 5072
2019 11 to 20 years in current department or agency 37 40 12 7 4 0 0 78 11 3522
2019 More than 20 years in current department or agency 43 37 10 7 3 0 0 80 9 1554
2018 Less than 3 years in current department or agency 42 38 11 6 3 0 0 80 8 5076
2018 3 to 10 years in current department or agency 36 40 14 7 4 0 0 76 11 4773
2018 11 to 20 years in current department or agency 35 43 12 6 4 0 0 78 10 3176
2018 More than 20 years in current department or agency 43 39 10 6 3 0 0 81 9 1417
2017 Less than 3 years in current department or agency 42 37 11 6 3 0 0 80 9 5161
2017 3 to 10 years in current department or agency 34 42 13 7 4 0 0 76 11 5320
2017 11 to 20 years in current department or agency 37 42 12 6 4 0 0 79 10 3363
2017 More than 20 years in current department or agency 42 40 9 6 3 0 0 82 9 1694
2014 Less than 3 years in current department or agency 41 38 10 6 4 0 0 80 10 2603
2014 3 to 10 years in current department or agency 31 42 14 8 5 0 0 73 13 6614
2014 11 to 20 years in current department or agency 33 41 14 7 5 0 0 74 12 3679
2014 More than 20 years in current department or agency 37 44 11 5 3 0 0 80 9 2178

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 26 9 4 2 1 0 85 7 4903
2020 3 to 10 years in current department or agency 44 33 13 6 4 0 0 77 10 5792
2020 11 to 20 years in current department or agency 37 35 16 7 5 1 0 72 12 3842
2020 More than 20 years in current department or agency 40 34 13 7 5 1 0 74 13 1579
2019 Less than 3 years in current department or agency 46 31 13 5 4 1 0 78 9 4283
2019 3 to 10 years in current department or agency 34 33 16 9 7 0 0 68 16 5054
2019 11 to 20 years in current department or agency 30 34 18 10 8 1 0 64 18 3514
2019 More than 20 years in current department or agency 31 36 17 8 8 1 0 67 17 1554
2018 Less than 3 years in current department or agency 50 30 12 4 3 1 0 80 7 5063
2018 3 to 10 years in current department or agency 31 33 18 9 7 0 0 65 17 4758
2018 11 to 20 years in current department or agency 28 35 19 10 7 1 0 63 18 3181
2018 More than 20 years in current department or agency 30 35 17 11 7 0 0 65 18 1421
2017 Less than 3 years in current department or agency 48 32 11 5 3 1 0 81 8 5168
2017 3 to 10 years in current department or agency 29 34 19 10 8 1 0 64 18 5335
2017 11 to 20 years in current department or agency 27 35 18 11 8 1 0 63 19 3368
2017 More than 20 years in current department or agency 28 36 18 10 7 1 0 64 17 1698
2014 Less than 3 years in current department or agency 38 35 13 8 5 1 0 74 13 2609
2014 3 to 10 years in current department or agency 19 36 21 14 9 1 0 56 23 6617
2014 11 to 20 years in current department or agency 18 34 20 15 11 1 0 53 26 3683
2014 More than 20 years in current department or agency 19 36 20 14 9 1 0 56 24 2180

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 29 9 5 2 0 0 84 7 4877
2020 3 to 10 years in current department or agency 41 35 12 7 4 0 0 76 11 5762
2020 11 to 20 years in current department or agency 35 38 15 8 4 0 0 73 12 3820
2020 More than 20 years in current department or agency 39 38 12 7 4 0 0 77 11 1567
2019 Less than 3 years in current department or agency 44 33 13 6 4 0 0 77 10 4267
2019 3 to 10 years in current department or agency 32 35 16 10 7 0 0 67 17 5032
2019 11 to 20 years in current department or agency 28 38 17 11 7 0 0 66 17 3500
2019 More than 20 years in current department or agency 30 37 17 9 6 0 0 68 15 1547
2018 Less than 3 years in current department or agency 48 32 12 5 2 1 0 81 8 5018
2018 3 to 10 years in current department or agency 30 36 17 10 7 0 0 66 17 4740
2018 11 to 20 years in current department or agency 26 38 18 11 6 0 0 64 17 3170
2018 More than 20 years in current department or agency 28 37 18 10 6 0 0 66 16 1411
2017 Less than 3 years in current department or agency 47 34 11 5 2 0 0 81 8 5169
2017 3 to 10 years in current department or agency 27 38 18 10 6 0 0 65 17 5338
2017 11 to 20 years in current department or agency 26 39 17 10 7 0 0 65 18 3373
2017 More than 20 years in current department or agency 27 39 17 10 6 0 0 67 16 1699
2014 Less than 3 years in current department or agency 37 37 13 8 4 1 0 74 12 2610
2014 3 to 10 years in current department or agency 19 38 20 14 8 0 0 57 23 6614
2014 11 to 20 years in current department or agency 18 37 20 15 9 1 0 56 24 3681
2014 More than 20 years in current department or agency 19 39 20 13 8 0 0 59 21 2179

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 23 19 10 6 4 0 64 17 4917
2020 3 to 10 years in current department or agency 32 25 20 12 8 3 0 59 21 5810
2020 11 to 20 years in current department or agency 33 26 20 11 8 3 0 61 19 3854
2020 More than 20 years in current department or agency 41 27 15 8 5 3 1 71 13 1584
2019 Less than 3 years in current department or agency 32 23 19 13 10 4 0 57 23 4293
2019 3 to 10 years in current department or agency 26 23 19 15 13 4 0 51 29 5071
2019 11 to 20 years in current department or agency 27 25 20 13 11 3 0 54 25 3528
2019 More than 20 years in current department or agency 34 26 17 10 8 4 1 63 18 1553
2018 Less than 3 years in current department or agency 32 23 21 11 8 5 0 58 20 5066
2018 3 to 10 years in current department or agency 24 24 20 15 13 3 0 50 29 4775
2018 11 to 20 years in current department or agency 26 25 21 14 10 4 0 53 25 3182
2018 More than 20 years in current department or agency 32 27 18 11 8 3 1 62 20 1419
2017 Less than 3 years in current department or agency 31 23 19 12 8 6 1 58 22 5177
2017 3 to 10 years in current department or agency 23 24 21 15 12 5 0 49 29 5336
2017 11 to 20 years in current department or agency 25 27 20 13 10 5 0 55 24 3373
2017 More than 20 years in current department or agency 31 28 18 10 8 5 1 62 19 1697
2014 Less than 3 years in current department or agency 25 23 20 14 11 6 1 52 26 2608
2014 3 to 10 years in current department or agency 18 23 21 18 15 5 0 43 35 6611
2014 11 to 20 years in current department or agency 21 25 20 17 12 5 0 48 31 3680
2014 More than 20 years in current department or agency 26 29 17 12 8 6 1 59 22 2181
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 23 15 5 3 2 8 75 8 4917
2020 3 to 10 years in current department or agency 39 25 17 6 4 2 8 71 10 5799
2020 11 to 20 years in current department or agency 45 24 15 5 3 2 6 75 9 3848
2020 More than 20 years in current department or agency 47 24 15 5 3 1 6 76 8 1576
2019 Less than 3 years in current department or agency 41 24 17 5 4 2 7 71 10 4293
2019 3 to 10 years in current department or agency 37 24 17 7 5 1 8 68 13 5067
2019 11 to 20 years in current department or agency 41 27 16 5 4 1 6 73 10 3525
2019 More than 20 years in current department or agency 41 26 16 4 4 1 7 74 9 1549

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 28 8 4 3 1 1 84 7 4920
2020 3 to 10 years in current department or agency 46 32 11 7 3 0 1 79 10 5813
2020 11 to 20 years in current department or agency 46 32 11 7 3 1 0 79 10 3847
2020 More than 20 years in current department or agency 48 31 10 5 4 1 0 80 10 1576
2019 Less than 3 years in current department or agency 51 30 9 6 3 1 0 82 9 4288
2019 3 to 10 years in current department or agency 44 32 11 7 4 1 0 78 11 5044
2019 11 to 20 years in current department or agency 42 33 11 8 5 1 0 76 13 3512
2019 More than 20 years in current department or agency 46 31 11 8 4 1 0 77 12 1546
2018 Less than 3 years in current department or agency 52 29 9 5 2 1 1 83 8 5045
2018 3 to 10 years in current department or agency 41 35 11 8 5 1 0 76 13 4751
2018 11 to 20 years in current department or agency 39 35 11 8 6 1 0 74 14 3154
2018 More than 20 years in current department or agency 40 36 11 8 4 0 0 76 12 1415
2017 Less than 3 years in current department or agency 54 30 8 4 2 1 1 85 7 5171
2017 3 to 10 years in current department or agency 40 36 11 8 4 1 0 77 12 5333
2017 11 to 20 years in current department or agency 40 35 10 8 5 1 0 76 13 3375
2017 More than 20 years in current department or agency 40 37 10 7 4 1 0 79 12 1695
2014 Less than 3 years in current department or agency 50 32 8 6 3 1 0 83 9 2605
2014 3 to 10 years in current department or agency 38 35 12 9 5 1 0 74 14 6615
2014 11 to 20 years in current department or agency 38 36 10 9 6 1 0 74 15 3684
2014 More than 20 years in current department or agency 37 38 12 8 4 1 0 76 12 2181

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 24 8 4 3 0 0 86 6 4923
2020 3 to 10 years in current department or agency 54 27 10 5 3 0 0 82 9 5815
2020 11 to 20 years in current department or agency 54 27 10 5 3 0 0 82 9 3862
2020 More than 20 years in current department or agency 56 26 9 5 4 0 0 83 9 1586
2019 Less than 3 years in current department or agency 57 26 8 5 3 0 0 83 9 4300
2019 3 to 10 years in current department or agency 49 30 10 6 5 0 0 79 11 5075
2019 11 to 20 years in current department or agency 49 29 10 7 5 0 0 78 12 3519
2019 More than 20 years in current department or agency 51 27 10 6 4 1 1 79 10 1557
2018 Less than 3 years in current department or agency 56 26 9 5 3 1 0 83 8 5059
2018 3 to 10 years in current department or agency 45 30 12 7 6 0 0 75 13 4766
2018 11 to 20 years in current department or agency 43 31 12 7 6 0 0 74 13 3170
2018 More than 20 years in current department or agency 45 29 13 6 5 1 0 75 11 1415
2017 Less than 3 years in current department or agency 58 25 8 5 3 0 0 84 8 5163
2017 3 to 10 years in current department or agency 48 29 11 7 5 1 0 77 12 5326
2017 11 to 20 years in current department or agency 48 29 11 6 6 1 0 77 12 3374
2017 More than 20 years in current department or agency 50 30 10 6 4 0 0 80 10 1694
2014 Less than 3 years in current department or agency 55 27 9 6 3 1 0 82 9 2605
2014 3 to 10 years in current department or agency 42 33 12 7 6 0 0 75 13 6613
2014 11 to 20 years in current department or agency 43 32 11 7 6 0 0 75 13 3678
2014 More than 20 years in current department or agency 43 31 13 6 5 0 0 75 12 2180

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 24 9 3 2 11 0 84 6 4915
2020 3 to 10 years in current department or agency 37 28 14 6 4 10 0 73 11 5822
2020 11 to 20 years in current department or agency 32 31 16 6 4 11 0 71 12 3860
2020 More than 20 years in current department or agency 32 30 15 6 5 11 1 70 12 1584
2019 Less than 3 years in current department or agency 42 29 13 5 3 8 0 77 9 4293
2019 3 to 10 years in current department or agency 30 31 16 8 6 8 0 66 16 5066
2019 11 to 20 years in current department or agency 24 33 17 10 7 8 0 63 18 3519
2019 More than 20 years in current department or agency 23 33 19 7 6 11 0 63 15 1557
2018 Less than 3 years in current department or agency 43 27 13 4 2 10 0 79 7 5077
2018 3 to 10 years in current department or agency 27 32 17 9 7 8 0 65 17 4790
2018 11 to 20 years in current department or agency 23 33 19 9 8 8 0 61 18 3189
2018 More than 20 years in current department or agency 22 32 20 9 6 9 0 61 17 1422
2017 Less than 3 years in current department or agency 43 28 10 4 2 12 1 81 8 5180
2017 3 to 10 years in current department or agency 26 32 16 9 7 9 0 65 17 5345
2017 11 to 20 years in current department or agency 22 32 18 10 8 10 0 60 20 3374
2017 More than 20 years in current department or agency 23 33 19 9 7 9 0 62 17 1698
2014 Less than 3 years in current department or agency 40 27 12 4 3 14 1 78 9 2604
2014 3 to 10 years in current department or agency 21 33 18 10 7 10 0 61 19 6616
2014 11 to 20 years in current department or agency 20 32 19 10 8 11 0 58 20 3681
2014 More than 20 years in current department or agency 18 32 21 11 6 12 0 57 19 2181

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 28 11 5 3 4 0 81 8 4912
2020 3 to 10 years in current department or agency 35 32 16 8 6 3 0 69 15 5808
2020 11 to 20 years in current department or agency 30 33 18 10 5 3 0 65 16 3844
2020 More than 20 years in current department or agency 30 34 18 9 6 3 0 66 16 1580
2019 Less than 3 years in current department or agency 39 30 15 7 4 4 0 73 12 4283
2019 3 to 10 years in current department or agency 26 33 18 12 9 3 0 61 21 5053
2019 11 to 20 years in current department or agency 21 34 20 12 9 2 0 57 22 3515
2019 More than 20 years in current department or agency 20 36 21 11 9 3 0 58 21 1548
2018 Less than 3 years in current department or agency 42 30 14 6 3 5 0 76 10 5061
2018 3 to 10 years in current department or agency 24 32 19 13 9 3 0 58 22 4772
2018 11 to 20 years in current department or agency 20 34 21 14 10 3 0 55 24 3176
2018 More than 20 years in current department or agency 20 33 22 13 9 3 0 55 23 1420
2017 Less than 3 years in current department or agency 41 30 13 6 3 6 1 76 10 5176
2017 3 to 10 years in current department or agency 23 33 19 13 9 3 0 58 22 5340
2017 11 to 20 years in current department or agency 19 33 21 14 10 3 0 53 25 3378
2017 More than 20 years in current department or agency 19 34 21 13 9 4 0 55 23 1697
2014 Less than 3 years in current department or agency 36 30 15 7 5 6 1 71 13 2605
2014 3 to 10 years in current department or agency 17 32 22 15 10 4 0 51 26 6617
2014 11 to 20 years in current department or agency 15 31 22 16 12 4 0 48 29 3683
2014 More than 20 years in current department or agency 14 30 26 16 10 4 0 46 27 2180

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 30 14 8 3 8 0 73 12 4892
2020 3 to 10 years in current department or agency 26 32 18 12 7 6 0 61 20 5801
2020 11 to 20 years in current department or agency 21 34 20 13 7 6 0 57 21 3846
2020 More than 20 years in current department or agency 21 33 19 13 7 6 0 58 22 1577
2019 Less than 3 years in current department or agency 28 30 18 11 5 7 0 63 17 4284
2019 3 to 10 years in current department or agency 19 30 21 15 10 6 0 51 27 5041
2019 11 to 20 years in current department or agency 15 30 23 16 11 6 0 48 28 3506
2019 More than 20 years in current department or agency 13 33 24 15 9 7 0 49 25 1550
2018 Less than 3 years in current department or agency 30 29 18 9 4 9 0 66 14 5057
2018 3 to 10 years in current department or agency 17 30 21 16 10 6 0 50 27 4772
2018 11 to 20 years in current department or agency 13 31 23 17 11 5 0 46 30 3180
2018 More than 20 years in current department or agency 12 31 23 17 10 7 0 47 29 1413
2017 Less than 3 years in current department or agency 31 29 16 8 4 12 1 69 14 5162
2017 3 to 10 years in current department or agency 17 29 21 16 10 8 0 50 28 5334
2017 11 to 20 years in current department or agency 13 30 22 16 11 7 0 46 30 3372
2017 More than 20 years in current department or agency 13 31 22 17 10 7 0 48 29 1701
2014 Less than 3 years in current department or agency 26 28 18 10 6 12 0 61 18 2606
2014 3 to 10 years in current department or agency 12 27 23 19 12 7 0 42 33 6612
2014 11 to 20 years in current department or agency 10 26 24 19 14 6 0 39 35 3683
2014 More than 20 years in current department or agency 9 27 25 20 12 7 0 39 34 2178

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 33 13 9 5 3 0 71 15 4920
2020 3 to 10 years in current department or agency 23 34 17 15 8 3 0 59 24 5816
2020 11 to 20 years in current department or agency 19 37 18 15 8 2 0 57 24 3856
2020 More than 20 years in current department or agency 20 37 18 15 8 3 0 59 23 1585
2019 Less than 3 years in current department or agency 26 33 17 13 7 4 0 62 20 4292
2019 3 to 10 years in current department or agency 18 32 18 16 12 3 0 52 29 5062
2019 11 to 20 years in current department or agency 14 32 21 18 12 3 0 47 31 3519
2019 More than 20 years in current department or agency 14 34 22 16 10 3 0 50 27 1555
2018 Less than 3 years in current department or agency 30 33 15 11 5 5 0 66 18 5076
2018 3 to 10 years in current department or agency 16 31 20 18 12 3 0 49 31 4784
2018 11 to 20 years in current department or agency 12 32 21 19 14 3 0 45 34 3186
2018 More than 20 years in current department or agency 13 35 20 17 12 3 0 49 30 1417
2017 Less than 3 years in current department or agency 31 34 14 9 5 7 0 70 15 5164
2017 3 to 10 years in current department or agency 16 33 18 17 12 4 0 52 30 5334
2017 11 to 20 years in current department or agency 14 33 19 17 13 4 0 49 31 3372
2017 More than 20 years in current department or agency 15 34 19 16 11 4 0 51 28 1698
2014 Less than 3 years in current department or agency 27 32 15 12 8 6 0 64 21 2603
2014 3 to 10 years in current department or agency 12 31 19 21 14 3 0 44 36 6612
2014 11 to 20 years in current department or agency 11 30 19 20 16 4 0 43 37 3682
2014 More than 20 years in current department or agency 10 34 21 18 12 4 0 46 32 2178
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 35 13 9 4 1 0 74 13 4918
2020 3 to 10 years in current department or agency 29 35 16 12 7 0 0 65 19 5818
2020 11 to 20 years in current department or agency 29 37 15 11 7 0 0 66 18 3857
2020 More than 20 years in current department or agency 31 36 16 10 7 0 0 67 17 1583
2019 Less than 3 years in current department or agency 31 35 16 11 6 0 0 66 18 4295
2019 3 to 10 years in current department or agency 23 37 15 15 10 0 0 60 25 5070
2019 11 to 20 years in current department or agency 24 38 15 13 10 0 0 62 23 3523
2019 More than 20 years in current department or agency 25 36 17 13 9 0 0 61 22 1558
2018 Less than 3 years in current department or agency 32 35 17 10 6 1 1 68 16 5074
2018 3 to 10 years in current department or agency 22 33 18 15 12 0 0 56 27 4788
2018 11 to 20 years in current department or agency 23 35 17 14 11 0 0 58 25 3191
2018 More than 20 years in current department or agency 23 35 18 13 10 0 0 59 23 1422
2017 Less than 3 years in current department or agency 30 36 16 10 6 0 0 67 17 5177
2017 3 to 10 years in current department or agency 22 35 16 16 11 0 0 56 27 5338
2017 11 to 20 years in current department or agency 22 37 16 14 10 0 0 59 25 3378
2017 More than 20 years in current department or agency 24 37 17 13 9 0 0 62 22 1698
2014 Less than 3 years in current department or agency 29 37 17 11 6 1 0 66 17 2609
2014 3 to 10 years in current department or agency 16 35 19 18 13 0 0 51 30 6612
2014 11 to 20 years in current department or agency 18 34 18 16 13 0 0 52 29 3682
2014 More than 20 years in current department or agency 18 35 20 15 11 0 0 53 26 2181

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 38 9 7 3 0 0 80 10 4890
2020 3 to 10 years in current department or agency 34 42 11 10 3 0 0 76 13 5788
2020 11 to 20 years in current department or agency 32 43 12 10 3 0 0 75 13 3832
2020 More than 20 years in current department or agency 37 41 11 8 3 0 0 78 11 1571
2019 Less than 3 years in current department or agency 37 40 11 9 3 0 0 77 12 4277
2019 3 to 10 years in current department or agency 33 44 11 9 4 0 0 77 12 5039
2019 11 to 20 years in current department or agency 28 46 12 10 3 0 0 74 14 3507
2019 More than 20 years in current department or agency 34 42 12 8 3 0 0 76 11 1547
2018 Less than 3 years in current department or agency 39 40 11 7 3 0 0 79 11 5077
2018 3 to 10 years in current department or agency 30 43 13 10 5 0 0 73 14 4795
2018 11 to 20 years in current department or agency 26 45 13 10 5 0 0 71 16 3186
2018 More than 20 years in current department or agency 32 42 13 8 5 0 0 74 13 1421
2017 Less than 3 years in current department or agency 39 41 9 8 3 0 0 80 11 5179
2017 3 to 10 years in current department or agency 30 45 12 9 4 0 0 74 13 5337
2017 11 to 20 years in current department or agency 28 45 13 9 5 0 0 73 14 3373
2017 More than 20 years in current department or agency 32 45 10 9 4 0 0 77 13 1699

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 29 10 6 3 1 1 80 9 4915
2020 3 to 10 years in current department or agency 42 32 12 8 5 0 0 75 13 5803
2020 11 to 20 years in current department or agency 43 32 13 8 4 0 0 75 12 3839
2020 More than 20 years in current department or agency 45 30 13 7 4 1 0 76 11 1575
2019 Less than 3 years in current department or agency 46 30 11 8 4 0 1 77 12 4292
2019 3 to 10 years in current department or agency 39 33 13 8 6 1 0 73 14 5064
2019 11 to 20 years in current department or agency 38 34 13 9 5 0 1 72 15 3514
2019 More than 20 years in current department or agency 41 32 14 7 5 1 1 74 13 1558
2018 Less than 3 years in current department or agency 45 33 10 7 3 1 1 80 10 5062
2018 3 to 10 years in current department or agency 34 37 13 10 6 0 0 71 16 4770
2018 11 to 20 years in current department or agency 34 37 13 9 6 0 0 72 16 3174
2018 More than 20 years in current department or agency 37 35 13 9 5 0 1 72 15 1416
2017 Less than 3 years in current department or agency 44 34 9 7 3 1 1 80 11 5177
2017 3 to 10 years in current department or agency 35 37 12 9 6 1 0 73 15 5335
2017 11 to 20 years in current department or agency 34 38 13 9 5 0 0 73 14 3375
2017 More than 20 years in current department or agency 37 38 12 7 5 0 0 76 12 1701
2014 Less than 3 years in current department or agency 42 34 11 6 4 1 1 78 11 2605
2014 3 to 10 years in current department or agency 32 37 14 9 7 0 0 70 16 6617
2014 11 to 20 years in current department or agency 33 38 12 9 7 0 0 72 16 3685
2014 More than 20 years in current department or agency 33 39 13 9 5 0 0 72 15 2181

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 38 9 10 3 0 1 77 14 4904
2020 3 to 10 years in current department or agency 33 40 11 12 3 0 1 74 15 5782
2020 11 to 20 years in current department or agency 33 40 12 10 4 0 1 74 14 3838
2020 More than 20 years in current department or agency 36 39 11 10 4 0 1 75 14 1573
2019 Less than 3 years in current department or agency 30 41 11 14 5 0 0 71 19 4284
2019 3 to 10 years in current department or agency 26 42 11 15 6 0 0 69 21 5062
2019 11 to 20 years in current department or agency 26 42 13 14 5 0 0 68 19 3505
2019 More than 20 years in current department or agency 28 44 11 12 4 0 0 72 16 1553
2018 Less than 3 years in current department or agency 32 45 7 11 4 0 1 78 15 5081
2018 3 to 10 years in current department or agency 24 48 9 13 5 0 0 73 18 4793
2018 11 to 20 years in current department or agency 22 47 11 13 6 0 0 70 19 3192
2018 More than 20 years in current department or agency 26 48 10 10 5 0 1 75 15 1423
2017 Less than 3 years in current department or agency 32 42 9 13 5 0 0 73 17 5178
2017 3 to 10 years in current department or agency 25 41 12 15 7 0 0 67 21 5340
2017 11 to 20 years in current department or agency 24 44 12 13 7 0 0 68 21 3376
2017 More than 20 years in current department or agency 29 44 10 12 5 0 1 73 17 1696
2014 Less than 3 years in current department or agency 29 41 11 13 5 0 0 70 19 2607
2014 3 to 10 years in current department or agency 22 40 13 16 8 0 0 63 24 6608
2014 11 to 20 years in current department or agency 21 43 13 15 8 0 0 64 23 3685
2014 More than 20 years in current department or agency 25 44 11 13 7 0 0 69 20 2177

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 22 11 4 3 2 1 82 7 4907
2020 3 to 10 years in current department or agency 48 25 13 6 5 2 1 76 11 5803
2020 11 to 20 years in current department or agency 47 26 13 6 5 2 2 75 11 3838
2020 More than 20 years in current department or agency 47 24 13 4 5 2 4 76 10 1576

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 32 14 8 4 4 0 73 12 4903
2020 3 to 10 years in current department or agency 26 33 17 13 9 2 0 61 22 5803
2020 11 to 20 years in current department or agency 21 36 19 12 9 2 0 58 22 3845
2020 More than 20 years in current department or agency 22 37 17 11 8 3 1 62 20 1578
2019 Less than 3 years in current department or agency 29 32 16 12 8 3 0 63 20 4280
2019 3 to 10 years in current department or agency 20 31 18 16 13 1 0 53 29 5054
2019 11 to 20 years in current department or agency 17 34 20 15 12 2 0 52 28 3524
2019 More than 20 years in current department or agency 18 37 19 13 9 4 1 57 23 1550
2018 Less than 3 years in current department or agency 31 32 16 10 6 5 0 67 17 5070
2018 3 to 10 years in current department or agency 19 33 18 15 13 1 0 52 29 4774
2018 11 to 20 years in current department or agency 16 35 19 16 13 2 0 52 29 3184
2018 More than 20 years in current department or agency 18 35 20 14 11 2 1 54 25 1421
2017 Less than 3 years in current department or agency 32 33 14 9 6 5 1 70 16 5170
2017 3 to 10 years in current department or agency 20 33 17 16 12 2 0 55 28 5333
2017 11 to 20 years in current department or agency 18 34 18 15 12 2 0 54 27 3371
2017 More than 20 years in current department or agency 22 37 17 12 8 4 1 61 21 1700
2014 Less than 3 years in current department or agency 26 31 14 11 8 7 1 63 21 2609
2014 3 to 10 years in current department or agency 16 31 18 18 15 2 0 48 34 6616
2014 11 to 20 years in current department or agency 16 33 19 17 13 2 0 50 31 3683
2014 More than 20 years in current department or agency 16 37 19 13 10 4 1 56 24 2181

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 30 14 9 7 4 1 69 16 4917
2020 3 to 10 years in current department or agency 26 29 14 14 13 2 2 58 28 5820
2020 11 to 20 years in current department or agency 21 30 16 15 15 2 2 52 31 3861
2020 More than 20 years in current department or agency 19 26 18 15 14 2 6 49 32 1583
2019 Less than 3 years in current department or agency 28 30 15 12 11 4 1 61 24 4293
2019 3 to 10 years in current department or agency 22 27 15 15 18 2 1 50 35 5073
2019 11 to 20 years in current department or agency 17 29 15 16 20 2 2 47 37 3525
2019 More than 20 years in current department or agency 17 27 17 15 18 2 4 47 35 1557
2018 Less than 3 years in current department or agency 29 31 14 11 9 4 1 64 21 5063
2018 3 to 10 years in current department or agency 19 29 15 16 19 1 1 49 36 4789
2018 11 to 20 years in current department or agency 15 28 17 17 20 1 2 45 38 3181
2018 More than 20 years in current department or agency 15 25 18 18 19 1 3 43 38 1417
2017 Less than 3 years in current department or agency 29 30 13 11 9 6 2 64 22 5174
2017 3 to 10 years in current department or agency 18 27 14 18 19 2 1 47 38 5333
2017 11 to 20 years in current department or agency 16 26 16 17 21 1 2 43 40 3370
2017 More than 20 years in current department or agency 16 27 17 17 17 3 5 46 36 1698
2014 Less than 3 years in current department or agency 21 25 15 14 15 6 4 52 32 2610
2014 3 to 10 years in current department or agency 13 22 15 20 27 2 1 36 48 6615
2014 11 to 20 years in current department or agency 12 23 17 20 25 2 2 36 47 3681
2014 More than 20 years in current department or agency 13 23 18 18 21 2 5 38 42 2180

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 23 12 5 3 1 3 79 8 4925
2020 3 to 10 years in current department or agency 48 22 14 7 5 1 3 73 12 5821
2020 11 to 20 years in current department or agency 48 22 14 7 4 1 3 73 12 3858
2020 More than 20 years in current department or agency 56 20 10 3 3 1 6 82 7 1582
2019 Less than 3 years in current department or agency 51 25 13 4 3 1 3 79 8 4289
2019 3 to 10 years in current department or agency 45 25 16 7 4 1 3 72 11 5061
2019 11 to 20 years in current department or agency 45 23 16 7 5 1 4 71 12 3514
2019 More than 20 years in current department or agency 50 21 12 5 4 1 7 78 10 1556

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 23 13 6 4 1 2 77 10 4919
2020 3 to 10 years in current department or agency 44 24 15 8 5 2 3 71 13 5815
2020 11 to 20 years in current department or agency 46 26 14 6 4 2 3 75 11 3858
2020 More than 20 years in current department or agency 50 22 12 4 4 2 6 78 9 1581
2019 Less than 3 years in current department or agency 43 24 17 7 4 2 2 70 12 4276
2019 3 to 10 years in current department or agency 38 24 18 9 7 2 3 64 17 5061
2019 11 to 20 years in current department or agency 41 24 17 7 6 2 4 69 14 3520
2019 More than 20 years in current department or agency 45 22 14 7 4 2 6 73 12 1550

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 80 7 3 2 1 4 3 93 3 4901
2020 3 to 10 years in current department or agency 73 10 5 3 2 4 3 89 5 5796
2020 11 to 20 years in current department or agency 70 10 6 3 3 4 4 87 7 3840
2020 More than 20 years in current department or agency 71 9 5 2 3 4 6 89 6 1578
2019 Less than 3 years in current department or agency 78 8 4 2 2 4 3 92 3 4273
2019 3 to 10 years in current department or agency 69 10 6 3 4 5 4 86 7 5045
2019 11 to 20 years in current department or agency 66 10 6 3 3 5 5 86 8 3506
2019 More than 20 years in current department or agency 66 9 5 3 3 5 7 87 7 1550

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 75 10 5 2 1 2 6 92 3 4915
2020 3 to 10 years in current department or agency 71 11 5 2 2 2 6 90 4 5807
2020 11 to 20 years in current department or agency 69 11 5 3 2 2 7 89 6 3855
2020 More than 20 years in current department or agency 70 11 4 2 2 2 10 91 4 1580
2019 Less than 3 years in current department or agency 77 8 4 1 1 2 7 93 3 4284
2019 3 to 10 years in current department or agency 72 8 4 2 2 3 9 91 5 5051
2019 11 to 20 years in current department or agency 69 8 5 2 3 3 10 89 5 3514
2019 More than 20 years in current department or agency 69 8 5 2 2 3 11 90 4 1547

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 33 16 11 6 0 1 66 18 4901
2020 3 to 10 years in current department or agency 28 33 15 14 9 0 1 61 23 5785
2020 11 to 20 years in current department or agency 30 35 15 12 8 0 0 65 20 3833
2020 More than 20 years in current department or agency 31 35 15 11 8 0 0 67 18 1573
2019 Less than 3 years in current department or agency 27 33 17 13 8 0 0 61 21 4275
2019 3 to 10 years in current department or agency 24 34 15 15 11 0 0 59 26 5037
2019 11 to 20 years in current department or agency 27 36 14 12 10 0 0 63 22 3506
2019 More than 20 years in current department or agency 26 38 14 12 10 0 0 64 21 1549
2018 Less than 3 years in current department or agency 26 34 19 13 7 1 1 61 20 5064
2018 3 to 10 years in current department or agency 22 35 16 15 11 0 0 57 26 4764
2018 11 to 20 years in current department or agency 24 37 14 13 11 0 0 61 24 3160
2018 More than 20 years in current department or agency 25 36 16 14 9 0 0 61 23 1415
2017 Less than 3 years in current department or agency 25 35 17 14 6 1 1 62 20 5162
2017 3 to 10 years in current department or agency 23 35 15 16 10 0 1 59 26 5319
2017 11 to 20 years in current department or agency 26 40 13 12 9 0 0 65 22 3358
2017 More than 20 years in current department or agency 26 38 14 13 8 0 0 65 22 1696
2014 Less than 3 years in current department or agency 22 37 17 13 10 1 1 60 23 2610
2014 3 to 10 years in current department or agency 15 36 16 18 14 0 0 51 32 6612
2014 11 to 20 years in current department or agency 17 36 15 17 14 0 0 53 32 3684
2014 More than 20 years in current department or agency 16 39 15 15 13 0 1 56 29 2180

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 32 16 9 6 0 1 69 15 4912
2020 3 to 10 years in current department or agency 31 32 17 12 7 0 1 63 19 5803
2020 11 to 20 years in current department or agency 33 32 17 10 7 0 0 66 17 3843
2020 More than 20 years in current department or agency 35 34 16 9 6 0 0 69 15 1580
2019 Less than 3 years in current department or agency 31 31 18 11 7 0 0 63 19 4279
2019 3 to 10 years in current department or agency 27 32 17 13 10 0 0 60 23 5065
2019 11 to 20 years in current department or agency 29 34 17 10 8 0 0 64 19 3521
2019 More than 20 years in current department or agency 30 34 15 12 8 0 0 65 20 1550
2018 Less than 3 years in current department or agency 31 31 19 12 6 0 1 63 18 5049
2018 3 to 10 years in current department or agency 26 33 17 13 11 0 0 59 24 4766
2018 11 to 20 years in current department or agency 28 34 17 12 9 0 0 62 21 3156
2018 More than 20 years in current department or agency 28 32 18 13 9 0 0 61 21 1413
2017 Less than 3 years in current department or agency 29 32 18 12 7 1 1 63 19 5165
2017 3 to 10 years in current department or agency 27 32 18 13 10 0 1 59 23 5326
2017 11 to 20 years in current department or agency 28 36 15 11 9 0 0 65 20 3356
2017 More than 20 years in current department or agency 29 35 16 12 8 0 0 64 20 1698
2014 Less than 3 years in current department or agency 28 34 18 10 8 1 1 63 19 2610
2014 3 to 10 years in current department or agency 21 33 19 15 11 0 0 55 26 6613
2014 11 to 20 years in current department or agency 23 34 17 14 11 0 0 57 26 3684
2014 More than 20 years in current department or agency 20 37 19 13 11 0 1 57 24 2181

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 39 9 7 3 0 0 81 9 4889
2020 3 to 10 years in current department or agency 34 41 12 9 3 0 0 75 12 5770
2020 11 to 20 years in current department or agency 33 41 14 8 3 0 0 74 12 3827
2020 More than 20 years in current department or agency 36 41 11 8 3 0 0 77 12 1576
2019 Less than 3 years in current department or agency 36 40 12 7 3 0 0 77 11 4241
2019 3 to 10 years in current department or agency 29 42 13 10 5 0 0 71 16 5016
2019 11 to 20 years in current department or agency 27 42 14 11 5 0 0 69 16 3464
2019 More than 20 years in current department or agency 30 41 13 11 4 0 0 72 15 1549
2018 Less than 3 years in current department or agency 37 39 12 8 3 0 1 77 11 5064
2018 3 to 10 years in current department or agency 27 38 15 12 7 0 0 66 19 4762
2018 11 to 20 years in current department or agency 26 39 16 11 7 0 0 66 18 3157
2018 More than 20 years in current department or agency 28 38 16 11 7 0 0 66 18 1413
2017 Less than 3 years in current department or agency 38 39 12 7 3 0 0 78 10 5165
2017 3 to 10 years in current department or agency 27 40 14 12 7 0 0 67 18 5324
2017 11 to 20 years in current department or agency 28 40 14 11 7 0 0 68 17 3362
2017 More than 20 years in current department or agency 30 40 14 10 6 0 0 70 16 1699
2014 Less than 3 years in current department or agency 36 39 12 8 4 0 0 75 12 2608
2014 3 to 10 years in current department or agency 23 40 17 13 8 0 0 63 20 6609
2014 11 to 20 years in current department or agency 23 39 17 13 8 0 0 62 21 3685
2014 More than 20 years in current department or agency 23 40 17 12 8 0 0 62 20 2179

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 37 17 8 3 5 1 69 13 4911
2020 3 to 10 years in current department or agency 20 39 19 12 6 4 1 61 18 5801
2020 11 to 20 years in current department or agency 19 39 21 11 5 4 0 61 17 3850
2020 More than 20 years in current department or agency 21 40 19 10 6 4 1 64 16 1576
2019 Less than 3 years in current department or agency 21 37 20 11 5 5 0 62 17 4281
2019 3 to 10 years in current department or agency 17 37 21 13 8 4 0 56 22 5068
2019 11 to 20 years in current department or agency 15 40 22 12 6 4 0 57 19 3519
2019 More than 20 years in current department or agency 17 39 23 11 7 3 1 58 18 1552
2018 Less than 3 years in current department or agency 25 34 21 8 5 6 1 63 14 5075
2018 3 to 10 years in current department or agency 17 32 25 13 9 3 0 51 24 4789
2018 11 to 20 years in current department or agency 16 34 24 12 9 4 1 52 23 3181
2018 More than 20 years in current department or agency 16 35 22 14 9 4 0 53 24 1422
2017 Less than 3 years in current department or agency 24 33 19 10 5 8 1 63 16 5166
2017 3 to 10 years in current department or agency 17 33 22 15 9 5 1 52 25 5333
2017 11 to 20 years in current department or agency 16 34 23 13 9 5 0 53 23 3375
2017 More than 20 years in current department or agency 17 37 20 13 7 5 1 57 21 1696

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 29 10 7 3 0 0 81 10 4912
2020 3 to 10 years in current department or agency 44 33 11 8 4 0 0 77 13 5796
2020 11 to 20 years in current department or agency 43 34 11 8 4 0 0 77 12 3842
2020 More than 20 years in current department or agency 45 34 9 7 4 0 1 80 11 1572
2019 Less than 3 years in current department or agency 47 31 10 7 4 1 0 78 12 4291
2019 3 to 10 years in current department or agency 40 32 11 9 6 0 0 73 16 5060
2019 11 to 20 years in current department or agency 39 34 11 9 6 0 0 74 15 3520
2019 More than 20 years in current department or agency 40 35 11 7 6 0 1 76 13 1550
2018 Less than 3 years in current department or agency 48 33 9 5 3 1 1 82 8 5075
2018 3 to 10 years in current department or agency 38 35 11 10 6 0 1 73 16 4772
2018 11 to 20 years in current department or agency 35 37 11 10 6 0 1 73 16 3179
2018 More than 20 years in current department or agency 35 39 12 8 6 0 1 74 14 1426
2017 Less than 3 years in current department or agency 47 32 10 6 3 0 1 81 10 5174
2017 3 to 10 years in current department or agency 37 34 11 10 7 0 1 72 17 5339
2017 11 to 20 years in current department or agency 37 35 10 9 8 0 0 72 18 3375
2017 More than 20 years in current department or agency 38 34 12 8 7 0 1 73 15 1692
2014 Less than 3 years in current department or agency 42 32 12 7 5 1 2 76 12 2609
2014 3 to 10 years in current department or agency 32 35 14 11 8 0 1 67 19 6614
2014 11 to 20 years in current department or agency 31 35 13 11 9 0 1 67 20 3680
2014 More than 20 years in current department or agency 29 36 15 11 8 0 1 66 19 2175

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 32 14 5 3 1 1 77 8 4903
2020 3 to 10 years in current department or agency 38 30 18 7 4 0 1 69 12 5785
2020 11 to 20 years in current department or agency 36 31 18 8 6 0 1 68 14 3835
2020 More than 20 years in current department or agency 36 29 18 9 7 0 1 65 16 1561
2019 Less than 3 years in current department or agency 46 30 14 4 3 0 2 78 8 4285
2019 3 to 10 years in current department or agency 39 30 17 7 4 0 2 71 12 5034
2019 11 to 20 years in current department or agency 38 32 17 7 4 0 1 71 12 3492
2019 More than 20 years in current department or agency 36 30 19 9 4 0 2 67 13 1524
2018 Less than 3 years in current department or agency 50 28 13 4 2 1 2 80 6 5083
2018 3 to 10 years in current department or agency 40 29 18 7 4 0 2 70 12 4796
2018 11 to 20 years in current department or agency 37 31 17 8 6 0 1 69 14 3199
2018 More than 20 years in current department or agency 34 31 19 9 5 0 2 67 15 1424
2017 Less than 3 years in current department or agency 49 29 12 4 2 1 3 81 6 5178
2017 3 to 10 years in current department or agency 41 32 14 6 3 0 2 75 10 5344
2017 11 to 20 years in current department or agency 37 34 16 7 4 0 2 72 11 3381
2017 More than 20 years in current department or agency 36 34 15 7 4 0 3 73 12 1698
2014 Less than 3 years in current department or agency 49 29 11 5 3 1 2 81 8 2609
2014 3 to 10 years in current department or agency 42 32 15 5 3 0 1 76 9 6616
2014 11 to 20 years in current department or agency 38 32 17 6 4 0 2 72 11 3683
2014 More than 20 years in current department or agency 37 31 17 8 5 0 1 70 13 2182

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 36 64 4924
2020 3 to 10 years in current department or agency 39 61 5819
2020 11 to 20 years in current department or agency 39 61 3861
2020 More than 20 years in current department or agency 28 72 1583

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 15 10 3 3 8 18 79 7 4920
2020 3 to 10 years in current department or agency 43 18 10 4 4 7 16 78 9 5818
2020 11 to 20 years in current department or agency 45 20 10 3 3 6 12 80 7 3856
2020 More than 20 years in current department or agency 44 17 11 2 3 8 16 79 7 1581

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in current department or agency 27 36 37 4927
2020 3 to 10 years in current department or agency 29 35 36 5829
2020 11 to 20 years in current department or agency 26 40 34 3863
2020 More than 20 years in current department or agency 26 41 33 1582
2019 Less than 3 years in current department or agency 34 30 36 4302
2019 3 to 10 years in current department or agency 33 30 37 5082
2019 11 to 20 years in current department or agency 28 35 36 3533
2019 More than 20 years in current department or agency 28 40 32 1560
2018 Less than 3 years in current department or agency 31 32 37 5088
2018 3 to 10 years in current department or agency 32 32 36 4801
2018 11 to 20 years in current department or agency 26 38 36 3197
2018 More than 20 years in current department or agency 30 41 30 1427
2017 Less than 3 years in current department or agency 29 34 37 5176
2017 3 to 10 years in current department or agency 30 34 36 5340
2017 11 to 20 years in current department or agency 25 41 34 3376
2017 More than 20 years in current department or agency 30 40 30 1701
2014 Less than 3 years in current department or agency 33 30 38 2610
2014 3 to 10 years in current department or agency 32 30 37 6614
2014 11 to 20 years in current department or agency 23 40 37 3683
2014 More than 20 years in current department or agency 27 46 27 2182

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in current department or agency 3 50 36 3 4 4 1354
2020 3 to 10 years in current department or agency 6 48 37 3 1 5 1676
2020 11 to 20 years in current department or agency 16 46 28 4 1 4 1020
2020 More than 20 years in current department or agency 61 21 10 2 2 4 410
2019 Less than 3 years in current department or agency 2 43 40 4 5 6 1438
2019 3 to 10 years in current department or agency 6 38 42 6 1 7 1686
2019 11 to 20 years in current department or agency 17 35 37 5 1 6 999
2019 More than 20 years in current department or agency 66 18 11 2 1 3 447
2018 Less than 3 years in current department or agency 2 40 36 5 12 5 1572
2018 3 to 10 years in current department or agency 7 39 41 6 1 6 1537
2018 11 to 20 years in current department or agency 17 35 35 5 1 6 826
2018 More than 20 years in current department or agency 64 17 12 2 2 4 424
2017 Less than 3 years in current department or agency 2 38 32 5 16 8 1491
2017 3 to 10 years in current department or agency 8 37 40 7 2 6 1605
2017 11 to 20 years in current department or agency 18 34 36 6 1 5 855
2017 More than 20 years in current department or agency 71 12 7 3 4 3 511
2014 Less than 3 years in current department or agency 4 28 40 10 9999 18 851
2014 3 to 10 years in current department or agency 5 34 44 9 9999 7 2161
2014 11 to 20 years in current department or agency 20 33 32 8 9999 8 852
2014 More than 20 years in current department or agency 66 16 8 4 9999 5 598
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 34 7 4 2 0 0 87 6 4892
2020 3 to 10 years in current department or agency 48 38 8 4 2 0 0 86 6 5794
2020 11 to 20 years in current department or agency 45 39 10 4 2 0 0 84 6 3833
2020 More than 20 years in current department or agency 52 36 7 3 2 0 0 88 5 1576
2019 Less than 3 years in current department or agency 46 39 8 5 2 0 0 85 7 4271
2019 3 to 10 years in current department or agency 43 40 9 5 3 0 0 83 8 5051
2019 11 to 20 years in current department or agency 40 42 11 5 3 0 0 82 7 3500
2019 More than 20 years in current department or agency 46 38 10 3 2 0 0 84 6 1544
2018 Less than 3 years in current department or agency 49 38 8 3 1 1 0 88 5 5080
2018 3 to 10 years in current department or agency 43 42 9 4 2 0 0 85 6 4780
2018 11 to 20 years in current department or agency 42 42 9 5 2 0 0 85 7 3180
2018 More than 20 years in current department or agency 48 38 9 3 1 1 0 87 5 1419
2017 Less than 3 years in current department or agency 47 38 8 4 2 0 0 86 6 5173
2017 3 to 10 years in current department or agency 38 43 10 5 3 0 0 82 8 5332
2017 11 to 20 years in current department or agency 40 41 10 6 3 0 0 81 9 3375
2017 More than 20 years in current department or agency 43 42 9 4 3 0 0 85 6 1693
2014 Less than 3 years in current department or agency 42 39 11 4 3 1 0 82 7 2609
2014 3 to 10 years in current department or agency 34 44 13 6 3 1 0 78 9 6611
2014 11 to 20 years in current department or agency 36 42 13 5 3 1 0 78 9 3681
2014 More than 20 years in current department or agency 39 43 10 4 3 0 0 83 7 2182

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 39 12 5 2 2 0 81 7 4920
2020 3 to 10 years in current department or agency 28 44 16 7 3 1 0 73 10 5807
2020 11 to 20 years in current department or agency 25 45 18 8 3 1 0 71 11 3856
2020 More than 20 years in current department or agency 27 44 18 7 2 1 0 73 9 1583
2019 Less than 3 years in current department or agency 30 44 15 7 2 1 0 75 9 4295
2019 3 to 10 years in current department or agency 25 44 18 9 4 1 0 70 12 5058
2019 11 to 20 years in current department or agency 21 46 19 8 4 1 0 68 12 3522
2019 More than 20 years in current department or agency 25 45 18 9 3 1 0 70 11 1556
2018 Less than 3 years in current department or agency 35 43 14 6 2 1 0 78 8 5066
2018 3 to 10 years in current department or agency 23 45 18 10 4 1 0 68 14 4772
2018 11 to 20 years in current department or agency 20 47 19 9 4 1 0 68 13 3184
2018 More than 20 years in current department or agency 25 45 17 8 4 1 0 70 12 1420
2017 Less than 3 years in current department or agency 36 42 12 5 2 2 0 80 7 5172
2017 3 to 10 years in current department or agency 24 45 17 9 4 1 0 70 13 5332
2017 11 to 20 years in current department or agency 22 44 19 9 5 1 0 67 14 3376
2017 More than 20 years in current department or agency 24 44 19 8 3 1 0 69 12 1697
2014 Less than 3 years in current department or agency 33 41 15 6 3 2 0 75 9 2608
2014 3 to 10 years in current department or agency 21 44 19 10 5 1 0 66 15 6615
2014 11 to 20 years in current department or agency 21 42 20 10 6 2 0 64 16 3684
2014 More than 20 years in current department or agency 20 46 19 8 4 1 0 68 13 2179

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 9 21 33 22 12 1 2 35 31 4916
2020 3 to 10 years in current department or agency 15 29 33 15 7 0 1 23 44 5808
2020 11 to 20 years in current department or agency 15 29 35 14 6 1 1 20 45 3852
2020 More than 20 years in current department or agency 17 28 35 13 5 1 1 19 46 1581
2019 Less than 3 years in current department or agency 8 20 33 23 13 1 2 37 29 4289
2019 3 to 10 years in current department or agency 11 24 36 19 7 1 2 26 37 5062
2019 11 to 20 years in current department or agency 12 28 37 16 6 1 1 22 41 3522
2019 More than 20 years in current department or agency 13 28 38 14 5 1 1 20 42 1560
2018 Less than 3 years in current department or agency 7 17 31 25 15 2 3 42 26 5072
2018 3 to 10 years in current department or agency 12 27 34 18 7 1 1 25 40 4777
2018 11 to 20 years in current department or agency 14 30 35 14 5 0 1 19 45 3183
2018 More than 20 years in current department or agency 14 30 37 13 5 1 1 18 45 1418
2017 Less than 3 years in current department or agency 6 14 30 22 16 3 8 43 23 5158
2017 3 to 10 years in current department or agency 12 24 35 17 8 1 3 26 37 5324
2017 11 to 20 years in current department or agency 13 27 36 15 6 1 3 21 41 3370
2017 More than 20 years in current department or agency 13 28 37 14 5 1 3 20 42 1691
2014 Less than 3 years in current department or agency 7 20 33 21 12 2 5 35 30 2605
2014 3 to 10 years in current department or agency 13 29 35 14 6 1 2 21 43 6607
2014 11 to 20 years in current department or agency 15 32 34 12 5 1 2 17 47 3673
2014 More than 20 years in current department or agency 14 34 34 11 4 0 2 16 49 2178

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 4 9 21 31 29 4 2 64 14 4889
2020 3 to 10 years in current department or agency 8 15 26 28 18 2 2 48 24 5789
2020 11 to 20 years in current department or agency 8 16 29 29 14 2 2 44 25 3831
2020 More than 20 years in current department or agency 7 16 29 29 14 3 2 45 24 1569
2019 Less than 3 years in current department or agency 6 14 25 28 22 4 2 53 21 4276
2019 3 to 10 years in current department or agency 9 17 29 26 15 2 2 42 27 5043
2019 11 to 20 years in current department or agency 10 19 32 24 11 2 2 37 30 3507
2019 More than 20 years in current department or agency 9 20 34 23 11 2 2 35 30 1548
2018 Less than 3 years in current department or agency 5 12 22 29 24 5 3 57 18 5051
2018 3 to 10 years in current department or agency 11 19 29 25 12 2 2 39 31 4753
2018 11 to 20 years in current department or agency 12 21 32 22 9 2 2 33 34 3179
2018 More than 20 years in current department or agency 10 22 35 19 9 2 2 30 34 1410
2017 Less than 3 years in current department or agency 5 10 21 25 25 6 9 59 17 5149
2017 3 to 10 years in current department or agency 10 19 29 22 13 3 4 37 31 5295
2017 11 to 20 years in current department or agency 11 20 32 21 10 3 3 33 33 3358
2017 More than 20 years in current department or agency 9 20 34 20 10 2 4 32 32 1687
2014 Less than 3 years in current department or agency 9 16 25 21 17 5 6 43 28 2604
2014 3 to 10 years in current department or agency 14 23 30 19 9 2 3 29 39 6604
2014 11 to 20 years in current department or agency 15 26 32 16 7 2 2 24 42 3672
2014 More than 20 years in current department or agency 14 26 34 15 7 2 3 22 42 2172

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 9 15 26 23 19 4 4 47 25 4895
2020 3 to 10 years in current department or agency 12 20 29 19 12 3 5 33 35 5798
2020 11 to 20 years in current department or agency 16 24 31 16 7 2 3 25 42 3835
2020 More than 20 years in current department or agency 17 25 31 14 7 3 3 23 44 1574
2019 Less than 3 years in current department or agency 13 18 27 21 14 3 4 38 33 4277
2019 3 to 10 years in current department or agency 14 22 28 19 10 2 4 31 39 5047
2019 11 to 20 years in current department or agency 17 26 30 15 7 2 3 23 45 3513
2019 More than 20 years in current department or agency 17 27 29 13 7 2 5 22 47 1550
2018 Less than 3 years in current department or agency 11 17 27 22 16 4 5 41 30 5053
2018 3 to 10 years in current department or agency 15 23 27 18 9 2 5 29 41 4755
2018 11 to 20 years in current department or agency 20 26 29 13 6 2 3 20 49 3181
2018 More than 20 years in current department or agency 21 28 27 12 6 2 4 19 52 1414
2017 Less than 3 years in current department or agency 9 15 24 19 18 5 10 44 28 5141
2017 3 to 10 years in current department or agency 15 22 29 16 9 3 6 28 41 5311
2017 11 to 20 years in current department or agency 19 26 29 13 6 2 5 21 48 3363
2017 More than 20 years in current department or agency 19 24 28 12 7 3 8 21 47 1689
2014 Less than 3 years in current department or agency 12 19 25 18 12 5 8 35 36 2602
2014 3 to 10 years in current department or agency 19 25 27 14 8 2 6 23 47 6599
2014 11 to 20 years in current department or agency 21 29 26 12 5 2 5 18 54 3676
2014 More than 20 years in current department or agency 21 27 28 11 5 2 6 17 53 2174

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 6 10 24 28 26 2 4 57 17 4893
2020 3 to 10 years in current department or agency 8 16 30 26 15 1 3 43 25 5778
2020 11 to 20 years in current department or agency 11 18 36 23 9 1 2 33 30 3830
2020 More than 20 years in current department or agency 11 20 35 21 9 1 3 31 33 1570
2019 Less than 3 years in current department or agency 6 13 25 28 21 2 4 53 20 4264
2019 3 to 10 years in current department or agency 10 16 30 25 13 1 4 41 28 5033
2019 11 to 20 years in current department or agency 11 19 35 23 9 1 3 33 30 3508
2019 More than 20 years in current department or agency 12 19 36 19 9 1 4 30 32 1545
2018 Less than 3 years in current department or agency 6 10 24 27 24 2 5 55 18 5043
2018 3 to 10 years in current department or agency 11 17 32 25 12 1 3 38 29 4749
2018 11 to 20 years in current department or agency 13 20 34 20 8 1 3 30 35 3160
2018 More than 20 years in current department or agency 13 22 35 17 8 1 4 26 37 1409
2017 Less than 3 years in current department or agency 6 10 22 25 24 3 11 57 18 5133
2017 3 to 10 years in current department or agency 11 16 31 24 12 1 6 38 28 5292
2017 11 to 20 years in current department or agency 12 21 33 20 8 1 5 30 34 3351
2017 More than 20 years in current department or agency 12 23 34 18 7 1 6 27 37 1680
2014 Less than 3 years in current department or agency 6 11 25 27 21 3 8 53 19 2594
2014 3 to 10 years in current department or agency 9 18 32 23 11 1 6 37 29 6590
2014 11 to 20 years in current department or agency 13 22 34 19 7 1 4 27 37 3668
2014 More than 20 years in current department or agency 14 24 35 17 6 1 4 23 40 2170

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 5 11 22 27 28 3 4 59 18 4895
2020 3 to 10 years in current department or agency 9 17 27 25 17 1 3 44 28 5800
2020 11 to 20 years in current department or agency 12 21 31 21 11 1 2 33 34 3841
2020 More than 20 years in current department or agency 12 22 33 20 9 1 3 30 35 1575
2019 Less than 3 years in current department or agency 7 14 25 25 21 3 5 50 23 4279
2019 3 to 10 years in current department or agency 13 20 27 22 13 1 4 37 35 5051
2019 11 to 20 years in current department or agency 16 25 31 18 7 1 2 26 42 3508
2019 More than 20 years in current department or agency 17 24 33 15 7 1 3 23 43 1558
2018 Less than 3 years in current department or agency 7 12 23 26 23 3 6 54 21 5038
2018 3 to 10 years in current department or agency 15 23 28 20 10 1 3 32 39 4764
2018 11 to 20 years in current department or agency 19 28 29 15 6 1 2 22 48 3186
2018 More than 20 years in current department or agency 21 29 30 12 5 1 2 18 51 1418
2017 Less than 3 years in current department or agency 6 10 21 22 25 4 12 56 19 5154
2017 3 to 10 years in current department or agency 14 21 29 17 12 2 5 32 37 5314
2017 11 to 20 years in current department or agency 17 26 29 15 8 1 4 23 46 3358
2017 More than 20 years in current department or agency 19 26 31 12 5 1 4 19 48 1688
2014 Less than 3 years in current department or agency 10 16 22 20 19 4 9 45 29 2600
2014 3 to 10 years in current department or agency 20 25 28 14 8 1 4 23 47 6611
2014 11 to 20 years in current department or agency 27 28 26 11 5 1 3 16 57 3676
2014 More than 20 years in current department or agency 28 30 25 10 4 1 2 14 60 2173

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 6 11 18 25 28 8 4 60 19 4887
2020 3 to 10 years in current department or agency 9 16 24 25 18 4 3 46 27 5775
2020 11 to 20 years in current department or agency 10 17 28 25 13 4 3 41 28 3824
2020 More than 20 years in current department or agency 9 16 29 26 13 4 4 43 26 1570
2019 Less than 3 years in current department or agency 10 17 24 22 19 4 4 46 29 4273
2019 3 to 10 years in current department or agency 13 20 26 22 13 2 3 37 35 5036
2019 11 to 20 years in current department or agency 13 22 29 21 11 2 2 33 36 3498
2019 More than 20 years in current department or agency 12 22 30 22 9 2 3 32 36 1546
2018 Less than 3 years in current department or agency 9 16 22 21 20 7 4 46 28 5038
2018 3 to 10 years in current department or agency 15 22 27 19 11 2 3 32 39 4746
2018 11 to 20 years in current department or agency 16 22 31 19 8 1 3 28 40 3168
2018 More than 20 years in current department or agency 15 24 31 18 8 2 2 27 41 1408
2017 Less than 3 years in current department or agency 8 14 21 19 21 9 9 48 27 5152
2017 3 to 10 years in current department or agency 14 21 28 18 11 3 5 32 38 5315
2017 11 to 20 years in current department or agency 14 21 29 19 10 2 5 32 37 3361
2017 More than 20 years in current department or agency 14 22 29 18 8 3 6 29 40 1690
2014 Less than 3 years in current department or agency 10 15 21 21 17 9 9 45 29 2603
2014 3 to 10 years in current department or agency 12 19 26 22 12 3 5 38 34 6602
2014 11 to 20 years in current department or agency 12 19 28 24 10 2 5 37 33 3671
2014 More than 20 years in current department or agency 13 19 29 22 10 3 5 34 35 2169

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 9 17 30 21 17 3 2 41 27 4896
2020 3 to 10 years in current department or agency 14 22 33 17 10 2 2 28 38 5799
2020 11 to 20 years in current department or agency 15 24 34 15 7 2 1 23 41 3831
2020 More than 20 years in current department or agency 16 26 34 14 7 2 2 21 44 1572
2019 Less than 3 years in current department or agency 13 21 30 18 13 3 2 32 36 4280
2019 3 to 10 years in current department or agency 17 24 33 15 8 2 2 24 42 5047
2019 11 to 20 years in current department or agency 17 27 32 14 5 2 2 20 46 3518
2019 More than 20 years in current department or agency 17 27 34 12 6 2 2 18 46 1551
2018 Less than 3 years in current department or agency 12 19 30 17 14 4 3 34 34 5065
2018 3 to 10 years in current department or agency 19 26 31 14 7 2 2 21 47 4777
2018 11 to 20 years in current department or agency 22 27 32 12 5 2 2 17 50 3188
2018 More than 20 years in current department or agency 20 30 32 10 5 1 2 15 51 1417
2017 Less than 3 years in current department or agency 10 18 30 15 15 5 7 34 31 5153
2017 3 to 10 years in current department or agency 18 24 32 13 7 3 4 21 45 5322
2017 11 to 20 years in current department or agency 19 27 31 12 5 2 3 18 49 3359
2017 More than 20 years in current department or agency 20 28 31 10 5 2 4 16 51 1690
2014 Less than 3 years in current department or agency 11 19 30 16 12 5 5 32 34 2602
2014 3 to 10 years in current department or agency 17 26 32 13 6 2 4 20 46 6604
2014 11 to 20 years in current department or agency 21 27 31 11 5 2 3 16 51 3679
2014 More than 20 years in current department or agency 21 30 32 9 4 2 3 13 53 2168

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 6 15 37 25 15 1 1 41 22 4907
2020 3 to 10 years in current department or agency 8 20 38 23 10 0 1 33 28 5802
2020 11 to 20 years in current department or agency 7 20 40 22 9 1 1 32 28 3857
2020 More than 20 years in current department or agency 7 19 40 25 8 0 1 33 26 1579
2019 Less than 3 years in current department or agency 9 19 33 23 13 1 1 37 29 4284
2019 3 to 10 years in current department or agency 12 23 35 19 9 0 2 28 37 5063
2019 11 to 20 years in current department or agency 12 23 36 20 7 1 1 27 36 3521
2019 More than 20 years in current department or agency 11 22 38 21 7 1 1 28 33 1554

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 38 14 10 3 3 0 72 13 4891
2020 3 to 10 years in current department or agency 20 39 18 15 6 1 0 60 22 5766
2020 11 to 20 years in current department or agency 17 39 20 16 6 2 0 57 22 3831
2020 More than 20 years in current department or agency 17 41 19 15 5 2 0 59 21 1565
2019 Less than 3 years in current department or agency 21 35 20 14 6 3 0 58 21 4268
2019 3 to 10 years in current department or agency 14 36 21 18 10 2 0 50 29 5046
2019 11 to 20 years in current department or agency 10 36 23 20 9 2 0 47 30 3509
2019 More than 20 years in current department or agency 11 39 23 17 7 2 1 51 25 1546

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 23 7 5 3 2 0 85 8 4911
2020 3 to 10 years in current department or agency 49 28 9 7 4 2 0 79 12 5805
2020 11 to 20 years in current department or agency 46 31 9 8 4 2 0 78 12 3847
2020 More than 20 years in current department or agency 49 30 9 6 4 2 0 80 11 1580
2019 Less than 3 years in current department or agency 52 27 8 7 4 1 0 81 11 4280
2019 3 to 10 years in current department or agency 44 31 9 8 7 1 0 75 15 5054
2019 11 to 20 years in current department or agency 43 30 9 9 7 1 0 74 16 3513
2019 More than 20 years in current department or agency 46 29 10 8 5 1 0 76 13 1548
2018 Less than 3 years in current department or agency 51 29 8 7 3 2 0 82 10 5052
2018 3 to 10 years in current department or agency 38 33 10 10 7 1 0 72 18 4755
2018 11 to 20 years in current department or agency 38 33 10 9 8 1 0 72 17 3166
2018 More than 20 years in current department or agency 40 33 10 10 7 1 0 73 17 1417
2017 Less than 3 years in current department or agency 54 27 7 6 3 2 0 83 10 5174
2017 3 to 10 years in current department or agency 41 31 9 10 7 1 0 74 17 5339
2017 11 to 20 years in current department or agency 41 32 9 9 7 1 0 74 16 3372
2017 More than 20 years in current department or agency 44 31 8 8 6 1 0 77 15 1695
2014 Less than 3 years in current department or agency 54 26 7 7 4 2 1 82 11 2606
2014 3 to 10 years in current department or agency 40 31 10 10 8 1 0 72 18 6614
2014 11 to 20 years in current department or agency 41 31 10 10 6 1 0 73 16 3682
2014 More than 20 years in current department or agency 43 33 9 9 5 2 1 77 14 2178

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 65 25 5 3 1 1 0 91 5 4893
2020 3 to 10 years in current department or agency 54 33 6 5 2 1 0 87 7 5790
2020 11 to 20 years in current department or agency 51 34 7 5 2 1 0 86 7 3837
2020 More than 20 years in current department or agency 54 33 6 4 2 1 0 88 6 1570
2019 Less than 3 years in current department or agency 54 31 6 6 2 0 0 86 8 4287
2019 3 to 10 years in current department or agency 46 35 7 8 3 0 0 82 11 5049
2019 11 to 20 years in current department or agency 44 36 8 7 3 0 0 81 11 3510
2019 More than 20 years in current department or agency 49 33 9 6 2 0 0 83 8 1546
2018 Less than 3 years in current department or agency 56 32 6 4 2 0 0 88 6 5060
2018 3 to 10 years in current department or agency 41 39 9 8 3 0 0 81 11 4760
2018 11 to 20 years in current department or agency 42 40 9 5 4 0 0 82 9 3166
2018 More than 20 years in current department or agency 44 39 7 7 3 0 0 83 10 1413
2017 Less than 3 years in current department or agency 54 34 5 5 2 0 0 88 7 5167
2017 3 to 10 years in current department or agency 39 42 9 7 4 0 0 81 11 5334
2017 11 to 20 years in current department or agency 38 42 8 7 4 0 0 80 11 3375
2017 More than 20 years in current department or agency 40 42 9 6 3 0 0 82 9 1692
2014 Less than 3 years in current department or agency 51 35 6 5 2 0 0 87 7 2604
2014 3 to 10 years in current department or agency 36 43 9 8 3 0 0 79 11 6614
2014 11 to 20 years in current department or agency 37 43 9 7 3 0 0 80 10 3682
2014 More than 20 years in current department or agency 38 44 8 8 2 0 0 83 10 2181

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 30 11 3 2 3 1 83 5 4879
2020 3 to 10 years in current department or agency 42 35 13 5 2 2 1 79 7 5772
2020 11 to 20 years in current department or agency 41 38 13 4 2 2 1 80 6 3822
2020 More than 20 years in current department or agency 43 36 12 4 2 2 1 81 6 1574
2019 Less than 3 years in current department or agency 44 34 14 4 2 2 1 79 7 4288
2019 3 to 10 years in current department or agency 38 36 15 6 3 1 1 76 9 5067
2019 11 to 20 years in current department or agency 36 39 14 5 3 2 0 76 9 3519
2019 More than 20 years in current department or agency 41 36 14 5 3 2 0 78 8 1555
2018 Less than 3 years in current department or agency 41 35 14 4 1 3 1 80 5 5069
2018 3 to 10 years in current department or agency 33 40 16 6 3 2 1 75 9 4774
2018 11 to 20 years in current department or agency 33 42 15 5 3 2 0 77 8 3175
2018 More than 20 years in current department or agency 33 41 13 6 3 3 0 77 10 1420

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 33 8 4 2 2 0 85 6 4898
2020 3 to 10 years in current department or agency 38 38 12 7 3 2 0 77 10 5786
2020 11 to 20 years in current department or agency 33 40 14 8 3 2 0 75 11 3836
2020 More than 20 years in current department or agency 34 41 13 7 3 3 0 77 10 1578
2019 Less than 3 years in current department or agency 45 36 10 5 2 2 0 82 8 4274
2019 3 to 10 years in current department or agency 34 38 14 8 5 2 0 73 13 5048
2019 11 to 20 years in current department or agency 29 41 15 8 5 2 0 71 13 3506
2019 More than 20 years in current department or agency 32 42 13 8 3 2 0 75 11 1549
2018 Less than 3 years in current department or agency 55 32 8 3 1 2 0 88 4 5068
2018 3 to 10 years in current department or agency 38 39 12 6 4 1 0 78 10 4763
2018 11 to 20 years in current department or agency 35 40 14 5 3 2 0 77 9 3178
2018 More than 20 years in current department or agency 38 39 13 5 2 2 0 79 8 1415
2017 Less than 3 years in current department or agency 53 34 7 3 1 2 0 88 5 5173
2017 3 to 10 years in current department or agency 36 41 12 6 3 2 0 79 9 5333
2017 11 to 20 years in current department or agency 34 42 11 6 3 2 0 79 10 3367
2017 More than 20 years in current department or agency 35 43 13 5 2 2 0 80 7 1692
2014 Less than 3 years in current department or agency 52 30 9 4 2 4 0 85 6 2607
2014 3 to 10 years in current department or agency 35 38 13 6 4 2 0 76 10 6617
2014 11 to 20 years in current department or agency 33 39 14 6 4 3 0 75 10 3682
2014 More than 20 years in current department or agency 33 42 14 5 2 4 0 77 8 2178

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 30 10 3 2 4 1 85 5 4898
2020 3 to 10 years in current department or agency 42 34 13 4 2 3 0 79 7 5802
2020 11 to 20 years in current department or agency 36 38 14 5 3 4 0 77 8 3839
2020 More than 20 years in current department or agency 40 38 13 3 2 4 0 82 5 1579
2019 Less than 3 years in current department or agency 50 32 10 3 2 2 0 85 5 4274
2019 3 to 10 years in current department or agency 41 36 13 4 3 3 0 79 8 5058
2019 11 to 20 years in current department or agency 37 38 14 4 3 3 1 78 7 3514
2019 More than 20 years in current department or agency 41 37 13 3 2 4 1 82 5 1550
2018 Less than 3 years in current department or agency 53 31 9 2 1 3 0 87 4 5056
2018 3 to 10 years in current department or agency 40 38 13 4 3 2 0 80 7 4765
2018 11 to 20 years in current department or agency 38 38 15 4 3 2 0 78 7 3186
2018 More than 20 years in current department or agency 40 39 13 3 2 2 0 81 6 1417
2017 Less than 3 years in current department or agency 50 31 10 2 2 4 1 86 4 5165
2017 3 to 10 years in current department or agency 37 37 15 4 3 4 1 77 7 5330
2017 11 to 20 years in current department or agency 35 38 15 4 4 4 1 76 8 3373
2017 More than 20 years in current department or agency 38 38 14 3 2 4 1 80 6 1694
2014 Less than 3 years in current department or agency 50 27 11 2 2 7 1 84 4 2607
2014 3 to 10 years in current department or agency 38 36 15 4 3 4 1 77 8 6612
2014 11 to 20 years in current department or agency 36 36 15 4 3 5 1 77 8 3679
2014 More than 20 years in current department or agency 35 40 14 3 3 4 1 80 6 2176

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 67 25 5 2 1 0 0 92 3 4912
2020 3 to 10 years in current department or agency 53 33 8 4 2 0 0 86 6 5799
2020 11 to 20 years in current department or agency 46 37 9 5 2 0 0 84 7 3846
2020 More than 20 years in current department or agency 47 36 9 5 3 0 0 83 8 1578
2019 Less than 3 years in current department or agency 59 30 7 2 2 0 0 89 4 4284
2019 3 to 10 years in current department or agency 47 35 10 5 3 0 0 82 9 5069
2019 11 to 20 years in current department or agency 40 39 11 6 3 0 0 79 10 3520
2019 More than 20 years in current department or agency 41 38 10 6 4 0 0 80 10 1555
2018 Less than 3 years in current department or agency 62 30 5 2 1 0 0 92 3 5057
2018 3 to 10 years in current department or agency 44 37 10 5 4 0 0 81 9 4755
2018 11 to 20 years in current department or agency 39 39 12 6 4 0 0 79 9 3179
2018 More than 20 years in current department or agency 40 39 10 7 4 0 0 79 11 1420
2017 Less than 3 years in current department or agency 62 30 5 2 1 0 0 92 3 5177
2017 3 to 10 years in current department or agency 41 40 10 6 3 0 0 81 9 5342
2017 11 to 20 years in current department or agency 38 42 10 6 4 0 0 80 10 3378
2017 More than 20 years in current department or agency 40 42 9 6 4 0 0 81 10 1702
2014 Less than 3 years in current department or agency 61 29 6 3 2 0 0 90 4 2606
2014 3 to 10 years in current department or agency 40 39 11 6 4 0 0 79 9 6612
2014 11 to 20 years in current department or agency 35 40 12 7 4 1 0 76 12 3681
2014 More than 20 years in current department or agency 34 43 13 7 3 1 0 77 10 2178

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 21 11 4 4 7 4 79 8 4917
2020 3 to 10 years in current department or agency 47 23 12 4 4 6 3 77 9 5811
2020 11 to 20 years in current department or agency 44 26 12 4 4 6 3 77 9 3849
2020 More than 20 years in current department or agency 46 24 12 3 4 6 4 78 8 1581

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 29 13 4 2 7 1 79 7 4924
2020 3 to 10 years in current department or agency 37 32 16 5 3 5 1 74 8 5815
2020 11 to 20 years in current department or agency 33 35 18 5 3 6 1 73 9 3856
2020 More than 20 years in current department or agency 39 35 15 3 2 5 1 79 5 1583

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 28 9 4 3 4 2 83 8 4907
2020 3 to 10 years in current department or agency 44 31 11 6 4 4 2 78 10 5792
2020 11 to 20 years in current department or agency 39 32 13 6 4 4 2 76 11 3832
2020 More than 20 years in current department or agency 40 33 11 4 4 5 2 79 9 1579

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 1 10 23 13 28 23 3 15 54 75
2020 3 to 10 years in current department or agency 1 3 29 13 41 12 0 5 62 123
2020 11 to 20 years in current department or agency 3 3 23 16 41 13 0 8 66 92
2020 More than 20 years in current department or agency 3 10 20 13 53 0 0 13 67 30

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 27 17 5 3 9 6 71 10 4916
2020 3 to 10 years in current department or agency 26 30 19 8 5 7 5 64 14 5815
2020 11 to 20 years in current department or agency 24 32 19 9 5 7 5 64 15 3851
2020 More than 20 years in current department or agency 28 30 19 8 4 7 4 65 14 1580
2019 Less than 3 years in current department or agency 32 28 15 8 5 7 4 68 15 4285
2019 3 to 10 years in current department or agency 25 30 16 11 8 6 3 61 21 5064
2019 11 to 20 years in current department or agency 24 30 18 10 8 6 3 60 20 3513
2019 More than 20 years in current department or agency 28 28 18 9 7 6 4 62 18 1555
2018 Less than 3 years in current department or agency 27 28 19 7 4 10 6 65 13 5056
2018 3 to 10 years in current department or agency 18 33 20 11 9 6 3 56 22 4778
2018 11 to 20 years in current department or agency 18 33 20 10 9 6 3 57 21 3177
2018 More than 20 years in current department or agency 20 34 20 11 8 5 3 58 20 1419
2017 Less than 3 years in current department or agency 33 27 13 7 4 8 8 71 13 5177
2017 3 to 10 years in current department or agency 24 30 16 12 9 5 4 60 23 5336
2017 11 to 20 years in current department or agency 23 32 16 11 9 5 4 61 22 3376
2017 More than 20 years in current department or agency 24 33 17 10 7 5 4 63 19 1696
2014 Less than 3 years in current department or agency 35 26 13 7 4 9 6 72 13 2607
2014 3 to 10 years in current department or agency 24 31 17 11 9 4 3 60 22 6616
2014 11 to 20 years in current department or agency 26 32 18 10 7 4 3 62 18 3682
2014 More than 20 years in current department or agency 25 34 16 11 6 4 4 64 18 2179

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 35 11 6 3 3 1 79 10 4908
2020 3 to 10 years in current department or agency 35 38 12 8 4 2 1 75 12 5798
2020 11 to 20 years in current department or agency 33 40 14 7 3 2 1 75 11 3853
2020 More than 20 years in current department or agency 36 39 13 5 4 2 2 78 9 1579
2019 Less than 3 years in current department or agency 36 36 13 8 4 2 1 74 13 4284
2019 3 to 10 years in current department or agency 32 37 14 9 5 2 1 71 14 5062
2019 11 to 20 years in current department or agency 29 41 14 8 4 2 1 73 13 3517
2019 More than 20 years in current department or agency 34 40 13 7 4 2 1 76 11 1553
2018 Less than 3 years in current department or agency 38 36 11 8 3 3 1 77 12 5060
2018 3 to 10 years in current department or agency 31 40 13 8 5 2 1 73 13 4783
2018 11 to 20 years in current department or agency 30 41 14 9 5 1 1 73 14 3178
2018 More than 20 years in current department or agency 33 41 13 6 4 2 1 76 11 1418
2017 Less than 3 years in current department or agency 41 34 10 7 3 4 1 79 10 5168
2017 3 to 10 years in current department or agency 34 39 11 8 4 2 1 76 12 5332
2017 11 to 20 years in current department or agency 33 39 13 8 4 2 1 75 12 3373
2017 More than 20 years in current department or agency 38 40 10 6 3 3 1 81 9 1693
2014 Less than 3 years in current department or agency 44 31 10 7 3 4 1 79 11 2608
2014 3 to 10 years in current department or agency 35 41 10 7 4 2 0 79 11 6615
2014 11 to 20 years in current department or agency 34 41 11 7 3 3 1 78 10 3683
2014 More than 20 years in current department or agency 36 44 9 6 3 2 1 82 9 2180

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 33 13 3 2 2 0 82 5 4902
2020 3 to 10 years in current department or agency 38 38 15 5 3 1 0 77 8 5791
2020 11 to 20 years in current department or agency 32 41 18 5 3 1 0 74 8 3843
2020 More than 20 years in current department or agency 37 38 16 5 3 1 0 76 8 1578
2019 Less than 3 years in current department or agency 40 36 15 5 2 1 0 78 7 4271
2019 3 to 10 years in current department or agency 32 38 17 8 4 1 0 71 12 5057
2019 11 to 20 years in current department or agency 28 40 19 7 4 2 0 69 11 3513
2019 More than 20 years in current department or agency 32 40 17 5 4 2 0 73 9 1552
2018 Less than 3 years in current department or agency 42 36 14 4 2 2 0 80 6 5051
2018 3 to 10 years in current department or agency 29 40 17 8 5 1 0 70 13 4762
2018 11 to 20 years in current department or agency 27 40 19 8 5 1 0 68 13 3165
2018 More than 20 years in current department or agency 30 40 18 6 5 1 0 71 11 1415

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 24 16 8 6 12 2 64 17 4899
2020 3 to 10 years in current department or agency 23 25 19 12 11 9 2 54 25 5810
2020 11 to 20 years in current department or agency 20 25 21 14 10 8 2 50 27 3846
2020 More than 20 years in current department or agency 20 28 19 12 11 7 2 54 25 1579
2019 Less than 3 years in current department or agency 24 23 20 10 9 11 2 55 22 4286
2019 3 to 10 years in current department or agency 19 24 19 15 14 8 2 48 32 5067
2019 11 to 20 years in current department or agency 15 24 20 16 15 8 2 44 34 3518
2019 More than 20 years in current department or agency 18 27 20 13 12 8 3 50 28 1553
2018 Less than 3 years in current department or agency 26 25 18 10 7 12 2 60 19 5065
2018 3 to 10 years in current department or agency 16 25 21 15 14 7 2 44 32 4780
2018 11 to 20 years in current department or agency 13 25 20 17 16 8 2 42 36 3178
2018 More than 20 years in current department or agency 15 26 19 16 14 7 3 46 33 1417
2017 Less than 3 years in current department or agency 24 23 16 10 8 15 4 58 22 5163
2017 3 to 10 years in current department or agency 17 24 18 15 15 9 3 46 34 5332
2017 11 to 20 years in current department or agency 14 23 17 17 16 10 3 43 37 3368
2017 More than 20 years in current department or agency 18 27 18 15 12 7 4 50 30 1696
2014 Less than 3 years in current department or agency 22 22 15 12 9 16 4 55 26 2607
2014 3 to 10 years in current department or agency 14 23 18 17 17 9 2 42 38 6616
2014 11 to 20 years in current department or agency 14 23 20 16 16 9 2 41 37 3683
2014 More than 20 years in current department or agency 17 29 19 15 11 7 2 51 29 2180

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 40 3 6 2 0 0 89 8 4924
2020 3 to 10 years in current department or agency 42 44 3 8 2 0 0 86 10 5821
2020 11 to 20 years in current department or agency 39 47 4 9 2 0 0 86 11 3859
2020 More than 20 years in current department or agency 44 43 3 8 2 0 0 87 10 1581

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 34 6 7 2 0 1 84 9 4917
2020 3 to 10 years in current department or agency 45 37 8 8 2 0 0 82 10 5812
2020 11 to 20 years in current department or agency 43 38 8 8 3 0 0 81 10 3849
2020 More than 20 years in current department or agency 45 38 7 7 3 0 0 83 10 1582
2019 Less than 3 years in current department or agency 44 35 7 10 4 0 0 79 14 4286
2019 3 to 10 years in current department or agency 38 37 7 12 6 0 0 75 17 5069
2019 11 to 20 years in current department or agency 38 36 7 13 7 0 0 74 19 3522
2019 More than 20 years in current department or agency 39 35 6 13 7 0 0 74 20 1559
2017 Less than 3 years in current department or agency 46 35 6 9 4 0 0 81 13 5180
2017 3 to 10 years in current department or agency 35 36 8 12 8 0 0 71 21 5343
2017 11 to 20 years in current department or agency 33 34 8 14 10 0 0 68 24 3378
2017 More than 20 years in current department or agency 36 35 6 14 10 0 0 70 23 1697
2014 Less than 3 years in current department or agency 43 36 7 9 5 0 0 79 14 2607
2014 3 to 10 years in current department or agency 34 36 8 13 9 0 0 70 22 6610
2014 11 to 20 years in current department or agency 34 37 8 12 9 0 0 71 21 3681
2014 More than 20 years in current department or agency 35 37 8 12 8 0 0 72 20 2179

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 33 7 5 2 0 1 86 7 4882
2020 3 to 10 years in current department or agency 46 36 8 7 2 0 0 82 9 5773
2020 11 to 20 years in current department or agency 44 38 9 7 2 0 0 82 9 3821
2020 More than 20 years in current department or agency 45 38 8 6 2 0 0 84 8 1574
2019 Less than 3 years in current department or agency 47 35 9 6 2 0 0 83 9 4264
2019 3 to 10 years in current department or agency 42 37 9 8 4 0 0 79 12 5037
2019 11 to 20 years in current department or agency 39 39 10 7 4 0 0 79 11 3495
2019 More than 20 years in current department or agency 42 37 9 8 3 0 0 80 11 1547
2017 Less than 3 years in current department or agency 50 35 7 6 2 0 0 85 8 5171
2017 3 to 10 years in current department or agency 40 39 9 8 3 0 0 79 12 5331
2017 11 to 20 years in current department or agency 40 38 9 8 4 0 0 79 12 3368
2017 More than 20 years in current department or agency 42 40 8 6 3 0 0 82 9 1693
2014 Less than 3 years in current department or agency 43 36 10 7 3 0 0 80 10 2606
2014 3 to 10 years in current department or agency 35 40 11 10 4 0 0 75 14 6605
2014 11 to 20 years in current department or agency 36 40 10 9 5 0 0 76 14 3682
2014 More than 20 years in current department or agency 37 42 9 9 3 0 0 79 12 2178

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 83 12 1 1 1 0 0 96 2 4905
2020 3 to 10 years in current department or agency 80 15 2 1 1 0 0 96 2 5787
2020 11 to 20 years in current department or agency 74 20 3 2 1 1 1 94 3 3840
2020 More than 20 years in current department or agency 77 17 3 1 1 0 0 94 3 1578
2017 Less than 3 years in current department or agency 81 14 2 1 1 0 0 96 2 5174
2017 3 to 10 years in current department or agency 71 22 3 2 1 0 1 94 3 5333
2017 11 to 20 years in current department or agency 67 23 4 2 1 1 1 92 4 3369
2017 More than 20 years in current department or agency 68 25 3 2 1 1 1 94 3 1698
2014 Less than 3 years in current department or agency 77 17 2 2 1 0 1 95 2 2607
2014 3 to 10 years in current department or agency 69 23 4 3 1 0 1 93 4 6611
2014 11 to 20 years in current department or agency 66 23 5 3 1 0 1 90 5 3683
2014 More than 20 years in current department or agency 65 27 3 2 1 0 1 93 4 2181

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 16 9 4 3 16 4 80 9 4918
2020 3 to 10 years in current department or agency 42 18 10 5 5 16 6 76 12 5820
2020 11 to 20 years in current department or agency 43 21 11 5 4 12 4 76 10 3856
2020 More than 20 years in current department or agency 45 21 10 4 3 13 4 79 8 1581
2019 Less than 3 years in current department or agency 44 17 9 5 5 16 4 77 13 4302
2019 3 to 10 years in current department or agency 38 17 10 6 7 16 6 70 17 5072
2019 11 to 20 years in current department or agency 40 20 12 6 6 13 4 72 14 3526
2019 More than 20 years in current department or agency 41 18 10 5 5 17 4 75 13 1558

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 4926
2020 3 to 10 years in current department or agency 10 90 5825
2020 11 to 20 years in current department or agency 10 90 3864
2020 More than 20 years in current department or agency 10 90 1583
2019 Less than 3 years in current department or agency 12 88 4298
2019 3 to 10 years in current department or agency 15 85 5073
2019 11 to 20 years in current department or agency 15 85 3524
2019 More than 20 years in current department or agency 13 87 1554
2018 Less than 3 years in current department or agency 10 90 5087
2018 3 to 10 years in current department or agency 15 85 4791
2018 11 to 20 years in current department or agency 14 86 3195
2018 More than 20 years in current department or agency 14 86 1427

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 51 49 435
2020 3 to 10 years in current department or agency 43 57 595
2020 11 to 20 years in current department or agency 43 57 394
2020 More than 20 years in current department or agency 36 64 165
2019 Less than 3 years in current department or agency 53 47 502
2019 3 to 10 years in current department or agency 51 49 745
2019 11 to 20 years in current department or agency 46 54 502
2019 More than 20 years in current department or agency 48 52 196
2018 Less than 3 years in current department or agency 53 47 532
2018 3 to 10 years in current department or agency 49 51 720
2018 11 to 20 years in current department or agency 45 55 456
2018 More than 20 years in current department or agency 43 57 200

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 54 46 435
2020 3 to 10 years in current department or agency 62 38 595
2020 11 to 20 years in current department or agency 64 36 394
2020 More than 20 years in current department or agency 66 34 165
2019 Less than 3 years in current department or agency 51 49 502
2019 3 to 10 years in current department or agency 58 42 745
2019 11 to 20 years in current department or agency 63 37 502
2019 More than 20 years in current department or agency 59 41 196
2018 Less than 3 years in current department or agency 49 51 532
2018 3 to 10 years in current department or agency 59 41 720
2018 11 to 20 years in current department or agency 62 38 456
2018 More than 20 years in current department or agency 66 34 200

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 4 96 435
2020 3 to 10 years in current department or agency 6 94 595
2020 11 to 20 years in current department or agency 8 92 394
2020 More than 20 years in current department or agency 8 92 165
2019 Less than 3 years in current department or agency 4 96 502
2019 3 to 10 years in current department or agency 7 93 745
2019 11 to 20 years in current department or agency 8 92 502
2019 More than 20 years in current department or agency 11 89 196
2018 Less than 3 years in current department or agency 2 98 532
2018 3 to 10 years in current department or agency 7 93 720
2018 11 to 20 years in current department or agency 6 94 456
2018 More than 20 years in current department or agency 5 95 200

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 435
2020 More than 20 years in current department or agency 0 100 165
2019 More than 20 years in current department or agency 0 100 196
2018 Less than 3 years in current department or agency 0 100 532
2018 11 to 20 years in current department or agency 0 100 456

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 5 95 435
2020 3 to 10 years in current department or agency 5 95 595
2019 3 to 10 years in current department or agency 5 95 745
2018 Less than 3 years in current department or agency 6 94 532
2018 3 to 10 years in current department or agency 4 96 720

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 435
2020 3 to 10 years in current department or agency 15 85 595
2020 11 to 20 years in current department or agency 13 87 394
2020 More than 20 years in current department or agency 10 90 165
2019 Less than 3 years in current department or agency 13 87 502
2019 3 to 10 years in current department or agency 16 84 745
2019 11 to 20 years in current department or agency 12 88 502
2019 More than 20 years in current department or agency 13 87 196
2018 Less than 3 years in current department or agency 16 84 532
2018 3 to 10 years in current department or agency 18 82 720
2018 11 to 20 years in current department or agency 15 85 456
2018 More than 20 years in current department or agency 12 88 200

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 5 95 435
2020 3 to 10 years in current department or agency 3 97 595
2020 11 to 20 years in current department or agency 5 95 394
2020 More than 20 years in current department or agency 7 93 165
2019 Less than 3 years in current department or agency 3 97 502
2019 3 to 10 years in current department or agency 3 97 745
2019 11 to 20 years in current department or agency 3 97 502
2019 More than 20 years in current department or agency 7 93 196
2018 Less than 3 years in current department or agency 4 96 532
2018 3 to 10 years in current department or agency 3 97 720
2018 11 to 20 years in current department or agency 6 94 456
2018 More than 20 years in current department or agency 6 94 200

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 40 60 435
2020 3 to 10 years in current department or agency 39 61 595
2020 11 to 20 years in current department or agency 38 62 394
2020 More than 20 years in current department or agency 38 62 165
2019 Less than 3 years in current department or agency 38 62 497
2019 3 to 10 years in current department or agency 39 61 734
2019 11 to 20 years in current department or agency 41 59 496
2019 More than 20 years in current department or agency 46 54 193
2018 Less than 3 years in current department or agency 32 68 532
2018 3 to 10 years in current department or agency 47 53 721
2018 11 to 20 years in current department or agency 45 55 456
2018 More than 20 years in current department or agency 45 55 200

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 37 63 435
2020 3 to 10 years in current department or agency 39 61 595
2020 11 to 20 years in current department or agency 38 62 394
2020 More than 20 years in current department or agency 43 57 165
2019 Less than 3 years in current department or agency 39 61 497
2019 3 to 10 years in current department or agency 38 62 734
2019 11 to 20 years in current department or agency 38 62 496
2019 More than 20 years in current department or agency 44 56 193
2018 Less than 3 years in current department or agency 31 69 532
2018 3 to 10 years in current department or agency 38 62 721
2018 11 to 20 years in current department or agency 44 56 456
2018 More than 20 years in current department or agency 42 58 200

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 43 57 435
2020 3 to 10 years in current department or agency 45 55 595
2020 11 to 20 years in current department or agency 50 50 394
2020 More than 20 years in current department or agency 41 59 165
2019 Less than 3 years in current department or agency 42 58 497
2019 3 to 10 years in current department or agency 45 55 734
2019 11 to 20 years in current department or agency 48 52 496
2019 More than 20 years in current department or agency 40 60 193
2018 Less than 3 years in current department or agency 36 64 532
2018 3 to 10 years in current department or agency 46 54 721
2018 11 to 20 years in current department or agency 50 50 456
2018 More than 20 years in current department or agency 41 59 200

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 45 55 435
2020 3 to 10 years in current department or agency 42 58 595
2020 11 to 20 years in current department or agency 41 59 394
2020 More than 20 years in current department or agency 40 60 165
2019 Less than 3 years in current department or agency 36 64 497
2019 3 to 10 years in current department or agency 42 58 734
2019 11 to 20 years in current department or agency 41 59 496
2019 More than 20 years in current department or agency 39 61 193
2018 Less than 3 years in current department or agency 36 64 532
2018 3 to 10 years in current department or agency 40 60 721
2018 11 to 20 years in current department or agency 39 61 456
2018 More than 20 years in current department or agency 43 57 200

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 29 71 435
2020 3 to 10 years in current department or agency 28 72 595
2020 11 to 20 years in current department or agency 30 70 394
2020 More than 20 years in current department or agency 28 72 165
2019 Less than 3 years in current department or agency 26 74 497
2019 3 to 10 years in current department or agency 26 74 734
2019 11 to 20 years in current department or agency 26 74 496
2019 More than 20 years in current department or agency 20 80 193
2018 Less than 3 years in current department or agency 24 76 532
2018 3 to 10 years in current department or agency 28 72 721
2018 11 to 20 years in current department or agency 27 73 456
2018 More than 20 years in current department or agency 24 76 200

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 56 44 435
2020 3 to 10 years in current department or agency 56 44 595
2020 11 to 20 years in current department or agency 52 48 394
2020 More than 20 years in current department or agency 47 53 165
2019 Less than 3 years in current department or agency 53 47 497
2019 3 to 10 years in current department or agency 56 44 734
2019 11 to 20 years in current department or agency 52 48 496
2019 More than 20 years in current department or agency 53 47 193
2018 Less than 3 years in current department or agency 57 43 532
2018 3 to 10 years in current department or agency 60 40 721
2018 11 to 20 years in current department or agency 55 45 456
2018 More than 20 years in current department or agency 49 51 200

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 36 64 435
2020 3 to 10 years in current department or agency 33 67 595
2020 11 to 20 years in current department or agency 37 63 394
2020 More than 20 years in current department or agency 31 69 165
2019 Less than 3 years in current department or agency 30 70 497
2019 3 to 10 years in current department or agency 33 67 734
2019 11 to 20 years in current department or agency 36 64 496
2019 More than 20 years in current department or agency 37 63 193
2018 Less than 3 years in current department or agency 31 69 532
2018 3 to 10 years in current department or agency 38 62 721
2018 11 to 20 years in current department or agency 37 63 456
2018 More than 20 years in current department or agency 33 67 200

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 1 99 435
2020 3 to 10 years in current department or agency 2 98 595
2019 3 to 10 years in current department or agency 1 99 734
2019 11 to 20 years in current department or agency 2 98 496
2018 Less than 3 years in current department or agency 1 99 532
2018 3 to 10 years in current department or agency 1 99 721

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 435
2020 3 to 10 years in current department or agency 7 93 595
2020 11 to 20 years in current department or agency 6 94 394
2020 More than 20 years in current department or agency 3 97 165
2019 Less than 3 years in current department or agency 11 89 497
2019 3 to 10 years in current department or agency 10 90 734
2019 11 to 20 years in current department or agency 6 94 496
2019 More than 20 years in current department or agency 4 96 193
2018 Less than 3 years in current department or agency 13 87 532
2018 3 to 10 years in current department or agency 9 91 721
2018 11 to 20 years in current department or agency 7 93 456
2018 More than 20 years in current department or agency 4 96 200

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 435
2020 3 to 10 years in current department or agency 12 88 595
2020 11 to 20 years in current department or agency 13 87 394
2020 More than 20 years in current department or agency 13 87 165
2019 Less than 3 years in current department or agency 11 89 497
2019 3 to 10 years in current department or agency 12 88 734
2019 11 to 20 years in current department or agency 11 89 496
2019 More than 20 years in current department or agency 14 86 193
2018 Less than 3 years in current department or agency 12 88 532
2018 3 to 10 years in current department or agency 13 87 721
2018 11 to 20 years in current department or agency 10 90 456
2018 More than 20 years in current department or agency 9 91 200

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 46 54 435
2020 3 to 10 years in current department or agency 50 50 595
2020 11 to 20 years in current department or agency 52 48 394
2020 More than 20 years in current department or agency 48 52 165
2019 Less than 3 years in current department or agency 43 57 497
2019 3 to 10 years in current department or agency 49 51 734
2019 11 to 20 years in current department or agency 49 51 496
2019 More than 20 years in current department or agency 47 53 193
2018 Less than 3 years in current department or agency 40 60 532
2018 3 to 10 years in current department or agency 50 50 721
2018 11 to 20 years in current department or agency 49 51 456
2018 More than 20 years in current department or agency 45 55 200

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 22 78 435
2020 3 to 10 years in current department or agency 22 78 595
2020 11 to 20 years in current department or agency 22 78 394
2020 More than 20 years in current department or agency 24 76 165
2019 Less than 3 years in current department or agency 24 76 497
2019 3 to 10 years in current department or agency 26 74 734
2019 11 to 20 years in current department or agency 21 79 496
2019 More than 20 years in current department or agency 24 76 193
2018 Less than 3 years in current department or agency 22 78 532
2018 3 to 10 years in current department or agency 27 73 721
2018 11 to 20 years in current department or agency 26 74 456
2018 More than 20 years in current department or agency 24 76 200

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 17 83 435
2020 3 to 10 years in current department or agency 14 86 595
2020 11 to 20 years in current department or agency 14 86 394
2020 More than 20 years in current department or agency 19 81 165
2019 Less than 3 years in current department or agency 15 85 497
2019 3 to 10 years in current department or agency 16 84 734
2019 11 to 20 years in current department or agency 15 85 496
2019 More than 20 years in current department or agency 17 83 193
2018 Less than 3 years in current department or agency 19 81 532
2018 3 to 10 years in current department or agency 19 81 721
2018 11 to 20 years in current department or agency 14 86 456
2018 More than 20 years in current department or agency 19 81 200

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 54 46 435
2020 3 to 10 years in current department or agency 50 50 595
2020 11 to 20 years in current department or agency 52 48 394
2020 More than 20 years in current department or agency 47 53 165
2019 Less than 3 years in current department or agency 56 44 494
2019 3 to 10 years in current department or agency 53 47 727
2019 11 to 20 years in current department or agency 55 45 494
2019 More than 20 years in current department or agency 49 51 193
2018 Less than 3 years in current department or agency 49 51 530
2018 3 to 10 years in current department or agency 54 46 721
2018 11 to 20 years in current department or agency 56 44 456
2018 More than 20 years in current department or agency 50 50 200

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 25 75 435
2020 3 to 10 years in current department or agency 26 74 595
2020 11 to 20 years in current department or agency 29 71 394
2020 More than 20 years in current department or agency 26 74 165
2019 Less than 3 years in current department or agency 27 73 494
2019 3 to 10 years in current department or agency 26 74 727
2019 11 to 20 years in current department or agency 26 74 494
2019 More than 20 years in current department or agency 26 74 193
2018 Less than 3 years in current department or agency 23 77 530
2018 3 to 10 years in current department or agency 29 71 721
2018 11 to 20 years in current department or agency 25 75 456
2018 More than 20 years in current department or agency 30 70 200

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 435
2020 3 to 10 years in current department or agency 6 94 595
2020 11 to 20 years in current department or agency 6 94 394
2020 More than 20 years in current department or agency 4 96 165
2019 Less than 3 years in current department or agency 6 94 494
2019 3 to 10 years in current department or agency 6 94 727
2019 11 to 20 years in current department or agency 6 94 494
2019 More than 20 years in current department or agency 6 94 193
2018 Less than 3 years in current department or agency 3 97 530
2018 3 to 10 years in current department or agency 6 94 721
2018 11 to 20 years in current department or agency 6 94 456
2018 More than 20 years in current department or agency 6 94 200

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 21 79 435
2020 3 to 10 years in current department or agency 23 77 595
2020 11 to 20 years in current department or agency 23 77 394
2020 More than 20 years in current department or agency 20 80 165
2019 Less than 3 years in current department or agency 17 83 494
2019 3 to 10 years in current department or agency 21 79 727
2019 11 to 20 years in current department or agency 24 76 494
2019 More than 20 years in current department or agency 20 80 193
2018 Less than 3 years in current department or agency 14 86 530
2018 3 to 10 years in current department or agency 23 77 721
2018 11 to 20 years in current department or agency 24 76 456
2018 More than 20 years in current department or agency 29 71 200

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 11 89 435
2020 3 to 10 years in current department or agency 12 88 595
2020 11 to 20 years in current department or agency 10 90 394
2020 More than 20 years in current department or agency 9 91 165
2019 Less than 3 years in current department or agency 10 90 494
2019 3 to 10 years in current department or agency 11 89 727
2019 11 to 20 years in current department or agency 12 88 494
2019 More than 20 years in current department or agency 8 92 193
2018 Less than 3 years in current department or agency 7 93 530
2018 3 to 10 years in current department or agency 12 88 721
2018 11 to 20 years in current department or agency 9 91 456
2018 More than 20 years in current department or agency 9 91 200

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 6 94 435
2020 3 to 10 years in current department or agency 8 92 595
2020 11 to 20 years in current department or agency 9 91 394
2020 More than 20 years in current department or agency 9 91 165
2019 Less than 3 years in current department or agency 4 96 494
2019 3 to 10 years in current department or agency 7 93 727
2019 11 to 20 years in current department or agency 7 93 494
2019 More than 20 years in current department or agency 7 93 193
2018 Less than 3 years in current department or agency 4 96 530
2018 3 to 10 years in current department or agency 7 93 721
2018 11 to 20 years in current department or agency 8 92 456
2018 More than 20 years in current department or agency 7 93 200

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 13 87 435
2020 3 to 10 years in current department or agency 13 87 595
2020 11 to 20 years in current department or agency 13 87 394
2020 More than 20 years in current department or agency 14 86 165
2019 Less than 3 years in current department or agency 13 87 494
2019 3 to 10 years in current department or agency 13 87 727
2019 11 to 20 years in current department or agency 12 88 494
2019 More than 20 years in current department or agency 19 81 193
2018 Less than 3 years in current department or agency 14 86 530
2018 3 to 10 years in current department or agency 13 87 721
2018 11 to 20 years in current department or agency 14 86 456
2018 More than 20 years in current department or agency 11 89 200

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 11 89 435
2020 3 to 10 years in current department or agency 10 90 595
2020 11 to 20 years in current department or agency 13 87 394
2020 More than 20 years in current department or agency 14 86 165
2019 Less than 3 years in current department or agency 9 91 494
2019 3 to 10 years in current department or agency 13 87 727
2019 11 to 20 years in current department or agency 12 88 494
2019 More than 20 years in current department or agency 12 88 193
2018 Less than 3 years in current department or agency 10 90 530
2018 3 to 10 years in current department or agency 13 87 721
2018 11 to 20 years in current department or agency 10 90 456
2018 More than 20 years in current department or agency 13 87 200

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 24 76 435
2020 3 to 10 years in current department or agency 25 75 595
2020 11 to 20 years in current department or agency 24 76 394
2020 More than 20 years in current department or agency 26 74 165
2019 Less than 3 years in current department or agency 26 74 494
2019 3 to 10 years in current department or agency 26 74 727
2019 11 to 20 years in current department or agency 25 75 494
2019 More than 20 years in current department or agency 22 78 193
2018 Less than 3 years in current department or agency 30 70 530
2018 3 to 10 years in current department or agency 25 75 721
2018 11 to 20 years in current department or agency 23 77 456
2018 More than 20 years in current department or agency 23 77 200

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 14 86 407
2020 3 to 10 years in current department or agency 11 89 549
2020 11 to 20 years in current department or agency 12 88 360
2020 More than 20 years in current department or agency 8 92 151
2019 Less than 3 years in current department or agency 13 87 475
2019 3 to 10 years in current department or agency 13 87 675
2019 11 to 20 years in current department or agency 11 89 456
2019 More than 20 years in current department or agency 13 87 180
2018 Less than 3 years in current department or agency 16 84 511
2018 3 to 10 years in current department or agency 11 89 669
2018 11 to 20 years in current department or agency 9 91 419
2018 More than 20 years in current department or agency 8 92 186

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 25 75 407
2020 3 to 10 years in current department or agency 18 82 549
2020 11 to 20 years in current department or agency 15 85 360
2020 More than 20 years in current department or agency 12 88 151
2019 Less than 3 years in current department or agency 25 75 475
2019 3 to 10 years in current department or agency 19 81 675
2019 11 to 20 years in current department or agency 17 83 456
2019 More than 20 years in current department or agency 18 82 180
2018 Less than 3 years in current department or agency 25 75 511
2018 3 to 10 years in current department or agency 19 81 669
2018 11 to 20 years in current department or agency 17 83 419
2018 More than 20 years in current department or agency 11 89 186

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 11 89 407
2020 3 to 10 years in current department or agency 9 91 549
2020 11 to 20 years in current department or agency 8 92 360
2020 More than 20 years in current department or agency 8 92 151
2019 Less than 3 years in current department or agency 14 86 475
2019 3 to 10 years in current department or agency 10 90 675
2019 11 to 20 years in current department or agency 10 90 456
2019 More than 20 years in current department or agency 12 88 180
2018 Less than 3 years in current department or agency 15 85 511
2018 3 to 10 years in current department or agency 9 91 669
2018 11 to 20 years in current department or agency 9 91 419
2018 More than 20 years in current department or agency 9 91 186

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 407
2020 3 to 10 years in current department or agency 6 94 549
2020 11 to 20 years in current department or agency 7 93 360
2020 More than 20 years in current department or agency 4 96 151
2019 Less than 3 years in current department or agency 8 92 475
2019 3 to 10 years in current department or agency 8 92 675
2019 11 to 20 years in current department or agency 5 95 456
2019 More than 20 years in current department or agency 10 90 180
2018 Less than 3 years in current department or agency 7 93 511
2018 3 to 10 years in current department or agency 8 92 669
2018 11 to 20 years in current department or agency 7 93 419
2018 More than 20 years in current department or agency 8 92 186

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 407
2020 3 to 10 years in current department or agency 10 90 549
2020 11 to 20 years in current department or agency 11 89 360
2020 More than 20 years in current department or agency 11 89 151
2019 Less than 3 years in current department or agency 10 90 475
2019 3 to 10 years in current department or agency 13 87 675
2019 11 to 20 years in current department or agency 11 89 456
2019 More than 20 years in current department or agency 7 93 180
2018 Less than 3 years in current department or agency 15 85 511
2018 3 to 10 years in current department or agency 11 89 669
2018 11 to 20 years in current department or agency 8 92 419
2018 More than 20 years in current department or agency 6 94 186

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 407
2020 3 to 10 years in current department or agency 10 90 549
2020 11 to 20 years in current department or agency 8 92 360
2020 More than 20 years in current department or agency 13 87 151
2019 Less than 3 years in current department or agency 7 93 475
2019 3 to 10 years in current department or agency 12 88 675
2019 11 to 20 years in current department or agency 10 90 456
2019 More than 20 years in current department or agency 10 90 180
2018 Less than 3 years in current department or agency 9 91 511
2018 3 to 10 years in current department or agency 9 91 669
2018 11 to 20 years in current department or agency 11 89 419
2018 More than 20 years in current department or agency 10 90 186

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 19 81 407
2020 3 to 10 years in current department or agency 10 90 549
2020 11 to 20 years in current department or agency 12 88 360
2020 More than 20 years in current department or agency 5 95 151
2019 Less than 3 years in current department or agency 16 84 475
2019 3 to 10 years in current department or agency 7 93 675
2019 11 to 20 years in current department or agency 9 91 456
2019 More than 20 years in current department or agency 7 93 180
2018 Less than 3 years in current department or agency 14 86 511
2018 3 to 10 years in current department or agency 9 91 669
2018 11 to 20 years in current department or agency 9 91 419
2018 More than 20 years in current department or agency 4 96 186

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 16 84 407
2020 3 to 10 years in current department or agency 12 88 549
2020 11 to 20 years in current department or agency 9 91 360
2020 More than 20 years in current department or agency 6 94 151
2019 Less than 3 years in current department or agency 14 86 475
2019 3 to 10 years in current department or agency 13 87 675
2019 11 to 20 years in current department or agency 7 93 456
2019 More than 20 years in current department or agency 5 95 180
2018 Less than 3 years in current department or agency 14 86 511
2018 3 to 10 years in current department or agency 11 89 669
2018 11 to 20 years in current department or agency 11 89 419
2018 More than 20 years in current department or agency 4 96 186

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 17 83 407
2020 3 to 10 years in current department or agency 15 85 549
2020 11 to 20 years in current department or agency 12 88 360
2020 More than 20 years in current department or agency 13 87 151
2019 Less than 3 years in current department or agency 13 87 475
2019 3 to 10 years in current department or agency 15 85 675
2019 11 to 20 years in current department or agency 16 84 456
2019 More than 20 years in current department or agency 19 81 180
2018 Less than 3 years in current department or agency 11 89 511
2018 3 to 10 years in current department or agency 13 87 669
2018 11 to 20 years in current department or agency 12 88 419
2018 More than 20 years in current department or agency 14 86 186

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 28 72 407
2020 3 to 10 years in current department or agency 30 70 549
2020 11 to 20 years in current department or agency 26 74 360
2020 More than 20 years in current department or agency 23 77 151
2019 Less than 3 years in current department or agency 27 73 475
2019 3 to 10 years in current department or agency 33 67 675
2019 11 to 20 years in current department or agency 31 69 456
2019 More than 20 years in current department or agency 31 69 180
2018 Less than 3 years in current department or agency 27 73 511
2018 3 to 10 years in current department or agency 30 70 669
2018 11 to 20 years in current department or agency 30 70 419
2018 More than 20 years in current department or agency 23 77 186

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 407
2020 3 to 10 years in current department or agency 9 91 549
2020 11 to 20 years in current department or agency 8 92 360
2020 More than 20 years in current department or agency 7 93 151
2019 Less than 3 years in current department or agency 9 91 475
2019 3 to 10 years in current department or agency 10 90 675
2019 11 to 20 years in current department or agency 10 90 456
2019 More than 20 years in current department or agency 7 93 180
2018 Less than 3 years in current department or agency 7 93 511
2018 3 to 10 years in current department or agency 9 91 669
2018 11 to 20 years in current department or agency 9 91 419
2018 More than 20 years in current department or agency 9 91 186

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 50 50 407
2020 3 to 10 years in current department or agency 52 48 549
2020 11 to 20 years in current department or agency 45 55 360
2020 More than 20 years in current department or agency 37 63 151
2019 Less than 3 years in current department or agency 45 55 475
2019 3 to 10 years in current department or agency 49 51 675
2019 11 to 20 years in current department or agency 49 51 456
2019 More than 20 years in current department or agency 35 65 180
2018 Less than 3 years in current department or agency 44 56 511
2018 3 to 10 years in current department or agency 46 54 669
2018 11 to 20 years in current department or agency 44 56 419
2018 More than 20 years in current department or agency 42 58 186

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 2 98 407
2020 3 to 10 years in current department or agency 2 98 549
2019 Less than 3 years in current department or agency 1 99 475
2019 3 to 10 years in current department or agency 1 99 675
2019 11 to 20 years in current department or agency 3 97 456
2019 More than 20 years in current department or agency 3 97 180
2018 3 to 10 years in current department or agency 1 99 669
2018 More than 20 years in current department or agency 3 97 186

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 48 52 407
2020 3 to 10 years in current department or agency 54 46 549
2020 11 to 20 years in current department or agency 54 46 360
2020 More than 20 years in current department or agency 58 42 151
2019 Less than 3 years in current department or agency 45 55 475
2019 3 to 10 years in current department or agency 52 48 675
2019 11 to 20 years in current department or agency 56 44 456
2019 More than 20 years in current department or agency 52 48 180
2018 Less than 3 years in current department or agency 44 56 511
2018 3 to 10 years in current department or agency 54 46 669
2018 11 to 20 years in current department or agency 52 48 419
2018 More than 20 years in current department or agency 54 46 186

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 5 95 407
2020 3 to 10 years in current department or agency 4 96 549
2020 11 to 20 years in current department or agency 3 97 360
2020 More than 20 years in current department or agency 5 95 151
2019 Less than 3 years in current department or agency 3 97 475
2019 3 to 10 years in current department or agency 4 96 675
2019 11 to 20 years in current department or agency 2 98 456
2019 More than 20 years in current department or agency 6 94 180
2018 Less than 3 years in current department or agency 3 97 511
2018 3 to 10 years in current department or agency 4 96 669
2018 11 to 20 years in current department or agency 6 94 419
2018 More than 20 years in current department or agency 6 94 186

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 14 86 407
2020 3 to 10 years in current department or agency 16 84 549
2020 11 to 20 years in current department or agency 16 84 360
2020 More than 20 years in current department or agency 22 78 151
2019 Less than 3 years in current department or agency 13 87 475
2019 3 to 10 years in current department or agency 15 85 675
2019 11 to 20 years in current department or agency 13 87 456
2019 More than 20 years in current department or agency 19 81 180
2018 Less than 3 years in current department or agency 14 86 511
2018 3 to 10 years in current department or agency 14 86 669
2018 11 to 20 years in current department or agency 12 88 419
2018 More than 20 years in current department or agency 21 79 186

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 25 13 14 3 3 33 9 65 10 4911
2020 3 to 10 years in current department or agency 20 16 18 6 5 28 7 56 17 5819
2020 11 to 20 years in current department or agency 17 18 18 6 6 29 6 54 18 3853
2020 More than 20 years in current department or agency 18 17 18 7 6 28 6 53 19 1582
2019 Less than 3 years in current department or agency 20 14 18 5 4 29 9 56 15 4297
2019 3 to 10 years in current department or agency 17 16 19 8 8 25 8 48 24 5074
2019 11 to 20 years in current department or agency 14 18 21 8 9 24 6 46 24 3521
2019 More than 20 years in current department or agency 16 19 19 7 7 27 5 51 21 1558
2018 Less than 3 years in current department or agency 21 14 18 4 3 31 10 59 11 5068
2018 3 to 10 years in current department or agency 14 18 23 7 8 24 6 45 21 4782
2018 11 to 20 years in current department or agency 13 18 23 7 8 25 5 44 22 3188
2018 More than 20 years in current department or agency 15 19 25 6 8 23 4 47 19 1418
2017 Less than 3 years in current department or agency 19 13 15 3 3 33 14 61 11 5176
2017 3 to 10 years in current department or agency 14 17 20 8 8 26 8 47 24 5343
2017 11 to 20 years in current department or agency 13 17 21 8 9 25 7 45 25 3376
2017 More than 20 years in current department or agency 14 20 20 7 7 25 6 50 21 1702
2014 Less than 3 years in current department or agency 16 12 15 4 3 37 13 56 14 2607
2014 3 to 10 years in current department or agency 12 16 20 7 7 29 9 45 22 6614
2014 11 to 20 years in current department or agency 13 17 21 7 6 29 6 46 21 3684
2014 More than 20 years in current department or agency 13 19 23 7 5 27 6 48 18 2180

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 26 12 3 2 12 1 81 6 4908
2020 3 to 10 years in current department or agency 35 30 17 5 4 8 1 72 10 5807
2020 11 to 20 years in current department or agency 31 33 17 6 4 8 1 70 11 3857
2020 More than 20 years in current department or agency 34 32 17 6 4 6 1 71 10 1583
2019 Less than 3 years in current department or agency 41 28 14 4 3 9 1 77 7 4300
2019 3 to 10 years in current department or agency 32 31 17 7 5 8 1 68 14 5081
2019 11 to 20 years in current department or agency 28 32 19 7 6 8 1 65 14 3528
2019 More than 20 years in current department or agency 32 33 17 6 5 7 1 70 12 1557
2018 Less than 3 years in current department or agency 39 28 15 4 2 11 1 76 7 5073
2018 3 to 10 years in current department or agency 26 32 20 7 6 8 1 64 14 4780
2018 11 to 20 years in current department or agency 24 34 20 7 6 7 1 63 15 3187
2018 More than 20 years in current department or agency 27 34 20 6 5 7 0 66 12 1422
2017 Less than 3 years in current department or agency 37 28 14 3 2 14 2 78 6 5170
2017 3 to 10 years in current department or agency 25 31 19 7 6 11 1 64 15 5329
2017 11 to 20 years in current department or agency 25 31 19 7 7 10 1 62 16 3370
2017 More than 20 years in current department or agency 27 34 17 6 6 10 1 68 13 1696
2014 Less than 3 years in current department or agency 32 23 15 4 2 21 2 73 8 2609
2014 3 to 10 years in current department or agency 21 29 21 6 6 16 1 60 15 6613
2014 11 to 20 years in current department or agency 21 30 21 6 5 15 1 61 14 3683
2014 More than 20 years in current department or agency 23 33 22 6 4 11 1 64 11 2181

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 5 95 4916
2020 3 to 10 years in current department or agency 7 93 5808
2020 11 to 20 years in current department or agency 8 92 3857
2020 More than 20 years in current department or agency 7 93 1583
2019 Less than 3 years in current department or agency 6 94 4297
2019 3 to 10 years in current department or agency 9 91 5072
2019 11 to 20 years in current department or agency 8 92 3510
2019 More than 20 years in current department or agency 7 93 1557
2018 Less than 3 years in current department or agency 5 95 5072
2018 3 to 10 years in current department or agency 9 91 4785
2018 11 to 20 years in current department or agency 8 92 3185
2018 More than 20 years in current department or agency 7 93 1418

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 36 64 247
2020 3 to 10 years in current department or agency 29 71 411
2020 11 to 20 years in current department or agency 29 71 320
2020 More than 20 years in current department or agency 29 71 104
2019 Less than 3 years in current department or agency 36 64 251
2019 3 to 10 years in current department or agency 35 65 466
2019 11 to 20 years in current department or agency 34 66 267
2019 More than 20 years in current department or agency 20 80 104
2018 Less than 3 years in current department or agency 43 57 236
2018 3 to 10 years in current department or agency 34 66 434
2018 11 to 20 years in current department or agency 33 67 240
2018 More than 20 years in current department or agency 34 66 96

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 70 30 247
2020 3 to 10 years in current department or agency 82 18 411
2020 11 to 20 years in current department or agency 86 14 320
2020 More than 20 years in current department or agency 79 21 104
2019 Less than 3 years in current department or agency 65 35 251
2019 3 to 10 years in current department or agency 76 24 466
2019 11 to 20 years in current department or agency 83 17 267
2019 More than 20 years in current department or agency 83 17 104
2018 Less than 3 years in current department or agency 67 33 236
2018 3 to 10 years in current department or agency 78 22 434
2018 11 to 20 years in current department or agency 79 21 240
2018 More than 20 years in current department or agency 83 17 96

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 3 97 411
2020 11 to 20 years in current department or agency 3 97 320
2019 3 to 10 years in current department or agency 5 95 466
2019 11 to 20 years in current department or agency 4 96 267
2018 3 to 10 years in current department or agency 3 97 434
2018 11 to 20 years in current department or agency 3 97 240

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 247
2020 3 to 10 years in current department or agency 0 100 411
2019 More than 20 years in current department or agency 0 100 104
2018 Less than 3 years in current department or agency 0 100 236
2018 11 to 20 years in current department or agency 0 100 240

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 5 95 411
2020 11 to 20 years in current department or agency 6 94 320
2019 3 to 10 years in current department or agency 6 94 466
2019 11 to 20 years in current department or agency 6 94 267
2018 3 to 10 years in current department or agency 5 95 434
2018 11 to 20 years in current department or agency 6 94 240

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 11 89 247
2020 3 to 10 years in current department or agency 12 88 411
2020 11 to 20 years in current department or agency 9 91 320
2020 More than 20 years in current department or agency 8 92 104
2019 Less than 3 years in current department or agency 13 87 251
2019 3 to 10 years in current department or agency 16 84 466
2019 11 to 20 years in current department or agency 10 90 267
2019 More than 20 years in current department or agency 10 90 104
2018 Less than 3 years in current department or agency 11 89 236
2018 3 to 10 years in current department or agency 15 85 434
2018 11 to 20 years in current department or agency 11 89 240
2018 More than 20 years in current department or agency 10 90 96

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 6 94 247
2020 3 to 10 years in current department or agency 9 91 411
2020 11 to 20 years in current department or agency 7 93 320
2020 More than 20 years in current department or agency 6 94 104
2019 Less than 3 years in current department or agency 9 91 251
2019 3 to 10 years in current department or agency 9 91 466
2019 11 to 20 years in current department or agency 8 92 267
2019 More than 20 years in current department or agency 7 93 104
2018 3 to 10 years in current department or agency 7 93 434
2018 11 to 20 years in current department or agency 8 92 240

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 31 69 247
2020 3 to 10 years in current department or agency 30 70 411
2020 11 to 20 years in current department or agency 29 71 320
2020 More than 20 years in current department or agency 28 72 104
2019 Less than 3 years in current department or agency 25 75 247
2019 3 to 10 years in current department or agency 31 69 454
2019 11 to 20 years in current department or agency 27 73 261
2019 More than 20 years in current department or agency 21 79 102
2018 Less than 3 years in current department or agency 26 74 237
2018 3 to 10 years in current department or agency 29 71 430
2018 11 to 20 years in current department or agency 23 77 240
2018 More than 20 years in current department or agency 22 78 96

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 25 75 247
2020 3 to 10 years in current department or agency 23 77 411
2020 11 to 20 years in current department or agency 21 79 320
2020 More than 20 years in current department or agency 14 86 104
2019 Less than 3 years in current department or agency 21 79 247
2019 3 to 10 years in current department or agency 24 76 454
2019 11 to 20 years in current department or agency 21 79 261
2019 More than 20 years in current department or agency 16 84 102
2018 Less than 3 years in current department or agency 19 81 237
2018 3 to 10 years in current department or agency 20 80 430
2018 11 to 20 years in current department or agency 23 77 240
2018 More than 20 years in current department or agency 13 87 96

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 16 84 247
2020 3 to 10 years in current department or agency 18 82 411
2020 11 to 20 years in current department or agency 20 80 320
2020 More than 20 years in current department or agency 15 85 104
2019 Less than 3 years in current department or agency 14 86 247
2019 3 to 10 years in current department or agency 19 81 454
2019 11 to 20 years in current department or agency 16 84 261
2019 More than 20 years in current department or agency 17 83 102
2018 Less than 3 years in current department or agency 14 86 237
2018 3 to 10 years in current department or agency 16 84 430
2018 11 to 20 years in current department or agency 11 89 240
2018 More than 20 years in current department or agency 11 89 96

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 8 92 411
2020 11 to 20 years in current department or agency 8 92 320
2019 Less than 3 years in current department or agency 9 91 247
2019 3 to 10 years in current department or agency 7 93 454
2019 11 to 20 years in current department or agency 7 93 261
2019 More than 20 years in current department or agency 0 100 102
2018 3 to 10 years in current department or agency 6 94 430
2018 11 to 20 years in current department or agency 7 93 240

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 26 74 247
2020 3 to 10 years in current department or agency 22 78 411
2020 11 to 20 years in current department or agency 28 72 320
2020 More than 20 years in current department or agency 26 74 104
2019 Less than 3 years in current department or agency 26 74 247
2019 3 to 10 years in current department or agency 27 73 454
2019 11 to 20 years in current department or agency 29 71 261
2019 More than 20 years in current department or agency 45 55 102
2018 Less than 3 years in current department or agency 30 70 237
2018 3 to 10 years in current department or agency 29 71 430
2018 11 to 20 years in current department or agency 23 77 240
2018 More than 20 years in current department or agency 34 66 96

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 18 82 247
2020 3 to 10 years in current department or agency 17 83 411
2020 11 to 20 years in current department or agency 19 81 320
2020 More than 20 years in current department or agency 15 85 104
2019 Less than 3 years in current department or agency 22 78 247
2019 3 to 10 years in current department or agency 20 80 454
2019 11 to 20 years in current department or agency 18 82 261
2019 More than 20 years in current department or agency 18 82 102
2018 Less than 3 years in current department or agency 20 80 237
2018 3 to 10 years in current department or agency 24 76 430
2018 11 to 20 years in current department or agency 22 78 240
2018 More than 20 years in current department or agency 17 83 96

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 3 97 411
2020 11 to 20 years in current department or agency 3 97 320
2019 3 to 10 years in current department or agency 5 95 454
2019 11 to 20 years in current department or agency 5 95 261
2018 3 to 10 years in current department or agency 5 95 430
2018 11 to 20 years in current department or agency 5 95 240

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 2 98 247
2020 3 to 10 years in current department or agency 1 99 411
2020 11 to 20 years in current department or agency 2 98 320
2020 More than 20 years in current department or agency 0 100 104
2019 3 to 10 years in current department or agency 2 98 454
2019 11 to 20 years in current department or agency 2 98 261
2018 3 to 10 years in current department or agency 2 98 430
2018 11 to 20 years in current department or agency 3 97 240

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 7 93 411
2020 11 to 20 years in current department or agency 6 94 320
2019 3 to 10 years in current department or agency 10 90 454
2019 11 to 20 years in current department or agency 10 90 261
2018 3 to 10 years in current department or agency 9 91 430
2018 11 to 20 years in current department or agency 8 92 240

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 24 76 247
2020 3 to 10 years in current department or agency 22 78 411
2020 11 to 20 years in current department or agency 22 78 320
2020 More than 20 years in current department or agency 17 83 104
2019 Less than 3 years in current department or agency 15 85 247
2019 3 to 10 years in current department or agency 19 81 454
2019 11 to 20 years in current department or agency 19 81 261
2019 More than 20 years in current department or agency 12 88 102
2018 Less than 3 years in current department or agency 17 83 237
2018 3 to 10 years in current department or agency 19 81 430
2018 11 to 20 years in current department or agency 17 83 240
2018 More than 20 years in current department or agency 8 92 96

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in current department or agency 0 100 104
2019 3 to 10 years in current department or agency 2 98 454
2019 11 to 20 years in current department or agency 2 98 261
2018 11 to 20 years in current department or agency 0 100 240

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 21 79 247
2020 3 to 10 years in current department or agency 23 77 411
2020 11 to 20 years in current department or agency 24 76 320
2020 More than 20 years in current department or agency 30 70 104
2019 Less than 3 years in current department or agency 21 79 247
2019 3 to 10 years in current department or agency 18 82 454
2019 11 to 20 years in current department or agency 29 71 261
2019 More than 20 years in current department or agency 22 78 102
2018 Less than 3 years in current department or agency 17 83 237
2018 3 to 10 years in current department or agency 22 78 430
2018 11 to 20 years in current department or agency 29 71 240
2018 More than 20 years in current department or agency 23 77 96

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 247
2020 11 to 20 years in current department or agency 0 100 320
2019 3 to 10 years in current department or agency 0 100 454
2019 11 to 20 years in current department or agency 0 100 261
2018 Less than 3 years in current department or agency 0 100 237
2018 3 to 10 years in current department or agency 0 100 430
2018 11 to 20 years in current department or agency 0 100 240
2018 More than 20 years in current department or agency 0 100 96

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 19 81 247
2020 3 to 10 years in current department or agency 17 83 411
2020 11 to 20 years in current department or agency 16 84 320
2020 More than 20 years in current department or agency 21 79 104
2019 Less than 3 years in current department or agency 18 82 247
2019 3 to 10 years in current department or agency 20 80 454
2019 11 to 20 years in current department or agency 19 81 261
2019 More than 20 years in current department or agency 18 82 102
2018 Less than 3 years in current department or agency 17 83 237
2018 3 to 10 years in current department or agency 17 83 430
2018 11 to 20 years in current department or agency 17 83 240
2018 More than 20 years in current department or agency 24 76 96

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 27 73 247
2020 3 to 10 years in current department or agency 27 73 411
2020 11 to 20 years in current department or agency 33 67 320
2020 More than 20 years in current department or agency 25 75 104
2019 Less than 3 years in current department or agency 27 73 246
2019 3 to 10 years in current department or agency 30 70 451
2019 11 to 20 years in current department or agency 29 71 256
2019 More than 20 years in current department or agency 30 70 102
2018 Less than 3 years in current department or agency 29 71 237
2018 3 to 10 years in current department or agency 34 66 434
2018 11 to 20 years in current department or agency 32 68 240
2018 More than 20 years in current department or agency 35 65 96

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 12 88 247
2020 3 to 10 years in current department or agency 11 89 411
2020 11 to 20 years in current department or agency 17 83 320
2020 More than 20 years in current department or agency 10 90 104
2019 Less than 3 years in current department or agency 10 90 246
2019 3 to 10 years in current department or agency 13 87 451
2019 11 to 20 years in current department or agency 11 89 256
2019 More than 20 years in current department or agency 14 86 102
2018 Less than 3 years in current department or agency 14 86 237
2018 3 to 10 years in current department or agency 17 83 434
2018 11 to 20 years in current department or agency 13 87 240
2018 More than 20 years in current department or agency 12 88 96

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 2 98 411
2020 11 to 20 years in current department or agency 5 95 320
2019 3 to 10 years in current department or agency 3 97 451
2019 11 to 20 years in current department or agency 3 97 256
2018 3 to 10 years in current department or agency 4 96 434
2018 11 to 20 years in current department or agency 5 95 240

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 17 83 247
2020 3 to 10 years in current department or agency 18 82 411
2020 11 to 20 years in current department or agency 18 82 320
2020 More than 20 years in current department or agency 13 87 104
2019 Less than 3 years in current department or agency 14 86 246
2019 3 to 10 years in current department or agency 18 82 451
2019 11 to 20 years in current department or agency 18 82 256
2019 More than 20 years in current department or agency 14 86 102
2018 Less than 3 years in current department or agency 10 90 237
2018 3 to 10 years in current department or agency 21 79 434
2018 11 to 20 years in current department or agency 22 78 240
2018 More than 20 years in current department or agency 26 74 96

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 5 95 411
2020 11 to 20 years in current department or agency 5 95 320
2019 Less than 3 years in current department or agency 4 96 246
2019 3 to 10 years in current department or agency 5 95 451
2019 11 to 20 years in current department or agency 6 94 256
2019 More than 20 years in current department or agency 6 94 102
2018 3 to 10 years in current department or agency 4 96 434
2018 11 to 20 years in current department or agency 4 96 240

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 247
2020 3 to 10 years in current department or agency 6 94 411
2020 11 to 20 years in current department or agency 8 92 320
2020 More than 20 years in current department or agency 6 94 104
2019 Less than 3 years in current department or agency 3 97 246
2019 3 to 10 years in current department or agency 7 93 451
2019 11 to 20 years in current department or agency 6 94 256
2019 More than 20 years in current department or agency 8 92 102
2018 Less than 3 years in current department or agency 2 98 237
2018 3 to 10 years in current department or agency 8 92 434
2018 11 to 20 years in current department or agency 8 92 240
2018 More than 20 years in current department or agency 6 94 96

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 11 89 411
2020 11 to 20 years in current department or agency 11 89 320
2019 Less than 3 years in current department or agency 9 91 246
2019 3 to 10 years in current department or agency 12 88 451
2019 11 to 20 years in current department or agency 8 92 256
2019 More than 20 years in current department or agency 11 89 102
2018 Less than 3 years in current department or agency 11 89 237
2018 3 to 10 years in current department or agency 10 90 434
2018 11 to 20 years in current department or agency 7 93 240
2018 More than 20 years in current department or agency 7 93 96

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 247
2020 3 to 10 years in current department or agency 7 93 411
2020 11 to 20 years in current department or agency 9 91 320
2020 More than 20 years in current department or agency 6 94 104
2019 Less than 3 years in current department or agency 6 94 246
2019 3 to 10 years in current department or agency 9 91 451
2019 11 to 20 years in current department or agency 8 92 256
2019 More than 20 years in current department or agency 11 89 102
2018 Less than 3 years in current department or agency 7 93 237
2018 3 to 10 years in current department or agency 9 91 434
2018 11 to 20 years in current department or agency 11 89 240
2018 More than 20 years in current department or agency 7 93 96

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 50 50 247
2020 3 to 10 years in current department or agency 51 49 411
2020 11 to 20 years in current department or agency 45 55 320
2020 More than 20 years in current department or agency 53 47 104
2019 Less than 3 years in current department or agency 52 48 246
2019 3 to 10 years in current department or agency 45 55 451
2019 11 to 20 years in current department or agency 50 50 256
2019 More than 20 years in current department or agency 47 53 102
2018 Less than 3 years in current department or agency 50 50 237
2018 3 to 10 years in current department or agency 44 56 434
2018 11 to 20 years in current department or agency 44 56 240
2018 More than 20 years in current department or agency 40 60 96

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 7 93 388
2020 11 to 20 years in current department or agency 7 93 295
2019 Less than 3 years in current department or agency 8 92 227
2019 3 to 10 years in current department or agency 6 94 390
2019 11 to 20 years in current department or agency 5 95 223
2019 More than 20 years in current department or agency 6 94 87
2018 Less than 3 years in current department or agency 6 94 231
2018 3 to 10 years in current department or agency 6 94 399
2018 11 to 20 years in current department or agency 3 97 222
2018 More than 20 years in current department or agency 6 94 90

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 21 79 229
2020 3 to 10 years in current department or agency 14 86 388
2020 11 to 20 years in current department or agency 12 88 295
2020 More than 20 years in current department or agency 7 93 98
2019 Less than 3 years in current department or agency 26 74 227
2019 3 to 10 years in current department or agency 17 83 390
2019 11 to 20 years in current department or agency 10 90 223
2019 More than 20 years in current department or agency 12 88 87
2018 Less than 3 years in current department or agency 16 84 231
2018 3 to 10 years in current department or agency 13 87 399

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 5 95 229
2020 3 to 10 years in current department or agency 6 94 388
2020 11 to 20 years in current department or agency 3 97 295
2020 More than 20 years in current department or agency 7 93 98
2019 Less than 3 years in current department or agency 7 93 227
2019 3 to 10 years in current department or agency 5 95 390
2019 11 to 20 years in current department or agency 4 96 223
2019 More than 20 years in current department or agency 7 93 87
2018 Less than 3 years in current department or agency 6 94 231
2018 3 to 10 years in current department or agency 4 96 399

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 2 98 388
2020 11 to 20 years in current department or agency 3 97 295
2019 Less than 3 years in current department or agency 4 96 227
2019 3 to 10 years in current department or agency 5 95 390
2018 Less than 3 years in current department or agency 3 97 231
2018 3 to 10 years in current department or agency 3 97 399

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 2 98 388
2020 11 to 20 years in current department or agency 3 97 295
2019 Less than 3 years in current department or agency 4 96 227
2019 3 to 10 years in current department or agency 2 98 390
2018 Less than 3 years in current department or agency 3 97 231
2018 3 to 10 years in current department or agency 4 96 399

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 5 95 388
2020 11 to 20 years in current department or agency 4 96 295
2019 Less than 3 years in current department or agency 5 95 227
2019 3 to 10 years in current department or agency 8 92 390
2018 Less than 3 years in current department or agency 3 97 231
2018 3 to 10 years in current department or agency 5 95 399
2018 11 to 20 years in current department or agency 4 96 222
2018 More than 20 years in current department or agency 7 93 90

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 6 94 388
2020 11 to 20 years in current department or agency 7 93 295
2019 Less than 3 years in current department or agency 11 89 227
2019 3 to 10 years in current department or agency 4 96 390
2018 Less than 3 years in current department or agency 12 88 231
2018 3 to 10 years in current department or agency 7 93 399

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 17 83 229
2020 3 to 10 years in current department or agency 13 87 388
2020 11 to 20 years in current department or agency 7 93 295
2020 More than 20 years in current department or agency 11 89 98
2019 Less than 3 years in current department or agency 15 85 227
2019 3 to 10 years in current department or agency 10 90 390
2019 11 to 20 years in current department or agency 10 90 223
2019 More than 20 years in current department or agency 7 93 87
2018 Less than 3 years in current department or agency 18 82 231
2018 3 to 10 years in current department or agency 13 87 399
2018 11 to 20 years in current department or agency 13 87 222
2018 More than 20 years in current department or agency 8 92 90

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 13 87 229
2020 3 to 10 years in current department or agency 12 88 388
2020 11 to 20 years in current department or agency 13 87 295
2020 More than 20 years in current department or agency 12 88 98
2019 Less than 3 years in current department or agency 13 87 227
2019 3 to 10 years in current department or agency 11 89 390
2019 11 to 20 years in current department or agency 12 88 223
2019 More than 20 years in current department or agency 16 84 87
2018 Less than 3 years in current department or agency 10 90 231
2018 3 to 10 years in current department or agency 11 89 399
2018 11 to 20 years in current department or agency 13 87 222
2018 More than 20 years in current department or agency 11 89 90

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 27 73 229
2020 3 to 10 years in current department or agency 28 72 388
2020 11 to 20 years in current department or agency 21 79 295
2020 More than 20 years in current department or agency 22 78 98
2019 Less than 3 years in current department or agency 26 74 227
2019 3 to 10 years in current department or agency 27 73 390
2019 11 to 20 years in current department or agency 29 71 223
2019 More than 20 years in current department or agency 33 67 87
2018 Less than 3 years in current department or agency 30 70 231
2018 3 to 10 years in current department or agency 26 74 399
2018 11 to 20 years in current department or agency 29 71 222
2018 More than 20 years in current department or agency 26 74 90

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 229
2020 3 to 10 years in current department or agency 11 89 388
2020 11 to 20 years in current department or agency 6 94 295
2020 More than 20 years in current department or agency 7 93 98
2019 Less than 3 years in current department or agency 8 92 227
2019 3 to 10 years in current department or agency 7 93 390
2019 11 to 20 years in current department or agency 7 93 223
2019 More than 20 years in current department or agency 7 93 87
2018 Less than 3 years in current department or agency 7 93 231
2018 3 to 10 years in current department or agency 10 90 399
2018 11 to 20 years in current department or agency 10 90 222
2018 More than 20 years in current department or agency 8 92 90

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 46 54 229
2020 3 to 10 years in current department or agency 45 55 388
2020 11 to 20 years in current department or agency 44 56 295
2020 More than 20 years in current department or agency 48 52 98
2019 Less than 3 years in current department or agency 42 58 227
2019 3 to 10 years in current department or agency 42 58 390
2019 11 to 20 years in current department or agency 49 51 223
2019 More than 20 years in current department or agency 40 60 87
2018 Less than 3 years in current department or agency 44 56 231
2018 3 to 10 years in current department or agency 47 53 399
2018 11 to 20 years in current department or agency 48 52 222
2018 More than 20 years in current department or agency 43 57 90

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 1 99 388
2020 11 to 20 years in current department or agency 2 98 295
2018 3 to 10 years in current department or agency 1 99 399

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 51 49 229
2020 3 to 10 years in current department or agency 58 42 388
2020 11 to 20 years in current department or agency 59 41 295
2020 More than 20 years in current department or agency 62 38 98
2019 Less than 3 years in current department or agency 53 47 227
2019 3 to 10 years in current department or agency 63 37 390
2019 11 to 20 years in current department or agency 65 35 223
2019 More than 20 years in current department or agency 66 34 87
2018 Less than 3 years in current department or agency 59 41 231
2018 3 to 10 years in current department or agency 58 42 399
2018 11 to 20 years in current department or agency 59 41 222
2018 More than 20 years in current department or agency 68 32 90

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 3 97 229
2020 3 to 10 years in current department or agency 4 96 388
2020 11 to 20 years in current department or agency 3 97 295
2020 More than 20 years in current department or agency 6 94 98
2019 Less than 3 years in current department or agency 3 97 227
2019 3 to 10 years in current department or agency 3 97 390
2018 Less than 3 years in current department or agency 3 97 231
2018 3 to 10 years in current department or agency 4 96 399
2018 11 to 20 years in current department or agency 7 93 222
2018 More than 20 years in current department or agency 7 93 90

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 14 86 229
2020 3 to 10 years in current department or agency 15 85 388
2020 11 to 20 years in current department or agency 15 85 295
2020 More than 20 years in current department or agency 14 86 98
2019 Less than 3 years in current department or agency 10 90 227
2019 3 to 10 years in current department or agency 12 88 390
2019 11 to 20 years in current department or agency 11 89 223
2019 More than 20 years in current department or agency 9 91 87
2018 Less than 3 years in current department or agency 11 89 231
2018 3 to 10 years in current department or agency 16 84 399
2018 11 to 20 years in current department or agency 16 84 222
2018 More than 20 years in current department or agency 11 89 90

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 26 13 14 2 2 35 8 69 7 4905
2020 3 to 10 years in current department or agency 21 16 19 4 3 31 6 59 11 5803
2020 11 to 20 years in current department or agency 18 18 19 5 4 32 5 57 13 3848
2020 More than 20 years in current department or agency 19 17 21 3 3 32 5 57 10 1578
2019 Less than 3 years in current department or agency 22 13 20 3 2 31 9 59 8 4289
2019 3 to 10 years in current department or agency 19 15 20 5 5 28 7 53 16 5065
2019 11 to 20 years in current department or agency 16 17 24 4 5 29 6 50 14 3524
2019 More than 20 years in current department or agency 18 17 21 4 4 31 6 54 12 1556
2018 Less than 3 years in current department or agency 24 14 18 2 1 32 9 64 5 5073
2018 3 to 10 years in current department or agency 16 18 24 5 4 28 6 50 14 4786
2018 11 to 20 years in current department or agency 14 18 25 4 5 30 5 49 13 3188
2018 More than 20 years in current department or agency 17 20 26 4 4 26 4 52 11 1421
2017 Less than 3 years in current department or agency 21 14 14 2 1 36 12 66 6 5168
2017 3 to 10 years in current department or agency 16 17 21 4 4 31 8 53 12 5338
2017 11 to 20 years in current department or agency 15 18 21 3 5 31 7 53 13 3381
2017 More than 20 years in current department or agency 16 20 22 4 3 30 5 55 11 1700
2014 Less than 3 years in current department or agency 17 13 14 2 1 40 12 63 7 2607
2014 3 to 10 years in current department or agency 13 16 21 4 3 36 8 51 13 6614
2014 11 to 20 years in current department or agency 13 16 23 4 3 35 7 49 12 3683
2014 More than 20 years in current department or agency 14 20 23 2 2 32 6 56 7 2178

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 25 12 3 2 12 1 81 5 4919
2020 3 to 10 years in current department or agency 36 30 17 4 3 9 1 73 8 5813
2020 11 to 20 years in current department or agency 31 32 18 5 3 10 1 71 9 3852
2020 More than 20 years in current department or agency 35 32 18 3 3 8 1 74 7 1584
2019 Less than 3 years in current department or agency 43 27 14 2 2 11 1 80 4 4289
2019 3 to 10 years in current department or agency 35 28 17 5 4 10 1 71 10 5062
2019 11 to 20 years in current department or agency 31 29 20 4 4 10 1 67 10 3524
2019 More than 20 years in current department or agency 34 33 16 4 3 10 1 75 8 1551
2018 Less than 3 years in current department or agency 42 27 15 2 1 12 2 79 4 5080
2018 3 to 10 years in current department or agency 28 32 20 5 4 10 1 67 10 4790
2018 11 to 20 years in current department or agency 26 34 21 4 5 10 1 67 9 3188
2018 More than 20 years in current department or agency 28 34 21 4 4 8 1 69 8 1427
2017 Less than 3 years in current department or agency 41 28 12 2 1 14 2 83 4 5169
2017 3 to 10 years in current department or agency 29 31 18 4 3 13 2 70 9 5332
2017 11 to 20 years in current department or agency 27 32 18 4 4 13 2 69 10 3373
2017 More than 20 years in current department or agency 30 33 17 4 3 13 1 73 7 1696
2014 Less than 3 years in current department or agency 35 24 12 2 1 22 3 79 5 2608
2014 3 to 10 years in current department or agency 24 29 19 4 3 19 2 67 9 6611
2014 11 to 20 years in current department or agency 23 30 20 4 3 18 1 66 9 3682
2014 More than 20 years in current department or agency 24 35 19 3 2 15 2 71 6 2177

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 4899
2020 3 to 10 years in current department or agency 10 90 5796
2020 11 to 20 years in current department or agency 11 89 3842
2020 More than 20 years in current department or agency 11 89 1576

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 15 85 4905
2020 3 to 10 years in current department or agency 19 81 5807
2020 11 to 20 years in current department or agency 20 80 3850
2020 More than 20 years in current department or agency 20 80 1578
2019 Less than 3 years in current department or agency 20 80 4296
2019 3 to 10 years in current department or agency 24 76 5076
2019 11 to 20 years in current department or agency 25 75 3525
2019 More than 20 years in current department or agency 26 74 1556
2017 Less than 3 years in current department or agency 17 83 5171
2017 3 to 10 years in current department or agency 25 75 5334
2017 11 to 20 years in current department or agency 25 75 3375
2017 More than 20 years in current department or agency 23 77 1699
2014 Less than 3 years in current department or agency 15 85 2603
2014 3 to 10 years in current department or agency 20 80 6602
2014 11 to 20 years in current department or agency 22 78 3675
2014 More than 20 years in current department or agency 21 79 2172

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 50 50 714
2020 3 to 10 years in current department or agency 48 52 1095
2020 11 to 20 years in current department or agency 61 39 770
2020 More than 20 years in current department or agency 60 40 322

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 79 21 715
2020 3 to 10 years in current department or agency 81 19 1092
2020 11 to 20 years in current department or agency 84 16 771
2020 More than 20 years in current department or agency 78 22 320
2019 Less than 3 years in current department or agency 84 16 866
2019 3 to 10 years in current department or agency 85 15 1206
2019 11 to 20 years in current department or agency 84 16 849
2019 More than 20 years in current department or agency 82 18 398
2017 Less than 3 years in current department or agency 79 21 907
2017 3 to 10 years in current department or agency 81 19 1303
2017 11 to 20 years in current department or agency 82 18 836
2017 More than 20 years in current department or agency 79 21 392
2014 Less than 3 years in current department or agency 78 22 399
2014 3 to 10 years in current department or agency 77 23 1303
2014 11 to 20 years in current department or agency 77 23 813
2014 More than 20 years in current department or agency 77 23 441

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 29 7 8 2 0 1 84 10 560
2020 3 to 10 years in current department or agency 49 34 7 7 3 0 0 83 10 877
2020 11 to 20 years in current department or agency 46 38 6 6 4 0 0 85 10 643
2020 More than 20 years in current department or agency 54 28 6 8 4 0 0 82 11 249
2019 Less than 3 years in current department or agency 49 33 5 9 2 0 0 83 12 713
2019 3 to 10 years in current department or agency 44 33 7 11 5 0 0 77 16 1003
2019 11 to 20 years in current department or agency 47 33 6 9 4 1 0 81 14 703
2019 More than 20 years in current department or agency 49 31 6 9 3 1 0 82 12 315
2017 Less than 3 years in current department or agency 50 33 5 7 3 1 1 84 11 718
2017 3 to 10 years in current department or agency 45 34 7 9 4 1 0 79 14 1059
2017 11 to 20 years in current department or agency 39 39 6 10 5 1 0 79 15 681
2017 More than 20 years in current department or agency 46 38 5 7 3 0 0 85 10 310
2014 Less than 3 years in current department or agency 50 33 7 6 3 0 0 84 9 310
2014 3 to 10 years in current department or agency 44 35 7 10 5 0 0 79 14 1001
2014 11 to 20 years in current department or agency 43 35 5 11 4 0 0 79 16 628
2014 More than 20 years in current department or agency 46 33 6 9 7 1 0 79 15 338

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 29 7 4 2 2 2 86 7 4921
2020 3 to 10 years in current department or agency 47 32 9 5 3 2 2 82 8 5816
2020 11 to 20 years in current department or agency 48 32 9 5 2 2 2 83 7 3858
2020 More than 20 years in current department or agency 52 30 8 4 3 2 1 85 7 1584
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 31 13 8 4 4 0 75 12 4903
2020 3 to 10 years in current department or agency 32 33 14 12 6 3 0 66 19 5795
2020 11 to 20 years in current department or agency 31 35 16 10 5 3 0 68 15 3844
2020 More than 20 years in current department or agency 37 34 14 7 5 4 0 73 12 1572

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 38 9 9 2 1 0 80 11 4918
2020 3 to 10 years in current department or agency 31 42 12 10 3 0 0 74 14 5821
2020 11 to 20 years in current department or agency 32 45 12 9 2 0 0 78 11 3859
2020 More than 20 years in current department or agency 38 44 9 7 2 1 0 83 8 1585

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 35 12 9 3 1 0 75 13 4899
2020 3 to 10 years in current department or agency 29 38 15 12 5 1 0 67 18 5797
2020 11 to 20 years in current department or agency 30 40 14 10 4 1 0 71 15 3834
2020 More than 20 years in current department or agency 38 41 11 8 2 1 0 79 11 1571

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 36 16 5 2 1 1 77 7 4876
2020 3 to 10 years in current department or agency 31 41 18 6 2 1 1 74 8 5775
2020 11 to 20 years in current department or agency 30 42 19 6 2 1 1 73 8 3820
2020 More than 20 years in current department or agency 37 39 16 5 1 1 1 77 7 1569

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 32 11 3 1 2 1 84 4 4906
2020 3 to 10 years in current department or agency 38 38 15 5 2 2 1 78 7 5799
2020 11 to 20 years in current department or agency 36 40 15 4 2 2 1 79 6 3841
2020 More than 20 years in current department or agency 44 36 12 4 2 1 2 82 6 1577

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 72 15 4 1 1 5 2 95 1 4919
2020 3 to 10 years in current department or agency 63 19 6 1 1 7 3 92 2 5807
2020 11 to 20 years in current department or agency 62 22 6 1 0 6 3 92 2 3854
2020 More than 20 years in current department or agency 67 19 6 1 1 5 2 92 1 1576

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 31 7 3 1 2 0 89 4 4903
2020 3 to 10 years in current department or agency 48 36 9 4 1 1 0 85 6 5798
2020 11 to 20 years in current department or agency 50 36 8 3 1 1 0 88 4 3842
2020 More than 20 years in current department or agency 56 33 7 2 1 1 0 91 3 1571

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 27 8 6 3 1 0 83 10 4899
2020 3 to 10 years in current department or agency 47 31 9 7 4 1 0 79 12 5798
2020 11 to 20 years in current department or agency 47 31 9 8 4 1 0 79 12 3839
2020 More than 20 years in current department or agency 49 30 9 6 5 1 0 80 11 1575

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 59 26 8 4 2 1 1 87 6 4909
2020 3 to 10 years in current department or agency 50 30 10 6 3 1 0 81 9 5807
2020 11 to 20 years in current department or agency 50 32 9 5 3 1 0 83 8 3853
2020 More than 20 years in current department or agency 55 29 9 4 2 1 0 85 6 1580

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 99 1 487
2020 3 to 10 years in current department or agency 98 2 1034
2020 11 to 20 years in current department or agency 97 3 1024
2020 More than 20 years in current department or agency 98 2 424

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 20 40 17 18 4 0 1 60 22 483
2020 3 to 10 years in current department or agency 20 37 16 19 8 0 1 57 27 1015
2020 11 to 20 years in current department or agency 21 37 18 16 7 0 1 58 24 998
2020 More than 20 years in current department or agency 29 39 16 9 5 0 1 69 15 415

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 36 10 5 2 2 0 83 7 4907
2020 3 to 10 years in current department or agency 39 40 12 6 3 1 0 80 9 5808
2020 11 to 20 years in current department or agency 38 43 12 5 2 1 0 81 7 3844
2020 More than 20 years in current department or agency 46 38 10 3 2 1 0 85 5 1579
2019 Less than 3 years in current department or agency 35 39 13 7 4 2 0 75 11 4285
2019 3 to 10 years in current department or agency 30 42 14 9 4 1 0 73 14 5057
2019 11 to 20 years in current department or agency 31 43 14 7 4 1 0 75 11 3508
2019 More than 20 years in current department or agency 37 42 11 5 3 1 0 80 9 1555
2018 Less than 3 years in current department or agency 34 38 14 7 3 4 0 75 10 5079
2018 3 to 10 years in current department or agency 28 43 14 8 5 1 0 72 13 4787
2018 11 to 20 years in current department or agency 29 43 15 8 4 1 0 73 12 3181
2018 More than 20 years in current department or agency 35 42 14 5 3 1 0 77 8 1420
2017 Less than 3 years in current department or agency 30 40 14 8 4 5 0 73 12 5177
2017 3 to 10 years in current department or agency 25 42 16 9 6 2 0 68 16 5337
2017 11 to 20 years in current department or agency 29 42 14 8 6 2 0 72 14 3375
2017 More than 20 years in current department or agency 31 42 14 7 4 2 0 75 11 1697

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 28 10 10 7 1 1 73 17 4902
2020 3 to 10 years in current department or agency 38 28 12 12 8 1 1 67 21 5811
2020 11 to 20 years in current department or agency 36 31 12 11 8 1 0 68 20 3841
2020 More than 20 years in current department or agency 37 30 12 11 8 2 1 69 19 1575

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 25 12 3 2 3 1 82 6 4894
2020 3 to 10 years in current department or agency 46 28 13 5 3 3 1 78 9 5793
2020 11 to 20 years in current department or agency 43 31 13 5 3 3 1 77 9 3830
2020 More than 20 years in current department or agency 46 30 13 4 4 3 1 78 8 1577

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 32 14 7 4 2 0 75 11 4914
2020 3 to 10 years in current department or agency 31 34 17 11 6 1 0 66 17 5818
2020 11 to 20 years in current department or agency 29 36 17 11 5 2 0 67 16 3859
2020 More than 20 years in current department or agency 33 34 16 9 6 2 0 69 15 1580
2019 Less than 3 years in current department or agency 27 37 17 12 6 2 0 65 18 4298
2019 3 to 10 years in current department or agency 20 34 17 16 11 1 0 55 27 5071
2019 11 to 20 years in current department or agency 19 36 18 15 10 1 0 57 26 3524
2019 More than 20 years in current department or agency 24 36 16 13 9 1 0 61 23 1558
2018 Less than 3 years in current department or agency 30 36 16 10 5 3 0 68 15 5077
2018 3 to 10 years in current department or agency 19 36 18 15 11 1 0 56 27 4789
2018 11 to 20 years in current department or agency 18 37 19 15 10 1 0 56 25 3187
2018 More than 20 years in current department or agency 21 40 18 12 8 2 0 61 21 1423
2017 Less than 3 years in current department or agency 24 41 16 11 6 2 0 67 17 5179
2017 3 to 10 years in current department or agency 15 37 18 17 11 1 0 53 29 5336
2017 11 to 20 years in current department or agency 15 38 17 15 12 2 0 55 28 3375
2017 More than 20 years in current department or agency 18 41 18 13 9 2 0 60 22 1695

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 25 50 12 9 3 1 0 76 11 485
2020 3 to 10 years in current department or agency 25 49 11 12 3 0 0 75 15 1035
2020 11 to 20 years in current department or agency 27 48 12 9 3 1 0 76 12 1025
2020 More than 20 years in current department or agency 30 50 10 7 2 1 1 81 9 424
2019 Less than 3 years in current department or agency 22 45 16 10 3 2 2 70 14 383
2019 3 to 10 years in current department or agency 20 49 11 13 4 1 2 71 18 883
2019 11 to 20 years in current department or agency 21 47 14 13 2 1 1 69 16 921
2019 More than 20 years in current department or agency 26 50 11 9 3 1 0 77 12 403

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 20 15 9 11 0 2 64 20 4918
2020 3 to 10 years in current department or agency 37 23 15 10 13 0 2 61 24 5820
2020 11 to 20 years in current department or agency 36 23 16 10 13 0 2 61 23 3855
2020 More than 20 years in current department or agency 36 25 16 10 11 0 1 62 22 1583

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 28 21 12 9 0 0 58 21 4921
2020 3 to 10 years in current department or agency 21 26 23 14 14 0 1 48 29 5803
2020 11 to 20 years in current department or agency 26 27 22 13 11 0 1 54 25 3853
2020 More than 20 years in current department or agency 30 27 20 10 11 0 1 58 22 1576
2019 Less than 3 years in current department or agency 17 24 22 15 21 0 1 41 37 4298
2019 3 to 10 years in current department or agency 13 22 21 17 26 0 1 35 44 5081
2019 11 to 20 years in current department or agency 18 24 22 15 20 0 1 42 36 3527
2019 More than 20 years in current department or agency 20 24 20 14 21 0 1 45 35 1562
2018 Less than 3 years in current department or agency 17 23 21 16 21 0 1 41 37 5080
2018 3 to 10 years in current department or agency 14 20 21 17 27 0 1 34 45 4790
2018 11 to 20 years in current department or agency 16 21 21 16 24 0 2 38 41 3189
2018 More than 20 years in current department or agency 19 22 21 16 19 0 2 42 37 1422
2017 Less than 3 years in current department or agency 17 23 20 16 21 0 2 41 38 5173
2017 3 to 10 years in current department or agency 17 20 18 18 25 0 2 37 44 5330
2017 11 to 20 years in current department or agency 21 22 19 14 21 0 2 44 36 3369
2017 More than 20 years in current department or agency 20 23 18 15 20 0 3 45 36 1697

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 25 28 24 13 8 0 0 54 22 4918
2020 3 to 10 years in current department or agency 17 24 27 18 13 0 0 41 32 5811
2020 11 to 20 years in current department or agency 16 25 28 18 13 0 0 41 31 3854
2020 More than 20 years in current department or agency 17 26 27 16 13 0 1 44 29 1580
2019 Less than 3 years in current department or agency 23 29 25 13 8 0 1 53 22 4298
2019 3 to 10 years in current department or agency 16 25 27 18 13 0 1 41 31 5077
2019 11 to 20 years in current department or agency 15 26 28 17 13 0 1 41 30 3519
2019 More than 20 years in current department or agency 16 27 26 17 13 0 1 44 30 1555
2018 Less than 3 years in current department or agency 24 27 27 13 6 1 2 53 20 5083
2018 3 to 10 years in current department or agency 14 24 30 19 13 0 1 38 32 4779
2018 11 to 20 years in current department or agency 13 24 31 17 15 0 1 37 33 3181
2018 More than 20 years in current department or agency 15 21 29 19 14 0 1 37 34 1415
2017 Less than 3 years in current department or agency 25 27 25 12 9 0 2 53 21 5173
2017 3 to 10 years in current department or agency 15 24 28 17 14 0 1 40 32 5328
2017 11 to 20 years in current department or agency 14 25 27 18 14 0 1 40 33 3370
2017 More than 20 years in current department or agency 14 23 29 17 14 0 2 38 32 1700

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 26 17 10 6 1 3 66 17 4904
2020 3 to 10 years in current department or agency 25 27 22 14 9 0 2 54 24 5803
2020 11 to 20 years in current department or agency 21 28 24 15 11 0 2 50 26 3846
2020 More than 20 years in current department or agency 21 28 23 15 10 0 2 51 25 1579
2019 Less than 3 years in current department or agency 34 27 19 10 6 1 3 63 17 4274
2019 3 to 10 years in current department or agency 24 27 23 13 10 0 4 53 23 5053
2019 11 to 20 years in current department or agency 20 29 23 14 10 1 3 51 25 3504
2019 More than 20 years in current department or agency 19 29 25 13 11 1 4 50 24 1548
2018 Less than 3 years in current department or agency 33 26 20 10 6 1 4 62 17 5062
2018 3 to 10 years in current department or agency 20 26 25 15 10 0 3 48 27 4762
2018 11 to 20 years in current department or agency 17 26 27 17 12 0 2 43 29 3174
2018 More than 20 years in current department or agency 17 24 26 16 14 1 3 42 30 1410
2017 Less than 3 years in current department or agency 34 26 17 9 7 1 6 64 17 5160
2017 3 to 10 years in current department or agency 21 26 23 14 11 0 4 49 26 5326
2017 11 to 20 years in current department or agency 18 27 25 15 12 1 3 46 28 3363
2017 More than 20 years in current department or agency 17 24 26 15 13 1 5 43 30 1693

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 25 18 11 8 2 1 62 20 4899
2020 3 to 10 years in current department or agency 24 25 22 14 11 1 2 51 27 5792
2020 11 to 20 years in current department or agency 21 26 25 15 11 2 2 48 26 3833
2020 More than 20 years in current department or agency 21 27 24 13 11 2 2 50 25 1575
2019 Less than 3 years in current department or agency 27 26 20 13 11 1 1 54 25 4270
2019 3 to 10 years in current department or agency 19 24 23 16 15 1 2 44 32 5047
2019 11 to 20 years in current department or agency 16 24 23 18 17 1 1 41 35 3511
2019 More than 20 years in current department or agency 16 25 25 18 14 1 2 42 33 1553
2018 Less than 3 years in current department or agency 30 25 20 13 9 2 2 56 22 5070
2018 3 to 10 years in current department or agency 17 22 26 18 14 1 2 40 34 4758
2018 11 to 20 years in current department or agency 14 22 26 18 17 1 1 38 36 3169
2018 More than 20 years in current department or agency 15 22 25 20 16 1 1 38 37 1420
2017 Less than 3 years in current department or agency 32 24 19 11 8 2 4 60 20 5172
2017 3 to 10 years in current department or agency 18 23 23 17 15 1 2 43 34 5330
2017 11 to 20 years in current department or agency 15 24 24 17 16 1 2 41 34 3374
2017 More than 20 years in current department or agency 16 21 24 19 16 1 3 38 37 1698

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 19 10 5 3 1 4 81 8 4900
2020 3 to 10 years in current department or agency 50 22 13 5 4 0 5 77 10 5797
2020 11 to 20 years in current department or agency 44 25 14 6 5 0 6 73 12 3834
2020 More than 20 years in current department or agency 46 21 12 6 6 1 7 73 13 1575
2019 Less than 3 years in current department or agency 63 17 8 3 2 0 7 86 5 4288
2019 3 to 10 years in current department or agency 54 21 10 4 3 0 8 82 7 5049
2019 11 to 20 years in current department or agency 49 23 11 5 3 1 9 79 9 3502
2019 More than 20 years in current department or agency 49 20 11 5 4 1 12 78 9 1549
2018 Less than 3 years in current department or agency 58 19 9 3 2 1 8 85 5 5061
2018 3 to 10 years in current department or agency 50 23 11 5 3 0 8 79 9 4776
2018 11 to 20 years in current department or agency 45 24 13 5 4 1 9 75 10 3175
2018 More than 20 years in current department or agency 45 21 12 5 5 1 12 75 11 1420
2017 Less than 3 years in current department or agency 58 18 8 3 2 1 11 85 5 5174
2017 3 to 10 years in current department or agency 45 23 12 5 3 1 11 78 9 5328
2017 11 to 20 years in current department or agency 41 23 13 5 4 1 13 74 11 3362
2017 More than 20 years in current department or agency 41 20 12 6 4 1 17 74 11 1692

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 28 20 10 8 0 1 62 18 4910
2020 3 to 10 years in current department or agency 29 27 22 11 10 0 1 57 22 5808
2020 11 to 20 years in current department or agency 28 28 22 12 10 0 1 57 21 3851
2020 More than 20 years in current department or agency 34 28 20 10 7 0 1 62 17 1580
2019 Less than 3 years in current department or agency 36 29 18 9 7 0 1 66 16 4290
2019 3 to 10 years in current department or agency 28 30 20 11 10 0 1 59 21 5065
2019 11 to 20 years in current department or agency 29 29 22 11 8 0 1 59 19 3523
2019 More than 20 years in current department or agency 34 28 19 8 8 0 2 64 17 1555
2018 Less than 3 years in current department or agency 36 26 19 10 7 0 1 64 17 5083
2018 3 to 10 years in current department or agency 26 26 23 12 11 0 1 53 23 4779
2018 11 to 20 years in current department or agency 24 26 25 12 11 0 1 51 23 3188
2018 More than 20 years in current department or agency 27 27 23 11 10 0 1 55 21 1419
2017 Less than 3 years in current department or agency 34 29 20 10 6 0 1 64 17 5162
2017 3 to 10 years in current department or agency 26 28 23 12 9 0 1 54 22 5324
2017 11 to 20 years in current department or agency 24 30 23 12 9 0 1 55 22 3365
2017 More than 20 years in current department or agency 27 30 23 11 7 0 1 58 19 1691

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 24 17 9 9 0 6 63 19 4910
2020 3 to 10 years in current department or agency 30 23 19 11 10 0 6 57 23 5806
2020 11 to 20 years in current department or agency 28 25 20 12 10 0 5 56 23 3842
2020 More than 20 years in current department or agency 35 26 18 8 6 0 6 65 15 1578

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 31 17 7 3 1 2 72 11 4903
2020 3 to 10 years in current department or agency 29 32 21 9 6 1 1 63 16 5800
2020 11 to 20 years in current department or agency 28 34 21 10 5 1 1 63 15 3844
2020 More than 20 years in current department or agency 29 35 19 9 5 1 1 65 15 1573
2019 Less than 3 years in current department or agency 32 33 19 9 5 1 1 66 15 4287
2019 3 to 10 years in current department or agency 25 33 22 11 7 1 2 59 18 5053
2019 11 to 20 years in current department or agency 23 35 23 11 6 1 1 59 17 3515
2019 More than 20 years in current department or agency 22 35 24 9 7 1 2 59 16 1551
2018 Less than 3 years in current department or agency 33 31 21 8 4 1 2 66 12 5070
2018 3 to 10 years in current department or agency 21 32 26 12 7 1 2 54 19 4767
2018 11 to 20 years in current department or agency 18 33 28 12 8 1 2 52 20 3178
2018 More than 20 years in current department or agency 19 34 26 11 7 1 2 55 19 1416
2017 Less than 3 years in current department or agency 36 30 19 8 4 1 3 68 12 5165
2017 3 to 10 years in current department or agency 24 31 23 13 7 1 2 56 20 5323
2017 11 to 20 years in current department or agency 21 32 23 13 8 1 2 55 21 3364
2017 More than 20 years in current department or agency 23 33 23 11 7 1 2 58 18 1689

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 30 20 11 6 1 1 62 17 4900
2020 3 to 10 years in current department or agency 20 29 24 15 10 1 1 50 26 5803
2020 11 to 20 years in current department or agency 17 30 27 16 9 1 1 48 25 3839
2020 More than 20 years in current department or agency 18 32 24 15 9 0 1 51 25 1574
2019 Less than 3 years in current department or agency 32 31 20 10 5 1 2 65 15 4282
2019 3 to 10 years in current department or agency 21 33 23 13 8 1 1 55 22 5050
2019 11 to 20 years in current department or agency 18 32 26 14 8 1 1 51 23 3514
2019 More than 20 years in current department or agency 16 33 25 15 8 1 1 51 24 1553
2018 Less than 3 years in current department or agency 33 31 20 9 4 1 2 66 14 5070
2018 3 to 10 years in current department or agency 18 30 26 15 8 1 2 49 24 4777
2018 11 to 20 years in current department or agency 14 31 28 15 10 0 1 46 25 3175
2018 More than 20 years in current department or agency 14 30 28 17 9 0 1 45 27 1418
2017 Less than 3 years in current department or agency 36 29 18 8 4 1 4 68 13 5157
2017 3 to 10 years in current department or agency 20 31 25 13 9 1 2 52 23 5320
2017 11 to 20 years in current department or agency 17 30 25 16 9 1 2 48 26 3365
2017 More than 20 years in current department or agency 15 31 26 16 9 1 2 47 26 1689

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 28 18 9 6 0 1 67 15 4902
2020 3 to 10 years in current department or agency 29 29 21 12 8 0 1 59 20 5802
2020 11 to 20 years in current department or agency 26 32 22 12 7 1 1 59 19 3842
2020 More than 20 years in current department or agency 29 35 19 10 6 1 1 64 16 1579
2019 Less than 3 years in current department or agency 36 28 18 10 5 1 1 65 16 4271
2019 3 to 10 years in current department or agency 29 32 20 11 7 0 1 62 18 5050
2019 11 to 20 years in current department or agency 25 34 21 12 7 1 1 60 19 3511
2019 More than 20 years in current department or agency 27 35 20 11 5 1 1 63 16 1545
2018 Less than 3 years in current department or agency 35 28 19 9 5 1 2 65 15 5064
2018 3 to 10 years in current department or agency 25 31 23 12 7 0 2 57 19 4775
2018 11 to 20 years in current department or agency 21 33 24 13 7 0 1 55 21 3175
2018 More than 20 years in current department or agency 25 33 22 12 6 0 1 59 19 1416
2017 Less than 3 years in current department or agency 38 29 16 9 5 1 3 69 14 5158
2017 3 to 10 years in current department or agency 27 30 21 12 7 1 3 59 19 5321
2017 11 to 20 years in current department or agency 24 32 21 12 8 1 2 58 20 3363
2017 More than 20 years in current department or agency 25 34 21 10 6 1 2 61 17 1693

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 24 13 6 4 1 1 76 10 4899
2020 3 to 10 years in current department or agency 40 27 16 8 8 0 1 68 16 5794
2020 11 to 20 years in current department or agency 40 28 16 9 6 0 1 69 15 3826
2020 More than 20 years in current department or agency 43 29 14 6 6 1 1 73 13 1571
2019 Less than 3 years in current department or agency 44 26 14 7 6 1 1 72 14 4272
2019 3 to 10 years in current department or agency 35 28 16 11 9 1 1 64 20 5054
2019 11 to 20 years in current department or agency 35 29 17 10 8 0 1 65 18 3500
2019 More than 20 years in current department or agency 39 29 15 8 7 1 1 70 15 1549

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 30 21 10 6 0 0 63 16 4910
2020 3 to 10 years in current department or agency 30 30 21 11 8 0 0 60 19 5799
2020 11 to 20 years in current department or agency 30 31 21 11 6 0 0 62 17 3844
2020 More than 20 years in current department or agency 33 30 20 10 6 1 1 64 16 1574

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 25 28 22 13 10 0 0 54 24 4904
2020 3 to 10 years in current department or agency 20 26 24 16 14 0 0 47 30 5808
2020 11 to 20 years in current department or agency 20 27 23 16 13 0 0 47 30 3850
2020 More than 20 years in current department or agency 19 27 23 17 15 0 0 46 31 1579
2019 Less than 3 years in current department or agency 33 28 20 10 7 0 1 62 17 4264
2019 3 to 10 years in current department or agency 26 30 21 12 10 0 1 56 22 5040
2019 11 to 20 years in current department or agency 23 30 23 14 9 1 1 53 24 3493
2019 More than 20 years in current department or agency 19 30 24 14 11 1 1 50 26 1545
2018 Less than 3 years in current department or agency 28 29 23 12 7 0 1 58 19 5047
2018 3 to 10 years in current department or agency 21 30 25 14 9 0 1 52 23 4770
2018 11 to 20 years in current department or agency 19 29 26 15 11 0 1 48 26 3154
2018 More than 20 years in current department or agency 17 29 26 16 11 0 1 46 28 1413
2017 Less than 3 years in current department or agency 29 31 22 10 6 0 2 61 17 5152
2017 3 to 10 years in current department or agency 23 30 22 13 9 1 2 55 22 5316
2017 11 to 20 years in current department or agency 20 29 24 14 11 1 1 51 25 3359
2017 More than 20 years in current department or agency 16 29 25 17 12 0 2 45 30 1685

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 24 11 4 2 0 1 82 6 4901
2020 3 to 10 years in current department or agency 52 26 12 5 3 0 1 79 8 5785
2020 11 to 20 years in current department or agency 52 27 13 4 3 0 1 80 7 3841
2020 More than 20 years in current department or agency 56 28 10 3 2 0 1 84 5 1571
2019 Less than 3 years in current department or agency 54 22 12 5 4 0 2 78 9 4271
2019 3 to 10 years in current department or agency 45 26 15 7 5 0 2 73 12 5031
2019 11 to 20 years in current department or agency 44 25 15 7 6 0 2 71 13 3507
2019 More than 20 years in current department or agency 47 24 13 7 6 0 2 72 14 1550
2018 Less than 3 years in current department or agency 53 21 14 5 3 0 3 77 9 5045
2018 3 to 10 years in current department or agency 43 25 15 7 6 0 3 71 14 4757
2018 11 to 20 years in current department or agency 42 26 15 8 7 0 3 70 14 3168
2018 More than 20 years in current department or agency 45 25 14 7 6 0 3 72 13 1411
2017 Less than 3 years in current department or agency 55 22 13 5 3 0 2 79 8 5165
2017 3 to 10 years in current department or agency 45 26 15 7 5 0 2 72 12 5333
2017 11 to 20 years in current department or agency 43 25 15 8 6 0 2 70 14 3365
2017 More than 20 years in current department or agency 45 25 15 7 5 0 2 72 13 1697

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 33 18 8 3 0 0 71 11 4901
2020 3 to 10 years in current department or agency 32 35 20 8 5 0 0 67 13 5792
2020 11 to 20 years in current department or agency 30 36 21 9 5 0 0 66 13 3838
2020 More than 20 years in current department or agency 31 38 18 8 5 0 0 69 12 1569

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 72 15 6 2 1 1 3 90 4 4898
2020 3 to 10 years in current department or agency 66 17 7 3 2 1 4 88 5 5783
2020 11 to 20 years in current department or agency 63 19 8 3 2 0 4 86 5 3839
2020 More than 20 years in current department or agency 65 19 7 2 2 1 4 89 4 1569
2019 Less than 3 years in current department or agency 71 13 6 2 2 1 6 90 4 4273
2019 3 to 10 years in current department or agency 66 15 6 3 3 1 7 87 6 5041
2019 11 to 20 years in current department or agency 63 14 8 3 3 0 7 84 7 3504
2019 More than 20 years in current department or agency 63 16 8 3 3 1 7 85 7 1547
2018 Less than 3 years in current department or agency 69 14 6 3 2 1 6 88 5 5065
2018 3 to 10 years in current department or agency 60 17 9 4 4 1 6 83 8 4765
2018 11 to 20 years in current department or agency 58 19 8 4 4 1 6 83 8 3163
2018 More than 20 years in current department or agency 58 19 8 4 4 1 7 83 8 1414

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 82 7 3 2 2 1 3 92 4 4893
2020 3 to 10 years in current department or agency 77 10 4 2 2 1 3 90 5 5783
2020 11 to 20 years in current department or agency 74 11 5 3 3 1 3 89 6 3823
2020 More than 20 years in current department or agency 77 10 4 3 2 1 3 91 5 1570
2019 Less than 3 years in current department or agency 74 11 5 3 3 1 3 88 6 4284
2019 3 to 10 years in current department or agency 67 13 7 5 5 1 3 83 10 5054
2019 11 to 20 years in current department or agency 66 14 7 4 4 1 3 83 9 3512
2019 More than 20 years in current department or agency 67 13 7 3 5 1 4 85 8 1555
2018 Less than 3 years in current department or agency 75 10 5 2 3 1 5 90 5 5056
2018 3 to 10 years in current department or agency 63 14 8 4 5 1 4 82 10 4769
2018 11 to 20 years in current department or agency 64 15 7 4 4 1 4 84 8 3168
2018 More than 20 years in current department or agency 65 14 5 4 4 1 6 85 9 1413
2017 Less than 3 years in current department or agency 77 9 3 2 3 1 5 91 5 5168
2017 3 to 10 years in current department or agency 65 14 7 4 4 1 4 84 9 5334
2017 11 to 20 years in current department or agency 65 14 6 5 4 1 4 84 9 3369
2017 More than 20 years in current department or agency 66 14 6 4 3 1 5 86 7 1701

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 77 13 5 2 1 0 2 92 4 4885
2020 3 to 10 years in current department or agency 71 17 6 2 1 0 2 91 3 5778
2020 11 to 20 years in current department or agency 66 20 7 3 1 0 2 89 4 3821
2020 More than 20 years in current department or agency 67 21 6 2 1 0 2 91 4 1566
2019 Less than 3 years in current department or agency 64 21 8 3 2 0 2 87 5 4277
2019 3 to 10 years in current department or agency 55 26 10 4 3 0 2 82 7 5037
2019 11 to 20 years in current department or agency 53 28 11 4 3 0 2 82 7 3504
2019 More than 20 years in current department or agency 54 28 11 4 2 0 2 83 6 1545
2018 Less than 3 years in current department or agency 64 20 8 3 2 0 3 87 5 5067
2018 3 to 10 years in current department or agency 51 27 12 4 4 0 2 80 8 4777
2018 11 to 20 years in current department or agency 51 27 12 5 3 0 2 80 8 3181
2018 More than 20 years in current department or agency 51 29 11 4 3 0 2 81 7 1425
2017 Less than 3 years in current department or agency 67 19 6 3 2 0 4 89 5 5166
2017 3 to 10 years in current department or agency 51 29 10 4 3 0 3 83 7 5330
2017 11 to 20 years in current department or agency 51 27 10 5 3 0 3 81 8 3363
2017 More than 20 years in current department or agency 53 27 10 4 3 0 3 82 7 1698

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 76 11 5 3 2 0 2 89 6 4903
2020 3 to 10 years in current department or agency 67 16 7 4 3 0 2 85 8 5785
2020 11 to 20 years in current department or agency 62 18 8 5 4 0 2 83 9 3833
2020 More than 20 years in current department or agency 65 17 7 3 4 1 2 85 8 1564
2019 Less than 3 years in current department or agency 68 15 8 4 4 0 2 85 8 4255
2019 3 to 10 years in current department or agency 56 20 10 6 6 0 2 78 12 5043
2019 11 to 20 years in current department or agency 55 20 11 6 6 0 2 77 12 3500
2019 More than 20 years in current department or agency 57 21 11 6 4 0 2 79 10 1540
2018 Less than 3 years in current department or agency 67 15 8 4 3 0 2 85 7 5052
2018 3 to 10 years in current department or agency 52 21 11 7 6 0 2 75 14 4771
2018 11 to 20 years in current department or agency 50 22 12 8 6 0 2 74 14 3175
2018 More than 20 years in current department or agency 53 22 12 6 6 0 1 77 11 1413
2017 Less than 3 years in current department or agency 71 14 6 3 2 1 4 88 6 5162
2017 3 to 10 years in current department or agency 57 20 10 6 5 1 3 79 11 5328
2017 11 to 20 years in current department or agency 55 20 9 6 5 1 3 79 12 3370
2017 More than 20 years in current department or agency 58 20 9 6 3 0 3 81 9 1696

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 66 6 2 1 0 0 23 95 2 4902
2020 3 to 10 years in current department or agency 59 9 4 1 1 0 25 92 3 5790
2020 11 to 20 years in current department or agency 54 12 5 2 1 1 25 89 4 3846
2020 More than 20 years in current department or agency 54 12 3 2 1 1 27 92 4 1569
2019 Less than 3 years in current department or agency 63 6 3 1 1 1 26 94 2 4248
2019 3 to 10 years in current department or agency 52 10 5 2 1 0 30 89 4 5023
2019 11 to 20 years in current department or agency 48 14 6 3 1 0 27 86 6 3493
2019 More than 20 years in current department or agency 47 14 6 2 1 0 30 88 4 1544
2018 Less than 3 years in current department or agency 59 5 3 1 1 0 31 93 2 5027
2018 3 to 10 years in current department or agency 48 11 6 2 1 0 32 87 5 4757
2018 11 to 20 years in current department or agency 45 14 7 3 2 0 29 84 6 3160
2018 More than 20 years in current department or agency 43 13 6 2 1 0 34 86 4 1410
2017 Less than 3 years in current department or agency 61 6 3 1 1 0 29 94 2 5159
2017 3 to 10 years in current department or agency 51 10 5 2 1 0 30 88 5 5326
2017 11 to 20 years in current department or agency 49 13 6 2 2 0 29 86 6 3365
2017 More than 20 years in current department or agency 46 14 5 2 1 0 32 88 4 1696

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 72 14 7 2 2 0 3 89 4 4917
2020 3 to 10 years in current department or agency 65 18 8 3 2 0 4 86 6 5817
2020 11 to 20 years in current department or agency 65 18 7 3 2 0 5 87 5 3846
2020 More than 20 years in current department or agency 65 19 6 2 2 1 5 89 4 1579
2019 Less than 3 years in current department or agency 67 16 8 3 2 0 5 86 5 4271
2019 3 to 10 years in current department or agency 59 19 8 4 3 1 6 83 7 5040
2019 11 to 20 years in current department or agency 62 18 8 4 2 0 7 85 6 3510
2019 More than 20 years in current department or agency 63 18 7 3 2 0 7 87 5 1553
2018 Less than 3 years in current department or agency 63 16 9 3 2 1 6 84 6 5050
2018 3 to 10 years in current department or agency 55 20 11 4 3 1 7 81 7 4760
2018 11 to 20 years in current department or agency 57 21 9 3 2 0 7 84 6 3170
2018 More than 20 years in current department or agency 60 19 8 2 2 1 9 87 4 1416
2017 Less than 3 years in current department or agency 64 16 8 3 2 1 7 86 6 5139
2017 3 to 10 years in current department or agency 58 18 8 4 2 1 9 84 7 5301
2017 11 to 20 years in current department or agency 60 18 8 3 2 1 10 86 5 3353
2017 More than 20 years in current department or agency 59 21 8 2 1 1 8 87 4 1688

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 18 10 5 5 1 1 79 11 4921
2020 3 to 10 years in current department or agency 70 17 6 2 2 1 2 89 4 5817
2020 11 to 20 years in current department or agency 73 15 5 2 2 0 3 91 4 3854
2020 More than 20 years in current department or agency 78 12 4 1 1 0 3 93 2 1576
2019 Less than 3 years in current department or agency 56 16 11 6 8 1 2 74 15 4289
2019 3 to 10 years in current department or agency 65 15 7 4 5 1 4 83 9 5062
2019 11 to 20 years in current department or agency 72 14 5 2 1 1 5 91 3 3511
2019 More than 20 years in current department or agency 74 14 4 1 1 0 6 94 3 1551
2018 Less than 3 years in current department or agency 48 17 13 9 11 0 3 67 20 5071
2018 3 to 10 years in current department or agency 62 16 7 4 6 0 5 82 10 4785
2018 11 to 20 years in current department or agency 67 16 6 3 2 1 5 87 6 3181
2018 More than 20 years in current department or agency 71 12 5 2 1 1 8 91 4 1419
2017 Less than 3 years in current department or agency 42 18 14 11 12 1 3 62 24 5171
2017 3 to 10 years in current department or agency 59 17 7 5 6 1 6 81 11 5335
2017 11 to 20 years in current department or agency 64 17 6 3 2 1 6 88 6 3369
2017 More than 20 years in current department or agency 70 14 4 2 2 1 8 92 4 1699

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 29 16 6 4 0 1 74 10 4922
2020 3 to 10 years in current department or agency 41 30 18 6 4 0 1 72 10 5818
2020 11 to 20 years in current department or agency 44 30 16 6 2 0 2 75 8 3844
2020 More than 20 years in current department or agency 46 29 16 4 3 0 1 76 7 1581
2019 Less than 3 years in current department or agency 49 27 13 5 3 0 2 78 8 4276
2019 3 to 10 years in current department or agency 45 29 15 5 3 0 2 76 9 5052
2019 11 to 20 years in current department or agency 46 29 15 4 3 0 3 78 7 3503
2019 More than 20 years in current department or agency 48 29 12 4 3 0 3 80 7 1552
2018 Less than 3 years in current department or agency 46 28 15 5 3 0 3 76 9 5064
2018 3 to 10 years in current department or agency 40 31 17 6 4 0 3 73 10 4775
2018 11 to 20 years in current department or agency 43 30 17 5 3 0 3 75 8 3176
2018 More than 20 years in current department or agency 45 28 15 4 3 0 4 76 8 1417
2017 Less than 3 years in current department or agency 47 29 14 4 3 0 3 79 7 5167
2017 3 to 10 years in current department or agency 43 31 15 5 3 0 3 77 8 5330
2017 11 to 20 years in current department or agency 43 31 14 6 3 0 4 77 9 3356
2017 More than 20 years in current department or agency 45 30 13 5 2 1 4 79 7 1694

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 38 20 6 4 0 0 70 10 4917
2020 3 to 10 years in current department or agency 28 38 21 7 4 0 0 67 12 5820
2020 11 to 20 years in current department or agency 29 40 21 7 3 0 0 69 10 3854
2020 More than 20 years in current department or agency 35 40 18 4 2 0 0 75 7 1578

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 17 36 32 11 4 0 0 53 14 4923
2020 3 to 10 years in current department or agency 13 31 36 15 6 0 0 44 20 5820
2020 11 to 20 years in current department or agency 13 32 37 13 5 0 0 44 19 3856
2020 More than 20 years in current department or agency 15 32 34 14 5 0 0 47 19 1574
2019 Less than 3 years in current department or agency 18 36 31 11 4 0 0 54 15 4296
2019 3 to 10 years in current department or agency 12 30 37 14 6 0 0 42 21 5076
2019 11 to 20 years in current department or agency 12 30 38 14 6 0 0 42 20 3530
2019 More than 20 years in current department or agency 14 30 36 13 6 0 0 45 19 1561
2018 Less than 3 years in current department or agency 18 35 33 10 3 0 0 53 14 5090
2018 3 to 10 years in current department or agency 11 28 39 16 6 0 0 39 22 4793
2018 11 to 20 years in current department or agency 11 28 38 16 6 0 0 39 23 3194
2018 More than 20 years in current department or agency 11 29 38 15 7 0 0 40 22 1425
2017 Less than 3 years in current department or agency 15 35 34 10 5 0 0 51 15 5178
2017 3 to 10 years in current department or agency 10 28 39 16 7 0 0 38 23 5341
2017 11 to 20 years in current department or agency 9 26 40 16 8 0 0 35 24 3375
2017 More than 20 years in current department or agency 11 25 42 15 7 0 0 36 22 1699

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 11 19 37 22 10 0 0 32 31 4903
2020 3 to 10 years in current department or agency 14 22 38 19 7 0 0 26 36 5801
2020 11 to 20 years in current department or agency 13 23 39 18 7 0 0 25 35 3831
2020 More than 20 years in current department or agency 14 22 38 17 8 0 0 25 36 1579
2019 Less than 3 years in current department or agency 10 19 36 23 11 0 0 35 29 4271
2019 3 to 10 years in current department or agency 15 22 38 18 7 0 0 25 37 5039
2019 11 to 20 years in current department or agency 13 23 40 18 7 0 0 25 35 3496
2019 More than 20 years in current department or agency 13 23 40 17 7 0 0 24 36 1549
2018 Less than 3 years in current department or agency 8 17 38 24 12 0 0 36 26 5036
2018 3 to 10 years in current department or agency 14 22 39 18 6 0 0 25 36 4746
2018 11 to 20 years in current department or agency 13 24 39 18 6 0 0 24 37 3156
2018 More than 20 years in current department or agency 14 24 40 17 6 0 0 22 38 1407
2017 Less than 3 years in current department or agency 8 17 38 23 13 0 1 37 25 5165
2017 3 to 10 years in current department or agency 11 23 40 18 7 0 0 26 34 5327
2017 11 to 20 years in current department or agency 11 24 38 19 7 0 0 26 35 3365
2017 More than 20 years in current department or agency 11 25 40 16 7 0 0 23 37 1694
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 42 17 1 51 49 4924
2020 3 to 10 years in current department or agency 46 38 15 0 45 55 5830
2020 11 to 20 years in current department or agency 37 48 14 1 57 43 3866
2020 More than 20 years in current department or agency 33 53 14 0 62 38 1586

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 38 62 1948
2020 3 to 10 years in current department or agency 28 72 2678
2020 11 to 20 years in current department or agency 28 72 1430
2020 More than 20 years in current department or agency 29 71 516

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 20 13 7 6 2 9 71 14 4919
2020 3 to 10 years in current department or agency 34 22 17 10 10 1 6 61 21 5815
2020 11 to 20 years in current department or agency 36 20 15 10 10 1 7 61 23 3861
2020 More than 20 years in current department or agency 39 19 13 10 8 1 10 65 20 1587
2019 Less than 3 years in current department or agency 34 20 18 10 11 1 6 57 23 4223
2019 3 to 10 years in current department or agency 29 19 17 13 16 1 5 51 31 4997
2019 11 to 20 years in current department or agency 32 19 17 11 15 1 6 54 28 3476
2019 More than 20 years in current department or agency 35 16 15 11 15 1 8 56 28 1547
2018 Less than 3 years in current department or agency 37 17 16 9 10 1 9 61 22 5076
2018 3 to 10 years in current department or agency 32 17 16 12 14 1 7 53 29 4788
2018 11 to 20 years in current department or agency 32 15 18 11 16 1 7 52 29 3196
2018 More than 20 years in current department or agency 38 15 12 11 14 1 10 59 28 1425

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 15 22 16 17 21 1 6 41 42 1947
2020 3 to 10 years in current department or agency 8 20 17 21 31 1 4 29 54 2680
2020 11 to 20 years in current department or agency 8 18 16 22 31 1 4 27 56 1427
2020 More than 20 years in current department or agency 8 17 18 18 33 1 5 26 55 518

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 10 19 14 21 32 1 3 30 55 1951
2020 3 to 10 years in current department or agency 5 13 14 22 43 1 2 18 67 2679
2020 11 to 20 years in current department or agency 4 13 13 24 44 1 1 17 70 1431
2020 More than 20 years in current department or agency 5 13 14 20 44 1 3 19 66 517
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